Reviews of Firehouse Subs West U. (Caterer) in Houston (Texas).

Firehouse Subs West U

485 Reviews

234 Comments

Caterer

Sandwich shop

3924 Bellaire Blvd, Houston, TX 77025, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Firehouse Subs West U, Caterer in Houston (Texas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Firehouse Subs West U

Sunday

10:30 am–9 pm

Monday

10:30 am–9 pm

Tuesday

10:30 am–9 pm

Wednesday

10:30 am–9 pm

Thursday

10:30 am–9 pm

Friday

10:30 am–9 pm

Saturday

10:30 am–9 pm

Popular times

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Reviews of Firehouse Subs West U

Jaelyn Melena

Popped in on a Wednesday night around 7:45 pm and business was slow. I was able to place my order with ease and the food came out shortly after. The Hook & Ladder sub was really tasty. I gave 3 stars because of the overall cleanliness of the store. As I said previously, it was a slow night and there were at least 4 people standing behind the counter. You would think this would more than enough staff needed to keep the dining and fountain drink area tidy. Other than that, everything was great !

Cynthia Specht

Nice sandwich shop with very pleasant staff! Picked up our comic palooza badges, fun lunch!

Free Man

BEST SERVICE PERIOD. I don't know if you've noticed, but food service has dropped in quality. The staff here are attentive, mature and put forth effort. I don't have time for hit-or-miss food. This location is my go to.

Terri Cloud

Used a coupon to get a free sub with purchase. Food was quickly served and tasted great! Found a new (to me) convenient location as well.

magda “Mags” swisher

~greeted upon entering ~food good, as usual ~TV too loud - annoying ~some tables were unkempt when we arrived ~floor was really dirty - one of the things I can't stand of a restaurant ~please, please have someone do a quick Swiffer or something easy like that on an hourly basis if need be ~thank you

OPS Steele

The manager and crew here treated my family very good despite an issue from a third party. They went way above and beyond. God bless each and every one of them in that store.

Melvin Cripps

I like Firehouse Subs. They all have good products. This is a very small location. We had no problem getting in to order and have a seat. The people working were very friendly and fast with service from start to finish. The food was served quickly, correctly, and as ordered. They were entertaining and we had a good conversation. These people work hard and have excellent CSR skills. I highly recommend this location. If you go tell them I said high.

Juan Araujo

Ordering a delivery and called the store and asked for banna peppers and a substitution on my sammie they were really pro active !

Dominique Clark

Crazy cool staff. First time at this location. As I waited for my food, the staff greeted every customer with great energy, some even by name. Who ever owns this franchise is lucky to have this crew- great people, food and vibes.

Ann Hudson

Great experience!...always greeted so very well!...great food! 🌟 🌟 🌟 🌟 🌟 great customer service!

Cameron Kram

Good food, better people. I've never been disappointed at a Firehouse but after dealing with food poisoning and not eating for 5 days this was EXACTLY what I needed. Not to mention that EVERY employee there made for a hell of a nice experience. They have a good sense of humor and flat out just fantastic attitudes. I will be coming back to this location frequently and hopefully I'll be able to give them the tips that good people like them deserve.

Jose Aldrete

The staff and owner or very friendly amd helpful. The Italian sub was surprisingly very good . The prime rib sub was surprisingly not my favorite. Although the bread was very toasty on both. Thank you all for a joyful experience.

Erica Carlson

Wow what a good sandwich. I had the bacon Turkey bravo and a side salad. The sandwich was scrumptious with succulent meat. And the salad was extremely fresh and crisp. We’ll done, Firehouse! I will be seeking out a Firehouse Sub in my home town.

Corbomite Meatballs

Had a great lunch experience here on Sun 4.03 Ordering was simple and quick, this store was busy with people dining and lots of takeout, and food still got made quickly (and tasted pretty good, unlike other FS locations). The location is fairly large and comfortable, and is kept pretty clean by the staff. Worth taking the time to stop in at this location if you're a fan of Firehouse Subs.

Sheri Sanderson

Love these guys! Fast and friendly service. Always providing incredible service!

donald ugas

Great food. Small place. Friendly staff

Jawan Dunn

Didn't have the mad dog 357 sauce I head so much about

GeralynK Rangel

Great service, friendly, clean atmosphere, fresh delicious subs. Texans Win Deal too!

Gregory Lu

Very friendly staff, and subs are delicious.

ALLEN EUGENE HONG

Always satisfied. Thank you for making delicious sandwiches! Compared to Subways, this give you more warm and juicy meat and hams, so perfect for a meal!

Horacio Garcia

Great quick service. Sandwich was tasty and hot.

Jay El

Food was good, in the employees there were very interactive and talkative. They made it a wonderful experience and I will be back to that location again.

Captiv Creative

Fantastic subs. My top pick for sure.

K P Sam

I don't get to go here often because there isn't one near me and too far away to make a special trip. The sandwhiches I have had are really good. In my opinion the bread to meat ratio isn't that great. The bread is good but I would prefer a thinner bun since there just isn't much meat on the sandwhich. I guess that is why I don't ever think about driving out of my way to get one. If I am hungry and one is right in front of me, I know that it is an ok place to eat, but If I can wait, I might go somewhere that really offers a lot of meat. Again, they have good and tasty sandwhiches but just not awesome.

Cecelia Parker

My sandwich was excellent! It's a little pricey for subs but I think it's worth it in the long run!

Brian Reynolds

They have awesome sandwiches and a very friendly staff. I come often and not once have had any issues. My favorite sandwich is the Hero. It's awesome that they support the local fire dept also. However, I wish they were a little more transparent as to how the donations go to the fire dept.

Ms Benz

You gotta love fire house subs! The sandwiches are made to order and over sized! Sometimes sandwiches are filling but I normally take half the sandwich for dinner and eat the other half for lunch; Plenty of food to fill you up. Plenty of parking and the staff is always friendly!

Brittany LeMoine

I go here every week for lunch during work, and now the employees recognize me. The food is really good. I stopped going to subway for a while after I first tried firehouse subs and discovered there were sandwiches so tasty. They have a freestyle machine so that’s really cool. And they usually have my favorite chips and only once didn’t. This place is a favorite.

Edlin Chavez

Not a Subway! This is so much better than subway. It doesn't feel like fast food. I hardly get take out from here because I like the history of the restaurant. I love the pickles they have here. The sandwiches are signatures or custom. It's fun trying the featured ones.

Joshua Day

This was my first time at this location and I was very pleased. As soon as I walked in I was greeted and said they’d be right with me once they finished with the other customer. The food tasted great and prepared perfectly. It’s in a perfect location and has plenty of seats on the inside. This is a good place to go if your in the mood for a good sandwich.

Vu Nguyen

I usually go here once a week because the staff is so friendly and efficient. Most of them even know my name. The sandwiches are very good. I usually go there for the delicious sandwiches. Alma is my favorite server because she is so shy and beautiful.

Meri Ferguson

This location is the closest one to me, but it isn't the best. The sandwiches get soggy from the watery lettuce and globs of mayo. The employees are friendly, but for whatever reason they don't put online orders or delivery orders out on the online order shelf like other locations do, so the line gets clogged up and online orders get cold because they sit around behind the counter while the line moves. I was there today and I saw several orders sitting in a little pile, and at least three of the people in line were picking up an online order. It's been like this since before covid.

Bri Luna

Great place to eat!

Leslie Harvey

Good food with a very personable cashier. Great experience!

Ashley Hayden

Always fast and courteous service and the subs are delicious. They have a large menu, or you can customize to fit your taste. You can also order ahead online and pick it up, which is convenient for me when I'm on my way to work after class. I love this place.

Brenda Spagnola

First time there. VERY impressed! Food is delicious (we tried 3 different subs), prices were great and at the location we visited, the employees were extremely helpful! Just need to find one closer to the house. We'll definitely be back!

Mallory Forrest (Agent Skully)

These guys were AWESOME. And I was the first customer to order the new short sandwiches. They were very friendly and fast. Also the place was very clean and has two TVs to watch sports on. Hell yea!

Mischelle Frazier

Excellent place to eat! Wonderful atmosphere, delicious sandwiches! Also, a great way to let the fire department know just how much we appreciate the work they do. Go show your support!

Rudy V

Get the Hook n Ladder and call it a day! The absolute BEST bread out of all the Po Boy joints. Love the Kosher pickle wedge they give you - although on my last visit they forgot to include it? Actually, for the first time, they really screwed up my order. Smh. But I LOVE their subs!

Dave Boer

Grab those pickle buckets while you can to keep the rank away

Catherine Kershner

Love the catering "trays" because they are so easy to set up for large crowds. Our students' fav is the Italian on white.

Doug Wombles

Taste was good, but the size of the sub for the price was a bit of a let down. There are too many sub shops to overprice your product.

Gregory McKendall

One of my favorite places to get a good sandwich

Gabe M

Great service and good sandwiches at this location. Dining room is a bit small but they also offer outdoor seating.

Diana Vo

Great sandwiches. I like coming here becuase of the available parking spaces and the friendly service. My favorite is the Engineer sandwich. Can't beat that.

Jamie Thomson

I live in the galleria area and thought Firehouse subs was still in their location on the second level of the shopping center off Richmond and Weslayan across from Buffalo Wild Wings. I was a little bummed I got there and it was no longer there. I drive a bit further into Bellaire to visit this location because I wanted to introduce my partner to your food! I genuinely love the food , the message and the loyalty to assist fire fighters in the community and beyond. It’s hard to find a lot of places to eat and shop that truly have a cause they support that matters. I happily spend my money with Firehouse Subs and the great cause you stand for.

Charles Sanders (Chuck Sanders)

The sandwiches are the same at any firehouse you go to basically, so let’s talk location. There aren’t many of these in Houston, but this one seems to be unique; this is the only firehouse I’ve seen that doesn’t have a mural and high ceilings. This really feels more like an oldschool sandwich shop, and I really like that. Other locations can feel a little sterile and cold, but this one has some character! I love the chips and all the food there. Great customer service. Highly recommended.

Shaleen Underwood

Amazing service and very helpful. It was my first time and the staff walked me through the menu and helped me decide. Sandwich was absolutely amazing. I will be coming back to this location soon

Bonnie Robinder

The employee was great. The sandwich not so much.

Eva Duncan

Very fresh and gourmet

Crystal Luna

The team at Firehouse Subs is the best! We were able to start an account with them and they fed our hospital team through Hurricane Harvey and we've used them ever since. Great customer service and always fresh, great food!

Stacy Cashiola

Love Firehouse, but will probably start going to a different location. Every time we've gone, they've messed up the order, and the sandwiches aren't as good as other locations.

Tonya Turner

Very clean, fast and great service! Food is always great, fresh, hot and juicy! Great staff, very respectful young men who works at this location! I will continue to dine with them!

Patrick Tamborello

My wife and I will jump in for a friendly quick bite... The staff is very laid back and after several visits will call you by name... my favorite is the Engineer with jalapeno sliced on the side... everything is fresh and you call What you want on your sub, it's prepared in minutes and they deliver tho your table... it just does not get any better... Enjoy!

Sergio Orellana

Victoria you are the reason this place is amazing! I will always return to have your cheery attitude brighten my day! Never change! Athan makes a hell of a sandwich great attitude eveywhere in this location!

Eric Hennies

Firehouse makes Jimmy John's taste like Subway. I only get the Italian, turkey bacon ranch, club, or engineer but always good. Didn't like the pastrami/corned beef but I'm from New York so I have standards.

Poetic Empress- Original

Close to closing. They always ready to help and assist. Thanks

D D Snearl

Always clean and the food is always on POINT. We drive out of our way to eat at this Firehouse.

Kei89

customer service is great. food is always good and it's not far from the medical center. I recommend.

BorkMcGork

The sandwiches are the same at any firehouse you go to basically, so let’s talk location. There aren’t many of these in Houston, but this one seems to be unique; this is the only firehouse I’ve seen that doesn’t have a mural (update: found the pairing in a nook up front) and high ceilings. This really feels more like an oldschool sandwich shop, and I really like that. Other locations can feel a little sterile and cold, but this one has some character!

JJ Canon

I'm not a dine-in fan of this location.

Michael Cook

Great subs in a cool themed shop. Great place if you're interested in seeing lots of fire, police and EMS patches from all over. Edit: they've recently taken down allot of the patches for some reason. Kinda bummed because I gave them some of them.

Miguel Petrucci

Every time I come here whether for lunch or dinner the staff is very friendly and nice. They always greet you when you come in and the services is fast and as ordered. This is one of my options when around the Bellaire area

J. C.

Very professional staff, food was good with reasonable price

Vy Tran

My first time here and I ordered the NY steamer sandwich. It was SO good!! Definitely will be back 😊 …

Trisha Teran

I generally like Firehouse subs they are pretty consistent no matter which one you go to. The thing that stands out about this one is the staff. I can't say enough nice things about them. They are helpful, they are polite and they are quick.

Connie Siebold

This is not your average sub sandwich. The ingredients are fresh and the sandwiches are scrumptious! Always yummy! And the service is exceptional.

Jared Glen Ray

Great pastrami rueben. Still perfecting their app to reflect rewards and free birthday subs. I was still given free bday sub despite buggy login functionality which was appreciated

Iamman Sampson

Love this place and the Staff are the greatest.

Josue Alvarado

Quiet with a calm atmosphere, super friendly staff. Delicious well assembled sandwiches. Definitely need to stop by again!!

Wes Bromberg

My favorite sandwich sub. Always delicious and the manager is really nice and informative about upcoming products

Timothy Touzel

Good food & service, but not the best Deli in town.

Trinaejah Hopper

took one bite out of my sub and immediately came to write this review. the engineer sub is amazing! the customer service is amazing as well! will be back.

Garrett Jensen

I love Firehouse subs, and the fact that they were open right after hurricane Harvey helped a ton. Super nice to have a warm sandwich in a dry place after the flooding.

Naima Holloway

Another free birthday treat! It was great! Although I was looking for a veggie option but didn't see any...

Eric Parker

I love the sandwiches.... Nothing like a hot sandwich.. price is a little high but worth it.

Ramon Heredia

So far, every sandwich, I have ordered, did not disappoint. Plus it's the only sandwich shop, that I know, that adds a pickle wedge to the order.

Matthew Bankston

Excellent but I don't want to be asked every single time to donate to the fire dept. I probably go 3 times a week and donate every time. The people are awesome

Kevin

Good subs and friendly service. Overall a very good experience.

Keisha Martin

Food is good but it gets really crowded around lunch, not much parking either. Customer service was very good.

John Monticello

Great food, getting pricey though

Jason Siebold

Best sandwiches in Houston! The owner, Jeff, is super friendly. Plus Firehouse does a ton for our first responders!

JJ Smith

Super friendly staff love their food. Price could be dropped a little more but all around soothing environment.

Victoria Lynn Struble

The store is always clean and the staff is super friendly! I could easily see myself here 5 or 6 days a week!

Diogenes Mendez

Sandwich was delicious. I reccomend putting more pickles in that bag of pickles that came with the sandwich.

Alejandro Lagunas

really friendly staff, they will get your order out a soon as possible.!!

Ronnie A

It's was my first time there. The food was great and also the customer service.

Raymond Herrera

Got the number 1 hook ladder. It was fresh and delicious! People were very friendly.

Christian Scott

Awesome sub sandwiches and the Owners are very special people. Customer service is on point.

Keifer Gibbs

Staff is always nice and they have great sandwiches. I enjoy the BBQ brisket.

May Wey

Very good late night service. Closing team on tuesday night was great, it was packed. Food was warm and yummy.

No Need

Thank you Nathan for making a perfect sandwich. I was going to take a photo but finished the sandwich before writing this review.

Joshua Alexander

Firehouse Subs have some great sandwiches

S Bman

Amazing salad. Sandwiches are always great too. Clean restroom

Aidan Donahue

Pretty good sandies but they seem slightly judgmental when I ask for only salami and mayonnaise on my sandie.

Mike Saba

Great sub! I also got a couple of buckets. The proceeds help fireman.

Sean Sink

Absolutely amazing and courteous staff. Food is always great!

Rhonda Andres

My favorite spot when I’m at work. Fast service. Very welcoming.

Kelsey Dry

Cashier was very nice and polite, food was great, and the restaurant was super clean.

tyfb flanagain-bolton

The sandwich was excellent just the way I wanted it to be but a bit pricey

Francisco Merizalde

Good sandwiches though the onions are not always grilled long enough at this location.

Roberta Mccreadie

Good choices on the sandwichs,we always have the chili instead of chips, it's delicious

Charlie Nguyen

They gave my order to another guy with the same name. Tastes almost like subways.

Richard Inglis

Always friendly service I love their ham Poor Boys and buying a plastic buckets

Bryan Noski

Great food and service, only downside is small dining area

Precious Kafor

I went to pick up a food order and they were very nice and helpful

Davidson Koay

Great service but a bit small, might not be able to find a seat during busy hours.

James Thompson

The sandwiches are a little pricey, but they taste awesome.

Cameron Meisenbach

Derek treated us with AMAZING service, great food, definitely coming back to buy food from this Firehouse for a long time

jonathan coutinho

Great subs, very tasty, quick service, convenient.

Samuel Fuerte

Amazing place to get a sub kind of expensive. Also kind of small, but has a nice seating area outside.

Hazel Hill

Clean and friendly..had to reach for food over tall counter- it was not given to the cashier

Ed Miller

They may cost more but they are WELL worth it. The BEST subs.

Stephanie Kae

Always a friendly staff and always great food made as ordered!

Amir Karbaschi

My go to for a quick deli sandwich!

Mary Duque

Thanks a lot. Sandwich so delicious. Very nice attention. (◕ᴗ◕✿)

Ernesto Quiñonez

Very good sandwiches. Turkey club outstanding.

George Danner

The customer service here is always very good.

Jose Gonzalez

Just awesome Subs. One of the few places that don't need to oversize their food to impress.

Blanca Bustamante

Food is good and affordable it is a small place not ideal for big crowds.

John Beaver

Amazingly sweet cashier! I had a question about a sandwhich and got everything I asked answered and more!

Mary Lemuth

Great place! Sandwiches are great as are pickles.

Jonathan Shapero

Great service, friendly and professional! Great food too!

GoldenXXX Creamy

I freaking love this place way better than Subway

Luis Gonzalez

Best Subs in town! Like em better than Jimmy John's :)

Howard

I love Firehouse and this one has the special drink machine where you can mix every flavor

Ray Springer

Great sandwiches! Good service!

VAN-KIRK JOHNSON

GOTT DAMN I JUST LOVE 💘THESE SUBS ESPECIALLY THE MEATBALL SUB

Travis Torain

Antwon have great customer service.

Jimmy Hendon

The BEST sub in the area. Love the toasted and steamed bread.

Ray TV

Good food, nice atmosphere and very friendly.

Liusel Herrera

Super friendly people I really love they food

Robert Patton

Great sandwich with good friendly service

Cathy Valles

Sub was good wasn't exactly what I ordered

Sunshine D

Fast service, great customer service, clean and amazingly delicious food!!!

Gregory Webster

They always get the orders wrong, high prices, and overall not great tasting.

Trent Carter

Athan was very helpful and made a spectacular sandwich!

Carlos Casanova

Great food, fast and friendly service

James Holmes

Awesome!!! We love it so much the staff knows us by name.

Martin Schaffranek

I think better than Subway. An opinion...

Kyle Kent

Some of the best customer service I've ever received

David Levey

Great staff and great food. Good spot!

Vallie Jones

Best place for a sandwich. Always round up for the firemans fund

LEAH HIGH

great staff great food, fast service

Steven S

We went on my 52nd birthday for lunch,yum

William Carpenter

The staff was really nice and respectful and deserve a raise

Robert Stephens

Friendly service. Food served quickly.

Taktikal_elf_6c _

Great subs and very nice staff. I will be back!

Kirk Johnson

I'm not sure which was better; the staff or the food. I think it's a tie.

Texas Made

Place is always SUPER packed with people but i only pick up food from here

Juan and only

great service , great subs!

Jewel Edwards

After a Houston Texans Win you a prize go Firehouse Subs.Ask for Houston win deal the day after the game

Dinjii Styling

Food is always so good and fresh

William van der voort

Delicious and very friendly service.

Tom Berwick

Quick service & great sandwiches.

Kim Taylor

Fresh sandwich and great service

A D R I A N L.

Ask for Big Mike....always treats you right and super friendly !

Emperor Palpatine

So much better compared to Subway...

Fire Safe

Great food and great service.

dawn Centamore

Obviously willing to pay more, for better quality and service

juanys guzman

Th best subs I ever eat

Sariya Harris

The Sweet and Spicy Meatball is so good

Mark Rein

Good service and good food. Yum!

The Lee Family

First time here great subs

Timothy Smith

They forgot my extra pickle 😒 …

David McLaughlin

I love the cheddar brisket sub!

mary Barnard

They are nice, and helpful.

Kelvin Nichols

Great subs, fast service

Michele Penrod

Great sandwich great cause!

Chris Callahan

Good sandwich, I'll be back.

Latoya Profit

Excellent customer service

Cabrini Queen

Made as it should have been

A Williams

Really like this place, no negatives

William Stoughton

Clean place, good food

Geoffrey Smith

Good subs. Nice balue.

Stephen H.

Always a great sandwich

James Griffiths

Good sandwich, bit dry

dorian hernandez

Amazing subs!!!! The brisket sub omg!!!

Brenda White

Good place to eat at

John Franklyn

Great selection great service

Sam Shep

Italian sub was so good

Irene Landin

Love their hook and ladder

Amy White

The best subs ever!

Sindy Luis

Hooks and Ladder

Kim Wisnoskie

Great subs for a great cause

Johnny Martinez

Real good 👍 subs …

RINA TABANGO

Allways delicious👍 …

sonal mohan

Better than subway!

Karen Lampton

Best Firehouse Sub in town!

Felipe Torres

Great food

T. B.

Best customer service.

Sherry McKee

Very good

Hank Stelzig

Great food!

Sandra Lee-Rogers

Deliciously tasty food

Mary Chavez-Nava

Love the sandwiches.

Jacob Jarrell

I'm hit or miss with subs

Johnathan Smith

Always fast and friendly

Carol German

The philly was Great

Mike R

Need one by my house

David Parrott

It was very good

Mike Fair

Better than the rest

Rhea Gill

Evertthing was great.

Raul Viloria

good good

felice foster

Service was excellent

Paul Mueller

Good subs here.

Josh Bostic

Great food

Sharles Kelley

Awesome!!

Craig Briggs

Its OK

Josh Nequiz

AMAZING AS ALWAYS!!

FRANK FLAGG

The subs are good

Peter Luna

Yummy

Jed H

A+

Jose Cruz

Janet Youker

Love the subs!

Stephanie Bergstrom

Delicious!

Daniel C

Unbeatable subs.

ANITA C. PHIFER

Pretty good

Oswaldo Jose Graterol valera

Good

L. D.

Good

Rocio Serna

Yummy

Kristin Massey

Always good

Thomas McConathy

Friendly staff.

John Dao

Average sub.

Bryan Wiesjahn

sucks

Charles Thompson

Super chill people, always feel welcomed.

Jack Swanson

Customer service was impeccable! I had a DoorDash order and needed to add something and the employee was extremely accommodating and friendly. Food was A1!

T Newman

The subs there are excellent, today I enjoyed the Firehouse Hero, highly recommended, the bread is very fresh and tastes good without leaving unpleasant flavors like other brands. They have to order.