Reviews of Firehouse Subs. (Caterer) in Grand Rapids (Michigan).
Firehouse Subs
5557 28th St SE A, Grand Rapids, MI 49512, United States
Description
Information of Firehouse Subs, Caterer in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Firehouse Subs
Sunday
10 am–9 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
Popular times
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Reviews of Firehouse Subs
I still think Firehouse Subs have the best sandwiches of any of the national chains. This location is closer to my house and while training a new employee, I had a great experience while here! Tried the chicken dumpling soup for the first time too! Pretty good!
Good place to get a sub. Several varieties. My favorite sub is the turkey bacon ranch! My kids love it too. The only thing Is their cookies never seem to be fresh anytime I order one. Would recommend this place if you enjoy good flavors!
Great place to get a sub, made the way you like it. The staff is still wearing masks, but you do not have to if you are vaccinated. You can now dine in the restaurant, but seating is limited. Outside dining is also available. This location also has a drive-thru.
♿ Accessibility Features:
Ramp access = Yes
Wheelchair-accessible Entrance = Manual door
Wheelchair-accessible Restroom = Yes
Wheelchair-accessible Seating = Yes
Wheelchair-accessible Parking = Yes
Food is good, however, we have came here twice and the drive-through has taken us about 30 minutes each time, with only 1-2 cars in front of us. It is unfortunate how slow it is, though I’m sure it is due to low staffing :-/
This place saved me, had like 5 minutes to pick up food and leave and they were able to get it done. Food is always delicious as well! Skip Qdoba and come here.
I ordered through Uber eats on 12-2 and did not get my Brownie. Then they refuse to answer their phone after I called 3 times.
Cashier seemed to be in outer space but did get our order right. Hi co-worker was plying on his phone. Older female worked was very nice and polite, great customer service. Food was ok.
Nice people. Had a rookie working the cash register. She had difficulties.
My go-to sub sandwich place. So much better than subway or blimpies.
Love "The Engineer" sandwich. It was well made and warm as usual. I also like that the franchise helps out First Responders with equipment. Gives us an opportunity to support our public employees who risk so much.
While the product was excellent, I'm looking forward to when these businesses can get their premises back in order so it doesn't look like it's under construction.
Delicious warm subs. The gluten free sub bread is great too. Great place to dine if you're gluten free.
Polite, friendly and accommodating! We had our whole futsal team here for lunch and the employees were so great with the kids! We'll be back!
Took a long time to get a sub .it was alot of kids in there with no supervision .$9 for a sub with little meat on it.
The food is really good. Overpriced yes but still good. This particular location however has some strange things going on. I sat at the checkout window in the drive-through for a good 10 min. Just as I was about to drive away a girl came to the window with my sandwich and said have a nice day. Had I not been honest and told her I didn't pay I would have gotten a free sub. For some reason she didn't know how to check me out so the I had to wait again for someone else to come cash me out. I was the only person in line. And there was 0 people inside the store. Strange.
Right in front of the Cascade Meijer.
The drive thru is around the building to the right. It's not well marked, but once there it is well-lit.
The food is consistently good. I always get the same thing so I can't really review anything but the Philly on white. It's really good. Try it. 👍
The kids who were there tonight were quick and polite. Thanks!
I have only eaten at Firehouse Subs once and I ordered the Smokehouse beef and Cheddar brisket. After that experience, I cannot fathom going to any other sub restaurant. The sandwich had plenty of meat and the flavor was outstanding. The bbq they used was also excellent.
I don't know why I keep forgetting about this place being so close to me, but I would highly recommend giving them a try if you are tired of Subway or all of the other sandwich shops.
Sandwich was really good. Lots of meat. Sadly they were dealing with a shortage of employees so there was a bit of a wait.
Great change of pace spot for a good sandwich. Recommend the footlong meatball
Awesome subs! Their sandwiches are so full of flavor and have a lot more substance than most other fast food sub places. I like the feel of the location, it's clean and we'll decorated.
Whenever i wanted a sub i would go to Stubway or Janie Johns....
Never again.....
Firehouse Subs has all sub shops beat hands down. Bigger, meatier, meltier than any sub i have ever had.
Excellent,friendly service and a pretty cool atmosphere makes Firehouse Subs the winner over and over again.
You won't be sorry.
Friendly staff and quick meal prep time. Good variety of subs that are delicious!
One my favorite lunch stops. Lots of choices of sandwiches with plenty of options to modify any one of them to your perfect liking. Make sure you get the pickle slice. Fast, fresh, friendly, and consistently very good. There's even one of those soda machines with a huge choice of mix-n-match flavors. You'll find something for everyone at Firehouse Subs and this shop lives up to the high standards set by this reliable franchise.
The sub was good. The drive-thru is on the back & I'm pretty sure the employee forgot about me after he took my order & money. There was no way to get anyone's attention. I waited for approx 10 minutes until another customer pulled up to the speaker, making the employee return to the back. Coincidentally just in time to go grab my sub (that he said he don't forget about). I've eaten inside before also & the staff was not the friendliest.
Edit: I went for lunch again & went inside this time. As usual, they were super busy. I ordered a steak & cheese on white (no special requests!) To Go. My order took forever to be finished and it was all wrong. I asked for it to go and it was made for dine in. I asked for white bread but it was on wheat. I spent the majority of my lunch break waiting on a sandwich that I barely had time to eat by the time it was all done! Their subs are good but not worth the hassle to me.
My veggies sub was amazing! The young lady who took our order was awesome, knew the menu very well, great customer service.
Very tasty subs! But where was my pickle spear? Friendly employees & both times I used the drive thru they seemed like happy employees. You can tell the way they speak on the other end. 🙂 …
The bread was nicely toasted, the sub was a good size; I ordered a BLT and it wasn't on the menu but they said they could do it so I paid for a Ham and then they only gave me one tomato for a 9 inch sub. My kid was sad and we didn't realize it til we were on the road
I enjoy eating here because the subs are healthy, fresh and part of my bill goes to support the fire fighters. Not to mention the taste of their bread is unique and tasty. I recommend going here if you want a quick lunch or dinner with your family.
Their sandwiches are always good. This is one of my frequent stops when I'm on lunch break. Selection of hot sauces is great! Even when they are busy I always get my sub quick.
They got good subs, no doubt.
You get a free sub on your birthday. It was pretty good
Not the best expression of a Firehouse I've ever seen but I'm also a long way from home where they all got started.
So they were an emerging chain back when I was in school in Jax and St. Auggy and by the time I graduated and made it back home to Orlando they were pretty much popping up everywhere!! Good for them too because they can be pretty good; just not so much this time around.
In fact, this experience is really a three from me but I leveraged it up for old-time sake.
They got my order wrong. Basically, wanted the turkey original or smoked turkey breast sandwich fully involved delete mustard and tomatoes add 2 ounces of salami. ...but what I ended up getting is the turkey bacon ranch add salami, which I don't care for so much. This has happened to me twice now.
Anyway, and of course, the usual Freestyle woes were going on. Low to no ice and had to pour off two or three different sodas before finding one that wasn't flat or poorly mixed.
Just had a Firehouse sub for lunch. SO delicious! I've frequented the Cascade location many times for both individual lunches and company catering and have always had fantastic friendly service and amazing subs. They also have the best pickles! They always get our order correct and again, have amazing subs. And it's for a cause! Way to go, #1295!
I had never been here and I'm so glad I stumbled in here for lunch the other day. This is exactly what I mean when I say "I want a sandwich" - fresh and delicious. I will definitely be back.
I'm from out of state and was visiting Grand Rapids on business. My first night I didn't get out until late and was starving. I came across Firehouse Subs and honestly thought it would be just your "regular" sandwich place. I couldn't have been more wrong! Not only is the service extraordinary, the sandwiches here are Heaven in your mouth. (My favorite is the Turkey, Bacon, Ranch.) I highly recommend this place!
I like firehouse subs. I think they have a great portion suze and taste. They offer 6-8 sub types but also you can build your own.
I would recommend dining in the restuarant though. I feel like by the time you get to your destination that the sub is in the quasi warm/cooling state - its just better experienced hot and fresh. They do offer a drive through, but the subs take some time to make, so expect a wait, especially if they are busy.
Best subs in town! New York steamer is a good choice if you don't know. But all their stuff is good. Also love the hot sauce bar; lots of fun. I'd recommend it.
I really wish I had one of these in my home town of Ionia. There needs to be another one in Lansing also not just downtown. This place is awesome. Great staff, always clean and the food is delicious! Don't forget a cookie!
Always come here for good sandwiches and have never had an issue. The staff at this location has always been fantastic and very kind. Will always recommend this place to anyone for the great food and the great service.
Great food, fair price but slow service especially with drive thru
Wonderful service and really tasty subs. The meats are steamed and the buns are toasted. I love being able to build my own. The atmosphere is great, it's clean and pleasant.
This place is great. Very clean, friendly staff, and the ordering process is so easy compared to the usual sub suspects. Tasty, affordable sandwiches, definitely recommend.
The wife loves the tuna sub here
What a great sandwich shop very clean and friendly
My first time here the engineer sub combo was so good and the customer service was awesome janayah was very professional ringing me and serving my order too. I will be back again for sure
Never had Firehouse subs before, until tonight. I was seriously impressed with the amazing savory taste of these delicious subs. Staff was very friendly, professional and on point. I will definitely be back to enjoy a Firehouse sub in the future.
Needed a place to eat while on a road trip. First time eating at Firehouse. The food was excellent. Even though we wandered in less than 30 minutes before closing, the staff was courteous.
Great food! Love the atmosphere.
Drive thru accessible for non-van & SUV's. Subs are large and can be made even larger. Service workers could work on listening skills.
Good sub, only problem was they got coke instead of pepsi, but its the coke freestyle machine so its forgivable.
Always enjoy Firehouse subs and supporting the cause!!
They have such delicious subs and give you a good amount of meat on their subs. Just so darn good, definitely recommend if that's something you like!
Great food great service!!! Have only been a few times but they bring us from across town!!! Plan to continue making the trip on occasion!!
Sandwich was good and staff was friendly, make sure you double check order for all of products ordered
The staff is incresibly nice. I had never been to a firehouse sub and they explained the sandwiches perfectly. The food was great as well.
Ordered beef brisket online, usually they put pickles with it but this time they didn't and subs were cold. Maybe they dont want me as their customer anymore, so they did it like this this time.
First time visit, lady in drive thru was fantastic. Service was awesome. Food good for the cost. Will definitely return.
I love the food however the dive threw takes forever had to actually knock on the lobby doors in order to get someone's attention for the drive threw after I waited there for 20 mins I debated on just leaving but I was hungry and that was the only thing I could get to on my lunch break I wish they were open later than 10
Good food, great people and a great cause. I wish there was a location closer to my house but I will settle for near my work, it's worth a few minute drive.
The staff is attentive to customer wants and needs, and the food is delicious. The process are pretty comparable to similar places and the quality tends to be a little better.
Very pleasant experience. All of the staff were polite/courteous. The New York Steamer really hit the spot.
I ordered a Cheddar and Beef Brisket and I was highly disappointed it was cold wasn't even warm and we had just ordered thru drive-thru.
Food is phenomenal. Drive thru employees are slow and I had to repeat my order 4 times. I dont recommend trying to order for a family of 4 at the drive thru.
Good meats. Not cheap. Can taste quality. Prefer over any sub shop now. They did raise their prices somewhat
The subs here are bomb! Large is freaking huge too (hunger lvl 10) a medium is a good size if you hunger is like a lvl 7 and small is good if your just bored and want a snack.
Great spot! Always good food & service. One of the faster Firehouse sub shops I’ve been too
My favorite place to get subs. I would recommend any sub on the menu!
Awesome subs! Wish they had more places around Grand Rapids. They beat any subs from anywhere! Worth the drive!
Great food great people great atmosphere it's a little pricey in comparison but what a fantastic sub
Another fast food joint, subs style. Service was great. Reminded me of five guys!
Food was decent but it was a very "you must come here often to know how this works" experience for me. Which I don't and now do not plan to.
Always good, fresh, hot, juicy, flavorful, great smelling, stupendous, meaty, atistic, eye popping, flavor explosion subs. Got to stop in and consume one.
Sandwiche was delicious
Tasted spectacular! Will order frequently. Liked much better then subway.
Great tasting subs...Just a little slow through the drive thru. But well worth the wait!
Great value for great tasting food. Small subs are perfect for kids. Great customer service.
Good food, staff was friendly. Overall good experience. Food is a little on the pricy side if you get a combo.
Excellent subs and service highly recomend especially if you have not tried them yet
Went through the drive through and Xavier was super courteous and friendly!
Got the meatball sub. Nothing special about it. Prices are high, staff was friendly. Pot belly meatball sub is way better.
They were under staffed and had to hustle harder to get it out. It's a Saturday evening, maybe have another employee on call?
I had a roast beef sub, I would order again, it was very good!
Great food, service and location is easy to get too. Staff is always friendly.
Great food, affordably priced, wonderful service, and they donate to public safety. 5/5 would recommend!
Great subs, probably one of my favs. Employees seemed a little disorganized.
Subway who?? These subs are legit! Bravo Firehouse!
Love the different sauce to try each time we come. Sandwiches are delicious!
Fantastic food. Just way way overpriced.
Lunch was great, and was served the fastest here out of any firehouse subs that I have been to
Don't usually make mistakes and the kids are quite friendly
They are really quick for lunch. I was in and out...and the subs are super tasty!
Ordered the veggie sub online went to pick up and was in and out in mins. Good was good and hot.
Good hot sandwiches. Lots of interesting hot sauces. Coke freestyle machine is a plus
The beef brisket sub is addicting! Nice crew, clean place to eat with tv's too.
Great place to just stop by and eat one of their special subs made by remember.
It is your avarage Firehouse subs, but you better call ahead at lunch or face a 10 to 30 minute wait for your sub.
First time there and the subs were so good. Good service too
Italian meatball sub...delicious! Service is fast and friendly. 12/13/19
Their subs are always hot and fresh. And the fact that proceeds go to help our Firemen makes it doubly worth it.
This place has a drive thru which makes it super convenient. Friendly staff.
Best food ever the staff is cool.And the food is the best subs in town.
Great food. Never had a bad experience here.
Sandwiches were good but could be better. Place looks cool though
Great Food and Service Need to have tap to pay in your drive thru.
Clean friendly, espn on the tv quick service happy customer money 💰 well spent. …
Amazing subs, you pay a premium but you get a premium sub, it's worth it!
Make the subs the way we like and tastes really good and have a great drive through!
There club sub is great. High quality meats. Definitely recommend.
Great subs. Orders are always very quick.
Sub was good but service was not for a drive-thru.
My son easily talked me into stopping here, good call very tasty!
Great service, great food. What more d you need?
Fast, friendly and yummy 😋 service. …
The subs were delicious and there was friendly service.
Delicious subs, friendly staff, and an overall enjoyable experience
Average sandwich shop at best. Left wanting more. Chili was ok.
Fast service. Great subs.
Love their subs. Also very quick service.
Food was great as expected! Buy the pickle buckets!
Love their subs. A destination when I'm in Grand rapids
Great sub! Even better Mac and cheese 🧀 …
Very tasty subs. Clean and fairly priced
1st time visiting. Had the meatball sub. It was DELICIOUS!
The food was outstanding, and the prices were good.
Great sub! Get the Italian with cherry peppers, it's awesome.
I had the Engineer sub and it was amazing. I highly recommend it.
Love their chili, great & quick service, convenient location.
Gave me wheat instead of white bread rude people
Food is great every time, very consistent.
Great food and customer service.
Sandwiches are usually good, but very SLOW service.
Super friendly staff delicious subs =)
Very friendly staff, food is always great!
First time and enjoyed atmosphere and food was tasty.
Food was good, Service was a little slow.
Subs were good but service was kind of slow.
Food is yummy but a bit pricey.
The best sub you can buy....period! Great service and supporting a good cause.
Good subs, but the bread could be a bit better.
Subs were ok but WAY overpriced and service was too slow
Good food. Pricier than it probably should be, but made to order.
Delicious subs great prices something for everyone
Very good hot Italian sub!
Meh. Service was fine. Sandwich was ok ish
Great subs! Not too big, but definitely filling!
Great food, friendly staff, clean environment!
Was alright nothing special
Great subs. Really like the "Hero".
Good subs and super friendly staff there.
Friendly, great service, great food and overall great experience
Great food, fast and friendly service
Hook and Ladder sub was great. Everyone was very friendly.
A little pricey, although very tasty sub!
Best Subs In town!!!! I could eat here everyday.
Excellent customer service and the subs are simply amazing.
Very delicious subs, healthy size subs too!
Great food, way better than subway
good food, dirty tables though.
Love this place good price food and staff
Delicious sandwich. Fast and welcoming service
Delicious food. Try the meatball sub!
AMAZING food!! I would recommend 1000x
nice sandwich options, always hot and fresh
Been here 5-6 times always good
I love their sandwiches.
Good food and staff but over priced
Great sandwiches haven't been disappoint yet
Love the hook and ladder with some jalapeno chips
Always a great experience with short wait times.
Nice people, Good food 😋 …
Good subs but too expensive. Espn on TV at all times.
Sandwich and mac n cheese was delicious!!
Was very good, clean, fast and polite staff!
Good food. Tried to overcharge us.
Friendly staff, good food.
A little slow, but worth every bite!
Fast service, great sandwiches.
Quality has gone down recently, but still good
Friendly employees, tasty sandwiches.
Server was awesome, made my night.
A little pricey, but a good sub
Good sandwich...had the Italian.
Great subs & quick service
A little pricy, but good flavor.
No makes a better sub always good.....
Good subs for higher prices.
Pretty good subs made quickly.
Still good place...
OK food and service.
Great subs. Love it
Very good subs.
Food is hot n fresh
Good subs slow service
Great sub and friendly staff.
Amazing food everytime!
Pricey, similar to Jimmy John's
Cool atmosphere and friendly employees.
Food and service was great
Best subs hot and fresh
Firehouse subs are amazing. thats all
Friendly staff and decent prices
Subs were warm and great!!
Good
Very good food!
Good sub. Fast service.
Hot, fast, delicious
This place is always a hit or miss.
The food was amazing!
Delicious every time!
Good tasting subs.
Love the spicy meatball sub
Love their subs!
Love the brisket sub!
Nice subs good food
Great taste and filling
BBQ Smoke House, nuff said.
We love firehouse subs
Hands down the best subs in town
Consistently a good sammich.
Good food
Delicious subs here!
Great food and values
Staff was really friendly
Very funny sandwich guy!!
Good food
Really sweet employees!
Good food
Best food around
Good portions
Amazing sub sandwiches
1 word after 1 visit, yum
The subs are too small
Very good subs
Best subs in town.
Great lunch
Great subs and service
Subs are always great.
I like the brisket sub
My favorie sub shop!
Yummy!
Quick hot meals
Brisket
Really good subs
Excellent brisket!!
Puts Subway to shame
Love the sub selection
Love the subs!
Excellent food
Best subs around
Amazing
Ok
Wonderful food
Smokehouse is amazing!
Baller
Amazing Subs!!!
Delicious
Always a go to spot
Great
Awesome subs.
Yummy subs!
Subs are great!
Never disappoints.
Always great
Good
Awesome food
Expensive
Great subs
As you might expect.
A great sub
I loved it
Excellent sub.
Love Firehouse!
Fricken Delicious
Melted in my mouth!
Love love love!
Good place
Good
Top notch subs. Quick service, and a good cause. Hard to beat.
Service was good and food was great. Not much of an atmosphere here.
The best in flavor for subs