Reviews of Nucar Chevrolet New Castle. (Car Dealer) in Wilmington (Delaware).

Nucar Chevrolet New Castle

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319 Comments

Car dealer

Chevrolet dealer

174 N Dupont Hwy, New Castle, DE 19720, United States

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Information of Nucar Chevrolet New Castle, Car dealer in Wilmington (Delaware)

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Reviews of Nucar Chevrolet New Castle

Raymond Miller

My sales professional Larry Campbell went above and beyond. Larry provided top notch service and as long as he is selling cars I would never buy from anyone else. Larry is always just a text or call away and is very knowledgeable. He answers all questions and doesn’t pressure you. He makes sure you are getting what you want so that you’re happy with your purchase. I will continue to recommend him to all of my friends, family and coworkers!

Julie Davis

Was a very good experience! Salesman Kyle was great and got along very well with financing manager which made this a very easy purchase. The head manager also came outside to talk to me and my wife and make sure we were happy and everything went as well as it could. Very nice people and I’d recommend Nucar to anyone!!! Thanks you very

Erin Bradigan

I bought tires. However I was only offered 1 brand...when I asked for comparison on other tires I got attitude. I've been to Newark Porter for oil changes & it was always a wonderful experience in that they explain everything, actually look for discounts available, & keep you posted via texts while your car is serviced. The New Castle office did not provide that service & could really learn from the Newark Porter.

Grey Petruccelli

Service writer was polite and accommodating to my schedule. Vehicle was completed in the time frame discussed. Jeremy Burkland did an amazing job explaining the service. I had a few concerns that he was great to communicate possible causes. Also what to look for as to better explain if a problem persisted. Well done team!

Kevin H.

With the help of Larry Campbell, my experience in the purchase of my new vehicle was great. His handling of my questions and concerns were professional and to the point. Overall, I would recommend friends and family to come to Nucar for their next reliable vehicle(s). Kevin H.

Porsha Lopez

The service is okay. My car has been towed there two times and neither time do I receive a call from the dealership letting me know my car has arrived. Both times my vehicle sat until I called to make sure it arrived and was told, the vehicle was received, but no one knew why it was there or what the problem was. For no one in the service department to take the initiative to get the vin, look up my information and give me a call is disappointing. Both times my vehicle ended up being in the dealership over a long holiday weekend. The last tow I was told my vehicle needed a part and it would take a week to get the part and the dealership has not had loaners for a year and the rental company that the dealership uses charges more than the GM covered $38/day, left me feeling as though there was no regard to the fact I would be without a vehicle (when I paid for a brand new vehicle) for a week was another slap in the face. I don’t understand how the dealership (and GM) think this is acceptable to have customers paying thousands of dollars for brand new vehicles and not offer courtesy transportation or a solution when there are issues. This has truly been the worst experience enough so that I hope to never purchase a GM vehicle again. My service advisor is great, but dealing with the other staff is never a pleasant experience. My car was towed in again today 9/19/2022. No call that the vehicle has arrived. I called the dealership to let them know my vehicle had stopped working again. I have not even had it back for two weeks for which this survey was generated. I know I don't have an expensive Tahoe or Suburban but paying for a brand new car and not being able to drive due to continuous repairs is unacceptable. It's hard to believe that Nucar is telling these customers that there is nothing to do and not offering any kind of replacement.

Jess Nichole Dize

Eddie was our sales guy and did amazing job with showing us what we were looking for and his knowledge of the vehicles we test drove as well. The finance team was great as well in helping us secure a payment we were comfortable with and just made that part of the process that much easier. This is my second purchase from them and this time was by far the easiest.

Omar Washington

From the salesman Kyle to the manager Brian. And everyone in-between. The most friendliness and helpful staff. With any questions or concerns I've had was answered by anyone at Nucar. During the search process we stop at other dealerships such as Diver chevy in Wilmington. The customer service between the two dealerships was like night and day. If anyone is in the market for their next vehicle. I highly recommend Nucar Chevy.

Edmond Hopkins

NuCar did a great job repairing the scratches on my car. The staff was friendly and never made me feel like a pest when i called in to check the status of my repair. The only takeaway I give them for improvement is with the detailing portion. I’m one of those folks super sensitive about swirl marks. I noticed superficial marks from either a dirty microfiber cloth or some other abrasive rag and a few dirt stains on my drivers seat (light tan) other than that, excellent job.

Tyron Carter

Kyle was my salesperson. He kept me informed throughout the process when my vehicle would have arrive. Kyle didn’t try to push me into buying a vehicle like salesman at other dealers. Nucar didn’t overprice there vehicles because of little inventory. Other dealers had mark up prices on all vehicles. So I will definitely buy from nucar again.

Anna Norcia

The Staff and Chris Castner were very professional and courteous. They made getting my vehicle quick and easy. They explained all the details and features of the vehicle which made it easy for us to drive home. I highly recommend Nucar in New Castle, DE, it's a friendly atmosphere. Thank you.

Jane Mills

My visit and dealings were seamless and not stressful. I have complete confidence in Chris Castner My salesman. I was comfortable as soon as I met him. And Angelo the finance manager was very helpful also. I wouldn’t go anywhere but Nucar.

Tom Flanagan

Chris Castner is my personal go-to at nucar. Extremely straight and narrow. Very personal and professional at the same time. He treats his time likes it’s your time and does everything you would hope an honest salesman would do. But, it doesn’t stop there. Every single employee I’ve dealt with at Nucar is a shining example of what other honest salespeople should be like. I went to Nucar as a Dodge guy, and I’ll never go back. I would recommend this place of business over any other car dealer.

Aileen Sabatini

Larry Campbell was so kind and patient with us. He was helpful and informative. There was no pushing to buy a certain car. It was definitely a great experience. I would definitely recommend him and Nucar.

Pedro Placencia

I was met by Anthony and he was very attentive and did well yo explain the procedures. He explained the parts were on order and would take a few days to come in. Thankfully the part came in early and I rea wives my car back the next day. Thank you to all that had a hand in fixing my car.

Chantelle Quinn-Rogers

My experience was nothing but amazing! I had some hiccups in the road only because I am a new DE resident coming from PA. After I was able to handle a few things with the DMV your employee Kyle got right to work along side Ed! Super fast process and would highly highly recommend! I am obsessed with my Malibu who i named LOVE!!

Joe Scomolla

Honestly, I have been to quite a few dealerships and buy far NuCar Chevrolet was the best experience I ever had. My sales person Kyle Luedke was in extremely helpful and polite to me and my family. Come to think of it everyone that I worked with at NuCar was awesome. For now on I will only deal with this dealership. Thanks again for a great experience.

James Cellini

Good services but 2 issues, first I had a coupon for a $40 oil change but because my car has 6 quarts of oil the service tech wanted to charge me an addition $40 for the 6th quart of oil....I had to ask for the service manager to solve the issue. Second, I got in my car after the service and the seat and the steering wheel were all moved and not returned to their original position, my car does not have seat memories so I am still trying to get the seat right....what a pain.

Yuri Santizo

Excellent costumer service and very friendly staff. On top of getting my car fixed, they clean my car and it looks very nice inside and out. I am very satisfied with them.

Kathleen Wilson

Malcolm Carter was very accommodating. I told him what I was looking for. The first car didn't quite meet that mark (it's the one that I had seen online and had requested to test drive.) Malcolm did not try to talk me into something that I didn't want; he was patient and he was tenacious in looking for and eventually finding something that was almost perfect (I wish it had slightly fewer miles and red isn't my favorite). But it had the safety features I was looking for, huge priority for me, and it was a newer vehicle. I appreciate Malcolm's help! He gives used car dealers a positive image in my book. I am usually very skeptical, but he won my trust.

Lee Bostwick

We have been a customer since 1997 and have never had a problem, always very helpful we always dealt with Frank Dye and now we have another favorite, Steven Zawada, very kind and sincere even finance was pleasant! Great job Nucar!!!

Kalimah White

Your customer service rep that answers phones and takes payments is repeatedly rude. I am looking for another service provider as happens too often. So disappointed as NuCar had great customer service since I bought my car there in 2017.

Richard Wyatt

We have bought our past 4 trucks from Larry. He always goes above and beyond. He makes a stressful time fun and stress free. Nucar is lucky to have him

Cecily Connell

I loved the no pressure environment. We were allowed to talk & view all our interests. Both Toms went above and beyond for us when it came to service. Thanks to the whole team!

Patti Welsh

This is the 2nd time I have had my Silverado serviced at your location and the 2nd time I have left the facility an my air stem valve caps are missing from my tires! I am trying to understand why every time I get my truck serviced you take off the air stem valve caps and do not replace them?

Carol Ritter

I just had back surgery and I had my grandson bring the car in, he said when he got there the bay doors were closed and he sat outside, waiting for them to open, when he finally got in they told him he was late and would have to reschedule, he said I wasn't late, couldn't get in the bay. My appointment was for 11 AM, he finally got home close to 1 PM. Not good customer service.

Dennis Layton

The dealership treated me more respect Jacob the sales person great guy make sure I'm stood everything into all the questions that I asked him

Tonya

I got a new car on friday Feb 3rd. Got home that evening and noticed a scratch on the driver's side mirror. I looked over the vehicle, but it was god-awful cold and windy must of overlooked that scratch, but did notice a small scratch that they buffed out before I left. Got home that evening and noticed a scratch on the driverside mirror notified the dealership and was told to bring it up so they could look at it. Part is order and will soon be fixed.

Ralph Liberatore

Larry Campbell is extremely professional, knowledgeable and puts his work above all. I really can’t say enough . But I will say it was the smoothest purchase I ever made.

Jeanne Burge

Our salesman, Larry Campbell was very informative and stayed in touch with us every step of the way in ordering our new truck!

Mike Hall

Harts Brown was fantastic with helping me with this purchase! He helped me through the process while I was disabled at home from an accident.

Helpful Hands

We would like to express our appreciation for the quality of customer service we received yesterday 9/6/22, from Victoria Turner, Service Advisor and Alyssa Vass, Cashier. Victoria throughly and discreetly reviewed the services performed on our vehicle (while doing so with a smile on her face and a pleasant disposition. Also Alyssa was helpful assisting us on the company's website as we retrieved the needed information to complete our final translation. She was also pleasant helping to make our experience with Nucar a pleasant one. Sincerely, Melissa and Kennedy Jones

bugglogg

Robert Lund and his team was awesome!!! I came in because I heard a rubbing sound coming from my front wheels when I turn. They did a safety inspection and resolved the issues very quickly. Now I back on the road with confidence thanks to Robert Lund and his team.

Brian Dennis

Randy was amazing. He helped me get the right deal for me and my budget and responded in a timely manner for all my issues. He has sold other cars to family members and we will continue to come back!

Courtney Muellenberg

Dealer was up front about the inventory aspect of purchasing a car. Dealer explained about the first come first serve on vechiles they receive. Dealer charged MSRP. Was very clean and all team members took COVID procautions. Have interacted with this dealer in the past and some of the same team-managment people were the same. Over all an excellent experience given the current market conditions.

JP M

This was my first time leasing a vehicle on my own & Jake Madden made the experience great. He listened to my needs, respected my budget, and gave me straight forward answers when I needed them. The process was very smooth, thank you to Jake.

Fred Pier

Service was great from Robert Lund (Service Advisor) !! Disappointed that NuCar is not taking care of Chevy truck owners who com in with the battery cable malfunction and repair this for free. It is already a burden for owners to drop of their work vehicles and still have to pay for a manufacture problem !

Candy Peco

Friendly service, did a great job with repairs, and even washed and cleaned my car afterwards!

Linda Oliver

My , salesman was Awesome! Everyone in your dealer ship was excellent, Mr. Brown was so good, he is and Awesome salesman, thank you so much

Shawnte Lugo

The team was quick to get my car in and out of the dealership. Vinny was great in getting my vehicle taken care of due do time sensitive commitments on my side. I've yet to have a negative experience. A really great team at this location. Keep up the great work!

Sidney Staton

This time here the associate declared i needed new tire sensors after my tire rotation in which they didn’t do properly anyway. I connected all when i got home also my last time here i had some other work done along with a oil change and they never did my oil change. My car twice warned i needs oil and when i checked it was dirty as hell and i needed to add 2 quarts it was that low.

Malachi Allen

It was a nice experience. Customer service was excellent. I needed an AC compressor after the AC charge didn’t work. The quoted price was high and I was able to get it replaced for a fraction of the price because I was able to get the part for half the price and labor for a quarter.

brad engram

I had an oil change. Also had am estimate ran. It was expedient and Brian Ferrell and Tony Catalona were of great assistance.

Brandon Gacutan

Everything has been amazing since I started bringing my previous truck in for Service work, and when it came time to get into a new vehicle I immediately wanted to work with Nucar, and I am glad I did! Thank you for everything!

John DEL PERCIO

We enjoyed the time. Also the patience your staff showed us and the help with finance on getting a loan

Elizabeth Fleury

We had ordered the car through the online process. They were quick to get back to us and explain everything. The car arrived quickly and when we showed up to the dealership, they were very knowledgeable. They answered all our questions and explained everything in great detail. We are extremely happy with our new car.

Leon Jones

Almost 3 hrs. for 2 recall repairs. Where it appears that only a small piece of plastic way placed in the center of the head lite lens. That's the only thing I could see, except for the long wait.

Holly Keeley

First had an appointment to get the estimate done, Everyone was very nice and helpful. Once they submitted paper work to my insurance to approved. Once approved had a scheduled appointment to drop off my truck. (2017 Chevy Colorado). They gave me an estimated timeline and was completed on time. My truck was in good hands. Nucar has done work on my truck before. What an amazing crew they have. My truck was returned to me in the same condition as the day I drove it off the lot brand new. Thank you for everyone that had a hand in repairing my truck. Love, Love it.

Mark Curlett

I was looking at getting the truck I purchased but no one had it. I had spoken to Karen the day prior to the purchase asking if she had any on the lot she said no. The next day she had called me and left a message stating that a deal had fell through and the exact truck I was looking for was now available. However I put a security deposit down on another truck wasn't sure if I should back out or get back in contact with Nucar. My wife came home from work I told her about the message, I called back and spoke to Jacob Madden talk to him for a few minutes then made the decision to go through with the purchase. When we arrived to Nucar I was met by Jacob we sat down and began the process not soon after that Karen approached us I was glad that we were able to come and make the purchase. This is a very good dealership and they care about their customers so glad I made the decision to go through Nucar it was an excellent experience.

Zach Mullins

No adm at this dealership but they did have a 1k non refundable deposit. The non refundable part is kind of garbage, nor do I think it would stick in court. Everything went smooth when I went to buy my truck though, no issues, prompt service, clean, paperwork was all ready for me. I asked that they didn't detail the truck or unwrap it and they complied. Overall I rate this dealership an 8/10, it would be a 10/10 if they were just accepting deposits, but a non refundable deposit is unreasonable and unethical.

Patty Prang

Larry Campbell was my salesman and he was outstanding! I’ve dealt with Larry for my car purchases the past 19 years. He is ALWAYS very helpful and accommodating! This most recent purchase was obviously a different type of car buying experience with not having many new cars on the lot due to what’s been happening in the industry. Larry made this experience soooo easy. I was able to pick what I wanted and reserve a vehicle. Although there were a few roadblocks along the way with what was available through GM, Larry was always in communication as to what was happening and what the ETA was on my vehicle! I never had to worry. I knew, AS USUAL, that Larry was handling it. He makes his customers feel that they matter and that makes a huge difference in the car buying experience! I know that Larry is very busy, due to the incredible way he handles his customers and their deals, but he always makes you feel like you are his main priority and that YOU MATTER! I can’t express my gratitude enough for Larry and how he made this deal come through on the MOST AMAZING Chevrolet Traverse EVER! I love my new car and will refer everyone I know to Larry and Nucar Chevrolet! Thank you for a great experience!

Robert Tramell

People were friendly,accommodating, and even gave me a bottle of water when I realized mine was in my car and already gone for service ! Very nice !

Mr. Vallejo

Robby the sales person that I dealt with was very knowledgeable and accommodating to our need for the right vehicle for our family. Also the team as a whole Brian ,Angelo ect. Was Awesome. Best car shopping experience me and my wife has had in years. We are considering buying another one. Thanks to the team at nucar.

Liz McDaniel

This dealership went above and beyond. Every other dealership is using inflation to their advantage and charging $3-$5K over MSRP. I gladly recommended several people over to the dealership already, one who also purchased. Thank you for helping people still achieve their goals to purchase cars without making them break the bank.

Chad Bell

With Great customer service and knowledge Mr.Randy McLeod was the only salesman in 5 Chevy dealerships to offer the option to order my Vehicle. He was gentleman towards my family and very consistent also with the Backing of Mr. Angelo’s patients and communication everything was a Success. I’m Jubilant And Greatfull

Corby Deese

Everyone one was so helpful from the sales manager, sales rep to their financial guy to make my purchase a pleasant experience. Thank you!

Jared Schierbaum

Had my Mom and Wife purchase a Sonic. We dealt with Ian & Aaron both times and we couldn't be happier with how we were treated and with the vehicles which were purchased. The gentlemen at the front desk made sure we were taken care of and did a fantastic job of making sure the process was running smooth.

Kenneth Raia

It was a great experience. I was greeted by our sales representative who was friendly and very knowledgeable . We had all our questions answered and I never felt pressured. All in all a great experience and I would definitely go back again should I look to buy a car.

Mary Ottinger

I was immediately waited on when I walked in. Got exactly what I was looking for. When the car came in everything moved quickly and I was driving my Chevy Trax home. Can’t ask for better than that.

Holly Reed

Larry Campbell is the best salesperson ever. We ordered the new vehicle and it took 9 months to come in but Larry keep us updated the whole time. 10 out of 10 customer service.

Walt Jones

It was a pleasure working with Jay and everyone involved. Very professional and experienced team.

Christopher Castner

My salesman Chris was the best! His assistant Larry did a great job handling the paperwork and the Finance department was super fast and efficient. The Sales Manager Karen was phenomenal she deserves a raise and a bottle of wine! Overall great experience and would highly recommend to go see Chris at Nucar!

Vicki Novack

I appreciate the large waiting room that offers free WiFi so I can work on my laptop while I wait for my car to be serviced. I was also pleasantly surprised that after my oil change was completed, they ran my car through the car wash! Very friendly staff as well. I would definitely recommend Nucar Chevy's service department.

Emory Uplinger

Steve was great to work with and kept us updated as our car was being built and shipped.

Lavonya Harmon

I did my best to explain the problem. The intake dude listened intently to my story and then laughed!!! But even though he laughed he understood what I was trying to say and explained that it was more than likely the tires and not the brakes. He was correct and even though it cost me quite a bit of money… I felt confident in the work done and would gladly return for future issues and maintenance!

demar gray

I had new tires installed and within 30 minutes noticed one of the tires had lower pressure than the others. By the next morning, the tire was almost flat. I called and left a voicemail on both the rep and service manager's line. Neither returned my call. I eventually solved my own problem by using fix a flat on a brand new tire.

Donna Black

Everyone was super friendly and helpful. They made the whole process so easy

Meredith Orme

I was looking to buy my first car and knew exactly what I wanted, but had no idea how the process worked. After being pushed around by a couple of other dealers (and realizing just how short on inventory everyone was!), we realized they had what I wanted at NuCar… an hour away from home. They spoke to my Dad and I on the phone and were very clear and honest about pricing and what they could do for us. When we got there, Kyle came to help us immediately and was so helpful and kind! I was so impressed. It also helps our dog was allowed in and treated like royalty. Not only that, but Kyle was patient and helpful with all of the many questions I’ve had in the two months since I bought the car. He explained everything clearly and made sure I felt good about buying a car out of state. I would easily drive the hour to come here again… and I live across the street from an auto park with a Chevy dealership. Thank you!

kaitlyn swanson

The staff was wonderful! I was greeted with smiles & everyone was very friendly. The staff made the car buying process very smooth.

Chad Stevens

Very thoughtful and dedicated team. Willing to stay late so that I could make the long trip down and purchase the vehicle I wanted. Highly reccomend chuck and Tony!

C Hill

Super happy with my experience at Nucar! Randy was insanely helpful as I installed my two giant rear facing car seats in a bunch of cars with my baby and toddler tagging along! I found the dealership off of truecar, and I'm so glad I did! They didn't mark up the MSRP, and the whole team helped me get my new trailblazer (which I love) that same day. Side note- Trailblazer is an amazing car for tall parents with multiple rear facing car seats! My husband and I are both over 6' with 2 rear facing car seats, and we fit better in this car than in our old X5 by far! Also great for folks with low back pain since you can sit very upright, almost like you're in an office chair- yay for ergonomics!

nathan shea

Everyone there was extremely friendly and nice. They all seem like people who cared about the customer and wanted to ensure they were happy with their experience. Larry was a great salesman! He didn’t pressure me at all and he was a very personable guy, which goes very far. I would say this was one of my best experiences at a dealership ever.

Dan Scribner

Absolutely amazing experience compared to some other Chevy dealers I'd been to in the area. The price online was the price in person, the employees were friendly and efficient across the board, and it was made into an enjoyable experience.

Alicia Hettel

Informative, consistent, friendly, personable, made a vehicle buying experience worth it. I highly recommend Chris C. as a car sales man he did a fantastic job!! GM did an awful job with transportation and location of my Chevy 2500HD vehicle. It reflects poorly on the dealership even though it is not their fault and is soley GMs. After 2+ years into the pandemic with the chip shortage there needs to be a better tracking system not only for the customers, but for the dealerships as well.

Mike Linkous

This is the 4th vehicle I have bought from Larry Campbell. Larry always takes care of my family and I. Appreciate his hard work and friendship over the years.

Da HTown Hustla

Went here today to get 2 keyfobs. The person at the service area, his name was Chris, was super helpful. Instead of me having to get 2 keyfobs, keys cut and programmed, he was able to get me 2 key fobs, took my current cut keys out of the old fobs and put them in the new fobs and quickly programmed both of them. One of my key fobs was damaged from Armen Chevy and the manager actually laughed at me. I was so upset that i will never set foot there again. Nucar Chevy is where I will be doing my business for my car for now on. THANKS CHRIS!!!

Jason R.

Buying a vehicle is extremely difficult and exhausting due to the current world climate. After multiple visits to other dealerships, I approached NuCar Chevrolet. The staff was extremely courteous and willing to help me find my truck. During my 5 month delay, the sales team was excellent at keeping me informed of progress, and even helped me get a different truck when my original was compromised. I am very pleased with my decision to go with NuCar and will recommend them to others looking for their next vehicle.

ivy moore

My experience was very good. I need my transmission replaced, thought I would be without my car for a few weeks but it was done in a few days. Vincent was very helpful with getting it fixed in a timely manner

Raymond Svitak

Very smooth process. Pre-purchase questions via email I sent were promptly answered and followed up with a phone call. When I viewed the pics of the vehicle online I had some questions about the exterior of the vehicle due to some shadows etc. that raised concerns. I was provided a new set of pics via email with an additional follow-up call. Once I decided on the vehicle the entire process was completed quickly and to my satisfaction. Vehicle was cleaned before I took ownership. I was provided a thorough explanation of the features etc. Great team, I will be back.

Jerome J Kryspin Jr

Larry Campbell provided the best sales/purchase experience by far. His patience, clear communication and time flexibility cannot be matched. Would absolutely recommend working with Larry to anyone.

Immanuel Odongkara

Great people from the start to end of the sale. Salesman Edwin, Sales Manager Chris and Finance Manager Sam thank you very much.

Chris Steele

Larry was very easy to work with and was fast and efficient getting us the car we wanted

Penny Carlini

Wonderful experience! All staff was friendly and attenative. We worked with Larry , he is experienced and made us feel at home working with him. We left with our new truck and couldn't be happier. We would highly recommend Nucar Chevy and Larry Campbell!

Mike Pickeral

Larry Campbell did an excellent job from cradle to grave on the build and sale of my new 2022 Chevrolet Silverado 2500 HD High Country. In a time when supply chain issues continue and delivery deadlines come and go due to things out of our control, Larry maintained an elevated level of communication and customer support to keep me upraised of my truck. I would recommend Larry and his NuCar team to anyone looking to purchase a new vehicle!

clemn99

My sales rep, Steve Zawada, was top notch. He told me he recently started this position, he was very accommodating and was a total pro. Karen, the sales manager, was phenomenal. Buying/leasing a new car in this market and stressful times is not easy, Nucar did everything they could to make it seamless. I went to many other dealerships during my search and did not get this vibe.

Mrs. JR Smith

Everything was done good with my car. No problems or issues. But I would recommend that a price discount be given to individuals who purchases a car from the dealership to prevent going somewhere else who has a cheaper price for the same service, or going to another Chevy location who has the same service for a cheaper price. This time I used a coupon and actually paid $20 more than my last oil change.

Robert Passarelli

Efficient process for handling service/maintenance. Thorough at all levels. Communications between the service advisor, James Massie and me were excellent via texts and phone calls. Status of work performed was communicated very well. All was handled efficiently and timely. I have been a performance parts customer for many years but this was my first experience with vehicle service/maintenance. Your Service and Parts Departments are excellent and compliment each other very well!

DALE FAULLS

All the service advisors very professional, went over and above to make sure my experience was good.

Liz Toney

Chris was amazing! He helped us find the right vehicle for our family, in the perfect color, and all of the packages we wanted. He was very responsive to our texts and emails, and he made sure the process went smoothly. In addition, he kept us updated on the status of our vehicle delivery, so we knew when to anticipate its arrival. I love my new SUV! This was truly the best car buying experience I have had ever.

Ben H

It all happened so quick I was left wondering if the maintenance was even done....A little sarcasm there but I scheduled online, showed up when I was supposed to, and the service took exactly the amount of time I am usually promised at other shops but nucar actually finished.

Pike Creek Dental

very good communication regarding what stage my vehicle was in for repair and estimated pick up date

Kelly Arentzen

My experience was excellent! I knew exactly what I wanted when I arrived. Larry Campbell knew what I was up against, but him and financing did an awesome job! It was quick and painless. I am SO happy with my new 2021 Traverse! Great job everyone! Keep up the great work!

Jamie Malench

This was the best car buying experience we ever had. Everyone was very professional but down to earth. We never felt pressured or frustrated by "car dealer gimmicks". Unfortunately we got there later in the afternoon and they were extremely busy so we were there longer than usual. However everyone was very apologetic and attentive to us. Ultimately my husband is extremely happy that he FINALLY found the truck that he had been searching for!! Yay!!

LaToya Rodriguez

The salesmen were great, the only issue I had was the limited colors in the on-site inventory. Was not able to get the color vehicle I wanted because of the lack of response from other Chevy dealers who had what I wanted, but the experience and communication from Nucar Chevy was phenomenal. Huge kudos to Rob Wolfe, Wayne Finch, and Tony (manager, didn’t get his last name). Great customer service, looking forward to our next lease!

Toni Fuller

I had a wonderful experience. My salesman, Larry was great. He was prepared and ready for me when I got there with 2 vehicles for me to see which was my preference so I could test drive. He was friendly, and did everything possible to get me a great deal. Afterwards, he took the time to run through all of the safety and convenience features of my vehicle so that I knew how to work them.

Gerald Rozanski

Communication was horrible. I called yesterday to check on the status of the car. I called, got the receptionist, when transferred to Service the line disconnected. When I called back again, Renee again transferred me to Service, someone picked up I could hear people talking in the background, then the line disconnected. I called back a third time, told Renee what was going on, she transferred me again, a person answered after 20 rings or so, then i was on hold for 9 minutes before i actually spoke to someone. Is that good customer service??

Ed Hiles

Nuclear Chevy was very fast and reliable with servicing our Traverse. The staff there was friendly, knowledgeable and made it all so easy. Great place. ⭐⭐⭐⭐⭐

Sean Lawrence

Wayne, Brian and Damon were great and made made my car leasing experience easy and pleasant. The staff are very knowledgeable and friendly. I will recommend to any of my friends and family in the market for a new vehicle.

Ryan Stewart

I had the pleasure of working with Randy McLeod! He made my car shopping experience fun! I hate car shopping., it always takes soo long., but he definitely made the time go by smoothly! My wife & I are NuCar dealership users for life!!

Jennifer Leinhauser

We thought Randy did a great job during our purchasing experience. He always kept us in the loop while we waited for our new car to arrive at Nucar Chevrolet. He also followed up with us after our purchase to answer any more questions we may have had.

Ric Smith

I have a 2018 Silverado which I needed a new KEY, NOT A KEY FOB. My truck has an actual real key that goes into the ignition to start the truck. When I made that appointment I was told that they needed to have the truck to gather some information due to the fact that the keys were laser cut. Two hours after my appointment I'm leaving with a new remote start fob. NOT WHAT I WANTED. Seems like no one communicates to each other there! Even the service tech was trying to convince me that the key was inside the fob, again I explained to him that there NO KEY FOB but a separate key and remote start fob! After looking at my keys all he said was oh! So with my replacement insurance I have been forced to use my one remote start already this year, I purchased the truck in DEC 21!

Donna Hall

Great experience yesterday!!!! Ryan,Ken and Tom made it possible for me to surprise my Hubby with a New Truck!! They made the process so easy and fun. They were curtious, friendly, and very professional. I haven't seen Great customer service like that in a very long time. I recommend this dealership to everyone everyone

Nick Ratel

The service manager or supervisor was great. Just the dealership being short staffed was what made this experience not so great. They only had 2 of 4 people working and it took 2 hours for an oil change and a tire rotation that would normally like no more then 20 minutes. That's very ridiculous.

Kelly Marie Duffy

Chuck Maynard did a great job talking with me and assigning me to Aaron Cavender. The two worked together to make my buying experience easy, made sure all of my questions were answered, and found the perfect car for me and my daughters. Aaron answered all of my questions and was easy to reach. He made the purchase process effortless for me. I may not purchase a vehicle from anywhere else based on my most recent experience! Everyone I encountered throughout the process was also very welcoming and couldn’t have been nicer!

Kenji Wilson

Everything went well no issues. Have been a customer for 15 plus years.

Meggan Roberts

This was the first time I had bought from Nucar and it was honestly the smoothest car buying experience I have ever had. I’m so thankful for Larry Campbell and his excellent customer service and attention to details. He listened to me and what I wanted and needed. Sam in finance took such good care of me and talked me through everything and put my mind at ease thank you guys so much you have a customer for life !!

Dan Stanitski

It's nothing short of a first class experience when working with Nucar when purchasing vehicles. Over the last 9 years i've purchased 3 vehicles from Dan Stanitski at Nucar and every single one of them I couldn't have been happier. A 2007 Chevrolet Avalanche, a 2020 Chevrolet Silverado RST Double Cab and my most prized possession yet 2022 Refreshed Silverado Crew Cab RST Z71. All of these vehicles have been hand delivered to me out of state because I refuse to work with another dealer even when Nucar is over 1000 miles away from where I live. To everyone that worked their magic behind the scenes to help me get the deal of a lifetime on my new Silverado I don't think I can thank you enough as it well exceeded my expectations.

Vanessa Stephens

Well first they called me with a special and I actually need a oil change. Then it was excellent service from the time I pulled up, they greeted me at my car and I gave them the keys and that was it. Also, they have a very nice waiting area.

Sam Aaron

Tech did not clean the center console. The running boards were wiped maybe once. The manager took it back to clean it and it took another 30 minutes. No consideration to my time. Obviously not willing to go above and beyond. I expect more from a Dealership.

Chris Anthony

I was in for a service and I was talking with Larry Campbell about how I really want a TrailBoss. As always Larry was professional and showed me around the lot. As we looked around I found the truck that i really wanted and I knew I had to get it, which I did. From start to finish the Nucar employees are honestly down to earth and professional which makes you feel more comfortable and helps the process go as smooth as it did and has in the past.

Jessica McCosker

The team there definitely worked hard to make sure I brough home my dream truck. I am very grateful! From ordering to when she finally arrived. The process was very smooth.

Bray Jack

My team was Karen, Chris and Sam. I love them 😍 That was the second experience with any dealership and after the first experience I swore to never deal with dealerships ever again. This experience was totally different. I felt looked after. I felt cared for and safe. I didn’t feel pressured. Sam was thorough with all paperwork. He reiterated things until i understood. He was aware of my goals and he helped me make the best decisions as far as coverage. I appreciate Karen for listening to me cry over the phone because I didn’t know what to do; I was overwhelmed. Her input ultimately helped me make the best decision. Chris was so so proud to be apart of NuCar Chevrolet and I see why! You guys were really awesome to me and it means way more to me than you guys will ever know ! ❤️❤️❤️

Drone Upp

Everyone is always courteous and polite. However, I do wish they would have diagnosed my knocking issue (suspension knuckles) the first time I brought the car in and complained about it. They said they could not find anything wrong with it. Now we are looking at $1000 to repair it!

RYAN FISHER

Everything was good. It doesnt look like their text message update system works for updates.

Leonard Potter

Took my son over to Nucar he had purchased a car back in August really wasn't sure what was wrong with the car but the service people there were very professional they did a diagnostic and found out he needed a new battery. Very satisfied with the professionalism and service that they rendered

jarocktube

I have been purchasing new cars for the last 22 years. My experience at Nucar Chevrolet was devoid of any unpleasantness. My sales person, Steve Z. was knowledgeable, friendly and provided a seamless experience from beginning to end. I will be returning to this dealership when the time comes for another new vehicle.

Lauren Botti

The parts that were installed on my car are great. The staff and service employees made my whole experience from start to finish seamless. I had a few questions after my parts were installed that were followed up on promptly by a service manager.

Louise Cangelosi

Chris was extremely professional and personable. He explained all our options for purchasing the car and did look for dealers with a premium package but it wasn't a viable option. He even took me for a test drive in a Mazda that was comparable to a Malibu with a premium package. He went over everything inside the car and set up bluetooth for both our phones. He has since called several times to check in. The financial part of the transaction went smoothly. I can't remember his name (Tony?) was also professional and personable and explained all our financing and extended warranty options.

Evan Santini

Tony, Wayne and Sam were all amazing to deal with. The responsiveness and attention to detail was the best I have experienced when buying a new car. The guys made the process easy and stress free and I definitely will be a repeat customer. Will also be referring Nucar to friends, family and co-workers.

Melissa Foglia

Everyone was great to deal with. From Wayne our salesman, Brian and Karen the managers and Tony in finance. We had previously been dealing with another dealership and they did not seem to want to deal with us. It was such a difference once we went to Nucar. We had originally just stopped in close to closing time just to see what they had available and they were more then accommodating with showing us what they had. Unfortunately at the time they did not have what we were looking for, but Wayne took down the information on what we were looking for and just a week later notified us that that a Tahoe had just came in and was exactly what we were looking for. We stopped at the dealership the next morning and got the ball rolling on everything. They made the sale so easy and simple to complete.

Brenda Lore-Randazzo

Randy M was a pleasure to work with and was so thorough in his description of how the leasing process would be. He was fun to chat with and made the process very easy. Brian F. was great to work with as well and was very friendly. He greeted us every time we came in and came to checked on us often as we worked with Randy. We had the opportunity of meeting the GM which was great because we were able to express our appreciation of the service we received that day. Many thanks to all.

Jessica Atkins

Had a wonderfully pleasant experience. No stress at all, No rushing. With the experienced Salesman Rob Wolfe & Finance Manager Sam Odongkara; they made a wonderful team. They were very patient with me and helped explain what I was able to afford and drive away with. The wide variety of cars New or Used @ affordable decent prices, I doubt you will leave disappointed. Give them a call or check em out on site or web. I would definitely recommend them for your next car purchase!! 🚙

allison evans

Chris and Dave are phenomenal! With everything going on they made the process smooth and quick. Chris went out of his way to make sure I am happy in my new Blazer, answered all of my questions and went above and beyond. Dave made the final paperwork process seamless and made sure he explained everything to me. These two are so personable and made me feel so comfortable. I also want to make sure I mention Karen. She came over and made sure she went out of her way to thank us for choosing Nucar. Not only that, I had a little mix up with my previous loan holder and she made accommodations to help me stay in my new car until they sorted it out. l will definitely be back for my next car and I will recommend them to everyone! Thank you again!

LOU HARRELL

I came to Nucar to get an oil change on a Saturday afternoon. I thought it would be a shot in the dark being that I didn’t have an appointment. I initially came to the dealership to pick up some parts for a Chevrolet bus that I own so I figured why not try to get an oil change for my 19 Corvette while I was there. My service advisor informed me that they usually don’t take Corvettes without appointments because the Corvette service technicians were limited to appointments. Nevertheless the service technician found an available slot to fit me in. I told the service technician that I was grateful for good customer service.

Jim Massie

The service was done quickly and the service advisor was friendly and professional. The technician left oily hand prints on hood and door handles and also forgot to put wheel locks key back in my vehicle. I had to go back in and ask for that key

Kerri Tominovich

We have never felt so comfortable at a dealership as we did at Nucar. Everything was easy and stress free. Our salesman, Steve, was honest and upfront from the beginning which is why we chose to purchase from here.

Sky Paige

With the hard times and slim pickings these days, they did a great job and had a few to choose from. Our Rep was very knowledgeable and helpful. Very nice people.

Thomas Scandle

The whole team was awesome, Rob took great care of me explained everything any questions I had he had an answer or found someone who did Tony made the financing process seamless threw me off with the shopping cart in his desk very knowledgeable Karen also helped make the time pass quickly coming over talking making sure we were comfortable Whole team there very knowledgeable very polite and never made you feel pressured that you “had to buy a car today” Thank you again to the whole Nucar team looking forward to doing business again!

Winona Cook

Everyone was very nice from the moment we walked up to the door and even after we took the car off the lot. Jake and Tony were every helpful and professional.

David Melvin

Always a great experience, this is my 4th vehicle purchase from here over the years. all the staff always makes it a painless and seamless process. I’d recommend any type of service through nucar. Wouldn’t go anywhere else.

Sielove1105

My service tech Jimmy was great. He exceeded all of my expectations with this service. He even got my car fixed sooner than we both expected. He is very personable, we even had a few laughs.

John Robertson

Robert Wolfe was great to work with. Hope to work with him again in the future.

Patricia Armbruster

They determined that I need a repair of my heating unit. i need to schedule another appointment,

K S

Many thanks to Nucar Chevy for making this car buying experience very satisfying and enjoyable. I do not buy new cars very often, and I can honestly say that my experience at Nucar was the best interaction with a dealership that I have ever had. The sales professionals that worked with me were very friendly, knowledgeable, and most of all not pushy or forceful. Once I decided on the model that I was interested in the dealership worked hard to locate one for me. (The model that I wanted was rare and several sales people and sales managers worked for a week to finally find the model that I was looking for.) Everyone treated me well and were very friendly and helpful. I got the sense that they truly were interested in seeing me get the car that I wanted, not just sell me a model that they had or could easily locate. When it was time to sign the papers and see the business manager I was again pleasantly surprised. The business manager was pleasant, friendly, and did not try to push any additional products on me. He did explain about various warranties and protection packages, but at no time did he try to aggressively sell them to me. I said that I was not interested and that was that. Simple and professional. This was my first new car purchase where I left the dealer smiling and happy, not feeling like I had been taken advantage of or cheated. Thanks again to everyone involved at Nucar Chevy for their hard work and for making the car buying process enjoyable and stress free. I can highly recommend them.

Brandi Lettich

I had the best experience buying my new car.my sales man Larry Campbell was the best.I never had to worry about anything. He went above and beyond keeping me updated and I am completely happy with my service and my new car.thank you

Carolyn Dozier

Harts was very Friendly and helpful and did an excellent job. He helped me find the perfect vehicle. I felt safe, everyone had on masks and I saw them wiping down chairs after customers left. Karen was very nice as well and the finance manager. It was a really great experience

Charvey Drummond

What can I can? Randy is the man!!!! Very personable, professional and down right business savvy. He had me ready to go home in a new 2021 SUV and guess what I did! He worked for me not against me. 75% of the process was done online which cut my time down to a good 3hrs in person. It would have been less had I not been picky but Randy ensured I got what I wanted. I would suggest if you are a military member bring your verification with you (which is done through ID.ME) it will make things easier for them to identify as service member Overall phenomenal experience Even my finance guy had me in and out

David Holloman

They did a great job and I am very pleased

Rob Wheeler

This review is for the service department and especially Service Consultant Felicia Evangelist and the work of the service team. I have not purchased any vehicle from this dealership, but from the service I received, I probably will travel the 75+ miles to do so. A few weeks ago I was traveling from PA to Annapolis to visit relatives. Shortly after my trip began, I received a critical message on the dash of my 2007 Impala. I stopped at a dealer not far from the highway where I was. They were "booked" and couldn't help me. I called Nucar service, explained my delima, and though they were busy offered to assist. I drove about 15 miles, and was greeted with a smile. Felicia knew of my issue and understood how critical my situation was. Within about 3 hours, I was back on the road. The communication through the process was impressive, and the commitment to get me back on the road was awesome. The fact that their service dept is open until 4pm on a Saturday is great. I can't say enough good things about my experience.

Diane Roberts

We love Nucar!! We have been doing business with new car for over 25 years. Chuck Maynard is amazing! We lease our vehicles so we are back for new vehicles every three years. Chuck is very accommodating and always makes sure that we end up with exactly what we were looking for. We are leasing 2 vehicles. I think his name is David, but the gentleman that does the paperwork is great! We’ve sat in his chairs many many times. Very professional but also personable. Chuck had Harts Brown handle getting the vehicles ready to deliver and he went over vehicle functions with us. Harts did a great job! Nucar gets a perfect rating from us!! Thank you.

Patricia Booth

I have never had three people work so hard (Karen, Ed in Finance and Steve who assisted me when I arrived) to get me the Equinox that I wanted. The SUV was just what I wanted and more - the price and deal was great. I started with Nu Car many years ago when I bought my first SUV from Chevrolet after having a very bad buying experience at another dealership - they helped me then and they helped me now and I will stick with you in the future.

Abel Jose-Perez

Kyle demonstrated that he was very knowledgeable of every vehicle we looked at. He made the experience comfortable and easy. In my past experiences purchasing vehicles the salesman was very pushy and tried to make us purchase a vehicle that we were not interested in. Kyle was exceptional at making sure we got what we wanted and we are very happy with our new vehicle.

Candice Nicole

I had a fantastic experience at Nucar Connection! I worked closely with Dennis Dionisi, on top of just being a very genuine and nice person; he worked with me until I was 100% satisfied with my car purchase. Dennis was attentive, he always returned my calls promptly, and made me feel like he was working just for me. I purchased a new Chevy Sonic, I have owned the car for a few days now and I couldn't be happier. I felt that Dennis and the other staff at Nucar did everything they possibly could to get me the best deal possible on my car. I walked in with a number in my head just hoping I would come close, and I ended up walking out paying exactly what I wanted to. No other dealership offered me close to the deal I got at Nucar Connection. All of the staff at Nucar I encountered were extremely friendly and helpful. I swear every single employee in that place had a smile on their face and seemed to really enjoy what they were doing. Down the road when I am ready to buy another car I definitely plan on returning to Nucar Connection and I would recommend them to ANYONE who is in the market for a new car. I had been to at least 4 other dealerships prior to this one and none of them made me feel as comfortable and confidant as I felt at Nucar Connection. As soon as I walked in the door at Nucar, I felt welcome and I knew that this was the place I was going to buy my car. The staff alone at Nucar made me want to do business with them but on top of them the deal I got on my new car I really feel could not be matched anywhere else.

Daniel Kowalski

I scheduled both my vehicles to be serviced 1 day after the other. I arrived at 8 for my 830 appt and was told that there was no appointment scheduled. After showing the confirmation email and text from you they took my truck back. It took almost 2 hours to get done. Assuming thats because it wasn't on the schedule. It was originally scheduled 2 weeks earlier.

Jody Howell

Larry was wonderful to work with and extremely helpful. He answered all and any questions I had. I had asked about ordering floor mats for my car and he even helped me with that! I will definitely go to him for my next purchase.

Caroline Flynn

Anthony was awesome I was from out of state and he made the process very easy and took care of my car right away. I would highly recommend going to this dealership.

Mark Eggleston

Just wanted to give a shoutout to Vinnie Nesci in the service department. Vinnie helped us when my wife's car was hit from an attempted catalytic converter theft. Vinnie worked with us when our insurance company made an error and called us to not only tell me about it, but also to email me the receipt I needed. Thanks Vinnie! Regards, Mark

Grant Salstrom

Our salesperson Wayne was an absolute joy to deal with. His no pressure can do attitude and patience were refreshing and we will definitely buy another car from him in the future. Great finance and closing experience as well. Keep it up NuCar!!

Joshua Todd

Kyle is one of the sharpest young men and most informative salespeople I have ever had the pleasure of doing business with. His service continues after the sale always being quick to answer any questions I may have; even with aftermarket items. Both Tony’s (in management & finance) have been exceptionally helpful and pleasant to work with as well.

Lizzy Pannebecker

Absolutely amazing first time car buying experience! Every one of their employees was so kind and helpful, knowledgeable about the vehicle I was interested in and we’re all easy to get along with. Would 110% recommend them if you’re looking for a new car or truck. I cannot say enough good things about this dealership. They weren’t obnoxious or pushy about any of their add on options or other vehicles or anything. Just a great friendly environment to buy a new car. Non of the pressure that other dealers put on you. Just a great dealership with great people!

Claude Diaferio

was convenient , friendly, clean and nice waiting area.

Michael Fallers

Best translation I’ve ever experience. No pressure, straight forward and very courteous.

Cyndi Connelly

Larry is the best salesman in the industry! This is our second purchase with him. Larry is very detailed, knowledgeable, honest and patient. He always follows through with the best deal. We definitely recommend him to all our friends. Thanks again for an easy purchase and we love the vehicle!

Joann S Summey

To whom it may concern, In today's society people are more inclined to voice their dissatisfaction with the customer service received than to applaud exceptional service. However ,I would be remiss if i did not take the time to acknowledge a few members on your team. I had the pleasure of interacting with Sales Rep Tony Catalano , Sales Manager Brian Ferrell, and Robert J. Wolfe "Wolfey". All of whom are truly assets to your organization and an amazing representation of providing quality customer service. Each of these gentlemen were knowledgeable, displayed a willing to assist, and were extremely patient with me. They made my interactions with your company very pleasurable. Because of my experience not only will I continue patronizing your business but will recommend it to family and friends. Again, thank you for treating me like a valued customer.

Ed C

Steve Zawada was on point throughout the entire process.Management wants to earn business and they did just that for me. I will be back for my next lease or purchase. I was very pleased with the way my deal went and have already spoke to someone about their next purchase and sending them to see Steve. Very pleased

LaShieka Smith

Everyone on the team was very helpful. Mario did all the research on the car and worked with Neal to get the car payments at a reasonable amount so I could afford to pay them which was very good. And then at the end it was also good experience because I did not even realize the car was tented and I asked for that but did not pay attention to it so that was very good. And the onstar guy helping as well was very helpful also. Everything was very good and I appreciated all the hard work of everyone at Nucar.

Zach Flynn

Larry Campbell did everything possible to put me in the Chevy of my dreams. Very professional through the whole process, made sure everything I wanted was there and very good communication. The dealerships service department installed multiple accessories on my new Chevy the other day and they did a fantastic job too. 5/5 would definitely recommend to anyone looking for a new Chevy

TeRay Ross

Everyone at the station was extremely helpful! Ashley, in the service department, kept me aware of what was going on with my car and when it turned out that I would be making a purchase instead of getting service, she put me in contact with Chris in sales who was amazing! He emailed with me throughout the day to get a sense of what type of car I was interested in, and when I arrived and through further conversation, he helped me find a car I love. He was also very honest and worked with me to help me land within my desired price point. I would definitely recommend this dealership to others!

Natasha “Cakes-N-Kisses” Evans

I was unsure of what to expect when I arrived for my appointment with Harts Brown, the sales consultant. I was returning a lease and needed a new vehicle. Harts was understanding, listened to what I wanted to accomplish and worked with me and the finance manager to make it happen. It was wonderful experience and it was blessing!

Michele Getty

Red carpet treatment! Karen and Kyle made my purchase easy! Kyle was so knowledgeable about the car and had the patience to go over the features with me so I was comfortable. Being a senior I was very happy to see the precautions they took to keep me safe while at the Dealership.

Amanda Saxton

From the very beginning, the team was transparent, honest and made our buying process smooth. We had gone to 3 different places and I regret not coming here first!! Such an amazing team we are very pleased!

Elizabeth White

Larry was AMAZING. Always keeping me posted on the status of my vehicle and streamlined the process beautifully. He is one of the best salesman I have ever worked with

Todd Halter

Aaron Cavendar was amazing. We came in with a very broad idea of what we wanted and Aaron took the time and care to work through the various options. We ended up with a well equipped Traverse at a price point we could be happy with. My wife said it was painless...Car buying "Painless?" We'll take it!! Thanks again Aaron and the staff at Nucar Chevrolet.

N Williams

Exceptional customer service and satisfaction! From the moment we walked in and days after we left with a 2021 vehicle. Our sales person, Harts Brown, is very knowledgeable in vehicles available, answered all our questions and ensured we were comfortable with not only vehicle of our choice, but also with what we were comfortable with in our price range/budget. Not only will I refer family/friends, but will return to purchase another vehicle from here.

Bill Batting

Wonderful service department for diagnosing the drive train noise and performing all the repairs that were needed on the transfer case and front differential.. Serviced the 6 speed transmission with a 16 qt fluid flush plus additive and changing the rear differential fluid plus added the required additive. A big thank you to Anthony (service manager),and the technician(s) that performed all the great work. See you all in the future. :)

Anna Brown

The staff was very friendly. They explained what work was going to be done. The dealership it self was very clean and they had coffee and water available as you waited

Katherine Towers

We have had the unfortunate pleasure of needing the services at Nucar Collision Center several times. The staff is always wonderful! Their customer service is excellent from initial scheduling to vehicle pickup at completion of repairs. They are understanding and empathetic while remaining efficient and professional, a balance sometimes hard to find elsewhere.

liesa perez

It’s always a pleasant visit when I go there.

Diane Avsec

Harts our salesman was very easy to talk to. Very knowledgable about my vehicle. Showed me all the bells n whistles. Help me set up my tech features. Everyone was so friendly and helpful.

Nancy Jones

My salesman Chris worked very hard to find a truck that we were looking for. And everyone from sales manger to finance officer were great to work with they all went above to help us out. Thank you.Mr & Mrs Jones

Jim Carroll

I love my Chevy, but I have been trying to get my plate and info from them for months. They will not respond to my calls or emails. Once I walked off the lot, they stopped being helpful. My tags have been expired over a month and no return call or any info or help. Left in limbo.

jay richwine

Always great service. Was hesitant to get my suspension upgraded however glad I did. Service department did a clean job and I am extremely happy with how it turned out.

Enoch Jones

Randy, Kyle, and Tom did an excellent job from start to finish in my buying experience with Nucar. Randy is a great asset to the team. He was patient and most helpful in making my buying decision easy. My first car and now my first vehicle for my business. Nucar has treated me well!!

Stephanie Banks

Everyone was very nice and helpful! Larry made ordering my car a breeze and Tony was very efficient in the finance office.

Joey Zecca

It was my wife's and I first time buying a new car. As soon as we arrived we were greeted by Chris and I knew right away we had a respectful and knowledgeable salesman. Answer all of our questions and put no pressure on us to buy a car. It was more important to him to find us the right vehicle then to just get a sale. The manger were very nice and helpful also. I had a great experience with nucar chevy and would definitely recommend it to anyone. Will definitely be back to buy another when that time comes.

Don Hagerty

Steve, Brian and Tom all did an excellent job

James Yetter

Again, upon entering the door of the service department the staff is on top of their game. they meet me at the vehicle and get me processed in and back out in the time promised. This crew has got to be Chevy's best.

steve wagner

Salesman, Harts Brown, was informative & entertaining. We had deal pretty much worked out online. So, when we got to dealers, test drive was ready to go. Overall transaction was completed quickly.

Rob Sat (Rob Sat)

I went to Nucar to look at a GM certified, 2018 GMC, Sierra 1500 pickup. My sales person was Sal, working with him was great! There was no pressure, I was encouraged to take a long test drive to experience the handling and features of the truck. I highly recommend the Nucar experience! The truck is great !

Edward Ernst

Chris Castner made the whole experience perfect! He’s an excellent salesman and I’ll be back to buy another vehicle from him shortly.

Heather Slemmer

Staff at Nucar is always friendly no matter what department you go to. Having my first maintenance and oil change at Nucar was quick, easy and painless. I felt safe with the protocols they had in place to keep everyone healthy.

Matthew Williams

I came in to Nucar Newcastle looking to upgrade my 2015 Chevy Silverado. I made an appoint with Kyle Ludeke. We discussed the different options and features of the new 2021 2500 Silverados. After going home and doing some homework we ordered my new truck. Though there was some slight delays in the build process I received my new truck in 2.5 months. Kyle was very patient with me through the process and always had time to answer my barrage of questions. I would recommend to my friends and family to use Kyle as their dealer in the future if they are ever considering purchasing a chevy vehicle. A down to earth honest salesperson who respects his clients. I have had bad experiences in the past at dealerships but Kyle made this journey very pleasant.

Patrick Luna

I purchased my vehicle via internet and the Aaron (sales rep) and Neil (finance) made the whole transaction extremely smooth. I arrived at the dealership and the vehicle was prepped and ready on time. I spent about 30 minutes there and was unmet way. Best new car buying experience i ever had.

Brian Purnell

Harts was the best truly a great experience, we will be back for a truck very soon. Harts was awesome couldn't be happier with the purchase.

Suzanne Brady

The girl I dealt with was so kind and she was this way to everyone in the waiting room. Long brown hair , tattoos on her arm. Provided excellent customer service

Jeff LeDuc

The sales team (Tony Catalano and Steven Zawada) Were awesome to do business with. I ordered my new Corvette September 2019 and with all the delays GM experienced Tony kept me up to date with accurate information through out the 18 month prosses. The car was prepped and ready to go as promised. Tony even came in to meet me on his day off for the delivery. I couldn’t be happier with the overall experience! GM needs more dealers like Nucar Chevrolet!!

David Daniels

Paid 1100 for a air conditioner repair which was supposed to be the correct diagnosis truck putting out warm air two weeks latter truck doing same thing this time told hose are bad with the same problem now at 1261.00 again should have checked to see if there was a problem with the hose as well

Crissy Finch

From start to finish we had a great experience. Chris Castner was our sales rep and I highly recommend him. Karen Collins the sales manager was very helpful and pleasant to work with. The finance team was extremely nice and knowledgeable as well as patient. All around every person we came in contact with was nice and respectful. highly recommend NuCar if looking to purchase a vehicle.

Chris Adams

Great experience! Rob was very helpful! I had a bad experience at another dealership and Rob went above and beyond to make sure my experience at Nucar was enjoyable! I will definitely be sending anyone in the market for a car to Rob at Nucar! Thank you Rob!

Jordan Passero

Mario did absolutely amazing taking care of me and making sure my New Silverado purchase happened! Couldnt be happier with my Brand New Truck!

Jake Rife

My salesman was Larry Campbell. A lot of people dread of buying a new car because of how salesman typically are but I will say from first hand experience Larry is not like any other salesman. He was very out going and understanding the needs of what my wife and I wanted out of the 2020 Traverse 1LT. He was very responsive to any questions or concerns we had, walked us through the process of trading in both of the cars we had, and got very personally with us. I enjoyed the new car buying experience using Larry. Also would like to mention his financing partner, Neil, he was very well spoken and knew his stuff when it came down to it. Larry & Neil were true gentlemen, I applaud you NuCar for having an excellent team!

Robert Martin

This was my first time buying a new car so I was a little nervous about what I was getting into but After meeting Brian Maupin and talking through things he made me feel right at home and very comfortable! If your in the looks for a new car ask for Brian and he will take good care of you! As for Nucar I just wanna say thanks for everything and making sure I’m a satisfied customer! I look forward to coming back for a future purchase!

Edward Ernst

The dealership was very clean, everyone there followed Covid protocol. The salesman was able to get exactly what I wanted! I think one of the most important thing was he knew the product he was selling. Great car buying experience

Margarita Rodriguez

I really enjoy car shopping at Nucar everyone in the dealership is very friendly and courteous. They have a hundreds of options to choose from. Inside the building it feels a great atmosphere. Chris was awesome and patient helping me understanding every single detail in my new truck.

Megan Snyder

Every single person at Nucar was incredibly nice and attentive. They all genuinely want to help and get you a car that is right for you. The main representative I worked with was Chris. He was outstanding! He was thoughtful, courteous, attentive, positive and driven, but never overbearing. He made, what could be a stressful situation for some, an enjoyable experience!

Jason Patterson

The experience was great!! Larry Campbell my salesman really helped me out. He was knowledgeable and very friendly. I also want to thank the financial team at the dealership who helped me obtain the truck of my dreams.

Fred La Luz

After having bad experiences with several Chevrolet dealerships I was about to give up and try a different make for my truck purchase. I called Nucar and spoke with Chris Castner who assured me he could help. Upon arriving at Nucar all the staff were friendly and helpful. Chris and his Manager Karen Collins made me feel comfortable and they went above and beyond my expectations to help me. They new the products well and they made sure they found the truck I was looking for. I was very pleased with their dedication to find exactly what I wanted. I will recommend Chris and Karen to everyone I know interested in buying a Chevy.

Nancy Baglivo-Rees

Sales staff were extremely friendly and knowledgeable about vehicles. Sales persons were not pushy and that is what I like. They responded to my questions and went out of their way for me. Finance dept was just as friendly and polite.

David Schwoyer

Other than talking to my insurance company representative, my truck buying experience went very well from start to finish. Dan explained the pricing, used vehicle certification and warranties available to me. I will certainly recommend friends and family to shop at Nucar Chevrolet

Kathleen Campbell

Larry Campbell is a personable sales associate who is extremely professional, ethical, and customer focused. Absolutely love my new 2022 Silverado Trail Boss! (Full Disclosure - Customer and Sales Associate are NOT related.)

Debra Pogue

My salesman Tony was excellent. He explained everything to me. I knew every step and I had no surprises. I would recommend your dealership and Tony to anyone that is looking for a new car. It was such a pleasurable experience. I wish I would have used your dealership to purchase my other cars. Thank you so much.

Debbie Panebianco

Brought my 2020 Equinox in for its first oil change. 1) The paperwork had incorrect information as to model of vehicle. 2) Upon delivery of vehicle after service, greasy handprints on driver's door. 3) Once vehicle was started, the dash was not at the original setting, the radio station had been changed, the setting showed that while my paperwork stated that my tires had been rotated and the air pressure was brought up to standards, my left 2 tires were at 33 and my right 2 tires were at 34. I went to my local gas station and corrected this myself the next morning when my tires were cold. 4) My paperwork stated that a 27 point check was done on my vehicle and to see attached paperwork, but there was no additional paperwork. Unfortunately, I did not notice this until I returned home. I had to ask someone to clean the grease off my driver's door and to reset my dash to its original setting. I hate being THAT customer but I expect to receive my vehicle in the same condition I presented it. I will say that the service advisors I dealt with were very polite. Unfortunately, I do not think I will be returning for additional service on my vehicle.

Tim Keane

The lube guy spilled oil down the side of my engine when he was putting oil back in it. Not a lot of effort was put into cleaning the oil off. When I picked the truck up oil was dripping down on the ground. It was cleaned up and taken care of but, that doesn’t seem very professional to me. I have to have the oil changed by you guys one more time due to the warranty but, after that I won’t be bringing my truck in for maintenance.

DJ DCR

Dealership was absolutely super clean. Grounds were well kept. All staff including Karen C, Aaron C, Damon S. and Tony are examples of service excellence. This is my first Chevy after leaving the German luxury brand and we are excited to be apart of Chevrolet family of vehicles.

Eric Shafman

Excellent and fast process. Communication with Rob Wolffe was exceptional.

Leo Valenti

Larry Campbell is a terrific sales person. Very knowledgeable, helpful, and understanding. Made the whole process Smooth and quick. Best auto buying Experience I’ve ever had.

Taylor Nuttall

Larry was excellent in keeping me up to date with the arrival of my desired vehicle. As soon as it arrived, he sent me photos as requested and we wrapped the deal up same day. Everyone at Nucar was more than accommodating.

Christine Clark

Amazing customer service! After an awful experience at another local Chevorlet dealer, I found myself at Nucar. Every. Single. Person. I came in contact with on my visit to Nucar was fantastic! Tony was wonderful, super friendly and personable. He listened to my questions and was upfront about everything. He made me feel comfortable and confident and was so genuine! I look forward to doing business with this dealership again and telling everyone about my awesome experience on the way! Now please excuse me while I go enjoy my "Nucar!"

Donna Gatling

Christopher Castner was my salesman. It says "Mark of Excellence" Award Winner on his Business Card for a reason! He's the best! He's super nice, and very educated at his craft, family oriented, all around nice young man. I told him my credit score was low and gave him a number before he pulled it. And when he came back, eventhough I know and he knew my credit is not the best, it was higher than what we both thought but I'll NEVER FORGET how he made me feel when he came back in the room! Like it was the best score ever! Lol. He said we can work with this! I told them to take YOUR car and check it out and clean it for you! Simply the best experience with him! And when he handed me over to Dave Ramirez,(Finance Manager) he didn't disappoint either. He talked with my sister aka "my negotiator" on speaker, and always kept eye contact, kept it 100 as we say, and eventhough there was a $60.00 Gap between what I thought my payment would be, he worked with me and gave me a little something to make it okay. I couldn't be happier that I walked in there that day and worked with those two gentlemen! Thank them both again for me! Oh, and I don't want to forget Tony! He came to talk to me during the time my application was going over to finance, and after everything was complete. He hesitated with the handshake, and I just said, isn't it sad we live in a world nowadays where we can't even shake hands. My advice: "If you're looking for a new car, go to Nucar New Castle Chevrolet, 174 N DUPONT HWY, New Castle, DE 19720! 🤗🤗🤗🤗 and request Christopher Castner, but if he's tied up, I'm sure the other salespersons are great too! I just didn't have an experience with them. 😊

barbara brothers 316

The Salesman I had, "Harts Brown", was the most caring and very knowledgeable salesperson I ever had in purchasing a car in the 43 years I have been buying vehicles. He really cares about his clients and gives you the best options and deals he possibly can. Thank you Harts for a great experience and look forward to dealing with you in the future.

Gerald Timmons

My daughter and I contacted NuCar Chevrolet on Sunday and got an instant reply back from Jessica and Karen. Karen assisted us with getting the financing and purchase of a 2021 trailblazer RS at a great price without any negotiations. It was my daughters dream SUV with the white body, black roof, and loaded with options. Our salesman Randy was fantastic. He handled the sale and demonstrated everything on the trailblazer. The team at NuCar went way above and beyond to help us with the purchase. I have been purchasing cars for 48 years and this was the absolute best experience I have ever had with a dealership. This was my daughters first new car and the purchase experience was very positive for her. This was a good memory that she can share with others who are looking to buy a new vehicle. I will recommend NuCar to everyone I speak with about new car purchases.

Katie Eide

Larry Campbell is one of a kind. He listened to what we wanted and gave us what we asked for. Our daughter purchased her first car and Larry took the time to explain everything in detail to her. Looking forward to seeing Larry soon.

Michael Howell

I LOVED IT.... Sam the finance manager took good care of me. Also, JayMikesell the salesman took care of me also. I will be recommending your dealership to friends and family........

Nikki Jarrell

Kyle, Sam and Karen are absolutely amazing and help me with everything after my accident

George Zviad Goglodze

I visited many dealership in Wilmington and Newcastle but for some reason I was not considering Chevy for lease... Once I talked with Rickey he walked me through all the details of Chevy, we did couple road tests and he made overall leasing process very smooth and easy. I liked the service in the dealership but Rickey's energy and willingness of customer satisfaction was really next level, Thank you Rickey, I now enjoy my Chevy!!!!! The car is very comfy and looks awesome!!!

Mackenzie Freas

Absolutely amazing! Jacob was so kind and so easy to work with. He helped me find my dream car!

Glenn Silvasy

Nu Car has always given me top notch service from purchasing to parts to maintenance. In the past (with other vehicles I have owned) I would not have gone to the dealer for regular maintenance, but Nu Car has changed that for me. The pricing is what I would pay at any independent shop, with the piece of mind knowing that I have Chevy certified mechanics and parts being used on my truck. I invested a good amount of money for my truck and Nu Car has out performed my expectations. I will continue to have my service done here and will be a return customer in the future as well as recommend Nu Car to friends, family and admirers of my truck.

Joe Rabena

Five stars after my experiences dealing with several dealers looking for a new Chevy Tahoe. I initially spoke with Karen who put me in touch with Josh, and then introduced me to a manager Eric, and then David with the Finance team. Each and everyone one of these people were respectful and informative and had no problems laying all my options on the table. Even putting a vehicle on hold for me while i thought over my options. I'm very happy with my sales experience. I had a trade value in mind based on Kelly Blue Book and other dealer quotes. No haggling met my requests and we got a deal done! Bottom line, NO BS! Thanks to everyone involved!

Jill Robinson

I went in for 2 recalls, Nucar checked and verified my vehicle had been properly calibrated by the System update and that the recall had been completed. I was out of there in 20 minutes. The Nucar rep. was very professional, informative and friendly.

Bill Bartling

Usually very satisfied with service. This time, I had to wait 3 weeks for an appointment as the issue was transmission related (stuttering when shifting gears) and there was a backlog. I did not hear back from service on first day (Monday) and late on the second day I called to get a status. Told that it was not ready. Third day, I had to call again to find out that the one transmission mechanic was out sick all week and hoped to return on Thursday. The car was done on Thursday. I was informed that it was a computer problem which was resolved. I was also told that it would take about 200 miles for the computer to learn my driving habits. By the time I got home from the dealership, the transmission was stuttering again. It still stutters but not all the time, so I am waiting out the 200 miles to see if the situation improves. I am not too optimistic as I do not think that the stuttering has anything to do with the computer learning process.

Michelle Leach

We purchased our new Suburban through NuCar and could not be happier. From start to finish they made the process seem effortless. Erik, Karen and Tony were professional, knowledgeable, and polite. Great experience and I would highly recommend Nucar to friends and family.

Joyce Liss

Everything went perfect, Larry and all of the staff at NUCAR were amazing!!!!

Michael Pettyjohn

Felicia made my experience at Nucar the best. She worked as hard as possible to make sure we were both comfortable with the price of my new truck and it went extremely smooth. I look forward to buying my next vehicle from Nucar and will be recommending both the dealership and Felicia to everyone I know looking for a new Chevy. Thanks again!

Russell Rushing

Very nice ,helpful, and great customer service

Jeff Smith

It was a pleasure buy a brand new 2020 traverse. Our sales man was chris castner. He was a pleasure to deal with and very knowledgeable about the cars we were looking at. We did look at other car dealership and I was turned off by how pushy some of the sales people were. They were always trying to talk money and get me to leave with the car. At Nucar chris showed us all the cars we asked to see and did not bring up money until we asked him. I can not stress enough how nice the experience was. I would rate even hire if I could because they treated my kids very well. They made buying a car with a 6 and 8 year old easy.

Dennis Layton

Had a few minor issues but definitely worth going. Service has delt with me many times. But fixed the issues fast. Shout out the the service manager. For putting up with my questions. Also getting my truck back to where it was. If you looking for a sales rep go to used car and ask for dan. Nucar definitely went beyond to make things right.

Kellie Tyson

Great service, the whole process was very easy. I called ahead with a very specific car in mind and when I arrived for my appointment everything was ready to go. Overall best car buying experience I've ever had.

Jared S

We have been dealing with Chuck Shirley and Karen Spangler for many years at nucar. No one knows trucks like they do. Whenever we purchase Chevys we will always use nucar and more specifically Chuck or Karen. Very attentive and considerate to your needs. All I can say is we are life long customers at nucar Chevrolet. Thanks Chuck and Karen, we love our last vehicle purchase from nucar and will continue to recommend nucar to anyone looking for a Chevy.

Jeff Hayes

Our recent experience at Nucar was pleasant. The sales personnel were extremely helpful while not being 'pushy'. They respected our time and were a pleasure to do business with. Overall we were extremely pleased with the entire transaction. We will buy our next vehicle from Nucar.

Stacy Smith

Chris Castner was great! I never felt rushed or pressured, even when the car I thought i wanted ended up not being "the one" he was patient and knowledgeable. The manager Karen and Finance manger David were also great to work with. Will definitely be back!

Jill Bowe

Randy McLeod was an exceptional salesman. He was friendly, informative and easy to work with. He explained everything and made the interminable 6 hour wait entertaining and kept us informed as to what was happening and why it was taking so long. We talked about a variety of subjects. He was nice, funny and it was like spending the afternoon with a friend. He was amazing.

Rebecca Vanhees

I came in about 10 minutes early and was immediately taken care of l was met with a nice welcome and my work was reviewed and started immediately the time was shorter then l expected and my car looked great qhen returned

erica velez

I was told that I needed new tires and that in my right rear I had a nail on the outerwear of the tire it was unsafe to drive. Luis came back with a piece of paper that he went ahead and priced me $575 for 4 tires. Looking on the website I seen some specials rebates. I asked him about because I couldn't get the tires done that day he told me to call him tomorrow and we could talk about some different prices. Because Luis told me to call him tomorrow I took my car that was "unsafe" down to Firestone and got me 4 tires Firestone all weather for a better price than the piece of paper I was given.

Von Morgan

From the moment I reached out to Nucar in search of a new vehicle, I was treated like family. The reps really worked hard to find the best car for me and make sure I left happy. They weren't trying to sell me just anything in order to get some money out of me. They worked around the clock to find the best deal for me so that I could have reliable transportation to and from work. By far the best customer service experience ever! Thank you Nucar!!!

Eric Gilchrist

I was still having brake issues, and was told that GM used a material for there breaks that will cause them to squeak loudly, and they are aware if it, but GM will not fix it, the customer has to pay for it. I was told the cost is $544.00, which I was not happy about, so now I have to live with the squeaking brakes and my Chevy Traverse is only 2 years old, 2018.

Sandy Wakeman

Probably the best new car buying experience I have ever had. Nucar and the staff I worked with is the best example of what buying a new vehicle should be like. In fact, they are an example of what any customer service driven organization should strive to be like...Truly outstanding. I was searching within a 500 mile radius for a vehicle that is difficult to find. Nucar had the exact match in what I was looking for. Buying a vehicle from a distance, without the opportunity to visit the dealership, is not an easy undertaking. Nucar put the deal together quickly, efficiently, honestly, and with straightforward pricing out of the gate so there was no hassle and aggravation that is often associated with haggling. I was able to fly directly into Phil, grab an Uber, and when I arrived at the dealership the vehicle was ready to go and we breezed through the closing paperwork. I had the opportunity to meet the GM, the General Sales Manager and the Chevy Sales Manager in addition to working with Brian Maupin as Sales Associate. Having met the GM, I can see why and how his disposition has trickled down through every level of the company to create a culture driven by great attitudes and great service. I would go out of my way to work with them in the future.

Donna Sperow

We can't be more pleased! Chuck Maynard, Patrick Kinney, and Dave were super to us and went out of their way to serve us! All our questions were answered and we were walked through every feature of our new truck step by step. Our experience was completely satisfying in all aspects and we left that day very excited and happy to own a new Chevy truck!

M S

Josh (salesman) and Karen (manager) were fantastic! Josh got me the car I wanted from another dealer at a great price and even came in on his day off for me to pick it up. Would absolutely recommend Nucar to anyone!

Anthony Biggs

My salesman Harts Brown made this an excellent experience. If you looking to purchase please ask for him. He goes above and beyond to ensure you are satisfied!

Jim Hill

Service advisor was great and honest!

Anne Adams

Service is always great! I've been taking my cars to Nucar since 2014 when I bought my first Equinox. Since then I have now purchased my third Equinox, the last two from Nucar:)

Michael Sheahan

Nucar has a very streamlined, professional system to handle it's service customers. You made the experience pain free and smooth, also the courtesy pickup at my house when my work was completed was really appreciated by me. Thank you for everything! Mike Sheahan

Daniel Woodward

Dan was my salesman. And even though he was super busy. He still managed his time well and made sure that all of his clients including myself was extremely satisfied

Adam.Bunting

Victoria and Anthony are super nice and my oil change was done in under an hour. Great service!

Colleen Dawes

I've bought multiple cars here. They are very fast for someone who is impatient like me. They work diligently to get you the best price and I'm actually getting ready to buy another vehicle. I told my salesman to run numbers before I come so when I do it's the matter or signing papers and them handing over keys. I honestly refuse to go to another dealership

Mas Walls

I have been dealing with Nucar since about 2003. Every visit has been great and the service is above and beyond the normal. I attempted to cheat on Nucar and visit Benz of Wilmington. Those guys never acknowledge my presence in the dealership. I went back to Nucar and was greeted right away. The sales guy "Harts" walked right up to me. The other great thing is I was curious about the Chevy Camaro and Hart's owns one himself. He was able to tell me everything about the car and guide me through the options available. Great overall experience and keep up the good work

Jeff Mac

Bought a 2020 Silverado last week which I love and just had an overall great experience dealing with the professional laid back group at Nucar Chevrolet. My salesman Chris Castner was awesome and I would definitely recommend going to see him for a new Chevy or Mazda. He is good people, treats you right, totally upfront and is honest with you.

Kathy West

Kyle, my sales person was great and still is whenever I call with a question. Dave in finance was great explaining extended warranties to me. Everybody I was in contact with there is super friendly and helpful.

Bill Mason

The free oil change went fine but I did have a courtesy car wash that I was available for, but i wanted the inside cleaned as well so i paid the 34.99 for a full car wash. The inside was dirty and the exterior body looked like it was only wiped down. Hood had fingerprints on it and the interior had dust still on the radio and dirt was still on the door. The tires looked good tho....

Valerie Anfuso

I dealt with Aaron Cavender, Sales Consultant, Tony Catalono, Sales Mgr. and , Neil Springer, Business mgr. and they were all great. They made the long buying car experience as easy as possible. I absolutely love my new 2020 Equinox. I would absolutely refer them to friends and family.

Judi Gillespie

When I tried to aquire a used a used truck, one of the dealers helped to an extent. I wanted to keep my Payment to $450.00. You have a truck on the lot for $42,298.00 and the trade in on my car wad for 27,000. with this said the mileage on the truck was 10,000 heavy on the truck for its year and they would not come down on the the truck at all, instead the dealer was pushing me to lease a truck instead. Telling me this is the ONLY was you are going to get into a truck. mind you it wasn't the truck I wanted it was a new truck he was trying to push on me. I really do not like that at all, and the fact he didn't work to try and help get the truck I really wanted. I do have to say this I am a Chevy girl, my dad has alway had a Chevy and that is all I will Buy. Leaseing is good for some people but for me I rather pay to own my vehicle. I will always bring my vehicle to my dealers ship for repairs and oil changes.

Maureen Moran

Kyle was amazing. I told him I wanted the oasis blue trailblazer and it was sold before my appointment. But he managed to get the one from Porter so I can get the car I really wanted and not settled.

Silas Fielder

I brought my truck in for service and was told it would be done that day. When I got dropped off there by a coworker to pick it up, I was told the part hadn't come in and it wasn't finished. I was a bit disappointed that I didn't get a call telling me it wouldn't be done that day. However, despite the poor communication, the staff still there did their best to accommodate me. They got me hooked up with a loaner for the night and they even ventured all the way to Medium Duty, (which is apparently practically in another zip code), to get my house keys off of my key ring. Unfortunately I can't remember all of their names, but they did their absolute best to make it right.

Michelle Blain

Anthony was very professional and nice and explained everything to me. I’m not a car person but he explained it so well I was relieved.

Emily D

First time working with a dealership that I felt comfortable walking in and viewing some options. Seriously very helpful and great resource for finding a car. Saved a bunch of time going to this dealership because of the competitive pricing. Everyone knows there are resources out there to provide a accurate value of a car including the sales team at Nucar. This dealership is defiantly on top of using resources to help the buyer including online communication was a breeze. The whole experience from sales to finance A+.

pat marzouca

Larry Campbell, along with your finance team were extremely professional, helpful, and felt like an actual family member during my experience at NuCar.

Chrissy Smith

Larry was honest and easy to work with from the start. He has great communication and customer support.

william livingston

Harts did a great job of explaining options on the new truck we purchased. With the current environment it was difficult to find what I wanted in a vehicle that was already on the lot. Harts worked with us to get the options we wanted on a truck that was on the lot.

Vance Pennington

Chris was very responsive to all my questions and provided me with honest feedback and excellent service. Neil also provided excellent service with reasonable financing. I would highly recommend you purchase your next vehicle from Nucar Chevrolet.

Margie Stierle

I would definitely return to Nu Car. First I met Patrick,my salesman. He was informative & not pushy which was important to me since I was there by myself. The next day I got a call from Karen Collins- not to bug me about coming back but to let me know I had left my wallet in the car I looked at!! A salesman named Hearts had found it and returned it completely untouched! Karen found me in the Chevrolet system and I went back the next day to retrieve it. We talked about our love of Camaro's especially since we both drive the beloved Synergy Green edition. As I was leaving Patrick saw me & told me they just got in the car I was looking for and it wasn't on the lot yet. This has to be fate! Alice had time to take me for a ride & show me the car since Patrick was with another customer. She was awesome and I knew this was the car for me! There was a small delay upon delivery because the detail shop was busy but everyone jumped in to help get me on my way. The car has been great & I would like to give everyone a Nu Car a huge THANK YOU for their excellent service! A Very Happy Customer, Margie Stierle

Meghan McGonigle

From the moment I contacted Nucar, I was treated with respect, kindness, and given the best customer service available. I was in the market for a 2019 Chevrolet Equinox, and I started my adventure at Diver Chevrolet. I was told at Diver that my interest rate would be 16%, that I had to settle for less and get the Chevrolet Trax, which was just not the car I wanted to buy, knowing I plan to start a family within the next year. I decided I needed to venture out and try a different dealership. I contacted Nucar, and I got a message from Chris Castner. Chris was patient with my busy schedule, he was honest, and very knowledgeable. Chris asked me to come down on my lunch break and he assured me that he was get me back to work on time.... and he did just that! I arrived at Nucar, he had two vehicles ready for me to look at. The Trax and Equinox. They took my car to get appraised, and I looked at cars with Chris! He could tell I was not happy in the Trax, and he told me I should not buy something I am not happy with! He assured me, he was going to do everything he could with the team at Nucar to get me in the Equinox. Karen was amazing, with getting the paperwork handled, making sure I had all of my ducks in a row for the finance department. The next morning, Chris came in on HIS DAY OFF to make sure I was satisfied with my purchase and well taken care of! They got me such a good deal on my equinox that I was able to get a higher model! Niel (in finance) was great! He made my fiancé and I laugh the entire time we were signing papers and he got me a 5% interest rate.. compared to what I was being told at 16%!!!!!!! I was so pleased and well taken care of at Nucar! I cannot thank them enough for their hard work and dedication to me! The team at Nucar was nothing short of amazing and I will never go anywhere else EVERA again!

Greg Chapman

Everything was smooth and simple. Both salesman and finance person explained everything and were very professional.

Anita Crawford

The staff was friendly and courteous, the building was clean and COVID-19 friendly. They even made it convenient for me to leave the rental car I had with them. I would recommend Nucar collision to anyone.

EVERETT ADKINS

it was great the staff were very nice and helpful thanks

James Tee

I had an appointment and was taken on time. A lovely waiting area with good free coffee (WAWA) and Deer Park water. I enjoyed waiting for my car.

Alvin Muñiz

My wife and I have purchased and leased vehicles from Harts and he’s awesome to deal with. He’s great at his job. I love how this dealership does business. I will do all future car purchases with Nucar Chevrolet!

Wendy Elwood

I sold this car to my daughter. She has continued to bring it to you for service and every time tells you I am no longer the owner she is. Yet here we are. You also have her some questionable info Saturday when she was there.

Danielle Carroll

Tony at NuCar along with Karen and the team are AMAZING! Tony worked with me on my lease turn in and new purchase for 6 months leading up to the transaction! He’s patient, very knowledgeable, and has the customer best interest is! My 3rd purchase from them!

Special Auntie

Spectacular sales team. Always an absolute pleasure to purchase a new truck at Nucar! We have been shopping at Nucar for over 20 years and will continue to do so. 👍🏻 …

Michael Makowski

I have purchased parts every day for my Trucking Company for over forty years. I also purchase parts for customers GM vehicles and I highly recommend Nucar GM parts. Tim in parts is by far the most knowledgeable, professional and polite parts sales person I have dealt with in over 40 years. I am sure that he is not the only one at Nucar with the same characteristics and would highly recommend Nucar for your parts purchases.

Lajonna Purnell

My experience was wonderful with the dealership it feels like family when you talk to them about your car

Jamira Wells

Made sure they found the issue with my vehicle. Fix my issue and communicated that information.

Angela Wise

This is the 3rd vehicle we have purchased from your dealership, we have been completely satisfied with the service we have received. Friendly to customers. Kyle Luedke, Tony Copeman and Karen Collins were great to deal with.

Ken Persak

I recently bought a used 2013 Chevrolet Tahoe LT/Z71. I lost one of the keys and the fob too. I was able to source 2 keys and 2 fobs, and my appointment at Nucar was to get the keys cut and programmed, and also to program the fobs. The work was done perfectly, and in only about 35 minutes. I was very blessed to once again have multiple keys and fobs.

Carl Shockley

I am a fairly new customer to Nucar, but since I have been having my vehicle service there I have nothing but great things to say. Being an auto tech for 15 years I have an expectation of what kind of service I want. Yes they always meet it and more no matter if its in the work or customer service. Thanks to the wonderful staff at Nucar.

Rachel Cullen

I have purchased two cars from here. My sales guy, Eric Boos, has been incredible each time. I was in a very dire financial situation. They didn't even bat an eyelash and got me into my dream car! A Chevy Malibu 2016! sleep easier knowing I have a great powerful car to get me around and even better, transport my son on in luxury. There is no pressure for sales and they are very very thorough. I hope I can return the favor by reccomending friends! Definitely go here!

Althea Waters

It was a pleasant experience when I purchased my vehicle, my salesman was Tom Roberts he was very professional. A young lady in your service department is not very pleasant, I can’t remember her name, she act like when you call for service that you r bothering her.

jeff gonzalez

Growing up I only heard bad things about dealerships , friends would say don’t go to a dealership ! My experience with Nucar has been anything but that . They were waiting fir me the moment I pulled up , treated me and my vehicle well . They did their jobs with pride and to the utmost , which in this day and age are hard to find , people who care about quality ant treating the customer like he truly matters.

Wendy Laning

Very pleasant sales staff. Made it pleasant even with not liking to be spending the money.

Deb K Gordon

Went back to NuCar to see Larry Campbell after seeing many many recommendations on how easy he was to work with and wanted to get back into a new Chevrolet. Test drove Trailblazer, Equinox and Blazer, needless to say I fell in love with the Blazer and Larry was able to get me the one I was looking for. Very happy and will definitely go back once lease is up in 3 years.

Robert Saladino

Dealer replaced exhaust pipe section that was rusted out. When I started it up, the check engine light was on and can't understand why it wasn't noticed. Drove the car about 200 miles and still on. I figured it had to do with the part replacement.

Matt F

Steve Z was fantastic! Great communication and professional. Highly recommend NuCar!

shavalye walker

Vanessa is such a AMAZING sales person. She very personable and has such a great attitude which made it so much easier to make my purchase. I love the fact that she tried her hardest to give me the best deal and made sure I knew about every offer possible! I look forward to purchasing from Nucar in the future!!!! THANKS SO MUCH FOR EVERYTHING

Anthony C

I had a great experience with NuCar. As a first time buyer, I was a bit nervous trying to get a car on my own but everyone I came in contact with, welcomed me and made me feel at ease. Many thanks to Lee Nourie, who was my salesperson. He was very friendly and helpful throughout this entire ordeal. The process was quick, easy and seamless. Thank you NuCar!

Jennifer Thawley

Everyone in the service department was extremely helpful. From the initial phone call all the way up to the end when I had to pay for my service, everyone was so nice!!

Denise vanVeen

Harts was great. Definitely was dinner and a show!! And Tony the sales manager went above and beyond for me. We will be back when we are ready for our next car or truck.

Scott Noll

Kept me up to date on progress being made. Made me feel as if I had been a customer forever. Everyone there is so eager to please. They seem to be on top of everything if I have any questions. I had dealings with Nucar dealership years before and it was a most positive experience then.

T Henry

Recently I went into the dealership for an oil change and also received some other free services. My tires are needing to be replaced so I believe they rotated them incorrectly or shouldn't have done so at all. Since my service my car wheel shakes even at the lowest speed. So I'll be contacting the service department to have them check into why my car has this shake that it did not have before service at this auto shop.

john whelan

I am a small business owner and my time is valuable to me. My salesperson ( Matt Stewart ) took care of all the paper work and made all the arrangements so that I could continue to run my business. I would also like to thank him for coming back to the dealership after his shift was over to accommodate my schedule.

Garry Johnson

Bought a 2012 LT Traverse, love the car. Gas mileage could be better but it is a wonderful riding car with lots of space and very comfortable. The Service department is great. they are efficient and quick. They are extremely reasonable and I am really impressed by their service.

shayna jordan

I needed a vehicle in pinch after a accident. NuCar was amazing from first call to leaving the lot. I will definitely be a return customer.

Khandi Baker

The only dealer that touches my car...all maintenance is done by them. I normally deal with Ashley or Tiffany. I'm always satisfied with the services I receive at this location, have never had an issue--the workers are always friendly and most helpful--Awesome team

John Carroll

Everyone I worked with was very nice and pleasant to do business with. Especially Harts Brown and Karen Collins! I will definitely be back and I will also refer friends and family!

Ashley Grant

Best experience at a dealer that I have ever had. Everyone we met was very personable and welcome. Tony Catalano was our salesman and he was AWESOME! He was clear and concise, and understanding. He listened to what our wants/needs in a car were and we left very satisfied with our purchase! Will definitely be back to this dealership in the future and reccommend both Nucar and Tony Catalano to anyone I know looking for a vehicle.

Michael Wright

I worked with Larry Campbell and everything was perfect. He made sure I got the vehicle I wanted and made sure all my questions and concerns were addressed. I look forward to working with him again.

Marilyn Kelsey

Excellent experience buying two cars with NuCar, one last year and one 2 weeks ago. Both times our sales consultant was Aaron Cavender. He was very knowledgeable, patient and friendly. Tony Copeman was our Finance Manager both purchases and was also excellent.

B Droz

I arrived a little early and had no problem being greeted and directed by service personnel (my first experience with them), All were courteous and efficient and my car servicing was completed in a timely manner.

Naturale rell

I love my new car. Mr. Bill Delahanty was very nice, he explained every detail on my car he sat in the car and went through everything with me, his customer service was exceptional. My first time buying a car was a great experience everyone there was welcoming when getting my new 2016 chevy sonic. I love it! Rell :)

Patricia Stauffer

Kyle was exceptional. He spent a lot of time with us and answered all of our questions. He went above and beyond to make us feel comfortable.

Ralph Estep Jr.

My son just purchased a new truck today. The overall process was very good and the sales person involved was very helpful. I feel like we spent too much time at the dealership waiting to finalize papers.

Kellie Carver

We always have fantastic service at Nucar Chevrolet. We appreciate the quick and efficient service, and the friendly service department personnel. The service department makes things convenient with drop off and pick up of vehicles. Thank you, Nucar!

Kat Wyre

Alyce was very helpful in dealing with my particular situation. Even though the dealership was past closing while we were still there, she and her team remained patient with us and made sure that we could leave that day in our new Equinox. She even came outside to help me connect phone to the vehicle and get me familiar with the interior electronics. We will definitely be back this time next year looking for a new Silverado! Thanks for everything Alyce!

Sharon Foster

When i came in w my husband, we was treated very nice but when he couldnt get approved. They stop respondong to my texts. I finally talk with neil finiancing and i got the truvk in my name only. Wolfe was dealing with 2 customers at the same time.

ProCarpet&UpCleanPlus ProCarpet&UpCleanPlus

This dealership is stocked with anything I need when three others I called you had to order the parts. I'd rather go from Pa to Del then wait for parts that should be in stock at all Chevy dealerships. Plus I got a good price on my car I bought from Nu Car

Bob Rodriguez

DEALERSHIP REALLY CAME THROUGH!!!!!!!! After major work was completed on my 07' Cadillac Escalade I had a few questions about what I was hearing from under the hood. With engine work of course I was concerned so I brought the vehicle in to get checked out. Sean, a service consultant, was very professional and really showed his concern to get to the bottom of the issue. Needless to say the vehicle was ok and I had my vehicle back the next day. Great customer service! Thank you very much for all your continuing support. Well recommended.!! I can't say thank you enough. Very Satisfied customer.!!!!!

Kosta Dino

They fixed the problem but I noticed there was excessive vibration in the truck while it was going down the road at normal speed . I feel they should have done a road test to make sure everything is ok. I believe there is a wheel/ tire problem.

Becky Reed

Oil change and rotate tires. Received low pressure (21) on front passenger. Nope, right rear. So tires may have been rotated, but sensors never reset. Run 15 more pounds in back...so not happy right now with service.

Megan Hollyday

I'm very pleased with my car buying experience with Nucar. I didn't feel rushed or pressured. they all worked with me to get me into the car I wanted in the price range I wanted to pay.

Debra Reese

The Service Reps are like an army of helpers. As I watched, they were all on the ready to assist each person that drove in and if you even looked like you might have a question, someone was answering it seemingly just by the questioning expression on your face. Service was great and timely.

Frank Dionisi

Very professional staff. Fast, convenient service. Perfect communication from Victoria

terra murphy

My car had to go into the shop due to vandalism. Everyone at the body shop was so nice and helpful and I was kept updated throughout my repair process. My Traverse came back looking brand new

J Cobbs

I went here to get a new key cut for my engine. Being as though it was a transponder, it could've been ultra expensive, it wasn't (yaay for not owning luxury cars)!! It also would've cost more if he programmed the key to the engine for us, but he showed us how to do it for free. Makes me happy I got a Chevy!

E “Lisa” Estraca

Although I did not get my vehicle the stop there was very helpful and caring and did everything they could to help me. I recommend them highly. Not because I didn't get my vehicle but because they are wonderful people.

Susan Herrigel

We had come in for some service on our 2016 Traverse and decided to look at the 2019 Traverses. We talked to Tony and he brought one in for us to look at. Needless to say, we loved it as it included all the ‘bells and whistles’ as our other car. The new design gave the interior more leg, foot and seat room. The new engine will help us save money on fuel consumption as it “turns off” when stopped at lights. The new navigation is updated and can now sync with your phone, to use additional map applications. Zero financing made the payments more reasonable and the staff was most helpful...a great buying experience!

Winiferd Hardy

I came in for a oil change and tire rotation and was going to wait. I went back to the waiting area and saw a lot of other people. So I sat down for a long wait, but was surprise that the wait was not long at all! And the waiting area was very spacious and comfortable.

Abigail Hoops

Chris was amazing. Great knowledge and great customer service. Enjoyed the whole process. The financing process was also smooth and concise. Great all around.

Marie Ellis

Someone there to meet me as soon. As I got there. Was friendly and everyone had a mask on. The only thing that was shocking was the labor amount. I would bring my car more if it was not so high.

Denise McElduff

I absolutely loved dealing with Nucar! They make you feel like family instead of a number. Bill Delahanty was super as well as his manager Karen and Tommy in Finance. Made the entire process easy and smooth.

DJ Jarren Gee

Great service, quick response time & I love that they even cleaned the interior of my car, I appreciate that

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