Reviews of Ourisman Mitsubishi. (Car Dealer) in Washington (District of Columbia).

Ourisman Mitsubishi

611 Reviews

360 Comments

Car dealer

Mitsubishi dealer

4404 Branch Ave, Marlow Heights, MD 20748, United States

Description

Information of Ourisman Mitsubishi, Car dealer in Washington (District of Columbia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Ourisman Mitsubishi

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Reviews of Ourisman Mitsubishi

Fran Wilson

Great experience with this team. Very eager and helpful, from introduction to financing. Steven C was personable and determined to assist me with my needs. He went above and beyond to make me feel comfortable. When my purchase was complete, he even drove my old car all the way back to my home in VA. VERY impressive customer service, VERY impressive team. My situation wasn't ideal for a new vehicle but that didn't discourage this team from getting me into a car that worked for me and my family. If you need a team that will work hard at getting you into a car, then this is the place. Thanks, Steven and Thanks, Ourisman Mitsubishi.

Jannice Wright

Steven and Ms. Monica are truly the best. I came in and they took very good care of me. Steven answered all my questions and gave me detail information on my car. They both gave me options that fits my needs. The process was easy-going. I appreciate both of them for helping me get my dream car.

Brittany Henry

Oh my GOSH! The guys at Ourisman Nissan are AMAZING! Particularly Nick Cutlip and Steve Jones. Even with some hiccups, (power outage when I was finishing up the purchase) they were attentive, courteous, and professional. Not only was the customer service stellar, *my credit wasn’t the best* but they managed to get me the exact model I want at the best rate. I came 2 hours to get this car and I am so grateful I did. Come to this dealership if you want to be taken care of. MERRY CHRISTMAS!!!

Adam H

I am not native, sorry for my mistakes made in this review. I am concentrating more on taking good photos instead of long reviews. However, I got the feeling I need a full flagged review for this site. I will separate my review into three parts, environment, represents and the most important service. My background: Previous short time dealer, previous Evo IX owner, and bring my Lancer for service during the COVID time. Environment: As we all know Mitsubishi did not well in the North American market, so obviously they are on a budget. They tried hard to keep their dealership running. But their budget would not as good as other brands. 1. You get no food or sneakers on the second floor waiting area. (see my pictures with TV) The closest food store chain is 20min walks away, but it so hard to cross the highway I suggest just try the food delivery service. 2. They are trying to clean the Men’s room as hard as they can, but they're still not as good as your home, and there no papers when I use it. 3. Their salesroom is clean and friendly. All in all, it is not as good as other front-line dealerships (but you get a better price per performance on your car so why not, in my opinion). As Ford or Hyundai as a benchmark, I gave 85/100. Represents: They are both sides. Like the old guys talking about “There always some good paws”. The CS I met called Jason (sorry if I spell wrong). Men, the guy enthusiastic about his job is on cloud nine. Super professional, and give you suggestions about coupons, discounts, and listen to your opinion. But not all bros I met are on the same page. Plus, their Phone service and reservation system are rarely bad. 1. The cellphone you find through the Mitsubishi website is an empty number. 2. The number you find on Google Maps is Chevrolet dealer, you need to be transferred from Chevrolet to Mitsubishi Sales, and then transfer another time from M Sales to Service. 3. I want to change my maintenance reservations, but I accidentally deleted the confirmation email. Men, you know how hard I tried to reach those guys without going there? Even you finally reach the service department, it was a 1/5 chance somebody answers the call. I tried voice mail, email, and none of them works flawlessly. 110/100 for Jason, 60/100 for before service causes my last call finally to get through. Service: Like others, they told me what the service needs for my car, and the price is reasonable. I did not see any shady business here. You can probably get a better price on body shops but based on my personal experience, the official dealership did the original car better. However, their service speed was slow. Wait 30mins for all service quote? NO. I came around 9:30 am and until 11:30 am they finally gave me a quote list. Fix it in an hour or two? NO. Taken another four hours for bake, alignment, and a few hour jobs. I expected the only morning but finally leave afternoon and pushed all my office meetings. I understand it may be related to COVID situations, but I just write down my observation. That the reason I mentioned food before. You would need a whole day time stay here. My suggestions: Make a reservation through the website, keep the confirmation email, go here with your friends, throw your baby there, and go with your friends. Their no needs to stay for a whole day. I would keep doing business with this site. Come on, give him a promotion!

Keith Winslow

My sales person Nick was great. I sent my information to him prior to my arrival. When I got my there it was smooth sailing. Great experience!

Alberto Ayala

The process was smooth and easy. Very professional Sales Team starting from the Sales Consultant, The Sales Manager and the Finance Manager. The are awesome people to deal with

Geno Kinlaw

Jayna was very professional and helpful... she made this experience so delightful... She made my transition so smooth... thank you 1000!!!!! I FULLY recommend her for future sales

Nish TheeEmpress

The two gentlemen in the service department were extremely helpful. As well as courtesy, hospitable, knowledgeable and professional. I greatly the time and quality they took with getting my booked and my car being properly worked on 🤗🙏🏾 …

humphrey martinez

Great experience, bought my Outlander in Florida and now having my car serviced in Maryland. Appointment on time, great service no hassles.

Erika

I bought my new car from Nick. He made the process so easy. Was in and out within 2 hours.

Jessica Wilburn

I really enjoyed working with Fred. He was very professional and made the process of buying a vehicle not so boring. I felt he was always honest throughout the process and he went above and beyond to purchase me a few things out of the vending machine; knowing neither of us had ate dinner yet. He is a kind man and I would most definitely recommend anyone looking to purchase a Mitsubishi to Fred at Ourisman.

Genette Osondu

My service rep Jason was patient, thorough and helpful. I would recommend that perhaps there can be a more efficient way to schedule your appointments on line. I tried several times to make an appointment on Mitsubishi's site, but it kept bouncing back.

No

Excellent customer service, Jason in particular was a great representative of both Mitsubishi and of this dealership when I visited. Needed help charging my early model Mitsubishi EV, Jason dropped everything he was doing to help. Very professional customer service from everyone I interacted with. 5-stars.

Racquel “Scrumptuosity” Hill

*Past Repos or Credit Issues THIS IS THE REVIEW YOU'RE LOOKING FOR!!!* So of course having issues in the past it has been soooo hard to get a new car and knowing that I've been to various "We work with ALL CREDIT" dealers from hearing on the radio to seeing the signs everywhere. None of these places could get me a car. You know the ones who run your credit and tell you that $6-8000 down is what you need -eyerolls- then tell you to have a nice day. This place isn't that. Andre BLESSED BE is the best. He's a salesman. Yes. But it's actually kinda refreshing.... You know he's going to get you in a car. But you don't feel hustled. I came in there literally minutes before closing on a rainy evening. A completely illogical time to shop for or buy a car, but Andre was patient and showed me cars I wanted to see. I was able to come back the next day and leave with my 2018 baby that has everything I need and I can afford. Low mileage and no problems it's been a month. I'm so happy that I was given a chance again to have my own car and I'm so thankful to these guys for making it happen. Don't quit if you've been denied, come here!!

Joseph Banks

Well I'm very pleased with the salesman Roderick and the finance department for their respect diligence patience and accuracy on how much and what was to be expected in purchasing my new vehicle I love your dealership and I will surely be sending people your way thank you all and I hope you all have a wonderful work week!

Nicole Nolan

Ray and James were exceptional .. they made my experience amazing and quick also the icing on the cake was when they brought the car to me while I was at work

Knight Krawler

The Sales Professional Steven Collins was the Coolest (i.e., most helpful and professional) person that I’ve ever dealt with at Ourisman so far; and I’ve never had a bad experience so that a comment to the superlative assistant he’d provided. I only planned on getting my breaks fixes and the mechanics told me that I could trade if I wanted and he took me on a ride in a brand new car! Pulled off in around an Hour. This place is always blessing me up! Aces!!

Kaye “Iyawa Amari Bey” Harding

The team here at ourisman of Marlow Heights is AWESOME! Steve Collins helped me tremendously in purchasing my new vehicle. I was very apprehensive in coming in to even inquire about a car however Steve made the process easy and relaxed my anxiety. He also educated me in the process. A thank you is not enough gratitude to explain how much this has helped my family during these trying times.

Nerissa Ford

Bill is an amazing person!!! He was able to get me the kind of vehicle I liked. He valued my time, he was professional, and courteous. Monica was amazing as well. She’s funny, friendly, has great customer service.. I’m grateful for my experience and I love my truck!!!

dallas nedwards

Had an amazing care buying experience with my salesman Andre Burgess. He was really dedicated in see me leave in a new vehicle. Cools vibes and informative

Paul Miles

Great team, Ms. Jayla treated my wife and i wonderfully. Diggs the manager explained everything about our deal so clearly. Jayla let us pick our favorite color for our car and showed us all the options on our car thoroughly

Milton Cameron

I worked with Steven Collins and he helped me out when I was looking for a cash car and ended up selling me a beautiful Outlander 2017. He was very helpful and knowledgeable about the vehicle. I highly recommend you go see him if interested in a brand new vehicle.

Quincey Cunningham

Jason and Maurice are always, pleasant, knowledge, and professional. I am not sure what happened that the Team that changed my oil didn't do a superb job as my previous visits. This is my second purchase from Ourisman Mitsubishi. This has never happened and hopefully it will never happen again!

Bernard Koissy

My sales rep Timothy Kershaw provided outstanding service. He came in on his day off Sunday to complete the sale initiated the night before over the phone. Drove the new car to my house (45 min drive) as I didn't have another driver for the car I drove down there. He was great. My only disappointment came from the finance department that never called me to confirm they received the check from my financing bank. They would've definitely called if they hadn't. Still great service overall!

Tracey Phillips Jones

I had a wonderful experience at Ourisman Chevrolet Working with Mr Andre Burgess. He has been very helpfulI and very detumined to put me in vehicle, and i am grateful to haveBeen working with him. I bought my car.....

Roxanna Perry

I've been going to this dealership since 2009 and I've always been satisfied with their service.

Alexia Lewis

Andre Burgess is the best salesman he took really good care of me and so did The finance manager Omar this is my first time Financing from a dealership and I’m happy with the outcome thanks you guys so much

Linda Laws

Customer service is a priority and excellent! Your vehicle is serviced in an efficient and timely manner. The representatives as well as the technicians are very knowledgeable of the work needed for your vehicle. Your vehicle is returned to you without any minor forgotten tasks or mistakes. You are made aware of the services needed as well as approximation of costs for your next visit. I can depend on service being done correctly without any unexpected surprises!

Maya Parker

My experience with Andre Burgess was the best quick fast and easy salesman. Wouldnt mind doing business again. Very truthful and honest.

Derrick Young

I’ve purchased a vehicle from here before and Jayla Shade is one of my favorite sales persons. She made us feel comfortable, she gave honest & accurate information, very professional, and a great personality.

Saquan Burnett’s

Had a great experience at Ourisman Mitsubishi today. My guy Steve Collins gave us a wonderful experience made sure we left with the car we wanted. I will be back when I’m ready to trade in for my next vehicle

edra parker

I love me some , Steven Collins!!! He was excellent. It was really a pleasure working and meeting him!! Pallo was very nice and efficient too! Overall, excellent experience!!

Maria Cheng Dan

I just bought my brand new 2019 Mirage G4 from Mitsubishi of Marlow Heights. Tom Dobbins is the sales that helped me with this purchase. I am a person that practice social distancing and will refuse to leave my home. So I did the whole purchase via virtual appointment. We FaceTime so I can look at the vehicle virtually and Tom explained every detail of the car to me and he was very patient. The price negotiation is very nice not like the normal car dealership game playing as we all know. We got to the price I am happy with in a very short time. I actually filled out a credit application first the dealership give me great financing. When the car was delivered to me, I am so happy because it is such a beautiful car in person! It drives great and has great mileage. I am in love with the car. I wanted to give a special THANK YOU to Tom Dobbins for being so nice, patient and so kind to go over the details of the car with me. He is right, I will be very happy with my purchase and I am!!! I can say this is a Friendly Dealership, especially with sales like Tom Dobbins, it makes purchasing a vheicle a joy!

Lisseth Cruz

My sales rep was Pavi Hernandez!! And she was absolutely amazing... I went in to have my vehicle appraised for a possible trade in and walked out with a new Tahoe!!! She was very helpful and made sure everything was clear and that I understood the process and upcoming financial payments :)... if you are in the area and looking for a vehicle definitely go and see her!

Armoni Collins

We want to thank Monica and Basil!!!! They helped my fiancé and I get into a nice Volkswagen Tiguan with the best features!!! The smallest down payment and we were in and out. The crazy part is we came just to drop a car off to the service department and ended up Buying a car. Thank you again for all the help! We will definitely recommend them to anyone looking!

Mike

Today I went to Ourisman Mitsubishi to look at purchasing a 2017 Nissan Armada Platinum. When I arrived I was greeted by Mr Jarrett Phillips. What a nice wonderful, genuine and honest salesman! He assisted me at every step of the way. The vehicle was priced right and it was exactly how it was described online! Mr. Jarrett is very pleasant and down to earth! If you’re ever in the market to purchase a vehicle I would recommend reaching out to Mr. Phillips.

Christy Littleford

I visited Ourisman Mitsubishi Saturday February 24, 2017 to inquire about trading my vehicle in and I received great service from Fred Johnson. He made us feel comfortable. I must say that this was one of the best car shopping experience ever. Fred was very informative and he was answering every question of ours patiently. He had great customer service and it showed that he cared about his customers. My husband was ever impressed! I will definitely recommend my family and friends to go see Fred Johnson. He is an excellent car salesman. Thanks a lot for your time and attention to my needs.

Penny Marrow

Zane was very courteous and professional. He greeted me as I was entering the show and asked if I needed assistance. The entire staff was very professional.

Marquita Fendall

This was the best service I ever had in buying a car. They really work with you and walk with you though the whole process. Thank u all for all the hard work

M.

The salesman was very professional, and they really do with with your budget and price range. They will not give an offer until they run your credit and secure a lender for your budget. This works out, because they will not try to sell you a vehicle that you cannot afford, but tell you straight up what your options are. Overall, I enjoyed my experience with them, and would recommend anyone go to check them out.

Nevonne Onigbanjo

My experience at Ourisman Mitsubishi was excellent. My sales person Patricia Lee was efficient, personalable and great to work with. The environment was welcoming, everyone I encountered was pleasant and spoke in a professional manner. Patricia helped me pick the perfect vehicle for my family and I with no hassle. It was an easy and pain free transaction and I walked away feeling happy and relieved that I put my trust in Ourisman Mitsubishi. I would highly recommend this organization to anyone in need of a vehicle or service. Thank you Patricia for the great service 👍

Jen Braxton

First, let me say that this was the absolute BEST experience that I've had at at car dealership. Rod Gammon, you are simply the best. I came in with hopes of a new vehicle. You went above and beyond. Everything you promised me came through. You even towed my trade in to your dealership and gave me a loaner until you worked out the details. Thank you very much. If you're looking for a new vehicle, go see my man Rod Gammon. You will not be disappointed.

Ashley Spinner

A Saturday Well Spent! I had the honor of working with Lamar. He was adaptable and flexible right out the gate. I was not prepared (totally not like me) however, he helped me help myself lol!! He did not get frustrated at any point and found me a car I love!! The atmosphere is a family-like environment. The staff genuinely enjoyed working with one another and it showed. Oh....and Lamar finding me the best offer and deal was just the cherry on top!! Thanks again & again!!

Sandra Powell

Prior to visiting Oursiman Mitsubishi, I'd been car shopping for about 3 months. I had gone from dealer to dealer receiving horrible customer service and overall, just not the best deal given my circumstances. Finally, once finding Ourisman, I received nothing but the best! My salesperson Jamel Gonzalez was extremely attentive, respectful and caring to all my needs as a first time car owner. Jamel kept in touch, without bothering or pushing me (as many salespeople do). He also noticed the car I purchased did not come with floor mats, so he took it upon himself to purchase some for me! The finance manager was also extremely helpful as he did everything he could to make sure I was getting the best deal for my pockets. If you are looking to buy, definitely visit Ourisman and work with Jamel. He and the whole team will work with you and you won' t be disappointed.

M Oc

other than showing me and trying to sell me a FWD vehicle instead of the S-AWC , the experience was great.

Michael Lawrence

Ok. Kind service but has this wild contract. A great bait and trap. Not mad because it's the business of car dealing if you don't have all the dough.

Armoni Howard

Lamar was the absolute best and made my car buying experience nothing but the best as well! He definitely made me a priority and worked with me to get me exactly what I wanted. Even after driving off the lot Lamar has continuously been my go to for all my needs - oil changes, car wash, and a friendly check-up! I have and will continue to recommend him to anybody in need of a car. I can’t thank him enough for helping me drive off with my 2017 Hemi Dodge Charger. Very professional and intelligent salesman!

Jay

My salesman Wayne was excellent in showing the car and went over all pertinent details. He didn't try to force me into a more expensive model or add on what I didn't request. This was my second new vehicle from them. I definitely recommend them to find a great deal. 5 stars doesn't do them justice!!!

laith atari

Very Friendly and warm purchase experience, Mr. Fred Johnson and Ms. Monica were wonderful!

Tracy Blackburn

If you want to purchase a vehicle without the back and forth games that most dealers do, please come and see Howard Embden. You will have the best experience ever! The process was short and Howard answers all of your questions so there are no doubts about your purchase. I definitely will return to purchase another vehicle and recommend him to all of my friends in the market to purchase a vehicle. Thanks Howard!!!

Angela Tipton

I had the pleasure of purchasing a car from Howard Embden on Tuesday and I must say I was thoroughly impressed. After visiting several dealerships over the past few weeks I was jaded and simply didn't believe this dealership or salesman to be any different from the rest. I'm glad to say I was wrong. Not only did Howard take the time to understand my needs and my budget he helped me to stay within those parameters and had no qualms in telling me when I was over budget and totally out of my price range. I appreciate the time and patience that he took with me and I fully intend to keep my promise and purchase my next truck from him too!!! Thank you to Howard & Sam for everything that you did. My family and I couldn't be happier. God Bless.

Trina Jackson

Steve Collins is the best!!! He helped me even when I doubted myself. God is doing great things and again I’m so thankful for Steve Collins at Ourisman Mitsubishi

Riddick jr

This was my first time buying a brand new car. I met senior sales consultant Howard Embden. From the first day he made me feel like it was all about what I wanted. He never pressured me, always polite and respectful, also very knowledgeable about the vehicles. I feel blessed to have met Howard for this car buying experience, I will recommend him and Oursiman Mitsubishi to anyone.

Keyona Wheeler

Mr. Howard Embden was the ABSOLUTE BEST salesman! He gave me AWESOME customer service and ensured that I was comfortable and satisfied with my purchase! I would definitely recommend anyone to buy a car with him! I'm now the proud owner of a Mitsubishi Mirage! Thanks so much!

Stacey Young

Awesome experience! Salesman Jarrett made sure I was happy and got a nice vehicle! I recommend. Got a 2017 Chevy Malibu fully loaded with only 19,000 miles.

Dytania Payne

Great salesman!! Made it happen. Living up to his "Superman" nickname. You want a vehicle? Go see Andre.

ReCe Wilson

Listen, I have brought several cars in my life. But, I had THE BEST EXPERIENCE EVER! I told them what I want and they delivered. PATRICIA LEE IS THE WOMAN! She is 🔥! She don't play when it comes to get a deal closed. I'm starting over. She reassured me it was going to be okay. I never waited less time in my life. It was ALL DONE! I must give a shout to her manager as well Thomas Wooduff. They are dynamic time. Go get your New ride NOW!

Shayla Wilson

Mr. Berry and Dr Phil are amazing and they do what they say.. No. Surprises no hidden motive just true to their word. I came with the understanding that I was really approved I didn't stay all day for nothing. I came home with a brand new car that i chose and I am truly in love with my new ride and the service I was provided. Need a car go see Berry he will get it done!

Robert Brown

Mr. Brown and Mr. Diggs took such great care of us!! The building needed a little upgrade but not the staff! They were fantastic!

Chante Webster-Johnson

Tom Dobbins was an exceptional salesman. He was funny and engaging and I thoroughly enjoyed my experience. Tom and Philip Koudellou went above and beyond to work a deal to get me into a vehicle that I love! I would recommend anyone looking for a new or used vehicle to go to Ourisman Mitsubishi and asks for Tom Dobbins. You won't be disappointed.

Berton Johnson

I had a wonderful experience with Mr Howard Embden he was both crazy, funny and professional at the same time. He took excellent care of me I would definitely recommend him to anybody who is looking for a car he is by far the best salesman ever.

Sai Chow

Had the first service on my 2019 Eclipse Cross done here. The service department is amazing and to top it off with a car wash. Will definitely be coming back to service my vehicle for as long as I own it.

Sade' Still

I was very happy with my experience with Fred at Mitsubishi of Marlow Heights. Fred was proactive in searching for a reliable car for me and was quick to answer questions as they came up. As a first time car buyer, the process was very smooth; Fred makes it easy! I would recommend Fred to all my close friends and family.

Beverly Hairston

Howard Embden I had a wonderful experience purchasing my 2018 Mitsubishi Outlander. Howard made everything easy. He did an awesome job. He answered all of my questions, And believe me I had a lot of them. You need to visit him , if you are looking for a vehicle.

Owen James

The people over at Mitsubishi displayed excellent customer service, especially Mr. Howard Embden. He treated me with superb care and I felt like a part of the Mitsubishi family. The people over here have great attitudes and personalities and really make you want to buy a car.

michelle p

I had trouble getting a vehicle. Credit was horrible! I called and worked with Tom for one month over the phone before coming in. He listened to my concerns, desires, and expectations. He had already found what I wanted and invited me to come in. I actually came on his day off. He rushed in and took care of me like family. Tom was kind and helpful. I could not have believed in my wildest dreams that car buying would be so painless! I later pulled off the lot in my dream car. If you are searching for customer service and support like no other... you have found it. Thank you Tom and Ourisman for making my dreams come true!

jarron stewart

Best experience I’ve ever had!! Would recommend to anyones who’s buying a car for the 1st time or to those that have been turned down that are still in the market. They will work with you! My sales man Fred Johnson!!! ( who I highly recommend) asked me what it was that I needed and within an half hour or so he came back with a decent selection of vehicles, better options than what I had intended on getting. He was professional and understood exactly what me and my family’s needs where as explained. Oh by the way my credit was less than perfect and they where able to put me into a 2018 outlander sport with decent payments and an excellent 10yr 100k warranty Don’t be fooled by the bad reviews go try your hand I was skeptical at 1st but I’m glad I went. Call and ask for Fred Johnson!! These people will do everything in there power to help you.

terrencepalmer1

Everytime i bring my car there for service Jason provides me with outstanding customer service. His demeanor and can do approach is so welcoming that you know you are leaving your vehicle in great hands. Keep up the good work!!!

larry barkley

Tom Bobbins is the best!!!! After several unsuccessful attempts at purchasing a new vehicle my wife & I had lost hope until we met Tom. The entire team there made us feel like truly appreciated customers. Anyone who asks me anything about auto purchases will get my praise of Ourisman Mitsubishi & especially Tom Bobbins!!!

Rik Rik

Howard Embden - it's was my fiance and I second time at this location and we worked with Howard. He got us into our 1st car and today got us in our second car. Great person with a positive outlook of the process of selling vehicles. Great job Howard!!!!

shekita Jones

Lamar is a wonderful sale man because of him I purchased my first brand new car 2017 Outlander Sport ES . Lamar was pleasant to work with he listened to me and made the process easy. Thank You again Lamar I will be recommending friends and family to Lamar

Ronny Makell

I have been a Mitsubishi customer for over 15 years. I have had cars serviced at the Branch Avenue Mitsubishi dealership on numerous occasions. The Service advisors are always friendly, courteous, and knowledgeable. It is always a pleasure.

Earl Day

I came to Ourisman mitsubishi to work with Howard Embden I have known him for a very long time he is very good and honest man very Trustworthy Knowledgeable And courteous. I saw the Eclipse Cross and fell in love with it. Howard gave me a great deal I'm very happy now I'm a proud owner of a 2018 Eclipse Cross

Farae Johnson

Mr. Steven Collins customer service was AMAZINGGGGGGG.!!!!! As well as Mr. James Diggs! Highly recommend them to anyone trying to purchase a car!

Kanisha Pennymon

I went in in hopes of trading my car in! Traded in my tires 03 KIA for a new ride.... FRED & RB helped me do just that had me in a brand new 19 with 0 down! loving my new car thank you for going above and beyond! and working with me.... Phil also! Thank you a million times.

Brenda Taylor

Howard Emden was a very professional and gracious salesman. He looked out for my bottom line and bent over backwards to please me and take care of all my concerns. I will recommend him to any and all of my friends and relatives in the market for new OR used vehicles.

JoAnn Oliveira

Howard Embden has been a very kind and considerate sales representative. He really assisted me with upgrading to the 2016 Outlander. His patience with me and my questions has made my experience very positive. I would definitely recommend him to my friends that show an interest in getting a Mitsubishi.

La C

Great! The guys in Service are the best. I got rid of my Mitsubishi and bought a Jeep. However, the service is so Top Notch that I still go there...it's still an Ourisman dealership. I would take any of my vehicles here...plus they know ALL of their repeat customers by name.

Eunice Gorham

I always get good personal service from thie guys Jason and Maurice, who are in charge of this department. Been coming here since 2008 when I bought my SUV. I recommend them to everyone, no matter the make of your car. Keep up the good work guys!!!!!

Helen W

Fred Johnson is a great salesman! Super patient and professional through the whole process. He sat with me and walked me through every feature of the vehicle and what all the buttons do and how to change certain settings. Strongly recommend this dealership and Fred Johnson!

Troy Niskey

I had the greatest car buying experience with Mr. Jarrett Phillips, Sales Associate, and Mr. James Diggs, the Sales Manager. They continued to listen regarding my overall needs and met them spot on!

BubbleGumPrincezzZ5

ASK FOR LAMAR EDMISTER!! Visiting here was the BEST car shopping experience ever!!! I visited several dealerships in the DMV area and I ran into a lot of sales reps with horrible customer service. But here you get great service and they don’t pressure you to buy a car. I Loved my sales rep Lamar Edmister!! He got me into a great vehicle with a good rate. I would definitely recommend anyone who is looking to buy a vehicle to visit Lamar Edmister at ourisman Mitsubishi, he’s the best hands down!! Not to mention If you don’t have great credit, they’ll still get you into a awesome car.

Vanessa Hawkins

6/25/2019 Today I took my 2015 Mitsubishi Mirage in for an interior cleaning service and was introduced to (Buck) the person responsible for such superb and remarkable detail service. I will never go anywhere else for my detail service as long as (Buck and Jason) are around. Jason is the primary reason why I already bring my car here for all my service because of his cool, calm, and professional demeanor, as well as his quick and witty humor. Btw ladies, Jason gives the most amazing hugs! :-)

Kai Corlley

My experience here at the Ourisman Mitsubishi was So Awesome, I started out at Auto Giant just a few blocks away, lets just say they gave me the impression that I could only make a deal with them, and they gave me one price to tell me another, customer service was not satisfying. I chose to leave and come to Ourisman , I was handled very professionally by Asia Chandler-Morris, her superb leadership in car sales is just AWESOME!! lets just say I was proud to be an Ourisman Customer!!..I got the 2015 Mitsubishi Outlander sport SE!!!!! I would recommend any of my friends and family!!!!!!!

David Reddix

Howard Embden and Phil were so awesome. They put my wife in the vehicle.that she wanted. Also they kept her under our budget. Thank you guys so much!! Anybody looking for a vehicle this is the place to start. I guarantee you will not.leave without finding your dream vehicle.

Terron Crestwell

Came to the dealship and got helped by Howard Embden. He provided excellent customer service & really helped us with buying my first car. Make sure if you tryin get a good deal you link with Howard. Plus he jhi like funny with the LeBron James bald spot. He a little old so you gotta bare with his jokes other than that he pretty chill.

T D

The staff in the Ourisman Mitsubishi service department is what keeps me as a loyal customer. They are always cordial and knowledgeable when it comes to my vehicle's service needs. Keep up the great job!!

Alice Lobee

Howard Embden was a excellent and outstanding salesman. He helped me and my children all through the process. I gave him a hard time because I know that I'm stubborn and spoiled, but he didn't give up on me until he sold me my new 2016 Outlander. I would definitely recommend that you see Howard for your next vehicle

Latonza Shumate

Jarrett Phillips was a excellent salesman. Very knowledgeable about the car I wanted. Very nice patient and professional young man. He got me in the car I wanted with no problems.

Michael L

My wife and I went to Ourisman Mitsubishi on 18 Aug to purchase a new car for her. We were greeted by Mr Tom Dobbins and I can say he is the best salesman I have ever dealt with. He’s very knowledgeable, honest, and funny (and a Veteran). Our experience was so good that we actually left with two new cars instead of one. There was no pressure in buying either Oulander and my wife and I were extremely pleased with the process and the friendliness of the entire team, to include William from the finance department, Jason from maintenance, Durrell Samuels, sales associate, Phillip Koudello, Sales Manager and Joe Farrah, the General Manager. All in all, thank you to the Ourisman Mitsubishi Team for our new Outlanders!

ADELBERT Henson

Howard Embden was a great salesman. I came in with my wife to get one thing and ended up with a beautiful New Mitsubishi Outlander Sport. Thank you so much for your service today it was greatly appreciated.

Emmanuel Anozie

Purchased my Mitsubishi Montero from Ourisman Mitsubishi in 2002. Since then, the good service team of JASON COLLINS have helped to keep my SUV alive. With almost 300,000 miles, my truck is running well and I'm not willing to give-it-up. THANK YOU!

Migdalia Washington

Howard Embden was great! He took me to the whole process he was very patient with me he help me trade in my 2015 Outlander and put me into my brand new 2018 Outlander I'm very happy and will definitely purchase from him again. He gave me a hard time but it was sure worth it thank you very much for all your help

C.L. Chapman

2018 is starting out fantastic for me with a new car purchased from Ourisman. Tom Dobbins is very knowledgeable of the auto industry and he went the extra mile to ensure that my second new car purchased from Ourisman Mitsubishi was a comfortable experience. Shout out to Tom Woodruff for crunching the numbers to seal the deal.

Raseeda Ganson

I love the mitsubishi Family. I purchase three cars from mitsubishi over the year's. All my experience were great!!!! Please bring back the Endeavor and Galant. See you in 10 years to purchase my fourth mitsubishi. Goodbye for now

Wipapa African Footsteps of Tomorrow

Mr Howard Embden is very outstanding salesman. He has the charisma to make you purchase a car even when you are just playing around. He is the best and need more fat bonus from you because he does a good job.

sheena fogle

My sales rep was MR.Steven Collins . He’s an awesome sales person . He was very patient, helpful and kind . I’ll recommend him to EVERYONE. Thank you again Mr. Collins

Lakisha Gaither

Overall The Staff At Mitsubishi Was Wonderful 😊 👍 Very Precessional, Very Polite,, & Very Helpful... Job Well 👍 Done.... Thank 🙏 You All For A Wonderful 👍😊 Experience.... Kayela Fields, & LaKisha Gaither We Want To Thank 🙏 The Entire Team At Ourisman Mitsubishi Of Marlow Heights In Tempe Hills MD

tawanna edmundson

Howard Embden has been such a blessing. Today I walked in not expecting to drive out in a vehicle, my spirit was down, but with Howard's sense of humor I began to smile and before you know it I walked off with a 2015 Mitsubishi Outlander Sport. He was very knowledgeable about his work and knew how to calm me down by keep telling me to keep a positive attitude, And I thank him from the bottom of my heart.

ABDULAZIZ HOURANIA

Tom Dobbins was the best salesman ever. He was funny and gentlemen . And he played with my little son that was so nice of him I would recommend anyone to go to Ourisman Mitsubishi and asks for Tom Dobbins. You won't be disappointed.

Dayo Udiani

I am really impressed with the quality of service given to me by Howard Embden. He went above and beyond the call to duty to make sure that my car buying experience was excellent. I am a very satisfied customer.

Tresa Corbin

Mr Jason is very knowledgeable and takes the time to answer all my questions and explain things to me regarding my vehicle.

Ken Board

Howard Embden was a great salesman. He got me the car I wanted for a good price. If you're thinking about a Mitsubishi call Howard. Great customer service.

Kim Taylor

Howard, Embden He is the Best!!! He is the kind of salesmen that I would want to greet me each and every time. He's cares about you as,a customer, he take his time with you, he doesn't rush or slick talk you. He's a great salesmen.

Lawren McCoy

Today i went into the car dealership with a mindset that i wasn't leaving with any car!!!!!! After working with Howard Embden, he turned my frown upside down. he worked hard and long hours to make sure i was left satisfied. I really appreciate his dedication and hard work tonight . I now am an owner of my first NEW vehicle

D 123

Great dealership to shop for a vehicle! Mr. Bobby White was a tremendous salesman and I highly recommend him

Jerome Stanford

Our salesman Barry Melford went above and beyond his duties to make our buying experience a good one. My wife and I are are extremely pleased with the level of professionalism and service we received from Barry while car shopping. I would highly recommend Ourisman Mitsubishi and Barry Melford for future car buyers

Chantayle Watkins

I thank Howard Embden and Thomas Woodruff for getting me into my brand new Mitsubishi. I went to another dealership near by to purchase a vehicle and they were getting ready to overcharge me for a used Mitsubishi. I called Motsubish and was able to purchase a brand new vehicle for less than the used one the other dealership was trying to sell me. I really appreciate the professional customer service and their “can do” attitudes. Both Howard and Thomas made my car buying experience a memorable one!! Thank you guys! You rock!!!

Ronald Goodwin

I had a very delightful experience in purchasing an automobile from Mr. Howard Embden. All of the transactions and explanations were very thorough, thoughtful and professional. I would highly recommend him to my friends and associates.

Danielle Williams

Fred Johnson was wonderful and very professional. He went above and beyond satisfactory. I would recommend his services to everyone. Thanks Fred Johnson for you hard work!

John Collins

I went online to shop for a Chevy Tahoe and I found one at Ourisman Mitsubishi and Used Cars I came from Virginia to the dealership and met Howard Embden. I sat down and hash out my trade but we came to a number that I was happy with and now I'm proud owner of a 2015 Chevy Tahoe LTZ. I recommend this dealership and recommend Howard

Terry Muhammad

Purchasing a new Mitsubishi on my birthday, off the showroom floor, on a beautiful day, with the weather being in the 70's felt like Heaven. Everything was perfect, from the SUV, to the test drive, from the car salesman, to the finance manager. I have no regrets. I'm very elated for the purchase, and will recommend my friends and family to buy not only a Mitsubishi but a Mitsubishi from ourisman.

Barbara Morrisey

I do appreciate the help that Howard Embden gave me even when I gave him a hard time. He has a sign in his office that says no negative thinking allowed $20 fine. So I must owe him a $1000 Lol. I am happy to be leaving with my new car

Mike Wri.

My salesman, Tom Robbins, was excellent. If he didn't understand a question concerning the Mercedes that I purchased, he didn't falsely answer or fabricate an answer, just to move a unit off the lot. General manager Joe Farrah was the best. Joe gave this writer 7 thousand dollars more for my trade, than Merlex 12 miles away. Literary 7,000 actual dollars. Joe's staff was very professional throughout the entire purchasing process. From the lot associates cleaning the Mercedes, until I concluded the deal with the financial officer, presenting my Md SECU Auto check and Down payment. Unlike Merlex $1300.00 fees plus. Ourisman fees very reasonable, Also Md Secu, stated that they would not except a car from Merlex to finance. After visiting Merlex, this writer quickly discerned the obvious reasons why a major Credit union doesn't perform business with Merlex. There was no reality of this writer purchasing any vehicle from Merlex. Joe Farrah, you employ a very professional sales Staff. Thanks again for the professionalism displayed.

Elias Losego

We are on a road trip around the country and started having transmission issues. Pretty much thought the entire trip was over at that point. We took our Outlander to Ourisman Mitsubishi as it was the closest one available to service our vehical. Jason, the service manager, had our vehicle inspected in the morning, overnighted a new transmission, and replaced our old one within 48 hours. Everyone at Ourisman was very nice and helpful and didn't give us any B.S. They turned a really discouraging situation into a comfortable experience. It helped that the service was under warranty, but still a five star staff at Ourisman.

Scott D.

The whole Ourisman Dealership was really helpful when I really needed some help. I was recently discharged from Chap. 7, and I wanted to buy an automobile. First Nick C. at Ourisman Hyundai, who would not give up on my app. He called Ourisman Mitsubishi in Marlow Heights after all banks turned me down. Then Barry M. at Ourisman Mitsubishi who was very kind to a disabled person and got me a 2018 Mitsubishi mirage for only $500 down. Thank you Ourisman dealerships!

Erica McMichael

Mr. Howard Embed helped make my Christmas Merry. He and my husband surprised me with a new car!!!! Our sales experience was hassle free and extremely professional

Legend Hendricks

I woke up feeling down about the issues going on in my life so I said I need to pick up I’ve been looking at cars trying to decide what to do with my old Camaro recently got a letter in the mail from ourisman saying I was preapproved so I decide to give them a call spoke with the sales man by the name of Howard Embden who kept assuring me to come in with all my doubts I had of actually leaving with a car he kept saying no negative thoughts or Im charging you a $20 fine sir so I said why not I said be there by three arriving he greets outside with the most positive energy assuring its going to work out for me still having doubts he tells me to go look at some cars so pick out the car I like still thinking this is a waste of my time then after a little while waiting and going through the process he tells me he got me the car brand new 2018 Camaro rs fully loaded and I love it! Howard Embden is a great guy to deal with in this purchase because he was really real and down-to-earth and gave me all honesty about buying my car and got me the car I wanted thank you Howard Embden!

Caitlin Sloan

I had a great experience purchasing my last car from beginning to end. My salesman, Roderick Gammon was very knowledgeable, friendly and extremely helpful! I would recommend anyone visiting this location and asking for him!

Denzil E. Grandison

I had a great experience I feel that I got lucky because I did not believe that I was going to get approved for a car. But Howard Embden ended up helping to make to possible for me to drive home in a 2016 Outlander S.U.V. and the staff is wonderfully outstanding.

Yohannes Gebremariam

I came to Ourisman Mitsubishi to upgrade my 2016 Outlander and get a brand new outlander and I met Howard Embden. Howard was great I don’t consider him a salesman I consider him a honest friendman I am an hour proud owner of a 2018 Outlander SEL

Lauren Williams

My experience with Mr. Lamar Edmister was very pleasant, patient and rewarding. He was very understanding and did not pressure me to make to purchase a car. It felt like I was conversing with a family member. Mr. Lamar warm greeting and support allowed me to feel comfortable in purchasing another vehicle with mitsubishi. I will recommend family, friends and collegues to Mr. Lamar.

Janet McPhatter

Go th Ourisman Mitsubishi in Marlow Heights and ask for Patricia Lee the best salesperson they got! I’ve known and bought cars from her since 2006. Five to be exact. She is professional, down to earth and easy to work with. What ever your situation she will work with you. She is a true asset to the Ourisman family with 18 years of experience.

Florence Kauffman

Howard embden was very very helpful and patient helping us to get our new car. He is right no negative thinking allowed. What we thought was impossible headed possible. Thank you howard. You're the greatest.

CARTER GIRL

I've purchased my last 3 vehicles from this location. i admit i don't understand how the rebates (cash back) program works or the loyalty customer program works since I've never received the checks; was told that it was going to pay towards the balance owed or something like that -- but that aside, my car buying experience was hassell free

Irving Whitley

Mr. Howard Embden was very helpful in my purchasing a new vehicle. I entered the showroom to claim a sweepstakes prize with no intentions of buying a vehicle . Mr. Embden was able to crunch some numbers to make it affordable. I am in awe of the vehicle and happy that I was able to make the purchase. Mr Embden is an excellent salesman and should be commended.

Chris Pyhtila

Jason is amazing, he is helpful, kind and knowledgeable everytime I bring my Outlander to Ourisman. He helps justify my driving from Virginia to have all my dealer services performed

Terence Butler

Fred, is the man to see. He didn't allow me to leave the dealership the same way that I've came in. Walking. I'm not going to go into detail because everybody's situation is different. But Fred, helped me get into a new car. That is my first car legally. Truly thanks Fred, for fighting to get me in a car

Adebayo Adelugba

Mr Howard Embden is the greatest man I have ever met. He is very helpful and I really love his personality and I am very happy with his customer service. KudoS to Howard Embden I give him excellent

Tomika Keels-Mozon (Mika)

The experience I had was like no other and I have purchased SEVERAL vehicles! To say Howard Embden was amazing would be a gross understatement! I am TRULY appreciative to the entire Ourisman team!

Wendy Sullivan-Lewis

Great customer service by Andre. Also the finance department was very efficient Palo and Omar were great.

Kathryn Knigge

We had a wonderful experience with Howard Embden. He was able to answer all our questions and help us go easily through the car-buying experience. Definitely recommend!

brandon rouse

My experience with Jason and Maurice is always good whenever I have an issue they both take great care me and my vehicle. They kept me well informed of the progress of my vehicle every step of the way.

Franchesca Carter

I had an awesome experience the 2nd time around this is my 2nd vehicle purchase from Ourisman mitsubishi. Howard Embden was great. I am now a proud owner of a 2018 Mitsubishi Eclipse Cross. I would definitely recommend this dealership to my friends and fami

Shawn Hughes

After receiving a call saying I was pre-approve to get a car. I went in doubting or thinking it will be a bad experience. It turned out to be a awesome experience I drove out in my new 2017 Mitsubishi Outlander sport. Lamar at Ourisman Mitsubishi was true to his word. Even after completing the deal he took the time to go over everything about my new car. Never had a car saleman done that!!!! Once the deal was done they say congrats shake your hand and send you on your way. Truely grateful for him and say if you looking for a car go see Lamar Edmister at Oursiman Mitsubishi /Chevrolet and you won't be disappointed

AiiresPhotography Channel

Great service. Went to eastern motors up the road and had a hell of a time. Decided to come here. Seriously be clear and be ask em what you want or need. They’ll get it right. Ask for Andre the sales “Superman”. He’s the one who helped me out.

Vera Lynch

Mr Howard Embden excellent customer service while assisting my best friend in purchasing a 2016 Outlander. I would definitely recommend Mr Embden to be your sales representative on your next new or used car purchase.

Denise Samuels

I came just to get an oil change. Howard decided it was time for me to upgrade and he put me in the car that I have wanted for awhile. He gave excellent customer service and is very honest and knowledgeable.

Chana Mackey

Lamar Edmister was a great attentive sales representative. I really appreciate all his hard work to address all my needs. If you're looking for a car/truck don't hesitate to look Lamar Edmister up.

Patricia Osgood

Tire technician spotted a faulty tie rod on front tire. Senior Advisor reported the need for a new tie rod and the immediate availability of a replacement. Thank you for keeping your customer's safety at the top of your list.

William Harling

My experience at Ourisman Mitsubishi was great. My salesman Howard Embden took great care of me and I'm so glad that I was able to get him for as a salesman. I'm happy

Cecilia Rawlings

We had a great experience working with Howard Embden. We was not planning on purchasing a vehicle today, but working Howard we was able to purchase a 2019 Outlander sport!

Teneisha Ruff

My sales associate was very helpful (Basil) and Mr Diggs assisted and was very helpful and made me very comfortable with my purchase experience

Pamela Robinson

Howard Embden saw me driving through the parking lot and immediately asked if I needed help. Initially I was hesitant bc didn't think I could get into the vehicle of my choice. He assured me that he would do everything thing to help me with whatever I needed. He introduced me to a vehicle I had never seen, and quite honestly I didn't think I would like it....I'm proud to say I am now the owner of that vehicle!! Thanks Howard!!

Joann Ziegler

I bought my Eclipse Cross from there. It was affordable. I have not had any problems.

Nell Broome

Howard Emben was great and very helpful with our car purchase, wouldn't have asked anyone else, he worked hard to make sure we got everything we needed before we left his office I would recommend others to come see him and he even offered me pizza such a great guy.

Ravona Berkley

My experience with Ourisman has been most pleasurable. Jason is very helpful and very professional.

Felishia Jackson

Howard Embden is the best My experience with Mr. Embden was great. His sense of humor is great and he has SWAG. We really appreciate him being straight forward. No catch 22's or nothing. Visit him anytime.

India Brown

I came in with a expectation and a goal in mind i didn't want to go pass what i decided to spend and prayed for a good deal at the end Im walking away with more than i expected it was a great experience working with Howard Embden.

John G.

Just a brief note to let Kenny Powers and Mark know that I was impressed with my recent dealings at your service department, especially with John Courtemanche, Jason Collins and Maurice Peeler. Jason actually challenged me to change the accessory installation during the week as opposed to on Saturday. I hesitantly accepted because of the difficult logistics coming from Ashburn, VA to Ourisman in MD. Nevertheless, John, Jason and Maurice earned my confidence by handling the situation professionally. My wife and I sincerely appreciate the quality work that was done in the 2016 Outlander GT. I also enjoyed dealing with Rex Barnby, he is extremely knowledgeable, efficient and thorough with the paperwork. Lastly thanks to Joe Farah and Howard Embden for making this deal a reality. Kenny, although the Mitsubishi side of the dealership needs a face lift, you got an excellent team of high caliber people looking after your customers. Kudos and thank you so much! John and Nadia

Douglas Plummer

Howard Emden was very knowledgeable and extremely patient I would recommend anybody to come back and see him pacifically. I am a longtime Mitsubishi customer and service is the main reason why I came back to Mitsubishi the service department is great and Jason Collins is an outstanding service advisor

BOOM BLACKA

The staff is great .They will work with you to achieve your automitive needs. Their selection of cars is wide.Trade in's are a bonus.Good credit is a bonus.They will match you with the automobile that was made for you and your lifestyle.

Tomiko Thompson

Monica, Fred, and Andre all went above the standard customer service! Every one was warm and very professional.

BLKburn JB

Once I decided on the numerous vehicles available, Jarrett had me in and out in less than 90minutes. Who says buying a car takes all day.. clearly you didnt go to Oursmans Chevy..

James Mifflin

I needed a car for my son. And the salesman Howard Embden was so helpful. You don’t get many like this! From start to finish he gave me the time I needed to purchase the vehicle!

Steve Royall

I came to the dealership looking for a newer vehicle because Uber and Lyft requires a 2009 and later vehicles I needed one and put it off for a while decided that just going to give it a try didn't expect a whole lot because my credit not the greatest I came in I talk to Howard Embden and still didn't expect a whole Lot. But Howard close the deal and now I'm leaving happy in a 2015 Toyota Camry

Clifford Elder

I had a nice experience working with Howard Embden. He was very professional and explained everything to me about the equipment. His service was very fast. This is my third Mitsubishi

Kenneth Smith

I had wonderful car-buying experience. Patricia Lee was an excellent salesperson. She was very knowledgeable in the vehicle I purchased and I never felt rushed...Thank you Ms. Lee!!

Kimberly Lanier

Jarrett was awesome!! He was very professional and patient with with us. He was recommended to me by someone he was very friendly and helpful thank you Jarrett Phillips

Roosevelt Hall

I have purchased 4 Mirages over that last 3 years and these cars provide everything you need for transportation. Seats 5, around 50mpg, ac/heat/radio and VERY easy to provide your own preventive maintenance.

jose ruano

Howard Embden was a wonderful sales person. He helped me out to get my brand new truck quickly. I recommend him to help you out too.

Amy Wood

Jarrett was awesome! Any concerns I had he addressed and took care of right away. He addressed all requests to make the deal happen! Awesome experience!

Adrian Moon

Great experience at Ourisman Mitsubishi in Marlow Heights, Md. Mr Howard Embden showed professionalism and was very courteous and worked to ensure all my needs. Got me in the car that I chose with no money down and I'm very thankful and about to ride off into the sunset. thank you sir

Darlene Bennett

Howard Embden is an excellent salesmen. I will definitely come back to buy another car and will definitely recommend others to him as well. Very professional.

Dm M

Mr. Howard Embden is a very kind sale representative with a great sence of humor. I bought a Mitsubishi Outlander and he was a really helpful person. Thanks Mr Howard for all your help! God bless you.

Tea Taylor

Howard Embden provided excellent customer service. He was attentive and knowledgeable. I appreciate him and now I'm driving my new vehicle....what a blessing!!!!!

Michael Nicholas

Had the best salemen @ Ourisman Mitsubishi. Wayne Sescoe listen to my needs and met my expectations. He put me in a car that had alot of the features I was looking for in a car. The best thing that he did was put me in something that I wanted and could afford. I know I'm going for my next new car Ourisman Mitsubishi and my salesman Wayne Sescoe.

Kelvin Bennett

Howard Embden went well above and beyond to help my son get in a ride. I have never experienced help like he did. Now we are working on another vehicle for my wife.

Marouf Diallo

Great car buying experience from start to finish thanks to Howard Embden. Very knowledgeable with a great sense of humor. Definitely recommend both him and this dealership.

Alicia Davis

It was amazing an absolutely beautiful experience awesome 👏 customer service and friendly staff and the management was great 😊 the best! …

marie stanford

Barry Melford was a real pleasure to work with. He was knowledgeable and very friendly. I will highly recommend Barry to anyone looking to purchase a vehicle.

Ed medellin

Von Bell was the most pleasant salesman I've ever met. His professionalism, charisma, and knowledge made our buying experience the best ever. Exceptional human!

Alvaro Arriaga

Everything was good we just waited and see if we was able to get into a nice reliable car

Adia Bailey

Went looking to lease and ended up buying. I've always bought used but for this deal....bought a 2018 and loving it! Howard Embden, awesome GOD fearing man made my day.......Thanks Howard!!

JustMarvinnn

Mr. Howard Embden has got to be the best salesman ever he helped me to buy my dream car at an outrageously awesome price. He's out here helping people and making dreams come true LITERALLY

Harold Lewis

Steven Collins was an excellent sales person and very honest and was able to help me when no one else was. Go see Steven Collins in Marlow heights

Inez Clyne

we have been so blessed to come across Lamar Edmister at the marlow heights mitsubishi, if it wasn't for him i would not be this thrilled with my brand new 2017 outlander, he was so helpful and gave me exactly what i was looking for and that's what i like, so next time i need a car, or if someone i know needs a car i will send them directly to him hands down, thanks for your help lamar you're the best! :-) sorry it has taken me this long to write a review, but you must understand I've been in my new car enjoying it to the max :-) very happy costumer

LARREICE KEY

I was over joyed with my first car purchased from Ourisman Mitsubishi . My Sales Professional Basil Ngere was wonderful . Good Place to buy a car and i will be back to do business down the road.

Ashley Wilson

Howard Embden was the best help today. I enjoyed his customer service I'm now a proud owner of a brand new 2018 Mitsubishi Mirage thanks Howard

David Battle

I woke up one morning and looked at my Mitsubishi outlander sport and decided I wanted A Nother vehicle so I decided to go down to Ourisman Mitsubishi. I met with Howard and he showed me the all new Mitsubishi eclipse cross when I saw the features of this SUV I was flabbergasted I truly appreciate the staff and the way I was treated I am now an owner of a 2018 Eclipse Cross

Taii HILFIGER

jarrett was really Good he went above and beyond to make sure I got the car that I wanted and was very professional and considerate of the needs of my shopping experience and I will recommend all of my friends to him best service by far give him a raise

Sharhonda Jefferies

I was referred to Tom Dobbins and my experience was amazing I spent almost 2 weeks with other dealers talking me into a car that I was not happy with. Now thanks to Tom I’m driving the exact car I wanted.

DARON HALL

Ourisman Mitsubishi is great place to purchase a Vehicle . i just purchased a car from Basil . i am very happy with a great deal that i received and also treated with respect at the DealerShip .

Lakeesha Washington

I came back to Ourisman Mitsubishi used cars to upgrade my car I met the salesman Howard Embden and I fell in love with this beautiful 2015 Mercedes and they gave me an offer that I could not refuse and I am so very happy if you’re looking for a used car please see Howard he is absolutely amazing

Jameka Harmon

Despite my attitude and me being discouraged Mr Howard Embden help me to get into a vehicle. It is a long process but it is worth the wait but I got my car a 2019 Outlander Sport

Kesha LeBron

Howard Embden was an outstanding salesman. I came in for an oil change and he was able to send me home in a brand new 2016 outlander.

Reginald Godbolt

This is a great place to shop for a vehicle! They are professional and have great sales reps. Howard Embden was real helpful and got me in my vehicle.

Jamaal Bethea

Barry Melford and the staff at Ourisman Mitsubishi did everything they could to get me into a vehicle given my current financial situation. It wasn't easy to say the least but they made it happen. Kudos!!

Emily Laws

Patrica was so helpful with all the needs and questions that I had! I would highly recommend this for anyone that has questions for first time car buying. Such an inviting environment!

Tyshon Hardmon

Howard Embden was great. Charismatic and very helpful. Went out of his way to do so much along with William Allen II.

Chandra Reinhardt

My dealer Mr Barry as well as the rest of the staff was Friendly yet Professional. It was a Great experience from start to finish. Thank You.

Christopher Carroll

I was introduced to Howard Embden by friend or reassured me he can get me in a car when I met Howard on the phone I kept telling him I didn't think you could get me approved but he kept reassuring me that he could and when I got to the dealership he got me approved and got me to a car that I love I'm now a proud owner of a brand new 2019 Mitsubishi Mirage thank you so much Howard

Jamie Britton

Durell is an exceptional salesman, he could probably sell wings to a fly!!😂 Cool down to earth guy, knows his stuff. Came in got me through the process, it was smooth sailing! …

1st Plans 4 Your Life Mansour Ash-Shakoor

Very Professional 1st class performance attention received from all there team members... I will highly recommend family&friends or customers to take thier vehicle to them for service or just to pay them a visit for automobile concerns... Outstanding keep up the work!

Kathryn Hinckson

I had a very pleasant experience with Howard Embden at Ourisman Mitsubishi. He went to great lengths to ensure that I’ve got a vehicle that I was satisfied with.

Javier Bonilla

We appreciate the help that Mr. Howard Embden gave us in a brand new vehicle excellent service excellent person and we are so glad that he was able to hook us up with it and we cannot thank him enough appreciate it we recommend him for everybody to come and check it out you going to walk out of here with the vehicle you want and you be 100% satisfied appreciate it thank you very much

Belinda Anderson

Jason as always was courteous, friendly & professional. He is truly a value to the service department

Lovell Blair

Howard Embden was a great sales man and gave excellent customer service. I would recommend to anyone in the DMV to go to him.

ERIC Z

Calvin was excellent and Maydel espectacular My family and I had a great experience.

William Johnson

I came here with my girl... I was hesitant on everything... But we talked to their Rep Mr Howard Embden, got a good quote... An it put a smile on my girlfriend's face.. I'm happy for her an her new car

M Williams

It took the exact amount of time that the service rep said it would. He was very helpful, courteous and pleasant.

Octavia Drewery

I came for the dealership not expecting to get a car at the already being turned out at another dealership I met Howard Embden and Philip and they actually made my dreams come true they were able to put me in a brand new 2018 mitsubishi Outlander sport I'm truly happy thanks for everything and I would definitely see your guys again

Francois Jefferson

Howard was a great salesman who took time and patience while I selected the right car for me even though i was not intending to purchase.

Bria Drayton

Howard Embden was excellent he sold me a brand new car! Customer service is excellent answered all of my questions.

Oscar Cole

It was a blessing for me to see my brother Howard Embden who is from my church The Temple of Praise to not only put me in a SUV right off the showroom floor but also to put my sister in an SUV who had been trying for 4 months to get a SUV to God be the glory

Tesha Samuels

I came to Ourisman Mitsubishi just to look at a car and I met Howard Embden was very patient with us he did not push us I initially came here to buy a used Traverse but then Howard showed me the benefits of The Outlander Sport and now I'm a proud owner of a 2018 Outlander Sport I will definitely buy a car from him again in the future

Kimberly Sullivan

Howard Embden was very patient, professional. I would definately recomend his services. Im now a proud owner of a new Mitsubiahi Lancer. thanks Howard

Morris E Queen

Howard Embden was proficient Very knowledgeable and very Professional, Courteous and patient I'm now a proud owner of a Mercedes-Benz I'm very pleased with the service I received. When I'm ready to purchase my next vehicle I will be looking for Howard Thank you

David Sanders

Howard Embden was very cooperative and decisive and performed in a professional manner. I am very satisfied and will inform others about his salesmanship.

Julia Wade

I'm very pleased with the service from Ourisman Mitsubishi. My salesman Howard Embden was very courteous and helpful and patient with me. I recommend Ourisman Mitsubishi and also Thomas Woodruff the manager. I love this place

[email protected] Beckwith1

Today myself and my daughter went to Ourisman Mitsubishi dealership and met Mr Howard Embden he was an excellent salesman and the service was great he catered to all our needs he helped us out with picking out the car which was a TLI Acura my daughter really loves the car and he made sure that the sale was Final and now my daughter is driving off and they all black TLI Acura I just want to say to everybody or everyone that comes to Ourisman Mitsubishi in Temple Hills to go to mister Howard he would definitely take care of you and make sure you drive off in the car that you always wanted

Jaclynn Cross

Always a pleasure to have my car serviced there. Maurice and Jason are top notch and the mechanics do their best to get you in and out.

Colette Linnen

Excellent customer service. My salesman Barry was great. The best buying experience. They were very patient with me. I never felt rushed. 🤗 …

eric drewery

Came to dealership not really expecting to get anything Howard Embden and Phillip did amazing job of making my dreams come to fruition. I will definitely buy from this dealership again

Crystal Price

Howard Embden was a wonderful helpful advisor. I've been up since 4am this morning and Howard this process very easy. There you go

Kennedy N.

Jason is amazing! Got my first car (used) and there were little things that needed to be tweaked and he was so personable and helpful!

Cassandra Ireland

Their Sales staff have always been very helpful. My experience in working with them to get the vehicle that I wanted was Great... Thankyou

Mark Sanders

Howard Emden He was helpful and got us the best deal for our new 2016 car. He gets the job done.

Sherman Foster

I enjoyed my visit to the Mitsubishi service department. Those guys are very professional. My experience was great i look forward to my next visit.

Tracey Tymas

Great service. Maurice is an excellent customer service agent. The team gets you in and take care of your car.

James Oliver

Mr. Howard gave me an excellent experience at the dealership, I was very pleased with his professionalism, he finally got my wife out of my car.

Timothy Brooke

Mr Howard Embden is Someone Who Admirers God ...SWAG... life is good don't be scared.....I'm very satisfied with purchasing my 2015 Evo. and will recommend my friends

Monica Pickett

I came to Ourisman Mitsubishi to get a car I knew that my credit had some issues but I met Howard Embden and he was able to get me approved I am now a proud owner of a 2019 Mitsubishi Mirage thank you

Kaye Lawton

Mr. Howard Embden was very respectful has very good customer service very open-minded and truthful he wouldn't let me leave without some type of satisfaction I thank you for helping me purchase my 2016 Mitsubishi Outlander Sport I thank you for all the help that he's given me thanks very much mr. Howard

Albert Brown

Worked with Steve and Andre and they both helped me when I wasn't sure about it myself if you so pass here all for either one of them.

Gerald Goldsby

My man Howard Embden finally got me in the ride that that surely needed. It started off Rocky and ended up on a positive note he is a piece of work but he gets the job done for you thanks Howard

Angel Espinal

Howard Embden was a great salesman. I can't thank him enough for making all possible to get a brand new car

Ashley Gamble

Great Customer Service, Very Helpful, Quick process, I came knowing what car I wanted which made it easier , and I received a great deal. Thanks Mitsubishi (Lamar) 2017 Mitsubishi Outlander

Ericka Miner

Barry Medford us very professional. Got me everything I wanted with no haggle...no rip off....worked with My as is my credit score is 1 million

Greg

Howard Embden was a very great salesman and did everything within his might to get us a good deal and make us satisfied customers.

Leo Busenah

Evrrytime I come and find Jason, I know I am in a safe pair of hands. He's very helpful, eloquent and knows what he's doing.

Lakisha Miles

I Came up here thinking I couldn't get a car my friend Robin brought me here to meet my salesman Mr Howard Embden and he made it happen am leaving here with my first new Car the best experience I've ever had at a dealership

Miguel Lloyd

Jarrett was very nice and respectful. He made me feel comfortable as a first time buyer.

Alexander Supall

Jarrett is the guy to see. Doesn't try to hard sell you and tells it like it is. I'm very happy with my Mirage purchase

Betty Honesty

Howard Embden well beyond my expectations to put me into the car of my dreams. I would definitely buy from him again and tell all my friends and family about my experience

Arnishia Kuyateh

Durell Samuels is an outstanding car salesman. If you want to purchase a vehicle he's your man.

Alex Perez

Howard Embden is the greatest Sales Man. Help us trade in our little Mirage for an Outlander for our growing family.

Lonid Jackson

Howard Embden is a good salesman. He is straight up with. No negative thinking. I wold by him again

Shonta Dunston

Bobby White is the absolute best!!! If you are in the market for a car stop by and ask for Bobby!

Anointed LadyVoice

Very personable service staff, comfortable customer lounge. The friendly sales staff is not trying to "jump all over you" to buy a car.

Bradley Marcum

Howard Embden was great! Set us up with the car we wanted. I would recommend this dealership.

Stacie Robinson

I've been here only twice but the service manager Jason is awesome. They are fast and very nice.

Jay Empty

Great customer service, refined reccomendations from other dealerships, and kept me informed while making me feel like we were working on the solution together.

james Smith

I wanted to downsize my car so I can get better gas mileage and lower my payment I came to Ourisman Mitsubishi and I met Howard Embden he was great he helped me find a car that I needed and I'm very satisfied I am now a proud owner of a 2019 Mitsubishi Mirage thanks Howard

Rhesia Pittman

Durell Samuels provided us with a great experience. He was able to help with a car purchase in no time!

James Willett J

Howard Embden was really great we wasnt looking for a vehicle and he hooked up with a great deal and a new vehicle . Thanks Howard.

B Bluitt

Mr. Calvin was extremely professional and deserves to be commended for his outstanding service.

bendu kpehe

My experience with Mitsubishi customer it was very 💯💯 …

sherman foster

Howard Embden was very helpful with the process 4 me to get my new. He gave me great customer service.

Preston Wheatley

I had a very good experience at Ourisman Mitsubishi mr. Howard Embden treated us very fairly and the deal was great I would definitely buy from Ourisman Mitsubishi again

Sean Hancock

Always go see Patricia Lee at ourisman when I need a car or my friends need a great deal. She is the best salesperson in the state hands down.

Ashley Smith

Howard Embden was great. He was very patient with me and got me into my dream car at my target price.

Anika Wms

Barry Melford!!! That’s all you need! I’m in love with his service, his coustomer service, his ability to not play games. Best car buying experience ever!

Amber Marcum

Howard Embden walked us through our first car buying experience without being pushy and explained everything we asked about and then some :)

Plug'd N

Jason and his team in the service department are the best by far!! You get what you pay for and the customer service and hospitality you get is worth every penny!!

JOgly Cruz

Ms pavy offered us her great service we were in and out with a brand new vehicle in almost no time will recommend and come back

Steve Truhlar

Great service. James in parts went above and beyond to ensure we had the right parts for our 2010 Lancer. Thanks!

Vonda Young

I decided to purchase a car sometime ago just to raise my credit. Wondering who where when, this particular guy came to mind. I contacted him I gave him my desires and he came through. Thank you Howard Embden!!!

shoulder strap (HoppOutHoncho)

Howard Embden Very good and professional salesman, he even stayed 2 hours late to make sure i had my tags and vehicle was cleaned. Thanks 🙏🏾 …

DARRELL Neal

I had a wonderful experience with Howard Embden his customer service was great will come here again to buy a new automobile

Navin Sitoula

Simply the BEST, better than all the REST. This branch stands out just like Zebra stands out in the middle of horses. Good Deal indeed.

dominquie barrett

Howard Embden did what he had to do to help my friend get a car he was definitely tough to work with but we left with a car and I believe she was happy

Kathy coleman

They allways do a great job every time i visit allways friendly and helpful always give out good advice about your vehicle

O Solomon

Great customer service from Howard Embden @ Ourisman Mitsubishi. Very helpful and patient. Go see him! He makes it happen!

Shawn Vance

Durrell Samuels one of the greatest and most friendly sales person I met! He really knows how to make it happen and get you into car!

James A

Howard Embden was very friendly and professional. I would definitely buy more vehicles from him in the future. A+++

Jazmine Tucker

I called Ourisman Mitsubishi to inquire about the 2017 Chevy Spark that’s when I met Howard Embden he told me that the vehicle was available when I came in to the dealership I was a little apprehensive I wanted some time to think about it Howard did not pressure me they gave me time to think about it, this was my first car that I ever financed and Howard was very patient with me I am now a proud owner of a 2017 Chevy Spark thanks Howard

CrownEm DoubleNJ Queen

The staff are very helpful on my needs. They ask accurate questions that leads to solving the problem. Great customer service. I highly recommend this shop.

Kim Williams

Howard Embden was a wonderful salesman I highly recommend him. I a new 2018 Outlander Sport.

Tina Plummer

Howard Embden what's a great salesman knowledgeable of a car that I was looking at and I would recommend him to anybody to come back and see him.

Theresa Davis

Durell Samuels was the best.Quick and great service.l never brought a car so quick before. They are the greatest!

De'veon Brannock

Howard Embden was a cool salesman. Howard and Phill made it possible for me to get into the car I really wanted

Cherie Reinhardt

Came to see Barry and he was the absolute best. The entire crew was very pleasant. Made the experience very easy

Carla Henson

Mr. Howard Embden is great , he explained everything in detail made it easy to get the vehicle I wanted ,Thank you so much Mr. Howard .

Wendy Vargas

Howard Embden was wonderful! I'm excited going home in my new ride with no money down! #happycustomer #excited 😊 …

Ronnie Farris

Howard embden was a very great sells man I recommended him to other customers because of his great customer service skills.

Greg Morton

Great Dealership! Full of knowledgeable and professional people! The Service Department does quality repairs and maintenance! 5 stars!

Marsha James

Overall ok. New technicians and they need to flow better and more efficiently

miranda williams

Awesome, thanks to Mr. Barry who is a salesman, with a great personality, heart of laughter and wanting the best for his customers always !!! :)

Jill Brooks-Jackson

The manager and consultant worked together to get me the car I wanted at a price I could live with.

10 Tenfreakygirlsin

Howard Embden was good a salesman I would recommend that you buy your next vehicle from him.

Alvaro Sandoval

Had great customer service. Howard Embdem took really good care of us. Recommend him.

Tiara Sanders

Howard Embden help me get my new car...he's really helpful and I got a great deal.

33woozie

Salesman Jarrett Philips was very professional and patient. He made the experience easy!!

James Miller

Hey Bro thanks for all you did for us don't forget us we would love to come to the wedding you are part of our family James and Kimberly

kenith henson

Very good experince very helpful and profreshiner salemens Andre Burgess 5 stars

Ciara Gilchrist

Howard Embden was such a wonderful salesman the greatest much love an I love my brand new truck thanks again sir

Shirley Carter

Howard Embden was a good salesman very nice and hands on and I liked his service

Chiquita Sheffey

Great customer service every time I get service done to my car

Deborah Lewis

Mr. Howard Embden was very informative and helpful, I had a great experience dealing with him and look forward to dealing with him in the future

Dorinne Muldrow

The service department is always so helpful and friendly. Excellent service

MAURICE Johnson

Jarrett Phillips.. great salesman did a good job helping me get my vehicle

Holly Ahmed

Howard Embden did a good job helping get the car we wanted for the price we wanted.

antwone andrews

No I'm great with my new suv

Asa Benyamen

Monica is the best, a goddess, a blessing. Thank you 😊 …

Jasmine A

Calvin was great! Upfront, professional and efficient!

regia acheampong

My experience with Mr. Howard Embden has been very rewarding, and the customer service is unique.

M S Ford

Patti Lee was the absolute BEST. She was very patient, kind, understanding and knowledgeable.

Stanley Thomas

I talk to Tom dobbins he was very helpful With me getting my Chevrolet equinox truck. Thanks again Mr.Tom Dobbins

Sheila James

Howard Embden was an excellent salesman sincere in explaining everything I'm very satisfied.

Erica Farmer

Very clean establishment very professional business they aim to satisfy. You will leave happy.

Leslie Oden

Very great and timely service will come back if I have to get another car LOL

Karleyun Tibbs

My car buying experience was exceptional and I was done in 2 and a half hours.Great sales experience.

mable Wheatley

Howard Embden of Ourisman Mitsubishi treated us very fairly and I would do business with him again

Marjorie Sanchez

They were extremely nice to me, and they helped me out with getting my new car.

N

Looked at every car SUV and van I wanted to see salesman was nice and understanding love it

Kim Allen

Howard Embden was a great sales rep answered all questions that I had and I highly recommend him

Maurika Holland

Durell Was The Best , I Called Him And He Told Me Out Here He Was Gonna Take Care Of Me And He Did Thank You Soooo Much !

Shavaughn Royal

Very helpful, Great Customer service .. and Explained everything I needed to Know !! Thanks again for your Outstanding Service Mr.Fred Johnson

clifton montague

Howard Embden gave me great service and very professional. I will definitely come again

Hakeem Onigbanjo

Patracia was the best hands down go to her to get a great deal on a car she really helped me out.!!!!!!!

Naeema Sandy

They are great professional and passionate mechanics that work there period they are passionate about what they do and they put that in the cars that they work on.

Shron Brooks

Howard Embden was a great salesman and I would definitely buy from him again

StaticShockNene

Grsat service and they made sure my vehicle was in optimal condition

Twiz Dawg

Howard Embden was a great sales man, got me the numbers I wanted. Would suggest to anyone. 👍🏻👍🏻👍🏻 …

DaChillside DMVMADE

Great salesmanship and service! Very attentive to my request and needs. Definitely recommend this location.

Realz Hawkins

Customer service miss Patricia Lee gave me the best customer service possible on the frustrating day when I could have lost my life inside my vehicle I'll give her 5 stars as an employee

John Robira

Howard Embden was VERY HELPFUL. He made my visit it was a WONDERFUL experience!!!!!!

hubert casey

In and out in no time. Fast on the money 💰. It's the reason why I don't take my car elsewhere. …

Johnnie Blocker

Had a blast with Tom dobbins guy going tell you like it is weather you want to hear it or not but it’s the truth

Kevin Cole

This is hand down the BEST dealership in the DMV Barry and the crew really hooked me up!

Darwin Medrano

It was nice to have Mr. Howard helping me to get my Mitzubishi Outlander.

Good Samaritan

Mr. Maurice is very polite. Consistently over delivers.

Stephen Weaver

I appreciate the customer service from Howard Embden his knowledge of the job and his patients

Ridley Ridley

LAMAR WAS GREAT & THE WHOLE PROCESS WAS EASY AND SATIFYING !!!!! I DROVE AWAY WITH EXACTLY WHAT I WANTED.....COLOR & ALLLLLLLLLLLLLL PLUS GOT AN AMAZING DEAL !!!!!! HAPPYYYYYYYY 2017 OUTLANDER DRIVER

LAKIEYA HUNT

I WAS VERY HAPPY WITH MY SALES REP. WITH NEW 2018 MITSUBISHI MIRAGE PURCHASED FROM BASIL NGERE .THANK YOU TO STAFF MEMBERS AT OURISMAN MITSUBISHI

Sabrina E

Howard Embden was absolutely amazing during the complete process of purchase!

Gregory Duncan

I always have a good experience, and I will continue to do business with this company.

Darryl MasonD

Ourisman Mitsubishi Has Great Service I Had A Issue With My Windows On My Vehicle And The Service Department Took My Vehicle In Right Away And Fixed The Problem

Adelia Joseph

Howard Embden was a great help ... He assisted me in finding the right suv 😀😀😀😀 …

Aramethea Mccargo

Howard Embden He is a great sales person from beginning to end. 😀 …

Tiana Monet

I had amazing experience with Howard Embden I got a great deal

Juanita Loves her Family

Fred Johnson & Pavlo were excellent Thanks

Kanita Mason

Service was good. I'm happy overall.

Monniquer McCaskill

Jason and his crew of two at the customer service desk are awesome. Thanks guys

Yasser Ahmed

Howard Embden was absolutely help. Great and friendly service!! Thank you!!!

Ricky Yates

Howard Embden treated me with very good customer service.

deki blair

I was very pleased with my over all experience.

David Delzingaro

Walk-in oil change and tire rotation handled quickly and efficiently.

Patricia Mitchell

Service persons were respectful as well as knowledgeable about what needed to be done.

Ray T. Lane

The sales attitude wow I know this part was low budget and everyone there look like me we should treat each other a little better

George Saliba

Joe Farah gets it done! make sure you see him! Fast and easy!

Donnette Dudley

The young man was very helpful .

phattbev

Howard embden did a great job...satisfied....great deal great service

Neysa Isler

Great service department...Jason is always kind and helpful!

Bertlin Ogu

Great service from Howard embden must come in and let him help you

Roland Clarke

Howard Embden is awesome and I highly recommend his services.

rob walls

Thanks to Howard I was able to get my wife a new car.

She did that

Nice friendly people.. won't rush you into buying...always willing to work with your budget...

William Thompson

Howard Embden is the greatest person I know, according to him!

William DeMaso

Howard Embden has some great SWAG! Thanks, Bill

Deanna Washington

Ms. Pat knows how to make a family happy please go and see her.

kenneth courtney

They give you good service and they are very professional

Ida Williams

People here are very friendly and try to help you find what you want

Mariela Osorio

Howard Embden Was so thankful and did a good job

Chief Chief

BASIL NGERE WAYS GREAT I BOUGHT 2018 MITSUBISHI OUTLANDER SPORT FROM AND HIS SERVICE WAS SUPER

Barbara Mckisset

Thank you for the work ya'll did on my car

Hope Perez

We had the best experience! Thanks Howard Embden

Scott Bryant

They are so nice and they make you feel welcomed

Waunett Ashton

Service department has Amazing customer service!!

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