Reviews of RK Subaru. (Car Dealer) in Virginia Beach (Virginia).

RK Subaru

547 Reviews

360 Comments

Car dealer

Subaru dealer

2629 Virginia Beach Blvd, Virginia Beach, VA 23452, United States

Description

Information of RK Subaru, Car dealer in Virginia Beach (Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of RK Subaru

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of RK Subaru

Beth Moyer

I highly recommend RK Subaru, and especially David Fanning, Sales Consultant. During Hurricane Ian, a tree fell and totaled my Subaru Outback. A friend recommended RK, so I drove 1.5 hours from Elizabeth City, NC to Virginia Beach, Va. It was worth the drive. David was extremely helpful, but not pushy. He was the only one who found similar vehicles to test drive and look at for interior options (if you haven't car shopped lately, there is no inventory to test drive). I went to other dealerships, and they did not have anything for me to drive and kept me there longer than I wanted trying to "sell" me something. I narrowed my decision to a Legacy and a Cross trek. I contacted David and he had the vehicles ready for me once again to test drive, along with pricing info and availability. I had to start a build, but once I did, David was able to search and notified me a few days later that he found exactly what I wanted and could get it in weeks -vs- months for the build. My insurance only covered a rental for 3 weeks and then I would have to pay out of pocket. David and his team worked diligently and were able to get my new Legacy to their dealership and ready for me to pick up the day after I had to turn in my rental. Timing was perfect! David knew how stressed I was over this entire situation (also dealing with multiple damage to my home from the tree). He made this buying process easy, fast, and overall stress free. Thank you so much David Fanning and RK Subaru!!!

madi reiner

My wife and I came to RK Subaru a few weeks ago just to test drive a cross trek for me. We had the pleasure of being greeted and helped by Cal. We made it known that we were not prepared to make any decisions or purchases that day and Cal respected that and was never pushy. & that interaction made a world of difference. It went from only me trading my car in for a new Subaru to my wife also making the decision to do so as well. We will both be Subaru owners for life. I seriously can’t say enough great things about Cal and how awesome he made the whole experience. I feel like we gained a friend. And to RK Subaru for having the car delivered earlier than anticipated and making the whole experience seamless! You have a customer for life and will be sending anyone thinking about a Subaru to you guys!

Angelica Salgado

My experience with RK Subaru is one of the smoothest and fastest transaction I have ever had with a dealership. Kudos to the RK team, especially to our salesman, Mr. Cal Green. The first day that we've stepped into their shop, he is very pleasant. He was never pushy to us, which I really like especially when we're trying to buy something that needs a thorough decision making. He is very accomodating. Thank you to a wonderful experience. I would absolutely recommend RK Subaru to all.

Bruce Trask

I was looking for a new car and wanted a Subaru Outback. I walked in to RK Subaru and was greeted by Jason Credle, and told him what I was looking for. I put a deposit down on an Outback Onyx edition. There was an issue from the manufacturer regarding a computer part that needed installed so I couldn't pick up the car when it arrived. After a few weeks, Jason called me and told me it was ready. When I arrived to pick it up he and the finance manager Johnathon were very professional and extremely nice people to work with. I am very happy with my car and couldn't thank Jason and Johnathon enough. Anyone who is working with these gentlemen on a car purchase is in for a treat.

kristina katarina

Our family was on a search for the “perfect” SUV. We ended up meeting Leah Graham, who we HIGHLY recommend, at RK Subaru and through the process we ended up buying the Subaru Wilderness. She made it so easy from the very first test drive to the signing of the contract to owning the vehicle. If you are in search of a new/used car, check her out you will not regret it. 10/10 car buying process!

Garrett T

A hassle free experience when it came to getting a new car. I custom ordered a 2022 Legacy back in october and could not be more impressed with the vehicle and the staff at this dealership. David F. and Heather E. who helped me with test drives and setting everything up, as well as Justin in finance, were a complete joy to work with. They all had immense patience whenever there was a small bump on my end. Any question or concern I had was addressed and without any issue. Upon getting the car today I know that choosing RK was the right choice!

Jessika Hewes

I searched long and hard for a new vehicle and was very very Happy with the service at RK Subaru. I worked with David and he was very helpful and answered all my questions. Not once did i feel pressured to settle on a vehicle. I was given quotes and options the exceed what I had asked for and not only that he worked with the manager to get me a vehicle faster then waiting for an ordered one. The process was no pain at all and communication was very open. You won’t be disappointed!

Melissa Finan-Watkowski

Great experience at RK Subaru! Low pressure sales, great help - and so very patient with my financing questions, and follow up with Autumn (like an orientation for cars) to make sure I knew how everything worked. Professional every step of the way! Thank you!!

Alezia Sanchez

For anyone looking for a Subaru, I would highly HIGHLY recommend going to see David Fanning at RK Subaru on VB Blvd. When I was looking for my car, my boyfriend (now fiancé) and I met David. We were impressed with him once we met him and sat down with him. I told him I wasn’t buying anything, just looking at the time and he didn’t press. He kept checking in to see how everything was going with my car and just so happened to keep me in mind when the EXACT car I was looking for became available. Once it did, he was SO excited for me that he called and told me the news so I could put my payment down to hold it. Loved the experience there and especially with David as my salesman. He also sent me a little card congratulating us on our engagement as my fiancé proposed like a week after I got my new car. My moms car recently died and she was in the market for a Subaru and so I knew exactly who to contact. I messaged David and we went in the next day to look at the inventory. We got there and he showed my mom what was available and showed her a car that was exactly what she wanted, minus one thing, but he said they could add that no problem. So we went in and my mom was approved and she ended up driving away with her car that night. Spent 4.5 hours in the dealership, BUT with David there, we just talked forever and it didn’t even feel like it was that long. We had a blast and I knew my mom was in good hands. I’m about to send my grandparents over to him as well as they are also in the market for a new car and David is the one I trust with my family and their cars. Again, 100/10 recommending David for all your car needs!! He will become like a part of your family. Attached is a picture of my mom and I when she bought her car at 10:30 at night because they still wanted to give her the FULL experience with the bow picture and everything. Such great service.

John Whitehead

ASK FOR DAVID FANNING!!! My mom and I bought a car from David. He is a very professional, accommodating, and respectful salesman. He isn't too pushy and is very polite and patient. He answered all of our questions appropriately. Very helpful guy. He also texts us and keeps in contact to make sure everything is going smoothly. I would also like to mention Deangelo Bolden, who does the finalizing paperwork, and Nick Wilson, the General Sales Manager. Both gentlemen were also very polite and helpful with the car-buying experience. All in all, our experience at RK Subaru was very pleasant and efficient.

Xavier Martinez

I had a great experience here. I just moved into the area, and needed an affordable car asap for work. I get it, with shipping and supply challenges, it would be very difficult to meet those needs. Went to a few dealerships that day, but couldn't find the stock or anyone willing to work with me in anyway shape, or form. Here, however, David and the management team really pulled through. Not only were they able to find an affordable car in a timely manner, they were able to get my car of preference. Their follow-on service was consistent, as well. They checked in and continued to personable and professional. Highly recommend them for any of your car needs.

Katie Brown

purchased a 2023 Outback from RK Subaru yesterday, and it was a great experience. The entire team was so friendly and helpful. Our sales rep Cal Jackson-Green (Cash) was extremely knowledgeable and personable. I never thought I’d say a car buying experience was fun but Cash made it that way! Thanks for everything!

Tanner Council

Writing to HIGHLY recommend David Fanning at RK Subaru. He is so responsive, transparent, and just great to talk to that we bought TWO cars from him within 9 months. I initially met David happenstance and decided to work with him solely based on his solid communication and reliability. He follows through on his word. So when we suddenly needed another car, I knew exactly who to call - without hesitation. I will vouch for him to any of my friends or family who need new or used wheels. In fact, I would insist they at least go talk to him once. He's got your back. THANK YOU, DAVID!

Scott Schlossberg

I had a service appt today for my scheduled Maintenance plan appointment on my 2017 Subaru Outback purchased from RK Subaru. Gabrielle my service writer was awesome and a welcome sight and has a great demeanor and happy positive attitude. Overall the appointment went well, I was advised that I will need front breaks probably before my 2/22 inspection (understood and noted) AND that I need an engine air filter. Here is what drives me and I am sure other RK Subaru customers crazy and scratching our heads as “why”? This by far is not my first oil change at a dealer or anywhere else. I appreciate advising me that the engine air filter should be changed and showing me as I sit in the customer lounge how dirty it is and the recomendation for it to be changed. (like mine, enclosed picture) It is an easy and cheap fix for me to do on my day off for $13 From Napa vs the $34 Subaru quoted. This is not the issue!!!! The issue and cause/reason for this email….. Why would the technician (Dennis James) replace the engine air filter back in to the air filter compartment WITH THE LEAF still in the engine air filter?!? I would think a quick pat to the side above a garbage can to remove it would be the least one could do, RK Subaru went into the engine and removed it, why put back the dirty engine air filter, specially with the leaf loosely sitting in the air filter , is this a jab at the customer (me) for not spending 3x the amount with RK Subaru? Thats what it feels like to me. Again I appreciate RK Subaru but putting back the engine air filter with the leaf still in it is lazy and does not show good workmanship and attention to details and questions what other corners are cut by your service team (well I question it) Knowing I will need breaks before 2/22 makes me think to look other then RK Subaru for this service.

Ignatius Kurniawan

Great experience here. Ask for DAVID FANNING. He will do everything in his power to get you a good deal on a Subaru. I've had my car for just about 2 wks and he has kept in contact, making sure I'm completely satisfied and it has made all the difference. Never bought a car b4 and it has been a very smooth experience. He's more of a friend than a salesperson. There's none other like him. 10/10

Boppler

A fun and easy experience. I was able to test drive before doing any paperwork, and the paperwork process was an easy one as well. Smooth experience with Cal Jackson-Green on getting a new WRX.

Natasha B

This was one of the most satisfying and rewarding car busting experiences I’ve ever had. From my salesman Kris to the manager Dwayne to the finance office. They made it such an easy experience. I love my new Subaru, the color, the size, all of it was just right for me. I would recommend them highly to anyone who wanted to purchase a car here. They were kind and not pushy like when you go to other car dealerships. RK Auto Rocks!!!! Shout out to Kris Wilson - Best salesman Evah!!!!

corwin ammentorp

Cal sends it when it comes to making a customer happy. He, Dwayne, Justin, Chris, and everyone else I met there have gone above and beyond to make sure I got the car I wanted the way I wanted. I look forward to doing business with RK Subaru in the future, and the drive to do it from Newport News because of the car!

Kay Skie

I have taken way too long to write this review, but my leasing experience here has been wonderful. John C. was especially helpful and explained everything in a way that made sense (and was patient with the fact that I know nothing about cars). The car came faster than I thought it would which was amazing. If I could give 10 stars, I would. Everyone I've talked to at this dealership was super nice throughout the leasing process.

John Turner II

This has got to be the best dealership I have been too. The sales staff are friendly and aren’t pushy. My salesman was Cal Green. This is my second Subaru I have bought from him and he is very down to earth and honest with his customers. Nick, who is the finance manager is awesome as well as he will actually come out and talk to you about certain numbers without trying to force you into a sale. The other person I want to give credit to is D’Angelo, the warranty salesman. Although I didn’t get my warranty with my new car this time like before, he wasn’t pushy and didn’t try to force my hand. Another thing I like about Cal Green is that he took the time to teach me the basics of driving my first manual car off the lot. I will definitely be back to get my wife her first Subaru in the coming year.

Scott Harding

Had a great experience dealing the David Fanning!! I showed up, was right upfront with what I was looking for and in return he was upfront and honest with me throughout the whole process! Got me into the car I was looking for, with little to no hassle at all. I recommend if your in the market for a Subaru, go down to RK Subaru and ask for David, he will get you into the car you want for the price you need.

Penny Jeavons

RK Automotive in Virginia Beach, VA truly set the “Gold Standard” for car dealerships!! I have to agree with other posts that, “ I can’t say enough good things about my experience with this dealership.” It will change your opinion about car dealerships! I had only limited exposure to a Subaru years ago - it wasn’t comfortable and I knew very little about them. Cash was absolutely wonderful to work with. Definitely made you feel like family. He wasn’t pushy, incredibly informative, and helped us find options that not only worked for us but also made us happy about the purchase. The entire staff went out of their way to make sure we were happy in every respect. We will definitely recommend our our friends to thIs dealership.

Brian Yannetti

I had a fantastic experience Saturday at RK Subaru!! Friends and knowledgeable staff walked us through their cars and helped us wrangle our three kids while we browsed and talked about the car. Ended up adding an STI to our family and could not be happier!! Thank you David Fanning!

Kathryn Pepe

I started my process of purchasing a Subaru over a year ago. I live on the peninsula, so had many resources from other Subaru dealers to Carmax. Some of the contacts I made were genuine, and others, suspect. Until the day I found RK Subaru in Virginia Beach, and Cash, my new friend and salesman. With no intention of buying a car on the other side of the water....well the story ends there. We exchanged info, my Subaru dreams, and I am the proud owner of a beautiful Crosstrek today. Funny aside...since Cash and I were only speaking via phone, and text messages, I did not know what he looked like. When I finally went to pick up my car, his face did not match his voice Ha Ha....he was so much better in person. To the whole team at RK, and all the dog lovers, I applaud you!! Thank you for the way you made me feel!!! The bow on my car brought tears to my day that full of happiness. Kathryn Pepe

joseph paladino

We walked in while out looking for a new car for my wife, what we got was the best and most pleasant car buying experience we’ve either had. David Fanning was as cool as could be sitting in the rocking chair out front of the dealership, he greeted us and provided the most laid back car buying experience, no pressure and answered every question with great detail. We both ended up getting new cars and he kept us updated numerous times a week while we waited for the ones we wanted to arrive. He truly made our buying experience amazing and I would recommend everyone have the pleasure of him being your salesman.

Cathee Giagnacovo

At 75 years of age I had to shop alone for a car for the very first time. An acquaintance recommended that I contact Cal Jackson-Green at RKSubaru. Cal (Cash) was wonderful! He put me at ease right from the start. He listened carefully to what I thought I wanted in a vehicle and put together a profile of what I was looking for. The car wasn’t on the lot but that was where the rest of the team took over. Incredibly, they found the Subaru that matched every detail on my wish list. I was a nervous wreck from the time I walked through the door but each person I dealt with at RK calmly answered each question and went over every detail as often as necessary to quiet my anxiety and make my first car buying experience one in which I felt listened to, unhurried and taken care of. I would certainly recommend the dealership and especially Cal Jackson-Green to anyone looking for a Subaru. I can honestly say buying my new Crosstrek was a truly extraordinary experience.

Denia Delk

I had an appointment today with Autumn Carey to go over questions and concerns about my new Subaru. She answered all my questions and made me feel really at ease. Thanks Autumn you made me feel very comfortable and you help me understand my new car in a easy way. 👍⭐️⭐️⭐️⭐️⭐️ …

Michelle Harrington

This was the best car buying experience ever! First, a HUGE thank you to Charlie, our salesman, for not making us feel like just another sale. He spent a lot of time on our first "drive thru and look visit" talking about the Subaru we wanted from front to back and inside to outside. He was like a person you've known for years. He answered, and probably re-answered, all of the questions we had without a miss. On the next drive thru, we spoke about the pricing and the reason they didn't have the "$5000" over invoice on their autos. He told us about the owners of RK being a part of the community understanding what is going on in the car business and wanting everyone to know it was still business as usual there. WOW! After those visits we decided to order our car from the factory, which is in Indiana by the way. We were told it would be about 3 months for the car to made and delivered. Charlie kept us posted throughout that time, even with some other than car friendly chit chat . Finally the day came, early too, we got the car. This was the day we got to spend some time with D'Angelo, in finance, and that will never be forgotten either. He is the best, funniest and nicest guy to take your money ever! In between that time Dwayne, sales manager and super nice man, came and introduced himself making sure we were unconditionally pleased with our service. Then the big moment arrived when we went home to get our daughter and introduce her to her new car, which we managed to keep a secret. When we got there after making up some stories for being there, there sat the car with a big red bow Charlie put on the hood. It took a few minutes before she realized that was her car. Charlie videoed and took pics of the whole event, smiling and laughing with our family moment. I could go on and on but will stop here saying, RK is one the BEST places you will ever purchase an auto from! Thank you guys from the bottom of my heart!

Amy Stillion

We had an issue with our car while passing through. Michael and Jordan in the service department took great care of us. We had a short wait which delayed our travel plans. But we were so happy they could get us in. I'd recommend this place to anyone!

Trent Baker

David Fanning was an absolute professional in helping us find the car we wanted. Customer service at this place is on point and better than the other local dealers. Shop with confidence.

Gabrielle Shumate

Cal and team at RK Subaru deserve all the stars! This was by far the best car buying experience I’ve ever had. They were responsive but did not pressure; they were knowledgable and an all around pleasure to work with. I’m loving my 2021 Ascent!

James Heenan

Buying a car from RK Subaru was easy and straightforward. I appreciate their excellent customer service and honesty during the buying process.

Rachel Frattarelli

Wonderful Customer service from Lynn and finance manager! Great experience and fast return calls even on a used vehicle.

Matthew

Not usually one to do reviews, but after my experience today, I felt it was appropriate. I took my 2002 WRX into service today for an oil change. RK called me and gave me some bad news. They found and issue (self-inflicted) and told me they couldn't continue. Totally understandable! When I went to pick my car up, I was sad about the condition of my motor. But after driving away from the service shop, I felt better just from the customer service. I was treated like I was buying a fully loaded Forester even after them knowing I basically wasn't going to have any work done. I will always be a Subaru owner just based off of reliability and performance. After today, I have another reason to be a Subaru owner for life. Thank you all at RK Subaru for the love you put into your cars and owners.

Keshia Thomas

We came to RK Subaru a couple of weeks ago just to test drive a used Forester, with no plan in mind to purchase. We had the pleasure of meeting and getting to talk with Heather. She respected us, was very knowledgeable and was never pushy, which is what I most appreciated. It went from test driving multiple cars from different dealerships to finally making an easy decision to get a new Subaru and do so with Heather. She definitely made the whole experience pretty easy and fun and kept us in the loop with everything to do with our car. I seriously can’t say enough great things about Heather and how well we were treated at RK Subaru. Will definitely be sending any and all your way! Keep up the good work.

Katelyn Kemp

My experience with RK Subaru has easily been the greatest and most seamless experience I’ve had with a dealership so far!!! I cannot recommend Cal Green enough, he is hands down the greatest sales agent I have ever had the pleasure of working with. He was thoroughly knowledgeable on all things Subaru, was available to answer every question I had at every step of the way, and kept everything fun and easy for the whole process. RK Subaru and the Subaru brand has gained a customer for life out of me!!!

Linda Wyche

Our experience at the #1 Subaru dealership, RK Subaru, was a genuine pleasure. We have over 50 years of experience buying new cars, but this experience was by far, the very best. Our sales associate, Cal Green, really knows his Subaru product and explained a very complicated vehicle in terms that we could understand. He took the time to go through each feature and even set up every technical detail to our individual settings. He was both professional and friendly. Cal listened to what we wanted in a vehicle, provided all the details, and allowed us to make an informed decision! In the end, we knew two things: (1) This was a sales associate in whom you could place your trust, and (2) This was the dealership where you would get a fair price and excellent customer service and treatment. Best car-buying experience we have ever had, and we are grateful to the whole team! We are looking forward to a continued new relationship with the #1 Subaru dealership in the Hampton Roads area. They have truly earned their reputation!

Michelle Anderson

RK Subaru was above and beyond any dealership I’ve been to. I was afraid to branch out of Toyota brand vehicles and the staff at RK helped me understand all that I’ve been missing by not owning a Subaru. The technical knowledge of John Conrad and Cal Green was impressive. Given the parts and manufacturing issues around the world, they were still able to get me my vehicle within a reasonable and honest time frame and maintained incredible communication both before and after my purchase. Now that I’ve had my vehicle for a month, the handling of the AWD and the space and capacity of the Ascent is highly unmatched by any of the competitors. The option for the 10 year extended warranty is unheard of anywhere else other than Subaru and I love the fact that RK has their own maintenance facility and staff who are experts. I absolutely recommend RK Subaru to anyone looking for a versatile, safe and top rated brand of vehicle.

Maxine Overton

Just want to say that R.K. Subaru (Service Dept.) gave me excellent customer service today, and every time I've been there. Michael, Gabrielle, Jordan, Courtney and everyone there have gone above and beyond to make sure that I understand what's needed and expertly answered every question I had. They are very professional, but also extremely kind, patient and friendly. Because of them, I'll always come back here for service.

William Rawson

I can’t say enough positive things about my experience at RK Subaru. After a terrible experience at another dealership, I was so skeptical how this would end. With that said, Cal and the team at RK, made this the best car buying experience I’ve had to date. From the initial conversation to the financing, it was easy and painless. I’ll be honest, I was waiting for something to happen during the process, and it wasn’t until my drive home to North Carolina, in my new 22 Legacy XT, that I realized that “wow this really happened that easily”. I will definitely be visiting in the future for my next vehicle.

Samantha Black

AMAZING experience with awesome people every step of the way! My husband and I both bought brand new Subarus and love them! Heather, Dwayne, and D’Angelo were absolutely amazing to work with!

Bianca Fernandez

This Saturday was the SECOND time I have used this location to get a new vehicle and I always leave satisfied! I went to upgrade my vehicle to the new 2022 Ascent Onyx and requested for it to have everything I wanted. I will say that Mr. Fanning made sure to take care of us! He is very friendly and professional. He made sure to keep in contact with me about everything along the way. (my vehicle had to be ordered) He listened to all my concerns and made sure to get back to me in a timely manner. Mr. DeAngelo, the finance manager, was also very kind and professional. He made sure to explain everything. Even my kids were taken care of while there. If you didn't know, RK Subaru has a place for your kids to hang out and are dog friendly!

Annie Maitland-Lewis

RK Subaru really performed for my family. We were in search of a standard shift Subaru in late January when used car prices and retail prices were essentially the same - it was a crazy time! Heather at RK Subaru was responsive, friendly, and above everything, found us the car we wanted that evening over the phone! She managed everything - the paperwork, the delivery since we live out of town, the initial hold on the car, everything! - and was great about communicating with us every step of the way. We got a great new car at a great price and it was delivered right when she told us it would be - we are all so happy! Thank you, RK Subaru, and especially, our gratitude to Heather for making the whole process so easy!

Vanessa Webster

I had the pleasure of working with David Fanning on my purchase of my new Subaru Outback Onyx. I write this to commend David on his courtesy, expertise and professionalism while helping me with my second car buying experience (and first new purchase). He was patient (meaning, answered my questions over the course of months level patient) and understanding, and turned what could have been a nerve-wracking experience into a proud and rewarding one for me. Not once did I feel pressured to commit to a new vehicle, and David stayed in touch during the process which made my decision that much easier. He has set the bar for all my future car buying experiences, but I can’t imagine giving my business to anyone other than RK Subaru. He truly lived up to the dealership’s reputation for treating customers like family.

Ashley Edens

This is the second time I've purchased a car and it was a positive experience. Karley was great. She showed me all the models I was interested in and was knowledgeable about all the features interior and exterior. I wasn't rushed at all and am confident in my decision for the Subaru Crosstrek. I love it. SubaruSteve was great too. He delivered my vehicle to me going in depth with the bells and whistles of the vehicle before I left the parking lot. I highly recommend this Subaru location. Thanks guys.

Carla Siqueira

I have purchased my Subaru And I love it . I loved the entire buying experience at RK Subaru . Extremely professional and great service. My sales person definitely made all the difference. Johnathan Conrad made sure all my needs were met and made the entire experience smooth and pleasant! Thank you johnathan and RK

vanessa riddick

This is my first time purchasing a Subaru and I am blown away. The best car ever in my opinion! Salesperson did everything that he said he would do. He kept us up on the delivery of our car. Best experience I have had buying a car in a very long time.

Cory Lightner

I just recently purchased a 2018 Subaru WRX on March 31st and my experience was nothing but the best! Shantelle and Ray worked with me every step of the way and were very accommodating throughout the whole process. This was my first experience with buying a brand new car and they made it very easy and stress free.

Xyrill Vidal

Honestly one of the best dealership I’ve been to. Friendly staff who greets you once you walk in and even leaving the building. I can honestly say that I, Matt Vidal and my wife Clariza, had a Truly Extraordinary Experience!! Thank you very much to Ms. Winndie Darrow at RK Subaru VA Beach, VA for the 2021 Subaru Ascent Touring!

Samantha Perez

Wes Slane was SO helpful and friendly, he wasn't pushy or pressuring us to do anything, but he was incredibly knowledgeable about the cars, packages and upgrades we were looking into! He gave us all the information we could've wanted and it helped us make a super easy decision, we walked off the lot with a new car in less than 3 hours, the whole process was laid back and made us feel confident in making such a big decision. Hannah Cooper in Finance was also incredibly kind and sweet, she helped us through all the paperwork and took time to explain everything if we had any questions or concerns. If you're looking for a Subaru, PLEASE go here- I've never had such a great car buying experience!!

Shaundra Holmes

OMG this place is AWESOME! Ivan (Sales Rep) and Greg (Manager) really helped me out. This was my first time buying a car and they made the process easy. I was unsure on what car I wanted and Ivan was very patient with me while I test drove various cars multiple times. Greg was very informative on the car buying process and was patient with me while I set up my insurances. I would highly recommend buying your car here and if you do ask for IVAN he is the best. (:

Patti Borrell

I LOVE RK Subaru, from the customer service to all of the financial staff! They're honest and straight forward, just how it should be! Thanks again for such a smooth purchase. We love our Crosstrek Sport

Christi Vaassen

Every experience I have had at this dealership from sales to service has been hands down unsurpassed. I've bought 3 cars from this dealership so far, and will continue to bring my business here for many years to come.

Jennifer Mcintosh

We had an excellent experience with Lea and RK Subaru. I had recently been in an accident and really didn’t want to go car shopping. We picked out a car and Leah made it happen. When our car was delayed a few days she made sure we had transportation until our car came in. Leah made the car buying experience one of my easiest transactions I’ve ever done. If you’re in the market for a new Subaru ask for Lea she’ll take great care of you.

Tad Dowler

Took my Ascent in for a front brake issue Jordan is my service writer. She kept me updated every step of the way. The customer waiting area while small is very well stocked with snacks and water for you to enjoy while waiting. The fact that the owner still comes in everyday speaks volumes about how much he cares. I would definitely recommend going to RK over any of the other dealerships around.

Jim Brinkman

For 30 plus years of car buying, my wife and I have come to dread the experience. Cal Green and RK Subaru changed that. Cal made it painless, smooth, and very easy. It was a truly superb experience. A pleasure from start, to driving home in our new Ascent. Cal knows his cars. This was the first test drive we’ve gone on where the salesman drove first, to demonstrate the safety features and many of the common functions with the media system. Cal, and RK, made this a truly extraordinary experience. They made buying a fantastic car a stress-free, simple process, and we appreciate that. We will be back!

Chris Zarate

id like to highlight the quality of service I received at this dealer, from reception, sales and finance. any one can research a car online and with the way things are nowadays that is often the only thing you can do. i bought an outback from Leah Graham here last week. and let me tell you she was so thorough! from the very beginning communication was on Point, as i needed it to be since i was buying from a different state due to the lack of inventory in my city. she was professional, friendly, honest and made the entire process pleasant. overall 10/10 i would buy and will be recommending to buy from here from anyone i know. anyone of RK family dealers.

Jennifer Morgan

I wanted to take a moment to share the fact that working with David Fanning was an absolute pleasure!!! From the beginning, David came up to us in a manner which was easy going and inviting. He gave me a chance to explain that I had already found the vehicle I wanted in the online inventory, and that I wanted to submit a down payment before anything else. He was very patient and so professional with me. Not once did he try to change my mind or have me look at a different type of vehicle. The buying process of my Subaru Forrester Wilderness didn’t take long. The whole process from reservation to purchase took about 2 weeks. The best part of the process is how David stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to David if you are considering buying a new or previously owned vehicle.

marilyn robinson

Michael in Subaru service was simply incredible. I've dealt with plenty other dealers, Mercedes, Cadillac, Ford... Michael blew them away with his professionalism and genuine concern to have my mysterious bug worked out and did just that!! He has restored my faith in dealerships and will have my business probably forever. Just fantastic!! Give that fellow a big ol raise!! He gives your brand (RK) a fabulous name!!

Azulah Mayo

We had the most excellent service by sale’s consultant Dave Fanning at RK Subaru when I decided that I wanted to purchase a Crosstrek Sport. He kept us informed as to when to expect delivery and it arrived right on the expected day. He is so gracious and kind and very knowledgeable about their inventory. I would highly recommend his expertise. It was a pleasure to know him.

Carei Powell

1 year since I bought my Forrester. Time for state inspection, oil change, tire rotation, etc. Fully satisfied. No problems. I love my Forrester!

Nissa Robson

I just had a serious engine repair done here, and couldn’t be happier. Jordan Hopkins has been my service writer here for years. I actually followed her to RK when she came over from Perry in Norfolk. She honest, communicates so effectively, and has never once made me feel like I wasn’t being given the absolute best service available. I have INTENSE social anxiety, and things like getting my car worked on can be really overwhelming, since I don’t always understand what’s going on with it. Jordan’s ability to talk to people helps so much with that. I love this place. Jordan, and the quality of work from the mechanics, are beyond reproach. I wouldn’t take my cars anywhere else.

Danielle Berwick

I recommend RK Subaru. They are amazing staff and very knowledgeable. They helped me through my situation step by step, with a smile on their face. I worked specifically with heather and she made the process a good experience from start to finish as well as the other staff that was involved. They really are the definition of teamwork.

Christine Gregerson

I didn’t need a car until mid June or so and went into RK Subaru just to see what was available and what my options were, i had NO intentions of buying a car. Heather, my sales person was fantastic! She was very patient, answered all my questions (which i had a ton of since was my very first new car). Heather was so awesome that the very next week i ordered my car! Heather kept me up to date on the status and on the day my car was delivered she was even able to get everything that needed to done so i could drive my new car home that day! Thank you Heather Mr. Deangelo Bolden, the Finance Manager was also the bomb! He walked be through every step and was very patient as i once again had numerous questions. He did such a great job explaining the extended warranty and gave me such a great rate that i purchased the extended warranty (no something that i normally would be inclined to do, and no pressure) So a huge shout out to both Heather and Deangelo for the excellent experience!!!! Chris G

Jan Morrisett

Cal and Leah made my experience so great and we're always ready to help and answer all my questions! Phone calls were returned right away! When I came to pick up my Forester it was ready and cal walked me thru it all with no stress and for me that meant so much! Everyone was helpful and professional! Thank you for making my first car buying experience on my own so easy!

Veronica Preston

I had been on the market looking for a new vehicle due to unforeseen circumstances which made this a very daunting task especially with the chip shortage. I called countless dealerships but when I called RK Subaru and spoke to Anthony V. I was relieved. Anthony, was very knowledgeable and upfront. He informed me of the cars that were coming in and I was able to reserve one. Although, things did not go as I originally planned concerning the method of purchase. I was pleased with how the finance officer really worked with me. RK has a great team of professionals! Thank you, RK Subaru!!!

Taylor Youngen

Leah was hands down one of the best I have worked with! She worked with the Sales Manager to put me into my dream car & it showed up earlier than promised! DeAngelo made sure I had all the information I needed. I will be making sure I recommend this team to anyone in the car market!

Pamela Smith

Great experience! RK was able to get us an Outback Wilderness when no one else seemed able to obtain one. We're very happy with their service. Easy process, love our Subaru!

Ben Andrews

Went in just looking to see what I wanted and ended up leaving with a 2022 Outback wilderness. Heather was awesome easy to talk to, not pushy “like I’ve experienced at other dealerships”. She answered all my questions and made the whole process easy. Skylor was an awesome help with the different options with the outback’s. The finance department was easy to talk with and made sure I understood all options that where available. I highly recommend RK to anyone who is looking for a vehicle.

Phillip Talarico

The experience we received over the past 6 years at RK Sabaru has been the most straight forward and supportive we could expect. Anthony Vonner helped us from our first family car to our first three row car in our growing family. Great families think alike.. As a military family that has come and gone, we have appreciated the response to questions and the help in ordering our car for delivery.

Moriah Kowalczyk

Very happy with our Subaru purchasing experience here at RK Subaru. Prior to this, we have always had to walk away from “deals” in this area and seek elsewhere for our car needs. We went to the dealer with the assumption that we would not be purchasing here, however, we were pleasantly surprised with both the low pressure and also the ability to negotiate even in the current car buying climate especially considering there were 2 others that were “in line” to buy the car if we passed. We were shocked that we were able to get it at the price we did. We ended up leaving with a brand new vehicle - our first brand new car in 17 years. Thank you Winnde, you were patient, real, low pressure, flexible, knowledgeable, tolerant, and extremely helpful.

Dwight Cauley

I can't say enough about our experience with RK Subaru, I haven't purchased a new vehicle in over 20 years and didn't have plans to this time but I must say that the way our salesman Jason Credle treated us from the very beginning made the difference. He and their finance manager Deangelo Bolden made the rest of the process as painless as possible. I can say without a doubt that if you are looking for a new car or SUV give Jason a call.

Rosarie Barrios

It has been about 16 years since i dealt with a car purchase and I was pleasantly surprised to run into one of your outgoing and professional salesman, Steve Montgomery, who helped me with my overall wonderful sales experience at RK Subaru. He was very helpful and patiently answered all my questions and concerns. I had a budget that I needed to stay with and he tried his best to work out what would best benefit me with my circumstances! The other good thing is that I didn’t feel I was being “pressured to buy”! Steve was pretty straightforward and he was very knowledgeable and funny too! I ended purchasing my 2017 Subaru Outback and look forward to getting my servicing done through RK Subaru and their great Sales and Service team.

Blaze Moyeda

Had an absolutely great experience throughout the whole process! Cal and Charles are real great guys who helped me find exactly what I was looking for. And a thank you to Deangelo for walking me through and helping me step by step with the whole financing process! 10/10 would recommend as the best family owned dealership.

Rachel Vernon

I don’t trust taking my Subaru anywhere else. Every single time I take it in, Jordan takes care of me and makes sure I get quality work done on my vehicle. If you’re in need of service, make sure to ask for Jordan!!! You won’t regret it.

Pamela Szczesniak

I moved to VA. from CA. about 3 years ago, driving my Outback with plants and two cats all the way across country. I began having R.K. Subaru service my Outback, and every visit was wonderful, nice people and a very clean shop. Naturally when I decided to buy another Outback, but the Touring model this time, I went on line with R.K. Subaru. As it turned out, no dealer in 100 mile radius had a Touring model, but my Sales Rep., Leander Poarch, assured me that he would find one that met all my requirements. Leander stayed in touch and found my new Outback for me, at the price I wanted. Everything went perfectly from there. One of the very best buying experiences I have ever had, and I know they will take great care of my new car for me. I highly recommend Leander Poarch if you are looking to purchase a Subaru. You will be happy you did!

Joel Kudsk

The parts department is top notch and has been for at least the 30 plus years that the repair shops I have worked at got parts there.

L Barnett

My husband and I went to two Priority dealerships before coming to RK Subaru. At the Priority Honda, the salesperson recommended that we buy a Nissan Rogue and at the Priority Toyota, our sales person left us unattended when he knew he had a sale and was looking for another "kill" while we sat at the dealership. The Camry we bought did not work for us as we preferred an SUV. We called several dealerships and we felt that sales manager, Chris Wilson was genuinely sincere in wanting to help us - Checkered Flag Toyota flatly told us there is nothing they can do for us. Upon our arrival at the RK Subaru, we were met by Heather Elliott. From the start, Heather was so different from the sales people at Priority. She was professional, patient, willing to work with us to meet our needs and always had a smile on her face. She searched the Subaru inventory to get the right vehiclefor us. She found the CrossTrek and she was in touch with us while waiting and gave us updates. The whole Team at RK Subaru was professional, accommodating and made us feel valued as customers. Duane, one of the managers, also took time to see us and ask how we were doing. We did not get this level of service at any of the Priority dealerships we went. We strongly recommend RK Subaru and Heather Elliott when buying a new or used vehicle. We will definitely be back when it's time for my husband to replace his Honda Pilot with a Subaru!

CJ Goodwin

David was amazing through the whole process. From finding a car that fit our budget. To handing off the Keys as we left. Couldnt have asked for as stressfree and easy as it was. They even worked with me financing through our own bank. As well with getting my Used Outback to me promptly! Rk has us for life with this good of service!

Shatia Moore

Chance was my car salesman and he was extremely patient and helpful with the entire car buying process. *And he was determined to find me the right car. I felt like I had an advocate, not a pushy sales rep who was only trying to closing a deal. I originally went to the Chevy side wanting a Trailblazer, but I had a few reservations. I ended up purchasing a Subaru Forester and I am so glad I did. This particular SUV has never been on my radar as something I wanted to buy, but as I told him my issues with other vehicles I’ve owned and my current lifestyle, he suggested I take a peek. Nick Wilson was also very helpful and helped me get my windows tinted. The Subaru finance person (I can’t remember his name, sorry!!!) and Wendy were also awesome to work with. I definitely recommend a visit to RK Chevrolet/Subaru in Va Beach if you’re looking for a new car/truck!

Joshua

The Subaru family is a great one. I've purchased 5 cars from RK Subaru and if you're looking for a Subaru this team easily beats out other dealerships in the area. I love my new STI!

Bobby Messano

What a fabulous service center. They got me in immediately for brakes AND did it for $100 less than the quote. TY Michael, Courtney and Hanna. Y'all ROCK

John's Mad Garage

Parts are on order, Subaru OEM are better and cheaper then the discount China supplies box stores and they fit exactly 💯 …

Trevor Schlecht

Excellent service from Lynn and Deangelo at this family-owned Subaru dealership. I am so glad my path to getting a new car brought me here.

Maritza St John

Wasn't planning on buying a new car when I brought my truck in to get appraised but because of Leah I'm now sitting in a brand new 2022 Impreza. She helped me and explained everything amazing and found me a car I'm in love with. 100% will be bringing people to RK and especially to Leah!!!

Carl Ray

We had a great experience at RK Subaru buying our new Outback Touring XT. Heather was very patient and helpful as we returned multiple times to drive different cars and Calvin was a wealth of knowledge on the vehicles and features. Together they helped us decide on what we really wanted in a new car and select this one. This was by far the best car buying experience I have had over the years.

L G

I’ve bought TWO cars from here now, and the Sales and Service staff are always great. Finance managers Perry, Deangelo, and Justin are always 100%, they break all the finance stuff down into manageable pieces. Always efficient and thorough. When my car goes through service, Jordan and Gabby in service truly personalize the experience and make it feel as though you’re not forgotten once you’ve bought a car. Sales Agents David Fanning, John Conrad, and Jason Credle are super personable, transparent, and informative! They are always able to answer all questions!

jason credle

Fast, effortless, absolutley NO pressure.....just pure information to any questions I had at the time. Manager after listening to my key needs, gave me his opinion on what he thought i would be happier with which actually was a far less expensive model.......and he was completely correct. Love the product and the great service totally redefined what I should expect in my future car purchases. Thank you for the pleasant experience that was suppose to have been a joyous occasion in the Past with other dealerships.

Sarah Osborne

I purchased a Subaru Crosstrek today with the help of salesman Mr. Jim Bellamy. He was very thorough throughout the whole buying process. He was not hesitant to answer the many questions my dad or I had. The other employees were also very amicable and pleasant to work with as well. This was my first car buying experience, and I am glad it went smoothly with the help of a great team. I am excited to own a Subaru. I highly recommend Mr. Jim Bellamy to anyone looking for a new car.

Elias B Urke

Heather was fantastic, I love the no push approach. She showed me how to operate the radio while we were waiting.. in and out in record time!

Samuel Lopez

Let me start off by saying I have never been to a dealership where I have experienced such a high level of service in my history of purchasing a vehicle. RK Subaru and the staff there have been phenomenal. What I thought was going to be a one day buying process turn into three and I’m not even mad at it. The sales team weren’t pushy they made me feel at home and even after the purchasing experience have been nothing short of helpful and considerate and caring. They made sure that I got the vehicle that I liked and wanted and then it was gonna be suitable for the needs of myself and my family. Having worked with Dwayne Richard and Lynn I truly felt like I was part of a family and they were guiding me in the right direction of what I should do. I had a relatively horrible experience with another Subaru dealership (first team) oh and they were sure to take ownership even though it wasn’t related to them and apologized on their behalf. The fact that they were willing to apologize for something that they didn’t do speaks volumes about the staff and how they feel about Subaru as a company. If you’re looking to buy a car and you want nothing short of an experience be sure to go to RK Subaru. They have the best prices the best staff and by far the best vehicle selection in my own personal opinion. And if big brother Subaru is reading this this dealership deserves some major kudos.I wish I had gone to this dealership years ago.

Tracy Adams

This was my first Subaru buying experience and Heather was AWESOME! She is very personable, and honest. This is priceless these days. Heather walked me through the Subaru's features and helped get my phone synced up. I'm looking forward to years of enjoying my Outback Wilderness! Thank you, Heather.

Arceli Westerman

CUSTOMER SERVICE TERRIBLE AT FIRST. LEFT CAR FOR OIL CHANGE SERVICE AND. HECK ENGINE LIGHT. SAID THEY WOULD CALL ME WHEN THEY WERE ABLE TO LOOK AT IT. SAID A COUPLE OF DAY. AFTER A WEEK AND NO RETURN CALLS I WENT TO DEALERSHOP TO GET STATUS WHICH WAS ON A SATURDAY. CUSTOMER SERVICE RETREVED TICKET AND SAID ALL WAS COMPLETED. AS I WAS PAYING AND GOT MY COPY OF WORK ORDER SAID COMPLETED SERVICE AND RECOMMENDED CHANGE THERMOSTAT ASSEMBLY. I ALEADY KNEW THIS AS I RESEARCHED THE CHECK ENGINE CODE AND FOUND TSB ON THE PROBLEM. CUSTOMER SERVICE BROUGHT VEHICLE TO ME AND SAID WE HAVE PROBLEM AS CHECK ENGINE LIGHT STILL ON. REOPENED TICKET AND SAID THEY WOULD CALL ME WHEN GOT DETAILS. THAT CUSTOMER SERVICE AGENT CALLED ME LATER THAT DAY AND GAVE ME STATUS. AFTER THIS CUSTOMER SERVICE WAS ALOT BETTER . DONT KNOW WHAT THE PROBLEM WAS WITH THEM NOT RETURNING MY CALLS AS NEVER HAD PROBLEM BEFORE WITH CUSTOMER SERVICE.

Andrew Lee

My sales person was David Fanning. This was my first car buying experience and David was very honest, personable, transparent. This is priceless especially given the current semi-conductor shortage and how it is effecting vehicles AND I Got some good tips and tricks from managers Nick and Duane. I'm looking forward to editing this review after my first oil change with only good things to say!!!

Jeff Berry

Cal was absolutely fantastic. No only did we get a price that was over 1K less than our local dealers, we go the exact color we were looking for. This car was for my daughter so we planned on driving in and picking it up 3.5hrs on the weekend. When I told Cal that we would have to delay due to my daughter's illness, he volunteered to deliver it. Unbelievable service and integrity all the way around! Great job Cal!

David Bulaski

We recently purchased a new Subaru Ascent with RK Subaru. Calvern Green helped us every step of the way. He made the process very simple. He was very attentive and answered all of my questions and let me tell you there were a lot! I would definitely recommend Cal and RK Subaru to everyone!

Stephanie Meyers

I have leased three Subarus, two from RK. At this point, I couldn’t imagine having anything other than Subaru, or going anywhere other than RK. My most recent visit with my husband resulted in my leasing a new Legacy. Kris Wilson was our salesman, and he was wonderful! He was straightforward and very helpful in getting us a car that we were truly happy with. I would recommend that anyone thinking about leasing or buying a Subaru go to RK and ask for Kris. The whole process was made easy for us, and all of our questions were answered - no run around. The finance manager is wonderful as well, and he made a huge stack of paperwork 10x less painful! My husband and I are huge RK fans now thanks to the exceptional service that we received!

brian bartles

Best Subaru dealership in VA!! We have worked with other southern VA Subaru dealerships and this was hands down the smoothest experience ever! Ask for CALVERN GREEN and you will be in great hands. Calvern is kind, efficient, and knows his products. He even took the time to show my wife how to use features on the Subaru we purchased a few years ago from a different dealership. The entire team is honest and hardworking. We walked out feeling great about the experience and our new vehicle. This will be our go-to Subaru dealership from now on!

Michael Gray Sr.

This was a very positive buying experience. The Impreza I purchased was bought while the vehicle was still in route on a car carrier. The market being what it now is, this is the almost only method to find and secure the car or truck you want. My sales person is a remarkable individual. Very engaging, personable, and knowledgeable. This purchase was handled in a very efficient time frame with virtually no hiccups.

Isa Hernandez

My husband and I bought a 2021 Subaru Crosstrek at RK Subaru. The team was very cordial and knowledgeable. We love how the Crosstrek drives, its comfortable seats, and real keys for the ignition. Heather Elliott and the financial manager, Deanglelo, and the team were great!!!

Angelica Faith

Cal was absolutely fantastic to work with. If you are looking for a low pressure, honest transaction...RK Subaru and Cal Green is the only way to go. My husband and I recently purchased a Subaru Ascent and this was by far the quickest and easiest purchase in out over 25 years of car buying. From the GM to the Finance Manager, everyone was courteous and professional. If you're looking to buy a Subaru, don't waste your time with the other dealerships. Go straight for the professionals at RK. Don't forget to ask for Cal!

Shelley Hodges

My husband & I purchased an incredibly low mileage 2 year old Outback from RK a few weeks back. We had originally walked onto their used car lot, then drifted over to the Subaru side. While there, we had the pleasure of working with not one, but two great salespeople (Heather and Kris). Our transaction may have taken a bit longer than we anticipated and we may have had to go back & forth a few extra times on pricing, but eventually the RK management stepped over to the dark-side and met us on our pricing (plus a GREAT finance rate!) and everyone left very happy. We have already been on three road trips for travel soccer with our Outback and are very pleased with our purchase.

Lani Weiss

Just purchased a 2020 Forester at RK and joined the Subaru family. Everyone I met there was friendly and knowledgeable, especially Joe. His years of experience and personable attitude helped me choose the car I want and need. He’s not the kind of guy who is trying to reel you in and upsell you. He genuinely wants to help find the perfect car for you, and settle for nothing less. Over three days, he spent hours answering my questions and described all the features and specs of the cars. Nick and Shiloh also helped make the purchasing process painless and efficient. Together, they were able to pick up my car from another Subaru dealership in NC and get it to me within 24 hours. If you’re looking for a new car, be sure to stop here and ask for Joe! Thank you again, RK, for going above and beyond.

Ashley Cimino

I recently bought my first car from RK Subaru and had a great experience! Everyone we worked with was very honest, helpful, and kind throughout the entire process. When I told them that I wanted to shop around at other dealers, I surprisingly wasn't met with any resistance or pressure (unlike the other dealers that I visited)! Even after the purchasing my car, the staff has been extremely helpful, proving that their great service doesn't end when you sign the papers and drive off. Special thanks to Marshall, Crawford, and Anthony for their help.

Michael & Leslie Viola

Cal at RK Subaru was extremely helpful and went out of his way to ensure we were taken care of. Our experience was unique. I bought this vehicle for my daughter without stepping on the lot. As a matter of fact, I never left my home in Orlando, Florida. The entire process was easy and I felt like I got a great deal. If you want a Subaru at a good price, I recommend calling Cal at RK. Thank you sir! Best regards, Mike

Kim McDonald

WOW! What an unusually GREAT experience! I started shopping for cars a few weeks ago. The first day I went to RK Subaru, I met Anthony. I told him I was NOT going to buy that day. No matter. He spent over an hour with me, explaining the difference in models, the many features, and let me sit in one. He answered all my questions and was extremely patient and kind. That alone was impressive and unusual. I visited some other dealers, drove some other vehicles, but I always kept coming back to how nice Anthony had been, and how wonderful the Forester had felt. By the time the Christmas sales ads came on TV, I knew what I wanted. When I came back to RK Subaru, Anthony was busy at that moment, and I was help by Cal. What a kind and gentle soul. SO informative and patient. I asked to see a couple of different Foresters. Each time I asked questions, and Cal had the answer. I got a very reasonable quote. I came back the next day with my husband. We took the car for a few hours drive and he loved it too. When we came back Anthony was there to help us complete our sale. He made sure I was set up on My Subaru and Starlink. He even called my insurance company for me. Every conceivable question I had was answered by him. Justin in finance also got us a great rate, and explained everything about the warranty. There was Never any strong arm tactics or running back and forth to get different managers. They always respected your intelligence. When I took it home I enjoyed learning about all the new features. Cal reached out to me a few days later to ask if I had any questions. I love driving my new Forester. Everyone at RK truly appreciates their customers and each other. It is the most relaxed, intelligent, and caring car buying experience I have ever had. I highly recommend this dealership, and a Subaru Forester to anyone.

Cheryl Sawyer

First, I want to give a big thank you to Mr. Gregory Reynolds’s, GM. (5 Stars to Greg only) My experience with RK Subaru all started with my son, a young inexperience car buyer who went to RK Used Auto Sales to look at a used 2013 Subaru after a hit n run driver caused his previous car to be totaled out. He’s excited to get another vehicle, and he ended up signing paperwork for “as is”. He didn’t realize at the time what this meant and when he finally received the car it was total disappointment. My son showed this car to a friend who was getting ready to go to RK to look at vehicle to buy. His friend quickly changed his mind about buying a vehicle from RK and ended up purchasing elsewhere. His friend couldn’t believe that this dealership would sell my son a vehicle that looked this bad. The car did have a Covid cleaning, but that was all. The battery looked like it could cause the car to not start and the overall appearance and price for what he had spent was not what I expected from RK. My first thought was that how much money he had spent on this vehicle. This made me very upset so I went to the dealership to talk to them about it. I was directed to Greg who explained that since he signed “as is” nothing else was legally required from them. But, Greg turned around the situation, understanding that my son was inexperienced in buying a car. Greg had the battery acid cleaned up, the engine pressure washed, the heavy oxidation removed from headlights, tried to get rid of scratches in back window and inside and out detailed, included two oil changes and a state inspection. I see why Greg is the General Manager, he understands the value of customer service and cares about the reputation of this company. Plus, since I had to wait while my sons car was being cleaned up Greg let me test drive a 2020 Outback so I wouldn’t have to wait at the dealership. When I returned to pick up my son’s car, Greg had his 2013 Subaru parked outside in front of the show room, it was a unexpected surprise. Because of Gregs actions of going above and beyond for customer service for my son and me I feel confident that I would highly still consider purchasing a new Subaru in the future from this dealership. My son is very happy with the outcome of his purchase and finally has his well deserved excitement of his car. I personally believe when a company sends out a vehicle in this shape that it hurts a business’s reputation. It should be mandatory or at least offered to the customer to have a complete cleaning and detailing of a vehicle for the sake of a company’s reputation of their business and for customer satisfaction. I only have 4 stars, because of the used sales department not giving my son any type of warranty included with the purchase price and selling the vehicle “as is”. If it wasn’t for Greg I would of gave 1 Star.

Katie Kaizen

My husband Kyle, 1 year old daughter and I recently purchased a 2020 Subaru Ascent from RK Subaru. Cal Green was an extraordinary salesman. Informative and patient. He went above and beyond for us to find the right vehicle, at the right price and with all the safety features we value for ourselves and our daughter. They valued us as a military family and Subaru enthusiasts. The owner of the dealership even gave my daughter a book and snack to help keep her occupied. We had already been going to RK Subaru for service on our 2018 Subaru Outback and will continue to bring both of our vehicles here. We had a wonderful experience and my daughter had a fabulous time at RK Subaru! They have won our trust and respect.

Kelly Brizendine

Awesome car buying experience with Cal! Highly recommend this dealership, it was worth our 6 hour round trip drive! Love our new Subaru, again thanks so much!

Jennifer La Londe Schumacher

I recently purchased a Subaru Crosstrek, Limited, from RK Subaru. I was extremely pleased with my Sales Associate Jim Bellamy and his assisting Team members for making my experience so very easy, thorough, and pressure free. From initial response to my online inquiry through AMX, throughout the test driving process, to the final close of the sale, I was very pleased with the attention to detail and high level of customer service provided. Especially during the time of COVID. I felt safe and my concerns for exposure were well respected. Many thanks to Jim for his follow up and honest negotiation. I look forward to being a part of the RK Subaru Family for many years. Mr. Bates, you made a fine decision to bring on Jim. He was a pleasure to work with and one of the main reasons I went with RK over a competitor. Thank you.

Stephanie Raaschou

I just bought my first Subaru from Johnathan Conrad at RK Subaru in Virginia Beach. Our entire experience was excellent! Johnathan is incredibly knowledgeable and passionate about Subaru. He is very professional, and warm and I was so impressed with how easy he was to work with. I highly recommend RK Subaru and working with Johnathan.

Sabine Bean

We have only good things to share about our experience with RK Subaru last week! Cal Green is an outstanding person to work with! We came in to find out about a Subaru Crosstrek because we are going to move to Alaska and were in need of a proper car. Cal took care of us in such an excellent way we have not experienced before. We've spent a couple of comfortable hours and drove off in a brand new vehicle - being super super happy first time Subaru buyers. This guy totally knows his brand, and we highly recommend him to be your person of trust. RK Subaru deserves 5 gold stars as a rating! Thank you for everything!

Julie Manthey

It was great dealing with Heather Elliott when purchasing my second Outback. She was helpful and kept in touch with me while I was waiting for my car to be delivered. Anyone looking for a new Subaru needs to ask for Heather!!

Helen Marsh

Daniel was my salesman and he made my experience extra enjoyable. He was able to answer all my questions and demonstrated how to use all the technology in the vehicle. The only reason I didn't give 5 stars was because their offer for my trade-in was really low and I had to sell it elsewhere.

Ryan Jones

Just an amazing experience buying a car here. Thomas Johnson and the team at RK helped me get into the exact car I was looking for. No surprises, 100% great experience in getting that brand new Subaru. Thomas has been extremly helpful through the process, even after the purchase in answering any questions I've had. I know that I went to the right place. Thank you!

Tony Norman

I can say that I had by far the best car buying experience in my life at RK Subaru. I initially went to RK Chevy to look at a vehicle and ended up asking Justin (the RK Chevy Rep) if I could look at the Legacy also. Despite being a Chevy Rep he got the keys, we went on a test ride and I was sold. He drew up the initial paperwork ordered the car and when I came to pick up the car and sign documents Subaru Steve got involved. The transition was too seamless to be real. I got to the dealership after 2pm and was driving off before 5pm. When it's time for me to get another vehicle and I'm still in Virgina this is going to be my first and probably only stop. Justin and Subaru Steve, you guys were awesome!!!

Michael “Vu1turEMaN” H.

These guys got me out of a bad lease from another nearby Subaru dealership. Low pressure, super friendly. Would definitely come again. Best Subaru dealership in Hampton Roads by far.

Delia Compton

RK Subaru team is so professional and has exceptional customer service. Cal and Thomas helped me and my husband purchase our first car together. From the minute we entered the lot, we were taken care of. They provided the best service a customer can ask for!

Shelli Winter

I purchased a 2019 Subaru Outback, sight unseen in, and it’s waiting for me in AZ. I wanted to know what I had purchased, so I stopped by, just to sit in one. Well, Jasmine went above and beyond!!! She was excited to take me for a test drive and show me all the amazing features of my new car! It was the BEST test drive I’ve EVER HAD! She was spot on with her customer service, and knowledge of the car. She was personable and professional. If she’s any indication of what the Subaru Family is like, then I’m glad I get to be a member of the family! Five stars all the way! ⭐️⭐️⭐️⭐️⭐️

Michael Sage

Worked with Pablo to get some parts with my Subaru. Super impressed by the service I received and all parts were in stock. He went above and beyond to make sure I had all the parts needed to perform the repair. Thanks again dude.

Brandon Mathis

Normally, we think of going to a car dealership as in incredible inconvenience to replacing a vehicle, which should be a pretty simple task. You’re swarmed by salesman like sharks in the ocean as soon as your feet hit the pavement, and you’re fed the typical nonsense about their “no haggle pricing” and how much they’re better than the other dealers. RK Subaru is a different experience because they prove it with their actions and customer service instead of a sales pitch. Our salesperson was Winndie Darrow, who helped my wife and I through navigating which vehicle would best suit our needs patiently and thoroughly. She didn’t push us to a more expensive vehicle or more options just for the sake of it - she took our wishes and satisfaction into account at every step of the process. She showed a level of professionalism and attention to detail that set that dealer experience apart from the dozens of others I’ve been to over the years. The finance and sales managers were also incredibly helpful and honest in their roles during the buying process and made sure paperwork took only the time it needed to. I’d highly recommend RK Subaru to anyone looking for a more refreshing and laid back car buying process.

seanngrhm

I went to RK Subaru looking to find a used Subaru, and the service was nothing but accommodating and professional. Joe Gonzalez was extremely helpful when narrowing down our options, and he answered every question that we had. He was personable, knew the vehicles inside and out, and did not pressure us into buying a vehicle just for the sake of making a sale. If you make your way over to RK, make sure that you ask for Joe. Thank you Joe and the RK Team!

Nicholas Thomas

Friendly and always helpful, best dealership I've dealt with in a very long time.

Elron Savage

I had read a little bit about this dealer before going car shopping. When I went shopping there, I was pleasantly surprised. Our sales consultant Joe, was very courteous, and listened to us very well. He went out, and picked out the perfect car that were specific to our specifications... We test drove it and we are strongly leaning to buying this car... He, in addition, made it a personal experience... Allowing us to experience his experiences and why he sells cars and even his own car buying experience... It was a fun experience and also gave a lot of insight into our possible choice... I look forward to doing business with them again in the near future.

Jonathan Rowe

I've only dealt with their parts department, but I love them. I usually hate dealerships, have had nothing but bad experiences with them my whole life. I do all of my own service and repairs on vehicles, so I usually shop online for parts because dealer prices are stupidly high most places. I like to use OEM parts in my Subaru's though, and RK is the first dealership I have found that doesn't have insane markups. Their OEM parts prices are usually competitive with what I can find online. Even if they don't have things in stock, I often order parts online to pick up from them and it still ends up being cheaper and faster than other sources. The parts guys are super friendly and helpful, and I appreciate that they are real Subaru enthusiasts. I'm glad to give them my business and wish more dealerships would follow their example.

nicolette bloomer

Recently bought my first car (a new to me 2017 Forester) on my own here and it was surprisingly such an easy process! Wes was awesome in showing me the Forester and Crosstrek I was looking at and explaining everything about them inside and out. Unlike another dealership I visited previously, I never felt pressured or like I was being talked down to for not understanding something. I would definitely come back to Wes and recommend him to anyone looking for a new car. Hannah in finance was great too! She explained every single paper I had to sign and it actually didn’t take nearly as long as I thought. Loved her dog Luna too. As a first time buyer, I really appreciated Wes and Hannah being so informative, understanding, and patient about it being my first time doing this!

William Boyer

Wow. Just...wow. I was TOTALLY floored with the friendliness and superior customer service regarding a recent car purchase at RK Subaru. I had NEVER bought a new car before but Cal Green and Justin with finance made my experience SOOO pleasant I just want everyone to know this was, BY FAR, the most beneficial and satisfying car-buying experience I have ever had!! Please...do yourself a favor...consider/compare a Subaru vehicle and visit the helpful, friendly people at RK Subaru! You won't regret it!!

Matt K

5 out of 5 stars. Don't waste your time elsewhere. Kris and Nick took great care of us. My better half, and I, came out to RK Subaru to test drive a vehicle we found online. While browsing the lot, a sales representative named Kris introduced himself to us. He was: helpful, informative, and we experienced no pressure at all. In closing: go to RK Subaru, asked for Kris, and hopefully Nick is the gentleman who does your financing. Thank you for your time for reading this review and best of luck with your car search endeavors!

Endri Jaupaj

If you enjoy buying a vehicle without the “car salesman” pressure, then I would 100% recommend R K Subaru! Heather was extremely helpful, authentic and a pleasure to deal with. From the moment I stepped in to the moment I drove off with a new vehicle, Heather was there to make the process a breeze. I just want to thank Heather and the R K Subaru family for this experience.

Ethan Halberg

Cal and Greg we're extremely helpful in assuring that my wife and I received exceptional customer service. A lot of the other car dealerships that we have visited did not give us the same experience that we received at RK Subaru. Cal was never pushy to sell a car and his only intention was to put us in the right car without compromising any of our car checklist. He is an exceptional product specialist and was able to facilitate the best buying experience for us. We are happy new owners of the 2019 Subaru Outback and we highly recommend.

Kurt Kemple

Had a great experience with getting my car serviced here recently. Staff was very helpful and even did a few things that weren't on the invoice like fixing my license plate mount.

Albert Jones

I had the pleasure dealing with David at RK Suburu. very professional and easy to work with.

Mary M

What a refreshing car buying experience. We had a low pressure, knowledgeable salesman (Cal), they had exactly what we wanted in stock, and we got a great price for our trade-in. The whole process took 3 hours from start to finish, including test driving multiple vehicles. Very happy, would definitely recommend buying from RK!

Susan Voss

I recently purchased a car from RK Subaru and I must say that the staff there is extremely friendly and helpful. My sales person Karley impressed me with her knowledge of the vehicle I was looking at. She knew every detail. Not only could she answer every question about the Bluetooth/Audio/Navigational system, which is all new to me, but she knew all the answers to my husbands questions concerning the power train of the Outback we considering. The paperwork was fast and easy and in no time I was driving away in a beautiful new Outback. Thank you Karley and the team at RK Subaru for making this experience a great one!

Sarah Fagan

If you are in the market for a new car, look no further! My husband and I just leased a new Subaru Forester and could not have had a better experience. We visited several other delearships and none compared to the outstanding customer service we received at RK Subaru. Our sales agent HANNAH COOPER was amazing! She was very knowledgeable about all the models (we looked at several,) and was very patient and professional with us. Plus, she was just plain fun to work with! Buying a car can be stressful, but Hannah and the entire team made it easy! Customer service is so important and RK Subaru has it down! Thanks, Hannah for everything! We are excited to be part of the Subaru family!

B Duval

We had a amazing experience at rk subaru and rk chevrolet. We met winndie darrow upon arrival. She immediately jumped on our search for a new vehicle. After finding out we we're already in a horrible auto lease situation. She didn't stop at any point. She kept trying bring in here manager chris, they began to jump hurdles and exhausted every option. But still kept looking for way to help me an my family get out of the bad situation we we're in and into somthing better for us and our future. We ventured over to rk chevrolet where we met Nick Austin. They continued to work together till they finally made it happen. The whole process took 3 days but like i said we we're in a really bad position. They stuck it out 2 nights after closing and finally on the 3rd night we drove off in out brand new 2021 chevy Equinox ls. So excited and relieved to have a better looking financial future. Thanks again guys!!! We can never thank you enough!!

Sara G R.

My husband and I had a very pleasant experience at RK Subaru. We dreaded the process and were in a position and agreement to walk away if we did not get what we wanted or if we did not like the people. Subaru Steve was our salesman and he answered all the questions to our satisfaction ( confirming things we had researched, and educating us in the process). Subaru Steve was wonderful, humble and genuinely a nice man. He went above and beyond by giving us a ride to our home to pick up our kids and bring them to the dealership. We never felt pressured or hurried to close a sale. Everyone treated us with the utmost respect, without the silly attempts at joking, or being personable that you often encounter in car salesman. The employees all seemed happy and that speaks volumes of the management culture. We have bought a couple of cars in the past, this was nothing like our past experiences. And that is a a determining factor you should consider.

vanessa linebarger

While on vacation my husband and I had an amazing experience at RK Subaru and ended up purchasing a car. All the staff were attentive, knowledgeable, friendly and helpful. I would like to thank Cal and Thomas for helping us.

Melanie Nardelli-Allan

My father and I were shopping for a new car. I am a brand new driver and was looking for something safe, economical, and reliable. RK Subaru and their staff are great. This entire experience was quick and painless. Subaru Steve found us EXACTLY what we were looking for at the price point we wanted. Saturday morning, I went in to take care of the paperwork. I met Subaru Steve in person for the first time and he was professional, kind, and made me feel very comfortable with the transaction. Hannah, from finance, was great, too. I am so happy with my purchase, a Subaru Impreza, and would definitely recommend them to anyone in the market for a car. Thank you again!

Robin Delaney

I dealt with Hannah Cooper at RK Subaru. My car buying experience with RK and all of the staff I met was the most pleasant car shopping experience I have ever had. Hannah was very knowledgeable, personable and gracious. I love my Subaru and RK is a big part of why. Their facility is beautiful and comfortable. The site has been planned with a positive customer experience in mind down to the last detail.

Judy McLaughlin

Our experience started out much like one would expect when shopping for a new vehicle. After all the necessary questions were answered the search for the perfect vehicle was underway. Our fundamental requirements with regards to price, term of loan, trim package and color did not make this process to easy to say the least. Though, when it looked like we were at a stalemate in the process along came Subaru Steve with the solution to our situation. He recalled that we were not in an immediate need of a new vehicle and could afford to wait for our perfect match. He suggested that we factory order the exact vehicle we wanted to ensure we were happy with our buying experience. Well folks, we were more then happy, because we got the exact car we wanted cheaper than expected. We would recommend Steve and his Team for your next new year's vehicle purchase.

Len

Good shop overall. I didn't purchase from here but I did work with some of the sales people and they were super friendly, they just didn't have inventory. I do get service here however, and while it can be a little slow sometimes, the quality is high and the staff is both knowledgeable and friendly.

808gal Oahu

My husband and I went in today knowing exactly what brand new vehicle we wanted. We purchased a 2019 Forester Sport. We picked this dealership specifically because of there wide range of choices not only in color but style. Jasmine Brown was the car saleswomen that helped us from beginning to end. We communicated with her a week prior to going there. She is very on point. Let me tell you she knows her cars well. She even took the time to take pictures of every color they had and sent it to us so we didn't have to waste our time going all the way there and be disappointed with the lack of choices. She even took the time to go over the important functions of the vehicle with my husband and I before we left the lot. This is the best dealership we came across. Thank you RK Subaru. We will highly highly recommend them to everyone.

Hollie Wood

I recently leased a 2019 Forester from RK with the help of Subaru Steve and I would absolutely recommend them for exceptional customer service and a low-key, no-hassle approach. It's always off-putting to walk onto a dealership and feel like they are trying to shove a contract down your throat right away. Alternatively, it's nonsensical to walk onto a dealership and have to flag someone down for assistance. RK and Subaru Steve were the perfect blend of a professional yet friendly and "family-like" environment. Subaru Steve is highly committed to and knowledgeable of the company and took as much time as was needed to go over all of my questions and concerns. The follow-up correspondence has also been appreciated and not overbearing. The app features make keeping track of your "car's health" a breeze and to top it off, I love my Forester. Many thanks to Subaru Steve and to RK Subaru for a (vehicle) match made in heaven! -Hollie

Daniel Bernath

I knew within a few minutes that I was going to purchase my car on the spot from Cal, I have bought many new cars mostly Toyota‘s through my life, I was set on getting a Subaru because I was very thorough on what the best car, especially a midsize SUV. Subaru is always rated the best, in fact most of my family on the West Coast are all buying Subarus now, I actually had a better offer from another dealer for the same car but I decided after five minutes with Cal I was going to get it from him, he isn’t your typical car sales person and I’ve experienced many of them, there was no pressure even though I got there at closing and spent the next three hours and drove off with my new Subaru premium 2.5 SUV. I love the car and more than that not just Cal but each of the individuals and manager that I talked to, even the finance person were great, I actually went up in price for a slightly better car and even bought the extra insurance which I know never to do from experience of all I have read over the last 50 years. She did not try to convince me to get the extra insurance but made it easy to understand it would be important with today’s vehicles especially the electronics and the reasonable cost if anything goes wrong over a seven year period. Again I want to thank Cal for his expert and polite service and helping me to buy my first Subaru

Christine Mathhues

We went back to purchase twice in one week!! The easiest car buying experience I’ve ever had, and we got a great deal on our trade in! I love my Subaru Ascent, my husband and I worked with Cal Green and Wes Slade and they were fantastic and very transparent. Will continue to purchase vehicles from RK Subaru!!!

Spring Savannah

An amazing experience from start to finish! Jim Bellamy was descriptive with all the details on my new Subaru Forester and worked the number with the finance manager for one heck of a deal! Served me takeout dinner while I waited for my car to be detailed! Very accommodating the whole staff!!! Hands down fabulous all the way around!

Nicholas Bastug

I strongly recommend considering RK Subaru for your next purchase or first, like ours! We bought our first car (A Forester) at RK Subaru and had a great experience. It started with professionalism and helping hand of Leander Poarch, the sales representative that helped us through the process. He was very knowledgable about the car we were looking for, as well as the company itself. Being our first car purchase, Leander was very patient with us and explained everything at length that we needed to know to feel well informed and comfortable with the purchase. Everyone we dealt with was very professional and kind. RK has a very fairly priced selection of vehicles as we looked for a specific forester through many states and dealers and RK had the best deal for it!! They were very transparent throughout the entire process and we enjoyed dealing with Lynn Tichy during the signing/payment process as she was very informative. We are super happy with the purchase and to be a part of the Subaru Family! RK Subaru has a new lifetime customer.

jaime castillo

My wife and I had a great experience ordering our new outback. Heather was our sales rep and she kept us updated throughout the whole process . Thank you for everything Heather!

Jim Fagnant

Professional, courteous, efficient, and effective. RK had a loaner ready for me to pick up when I dropped off my Forester. A job that may have taken 8 hours was completed by noon. Staff kept me informed of the repair status throughout the day. I can't say enough good things about RK. Their staff members are terrific!

Vicki Rogers

Yesterday, Me and my Pups experienced true old fashion customer service...at its best!! Steve is one of the best car sales men I’ve ever worked with! He listened to all my requirements for my future SUV and delivered! The entire RK staff Went out of their way to make us feel very welcome while we went through the process of purchasing our new Subaru (BTW, this is my 3rd Subaru) Thank you everyone at RK...it’s refreshing to once again experience mist excellent customer service!!! Happy Subaru Owner!

Wayne Benson

Karley was our sales person. She made the buying experience enjoyable. She worked with us in finding the perfect car to fit our needs with all the options and the color combination we wanted. The experience was enjoyable with no high pressure of any kind. The actual end-of-sale paperwork experience was quick and efficient. There was no pressure to add things that we did not want like we have experienced in all our other new car purchases. I highly recommend RK if you are looking for a car!

Alyson Rosenbloom

I had a bit of a frustrating experience. I dropped my car off on a Wednesday for some warranty issues. I was told at drop off, which took over an hour between dropping off and getting rental car, that it would likely be there through Thursday, but that I would get a call end of day Wednesday. I didn't get a call until Thursday after 5pm. Was told I would get another call by Saturday, I never received a call. I called Monday morning, got bounced around several times and then they had to take a message. I received a prompt call back and later that day my car was ready. When I got home I realized I left my garage door opener. I called and was sent to an extension, I left a message. Tuesday afternoon, no call back, call again and leave a message. Finally get a call back from Amy. She says no garage door opener and that only she had access to the car if I dropped it under the awning, I explained it was left with the gentleman in service. She said she will speak with him and call me back. Never calls me back. Call service area on Thursday and the lady says they have it. Very poor communication with customers and with one another. Everyone with the exception of Amy was very friendly and I have received good service on my Subaru. But the communication issues are very frustrating. I'm glad I continued to follow up, so i do not need to up and program a new one.

Rachael Crosley

Just purchased a new 2022 Subaru Outback today! Big thanks to Heather to helping me find my perfect new mom car that fit what I needed and also my budget. Everyone was super nice and helpful. All my questions were answered and I was welcomed back if I needed any help. Thanks so much guys!

Kathleen Marshall

I looked for a 3 row midsize SUV for over a year. I had my van for 16 years and was ready to move on. After waiting so long to buy a new car, I wanted to be sure I bought the right one for me. For about a year, I drove various models and in the end, came back to the 2021 Subaru Ascent. At RK Subaru, my husband and I were soon greeted by a nice gentlemen named Dwayne who, unlike so many other sales persons at other dealerships, knew his Subaru cars inside and out. We left to make our final decision and returned later that evening to execute the sale. Since Dwayne was with another customer at the time, we were met by the manager, Gregory Reynolds. As Greg started us out with the paper work, the three of us had a great conversation. It was like meeting a new freind. We picked up the car the next day and met Joshua, who was friendly and funny during the warranty service discussion. Later, I drove away in my beautiful blue new Subaru Ascent. Our experince was perfectly orchestrated by the personnel at RK Subaru. We definitely felt the Subaru "love." Thanks so much to everyone at RK Subaru.

John Donaldson

I purchased a new Subaru Outback yesterday and it was one of the most pleasant experiences I've ever had buying a car. Calvern Green is a knowledgeable and sales person who goes above and beyond to ensure total 100% customer satisfaction. I highly recommend RK Subaru and Calvern Green.

Daniel Gomez

I went to RK Subaru after requesting a quote for a car online. The service was nothing but accommodating and professional. Joe and Nick were extremely helpful Joe knew the vehicle inside and out, and did not pressure me into buying a vehicle just for the sake of making a sale and Nick knew all about the finance portion and as well did not pressure me into financing outside my budget . If you make your way over to RK, make sure that you ask for Joe. Thank you Joe, Nick and the RK Team!

Caitlin F

Great business! We shopped around to Checkered Flag and several other dealerships in Virginia Beach for an SUV. RK Subaru sells incredible vehicles and they do business unlike any other dealership. Ray Phifer made the whole experience enjoyable and easy. He answered our questions with a great knowledge base. Crawford Franck broke down the paperwork in a straight forward manner, without pressure or scare tactics to purchase extra protection packages. RK Subaru staff from each department knows what they are doing and work with honesty and integrity...yes, it's possible to still have those qualities in the car selling business!

Will Meyer

My husband and I bought our 2017 Subaru Forester from RK Subaru. It was our first brand new car buying experience. The staff was great to work with and they got us the exact vehicle we wanted. They didn’t push us into buy a vehcale from them and gave us time to test drive and review our options. Unlike another dealership we looked at! We still go to RK for all of our maintenance and oil chances. I’ve referred many people to the dealership

Makayla Rogers

Update: Doug, the manager, called and was extremely apologetic. After I explained that my car was making a new noise, he told me to bring it in at my earliest convenience so they could diagnosis the issue and put me in a loaner car for the time being. When I went today, Jordan was extremely helpful. John, the technician, rode with me to hear the noise and took my car in right away. They fixed the problem within 20 minutes and showed me exactly what the issue was (a simple missing bolt). We took one more drive before I left to make sure the car was no longer making the noise. John was very personable and took his time to explain what the issue was. I appreciated John and Jordan's hospitality and eagerness to fix the issue. Thank you for taking the time to make things right. I dropped off my car for service on Saturday and was told it would be ready on Monday. I asked if I could pick it up Wednesday and she said sure. Great. I go out there Wednesday to be told it’s not ready. They said they were waiting on parts. I understand many shipments are being delayed because of the current pandemic but a phone call updating me would have been nice, considering I don’t live close by. They told me they think it should definitely be ready by end of the day today (Thursday). I called and left several messages and just now (30 minutes before closing) got in contact with them for my car to still not be ready until tomorrow morning. When I was trying to confirm that it will actually be ready tomorrow and started to explain that I dropped it off nearly a week ago, she cut me off mid-sentence and told me it will be ready tomorrow. I found it to be rude. I wouldn’t have had an issue if someone just communicated to me that it was going to take longer than expected but I never received a single phone call. The communication at this facility is non-existent.

Dena Ladd

Chris Brennan was our sales agent when purchasing our new 2018 Crosstrek. This is our third Subaru and therefore was not a difficult sale by any means! Chris and everyone else we worked with at RK Subaru answered all our questions and were very pleasant to work with. Subaru vehicles sell themselves but they do need wonderful agents to get you through the paperwork and give you that new set of keys! Thanks, Chris!

Greg Stockburger

Cal was really great and helped us out from minute one get into the exact 2019 Forester Touring that I wanted. It was a great experience overall, but here are a few things they could possibly improve on: 1) If it is a special financing offer, it would be nice to know if that interest % changes once credit is approved before sitting in front of the contract hours later. 2) For the first time you get a loaner vehicle, you need a declarations page that you can fill out before you go which would avoid having to spend time back and forth with the auto insurance company 3) I had to call a couple times to make sure the DMV tags were ready for pickup, would appreciate a little better communication.

Britt Preston-Baker

Karley Voss was our sales agent and she was wonderful. I never felt pressured to buy but she was good about making certain I understood my options and the specials they were running. We had some scheduling concerns and they assured us that they were happy to accommodate our schedule (and our dog) if necessary through the paperwork process. Since they are also a Chevy dealer, they were able to appraise my car and offer me a fair trade in price. I would definitely buy from here and Ms Voss again.

Ryan Brownell

Absolutely phenomenal car buying experience! Karley was a great help in answering any and all questions I had. She knew her stuff about the vehicles I asked about and truly took care of me. The dealership has a good mix of music too while you wait! Extremely glad I came to this dealership and very happy with my new Forester!

Lauren Lynch

Came with a loved one to trade in a lease and purchase a new car. Lynn was very attentive and friendly throughout the 5 hour process. There was a decent amount of inventory for it being end of month and they were very open to showing us all available options. Finance process was painless and did not get a slimeball factor like I have with other auto dealerships. Overall, great experience. Only recommendation: on Sundays it might not be best to trim down to half staff. This made the process a little less enjoyable and could have moved us along quicker. Other than that, each employee we encounter we fabulous.

Angela Dehart

Fast and courteous, they go the extra mile to take care of customers.

Christopher McKnight

We were grateful to have run across our sales consultant, Ivan Branov, when we stopped by RK Subaru the other night as we continued our search for a replacement vehicle. Ivan took extra care in listening to our priorities and was able to find us a great deal on a 2014 Subaru Outback! Stopping by late evening didn't give us a good opportunity to look over the car, but the next morning we got a call from Ivan about the car having gone through the shop and being able to stop back by to look it over again in the day light. Thanks to Ivan, we're feel like we got a great deal on an Outback! Thank you sir!

Scott Henshaw

Worked with Anthony Vonner to get my 2021 WRX. Super nice and straightforward guy and very easy to work with. I drove out from Richmond on a Sunday and was welcomed with open arms. Shout out to Jordan Chandler in finance too for getting me through nice and easy. 10/10 for Anthony, Jordan, and RK. I'll be back next time I'm in the market for a Subaru

Quentin Headen

I purchased a 2017 WRX from here and I had a great experience! I was trading in another car for it, and the trade process was very smooth and straightforward. My salesperson, Chris Brennan, made me feel comfortable the entire time and was not pushy in any way. During the sale finalization, nothing was pushed on me such as extra insurance or other add-ons. I highly recommend this place for purchasing a Subaru vehicle.

Scott Maynard

Steve Montgomery and the rest of the RK Subaru team were incredibly helpful and made the car buying experience easy and enjoyable. They helped me trade my old vehicle in for a brand new 2016 Forester and I couldn't be happier!

Kylene Claridge

I recently got a Subaru and the customer service here was very nice. As someone who has worked in customer service before, I know how hard it can be sometimes but they went above and beyond. Cal really helped me out and I was very thankful for him in my car buying experience. I would definitely recommend coming here.

JJsgreatauntie 2018

I bought my first, and only other, Subaru 23 years ago and it was still running but a few things had begun to go wrong and needed repair and the interior was wearing out so it was about time to start thinking about a new car and, well, Subaru was the only choice for me. I had gone to another dealership but they didn't seem very eager to sell me a car because no one came out to greet me when I drove up but I stayed and did speak to a sales person but was very nonplused by him so then I went to RK and there I met Lynn Tichey. I initially was going to look at an Imprezza, the same model I had for the past 23 years and was very happy with but Lynn saw that I was walking with a cane so she recommended the Crosstrek because that way I wouldn't have to struggle to get up and out of the car, the seat is at a much more comfortable height where I can just turn around and sit into the car and she was right about that. I have a bad hip and degenerative arthritis in my low back and hips and the Crosstrek is much less stressful on me physically and Lynn knew that because she notices things about her customers and what they need, she's not just there to sell cars and make commissions. Now don't get me wrong, she's there to make a living but she looks out for her customers as well, you don't find that everywhere but I got the sense that that was more the rule than the exception at RK. I had occasion to visit RK several times, before and after the purchase and Lynn wasn't always available as she sometimes was with other customers but no matter who I dealt with the experience was always pleasant and left me feeling good that I had purchased from RK and Lynn. I am hoping when I need service that the service experience will be as satisfying. Overall I highly recommend Lynn if you are looking to purchase a Subaru, and I highly recommend a Subaru if you are looking to purchase a car and RK as your dealership. I am sure you will be as pleased as I have been with them all!!!

Roberta Preston

Had an absolutely wonderful experience at your dealership! We were met by a nice young lady named Karley Voss. She asked how we were before asking us about a car, that was refreshing:). We told her about what kind of Forester we were looking for, she never tried to show us a more expensive version of that, which was awesome. She helped us find exactly what what we were looking for:). All in all I have to say this was the most pleasant & easier experiences at a car dealership ever! Keep up the good work Karley!!

James Edens

I purchased an Impreza Sport from karley and she was fantastic. Even when I changed my mind about what car I wanted after she got all the numbers together, she remained professional, friendly and steadfast in getting both me and my wife (who also bought a car that day) a great price. She was extremely knowledgeable on all the cars, and very friendly and professional. Also a big thank you to the manager that day for working with us after the sale with some concerns we had with paperwork. He truly wanted to make sure we left confident in our purchase.

William Coyle

I have to say I have met many cars salesman and they are worried about making the sale and after that you have served their purpose. Joe has helped me with small and big things since I bought my 2020 Subaru Forrester!! I highly recommend Joe at RK Subaru in Virginia Beach very nice guy down to earth doesn’t play games and always takes your phone call even when he’s not at work if you have a problem or a question. Thanks Joe!!!!

DubEuro

The best Subi dealer I've been to across the country and that's including Hueburger Subaru in Colorado Springs! You guys rock!

Sally Tamayo

I bought a new Subaru Ascent and had a great experience with RK Subaru. First off, I had called to see if the Ascents were in so I could come and see them. Shantelle Hunter answered the phone and was so excited to show me the car. She immediately texted me some pictures of the car and took a picture of her business card. I came in and she was so welcoming. She started to show me the touring model but had to step away as she had a previous appointment already scheduled, so she had Hannah come and show me the other 2 cars on the lot pointing out the differences between the premium, limited and touring models. Both of them were so kind and welcoming. Shantelle gave me information on the cars and I went home to review all of the information. She called me a few days later and I scheduled an appointment with her for a test drive. She was so knowledgable about the car. She answered all of my questions and showed me all of the features. She knew that car inside and out!!!! She helped me pick out the exact car which ended up being the limited model. I asked about carplay and she had her "cord" with her and hooked up my phone to the car. That was so cool! I never felt pressured. The ascent was exactly what I wanted. I didn't purchase the car just yet. I wanted to think about it for a few more days. I called back a few days later and bought the car. Shantelle helped facilitate the car purchase before I got there as I didn't want to be stuck there for 4 hours closing on the car! Purchase was pretty fast and the car was all cleaned and ready for me. My experience with RK Subaru was excellent. Working with Shantelle was great. She is so personable and she listened to what I wanted. She was very patient with me when I was asking about the prices between the different models. I feel I can call her anytime if I have questions about the car. :)

bluvw69

Usually car shopping can be stressful and a hassle but Steve Montgomery at RK Subaru makes the car buying experience actually enjoyable. It's so refreshing to deal with someone passionate about the brand they are selling, rather than someone there just for a paycheck. I have bought two cars from Steve and recommend his services to friends and family. I will surely be back.

Jessica Carson

I've been dealing with RK for 10 years. This, is the third Subaru I have bought from RK, and the second one I have bought from Tracy. Tracy is a great salesperson. He gave me multiple options and explained ow all of those would affect us in the long run. It was very thorough. I was impressed with the finance department. They were very professional and thorough. It was excellent. This is where I buy all my cars and have all the service done!

Scarlett Gauthier

I was really impressed with the level of service and attention that we received while at RK Subaru from all of it's employees. But, Hannah C. Was amazing, and really went way out of her way to make sure that we got the vehicle that we wanted. Going as far as driving us around to all parts of the lot so we could see slight differences between the vehicles we were considering. She was knowledgeable and patient as we asked what I'm sure were ridiculous questions. But I'm happy to say that out of all the cars I've ever had to buy, this was my best car buying experience hands down. Thank you so much. I'm positive that we'll be back in the future to shop again.

Mary Jane Teall

Kudos to RK Subaru team, for a relaxed, smooth purchase of my 2019 Crosstrek! Ours salesman, Cal Green and associates Hannah, Steve and Haley were not only informative, professional but personable and went the extra mile and time with us! Highly recommend RK Subaru! LOVE my Crosstrek!!

Alan Dunn

Shantelle Hunter at RK Subaru got me an awesome deal on a 2018 Subaru Impreza Sport. I told her I wanted a fast, easy & BS free car buying experience and that is exactly what I got. Great personality, very knowledgeable about the car and it’s features. I even got all of the accessories installed in a hassle free quick environment from the service department on a Saturday. If your buying a car in Virginia Beach go to shantelle at RK Subaru, you’ll be happy you did.

Steven O'Brien

Karley Voss at Subaru made my buying experience great. I would highly recommend her and the dealership. The whole staff was very attentive. Ive purchased from other dealerships and you have to go through the layer process of talking with 15 different people to get your keys, at RK I was in and out in a couple hours including financed there as well.

Winndie Wesolowski

My car is absolutely perfect! I got the white Outback Wilderness. I also had the pleasure of working here. Hands down one on the best work environments. Super amazing co workers and management. I’m going to miss this family. Nick Wilson, Duane Reynolds, Anthony Vonner, Heather Elliot, Kris Wilson, Jason Credle (Lacy), John Conrad, Subaru Steve, Calvern Green, Lynn Tishy, Justin Casey in Finance, John Malispina, Greg Reynolds are all super amazing people! I know I’m missing people…. I would recommend anyone of these people if you’re looking for an exceptional experience 😍

Jessica Johnson

Update: Had to take my car into RK for an airbag recall. Spoke with Doug about the issue. They admitted that they should have offered further testing to see exactly where the issue was coming from before telling me the part needed replacing. Unfortunately they wouldn't buy back the part, but they did offer to put the part in free of charge, which is about $400 of work. Since my car has 114,000 miles I figured it was a fair trade. They were very nice and did their best to make up for my trouble. Changed my review from 1 to 4 stars. Disappointed. I took my car there to get an inspection and a tune up. They called and told me there were multiple problems with the car. Close to $5,000 estimate. I paid them around $1,300 to fix the more pressing problems and I'm wondering now if I was ripped off. They sent me with a list of things, including a power steering rack and pinion, which was very expensive. I decided to buy the part and check around for a better price. Well I found one and when I brought it in the very honest mechanic told me that it did not need to be replaced. Hopefully I am able to return the part I spent almost $400 on. I'm not sure you can trust a mechanic that is also working with people that want to sell you a new car.

J Mohr

I've never owned a Subaru but thanks to the recommendations from my brother and sister-in-law who've owned many Subarus, I decided an Impreza should be my next car. I've been researching Subarus, dealerships, and Imprezas since last fall and kept an eye on the inventory at RK. I've talked to many people who own various Subaru models and asked which dealer they'd recommend. Almost everyone said go to RK. I finally decided which Impreza I wanted and last Friday I called and talked to Leander. He was so helpful on the phone when I asked what they were asking and also requested the dealer invoice price. Yesterday, I went in and I was amazed with the entire process. Leander and all of the staff I came in contact with were so nice. Leander educated me on all of the features and then we went on a test drive. I knew immediately that was my car. The buying process couldn't have been easier. Their price and the trade-in they offered on my car was more than fair. I highly recommend RK Subaru and if you go in, be sure to ask for Leander.

Alexis Suarez

I came to RK trying to find a family car, and my agents shantelle and Subaru Steve went above and beyond to find me the perfect car that happened to be a factory order. They wanted to make sure I got the perfect 18 WRX. Once the car arrived they went above and beyond to help me go home with the car I had ordered after having problems with the banks, and they didn't stop until I was able to drive home in my factory order. I dont have words to describe how thankful I am of shantelle and Subaru Steve for not giving up on me throughout the whole process. Thank you for all that you did.

Jennah Buckley

I absolutely love the Subaru Service Department!! I started coming to them when another auto shop shorted out my entire electrical system in an attempt to install interior lighting. After they fried my system, they refused to fix it claiming that they "don't have the proper expertise". I took my 2013 Crosstrek to RK Subaru Service and not only did they completely fix my car, but the service manager (who unfortunately has moved) managed to make the auto shop not only pay for all of my repairs, but cover the cost of my rental for a week while my car was being repaired. Since then I have only gone through RK for any of my automotive needs, and even traded in my 2013 model for a brand new 2016 Crosstrek. The service managers are always more than happy to help me with any needs that may arise, as well as doing what they can to make sure I take advantage of any coupons or discounts that I am eligible for. I have been coming to RK for almost three years now and don't plan on going anywhere else.

Felix Sanchez

I want to thank everyone, and especially Nick Wilson at RK Subaru for their great work on selling me the 2021 Subaru Legacy xt touring.... love this car..... "great staff"

Natalie Ward

SubaruSteve helped us with our 2018 Outback. We test drove vehicles multiple times and they always made sure our questions were answered and they were patient with us while we were trying to make our decision. Everyone we have worked with at RK Subaru has been fantastic! We are loving our Outback and look forward to purchasing future vehicles with SubaruSteve!!

JOE DAVIS

Has always been 5-Stars in every department. Service associates are especially helpful.

Sally Starr

I have to be very honest with my review. I had went to another Subaru dealer looking to purchase my 2nd Subaru Crosstrek. I had a horrible experience so I walked out and went to RK hoping for a better experience. A very nice young woman approached us with a smile and from that day forward, we knew Shantelle Hunter was our girl! She answered all our questions without all the hassle of most sales people. She got us the exact 2018 Crosstrek I wanted, even down to the color and little extras we requested! I was more than impressed with her knowledge, superior customer service, and dedication to her job. Thank you Shantelle for the best experience buying my 2nd Subaru Crosstrek!!!

Melissa S.

We had the most low pressure, comfortable, and fair Outback purchase experience at RK Subaru with Cal Green and all of the staff that helped us. Cal is a true gem; an authentic, sweet, knowledgeable, approachable, lovely man (with the coolest platinum wingtips on the planet... Thanks to his progressive wife.) Cal just has a good energy glow about him and it's evident that everyone who comes in contact with him thinks so too. I feel like a kinder version of myself for knowing him, sounds crazy but it's just the truth. I'm a bit sad we won't be acquiring a car every week just so I can go chat with Cal Green. Thanks to everyone at RK Subaru, I look forward to being a customer there for life!

Derek Welch

I had an excellent experience with RK subaru a couple years ago. Hannah helped me make a decision about what to do. I was stuck in a bad situation and she helped me get out of it. Two cars were bought that day, and they even took in a trade that didn't even have an engine in it. Sold me two cars, one for me and my wife and gave me enough rebates to eat up all the negative equity on the trade ins. Great customer service and a great atmosphere. Thank you RK!!!

Rob C (Rob c)

We've returned to RK for our third vehicle and they haven't let us down. We are very fortunate to have met and worked with Subaru Steve. They gave us quite the deal with upgrading to a 2019 Crosstrek while giving top dollar for our trade in. He was very patient and answered every question and concern. Thank you again Steve, we wish you the best.

shannon riordan

As a young female I have never particularly enjoyed the whole car buying experience. Usually the sales individuals talk over my head, try to haggle, and skirt around the questions I ask and don't treat me like I am the one buying the car. However, Subaru Steve was absolutely wonderful. He made eye contact, listened to what I had to say and what I wanted. He made suggestions that were appropriate and he made me feel comfortable experiencing buying a new car. I walked onto the lot thinking I was just going to test drive a forester and an outback and left feeling like I had been given an amazing amount of information and opportunity to purchase my first new car. Steve allowed me walk off the lot without feeling pressure to purchase the car that day. He was available via text message for when I had questions later and ultimately was there when I went back in the evening to put down my down-payment and purchase my outback. Steve and the rest of the subaru staff were wonderful and truly made my first new car buying experience a pleasant one.

Melissa Proctor

I had such trepidation before I contacted sales associate Hannah Cooper on line. I had even sent her an email alerting her to the fact that I would be sharing my experience with friends and students on Facebook. Purchasing an Outback from Hannah at RK was a dream experience. She took so much time to listen to my parameters, cared about my family and financial situation and let me ask questions, clarifications and comment all throughout the process. She was patient, unfailingly respectful and supportive. She even called me the day after I drove off in the Outback to see how the first day's driving experience went. And, she promised to go over all the bells and whistles with me anytime. I am confident that Hannah, Jarrett and Mr. Reynolds will be there for me and my family when or if we ever need to call on them. In addition, I was so appreciative of the fact that RK made a donation of $250 to Samaritan House, one of my favorite helping organizations for women and children. I would recommend Hannah and her team without reservation for the purchase of a glorious Subaru. And, I am comforted by the belief that my darling husband is looking down from heaven with a smile of approval.

Mahari Grant

This dealership seemed friendly enough, though the day we arrived looking to purchase a car, we noticed multiple individuals not following Covid protocols. Maybe it was the day and time of our arrival, however we have to take the protocols extremely seriously and after spending some time there, we did not feel comfortable within the atmosphere.

John H

Had an awesome experience at Rk Subaru! I had the pleasure of working with Calvern Green to find the car I wanted. He was very pleasant and upfront with the car buying experience. Thanks to the whole staff who worked with me in getting my first 2020 STI and I’m LOVING IT! I would recommend that anyone who is looking for a subaru, go to Rk Subaru. Ask for Calvern Green.

Marie Gerdes

I started thinking about buying a Subaru in December. I met Anthony Vonner and immediately liked him. He was not pushy and very patient. I finally decided to buy a new Forester in July. Anthony emailed me only occasionally to see if I was still interested. I didn't want someone to constantly call etc. and he respected that. I always received a prompt return call when I had a question. Anthony has a great deal of knowledge about the Subaru.

Matthew Campbell

Fine dealership, nice workforce. If you go and test drive a car and decide its the not the one for you...be ready for some serious high pressure sales techniques. They laid it thick, so be ready! Do your homework, I was able to "educate" them on a few points (my guess is they were playing dumb on the negative reviews on the vehicle), but either way. Good luck!

Caitlyn Arizmendi

Great people and great service. I've used both their service center and just purchased a new vehicle. They have always been extremely friendly here as if you're their neighbour and will get you taken care of quickly and with no hassle. Their inventory is the best in the area, they have great hours and great pricing, and if you're military they'll give you competitive prices for a new vehicle. Thanks to Anthony for helping me purchase my new car, and making the process quick and painless.

Daniel Martinec

The whole experience was fantastic. Heather is one of the most conscientious and no pressure sales associates I have ever had the pleasure of dealing with. Kudos to Heather and RK Subaru on a job well done. Thank you!

jason johnson

This was my first non scheduled maintenance visit to the service department. It was an excellent experience. They were able to get me in the same day, and the efficiency was incredible. I didn't stay to wait for the car; and I spent less than 5 minutes at the dealership, drop off and pick up included.

Perry Drew

Great experience here at rk auto Subaru bought a 2018 Subaru wrx John helped me through the whole process of test driving and buying the car. John was very helpful because this is my first manual car that I’ve driven and took the time to take me to a empty parking lot to teach me tips on driving a manual.

Frank Lang

We bought a Subaru Outback in April of 2018 and Subaru Steve was the sales rep. Steve was patient, professional, and courteous throughout the process. Steve did not play any "games" with us, and we felt that he was always truthful in his interaction with us. We felt that we got a fair and reasonable deal on our purchase. I would recommend Steve and would go to him again...which we did in April of 2019 to purchase a Subaru Crosstrek. It was deja vu all over again...Steve had not changed over the year. All that we experienced during our first purchase applied to our second purchase. Did I mention that I recommend Steve. I would go back to him to purchase another vehicle...but not for a couple of years. Frank and Nancy Lang

Neno Nenov

I bought 2 vehicles there and even though I am please with the service on most days, once in a while they drop the ball. Overall, I would recomend. Car buying can be stressful and most people are not good negotiators. This place will give you the out the door price without much hassle and it is a good price (based on my research among other Subaru dealers). Whatever you do, dont go to First Team Auto! They demeaning, plainly put. RK team at least tries hard and usually delivers.

Adam Campbell

My wife and I had an excellent experience at RK Subaru on March 17. Shantelle Hunter made the process the best we have ever experienced at a dealership. We purchased a 2018 Outback 2.5 Limited and we could not have been happier with how we were treated by everyone involved. We never felt pressured and we believe we were given full transparency and honesty in our interactions. I recommend seeing RK and Shantelle when you are looking for a new Subaru.

Ronald Sirabella Jr

Purchased a 2018 Subaru BRZ tS from Cal Green and he was phenomenal. Took me a while to pull the trigger but he hung tight the whole way with no pressure applied in making my decision. After a few hours I finally decided to sign on the dotted line and I couldn't be happier!!! I would like to thank Cal and the whole Subaru team at RK for making my purchase an enjoyable one. Excited to be a part of the family!

Korie Butler

Absolutly Recommend RK Subaru! Not only do i recommend this busimess but i recomend SHANTELLA as an AMAZING sales associate!! We spent 4 day harassing her flipping back and forth between the Crossterk and the Outback as our first Subaru. We talked to other dealers on the comparable versions and came back 3 times to RK Subaru. I probably drove them and my husband crazy with my indecisive personality but my heart was originally set on that 2018 Limited Orange Crossterk! Shantella, got us all the answers and her finance team worked their Arses off getting us an AMAZING deal! She was hilarious, knowledgeable, even though she was still learning she had the answers we needed, and she was HUMAN. Not pushy at all, after our first test drive she asked we loved it and if we didn't then she said we needed to look at all the options acalible and find one we loved! Which we did She not only made a Subaru buyer but introduced us to the Subaru family!!!

M Gerard Thompson

10/17/2020 update: So 6 weeks later, I can say unequivocally that RK Subaru has not only done right by me, but they have restored my faith in the humanity of car dealerships. I was wrong, wrong, wrong about this shop when I questioned the work they had done for me to replace the recalled airbag and install the headlamp replacement. Lesson learned! Be careful when making uneducated assumptions. Trust your experts. That is why they are experts. RK, I thank you for the kindness and consideration you showed me. You now have one more enthusiastic and grateful service customer. Jay Craig, Alan and Kaylan... I will forever be grateful to all 3 of you for the way you worked to remedy the service issues I brought into question. My utmost respect and admiration to each of you. 9/9/2020 Clarification: My original review below applies only to the front end of the business. I still give those folks 5 stars. I’ve now had several issues surface that are clearly related to the service I received. Seems no one there wants to return my call. I will revise this review again if RK does right by me. Original 5 star review: Really pleased with this dealership. They replaced my Takata airbag promptly and also one of my headlamps that had busted. Very reasonable charge on the headlamp. Service agents were professional and very pleasant. Fantastic experience with them.

Tim Ryan

Purchased a vehicle, brand new, that needed an inspection. After putting a huge amount down I imagined the vehicle would be priority in the shop… nope. They had 3 hours last night and I’m still waiting , 3 hrs so far this morning, for them to take their time on something I’ve already paid for. The sense of urgency is poor and lack of consideration to paying customer is high. Still waiting …

william jesse

Nick Wilson helped me buy a 2016 Subaru STI and I love it! He was very professional, took the time to make sure we had everything we wanted in our car, and was extremely friendly the whole time! We will be back soon to look for another car through Nick. The whole staff was awesome!

james Brownn

After 32 years, and seven new car purchases, Lynn (& RK Subaru) is the only person (and dealer) from whom I will purchase a new car. This is the second Subaru I have purchased from Lynn (my fourth Subie overall) and it was a terrific experience. She knew exactly what I was looking for and the entire process took less than 90 minutes. It is rare to find someone who is as knowledgeable, honest, and helpful as Lynn. I currently own two Crosstreks (I bought them for my kids) and will be purchasing a new Ascent from Lynn withing the next 12 months. There were other SUVs and cars I considered but I chose Subaru again in large part because of the folks that work at RK. Thank you Lynn, you make car buying a really enjoyable, stress-less experience. P.S. The RK service center and body shop are stellar, they offer top of the line maintenance and repairs at extremely fair prices -- don't waste your time at other shops--even for tires because RK beats Treadquarters, etc. for quality, service, and cost. My 2008 Tribeca has 265,000 miles on it and it saved my life twice and my daughter's once. Thank you so much Doug, CJ, and Roger for a decade of superior maintenance & service. The RK folks are a great team, and an asset to the VB community. Thank you again & God Bless!

Debi Feinman

There isn't enough room here to go into all the details of my story! Suffice it to say I had a complicated situation regarding a relocation and the need to replace my current vehicle within a very short window of time. I visited 2 different dealerships in Virginia Beach and 2 dealerships in Tampa - and Hannah was by far the most outstanding sales associate I encountered from all 4 dealerships! She exhibited the most perfect blend of car shopping knowledge in general and Subaru knowledge in particular along with professionalism - all while being personable and so easy to work with. I didn't feel one ounce of pressure from her - at all! I truly felt like her main goal was to assist me - and that she had my best interest at heart (not a common experience when car shopping). I don't know where I will be (geographically) when it's time to purchase my next vehicle - but if I'm anywhere near Virginia Beach - I will most definitely take my business back to Hannah & RK Subaru!

Rick Brunson

We recently purchased an Outback from Bryan Fejdasz at RK Subaru and couldn't have asked for a better sales rep. Bryan had the right balance of knowledge and patience throughout our process and allowed us to drive and price different trim levels with absolutely no pressure. Greg Reynolds was a pleasure to work with also as was the finance dept.

Kenneth Thackrey

Just purchased a 2004 Subaru Forester from craigslist and brought it to RK for a check-up on everything and they were extremely thorough and informative, even allowing me to view a couple minor issues which required attention. I'm deeply thankful for their service and I intend to come here for future services.

Kathleen Hotte

Friendly, helpful, excellent prices! I had to order some parts for my 2021 Subaru Crosstrek that is in transit and called RK Subaru because their dealership came up 1st when I was doing my research for the parts. I was worried about making the phone call because a lot of times, parts departments are not willing to help. BUT Jason from RK Subaru answered the phone and put all my concerns at ease! He was friendly, helpful and got the price down on 1 of the items I was looking for. I highly recommend RJ Subaru if you need parts for your Subaru!! Thank you for the wonderful experience! Kathleen Hotte

Ray Brogan

Once upon a time, there was a man who had a truck. He LOVED that truck and took it everywhere he went. As the years rolled by, his truck started to need work here and there. So after two years of researching what the man wanted, he went to RK Chevrolet, where he was put in the capable hands of Cal Green. Mr. Green showed the man a 2020 Subaru Outback. During the test drive, Mr. Green showed the man all the features of this Subaru using lots of patience, kindness and knowledge. The truck is now a wonderful memory and the man now has a new Outback to take everywhere he goes. Thank you Cal for going above and beyond helping "the man"!

John Carman

RK is hands down the best place to go in the 757. Our rep Ray Phifer was the man! He let us take our time with testing our different rides, and worked with us to get the best possible price. The staff has always been very professional and great communicators. We will definitely be going back for our next car. Go see Ray if you want a great experience!

David Ward

Recently purchased a 2018 Outback from Subaru Steve and the whole experience was outstanding! We had been to the dealership many times to test drive and everyone that helped us was patient and ready to answer any questions we had. We are so happy with our purchase and look forward to buying from Subaru Steve again!!

Nick Gale

I recently purchased a 2018 Outback 3.6R Limited with the assistance of Shantelle. From the beginning to the end she was prompt and professional, always answering my texts and emails within the hour. She even came in on her day off, just to accommodate my schedule. Overall the experience was surprisingly stress-free and laid-back. I would absolutely recommend RK and Shantelle if you're looking for a new or used Subaru.

Frank Gallion

We have a 2002 Honda Odyssey minivan and a 2019 Subaru Outback, and we get them both detailed at RK Subaru. They do a great job every time, and both our cars look FANTASTIC. If you want to keep your car looking great all year, get it detailed 3 - 4 times a year at RK Subaru!

Melissa King

We have nothing but great things to say about RK Subaru! Ray Phifer and the rest of the RK team went above and beyond to give us an amazing car buying experience. Ray was extremely patient with us and answered every one of my million questions. He made us feel comfortable from the moment we met him and we never felt pressured to make any decisions. I had always heard that Subaru is known for their great customer service and RK Subaru definitely exemplifies that. I even got the "new car bow" and special moment that I had hoped for! Thank you, Ray Phifer, for taking such great care of us! We love our new Subaru!

Tim Martin

Our purchase of our 2016 Subaru Outback with SubaruSteve Montgomery was easily the more carefree experience we've had car shopping. Steve listened to our concerns and worked with us to place us in the right car for our needs. More than two years on, our experience with the Outback and with Steve has us dedicated to going back to RK Subaru when when the time comes to replace our aging Nissan.

Andrew Shifflett

I thought we would get ripped off and it would be a hassle to buy from here. I usually buy my cars off of craigslist from private sellers. However with the DMV being close due to Covid, I decided to go look at a car. They gave me a really good trade in value and I gotta really good deal on the car. I honestly could not have done better on without to much work. Very pleased! Didn't have to haggle the prices of anything. And I'm cheap/hard to please.

Rich Mann

Got much needed parts for older classic subaru that were hard to find.

Kristoffer Bostic

Had my 2004 subaru forester in for 4 new tires and an oil change. Needed the new tires due to a side wall bubble on the car and drove the car in with an almost new spare on and the damaged tire on the standard rim in the trunk. First, getting the new tires delayed because of the incorrect size being ordered. But the real reason for the 3 stars is that one of the 4 new tires was put onto the spare tire rim and the damaged tire was left on the standard alloy rim, leaving me with no good spare. Went to pick up the car and discovered this when I inspected the vehicle. Jordan was extremely helpful in correcting the situation, RK Subaru maintenancrle staff did make the situation correct, putting the new tire on the correct rim and replacing the discarded spare tire. While the situation was corrected with out any hassle, it still concerns me that their quality assurance processes may be broken for allowing the situation where a damaged tire was left on a standard rim and the spare tire rim getting the new tire. There wasn't an attempt to contact me to confirm that I wanted the new tire on the spare rim and left on the car instead of the standard rim. It is extremely obvious that the spare is installed vice the standard rim (standard rims are alloy spokes, the spare is a solid steel rim). It is concerning that something caught via a simple visual walk around is missed by the staff, both maintainers and supervisors. I appreciate that the situation was made correct, but I will be taking my Subaru to a different shop.

Erica Diggs

Had a wonderful experience at RK. Chris and Greg are the greatest!! They really put me at ease, they explained every little detail and they really cared about what was best for me. I love my new Subaru Legacy and I would recommend anyone to buy a car from here. Thanks again guys!!

Colonel

My wife and I had a great buying experience! Our sales rep was "Subaru Steve". He was the epitome of what a car sales person should be: patient, kind, honest, and treated my wife as an equal (treatment she did not receive at another local Subaru dealer). He insisted that we test drive the car so we were sure it was for us. Steve ensured we got top dollar for our Subaru trade-in vehicle, and worked with us to get a fair price for the new car. We were able to actually drive home with the new vehicle to same day! Steve and the dealership are the best! We'll be back for the next car.

Herb Moss

We purchased a 2014 Subaru Outback in July from RK. It was the best auto purchasing experience that we have had; smooth and easy. Our sales representative, Lynn Tichy, was instrumental in helping us find the exact car we were looking for and was excellent in explaining all the feature this vehicle offered. My wife loves driving her new Subaru. Outstanding.

Ian Kelley

While visiting the area, I wound up with some spare time and went to RK Subaru to see about test driving a WRX. Ray was extremely courteous, and I was clear that I was not only not buying that day, but likely would not be buying from RK, since I don't live in the area. He got me a test drive with Roger, who was also very courteous and professional. The test drive was long enough to get a good feel for the car, and Roger introduced me to another salesman who's had a succession of Subrarus, and who walked me through the engineering of the car and the differences between the baseline WRX and STI. If I lived here, I would definitely work with RK first.

McKenzie Callanan

We just bought a brand new Subaru Outback! And Cal was amazing, he knows his stuff! Explained everything perfectly and took his time with us, genuinely cares about his customers! Such a great experience!

John Donahue

My wife and I have been searching for a vehicle for our son for awhile to take to college I pulled into RK Subaru and met sales person Hanna Cooper . My family found Hanna to be very knowledgeable easy to talk too without all the usual sales pressure you get when looking for a vehicle. We decided to go a different direction for our son but in the future we hope to buy a new Outback for us and will definitely be dealing with Hanna Cooper she has set the bar very high in our opinion.So if you are looking for a vehicle contact Hanna you won't be disappointed .

Lindsey Painter

We bought a 2016 Crosstrek from RK Subaru, and we have nothing but praises for them. We've purchased many vehicles at dealerships and always dread the experience. It was a totally different experience at RK Subaru. We felt no pressure and had all of our questions answered honestly and thoroughly. If you're thinking about buying a Subaru, go see Ray at RK Subaru. You will be impressed.

Katherine Rowell

I went to RK Subaru about a month and a half ago when I first started the process of looking for a new car. Everyone on the team there was amazing and super easy to talk to. I ended up going back about 3 weeks ago because I couldn’t get my mind off of this bright orange Crosstrek that I had seen in the showroom, and that’s when I met Shantelle. I have one word for her: PHENOMENAL. Not once did she make me feel pressured into anything. She understood my situation, worked with my budget, played out a bunch of different scenarios with me, and made me feel so incredibly comfortable. This was my first full-on experience buying a car, and I almost feel like it was too easy because of how good she was! Needless to say, I drove out of there with my brand new 2018 Sunshine Orange Subaru Crosstrek, a huge smile on my face, and my piece of mind, knowing that I had just made an awesome purchase. I highly recommend RK Subaru to ANYONE looking to buy a car. And please, go see my girl Shantelle! She’ll treat you right!

Aaron Walker

This has been the easiest car buying experience we have ever had. Everyone has been polite, honest (which a quality rarely found in the car market) and personable. I would HIGHLY recommend this dealership to anyone looking for a reliable vehicle.

tyler shoup

Went there to look at a Subaru and pricing options. SubaruSteve took my wants and need into consideration. He came up with the 2 best options of cars that met my needs. Steve made the process smooth and comfortable giving me accurate information to make the best decision for me.

Shannon Nelson

I have never seen customer service like this at any other business, much less another dealership. The Subaru team extended their exceptional hospitality to my family as well, and beyond the sale of the car. Please stop by and see the team, and Mr. Cal, if you are interested in learning more about Subaru because there is no question they cannot answer. I am very happy that I made my visit with this team.

Sarah Kriebel

I’m a young women trying to buy her first truly new car, after being blown off and disregarded at multiple dealerships I found a car at RK Subaru and was put in contact with Karley Voss, and I couldn’t have been happier with my entire experience! Not only did she treat me as an “adult”, despite brining my father for opinions because he’s a car guy as well, but she gave me a dozen options and worked tirelessly to get me to my ideal monthly budget and find the car I had spent months searching for! The whole experience was wonderful, couldn’t be happier!

Peter Ketterer

This place is amazing. I just came from another dealer where I was tossed keys and told to check a car out... At RK, the salesman greeted me, walked me around the lot explaining all the models, then walked me through all the features and bells and whistles on the model I liked best. Then we took a test drive. A+. Great place if you want all the info you can get about what you are looking for.

Jose Rodriguez

I got a 2018 Subaru crosstrek from RK. My agent, Shantelle Hunter made my visit to RK very pleasant and easy. She was patient with me and answered all my questions. I wanted to leave with a car that day and she was very helpful. Shantelle got me a discount I didn't know I qualified for and made sure that I was getting everything I was requesting in a car.

Dennis Kramer

I had the great experience of working with Hannah Cooper while leasing a 2018 Forester. Hannah was beyond patient and extremely accomodating to make the transaction go as smoothly as possible. She was always quick to respond and very knowledgeable about the whole process. Thank you, Hannah!

Madeline Milanak

I can't thank Shantelle Hunter and Ray Phifer enough for our first Subaru experience. I knew right away after the test drive that I wanted the 2018 Subaru Forester. My husband, a decades long Honda fanatic, took a little more convincing. Both Shantelle and Ray were very helpful with his numerous questions upon multiple visits to RK. We finally decided on purchasing the 2018 Subaru Forester Black edition. My husband was so impressed, he returned and purchased himself an 2018 Impreza. Thank you RK, Shantelle and Ray! We'll definitely be back.

Jack Brewer

Bought a car recently from rk. My sales person, Leah, was very knowledgeable and friendly. Would recommend stopping in and seeing her if you're thinking of buying a car

Diana Spofford

Just wanted to say a big thank you to Shantelle Hunter; for her patience with me trying to find my perfect car. I went to another Subaru dealership closer to home and was extremely disappointed in how I was treated. So my wonderful husband drove me accross town to RK Subaru. Shantelle worked with me two days while I figured out what car, color and features I wanted. Well I now have my perfect Crosstrek, with the perfect color and features I asked for. Thanks again Shantelle

Amanda Stancil

I had an absolutely wonderful experience here. I sought out to get a Toyota this week, but was so blown away with the Forester, that I changed my mind on the spot. Chris assisted me every step of the way, and the customer service was truly exceptional. Pressure and stress free environment and I got the vehicle of my dreams!

Courtney Peterson

Jasmine was fantastic I'm helping us find the right vehicle! She didn't pressure is to buy immediately and talked with me. The first day we stopped by to look at vehicles she showed me that I could make our dogs some dog tags! We stayed in touch throughout the week and by Friday went back test drove some vehicles and made our decudeci! Jasmine made the entire process seamless.

Gene Hook

Heather Elliot. Courteous. Knowledgeable. Followed through on everything. I have not had a more helpful sales woman or salesman in the ten Subarus and Chevrolets my wife and I have purchased from RK.

Theresa Merkling

Excellent experience with Shantelle Hunter. Went in for a browse and drove home in a new Impreza. She was so easy to work with and made the whole process so smooth and pain free. Can easily recommend her services to anyone looking for a fair deal and no pressure sales experience.

Brennan Dunn

EDIT: Glenn from RK resolved this quickly for me, all good now. Thanks! Leased a car from RK about a year ago. That transaction was fine enough, and the staff was helpful in setting us up a lease (but, then again, you'd expect professional salespeople to be good at this!) A year later, the company RK underwrites their leases with – Chase Finance – failed to pay the Virginia DMV, and we're now driving around in an unregistered car. I know RK isn't the company that actually underwrites the lease agreements they sell, but we've been repeatedly calling RK and leaving voicemails – trying to get them to maybe figure out why the leasing company they outsourced us to isn't doing their job and to help us out, since we're caught in a lurch. Zero replies.

verdell johnson III

On Thursday 19th May; I submitted a text on RK Subaru website reference to a 2017 Subaru BRZ. I was surprised to receive a email the next day from Ms Shantelle she explain information about the car (i was interested) and asking me come on test drive. On Saturday I test drove the car and I bought it the same day. Ms Shantelle was courteous and very professional and knew exactly what she was talking about inference to the car and kept me interested in buying the car I wanna thank her and the RK staff because I love this car thank you very much. Verdell Johnson III

Diane Sabourin

Terrific customer service! Greatest senior sales advisor Lynn Tichey. She has assisted us for the 3rd purchase. Which is our new 2019 Outback . Entire team is here to please. A great experience!

Theresa Mejia

We had a wonderful experience purchasing our 2021 Outback! Couldn’t ask for a better salesperson to help us…Thomas Jefferson was very knowledgeable and didn’t want us leaving without showing us all the features. Thank you you so much Thomas!

Kayla Roe

Leah Graham had sold me a 2022 Subaru Crosstrek. I was in a financially bad situation with my prior car and she really pulled me out and gave me a better deal with an even better car. She took her time and did not pressure me into anything and provided a ton of information and options. Very knowledgable and made sure I did not leave that dealership until I was satisfied. I would highly recommend Leah Graham to be your next sales agent. Not to mention when you buy a car from her you get a cool keychain that matches your personality, hints my golden doodle keychain! The whole dealership was also very accepting and welcoming to my young puppy, Koda. You won't regret it! Thank you!

Greg Toczek

This is Pam Toczek and I purchased a Subaru Crosstrek on Sunday of Memorial Day Weekend. I am totally happy with the Crosstrek as well as the sales person Shantelle Hunter. She was very informative and patient with me when I felt overwhelmed with all of the details / features of the Crosstrek. I would recommend Shantelle as a great salesperson.

Kenneth Klinger

From making an appointment to checking in, service time and checking out is exceptional. Service advisors constantly giving you updates, checking on your well being and satisfaction. They also keep you updated on future services needed. This is the best service center I have ever been to.

Carolyn Rigby

Was looking for a Subaru Crosstex and drove off in a Forester! Subarusteve waa a super hero. Found us on another car lot and said we have more inventory. He was right Thank you Steve. I love my new car, it drives like a dream, my dream.

TP MG

Showed up to look around at 5:00 on a Friday, met Heather, looked at a lot of cars and drove off with a new CrossTrek that evening. Everyone was polite, helpful, and professional. An excellent experience.

Kenneth Thackrey

From the moment I stepped in, I was treated with the utmost respect and kindness by salesman Calvern Green and the rest of the staff, it was my first time ever looking at a new car and they made the process seamless and relaxed. I cannot recommend this dealership enough, the whole experience was top notch from the moment I walked in the door to the moment I drove off the lot in my 2020 Crosstrek!

Crystal Walker

Sales associates Calvern and Leander were beyond patient in helping me select a vehicle with the safety features I required and comfort standards I desired within an affordable budget. Calvern was especially thorough in showing all of the car features and made the buying experience less daunting.

Jacqui Maxwell

Justin Cannady and RK made the car buying experience very smooth and enjoyable. Looking forward to enjoy our new Outback. I highly recommend this dealership and Justin to anyone in the market for a Subaru.

Kenzie Lightner

Purchasing a vehicle at RK Subaru was by far the best experience I have had! My boyfriend and I went to RK to look at a WRX that he was interested in purchasing. Shantelle helped him find the car that was perfect for him. I had not, in a million, years expected that I would want a new car as bad as I did. Shantelle went the extra mile to help me find a Subaru impreza with all the features I wanted and was really patient through the whole process. If you ever consider purchasing a new vehicle make sure you go to SHANTELLE HUNTER at RK Subaru!!!

Steve Vann

We had a manufacturer's recall on our Subaru Crosstrek. It was a very busy day but we were in and out with part replacement in under an hour. We would like to thank everyone involved in the process.

Mark Sullivan

Just wanted to thank Leander, Fatima and Dwayne with RK Subaru for their great service this week helping me purchase a new Outback. Looking forward to many miles and smiles with my new vehicle. Thanks!

Tyler Vitale

We just bought our 2nd Subaru from Subaru Steve, and it was a 2018 WRX. Subaru Steve kept us up to date on the latest inventory and colors/styles as we were deciding between a WRX and a WRX STI. He makes the process almost too easy for us, and we always leave incredibly satisfied that “buying a car shouldn’t be this easy.” Thank you, Steve, for your continuous hard work and dedication to making our car buying process easy, as painless as possible for our wallets, and super quick—also in finding the absolute best deals for our family in regards to interest and promotions. We will see you soon to buy our 3rd Subaru after the Ascent comes out, there’s no one else we’d rather see!

John Belanger

Just want to say thanks for the awesome deal and customer service I received from Brittany. She was knowledgeable of the sale and made this process easy on me and my family. I look forward to coming back in the future and buying from her. 5 stars she was great.

Sue

These folks are great. Service is top notch. I highly recommend them for your Subaru service and general maintenance! If you're looking for a new or used Subaru, contact David Fanning or Cal Green...they will hook you up!!

John Milanak

I want to say thank you to Shantelle Hunter and Ray Phifer for putting up with me and the month of flip flopping before finally settling on my 2018 Impreza Sport back in February of 2018. The wife and I had been to every Subaru, Mazda and Honda dealership in the area during our search and having dealt with these two before with the purchase of my wife Forrester...it was a sure thing. It's kinda funny...after all the cars...the test drives and the questions, I end up with the first car that you sat me in. Will be looking forward to seeing you two again during our service checks...and our next upgrades. Shantelle and Ray, Thank you

Keegan Morrison

I have purchased two new Subarus here. The staff is friendly, knowledgeable, and helpful. I'm a Subaru fan for life, and will keep coming to rk for the excellent service they provide.

Lainey Long

Bought a new Subaru Outback on Memorial Day and it could not have been a better experience. Subaru Steve made sure I not only knew the basics of my new car but also tips and tricks to make driving it more enjoyable. Can’t imagine a better buying experience than I had with RK!

Richard Spears

Came by to look at a 2016,just look,by the time salesperson KarleyVoss and Sheldon Horrell took the time and effort to explain to all the amazing features and most bells and ringers,then to top it off,gave an amazing bottom line, o well,you know what I drove home! I highly would recommend the great folks at R K Auto group, remember how you are treated means alot!

Tracy Hooper

Awesome job Karley Voss!! We were referred by a friend and the whole experience at RK Subaru was amazing and the way customer service should be. Again great job RK Subaru and Karley. The Hoopers

Eric Rodriguez

Great dealership and very accomodating! Chris Brennan was our amazing car sales agent and we have bought through him numerous times. Always a pleasure doing busisness with Chris! -Eric Rodriguez

Richard Arzillo

We deal with delivery drivers all the time but one stands out. Her name is Amy Anderson. She consistently is helpful with checking in parts and is pleasant to be around. I purposefully don't order parts from another dealer because I want her coming by.

Kestutis Paulauskas

We received brilliant service by SubaruSteve and Gabrielle. We got two new cars in the end from them. Fully trustworthy and very helpful!

Mr. Uz

Dwayne Reynolds is such a great man. He was so kind and knowledgeable. His customer relations impressed me. If you go there, I strongly suggest you to do business with him.

JP Aus

This was just a vehicle pick up. But they were great. Took the time to explain the car including setting up the Bluetooth.

L. C. Jr.

"1st off, I love the car. I am very happy with how I was treated throughout the whole process. My salesman "Kris" delt with me over a weeks period as I pondered the decision. He made every effort to help me find exactly what I was looking for. At the end, they managed to get the car I wanted. The finance guy "Justin" also made the long ordeal less stressful and broke everything down for me, while making me feel less stressed! I did have one issue, but it was handle great by "Nick" the sales manager and "Rich" the detailer. Thank you again to everyone for everything.

Nicholas Liddle

Fantastic experience. Anthony Vonner was my salesman. Enjoyed the test drive. Just was not the right vehicle for my family at this time. Highly recommended. See Anthony, you will not regret it.

Kathy Doyle

In 2019 Cal Green sold me my first Subaru and the transaction was a pleasure. He was patient and answered all my questions...even helped set up Android Auto for me. He wasn't satisfied until I drove off the lot with a great, big grin on my face. So, yesterday with a great offer to upgrade to a 2020 model at a lower APR, down to RK I went! Another great experience! I pick up my new car tomorrow! The Service Department has been easy to deal with and my routine maintenance has been completed on time. I recommend RK to anyone looking to purchase a Subaru.

gil ryerson

Went to have just an inspection done. Service writer was pleasant and seemed genuine. Mechanic did his job for the inspection and was by the book. So service was all in all good. My only complaint was that this was a reinspection due to light bulbs thanks virginia for being slightly retarded...apparently I had to change my license plate bulbs....194 style bulbs which they charged almost 10 dollars for the bulbs. Definitely overpriced....by a lot then they also charged .4 of an hour to change them out to break that down that's 24 minutes to change 2 194 bulbs that I literally changed back to my old bulbs in 5 minutes when I got back home and I took my time. I feel they need to re-asses their job times. Feel a little ripped off.

Tim Blevins

Just bought our first Subaru at RK, Hannah was amazing , the best buying experience ever!!! I won't ever go anywhere else to buy a car! !!! The whole staff is so friendly & welcoming! !!!!

Priscilla Petrarca

RK Subaru service department did an outstanding job with my Outback. They were very professional and understanding!

Marie M.

Go see Subaru Steve!!! I purchased a 2019 Subaru Forester Sport from him yesterday. He is so awesome. He is the reason I bought a Subaru. He is a Subaru guru. 5 stars for Subaru Steve!

Inam Ulhaq

Just got a 2018 Subaru WRX STI and it’s awesome the dealership was very helpful on getting my finances straight. Sales consultant wesley slane was very professional and very knowledgeable on cars. If you want a good dealership and a great dealer check out rk subaru and wesley slane

Serena Lucy

Hannah Cooper was very knowledgeable and enthusiastic about the Subaru Outback. She made the buying experience quick and painless. The dealership is clean and conveniently located.

D V

Steve Montgomery made the buying process quick and easy. I got a great deal on my Forester and I would definitely purchase another Subaru from RK.

Alexandra Balog

Marshall made the entire car buying experience a breeze! He allowed multiple test drives and made sure everything was clear. Definitely will be recommending RK and Marshall!

j p

James was incredibly helpful and very knowledgeable about matching my needs and interests in a subarau. He helped me narrow down my choices and compare the advantages of the different subarus I was interested in. It was my first time going to dealer and a really great experience.

andy luck

I cant say enough about my pleasant and fullfilling experience at RK. Across the board my salesperson Ray Phifer anwser every question and fullfilled every need. Ray even offered to Bring over aToyota from RK's Toyota store in Hampton to give a side by side comparison. When I go to RK or my friends and family need anything pretaining to cars I deal with Ray Phifer. Thanks Ray

clayton underwood

the salesperson was excellent.;he helped in many ways to help achieve our outback, it runs great, i still getting to know all the bells and whistles

Orange Auto

We buy our parts from RK SUBARU and always receive great customer service. Their delivery person (Amy Anderson) is personable and quick to deliver our parts.

VidalJr. Eddie E.

This is a no pressure dealership, I asked 80 questions and was given 80 answers. They didnt sell me extra stuff that I dont need with my wifes' new car. We paid less than invoice, we dealt with a great salesmanager and salesman. I was very pleased.

A G

RK Subaru went above and beyond! They did everything they possible could to help me in a tough situation. Bless them all!!!!! I’m very happy with my new (to me) forester!

Anissa Williams

I went to have a recall of the Takata passenger airbag completed and was told it would take 4 hours and I was dreading it but I stayed and waited and they did that recall plus the recall on my hood latch. I had a 9 am appointment and I was back in Hampton by 130 even with HRBT traffic, so I was out of RK long before 1 pm.

Mark Merkling

Good people, better service. Subaru makes an awesome vehicle and I've had nothing but good experiences with the service team. Sales team worked really hard to make the deal work for us.

Jayden Dorsey

Jason and Deangelo were as great as it gets. Couldn’t have asked for a better dealership experience!

Michael Fabrizio

Winndie was great/ No pressure and organized. RK Subaru has been very good to us.

Melanie Coleman

I absolutely love my 2018 Crosstek!! Shantelle went above and beyond getting me information and answering all of my questions before I made the hour and a half ride up there. I highly recommend her!!

Cindy Free

Personal and Top Notch Service in all one location.

Nicolette Wheeler

They were awesome, they determined the issue, quickly and repaired it efficiently and I was back on the road in no time! Great service, friendly knowledgeable staff! Highly recommend!

Ulysses Romero

Had a great experience with sales rep Leah, made the process easy and fast to lease a new car!

Josh S

My name is Joshua Sherwood with Stock or modified body works I had the pleasure of working with Amy Anderson and we enjoy having her and RK Subaru working with us. Great services and very nice people

Chris

The car buying experience here was great. The sales staff was helpful, friendly and knowledgeable about the products they sold. Would gladly purchase another vehicle from them again.

John Cronauer

Had a very pleasant visit with Cal today. He showed me numerous vehicles, we drove a few, and he was very helpful throughout.

Anne Stauch

I hope I love my new Subaru as much as I appreciated the excellent service received today during the purchasing process. Can't wait to drive!

Carolyn Whitfield

I always have a great experience when I take my Subaru in for service. My service advisor and technician always explain what needs to be done to me.

Bob Mitchell

Excellent! ASK for Cal, he's Awesome! Professional, knows his product, fun to talk to. We got a great deal!

Dear Adamus

Subaru Steve is the man!! Helped me get the car I’ve always wanted. Definitely recommend him. “Whatever you do, do it in a Subaru!” - Subaru Steve Montgomery.

Amani Lowe

My car ran out of gas and they pushed my car into the lot and made sure I was good thank you Richard Ramos, Anthony, Kris and Cal! They were all very nice and helpful I recommend this place for sure!

Domain Admin

The service personnel are always friendly and informative. They have always accommodated schedule for an appointment. They service my other vehicles as well as the Subaru.

Morgan Stawski

I went to get my car detailed because my puppy got mud and accidentally peed on my front seat and they were able to take it out and it smells amazing! I can't wait to go back there again :)

Monica Laurendeau

Great customer service... Scheduled an early morning regular maintenance appointment but was still there for over an hour.... But very informative and pleasant staff. Reasonable price and clean waiting area.

Theodore Odgers

Leah Graham was a very professional and awesome salesperson!! Got me the car I want for the price I want!

Manuel Chan

I bought a new Subaru Forester from RK and I have Steve Montgomery aka Subaru Steve he help me out so if you need one just look for him, now I'm enjoying my new Subaru Forester.

TRACY WRIGHT

The service staff at RK Subaru is always very friendly and knowledgable, and always provides thorough service on my Outback.

Ryan Richards

After shopping around, easily got the best deal here. Costumer Service of the dealer was amazing. Highly recommend RK.

Carla Fontenele

Cal was an amazing salesman! Great experience since I walked in the door till the delivery of my new car . Thank you!

Dustin Brooke

Friendly and attentive customer service. Really made the buying experience less complicated and stressful.

Stormie Pollard

David was more than a helpful sales consultant. He walked me through everything.

Frank Roche

5 stars service As usual. But stop emailing me ever 3 days just to review your page. You’re quest for self satisfaction has given you one less star.

Brandon

Everyone here was awesome and helped us out so much. We are beyond satisfied and proud to have gotten our new vehicle from them.

Tim Duckworth

As usual, I am VERY pleased with the customer service and overall experience here. The staff is friendly, knowledgeable, and professional. Not to mention they sell quality vehicles :)

Mary Kitts

New Lease 2019 Forester Sport. HIGHLY recommend RK Subaru. HIGHLY recommend Anthony V.

Susan Crow

Thanks Lynn, Nick and the folks at RK Subaru for putting me into my new 2019 Outback!! Excellent customer service and easy to work with.

Tuesday Ange

Customer service is great!! First Subaru thanks to Jim Bellamy!! -Tuesday Ange

Afonso Alves

I love my Outback. Thanks Heather, Anthony, Justin and the whole team for the great service.

Ya Yeet

Fatima helped me really well. Great service. Already bought two cars from here. I recommend this place to everyone. Friendly staff too.

Steve Armstrong

Friendly Good people, easy to work with.

bob snowden

Great salesman great car, but, It was a bit on the expensive side

Robert W

The service department here is amazing. Thank you Jordan and everyone else for taking good care of my Subaru!

Stephanie Galbraith

SubaruSteve was so great we just referred my sister. Now she has a new Ascent too!

Lisa Edmondson

Wonderful service and easy buying process. So happy with my new Subaru!

Katie Mays

Great customer service! They are very helpful. Love our new car.

Chien Lo

Their customer service is excellent. They have a lot of customers so wait time can be slow but overall honest people outweigh that

Kenneth Munson

Just purchased my wife a brand new impreza after I purchased my 16 outback in December. I had to come back!! Thank you.

Scott Winters

National award winning Subaru Technician Chris Johnson

Ervin Bateman

Just bought a outback from Hannah Cooper ,great experience,outstanding sales person in and out in three hours, who could ask for more eb

Sharon Ross

Everyone is helpful and courteous. They try their best to get you in and out in a relatively short amount of time.

christopher stinson

These service people are very cordial. I am recommending RK Subaru for good service and friendly staff.

Danae Cartwright

Three stars only because the cost is so awful. All the employees are lovely and helpful though.

Paul Kane

Great service! Every time I go there just gets better and better service department is first class

Trevino Hubert

I got an amazing vehicle from a top notch dealership!

Tammy Gauthier

Absolutely the best car buying experience. Ask for Hannah you'll be please

Barbara Vaden

Love these guys. Bought my Outback here in 2015 & always come back for services.

Greatcurls

Gave a Fantastic first impression! RK Subaru is thumbs up👍 …

Laura Harrell

I was impressed with the knowledge my salesman knew about the Subarus

Matt McCrory

Service department is always quick, painless, and super nice.

Terrah

Lynn was super helpful, she made the process easy and pain less.

Edith Roth

All there were awesome so kind and polite Love that place!!

Cary J Woodbury

Prompt service, friendly and knowledgeable staff.

Denise Koziol

Great service and wait was reasonable

melissa porter

Subaru Steve will take great care of you!

Amber Vargo

Great staff all around!

Heather Cofelice

Anthony is a boss. My subaru is ballar.

Thelma Looms

Exceptional servicing department team... Thanks Stephanie and Mike!

Tyler Post

Great management and committed to doing right by their customers.

Robert Moskowitz

Excellent service department. Good people

Mary Vaughan

They were great.

Contact

Photos