Reviews of Hall Nissan Virginia Beach. (Car Dealer) in Virginia Beach (Virginia).

Hall Nissan Virginia Beach

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Car dealer

Nissan dealer

3757 Bonney Rd, Virginia Beach, VA 23452, United States

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Information of Hall Nissan Virginia Beach, Car dealer in Virginia Beach (Virginia)

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Reviews of Hall Nissan Virginia Beach

Aaron Worrell

Best dealership experience I’ve ever had. True to their word, no games and even do their best to save you some money when financing/purchasing. What I’m putting may sound like regular customer service but this experience was way beyond that. Super clean in the dealership too. Bought a 2012 Lancer Ralliart yesterday with Justin as my Salesperson. Justin made the experience super easy and explained the essentials to what goes on when you are financing. First day there, knew right away what vehicle I was talking about once I brought it up. Knowledgeable about the car itself and understood that I really wanted the car. The follow up for purchasing was simple and super easy to follow. Took in my Altima with no issue and gave me a price higher than what I was expecting. Chris also walked me through the signing process and what it contains. When you want a car, they waste no time to get you that car. Thank you Hall Nissan

DeMone Wallace

Terrell and the entire staff were absolutely a pleasure to work with. Buying a car is extremely stressful yet these guys made it somewhat enjoyable! We stopped by Carmax first and no one wanted to help… we stopped here in next and it was completely a different story! I would recommend Terrell and the staff here at Hall Nissan to anyone!!

Sheila Matthews

Bought a 2022 Nissan Rogue Platinum from them. Amazing Customer Service from Adam Fanning and Richard Broadway. They were both patient, pleasant and available to help with everything needed to seal my deal. We spent hours on the phone dealing with a minor issue that created a time consuming process. Adam & Richard both worked diligently all the way til closing time on Friday night and then we resumed Saturday morning working on my deal. We all three worked non-stop until finished. Everyone else at Hall Auto was equally as pleasant. I would definitely recommend this Dealership for your auto needs. Ask for Adam Fanning as your Salesperson, he is Awesome! Richard Broadway is the Finance Manager.

Ericka Lucas

Is there anything wrong with this picture yes!! Because you can’t see the sales Person. Her name is Andrea. Purchasing a car is a long process and this was my first new car. After price matching and searching I went from NC to VA and the drive there was long and hard but trip back was fast and Smooth. Test drove a rogue sport loved it but one thing just didn’t work it was the interior once again my sales person stepped up to the game she asked me what it was that just didn’t sit right I said the interior she made a special point to search for the car that I wanted with the interior that I wanted thank you Andrea. So when you’re ready to make that major purchase that is a long procedure consider Hall Nissan Virginia Beach with the sales person named Andrea and when you take your picture no matter how bad your hair looks you will still have a wonderful smile

Alma Ivory

Came in because I heard a noise in my engine. I was afraid it was the transmission. The service rep assured me that they would review the problem and made me feel more comfortable and assured about what was going to happen. They did a diagnostic on the vehicle and discovered it was a crack in the radiator. They looked into my warranty which I brought through Nissan and not only took care of the problem but did it so that it was less costly than I expected and did an excellent job. The car now runs great. They also took care of my inspection, which was due this month. I was well pleased with the service.

Steven Samonte

I came in through the express lane and had my oil changed in a couple hours…which is good because I didn’t come first thing in the morning and expected to wait (early bird gets the worm). The waiting area was comfortable, I chose to wait instead of getting a ride home. Then when everything was completed I was informed my oil change was free!!! Can’t beat that…I’m definitely satisfied with my experience here!

Jeremiah Bautista

Service representative Mikael was really helpful with the process to repair my Frontier. He gave an easy to understand vehicle diagnosis and presentable options to repair it. On the day of repair he was professional and kept me updated on the vehicle progress. At checkout he was able to handle my transactions in a timely matter and provided the correct receipts. Overall he did a great job.

Les Dale

The key is the person at the desk who makes sure my car was done the way it supposed to be done. Mary was both professional and patient taking her time to understand my unique problems.

Jason Greer

It was a great car buying experience. The exact vehicle I wanted was in stock and ready to go. I returned to Derek because my previous experience with him was great. I will recommend Hall Nissan to friends and family for sure. Thanks

Chris Wenger

Darius and the rest of the team were super engaging and really took the time to listen to my needs and wants. I truly felt comfortable and that I was more than just $$ walking thru the door. Chris from finance was also great and not pushy on upgrades. Awesome job across the board.

TheDuckStopsHere

It was absolutely amazing! Joseph Lucy got me in when all locations in the area couldn’t for two weeks! Quick maintenance, great customer service, EXTREMELY professional. I’ll be taking my Nissan Titan to this location for as long as I live in this area!

Azyia Shanae

I had a fantastic experience with Hall Nissan Virginia Beach. Not only was I able to walk out with the car I wanted, but for the upfront pricing. This was my first time purchasing a car and they made this process so smooth and clear. At no point in time did I feel like I was being lied to like at other dealerships in the area. I can’t speak highly enough on this dealership! I would definitely go back to this dealership when I purchase my next car. I want to give a huge shoutout to everyone at the dealership that helped me; my dealer (Matt Wilford), online sales manager ( Sean), finance director (Joel Bailey) and the sales manager Nakiah. I can’t thank them enough for the best experience on my 2022 silver Nissan Sentra SV.

Pam Bosetti

Excellent experience for my husband working with Derek Staley and the entire team at Hall Nissan . Very eager to make a mutually beneficial deal without any haggling. They communicated with us a lot from begging to end. I even got a call the other day from their customer experience rep making sure everything was ok. Go see Derek Staley for your next car!

Wael Fanous

I had an excellent experience working with Hall Nissan . I would like to shout out Mr. Justin Sutoski who walk us in our Journey. Once we discussed our need and target car, he was able to pick the right model to fulfill our request. He showed an excellent knowledge about the car features. He tried hard and strived to make our deal happen in sharing each detail with his Sales Manager Mrs Nakaya. Although the credit go to Mrs. Nakaya to make things happen, and hopefully soon I will be back for a new deal for a new Car. I will never regret to recommend Hall Nissan as well Mrs. Nakaya as well Mr. Justin for the excellent customer service they showed. Thank you, Wael

Yvonne Washington

Mary Hardesty she really good on communications with me on repairs on my 2018 Nissan Murano. Mary also tell what update maintenance that need on my truck. I am think about bringing in my 2007 Nissan Sentra in get check out. Service outstanding. Till we meet again. Thank you😃. …

Lori Brown

Great experience with Justin, Christian, Shawn and Chris were amazing to work with. From the moment we hit the door till we left with our new vehicle, we were treated amazingly well! My go to guys! THANK YOU!

Edna Meza

Saturday was the first time I bought a new car. I was very pleased, happy and impressed by the professionalism and care since I got to the dealer. At the moment I got there the greeter, then Zachary C, the manager, the finance, and Joe all of them went beyond what I was expecting. As a customer service provider Zac went the extra mile all the time. Thank you.

Theresa young

Maya was knowledgeable and helpful. She made sure I understood what was needed and kept me informed. It made the whole experience very pleasant.

chelsea johnson

Huge shoutout to Mikeal Timms! He went above and beyond. He answered all of my questions, great conversation, and he kept me updated every step of the way until I got my car back. I can’t thank him enough for being patient and understanding of my situation, and keeping me informed.

Toni Praznik

This was my first service experience at Hall Nissan since I just moved back to Virginia from Texas. Mikeal was my service advisor and he was fantastic! He created a list on his tablet of the items I wanted done, came to me in the waiting room with a list of other items he recommended and how much it was going to cost me. My car was all finished in about 4 hours and I was very pleased. Mikeal is very personable and thorough and I’m so happy that he is my new service advisor.

Cathlina Nelson

I met 3- wonderful people who expedited the process for me; Dermetrius Mcgirt was definitely at the top of the list. As a salesperson I was very cormfortable working with him, and he was extremely accommodating (especially meeting me at a dealership where he didn't work).

John Deindorfer

Justin was amazing! He was very knowledgeable of the vehicle that I was looking at and he made me feel like there was zero pressure! Definitely going to be referring him business.

Augustus Steranko

Took my Nissan in for a recall issue. Mikeal helped me get everything taken care of. He was friendly and professional. Mikeal explained the process of the recall repair, answered my questions, and then updated me during the process. He never made me feel rushed or tried to upsell me on another service. I know my family vehicle is safe from the recall issue now, and I thank Mikeal for his awesome customer service.

Cindy Sasse

Mikeal Timms was extremely kind, helpful and patient with me as I had no idea what to do. I recently moved from California. We didn't have inspections on our vehicles. This was my initiation into the process of getting my vehicle inspected. I couldn't have asked for a better service consultant. Mikeal did an excellent job in getting me through the process. Thank you!

John Marshall

Great experience. They are straight forward and easy to deal with. Andrea is awesome, so go see her when you are in the market!

Patrice Johns

Windshield wipers were not working on my 2016 Nissan Sentra. The technician sent a video to show exactly what and where the problem was. I love being able to see what's going on!

Tawanna Chaney

It was awesome, Reggie & Chris helped me understand everything 100% and got me to drive off the lot with a car better than the one I had in mind!

Kristen Moodispaw

Staff was friendly and professional. Details on how long the work would take were accurate and understandable. I've taken my vehicle to this location a number of times and have yet to have a problem with them or their work.

Kathleen Hamel

This is my second time bringing my car in for service. Mikeal was great from the start of my phone call to bring it in to find out what was wrong, to the finish of service and payment. He was very friendly and helpful 🙂 …

Val sumner

We were in for an oil change. Everyone was courteous and helpful. Our car was ready quickly. It was a pleasant visit. The lounge was clean and cheerful that made our wait pleasant. I would like to thank everyone at Hall Nissan for the thorough job as well as the kindness they seem to show everyone.

B.J. Turtle

I want to discuss how enjoyable Ms. Ellie made the experience. She was knowledgeable and understanding regarding my pick up schedule. She allowed me to feel at ease that I wouldn't be penalized for leaving my car an extra day. In fact the method and flow of work actually made sense the minute I came in. People were solid not badgering. Everything was done faster than I expected. My car runs better. Unlike my employer the department works in common sense and communication. Not a piecemeal effort where supervisors play the blame game.

Sharika Lindsey

February 5th my husband and I drove almost 2 hours from Richmond to Virginia Beach in search of a good deal on a pick-up. What we recieved was a really good deal on a great vehicle (his new and well deserved toy) and a great customer service experience. Dolphus West and Chris Sherrod were both thorough in their explanations and extremely patient us. We just had to show our appreciation of all their hard work and effort. Thanks guys!

Keith Williams

Bernard was my service rep and he did a great job keeping me posted about my vehicles status. My most recent purchase experience was outstanding, Mikail, my sales rep did an outstanding job with his presentations and I got the vehicle I wanted. Jose worked the financial aspect with great attention to detail,, he ensured I received every incentive and I got the best pricing available. When it came to the signing of all the paper work, which we all hate, it was handled effortlessly, Mike had everything prepared, it took no time to get it done with 2 cars, this was easily my best experience yet.

April Damon

I want to personally thank Pride Mckee, he went above and beyond to make sure we got exactly what we wanted and made sure we drove home with our new vehicle the same day! We told him our concerns and he made it happen! I had two bad previous experiences before going to Hall Nissan. I also want to give a big thank you to Chris Sherrod, he was the guy behind it all and also made it happen!

Meredith Velasco

The Nissan team worked hard to meet my expectations. They were professional and carefully listened to my concerns about monthly payments. I truly appreciate them for caring about my needs and not just about making a sale. I believe I made a great decision and I am excited about my new car..

Tim Stelman

I had brought in my sons 2009 Nissan versa for a state inspection oil change and a general look over. The service receptionist Mary was very accommodating and helpful. She kept me informed of what was going going on and when it came time to tell me there were issues with the vehicle due to the state inspection she was very informative And told me everything. There were no surprises when it was time to pick up my vehicle. Marian formed Me Too! That the technician that was working on the car was very good and we had ordered additional parts for what if but did not have to use them. I appreciate that and when I paid my final bill I was very pleased both with the cost and the work that was performed performed. I really appreciate having somebody like Mary communicate what was going on with my vehicle.

Cynthia Techeira

Dwayne was very professional friendly and my vehicle was ready before I expected I’m very pleased with Hall Nissan

Michael99123

I just moved Back Home here in Virginia Beach after being in Florida for 2 1/2 years. I entered the express lane at Hall Nissan in Virginia Beach to have my oil changed and tires rotated and was met by a highly energetic service advisor whose name is Ms.Ellie Boley. Her positive attitude and steadfast determination to provide the best customer service was clearly evident. Ellie assured me Hall Nissan employed only the“Top Notched “ mechanics and she would ensure my vehicle was serviced and inspected thoroughly prior to me picking it up. When I picked up my vehicle Ellie went over the complete list of items serviced and recommendations of future and upcoming services available. I am extremely impressed with Ellie’s enthusiasm, professionalism, and genuine concern to provide the very best customer service. This young lady is highly impressive and most certainly a credit to the Hall Nissan Virginia Beach Family! I strongly recommend Ellie receive Special Recognition for “Going The Extra Mile “ and for a “Job Well Done”! I will be seeking Ellie Boley to complete all my vehicle service needs in the future. In closing, I must add, I purposely introduced myself and met Mr. Bernard Branch who greeted me with a warm and inviting smile. I was so impressed with Mr. Bernard’s caring attitude, service oriented mindset that I truly felt welcomed to his service department and dealership! I informed him his staff most certainly exceeded my expectations and that Hall Nissan Virginia Beach is now the only dealership I will be visiting to service my vehicle in the future. I want to sincerely Thank Hall Nissan for hiring so many Outstanding and Highly Qualified individuals who clearly “Set The Pace” for all Nissan Dealerships! Respectfully, Michael Marino

Tiffany 195

Just purchased my 5th vehicle from Hall Nissan. This time by far was the best experience. I worked with 2 gentlemen Jose and Andre. They were both very respectful, patient and kind. They walked me through everything step by step and always kept me updated on everything that was going on. They answered all of my questions two or three times. They listened and understood all of my requests and came through with everything I asked for. Please ask for them when you go.

Delorice Beamon

I really enjoy going to Hall Nissan VA Beach for my vehicle services. My Advisor is great and very attentive to my vehicle needs and what I need or request for my vehicle. She has always given me good advice regarding the care of my vehicle. If you need service a Hall Nissan Va Beach ask for her. I'm sure their are other advisors that do a good job who can assist but she's my choose. I like her service because I like when I can get the same advisor every time I go because that way they know and understand your need. I've just been bless to get her. Thank you to Mrs. Mary Hardesty.

nicholas koumas

The only dealership I will be bringing my 2013 nissan xterra pro4x to for service. My service writer Mike 2qs very informative and the manager Bernard went out of his way to ensure that my cars issue was remedied as fast and as thorough as possible. The whole experience from beginning to end exceeded my expectations.

Taylor Willett

My salesman Justin was great. He was able to answer all of my questions and helped me pick the best car for me. Joel was great as well

Ethel Moseley

If you need same day express service Hall Nissan is the bless and will get you out quickly.I have been coming here since 2005 when I bought my 1st Altima this is my 3rd new Altima from Hall.Great Service.

Katherine Stephens

First time here, and my experience started out pleasant. There was a little hiccup along the way, however Mr. Bernard, the service manager was very apologetic, sympathetic, and understanding about my situation and swiftly handled the mishap. I greatly appreciate the professionalism and overall empathy that he had and I will be back for services here. Thank you!

Russ Garrett

I purchased a 2020 certified Rogue this week at Hall for my daughter. We had gone there for a specific vehicle that was advertised on their website and got a very fair deal. As typical, they try get you to buy thousand dollars worth of "stuff" during the closing of the deal. I don't fault people for trying to make a profit. This is an industrywide practice not isolated to this dealer. We were treated respectfully and would do business with them again. Always do your homework before buying a car. Warranties and nitrogen in your tires as well as special coatings for your windshield etc are high margin and high profit for the dealer. Do you really need these? Don't be reluctant to say no thanks. When it comes to the super-duper warranty policy consider the total cost over the term of the loan. Google the specific warranty they are pitching and do your own due diligence. Don't feel like you're imposing on them to say "give me 30 minutes to go online and do some research." Thank me later. Finally be aware of inflated Dealer Prep Fees. Request an itemization and go online and search "dealer prep fee".

William Moss,Jr

The salesman was very courteous and helpful for my daughter to purchase her new car I really appreciate how they having things with it no headache no fuss

Gwen Crowe

Maya Cooper is amazing. I first started working with her when I need a last second state inspection ever since then maya has answered every question and always makes sure I’m taken care of.

Robert Frazier

Express Oil Change was completed timely, at a fair price and with no issues! All good - service advisor was great!

Alex

My car had trouble starting twice within a week, and my service advisor was very helpful in resolving the issue quickly, even though I didn’t have an appointment.

Mary Bailey

Mikeal Timms was AMAZING. He was professional, knowledgeable, very personable (made me feel comfortable to ask questions about what I needed), and truly thorough throughout the process.

Mzkeke D

My salesman Darius Sullivan and finance manager Christopher Sherrod listened and executed professionally my need and wants in my vehicle purchase without the normal car purchase gimmicks of just wanting to make a sale.

Brittany Miles

The sales team (Cody and Darius) and management did all they could to make sure I drove off the lot in the car I fell in love with! Great team down to the person that handled my financial needs.

Brianna Roberts

My advisor was awesome and I appreciate her taking the time to get me a rental

Chanel Jones-Humphrey

My advisor Matt I believe was his name took his time to go over any questions I had. He had great customer service!

Dee Torres

I bought my vehicle in to have new windshield replaced which appointment had been scheduled I arrived on time and replacement done in a timely manner

Jackie Maldonado

Great service. Nice people. Amazing shuttle driver. But prices are extremely high to diagnose an issue by just plugging in your computer. Should offer the diagnosis free if someone is getting service done on their vehicle. My key was never cut by manufacturer and they didn’t even offer to at least do what manufacturer should have done when I purchased the car. Think you need to re-evaluate your pricing for customers. No one wants to pay $500 just to get a key reprogrammed for their car when it’s not their fault it stops working. Just not impressed with the prices. Service people are FANTASTIC!!

kathyleen click

My Salesman Dolphus was amazing. He did a great job and did exactly what I asked of him. His communication with me through this whole process was excellent. He has followed up with me and not been overbearing as most sales people are which can be annoying. I explained to him from start to finish my expectations and he went above and beyond to met them. Thank you Dolphus!

adrienne satterwhite

I didn’t had to wait very long for a sales person the person that worked with me was very helpful and respectful he didn’t give me the runaround he told what was what and he was very kind he took out time with me and my husband I really appreciate that.

NS

I have came here for many years to do fixing a car, replacement a battery and tires and also like to bring a car to do state inspection since all of the staff here are professional and friendly. They never hesitated to help me to get the right service and the good deal even my car is very old but they still do well for “After sales services” so far. Especially today “Mikeal Timms” he do his job excellent from the first minute I brought car here. He is a professional and patient when I asked to do another transaction more than I made an appointment to do only state inspection and also keeps updating to let me know how long I need waiting my car done. Bernard also is the best management for customer so far. Highly recommended this place to everyone who looking for a good services and comfortable environment.

nicole veech

D at Hall Nissan is awesome! I've brought 2 of my 3 vehicles to him since moving into town. My vehicle has been a tough one and D was very helpful trying to find a solution. I brought mine in when I couldn't get my Minnesota license plates removed. D tried some rust remover which worked on the front but not the back. He suggested the Hall body shop (which worked). Thank you D for your outstanding customer service and patience with all the issues my vehicles have given. I will most definitely continue being a customer at Hall Nissan.

Jeffrey Gray

Very well! Dwyan Morris was EXCEPTIONAL! Staff was very well trained and friendly. I am definitely coming back here again

Ken Musial

Salesmen Justin was courteous, friendly, and straight-forward. The "package price" adjustment on their cars is misleading, but this is not unique to Hall. This is simply a price gauge based on the lack of car inventory. It took way too much time to go from final purchase agreement, to actual payment. What should have taken an hour took 2 1/2. With that said, everyone we dealt with was friendly and I'll probably continue to do business here.

TIFFANY BRIALES

Terrell and Chris are absolutely amazing! I had an unfortunate situation and my car was considered a total loss. I live in GA & called Hall on a weekend I was visiting and had the pleasure of speaking with Terrell over the phone first. Later that day I visited the dealership and Terrell was on it! He was so professional, polite and made sure to answer any questions I had. From the time I left VA and got back to GA, Terrell kept in contact, and even made sure I made it back to GA safe! Chris contacted me to finalize the deal and he was too very polite and kept me in the loop every step of the way! Not once did any of my questions go unanswered! If you’re looking for an amazing car sales man & finance manager, look no more …. TERRELL & CHRIS are the men HANDS DOWN!!!!

Matt Wilson

Derek Staley was super friendly and a down to earth guy. He walked through the whole process with me. He made sure all my questions were answered and explained all features I asked about on the truck. Overall one of the easiest and most smooth auto purchases I have had in many over the years.

Nitin Patil

Its pleasure to work with Darius Sullivan and Manager Mike. It surprises me on good deal and make me happy on my new car purchase. It is most pleasant experience at Hall Nissan.

Ben Browder

Scheduled a 30K mile service which includes an oil change and tire rotation and other minor maintenance items. I barely have time to get this done so I dropped it off today for the day. I literally told the Service advisor Joseph that it needed a 30k service as well as inspection. Additionally the oil change light, tire maintenance light are both on, on the vehicles dash. I called Joseph at the end of day and all they did was an inspection. Thanks for wasting my entire day Hall Nissan! Now I have to find another day to get the obvious and basic maintenance done. First time using Hall Nissan and last. Update - Mr Branch and the GM reached out over my concerns and helped remedy the situation which I greatly appreciate. It is unfortunate I had to post a review for the proper service to get completed but it does show they care and take customers issues seriously. Much appreciated!

Jacqueline Coley

Dewayne told me I had about 1 hr and half wait time. They were finished in 45 minutes. And I moved along with the rest of my day.. I was very pleased with they’re customer service.

kayla jarman

Great customer service, Maya was so helpful, and the technician who worked on my car. I anticipated the wait time, so that wasn’t an issue for me. All the staff members were nice

Sherry Edwards

All I can say, it has been great and I have to give the staff all tens. Thank you for all the help with my new car.

Sheka B

Andrea Allen was AMAZING. Smoothest car buying process Ive experienced thus far. She was very thorough and made me feel heard.

josh morales

I came in to buy a new Nissan Sentra. I love the staff and DOUGLAS MARKEL. They made me feel comfortable about buying my Nissan Sentra.

teshowme marshall

Atmosphere is always inviting in the service department. Granted the prices are not the cheapest out the service that I have received is always top notch.

Asia Wells

Went in for a recall on vehicle and was checked in pretty quickly. My rep kept me informed with all expects of my service. Shuttle service was available to my dispense as needed. No complaints at all!!

Rodney Doss

I talked with them told them what I could pay and what I can put down. No pressure, no hassle. Just straight forward deal. Jose is awesome. They made it work

Heide Mahr

Maya, my service tech, was extremely knowledgeable, helpful, friendly and polite. She’s a great asset to your service team!

Demetrius Thomas

Maya is excellent! Professional as well as personable and a delight to talk to. She knows her stuff and did a damn good job of coordinating all the moving parts to get our service completed under budget and on time. 10/10 would recommend to all Nissan owners.

Jeff Saxon

Had my first experience with these folks and just picked up my Titan that was in for service.. I have to tell ya, these folks are true professionals which take their job seriously and really try hard to take care of you.. Mary was my Service Advisor, Jeff was was the Service Manager and Stu was the diesel mechanic that completed my repairs very quickly I might add.. When I picked my truck up it was cleaner then when I dropped it off and I don’t know who doesn’t like that !!!

Morgan Stewart

Andrea was great and got me in and out. everything that was asked for was able to be fulfilled while staying where I wanted. I’m grateful to have her as my sales advisor for my first car sale alone. Thank you for the great experience.

Wendy Beavers

Adam and Dustin were amazing. They helped me decide on a vehicle that best fits me. The whole process from start to finish was awesome. I have already recommended this dealership to several friends. I will keep coming back just because of the amazing customer service I received

KEVIN CRAWFORD

Spectacular! Cody really took the time to listen to what I wanted in a vehicle and he had sold me my vehicle before and I was very happy with that🍃, so having him listen to my levels of expectation what I expected with this particular 2023 he nailed it !and I will use him again in the future💯 …

teresa heath

Terrel, our sales man is funny and not pushy he kinda lets the Nissan product sell its self. Which it does very nicely Joel is great at accommodating our needs with financing. He is funny and enjoys his job. Gilda is amazing at getting things set up for add-one and has a fantastic personality and a great “getter done” attitude. Thanks everyone for helping us get a fantastic buy and accommodating our two trade-ins.. T and Jo

SpecialT 804

Great customer service by salesman Dolphus and manager Richard. No pressure sales, met my budget needs, and got me what I wanted. It was a great experience buying my car at Hall Nissan.

Jessica H.

Adam F was recommended to me by a friend after he helped her get a new car a few months ago. He definitely lived up to the recommendation! He was very helpful and friendly. The whole team was great to work with.

Cassandra Howell

We just purchased our THIRD car from Hall Nissan and we honestly couldn't be happier! We won't go anywhere else. Two times now we've had the pleasure of working with Ricky (salesman) who is extremely knowledgeable, and made both experiences seem effortless, on our part. He was definitely putting in some work for us! We've also been so fortunate to have Richard take care of our financing and warranties to close the deal. BOTH times he was able to deliver lower than our expected monthly payments & without losing any warranty benefits! You both rock! We will be back for all of our service needs and any future purchases!!!

John Hook

All staff I dealt with were very friendly, respectful, knowledgeable and easy to work with. Doug, Richard, Christian, Taylor and Terrell.

Kaysha Spencer

I came into the dealership knowing what I wanted down to the Vin. When I arrived Pride already had the vehicle ready with keys for me to test drive. I already knew I was going to purchase it before I even drove it. I'm very pleased with the Price and Services. Thank you bunches!!!

Jasmine Jones

I was blessed to be able to work with one of your employees named Mr. Dulphus West. He was a joy and made sure to talk to me about the car and reassure me about my decisions. He did everything to make sure I got the car of my dreams. He could see and understanding the total loss of my last car and was very patient and checked up on me and took care of me. Thank you to Hall Nissan Virginia Beach for making it a good experience and I’ll see y’all soon but not toon for my next brand new car. Once again thank you for going above and beyond Mr. West.

Melinda Wertz

Mia (not sure if I'm spelling her name correctly) in the service lane was extremely pleasant and helpful. She made the need for repair and associated expenses that we all dread much less painful with her awesome attitude and attention. Definitely a 5 star rating for all her help

Donald Long

The lady that was assigned to me was 100% outstanding. I think her name was Ellie. You all should let her train all of the new people that comes to work for you in the future. An absolute professional. Tell her to please keep up the fantastic work. DON LONG.

Mad- T

Service rep was awesome and extremely knowledgeable. Would take my car in again tor service! Thanks Dwayne Morris! 10 our of 10 rating for your service!!

Alex Howard

The service associates were very courteous and kept me updated on my vehicles process and got it back the same day.

Christopher Meissel

I was very impressed with the service advisor Maya. She kept me informed on the status of my vehicle repair. Also, the technician was available to talk to me regarding the repairs done on my vehicle.

Kelly teague

I HAD THE BEST CUSTOMER SERVICE EXPERIENCE THAT I HAVE EVER HAD IN 35 YEARS. From the moment I pulled in to the garage at Nissan, I was immediately greeted by Service Consultant,Mikeal Timms. He took his time in understanding the issue ( my carpets were drenched for no apparent reason except that it was raining outside but it was a big mystery to myself and my husband because we couldn’t find anywhere where water could be entering my car) and was fully transparent in telling me how long it should take to diagnose it and what the best and worst case scenario was. He also noticed I had a car seat in the back which gave us a connection to talk about our daughters. If you know me you know that it takes a lot for me to feel like I can trust someone in the customer service industry ( especially the automotive industry ) and I can say within the first 5 minutes with Mikeal I knew I was in a good hands . As I waited for my car , he kept me updated on every aspect of what was going on and what the next steps were for the technician. While waiting , I was able to watch the technician , Jaime Chord, working on my car. Jaime was dealing with what I feel would be a very frustrating situation BUT Jaime was determined and it was very clear by his peaceful domineer that he was going to figure out the issue no what matter what it would take. He had to take my car off the lift to bring my car outside to get it wet to put it back on the lift NUMEROUS times to try and find the leak ( may I add it wasn’t a normal clogged drain or anything that you would ever think of ) . He truly took his time and once he found the leak ( which ended up being a hole in the body of car and nothing they had ever seen before ) he proceeded to take a video in order to show me a detailed look into what the issue was and what the game plan would be to fix it . Once Jaime realized it was in the body of the car , Mikeal and Jaime called over a body shop to fix it !! WOW!! They went the extra mile to help me out and prevent me from having to take my car to a body shop by BRINGING THE BODY SHOP TO ME ! WOW! Once the body shop competed the work they tooo pictures to show me it had been fixed . And not only did they fix it , Jaime took my car back outside again to ensure no water was able to enter . Mikeal asked if I would like to leave it overnight for Nissan to dry the carpets to ensure no damage /mold presented itself in my carpets. They also ensured that there would be no “surprises”when it came to the cost . Mikeal Timms & Jaime chord WENT ABOVE AND BEYOND and even saying that doesn’t paint the picture of how I felt from start to finish at hall Nissan. Jaime Chord can literally find any leak issue and I know he is the only one in the 757 with the skills, determination and patience to find a needle in a haystack. Hall Nissan is extremely fortunate to have Mikeal Timms & Jaime Chord representing hall Nissan’s culture and they both derserve to be recognized for doing way more than they ever had too and doing it because they genuinely care about Nissans customers . Our Family will only buy Nissan going forward because of this experience .

Ronald Hugate

We just bought 2021 Titan from hall was the best experience every one there from sales to financing the whole team from hall was excellent and a week later we got call to make sure if we had any questions about anything with truck. Was nice they call good experience start to finish.

deandre young

Went there for an oil change, last time they didn't rotate my tires when they were supposed to. This time they did. Great customer service. If only they did what they were suppose to it would be five stars. Went there again the day after It was fantastic, got my car looking new again after getting messed up a little. Rachael, who cleaned my car outside and inside did wonderful and Duane, who made sure to get me car fixed and cleaned . Both were great and made me a happy customer on my way out the door .

Andrew M Torhan

I went to look for a car and find out what my trade was worth . I dealt with Doug Martel whom i had dealt with when i bought my last vehicle, as usual he was very accommodating. I think i got the best deal i could possibly get. I was treated very well by all the people i dealt with. I bought 7 or eight new vehicles with Hall Nissan since 2006 and will continue to do so. I highly recommend Hall Nissan and especially Doug Martel he is the best sales person i have ever dealt with.

KidA

Typical yearly state inspection, tire rotation, and oil/filter change. Service was completed very quickly, even with additional work done. Very satisfied with the quick service and great staff!

Lynnese Joyner

I relocated to Virginia Beach last year. I had my vehicle serviced there. I was worried about finding a dealership that treated me like the one I had to leave. I found one when I went to Hall Nissan in Virginia Beach. I will continue to have my service completed at this location

Randall Kemp

I have been in Hampton Roads a long time and I have worked with a lot of dealerships, but none has giving me the personal care like I got today at my local Hall Nissan dealer. My salesperson Casey was beyond reproach! He answered all my questions and concerns. He even answered question that I didn’t know to ask. I really want this 2022 Nissan Frontier and he made it happen. Both he and his manager Mike are the type of individuals you want looking out for you during this all important decision. I would never go anywhere else!!!! Go see Casey and Mike I promise you won’t regret it!!!

Rhiannon Lucas

Joseph helped me with my my oil change, repaired a tire, and handled the corrosion around my battery. Joseph explained how my rewards points worked and allowed me to utilize them for my services. Joseph was very helpful and the services were completed in a very timely manner.

Matt

After having a bad experience at another Nissan dealership which won’t be named we tried Hall Nissan in VA Beach. We were greeted by Adam who went out of his way and stayed past closing to get me a Titan Pro-4x. We could tell that Adam was passionate about helping people and had integrity. Our buying experience went so smooth that my wife decided to buy a Nissan Rogue from Adam a few months later. Everyone here from the service department, parts department, sales team, and financial team have all been wonderful. They actually treat you like a human here. Make sure to ask for Adam when you get here and the rest is smooth sailing.

Ti'Lon Paige

My service tech and setting up the appointment was fantastic. I have a wildlife situation, but they were able to assist me in a day. Unfortunately, the parts needed were out of stock but they came up with a solution in the interim. I was back on the road in a day, and will get a call when the part is in.

Robby Surles

Mr. Branch provided excellent customer service for my application. I will definitely return for future service requirements.

Monniquer McCaskill

Mary was absolutely great. Her hospitality and service was awesome. If I was in the market to buy a vehicle I would definitely purchase from this dealership, HOWEVER I am NOT interested in purchasing a new vehicle in the near future! I am satisfied with my vehicle.

Antranetta Powell

The service advisor that I had was awesome. Very friendly and bubbly. He greeted me when everyone else was just ignoring me. I probably would never buy another car from here due to my experience from buying one. But the service was great.

Barbara Artis

The Sales folks- SEVERAL of them I must admit, at first I thought there were a few that didn't want to be bothered with me because they wanted a guaranteed sale, everything tied up & a little package. You can't escape what you're taught, but my super guy's prevailed in the end. Truthfully, they knew it wasn't the Best deal for me but the mission was to make sure I understand what it will take for me to drive off the Lot, Really understand no doubts & be happy for me. My deal is a Work in Progress. Thanks, Williford & Bailey

Suzan Hall

Very professional and friendly Real concern for my time and patience I always go this particular Nissan dealership/service center

William “Roy or RJ” Crawford

Regi and Sean, made this a very easy process. This is my second vehicle wth Hall. regards, William

Rhonda Skaggs

Showed up for Express Service for oil chsnge and new license plate installation....(final "to do's" after car was in body shop for a month following an accident) Service was super fast; I asked that wipers be checked and they were; plates were installed; I had a discount coupon for $29.99 oil change...honored; and had reward points to cover cost! Walked out w/car back in 100% shape!! (I have also already completed a survey regarding the repair process)

Joshua Araki-Kwee

Excellent customer service from Andrea Allen with my appraisal. The process was seamless and transparent.

Tyler Grimes

I had to have my lemon that I purchased from a local dealer diagnosed here. After finding that the vehicle was behind repair, I was left hopeless that I wouldn’t have a car. After a couple weeks of thinking about it, decided to reach out to Hall Nissan and got a wonderful sales rep named Matthew W. He reassured me that they do work with lower credit and could get me into a car. Not only did I get a car, I got something on my price range, and it was a WONDERFUL 2020 Sentra with only 12k miles! I couldn’t believe it. Yes I spent some time here, but it was because Matthew and his management was going out of their way to get me into something reliable and affordable. I couldn’t be happier with my experience and will always always recommend those in the market to come to hall Nissan.

Jeb Guy

I had a very great experience. I didn’t expect to walk out of the dealership with a car that day because everywhere else was turning me down but I got approved. I also had a great experience with my sales person Andrea Allen

Olivia Woods

I worked with maya and she was amazing. She helped in every way she could. My car drives amazing and even though she didn’t do the maintenance she made the process a breeze. Thank you for all your help and god bless.

Greg Montgomery

Was able to find me a new car with in my monthly price range and was able to find a loan wasn’t expecting it

Jill Walls

Our salesman Reggie always takes care of us. We've been buying our vehicles through him for years now. Won't go anywhere else!!

RobynandByron O'Berry

Since August 2019, I have visited Hall Nissan’s service department every three months for a warrantied windshield treatment, and at times requested an annual vehicle inspection during some visits. During every visit, the Hall Nissan service center staff have consistently been friendly and very helpful. Bernard Branch is one of the service members I come in contact with most often; he always greets everyone with a smile and has a warm demeanor. Bernard has always made me feel like a valued customer; even though, my vehicle is a Chevrolet (bought from Hall Chevrolet) and not a Nissan. This is the kind of customer service I appreciate and keeps me coming back. I am always serviced on time for my scheduled appointment, and my vehicle is always ready quickly or ahead of the estimated wait time. Because of the exemplary care I receive each time I come in to Hall Nissan, a Nissan may be my next vehicle purchase. The free coffee and donuts were a nice added feature in their service center waiting area too; although, this has ceased temporarily since the coronavirus pandemic.

Alpheus Stafford

I always do my homework before car purchase. Heart Nissan was: -Very strait forward, honest, worked with me all the way through my car buying experience! -Dealt directly with Jay Neal and Joseph McCauley! -WOULD 100% recommend this Nissan dealership over others in the RIC area. -One of the other Nissan dealerships in RIC. area outright lied about inventory, prices, & would NOT give starting numbers until credit check. -Another’s price was well above what Heart’s price was for the EXACT same vehicle/trim.

michael medina

Staff was awesome, Tyler who helped me the most was extremely thorough and kept me in thel loop for the whole process. A+ service all around

Lisa Williamson

Matt and the sales team were very professional. I am very excited and satisfied with my vehicle. I appreciate the hard work that went into finding the right vehicle. This is my third vehicle from Hall Nissan Virginia Beach. The price/style was exactly what I was looking for! Many thanks!!! God bless, Lisa Reid-Williamsomn

Jesse Adamson

I'm only giving a five star to this particular store the other Hall stores are nowhere near up to par with this one. A new general manager came into the store not too long ago and completely changed everything about it and is doing a fantastic job! Do not make the mistake of getting this dealership confused with the one on Western Branch boulevard in Chesapeake it is completely the opposite experience.

Yonni's Adventures

It was a great experience Allison Prigrom was very sweet

Stephanie Carson

Their services are magnificent and the choices of high quality running cars was awesome.

John Johnston

This is the 3rd Nissan I have purchased from Hall Nissan Virginia Beach. The first 2 were a breeze and as always our Salesman Doug Markel treated me with respect and explained the buying process completely. This 3rd purchase was no different. Doug got my deal to the Sales Manager Josh Heaton who came by to go over the buyers offer in writing so I understood the paperwork was correct. We shook hands and we both agreed I received the best deal from Hall Nissan Virginia Beach. I walked into Financing signed all my needed documents and was on my way in no time at all. My Titan "Alert RED" looks great in my driveway thanks to your dealership and the team effort that went into getting me behind the wheel. Thanks, John Johnston

K Legend

Terrible I was waiting at that place of business the first car there at 6:30 am once they open they started to move the cars people left overnight. I was in the express lane i pulled inside I should of been the first person to got help i wasn't and it made me mad. Cars pull in affter me service desk staff went to their cars first. I made it known that i wasn't happy. I got my oil change the guy was professional he got me in and out. The fastest i ever got in and out I gave him him alone 4 stars. The overlooking of me being the first person i should of been served first. First come should be first served. NO STAR FOR THAT PORTION

Jason Monaghan

Best car buying experience I’ve ever had, felt like family - go see Christian!!!

Kiya Johnson

Dolphus made my trade in a great experience. Second time trading my vehicle in with him. I would recommend anybody to get a new vehicle from the Virginia Beach location. Definitely had my best interest.

Monique Epperson

Yall did a great job thank you. They have the best customer service

Jessica Marsh

Had my car totaled in an accident and came in on Saturday to purchase a new one. This experience was great and Matt was awesome. Normally it can take a while to do all of the paperwork when making a purchase, but I was literally in and out within an hour and a half. Such a great experience.

Kevin Derks

Just finished the 2 major maintenance(60k) on my Sentra and Pathfinder (totaling $1,921.67). Guess I'm good for another 5yrs of just regular maintenance! People dont get that $1,000 every 5yrs is cheaper than $30k FOR 5YRS (of course there's the $100 synthetic oil change every 10k miles too) thanks Hall Nissan!

Kenneth Berry

They were able to expedite an appointment for my son's vehicle. They had my service requirements in an expeditious manner. Service representative stayed in constant contact letting me know the status of the service and additional items that may need attention.

Kat C. Fritz

MAYA IS THE BEST! She was kind, transparent, informational, and very communicative. I felt like she was there every step of the way. I’ve kept her contact because I can’t see how anyone else can help relieve my anxiety the way she did.

Adrienne Ribbey

My sales consultant, Richard Broadway, was amazing as well as the entire Hall team that worked on getting me into a vehicle! He was very knowledgeable about the vehicle I chose, the process of purchasing. He wasn't pushy and willing to put me in just any vehicle. He weighed out the pros and cons with me and was able to work things to stay inside the monthly payment I wanted. He made me feel so at ease and genuinely listened to my concerns as I had a bad experience at another dealership the day before and this was my first time buying a new car. In short, I've never had a better customer service and sales experience anywhere before. Thank you so very much Hall Nissan!

Thomas Willis

The service dept here is top notch, the Director and all Advisors are very friendly and knowledgeable about their product and maintenance schedules. Prices for service may seem high but there is value coming here and getting work done. Can’t afford it or don’t want to pay everything when picking up your car? They offer financing….You won’t regret coming here

Scott DeCarlo

We purchased a new Rogue in 2013 and we had an amazing experience. When I started to look for a new truck I went to Hall Nissan's website and found what I wanted. I contacted the dealership and Dakota Brown was lightning fast on his responses to me. We talked for a few days and he answered all of my questions and he also smoothed out any concerns I had. When we went in we were looking for a new truck but my wife's eye caught a new Nissan Kicks. Dakota noticed my wife looking and while I was looking over some options for the truck he got together with Jonathan O'Briant and they worked up some numbers on the Kicks as well. Long story short they were able to get us into the truck I wanted and my wife was able to trade her Rogue in on a new Kicks. We were already loyal customers but you have made life long customers for sure now. We could not be more happy with our experience. We had a great time interacting with everyone and it could not be a more friendly environment. Joel Bailey was amazing as well. He was thorough but very personable and just plain fun to deal with. He made the finalization of the paperwork as easy as we have ever had it. All in all we had an amazing experience and we have been singing Hall's accolades to everyone that will listen! Thanks to everyone.

Pride Mckee jr

The team member that helped me was very knowledgeable and attentive. She provided me with the best customer service and I will definitely come back to her if I need anything else.

David Deans

The buying experience at Hall Nissan was easy, no pressure and a win win for both parties. They offered a very fair price for my trade in and worked with me to figure out my best options for a monthly payment plan.

mz g

Bernard was pleasant and Knowledgeable, He came to me to test Drive the car and came back so I can sign the paperwork. It was the most please experience I have ever had at a car dealership. Bernard even called me twice when he was late for the test drive because my car was being inspected because it had just came off the truck. I requested a 2020 because of the great deals going on but when he got here is was a 2021 and I received a great deal on the 2021. It was very nice not having to sit around a dealership all day. Which I wasn't going to do anyway, I really don't think that is necessary. I have already told a few people if they need a vehicle to see Bernard At Hall Honda. Oh and he called me the next day to see if I had any questions. That is what I call customer GREAT service. Give that young man a raise.

Al and Farah Ronald

Service Rep, Joseph Lucey, was outstanding. This was our first experience at Hall Nissan as my daughter just bought a used 2012 Nissan Versa that had 3 recalls. The entire experience was outstanding and we appreciate the customer service provided by Joseph. We'll will definitely be coming back to Hall Nissan for our service needs on the Versa. Thank you.

Jeremiah Slattery

Updated Review: I am updating this review to reflect the final outcome of my experience with Hall Nissan. After leaving a review on google, I was contacted by the manager the next day and they fixed the issues by providing a spare key as well as floor mats as originally promised. After making multiple calls to the dealership, it's unfortunate that I had to turn to social media to get anything resolved though. I will give them credit for getting it done though and will recommend Hall in the future. Original Review: Initially I thought the experience was fine. Everyone was nice and friendly. When I bought the car, it had no floor mats or a second Key. I was told they were all probably in the back somewhere and they'd call me to come get them in a day or so. I called a few days later because I received nothing from them. I was told there was no second key or mats. I asked if they would get me a key then and was told I'd have to pay for it. Funny thing is, when the car I traded in was test drove, they made sure I had two keys because it would depreciate the value. Now I have one key and have to spend 400 dollars on a replacement and to get it programmed. Not happy about this at all, especially when it was made sure my other car had two keys.

Darryl Thorne

Great time and Reggie Scott is a all-star for Bonney Rd Nissan

Todd Lipsky

Maya was amazing! She is the reason I will be a repeat customer!

Betty Lewis

Worse place to get service. Some service specialist are rude and not help at all. Had a recall on my call,had an appt. to have it done plus a free car wash. Had to wait two hrs to get recall fixed and no car wash. When I went back in to ask about car wash, I was told they would do it but I would have to wait 2 hrs to get it. Can you believe that?

Chuck Fisher

Bernard Branch was very helpful and polite. I was at ease letting Hall Nissan get my 2016 Altima running like new again. I was pleased with the time it took and the amount. Job well done to Bernard and his team.

Michelle Isaac

Excellent and smooth. Mya was professional, knowledgeable. Mya answered my questions and kept me updated on the status of my car. I would definitely ask for her again.

SuCora Owens

My advisor went above and beyond to assist me as always! I will send all my folks to Dwayne

Bikram Thapa

My wife and I have used this dealership for car buying services. I am not one to typically submit reviews, but I have to say that the exceptional customer service provided on new car buying process was well beyond expectations. Our sales person Casey was simply amazing! He kept in contact with us throughout the day providing updates and options for the service on our Suv. He was professional and courteous and very knowledgeable offering multiple options and advice. In my many years of dealing with car dealerships, this Hall Nissan dealership definitely offers the best customer service and care for their customers I have ever experienced. I highly recommend this dealership above anyone else in the Hampton Roads area. Thank you Casey for your assistance and amazing customer care!

sandra miller

I had a scheduled appointment for a vehicle inspection and oil change. the total time was 3 hours and I waited in the lobby and completed some homework. The outlets and wifi are definitely a bonus. Joseph was very thorough and explained all recommendations and pricing.

Maria Aquino

I’m very impressed by the willingness to help and overall hospitality of their team. Dustin W. went above and beyond in not only helping me choose the right vehicle for me but also in helping me figure out how to realistically finance my car. The facility is very accommodating for guests with a wide selection of vehicles. They offer a variety of services to guests while they wait for their vehicles to make their visit pleasant. Overall it was a lovely experience in purchasing my first SUV.

Pamela Harris

My overall visit was fantastic. Terrell, my salesman was Outstanding. I deeply appreciate his patients, kindness, and willingness to help me with all my needs. This was trading & purchasing experience, I will never forget.

Carl Byles

My experience was exceptional. I had the friendliest service from the time I walked in the door & spoke w/ Lisa. Dustin Wagner was a true Salesman & got me what I wanted. He went over my new 2020 Rogue from front to back & made sure it fit my every need. Everyone that helped me was so friendly & I am so grateful to all of you who helped me in my situation. I will truly come back to Hall Nissan for all my service & will definitely recommend Hall Nissan to other people.

Kassandra Sherman

It was a great experience. I didn’t love my car that I originally bought and they let me trade it in 2 days later for another one that I now absolutely love. Sales person was the best one I have ever had. Casey went above and beyond for us and made sure that we got exactly what we wanted.

Wynslow Wyck

Reggie and Joel were so so helpful in my car journey! If you're a new buyer or nervous about the process, they are the best and very accommodating/supportive of your decisions and get you the car you absolutely want.

Georgina Quillas

Rashad and Cody were amazing. The customer service surpasses my expectations. It feels like a family environment and I’m always taken care of. Went back for a trade in to the 2021 Rogue and it was the best experience. Casey was an amazing salesman and was kind. He did everything possible to make sure I was comfortable and happy with my choice in vehicle. Tegen as well was amazing giving me the most out of my experience. He helped lower my payment and give me all the best incentives available for my vehicle. I recommend this Nissan dealership and give it all the stars possible. It was soooo great knowing that they understood and took care of my needs as soon as i walked in. 🤩 Thank you!!!!!

Tabitha Short

Electric vehicle charger is convenient for their Nissan customers.

Stephanie Smith

Bernard Beckett was very professional and made the whole experience easy. He took the time to send me a video of an available car I was interested when I wasn’t able to come right in. I very recently went to another dealer that I wasn’t impressed with, and I’m very glad I came in and got Bernard at Hall as my sales representative to make this whole process easy.

Jordan Pica

Great experience! Seriously! My fiance and I are in our late 20s, our credit combined shouldn't have gotten us a toaster, but we were able to work out an amazing deal! Sabrina was our sales associate and we had a great time from the moment she greeted us on the lot. We had an idea of what we wanted and came prepared, having done our homework beforehand. The entire process took less than 3 hours (not bad for a new auto deal) We never felt pressured or taken advantage of, Sabrina did an amazing job with the entire process! Very friendly and knowledgeable, has a very bright future in auto industry. We will be repeat customers because of her! Finance was quick and mostly painless! Staff knows the business and has been in the industry for years. Did an excellent job of presenting all relevant materials. We felt safe and secure knowing the signing room was a recorded environment. (Keeps everyone honest!) F&I associate was very professional and made the process extremely transparent. Ended up purchasing a certified Rogue, what made me ultimately buy from Hall Nissan was the certified check points (very important to buy certified or at least get extended warranty on CVT transmissions *my opinion) Got a great deal, and how friendly and personable Sabrina was! Thank you to the entire Hall team and everyone who made our day.

Chanel Trahan

Terrell and staff have once again went above and beyond in professionalism and courtesy. They are the real deal. We are repeat customers and they prove their commitment to their customer and the fact we aren't "just a number" by remember personal details about us and what we like and do not like. Each and every time we come to Hall Nissan it is a pleasurable experience, and we cant thank you enough! One thing we will follow up on is with service, we had the diamond package detail ont he car before delivery, like our other purchase, and this time we didn't receive the aftercare kit. Thinking it was an over site and when I stop in it will be rectified! :)

Frank Mccray

I purchased a 2013 Nissan Altima brand new at this dealership. I have always been pleased with the service. This week I was again provided with excellent service,, and I truly appreciate it. I would like to particularly compliment my service advisor Terrence Logan for the excellent service he provided me on Jan. 31, 2019. His professionalism and ability to get to the bottom of the situation exceeded my expectations. As a retired person on a limited budget, I can tell you that the prospect of having to spend hundreds of dollars, according to estimates I'd received elsewhere, was a dim one. For my car with low mileage I found a defect of this magnitude abnormal and thankfully I decided to contact my service advisor Terrence for a more professional opinion. Upon a diagnostic by Nissan mechanics it was discovered that the problem was indeed due to a defective switch and Nissan management agreed to repair/replace 70/30 labor and parts. Needless to say, I breathed a sigh of relief. I am highly pleased with the professional manner in which Nissan management, my service advisor and Nissan mechanics serviced my vehicle. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Hall Nissan Virginia Beach for years to come.

Lon Carpenter

Had purchased a replacement battery terminal but was unable to loosen the nut to install myself. Appreciated an early am appointment the next morning at which time the dealer mechanics finished the installation, labor was reasonable, waiting room was very pleasant, Wayne made sure the repair was completed, appreciated his high customer service professional communication. As a temporary repair I had placed a vice grip pliers on the battery cable connection, Wayne thought that the pliers was returned to me but was unable to locate in the vehicle. The missing tool was the only negative part of the whole experience.

Tammy Jennison

Dropped my car off to get a oil and filter changed. I called to see if I could get it picked up before 5:00 and they accommodated me. I talked to Maya and requested other services and those were completed and she let me know about some other services that will be needed in the future.

Sandra Rouse

My customer service from Mr Dwyne Morris was great. I called in to have an inspection done, I really needed it done before Saturday because of my work schedule. Mr Morris & the mechanics let me also know of the needed repairs needed for my car as well, my car drives great. I wasn’t please to see upon my arrival & in the break area while I waited for my car their where Nissan staff members not wearing mask, I was appreciative to have my service done by Mr Morris he had a mask on, as well as myself. I pray that going forward that all of the Nissan staff while assisting their customers will be wearing a mask & washing their hands for the safety of themselves & others. May God Bless You All.

Jordan Fink

I had never bought a car before and was so happy to have gone to Hall Nissan for my first ever car purchase. Everyone was so friendly and I felt they were truly there to help me! Dustin was absolutely awesome. He helped me every step of the way and helped me to find a car that I have fallen in love with. Mike was also extremely helpful and I felt so very taken care of! Thank you Dustin, Mike, and Joel so much for helping me with my first car purchase! I am forever grateful for such an easy and amazing car buying experience!

Barbara Smith

Went to have car inspected. Service advisor was friendly and pleasant, both when checking in and out. Visit here yearly and personnel is always professional.

Shan

Joseph Lucey was great from the start. All the way from when he scheduled my appointment in the phone to when I walked in and left the dealership. Got me situated immediately and my service was complete within the time he estimated. Great customer service!

A F

Saturday, I purchased my first new vehicle. Pride was very professional to work with and he made me feel at ease during the buying process. He was able to secure me a payment that was in line with my budget. The F&I Manager Joel was helpful too. No high pressure sales!!!! 😀 …

Sylvia Wilson

Andrea was amazing she went above and beyond to help me

Johnny Jobes

The maintenance for my vehicle was completed in a timely manner. The waiting area was comfortable with a nice coffee bar. My Diamond windshield service was missed during this visit.

Joe Fuller

I arrived early but they were happy to accommodate me. They listened to my list of service requirements and made sure they understood my brake problem description. They called me to ask about optional service but were not pushy. They completed my car quickly and I received a text letting me know it was done. When I arrived for pickup, they were cheerful and efficient. The car drives perfectly now.

mario contreras

I was getting my 20,000 miles service on my old Nissan titan. When a sales representative called me to run some number to see, if it was a good idea to trade my 2018 Nissan titan. He was knowledgeable on all the questions I asked him, and he had a great costumer service skill. He did everything he could to meet my budget and keep me with the same payments on my new 2020 Nissan titan. All I can said about Hall Nissan Virginia is that they have met and surpassed my expectation with their costumer service every time I have taken my truck for schedule cervices.

Sekyuri Tai

Absolutely recommend buying a car from here! I walked in fearful that I was going to have to nickle and dime a slimey sales guy for a good deal on a vehicle, and instead I was treated like royalty! I've never had a dealership treat me with such respect, be so upfront with all the pricing, and get me such a great deal on a new vehicle. It was so easy and stress free, I wish all my car buying experiences had been like this!

Jennifer Murphy

I've worked in dealerships and my family still runs and works in dealerships so I know that the service department is the backbone of the dealership and how little recognition they receive for the customers and revenue they generate. That said, it was such a great experience. Everyone was kind, my car got completely fixed, they went through all the steps that Nissan had given them to get my warranty honored. Dwayn was so helpful and always explained everything so that we could understand. We truly appreciate your dealership and your great employee choices throughout the service department. I will write as many reviews as I can in hopes of letting others know the ethics and integrity represented throughout your service department.

La'Ajah Satchell

I got my state inspection completed on time. I also had 2 recalls addressed that were completed in a timely manner. All my needs were addressed. Being able to leave my car and get a rental at no cost was also very appreciated! Customer service was excellent. Everyone is always pleasant and you are seen as soon as possible.

sal vitale

The service advisor Dwyan was most cooperative and helped me fix a technology problem that was not corrected the last time the car was in for service . He was the best I have had in the 20 years I have been coming there.

Rhina Rosas

Andrea and her manager were very professional. Andrea was very understanding of my needs understood what I wanted and found me the perfect car. Couldn’t be any more pleased.

Jessica Davis

Great service and friendly staff! My advisor communicated to me throughout the day with updates on my vehicle and answers to my questions. The staff I encountered at the dealership was helpful and polite. I would recommend this service center to anyone for maintenance or repairs.

Kimeco Green

As always I had exceptional customer service! I was met and greeted with smiles as my presence was acknowledged immediately upon entering your service department. ! My needs were met,my vehicle is in great shape, the time you all had with my car was less than I expected and the over night drop off was so good for me! Thank you so much.

zobaer abedin

Excellent customer services Everything well good I just gave 1 star less because I had to call 2 time for the update which kept going to voice mail after 7 hrs when I did not hear anything from them on top it I was waiting to be picked by the dealers. It was just a oil change. Over all wonderful people and excellent service no doubt about that

Pam Mccullough

Doug was a great sales agent! Even though the vehicle we wanted got sold he was able to find another one quickly and had it there the same day! He cares about his customers and made sure we left with what we wanted. The entire staff including the managers Erin, Mike, John and Jose and business managers Tegen and Joel treated us like we were family. I will recommend Hall Nissan to all of my friends and family!!! Great Job everyone!

Not Me

I think I will stick with Hall Nissan from here on out! I have had a great experience from start to finish! My visit to service center today was excellent as well. I feel valued as a customer here. I have bought quite a few new cars from dealerships in VA Beach over the past 20 years. I could easily say Hall Nissan is the best. Thank you for all you do. Oh, and I love My New Altima! Exactly what I wanted. Thanks again.

Vicki Layne

Andrea and Dustin were awesome. I did everything online and picked my new car up same day. Definitely a positive buying experience.

Sharelle Gills

Ricky Haynes and Bobby Ford were excellent. They helped my children and I find a car that was more spacious for the four of us. They went above and beyond to make sure I did not go over budget and they never overly pushed me into a quick sale. Awesome experience and their professionalism was great!

Stephen Mellott

I was going on vacation Monday and called last minute because I needed an oil chance. Ended up needing 4 new tires and several other things. Appreciate squeezing me in. Bernard, my service adviser is awesome. He helped identify a potential problem with my battery and explained everything.

Tyler Ellick

I was really pleased with my experience. this is the second time my wife and i purchased a car from Hall Nissan, i was a little hesitant to return after the last time having a terrible time. i am very happy about the staff changed that had happened. i am very happy i gave Hall a second chance. every one was very nice. my sales man Terrell was super helpful and respectful.

Ceecee Currie

What a wonderful team to do business with. They were so professional, helpful, friendly, and a lot more. They went above and beyond to help me get a vehicle. Finance and sales worked hand in hand to help me. They are very good in following up to make sure you are happy with your purchase. Andre was very helpful and knowledgeable of the vehicle and he followed up with a call. Thank you to all the team members who reached out to me to make this happen. I am so grateful and thankful you were there for me. If i could give 5 more stars i would. I love my vehicle and its a perfect fit. Go team, you are the best. Thanks again, GOD BLESS CONNIE

Sabrena Martin

Mr. Bernards service as always, is exceptional! We never have to worry about anything because we trust him with our vehicle. He will always be our number one go to every time with all our vehicles. Hats off to Mr. Bernard! And thank you for all you do for us.

Stephanie Sanchez

We just got home from a marvelous experience with Hall Nissan. They were very friendly from the initial phone call set up with Eddie, to the time spent looking at vehicles with Doug. The process went smoothly and they treated my family very well. They took our considerations seriously and I am so grateful to say, We walked out with a brand new Nissan Rogue! Paul had great conversation to end the sale, rather than making us feel pressured like they do at other dealerships. I am thankful to Doug, Eddie, Paul, and Juan (getting the detail done in a quick amount of time) for putting my family in the vehicle we wanted.

Samantha Snowdon

Hall Nissan is always very prompt with everything they do. They are so personable and go above and beyond to take care of their customers. Bernard made sure he thoroughly explained work and price to me before I agreed with anything and made sure I knew the importance of what I was getting done for my car!

Wanda Chavis-Slade

Like the professionals and love the fact that I got my vehicle back and a reasonable time Work was excellently And your people are wonderful to be around and I will be coming back for all of my routine maintenance or service for my vehicle

Suzanne Ellis

Derek Staley was amazing!! Got me in the vehicle of my dreams!!

Corey Jenkins

Great job. The folks who work here are awesome

Rosa Jones

I truly enjoyed my experience at Nissan. Everyone is always so nice an helpful. If I don't understand something they will explain it to me so I can understand. Thank you all For your Excellent Service.😁 …

kayla jarman

I went to Hall Nissan this past Monday excited to buy a car. I walked in and received Justin S. As my salesman. He also introduced me to Hosea, they both made the experience amazing! They went above and beyond to find what I wanted but kept me within budget! Tegan (spellcheck) on the finance team , he was wonderful as well! They all made me feel confident in my purchase and their Reliability. Now that I am a proud owner of a 2020 Nissan Sentra, named Sinatra!

ja ha

Hello , my name is Joshua Hardy and I wanted to post a comment about my service appointment today at Hall Nissan. Everything went well as usual and everyone was cordial respectful, and made me feel valued as a customer. One of your service technicians in particular Dwayne provided impeccable customer service. He was extremely professional and knowledgeable in processing my information and thoroughly explaining the specials that were available for my car's service needs. Dwayne also explain to me that there would be a certain amount of time and wait with the service that was needed which I expected being a Monday but after everything was over he apologized for the wait which was refreshing to hear. It's always good to see the younger professionals doing a great job. Thanks for all your help Dwayne and great job Nissan.

Rebekah Bauer

Awesome experience. Being first time buyers, me and my husband stopped by expecting to be laughed at with our credit history. Ended up leaving that day with a brand new car, with better financing than any of the "discount" places could offer us. We worked with Sam and would absolutely recommend Hall Nissan VB to anyone, he made the process easy and understandable.

I Am A Winner

It was great as usual. Ms. Mary was very friendly. You guys rock. This time. Last time it wasn't to favorable and you didn't send me a survey to convey that. But nothing and no one is perfect, and you made up for it this time. So thank you.

Amy Trahan

Bernard Branch was professional, friendly, and a 10/10 for going above and beyond. Greeted with a smile, updates throughout service with a smile, and delivery of the completed vehicle with a smile. THANK YOU for making the transaction smooth and friendly from the beginning to the end!

Josie Montoya

I needed a new wheel lock key so I bought a new set. The new one didn't work on the original so they took them off for me and put on the new ones. All I had to pay for was the key set. It was quick and affordable!

James Jarrell

The time had come to let my 98 Honda go. I first went to dealers main competition. They were outstanding. They gave their 100% to satisfy what I wanted. They put me in 3 different cars but I had to compromise and make a decision which was closest to what I wanted. The one I picked had a recall notice. Two days later I took it to Nissan. Within minutes I had a extremely positive opinion and it kept getting better. There is much more I can say. Bottom line is the management told their sale representative , Julie W., to show me what they could do. "Wow"!! Julie wasted no time. I took more time telling her all the features I wished for than she did finding it. In every way Julie was a knowledgeable and true professional and at the same time made me feel I was talking to my sister. Julie W. Is a excellent example why Nissan on Bonney Road is and will continue to be successful in the future. Needless to say I took the substitute back and proudly owning exactly what I've been looking for from Hall Nissan Virginia Beach, 3757 Bonney Road, Virginia 23452.

Denise Nichols

My experience with this dealership was amazing. Not only did they go out of their way to make me happy they made my first time purchasing a brand new car amazing. Efram Huger, Joel Bailey, and the Manager who was able to get me approved was great. I will definitely recommend this dealership to everyone.

Ashley Miller

Andre Irving, Joel Bailey and Jose, were all extremely helpful in the process of getting me into a car. They did everything in their power and then some to make sure I understood what was going on and that I got the deal that best fit my life. It was fast and simple, I’m truly grateful for them and all the help they gave, and on top of their customer service was amazing. I would recommend my friends and my family there anytime.

Katrina Speight

I had a seamless & phenomenal experience with Doug. From the time I called in to inquire about a specific vehicle to signing the documents with the finance manager he was not only helpful he was patient. I probably called Doug 10 times during the day with questions I had forgot to ask in the previous call and not once did he get short or impatient. He turned one of the most unfortunate events in my life of totaling my car into a pleasant and unforgettable experience when getting a new one. He’s personable and kind. He’s not out to trick you into something and he is not looking out for himself instead the customer he has committed himself into helping. When I am in the market again I will be going back to Doug. You don’t always remember what one says but you will always remember how they made you feel and Doug made me feel like a valued customer and went out of his way to help me in multiple ways. He also offered to take care of my rental through enterprise at their drop off service. Doug actually presents himself to be a down to earth human just like his customers instead of a salesman that only cares about a sale and not the quality of the vehicle he is selling. ☺️ Thank you Doug so much. Finance manager Mike was very pleasant too both employees are genuine; and that you CANNOT learn through any type of training.

Beverly Patterson

We entered the dealership with the idea to just look at a few different options regarding a commuter vehicle. Dakota greeted us and we discussed what we wanted and that we did not want to take a great deal of time, basically we knew what vehicle we were interested in. Dakota did not waste our time. We explained up front that we were going to check out two other vehicles at two different dealerships and after that we went back to Hall Nissan and bought our vehicle from Dakota. He was able to meet our needs and he made the transaction easy. I will definitely purchase another vehicle from Dakota at Hall Nissan.

Donald Weis

Everything went well work was completed in a reasonable amount of time very satisfied

Robert Dell'Unto

Berbard Branch was incredibly professional and helpful. My 2019 Pathfinder broke down on our way to VA Beach for a family vacation. Your staff was able to squeeze me in late on Saturday before closing. Monday first thing Bernard reached out via phone and text to give me an update, He understood my family was on vacation and wanted us to know he would get our car back on the road ASAP. AND HE DID, great overall experience. If I lived in VA this shop woul be my go to! GREAT EXPERIENCE. Thank you to Bernard and the staff at Hall Nissan.

Manny Solis

I ended up buying a new Rogue after i was there just looking. I got Bernard and he was phenomenal. He was very kind, patient, and very communicative in everything he was doing to try to help me with the purchase. Very satisfied w Bernard and Hall Nissan.

jerel McCants

Doug Markel was in constant contact with me once I noticed the car I’ve been researching online was located at his dealership. He immediately responded to my inquiry and assisted me with my interest in purchasing this vehicle. He not only picked me up at the airport since I was traveling from another state but he helped familiarize myself with the area. I was able to complete required paperwork at take possession of my car the same day! Doug also wanted to ensure that the vehicle was in the best condition upon my possession. Even when I noticed the Owners Manual was missing, he promised to have one mailed to me ASAP. I appreciate his personal attention to details to allow for my car buying experience to be excellent. Thanks to Hall Nissan at Virginia Beach and Doug!

Michelle Fleming

I was assigned to Doug to help purchase a vehicle and he was extremely rude and unprofessional. it seemed like I was just some young, dumb girl coming to buy a car and I was wasting his time. I almost walked out BUT instead I requested someone else help me with the purchase of my vehicle. Thankfully the manager Jaylen was extremely kind and professional through out this process. He explained things to me very clearly. Then I was transferred to Chris who helped finalize my purchase and he was also extremely friendly and amazing. So I would like to give a huge thank you to Jaylen and Chris for stepping up and being so kind and going out of their way to change my experience.

Samantha Conley

Absolutely best!!! We have been all over the 757 looking for a vehicle... Found the best of the best at Hall Nissan!!! Extremely friendly, professional, well educated on the vehicle, absolutely top of the line service department, and no nonsense (let me show you what you can't afford) salesmen, and the best finance department. Don't want your credit ran an ungodly amount of times... Okay try once and done!!! That's the God's honest truth... I will never go to another dealership again... Hall is the only place for our family!!!!❤❤❤

MALEAHA KING

My service advisor Bernard was nothing short of amazing!!! I’m always weary of being taken advantage of when it comes to cars, due to my lack of knowledge. He made me feel comfortable and kept me updated throughout the entire process! Thank you so much!!! He is truly an asset to the Hall Team!!

Chris Rose

Had an outstanding experience in buying a vehicle. There was no stress involved in the process at all. My Sales Consultant Laureen Barnes was extremely helpful through the entire process. She did an amazing job at listening to my families needs and worked very hard to make sure we bought the right vehicle for our price range and took a lot of time with us as we decided. Very different experience in comparison to other dealerships where you feel pressured in to buying something that doesn't fit your needs. The finance manager Chris Meyer was also extremely diligent in making sure the financing was where I needed it to be. Chris was understanding to my families needs as well as we have a very strict budget. If the deal wasn't right he was back on the phone with the banks negotiating the financing until we got the price and rate where it needed to be. I can't say enough about my experience at Hall Automotive and I would definitely recommend buying a vehicle from this dealership.

Amy Sandoval

I purchased a new Nissan in 2014 and the staff was exceptional. The car has had virtually no issues. Service teams do work in a timely manner, and the communication with team members like Bernard is excellent. I also appreciate that sometimes they washed my car just to be nice. Thank you!

amy cassels

This is my second time buying a new vehicle from Hall Nissan within 9 months. My salesman, for the second time, Richard Broadway knew exactly what I wanted, all the way down to the color! Didn’t have to say a thing, he already knew. Finance manager Jose came and I said I have very little time to do this. THEY MADE IT HAPPEN IN THE TIME I NEEDED TO BE DONE!! Joel was phenomenal going over the finality of it all. But Richard. His spirit is beautiful and he makes you feel like you belong and he goes above and beyond measure to make sure you get exactly what you want. He fights for you and takes time to get to know you and that’s something that’s important to me. I’m truly thankful and grateful for everyone at Hall and especially for Richard Broadway.. Go ask for Richard Broadway. I assure you, you will not be disappointed!! He needs a serious raise, bonus and vacation. Richard, you got a customer for life.

Javon

They made the impossible possible. They genuinely care about you and not just tryna get you to by a car. Thank you casey, sean and nakiah i love my new mustang

Daminica Moody

I always have a great experience at Hall Nissan Virginia Beach whether it's purchasing a vehicle or having a service performed on my vehicle. I just traded in my 2015 Rogue for a 2018 and had the pleasure of working with Robert. He was very knowledgeable and friendly during the whole process. He followed up this morning with a phone call to ensure that I am pleased with my purchase and I can honestly say that I am. I recommend this location to anyone looking for an overall wonderful experience, quality of product and service. Thanks again Robert and the whole team over at Hall Nissan Virginia Beach on Bonney Rd.

Kyle and Kristen Murray

Anthony Brewer was very personable and professional. He provided great customer service! He followed up to make sure that we were satisfied with our purchase and to answer any questions. He made arrangements for some scratches (to be expected when purchasing a used vehicle) to be repaired and for a loaner vehicle. I would highly recommend Anthony!

Michael Benson

Matt did such a fantastic job! He wasn’t pushy, he knew what he was doing, and he made me feel like a person & not a number. I actually didn’t go in thinking I was going to purchase, but I left with a new car!

Albert Roddy

A great experience buying a car! Joanie Ransom was very helpful and let us look at several models, eventually we found the perfect car. She took the time to identify what I was looking for and never tried to steer me away to a different car. The sales staff kept me within the final cost that I was looking for. There was never any pressure to buy anything and the sale was casual, I would highly recommend Joanie and the sales team at Hall Nissan!!

Landi Willis

We went in just looking and came out with a good family suv! We had Calvin help us with the sale and his manager was awesome too! They worked with us on pricing and gave us a great deal on our trade in. They always offered snacks or water which I appreciated, and Calvin offered me a private area to breastfeed my child which meant the world to me! Everyone up there was super nice and helpful. I recommend them over anyone!

Barbara Boyd

My recent purchase was with one of your finest sales associate Bernard Beckett and sales manager Bobby Ford also your awesome Finance Director Joel Bailey, they made our buying experience smooth with no hassle. Their professionalism was out of this world. They were detailed with explaining the details of the contract and the about the pricing of the car. These gentlemen are the true imagine of a real MVP to your team. I would definitely recommend all my family and friends.

Joan Jarrell

The whole experience working with Julie and Doug was great! They make a very effective team. I started working with Doug, but he was picking up a vehicle in another city when I returned. Instead of making me wait or return later, Julie stepped in and walked me through the rest of my purchase. Mike White and Mike Brown were also great to work with.

Andrew Grindrod

Terrell Brigham was our salesman and he did a great job. We had looked at a couple cars before coming to Hall and the high-pressure tactics turned us off. Terrell answered all of our questions and put us in a great vehicle. He obviously “sold” us on the car, but didn’t pressure us at all. Terrell will be my first call when I’m looking for my next car and I’ll definitely recommend him to friends. Thanks, Terrell!!

Caroline Scymanski

This was my first time purchasing a vehicle from Hall, but the guys were GREAT! I was in an unfortunate time crunch needing A car but didn't want to settle for anything. I had my mind set on certain features and they were extremely patient, kind, understanding and a huge handful of them teamed up together providing me with multiple options within my budget in addition to a vehicle that would fit my other specific requirements and needs. They really went out of their way to ensure I found the right car! I cannot thank them enough and highly recommend Hall Nissan & Hall Mile One Auto Group. A very special thanks to Cody F. (Most patient of all with me every step of the way!!), Jose, Mike, Jaylen & Joel. Awesome team!!! 😊

David Young

My Stepson is Attending Trade school in Norfolk far from home, having car problems is challenging to begin with, and he is only 21 so renting is a problem. After having service done at a private shop he was left with a horribly misfiring car, Hall Nissan took his car in and graciously gave him a no cost rental so he could get back n forth to school, turns out the other shop mistimed the engine, he has put several hundred miles on it since and its running great. Thanks from a gracious family.

Titilah Harmon

This is my second time working with this Nissan location. I went here to look into trading in my car, everyone was so nice and about business, and pleasing the customer. Robert Morgan was awesome to work with, didn’t feel pressured into having to buy a car. Told him what I wanted and he really worked with me, and I’m pleased and happy with my new ride! Thanks also to Paul Troche for always being so professional. Great team here!!! Would definitely come back.

Cyndia Portlock

My experience at Hall Nissan Virginia Beach was awesome I knew what I wanted and what wanted my payments to be , my sales consultant Dolphus made sure I got it and was very helpful throughout my entire process, I’m really excited I got my dream car thanks to him and Joel , I’ll definitely be returning and recommend you to go there, best service ever, thank you.

Odette Shinault

Great sales man and professional. I was very happy with everything over all.

Piding Williams

I was really more than satisfied with the service I received from the time I made the appointment for my recalls til the time I went in to drop my car off, but the kick to it is Mr. Bernard Branch how he truly took care of me making sure I was satisfied with the service.

Brittany Padilla

This place is amaaaaazing, if I could give it 10 stars I would! Everyone here is so polite and treats you like family. Julie is truly incredible, she is so sweet and personable. I came in looking at cars on Friday but left still not sure of what I wanted. After more searching I decided to return Monday to work with her because she is that great!! This was my first car buying experience and she made it a breeze, her and Jose helped me find the car of my dreams for an great deal! They are professional and honest and certainly put their customers first. Never once did I feel pressured like I did at other places, they are more concerned with helping you find exactly what you want. I am happy to have bought my first car from Hall Nissan VB and I hope to return in the future!

erica watson

Shannon was great during this whole ordeal. I especially like that I wasn't pressured to pay for extra repairs. She spoke with about the recommendations and that was it. Also, the service was way faster than I expected. I made a last minute appointment to drop my car off and it was still in and out in about 3 hours

Chris Bell

Bernard Beckett is the guy, this is the 2nd vehicle I've purchased from him for my spoiled wife🤣. Hall Nissan has the nicest staff from sales, to service, to finance. Definitely buying another car from them. …

Victoria wilson

AMAZING AMAZING AMAZING. Everyone was very understanding and friendly. My favorite trait that they had helping us was honesty. They were very upfront about our options and that helped the process in narrowing down the car that was right for us! Quick and helpful service. Sam Huang was our sales consultant and he is so great, and sweet! Very happy with my experience here today

Lynnette Gillard

Dolphus was awesome to work with. Great personality and explains everything thoroughly. Ask for him for any future purchases!

Diana Bayless

I highly recommend getting your vehicle from Hall Nissan Virginia Beach. Morgan, the gentleman who handled my entire sale, as well as my mothers, was absolutely wonderful. He was very prompt, got us in and out, and made sure that I got exactly what I wanted. Words cannot describe how happy I was with the experience. His Sales Manager Joe, was also very sweet, and helpful. They are a great group of people over there!

Quinn ee

I am happy we crossed paths. I would not change a thing. I just love how my needs was considered, and I didn’t feel rushed. I felt like I was being heard and I was valued as a customer. Continue to treat every customer with the same respect I was given. I enjoyed my experience and enjoying my new car even more. I am happy we crossed paths. Continue to be great and I will be sure to recommend family and friends to you.

TYLESHA KNOX-BOYD

The purchase of my 2020 Nissan Armada Platinum was such a painless process. Bernard Branch was exceptional with helping and giving suggestions. This experience was fast and knowledgeable. We highly recommend Hall Nissan Virginia Beach for any future cap purchase!

Elizabeth Tenzer

Zachary and Jose were both great to work with. They helped us pick the perfect truck for our needs and our budget. They were polite and friendly as well as patient and professional. Thank you for helping entertain our daughter as well when she was getting antsy from the wait. Thank you for helping us clear out the old truck and transfer the tool box to the new truck! From A to Z you guys were the bomb!

Carolina Cox

Ok, I went Hall Nissan in Virginia Beach. I had an appointment for 10:45. When I got there I was very disappointed. The young lady that greeted me told me that it would be three and a half hour wait. Can you imagine that with an appointment? I said but, I have an appointment. Then she said you didn't really need an appointment. That was the most disappointing part because, I could have been there at 5:30 that morning. I prefer early mornings. The young Lady proceeded to say, I don't know why the scheduling people told you that you need an appointment. It's first come first serve. Three and a half hours is a long time to wait for any appointment, but it was Saturday morning and I work during the week so I just waited it out. It didn't take quite three and a half hours but it seemed like forever to me. But despite all of my disappointing moments, the people that helped me were very polite and courteous. The young Lady that expressed to me that I had to wait three and a half hours appeared to be very apologetic for the misunderstanding that took place with scheduling. So, will I continue to use hall Nissan of Virginia Beach? you bet I will. I have gotten very good service through the years, around 20yrs and 3 vehicles. Sincere apologies means a lot.

heather Trugirl

Donovan Barrett worked with me. The moment I walked in he came up to us, very polite, shook our hands and brought us to his desk. He worked so hard to bring my monthly payment down to the payment I could afford. He did so much for us and impressed my husband and I and even my mom when she came along to make sure everything was good. He took her questions well and was so polite and accommodating. This was my second car and I had such a great experience and didn't feel pressured at all to buy the upgrades or anything. I love the fact that he was seemed and even said (genuinely) that he was so excited for us. We needed this so bad and I'm so happy we got to work with him!

am_bee_yah

Just recently purchased a 2018 Sentra and this dealership made the experience all the better! I worked with Anthony and he was amazing at explaining every feature pro/con etc. which helped me make an informed decision. I ended up not purchasing the first visit but he didn't hesitate to come on his day off to assist me :) He again made sure I was comfortable every step of the way and I details the process. I felt no pressure at any point throughout the purchase and was greeted by many friendly faces throughout the day which made me even more comfortable. Anthony and Joel made quick time with the paperwork and made sure to be clear about everything I was signing, as a first time buyer that meant everything! After that was done Anthony walked me through the dealership, let me know about the service station and how everything worked with the warranties and I was on my way! I feel great about the purchase and even better about where and who I purchased from. Can't give enough props to Hall Nossan in Va Beach!!!

Antoinette Prescott

From start to finish this was the best car buying experience I have ever experienced. The sales consultant Anthony Brewer worked magic. The customer service was beyond my expectation and the price was just right. No hassle, no pressure. I wish I would have went here when I bought my first Nissan 4 years ago. As long as I live in VA Hall Nissan has a customer for life!

Cynthia McCoy

My experience at Hall Nissan was a pleasant one! Everyone was so professional to me! I did not feel like my concerns didn’t matter. It’s nice to know that after you purchase a vehicle that you’re not forgotten. I look forward to doing business with you in the next 10 months! Sincerely, Cynthia L. McCoy

Kylie Collier

It was wonderful. My service advisor told me it would take about an hour, which was fine. But it only took about 45 minutes, and that was even when I added on a cabin and engine air filter change when I checked in.

Kimberly Perez

The only reason i even thought of purchasing was due to Shannon’s awesome services and speaking with a manager ( i hate i can’t figure out her name i believe it starts with an Z ) and Zach was a great salesman. He asked me what i wanted and didn’t want and gave me exactly what i was looking for !!! I have never met a staff member at your business that hasn’t been amazing, I’m always treated respectfully. I have never been given the run around about anything including the services with my car. When i was in the process of buying my new car i had to actually leave in the middle of doing the paperwork for an errand and not one person made a big deal about it, they even picked me up at home. Your staff is what keeps me going back !!!

Zenobia Allen

I had the pleasure or working with Anthony Brewer. He was VERY knowledgeable of the cars on the lot. The lot is huge & goes on for days, but we walked the whole lot & he was able to give information on every vehicle I inquired about, both new & used. Anthony didn't try to persuade me one way or another. He gave a complete tour of the dealership, service dept. and all, and offered refreshments. Anthony's personality was warm & welcoming, not pushy. He was very patient and walked through the process, making sure everything was understood. He's a man of his word. He stated he would follow up with me and he has. This was actually the most pleasurable, yet professional experience I've had with purchasing a vehicle!! I would definitely recommend him!! Thanks Anthony for everything!

Gregory Brown

Airbag light was on. Checked in with Bernard. Issue with my airbag light was fixed. Checked out with Bernard. I always receive Courteous, Informative , Professional Service at Hall Nissan Virginia Beach! Thank you Gregory Brown

courtney ballard

They kelp working until they got me the car and the car I wanted not the payment I won’t but, most definitely the car I asked for.I would give them 5 stars but, they wouldn’t lower my monthly payments..

ciara kristeen

I can’t say enough amazing things about the customer service I received from Anthony for our recent purchase! He defined excellence from beginning to end, did everything in his power to make sure we left supremely satisfied and didn’t even bat a lash to staying until 12:30 in the morning while we wrapped up paperwork on a Friday night. He was personable, honest and a genuine pleasure to deal with. I will most certainly be recommending him to everyone I know in the future!

Taliah Duchatellier

I had a wonderful experience at Hall Nissan. My Sale Associate Anthony B was amazing. He made sure that I was leaving out of the store with exactly what I wanted. He was very helpful and patient with me. I am going to recommend him to very one I know that is looking to purchase a vehicle.

Ruby Yancey

I just a bought a car from Reginald W. He was wonderful. I had a very pleasant experience. It took me a long time go decide on a car and Reginald was Very patient , professional and knowledgeable. Reginald went above and beyond. He gave me his undivided attention and made me feel important. I Couldn't ask for more. Thank you Reginald, Love my new Car!

Electa Bruning

It was amazing. Zipporah DeCastro helped me out and I told her I wanted a rogue but wasn't too picky about any of the additional things it came with. We're started at the bottom and worked our way up. She talked to me as a person instead of as a sale. She was joking with us and talking about life. She made my car experience very enjoyable!

Beverly Meier

I purchased 2 2020 Nissans from Hall. That was an okay experience. However one of my vehicles was involved in a minor accident and I took to Hall Body Shop for repairs. The insurance estimate more than doubled and after 30+ days I still do not have my vehicle. General Manager of dealership was no help what so ever. Very hard to get answers. Very disgusted.

kristin parker

Richard Broadway is the best salesman i have ever dealt with. He made the process as simple as possible. I told him what I wanted and he did it. Best service ever! I would highly recommend him and this dealership.

Devante Coltrane

My whole experience with hall nissan of va beach was incredible. My sales consultant Andrea did everything she could to get me in the vehicle i wanted and even down to my dealings with the service department she made sure took the best care of me and in a timely manner i was in and out in less than an hour they are A1 at Hall nissan of va beach im a forever shopper now

Charles Jemison

I was warmly greeted and assured that my car would be well taken care of. In fact, my car handled much better when I left the service area. Great job.

Joseph Kotalik

My wife and I have to say our car buying experience from Halls Nissan has been the best thanks to our Amazing sales associate Anthony Brewer. He greeted us with the up most professionalism and with me being military and him retired military we both understood the value of professionalism. My wife was very unsure of what she wanted but Mr. Brewer steered us in the right direction and gave us peace of mind especially when it came to the financial aspect of it. He also made us feel like family and not just another customer. Mr. Brewer was very honest and up front. We even received follow up calls to make sure everything was going great. My wife and I was Extremely satisfied with the service provided and will Highly recommend Mr. Brewer and Halls Nissan to our friends and family. Its my honor to serve our country and it was definitely my honor to work with Halls Nissan and Mr. Brewer to get my wife a new car.

Natasha Dantzler

My experience was fantastic! Great customer service!! From Casey...to Josh...to Teagan...everyone was great to work with!! The most positive experience I have had at a dealership in a long time! Will definitely recommend this location to everyone! Thanks again for my dream car! :)

Esther Gilhaus

Costco had a mixed fuel with diesel and I went with Hall Nissan to fix the issue, they were great to work with. Very satisfied! I recommend this place! Shannon was great to work with. It didn't take long to get everything done, only a day or so.

Sonya Bragg

The service department has gone over and beyond the best customer service. Mary Hardesty has made my service for my recall on my 2019 Nissan easy and was able to fit into my schedule to get the job completed that I have decided to start utilizing the service department for all future service needs. She was able to add an oil change. Thank you Mary for making my life simpler if my car needs.

Rayna Richardson

Battery replacement that I was overcharged for . The rep fixed the problem a week later. Very nice girl but should have had more knowledge on warranties for batteries.

DVondra Bailey

Although Richard was new, I wouldn't have known if he didn't tell me. He worked with what I wanted and needed and I couldn't be happier. Everyone in the dealership were very pleasant and genuinely seemed to enjoy being there. Best car buying experience thus far.

Kellie Juachon

Julie was amazing from the very first phone call to the moment she handed me my keys and sent me home in my new Rogue!! She made the whole stressful car-buying experience fun and exciting! I loved her fur baby pictures in her office and her bubbly personality! She even gave me a handmade gift for my new car that I absolutely adore!!! Thanks for everything, especially my super awesome Nissan Rogue!!! :)

Robert Johnson

I have been going to Hall Nissan Virginia Beach for years and Dwyan Morris my service advisor for years has always been top notch. Probably why I never go anywhere else with my Titan. Good people!

Michael Peters

Bernard Branch assisted me and was right on top of things as usual. His team diagnosed my vehicles problem quickly and took care of it. The loss of 3 coils in 3 weeks was concerning, but Bernard was fast and efficient getting my truck in and out. I hope I don't have any more issues with my Titan, but if I do, I'll bring it straight to Bernard at Hall.

Chauncey Henderson

Bernard was great! He was very professional and courteous I was really impressed with his knowledge of troubleshooting and diagnosing the issue with my Nissan. Awesome personality matched with excellent performance I was extremely satisfied with my last two service visits and looking forward to next time! Thanks Hall Nissan

Ellis Rose

I'm always confident with Hall Nissans work. Can't say enough about Dwyan Morris and Bernard Branch, their customer service is always on point, they always make sure the needs of the customers are important. I have total confidence in these guys, starting from the initial call for service to the car delivery, and walkthrough if any issues, and to the follow-ups, if needed. That’s why I like dealing with these guys, they are consummate professionals. Whenever I need to have my vehicles serviced, I always look forward to speaking with either Dwyan or Bernard, in my opinion, two of Hall Nissan's top-notch service advisers. Ellis Rose

Nicholette Huddle

I am blown away by the sales team at this dealership. Terrell was wonderful, as was Ricky, in helping my husband and I with finding the best vehicle and best financing possible!!! Thank you all, including the leadership team, for going above and beyond with customer service and innovative solutions, you truly inspired me to remain a Nissan customer!!

Shawntrell Paige

I brought a Nissan From Mr Brewer and I must say he provided me with exceptionally well service. He went above & Beyond my expectations and also was very knowledgeable when it came down to providing information about my vehicle. He also took the time to understand my needs and didn’t treat me as just another sale. I would definitely purchase another Nissan from Mr Brewer in the near future.

Brennan Smith

First, I want to say that I've noticed lots of the reviews in here name a specific person (sales rep, sales manager, etc) who they worked with. I would think that was weird, if I hadn't just bought a car at Hall. I truly feel like I met a bunch of great people through the buying process, so I understand why people name names. My experience with Hall started because I had a lot of questions about all the incentives and rebates for electric cars. I had a phone call with Joe (who I later found out is the General Sales Manager) and he took a ton of time helping me understand all the different deals that the government and Nissan offer, which are different between leasing and buying an electric car. Then, Efrem (one of the sales managers under Joe) was my main contact coming onto the sales floor. He had all the numbers that Joe and I had talked about already up in an account they had made for me in their computer system. Sales rep Farhan was able to take it from there and get everything handled. Joel in the finance office went over all the documents, answering all my questions over a cup of coffee. It was easy. At every step along the way, they treated me like a human being -- dignified, honest, and straightforward. It was the first time I can ever say that buying a car was a PLEASURE. Thank you, to the whole team!

Krista Fourounjian

My husband and i visited hall Nissan this past weekend and had the best experience ever with Eddie P!! You must ask for him when you get there. He makes the visit enjoyable and relaxing. We never once felt pressured by him. It felt like we were doing business with someone we knew. He also is extremely easy to stay in contact with. We left after our first visit with him and told him we would be in contact. About an hour later we realized not only did we love the rogue and the price, we loved Eddie and wanted to do business with him. Whats even better? He’s an eagles fan! Thanks again Eddie!

Larry Mathis

Very professional and got my vehicle back in a timely manner

Leslie West

Mr. Bernard Branch was my Service Advisor. He told me in advance that there may be a two hour wait, but my vehicle was ready in about an hour. He took the time to tell me what was wrong with my vehicle and how they were able to correct the issue. I highly recommend him as your Service Advisor if you are looking for exceptional customer service.

Sarah Lee

The service department went above and beyond for me, credit especially goes to a particular service guy Dwyan Morris. He is an excellent guy and really took care of my car and when I had more issues he quickly did what was needed to get my car back into the shop and worked with me on a rental so I could continue my daily routine until my car was ready. Very fair prices l, I highly recommend Nissan on Bonney Road in Virginia Beach for you car service needs and talk to Dwyan Morris!

Ashira West

My experience with Nissan has always been a good one. This most recent visit to Nissan was also great. My service advisor was very attentive and he took care of me while I was there and he made sure my vehicle was serviced in a timely manner. I would definitely recommend Nissan to anyone who wants a reliable car and great service.

Ric Wiles

Purchased a 2020 Nissan Kicks. Dustin Wagner at Hall Mazda Virginia Beach was our sales person. He was extremely nice and very helpful to get us a great deal on our car. We have always had the best experiences with Hall dealerships

Jasmine Whidbee

Bernard and Laura were great. I was told by another staff member my vehicle may not be done that day . Of course I was upset being as though I scheduled an appointment , but Laura ensured that Bernard would have it taken care of . I was texted a few times which I really appreciated . 5 star service and I will look for the two of them at all my future trips in. Great job Laura and a Bernard . Jasmine Brown-Whidbee

LaToy W

I just purchased a 2019 Nissan Kicks and I'm very happy. Reginald Scott in Sales provided me with all the information and confirmations on everything I asked him. He definitely knows his stuff. This deal would not have happened without Joel Bailey in Financing. He worked to make sure I got what I needed at a price I could afford. Lets just say, if they ever leave Hall Nissan Virginia Beach, I will follow. I would and always do recommend Hall Nissan Virginia Beach. Thank you so much.

tenya tate

I definitely recommend anyone who is looking to buy a car Anthony Brewer is the best man for the job! He made my first time buying a car hassle free and a breeze. One of the most honest salesmen I've ever met with good integrity that genuinely cares about every customer's needs when purchasing a car. Very professional and knowledgeable about his work and if you have a question he'll have the answer great personality overall was a awesome experience and again highly recommend him he's good at what he does.

Jo Ann Stafford

Bernard knew exactly what I needed to have done. I informed him that I thought I had a leak in my ac coolant and come to to find out I added the wrong coolant and it was over the fill mark, so he informed me that they need to drain and flush which I gave him permission to do. Bernard goes above and beyond for his customers.

Robert Beavers

I went in to look at a Used truck and drove off in a brand new Titan. I met Dustin (internet sales manager) in the show room and he passed me on to the salesperson Nikiah was very professional and offered a low pressure sale approach, As I was hesitant to purchase a Vehicle that day. Over all I had an outstanding experience purchasing this vehicle.

Russell Fink

I was surprised how well their service department was staffed. They were able to service my car quickly; without any appointment. They were very professional. If I decide to buy a Nissan sometime in the future, I certainly would consider purchasing it there.

Shannon D.

This is the second time I have bought a car from Hall Nissan and it was a great experience: I got a very good deal and the transaction was smooth. Dakota, my salesperson was wonderful, he was friendly and professional. Jonathan and Joel were also great. I would definitely recommend this dealership if you are looking for a Nissan.

Charita Parker

My Salesman was great his name was Robert and he made sure that was able to get into a vehicle and made sure that it fit all of my needs on down to the monthly payment. I really enjoyed that part where he ordered pizza for me and my daughter during the process which made my decision even more better.. but overall the customer service as a whole was awesome. The manager was awesome as well !! Thank you so much !!

Jeanette Williams

Donovan Barrett was a good salesman. I would recommend anyone to him .He's an awesome young man. He's really professional he know what he's doing. We really appreciate everything he has done for Gregory and Jeanette. Thank you so very. Keep up the good work. May God continue to bless you. In any and everything you do.

Kat Moore

The service here is top notch! Getting checked in is always quick and easy. My service advisor, Shannon Warren, is super friendly and knowledgeable. She always keeps me well informed on what my car needs now as well as things to look out for in the future.

Joshua Rinde (EPICBLACK)

I went in for a recall on my truck they didn't try to sell me on any thing while it was there they got the part need In a timely manner and got my truck my truck back the next afternoon

Zada R

I just want to take my time to rate my recent experience at Hall Nissan Virginia Beach 3757 Bonney Road. As you can see I gave it 5 stars. This was very smooth process from beginning to end. More specifically I would like to give high praise to my salesperson , Donovan Barrett .He is extremely considerable, but also a true professional. His approach is quite relax and there was no pressure from him at all. He found a way to find me a SUV that I was looking for and I could not have asked for much more. Thank you Donovan. I really appreciate you. I do love my new truck .

Melissa Johnson

Bernard is AMAZING!! My car had an epic breakdown and he was just amazing, working with me so patiently while I got my funds together. I cannot say enough good things about my experience with Hall and with Bernard. He’s definitely the go to guy to get your car worked on.

T. Sherwin Herbert

Andre was amazing during the entire car purchase process and he listened instead of been pushy like most stereotypical car salesmen. My wife and I were just amazed by his attention to detail. I will recommend anyone to talk to Andre before talking to anyone else in the dealership because he cares about the customer. Also, ask for Jose as well to take care of the financial aspect in closing the deal because they make one dynamic duo.

Karen Hansel

I just bought a 2019 Nissan Altima on Saturday and I want to share somethings with you about my experience. My Sales Rep was Richard Broadway. It was absolutely the best experience I have ever had buying a car. His customer service skills are excellent and answers every question thoroughly. I will recommend him and Hall Nissan to everyone.

Nila Guerrier

Mya Cooper was amazing and walked me through the process. She deserves a raised!!

Fatima Ali

Wonderful experience with my salesman Bernard, very helpful and made me feel comfortable and at ease. Finance manager helped to get me a great deal. I left happy and would absolutely buy from Hall Nissan again in the future!

Suflysflash Reviews

Winta was very helpful and made the experience much better than i was expecting. She was very clear, concise, helpful, and very warm. She was also very communicative and it was a great joy to go through this process with her.

Teri Apgar

Bought a truck. Everything and everyone was great. I'm very pleased.

American Sewing Machine Restoration

Rick did a great job of handling our recent purchase experience. He had in-depth knowledge of the various features and functions of the cars we looked at. He was very courteous and a pleasure to deal with.

Nasim m.

I worked with Sales Consultant Jon Richardson when I purchased my new Nissan. Jon was extremely helpful and directed me to the perfect car for my needs. I did not feel pressured at any time and found the entire experience to be really easy and pleasant. He worked to get me a wonderful deal and I couldn't be happier. Overall great experience at Hall Nissan!

brian Griffin

Very good experiences. Our most recent was with salesman Pride. Fair price for our trade in and found the fully equipped Rogue we were looking for. We didn't need financing. My only complaint is with Hall Nissan is it takes to long to buy a car there.

Christine Purgason

Jose and Donovan and Mike make this transaction so seamless. Not only was I doing this from Richmond but they each understood my busy schedule and handed as much as possible long distance before i traveled. My car is everything I could ever want and more. I thank each of them, and their mechanical crew for doing g everything they did to get me on the road quickly. Hall. Nissan is my new “go to”. Thank you ladies and gents for all that you’ve down to make this painless and wonderful!

Alicia Hernandez

Dropped my car off for a state inspection today; these guys were very quick with the service and super friendly! Shannon was a huge help with the whole process and made everything run smoothly! Definitely will be returning.

Stephanie White

Purchased my 3rd Nissan from Hall in Virginia Beach and couldn't be happier. It had been 7 years since my last purchase and I still recognized some faces. In an industry with a lot of turnover it was certainly comforting to see familiar people. Eddie and Doug and Joel and Darrell and Nikki were all a pleasure to work with and met my every need and then some.

Emma Welch

Love it, so helpful. I was overseas when I found the car I like o line. I requested more information and with in 2 min Julie called me. She was extremely helpful, she took a video of the car and sent it to me. I showed up two days later and the car was ready to go. I love my new car and they made me feel amazing about buying this car.

Debora Matlock

I took my car back to home Nissan because I was having a problem with the brakes. I also thought it would be a good idea to go ahead and get it inspected. They found the problem with the brakes and a few other problems I was suspicious of but not sure. Dwayne, The Rock, took my car even though I didn't have an appointment. Got it in, in a reasonable time, and inform to me of what they found and what needed to be done. It was expensive but well worth it. Dwayne was extremely helpful, it seems to be he is the one I always deal with when I take my car in.

aimee simmoms

Service advisors were super helpful and really cared about making sure I had a good experience. Service was completed in timeframe estimated and shuttle drivers were prompt. Thank you!

Bonnie Murdoch

I had a great car buying experience with Hall Nissan. The manager was kind and not pushy. Jose’ introduced me to Julie Weltsch. She was very knowledgeable about the cars and if she wasn’t sure on one of my many questions, she found the answer by asking or searching. She let the car sell itself and I believe she was more concern that I get the right car for me over making the sale. Highly recommended.

Jeannette Hollenbeck

I had a great experience purchasing my new car at Hall Nissan. My stellar salesman, Donovan Barrett's vast knowledge of the amenities of each of the Rogue packages, and his attentiveness to my personal preferences, helped me tremendously in narrowing down the exact Rogue I would be happiest with. I love my new Nissan Rogue!

LaDonna O.

Great service! After shopping around at another dealership, having an awful experience there, I figured I'd give Hall Nissan a try. I'm glad I did. I ended up with a vehicle that I love. Thanks Dustin for taking care of me and giving me that extra confidence boosts to go for what I really wanted and not settling. Thanks again for not being d-bag like those other people down the street.

Kiersten Ring

After a disappointing visit to Nissan of Chesapeake, I went here just to see if my options would be any different. I was not very hopeful, but I ended up with the vehicle I wanted at the price point I wanted. My sales person, Laureen, was very helpful and very attentive. I explained what I was looking for, and she really listened and delivered. She wasn't pushy at all, which I really appreciate. Overall, a great experience.

L B

I had the pleasure of working with Anthony Brewer at Hall Nissan. He is an awesome Salesman! He made sure I was able to find the vehicle I was looking for and wasn't pushy like most car salesmen out there who just want to run your credit. In fact I would have bought two cars if I could! He was professional, honest, and patience. He didn't tell me what I can't afford like hall Nissan of Norfolk & Nissan of Chesapeake instead he took his time with me and did follow up calls to make sure I was satisfied with my purchase. Thanks again Mr. Anthony Brewer!!!!

Danielle Ferreira

OUTSTANDING & AMAZING SERVICE . I received honest classy and professional service. Hall Nissian maintain a environment that was friendly and inviting. Mr. Anthony Brewer was upfront about my financial and trade options. Mr. Brewer will be my salesman for life!!! Sending my son his way as well. I was so pleased with my experience. Keep up the great work!!!!! This experience is what ALL customers deserve. Thank you Mr. Brewer

Laura Shawver

My son just bought his first car! We had the pleasure of dealing with Doug Markel who was not only friendly but informative and patient. We arrived with a mission..find and buy a car in 2 hours. Impossible right? Not for Doug and Joel Bailey!! I have purchased cars from Hall in the past. I knew they would take good care of my son and make this experience a good one. I was not disappointed! Thank you Doug and Joel! Hold a Murano for me!

Marc Asistin

Taken Rogue in for oil change, rotation of tires, and state inspection. Work was completed- had an appt and we were called 5 hrs. later to pick up car. I do think the work was easy- breezy and shouldn't have taken so long. We are not crunched for time, but thinking about those who are, it should have been sooner. We do like the dealership and have gotten good deals on our 15 Rogue and 20 Murano! I only say this so the dealer can improve and they can't if no one puts it on the table.

tanner blaize

Shannon the service provider is amazing! She knows her job to a T! Every time I go to Hall Nissan for regular maintenance or odd problems with my car she greets me immediately and makes sure I feel personally taken care of. Hall Nissan wouldn’t be what it is without her. I highly recommend this location and if you go please ask for Shannon! You won’t be disappointed.

Evelyn Chadwick

Sorry I don’t renege the lady’s name who checked me in and worked with me throughout last Saturday. She was polite, knowledgeable, friendly and made me feel like I was her only customer for the day. I truly enjoyed her time and help.

Jim OMeara

Doug Markel did an outstanding job. He was very professional and completed all the required paperwork quickly and efficiently. Once I took possession of my new Rogue Doug took all the time I needed and answered all my questions until I understood and was comfortable operating all the systems in the car. I would highly recommend Doug and Hall Nissan to anyone I know who is a looking for a new vehicle

Richard Dietz

My experience was outstanding!! I have purchased several cars from several different car dealerships and I have never had such a quick, pleasant experience as I had at this dealership. Morgan Wood was an outstanding sales consultant. He was not only extremely friendly and professional, but he was also very kind to our young son, not discounting him in any way. He made sure that our entire family was comfortable before proceeding with business. His manager, Gary Wobensmith was also quite wonderful and they reworked the numbers several times until we got the exact price range that we were looking for. Overall my expereince at Hall Nissan was very pleasant, thanks largely to the wonderful staff, especially Morgan!!

Adrian E

Hall Nissan - Shannon and Cliff are absolutely awesome! They are the reason I will be a customer for life. I came in asking for lots a few things that didn’t really need to be completed just yet and Shannon went over my request to pick the ones that were actually due, and the others we will do next time. Also Shannon worked with me for over a month to resolve various issues I had with my car. She didn’t hesitate to let me speak directly to the master tech Cliff to ensure I was heard as a customer. Cliff treated my NISMO like it was his - which I certainly appreciate. There was another. Young man who helped me and I wish I could remember his name. The whole team was awesom. Together they worked to not only resolve my issue, but to ensure the work was covered by the warranty. The world is founded on trust and faith. If only more places were as trustworthy as Hall Nissan! Keep up the good work team and thank you!

heather smith-carr

I'm usually very skeptical about the car buying experience. Not very knowledgeable in that area. When I came in I was greeted by one of your salesmen and he was very patient and reassuring . He explained everything and answered all of my questions. Mr.Brewer made made visit/purchase an enjoyable experience!! I will definitely refer my family/friends to him.

Justin Dillon

I came in on March 21st because I was promised financing only to be turned away... the salesman I encountered tried very hard but couldn't help me. So this morning I was called by Joel and I've got to say I was very impressed by the way this dealership stepped up and went way beyond. I got the car I wanted at the payment I wanted. I will suggest this dealership to everyone that needs a car. I manage an automotive shop myself and take pride in customer service and between the salesman that helped me 2 days and Joel words can't describe the confidence and appreciation. Thanks nissan of VA beach, I hope the owner reads this because these 2 guys will defiantly grow your business with their customer satisfaction

Tesha Thornton

Shannon took care of servicing my Altima today and she was awesome! Very professional and courteous. She made constant contact with me regarding the status of my vehicle and explained all of my recommendations clearly. I appreciated the great service.

Kai Filkins

Staff was friendly, Jose and josh made a great team to find me the right car that went well with my budget. Also Bernard branch was incredible answering my questions and concerns. Overall superb team work.

Caitlin Ferden

We had a great experience here at Hall Nissan in Virginia Beach! Everyone involved was super helpful and made getting the car we wanted a possibility! Ozzie took great care of us and fought for the right price for us! They worked with us and gave us a great deal! Thank you to Hall Nissan and your team!

Lakisha Miller

I would like to thank Dwayne Harris in the service department for his friendly service this week. I brought my suv in to get some servixe and he explained that he would have to make me an appointment. I explained what I thought the issues were and he wrote it all up on the ticket. I also asked that the complete an oil change. D (he said we could call him that) told me what to expect when I dropped the vehicle off. He gave us a loaner and a couple hours later the suv was ready. Now here is the best part. I got a full explanation of what was done on the vehicle and what needs to be done soon. The vehicle was washed and tires has shine on them. Totally not expecting that to happen. Everyone was friendly. This was a totally different experience from where I purchased the vehicle from. Thank you Hall for providing great customer service.

Jaleesa C

I previously went to this dealership one of the best experience I have had at a dealership.. everyone was welcoming and nice. The person that help me was Anthony Brewer he was very understanding and helpful. He went above and beyond to make sure my husband and I got what we was looking. I recommend him for anyone who is looking for a great sales person.

Yasmin Valdes

Very good and quck service. Always have a great experience here.

Paul Wendy Froehlich

Please see review below. After the experience below I gave them a second chance and have been quite happy. I still think something was off with my below experience but they are again servicing our Nissan. My experience has been with the service department. The work performed, though only basic oil changes, air filters, etc has been fine. The issues are with the appointments and honesty relating to costs. I stopped in to get keys made for our Nissan. I was quoted $65 each and it would take two hours make as they were busy. I instead booked an appointment for the following week. The cost mysteriously increased $100 until I mentioned the previous price quoted. The appointment did not save me any time which was still two hours. Why book an appointment if I can get the work performed in the same time by walking in?

Jordyn Hug

Shannon in service makes my service visits easy, fast, and top notch. She’s always smiling, is honest, and follows up in a timely manner. Exactly everything you want when servicing your car! Highly recommend seeing her along with the dealership as a whole. Thanks Hall Nissan VB!

Wendy V

Thank you Hall Nissan! Wayne honored our coupon and got the recall work completed, service was quick and extremely professional. Once again, Hall Nissan was great to work with for our NV Passenger van—thank you!

Antoinette Boone

From the very first phone call to the day I picked up my vehicle, Mary was very professional and informative. She kept me up to speed on everything that was going on with my car. I would definitely recommend Hall Nissan to everyone.

Shantel Evans

Hall Nissan Virginia Beach is a wonderful place to get a car from! I dealt with a salesman name Richard Broadway who was very nice,honest&understanding he went above and beyond to make sure i was satisfied and happy him and the supervisor and the GM pretty much everyone. They made me feel like i was a part of the nissan family it was a wonderful experience i couldn't ask for a better salesman or a better place to get a car from😊😊😊😊💛💙💜💚❤

John Finguerra

Bernard is a great service advisor at Hall Nissan. He is very respectful of my time and I never feel pressured into having extraneous services performed on my vehicle. He gets you in as promised, writes up the service ticket as requested, and connects when finished. It's a very comfortable process.

Teesha Thirty Five

Anthony Brewer helped me purchase a new car when I had no transportation. He was very personable, professional and knowledgeable. He even made follow up calls to make sure that everything was going smoothly for me. He's definitely an asset to your dealership!

Leandra Noriega

It's very rare for me to do a online review however I feel as if this review was much needed. First and foremost I must admit I was super impressed with how Zach, and Jose did business with me. I walked in the dealer ship with only intending to do a test drive, because I wasn't expecting to get the car I wanted until later in the year. However to my surprise they both gave me a exactly what I asked for with no arguments, if's, and's, or but's about it. Needless to say I am extremely happy with my purchase, they didn't make me wait forever to give me answer about my car deal unlike like some dealers have done to me and they were patient with me especially being I have two rambunctious boys. They did not withhold any info about my deal, and went over all my paperwork with me. I look forward to doing business with them again in the future. : -) Side note: They are very warm, and welcoming.

Andrew Edwards

Mitch was extremely professional and stress free no pressure. He took the time and ran ll over the place to get us the numbers we needed and the approval. I would recommend this dealership and definitely this particular salesman. He works with you and for you to get the job done. I in a million years never expected to walk out with my 15 versa that is absolutely amazing. made a customer for life. Salesmen with compassion and backbone hard to find and it makes him spectacular. Thanks Hall Nissan and Mitch you rock.

Pat Walsh

It was the best car buying experience I've had. Not pushy sales people. Knowledgeable, pleasant, well informed. We knew what we wanted when we came in, so they didn't have to "sell" us, but they were great through the whole process, answering questions and making sure we were happy.

Sagay Wilder

I've purchased several vehicles from other Hall locations over the years and was satisfied with my experience. Two months ago, I had to get my 2011 Altima serviced at this location and while I waited, I decided to walk around in the showroom & admire the new vehicles. At the time, my vehicle was paid off and I was happy not having any payments. A salesman named Anthony Brewer changed my mind. He was very personable, honest and convinced me that I could have a new but affordable vehicle. Long story short, he talked me into trading in my vehicle for a brand new vehicle. I was beyond happy with the service I received and as a result, I referred him to several family and friends. Thank you Anthony!

Trina

I had the most wonderful car buying experience at this location. I never felt like a number but like family. Richard was amazing! He went above and beyond by holding my infant so I could review my paperwork or taking my oldest for popcorn. He was patient by listening inbetween a crying baby and impatient child, he never tried to sell me something I couldn't afford. He was able to put me in a vehicle with not only the color I wanted but a newer car for what i was paying less monthly! To think I only came for a vehicle inspection lol. Honestly, if it wasn't for Richard I wouldn't have signed my name. It wasn't the finance team that secured the deal. It was outstanding service that secured it. I'll definitely recommend you to anyone looking to buy!

Cheryl Day

My trade in was a success the process was seamless and the service was amazing…..thanks to the thorough and efficient handling by Terrell and Chris I would recommend my friends and relatives who are looking to buy a car

Latasha Veal

My experience with Hall Nissan Va. Beach, was very pleasant and enjoyable. My sales associate Anthony Brewer, answered all of my questions and was even helpful in getting my payments where I needed them to be. Even though I was skeptical about investing in an used vehicle, after reviewing all of the paperwork and test driving the car, I was more at ease and content with going ahead and purchasing the vehicle. I couldn't have asked for a better experience than the one he provided to me and I will continue to send more customers his way.

Thomas Huston

Service was fast, detailed and well performed. Service writer called with inspection results and recommended repairs, repairs where completed within a few hours after the call, they also detailed the vehicle. Overall great service take your Nissan here for service and repair.

Shanda Harvey

This company went above my expectations of a dealership. They took very good care of my mother. Outstanding customer service. Keeping her inform every step of the way. If you are ever in need of service or a vehicle highly recommend!!!

Megan Thomas

When I was in dire need of reliable transportation, my friend recommended Hall Nissan in Virginia Beach. I'm so glad I listened to her and went there to purchase my new Sentra. Jordan Davis went the extra mile to help me find a car that I was happy with and that also met my budget. Everyone there is super friendly and made the overall experience very enjoyable.

Brian Hamel

After months thinking about getting a new car, I came in with a trade ready to go, got a fair deal, and exactly the car I was looking for at a great price. Wesley made it easy and hassle-free, and the most efficient car buying experience I’ve ever had. Couldn’t be happier!

C M

When I was getting no where fast with my insurance company about whether or not my vehicle's repairs would exceed it's value, Bernard of Hall Nissan Service in Virginia Beach was my contact person. Bernard kept me in the loop every time he heard from my insurance company, and answered all my calls and every one of my questions. He was on point and handled himself in a professional manner. Ultimately, knowing what kind of service people they had working for them is what made me buy my last vehicle from Hall.

Pagie Gross

I had a 1:00 pm appointment and was told it would be 1 1/2 hours. Next thing I know, it was 45 minutes and my car was ready. Great service.

Meaghan Heilman

Pride was absolutely outstanding to work with. He was professional, kind, and wanted the best for us. Thank you for making this experience simple, easy and fun!

Deedles

The whole team are friendly, profession and informative. They never make you feel pressured or irrelevant. While there are many places to get an oil change, the respectful service offered by Hall Nissan will always be my preference while living in the VA Beach area. Thank you for all you do.

Joe Y

Went in looking to upgrade and drop my payment down and accomplished both. I got a much higher value for my trade in than expected and moved up from a 2013 to a 2018. Dustin was great throughout the whole process. People have mixed reviews when it comes to Dealers but this is my 3rd transaction with Hall Nissan and I haven't had any issues on any of those trips.

Backbay Fred

Having purchased three previous Nissans from Hall Nissan and after a great experience with a previous Nissan Frontier I let them know that I was looking for a used Frontier. I was contacted by Julie Weltsch while on vacation letting me know that she found one that she thought was exactly what I was looking for. Later she sent me pictures with all the details by email and my wife and I met her when we got back from vacation and got to test drive it. She patiently guided us through the purchase. We met the Sales Manager and financial man who got us a great deal on financing. It was a pleasant experience and everyone was accommodating. Another great experience at Hall Nissan. Thank you guys.

Shawn Smith

My experience with Chilly McCord was awesome. He is a great addition to your team. He was very helpful and his low-pressure style of salesmanship appealed to me. He gave me time to make-up my mind and when I did he and the rest of the team assured that the process was quick and not stressful at all. Although it will probably be a while, when I do decide to purchase another vehicle I will definitely look-up Chilly, and will let others know of his outstanding service in the meantime.

Brittney Fulbright

This was one of the best car purchase experiences I’ve ever had. Julie and Pride were a major help in making sure I left the dealership happy. Would recommend them to anyone looking to purchase a Nissan vehicle !

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