Reviews of Elder Ford of Tampa. (Car Dealer) in Tampa (Florida).
Elder Ford of Tampa
9560 N Florida Ave, Tampa, FL 33612, United States
Description
Information of Elder Ford of Tampa, Car dealer in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
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Reviews of Elder Ford of Tampa
Scott Zellen
I am a Ford employee and was very discouraged that no dealer would accept my employee price. Was told no with out any discussion. At Elder, they were willing to look at the whole deal and made it work. I got the 2021 GT I wanted at the price shown by Ford A-plan with great financing. Will be back to buy another for my daughter!!!
marlon wells
Anthony my sales rep went above and beyond and Carlo was just as awesome!! I was able to find the car I was looking for and both Anthony and Carlo made sure I got what I was wanting. Thanks guys I really appreciate yous!! Next time I'm looking for a car, that will be my stop and I will definitely send folks your way.
Kyle Boyer
I bought my 2017 F-150 today here. Logan was my sales rep and he did an outstanding job. It was a little out of my price range but we were able to work it out a little so everyone was happy. Everyone there was so respectful and knowledgeable.
Really had a great experience and drove home in an absolute beauty from Elder Ford and their partner ROUSH
Werley Philippe
I had a very pleasant experience at Elder Ford thanks to Freddie. I bought a new 2021 Mustang and I am very satisfied with it. Freddie is the man to go to he is down to earth very professional and made the experience a lot smoother than I anticipated. Definitely ask for Freddie and you won’t regret it!
Nancy Hildebrand
Have always wanted a Ford Bronco sport... Stopped by yesterday and drove away with this beauty!
Every body in this Elder Ford were so polite, helpful and made our time there go with a breeze. They went above and beyond with me and im thankful. We all know what it's like dealing with all the financial side of things and how long it takes but quite honestly this is one of the simplest and easiest times for me to buy a car.
Please stop by for yourselves....
Tania Byrd
Freddie was amazing and got my daughter her first car. Wonderful man who helped us through the entire process. He will get you in the car you will be happy with. Go see Freddie!!! Damian was helpful in finance. Thank you for a wonderful experience.
Matt Anger
I have nothing but good things to say about Elder Ford. My last six new car purchases have been Ford products from many different dealerships and have lived up to the expectations of being “Ford Tough”. From walking on the lot and being greeted by my salesperson Jonathan Duran to walking through the vehicle delivery with Brandon Rodriguez and all the others in between, I was treated like family and they worked with me to give me the best deal and the terms I wanted. Keep doing what your doing if I could give 10 stars I would.
Cashback Collier
New Addition, Chevy Truck 🛻
Thanks Frederick Brister
If anyone is in hunt for a New Or Used Vehicles, My Man Billboard Freddie Is the Guy to see. Outstanding customer service and transparency. Fred Fought to the end getting me the best offer and never strung me along. I never felt like I was being handled, I felt very in charge of the deal. I highly recommend Purchasing or leasing your next car or truck with Fred @Ford.
Osvaldo Colon
Had a great experiance with the Elder Ford sales team, especially my sales rep, Ayman Abouelsoud, he was very professional and helpful throughout the sales process. I love my new Ford Expedition Platinum, it is an amazing SUV. A shout out to Robo Rivera as well, he also treated us very well.
Thanks Elder Ford and a Happy New Year!
Respectfully, Command Sergeant Major (Retired)
Oz Colon
Edward Hinderhofer
Very happy with the used Expedition that I purchased. Elder Ford is the real deal when it comes to dealerships. You feel it from the moment you pull on the lot and see how busy the place is, but in a good way. My salesperson was Corey. He kept his composure even though I was being a difficult negotiator. Ultimately i left feeling like I got a good deal. They offered me top dollar basically for my trade in. Their concierge and delivery team were great. They made sure to answer all my questions and made sure we were happy before we left. Any issues were addressed right then. Even the finance guy I was impressed with. I told him to not even try to offer me any add one or warranties and within 30 seconds he changed my mind. For a little money extra I got 7 years/100k miles bumper to bumper plus all maintenance included. Oil changes, brake pads, wiper blades etc. Its a nice piece of mind. To be fair if I had to mention one area of improvement I would say the “detailing” could have been better. But it was late night on a Saturday so I get it. Overall very happy.
Victoria Pearson
My fiance and I had a fantastic experience when purchasing our new Ford EcoSport SE (with interior orange detailing-all about that detail!) from beginning to end! Our salesperson Izzy (Isael) was incredibly friendly, knowledgeable, and down to earth with us. What normally would feel like a long boring process went along quickly due to his friendly and light character. Somehow I felt like we had our own inside jokes going on with a man I'd only just met, which kept things comfortable and easy throughout.
After making our purchase with Izzy we wen't to Damien who hooked us up with a fantastic warranty (so good a deal he made his grandma get it too). After our purchase was finalized, our concierge Brandon, who also had fantastic positive energy, proudly presented me with my new keys and showed me some extra features and how to set up my Bluetooth and personalized my settings. The sales manager also checked in with us throughout the process and congratulated us when we left.
This is the 4th vehicle I have purchased at a dealership and this was the best customer service experience I've had by far! Thank you all !!!!
Wesley Fine
If you want a quick, painless, and highly friendly experience, you gotta talk to Anthony! He was awesome helping me and my wife look at the vehicle we wanted and told us exactly what we were getting with our Audi.
Ivan Lukic
We had a very pleasant visit to purchase a 2019 Mustang GT and I love my new car. My salesperson Akil did amazing job to him I will give him 5 stars. What was problem $3200 in dealers fee, and they weren't able to give me second key for car. I think for $3200 in dealer fees they can give second key. If you ever go to Elder Ford of Tampa look for Akil.
Matt McMichael
Plain and simple, one of the best buying experiences to-date for our family. The journey started off with an at-home test drive which fit so well for the family as we didn’t have to lug everything and everyone to the facility. They gave us the time of day to organize and plan to come into the facility whilst holding the vehicle until we arrived. Very little haggling needed on the trade in and new vehicle. Both the salesman (Will) and the manager (Eric) were pressure-free individuals and were more like family which made the process smooth. The finance team made the process easy and worked the deal to fit our needs and wants. Lastly, great concierge team to get us leaving the facility understanding all aspects of the vehicle. Definitely worth going back in the future…and recommending family/friends to have the same experience. We chose to work only with Elder ford since we have been serving our previous car there for years. No other dealership has performed to the levels of this place. If any issues, the management team is ready to help. Overall, a great and trustworthy dealership.
John Adams
Thank you to Cesar, Eric, and Nabil! We went back and forth for awhile. Ultimately, they got creative and made a deal that worked for both my wife and I. Salesman aren’t the easiest people to please, but they went above and beyond today to make a sale and a very happy customer. They knew we wanted that truck and didn’t let us leave without it. Thank you all and Happy Holidays!!
Ronald Duboise
Well organized dealership. I recently purchased a truck from Elder Ford of Tampa. Everyone involved with the process was very helpful, courteous and knowledgeable. They made the whole process as painless as buying a new vehicle can be. I was also pleased with how clean and well kept the buildings and the grounds were. I would definitely recommend this dealership to anyone looking for a new or used vehicle. Thanks guys.
Ashleigh Hoffman
Best car buying experience i've ever had. Jackie, Ryan, Nabil, and Brandon were absolutely amazing. It's difficult to find a good deal on a vehicle in this current economical climate but somehow they were able to make magic happen. I will be an Elder Ford customer for life.
Alain Ruiz
I wanna start by big thanks to sales guy Raidel for the good costumer services and the deal he got me on my 22 F-150, he did an excellent job, the process with the dealership was the worst, they took a week to get the truck ready…. Just not acceptable. But at the end I’m happy with the new truck.
Alana Cronin
Had a VERY BAD experience 2 years ago but I decided to give it a try and test drive a Jeep. Keith was GREAT! No PRESSURE! Spoke with a few managers, front desk staff and everyone was very nice and welcoming. I returned a few days later to get help with some accessories tweaked and this experience was just as good as the purchasing process. Thank you for my new baby! Keith went above and beyond! He let me look in peace and wrote his number on a business card so if I had questions or wanted to test drive, I would just text him. It was a good experience all the way around.
LaVon Bowman
The staff at Elder Ford is absolutely fantastic. I drove my car there for regular servicing. The person who helped me was friendly and professional. She arranged for the care of my van and called a Lift to give me a ride home at no additional charge. I love the service and attention to detail including washing my van prior to returning it to me. An Elder staff member delivered my car to me. I highly recommend this company for all your automotive needs from sales to service.
Josh Harding
The best truck buying experience ever. Top of management providing a personal experience, well educated sales team with an awesome experience through the whole financing experience. Never thought I would drive almost an hour to have my vehicle serviced either. But the connection I have with this dealership deserves as much support as I can give!
Kristy Montgomery
Want to send a BIG thanks to George and Robert for helping us find the vehicle we wanted.. 2022 Explorer ST Line.. Overall excellent experience.. Thank you so much..
shawn leet
I just purchased my 2022 F-150 from here. The entire team from sales to finance to concierge was nothing short of exceptional. I visited on 3 occasions; first to look, second to buy, and third to pick up. Every time I arrived at the dealership I was treated with nothing but respect and professionalism. A huge shoutout to Akil Aime, the salesman who sold me my truck. He worked with me to construct a deal that would work for me with the best intentions in mind, and while my truck was in for PDI and bed liner installation (before I picked it up) he made sure to update me every day on the progress. After pick-up, the team was quick to reach out and ask how everything was going. Overall, a more than excellent experience and I will most definitely be returning in the future!
Carly Wall
Had a wonderful buying experience with everyone on staff at Eldar. I have to give a shout out to Damian Ireton in finance and Eli in sales for handling all the headaches for me and ensuring that I received a wonderful offer and a great vehicle I feel safe in. 10/10 would recommend to anyone!
Joel's Exterior Washing
I had an excellent experience At Elder Ford of Tampa while purchasing a Chevrolet Express 2500 and trading in an older one. I was welcomed by Ryan, Oscar, Robert (manager), and Robert (financing department), who made the process smooth and short in time. The transaction was fair, everybody was polite, and they were on point with every step of the deal without wasting time and accommodating regarding my financial needs.
I also saw they have a great selection of all the popular Ford vehicles and other nice ones from other brands.
Thank you all, and for my next vehicle purchase, I won't hesitate to stop by.
Kyle Dover
My family had a great experience with Elder Ford sales and financial team. Dave Scott was very professional and personable. He really took time understand our lifestyle as a military family. The finance handler, Dan, gave really good advice and his methods to push the process along was very efficient. I will be bringing my business back to the dealership! Thanks again Elder Ford!
Samantha Johnson
Amazing experience. I went in knowing what car I generally wanted but Aymen took the time to explain all the features of the different models to really help me narrow down the exact car I wanted. The price was extremely fair and the whole process from rest driving to completing financing took under 2 hours which was a miracle in itself. Also they delivered my car to my home which saved me from needing to find transportation to the dealership. This is a great dealership and they truly care about customer satisfaction. I would highly recommend Elder for a smooth car buying experience.
Kajun MTB
I went in to buy a truck for myself but ended up buying a new F150 and a new Explorer from this dealership. I didn’t have much hope for finding the Blacked out Platinum model I want hoping they still had. My wife and I were lucky enough to meet Jeff as our salesman. He was such a pleasure to interact with. Never pushy and seemed to really work on getting us the best deal. Jeff was a real pro as a salesman but is an even better person. He helped us, was very patient and answered all our questions. Every time we come in he always greets us and have a good conversation. We are super happy with our purchases but just as happy that we were lucky that Jeff helped us out on our purchase. I would recommend asking for him if you go to Elder Ford. I would also like to mention the service gentleman Josh and Robo. Super good guys we also had a great experience interacting with.
Timothy Long
We couldn’t be happier with our experience at Elder Ford. We live in Sarasota but chose a dealership in Tampa for the excellent customer service and no games with the pricing.
We were able to do just about everything online. Our salesman, Logan, went out of his way to make sure that all of our questions were answered and that we were satisfied every step of the way. He even came in on his day off to accommodate our schedule. Thanks Logan!!
Would definitely recommend Elder Ford.
Lenora Fisher
I purchased a truck from Elder Ford. The salesperson was very helpful and eager to please as well as he efficiently executed the sale online. He answered all questions and found answers when he wasn't sure. The financial agent thoroughly reviewed financing options and interest rates. The concierge rep. thoroughly explained components of the vehicle before I left the dealership and answered questions regarding add on options to the vehicle. The experience was non-stressful, efficient, and supportive! They went out of their way to assist me in every way. I'd recommend this dealership to others.
SPURTIKK
Great dealer, lots of inventory, even helped me make a deal while I was on the road trucking. Overall great people. Nice showroom. John Weicherding was great and helped me out even while I was thousands of miles away. Overall smooth process and got me better deal than I've ever gotten buying a car anywhere. Thanks guys.
jason brunetti
We purchased new 2022 Ford Explorer for my wife and I must say it was the easiest car buying experience! The GM Dan Sills actually took the time to find the car, put the deal together and provide the right salesman to guide my wife throughout the entire process... They even went as far to make sure it was the right vehicle for my wife, very reassuring for me. Excellent customer service and this is our 2nd vehicle from Elder Ford, but certainly won't be the last!
Lissha
I went in knowing what car I wanted, went for a test drive, talked with my salesman, Will, about my expectations and what I wanted to put down for the vehicle. He introduced me to my new favorite finance guy, Robert, and I had the keys in hand and drove home that night with my new to me BMW! They were very helpful and informative and I will be going back to them to purchase another vehicle when the time comes! Thank you again, Will and Robert and Elder Ford, for making a usually stressful purchase, so easy! I also appreciate you for doing it quickly!
L 22
Cesar Castillo was my person at Elder Ford of Tampa. Cesar was a pleasure to work with, he was patient, engaging and personable. He was a comfort and guide through the entire process. He had to wait after hours for finance to finish but as soon as I was out he was right there to get me settled in my new purchase. Seth Gwaltney was my finance advisor. He stayed after hours as well to finish up the process but did not act inconvenienced or frustrated about having to stay late. He was efficient and remained pleasant during my time there.
I will have to say there is a disconnect between reception, receiving calls, and the sales team. I had verbal and text conversations with reception throughout the day but I don’t think any or much of that information was relayed with the sales department so when I got there is was like I hadn’t had any conversations at all. My arrival time was confirmed with plenty of advanced notice for things/vehicle to be prepped and ready but it wasn’t …I don’t think this error was on the sales department.
I love my newly acquired vehicle…thank you Cesar and Seth for all your time and assistance!
Megan Parker
10/10 recommend !!! Joseph Spellman was an incredible salesman! He got me the deal I wanted without all the hassle ! Brandon Rodriguez was my concierge and made sure I was taken care of !!! If your in the business for a new ride ! This is the place !!
Chelle Thomas
Cory Clark was so helpful in the purchase of my new car. Not only did we get it for the price we wanted we even got more for our trade than expected. I highly recommend Elder Ford of Tampa for your next vehicle purchase. They even deliver if you ask!
Edwin Lozada
My new truck 2022 Ford F-150. Love how smooth it rides and how comfortable it is. A lot of space. Thanks Elder ford.
James Linen
I was in the market for a Ford never having owned a Ford in my life. After almost a month of searching Elder Ford of Tampa got me into a great truck with a price I couldn't believe.
My salesman was extremely nice and accommodating. When I drove up I didn't even have my trade with me and was traveling the next day. So I was not planning to buy that day to say the least. With that being said, I couldn't be happier with how easy the process was for me.
Thank you guys.
Damon Silva
Johany was awesome! I took my car for an oil change and to check on a recall. They told me I would need to leave my car there pretty much all day. I had my baby of 6pm that with me at the time. So he had the car rental hook me up with a car so I wouldn’t be without one. Great service always! That’s why I love bringing my car to them.
Sarah Harris
I am always satisfied and worry-free when taking my car to the ford dealership because they always take care of me! My car was looking and feeling brand new! My advisor had great communication and was clear about what was wrong with my car and how they were planning to fix it. The reaps it’s were done the next day! Whenever I have any problems with my car I take it straight to elder ford Tampa because I know it’ll be done right! Thank you so much for everything that y’all do!
Sebastian Jorge
I just purchased my 2022 F150 STX from Elder Ford of Tampa this past weekend and suffice to say it was a great overall experience. I had the pleasure of working with salesman Eli Osorio who made the process enjoyable and stress free. I initially reached out to Eli via phone since I am located down South in Miami. After a few days of back and forth over the phone, we were able to agree on a price and he sent it to me in writing.
The only issue I encountered here was the condition of the trucks when I arrived to pick it up. Upon inspection of the original truck I was going to purchase we discovered several scratches, rock chips, dents, etc. However, Eli was very understanding and offered to test drive and inspect another truck that was up to our standards. Long story short, we ended up driving/inspecting four different trucks before we found the one that was in perfect condition. Nonetheless, Eli and his team were extremely patient with us throughout the process and did everything in their power to make sure we walked out of the dealership with the truck we wanted.
For anyone looking to buy a Ford truck in Florida, I would HIGHLY recommend heading over to Elder Ford Tampa. Their prices are some of the best I have seen and the team is extremely accommodating. Disclaimer, if you are looking to buy one of their trucks in the demo program, be sure to fully inspect the exterior and conduct a test drive. Other than that I look forward to buying my next truck with Eli!!
Tina Smith
I took delivery of my 2022 bronco wild track. From the moment I received a call that the vehicle is available until I took delivery. There was complete professionalism from everyone in the data ship, starting at the front desk who greeted me and ending with the concierge. Kitt and Jeff did a great job getting the vehicle ready and the credit doctor was amazing to get me the best rate with my good credit. . They did not charge additional dealer markup where all of the others in the area are charging anywhere between 10 and 20,000.
AJ Klouda
James always takes great care of all the concerns I have when I have issues with my vehicle. always going above and beyond.
He always has a smile on his face and is very very helpful. Michael was the technician who was very knowledgeable in my type of vehicle and has always done great job.
WILLIAM MacKenn
I would like to share my buying experience at Elder Ford. My salesman Frederick Brister was simply outstanding. He answered all my questions and bent over backwards to ensure my buying experience was trouble free. THANK YOU FREDERICK! The managers were friendly and professional. I recommend Elder Ford for anyone looking to buy a new or used vehicle.
Clayton Cadenhead
Found a truck online and got connected with John right away and was blown out of the water by how professional, courteous and helpful he was. He was able to get me into a truck after hurricane Ian totaled mine and I left knowing I got a great deal. It was my first but definitely not my last purchase from him!
Gavin
Brought our 2020 f150 in for vibrating at highway speeds.....was very well taken care of by Taylor and was satisfied with the outcome. I did have to wait a few minutes while he took care of a couple other people. I thought it was a little strange that none of the other people in the service office offered to help me instead, but I am glad in the end because Taylor was very professional and straight forward...I didn't feel like I was being lied to like what happened at another dealership. I will for sure request him next time and recommend this dealership to other people.
Magic Man
Great experience with service center staff and customer relations. Highly professional and informative every step of the way. Everyone was welcoming and efficient. I would recommend Elder Ford to anyone who wants stress free, trustworthy service on their vehicle!
Blake Day
Nicole at Elder Ford was amazing. My new Bronco needed some warranty work and she kept me informed every step of the way. I'm very happy with the process, and again Nicole made the experience go very smoothly
Lou
Elder Ford is an amazing experience as soon as i got out of my car at the dealership. The guys and gals here love their jobs and this reflects on the customer experience. They are laxed and chill and get everything done professionally quickly. "I want a Mustang" sales representative "sure buddy lets pick one out and take it for a spin" . I got some special treatment here at Elder Ford nice cars great people running the show. Mr. Tucchi the Finance guy will get you the right fit options. Anthony the sales rep is a peoples person and will accommodate and find the right vehicle to your needs. And Brandon the customer service man will make sure that your follow up visit or any questions about service is solved. Great job folks
june boyer
Came in for an Oil change and a Tire Rotation and the service guy "Peter N" was super AMAZING. Thank you Peter N for your great customer service and excellent help with my car's warranty which Veterans tried to tell me I didn't have. Car only has 34K miles on it. But when Peter N. got on the call Veterans changed there tune. Praise God for an honest Dealership ELDER FORD YOUR THE BEST, THANK YOU & THANK YOU PETER N. FOR YOU EXCELLENT CUSTOMER SERVICE.
JBOYER
David Olson
I had a great experience at Elder Ford. I live over 2 hours away and was able to negotiate a trade in vehicle and finalize a price on the used vehicle I was interested in. My salespersons Corey was very communicative and there were no surprises when we arrived. When we got into finance we worked with Robert who seemed genuinely interested in getting us the best loan for our needs. He did a lot of research, communicated our options, and ended up getting us a better interest rate than we expected. He also offered us add-ons but was not pushy at all. When buying a vehicle that is a long term investment it is really nice to start off with a good experience and I thank Corey, Robert, and Elder Ford for making that happen.
Jaime Shaner
My salesman JC was super friendly and informational. He greeted me with a smile, listened to my needs and wants, then immediately took me inside to see what they had available. He found me a beautiful 2018 red-on-black Ford Escape with only 7,997 miles on it (my last car was a blue ford escape). JC also went above and beyond his call of duty by talking to his boss and explaining that I'm having some personal hardships and he was able to wave or lower a few things so I could buy this amazing car. My entire experience here was fantastic and I would strongly recommend going here if you're in the market for a new or used car.
Tiffany Houle
Micheal Stewart was so wonderful during the whole purchasing process and made sure all of our needs were met! Robert our financial advisor was spectacular and made the payment breakdown easy to understand and I felt like we left with a fair priced newer and safer vehicle for our growing family! Thank you!
Roberto Del Rio
excellent customer service in all aspects of the purchase process. Very ease, attentive and informative purchase process. very satisfied with our service and our vehicle.
Bhavin Patel
Great experience with Elder purchasing a new vehicle. Had great experience working with Jeff Tupper (Sale) and Lino San Marin (Finance). All staff were friendly and responsive to help get process complete. Very happy with specific vehicle purchased.
Elana Feliciano
I am absolutely loving my vehicle from Elder Ford our salesman Dave and our financial advisor Jonathan were amazing. The staff were all helpful and knowledgeable. Definitely will be doing more service with Elder Ford in the future!
Krissy Jacquay
We had a wonderful experience at the Elder Ford of Tampa. After walking out on 6 other dealerships for adding 3 to 8 thousand in dealer fees. The Elder Ford stayed true to their sales price just adding tags title and taxes with 400$ doc fee which was less than other places as well. Our salesman Brandon Pizs was well informed about the car and did a great job answering any questions we had. He spoke with our insurance company to get it all situated got our documents signed quickly and handed us to the fiancé department, where we met with Mike. He too was very helpful in getting us in and out in a timely manner. Now I will say it helps to be an informed buyer when going into any dealership but this one by far was the best experience we could have asked for. I’ve told my multiple friends that are in the market of this dealership and now I’m telling you guys. Hope this helps someone else the way it helped us.
Cheers,
Greg Mills
We have had two great experiences dealing with Roberto Gonzalez and Elder Ford of Tampa, great service and our buying experience was handled so professional. I would highly recommend theem to anyone and we love our two new Ford Transit 250's.
Thank you Roberto
hercules brazzo
I had my Corvette brought in for an auto butler service I had purchased with the vehicle last year. The gentleman who checked me in was great although bumped a cone with the side of the car when exiting the spot I parked in. Then when I got the vehicle back it had some kind of black smudge on the fender. (Was brought back across the street then buffed out). The car looked very clean aside what I mentioned but as I looked it over when I got home I question if the polish or wax compound was even applied for the simple fact that the paint didnt feel as smooth as it has in the past when it's been applied. I have decided my only choice seeing that I have 3 more applications is to keep my eye on the car the entire times it's there. Unfortunate
life of nina love
When going to Tampa elder ford the employee Oscar helped me pick out this beauty right here her name is midnight, He had excellent customer service and I was extremely happy with my purchase and what he did for me , if you are deciding on picking a car that fits for you please ask for Oscar.
karl mcelroy
Akil was patient, professional and on point. No hassle, no pressure and the lowest price led me back to Akil at Elder Ford to pick up my GT. I will not hesitate to go back to Akil when it is time to upgrade. Respect!
Brent Nachbur
Great people! It was a relatively busy day but you should always expect somewhat of a wait at large dealerships wherever you are. Gentleman I spoke with was extremely professional and got me in and out ASAP. Will definitely be back!
Ashley Denski
The BEST car buying experience I’ve ever had! I came in on a Wednesday late at night while they were closing but still got a quick tour and look at the vehicle I was looking for. Came back 3 days later and they remembered my name and what I was wanting. Our sales man, Amer, was absolutely AWESOME! He made me feel comfortable and went above and beyond for me! Everyone I was in contact with here was fantastic and friendly! Highly recommend!
mjg896
I had a great overall experience with Carlos, Frank, and the concierge staff. They made us feel at home. We bought a Mazda Cx-5, and we financed it in-house, which was a great experience. Thank you again. :)
Alassane Ka
Danny from Service is always on top of his game, when it comes to scheduling my vehicle in and making sure the work is done in a very timely manner. Marcos from rental and his team also provided a 5 star service on the 2 occasions they had to provide me with proper vehicle that fits my height and work needs.
LIZ S
Best experience ever, they work hard to get you the best deal. We have purchased a total of 4 vehicles with them and feel very happy with the purchases. My husband just bought another truck this past Saturday, my brother in law also went with us and also ended up buying a truck same day. Our Sales consultant is always Assem, he is the best. He finds what we are looking for and also makes sure it fits our budget needs. Rico is a pro at getting us to our payment bracket and finance gets us the best warranty coverage and still staying within payment range. They do magic. Thank you guys, next is my vehicle upgrade:)
Sweet Guido
Oscar was THE GREATEST. He made sure to show me the details of the vehicle I didn't even think to ask about. Was attentive. And came in on his off day to make sure I was taken care of. He IS 5 Stars!!
Bob Esposito
I did finally get my refund, i just wish it hadn't become so difficult. My salesman Ryan Gura was great, but still can only give 3 stars because of the partial cancelation process. I canceled my extended warranty and service contracts within a week and was supposed to get a $5,300 refund. The finance person I worked with Jonathan Martinez says he will follow-up but rarely does and still hasn't provided a resolution after 8 weeks. I would not buy a vehicle from them.
Root Butcher
Extremely disappointed with Elder Ford. After purchasing my vehicle there which went smoothly, it took six months to replace a window that had scratches on it the time of purchase. I called and text and finally had to drive down there to get any one to help me. I thought I’d give them another chance and took it for service. Again took days to finally reach someone and find out what was wrong with my vehicle. Each time they blamed technology or an employee who no longer worked there. While they did fix the problem, they did not give the oil change that I requested and now I have to take it in again for that. Definitely not at Elder Ford.
Update: Elder Ford reached out and did everything they could to make up for the miscommunication. I am satisfied with the results.
Suzy Malloy
This is the second car we have bought in the last 2 months. We went back to Issy at Elder Ford due to his honesty and quickness in getting us in and out without any stress. Nabil in finance and Issy in Sales deserve the 5 STARS everyday!!!!
Elanna Stein
We were in and out in 3 hours with our certified pre owned car. Mike was amazing and we really enjoyed our experience at Elder Ford! They definitely value their customers!
Dan Barbour
Let me start by saying I absolutely hate the car buying experience. I hate buying a used car even more but I found myself in need of a used truck. I spent weeks going from dealership to dealership both on sight and online. I ended up buying a used F-150 from Elder Ford. I have waited a bit to post this review just to see if I was still happy after some time passed and I have to admit, I am. Izzy Abreu was my salesman and I highly recommend him to anyone looking for a vehicle. He was patient with my questions and my negotiations. In the end I got a great truck at a great price with a killer warranty. I'm a very happy Elder Ford customer and will be back to see Izzy for my business fleet needs!
Kassandra Melgar
After my third time trying to change my truck, I finally had a TRUSTED AND worthy employee help me and do EVERYTHING he could to make me a satisfied customer. AYMAN ABOUELSOUD YOU FREAKINGGGG ROCK AND ARE THE BEST AT ELDER FORD… along with Nacir you guys have moved huge mountains for me and my family. Thank you so much for believing in me and helping me be a happy customer!! Josh is also an awesome person! He is an awesome helper
Julia Gold
I really enjoyed and appreciate the help I received while having my car at Elder Ford of Tampa! Specifically, I really appreciate Dan Beavers and all of the help I received from him! I will most definitely come back again!
Kevin Santiago
Great bunch of people at this Dealership. Everyone was friendly. Akil in Sales, Robert in finance. and Sales Manager Kris and the Pre Delivery guys where Awesome. I bought 2 cars that day and they even stayed after closing. Great Place to buy a vehicle. Thanks Guys!!
Shaylynne Swanberg
Brought my Mustang in a few times. For some warranty work, and to check my car after hitting a small animal. Both visits have been smooth, welcoming and delivered with good service. Highly recommend Nicole Dobbs and James, Peter and Luis across at Quicklane. Thanks guys!
Brandy Khorsandian
I have refrained from providing a review, however since I’m getting emailed daily asking for one, here it is.
In January of 2022 we purchased a 2021 King Ranch Ford Expedition Max, the vehicle was built aprx 6 months prior to our purchase and is “Blue Certified” this seemed like a good idea at the time, however our purchase has been a nightmare. Our vehicle has already been back to the dealer 4 times since our purchase and sits in their possession for anywhere from 2 weeks to over a month each time. We’ve had electrical issues, battery issues and most annoyingly a noise that sounds like snaps and crackles from the roof on the passenger side of the vehicle. Originally it was thought to be the sunroof and then the luggage rack, all of which have been addressed and the problem still remains. Imagine the sound of cold glass spider cracking 24/7 as you drive, and the noise coming from right over your kids head. That’s where we’re at. It has been 2 weeks since they last had our vehicle for over a month and the issue still isn’t fixed.
Service review itself, the staff is likely exhausted not from just our car and our frustrations, but the dealership is packed every time we go in with people upset with issues on NEW cars. During the most recent visit after being called to pick up our vehicle that wasn’t even ready, the maintenance advisor commented that Ford is building cars that the dealerships then have to finish building. I actually believe this statement based on our experience and witnessing how packed they always are. I never would have expected these issues on an $85k + vehicle! I’m exhausted, we’re looking to get rid of the vehicle, but are scared to buy American again and there aren’t any foreign vehicles with comparable space and size. Disappointed is a complete understatement, both in Ford and the lack of ability to complete service repairs.
Officer Digs
Purchased a certified truck this week from Evelio. I can't say enough good things about this dealership and everyone that worked with me throughout the process.
Complete professionalism and respect. Jonathan in finance, Robo for concierge and Anthony the sales manager.
They earned a customer and friend for life.
Rachelle Ferrell
Just bought a used 2019 f150 xlt sport. Nice looking truck. They said they changed all fluids and filters, the whole nine yards. If that is the case, why is the cabin filter filthy? The only reason we even looked at it, was because someone else just had the same issue with a used car they also just bought from there. Makes me wonder what else they said they did, but never happened? And please don't send me one of your canned responses. If you can't send a real message, then don't bother...
Bart Bates
Nicole Dobbs did a great job helping me solve a problem with my new Expedition. She and the electrical experts were great with communication throughout the process. I highly recommend Elder Ford and their service department.
Nick G
Great dealership, service is 6/5 and all the cars are of quality. Couldn’t have asked for a better experience buying my car. Will definitely be returning for a future purchase.
david taylor
I would like to give a thank you to Nacer, Baird and Nick at Elder ford of Tampa. I made a deal months back for a raptor that became available and they were patient every time I called giving me updates monthly if not more.
Videos requested were sent on arrival and the dealership was on the ball working with me and accepting my funds for a payment in full on the raptor.
I received the raptor shipped overnight in perfect condition and I could not be happier with an honest dealership that is true to their word thank you Elder ford
Thank you
Nick
Baird
Nacer
Matt O.
I’m in PA and called to try and get service info on what is now my truck, but it was originally sold and serviced by Elder. The call did not go well and the person I talked to wouldn’t help me.
Mitchell Pavelko from the dealership called and discussed this me, apologized, and took the time to talk me through the info I needed. It was very stand up of them to call me back and provide the help I needed. Thanks!!!
Google User
I traded in my 21 F250 platinum for a 22 Raptor 37. I’ve bought numerous trucks from this dealership because they always treat me right and give me the best deals. My salesman Dave, the sales manager Badre, the finance manager Tucci and my concierge Robo went above and beyond with excellent service to deliver a sought after truck for me. They continue to exceed my expectations, I will definitely be coming back in the future for another truck, hopefully the raptor type r.
Will Roman
Great customer service. Peter was one of the best service advisors I’ve got the chance to deal with there. The manager keep me up to date on the status of my truck during my wait. I appreciate all the friendly service. Thanks again.
John Janis
Everyone was friendly and the sales rep Anthony Reyes was pleasant to deal with. Overall the experience was good. Just make sure to double check the numbers before signing.
Eric Scheffer
Great dealership. Online salesman Corey went above and beyond for me. Also Joshua (Robo) definitely displayed how much he and the Elder ford team view and value customer satisfaction.
Erica Zephir
Thanks for making my car buying experience a breeze. You all worked with all of my requests. I asked a lot of you all because I wanted a nice and affordable car. Thanks for all you do to get me the best deal.
Donnie Cecil
Great place to buy a car or truck. I had a salesman that was great. Showed me what I wanted to see not what he wanted to sell. Kind and amazing experience. Would highly recommend
ajay gupte
I had issues with my appointment and the pricing of an oil change, Elder Ford and its managers worked with me to fix the issues, At this point I am satisfied with the management response to address my issues. Also I must say that all the service was performed as promised and satisfied with the work of the technician who performed the oil change on my vehicle
Theresa Bollinger
We went in for an oil change, which went by painlessly. We then ended up talking to a salesperson and ended up traded our car back in for a 2022 Ford Escape. that's how much we trust and respect Elder Ford of Tampa and our salespeople Kitt Kittles and Syed Ali
Dave evans
Had an overall positive experience ordering and purchasing my Mach E GT from Logan Ghomari. He was knowledgeable, patient and attentive with our questions and needs. Thanks Logan and thanks Elder Ford!
jack kelley
High quality performance product - Shelby Cobra GT500 - presented by friendly - helpful - well-informed staff. Quite pleasant car buying experience! Skip Daytona & Orlando --> stay on I-4 til you get to Elder Ford in Tampa @ I-285N. Get there ...!
Courtney Hayes
Nicole was my advocate to get my vehicle repaired. She has great follow through skills and is the best tech we have had in all the years we have been with Elder Ford
Joe
Today I brought my Ford Raptor in for some routine maintenance and as always they made it super convenient and peace of mind. Thanks again Nicole Dobbs for the great customer service you made my day.
nicholas peter fineart photo
I had the esteemed pleasure of working with a young man by the name of Akil Aime to purchase my new ride. After visiting dealerships in clearwater and even pinellas i ended up at Elder Ford. Akil hopped into action when everyone else seemed too busy and focused on getting me the deal i was looking for and walked back and forth tirelessly making sure that i could get out of there in a fairly timely manner, he was super polite and patient and very informative taking the time to explain what everything meant as far as details of my contracts in a very articulate manner and made the experience a good one! I highly suggest you seek him out when you go to Elder ford because YOU as a customer absolutely deserve someone whom will pay attention to you as a customer signing up to spend their hard earned money on a vehicle. ~ nick
Clark Wiggins
Super helpful, willing to go the extra mile during the entire process. The vehicle we found online was exactly what was at the dealership. Great Job Elder Ford, we will be back.
Joel Gonzalez Sanoguet
La mejor experiencia que he tenido desde que me mude a la Florida. The best experience ever since I moved to Florida. The best dealership so far everyone there was very good, respectfully, and professional. I really thought I was not going to get approved and they made it happened. I really recommend this place 100%.
Steven Lee
Great experience and I found the truck I wanted. Sales, finance department and customer care were all first class. I'm glad I went to Elder Ford.
Jeremy Cashman
Excellent, Excellent, Excellent. I just bought a beautiful Ford F150 Platinum from Elder Ford. Everyone I dealt with was first class. Tony my sales rep was friendly, personable and knowledgeable. Arianna the delivery concierge did an excellent job explaining all the tech on the truck. Rico the sales manager did an awesome job communicating with me throughout the day and did everything he could to get the deal done. I am going to ask Mr. Elder who trains his staff as I may need to borrow them.. Do not hesitate to go to this dealership!
Lizbeth Lugo
The personnel is always attentive. I return to the same dealership because of their customer service and deals. I also like their cars.
Kathleen Moreno
Louis is by far the best customer representative in the service department. We frequently take our trucks for maintenance, and he always follows up with calls and updates.
Dr. Grace Raffman
Elder Ford is an outstanding car dealership from the moment I walked in I was helped immediately. They were so professional and made the car buying experience so easy.
Tony Harris
They have sold my trade in before waiting to see if the credit was approved for the new car. Now my truck us being advertised for sale all over the internet and I'm still holding making payments on it. In fact last night i informed my fiancé institution of Elder fords blunder with my truck. However your a good squad of lady's and gentleman who just don't seem to get me financing .
Manuela Valdivieso
Quick lane at Elder Ford provides service with honesty and takes ownership of their maintenance work Tyler the Manager is outstanding and resolves all issues to keep customer satisfaction at the highest. THANKYOU
alicia naismith
I walked in and was greeted by Amer Samhat. What a great experience he gave me. This is my first purchase from a dealer and he was honest, straightforward and beat of all flexible with questions and answers. He gave me such a great experience and best of all helped with my purchase. The financial part was even better and how helpful he was with me and working out my loan, the arp I got I couldn't have imagined. Than went back after to get my bf a car. Same great experience and Amer was super helpful cause he wasn't sure what he wanted and Amer was right there with options. I'm so glad I went to Elder Ford and highly recommend them to you all. Take a chance you will be surprised. Thanks again guys you all are amazing.
Michael Reiter
From the Sales Consultant Michael to Finance Robert and Nasser, I had a tough situation (Act of God) and everybody took it seriously and were professional and friendly. The Trade-in was not ready and the parts were a week out. Finance got me through and when the vehicle was done Sales sent someone to pick it up. Awesome customer service!
Kristi Guarnieri
Amazing service with Oscar!!! He was such a diligent to work with! He has so much knowledge!! Very sweet gentleman!! I totally recommend!
Amelia Flores
Omar helped us find the exact truck we needed. Thank you for a smooth and painless car buying experience. Thanks Omar!
glen gray
Everyone goes out of their way to make sure that you are well taken care of. Dan Beavers is the best service advisor I have ever had.
Lora Neal
They hurry you along, dont give you time to call your bank for financing, they supply the bank, they dont let you go purchase your own tag, they have them there, and they dont tell you you do not have to pay the $599 for them to come pick up your car and take it in for service.
L G
Great service. Reinaldo and Edwin were outstanding. I recommend buying your next car with Reinaldo Duarte.
Jane Frank
Had a great experience at Elder Ford. Dave Scott, Seth Gwaltney and Gio Merrero were fantastic. I LOVE my new Bronco Sport!!
John Collins
Their service seems fine, but they harass you with phone calls while you are waiting attempting to sell you a new car. They followed up with additional phone calls post service, trying to sell new vehicles.
Alex Leon
Very pleased with elder ford of Tampa & our sales man Ayman Abouelsoud, went in with a 17 fusion and a 09 f150, walked out with 2 2019's! Great service, super friendly, got us in and out in a timely manner, overall one of the best car/truck buying experiences we've had ! Highly recommend Elder Ford & Ayman for all your car/truck/van buying needs!!!!
Marguerite Wagner
I have had my vehicles serviced at Elder Ford of Tampa for several years. They have always been a pleasure to work with and they always have given me reasons to return the next time I need service.
Suidelsy Vargas
I would like to share that I have worked and been in different dealers throughout my career and experiences in life . However, I went to Elder Ford and had the best service and attention and greatest deal I have ever had. Their attention and dedication was impeccable. They really care about your pockets and always find a way to get you to a comfortable state. Thanks To Ali (Sales Manager) to Antony Reyes (Sales Rep) and Mike (finance) they made me feel important as if I was getting a Mercedes Benz or Bentley. Thank you so much for you massive blessings and attention. If you would like to experience real customer service and respected please go see my friends at Elder Ford. You’ll be more than satisfied.
Eduardo Veras
Carlos Perez, that's my man! Thank you for helping my purchase process so easy and fast. Really, between seeing the car, get approved for a loan, and signing everything, took about just an hour and a half! Recommended!
Michael Guillen
This was the best dealer experience I ever had. Everyone at the front desk was nice and helpful. I made an appointment a few minutes before I came in and they set it up right away. I worked with Peter, he was laid back and honest which is what I prefer in a car salesman. He made the process seamless! He worked with me on pricing and I got a good deal. He got the whole deal closed for me in under an hour! I then spoke to Nabil to handle my finances which was great. He was also super honest and cool. Got me out of there fast also. I have had terrible experiences at dealerships before so I truly appreciated everyone here. The concierge team also gave me their business cards for them and the service manager in case I ever needed anything or ran into issues with my car which was nice. I was in and out of there under 2 hours with a car that I love. 5 star experience truly
Omar Zeciri
I recently purchased a Mustang Mach 1 and I originally only gave a 1 star due to some issues with the vehicle and what I paid, but the dealership contacted me and provided a resolution to the issues that I was happy with. I recommend the dealership, just ensure you inspect new vehicles on the showroom floor for any dings, scratches and dents, and be sure to ask about all the fees during the financing portion.
JJusMiMi
Overall great service, great sales team! My husband and I both have new ford trucks and truly enjoyed the experience. The staff is welcoming and extremely helpful. The Manager
Charlie McEwan always takes care of me and my family when we come in. Truly looks out for the customers best interest. My salesman Johnathan did an A1 job making sure I got the best deal and a great price on my trade in. When they say build ford tough the staff is also Tough with customer loyalty, satisfaction and experience.
Jennifer Beste
I drove down from Wesley Chapel to purchase a used Honda Odyssey from Freddie Brister, and this is the best experience I've had, hands down, purchasing a vehicle my entire life. Freddie is patient, respectful and really made sure that I got everything that I wanted and made sure it made good financial sense too. If you are looking to purchase a vehicle, please ask for Freddie. He took good care of me, and we will definitely come back in the future for any car needs we may have.
Kevin Grubic
Excellent car buying experience. From the initial contact thru the process, the entire staff was attentive and courteous. Ajai did an excellent job taking me their the initial process. Max was friendly and helpful and Yousem helped me save more than $100 per month on my payment. He was genuinely concerned about getting me the best financing available.
I drove more than an hour to trade with them, and would do it again.
Ahmad Guest
My family and I had an incredible buying experience at Elder Ford. Everything was first class from the time we pulled up until the time we drove off with my son's first car. Everyone we dealt with was courteous and professional. They were patient and worked with us to make sure we got everything we were looking for. We were in and out of there in only 2 hrs. We could not be happier. Excellent service.
Vero Zeigler
It was was easy to schedule my service appointment. The service advisor was friendly and knowledgeable. My car was fixed right the first time. Elder Ford is by far the best dealership around Tampa. I highly recommend it.
Richard Penrose
Purchased a used car from them. Slim was a great salesman - highly recommend him if your looking for a stand up sales person. Little confusion on the lifetime warranty but Elder Ford stood behind the quote and made the deal happen. Thank you for a great deal and a great car.
Megan Muhlestein
We purchased an as-is minivan here, and the process was easy. Friendly and professional. As a complete aside, they have an impressive collection of military coins that were fascinating to look at while I waited.
Marvin Moore
The had exactly the truck I wanted and much cheaper than anywhere else..and I did my due diligence. The price they gave for my trade was so above what I researched that I didn't even haggle with them. I asked them that when I came back to pick up the truck that everything be ready as I don't want to be there long. The next day I came and was driving away with new truck and all the paperwork in 35 minutes.
M Carey
My car has a safety recall where the brake lights stay on and my car won't drive over 30mph. It is unsafe and undrivable. I asked for an appointment but there isn't anything for 2-3 weeks. I asked for a rental car. They said no. I had to pay my mechanic $600 to fix it. They also told me Ford wouldn't reimburse me for the expense. Is this good policy? Absolutely not.
Update: only elder Ford reached out to help. They worked with me to get my bill taken care of. I am so thankful to management and changed my 1 star to 4 stars. Excellent service and I'll shop at elder Ford next time I need a vehicle.
Anne Sanders
Elder Ford is very professional and knowledgeable. The staff is truly a team. When our advisor was busy another pitched right in to help us. We travel over an hour to Elder Ford and will continue to due to the incredible staff. Kudos to the management for having such a great bunch of employees
d k
I recently purchased a vehicle from Elder Ford in Tampa and cannot say enough good things about the entire experience. The awesome salesman Roberto, the Concierge person Robert, and the Finance person Michael all worked well together to make me incredibly happy that I came to this dealership and drove home in my perfect vehicle. I will highly recommend them all to anyone looking to buy! Thank you all!
Ford 2021
Donnie, Josh and Dan all followed up with me after the sale of my 2021 F 150 XLT - great customer service to experience after purchasing a new vehicle. Donnie is an outstanding sales rep who made the process absolutely simple and stress free. Josh went as far as finding out the product used on tire detail (which for the record, DOES NOT SLING A DROP). This is now my second truck purchased from Elder Ford and if I ever decide to trade this truck in, I’ll certainly go back to Elder Ford for the deal.
JJ Fortner
Came in with a leak and a check engine light on. Left with both taken care of and my car is running great. Even got my car back 2 days before it was supposed to be done. Tyler Scott took great care of me. Great staff and service, would recommend this place to anyone!
Arlene Creighton
Came here with an appt and my car was seen as scheduled. My advisor, Nicole, listened to my concerns and my car was fixed right the first time. They have a very spacious waiting area with free coffee and vending machines. I bring all my Fords here because no other dealer has such great customer service
Nicolas Ubiera
Probably the best experience I've ever had in a dealership. If you are thinking about that Ford dealership to go to please think elder Ford and hit up Jonathan the tall Dominican fella. Hell do everything to make sure that you're taken care of even when the banks don't want to take care of you.
Anna Crowe
I am beyond grateful for the amazing folks at Elder Ford of Tampa. This is our 6th Ford vehicle. We've had terrible experiences at other Ford dealerships but this one is by far the best! The process to check out was smooth, fast, and made us feel like we could trust the people there. Afterwards, we had a cracked window on the way home, no questions asked, the team at Elder Ford fixed the issue immediately. We are super happy with our purchase! We will be back to purchase more!
Monica Gonzalez
Dan Beavers is the best! He is an honest, caring, efficient professional who got the job done. A really good person who we felt comfortable with. He helped us get our vehicle fixed while providing us with valuable and helpful information from start to end. He also answered all of our questions and double checked to see if we had any other questions. He worked with us financially which is very appreciated as well. He was easy to reach when we called him for status of the vehicle, etc. Call backs were within minutes. Our car is running great. Best experience we've ever had! We're very grateful and will always come back when vehicle needs servicing! Thank you, Dan and Elder Ford!
Edward Korsberg
I am very pleased with the service department and they have gone out of their way to repair and resolve any issues I have had with both vehicles (2015 F150 and 218 Expedition).
Ashley Neathery
They worked with us to buy a brand new Ford Edge. Very courteous and professional. They kept in touch and answered any questions we had. No one was pushy for "the sale." Overall a great buying experience! Will do business with them again.
Matt Sallinen
Couldn't recommend Dillon Gastineau enough! If it wasn't for him, I wouldn't have walked out of the dealership with a brand new Truck! If you're interested in a vehicle, I highly recommend you check out Elder Ford and definitely be sure to request Dillon!
Isidoro Arcilla
The vehicle was properly prepped and clean throughout. All features functioned as they should and the vehicle was even cleaner than indicated by the photos. The reason for four stars rather than five is that the Sorento arrived with a large screw embedded in the passenger rear tire which was ten psi low with a slow leak. The delivery man was observant enough to point this out upon arrival. Somewhat disappointing that this went unnoticed by the dealership before shipping and I am left with an unexpected additional cost.
jerry owens
The sales process left alot to be desired. I only had the car a week and it was back in for service. Daniel Alicea was my service rep and was totally awesome . He contacted me almost daily and kept me up to date with everything that was going on with the car. He was very upfront with delays and placed me in a lonaner with no issues. Daniel is a true professional and made up for the lack of effort and communication from the sales department . I would definitely trust him to service my cars again!
Yours truly,
Jerry Owens
Jerry Scrivener
Elder Ford treated me well. From Logan and Izzy in sales to Brandon in Concerige. Love everything about the Maverick except for the 10 month wait. Overall though very satisfied with how I was treated.
Will Young
Ralph emailed me at 1 am in the morning to start my sales process! I was in my gently pre-owned Flex by 6pm!
Can't say enough positive things about my Elder Ford experience. I went in to trade in a car I hated and blow through my entire 401k cashout, only to walk out with the lowest car payment I've every had, a great extended warranty and oh yeah...a FREAKING AMAZING car!
Ralph was on top of it, introduced me to any and everyone he could and honestly epitomized the fact that I was becoming part of the Elder Ford if Tampa FAMILY.
Ryan McTaggart in finance did some type of vudo and got me perhaps one of the most attractive deals ever.
These men and their Associates changed my life today and I couldn't recommend them or Elder Ford enough!!
Miguel Alvarez
Bought my new Ford Ranger at Elder Ford. Had a great experience and would highly recommend working with Garrett and Mr. Cash. I brought my own financing through a credit union so I would recommend the same, Ford’s rates were not competitive.
Beware to factor in your new vehicle’s “warranty” upsell from the dealership as part of your package. They would not include the warranty options in the price upfront until you negotiate a price. Good luck and cheers!
-Miguel
Taylor Joyner
Ask for Omar as your sale person and Johnathan for your financing. Excellent experience with both. They are honest and keep it real.
Sylvia Freeman
I highly recommend Elder Ford of Tampa my experience with them was great both times I purchased vehicles. The salesman and finance department were very helpful in assuring our purchase was the best one for Us.
Thanks Elder Ford of Tampa
Rj Russo
The sales guy Rob and finance guy was super straightforward about everything just the way I like it! Great team of people would definitely recommend anyone buying a vehicle there!
Jaimie Riscinto
My family has purchased a total of 4 cars from this dealership. They are amazing every time!! We will continue to go back whenever we are looking for a new vehicle.
John Reid
Ali and Damian were great to deal with. Super easy and made the process smooth as butter.
I would highly recommend them and the dealership moving forward
Gary Cherokee Farmer
Elder Ford provides excellent service. Their sales, financial, service and management treats you great! Even after you buy a vehicle, they are there for you. This is my third truck I've bought from them and will not go any where else. I tell everyone I know to go there first and so far everyone I sent to them have been very satisfied about all there service
Tyler Sommer
I purchased my new F150 from Elder Ford yesterday. I had an awesome experience from start to finish. My salesperson Maurice was hands down out of this world great. He was very polite and professional and he knew everything. No pressure what so ever throughout the process and everyone was so easy to work with. The GM, Terald, was also great and got involved to help me get the best deal. The dealership is new and beautiful and even had a kids play room. I would definitely go back to purchase another vehicle from this dealership and I absolutely will. Ford makes a great product with no government $. Thanks again for everything Elder team!
Joey Poplawski
When it was time for a new ride, I went to Elder Ford and all the staff was absolutely wonderful in helping me get into the exact car I needed and wanted. I would definitely recommend this dealership to anyone on the hunt for a vehicle.
Shannon Strott
Everyone here at Elder Ford was very wonderful to work with. Dillon G was our sales rep and I have nothing but great things to say abut how nice and patient he was. All of the staff were extremely friendly and very professional in the car buying process and that part was great. We did have a few hiccups along the way after purchasing the vehicle but Seth and Daniel were exceptional with making matters right and making sure I was completely taken care of and satisfied. The dealership has been great with communication and handling matters quickly.
Erin Quinn
The staff from salesman to finance to service at Elder Ford were outstanding! This is our New permanent Ford dealership! Thanks to the whole crew!!
Bald& &Boujee
This is my 3rd time going to elder ford for an explorer. I will always come back for the new ones. I love it they always come through ! Thank you Elvin Ali and Robert for making this another great experience!!!
Ido Shimony
Great experience purchasing my new 2022 Mach-E CR1 from the Internet sales department
Jim Martin
Elder Ford treated us professionally and with respect throughout the entire purchase process. They were fair in their pricing and in the value they gave us for our trade. Overall we are very satisfied with our experience with Elder Ford. Our salesman, Brandon Mortenson, was wonderful to deal with.
Juan Cummings
I purchased my 2022 Ford F350 dually this month and I have to say that this was one of the best experiences i’ve had so far in purchasing a vehicle. My sales rep Jeff was very informative and helpful throughout the process I ordered my truck six months ago brand new and picked out every modification the process was very easy and cool. Jeff was amazing he kept in touch and was helpful throughout the process. When my truck arrived I have to say this was the smoothest process I’ve ever experienced at a dealership of their magnitude. Christian from financing was great he got me the appropriate financing based on my credit and made the process smooth. The concierge team made sure that the truck was to my liking and everything was ready for me there was a little hiccup in the process apparently bedliner spray got on the side of my truck and it dried so therefore it had to be detailed to remove the excess bedliner spray. The concierge team made sure that happened. they kept in touch, scheduled my appointment, and my truck looks great I am More than pleased to have purchased my truck from Elder Ford I look forward to purchasing more vehicles from them in the near future thank you guys
Andy Reyes
The online salesman John was very friendly, kept me up to date on the process and what was happing to the vehicle. There was an issue with the tint on both front windows, which he took care of immediately.
Brandon Boss
Great buying experience from the Elder Ford team. My salesman, Kit, was great to work with. He took care of everything and made the process fun and efficient. Highly recommended!
Robert deacon
Nick was very knowledable,friendly and always responded quickly when i would text him questions. As a buisness owner that means alot to me. I will be buying our future fleet vehicles from Elder ford!
Brent Lee
The staff here is amazing. Everyone was willing to help, kind and professional. I first reached out to their sales team to get some information on my 2014 F150. I thought that I was going to be horribly upside down on it. I was contacted by Benny Mosqueda quickly and he gathered some more information about my potential trade. I ended up going down to the dealership to talk to him about some of my options. Benny was awesome, he spent time actually listening to what I was looking for and took the time to show me vehicles that fell into my wish list.
Benny showed me about a dozen different trucks and helped me recognize the differences between them, then I finally made my choice.
(This next part is what has made me a lifetime customer with Elder Ford.)
After I made my purchase, I went home and began to doubt my decision. This was the closest thing to an anxiety attack that I have ever had. I emailed Benny explaining what was going on at 10:30 pm, then again at 7 am the following morning. To my surprise, he was calm and extremely understanding. I met him at the dealership and this man spent over 2 hours of his time on a Saturday going over literally every detail with me. He wanted to be sure that I knew Elder Ford does not care about sales, they care about the person and finding the right fit for that person.
This has been the best sales experience that I have ever had and I can honestly say that I will be a life long customer.
If you're looking for a new vehicle or just curious about your current one, go down and ask for Benny Mosqueda.
Thank you again Elder Ford of Tampa.
Thomas Macaluso
In, out and satisfied. Great team understanding a returning customers needs. Very glad to support a dealer that supports myself and my Community.
Kelley Fernandez
Disappointed with the wait time at the Quick Lane with an appointment, over 2 hours…
But they did not charge me for the oil change due to the wait time. It is unfortunate to have to wait over an hour for an oil change at a “Quick Lane” service. For most people time is money!
Always Ascending
Elder Ford is what all car dealerships should be like. Knowledgeable salespeople, low pressure and great prices. I highly recommend this dealership.
Carlos Gonzalez
Branden did a great job and never try to forced the sale. Carlo Camacho great finance manager and thanks for explaining everything and the help purchasing both cars.
Charles Deignan
Assem el taher was my sales man. He did a great job helping put two car deals together. I left a power pack in one of the cars I traded in. Assem found it and mailed it back to me since I would be working. Assem tried to move the deals through as fast as he could.
Only negatives I would say is that I didn't get the $25 gift card for either/both cars i purchased. The other is I did not get the $1,000 off for either/both purchases as a first responder. The last thing was when I came back to pick up my second car it was not ready to drive off the lot. From the time I left to when I came back to pick up the keys and drive off was about three hours. I feel like that was more than enough time for the detail team to clean and fuel it. The detailing could of been better on both cars. There was trash in the center console on both cars.
Assem was not at the dealership when I came back but did arrange to have the keys ready for when I came back. The keys were ready when I came back. Assem and the man that was holding the keys apologized for the car not being ready.
Thank you again to Assem.
Update... 35 days of owning my GMC Terrain and the infotainment system stopped working. Was this a known problem when it was traded in to the dealer? Was this a known problem with model? Either way it was not disclosed to me.
Павел Вайс И Женечка
Excellent dealership. Great stuff! Salesman Kitt was extremely helpful and knowledgeable! Will deffinetly buy all my cars from Elder. Awesome experience!
DK Chamberlain
Nicole was an amazing service manager. Both her and the team were amazing! She really went above and beyond my expectations.
Scootergurl95
Ayman was amazing! Knowledgeable, honest, and helpful. Robert in finance was also great, very personable, upfront, and helpful! Overall great experience purchasing with Elder Ford all the way along. Love our minivan!
shanea perritt
Bought used truck online and had it shipped to me in Tenn 2014 F250 truck was perfect .Looks better than the picture even had a full
Tank of fuel will be buying my next truck from elder ford
Jen ja
We arrived for our appointment, were greeted promptly and told they would get our vehicle into the service center right away. Knowing we had about an hour and a half for the service to be completed, we strolled to a nearby restaurant for breakfast. When we returned to the dealership, expecting to have to wait a bit longer, we were delighted they had finished and we were on our way back home. Excellent customer service and very prompt.
Navin J Ramjassingh
Was interested in purchasing my first pre-owned F-150. I had a list of what I desired in a truck. Robo and the management team matched every item on that list exactly. The deal was so good I couldn't pass it up! Very detailed and knowledgeable staff. I met with the Service Manager Shaun and he surpassed my expectations with a full detail inspection and readout of my vehicle. They are always transparent and extremely helpful. The facility is state of the art. All conveniences and comforts are met. I had to attend a telecom meeting while getting service done and the staff went out of their way to accommodate. Patient sales and finance team. Impeccable service. Always makes me feel like I'm the most important client!
Salinity Outdoors
Great buying experience! Truly satisfied with the sales staff and hope professional and honest they were. Loving the bronco!
Sebastian Rivera
Just bought a 2021 Mustang GT with the help of Lauren, very pleased with her help, and recommended speaking to her if you are interested in purchasing a car at Elder Ford on N Florida Ave
carlos Vega
Everyone was super helpful my salesman Dave Scott very great guy awesome salesman and also the financial salesman Jonathan MARTINEZ, also a terrific person very helpful also Robert was very helpful with explaining the features of the cars the The whole Elder Ford team great attitudes great atmosphere
dawsonparadise
Really friendly staff and environment. Izzy is a very professional and personable salesman and the finance department (Tucci, Nabil, and Nasar) are extremely knowledgeable and eager to help.
Jesse Velez
We’ve gotten both of our cars here and never plan on buying from another dealer. Everyone we worked with was great.
Janel Aime
This place is great! would absolutely recommed! Great salesmans and customer service including body shop across the street
Daniel Morales
Nicole did a very good job attending me and giving me precise updates on status of my service. She also stayed past closed hours so I can pick up my vehicle.
Miguel Rivera Jr
The Experience was great the staff there are very helpful. The process of buying My new truck was very amazing and fast.
Cesar Rodriguez
Great service! Aj helped us and made sure to make us feel welcomed. We are so happy with our new explorer!!
Glickman Jamie
I had a great experience with Elder Ford. It was truly a team effort from my salesman, Anthony Reyes to Danny the deals wizard and the GM to put a great deal together so I could get the truck I've always wanted. Thanks for working with me and thanks for the great experience!
Taylor Lewis
Ask for Oscar to be your salesman, very professional and friendly. Even made sure my 22 month old was entertained during the whole process. Thank you Oscar!
Jay Duff
Second time buying a New Ford from Elder. Just as good if not better of an experience second around. Will come back for my next New Ford
Billy Johnson
Just bought my second Ford Expedition from Elder Ford was a Great Experience I highly recommend them if you a looking to buy a car, Truck or SUV.
Will Kastroll
They treated me great from moment I walked in. Robert Tucci, Mike in sales, Brian In custom accessories and Josh in credit. Great car buying experience. Nice dealership space and tribute to our military too
William Leimbach
Amazing car buying experience. FINALLY a dealership that doesn’t sell over MSRP. I love my new Bronco
Geno Ploeckelmann
Excellent. Robert Gonzalez was a absolute pleasure to deal with! Very knowledgeable. Same with Hector, Joshua and Emma.Highly recommend Elder Ford. I am extremely happy with my F150. Thanks Geno
Edwin Lazo
Great place! Got my
New f-150 here and I’ll be back for every new truck I buy
Davon Walker
My purchase at Elder Ford was great. Our sales person made sure we drove away with the car we wanted
Beverly Green
Very well satisfied with my buying experience at Elder Ford of Tampa. John, Ryan and Nabi took good care of us.
Cherie Cross
Damian Iretr was exceptional! Having bought several cars in the past, I have to say, this was the easiest, most timely and most efficient process I've ever experienced in buying buying a car! Excellent customer service. Above and beyond! Thankyou!
Haytham Adel
I translated my feedback to short videos I posted on my social media accounts (TikTok & Instagram) to my fans in both English and Arabic languages.
Please find the English version on (Now In Tampa) accounts and the Arabic version on (USA by H) accounts.
Carolyn Rhines
Great service from all staff at Elder Ford Dealer in Tampa, FL. Donnie was courteous and patient throughout our shopping process. We love our new FORD Bronco Sport!
Daniel Donahue
Big thanks to Raidel O! This guy is genuine, professional and 12/10 for responsiveness. Awesome show room with helpful staff. Hussan in finance was also a pleasure to work with on the signings.
Donald Foltz
They went above and beyond. I saw one employee sit next to an elderly lady to finish her service then walked her to her car as she was walking with a cane. They take care of their customers
William Fitzgerald III
Raidel Orta was absolutely Outstanding! Raidel made the time late in the evening and early the next morning before others were available to accommodate our needs. Went the extra mile to take care of us and answer our questions. Over-all Quality, Care, Efficiency and Customer Service as well Veteran Appreciation from the dealership was far better than the several others we visited 1st. Can't say enough about how happy my wife and I are about the entire experience at Elder Ford. Shop no other place. If they don't have it they'll find it for you.... any make or model from what I experienced. OUTSTANDING!!!
Gavin White
My wife and I bought a mustang yesterday from Mr. Anthony. He was absolutely incredible as a salesman. He explained everything about the car, showed us the clean history and made the process smooth as could be. With it being only my second auto purchase ever, we had some anxiety going in but it was quickly calmed from the time we walked in. If you need a vehicle, Mr. Anthony is the man! Mr. Carlo in finance also was amazing, explained everything in detail and took really good care of us. We will only buy from Elder Ford from now on!
Graham Munce
Elder was our fifth dealer of the day and customer service was exceptional. Our sales associate Anthony Reyes was five stars. We was great moving cars around and taking us on test drives. No feelings of stress, no pressure, it just seemed like everyone from reception to sales manager had a great customer service ethic. We ended up buying an SUV and even if we hadn't, I would have come back as they got vehicles in. As a side note I would only recommend one of the other dealers we went to today, as far as customer service. Keep up the good work Elder Ford.
Jim Frisinger
I was affected by hurricane Ian and had to handle the transaction remotely. Elder was extremely efficient and followed through as promised.
Becka Tetreault
Working with Elder Ford was such a great car buying experience! My salesman Nicholas Roberts went above and beyond and made the process very easy. The finance gentleman Eric was beyond amazing as well and did everything to help us out! I would recommend anyone to Elder Ford!
Sean Williams
Overall the buying experience was easy and no hassle, no pressure. However I feel when it comes to the broncos or maybe even sales in general the location needs to be more transparent in the options on the vehicle. Make sure you check the glove boxes and consoles for the window sticker if it’s not on the window. Because I found out when I got home, I didn’t exactly get what I wanted as far as the engine goes. But I do like my vehicle and it was a one stop shop no hassle process. The finance team did a great job of getting me a better loan than the one I went in with.
Michael Thorpe
I recently purchased a F-150 from Elder Ford of Tampa and I can't rave more about the great customer service I received, from the salesperson "Nick Roberts" to the Concierge Dept. to sales manager to the Finance folks. Just a top notch experience. This my second vehicle purchased here and when I need a newer vehicle I will come back to Elder Ford. Also, the service Dept. is fantastic.
James Sheets
I enjoy the experiences at Elder Ford. The service adviser is very helpful and is always ready to help out answering questions and concerns that I have about my Ford vehicles. I believe I always get my moneys worth and then some. I feel that Elder gives great value to their products. I feel like I get more for my money at Elder Ford.
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Victor Peters
I was very pleased with my over all experience, Our sales rep was very kind and courteous and very well versed on the vehicles I was looking at. They went the extra mile to make sure I was comfortable and confident in the vehicle I ended up purchasing. The after the sale service has been great as well, Following up to make sure things went well and answering questions after the fact about the vehicle and getting info that I didn't ask at time of sale.
Gareth Burkinshaw
My service advisor Dan was incredibly helpful, polite, and communicative! No issues whatsoever! It’s been a long time since I have been able to say that but this is also the first time I used elder Ford for service. I’ll definitely be going back!
Ian Barry
Had an easy and pleasant buying experience with Dillion, and Elder Ford gave me piece of mind with a life time warranty. They also maxed my trade in value giving about as much as I probably would have sold my old vehicle for privately but not have to deal with the hassle. Highly recommend.
Gean Soris
I have been a customer of Elder Ford since 2016 and they have provided me with great Service and professional staff support In every department, they care about there customers and strive to make everything satisfactory! Thank you
Dane
Excellent dealership, clean and spacious. All staff extremely friendly and helpful. Kristian went above and beyond to make me comfortable in my purchase, I cannot thank him enough. Damien in finance and Ali were exceptional as well!
Alberto Betancourt
This is like the ford hub, if you wanna find something in stock this is the place. Sales team is super friendly although I can tell management has room for improvement. Although I could care less I did notice dealer waiting area is not as nice as local Toyota or Honda dealers. So far happy with the new truck and feel like the salesman worked with me somewhat to give me a decent deal.
dread head
My experience with Elder Ford was exhilarating. Akil was great at assisting me with the truck I was looking for and attentive to my inquiries about the purchase. Assisted me with everything that I needed to know and taught me a lot along the way of the process. Purchase price,mileage,car fax history of the vehicle,payments and much more. He really helped make it a smoother process. A great environment for truck lovers and just lovers of cars all around. Tucci was awesome as well he taught me so much on the financial aspect as well as life. The whole Ford staff is beyond extraordinary. More than coworkers they work as a unit and are considered family ! Thank you Elder Ford Team ! A simple thank you cannot express my gratitude. Looking forward to more future purchases!
ileraine wolfgramm salloum
One of the best car buying experiences my husband and I have had with a car dealership! Professional and courteous staff from the moment we arrived and met Logan who without hesitation brought the vehicles we were interested in right to us for our inspection and test drive, to the final financing of our chosen vehicle with Rob who explained every option to us for comparison and selecting the best option! No pushy sales tactics! We were free to move about the dealership and look at any vehicles without being shadowed, yet we received a prompt response once we expressed our interest. We traveled to this dealership because we saw vehicles in their inventory we were interested in and we saw excellent reviews. Now we can validate those reviews and add our own. We would HIGHLY recommend this dealership for anyone looking to purchase a new or used vehicle and they have an AWESOME warranty for their vehicles!
Mark Dillard
Pretty good experience for the 2nd time. Gave me a good deal on trade, and salesman Mr. Orlando was awesome
Erika Chambers
Amazing dealership all the way around. Made purchasing our new vehicle a complete pleasure.
Christine C. Williams
Large, well equipped car dealership. The staff are well informed about their cars. If you know what you want, they are easy to work with. They follow up with with you, even if you don't choose to buy a car with them.
Steven King
My thanks to Kaitlyn for finding me a Explorer ST to meet my requirements, to Hasan for taking care of me while I was there, swapping tags and for getting the vehicle detailed and filling up the tank. and to Arianna Wade, the delivery concierge, walking me through everything and taking care of me even after delivery. Had it not been for these outstanding individuals, I would not have rated Elder Ford of Tampa the Excellent rating that these people made happen. They made what would have been questionable experience with Elder Ford a great one. They deserve all the credit, the commission for the sale, and my gratitude.
Don Hagy
My experience at Elder Ford was nothing less than awesome. No high pressure sales tactics and everyone I interacted with was friendly and helpful. My sales contact was Dillon and he went up and beyond. Finance was easy enough and delivery of the vehicle was as promised without any hiccups. Highly recommend Elder Ford.
Dominic Coloutes
Great place to buy a car. They had exactly what I was looking for and the credit approval process and sale were very quick. I was out the door in just a little over an hour.
The appraisal of my trade in was very fair and exactly what I expected to get before I even showed up at the dealership.
Can’t go wrong with Elder Ford
Annie Wood
Best car dealer ever!!! My husband and I have been through some bad stuff and needed a newer car. We walked In at 1230pm and drove off the lot in our newer used car at 245pm. So easy, and so stress free. No questions about anything. Just "here are the options and you can drive away with the car you want." We looked at each other and I said " screw it, go for it." After that I asked my husband "Did we just buy the car we wanted?" He said, "I think so" . Wonderful experience and we will continue to give them our business..
PRIME Off Road
I wanted to take a moment to provide a compliment and say thank you to Raidel Orta. He was extremely nice, patient & above all knowledgeable. If you need a vehicle he is the one to see folks so ASK 4 HIM!!!
Thank you Raidel & Elder Ford in assisting me to find the very elusive F150 Black Op's Special Edition. #169 of 500 😆
Marcella The Paradox Fox
From the time I walked in I received top notch service. Kitt was great with me and helping build my Bronco. Financing beat the credit unions rate and the concierge service guys were great at check out making sure I have everything I needed. Now on to service, for those fun little extras. The team at Elder Ford Tampa rocks!
Martha Valle
My experience with Elder Ford of Tampa was excellent from the sales team Michael who went far and beyond to help me even with things that he didn't have to, his manager and the financial guy were very professional. I will recommend this dealer to anyone who is in the market for a new or used car 🚗 I love my Kia Forte. Thanks for a great service 👍 😀
Josh Royse
Solid experience buying my new-to-me truck this weekend. GC the sales guy was great to work with, helped me through the process the whole way and was super professional in our negotiations on trade value, price, etc. with the finance guys. The truck I bought is in great shape, has some minor cosmetic stuff that naturally comes with 95k miles on a big F250, but they did a great job of handling a lot of the general maintenance when they took it in before I came to buy it. Definitely recommend checking these guys out if they have a vehicle you’re looking for.
Kimberly Jorden
I developed engine problems with my 2018 Ford Focus, took it to Elder Ford of Tampa. I worked with Dan Beavers as my representative. Dan kept me informed as to what the issue was, how long it would take to repair. Dan even asked if I would need a car while my car was being repaired. Thankfully my repair work was still under the original warranty. But Dan was nice, and like I said kept me informed the entire time they had my car. Would definitely recommend Elder Ford.
Amar Hamden
I had a major issue with a replacement car. I am so grateful that I met Damian & Kris.
They resolved my issues quickly and they were the most helpful in every problem that I had.
I would highly recommend them to anyone looking for a vehicle
Ryan Brown
Hands down, best dealership exsperiences I've ever had all around. Bought my truck here, and drive 40 minutes through traffic passing Brandon Ford each and every time to get service, and I will be buying every vehicle from Elder Ford going forward. I feel like they roll out the red carpet on every situation and it's amazing, keep up the good work guys.
Patricia Howard
Very courteous and professional, the 2 men who came to my apt with the mobile unit for a recall were exceptional.
Michelle Hoover
Bo was so helpful in getting me into a new Mustang. Ken in finance helped to lower my payment. Elder Ford is by far the best dealer I have dealt with since purchasing my first car in 1985. I will certainly do my future business with this dealership. What an incredible staff you have.
Laycee Suiter
We recently visited Elder Ford. They went above and beyond in there customer service. We will be customers for life. Thank you Elder ford! We bought a 2022 Ford Mavrick!
Cameron Calderon
The whole experience was very seamless! Nick was very meticulous in getting me the perfect truck, and his approach as a salesman was nothing short of perfect. I highly recommend if you buy a vehicle from Elder, you ask for nick. Secondly, Nicole was very helpful in finalizing the minutiae details toward the end in the service department. Finally, every interaction I had was spot on, and made the whole experience very enjoyable.
bobby williams
Thanks for the great service elder Ford is one of the best or dealerships I’ve been to I’ve been driving for 30 years and I buy all my New vehicles from Elder Ford they are very polite very helpful and very kind of everybody is in amazing place to buy a vehicle the experience is amazing thank you Elder Ford
Velma Feyes
This is an awesome dealer. Extra warranties and all the staff were friendly and ready to accommodate. If you are looking for a for a vehicle please don't buy before checking to see what they have. I promise you won't regret it. Ask for Logan Ghoumari. God bless.
Jwhar Young
My experience at Elders Ford was pleasant, the three people who helped me throughout this process was amazing. The manager Ali made the application process very smooth. Ali handed me over to Freddy which he then showed me cars based on my preferences. I was very indecisive on the cars that I wanted in the beginning. However Ali and Freddy ended up selecting the perfect car that I drive now. While waiting on the car they made sure I was very comfortable, and offered refreshments and snacks. At the end when my car was ready Robo from concierge explained in depth about all the car features. A few days after Robo called me about the Ford pass, and walked me through on how to set it up. Each individual has called me on different occasions to check, and see how I was doing with my new car. Moving forward I don’t think I’ll ever purchase a car anywhere. I absolutely love Elders Ford.
Frank Pupello
I feel that Eldler Ford of Tampa was spot on taking care of us....we feel like we are valued customers. We will be returning to Elder Ford.
Kyra Dunn
I had an amazing experience with Ayman Abouelsoud!! He couldn’t have been more helpful. I was trading in my 2016 Ford Focus that I still owed money on for a 2018 Ford Edge. He paid off my vehicle for me and helped me get the best payment I could ask for. This is my first time buying a car in my name and he made it super easy and fun!
Glaucia Taafe
Outstanding work by the team at Elder Ford. Petar took care of us and got us a great deal on a new red mustang convertible. It’s my dream car! Thanks Elder team.
Larry Brashaw
Best experience we’ve ever purchasing a new vehicle….
Our sales person Dillon was very knowledgeable and professional.
He listened and followed thru to meet our needs!!
I would highly recommend this dealership to any looking for a vehicle!!
David Andrews
I was in the dealership on March 21st, 2022. I worked with Reinaldo Duarte. His service was excellent. He was very accommodating and knowledgeable. I came in just to look at a truck but I drove away in a new vehicle. I knew I was interested in the truck when I saw it but the dealer did a great job providing a great value for my trade in and a great price on the truck. There was NO MARKET ADJUSTMENT PRICE to the MSRP. I ended up paying below MSRP! The whole process was smooth.
Furthermore, on April 1st, 2022 I went in to get a recall inspected. The service team and mobile service team were outstanding to deal with. They offered to come to me to inspect for the recall and offered to come to me to provide a fix if one were necessary. On top of that, since I went to them they filled up my gas tank.
This place has been wonderful to deal with. From sales to service, they’ve got it down well. I recommend this place to anyone looking for a new Ford. Well done!
Felicia Michaels
Called Brandon Ford to schedule an appointment with my current salesman and finance officer when I was told our finance officer had moved on to Elder Ford of Tampa. Following Kris Meyer to Elder was an obvious solution for us. Kris was always the reason the deals were done in the past and him and his new team was a true pleasure to work with. I look forward to working with Joe Spellman, Damien and Kris in the near future as they have come a vital part in the growth of my business.
Austin Tyson
I ordered a 22 Maverick back in October of 21 and took delivery May 5th.
The dealership was the only one in the area with a demo with I desperately needed because unlike what Brandon ford said “just order both the hybrid and ecoboost” I wasn’t interested in going in blind.
I had two sales reps help me.
The first was cool but didn’t know a lot about the product. The dealership has horrible connection issues and the ford website went down while I was there ordering. He took all the details that I wanted down and ordered it for me. Only problem is he ordered it two weeks later.
May 5th the truck comes in and a new salesman helps me. He knows everything about it to a t. He is nice, knowledgeable and doesn’t make me question it at all.
The sales manager on the other hand is a shark. It’s his job but I’m no guppy. They hoodwink me with a bad apr till I tell them what I want to pay monthly. Magically with no more money down or trade in value I get to that payment. I try to get what I want for my truck regardless and the sales manager basically lays down the law and tells me this is it or you can walk. I want the truck to much to walk.
While waiting for finance the lobby isn’t that great. I even asked my sales person about a car for my wife to pass the time. He wasn’t interested in doubling up but that’s okay. Finance went well and I got a good rate.
Overall it’s was a good experience. I spent four hours there total for a car I already knew I was going to get. So speed was priority. If it wasn’t for the sales manager I’d give this place a five.
Patrick Kerrigan
The entire experience was fantastic, best car experience I have ever had. From the friendly and knowledgeable sales associate Raidel Orta to the finance manager Damian Lambert that stayed late and got me home quickly to my family to the concierge that help with the technology in my new F-150. Thank you for the excellent services and professionalism.
John Cutter
Fred is an excellent person. Took his time with me and my wife. And went up and out his way. Will refer people to him.
James Stasko
Enjoyed working with Logan to purchase our F-150. Everyone in sales, finance and concierge that we worked with was friendly and we enjoyed conversing with them. Fair deal, good people, nice truck
Maggy Miranda
Went for my truck maintenance ,great service and fast just make sure you stay to look what they do thru the glass Windows on your car. My after done I saw that never rotate the tires but I remind them and they did it. Like the Shop very nice and clean.
Michelle Wacker
When buying a new vehicle I always go to three dealerships to compare the price of the vehicles I want and the customer service. Elder Ford hands down blew the two other dealerships out of the water. Not only did they have e the best price, but they treated me with respect. They did not try to sell me something different or judge me based on being a single female. The price they quoted is exactly the price contracted for the new vehicle when it arrives. They always responded to my texts and emails very quickly. They sent me all the fine print on the warranties that I asked for. They were kind and responsive. Even though this dealership is further away from the two others I approached I will be loyal to them because they treated me right. In this day and age that is hard to find! Thank you Elder Ford!!!!
Zane M
I spent several weeks looking at numerous F-150s and Mustangs at several different dealerships all over the state before Caroline G. helped me buy the two perfect vehicles I was looking for. Elder Ford had an excellent selection of vehicles so I didnt have to go to multiple dealerships to buy the vehicles I wanted, or wait to have one shipped there. Caroline greeted us with a smile, and had our vehicles ready when we arrived even though I gave very short notice I was heading there. She was extremely knowledgeable, able to answer every question I had regarding both vehicles with brand new technology, and provided the most professional customer service I have ever had buying a vehicle. I wouldn't hesistate to recommend anyone I know to go see her at Elder Ford to buy their next vehicle, and she'll be the first person I call when I am in the market for my next vehicle.
April Dunn
Great experience! Staff is very nice and knowledgeable. I dropped my car off and they called the next morning saying it was ready to be picked up.
Sarvar Muradov
Great experience! Just got mustang here. Chris, Tony, Dany, and Scott there were great till the end of deal. Came on Sunday morning, was there till almost 8pm trying to find perfect car for me. We even become friends. I really appreciate these guys for their work and service, definetily gonna suggest my friends to come over here.
Omar Layne
The car buying experience was quick and easy, they prepared most of the documents online so I was in and out very quickly. Thanks to the wonderful staff at Elder Ford of Tampa.
Jason Smith
Just bought my first new truck from Brittany and Tony at Elder Ford on Sunday! Brittany led off and answered all my questions helping me decide on a truck and started paperwork, and then she handed off to Tony the next day to close the deal when I came in on her day off. Everyone was professional and friendly and took care of me and by parents. Definitely earned my business! Only thing.... Have more than one finance guy on weekends, lol.
Alexander Rubio
Had a very positive experience purchasing our new Ford Maverick from Elder Ford, AJ was awesome!
Ryan McGough
Berry was incredible. No negotiating needed. Gave us exactly what we wanted at a great price. They have been extremely accommodating with any questions or requests we have had since purchasing our vehicle. Rob Elder is running a stand up business. They also have great playroom for children which makes the entire process much more enjoyable if you have young ones. Thanks again Berry and team!!
Matthew Stiefel
The staff at Elder Ford was great! Our salesperson Akil was awesome!
Tarun Mehta
Juan was very helpful, professional, and courteous throughout the whole experience starting from vehicle drop off to delivery!
Sabrina Edwards
I got in contact with them through driveway.com and really am happy with the outcome. I was a little mad that they added 1000 to the sales price. But they work fast and are efficient. Nasser was very kind and got me a 3.34% interest rate. I did feel a little rushed at times but the whole process only took 13 days! My car was delivered to me from Florida to Pennsylvania. And I love my new ford ecosport se!! Robert Vido also was a help in getting everything done so fast. Maybe next time they could go over the paperwork with me. And also the delivery driver left mud all in the drivers foot area and didn't go over features of the car. I would definitely recommend elder Ford and would use them again in the future.
Dianna Camacho
Great experience buying my new Explorer! Salesman Akil was great, listened to my needs and worked with me.
Karlie Gallagher
Everything was straight up. I worked the deal before I got there and nothing changed once arriving. The salesman and finance were straightforward and got me in and out as quick as they could. Great first time car buying experience
Chuck Vankleek
the service advisor understood my concerns and hesitation after losing my trust at another dealership. My first visit here has been a pleasant one! I would recommend Elder service (quicklane)!!
Rachael Bellner
My car had to go in for a new TCM. They got it in quick! Took a month for me to get it back because the part I needed was on back order (totally not their fault) and Nicole was so so great! Like loved her! She gets 5/5 stars! She got me into a loaner the minute one was available!
Allison Koen
I went to the dealership I received a notice an email about a recall on my Ford escape and wanted to find out about it they were very nice and gave me information and told me to wait for a notice in the mail from the Ford company and I said ok that's it. When I do get it I will go and get it fix. THANK YOU.
Joeann Vickers
Had no problem with getting the work done. On my ford 2020 escape the staff was very knowledgeable when it came to their job very good customer service skills
Donna Allen
My daughter and I got 2 cars today from this dealership. Let me just say it was such an awesome experience. As we came in the door we were treated like royalty. The sales staff made us feel very comfortable and we were treated with so much respect. They weren’t pushy and they were very patient with us when it was time to crunch those numbers. Our salesman, double AJ was awesome. The finance gentleman, Carlos was a rock star!!!. He worked his magic, enabling us to get our cars today.I would most definitely recommend this dealership to anyone. Again thank you to all the staff! You rock!!!
Aaron Dixon Chiropractor
Excellent dealership, bought a 2021 f150, excellent experience with the Joe Rivas in sales. In addition, they have this awesome system with a concierge team that was incredibly helpful with all my questions after my purchase, ask for Robo, he is awesome. i truly felt like my experience and business was very important to them, and they went out of their way to be as helpful as possible. This is the best dealership i have ever worked with. I got a good deal, and great customer service from sales to concierge to service Dept. This dealership will be my first stop when my wife needs a new car. Highly highly recommend.
Diane Quinby
The entire team was amazing.. my sales guy Rob.. the Sales manager Ali... Hector the F & I guy worked his magic and Eli in aftermarket is working hard to get my must haves!!!
eric dawson
Had a great and honest experience. Louis was fantastic and can highly recommend him.
Anamaria Aponte
What an amazing experience, and I didn't even have to go to the Dealer! Eric Thacker has been such a great help. He helped me get into 2017 Ford Fusion. Absolutely stunned! Thanks!!
Randy Gardner
Very happy with the purchase of my new F150. Great place with great staff to help. Special thanks to salesman Brandon and finance specialist Damian for all the help!
Aaron French
Purchased a new truck, the F-150 Badlander....the technology is awesome. For a lifted truck with large tires it drives wonderful. The interior is very pleasing. This truck is a must see as it cannot be described with words alone.
John DeLaVergne
I made an appointment to Quicklane to get my oil changed and taillight fixed as it says online that electrical repair is done at Quicklane. When I got there I found out they don't and I needed to make a separate appointment for across the street, so I called and did. When I showed up she had not made me an appointment at service, but back at Quicklane again so my truck sat there for 4 days while I had no vehicle so had to pay to get to work and around other places. Not the service desk person's fault at either location, but the person on the phone messed up and their explanation of services on the website is false. Never going back as they clearly don't have their act together as a service provider.
Parth Patel
Great dealership with lots of inventory. My experience was amazing with finding the right vehicle to purchasing process.
Michelle Vigil
Johanny Trespalacios, not sure if I got the spelling of his name correct, is the best Service Guy at Elder Ford. I've been going there for several years to get my 2013 Ford Explorer Sport serviced and no matter what the issue is, he gets it taken care of. He's professional, kind, and he listens and asked the right questions to get to the root of the issue. It's not often that a man listens and engages a woman to determine what needs to be done. Johanny listens, he's respectful, and he does his job quickly, efficiently, and with confidence. I like doing business with him. I know when I talk to him that I'm getting exactly what I need completed and he follows up to make sure everything is done right. He's a great guy. He makes every interaction a positive one.
Tan Nguyen
Was recommend to Elder Ford of Tampa. Ended up purchasing a 2500HD Silverado diesel on 7/17/2020. Reason why is because of the excellent customer services and great reliable vehicles. Three notable associates that worked with me are Rico, Austin K, and David R. Austin is a very knowledgeable sales rep of vehicles of all makes and models. The entire sales process was pressureless, fast, and professional. I will purchase another vehicle from #elderfordoftampa for my wife. I highly recommend #elderfordoftampa for your next vehicle. They are also a full service center.
Herbert Desrosiers
It is always a pleasure to get my vehicle serviced at Elder Ford
Mohammad Al Azem
By far it's the best place to buy your car from. All the people working there are so kind and welcoming and they are not the type of people who just want to push you to buy, they just give enough attention and care to entertain your needs. They gave me a good trade in value for my ex car and gave me a good price on the new ride. My sales person was Asen, one of the most wonderful people I ever met. He gave us all the time we needed and helped us with everything and all the questions we had. There was a few things about my new car and he promised to take care of them and he literally did the very next morning! Couldn't ask for better sales advisor who actually cares for his customers not just worrying about the deal. He made sure we walk out happy and 100% satisfied. Also Jeff from the financial department, was so professional and walked us through every step and advised us with many important things. The service department are also so accommodating and sonic fast responsive! They nailed it by all means and for that they deserve a full 5/5. Highly recommended and definitely your place to go for your next ride. Thank you all
stephen baker
We are thrilled of the experience and support at Elder Ford. Freddie Brister was the best!!!! Will return again . Thank you.
Christina Nau
Had a great experience buying my new car! Damian, Eve, and Brandon all did a great job!
Aaron Land
My sales rep was the best and made everything perfect for the experience I left with a happy wife and amazing car
dennis leto
Ayman was great had the best car shopping experience I have ever had. He was transparent and extremely knowledgeable on everything on site!
10/10 would recommend using him again!
Brian C
They ultimately found the right car with the features we wanted at a good price.
Thomas Browning
Very happy with my new bronco staff was very friendly and not too pushy with the sale.
Tom Ostrowski
Easy to work with sales team. I started the process online in the morning and, by the time I was able to get to the dealership that evening, they had everything pretty much ready if I wanted to buy then. Quick turnaround. Ray was great. Thanks!
Seth Steighner
Great customer service helped us every step of the way with trading in our new vehicle for something new.
Mark Bilbraut
We just purchased or third vehicle and December 2017 and our fourth vehicle January 2018. Our salesman Ken Lee and Elder Ford have earned a lifetime customer. After purchasing from Ken and Elder Ford and April 2015, we will definitely make the drive from Orlando when it’s time to purchase again
Floyd Noel
They were so accommodating after my truck was totaled by a negligent driver in a head on collision. They brought my truck to me and handled everything on line. I am so appreciative of their awesome service, best vehicle buying experience I’ve ever had. 10/10, will buy from again!
Holly Villafañe
Elder Ford is the best Ford Dealership around by far. The sales men and women are not pushy, very kind and respectful. Amer was there for me every step of the way and is so amazing! He helped me pick out the perfect Sport F-150 and was patient as he showed me multiple trucks and helped me find everything I wanted. Super kind, upfront and knowledgeable and has a wonderful team working with me from start to finish! He followed up with me and made sure I was taken care 100%. Elder Ford has the best prices around and I really enjoyed the shopping experience there. Love my new truck.
steven v
If y'all need a good sales rep, go see Roberto Gonzalez. Can't speak more highly of him.
Bob Stranahan
I'd like to thank Jeff Tupper in the sales department on how instrumental he was along the way from back in November when I ordered a new F150 to actually taking possession of it. He could answer the questions we had or quickly found the answer. We shall see how it goes now that I have the truck with service, other issues, etc. but the sales part was handled professionally by Jeff.
Leslie Rodrigues
Super excited I’ve gotten approved it was easy and fast the worker’s were super nice and professional
Cyn Palm
My experience at Elder Ford was the best. It was the first time I had bought a car and, as an elderly female, everyone could not have been nicer or more helpful. I would recommend Elder Ford for anyone looking to purchase a Ford.
James Wester
My service rep was Peter. Professional, courteous, friendly and informative. He took care of me and an unexpected issue. Thanks
Richard Charles
The entire process of my truck purchase with Elder Ford was 5-star. I live 3 hours away from them but that had the truck I wanted. John was upfront with all the numbers and was great in keeping me updated on the truck status. Even when I had agreed to the numbers, they continued to find additional rebates up until I went to pick my new truck. I met with Akeel once I made it across Florida an the 5-star service continued. I would recommend this dealership to anyone and it was definitely worth the drive.
David Culver
Despite the service period being longer than anticipated, quality of service was outstanding as usual, from Johany to the rental associate, outstanding service!
Joshua Peterson
The whole experience was the best I have had car shopping. They were upfront, honest and respectful of my time.
Madelyn Arroyo
My experience was magnificent and I am very satisfied with your work team. I congratulate you all, thank you 🙏 and blessings …
Shyann decamp
The best dealer place I been to. One thing about it something goes wrong with your car they will take care of it. Very friendly people they all have smiles they will make your day. I went there all sad about my car but soon as I got there my frown turned into a smile. They will keep you updated at all times about your car. My provider was Jennifer Perez boy I tell you she is the best that lady will make your day. She is on top of everything. She knows what she doing. Thank you Jennifer you deserve a free car of the lot lol 😂😍.
Gizzle Get it
The dealership members were very helpful and knowledgeable about the the car I wanted. Finance helped me find the perfect coverage for my car as well. Everyone was very friendly and patient the white time. I traveled from Atlanta all the way to Tampa Florida for my car. Truely satisfied. Thanks Elder Ford 😁👍🏾👍🏾
- 2016 Mercedes Benz GLE 450 AMG
Chastity Griffith
Jonathan and Robert were very professional and made sure all of our needs were met, Highly recommended Elder Ford
Mike Singleton
Reinaldo Duarte, my salesman was very knowledgable and professional and a really nice guy. Great guy to work with, he made it a pleasure to do business with Elder Ford. Also I would like to mention Michael Allen in the finance department. He was also very nice and professional to work with and also Joshua and Robo were very informative and courterous in the delivery of my new truck. All and all a great buying experience. All the mentioned are an asset to Elder Ford.
Melissa Ruiz
Johany helped us when we brought our vehicle in for engine light service. Amazing customer service, he made sure it was a smooth process and we understood everything going on. Definitely would recommend going here!
Alicia Young
Such a great experience at Elder Ford! We stopped at the dealership to take a quick look a couple trucks they had in inventory. While we were waiting on a salesman the dealership Manager Mike took it upon himself to take us to look at the trucks. It was super so we didn’t have to wait. After we got placed with salesman Eli who was great. He found us a great truck at a great deal!
Alana Newton
Brandon R. did an amazing and efficient job of processing the sale of my 2021 Ford Ecosport! He was personable, appreciative of me as a customer, and he was knowledgable about the vehicle and the process of purchasing the car. I 10/10 recommend Brandon if you go to Elder Ford. Robo is also awesome and always makes sure everything is 100% before you drive off of the lot. I love my car :)
Anngel Caban
Just got a 2018 Dodge Ram It is beautiful <3 Staff were so easy to deal with my husband absolutely loves his truck <3
Sarah Schroeder
I have never experienced a better dealership than the Elder Ford of Tampa. Great customer service everyone was sweet and welcoming. I had the pleasure of working with Tucci, Eli, and Anthony. They were so helpful and answered any questions I had and made sure I was comfortable with everything. Amazing people all around and I would recommend this dealership completely!! Thank you guys for being amazing.
Yolanda Richardson
The Quicklane rep that helped was Peter Nieves. Super helpful and very nice. Took the time explain everything to me and gave even regular conversation when he wasn’t busy with another customer. That great customer service will keep me coming back!
Bill Vogel
My wife and I purchased a 2021 Ford Expedition recently from Elder Ford. We give the Sales Manager Baird King, the Salesman, Ray Duarte and the Business Manager, Carlo Camacho, the highest ratings for providing extraordinary customer service. Also a key member of the team is the Concierge Manager Robo Rivera. The person in his position can make or break the buying experience. He is a people person who is extremely knowledgeable about the new technologies in the Expedition. He is patient and explained the intricacies and gave us his phone number to call if I had any questions which I did. He talked me through my questions successfully. He put the final professional touch on the best car buying experience we have every had. Thank you
Bill and Bobbi Vogel
Jocelyn Francois
Very busy dealership. The whole process of trading my car for something else was a great experience. Everyone that I dealt with was knowledgeable and courteous. Mr. Oscar was awesome. I wouldn't mind refer Elder Ford of Tampa to anyone.
Yasmin Ventura
This was my first time purchasing a car on my own so naturally i was extremely nervous. Oscar was GREAT and was so kind and courteous. He eased my anxiety and helped me get a great deal on a beautiful bigger car for my little family. Thank you so much Oscar and Elder Ford !
Kerri Fritsch
We purchased a used VW Passat at Elder and we had a terrific experience from beginning to end. The salesperson, Ayman was friendly, knowledgeable and honest. The vehicle was in pristine condition and the process was quick and easy with a reasonable price. We definitely would buy from Elder again. This was the best dealership buying experience that we have had. Thank you.
Tamara Gardner
We went from WI to FL to purchase a specific vehicle at Elder Ford of Tampa. My husband worked with John over the phone to set everything up prior to our arrival, although their system was going through a major upgrade he was able to help us and have everything set up for our arrival. When we got to Elder Ford our vehicle was ready and waiting for us, Dillan was wonderful to work with once we got to the dealership. He was very helpful with all of our questions and if he was unable to answer anything he was able to find the answers very quickly. Traveling so far to purchase a vehicle you have never seen can be stressful but the staff at Elder Ford did an excellent job helping us and making the process smooth.
Ariel Ledon
Words can’t describe how happy I am! Roberto González and the entire Elder Ford staff made it happen for me to get my dream car. Excellent customer service, and friendly staff 5 stars!!
Byron Dixon
Great experience in dealing with Elder Ford. Even though we decided to go with another SUV brand, Elder Ford was top notch. Ask for Izzy he was a great salesman and took care of us.
Sarah Elizabeth Breen
Had a great experience with Elder Ford. Was in the area and knew they had several Tahoe options that I could take a look at. I was paired with Ivan in sales. He was wonderful. Answered my questions, we took a Tahoe on a test drive. Looked at a second Tahoe. He was knowledgeable and answered all my questions. And let me tell you. As a female in a car dealership, I didn’t get any of that “do you need to make a call to your husband or father bs.” It was a refreshing change to past experiences. (Bill Currie Ford, I’m looking at you.).
Ivan and Gino (manager for used vehicles) worked with me so I was able to trade in my explorer and leave the lot with a Tahoe I loved. Carlos in finance was friendly and explained warranty options. JP was wonderful as well. Would highly recommend using this dealership and will keep in mind for future needs.
victor claudio
simple elder ford are the best, customer services, everyone is friendly. I went and less than two hours I was driving out of the dealer with my new F 150. Strong customer service. The team from elder ford are the best!!!
Connor Davis
Recently bought a mustang here and had a great experience. If you are unsure of any salesman here, I highly recommend Donnie and Dillon. They are very genuine and supportive. Jeff and Damian were a huge help with the financing portion of my experience. I will definitely recommend this dealership to anyone seeking a new vehicle.
Susie S.
Service staff was excellent and I’m very happy with the service and short time it took to get my vehicle back.
Nicky Wilkinson
Just bought another Ford Explorer from Elder Ford of Tampa. They are a great, affordable place to buy a car from. Plus, their service department is excellent, always going above and beyond to help meet all your needs while your car is being serviced. We trust them and we'll keep coming back! Thank you!
Lynn Braddy
One of the easiest car buying experiences ever. Dealership was nice without being pushy. We did most of it online and then picked up the car after signing the finance papers - they gave us a better deal than who we had selected to go thru. Highly recommend Elder Ford of Tampa for your next car purchase.
meraliz martinez
I loved everything about this dealership! My salesman jose Rivas was great and you should ask for him. Now the concierge team was the biggest surprise and they are all amazing! You should come here just for them and how they truly pay attention to customer satisfaction. Joshua, Robo and Eli are all great additions to the process. I will be back and will bring my family, just know you will be happy with your purchase!
Josh Djokic
Had the exact truck I was looking for and made me a great deal on it. The sales rep, Nick, was easy to work with and handled all my questions. Transaction was simple and easy. Would buy from them again.
Sharon Dombek
Lauren Silva was very helpful! A pleasure to work with. We are new mustang owners!
Bette Mitchell
I am a Ford car lover. I have been using this dealership since my kids were small and as they moved along Florida Avenue. My very first encounter will always stand out because they showed they really cared.