Reviews of Brandon Honda. (Car Dealer) in Tampa (Florida).
Brandon Honda
9209 E Adamo Dr, Tampa, FL 33619, United States
Description
Information of Brandon Honda, Car dealer in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
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Reviews of Brandon Honda
chanel cohen
Definitely one of the best car buying experiences that I’ve ever had. I went in with some pretty specific request and AJ Jackson went above and beyond to deliver for me. He was honest, transparent and extraordinarily helpful. He even followed up with me days/weeks after my purchase to make sure that I was still happy with my new car. Eddie, from financing, was also a tremendous help and made the financing process easy and understandable. I will definitely be referring all my friends and family here and will be returning as a customer when I’m back on the market for a new car.
Alexandrea Pine '16
We went in on a Saturday afternoon and Gary greeted us right at the door. We knew what we were looking for, and he told us there was a car that was exactly what we were looking for that happened to show up that morning! He was amazingly helpful, getting our two trade in vehicles appraised while we took the car for a test drive. He was able to get us just a bit extra trade in value to cover one of our loans which was very appreciated. We were there for nearly 5 hours start to finish but we never felt neglected or like we were just waiting around. He was always willing to help but never pushy, offering to help set up our car but leaving us to it when we said we could handle it. There was a Progressive agent on site to get us settled with our new policy, which was quick and easy. She was very clear with what she was changing for us and very communicative with how our payment was changing between adding a driver and a new car. It was the easier insurance change I've ever had.
Financing was quick and easy, and all electronic, which made it all very clear with what and where needed to be signed. We were aware the whole time what exactly it was we were signing and why. It was a very easy experience.
We never felt pressured to make a purchase or to take extra on top of what we wanted. We were offered, but never pressured.
We love our new car and are happy knowing we have a reliable vehicle we can ride for many years to come.
Morgan Grufman
The customer service throughout my recent car purchase was phenomenal. My previous vehicle was totaled from an accident and I was in need of a new, yet affordable car ASAP. Thankfully, Brandon Turner made that happen with ease! He was very knowledgeable / informative and able to kindly answer all of my questions, went above and beyond to ensure I was getting the best deal based on my needs, and remained patient with a positive attitude the entire time. I ended up going from a Civic to an HRV which I absolutely love now. Brandon Honda is the only dealership my family and I will go to!
Jesse Christian
The customer service I received at Brandon Honda was 2nd to none. I’ve bought several Hondas from numerous Honda dealers and this was the best experience by far. I recently bought a 2022 Civic Si. The first dealership I went to completely shut me down and was not willing to negotiate at all and basically dismissed me out of the building. Worst feeling ever.
I then reached out to Brandon Honda after I saw they had an Si in transit. Joseph was my sales rep and he treated me with kindness and respect from the second I stepped in the door until the end of the sales process. We were able to negotiate a price and I couldn’t be happier with my car and the service I received.
Joseph kept in constant contact with me to update me on when the car would be on the lot. When I took delivery of the car he was literally running to make sure I got in and out as fast as possible. He answered all my questions I had about the vehicle and even threw in an extra care kit for me. He has reached out to me multiple times since I bought the car to see how everything was with the car and any follow up needs I had.
If you are looking for a new car I would 10/10 recommend you go talk to Joseph. Brandon Honda is great. From the internet manager to the sales reps to the sales managers. They all treated me with class and respect.
Ashley Simon
So many great things to say not only about Brandon Honda, but our INCREDIBLE and KIND sales rep Bryan Sherman. Wow… like, Honda is absolutely blessed to have a genuine man like him on their team! Thank you Bryan for making our experience so great, and getting me into a beautiful car!
Brittney Johnson
** Edit 04/23 - never received incentive card for "test driving" and I actually bought. I followed up with both sales reps and Brandon Honda receptionist who xfer me to voicemail. No big deal but just adding more updated info to review. I purchased end of Feb. **
I had a great experience at Brandon Honda. I worked with De La Cruz. He was amazing. I told him what I was interested in and the style that I like. I had no intentions on getting a BMW. He showed me one that just hit the lot while I was checking out a Chrysler 300s. It had everything I wanted plus a sporty but 4 door car. Thanks De La Cruz. Also thank you Brandon T. for your guidance through the buying process too. Even the finance guy was cool too. Very very nice facility. Probably the nicest I've ever visited!
J R
I want to give a huge thank you to Khalid and the rest of the Brandon Honda team for making the my car buying experience a great one. Unlike past sales associates and purchases “DJ”made this a hassle free and a very pleasant experience. Because of his product knowledge it made picking the right vehicle for our needs and price point simple. He stayed involved and the entire process, out the door was under an hour. Unbelievable, first time it didn’t take us a half day to buy a car. Recommend going to Brandon Honda and ask for DJ. Tell him Jay sent you.
Ray Bonis
Amazing experience from start to finish. My trade was exactly what they offered and was more than fair. Allen Hicks was the sales manager we dealt with and Ebony was our rep. Both were amazing!!! No hard sales tactics. No BS. The finance manager went out of his way to find us a few extra dollars in the deal even though we paid cash and didn’t buy any extras. Everyone should work with Allen and Ebony. Well worth the drive from Orlando. THANK YOU!!!
Erica Mack
Yesterday I had the pleasure of working with Camila at at Brandon Honda and I want to say my experience with her was nothing short of amazing she honored the price that we previously discussed she help me find the best deal and a car that was perfect for my needs (I have giant children and needed a full-size sedan). All in all my car buying experience this time was much better than my first car buying experience. Thank you all so much for your help and it was definitely worth the drive from Daytona Beach.
Angelic Hampton
I went in a couple days ago because I was inquiring about another car. My family and I have worked with Brandon Williams in the past and he has always understood exactly what we needed. It was my first time buying a car by myself and he walked me through every step and made sure I was getting into a good car that I was happy with. I never felt rushed or pressured to make a decision and his customer service was amazing. After everything he even helped me move all of the things from my old car to my new one! Thank you Brandon W. for all that you do!
Michael Smith
I just bought a new Honda Civic from Brandon Honda. Jannelle was simply AMAZING! The whole experience was stress free, professional and fun! From her genuine smile, incredible knowledge and her "eager to help" personality, I HIGHLY recommend you ask for her. Although the entire team was great, Jannelle was a shining star at this incredible dealership.
Nelson F
My wife and myself practically live at Brandon Honda with how many vehicles we have purchased thru them throughout the years. Our sales person Brandon Turner helped my wife through the purchase of her recent Honda and he was exceptional as always. 22 Accord Sport and She could not be happier with the level of service from the moment we contacted him all the way to driving off in the car. Thank you again for valuing our business and a job well done. Look forward to doing more business with you all in future.
Krista Carr
Saturday April 23, 2022 my husband and I converted our lease of a 2020 Honda Civic Sport to a purchase. Youssef Ch-Hab was our salesman. I had spoken to him prior on the phone and I really liked how he answered my questions directly, he seemed very honest and transparent. He explained the process, gave me his cell phone number, agreed to meet me on Saturday (which I think was suppose to be his day off) and as I continued to communicate with him, he sent me a link to an application, he continued to tell me things he needed and I sent them to him (driver licenses, insurance, pictures of the car, etc.) and by the time we met he pretty much had everything he needed to expedite the transaction minimizing our time at the dealership since we drove about an hour to get there. When we finally met face to face he was nicely dressed, had a great smile, he was very polite, well spoken, knowledgeable and took ownership of our experience from the moment he greeted us. Now this lease to purchase was not our first experience with Brandon Honda; we had gotten the lease originally there and we also purchase a used car for our son’s to share. Each time we were treated great. We felt they gave us the very best deal and even gave us a great rate on our trade-ins. We have had regular maintenance/service done there and even enjoyed food at their cafe. Each time we have had a great experience. I highly recommend Brandon Honda for your next car purchase/lease and I especially recommend Youssef Ch-Hab!
Another Brandon Honda Satisfied Customer
Krista Carr
Samaly Caraballo
Buying a car from Brandon Honda was the best experience ever but Janelle Villanueva really made the difference. She is THE BEST! Janelle was so attentive at all times before, during and even after our buying process. She took the time to listen to me and find me a vehicle that I really wanted (trust me I wasn’t easy). She definitely took great care of me and my family, very kind at all times, bilingual (great plus) and not pushy. She Answered every single one of my questions and made sure I was completely pleased. I will definitely recommend her to everyone and will make sure to go see her for our next car purchase.
Kayleigh Chandler
Youssef Ch-Hab was the salesman helping me upgrade from my CR-V to a gorgeous Passport and was really awesome throughout the whole process. Even after the deal was done he continued to promptly answer my dumb questions with immense patience which I'm very grateful!
There was also some confusion on my part regarding the contract and they carefully explained it to me so I was able to make the deal with confidence. They also helped me with a few service issues and Tom G. & Caroline in the service department were excellent! Overall the best experience I've ever had at Brandon Honda. Had some negative experiences in the past and honestly I was expecting the same this time, but I'm happy to say they've improved! Also, the Cuban at the Bistro was delicious! Only mild complaint was the receptionist could definitely use some customer service training, not very helpful and borderline rude. I'm guessing they may deal with calls from unhappy people and perhaps reflect that in their attitude dealing with innocent customers.
RanchTheTrapper
AJ hooked me up!! He got me and my girl friend into a Honda Civic and accord sport for a good deal. Very well spoken and handled everything with care. Best experience I’ve ever had at a car dealership.
Vijaya singh
I had the most wholesome experience here. I went there with my boyfriend to get a car for myself, but he ended up upgrading his car as well. We were helped by Anthony Jackson (AJ) and he is just awesome. He helped both of us in finalizing our cars and made the entire process very smooth for us. I highly recommend him and this dealership. Just a side note : AJ has a side business and makes his own fragrance and that guy is killing it. Versace should hire him soon.
Khanitha C.
We went looking for cars, Brendon Gonzales walked up to us and was very helpful. He was professional but yet friendly at the same time since this was our first time buying car at a dealership. We felt so welcome and comfortable . We walked by every single cars, he even took us to the garage all the way to the back to showed more cars and came way back to the front, did the very best guided us to right car. We are so grateful to have such a wonderful representative like him. Heather, our car insurance agent was also phenomenal as she got us a full coverage but with a reasonable deal. Hope, our financial advisor, was super sweet and made all the paperwork so easy to dealt with. They deserved a praised and appreciation.
Penny Little
My husband and I purchased a vehicle yesterday and we are absolutely in love with it. Jarred Lucus was amazing. He listened to what our needs were and worked with us to get us what we needed. He was very attentive and even made our granddaughters day by letting her meet Zeus. Thank Jarred and thank you Brandon Honda
Briana Puello
I am at lost of words with my experience at Brandon Honda. I went into Brandon Honda with my fiancé and had a bit of a rough start with a previous finance manager. However, Helen Ravelo caught us at the door when we were about to leave and completely changed our experience! She assured us that she would take great care of us and would get us into a vehicle. She surpassed every single expectation! She was so professional and communicated every single detail with us! Every move she made was so genuine and sincere! There is truly no one like her at Brandon Honda! She converted a situation that we were told was impossible into a reality! She also got some amazing finance employees to help us get approved named Mason and Eddie! I really hope you go to Brandon Honda and experience what we experienced with Helen! She gave her 100% and it showed! Thank you HELEN! You’re an Angel!
Nomi Khan
Ebony at Honda in Brandon is seriously so kind and was patient during my car buying process. I would recommend 100% doing business with her! Thank you a million times over.
MissElaine
Today, me and my mom had the pleasure of working with Camila Rodriquez (car saleswoman), she made the process hassle free and was very patient with us, answering all of my moms questions and concerns. She made sure she checked up on us frequently to make sure that we were doing good. We came in with the idea of getting a Honda Civic with navigation and preferably white or light grey with 2dr and that is exactly what we got! My ended up loving the first car Camila had us test drive and it even had a sunroof! Overall, Camila did a phenomenal job and I definitely recommend her to anyone looking for a new/ upgrade a vehicle or two!!
Anna Griggs
So happy I choose Brandon Honda again for my second accord! Chris Corrigan was super helpful and made my trade in process plus new car buying process super easy and smooth! He even came in on his day off for me to pick up my new car since it had arrived early! I would recommend him to anyone looking to buy at Brandon Honda!
Sam Harr
Brandon Cruz was a real pleasure. He helped me get the ride I wanted with little to no issues and within my budget. This is my second Brandon Honda vehicle and I can't see myself going anywhere else.
Brandon Cardwell
Great customer service and inventory! My salesperson Will was fantastic and got me into the perfect car for me at the right price, and helped get me a fair amount for my trade in. Highly recommend for anyone in the market for a vehicle 10/10!
Sameshley Melendez
What a great experience on purchasing a car, I had anxiety the whole morning knowing my apt was at 12 pm and all the bad experiences I had in the past with car dealerships. I came into this apt with the expectation that things were going to be horrible. UNTIL I met Janelle! She was so pleasant to work with, she really helped me with what I wanted and needed… she changed my perspective on car sale associates. She’s a breath of fresh air. Thank you so much Janelle and Brandon Honda!
K D
Yesterday, we bought this beauty! When I called Brandon Honda, earlier in the day, Mitch Watkins picked up. He was friendly, and not at all pushy. I was honestly not sure if we would end up going there, but I made an appointment anyway. Well let me tell you...it was one of the BEST decisions that we have made all year! Mitch took such GREAT care of us. Of course he has to do what sales people have to do, but he was professional, caring; he listened to our needs and respected our limitations. He is an EXPERT at what he does, and truly went above and beyond to help us pick out our car, understand the process, and MAKE SURE that we were well taken care of 100%. I cannot say enough about this young man who treated us so well; like we were family. We truly appreciate having someone like him in this type of business to help this experience be as stress free, worry free, and pain free as possible. Instead, thanks to Mitch, this experience was pleasant, smooth, and memorable (in the best way possible)! We bought a car ya'll! and Thanks to Mitch, also, our warranty is TOP notch, and cannot be beat. Thank you Mitch for all you did for us. We truly appreciate you having gone ABOVE and BEYOND to make sure we got the best deal for our budget and our needs. Yes, we were there a few hours, but I would not trade the attention to detail, and the patience, and the advocacy that was extended to us during that time. A shout out to Justin for getting us the right loan for us. Thank you, thank you, thank you for all of your assistance, advise, and diligence as we deliberated and finally decided on our vehicle. We could not have asked for a better experience. P.S. - Note to Managers - You need to give Mitch a raise/promotion; truly you want people like him working in your company for many, many years. (and no he did not ask me to say that - that comes from my heart, I truly mean that). Needles to say, I totally recommend Brandon Honda for your next car purchase - when you call or go in person, please, please, please do yourself a favor, and ask for Mitch!
Selena Cafaro
I’ve been a customer here for about 2 years, and it’s been nothing but a great experience! I leased my first Honda, and they recently helped me upgrade into this Lexus! I had the pleasure of working with Jayson and Fabio, and they were a great team, and really listened to my needs/concerns. I would highly recommend them to anyone that comes in!
Lynette
I just want to give a huge thank you to Camila Rodriguez for helping me out, and being the best saleswoman that she is. As a first time buyer she explained everything to me and the correct way to do it, she checked up on me and let me see and test drive as many cars until I found the one. Again thank you Camila for everything god bless you and keep doing this :))
Holly McChesney
Bill "Captain" Kirk was exceptional. I absolutely loved the video he sent me of the vehicle I wanted to purchase as well as his follow up. The personalized video hooked me and Bill's genuine attentiveness to my wants and needs reeled me in. I flew in to Tampa to drive and pick up my new vehicle. I'm completely in love with my Toyota Highlander!! Not to mention he also have us a great deal on my daughter's
car as well. The entire team were helpful and professional. I appreciated Eddie, the finance manager, he was not pushy, but very relaxed and made the whole process simple. Thank you.
Chidubem N
Great service!!! We were taken care of by Abbes and he truly had great attention to detail. This was my first time buying a car and he understood that and leveled with me the best he could. He even made sure we had something to eat while waiting for the paperwork to be completed. Super thankful that my first car buying experience was with him and Brandon Honda as a whole! I highly recommend !
Carolina Taveras
The sales department is top notch. My salesman AJ never pressured, listened, and actually called me when the car arrived. I was a little hesitant in the color but AJ promised that the color was a beautiful blue. It’s Honda’s signature color and I never thought I would love it. Went to go see it and my eyes lit up !!! Thank you AJ and everyone from finance to Customer care for ensuring my experience was one to remember in the most positive way
Amanda Sotomayor
I was looking for a more fuel efficient car and Juan Carlos Rivera was so helpful in finding me a 2022 Honda CRV Hybrid. I've bought a few cars from him and he always makes the experience simple and enjoyable with his positive attitude. If you need a new car or looking to sell yours go see Juan Carlos Rivera, I highly recommend him.
Gina Ramirez
Went to Brandon Honda for the first time and definitely won't be my last. Christian was amazing! The whole process was extremely easy and everything was explained completely. Christian had the car waiting when I got there (called ahead to check availability). He was incredibly friendly without being pushy. Will be recommending Brandon Honda to everyone from now on. And the lifetime warranty they have even on used vehicles cannot be beat. Even got a follow up call from Mason to make sure everything was good and that I was happy!
william selig
Went there because we saw a Pilot we were interested in. Jayson Porter was amazing. From start to finish he. communicated well and worked with me to get the vehicle I needed for my family. Mo was his manager and was great to work with me. Ryan was the finance manager and he was no nonsense and was able to get us what we needed. I would certainly recommend this dealership to my friends and family.
Ash Setzer
Jannelle V. helped me find the best car for my budget and lifestyle. She was very personable and showed that she cared about my situation! Thank you Jannelle & Brandon Honda. 10/10 made purchasing a new car easy, which I was not expecting as a first time buyer. Thank you!
Dj Scratch Wiz
All I can tell you is this:
I had some credit challenges and was being promised the world by other dealerships, only to either get there and be let down or after letting them pull my credit, which diminishes your score, be let down. Camila Rodriguez took the time to patiently listen to me up front and addressed all of my initial concerns. Her and I, along with the awesome finance manager worked together by phone and we were able to get a lot of the deal established before I drove all the way from Central Florida to Tampa Bay Florida to pick up my vehicle.
As it turns out Camila Rodriguez delivered on every promise that she made to me and I got the exact fully loaded Acura MDX that I wanted. Furthermore, the dealership is absolutely beautiful and the environment is totally friendly. Upon arrival the very nice receptionist made me feel right at home! They treat you like family no matter what your situation. I highly recommend this dealership if you are looking for a great finance manager as well!
My overall experience at this dealership was nothing short of amazing and Camila Rodriguez had everything to do with my positive experience. Camila is extremely thorough and very focused on taking care of her customer. I was amazed when she told me that she hadn't been in the business for very long.
As a former car salesman myself, I have been around plenty of sales people with much longer tenure in the business and yet they don't have nearly the degree of totality of being a great sales person as compared to Camila.
In my opinion, both as a former salesman and as a vehicle purchaser in my situation, I can honestly say, I've NEVER had this level of positivity , honesty, transparency and thoroughness from a dealership compared to my awesome Brandon Honda experience! If you want a great car buying experience, then go to Brandon Honda and ask for Camila and her finance manager. Be sure to tell them DJ IMPERIAL SCRATCH WIZZARD sent you!
As a professional music producer, I would love Brandon Honda to hire me to write a jingle for this dealership! I'm sure it would be an asset to an already successful vehicle purchasing experience!
GREAT JOB CAMILA RODRIGUEZ!
Sincerely Yours,
Timothy Ross
Lisa Harrell
My husband and I were car shopping for a couple of months at various dealerships and were growing weary and discouraged. But then we found JANNELLE at Brandon Honda. She was absolutely a breath of fresh air! She is not your run-of-the-mill sales rep. JANNELLE is bubbly, friendly, professional, and seeks to answer your questions and meet your needs. We had a great experience with her from beginning to end. I would highly recommend to anyone who is in the market for a car to find JANNELLE at Brandon Honda. She will help you get a great deal on a car and lift your spirits with her upbeat personality and smile! She sure did for us!
Mohamed Shahin
I recently purchased a new car at Brandon Honda and had an amazing experience With Youssef Ch-Hab. He was personable and realistic with no inflated pricing and BS. We took all the cars I was interested in purchasing out and he was very knowledgeable about each and every one of them. From walking in to the financing process I couldn’t have been more pleased with the service. In a world where dealers take you to the cleaners, salesmen like Youssef work a fair deal for you. I purchased a 22 HR-V and couldn’t be happier!!!! Give that man a promotion!
zack bean
There is no where else I would go to buy a Honda! Last year we bought my wife her first brand new car (21 honda civic hatch) and this time it was me (2022 honda accord)! Aj Jackson took over for someone else to help me so I didn't wait around and I am completely appreciative that he did. He actually listened to who I was, what I was looking for and didn't let me get into something deep down I didn't want. He didn't over talk or make me feel like I was another paycheck. Seriously it couldn't have been a better experience. Brandon honda and all of there employees really do make you feel like your wanted there. Thank you so much AJ! I will 100% be back.
Angel Acevedo
John and Honda team,
We had the greatest experience. Recognizing your salesman representative Eddie Guadalupe who was exceptional, very detailed and methodical in his approach. He knew what we wanted and was cordial and helpful throughout the entire process in ensuring that he gave us exactly what we wanted and expected. Individuals like this are what keep Brandon Honda above the mark. Please pass on to your staff and Eddie our gratitude for a job well done. This wasn't just a car buying experience it was a life-changing one and something that we weren't expecting but very glad we could enjoy together with your team. Thanks again.
Posted by,
Angel Acevedo
Tech Program Mgr/Business Consultant
Edward Hess
If you want a Honda, go see Anthony Jackson at Brandon Honda. He listened to what I wanted, and was very transparent in all communication with me. I would say that 95% of the deal was done by texting. I felt valued and still feel valued, Thank You Anthony
Alexis Harding
Edwin was a great help in making our decision on what to car to purchase. He was honest and communicated with us continuously. Any time we contacted him, he responded quickly and had us an answer within minutes.
I can’t speak for other representatives in the store (except Heather at the insurance underwriting station. She was equally as awesome). If you are going to Brandon Honda, I suggest going to Edwin. He’s honest and hard working. Appreciated his help throughout the process!
Ece Renkliyüz
My experience at Brandon Honda has no comparison to any other dealership I have ever visited. Ahmed is very professional and never felt like he was trying to hustle me in any way. He was patient and went the extra mile helping me find what I really wanted.Once we made the deal Justin walked us through the final numbers and helped clear up questions regarding warranties. Very clear and no hidden fees.
Huge shout out to Mason and Sam for being so attentive and caring throughout the process. Outstanding customer service!! Overall the best car shopping experience would highly recommend!! Thank you Brandon Honda!!
Johan
Yesterday I went to visit Brandon Honda to check an issue with my Honda tires and to do an oil change and upon my arrival I spoke with Assistant Service Manager Veron Liburd who explained to me all the options to fix my issues and he was very calm, professional and honest allways been upfront on everything I asked him. He then gave me a time to pick up my car wich was really fast for a Friday when everybody is busy and most likely you have to wait all day to get your car serviced. I am really please with Veron customer service and the respect that he shows to his customers. That’s why I give 5 stars to Mr Liburd and Brandon a Great employee always make the difference. I normally don’t do reviews for Dealers but when they take care of you and make you feel welcome and Important. I feel that I have to do a review so others customer can see how Brandon Honda treat their customers. Thumbs Up Brandon Honda.
Cathy Carrick
Just bought a CR V from Brandon Turner. He was fantastic to work with. Very knowledgeable and courteous. I was really impressed with how well run the dealership is. I had an appointment and he was ready when I arrived. He wasn't rushed or impatient. I was the one rushing (I had plans) and he did his best to get everything done. I went into Chris Shotwell's office to do all the paperwork and he too rushed for me to get out in time. I went back a second day to take delivery of my car. I wanted some clarifications on things that had transpired the day before. They both made themselves available. I have never had a salesman spend so much time going over all the features in a car. He set up my phone and then went through setting up the other features. This isn't the closest dealer to my home and I went because they had the car I wanted in their inventory. I am glad that I went the distance.
Eric Mospens
I recently purchased a new Honda from Brandon Honda and specifically working with Stan (Stanley). I had a great experience. I live 3 hours away and was looking for a specific vehicle, color, model, that they were able to track down even with limited inventory in the state and area in general. In addition, I wanted a few customizations done in advance. They handled all of this seamlessly. I was able to come in an complete the transaction in one trip and was in and out of the dealership in just over an hour. I would gladly do business with them again.
Yadira Dejesus
I can’t believe how awesome my experience buying yet another Honda was with Dave Alamo. This is now my second Honda and I’ll never buy anything else!!! No need to shop anywhere else but Brandon Honda. Dave and his team will make sure you are driving with the best and with the best warranties!!!!
Sonal Modi
I had an appointment on Monday afternoon. He was so nice to greet me and let me know the charges at his counter. After pulling my account from Westshore Honda to Brandon Honda he told me I had to pay no charges as I had free oil change service and tire rotating service he waved for being there a first time customer. You can imagine how pleased I was. The car was ready with in an hour and ready to go. Thanks a lot for being so calm and quiet and doing the work so diligently. He was awesome.
Ro Sloan
Janelle is an excellent salesperson, our experience looking for a company vehicle and my daughter purchasing her 1st car was a smooth process because of Janelle and Darin’s follow up and follow through. Don’t want to feel the standard pressure of purchasing a vehicle then go to Janelle.
Miki
Awesome experience to buy honda cr-v ...the friendly of the seller Riadh Mosrati was excellent.Service and maintenance is another strength of this dealer ,with a comfortable waiting room equipped with bistro bar,customer care here is at home,special thanks to Pekham Majumder very professional assistant.honda brandon what to say again..... you are the number one
Rachel VerWey
Stanley helped us buy the car of our dreams at a price we loved! He was very up front and honest and didn't try to push us when we were unsure. The 2022 Honda Civic Sport Touring we bought is truly a dream car. The gas mileage alone is amazing! I love the remote push to start in the heat i can cool the car off before I get in!
Also they gave us a great price for our Trade in of a 2011 Toyota corolla. In fact it was more than Kelly Blue book quoted for the trade in value.
Ask for Stanley and you are sure to have an honest and friendly experience buying a car.
Elle P
Mitch was helpful and professional throughout the whole process. The vehicles features and benefits were explained. Had a fantastic experience buying my vehicle from Brandon Honda. Mitch is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Mitch and Brandon Honda if you're in the market for a new or slightly used vehicle
Jericho Mowry
I love the car I bought, a 2021 Honda Civic, but the customer service after you sign paperwork doesn’t exist.
I requested to drop my maintenance plan and filled out paperwork they gave me the day after I bought it because I changed my mind, but my maintenance plan was never dropped. I came back about 2 months later and talked to Sebastien in finance about what was going on and he has no idea what I was talking about. So I filled out paperwork again…, it’s been almost 2 months and nothing has happened…
Also, I was promised free window tint with my car purchase, that never happened. They got my physical address wrong and I could never fill out their review they called multiple times about because they put down the wrong email address.
Edit: I did finally have my maintenance plan dropped from my remaining balance, I updated the review to 3 stars to reflect this.
bree hill
Mr. Mack,
You have proven the blessings for being part of the Brandon Honda Family. Your quick response to my call and concerns about my car was extremely “Impeccable” to detail on your part. I am so thankful that you have a gift of hearing and understanding the hearts of your clients. The oil change& tire rotation was good; however, that would not have been enough. After having the car test driven by Mr. Dalon, we were able to pinpoint the exact issues, tires & brakes. The satisfaction that I received from you both was “Outstanding”. Please don’t leave Brandon Honda, not every service manager & technician possess these fine qualities found in the two of you.
Thanks for being a blessing to me on
7 Oct 22
Totally Satisfied with my Service
kevin dunlap
Derek in the internet sales department was absolutely !! He took the time in helping me pick out a car for my 78 year old mother then he drove it and delivered it to her 4 hours away. I would never expect this type of customer service from a car dealership. I’m super. If ever looking for a Honda and want real service, ask for Derek in internet sales !!!!! Thanks again
Donna Everhart
I recently had the pleasure of working with Amy Henderson while trying to decide if I was ready to buy a car and I have to say...she was incredible! Her knowledge of the cars and attitude regarding me as a customer was terrific. In my opinion, she went above and beyond with the sales experience, even though she wasn't assured of a sale. She was patient with me (and all my questions) and was utterly amazing to work with. Although I chose not to buy at this time, I will definitely choose Brandon Honda when I am ready to purchase and I will definitely be working with Amy. I would highly recommend her to anyone looking to buy in the Tampa area. Thank you Amy....for everything.
Retro Gamer Chris
If any one is looking to buy a new or used vehicle contact Brandon Turner at Brandon Honda! He put me in a car that met all my needs , went through all the features and went the extra mile! Thank you Brandon Turner for ur time and dedication
Drew Betz
Just purchased a 2022 Honda Accord Sport. Christian, my salesman was outstanding. Worked with me to the best of his ability financially. Personable and great with customer service. He also was very equipped with the knowledge of the car. Every question I asked he answered with no hesitation.
Jessica Salmeron
Jannelle did such a great job helping me get my car. We had fun getting to know each other. Her follow up and nice card, was such a beautiful touch that changed my perspective on car shopping. I ended up closing on my car & was happy. I love her ! To top it off, Eddie in financial was super helpful !!
Ashley McFadden
Amy Henderson has sold both me and my husband our current vehicles. When I went looking for my Honda I was about 34 weeks pregnant and enjoyed meeting and getting to know Amy and having her help us test drive my Pilot. We knew we were gonna buy the car but had some final paperwork to complete when my unborn daughter decided she was gonna act up and landed me on bedrest for the next 3 weeks.
Amy made everything super easy as we navigated my unexpected absence from the end of the buying process and worked with me virtually and my husband in person to complete our sale. At the end of the process we had a new vehicle I love, a healthy baby girl, and a new friend in Amy! 😁
GameBrain_Tv
Appreciate the time, warm welcome and the knowledge I got from my sale guy Anthony Jackson AJ. @ this location. I was super picky and very specific and he made it happen within my budget. The experience here was perfect and thanks to Aj it was fantastic... I love my new car @brandon honda.
LosGatos Home
Great experience! Camila Rodriguez really made the difference, she was very clear and responded to all our concerns (tambien habla español!). She listened to all my needs and build a case to have good financial options. When you go to Brandon Honda ask for Camila!. I got this beautiful new HRV. (:
Zuzana Fazekasova
I had the pleasure of meeting Brandon Turner of Brandon Honda today! He helped me find the best car for me. I changed my mind many times but his positive attitude and supportive nature never changed. He was very knowledgeable and helpful. If your looking for an amazing sales person go see Brandon Turner
Kirsten Mandell
Derek was amazing and took the time to help me find the car that was in my budget. He was the only one that even stopped to ask me if I needed help or if I had questions while I was out in the lot looking at cars. ( about 4 other people passed by and said nothing!) My car was being serviced and I was having problems with my car. He offered to have it appraised and well... let's see it worked out for everyone involved. I love my 2020 Honda CRV!! Thanks Derek for helping me get in to a new ride.
Kirsten C.
Krishele Wilson
I’d recommend Brandon Honda to anyone! They truly do everything in their power to earn your business. Our sales gentleman was Youssef. Words will not even come close to describing the dedication and commitment he gave us! You need someone that knows their stuff? Use him!!! His manager was great too! Very down to earth personnel! Again, HIGHLY RECOMMEND BRANDON HONDA!
Jennifer Adams
Brandon Honda made me cry tears of joy. They were able to get me into a beautiful car with low miles. Jessica is the best sales person ever. She was so considerate. She did not rush me into anything. She and I spoke for over a month before I was finally ready to make a big purchase. Cece in finance was amazing. I gave her some of the biggest challenges when it came to trying to find a linder. She did not disappoint. I will be a Brandon Honda shopper for life.
Guess what I went back to Jessica and bought another vehicle. She is truly wonderful. I enjoy working with her. Thank you to Jessica and Brandon Honda for another wonderful cat buying experience.
Roxann Moore
So happy with the service I received working with Amy on the purchase of my Jeep. Amy walked me through all the options and helped me compare several different vehicles. No pressure. She was extremely knowledgeable and friendly and made me feel that I was making the right decision. She always returned my calls quickly. 5 star customer service!
Sravan Kumar
I was here yesterday for my car’s service maintenance, the staff is really friendly and professional. It is little far from my home, but still I would like come here next time.
and I inquired about trade in Yousef helped me with all my question, very quick and responsive. Finally offered me a great deal.
Also, Rey helped me with a great quote.
Looking forward to meet again these great people.
Kermit Irizarry
Great place for your vehicle shopping. Awesome salesman. Just great overall even just to window shop lol. But yes Dilan and Chris awesome gentleman. Great job fellas keeping my wife satisfied with her new vehicles every 9 months when she decides to upgrade. See u guys soon.
Iliana
Coming to the Brandon Honda dealership was the best choice I’ve ever made. I saw this 2022 Honda Civic Sport and knew it was the one, of course with the tremendous help from Bryan Sherman, he helped me get the best deal & he provided such incredible customer service, I’m big on technology in a car so he showed me all the features and I was just shocked and happy the entire time. It was such a pleasure working with him. Will definitely recommend to my family/friends!!!
Areli Cruz
We have purchased multiple cars from Brandon Honda . The go to sales rep Chris Weiss and the amazing Chris Shotwell in Finance. They have done a tremendous job getting all our needs in place and comfort. Super fast and they don’t waste time. Go visit them for any purchases you may have. They will most certainly take great care of you !!
Taylor Katz
Youseff was amazing! Very helpful with great customer service. He even bought our lunch while we had to wait a little bit for the financing department
However, I did find it strange that they force you to finance through them on new vehicles (not a Honda rule, just this dealership).
Ryan Carroll
Had a great experience purchasing my new Tracksport Pilot. My sales rep Emily Easton made the experience easy and very comfortable. She didn't play any of the "old school" car dealers games. If you're looking for a new vehicle, I would reach out to Emily at Brandon Honda.
Jeffrey Hughes
My service advisor was Angela G. And she was very professional and informative. She had a great welcoming demeanor and provided excellent customer service. I hope to meet more people on your Honda team that share the same qualities. Thank you for the great and speedy service. I highly recommend Angela G. As your service advisor.
Juan Medina
I had a pretty good experience at this Honda. Camila Rodriguez, my sales rep, was great! She was accommodating throughout my entire purchase experience. However, I was advertised gift cards for my visit/purchase, but haven’t received them in months,even after asking Honda. Not good…
Laura Gooding
Brandon Honda Sevice Department exceeded my expectations by far. Expectations were set and met on time and as promised. I had no surprise costs and I found the service team very friendly. I had to ask myself why I haven't been going there for years. I was led to believe that dealerships frequently overcharged and just looked for extra things to fix. This was far from true at Brandon Honda. They earned a permanent customer in me and I'll probably buy my next new car there. They are that good. I highly recommend them.
Lillian Olmo
This dealership is awesome!! I had a small issue with my vehicle and contacted the service rep Daniel aka Viking and he was so helpful I explained the issue and told me to bring it in I did and it was done in no time! I was so grateful they are phenomenal!! Love Honda
M W
Let me start by saying (sales) Camila Rodriguez was exceptional! She is very knowledgeable and willing to do whatever it took to make the deal. Brandon Hondas is a great dealership. They took care of me all the way through the process and still now after with the service.
Jordan Holliday
I took my car in for servicing and there were a lot of people waiting before me. The wait was long but comfortable.
The lobby had soft chairs, a clean bathroom, and a bistro with good quality food with reasonable pricing.
The best part is how they modernized the uncertainty out of the waiting process by texting me updates about my car.
JUDE C
I recently purchased a 2020 Jeep Grand Cherokee from Brandon Honda. Mitch Watkins assisted me and made the experience amazing! He was friendly, transparent, eager to help, and went above and beyond any salesperson I’ve ever dealt with. Thanks again, Mitch!
Amit Jha
I got my car yesterday from Brandon Honda and i must tell what a smooth experience. I never had such an amazing experience or i was expecting even based on previous ones. First off i would like to thank Mr David Farner and his whole team for making things so easy even though he was out of office. There was no price discussions/negotiation or speaking to 5 different peoples and everything went smooth as those were already done on phone call before going there. And no change from what was discussed on phone. Thank you Mr Anthony ( very nice person to work with), Greeting at door and explaining all details through process. Way to go Brandon Honda.
amy1galla GALLa
My AC wasn’t working in my Honda Civic and I was originally reluctant to bring it in. I was in contact with Thomas Gernhart, the Assistant Service Manager at Brandon Honda, and I have to say he put my worries at ease. I showed him the warranty info and he took care of it, providing me with excellent customer service. I need to wear a Parka in my car now because finally my a/c is working wonderfully…All under warranty!! Thank you Thomas Gernhart and Brandon Honda for servicing my Honda and honoring its warranty.. I couldn’t drive in this heat without you!!
Jon Schafer
Awesome experience. Bought a 2017 Chevy Colorado Z71. Derek in sales was great. Jose in Finance got me the greatest deal despite my bad credit. I will recommend to all my friends.
Stacey Hutton
Honda has always been reliable and courteous. Being I leased my truck for a Tampa location but live by Brandon, I always have to make sure they're able to pull up our lease packages for the items we elected to include. In the past it has caused some confusion but yesterday, when I needed urgent assistance to replace my tire, Kylee took initiative and helped me get the assistance needed without any hassle. Due to not having the exact tire in stock, they were able to safely, patch the tire as an immediate/temporary resolution. They were very organized, professional and courteous. Kylee definitely took ownership and it's clear she's extremely knowledgeable - she made the experience smooth and easy for me which is beyond appreciated!! She's definitely a valuable employee who knows what she's doing and doing it well!
Marty Crites
I just want to say Kyle Lampp in the service department is one of the best. He helped me with my 2020 Honda Odyssey. He kept me informed and when a special part had to be ordered overnight, not only did he arrange for a ride home he came in on his day off to make sure the repair was completed to my satisfaction. Thanks Kyle for the great customer service!
Allison Hernandez
AJ Jackson made our car buying experience a breeze! He was so helpful & honest and just made our experience so pleasant!!! Thank you so much!!!
Darien Steele
Angela Garretson took amazing care of me for me a great price on the gold package and was able to take care of me very quickly. She was in constant contact with me the entire time and provided updates on my vehicle. She gave me a courtesy call that my vehicle is about to be done within 20 minutes. As I was just arriving to pick up my vehicle, the valet attendant was pulling my car up. It could not be any more perfect of timing.
Brandon Sweazy
There is a Honda pre-owned dealership right next to Toyota that is absolutely amazing if you ever go there ask for Travis Travis was very kind and very understanding probably one of the best people I’ve ever seen in the car dealership so go over there and show him some love and they got great deals going on a lifetime warranties and a bunch of other stuff so go show Travis some love
Kayla Fitzgerald
Dropped my car off today for an oil change and was assisted by a service member named Angie. She was in an amazing mood and she helped me figure out what service worked best for me. You can tell she really enjoys her job and that’s so rare to find. Angie is a keeper!!!
sam C
Starting off to say this has been the best experience my mom has ever had buying a car the fact that my mom didn’t feel pressured and she actually got a car she liked is great. Usually going into a dealership you expect there to be that typical “salesman” energy but Camila really changes the game for this dealership. If you get a car from Brandon Honda make sure to ask for camila she is honestly a world of difference.
Christine Robbins
I did NOT want to take my car to the dealer for service, however the repair required it. Mack was super nice and took very good care of our unique situation. For those who begrudgingly go to the dealer for service, it's okay. He'll take care of you.
Vanessa Wise
We recently purchased two Honda's with the help of Camila. She strived to make the process as smooth as possible making sure we were knowledgable of our options and were getting the best deal we could. I dreaded going to the dealership prior because most sales people can be aggressive and pushy, this was not the case with Camila. She had more patience with us then any "salesman" I have had experience with before. I would 10/10 recommend working with Camila for your next Honda purchase or lease.
Thank you so much for all that you did for us! I will be sending future costumers your way
Meredith Wilson
Our trip to Brandon Honda was one the best experiences we have had in a very long time! The staff was efficient, friendly and fair. My husband and I visited several dealerships but the service, price and ease of purchase complete with touch screen contract signing made our deal seamless. Thanks to our salesteam; Gary, Youssef Ch-hab and Cassandra who were a pleasure! I would recommend buying a car from this organization with 100% confidence!
Anthony Boyle
Brandon Honda has two outstanding people I've dealt with for the past few years. Augustine Cardona (Service) and Chris Irvin (Sales).
Auggie always does a great and honest job detailing our repairs and making sure we keep up on our maintenance to stay under warranty.
Chris always understands our vehicle needs and budget and gets right to the point on our lease and purchases over the years.
While most people hate dealing with Car Dealerships I fully enjoy my experience at Brandon Honda with Chris and Auggie.
Victor Cruz
I’ve personally bought 8 cars with Chris Weiss as my salesman. He’s the only one I deal With and always takes care of all my family and friends! Makes the process easy and is up front ! Best in the business! Also shout out to Chris Shotwell in finance! Without those 2 I won’t buy another Honda!
Shane Ferrante
Ebony Brown is the sales woman you want. She help us (me, wife and newborn) get the best deal for us. We got a C-RV hybrid with all the same packages as my 2018 Toyota Camry with cheaper monthly payment. She made us feel like family and I will be going back and asking for her everytime I need a car for here.
Octavio Chavez
I went in to purchase a new car. Sales person Joel was fantastic. From moment i stepped in until the very last minute he was very profesional, easygoing and efficient. 5 stars to him and Honda Brandon.
David Panish
We needed a new car but did not think we were quite ready to purchase one yet. Being our first dealer visit, we were quite surprised when we left the Brandon Honda dealership with a new car! Zee is an excellent salesperson. He greeted us at the front door and made us comfortable with him within a few minutes. He certainly knows the sales process as well as the high quality Honda vehicles he has to offer for sale. We could not be any happier with our experience with our first class salesperson, Zee, and dealership, Brandon Honda. We look foward to having a long relationship. Big Thank You for being there for us.
Kemari Hayes
I am beyond grateful for my experience here, definitely exceeded my expectations!! Maya was great! Extremely patient and nice. If you are looking for a new vehicle ask for maya!! Joel was a big help too!
anthony waight
I went to Brandon Honda for 30k service appointment. Nia was the service manager that attended me. She was very helpful and honest in answering all of my questions. Even when she wasn't certain of an answer she went and spoke to someone who could confirm an accurate answer instead of just guessing. During the appointment she kept me updated on the status with text messages. I look forward to my next routine service appointment.
Ashley Colbert
I am a first time car buyer and Mitch made my experience very smooth. Searching for a new car with how things are today with the market can be very nerve wrecking. I had a bad experience with another dealership and was feeling discouraged. As soon as I reached out on the Internet to inquire about a particular car Mitch reached out to me. The entire encounter with him from setting up the initial appointment to helping me find the perfect car that I came in looking for made the experience at the Honda dealership comfortable. The professionalism, hospitality, mannerism, excellent customer service and knowledge made me feel like I was apart of a family. I would highly recommend going to this dealership and asking for Mitch.
Kathy Dinse
We had a great experience with Jason. He was not pushy and answered all our questions. The sale went smoothly. We would buy another car from them. I highly recommend them.
Mo
Just wanted to shout-out Camila Rodriguez for her excellent customer service and professionalism. She went above and beyond to make our car purchase experience at Brandon Honda exceptional! Thank you !
Candice Robinson
I loved the no pressure sales environment. Usually you cringe when someone asks "what are looking for today" because you havent even been given the opportunity do that. We were able to walk around see what we liked, then ask for help. Other dealerships should adopt this behavior.
MJ
I have been to many Honda dealerships and this one has been the best with customer service. I got an oil change and regular car maintenance. Zach Meyers in Service Department was great! I will be back.
Myia Crawley
If you are looking for a great car, Brandon Honda is the place ! When you go, make sure you ask for Tiffani Satterwhite! She was more than helpful and I appreciate the time she took out to make sure I pulled off in a vehicle that fit me. Get down there now !
HARRISON WOOD
Nothing but positives to say about Brandon Honda. They went above and beyond to make my experience enjoyable and smooth. Chris Weiss is the only guy I recommend buying a car from. Thanks Brandon Honda!
Evelyn C
I had the best car shopping experience at Brandon Honda yesterday. Joseph Quinones, Christian C and Eddie in Financing took exceptional care of me and my needs. I walked out of there with exactly what I intended to purchase and with a big smile on my face!! I recommend to go see these 3 guys. :)
Maha Dassouki
I had a phenomenal experience. Janelle went above and beyond to help me out. She is very kind, helpful, and knowledgable. She answered all my questions and she stayed in contact with me to give updates about the car and paperworks. She even had to go to work on her day off to help me out as that day was the only convinient time for me to pick up. She is awesome, patient and with a positive attitude and nice smile all the time. Ask for Janelle when you go amd I am sure she will find the right car that you need. Wonderful experience.
francisco marcano
I recently went to Brandon Honda for service. I was greeted in a very nice manner. My advisor Angela G was very knowledgeable
and she attended to my needs. The service was very good and reasonably fast.Thanks guys!
Nancy Robinson
Hi I wanted to share with you a great experience I had thanks largely to Jonathan Rennicks, Relationship Manager. I went in with the idea of purchasing a SI but non were available, he showed me the Civic Sport Hatchback and told me I would love it. He showed me ways to increase power with paddles on the wheel on the test drive. He was right I do live the hatchback there is so much more room. My thanks to him for his calming manner and knowledge base. I would highly recommend Jonathan Rennicks for your Relationship Manager.
Sarah Gladden
I had a great experience working with Brandon Black at Brandon Honda. He was able to work with me on my needs, and get me in a wonderful vehicle at a price that works for me. I didn’t feel pressured to buy, and felt super comfortable with the transparency provided. Would definitely recommend!
Lisa Feroben
We just bought our 8th car from Ayman Ramadan at Brandon Honda! We will never buy a car from anyone else! David Farner was great and took care of an issue we had with the car...absolutely NO fault of anyone there at the dealership...and made everything right. The service department has been phenominal, especially Angi! She is awesome! I cannot say enough how great they are. We are treated like family!!
John Hunter
Very good experience. Mitch was very helpful, and answered a lot of questions and went over different options. I appreciate his upbeat manner and attention to detail. He and the staff made the process as smooth as they could.
keara smith
I can’t explain how much Brandon Honda saved my life . Derek Degulis is a great guy. During our search for my car , he was with me every step of the way. I had to take my 3 kids with me . Honda provided a Lyft for me . They treated my kids nice and provided snacks for them . They are the best at Brandon Honda . Go visit them, you want regret it!!!!!
Holly
Service Dept- They knew what was wrong with my car as soon as I pulled up, it was giving off awful fumes. Lisa H. Checked me in and ordered a new car battery, she was wonderful and made everything very easy. My car was ready before I could finish my cup of coffee…everyone one was a pleasure to work with and I look forward to using the Honda service dept. again.
Aiden’s Land
Recently bought a Honda CRV here. I was offered an extended test drive which was pleasantly unexpected. Everyone was kind and professional, no one was pushy. Overall it was a great experience.
Adam
They have the best service and sales team. They went above and beyond for me. From sales to service such great people. I love my 2022 passport way more than I thought I would. The service team has taken great car after the sale.
Silvia Alvarez
On December 30th , 2022 my 1 year old son and I were involved in a serious car accident that ended up with my 2016 Civic being totaled. With all the stress of being in a car accident we didn’t want to add more stress that comes with when you go into a dealership to buy a vehicle. I called CHRIS IRVIN because I knew he is the best and would make the experience as stress less as possible. He made the experience of purchasing a new vehicle so smooth and easy. We never felt pressured or rushed to decide on the type of vehicle (we looked at two). Chris was honest and showed us the difference in prices and gave us great advice. I ended up buying the 2023 Honda Civic and I absolutely love it!
Chris Shotwell was our finance guy and he answered all our questions and made the signing documents process a breeze. We got to the dealership at 9:30AM and I was driving out of the lot at 12:30PM in my brand-new car!
jani sardinas
Bought my car here with Camila Rodriguez and it was the best experience buying a car I ever had. I bought a 2022 Pilot SE, it was my first financed vehicle and she made it a breeze. Go buy your car at Brandon Honda and ask for Camila!
Scott Reed
My wife and I were treated great at Brandon Honda. Prices are great with a lifetime warranty with every new car! Ebony and Hope were great. Isn't another place I'd rather buy from. Best price, service, and customer care you'll find. 2nd new car and will be going back in the future. 10/10
Noelia Lopez
I brought in my car for its needed service recare and was helped by Danny Bent. He was amazing and very nice, took his time to explain process and answer any questions i had and was patient as i was with my little one that day. Great customer service :)
Sandra Bonnell
This afternoon, October 13, 2022, dropped in to have the battery replaced in my SUVs key remote. Everyone was super friendly and helpful. Took care of my problem and didn't even charge me for the battery! Forgot to take note of their names. 😞 Sorry 💖 …
James Urbanek
I just want to say what an amazing experience I had at brandon honda from start to finish. Yoseph really went and put forth the extra mile for me. I did not feel rushed or pushed on any part of this experience.I also was surprised that this team got me Everything that I was looking for and then some, from the tediousness of yoseph to the diligence with me as a customer brought thier A game to the table and delivered. Also my financial advisor took his time to personally delegate my deal to the tee Eric I belive his name is really put his best foot forward. All and all if you are looking for an amazing experience with purchasing a vehical no matter your circumstance you will not be disappointed with these guys.I will definitely be a return customer and look forward to future business ventures with this extravagant dealership and team who are amazing and really just want to help with your situation. If i can't say thank you enough to my emaculant sales person yoseph you are a blessing to anyone that comes to seek you help thank you very much awesome job I hope this review even did the experience that I had justice for all you did for me thanks again.
Nelson F
Let me start by saying that I really appreciate the positive atmosphere that I experienced when I bought my new Honda Accord. Back in Oct/2019 I bought my first Honda ever with Joe Rios and it was the best experience. Now fast-forward to now in 2021 and I wanted to trade up to a New 2021 Honda Accord so I reached to Joe and because he is now in the finance department he set me up with Brandon Turner as my sales rep. Brandon did a great job along with Joe whose now in finance. The experienced I had in 2019 is still the case today. Amazing people and experience! These are the top two reasons I came back to do business here. In the months to come my wife along with other family will definitely come here to be treated like one of the family. Thank you guys!
Carl Winner
I recently had my vehicle serviced at Brandon Honda and Asst. Service Mgr Kyle Lampp provided great service and did a wonderful job making sure my oil change, tire rotation, and getting the protection service for my car done.
Chris Vogel
Bought my first honda from this dealership and was very happy with the service, managers, and the way they made my experience buying a certified used vehicle. The internet sales guy was very attentive and sent me multiple pics of the car before i arrived. He held my hand through the whole process. Ill be back for my oil changes and anything else i need
Megan Malofy
My post is edited and I am more then happy to change this to 5 stars! I am so greatful the customer service manager Stephanie reached out to me about a pervious phone call with the call center. She went above and beyond to make my service appointment easy and painless. Even from the 2 gentalmen who came to get my car and drop off were very nice. If you are struggling with making appointments or not getting questions answer I absolutely recommend to reach out. I'll be back for more services!
joe suszko
I have been going here for years. I have a 98 accord with 320k on the original motor. Brandon honda installed a new transmission and my car drives perfect. Thanks to Racheal, James, Jason. They treat me like gold here.
Kohl Terpening
James Johnson in service was great to work with! Super personable and really makes you feel valued as a customer. Making James my forever service manager!
J
Overall, it was a good car buying experience here. Tyler was our salesperson. He was great. The girls at the cafe with piercings were not professional in our conversation. The coffee bar was a mess, too.
Joshua Leonard
Bought two cars from here the guy helping us Chris Irvin was amazing and made everything so easy and if there was a problem or concern he fixed it immediately. Best experience I’ve had at dealer ever
Ni Cole
I bought 2 cars from Brandon Honda this year - worked with AJ. He’s an excellent salesman, works with you to get the best price, and has excellent customer service skills. If you’re in the market for a new vehicle AJ is the man!
Dragan Ferko
When I went to Brandon Honda I was helped by Mitch who immediately was able to put me into a car to do a test drive. Mitch is an awesome salesman and is very easy to work with, Anything that he can do to help you get a vehicle he does for you. Go to Brandon Honda and ask for Mitch!
Stephanie Stringer
Great dealership to work with! AJ was awesome and made the process purchasing our car smooth. The finance people were great as well. There are a lot of perks buying at this dealership, so we definitely recommend! Make sure to ask for AJ he knows his stuff!
Jp Gamba
I had a great experience buying out my lease with the help of Yousef Ch-hab, who was a class act along with the finance team. From start to finish Yousef and the finance team made the process smooth, efficient, and informed. If I had a question, Yousef and his team made sure to give me a thorough explanation and that I was satisfied. Thanks for making this an easy process!
Sai Krishna
Very happy with Brandon Honda and my to go person is Mr.Roger (from sales team). I strongly recommend to ask for Mr.Roger if you want to buy Honda car.
Karen Stashick
I had an 11:00 appointment and a very tight schedule to keep as I was going out of town the following day. The assistant service manager was taking care of my car and was able to get my service completed on time even though I was irate and upset and probably didn't treat her as well as I should have. I hope someone sees this that can give her a raise. Her name was Pelham Majumder and she was wonderful, truly good at what she does.
GIXXER
10 out of 10, From the moment I first called to the moment I left the dealer! Dealt with 3 different people and all were great! Luis and Jeremy both my finance person and Sales person were excellent, knowledgeable and took care of me like family. Would definitely recommend this dealer!
UPDATE: It took me a while to update this review but wanted to add;
Experience was great, but struggled with some IOU’s from the dealership, specially with body work. They do not do their own body work (but they give you “lifetime” warranty on the work) but if you need to get any repairs done after they send you to the shop and you are own your own to try to get it fix.
Christina Trenton
Purchased our second vehicle from here. Jim Lyons, salesman, was phenomenal to work with. From start to finish, he was continuously accommodating to us. Even went in on his day off to rectify an issue. Our children have even gained a friend in him☺. John in finance was a beast at getting our deal finalized. An awesome experience to say the least!
Vincent Marullo
My 5 star rating is only for the team behind the bistro counter making everyones food while we wait for their vehicles . They are awesome! Janay and Joshua are not only very polite but they know how to throw it down in the kitchen. I had a breakfast crossant with turkey bacon green peppers, mushrooms and onions topped with provolone and tomatoes that was to die for! And what makes it even better breakfast didnt end at 1030am like every other restaurant. These two need a raise ASAP! Wish i took a photo of my food but i devoured it with the quickness. Lol
Robin Levin
The service given to me on1/17/2023 was excellent. They took care of me right away when I arrived for my app't time and the service took less time than estimated. I arrived home earlier than expected because of the great service.
Heyvard Haygood
I sold my 2018 Genesis G80 at Honda of Brandon Honda, I have never sold a car to a dealership and I recommend to anyone to sale your auto there, Chris Weiss did a awesome job through the whole transition, thanks Chris.
Jimmy Pasko
The overall experience I had at Brandon Honda from start to finish, was exceptional, especially my sales guy Bryan Sherman you have a customer for life. Thank you, Chumlee
Michael Ross
Hello, when you enter this place ask for Yousef C, there are 2 guys by that name. The other Yousef may be a good guy but my experience was with Yousef C. He's a straight up guy and does not give you the fluff. Give it to him straight and he'll still do whatever he can to help you. Also a shout out to the finance department a guy by the name of Shaw, it was great with him too. From the front to the back, an all around great service, even the women at the front desk.
shelby lefine
Brought my mother here after hearing great things, we dealt with Aj Jackson who was super helpful! Very knowledgeable and attentive, took his time and was upfront and honest. He really listened to the specific goals that were important to my mom and made it happen , was available by text even with follow up questions or concerns and overall just a great experience .
Thank you so much for your help and guidance Aj! Would definitely recommend to go through him if you’re looking for honest and attentive service.
Deborah Burke
This rating is for the Service Associate -Angie. She was professional, engaging, and kept me updated on the service to my two Hondas CRVs.
Ethan Flannery
Stanley is the man! So knowledgeable and friendly! Purchased my vehicle 3 months ago and he is still awesome whenever I come if for any maintenance or anything?
Sandra Gonzalez
Jarred Lucas was my salesperson. He was exceptional, going above ans beyond to meet all my needs. 100% recommended him and the entire Brandon Honda team!!!
Jeffrey Prokopowicz
Service team went above and beyond with their maintenance of our HR-V. They finished ahead of schedule and enabled our successful road trip.
tuan ashan
We went to buy my first car Thursday morning to Brandon Honda , and we found this nicest sales person I ever met in car dealerships name call jamil , first of all we are hunting for a car for month and we went to all the dealership I can ever find in Tampa . And finally we went to Brandon Honda inquire about Honda Accord , and we met this nice person jamil , he is a great guy with a great customer service , Since it’s my first car I had hundreds of questions about the car and Procedure how it’s works , buying a car and after I buy the car , he explained every single step how it’s work with a nice smile and without any hesitation , once we choose a car when we discuss about the prices and other things manager Dan help us a lot with the prices and give us a very good discount , and they gives us a best deal ever they can give us , and once we doing the financing part Eddie juice he help us with every single step and give us all the benefits u can get from
Dealership , help of jamil ,Dan and Eddie they I finally found a good car with a good deal , I went to inquire about the car that day but I ended up buying the car with help of jamil , compared to other dealerships I visit and Brandon Honda I can give 100% about the customer care and they always try to gives the best , even after I buy the car jamil call us and ask about if we have any problems or questions about vehicle and call him anytime if anything, and we are really impressed about how they treat us before we bought it and after , thank you jamil for helping me to buy first car , this guy is the best sales person u can ever find in car dealerships, he makes us feel like home ,
This is the most recommended place if someone buying a new car :)
Erica Meyer
Steve Leake is the best car salesman at Brandon Honda! Steve did all he could to be sure I got the vehicle that I wanted. I financed a brand new 2021 Honda CRV! I am forever a Honda customer! If you want the Honda of your dreams look for Steve Leake he is there for the customer.
Joe from finance was also kind and great at assisting us in taking home my new Honda! Thank you to both Steve Leake and Joe in finance! I am a forever Brandon Honda customer!
Butch Newell
My last trip to the dealership was very lackluster.
Went in for an oil change where I was told it would take about 45min-1hr for an oil change. Although the service took a little longer than expected, the Service Manager made it right.
My next trip back, I dropped my truck off for some service work. The truck was ready within the day and good to go for another 100k miles.
Dee Harris
We walked in 30 minutes before closing and several employees walked right passed us and didn’t t even offer to help. It got to the point where we walked out. If Yousef hadn’t caught us we probably wouldn’t have returned. He put in all of the effort to make sure that we left happy and with a new car and I couldn’t be more grateful! Thank you Yousef! These 5 stars are for you and your effort!
Erica Lafer
Wow! What an amazing experience I had at Brandon Honda. I recently purchased a brand new vehicle at another dealership back in June 2019 and had constant problems with it. I was at the point where I didn't know what to do and I didn't want to go to the service department another time and get told the same thing ... "we cant find anything wrong with it."
So, we took a trip up to Brandon Honda and received PREMIER Customer Service from Robert. He spent hours with us test driving cars, listening to our needs and wants and made it happen. I am beyond happy with my 2020 Honda Civic Sport. It is a beautiful car with every little thing I wanted. Robert got us an amazing car and gave us the best car buying experience I have ever had.
Thank you Robert for all of your help and for being so attentive and helpful. If you are looking for a Honda, ask for Robert if you want top-notch Customer Service.
Kyle Platter
Brandon the sales guy from Miami is a great sales guy. He really try's to get you into a car at the right price and looks out for you. He worked really hard to get me into a car with a limited budget and made it work.
Ron Essick
I purchased a Honda Ridgeline. Chris Irwin, sales and Hope in Finance I highly recommend. I am very satisfied with their knowledge & professionalism. 👍👍👍👍👍 …
Daniel Diaz
Great customer service right out of the gate! From the initial google search, to speaking with sales, finance and the entire team. Big shoutout to Bryan Sherman for hooking it up!
Pam Valdes
I' want to give a big thank you to Bryan Sherman for all his assistance, information and guidance on my latest purchase at Brandon Honda - he is truly a great asset to the Brandon Honda team !
Tasha Connor
Yousef was very helpful with helping me and my husband find the vehicles we were looking for. We are happy with our new Honda CRV's!
Pat Smith
Would recommend Brandon Honda to anyone, was looking for a new Civic and Travis was able to help me & provided me a great deal! Ask for him if you’re in the market for a vehicle.
Braedon Rodriguez
Thanks Brandon Honda with the replacement of my new windshield everything went as planned and I am very happy with the service I would recommend brandon honda to a friend.
Kelsie Marie
After hopping around to a few different dealerships in the area, I ended up at Brandon Honda. There was a great selection of cars and I was really pleased with the service. The sales associate who helped me was named Emily E. And she was very sweet and friendly. Obviously a car is a big purchase so I had a million and one questions and concerns and she was very patient with me and she was very knowledgeable and made sure to give me as much info as she could on all of my questions. Very much appreciated the extra care and attention to detail. I definitely recommend the dealership as well as Emily to anyone who is looking for great options and excellent customer service! Thank you!
Nadiege Frasier
I had a wonderful experience with getting my first car. Anthony (AJ) and Darien Steele were the best !! They made sure that I got the best deal I could get. I love my car and I would high recommend going to Brandon Honda! You won’t regret it !
Abby
Best buying experience me and my family have ever had! !! Kyle Hickman was top notch when it came to showing the cars features and knowledgeable about our Accord Hybrid. He welcomed us with open arms and made us feel like part of the Honda family. Alex, who took care of the numbers, really listened and got us to the price that our family could afford and still get us in the car we loved. Thank you so much for being an amazing team who really cared about our needs and walked us through everything with ease. I highly recommend Brandon Honda and will continue to recommend to others looking for a car.
Mark Tomlinson
I took my 2018 Honda Odyssey to Brandon Honda and the experience, service, and work was exceptional. I had called and made a 7am appointment the night before and got their a few minutes before 7am. Tom G., the service rep. assigned to me, was flat out 5-Star phenomenal. I had to wait in the lobby and work remotely from my laptop for my job so I couldn't be interrupted. Net-net, it was done on time, the work I asked to be done was completed and it was clearly explained on the invoice and the total cost was lower than what I was expecting. I highly recommend anyone who owns a Honda (and likes to keep it maintained), take it to Brandon Honda!
Jenna Lenz
Top notch customer service. I drive out of my way to come specifically to Brandon Honda. Alex l, Christian and Angie are wonderful to work with. From buying cars, selling cars to maintenance. Very knowledgeable, patient and friendly. They have excellent communication and keep you in the loop the entire process. Always a pleasure to do business with them.
G Griess
I wanted a specific model, color Touring, etc. We waited out well known supply chain issues and the car arrived. It is exactly what I ordered and I am very satisfied with the car. We have taken it on several short excursions and it performed well. The dealership brought the closing to my house for my convenience. I recommend Kimberly as the sales person to contact.
Alejandra Collazos
I called the dealership and Needed to speak to someone in sales… Jayson answered and we chose to stick with him… he immediately gave me the sense of an honest, no nonsense guy. He wasn’t the typical “car sales guy” trying to pull one over on a buyer… I asked him to wait for me and I would go in person to meet him.. thinking I would just LOOK to see if I liked something to purchase…Luis, the finance manager was also someone we dealt with… both made our cash transaction super easy!! I’ve now bought three vehicles at Brandon Honda, having one much closer to home , we still rather make the drive out there! Both of these gentlemen went above and beyond expectations! My mom is now looking to purchase another vehicle and I’ve already told her she has to go see Jayson! Jayson we appreciate your patience, your knowledge and kindness! Our next vehicle will be bought with him as well! Wouldn’t go to anyone else!!
Alejandra Paola
I have purchased two pre owned cars from Honda. Kyle Hickman, Alex Enrique, Fabio Reyes and Allen Hicks were absolutely amazing in assisting me with my purchase. Great pricing, great service. fair and straight to the point. I am a tough negotiator and they were able to meet my expectations.
I will be buying all of my cars from Brandon Honda as long as those guys are working there.
Brianna Washington
Brendon G was absolutely amazing! Very thankful to have found a car I love! The Best Salesman Ever!!
Gary Lutes
We had a great experience at Brandon Honda and with salesman Stanley Moffett. He was very good at explaining everything through the entire process in great detail and we knew exactly what the cost would be right from the beginning. He was very knowledgeable of the vehicle we were purchasing and was very courteous. He went way out and beyond to get the best deal. We give both Brandon Honda and Stanley 5 stars for a job well done. Thank you. Gary, Francis, and Cory.
thalia gomez
I met with Derek and he helped me so much! Walked me through the trade in process and got me into a HR-V and really listen to me and took the time to look for a vehicle that fit my needs. Made the process way easy and I do appreciate that, was not pushy at all trying to put me in something I didn’t want or couldn’t afford. Very appreciative of him being very kind and helpful especially in sells. I am going back in the future highly recommend Derek for your next car!
Wayne Blocker
We bought our Honda CRV in January 200. e have taken the car in multiple times for servicing. We have never had a bad experience. Recently we worked with "Mack" (sorry but I lost the card with his full name), and his behavior was exemplary. We have been very satisfied with Brandon Honda, and we will probably buy our vehicles there going forward.
Brent Schuman
I purchased a used f150 from Brandon Honda and couldn’t be any happier with the whole experience! I dealt with Camilla through the whole process and agreed upon a price prior to my 2 hour trip. The truck was in amazing condition for being 14 years old and the price did not change when I arrived. Camilla was very professional and made the whole transaction a breeze. Overall was by far the best experience with a dealership and would not hesitate to buy another vehicle from them in the future.
Thank you Camilla and Brandon Honda team!
Ann Lundy
I received great treatment while I was at Brandon Honda when I first pulled into the service area I was greeted by a young man named Carlton he was genuinely pleasant very friendly and addressed my concerns immediately by notifying the shop manager of my concerns. Shortly after the shop manager whose name was Kyle was notified of my concern he came out of the building to speak with me regarding my concerns about my Honda Civic. He took my car in for service kept me informed of every detail during the process and quickly addressed all concerns. The entire experience at Brandon Honda was an exceptional one I will definitely return to that Honda dealership in the future for any and all of my Honda needs.
Andrea Pacheaco
We had the absolute pleasure of working with Ebony yesterday! She saw us wander in and immediately took care of us because we looked a bit lost. We had seen a car online and she made sure the price we saw online was promised to us! She worked hard with their manager to make sure we could meet our budget and leave in a car we would be happy with!
This was the best car experience we’ve ever had! Such amazing, kind and patient people here! Can’t give them enough credit! They listened to what we wanted and saw us through the entire process! I love my new car - don’t even think about going anywhere else but here!!
David Steele
Kimberly is amazing! She was extremely helpful during the purchasing process for my daughter. We went to 4-5 different car dealerships before checking out Brandon Honda. My daughter called before we came in and Kimberly was able to find the car on the lot and get it ready to test drive before we arrived.
Chris was extremely helpful as well! Both of them are blessings and I would recommend anyone looking to purchase a new or pre-owned vehicle to check out Brandon Honda.
Dr. Justin Rios The Mobile Chiropractor
Had an amazing experience with Chris Corrigan. Not only was he very professional and helpful, he was able to trade in my car and put me in a brand new vehicle the SAME day! Very well spoken, great person I’d highly recommend to anyone looking to purchase a new or used vehicle. If you are ever at Brandon Honda ask for Chris!
Anthony Cafiero
Visiting from Colorado and needed to get a B1 service done. Stopped into Brandon Honda and Kaley (service advisor) was so welcoming and accommodating. Took my van in with all warranty protocols. While waiting we walked the lot, many types of cars available. Didn't encounter pushy salespeople, just one asked as we re-entered the building if there was anything that someone could help with. Very nice feeling from this dealership. This is why I only buy Hondas!
Juan Gratacos
I was scheduled for a complementary oil change and carwash at Brandon Honda. I was informed by the technicians about a specific noise coming from the front end of the vehicle. The noise came from the bearings and were in need of replacement. The assistant manager ( Grace Cartagena ) was able to take it one step further. She informed me that my vehicle was still under warranty and the issue would be resolved at no charge. I want to thank her and her team for providing exceptional customer service during my visit at Brandon Honda. I'm looking forward to doing business with them in the future. 👍
Dave Shumaker
Recently worked with Jayson to purchase a used Jeep Wrangler. He was a pleasure to work with. We were able to find the perfect vehicle for us at a great price. If you are in the market for a quality car at a great price, make sure you speak with Jayson before buying anywhere else.
nayla woods
Honda did a very great job on my service and repairing my windshield was A1. The communication and service was top notch .
Betty Cutting
My experience with Brandon Honda has been exceptional. I bought my first car from them in 2013 and have been there customer since. I have always gotten the very best service no matter how small or how big. They are the best in my book!
Ronald Miller
Service people were very courteous and helpful. Never had a bad experience at Brandon Honda.
Schultz Family
My husband and I had a great experience at Brandon Honda last week when we went to get our new Honda Odyssey! The Manager, Sales Consultant, and Financial Manager worked with us to get what we wanted and made it a stress free experience. We loved the interaction we had with all of the team members especially Janelle who was our Sales Consultant who went out of her way to give us the best service! I will definitely go back for my next car and I highly recommend as they had a great selection to choose from as well!
Grace Gaines
I was super nervous going to Honda to purchase my first car but it was actually a great experience! My guide, Anthony Jackson, helped me find the perfect car immediately. They gave me a phenomenal deal, and I was able to leave with my car same day. AJ was so friendly and made the buying process a lot less vague.
Michael Bernal
I had a great experience trading in my Civic for a very coveted Accord Sport 2.0 in red. After several days of texting, Derek was able to deliver. i was able to get the car i wanted, color i wanted and price i wanted on the vehicle.
Sean Nugget
I had a great experience at Brandon Honda. I highly suggest working with Chris Corrigan to find your perfect car. That man went above and beyond to find me what I needed. When I finally found the car I wanted the finance department did everything they could to get what I wanted. I took my car in to get an oil change and the service department made me so happy. Every car I buy for now on will be from Brandon Honda
Matt Reyes
Customer service at Brandon Honda was 10/10. All in all the person that took care of me gave me the best experience , his name is Anthony Jackson aka Aj
Michael Jones
My son and I had a great experience car shopping at Brandon Honda. Big shout out to Will - he is a go getter and does.not.give.up! They also have a LIFETIME warranty on most used cars!!!! Highly recommend visiting them when you’re looking for new or used cars.
Aly Sarabia
Amazing experience buying my 2022 CR-V with Brandon Honda - from out of state! Derek Degulis was professional and very helpful from start to finish, making my first experience buying a brand new car stress free and exciting. His excellent communication made the process smooth and straight forward, especially since I was buying from out of state! He made sure to send videos and pictures of the car once it arrived, and even moved it to the garage for me when there was potential for hail. Thank you Derek! Highly recommend Brandon Honda.
Arianna Alvarez
I upgraded my car just before my newborn made her appearance. Honda purchased my Sentra for a great price and got me in a 2019 Toyota Highlander that same day. Helen R took care of us and she was beyond amazing. She listened to our needs. She took into consideration our budget and the things we were looking for in a car. This amazing sales woman even went out of her way to find us the perfect car at the perfect price from their sister dealership. She took it upon herself to drive us to the location to pick up the vehicle when all the paperwork was done. Needless to say we LOVE our new car and will be sending everyone to her! Also the coffee and chocolate machine makes the best drinks lol. With the new purchase we also got a full tank of gas and a free oil change. You can’t beat their deals! Brandon Honda is where it’s at. Don’t forget to ask for Helen R! She will take good care of you!
Ray Eugenio
I brought my daughter's Honda to Brandon Honda for service. The experience went as smooth and easy as possible. I dropped the car off, got a video showing the technician working on the car and explaining everything to me. It was if I was right there with him. My representative Angi, was fantastic. She called to let me know the car was completed and i could come and get it. Thank you Angi, and Brandon Honda.
Madison Hill
Awesome experience! Jarred reached out to me and made an appointment with me. Listened to what I was looking for and my budget and gave me an excellent deal on my new year! Nice, quick and efficient. Would highly recommend
Jessica Mitrovic
Great service by Derek Degulis our sales associate. We are happy with our new car. Thanks again to Brandon Honda !!
KIM FOWLER
I have leased my last two Honda Civics at Brandon Honda and bought a Honda Accord there. I have always had great experiences there. My last experience was with Camila Rodriguez and she made it so easy to lease my car. I did not even have to go to Brandon Honda. She brought my car to me, which I really appreciated. Right after I got my car, someone opened their door into my car and scratched the paint off. I told Camila about it and she sent me touch of paint right away. If you are looking to buy or lease a Honda, I would definitely contact Camila at Brandon Honda!
YTdarealdavid1
I had my vehicle serviced here at Brandon Honda, and my Service Advisor Pete Epple was amazing! He advised me on tips and tricks about my vehicle, and helped me along the ways of being a car owner. I’m sad to learn that he’s leaving but will mark a good customer experience here at Brandon Honda!
Jakob Rosiek
Christian C was a great person to deal with when purchasing my used vehicle. Had all the answers to any questions I had and more. Provided insight in the difference in specs between models. An experience that will be hard to beat.
Farah Gaston
Anthony was a great help. No pressure, no bs, no gimmicks, he understood my needs and was just All Around amazing. Highly recommend him. I appreciate him helping me. Janelle thank you for the lovely video. I am Grateful for your help as well. I look forward to doing business with you guys more.
Taylor Ferguson
Giving them three stars because, while the service was absolutely amazing, they did something that I find to be very rude, bordering on shady. Without consulting us at all to see if we even wanted it, they added a $3,000 "protection plan" to our car, completing a few of the items on said plan before we discovered the add on so that we really couldn't back out of having it. When we went so far as to outright deny it, we were told that, essentially, it's just "part of doing business with them."
To me, this is beyond rude and shady, and not a good way to run a business. To simply add something on without asking if we were interested, and then to tell us that we had zero choice in having it in the first place is unacceptable, and should be a tactic that is rethought.
Chris Cruz
WHAT CAN I SAY ! Once again Chris Irving saves the dealer and the deal . Received a call this morning ready to move mountains to keep his customer happy. AND HE DID ! Just so happens our accord was coming in for service and while it was getting serviced we finalized the deal on a 2022 CRV . I can’t praise the team at Brandon Honda enough for keeping a long time customer happy and more importantly returning !
Edie Jones
I prequalified online and Christian Cahuaque reached out to make an appointment with me for the following day. The entire experience was relaxed and pleasant from beginning to end. I looked at several cars and found the perfect one for me. The financing was easy and I got a fantastic interest rate. They did not try to hide anything and showed me my options up front. They went over each line item so I wasn’t messed about! Christian was an amazing guy—knowledgeable, friendly, and happy to help. He even brought the car to my home the same day and answered all my questions about the new vehicle. I highly recommend this dealership for the way they treated me, the selection, and fair pricing. And I love my car!!!
P P
Mike the Service Advisor was absolutely wonderful with his level of professionalism and service to me. He provided great detail with explaining the need of any repairs necessary on my car.
Jennifer Denmark
Best car buying experience to date. Brandon Turner at Brandon Honda saved the day in more than one way. I cannot recommend this dealership enough! The entire experience which included trade in of 2 vehicles and purchase of one was smooth and transparent. The customer service was above and beyond. If you’re in the market, please reach out to Brandon Turner. He will take care of you through the entire process and after! Thank you again, Brandon Turner!
bree watson
I had the pleasure of working with Bryan Sherman. He helped me get into my dream car at the age of 23! He is so helpful and definitely has customers happiness as his first priority!
Highly recommend!!!
Joseph McCabe
Brandon Honda always provides me with excellent customer service. If you're looking for service rep, then ask for Lisa. I was on time crunch and she was able to get my battery quickly swapped out and me back on the road quickly without an appointment.
Lacey Turner
Had a great experience at Brandon Honda. I was nervous to go in because I was just coming in to ask questions and didn’t want to get hounded to buy. However, I met a really awesome sales man named Chris Corrigan. He was very professional and answered all my questions, and trust me I had a lot. I left feeling confident and like I had all the info I needed. Def changed my mindset about going to dealerships, always had a bad experience in the past. Would def recommend working with Chris.
Shawn Rupp
Antonio was absolutely wonderful to work with and made the car buying process about as good as it could possibly be. Fast and easy deal. Would highly recommend working with him.
Courtney Cedrez
Jarred and the Brandon Honda team were super helpful getting me into the Pilot that was best for ME. They listened to my needs and concerns without being pushy. I recommend Brandon Honda to anyone car shopping in the Tampa Bay area.
Savannah Mock
Went in searching for a mid-sized car and Reena helped to get us the best deal possible. She helped us search the entire lot (which is huge) to make sure we weren’t missing any great deals on a used car, but we ended up driving away with the very first car she suggested, and we LOVE our Honda Civic EX-T! Reena is extremely knowledgeable and helped make the buying process as quick and easy as possible! :)
Diane Burns
I had a question about my car and my contact person, Grace
listened and was willing to discuss and and answer any of my questions. Grace is terrific and always keeps me informed from making a service visit to when I say goodbye.
This was 6 months ago.
I used Anthony Johnson this time and he was terrific. I did see Grace and she was too busy to sign me in so I will stay with Anthony from now on.
Joshua Mangalam
Employee by the name of Mike del Rosario was super helpful. We had a door that wouldn't close and he stuck with us through the whole ride as we got our door fixed. Great employee.
Satisfied Guest
If you ever need anything James Johnson is your guy he got me all set up I didn’t have to worry about a thing.The process was quick and easy unlike your typical dealership experience. THANK YOU HONDA TEAM!
Sandra Cover
Anthony Jackson is great I recommend him and Brandon Honda for you vehicle needs ! Such great care was taken to get me in the vehicle I wanted.
C S
Car shopping is such a nightmare and something dreaded by all. My experience at Brandon Honda was beyond words. Quincy Harmond, Chris Shotwell and Lou were not only helpful, but comforting and trustworthy. They are very dedicated and truly care about their customers. Highly recommend this Honda Dealer!
Update 1/2023
Was in the market for a new vehicle and I returned to Brandon Honda. As always, was treated with the upmost care, sincerity and attention. Eddie Juica thank you so much for making this happen! Brian Keane your positive attitude and care definitely made this experience as smooth as ever. Last but not least, Ms. Hope Rose, you rock!! Your financial knowledge, expertise and overall care for customers is definitely appreciated. Thank you once again Brandon Honda.
jared zervos
Brandon Honda had amazing service while I waited and even had shuttles available for long waits. Jennifer Chasse worked wonders for me and made sure I had a great experience here. Highly recommended service.
Jessica Colon
Tyler Brown was literally one of the best and easiest sales associates I’ve ever dealt with! So friendly and professional! Thank you for everything !
Farid Amador
Ahmed Ramadan was excellent and a must go to guy when purchasing your new vehicle. This is my second purchase from Brandon Honda and its always a pleasure. Thank you Ahmed!!
Heidi White
I love my new Honda! The guys worked really hard to get me a great deal on a new car with the payment I told them I needed. I live 2 counties away. They brought the car to me at work, and dropped it off. If you are looking for a Honda - this is the dealership you should be visiting!!!
Steven Huseman
Took my 2019 Honda CRV for a recall and service. Kylee at the service desk was super helpful and always respectful. She kept me informed as to what was going on with the vehicle highly recommend using Brandon Honda and Kylee for future services
Jose Lisboa
This place is awesome and always great service! If you’re looking to get a great deal on a car and awesome customer service go to Chris Weiss, he’ll be the one who will make it happen!
Steven Delauder
Purchased my second vehicle from Brandon Honda thanks to my boy Mosrati. He got me into my first new car. The sales team always attentive and offer no pressure buying. Very happy with my new car!
Barbara Sweda
Joe Rios was the sales person for my new Honda CRV. He listened to what I wanted and was never pushy. He was very helpful when I realized I needed to finance a portion of the cost. The whole car-buying experience at Brandon Honda was outstanding.
Toni Blair
Service was great, efficient and great, thanks to our service specialist, Augustin.
This time we had James. Very efficient and friendly service specialist.
I just wish service did not take so long. We were there at 12:30 and got our car back at 3:45. Ugh.
Dominick Reale
Awesome experience buying a car with these guys! I came into the dealership with the mindset of only buying a Chevy and left the lot with a Honda; allow me to explain. All of my vehicles up to this point have been GM, American made, vehicles. Capt. Kirk at Brandon Honda showed me a Honda Civic and allowed me to test drive. +/- 40 MPG on the highway while test driving was a selling point in itself. The domestic cars of today just can’t keep up with the evolution and price points of the imports. I am extremely happy with my purchase and the experience was seamless. I never felt pressured or preyed on like you do at most dealerships.
Jacob Roman
Angela Garretson was the best service advisor she made sure i was well taken care of she definitely deserves employee of the month i had originally went there and had a bad experience with one of the male service advisors i spoke to david farner the top service advisor there about the situation and he set me up a new appointment and must i say im being taken care of and having a wonderful experience with Angela as the service advisor 😁
Dan Mingione
Working with Youssef Ch-hab made purchasing a new Honda CR-V a most pleasant experience, and one I recommend 100% Thank you Youssef!
Chellie Isma
The service I received was awesome James was my advisor and he was awesome very patient took this time out to deal with me and my time of need so I recommend him as an adviser for your car too get him to help you with your car you did an awesome job very respectable in every way and shout out to Rachel as well thank you Rachel for everything as well and I do recommend Honda to friends and family to purchase their vehicles thank you and also shout out to Joe and the rest of the team great cars great deals thank you
kirstie naoom
Pekham Majumder - Assistant Service Manager was excellent!!! She was professional, empathetic, and worked hard to get my service needs met!!! Thankyou very much!
Lynn Miller
Just had service on 10/2022. Now first come first serve. The service representative i had " Danny " was less than a customer service person. Now introduction, no calling me by name, relied on my vin number, could care less bout his job. Too busy talking to other staff. They might as well hire self service check in and out like Walmart. Oil change took 2 hours. Super lazy service representative I had. Do not like this first in out thing. I even asked for appt. On phone and no way I was told. May have to go somewhere else for major stuff.
Bought my crv 6 months ago.. the price was right, the extra warranty they tack on are a lot and yes you can cancel according to the fine print they don't want you to know, however, I kept as good . My financing guy was new and stupid. I knew more than him. I had to call back several times to get proper info and paper work for insurance and taxes. They are not good at all at explaining all the perks of warranty I think coz they don't know !. 6 months service good, of course free with useless but I needed those things and not next time. As usual , a car dealer with better flow and service.
jack hayden
If you want a great deal and an honest person to sell you the car AJ Jackson is your man Go up there and see him he'll take care of you Thanks AJ for taking care of us
Carolina Illera
I bought many cars in the past and this was one of the most interesting experiences because of the supply chain of Honda.
We called several Orlando dealers and this was the best deal in the entire central Florida area. Even though we worked with many people during the process and even though we had several challenges the gentleman that stood out the most was our sales guy Brandon Turner. He had a wonderful attitude, he was sharp and even though he sold 3 cars that day and was tired he remained extremely professional. I would highly recommend Brandon Honda as long as they work with Brandon Turner.
It is important these days to follow through from start to finish and I am happy with our experience with him.
Thank you!
James Kaplan
Brandon Honda really delivered an amazing experience. They had a great selection and I quickly found a model and color that worked great for me. Everyone was very helpful, not pushy and got me into a great deal that perfectly fit my budget. Follow-up after the deal has been super! Thanks again!!
Sabrina Waller
We have purchased two vehicles from Brandon Honda over the last year from AJ. He is by the far the reason we keep going back! Super down to earth, honest and reliable. He went above and beyond to keep us happy and make sure we left with exactly what we wanted. Also, Alex Enrique was a very helpful part of our purchasing process. Definitely would keep going back based on stand up employees like this!
Ally Johnson
As long as Stanley is working for Brandon Honda we will be customers!! Best salesman we’ve ever worked with. We told him our budget and he helped us find the perfect car. He was straightforward and honest and so helpful through the whole transaction. We will always be asking for him!
Mary potter
Brought my 2000 Honda in for an airbag recall,able to pick her back up in a few hours everyone was nice and efficient. Told me I needed 4 new tires,belts, brakes and rotors and belts.
Told me it wasn't safe to drive home in, I laughed at the guy and left. Took it to my dad and all he fixed was the brakes and got me 1 new tire .
Wonder how many people get ripped off that don't know better. Then I get a letter in the mail saying I need to make a appointment to get everything fixed🙄
M W
I had a great experience buying a car from Brandon Honda and working with Caleb Lafleur. Caleb was awesome to work with and the exact opposite of a stereotypical car salesman. He wasn't pushy or aggressive - just laid back and kind. I had a minor issue that needed fixing and he was communicative throughout and expedited the process when I took the car back in for service. Would highly recommend Caleb and Brandon Honda.
yema weto
I had the best car buying experience of my life with Brandon Honda. My car’s salesman Ms. Camila Rodríguez was beyond outstanding. She made my purchase hassle free and she was patient and most importantly made sure I got what I wanted. I would recommend this dealer and Ms. Rodriguez to everyone in Florida.
Sherry Gove
Customer service excellence!! I worked with Derek Quinones, he is a very experienced sales associate with several years in the business. Answered all my questions and was amazing. I live in Jacksonville Florida and my car was totaled and running out of time with a rental. The vehicle I wanted was on his lot in Tampa! Arrangements were made and he delivered my new car to my front door in Jacksonville!! He checked and double checked all paperwork so we would have no future issues. Derek is extremely personable and easy to talk to. If you are shopping for a car and need a patient knowledgeable sales associate ask for Derek you will NOT be disappointed!
Tam Nguyen
Fabio Reyes offer for exchange another one.
But i just keep CRV Touring 2022
Thank you so much😀😀😀
Fabio Reyes ⭐️⭐️⭐️⭐️⭐️ …
Kelly Michelle
Chris Corrigan was an amazing help during the process of buying my Nissan Altima! He made everything so easy and was very informative and patient with me. He Helped me find the right car for me and took his time to make sure he met all of my needs. I am going to be purchasing another car in the next month from Brandon a Honda and definitely will be calling him!
Thanks so much Chris!
Donna A (DSA)
I had a great experience at Brandon Honda. I was greeted at the door by Ebony who made me feel very welcomed and she listened when I told her what I was looking for in a vehicle. She never made me feel pressured and helped me get a great deal. I have been back for several minor details and I have always been treated with respect and taken care of promptly. I would definitely recommend stopping in if you are looking for a new vehicle.
Caitlyn Rollock
Had a wonderful experience working with Emily E recently at Brandon Honda while looking to buy my dream car! Emily was super friendly and knowledgeable and made the whole process fun, exciting, and stress-free. I highly recommend her and the whole team here!
Amanda Alvarez
I went into this dealership looking for information on leasing a car. Jose Valenzuela was very polite, patient with all of my many questions and thorough with providing me with all the information I needed to make a decision. I highly recommend anyone to go in and ask for him if you’re looking for quality customer service.
Jacob Reed
I'm not sure a short review can quite convey how well I was taken care of or how thoroughly happy I'm am with the care they took with me. I've purchased a lot of vehicles and Roger was by far the most genuinely nice, attentive, and friendly sales associate I've ever had the pleasure of working with. He along with Mohammed (manager) bent over backwards to help me. As far as I could tell, their only goal was to ensure that I left smiling. Thank you guys!
***Ask for Roger when you go in!!!
Mayra Quiñonez
After visiting multiple dealers throughout Tampa bay we stumbled upon Brandon Honda. This was the best decision we could have made. We had the pleasure of working with Juan Carlos Rivera. He was very professional and kind from start to finish. To be honest I’ve never a seen a salesman like him. Juan Carlos explained everything so well and made this process go smoothly. I highly recommend anybody that is thinking of purchasing a vehicle from Honda to visit the one on Brandon and ask for Juan Carlos , you wont regret it.
Thomas Crow
Visited Brandon Honda this week for my daughter's 30k mile service which is actually the second Honda Accord we've purchased at this dealership. Michael Mack is always my selected service advisor & he's actually one the best they have on the team. Great guy, he's always on his game & a pleasure to work with. Don't let dealership services fees concern you.. Brandon Honda is actually pretty competitive & ultra thorough every time.
Amy Gunter
My service advisor Grace was exceptional! I felt confident throughout the process that she was looking out for me. She was very organized and communicative. I dropped my car off the night before and she got it done 2 hrs before my appointment time. And they offered a free car wash! I will definitely be back to Brandon Honda!
Stefani Taylor
Brandon Honda did an outstanding job tinting my 2018 Honda Accord windows for me. It was done in less than two hours and it looks so good! I even got a car wash! Thank you Carina Burr !
Thank you Brandon Honda for having such Excellent, Outstanding Employees!!
ashley heisler
Brandon Honda has the best selection of vehicles and an amazing staff. Bryan Sherman made the process so easy and made us feel like family! He was extremely knowledgeable and polite. He was able to find us the perfect vehicle at the perfect price! Will definitely get all my vehicle from Brandon Honda with Bryan! Thanks guys! You did an amazing job! Can't wait for my next vehicle!
S Infield
I was quite impressed with Brandon Honda, and my sales rep Youssef! They got me into the car I wanted when the "other guy" across the street just blew me off. Youssef and the team worked to get me a good deal close to the price range I wanted. I would highly recommend folks to make the extra drive down to Brandon Honda. It will be well worth the drive.
Tiffanie Porter
I always have a great experience with Brandon Honda. My service tech is Angie and she is soooo amazing!! She goes over and beyond in her service to me and my vehicle. She accommodates my schedule and makes sure I’m taken care of every time!! Love the stress less experience I have and Love Angie!!!
malinda centeno
First time at Brandon Honda, I was skeptical at first going in to buy a car alone (as a female) but overall the experience was pretty great and I felt comfortable. Thank you to my sales rep and Mason the sales manager for making it work for me. So happy with my new civic!! thanks guys!!
Alexa Pullman
Emily E is an amazing employee and knows everything you need to know about the car buying process! She has been great to work with and very knowledgeable about the Honda’s lineup of cars! She has made it so easy to pick the car that was a right fit for me and my life style!
Sam Linch
I had the pleasure of working with Emily Easton. Emily was super easy to talk to and work with. She went above and beyond to meet my needs and was very professional. I bought out my lease and Emily worked very diligently to make this happen. I could tell she cared for her customers and wasnt just trying to make a sale. I know this because she was very personable. I appreciate the positive experience I had with her.
Amanda McGinnis
I had a great experience dealing with Brandon Black. I was in the market for a Civic Sport ASAP, and Brandon helped me within the hour. Unfortunately, I did have to back out of my deal due to convenience and my distance from this location, but Brandon made the entire process smooth. I would refer my local friends here, and myself if I were to go through this process again!
Veronica Keigher
I was looking for a New Honda Odyssey Minivan. Emily E assisted my family with our selection. She was great with my kids and knowledgeable about the accessories of the vehicle. She was not very pushy like most car salesman that I have dealt with in the past.
Cindy
I went to Brandon Honda in hopes of trading in 3 cars for 3 different cars that work for our situation better. I explained to the sales manager what I hoped to do, he introduced me to Ebony Brown who could not have been more pleasant to deal with. We had her all over the lot w/our specific “wants” and she went above and beyond. She stayed well past closing to be certain our sale went well. It was wonderful working with a lady that had the answers to my car questions and was patient with me and my questions/concerns. I would recommend her to any car buyers but especially women who find the whole process unnerving.
There is also a little cafe’ so you can eat if your car buying process is extended like with trading / buying 3 cars.
Carlos Segui
I purchase a preowned Lexus and i am very happy with the service I received from Brandon Williams, thanks for your help!
Valerie Beaubien
My experience with my salesperson has been excellent. Reena has really been attentive to what I wanted. Even dealing with the indecisiveness at first. Then knowing what I liked she would offer me vehicles I may enjoy, even though I didn't get one. I ended up with a brand new Accord even in the color I wanted!! If I ever come to purchase another vehicle I would definitely ask for her.
The finace manager, Sebastian though is another story. When my friend and I went in to seal a deal on a used vehicle the numbers didn't meld. In fact it was higher than expected. First time we went in it was to sign paperwork and he never gave us any paperwork. Next day after discussing our problem with the pricing and not receiving paperwork, we were told they would honor the quote. It didn't happen it went down a whole dollar. That's it. We stopped then his manager came in and gave a little better got us to where we were comfortable with but we still didn't receive any paperwork! We decided to use the 3 day exchange to get a different vehicle because everything was just too shady and use a different finance manager. Today he calls us says he got us a better rate and payment but the price of the vehicle went up!! I won't deal with him again.
Flako Don
I really appreciate and thanks a lot to Jannelle Villanueva for helping me buy my first car. She went above and beyond helping me through the process and explaining everything about the car. She definitely is one of the funny and nicest person at the Honda dealership. She is willing to work with you as much as she can. Again thanks a lot Jannelle and I couldn’t of asked for for anyone better.
Robin Malako
Darien was very quick and helpful with all of our needs! My husband and I are looking forward to doing more business with him in the future! We brought our daughter in to purchase a car, and received a $100 referral check! Great guy to work with!
jeff H
Brandon Honda has been one of the better dealerships I've dealt with. They have a nice, clean facility and have always been friendly and helpful during my vehicle purchases. They seem fair on the repair work so far too. Their parts prices are higher than online, so shop around there though.
Lizzie Easton
Brandon Honda has provided excellent services! Their employees are excellent with assisting your needs! Thank you Emily E for going the extra mile, your amazing customer service does not go unnoticed!
Greta S. Crovetto Hamric
I needed to buy a car for my daughter, something fairly new and reliable. So, Christopher Corrigan took the time to talk to us and find out exactly what we like, need, and can afford. He searched for different vehicles and show us a few meeting our requirements. We picked one and then he said, "life-time warranty." He explained what was covered in the warranty and answered all our questions and concerns. He made the process fun and painless!!! He is very knowledgeable, professional, caring and on the top of that charming!! We will always come to Christopher when we need a car, not just for his excellent customer service but also for his honesty and availability when we call. This is a large dealer loaded with a huge varieties of automobiles which makes it easier to find the one you like. Thank you so much Chris for the time you took to help us and for the easy-breeze closing. Will see you soon for our next one!
Fondly,
GSCH
Todd and Maria Hand
Brandon Honda is amazing. We worked with Christina Kemp as our sales person and E. Juica in finance. They were both patient, helpful, friendly, and above else - honest. They were amazing to work with and truly made the experience smooth. We purchased a 2022 Honda CR-V approximately three weeks ago and then had to go back to purchase my husband's 2021 Honda Accord Sport 2.0 yesterday because we had such an amazing service. Would recommend to everyone!!
Rosemarie Pinero
Chris was so patient and knowledgeable. I’m a very indecisive person but Chris helped me to weigh out my options and I was finally able to make the best decision for me and my family. I’m a single mom and cars are a foreign language to me. Finding a place that I was able to feel confident the salesperson wasn’t taking advantage of me helped a lot with the anxieties of making a major purchase.
Angelica Carvajal
Great customer service all around! I came in to look for a car and Helen was great! She took her time and made sure I had all the information I needed on buying a new car since it was my first time ever! She really made the experience of buying a car not so stressful! Thank you Brandon Honda!
Phuong Ngo
I brought my car in last week and received outstanding service. My service advisor Pete Epple was extremely courteous. His communications was clear and easily understood. My Technician, Bryan Rodriguez, gave a detailed video report about the service being done. Overall, the service was done in a timely manner (faster than expected, actually). I am extremely satisfied. Thank you Brandon Honda for another wonderful experience. I appreciate so much the service provided on that day.
Harold Swanson
Brandon Black was a wonderful salesman. Truthful, and helpful. Even tho they didn't have my exact vehicle he still found a way to make it work. I was throughly impressed with how professional he was and what a genuine individual he is.
Juan Carlos Rivera
I just want to say Thank You to Mr. Kyle Lampp in Service for his excellent customer service and real knowledge of Honda products and services. Kyle you deserve 10 Stars, Thank You!
Jeff McGill
I dislike car dealerships in general, but my recent visit to Brandon Honda was an exceptional one. I decided to upgrade my car and the folks there took excellent care of me. Jannelle Villanueva is a wonderful salesperson who did everything possible to get me into the car I wanted, and Justin Jarrell sealed the deal by getting me the best possible financing. I'm so glad I made the drive to Brandon Honda and I look forward to a great relationship with them!
Philip Hartsfield
Recently Purchased a Honda Odyssey from Brandon Honda !! The entire Crew of people at Brandon Honda have been Outstanding!! My sales Rep, Youssef Ch-hab, was absolutely the best car sales rep I have ever worked with!! That is significant, considering the dozens of cars I have purchased in 8 different states over the years!! Dealership has been tremendous!! Great Management, Service Dept, Finance, and Youssef Ch-hab in Sales!! I will recommend Brandon Honda and Youssef to Many friends when they want to buy a car !!
Jerry Billa
I made an appointment for 11:00 AM, showed up 10 minutes early so as expected I waited in line for my turn. Shortly after 11 one of the attendants in the parking area came by and told me I would be next. Immediately after being told this a service rep came out and went to the car next to me. Obviously I was confused. A minute later another rep came out and took care of me. What I then discovered is that when you make an appointment it is only to get checked in. I was told that because there were several in front of me it would be 1-1/2 to 2 hours. So much for having an appointment. The rep who waited on me, Lisa Hibbard, was very courteous and did everything she could to make my visit pleasant. The one thing I am not at all happy with is the text messages and emails I have received from your sales department asking me if I was interested in selling my car, which also meant I would need to purchase a new one. It was in appropriate and has left a bad taste in my mouth for Brandon Honda.
Michael Barnes
Before yesterday, I would rather chew each finger off over an extended period of time instead of shopping for a car. My experience with Chris Irvin and his team at Brandon Honda completely changed that. Chris Irvin is a true professional and an incredibly busy man. Upon meeting Chris, I realized how busy he was which was concerning to me, "Would I get the diva attention I deserved?". Quickly, Chris proved me wrong as he was able to patiently take essential information about my financial wishes and the car I desired and make miracles happen. I will also note, as I sat and watched Chris work on my car, he was also working on what was at least 16 (not kidding) things at one time without missing a beat. Truly remarkable. This did not come at any cost but rather with savings. Chris was able to meet all my needs. I am not sure how he did it, but I got the trade in value I wanted, the car I wanted (serviced and detailed), and financed in about 2 hours. I want to also mention and thank Eddie Juica who assisted me in financing my new vehicle, which is usually extremely nerve racking for me. Eddie keeps it simple, straight forward, and to the point. If you have any reservations about purchasing a new or used vehicle, please try Chris and his team and Barndon Honda. I was not paid to write this nor do i typically write reviews, but I was sincerely impressed and at ease with this experience.
Aaleigha Baker
Emily E was so professional and helpful!!! It was my first time purchasing a car and she made it super easy and provided so much assistance. She is my go to the next time I need to buy a car and I definitely will be referring her to all my friends and family! Thanks so much Emily
Laura Diaz
I had the pleasure of working with Juan Carlos at Brandon Honda. Juan Carlos matched my mom with the perfect vehicle according to her needs. He is very knowledgeable and friendly. I will definitely be seeing him the next time I purchase a vehicle.
Kelly Mumm
My experience at Brandon Honda was amazing!!! Emily E was the most amazing sales rep. She was so kind and made sure everything was clear for me when buying my first vehicle!! I definitely recommend Brandon Honda and Emily E. I will for sure be coming here again!
Sarah Dick
I normally don't do well or get along with sales people (been that way since the early 70s). Kimberly Wong handled me the best way possible. Not just because of her caring and her upbeat personality but because she paid attention to what I had to say and didn't try to make any hard sales tactics on me. I can only hope that she is still there in 2024 when we will be getting a new Honda SUV.
Johana
This was my fourth time doing business at a Honda dealership, but my first time having such a great and painless experience. Now I see why this location is one of the best in the country.
Steve was my salesperson and he went above and beyond for me! I've never dealt with someone more patient than him. He really gave us a great deal, wasn't too pushy, and most importantly, he kept a good attitude and smile on his face throughout the entire process. This experience was more than pleasant and my husband and I are absolutely loving our new 2022 Honda Civic. Thank you for you all did for us, Steve. You remained patient and professional the entire time and we really enjoyed doing business with you. I will definitely be referring my family and friends to you!
Michael Angotti
Brandon Turner is an exceptional sales person who took great care of me on my car shopping journey. He made sure to take the time to find out what I wanted and did an excellent job finding me the right car. He stood by his word on the deal and pricing. Could not be more pleased. Second time to Brandon Honda to buy a car and still pleased with the process and the results!!!
Vanessa Silvana
I was extremely happy and impressed with my Salesman Chris Corrigan. He was very knowledgeable, quick to help, charming and funny. I've purchased many cars in my past and this was the best experience so far! Thank you!
julianna guidotti
Chris Corrigan was amazing in helping me get my 2020 Honda Accord. He was so patient and took his time and really worked with me in coming up with a monthly budget that was comfortable for me. Not sure if I would want to get my next car from anyone else but him, he’s super trustworthy and doesn’t BS you in the process!
Jyothivel Shivan
I worked with Aaron Hoffner from the Dealership. He was very meticulous and very good to work with. There was not much haggling. Got everything done as promised. I bought an used Honda Odyssey EX-L. I would absolutely recommend working with Aaron.
Marlene W.
I had a great experience working with Caleb LaFleur, Relationship Manager, from initial phone call until after the sale was complete. Caleb was knowledgeable, polite, congenial and never pushy. He was very helpful before, during and after the purchase of my new CRV and quite patient as we had not purchased a car in a while and it can cause some anxiety, but Caleb and his associates made it as easy as possible. I adore the car and cannot speak too highly of Caleb and the service he provided, I wish him the best for his future! I was also impressed by the fact that two of the three people that worked with us were U.S. Veterans and were just as pleasant to work with as Caleb.
Joseph York
Brandon Turner gave us the best customer service we have ever received. My wife and I only just met him, but we feel as if we have known him for a long time! My wife is a Store Manager in retail and said that she would love to work with him and she can tell that he has what it takes to go all the way in his career of helping people. If you decide to go to Brandon Honda, you should definitely seek him out. I mean, his name is on the front of the building, so I don't know how much more convincing you should need. Great job Brandon and great job Brandon Honda for noticing all the talent this young man brings to the table!
Amparo Cox
My sales man was great Joseph Quinones and Dylan Richardson are the best thank you Brandon Honda!
Katherine Turnick
Bought a used car here a few weeks ago during fourth of July weekend and was super impressed with the service. The front desk was so nice and quickly found me a salesperson despite the busy holiday weekend. My salesperson, Tyler, was great in getting me to the car I had seen online, giving me all the information on it. The insurance process was super easy too and the rep was so friendly. Finished with the finance manager, John, who was super patient in taking me through all the signing and paperwork. 10/10 highly recommend.
Jason Ventre
Ask for Bryan Sherman or David Farner. Let them guide your Honda buying experience - You won’t regret it!
I previously had an awkward experience with Brandon Honda and these two gentlemen worked very hard to resolve my issues. I’m impressed that the professionalism these two gentlemen displayed still exists in a sales environment plagued with stereotypical negativity.
Very impressed! They’ve earned my business.
Martin Keigher
Brandon Honda has great customer service and sales people. Emily E. sent me to the website to look at cars. I am impressed with the website with the variety of new and used cars. Thank you Emily and Brandon Honda. Excellent dealership.
robbie casella
Bought a vehicle over a month ago have a expired temp tag and they never sent me the new registration for the transferred tag.
Update they took care of it immediately after bad review.
Tim Whitley
Brandon Honda continues to offer high quality service and a great customer experience. I've purchased a vehicle from them and worked through the process with a friend and all interactions have been positive. I very much recommend their service center as well.
Rysell Lopez
All I have to say is, ask for Darien Steele. He is such an amazing salesperson. He has gone above and beyond to ensure all my needs are met and he has made sure to follow up with me after the sale was completed. The best car buying experience I have ever had. Thank you Darien, you are truly the best 🥰 …
Trent Sunderman
Went into a Brandon Honda to look at some used cars, left with a decent deal on a Honda HR-V. The person who showed us the car and helped us seal the deal was Jannelle. She was super personable and helpful, made the process of buying a car a little less excruciating. Will be doing business with Brandon Honda again!
Megan Miller
I had the best experience at Brandon Honda! Thanks to Emily E for helping me find the perfect family car! She’s very professional and quick on her feet. Definitely a 5 star experience!
Frank Colla
Been going there for years. Hit a bump in the road with a service issue and management immediately stepped in and resolved my issue. I was very impressed that Honda treated me like my BMW dealership. Will continue to service my Honda's here. A lot of garages are charging just as much without the knowledge my Honda technicians have. . and a management team willing to resolve any issue. Shout out to Mack my service writer. He's too notch!
ItsTruist
Me and my girl bought two cars from Jay Jay. He is very informative and helped us get the best deal possible and what we wanted. That’s our guy!
Justin Jaikaran
Bought my second vehicle from here and all I can say it was outstanding. Bryan Sherman, Relationship Manager, is one of the most genuine salesperson ever. He makes the car buying process easy and will get you the absolute best deal. Bryan is the go-to guy when coming to this place.
T R.
I had a pleasure of doing business with Brandon Honda on 5/19/22. The amazing person I dealt with I definitely wouldn’t consider him as just any sales rep trying to make a sale. I went to another dealership prior to coming to Brandon Honda and after that experience it left a bad taste in my mouth but a part of me was still hopeful so I decided to contact Brandon Honda. I received an immediate response and assistance from the AMAZING MAN himself AJ. AJ was honest, helpful, knowledgeable and extremely patient while conducting business. I originally was all over the place at the beginning on what I was looking for but then after spending time with me walking around viewing inventory he took the time out to get to know a little about me and my daily activities to help me understand what was best for me, he understood what I was looking for and then lead me in the right direction. He went over and beyond and that’s what I call a five star. Thank you for all your help and not giving up on me after giving you a hard time lol. The experience you provided was memorable and I’ll definitely place you on my list of referrals. I also want to thank Fabio for helping me turn my negative thoughts into a positive one after the car shopping experience prior to coming here as I mention I was not hopeful from the bs I was told so thank you Fabio. In last but not least I also want to say thank you to Shaw one of the finance managers. He was extremely professional, helpful and provided a pleasant experience for me during this process. I’ve come up with a name for you all. The dream team! Thank you Thank You Thank You! Thank you for helping me purchase the car that I loved not just needed like any dealership would have … but you helped me get into a car I loved. Thank you again!!!
Ashley Cruset
I hate car shopping and I always expect it will be painful and frustrating, which is why I put off getting a new car untill my old car became unrepairable. I needed a new car and had a vague idea what I was looking for with a reasonable but modest price range. AJ at Brandon Honda listened to what I was looking for and provided me with great options within those parameters. Thanks to AJ's willingness to show me numerous cars around the lot and answer a million questions knowledgeably I found the perfect car for me (which wasn't even on my radar before coming to the dealership), all within a few hours. I've had my 2019 Honda Fit for a few days and it's everything I could have asked for! I'm thrilled with my purchase and I am so thankful that AJ helped me find the perfect car for my needs, his down to earth demeanor and patient presence made the stressful experience of car buying pleasant.
Bertha Sardinas
I found the car of my dreams. Thanks to Camila, the sale representative. She was so kind, patient and helpful throughout the process. She answered all my questions, she is very knowledgeable and professional. I am going to recommend her to all my friends and family. Thank you so much, I am so happy with my new car.
Exploring with the Carter's
The staff was very helpful. Wonderfully experience and would suggest to anyone looking for a new or used vehicle to stop in
Rhonda Ryals Menendez
Thomas Gernhart is my Service Advisor and he always makes things so easy for me. 5 Star Service
Ryan Perian
Had a great experience at brandon honda purchasing a vehicle. Derek Degulis was professional and responsive throughout the entire process! From sales to finance to delivery, it was excellent! Very satisfied!!
Brianna Roundtree
Ive purchased my car here and have nothing but good things to say. I deal with one person usually when it comes to my car Anthony Quinones he’s great and very informal. If i need anything in the future i will be coming to him. Also my service advisor Tom, was great. Came in to get my oil changed and tires rotated and was out in about 35 mins then the time he projected. Great service was in and out quick!
Anna Prescott
Derek was so helpful and made the process so easy! I have been looking for a car since August and he was able to help where other dealers were unwilling. I would recommend him and the entire Brandon Honda team to any of my friends and family!
Cheri Smith
I went to Brandon Honda to have my 2016 Honda CRV serviced. While waiting, I wandered over to the Sales Department to take a look at the new models. Chris Irvin approached me and made me a deal I couldn't refuse. I drove home in my new 2019 Honda CRV and I love it!
Michael Garrido
The care that this dealer takes of its customers is second to none. AJ was the most down to earth person I’ve ever worked with in the car industry and helped make the process extremely easy and smooth and was able to make the numbers make sense!! Big thank you to him and everyone else involved behind the scenes for making sure every transaction is smooth and every guest is happy 👍🏼
Jerry Barber
Brandon Honda boost one of the most professional and diverse shopping experience. We bought a car there and we have the car service there and they are always helpful! Thanks Brandon Honda and all the beautiful team!😊 …
Lakicia Palmer
I love my service advisor, Michael Mack. I have worked with him twice on getting my 2020 Honda Accord serviced for routine maintenance. He goes out of his way for all customers and I greatly appreciated that. I only want to do business with him.
Alma Sheehan
The service was great, the time was quick, about an hour, pretty quick considering I didn't have an appointment and the attention was excellent with Mike Hudak, Assistant Service Manager.
I did call back to inquire about an item on the invoice I didn't quite understand and Mike returned the call immediately, explained my concern, which turned out to be nothing to worry about and he assured me his team will be sure to take another multipoint inspection when I return for the regular scheduled oil change.
This was my first time at this Brandon Honda's Service Center and they have exceeded my expectations.
Melodee Wines
I had the pleasure of working with Emily E. at Brandon Honda. She was very helpful, kind, and made my experience one to share. This was the best experience I’ve had at a dealership. Thanks for your help Emily! Definitely returning in the future!
Christina Duncan
This is my third time purchasing a vehicle from Brandon Honda and all three times I have had a great experience. My old car decided for me that it was time for a new purchase with little warning ahead of time. I called Youseff whom I had never actually worked with but had his phone number from a previous visit over a year ago and made an appointment for that same day. Arrived at 3:00 and was very happy with the amount of inventory available. I had visited another dealership closer to my home the previous day and they had little to no inventory. Needles to say I purchased another CPO Honda Civic (my third one) and couldn't be happier. Thanks as always for the great service!!
Wesley Larkin
Leased both my vehicles from Brandon Honda and have a great experience with both. Sales team was great. Not pushy to make a sale and didn't make me feel uncomfortable. The facility is nice and clean. They have area where you can buy an actual meal if you're there all day.
The service team has been great too! Always nice to work with and of course having a Honda they can change your oil or fix your car relatively quick. Our Odyssey was recalled (not the dealers fault) and they were able to fix all 4 issues in a few hours. Thanks for keeping my car going!
Brandon Cooke
I want to give the biggest shoutout to 2 guys that helped me purchase a new vehicle. I initially inquired online about a 22’ Civic and was paired up with Will. When I arrived he was a bit tied up with another guest so he had Youssef help me out. Youssef let me know that they actually didn’t have any civics on hand but did have some accords to look at instead. He was so very knowledgeable and informative about everything. Super friendly service and he made the entire sales process so relaxed and easy. Eventually I ended up deciding on a brand new 22’ Accord Sport. Will even made sure to check on me throughout the process and showed me how to set up my phone to the car afterwards. I want anybody who happens to see this review if you are looking for someone to help you with the sales process, you can’t go wrong with either WILL or YOUSSEF.
Ian Winston Taylor
Mr. Augustine has been my service advisor for several years. He has always been courteous and professional. He provides the help required. I visited the dealership last Friday (08/06/21) to change my battery (which I thought was covered by the warranty). It was not, but he helped me purchase a suitable one.
He also remembered that I had wanted to trade our 2017 Accord for an SUV. He helped me check the trade-in value and then connected me with Mr. Irvin.
Mr. Irvin assisted me to find a suitable vehicle that we would be happy with. He was very professional, courteous, and helpful. Dealing with Mr. Augustine and Mr. Irvin was very pleasant. I have no hesitation in recommending these two men to those who are seeking to have their car serviced or to purchase a vehicle respectively.
Michael Hammock
After several weeks of shopping for a car and countless bad experiences at many other dealerships, my experience at Brandon Honda was exactly how a car buying experience should be! From my first phone call to discuss what vehicle I was looking for, to the delivery of my new car, the entire team was outstanding! The relationship managers Derek Quinones and Darien Steele originally helped me and, most importantly, they listened to me to find out exactly what I was looking for. They not only found the vehicle, but their executive manager Fabio Reyes worked with me on a price that was well below my expectation. Once we agreed on the purchase, the financial service manager Justin Jerrell made the finance paperwork seamless. If you are in the market to buy a car, I highly recommend Brandon Honda and their outstanding team of professionals!
Max Hazuda
Had a great experience working with Brandon Honda on a trade-in and purchase of new car. Julio is patient, open-minded, honest and caring. From the moment we were first connected, Julio was respectfully diligent (not overly aggressive) and flexible to my needs. We spent the better half of a day exploring potential options, and despite how much time it took, he was able to show me a number of cars before finding the one I drove away in. I highly recommend calling Julio for your next trade-in or any car buying needs. Luis from the Finance department was also a class-act. This was a big time purchase for me and he walked me through everything regarding the finance arrangement and warranty options, and did not let me leave without confirming that I was comfortable with all aspects of the terms. These two gentleman were instrumental in a successful transaction, and I look forward to tapping their expertise for all future car needs, Honda or otherwise.
Donna Dee
My service advisor on 6/10, Anthony Johnson was polite, professional and did an excellent job getting me in and out in a timely, orderly and stressfree fashion. He's an excellent magician! Thanks Anthony
Remy Luera
"Jannelle made this such a fun and personable experience and made being at the dealership enjoyable!"
Ximena Juica
He works extremely hard to help you get the best protection and deal. He helped me buy my car and I love it.
Amy Stover
I just traded my Honda CRV in for a Honda Pilot as I needed more passenger room. Ahmed Ramadan was a wonderful salesman. Very knowledgeable, friendly, and provided wonderful customer service. The manager, Ray, came up and introduced himself to me and went over the deal he was giving to me for my CRV and the Pilot and even purchased lunch for me while I waited. The buying process with John was smooth sailing and I was in and out with my new vehicle within 3 hours. Would definitely do business here again if warranted and will take my vehicle here for all maintenance and repairs. Great job Brandon Honda!
Roger Brooks
Travis was a great salesman. He listened to what I preferred in a car and found the perfect one!
Alexander Bosko
By far the worst car buying experience I ever had, where do I start?!
After the test drive we agreed with the sales man on the price, when I was about to sign the paperwork I’ve noticed that the price changed. So he said that he made a mistake ,that the original price was for 2020 Accord and this one is 2021. But the car was 2020, it was on the paperwork. Somehow I agreed with all this and moved forward with the deal.He then tried to drop on me a different car (same color) with stained seat and 450 miles on it, the one I test drive it had less then 20 miles . So a different salesman (the one I was dealing with left) found me a car in a perfect shape and only 7 miles on it and changed the paperwork (he did a great job).
But this is nothing compared to what the finance guy pull out on me . Not sure but I think his name was Franky .
Was told by the finance guy that I would get all the paperwork i signed by mail, never got it. After few months went there and finally got my paperwork printed,I found out that he sold me a warranty that I specifically said I don’t want it. Also sold me 5 oil changes (was told it’s free). I cancel the warranty on February 8 , a finance lady helped me this time (Franky is not with the dealership anymore) , was told that I’ll get the money back in 3 weeks, still nothing almost 3 months later.
I hope that I was just unlucky and that’s not the way they always do business.
Update: after I post this review Jackie from financing contact me and 2 weeks later I got my refund thanks to her.
Milo Wesley
Fantastic experience here. The staff is friendly and helpful (thank you, Brittany!) and the sales team got me the best deal on a new CRV lease. Julio worked quickly and made the whole process easy.
Thanks, Brandon Honda! Love my new vehicle!
Geeves Deeves
I can't say enough great things about our sales person Stephanie. She goes out of her way to get you exactly what you are looking for. She is not a pushy sales person. She is professional, attentive, and stays with you through every step of the process. Hence why we have leased several vehicles from Brandon Honda.
Be sure to ask for Stephanie. Thank you Brandon Honda for being a great dealership with top notch people!
Daniel Ward
Class act, the service was outstanding. I called ahead and asked about a specific car and a specific trade scenario. I showed up two hours early for an appointment and the team was ready to serve me regardless. My sales rep Steve was outstanding, transparent and thorough, Carlos in finance was expedient, informative and patient and my internet sales contact Brandon was polite and courteous. Outstanding service gentlemen, you’ve earned a customer for life, I’ll be back to Brandon Honda for future business!
TYLER HALL
This dealership has incredible selection of both new and used cars. I worked with Chris Weiss who was incredible professional and kind. He worked so hard to get us a great price as well as made sure our new purchase was exactly how we wanted. He made sure the car was properly cleaner and everything ran perfectly. He did an amazing job and I highly recommend everyone asks for him when they stop in.
Stephen Browning
Best service I have EVER received. The last ten times I was in for service, I never got the person I made the appt with. Now I was told they were no longer taking appts. I dreaded bringing my truck in for an oil change, rotation and alignment but went anyway. This time I didn't have to wait for someone and I got in and out quickly. Tom Gernhart was extremely helpful and in my opinion, went out of his way for me. Thanks Tom
oo Karinails_Nglitz oo
a few tips here,
#1 find Sebastian Bertrand..he will help you like he would help his mom...and us
#2 have a seat and chat for a bit...he pretty much came out with a perfect car AND color..we took it home that day. just sayin..
#3 then ask Jonathan Martinez to play a song for you from literally anywhere in the world..seriously!
Lucy Griggs
Took my Accord in for service early because I'm going on a long road trip and don't want any trouble along the way. My service manager James Johnson was excellent. I explained my trip and asked that they check absolutely everything. I honestly expected to be upsold, but it didn't happen. James explained everything they did and said that I shouldn't need anything else until 2-3 more service visits. James was super nice, honest, professional and friendly, and I feel totally secure that my car is ready for the road.
Sumit Patel
I had wonderful experience purchasing vehicle from Brandon Honda. The process was stress free and pleasant . Ask for Jeremy Ortiz, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” But i was pleasantly surprised to get friendly people like Jeremy who don’t try to “push” anything on you. He is helpful, he listens and was very accommodating. I highly recommend Brandon Honda and Jeremy Ortiz as the sales person for your next car purchase .