Reviews of Mercedes-Benz of St. Louis. (Car Dealer) in St. Louis (Missouri).
Mercedes-Benz of St. Louis
1048 Hampton Ave, St. Louis, MO 63139, United States
Description
Information of Mercedes-Benz of St. Louis, Car dealer in St. Louis (Missouri)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mercedes-Benz of St. Louis
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
7 am–5 pm
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Reviews of Mercedes-Benz of St. Louis
Thia Schuessler
Jay Schuessler at MB of STL goes above and beyond for his clients. He doesn’t just sell you the car and show you the door. He makes sure you’re not only comfortable behind the wheel but also knowledgeable about all the ins and outs. There are so so many incredible features on my car that would’ve gone untapped had Jay not taken the time to sit down and teach me everything — in practice! We drove around Forest Park until I had a good handle on things. He’s incredibly patient and generous with his time, and his encyclopedic knowledge of Mercedes from decades of selling them is unparalleled.
Carla Sanders
Francine Dugger is an exceptionally friendly, professional, and very knowledgeable sales associate. Ask for her and she will take good care of you!
I must also mention the finance officer Mr. Rafael Medina. He went out of his way to ensure I understood the entire financial process of my purchase.He is amazing!
I’ve purchased many cars and this experience was one of the best I’ve ever had! I appreciate every step taken and will recommend this business to everyone. I will definitely be back! Thank you!!!
Carlin Kel
Lesa was very helpful in helping me find my new car. I needed something fairly quickly; she stayed late to show me cars and then came in on her day off (during a snow storm) to finish the transaction. Overall very good experience with the sales team at Mercedes St Louis. We absolutely love the car!
Robert Diestelkamp
Excellent service and attention to detail. Our salesman Jay Schuessler and general manager Joe Wolk went above and beyond explaining all the details of your new EQS at delivery. We had a lot of questions being our first EV purchase and they addressed them all. Very pleased with the personal service we received and very happy with the new car. Thank you Jay and Joe.
Gabe de la Paz
It took 14 months for my ordered car to arrive, but my sales advisor, Jay Schuessler kept me informed every step of the way as it was waiting for parts, then a ship, and finally on the truck to St. Louis. When it was time, Rafael Medina in the business office was extremely patient with us as we went over the details of our agreement. Well worth the wait for my car. I strongly recommend Mercedes Benz of St. Louis. (Hey they have some pretty cool used cars on the lot, too.)
Crystal Green
Jay Schuessler took the time to offer the information sheets for a couple of similar vehicles in addition to the one we came to view for comparison. He was thorough when going over how to drive the vehicle as this was our first Mercedes purchase. Don the finance manager took the time to go over all of our options as well as the different additions that would be helpful over the life of the vehicle. Once that was completed, Jay took back over and was once again thorough as he went over our new purchase showing all of the little helpful tools and tricks. Overall experience was great. Thank you!
Jeff Barwick
Very positive car-buying experience. Relaxed. No pressure. No haggling over price- a fair and reasonable price for my trade (imagine that right. Danny Skipper was terrific- easily one of the nicest sales representatives I’ve ever worked with. Highly recommend asking for Danny personally.
George Whitaker
From the time my wife and I arrived, Danny Skipper was extremely focused and attentive to all of our questions and comments. We went out of curiosity but found a new car that got our attention and interest. Skipper arranged for a test drive and displayed his expertise and knowledge about the vehicle answering all questions we had. We left, telling him we wanted to talk things over (usually a cop-out, I am sure) but he maintained his professional yet personable demeanor. We discussed the vehicle at home and once we made a decision notified Skipper who made the entire purchase process very smooth. After the paperwork was completed, he spent considerable time going over all the features of the S 500 with us. Even weeks later when we had questions he was, and remains, available to assist with questions. St Louis Mercedes Benz has earned repeat customers with my wife and I because of Skipper’s customer focus and service - period. The only thing we were not pleased with was the financial person who had a condescending attitude towards my wife regarding her paying for the car instead of financing it. He needs to work on his “people skills”.
Truc Le
Scott is an excellent salesman. He took his time to explain and showed the car functions thoroughly. The financial manager is easy to work with. I didn’t feel pressure to add anything I didn’t want. The dealership is clean and filled with professional and friendly staff. Overall, I had a great experience buying my car, Scott was fantastic!
Danielle Schaeferle
I called this dealership after seeing a car that I liked online and spoke with Skipper, who offered for me to come by and look at it despite it being close to closing time on a Saturday evening. When I arrived Skipper was very helpful and not pushy whatsoever, which I really appreciated. The finance manager was informative and efficient. I would highly recommend Skipper and this dealership to anyone looking for a Mercedes.
Sergio Rojas
Scott from Mercedes Benz of St. Louis was truly one of the best car buying experiences i’ve ever had. He listened to my needs, was extremely responsive, and very helpful. Beyond that- very personable and professional, and followed up for few days after the purchase to make sure everything was great with the car and that I was satisfied.
Troy M
Scott Brink was a pleasure to work with as he was very prompt, responsive and made the buying experience very smoothly. We purchased this vehicle from out of state. Wife flew down and Scott and his team had everything ready to go…. He kept us informed up to the day of the purchase including letting us know the wired funds were received and even followed up to make sure she the wife made it home alright. Will look to purchase another vehicle from Scott in the future. Troy & Mary Beth
DigitalAura
I would like to let you know how deeply grateful we are for your team at MB of St.Louis, and especially to Bryan who went above and beyond for us on our brief service visit on Sept 23, 2022. We were journeying through St Louis in our RV on our way back to Canada. I inadvertently put gasoline in the tank and within a mile the Diesel engine of our sprinter chassis decided we were not moving another inch.
We were somewhat panicked when we learned that there weren’t any Mercedes Benz dealers able to service us in the area. Bryan explained how backlogged MB of St Louis was with other Sprinters. Indeed, after making several calls locally I was told by all the mechanics and service bays that no one could help us. Out of desperation,I had the RV towed to the dealership and pleaded with Bryan to do his best. Compassionately, he told us he’d try to slip us in somewhere but that he was unable to service it that day. I booked a room at a hotel across the road. All our belongings were in the RV. We were at the mercy of Bryan. He must have noted the worry and concern we had about getting home, because within hours I received a phone call from him notifying us that the RV was roadworthy again and no damage had been done. The tank was emptied and the system flushed. The Mercedes Benz team of St Louis had miraculously and mercifully come to our aid! I personally counted over a dozen other Sprinters in the service lot, so I know and appreciate that Bryan performed an act of kindness that is unprecedented in your industry (at least in my experience).
I cannot thank Bryan enough. Your dealership isn’t just about good auto service, it’s more importantly about human care. Even Bill was kind and compassionate as he tagged the vehicle when we arrived. I wish I lived In St Louis so I could call this dealership my local home base, but that isn’t the case. I’m forever grateful for the prompt and expert care we received from Mercedes Benz of St Louis. Thanks Bryan!
Donna Medina
Jay was very thorough about all the details of our new sedan. He took his time, we never felt pressured or rushed. He made himself available to us at our convenience. We love our new car and will definitely be back!
GuxxiBlue
Talking on the phone with the service department was a miss for me. I had to explain my situation three times (who I am, my car year and model, and what I was calling about again, again and again). Put on hold every time I asked a question, as if this was the first time these questions have ever been asked. That does really build a lot of confidence with me. They could not answer basic questions, like to price of an oil change...? (Very weird) No one was rude or anything like that...just not attentive or enthuse about getting a new client. I have learned over time that not all MB dealerships are created equal. And most of the reviewers only have like one or two reviews, bot like. This is also weird. The only thing that really gets me on this...is that the advisor(s) (all levels) do not seem to know the cars they are selling. You would have thought I called and asked questions about service for a John Deer tractor. At some point I apologized as if I called the wrong department and I was assured this was the service department. You know, the first impression is normally the lasting impression. But this does not mean they do not take care of business, just caught lacking on phone performance.
Cord Arriola
I went into the dealership and was met by Danny Skipper, great conversation almost forgot I was there to buy a car. He was helpful and gave me great insight on what to look for to buy my car. 10/10 Highly Recommend speaking with Mr Skipper at Mercedes.
loren farmer
First time car buyer and had an amazing experience here! You can tell that it is locally owned and that they will take care of you and meet all your requests. I had the pleasure of working with Skipper and he was truely so kind and laid back which is exactly the type of car salesman we were looking for. They are not pushy at all and everyone i met was just exeptional! Cant recommend enough!!
Hasani Bland
This was my first time at this specific dealership. There isn't a need to visit another one because of Francine Dugger. She was very exceptional and efficient. Not only that, she was very knowledgeable and attentive to the customer needs. What an experience! Beyond my expectations and than some!!
Griffin Willig
Today I went in to get my service tune up B. I had the pleasure of working with Mike. Mike is the easiest person to get along with and such a great conversationalist. He provided me with a driver home on initial drop off. Each time I have been to this location I have worked with Mike and it has been seamless. Mike you are the man and I am looking forward to working with you in the future.
Cindy Johnson
Dan Magraw is amazing. I came in for a specific car and it was already sold. He found another car in less than 5 minutes that completely exceeded all my needs. Thank you Dan and Mercedes-Benz of St. Louis for excellent customer service I love my new car!!!
Brandon Cunningham
Scott was extremely pleasant, knowledgeable and laid back. Did not try to up sell us into a higher end vehicle than what we wanted. Very easy process and pleasant experience. 3 snaps, in a Z formation for MBSTL!!!
Burhan Chaudhry
Less is absolutely wonderful to work with. She has been helping my family and I to get the right car for us. The pandemic posed a few challenges but Less went above and beyond. If you go to this dealership, make sure you ask for Lesa. You’ll thank me later.
Jacqueline Jefferson
Scott Brink is one of the most professional and helpful individuals. What makes Scott so unique is that he is spectacular as it relates to customer service. He is amazing at followup, ensuring that you understand and have all the resources as it relates to your purchase.
Sarah Schuessler
Congratulations to Jay Schuessler for 40 great years devoted to Mercedes Benz. His commitment to and knowledge of the brand have made me a Mercedes Benz driver for life. Thankful for his on-call trouble shooting and breadth with depth understanding of these cars. Thanks for everything!
kevin jenkins
My wife and I just bought a GLC Coupe this morning. Lesa Lowry was our sales representative and she was awesome, very professional and fun to work with, and attentive to details. She made sure all our questions were answered plus she sat in the vehicle with us and synced our phones and went over all the features. We could not have asked for a more experienced representative to help with such a huge purchase. We would recommend anyone we know looking for an awesome automobile to go see Lesa! Thanks Lesa for taking care of us within our tight time restraints! We will definitely be coming back to you for our next Mercedes!
Valerie Whitford
Scott is an amazing sales rep! My process of purchasing my new vehicle was outstanding! The attention was catered to me, it was effortless and I didn't feel pressured. Thank you soooo much Scott.
Vicki Magill
MB of St Louis made us feel welcome from the time we walked in. Danny Skipper was especially knowledge and quite helpful in our search for a new GLS 450. He was very patient with us and took the time to help us with our new vehicle needs. We would highly recommend MB of STL and be sure and ask for Skipper!
Randy Freshour
Lesa Lowery was great, really enjoying my AMG GLC 43. The sales experience at Mercedes Benz of St Louis was Top Notch and my first experience with the service department was a pleasant surprise. I would highly recommend them for all of your automotive needs.
KTH
Excellent sales service from Danny Skipper. I special ordered a car and he kept me informed. I highly recommend purchasing your beautiful Mercedes from them.
Steven Baum
I work with Dan McGraw he was an excellent professional sales person and found me the car it was perfect for me and I’m a very happy customer. Thanks to everybody for Mercedes Benz! I recommend this location to anybody looking for a car.
cathy moeller
We are highly impressed with Mercedes Benz of St Louis and Lesa Lowery, specifically. We found a beautiful C300 in stock that is what we wanted and Lesa made the process fun, professional, and very easy. We are looking forward to the Mercedes experience!
Mike Riley
Amazing Service as always! Jay and Darrin coordinated the services quickly and made sure my vehicle was picked up and dropped off with no inconvenience to my normal schedule. I guess I should be used to being treated this way…the consistently deliver!!!
J MacDonough
Francine is the best salesperson I have worked with in all my years. She hopefully is well respected by Mercedes for her excellent performance. Ask for her.
Laci Durler
Lesa was great! So helpful with all our purchasing questions. Made the whole process easy. And the service department is always quick, efficient, and friendly.
dormeshia Haire
Francine is a great sales rep! I have purchased my last 3 vehicles through her! I recommend anyone to her! She’s awesome!
Nicki Schmidt
I was doing my car research when I met Danny Skipper. Being a woman and walking into a car dealership alone was a bit intimidating, but Danny greeted me and was so knowledgeable and helpful!
I would highly recommend working with “Skipper” if you get the chance!!
Aaron R
We worked with Lesa. It was truly the easiest process we've ever been through. Trade-In agreed upon with no haggling, price of the car was agreed upon with no haggling, and before we knew it we were signing papers and driving home in our new GLC300.
Caroline KInstler
I was with Scott And he was absolutely great!! Got things done in a timely manner and he made it a really easy experience!! I love my Buick already!
Dawn Roberts
Lesa in sales and Dan in service were great to work with. No pressure sales, Lesa was very patient and personable and help set up/ personalize the car computer after the sale. I highly recommend her!
Gabrielle Williams
Loved working with Ms Francine at the St Louis Benz location!
She made my experience easy & went out of her way to help me test driven as many cars as I wanted until I found the perfect Benz!
Heather McCauley
Mr. Skipper was excellent in assisting me with getting a car for my daughter. He was very patient with us and ensured she understood all the features of her new car.
Mary Margret Hirsch
Lesa Lowry was patient and listened to all of my concerns and showed me the cars available to me. When we couldn’t find any that fit my needs she suggested ordering what she thought would. I trusted her by then and agreed. I thought I was crazy buying a car sight unseen but upon picking it up 2 weeks later I couldn’t imagine how much I liked it. I have had it for a month now and I really believe this is my dream car. My husband loves it as well!
Laura Shaughnessy
I had an excellent experience with Danny Skipper in purchasing my new GLC 300. He was very professional and patient with my questions. I would highly recommend him!
ROHF Inc. Racheal Onia House Foundation Inc.
I went to the dealership fully not expecting to leave with a car..but my salesperson Francine Dugger did such AN AWESOME job of not only making me feel like a valued customer but that were just starting a relationship and that’s one I MUST share with all my family and friends.
Stephanie Ward
My initial interactions with Mercedes-Benz of St. Louis was not a pleasant experience. But, after a conversation with Adam and Patrick I'm willing to give this dealership future servive opportunities and/or any potential sales that may arise. Thank you so much for taking the time to address my concerns/issues.
Sylvia Cobbs
I had a great experience at Mercedes-Benz of St Louis. Lesa was so awesome. Literally just arriving to work she helped me and it was a smooth process.
Jeff Krupin
Francine was absolutely AMAZING in every way!!! Steve in finance was fantastic as well. Definitely recommend Francine and Mercedes Benz Of St Louis every time
Trey Hitchcock
This week 1/4/23, my wife was was in St Louis on business and had issues with her car. Mercedes-Benz of St Louis went ABOVE AND BEYOND to help her and get us anwsers to what was going on with our vehicle. The entire service department was absolutely fantastic. If i was a resident of this area i wouldnt buy a vehicle from any other dealer!!
Robin King
Mrs Francine was the absolute best!! She made me feel very comfortable throughout the entire process!! I got a BRAND NEW car!!! Sooo excited!!
Tiandra Huff
Lesa and Rafael was amazing! Very welcoming and friendly from the time you encounter them. Both Lesa Rafael made my experience amazing at Mercedes Benz amazing!!! I love my car
Mohammed Jaber
Lesa did a great job of explaining our vehicle options and was very helpful in our selection process and getting us great deal (zero interest)on the EQS.
Gustavo Ruano
Excellent service and support from Danny Skipper. I came in to see some options and went out with a new car. Great experience!
Chrisi Collins
Skipper made buying a car so easy we barely knew we bought it!!! No stress, relaxed car buying and a comfortable transaction!
Ian Dann
Smooth experience with a simple click. Internet Sales Manager, Don Calvin was very professional and prompt, appreciate the service.
Amy Bruemmer
We have been looking for a car our 16 year old for a few weeks. I spent hours researching cars online. Unfortunately, we had been to several dealerships over the last few days and had a few less than stellar experiences. At Mercedes-Benz of St.Louis, Dan Skipper was very helpful and not pushy at all. Don in finance was great too, and he got me an excellent rate. I left feeling like I got a great deal and not at all like I got conned or duped. They even put a big red bow on the car. It was such a nice touch. My son was so excited and we got some really great pictures of him seeing his car for the first time. I would absolutely recommend Mercedes-Benz of St. Louis to friends and family. I hope to be able to do business with them again In the future. Thanks for an awesome experience!
Nicole Huelat
We are so happy with our experience at Mercedes-Banz St. Louis! We researched online for months to find just the car for us. When we found a great car here, Casey helped us immediately and got us in touch with Todd. Since were out of state, Todd sent us a video of the car and pointed out all the details of the car. He was absolutely awesome to work with!! Todd was so helpful and friendly. It took our credit union almost two weeks to get their act together and get everything in place to make this deal happen. Todd was available by phone, text, and email the entire time. He worked with us and the credit union to make the transaction as smooth as possible. We chose to fly to St. Louis so we could drive our car back to Colorado. Todd had Steve come pick us up from the airport and take us to our car! Steve was a really nice guy to talk to on the way to the dealership and helped us with our luggage. When we got there, they had put two brand new tires on it for our drive home! It is a beautiful car and we knew there would be no problems since it was a certified pre-owned, and carefully inspected by them. Thank you for the awesome experience!!
K Mims
Danny Skipper. Was amazing he took his time he was very patient and willing to assist in me finding my new GLC Coupe. Definitely one of the best sales men! Joe Wolk General Mgr. , Don Thomas the Finance manager were amazing getting my deal done!!!
mikehicks213
Working with Lesa made my experience at the dealership very pleasant. She is wonderful to work with, very thorough and made me feel like a very valued customer!!! I will definitely reach out to her directly for my next Mercedes Benz purchase!!!
Linda Unger
We have purchased several cars at this dealership with Scott Gerstenecker as our salesperson. We have always left happy and satisfied that we received a very good deal!
Scott will provide you with top-notch service, and do everything he can to accommodate your needs!
We highly recommend Mercedes-Benz of St. Louis and Scott Gerstenecker! Their goal is to see you drive off in your new vehicle with a smile on your face!
Anne Sherrod
My experience with leasing a car was exceptional! Skipper was such a great help to me. He was knowledgeable, kind, helpful, humble and a stellar sales person. I felt I was working with a freind!
There was never pressure . It was a smooth experience from beginning to end. I would highly recommend!!
Franklin Stephenson
We were in the market for a new small sized SUV and have been considering Jaguar and Range Rover. We decided to take a look at a Mercedes GLB and went to Mercedes-Benz of St. Louis. Scott Brink was extremely helpful and knowledgeable about the vehicle and went above and beyond in answering all of our questions. All the staff seemed genuinely nice and helpful. Would do business with them again.
Diana Barrett
My husband surprised me with a brand new Mercedes’ GLC and when I went in to see the salesman Jay Schuessler . He spent two hours showing me everything about the vehicle. He really made sure I was comfortable with it before I left . I would definitely recommend this dealer and especially this sales person.
Jarret brooks
Great experience! Francine was very accommodating and made us feel as if we were the only customers there.
DRIVER SEAT AUTO SALES
Walt was our person of contact. He was amazing !!!! Very shocked at the level of service received from a big box brand. Made you feel very welcoming and comfortable. Walt is the go to person at this location.
Jennifer Hughes
My Mercedes-Benz rep Lesa Lowry truly provided a 5 star experience!! She went above and beyond to make sure my family found a car that fit our needs perfectly! She made the entire process so quick and painless from start to finish. Also, Steve Maher found me the best interest rate and even beat my pre-approved rate from my bank!!! Absolutely amazing car buying experience. They are the best!!!
Heather Anthony
Best car dealership I’ve ever been to!! They went above and beyond for us. The nicest people work at the mercedes-benz. Thank you for helping me buy my daughter a car for her 16th birthday. They even let us borrow a bow😍 …
Lil Gee
Let me tell you about an amazing experience i had here, Scott was absolutely amazing! He gave me the perfect car buying experience. I was in and out and got the car I came in for. Thank you so much Scott!!!
Amira Avdic
Dan Magraw went above and beyond to make sure I get the car I want and on top of that he made sure I was happy and showed me how to work all the features even was able to get my new Mercedes’ windows Tinted as a perk. I will be shipping with him again soon. Thanks
Barry Hamilton
Absolutely perfect! Lesa Lowry went above and beyond to make sure both me and my father were take care of in every way possible. Could not have been a better experience! Thank you!
Fatima Sehic
Skipper was great! We came in knowing what we wanted and he delivered perfectly. We were in and out without a hassle, the service was amazing.
susan perlut
I enjoyed my experience with Skipper at Mercedes-Benz of St Louis. He was a joy and helped me through the buying process with honesty and integrity.
Craig Stahl
Lesa Lowry, our sales person has been great to work with from Day 1. Long after our purchase we have needed assistance for different reasons and she has always been there to help. Great customer service is the key to a happy customer and I am very pleased with Lesa and the entire Mercedes team. Be sure and ask for her if your looking for a quality luxury car as she goes above and beyond to help find the right car for you.
Lynn Bowen
I purchased my GLE 350 SUV from Mercedes Benz of St. Louis because they are a reputable dealership with an excellent staff. Jay D. Schuessler, Sales Representative, sold us our vehicle. Jay is not only courteous, he is very knowledgeable about all vehicles from bumper to tail lights and everything in between. He is highly qualified and we respect his ability to put us in the right vehicle. Once we purchased our SUV the excellent service did not stop. When it was time for vehicle maintenance Dan Echeveste, Service Consultant, took superb care of us. Dan too is courteous, knowledgeable and always attentive to our vehicle needs. He returns phone calls promptly and ensures you are aware of any maintenance being performed. I can't say enough about Mercedes Benz of St. Louis. If you are in the market for a new or pre owned vehicle give them an opportunity you won't be disappointed.
Sarajevo Trucking
Highly recommend getting your car from Lesa Lowry! She made sure that the purchase was pleasant and easy without any pressure also was very friendly and knowledgeable!
Tim Mabrey
Danny was very knowledgeable about the various models. He was able to provide insight which enabled us to pick the right car for us.
Michael Corry
Jay Schuessler is a professional who works to make sure he understands his customer's needs and desires in purchasing luxury cars.
Nancy Beam
We were traveling through town and John Cordes, service consultant, was excellent and went out of his way to help us get the part we needed to get us back on the road! Dave Cissi was very helpful too when John Cordes wasn’t available. Thank you Joe Wolk for an excellent Mercedes experience!
Chad Farris
Everyone we met at Mercedes of St Louis was very nice. Lesa Lowry was truly exceptional, knowledgeable, and very professional. Without her help and dedication I’m not sure we would have bought a car here. Lesa Lowry is definitely the salesperson to see and ask for at Mercedes of St. Louis. Thank you so much Lesa Lowry for your patience and going the extra mile to make our deal work.
Trina Bstroter
Our sales person Ms. Francine Dugger was excellent. She was very patient and attentive to our needs.
Miss January
Don Thomas was great! Please ask for him for all your Mercedes needs.
Tawana Bond
Jay, was excellent. Very patient and knowledgeable. This purchase was streamlined so efficiently. I did this all online.
Jacob Rice
Their service department is always efficient and professional. Darren goes out of his way to ensure satisfaction. They even wash your car when you bring it in for service! Tire prices are very competitive with area businesses, ordered a set yesterday and they already had them by this morning. The waiting room is comfortable and always has fresh (complimentary) coffee.
I haven't purchased off their showroom floor But every time I've wandered in there while waiting for my car to finish getting serviced the sales team have been extremely pleasant. It's a newer building and very clean. Super convenient location. I'd recommend this place to anyone
Hailey Farris
My husband and I stopped in just to look around. After meeting Lesa Lowry we let her know what we were possibly interested in and our price range. She showed us our options and she found exactly what we were looking for. We agreed on a very fair trade in value for our vehicle. Then after contacting our bank we had finance arrangements. The whole process was pretty seamless. Without Lesa Lowry’s attention to our needs and wants in a vehicle we would still be looking. Everyone including Lesa Lowry we met and encountered at Mercedes-Benz of St. Louis was very polite, professional, and outstanding to deal with. We encourage everyone to stop by and see what they can do for you.
Taryn Veasy
I had an amazing experience with my sales person Lesa Lowry. She was fast, friendly, and efficient. It was a very smooth process from test driving my vehicle to financing!! I would recommend them 1000 times if I could ❤️ I love my new car it was exactly what I wanted.
Senthil Kumar Sathiavelu
I received a call from Lesa Lowry for my online request and I end up in buying the car with them. I see professionalism, honest and the way she handling customer is sooo good. Even though I live in Chicago I’m ready to drive and buy from them. She’s having great knowledge about cars and advised what the current market is. I really appreciate her patience and prompt response. Waiting and Excited to pickup my car. Lesa is a great asset to the dealership.
Jackie Kostelac
I would highly recommend Mercedes-Benz of St. Louis. I have purchased all of my cars with Jay Schuessler and have been working with Darren Compton for my services. Both are so knowledgeable of the cars and go above and beyond for any of my needs. The service is so prompt. I have been extremely pleased working with them over the years and could not ask for a better team. They treat you just like family. Would recommend 10/10!! Go see them :)
Manesh Patel
Lesa Lowry was Amazing to work with! She is very knowledgeable about these vehicles. We had to wait almost 5 months for our order to come in. Lesa always kept us informed of the status. She made the car buying process enjoyable.
Nova Kayne
I recently had my car serviced at Mercedes-Benz of St. Louis. Bryan Kanofsky was my service advisor. He was so fun to work with! He has super fun, out-going, always smiling and very personable. I had to bring my car back to have a light on the dash fixed but Bryan helped right away and personally made sure that it was taken care of. You guys are lucky to have such a great employee!
Pete St Jean Ohio
Ryan was very nice and took care of us quickly. They found the issue that 2 other MB dealerships never found. We were on vacation and near St Louis when our check engine light came on. they took us in right away and performed the diagnostics in spite of their full schedule. They told us we could still drive with the issue, gave us the parts list that needed to be ordered, we ordered the parts at the Flagstaff Arizona location, and got us on our way in less than 2 hours. Couldn't be happier!!! Highly recommend!
Valerie White
On December 10th, I had the pleasure of receiving some the most amazing customer service from Ms. Francine. Everything from meeting her, to getting general information, test driving the vehicle and finishing up the car purchase was very smooth and painless. I will say this is the first time I’ve been in and out a dealership in under 2 hours so that was also a plus. Thank you so much Ms. Francine for explaining everything so thoroughly and making me feel comfortable in going forward with my decision.
Don the finance manager was also wonderful and had a great sense of humor. Thank you for also making the process fast and smooth.
Sarah Cole
Great customer service! I had a great experience with Danny Skipper. He was very professional, engaging, and knowledgeable. It’s obvious that he pours his heart into what he does. He didn’t make me feel rushed or pressured at all and really listened to what I was looking for. I will definitely be recommending his services to all of my family and friends.
Craig Mayhem
Jay Schuessler made this a quick, easy and painless transaction! Great experience and would definitely recommend MBSTL to anyone.
Diana Gresko
Everyone was so helpful from the beginning to the end. The advisor that greeted us in the garage was so personable and took us directly into see Brian. Brian made sure everything went great and in a timely manner. Car was fixed that day as we were told. Extremely pleased with service. From the time we arrived until picking car up! Keep up the good work!
Beth McDonald
Buying a car from Mercedes-Benz of Saint Louis and my salesman Danny Skipper was such a great experience. Danny is very friendly and personable. And the employee in the finance department was so nice. I would definitely buy a car from this company again and I would request Danny Skipper as my salesman. I had a wonderful experience.
Barry Davis
Working with Skipper made car buying an easy experience. He was very knowledgeable and accommodating. He went above and beyond to make our experience enjoyable, and his forthcoming approach was a refreshing change from previous experiences we’ve had at other dealerships. Highly recommend!
Thomas Castleman
Had a great day on April 8, 2022. Spent time with my agent, Jay, and he provided me with great support toward my purchase. Steve was great in handling the financial support process. I thank both of them for the great experience. I have a great new Benz!
tim ford
I was very pleased with every aspect of my vehicle purchase. My sales person Jay Schuessler was very honest about the condition of the vehicle and made the process of buying a used car from long distance a comfortable experience. He answered all my questions quickly and completely and even picked me up at the airport to deliver my new car personally.
He also helped with the pre purchase inspection I requested by an independent shop. Normally buying a car is a largely unpleasant process but Jay smoothed out every wrinkle . I think if you are dealing with him you'll find him to be an old school , no pressure guy that loves cars enough to make sure you are getting a good one yourself.
Bernard Becton
Lesa Lowry, my Mercedes Benz sales representative, is 100% hands down the best! I wanted a particular Mercedes car; however, Lisa referred me to an SUV that had fewer miles, plus much safer and a year newer! I'll buy my next Mercedes from Mercedes Benz, St. Louis,
and hopefully from Lesa!
David Bromaghim
Amazing experience! I generally dread dealing with sales people, but much to my surprise Danny wasn’t that. He was genuinely thoughtful in answering my questions and completely invested in working with me to make sure my needs were not only met, but exceeded. If you visit MB of STL, make sure you ask for Danny.
Joe Grant
I came into Mercedes-Benz and met Danny Skipper. He showed me many cars. He was very patient as I was indecisive on what I wanted to buy. I highly recommend Danny for your next purchase. He was knowledgeable of all his inventory.
Rita Chu
I've been working with Service Advisor, Ryan G, the last few years for my annual car maintenance and other minor road mishap issues. Ryan is always very prompt, professional, and transparent explaining the service work for my car. The work tenure of some of the staff is incredible, which speaks volumes about the company. I highly recommend Ryan and other excellent team members (including the best shuttle service folks ever)!
John Rivera
Jay and his crew were very professional. I appreciate him updating me on the ordering process.
Audra Sapp
Lesa Lowry helped us purchase our Chevy Malibu and was so helpful and kind to us, she made the whole process quick and easy and was so professional! I recommend if you go there just ask for Lesa!!
Yunshu Zhao
Bought my first car with Lesa. She is absolutely wonderful!! Patient, thoughtful, and super helpful. Everything was done efficiently and professionally. Would definitely recommend.
Dawn Lance
I came in to test-drive a car. I told Lesa straight-up that I wasn’t in a position to buy that day. She was still very nice & friendly & spent a lot of time with me & answered all my questions. When I am ready to purchase, I will definitely come back & buy from her.
BLESSED Markis
Francine gave me the best service. She met every need I was concerned about. I definitely recommend her to anyone who is looking to purchase a vehicle. She’s amazing!!!!
Sean Keane
Dan was a pleasure to work with and a great salesman. We’ll definitely be back in the future!
Johnny Axton
There I was, sitting in my trusty 2010 E550. We’ve had some good adventures but she was getting old. She was begging to retire. I went to Plaza and was getting beat and battered over the trade-in value. They were way under. I just wanted the fair KBB trade in value. Nothing crazy. That and the high pressure sales tactics I was ready to get out of there and narrowly escaped with my bank account in tact.
I decided to press on and look elsewhere. I was coming up over the hill on I-64 and saw the most beautiful beacon of hope. A very sleek and stylish building. A building that looked like it belonged in place of the Taj Mahal. Not just any building. It was the Mercedes Benz of St Louis dealership.
Upon entering the building (which was so nice I almost felt the need to take my shoes off at the front door), I was greeted by Scott G. Scott had a firm handshake. One that instills confidence right from the start. He showed me around and sat me down in a few cars. He was not in a hurry to sit me down at his desk to hammer out a deal and I really appreciated that. Scott actually listened to my needs and paired me with the perfect car. The test drive went great and I was ready to make a deal.
Now we’re at the part that I normally dread. Hashing out a deal. We sat down and the first thing was to figure out what I was getting for my trade-in. I was drinking the complementary water while waiting on Scott to hit me with the numbers. He comes back and shows me the most reasonable break down I’ve ever seen. My trade-in offer was for KBB value. I did not have to fight one bit to get it there. Just a reasonable first offer through and through. After sorting out a few other details I signed. While we were waiting on the finance office Scott was telling me stories about his family and just being personable all around. Really made the time fly while we were waiting on finance.
After all the paperwork was signed and the deal was done we went out to my new car. Scott sat down with me and showed me everything it could do. It was a lot of information to remember. Scott then asked me to come back again in about a week so he could show me everything again and give me a free car wash. I really like that he wanted to take the time to show me again and incentivize me to come back with a car wash. This is a guy who truly cares about his clients. The last thing Scott said to me before he got out of my car to send me on my way was “I am now your car guy”. Yes Scott, you are absolutely right. You are my car guy. Thank you for the excellent service.
Aimee Simpson
Francine did a great job finding me a new black GLC 300 with all the features I was looking for. I love it! 🖤
This is my 3rd Mercedes from Mercedes-Benz of St Louis - the Service Department is top notch - Darren and Ryan are always there to answer all my questions and get me back on the road in no time. I highly recommend.
Bridget Ramsey
Recently purchased my GLE 350 from Mercedes-Benz of St Louis. It was a very smooth transaction. Lesa Lowry was very knowledgeable and professional. Her kindness was top notch and she went above and beyond to meet all my needs! Thank you Lesa!
Dan Cordes
Dan Magraw is an excellent salesperson. He follows through on all his promises and keeps me well informed.
s diruscio
Awesome place to buy a car. They treat you like family. Scott Brink is the salesman to talk to.
Raven Castle
Mike Rowe was phenomenal in his customer service and support throughout my cars repairs. This Mercedes-Benz location has always took excellent care of me.
Aaron Hall
Mercedes-Benz of St.Louis does it right! They made buying a car pleasant and easy. It was a wonderful experience from beginning to end. Not only did I get an absolutely great vehicle, my representative Danny Skipper made sure the process was smooth and that I was completely satisfied with my decision throughout. Skipper really has great customer service! He's a great rep and a really nice person. Thanks so much!
Donnie Tourville
If you are purchasing here be sure to ask for Don Calvin, made the whole process quick and easy. We will be back!
Justin Miles
I worked with representative Danny Skipper over a couple of days to find exactly what I was looking for. He explained to me a lot of features that were available and helped me test drive a few cars that I was comparing. I had a lot of questions but he worked very patiently with me and I ended up finding the car I was looking for and I did it in a way that was good for me. I will definitely continue to work with them in the future.
Financial managers Steve Maher was very helpful and professional about working with me on the documents to finalize my loan and purchase. It was very helpful the way he was breaking down the different insurance offers for the gap and coverage and warranty.
Srikanth K
Thanks! to Lesa Lowry.. she helped me with lot of patience in adding/removing features to build and ordering my dream car🙂 …
Exercise with Ellis
Mr. Washington has shown nothing but exceptional customer service. Mr. Washington takes his time and answers every question with thorough explanation. My wife and I both appreciate Mr. Washington’s service and we would recommend him to anyone who is considering buying a Mercedes Benz. Looking forward to working with Mr. Washington in the future when time comes to upgrade my wife’s vehicle.
Nathan Neal
Walt is great and a pleasure to buy from! Thanks for making my first MB purchase great.
Dustin Coleman
Danny Skipper at Mercedes dealership was absolute the BEST. From the time he greeted us til the next day I bought the SUV Mercedes
GLE 350 it was a seamless transaction.. the best I have experienced so far. Not a pushy salesman just letting me embrace every moment til I drove off. He’s the best and made a dream come true for me. Comes HIGHLY RECOMMENDED!!! Dustin Coleman
Kevin Hutchens
I encountered a speed sensor failure on my Mercedes RV en route to Colorado. I called Mercedes-Benz of St. Louis while traveling on the interstate, Ryan told me to bring it on in and they could take a look. I rerouted directly to Mercedes-Benz of St. Louis, they brought the RV in and had it fixed within two hours. I was back on the road to Colorado. Everyone was super friendly very professional got the job done quickly and it was under warranty to boot. Definitely be back if I’m in the St. Louis area.
Jane Tracy
Rickey helped us to understand and select the elements of our car. He ordered and then organized a European pick up. It was fun and a good way to see Germany! The whole process of making many decisions was expedited by Rickey. We love our car!
Laura Weatherspoon
My service advisor Bryan Kanofsky was absolutely fantastic. He took care of every single item I brought to his attention. The technician was also fantastic and found the sound we had been complaining about, and even put the car on the rack to show us everything. Could not be happier with our last visit.
Yusuf Bland
Great experience very helpful and can’t wait to purchase my first car from Ms Dugger
Jay Patel
I have been trying to order GLE 350 since last 3 months with Local Dealer in Springfield, IL, worst customer service experiance I had ever with them so I search on google and fonud Mercedes Benz of St.Louis. me, My wife and my 6 yrs old son went to the visit the location next day of Father's Day to order GLE 350, but luckily we found one what we're looking for so we don't have to wait 4-6 months. We had best experience with them and such a great customer service I have got ever! Lesa Lowry help me with everything, she was very helpful, She also was so excited that we found the GLE that we was looking for. also Jay Schuessler help me with all the great features that have in GLE, setup app on my iPhone. he introduce me with all the staffs and walk through the service department. I highly recommend this place. I wish I could give more than five star because they deserve more than five. Lisa and Jay was knowledgeable and very professional. Lisa and Jay Thank you Very Much!! you guys are the best.👍
Kari Moellenhoff
I had an amazing experience with Lesa Lowry. She was the most professional person I have encountered while puchasing a car. Not to mention friendly, helpful and super nice. If you are ever in the market for a Mercedes I would recommend reaching out to her for sure. :)
Stephanie Haislar
I walked in to Mercedes Benz without an appointmentand I was approached by Danny Skipper. He was very friendly. I was apprehensive about the whole experience but he really made me feel comfortable. I would recommend him if you need a car.
Dave Chandler
I purchased my SL 500 from St Louis Mercedes two year’s ago and wouldn’t take anywhere else to be serviced. My service advisor Darren Compton always goes the extra step to make sure all my service needs are taken care of. I highly recommend St. Louis Mercedes Benz and Darren if you’re looking for quality service.
Sonny Alunovic
Walt Gallegos was an awesome sales advisor! He made sure to bring out every vehicle I wanted to check out and made sure that they had everything I wanted prior to me making a final decision! And worked extra hard for me to get a good deal!! Definitely will be back again!
armadapat2
My sales rep at Mercedes-Benz of St. Louis, Lesa Lowry, was fantastic. The whole process was smooth and quick. I always received requested info timely and eventually made an easy decision thanks to her assistance. I highly recommend her.
Shilah Thomas
I went to get some new tail and brake light bulbs put in. I also had new wiper blades installed as well and everyone that helped me from the parts department to the service department were really friendly and helpful especially Mike he was awesome! I was even allowed to bring my puppy with me inside so that was a plus. Mercedes St.Louis is definitely the place to go for all your Mercedes needs.
Michael Vasta
I had a problem with my Mercedes and they got me in same day and took care of issue quickly. Car was cleaned and the staff was professional. Highly recommend service and buying your next Mercedes’ from this dealership. The new General Manager Joe Wolk personally ensured the experience went smooth from start to finish
Nick C
I love Mercedes Benz of St Louis. Danny Skipper helped us purchase a pre-owned Mercedes GLA to replace our old ML and it was such a pleasant experience! It all was seamless and Skip was so funny. I would highly recommend Danny Skipper and this dealership to buy your next car, they care and want to help you. The prices are also very upfront and fair compared to the added premiums at other dealerships.
Max Henning
My wife and I just purchased our 2nd Benz and are repeat customers of Mercedes-Benz of St. Louis. We had the pleasure of working with Danny Skipper this time around and he is great! Unlike traditional cars sales "people", there was no pressure to buy, he wasn't pushy at all, and he made sure that we were able to see all the available options to us. Needless to say, we left happy and have no buyer's remorse which can often times be how you feel after purchasing a new vehicle. Thanks Danny and MB of STL!
Hilda Phillips
This was my first time purchasing a Mercedes.
My Mercedes Representative Lesa Lowry was just a wonderful help and with her assistance my purchase went smoothly!!
I recommend her to everyone I know to purchase a Mercedes in the future.
Thanks so Much Lesa
Amanda Ferguson
Lesa is the best! She made our purchase experience smooth and is incredibly knowledgeable.
Best Brands Perfume
Fast friendly service with Walt, he is very professional and far exceeded the “other” Benz dealership, furthermore it’s a great atmosphere, coffe, and snacks while you wait for your Mercedes to be worked on.
Patricia Miller
We purchased a GLE450 at Mercedes Benz of St Louis on Saturday March 19, 2022. We are grateful to Lesa Lowry, Sales Consultant for her expertise in guiding us through the purchasing process. Lesa impressed us with her wealth of knowledge about the vehicle and her careful attention to detail She was extremely adept at handling our special circumstances. Her friendliness and professionalism are very much appreciated. Pat and Bob Miller
Jennifer Lupo
Skipper our car salesman and Don the Finance manager helped us in the purchase of a car for our kids. The process was quick and easy and we appreciate the service we received. 5 Star Service
Amanda Bird
Skipper helped us out today with my first time buying a car! He's a good and patient salesmen, we had a great experience and left very happy! He got us a good deal and even threw in an oil change. Much better and more professional than other dealerships we've been to. Thanks!!
doug moody
I bought a G 550 from Mercedes-Benz of St Louis. Lesa Lowry was my salesperson and she was very helpful and pleasant to work. My entire experience was easy and hassle free. Highly recommended!
Brad Westcott
My wife and I just bought our third Mercedes and we received impeccable service from Danny Skipper. Danny was understanding with our needs and very easy to work with throughout the entire transaction. We recommend him highly to anyone in the market for a new car.
Jackie Horton
I brought my car in for service last month and it was my first experience with Mercedes-Benz of St. Louis. Bill checked me in and was a joy to deal with--then I met Bryan Kanosfsky who was going to oversee my service visit--he explained the maintenance that would be done and was also very pleasant to deal with. I then met the Service Manager Dave Cissi who again was very pleasant and checked in with me when my service appointment was completed. I also spoke with the new General Manager Joe Wolk whom I have dealt with previously and is the reason that I decided to change to this dealership because he always has seen to it that I am pleased with my choice in vehicles and that I always get excellent service. I then met the owner Tom Hennekes who spent some time visiting with me. All in all, a very pleasant experience!
Luke Jansen
This was my first car buying experience and it truly stood out from the many other local dealerships that we browsed. There were no gimmicks or games at all. The used vehicle I purchased was in fantastic quality and condition and came at a very fair price. The salesman, Walt, was very easy to work with and honest making this a great experience. I highly recommend working with Walt for a smooth, straightforward car-buying experience. I will definitely be back when it comes time to purchase another vehicle.
Brett Clark
I just purchased a new GLC 300 yesterday from MB St. Louis. Our sales consultant Lesa made the entire process simple and enjoyable. I've had experiences at other dealerships where the consultant was either pushy or seemingly disinterested and Lesa was neither of these things. She was knowledgable and so pleasant to work with. She found me the perfect model, in the color I was hoping for, and at a price I was comfortable with. Also, It is always nice when the sales person is excited for you too! This is my second car from MB St. Louis, and I would tell anyone who is interested in a new car to go and ask for Lesa! It's a wonderful dealership, fantastic staff, and their customer service both before purchasing and after is superb.
Diane Davenport
We have worked with Scott since 2018. This has been a very professional experience. The sales-pitch was not intense and the result is that we are driving a beautiful sedan that we had leased. It was time to terminate our lease so then we spoke with Scott and made arrangements to purchase the car. Today we closed that deal. Another positive feature of the business is Steve Maher, the financial manager. Such a comfortable process...very knowledgable in response to my questions.
Another plus is the dynamic service department. It always has been a very pleasant experience. Thank goodness we have never had any real service needs except for the regular check-ups!!!!! Many thanks for being a part of the City of St. Louis business community.
Kala Miller
We bought a used vehicle from here and the whole team was great to work with! Our salesman was Skipper and he was amazing to work with. They were very much “no pressure” sales which made our car buying experience very enjoyable!
Tony Giordano
Update: just bought my 5th car from St Louis Mercedes. Took my Mercedes in for service with my favorite service manager Dan Echeveste. Dan was generous enough to scrounge up a service loaner. A couple days later and I had to contact my favorite salesman Jay Schuessler to buy the service loaner and trade in my wife’s Mercedes’. Turns out she liked it even more than her current Mercedes’. One hour visit and I was out. Thanks for first class support from Dan and Jay!!
Bought my fourth car from Mercedes Benz of St Louis last week. Another great experience led by my sales associate Jay Schuessler. Nobody knows the Mercedes’ product line better than Jay. I’d also mention my experience with the service department is also outstanding.
Zaria Zepherin
Very informative, timely, thorough and kind! Definitely recommend his services for anyone’s Mercedes needs!
SUZETTE FUHLER
I just purchased my third car from Mercedes Benz of St. Louis . I was involved in an accident that totaled my car. I was, therefore, required to purchase a new one quickly. Scott Brink was incredibly helpful in directing me to the right car quickly and efficiently. He spent a great deal of time showing me all of the features that differed from my previous car.
There are other Mercedes dealerships closer to where I live, but, prefer this one. They have always taken excellent care of me
Adam Hilkenkamp
My wife and I purchased a vehicle from MB of St. Louis and couldn't be happier with the vehicle and the service we received from Scott B and all of the staff. They went above and beyond to make the experience quick and thorough. We were able to test drive the vehicle, fill out the necessary paperwork and go over everything with 2 young children present because Scott did a fantastic job of keeping them entertained. I am hoping I do not need to buy another vehicle for a while, but I would definitely recommend reaching out to Scott and MB of St. Louis.
gannah jackson
My experience with Francine was exceptional from start to finish. Thank you again.
Eva Foggs
Skipper provided excellent customer service. I look forward to working with Skipper in the future.
Alex Buford
Skipper was great, got me a very good deal on a used car!
Scott Haalan
Worked with Skipper throughout entire process. I'm not experienced purchasing vehicles through dealerships, he worked through everything with me while remaining very patient. Ended up getting a great deal on a Tacoma! Highly recommend going through Skipper as he was up front and honest throughout my time at the dealership.
usher2266
Scott was terrific to work with. Took care of all our needs and answered all our questions. 5 stars.
N N
Mercedes Benz of St. Louis provided the best car buying experience that I have ever had. The staff is very friendly and Rickey Washington made the experience enjoyable and seamless. I highly recommend Mercedes Benz of St. Louis to anyone who is in the market for a new or used automobile.
Katie Keane
Dan Magraw is the best salesman we've worked with! Not only does he know the cars inside and out but the care he took to get us what we wanted in our price range meant so much. 10/10 would recommend him to anyone looking to buy a Benz! Thanks, Dan!
Rosemary Bain
I've had my GLA 250 for three years! Whenever I need to bring my car in for any kind of service or maybe just for air in my tires, my Service Advisor Mike Crowell without a doubt goes over and beyond to ensure all my needs and concerns are met. He's always kind and generous. I truly, truly appreciate him. Thank you for everything you do Mike!!!
robert Bonnett
Skipper was so helpful with the purchase of my new car. He was very paitent with me and very knowledgeable. Thank you Skipper I will definitely be back and refer all of my friend and family to you!
Nevy Mustafic
WOW, what an amazing experience we had with Danny Spiker and the Mercedes of St. Louis dealership. This was by far the best experience we have ever had buying a vehicle. Danny was so attentive and transparent with questions we answered. He wasn’t pushy and wanted us to be confident this was “our car” before we even started any of the buying process. Steve from Finance was amazing - got us the best rate possible no negotiating at all. We will definitely be back!!!!
Nevy & Admir
Aiden Gibson
Danny Skipper is a great salesman. I had a great experience with him at Mercedes- Benz of St.Louis. He was very caring and patient with me. I highly recommend him on your next purchase.
Dawn Gibson
Danny Skipper is a kind and thoughtful salesman and person. He has taken care of my family's needs when it comes to our car purchases. I would highly recommend him!
沈爽
Scott is very support and friendly! Literally the best service one can get in St. Louis!
Jared Earnhart
The overall purchase experience was a breeze from start to finish. From my initial online inquiry with a quick response, to the experienced sales representative who answered all of my questions and went above and beyond. Scott Brink made the experience enjoyable and seamless. I highly recommend Scott and will be back for future purchases.
Jamie Doss
I had another good experience with MBSTL! I highly recommend Lesa for assistance with purchasing a vehicle. This is my second car purchase at MBSTL and Lesa as my sales rep! She really goes above and beyond to make sure the entire process is seamless for you! Ask for Lesa!
Stephanie Reeves
Great customer service and my sales woman was wonderful!
leatha smith
The service is phenomenal Mike Crowell is an outstanding service individual he cares he’s very polite and quick listen to your questions and answer them accurately. Kind does a great job at customer service. Thank you all at Mercedes- Benz Saint Louis I appreciate everyone there!!!!! Awesome team!!!
Nichole Mobley
Lesa Lowry was phenomenal! She communicated with me via email and text about what was available on the lot since I am not a local. When the vehicle I had my eye on sold before I could get there, she helped me find exactly what I wanted and more! She was very knowledgeable about each model and the yearly differences. If you’re looking for your perfect Mercedes, Lesa is definitely the one to talk to.
Katie Keane
Dan is always great to work with! Very friendly and knowledgeable and we always know we’re in good hands!
Sue Ellen Minich
Lesa was very helpful when we were looking for a car for my husband. She responded back immediately with pictures of what was available since supply is very tight now and explained all the models / features of Mercedes, since we were comparing it to Audi.
Taylor Caplinger
Took the time to make sure I was completely satisfied, no matter how many cars we test drove! I appreciate the help.
Don Witt
Danny Skipper was great to work with purchasing our Toyota Highlander! Very patient, not a pushy salesman - highly recommend going to see him if your in need of a new Mercedes or any used vehicle!
Kyle Schleusner
Dan Magraw was amazing to work with! Very professional and helpful.
Oanh Vu
Scott Brink is a great saleman out there at this dealer. He was so patient with us when we came in to buy our car. He even worked with his boss to make sure we would have a better deal on our car. Everything went smoothly with his help. If you need a good saleman to buy a car, go to Scott Brink! He knows his stuff. Thank you!
aaron kindlesparger
I could"nt be happier with the service and making the purchase of a vehicle from a dealer an easy and pleasent experience
with salesman Danny Skipper.
michelle l
Went to get my sisters car maintenanced and they were so much more helpful than Mercedez Plaza. Staff all around is great, Darren explained everything to me and was so helpful and kind. If youre getting your car maintenanced there get Darren!
chen keke
Francine is the best. She provides the most professional and effective shopping experience. She let me drive my dream car four month early. Thank you so much.
Endur Ex
A huge thanks to Ms. Francine for making my experience a smooth transaction.
Rob Scharp
Lesa in sales was amazing! Very patient and took the time to help!
Amber Moreland
Lesa Lowry was great! So kind and personable and helped me with my first ever car purchase!
sherry reddo
This experience has been, without a doubt, the most layed back enjoyable car buying experience I have ever had. I would highly recommend Danny Skipper. Look him up and you will not be disappointed.
J G
I had a fantastic experience dealing with Jay Schuessler at MB of St. Louis. He was very attentive and helpful throughout my out-of-town purchase Jay provided video of the vehicle, answered all of my questions, guided me through every stage of the process, and was always available to respond to messages or speak on the phone. The vehicle is beautiful, and I couldn't be happier with my purchase. I had a great experience with Jay and would definitely suggest him! Shout out also to Andrew Choate and Steve Maher on the finance side of things for finding me the best rate and making the transaction go as smoothly as possible. Thanks Guys!
Eric D.
My wife and I are greatly impressed with the professionalism exhibited at this dealership. Danny Skipper was extremely courteous and knowledgeable during the whole process of helping us with our C-43. We will be taking our business here from now on.
Samantha C
Skipper and Steve were great to work with! Made the whole experience so much more enjoyable!
Nina Maitra
Lesa Lowry was great, very helpful, and kind! I am extremely satisfied with the service I received from Lesa and from MB of St. Louis in general. I am also very satisfied with the car we bought from Mercedes!
Dawn Gandy
Darren C. Is the best in the Service department! He recommended Lesa Lowry in Sales to purchase our next vehicle. She was very responsive and helpful in our search.
Lin Quincy
skipper he is really nice! professional and helpful very good experience!
kehinde Hambolu
I just purchased a GLC 300 Coupe at the Hampton location
Lesa lowry was extremely pleasant, respectful, patient , courteous, keep me updated every step of the way and provided excellent service
I was even more impressed when I received the car. I am super impressed with the overall smooth experience and I highly recommend lesa for your car needs
alx88chef
Danny Skipper showed me used cars. He was through, professional and had great product knowledge of your cars. My wife and I will be back when it’s time to buy a car!
Kathy N.
I purchased a used car from Mercedes-Benz working with Darryl Owens. Really had a great experience looking and buying the car. Darryl was very personable and did not pressure me at all. Much different with other dealerships. Also Mike in finance was extremely helpful. Both men were very professional and knowledgeable.
Paul Seneker
Lesa Lowry and Joe Wolke were great! They are both very efficient, effective, and responsive. I will definitely be contacting her when I am in the market for another vehicle.
Staci Jo
Walt is very helpful and friendly. Great guy to work with!
rhonda vanderweele
The staff at MB of StL is top notch! I had the extreme pleasure of working with Danny Skipper who was professional and knowledgeable. I highly recommend asking for Danny if you are in the market for a new car.
Laura Brett
We purchased a vehicle out of state from Mercedes of St Louis and everything went flawless. Walt made the process easy; from the paperwork to the actual delivery of our vehicle to Georgia. We will definitely purchase from them again. Thanks Walt!!
Emily Hagan
If you're in need of a new or pre-owned vehicle , Lesa Lowry is your girl ! My husband and I love her and we are always impressed with her professionalism and integrity .
John Holtzman
Could not be happier with St. Louis Mercedes. Service department is incredible. Especially compared to the other Mercedes dealership here in St. Louis. They were professional right off the bat and could not have been nicer. Figured out multiple problems and fixed them immediately. Would never use another Mercedes dealership in St. Louis. Head and shoulders above the other dealerships Who gave me the runaround for months.
Jun Kim
For car purchase, Scott Brink and the branch are best in St. Louis, bar none (Scott Gerstenecker also helped me a lot.). Mr. Brink was attentive, experienced, and most importantly, entertaining -- which you'd not usually expect from a sales representative while trying to purchase a car. I felt him as a close friend of mine, who is much knowledgable than me in Mercedes cars and wants to help me buy a good car. He is a huge asset to the branch and deserves much kudos.
Tanseer Butt
Walt Caswell (service manager). The best experience I've ever had at a dealership in a long time. Most knowledgeable person I've ever come across concerning my Mercedes (R350) after my dad of course :) I had recently purchased my car from Florida & the check engine light had come on. After many visits to service repair shops including some other Mercedes dealership, I finally decided to contact Mercedes of St. Louis and got to talk to Walt. He took the time to understand my problem and looked at all my history of past visits and what I had been told by others, informed me of many other things that I had no clue about, diagnosed the problem & really made me understand what was involved. Even thought the cost of repairs was little intimidating, I left the dealership with a sense of relief that I can come back and Walt will take care of me. He offered to provide his assistance in many ways and just want to let people know that you would feel right at home if you visit Mercedes of St. Louis. I know for sure I will be going there again even though it is almost 23 miles away from me. By the way the coffee is great too & the shuttle service (Mercedes of course) back and forth to work was just icing on the cake. Bill was fantastic (shuttle driver). Thank you so much for taking care of me and offering great service. I will definitely be returning due to Walt's hospitality and all the options he has to offer.
Robert Ares
Jay Schuessler was extraordinarily helpful in guiding me through the building of the vehicle. He was very informative on the features of the car.
macdsj5
Francine was great and helped my fiancée get the car she wanted!
nicole skipper
my dad is danny skipper and he’s a great caring sales representative. i’ve been there to look at cars multiple times. he gives great customer service and the facility is absolutely beautiful. i would highly recommend.
Jen Ng
Scott Brink!!! You are my no.1 saleman at Mercedes dealer on Hampton. I do appreciate your help with my brand new car. Scott really took his time to explain everything to us when my family & i came in to buy a car for my birthday. He tried his best to give us a better deal on my Benz , he is always available to answer my questions on the phone if im unable to come in to ask questions, always takes care of me when i need him for my car. Great person & saleman! Thank you for everything Scott! I am sure will recommend this person to anyone who is really looking for a good saleman at this dealer & surely will bring my friend to him to buy a car next time.
Austin Causey
Absolutely AMAZING customer service from the service advisors, especially from Darren. I was given a complete tour of the entire place whilst my car was being worked on. The best part of the entire experience was that it was only a smart part of my car was leaking oil and could be fixed in only an hour! I highly recommend Mercedes-Benz of St. Louis.
Jasmine Brink
Trust Scott B. when he’s building you a car - he won’t steer you wrong :)
Adele R
Came in to get my vehicle looked at- very friendly, respectful and quick. I worked with Ryan Gaddy, very straightforward. My vehicle needed to be serviced and was completed fairly quickly. Continued service and communication is a part of this establishment and want to make your experience top notch. Expensive, but that’s what you get for having a Mercedes.
Theresa Johnson
I received a business card from a Francine Duggar from the Hampton location. I was able to talk to her about a vehicle. Her knowledge, professionalism and the information she provided me with was very helpful.
Darby Scott
I will always work with Jay when updating our Mercedes! He is very knowledgeable and makes the buying experience a joy!
Sandi S-W
Had a great experience buying a car here! I absolutely loved my salesperson, Lesa, she was great to work with and I highly recommend seeing her if you in the market for a car.
Vera Glasper-Banks
Today, my Merecedes ownership anniversary day, I received a call from my Merecedes Bentz salesman, Skipper, who called just to check on me and to ask if I am doing ok. Never had that happen before. Thank you, for making my day! 💞 …
T M
I purchased my Mercedes at the Plaza and thought they could help me when ordering my all weather mats for my vehicle. I was wrong. I called up Mercedes-Benz of St. Louis and spoke with Justin in their parts department. He was helpful and extremely kind in helping me know the out the door price and finding the right match for my vehicle.
I would recommend this dealership to others wanting a good experience.
[CB6X]HaXxXShot
This place is great! Every visit has been pleasant. Very clean dealership/service shop. My service consultant is Ryan Gaddy! He makes each visit a breeze, very knowledgeable and friendly. Great asset to this dealership, he will go out of his way to get the job done. More than happy with each visit. Thanks Guys!
Charles Moore
Recently leased a Mercedes from this dealership and had a great experience. The car was for my wife and it was a Mother's Day surprise, so I needed some discretion and the salesman, Rich Pfuhl, hit a home run all the way around. Was able to work a deal largely by text with a couple of covert phone calls. Rich's follow through was great, he gave me a lot of options and found every option on one car that my wife wanted. Even found the specific color.
Roger Wortham
Francine Dugger has sold MBs to some associates and family of mine. She showed me an array of options for owning. So thorough and yet not pushy. Totally respectful and professional in her approach. Allowed me the freedom of testing the uber impressive S. Seek her out at MB St. Louis!!
kimberly brown
I have not had good experiences here . I used to go to plaza but this was closer . Recently purchased a car and they messed all of my paperwork up . Spent hours at city hall and the DMV trying to get this corrected . Called Tina who was very helpful and we thought we got it corrected . Not the case . Took me three days to get it taken care of along with two trips to city hall .
Bill was also awesome so that’s why three stars .
Jesse Rehmer
My lease was ending, and in the current car market I was excruciatingly unsure what I wanted to do. It was also the worst time for me to be doing anything car/financial-wise. Skipper listened to my saga, multiple times, and when it came down to crunch time he presented me with an option that would be cheaper. It was not a Mercedes and a few years older than my leased car, so initially I was not excited, but went for a test drive and was more than impressed with the car. I thought I would be disappointed no longer having the three-pointed star leading the way, but I'm very happy with how things worked out. Skipper listened and put me in something I'm very happy to drive and is better for my financial situation.
AlphaCasters
Jay Schuessler was a wonderful help to me, got everything worked out for me so I could drive 3 hours to pick up my new Mercedes CLA 250 2019! Thanks Jay!!
Q
Awesome Service! My service advisor, Ryan went above and beyond. He also kept me updated on the status of my car. My technician, Brent was amazing too. I've gone to Plaza motors for years to have my car serviced, and dealt with the mediocre customer service. No longer! Mercedes will be my place from here on out. Unmatched VIP customer service!
Kim Gomora
I had an excellent experience on my car purchase. Danny Skipper was my salesman, and I was a walk in with no idea of what I was looking for . He was great! I would highly recommend him.
Amanda Shelby
We bought a pre-owned Jeep Grand Cherokee a couple of days ago and Lesa took great care of us!
Anthonyreed19
Professional and courteous through out the entire process. More than willing to go out of their way to make sure all questions and concerns we're covered before ever signing for a vehicle.
While we dealt with senior associates in sales I'm sure their entire staff is just as courteous and helpful.
Thank you so much for being a wonderful experience in car buying!
I recommend that you try this dealer, for any vehicle you are researching they have vehicle location services available. We will be using this dealership in the future to find exactly what we are looking for when we are ready to trade again.
Thank you so much for being an outstanding experience.
The Reeds
Clarke Baker
This dealership is superb. Mike is excellent to work with. I really appreciate his professionalism. You won’t regret taking your Mercedes-Benz to Mike and the team.
Claudia Reed
The service is excellent! Everyone is so professional and helpful and they didn't try to sell me more than I needed. Both of the questions I had about my new car were covered under warranty and they dropped me off at my work so I wouldn't have to wait while it was being serviced. Thanks Mercedes-Benz of St. Louis -- you earned a new customer! Claudia
Kay Lowry
Purchased a car from Lesa Lowry. She made it stress free and easy to buy my car with no pressure. I highly recommend her!
Danielle Gonzalez
Skipper made my experience at Mercedes-Benz of St Louis great!
Albany Chanel
I highly recommend working with Danny Skipper. The process was stress-free and I am enjoying my new car very much thanks to him and his exceptional work in making sure that I was very pleased with my purchase.
Ray Hunter
Walt provided clear information, answered all my questions and was a great professional resource.
Iesha Powell
Excellent service! I got a great deal on a 2019 CLS 450. My salesman, Richard, explained everything to me throughly and helped ease my mind about concerns and questions. He was very efficient and courteous. I will definitely be recommending my friends and family.
Joseph Esser
My service rep Josh has been great. Very knowledgeable and willing to go the extra mile. I purchased a 2004 Mercedes SL600 from a private owner. Mercedes St Louis has treated me like the owner of a new car. Again, Josh has made it a great experience
Diya Patel
Scott was a great help with purchasing a car and was very patient with walking me through all the features of the car
M Elizabeth Bridge
I have purchased two ML 350's from Chris Stromm over the last six years. The sales and service experience from this dealership has been the best I have ever experienced. I drove my first ML350 over 200,000 miles - it probably would have lasted many more, but I traded it in for a new one anyway about two years ago. My experience has been so good that I am a life customer with this dealership - will not go any where else or drive any other brand.
Scott Dietz
Danny does great work and is thorough with customer needs. He asked the right questions and made financing simple. Top notch service!
Josh Haskins
Very impressed with how this dealership deals with customers. No pressure, professional, personable, patient and will take the necessary extra steps to make sure customers go home with the vehicle they intended on buying when they walk in! Lesa, defiantly has a returning customer!
Steve Barthel
Huge thank you to Todd A for helping me with my car purchase. Great job answering my questions, extremely friendly and personable. Second car I've bought with him in last two years and won't be my last. Also hats off to Larry for explaining the car's functions and technological features, definitely a nice touch. Without question would recommend these guys to everyone !!
Lynda Webster
Working with Rick Washington was an absolute pleasure. He was extremely professional and knows the car business inside and out. I highly recommend Rick Washington and Mercedes-Benz of St. Louis.
Jesse Sims
My service representative Frank and the MB STL team took care of the diagnosis and repair of my warranty claim. Frank is very courteous and provides timely communication regarding scheduling and the repair process. Their courtesy shuttle/loaner vehicle service is great as well.
Altan H
Thanks to Mr.Skipper. He helped me to find a car for my needs and budget. He is very friendly and doing a great job. Thank you a lot. Highly recommended.
Destiny J
Richard Pfuhl was my sales guy. Out of all the salesman I’ve encountered during my car search, Rich delivered the best service and price. He’s awesome! The approval process was quick and easy. Worked with me on my trade-in as well. I’m extremely satisfied with my 2018 CLA & the service Rich provided.
Alexis Beard Holmes
I own two Mercedes Benz vehicles. A 1999 C280 and a 2016 GLE. Mercedes Benz of St. Louis have been servicing both vehicles since I returned to the St. Louis area. Dan Echeveste takes very good care of me and is honest with me especially when my older vehicle had several issues with it. He is AWESOME! I had a recent experience where I had the A service for my truck. A few days later the tire pressure light came on. I called Dan immediately. He said bring the car in and we’ll check it out. He explained that something may not have been reset after the tires were rotated. The next day I was in and out in 15 minutes. No hassles, no run around. All around excellent service. Thank you MB of STL.
Michael Short
Great Service at Mercedes Benz St. Louis. John Cordes was very helpful. I would have given five starts but my only negative is the refreshments could be much better. This is a luxury dealership so they should offer better selections for their customers.
Chris Wiegers
Skipper was an absolute pleasure to work with as a salesman. Very professional, knowledgeable, and made the experience very comfortable. I’d recommend him and the facility to anyone.
Keith Hudson
My wife and I recently purchased a vehicle and was assisted by Skipper. He did an awesome job and made us feel right at home!! God bless him!!
Amir Elhajjat
Lesa Lowry was my sales Lady she was professional and knowledgeable and courteous many Thanks to her .
Alexis hammett
Lesa Lowry do not hesitate to go Above and beyond to help me in every way possible to find the best car suitable for me !! Thank you again Lesa
Nicholas J Brockman
Walt (Service Manager) was a Professional in every aspect of my needs from start to finish. He makes you feel welcome and he never rushed me out the door, his people skills are evident and was willing to do whatever it took to get my Mercedes back on the road and offered his services to my Family in future events. Walt is definitely an asset and I value his knowledge and Customer Service when it comes to satisfying me and the folks that come into your facility for repairs.
Don Robertson
I have a 2017 Winnebago Navion on a Sprinter chassis with 31,000+ miles. Brakes were squealing while on a recent trip and I thought my tires needed rotating. I was hoping that the brakes would only need to have pads replaced. I was expecting a cost north of $500. My service advisor, Darren, called to say that the brakes were fine and that a small rock and mud had gotten lodged in the pad area so they simply cleaned it out. He said the tires were wearing well so he made a call not to rotate them and that they had a good amount of tread left on them and were still safe so he just advised me that on the next service call I may need to replace the tires depending on the amount of wear. So instead of the cost being north of $500, it was south of $200. The point of this is that another dealership might have replaced the pads and rotated the tires and given me a good sized bill to pay. Mercedes-Benz of St. Louis has always treated me with honesty and I trust them. I will not take my vehicle anywhere else.
shashi lakum
Wife and I enjoyed the sales process and the options available at this dealership. I highly recommend working with Chris Storm . She know's in and out about the Car's and was very attentive to details of my needs and desires, and was very pleasant to work with. She made my car shopping experience fabulous. Kudos to Chris Storm.
Danielle Moore
I scheduled an appointment to get my service A done and the employees at this location were so friendly. I went early to get my vehicle serviced and was greeted by several smiling faces. I even had fresh donuts during my wait. My service experience was great. I was out in no time and the location is convenient. This will definitely be my preferred Mercedes Benz dealer.
Charles “Arborimedes” Radcliff
First time ever being at a Mercedes dealership and the experience was professional and pleasant! From the valet to the Service consultant! , I brought a 24 year old Mercedes in to have serviced and all matters of the maintenance were explained in detail ! Wonderful people ! Ryan was friendly and beyond helpful! I highly recommend this dealership!
Chris X. Moloney
I bought a new Mercedes here in 2015 and we are very happy with it. They have a great selection of all classes of cars. We have been back a few times for basic maintenance and the service area was great. Mercedes is a fantastic car. This location is new and centrally convenient in St. Louis.
The sales experience was generally very good. I do feel we may have overpaid by focusing on terms of the lease rather than the price of the car--but their financing team was very good. Make sure you understand all costs of the lease.
As for service, our service advisor (Dan) has been great. He truly cares about our experience. The service area is clean and very easy to get in and out. The overall building is a bit industrial looking from Hampton, but inside is nice and has good customer areas.
PROS: New facility. Great selection. Central location. Very good service area and team.
CONS: Not cheap. Building looks too industrial from street. Detail/car wash service was not great. Parking lot can be tricky to get in and out of, especially at busy times.
Dawn Dixon
Ms Francine was very patient with me. Not pushy at all. She understood my concerns and the struggle I was having with a two seater vs a sedan. She was the best. Highly recommend Ms Francine if your in the market for a new car especially Im enjoying my new Mercedes. Ms Francine can help you with a new or used Mercedes. Ms Francine is very friendly, professional and I enjoyed my experience. Patrick the finance guy was very nice. Not your typically finance guy that makes you feel like oh naw this is not going to be good. He was very attentive. Very patient as well as I had to call my bank a few times to increase my limits to charge. Great experience go check them out.
Ceastarr
Everyone was very helpful and there was great follow through. Larry and Sean really know their cars! I have nothing but positive things to share about my experience at Mercedes-Benz of St. Louis. And I love my new car!
carrie taylor
The team at Mercedes Benz St . Louis could not have provided a better experience from start to finish. From Bryan , to Denise, to Todd and to Larry, first class all the way around! Will continue to be a customer for years to come and would highly recommend this dealership and team to anyone !
Kristina Stinson
Highly recommended!!! I recently made the easiest and most trusted decision to buy a used car with the help of a fabulous team of professionals. I have never felt so well informed or comfortable with any previous car purchase. Many Thanks to everyone who assisted in this process, especially my salesman Scott Gordon, I will be referring you in the future to anyone I know looking to make a new purchase.
Kasey Deaver
Skipper was great to deal with. Thank you!
Julius Tolota
Great, very detailed Salesperson, thank you Francine Dugger.
Deon Huff
The sales team was welcoming, honest and professional during my car buying experience with this dealership! Rickey was superb in explaining the features and performance of the Mercedes SUV's, and he communicated very well with the key decision makers to make my purchase smooth. I am pleased and excited to drive the vehicle I wanted and not the vehicle most pressure cooker dealership try to force onto you during the car buying process. I visited seven other local dealerships, BMW, Volvo, GMC, and Ford, before feeling comfortable with these highly skilled professionals at the Mercedes Benz of St. Louis. I finally purchased a new Mercedes SUV after driving my current car for 16 years. I would recommend this dealership to my associates, friends, and family. So, go see Rickey Washington at Mercedes Benz of St. Louis and tell him that “Doc” Deon Huff sent you!
Jordan Malhiot
We are Nissan owners from out of town and had a very low tire. All air pumps within a 3 mile radius are out of order. We decided to come here as a last resort, not knowing if they would assist a non-MB car. A wonderful gentleman named Chris jogged right up and saved the day in a matter of minutes. We all know the cars are fabulous, but the folks inside are truly high caliber. Thank you all!
Yvette Arzola
Originally I had Josh as my go-to ... now I have Frank Mills. They were and are absolutely fantastic. Everyone at the dealership have been very professional, attentive and kind. I have a choice of Marion and St Louis. STL is further ... but their professionalism makes it an easy choice.
Holly Clonts (Peaches)
Walt was absolutely amazing would recommend him 10/10 everytime ❤️
Mark Breiner
I have purchased many vehicles online over the years, frequently sight unseen, so this wasn’t my first time. I was searching for an AMG GTS, a relatively expensive high performance car. I also wanted a low mileage example in one particular color combination. A nationwide search uncovered three examples and I checked online reviews for all three sellers. That eliminated one of the cars, narrowing the choice down to two. I contacted both and in the process spoke with Rich Pfuhl at MB of St Louis as his name appeared in several positive comments in customer reviews. After introducing myself and assuring Rich I was a serious and capable buyer, I sent Rich a list of questions requesting answers or information about the car. He responded without delay to all of them with exactly what I needed to make a decision. Subsequent interactions were equally productive and his responses were diligent and timely. I provided a credit card deposit, subject to my inspection of the car and made reservations to fly to St Louis. The entire experience at the dealership was seamless. Upon arrival I inspected the car and it was exactly as Rich had represented. The purchase process at the dealership was seamless and efficient. My goal was to complete the purchase without delay and get on the road as quickly as possible driving my car back to FL. Rich had prepared everything in advance, and I left the dealership an hour ahead of schedule! He followed up with me the next day to make sure my trip went well and followed through on everything promised. Bottom line: I love the car, had a great experience with MB of St Louis and if you need help with a purchase ask for Rich Pfuhl.
Nick Gallegos
Walt was and always is the best go see him!!!
katie zilm
Lesa Lowry was amazing to work with!
Anthony E. Cuipa
I have been having my car serviced at this particular Mercedes dealership since I bought it from them in 2014 when they were known as Tri-Star Mercedes in Ellisville, Missouri. I have found that the quality and professionalism of the staff of Mercedes Benz of St. Louis has been well above expectations. Darren Compton is an asset to Mercedes as a Service Advisor with his knowledge and expertise of Mercedes vehicles. He goes the extra mile every time. All of the service personnel are always very professional - Ashley, in particular, in the service reception area, always makes sure you are very welcome when you are in for any reason. Why go anywhere else when you have the perfect team right here? This team ROCKS!!!
Mario Jimenez
We purchased a 2018 Mercedes Benz GLS 550 on April 12, 2018. We would like to commend Mr. Rickey Laine Washington for virtually taking us through every step of the car buying process and explaining in detail all of the options available to us. Next to buying a house, purchasing a car will probably the most expensive expenditure one will have in his life time. Both events can be overwhelming as one will have a tendency to second guess and question the decisions one makes. However, buying this GLS 550 from Mercedes Benz of St. Louis was not the case. On the contrary, it was a very pleasant and easy-going experience thanks to the professionalism that Rickey displayed throughout the process. As we drove off the dealership lot, we were very satisfied customers knowing that we had received excellent treatment by a professional salesperson, Mr. Rickey Laine Washington.
Morgan Schlegel
Loving my new car! Skipper was so helpful finding the perfect car for me while staying in my budget! Great service.
Joe Cyr
Jay is customer oriented and always tries to act and the customers best interest
Kelsie Beggs
Lesa Lowry will help you find the perfect car! Go see her, you won't regret it! She makes car shopping easy and fun!
Morgan J.
My wife and I had an amazing experience purchasing a ML350 from Chelsea Elledge. Her service and attention to detail was superb. No going back and forth on price. Their service team is top notch as well. You will be in good hands with Chelsea and Mercedes-Benz St. Louis.
Angel Taylor
I had been looking to buy a Mercedes for about 1 year just didn't know what model I wanted, I went into saint Louis Mercedes dealership and was greeted by a nice friendly smile sales rep Dorothy Robinson! I told her my needs and wants in a vehicle she listened worked out a awesome deal and I drove off the lot with a Brand new 2014 cla250! I recommend anyone who is in the market of purchasing a luxury car to ask for Dorothy! Great customer service experience!
eduardo ramos
I had a great experience at Mercedes - Benz of St. Louis. It was easy to work with Jerry, he was very accommodating. My concierge was also outstanding, personable and knowledgeable.
They will have a long term client with me.
Rinkesh Patel
Lesa is the best sales person to deal with always look for lesa she will make everything happen for what you expect. Thanks a lot Leas.
Alex Schuhardt
Everyone is super nice and friendly. Very helpful, ask for Lesa when you go
Stanley Davis
Francine Dugger was so nice a professional, east to work with
R. Gary Lane
Just bought an E550 by internet and had it shipped to Texas. I had a wonderful experience with Forrest. He took the time to make a video of the car for me. He was very responsive to my questions and took care of all the little details. I just received the car today and I love it! Highly recommended!
Michelle Tegethoff
Couldn’t be more thrilled with the fantastic service provided by Jay Schuessler. Knows MB inside and out. Expectations exceeded!
GREG PARTELOW
I have worked with Danny Skipper for many years and know him to be a man of honesty and integrity. If you are in the market for a new Mercedes give him a call.
Chris B
Had great customer service buying my first Mercedes. Scott G in sales was great to work with. Great overall experience and service. Highly recommend this location after visiting others in STL area.
Daniel Farroll
Larry at Mercedes-Benz STL made the delivery of my new Mercedes totally seamless. He walked me through all of the features, some of which I would never have known without his assistance. He’s incredibly knowledgeable and passionate about the customer experience. 5 stars.
Kathy Smith
I just want to thank Mercedes Benz of St. Louis for the way they responded to my call about my vehicle, that had to be towed there. It was within a hour they had a tow truck at my home..Got a follow up on my vehicle and what the problem was.Everyone was very professional. Couldn't ask for anything more,they were awesome and a pleasure to work with.Thanks again.
mickisis1 (Bonnie S)
Wonderful service team here. Fixed our Mercedes Sprinter base RV. Underground service area is nice because our RV interior stayed cool while being worked on. Important when it is 105 degrees outside!
Carol Croft
Very polite and helpful. The young man that helped with parking the car was extremely friendly and very nice with a great smile. Everyone else was nice too. A little slow on communication but the car was done on time and problem fixed.
Makeda Crane
I love the new location and the options available at this dealership. I highly recommend working with Natina Hopson. She was very knowledge, attentive to details of my needs and desires, and was very pleasant to work with. She made my my car shopping experience easy and enjoyable.
Sheldon Gowe
my experience there was so great. Lesa Lowry was so sweet to me thank you guys for helping to purchase my dream car.
Monique Williams
An excellent buying experience from start to finish. The team is stellar!
Denise Modglin
Worked with Danny and he was extremely helpful and friendly! Shopping for a new car can be stressful and he made it easier.
Linda Jacobs
From the time I took my car to have breaks to the time I looked into buying another vehicle. Everyone here was wonderful. Very helpful! I will not go anywhere else from now on. How a Mercedes dealership should be, treat their customers with respect. Thank you!
Kiara Malone
Had A Great experience Steve Finance Manager did everything to get me in brand new 2022 CLA and I had 2 great salesperson Scott and Francine Thanks so much Guys keep up the good work
jean jean
Danny Skipper was a great salesman. He helped me find my dream car! THANK YOU Skipper!
Wendy Delehaunty
I have been a customer for 2.5 years now, and I couldn’t be more pleased. The staff is knowledgeable and answers even the most minute questions. Upkeep for a Mercedes isn’t inexpensive, but I know this is the right place to bring my favorite vehicle so that I can keep it running smoothly for years to come.
Kelly Lipprand
Stopped in for service. Had an engine light during trip in from KC during a snow storm. They got me fixed up right away due to a blown fuse. Thanks for the excellent and quick service!
Miguel Garcia
Mike thank you for your help! I'm grateful and happy with the service. I 100% recommend if you are looking for a vehicle. I will be a returning customer! Again thank you so much.
kendrick Keller
Danny Skipper, made my car shopping experience a great one! I usually dread going to a car lot but not here. 10stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Elizabeth Adkisson
The service is always exceptional at Mercedes Benz St Louis. They check you in quickly, explain in detail what to expect and ensure that you’re satisfied with the result. I would say the entire staff goes above and beyond for their customers.
Rich DeCurtis
Walt was excellent, had a great experience
Karl Weber
Danny Skipper is truly a caring, customer-service professional. I have known him for many years and he is a fantastic representative of the business.
Armando Cikaric
I had a great experience at this dealership! Thank you too Danny he helped us out a lot really nice and welcoming. Definitely recommend this dealership!!
shawn hagmeier
Great experience. Skipper was super helpful!
Tommye Austin
Thanks Francine for your awesome service!
Connie Hampton
From start to finish & from the least to the greatest, MB-STL always makes me feel like a VIP... no matter the service provided, big or small. MB-STL is always my "go to" location... the people, service & sales, are fun, respectful, genuinely friendly & there to serve... this is what keeps me coming back, again and again. Thanks to all for how you care for me first then my vehicle!
Laura Bass
Absolutely love this dealership and Dan Magraw! He is easy to work with and they are very helpful. Would highly recommend them!
Bilal Bhatti
This was my best car buying experience ever, it wouldn't have been if it wasn't for Dorothy. She was very patient through the entire process as I am a difficult customer to work with. I bought a C450 and it wouldn't be possible without Dorothy.
Robert H
Scott was awesome, friendly, professional.
MICHAEL SMITH
If you would really like to enjoy "The Mercedes Experience" work with Chris Strom. This was my eight Mercedes purchase and she made it truly enjoyable. From the moment of selection to driving out the door with my E350. My better half is looking forward to her new ML purchase this fall from Chris. I already know how great their service having now worked with three generation of Cordes family, service.
Armando Halilovic
I came in and Danny Skipper was the first one to come out and talk to me I was looking at a S63 AMG fine like wine skipper was amazing and he does a great job at his work I never met someone like him good ppl = good business, walk out happy as I could be thank you Danny for you’re help best sales person in Mercedes dealership
Sarah Bryant
I had a fabulous experience at MBSTL! Upon arrival I was immediately greeted by Natina Hopson's smiling face. She was extremely knowledgeable and so helpful with all of my questions. She made it her business to make sure all my needs were met. I would certainly recommend anyone go see her, and they will surely enjoy their car buying experience!
Mary Beth McGreevy
Danny Skipper is great! If we get another car from this dealership, we'll certainly ask for him!
Artan Grezda
Very professional and patient. No pressure. Worked tho the purchase and financing with no issues. Tks
Stephanie Thompson
Larry spent a great deal of time with my husband and I today going through all aspects of our new gle350. He was extremely informative, courteous and wonderful to work with. Excellent service.
Evan Gibson
Danny Skipper is a thoughtful salesman. I highly recommend him for your next Mercedes-Benz purchase.
F B
We the pleasure of working with Dan Magraw. He was very professional and knowledgeable. I would recommend anyone visiting to work with him.
Moneta
Great place! Todd was my sales person and he was great will definitely buy from him again and pass on a good word. I was already financed but he did his part a job well done..
Jeremy Jewell
Great test driving experience with lots of cars on the lot
Zyhhee Britton
Jay was an amazing salesperson, he made the process of buying a new car was quick and painless
Lynn Fullerton
I was helped by Larry with my Apple Car Play. It suddenly was not working and I wasn't able to solve the problem on my own. Fortunately Larry was available at St. Louis Mercedes Benz to assist me. He resolved my problem and then showed me additional electronic features of which I was not aware. My issue was solved promptly.
Maqael Knight
Chris and Larry were absolutely the most amazing people to help me find my dream car! The service they gave me was five star, I will never buy a car from anyone else!
Anita Finnessey
Danny S. was very easy to work with. He made buying the car very easy and quick!
clayton hartman
I came into Mercedes-Benz and right away Danny Skipper was just what I needed to find my perfect car, thank you for all your help!
Julius Adorjan
Worked with Danny Skipper. Excellent sales experience with him. He took care of everything I needed and asked. I would highly recommend Danny.
Jeff Christanell
Can’t say enough good things about the MB STL Service Department - extremely professional, always prompt and respectful of your time, attention to detail, great about addressing even the smallest issues, do whatever they can to ensure your warranty covers any problem uncovered.
Big shout out to Frank Mills and David Cissi who always take care of me!!
Tonya Neal
Danny Skipper, is a cool Dude, Great salesman. Professional and knowledgeable.I had a great experience and left happy with a great deal.
Keyur Mandani
It's such a nice showroom. Todd was very helpful in getting us all the information and was able to give us the best deal. I bought the car on first visit. Thanks to Todd and Mercedes-Benz.
Dwayne Polk
This was my first time to this dealership but was treated as if I've purchased 10 vehicles from them. They were so welcoming and my service advisor John was very pleasant to deal with. Thanks again!
Paul Midden
Routine service appointment was handled in a very considerate manner. Frequent updates; on time work. The always wash the car as well. Good place!
Stephen Haller
Fixed seat belt problem efficiently and honored warranty. Great staff to deal with, and Dan Echeveste kept me updated throughout the process.
Keith Robinson
Probably the best buying experience we've had. Kevin Hall was a pleasure to deal with and I love his style. Everyone was great there. Looking forward to the next purchase.
Jonathan Price
Youll know where you are when your at Mercedes Benz dealership great looking cars and suv's. Mite be a little overly proud in the cost of parts.The new cars and suv's engine are cover up with plastic and make it impossible to service the engine your self. I say....bla.
Sanel Silahic
Amazing service, Walt was outstanding!
Paolo Masetti
My type of place.
Excellent warm environment mice lounges fast personalized courteous best professional car advise and service.
Exceeds expectations and is perfectly tailored to customers and underpriced.
Paolo Masetti
Brendan Glancy
Walt provided an excellent buying experience! Highly recommend
Sheree Mzkitti69 Bibbins
Beautiful cars....nice workers and they go beyond your expectations...lol....they must make special fruit because every piece of fruit we always get are incredibly juicy....its like a snack with it's on juice box...something like a fruit only lunchables....😻😻but seriously they always take care of you with class...if your car down....no need for rental agency's because their loaner cars can't be beat
Willie Vaughn
GREAT!!! Care from the Mercedes of St.Louis TEAM. Yes they work together to make all customers have a GREAT experience.Thank you, especially for teaching me how to operate my new vehicle.
Efrain Fernandez
This is the best experience I have had purchasing a vehicle. I had the best people helping me and assisting me understand all the features of my new Mercedes. I love it. Thank you
Susan Dobbs
You all know the old saying you get what you pay for..Well with Mercedes Benz (MB) you get that and more. I’m proud and happy to be a 3 year MB owner. Communication and Service is excellent.
Barbara Harris
I needed assistance with a business matter, and Francine Dugger was more than helpful with getting my issue resolved.
Germaine Yancy
I love the first class and great experience that Danny Skipper and the Mercedes Benz Dealership gave me.
Clare Wiskamp
So wonderful to have work done by Mercedes. Always done well, they kept me informed, and returned my car clean. I love my Mercedes.
Craig Bryson
Mike and the Sprinter Team performed great work in a dire situation and had our Sprinter LTV Unity back on the road by noon. We are most grateful..
Elinor Forster
Lesa Lowry was very knowledgeable and helpful with helping us choose which was best for me.
Terence Whitaker
Great experience from start to finish! Dorothy was aweosme and made getting my new vehicle as seamless as possible. Awesome customer service all around.
Juliet Bagwell
Lesa with Mercedes Benz was incredible to work with! I highly recommend purchasing from her!!!
jasmin Trifunovic
I had my car serviced yesterday and Mike Crowell was my Service advisor and I gotta tell you people Hands down 🙌 to the whole entire staff.I was in and out everything was set up on my arrival love it Mike walked me around the whole store and I had great experience.Mike Thank you friend for everything.I will be BACK.😀 …
louise leeker
Very professional customer service. The dealership is top notch and they are focused on the customer’s needs. I would highly recommend the quality cars and the quality service after the sale.
Anthony Scarato
Dorthy Robinson is a terrific saleswoman. She helped me find the best deal for my e350. Dorthy is is caring and easy to talk to.
Ellie Kayser
It was a great experience. Thanks Skipper!
Christine Mya-San
Amazing experience as always! Chris and Larry were a joy to work with!
Thank you both for the time, attention and support. Happy to continue to be a part of the MBSTL family.
Bob Alesi
I have found that the service personal at Mercedes Benz of St Louis are friendly and very helpful. If the error, they are always more then willing to correct their mistakes. Good people.
ree hop
Great experience. My salesperson, Natina Hopson, made my purchasing and repair experience outstanding. The new location is convenient, which makes my life much easier. Bravo!
Kenneth Swick
Service here is the best you can find for your Mercedes. Amazing people who will go out of their way to help you. They'll even tell you when service is unnecessary instead of trying to sell it.
Don Kaffenberger
Very modern and structurally distinct. The staff in the reception area were very helpful. Seems like a good selection of new models. We had a pleasant experience.
Kymberly Light LoCigno
Chris - Sales and Larry - car expert were fantastic. They both worked well together and went over everything with me. Great experience
Ben Bott
Jay was great! Makes the car buying process very smooth and easy!
Jason Schulz
I really appreciate the amazing service that I receive everytime with Mercedes Benz of St Louis. John Cordes goes above and beyond and really makes me feel like a valued customer.
Michael Murphy
Great service from Lisa Lowry! If you need a Mercedes she’s the person to see. Total professionalism
Wardell Patterson
Had l/h balljoint replaced. With walk-in appointment. Dan Echeveste was helpful in getting it into service.cost was a little high, but I got it done.
Frank Bartlett
I chose MB of StL because of the bad service I received from another MB dealer in town. I've purchased 2 MBs since and I am totally satisfied with customer service and auto service. They treat people right!!!
Betty Chambers
Great service and attention to detail. We have always been pleased with the service we receive. Mercedes-Benz of St. Louis is the greatest!!
Karen Birk
Chris Strom, John Cordes, Dan Echeveste & Larry are the best to work with!! They are all so friendly and so knowledgeable!! Top notch service.
a salesevic
I have never experienced a better care and services!
Greatest team working at the Mercedes- Benz of St.Louis. Great job! Thank you!
Mac Kiley
Doug was awesome. He made my life easier and simplified the service process. Will be going back when my next need arises
Mark Jiles
This has been the best car buying experience that I have ever experienced. Larry and Todd were exceptional. I extremely pleased.
Lauren W
Great experience overall! Skipper was patient, answered all of our questions, and resolved any concerns.
Gisella Greulich
It was good I went there for the Claire flowers she designs fashionable and comfortable high heels she was nice they have super nice cars and very friendly ⚕️ staff.
David Hill
No pressure sales person. Fair trade.