Reviews of Volvo Cars Seattle. (Car Dealer) in Seattle (Washington).

Volvo Cars Seattle

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Car dealer

Volvo dealer

2700 NE 55th St, Seattle, WA 98105, United States

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Information of Volvo Cars Seattle, Car dealer in Seattle (Washington)

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Reviews of Volvo Cars Seattle

Shixin Liu

Really great experience overall. My agent is Chris, he is very supportive and enthusiastic. We really enjoyed the customer service and that's one reason we finally chose the Volvo over some other makes, where the agents are very push/aggressive. And I'm a Volvo fan so I'm super happy to have this car. Kudos to Volvo Cars Seattle.

Cher Lancaster

We had a great experience last weekend when we were looking into getting into a new lease. Chris and the sales manager made it easy and stress free. We can't thank you all enough for your great service!! Highly recommend checking out for your next car purchase or lease

Katie Holden

The Volvo Seattle team was great to work with, and I would recommend them to anyone (I already have to my friends)! I love my new car. Shawn was super patient, helpful, straightforward, and kind - he worked hard to help get me in my new car. Buying a new car is a big deal, and the Volvo Seattle team made it as seamless as possible. Thank you!

Eric Jolliffe

My buying experience could not have been better at Volvo Seattle. Ozzy and Michael were super helpful in getting me into my new XC60. I am very pleased with their informative and low pressure approach. I don’t like feeling harassed to buy when I’m looking to make a purchase, and they definitely were not overbearing or pushy. I was able to easily get all of the information I requested very quickly with their help. When I showed up for delivery, Ozzy patiently showed me all the details of how to setup my new vehicle. I would recommend anyone interested in a Volvo to speak with this dealer.

Patricia Quinn

It was a little rocky at first, but Tom S. did work with the company to get me a loaner car to use while I had to wait for delivery of my new 2023 XC90. My earlier vehicle order had not been handled properly. Overall, when my car finally arrived in late November I felt better than I did back in July. The sales department did redeem themselves in the end! I will continue to use the service department (they are great), and I would entertain buying an another car from this dealership.

Travis Essl

Great experience! This is a smaller dealership that has a family run feel. We worked with Chris K. who was patient and never pushy. They walked us through multiple options to get us the best rates and meet our payment goals.

Cole Strauss

Bryan in service always provides impeccable customer service. His depth of knowledge and willingness to take the time to articulately and patiently relay it is always much appreciated. I wish the cost of the dealership was not so high but your indeed pay for what you get.

Alexis Puentes

From the moment we walked onto the lot to the moment we drove off, we had nothing but an amazing experience here. Chris was our salesperson and he went above and beyond to help us! Not once did we ever feel pressured or unsure throughout the whole process. He made sure that we were getting the best deal possible! We would have to say that he may be a “terrible” salesperson because of the extent he went to to help us but he is an AMAZING human being who understood the pressures that buying a car could entail. We would 100% recommend this lot! And we would 100% recommend Chris! We are very thankful for our car buying experience!

Jeffrey Harris

Hans and the entire team made this the most pleasurable car buying experience we’ve ever had! Hans was very straightforward, disclosing all purchase options to aid in our decision. They had the car we wanted at a great price…we recommend Volvo Seattle to anyone seeking a Volvo in the area- 5 stars!

Tanmaya Mathur

Mike helped us at Volva Seattle cars through the entire process. He was sincere and knowledgeable. He was super fast to get all answers one way or the other. He was in constant touch and got all paperwork done quickly. Highly recommend !

Isaac Chen

Best experience I’ve had with any Volvo Service so far. Was kept updated via text and email as soon as the car was ready. Friendly and attentive staff. Location was fairly small

Kleber Fertrin

I have had my first Volvo for 3 years now and never had issues with service. You have to book 2-3 weeks ahead if you want to pick an exact date/time, but otherwise service is seamless, drop-off/pickup is usually quick, communication by text has always been on point. I wish they would wash your car instead of giving you a brown bear voucher but I understand that may have become a little beyond what is most important, which is safety and proper maintenance.

tony horn

It was nice. Wasn’t charged for a battery test which would have been $165. Was an ethically iffy charge since I told them I had the battery tested and it was good. They reset warning system on warranty which was my only problem so they did the ethical thing and didn’t charge for checking the battery.

jamie bilezikjian

Today I had my 2018 V60 Cross Country serviced at Volvo Cars of Seattle. The service representative Navid answered all my questions and did an excellent job of helping me from start to finish. I was very pleased with the service and would highly recommend Navid and his team.

Peter May

Very good service experience. Anthony as service advisor was thorough in explaining what was scheduled, when it would be done, and the inspection of the vehicle. Quick check in and pickup.

Kassidy Miller

Olivia is awesome. She made buying a new vehicle stress free and had an answer for all of my questions. So happy I came here and not anywhere else.

Erin Burchfield

I worked with Michael Willis on an Overseas Delivery, and he went above and beyond to help with the delivery & purchase of my XC60, including personally installing the ski rack (and then helping me adjust the height 3 days later!), and processing all of the legal paperwork for an OSD car. Very appreciative of his help!

Jacob Oshins

I've mostly interacted with the service department. They're fine once you get their attention. They're the only Volvo dealer left in Seattle, so they're not worried you might go somewhere else for warranty work. It consistently takes weeks to get an appointment. When you do get there, at the appointed time, there's nobody ready to talk to you. I've waited as much as a half hour past my appointment time to talk to somebody. When they do work on your car, they don't seem to look for other problems. At the moment, I'm taking mine back to them for the third time in two months. I certainly don't want them to do unauthorized work on my car, but I would like them to give a once-over and call me so that I have the choice of getting it all done once rather than going back to them over and over, particularly given that bringing the car in is a hassle.

Patrick Chinn

Great service and turn around.. they were slammed today and got my new tire on and spun around in hours. Great customer service in repair dept. Thank you

Kristjan Villarroel

Tristan helped me out tremendously with my first car purchase. Thank you for making the process smooth!

Ceri M

Only place I take my volvo in seattle. The team, especially Navid, is very supportive and accommodating, always recommending what’s best for the vehicle versus trying to complete services you don’t need. Highly recommend.

Juana Rivera

It was an experience where I learned a lot, thanks to the entire agency team, they were very kind and I have to emphasize that it felt so good to find a person who spoke Spanish, I felt more comfortable for that, thanks to all of you.

Dana Sasinowski

Great experience working with Shawn. He took good care of us through the process, and we are very happy with the service.

Amy Collis

Professional, friendly and good listeners. They took my problem seriously and took the time to be sure they fixed it. I am one happy customer!

Daniel Miller

I spoke with Brian in the service department on Saturday and that was the most helpful dealership service call I have ever had. Brian was helpful, knowledgeable, has great people skills and provided me peace of mind to make a sound decision. This is the kind of experience that makes me want to come back and do business with this dealership alone.

vcyclenut

The best car buying experience I have ever had. Staff was professional and friendly with zero pressure or pushiness . Car was in excellent condition and fairly priced. They gave me strong value on my trade in. 2 hours total time from pulling up in old car to leaving in new car (used but new to me ). Jacob was the salesman Ken helped me with the financing Zane was the manager I dealt with Thanks guys!!

Shannon Payne

Navid and his team were helpful,, efficient, transparent, and experts on all things Volvo. It is always a joy working with them!

Mindy Einwalter

They got men in last minute, completed the job quickly and also changed the battery in my key. Certainly went above and beyond!

Janet Wainwright

The Volvo Cars of Seattle service team never disappoints. Every team member is knowledgeable, courteous and efficient. My 2008 XC 70 has almost 289,000 on it and runs beautifully. It is due in large part to the excellent service it receives at Volvo Cars of Seattle.

Amy Leonard

After several years of using this dealer, we will no longer be taking our Volvo here. This decision has less to do with staff and more to do with the expense.

Steve Rain

Great staff! Great selection! They will appreciate your business.

Cari Horning

Beyond friendly and supportive staff. Top notch service, 100% confident in the work this team puts out!

Katelyn Gates

I cannot put into words how fantastic of an experience I had with Ozzy today. He was such a genuine guy, made the buying process a breeze. I went to him a few weeks back with what I was after and he kept me in mind, made buying so smooth and even was accommodating with my 2 and 5 year old in tow (which was hectic at best). The experience was above and beyond and Ozzy specifically made it so low key and everything you'd ask and want while investing in a car. He knew his stuff and made sure to spend time showing us all the fun things inside the Volvo. Thank you so much to Volvo Cars Seattle and especially to Ozzy- we are thrilled and cannot wait to cruise around in our Volvo!

Veronica Johnson

Mike Nguyen was very helpfully and attentive great price and beautiful car he made it possible for us to get thank you mike!!!

Christina Grabo

Just purchased a new car from Volvo of Seattle for the third time. As usual, they were great to work with and made the process a pleasure. The salesman I bought my last two cars from has retired, so Sales Manager Tom (who is always fun to work with) paired me with Austin. He is very knowledgeable about the vehicle and took the time to teach me to use features I didn’t it had. His communication was also clear and concise and made the process simple. My husband and I have been using Volvo of Seattle for many years now and continue to make the drive even though we’ve moved two hours away and are closer to other Volvo dealerships. They treat us well and have loyal customers in us.

Melissa Haley

Dani was an absolute pleasure to work with! Patient, knowledgeable and helped us find the perfect car in a pinch. Thanks so much for being so fabulous! Will definitely be back.

Lissett Alcala

Amazing service! We drove out of town and the car purchase took longer than expected, never once felt rushed or pressured. Our sales manager was Jacob and I will have to say the best car customer service experience. And the great experience does not stop there, Ken did an excellent job! Thank you so much Volvo of Seattle!

Michael

Bought a used car from them, 4 months later and still haven't found any major defects or problems. The experience was pleasant and I didn't get pressured into buying anything unnecessary. 4/5 stars because it turned out the car was heavily smoked out, I just didn't recognize the smell initially myself as i'm not a smoker. So bit disappointing they didn't bother trying to get rid of the smell or at least stating that its there. But i'll take that over hidden mechanical problems!

Ron Leclair

Had a bad experience with another Volvo dealer, so decided to try Seattle Volvo. Together, Joel, Luke and Austin went above and beyond to get us the SUV we wanted, and their straight-forward approach to negotiation was appreciated.

Irish Swede

We have had some poor experiences in the past with dealerships/vehicle purchasing - we definitely came in with our guard up, but can honestly say we left with our faith restored. I would strongly recommend Austin to anyone interested in these amazing vehicles. We never felt pressured at any point and most importantly we felt valued and that we were treated fairly. He worked with us for nearly 4 hours making sure we were happy with everything and finding the right deal for us. We left feeling good about our transaction and our experience as a whole. I would strongly recommend this dealership to any friends and ask for Austin by name...it will be the second best decision you could make (the first obviously being that you're buying a VOLVO )

Miles From Nowhere

I had such a pleasant experience buying my XC40 Recharge. I’m from outside of Portland Oregon and was able to do most things over the phone before driving all the way up to Seattle! We drove up with a trade and came home in our new Volvo! Thank you Audra & Thomas & Ken! My favorite car buying experience to date! You all deserve great things!

Ann Trinh

Great customer service; straight forward and honest about car buying options.

Tony Ohl

Phenomenal experience with Seattle Volvo sales, working with Eric (in person), Nicholas (via e-mail), and Ken. Definitely the smoothest and easiest purchase we've ever done. Eric had everything ready to go. No pressure. Answered our questions. Pointed out some items for us to consider from the maintenance history. Gave us some great options for other cars on the lot ... and, we were done! Wrapping up the final paperwork with Ken was quick and easy as well. Highly recommend Seattle Volvo!

Collin Powers

Volvo Cars Seattle has the best service department. We were beginning a road trip and had all the warning lights in our Volvo V60 come on. I phoned other dealers on our route but ended up coming home because they were the only ones who treated the issue seriously. Within 20 minutes of being at the dealership we were packed into a loaner and they started working through the problems on our car. I really appreciate the service from Bryan, Navid, and Adam. They and the mechanics took time to thoroughly address the issues and finally found a problem that many mechanics might have missed. You can bet you will receive great communication, friendly service, and know that the right work has been done. At the end of my car being serviced I had questions and Joe the Service Manager called me right away and set my mind at ease. Thanks again!

Terri Graham

I have always had quality care, great service and I trust the service I get for my Volvo. They are very responsive and available with my messages and requests. As a frontline medical professional during the Pandemic I needed reliable service and I appreciate their professionalism, and their availability and hard work as essential workers over the last 16 months. You all are awesome. Thank you.

Frank

I had the most amazing experience with Chris at the Seattle Volvo Dealership. This is my 4th Volvo and he did a great job helping me with the my purchase. When it was time for us to pick up the XC90, he spent nearly an hour with my wife to get her familiar with the car set up. He was honest, straightforward and no pressure ... clearly very relationship focused. Tom. the general manager here was terrific ... there was some hiccups in the transaction, but he made everything right. Honestly, I was expecting the dealership to try to push some of mistakes on me. The exact opposite happened; they owned the hiccup and adjusted things on their end to make sure I was taken care of. It was not the experience than what I typically am used to for a car dealership. First class guys. I would highly recommend you reaching out Chris if you are looking for a Volvo. Volvo for Life!

Robert Gould

Professional servicing and diagnostics with clear communication on the status and when work needs to be authorized, so there are no surprises with the invoice. Also very clear on when work / parts replacement is recommended, but not critical at that time, without pushing the work to be done immediately. Very technically competent and pleasant service counter staff. Duration to complete work also in line with the estimated duration. Estimated costs also close to actual. Well coordinated operation!

Melissa Chow

Every time I came here Joel was always helpful even when I didn't have an appointment. The whole team made my first car buying experience very fun and easy! There was a little bit of a wait due to the power going out, but they were very attentive with updating me. I'm glad I decided to purchase a Volvo because I absolutely love my car. Thanks Joel, Tom, Zane, and the rest of the team!

Thomas Ratliff

Wow, what an awesome service experience. I didn’t buy my Volvo at this location but brought in for a host of items to be corrected shortly after purchase. First thing my advisor Navid said when I mentioned it was my first time was, “welcome, glad you’re here”. My check in was so smooth with the tablet technology implemented at this dealer. Advisor took time to answer my questions and make sure he understood concerns. He followed up as promised with plenty of detail on work performed and results (why is this such a pain point for other dealers?). Having experienced several different dealership service drives from different brands in different state, I can say hands down this is top tier. My business is definitely coming back. Thanks Navid!

Benjamin Alex

I’ve been getting work done on my Volvos here for years, and they’ve always been great. Case in point, this last tune-up they reminded me that I’m ahead of the maintenance schedule (my XC90 has super low mileage), and they recommended only a few services so as not to duplicate work that didn’t need to be done. That probably saved me $1,000. Also, they’re always very professional and responsive. Service department is highly recommended.

Alki Beach

Always a very positive and helpful experience. Very professional and nice and courteous staff.

Jonathan Taylor

Always friendly, easy to drop-off and pick-up. If the maintenance takes all day or longer you can arrange for a free rental, always a newer Volvo. All you pay for is gas. I feel confident at this dealership that the costs are in line and the service and costs are explained before the work is done. I have always had a great experience here.

N Lente

I love Volvo Seattle! Everyone was kind, patient with my questions and operated with integrity. I talked with multiple dealerships and they gave me the best price with their first quote! My first luxury car purchase was the best experience ever! Thank you Zane, CJ, Audra and Ken! You all rock! ❤️❤️❤️❤️

Nicole Rinauro

Sales person was alright, not super personable or helpful. I used the same argument he did in promoting a new car over the slightly used car I was interested (which was - it’s so close to the price of a new car, why not buy new, and besides financing rates are lower on new than used cars) to try to obtain a discount. I asked the dealership to split the tax. They offered to split the split in response to my request. Sales person not there when I came in to transact. Person who coordinated could not look me in the eye when I asked if that’s the best they could do on price. Almost no people skills. The young woman who got the car ready and initiated the transaction was competent, as was the transactor. All in all I dealt with 4 people to buy this car.

John Green

Great experience at Volvo Cars Seattle. Our salesperson, Joel, as well as everyone else involved, were very knowledgeable and accommodating! The dealership and vehicles were very clean, and we felt very safe during our time there. We felt no pressure to buy, but did decide to and we’re glad we did. We’ll be return customers for sure!

Paul Bedell

Very good experience overall—generally, user-friendly and quick. Out if the dealership in under 40 minutes. Disappointing: new car with gas sufficient only for 20 miles. Mercedes, BMW and Mazda all supply full tank of gas.

Corey Salas

The service department at Volvo Cars Seattle is amazing! They always deliver (over deliver really) on their promises and truly go above and beyond when I need their help. They’re communicative and always work toward ensuring I am satisfied. Huge shout out to Navid who always takes care of me from start to finish!

Bryan Fouquet

Thanks to Volvo Cars Seattle for making the car buying process super easy. We called ahead to let them know what we were interested in. They had the car ready when we showed up. A quick test drive, numbers discussion, and financial application later, and we were ready to go. I’d definitely recommend them if you’re in the market for a Volvo.

Nicole Scheuerman

5/5. I had such a great experience at this dealership through every single step. I would never describe car shopping as “fun” but the Volvo dealership made sure I was not only comfortable before I purchased my car but also afterward. If you are in the market to buy a car I would definitely recommend choosing this dealership.

Alex Posielski

Their service department is very expensive but that can be expected from any dealership. Usually I go to a trusted independent mechanic but there are some things that are dealership only services. For those I don’t hesitate to recommend Volvo Cars of Seattle. They did great work for the agreed upon price and were very friendly and had excellent communication. The free car wash with every visit is a nice touch

Josh Bradley

Very professional and friendly dealership. We drove down from Bellingham to trade in our lease for a new lease (xc60). Dani was our sales lead through the process. She made sure all paperwork and the car was ready when we arrived (it was a ice slippery drive down from Whatcom County with all the recent snow storms). She was fast, thoughtful and genuine. We have been through 3 Volvo dealerships now with a new car. King Volvo Bellingham (which is no longer around in Bellingham), Sandburg Volvo and now Volvo Cars of Seattle. Volvo Cars of Seattle has been the best experience between all 3. Highly Recommend.

dylan hunt

Called in with a few questions and Chris in sales and manager Mike helped me out tremendously highly recommend if your in the market for a volvo or just a great place to shop for vehicles

Hamel Husain

Best Volvo dealership on the west coast. The person who buys the inventory does a great job that have really good selection with combinations of options that make sense. Furthermore they are very transparent with pricing and price aggressively on their website with no gimmicks that is the real price. Also, I changed my mind after buying a car and they took good care of me even when they didn’t need to. Overall great service really impressed.

Zachary Leitch

I had a very pleasant experience buying a used Volvo here a few days ago. They take a lot of pride in their business and it shows. The building is clean and cool and everyone was friendly, accommodating, and professional. I would recommend to friends and family.

Dat Thai

Thanks Haiwen and Cam for helping me purchase my RAV4

O S

Very nice experience! No "usual" dealership pressure. All calm and nice - you do your test drive, ask questions, get your quote and can actually take your time to think about it. Guys are not threatening you with "buy now or it will be gone". Luke and Travis were super nice! Happy with my new addition to the family ☺️

Bevin Kelley

This was my first time buying from a dealership. Everyone I spoke with throughout the process was helpful, considerate, straightforward, friendly, professional, and informative. I found a great car and I can’t thank them enough for making this process a totally positive experience!

Jen Leland

The staff at Seattle Volvo always goes above and beyond for us. They are always friendly, know us by name (we’re not there that often), and show a genuine sense of caring and urgency. While we love our cars, we love the personal touch and support we get from Seattle Volvo. We are choosy on where we give our business, and I would never hesitate to do business at Seattle Volvo.

Rachel Zell

The team at the Volvo Seattle Service Center was wonderful! They were very efficient and warm. They had a loaner car ready to go without any wait and were very understanding that it took a bit of extra time to install a baby and toddler car seat in the loaner car and transfer all the necessities (stroller, bags, window covers etc). I received text updates from the service team about the status of the work being done and when it was determined that a part needed to be ordered and the work authorized through our extended warranty. The work was done late in the afternoon but they were totally understanding about not going across town at rush hour with a baby and toddler to pick up our car and return the loaner and instead we’re fine with me doing it the next morning after dropping my toddler off at preschool. Again the drop off was very efficient and easy and our car was washed off on the outside. Now we just need to get the inside cleaned 🤣🤣. All around great service and great people.

Kelly Ronan Hafner

Car buying is a notoriously painful process but the team at Volvo of Seattle was wonderful to work with. They were kind and patient and knowledgeable about their product. They displayed eagerness to maintain superior levels of customer service and to treat customers well with professional. In particular, Pete Reilly and Joel Carlson have been outstanding to work with throughout the process - going above and beyond in small ways to make you feel like a truly valued customer. Kudos to the team and keep up the good work!

Alec Walker

Navid is great. I scheduled an appointment for an oil change and was planning on waiting at the dealership while it was complete. He went out and inspected the car when I arrived an brought a few additional concerns to my attention. I agreed they should fixed as well and he set me up with a free loaner since it would be additional time. He kept me up to date on the work progress finished the work sooner than the expected time. Highly recommend.

Zach Wright

Service drop off was smooth thanks to Navid. He took time to listen to a few items of concern. Work was performed without any issues and pickup was simple. I will continue to drive to this dealership when needed even though I've got another closer to my home.

Herb Bergamini

Navid and Bryan and the whole service crew knocked this one out of the ballpark, again! Very personable, respectful and knowledgeable at intake procedure. My questions were answered thoughtfully and realistically. Loaner vehicle experience was a pleasure, receiving it, to the drive familiarity... it didn't hurt that it was the same model as our car being serviced. Pick up was a breeze. Once again, my questions were answered thoughtfully, realistically and by people who were comfortable with minute mechanical the details of XC60 hybrid. Enhancing my pick-up process was having a service tech in the reception area to go over exactly how and where the cabin air filter is accessed. We are never too old to learn and the whole service crew are great educators. People who particularly made a difference for me in this service were Navid and Bryan (familiar faces for several years now at this location.)

Gwen Davis

I always get my care repaired at Volvo because I am confident that they know what they are doing. I never have problems with their repairs. The staff is professional. Scheduling is always easy. I like that I can text for updates on my car while its in the shop. They lost one star because hey are very expensive.

Ellyn Shull

Very friendly, helpful and kind when my car died in the middle of a family member having a medical crisis. Really appreciated their ability to get my car in and out and how the service department was so responsive. So glad I found a Volvo dealer close to UW. They were a great find.

Audrey Michael

The customer service and work we've receive on our Volvo at the Seattle Service Center never disappoints us.. the staff are all very knowledgeable, incredibly helpful, kind, honest, and always a pleasure to work with. We recommend everyone to bring their Volvo to their Service Center for repairs and services.

Emily Wachsman

Really wonderful staff, very easy to deal with. We knew what we wanted to buy ahead of time (XC90), so the sales pressure wasn't intense for us (well, the "extras" added on at the end were a bit of the normal tedious, but the rest was great). The car was ready and waiting for us when we got there, we got a relatively fair price for our trade in, so the process was simple and straightforward. I left feeling comfortable with my new car and all of its features. Will definitely purchase with Kevin again, and will get service from this outstanding dealership.

Simone Bower

Our sales consultant, Audra, was top notch from start to finish. She was patient, knowledgeable, friendly and professional. In addition, Hans, the GM and Tom, sales manager, were both friendly, kind, professional and accommodating with our unique situation. Great team!

L D

Great experience leasing my first car and first Volvo! Came in on a busy Saturday, test drove the car and talked numbers. I liked that I wasn’t pressured at all. Did my research over night and it truly got an amazing deal. Came by the next day, car was ready and paper work took about an hour. Alyssa, Luke and the rest of the staff were great and very nice. Love my new Volvo and couldn’t be happier :) Thank you everyone.

J M

OK service. Convenient loaner cars. Last visit my 2020 V90 got a door ding in their care. Was told I'd get a call the following week. No call. It's been months now. While the door ding only cost $65 to have fixed it's the not following up and following through that gets the 3 stars.

ryan latchman

I drive 60 miles to have my car serviced at Volvo of Seattle. I’ve received fantastic customer service from Navid. After having my XC60 serviced for regular maintenance multiple times over the last few years I recently had an issue, they took care of the problem quickly with great communication and gave me a brand new loaner to use while the problem was being solved. Customer service and honest communication goes along way with me and they are the only dealership my family and I will take our Volvo’s to be serviced.

Daniel Philipps

Overall, my service experience was great. The shuttle driver was very friendly and was able to navigate the Seahawk victory parade traffic. My car was running great when I picked it up and they took care of all the items I listed as concerns. My Volvo is still under full warranty, so trips to the dealership are still 'painless' when it comes to my checkbook. I am reserving the right to award 5 stars until I can associate the service to value ratio at Bob Byers. Until then, I highly recommend their service department, but I have to admit, I do miss the Seattle location. :)

Ryan Lowery

I was purchasing my first car and Volvo made the entire experience really smooth. The dealers were very considerate and helped guide me through the purchase. The manager even stepped in to help with financing when the financial managers were out so that I could maintain my schedule! Overall buying a car from Volvo Seattle was a great experience.

Tony Taylor

Scott Fausset and the Service dept at the dealership were absolutely AMAZING! Our car had been having issues with the battery and wouldn't start, so we took the car to the dealership. Scott was incredibly helpful and even though we did not have an appointment, he and the techs at the store were able to squeeze us in and perform the service quickly, efficiently and perfectly. Our car now runs like a charm and there is no doubt in my mind that it all has to do with the incredible service we received! Thanks again to Scott, the service department and the techs for going above and beyond for us. We appreciate it IMMENSELY!!

Ryan Kelly

Peyman and the rest of the staff were all fantastic. I landed on a car I thought I wanted and left the dealership with a signed PO for my bank, after sleeping on it I decided it wasn't the right decision for me and they allowed me to back out without any hassle. I would definitely return and purchase the right vehicle through them.

han wu

Thumbs up for Volvo Seattle. i had my recent 50k service done at the dealership. the price is very reasonable for an authentic volvo service. Adam has been super helpful explaining all the current services needed and future services that i should be expecting. he is very knowledgeable about Volvo cars. i would highly recommend this dealer to anyone who drives a Volvo, and i myself would definitely come back for future works. I give 11 out of 10 starts for him and Seattle Volvo

Dennis Huang

It was a pleasure working with the team at Volvo Seattle to purchase my new XC90. A big thank you to Shawn who worked tirelessly to help us before and after the purchase. Especially spending extra time to show us all the ins and outs of the car. And also a big thank you to Hans, the GM, who made the purchase process painless and to the point. The whole experience was a big positive and I wouldn’t hesitate to recommend Volvo Seattle for future purchases.

Peter Kim

Matt was my salesman and he was great to deal with. I told him I had a small window of time to complete my purchase and he tried to get me in and out as quickly as possible. Working with him and Tom was a great experience. Also, I had recently been to many dealerships and compared many models, they were the only dealership that didn't try to upsell me on things. I appreciated that and would recommend.

Thomas Price

Buying cars is brutal, but my experience at Volvo Seattle was awesome. Brian was a thorough and considerate salesman. I to am a sales professional, and he was honest and really taught me about the car before signing anything. I recommend Brian and this dealership as a whole.

Garey Coatney

Please be assured our experience with sales, service and parts started very well and has only gotten better. From the time the order was placed until pick up, all parties have exceeded our expectations. Perhaps a smaller dealership than some of the competition in the region, but the personal touch provided to customers is exceptional. Tom (sales manager) and his staff have been cordial, courteous and very professional. Each has their respective area of expertise and commands thorough product knowledge. We are very pleased with our XC70 and the performance of all who served us at this Dealership. I highly recommend this group of Volvo professionals and look forward to a lasting and confident relationship.

amber Tay

We worked with Peyman to order our first Volvo. He was great to work with, took the time to review all the different details and specific features available. He spent about 45 minutes walking us through them and is available at anytime for questions. We felt confident in our choice of an XC40 T5 R-Design with pretty accurate delivery dates, in fact ours arrived about 3 weeks sooner than originally quoted. We are thrilled with our purchase. We had originally intended to look into the overseas delivery program, but covid has thrown a wrench in that plan. Several of the sales people there have taken the trip to Sweden and spoke highly of the experience. Even though it wasn't in the cards for us this time, I would highly recommend talking to someone there about it if you are planning on purchasing a new volvo.

A C

Very positive experience from taking the car out for a test drive to buying my XC 60 at this dealership. It has a small, homely feel. No pressure. Matt Berry was very knowledgeable, patient and professional. He even followed up after we purchased the car to make sure that everything was fine. Amy in finance was efficient and we did not spend a long time signing papers like in other dealerships.

Bill Laveroni

I came into Volvo for a repair. The gentleman behind the counter was very professional and explained the work needed to be done. He also gave me and alert to bring the car in at a later date in between 2 service appointments to check for the brakes. Appreciated his reasons and his explanation as to why that was the right time. Great service.

Jessica Perez

The staff at Volvo was very nice and personable. John & Damon helped us get our new car and answered all our questions. I would definitely refer family & friends to go check out Volvo Seattle if their shopping for new car.

Darryl Hewitt

I have always received great service from the staff at Volvo Cars Seattle. Navid Haq has been my personal contact on multiple visits and always delivers clear, concise communication as well as coordination of the service performed on my Volvo XC60. I will always use Volvo Cars Seattle for my maintenance needs.

Jim Nugent

Bryan of Volvo Cars of Seattle was very helpful during my scheduled maintenance yesterday. As promised, I was able to borrow a car during the time my car was being serviced. He was friendly and professional. He helped with my request to borrow a sedan to help me determine if I want an SUV or a sedan after my current lease expires. I am very pleased with the customer service at this dealership.

Elyse O

Many thanks for Pete and team for making the purchase of our 2020 XC60 incredibly easy and fast! I was super impressed with the entire team and my husband and I were in and out of the dealership in about 45 minutes on the day we went to pick up our new car and sign paperwork. By far the easiest, seamless car buying experience to date.

Ryan Cole

Had a wonderful experience purchasing my new 2021 Volvo XC40 T5 Momentum at Seattle Volvo! Dani F. in Sales and Pete R. In financing made the often times overwhelming process of purchasing a new vehicle, just as smooth as my new ride! If you are considering buying a new vehicle I highly recommend going thru Volvo of Seattle. They clearly take the necessary precautions in regards to Covid-19 and are genuinely dedicated to 100% customer satisfaction :)

CHRISTOPHER WALSH

Just purchased a 2021 XC40 from Volvo Seattle. Had a great experience working with Austin Davenport to find the perfect car. The sales process was seamless and he he even personally delivered the car to my home. Austin went above and beyond to walk me through through all the technology that the XC 40 has to offer. I would highly recommend Austin if your seeking a Volvo.

Erik Selberg

Not a great experience buying a new car. I knew the discounts I was eligible for. First offer was a chump offer. Second was closer to the discounts but poor trade-in value. Third offer finally got there. Then had to wait for about an hour for them to get standard paperwork done, with nobody checking in. Finally, they tried to sell way overpriced ($10K at Bronze to $20K at Platinum) maintenance programs. Basically, the Chevy dealer treatment (although even at a Chevy dealer, I never had to wait).

Heather H.

They are always reliable, fast, and friendly. One time they forgot to call me and tell me that my car was ready. The boss (maybe manager or owner, not sure) apologized and gave me a free oil exchange coupon, which I happily used later. Always great service; never rips me off. They have taken very good care of my seriously used Volvo.

Julia Luplow Gramaglia

Volvo corporate mishandled the delivery of our vehicle and it arrived nearly a month late. Despite that, the dealership had great customer service, and went out of their way to compensate us for the inconvenience. Volvo’s car delivery process needs more accurate timing and better tracking. I was pleased with my experience with Volvo Seattle, however, and we absolutely love the car!

Emma Jane Coulson

Great experience with test driving and understanding everything about the car. In a big decision you don’t want to be rushed or made to feel like your questions aren’t important. The reps really took the time to help me understand the contract as well as the car. Overall, great family style hospitality, which is not a big surprise considering it’s Volvo we’re talking about!

Susan Anderson

I really enjoy having my Volvo V50 cared for by Ravenna Motors. I was greeted cheerfully and immediately by the Service Dept. The shuttle in to Seattle is always a pleasant experience. The gentleman always finds the quickest ways to downtown. Then I got a call saying the car was all finished and the price was way under what I thought it would be. When I didn't appear right away for the shuttle back from the Sheraton the driver called me. How nice was that! Not just drive off without me. And again, we were back to Ravenna by swift and hidden ways. Having your car washed is also a generous touch and the work is always done thoroughly. So thank you so much!

Sharan Daniel

Austin did a fantastic job. I came in to see an XC40, which I had read about. He showed it to me, answered my questions and offered a test drive even though I had no appointment. He is like a walking car manual who is also calm and friendly. I feel he found us the car that best matched our needs and desires and got us a good deal.

Chasten Fulbright

After not owning a car for ten years, I decided now was the time to step into a new Volvo. Working with Austin Davenport and the team was really great. And despite being a noob to the car buying world, they made it really easy for me, let me ask endless questions and run the deal through hackr websites to make sure I was happy with what I was getting. I was also very unprepared with paperwork and whatnot and they were very patient as I fumbled my way through gathering everything needed. In the end, I got an incredible car and a fair deal. I was referred to Seattle Volvo by a friend who has leased 12 cars from them and I can see why he keeps going back. I look forward to returning in a few years.

Jack Bjork

The sales man was helpful and easy to work with. My trade in had high miles and they were not interested. The sales manager was very straightforward and fair in finalizing the deal and discussing maintenance add ons- which I declined. Overall I was treated well

Daniel Loya

Although a $120 oil change turned into a $2400 engine problem due to them finding that the oil had leaked out into the engine, DJ and the team were committed to making sure our Volvo remained in ship shape. DJ also made sure we had the use of a high-end, 2021 loaner car for the entire 5 days they needed to finish the job right. Will only go to Volvo Cars Seattle from now on.

Sherryl Brongil

Of all the sales staff at Volvo it was the internet salesman Peter who ended up to be my hero and saved the day. It’s such a long story so I’ll keep to important points. I lost my key. Ordered new key. The service department went to program new key when we found out ignition column needed replaced, a 700. Part. Fast forward about two months. Had car towed back to dealership to get ignition fixed and key programmed. Got a call car was done come and get it. Oh the happiness I felt. I signed necessary paperwork walked to car, started it put it into drive...and NOTHING. I knew it had to work because they moved it from service to the street. But it didn’t work so I called into sales and I explained what was going on (service was gone by now) and was told someone would call me back then they hung up without getting my number. I thought I’ll give it some time but I noticed a car leaving the service area and my hopes sired that maybe just maybe someone from service was still there but no it was Peter who listened and took the problem by the horns and I was out the door with a beautiful loaner (that I know I won’t want to return) in about 30 minutes. Thank you Peter! !!

Charisse Cowan Pitre

Exceptional customer service, and I am extremely pleased with the service department's excellent care and maintenance of my vehicle. Adam is always thorough, professional and super friendly. This is true for all the representatives and staff. Absolutely outstanding service and team!

Mark Hartman

Always professional, helpful, and friendly. Always. This particular instance involved getting parts not usually stocked, and even though efficient delivery was hindered through no fault of Volvo Cars of Seattle, they kept me updated and in the loop. Would not take my car anywhere else.

Keith A. Vensey

Adam S. provided the best service I’ve gotten to-date. Having leased my XC60 from Volvo/Tacoma in 2018 — I simply kept returning to Fife for my routine service appointments. Even with my residing downtown, it seemed like the path of least resistance. A recently unresolved tire issue, for which I sought service in Fife, prompted my reaching out to Volvo/Seattle. Luckily I did — even luckier was I in being assigned Adam for my service appointment. He’s patient. Knowledgeable. Amicable. Communicative. Request him for your next appointment — you won’t be disappointed.

Autumn Rouse

Apart from a snafu around financing, I had a generally positive experience with Volvo Cars Seattle. I was working with Audra, but she was unfortunately unavailable when I arrived from the Portland area, despite having made an appointment. Instead I worked with Travis. They were very accommodating about my desire to take the car for an independent inspection, and the mechanic confirmed the results of the condition V.C.S. represented in their own intake review of the car. I found that reassuring, and was happy with the vehicle as presented. I felt I was given a fair value on my trade and a price I was happy with on the Volvo after some minor negotiations. Unfortunately, because my credit union doesn't participate in the C.U.D.L. network, they were unwilling to accept a pre-qualification letter to finalize the sale. They also refused an offer to have the check sent overnight via FedEx with a tracking number and guaranteed delivery of funds. Instead, I had to drive back to Portland, retrieve a check, and go all the way back to Seattle the next day to take possession of my new car. It was a frustrating turn of events, but upon my return my new car was waiting ready to go, and it only took about 15 minutes before I was on the road back home with a full tank of gas. On the whole I would say this was the most positive car buying experience I have ever had. Logistical challenges notwithstanding, I would not hesitate to recommend this dealership.

Avery Quinn

Remarkable customer service! I was given a thorough explanation for every question I had regarding my car; Navid is very knowledgeable and honest when it comes to the care of my S60. The time was spent to make sure my warranty could- and was applicable, whereas other dealerships have not taken the time do so. And, as promised, a loaner car was prepared and ready to go when I arrived.

Rey Escarez

Just an ordinary oil change and they did an excellent job........ No damage to the car nor missing bolts this time. Kudos to the mechanic for also doing the multi-point inspection and to the service advisor (Adam) for explaining the additional work and safety checks and answering my questions! and last but not least, big thanks to Jim for washing & vacuum.

Sapan Shah

The sales team was not pushy at all in the entire process of test driving and purchase. It was a fairly low stress process with the only complaint being how long it took to run final paperwork based on a variety of dealership system bugs and printer problems. Tony was extremely nice and would recommend him to others that are interested in looking at Volvo.

Bing Yu

Buying a car can be super easy here! Stefan is fantastic and straightforward! After two calls in 30 minutes, I got my dream car and the best offer! Seriously, for people in Seattle area thinking about buying a new Volvo, don’t waste your time calling other dealers. I did, forced to play tons of games, won the games but lost patience eventually. Volvo Cars Seattle is the best! Honest and trustworthy!

Cate Ryan

I always love their great customer service in the service department. They listen to my concerns, fit me into the schedule the same day, I have always had a loaner car when I plan ahead- which I love! They are the reason I continue to be a loyal Volvo owner, I have driven a Volvo for 26 years. I plan to continue for at least 26 more. Their service department rocks! A+ to them.

brian scott

Overall a great place to work with on the purchase of our vehicle. Very easy to talk to and deal with. Talk to Dani about your next purchase. She was very helpful. No pressure experience. Thanks Seattle Volvo👏👏👏 …

Andrea Weatherhead

Adam at Volvo Cars Seattle is a very thorough and caring service advisor who takes each client's needs into consideration with each development of the life of their vehicle. The work is always explained clearly, done right, and on schedule, and it is great that for some projects they loan out a nice new car to make it less inconvenient to be without a car. I have been a client here for several years and continue to return because of the focus, wisdom, and kindness of the service reps like Adam.

M Mullet

An excellent car buying experience. Austin Davenport was great to work with to find my car of choice and, in the end, delivered on the exact car I wanted. Like all processes, things were never simple or easy, but in the end, everything worked out well. I cannot thank the team at Volvo Cars Seattle for their help and dedication. Even more impressive, this experience occurred during COVID-19 social distancing and everything was handled correctly with safety as a top priority. I cannot be more pleased with the process. Thank you.

Michael Melnick

I've been a BMW owner for the past 6-7 years and recently traded for a 2012 S60 T-5, and a HOT one at that. We dealt with Isaac who is genuinely nice and comes across as being very sincere. He is passionate about selling these cars, you can tell. For my partner and I, it is important that we feel comfortable dealing with anyone on such a large purchase and he came through. I have to say, we love the Volvo, in fact I think I like it better than my prior two BMW's. The buying experience was fairly painless which was great. Could we have negotiated a slightly better deal? Sure, but, we are thrilled with how we were treated (most importantly), thrilled with what we purchased and especially what we got for our money. We had to take the car in to have it detailed as promised during the sale (it had just come into the lot the night before so it hadn't yet had a chance to go in for detail). Upon picking the car up yesterday, I was greeted by name and with enthusiasm. Isaac was great as always, and Vic was there as well, making it feel almost as if you're walking into part of your family's dealership. It isn't like other big dealerships where there are so many strange faces, and masked relationships; those working at Bob Byers really make you feel at ease, and almost as if you are at home. I have VERY high standards when it comes to my cars and services provided. So far, Bob Byers has been near the top for us in just having 2 visits under our belts; 1 to buy (which we weren't intending to do) and the other to have the car detailed. We are looking forward to a long relationship with Bob Byers Volvo.

Jimmy Mounivong

This is my second lease purchase with Volvo of Seattle. I did a lot of research and spent time at other dealerships around Seattle. With a 2 year old at home I didn't want to waste anymore time. Volvo of Seattle did my first purchase all via email. Second purchase was very professional and smooth with a visit to the dealership. I can say I received a better price than the other dealerships and the customer service was better.

Petros Christophilis

One word... Phenomenal. This was our first Volvo purchase and visit with Bob Byers. Both my wife and I came away VERY impressed by our Sales Adviser Brian Bradley! Brian was very knowledgeable, patient, and just a real person - no gimmicky or cliche sales pitches. Purchasing a vehicle can often time become more of a chore and exhausting experience. Frankly, we found it to be the quite opposite. Brian made everything very seamless. Not to mention he is a fantastic communicator, whether email, phone or text. JC the finance manager and Tom, sales manager made this a very successful transaction as well. I would not hesitate to recommend Brian and Bob Byers product/services to anyone. Great job, Brian! -Your friend - whether you like it or not :)

Natalia Kuznetsova

Amazing customer service, absolutely no pressure, honest and very reasonable offer. These guys proved that buying a car absolutely doesn’t have to be exhausting . Couldn’t be happier with my new v60 cross country. Thank you!

Xi Zhu

The service department of Volvo Cars Seattle is excellent. I had an accident and had my car towed to them. Adam helped me out and alway kept me updated during the process of repair. Although it took a while for the car to be finally fixed (due to the delay of inspection done by my insurance company), I am very satisfied with the repair job and also really grateful for Adam and the service department's help.

B Campbell

Friendly staff. Efficient service. Overall good experience!

Ryan Mower

I worked with Navid, there was no BS checking in or out, and the customer service from the initial phone call to picking my car up was exceptional. My courtesy vehicle was current model vehicle. I dropped my car off for a door lock issue first thing in the morning and it was ready to go by the afternoon. This dealership is a little out of the way but if I’m in Seattle and my Volvo has an issue, this service department can get the job done.

Tristan Christophilis

This is our second Volvo Cars Seattle and we couldn’t be more happy with the service. It was such an easy and quick process except when Brian went over the car with me. He spent a good hour going over all the amazing features. He will also be following up with me in a couple days to go over my questions. We are so excited about our xc90!

Dennis Kolesnik

Really good customer service. I came in out of town and they provided a loaner car equivalent to my volvo while it was getting serviced. However, I wouldn't have them wash your car for you. While waiting on my paperwork I watched the employee washing a 2016-2018 XC90 set the car wash brush down in the gravel, walk away, and several minutes later return, he picked up the brush from the ground and just continued to wash the car panels without rinsing the dirt and gravel off the brush....not very good for the paint job.

Aleksandra Weber

I was in the market for a new midsize sedan that had comfort and quieter ride. I decided to look at a Volvo given the good things I’ve heard about the cars. My sales rep Fiona was patient and answered my many questions I had. I never felt rushed or pressured. I’ve bought several cars over the last 5 years as I like to change things up frequently and this time around my experience was great. I was able to go over all the features the car had and truely understand what I’m purchasing without the rush to make a quick decision. We were on a test drive for a good 30-40 min in rush hour. It helped to be able to gauge reality and moving around in a S90 vehicle in Seattle. The finance team stayed late to get the deal done and never rushed us once. Overall great experience and if you are in the market to look around, see Fiona and she will take you around and explain the vehicles features and history of Volvo.

James Emerson

I have been a loyal customer to Volvo Cars Seattle Service Department for about 12 years. Their Service Department is dedicated to making it right. Recently Navid provided outstanding customer service in a very challenging situation. I especially appreciate the use of a loaner car during extended services. Thank you! Barbara Emerson

Michael Raitt

The people that I dealt with who were managing the service department were very unorganized and poor at communicating. The scheduling was messed up, nobody knew what was going on even though I had called two or three times, not one time did anybody from the service department call me and update me. I had to call there to get updates and information about the status of the repairs. I only rated this three stars because I’m hoping that the mechanic actually did a great job. So far so good on the actual repairs. The front end of the service department needs to up their game.

Todd Beck

Best car buying experience I have ever had. Everyone was considerate, respectful, knowledgeable and friendly. They even let me bring my two French Bulldogs into the office while we finalized the paperwork. No pressure, fantastic terms and I will be driving away with a new XC60!! Thank you Joel, Connie, Amy and Ken!!! Dr. B.

Christina Dawson

Pete was a delight to work with. He was friendly, helpful, and patient. We took a few weeks to make the decision to buy our new Volvo, and I never felt any pressure, Pete was just there if we needed anything or had any questions.

Ewen Syme

Kevin Davis was an excellent point of contact and salesman for me at Bob Byers. He was knowledgeable, accommodating of questions and helpful throughout the purchase, custom order and delivery process. Tom, his financial counterpart, was also very professional and customer focused. Solid car buying experience. UPDATE - Leased a new Volvo and Kevin kinda let me down this time. Mismanaged the custom car order offering me a package then saying it was too late, forgot to add additional request from the parts department upon delivery, provided a poor overview of the new features and generally missed on several details. I would still recommend this dealership, but if you're going to work with Kevin you'll likely have to remind him of several things along the way and keep a close eye on the details of your purchase.

Frank Huguenin

This was our first time buying a car from Volvo in Seattle. All the staff was extremely pleasant to work with. And Tom, the sales manager, was very knowledgeable about the sales process. If you are in the market for a new vehicle - new or used - consider checking them out.

Courtney Gerlich

I always have a great experience with Volvo Cars Seattle. They were extremely accommodating with my loaner car and made sure I got one with a built-in booster for my kids. Thank to Navid for his help and making sure I was in good hands. My car came back looking brand new!

Pat Esquivel

Fantastic service especially from Navid. Easy to schedule an appointment, got the work done in time and gave me a lift to and from work while service was being completed. Costs kept way down because Navid thoroughly explained options and the skilled technicians did only necessary work. Excellent experience. I’m sticking with this group for all future service on my Volvo!

Lorena B

Brian Bradley and the team at Volvo Seattle provided me with the single best car buying experience of my life. Brian’s professionalism and outstanding customer service didn’t end when I drove my new car home; he’s been available to answer any questions I have about my car. Don’t waste your time anywhere else; these guys are the best!

Kris Peterson (krisp - she, her)

I bought my Volvo at a different dealership, but was unimpressed by the service department so moved my business to this location and have been very pleased. Service is quick, they over communicate (which is great!), and they are very courteous. Working on a Volvo isn’t cheap, but good service is worth every penny.

Kimberly Jackson

Navid is my service advisor, he’s great. Super helpful, make sure I can get in and out of there quickly even if it’s busy. He’s so calm. From oil change to more complicated matters everything is always done efficiently and professionally, and with a car wash to boot. I can’t say enough great things about this team!

Bruce Dalkin

Exceptionally good service care. Kept me informed, thorough evaluation of the car and very courteous. Loaner for a day provided waiting for a part, easy and hassle free. I am exceedingly satisfied with the service department at Volvo if Seattle!!!

Jenifer Wright

This is my second visit to Seattle Volvo in a very short time; both visits I worked with Adam Sasnett. Throughout the process - collecting info and estimating fees over the phone, sending updates via text, providing options for alternative transportation, clearly explaining the work completed and charges - Adam was professional, friendly and clearly knowledgeable about the Volvo product line. While it's not so fun paying for unexpected vehicle expenses, I would happily recommend Seattle Volvo for Service, and highly recommend Adam to anyone.

Daniel Lee

Great experience. Called in to get a test drive set up and Austin Davenport got me taken care of from that test drive all the way to purchasing. Knowledgeable and well prepared, I felt that I was in good hands. Happy with our XC40!

Natalie Sears

This was my first time having my newer Volvo serviced at Bob Byers and it was a great experience. Navid was very friendly and helpful and made the whole process a breeze. My car was ready on time and he explained everything that was done to it. Definitely coming back for service here and would recommend to friends.

John Pool

Great experience and easy to work with!! Thanks Volvo Seattle!

Tom Halverson

I had a great experience at Volvo of Seattle. Audra was very helpful, easy-going, and low pressure. Everyone I came in contact with, from the front desk, to other sales people I asked questions of while Audra was finishing my paperwork, to the finance department was very low stress, friendly and made the experience a real pleasure.

Don Pappe

Purchased a 2014 XC60. I didn’t have to negotiate the price as I felt it to be very reasonable for this low mileage lease return. Dealership did a complete inspection and replaced tires, brakes and made other minor repairs. I am still waiting for new plates and appointment so dealer can complete a full detail. I had to correct several items on purchase documents that the closing person had wrong. They have promised to refund the errors. I would purchase from this dealer again and recommend to family and friends. Don

Samantha Howard

Wonderful team and excellent service. My husband and I purchased a car this weekend from Zino and we loved working with him. Zino is very knowledgeable and friendly- going through package options and test driving cars with him was a very comfortable experience. He never made us feel pressured and we ended up with a great deal we were very happy with. Absolutely recommend checking them out on your car shopping journey!

Arian Weatherman

Great customer service and communication throughout. Everyone has always been wonderful to work with and even giving me great tips on cr features I didn't know about. So happy to be part of the Volvo family.

Audrey Lee

The service department at Volvo Cars of Seattle, is always nothing but wonderful to work with. Honest, friendly staff, reliable service, and reasonable repair and service costs. I wouldn't sit through white knuckle Seattle traffic if I didn't trust them to service my Volvo.

Tim Stelzner

Volvo Cars of Seattle saved our vacation. As we were driving to Seattle for three days of vacation, our Volvo was giving us repeated “turn signal system failure” alerts. Initially the alert seemed to be a “false positive” alert, but then the turn signal system did start to show an error in its operation. Our vacation in Seattle required us to have our Volvo, but we knew we had to get this issue fixed while there. I went online and found Volvo Cars of Seattle with an excellent service record. I called and spoke with Bryan. He said he could get us in the next morning. That was great, but he didn’t stop there. He loaned us a Volvo just like ours to use while ours was in the shop. That was wonderful on two counts: 1) we didn’t have to miss our second vacation day which we had planned for Bainbridge Island, and 2) as the controls in the loaner Volvo were the same as our Volvo, I was not operating an unfamiliar car in Seattle’s traffic. All over the top results. Our car was fixed perfectly, washed and cleaned inside and out, and finished on time as promised. I hope to never have a system failure alert while visiting Seattle again, but if I do I know where to go for the best customer service — Volvo Cars of Seattle. Thanks Bryan for everything! Sincerely, Tim Stelzner

Kristina Acosta

We worked with John Creseto to lease a 2019 XC90. John was knowledgable, friendly, responsive and trustworthy. We never felt pressured, in fact he encouraged us to come back in a few months to trade our car in when it would make more sense financially. We loved the car so much and really wanted to work with John, so we turned our Land Rover in early and don't regret it one bit! The day we came in to purchase the car, John knew we were on a tight timeline. He had the car perfectly detailed and ready for us and the finance department had us in and out within 10 minutes. We've never experienced such great service and will recommend John and Volvo Cars Seattle to all of our friends!

Gina Roberts

We've bought our last three Volvo's from Bob Byers. Don't know why you would go anywhere else! They are knowledgeable and no pressure. They are very friendly and really work as a team. We also have had our cars serviced there, and have had great experiences. The service team is on the ball. Even if you don't want a Volvo, (although we can't imagine why you wouldn't) they have really high quality used cars. Definitely worth checking out.!

Claire White

Great, quick and easy service at Volvo Seattle. They didn’t have a loaner car available as requested, but were able to complete a full tune-up, battery replacement and oil change within 2 hours so it wasn’t a problem!

Roy Calvo

Started shopping for a new car and decided to test drive a Volvo; While at the dealership the sales manager happily greeted us and found us help even though we didn't have an appointment. Once he introduced us to Peter, things got even better. Peter was very knowledgeable of Volvo and explained the details passionately of the XC 60 T6R. We weren't quite ready to choose a car yet, but after the test drive and Peter's presentation we are more likely to choose Volvo. The best part was that we weren't pressured to make a decision right then and there.

Cassidy O

Highly recommend! This is how all businesses should be run. Everyone working here is so pleasant, genuine and honest. This is the fourth time I've brought my car to this service department and every time I leave knowing these guys went above and beyond for me. The prices are great, and I feel like they are actually trying to save me money when I take my car in... definitely a change from everywhere else. There is never a hitch they say they will have something done, or will call at a certain time and they do.

ALISE MOSS VETICA

I gladly drive the long distance from Port Townsend to Volvo Cars Seattle for all work on my car. I am always treated well, get great customer service, a loaner if needed, and excellent maintenance and repair work done on my Volvo. Navid and Scott are the best!

sandra metzger

The service representatives were incredibly polite and helpful. Initially I spoke with Bryan Flahtery, he was knowledgeable, personable, and got us right in for service. They went above and beyond in their service with our newly acquired used Volvo S70. They serviced and inspected our potential issues and did not pressure us to do unnecessary work. Their price was less than others in the area for the same service. Excellent job. Thank you! We will be back!

Don Sizemore

Professional, courteous and friendly. No games. Went out of their way to make my car buying experience pleasant. Sales Executive (Brian) spent ample time with me after the sale to be sure I was oriented with the vehicle and it’s technology. If you’re in the market for a Volvo—they won’t disappoint!

Nicoleta Mocanu

Volvo Cars Seattle helped me get my new Volvo today ! They went above and beyond. Special thanks to manager Hans! You made a Christmas miracle today! We will be forever grateful! Warm regards, Nicole&Bianca

Daniel Mccoy

My husband and I bought my 2018 XC60 T6 with the inscription package. Volvo of Seattle gave us a very fair price for my trade in and made us feel at home. I didn't even have to put money down. Will tell all my friends about this dealership. Tom the sales manager, Amy the finance manager and Brian the sales representative were amazing.

Brian Gossett

Our experience with Volvo Seattle was top notch. Austin Davenport our sales consultant did a phenomenal job guiding us through the leasing process and was very helpful in explaining all the new features of our Hybrid Volvo XC90.

aimee herb

Great experience overall. Even in coronavirus times. Making an appt to see the vehicle was easy and Audra was friendly, knowledgeable and professional through the purchasing process. As was everyone else we worked with in the dealership. Highly recommend.

Fred

Easy place to do business. Working with Zino was a true pleasure. Honest and straightforward. The guy actually knows his product well and does a great job explaining why Volvo is a good choice to meet the customer's needs. Very good experience.

Sajin Thomas

Awesome!!! We were just casually shopping around and wanted to try the new XC60. I must admit Pete (Peter Reilly) at Volvo Seattle is the best salesman we have ever met. Unlike the usual car buying experience, we felt he was with the customer explaining the features and even giving context what options/ features works for us. TLDR: the casual visit ended up in a good way, we have the new XC60 in our garage today. We bought the car the same day and the whole experience was awesome. Keep up the great work Pete!! Thanks to Joel and finance team as well . We will visit again for sure and the highest customer ratings Volvo Seattle has is no joke, thanks once again.

Haley B

So easy to schedule my service online. Great customer service. Easy communication via text. And they even gave me a free car wash coupon at brown bear.

Brien Sherman

These guys are always awesome, I've been taking the various Volvos I've had to them for 20 years now and overall these guys are outstanding. They always do a fantastic job of setting and managing my expectations with regard to the condition of my car and what upcoming issues will need to be taken care of and when. And while they may not be the cheapest game in town, as the saying goes: you get what you pay for and I feel like Ravenna Volvo is worth every cent.

william d Mcgrew

We were about take our vehicle to the state emission inspection site for renewal of the vehicle license. All of a sudden the "check engine" light came on. We knew that would be a problem for the inspector, and went immediately to Steve in your service department for an answer. He had one and immediately took the car in to check the diagnostic code. Within a few minutes he outlined what would have to be done. Several days earlier we had been in to discuss an alternator problem and when it was replaced he mentioned a manifold situation that wasn't normal. We had just spent well over a thousand dollars and were reluctant to go any further at that time. Now, we had to make a decision and said do what has to be done. The manifold repair was completed by noon the following day. Per Steve's instructions we're driving the car each day for an hour or so to be sure the engine displays show a perfect performance. So far so good and we plan to go to emission control Monday or Tuesday of this coming week. I commend Ravenna Motors for their great response.

Monica Smith

for many years Ravenna Volvo have taken superb care of my car in all ways - friendly and varing personnel have helped me with a tental cat or with a shuttle ride or allowed me to wait in the showing room for repair of me car. When at Ravenna Volvo i have experienced many signs of going above and beyond the normal customer communication. The employees have come and gone: i miss the guys i met long ago. i so appreciate everyone there now. I know Scott well and Trig and Steve. Having my car washed at each visit is really great! Thank you for doing that as well as the time and care that you put into the work on the car. I have been so well taken care of and thank you. Recently, Greg gave me a ride to Ballard and I couldn't have met a nicer, more considerate and fun helper. I thank him for his 30 year career in fire fighting and am glad that i met him and can see him at the shuttle. My time with Scott and Steve has been a wonderful experience. I hope for the best future for Steve and his darling family. M. Smith

antonette poree-johnson

The team at Ravenna Volvo are exceptional. When I called in they knew who I was without asking. I'm sure they matched my phone number with the records however it's that attention to detail that makes the experience seem so personal. Adam is very honest and advises me on the best solutions to keep me in my very old Volvo with over 200,000 miles. Their shop regularly sends me coupons that come in handy when maintaining an older car. I'm so happy with the service at Ravenna Volvo, I strongly recommend them as Volvo Specialist.

Araya Sol

Bob Byers Service always takes good care of me and my car. I just brought in my V40 for its 150,000 service. They noticed that I don't drive the car very much, so they postponed replacing some of the usual, non-essential elements included with that service. That saved me a lot of money. I really appreciate their individual attention.

Alex D.

While car issues are never enjoyable, the service department at Bob Byers Ravenna has always been a pleasure to work with. Initially, my car had an incredibly strange issue that required a lot of trial and error, and Adam was constantly giving me updates and happy to answer any and all questions that I had for them. Recently, I had to bring it back in for a similar issue that luckily just turned out to be a quick and inexpensive fix. I'd highly recommend bringing your Volvo to them for any reason, whether it's an oil change or a more serious problem. Thanks so much, guys!

Thomas Poole

Service was fast and they finished quicker than expected.

Chris Rood

Went on for warranty repair. Part was not in stock, they ordered and it was there within 24 hours. Work was done rapidly and car was washed and ready way faster than I could have anticipated. Great job!

Tara Wefers

Adam and the service team are mindful, attentive, efficient, and accurate. They are also committed to the customer. My husband wants me to buy an audi (because it is a small length like my s40)...the only reason I don’t...is because of this Volvo service team. I would miss them! They have all my trust.

Cary Lane Bailey

Problem was diagnosed quickly and repaired for an amount I feel was fair and reasonable in my market. As is customary, no work was done without my prior approval, and no pressure was applied to complete repairs at this time which I was not prepared to pay for. I also appreciated the available loaner car though one was not pre-arranged due to the sudden nature of my mechanical issue (night before, on a Sunday!).

Diane V

I drive an hour and a half to get my Volvo serviced at Volvo Cars Seattle because of their excellent customer service. I am always confident that they will do their best. I was in yesterday and Victoria went above and beyond to make sure that either my car was ready for me or that I had a loaner vehicle for the length of time necessary before I could get back into Seattle. When I do wait for my car during routine oil changes the waiting area is pleasant and quiet, with wi-fi available.

Brian Teague

Adam and the whole team are always fantastic, knowledgeable and courteous; eager to help. Adam made notes about each concern even though I figured they were little glitches; when I picked up my car, everything was fixed. Couldn't be happier about their level of service. Thanks!

GAnn Brophy

You won’t find another dealership out there better than Volvo Cars Seattle. Our sales expert, Dani Ferreira went above and beyond with her knowledge and customer care. With COVID being of a major concern, everyone was masked and we made the sale outside on a table with chairs! The vehicle is everything we wanted and more. We were never pressured, coerced, or not listened to. Volvo Cars Seattle made our experience fabulous! Special shout out to Nick, and John. I can’t say enough - this is where you want to purchase your vehicle. They’ll be there for you long after the sale. Thank you, Dani!

Jackie Thai

Great service. I expected the dealership to cost me an arm and a leg but I had the oil changed and car serviced as well as 6 lights and some fuses replaced for $110. They were fast and my car was cleaned up nicely. I had to go out of town and they let me leave my car there for a few extra days as well.

Laura Coulter

I own a 2004 XC90 and when I had a computer issue in it, my normal Volvo repair shop told me to come here. The service was amazing. So, when it came time to buy a new Volvo, I knew exactly where I wanted to buy it. Everyone here is amazing. They are so nice and you never feel pressured. I can't say enough good things about them. If you're looking for a Volvo, this is the only place I suggest visiting. My husband will be looking for an upgrade soon and we'll definately be back.

Nelson Kaiton

Awesome car buying experience. Cliff and JC were terrific. Not only were they informative and concise, they were laid back and welcoming. The experience was pleasantly quick but PRESSURE FREE. No gimmicky sales stuff here. They got me the used car I wanted at a fantastic price, negotiated a great warranty for me, and got the best financing available. I left 100% satisfied. I'll probably buy from them again when the time is right.

dfinch218

I took my xc90 in for its 2nd service. I only expected an oil change. When I went to pick it up, they said they found a nail in my rear tire and that they had fixed it. The TPM had been reset by me and I had added air because it has gotten to be a lot cooler in the last week. This really lets me know that they are very thorough in their services. And also, they did not charge me anything! Nothing! Volvo service agreement for new cars are awesome. Volvo Seattle is awesome.

Grover Hewitt

I was very satisfied with the service I received from Volvo Service Tech Navid Haq at Volvo Cars of Seattle on Wednesday, Feb. 13th. I was having issues resolving a TPM error message on my XC60. The mechanics at Volvo found a nail in my right front tire and were able to plug it and resolve the issue. Navid was very professional, knowledgeable, and efficient throughout our interaction. He and the staff at Volvo Cars Seattle were able to have me back on the road in about 2 hours.

Nancy Gordon

Your service department was more than a little helpful to me, on a Frday morning when I did not have an appointment! The trouble seemed from an old battery that decided its lifetime was over, with no previous warning.I was concerned that there was a serious problem but was assured that things were under control. We had planned to spend hours in the showroom or at University Village, but were informed after an hour's time that the car was ready! She was shined up, inside and out, and we were on our way.. Many thanks to Scott Fawcett and how team. We love the crossword puzzle hints from the show room receptionist!!

Joel Gray

My X60 is still under warranty and my wiper blades were in need of replacement so I stopped in unannounced not expecting them to be done that day, but within 10 minutes I was out of there with new blades. The person who helped me ran across the street, grabbed the blades from the shop and installed them himself. It was great. Thanks.

Thomas Derrer

We worked with two folks, one at the pre-owned lot where we found the car we wanted. Cliff was quite helpful and drove us to the main lot and office. There, Brian processed the sale and provided technical instruction on the many great features of the car. Very pleased with the experience.

Greg Donald

Excellent service, clean and courteous. I had a 3 hour drive to Ravenna and they able to work me in and quick turnaround. Much appreciated and allowed my return trip in daylight.

Trouville Manor

We love our Volvo's, and we have bought many Volvo's from Byers, and service our Volvo's at Byers. We always have good results. In particular, Shawn at service will go the extra mile to make sure we have a good experience each time we are servicing our Volvo's.

Alyssa Edwards

I've been taking my S40 to Bob Byers Ravenna since I moved to Seattle. The service is always outstanding, everyone is extremely friendly and knowledgeable. Volvo's are not the cheapest cars to have regularly serviced, and I've never felt like anyone there has tried to get me to spend money on something I didn't actually need.

H Warner

Scott in the service department took good care of me last week when I came in with questions about services that was done previously. He was to the point and was honest with his responses. I really appreciated the work Bob Byers service department has done for my beloved car and will continue to take it there for any future service needs. Heather Warner

Jennetta White

Outstanding service. Professional, friendly, and thorough. I am very pleased with all aspects of service. I now reside in Tacoma but continue to have my car serviced in Seattle because of the outstanding service and level of trust earned in the past.

Andy Reynolds

As usual, my experience with Ravenna Motors was exceptional from making a reservation for service to paying for that service. I took my car in for an oil change. They always check the car for safety issues. This time they discovered worn rear brake pads. They called to inform me of their discovery and I asked them to replace the pads. I always appreciate their "unscheduled" check of all the car's parts. It gives me confidence that I am driving a safe car.

Eric Johnson

Easiest car buying experience in my 25+ years of doing so. Trade-in process was fair and simple. Salesperson was both knowledgeable and helpful. This is the second new car we have purchased from Volvo Cars Seattle, and likely won't be the last.

Krista Jellison

I was well taken care of. The only issue I had was that I was unaware I made the appointment through a call center and when I asked if they would have the part needed I was told yes. When I arrived I was told they might not have the part. They did end up having the part thank goodness, but I learned to ensure part availability I needed to ask the call center to be transferred to the service advisor. It all turned out well but could have been really bad as I live over an hour away so not convenient to return another time. Thank you Navid.

Jim Gagliardi

Great experience...from beginning to final delivery...spent a lot of time going over all the features before I drove off with my new vehicle. Appreciate the follow up after the sale as well. Recommend this dealership to anyone who appreciates personalized service

Scott Morrison

Always courteous and professional. I was pleasantly surprised when I was quoted a price for new brake pads that was very highly competitive with other shops in the area. The prices are reasonable and the service is excellent!

koos42

Volvo Cars Seattle worked surprising fast. I went in to have my breather box replaced on a 2005 s40, they gave me a fair price for parts and labor. They wound up finding a lot more that needed work on my sad little car. Everything else was priced appropriately, and still got me out in a day. For comparison, Swedish Auto of West Seattle gave me a comically high quote for the breather box alone, greater than $2k (for a common Volvo service item). Volvo Cars Seattle also had all my parts in stock, so there was no wait! Also the service office staff were super helpful.

Carmen Forsman

I went in to have the check engine light looked up and found out that I needed a $500 part replacement which was fine, but the check engine light didn’t turn off and I was told that either I had to wait for an half an hour for the technician to come back from lunch or come back two days later, which was a major inconvenience because I don’t live nearby. So, didn’t stay for the half hour and I’m just driving around with the check engine light still on, which is not great.

felma asuncion

Volvo Cars Seattle is efficient and honest with their work. They explain what was done to the car and what else needs to be done but with no pressure unless it’s critical, it’s a safety issue. I totally trust this place, I’ve been their customer for about 30 years now!

Candace Hagen

We just got our brand new xc60 and the team at Volvo Seattle were amazing! A huge thank you to Brian, Kevin and Gavin who all helped make the process informative, fun and seamless! We would recommend everyone to come here if they are looking for a safe, classy and beautiful car or suv.

Robert Davidson

Service technician listened carefully to understand my objectives for check—up, including possible sale. Focused on good assessment and not needlessly spending at this time. Prompt turnaround with useful information. Thanks.

Aaron M

Love love love my experience with Volvo Cars Seattle! They are very communicative, transparent, and thorough. I always feel like they roll out the red carpet for me :-)

Matthew McGee

We took our XC70 in to have a window replaced. The job was done quickly and well. They also topped off our power steering fluid for free. I was most impressed when I mentioned that we had a squeak in our rear seat latch. They were very busy with scheduled service appointments, yet they still took the time to tighten and lubricate our seat. Thanks to Trig for the window repair and Scott for working our seat it! We also drive all the way from Oak Harbor to Ravenna because they are great. King Volvo in Bellingham is 45 minutes closer to us, yet we make the drive to Ravenna Volvo because their service and prices are better.

Debby Morio

I had made my appointment for an oil change and when I got there talked to the service fellow about some center console issues. He jumped right on it and when the parts weren't in stock ordered them for me. There was none of the extra findings and charges that you get at a regular lube shop. My experience with Bob Byers Volvo is that they are honest and do what is needed and don't charge an arm and a leg. I trust them.

Doug Hansmann

Our sales agent, Sefan Petrut, was excellent. He was patient, articulate, knowledgeable, and responsive to all of our questions, from our first hello until 3 months later when we took delivery of our new Volvo XC60. Most important, he followed up immediately to phone calls and emails.

Liz Day

I had an expensive repair that was needed and it was going to take 2.5 days to complete. Steve was gracious and told me I could use the loaner car to take my planned road trip if my car wasn't ready in time. (It was my fault for not brining the car in earlier but I never felt like anyone at Bob Byers thought that way.) On day #2, I got a call at 8:15 in the morning from Steve saying my car would be ready THAT MORNING at 9:00!!! Their technician stayed late the day before (day #1) to finish the job so that I could take my own car on the road trip (which is what I preferred). I was wowed!

The box Adventures

Austin Davenport was great to work with. He knows the cars he sells and was not pushy or high pressure at all. We test drove at multiple dealerships in the seattle/portland area and when we decided which car we wanted we returned to Seattle Volvo to work with Austin. He even offered to deliver my drivers license to my home, after leaving it in one of the cars we test drove. He's an asset to your company!

aaron bush

Great service! They've been taking care of both of my cars for several years. Once out of warranty I was tempted to go elsewhere, but I've come to trust them and will continue to get my cars serviced at Bob Byers. Thanks!

Dennis Scott

Navid and all your team are always courteous, professional, honest and helpful. Always enjoy working w/ them. Working with Ken was the same for upgrading our Warrantee and Maintenance package

Mohit Dhawan

Austin Davenport was very helpful and accommodating. Helped us find our XC60 at the right price. Definitely recommend him whenever you are planning to buy a Volvo from this dealership. Five star experience.

Bill Economou

Just bought a Q7 from Volvo of Seattle. Go see Austin Davenport. He made the sale go smoothly. It was the easiest car buying experience ever. I highly recommend this dealership.

Cara Wilson

Easy to get an appointment. Smooth check in and check out process, and I love that they’ll communicate status over text! I’ve had my car serviced here twice and I think they do a great job.

Cary Waterhouse

Friendly staff. Knowledgeable sales team. No pressure. The process of buying a new car is not something I generally look forward to. I guess I just never picked the right dealerships.

Matt Ringstad

Purchased a used ‘16 XC90 T6 Momentum, both Pete and Joel were very patient as we looked at a few candidates over a few months. They were knowledgeable, negotiating was straight forward and worked thru the details carefully. They were also accessible and responsive thru text which made it easy to remember conversations or pending questions about specific options etc. Matt

Bruce Szymanski

Great service. I recently took my 2004 XC70 in for a phantom, rear suspension noise and some transmission issues. Turns out the noise was a loose jack and tools under the floor in the back and the transmission needed a software update...No charge...That's right, Bob Byers did not charge me for troubleshooting the noise OR the software update. What a pleasant experience. The 2013 Volvo XC70 courtesy car was a nice touch, as well. My only recommendation would be to use a portable pressure washer to clean the rims of cars brought in for service vice trying to hand wash them...Oh, and watch the grease marks on door handles, etc.

Tiffany Gallagher

Brian and Connie are amazing! We bought our brand new XC90 with them. We had a fantastic experience with these two in particular, so if you are in the market for a Volvo make sure and ask for Brian or Connie and you will be well taken care of.

Molly Barry

My car was towed to Volvo Seattle due to a flat tire. Navid took excellent care of my car, replaced the tires quickly, and got me back on the road. I highly recommend this crew for service!

Jitesh Gupta

Bought an XC40. Great people and amazing team. Alyssa did a great job at communicating and working out the deal. She went out of her way and even stayed late after hours to get everything finalized.

Amanda Black

Customer service is great! All of the people we worked with were extremely helpful, quick, and efficient in the process of buying our car. Can not recommend Volvo Cars Seattle enough!

C A

Unfortunately I have had a lot of issues since I bought my Volvo and that is only been exacerbated through this dealership. The last time I had to leave it there for over a week to find out that they found nothing wrong with my car. It has definitely soured my experience with my first Volvo.

Sumi Miller

It's NOT easy to do everything that's involved in purchasing a new car - but Brian Bradley and the rest of the staff at Volvo Seattle are the BEST. We felt well advised, supported, and considered - never either pressured or dismissed. THANK YOU.

Kym Riden

Each time I take my car to Bob Byers, I am in awe of their kindness, sensitivity and willingness to go the extra mile to help me. There have been times over the years that they have tried to save me upwards of $4000 by trying different ways to fix my car before an expensive service was needed. They are proactive and telling me what services are coming up but they do not try and pressure me into services I do not need. I would give them 10 stars if I could and highly recommend them to anybody! Special shout it to Navid, Adam and Brian! All are rockstars!

T. Hohman

Working with the people of Volvo Cars Seattle was a pleasure. I recommend Pete Reilly highly as a Sales and Leasing Consultant. Pete is very professional and very forthcoming. He is also very personable and goes above and beyond typical sales.

Roslyn Siegel

I waited for my repairs to be done. The work was done quickly and I am assuming well. I have always been satisfied with work done at this shop. I resented having $7.20 added to my bill for "rags" and misc. supplies given the high hourly rate. My remote wasn't operating properly so I asked to have it checked. I was told it was a battery and was charged $8. When I tried the remote the same problem existed. It was clear that battery was put in, but remote was not tested. I was given a refund.

Kevin Francis

There is a reason I drive 82 miles one way to Volvo Cars Seattle. I special ordered my Lioness there, and was treated with respect & fairness. But the service department and its Volvo Master Technicians are what keep me coming back!!! Factory trained Techs. OEM parts, and finally, the service advisor extrordinare!! Mr. Bryan Flaherty, and his boss, Mr. Scott Fawcett. This Volvo Franchise Dealership takes the stress out of my visits. -simply a non stressful experience!!!-a very happy customer -Kevin F.

Lauren Goldfein

Very friendly staff. Long wait times, but that is to be expected at the end of the year. Overall pretty happy with the experience. Would give 5 stars except for the wait time and the fact that one of my keys doesn’t work - hoping they will correct that....

Julie Branson

Everyone is always friendly, professional and knowledgeable! Bob Byers Volvo, best car dealership in Washington. For 16 years I have purchased 4 cars from this dealership, I'm very loyal to them due to the excellent sales and service staff!!

Sameen Syed

This was the fist time we were at Volvo Seattle since our move from CA and we had a great experience. Our Service Expert Navid was very helpful and knowledgable in addition to being super friendly. Overall we would rate the experience a 10/10.

Jane Distad

Can you change to Jane the name I go by? Scott seemed frustrated with me but I may not have been clear in my communication. And got me dealt with anyway. Adam was very responsive in alerting me of my cars status. Work was fine same day despite no appt and that is really appreciated. The woman answered the phone and was very nice and upbeat. I will continue to use Ravenna Volvo as you get the job done. Still hate the cost of parts Oh well.

Ann-Charlotte Gavel Adams

I love the service at Ravenna Volvo. They are the best. Expert service, attentive, polite, and friendly dealer associates. I would not dream of taking my Volvo anywhere else. Big THANK YOU!

Ray J Scribbles

Audra was fantastic in providing the information we asked for, being flexible and open to our non-typical requests, helping us make sure we were making the best decision based on our needs, and having a kind and positive demeanor that helped to make what can easily be a stressful situation actually fun!

Chris Walker

Adam was fantastic to work with. It was a hectic day and ended up having to replace the brake pads which took longer than expected. Volvo had a loaner ready to go so I could get my errands done and saved the day for a Family Christmas event that night

Alice Hartley

I appreciated the assistance I got from Navid. He was very efficient and also worked to give me very good service for the money I paid. He was clearly focused on making it a good experience for the customer and he succeeded. I came in worried about the cost and staying in my budget and he helped me do that and more.

Steve Mitchell

Zino at Volvo Cars Seattle was fantastic to work with. I had very limited time on a busy weekend and he worked around my schedule to make the transaction quick and easy. We pick up the new car tomorrow!

Padriac Fowler

These people know Volvos (historically, technically), and they made me feel like they cared about the service I received. I think one of the best feelings in the world is to be worry-free, and when I go here, they don't make me worry that they're trying to con me out of more money or unnecessary service - just a simple "This is what is wrong and it will be fixed today". Unfortunately, someday something big will break and they'll have to say "this is what is wrong, it's going to cost $$$, and it will be fixed today", but I'll deal with that when the day comes. My Volvo has been reliable.

Nick Lipsky

Navid at Volvo Cars Seattle always takes great care of me and my Volvo XC-70. He’s constantly giving great feedback on any of my questions, offers a variety of options, and is never ever pushy. It’s a refreshing change and I’d reccomend him to anyone. He’s a true car enthusiast at heart which is nice to see at dealership.

Lawrence Gerdts

Great friendly staff that listened to my needs, and offered a great car that I would not have originally considered. They have good product knowledge with a " no pressure " approach to sales. Best ever car buying experience!

Carolyn Butchart

Matt Berry salesperson went above and beyond with customer service. I lost my car keys in Ravenna Park, and because the dealership is so close, took a chance on calling to ask if I could get a ride home to get my spare keys. Matt was crazy busy but still took the time to take me home. I'm forever grateful to Matt, a person with integrity and grace.

Heath Pierce

I had a real crisis on a Sunday and they let me drop the car off and on Monday, faster than I could believe, my car was fixed and the communication was awesome. I've never worked with Volvo Cars Seattle until now but I will in the future.

David Enfield

The work was done efficiently, completed more quickly than estimated. Communication about an additional item discovered was left completely to my discretion. Any questions or concerns I had were answered completely. All things considered, a very positive experience.

Chad McCoskey

What a great experience! Joel, Zino and the team we’re all great to work with. Bought a new XC90 Inscription and very pleased with the simplicity of the process, straightforward pricing, and the quality of the vehicle.

April Hunter

Had my S60 serviced here today. Super friendly and knowledgeable staff! This was my first visit, and I will definitely schedule here for my next.

Jeff Mcmanus

Scott's team is the best service group that I have ever experienced. Service team is the REASON that I do business there.

Jasmin Wolfe

I took my car to Volvo Cars Seattle yesterday for its 40,000 mile service. The staff was super professional, the work was thorough and finished in a timely way, and I was able to get on with my day thanks to a loaner car.

Carol Jinks

Please call Kevin....he is so amazing! The Volvo XC 90 is officially my favorite car. My family feels safe in this beautiful ride! I have owned Mercedes, Audis, Infinitis, Hummers, BMW's etc but this is my 1st Volvo. I keep thinking about the T8 Sedan....its HOT! I highly recommend this dealership. The best part is when you ask for a quote Kevin is a straight shooter. You dont have to go back and forth with him. He wants you to be happy and the entire dealership truly works as a Team!

Ellen Johnson

I have been coming to Ravenna Volvo for about ten years and always receive the best service. They know me, know my car, and I never have to be concerned about receiving the proper servicing for my car. They are always friendly and professional. Thanks Ravenna Volvo!!!

Anna Bertrand

Although the receptionist in the parts department seemed confused and unhelpful, the other person solved the issue, knew what he was doing and I so appreciated my car being vacuumed out and one of my indicator light no longer being on. When I’m ready to buy a new Volvo I will definitely come back.

Jc DeLancy

Kevin checked me in, he is always friendly, professional and courteous. The service was performed while I waited, both license plate light bulbs were replaced, bonus! nicely done!….my Volvo was washed poorly and not vacuumed, better next time I'm hoping…

Kent Nakamura

Scott, Bryan, Navid and staff have been maintaining our S40 T5 for over 14 years now, and they have, without fail, been stellar in every way. We love their professionalism, competencies, and courteous assistance each time we go in. Mahalo!!

Shelley Simon

Excellent dealership experience during our purchase of a new 2019 XC60 which is our 3rd consecutive new Volvo vehicle. Cannot say enough great accolades regarding the entire process from interacting via email with our sales representative, John Cresto at Volvo of Seattle, to our visit to the dealership and purchase of our new XC60 that same day. Very relaxing atmosphere and John went the extra mile to find a vehicle in Oregon that fit our wish list and was subsequently transported up to Seattle and picked up today as promised. Loved our trades in 2017 XC90 but wanted something smaller and the XC60 hit the sweet spot in that regard in providing us excellent Volvo design, engineering, state of the art technology and most importantly industry best safety (of course it’s a Volvo). I can easily attest without reservation that our 2019 XC60 T6 inscription checks all the boxes one may want in a luxury compact SUV and Volvo of Seattle along with John Cresto can make another customer just as happy.

Betsy B

The service dept is incredible and they always go out of their way to exceed my expectations. I've been coming here for almost 10 years and can't imagine going elsewhere. I trust them and honestly believe they care about my experience as a customer. Thank you Navid, Scott and everyone else!

Gary G.

Fast, pleasant but not cheap.

Vadik Tatyana

I would be put 5 stars if you can solve my problem with my XC90 car in single visit. It is second time I come back with weird message “car key not found” as result no ignition and no move.

Gary Asaka

Service people are truly the best. Helpful, personable. They listen and suggest alternatives to your problems. I never felt like I was being sold a repair. Simply the best service department ever.

Richard Bowman

We are so impressed with the first rate service and customer support at Volvo Cars Seattle, we drive from Central Washington to Seattle for all our Servicing. Thank you, for always being there for us! Richard and Dana Bowman

Dana Padgett

Loved the buying process, but there were some mishaps on some agreements for service and follow up. After 6 weeks we were able to rectify things but it took a while for anyone to realize the balls were dropped. Overall I'd give them another try but it was disappointing.

Matthew Heater

We just got a new car from these guys and we’re very happy with the service provided by Pete Reilly. Pete was professional, insightful and a pleasure to work with. I highly recommend!

Elizabeth Darlington

The Volvo team was great and I enjoyed working with Navid. He was helpful with all questions and the whole process was excellent. My car is in good hands with them.

Melissa Nollen

Great experience. 5K mike service with loaner car. Dropped at 8am had the car back by 5pm, staff was friendly, knowledgeable and accommodating. Will be back for future services.

Heather Price, PhD

Great purchasing experience with Kat. Wanted an XC90 T8 and Kat found us one within a month. We didn't get our choice of color or features, but are very happy with what came in. Electric is amazing, though we can only get 18 miles on pure electric with Seattle hills.

Kenneth Wigboldy

Incredible service. Very prompt and courteous. Everything was thoroughly explained and my car was quickly returned in premier condition.

Tracey Battles

I am so thankful to these lovely people. Someone had stolen my keys, the key to my car cost a lot of money that I didn't have and they gifted me a key. We are friends of Children's Hospital and on behalf of children's hospital and my family we are truly grateful!!! Thank you all so much!!

Bruce Cooperman

Our Sales Rep, Austin, was fantastic! He was incredibly helpful, knowledgeable and really worked in our best interest. Great experience

Staci Mayes

I just leased a new XC90 after totaling out my Audi. All the staff at Volvo of Seattle we’re wonderful to deal with and my salesperson Kevin was exceptional. I am now a Volvo of Seattle customer for life.

Linda S

The service provided by Bob Byer Volvo is uniformly high. We have worked with them for years (3 volvo’s within the family!) and can’t imagine changing dealers. They are prompt in service, thorough, and professional.

N D

I don't typically care for dealers, but these guys have taken good care of my car over the years, and they haven't called me with a bunch of extra things that needed to be fixed on my car. So I'm pretty happy with their reliability.

Judy Tucker

Great staff team..... all very personable and easy going for a no stress car purchase! Have also used them for service for almost 10years.....great experience as well! Thank you.

Kyle Brock

Victoria, the service rep, is a very pleasant person. Her addition to the Service Department is an A+ move. The text message communication while waiting for my car was helpful in planning my day.

Jeff VanStone (jvanstone12)

Good people and very attentive! I had to fly in from California to buy the car I wanted and everyone took such good care of me and made the whole thing easy.

Karen Berry

It’s our 5th Volvo. Sales and service are great. All questions answered. Very long wait ..Dec to May. Special thanks to our salesperson Brian Bradley who spent a lot of instructional time with us ... and we’re (he’s) not done.

Ryman H

The staff was warm and welcoming. Everyone I worked with in purchasing a pre owned Volvo was knowledgeable about the vehicle and I never felt pressure about buying it, which was nice.

Mel Willoughby

Excellent customer service from start to finish.

D B

Pete helped us find the specific xc60 we were looking for previously had checked with other dealerships in Oregon & WA with unpleasant results. Thank you so much for your help! Highly recommend!

Nicole Cunningham

Very helpful, and great overall customer service. It felt like they really wanted to help me find the car I wanted and a deal that would work for me. Would recommend.

Arne Johnson

This dealership was a complete pleasure to business with! Seamless and easy to drive away with the car we wanted. No pressure and everyone we worked with was knowledgeable, helpful and on top of their game! Thanks Audra!

Tim Sale

Got a ski rack and mudflaps installed on my xc60 today and everything went smoothly. Great service and actually less expensive than the local ski rack shop. Thanks!

Elton Crowder

I love the complimentary cash wash with service. Now I actually look forward to taking the car in for oil changes. Keep doing a great job cleaning my car and I'll keep coming back.

Evan Inslee

Volvo of Seattle was great. Had my car towed in, had car repaired, paid for it online, and my son pick the car up so I never went into the shop. Very Cooperative people

Robbie Schwietzer

Live in Kirkland but take our Volvo here rather than Auto Nation Volvo in Bellevue. That tells you a lot about both dealers. Service at Bob Byers has been excellent. Can't say the same for Bellevue Volvo.

Amol Kothari

Excellent customer service esp. Jacob who was in constant touch with me through the repairs. Prices were much lower than other dealerships I have worked with.

Denise B

Great experience at Bob Byers Volvo this week. The tall young man who helped us at pick up Friday afternoon was especially helpful! Great customer service!

Jim Olney

Customer service reprogrammed remote key fob that required dealer supplied software. I made an appointment and had a cup of coffee while the work was done. Washed car was a pleasant surprise.

kai stanton

The sales personnel here are great! We bought a used vehicle here and it was very well maintained by the previous owner. Thank you Kevin, Luke and Aubrey

Helen Andrews

We are always so pleased with every aspect of the service at Ravenna Motors.From the young men who first approach us to the final person that helps us navigate the pick up of our serviced vehicle we are dealing with courteous helpful people,and our car is clean and ready to go. Thank you.Helen and David Andrews

eric ludvigsen

Words can't describe how happy I am with this dealership and their service dept. I had a basket case ECU situation and they turned an expensive worst case scenario I had been struggling with for months into an inexpensive and honest fix that will get me back on the road! Thanks guys!

John Mann

Very knowledgeable staff on all levels. They Kept me updated on the progress of maintenance/expenses and always called in for my approval before moving forward. Also, just friendly people that are a pleasure to work with!

Rachael Taylor

Shuttled me and my two girls to UVillage for a bit of shopping while we waited for our car to be serviced. They were quick and efficient. Always have a good experience with their service department.

Jose G. Mantilla

We had a great experience test driving and buying our car. Shawn was accessible, friendly and knowledgeable. Would definitely recommend.

Marie Smith

They are pleasant and honest. Service completed as expected and I appreciated the discount coupon received from Volvo as service is pricey for these cars.

Adam Nonis

Couldn't ask for a better experience. Quoted a price over the phone (that never happens) for a repair and they accomplished it fast and for the promised price. I will continue to use Bob Byers and will refer as many people as I can.

Susan Moe

I am continually satisfied with the service I receive here. The guys always help me to figure out just what is needed, and what can wait. Never pushy. They always honor their coupons, finding ways for me to save money.

Chris Hoffman

We live in Bremerton, so it’s either Feife or Seattle for us. Feife is big and happy, while Seattle is more personal. Seattle has excellent service agents (Adam really took care of me), and their loaner car was mich better than what Feife has provided in the past. I’m looking forward to bringing our baby into Seattle Volvo more often for her regular services.

Igor Tverskoy

Amazing Service, we received vehicle from OSD and everyone was great, especially Julie, she helped with every little thing and went above and beyond. We would gladly come back again when time comes.

Amy Bates

After a brake caliper broke on my car, Navid guided me through the repair timeline and process with grace. He made the process seamless and went out of his way to make sure I was kept up to date with repair process.

Cari Horning

Love the guys @ Bob Byers Volvo! Staright forward sales, easy to schedule maintenance, shuttle service, thorough and efficient! No reason to go to any other Volvo dealer in Western WA! Thanks Bill & Rick, The Horning Family

Borisford Dennis

Best car sales experience ever . This was the bench mark of a no pressure purchase and customer service at it's best.Kudos to Joel and his team.

julie wise

Fast check in, professional, they text or call you when your car is ready to pick up. Only point, no dogs in courtesy car, I definitely don’t understand this policy when every rental car business are doing it !

Sandra Wallace

I've never taken my Volvo any place else and I have never had a bad experience. I bought it new in about '98 and it is a perfect car. Sandy It is still a perfect car.

stephanie malaki

It was easy for drop off and pick up and loved the loaner car! As an added perk, they cleaned our car for us! What a nice surprise to pick up a clean XC90!

Ann Spicochi

These guys and ladies, treated us respectfully, was very fair on the pricing, and were very understanding on our needs. I will never go anywhere for a car or service on our car. I highly recommend this place

Wendy Bensussen

When I arrived, no one was available to help The service manager came out to help after a few minutes Staff seemed to think it was my first service appointment, but I had been in before When I returned again, no one was available to assist. The receptionist read off the receipt. They forgot to change my windshield wipers and gave me a ridiculous story about a warning light Not my best experience

Janice Marsters

The staff were great to work as they were knowledgable and asked me great questions to get a better understanding of the problem. Staff communicated with me throughout the day on the status of completion and what had been found. This was first visit for me and it went absolutely smooth.

Laura

We just bought a 2018 XC60 & love it. Everyone is so helpful at Seattle Volvo-especially Amy & Matt. What an awesome experience- couldn’t be more pleased.

Paul Jaye

Great service! They diagnosed my bad battery, and then replaced it under warranty. They returned my car to me cleaned, and it only took 30 minutes!

Alex Chumakin

Enjoyed working with Kevin and Matt during the purchase of our Volvo. Very friendly and knowledgeable team that provided us with an efficient and transparent experience!

John Gore

Terrific buying experience. Sales staff (Matt) was incredibly knowledgeable and helpful and sales manager (Connie) was exceptional. Outstanding customer service and easy buying experience.

BOTYO ALEKSANDROV

Great dealership. They worked with us on our budget and helped us get a great deal in under one hour. Will recommend to friends.

Nishan Desilva

Amazing service, Scott amd crew are more than service ambassadors, phenomenal tech experts on these modern Volvos! Thanks for great service and Keep up the great work.

Josh Merfeld

Overall good experience. There was a slight issue with pricing at the end but the guy working there ironed it out to make it much more acceptable. If not for that issue, I would have given them five stars. I had never had this specific problem before so I cannot make any comment comparing their prices to others' prices.

Paul Meyer

The service was excellent. Brian worked me into a very busy shop schedule and had my car fixed and on the road in less than an hour. Thanks. PaulMeyer

Toni Sartori

Great experience getting routine maintenance. Loaner vehicle available. Car completed within estimated time. Thanks!

Allie Zacal

Amazing service team. Detail-oriented, knowledgable, and responsive communication via texts. No question—Take your car here.

Rebecca Steel

Ravena Volvo is the only place we buy and maintain our cars for the last 20 plus years, we are grateful for their awesome expertise and always going the extra mile!

Jonathan B

Volvo Cars of Seattle is the only dealership to use! Their service department is by far the friendliest in the area! If you need service on your Volvo, make sure you take it here!

Khoi Do

John Creseto made the deal quick and easy. Everyone moved things really quickly. We finished paperwork in about 30 minutes, only 3 minutes of signing. These guys are good!

Andrei Zmievski

Had a great experience leasing a car at Volvo Cars of Seattle. Courteous, convenient and expedient. Would definitely recommend.

Andy Reilly

Bought a used 2011 MDX from their lot in Lake City. honest people, smooth experience. Very different than any other car lot experience I've had. Would go to them again.

francie bluming

Was able to schedule an appt and get a loaner car easily. Except for the problem I described not being validated until the next day when I insisted, everything else has gone tell and the guys were nice

Scott Phelts

I use Bob Byers for my regular maintenance and services on my Volvo. Every time I'm helped out by friendly people and the work on my car gets on in a very timely manner.

Christina Suarez

Navid and Brian in service are great—they are pleasant to work with and always take great care of us. We take both our cars there for maintenance and won’t go anywhere else.

Kevin Rybak

Bought 4 cars from them since 2007. They're nice people who treat you fairly and make the car buying process fun and easy.

Nancy Norton

Super helpful service team! Always in contact via text. Love that I could pay using my phone and pick up my clean, serviced car after hours!

Crystal Ager

I just had some basic service done yesterday and I appreciated their speedy service. Great first experience...they don't have a waiting area though, so if your waiting for your car, you will need to walk somewhere.

carolyn kennedy

This is the second time Navid has helped with my service appointment. He is friendly, courteous and knowledgeable. He takes time to answer my questions. I never feel rushed.

Ryan Wathne

It means a lot to me to be able to trust a business and its employees. I just bought my second car with Cliff Bruland as my sales representative. He is a person that I place my confidence in.

Seth Urion

Best Volvo dealer anywhere. Great service. Nice people. Honest. And they work for you. Not for your money.

Kimberly Logan

They did a great job. Polite, clean, safe. And didn’t try to up sell me anything. Good fair price as well.

Maria Smith

Volvo Cars of Seattle and Kevin Davis are a class act. It was an easy and pleasant experience to purchase my new XC40!! Thank you!!

Bill Mori

Quick evaluation of problems and even quicker repairs. Very thorough and professional service. Like the car washing after the service appointment. .

Linden Liu

The general experience is good. The check in is fast and Navi walked through my vehicle and did a visual check. The loaner car is in good condition.

Gerald Glover III

Excellent service! The team at Volvo Seattle is so helpful and goes above and beyond to make sure you’re satisfied. We’ll be back!

Jim Haglund

I was happy to find dealer service with reasonable pricing but with above board customer satisfaction. I plan on bringing my 2008 XC70 here for all service and when it's time to buy new I'll come here as well.

Xiaodong Zhang

Did the 10K service here. Staffs are professional and friendly. They did good job on the routine checks and took care of a leaking problem on the tire.

Larry Becker

The people in the service department are friendly and knowledgeable. They all go out of their way to make sure you are satisfied with service of your car.

Shasta Smith

Excellent buying experience!

Melissa Nollen

The team here was very fast, courteous and had great communication. They practices all the Covid safety precautions upon arrival and pick up

Michelle Nguyen

Took my XC90 in for the 10000 mile checkup. Navid was super helpful, communicative and they got my car done early so I could make it to an important event.

Aaron Grant

Fine car service, but they’ll robocall and send you junk mail for years after you’ve sold the car even though you’ve told them as much and asked them to stop.

Taeya Lauer

Ravenna volvo is always great to work with. Top notch work from professionals. Have been using them for 15 years and wouldn’t go anywhere else.

R S

Professional, courteous service. I dropped in when 'multiple default bulb' light came on. No appointment required.. four bulbs.. no charge.. and I was on my way.

Thomas Giner

We had a great experience buying a car from John Creseto for our son. This dealership went above and beyond. A+

Dan Rodina

Got my oil change turned around quickly however a small specific task I asked for of which the service advisor wrote down was not accomplished.

jeff schecter

responsive. friendly, low pressure sales. not much movement on advertised price. once i purchased the car, i spent a long time waiting to complete paperwork

Jamie Barksdale

Never had a problem they couldn't fix. I will drive from Marysville to this one instead of Lynnwood because unlike lynnwood, the Seattle Volvo folk are honest and nice and don't give you the run around

Elizabeth Hardison

This was a wonderful experience for me! Zino was very respectful, and he did not treat me like some salesmen have in the past. THANK YOU ZINO😀 …

Janet Moczulewski

Peyman was great to work with on the deal and also helping me learn all about my new XC60

J. Whitmer

I was really pleased with the personal service I received. They know volvos, and they get the job done quickly and accurately.

Allie Hildreth

COVID safe. Incredibly friendly and professional. Quick and easy. Navid and Bryan take incredible care of us.

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