Reviews of Seattle MINI. (Car Dealer) in Seattle (Washington).

Seattle MINI

0 Reviews

378 Comments

Car dealer

MINI dealer

11550 Lake City Way NE, Seattle, WA 98125, United States

Description

Information of Seattle MINI, Car dealer in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of Seattle MINI

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Seattle MINI

W Kyaw

Dan helped me with getting the mini cooper SE sooner than I expected. It's not exactly what I ordered but these days, you are lucky to have an EV with less than a month of waiting. All accessories such as level 1 and 2 charging cables, floor mats included as they should be without asking. Transaction was quick as well and no unreasonable level of pushing to buy extra warranty or packages. I feel like they treated customers with respect. Thank you, Dan.

Linda Holmly

Once again Darrell, my service advisor came through for me! Our Mini needed some significant repairs (timing chain, decarb, throttle body assembly, brake fluid, service) and he worked her into a tight schedule and got everything completed prior to my requested date. I’ve been bringing her to Tacoma Mini for service and repair for over 12 years and very much appreciate the communication, work and care they take of my Mini. Back to running top notch! Thanks Darrell and team!

Mary King

From the moment I dropped off my Countryman for a checkup because a warning light came on, through the video of the status of the system, checking the warranty coverage, then the repairs; Darrell kept me "in the loop" and I felt I had choices along the way. I was supplied with a loaner for the entire time it took to make the repairs and now my 2015 is running like it's new. The experience has been as stress free as it could be and I am reminded why I always rely on Mini to make sure my car is running as it should.

Richard Carlson

After some back and forth negotiating, I was able to purchase a 2021 MINI Cooper S Clubman ALL4 at a very fair price. John was never pushy and never tried to "talk me into anything". In fact, he was completely patient with my requests to drive several models, review options and even do my own research on pricing right there in the showroom. I highly recommend Seattle MINI at Tacoma and if you have the chance to work with John, take it!

Steven Banks

Excellent service as always. This crew goes above and beyond customer satisfaction. Darrell in service is efficient, courteous, and the utmost professional. The Techs at Tacoma MINI (formerly Northwest MINI) are the best. I especially LOVE the video inspection that the Tech emails you!

Autumn Scruggs (zeldacraze)

Kelly and Alicia at Seattle MINI were very helpful in my purchase of a new electric vehicle! It arrived sooner than expected, and they processed it and got the paperwork sorted quickly without any issues. They went over everything in great detail and worked with me every step of the way. I love my new car! Thanks for making it easy!

Nicole Abello

Excellent service. My technician Adam fixed up my baby quickly and sent me a detailed video about the work he did on it. He also charged my electric S before I picked it up - seems like a minor thing but I haven't always gotten the same courtesy at the other MINI dealership and it's VERY MUCH appreciated. My advisor Dani was super helpful and answered all my questions, including follow-up ones I had after the service was done. Benji from the Sales department and the Shop foreman were able to research and answer my questions, which Dani promptly relayed to me.

Katy Menzimer

Huge thank you to Dani! She kept me informed as to how the service on my Mini was progressing and was prompt in responding. She also provided a quick quote on new tires and scheduled my appointment. Great customer service! The Service Team did a fabulous job as always! Thank you, Seattle Mini!

Jodi Manela

Love my new MINI! The process was easy and the people were helpful and friendly. I love how integrated the process is with the online building of your car to the new app.

Sarah

Amazing experience buying a car at Seattle MINI! I worked with Kelli who helped find the right car and offered plenty of different options that fit my criteria. Kelli is an expert on her product and gave me plenty of space to make a good decision. Her finance partner Alicia is just as amazing. As a woman buying a car, it was great to have other women helping me and making the experience a positive one. I really recommend working with Kelli & Alicia and checking out a MINI even if you're not sure. No old school pressure here.

Muazzez Mira

I took my car to Seattle Mini for a dead battery problem(11/02/2022). They did a complimentary health check. My car had more problems than just a dead battery because I didn't drive it since the beginning of pandemic. Danielle and her team (especially Mia) were excellent. They explained all the problems, necessary fixes and answered all of my questions. They didn't rush me for a decision since it was a big bill. They even helped me to prioritize suggested fixes. I ended up getting all the fixes because of Danielle's and Mia's service/communication made me feel I am in good hands. My car was ready in 3days.

Dawn Fleming

Tacoma Mini staff are very helpful! The service technicians make sure everything is working. If a problem if found after you leave, the staff will make sure your car is repaired properly! My car was given so shiny and clean when they were done! Thank you! I have been to 3 different Mini service departments in different states and this is the BEST experience I’ve ever had!!!

Julie Powers

Absolutely excellent customer service! Michael Sylvan was terrific!! Very down to earth… patient while I test drove almost every Mini convertible in the lot!! Great communication too. I would give more stars if I could. Love my new red Mini!!! Julie

Sami Dallas

Terry and Alan were great to work with! Justin and the service department busted it to accommodate a request before I took possession of my new car. Pam in finance is quick, thorough and absolutely wonderful and Andrew the Allstate rep gave us a quote that saves us about $50 per month! Was an amazing buying experience. 👍🏻👍🏻 …

Phil See

I really appreciate the professional and friendly customer service and communication of Seattle Mini's team. From sales to our first service appointment (a recall for a common software issue affecting the backup camera's guidelines), we were happy with Noel and the service he and the service technician provided. I was particularly pleased when the service technician texted me a short narrated video he shot showing the backup camera finally displaying the formerly missing guidelines and additional information about the overall inspection he did on our vehicle. Top notch customer service and it exceeded my expectations. Thanks so much!

Richard Gray

Went in to federal way mini expecting to spend about 200 bucks for service. Darrell scanned my key and said he had good news previous owner had purchased a maintenance plan that was still good tell 2023. Service didn't cost anything, so many other dealerships would of voided the warranty upon sell of the vehicle. They spoke highly of there integrity to me. They will have all my business going into the future

Madison Hart

I discovered some issues with my pre-owned Mini just a few months after purchasing. I contacted the dealership and they were super quick to respond and very eager to help me get my car fixed. I was provided a rental car while mine was being repaired and got updated frequently on the status of my vehicle. I felt super valued as a customer and enjoyed working with Caleb and Jared.

Ryann Leonard

Nick was great! I didn’t want to drive in the Seattle traffic just to see what colors and body styles looked like in person so he FaceTimed me to save some time. We went up the next day and drove out with a fun new ride! The office atmosphere was comfortable and fun. Even my little one had enough to keep his attention. Definitely recommend.

Joe Black

Mike the sales guy was great. He was easy to talk to and understood what I was looking for. There was a hiccup with the system that made the day take a little longer than I had planned, but Mike was great. He communicated and kept me up to date. Overall happy with my experience and very happy with my new Mini!

ted Liu

We stopped by Seattle Mini at Tacoma and looked for a car for our daughter last Saturday. Mike Easley spotted us and explained the difference between different models and gave us honest opinions, which is different from the usual car salesmen. He is very professional and went to the very details. We were impressed and bought our first mini. Our daughter is very happy with her car. Thank you, Mike! You made our purchase a very pleasant experience.

Chef Tee

I'm happy to say the manager Justin and advisor Jared as well as mechanic Joe went above and beyond to make my situation a good experience. I would definitely do business with them again. When you take time to care about your customers, they will stay loyal and continue to do business with you. Thank you for a positive experience.

Smruthi Sridhar

We had a really great experience at Seattle Mini. Nick was fabulous in helping us throughout the process. He is extremely knowledgeable, a thorough professional and walked us through every single detail during the purchase journey. Made a huge difference. Would highly recommend working with him to get your MINI !

john moulthrop

The dealer was GREAT. Nicole was SOOO helpful all along the way. Great communication. Really listen to my concerns. Would recommend this dealer to any Mini owner. Thank you for a good dealer experience . 👌😁👍 …

Spencer Adams

I was not an easy customer. I had ordered my mini months ago and along the way my situation changed well beyond what I expected to be able to still get my car. I had one option to be able to still get the car and Dan Lozott worked hard over the last few weeks to make it happen in the only way I could. I'm sure it was harder on him/for him than it was for me, but he made it happen. Robert Lee in finance got me in and out quickly as well. Thanks again Dan, Robert, and the rest of the Seattle Mini team that helped to make this happen for me

UndertheMatt

Jared was very knowledgeable and understanding. He was able to tailor the service and troubleshooting that I needed to my budget and solved a problem that other shops quoted at $1000 or more for $300. He was very approachable and made my experience at Seattle mini stress free and easy. 5 stars without a doubt!

Rick Carpenter

The Tacoma Mini service center went above and beyond what I asked for. In addition to diagnosing my check engine light and making the necessary repair, they did a detailed inspection, sent an inspection video (first time I’ve ever seen this done) detailing tire life, brake life, etc, and also washed and vacuumed my Mini, returning it to me nicer that I brought it in! So pleased!!!

Ahmad Nahhas

Great and professional service! I am more than satisfied with my Mini. Danielle facilitated an excellent car service experience, answered all my questions, and worked with me around my schedule to arrange the car pick up. Highly recommend Seattle Mini dealership.

Mark Thomas

Easy and friendly experience buying our Mini. We love our Mini Cooper S! Michael Sylvan was great to work with.

Meagan Zugschwerdt

What a wonderful, feel special experience. Alan was personable, informative, and helpful. Always there to answer and questions or concerns before and after purchase. The staff at Tacoma Mini are very Present, helpful, and friendly. I feel in good hands and proud to be a new member of the Mini Family🥰

Carol Petersen

We had a great experience at Seattle Mini with Michael guiding us through the purchase of our 2023 All Electric Mini. He did a great job of orienting us to the car, explaining its features and reviewing how to take advantage of its technology. He is knowledgeable and efficient but he also gave us all the time we needed to feel confident and comfortable with our new car. Thanks Michael!

bluestratu

We've taken our Mini in for service a few times now and they've earned our trust. Friendly service advisors, outstanding techs/mechanics. Pricing for all service is very competitive and fair. We haven't experienced any gouging or unnecessary charges. Only complaint was a 3% swipe fee for using a credit card. Not a deal breaker but not customer friendly IMHO.

H Carter

I want to give special thanks to Amy (service manager of Seattle Mini) for her outstanding customer service. I was dealing with a complicated situation with my car repair in the shop, and was hitting some snags with one of the service advisors. Fortunately, Amy stepped in and was able to quickly resolve the issue, and get things moving. I appreciate her professionalism, and proactively keeping me updated on status of the work, to see that the issue was resolved smoothly. Also thanks to Amanda for her help wrapping things up at the end. Thanks!

bobbi grimes

I can't think of enough positive words to describe the experience of purchasing my new Mini Cooper at Seattle Mini. Michael Sylvan, our sales advisor was amazing. He was so patient, answered all our questions and absolutely no pressure. I love my new Mini!

catherine krout

I was extremely pleased with all services provided at Seattle MINI. Since ordering my 2023 Mini Resolute back in July I’ve had good communication with Chuvit, the salesmen, who kept me updated of my car’s progress. From assembly to shipping, Chuvit kept me within the communication loop including providing even shipping details as the car left Southampton, England and traveled the oceans to its delivery point. He was extremely thorough describing all the car’s features plus assuring me I could contact him anytime in the future if questions arose. Overall, my experience with Seattle MINI has been most pleasurable. I’d recommend them highly to anyone interested in purchasing a fine vehicle.

Stacy Julian

I have wanted a Mini Cooper for (almost) as long as I can remember AND my dream is coming true!! I live in Spokane, WA and do not have a local dealership, but my friends (especially Nick) at Seattle Mini have been amazing from the get go! I’ve loved receiving text messages updating me on the progress and location of mini. All of my questions have been answered in a timely manner—I truly cannot say enough about this experience so far!! 🚙 AND I’m now days away from flying over to drive my NEW Island Blue with white top and yellow mirror caps home! So excited 😆

Linda Vanderbilt

Once again, the service at Tacoma Mini was better than I expected! Their comprehensive review of my car catches things before they become an issue so my Mini always runs at peak performance. A shout out to Justin, my car’s service advisor, who is knowledgeable, honest and always great to work with! Thank you to all of you at Tacoma Mini who take such good care of my car!

Bob Lindenhovius

Good work by the technician and Tyler. Need better status with the folks on your call bank. Either do something with how the team can provide the customer better status when the advisor is swamped. Other than that, The Tacoma team has always done an outstanding job

Martin Petrina

Top tier service and very friendly. I worked with Justin and he was awesome. Genuine guy and frequently updated me with my cars progress and made me feel like a valued customer. 100% will take my car there again because of my experience with his customer service.

Brandon Crain

The Tacoma mini was very mellow no pressure environment . Mike was available for questions and showed interest in my purchase as well as enthusiasm for minis. Pamela was great on the finance side, and found a lower rate then I could find on my own. Working with them both was a great experience for someone who typically walks if he feels like he is being sold or pressured into decision making.

Dan Bro

Michael is well of knowledge and passionate about his job. I had our first Mini ten years ago and still like this car the best now. We are appreciated of having Michale’s help to get our second one this time.

Sung-Ju Ji

I had a great purchasing experience with Chuvit at Seattle MINI! He was super helpful assisting me in finding the right Mini for me and keeping me updated on the status of my ordered car every step of the way. Highly recommended!

Sean Bell

The team was friendly, fast, accurate, and proactive in their communications. I always love the video walkthrough they email you to explain what they found during the car inspection. Dani communicated updates via text message and was very nice to work with.

Brad Wakefield

took my car in for scheduled service and Brandon was awesome! Pretty quick service -- worked remotely from their dealership and then was on my way. Nice video of the work they did. Love my Mini and love the dealership

Nuno Costa

Just got my new Mini Cooper SE., and I had a great experience with Seattle mini, from the moment of test driving the car, ordering, waiting for it and finally buying it and drive it home. Throughout the 4months I was always informed and got good recommendations from the team. Go Mini!

Deborah Dodson

Great buying experience from start to finish. Ben Cavazos was very friendly and kept me up to date during the entire process, from ordering my Mini to delivery of my Mini, all the way until I drove the car off the lot. Best car purchasing experience ever!

Brenna Wickham

Service is always great at Tacoma Mini! My first time working with Nicole and she was great! Laid out the plan, followed up when promised, delivered in time. Couldn’t ask for more.

Michelle Hao

I highly recommend Seattle Mini Service Department!!! My advisor Noel is one of the best advisors!!! Even though I didn't purchase my car at this dealership, Noel was really helpful and responsible. He kindly squeezed me in when my car was urgently needed the emergency services without letting me deal with any hassle. He understood what I needed specifically and would like to help me as much as he could. He was knowledgable and professional enough to answer my technical questions too. He sent me the reminder text to remind me some of my services were due, and I could make the appointment with him by the text messages which saved me a lot of time. During the service, I got the updated text messages with the video attached about the status of the process. They replied the messages on time whenever I had any questions. If you care about your mini and need any help, this is place is trustful!!!

Taejun Song

Great experience and everything went very smooth. From the factory order to get my car in my parking lot, it took 5 months. For entire processes, he kept updated all new information quickly and I was able to tacking the steps.

AJ in PNW

I needed several things fixed on my car and the guy who checked me had no customer service skills, he was rude, uninterested and painful. He took that mini experience I drive a hour plus for and made into just another non interested dealership. Not once did I receive a call. I was told my car would be done last Thursday and it’s now Tuesday. I’m giving 3 stars ⭐️ because the lady that gave me the loaner was a 5⭐️ Service and b/c we loved the video inspection. That’s the level of customer service I use to get at mini. I have not picked up my car b/c they gave me short notice when I was told I would be given sufficient time {be it I live so far away}. Oh and the guy that checked me in is no longer with mini so they have no idea what coupons he approved .. guess I will see what happens when I go in this morning.

Fred Rocha

Seattle MINI is an owner's dream! Excellent customer service, comfortable waiting area and a premier technical team gave me all the confidence in the world in having my scheduled maintenance performed by this dealership. I look forward to our next visit.

Beth H

Mini took great care of my car check up. They sent a video text as the car was being serviced so I know the condition of my tires and brakes. All were courteous and professional

Samaritan

I'm from out of state and had a catastrophic engine problem on my drive into Seattle. Despite being booked up for over a week, the folks at the service center were able to investigate the problem, repair it, and get it back to me in the same day! They absolutely saved me from being stranded 600mi from home; really happy with the overall service. :)

Dave Hagen

Great service! They found and fixed problem with the heater, and Ethan did a multipoint inspection. Jared, the service manager, was super helpful arranging everything. The loaner car was very much appreciated. Eva was very helpful and understanding, especially after having to come over from Bainbridge Island.

Billy Rowe

Noel is a great. He is pleasant and friendly. However, I gave 3 stars to this review because, I was told that my tires needed to be rotated so they took care of that and so I paid them. Then, I get my car back and that afternoon realize that they did not rotate my tires. I know this as fact because as a new mini owner I scraped my front passenger wheel on the curb when I first got it…sooo there is an ugly mark that will bother me until I replace the wheel. Imagine my surprise when I walk around my car and see scratch marks in the front passenger wheel. At first site I was upset that now both wheels were scratched. Then I look to the back and guess what…NOT scratched. Hmmmm….so they never rotated the tires, just said they did and then let me pay them! I called the dealership and spoke to Noel. He apologized and said I can bring it back and they will rotate the tires. He says it takes bout 20 minutes and I won’t need to make an appointment. But the drive for me can take anywhere from 40 minutes to an hour depending on traffic and now I have to drive back down there for a 20 minute job that should have already been taken care of. To top it all off they had my car all weekend! This is the first disappointment for me with this dealership, and it’s a bitter one! I can only hope that it is the last!!

Diane Norman

I appreciated the video that accompanied the review of the problem with my car and the assessment of what needed to be done. It was clear and very helpful. I found the only issue I had was how busy the initial call back. I am far away in Bellingham, and was anxious to hear from a supervisor earlier, the staff was very helpful after the initial contact.

lynn hays

Amanda was great in every way. got me where i wanted to be to wait during the hours of service & got me back with no wasted time. got me rides & satisfied all my questions. so grateful mini employs her!

Lore Martz

I would highly recommend Seattle Mini and Amanda as you consultant. They have been maintains my 2008 Mini Cooper S since it was new. And Amanda takes really good care of me every time I bring it in.

Amanda Knight

Always a great experience with Seattle Mini. Today Jared made it exceptionally awesome! The service was explained well, quick and Jared went the extra mile to even make sure my little boy had a toy car to play with while we waited. Thanks Mini Seattle!

Karen DeSpain

I cannot rave enough about Seattle Mini’s service department. It was an excellent experience from beginning to end. Besides their usual service, they worked hard on my behalf, to acquire funding for the repair on a hybrid component. I ended up paying only 5% of the repair! This was not something they had to do. I’ve never been so grateful and impressed with a car service in my many years of driving!

LiTimus

Nick is great, very easy to communicate with, honest and up front, I did not feel pressured at all throughout the process. Got a car at a deal I’m satisfied with. Overall great experience!

Donald Bailey

Took a month to get an appointment. Car was not washed before being returned to me. I can only assume that the air bag repair was done properly. Service advisor was friendly and competent.

Heidi Kestelyn

We worked with Chuvit and he was wonderful. Since I wasn’t quite ready to buy a car, he checked in with me frequently to see if I had any questions. Once I decided to get a Mini, he was patient and helpful while I was deciding which car to buy. I highly recommend Chuvit!!! He made the process easy and enjoyable.

Neal Apfelbeck

I found that MINI of Tacoma is great when it comes to servicing our MINI Cooper S. The service waiting area is great and I was well informed of what services needed to be completed. The four star rating comes from difficulty in getting an appointment, it took nearly four weeks to get in for service.

Azalea Johnson

The service was wonderful. Sent me a video describing what was done and what needs to be done in the near future. Hopefully l, after I get the work done that is recommended, I also get a detailed video. Nicole was great as well, very friendly

C Mangino

Great service! Took in a special request when I went for my regular maintenance appointment and they didn’t have a problem with it at all. I appreciate that they go above and beyond for their customers. Would definitely recommend!

Kristina Herzman

Tyler from the service center was great! He went above and beyond to help straighten out a misunderstanding with the parts department. I absolutely appreciated the positive attitude and quick resolution. Sincerely, Mini owner

Robin G

Seattle Mini: best service EVER on any car I’ve owned. They go the extra mile. Have loved my mini for 17 years, and they all take GREAT care of her…and me!

Ricardo Mendes

We became Seattle Mini customers last year when we placed a custom order for a JCW. The process was straight forward, with no shady dealership tactics and everyone was great to work with. Fast forward to the first service, I was even more impressed: My service advisor Jared was great to work with, kept me updated, the facility is great if you are waiting for service, and they have that video walkthrough that shows everything that is to be performed in the vehicle. Thanks and keep the good work folks!

HSIEH Yu-Cheng + Ellen Y. CHANG

Chuvit is the best! He made sure that our second purchase with MINI Seattle went as smoothly as possible. Chuvit was very pleasant to work with--very responsive throughout the process and always kept us posted about the status of our order. Thank you so much!

Theresa Flaherty

There is nothing I dislike more than pushy sales. From initial phone contact with Kelli to final signing everything was easy. No pressure, super upbeat, and just all around amazing. Will absolutely shop them again when a need for another Mini arises.

Linda Scherer Johnson

Seattle Mini repaired the damage we had from a bird strike, coating problems and rock hits. Everyone was professional, helpful and respectful. We were given a loaner for the duration of the repairs and were kept apprised of the progress. We appreciate not having any hassles with the repairs.

Christopher Togawa

From the first time I walked in to browse, to picking up our Mini that we ordered, Kelli has been so friendly, knowledgeable, punctual and thoughtful. Far beyond any experience I've had when buying a car.

Sandy Teakell

Seattle Mini was very thorough and the work done really has my car running much better! Dani is super helpful, kind and patient and the use of a loaner was especially helpful!

Gina Rodgers

Friendly and helpful staff regardless of who you work or talk with. Have no idea on how they could make the experience more wonderful. One reason why I bought another Mini Cooper.

Asiye Bulut

Had a great experience last time. Amanda from service team, was really helpful. She made sure the problem with my mini’s tire solved and included a software upgrade for it in really short time.

Brian Simmons

Had a great car buying experience with Nick at Seattle Mini. No pressure, helped me pick the options I wanted to get the Mini Cooper SE I desired. AND was honest about the lead time to order a car.

Kim Burger

Seattle Mini has been more responsive than I ever could have hoped. Both Chuvit and Ben were friendly and professional and delivered exactly what was requested. I would definitely recommend them if you are looking for a car.

Lissa Cunneen

It was wonderful experience and Kelli Daniel’s who helped us was superb. She was knowledgeable, personable & professional with a good sense of humor. Thanks for helping us get the car we wanted!

Daniel Valdez

Our Mini Cooper Clubman had issues all around, I've taken it to other repair shops, and each time, something new would come up. Decided to take it to Seattle Mini for a check and during the service they found some minor things and fix the problem. They also informed me of other issues that will be needed to be fixed in the near future and could wait abit. Now we are taking our second Mini in for service and with confidence that it will be fixed properly.

George Ramey

Usual great service, if not pricey, from the team at Seattle Mini' Dani is a great addition to the service team and Tim the Tech is my guy for Gen 1 Mini work. Both are very dedicated

Romeo Rojo

As always, the service provided exceeded my expectations. Worth driving 86 miles round trip to have my mini get the right check-up by competent technicians with experience and skill to do it well as professionals.

Tracey Jardin

I had a great experience at Seattle Mini. Chuvit Chayavadhanangkur and Alicia Carr were so easy to work with; Chuvit sold me the Mini that I wanted and a great price without trying to “wheel and deal” and keep me at the dealership all day (as I had experienced at other dealerships in the past). I sent an email asking for information on a Mini Cooper Countryman that I saw online and was contacted the very same day by Chuvit Chayavadhanangkur, Motoring Advisor. We emailed for a couple of weeks before I actually visited the dealership. He was very professional, listened to my needs and sold me the Mini cooper that I wanted and for price that I wanted to pay. He also took the time to show me the features of the car before I drove it off of the lot. Alicia Carr, Finance was also very professional, helpful and patient as she ensured that I understood the financing contract and finalized the sale of my Mini. I was in/out of the dealership with my car in under 4 hours. WOW, right? I know! I definitely recommend that anyone wanting to purchase or lease a new or used Mini Cooper, contact Seattle Mini.

Shari Sewell

Had a great experience buying a used car from John G at Tacoma Mini. John listened to my concerns, answered all my questions, and worked with me to get me everything I wanted...on my terms. I will go to him again to buy my next Mini.

Josh Harrison

They are extremely polite, and great communication, and I imagine the work is well done, but I always leave feeling ripped off. I went in for an oil change and brake pads and by the time I left I’d paid $1,600 dollars. They seem to work in multiples of Benjamins - brake fluid, air filter, etc. etc. You’re being nickeled and dimed but with $100 bills.

Cliff S

I had my 2018 Clubman in for service. Thank you to Noel who was my service advisor. Great communication throughout the day and I liked the video walkthrough as the inspection of my car was done. Thank you to Noel and the technicians for great service and communication.

lara isaac

Amanda did a great job at taking care of me and my needs like she always does. I’ve been coming here for about 5 years and I have never left disappointed with the service provided to me. Highly recommend it here, especially with amanda!!

Reed Hadley

Everything went very well. Anthony was a complete professional and a pleasure to work with. This was more than just a basic service and the car was still ready in 1 day. Seattle Mini, you rock!

Jonathan Poon

Mia, Beth and the team were super helpful and clear in terms of what was needed to be done, and helped get me out very quickly. The two visits (drop off and Pick up) were similar in terms of their warmth and support!

Will Weigle

Bought a used VW GTI from Chuvit and it was great experience. In and out as quickly as you're ever going to be at dealer. Bought it on the way to dropping my son back off at college after a break. They gave me a fair price for my trade in, which I feel like in this market is the best you can hope for. I would buy a car from Chuvit again.

Peter Kim

Jared was my service advisor. He was clear about what was being done to my car and what I was expected to pay. He kept me updated with when the service would be finished and made the entire visit effortless.

Arnie Wolff

My latest experience was a 5, previous experiences were not as good. The parts department has always been a pleasure to work with. They’ve been great while helping me find the right part. And they take the time to help me feel like a valued customer. Since I do some of my own repairs, I like that! The only concern I’ve had is that it can take a long time for the service department to start working on my cars. Previously, I’ve had the car sit for 2 or 3 days at the shop before they got to it, even though I had made appointments. This time was different and better! Ryan underpromised and over delivered. The car had an interesting electrical issue and I told them it wasn’t a rush. But I was super pleased when they got to it the very next morning rather than the next week as expected. It took about as long as promised to diagnose and fix the issue. And the detailed videos and explanations by Robert, the technician, left me feeling confident that the entire problem was resolved. I really appreciated the thorough explanation showing what how the issue was diagnosed. Great work, Seattle Mini team! Update 10/2022: Amanda and Devin were great! I expected to wait a week or more for the service center to get to the car based on their schedule but they were able to fit it in early. The video of the issues with the car was clear and left me confident in the next steps. In this case, I’ll do the repairs myself due to the extent of the issue. Both Amanda and Devin were very nice to work with and provided excellent customer service. Thanks!

alex pease

Amazing customer service and such beautiful cars. Quick, efficient and gracious. An excellent experience. I will recommend to my friends and family.

Donna Madison

Noel did a great job managing our whole service experience. Very professional, listened to our concerns, and made us feel that our business was really important to him and the company. He earned the highest rating we could give him.

Jen Cerdena

Tacoma Mini ALWAYS takes care of my car, quickly and efficiently. They definitely know what they’re doing and go out of their way to ensure everything is taken care of every time. The service department (specifically Justin) is always friendly and very knowledgeable. Most recently, they quickly helped get my issue resolved (that previously had been mismanaged by another company) and had me on my way in no time. Tacoma Mini is fantastic!

Larry Douglas

They know what they’re doing frfrom check-in to check-out. They don’t just tell you what service your Mini Cooper requires, they show you with video of your car. Fantastic! You check off the list of what you want them to do now or later and you can make a list of what you can do yourself.

MARIA RENDON

Hello Tayler. We are very happy with the service. Our car is running perfect. Your team members are helpful , kind and courteous. Thank you very much for everything. Sincerely, Narua and Danny neal

Sukwon Chung

I worked with Chuvit to buy a new mini at the end of last year. I first contacted Seattle MINI from their website. Chuvit quickly responded to my initial inquiry, and I started conversation with him. During my visit, he explained many options I could have, and finally helped me ordering my vehicle. Initially, he mentioned the estimated delivery time is 5-7 months (if we order from the scratch), but he was able to find a way to get it quicker. Luckily, I was able to modify one of existing orders, and I was able to get my vehicle in 3 months with the exact configuration I wanted. During all the process, Chuvit always followed up very diligently, (he shared any status changes including production started, shipment is ready, it shipped, etc) and I really appreciate his diligence. The only thing I didn't like much is that MINI is charging ~$2K for some additional services that I have to buy with the vehicle purchase. I have no choice to reject it, but at least they do not have markups. However, I'm aware that this is Seattle MINI's current policy and Chuvit also has no control on it. Overall, I'm really happy with my experience at Seattle MINI, and it was pleasure working with Chuvit. They were kind and gentle all the time, and all the transaction was very smooth. Happy to work with them again in the future. Thank you!

Criss Prima

The customer service is great. But the prices... Wow. $800 for brakes. Just brakes. Crazy. Update-I wanted give Seattle MINI back a star. Noel is so excellent, he was flexible with times, communicative with my MINIs needs, and just super great service all around. I wound up paying the $800 for brakes at Seattle MINI because other shops wanted to try to sell me rotors I didn't need. Thanks Noel.

Lisa Dunker Olson

Amanda and the crew at Seattle MINI are outstanding. They are communicative, give accurate estimates and seem to always have a positive attitude.

Vision Sensei

I needed to replace the engine and few other parts, Mini Tacoma provided me a loaner vehicle for the whole time(almost a month) Washed the car for me and it even cost 3k less than was projected! Very kind and professional staff

Craig Metcalf

Nicole was friendly and professional. She handled everything to my satisfaction. The mechanics informed me what was needed. All in all, it was a good experience.

karyn ford

AWESOME!!! I know mini cooper very well but couldn't make up my mind what color!!! She handled it like a pro let me go back and forth until my decision was made!! Picked up the car today!!!

Daniel Loranger

Day started off rough, I missed a reschedule (my fault), so I didnt have an appointment Dani offered to reschedule me as far out as 6 weeks later due to no availability. As soon as I said I would go to my local shop instead suddenly they could get me this morning. Okay, great! Around lunch time I get a text that my new wipers need replaced and tires rotated. Dani is helping anotger customer so I hang outnin thebwaiting area where I have been the last 4 hours. 2 hours later I finally ask the status as I need to leave to meet the school bus. The response.. well I didnt see you, no followup, nothing for 2 hours... Overall I like my car going to the dealership, but this may be the last time for this particular dealership

Jota

This is shout out to Ms. Dominique Thomas in parts department. She’s always super friendly over the phone and goes out of her way to find the right part for you. She deserves a raise.

Lo

The process was wonderful. The motor advisor Dan Lozott and financial manager Robert Lee were very helpful with everything.

saranya baskaran

Amanda was very friendly and gave the exact amount of time for the service to be completed. The whole process from scheduling to getting the car services was seamless

Megan Oczkewicz

Great buying experience. We worked with Dan Lozott and he was amazing. Very knowledgeable and no pressure! Highly recommend!

Peter Yang

We built a model online and bought from Seattle Mini with Peter Lin. He was very kind, warm and professional. We ordered the electric one in Feb 2022 and got it in June.

Don Striker

I confused my appointment time and arrived hours too early - Noel got me in and out quickly with all the typical AWESOME customer service I've grown to expect from Seattle Mini!

Gary Seibert

Service was thoroughly explained, professionally performed, completed on time. It’s only too bad and unfortunate that other places aren’t this good. People should buy a Mini just so they can have it serviced there.

Denise Brown

January 2023 had my Mini in for service, they replaced a couple tires and did full alignment, I trust the technicians and the mechanics, what they say my mini needs I have them do. My Mini drives exceptional.

Beth Hage

Amanda was great. Very attentive and when she found out my car would take longer then expected she found me a ride home.

Chandler Sean Spears

Great service experience at Seattle mini. Very friendly advisors and I love the video inspection the tech sends you !

Jennifer Bulman

I love tacoma mini cooper! I’ve been going there since I bought my first mini in ‘08! I’m in my third mini and don’t plan on ever owning anything else! Love my mini cooper! And live tacoma mini and all it’s wonderful employees!

Wah Truong

They were very patient with me and took care of my car and spoke to my warranty. Even when it was very difficult to get a hold of the claims department.

Victor C

Their ultimate care plan is helpful for understanding the overall status of my car and their employees do a good job communicating and are generally courteous and professional.

Karla Thomas

Recently brought my mini in for the complimentary annual service. It was due in November, but had foot surgery and couldn’t drive until January. I was able to get an appointment first part of January. Jared was able to get me checked in as quickly as he could. They were short staffed, but it didn’t affect his attitude or customer service. Informed me of a couple of recalls, but I chose to schedule a separate appointment. I wasn’t aware of the recalls, so appreciated him updating me. Another positive experience at Seattle Mini 😊

Lora Knight

Lake City Mini’s service was great. I asked them to check the drains and they cleaned them out to prevent any clogging. Perfect.

Kip Brookbank

I’m so pleased by my experience with Seattle MINI! I walked in and I was immediately assisted in my search to buy a new MINI Cooper, even when it was packed with customers, the staff made time to make sure I felt supported the entire time. In roughly 3 hours, I was driving off the lot with my new MINI and I’m exceptionally pleased with my purchase. Nick is a very talented salesperson and went above and beyond to provide insight without being pushy, it was greatly appreciated! Hands down the best car buying experience I’ve had! 1,000% recommend.

trish alexander

I've been with Mini Seattle since 2012 and have really enjoyed the experience. From having them work on my used Mini to leasing a new one it's really been great. Recently Anthony my service rep for a recent car fix was terrific: efficient, clear and I really appreciated that he gave me options on getting the work completed.

Matt.

I bought my 2015 Cooper S here and have brought it here for service since. My Mini was a fair bit overdue for service (what with the pandemic and all it has been about 3.5 years and 3k miles since service) and I got hit with a check engine light. I brought it in and worked with Anthony Jensen who was great. In addition to the check engine light being related to needing a new radiator, which was fully covered by my extended warranty, they found about $6k worth of other things that should be fixed and got them ALL covered under the extended warranty. Anthony was super easy to work with and next time I bring my mini in (and I won’t wait 3 years this time) I’m going to ask for Anthony to be my contact.

Kevin Baer

The people here are awesome, Darrell has helped me every time and he’s a great guy. The prices are astronomical though, nearly $900 for brake pads is crazy and very discouraging to get the work done. I walked away without getting any work done, but the previous trip was a very large bill which got bigger out of nowhere. I had water coming into underneath the floor of my car so they quoted me a ton of stuff to fix it and had my car for over a week drying everything out. I could only afford about half of what they wanted to do with the car as it was, but right after i was called and told my car was good and would be ready for pickup the next day, i got another inspection video showing that the fuse box was dead and my car was completely dead when they went to put everything back together. I’m not sure why knowing there was a water issue in that area that the fuse box was checked earlier in the inspections, but another fuse panel added another huge chunk of the bill that was completely blindsiding.

Lin Sierra

Darrell was great and am happy with service and wait time. I enjoy my 2011 MINI. It's been reliable and fun to drive. Not inexpensive to service compared to many cars, but it's more like a BMW, so to be expected. Happy customer from Seattle. I prefer the Fife MINI dealer.

Flora Wescott

My experience with Darrell at the Fife/Tacoma location was good. He explains everything well so I was able to understand the maintenance of my MINI. He is honest and doesn't try to advise things that are not needed to be worked on. He had a nice loaner car for me to borrow as mine was being worked on. He communicated with me throughout the day and contacted me with the details when it was done. He is friendly and personable. I felt satisfied that my car was well cared for and know if anything were to happen I have confidence in their department. I have had a good experiences with the service and sales department at this location. It is nice to deal with pleasant people!

John Riebli

I have a new 2022 Mini Cooper SE since last October. I drive it a lot with no issues. I had to schedule my 12000 mile warranty service a month ahead. So I had 13,400 miles when the inspection was done. The message was they couldn’t hire anyone to wash or clean car interior. And they couldn’t find any techs. My Mini is electric so I wasn’t sure what they were going to do, but I expected free tire rotation. But I was wrong. I got a 2.5 minute video of the underside of the car with mm tread wear and brake wear plus no shock leaks, no motor mount cracks and told to come back fall of 2023 for cabin filter replacement. I left feeling maybe I could be a tech

T W

Great experience at Northwest Mini in Tacoma. Quick service, no preasure, and I think the cost of my repair was pretty reasonable. Darrell, my service advisor was awesome. Nice feature is they send you a video of the car inspection. This way you can visually see what they're talking about when you see your itemized service recommendations.

Travis Sinclair

Have been bringing my 2013 Mini GP JCW in since I purchased in 2016. I enjoy the friendly service and quality workmanship of this location near Tacoma. They have provided me loaners in the past and have been straight up regarding any work I am having done. I enjoy the car wash and vacuum after any service which is a nice touch that beats being given a brown bear voucher as I have experienced at other dealerships. Also being on first name basis when I come in adds to the great experience. Highly recommend if you need service on your Mini. Schedule ahead of time though because it may take 3 or 4 weeks to get an open spot.......they get busy

Royetta Prew

I enjoyed the service and the fact that the person that helped me pick up my daughter’s car was a Retired British Warrant Officer was a plus.🙌🏽 When a Warrant Officer is present, just know there is always great service. It’s always great to meet a Warrant doing great things in the civilian sector. Thanks Mini of Tacoma! …

Roger B

Having been a service advisor in a past career, I really appreciate the professionalism at Seattle MINI. Dani was courteous and informative while preparing the repair order, and again when the service was completed, she informed me of future work needed without trying to oversell or insisting it get done today. I really liked the inspection video sent by the technician who worked on the car. That is a great addition. All-in-all, good stuff!

David White

After having a rough time getting the needed information and help a service expert Amanda came through to help get the car serviced properly and quickly.

Gordon Watanabe

I had my share of bad experiences at car dealers but Peter, our salesman, was awesome! We were looking to trade our old Mini for a new one and they had a service loaner that was up for sale that fit our needs. Peter was helpful and courteous, gave us a fair trade-in and didn't run us around at all. He was honestly excellent at what he does and I highly recommend him to anyone looking for a new or used Mini, maybe you can even buy our old one :-)

Gary Gallagher

Very good, everyone is friendly, nice waiting room. Nicole is very nice, especially since I'm hearing impaired.

Craig McKee

Dan was super helpful at answering all of my questions and helping me get exactly what I wanted for the rate I wanted. And I didn't feel like I had to fight on anything I didn't want. The whole team was great to work with, and I came out with a vehicle I love. Thanks team Mini!

Andrew Boscardin

Easy, friendly, no hassles. Ben was super friendly and explained all of the different choices and options. He made the whole process super enjoyable. We love our new car!

Echo Werner

Nicole is very professional, patient, and helpful. She helped me a lot with renewing my service record and was very communicative, helping me get things set up quickly. Overall really friendly and a great help.

Larisa Borodina

Great purchase experience! Thank you Ben and Alicia for the quick and smooth process! Our baby is at home:)

Candace Monroe Eldringhoff

Tacoma location. Excellent service, nice waiting area, appreciated the video walkthrough sent by email/text while waiting. Checked in quickly and completed and on my way before the estimated time. The only thing I’d change, which is no fault of Tacoma Mini, was another obnoxious customer who spent 30 minutes on a very loud phone call with her friend which the whole waiting area could hear both sides of.

Lena Flagel

I love Seattle Mini! It's so easy to schedule service online or in person, the technicians are thorough and send you a video of their findings, and the service is definitely tailored to your needs. I always feel valued and appreciated as a customer and highly recommend servicing your Mini here. I've been going to Seattle Mini for over 10 years and will contrive to be a loyal customer because they treat me, and my Mini, so well. Pro Tip: Anthony is outstanding to work with!

William Stockho

Wonderful dealership. Very friendly and helpful. Still remembers my old MINI which I sold when I bought a new one. I wouldn't trust any other dealership with my MINI.

Charlie Liban

I purchased a Mini at the Portland dealership and have been taking it to Mini of Seattle for maintenance. This past week was one of those times where more than one system is overdue for service, and the cost added up. Anthony (Jensen) put in the extra effort to look up and transfer the service contract to Seattle Mini, which reduced the bill to 1/3 of the estimate. Thank you! Aside from that, every experience with them has been really professional. Booking an appointment is easy and consistent and repair time estimates are accurate.

Silver Willow

Working with Kelli from Seattle Mini was a pleasure. We got to order the exact car we wanted, and she was helpful and supportive the entire time. No high pressure sales, no last minute gotchas. Just good solid service.

Judy Childs

This experience could not have been smoother. Justin explained everything very well. The communication was excellent. And they provided me with a loaner car. I will drive the extra miles to use their service again

Blair F

Exceptional service from the minute we walked through the door! Michael did an excellent job showing us everything we needed to know about our first buy. I would highly recommend him to anyone!

R. K. MacPherson

Great service at Seattle Mini. Worked with Jason who was great about getting my car worked on quickly and efficiently. Kept me abreast of changes and charges and got me out the door an hour early. Fantastic working with him.

Cathy Jensen

Chuvit was our fabulous salesman. We showed up just before closing on Sunday night . He was patient with us and our questions . We had limited days to search for a car and new exactly what we wanted . He stayed late for us and so did the financing department. He promises he would search out the second key and we received it about two weeks later with updates In between.

Natalie Dumas-Heidt

Big thank you to Benjamin at Seattle Mini! He helped turn the chaotic loss of one Mini into a smooth transition into another. He was so nice to work with, and Robert was great too! Would definitely recommend Seattle Mini.

Kathy Manzella (Kat)

One word describes our experience at Seattle Mini - excellent! With his years of experience working there, Chuvet was not only knowledgeable, but friendly and incredibly easy to work with! Alicia made our final purchase a breeze. Thank you both!!

Jessica Chacko

I came for an oil change and had a great experience! Noel was super helpful and very friendly!

Claire Duckmanton

Fabulous experience with Michael at Seattle Mini - a pleasure to work with. Made buying a car so easy and enjoyable.

Jason Reindorp

The team of people at Seattle Mini are great. Everything took longer than I thought but I had a loaner and I hear this is the new normal. Its kinda disappointing that they had my car for three days and I spend almost a thousand dollars and the car isn't even rinsed off. Call me old-fashioned.

kristen thoma

Amy was awesome! She was very helpful in explaining all the things they were going to check out on my car and kept me updated on the process. My car was done in the same day even though they were short staffed. They also got me a loaner car and the woman helping me (I can’t remember her name but i think it was Bev or Beth!) with that was also very helpful. I’ve been to some mini dealerships where they were less than helpful so I’m very thankful that my new city has a wonderful mini!

Ron Hansen

Justin Goldstrom and Tom Welt showed me the ultimate in customer service. I highly recommend Tacoma Mini as your authorized maintenance dealer. Thanks guys, I appreciate your professionalism and care!!

Maya Crans

They were able to get me in quickly for a detail after someone got sick in my car, and it looked spotless when I got it back! There were only two things that I noticed that kept my review from 5 stars. I got my car back on a Saturday and it smelled strongly of chemicals/cleaner. Even now, on the Tuesday after, it smells like that. I just wish I had a heads up about the smell. Also, when coming to pick up, it seemed like there was a lack of communication between staff as the people checking me out didn’t know I was coming or where my paperwork was. They did find everything eventually and I was too happy to get my car back to really be bothered. Otherwise, the service was great and everyone was really nice!

Erika Kern

Wonderful service! Kept me in the loop the whole time. Was 100% up front about all work that was needed. Helped me get a courtesy vehicle and was just lovely. Thanks so much for all your help.

Gordon L

We started our Mini explorations with John at the Tacoma site. He was very helpful and patient with all our test drive requests, inquiries, and inventory searches. We met Mike during our 2nd visit and were pleased with all the information and tips he passed from his 18+ yrs with Mini. We went to the Seattle site as we narrowed down the configuration we wanted, there we met Nick. He allowed us to test drive the 3 and 4 cylinder models back to back. When we picked our vehicle, negotiations with Nick and even the finance with Alicia were both a no pressure and pleasant experience. Delivery was handled by Kelly, who was another delightful person. When we're ready for our next Mini, we'll definitely be back.

Cycely Piquet

Just had my Mini serviced at Seattle MINI for the first time. What a fantastic group of people! Anthony J was professional and helpful the whole way through, as was the rest of the team. They even helped the following day when I was returning the loaner MINI. For about 30/45 minutes, 3 different team members helped me to figure out a sound/blue tooth issue. The woman who got the loaner MINI ready for me was super patient and helpful as well. Amazing crew at Seattle MINI! Thank you!! (Will update post with names as soon as I get them.) Love the service at NW MINI in Fife. I've been coming here for several years between my two Mini's and have never been disappointed with the service. Justin went above and beyond to show personal attention and to ensure that we had exactly what we wanted while our Mini was getting a routine service. Love everything about this place and my only wish is that they carried more Mini merchandise. Otherwise, 5 stars! Thank you Justin!

Dan Curtis

Best car service I've ever had. Actually got a 2 min video of the undercarriage of my car as the inspection occurred. Reasonably prices.

Molly Hodges

Dan at Seattle Mini let us spend the time we needed to consider our options. The process was fun. We know we like our 2002 Mini. Bet we like our 2022 Mini Electric too!

Mitchell Jackson

Always a positive experience at this dealership. The video share of their service inspection is so valuable. They really work at making it a positive experience.

Rob ert

Great service, great treatment, and great price. All for a great little car. What more could you ask for! To top it off, an unexpected repair ran seriously high, but a bright eyed hero of a service advisor (thank you again, Anthony) noticed I had an extended warranty and brought the cost down to something much easier to afford. That’s the kind of proactive approach I love to see. Customer service like that builds brand loyalty! Thanks for keeping my Clubbie on the road and some money in my pocket!

Dorothy Harris

Noel and the team at Seattle Mini take good care of my sweet ride and make it easy for me, despite their staffing challenges. Appreciate Noel’s personal touch and attention to detail.

S Bate

I love bringing my Mini here, they always go above and beyond. I get a video of what's going on and the service staff are always helpful and friendly. I highly recommend them.

Sarah Adame

Everything went great! Also got a fun little courtesy car to use for 2 days, I feel they want to make sure my car is taken good care of.

Jeff Waibel

The team at Seattle MINI consistently exceeds expectations. Like so many places who are understaffed, the crew left to serve all of our customers is doing their very best. Dani was always helpful, cheerful, attentive to detail and patient with every customer- even though I knew she was slammed. Bravo

Jenny Howard

Nick was great to work with! He processed everything quickly and kept me informed throughout the process! I would recommend him to anyone!

Debra Charlick

Excellent service and sales process. Everyone was great to work with and kept me informed throughout the day on the progress. Nick did a fantastic job along with Jared, Tom and all. Happy customer!

Patricia Garvey-Darda

Kelli at Seattle Mini was wonderful! She found me the car I was looking for and helped me through the whole process!! I highly recommend Seattle Mini, especially Kelli!

John Pottle

Tacoma Mini has been taking care of my Cooper S for over 10 years now. They make it very easy with great hours, a really comfortable wait area, or a loaner if I need it. The service staff is friendly, with excellent communication. Just today, Nicole was fantastic, getting me through my service efficiently. Recommended.

dorothy betts

Seattle Mini got my car in immediately to replace a dead battery. Dani in the service department is so great that work with ! Thank you

Elizabeth Moontree

Amanda was superb. She was patient, empathetic and friendly. She really helped in making a huge repair easier to deal with. Thank you Amanda.

Jon Stein

Great video to back up their suggestions. Ended up not having some work I expected to have done because they told me it wasn’t needed. THAT’S how you get customers to trust you!

Carrie

Almost always great service at MINI (minor hiccup a year ago). I plan to always own one and am happy to have Lake City MINI be home.

Eddie Ng

Dani and the Seattle Mini team has been awesome, my issue was fixed earlier than expected and I enjoy the loaner countryman.

Hedy Joyce

awesome best customer service … matches Lexus in many ways. Loved the video points inspection and attention to me concerns.

Will James

Seattle Mini has great customer service and excellent mechanics. My 2005 JCW Mini runs like new.

Abyssleaper

Noel and the team are top notch. We travel over 2 hours to get our car serviced there because the service is so amazing!

Tammy Hubble

The people at Seattle Mini were kind, helpful, and patient. I like the Fife location better because traffic in Seattle is insane, but traffic aside, the experience was awesome!

Carlos Paradinha

The service department at Mini Fife is always great. Tyler kept me informed and did his best to help me save money on my repairs. I recommend Seattle MINI service in Fife 100%.

Tung Dinh

Love the new car and the service was awesome. The salesperson spent time helping me familiarize myself with my new car so much appreciated!

Linda Martin

The team at Mini did a great job with my car. I had to drop it off early and Noel kindly got me a Lyft to work.

Mark Linington

Impeccable service!, Kelli was amazing. Best car buying experience by far. Thanks Kelli! And the team at Seattle Mini ❤️

Sadie Honig

The technician who talked to me at length about my 11 year old convertible top and what makes the most sense was terrific!!! Spend 35 minutes with me trying to figure out what’s gone wrong!!

Amy Seiders

Love taking my car here for service! Great owners’ lounge where I can set up my computer and work, great communication, and quick service!

Marcy Stowe

Came in for regular maintenance. Everything was done quickly. I was kept informed. There were no unpleasant surprises. Very nice waiting area.

Richard Riggs

MINI should be proud to have Justin Goldstrom as an employee. He always goes above and beyond to ensure that both my MINI and I are taken care of.

Tina Fountaine

Always top notch service, fast, efficient and trustworthy. I love my Mini and trust it’s in good hands here.

kristi steffen

Jared was was wonderful to work with and was very accommodating and understanding that I needed a loaner vehicle for work related needs. The service overall was fantastic

Judy Prejean

Friendly and courteous service from Brandon. A video of a problem I had reported was a nice touch in understanding the problem. As usual with my experience with Seattle Mini, a five star experience.

Sherry Chun

They are the very best and only place to take your Mini. They have the parts, expertise and electronic equipment to diagnose what’s going on with your car. Do it right the first time. 🥰 …

Andy T

As a owner of classic mini, I always dreamed of getting into one of new generation Minis. I was fortunate to partner with Devin, MA, on ordering Mini SE. Devin is one of the best auto sales I've worked with. He kept me up to date on our order as it took 4 months to get a car and answered all my questions while waiting for the Mini to arrive. I am pretty sure I was not the easiest customer to work with as I had pretty high expectation. However, Devin was extremely patient with me and supported my buying process. Devin and Seattle Mini were flexible to sign all documents online and arranged home delivery to my home instead of doing in person. Even though I wasn't initially happy with paying for a small dealer prep fee, after receiving wonderful customer service from Devin and his team, now I don't regret paying the fee. Overall, it was worth the wait and received a great car buying experience in the midst of pandemic.

Kristina Supermommy

I have purchased 3 Mini’s and besides the vehicle, the customer service is always great.

Phil Day

We were extremely pleased with our salesman Chuvit Chayavadhanangkut. Wish all car transactions were this straightforward and professional.

Shalynn Flavell

I had / have always had great service at Tacoma Mini - customer service and car service. Many thanks to Nicole Stewart for her personalized care and keeping me up to date on where my car was in the service process. Fortunately I was able to get a courtesy vehicle for the time that they had my car - a MASSIVE bonus when you don’t have your car for almost 2 weeks - and much appreciated. Video walkthroughs from the service dept. and regular text updates are really helpful. Am very pleased with Mini - my car and the service!

Adrienne Cole

I LOVE SEATTLE MINI! They are the most helpful people I've ever met at ANY car dealership (and I've had over 10 cars in my life and tons of service appointments at various places). I just worked with ANTHONY JENSEN (a Service Advisor) at Seattle Mini & he was excellent, just like the rest of their team. Always a pleasure Seattle Mini!

Nia's mom

Bought my 1st Mini Cooper and experience was a lot of fun.A heart-break the first build; they really came through for me the second time around. Mike at Tacoma Mini was so helpful friendly and engaging and everyone there was super nice. Love this dealership. Pic to follow

Charles van Belle

Had to schedule a couple weeks out but once there service was superb. Got a loaner car without having reserved it. Techs made a video spotlighting wear and tear needing to be addressed. Service was professional, knowledgeable and well explained. If only foreign vehicle parts and service weren't so dreadfully expensive.

David Link

Seattle MINI is definitely the place to go if you’re looking for a new car. Nick V. took us through the process professionally and respectfully! The service was fantastic and we felt like one of the most dreaded “life purchases” was expeditious and relatively easy. We’ll definitely be back…

Bryana Lay

Darrell - Service Manager was superb. The service I have received was quick and informative about by vehicle. The facility was very clean and offered complimentary water, sodas and coffee. I would recommend the Mini Dealership of Tacoma for business. I will be back and thanks for taking care of us Darrell.

Betty M

Justin is very patient and takes his time to listen to my concerns. He greeted me promptly and has a mild disposition. I appreciate his knowledge and candor when he does not have an answer to a question. Each time I bring my Mini to NW Mini, I have a positive experience!

Jonathan Charbonneau Anguiano

I had a wonderful experience but there was a considerable wait time which isn’t unheard of due to COVID. Amy helped take care of my car and was absolutely amazing! Thanks Mini of Seattle hope to receive the same experience in the future.

Ian Roberts

Excellent service. Despite some slight hiccups along the way, the Service Department kept in constant contact and showed outstanding professionalism (thank you very much Justin in particular). High regards.

Kim Crosby

I leased my car at Northwest Mini and the great customer service is a big reason why I decided to end up buying my car. From clear and quick emails to answering all my questions (no matter how dumb they were), Alan and the other dealership employees made me feel welcome and genuinely valued as a customer. I have never felt haggled or swayed in any directions with decisions I made about my Mini. Thank you for being a gold standard business!

Can Comertoglu

Friendly place, run by cool people, who helped me when my car wouldn’t start due to a dead battery. Of course things are more expensive than other brands, mini being a BMW, it’s just to be expected. However their shuttle service is great they do good work, and I appreciate their little videos they send as a technician walks around your car.

william papa

Follow up on my next visit. The odd number on my display was explained. The detailing of the car was just great. The interior looks brand new. I’m very please with the quality of the work. But once again, I wish they were closer. Even though they provided me with a loaner car, it was a lot of driving over two days to get this work done. Seattle MINI was fine. They made good on the discount and offered to finish the detailing at a later time with a discount because they couldn’t get to it. There was one issue that I brought to their attention when I dropped the car off that was not resolved. There was the number 1 visible on the main page of the display that they weren’t sure about. The consensus was that it would reset when they reset the monitors, but it didn’t. I don’t think it impairs the operation of the car, I just want to know what it is. Seattle MINI is fine. I wish they were closer, but I was aware of that issue when I bought the car. I’m still delighted with the car and pleased with the service.

Jessica Minto

Went in for some brake work and to start the process of getting my car inspected so I could register it. My service guy went out of his way to explain that none of that was necessary in WA state and even directed me towards a place I could get that done. Service was good, building is pretty hip with a nice waiting area. Got my car back same day. A+ all around.

Yannick Sierra

Driving up from California, our check engine light went on (car still under warranty and under maintenance plan). We called Northwest Mini and explained our situation, we wanted to make sure we could safely drive back to California a few days later. They told us to bring the car and they would try to take a look between appointments. A couple of hours later, the car was all taken care of, ready to drive! Filters changed and some engine recalibration, as well as quick inspection of tires and brakes. Great service and we really appreciate they helped us get back on the road with peace of mind.

Ted Kouo

Trevor provided excellent service with helping me with buying my new mini. He is extremely knowledgeable about electric vehicles as well. The finance manager Pam has also been very helpful with navigating the financing aspects and have me great advice. Highly recommend going here!

Mike Pruyne

I really appreciate the videos the mechanics provide. It really helps to see what they're talking about on the inspection sheet. Lastly, Darrell continues to provide excellent customer service! He's the reason I drive over two hours to have my car worked on.

SeattleRadChick

My service was amazing and was done very quickly. They sent a video of them doing a walkthrough of my car showing me what needed to be done, what could wait, and what was looking good. And, Amanda was amazing!

Eric Reimer

I highly recommend working with Kelli at Seattle Mini, I received great customer service from her when I bought my Mini.

Minirox Shaffer

I didn’t have to wait long to sit down with a service tech and get my Mini checked in. Darrell got me checked in, a loaner set up and I was on my way. My Mini was ready later that afternoon and a print out was provided to me with all the areas my Mini was tested. And it was easy to see where she passed and failed. And a total just in case I’d like them to fix everything. Overall I was very pleased with the service from Darrell and Q. :-)

Adina Shanholtz

We came in to the dealership last weekend with no appointment, expecting to have to wait a long time to get a new car. Kelli not only took incredible care of us, and made sure we drove away with exactly what we wanted, but I saw her help a few other people and make it look effortless. She's so friendly and got us a really great deal on our trade in.

jordan del palacio

Chuvit was great to work with and he kept me informed with the details over the 4 months from order placement to delivery

Greg Nelson

I have consistently had some of the absolute best customer care from this dealership. I have been getting my Mini's serviced directly by the dealership for several years. They have always done high quality work, and the service advisors have gone above and beyond on more than one occasion. As long as I have a Mini I will continue to get it serviced here.

Kristopher Ebbert

My car was broken into just before I was to relocate to another state. After trying many other glass repair businesses I reached out to Seattle MINI. They were able to get me in on three day's notice, had the parts I needed, and took great care of my car. The service was exceptional and I was kept informed every step of the way.

John Winans

Once again I am giving Seattle Mini a five star review. They communicate well and send a video showing you the issues that they encounter during the service process, I love that! My service rep. Justin, outlined what was needed and quoted me a price for the work. The actual bill when i picked up the car was actually lower than the quote...! They let us use a loaner and then called about an hour after I dropped the loaner off to say they had found a wallet that we had left behind... thanks so much! Really nice to work with.

Lori B

Great service, as usual! Darrell has helped me at other service calls and he is always friendly and thorough in letting me know the details of service I’m scheduled for. I was impressed and appreciated the video the tech sent of the inspection of my car. It was great to see what things looked like under the hood and the undercarriage when my MINI was on the lift.

David Brannon-Citone

Jared, Davin, Mikey and their service/parts/repair colleagues went above and beyond to squeeze me in to address a flat tire that occurred mid afternoon,, as my family and I were headed out of town on Memorial Day weekend! From my first stressed out call in which they calmed me down, confirmed they had the specific tires in stock and assured me they would fit me in before end of today’s business, to the equally efficient, professional and friendly intake service given upon my arrival from being towed for over a1.5 hrs from W. Seattle to successfully fixes by said flat and getting me in the road before 5pm - this dynamic Seattle MINI team earned a 5 out of 5 stars rating in my book! Thank you each very much. Rock stars!

Matt McDonnell

I brought my Mini Cooper in for its first service and it was seamless and easy. Ryan took care of me from the outset. He told me it might not be done until the end of the day, but it was ready at 2. On top of all of that, the technician in the garage send me a video of everything that he worked on, including giving me a close up view of my brakes. Never before had I gotten this level of service before. I love Seattle MINI!

Mitzie Whitener

I feel taken care of when I take my car in for service. Keeping my favorite mode of transportation happy and in shape is very important to me. It's how I show my appreciation and love to my Mini Convertible. She has taken very good care of me for the last 12 years and we are still having fun.

Chris Topher

Noel was very helpful in keeping me informed regarding the process and progress in resolving my vehicle's issues

Geremy Heath

Pretty disappointed here I have been ghosted for the last 3 days when inquiring about the status of my vehicle. I never got a call back after multiple calls and voice messages. This only after i was told my expected completion was two days earlier. I finally received a txt message that my car was ready at 5:50pm and they close at 6. I still haven't received a call back. Follow up when I went to pickup the car Jason my service advisor mad things right. Repair was still expensive but he was very compassionate to my situation.

Chris F

It can be costly at times to be a MINI owner. But I don't hold that against Seattle MINI where the service I've gotten throughout the years I've been a customer here has been great. Today, after getting my car serviced, I was pleasantly surprised to learn they even include a video from the technician going over all the services they performed. I would happily give them a 5 star but, back in Hawaii, the MINI dealership always returned my vehicle with a wash and vacuum which I always appreciated. So consider this a 4.5 star review 😊

Jason K

Dani did an excellent job with our recent service. Communication of issues needing to be repaired was great and we were happy with the service experience at Mini Seattle.

Brooke Griffiths

I went down to the Tacoma MINI lot and ordered a brand new electric MINI. Mike Eastey was never pushy and walked me through the entire ordering process. He kept me up to date on my MINI build and was always quick to respond when I had questions! I just picked my baby up on Saturday and I am so happy with it!!! Thanks Mike!

Daniel Adams

Peter was exceptionally cordial and knowledgeable about the vehicles I was interested in. He helped me find the perfect Mini, and I feel great about my purchase. Overall a wonderful experience at Seattle Mini.

Fiona T

The lady that handled scheduling said they wouldn’t work on my car if I dropped it off. She said I have to come in and stay there while it was worked on. I had to take time off of work for my car to be serviced. When I dropped it off, they told me to go hang out at the Starbucks. So, I *could* just drop it off and leave, contrary to what the scheduling lady said… Also, The Starbucks had their restaurant closed due to all the homeless in the area. So I’m stuck hanging out in a shady area waiting for my car. Also, I’m 8 months pregnant and I don’t feel safe. Anyway, work was done on my car.

queen of weeboos

Great service! Work was done quick and they even sent me a nice video to detail the work they were doing today! Jared provided great service he helped me check in and get my appointment right on track! Will definitely be bringing my Mini back 🚙💕💕💕💕 …

hmphwhatever

I loved the service I received when I went in. I met with Anthony, who was busy at the time, but I like that he did acknowledge I was there and apologizetic about it, a customer service trait seldom seen nowadays. Anthony kept in the loop about everything that was happening so there wasn't any surprise in the cost. They gave me a time frame of when my car would be done and stuck to. And to top it all off he gave me a discount on my service in honor of my birthday unprompted and un asked for. With service like this my next mini will be bought and serviced here, hands down not going anywhere else. Keep up the great work guys!

Eric Guardado

Jared (service advisor) who helped me with my appointment for programming a new key was great and cool to talk to

Nicole Owens

Justin and the service team at Mini are great! Always there for my car’s service needs!! Helpful and always available to answer questions and concerns. Happy customer for past 7 years

Chuck Fields

Seattle Mini offered me a loaner car for when I brought in my Mini fur service. When I went in, I met the most terrific service advisor - AMANDA - who was very friendly and helpful. I said I could wait around and wouldn’t need a loaner car if the service work was going to be done in the morning. Amanda told me she would get my car in early. I waited a couple of hours in the lounge and the work was finished. I was surprised by all the items the mechanics checked in addition to changing the oil. I was charged nothing because of the good warranty. But Amanda is the reason I’m writing this review. She was exceptionally friendly and helpful. The best. Chuck Fields

Jiana Salas

I had a bad experience with another mini dealership where I had purchased my car before coming to Seattle Mini. I was completely blown away by how courteous and timely Seattle Mini was able to see me. Jules, the scheduler, was understanding, empathetic, and got me in for servicing ASAP! Brandon was amazing, and he communicated well with me both over the phone and text throughout my car’s appointment. I loved my experience entirely.

Catherine Adams

I have owned Minis since 2012 and all of my servicing has been performed by Seattle Mini. Without exception their service - both mechanical and customer - has been a level up from excellent. It's difficult to write a stellar review without it sounding made up . . . but here it is, all real . . . . Best dang automotive service in Seattle!

Jeff McCrory

Always excellent service including a video walk around your car to see any issues. If parts are need a free loaner car available. Throughly answer any of your questions. A great waiting room if you wait. These are the reasons I have bought 2 Minis from them.

pivolopez

Cannot say anything bad about the staff or the experience. My wife LOVES her mini (08 Convertible Sidewalk Edition S) and is very picky about servicing. Our Service Adviser Amanda was extremely attentive and communicative. The Technician Uriah provided topnotch service and everything was done in a single day. One of the coolest and helpful parts of the visit is that they send you a video walkthrough of your inspection so that you can see what they see. Would HIGHLY recommend!

Jason Markin

Darrell at the Seattle Mini Cooper dealership in Tacoma is awesome. Although my car was only in for new spark plugs and an oil change he made sure I was in a loaner car the duration of the maintenance. His explanation of problems with the vehicle is thorough, to the point, and very helpful. He doesnt push you to do preventative maintenance when unnecessary. My experience at the dealership is always a pleasure. If you're looking for a mini cooper definitely check out Seattle Mini of Tacoma.

Dean Robinson

The service was great and Nicole had taken the time to listen to my request. She was awesome and i will go back to see her anytime in need assistance with the Mini. Thank you for the awesome and respectful service.

Sandra Sexton

Noel was friendly, knowledgeable and accurate in his estimate of services needed and time it would take.

Katherine Mauchamer

I enjoyed the low pressure approach from Logan at Seattle Mini and would go back again. It went pretty smooth with no major issues. Thanks!

Theo Leenstra

Amy was very helpful. The mechanic looked and sounded professional. I love the sales manger. I brought in Ingrid Adams car for service...

Dan Lozott

Drove my Lotus Evora S to the Seattle Mini dealership and was quickly greeted by the Service Manager Amy Floistad noticing my summer toy. I have only driven it a couple times this year. She then offered an oil change and reset my TPMS even without having a prior appointment. Best service experience yet.

Annie Gustafson

Dave took fantastic care of me and my car! I had a flat tire and he fit me in on a Saturday over a holiday weekend. Service was straightforward and timely. Thank you!

Amy Morris

Friendly but low key, low pressure. Nick texted me when I asked for info and not when I didn't. Informative but not overwhelming. Finance discussion with Logan similarly matter-of fact and I felt no pressure to purchase additional warranty, etc. Great experience.

Max Belle

After having my Clubman regularly serviced at Seattle MINI and then moving from King to Pierce County, I started taking it to Tacoma MINI, previously Northwest MINI. My experience at Tacoma MINI has always met or exceeded expectations, including punctual, courteous and quality service. I appreciate having dealer service available within a 20 minute drive from home. Darrell has been professional, courteous, and a pleasure to work with

Amy Harper

Great experience as always! Our service advisor, Jared, was top notch

Steve Petersen

I've been using Seattle MINI for service for over 15 years. All their service agents have been friendly and knowledgeable. The service tech's have always provided good maintenance and in the time quoted. I would recommend Seattle MINI to other MINI owners.

Brian H. SANTOS

Ryan did an excellent job coordinating the services I needed for this particular visit. It was done in a most time efficient manner with a high degree of satisfaction. Additionally there SHUTTLE services were outstanding as well, I was able to attend an eye appointment for my vision exam while my car was being taken care of. Overall it was an excellent experience, I highly recommend anyone with a mini Cooper vehicle get their service from the lake city location!

Beverly Arnold

Amanda was wonderful! Her communication was top-notch. I couldn’t be happier with her performance.

Jason Clark

Great experience. Everything was done in a timely matter and the team was very professional

Randy van Hoff

Bought a new Mini Electric from Chuvit at Seattle Mini. Very nice and very professional. No sales pressure. He let us know about options. After we ordered, he kept us informed at every step.

Scott Wedemeyer

Dan my sales guy was fantastic... but Why does financing take so long. Make it faster and easier!

Timasil Guespe

We really get great service from Darrell and his team that works on our Mini’s. We choose to go to the Tacoma Mini instead of the (closer to us) Seattle Mini because of the superior service.

Christine Brennan

They were super busy but still managed to get me in when my check engine light turned on. Excellent service!!

Nicole Cone

Everyone was very welcoming and friendly. The service department was fast and thorough! I would 100% recommend them to everyone!

Matthew Gaines

Excellent professionalism and very courteous. Nicole is very personable and quite knowledgeable. Keep up the outstanding work!!

Alex Pepino

Amanda was outstanding, first post-purchase service to our vehicle was delivered as promised, and right on time, will be back again

Jean-Paulo Yabut

Our service advisor, Austin, was very helpful, friendly and thorough. We appreciate his follow up.

Elia Martinez

I loved my buying experience @ Seattle Mini. Chuvit was very helpful, kind, honest with timing, and just overall super nice. The ladies at the front desk were very professional and attentive. Chuvit didn't made me wait for our meeting, everyone was very helpful and attentive when explaining the documents I was signing and when I received instructions as to the functions of the car. And of course what is there to say about the car, so beautiful, it drives so smooth and comfortable, I think I will be a Seattle Mini client for life.

Cieara Smith

Always go above and beyond to help and find the best deals. Even with my 2007 Always took into consideration my circumstances and do all they could to find the best deals on parts and educate me about my car. Excited to begin this new journey with them behind the wheel of my "new" 2019 Mini!

Jana Johnson

This is my second purchase experience with Mini, and I cannot say enough great things about this team. They truly want you to understand and love your car, and it’s the furthest thing from a “sales” experience most dealerships put you through. A special shout out to Kenny, Trevor and Amy!

Ganeshram Nagarajan

Thanks Seattle Mini for making it a smooth and memorable experience! Right from when we stepped in to the show room for test drive to driving back home with our ride, Kelli and team made sure I was informed about every step of the process. Our family felt at home at Seattle mini.

Kajsa Boline

Devin was amazing from the start when I wasn’t totally sold on a MINI. He let me take my time, gave me space but was immediately there to answer any questions. Personally that’s an ideal car shopping experience as it can be overwhelming. I was able to pick up my new 2022 Countryman today from the lot and had such a smooth experience when it came to the paperwork. It was quick and they made sure to explain everything as in my previous experience it can feel rushed and overwhelming. I didn’t even mention the process of getting the car, Devin was amazing at texting me great updates as the car was getting manufactured and put on the vessel to make its way to the US. For a low ease and comfortable buying experience I absolutely would recommend Seattle Min and Devin!

Margretta Murnane

Nick was very helpful and made the experience a good one. I bought a used mini cooper and he made sure it was in perfect shape before I took it home. I love, love, love my new car! Thank you Seattle Mini!

Derek Connelly

Benji was an amazing help working with us to find the perfect fit for our needs. He asked us all the right questions and didn't push us toward something we didn't need or want. We traded up out 2014 Cooper S for a 2020 and love it! Ben and the staff were great to work with and very friendly. All our questions and concerns were answered quickly and accurately. It was worth the 3 1/2 hr drive!

Benjamin Le

Definitely provided the quality and service I’d expect from an authorized service center. I thought the inspection process, detailed write up and the video walkthrough provided a great breakdown of my vehicle breakdown. Justin was really helpful and straightforward about explaining what services I needed and which ones I could defer. Thanks for getting my car repaired in the timeframe I needed.

Tamara Ray

Tacoma Mini made room in their already fully booked schedule to take in my car. They were able to access the problem quickly and get it fixed earlier than expected. Nicole was great in communicating every step of the way.

Samon Heng

Mike is very easy going, knowledgeable and transparent when addressing my questions. He was prompt to reply when I was in the process of financing my Mini. The whole process of financing to purchase was effortless and Mike was able to have my Mini that was in Seattle brought to Tacoma the next day. Needless to say, I am a very happy Mini Cooper Countryman owner thanks to Mike’s help.

Erika Pelzer

My Mini had just arrived in town after being shipped across the country and the battery was dead. I desperately needed my car. I called Seattle MINI and Amanda fit me in right away. Because I was staying near by, they even gave me a ride from and to the dealership. They inspected my car, sent me a video of the inspection, showing me everything they described. I felt so taken care of and I am relieved to have my Mini back in their care.

Marjorie Benditt

Took my car in for scheduled maintenance. As usual my experience was great! Easy check in process, everyone is friendly and helpful, and my car was ready ahead of schedule. Clear review of everything done. Overall, excellent!

Charlize Veritas

Great experience. I was quoted $2200 for a repair but it ended up being $1600. I drove it off the lot and the check engine light came on. I drove it back and they said they would take care of me and let me keep using the loaner car. Turns out something they did messed up the fuel pump so they replaced it for free. Been driving for a few days now and no check engine light and she’s running great. Thanks Seattle Mini!

Randi Coffman

I bought a 2011 Mini Countryman in 2019 from an independent dealer, which unfortunately has turned out to be a nightmare of expensive repairs. But, Ryan, Bob & the many service mgmt, advisers & staff who I’ve met the last few years at Seattle Mini have been very kind and helpful to me. Thank you!

Wendy Bergeson

Darrell at the Tacoma location was able to squeeze my car in same day when I hit a pothole and got a flat tire. He was very responsive and the car was ready when he promised. Getting it fixed same day was amazing!

JNM Kawaiola

Since moving to the PNW from Maui a few years ago, we were a little worried about finding a new service center for our MINI Cooper S. Our first appointment 3 years ago was handled perfectly by Justin at the Tacoma location. He is the best of the best in customer service. Even though our car is no longer under warranty, we will not be taking it anywhere else. Justin makes us feel like our business is valued, he always remembers us, he’s both personable and friendly, a true professional. That kind of personal attention and care along with a top notch service team is key to keeping us coming back. Mahalo to Justin!

Angus Kondo

The Mini of Seattle Service Department has consistently provided me with outstanding service. Jonathon, Zack, Brandon, Bev and the entire team are amiable, professional, and honest. Zack goes above and beyond with excellent customer service. I was impressed how John, who took care of my car, sent video footage of underneath the car while it was on the lift and getting an oil change. His explanation and comments were helpful and seeing everything was reassuring. It’s always a pleasure visiting Mini of Seattle in Lake City Way.

Rish Tandon

Had a great experience both buying and servicing our Mini at Seattle Mini. Chuvit was super helpful in building a great deal for us even though new Minis are in short supply and flying off the shelves. The whole process was done online, and we were in and out of the dealership in under an hour with the car.

brandon leonard

Have you ever had such a positive experience with a car dealership that you decide that you'll be driving that make for years to come? That's what happened to me at MINI of Seattle. I have a wonderful little mini that I adore, but he hit the 90k mark. Originally I took him to the local "European expert" mechanic close to work. And woooh boy did they mess him up. It was so bad that despite what people said, I took him to the dealership. From the moment I walked in, people were almost out of their way nice. They got my car set to come back and get everything done. And I mean everything. I had oil coming from places I did not know oil could come from, I had a sensor broken that made him wig out when I would take a right turn, a broken strut. I think the only thing not broken was the cup holder (and that's because it was gone, and no longer made). Well, Seattle Mini knew my budget, didn't go a penny over, went beyond what was possible. They set me up with a loaner for almost three weeks, kept in constant contact so I knew exactly what was going on which put my mind at ease, all while fixing what this other shop did and still bringing him solid for another 100,000 miles. Kudos to you, Seattle Mini. I'll see you in 15,000 for fresh oil.

Annette Wells

I took my MINI in for an oil change and was very impressed with the timeliness of service and the fact that they provided a Lyft ride so that I could run an errand while they were working on my car. We have bought or leased many, many cars from this dealership and love the professionalism, expertise and customer service.

This is, Jeremy.

They were able to get me in, even though the appointment was scheduled for another day. They had my tires in stock, which was a bonus. Very courteous and professional. The time estimate was spot on. Tires, oil change, filters, inspection, and etc … in and out in the time quoted. Nice waiting area with decent coffee .10/10 will be back.

mark rader

Hi, Dave: once more I want to thank you and your colleagues at Seattle MINI for the superb attention you provided me in servicing my MINI. Nothing was overlooked or left undone; everything was carefully and thoughtfully explained to me, then performed with the same attention to detail I have come to count on at Seattle MINI. Once more I left the dealership fully confident in the quality of performance and attention to detail that has been the hallmark of the service I always receive there. It's no wonder that I never take my Mini anywhere else. See you next time. Mark Rader

Matthew Jackson IV

Customer service department is extremely knowledgeable and ensured my vehicle received all required maintenance in a timely manner. The waiting area is very nice, with fantastic amenities, and the entire facility was spotless. 10/10 Would recommend!

Gloria Frazer

I haven’t felt this good about a dealership in years! After a particularly bad rainstorm, our Paceman started exhibiting some electrical anomalies, there was water on the floor and then the engine just shut off and wouldn’t restart. We had it towed to Seattle Mini who wasn’t expecting the car. Brandon was able to fit our car into the schedule for an immediate diagnostic. I received an A/V presentation of a full review of our car. It was so reassuring to hear this technician go over various areas needing attention. The attention to detail was impressive. Turned out to be a torn vapor barrier which caused the water accumulation while also frying the PCM. Brandon got our parts ordered and during that time went above and beyond to get our car dried out. He even took care of a couple of other items at no cost to me! I am just so impressed with Brandon and his whole team. I would recommend them to everyone!

Jay Keister

Staff is very friendly, timely and no surprises. They take care of the Mini family with exceptional service.

Michelle Vidal

Darrell was extremely helpful and honest when it came to servicing my Mini. I believe most would have let me come out of pocket with unnecessary overpriced repairs. Sad that I had to junk it but I couldn’t have been more satisfied due to his honesty. Thank you Darrell.

Susan Ervin

As always Seattle Mini provides exemplary customer service. They answer all questions with detailed explanations. A great new service that has been added: a video with commentary of the underside of the vehicle. That will help me decide if/when I will schedule a $1500 service that they recommended.

M Hale

Friendly staff who will look after your safety. Nice video sent out on your mini so owner gets a quick update while waiting. Waiting area is clean; freshly made coffee is immediately available, and not crowded at all. Great service— shout out to Darrell who made lots of efforts to have tail light replaced.

Sandra Benton

The people who work at Seattle MINI are always professional and courteous. I bought my used CM R60 from Peter because he went the extra mile to earn my business. While it is a long drive from my home, I prefer to have my vehicle serviced at Seattle MINI because the team is knowledgeable and friendly. A tech sends a post inspection video so I can see the details with his comments. I also appreciate the loaner so I can run errands while I wait. I do hope the dealership will soon be reinstating the wash and vac service. It’s those value-added customer touches that make us feel dealer service is worth it.

Lesli Carpenter

I always love going to Mini to get my car serviced. Darrell and the staff there take such good care of everyone. Even if you have to sit for two hours. I always bring stuff to do and It never feels as long as it actually is. I love getting to check out the new minis and I get my car washed. Since I am moving I’m going to miss everybody in Tacoma.

Bradley Andrews

Benjamin was courteous, professional, and answered all of our questions. The paperwork was done quickly, allowing the “dream” (driving a new Mini SE) to begin almost immediately. Kudos to Seattle.Mini.

Dwayne Edwards

Fantastic service as always!! The staff at NW Mini always make you feel welcome and do a great job with their Covid precautions. I am so glad that NW Mini has been able to revamp their sales opportunities in order to survive this crazy car shortage. Good luck NW Mini. Keep up the great work!

Robert Oh

Excellent service. Had a flat - called and explained the situation - the team at Tacoma Mini got the tire, squeezed me in and Nicole took care of the service! Thanks a bunch!

Tina Ghee

Had to bring my car in for maintenance, took longer than I thought it would for a simple battery replacement ( 1 week ) and the communication wasn’t there. I would say overall though it wasn’t a bad experience just could communicate better.

Darin Finnson

Amanda and the service tech David that helped me this very morning were beyond excellent! Helpful, yes, professional, yes. The window work and providing the necessary documentation for my insurance perfect! David was thorough, clean, and personable a true asset to that dealership. Amanda was spot on every step of the way. Also very thorough explaining everything and making sure all my bases were covered! The ONLY place you should have your Mini serviced. Thank you both!

Dave Ellsworth

I have been taking my 2004 mini to Northwest Mini / Tacoma Mini in fife for about 8 years. All service representatives have been great to work with. Thru the years I gave experienced very few issues and all have been resolved to my satisfaction. My most recent service has been replacing the cvt transmission which is a well know time limited component. Car is running great and am very satisfied with the work.

Anna Mackinnon

I spent a couple of months car shopping and both the brand and the incredible customer service I received at this dealership kept me interested to go back after looking at all my options (both online and at various dealerships). I could not ask for more from Seattle MINI and Ben (and his colleagues). What a completely pleasant car purchasing experience and the best APR on my loan that pleasantly surprised me too.

Denise Gibson-Smith

Working with Ben was amazing, seamless and the best car buying experience we have ever had.

Dana Brekke

Jerry is super fun and personable. He made the car buying experience so much fun! Every time I look at my mini it just makes me smile!

Kathleen Hansen

Such a great place for service & even saw a video of my car being worked on!! Love my Mini Clubman❤️

Catherine Mesick

Service is always great at Seattle Mini. Service is always done in a timely and professional manner.

Christine Pacile

Anthony Jenson offered customer service of the highest quality. I really felt like he cared about my cars specific issues and my needs, including how to pay for your services. He introduced me to Sunbit and explained how it could help me get done all that “Happiness” needed at this visit. He was super responsive to my phone calls and with all my questions. I felt quite comfortable asking for him personally when coming into the dealership. His desk partner, Ryan, was also exceptional, helping me get my payment taken care of at a busy moment while Anthony was being held hostage at the DOL, lol! Thank you, gentlemen, for treating my mini and I so very well! You have earned a loyal customer.

Seiko Weaver-Velder

Best and stress-free car purchase experience ever. From the order to the delivery took 2 months but it was expected than earlier. Every week I receive update about my car from Chuvit, who is amazing and super efficient process of signing with Alicia @ finance. I am the person believe the value of efficiency and quick process and Seattle Mini has all. And a pretty cute new cooper SE is more than perfect. Thanks guys!

Eddy “Book Reports” Alonso

Typically we deal with Darrell in Tacoma who is great 5star help. But this time we had to take the Mini to the Seattle location. Anthony kept me informed and made it as easy as possible. I know the team may be swamped due to a possibility of being understaffed, but he was as friendly and helpful as can be. Thanks Anthony.

Neal Hallmark

Great customer service. Everything was done as expected and as priced. Amanda is very nice and very helpful! Thank you.

Clinton Armstrong

Service writer was great, very professional and knowledgeable and made check in prompt and smooth. The video update from the maintenance technician in real time, sets a new standard for keeping the customer involved in the progress of service to the vehicle. And the complimentary vehicle wash and comfort of the waiting areas is second to none.

Bernard Unwin

Too bad the part I needed installed wasn’t ordered at the time of my appointment.Probably could have had my car back the same day rather than five days later..apart from that,the service is top notch and Darryl is always very accommodating,honest and caring.

Brent Wittke

Never had service this amazing from a dealer before. Brandon and the entire service team surprised us at every turn. ‘15 Mini Convertible with an airbag fault. We were able to secure a loaner car without trouble, then a few hours later we received a video walking us through the completed repair and the overall status of our vehicle. They texted us the next morning and it was ready. We fully expected $1000-$1500 in repair costs, turned out the part we needed was covered by an extended warranty so, we were handed our key and sent on our way for $0.00. Absolutely amazing!

Paul Haas

Noel did an excellent job of keeping me apprised of the status of the repairs. Car was ready on time.

Dotcy Isom

Easy to make an appointment. They provided a great loaner, and made it very convenient for me to drop the loan her off and retrieve my car. The service was done well! Aaron was personable and responded quickly to My questions. Great service overall.

Lisa Olson

Amanda is always helpful and efficient. On my last visit, she also showed she goes above and beyond when it comes to customer satisfaction and being very transparent. Long story short is my wait time was a good deal longer than I was told and instead of making excuses or blaming anyone, she said there was a lack of communication between the front desk and the mechanics. She apologized and gave me a discount without pause. Refreshing on top of being a top notch facility! High recommend!!

Robert Garner (UrbanDwellerNW)

Peter the Sales Associate was great, he explained all that was needed regarding my new Mini Cooper S, went over everything about the vehicle inside and out. The great gift in the trunk was a nice surprise!

levi yohn

Amazing experience Brandon from Seattle MINI. Went out of his way to help me understand exactly what was being done to my car. and then I said showing him a video of a previous concern I had about something that was going on with my mini he took it upon himself to look into it a little bit more going out of his way. and found out to my satisfaction what it was would. I would 100% recommend this place to anyone The staff was very courteous anything I needed as far as water food was there I was. I was very taken care of. And it very clean inside

Jerome Rasky

Had a great experience buying a used car from Ben. He was helpful and explained things well. Will definitely keep Seattle Mini in mind the next time I’m in the market for a car!

Carolyn Burton

I found the staff to be extremely helpful and ready to answer any questions I may have. Chuvit patiently guided me through all the wonderful 'bells and whistles' on the Countryman. He also gave me a long introductory drive when I picked up the car. Any questions I have emailed him have been answered almost immediately. The paperwork was all handled with efficiency and speed by Alicia. Altogether a delightful experience.

Carley & Megan Zee

really like the video notes they send. Check around for valid coupons and discounts- they will honor them but not help you find them.

Kimfer Flanery-Rye

Now that I’m on my second Mini, Seattle Mini is the place I can trust to take my car there for great service. My Service Manager, Jared, was great today keeping me informed while my car was being worked on throughout the day. Even recommended a great breakfast pace near by for me to get my buttermilk pancake cravings met in addition to getting my car in tip top shape.

Megan LaFontaine

I have been a customer at NW Mini for many years. I have always received the best customer service. The one thing that stands out the most, is how they always have Justin to take care of my service. He is always friendly, remembers me and I always feel taken care of when I bring my car in for service.

Gabe 2002

I brought my car in with a dead battery. Amanda put me at ease and told me exactly what they were going to do. They replaced the battery and topped off my oil. Did an inspection and I was back on the road within 24 hours. Great service and friendly. Thank you. Will definitely be bringing my Mini back here from now on.

Deanne Holtz

Great car buying experience! Very friendly service.

johnsquared2

I purchased a 2019 countryman about a month ago, after having it a few days the stock battery went bad. It went bad on a Sunday so when I called on Monday to get it replaced under warranty they squeezed me in on Friday. Going a week without the vehicle was fun. While it was in getting the battery changed I had them look at some items to see if they would be covered by warranty. They said they would but they needed to order some parts. Having just purchased the vehicle, I wanted to have them do an inspection on it to make sure everything was okay. I had made a first available appointment for 2 weeks later before the battery had gone bad. I asked if they could replace the parts when I brought it in for that inspection since they had to order them. I sent my wife with the vehicle for the inspection, and they said that they had never seen the vehicle before and they still needed to order parts. But when I was in there for the battery they said the parts would be there the following Tuesday. (I have the paperwork). So now I'm going to have to make another appointment, which will probably take weeks to get, and return the vehicle again to get the warranty items fixed. The service representative was nice enough and easy to deal with, but it sounded like my wife talked to the same one that I had talked to. Not sure where the mix-up was. As for the inspection, they send you a video in a text of the inspection as they walk under the vehicle. In the video the service technician states that all the tires have 6 mm of tread depth. I know that one of them has more tread because it was replaced after a blowout. It's not a big deal because it's within spec for an all-wheel drive, but it tells me that they didn't really check. I verified it with my own depth gauge just to make sure. As far as communication, they send text to you but if you reply to the text, responses are spotty. I sent them a text outlining what needed to be done so that my wife wouldn't have to when she got there and never got a response.

Na Yang

Seattle Mini is best place to buy a new or used car. Peter help me all the way for my first car. He is so passionate and helpful! Love the store.

Linda Seesz

My Mini service tech, Darrell, is the best! Honest, helpful, punctual, with customer service skills that can’t be beat. My experience with the team at Mini service is one of the many reasons I continue to drive a Mini Cooper; service is so important to maintaining a dependable vehicle and Darrell and the team he works with have always more than met expectations, they hit the bar and go beyond.

Shirley Morris

I took my mini in for my first service. I was pleased with the quality of work and the kindness of the service rep.

Pamela Schwartz

Once again Seattle Mini delivered fabulous service. I worked with Brandon who was helpful and thorough in his explanation of what needed to be done with my car. He also saved me by loaning me a charger for my phone as I was out of juice and knew I’d be waiting for about an hour. I love my Mini Cooper and I’m thrilled with the service I received from Seattle MINI and Brandon.

Ashley Murrell

Excellent service! Great communication! Jared provided excellent service! Thank you!

Susan Dranek

The customer service was outstanding! Nicole was friendly and efficient. The service appt was much quicker than anticipated. Things couldn't have gone better!

Jesseca Gerding

I recently purchased a 2016 mini countryman from a different dealer and brought it to Seattle Mini to be inspected. David was very friendly and explained everything to me. They found a couple bolts that were loose and tightened them back down. Could have ended badly had I not brought it in! Can't wait to experience all the adventures in my car. The video is a great way to show what everyone does with the car too!

Phillip Young

Good experience from purchase to service. Treated well by all parties and enjoyed my time spent at the dealership and with the personnel helping me out when I needed roadside assistance.

Dennis Anderson

Brandon at the service desk was great. I had to travel 2 hours from home to get my JCW Mini serviced. Brandon made sure I got taken care of and could best the Seattle afternoon commuter traffic. Trouble shoot Heads up display, new brake pads on rear, oil and filter change, plus 20,000 mile check. Dealership has been around awhile now and it still looks first class and has lots of service bays.

Tara

Service reps up front are always friendly, helpful. But service itself often gets delayed, backed up these days, bc of short-staffing(?) in the shop.

Tom McGill

The service is very expensive, and not necessarily a good deal considering Mini’s depreciate terrribly. A 40 thousand dollar car will be worth less than 8 thousand as far as what the Mini dealer would pay you. Mini is not worth the cost of ownership and depreciation. The people at the Mini dealer are responsive and try to provide great customer service. Again way too much money.

John Tangney

Love that you guys are using Lyft now for your shuttle needs. Very convenient. My service tech, Eric, was easy to work with and kept me updated on progress. Would definitely recommend!

Jessica Wang

Had a great experience here trading in my old Camry for a mini cooper. Logan communicated well and helped me find a great deal that worked within my budget. The building itself is swanky, I felt like I got great service and wasn’t being given the run-around or cheated in any way!

Josette du Rosier

Devin was amazing! I went to Seattle Mini expecting to just browse today and I left with my dream car. He listened to what I needed and made recommendations accordingly, gave me all the information I needed, and led an awesome test drive. He showed me the power of the vehicle by taking me on a route with a hill and an area where I could accelerate. He was so personable and friendly. He really made my experience outstanding and I look forward to going back to see him whenever I need a service.

Scott Gleason

Buying cars is not generally an enjoyable experience. My experience with Seattle Mini is an exception to this rule. Last year I purchased a used Mini as a car for my son to drive. Peter provided such exceptional service that I have now traded in all my family vehicles and converted to be a three Mini family. Historically, I have never been a repeat customer of particular brand or dealer. I recommend Seattle Mini as the customer service is top notch.

Glen Campbell

Had a great experience and rapid turnaround with Logan at Seattle MINI. No high pressure sales and they treated us with respect.

Emma Coyne

Great experience, took home a loaner car which was a new beautiful Mini. Came back next day and picked up my baby. Aaron (at front desk) was very helpful and considerate and funny! Highly recommend taking your mini here to keep it in tip top shape!

Darla Rae Barry Benson

Logan and Nick were amazing!! The whole experience was fantastic! We have never been to a dealership and had absolutely no pressure at all, just really straight forward honest wonderful sales people that knew everything we asked... they gave us a very good trade for our car and we found our dream Mini Cooper! We are on cloud nine!!! Thank you Logan and Seattle Mini Cooper! What a wonderful day! We have our dream car now thanks to Seattle Mini and Logan!!!

Serkan Ketenci

Very positive service experience overall - Both service and parts team were very friendly and helpful. Typical oil service was hassle free, they provided a free detailed multipoint inspection report and a video as well. I had made a special order for a part and they made sure it was ready upon my arrival (only in 2 days). I'd recommend this place.

Belina Talbot

Noel, my service manager was great. Very communicative and I really appreciated having the loaner.

Melissa Han

Mini knows how to take care of their loyal customers. Jared was caring and upfront on the work that needed done and the video clip was helpful. There’s a reason why I come back again and again!

D miller

The teamwork at fife, mini Cooper is outstanding. Justin in Service Always goes above and beyond his work duties. He is very professional, well mannered and willing to work with me on my scheduling To get my cooper in. Kevin in sales also has been very helpful. Having to sell my 2004 JCW mini Cooper, he helped me get into a red JCW convertible which I love. outstanding work, highly recommend fife, mini Cooper. (remember, we’re only human) we make mistakes, but they are quick to fix the problem!

Arianna Lyman

So kind, so helpful, and sensitive to someone who is neurodivergent. Really pleasant to work with.

Erin Kelly

Amanda in the service department was fantastic. I really liked the video that was sent to me from the person who performed my service. I was disappointed that Mini no longer washes the car as part of the service appointment. Also the software reprogramming that needed to be run reset some defaults for my car. I called to let the Service department know that I could no longer properly view the content on my heads up display. They had me bring my car back in only to find out that it was just a setting I could have adjusted with some minor instructions. Once again the service advisor at the front desk was super helpful and saved me from having to leave my car there.

obiwaynekenobi

Very friendly thourough and courteous. Service on my 2015 Mini Cooper S was excellent and finished early. They even took video of my concerns and showed what was wrong. Great job!

Gary Hunter

Friendly, clean and a great video walkthrough of the car.

Ana Ramirez

Communication is great! Always giving me updates and never pushy but additional services.

Ryan Hess

The service is spotty. They put the wrong tire on my car, and I would have left with it if I hadn’t closely reviewed the bill. And it took 3 hours to change the tire. Last time, they tried to change the oil in my electric car (which has no oil). You really have to watch them.

Robert Murray

Always impressed with Mini’s service department in seattle. Their inspections are thorough and I really like the video review from the mechanics create overviewing findings. Brandon is also a pleasure to work with discussing service recommendations and never too pushy in what services to provide. Been going here since 2013

ruth becker

I had a problem with the locking lug nuts on my Mini tires. I could not unlock them so that I could replace the tires. Anthony (and Amy) came to the rescue and fit me in at Seattle Mini and fixed the problem very quickly. I would rate the service an A Plus. Thank you Anthony and Amy.

Sofia Hodge

Amazing service with a nice selection of vehicles. I bought my Mini Cooper Clubman last year and just got it service for an oil change. They offered a "shuttle service" for free to pick me up at my house and grab me when it was ready for pickup. The shuttle service was one individual driving me in a Mini so was really a nice warm, personal experience! Although the pricing was more than I anticipated for the oil change & 2 filters needing to be changed, I was overjoyed with the service. I also got a follow up call on how the service went and received a birthday card in the mail. Love this place, love my Mini!

Susan Elliott

Excellent service department and technicians!! My MINI and I are happy 😊 …

Candace Winters

Ryan my service manager was the best! He went above and beyond to make sure my car was done in time. Very happy with all the work done, my Mini is motoring again!!!

William Congdon

Seattle mini did an excellent job of diagnosing and repairing my mini when my check engine light came on! They provided me a loaner which was much appreciated. They fixed the problem in a little over one day and texted me to come pick up my car. All is well and it runs great again!!

Andy Lingle

Peter Liu, our salesman, was great to deal with! He had our car that we were coming to look at, ready to go when we got there. We got to test drive without a salesman riding along, which is nice. Paperwork and financing was quick and easy. I highly recommend Peter, and Seattle Mini

Marka Waechter

Can’t thank the team at Mini Seattle enough - I needed a rush job on a detail, and a service. This team came through in flying colors. Picking up my car, communicating throughout the process. Great job from the first call to service, to a strong finish in the service and detail dept. Thank you. Marka

Darlene Key

Everything went great, exactly what I asked for, fast and friendly!

Tarynnie Dockstader

Darrel in service was amazing! He didn’t oversell me and made things with work with my warranty. This dealership always takes wonderful care of my Mini Cooper. Thank you everyone!

Dimitri Blondeel

Efficient and professional service by Peter, Logan and Alicia at Seattle MINI. MINi’s are fantastic cars. Highly recommend the dealership for low pressure and pleasant interactions with the staff. Loving my first drives with my first electric MINI Cooper SE(after owning and loving Cooper S).

J Fuller

I have gone to the MINI dealership since my purchases of an older model Mini. Brandon G. is my service advisor and he is absolutely GREAT at his position. He is knowledgeable, professional, and forthcoming. He makes coming to have my vehicle service less stressful. Thank Brandon G.

Xiaoxing Xu

A very pleasant maintenance experience! Because it was a busy Friday, the maintenance is running a little behind schedule, and I was about to be late for my next appointment, David kindly offered a Mini convertible loaner to me, so I can make my appointment. The weather was very good for driving a convertible. They also provide free tire inflation, that’s awesome!

Tricia D

Dani is a lady with good acknowledgment of her job, she was very helpful and respectful.

Jim Harvill

I was told that this battery-replacement appointment could take from 2-4 hours because I was being squeezed into this time slot, but in the end my car got in as soon as I received my paperwork, then was finished in an hour!! Great job, Seattle Mini!!

Dennis Bratland (he him)

I've brought my Minis here for years and Seattle Mini remain one of my best local resources for parts and service.

Joshua All

It was a pleasure having my car serviced at Seattle mini! Amanda from the service counter made it easy to have my car fixed and back on the road within a short duration of time considering what needed to be done! I would highly recommend her and Seattle Mini to anyone who needs to have there Mini serviced!

Tanya DeMarsh-Dodson

While the dealership called to cancel my appointment for oil change and installation of a new battery when I phoned the Service department in Tacoma, the Seattle Service department did not answer the phone, they kindly arranged for me to have my battery changed. As my old battery was showing failure in the cold weather, I am VERY grateful that Seattle MINI flexed ther=ir team and replaced my batter despite few people being able to work. MOST GRATEFUL

Ron Harding

Brandon is a superstar! I took my Mini in for a check engine light and feared the cost would be way too much! The tech found it was only a loose wire and they didn't even charge for the time. Unheard of.... honest workers and great people.

Laura Melix

Awesome every time! Worth the drive past Seattle Mini for the top notice service at Tacoma.

Mario Chua

My Electric Mini is finally here! Kelli has been extremely helpful, from placing the order to keeping me updated on the status of it, i couldn't have asked for a better service. Thank you Kelli!

Lisa Padilla

I always have a great experience at MINI in Tacoma. That's where I bought my Countryman and always take it for service. Darrell is always nice and helpful 🙂 …

Xiomara Montes-Diaz

Seattle Mini in Tacoma is one of the best place to go if you want a Mini. The service is amaizing. Everyone is friendly and nice all the time. My cat had service to replace the brakes and with their complimentary full inspection, they found out another problem that has been resolve thanks to the warranty. They explain everything the way you can understand what they will be doing. I recomend them for a new car or a pre-own, and for all the services for your Mini. Cheers to Darrell!!!

Tom Mansfield

Aaron Johnson and Seattle Mini are the best! Although my tab was 4 grand they did a superb job of giving my 2006 Mini Cooper S convertible new life. Loved getting the video of my mechanic explaining what needed to be accomplished; made giving the go-ahead a no brainer. The 2021 loaner for 5 days much appreciated. And Aaron kept me in the loop the whole time. Highly recommend Aaron and Seattle Mini. Smooth motoring!

Brett Koons

Brandon and the Service Team at Seattle Mini were great at meeting their commitments for time and cost when providing the scheduled maintenance for my 2015 Mini Cooper. I am a repeat customer because I can count on the high quality work they do at Seattle Mini.

Kathryn O'Farrell

Great experience with the team at Seattle Mini. Amanda did a great job of keeping me informed through the process, and the video inspection is fantastic

Brock Rumer

The buying experience at Seattle MINI is free from most of the games that make car buying a chore. They have a broad inventory, the staff is helpful, and it's a fun environment. Ask for "Dee"... He knows EVERYTHING about MINIs.

gjrrtr

Kevin totally rocks this is the 5th car I bought from him and everytime he goes above and beyond I know he works for BMW but he still makes me feel he also working for me a rare happening. Let lone everyone at BMW northwest are totally awsume now I can and NW mini to that list.

Melissa Sanford

Jared was great! When he was out, it was hard to get updates from the other staff

Tanairi Ortiz

I am so thankful that I found the Mini Countryman of my dreams at Seattle Mini! The process to secure the car over the phone with the salesman Chuvit was easy and he answered all the questions I had. My car was still coming from overseas so Chuvit kept me updated so I would know when it was ready for pickup in Seattle. When the car finally arrived, the process to trade in my old car and sign all the paperwork for my new car was fast, easy, and fun! Thank you Seattle Mini for helping me get my dream car! Motor on!

Kayleen Oka

Super friendly staff. Loved the video of the servicing of my car!

Contact

Photos