Reviews of Elliott Bay Auto Brokers. (Car Dealer) in Seattle (Washington).
Elliott Bay Auto Brokers
13001 Aurora Ave N, Seattle, WA 98133, United States
Description
Information of Elliott Bay Auto Brokers, Car dealer in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Elliott Bay Auto Brokers
Sunday
10 am–7 pm
Monday
9 am–8 pm
Tuesday
9 am–8 pm
Wednesday
9 am–8 pm
Thursday
9 am–8 pm
Friday
9 am–8 pm
Saturday
9 am–8 pm
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Reviews of Elliott Bay Auto Brokers
Tony Sandoval
Pe’re was very helpful with the vehicle we were looking for. No pressure at all just easy going and very respectful sales man! Other than loving our new vehicle he was the reason why we wanted to make a deal happen. Thanks for your time and patience with us. I definitely recommend purchasing a car from Pe’re you will not be disappointed. And to the finance manager Scott he was great to deal with and very professional as well. To the Sales manager thank you for your time and patience as well. 5 stars to all.
Tamara V
Olivia is the best! She helped my husband and I find the perfect vehicles for each of us. She was considerate, warm, kind, and knowledgeable. We had even brought our 2 little ones in and she was so sweet and patient with them. She even gave them paper and pens to color with while we discussed the details. The whole process was very comfortable, smooth, and pretty quick (compared to other times I’ve had to “deal” with dealerships). We never felt pressured and the deal was good. Good price, great vehicles, and we got fair trade-in values for our old vehicles. Olivia and all the other staff we encountered felt very relaxed and nice. Hands down best car buying experience we’ve ever had! We will definitely be returning to see Olivia when it’s time to trade in again! Thanks Olivia! And also to the rest of the EBA team!
Akif Ayran
Elliott Bay is one of the best dealerships that I death with. I got my dream car from them which is unique and amazing car.
They are very respectful kind honest and problem solving people. I got an Alpina B6 from them and a week later at the bmw dealership we count found find the keys for the hubcaps. Bmw coated me for $1800 to replace everything and I call the ElliotBay they didn’t even question me. One of the managers said “don’t worry if we didn’t give you the keys we will definitely take of the cost”which they definitely did. I can’t imagine if I got the car one of those iffy dealerships there is no way they would do anything about it and hey would simply deny it.
So I definitely recommend you EBA because of the wonderful attitude management professionalism honesty and respect. Three of my friends got cars from them as well and we are all very happy. Zero problems. I’m beyond happy to deal with a dealership like EBA. Thank you guys very much🙏
Layne Allyson
Ive purchased 4 of my last 5 high-quality vehicles from Elliott Bay. (2 Mercedes and 2 Range Rover Sports).
Jim has created a business that sets itself on a whole other level in the used car business. You can trust you are getting a top notch vehicle that will outlast your expectations and you cannot beat his fair prices. (i tried everytime)
Initially, I was nervous purchasing Range Rovers until I bought these two from Jim. They had a few years on them but looked and drove like they just came from the show room floor. After a few years of beating them up all over the PNW, I was able to trade both of them in for over bluebook after each accumulated over 100k miles and I didn't spend a dollar on either above normal wear n tear, like new tires, fancier wheels and what not.
The two Mercedes, same deal.. Gorgeous vehicles, amazing prices and traded in or sold for over my expectations.
Also, I know how we're all valuing and spending our time differently these days since Covid. We're drawn to the easy, trustworthy car buying/selling apps. I am, at least!! Elliott Bay will take care of you in-person or virtually, depending on your preference 😊
If they don't have EXACTLY what you're looking for, they will go find it and arrange to have it brought to you/the store.
If you're looking for a used high-quality car/truck/suv go see the team at Elliott Bay.
Dave Merz
My experience purchasing a vehicle from Elliott Bay Auto Brokers was by far the best I’ve ever had in my 45 years of car buying. My sales consultant Matt Rohde was exceptional with his communication and always kept in contact with me before I came to the Dealership to look at the car. He even sent videos of the cars which really helped. There were a few items on the car I wanted to change and they were willing to work with me so that I was happy. The treatment I received from the General Manager, sales consultant and all the way down to the Finance person was great! They also gave me a fair price on my trade in. I’d purchase another car from them without hesitation.
Nicholas Jones
From the start it was a great experience. Came in to at look at a vehicle and was greeted right away and asked if I wanted refreshments while I waited to be helped. I ended up working with Robert who was very knowledgeable about the car I was looking at and got me in for a test drive within 15 minutes. He had all the trade-in paper work and estimate all prepped by the time I got back and after a good chat I decided to go ahead with the purchase. Pretty smooth time with all the paperwork and ended up walking out on a Friday evening a very happy person. Thanks to Robert and all the staff at Elliot Bay! Would highly recommend!
Kabir Mitter
I found Elliot Bay Auto Brokers online while looking for a specific vehicle. I live in Denver, CO but flew out to Seattle as they had the vehicle I was looking for. I met up with Matt Rohde to discuss the vehicle and did a test drive. Matt was very professional and helped answer any questions I had about the vehicle and the process since this was an out of state purchase. The whole process including finance and shipping was very smooth and they're even helping me register the vehicle in my state. Highly recommend this place and I might even use them again for a future vehicle I'm going to be looking for.
Joshua Coates
From the initial phone call to the shop and speaking with Don, the interaction went smooth. He was able to get the hand off to Dan Lee lined up so he could go on vacation. We drove over 1 hour to get to the lot and had no issues with test driving the vehicle and the negotiating the final cost. Everyone was helpful, non confrontational and all working together, which is nice when you buy this type of vehicle. The entire experience was less than. 3 hours and we made our way home. I think the Boss was close to missing his flight out of town ensuring our deal got done since we drove so far.
Bottom line, we would recommend the crew at Elliot Bay.
We will be back when it’s time to purchase again.
Thanks team for the hospitality.
Vannak Pok
This review is for Matt. He was such a pleasure to work with and honestly a refreshing experience from the typical high pressures sales you get everywhere. He was extremely accommodating even during a busy Saturday. We test drove 3 vehicles and although we didn’t have intensions of purchasing that day, the first class experience we got with Matt was ultimately the deciding factor. We love our purchase and Matt was awesome to work with that we recommended our friends to Elliot Bay and work with Matt.
Ubel Perez
Excellent car buying experience. I found this 2011 Mercedes C300 online and was contacted right away by one of their salesmen, Robert. Robert listened to what I needed and accommodated my busy schedule to set up an appointment. Showed up to the showroom and Robert had the car ready for me to test drive. Loved the car and we worked out a great deal seamlessly. Definitely recommend checking out Elliot Bay Auto Brokers if you’re in the market for a luxury vehicle, these guys will take great care of you.
Michael Yang
Fantastic time working with Dan and Robert over at EBA. Made my porsche 911 buying experience smooth! Thanks again and would recommend to anyone looking for a 911 or any other car to go to EBA!
Tyler McKinney
Wonderful experience, very friendly and communicative! Even was able to text our sales representative! Explained our situation and was helped out by Robert Strophy. Great sales guy, no run around and was straight to the point. There were minor dings and scratches on the vehicle we looked at but he was so helpful in taking it to his mechanic and resolving the issues before leaving the lot. Will be recommending this dealership and coming back for our next car needs. Thank you for this great experience. 8/2/22
Jomar Polon
Bought a BMW M5 competition from Pat Wiseman at this dealership; while living overseas. Had over 300+ emails back and forth and I finally secured a deal with him. He helped me out a lot. There was a lot of work to be done since it was such a unique deal. 10/10! If you want to get a new car of such sort, go to Pat Wiseman!
Omair SA
Robert is awesome. He was diligent in filing everything and stayed up late so I could drive home with my C43 at night. The cars pretty good too. Discovered that the front and rear bumpers were fixed up which wasn’t disclosed to me earlier, but the rest of the cars near perfect. The finance guys push you hard to buy the extended warranty and spend a couple of thousands, but there wasn’t much pressure from the rest of the guys. Great experience!
Arthur Green
Don Powell is best salesperson I have ever worked with, he made the process easy and did not overstate the cars conditioning. There was no haggling very straight forward deal and I received what I asked for on my trade.The facility was in excellent condition and I would do business with them again.
I would also like to recognize Ms. Joyce in your finance department, I have purchased numerous cars from numerous dealerships and I have never had a finance person work as hard as she did. I will definitely recommend your dealership to friends and family.
Ashleigh Scott
Went in to trade my Tahoe for a better gas mileage vehicle. Customer service from everyone was awesome and I worked with Dan Lee in picking my newer car. He’s amazing and so friendly. Although I wasn’t able to get the first one I picked out, even though they tried every avenue, I walked out very satisfied with my second choice. Finance was super sweet and helpful as well, Vivian and very accommodating! Great experience! Thanks!
Vicki McKiel
Matt R. did a phenomenal job handling our car purchase from Elliott Bay Auto Brokers. This was our first out of state auto purchase however Matt communicated with us answering our questions throughout the whole process. We recommend him highly. We were very happy with Matt and everyone else we spoke with at Elliott Bay. Our car was exactly as we had hoped. Thank you Matt and Elliott Bay Auto Brokers.
Tonya Jarvis
New to Puget Sound area. Needed a car in a short period of time and unable to shop in person. Elliott Bay Auto Brokers / Pat W. was very helpful, informative and helped get us into our chosen car in just two days. To help us feel comfortable with our selection Pat made videos of the car and was easily available for questions. Excellent customer focus and service.
sonal goundar
Super pleasant car buying experience! Sales person Mauricio was exceptional. Very knowledgeable and the management was pleasant to deal with. Will do business with them again in the future. Purchased a 2016 S550 that was priced very well and was in phenomenal condition. Thanks.
John Hunt
Had a great experience with my most recent car purchase at Elliott Bay Auto Brokers. My Sales Executive, Pe’re, was excellent! He guided me through a painless, pressure-free buying process. Would highly recommend to anyone looking to buy one of the most sought after models with the rarest options.
JusCoolin
Let me start off by first saying how upscale this dealership was, just top notch yet in a less than desirable location. Asif (My rep) was A1, attentive and meticulous throughout their entire process. I have been to a lot of dealerships which may not say much but my experience even including a few hiccups at Elliot Bay was very pleasant. I will definitely be back in the future.
P.S. Can I get that Audi first aid kit please lol.
Agustinus Sutandi
The transaction was very pleasant and painless. Car was competitively priced and in very good condition. Any fixable flaws were taken care of by their standard reconditioning process. Pat was very easy to work with and very accommodating of our busy schedules. Very happy with the purchase.
Kara Halsen
We came into the dealership with intent to purchase a vehicle and left with that vehicle the same day. We are very pleased with how seamless and low pressure the experience was. Pat made sure we were well informed and satisfied with our purchase. We arrived at 6 PM and drove the car home at 8 PM. Thank you!
Alicia Crank
Matt Rohde and the team at Elliott Bay Auto Brokers were wonderful to work with. Matt was super responsive to my trade in inquiry and helped me secure a vehicle in a matter of hours. Joyce deserves MVP status for securing a grate financing rate for me. I'd highly recommend them to anyone looking for a vehicle.
Shauna N.
This place made buying my Durango a breeze! Everyone at the dealership was friendly and Pe’re was so personable and helped with everything along the way and answered every little question I may have had. I came by myself, and being a woman, I have not had the best experience with this in the past at other dealerships. They never pressured me into anything I wasn’t interested in and they even offered to returned my rental for me without hesitation so my husband and I didn’t have to play musical cars later (we don’t live in the area and I had come by myself). It was the most seamless and stress free car buying experience I have ever had. My husband and I will be recommending them to anyone in the search for a car, and will definitely be using them in the future if needed!
Shrijeet Chakraborty
It was a wonderful experience to get our car from Elliott Bay Auto Brokers. The experience was smooth specially because of Pat who helped us from the start till the end of process.
We are really happy with our decision to purchase the vehicle from Elliott Bay Auto Brokers.
John Morgan-House
This is not a typical used car dealership in any way. From my initial email conversation with Pat Wiseman, to all my interactions with him, and with Joyce in Finance and Matt the manager, I can honestly say this is the best car buying experience I have ever had. Pat and EBA trusted me to test drive without a sales person present - note to all other dealers - you should do this - it's important and goes a long way. Throughout the process, there was never any pressure to do or buy anything. Pat was only persistent in convincing he could get me a better financing deal than USAA - and he and his team did just that and saved me 3% on my rate. When I picked up the car, it was detailed and waiting for me. Not even an hour later, Pat delivered the car to me in the way the original dealer would have had I bought my amazing CL63 AMG from them. Luckily, I bought it at EBA and saved about $150k in the process. Next time I am in the market, I will absolutely check out EBA first and buy from them again.
Dahlia Campbell
Robert helped me with my Porche Macan purchase and it’s been a wonderful experience with him. He is really knowledgeable of each cars makes and models and I can tell that he’s excited to share what he knows. Most importantly, he’ll do research and try to find answers if he doesn’t know. My overall experience at EBA is great. There are a couple small wrinkles with financing while we had to go back, but nothing major. Matt, the manager is helpful as well. I was a Lexus customer for over 10 years and have been pampered by great services (most of the time) by Lexus of Seattle and Bellevue, and EBA is providing similar exceptional customer service experience. I will highly recommend them and Robert to my friends and clients. Keep up the great work, team EBA!
Paul knight
I went to Elliot Bay Auto Brokers today to check out a car. Pe're was awesome to work with from start to finish. Not pushy at all, very knowledgeable about the car, and just real honest. From the time I showed up on the lot, test drove the car, went through the negotiating and finally purchasing the car, I was treated very respectful. I would definitely recommend both Elliot Bay Auto Brokers and Pe're for anyone looking for a nice car.
Francis Kim
Pe’re was a great salesman. Very professional all around. I purchased an Audi RS5 and Elliot Bay Brokers was by far the best deal anywhere close in the area. If you go to Elliot Bay ask for Pe’re! The meticulous attention to detail in their vehicles are amazing.
Cameron Wolf
I purchased an Audi S4 from EBA in Summer 2020. I found the listing on auto trader and called before pictures were even posted to inquire. I ultimately worked with Olivia N. who sold me the car. She is awesome to work with. From the first time I spoke with Olivia on the phone to learn more about the car I wanted, I knew she was the person I wanted to sell me the car. She is professional, she is so detail oriented on the phone, over email, in person, whatever. I never once felt any pressure to buy and I asked a ton of questions about the car, all of which got answered by Olivia.
Many dealerships make you feel like you are being manipulated and you can see right through it but EBA is straightforward about their pricing and really honors their word. I had a multifaceted deal, trading in my old car and asking for a few items to be worked on for me to want to purchase it. Olivia advocated for me and made the case to sales management and, sure enough, they worked on everything -even a wheel bearing that started making noise just after purchasing the car.
A team is as strong as its weakest link and I wound up also working with Kurtis D. the Service Manager. He kept me updated on the progress of the work being done and gave me so much of his focus despite the insane amount of work his team was working through.
If you are on the fence about buying the car you want from here, don't hesitate on the business. EBA is the dealer I will call first next time I need a car. Coming from a high maintenance buyer, I am thoroughly impressed.
Valerie Engels
Don was friendly, knowledgeable and helpful. Joyce was amazing and helped us find a great deal. They made the car buying experince great. Thank you so much for our new 4Runner EBA!
Keely Sterba
I purchased this car from another city a few hours away. The experience was good. Despite some confusion with them and my bank, we were able to work through it. Over all things went fairly smooth. The car was as it was advertised.
Sharon Ferguson
I will always buy a car from them. Their prices are fair, the cars are in excellent condition and the sales staff are helpful and knowledgeable about the cars.
My only disappointment has been that customer service could be better, calls are not returned as promised.
Craig Yamane
Matt was very helpful. I didn't like the first car I came to try but he helped me find a better car and helped me get a great price. I'd recommend Matt and Elliott Bay Auto Brokers to all my friends.
Sean
Buying from EBA was straight forward and simple. Loved working with Don. I've bought several cars over the years and Don was the best sales professional to date.
Bill Lisa Conquergood
Pat was fabulous!! Never have we had such a great group of folks which we have worked with to buy a car. Pat rented out to us with exactly the car we had been trying to find. The car was perfect in everyway. He updated us in a timely manner. Zero harassment. Great experience! Thank you!
Victor Bozetski
Had the most amazing dealership experience with the Team of Eliot bay auto brokers! Especially Pat Wiseman and Joyce Kroeger! Highly recommend speaking to them if your in the need for a new car from their spectacular inventory. 11/10!!!
Ken Cardwell
Great experience. Sales process was comfortable, informative and low pressure. Wait times for doc signing were longer than would have liked. Little more upsell pressure at time of signing that I would have liked.
Mindy Bennett
We called on a beautiful car the EBA had gotten in. The service was excellent from the calls & texts, through the process of looking, driving and buying the car.
Gary was wonderful to deal with, as Scott was in the closing department.
Darrell Harris
I bought my last car here at Elliott Bay Auto Brokers and that experience is the main reason why I came back to buy another car from them. Pe're and Beeta were exceptional reps to work with. They're the reason why I'll be back to buy another car from Elliot Bay Auto Brokers.
casebeer03
Great experience! Looked at several cars and test drove a couple. They had no problem getting me access to any of the cars I wanted to look. Very friendly and helpful staff!
Kevin Lennox
It was a pleasure working with Don. He was personable, knowledgeable, helpful and didn’t pressure us. We’ve now purchased two vehicles from Don and EBA and will refer our friends and family
Doug Luiten
We enjoyed working with both Gary and Scott. We’ve purchased the vehicle we were looking for. They have a great selection of higher end vehicles.
Mike Sutherby
Robert was great. A wonderful communicator and helpful sales person. His expertise of the process and the vehicle alleviated any concern I had.
Adam Argo
Great service again from Dan Lee and Pierre. Easy experience, great selection of cars. Quick finance process and out the door faster than I expected.
A1 Kaiden
I was impressed with the attentiveness that Pat gave me within seconds of entering the dealership. In addition, I was extremely surprised by the calmness and confidence that Robert had to solidify the deal!
Rudi Kaiser
Made the purchase process really easy. No pressure showroom with a laid back, yet very professional approach to the process. Matt and Robert were very accommodating.
Trey Frank
We had a very positive experience with the entire EBAB team, from first contact with Dan Lee as he walked us through the process and continuing with financing and final paperwork with Vivian Nguyen.
We are looking forward to enjoying our new SUV.
Mahalo to the entire team.
Grace Carson
I worked with Robert when my fiancé and I purchased our truck! We are so happy with our experience at Elliot bay and cannot thank him enough for his help!
Vadik Pal
Matt was absolutely fantastic. He took care of us and was very welcoming. Greatest purchase experience so far!!
Genie Maz
Had a great experience purchasing a car for myself. Derrick very helpful in getting the papers together! I knew what car I wanted and it meat my expectations therefore the whole process was simple and easy! Highly recommend these guys at Elliott Bay Auto Brokers! Enjoying my car already!
Jennie Fan
This was my second purchase at EBA and both times I had great experiences working with their team. Pat was my salesperson again. He is professional, friendly, and helpful. He went above and beyond by answering questions, sending photos and detailed information about the car I was interested in before going in for a test drive. I worked with Scott at finance the first time and this time with Joyce. They were both wonderful and took their time to go over the paperwork and different warranty options. Thank you, EBA team for making the process so easy and seamless again!
Kara Shay
We had a wonderful buying experience! A wonderful group of people! Olivia was my sales representative and working with her made my first time buying a car a smooth and fun experience. She truly cared about what I wanted and went above and beyond to make sure buying my first car was a breeze! We got to meet some of her team members and they were also as friendly, upbeat and professional as Olivia! She is highly recommended from myself and my family, anyone would be lucky to have her as their sales representative!
Johna Brown
We just bought our new car from VJ tonight and would highly recommend him if you're in the market for a car. One thing I don't like when shopping for anything is a pushy sales person and VJ was far from it. He was very relaxed and easy to talk to. He made the whole experience enjoyable and pain free. To top it off he colored and played with toy cars with our four year old while we were signing our financing docs. She didn't want to leave when we were done because she had so much fun! Great guy and a very knowledgeable car broker. Go see him.
Kiara Lei Sam
Matt Rohde was my sales person and he was amazing! Great customer service very friendly and helpful. Was going through a very stressful time as I signed for a car at a different dealership and didn’t go through.
Went to Elliot Bay Auto Brokers in north gate and was attentive and helpful from the start! Definitely recommend coming to see Matt if you’re looking for a car.
Not only were they friendly and helpful, there lot is full of amazing and nice cars! Even have a designated room that holds there prized possessions.
Shout out to Leon and Scott as well!!
Chris Johnston
Incredible place. Lots of high end vehicles but never felt out of place. Staff was friendly and helpful. Robert has a gift for attention to detail and was attentive and helpful throughout the entire purchase. The work done to the vehicle was top notch and I was very happy with everything from start to finish. I left feeling like a king. Looking for a quality used luxury vehicle I highly recommend seeing these guys first. You will drive away in exactly what you were looking for.
Ryan Cottom
I must say I was skeptical at first. I have never purchased a vehicle from a dealer who only sells used cars. But from start to finish, everything was a breeze. I told my salesman (Don) what I was looking for, he let me test drive a few cars. After the test drives, I came to a decision on the one I wanted. The paperwork went smoothly. They even scheduled the appointment to get my windows tinted for me. I obviously can’t speak for everyone, but my own personal experience was top notch.
Matthew D
Great experience purchasing our BMW i3 last week! VJ was fantastic throughout the entire process. He followed up and answered all our questions, and made the actual transaction extremely smooth. He checked in after we brought the car home to make sure all was well and see if we had any questions. He even went above and beyond to reach out and mail us the extra spare key after we bought the car thinking there was only one. This showed a great customer-focus and commitment to our happiness. Definitely recommend getting your next car from VJ at EBA!
Yejin Sineeva
A Great, and big inventory of cars. Many brands and luxury brands with very fair pricing. We were very pleased to work with Daniel (Dan) who was kind and enthusiastic in answering our questions and seemed to genuinely enjoy helping us through the whole process. The other staff at the dealer also made us feel comfortable and welcome. Wonderful people and the prefect place to do your car shopping!
Megan Carson
This is our second time to purchase a car through Elliot Bay and once again the experience was incredibly easy and stress-free! Our car was beautifully detailed and ready for us to pick up, the costs were all as expected and the sales and financial staff were friendly and efficient. We also highly recommend working with Robert Strophy, our salesperson. He found us the right car at a great price and was easy to communicate with throughout the purchase process. We’ll definitely use this dealership again!
Raj Butani
Excellent purchase experience. Don was super helpful and earnest, and all the sales staff were extremely courteous and helpful; the Sales Manager even came by, to make sure we were doing OK and see if any expectations weren’t being met. Joyce in financing was also wonderful to work with, found us an amazing financing rate that was lower than even our normally unbeatable federal credit union! Also tailored a financing and extended warranty package to meet our specific needs.
Valarie O'Malley
I had a great experience at Elliott Bay Auto Brokers working with Dan! He showed me the exact car that I was looking for, gave me all the facts about the car and the sticker price was the actual price. Dan also made the process seamless. I was out of there in less than two hours and I appreciated that, as I have had the experience of being at other dealerships where it is an all day affair.
I will go straight to Elliott Bay when it is time to purchase another vehicle and ask for Dan :)
Esteban Valenzuela
My wife and I stopped in for two new vehicles recently and had the pleasure of working with Olivia. She was AMAZING. She was super helpful, knowledgeable, kind, and very customer service oriented. Hands down one of my best experiences with a car dealership and sales person. If you’re in the market for a new or used vehicle I would highly recommend working with Olivia and the rest of the team at EBA. Thank you Olivia and EBA Team!
Chris Rivas
This was my first time purchasing a vehicle remotely. Not online just remotely. Matt was a good rep and greeted me upon my arrival from the airport. Yup I caught a plane to buy a car and drive it home. That’s a first for me. The car was as well prepared as it looked online and drives beautifully (I drove one locally in Portland beforehand). I made the down payment over the phone and they had all my paperwork prepared for me. I was able to sign and drive in under an hour. My only complaint was it took a bit to get the actual transaction started remotely. A couple of days of anxiety hoping no one would buy the car off the lot before they started transacting with me. In the end it all worked out and everyone was very welcoming and professional.
for youtube
Brilliant collection.. only to be matched by even brilliant staff. Don was superb, polite and patient with our decision making. I guess it was his decades of experience.. Mr. Powell, thanks for all your help. I would buy another car just to deal with you. And as per the last question you asked before I drove away, YES YOU PROVIDED THE BEST CAR BUYING EXPERIENCE.
Kris Johnson
Greatest buying experience ever! I have owned a lot of vehicles, and this was the easiest process I ever had. I was looking for a Porsche and the sales team, specifically Dan Lee and MaKayla Badger were very knowledgeable and helpful. I felt all my concerns were being addressed the entire time, they used no pushy sales tactics and I felt they really wanted to help me find the best deal. If you are going to buy a car, go to EB Auto Brokers first. I don't think you will have to shop anywhere else after.
Rachel Garces
Pat Wiseman/EBA rocks! Tremendous customer service with no pressure sales. We’ve purchased multiple cars from EBA over the years and will not look elsewhere for a luxury used vehicle. Pat and the team are extremely knowledgeable and have earned our trust. Every car we’ve purchased has been a solid vehicle with no “hidden problems” after we drive off the lot. We drive away with a vehicle that has been detailed to perfection. You feel like you have a brand new car without the brand new price tag. Furthermore, Pat and team go above and beyond to make sure we leave the lot happy, knowledgeable about our new purchase, and Pat always follows up to make sure we are satisfied. Thank you for taking the stress away from finding a reliable vehicle.
Robbin Scheer
The sales representative was professional and personable. He took his time to explain the process involved when purchasing a car. There was no pressure from sales staff to purchase a car. The finance officer was efficient, concise, and very helpful. If you want to purchase a quality car with high quality service, Elliott Bay Auto is the place to visit.
ouedraogo faiza
I got a GREAT experience at Elliot Bay Auto Brokers. Matt was REALLY nice, kind, and helpful. Scott, the financial director was so nice too. They work hard to get me a better interest rate, and they answered to all our questions! My mother was happy with Matt’s service too. She said he was so respectful. I would recommend this place for SURE.
Sheryl Mullins
Olivia was fantastic to work with! Knowledgeable and no pressure. Helpful and kind. Management was clear in negotiating my trade. Finance was smooth. Things went so good we bought two!
Ray Salvador
I have purchased countless vehicles over the years and thus far have not come across a more professional and courteous staff.
Don Powell and The lovely Joyce in the finance department had me feeling more like family than just another customer. We live out of state and are going to enjoy the ride home. Thanks again Don and Joyce. May God bless you both.
Radu Litiu
I've had an absolutely positive experience buying a car from EBA. I've dealt primarily with one salesperson, Gary Weiss. Gary has treated me very well during the approximately 1.5 months I looked into buying a car from EBA. First, EBA has a pretty broad selection of fairly new, good cars. There are plenty to choose from. It was hard for me to decide. I made probably 6-7 trips to EBA, during which I looked at about 12-14 cars, and test drove about half of them, some of them 2-3 times. All this time, Gary made me feel welcome and respected as a prospective buyer. He never lost his patience with me, never rushed me to make a decision, and encouraged me to take as much time as I needed researching, evaluating, test driving cars, in order to make a decision. He was very helpful answering my questions and helping me compare features and figure out how various features work, and what the pros and cons were. There was an accessory (the air compressor) missing from the trunk (the user manual was listing it). When I brought it to his attention, Gary added to the sale contract a paragraph stating that EBA will buy me a compressor following the car purchase. On the last day, the day I signed the purchase contract, while I was dealing with the finance matters, Gary went and polished/waxed the car end-to-end, so that it was all shiny (it had been freshly washed and it was clean before that). Then, before I left, he took the time to give me tips and explain some of the gotchas for how to use some of the non-obvious features/functionality of the car.
Thank you, Gary and EBA. I'll make sure to recommend you to my friends.
Dali
Another super smooth purchase from EBA! I first bought a BMW E92 M3 in frozen blue from them in 2016 and three great experience made me come back for my new Porsche Macan Turbo. They always have the best and rarest cars at super reasonable prices. Dan Lee recently helped with me with the Porsche and made it smoother than the last experience, shout out to Dan! If you’re on the hunt for premium German automobiles, do yourself a favor and look no further. I’m sure I’ll be back again in a few years if not sooner.
Scott and Lily
We purchased our BMW M4 from Elliott Bay Auto and the entire experience was outstanding! Pat Wiseman took care of every detail related to our purchase since we live out of state. He communicated at every step of the way and when we flew in to pick up the car, everything was already handled. We were in/out of the dealership in less than an hour.
Thank you Pat and EBA for making this such a fun, positive and easy experience!!!
Trevor
Great trustworthy people. Really take care of you and your experience with them. I’m only recommending Elliot Bay Auto Brokers from here on out. Dan was my dealer and he is the most down to earth but business oriented dealer I’ve worked it. Great guy!
David Krisulevicz
I purchased a 2008 Porsche Boxster over the internet. When the car arrived it was in beautiful condition with no issues. They arranged transportation and it was delivered right to the house, making it all easy for us. The issue I had was getting the car titled and registered in NJ but the dealership was awesome and stayed in constant contact with me and responsive to everything NJ DMV requested. I do not know what I would have done without them. Thank you to Don Powell for everything including the return calls at 6 AM your time and Lucy Liu for going above and beyond to help me. I will definitely keep you in mind in the future (although you may not want to deal with NJ again LOL)
Kelly Erickson
Pat was great, Vivian was a rockstar. Thanks to everyone love my S8 plus. Even sent my friend a few days later to buy a CTS-V.
Noah Arndt
Overall had a great time purchasing a car here. MaKayla was very kind, helpful, and honest which made the overall experience great! Joy in financing worked really hard to get me the best possible deal she could. Only complaint is their trade-in values are very low and charge a large 'reconditioning' fee on vehicles. Even with that I would still recommend this place to anyone looking for a luxury used car in the Seattle area.
frank williamson
I visited Elliott Bay twice in the process of selling our car. I was thrilled to have been fortunate enough to have had Dan Hines help me through the process. Dan was professional, knowledgeable, kind and friendly. It was a treat to work with Dan as he took us through the process quickly and efficiently! Thanks Dan and Elliott Bay.
Rachael Lucas
I bought an Audi at Elliot Bay a few years ago. When I purchased the car, finance department told me I should buy an extended warranty because Audi repairs are so expensive so I bought one. Fast forward to last week, my car had a ‘limited power’ notification pop up which prohibited me from even driving my car. I had it towed to Audi Bellevue and after a diagnostic test I was let know, repairs would cost me almost $7k!!! My warranty covered the costs and I will pay about $300 ($200 for a diagnostic test and $100 for the deductible)!!! I have heard people say extended warranties aren’t worth it, I can tell you that is not true, at least in my case. I appreciate the honesty I received at Elliot Bay. Thank you!
Carlo Galbiati
We got great customer support from our salesperson, MaKayla Badger, and the whole team! They listened to what we were looking for and brought us several solid options to choose from. We ended up going with a car we had never previously considered, but found that it exceeded all our expectations…this is a sign of a knowledgeable sales team! All in all a great experience for my wife and I.
Jessica Hanthorn
Such a great experience at Elliott Bay Auto Brokers! We were searching for a replacement for our BMW 335 and ended up with a beautiful low mileage Mercedes. We never felt pressure and the experience was awesome. Working with Gary was an absolute pleasure as he told us his thoughts about the cars and took the time to explain everything to us. I would recommend Elliott Bay over any other dealership. Thanks so much!
Ryan Sylvester
Robert was fantastic to deal with. He explained everything thoroughly and was completely transparent working through the process. Definitely one of my favorite experiences buying or selling a vehicle!!
Caelen Ball
We really appreciated the level of service we experienced at Elliott Bay Auto Brokers. Pat Wiseman and the purchasing team helped us feel more knowledgeable and educated on our vehicle of choice. We had an excellent experience with everyone involved. Thank you Pat and Elliott Bay Auto Brokers.
Abhi Kaushal
Makayla made whole buying way faster and smoother. She answered all the questions. Her communication skills are outstanding. Ask for Makayla she is the best! She is amazing and makes the process really smooth. She goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
Maddy Bowen
My partner and I had the pleasure of working with VJ, Don, and Joyce on the purchase of our Honda CRV. The service was transparent, informative, and supportive. We love our new car and will certainly be back when we reach a new chapter in our lives and need a different vehicle. These people seriously astounded me with the customer service they provide! Also, the car is gorgeous and was very fairly priced.
Erik Silva
My experience was awesome. Got greeted right away by Dan Lee, let me go for a test drive right away, definitely recommend coming here! The whole process was done with ease.
Eric Peters
First time experience at Elliott Bay Auto Brokers and Kevin Curry made it awesome! Outstanding knowledge on the cars we looked at - Maserati, BMW, Porsche, - great info to help us along the way.
He had great conversations with our 13 year old son who is also a car guy! Ended up with, literally, the car of our dreams. Would absolutely recommend seeing Kevin.
Debbie Lee
Dan, did an excellent job helping me purchase a car for my sister. She was looking for a dependable Toyota and when the right one came in he gave us a call and it worked out perfectly for her.
Victoria Bardsley
Went in on a whim as we were looking for a second car addition. When we arrived Robert went out to greet us but was not pushy and let us take our time walking around the lot. He checked back on us in an appropriate amount of time - which was good because we found a car we loved!
Overall would highly recommend, the process with Robert was refreshing and very helpful. We’ve bought cars from here before and would definitely
Come back.
Alexandra Cusson
Gary was great. We feel good about our purchase.
The finance lady was a different story. She was super nice until we declined the warranty.
Bavi Le
I had great experience buying my car from Don Powell. He was helpful, courteous, and honest. I would definitely buy a car from him again!
Terrell Carrington
The whole experience was amazing! Beeta is an absolute superstar! Joyce streamlined the process I encourage anyone looking for an affordable reliable car go see these guys!!!
Ben Davis
Was looking at buying a audi suv and Elliot Bay had ultra competitive pricing out the gate, great customer service, gave me a fair value for my trade in, and made sure to get us in and out in a hurry as my wife is pregnant, i will be coming back and letting people know how professional my experience was. Thanks again from the Davis Family.
Tobi Iverson Halliday
Great experience, fast efficient honest assessment of the car on the phone. Turns out it was even better in person.
Sp happy with Dan's help and expertise.
DeeDee Marek
Great experience... Don Powell (our salesman) was so helpful... no pressure..great experience...
We're so happy with our new car...
David B
I was searching for cars and found the one I wanted to check out was located at Elliot Bay Autos. I was hesitant at first to reach out to them from having bad experiences in the past with hungry salesmen and the legththly process of purchasing a car, but Matt Rhodes made it easy for me. The viewing was excellent, I got to test drive the car by myself, and the purchasing process was a breeze. Matt made the entire process quick and easy, thanks Matt!
Jack Schwaegler
Vitaliano (VJ) is the absolute best! He made the car selling and buying process so quick and easy. He cares about getting you the best deal possible and he is a man of his word. If you’re looking to sell, trade-in or buy you would be doing yourself a disservice by not working with VJ! 10/10 will recommend as well as come back in the future.
Jeff Sillin
A few weeks ago I bought a 17 Mustang GT Premium from Steve Lewis. I live in Spokane and flew to Seattle to look and hopefully buy this car. Steve picked me up from the airport, drove to the dealer. The car buying experience was as I had hoped it would be. Paperwork was prepped, no high pressure sales on after market warranties. I was out of there in time for a decent meal and to enjoy my new ride. Absolutely would buy again from Elliott Bay.
Citlali Salazar
Vj Tantoco!!! was amazing. He made the process super easy and we were surprised he accepted us with ITIN NUMBERS. He did his best and super patient with us. 100% RECOMMENDED GRACIAS! And we took home a 2018 BMW!!!
Dustin Washington
We found Piere to be extremely honest, kind, respectful and fully attentive to all of our concerns and needs throughout the entire process. It’s refreshing to engage with someone with high integrity and professionalism. Piere is someone I would highly recommend to others.
Cassandra Hurd
I had such a good experience! I got a good deal, a beautiful car and Pat helped me understand all the awesome features that I otherwise would have taken years to learn about!
Kacheong Li
Found a dream sport car in prefect condition. Worked with Dan Lee who's so patient and knowledgeable. It was a great experience.
Oscar Juarez
Pe’er was a good seller really helpful and he cares of what the customer needs I really recommend him for your next luxury car and Vivian was a really good finance too thanks Elliot for my new car
Cari Schroeder
One of the best car buying experiences I’ve ever had. I worked with two salesmen, Manny and Michael, over two days and both were incredibly knowledgeable and personable. They truly made it enjoyable. But you can tell that the whole team works well together and supports each other. I did a lot of research before test driving a car and Elliot Bay had the best prices within a two hour drive. What thrilled me was they also had great quality cars. Save yourself time and go through this dealership!
Dermathe LaVelle
Matt provided excellent customer service. It was our first purchase with EBA, very awesome experience. Matt is awesome, I’m definitely a lifelong customer after this first purchase!
Jedediah Kaufman
Beeta was wonderful to work with. Leon was tough but fair. Great place to find excellent vehicles in great shape.
don dada
Don, thank you for going above and beyond to ensure my retirement vehicle was ready and in pristine condition prior to getting to me! I look forward in doing business again with you and Elliott Bay Auto Brokers!
Joseph Padua
No pressure and hassle free sales!! This is how it should be. Definitely made the auto buying experience better and less stressful. Thanks Sean!!
Tony N
I purchased a vehicle from EBA and Pat was very informative and pleasant to work with. Very happy with my purchase and the service that was given.
Roberto Alps
It was a pleasant experience to buy my car at Elliott Bay auto. The staff was friendly and helpful
Chris Mctee
Our overall experience at Elliot Auto Brokers was amazing from beginning to end. Our salesman Robert was extremely helpful from the time we walked in the doors. We had seen on their website they had a 2014 4Runner that was in transit but we decided to pop in and see if it was on-site to view at least. He told us he would see and low and behold it was but hadn’t been detailed as of yet. Regardless, the car looked really good and drove as good as it looked even without a detail. Ultimately we decided to purchase this vehicle. It doesn’t end there, Kosal, who did our financing worked up an amazing financing package for us to include bumper to bumper warranty, gap insurance, while also getting us a better interest rate. This was the best experience I’ve ever had at a dealership. Robert even showed and let us sit in a 6 figure Range Rover just to say we did and show us how cool it is while passing the time waiting for financing. If you are in the market for a vehicle, don’t hesitate to head down to Elliot Bat Auto Brokers and get the greatest service ever.
Maurice Anthony
Today was an amazing day!! I walked I to this place after speaking with Don Powell via phone. Don advised me of my options and advised me to come in and check out the vehicle I was interested in, this all black in and out BMW M4. Don passed me the keys, did everything it took to make sure I drove away with it!! This place is amazing, even had this amazing dog in there name Ollie. Ollie is what sealed the deal!! Ollie greeted me at the door and then Don came in with the amazing deal that I just couldn’t refuse. The entire staff made me feel instantly welcomed and secure with my purchase. If I could give more stars I definitely would’ve. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Marvin Bui
Had a fantastic experience at EBA. Was interested in a specific vehicle and all questions I had were promptly answered! Henry, my sales rep was non pressuring and made sure he addressed any concerns or questions I had. Vivian the finance manager also made the process super quick and enjoyable. Kudos for the awesome service, will be recommending EBA to family and friends!
Katy Tauzin
Great experience! Everyone I dealt with was so kind, responsive, and focused on the customer. Their prices were straight forward and honest. The negotiation process was easy and I felt like no games were being played. I wish the financing part was sped up a little more but that’s how it goes sometimes. I was in the market for a specific vehicle but they have a beautiful selection of vehicles for those that are still deciding. We will definitely stop here first the next time in the market for a car.
Jes
My husband and I just went to look at a vehicle we saw on their website. We didn’t plan on buying that day but we fell in love with one of their cars and bought it on the spot. I do wish they knocked off a lil on the price tag but we still got an awesome vehicle at a good price. The salesman was very nice he even followed up with us after we bought a car to make sure we didn’t have any lingering questions or concerns. Also there’s a cute dog that hangs out at the dealership! Would definitely recommend!
Charity Doty
We have worked with Elliott Bay Auto Brokers in the past and have always been treated well. We had even referred family to them. This interaction was no different. Don was helpful and funny. He really made us feel welcome and Joyce in finance did an amazing job as well. Once more we do not regret working with this dealership. They’re fair and genuine in our experiences.
Emily Eland
Such a wonderful experience buying a car. VJ, Matt and Scott were all so great. They truly care about getting you in the right car, not just any car. They were not overly pushy and really worked with me to make a deal we were all happy about. Couldn’t recommend them enough!
Jeffrey Homme
Had a great experience working Pat. He was extremely nice and I never felt like I was being sold to. There were a few questions I had on the vehicle and he worked with his service team to quickly provide the answers.
He also went the extra mile on fixing a few small issues on the car that I ended up buying with no charge to me.
Go Pat!
Anthony lindsey
Purchasing a car from here was a great experience from start to finish. All of the staff were friendly and very helpful, especially MaKayla. They were willing to work with me and made the entire process easy and simple. I would definitely purchase a car from them again in the future!
Kristy Stout
I was looking to sell my car and I put the info into Kelly Blue book to get a cash offer- within minutes I got a call and he said to come in he was available now. Robert was so quick, got me a cash offer and we got the paperwork done so fast. Left with paperwork and left my car. If you wanna sell your car asap and want a professional who makes it easy and such a positive experience- I 100% recommend going g to Elliot Bay Auto brokers and talking to Robert!
Jimmy W
Professional, no pressure sales, called them on our way from Mercedes Benz to look at one of their used vehicles. Huge difference between the two. Got the car in the front for us and walked thru every step fluently Didn't make us wait even a min. Told them our target price and they counter offered. Overall pleasant place to visit maybe they will accept the offer sometime soon 😝
Magnus Olason
Pat was great and very professional. Felt unlike most other used car places in that I was never pushed and was always treated with respect and care. I would describe my experience as "buying a used car without the typical experience of buying a used car". These guys get my best recommendations.
Lawrence & Ashley Kinnaman
A wonderful experience! My wife and I just bought a minivan from them and we love it! Robert was our salesman and he did a great job walking us through the process. Thank you for the new van which will serve our family well!
Carlos MA
I went in and bought a BMW 340i. This is my first time buying a vehicle on my own. I am 18 years old drove from Hillsboro Oregon. So it was quite a drive, when I first saw it in person had a funky smell to it. Thats fine I’ll just take care of it when I get home. Once we began finishing up the paperwork I was told they had the wrong monthly payment and had to bump it up 30-50 dollars every month. Which of course I wasn’t thrilled about and lastly the rear bumper was not paint matched correctly. Took me awhile to notice and one big thing I was hoping for is 2 key fobs but overall had a decent experience could have been a lot better though.
Hh Bb
I would like to confirm that we love Elliott Bay Motors and we are repeat customers. Something keeps us bringing back here and we are glad that we come back.
We bought an Audi A8 2020 today. The gentleman helping us was Matt Rhode. The whole experience was awesome. Matt was ultra helpful and led us through the whole experience without any hiccups and problems. We tried 4 cars before trying our final buy and Matt did not complain at all. We didn’t even have Audi A8 on our minds but Matt and his associates helped us decide on this. They way they explained the features to us, I was not expecting that level of help from any dealership.
I would like to iterate, educated buyers hate high pressure sales. This place, and Matt, are the perfect examples how educated buyers of today should be handled. People value experience, not a few dollars here or there. So, I appreciate that.
We will return for our next buy for sure.
Thank you, Matt, for being such a gentleman and for being such good help. I recommend Matt’s name and Elliott Bay Motors to everyone.
H.B.
Everett, WA.
Nisha Patel
I recently completed the purchase of 2017 Toyota, while working with Robert throughout the process. This was my first time ever purchasing a car, and the friendliness and professionalism throughout the experience was something that I definitely appreciated. Highly recommend Robert. Thank you so much
Matt Zeller
From the minute I expressed interest in a vehicle via AutoTrader, VJ was attentive and helpful. He sent me documents I asked for quickly and had the car ready to go for a test drive when I arrived. When I wanted to compare 3 similar models, he was happy to open them all up for me and give me space to explore. In the end, VJ earned my business by being super helpful and communicative, and doing so with a genuinely kind and friendly demeanor. Plus, I really appreciate that he wasn’t pushy at any point.
When it came time to work out purchase of the vehicle, Vivian was incredibly helpful. She walked me through all my options patiently, even though I wasn’t planning to finance through them (I came with a great pre-approved rate). Vivian was convinced she could get me an even better rate if I gave her a chance - and she did exactly that! Things were running late that night and I didn’t have time to sign the paperwork before I needed to leave. VJ and Vivian prepped everything for the following day when I would be able to come back in, and they held the car for me. Filling out the paperwork with Vivian on the second day was a breeze! Oh, and if you’re lucky enough to visit on a day when Obi the dog is in, it’ll make your whole day.
Jennifer Curry
I found Elliott Baby Auto Brokers through an online search for a specific car that I was looking to purchase. They had the car I wanted. I spoke with their sales rep, Pat Wiseman, several times prior to making the decision to fly out to Seattle and purchase this vehicle. The confidence I had in Pat and the honesty and professionalism I received was paramount in my decision to purchase this car from Elliot Bay Auto Brokers. I had a wonderful experience working with Pat and would highly recommend this company to anyone.
Greg Henak
So I'm running quite late on providing my review, I purchased my vehicle back on November 5th. I did receive such a good overall experience with Elliot bay both as a team, and individually by my sales agent Pat Weizmann, that it would have made me feel like an a** if I didn't show some gratitude for everyone's time and effort to find me a vehicle that was going to satisfy me. In addition, and no one is doing this right now...they compromised with me on the price. So ,sorry Elliot Bay for dragging my feet on expressing my gratitude for a job well done. You all deserved better. Also, thank you John for finding the bristingly, clean and flawless ride. And to the sales manager that made the deal perfect. I will be back when it's time for a new used car.
Greg Henak
Bryan Merklin
Always professional, courteous, and friendly. This is our 3rd vehicle with EBA Brokers.
Salesmen Robert and Pat were very helpful and interested in helping us secure the best vehicle for us.
Scott in finance once again went the extra mile for us to get a great loan rate.
Great people selling great products.
Eric Morris
The service was impeccable. They were very informative and helped in the decision process.
I was very impressed and everyone there was professional, nice and supportive.
David Hanthorn
Gary did a great job getting us into the right car at our price point. We looked at half a dozen cars and left with the best model. There was no pressure to buy or attempt to up sell us. Thanks!
Ted Talks Reverse Mortgage
Prompt, professional, patient, and knowledgeable, that is how I would start my review of Elliott Bay Auto Brokers and Pat Wiseman the sales professional that invested his time and insight that led to my purchase. No baloney, fair trade in, wrapped up my shopping, test drive and purchase in one day. Satisfied, plus.
Joe Holden
Pat had everything dialed in when we arrived. The new car was ready to roll, ran us thru the basic controls & features, and off we went on our test drive. Smoothest car purchase I have ever experienced. No games, great service, really solid team. Pat was awesome from start to finish.
Great job.
Natalie Cotelos
I live in Idaho and called a couple days before I planned on driving to Seattle to look at the car. Robert was super kind and had the car in beautiful condition upon arrival! They also worked with me on the trade in of my previous Audi as well. The entire staff was incredibly easy to work with, very professional, and made sure we were well taken care of. Vivian in finance was an absolute sweetheart to work with during the financing process as well. I highly recommend this establishment for your next vehicle purchase!
Pete S
We drove up and worked with Dan Lee. He was super easy to deal with and went over and above to help us answer all of our questions. I highly recommend Dan, he’ll treat you well. EB had a fantastic selection of the nicest cars around. Financing went smooth, they gave us a very fair price. This is what buying a car experience should be like for everyone. Top outfit!
sonny v
I recenty bought a 2017 Audi Q7. Super clean vehicle, but the service was just as impressive. Henry Rudes was helpful, listened to our needs and made everything painless and easy to purchase and got us out the door in no time. I would recommend EBAB to anyone.
vipin lalit
We were browsing online to buy a car for us and found a perfect match at Elliot Bay Auto Brokers. Matt Rhode reached out to us and set up a meet for the very next day. Once we reached there and finished the test drive, with a little bit of paperwork completed, we were headed home with the car. This was the easiest buy of any asset I have ever done. Matt was very courteous, understood our needs and helped us throughout the decision making and buying process. 5 stars for him alone. Writing this review after a month of using the car and both Matt and EBA are still very responsive to all my queries. I would definitely recommend EBA for your car purchases.
Michael Baxter
Worked with Pat Wiseman and he really did a nice job. First time buying a car online and appreciated his approach. Low pressure for sure but willing to answer any/all questions. Car that arrived was as nice as I hoped. Mike B
Miriam Tunstall
My relative taken me to Elliott Bay Auto Brokers to look at a car. Since she had gotten her luxury vehicle from them guys as well. I had no idea I would leave with a vehicle, after trading my Audi A5, leaving with a Alfa Romeo the best super fast car ever ( Luxury and Sporty) enough for me. Until I met Robert he is the best Phenomenal Inquiry Representative I've ever met. He walked me through everything step by step with being very knowledgeable. My entire visit was very professional from the beginning to the end.
Thanks to Robert for your professionalism and Scott for being very proficient. And thanks to the Sales Manager for your expedicious service as well. You guys rock! Your best in the Northwest Pacific!! Keep up the good work. Anyone in need of a vehicle I will most definitely send them your way for sure. Thanks again my hat goes off to you guys.
Tristan fry
Gary was very transparent and open with me. Did not pull any tricks from what he said on the phone vs what I saw when I got there. There were no added dealer fees etc. and the car was bought as listed. They were able to give me an okay deal on my trade-in and bargain down just a little. If you are looking to do a trade in, my advice would be to sell elsewhere and buy from Elliott bay and Gary. Good prices for cars but impacts the ability for them to offer higher trade in amounts. Overall, was a great experience compared to other dealerships.
James Chang
Pat was by far the best salesman Ive encountered. He was very helpful and informative and we really felt like he was trying to get us the best vehicle for our needs. We're very happy with our purchase and the whole buying experience at EBM. Thanks Pat!
Eugeniu Marian
Don and Len were very pleasant to work with. In many dealers I felt like I was wasting their time but not here.
However, when you’ll work with the loan officer, he’ll push you to buy the extra coverages and when you’ll say NO, he won’t like that.
Overall experience was great!
Reggie Gulley
I just love working with Pat Wiseman and the team at Elliott Bay Auto Brokers. I recently completed my second purchase with them. They found the car that I wanted. Love their car finder program. Everyone at EBA is so kind and respectful. They are not pushy. The decision is yours. I would be happy to work with them again in the future. Thanks Pat and the EBA Team!
nhemisis191732
One of the best and smoothest experience I’ve ever had! We definitely will be back when we decide to purchase another vehicle. Thank you so much! 10 stars if I could. Makayla deserves a raise!!
Jennifer Walker
We recently purchased 2 new cars from Pat at Elliott Bay Auto. One is a family SUV, that we are completely happy with, a beautiful Audi Q7. The other is my "dream car" that I have wanted for years, a convertible Beetle. Matt and Pat searched high and low for the perfect one and I couldn't be happier. I highly recommend the team at EBA, they are very professional, attentive to detail and honest. We will definitely use them again down the road for our Auto needs. Thank you for making my dreams come true!!
Norman Says
Overall nice experience working with EBA. Sales team was nice and informative. Not pushy at all and easy to work with.
The reason for not giving 5 stars is that the car’s exterior detail was not great and the car was on E. I literally had 4 miles worth of gas as I drove it off the lot.
Going forward, I would recommend EBA as an option to friends and family.
Norman O.
Anusha Puppala
My husband and I went to Elliott Bay Auto brokers today to look at a Bmw X3 and we ended up buying it. MaKayla was our sales representative and she has been very helpful with scheduling the test drive, matching my carmax offer. They have excellent cars and good finance options.
I highly recommend this car dealer.
Sara M
I recently sold my car here and was given a fair price for it. Daniel Lee was great and made the process very easy! Check this place out whether you’re looking to buy or sell. They have many beautiful cars available!
Max “Zimin” Yang
This is my second car from this place, from the same sales person, Pat. The process is smooth and enjoying. I have checked the car info and price online before I go there, so this is no challenging moments when we need to agree on a price (I would not go if the published price is not acceptable). Though there is still money talk about trade-in value and add on services, they are all within reasonable range. After all, I know the amount of money I like to pay for the car before I go in, and after 4 hours, I drive a "new" car excitedly back home.
Extra appreciation to the sales person, Pat. He had helped me on buying 2 cars, and he is very professional in his domain. I will be happy to buy from him again.
Max Fomin
MaKayla was very easy-going and did a great job answering all of our questions we had about a few vehicles. She was very helpful and ensured we were satisfied with our final choice.
Ken Mackenzie
I dealt with Matt then Vivian on the financial details with my purchase. Both were friendly, professional, helpful. I wasn't pressured at all. I had a great experience purchasing my Jeep from Elliot Bay Auto Brokers.
Trevor Cram
I went to Elliott Bay to purchase my first car after my car broke down. MaKayla Badger helped us throughout the process and was very attentive and easy to work with. I walked away with the car I saw online and could not be happier!
Deon
The salesman Robert did a great job communicating and showing me everything about the car in detail. He had the car out front upon my arrival and the car looked great. The financing team did a great job finding a bank that would work with my lending terms since I had a trade in with negative equity. I would definitely be back to buy from them again and I highly recommend anyone reading this to give them a try first.
Thomas Logan
I had a great experience with EB Auto Brokers. Found exactly the X5 I was looking for online and sent a message via CarGurus. Matt responded right away and answered a ton of questions on the spot. I was even up late one night pondering and sent him a message past 1030 figuring he would get it in the morning and he responded not 10 minutes later. Ended up having him set me up with a test drive the next day.
Once I showed up to the dealership, Dan welcomed me right away and showed me the vehicle within a few minutes. Very high quality vehicle, felt factory new, and was on a test drive within the first 30 minutes. James, the sales manager took a look at my trade-in l while we were out.
Once back at the dealership we got down to business. Dan was very upfront with pricing and trade-in value. Both were fair numbers from the jump, didn’t feel like I was being taken for a ride on either price point. Between Dan and James we were able to come to an agreement that worked for everyone and I was ready to sign.
Then Vivian, the finance guru took over, she took a lot of time to go over the details and make sure I understood the details of our deal. She caught a small detail with down payment that allowed me to get a great rate on my loan that I wouldn’t have caught.
All in all, EB Auto Brokers was the best car buying experience I’ve ever had. From start to finish the people I interacted with were courteous, personable, and professional. Very pleased with my purchase, and would recommend that anyone in the market for a high quality vehicle consider EB Auto Brokers.
Mallory Rockwell
If I could give Elliot Bay Auto Brokers 10 stars I would in a heartbeat!! They make the whole process incredibly easy and pleasant. I reserved a car because it was the car I had been looking for and I knew I wanted to buy it. When I showed up for my test drive, the car was waiting in the front for me all ready to go. The staff had done their work behind the scenes such that the paperwork was all ready to go and only took a few minutes for me to fill out to purchase the car. The customer service is the absolute best. I never once felt pressured to buy a car, they simply let me make that decision for myself and it made the process so enjoyable. They make their customers the priority from calling/texting with updates to showing you every feature the car provides. I can't recommend EBA enough!! I want to thank Michael, James, Pat and Vivian for the team effort in helping me buy my new and beautiful car.
Jeff Hall
Great buying experience from EBA Brokers. Matt was super helpful throughout the process, and will definitely visit them again for our next car. Highly recommend!
Mike C
This is the second car that I've bought from EBA and probably not the last. Gary Weiss was a pleasure to deal with and made the process as easy as could be. Thanks EBA and Gary!
Ryan Gearhart
When buying a car, I do my research, so I typically know what I want and price it out before I arrive. Their vehicles are the best value price you will find. I worked with Pat who was great. He clearly knew his cars and did not pressure me even after telling him I had other appointments that day. After seeing the other cars, I knew the one Pat showed me was top of my list, so he coordinated an overnight test drive to give me more time with the vehicle and I came in the next day and made my purchase. They also take their detailing seriously. The car literally looked like it had just rolled off the assembly line, not a scratch or scuff in sight. Overall the process was smooth and pressure free and I really appreciated it. I would definitely recommend EBA to anyone interested in buying a car. Great experience!
Carol Matthews
Robert and the EBA folks were fantastic to work with. Buying a car doesn’t have to be an ordeal. We drove over from Missoula after speaking on the phone and everything was exactly as discussed: price, trade in amount, time doing paperwork, etc. The car was exactly as described and beautifully detailed.
I highly recommend working with Robert and the people at Elliott Bay Auto Brokers for your next car if you want a low pressure great deal that happens exactly as advertised. I’m 100% certain we will be buying our next car there.
Marin Guillet
Bob was great to work with. Knowledgeable and transparent. Would definitely buy again from these guys.
Berina Ramovic
My husband and I had a wonderful experience with Michael . He made our time looking for cars, and find our perfect car so easy! He was extremely helpful, had amazing customer service, and kept us in the loop when it came to our car, and was always quick to answer any questions or concerns we had. Thank you again Michael I don’t think we would have found our car if it wasn’t for you! 5 plus stars!
Oliver Quedado
Great customer service, beautiful cars, hassle free. They helped make it super easy for me to upgrade my SUV!
Marcos Chavez
I did lots of research online for the better part of a year. After that research I found EB had always addressed issues to make things right and car care seems to be a top priority. Bought a 2018 430i, do far has not disappointed. Don is a standup guy. Honest and quick to make sure everything is done correctly. He even picked me up from the train station to pick up my car and take me to the dealership. On his day off! Tall about service. This is where I will buy all my luxury cars from now on. Thanks EB and especially Don.
Sally Stanghelle
Dan Lee is a very personable and most knowledgable management overseer of our car purchases. We came back to Elliot Bay Auto Brokers to check out cars as we needed an SUV.
A few years ago we bought a BMW sedan from Dan. Now we looked Dan up to purchase a New SUV. We love SUVs & we just just drove home with a new BMW X3 that Dan sold us . Thank you Dan, it's a pleasure doing business with DAN!!!! Sally & Brent S.
Andy Yamamoto
Nice place, decent pricing. A little confusion with sales people about some items.
Could have had filled up our tank before giving us the car
Over a decent experience
denise dellavalle
Probably one of the best experiences in buying a car I’ve ever had. The entire process from walking in ,test diving ,and financing our new beautiful car was a pleasure . The crew of professionals are top notch ,not pushy ,and they truly want you to get what you want without pressure. Their selection of cars is outstanding and they are all immaculate . I highly highly recommend buying your next car here.
Rachelle Camacho
I always come back to Elliot Bay Auto brokers because of their excellent customer service and quality high end cars. Pat, our salesperson is amazing. He knew exactly what I wanted and made sure the car was ready for a test drive. I purchased the car I wanted with ease, traded my car with ease, and drove home with the car and a smile on my face. Everyone working there are friendly and would greet you and make you feel at home. The place is also super clean. I highly recommend this place. I have purchased 6 cars so far and will continue to come back. Thank-you for placing customers as #1 priority.
S M
I had the best experience at this dealership where I purchased my BMW 535d last week. The staff was very kind, courteous and professional. I had the pleasure of working with Steve. He was hands down one of the best Sales representative I have ever worked with. Steve was friendly, highly knowledgeable and paid attention to details. He made this whole process so easy. I felt no pressure at all and at the end, felt comfortable making the purchase. Even the fiance process was fast and I got a better rate here than what my bank had offered. I would highly recommend Elliot bay and will definitely be back for any future purchases.
Andrea Belanger
We worked with Derek and immediately liked him. We didn’t buy on our first visit, but we did end up buying a vehicle from him. He wasn't pushy or high pressure, but we knew he was there for us when we were ready. My husband worked with Phillip on the financing and enjoyed that interaction as well. We would absolutely recommend EBA to family and friends and would return for our next car purchase.
James Tyler
Olivia, Eric, Scott, Robert and other staff I interacted with were EXTRAORDINARY!!! I particularly would like to extend a special thank you to Olivia for facilitating my purchase of a vehicle! She went above and beyond & exceeded my expectations during the car buying process. She made me feel valued as a potential car buyer unlike those high end dealerships that size you up before they decide you're worth "their" time! Big kudos to Eric for his assistance too! I'm definitely going to spread the word to colleagues and friends about Elliott Bay Auto Brokers! This dealership is the PLACE to purchase a luxury automobile hands down!
Juan Batalla
My experience was amazing! Matt taught me how to drive manual and I came out driving a Camaro SS
Zilai Feng
Fantastic experience. Don and Joyce went above and beyond in helping me purchasing my first car. I would highly recommend anyone to make a purchase here - great selections and the staffs are AMAZING! Thanks again, would definitely be coming back in the future.
Andrei Amparo
Very good buying experience. Henry was very responsive to my questions. It was a smooth and easy transaction buying an Escalade ESV. They sell luxury cars. Joyce from Finance was very helpful. Definitely will do business again with these folks!
jody opheim
I normally hate buying a vehicle, but had a great experience working with Henry Rudes at EBA. Honest dealership with great used luxury cars. We will try them again when the time comes, and will ask for Henry!
headytrooper
Drove 5 hours and was worth every minute. Robert, Michael and Vivian made it such a great experience! Would recommend to anyone interested in nothing but beautiful vehicles. Great selection, friendly professional and they even made sure I was able to come in early to get everything done before another person had an appointment to come look at the car I was interested in.
Karandeep Pawar
My wife and I had checked a vehicle we wanted on a third party site. We scheduled a meeting to check the car with EBA, which was easy and quick. Michael was quick in setting up appointment times. We arrived on time, vehicle was ready for a drive and we drove ourselves for about half hour. We liked the vehicle, it’s condition was great. Price was just right and no negotiation was needed. Within two hours we had the vehicle with help of terrific staff at EBA especially Jamie and Kosal. We highly recommend EBA for fine used vehicles, they have great stock and great staff.
Min Park
Whole process went really smooth with Dan Lee. I would recommend buying used cars from EBA.
Elizabeth Bottman
Elliott Bay Auto Brokers made the process of selling my 1986 Porsche Targa as stress-free as possible. I was pretty anxious about selling the Porsche (it belonged to a family member who died last year). Robert was a pleasure to deal with, and helped lower my anxiety level. Plus he really likes good cars!
Benjamin Stout
We were able to sell our car quickly and for a more than fair price. They made the process painless and even offered a ride to make sure we got home safe. Looking to come back for future car purchase needs!
Kevin S
Henry did a great job showing us the car’s features. Elliot Bay is a very professional organization with high end used cars. We would recommend to friends.
John Shields
From the initial meet and great with the sales rep, all the way through F&I and delivery. The process was smooth efficient and non pressured with no back and forth tactics. Due to the fairness of their pricing and evaluation of the trade, aided tremendously in the comfort levels of a purchase from this auto group.
Michael Kennedy Hall
Just got off the phone with Dan Lee who was very experienced. He stated he has been selling vehicles for over 40 years and walked me through the process of competing to get the best offer when I go to a dealer. Just an honest reasonable conversation! Would definitely recommend.
Cheryl Pomp King
Well, we landed at Elliott Bay as my husband thought he saw a car we were interested in while driving by. We were just looking at that point... We were greeted by Robert Strophy, and guess what we bought that car. We had a great experience at EBAB with Robert! He was very attentive, but not pushy and had great communication through the entire process. The finance part which we hate was even painless, with Scott.
Everyone at Elliott Bay we came in contact with was very friendly, not pretentious which I was afraid of. We would highly recommend EBAB.
Gingr girl
I had a very good experience the day I bought my BMW X3. Gary my salesman he made the whole experience a very good day. He treated me like a friend and was very kind no pressure. He answered all my questions and basically just wanted me to make my own decision about what I wanted and what would make me happy. I couldn't ask for more. I enjoyed hearing about his family. I would send my family and friends to him anytime! Thanks Gary I love my BMW and it performed perfectly on my first hike of 2021!
Cindy
Johnnie Doe
Met with Dan Lee today bought a Audi from him. Left Happy what more can I say. He very personable guy. Good conservation didnt feel like he was selling me.
Richard De' Walker
When I went to Elliot Bay Auto Brokers, I didn’t know what to expect. I have been shopping around for a SUV for the last year. I visited a few local dealers around Spanaway and Pullyallup. Upon arrival is was like a drop of blood in a shark tank, many dealers like to make the decision for the consumer which believe it or not can be annoying and inefficient. The team at EB Auto Brokers were very welcoming and helpful. I was able to successfully make it though the first isle of vehicles without someone trying to run my credit. I definitely had a genuine and natural car buying experience at EB, no pressure or anticipation. It was all at my pace and the staff was very respectful of that. I would highly recommend Elliot Bay Auto Brokers to friends and family, as they have earned my trust and business. Special thank you to Miss Synnove and Mr. Scott for assisting me through the process, making it as painless and transparent as possible.
Lynn Moberly
Great experience with Elliot Bay Auto this weekend. I ended up with a beautiful new car and actually almost enjoyed the experience. My sales person, David Wolf was very nice, knowledgeable and not overbearing! Everyone in the place was friendly and warm. I felt I got a fair trade in for my car. Scott, at the end who we signed the contract with, was so witty and funny he made financing a car almost enjoyable. All in all, a good experience and I will go back!
Mark McLean
Gary was outstanding and very helpful with our car buying experience. This is the 3rd time we purchased a vehicle from EBA and we never have any issues with the car or the service.
I would 100% recommend EBA and Gary.
Dave Yang
Matt was help me to purchase right vehicle.
I took only 30 min to purchase my car without any problem.
They are not trying to make any law ball offer my trade in vehicle too!
If you are looking for next vehicle, i would recommend this shop to purchase!
Haley Hanna
Don is the absolute best! Fastest car buying process I have ever experienced! I was in and out in just a couple hours. He was not pushy, and very honest. For having an out of state bank and being unorganized in my necessary car documents needed to purchase a new vehicle (whoops), Don worked with me and made it happen.
Tanya Wiggins
Robert was amazing! He definitely had a lot of patience dealing with my husband negotiating our trade in. Haha...
Honesty, he really listened to me and asked what I truly cared about in a car. He let me look at all the vehicles that I wanted too. I didn't feel rushed or pressured. Robert picked out the best ride for me and I am extremely happy with my car! 10+ stars! Highly recommended and I'll be sending anyone else in need of car his way!
Andrea B.
Wonderful car-buying experience and excellent service! Second vehicle we've bought from Elliot Bay and we'll return for future purchases. Better than buying from a standard dealership. Personable, professional, and no sales pressure.
dwane crow
I purchased a Tesla through Elliott Bay motors my sales person was Michael .I don’t think I’ve ever had a more positive experience with a car dealership. The entire transaction took less than 45 minutes from start to finish. And in closing I would like to thank Michael for knocking this entire process out of the ballpark what a great sales person.
Lisa Poll
EBA is such a great place to find the car for you! We had two employees help us. Chris helped us find two cars these last couple of months. He was patient and kind and helped my husband and I find the perfects cars to fit our needs. One of our cars was on their lot, and the other one, Howard helped us find. EPA has an amazing program where Howard, helped us find the exact car I wanted, in my price range, and shipped it up for me to their store. Howard made the process so easy, and would answer all my questions to make me feel very comfortable. Howard and Chris’s customer service was exceptional in that they even got right back to us on their days off and stuck with us through the whole process. We will definitely be repeat customers:)
Courtney Steele
I put off buying a new car for two years because I didn’t want to bother with the process of buying one. I knew essentially what I wanted and about the price I would need to pay but the typical process leaves one feeling like they might not have gotten the best deal. A friend recommended Elliott Bay Autobrokers to me and I am so thankful they did! I had such an easy pleasant experience and Gary was more than willing to show me any car on the lot that I was interested in. His knowledge about German cars was extensive and helpful! There was a great selection of the car I was interested in and the car I settled on checked all the right boxes. Very appreciative of the attention and time that Gary and folks gave us while we completed the transaction!
James Gibson
Gary was very helpful and professional. Handled all my concerns and was prompt and courteous thru the entire purchase. He also made sure my “new car” was extra clean and available in a timely fashion. I would recommend him to anyone looking for a quality, slightly used luxury vehicle.
Jim G.
kimmy sanderson
We couldn’t be happier with our purchase. Robert (our salesman) was so welcoming and willing to answer all of my questions without hesitation. He promptly fulfilled my many requests and clarified anything I was unsure of. We chose our vehicle via pictures and found that when we picked it up everything was as expected. Thankfully, we felt no pressure at any time to commit and had a pleasant buying experience. We will be sure to revisit this business in the future for our car buying needs.
Dawn D Patterson
I was in a car accident that totaled my 2017 Chevy Equinox it was only 8 months okd and I LOVED that car!
After insurance settled my claim, I found a 2019 Chevy Equinox on Autotrader which directed me to Elliot Bay Auto brokers. My saleperson, Don was great and continued to follow on the sale of this SUV. He was caring and professional along with the finance person, Vivian who has a great, outgoing personality and is a great fit for their businesss. I can't thank them enough for helping me thru the process.
Great Job Don and Vivian!!!
Robert Mathews
I recently purchased a car from EBA and I'd like to give a thanks to the 2 salespeople who made the process go very easy. If you are thinking of buying a used luxury, or hard to find car, I would recommend asking for either Pat Wiseman or Don Powell. Both of whom were professional, very personable and knowledgeable.
I would also like to thank the finance team, mainly Vivian, who walked me through all of my finance options in a very friendly, professional, and knowledgeable way.
Thanks to EBA and the great team that helped me,
Bob
Matt Mowery
Great experience! Gary was awesome to work with, we came across the state to buy the car. He even met us on his day off, no hassle , no pressure! I will definitely be back to buy our next vehicle when ready
Stacy Speicher
I have purchased multiple cars from EBA and can recommend them as honest and trustworthy - something really important to me when it comes to buying a car. I worked with Don who has extensive knowledge and experience and was a pleasure to do business with. In fact, he is still helping me even after the purchase. Highly recommend!
Dave Schonrock
Excellent service from everyone involved in my purchase. I'm extremely happy with my low mileage Mercedes. Robert was super responsive through emails and text, even on his day off. Would definitely look into buying my next vehicle from them when the time comes.
Tracy Barber-Kier
Matt Rohder was the sales associate who took care of us. We found our truck online, then went to the dealership. Everything was easy, service was good and the staff was friendly. We'll be happy to recommend Matt and E.B.A.B.
Kyle Luiten
This is was my second car purchase through EBA and I had another fantastic experience. I went there with 3 vehicles in mind and my salesperson Pat took the time to explain each vehicle, the differences between them, and the features they came with. He was very knowledgeable, patient, and always made sure I was doing good. I really appreciate the time he devoted to me in making the right choice on the vehicle.
I will always consider EBA when purchasing a car because of the selection they have on hand, and the fact that if there is a newer car out there that I am interested in, willing to go out and get it for me if asked.
The staff and facility is outstanding, and the main reason I keep going back.
Kyle
David Uyehara
This was the absolute best experience I have ever had when purchasing a car. Pat was professional and knowledgeable about the Audi I was interested in. There was no pressure to do anything. Very kind and courteous. I would definitely recommend them to family and friends.
Octavia B
First off, Don was so easy to work with. He is reliable and was available every single time I called for any information. I would definitely recommend this establishment and I’m loving my new vehicle!
Michael Campbell
I was pleased with EBA's great selection of quality vehicles. My wife picked out the perfect car after trying multiple vehicles on the lot. The buying process was actually fast and efficient. Our salesman Pat was understanding, straightforward and easy going. I'm naturally skeptical of used car dealers, but my experience at EBA was pleasant and I was confident we chose a quality car.
Travis Rautman
Went through KBB to get cash offers from a few dealers. We went with Dan from Elliott Bay Auto Brokers and were very glad we did. Got a great price for our car, even though it wasn't in great shape. Definitely more than we expected. The whole process was quick and painless.
Nathan Conley
Pat was our car salesman and was amazing. I've bought several cars from different dealers and it was a treat to work with someone who was so knowledgeable and transparent. I called him up told him what I was hoping for on my trade in and he accomplished everything I wanted in a very timely manner. He also took me in the car and showed me every single thing my new car is capable of. Thanks again Pat sure hope to do business with you again in the future.
Tatyana Khomchuk
We had such a great experience buying our vehicle with Elliot Bay Auto. We worked with Michael and he is not just a car salesman, he was super helpful, knowledgable, caring and got us a great deal. Also Scott in finance made our loan process fast and easy.
Very happy with our experience at Elliot Bay Auto.
Steve Kennedy
This is my fifth automobile purchase form Elliott Bay auto dealers
Olivia has sold me 3 of the 5 cars.
She is very knowledgeable and reliable
I will refer her more customers..
She knew exactly what I wanted and needed.
It was kind of a One N Done
The car is beautiful
Steve Kennwdy
Satisfied customer
Peter Warren
This is my second purchase from Elliott Bay Auto within the last 12 months, both experiences have been easy and painless. The vehicles at EBA seem to be a notch above what other dealerships have and are very competitively priced. Customer service is above and beyond all expectations. I could not be happier with my purchases and will be returning when it’s time for something new.
Dave Dundon-Harris
Our first vehicle through EBA was the most efficient car buying experience we’ve ever had! What brought us in was the fact that they offered the most competitive price for our car in the Puget Sound area.
Derrick did an excellent job at helping us navigate through the purchase of our vehicle and was very easy to work with. Rob made the typically painful process of financing both enjoyable and entertaining.
Everyone was very friendly, accommodating, and we have already started referring EBA to friends and family!
roger flint
I had been looking for a BMW F82 M4 with a specific color combination and set of options for the past year and found what I hoped to be the perfect car at Elliott Bay Auto Brokers. Gary Weiss assisted me all the way from my initial contact - to the final delivery of the vehicle. Coming in on his day off - not once but twice! He was courteous, knowledgeable, friendly and professional. He knew I was a serious buyer if we could get the deal right. Gary worked to ensure we both were able to achieve a fair deal. I’m very happy with my purchase and the positive experience I had at EBA thanks to Gary’s extra efforts. Very much appreciated!
Thank you!!
Roger
Ashley Limmer
I contacted Elliot Bay Auto brokers to purchase a new vehicle and trade in my old one. I received red carpet treatment the entire time I was there. I did my application online the evening before to save time. I am in love with my new 2018 Audi A4! Everyone I worked with was so polite and helpful in every way possible! Thank you so much Matt, Matt, James, Olivia and Scott for all your help getting me into my new beautiful car! ❤️❤️❤️
Taylor Brennan
This place offers a truly unique buying experience. I was looking for a very specific car that was hard to find and Elliot Bay had it! Steve was an absolute pleasure to work with and very knowledgeable. I was probably one of their more difficult customers and had lots of questions and requests. If Steve didn't know the answer he would find out for me. Prior to purchase, I took the car to a third party mechanic to evaluate the car. They only source the highest quality cars and my mechanic confirmed it. The whole "no negotiation" business model threw me off at first after visiting many other dealers that were willing to negotiate. However, after some extensive research I found that Elliot Bay was offering a more than fair price. I have had the car for two weeks now and I am extremely happy with my purchase. Thank you Steve and thank you Elliot Bay Auto Broker, you have a lifetime customer.
Shawn Byrnes
Good selection of quality cars. Low pressure sales. Very fair price and a good value for my trade-in. All handled very professionally. There was one minor issue with the previously owned Range Rover that I purchased which they made right immediately with no hassle. Would be happy to do business with EBA again.
Sarah Sweeney
I had a great car buying experience at EBA. All of their cars are beautiful and the attention to service, detail and quality really set them apart from car dealerships. Even their website is top notch.
The set price was fair and my salesman, Bob Graham, was great. I had plenty of time to look over and test drive the car and did not feel pressured at all. After I took a couple of days to think about the purchase Bob picked me up from my home and I drove us back to the showroom to finalize the sale. That was above and beyond and so very helpful!
I also mentioned that the touchscreen and other controls are new to me and a kind technician took the time to show me how to operate these features. After a few weeks I opted to cancel the extended warranty and they were even cool about that.
My car was not the most expensive or elegant on the lot but I felt treated as if it was. Thank you, Bob and the rest of the staff at EBA, I will be back when it is time for my next car.
Ian Madulara
I really a had an amazing experience at Elliott Bay Auto Brokers. It’s the kind of place to buy a great car with no pressure or hassle from what you experience from a dealership. Wonderful atmosphere, clean, and friendly. The sales person I worked with, Steve Lewis, was very friendly. And worked with me for 2 weeks on a vehicle purchase being out of state and found the extra set of car keys too! They reserved my M3 for 2 weeks while other places would’ve sold it as soon as I left! Elliott Bay is true to their word and I highly recommend them for vehicle purchases, and definitely talk to Steve when you arrive!
Shay Ramos
I had a great experience purchasing at Elliott Bay Auto Brokers! Michael was organized and ready to show me the vehicle I had inquired about when I arrived. It was spotless and I purchased it at a great price. He spent all the time necessary answering my questions and made the transaction easy. The financing department was also stellar; very honest and straightforward. They offered to deliver the car to my home, which was about an hour and a half away even though it was late on a Friday night. They definitely went above and beyond! I would highly recommend them to anyone looking for a good deal and great staff!
david warburton
We would never buy a car from anywhere else. We have bought our last 4 cars from Elliott Bay and have had zero problems every time. Best car buying experience ever from the nicest and most honest people you'll meet. Gary Weiss helped us and he was extremely professional and made our transaction seamless. Highly recommend!!
melinda mast
It was a quick and easy process to purchase a car. Thanks to Dan for the great service.
Aaron Hiebert
Had an amazing experience with this dealership and my sales guy Brandon. The story goes: I was looking to buy a brand new Audi at a different dealership. The sales guy I spoke to at the other dealership was very frustrating so I decided to look around before committing. That was a good call. Enter Brandon at Elliott Bay Auto. I called and he answered the phone. From the get go he was helpful, low pressure and free of the BS so many car sales guys are full of. He followed up even on his days off!!! I went to go see the S3 I found on their website and had such a great experience! The car was crazy clean and Brandon was able to get me a great deal on my trade in. Everyone at EBA was nice and down to earth. SOLD! I drove off with a beautiful S3 that I couldn’t be happier with. I think a lot of people including myself are worried about used car dealerships... do yourself a favor and call Brandon at EBA. Great sales people at a great dealership. Signed: A very happy customer!
Kris Storm
They were very friendly, no hassle, and we got what we asked for no problem. Great quality vehicles for a good price. Nothing seemed to be over price and well within fair market value.
Sonya Stoklosa
My experience in buying my VW Atlas was exceptional from A to Z, Pat was so knowledgeable, efficient and very nice to work with. Gary and Scott were fantastic to work with as well, definitely not the used car experience I had learned to dread. I was driving my new car in well under an hour! Thank you EBA!!!
Jamie Terry
Would definitely recommend EBA if you are looking to purchase a high quality vehicle. I contacted Steve Lewis about one that was listed as pending to make sure it wasn’t available. He looked into it and got back to me right away letting me know it was available and sent me more pics from his phone. Once I arrived he was very friendly and helpful and made the process smooth as can be. While we waited for the paperwork to be pulled together he did a review of the Rover with me to ensure I knew how to operate all the features. The paperwork process was smooth as well, Kosal was informative, explained the options since I was interested in an extended warranty and didn’t feel like I was getting a big sales pitch. Overall a great experience working with Steve and Kosal and would come back again to purchase a car as they have some great quality high luxury options.
Michelle Riske
Gary was the best! I will definitively purchase vehicles from him in the future. He answered emails, phone and text messages quickly. He sent me messages about vehicles I was interested while he was out of town on vacation. He scheduled my appointment with a colleague and had the vehicle ready for me when he was unable to be there. Gary followed up and made the process of purchasing a vehicle smooth. I got everything I asked for at a very good price. Elliot Bay made the process easy!
Ian Gregg
This was our 3rd car purchase with Elliott Bay and our first with Don. He was amazing to work with, made the purchase process easy and stress free. We will be back!
Austin Ferrari
Olivia was incredibly helpful throughout the purchasing process, dealer did a fantastic job on vehicle prep/detailing and overall had a great experience. Would highly recommend them!
C W
Where do I start... When I called Elliott Bay, I fully did not expect to be able to purchase because the car had apparently just been received so there was a coming soon sign on the website. But after losing out on this model at two other locations, I decided to inquire. Guess it was my lucky day. They had just finished cleaning it up and it was ready to post.
From that first call, I got a good feeling about Elliott Bay after having a great discussion with Don Powell about the car history, car condition, as well as me being out of state. Don was extremely honest and provided me all of the information that I needed to make a sound decision.
After deciding to make the purchase Don worked with his contacts to align an enclosed car shipper at a more affordable price than what I was seeing when searching on my own. I received the car in a mere 4 days.
I could not be happier with this purchase. And I will tell you, I am not generally the type that would purchase a car of this price point without first seeing it in person. But after doing my own research via the Carfax information and then viewing the very professional collage of pics that Don provided me, I felt completely at ease.
The short story is that I would absolutely purchase from Elliott Bay again. And if Mr. Powell is available he will be the person to seal the deal.
Jakob Lil Bank Gang
My first time buying a car online and from another state. Matt and Vivian really took care of me and made things really easy!! Thanks a lot!!
Naomi Stern
Gary Weiss was an amazing salesman. He has tons of luxury car knowledge and you can tell he loves to share. He listened to our wants and needs and found us exactly what we were looking for. It’s nice to have a salesmen not try to push you into something you are uncomfortable with.
The entire process was painless and everyone at EBA was very friendly. We will definitely buy another car from Gary @ EBA next time we have a need. Also we would definitely recommend using them to anyone looking for a quality used luxury car.
THC
Gotta say I would recommend everyone buy a Car from EBA. If you do ask for Robert, absolute pro, nice guy and found me the exact car I wanted.
They are really great at detailing and will make whatever you buy glow like it’s new.
Can’t recommend them enough. Once again ask for Robert. 5/5
Myla Nicolas
Great car buying experience. Very straight forward with very little back and forth. They had the exact car my husband and I wanted to buy. Pat our salesperson was customer service oriented and took great care of us. David the Finance guy got us a great interest rate and in and out in no time at all. We will be recommending Elliott Bay and will be back in a year when we upgrade my car!
Alina Robertson
Gary and his team made a car buying process fast and easy! He was able to schedule a showing for the car I liked on the same day and walked me through the process of getting it financed. I drove away in my dream car later that day! Thanks to Gary and the Finance Team!!! Elliot Bay Auto Brokers are exceptional!!!
Janetta Cunningham
They worked with me and Pat the salesman that I was working with was very helpful and professional. I would recommend this car lot to everyone. Oh and if you are looking for a luxury car go there. I need to update my this post. I left my old car there and picked it up the next day. Well the birds used it for target practice and they were so nice they washed my car for me. These guys are great. I would give them 10 stars if I could.
Peter Melnik
From day one we had such an amazing experience. The guys (Bob and Rob) went above and beyond to make the transaction seamless. We felt extremely comfortable, and confident throughout the whole process of purchasing our 2013 Range Rover. Bob meet all of our requests pertaining to the car and over delivered on his promises, he was very friendly and personable. Rob took care of the finances and was extremely professional and got us an amazing deal. With each phone call the rate was getting better and better, we felt like he had our best interest in mind. We are costumers for life. We trust Elliot Bay 100% with our future purchases. We recommend these guys to everyone who is looking to buy a quality car. Thank you Elliot Bay Team!
John Maas
Ok deal on the truck.. Completely non negotiable on the price including the BS $150 documentation fee. I almost walked, but needed to conclude the transaction before catching a flight. F and I high pressure on an outrageously priced extended warranty. Kept saying no, until I had to get loud enough with my no, that a friend on the main floor heard me. I expected better. Looking for an S class Benz next. This place is probably not on the list.. Dan, sales guy ok. He was very busy. The place is busy. Just HATE buying cars. This experience reinforced that opinion.
Bradley Johnson
I recently purchased two cars from Elliott Bay Autobrokers. My main salesperson was Derrick. He was awesome, very informed, a fantastic listener, patient, and knowledgeable. I believe I got a great value for the cars that I purchased, one for myself and one for my wife. Also assisting me was Olivia. She was also super friendly, smart, and a pleasure to work with. Rounding out the experience was the general manager Mitch and assistant manager Bobby. I can’t say enough about the whole team. Elliott Bay will definitely be my go-to auto dealership from now on. Their cars are amazing and the service is second to none.
oj jenkins
To whom it may concern...I had the opportunity to write reviews before but never took the time to do so. I just wanted to speak about a salesman named Daniel Lee, For starters he has a fantastic personality and real easy to speak with, he was very knowledgeable about the car I was looking at. While I was waiting on the paperwork to get completed he and I talked for the longest, I would definitely recommend him to anyone that is looking to purchase a vehicle and If i am looking to purchase a vehicle in the near future I will definitely be stopping by to see him first!!! Stay safe and GOD BLESS!
jessica butterfield
Found the exact truck we wanted at Elliot Bay Auto Broker and were able to get in for a test drive the next day. Fell in love on our test drive, received great financing, and left in our new truck 2 or so hours later. Robert answered all my questions ahead of our test drive, and Don was helpful, funny, and personable throughout the buying process.
Deka Deka
I was communicating with Steve initially. Steve was very responsive via email and text. I don't really have time nor like to talk on the phone anyway. The day we scheduled to go check out the car, Steve was unavailable and let me know Brandon will be helping us. Nice communication. Brandon was very helpful. The car we want to look at was all ready by the entrance waiting for test drive. I found there was a cosmetic issue at the front bumper and Brandon was able to have the price adjusted. Overall our buying experience at Elliott was good. The bottom line is, if you did your homework, know what you are looking for you will be fine buying at Elliott.
Justin Lane
Robert and his finance team were fantastic! Elliott Bay Auto Brokers provides exceptional service, a down to earth environment, and extremely helpful staff. We very much recommend them for any vehicle purchase.
-Justin & Bethany
Marquia W
I walked in saw what I wanted and they made it happen! I had the pleasure of working with Dave he had a great deal of knowledge about my vehicle which made me feel that more comfortable to purchase. Once I got to the finance guy it was a quick and easy process and he had an upbeat and great personality. I must say my first experience with Elliot Bay Auto was a great one. I recommended everyone to visit if they plan on purchasing a top of the line car!
Thank you Dave and Elliott Bay Auto Brokers!
Phil Olson
We had a truly amazing experience with our car purchase. We were immediately greeted and welcomed and introduced to a salesmen named Kevin. Kevin was fantastic. He was authentic, genuine, and incredibly professional. We so appreciated his style and low pressure approach. We highly recommend Elliott Bay and Kevin for anyone looking to purchase a vehicle.
Sierra Lorenzini
I had an all around great experience at Elliott Bay. This was my first time buying a car on my own and they listened to my requirements and found an amazing car for me at a great price. They were flexible with my schedule and made what could have been a stressful process very easy and enjoyable.
Jen Olson
Brandon was amazing!!! We test drove 6 different cars - all different makes and models. He ensured that all of the cars we wanted to drive we waiting for us when we returned from our test drives and he was super patient with our questions and knew the answers to everything. Did not feel pressured to buy and enjoyed having a sales person that always had a smile on his face, made us laugh and feel as though we were the only customers at the dealership. If you are looking to buy a high end used car...go to Elliott Bay Auto Brokers and ask for Brandon...he is great!!!
Gabe Hopper
Don Powell was my sales guy, he was super nice! Helped me get the car I wanted and Joyce helped me get out the door with a great deal. Thanks!!
Carly Kendrick
Had an excellent experience with EBA while purchasing my car 2 weeks ago! I worked directly with Bobby Harriman who went above and beyond for me and was extremely professional, even taking several phone calls and texts from my over-protective father along the way! All of my questions were answered, I had great follow up, and never felt like anyone was being pushy. Every staff member I came in contact with was extremely helpful and kind. I bought a BMW through them even after shopping directly through the BMW dealership, and am happy I made that decision since I have had such excellent customer service and responsiveness! Would highly recommend Bobby and EBA to anyone!
Mark H
Great, low key experience from start to finish. They make it very easy to buy. Don gets six stars! Highly recommend.
Don Lindner
We had an excellent experience at Elliott Bay Auto Brokers (EBA)! We looked for quite some time with numerous dealers, brands of vehicles and searching nationwide online. EBA is where we found our beautiful Mercedes. Elliott Bay Auto Brokers are top notch, they have an informative, user friendly website and always have a great selection of European vehicles for discerning customers who love cars.
Our sales person Kevin Curry was not pushy, was very personable, as well as very knowledgeable. It was a pleasant, quick, and painless overall experience. Kevin worked with us and stayed past closing time to make sure that we got the best deal on our car, completely went over the vehicle with us and answered all of our questions.
We will definitely return to Elliot Bay Auto Brokers for our next car purchase and Kevin Curry will get the call! We highly recommend Kevin and EBA to our friends, neighbors and relatives!
Thanks again Kevin!
Michael Caranto
My wife and I had a wonderful car buying experience at Elliott Bay Auto Brokers! Trey in sales made the whole process a huge pleasure, and I would definitely work with him again for future purchases. He has a very welcoming personality and was extremely knowledgeable about their vehicles. We were initially looking at a particular Audi Q5 tdi, but there was a little mix up and it was already being purchased by another couple. However, Trey helped us out with getting a great condition Porsche Cayenne diesel with fewer miles. We have been very happy with our purchase and the amount of follow up from Trey. The entire staff that worked with us were very friendly and helpful. I would recommend anyone looking for their next luxury vehicle to check out Elliott Bay Auto Brokers!
Pavel Ryakhovskiy
My wife purchased a vehicle at EBA recently and Steve Lewis was very very good. He helped us find the right car and made car buying pleasant experience. We are definitely going to come back for the next vehicle here. Also wants to mention Jim (can't remember his last name). He covered for Steve while he was helping other customers and was also helpful and knowledgeable. That was actually the most impressive about EBA to me personally: how well everybody worked together. Well oiled machine. Great selection of cars. Keep it up!
Jeff Doepker
Very good job, we had to work through some Florida specific issues , but in the end they got it accomplished.
Austin Herring
I worked with Olivia when looking for a vehicle. She was very responsive and accommodating, making it easy for me to make informed decisions. The vehicle was in good shape and they had a fair market price for it as well. They also didn't try to pressure me into anything so I would recommend Olivia and this place.
Derek Cram
I had a fantastic experience purchasing the specific Audi I was looking for from Elliot bay auto! It was a very hot car, and Steve Lewis honored my deposit and held the car for me until I could come up from Portland to pick it up. Steve also went above and beyond delivering the car to a shop that I hired to perform a pre purchase inspection. I couldn’t be happier, Steve was so accommodating and worked with me every step of the way. This is a top notch dealer, do not hesitate to use them for your performance and luxury car needs. If you are looking for a car, make sure you ask for Steve Lewis for a fantastic buying experience!
Mathew Kirori
I had the most stress free car buying experience ever! It took about two hours from the time I arrived at the dealership to the time I drove off in my new 2016 X5.
Pat was very easy to work with, allowed me to make up my mind and then he showed and demonstrated the power of the X5. I left the dealership a happy customer.
After three days, Pat followed up with me to see if I needed anything and if I was still enjoying my new ride. I am very pleased with the whole car buying experience at Elliot Bay Auto Brokers.
David Springer-Trybus
This was our 2nd purchase with Elliot Bay Auto and they again exceeded our expectations. We keep coming back to EBA because of they are professional, knowledgeable, helpful, and make you feel as though you are a valued customer. Thank you Pat for being patient with us as we took our time to find the perfect car. You made the car buying process extremely easy and straight forward. EBA is in a class of their own and is a must stop for anyone looking for a quality car buying experience.
Tim Swanson
Fast and professional. Great pricing. Would buy here again and will recommend EBA to friends. 10/10 service.
Tim
Kim Kihlstrom
My husband and I have purchased our last 4 cars from Elliott Bay (2 Lexus and 2 Mercedes). All have proved to be quality vehicles. If you’re looking for a used high-end luxury car, this is the place you want to buy from. Our sales rep, Gary W., was very helpful in our most recent purchase. He was great at keeping in contact and updating me about the certain model of car I was looking for (I had been waiting for one to come into the dealership). I highly recommend giving this place your business- you won’t be disappointed!
Kimberly Johnson
My experience dealing with everyone at Elliott Bay has been beyond pleasant. I love the no dicker pricing. No games, no gimmicks. They are more than willing to answer any questions you might have. Dan Lee was so incredibly easy to work with. He made my experience a breeze! As well as he is just a very nice person, period.
Their expectations and standards in a car are as high as mine.
I will definitely go back to Elliott Bay and consider buying from them when I am ready for another vehicle.
Thank you to Dan, the Service Team(Matt), and the Finance Team (Scott) as well. You all are awesome people. I feel like I made new friends.
Amanda Lufkin
My husband and I have both purchased cars from Elliot Bay and they are the best! Samir and Kevin were our salesmen and they both went above and beyond! Samir was so kind and really helped me figure out exactly what I wanted. He was patient and easy going! These guys are not pushy at all and it makes the experience so much more enjoyable! Their finance department is also great! Very low key and relaxed! I will never buy a car anywhere else!! We love our new cars!!
Erich Henninger
I just had a very easy and enjoyable experience buying a vehicle from Elliot Bay Auto brokers. I went into the shop not expecting to buy a vehicle right away, but the service and SUV we discovered changed my mind. Russell's (sales person) & Jim's (owner/operator) approach was informative, laid back and offered sound advice when I asked for it. What impressed me the most was the flow of the whole morning & how easy it was to drive away with the car I wanted. The buying process felt comfortable, not pushy and at the end I bought a vehicle that really fit my needs. I highly recommend Elliot Bay Auto Brokers if you are looking for that special car to fulfill your needs.
Ann McQuade
Our buying experience was very pleasant. We phoned Elliott Bay Auto Brokers Friday afternoon to determine the availability of the vehicle we found on their site. Trey confirmed its availability and told me he would be available to meet and answer our questions the following morning. We went down and met with Trey.
He was very knowledgable about the vehicle and helpful during our test drive answering all of our questions. He wrote up the deal and gave us a helpful overview prior to driving off of the lot.
Robert in Finance finalized all of the paperwork efficiently. From start to finish our experience was top notch, friendly, knowledgeable and professional. I would recommend Elliott Bay to friends or family.
Alanna Fleming
I worked with Matt Rhode on the purchase of a vehicle today. He was a joy to work with and made the process so quick and easy! I would recommended Matt and Elliott Bay to anyone looking for their next car. 5+ stars!
Vlad Voytovich
Nice place to get your dream car. I didn’t feel any pressure in the whole process. The great dealership with the lowest prices on the luxury cars. The sales guy Sean did a great job and make my process of getting a car so easy. Showed me the car and let me drive the car by myself (on test drive) which is unusual in that kind of dealership. Bobby was very helpful and prepared my paperwork in the better way and in the easiest way for me. So, I just filled up my application and everything else was done by Bobby. The car had couple things that I didn’t like but the guys fixed that and gave me the warranty. Kosal (finance manager) explained everything to me and helped me to get better APR which was unexpected for me. So thankful those guys that they helped me to get my dream car so easy. Highly recommend this dealership and for sure coming back to get another car in the future. Ask Sean (sale guy) and he will help you to leave a dealership in your dream car!
Fasal
I buy and sell cars very often so I’ve had all sorts of experiences at dealerships over the years, however I have to say that EBA provided the best car buying experience I’ve ever had. I purchased a 2014 Mercedes c300 from Dan Lee and will continue to do business here from now on. The car was priced very fairly for being such a low mileage and well maintained vehicle. Dan Lee was very pleasant and did an amazing job taking care of us while also being knowledgeable about the vehicle. Dan made the process fast and easy.
Meagan Johnson
We went to check out a car and we a little bummed when we found a couple issues with it. Pat was super helpful and explained that he'd do a due bill to correct these issues (which we've since had corrected 100%) once the parts we received. Pat went out of his way to make it up to us by finding some floor mats that fit and has even called to check in and see if we have any questions about the car. We felt very well taken care of and will definitely consider Elliot Bay Auto Brokers the next time we are in the market for a car. I love my X5.
Jose Mejino
Great car buying experience at EBA! David worked with me patiently as I was having a hard time trying to decide on which car to get. His knowledge of the attributes of each car type helped me finally decide that the Lexus was the right car for me. Robert, the finance manager, thoroughly explained the details of financing and service contracts and I was comfortable and happy with what we arrived at. Overall, a great positive experience for me and I will definitely come back when I'm ready for the next one. Thanks, EBA!
Chris Borgia
Gary at Elliott Bay Auto was very professional and easy to work with. They had me driving home in my new car in a little over an hour from start to finish. No hassle or BS, just a good car at a good price. Would definitely shop for a car here again.
Thomas Helm
This is the third time that I purchased the vehicle from Elliott Bay Auto Brokers.
Each time, I have been delighted with the process and pleased with the quality of the car.
There is a seamless process from the time that you first start looking at the various vehicles to the time it is financed. It was nice to drive off in my car the same day!
Dan was my salesperson and, each time, he assisted me in the purchase of my new car.
Tom Helm
Michele Nguyen
Steve L., he is very friendly and knowledgeable salesperson. He took me through the process of buying my new car efficiently and helped me with every aspect of the purchase, from my initial examination of the car to the test drive and my financing options. He was accommodating and flexible in dealing with the business, and also showed humanity and a sense of humor. I would highly recommend Steve if you're looking for your new vehicle! :)
Raphael Sanchez
Daniel Lee was great to me!
I went to Elliot Bay Auto Brokers for the first time just to browse. I was casually greeted by the sales manager, Bob, who then introduced me to Daniel Lee, my salesperson. I have purchased over 15 cars in my life, including cars from auction houses and wholesalers, and never have I had such a delightful, positive car buying experience. All of the staff, including Rob, the finance and insurance manager, were polished, credible, straight shooters with customer service and satisfaction as their only goals. Daniel Lee was particularly helpful, sincere, knowledgeable, and never pushy. No one was. I bought a beautiful Audi A8 that same day and drove it home. I got a fantastic deal on my trade, a fantastic interest rate, and a great deal on a few other items. I'm not just happy; I'm elated, relieved, and comforted that I made a great purchase from a reputable organization. I will refer my friends to EBA and will look forward to my next vehicle purchase from them.
Edward Ford
My entire purchase was done via phone and text. Although I never met him in person, salesman, Don Powell, now feels like an old friend. He made my buying experience extremely easy and you could not ask for a more genuinely nice person. I would definitely do business with him again if the need should ever arise. Thanks Don!!
Stephanie Boneau
We were looking for cars for several months and we loved the great selection at EBA. Steve Lewis was incredibly helpful in finding us a car that we absolutely loved!
After noticing a small flaw in the interior the car day-of, we brought the car back. A new part was ordered and scheduled install with no hassle whatsoever.
I am very pleased with our overall experience and would definitely recommend their business to others.
Oleg Lvovitch
Pat and the rest of the folks there were amazing.
The car was in a great shape, Pat made sure that we also got a few accessories like the cargo cover basically free of charge, and even spent a substantial amount of time showing is different features of the vehicle.
In addition, when we brought the car in for glass coating, they changed remote control batteries and got rid of the minor creaking around the hatch - and that’s after the car had been already purchased.
Bobby was incredibly flexible and patient with the trade in, handling most of the paperwork having to do with the lost title.
Overall, pretty great experience.
Sam Kajani
Bought a Cayenne GTS last week. Chris was great to deal with. No pressure. Very helpful to get the deal put together. Highly recommend. Call Chris if you are in need of a new car. They have huge inventory, clean place. Thought extended warranty was a rip off. Didn’t buy it.
Robert Skaggs
I purchased a car from EBA this weekend and I was incredibly happy with the experience. From the moment we walked on the lot we appreciated their commitment to public health by taking COVID 19 exposures seriously. We had some bad experiences with other dealerships who were not following CDC guidelines and we felt safe and welcomed here. The whole buying process took about an hour. They were extremely respectful of our time. When my gf started beating them up on pricing, they took it with stride and went the extra mile to show that we were getting a great deal. I am extremely happy with my vehicle, the price I paid, and the service I received here. The vehicle was super clean and in a rare color scheme. I would certainly shop here again.
Anthony Victor
Seamless would be the best way to describe our experience while purchasing a vehicle from EBA. The staff are friendly, knowledgeable personnel. From start to finish, they provide a higher level of customer service and understood our preferences. We will be returning for our next purchase and highly recommend EBA.
Genny McFarland
We came in to purchase a used car. Michael Baldyuk took great care of us. The vehicle was ready for us when we arrived. Michael was very knowledgeable and provided all the details we needed to make a quick decision. I would recommend EBA to anyone looking for a Mercedes-Benz.
Nazli Ucar
I was just checking my options in the market. I found a car I really really liked and same day I had an appointment with Pat. Went there and drove the car and fell in love because any car I checked in their inventory was really clean no accidents no problems. They have so many beautiful cars! And they found me a lender and I accepted their offer and 10 mins later they found me a better offer after I already accepted the higher interest and my payment dropped $10 a month! They are really great people and helpful! And I bought my dream car same day!!
Kaumil Patel
Update.
The sales guy told me that he is going to fix my windshield which was broken before i test drive the car, and i was promised that it will be take care,
One day after buying the car. They don’t answer the phone call or my loan on my previous car is not been closed.
Good to go elliot bay, you got the worst team ever
Captain JS
Kevin is hands down one of the best car salesman. His level of service goes beyond what you’d expect, really friendly people and always make the car buying process stress free & smooth. Me and my family just bought our third vehicle from them last week and although there was a similar vehicle priced lower at another dealership, I decided to go with EBA because trust matters more to me than a a cheaper car. If you go to EBA know you are in good hands. Thanks again Kevin! - Robin
Tim Wrobel (Timotato)
Had the pleasure of working with Gary Weiss on an out-of-state vehicle deal. I ultimately purchased a vehicle closer to my location, but Gary was extremely patient with me and I thank him for that. He did a vehicle walk around with me via video chat to ensure it was the car I wanted and his communication was always timely and professional. 10/10 would buy a car from Gary at Elliott Bay Auto Brokers.
VIP Automotive
Awesome dealership! All the cars are in immaculate condition, up to date on service, detailed, and ready to go. The staff was friendly and knowledgeable. Trey was the salesman that we worked with, he made our buying experience very pleasant. He was genuine, honest, and extremely great to work with. Mitch helped us out in the process as well. He was considerate and gracious in allowing us to make the deal. The buying process was extremely simple. It went very quick and before we knew it we were on the road with our new car. Would recommend this place to anyone looking for a solid car and a great buying experience!
jered Burton
Bob Graham helped me out while buying my new 2015 BMW Active Hybrid 5. He was super knowledgeable about all of the vehicles I wanted to take a look at. He was also very straight forward about the pricing and the breakdowns for each one. Just to be clear, there were several, and I went back over the span of a few days to be sure I had done my research on any vehicle I was interested in and really thought the purchase through. This was certainly an inconvenience to him/the dealership. He even steered me away from a car that, based on my comments and interests in previous vehicles, that he felt I wouldn’t really like. What’s even more, that particular vehicle had a higher price tag than the car I ened up buying. What I liked best was the transparency of this dealership when it came to cost and value of each car, including my trade in 2006 BMW 525i. To be honest it had served me well for many years, but was on its deathbed... and they still took it and gave me a really decent credit towards the new car all things considered. I will absolutely be sending anyone I know that is in the market for a new luxury car to Elliot Bay. Great place, great people.
Donald Redford Jr
We purchased a 2017 MB GLS450. Gary Weiss was our salesman. We specifically chose Gary as we had purchased another vehicle (2018 MB C300) from him in August 2019.
We had such a relaxed, no pressure experience that we wanted to duplicate the previous buying experience. He did not let us down. We had a pleasant buying experience. What we found beneficial was Gary’s experience with the vehicles he sells. He made sure we had all of our questions answered to our satisfaction. He served as an advocate for us and there was no pressure...which was huge for us.
We would recommend Gary as a true professional to purchase a vehicle from.
The service department and all other departments worked together to make our buying experience a very good, no pressure affair.
Thank you Gary and the staff at EBA.
Don & Pamela
Dima E
I had a great stress free experience buying a car, very accommodating to your needs. I worked with VJ and he did a great job making my first time buying a car a painless process.
Jerry Campos
I called about a car that had just come on the lot. The salesperson I worked with, Olivia, was very helpful throughout the whole process. From the test drive to financing I was well taken care of. Any questions I had she was quick to respond to. She was even willing to come in on her day off to accommodate my schedule. I would recommend Elliot Bay Autobrokers to anyone.
Kelly Collins
We were looking for a BMW convertible for my husband and wanted to compare the 3 series with the 6 series. EBA has a great inventory of both. On the Saturday we visited, Gary met us on the lot and did a wonderful job of walking us through each car's features. The test drive policy was especially refreshing. We drove two cars by ourselves with Gary telling us to take our time and use the car just like we normally would. That gave us a perfect opportunity to evaluate the cars at our own pace. We decided on a 650 convertible. It was also refreshing not to have to haggle on price. The posted price, which is not negotiable, seemed fair to us given all our research. We were impressed by the approach EBA takes in finding cars and with an outstanding inventory they present a prospective buyer with lots of choices. As well, we were surprised that their offer for our trade-in was exactly in the range we felt it should be (that was a first for us), which made for two very happy BMW owners. Everyone at EBA was outstanding to work with from Gary to Sally in finance and to Alden later. They made our buying experience most enjoyable and we are recommending them to all our friends interested in a great deal on a used luxury car. We couldn't be happier.
Tony Smith
I came in to purchase a used car. Gary Weiss took great care of me. The vehicle was ready when I arrived. Gary was knowledgeable and provided all the details needed to make my decision. I would recommend EBA to anyone looking for great Used Car.
Leah Hagono
My husband and I had a smooth, quick & seamless experience with Elliot Bay. We worked with ‘Kevin’, who was very professional and extremely knowledgeable on the vehicle we had scheduled to see. His bright, open, friendly and non pressure personality worked for us... We thank him and Sean for our purchasing experience... We highly recommend this dealership.
Thank you. Leah & Frank.
Aaron M
Overall it was a good experience, which leads me to give a general recommendation. There was a bit of a bait and switch scenario, but that's somewhat unsurprising. The staff was friendly and professional. My only real issue was with finance. He was overly pushy, condescending, and potentially outright lied to my face. I came from out of state. I paid by check. He repeatedly told me that without financing, my registration would be sent directly to the DMV. According to the manager, that wasn't the case. In all fairness, time will tell.
Steve Graf
Dan Lee was a great salesman to work with, very professional and knowledgeable about the car I was looking at. I felt like I had first class service through the entire purchase process. After working with Gary and talking more in depth about the deal I was certain I was getting the best price and making a good purchase. I’d highly recommend working with Elliot Bay Auto Brokers!
Brian Reed
What a great place to look at cars. Staff was excellent, my salesperson Don was excellent no pressure at all. He was very knowledgeable about the vehicles I took a look at and was just a total pleasure to work with. Ended up purchasing the vehicle and I'm extremely happy with everything, the whole process, all the paperwork, the entire process was very nice, everything perfect.
Megan Gray
We worked with Gary Weiss to help my Mom purchase her car. He was GREAT at communicating, always answered and responded and treated us very well through the process. Highly recommend and would be happy to work with EBA again.
Buzz Miller
I worked with Michael Baldyuk this time. This is the 3rd car I’ve bought from EBA in the last couple of years. Michael was fantastic and thanks to Him and his extreme patience I am more than happy with my purchase. I’ll continue to use EBA in the future. I find their prices more than fair and the quality of the vehicles, superb. There detail department may just be the best around. Once I bought my vehicles I continued to receive great technical support and service from EBA.
Thanks again Michael,
Brian Miller
Mason McDaniel
My experience with Pat at Elliot Bay Auto was great. We were on a tight time schedule, so he let us take the car for a test drive by running our errands, which gave us a good opportunity to test different driving environments. The CarFax was printed out for us right away, the quality of the detailing for the car was exceptional. They have a body shop on site, and provide the safety inspections and repairs they perform. The financial representative was very transparent and informative for loan qualification.
We highly recommend Elliot Bay Auto. Their quality standards and customer service are exceptional!
Brendan Lawrence
I worked exclusively with Pat Wiseman and he was a pleasure to work with throughout the buying process. Pat was very upfront and understood my needs as a buyer and worked hard to make the purchase work for me on a car that I absolutely fell in love with. A personal peeve of mine is the haggle that can go on in the car buying process and Pat and Elliott Bay made the buying process feel nothing like that and an actual enjoyable experience. Additionally, I noted a small scratch in a rubber gasket on my car the night I took it home. Pat and his team went out of there way (even though it was not a requirement after I purchased the vehicle) to order a replacement part for me and get it installed to ensure I was happy with the purchase and the experience. I would highly recommend both Pat and Elliott Bay for your next car purchase!
Armando G
Michael was a great salesman, really helpful and nice, his explanation was thorough and understandable. Very punctual, and made our first car buying experience as easy as checking out at a grocery store.
Yomi James-Abiodun
Elliot Bay Auto Dealer’s are certainly the best. They are getting 5 star review simply for their speed, accuracy, transparency and no coerce selling. Their professionalism spread across all their departments from the receptionist all the way to the finance and manager. I was in at a little past 12noon and done with all paperwork by 4pm and that’s including my self test drive that lasted more than 30mins. Will buy again from them with this experience had. Thanks EBA for looking out for my best interest as well.
Iyaz Ahmed
Got a warm welcome and folks coming to check if I have been taken care off. The showroom has a great ambience to it. Bob our sales person was very cordial and made sure he answered all our questions. He made us feel comfortable and spent quite a bit of time. He also accompanied us on test drive on our request. We in fact that very night decided we will buy the car we drove. After the sales he spent time with us going over every detail of how to get used to the car. Thank you for everything you did to make our decision. I would recommend this place to anyone looking for some great deals on a car.
Amber Anderson
I recently bought a car from EBA and had a great experience! I worked closely with Gary Weiss. I had been driving the same car for 17 years (only car I've ever had since I was 16) and this was my first car purchase all on my own. I was extremely nervous, but Gary was very patient with me and took all the time necessary to answer all my questions. He made it clear that he didn't want to just sell me a car. He wanted me to find a car that was everything I was looking for and it didn't matter how long it would take to find that particular vehicle. He met with me on several different occasions until I finally found the perfect fit. I LOVE my new car! I will definitely be referring my friends to EBA and of course to Gary Weiss!
Victor Moore
I was able to reserve my vehicle before it even hit the lot. Pat (salesmen) was very helpful and always in contact by phone and text to let me know the current status of my reserved vehicle. Once the car did arrive, it was everything I hoped for and really enjoyed the Elliott Bay prep of the vehicle. The minor issues I did spot prior to purchase they happily agreed to have those fixed as part of the purchase agreement. Finance process was surprisingly quick. I’m definitely open to purchasing from Elliott Bay Auto Brokers in the future.
Tony Tran
Dan Lee was great to work with. He was very personable and went above and beyond. We used the car finder service and got a great deal on a SUV. The price was lower than all the local dealerships and most nationwide. I would recommend Dan and Elliott Bay Auto Brokers to anyone. I will definitely be using them again when I'm ready to upgrade.
Barry Uchida
This really is a unique dealership. They have an impressive collection of mostly high end cars at a reasonable price. The cars are nicely prepared and the sales people are very professional and customer oriented. Our sales person was Daniel Lee. He was very knowledgeable and gave us plenty of time to test drive the car. The whole buying experience was without any pressure or unnecessary sales pitches and went reasonably quick. We haven't owned the car very long so I can't comment on it yet. EB does an excellent job of making your buying experience pleasant.
Rob Watchman
Left with the car I wanted at a great price! The sales process was quick and simple, since prices are set and made available before you walk in the door (and generally much better priced than comparable vehicles at dealerships). The first car I looked at wasn't exactly what I wanted, but a week later the perfect one showed up and I took it home the same day I test drove it. Both times I visited, they had the car detailed and ready for me to test drive when I arrived. Communications were always clear and effective - no surprises at any point in the process. When I had questions about any of the vehicles, Melissa either had the answers already or found the right person for me.
Their service and prep was great too. My car has just over 11K miles on it and people continually tell me that they can't believe it's not brand new. I had the full front end wrapped with Clear Bra and the windows tinted at EBA about a week after I bought my car - it definitely turns some heads.
All in all, I had a great experience and have already told a few friends to check them out when they're ready for their next ride.
Umar Saeed
Purchased a car from EBA last month and had an amazing experience working with Olivia. One of the most, if not the most stress free and friendly car buying experience I have had. Thanks a lot for your help in making this easy and smooth.
邹瀚锐
Dealer Gary Weiss is very nice and sweet, very good experience, and nice clean car.Been looking around for a 13/14 Honda Accord, But only EBA's 13 Accord EX-L looks like a brand new car with a reasonable price. Even my third party mechanic said he would buy it. I was actually impressed and very happy with my purchase.
Michael Riccio
I had a very positive experience working with Elliot Bay. My salesman, Kevin, was friendly and knowledgeable and really took the time to understand the various options I was looking for. When I first visited EB, I didn’t see a car with the options I wanted. Kevin kept in touch and eventually found a car with my desired options and color. There was not the “hard sell” or other aggressive sales tactics. Kevin was patient and spent a lot of time with me. All and all this was a great experience.
xxbrookiexx2011
My mom and I have both purchased cars from Elliot Bay, they are awesome and friendly. She purchased her car from a guy named Michael who was awesome!! Before I went in to buy my car she contacted Michael and he was super nice and helpful! He even came and checked on me before I bought my car. They aren't your typical pushy car salesmen, Dan lee cared about my needs and made sure I got the best car for my money!! I loved my experience. I would recommend anyone going and checking out their lot!!! Thank Elliot bay for making sure I was purchasing a safe car!!
Brooke Elledge
Gabe Valdes
Had a Phenomenal Experience, Very easy going staff. Gary did a great job getting everything lined up for me, I appreciate the dedication to making every vehicle priced well & unique.
steve McHugh
I’ve bought several cars from EBA over the years and respect the straightforward business model immensely. They offer great services at a fair price and truly don’t feel like a used car dealership. The last car we recently purchased was from the owners niece who works there. Ask for Olivia…she is awesome.
Helen Williams-Ginsberg
I would highly reccommend Eliott Bay Auto Brokers. They are friendly, efficient and trustworthy. My experience with them was a pleasure
Tyler Partain
I worked with Synnove to trade in my Volvo for a Range Rover and honestly had a very positive experience. The whole transaction was seamless and great. Thanks Synnove for helping me get into a dream car, you’re an awesome person.
Luca Luraghi
When purchasing a vehicle, we have a lot of options, and I'm glad I picked this one. The most painless. straightforward and all-round superb car-buying experience I've had in the Seattle area! A real pleasure to deal with Bob Graham and Jim Phelps - fantastic customer service, honest, efficient and fair. I will enjoy my new car but I'm already looking forward to doing business with EBA in the near future! Give them your business, you won't regret it - these guys go above and beyond to ensure a long-lasting relationship with their customers.
Dennis S
Howard Kulman is Great! Plus the way this company gives him the ability to compete and succeed is really good.
First on Howard. My wife and I have been shopping for a car good car. We have driven most of the better cars and could not make up our mind on Lease, Purchase or how old. We knew what we liked, only have been "told a lot of things". He helped us cut through the BS with his vast experience in the car business. He found the car that fit us and even made sure it was safe and it good condition. We found that 2 tired had defects and they replaced them.
Elliot Bay Auto Brokers has a great model. They price them for what they really need, they do not gouge us on the financing. I shopped the car and it was way below the price all of the other dealers had similar cars for. Yes I tried to negotiate only they were more and they were points higher on the finance. The trade was fair and the ball park of the other dealers, yet a bit more from Elliott Bay. So it was real simple and I felt I got a good deal and did not have any buyers remorse when I left.
Good job and I hope people reading this will check them out during there shopping process, it will be a breath of fresh air!
kristen davis
Steve did such a wonderful job, I found my Mazda online and he had it waiting for me when I arrived at EBA. I was not feeling well at all so I appreciated the timely sale and tour of the car and inner workings. I was in and out in 2.5 hours including the test drive! I Love my car and highly recommend Steve at Elliot Bay Auto Brokers!
rhalleran13
They were very helpful in deciding what qualities were important for my family’s car. In choosing between four different brands’ SUVs, they were extremely knowledgeable on the pros and cons for each. Once we narrowed our choice to one, they allowed us to take it home for the night to make sure the fit felt right. The sales process was simple and painless, unlike other experiences we have had (no pressure), and we were out of there celebrating our new car quickly!
I highly recommend and will refer their salesman Kevin to other friends and family. He was very intuitive as to what we were looking for, even if we could not vocalize it properly ourselves. I am extremely happy with our decision and will be back for our next vehicle!
Yong Lee
I had a great experience purchasing my dream car there. Michael and Vivian were very helpful and knowledgeable giving me right advices. Very enjoyable from start to end. I'd buy from this dealer again.
Binzy Wu
Pat from EBA is great to work with. I had a very good experience with buying a car from him. He’s very patient and listens to customer. My trade in price was also good. Have been driving my new car for more than a week now. And very happy about it. Pat also just called me that they got the second key (was communicated earlier that only one key when I bought) for my car! Will recommend EBA and Pat if my friend needs to buy a car.
Angel Juarbe
We were able to find the specific vehicle that we wanted at EBA for a good price. Gary was very personable, helpful and knowledgeable. Aside from a little holdup with the finance department that delayed transport pickup, overall we had a good out of state buying experience. Would highly recommend working with Gary to anyone looking to purchase a vehicle.
Stan Bali
Elliott Bay Auto Brokers is always been my go to dealership whenever I needed a luxury car. The place is clean and their prices are reasonable. They offer free carfax in all the vehicles and always have great selections of luxury and even exotic cars. No pressure and no hassle. This is the third car I bought from them and it’s been a great experience every time. Pat and Samir is always attentive and works with me in getting me a good deal on my purchase. They go extra miles for me to make sure that I leave there happy with my purchase. I also want to commend Mitch their GM for his help. I will recommend Elliott Bay Auto Brokers to my friends and family. Thank you Elliott Bay Auto Brokers.
Donnie Quitugua
Pat Wiseman, Gary Weiss and Vivian Nguyen are the "A" Team!!! From initial contact with Pat and Gary to finalizing financing with Vivian was a great experience. These guys are professional in my book! This was my second purchase with EBA and the Customer Service provided was consistent with my first visit. I will definitely refer family and friends to EBA!
On a side note and a little suggestion regarding the customer atmosphere at EBA...it might be a good idea not to allow your mechanics to vocalize mechanical problems or issues with a trade-in...particularly in the lobby for everyone to hear. It was a rather embarrassing and unpleasant experience for me. Fortunately, there was only one other customer (who had bad hearing) sitting next to me in the lobby waiting area while all this private information was being broadcasted. Lastly, there were a couple of salesmen arguing over a sell at the front desk. It got pretty heated and again very unsettling for customers to hear.
Larry
Our experience at Elliott Bay was great. All of the staff were very helpful. Our sales person Daniel was especially helpful and informative. He took time to demonstrate the options on several cars were we interested in and helped us get exactly what we were looking for. We would shop here again in the future. Andy in the service department was also very helpful and made our total experience a good one
Newman Dalton
A very special thanks to Dan Lee of Elliot Bay Auto Brokers. This was the quickest easiest no fuss auto purchase my wife and I have ever experienced. Dan was knowledgeable, courteous and customer focused from the minute I called to set up a viewing to the minute he handed my wife the keys to her new car. He let my wife and I enjoy the test drive without trying to "sell" us the car. We actually just had a nice chat instead... and sometimes the car came up if we were curious about a detail. Looking at the selection of cars at EBA, it's easy to see why the sales staff are so relaxed. These cars are clean, fairly priced and run great, so they kind of sell themselves. The absolute only downside was the finance guy upstairs. I can't remember his name, but he came off as a bit pushy even though my wife and I knew what we did and didn't want to do. The rest of the good folks at EBA were definitely enough to out shine this though. I can definitely see us looking for our next vehicle there.
JOE SMITH
Michael Baldyuk was very helpful in my search for a car. He coordinated test drives quickly and convenviently and helped me shop with no pressure. He communicated honestly about the advantages and disadvantages of each vehicle and did not attempt to distort any fact to hasten a sale. This is a quality dealership and I look forward to shopping here again.
Gena Felton
Great experience with Gary at Elliott Bay!
We loved the selection of cars and he was super helpful and friendly! The whole experience was easy and the purchase and trade-in process smooth.
We will definitely come back to EBA for our next auto purchase!
Eric W
I’ve bought a lot of cars and have test driven even more. I’m the kind of person who loves to check out cars. Kevin is the BEST auto broker I’ve met. He knows an amazing amount about premium cars and how each model/brand compares. He doesn’t pressure you to buy but instead sincerely enjoys introducing you to vehicles. More of a car tour guide and fan than a salesperson. He helped me find a great vehicle.
Lei Wu
I recently traded in my old car for a BMW wagon. The experience from start to finish was smooth and pleasant. Steve Lewis, the sales person I dealt with, who was extremely helpful. I never felt pressured at any point. He explained all the features of the car that I was interested before, during, and after the test drive. The financing was as quick as it could’ve been especially given the added complication of residual loan amount on my previous vehicle. To top off the excellent customer service, Steve drove to a different shop to pick up a new set of windshield wipers because he noticed that the ones on the car were working well. Would highly recommend Steve and Elliot Bay if you’re in the market for a new car for their selection and customer service.
James Manchik
Awesome dealership. Gary is always very professional and polite and he treats you like you are one of his own. Dealership is very nice and clean and great selection of cars! Just bought our 3rd car from here (all with Gary) and have never had any problems with him or the cars! Great place!
Jesse Mayor
From the 1st conversation these guys were very professional. I worked with Pat - he really knows his stuff and had excellent level of service. These guys are no rookies - they choose to work for EBA because they get great cars and take care of their clients.
B Foster
Elliot Bay Auto Brokers were amazing to work with. I had plans to visit several dealers after I reviewed the first two cars on my list at EBA, but I was able to purchase the exact car that I wanted, with less miles for the same price as it would have been if I had driven all of the way down to Tacoma for the same car which saved me an hour round trip!
I worked with Pat W. and he was not very helpful with the sale but he is extremely knowledgeable with the workings of the instrument panel of the car that I purchased - this has not been the case with previous dealers that I have worked with. Additionally, Pat has followed up twice with me to make sure that I didn't have any questions or need any additional assistance.
While I believe that I just purchased my dream car, if I make another car purchase - it won't be from any dealer other than with Pat W. at Elliott Bat Auto Brokers.
Tina Ghee
I was working with Asif who worked with me every step of the way through the car buying process which can be hectic. He made the process so easy and made me feel at ease. I wanted to only put down my max budget and he found a lender who would accept my terms. The car experience was a total success that I would recommend my friends and family to do business with Elliott Bay Auto Brokers!
Vick Ghotra
The best car buying experience i have ever had. David Wolf made the process so simple for me and he wasn't pushy like most car sales man. The experience at EBA is above and beyond. They don't treat you like a sale but actually care about what YOU want and David really listened to my needs. I wanted something fast and sporty and David was more than patient with me. I will ONLY buy from EBA. Best place to buy a car
bobby oliver
I bought a car from Elliott Bay Auto Broker, I had a great experience buying my car. My salesman Gary Weiss is a great guy very knowledgeable about the car I was buying and at no time I felt pressure to purchase anything from staff at EBA. I would recommend EBA to all my family & friends to purchase a car from them!
Satisfied Customer,
Bobby Oliver
Eagle Bear Morgan
Wow. Best buying experience ever. My sales guy, Gary Weiss, was no BS, no sales pitch, accommodating, personable. Just the way I like it. No "used car sales" slime here. He quickly and thoroughly understood my situation and what the goals were. The deal him and his team were able to provide saved a deal. They worked relentlessly with all parties to make it happen. I love my Mercedes S550, and I highly recommend EBA and Gary. I will be a return customer.
Angela Ewert
I went in to purchase an i3 and Michael was wonderful. We had a great experience and EBA had the best value for the car we were trying to purchase compared to other local dealers. Michael was no frills and great to work with, and that’s usually hard to say coming from a car dealer!
Natalie Morrison
We recently purchased a Hyundai Santa Fe from Elliott Bay Auto Brokers, we worked with Dan, he was personable and professional and worked hard to get us a great deal! It was a positive experience fron the beginning, working with Robert, he helped us place the vehicle on hold and kept us updated throughout the entire process. Everyone we worked with was polite and professional!
Carrie Anne Palandrani
My husband and I just bought a BMW at Elliott Bay Auto Brokers. It was a great experience. The pricing was very fair. I feel we got the best deal possible. Our sales person Kevin Curry was amazing. He was very knowledgable and took the time to show us all the features of the car we were interested in. Once we bought the car he spent over 30 minutes with me to make sure I knew how to use all the technology in the car. He followed up with me two days later to make sure I was happy with the car and to ask me if I had any questions he could answer. If you are looking for a newer model/ low miles pre-owned BMW, Mercedes, Audi or Lexus I would highly recommend Elliott Bay Auto Brokers and Kevin Curry.
Jordyn Brantley
Don really worked with my husband and I to help us purchase a new car. I would definitely recommend anyone go here!
Glenn Fox
Just completed the purchase of a 2017 Jaguar F-Pace. My total car buying experience at EBAB was exceptional. This is the way car buying should be - - excellent inventory, clean showroom (especially during these Covid times), courteous people, and, professional. I highly recommend my sales associate, Pat Wiseman. He was super knowledgeable, easy to work with, responsive, no pressure, and, in the end, was my advocate.
Rachel K.
I had my first car dealership experience at EBA and would highly recommend them. I went in yesterday to see the Mercedes I was interested in and I worked with Kevin Curry. Kevin did not pressure me at all, even when I told him I needed to sleep on it. I ended up coming back today to buy the car. This was a huge decision for me and everyone at EBA, especially Kevin, made me feel comfortable and at ease throughout the process. Thank you!!
Kristopher Young
Robert and the team at EBA were excellent! The process of trading-in/upgrading my challenger for a 4runner was smooth and easy! There was no pressure or confusion throughout the process! All around it was genuine experience working with these guys!
Zach Phelps
I had a great experience purchasing a car through Elliott Bay Auto Brokers. Derrick, Steve, and Kosal were fantastic to work with! They all did a thorough job of walking me through the process, and they were very patient with answering my questions. At no point did I ever feel pressured into making a decision.
I would definitely purchase from EBAB again in the future, and have no reservations about recommending them to others!
J Dawg Big
I recently purchased a BMW 335i from EBA and it was great experience. Gary weiss was great. He communicated very well. He even called and emailed me to make sure the cars i wanted to test drive were still available, no haggling. He was very knowledgeable of the cars they had in stock and provided some great tips prior to me test driving the vehicles. The showroom was outstanding! The quality of the cars sold is top grade! No junk here. Don't confuse with the other dealers with like names. Keep up the good work and Thank you Gary for being a true professional in my car buying experience. 5 stars for Gary Weiss and the EBA team.
Grigory Cherny
Chris Estrada helped me with purchasing a 2018 Velar and made the entire process extremely pleasant. He had a good knowledge of the vehicles in his inventory, went above and beyond to show me several comparable models, and helped me arrive at the best choice for what I needed. What else can I say, top notch establishment - great service, professional staff, I was very pleased with my experience - 10/10 would recommend.
Christopher Schwarz
My car buying experience could not have been more stress free. Both Dan and Steve at EBA were more than helpful and accommodating. They were patient and didn't treat me like a stereotypical used car sales man would. The service I received from them genuine and down to earth.
Elliott Bay Auto Brokers is THE place to go when you're in the market for quality luxury vehicle. I'd go back in a heartbeat and will be recommending them to anyone I come across that is in the market for a new car.
Thanks Steve, Dan, and EBA!
Heidi Witt
I highly recommend EBA for anyone looking for a great, honest used car buying experience. I wasn't quite ready for a new car but Bob and Pat were so knowledgeable, sincere and trustworthy, it made my buying decision easy. I checked around the region and just as they said, their pricing was the best around-very fair, plus every car in the lot is beautiful. They also offer an expert in all the bells and whistles that most newer used luxury cars offer these days, recognizing it can be frustrating searching through a 700+ page manual which is a nice touch before driving off the lot. Thank you EBA!
Brian Carson
Always exceptional service here! Highly recommend Robert Strophy for any car purchase—he is ridiculously knowledgeable and takes great care of his clients.
Josh Hurd
Don & Leon were straightforward and helped me with everything I needed. Great prices and big shoutout to the finance lady, she was awesome and efficient and got me the best rate possible. Come in and ask for Don, lots of experience in the business and knows how to take care of customers.
Thomas Lemon
They were great! Friendly, best car buying experience I’ve had. Kevin Curry my sales representative was on the ball knew everything about the BMW X3 I purchased. He had the vehicle ready when I arrived, explained the ins and out and handed me the key saying “take as long as you want”. Never any pressure.
Great job Kevin!
Victor Martinez
I recently bought my Lexus IS250 from my friends here at Elliot Bay Auto and it was an excellent experience. Olivia Allfrey worked diligently and patiently with me to find the perfect vehicle for my situation and budget. Throughout the entire process, Olivia was sincere, professional, knowledgeable, and ready to answer every question. Everyone else whom I worked with at the dealership (Adam and Mitch ) were similarly welcoming, helpful, and professional. I would highly recommend this dealership to anyone looking to buy or lease a vehicle.
Stephanie Savidge
This was my first car buying experience, and I have to say EBA made it easy, low-pressure, and actually fun! Olivia was kind and patient with all my questions, taking me through everything i was curious about, while James was informative and helpful. Amazing service from the minute we walked in the door to the moment we drove off the lot. I even received several phone calls and emails checking in about the purchase in the following days. I would highly recommend this stellar team to anyone looking to purchase or lease a vehicle - Jordan and I thank you, EBA!
John
Elliot Bay auto brokers was a no hassle way to review the cars on line and test drive the luxury car of your dreams. The price was surprisingly affordable with on site financing. The car I purchased was clean, detailed and looked show room ready even with 35,000 miles. Enjoyed the experience and will be back once I need another BMW.
Wilson L.
Elliott Bay Auto Brokers give outstanding service. There was absolutely no pressure from the beginning and I was greeted 4 times when I entered the showroom. The energy was positive and everyone was very professional. I initially test drove a BMW with James Daniels. We exchanged information and I was on my way to test drive the vehicle. The icing on the cake was when I arrived at the lot, James D. had taken the time to warm the Mercedes and get it ready for me to simply jump in and test drive that vehicle smoothly. It is this kind of service that will bring back customers over and over again. After test driving over five cars that day, I felt Elliott Bay Auto Brokers was calming. James approach was simple and yet I was able to obtain all of the information that I needed from both cars. He made copies of pricing for both cars and shook my hand. He was personable without being overbearing and I repeat, there WAS NO PRESSURE. I will recommend these guys to all of my friends and I appreciate a team that knows how to give OUTSTANDING SERVICE!
Ryan Chiles
Was in the market for a 4Runner. Dan and team were friendly and helpful in landing a reasonable price and giving me the flexibility to make my purchase subject to a buyer's inspection. When the buyer's inspection revealed a broken power lock on the driver side door (thankfully nothing mechanical under the car or hood), I asked them to fix it before we finalized the sale, and they were more than happy to. This is buying a used car as it should be. Professional and fair. Would definitely go back.
Leona Fergusson
Our experience at Elliot auto brokers was amazing. It was our first time buying a new car and Olivia made the entire process very easy and really fun. She was able to answer every question we had about the car, she worked around our schedule and seemed genuinely excited and happy for us. There were no doubts or feelings of uncertainty when going through the process with Olivia and the next time we’re in the market for a car we’ll be coming back to her!
Susan Larsen
I had a great experience at EBA in March of '17. Having owned BMW's for quite a few years I had already done my research online and knew the 2 they had in-house that I was interested in driving. I parked, walked in the door, went to the receptionist, said hi and told her that there were 2 cars on their lot that I needed to test drive. She was friendly and immediately had one of their salesmen come over and introduce himself to me. I told him the same thing and he was great and not in the slightest pushy. If I had a nickle for every time a salesman (no matter the product) has treated me as "less than", I'd be loaded. The fact that David Wolf treated me as an equal out of the gate already made me decide that I was going to complete my purchase there that day. Ladies & Gentlemen take note, females have jobs and bank accounts of their own doing and we sure like the fact that we have an extremely large amount of buying power. Sidebar: if at anytime we feel we're being disrespected, we can easily walk out the door. I never felt "less than" at EBA once, quite the opposite.
David was great and very knowledgeable about BMW's! Very comfortable throughout the entire process, Scott in financing was a fun personality too. In closing, you guys & gals are on my highly recommended list of where to buy your next car. And Dave, thanks for letting me sit in the i8. Thanks again, I love my car~
Jonathan Busic
I went and saw Pat and Elliot Bay! Hands down best experience I have had at a dealership! I have been here multiple times and did not think it could get any better until I worked with Pat. Informative listened the list goes on and on. Make sure to make a stop here.
Simo Sea
This is car place like no other
I purchased a 2016 E350 Benz car from EBA, drove it for almost a month, I came back and talked to Mitch ( manger) about switching to a different car, his response was “we want to make sure that you are happy with the car you buy from us “ so he had his salesman Kevin help me look for another car, no
Pressure no BS, I found a BMW that I like and fits my budget, they worked with me to cancel the old deal and put me in a new deal.
Kevin is a really nice and helpful guy , I highly recommend him
The financing agent Todd is awesome and very knowledgeable, he helped saving me $$ by shopping for the best interest rate and made sure My monthly payment stayed where I needed it to be.
Overall this was an exceptional experience buying a car from EBA.
I highly recommend giving them A visit if you are looking for a good used car.
Thanks guys
Brandon Howard
Elliott Bay was sharp in their pricing up front (as compared to other regional dealers). Steve Lewis was very knowledgeable and easy to work with. The paperwork took less than an hour. Great buying experience. I will look to them for future auto purchases and recommend them to others.
Jeffrey Ferris
I have purchased two cars from Elliott Bay Auto, both times from Kevin Curry. Kevin is attentive and knowledgeable, without being overbearing. He puts customer over commission: with our last car he helped advise me towards a cheaper, albeit more practical choice and I really appreciated his insight. Kevin is a pro and we greatly enjoyed working with him, I am certain I will buy my next car from him too.
Emily Wilkins
I had a very good experience buying my new BMW X1 at Elliot Bay Auto Brokers. I just waltzed in without an appointment or calling first and David W. went with me out on a test drive and that sealed the deal. I was pretty sure I wanted the car before I even drove it but Mr. David W. was very easy to talk to and had a great personality as well as being very knowledgable about the car and the dealership. Everyone at Elliot Bay was really accommodating and understanding about my schedule constraints that day and they helped me get my new car without missing my other appointments. I would recommend buying a car here to my friends and family. Thank You! See you when I drive by in my sweet new X1!
Gary Koh
Great experience buying a used BMW i3s from Matt at Elliot Bay. Being a fixed price shop saved having to haggle. I had already compared prices online and they certainly had the best. In and out smoothly and quickly.
Luis Arrazola
Bought an Audi A8L. The experience was great and it was nothing but a pleasure dealing with Gary Weiss. He was instrumental in deciding which car to choose. There is a huge selection of great cars available at very reasonable prices. Every car is in great condition and under great care. Another thing that was absolutely great was that I was able to test drive many of their cars of different brands; fantastic! It was as easy or easier than simply going to an apple store. If I were to buy more cars, ill definitely come back first.
Taylor Mize
Elliot Bay Auto Brokers and Gary Weiss (salesperson) were a pleasure to work with and made the experience exceptional! You will not find an easier and personal luxury car purchase. Not only were they very transparent in pricing but coached me along the way to best understand the right steps to take to make the right decision. Kosal My (finance director) made the final purchase process quick and easy. I highly recommend this working with this company and ask for Gary Weiss!
isaiah chinen
My girlfriend and I came into EBA to look at vehicles not knowing what we wanted. Olivia was attentive and knowledgeable. Mitch pulled the strings and got her financed at a great rate. Made it our best car experience yet. Not only were their vehicles top notch but so was the staff. I would highly recommend Elliott bay to anyone looking for a vehicle.
Vo 707
I recently purchased my Audi from these guys and Matt Rohde made the process extremely easy. Very personable and helpful. Probably my fastest transaction!
Bonnie Fragomeni
Went down to check out a vehicle I had seen online. Had a great, no pressure, no stress experience with Steve. The listed price was good and, once we decided to buy the car, the rest of the purchase process was smooth and there were no hitches along the way. We couldn’t be more pleased with the sales experience or the vehicle. We have already mentioned Elliott Bay Auto Brokers to friends and family as a place to check out for future vehicle purchases.
Justin Anderson
Fantastic experience working with Kevin at Elliott Bay Auto Brokers. I walked onto the lot with two requirements for my next ride and Kevin showed me nothing but vehicles matching those needs. He was patient and straight forward - seemingly rare qualities in the car business. And his knowledge of all of the vehicles he showed me was simply remarkable. Between he, the Sales Manager and Financing Department they made the entire process something you don't expect when buying a car - an enjoyable experience. Kevin even took the time to give me a final walk through of the cars features before I drove it off the lot. Leaving me confident I'd made the best decision possible for me. I simply can't imagine a better car-buying experience. Go see these guys.
Ray Wang
I had been shopping for a BMW 5 series for about 6 months, and I've decided to go with a 550i xDrive. I've decided to check out Elliott Bay Auto Brokers, since they have the best price and selection for the vehicle I wanted. I submitted a request online, and Howard responded to my request within half an hour. I went in there for a test drive, and Howard greeted me as soon as I parked my car. I was amazed by the modern interior design, and the welcoming feeling in the dealership. I also liked the no pressure sales tactic, and the transparency they are on their pricing. They go above and beyond of a typical dealership to help their customers, and made sure their customers are taken care of. Both Howard and Jim are very cool and very easy to work with. I traded in my car, and they offered me a very good price on the trade in. I drove away and was very happy with my new car.
It had minor issues with the car, took it back and Adam helped me to get things fixed.
I would recommend EBA to all my friends and family.
Jaye Caldwell
Elliot Bay made my experience purchasing my new vehicle fun. Dan & team were helpful & accommodating.
Only suggestions I have is to include two key fobs vs one for your customers & be a bit more up front with the imperfections of the vehicle. I found once I was home from Seattle to Portland my car had a broken mirror on passenger side vizier. Other than that it was a great experience.
julie tonning
We stopped by EBA to see what they are about and met David Wolf. He was so helpful and gave us the information about each of the brands we were interested in. What was good for us was we could have a frank conversation with David and look at all the brands. We felt so comfortable we came back a couple days latter and test drove 2 cars and purchased one. I feel totally comfortable and I would come back to David in a heartbeat in a couple years to get another car from him. EBA has a great program going. It is like Nordstrom of used cars and each car looks like new. Happy with my new (gently used) Lexus.
Darya Schmidt Awers, Inc.
Initially I worked with Gary in sales. A car I wanted showed up as "coming soon" on their website. When I called to inquire about it, Gary took the time to answer all of my questions even if it required multiple calls back to get the answers. He hurried the process along so I could buy the vehicle which wasn't even fully available yet. The next day I came with my father to test drive the car and purchase if I liked it. We did like it but there were a few things missing (like an extra key, floor mats). We asked EBA to contact us if the key was found. After taking the car home we found two small issues. I then worked with Eric (manager) as well as a few of the drivers (Kurtis) and guys in the service department. They went above and beyond to drive to my place of work, pick up the car, fix it in their shop, deliver it back to me - and provided me with new floor mats. The following day, one of the drivers came unannounced to my place of work and gave the the manual along with the extra key! What a pleasant surprise!
Though my first day after taking the car home was not a happy one, Elliott Bay Auto Brokers worked hard to fix all of the issues and gave me more than what i expected. Thank you!!
Willard Ostrander
I just purchased a really nice small SUV from Elliot Bay. I hadn't purchased a car for 16 years and was dreading the process. Dan Lee was super helpful and patient with me. In retrospect I wish I would have talked to Dan about all the other cars on the lot at the price point I was targeting. I specifically came into the dealership for the car I purchased; however, I probably could have been surprised and delighted by something else too! That said, I couldn't be happier with my purchase. The car is great - super clean and packed with all the gadgets. Everyone was fantastic; from the owner down to the gent who game my car a quick clean before I drove off.
jonathan pizanti
Saw a car on Cars.com and reached out by email to set up an appointment and was immediately responded to with appointment opportunity. I came in early and was helped. I test drove the car, loved it and finished up paperwork and was out of there in 3 hours. Great place and ill be back when I need another car!
Izzy Dewar
Bob Graham, my salesperson, was tremendous to work with from start to finish. Previously, I have never enjoyed the car buying process and Bob and Elliott Bay Auto Brokers changed that. The entire process from start to finish lasted only two and a half hours which included me test driving two cars, getting detailed info on using my new car and signing the paperwork. I would highly recommend Bob and EBAB to anyone looking to buy a used luxury vehicle.
Dan Eberle
My wife and I just had the best buying experience at Elliot Bay. They have a polite, helpful, non-pushy sales staff that totally catered to what we needed. We did go back and forth on our trade in value, and they made a very fair offer. We also got excellent financing through the credit unions they have relationships with. It was a painless process, and I will definitely go back to Elliot Bay for our next vehicle.
Jasan Carsley
This is a very easy and hassle free car dealer to do business with. I was an out of state buyer looking for a very specific vehicle. A 2013 BMW 135i with all packages and most of the options. EBA had a low mileage model on the lot and for a very fair price.
My communications with Bob Graham through email and phone were great and quick, even after hours. Bob picked me up at the train station in the very car I was interested in and let me drive back to the lot. I had already done most of the financing over their online application so everything was ready when I got there. They were able to get me a great low rate. The car was fully detailed and ready to go also. It was a simple, no haggle deal. When I'm ready for my next vehicle they will be one of the first places I look.
Shelly S
Gary W. was great with the purchase of our new Mercedes E300 this month. He knows a lot about the cars and gave us all the info we needed to make our decision. One suggestion, don’t delay in making your choice to buy. The car we went there to buy sold while we were driving over to buy it. They sell cars very quickly. Gary found us another very quickly (different color) but with all the features we wanted so we left happy.
Robinick Fernandez
I worked with Olivia and her team. I love how honest she was about the type of car we should be looking for. We needed a car that looked professional, is reliable, and can hold up to moving and camping. She worked within our budget and was not an upseller. She respected our time and she seems to love her job very much:)
Jed Vick
Let me start with saying not your typical auto salon... These guys have GREAT vehicles and a unique pricing system that ensures you get an outstanding value on your "new" to you vehicle! They offer a wide arrange of luxury vehicles in all price ranges! Now that said the staff is outstanding! I worked with Michael Neil and his GM Bob. Great guys and extremely helpful! We had our kids with us (11 and 10) and wanted to check out multiple vehicles. They were not only accommodating to myself and spouse but spent a fair amount of time building rapport with our children. Overall I could not ask for better service than Michael offered us! (We did not buy that day and Michael and Bob worked to track down the specific color and variation of the vehicle we wanted) I would challenge you to find a better dealer to work with as I have had nothing but amazing experiences with Elliot Bay Auto and Michael! Thank you for a great vehicle and outstanding customer service Michael! Regards, The Vicks
Side sewer Tech
Friday was my first experience with EBA or any big intimidating car dealership for that matter Don Powell and the rest of the sales staff definitely made it a pleasant one for me and my son. I probably purchased the cheapest car ever sold at EBA but that didn’t hinder the service I was given they treated me as if I was purchasing a car on the showroom floor. Great attitudes and a solid atmosphere.
Hugh Solaas
We just bought a car from Elliot bay. All of the cars we looked at were in tip top shape. We worked with Bob Graham, who was courteous, patient, and very knowledgeable about all of the cars we looked at.
All in all one of the best car buying experiences we've ever had. Bob is an excellent salesman and Elliot Bay is an excellent place to buy an automobile.