Reviews of Definitive Motors. (Car Dealer) in Seattle (Washington).
Definitive Motors
203 116th Ave NE, Bellevue, WA 98004, United States
Description
Information of Definitive Motors, Car dealer in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Definitive Motors
Sunday
11 am–6 pm
Monday
10 am–7 pm
Tuesday
10 am–7 pm
Wednesday
10 am–7 pm
Thursday
10 am–7 pm
Friday
10 am–7 pm
Saturday
10 am–7 pm
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Reviews of Definitive Motors
Kris Wald
I had a great experience. I worked with Dan in sales and Patric for the financing. I love that they set appointments (even though I had to cancel my first due to a roommate having Covid). From start to finish everything was up front, quick and fair. (*As quick as you can be buying/financing a car & trading in your old one). Both Dan and Patric were friendly, helpful and professional. I love my new Mini!
Adrian Jones
Had an amazing experience with this dealership and I don’t say that often. Talking to car salesman’s is the worst part of buying a new car but Dan was incredible. He kept it short and sweet and really made my wife and I feel like valued customers. I will gladly look to Definitive Motors for my next luxury car purchase.
Ruben III Asuncion (Buboi)
I went there to buy the discovery, but they have lots of great cars, so I ended up getting the Jaguar F-Pace. Paperwork was done in 30minutes, that's how fast Mr. Patrick works. After that we had a lunch and we met a friend at Bellevue square, she saw our car so i encourage her to buy the discovery. We rushed to the definitive motors and she bought the Discovery.. What a fantastic day 😍
Chris Piotrowski
Purchased a 2017 BMW X5 from Definitive Motors. I was a bit skeptical of dealers due to the “used car salesman” stereotype. I was very impressed with the knowledge and experience of Patric and Dan who helped me. Their prices are firm and fair, which removes the hassle of negotiations. They also helped me get the best rate and terms on the loan I was looking for. I would definitely buy from them again! Thank you!
Eric Standridge
Had such an amazing experience tonight - I had chosen a car that I had been looking for and went to go check it out! Was still on the fence of letting go my Range Rover but really wanted something new and easier for my large Blood Hound to get in and out. I wouldn’t classify this as a normal dealership as no one was pushy, was about what I wanted, gave me time by myself right away. Paperwork was done sitting there chatting and went through it like a breeze. I encourage anyone looking for top quality cars in a low pressure environment to check this place out. Can’t say thanks enough to Fred and Patric for such an easy car purchase!
Benjamin Cotton
I've been looking for a BMW 535d with Xdrive for almost 2 years. I saw that Definitive Motors had one available! Dru helped set up the test drive. He had the car waiting for me when I got there. It matched the exact description of what was posted online. As far as buying the car, Dru made the whole process very easy. Showed me a breakdown of every fee. No hidden fees which I appreciated the most. I would definitely recommend this dealership.
Abby Manley
From start to finish had a great experience here. Was able to get in quickly for a test drive and I felt the whole time like Patric was honest and straightforward with me. I was handed the carfax for the vehicles I was interested in which we appreciated. I got a good deal on this and I felt like other places have high mark ups as a result of this chip shortage. Patric was great at getting me the lowest rate possible and had me out of there in no time. Plus he’s just a genuinely nice man. Thanks so much!
Raul De la Torre
We had a great experience purchasing out first car in this dealership. Drew was so helpful assisting us every step of the way to make it smooth and easier for us to have our vehicle within a day. Highly recommendable!
Devon Remington
I was an out of state buyer and Patric made this process so smooth and painless. Would definitely recommend working with him. Great car, great price, and seamless process. Couldn't have asked for a better out of state buying experience.
Amy Bostic
Where do I even start?
Moments after I sent a request for more information on the car I had been researching on a 3rd party website, I got an email with information on the car from Patric. I responded with some info about my situation, what I was looking to spend and features that were important to me. It was a Friday evening and I HATE talking on the phone. He emailed back and forth with me within minutes every time I asked anything. He assured me that he would
Made an appointment and continued my search. Went to a few bigger named dealerships Saturday morning looking at the same car and was unimpressed with the condition and sales rep interactions. Showed up to my appointment with Patric and didn't even make it to the front door. This man had the car out front, backed in and walked out to me holding the keys. Gave him the information he needed to be able to test drive and hopped in the car amd took off.
Once I returned, I was convinced this was the car for me and was ready to move forward. Went in to the office and gave my information. I hate sitting and waiting so I decided to go have lunch while he did his thing. Later got a text asking me to return so we could go over the details. I was a little nervous and didn't want to return unless I was sure they would work for me. I asked what they were and he gave me his estimate which was better than any other dealership online and in person. I went back. Signed some papers, set my insurance up and was out within 2 hours with a great deal a few dollars lower than the quote he gave me even over text.
I am beyond impressed with this dealerships efficiency. Patric made everything happen quick fast and easy. I am OBSESSED with my vehicle too. I have never had a better experience than I did with this purchase. I learned with dealerships, bigger isn't better. If I could give 10 stars I would. I read reviews but rarely write them. This place exceeded my expectations and Patric will take care of you, be transparent and genuinely seems like he loves helping people rest easy while he works to make them get the perfect vehicle for their situation. I am so grateful I came across this place!
Millie Calderon
I was there once prior to my purchase, liked Patric's approach, no pressure etc. Went again last Thursday to see a car and decided to buy it. Beautiful car, clean and the transaction super easy. I'll definitely will go again if there is a need for another vehicle.
james simon
Dan Langley and the team at Definitive Motors made the entire car buying experience a genuine pleasure. My wife and I were the first of many to call about this beautiful pickup truck, but live quite a ways from the dealership. Dan is an honorable man. He held the vehicle for us. The test drive and paperwork process was a breeze.
Dan is easygoing, honest and comfortable to talk to, as are the rest of the team there. I would happily purchase another vehicle here, and highly recommend them.
Erik Granroth
We had a great experience buying our 2019 Audi Q7. We showed up quite late on a Saturday night and unexpectedly fell in love with our new car. They were so gracious and stayed late to help us get it done. We had driven from about 90 minutes out so it was so appreciated. Dru was super helpful, never salesey and simply helped us buy the car we wanted rather than try to sell us anything. That’s the type of car buying experience I prefer and I will do business here again. Thank you Dru and everyone there far making this a great experience. We love our new car.
Kenny Atwell
This was hands down my favorite and most satisfying buying experience. Patric is a true professionals and apply zero pressure or stress during the process. The day I decided to buy they literally had me in and out in under an hour. I will definitely use their shop for services as well and am beyond ecstatic about this Mini Cooper.
Albert Garcia
I had a great experience working with Patric and Dru at Definitive Motors. They made the buying process smooth and hassle free. I was driving away with my wife's new car in less then an hour. They have a nice selection of vehicles and I will definitely be looking here first the next time I am in the market for a new car.
Eva Cruz
Purchased a Beautiful 2011 Toyota Sienna Van and was treated with the upmost respect during the entire sale and Inquiry.
Thank You Patric I’d give you a 10 but it only rates to 5!
Their lot is Full of Awesome vehicles & Fair Prices.
I was so Impressed that I was not Pressured at all, that was a first!!
Thanks Again!!!
Domenic Danti
Recently bought my new Range Rover Sport at Definitive Motors. Dan and Patric were awesome!
The customer experience that was provided to me was second to none! It was a fast, easy, honest and haggle free experience that I truly appreciated.
If you want 5-Star Cars with 5-Star service, Definitive Motors is the spot!
jason offill
Absolutely the easiest purchase I have ever made. I found the vehicle online, spoke with Dan, arranged financing, and flew from Cali to Seattle with my wife and kids to buy the car. Obviously we were nervous about the deal as we had never bought an out of state vehicle (couldn't find one closer in this condition/ miles etc). When we arrived at the dealership the Lexus was as advertised. Both Dan ( our salesman) and Patric in financing were straight forward, upfront, and as easy going as you could possibly hope for. I doubt we will ever have a need to fly to Seattle from northern California for an auto purchase again but I wouldn't hesitate to do it again. These guys are awesome. We were down the road with a beautiful one owner Lexus Lx 570 in less than 45 minutes total. An Absolutely unbelievable experience top to bottom. No pressure, no bs, just a straight forward transaction. The price was competitive as well. I highly recommend the team at Definitive Motors.
Jason
Jason McConnehey
Great experience with Patric! I've done test drives there in the past and while I didn't buy those cars, I never felt pressured to buy either. I went in to buy a 2016 Porsche Macan S and didn't connect with that interior color (espresso leather with gray seat belts). Luckily there was a white ext with black int that was in perfect condition. After test driving we knocked out the paper work and got fair financing (even with the inflating interest rates). This is the type of place you want to buy a used car. Quality merchandise and they don't need to be pushy. The prices are fair so there's none of the awkward negotiating. I will be reaching out to the team next time I'm in the market for a luxury car. Thanks Patric!
Taimoor Rana
I bought my Lexus IS here and I’m glad I did. I dealt with Dan directly and he’s very easy to talk to. I had 2 minor issues with car after it was bought. They were both fixed even after the 5 day trail period. They never avoided me and help me fix the issues pretty quick. I would highly recommend them. EXCEPTIONAL SERVICE! Really enjoy the car. Thanks Dan and Borris for your help!
Achilles Ecos
I had a very nice experience buying my first vehicle purchase in Seattle! Patric and the rest of the staff were very helpful in assisting me with choosing a car, and overall had a very smooth and quick time for purchase. I would definitely recommend this shop, especially because of the wide array of options of quality luxury cars they offer and fair pricing. Will be coming back in the future!
Eric Hunter
I enjoyed my used car shopping experience at definitive about as well as I could. The staff were great. I liked that they don’t negotiate, just low prices from the start. Just be aware that they are going add around 1k for things like window replacement and stolen car tracking.
Troy Trimmer
Very good dealer. I purchased a used vehicle with excellent customer service. After taking the vehicle to my mechanic for an inspection (post purchase) an engine oil leak was discovered. Being the honorable dealer they are, Definitive Motors handled the expensive repair to assure I walked away with a sound purchase and satisfied customer. Would highly recommend.
Alan Mccormack
Just purchased a vehicle from Definitive motors and really pleased with the sale and salesman. I was treated very well and no pressure or hassles. I would like to Thank Patric for his time and the purchase. I recommend Definitive motors for anyone looking for quality used cars.
Timothy Streets
Dan was amazing. Real heart to heart conversations! I couldn’t ask for more! Being 21 it was hard to get a loan but they got me one! I will be returning to Bellevue again when I’m done with this car!
bryan lentz
Was shopping around for an SUV last year and they had a fantastic price on the Audi I wanted. When we arrived everyone was busy, but Patric from finance showed us the SUV we had our eyes on. Loved the experience here, absolutely zero pressure to buy just "here's the car and keys, lmk if you've got questions, feel free to take it for a test drive." After deciding to pull the trigger, Patric got us a great loan and we've experienced 0 issues with the car.
When is time to get my next car, I'll definitely be going back.
Stephanie Crow
I recently bought a luxury car. Nicest car I’ve ever owned. The whole process was not rushed or stressful. They gave me a fair price for my trade in as well as the vehicle list price was very comparable. Professional from the gentleman cleaning and parking the cars, to the guy helping me sign the paperwork. They even responded with answers to my questions even during after hours!! Thanks everyone!
Suzie Honeywell
I spent some time looking for a car for our Son. Found a 2008 Rav 4 here that was a nice rig. Went to see it and was pleased with how we were treated, the condition of the car and that we could take it and have it looked at first to make sure it was in good shape. The cars here have a quality that can be trusted and the people are very nice! Thank you, Suzie
Heather Caterson
Patric is amazing, he is very knowledgeable, welcoming & no pressure at all. He showed me the various options in my budget & made the buying experience fast, fun & super easy! Highly recommend Definitive Motors, their cars are beautiful & the team there is fantastic!
Andrew Mitton
Great experience buying at Definitive. They have excellent prices, and Dru was super helpful and professional every step of the way with the sales process. I usually don’t look forward to buying cars but this was an excellent experience.
ashley austin
I'm a picky car buyer - I have been in the market for a bit, saw the vehicle I wanted arrive at a fair price and was very happy with EVERYTHING at Definitive Motors. PATRIC was wonderful and facilitated the best car buying experience I've had to date. I'll be back.
Andrea Huerta
I purchased a 2020 Toyota 4Runner from Patric and he was such a pleasure to work with! He helped me through the process of financing through my bank and they gave me a good value for my trade in. I enjoyed the entire process and will be back in the future.
Michael Vignieri
Top Notch. Purchased from Dru...he was friendly, knowledgeable, not high pressure and a pleasure to deal with him (and the entire staff). If you are looking for a clean, reliable luxury vehicle, I would recommend visiting Definitive.
Lara Davis
Dan and his crew were Awesome!
Great experience buying a car here. I highly recommend them & I’ll come back next time I need a vehicle.
Joe Waggoner
The car I purchased was immaculate. Definitive Motors installed new Pirelli tires, new brakes and all for the best price within a 250 mile radius for the car I wanted.
Robert Namba
I did my research online. I knew the car I wanted and the fair price. I found my vehicle here via Craigslist. I did some quick email q&a with Fred and got the car I wanted. The buying process was super simple. Patric was great in finance. The car was fairly priced so I didn't need to negotiate. The car was clean and problem free and I'm a satisfied customer. I'd recommend and say the online positive reviews helped me feel confident and matches my experience.
I would rate 5 but there were two things that came up that kept it from being perfect and I'll say I have high standards to give a 5.
1. The car was only half a tank when I bought it. I would have liked it to be full, especially when paying cash for a car.
2. There was a clog in the AC drain that caused some water to overflow in the passenger side (this is common on my type of vehicle I guess) I had to fix upon arriving home. This really wasn't something I can blame them for on a used car, but it was a hassle to dry out the car and I guess the inspection missed it. Overall, I cleared the clog, dried the carpet and I'm happy.
Overall, very good used car experience. Fair price. Nice guys who were sleazy.
Adam Cameron
I got a great Tesla at a great price from these guys. The purchase was quick and easy. These guys are on another level when it comes to no pressure sales.
TW
The word “fair” is not often associated with car dealerships, but it is for Definitive Motors. I was able to work with Patric on the purchase of my new-to-me 2016 BMW M3, and I truly believe he did what he could to get me the best price on both my trade in and the sale of the M3. We traded a lot of text messages and phone calls to work out the final deal. They are very firm on their “set pricing”, but we worked out some extras that made the deal work. The staff who I have interacted with have been helpful and pleasant. I love my new M3!
Kirk Mistretta
The best car dealership experience I've ever had! Super small and cozy place, only a couple of tables, but an impressive array of luxury cars outside. The staff was incredibly friendly, especially Dan and Patric! Extremely friendly people, absolutely the most honest salesmen I've ever experienced. No typical car salesmen BS, everything was honest and straight to the point. My whole appointment was under 2 hours. It was snowing that day and when I arrived the car i wanted to test drive was turned on and already warmed up. I will never buy a car from another dealership again, I will only come here!
Denise Comer
We We’re looking for an older model Lexus RX and found one on the lot at definitive motors. I sent an inquiry before 7 AM on Friday morning and within minutes Patrick got back to me and set up an appointment for us to come in and look at it and test drive. The car was impeccably clean and in great shape. Patric was so nice to deal with he spent extra time finding us the lowest rate. We had a great overall experience and would recommend for anyone looking for a nice clean used car.
Brian Moody
Had a great experience with Dan and Patric. Got a good price on the S3 I bought and a better trade-in price than I was offered with another dealership. I had no trouble and they exceeded my expectations. They seem to have a good selection of luxury cars. And I'm loving the new car I got from them.
Ian Lindquist
I got a car from Definitive Motors on 02/05/2022. I made an appointment the day before kind of last minute. Patric was very helpful and efficient throughout a process that in my experience can take much longer. I didn't bother negotiating price or anything because the car was in good condition and it was already priced competitively. Big thanks to Patric and Dan for all the help and a pain free car buying experience.
Nikki H.
We recently had a terrible experience at another dealership in Bellevue and were anxious to have to go through the process again. After our car was totaled, we just wanted to replace it with the same kind of vehicle as quickly as possible. We were fortunate to find Patric. He made the entire process incredibly smooth & easy for us- he wasn’t pushy at all and was very respectful of our decision to finance through our credit union. He communicated openly about the whole process and took the time to reassure us about any concerns we had. He changed our perspective on the car buying process- we will definitely go back to him in the future! Thank you Patric & Fred for your excellent service!
David Geyfman
My wife and I had a great experience with Definitive motors this week. We called looking for a reliable and nice suv but were hesitant on going through the process after not having a car for the past 2 years. Fred helped narrow down our options right away to make sure they had what we were looking for. We came in the next day and Patric helped us by walking us through everything we needed to know, answering all of our questions, and was not pushy at all. We ended up coming back and purchasing the car later in the week and could not be happier! Definitely recommend definitive motors for the personal customer service touch and great selection of very nice cars!
d s
Patric is the type of salesman I appreciate. He listened to our concerns and questions. He answered them to our satisfaction. He did not try to pressure us to buy, he gave us the options and clarified any questions. I would and will recommend him to people I know who are searching for a vehicle and want an honest person to deal with. We had a great experience dealing with Definitive Motors and Patric and would highly recommend them.
Steve Scott
If you are in the market for a used, luxury vehicle, you should strongly consider looking at Definitive Motors. I normally would not take the time to write a review, but given most of these vehicles are higher end and in great condition, this is worth the effort. Worked with Patrick Quit, traded in my vehicle and received a higher trade in offer than a larger dealership quoted. Service was top notch and the entire process took one our out of my day. Extremely happy with the vehicle.
Joshua Johnston
I've purchased multiple cars from Definitive and always had the best experience. Most recently I purchased a Mini Cooper from Patric and he was so laid back and helpful, so unlike the typical car buying experience. Highly recommend Definitive.
Edward
It was a pleasure working with Dan and Patric. Picked up an absolutely amazing car from them and I can’t recommend them enough! I am incredibly excited with my new C63
Vijay Jadhav
Amazing experience buying an Audi Q5. Dan and Fred were incredibly helpful. Dan helped me get all the info I need on the car. I pointed few issues with car and dan got fixed them for me. For instance one of the tire has small tearing, they replaced it at no extra cost. Fred helped with the paperwork and it went smooth.
Karl Beinhauer
Dan and Patric really took care of me. From when Dan got me in 45 minutes earlier than my appoint to when Patric stayed late when he had stuff to rush to after work to make sure I got the vehicle I wanted. Big thanks to these 2 guys 10/10 would recommend.
chris twardzik
This was hands down my favorite and most satisfying buying experience. Patric and Dan are true professionals and apply zero pressure or stress during the process. The day I decided to buy they literally had me in and out in under an hour. I will definitely use their shop for services as well and am beyond ecstatic about this new rover.
Vitaly Glinsky
I was on a 3 month search for a clean, low mileage Lexus LS460L with very specific options and color scheme. I was searching the entire US and happened to find one right in my backyard at Definative Motors for a very good price. I came to look at it and Dan was super easy going and helpful in answering my questions. During the test drive I noticed the brake rotors were a bit warped so the braking was not as smooth as it could be. I told Dan about it and he put it in writing that they would replace the rotors as part of the deal. I bought it the next day and brought it in a couple weeks later and they replaced the rotors (as well as a free full synthetic oil change) as we agreed. The brakes are smooth as can be, the car feels and smells like new, and I couldn't be happier with the service provided by Definitive.
Amber Hammell
Very friendly, honest and upfront, and Great customer service. They are really busy so you will need to make an appointment. However, once we started the process, it went really quickly. Seriously, fastest “back office” visit in my life!
Donald Spier
This is My second review for this place again a stand up dealership. I needed my plates asap and Dan (who was not even my salesman, sin e he was off that day), offered to stay late 20 minutes after close to help me grab those plates from him. Now we all know we want to go home 5 minutes before closing and he offered to stay late. So I really appreciated that.
I also needed my rotors resurfaced, I'm assuming they did it before I purchased the car since the car is not shaking like it was before. So that was kool. I did have to replace my battery a few days after, but they've been awesome so I just chalked that up with buying a used car. It is what is though. Any chance I get I tell people about this dealership and I would buy a car from them over and over again 10 x's over.
Thank You Patrick & Dan ... great dealership. Cars are nice and clean. You are doing yourself a dis-service if you don't at least look at thier inventory. Tell'em Don sent you 😉
Alex Gavrilovici Realtor
My first experience with this dealership was great! Easygoing process that excludes pressure or blurriness. They sell over 80 cars monthly definitely not by mistake. Wow!
Thank you Dru 🙏🏻 …
Melanie Nunez
Awesome place! Came in during the winter to look for a nice car that would meet all my expectations. Dan helped my girlfriend and I out. Let me tell you, dan is amazing! If you want someone who knows what they’re doing and provides excellent customer service, he’s the guy! He was very helpful and also very informative. He also wasn’t one of those dealership guys that pressure you into getting something. Would highly suggest him! Also Pat was a very cool guy and easy to go through all the paper work with. Overall, great place! 10/10
Rob P
Came in wanting to check out a car. Got taken care of by Dan. He was a great help even if I was already looking to pickup the car regardless. Great condition with some minute nicks, but they took care of cleaning and freshening it up to look good as new.
Definitely looking to come back again.
Kelly Ryan
Dru at Definitive Motors is the best, made our transition painless and very helpful, I would definitely do business with them again. I did get a chance to meet Patrick but my wife like him too, very professional, thanks for your help, Kelly & Heidy
Hailey L
We had a great experience purchasing a Lexus GX 460 from Patric last weekend. We were also offered a great trade in price for our Lexus ES 350. He got me approved for financing before I showed up, and once we were there we test drove the vehicle, signed the paperwork and the entire process was under two hours. So efficient and everyone there was friendly. We are super happy with the vehicle we purchased and will be back if we want a car in the future!
David Gh
Danny gave me a really good deal, best dealership if you like unique cars
jordan rivera
The moment we walked in...we had to wait. Only because they were so busy! There's a reason why people come in flocks to this place. The price is great and the people are awesome. We got such a good vibe from them unlike some other dealerships where they take a look at me and then call the "new guy" to help us. Probably cause I look young and I just wear sweats. These guys took care of me from the get go. They're up to date with the modern communication and can be contacted almost anytime. I ended up purchasing a 2012 BMW M3 and it's been amazing! I will gladly recommend them for purchasing your next car!
Erin Fryer
Such helpful individuals, we live in a different state and wanted our vehicle delivered. Dru made it very easy, friendly and was so helpful to make it happen in a timely manner
Alexander Kuleshov
I never bought a car of out state before but this time I was looking for a specific vehicle so I decided to pull a trigger with Definite Motors. Of course, we faced a few issues during the process, but that is mainly due to the requirements of my state. Other than that, every single person who I had a pleasure of dealing with was beyond helpful - Russell, Fred, Jessica. If I decide to buy a car far from home again and DM is going to have what I like - I will go there again in a heart bear.
Mike C
Great dealership with integrity. They are honest, and do what they say. They have an eye for quality vehicles and make sure things are right.
Mallory Martin
Go see Freddie & Dru! I like Salesmen who are laid back, don't pressure and take your time looking the car over. After shopping at many other dealerships, he made me an offer I could not refuse on a new NX Lexus. Will come purchase another car through Definitive again!
Max Baker
My wife and I just purchased a car here. Patric (Sales Rep) was direct, honest, and stood by his word during and after our negotiations. We walked away with a nicer and newer vehicle than we had previously been driving. If you want a good analogy here it is, have you ever been to Chick-fil-A? Well if you like the “my pleasure” service and attitude when you buy your fast food imagine that level of service when/as you buy your next car. We will be back.
Douglas Simmons
Definitive's cars are of good to high quality (we've purchased 4 over the years), and well-priced vs. the market. They are also very efficient getting the transaction processed, and do a great job with customer service over all.
Chad Houck
Great experience purchasing from out of town with Patric. Docs were ready when we arrived from the airport and the entire process was effortless and vehicle was as represented online. Thank you for a smooth transaction!
DeAnna Kreger
One of the easiest and fastest vehicle trade-in and purchase transactions I have ever experienced. We discovered a week later that we had overlooked the fact that one of the back seat headrests was missing. We called our sales rep (Dru) and immediately he told us he'd get us a new one asap, no haggling or argument. We had a matching new headrest shipped to us within a week, no additional charges, all after only one phone call.
It was such a great experience and their inventory is top-notch, I'd go back whenever I'm ready for another vehicle.
Rich
I was shopping for a Highlander. I had checked out a couple other dealers. The Highlander base plus, I was considering buying from a dealer in Tacoma was nice but didn't have much in the way of bells and whistles and the interior was cloth. When I test drove it on the freeway, my friend and I noticed it making some funny humming noise from the wheels area somewhere. When we got back to the Dodge dealer I let the used car sales guy know and he's like, oh they didn't know about, which I really didn't believe. He said they'd have their mechanics look at it and get back to me. Then couple hours later I got a text message from their sales department (I don't think they meant to send it to me) saying... "We have good news, the Highlander you were interested has dropped $500). Pretty shifty!! Needless to say I didn't go back to them! I continued my search and discovered a really nice Highlander at Definitive Motors in Bellevue. When I arrived at the dealership the staff was very courteous and helpful. All the way down to the guys cleaning the cars. They even gave me tips on how to get foggy headlights clean and what you need to do to make them crystal clear. My friend and I took a 2012 Highlander Limited for a test drive. We were totally impressed!!! The car was like brand new, it even smelled brand new! It had now vacation, leather interior heated exterior mirrors butt warmers... etc!!! 😊 When we got back they were like; how do you like it? I was like I WANT It! They were like great and we started working on the paperwork, which was very fast and easy. Also while we are doing the paperwork, they had the car washed and vacuumed out for me!! Very nice!! Made me feel like they really like their customers!
I've had my Highlander for a couple months now and it is perfect! It's all leather and really nice and fully loaded. And to top all that off, they we're asking less for it than the dealership that was trying to pass off a damaged one or whatever was wrong with it. My friends say I got a really good deal and ask me where I got it. My cousin is looking into getting a new car, he said he'll be checking these guys out for sure.
I would HIGHLY recommend Definitive Motors! They are a fine upstanding legit no BS automotive dealer. I'm confident they will get you the car you will really love!
Thank you guys very much, I really like my car! 😊
Alex West
Great dealership! We needed a new vehicle for my wife and the selection in Southeast Alaska is very limited, so we found a vehicle listed online by Definitive Motors and gave them a call. They were very helpful and the pictures online were so thorough that we felt confident purchasing the vehicle without ever actually seeing it in person. They were also willing to drop it off at Alaska Marine Lines for me so it could be shipped up to us. Great buying experience and great staff!
Jessie Rook
I had the best experience buying my X3 here! Dan was super helpful and the pricing is so transparent and reasonable. Great customer service. After I decided which car I wanted, the whole process including my trade in took less that 3 hours. I’ve literally spent my entire day at dealerships and walked away frustrated. None of the annoying back and forth. All the cars are so nice and in pristine condition. If you’re looking for a higher end used car, definitely check this place out!
Sophia Begus
Worked with Patric and Dan. They set me up with a beautiful Mazda, and made the entire process so easy and even fun. They clearly care a lot about their customers and make sure you fully understand every part of the process (without being rude or patronizing). Overall a very positive experience- I highly recommend buying your next car here :)
Karthik S
I had a 5 star experience shopping for my audi q5 with Patric and Definitive Motors. The price was fair, they offered a price match in 250 mile radius, got me a great rate and I got out with my new vehicle in couple of hours. What was impressive for me is the sales and after sales experience. Patric responded to my questions very swiftly even after couple of months after purchasing the vehicle. The 5 day return flexibility and free oil change are a bonus. Definitely consider this place for your vehicle purchase.
Joey F
I have been looking here on and off for years whenever it has been time for a new car. Patric has always been attentive and kind and straightforward. I finally got one of my dream cars from here and I dealt with Patric Q. He has been doing this for years and for me, I appreciate the experience. He helped me get my car quickly, hassle-free, and with no BS. He was honest and quick to reply to my inquiries. DM and Patric will always be my go-to when looking for a luxury vehicle. Thanks, Patric!
Rick Locke
Patric Quin was professional, knowledgeable and efficient at getting our deal done. I bought a Hybrid vehicle (my first) so needed a bit more coaching to understand what to expect. I got that from Patric. I definitely recommend the dealership and Patric as a good resource for buying a car.
Lance
My old Volvo S60 died and was able to get a 11 year newer model with Definitive. They were helpful and even assisted in dropping off the car for a secondary inspection (They had one performed, but I'm more cautious when spending a large amounts of money). The whole purchase went smoothly. I did have an odd issue involving the keys provided. However, they worked with me to correct the issue, so I'll definitely check what they are carrying if I ever need another car.
Widya Shepardson
We spoke to Dru on the phone about a specific car we were interested in, set up an appointment for later that day and had a great experience. The COVID-19 procedures in place were reasonable and we were able to test drive the car and complete the paperwork in safety. Dru was very patient as we discussed financing and offered a competitive alternative to our already approved loan. The car is just what we wanted at a very reasonable price. Most importantly the no haggle pricing took away the normal stress of buying a car.
elizabeth grace
Convenient sales and financing process, great vehicle! This was the fastest and easiest I have ever bought a car. It was exactly as we expected from the listing and pre-sale phone conversations. We had an unexpected issue come up that wasn't covered under warranty and they made it right immediately. We enjoyed talking to the team, would buy my next car here. Thanks guys!
Paul Sebastian Urcan
I had an amazing experience, all the cars are super clean, they are not pushy trying to sell their cars, they have good prices. I’m thinking in the future to use them again.
London Kim
Buying a car is excited experience but sometimes it may stress you out. Thank you Dru, Patric and team at Definitive Motors. You made everything as simple as possible. Great communication with customers , answering all my questions and do the best as they can. I definitely recommend my family and friends if they need to buy a car.
Zach Kaylor
Dan and Patric were great to deal with. No pressure and a super easy transaction. I highly recommend Definitive Motors as the first dealership to check when starting your look for a new car.
Donald Spier
I worked with Patric Quin, he is amazing super helpful not pushy at all and he is good at what he does. Such a good experience with him. I first bought a Prius and 2 weeks later came back for an Infinity QX60. Ask for Patrick ... love this place
Jaya Miller
Bought a 2007 Lexus from Definitive motors and could not have left happier. Patric was a huge help and was willing to work with me and my family to make the purchase happen in a time crunch, and answered all of our many questions. Highly recommend this dealership!
Cindy Z
It was the easiest (and fastest) car buying experience ever. The car was exactly as described on CarGurus and the price was already lower than anyone elses so there was no haggling. I couldn't be happier with my new Lexus...thanks guys!
Ilie Moiseev
Bought a car from them recently. Very nice car for a very good price. The process to buy was very easy the guys were great from the moment I walked in until drove off with the car. Didn't have to go somewhere else as they had a great deal on the car. I would definitely recommend Definitive Motors to anyone shopping for a car. And I will absolutely go there first next time when it's time for another car.
Brian Pate
Dan was awesome to work with. Very down to earth and easy to talk to. They're people centric, but to the point which is nice. Made the process very simple & effective while still enjoyable. Patrick hooked me up on financing and had a few compete for the loan and got me an amazing rate.
-Would highly recommend.
Josh Asper
Patric and fred at definitive motors made this a quick and easy process purchasing our new vehicle we would definitely recommend them to anyone
Ashish Puri
A very pleasant and enjoyable experience with this dealership. Never felt they were trying to sell. It was a very professional dealing, Dru and Patric were both to the point, helpful and willing to work to our convenience. Information was precise and clear I enjoyed working with them, it never felt like any prior car buying I did, things were settled via phone and texts and we just had to go pick up the car. It was as promised and shown in the pics and I would buy again from them next time I am in the market for a car.
Kevin Kamper
We had a really good experience with definitive motors. I never thought I’d buy a car online and out of state. We were looking for a specific vehicle for almost a year. Finally we found it here and just had to pull the trigger before someone else did. Of course, we had a lot of questions with this unfamiliar process and Dru Cordner took very good care of us and answered our many questions over the phone. It took a little bit longer than an in person purchase obviously, but they were very thorough and got the deal done and vehicle sent to us very quickly! I would definitely buy online from definitive motors again, better than sitting in a dealership for hours. Thank you Dru and everyone at definitive that helped us out! We’re very happy with our new Car!
Troy Wardlow
Experience was quick and easy. Patric was informative, courteous and accommodating. I was in and out in 30 minutes.
Ryan Stephens
This is how car buying should be. We arrived, checked out the car, Dru showed us numbers then got us into our budget with an amazing loan. It took 2 hours total. No BS, no games. I've spent 6 hours at other dealerships. Dru was amazing, earned our trust and followed through on his word. I will recommend this dealership to everyone I know. We feel like we were taken care of and that means a lot to us.
Mom Victoria
As a widow, this was the first time purchasing a vehicle on my own, and online at that! Patric was fantastic and made the whole process easy. I highly recommend Definitive Motors for your next vehicle purchase.
Alyssa Howell
I had a fabulous car purchase experience at Definitive Motors and would highly recommend to friends and family. Not only are their vehicles competitively priced, they have a no-pressure environment and a pleasure to work with. I mostly worked with Freddie who was very patient with my three vehicle test drives and the time I took for due diligence over the course of three days. Went through financial paperwork with Drew and he was great as well. If you find a car you like here, don’t hesitate to pull the trigger!
Lux_Origin Adventures
One of the best dealerships I've ever been to. Because of my work schedule and distance I was unable to come in in person. Dan and everyone who worked there went above and beyond to make my experience smooth and stress free. Everything was done online and over the phone. They were very transparent and quick to address any issues fairly. I would highly recommend anyone who works here. I'm biased towards Dan but I know they all have good character.
Shiran Sathananthan
I had a great experience in purchasing my Audi Q5 from Definitive Motors. The entire end to end process was smooth and I greatly appreciate the effort that Drew and the rest of the sales and accounts team put into making my buying experience a pleasant one.
I especially appreciated the fact that:
1.Drew was not pushy in selling,
2. Gave me the necessary time to purchase but still answered my questions rapidly even though it took me about 3 weeks to come to the final decision,
3. Held the car for me for a couple of days while I got it independently checked out
4. Although, they didn't drop the price (per their policy), they were fair in their negotiation and requests.
I would strongly recommend Definitive Motors as a car dealership and especially Drew Cordner.
Toby Paterson
The Audi we purchased is a great vehicle. The price was fair. They did some extra polishing of a very minor blemish I noticed, even though I did not ask them to. Good people to deal with in the car buying process. The inventory is impressive and I will be back in the future to buy another vehicle for sure.
Denise Mix
Excellent service. Worked diligently to place me in the vehicle I wanted. Friendly. Up front on all aspects of the vehicle and purchase. Will definitely return for future purchases.
Trevor McDowell
The process of buying a car from Definitive Motors through Patric, was by far the easiest car buying interaction I have ever had. It was completely stress and pressure free, I had no worries throughout the entire process. When we got there for our appointment, Patric greeted us, took our info and let us go inspect and drive the car with no additional pressure to do anything else. We loved the car, and came back in and we were on our way to a new (to us) car. The process felt way shorter than the last time I bought a car, and he did everything he could to help us get the best deal possible. It was a wonderful experience, and I will most definitely come back and look at their stock again when I'm in the market for another car. Thanks Patric!
-Trevor and Ashley
Marcus Flynn
I recently purchased a vehicle here and the biggest thing that stuck out to me was the excellent selection of vehicles to choose from. I worked with Freddy and Patric and both of them were very easy going and friendly. After I purchased my vehicle it started making a whistling noise and when I told them, they offered to take it to the dealership for me and said that if anything wasn't covered by warranty they would take care of it. This put me at ease and the Audi dealership ended up covering everything too which was good for all parties. I would recommend a friend or family member to give definitive motors a look when buying a slightly used luxury vehicle.
Reyme Kirk
Please purchase all of your vehicles from Definitive Motors ! I would definitely recommend them to all my dearest family and friends. I have purchase two vehicles from them. Both vehicles were quality, long-term, reliable, perfectly priced cars. The whole staff is professional and caring from the Top, down! Dru communicated to me through out the whole buying process taking the stress out of buying a car.
Nnamdi Madakor
The services that I received when I arrived at their car lot exceeded my expectation; they have excellent customer service, courteous, empathy and to top it all, their vehicles are top notch. I am enjoying my Mercedes 450 GLS, and I would recommend this dealer anytime.
Jerry Jordan
Stopped by to check out an Accord SE. Dru had the car delivered to the main location within 10 minutes to test drive. Price was fair and the car was pretty clean/almost new despite a minor dent but the miles were very low and financing was fair compared to my pre-approved rate. Thanks Dru!
Brandon Fix
This was easily the most painless car purchasing experience I have had. No hustle and respectful of our time. Dan volunteered relevant information and answered any questions we asked. My wife had been looking for an older LX/GX and ended up going with a newer GLE 350 that was available for a great price. We were even given more on our trade in vehicle than expected. An all around great experience!
cathy bobek
I had a wonderful experience with the people at definitive motors! I have not purchased a vehicle in many,many years but was dreading the process when I found the vehicle I wanted. Patric was simply adorable and very factual and helpful and informative and funny also!. The whole process was clearly communicated and went as well as could be expected despite a few bumps in the road. Boris took over the process when Patric went on vacation, and he was excellent also. It’s a scary process buying a used vehicle and it actually went better than I expected. My emails and texts were answered promptly and that is most reassuring when going through a process such as this.
If I had to buy another used vehicle, I would check these guys out first!
Thanx
Mikias Tewolde
I bought my Bmw from them, would recommend if you’re into euro cars as they have a great selection and fair price! One of the smoothest transitions you could ask for! Patric was very flexible and helpful, as I was coming up from Portland to buy the car! Answered all my concerns, everything added up. Bought the car before even a test drive! Good group over here.
K Gray
Hi! I Found Definitive Motors by chance and I'm certainly glad I did. In researching the vehicle I wanted, I came across Definitive Motors which had the model and packages that I was looking for. I made contact with Patric who was very helpful and a pleasure to deal with. The whole process was very relaxing and professional. Certainly was well worth the drive over from Spokane, WA to purchase. I would most definitely encourage anyone looking to purchase a luxury vehicle to take a look at Definitive. You will not find a place that has better service or a vehicle selection with an aggressive price point anywhere! If you haven't browsed their inventory yet. Keep a mental note on how many of their vehicles aren't just base models but come equipped with some nice premium upgrades. This is at least my experience. Good luck and happy shopping!
Matthew Robinson
I flew from Boise Idaho to get the car I wanted and I would do it again. Patric was great to work with and made the process so easy. Once I arrived I test drove the vehicle and was down the road back to Idaho in less than an hour. Would highly recommend them to anyone in the market for a great luxury vehicle.
Léa & Ronan Stern Le Bras
We had a great experience buying a car from Definitive Motors. Dan was very professional and even gave us a first tour of our future car on Facetime so we wouldn't waste our time going to the dealership. We will definitely consider Definitive Motors when it's time for us to get our next car.
Bart Pietrzak
I hate buying cars! The thought of interacting with sales gives me a negative reaction to the whole car buying experience. When I stopped at Definitive Motors with my family (two kids) to look a car of interest, I got to work with Patric. I was very impressed with his attentiveness to our needs and just being a straightforward individual. He was quick, understanding and worked with us to get to finalize the transaction. I would highly recommend this dealership to anybody who doesn't like to waste time and appreciates to work with very competent people. I would definitely buy another car from Definitive Motors!
Maile Erschen
I could NOT recommend this place anymore to buy/trade a car. Dan helped me get into a new car I have been dying for and he made it so incredibly easy for me. Not only that but for a great price as well. Very honest people here, and not only that but they truly want to see you get what you want and need. I also want to thank Patrick in finance for making the numbers work for me as well. Amazing place to buy a car and would 100% recommend anyone to this place over and over again!
Len DeLeon
A really good experience purchasing my Lexus from Don. I checked out the car in the evening, took care of the paperwork the next day. Upon arriving, I didn't like how the financing was done, but Patric redid the paperwork from scratch within 35 minutes and got me a much better rate. Almost impossible in other car dealerships, but Definitive Motors makes the purchasing experience seamless. I had an issue with the vehicle the next day outside of their warranty, yet they took care of it to ensure I was happy with my vehicle. Do your research on the vehicle you want, then pay these guys a visit. Steve, Don, and Patric will relieve your apprehension from purchasing a luxury vehicle from their car lot.
Ben Harrington
Details: I bought a car from Definitive Motors last month and I wanted to share my experience. First off, I am young and this is the first car I bought for myself. Second, the entire transaction took about 47 hours from test drive request to purchase. It all started when I found the car I was interested in on a Thursday night scrolling CarGurus. I messaged them through their website at 8pm asking for a test drive Friday afternoon, they responded within minutes confirming the time I asked for. I arrived the next day to take a look at the car. They let me look around the car, start it up and then I ask for the test drive. Back from the test drive, I sit down with Dan (sales rep) to talk through the car. I had taken a very good look at the car an noted all of its flaws that I could use to negotiate the price. I listed all of them and talked through my concerns with Dan. Then I gave him a -30% list price Low Ball offer. He didn’t bat an eye. To my surprise he instead asked me to email my list to him so that his manager could get the car “fixed” or at least try to repair a few of the scratches and dents I had found. I agree and then leave. The next day I’m snowboarding all day and I receive multiple updates on the cars status and what their team is doing to meet my needs. Then I get to their location at 4pm, re inspect the car talk through the fixes and sit down to make the deal. Though I wasn’t able to get them to move on the price, their list price was already very low 3K below KBB. They also didn’t give me an insane APR either so I was throughly impressed and pleased with my purchase.
Personally I would go and buy another car from Definitive and would recommend everyone to check them out if you are looking for a barely used car.
Dave
The selection of pre-owned luxury SUVs was quite good and the vehicles were in great condition. Compared to other dealers, the prices seemed to be fair, although they were non-negotiable. Employees were polite and pleasant. Purchase paperwork was ready to sign when promised and completing the purchase was quick and relatively painless.
Dan, our salesperson, was friendly and knew the inventory well. Overall this purchase experience was excellent!
Clint Schneider
Found the specific car model we were looking for @Definitive Motors through CarGuru. Called to make sure the car was available and that we could get in to test drive (appointments req'd w/ COVID safety efforts). Drove 1.5 hours to dealer and saw vehicle out front and keys waiting. Asking to move forward with purchase, was given honest and transparent information on vehicle pricing, vehicle history and a trade-in value. Agreed on numbers and wife and I were "let go" to grab lunch while paperwork was put together. After a 30 minute lunch we received a good-to-go text and spent another 20 minutes signing papers and getting the keys. Very smooth, honest and easy process. We will definitely look at Definitive Motors again in the future.
Ron P.
Patric and Dan were excellent in their help for us to buy a Range Rover HSE and ship the car to another state. We are very happy with our new vehicle and their pricing was the best as well!
Sean Powell
My wife and I had a great experience with definitive motors. We had been searching for a Subaru legacy when we came across the one here at Definitive. The price was unbeatable when comparing comps. The car was in great condition, the staff was friendly and the service was great. Will use Definitive motors again
terry waller
4 minutes ago
Omg! I'm still in shock with my experience and purchase of Top of the line Range Rover!! So freakin excited!! I own a restaurant so I know good customer service this was top of the line CUSTOMER SERVICE!! Patric and Dan are true professionals!!We tested drove 3 car's they literally had me in and out in under an hour. I will definitely use their shop for services as well and am beyond ecstatic about this new rover.
Joe Soeprajoegi
I want to give a big shout out to Patric at Definitive Motors for his excellence in customer service. I have been looking for specific car for my wife for a while. I made the first contact to Patric via email to let him know that I’m interested in coming in with my wife to test drive the car. He replied right away and said that he would get the car ready. When I got there and saw the car, I’m totally amazed with it’s condition.... simply flawless! Of course I checked the maintenance record of this car in Carfax prior to visiting the lot. I did my research of the market price as well for this car and found that they offered the lowest from them all. We test drove and loved it very much so did my wife. So, We decided to buy it that day. From there on, the whole process including financing and finishing all administrative paperwork took less than 40 minutes. It’s a breeze. In addition,he was able to find a lender that beat APR rate that my bank previously approved. Patric, thank you for providing the most pleasant experience in car buying.
Keep up the good work!
Ryan M
Just bought a 2014 Forester. Patric was professional and polite. The entire process was easy as pie. Would buy again.
Alan Litwak
Dan and crew at Definitive Motors were very professional, straightforward and a pleasure to do business with. My vehicle was waiting, detailed and ready for review after arriving from out of town. High praise gentlemen.
Starr Newell
I had the best experience purchasing my new car at Definitive Motors in Bellevue. Their cars are very fairly priced. All of the people I interacted with were friendly and helpful to me. Dru made the sales process so easy and relaxing. It was an exciting and happy moment to find my dream car among so many really great cars. I am a very happy customer. I love to give and receive great referrals and this is at the top of my list.
Brad Disk
Second car purchase at definitive and a great experience. Patrick and Fred are easy to work with, I have great cars and want to help you get a deal done in a common sense way. They have great vehicles and experience was truly normal. Felt good and easy. We go back in a heartbeat for a third car.
Klaus Holzapfel
I had an excellent experience with Patric Quin at Definitive Motors. I purchased a car remotely and had it shipped. There were no hidden surprises. Communication was always timely and precise. There were no hidden fees. The car arrived exactly as described in mint condition.
The particular BMW I3 I purchased was hard to find and they had it at the best price nationwide.
I would certainly purchase a car from Definitive Motors again. They clearly stand out on the wide array of car dealerships.
Elena Moye
I've purchased a couple used cars from Definitive Motors and cannot say enough good things about them. The sales guys were always super friendly, knowledgeable, and never once pressured me to purchase. This latest purchase I actually left to eat dinner and came back in an hour. I've seen a couple reviews complaining they won't negotiate on price. I found that a relief. The price they had posted was more than fair compared to KBB and other sources so I didn't mind skipping all the haggling. And they did give me a little extra on my trade in when I was a bit hesitant about the financing. Paperwork was also a breeze and I was never pressured to purchase any of the extras. On my latest car (purchased on a Sunday) we did all the paperwork for 4% financing. They said they were waiting on one more bank that the believed I could get 2.9% from since my credit was good. We filled out all the paperwork for the 4% on Sunday but then I received a call on Monday morning asking if I'd come back in to redo the paperwork since the credit union came back with the lower interest rate they thought I could get. Now THAT is service! I would totally purchase my next car from them and would not hesitate to recommend them to my friends.
G Parrish (Theske)
I recently purchased a very clean 2012 G37 IPL vehicle from Definitive Motors and after a few days noticed an issue with the vehicle. Contacted the dealership with little hope of assistance but to my surprise they stepped up big time. Without any legal obligation they had me bring the car to their mechanic who fixed the car with no expense to me. It blew me away because it was a substantial amount of money. Even my spouse was impressed and will definitely consider buying a car from them which will be soon. Definitive Motors stands by their product. The staff was always respectful during the whole process. I want to thank the owner I believe his name is Fred once again. I will and have recommended the dealership to friends and family. Just know that this a dealership you can believe in and trust. Thanks again guys.
Anna Erwin
I had the best experience at Definitive Motors!! Patric was outstanding and so informative and helpful during the entire process of purchasing my new Mini Cooper! He was also extremely accommodating; He was able to arrange a same-day appointment for us to meet and get me into my new car. Even though he was with a couple walk-in clients when I arrived, he still gave me his undivided attention and was helpful/calm even if it may have been a hectic day! I had come in already pre-approved and ready to sign papers for my new Mini, but he went the extra mile and approved me for an even LOWER rate and made sure that I got the best deal possible. I am so beyond happy and would recommend Definitive Motors to anyone!
M Sharpe
I purchased a BMW through Definitive Motors and Freddie was my consultant. He was great to work with and the entire process was quick and painless. I was deciding between two different cars and after explaining some highlights on each, he sent me out for a test drive. No pressure and no hard sell. Great experience and happy with the car!
Mike B
Great purchasing experience. Price I paid for my Audi S5 was well below any other dealers. My salesman, Don, was professional and low pressure. Patric handled the financing in record time and got me an awesome rate. Whole purchasing process took about an hour and couldn't have gone any smoother. I would purchase from these guys again.
Barry Friedman
My purchase at Definitive Motors was very smooth. They aren't your typical car dealer with the ongoing back and forth negotiations. We agreed on a very fair price and it was done. I had financing set up already with BECU but they easily beat their rate. Their inventory was incredibly clean with low miles cars and the sales people were very low key. I would absolutely buy another car from them and would recommend them to my friends and family anytime!
James Sayre
Had an unusual problem with our car. Definitive helped us get through it with no cost. The car was under warranty. The manufacturer took care of it. The transaction was smooth. As usual the sale was "as is". but the price was right. Not a screaming deal but fair.
Kevin Shellenberger
I would highly recommend this dealership. The guys were very upfront about all information related to the car I was purchasing. There were no surprises of any kind because they took the time to go through everything.... the Carfax, financing, vehicle inspections. They were also very friendly here and at no time during my purchase did I feel pressured that I had to buy. I would gladly buy from them again when I'm ready for another car.
David Reed
Dru Cordner and this dealership made the process very easy.
We haven't bought a new car in 6 years because we hated the experience. Dru and Definitive Motors lived up to their "no hassle" promise. First the test drive, and this might not be the case for everyone, but he gave us the keys and said that he will see us when we get back. So no salesman in the car telling us all about the car that we don't need to hear. Second, the process of negotiation was seamless. They gave us more than a fair trade value for our Suburban, actually $1,750 more than the no haggle Car Max dealership.
We knew the exact car we wanted, but the selection of cars they had was impressive.
The paperwork was quick and easy and followed up on every promise. I would highly recommend Dru and Definitive Motors to anyone.
Sienna Holmen
Definitive Motors is truly a no-hassle dealer. They aren’t going to chase you down to make a sale, which I love. Freddie was very transparent and a pleasure to work with. Absolutely love my X5!
My check engine light came on the day after I bought the vehicle... (this happens people!) No, it doesn’t mean the dealership scammed you. It just means it wasn’t there when they did their inspection. After all, BMW = super high tech German engineering. I let the dealership know right away and Fred the GM took care of everything! They got my car fixed just in time for my anniversary. I highly recommend this dealer.
David Corbaley
I worked with Fred to buy a BMW from Definitive back in September. Best car buying experience ever. It's nice to actually browse through the lot without being followed the whole time. Fred asked me my interests, pointed out a few things I didn't know, which was very helpful, then left me alone until I was ready to test drive a few. I spent a bit of time there checking out a couple cars I settled on. After some in-depth questions from me and some great answers from Fred, we took care of all the paperwork. They gave me a great deal on my trade and a great price on the car. I drove off with my BMW, which I love! I highly recommend these guys. Great car buying experience and they'll treat you right.
Khanh Lieu
My parents were in the market for a Lexus RX 350, we looked around a few places, my general impression of the places we went were: sale men are arrogant, condition of the cars sucked, a lot of scratches and some even had damages to the rims, and at one of the dealership 2 sale ladies were shamelessly fighting over us made our experience so awkward. I finally found this white one at Definitive Motors, when I called and asked about it, I got Dru on the phone. He said he would have the car ready for us when we come visit. True to his words, as we arrived about 45 mins early, the car was right out front. He let us take a look at it for awhile, occasionally popped out to answer questions, we did not feel pressured or pushed and had time to discuss stuff with each other privately. My parents loved the condition of the car, by far the best one we saw. They were ready to talk numbers. Dru answered all of my mom’s questions and other concerns, tried to find a way to help us and accommodate what we needed. He was friendly, warm, while being professional and efficient at his job, and I never thought I could say this about a car sale man, but he seems trustworthy. He finished up our paperwork and signing was a breeze. Never once did he make us feel rushed, whenever I needed to interpret to my parents or if we needed to discuss any detail privately he allowed us the time and space. I definitely will recommend people to Definitive Motors and especially to Dru in the future.
Lauren Bolf
I bought my Q5 at Definitive Motors a couple of months. We worked with Drew who was extremely knowledgeable about the different cars and super helpful - he made the entire process streamlined and easy (never thought I would say that about a car dealership!). The car has been great and I absolutely love it. I would definitely recommend Definitive Motors and their team, and would buy another car from them in the future.
Michael Hodosky
Just bought a vehicle from Definitive Motors and it was the best vehicle buying experience I have had. They were very patient and communicated every aspect of the process efficiently. When you go to their lot they do not pressure you like most sales locations. Patric was awesome in the process and even reaches out to this day to ensure we are satisfied with our purchase.
Jennie Tanner
Steve and Patric were fantastic to work with! I found the car I was looking for online, gave them a call and had all of my questions answered. Within 2 days I had booked a flight to Seattle so I could drive home my beautiful new car. The price was fair, the car in fantastic shape, and the customer service outstanding. I definitely recommend Definitive Motors and plan to use them again on my next vehicle.
Linda Gray
I bought a 2014 Porsche Cayenne from definitive motors. I really enjoyed the entire experience. Steve was the one who helped me out and was really easy to deal with. He was very helpful and low key. I didn't have my check book to pay the down payment. They let me take the car anyway. Didn't try to sell me something I didn't want and focused on my wants and needs. The rest of the staff also were helpful and enjoyed that they all worker together to provide the best service. Very pleased with the vehicle. It's exactly what I was looking for. Great experience!
Noemi Aguilar-Grenzebach
After doing quite a bit of research, it became clear that Definite Motors was the best choice for purchasing our car. They proved to be straight forward and knowledgeable. We were very pleased with the price of the car, additional warranty & product options, friendly no-hassle service, and great financial rates. Our overall experience was excellent. We would highly recommend Definitive Motors for purchasing your next car.
TJ Kirsch
I just purchased a vehicle (recent model BMW) from Patric. It was the best auto buying experience of my life. There was absolutely no pressure. From the easy test drives, (we took several), to the responsive communication, my husband and I felt comfortable throughout.No haggling! And no upselling. He didn’t even try to talk me into an unwanted extended warranty. I would not hesitate to return.
It is a much more casual dealership than most in Bellevue, but it made our experience more comfortable. (If you prefer a slick dealership with salespeople in suits offering cappuccinos, and a high gloss showroom, this place may not be your style. And you would surely pay more.)
ralph myrick
Amazing experience! 2nd car I have bought here, which was a great deal and I had no problems with. This vehicle an x5 xdrive50i which was well priced for only 29000 miles and is still under factory warranty. Steve the sells person was very nice and knowledgeable and let me leave the lot on two separate occasions without the usual threats "that it will sell tomorrow". Patric the finance manager got me an amazing interest rate and did not pressure me on the extended warranty that I opted out of. Overall great experience, will hopefully buy third vehicle in coming years. Highly recommend!
ainslie earl krans
In May I purchased a used vehicle from Difinitive Motors over the internet. This is something I would never have done, but I relied on the apparent quality of stock and some reviews. You should know that I was not disappointed in any way. I bought this car because it appeared to be a very good price and high quality, even though it was 500 miles away and pictures and the word of the salesperson were my only guides.
When I arrived to pick up the car, I was not disappointed in any way. Sales was efficient, and the car was super detailed and as I hoped. While on the lot, I was very impressed by the quality and conditions of the cars on show. I believe most people will be very impressed and satisfied with dealing for a beautiful car from Difinitive Motors.
Nick Tomczek
Purchased a BMW from TJ at Definitive. I had researched prices for several weeks prior to purchase and they consistently had the best prices in the area. The whole process was one of the easiest car buying experiences I have ever had. There was never any pressure to buy or make a decision that day. The lot is small, but it's absolutely worth stopping by if they have a car you are interested in. I found my car online, let them know I was coming in, and the car was ready for me to test drive as soon as I arrived. If you just show up you may have to wait for them to pull the car out, but it's worth it! All of the cars I looked at were in excellent condition. I highly recommend Definitive Motors if you are looking to buy a car!
Luke Courtney
We found the best deal in town on a Land Rover Evoque at Definitive Motors after searching patiently for quite a while. Dealing with both Don and Patric was great. Both went out of their way to help us when we had an initial concern about our new cars exhaust system. I would definitely do business with them again and recommend them to others.
Ann House
Great experience! Everyone was super easy to work with. Dru knew his cars, and had great personal experience on the cars he showed us. This was the easiest car transaction I have had! It was nice not to be hassled and to purchase a vehicle that was priced just right. Also, I love my new car!
Charles Cramer
I had a wonderful experience at Definitive Motors! I had a specific car I was looking at, but there was no pressure and I was given the time I needed to look over the car and think then purchase over. I went back the very next day and purchased the car, Dru and Dave who helped me were both extremely friendly and straightforward. Their pricing is more than fair and their service is stellar. Highly recommended
loic roger
I had an excellent experience purchasing my vehicle at Definitive Motors in January 2019.
I worked with Dru and the process was very smooth and painless.
The car I was interested in had a very competitive price compared to other used car dealers.
It is a small operation but they have a very good selection of low mileage luxury cars.
Donald McLeod
I would like to take the time to thank the Team of professionals at Definitive Motors for a seamless car buying experience from start to finish. I was searching the internet nationwide for a particular vehicle and had narrowed my choices down to two dealerships. After speaking with Fred (Whom I dealt with throughout the entire process) I felt comfortable. Feeling comfortable with the dealership was important for me because I’m out of the country and would be buying the car sight unseen, and shipping it across the country. We very quickly negotiated a fair price and the deal was done! Fred was outstanding! Thanks. My wife has since received the vehicle and couldn’t be more pleased. It was as described and even more beautiful in person than in the pictures and videos that Fred provided. If you’re searching for something specific and come across Definitive Motors, give them a chance to earn your business you will not be disappointed. Thanks again!
Ben Randall
We had a very good experience with Definitive Motors. The whole process was relatively smooth, but took a VERY long time to finish up the paperwork. We ended up sitting in the office for a few hours waiting for bits and pieces of the financing to get figured out. We ended up having some hiccups with both my wife and I due to credit locks and ended up needing to come back the following day to finish the signing, but they were helpful through the entire process and we were happy with them.
The office is pretty small, and sitting in there for a long period was rough with all the Covid concerns.
Melissa Parsons
I just purchased my 2013 Audi Q5 from Definitive Motors and I couldn't be any happier! They make it easy and stress free to purchase a car. My new Q5 is in tip top shape and everyone at the dealership was so friendly and helpful. I was in and out the door in no time! I will recommend all my family and friends to Definitive Motors for sure. Great job guys... Thanks again for everything! :)
Gordon S.
I bought a 2014 Infiniti Q50 from Definitive Motors and the entire process was very easy-going. The price was very fair and the vehicle has been great. Patric was very helpful, he was patient and very accomodating throughout the entire process. I went on the test drive by myself and wasn't rushed to a decision. They also promised to take care of some minor cosmetic issues to make sure I'm satisfied with the purchase all around. I appreciate it, Definitive Motors!
Alan Herrera
I really enjoyed working with the team at Definitive Motors. They had a great selection of 2-3 year old luxury SUV's for less than half of original MSRP. I really appreciated the low pressure buying process and the reasonable value they offered for my trade.
Pro tip: Look at their inventory before you come in and make an appt. Their lot is packed full of cars and they will likely need to move multiple cars for you to test drive the car you are looking for. If you let them know what you are interested in and when you will be there, the car will be ready for you to test drive when you arrive
Brad Wittman
Honest, easy and highly recommended. From the first inquiry to the final sale the communication in email and text were prompt and professional. Freddie was great to work with and completely empathetic to our situation. They kept their word on the price we came to even after raising it the next day because they knew they had a diamond in the rough of other comparable cars. It’s obvious they really care about the quality and detailing of their product. I highly recommend them to anyone looking for a good quality car and an easy buying experience.
Ryan Winkler
We had a great experience buying from Definitive Motors. When we arrived there, the car we had called about was pulled out for us. We were able to take it for a test drive without a salesperson which was nice. There isn't much negotiating room on price but that was expected because the price was great already. The sales guys were relaxed and easy to work with.
S Redford
Such nice cars at Definitive Motors. Completely satisfied buying experience for me and, Freddie made everything pleasant from start to finish and I will definitely send people his way. Great price and the finance manage got me out of there pretty quick.
Kara Mattaini
We had a great experience at Definitive Motors. We basically knew what we wanted and found plenty of inventory at Definitive Motors. Patric and Freddy were polite, professional and responsive. We were out of there in under 2 hours. They even took our 10 year old car on trade. We will be back again for sure.
Philip Farquharson
I dealt with Patric at Definitive and had the best car buying experience to date. I had an extensive test drive of the car with no route restriction etc which is so common these days and upon deciding that I wanted to purchase the vehicle, Patric sat me down and walked me through everything including the history of the vehicle, Carfax etc.
Patric and the team were really helpful and assisted me in every way possible which took the stress out of the car buying process. Another nice touch is that they do not pressure you like other dealerships, zero pressure at all.
Very friendly & professional staff who aim to help customers in any way they can, I would recommend Definitive to both friends & family.
Tralee Harpole
I have to give a 5++++++ star to Definitive motors!!! From start to finish they were awesome !!!! I bought my car all on line and it was the EASIEST vehicle purchase I have ever made!!! The price was great as well as the service and communication!!! They set up all the delivery and when I received my new vehicle it was exctally as described in the information. I would for sure buy again from Definitive motors!!!
THANK YOU DEFINITIVE MOTORS!!!
Eric Li
Loved the place! Shout out to the man Patric for helping me pick my new car. Really positive experience and they are all super nice too.
David Swinney
Best Dealership I have been to in over a decade. Definitive Motors is as close to a true wholesale to the public dealer you will find in the region. Money isn't wasted on a large lot with a huge building, they have a small foot print and offer vehicles at a significant discount compared to big box dealers. No pressure and No hassle during the whole process, did not have to deal with the normal up sell with the finance guy! Very reasonable trade in offer on my car considering its condition. If you want a low stress experience buying your next used car...shop here!!
Chad Jackman
I purchased a 2014 Infiniti at Definitive about a year and a half ago. I purchased an extended warranty at the point of sale. When an issue arose that should be covered in the warranty, I was told that it had expired. I was under the impression that it would be valid for much longer. I called and spoke with the dealer that had sold me the car and warranty, he admitted that he had not been there long and was unfamiliar with that warranty companies paperwork. There was a box that didn't get checked, nullifying the warranty. When the dealer realized his mistake, he totally owned it! He got my warranty reinstated, my issue has been resolved and I got my AWD car back just in time for the snow storm! With so many dishonest people out there, it is nice to know there's still people who honor their word. Thank you Definitive!
Sandy J Smith
They worked with us with what we needed. They treated us with respect. And then the gentleman that did the financing papers was awesome. Only problem was that gas tank door was broken and caused a safety hazard they fixed right away. We found that problem when we hadn't even had the van 24hrs and got a warning light that a filter needed changed. I felt that if van had been completely inspected that should not have happened. That's why I gave them this rating instead of a 5 star.
Timothy Cheng
Definitive Motors provide you with friendly, easy, and stress free purchasing experience.Their selection of vehicles are great. You will likely spot a veheical you like with quality and price that is ultra competitive even in this seller market. Next purchase will likely be there again!
Tim Eichelberger
Patric was great to work with. I did a lot of research online. I found the car I wanted and did most of my communication via text. I set up an appointment to test drive, loved the car, they hooked me up on a good trade, and I drove my new car home. Straight forward team, no need to haggle, will be back for my next car.
Larry Baker
Dru, Fred and the staff at Definitive Motors were more than patient in helping me negotiate an online purchase. Great communication skills as they walked me through the independent inspection and my own niggling questions about a VERY special, collector quality Mercedes.
This was the first time I've purchased a car sight unseen and with this level of professionalism and negotiation it was a reassuring and rewarding experience.
And More! After taking delivery of my Mercedes the owner, Fred Chulsky, contacted me saying he had found an important (expensive) original accessory in his inventory and would ship it to me. After working out the logistics, the Stereo system arrived. What remarkable after sale service!!!
Melissa Knapp
Thanks, Dru, for all your help with the purchase of my 2018 MB Metris van. Best car-buying experience we'd had in a long time. We felt very comfortable, had all our questions answered, and were able to get it a good price. Kudos to the detailing crew; the van looked like new!
Dennis L
Loved having an appointment time. The car was ready for us when we arrived and we were driving within five minutes. No haggle for final price. Patric was a great salesman. We were in and out with our new (pre-owned) car in about an hour. Will come back for another car and recommend to friends and family.
Rebekah Zaharia
Got my 2013 Mini Cooper S Coupe here in about an hour and a half, which is unheard of. They are honest and non-pushy, genuinely good people (very rare in my experience at used car dealerships). The car was even better in person than in the Craigslist ad. I worked with Dru and we agreed on a very fair price, considering that they also ordered me a new grill part that had fallen off during the test drive due to some shoddy repair work from the last owner. They also let me do $1k down so that I could come in the next day with a cashier's check to pay the rest. On that day I dealt with Patric, who is also very professional. I've had the car for almost two weeks now, and don't regret a thing!
Brandon Lamb
Traded in my BMW 335is for a Toyota 4Runner. Dan was friendly and helpful. I left feeling like it was a very smooth transaction and got a fair deal.
Jim Motta
Great luxury used car value. Fred and his team keep overhead low and their profit margins lower. Bought a Lexus GX that was three years old. Saved $23,000 (36%) vs new. Only 28,000 miles on a SUV that will go 200,000 miles. Definitive Motors did a better job of detailing the car and making it like new than both Lexus Dealerships in town. You are buying a luxury used car, not the dealerships luxury building.
Vanessa Bedolla
Recently purchased a 2016 Lexus IS300 from Definitive Motors. I had been hesistant to purchase as going to a dealership makes me cringe. But this was by far the best experience I've ever had. No hassles or pressure and finance was quick & easy. Patric & Dru are the best. I would recommend them to anyone in the market for a new car!
Skip Feher
Bought a 2003 BMW Z4 from Steve. It only had 58,000 original miles and was beautiful (still is). The only issue was an LED display in the dash that was pixilating. I read the earlier reviews and did my due diligence on Definitive Motors and on this make, model, and year of car. Definitive offers the best prices for their cars and I knew the price they were asking was reasonable. When it came time to make the offer, I asked that they have the display in the dash repaired or replaced and we did a small amount of bickering over the price. Steve was able to budge a bit but do not go in there expecting to low-ball them or get into a large price negotiation. If you do, you haven't done your homework and are not being realistic. The whole experience was excellent and Steve followed though on the display repair. I am very pleased and would buy from them again. SF - Maple Valley, WA
Ray Ventura
I made first point of contact with Patric. I had been shopping around for a car for quite some time, I knew what I wanted and had no desire in swaying away from my original intent. If I could I would give Patric and the dealership a star or metric rating above from what we are capable of doing so. The service I received from Patric was phenomenal.
Before I go on raving about Patric and Definitive Motors, I would advise everyone to please research the car that you want; about the model of car that you’re after for, make sure you know what you want and are unwilling to compromise on, learn about the different trim levels, then learn about what options it currently comes with. A lot of people make this mistake and end up very disappointed. In most instances, they end up blaming the dealership and the sales person that sold them the car. Also learn about the limited warranty, contact the appropriate dealership in which your car is originally housed from and ask if warranty is transferred over, the mileage and time frame in which the warranty will drop off, also find out what is covered by the limited warranty. Research, research and more research. Also, Carfax! Do the background on the vehicle. When you’re confident enough, go see the vehicle in person (Granted if the vehicle is still available for sale) and make sure everything works.
It’s not wrong or bad to know so much more about the vehicle than the sales person. Truthfully, you’re not only doing yourself a huge favor, you’re also saving yourself a sweet amount of time.
I purchased a lease returned 2014 BMW i3 with only 8k miles. I knew what I wanted, knew that the warranty was going to transfer over to me and knew what was covered by the warranty, I made sure to contact BMW of Seattle to ask about how it would be handled. I knew what trim levels were available for the make and model of my car and knew what options I wanted, I did not compromise at all as I got everything I wanted on my check-list. I saved myself and Patric a lot of time, I was in and out of Definitive Motors driving away in my new car in less than 2 hours. I made sure to ask if the vehicle was still available and made sure to know which ones I would be looking at, Patric pulled up all the cars that I was interested in, he knew right away that I’ve done my full extensive research. I was confident in my purchase and confident with Patric. I would highly recommend seeing him as he was very professional, straight to the point and showed that he was there for you and really cared for you from A to Z. The process was painless, effortless, and hassle free. You are not made to feel pressured into buying the car. When I’m ready to purchase another vehicle, I will be coming back to Definitive Motors to purchase from Patric.
Dan B
Purchased our new Q7 last fall from Definitive Motors & love it, it was worth the 2.5 hour drive from central Washington. If your in the market for high end, low mileage vehicles with clean Car Facts then this is your place. Two thumbs up for our sales guy Patric and Boris who took time out of his day to run us around to the Audi dealership to help us purchase an additional key FOB. Thanks again Dan.
Jose Gutierrez
This was the fourth place I had gone to see a car I was interested in. By far, this place was much better than other dealerships I had gone to. They were not pushy nor did I once feel uncomfortable (usually do when salespeople keep prying). Dru was extremely kind and enjoyable. All of their cars were beautiful. I would definitely recommend to anyone looking to buy a nice car at a reasonable price with no hassles.
Jonathan Moore
I recently purchased a 2011 Volkswagen Tiguan from Definitive Motors at a fantastic price! The vehicle was in remarkable condition. It was a really low pressure transaction. Dru was a very helpful and patient salesperson, and quickly answered all of my questions related to financing the vehicle. I was in and out of the dealership in a couple of hours. I highly recommend Definitive Motors.
Adri Richards
Last weekend I went into Definitive Motors. I purchased a 2012 Lexus IS250 F sport. From start to finish, this was hands down the best ever car experience I’ve ever had buying a car. My salesmen TJ gave me great detailed information about the car I wanted to buy, an what they could offer me for my trade in. I told him credit union that I wanted my loan to go thru. They were able to accommodate my entire request. I got the car I wanted, for the price an interest rate I hoped. TJ and the staff were very up front an honest thru the entire purchase of the car, making this a very quick and seamless process. I’d definitely recommend visiting Definitive Motors when you are in the market for a new car or just looking to browse.
Kristina Williams
I recently purchased a car from TJ at Definitive Motors. The experience was great. They accommodated me and my busy schedule, allowing multiple test drives as well as taking a deposit so the car didn't get sold out from under me. Each time I showed up the car and been cleaned and pulled up front. TJ was quick and responsive to any and all questions. It was a very easy transaction and I would not hesitate to buy a car from them again.
Max Nolan
I was impressed by the professional courtesy Definitive Motors showed me. I had the best experience ever buying a used vehicle. Everything was as promised, and there wasn't any hiccups they couldn't resolve peacefully! Amazing dealer, Thank You!
Mike W.
Very easy buying experience. Traded in one car purchased another completed details over phone then went to dealership. Everything was ready and transaction completed in less than an hour.
Update: I had a service issue with my car about a year after purchase. Fred, the GM completely took ownership of issue, gave me a loaner and completed service for me.
I would recommend this dealership to anyone looking for a great used vehicle and a dealership which stands behind the cars they sell,
Brad S
I had a good experience here. Low pressure sales, honest team of people. I bought my '15 GTI with 13k miles from them and they took good care of me. I was in and out in a couple of hours and that included all of the paperwork and a second test drive. They also just handed me the keys for the test drive and let me go by myself which was nice. Lots of other dealers will try to over-sell the car on test drives whereas these guys let the car do the talking. I would recommend this place for a used, sporty car. You won't feel pressured either.
autumn george
Had a great experience buying at this dealership. Very professional and friendly staff .that brings success (Great car/Great price) to the customers. Gave me a very fair price for my trade-in as well. This dealer offers great deals at the absolute best price! Husband and I both agree, HIGHLY recommended dealership!
Ian
Buying my car this past week at Definitive Auto was the best car purchase experience I’ve had. Dru was a pleasure to work with, was honest with me, always answered my phone calls or returned them promptly and answered questions and worked with me with no pressure to ensure my satisfaction. The car was priced very well right out the gate and all add on’s were ones that I requested and were offered without any gamesmanship. He was able to find me a warranty that really suited my needs for a great price. Even after the sale was done, Dru offered to have the car buffed out one more time. I would definitely buy a car at Defnitive Auto again!
Sam Zhang
I just bought a BMW 2013 coupe here. Patricio and Steve helped me a lot and answered all my questions. They gave me discounted price as well as warranty. I really like this place and definitely recommend this one to others. People there are very professional and nice. They will give you real valuable advice. Their car price is lower than other dealers but better quality than others at least in my case.
Ji-hyuk
I was planning to buy one of their cars, Audi S5 Cabriolet, so I met Patric and decided to buy it two days later. However, after two days,he said it's sold when he was off, and he didn't tell me that car was sold until I sent a message for buying the car.
I didn't really know they DON'T hold any of their vehicle's, so he said it's my fault because I didn't buy the car the first day.
If he just told me he didn't hold any cars, I'd have moved forward it.
If you want to get one of their cars, you have to pay same day.
Bryan Fuller
I called from Spokane, WA and talked with Tony. Being so far away he understood I couldn’t just drive there that day to check out the BMW I was calling on. He did a complete walk around with me on the phone. Sent extra pictures and was very honest about it. I have Called other dealerships in the Seattle area over the years purchase a car and when I get to Seattle And see the car in person it’s not anything like they Described. The BMW purchased from Definitive motors Was just like Tony described. It was such a welcome relief as this is the car I was looking for. They have A great selection to choose from and all of the staff was amazing. I will purchase from here again and recommend them to anybody. Thank you Tony for all the help. If you’re looking for a clean BMW Audi Lexus style car give Tony a call.
Matt Kessler
Best experience we've ever had at a dealership! Steve was very friendly and took a hands off approach while at the same time was happy to answer any questions we had. We were given the keys to the 4runner we were interested in and were able to take it out for a spin on our own. Afterwards, the negotiation process went very smoothly with no "back room" dealings taking place. Their prices were very competitive and easily beat any other options on the market. We got the sense the folks here are trying to do things the right way.
Shannon Gifford
We have nothing but great things to say about our experience with Definitive Motors. From the minute we stepped on the lot, it was a pressure free day and given lots of time with the car to make sure it was the one for us! Special thanks to Steve and Joost for making the purchasing process so smooth! We we definitely consider buying a car from them again!
Abi Jagun
Very happy with the car, the process of finding the car, the price and the customer service.
Whilst I knew the car I wanted - make, model, year, mileage etc. and the price I was prepared to pay, it all didn’t come together until I got to Definitive Motors (DM). They had the car I wanted with the right specs, Dru answered the questions I had and let me have as long as I needed to make a decision - including getting the car checked out by an independent service center (a deposit was required for this).
A number of reviewers have commented on the quality of customer service, I have no complaints and even had a quick recommendation from a recent buyer while waiting to test drive the vehicle! Also, I visited 6 dealerships before DM, and while I know that there is always a “game” that’s played in such places it felt less overt. Yes, there was the “man upstairs “ that had to consider my counter-offer but “he” was respectful and civil :-)
Lastly (and by no means least!) Patric got me a much better finance rate than my research turned up.
Would highly recommend. Tell the “man upstairs” I said “hi”!
wayne schlepp
I needed a car but dreaded shopping for one. We knew what we wanted and what a fair deal looked like. We purchased our vehicle from TJ who was very straightforward, no gimmicks or games. In under 2 hours, we traded in our car, got financing and walked out with a new vehicle. This was such a painless, easy transaction. All people there are helpful. I have already recommended to a friend looking for a used, higher end auto. Best prices/cars you will find in the area.
-Joan B.
Heaston Family Adventures
Our buying experience at Definitive Motors was outstanding! The quality of vehicle we purchased, the price, the customer service, and the buying process was all A+!! We have four kids and they were all very welcoming to them as well which is important to us! We would highly recommend doing business with them!
arpad kadarkay
I Purchased a BMW from Joe at Definitive. I have had 3 BMW's in the past, this by far was the best experience I have ever had purchasing a BMW. There was no cheesy sales pitch,no back and fourth drama, it was the best professional,seamless,stress free deal. I got a amazing deal, so let me tell you thats just the start. I took into BMW a week later to have it washed....The BMW dealer said after washing my car, "hey did you know you need new tires" I said no way...I just got it and it only has 20k on it. They replied the are High Performance and need sooner replacement than regular tires. I called Fred the GM at Definitive, he said just bring the BMW here I will take car of it! Now mind you I had already drove off the lot he was at no way responsible to do anything. What he did was personally drive me to Discount Tire walked with me to the counter and said, can you please get him a new set of tires and send me the bill! If anyone ever needs a definition of Customer Service Experience! Just walk into Definitive Motors and ask for Joe or Fred! Thank you guys you have a lifelong customer.
Audumn
Dru is the man! I purchased my 2011 bmw m3 here a couple of years ago and it was a fast in and out deal. This is a car I’ve been wanting for a long time. They have a great selection of vehicles and can tell they know what they are doing. Thank you so much! I would highly recommend anyone to buy a car from them!
John V
As easy as car buying gets. Just made my 3rd purchase from Definitive. Friendly, low-pressure sales staff. Test drive as many times as you want and for as long as you want until you are ready. No need to haggle over price. You're previous negotiating tactics need not apply. These are already the lowest wholesale prices you will find. These are mostly high-end, luxury autos that are pre-owned or coming off lease. Consequently, many are coming off factory warranties so do yourself a favor and purchase an extended warranty and walk away with the peace of mind that brings. Fred and his team aim to treat you right and bring you value.
Brian St.Pierre
So here's the deal. I is talking to my brother about buying a car and he had just recently bought a car from a guy named Patric at Definitive Motors and he said you need to go see my guy. The guy was great, couldn't ask for a better guy. No pressure, no annoying sales pitch and he had an idea that I knew what I wanted. I ended up buying a car there. They sell an aftermarket warranty if the warranty of the car has expired. Long story short, the have a good group of people working there and sell vehicles and a good price.
Rob Chenier
I recently purchased a vehicle from this dealership. Patric and Greg were a great help in making me feel comfortable with my purchase and setting me up with appointments along the way. I would definitely recommend this dealership to anyone that is looking for a quality used vehicle and wants peace of mind.
Curtis Gasser
I rarely give 5 stars because that is perfection, and never to a car dealer...until now. This is a no hassle dealership, they treat you with respect, and also help you select the car you really want. What I mean by that is they will oblige you and allow you to try something they know you really want, but don't push you to allow you find what suits you.
Patric allowed me to drive 4 or 5 cars (alone, for some time to really get familiar) and some of these test drives required as many as 6 cars to be moved to free my choice up, even though he knew I wouldn't like it. this became a 3 day process to find "my" car.
As it turns out, I settled on my first choice, after driving all those cars.
I would recommend them to anyone - they know their stuff.
Abigail Drollinger
Super easy to buy my car but they gave me only one key upon purchase and one of the break taillights was out and didn't realize until I drove it home and someone told me. Not something you could see when test driving it but not something you'd think they'd miss. It's just small things but they are a pain to buy and get fixed after just spending a lot of money already.
Inna G
Over the past 7-8 years, I've purchased three vehicles from Definitive. My experiences ranged from very targeted and specific search to 'I don't really care - just need reliable transportation".
In all cases, my purchasing experiences had been great. There have been a couple of follow up issues that needed to be addressed (used cars after all) and they are handled expediently and with high quality.
The staff is extremely knowledgeable and able to offer expert advise from a 'customer first' perspective.
Each time, everything that was discussed (including and especiall pricing) was fairly and diligently executed.
I fully support and highly recommend this small business.
pawan parashar
My husband and myself bought a used 2007 Audi A4 from this dealer. We were provided with all the information about the car including car fax. The representative was informative and answered all our questions. He drove us for a test drive as we did not have insurance at that point. He made calls to the owner twice when we asked for a price negotiation and it was close though we had not got to our ask price. Overall we knew we had a best deal as we had been to a couple of dealers before this one. In General, We found that the cars here are Clean and tidy.
K Okon
Definitive Motors puts the luxury back in the car business. Ask for Dru! He had so much patience for my family, who bought a convertible BMW for my dying dad. For his last summer, we are so happy he gets to ride with the top down and Dru gave us a five-star experience. He really doesn't forget the customer service aspect of a car purchase, has great phone skills, will answer all your questions and only took 20 minutes to get us through financing! Thank you Definitive!
Matthew Kover
Recently purchased a vehicle from Definitive Auto and the experience was flawless. The car was ready for a quick delivery and the paperwork process was simple. My Sales Professional TJ Frost made the entire process feel honest and very comfortable working with me during the negotiation all the way through the close of the sale. The General Manager Fred Chulsky, was prompt to follow-up after the sale to confirm that the car and the buying process were to my satisfaction demonstrating a sincere commitment to customer service. Next time you are in the market for a quality luxury vehicle I highly recommend the Team at Definitive Automotive.
Rich Stuber
Exceptional experience! I flew from Spokane WA because I couldn't find a late model Audi A4 with the options I was looking for in this market. I found Definitive motors advertising the car I was searching for, but was a bit skeptical that the car would be so nice at the price listed. I spoke to Steve and he assured me it was so I scheduled a flight. The 2015 Audi A4 was super clean and in show room condition! I also spent more time inspecting and test driving the vehicle than I did completing the paperwork - Patric was very good to work with - no pressure, hidden fees, or up-selling. Highly recommended!
shi jiechang
Excellent dealer, reasonable price and very friendly service.
Marisa Mohn
Just bought my 2014 Infiniti QX50 from Definitive Motors and I had a great experience! The first time I came to test drive the car it was a no-pressure experience. They followed up with a handful of texts over the next few days, offering to answer any questions I had about the vehicle. A few days later I came back and drove the car for a second time and bought it. The price on my car was well below KBB value and had been reduced the day prior to me purchasing it so there wasn't much room to negotiate price but I knew I was getting a great deal. I could've searched for months and not come close to finding the deal I got at Definitive Motors. Patric handled the financing and provided some great extended warrantee options. I wouldn't hesitate to recommend Definitive Motors!
MrAndMrs Badal
Buying a vehicle is always stressful. Dru was amazing. He made it very easy. The 5 day return from this dealership lifts off the stress a little bit. Dru worked with us to make the right choice. The experience was wonderful. Thank you Dru!
Robert Daltre
No hassle experience. I visited the car I wanted several times and they had me test drive more than once. Quick and easy once I pulled the trigger on the deal - in and out in a couple hours. Gave me a great deal on my truck for trade-in as well. Patric was great...told him I would be back in a couple years for another one.
Mary Lampert
Saw the car on website, made an appointment with Patric and the car was ready for a test drive when I got there. No surprises with the car as advertised, and Patric got competitive financing for me in less than 15 minutes. No pressure at any point in the process and saved allot of money over a new car price.
Ernest Richardson
Go down there and see Patric he’s a good guy and will be park hard to get you in what you deserve thank you brotha
WMX 2.0
Applied for a Shelby GT350 and was upside down a ton in an over priced Type R that I neglectfully paid plus plus for... a few days go by and things seemed impossible with my negative equity to get the funding for the car. Russell and his team worked their tails off to find a lender to make the deal work and it was quite favorable.
Very tight knit group of professionals who’s owner seemed to be an instrumental factor in how they do business. Very cordial man. I was able to secure my 350 at below msrp WITH my negative equity.
Simply amazing job and thanks for making my dream car happen Russ!!!!! God bless!!!
Nishant Prasad
Wonderful purchase experience on a BMX X6, the price was well below the market compared to any other dealers in the area. Every car is priced to sell. I got the best financing option, I originally accepted a rate for 2.24% but they found a bank for me that offered @1.99% the next day and called me to re-sign a new lower payment. I don't think anyone else would shop you for a better rate after the car was already sold. The car lot is definitely smaller but if they had their cars on a bigger lot you wouldn't get such a deal. You have issues talk to TJ or anyone at Definitive and they will do what they can to get it resolved.
Ashley Anderson
Great place to buy a car! I absolutely hate the process of buying cars, but this was not your average car buying experience. They had a very impressive inventory with very knowledgeable staff. We worked with TJ & Daniel who were both an absolute pleasure to work with. As we were driving off of the lot we both agreed to always go to them first for future car purchases. I 100% recommend Definitive Motors for your next vehicle purchase.
Sincerely,
Ashley & Brad
Drew Constant
Just purchased a like new Vehicle from Definitive Motors and was absolutely amazed with how great the service was. There was no pressure to buy and once we decided to buy TJ was extremely helpful in closing out the deal in a very efficient manner. No hidden charges or last minute surprises. Would recommend to anyone and would happily purchase from again.
Ed Walker
Very good experience dealing with Dru and Patric for my 2014 BMW. We negotiated a very fair price, more so on the car I bought than the car I traded.
That may be why they chose not to compensate me for the second key I bought afterward from the dealer since the car came with only one key. It’s not cheap.
Anyway, the overall deal was good but not 5 star.
Elle' Still
I recently bought a used 2007 Jeep Grand Cherokee from Definitive Motors in Bellevue Washington. I live over 200 miles away from Bellevue, so I called in and asked for a review of the car. They gave me a very honest review of the car, which I appreciated. The salesmen were very friendly and easy to work with. I am very pleased with the car I bought, and I recommend this dealership.
Anil P
I Recently Purchased a BMW X5 from Definitive Motors and I'm very please with their service and the way they handle the customers , Compared to may auto brokers in the market such as EBA & Bellevue Auto House.
I really enjoyed the way Steve & Patric , they are very nice and friendly people.
I definitely recommend people purchasing vehicles from Definitive motors.
James McDonough
My wife and I purchased a Mini Cooper from Definitive Motors the beginning of this month and have to say that we are extremely impressed and pleased by the service and care given by everyone who helped us. Joe was great and made everything easy and pain free, not to mention fast. I would and already have recommend them to others. Great selection, we will be back for our next purchase. Thanks
Shelley Roberts
f you think you will get your best deal at one of the big car dealerships ~ think again. I shopped that way for years and sure had my eyes opened after dealing with Steve and Fred at Definitive Motors. I had shopped at a Lynnwood dealership that didn't have what I wanted, even though they advertised as such, and they offered me a very low price for my trade-in. And I shopped at a Bellevue dealership that was the very definition of why I hate car shopping. Definitive Motors has a good variety of nice cars and SUVs, priced to sell below market (I had done my homework). I went in after work and left with the beautiful 2013 BMW SUV I had been looking for ~ all within 2 hours ~ and got twice the money for my trade-in. These guys are honest and low-key. I will never shop anywhere else for a vehicle.
bilal khan
I generally dread buying a used car but buying one from Definitive Motors was a breeze - straight forward and simple - and fairly quick process - they keep only the good ones so no concerns there and pricing is reasonable - glad they are around to make car buying easy!
Chris Nicholson
Service was excellent. No pressure when we arrived. Patrick was genuine and easy to deal with. If I ever need another vehicle, they will be my first choice for sure.
Rhett Stern
I was looking to trade my vehicle for something newer and found the exact vehicle I was looking for at Definitive. Freddie and Patric made my experience quick and easy, and I look forward to seeing them again when I bring my new car in for service. Could not recommend them enough!
Charles Petit
I had been looking for diesel BMW for a quite a while and when it came time to purchase my first stop was Definitive Motors. There was no need to go anywhere else. This was obviously a quality dealership with quality inventory. They had the car I wanted and the price was right. After a smooth purchasing transaction, I drove home a happy man.
Eli Zeitlin
Very friendly dealership with attractive prices and good quality luxury cars. In my case it started with test drive, they just give me the key of the car I liked. I drove alone and fall in love with this car. Came back, we finished all the paper work in about 2 hours. Today thanks to Fred and Tj I own car of my dreams - BMW.
Elena Biryukova
Best car purchase experience in my life!!! Recently, I bought my BMW from DM and Patric. It was pleasure working with such professional, knowledgeable, helpful & honenest person like Patric. He made my experience very easy and convenient ( in and out less than 2 hours) no pressure at all, he didn’t waist any of my time for sales “ games”. Patric answered / addressed all my questions/ concerns with high level of client satisfaction. I got my dream car for best price, lowest % and easy transaction with best sales person ever!! I’m definitely will refer my family & friends. It was awesome experience and most importantly they treat me with respect. Thank you Patric and DM team!!
Ali Amiri
Outstanding sales and service of late model high end car dealership. We bought a late model vehicle from Patric last November in February when we took the car fur service found out it had been in a minor accident but repair work wa subpar. I called Patric about it and almost immediately asked to bring the car in to get the repairs done right at no cost. The car had clean carfax report they could have easily said “good luck”. I definitely recommend Definituve Motor and Patric but as always suggest as buyer do your homework and drill down in details when purchasing anything.
Jennie Mayer
Patric is an excellent salesperson. He was so polite and I felt he was more an advocate for my needs than anything else. He showed me exactly what I was interested in, and even looked up CarFax for the cars at other dealers that I wanted, so he could give me his professional opinion (which was welcome!) He took the time to discuss pricing and his own experience with cars, and did an extensive follow up during the week to check in with me and make sure I had all my questions answered and that I was satisfied with my experience. If I am in the market again for a luxury car, I would definitely come back here!!! Thanks Patric, for making me feel respected and for being very supportive while shopping for cars.
Donna Wilk
We purchased a 2012 BMW 528x last Saturday from Definitive Motors. It was the easiest, most comfortable purchase I've ever experienced. I did not intend to buy a car this week - they had several cars on the lot that I was interested in just looking at to determine the car I wanted to purchase. They have gorgous cars on their lot - so many to choose from. The first car we saw was the BMW and it was beautiful, I loved the interior, but I was hoping for a car with 3 rows of seats. We took it for a test drive - I love that they don't have to go with you, and that you can take it home. We didn't have to drive it far to know that we loved this car and did not need to look any further. Our salesman, Joost, was not at all pushy, he was knowledgable about the car and it's features and he also served as our finance guy. We had always bought our cars through BECU but he said he could get us a better rate which he did. He explained
about the Xylon application but did not push it at us. I picked up the car today after having it put on and it looks beautiful and smells wonderful! The entire thing took less than 2 hours and I didn't even have a headache when we left. They called within a couple of days to make sure everything was good and that we were happy. Excellent customer service! I've told everyone that this was the least stressful, pleasant purchase we have ever made. I walked out of the library tonight and my car was sitting right in front and I just thought to myself - wow this is a beautiful car! Thank you Definitive Motors.
Aman Verma
1. Great selection of cars. There won't be any kind of disappointment in that case.
2. Great connection to local credit unions and banks for financing options with good rates.
3. Prompt service.
4. Deliver what is advertised.
5. Competitive pricing.
6. No pressure or regular salesman tricks involved.
What else do you need from a good car salesman.
Antti Kelloniemi
I bought two cars from Definitive Motors four months ago. I received very nice and straight forward service and the cars have been good. One of them was missing the manual, another didn't have a cargo cover. Both were ordered for me without extra cost. One star down from 5 as I had to ask for these items and come to pick them up later.
Kit Chovanak
I shopped around at several local dealerships before finding a car at Definitive. I did my pricing research on the vehicle in advance and realized there would be very little room for negotiation as it was near wholesale. Very competitive compared to Craigslist ads and other dealerships as well. I asked for $500 off anyway, and they split the difference with me. The staff was courteous and professional, and they even provided financing that beat the preapproved financing I had from BECU. This is a no-nonsense dealership with fair pricing and a good selection. Based on this experience, I would buy here again and not worry too much about trying to negotiate on price.
Jason McFadyen
Emailed on a car and was contacted right back. We set the appt for the next morning, and the car was ready when I go there. Test drove it and I was out the door in less than an hour with my new vehicle. Patric and Dan were on it!
Bill LaValley
I purchased a 2014 BMW 328i from Definitive Motors on 3/29/15. I saw the car online and drove down from Bellingham to test drive it. I had been looking for 2+ months at different BMW's online and found that 328i @ Definitive was exactly as advertised and there were no surprises when I showed. The sales person Steve, was helpful answering questions. I ended buying the car the same day. They also found my financing for less than I found myself, which was nice surprise.
Dorothy Corrigan
OK, so hubby and I had been shopping for a car for what seemed like ages. Then we stumbled upon Definitive Motors. Here are the top five reasons our experience was so great:
First, it's all types of cars in one place, so no need to go to Acura, BMW, Infinity, Mini, etc....it's all right there, no driving around from dealer to dealer. Big time-saver!
Second, we were greeted with a warm, friendly smile and firm handshake by Patric Quin, their Finance-Internet Sales Manager. Patric was instantly likable. It was like talking to a friend about buying a car. Well, except that he knew what he was talking about...like, expertly. He's a car guy. He knew about each model and could talk about the benefits and drawbacks of each one, which was so helpful. He seemed genuinely interested in our happiness, rather than in selling us a car. NO pressure. Really. No pressure at all. What a welcome experience! We took multiple test drives. We sat in a LOT of cars. We came back to Definitive on at least three separate occasions. Still, no pressure...seriously, the man is patient.
Third, there's no haggling at Definitive Motors. They set a fair price and that's that. No need to put on your boxing gloves, prepare to cry, or bring the "wheeler dealer" in the family with you. The price is the price and you don't need to stress about it or even think about it because it's a fair one.
Fourth, did we mention Patric was amazing? Yup, not only was he likable, knowledgeable, no pressure, interested in our happiness, and amazingly patient, but he was also quite efficient. Once we decided on a car...boom! Paperwork was quick, follow-up items were addressed and listed, car mats got put in the car, stickers were scraped off, the windows were washed and we were on our way! Easy breezy!
Fifth, we didn't get that, "Don't let the door hit you on the way out" feeling. Do you know what I'm talking about? When you buy a car (or anything really) and you get that feeling like the salesperson is brushing off his hands and saying, "That's done! Good riddance!". Patric actually chatted with us, gave us his email, invited us to call or text if we had any questions or issues. And each time we visited (including the time we bought the car) he sent follow up emails to check in. Pretty cool. It leaves you with a nice feeling.
So did we have a great experience at Definite Motors? You bet! Hope you do too!
Ariel Bravy
I just bought a Miata today from TJ at Definitive Motors and am SO happy with the whole overall experience!
They had the car I wanted (which I found online and is why I came to them), the test drive is really easy going and I had a chance to drive the car with my brother and without the salesperson so we can get a feel for the vehicle, they were very helpful and responsive over email and the phone before I came in, the price was fair right out of the gate, TJ made the experience really fun and enjoyable, and the whole thing is like a textbook awesome experience.
I used to sell cars too and so I know the different no-so-cool tricks that a salesperson could do, but TJ doesn't do any of them. It was so refreshing and enjoyable! The numbers are straightup, no hidden fees or nonsense you don't need, everything is exactly as they tell you. If there's any issues, they'll take care of them. I was in and out in less than two hours and really liked that TJ did the whole deal including both sales and F&I (doing the paperwork as the finance manager) so I got to spend time hanging out with him the whole deal rather than having to go meet someone new to complete the second half of the deal.
Steve is really friendly too, even though he wasn't my salesperson. Usually you only talk to the one salesperson you're working with, but it's a small team there and it was genuinely enjoyable getting to know the people there. Even Adrian who detailed my car after I bought it did a great job cleaning the car up and I really appreciate what he did.
After the deal is done, it's easy to say that's that, hand over the keys, shake the person's hand, and off they went. However, we all walked outside and they spent more time chatting with me, complimenting the car, and giving me even more helpful information even after I had already bought the car and finished the deal! It's a little thing, but it shows that they all really enjoy their customers and selling cars in general (man that's such a big deal!) and it really makes the whole experience, as a customer, so fantastic.
It's like a textbook case on how a dealership and salesperson should operate. Thank you so much everyone!! You guys are awesome.
Ben Rechkemmer
Great sales and service experience at Definitive Motors in Bellevue, WA. I recommend Definitive for luxury vehicles. Steve, Fred and TJ were great to work with. I took my time test driving numerous vehicles over a couple weeks until I found the perfect car with all the options I was looking for. No pressure ever. Once I decided on the car, the sales and finance process was extremely easy. Definitive was willing to work with me on different aspects of the sale. TJ is a true professional and will treat you like family. All the people at Definitive treated my wife and me a like family. I had an issue with one of the vehicle options after I left the lot and Definitive had me bring the car back in a few days later and took care of everything to my satisfaction. I will be using Definitive for vehicle purchases again. Thanks Definitive Motors!
Randy Miller
Staff is there to assist you but applies no pressure to buy. They have a great selection of cars so were able to check out different makes of similar models. When we decided to purchase, (after checking out several dealers) Definitive Motors was able to shop rates and got us a rate that was lower than our own financial institution.
DeAnna Houston
Just bought a beautiful MB GLA 250 from these guys and it was the absolute best car buying experience I've ever had. NO hassle,and they were able to get us a better rate than our Credit Union. Drew and Patrick make sure you're taken care of.
Chris Jung
I would have given 5 stars if the follow up on the promise at the time of purchase was less painful. The GM was full of energy and very responsive, however it was like pulling teeth to have the followup on the promised paint work. I purchased used car with paint damage because of the promise that he will get the new paint on it within 2 weeks and give a equivalent loaner car to use.
Despite my instinct to get it done before the final signature, I trusted him to keep the promise. However, once I brought the car home, I had to send the message almost everyday to schedule the paint job. I was given that he could not get the loaner car allocated. After painful back and forth for 2 weeks, I drop off the car and to my surprise, I got Kia sedan as loaner for my BMW x3. Not to mention that the car was very poorly cleaned with cookies and trash between the seats. I am not happy, but it was not a big deal, since it was only going to be 2 days, or 3-4 days if it has to go into long weekend.
Now, it is my 8th day of driving this sub-standard loaner, and I still do not know when I will get my car back. Every time I connect with the dealer there is always a reason for delay, whether it was the loaner car, or a day off, or a long weekend. I am really stressed and this is NOT how your car buying experience should be. I don't know why I have to feel like I am asking for a favor every time I send a message to check on the status of the car. I am just asking for what was agreed at the time of purchase and this cheapens my experience considerably. Heck, I even paid full asking price on the car without any haggling because I did not want to deal with stress.
I was told yesterday that he will check on my car and give me an ETA today, but I am stressing already in case I have to ask him for the status again this afternoon. Arrrggggggh.
I will update this post later to share how my car turns up.
Lorelie Kaid
My husband and I purchased our Mercedes here several weeks back. The experience was easy and very professional (despite the pouring down rain). We love the vehicle and appreciated the lack of stress in the process.
Julie Paget
This company is at a small location, but their service and deals are not! I had been looking for an Acura MDX for a couple months. I knew exactly what I wanted and how much I could afford. I came across Definitive Motors through USAA's Car Buying Program. I figured if they (Definitive Motors) participated in this program they had to be reputable. Once I started looking at their website I knew this is where I was going to find my vehicle. They have all luxury makes and models with low mileage and very fair deals (usually below blue book). I wanted to buy a 2012 Acura MDZ they had, but it had been keyed in several spots. I am a perfectionist, I mentioned to Patric I wanted negotiate a deal, but with the keyed marks I couldn't do it. Patric said it wouldn't be a problem, they would take it to an auto body shop. I also told him it needed to be aligned and they took care of this too. They gave me a very fair price for my 2011 Infiniti G37x. I told Patric I was approved through USAA and the interest rate. he said they could get me a better deal with Alaska USA (and they did!). Overall, I am extremely happy and have told a lot of friends and family about this company. Make this dealership your FIRST stop for shopping for luxury vehicles!
Richards157
Last weekend I went into Definitive Motors. I purchased a 2012 Lexus IS250 F sport. From start to finish, this was hands down the best ever car experience I’ve ever had buying a car. My salesmen TJ gave me great detailed information about the car I wanted to buy, an what they could offer me for my trade in. I told him credit union that I wanted my loan to go thru. They were able to accommodate my entire request. I got the car I wanted, for the price an interest rate I hoped. TJ and the staff were very up front an honest thru the entire purchase of the car, making this a very quick and seamless process. I’d definitely recommend visiting Definitive Motors when you are in the market for a new car or just looking to browse.
JP Kilmer
I was looking for a new truck but don't like going in to dealers and ending up spending a day trying to purchase. Dru and the team at Definitive Motors changed my perspective - they made the whole experience enjoyable and quick; I love my truck - if you need a vehicle these are the people to purchase from!
Moazzam Ahmed
Got a good deal on an X5 from them. Pretty smooth showing of the car and finance deal. They even worked with me to get me special financing I needed due to cultural reasons. There were a couple of things that got overlooked before the purchase but Patric worked with me afterwards to get them right! Thanks!
David Hall
Had a great experience! Love the car and appreciated the trade-in consideration. Also was pleased that Steve/Pat (who I worked with) had the car and paperwork ready to go by the time I arrived, helping expedite the transaction. Look forward to doing business with Definitive in the future!
Craig Caswell
After a few calls with Steve, we came into the shop, filled out some paperwork and were soon riding off in our super clean 2012 BMW X5. Everyone at Definitive Motors made this a painless and smooth experience. We are so happy with the guys and our new car that we are absolutely coming back for our next car purchase. Thanks again!
Travis
Definitive Motors was great to work with. We picked up a diesel X5 we had been searching all over for. Highly recommend them and they are zero pressure salesman there. Thank you for the BMW and for shipping it to us!
Phi Tieskoetter
I was in the market for a low mile Audi Sedan. I found an A3 and A4 at Definitive. After test driving both cars I purchased the Audi A4. They have a large selection of luxury cars at competitive prices. You will be pressed to find the same car at a lower price. If you are in the market, you need to see what they have to offer.
Jacob Smith
Bought a Subaru from them a couple weeks ago, love the car and the price. They were willing to work with me a little, No hassle, easy and seemed to run a clean shop. I didn't feel pressured at all and would recommend them to people i know.
Ickdeep Singh
Overall this is a really nice and friendly dealer. I was able to find the car I wanted exactly and they worked okay on the price (only a couple hundred). The only reason why I am docking off ONE star is because when I came back two days to pick up the car (had some warranty stuff to fix) they didn't have the second remote AND they didn't even have the mats that go with the car (which is about $400-500 for both missing items). My suggestion for everyone that is thinking about purchasing a car here is that yes the cars are there but make sure you are getting everything with it. Test the drive the car and test all the options on it. I will still be recommending my friends about this dealership for their needs. Thanks for reading!
Scott Jonason
Great experience. Worked with Joe Winter. They had listed a car that I had been looking for. Since I live in Southwest WA, we handled everything over the phone. Price, trade value and financing. Drove up the next day, signed the paperwork, exchanged keys and drove home. Spent probably 1/2 hour at the dealership. First class all the way.
Charlotte Hansen
I did a ton of looking around via the internet and local auto sales for a BMW X5, at one point all over the US as our desired color combination was tough to find. I found one of the best deals in the nation at Definitive Motors (after weeding out the salvaged titles etc.) and gave these guys a call. I was lucky enough to reach Fred who ended up providing me the best auto sales experience I have ever had (and I am 40 years old). His evaluation of the vehicle while I was on the phone was as close to spot on as one could ever ask for without doing it yourself. I would say he literally reported 99% of the very small items I noted upon pick up (and these were very small mind you, the car was in amazing shape, as described). He beat my local credit union on a finance rate that was less than 1.70%, the application was easy, and he was back to me within the hour with an approval! An hour. It takes my CU days, and they have all my bank accts! When we settled on a deal, I found a flight up from Bend, OR but was concerned with the drive home over mountain passes under a blizzard warning, so he set me up with the local Les Schwab and got me his discount on my new studded tires and rims to boot. He took it over and brought it back for me. When I arrived, I needed only do a quick test drive and once over of the rig, and the paper work I had to sign to close the deal took 20 min at the most (TJ, the finance guy was just an exceptional man as well. Nicest I've met.) I almost had the car delivered, which Fred offered to assist with, but found an inexpensive flight and decided to fly up as my past experiences have not been so keen with auto sales fellas. Next time, I honestly have no concerns and will have it sent as I know I can trust this man's word, which from my experience is a rare find in this business. I hate buying cars because of the sales associates quite frankly. This was hands down the best, cleanest, professional deal you could hope to have, and the 08 X5 is just amazing to boot! Thanks again Fred and TJ!
frederic V
Drew was awesome to work with, no bs, straight answers. no pressure. my style. I had my kids over the week end and no the time to spend an entire week end at the dealership haggling. Made it simple, agreed to a price over the phone and wrapped up the deal quickly. I am now enjoying my car. I am about to look for a new SUV; most likely will start there first.
Colton Troyer
Great experience! I was a out of state buyer and the vehicle was in even better condition in person then the photos showed online.. Very happy.
Jerry Miranda
I finally found the car of my dreams on Definitive's Website and although I live in Salem Oregon and they are in Bellevue, WA, I managed to buy the car with no trouble. Both Drew and Patrick were very professional and lived up to their word. I flew into Seatac, rode an Uber to their dealer and 20 minutes later was driving down I-5 to Oregon. Thank you!
Eduardo Hernandez
Great business. I inquired about a car on Saturday night I got a response the next day. Drove up from the OR coast and the car was ready for me to test drive. Someone else was interested in it but I got my hands on it first because they knew I was driving from a far distance. I went and picked it up a couple of days later. No pressure! Easy process and very nice people! Good prices also! Thank you very much! I definately recommend doing business with Definitive Motors
kevin Meyers
I had a great experience at Definitive Motors. I went to multiple dealerships before I decided to buy from definitive. They have great reps that are very knowledgeable about there premier cars. I couldn't of asked for a better experience!
Joe Winter
I recently totaled my X3. We made it through the accident without injury, so I wanted to get another X3. I went to the BMW dealer and their pricing was ridiculous. I found your store on Autotrader and went for a visit. I was suprised by how nice all of your inventory was, your professional appearance of your staff and the pricing. Steve was especially helpful in showing me the different options on the cars. I felt no pressure and being a single Dad, I appreciated that. I selected a vehicle and from the time I got there and decided which one I wanted, got great financing, I was out within 1-Hour and my year old really appreciated that. Just wanted to say thank you and I will definately buy my next car from you guys.
Alex Smith
While we could not come to an agreement on the car I was looking at, I had a great experience with your company. Most recently, I worked with Steve and Joe, and prior to this with TJ. All were exceptional to work with.
You consultants were great to work with. Yes, we had a number of sticking points and "hard" discussions, but I always felt like they were being honest and up front with me. Not the typical "Sales Job" or high pressure you see at so many other companies.
Thank you to you and your great team of consultants for the great service.
Steven Finkbine
I bought the car online from the Bay Area and found that they were very easy to deal with. Still it was with some trepidation that I flew up to Seattle expecting to find some flaws that I couldn't see over the internet. The car is literally spotless for 57k miles and is way better than I expected. The whole experience was flawless.
Also Bellevue is a very rich suburb of Seattle and this little dealership is brimming with used luxury cars. Steven F
Craig Lawson
Our previous car was totaled in an accident so we had some time constraints relative to locating and purchasing another car. And this happened during the Christmas Holiday season.... After some research we found an Audi at DM that looked promising. We visited their facility and TJ initially helped us out. We ended up purchasing the car a few days later and one of the other folks on staff completed the transaction. There were some hiccups taking delivery of the car but this was substantially due to the holiday season. We drove the car for a few days and found a few minor problems that we did not notice on the test drive (pouring rain) and DM did not point out. We contacted TJ and he immediately had the problems fixed no questions asked. As far as we are concerned we had a great experience and would contact them again when we are in the market for a car.
Robert Peters
Experience with Definitive Motors was professional, personal, and non-hassle. The atmosphere was low pressure, and the pricing is definitely competitive. They are definitely worth a look, and do not emulate the typical stigma many smaller lots carry. Patric's personalism made the experience great!
Llewellyn Packia Ra
Great selection, prompt and courteous service and very fair prices! Will definitely buy from them again!
Diluozi Aisikaer
Dru is amazing! He really went above and beyond to help us to get the loan approved. We definitely recommend this place for your car shopping.
C N
We are very happy with our BMW purchase from Definitive Motors. Great pricing on quality luxury cars and phenomenal customer service. Truly a must visit if you're in the market for a used car.
Tia W
I had a great experience here tonight with Dru, he went above and beyond for me. He was friendly and not at all pushy like many salesmen can be. Fairly priced and by far the best experience I've had at a dealership. Definitely recommend!
Jim DeBoer
After reading the negative reviews, I think these people must be talking about a different Definitive Motors. Joost, Steve, and TJ were very professional in their dealings with me but still friendly and down to earth. Every was done exactly as described and on time. I am very happy with my purchase and would recommend them to anyone who is looking for premium used vehicle at less than dealer prices.
135i pocketrocket
The definitive choice for auto sales excellence! I bought a beautiful 135i from these folks, TJ was my salesperson and he was incredible -- I wound up paying less, per month, than I had been paying for the Lexus I brought in to use for my trade, and he got me an interest rate less than half of my old rate. The car is amazing, it's my first BMW, and I'm in love with it!
Gorgeous cars on the lot, and my 135i was no exception, except to say it was a higher miles car than they usually sell, but they assured me that their partnered shop, LBR Automotive, had gone over it thoroughly, and it drove like a dream on the test drive and thereafter.
I made the mistake, a few months after purchase, of taking it to a shop I didn't know, simply because I was looking for a specific performance tune shop to give me some advice on upping the performance beyond stock. That shop freaked me out with a laundry list of supposed repairs I needed. Having been burned by dealerships in the past, I immediately went into idiot reaction mode, and made an idiot of myself ranting at Definitive and LBR. I even posted up an unsavory review -- for which I apologized -- which I have replaced now with this review.
Fred, the General Manager at Definitive, saw that negative review and called me immediately, within hours actually, and was dedicated to hearing me out and getting an assessment of the car, where I was invited to see for myself the supposed "repair" issues. I was shocked and humbled to discover the other shop was being untruthful, and the car was, in fact, in great condition, just as I had been told when it was sold to me. So, not only was Definitive just as amazing, after the sale, as at the time of the sale, but they were even patient with my wrongful overreaction, and saved me a ton of money on repairs that were not at all needed.
Their dedication to customer satisfaction is unparalleled, in my experience, in the car sales world. I am impressed beyond measure and they have my highest recommendation and loyalty for sorting things out, and saving me from paying for unnecessary repair costs.
I can't thank Fred, and TJ (and Michael at LBR Automotive) enough for working through my misplaced trust in a shop that wasn't dealing straight, and I'm thankful they accepted my apologies and were understanding of my initial upset, having been misled by what I was told.
When it comes time to trade up or across in the high end vehicle market, I'll be back to see Fred and TJ again, and for anyone looking for a great car, backed by the BEST of customer service, I highly, highly recommend you shop at Definitive Motors!
I am absolutely a most happy customer, and learned some valuable lessons along the way, to always get a second opinion when it comes to repairs. Thanks again Definitive Motors!
painlusful
Patric and the entire staff were professional, respectful and courteous. My transaction was 90% via e-mails and they honored everything they stated. The paperwork session at the end was no pressure at all Their prices were the best I could find and no haggle. I would not hesitate to do business with them again. A class act.
Serena Hillman
I bought a X5 from them about a month ago. I hate car salesman, so I was cautious at first, but the guys at Definitive Motors took good care of me. They gave me a fair price for my trade in and set me up with a great car. Thanks!
K-C Alvarez
I was looking to buy my very first car, I did alot of shopping around on the internet and at dealers. All the sales men were very pushy everywhere I went, especially knowing that this would be my car first purchase. All of that changed when I came accross Definitive motors, these guys really know how to make a customer feel comfortable. Fred, showed me a couple cars that were exactly what I was looking for. TJ explained all the finance stuff, since the previous place I had gone to did not even want to tell me the interest rate all they wanted was for me to take the car home. I give these guys 5 stars, they were excellent, patient and most importantly I left with a car that I like, under my budget, they also did an excellent job detailing it for me. They turned this stressfull experince into a great one. Will be definately coming back for my next purchase!
sonny ayala
I recommend Definitive Motors, no pressure sell. Looked around, test drove the car alone and was able to research each car. Easy in and out and drive away. Had the VW dealership look out the car good to go and way below market value. Worth the trip.
Jon Bye
Fred and his team are the best. I have bought multiple vehicles from Definitive and I always feel well taken care of. They are my first call when I need a new car.
Kurt Roddy
After thoroughly researching the local market and the Best of the Best, we bought our Lexus RX @ Definitive Motors in Bellevue...What a Great Buying Experience! These folks have class, integrity and an awesome selection of the finest vehicles...Make it Definitive - Definitely! Thanks Much!!!
Christopher Davis
From initially asking questions on first arrival, all the way through the first two months of ownership (thus far), the team at Definitive has been super responsive and friendly. Working with Dru on the initial sale was quick and easy and I'd do it again in a heartbeat.
Don Ferguson
title: Definitive Motors was great to us.
Hi T. J.,
We are very pleased with the service that we received from both you and
Steve at the time of our car purchase. You guys were extremely
knowledgeable and friendly making for a pleasant ,hassle free car
shopping experience. We would not hesitate to return to Definitive
Motors to take advantage of your expertise once again.
Many Thanks,
Dominic Docherty and Michelle Hodder
Alison Carter
Great experience - super easy transaction! I was the first to call on the car, they made sure I was the first to see it. I was in and out in barely over an hour, and they priced the car fairly. Highly recommend!
Vasile Paraschiv
Russell Johnson and the rest of the team are great pros. My i3 purchase was very smooth. The whole business is designed to keep prices in check and hence offer great deals, without the need to travel well outside Seattle area for a bargain.
Lara Ederer
We had a great experience with Patric - our car buying experience was seamless and we are so excited with the Land Rover we got! Definitely would buy from DM again!
Allan Merrill
The Wife and I had contacted TJ on a 2011 X5 BMW 35d that they had online. TJ had made dealing with him very easy over the phone. We had found this car online and it had everything that the wife and I was looking for. They where very helpful on everything in the process. We went ahead and made the 300 mile trip cross WA to them and the car was just like what was shown online. It was just what we wanted for the wife's car. Joost helped us with the paper work because TJ had the day off and when we left for home we where very happy with everything. Thank you to there team it was great doing business with you all.
alan mosesov
Just recently bought a brand new car for a great price! The customer service is very reliable and generous. Pre-sales assistance was definitely great. I would recommend coming to this dealership to look for a car!
Erin Bookey
Patric was fantastic to deal with. No haggling! They don't come with you in test drives. Highly recommend this place!!
Lana Sushchik
Definitive Motors is excellent, family oriented, kids friendly dealers. We came in just to check out bmw. The minute we appeared to lot- STEVE was able to come up, greet us and make us feel sooo welcome. They have excellent quality of bmws and very reasonable prices. Steve is the guy you want it to do business with. He is knowledgeable abt cars he sells,very patient, funny, and most of all very honest. We absolutely appreciate the way they welcome our kids. Very friendly environment, has toys in the lobby and coffee/ water to enjoy!
The whole team is very happy crowd.
Financing department very organized. We were out very quickly! We were out with big smiles and beautiful car!!
They exceed out expectations!
Thank you guys!! We are very happy to do business with you!!!
We will be definatly back for more business!!!
John Hendricks
If you are weary about buying a car across the internet, let alone locally in Belvue, DO NOT BE when you are dealing with definitive motors. They are UNBELIEVABLE! They were INCREDIBLY helpful, WONDERFUL to deal with, Joe was FANTASTIC, knowledgable, informative and extremely helpful.
I'm in TeXas and couldn't find an AWD 335XI and so I looked up north where I found many of them. I could not be happier with my experience with Definitive Motors. The car was EXACTLY as promised, and they did everything they said they would.
I would buy another vehicle from them over a local dealer in a heartbeat...
Riley O'Hara
Very helpful sales people, not pushy or intrusive, just informative and pleasant. Once the decision was made they worked tirelessly to finalize. I worked exclusively with Russell and can’t say enough about the effort he put in to ensure my satisfaction the experience.
All around great place. Would definitely recommend.
Chang西雅圖
I bought a Lexus RX 350 on 7/15/2018. car is clean and looks like new. Price is the lowest locally. Too bad that it only has one key. I need to spend $250 to get another from Lexus dealer. If I am going to buy another used car, I will come again.
Megan Mitchell
Had a great experience purchasing a car through Definitive! Steve was my salesman and was very helpful and knowledgeable. I was able to leave with the car of my dreams for a great price!
Jadranka Keener
While just looking, the employees were no pressure kind of guys and super friendly. Even though I ended up buying my car there due to them not having the specific trim I was looking for, they were very informative and helpful in my questions and test drive.
Would highly recommend.
Sergey Derkachev (Sam)
We had a great experience buying at this dealership. Very professional personal staff know what they do to bring the success to the customers. This dealer wrapped great deal at discounted price. Highly recommended.
Lyssa Sandal
Literally the best place I have ever purchased a used car.
GILBERT PEREZ
Drew"s customer service was excellent, knowledgeable, courteous and very friendly:)
itsaul Goodman
Dru and Patric made it enjoyable to buy our X5! I have never been able to say that about buying a used car. Thanks you guys are great. I will buy my next vehicle from you guys.
Michael Karamian
Best car buying experience ever. No pressure from the sales man, very honest! Price, trade value and financing was at the top level!!! Will definitely buy again from this dealer. Thank you!!!!
Chuck Lanham
We were looking for a specific year and model of car. We found exactly what we were looking for locally at Definitive Motors. The purchase process was pretty straight forward and quick.
liz thomas
Great pricing, relaxed experience. Fine selection of cars. Will work with you on financing. Easy to to test drive and great opportunity to find out about the car. Love my car.
Kevin Lobe
Easiest car buying experience i've ever had. I recommend this company for their professionalism. They weren't scumbag salesmen in fake leather jackets. Thank you Dan and Dru
Tony aves
Dru was very honest, helpful and easy to work with. I would recommend him , and definitive motors to anyone looking for a hassle free and enjoyable car buying experience.
Ada Hu
I had a great experience working with people at Definitive Motors. Both Anthony and T.J. are very friendly and i got a great deal! and my mom and i are both very happy about the car:)
Steve CAVU
I recently purchased a newer model 3 Series BMW from Definitive Motors. Overall my buying experience was excellent and the transaction smooth.
Alexandra Burns
Absolutely fantastic customer service. Very knowledgeable and awesome selection of cars! Will be coming back for future cars!
Carolina Girl in a Florida World
Great experience! Mr. Nolan (Fred) was great and easy to work with. I got the car I wanted and the paperwork was done in less than 2 hours!
Tony Lai
Low pressure, transparent, and very willing to accomodate and help out with any questions. Worked with TJ and was a great experience. I would recommend to friends, and will consider coming back for my next vehicle purchase.
Mischa Liu
Had a really positive experience working with Patric - The process was easy, he was personable, not pushy, honest and super chill
Alla X
This is my third BMW purchase from definitive motors. From sales to financing these guys are great. Wouldn't buy my car anywhere else
Thanks Fred, Steve and Patric
Melvin
Patrick did a phenomenal job at helping me purchase a beautiful and low miles Mercedes, he was very quick and efficient at helping me get the lowest rate on financing, I will definitely be back and have been telling my friends and family. Thank you guys very much.
No - L
Great experience, fast, friendly and easy thanks to Pat, thank you.
SHARON WAMBA GEORGE
Bought my car September of last year,no title issues the process was very fast. Patric ,thank you for all the help
I would recommend this dealership.
Luke Friang
Patric and team were a pleasure to work with. Found what I wanted online, scheduled a test drive and got a fair deal on the price. Very helpful and no pressure to buy. In and out in under an hour.
Geoff Fitch
Excellent buying experience. No hassle, straightforward, honest dealings. No haggling or pressuring. Great inventory. Just be advised you'll be offered an extended warrantee at closing. I wasn't aware of this and hadn't done my research.
Max Ross
I was ready to buy a car but got worried last minute and backed out. The salesman Patrick was really cool about the whole situation. Everything went smoothly and I can see myself buying a car there someday.
Heather Meikle
I wouldn't buy a car anywhere else . The honest staff, the relaxed environment, the ease of financing , and the inventory , should be enough for anyone to reach the same conclusion.
Ryan Foster
Dan was awesome very patient and knowledgeable.
Barry Tang
Staff were easy to work with and price was good.
Serhiy I
Always a good cars for the best price. Very friendly staff, no pressure. I’m highly recommend this dealer for every one. Thanks again!!!
Mary
Very happy with the guys at Definitive Motors! We got a great price for a rare vehicle! Thanks Dan!
Chris Rae
Great experience - got a great car for a good price, and a very reasonable trade-in on my old one. No pressure, no hard-upsell tactics. Would buy again!
Levi Severns
High end used luxury cars in excellent condition all well below market value. Makes financing easy and leaves you confident in your purchase.
Astro Nautical
These people are very nice and they have a nice selection of recent model European and luxury cars. I haven't bought a car here, but I've got my eye on one. *Fingers crossed*
Shiwen Chen
Really appreciated for the sales servicing from these guys. They are super helpful. It has took us 30 minutes to decide to get the vehicle I want. Definitely five stars and comeback.
Jon Kiholm
I loved working with Patric. He was really helpful to me as I was buying a car from out of state and he helped me throughout the whole process. It was a great experience.
Enrique
Found a car I liked, talked to a sales person, car was great, bought it, all went smoothly. Great place highly recommend. Wish they put some gas but that’s all good haha.
Dutch Droid
I bought my BMW here for a great price, no hassles or pressure from the sales guys. (Just a little, to be honest they are there to sell cars)
Arthur Jackson CTC
Just purchased a jeep from Definitive. Great people. Great service.
Jessica Lawson
"As we all know, car buying is typically the WORST experience on earth...High pressure sales, astronomical interest rates and sneaky salesmen. Not at Definitive Motors. I worked with both Joost and Rene after my car died and I needed a new one right away. Both of them were AMAZING. Never once did I feel pressured into purchasing the car. They were patient with me as I looked into both private financing and financing through them and they respected me and my credit when I asked them not to submit my finance request out to a million different lenders. In the end, I did use their financing option and drove my new car home within 24 hours of first test driving it. I would highly recommend this place to anyone looking for a vehicle!"
sandeep atluri
The Whole process was smooth. The details of the car were well explained and buying process was made as easy as possible. Would recommend it for friends and others
gavin klein
It was a very good experience for us...we will definately be back the next time we're in the market for another car. Really appreciated the low pressure approach.
Cheers,
Gavin
Pam Page
I had the best car purchase experience ever!! I can't believe how quick and smooth the whole process was. Thank you Steve and Joost!! I will definately recommend you guys!
Brook Quinn
Very helpful and easy to work with. Russell made trading in my old car and buying a new (to me) one so easy.
Tony Que
I WENT TO DEFINITIVE MOTORS TO INQUIRE ABOUT VEHICLES THAT I HAD QUESTIONS-- AND I SPOKE TO PATRIC AND HE WAS PATIENT AND ANSWERED ALL MY QUESTIONS.. I WENT FROM SPECULATION TO READY TO BUY WITH IN THE NEXT WEEK-- AND I WILL BE GOING BACK TO THEM-- GREAT PLACE- GREAT CARS.
Yiwei Liu
I had an excellent car selling experience at this place. Best price was given right away and explanation was really clear. I would certainly recommend this place to all my friends.
Lyndsey B
Excellent professionalism! I absolutely recommend this place for purchasing a vehicle. Patric was great to work with.
Kirsten Spahia
I recently bought my 2nd car for Definitive Motors and both times I have had great customer service and they offered great prices!
liu jordan
Bought a car here yesterday. Good experience.
Mark Demaray
A great experience and a great car at the best price I found. I recommend these guys - Dru was very personable, friendly and helpful.
Erik Olson
Purchased a used Mercedes Metris van and everything went smoothly with no pressure. Love the van!
Josh Kirkby
Excellent customer service. Good deal, great rate, quick and efficient. Thanks Dan and Patrick!
Kenneth Watson
Awesome place to purchase a vehicle, knowledgeable salesmen, good prices, easy, enjoyable experience!
Cydney Barnes
I enjoyed working with Patric. Very Professional and Accountable to his word. All the salesmen were very helpful and professional.
vladimir Yerofeyev
Just bought a vehicle Definitive Motors. Great service, fast, friendly! Love my new car!
VZ
Bough an Audi s6 from definitive motors. Good dealership. Professional staff.
Beza egi
The best place where you can find very nice cars with reasonable prices and great customer service I will definitely recommend this place.
Hakan Berk
Very friendly dealership - Steve and Fred were great, helping me get the car I want with a very positive experience.
Eric Hall
Professional, efficient, personable.
Made the transaction enjoyable,
Highly recommend purchasing here.
kalvin McGruder
Awesome great customer service
Tennille Hoyden
Just bought a vehicle here. Great service, fast, friendly! Love my new car!
Bh
Very easy and simple experience from start to finish. Steve (salesman) was honest and straight forward- no hassle. A+ . Well done!
Marcin
Great dealership with no pressure. They don't try to sell you any extras.
Michael Merz
Good deals, uncomplicated and fast process, friendly and competent staff. Just bought my second car there.
Jonnie Beatty
I was with a friend who was buying, but they were friendly and efficient. Quick with paperwork, which everyone appreciates.
armando tavares
I got a great deal on a ride! Thank you so much!
salt_shaker101
Dan and Pat help me to find a car. Thanks to both of them
Mo Mirza
Good place to buy quality used Luxury Cars. Fair prices.
Deborah Yamamoto
Great service from Patric and his team. Wholeheartedly recommend Definitive Motors.
Tommy Tudoto
Excellent experience, honest salesmen, no pressure, below market price, good quality car.
Hector Rivera
Great experience with definitive motors, no pressure while I made a decision. Go and check out their inventory.
don durham
Delivered cars , had too call too verify location, no problem, pointed me the right way ,thanks
Shannon Bentley
Great experience! Thank you, Patric and Freddie!!
Arun Ramadasan
I am glad I bought my car from here. They are very good and provide good value for money
Brackett Audio
Good selection, fair pricing, low pressure professional service. We'd buy here again.
Abhinav Aggarwal
The sales guy TJ was awesome, very helpful - super fast process and very open.
David Caster
Great customer service, but still very low pressure! Very happy with our purchase.
Nate Moyer
Great prices on quality cars!
Kathy Shain
One of the best car buying experiences I've ever had!
Chris Tilley
Best prices with a no pressure experience. Very satisfied, will definitely be back for our next purchase.
Aidan Page
Dan is great to work with! Efficient and honest team.
Jordan Cru
Great customer service very accommodating fast and easy process
Makenzie Schmid
Good Experience! They gave me time to think and didn’t put too much pressure.