Reviews of Mark Miller Toyota. (Car Dealer) in Salt Lake City (Utah).

Mark Miller Toyota

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370 Comments

Car dealer

Toyota dealer

730 S W Temple St, Salt Lake City, UT 84101, United States

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Information of Mark Miller Toyota, Car dealer in Salt Lake City (Utah)

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Reviews of Mark Miller Toyota

Judi Falkner

We just purchased a used vehicle here and had a great experience! We were so impressed with their inspection process and desire to make sure the vehicle was looked over carefully and they went above and beyond in how they handled things. They were extremely fair in their pricing and no hidden costs or add ons. Our 11 year old vehicle looked brand new when we picked it up. Thanks to our salesman Steve for taking such good care of us and all the staff we dealt with were great! Definitely would recommend this dealership and would come here again!

Roger Purser

I stopped by Mark Miller Toyota today because I have a Ford Bronco on order and wanted to check out their 4-Runner to double check which one I prefer and really want? I ran into a really nice, helpful and down to earth sales guy Derek Hendricks. Derek was very helpful and answered my several questions. I would highly recommend him if you are considering a new Toyota! Great guy! 👍😊

Scotty Pressley

We were able to get in and out with a new vehicle the same day. The staff was super nice with no pressure to buy, but they did everything they could to help us and to educate us in order to make an informed decision to purchase with all of the necessary warranties. We had an immediate need for a lower-mileage, newerish-mini van after our poor 2006 Kia Sedona's engine exploded on a family trip to Los Angeles. We were feeling beleaguered and frankly desperate, but Kyle Rasmussen and sales associate, Ken Shaw, were able to help us find the best vehicle to meet the needs of our family. The finance officer, Matt (I think was his name), was quick and efficient in explaining our options and secured financing at the best price when I wasn't sure we were even going to qualify given some past financial struggles a few years back. We replaced our 2006 Kia Sedona EX (left in California) with over 184,000 miles with a 2020 Dodge Grand Caravan SXT with under 54,000 miles. The Carfax Report was reassuring, and the purchase comes with a full year registration with passing grades on Safety AND Emissions because safety is important for anyone on the road while emissions is required by the state and is helpful to the environment. The young men, who offered us drinks when we came in (the Powerade my 3-year-old son enjoyed and helped to calm him down) as well as the nice young lady at the cafe, who prepared a cheese & beef burrito for my son, I felt was an added touch of hospitality that would likely go unnoticed in a place like this, and while seemingly small, actually helped us all feel more welcomed and at a place that honestly felt like home--like we were visiting family. We would recommend anyone in the market for a new or a very reliable used vehicle to consider the good people at Mark Miller Toyota on West Temple Street in Salt Lake City.

Ysang Kwento

Just got our Car. Mark Miller in Downtown is the perfect place to buy a new car! Weather you need brand new or pre owned car! They have it all! And on top of that, it will be a smooth transaction! Especially with our sales representative KYLE RASMUSSEN look for him his really nice and accommodating.

Bryan Hepburn

Bought a used car that had some serious issues a short time after purchase. Even though I had bought it As-Is, Mark Miller Toyota took care of the issue for me. Great dealership with integrity and good ethics. I would buy from them again. Overall, it's been a really good experience with them.

erica porter

Ask for Shantay to help you through you’re car buying experience. No pressure and great customer service. I felt that the entire visit was handled professionally and I would recommend this dealership to family and friends.

Sariah Griffin

Wendell, my service representative, went above and beyond to be transparent about my car repairs. He also did more than was necessary to create a positive experience. He discounted labor and added additional items due to the extra time they had my car. I would recommend using the service center to others. For context, I had the following items addressed by the service center in 1 weeks time with daily updates. Both front wheel bearings Oil change Emissions test Annual registration Alignment Front headlight terminal repair Brake pad replacement Brake mounting equipment replacement New battery

Christopher Smith

Erin Misaka was our salesperson for the purchase of a new RAV4 Hybrid, and we are so grateful to her and the whole team at Mark Miller Toyota for all the help and guidance they gave us through this process, which involved a couple months of waiting for our vehicle to become available. We will be loyal customers of Mark Miller Toyota for life. Call and ask for Erin, she is great!

Mike Grossheim

I have a manual transmission 2019 Tacoma, kind of a unicorn. Toyota only sold 12,000 manual Tacomas nationwide in 2019, so dealerships probably don't work on issues related to the manual very often. There was a TSB for the clutch pedal "creaking". It turned out to be a significant amount of work and a lot of parts replaced. I had 35,800 miles on the truck and it was all covered under warranty. That isn't the point of the review. They had all the parts in stock and fixed the truck in 7 hours real time. I was extremely impressed how it drove leaving the dealership, but was still nervous, cause the repair is not very common. They also fixed the rear center taillight weather stripping under a recall. If you have a 3rd gen and haven't had that fixed you need to. I have pulled 4k lbs trailers and driven 4k since. Running like brand new. Thank you, Michael Grossheim

Bob Mutz

It's great when I pull-up at the express lube garage and someone immediately greats me and checks me in. I also had my 2010 Tundra polished for the first time. They did a wonderful job and also detailed my wheels and tires. My truck looks great again. The price of $69 was a great value. I'll be back again next year for another polish.

Jenny

We had a great experience buying a truck from Mark Miller Toyota. We worked with Christopher Scholle. He listened to what we were looking for and found us the perfect truck. I was very impressed with Christopher so much so that I am writing a review. I have never written a review before. Everyone at Mark Miller was friendly and helpful from the minute we walked in all the way through finance and delivery. Don’t go anywhere else for a vehicle.

Caroline McKechnie

Mark Miller Toyota has been my GO TO for all car purchases and service. I have bought now 4 cars from them and I will never buy my Toyotas anywhere else. The service center is efficient and reasonably priced, they never try to gouge you. They’re extremely kind and knowledgeable. The sales folks and finance team are equally as kind and helpful. Kelly Cronin is hands down the best car salesman I have ever worked with, I will continue to refer friends and family to Mark Miller and specifically Kelly. 10/10 would recommend Mark Miller Toyota.

Stephen Gannon

I live in Wisconsin and I bought my car at Mark Miller 4 years ago as I was unable to find a car near me. The sale was super easy and the sales team was great. Came in for the first time for an oil change as we were in Salt Lake City. The staff was very friendly and the quick lube was fast. Would highly recommend Mark Miller to anyone. Love this place!!!

Geoffrey Herman

Stopped at the Express shop for an oil change and tire rotation on my '13 Tacoma TRD. I was checked in quick and efficiently, was provided with an estimate, and about an hour later I was driving back to where I was staying. I live in the Midwest where I have my Tacoma serviced at my local Toyota dealer (Smart Motors). Mark Miller Toyota has my full trust in their quality and professionalism. I have no qualms about the work they do, and every service representative I have worked with has been wonderful and helpful. I feel fortunate to have two dealers who offer top-notch service!

Braden Bartlett

Dealer was charging way less for same service (30k mile service). They were honest about how long it would take (not super fast), but paid for a Lyft to take me anywhere reasonable and back. When I talked about wanting other services they talked me out of it; I really appreciated the honesty. Also, they have the best bathrooms. Seriously.

Jenna Dewey

I used to go to Larry H. Miller, but now Mark Miller is my go to, they always do a great, time-efficient job and are extremely attentive. Plus they are educated about the air pollution in Utah and are trying to make a difference. Derek was my outstanding service rep and took excellent care of me and my vehicle. He was communicative and would frequently update me with any changes which are musts when I have my car at a shop. He ensured that I understood the issues and saved me several hundred dollars for what would have been a high bill. I love coming to Mark Miller for any Toyota need because here I feel like the Toyota family. Rory additionally seamlessly took care of me in providing me a loaner and was exceptionally helpful in both the checking out/returning of it. I will always return here. Plus there are games for kids (though not free)!

Cathy Murdock

My car could not have broken down at the worst possible time. It was late in the afternoon I knew that there was very little possibility they would be able to fix the car and get me on my way. There was a very nice young man who set up my service appointment for a week down the road. I asked him if it would be possible for me to rent a car. He asked me some questions, said he had to talk to somebody and said will find a way to make this work. And they did. Couldn’t have been nicer. Couldn’t of been more helpful. I really appreciate everything that they did.

Katie Chavez

This was the easiest and most painless car buying experience I have ever had. Every person that helped us was so kind and knowledgeable! They made sure the process was straightforward and quick. A special shout out to Don, Michael, Roz (?), and Sean — they were outstanding. I was expecting this long drawn out thing, but we were driving off the lot in just under 2 hours. I 100% recommend them for all your car buying needs!!

Jennica Van Blerkom

Today I had the kindest service representative Ocean take me in for my appt even though I was late. They also accommodated me with ride to and from work with a very nice/easy to talk to driver named Justin. When I initially bought my Toyota Sienna (best van ever) Greg was so helpful and never bothered by my phone calls. Excellent service!

Eva Hibbard

I decided to outright buy my lease. They made it so simple and easy when the Toyota Bountiful dealership was giving me such a hard time. I definitely would recommend Mark Miller downtown to all my friend's and family. Way to go Carlos you now have a loyal customer for life. Eva H

Carlie Anderson

My first visit at Mark Miller Toyota was awesome! Everyone there was super on it and very friendly. The mechanic team was the most efficient I've ever seen. I had been going to a different Toyota service center and it was always a pain and I hated doing it. They were not as nice and always took over 2 hours for a scheduled oil change. I was in and out of Mark Miller in like 30 min this time! Ray my service advisor was so kind and helpful and made sure to break everything down and explain it to me. Definitely recommend Mark Miller Toyota service center!!!

Kimberly Rodriguez

Mark Miller has always provided me with great maintenance service for 8 years and when I decided to purchase a new vehicle they were first of mind. Greg was incredibly patient and extremely nice and helpful throughout this entire process. He was very transparent with me and let me know every step of the process.

Dave Harris

The service department team was very prompt and courteous. They were also cognizant of my time and making sure that I was taken care of in a timely manner. The service representative was very clear with the intentions of the service they would perform. They also described services they recommended but could not perform at this time because of back ordered parts. I am very confident that they have my best interest in mind in regard to quality of service at competitive prices, and my safety as well.

Robert Spencer

I have had all our last 3 cars bought here and all services also. This time the car said it wanted to see you again. I wanted to have the hood adjusted about 1 cm. lower and was told it would be about a week to get an appointment. “Never mind I’ll do it myself. Just set it up for Express Service.” The service writer said,”OK, that will be 2 weeks.” Why is it Express Service if it takes longer than regular care? That’s why 4 stars rather than my usual 5 stars.

Doug E.

The service department at Mark Miller Toyota is great! They greet you with a smile and make you feel welcome. Great communication throughout our wait via text messages. The service writer who checked us out was informative and took time to explain the ware on our break pad’s. Much appreciated!

Anne Roberts

I love Mark Miller Toyota!!!! They have always treated me with the highest respect. Also taking care of all my needs in a professional way. I am so happy I purchased my Highlander there. I will be a returning customer. Mark Miller Toyota never disappoints 😊 …

Tony Knutson

I dealt with Charles in Parts Department. He was so easy to talk with. I needed a tire and wheel combo that matched my vehicle. So Charles told me of another Toyota dealer that had the wheel in stock but when I talked with them and tried to have them research the tire, they were difficult to deal with. So I called Charles back and he ordered the items, He made sure I knew cost and gave me a time/date that it would be ready. He communicates well and has a good attitude. As part of customer service, I would rate Charles top notch!

Addison Dover

This place is awesome! My 4 Runner’s check engine and a few other lights randomly started flashing. Was able to get an appointment the next morning. This location is only a stone’s throw from the TRAX station, so I was able to take the TRAX/walk to work downtown that morning. They sent me an invoice pending approval on what services I wanted done to my car. They then called me later that day and told me that I could come pick up my car at my convenience. I walked there from the downtown area after work and picked my car up. This was the smoothest possible process and couldn’t recommend them more! Thank you Mark Miller Toyota for such a seamless process!

Lizzy Anderson

Everyone who helped me was great, but a specific shout out to Michael, as he helped me before he was technically even on the clock! I felt like my personal best interests were put before the bottom line, which is not the same experience I had in purchasing from another Toyota dealership a few years ago. Cannot recommend these guys enough.

Erin Lambert

Hugo in the Service department went above and beyond to figure out an issue that I had. He was so friendly and helpful. Grateful for people like this who are willing to help and are kind along the way. This dealership has amazing customer service. If I could give 10 stars I would. Buy a car from them, you won’t regret it!

Toni Carman

I have had all my maintenance done at Mark Miller since I purchased my 4Runner there in 2011. I have continually been pleased with the care given my car which is why it is still going strong at 170000 miles. Today was no exception - oil change, tire rotation, full checkup, and a very dirty cabin filter brought to my attention and replaced, all done in less than an hour. Hat’s off to the Mark Miller service department!

Steven Merrill

Mark Miller Toyota was great to work with! Professional thru the entire process. Reasonable pricing, and the service was done correctly, and in a timely manner. They treat your vehicle like their own. I’ll definitely make them my “go to” Toyota dealer! Highly recommended!

Jane Z

Their service department is great. I bought my Prius at a different dealer but have been bringing it here for a few years now. Today I was in and out in ~40 minutes on a fairly busy morning for an oil change and tire rotation. Randi was particularly impressive, she is very kind and professional.

Holli Gisseman

I appreciated the service department checking with me and telling me an oil change was due. I didn't think it was time for that when I made the appointment and they called after I dropped off the car to offer that service. The services and the polish were done very quickly and the car looks amazing! The service guys I spoke to were so nice and friendly! Thank you!

Darren Blackett

Always a good experience with Mark Miller Toyota Service. Quick, efficient and friendly. Seems to be a rarity when dealership service centers DON’T try and push $1k additional services (unnecessary) on me when I take my truck in. I appreciate their professionalism and honesty as well as the care taken with my truck (and my $$). Highly recommend!

Carly Colson

I bought a new Corolla from Mark Miller Toyota. My sales guy, Scholle, made the process super easy. Within one phone call he found me the perfect car and helped me put a deposit down. The whole thing felt fair and transparent especially compared to the bad experience I had at other Toyota dealer in the area. I would definitely return to Mark Miller for my next vehicle.

Alexis O'Malley

Robin was extremely helpful. He was kind, informative and not pushy by any means. He took his time to give us all our options, as well as explain things thoroughly. Kyle helped us with all our paperwork and made sure any additional questions were answered. Probably the best car buying experience we’ve had, and we’ll definitely be back.

Lindsey Enders

Really impressed with the customer service and the quality! My car went in with 4 different check engine lights that boiled down to a single bad ignition coil. Instead of trying to upsell me on 4 different fixes, they were upfront about the suspicion it was just a bad ignition coil, and they wanted to fix that first. The overall repair ended up costing me much less $ and time than I expected. I will definitely continue to take my car back for any maintenance needs. Thanks again!

abby burt

UPDATED!!! While I did have a bad initial experience, they have done everything they could to fix it and work with me to try to make it right. I'm still pretty hesitant about going to dealerships to get work done, but they have some respectable management and I'm satisfied that they have tried to make the situation better. Original Review They offered me $100 for my car saying that the entire engine should be replaced when it was as simple as fixing the spark plugs and coils. They also didn’t put my engine cover back and wouldn’t call me back after I asked for it back. Charged $160 for diagnostics and stated it would be put towards the work that I had done but just added to the charges. I really thought they were helping me out and they made it seem like that’s what they were doing but ultimately they were just ripping me off and trying to get me into something new without being honest about fixing my car.

Tina Kline

While running errands for work yesterday I ran into a new situation. My drivers side seatbelt was jammed and I was unable to use it. It turned out that Mark Miller Toyota was only a 10 minute drive away. The Service Team was amazing! They had to dismantle to interior of my car to get to the source of the retraction problem and fixed it. I surely would not have been able to do this myself. I was so happy that they were able to do this quickly and I was back to work (and driving in a safe vehicle). Thank you Mark Miller Toyota Service Team!

Kevin Allred

I had an appointment for routine service work. They began promptly while I waited comfortably in a waiting room with a complimentary beverage. They finished quickly with an update via text and followed with a complimentary car wash. Everyone was very polite and answered any questions I had. Great Service.

Alexa Landon

I’ve leased a vehicle and then bought it 3 years later from Chris Scholle. He was so simple and easy to work with and I hadn’t planned on trading in our 2nd vehicle but Chris made an excellent deal with me. I wasn’t expecting things to be so easy either but he took very good care of my wife and I! Of course it was a long day and a lot of time at the dealership, but often times that is how it goes buying a car, especially when unexpected things come up. We did take a lot of time thinking things over on the purchase, but everything Chris and the sales team did for us was great! Nothing bad I can think of!

Eric Van den Akker

I was dreading having to go to a dealership for this repair, but after calling 3 area Toyota dealerships, Mark Miller Toyota clearly stood out on the phone, and thankfully that proved to be true in person too, from beginning to end. Customer service was excellent, the service advisors were actually consistent in what they told me in person vs previously on the phone, they provided a ride both to and from the shop, I really liked the method of the invoice/extra work approval/decline which eliminated pressure, payment & pickup was quick & easy, it was done 30 mins before the time they estimated it to be done by, my car came back much cleaner than when I dropped it off thanks to their free car wash, and employees all seemed to know how to do their job & do it well. It was a surprisingly pleasant & pressure-free experience! Thanks!

Andrew Swindle

Have been a long time Mark Miller Toyota customer and have been very pleased with their service department, even though they aren't cheap. A year or so ago I needed a new tire for my truck and I purchased it while at Mark Miller Service department. Along with the tire, I purchased a lifetime tire service where they cover all the rotations and service for any tire related issues. A day or so after the service department put on my new tire I walked outside and looked at the tire and realized that they put the wrong tire on my truck. It was the same brand, but a different model tire! They were prompt to get the right tire on there, but ever since then I have had issues with the tire sensor. I went in and explained my frustration and Russ in the express service department stepped up and helped make things right. He could tell I was frustrated and did everything he could to get my tires back in good shape and get me on my way.

BART BOWDEN

I stopped in to get the oil changed and tires rotated on my Rav4. From start to finish, everyone was so pleasant and helpful!! It only took about twenty minutes to complete the work requested, including a car wash. I would recommend Mark Miller Toyota to everyone, what a great team, thanks again..

Nicki Jones

We have been using Mark Miller since the 1990’s and we were impressed with the great customer service. We have purchased many vehicles from Mark Miller now, most recent is a 2023 Toyota Camry, we love it. We would recommend Mark Miller to anyone, you won’t regret it. ❤️

Gunner Osguthorpe

We bought our first brand new car from Mark Miller and have never had such a seamless shopping experience. Every time we come back to get maintenance the service department is extremely knowledgeable and welcoming. We will definitely be buying more cars from Mark Miller in the future.

Frank Maylett

Just finished my first car purchase from Mark Miller Toyota. Previously purchased 15+ cars from Karl Malone Toyota and now I understand what a car buying process should be. No games. No jacking the price over invoice. No gimmicks around etched VIN numbers or add ons that are a total rip off. These guys at MMT were the best. Fast and painless buying experience. Don’t waste your time with any other Toyota dealership in Utah. Kudos to James, Mike and Danny. You are the real “all-stars” and put the rest to shame. The other guys have lost our business forever.

Miss DeTria

I always go to the Mark Miller service center to get my oil changed because I feel more secure and confident that I won't be screwed over because I'm a woman. Well, there was a problem discovered after my last oil change that left my vehicle with a dangerously low level of oil. The guys at Mark Miller checked everything out, found and fixed the problem, refilled my oil and didn't charge me a dime for it. Thats exactly why I go there!! As a woman, I'm always afraid of being taken advantage of where my car is concerned. Mark Miller keeps my mind at ease.

Karen Bradakis

I was pleased with the service, especially for the call from the service employee notifying me the car was done. He mentioned a couple other things I may want to have taken care of, but didn't pressure me to get them done this time. I appreciated their shuttle service bringing me home and taking me back to pick up my car.

Jason Miner

I have been using this service center now for over 25 years. Wendell McMullen is my go to guy for all things Toyota. I always feel that I can trust the service recommendations he offers and his honesty about their urgency. He is always willing to work with me to stagger timing on more expensive repairs to meet my financial needs. I would highly recommend Mark Miller Toyota to everyone.

Rex Dastrup

These guys were up front and communicated in reasonable time. They got the car I wanted with no hidden charges. Got the best price I could get around the Utah dealers. The purchase was quick and easy. They ask that you keep in contact with them also, sent a message the night I got home and got a response with the info I needed. Kyle was a great rep to work with and glad he was my guy.

Naran Badral

Just love the way Mark Miller sales and financial guys helped me to get a good looking car! As I just move to the country I didn't have credit score so it was difficult getting a low interest rates and good vehicle. I really felt that I was cared for at Mark Miller Toyota, unfortunately I didn't get that in other dealer.

Darlene Wurzer

They really went the extra mile for me! They had resolved the problem early on, but couldn't see what caused it. They knew I was driving alone, and about to go over the summit. They took the time to find the cause, repair that and looked around enough to find a couple other potential problems as well. And the price was very reasonable as well! Many thanks to DJ, the mechanic, and all the helpful people I met at Mark Miller Toyota.

Jill

I bought a new 2005 Toyota Corolla at Mark Miller. I have had it serviced there ever since. 230,000 miles later, it still runs great. The service associates there are excellent! Wendell Mcmullen is an outstanding service manager. I highly reccomend. 😁👍

MIKE RADY

We lost our Highlander keys, a different Toyota dealership quoted us $2000 because the ECU computer needed changed. But Mark Miller Toyota figured out a way to program the keys without replacing the ECU. Everybody was very friendly and helpful and they are running a really nice professional organization there. My next Toyota will come from them .

Brenda C.

As a new customer to Mark Miller Toyota, Our Sales consultant, Chris Scholle, was the best salesman ever. He helped us find exactly what we needed. He was patient, stayed late for us and never pressured us to do anything. I highly recommend that you use him. Also, Mark Miller is the only dealership that we found who not only did NOT mark up their vehicles 5-10k over invoice, like every single dealer out there, but they did not upcharge any of the vehicles AT ALL. They will have all my future service.

Christine Bodell

My 2013 Rav4 needed multiple repair and preventative maintenance services. It was scheduled to take most of the day. The entire process was incredibly smooth. I called multiple shops and the pricing here is better or fair compared to other locations. Shout out to Service Advisor Randy Ayrton for being extremely communicative with me about my cars progress throughout the day. Overall all, a great experience.

Valerie Jones

I love Mark Miller’s. I especially like how conscientious they are about the environment and their resolve to be green. Their staff is always personable and helpful. I won’t lie, I was a bit bummed because they no longer vacuum out the cars they service. No surprise they didn’t want to do a car wash in this weather.

Nasim Akbary

I am a Canadian traveler, passing through Salt Lake City. Experienced an issue with my Tundea during my travel. Mark Miller Toyota, of course, to the rescue. Thank you for your hospitality and for having my vehicle fixed in no time and without any appointments. You have amazing customer service, and you know how best to prioritize.

kristie snow

They guys at Mark Miller were awesome to me today. My back windshield wiper had broken in two when I tried to lift it up to scrape the ice off my windshield during those freezing temperatures earlier this month. I ordered the part, but didn't comfirm the appt. properly today. I went in, they were so kind to me and put it on for me anyway. Had me in and out within an hour. So kind!

Lee Cotter

I always take my Highlander to Mark Miller's Toyota service department. Their crew is always professional, timely, and very helpful in explaining the service performed and what might be needed in the next year or so. Also, they have an awesome waiting area where you can work or relax.

Justin Rinker

Always a positive experience with Mark Miller Toyota Service. The staff is pleasant and not pushy when it comes to optional service upgrades. Highly recommend getting your Toyota serviced here vs other places around town.

Ross Owen

Everyone I interacted with today was friendly and professional. Mark Miller Toyota has always provided top notch customer service. I really liked the texts explaining everything that was happening and letting me know all costs upfront.

Nicole Hegewald

I actually really like this dealership. Everyone I have dealt with, from the salesperson to the loan person to the service people, everyone has been super nice and chill. I don't get any of that skuzzy feeling you usually get at a car dealership. Everytime I've gone in for service over the last year I've been in and out in about a half hour, with a free car wash. Highly recommend.

Rachael Dorsey

Great service. My check engine light came on and they were able to get my car in and repaired by the next day without an appointment. They even washed and vacuumed it. Which makes it the cleanest it has been in awhile.

michele Dreitlein-Simone

All of the staff I encountered were very pleasant, professional and truly concerned about giving the best service possible. Shout out to Chris R. You are great! Casey S tech my car is running beautiful. Thank you all

Dad Anger

They did a great job, faster then expected, and were very friendly. The tech even left a really nice flashlight in my car (I did return it). I thought the price was fair and there was no up- sales pressure. I will go back.

N sro

They aren't charging over MSRP!!!! Excellent sales process, Scott M was an amazing person to work with. He knows his Toyotas and knows how to treat people. The "F&I" department held true to the rest of my experience, no pressure, no hidden fees, no delays.. Nothing but professional people that love their job and care about the customer experience!!! Do not waste your time at any other dealer!!!

Julie Hagenbuch

I purchased a new 4Runner from Mark Miller March 2022. I'm from Colorado and was worried about buying in one state and getting plates in another. Kupono found the exact vehicle I wanted and my wait was less than a month. Everything was so smooth from reserving the incoming vehicle to driving it off the lot, to the registration, things could not have been easier.

Roberta Lopez

Mark Miller Toyota really came through through for me! I had to have my car towed to the dealership on December 22. With all the errands I still had to do before Christmas, it was a terrible time to be without my car. But Hugo was able to find a loaner car for me! So the next day, Emmanuel, my fantastic service advisor, was texting me with all the details of my repairs when what did I do but lock the keys in the loaner car!! I texted Emmanuel to see if there was anything he could do. Unfortunately, the car could not be unlocked remotely so he sent Allen 15 miles to my house to unlock my car with an extra set of keys! What a team of GREAT people, right down to the young woman at the customer service desk, whose name I forgot to get!! I could not have made it through the last few days before Christmas without the Mark Miller Toyota team. Thank you so much and Merry Christmas!!

Brian Baker

Wendell was exceptionally helpful with my Oil leak on my Camry. My dealer I purchased from(not Mark Miller) did not tell me about the Toyota maintenance provided free, and I had used a local tire dealer for my first service. Unfortunately they apparently installed an incorrect filter which began leaking! Mark Miller diagnosed the problem quickly and did other Toyota maintenance all at no cost to me! Will be back!

Grant Gerringer

I drive past two Toyota dealerships to bring my Highlander to Mark Miller because I trust them completely and they have never disappointed me. Excellent customer service and experience. Brian Payne, the service manager, has always been understanding, kind and professional as are the whole staff.

erik auer

My experience was great. James was helpful and kept me informed throughout the whole process. Everyone there was accommodating and went the extra mile to get me into the car I wanted sooner than I expected. Professional and helpful.

Timothy Fitzgerald

I felt absolutely no pressure from my salesman, Greg. He talked me through all of my concerns without any nonsense and was patient through the process. I really appreciated working with him. Working with the finance guy was very slow, though. I would like to see that process expedited.

Steve Gustavson

Always had a great experience with Mark Miller. And in particular, with Greg Butcher. He’s a total professional. No games. He’s all about my happiness as a customer. And he’s a joy to work with. I’ll only buy my Toyotas from them.

Brandon Bunker

Their service dept. is always quick and efficient. I showed up about 10min before my appointment time and they still got me in and done in 30min which is great. It took less time than I was initially quoted. I appreciate their speed and efficiency.

Tom Jones

I went for the early morning oil change, hoping to get in and out quick, as I had a 5 hour drive home ahead. They got my Taco taken care of expeditiously and were even cheery at 7:30 am on a Friday! All good.

Marie

The looking and buying process was so easy and friendly. No pressure. Our sales consultant (Leah) was very knowledgeable, even with the odd questions. We really appreciate that this place is dog friendly. Our dog might love this place even more than we do.

Scott Stillman

I only needed an Emissions Test, But the staff and technician were super nice. The Truck was finished in 45 minutes. Came back at 11:00 o'clock and the cashiers were also on top of the game.

Steven Cooper

Came in first thing in the morning due to a flat tire. They were able to fit me in without an appointment. Took an hour and a half for all the work to be done, and the price was not unreasonable.

Ted Kendrick

Kelly is awesome to work with and treats you like he wants you to be a repeat customer. Kelly was great at communicating for the months I had to wait for my car to show up due to the global supply chain shortages/delays. If all dealerships and salesmen were like Mark Miller and Kelly, everyone would like buying a car!

Jose Vila

You know all the stories about dealerships? And everything you read about learn about to avoid at crook dealerships, well, you DON'T need any of that here, it was so freaking easy and they mean it when they say no hidden fees, this is the second car I bought from Jason Jones (salesperson), he said when I put my 6 month wait order "it would be MSRP, Taxes and around $500 in Doc ans Tittle fees, so I planned on that. The reality is that the car actually showed up in about 6 weeks, not 6 months, and on my way to the dealer the amount I estimated IT WAS REAL, no hassle either when I said I was paying cash for the car, I didn't wanted my credit to be ran so I brought a cashiers check. The second thing you read and know its going to happend is the finance department and the accessories, same thing, I wasn't interested in buying anything extra, so the accesories guy just said well "enjoy your car", this led me to the last step in the journey, Finance, where you actually pay for the car and they try to make you add stuff like extended warranties, after he explained everything I told the guy I didn't wamt anything and he didn't push it, he just made me sing the paperwork and said the same "enjoy your car". Amazing Experience, Mark Miller dealerships are the place to go buy your new vehicle, Ask for Jason Jones. Thank you guys for selling me a Second I can't regret going there again. PD: all the other Dealers wanted a Market Adjustment up to 6k, haha it was funny the face of the guy when i said he was crazy for asking for a market adjustment, if you want to waste your money go to Brent Brown in Orem, after that i called Mark Miller and sure enough they didnt charge anything extra just taxes and $500 in doc fees ans title registration.

Scott Oyler

I called an asked the if I could come and get a screw removed from my front left tire. The person on the phone said to come in. I asked if I needed an appointment she said just come in, so I did. When I arrived at your facility I got the run around because they said they were not taking drive in. They ended up helping me out and working me in. I had to come back the next day and everything was taken care of. If you are not taking drive in’s you should not have your employees just sitting around. It was that way in both the express lib and the maintenance area. I still love you service and thank for you help. Scott Oyler

Jose Valladares

I love Mark Miller Toyota. Their service is outstanding. I have been at other Toyota services and I wouldn’t change the quality of service I receive at Mark Miller Toyota. Ray Fajardo gave me an excellent client service today, he is amazing.

Mark May

It was a joy to work with James Whitney. It was refreshing to work with a dealership and salesperson who are honest, fair and helpful. I traveled down from Boise to buy a truck from Mark Miller. It was well worth the trip.

Harrison Visse

If I could leave 6 stars I would. While I was traveling cross country to get to my next duty station, my alternator died. I expressed my concerns to Brenda at the service desk and was super helpful. Derek then helped me out and snuck me in a spot so I could continue on and be at my next command on time. If you want to go somewhere that supports military and it’s members, respects their customers, and cares about the outcome of the service, only go here. If I’m ever in Salt Lake again for whatever reason, I’ll go out of my way to go here. Thank you, thank you, thank you Mark Miller Toyota!

Navi Blue

Mark Miller service is fast and friendly. Decent prices too. I've had oil changes at other dealerships take nearly 2 hours. Today at Mark Miller, I was in and out in about 20 minutes.

Carolee Hosfeld

I took my car in for an oil change and tire rotation and they had it all done in less than 30 minutes. The technicians were all super nice, and it's always an easy experience at Mark Miller Toyota! I'm a total fan!

Nancy Rosecrans

MARK MILLER is the ONLY place I have ever taken my vehicle for service during the past 20+ years. The customer service is excellent and you can always count on the work being performed properly the first time whether it's scheduled maintenance or an emergency. Mark Miller is the gold standard for Toyota sales and service! Alan and his team are worth 10x their weight in gold!!!

Kimberly Begalla

Confusing check in.. Alan took good care of me but mentioned twice he was doing it because they couldn't find person supposed to check me in. Very poor continuity. Shuttle service unreliable as is finding someone who knows status of my vehicle when I called to check an status after 2.5hrs waiting. Ride was 1 hr late after I called.

Lawrence Blamires

They did a god job. Came in for a rotation which was about 20 minutes! One of the front desk people even made a sheet with prices and comparisons of some Toyota care services they offer. That was impressive! What isn’t impressive is now my glove box for some reason is not closing. I’m sure they’ll make it right.

Carol Wilcox

Greg Rolfe is the best. No hard pressure. I will ask for him each time. I think you should give him a new carseriously! This is the fourth car we have purchased from Mark Miller. I just wanted to charge $10K and I will ask for that on the fifth car I buy. Why did they ever get rid of making Avalon. I have two of them and they are perfect! I wish there we a few other things they could throw in with the sale. I will be back...

Scott Perry

I have a 2008 rav4. I pretty much gave them a blank check to fix anything and everything to keep me on the road for 150k more. Pretty risky gamble. All they found were brakes and alignment. Most honest auto dealing I’ve ever experienced.

Javier Vargas

Shantay was amazing and helping me get a car. The whole process was pressure free and she was very helpful and you can tell she wasn’t pushing me to do anything. Would definitely buy a car with her again. Six stars if possible.

Nick Burke

I came in due my service light being on at 5,000 miles. I figured I needed an oil change. I should have checked to see the schedule because I just needed a tire rotation. But they gave me an oil change and did not mention that I didn’t need one until 10,000 miles. I know this is on me but I would have appreciated if they would have let me know this instead of just doing an oil change.

Edward Parker

BEST Toyota Dealership in Utah by far! Helped service my Camery 320,000 miles later still going strong! Best quality, prices and customer service. Thank you Janzen for taking care of me today Abraham Geake

Jason Yelton

The experience with Mark Muller Toyota has always been good. This visit in particular was great, which was mainly due to the courteous, genuine, and professional experience given from Brayden. I’ve worked in the hospitality industry for 20+ years, and to find a human being that shows genuine care for your overall experience is few and far between. Brayden nailed my overall experience! He walked me through all the challenges with my vehicle, pointed me in the right direction, and actively listened to my questions and concerns. I never felt he was trying to sell me on something that wasn’t necessary. I hope the leadership team shares this with Brayden and the rest of the team, as we all could use more people like Brayden in our everyday lives. Thanks Brayden, and thank you MMT. ~Jason

Luis Muniz

Mark Miller has been providing exceptional customer service to World Pac. From scheduling, repair, and being invoiced out, they have been smooth sailing. Keep up the good work Mark Miller Team!

Spencer Arndt

MMT has always been amazing to me, most private dealers and Toyota owners will tell you that they probably have one of the best service departments in the valley. As a mechanic myself I do my own work, but when insurance is covering it, MMT is the only place I’ll take my vehicles.

Scott Moss (BowHunter44)

Mark Miller Toyota has been great! From the purchase of my truck to the service I’ve had done on it, they’ve been great! Communication is excellent and they do what they say they are going to do, and even better, they do it when they say they’ll do it… on time!

Jim Henderson

Needed oil change tire rotation, tire repair, emissions and a new key. Went to quick lube and they did everything by 3 pm. Got a ride home and back. Great service very timely.

Brother Bert

Pulled in to have an oil change and was given a price of $82.95. Agreed and when it came time to check out, it jumped to $94 after taxes and shop supplies. Asked if they had any specials or promotions and cashier said only if you have a coupon or a competitors website. Showed them Walmart had full synthetic oil changes listed at $54.88 on my phone and attendant said he had to show his manager. When he came back, he said manager told him Walmart was not their competitor. Guess we'll find out on the next oil change. Edit: After speaking with Angela, things were made right and I will be returning to Mark Miller for my next oil change

ruth torralba

the. service is A++++ Ray Fagardo the manager is absolutely amazing not only done with my car cares in a couple hours! The car was delivered to my work! Thank you very much Ray and the Toyota team Salt Lake City

Brent Hess

The salesman, Michael, is by far the best car salesman I have ever encountered. Good / honest sales people are hard to come by. If you go to Mark Miller, ask for Michael.

Juan Obando

Great buying experience with these guys. They make it happen. Helped me get my hands on a new Tacoma when other dealers didn’t even follow up with my requests. I will be coming back and refer family and friends.

Nik Lance

Edit (8/13/21): I gave them a second shot and they worked with me a lot better. I reserved a car in my name and will be getting one shortly. It took another sales person to explain to me that their reserve money is 100 percent refundable if I don't get car before incentives expire. They did have a car I wanted but a sales person never got back with me or send the promised text. I called again and found a 3rd sales person and reserved the car with him. Good dealership but some of the sales can be a little challenging. 3/1/22 First 5000 mile service done. I bought the car with Mark Miller because they had the best price and more professional to deal with than other dealers. I tried to have my car serviced at a closer location to my home and they said it would be 4 days out and over an hour. I called Mark Miller and they said less time and can do it today. I pulled up to a first come first serve express bay. I was checked in, told it will be 30 minutes. Impressive turn around! I’m looking at the website and this typically is their peak busy time. I’m impressed with the workers and their speed. I like being able to see my car being worked on from waiting room. I think they are done, it was under 30 minutes. Aug 22, 2022 10,000 mile oil change. Drove down with out any prior calling in. Pulled into open bay and was immediately greeted by professional staff. Super friendly and nice. Quoted me 40 min for oil change but was done in less 15 minutes. Back in car and drove home. Incredible!

Jonathan Ramras

Everybody was really courteous. They answered all of my questions. I really appreciate that. Mark Miller has a sustainable facility and educational material throughout so you can learn about how they do it.

Matthew Trump

I won’t take my Toyota anywhere else for service. They do a great job and get it done quickly. I’m always impressed with how I’m treated when I check out too. Excellent customer service

Nikki Miho

Friendly staff, frequent communication, clean facility. Nice to have some food and beverage options. Car repairs/maintenance were completed in estimated time. So far car feels better.

Jacob Adams

They completed service in roughly the time estimate they had given me. Plenty of space around the dealership to wander or sit while waiting. Also have a refreshment counter with some complimentary drinks and some paid options for food/drinks. Area was clean and staff seemed friendly.

Emily G

Best dealership I’ve been to. Someone broke my side mirror off on my 4Runner and they took care of me and repaired it right away. Thank you all, I appreciate the quick and easy service.

George Lindsay

Express Service was reasonably fast considering I didn't have an appointment. I have been coming to Mark Miller's for over two decades. I have found their prices to be fair and the quality of work to be excellent.

Ryan Campbell

This place still strives to provide good customer service. It feels that they really want to help take care of your car. I also enjoyed the caffe bar inside the dealership.

William Hathorn

Everyone was professional and personable. They made the extra effort to expedite some things. They made my wife and I feel important. They never made us feel hurried. It was a great experience.

Kirsten Tulsian

This is my all-time favorite place to service my car! It is far and above better than any other dealership I have ever been to! Having been there dozens of times over the years, I have never had a negative experience. Every single employee goes out of their way to be kind, helpful, and respectful!

Andrew Hansen

Mark Miller Toyota service is outstanding. They are efficient, friendly, and honest. I’m so glad I bought my Toyota from them. Very pleased!

d Gb

The quick lube always does a fantastic job servicing my Camry. I like how they treat my car as if it was their own. A+

Stephanie Weems

Mark Miller Toyota consistently provides top of the line service and customer experience. I own a Lexus and, with the exception of warranty work, I would take it nowhere else

Heidi Anderson

Great customer service! I pulled in and was greeted pretty quickly by a service tech who took care of everything. Super speedy service for the recalls on my vehicle.

S L

It was a very busy day (for me and MMT) and Ray Fajardo was great to work with! He was very informative, friendly, and did a great job with keeping me updated throughout the day. Thanks to the entire team for keeping my baby up and running smoothly. Thanks everyone!!

Cody R

Very professional staff, kept in contact throughout the entire process. Very customer centric. Would recommend others to Mark Miller Toyota. Thank you Robin.

Amy Heidbreder

I’m on my third 4Runner and I’ve always taken them to be serviced at Mark Miller Toyota. Service is fast and efficient, and I don’t feel that they’ve ever tried to take advantage of me as a consumer like some other service centers tend to do. I will continue to bring them my business as long as I have a Toyota!

Jaren Whittington

Stopped in with a tire leak while out of town and Ocean in the service department was awesome! Took great care of us. Would always come here if slc were our hometown

Elizabeth T

We’re currently on a roadtrip and needed to get an oil change and tire rotation. We were prepared to wait a while, but they were finished in ten minutes!!! Absolutely amazing!! The service is so friendly and fast.

Sharee Rosqvist

Thank you, thank you, thank you. Amazing service and customer service. Some people told me Not to go to the Dealership for service. But - I will pay the extra $10 for the ... everything! I can't thank you enough for taking care of me and my 4Runner

Mariana Mavor

Hugo went above and beyond to make sure my experience was excellent! He represents the company well and MM Toyota is lucky to have him!

John Jones

I go to Mark Miller for all services on my 2018 Tacoma. Always quick, fair prices, and the advisors are pleasant to work with.

Damon Leake

Mark Miller Toyota is a great place for service! They always take care of my Land Cruiser and get me in and out quickly.

Silas Christian

Always excellent and detailed information regarding my Toyota. Very great place to come and get your car serviced. Highly recommend!

Dave Faulkner

Jantzen was my service advisor. Super polite, competent and got the right people involved to solve my 4runner problem quickly. A+

Melissa Lawrence

The SalesManager was amazing and took care of me fast. Towed my vehicle and had a rental ready when I arrived at the dealership.

Samantha Brimley

I’m bummed because I scheduled an appointment and ended up waiting for an hour for my car to be seen. Why schedule an appointment when you still have to wait in line with other cars who just showed up?

Jimmy Kofoed

Once again the service shop here gave excellent customer service. Chris is always professional as a service writer and Russ, the service tech performed all of the issues we discussed. Thanks guys.

Stanley Trout

Everyone has been very kind. Especially our sales person, Leah. Very helpful in helping us understand the new technology on our new car.

Cassandra Lopshire

Fabulous dealership great customer services in sales & service department. Also has a great kids area and cool cafe. We’ve bought two cars in a week time from them, because how awesome they are. thank you for helping us and for finding the cars we were looking for.

nick webb

Great experience! The service department staff at the Mark Miller Toyota dealership is top notch! Working with Ocean was great, he kept me in the loop, shared with me costs and time frames and was nice throughout the process. I had a slow leak in one of my tires and the service team recommended due to where the hole was to replace at least two if not all four tires. I was provided affordable options to fit my budget. Thank you Mark Miller Toyota service department staff!

Caleb Moore

Had a very good experience, with Emanuel being very open and helpful, and very willing to explain, and walk me through things. They were fast and communicative. I recommend Mark Miller Toyota.

Richard Rubow

Mark Miller is my GOTO Toyota dealership. I moved about an hour away, still return to them because of their excellent service.

Shane Sherman

Greg Butcher is our sales person and he was amazing!!! It’s nice to be able to buy a car and not be hassled the entire process. I will only buy cars from this dealership

Todd Saxey

I had an amazing buying experience at Mark Miller Toyota. My salesman- Lyle Mitchell- was amazing and fun to work with through the entire process. I ordered my new Tundra in January and picked it up on 4/19/22. I worried that I may be a pain to work with due to my frequent calls for status updates, but Lyle was always helpful and patient. I love my new truck and will gladly recommend Lyle to anyone looking for a new or used Toyota. Mark Pugh and Danny VanGeesen in Finance were awesome. The Service Manager Mike also called me the next day to offer assistance with after market accessories. Thank you for the great buying experience, Mark Miller Team!

Taylor Leavitt

Staff were very friendly and helpful, sales person was very dedicated in helping find the vehicle we wanted, financial advisor was direct and cared about his work

RICK

Excellent Service. I will definitely be coming back. The service team was quick and efficient and the staff was super friendly and knowledgeable. Overall great experience.

Chris Hardy

Very positive experience. Thank you for charging me MSRP and not trying to upsell me. I’ll be back for another Toyota in the future.

J Spencer Kinard

I needed a 60,000 mile service (my last Toyota Care service) and paint polish. Ocean K. was my service writer and was, as he always has been, great to work with. He accurately advised me on what needed to be done, kept me informed during the service and was right on on his estimate of how long it would take. A good day at Mark Miller Toyota.

Barbara Steele

It was fantastic they were quick they washed my truck and it looked wonderful since it’s been so icky out there and explain to everything about what they did! Great experience!

Will Burcher

Recently had the pleasure of purchasing a lightly used 2022 Highlander from Jim Macfarlane and the team at Mark Miller. This was an out-of-state transaction in which I didn't see the vehicle beforehand. No surprises here (except POSITIVE ones), and I was very happy with the process and with the service Jim and everyone else at the dealership provided. Smooth, efficient, respectful and honest. I'd highly recommend these guys. THANK YOU!

Insulation From Hale

I LOVE Mark Miller Toyota! I previously had THE worst experiences with Larry H Miller Toyota and Ford and was so impressed by the night and day difference in customer service. The salesman and finance manager were professional (unlike LHM) the service department is so easy to work with and fast! If you want a Toyota, I highly recommend Mark Miller!

Fred Porter

Long time customer. Repairs are completed correctly the first time. Comms is great. Service advisors are very helpful.

J.C J.C

Mark Millers Toyota is the Ultimate best👍👍👍👍👍!!!! I will give them 💯% for a wonderful outstanding Superb customers service!!! They sold us a used 2020 Toyota for $34,000. Worth the price and their customers service is 🤩 amazing!! They spoil us with FREE COFFEE & FREE CARWASH!!! technician checks our car oils fluids!!! Purchasing my next car from them MARK MILLERS!

Dzmitry Pletnikau

I had a great experience buying a brand new 4Runner from Mark Miller Toyota. The whole process: from the first phone call with Kyle Rasmussen explaining what I was looking for, to picking up our new vehicle - was smooth and very professional. Kyle was great at communicating, answering all our questions and being upfront about all aspects of the process. On financing side, when picking up the vehicle, I was working with Kyle Denton who was equally professional, transparent, and efficient. I appreciate that the entire process (up to pickup) was fully remote. Most of all, I appreciate that every word I received from Kyle Rasmussen held true and the final result was exactly what I was expecting.

Diana Pappas

This is my best car buying experience yet, and I'm old. Top notch service, great attitude and so good to work with. These folks know exactly what customer service is. I do not hesitate to recommend them.

Scott Clarke

Ocean was able to squeeze me in to replace a headlight. Extremely quick and thorough. Great job and thanks Ocean.

Nadi Ardalan

Absolutely the best dealership service experience ever. Courteous, fast & thorough service team. I'll gladly drive the four hours from Moab again & again for this level of care.

Debby Timothy

Everyone is very friendly and helpful. The work is done on time . They even had someone help load my groceries in my car. Thanks for everything. It is a good experience at your dealership.

Gary Birdsall

As usual, great service from MMT. Had my Tacoma in for lube/oil/filter. We have been satisfied customers for many years!

Becky Rogers

I just love the people of Mark Miller. Always so kind and helpful. Shoutout to Ray today for all his assistance!

Marjie Brown

Both the purchasing and subsequent services at Mark Miller have been top notch. Frictionless, seriously. We love our 4Runner, one of three on our block that have been purchased at MM in the last three years. Then my brother in law went out and got one too. We also appreciate the work this business is doing with their sustainability and philanthropic programs.

Mark Baumbach

I used rhe Quickie Lube to service my car. It was great. They also checked my tires, balancing, rotated and checked my alignment. I am a big fan of Mark Miller service

William Bowen

Ocean is the best! He is very knowledgeable and super friendly at explaining what is going on with the vehicle and what the best options are on for getting it fixed. I continue to use their service department because of him. If you need service, ask for Ocean!

Larry Cook

Great service. Capable sales people and process. This dealership is not selling hard to get cars above MSRP. Very refreshing! My second Toyota that I’ve bought here. Customer for life!

Dustin Landis

Bought my first new car about a month ago. My salesman Lyle was awesome to work with and put in work to find the exact Tacoma I wanted. He made the experience stress-free and didn't pressure me into anything. Overall I had a wonderful experience and would recommend this dealership to anyone looking for a Toyota. I felt important and the price was fair. 10/10 would buy from them again!

Alex Munoz

Kelly C. was the best! He made sure the vehicle we wanted was clean and ready to go and went above and beyond to ensure we had a great experience. I highly recommend Kelly for your next purchase.

Demitriy Stiles

What a great and easy purchase it was buying from this dealership. I'm located in California and saw a Tacoma Mark Miller had listed for sale, was contacted by Steve about it and after a couple emails back and forth everything was set up very easily! Arranged the deal quickly and one week later set out to Utah to by a Tacoma from Mark Miller Toyota. After arriving, Jeff did all the paperwork with us and was very friendly and interesting to talk to! No hassle at all with this dealership, would highly recommend!

Davey Li

I was in Salt Lake City for the summer and took my brand new Hybrid with me from Oregon. If I had Mark Miller in Oregon, I would actually be loyal to this dealership. They sell cars AT MSRP. NO BS MARKUPS OR ANYTHING. Everything is at MSRP, and their aren't any additional add on requirements unlike my slimy Portland Oregon Gladstone or the rest of the Toyota dealerships in Portland. Very happy they did maintenance, in house tinting, and all reasonably priced stuff. If I ever move here, I will most likely come back to Mark Miller Toyota. Fantastic.

Gayle Ulsaker

Their higher ratings are earned, and with good reason. The service department is prompt, courteous And so what they say they do. Raymond is without a doubt a most professional and knowledgeable service rep.

Stephen Bates

Great service. The team at Mark Millar were courteous and thorough in taking care of our Sienna.

Dave Andrade

I recently purchased my first Toyota from Mark Miller Toyota. I'm happy with my experience. The sales team was great to work with. The service department is doing a fantastic job with my truck. I'm looking forward to driving my new truck for the long haul.

Galen Tom

I'd like to thank Mark Miller Toyota again for taking in my '03 Toyota Tacoma on VERY short notice to service my truck for my trip back to San Francisco. Although I had to wait approximately 5 hours, the lounge area was comfortable and provided complimentary beverages. Glad to inform everyone that the trip went well and the Tacoma performed very well afterwards!

Jayni Carlton

Our family is so grateful for Mark Miller Toyota! Our car battery died & our sliding door wouldn't close. My kids held the door shut until we were able to make it to the dealership. They figured out how to reboot our car so our sliding door would reactivate. And they did this all so quick and for free. We were out of town so this was an extra bonus as we thought we were going to have to leave our car there for awhile. Thanks so much Mark Miller Toyota!!!

Robert Gibbons

Randy and his team at Mark Miller Toyota are top notch. I will not let anyone else touch me vehicles. They are fast, courteous and professional.

Deanna Ross

I always receive excellent service at Mark Miller Toyota. I have owned 2 Toyota’s and had both serviced here.

Caleb Banks

Robin was great to work with. He helped us find the perfect vehicle. He was very up-front and pleasant. I will definitely go back and purchase a vehicle from him in the future. Highly recommend!

Ivan Lesko

Friendly staff, fair pricing (a rare unicorn in 2022), no frills sales experience. Everyone was easy to work with and we are super happy with our new car 🚙 …

Brian Currie

Chris was great about keeping me updated. Everything taken care of with no hassle. What more can one ask?

Lisa Miller

Extremely polite staff! My check engine light kept flickering so I brought it in to get it checked out. My car didn’t really need any service but they upsold me a new timing belt which I actually really needed. So far, so good with this place

Cathie Delewski

Despite being busy, Express Service was great and my car was finished within an hour. Really appreciated them vacuuming of the front floor mats and car wash.

Jim Pierson

No car dealer I have ever dealt with in my 57 years of driving comes close to the prompt, friendly, efficient sales and service staff at Mark Miller Toyota down town in salt lake city utah. I feel sorry for those who have to deal with others A customer for life. Jim Pierson Delta Utah

Wesley Wright

Service and express center is always very courteous, quick, and professional. Been to both service and express lube multiple times and it’s always a very enjoyable experience. Highly recommend this dealer!

Jim Stucker

Went in for an oil change but didn’t need one so they rotated the tires and replaced cabin and air filters since they needed replaced and washed the RAV-4. Very pleased with the service we received today.

Rocky S. Robello

What a refreshing, unusual car buying experience. We decided we wanted to get a Toyota Tacoma pickup truck and while downtown one day, we parked and walked around the lot at Mark Miller Toyota for a few minutes and looked at the Tacomas on the lot. After looking at two other local dealerships and online, we narrowed our search to a white SR5 4X4 Double Cab Short Bed Tacoma and saw that Mark Miller had one on the lot. We went down to look at it and met our sales person Lyle. He was very informative and answered all of our questions and let us test drive the Tacoma we were interested in. We loved the truck so we began a very short negotiation period. In minutes, Lyle, the sales manager and my wife and I agreed upon a very fair price. Then Lyle told us they had another white SR5 Tacoma on it's way to the dealership and asked if we wanted that one fresh off the truck. We said sure, we'll take the newest one. The next morning, we went back to check out our new Tacoma and take it for a drive. After finding everything in order, Lyle took us to the finance area and in a few minutes we were through with the deal. We really like how Mark Miller explains everything they offer and that the fact they are not pushy when it comes to trying to sell you accessories and other stuff like extended warranties etc. The entire experience from working with Lyle, the finance office and everyone else at Mark Miller left us feeling excited about purchasing a new Tacoma. They have been fantastic with follow up calls to make sure we are happy and that everything is working with our Tacoma. We would highly recommend Mark Miller Toyota if you are in the market for a new Toyota vehicle. Ask for Lyle if you have questions or want to take a test drive.

Charles Huff

I had the 60,000 mile maintenance services completed in the express service lane. It was done in one hour with text updates on my phone while I waited and they gave me a complimentary car wash too!

James Larsen

We purchased a new 2017 TOYOTA TUNDRA 1794 EDITION FROM MARK MILLER TOYOTA!!!!! After dealing with three other local Toyota dealerships we found the staff here at Mark Miller Toyota much easier to deal with before and after the sale. We have had our Tundra in several times since the sale (adding additional accessories) and were treated like the day we purchased our truck. Each time they provided us with a rental car at no additional cost WOW!!!!!! Ken and Mike are amazing to deal with and helped us get the truck we wanted without the high pressure sales gimmicks.. We would definitely buy from them again......James L.

Madawg

I went in for a tire rotation and they found a nail in my tire. I got my tire replaced that was only 8 months old with my wheel and tire protection plan. Staff was great and service was faster then expected.

Barbara Goller

Wendell McMullen worked with me through the very frustrating situation of having had the catalytic converter stolen. Even though in the end I decided to not go with the dealer, he supported me through the whole process and offered to have my Prius taken to the shop that I ended up choosing.

Lauren Pape

I showed up around 7:45 for a walk-in oil change. I was in and out in less than 30minutes with an oil change, tire rotation, and airing up my tires. Amazing service!

Alex Peterson

The service here is awesome I’m not even a big Toyota fan I was treated so well I would actually consider buying a vehicle from them good job guys welcome you deserve it

Miriam Birth

Great service Randi answered all my questions and concerns of my car. I bought new car mats while I was getting the oil change and they put my new mats in! Thank you Mark Miller Lube Team! Miriam

Kandy Thomas

Best place to buy a vehicle or have one serviced. Wouldn't go any where else! Employees are courteous, knowledgeable and professional! I always feel great after having my vehicle serviced!

Dennis Coleman

Top notch professional Service with a capital S! And at a reasonable price. I have been a satisfied customer for over 20 years.

Marcos Martinez

Excellent service. We got a rental super fast. When they were done I got a call to pick the car up, everything was explained and was out fast.

Lucas Bush

I love my minivan. She’s been with me for 14 years now. Mark Miller Toyota has diagnosed anything that’s gone on with her to help me keep her up and running to go on some amazing adventures. The only reason I’m giving 4 stars is because the services are a little more expensive than I would like.

Doug Griffis

Bought a new 4Runner. Paid a bunch for a 'level kit' which appears to be nothing more than $60 worth of spacers and an alignment. Took it back into service to get corrected, but they claim it's level. YOU BE THE JUDGE. Otherwise, a pretty good dealer.

Ali Schwartz

Fantastic customer service. We have been working with Brian Payne who’s the service manager there and couldn’t say better things about our experience(s). Will be long time customers of them!

Moises

Great service all around. Easy to make appointments; courteous staff; comfortable waiting area; and knowledgeable service advisors and technicians. Randy Ayrton is your best bet for great service.

Colleen Talbot

They did NOT remove the 'Maintenance Required' sign off my car. So I'm stuck seeing until my next service appointment. The last couple of times I've come I'm I called in for an appointment and I was refused both times!

Steven Timm

I've been going to Mark Miller Toyota Service for several years and they're always professional and do a great job!

Joe Guy

I have purchased two vehicles from Mark Miller Toyota. Their service program is excellent and they make it so easy to bring my vehicles in for maintenance.

Mary Ann Moser

Great place to have your car worked on. Everyone was very friendly and helpful. They knew what they were talking about! Will definitely go there again!

Liz Cordova

My 18 year old Corolla was towed there and 2 days later, it's running smoothly. I am so happy to have it back!

Emma Goshgarian

Bought a new truck from these guys, super smooth process, transparent & not pushy. Everyone was helpful & knowledgeable and I’m very satisfied with everything.

Michael Mejia

Wow! I went to the Express Lube and they got me in right away and completed the oil change, tire rotation, multi-point inspection and a car wash in 30 minutes; just a super job. They even checked to make sure I had no damage beneath my vehicle because I had been on a rocky, unpaved road a week ago.

Stefanie Minen

I used to go to Toyota Bountiful and had so many problems I decided to try Mark Miller. I told them I'd had many really bad experiences at the Bountiful dealership and needed them at Mark Miller to be straight with me, and they were. They identified problems that needed to be taken care of immediately as well as potential problems that did not need to be addressed yet. I was given full information. It was done in a timely manner and there were no problems when I left. No hidden fees or last minute, "I forgot to tell you..." As a female, I sometimes am treated at car dealerships as if I don't know much. At Mark Miller, I was treated with utmost respect. Very much appreciated.

Elin Bertheau

Great customer service! Only took them about 45 minutes to change my oil, rotate my tires, and got a free car wash!

Tim Giere

Very fast service for quick maintenance. We were from out of town and they got us right in and serviced within 30 minutes. Very friendly and accommodating.

Cynthia Bradshaw

Shan was awesome and so accommodating. As dedicated Toyota owners, this dealership has earned our business

J M

Shout out to Kris. He was a great salesperson. I went to Mark Miller after scouring other dealers through the valley looking for a 2022 Tacoma. Every dealer was either trying to charge a market adjustment or add extra fluff to the car that they refused to take off. The worst offender was Brent Brown Toyota (stay as far away from them as possible.) To my surprise, Mark Miller Toyota was very fair in their pricing, especially with today's market. They were friendly from the start and I was fortunate to have Kris as my salesperson. He was very polite and went out of his way to help me out. I was able to reserve a 2022 Tacoma TRD Off-Road and it arrived within 2 weeks of ordering it (I won't tell you that you will have the same luck getting your car that quick, but it worked out for me). After it arrived, we sat down and, despite a very minor road bump, struck a deal that still greatly benefited me. The rest of the process went smoothly, even if it did take a little long. Overall, I would definitely recommend Mark Miller Toyota. As of it currently stands, they are the best Toyota dealership to purchase a vehicle from in the valley. Obviously things could change in the future, but they have made a lifelong customer out of me so long as they continue conducting their business as it is.

Lisa Veenstra

People at Mark Miller are friendly and will help you out. We got a loaner car for the day while repairs were being done. None of the employees knew if the seats were scotch guarded or not. 7/30th - Returned today to get a part. The staff was bustling. Great service as always!

Leslie Reberg

Another great service experience at Mark Miller Toyota - they are very helpful, polite and fast-the complimentary car wash is a bonus - excellent customer (and auto) service!!

Deane Woodland

My only complaint with today's visit is that I arrived at 7 am to drop the car off and get a shuttle up to work. I was told by the shuttle driver that the first shuttle doesn’t leave until 7:30 am, then when that time rolled around I was told they were calling my a Lyft. You couldn’t have done that 30 minutes prior?

Kattianny Zambrano

Great place to do service. They took me as a walk in and the car was ready in about 1 hour. Friendly and polite staff. Thank you guys!

Hunter Villarreal

Super quick and respectful of my Tacoma and its accessories. Great service overall!

Carolyn Laursen

The 25000 mi service was done very quickly and they didn’t try to upsell. I’m always happy with Mark Miller service.

Paula Ruiz

Great experience, I went to get service for my vehicle without a prior appointment and was well taken care off. Thank you so much to the employees that helped me with this experience. 🥰 …

Devon Gibby

These guys go above and beyond when it comes to service. They are straightforward and honest and I don't feel like I've ever been overcharged there. I made the mistake of switching to a competitor dealer for my service after I moved north of Salt Lake. The service doesn't even compare and so I'm back to taking my car to them from here on out. Even with an unexpected flat tire, they were able to help me quickly, deal with my warranty claim, and give me a ride to and from the dealership so I didn't have to take work calls in their lobby (though I usually wait there because it's comfortable and they have a cafe). As a cherry on top, they washed and cleaned my car. Shout out to Ocean for his helpful and knowledgeable service!

Coconuts

Purchased my first new vehicle here. Chuck Hess is the best salesman on their team. No pressure, friendly and even did a “locator” for me on the exact truck I wanted and had it in the next day. Thanks Chuck!

Adam Lewis

I just purchased a Toyota Camry TRD. Samantha was amazing to work with, she was very quick to answer all of my questions and helped me get the car that I wanted. I was very happy with all of the people at Mark Miller Toyota. It was the best experience that I've ever had at a car dealership. They weren't pushy at all and took the time to answer all of my questions and made sure that I was satisfied. I will definitely recommend Mark Miller Toyota to all of my friends and family.

Allison Loayza

Update: Changed my review from a 2 to a 5 star because I received a phone call from Mark Miller Toyota apologizing for this and rectifying the situation. I applaud any company that goes out of their way to make things right when a customer feels peeved about their service! This is the reason why I will continue to go here for my car services instead of somewhere else. Had an appointment today at 2:20pm for vehicle inspection and oil change. I was asked if I planned on waiting in the waiting area or leave and come back. I said I was waiting in the waiting area. I didn’t really know how long this would take because I wasn’t given a time estimate. But at 4:30pm I ended up asking if things were done yet because it had been over 2 hours. It was done and I hadn’t been informed, I presume. I paid and someone noticed me and said “wow you’ve been here a long time. I’m sorry it took so long” which was nice. But then I went to my car to leave and I honestly think the service was done at 2:50pm because that was the time that was written on my vehicle inspection paper. Either way, I was extremely peeved about this. If an oil change and inspection takes 2 hrs and 20 minutes…that’s way too long and if I just was sitting there for nothing, that’s almost worse. I appreciate the apology but feel like more should’ve been done. I also was told that my car would be hand washed (the car wash station was down). And it does not appear that that happened and I was not going to wait longer for it.

Hunter Collins

Had an incredible experience here, absolutely a customer for life. Got a new 4Runner at a very fair price during a turbulent time. Friendly sales team, low pressure environment, helpful concierge team and a trustworthy and engaged service department. James was a friendly polite and engaged salesperson. Really cannot say enough good things. If I ever need another Toyota I will be back, unfortunately for them they’re so reliable it might be awhile!

Andy Chen

I live in north salt lake right by bountiful Toyota. I still bought my Tacoma from Mark Miller and I will drive down to Mark Miller to have my Tacoma serviced by them.

Ed Rich

The service was quick and apparently professional. It was a good overall experience for me at Mark Miller Toyota.

Pam Morgan

Always a pleasure to come in for service. Fast, efficient, reasonable prices, friendly and knowledgeable staff. Been a fan for over 30 years.

Kathryn M.P.

Realistic on timing, helpful and personable. I haven't had a bad experience yet. Though I've only worked with maintenance and repair there.

Melina Wrathall

They are always very kind, quick at car services, offer complimentary car washes, and the front service desk is very nice, knowledgeable and helpful.

Clare Valles

I have been a long-time customer of MM Toyota, bought 2 cars, serviced 3. This last week they went above and beyond as my car began acting up on the freeway I called and they fit me in, gave me a loaner (brand new van) made no promises to get to it that day(Sat) and it was done RIGHT and I had a "loyal customer" discount by 4pm Same-Day. I will continue to use MM with my Toyotas and the next ones I buy!!

Bryan G

We had a very nice experience at this dealership. I want to give Salesmen Scott and David a big shout out. They are genuine guys who really aren’t your typical car salesman. There was a miscommunication issue that led to a decent size problem but they worked to get it figured out and they took care of us. Scott was really honest and showed a lot of character that really made the difference. You can tell he cares for the well being of his customers. The manager we dealt with worked with us with understanding to solve the issue. I would highly recommend and would buy from them again.

Jeney S

The express service was fast & easy. Ray, whom helped me, was generous with his time and informative. Unfortunately Fox News was on the tv, which hindered my experience.

Aleen Fuelling

Always friendly when I visit. They said they would vacuum the front and they didn’t. This is the 2nd time they said they would and that they did but the sunflower seeds were still there. Is the vacuum broken???

Michelle Ricciardi

Dale and Ocean were both so amazing. This location has always been great to me and has provided excellent customer service. Thank you!

Jenny C.

I purchased a brand new 4Runner from a competitor (who I worked for). They did a shoddy job at installing an aftermarket anti-theft system. They left the wires dangling by the parking brake. My foot accidentally caught it and ripped out the wire. I contacted Mark Miller's service department and Brian (Service Manager) took it upon himself to help me reconnect the wire by removing a panel on the floor and zip-tied the other hanging wires. THANK YOU FOR SUCH A GREAT EXPERIENCE! I will definitely get my car serviced here moving forward.

Aaron Cooper

They attempted to help me as much as they could to get the car that I wanted. I love the car and I appreciate the good customer service.

Cecil Hendren

Excellent work and quick for an oil change and tire rotation. Fastest service I’ve ever had. Nice and friendly people!!

Briana Balderas

Great customer service and made the whole process of buying a car so easy. Overall amazing experience!

Naomi Allen

I always get the best of care for my Toyota FJ at Mark Miller Toyota. They have earned my trust!!!

Andrew H

**Updated to 4 stars as the sales manager did call and we had a good discussion that should mediate the issues I had for others. It looks like they are working on fixing issues. Not updating the original review below for reference. Will be going to them first when I look to buy the 4runner replacement in a few years to replace the Camry I bought from them. For pricing and transparency in the buying of the car it is a 4 or 5 star place and worth looking at for getting a straight price. I would have given them a 4 star of the pre-purchasing process ($500 deposit to reserve that is refundable) as it was good other than short notice of car arrival. If you have a car with an odd car fax history then they will low-ball you on the trade and it is best to go other places (got double at another location). Recommend getting your car appraised a few days early so you can get other quotes. Had to get an Uber back to dealership due to selling car at other location, but that was just an issue with another dealership as well. No one does curtesy shuttles anymore. Came with my own financing and only need the purchase agreement to get my pre-approval finalized and sent to dealership. Kept asking for purchase agreement and they said they will send using another method and to sign here and here after repeating I already had financing. Signed paperwork that said no credit pull and another credit pull was still performed. Learned that dealership put in a new loan application for me after talking with my financial institution and did not use my pre-approved one. As the detour with selling car at another location took time and was short on time to get the technology run through of the vehicle as I had to leave soon after finalizing paperwork. Read the manual at home and got all setup without any issues. Nothing special given for buying a car here which is below par on the cars I have bought new (usually they give you something even if it is small). Will see how the service department is and still one of the better places with price transparency, but be careful if you come pre-approved with financing and you have a car with odd car fax.

Braeden Clack

Mark Miller staff is certainly helpful, and from what I can tell, their prices are fair. Buying a Toyota is the first correct move, buying from Mark Miller is the second. I will surely be coming back here for all my services.

Allan Cantonwine

Had an issue with my 4wd. Was able to get it in and back to me same day. Randy was awesome to work with!

Priya Chidambaram

Did a great job identifying an issue while I was getting something fixed and l was able to save money by tacking it on and leaving my car with them overnight

Steve Achelis

Always a pleasant and professional experience at Mark Miller. Don’t confuse this business with the other Miller where I haven’t been impressed.

Dianne Gemmill

Fast and efficient. Quoted 1 hour it only took them 30 minutes and I was back on the road. And got a car wash too!

Chelli Swenson

This is my 3rd vehicle I have bought from Mark Miller Toyota. They don't act like vultures like the other dealerships. I am very happy .

marty madrid

I went in for a tire rotation, and was extremely pleased. Excellent customer service! Thank you so much 😁 …

Bailee Troutman

Staff was very friendly and helpful, they answered all my questions and gave me confidence in the care of my vehicle.

Meg b

Everyone was very helpful and gave full transparency throughout the auto buying experience. So happy with our new car!

Chad Miller

From Service to Sales, I'm very happy with the value and care received from Mark Miller Toyota.

Dennis Hobb

Mark Miller Toyota is the only dealership I have ever bought two cars from. I have never had a good enough experience with any other dealership to be willing to go back a second time but my experience in buying a car from Mark Miller was quite different. I was hit with no pressure and the salesperson did not play any games with me. I told him what I was after he showed me what met my requests and then we worked through the trade-in and financing details. No bringing his sales manager to me, no pressure. Recently I had a challenge with my second car that was not performing as expected. I will not say that I walked in and they immediately corrected the issue but I will say that as I carefully explained my experience with the car and they reviewed the details and requirements from Toyota they made the decision that having me be satisfied was more important than whether or not Toyota would pay for it and they completed the repairs. The experience confirmed what I have believed about Mark Miller, that they do care about being honest in their dealings with their customers. I would not hesitate to go back a third time. Their service is easy to schedule, timely and efficient. After multiple bad experiences with car dealerships I have found one I feel like I can trust.

Monica Yamada

Customer service is excellent! Friendly, always smiling and very helpful. Excellent customer service every time.

Starling Loch

The service and professionalism was over the top. After dropping off the car we were driven home and later, picked up at our home to pick our car up. We really appreciated it.

penny brooke

Everyone was very helpful and efficient. Thank you very much for helping us to feel safe on the road. Randy facilitated us and relieved our concerns. Thank you very much.

Todd Jackson

These guys helped me out a ton when I was battling Allstate, who was trying to deny my claim. Chris Reynolds was a huge help and his suggestions saved me about $10,000 in repairs. They helped diagnose some issues that had been nagging for a long time. I highly recommend the Mark Miller Service team.

David Ivers

The service department at Mark Miller is excellent. They communicate well and thoroughly explain the work to be done. Prices are competitive.

Kent Craig

Great experience buying my new truck here, traveled from Louisville, KY to purchase truck and go on ultimate road trip (drive) back to home. My salesperson, Justin, was very helpful during the whole transaction.

Kearstin Jorgenson

Customer for Life!!!! I purchased my first car from Mark Miller Toyota and an extended warranty. Do to a paperwork error, I was unable to submit for my warranty refund several years into ownership when it was not used. Mark Miller refunded me from from their own account and made it right. Since then we have purchased all our cars from Mark Miller. During the pandemic I went to a different dealer to have my car worked on (oil changes, etc). They always had up charges and extra things wrong with my relatively new 4Runner. I took my car back to Mark Miller for an oil change and nail in my tire this week. They fixed the nail for $30 and didn't have any significant issues to address like the other dealer. As a female, I feel confident going to Mark Miller and getting the real scoop on true service needs.

Douglas Roberts

I love Mark Miller Toyota. I refuse to go anywhere else for my Toyota Service.

Ammon Orgill

I got a pre-purchase report. They were super thorough and helpful! They even washed my car. Shuttle service to and from my house. Would highly recommend.

Chiree La

Mark Miller Toyota on West Temple are great! Every time I bring my car to them, they are friendly and accommodating!

Erica Beichner

LHM ruined what I thought of car dealership service centers. Mark Miller completely restored my faith. They did not “find” a ridiculous amount of extras to do on my car (really only a tiny suggestion but merely mentioned it). They did what I asked and did a great job. This is the only place I trust. My interaction with each person was totally positive. Thank you so much.

Eric G

I had a great experience at Mark Miller Toyota. They were on time, quick, clean and did a great job on my 2004 Toyota Tacoma. First repair I've ever had to do to it! Thank you! I will be back!

Charity Gleason

I will always buy and service from Mark Miller. They are friendly and honest.

Carol Brady

I appreciate that the team keeps me informed about the progress and possible steps of my service and that makes it easier for me to make decisions about it.

McKenzie Roers

I brought my truck in after hearing/feeling something while driving that was concerning. The Service Department, from phone call to finish, was completely invested in figuring out what was wrong. They went above and beyond to solve the "problem" which ended up being related to my tires. It's good to have this Toyota Service Department in our neighborhood - thanks again for the thorough and kind experience!

Liliana Dinwoodey

Lyle Mitchell is the very best there is! He is so wonderful and kind. He gets the deal done and makes you feel so special while he's helping you out! He is now not only the man that sold me my car, but also someone I consider a friend!! Definitely ask for him! :)

Breshia

Everyone I worked with was so nice. They really took care of me and made sure I got what I wanted and needed. I highly recommend getting a car here.

Kathy Turner

They took time to listen to me and ride so they could the sound my car was making. They also determined the repair was covered. So impressed by my technician.

jeff deus

Great service department always friendly! We own 4 Toyota’s and always service them here! Thanks again!

Sam V

Pleasant purchasing experience. Robin was professional, straightforward, and a great communicator. We didn’t get overcharged for our new truck and we got it sooner than we expected. They helped us get a remarkably low interest rate through a credit union too. Altogether a low-stress experience. Would return if we buy another Toyota.

Andy DeJulis

Samantha B and Austyn in sales were both very nice and informative. Picked up a new 2020 Toyota Tacoma TRD Pro lease for a great price. Did not have to haggle on price like the old days.

Takota Reeves

Shantel and Shawn helped me get into a car and even helped me get a lower interest rate than expected! Great honest customer service👍 …

Spencer Aronstein

Steven Hermansen was a great salesman and was able to show me several different 4Runners to help explain the differences between the trims and models. Once I decided to buy one, he kept me posted on what was arriving at the dealership and what the process looked like if I wanted to order one. While I ultimately bought my car elsewhere because they had one coming in months sooner for the same price, I wouldn't hesitate to use Steve again and would recommend him thoroughly to all of my friends and family.

Kamber DeWitt

BEST DEALER I HAVE EVER DELT WITH!!! Paco is one of the coolest dudes in general I have ever met! I called around to MULTIPLE dealerships from CO, FL, WA, OR , UT and Paco was straight forward with it. No lies, no second guess… gave it to a girl straight. Treated you like you were family! Not some greedy , manipulating dealership. Paco kept up with his communication and all the updates he had! If you’re ever buying a car … which I hope you’re smart enough to only ever buy Toyota, go to my dude Paco! Mike in finances made it nice and smooth for me to process how poor I was about to be (kidding ) , very patient with my 63827352 questions and answered them all professional and again, straight forward ! Thank you guys so much !

R. Heath

Excellent service! Mark Miller is a 30 minute drive from my house and I drive past two other Toyota dealerships to get to them. This is my fourth car purchase from Mark Miller and I could not be happier with the sales staff and the service staff.

Tony

Customer service was spot on. Had a great experience and was happy with work done on car.

Ian Petersen

I was informed that my new car had arrived leading me to sell my current car when in fact the car hadn't arrived. It took four weeks longer than expected and I was without a car. No rental was offered even when asked and a negligible $500 discount from an already inflated MSRP was offered because they know, due to the current market conditions and depleted inventory, that they could have sold it to someone else the next day for full MSRP or more. This left me feeling like there wasn't much care/concern for customer service, the customer experience or taking responsibility for the situation.

Brian Boulter

Exceptional service. The service department called daily to give me updates on my repairs. Everything works great - very happy with my experience.

Shannon Heringer

Chris Reynolds is very good at explaining the situation and options. I appreciate his professional approach. Thank you

Gussy Haun

Great service and didn't cost an arm and leg. Visiting from our of town and my Prius needed help. Thank you Mark Miller Toyota

Michael Smith

Took my truck in for my Toyota Care Service as a walk in. Took less than 1 hour. Great job.

Josh Patch

I just bought a 2021Tacoma and couldn’t be more happy with the whole experience! Paco was my salesman and took very good care of me. He is friendly, easy to talk to and has a great sense of humor. Mike also made sure that all of my needs where meet, which wasn’t easy as I had several demands. I would highly recommend them and the whole Mark Miller team, and will to anyone who asks. I will definitely do business here again as the entire process was smooth and seamless, which is not the norm with most vehicle purchases. Thanks guys!

Todd Thompson

Good service. Did not have to wait long. Dealership did not try to upsale us and it provided good value with service performed.

Lifestyle Overland

There are very few places we trust our vehicles with and this is one of them. Excellent service by Brayden and Randy to keep our adventure rigs in tip top shape when we don't have time to do the wrenching ourselves. See them in action on our YT channel 😁👍 …

Hoss

Drove 7 hours to pick up a car from these guys because they didn't price gouge like other dealerships. You can tell these guys are in it for the customers. Thanks again for helping me get my vehicle!

A. W.

Awesome place to buy a car. Greg Rolfe made buying a car during a pandemic totally seamless and pleasant. It’s been 10 years since I owned my last Toyota, and I had forgotten how much Toyota takes care of their people. I’ve already had my new car serviced here for window tinting, etc., and I’m happy with everything. Go here for a new car and Toyota service. You will be happy!

Dawnena Clark

The service department is awesome. My ring fell in the steering column and they were able to retrieve it.

Jay Griffith

Great service. The estimate was higher than the actual price. One service they had thought was needed wasn’t once they got into it.

Kurt Runburg

Another great service experience with Mark Miller Toyota. They have never let me down.

Max Thayer

Always straightforward and fair to work with. So far service has been top notch.

Michael Sheridan

Very professional! Went the extra mile for me. Ray F is a great guy.

Debra Williams

Overall good, would have appreciated updates while I waited. Pleasant, efficient, helpful and a nice waiting environment.

Lisa Laycock

Everyone was very helpful, especially Derek. We will go back because of the excellent service.

Orville

Everyone has different perceptions of what a car dealership should look and feel like. I will walk away from the high-pressure sales tactics and the salesperson who overuses the customer psychology that everything that comes out of the customers mouth is to be fortified and made a positive. I found a good balance in salesmanship with Wayne Roberson and enjoyed my conversations with him. The overall experience of buying a car from Mark Miller Toyota was particularly good and I will go back, when the time arrives, to buy a new Toyota again. After shopping around for the last 3 days, I ended up getting the best trade in deal at Mark Miller and besides, I was going to buy a Toyota vehicle due to their history of high overall reliability. When it comes to customer relations, no other Toyota dealership in the Salt Lake Valley comes close to Mark Miller Toyota.

Amanda Rodriguez

Always a good experience every time I take my vehicle in to get serviced.

Jason Sohm

I was told it was 40 minutes long but it took over an hour. The car wash was out so i was bummed about that.

Alan Clegg

Mark Miller Toyota has the best service department I have been to. The service is fast and efficient.

Kayla D

A friend and I showed up to get help replacing a windshield that has been broken pretty badly on the interstate. Brian the service manager was helpful beyond belief! He helped us clean up the glass and taped up the window the best he could and even gave us some advice on what to do and he recommended waiting until he could get it fixed but unfortunately we didn’t have the option to do so. He was so kind and friendly! I can say enough good things about our experience.

Raechal Hardy

Great dealership! Wonderful customer service. Easiest car buying experience ever.

Keilly Lopata

Rick was fantastic. The hospitality was great and would recommend anyone to use him for their vehicle needs.

Ted&Mickey Pagoaga

Good customer service, timely attention with clear and direct communication. No pressure to add unnecessary work and car runs like new.

Allison Groebs

I took my RAV in for service. The staff was friendly and were very clear as to the expected costs and communicated clearly with me

violetloon

Very professional, polite, and prompt. And I don't feel over-charged, either. Fully recommend these guys!

Jared Randall

I have only ever taken my car here for recalls. The service center seems to do good work, but they could do better at letting people know when their car is ready to be picked up. I ended up calling 30 minutes before they close to see if I was going to be able to get my car back that day.

Parker Jackson

Dealerships are usually the worst but I like this place a lot, especially for routine maintenance. I won’t take my Toyota anywhere else.

Diana Gomez

It had been one week since I had gotten in a huge accident that totaled my little Toyota Corolla, my insurance had called me to let me know that I needed to return my rental the following week since they had already payed out my car with the bank. So I went to Mark Miller since that is where I had purchased my Corolla about 2 years ago with Kelly, and my experience was wonderful for my first time purchasing a car through a dealership; I defiantly had to go back! Unfortunately Kelly was out for the day, however, I did have the amazing opportunity to work with Rick! And let me tell you!!!! Rick IS incredibly amazing and has A LOT of patience. Rick helped me a lot and made sure I got what I wanted! He is amazing and made sure I felt heard and understood! When I say I test drove a lot of cars and literally walked around the whole lot, Rick and I literally did just about that! You all have a great sales man who deserves the best recognition!

Spencer Davis

Long story short, I first went to Brent Brown Toyota in Orem looking for a new Tacoma. The most dishonest people I've ever interacted with. They told me every dealer everywhere charges a shortage fee of $6k-8k on new vehicles because so few are produced. They said ignore all the prices on Toyota.com MSRP and they required a $3000 non refundable deposit to secure a new vehicle "hopefully close to the specs you want." I left there and went to Mark Miller. Totally different experience. I worked with Jayden Montoya and he let me know that they only take pre-orders for new vehicles. The exact price and specs you see on Toyota's website, is exactly what Mark Miller charges. They ask only for a $500 refundable deposit and will either apply it toward your vehicle or refund you when it comes in. They didn't try and upsell and actually pointed out accessories (like navigation) that aren't worth paying for since the vehicle came with CarPlay and Android Auto. They printed out a quote and told me exactly what I'd pay (something Brent Brown would not do after repeated asking). I can't recommend these guys enough for just being honest and upfront.

Darrin Sheppard

I havent purchased a car from them. We just work with their service department and I can not say enough about how professional and accommodating they are to their customers. From the free Lyft rides, to the snacks and drinks etc. The way they keep us informed and let us know whats going on and reminding us when service is need etc.

Aaron Isom

We worked with Shantay to buy our first Toyota. Shantay helped us pick which used SUV would work for our family. She simply made the entire shopping experience personalized and was ontop of everything from the trade-in to the finances. She deserves a raise!

Nathan Currier

I love the service at Mark Miller Toyota. Always polite and timely.

Karla Calderon

Randy has helped us since we pitched our truck at mark Miller he’s personable follows up and always tries his best to get you in as soon as possible

Jenna Johnson

I recently purchased a jeep here, I worked with Jayden Montoya. He was extremely helpful, friendly and easy going, excellent customer service. He was not at all pushy with me, which is hard to come by when buying a car. He got me into my amazing new car and made the process very comfortable and smooth! I worked with Shawn Borba for my financing and he was great as well! Got me financed with a great interest rate, and was very informative and not pushy with the extras. I loved my experience here!!!

Juan Camilo Acevedo

My best car-buying experience was with Mark Miller Toyota. The whole thing was a pleasure. Greg was interested in finding out what was the best deal for us, not on upgrading us and get more money out of us. We went it and came out with an awesome car and a deal that felt super fair to us. I highly recommend this dealership to anybody interested in buying a Toyota.

Rebecca Johnson

Great service! They were able to fix my problem plus gave me a ride to and from the deslerdhip

Andy Cupp

I love Mark Miller Toyota! I bought my car from them just over a year ago, and got a screaming deal. They won me over then and there. I've taken it to them for service a few times since then, the most recent being last week. I scheduled an appointment online for a routine service and when I took it in, they said they could actually do it faster in the Express area. I was in and out super quick, paid a great price, had awesome service, and even got a free coffee from their little cafe. The service tech had great communication and was super helpful -- making sure I only got the service my car actually needed. I'll definitely return for when I need service and for when I need a new car. They've got a customer for life from me!

Jolene Anderson

Update 2021: It's been a few years and we found ourselves back at MM Toyota after our truck was totaled in a crash. 2021 is not a great year to have to buy a new vehicle due to supply chain issues, but this team exceeded expectations. Robin in Sales was very realistic in helping us understand how the process works and how long we might have to wait. We were prepared to wait for a long time (up to six months), but then he truly surprised and delighted us by calling us (less than two months later) the moment a truck similar to what we ordered became available and offered us the option to purchase that one instead. Randy in Finance is so great to work with. He's efficient, tells us exactly what we need to know, offers opinions when we ask, and makes the purchase easy. Overall, this is a great team and we'll keep coming back (hopefully not too often) as long as they keep doing what they're doing. Update 2018: We visited again a couple times this year and bought two more vehicles. Their service is unwavering and continues to be high-touch and high-quality. We'll keep going back. We had a great experience at Mark Miller Toyota from end to end. We arrived on the lot with a few things in mind, but had lots of questions and wanted to take our time and explore our options. We felt absolutely no pressure and were given all the information we asked for, and then some! Financing was quick and easy. We'll definitely go back.

Chad Mortensen

They told me the truth about parts I thought needed to be replaced which they did not. They could have sold me the parts to make a sale but they kept the cost low

Al Snyder

Finally, an auto dealership which recognizes the value of customer loyalty and satisfaction. Lyle Mitchell, Anthony Montoya, Doug Lund, and "Skyler", have, as a team, contributed to the best experience in purchasing a vehicle my family has ever had. We have respected the service department for the years of quality care of our 4 Runners and Celicas but our first encounter with the sales department could not have gone more smoothly and hassle free. If you are in the market for a new or quality used Toyota or Scion, this is the place to shop.

Libby Silva

This was the best experience I've had with any Toyota dealership in the 6+ years I've had my Prius. Quick to help me troubleshoot over the phone, and then able to get me in same day. They tried to reprogram my key fob so that I wouldn't have to buy an entire new one if I didn't have to. Ultimately I needed it replaced, they had the part shipped over night and they were super efficient when I came in for the service. Cost was a little less than I was originally quoted, which is always a pleasant surprise. Ocean was particularly helpful and kind.

Debbie Sorensen

Jantzen S. ( service advisor) has helped me w my Highlander a few times and he is GREAT.

Matt Coley

The easiest and most fair car buying experience I have ever had! My sales person was Greg and my finance officer was Jeff both were amazing guys and very easy to work with! And to be honest it was almost too easy! Highly recommend this dealership. I would leave more stars if it were an option.

TLC Grooming

The customer service was great it looked pretty busy when I pulled up so I knew the wait time would be awhile to my surprise it wasn’t happy me thank you

Brent Neel

Mark Miller is a fantastic dealership. I felt like they were honest and they kept me informed with my vehicle that I ordered. They charged MSRP when other local dealerships are charging way over MSRP on 4runners. I will 100% go back here the next time I purchase a Toyota. Ask for Kapono he was a great salesman. Good car dealerships are hard to come by, Mark Miller is definitely a good one.

Konstantin Mitic

I would highly recommend Mark Miller Toyota to anyone looking for a good reliable used car. We got our Prius C and we love driving it. Our sales person Shantay was terrific and made our shopping so smooth. We didn’t feel like we were being pressured at all into this (usually what happens at used car dealerships). We even came back the next day and our car was fully detailed and cleaned. Shantay is the best and she will make sure to take care of you like family. Definitely ask for her when you go there.

gregorycbacon

Thank you Ken and Sam/Samantha. We went through the car buying experience for months. The experience we had here was a perfect balance of attention by the salespeople, but without pressure. Ken did a great job at working with us, answering our questions, and following up. When he wasn't available, he had other people on his team like Sam help us through the whole process. We did purchase a car from them we been happy with everything from beginning to end.

Allen Ty

I bought my new car with Samantha and she helped me get the car at msrp with no mark up like the rest of toyota dealerships in Utah. Today I brought the car in for a minor problem and the concierge named Jacob was by far the most attentive and service minded person I've dealt with in YEARS even when the manager was trying to send me away to deal with toyota hotline by myself Jacob continued to help and we were able to figured out the problem WITHOUT the manager's assistance. So yeah the manager needs to learn from his own employee about being service minded. All and all a great experience buying from Mark Miller Toyota.

Shelley Robinson

We have purchased 5 cars from Mark Miller in the last 15 years, and have generally had good experiences, both with sales and service. I realized about a year ago that I had mistakenly been bringing my Prius in for an oil change way too often, since I didnt realize the mileage/ date on the sticker was for tire rotations some of the times I came in, not for oil changes. Every time I came in, I got an oil change, whether I needed it or not. Not one of the technicians bothered to explain this, so I ended up paying hundreds more for oil changes than needed. The last person I spoke to about it did the research and confirmed this, but never called me back with the promised adjustment. I never had a tire rotation since I got them free at Discount tires, and had explained that more than once. I've lost confidence in Mark Miller service. I now need a 12 volt battery for my Prius, but an afraid to come in, fearful I'll be overcharged. Follow up: I got a call after posting this review from John Miller. He was so gracious in explaining the situation with my oil changes, and went over the schedule with me. Fortunately it wasnt as bad as I'd perceived. My confidence in my favorite dealership is restored.

Kassi Pontious

This is the 5th car I have purchased from Mark Miller Toyota. They have the best salesman and fast experience. Mark Miller is the best place to buy a car.

Patricia Massari

I had the ideal service experience there yesterday and can't recommend this place enough. I am a travel nurse who just had gotten into town on Friday and the 12V battery in my Prius appeared to be failing. I called to get an estimate on Saturday morning and told I could come in as a walk in. The price was very fair given that they carry TruStart 12V which are the best on the market with a great warranty. As soon as I arrived I was greeted immediately and asked to pull my car into the service area. I was not there more than 10 minutes until a few people had interacted with me, letting me know they would be with me shortly. Within that 10 minutes Brian Lawrence came up to me and asked what was wrong. I was quickly taken back to watch him perform a test on the battery. He gave me tips too to keep my Prius running longer since I drive a lot of highway miles. It was determined it was the 12V and I was quickly sent to the front to get the price etc. About 15 minutes later my 12V was installed, I paid and I was good to go...It was the best dealership service experience I have ever had. The place was clean and the people attentive and friendly. My adviser Xochitl was so great giving me the estimate and teaching me some more tips about my Prius. Brian Lawrence's service center here at Mark Miller Toyota are wonderful...I would not hesitate to go back to get any work I need done there. Top notch experience! Thanks to Brian and Xockitl for making this happen so quickly on a busy Saturday morning!

Brayden Hill

Ocean is always great to work with. Two words about his performance come to mind: truly exceptional.

Emma W.

Mark Miller Toyota Downtown has been a pleasure to work with. Buying from the dealer was great. Not only did they have the best value and the best quality of the car I wanted (and I shopped around the whole valley), but there was no pressure and my salesman Jason was very knowledgeable, friendly, and easy to work with. The service team is just as great. They are very personable and really make an effort to make sure I have a great experience every time i go there. I highly recommend this dealer for your next car purchase!

Kirk W

I’m very happy with my Mark Miller Toyota experience thus far. I can only hope that their service department will be as good. I had been looking for a Tacoma for a couple weeks watching new and used inventory at several dealerships. During this time I did not look at Mark Miller Toyota. Several years ago I had a bad experience at a dealer with a similar last name and swore to never darken their doorstep again (yes I hold grudges, it’s an issue). Once I realized that Mark Miller Toyota was not the “Other” M dealer I included them in my search. Mark Miller Toyota’s website was easy to use. They had good photos of their cars. They had upfront pricing and instant realistic price/payment estimates. I walked into the dealer to look at a used Tacoma. Everybody there seemed professional and helpful in finding the vehicle, talking about it, and finding a salesman. The pickup was a reasonable price. The salesman, Rafael, was knowledgeable, professional, and very low pressure. He was very patient with me through my decision making process. I ended up going home with a new Tacoma instead of the used one. I like the pickup and feel pretty good about the deal. Nothing about my experience stands out as negative but I feel obligated to come up with some criticism: After we agreed on a deal it seemed like it took forever to finalize it through the finance guy. Realistically they were prepping the truck etc at the same time but it still felt like a long wait followed by a long process. I bought my pickup on a Monday, I’d hate to see the process on a busy weekend. Finally, as we were finishing up they offered me a soda which I was happy to have. This was my first, and hopefully last, experience with a paper straw. Yuck. I still have the awful taste in my mouth two weeks later. Overall I’m very happy. Mark Miller Toyota will be the first place I look next time instead of the last.

Jul L

It’s nice working with people that don’t play games or try to pressure you into things you don’t want. Everyone was friendly and helpful.

Norman Emerson

If I've had a better service experience, i certainly can't recall. I recently purchased a 2012 Camry and needed a routine service. I set up a mid-day appointment, but stopped in much earlier to see if they could accommodate me. They got me right in and were very efficient, friendly, and helpful. After the service started, when I checked in to see how much longer it would take to complete everything, the service advisor didn't seem put out. Instead, he was so helpful and found out that the car was ready and quickly brought it up front for me. It was my first time here, but I was really impressed!

Kathleen Cheshire

Since purchasing my Rav4 at Mark Miller Toyota, I have had their service department compete my regular maintenance 95% of the time. The few times I went to another dealer because it was closer, but they tried to "sell me up" with other services that sounded "impending" at that moment which really was not so. At Mark Miller Toyota, I have never felt that way. In fact, when I was in the other day for my routine oil change and tire rotation, the nice young man pointed out I could have my tires rotated for free at the merchant I purchased them from, rather than pay to have them rotated with my oil change, but I appreciate the convenience of having them take care of all my vehicle needs at once, saving me time to not have to go to another appointment at the merchant I purchased my tires. Great service and convenience is worth a few extra dollars to save me time. And they always get my service done quickly in their speedy Express Maintenance where I need no set appointment which works great with my ever changing schedule. I highly recommend Mark Miller Toyota and their great service department.

Kristin Hendrickson

I loved my experience with Mark Miller Toyota. This was my first car buying experience. I experienced no pressure. The salesman I worked with, Kyle Rasmussen, was so patient, kind, and helpful. He answered all my questions and truly only wanted me to come away happy. I wasn't pressured into adding on extras that I didn't need. They even went out of their way to find ways to save me money on my payments. They extended my Toyota Care package to five years without raising my monthly payments just because they wanted to make sure that I was covered for longer. I will definitely return to Mark Miller for my next car.

Vicky Ginsburg

The employees at Mark Miller Toyota are stellar, always nice, polite, and helpful. However, I made an appointment for 12:30 (had to wait two weeks to get one) and then did not actually pull my car into the garage for over an hour and 20 minutes. Ridiculous! When I got in line, there was one car on the rack and one car ahead of me. The service was for my 30,000 mile service, which includes an oil change and tire rotation.

Matt Weed

Fast, kind, professional. I appreciated the shuttle service and the car wash also (very much).

julie Wiese

Great efficient service personnel to help you through the process. Repairs seem to have been made correctly. It is a little pricey.

NORRIS D

Will always be buying from here. They listen to their customers needs and make it work. I love them so much that I purchasing another car. All of our sales reps are awesome.

Westley Muir

I have purchased two cars from Mark Miller Toyota. Most recently I worked with Austyn and Jeff both of whom provided an exceptional level of professionalism and skill at what they do and how they got me out of a vehicle that was next to worthless and got me into a 4runner that fit both mine and my families needs! When it's time for the third vehicle I purchase I will be coming back to one of the great Mark Miller dealerships in the valley! Thank you again!

Heather Holman

After having a bad experience with another Toyota dealership in Utah I decided to visit Mark Miller and I am so glad I did. I worked primarily with Lyle but also a bit with Jake, Spencer, and Dan. They were all so kind and made me feel very comfortable. I truly felt that they cared about me as a customer. I would recommend them to anyone who is looking for a low-pressure experience with a dealership that is not interested in ripping you off. These guys were great. I plan on servicing my vehicle here as well. Update: I took my car in for its first service today and it went really well. I was in and out in about 25 minutes and the staff was very courteous and friendly. I will only go to Mark Miller now!

Kit Farley

Shantay Givogre went above and beyond to help me get an acceptable deal on my new 2022 Tundra Limited. This was my 8th truck I’ve purchased from Mark Miller. I don’t hesitate recommending Shantay in your new vehicle purchase.

Justin Nguyen

I love everyone is so kind and professional. Thank so much for the best experience. Mahalo 💕 …

Patrice Gillette

Excellent customer service! I used the Express Service and was in and out quickly.

John

Today I had a chance to stop by the store with a minor issue with my 2019 Toyota 4Runner. It was a rattle in my sun roof. The shop manager was available and I explain to him I worked out of my vehicle daily and I just wanted someone to look at the issue and let me know how long they would need the vehicle so I could plan the shop time and my work. He told me wait a minute he would have someone look at it. Here comes Bryan. We took a drive and he took over back at the store. In about 1 hour I am driving away with no rattle. Yes Bryan had me fix in a hour. Who gives this kind of customer service, Mark Miller Toyota. I cannot explain how impressed I am with the concern an actions of this group. I am a customer for life. Thank you so much for your service and thank you Bryan.

Brandi Sitterud

Fast, friendly, efficient… the Mark Miller Toyota team is amazing. Highly recommend.

Mary Doyle

I took my 2007 4-runner (137,000 miles) here a few weeks ago because I had to drive to N.C. and back to Utah and wanted to make sure everything was in good order so I wouldn’t break down. Although I spent a good amount of money I didn’t feel ripped off because I knew they were things that needed to be done. In addition, I was practically begging for a new timing belt and they just kept saying it wasn’t needed. I was very pleased with everything ... and the car wash is amazing!!! I’ve since been to the N.C. coast and got back last night with not one single problem - now I need to go back for an oil change and hopefully another car wash. I love my 4-runner and never plan to drive anything else except a 4-runner for the rest of my life.

Mark Silver

Our family will always buy our new Toyota’s from Mark Miller. The sales and finance professionals really work to provide a fair price and a good low pressure experience. They were happy to negotiate via text and email before we went to the dealer. The best part is that their pricing was very fair so negotiations were quite short. We were in and out of finance in less than 30 minutes.We love the sales department at Mark Miller!

Evan Tea

Before I even started shopping for a new Tacoma, I knew that I would go to Mark Miller Toyota to find my new vehicle. I bought a truck from them 15 years ago and was so pleased with that experience that returning to Mark Miller was a given. I was not disappointed! After wandering the lot on a Sunday I found exactly what I was looking for. I came back the next day where Mark Miller's team treated me like a human being, not just a "sales target." The buying process was made comfortable, straight forward, and understandable. I know I got a great price on the truck I wanted. In the week following my purchase I have been pleased with the follow-up I have received Everyone at Mark Miller wants to make sure that I love my new truck and enjoyed the experience. I look forward to being a Mark Miller customer for many years to come. Thanks!

Javier Celi

Pretty fast service, free car wash, free brake check, very attentive, over all good service, thank you!

Paul Gurule

Great service! Great place for express lube, tire rotate etc. Love the no apointment needed service too!

Julie Boo

Great service, they let me know what needed to be changed and fixed. Did an oli change waited awhile good customer service thanks.

Kristen Morse

I've been to Mark Miller 3 times now and have always experienced excellent customer service. They allow you to contact your service agent via text, which is great for getting status updates. My service agent has always been upfront in communicating costs of labor and parts before proceeding with any fixes, which I VERY much appreciate. My car always comes back to me extra clean and shiny, and pick up is easy. Last, but not least, they provide transportation to wherever you need to go immediately after dropping your car off at the service station. So convenient!

Paul Simpson

I had a great experience with Mark Miller Toyota and Ken Shaw. Ken was very patient with our time schedule and attentive to our needs and what we were looking for in a vehicle. They were very easy to work with and always helpful when we had questions. Thanks to them and Toyota’s great brand, we will continue to go to them, despite living on the other side of the valley.

TacoBag Charlie

I usually do my own work on my cars. They have made this quick and easy and very plesent!

Dale Hansen

Just as we were preparing for vacation, the latch on our Camry glove box failed. It would not stay closed. We took it to Mark Miller Toyota in Salt Lake City this morning without an appointment. It was a unique problem, but they solved it right then while we waited. It wasn’t an easy problem to solve. This is typical of the service we have always received at their dealership. They are always courteous and helpful. We highly recommend them.

David Young

Highly competent and service-oriented staff. They deliver as promised. The building is beautiful and sustainable.

Jeff Lemperle

I am just always happy with the team at Mark Miller. They just do good work and take care of me.

Robbie Rolfe

Joseph Beck did an absolutely amazing job when it came to customer service and knowledge.

Mindy Wade

I always have a great experience when getting maintenance performed on my vehicle

James Burton

Don’t review often but they really impressed me in the service department this morning. Everyone was great, the guy who greeted me outside helped me out, the service tech made sure I didn’t waste money when I approved the wrong thing, and the manager got me a loaner car so I could get all my service done in one day. Top notch customer service.

Loren Kuttler

Great service, the sales representative James was incredibly nice and helpful, he helped me test drive a Toyota Tundra (boy oh boy is it nice!!), The service there was amazing we took our Toyota Camry in for service and the people there were fast and efficient, they where able to tell is what they where doing and why they where doing it in a way that we (my dad and I) could understand. They even had a mini restaurant thing. All in all it was a very good experience. I will absolutely go back.

Dave Nielsen

I bought a new Toyota from Mark Miller Toyota. I had a really good experience. I worked with Scott Layton on the purchase. He was awesome. I really enjoyed working with him. Since then I've had great experiences buying tires from Mark Singleton at Mark Miller Toyota (he priced matched the tires and I am confident I got a really good price); as well as working with Bruce Belliston in the Service department. He made a minor warranty item really easy to take care of and hooked me up with a free rental vehicle while the repair was being made. I've been treated really well by everyone who works at this dealership.

Colton Wixom

Steve Hermanson is a rock star! Seriously amazing customer service! I highly recommend him and Mark Miller Toyota!

Talon Kohler

We were treated really well at Mark Miller. Everyone was friendly and willing to help. Our salesman spent plenty of time researching options of 4Runners with us and showing us around. He didn't try to push us to the most expensive option but gave us info and pros and cons on the different trims. Obviously we were treated well since they wanted us to buy a car, but the no rush attitude and genuine help of everyone really was better than other dealerships I've been to. The staff coordinates really well. We've called with questions and concerns since buying the car and they have still been attentive.

Karen Martinez

I just purchased another Toyota Corolla 2020 and I cannot be happier with the service provided at Mark Miller! Kyle was my sales rep and he went back and forth with financing for me, to get exactly what I asked for, he was diligent and kind. I walked out with a brand new vehicle 9 miles and no down payment, all thanks to Kyle and I got a great deal. I got water and a snack even while I waited, which all in all was around 3hrs total since I walked in. I've been to previous dealerships and it's taken a whole day, so I greatly appreciated their efficiency!

Missy Collard

I purchased my highlander here because they had the car I was looking for. Their inventory was much better. The salesman was kind honest and no pressure. The purchase process was easy and quick. I took my car to a closer location for services two times and was not happy. So I tried the shop at Mark Miller. Driving downtown to have my car serviced was worth it and saved me time. Someone greeted me, they updated me, and helped me get in my car. The WiFi was good, free snacks and drinks, quick service exactly what was promised. Customer service was awesome. I think it’s a great dealership all around.

Julie Weaver

I needed to fill up on my way to work & my gas cover was not releasing… I was stressed I wasn’t going to be able to make it to work & need it to be opened. Im leasing a RAV4 & stopped by the dealership, i explained what was happening & they were able to help me right away. They had me pull my vehicle in & the gentlemen was able to release the cover & fixed the broken spring all in 20 minutes from when I arrived!

chris young

I’ve had enough bad experiences at dealerships to dread the process, however Ken Shaw and the team @ Mark Miller were nothing less than great to work with. Ken was friendly, personable and professional. I didn’t feel pressured one bit, only encouraged to make the best decision for our situation. Financing was quick and painless, they even have someone come walk through the car with you after purchase to go through all the little gadgets and make sure you are 100% comfortable leaving the lot! Also, I love my new Rav4! Thanks again! Chris & Alyson!

Sunya Jones

Timely, professional and all around excellent service!! Why I keep going back and why I buy Toyotas!!

Jimmy Berg

Came for my first service on my 4Runner. Great staff, nice facility and they were quick! Highly recommend this location for Toyota Service!

Matt Christensen

I take my beloved 02 4Runner in to Mark Miller Toyota. They've got a really smooth operation (free ride to work! online portal! text updates! complimentary car wash) and do a really nice job at diagnostics. I've felt that my repair costs were reasonable and well done, they treat my car as they would treat their own.

Victor Menegaux

I worked with sales rep Kris Faulkner, and couldn’t have been happier. All current safety precautions (due to COVID-19) were handled delicately, and I was able to handle most paperwork online, making the entire experience swift and comfortable. From start to finish, I was able to drive off the lot in a new Tacoma in around 3 days. That took 2 days longer than expected due to my vehicle not being delivered from the factory yet - however, if the car or truck you want is already on the lot, and you’re concerned about safety, I’m betting you could handle everything (mostly remotely) in one business day, and have peace of mind knowing everyone involved at Mark Miller Toyota is working toward the safety of their customers first. (I had to sign maybe 8 things in person, all behind plexiglass, with a recently sterilized pen, and minimal employees wearing masks. That process took less than 5 minutes. Highly recommend!

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