Reviews of Low Book Sales of Salt Lake. (Car Dealer) in Salt Lake City (Utah).

Low Book Sales of Salt Lake

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Car dealer

Used car dealer

3371 S State St, Salt Lake City, UT 84115, United States

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Information of Low Book Sales of Salt Lake, Car dealer in Salt Lake City (Utah)

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Reviews of Low Book Sales of Salt Lake

Siobhan Billingsley

I bought an amazing SUV from Chris and Sam last week and it was easily the best experience at a dealership I’ve ever had. There was no sales pressure, no changing the price of the car, and they answered every question I had. I don’t have perfect credit, so I was nervous going in, but they treated me like I had perfect credit. I walked out the door in less than 2 hours paying the online advertised price and feeling confident and comfortable with my purchase. I will never buy from anywhere else ever again. Thank you Chris and Sam for being so amazing!

Tannith Jakins

Just bought my second car from lowbook, after driving my 1st (an Infiniti G35) for SEVEN years and 90,000 miles! Both experiences with Evan have been amazing, he spent all day with me yesterday and patiently let me test drive whatever I wanted until I finally settled on my beautiful Jeep Cherokee. He worked hard to get me locked in at a monthly payment that works for my budget. Love love love lowbook!

Chad Nordhoff

Was treated very well while buying the car and I normally change my own oil but it was snowy and I didn't feel like it so my wife remembered they had free oil changes so we took it in...it was a month past the year they offer but they did it anyway and also did my emissions and didn't charge me for it? Who does that?? Plus James at the service center was awesome and treated us very well. This kind of stuff doesn't happen anymore. Ill buy my next car here as well and I can honestly give this place a recommendation. Buy your cars here. You'll be happy.

Dallin Adams

Fantastic experiences at Low Book. This year we've purchased two vehicles from them. Sam Pitts was awesome to work with and he got our family into a couple of cars that really suit our needs. Also, with our second addition, Paul got that thing so clean it was basically a new car. I wish I had before and after pictures because the difference was incredible.

Sarah Harris

Chris was so great to work with! As it was my first time purchasing a vehicle, I appreciated the upfront lowest pricing available! I found a jeep they had listed online and had purchased it within a few hours the next day! So easy to work with, and even on a time crunch, we were able to get everything paid for and out the door before the morning was up!

Becky Jenkins

Purchased a car from this dealership online & from out of state. I purchased a “cash car” aka “trade in liquidation” because it was exactly what I had been looking for & at an affordable price for me. Leo Shivers was the salesman who assisted me. I had no experience at all with this kind of purchase. Leo was very friendly & helpful! He kept in constant communication with me regarding the condition of the car & purchasing process; helped arranged for me to speak to the service dept manager. They were familiar with the car, having done all the oil changes, etc for the previous 8 years. Helped me feel as good (as possible!) about the purchase. Paperwork back & forth was a problem mostly because I couldn’t take care of it in person. I love the car & am satisfied with my purchase!!

Dragon Tom Olding

The Salt Lake branch gave me the same great service that I received in Lindon! I'm very pleased with this company!

Marion Pezowicz

A friend referred us to low book sales. It was the first place we went to look for a car for my daughter and what a great experience. Our salesman, Sam, was the best. Very professional and easy to talk to. He has a great personality. I would definitely recommend Sam and low book sales to my friends.

Linsey Katherine

I went into Low Book Sales yesterday, after my car had broke down the day before. I already had a car in mind that I really wanted. I walked in, and was immediately assisted and directed to my man Chris B. He was very friendly, right off the bat, gave me a cool uncle feeling. He made the process so simple and easy for me. He even let me take the car for a test drive home so my sick husband could look at the car before we made a final decision. At the end of it all, my first payment isn’t due for 45 extra days, I was able to purchase with $0 down, (with a not so pleasant credit score to add) and was able to take the car home that same night!! Thanks so much for the simple and painless car purchasing experience Chris, and team!

Jan Higginson

We had a top notch experience selling our car to Low Book Sales! Couldn't have been happier with our salesman "Ray"! He was knowledgeable and friendly and made this transaction very suitable. If you are looking to sell a car, it would be well worth your time to contact Ray from Low Book Sales🤗 …

Vanessa Park

Love James and the crew at Low Book. I feel they do quality work at reasonable prices and complete the work quickly. It says they aren't responsible for anything left in the vehicle but I've never had an issue with anything going missing or even being messed with. Would highly recommend.

Zac Quist

Had a great experience with Chris Miller. I sold my car and he made the whole process seamless. When I needed some documentation sent to me a few days after the sale, he was quick to reply and emailed me the docs immediately. Highly recommend this dealer and ask for Chris.

John Paxton

I was referred to their service center by a friend. I normally wouldn't have considered a used car dealership to get my car worked on, but I've found my new go-to car mechanic. James took the time to answer all my questions. I'm usually skeptical of car mechanics and so I ask a lot of questions so I can completely understand what's going on. James was super patient with me in explaining all the diagnostics and repairs. He even helped me prioritize the work that was needed. Thanks a bunch James & CO, see you next time!

LaNae Taylor

They always take care of me when I bring my car in for the maintenance service. Today more than my oil needed changing, and they took care of it all and I didn't have to pay a penny. They're friendly and don't make you feel uncomfortable. As a single woman getting a car taken care of and not being steam rolled is a huge plus! I am happy with this location and their staff.

Rosette Maligon

Even since I got a car from here, the customer service has been so great to me. It was my first car I’ve gotten and they’ve helped me take care of every single problem I’ve had and always made me feel cared for. The service department is the best and continues to provide the outstanding customer service for me. Highly recommend coming here for sure.

Aubree May

We went to low book sales to get a second opinion on our car after going to a dealership. They fixed the problem for $3,000 cheaper and it only took them a few days. We picked up my car and dropped my husband's off for some work-got them both fixed for less then the dealers estimate on one car. So obviously pleased--customer service was top notch as well!

Letitia Wolfgramm

Bought my car from low book sales 4 years ago & they’ve always taken care of my oil changes, rotating my tires, AC concerns & much more. They have always answered my questions to their best knowledge and very trustworthy when it comes to your car. Thank you Lowbook sales for being amazing all the time!

Lyndsay Ordonez

I’ve been servicing my vehicle at Low Book Sales for several years now and I have yet to be disappointed by their service and staff. They go above and beyond for you. I took my car in to get serviced recently; I had purchased cabin/engine filters and a new headlight bulb, but didn’t have time to change it before dropping my vehicle off to have my spark plugs changed. Without having to ask, Dustin took care of it for me AND fixed the clock in my car!! James is always so friendly, professional, and willing to help. 10/5!

Aaron

Best experience I have ever had at a car dealership. They got me a better interest rate, fixed an issue I saw with the truck I was purchasing and worked hard to meet with my requirements. Will definitely be going back to buy my next vehicle from them.

Amber

My car broke and I need a vehicle for one of my jobs. After reading many reviews of Low Book Sales, I decided to give them a chance. A friend also recommended them. I am very pleased with my experience with Evan. He was very knowledgeable and explained everything clearly to me. He was able to help get me financed and I left eith the car I wanted. Thanks Low Book!

Katelyn Livingston

Lowbook sales in south salt lake was great. Nicholas Cable was so helpful in finding me a car. Love my 2019 Ford Fiesta better than what I could even imagine. I had no luck getting a car from anywhere but here as a first time buyer!

Darren Thomas

Very happy with my purchase! Everyone knows how bad it sucks buying a vehicle at a dealership, it usually turns into a whole day deal leaving feeling like you got ripped off. Go see Chris Bettinger at the Murray store, he made the process so quick and easy and put me in a vehicle that I’m way more happier than the vehicle I went in for.

Steven Deahl

Lucas was amazing. After already being turned down elsewhere, I went in feeling defeated. I had bad credit and felt hopeless. By the end of the visit, I drove home with my new car very satisfied. Highly recommended!

S S

They got me the car I needed within my budget, even with no credit. They didn't have the model I wanted but matched me to the most similar vehicle in stock. Very satisfied, and recommending to others. -Two years later, the car is worth nearly $2,000 more than I bought it for. No issues, still very satisfied. The mass-loan-check dinged me a little, but within a year my score shot up from on-time payments. Refinanced at a lower rate. Without lowbook I would never had been able to build credit this quickly. Update: Just referred a coworker looking for a car. Same day approval, great interest rate for his first car. He is very satisfied with how it turned out and I'm jealous of his purchase. 124 Spider Abarth. Slightly over the KBB value, but worth it considering how unique it is and that it is exactly what he was looking for. Still haven't received the referral reward, but tbh I didn't know it was a thing until we went in, so its no loss to me.

Carrol Thornock

We were greeted with a smile, all of the information pertaining to a purchase we're explained, Lucas mineo gave us a test drive, we loved the car, and as quickly and efficiently as possible, we were proud owners. Thank you Low Book Sales, and Lucas. This is our second purchase, these guys are great.

Claire Nadauld

Had a great experience here. There was zero pressure to buy and they had a great kid area and drinks. Chris Bettinger went above and beyond helping me with car seats and kids! Couldn't be happier with my car purchase.

Rich Woodruff

I’ve been using Low Book Service for many years for all of my vehicles. I’ve always felt that once you find a good HONEST repair shop it’s the one you KEEP and Low Book has totally earned my trust. (Anyone burned at the “Stealership” or other “parts changers” and/or “upsellers” knows this all too well.) Service manager James and his entire crew are simply awesome. I never hesitate to recommend Low Book to anyone.

Cheya Snarr (ArcAngel)

I always have fast and reliable service regarding the service shop. Always nice polite and fast service. I love the flexible hours. I never dread hsving to go there its usually a very pleasant experience. Thank you guys for being the best service center I know for my needs after the sale

travenirish

Was having a bad week when my 93 dodge dynasty took a dump on me, went to 4 or 5 different dealerships trying to find a new car and all of them were pretty bad. Luckily I found low book sales and was greeted before I even walked in the door. Got to look at a few cars and test drive em without anyone else tagging along was kinda werid but also cool to just test drive without any pressure. Chris Bettinger was super nice and very informative best car sales men I've ever met in my life. Walked out that same day with a 2020 ford fusion titanium, a 27 ur jump in car yrs. I'd sleep in my car if my bed wasnt a bit more roomie. Definitely recommend this place to anyone I got 0 down for 45 days and a very nice car with warranty same day. My roommate also bought his dream car from here for a great price. 15/10 10/5 stars, amazing experience. Id write even more but running out of space to type it all. Again amazing car sales men Chris Bettinger I know he had my back when all others did not.

Glenn Aiken

The people in the service center are extremely friendly and very helpful. James is awesome! I’ve been having my oil change there for the last 15 years and they do an exceptional job.

jbentley8383

I had my mind on two dealerships, this one and another one(O.K Auto Sales) a few blocks down for sporty cars, and knew the cars I wanted(Nissan 350z and Mitsubishi Spyder). I visited Low Book Sales first, I told Nick(salesperson) I was interested in the Mitsubishi Spyder, and they said it was a trade-in from another owner and came "AS-IS", and since it did, they said they can't finance it(through any bank). I didn't mention I wanted finance, but asked about (me) calling my bank to see if they will approve. I took the Spyder for a test drive, checked for leaks and checked fluids, shifted good, drove even better(could use a tune-up which I can do!), has oil leak but it's from the valve cover gaskets which I can fix. Only thing that bothered me was it had NO OIL in it...still ran great tho. I let the salesperson(Nick) know about the NO OIL issue, he was shocked kind of. And since he said they can't finance it, I told him there's another dealership a few blocks away. That's when Nick asked his boss if the car can be financed, and so they called the bank I'm with(America First), had me fill out some paperwork and I got approved! They wanted to do 36 months, but I asked them to make it 48 months, and they did without any pushback. I should have left, went to the other dealership, came back with an offer from that 2nd dealership, perhaps Low Book Sales would have REDUCED the price of the Spyder..but oh well. Low Book Sales says: "We don't negotiate the posted price." But I bet they will if you're about to lean more into another dealership. Anyway, I'm paying $100/month for the Mitsubishi Spyder. Btw they cleaned up the car, put oil into for me, drove it home 92 miles and it was still good!👍. I will shop with them again if need be. Doing an tune-up right now on the car, and it's has been kept well by the previous owners(except for the valve covers that leak oil, easy fix!) Thank you Nick for negotiating to your manager for me! I was afraid I was gonna get a bunch of NO's..but you made it happen brother!

Cor Sol

I have bought several pre-owned cars from Low Book Sales. They have been great to work with on the purchase and service side for many years and still continue to offer free emissions testing years after the purchases. 5*

michael stephens

Excellent, fast, fun and fabulous!! My son loves the car. He just got a Doctorate and I am buying the car for when he comes home in December!! Can't wait for him to see it. He is bouncing off the walls!!! Thanks thanks y'all rock!!!

Monica Christensen

Lucas made my car shopping experience so stress-free! I will be sending everyone I know to see him. He was fun, polite, knowledgeable and worked to get me everything I wanted done quickly!

Brenda Montecinos

Chris B was fantastic to work with. The whole process was transparent and easy. Definitely the best experience at a car dealership I’ve had!

Skip Wiarda

Without a doubt, the easiest and most painless car buying experience ever! This is actually the 5th vehicle we’ve purchased from Low Book Sales. Kudos to Chris Bettinger for his guidance.

Charles and Diana

Great experience! Did not feel pressure to buy. Evan Brewer went above and beyond to help me with the trade in of my car and purchase the jeep I always wanted.

jaylee amey

These guys were short staffed today and still made sure to answer all of my questions. I didn't feel rushed or pressured. They helped me find something within my price range that fit my needs. They seemed genuinely friendly instead of salesperson "friendly".

Mohamed F. El-Hewie

I purchase my Mitsubishi 2019 from Low Book Sales, and since then I used them as my service shop. Only once I changed oil in another location while traveling, but here is the people I trust to do the right work at the right price.

Tim Brotherton

Chris Bettinger was great: easy to work with, honest, knowledgeable, and efficient. I also got a significantly higher price for my car than offers from CarMax or dealers.

Austin Gonda

Chris made getting my wife and I a second car so quick and painless he took our thoughts and wants into careful consideration and got us the best deal possible definitely will go back and be referring friends to those guys.

Jeff

The LB team went the extra mile to get me into my while amidst relocation to salt lake. Chris Clymore, sales, was truly a gentleman and worked his tale off starting from scratch to close. Thanks Chris and to the rest of the team.

Chapy Andrews

James is a good dude stayed after 5 so my wife could get her car got my raptor in 8 am done by 5 awsome and also waited for me lol after 5 give him a raise hard to find good people

jordan farnsworth

BEST CAR BUYING EXPERIANCE IN TOWN! Hello all, this place is everything you want in a car dealership there’s a place for children(we all know how difficult it is to shop with kids) drinks are pretty standard in dealerships nowadays and it’s surprisingly clean. We were referred by a friend to Evan whom I’d highly reccomend to all car buyers both new and experienced buyers. First of all these guys pull your credit before anything this is to get you the options unlike other dealerships that let you drive off in a car that you’re not approved for. Cough Larry H Miller Cough. Evan was honest and blunt with us and helped us make our final decision based of the financial reasons of why. Very clear and precise, never once did he ever try to sell us on a car that we didn’t want however he does point out which cars are similar or flat out not a good deal. Overall I genially felt sincerity, integrity, and respect from all employees the second my car door was open I was greeted not just by one but 3 employees never have I ever had one meet me at my car at any other car buying experience. Trust me when I tell you this was the best car buying experience I have ever had. Hell even the paperwork was pleasant, go see Evan tell them I sent you to him and I promise you won’t be disappointed. 🤙

yoey kell

Lucas Mineo was our salesman he was awesome his customer service was beyond the 5 stars I would give him a 10 as well as low book sales I will be returning and referring everybody I know to low book sales

Matt Manges

I found a pickup here for a good price and have been happy with the purchase. I'm on the fence about the value of the maintenance plan so far. It takes longer to get service here since most people have prepaid for maintenance plans so they aren't too worried about being the fastest, they already have your money. For instance, their service desk admitted that they usually have 2-3 people waiting to get oil changes. This can result in a 1.5-2 hour wait for what jiffy lube accomplishes in about 20 minutes. I got the warranty but canceled it within a week because I found that I could get one for a much better deal elsewhere. While trying to cancel the warranty the manager was very pushy and tried to convince me that theirs was better (it absolutely was not) and when that didn't work he tried to guilt me into keeping it. All together this place is a good place to find a deal, but if you let them tack on extra services, you'll get taken.

Trina Clayton

Great service! Super friendly in the service area. I appreciate the oil changes on both my cars.

Dallin Hawkins

Exceptional car dealership, exemplary certified used car dealership. Matt Bentley and his team made buying a used car simple and financing a used car easy. I highly recommend working with Matt Bentley at Low Book Auto Sales when purchasing a certified used car.

Star Lord

I saw a car on their website so the next day I made an appointment for a test drive. It did say it was certified on the website and when I got there they said it wasn't supposed to be certified because of mileage and age of vehicle so they sold us the car at an auction price which was so worth it. They felt bad that it did say certified but they couldn't certify it so we did get the car at a great price. The salesman, Evan, was so helpful and nice. No pressure at all. Would definitely buy there again.

Libby Rose

I went to Low Book sales to look at a vehicle and ended up purchasing a vehicle from Sam ☺️. He was extremely knowledgeable about the car I was interested in purchasing. He was so easy to work with and personable! On our test drive he made me and the kids feel so comfortable, listening to our music and making sure to show me all the specs. He made the car buying experience feel really easy and not intimidating at all. He stayed late into the night to make sure we were all taken care of. I can’t say enough good ☺️

Julian Witehira

I had set specific expectations on what I was looking for and already saw online what cars where in my budget. My expectations were exceeded and it was a very pleasant experience. The warranty they provide is awesome and I would recommend buying a used car from Low Book Sales. Sam helped me through the process and was super helpful and kind. I did not feel any pressure at all. I felt like I was talking to one of my close friends who was giving me advice and someone I could trust. Thank you Sam and Low Book Sales.

Elizabeth Singh

Excellent experience from the moment we talked to Tasha at the call center to when Evan handed us the keys! All the employees we spoke to were very positive and attentive. The gentleman in the finance office was extremely polite and efficient. We will be back again and highly recommend them for a smooth car buying experience!!

April Pettibone

Sam Pitts was by far the best sales rep I've ever deal with since I started buying cars. I don't recommend sales people. However I recommend him and lowbook to others. I went in with my eyes set on a vehicle well that one didn't fit me or the needs of what I wanted. So we exchanged the vehicle, yes you heard me exchanged the vehicle, for something he recommended for me & now I love the vehicle I am in!

Brandon Nicholson

I was able to get the car I wanted for a decent price and also reviewed a free year of oil changes!

Jacob Hortin

I have worked for two other car dealers and I still keep going back to LowBook when I need a vehicle. They make the car buying experience so easy from selecting a car to financing. I have never felt pressured there and I appreciate how clean their vehicles are.

Ben Durrant

I had been looking for a commuter car for over 4 months, FINALLY something came up that I liked and wanted. I drove down to take a look at it, drove it, loved it, and bought it. No hassle, the salesperson wasn’t to pushy. The price on the website is the price I paid.

Glocke Cole

The service department is full of great people that care about their customers. Great communication along the entire process. Got a courtesy car, so I could still get to work while my car was being fixed. Only place I take my car to get looked at.

Alyssa Malloy

I love taking my car to get my emissions done here because it's only $20. Most places all charge 35-40 so it's definitely nice, cheap and quick. My car had a bad connection so Kyle new the trick to get it to hook up and pass. Thanks for being patient with my car and offering affordable prices !

Tiara Martino

The easiest, fastest, and most convenient car-buying experience I’ve ever had! Chris Clymore was a huge help and made the whole experience great. 10/10 would recommend!!

Kevin Olsen

Took my truck in for a repair and they did an excellent job! They are honest and helpful! Highly recommend using them! Also bought my Truck from them it was super smooth!

Steva Pilato

The quickest and easiest car purchase in my life. Chris Clymore worked hard to find a great deal for me despite my challenged credit, 100% recommend.

Mary Morris

So easy and fun. No pressure and helpful staff. One of my better experiences buying a car! Thanks for making it fun again!

breanna xoxo

Thank you Lucas for helping me find the car I needed! Very much recommend coming here.

Patricia Hartry

The boy Luis was very helpful.took the time to explain a few parts of my credit report to me. I wasn't there longer than 20 minutes to even write a review

Sherri Morris

I bought my Mustang from Low Book and I absolutely love it!!! They offer an excellent service package as well.

vanessa

matt is the best car salesman possibly ever. he was super chill and straightforward about everything. i came to test drive an infiniti and he was upfront and honest that the car was not certified so it could possibly have things wrong with it. i didn’t want something without a warranty so we went back on the search for a car. matt ran my credit check FIRST so that it narrowed down exactly the cars i was looking at. i told him what i was looking for and he immediately found a car that fit my credit requirements and the sporty feel i was looking for with the infiniti. keep in mind, i’m a 19 year old girl with little credit history, and matt still found a way to put me in a 2015 scion! everything was super upfront and the warranty is exactly what i needed for peace of mind. if this review convinced you to buy from here make sure you use me as a reference (; thanks lowbook<3

Amelia Sirrine

The people there are so nice and helpful and I love that they are super supportive of people with disabilities. They work hard and are definitely good people genuinely trying to help.

Tonya Pruhs

I always go to Low Book Sales because I get qualified there when I can’t at other places. I’m a single mom and have helped all 3 of my kids buy cars there. We’ve had Evan help us every time. He’s great! The place is casual and not pushy. Salesmen are easy to work with and they try everything they can to get people approved. EVERYONE needs a good, reliable car, even with bad credit, Low Book gets it done!

Annette Crane

We had an amazing experience with Low Book Sales. Lucas was very friendly, professional and knowledgeable. I would highly recommend!!

James Krause

On a Friday evening, I went in without an appointment to narrow down some options for my wife. Chris was friendly and helpful as we checked out a few cars. The next morning, we returned, test drove two cars, and she picked one. The monthly payment was a bit above our anticipated budget, but they informed us it included the warranty! We filled out some paperwork, got a much better interest rate than I had anticipated, and Austin was lightening quick in processing the paperwork. To be honest, the whole process took about as long as when I went into a Subaru dealership last year and said, "I want to pay cash for a Forester." You have earned some new customers.

Mackenzie Carlson

We had an absolutely incredible experience with Low Book! This is the second car we have purchased with them, and we will continue to get our cars here. We had to purchase a vehicle last summer somewhere else, and the experience was not near as good. Sam was so amazing to work with!

Tammy Wajer

Lucas and team made this a very simple process to purchase our vehicle even though we live out of state. We were picked up in our car and had the opportunity to drive it back to the dealership. All of the paperwork had been previously accomplished and we were able to drive away hassle free. Thanks for a quick, simple and professional experience.

Jeremy Whitehouse

I have purchased many cars both new and used over the years and my experience with low book has been 2nd to none. Top notch people working there for sure. Chris Miller rocks. He even helped me pull a car fax on other dealers cars to help me narrow down the decision.

Dina Roan

I got my Nissan Altima from here and I'm very satisfied. I did feel a little overwhelmed by the time the third salesman talked to me about my tentative purchase but their salesmen and they're good at it that's why I have a great car now.

Cherish Bangerter

We’d highly recommend going to see Matt Bentley at Low Book Sales. We were pleasantly surprised by his honest car sale on a great quality car at a great price. The service was fast with getting us a test drive, the pressure was low, excellent guarantees, and we absolutely the car! Thank you, Matt and low book!!. We’ll refer all our friends and family to you.

cynthia funaro

I needed service for my Mustang’s air conditioner. I was able to schedule an appointment very quickly (the next day). I dropped my car off at 8:00 am and had it back by noon! I also received over and above customer service was provided by James😊. Thank you LowBook! …

AC

I bought a car from this dealership and have been servicing my car at this place. So far, I have always been treated fairly and well.

Teri Ruder

I had a great experience with Low Book Sales of SLC. I was fortunate to have worked with Chris Miller and found him to be very experienced, knowledgeable, friendly, and courteous. That day I bought my vehicle, they were a little short handed in staff and still everything went smoothly. Chris really worked hard for me and taught me a good plan for making my payments. So I sincerely thank you Chris!! I would highly recommend Low Book Sales of SLC!

Camila Vilacian

We were very well attended by Lucas! He solicitous, honest, and considerate! He understood our requests, and did his best to accommodate them. We will definitely recommend the store to our friends and family! We left the store with a beautiful car, and great facilities! We are very satisfied! Thank you Lucas for helping us choose the best car for our family.

Zach Monaco

Low Book Sales was a great place to buy a quality used car. I purchased a 2020 Jeep with low miles for a reasonable price. They were knowledgeable and allowed me to test drive as many times as I’d like, as well as park the cars side by side to compare next to each other. This is a great place to get a low mileage used car!

chase schreurs

This dealership was probably the most stress free experience I’ve ever had at a dealership, period. They were straight forward and told us what we needed on our end and held up their side of the bargain. They went through the vehicle top to bottom and touched up any concern I had. Go in and ask for Lucas Mineo and/or Chris B!

Jesse Lamoni

They were quick to attend. Honest in their approach and inventory availability. And with a tough financial situation they were still able to get a car for me. No one else would even give me the time of day. Thanks to Matt for the great service and great car! Can't recommend them enough! Get your next car here!

Maria B

James in the service center was awesome to work with! He provided his tow company information and they arrived 20 minutes later and did a great job and were careful in loading up the car. The car arrived to Low Book later In the evening and we had a quote early the next day! The cost to repair was very affordable and done in a timely manner. We requested financing through Snap that allows 100 days, same as cash but the SLC location wasn't set up already as the Lindon location was. Ted, the Lindon manager worked with James and was able to set up Snap for James location the next day! We used Snap to repair the car and now have 100 days to pay it off!! Check it out! No credit needed , just a job 😊 No credit card interest! I'll never use a credit card again! Low Book Sales Service Dept - You rock!! Ted and James are our go to guys now!

Alice Neilson

No one likes car shopping or car salespeople. BUT...Chris M. was so pleasant. He took the time to go over every option. He listened to what I wanted and showed me vehicles to match.Not once was he pushy or tried to sell me something I did not want. He even remembered my husband's name when he came in later that day. Overall it was a great experience and I have a great new car to show for it.

Terry Bateman

I live 900 miles away so most of the deal was done via text and phone calls My sales guy (Lucas) did all that was asked (photos and video test drive) and maintained his professional attitude even when I was asking minor questions. Numbers agreed I flew to SLC and viewed the car - 95% accurate so the deal was done. Drove home to North Dakota with zero issues and very happy with a solid purchase for a more than fair price. Would buy from them again!!

Lance Smith

Chris did an excellent job as a sales person. I walked the lot a couple times picking out the cars I wanted. Chris came out when he saw I was headed to office..I checked on the four cars picked out. Went in and did paper work and drove away with my car. I know this was my best experience at a car lot. Thanks Chris.

Gary Rivera

ATTENTION!!! This is the best dealer in Salt Lake City hands down ! Went there Tuesday walked out with a 2019 Nissan with only 36,000 miles ! My credit isn’t good either ! I forgot who helped me I lost his card . It’s the guy on the right hand side ! Right by the front desk !

Laura Anthony Gamon Puente

Great experience from start to finish. Thank you to Matt and Cash for getting me in my Mazda 6. Go see these guys honest and open up front no hassle was very straight to the point. By far the smoothest experience I have ever been around when buying a car. Go see these guys you won’t regret it. Cash and Matt cannot thank you enough for all your hard work in getting me a car. Thank you!!!

Annette Woods

I always go to Low Book Sales for my car repairs in Salt Lake. They are very efficient and affordable. James in the service department is very considerate and nice. I trust these people and would recommend them to anyone.

Caroline Flores

Sam was so amazing ! Very friendly, was quick and also made sure I left with a car I was happy with !

Scotlyn McAtee

So my car buying experience started at that dealership that starts with “M” and rhymes with Sharkosian. (I’m actually irritated that I wasted three days talking to the people Sharkosian. The person in their business development center was so full of confidence and lies about what was going to happen there. In the end, Sharkosian did nothing but waste my time.) But this review is about Sam @ Low Book Sales. Sam is the best salesperson I have ever dealt with. He was the most professional, most understanding salesperson I have ever met. He responded quickly and HONESTLY to every question I had. He was never anything but polite and professional, even though I had just come from the other dealership I mentioned earlier and I was full of irritation. Sam put up with my bad mood and managed to sell me a great car at a great price. The vehicle was practically new and well below the original window sticker (I checked). I can’t imagine a better car buying experience than the one I just had with Sam at Low Book Sales. Thank you Sam!

Jeffery Smith

Great service in their service department with no pushy salesman trying to add on unnecessary service. This is the second vehicle we have purchased from Low Book Sales of Salt Lake. Great customer service overall.

Todd McCausland

I am in sales myself and these guys did it right. I desperately needed a new car and have been looking for about a month. I went in to look at a car listed online. II really didn't like it and was about to leave. Nick came over and we started talking. He asked the right questions and then had me test drive another car which did match what I was looking for. This was all after the store closed at 7:00. I liked the car a lot and with the current market I knew if I waited it would be gone. I have some special circumstances that needed to be worked around and they were happy to oblige. They treated me with respect and dignity. Most cars I've owned I've bought from private individuals. In fact this is only the 2nd car that I've bought from a dealer. They made it a very pleasant experience.

Bart Smith

Best car dealer I've ever had the pleasure to do business with. Went above and beyond. Thank you low book

Melody Vaeoso

It was an amazing experience with Matthew Bentley today. He went out of his way to help me with my new car. If you're looking for someone to buy a car from, Matt would be your guy. Not only he was helping but showed that he really care. He made sure that I didn't leave the place without one. Check him out, I promise you that you won't be disappointed. You can thank me later ;)

Brayden Bracken

Worked with Chris B here at Low Book Sales and the experience was the best I’ve had to date. Chris was super straight forward about everything. They gave us the lowest possible price on the car. They didn’t try and be pushy for anything and completely listened to our wants. Had us in and out in around an hour including the test drive! Thanks Chris!

Aaron Cardenas

This dude Matt Bentley was real and honest with me at LowBook and I respect that. It wasn't what i was expecting walking into a dealership. He made things happen and kept his word and pulled through with everything he said that he would and then some.. it's hard to find true people like that especially in sales. it was a good experience and I'm satisfied with my purchase, no BS. I've never posted a review on Google but this dude deserves some love

Jim Lemon

I've been taking my cars 🚗 to Low Book Sales for service and emissions for the last 6 years. And have always been very pleased with there prompt and excellent work. I highly recommend them for all your Vehicles needs. …

skyler simms

This place does a very good job they have always a very positive and very professional staff they are always willing to help. This is a very good place to go to get oil changes or different services. If I could give this place 5+ star I definitely would.

Jayden Clifford (Dragon1tamer)

Awesome place and awesome people. If you get the chance have Matt Bentley help you out. He was incredibly helpful and very informative. He explained what was going on and what the plan was and what my price range was to work with. I never felt pushed into anything and felt welcome the entire time working with him. Thanks Matt!!

Sienna Mapa

Fernando was our Salesman and he was awesome! He was upfront, honest, quick and did such an amazing job getting us the vehicle we wanted. He made sure we left happy costumers. Everyone there is friendly, great costumer service. I highly reccomend Low Book Sales, they are AMAZING!!!!

Jacqueline Hernandez

My son and his girlfriend referred me to Low Book Sales. I got to work with Manoli Katsanevas and Samuel Pitts, these guys were amazing. They were very friendly and professional. I am very greatfull that I got to work with this team of amazing people!! Thank you once again for making this purchase simple. The car is just what I was looking for, super clean and a great buy!

Jeremy Sullivan

My sales guy made me feel very good about my purchase. He also made me feel very comfortable during the process. Almost like he was like a long lost friend. I truly felt good when I left in my brand new truck. about everything. He truly had my best intentions in mind.

beth harrell

Chris was great we were in and out quickly with the car we wanted and a price that made it even better!!!

Lisa Bowers

Fantastic experience. Lucas was easy to talk to, straight forward and great to work with. We got the car we were looking for in no time. Positive experience from start to finish. Thank you!

Carrie Galloway

I just am getting started with them but it seems already like they’re very very helpful and trying to get stuff done and save us time

G CASE

I’ve been using LB Sales for 15 years to get my truck repaired and for inspections. I have found them to be honest, quick, SMART specialists that always charged me a fair price. I know what a fair price would be because I have worked on trucks, boats and heavy equipment my whole life. The reason I’m using them is I’m too old to do the work, even on my own truck. They even have a soft drink and coffee machine to ensure the customer wait will be pleasant. 👍

Meadow Wilde

We have exclusively used Low Book Sales for emissions testing and registration foe years. They are priced fairly and the service is excellent. We periodically use them for maintenance and repairs and have been impressed every time. Plus the have drinks and popcorn while you wait. Melissa in the Service Department is amazing and a delight to work.

LaNae Taylor

I was in need of a newer vehicle, my credit score isn't the greatest so I wasn't sure who would be able to help me get into a nice car. Matt Bentley treated not only myself with such kindness, but my teenage daughter that came with me to make sure the speakers past her test. Matt pulled strings and was able to get me into a 2015 Hyundai Sonata. It is beautiful and the gas mileage it is going to save me a ton! If you are worried about getting told no, don't go to those high priced finance places, I have been there before too. Go to Lowbook Sales in SLC and ask for Matt!

andrew scallions

Loved my experience here chris b. Took great care of me and made me feel really comfortable for my first time buying a vehicle. Thank you to Chris and all the wonderful low book staff

Alisha Munzert

Low Book Sales is great! Manolie was our salesman and he hooked us up with an amazing car!! Getting approved was pretty quick and easy. I would definitely recommend them for a professional car buying experience.

Ana Flores

Chris Miller was a great help! And had a great experience working with him! Gave me many options to look at and was fast and easy to get approve! I fell in love with my car, would recommend have great services that come when you purchase a car with them!

Elias Grange

Matt Bentley was awesome the first time in a long time buying vehicles someone who was honest about everything on vehicle and services offered… and great place to purchase from if your looking for low price vehicles, dependable etc. The whole process there was quick, easy no nonsense we will be sending other people looking for a vehicle there for sure To ask for Matt

Kimberly McNatt (Kimmy)

Fast and courteous service. They clearly explained things and did everything possible to help.

Ivan Vargas

I want to show some love to the service team. Michelle and James did an amazing job with my car today. My car issue was resolved in a few hours and they were very friendly and understanding of my stressful attitude. 10 out of 10 would recommend.

Danny Campelo

Had my mind set on the car I wanted already. Chris Miller was awesome! He was super insightful, and knowledgeable. He made the process super smooth and easy! Would definitely recommend!

Clint Adams

I went in wanting to check out a Camaro but not expecting to get it. My credit is not good. Matt Bentley worked hard for me and got me financing for it. Then a day later got me a better financing deal and got me in my dream car. Everyone was so friendly and helpful. I highly recommend Low Book Sales of Salt Lake.

I Am Questhug

Chris was the best salesperson! I literally was greeted with friendliness and lots of attention to details from the whole crew. Follow up is always positive. I can’t compare them to a single lender! Great customer service.

Chris Ladd

The staff at Low Book are always nice when we need to go in for anything at all. My salesman Evan, is pretty awesome to work with. He's sold me both my trucks which I still have and both times buying them have gone pretty smoothly. James back in the service dept is easy to work with if I've got to get emissions & inspection done for registration on both trucks as well as even a quick oil change. I highly recommend them if you're looking for an upgrade, first vehicle or even if your credit isn't that great. They helped me repair mine and I was able to refinance my first truck after a year. It dropped my interest down drastically and dropped my payment down more than half. Thanks again Low Book. You guys are awesome.

Nicolas Mavromatis

I sold my 2014 Camaro SS to these guys. They paid me a very fair price, the process was quick and easy. Kim even called me several months after the sale because of a check they owed me that had not been cashed. 10/10 recommend these guys for anyone looking to buy or sell a car. Thank you

chad jacobsen

It was fast easy and very very nice sales personnel very hassle free I recommend these guy to everyone

William Ford

They found me several financing options , I was able to purchase a 2021 vehicle with a branded title with a single digit interest rate . This is the 3rd vehicle I have purchased with lowbook sales , I had some complaints and concerns and they addressed them I am a happy customer and will continue taking my business to low book sales .

David Baker

I knew what I wanted, and got exactly that. On the sales side, Sam was sensitive to what I was looking for and did exactly what was needed to help me complete the sale. In finance, Cash went over and beyond to make sure my financing was correct (and that I didn't pay too much). This is my second purchase from Low Book Sales, and most likely not my last.

Mike Vanwagoner

Just got our second jeep from low book sales and just like the first time it was a great experience. They are very honest and open about everything. We highly recommend Sam Pitts if you need a great sales professional to help you.

Diana Foy

We were looking for a vehicle and were very happy with the service we got from Chris Bettinger. He was very polite and friendly. We definitely recommend this business and we will be going to them in the future. Thank you Chris.

F B

We bought two cars from Low book sales. Both lease returns, low miles, good price, one previous owner. We worked with Sam and he was great! Not pushy at all. He made the test drive experience fun! Would definitely recommend!

Beth Tashiro

Our salesman Nick was great, buying a car anc be stressful and Nick and his team made it easy and fast.

Juan Munoz

The best experience I’ve had buying a car! I got my dream car at the price I wanted. Leo Shivers and Evan Brewer stayed after hours and worked tirelessly to get me the price I wanted! I can’t thank Low Book Sales enough for getting me off their lot in my new car. I recommend this place over any other dealership in Utah!!! Thanks again Low Book Sales!!!

Jeremy F

Wow had an amazing experience with these guys!! Love my new vehicle

Jordan Frandsen

The buying process was super slick. I found the car I wanted online and Tasha replied within 20 minutes. Leo was very helpful in getting information out to me, the quoted price from the manager came in with no surprises, Evan helped us with the test drive and application, as well as answering all of our remaining questions, and the finance manager was truly machine-efficient. The car seems like a great deal so far!

Brandon & Christy Reimann

Nick was great to work with. It was an easy process and they had a great selection. They were up front and honest.

Justina Robbins

I LOVE Lowbook Sales!!! Chris Miller who sold me my car is AMAZING and truly cares about people! James in service is always SO friendly and helpful, And Dustin in service is always so honest and genuine and truly loves helping people! I couldn’t ask for a better experience than with Lowbook Sales!!

Blair Warren

We have purchased 2 vehicles from low book & both of them have been absolutely perfect. They were honest & when we were shopping they were respectful & listened to what we really wanted. When we look for a car in the future, low book will be our first stop!

Cassondra Baker

Chris B. Helped me out and was great! He has continually answered me and addressed all of my questions and concerns and has made sure we're all taken care of. I live my car, and he was able to help me get financed for a WAY better car than I ever thought I could have. I'm still in the initial 45 days, but so far I have been nothing short of impressed and grateful for Chris' help and for my vehicle.

Wade Johnson

Worked with Sam Pitts for probably a little over a month. He was very good at responding in a timely manner and was very helpful and I feel he did everything he could to get me into a vehicle. Thank you for the good service.

Dana Eakins

I just got a car from low book sales and Sam Pitts was awesome with helping me .

Amanda Hill

Matt was amazing, he found me a good reliable car in my price range and is helping me build my credit. The loan guy was super nice and helpful as well. Made my car buying experience a lot better. Will return in the future.

max eskelson

I went here after my car was totaled by someone who ran a stop sign. Neither me or my fiancé have good credit nor do we make a lot of money so I was fully expecting to be denied a loan. Not only did they approve me but they also got me in a 2019 vehicle! I’ve never had a car so new! They will do everything in their power to help you out and the staff was extremely helpful and friendly. Going to recommend them to everyone I know!

Rebecca Symes

UPDATE 2019: I have to increase the stars on this dealership! I bought a car from them for the second time last year. I went to them because I knew they had a lot of finance options and a lot of selection. I had a wonderful experience. They helped me find an almost new car, got me a reasonable payment, and warranty for most the length of my loan. I have since had several services performed on my car - many covered at no cost including oil changes, etc. at their service department. The service department is clean and they are usually faster than they quote you. They are also more reasonable for parts than buying it from Sam's or Costco and installing it yourself. I have come to love my Low Book experience. I will definitely buy from them again in the future. Original Review 7 years ago: They had a great selection of vehicles and the sales people were great however as usual you have to fight for what you want with financing. On top of that when we solidified the deal they lost the keys to our vehicle and we were stuck waiting!

Pam Vaughn

Yesterday’s Low Book visit was for service. It was busy but Jamie let me know that so I could decide whether or not to wait. I received good service and advice on some questions. I appreciate that they never try to sell up on products or services. Unfortunately, that happens much too often. Last year I went to a dealer for a recall issue and was told I needed new tires and work totaling over $2000. I went to Low Book and they said I had at least 6 months less on tires and gave me a total bid at $1600 less than dealer quote.

Cyndi Lee

We have bought two vehicles from Low Book Sales in Murray. We LOVED our experiences both times, no pressure to buy the sales people were so nice and didn't pressure us in any way. Plus we got a really good deal on both our SUV's. We will always be a loyal customer to this company!

Kevin Payne

Fast, friendly service. They were able to help us find something that not only fit our needs within our budget, but something that we absolutely love! We didn't feel pressured at all. They really went the extra mile in making sure we were happy with our purchase. I cannot recommend Low Book Sales enough. 10/10 will be returning for my next car purchase.

Speedy Gonzalez

After shopping around at other dealerships and dealing with thier games I found Low Book Sales. Sam Pitts is the best car salesman that I ever met. He worked with and along Austin to get me financed and I recommend them to get you the car of your dreams. Thank you Sam you have a customer for life my friend!

Tara Larsen

Today I bought my very first car all on my own. Chris B. was the most honest and patient person and made the entire process stress free. He was willing to let me test drive cars all day if it meant finding the right one. I couldn’t be more excited about my purchase and Chris made my buying experience perfect.

Nikki B

I bought my 1st car a month ago and I just want to say how amazing and painless Chris made it. I got the car of my dreams at a great price. Thank you so much low book sales. I’ll definitely keep y’all in mind for future purchases.

Betsy

My husband and I bought a Ford F-150 here last night and I could not have been more pleased with the service! We got a babysitter to be able to go car shopping, and as soon as I told Sam (our salesman) that, he was literally RUNNING to get keys, paperwork, etc. We were in and out so quickly. It was very refreshing after having gone to so many other dealerships and spending HOURS there because they were not respecting our time. Their prices are fair, and their policies are easy to understand. It was a really great experience and I would recommend SAM to anyone!

Bailie Jo

Awesome people, great cars for lower prices! Friendly and understanding!

Jay Webster

We just bought our 2nd car from Low Book. They have been great to work with. The process was fast and they got us the car we wanted.

Tyler Hakala

AMAZING PLACE TO GO .Excellent service, the staff is very friendly. Even gave us tips to help our credit. Got us a new car even with credit issues. CHRIS MILLER IS AMAZING TO WORK WITH . Definitely will buy all our cars here in the future.

Jerzi Pendleton

As a first time buyer, i was extremely nervous and was turned down by many banks. This was kinda my last resort and i ended up getting exactly what i wanted! Fernando was awesome and very thorough. Explaining things in a way i understood which is something the other banks did not do. The vibe was very lively and welcoming. I don’t think I’ll ever go anywhere else ❤️

mele ungounga

They are awesome! I had the privilege to be helped by Chris Miller and he did great! He got me in and out within 3 hours from start to finish. He helped me choose the right vehicle that met my every need, and his finance team was able to get me what I wanted as payments as well! I definitely would recommend low book sales, and Chris Miller!

Tamalii Lolani

Very convenient, fast process, great manners and professional service. I have to go with what I want, not what they want to sell to you. The very best compare to other dealerships I've been at 👍 …

Daisymae88ah

I enjoyed my experience. They were very attentive to my wants and needs. They got me into the car that I wanted. I would recommend check them out they'll help you out too.

Laurie Galpin

Going to Low Book Sales was the best thing I could do! My credit is not the best because well, life happens. However, Chris B. was a great help! He was determined to find a car that would work for my family and I along with making it a comfortable experience. Let's face it bankruptcy and bad credit are embarrassing to talk about. But these guys treat you like family and take care of you!

Allison Webb

From start to finish it I had an AMAZING experience! Evan (salesman), Ray (finance) and the detail shop made it the most seamless experience from start to finish. They accommodated my needs and even got me a better interest rate than I originally had. I will ecommend Evan and his team every single time!

Ryangw6

Purchased a vehicle for my daughter and it was such an easy painless process, with a high level of professionalism and honesty. I highly recommend using Low Book Sales! Thank you, Nick!!

Jose Garcia

Even and Manoli were very helpful on getting us a suv, they broke it down to us even tho we were fist time buyers they gave us some options on payments and in just minutes we were approved for the suv we wanted. I recommend lowbooksales because they are there to help you and to see what they can do to get you in to the car you want and need.

Michelle Blazek

Great sales team and Wonderful Service Department... They are on top of any issue I have, big or small!!!

Rafa Henriquez

Manoli Katsanevas this guy here, was so good helpful and friendly, he helped us get what we wanted and what was affordable for us! He was honest and straight forward with us on everything, overall he helped us with everything and we definitely recommend him if you wanna buy a car he’s the one to talk to!!

Adam Gerlach

Amazing customer service. We bought a car that had few hiccups and they were extremely timely and responsive in getting everything taken care of. Thank you.

bobby monreal

Lowbook sales is always great. This is my 5th car that I’ve bought from there they always do an outstanding job and get you in and out pretty fast. Chris is a every helpful an amazing sales rep

Shy Pineda

I just bought an Infiniti here and was treated excellent. Lucas was AMAZING! Excellent customer service. He went above and beyond to make us happy. Thanks again Lucas!!

Earl Ellen III

Great work they helped me figure out everything and was able to get what I wanted with the price that's affordable

Zim Weakley

I need a vehicle that would give me good commuter miles and gas milage. I purchased a Prius C from lLow Book Sales. We also got the maintenance package and with the many commuter miles I have put on the car Low Book sales had done an excellent job with no complaints. The car has been great.

Nik

This is the second time I’ve purchased a car from Low Book Sales in Salt Lake in the last 6 months (and yes, I still have the first car). Chris and Leo were great salesmen! Not pushy. Very courteous. Very professional. I got to use my own bank for financing (they didn’t blast my credit to a million banks like other car lots do). Also, I got a fantastic deal on a very beautiful luxury car! I’ve purchased a lot of cars over the years from all kinds of dealers, big and small. This was bar far the best car-buying experience I’ve ever had! No surprises. Very transparent. I’m very satisfied with my purchase and the overall experience.

Tayler Kummer

Evan was so helpful and made sure we got into something that was worth our money and affordable. He’s helped us twice and both times have been nothing short of amazing. Thank you again Evan!

Wendy Clark

My experience at Low Book Sales was excellent! I only had a few days to pic out a car when my old car broke down. Matt Bentley came to my rescue! He was so nice to me and I felt really comfortable and not pressured into buying untill I was ready. I really like my new Buick! I will recommend Low Book Sales to my friends and family. Thank you Matt, you are awesome! 🙂

maximus3867

The gentleman that helped me through the whole process name is Evan . He is very professional and smart and provided me with several options to get financing. Highly recommend coming here when getting a vehicle expecially if you have bad credit.

Christian Gonzalez

Good customer service they treat you right i bought a car from them and I love my car. The person that help me out was Lucas He was very professional very patient and help me get the right car thank you so much to Lucas and his team!!

Takoeye

The service department has always been a great, hassle-free experience whenever we took our vehicle in for an oil change. The wait times are always shorter than expected. Thanks to the service department.

Tashia Larsen

I bought my car from a guy working there, however it's really been the technicians that I've worked with, as I was driving 5,000 miles in about 6-7 weeks. I would need frequent oil changes. These guys are super friendly and always willing to help out. They're probably the only people I really trust to do a good job. Thanks James and Melissa. You folks are doing great.

Meadow Jackson-Peterson

I purchased a car from low book sales about 12 years ago, had a horrible experience and swore I'd never buy from them again. I was recently in need of purchasing a new vehicle and the car I was interested in happened to be at low book. I decided I would give them another try and I'm so glad I did! I had a great experience buying from them. It was quick, easy and they were extremely helpful and friendly. I'm in love with my new car and would highly recommend low book sales!

Scott Hoffman

They lived up to the hype! I thought that I would be the one person that they wouldn’t be able to get approved, but Fernando at the Salt Lake location would not give up! He used every means possible to get me approved, and just when I had given up hope, he pulled a rabbit out of his hat and got it done! Not only did he get me approved, but he managed to get me a rate that was half of what I was expecting. Just amazing!

Derrek Stewart

Very good experience ! Chris that’s my guy . He did a great job allowing me to choose my vehicle. And was very patient with me making my decisions and choices on what I wanted . I did end up spending a bit more than I wanted attended I was happy wend I drove out . Thank you Chris .

Andrew Ord

I bought a truck from Low Book Sales 2 years ago. They were great to work with and I felt like I got good value for what I paid for and have really liked my truck. A nice feature of buying a car from them is getting free emission inspections on the car you bought, but also on all of the other cars you own. I have done this a couple of times and they are easy to work with and no hassle! I highly recommend Low Book Sales!

Michael Lawton

Anthony, I just wanted to write you a quick note to let you know about my buying experience with Low Book Auto Sales in SLC. First things first is that Leo Shivers did a great job on following up with me to schedule my appointment and he was very attentive to my questions as we communicated thru text message. I arrived a day earlier than my scheduled appointment as my schedule freed up. Leo was very professional as we discussed the buying process with Low Book. It was kind of comical to see him trying to climb into the back seat. of the 2 door jeep wrangler. When we returned from the test drive I had some concerns on what appeared to be an oil leak and a missing bolt as Leo pointed out that your service team spends 8 hours on every vehicle performing the used car check over. I was introduced to a gal from your service department I can't recall her name but she was very professional and she assured me that the vehicle was in great working order and what I thought was an oil leak was just residual oil from the filter housing. I questioned this as I thought the oil filter was under the vehicle like my previous Jeep. I was not sure if that was correct but she right and I wish I wish I would have had a chance to speak with her when I was leaving on Friday to tell her thanks. Leo and this young lady did a great job. JOB WELL DONE! Update: on 8/26/21 I had to take my vehicle back to the dealership because the radiator was leaking. This was brought to the attention of James my Service Advisor and to say he was very accommodating is an understatement. He was great, he walked me thru the process and kept me updated as to the status of the service procedure. The Service Manager Melissa was amazing as the vehicle was returned to me in the time promised and its running perfectly. I would like to say thank you to the service department for keeping me on the road.

vickie gerber

We had amazing customer service. We took our truck in for repair, they diagnosed it and called to give us the details and the cost associated prior to doing any work. They also gave us a time of when it would be done. Then when we picked it up they were friendly and efficient and our truck was ready to go. I recommend Low Book for all mechanic needs!! James and Melissa are 5 stars!!!!!!!

Brian Olsen

Evan was awesome! Loved his casual demeanor and zero pushiness. Helped us find what was best for us and not what they wanted us to take. Financing was a breeze even with less than perfect credit. Certainly will recommend to anyone. Low Book Sales gained a lifetime customer today.

Tom Wimmer

Had a great experience at low book. Sam P. took great care of us, showed us plenty of options, explained everything with great detail, and made sure that we found a vehicle that we could see ourselves in for years to come. Ask for Sam, he'll treat you right

Temple Duarte

This was my first time buying a car from a dealership and it went so much smoother than expected. Leo did a great job helping me get the car I wanted and easing the stress of getting a car. Previous dealerships tried to oversell me and make everything way more complicated than it had to be, but I was in and out of here super quick. I’ll definitely be recommending these guys to anyone needing a trustworthy used car in the area! Thanks guys!

Austin Wiley

I sold my vehicle to Low Book. Working with Sam P. was a simple and honest experience, and we all walked away happy with the outcome. All in all took about an hour. No hassle or low balling, and good vibes all around!!! They'll even give you $250 if you can find a better deal. Would definitely recommend to all friends and family.

Erin Thurber

Went to Low Book today hoping to buy a trade in that would not have been in my best interest. I didn't want a car payment but was put into something with a low payment that won't be a car to just get me by. Such professionalism was shown by Chris Miller and I feel great about my purchase. They worked with what I had and got me into a great investment. They know how to work magic! I need to edit this post because Ray, the finance guy talked with my bank today and got me a 14 percent lower interest rate. This place is the bee's knees.

Nicole Genita

Went there yesterday to buy my first car, service was amazing! LUCAS did a great job. He was really understanding and patient in explaining everything.

Tyler Broome

Low Book Sales was great about listening to me and answering my questions to get me in a car that I wanted for a fair price. I was in need of a car quickly and did my shopping online prior to visiting the lot. Compared to other websites, Low Book had a great inventory of certified used cars with competitive pricing. I was on the lot for about two hours and left with a great car! I am happy with my purchase. My only complaint was that the car was being detailed while I was shopping so I test drove a similar car, not the one I was purchasing. When I left the lot, I noticed there was still some areas of the car that could have been cleaned better, and that there was a chip in the windshield that I was not made aware of. Also, the car has a faint smell of marijuana. In the end, I am at fault for not doing a good inspection of the vehicle myself before purchasing it. I definitely recommend Low Book Sales to anyone looking to purchase a quality used vehicle.

Shanelle Dawson

Good job at the oil change. It took a bit longer than expected especially with just one car before me and the technicians never reset my oil settings in my car to show its at 100%, that's super annoying. Overall nice crew and the front desk dude was great!

Jennifer B

Probably the best car buying experience I've ever had. Sam was AWESOME! I had my financing already lined up so it was just a matter of picking the car. I knew exactly what car I wanted and while I was test driving the first one, he lined up 2 others right behind it. I was in and out in 2 hours with a great car at a great price. Sam, you're a rock star!

Richard Hudson

Lucas was the man to see. No pressure lots of knowledge about inventory and this is the second car we have bought from low book sales this year.

Roxanne

Low Book Sales & service is honorable and true to the 45 day warranty. I am grateful to have been taken of & recommend you purchase a car with Low Book Auto Sales. Fernando is kind, patient & will be sure to see that all is well with your purchase.

charles two Eagle

I came here not really knowing anything about the dealership. Mind you, I came from other dealerships right before finding this one that were extremely sketchy. Low Book Sales was very friendly from the moment I walked through the door to the moment I left the lot in my vehicle. Their customer service is splendid and Matt, the guy who made the transaction seamless; was very helpful. I would recommend anyone who wants to buy a car from them to definitely go into their store for your next vehicle purchase. You won’t regret it!

Lanae Monson

We love Low Book Sales. This is our second purchase from them and couldn’t be happier. The cars are all so clean and attending to. Nice quality and in amazing shape. The sales people are always so kind and helpful. They make the process painless and enjoyable. The lending is quick and efficient which I enjoy so we can be on our way! I highly recommend Low Book Sales for all your car buying needs!

Dawson Egan

First and foremost, Low Book Sales is the place to go if you are looking for a new or used car. I had never purchased a car through a dealership so I was a little hesitant and was clueless about the whole process. I went in with poor credit and not a big down payment, so I assumed I would be turned away. My sales associate Nick Cable did an impeccable job helping me get a car that day. He was direct, honest and understand of my situation. I couldn’t of asked for a better experience that Nick and Low Book Sales provided me.

Ricardo Torres

Awesome! I am so happy that they helped me fix my car and never turned me down for service. Also their Emissions is only 10 bucks! What a deal best in the State! They sure saved me a lot of money and was able to get me finished less than 30 minutes! Thanks Melissa in Service. Definitely recommended!

Kelsie Young

I recently traded my car in and purchased a new car from Low Book. I would HIGHLY recommend them to any friend or family member as it was the best car buying experience of my life. The staff was very honest and upfront when dealing with my needs. They didn't try to haggle me with pricing and I was in an out of there within 2 hours ready to go in my new ride! In past experiences I've been at the dealerships all day long. I am impressed with their customer care and how respectful they were towards me. If you are in the market for a new care or have questions about getting into a vehicle they are your people. Their warranty and customer satisfaction cannot be beat!

Scott Neil

Our sales person greeted us at the door and then on helped us through the process of getting financed which only took about 20 mins and fully explained the process and answered all of our questions. Even helped select a car that fit all our needs and had us test drive them all to ensure we were fully satisfied. Even with less then perfect credit we found a car that has low miles and a newer model then I first thought we could get! The dealership was very clean and everyone in the building made sure we were being taken care of. We WILL be returning customers! Thanks again Tyler and Leo for making us very happy customers!

Caleb Newsome

James in the service department is awesome he always pays attention to details and does amazing work best mechanic I have been to by far

Lindsay Gummin

Fantastic buying experience fast and easy financing left with the vehicle I wanted.

Travis Burkholder

Car had a flashing Check Engine light, and some discoloration in the coolant. They had it diagnosed and repaired inside 24 hours. The communication was swift and to the point. Would recommend. 👍 …

Chadwin Foley

Find Chris Miller. He is awesome. I would happily go back to LBS and work with Chris again. I appreciated that he was friendly and professional. I didnt feel any pressure or salesy tactics like you do at most other dealers. He was up front and was able to get us into a great vehicle at a great price.

NaKay Winterton

I had the pleasure of working with Lucas B, who was fast effective and was a very honest salesman. The car I wasn't quite what I was looking for, Lucas will for sure be the salesperson I go back to, when I need a new one. He went above and beyond my expectations and there was no pressure at all. Really 10/10 service.

V. Curtis Larsen

Chris is a good person he helped my daughter get into a good used car where she had no credit whatsoever I recommend it to anybody to go to Low Book Sales

Elizabeth Sifford

From purchase to service, I have nothing but good things to say about Low Book Sales. When I was looking to trade in my car, they got me approved where no one else could! They paid more than my trade in was worth and charged me less than blue book value on my new car. I had one of my friends review all the paperwork with me to make sure I wasn’t getting screwed over somewhere in all the fine print. When he saw what they were offering, he couldn’t tell me to sign fast enough! Then today I brought my car in to be serviced for the first time. They answered all of my questions and got me started immediately. They got me on my way again ahead of schedule. Everyone is always so cheerful and friendly!! On a scale from one to ten, they’re at least an eleven!

Ashley Goodwin

Chris was AMAZING in helping me purchase a new car! He was very patient with my unwillingness to commit haha. He showed me every car I wanted to see and went above and beyond to make sure that I got the financing and car I wanted. He listened to who I was and responded with my wants and needs. 10/10 would recommend! Best, most low pressure, reassuring car salesman Ive ever met. Will be recommending people to him in the future.

C Prime

Chris B was extremely helpful. He spent a lot of time with me, letting me test drive cars and answering all of my questions. He cares about providing good service and a good experience. He’s super knowledgeable having been there for a long time. The finance employees and Chris really worked together to help me financing in my less than ideal credit situation. I’m very appreciative of that. I like Low Book Sales because they provide you with the cars’ history upfront and their cars are reasonably priced.

Hiya Pal

We have bought several cars at Low Book and been happy with each purchase. It's always one of the first places we think of when looking for a car. They are friendly and not high pressure. We always deal With Sam who has worked there for years. He is great to work with. I highly recommend.

Michael Carrier

Every time I have to get a car worked on I my stress level goes through the roof, but the Low Book Service department is the absolutely best. James has bent over backwards to help us out multiple times and every time they have treated us with respect and honesty. I am so pleased with the buying experience and having great service anytime and every time we have needed it.

Annette Woods

I have been taking my car here for repairs for several years. I find the costs reasonable. They're very honest and have extremely nice staff. I would recommend their services to anyone.

Brian Rasmussen

Chris B at the Salt Lake site is a true pro. He listened and made me feel like I was his most important customer. Gave me options that met my needs…not his!!! Refreshing. He takes a long term customer centric approach and I would trust my closest friends with him.

Kelly Morey

I was looking for a new car, cheap!! I was so discouraged when I began looking, it seemed that even if a car didn't start they wanted an arm and a leg. So I started looking at the car lots. I found the same thing there!! I thought I'd just check and see as I knew my credit would not do me any favors. The sales person happened to know of a car that had just came in on a trade. It looked like someone had a food fight 10 years ago in it but I took it for a ride. It wasn't too bad so we asked for it to be cleaned and the cooling system to be fixed if need be. I'll have to do a continue on this one because I still don't have it but hopefully very soon I will. tbc... okay I got the car back the service guy said they had to give me a tire as the one on it went flat and would not hold air but guess what: this one won't hold air either! oh well I am now on the lookout for 4 new/used tires. for some reason they did not have the title and I asked 3 different people about it. I was told someone would call me about that and it's been 6 days and still no call. I sincerely hope there is no problems with it as this purchase is beginning to feel a lot like something that is turning into problems. tbc

David Herrera

Lowest price in town for an Emissions test (although they did double the price compared to 2021, maybe a $5 increase would have been more reasonable). Quick turn around, friendly staff.

Jessica Vosaniyaqona

I walked in with no appointment and Chris helped me ! To be honest I went there not expecting to leave with a ride because my credit score is poor . Surprisingly I had more options of vehicles to choose from then other dealerships I’ve been too. It took sometime but I was able to leave that parking lot with a car! I highly recommend this dealership and seeing Chris . He’s awesome and so is the company!

Jaime Parry

So friendly!! I purchased one of my vehicles from them. It was smooth and comfortable. I recently took my truck into the service department there. What amazing communication and fixed all the thing's. I will recommend to my family for mechanical work 100%. Thanks so much!!!

Craig Tovey

Matt Bentley was so great to work with. He was professional, honest, and I didn’t feel any pressure whatsoever. The rest of the staff was friendly and helpful as well! Would gladly return.

Ashley Richards

I loved my car shopping experience!! I had been researching their inventory online for weeks and shopping around. I found a car I really wanted here though and Lowbook went above and beyond to make sure I left happy and in the car I wanted. I had been denied financing at several different places but they worked with me and found financing and kept it reasonably within my budget!! I couldn't be happier with my purchase!

John Bildstein

I’ve lived in Salt Lake City for 7 years and it took me 3 years and four mechanics to find the right fit. The customer service at Low Books Sales Service is superb! Awesome communication and care for my needs and my vehicle. All of the services and repairs on my two vehicles has been outstanding!! Thank you Low Book Sales Service!!!

Angel Azevedo-Gerber

The service department at Low Book is above above and beyond exceptional. The level of service I have received time and again is by far better than any other service department I’ve ever dealt with. The service manager always takes care of my needs and goes the extra mile whenever I need her! Thanks Melissa!!

Darrell Varney

I was looking for a low priced car just to get me around to work and back and Low Book Sales had a few that I looked at and I picked out a Honda Accord which they lowered the price for me. I was very satisfied with all of the team that helped me and with the overall experience with Low Book Sales! I would definitely recommend them to buy a car from.

Mckayla Peterson

I Love my car! Nice staff. The mechanics are pretty awesome. So far the experience has been pretty good.

Trevor Knapp

Very easy approval . Didn’t spend hours in the dealership. Also didn’t call 20 times wonder if I was coming in like most dealerships do. Great experience overall.

Caleb Blackburn

I found a car from another dealership on KSL that looked perfect. When I got there it was garbage so I popped into Low Book because I have bought 2 cars from them before. They were great. They found exactly what I was looking for and had me out the door with a great deal. When I need my next car I'm going to Low Book first.

Jamie Oyler

Evan helped to quickly qualify me with his team, even tho I have a fair credit rating. He found a car that was right for me after many test drives with no pressure to buy what I didn’t want, like a typical car salesman. He also accepted my appointment at a different time than originally planned and didn’t rush me when I was one of the last humans there. Thanks, Evan.

James Wyatt

They were very friendly and it was very quick. The prices were also great.

Payson Ashmead

Low Book Sales is not nearly as obnoxious as their marketing campaign might suggest. Me and my wife were on a long search for a Jeep Renegade, and weren't having much luck. We tried probably 4 - 5 different dealerships, but they never seemed transparent to us, and the whole process was so tedious and complicated. We walked into Low Book Sales and were immediately greeted by Chris Miller. He walked us through the Low Book experience, and explained their "no haggle" pricing, and how they never sell anything but clean titles. He was super transparent, and was quick to answer all our questions. He was wonderful, and made the car buying experience so simple and fast. I would recommend Low Book Sales to any of my friends or family. Excellent customer benefits, and a simple car buying experience.

Katie Pokorny

We've purchased 4 vehicles from Low Books Sales, all from Evan Brewer, and have NEVER had a bad experience. Each of the cars we've purchased have been exactly what they were listed as, no surprises. Reading other, low rated reviews, I have never had an issue with trade-in evaluations. If you go in there doing 'proper' research prior to arriving, your expectations won't be let down. We have always got close to KBB or NADA, or sometimes more than what I expected. We also really never had to negotiate for more. The first offer has been on point of what we expected for trade-in value. Financing has always been hassle free. We do the proper research prior to arrive to understand what we can expect for financing and it's always been right on point, just like the rest of our expectations. Needless to say, I will always recommend Low Book Sales to friends and family, and will point them all in the direction of Evan Brewer.

Tyler Rogers

It was the best car sales experience I have had yet. Are sales men Nick Cable was the best no rush no pressure from him he did as I asked let me look and drive what ever I was looking at before ever running my credit. The deal we got on our truck was great. Good people and great and awesome sales staff. Thanks again low book

Jason S

Our experience was surprisingly pleasant. I go into all used car lots with an instant distrust, wariness, and pessimism. The gentleman we worked with (Paul, I believe) was fantastic, though. He was real and casual, not using any oily sales pitches or techniques (that I caught on to, at least). He was honest with his estimates, worked with us to try a few ways of getting a better deal, and helped us through some tough situations. And sure, his making a sale helps himself out, no doubt - but he was sincere, friendly, non-aggressive, and helpful during the process, rather than the typical used car experience where the salesman pushes to try and make a sale. The location itself was clean, friendly, and casual. Not the pressure or the sort of greasy we're-going-to-try-and-hook-you feeling you get in some used car places. There was a good selection of cars, we were allowed to test drive on our own without the rep in the car with us, and the cars were quality. We love what we drove home with. TL;DR: Best car-buying experience I've had to date. A pleasant surprise.

Linda Santinelli

Everyone at this location has been extremely helpful. Have had my car worked on several times. Technicians are knowledgeable and prices very reasonable. I highly recommend this place!!!

Melissa

Matt Bentley is truly a good salesman. He was upfront and honest and made the buying process beyond easy! He knew what I was looking for and worked with me on purchasing my car. Matt made the buying process beyond easy.

Autumn Beveridge

Evan at Low Book Sales is amazing! Hands down! He put so much time and energy and effort into helping me and my family get into exactly what we needed and were looking for! This is my first experience with a Dealership and our was great! :) They take such great care of you! Best decision I made going through them. :)

Kelly Phelps

My experience at Lowbook was very pleasant! I was treated with kindness and respect. My salesman, Chris Miller and the finance department were Awesome to work with!!

Tommy Cunningham

We had a wonderful experience at Low Book Sales. From test drive to close we were there less than 2 hours. The staff and salesman were very friendly and easy going. We didn't feel pressured to buy and they gave us a nice amount for our trade in. I will definitely be making my way back to see them for my next used purchase. Update: We went back in for a hole in our floor board and floor mat. They gave us a custom set of rubber floor mats designed specifically for our car that cost over $100 for free. They've taken great care if us posted sale too. Very happy we went with this company for our car.

Teegan Harecourt

Awesome dealership great customer service most of the transaction can be done via website easy to use lots of services functions well. They aren't pushy used vehicle sales dealer, they have you apply for financing see what your approved for then show your options while trying to fulfill all your specifications you want or need for your new ride. They work with bad credit they were able to get me into a new car n loan without a co-signer. If they were able to get me into a loan then they should be able to for you, because I have horrible credit and history. The car I bought is a great car super nice and warranted for 3 years... Legit!

Eileen Rosa

I was very nervous going in to buy a new car. I've had very horrible experiences in the past from the sales person all the way down to the car, but not at Low book! I was promptly greeted when I arrived and sent right to Leo which is the person I spoke to previously the night before. He was very attentive and did everything possible to get me into the right car. He was very funny and people oriented. I loved the fact he put his all into getting me a car i truly liked and fit my personality. There was no getting rushed into a car which was great he was very informative on all the cars he showed me. I highly recommend him to anyone who felt like i did in the beginning. He did a fantastic job and when im ready for a new car I will definitely ask for him by name!

Grady Lavea

Stress free, hassle free, the fastest most straight forward car buying experience I've ever had! They have a great sales team that were professional and knowledgeable. Even with less than perfect credit we were treated with respect and dignity. They had a huge variety of cars to choose from that fit our budget. We found the exact car we wanted and drove it home. Save yourself time and stress and go to Low Book Sales.

Stacey Street

My whole experience was fantastic start to finish. I sold my Chevy Sonic today to the Low Book on State Street. I had the same preconceived notions as most people do about selling your car to a dealership. Thought for sure I'd be low balled. These guys, Chris B in particular, was upfront about the process and he was so great to work with. He got me the price I wanted, it was hassle free, and I was in and out in an hour and change. I was very impressed with the service. When I'm ready to buy in a couple months I know where I'll be going.

cereen melody

It was my first time buying a car. They were very patient and worked with me. My family has had great experiences here. So that's why I chose lowbook. I bought my car for cash. I'm so happy to have had such a great agent. He helped get me into a car that I wanted for my budget

Gabrielle Reedy

I had a wonderful experience when I went to buy my car at Low Book Sales. Everybody there was so nice and welcoming and willing to help me find the car I was ready for. I would definitely recommend them to anybody that was looking for a car, they are different than any other place that I have been and they had wonderful policies and helped walk me through everything. I wasn't hounded to find anything but what I was looking for which was so great and they were all in a great mood the whole time. Taylor was the man that had helped me out and he was so great with me the whole time helping me and my daughter in and out of cars that I was interested in until I found the most perfect one for my wants and needs and although Taylor was the man that had helped me out, all of them were very sweet. But I would definitely tell everybody and anybody to go and talk to Taylor at Low Book Sales because my experience was so pleasant that I myself wouldn't want to go to anybody else.

Christine Lavulo

I bought my new car from Low Book Sales during their anniversary sale and the experience was incredible! Jordan was so knowledgeable and extremely patient with me. I chose a car, but the next day felt I had made the wrong choice. Taking it back and trading for something different was completely hassle-free! They got me better financing than my credit union (which was fantastic). I'm super impressed and will never go anywhere else!

Megan Benson

Chris Miller at low book sales is truly amazing! He made the buying process beyond easy! He knew what we wanted and worked with us. He was honest and upfront. Truly enjoyed working with him and excited to work with low book sales again!

John Miller

I went to low book to look at cars when I got there i was not rushed up on and pressured to look at cars or a salesman trying to kiss up to me . They let me tell them what I wanted and they had a car that caught my eye and they let me take it out for a drive . After I returned with the car they ask me how I liked it and then told me all they knew about the car and after this I was not pressured to buy it . It was all up to me if I wanted to go forward . When I said I wanted it . They sat me down told me every detail and every option open to me and after getting the paper work done the car was clean and ready to go and i drove home . A couple days later I got a call and to my surprise they found a better payment for me and a lower interest rate and got me a better deal then the day I took the car home . They didn't have to do that . But they did it and made things work better for me . I would tell anyone to go to low book they are a company that cares and the sales people are so kind and would rather send you home with no car then have you buy a car you dont really like. Thanks for everything low book we will be sure you are first pick when it comes to buying the next used car . John Miller

Kelsie Anderson

It was an ok buying experience. I have had better at other dealerships. The solo test drive is a big positive! The car salesman were great. However we had issues when doing the financial part of the purchase. The finance guy seemed annoyed with us from the start. He just threw numbers at us, hated our questions. The car was a good fair price. Would buy again.

Nicole SaBella

My overall experience with low book was great! Fernando helped me out and I felt he was straight forward and able to answer all my questions honestly. The financing part is always nerve racking. I would suggest to other people out there to check their credit & get quotes before you pull the trigger & go through dealership financing. This way you can see what others will offer you & then hopefully the dealership can beat it. I waited until the last minute to check out other options & just ended up going through the dealership because I found something on my credit I would have to clear up before getting a better rate & payment elsewhere. Ray in financing was helpful in the process. I love my car and I would recommend this place to those searching for a vehicle!

David Day

I used to have amazing credit. Due to a few incidents that life brought me, my credit was destroyed. I have been searching for a dealer that would work with me. Introduce Low Book Sales. Evan worked with me from day one in the process of purchasing a new car. Fernando helped me finish the process. These guys are awesome! I would highly recommend contacting either one for help getting into a great car, and rebuilding credit.

Joe Donnell

I've purchased 3 cars from LBS and each time was a very positive experience. The sales people were great. Financing was easy. I drove 4 different vehicles, looked at several more and even went to another dealer but returned to LBS and bought a car. Very 😊. …

Anthony Raitani

I visited eight dealerships looking for a car in the Salt Lake Valley and this was the only one that let me test drive the car without someone sitting in it with me which honestly greatly affected the fact that I ended up buying a car there! I got a rental 2016 Hyundai Sonata which after taxes and fees was the Fair purchase price on Kelley Blue Book so I was pretty happy about that, and the guys that helped me were all nice. I just wish that the warranty they offeres was longer and cheaper. So I didn't get it. And they helped me try to find good interest rate as a first time buyer but I ended up getting a better one at my bank just because of my personal credit history with them, otherwise I would've gotten one through them. But great place with a great feel where you don't feel like they are shoving a car down your throat.

Utahborn Utahbred

Sam was amazing and really took the time to explain my credit report to me and even gave me some very solid tips on how to start rebuilding my credit and broke the whole process down in a way that was easy for me to understand. I was able to test drive several cars I was interested in and they work with a company that specializes in high risk loans. Ray in financing broke down all the contracts and papers I had to sign in a way that I was never confused about what exactly I was signing and why. Plus who can beat lifetime roadside assistance! Thanks Low book!

Bill Callahan

Evan Brewer performed an excellent job for us in finding the vehicle of our liking and suitability. He was most professional is giving us options and training on the operation of our 2017 Ford Escape. I would recommend his to any of our friends and associates. We had a great experience.

Saumolia Pearson

Shout Out to Sam Pitts, our salesperson. This was the easiest and smooth transition I EVER experienced. I will most definitely come back👏👏👏 …

Megan Gibson

I took my dodge durango in for an oil change and they said about 35 minute wait. Which was just fine I was in no hurry. And when my truck was done it seem like it was half that time.. super quick! Only thing is that they didn't reset my oil reading inside. But I guess its not that big of a deal. The lady at the service was really nice and great to work with, it was my second time working with her there. Thank you!!!

L. Gato

Chris Bettinger did a fantastic job helping me get my first (financed) car. After the experience I had at another dealership, I realized after I left that I had felt a need to justify my decision not to purchase a car and it hit me that buying a car SHOULD NOT be like that. While I acknowledge this is the first time I've bought a car from a dealership, Chris was great. When I asked about another vehicle while I was there, he didn't blink, and even recommended another one that, had my situation been slightly different, would have made a lot of sense for me, but was completely understanding when I explained my concerns. I will definitely be returning whenever it comes time to purchase another vehicle, though I hope that's not for a long time.

zella christensen

We found what we were looking for and Nick was great. When we got home we discovered a problem with the exhaust pipe and and we talked to Nick and he's taking care of the problem, at least he says, waiting to hear from manager. Would have been nice if when they detailed it they would have topped off fluids as there is no washer fluid. Kudos to Nick Cable.

Mary Brassard

I have never experienced customer care and service so good before!! It's a long story, but Chris and Austin at Low Book Sales bent over backwards to help us! We bought two cars with them in the last couple of weeks, and they were amazing. We had a bad experience with another dealership, and they took it upon themselves to fix our problems with the other dealership! I will be recommending them to absolutely EVERYONE that I know!!!

Hailey Hobson

Went in just to check it out and look at a car I had seen online and ended up leaving with a new car. Had a great car buying experience. Sam was awesome, he made the whole process easy and stress free. I never once felt hasseled or like I was being played, he was straight up and took the time to explain what I really needed to know. He listened to what I wanted and found me two perfect options. They got me financed, which wasn't easy, and then went further to get me a sightly lower payment. Honestly the hardest part of the whole experience was deciding between the two cars. I'm am very pleased with the service I received and I love my car!

Tiphany Westphal

We went to a few other dealerships try to get a truck for my husband and with him never having an auto loan before made it hard to get a truck that he wanted. We met with Sam and he was AMAZING he made it possible for us to get everything we wanted out of a truck! Definitely would recommend Sam to anyone I know!

Steven Derricott

Had a good overall experience. After looking for several days for a decent minivan to replace ours (we were rear-ended and it had to be totaled), we found one on Low Book's website that sounded good, a 2012 Chrysler Town and Country loaded with lots of options. It was after 7:00 pm but they were open till 9:00, so we hurried over to their Salt Lake City lot to look at it. But when we got there and spoke to Sam, he said it was actually at their lot down in Lindon. He said they could have someone drive it up to Salt Lake in the morning. So he got our information to get us set up on their computer in case we ended up buying it, looked at the minivans details with us, and went over some general (but good) information about Low Book Sales. After a few minutes, he tells us that they could actually send someone down TONIGHT to grab it if we were interested in looking at it right away (which we were). So our family went to dinner and by the time we were done, the minivan had made it to Salt Lake. The test drove went well, had a few minor issues to discuss with them. Sam had to leave but Manoli took over finishing the process. For the most part, our questions were answered satisfactorily (a sun visor was missing but he found out it had already been ordered and was on its way). He took care of his portion of the paperwork efficiently, then took us to see the finance guy upstairs named Ray. He was great to work with. Even though they were way passed closing time by now and we were all tired, he was patient with the final purchasing process, we never felt rushed, and he took his time to explain everything well and answer all of our questions and concerns about financing and extra add-ons. He showed us what final price would be if we changed this or that (no hidden surprises), explained the extended warranties well, and even helped us get a good deal on a warranty. He was efficient with getting us through the final dozen-plus papers we had to sign our read through. Overall it was a good experience. Now we'll just have to see how this awesome minivan performs for us.

Christy Judd

I just purchased an adorable 2016 Nissan Versa Note yesterday from Low Book Sales. My salesperson was Chris & he was fantastic from start to finish. The entire process was flawless & the service top notch. I drove away from the lot happily in the car I wanted. Austin in financing made that part of the process an absolute breeze. I will definitely refer friends & family to Low Book Sales & won't hesitate to visit them again myself!

Brooks Bethers

Have had nothing but good experiences with the Low Book service department. They have consistently went out of their way to explain everything and make sure everything is right. By far the least expensive, best place to get state emissions done.

Crystyl Arnoldus

They are pretty high pressure sales people day of but they were really nice. The manager is straight forward and will tell you how it is. I'm really happy with the vehicle I purchased but I've only had it for 2 days. The price was a good one as well. Was not happy i made an appt at 12:30 and they said it was a very quick process for signing papers and what not when we waited probably 10 to 20 minutes to even see the financing person.but what can ya do? Didnt like how pressured i was to buy the car the night I test drove it as I'm the type to go home research and think on it for a day or 2. But I get it they gotta try. Thanks guys.

Ashley Phipps

I purchased a car here just over a week ago. Leo and the rest of the staff that I worked with were amazing! They got me into an amazing car and worked with me to get the best deal possible! They even stayed late past closing. Leo also helped me clean out my old car! I will definitely be recommending them to anyone that asks! Best deals at the best prices for anyone in a sticky situation!

Isai Gonzalez

Sam at Low Book sales was really helpful with getting me approved with my situation. Even though my interest rate is not the best, in the long run my credit will be better than it was. Everyone was courteous and friendly. Thank you Low Book sales for putting me in a new car.

Andre Moberg

I bring all of my vehicles here for my emissions testing every year. James always takes care of us, and it is super convenient with the on the spot renewal. They are also very quick and very pleasant at the same time. Even if you have to wait a little while, they have complimentary refreshments on the other side of the service department. Easy, convenient, and great to work with!

Jeff Kemp

Lucas Munro at the Salt Lake City lot, was very friendly and helpful to find the right cars. When the lenders changed the criteria, he efficiently found the right alternate vehicles for me.. I’m pleased with the outcome.

Samuel Hunt

My wife and I were looking for a work truck. We are from Idaho, but came down to Utah to test drive some options we'd seen on KSL. We were passing by Low Book Sales and decided to check if they had any viable options in our price range. At first, it appeared that they didn't have anything in our range, but Chris, the salesman was able to find a trade-in from a few minutes before we showed up that we were able to test drive right then. We were interested, and began negotiating a price. It was just before closing time on a Saturday, so we decided to sleep on the offer and get back to the salesman. We continued negotiating and even paid for an inspection on Monday before finally beginning to fill out the paperwork to close the deal. We were finalizing the deal remotely as we had returned to Idaho, but at the last minute we were told that Low Book would not sell us the truck for the price we had negotiated because they had another interested buyer. Needless to say, we were upset at having wasted hours of time negotiating, traveling, and paying for an inspection only to have the rug pulled from under us at the eleventh hour. I posted a review detailing the bad experience we had had. The next day, Anthony, the GM of Low Book reached out to me to apologize, he also told me that the deal had fallen through with the other buyer, but that he still couldn't sell the truck for the price we'd negotiated. We discussed my experience, and he assured me how much he values his integrity. After explaining how upset the situation made my wife and I, he decided to honor the word of his salesman, and sell us the truck at the price we'd negotiated, which was several thousand dollars below the apparent market value. From that point on, our experience was very smooth and delightful. Anthony attended to our needs personally, ensuring that all needed repairs were done at cost and even throwing in some new tires at a great discount. We came down to Utah to close the deal and pick up the truck and were treated with the utmost respect. Anthony and his team went the extra mile to ensure we had a good experience despite the miscommunications that had soured our first experience with Low Book. At the end of the day, Anthony and Low Book put their money where their mouth was, and as a customer, I appreciated their integrity and quality service. Would recommend Low Book to anyone looking for a great deal on a new set of wheels! Thanks, Low Book!

Mary Ann Swenson

I know it's hard to believe but this was my first car buying experience. Leo Shivers was very kind, informative, professional and gave me time. He was not pushy or high sales which I really appreciated greatly ! If he had been the sale possibly would have gone very different and maybe not even a sale.

eiya jen standriff

My son and I came in to him his first car, he didn't have the best credit and had only been at his job for 11 months. Kody worked with us for hours, being genuine, patient and honest. We had incredible help and walked out with a beautiful 2016 car for him. There were no pressures like at a dealership. They just did their best to get us what we wanted. I had heard great things about Low Book and now I know that it is true.

Robert Belch

This is the best place to take your car to get it fixed up. James who runs the front desk at the State St. & 33rd location is great with customer service. I wouldn't take any of my cars anywhere else as long as I live in the Salt Lake area. Just an amazing trusted place for vehicle repair!!

Moll Family

Chris Miller was an excellent support in our purchase. I usually reply struggle with the car-buying process, but this time it was actually enjoyable. The support at Low Book Sales was fantastic and thorough. We are grateful for Chris and the financing department for making our purchase low stress, positive, and pleasant. We will definitely use them again, and recommend them to family and friends.

Holli Waters

We've bought cars there twice. Both times we had a trade in, and got the expected trade in value. In fact they beat the trade-in payout by $5000 from a well known car lot down the road this last visit. Sam and everyone are very friendly and helpful. We plan to do business with them whenever we have car needs.

Charles Taylor Felt

Super easy to walk in and get my service done. Always feel like they take care of my car so I don’t have to. Drinks available and comfortable seating while I waited. Will never go anywhere else!

Yaschica Konopka

I have fallen in love with this dealership! I didn’t get the feel of pushy salesman. Our sales rep Leo was amazing! This is our second car as my first was totaled soon after purchase. The process of our second car was just as smooth as the first! I received a birthday gift of a free oil change! I totally took advantage of this today. I wasn’t there more than at least 30 mins or so even though I was told that it could be a wait of 1.5 hrs. My kids even enjoy tagging along when I have to go (they enjoy the free soda machine 😂). I definitely will purchase here again and always refer family & friends!!

J Pullos

I recently purchased my third vehicle from Low Book Sales, in Salt Lake City, and once again, am thrilled with their service. I have had nothing but great experiences with their sales and finance department, but what I can really rave about is their service department. I've had all my routine maintenance for the past 6 years done there, and have complete confidence in Mike, James, and the rest of the service team. I never hesitate to recommend Low Book to anyone looking for a used vehicle, and in particular, anyone looking to service a vehicle. The entire team has taken exceptional care of me!

Sarah Johnson

I had had a long, frustrating, pressured day of car shopping, until I came to Low Book Sales. Tyler was an absolute champ; he listened to what I wanted and was concerned about, and made me feel very comfortable. He was an honest and open communicator, and helped me find a car that I love, and wanted to buy - without being pressured. He was also very efficient; we picked out my top five cars, and I test drove one after the other, talking about my experience and adjusting as we went. In the end, I found a quality car for a fair price. I’ve already encouraged my friends and family to go there to buy their next vehicle. Thank you Tyler and Low Book Sales!

Shawn Weatherspoon

Extremely good experience. I dropped my car off for a service and it was done quickly considering how busy they were. Took my wife's car in the next day to redeem my free oil change and the service was friendly and fast again. Low Book in Lindon can do their jobs without being arrogant about it. I was treated with professionalism and courtesy. I will continue bringing my cars here.

Ken Beagley

Low Book treated us like family. They give me a fair price for the trade in and kept the purchase of my needs within the budget I had. Danny Neil showed us several vehicles that are already priced in the range I was at. Showed us the Car Fax on the serious vehicles we looked at. Low Book let us change our mind on our first purchase. Which most car dealers don't do. Danny worked his tail off showing us all the different vehicles and is very knowledgeable with all the vehicles. We are happy customers and will refer them to our friends .

Mckayla Hughes

As a single mom with no credit, brand new driver and everything, i was very surprised and amazed at how easy Sam made it feel. He was very patient with me, showed me cars that i asked about and more. He made me feel at ease test driving the cars. Helped with the paperwork, helped me find insurance, just went above and beyond helping me find the best car. I absolutely love my new car!! Thank you Sam and everyone else at Low Book!

Jaclyn Martin

I was very pleased by the service we got at Low Book Sales on State Street. We came in unexpectedly and were greeted by Evan B. What first sold me was that they work directly with America First, which means there no hassle of running back and forth between bank and dealership. He listened to what we were looking for and showed us exactly what we liked. We didn't feel pressured at all like you normally would at a dealership. They have a 7 day grace period after you purchase a car so you can make sure it was the right decision. I'm very thankful for this because we did end up getting a car that after a week of discussing we couldn't realistically afford. It was so easy to come back and switch into one we felt we could financially afford. I spotted one online that was at the Lindon location. Evan was willing to make the drive and bring it to us here in SLC so we could see it. He did an amazing job helping us and we couldn't be more thankful for him.

Megan Weeter

I am beyond impressed with Low Book Sales! I expected pushy sleazy salesman and ended up with the exact opposite! Taylor was great to work with! He took the time to explain everything to us and helped us make the best decision possible! The paperwork was easy and quick! I can’t recommend them enough!!! We bought a truck that we will have for years to come! I highly recommend them!!

Rhett Bolton

Safety & Emissions Shop Review Only. I've never purchased a vehicle from Low Book Sales so I can't rate that experience. I have, however, had their shop perform Safety & Emissions on my families two cars for the past 5 years. They offer it all and for some of the best prices in the valley. Their service time is quick but you're still better to set an appointment so you're not waiting as long. They will also make safety recommendations but are not pushy to sell any of their services you may not want. And, if you do have them do the work, the price is competitive. They also use BG fluids that come with a quality and reputation other don't.

brad buckway

These guys are out of this world I love them so very much they have done so much for me and my family 2 times got me it to the car of my dreams thank you so very very much lowbook you have a customer for life both of these cars I got at lowbook sales and the next one is an envoy thanks agine lowbook your the best

Scott

Low Book Sales was absolutely great to both my wife and I. Our salesman Paul, was very attentive to our needs and was able to recommend a car that fit those needs exactly at the price range specified. I really do appreciate his help and the help of the rest of the finance team! You guys made it possible for me to get into a vehicle when other places were turning me down due to a pending total loss payoff on a previous 2013 due to an accident that was not our fault. I am now driving around in a sleek 2013 Ford Fiesta SE with very low mileage. Gas mileage is phenomenal. Thanks again guys, you were great!

Roman Matthew

This is my first place to get a car. I have a terrible credit score and they are able and willing to help me with the best they can offer according to my credit history and scores. I’m very happy I got a really great car that was is still look new 2015 with only 20,000 miles on it. They show history or car accidents and other details that was very helpful. I love the free 1 years of service for my car. I took it in for minor things like oil change, emissions and safety check all for free. I would totally recommend low book sale.

Cameron Taylor

Matthew at Low Book REALLY helped me get what I wanted today. I wasn't even thinking I could get a car but he pulled through for me! He even helped keep an eye on my son and play with him while I took care of the paperwork. Super pleased that I was able to get car. Check them out!

Lani Feao

Everyone was really friendly to begin with. Right when I walked in Agent Christopher Miller approached me and he was on it right away. All 3 cars that he had me test drive in was all great. I'm really bad with decisions but with his help, choosing which car I love wasn't difficult at all. I loved it all, great customer service and thanks to the agent I was working with for helping me get the car that I like. I would highly recommend all to check out Low By ok Sales, they will work with you till you get what you're are looking for. You're not gonna be disappointed. I love my new car. Thank you ! !

Karen Hallock

I’ve never had a pleasant car buying experience until yesterday. No pressure, no waiting around for hours. It’s such a nice feeling to walk away and know for a fact you got a great deal. Thanks Low Book and Chris Miller, we’ll definitely be back!!

Anisa Coria

I was a first time buyer and went into this with the expectations of being pressured by that wasn’t the case at all, if you’re looking to get put in a car that’s just right for YOU go see Matt Bentley ! that man had so much patience he walked me through everything and I left with a car that I love! Without signing away an arm and leg! thanks again to the guys at Lowbook !

Dan Nerdin

I had a great experience with Low Book Sales. The got me into a vehicle I liked in under 3 hours. The staff was very friendly and professional. My only vice is it is very fast paced. I had to take a few smoke breaks to try and slow it down. Ask lots of questions and don't be afraid to take a break. Over all very nice people. If you don't have the best credit score, this is the place to go.

Keith Porter

Got the Minivan my wife wanted at a price I was happy with. Very low key sales office. We had looked online and knew which vehicle we wanted. Still took over 3 hours to get finished with the final paperwork. A lot longer than I expected. Nice people to work with.

Brad Loveland

It was a pleasant experience for buying a car chris b. Was a great sales rep usually buying a car sucks but this experience sucked a lot less

Kivmax

Lowbook service is always great to work with! Purchased my diesel truck from Lowbook, just had glow plugs replaced and differentials serviced, I’ll always come here! Thanks!

J Lynch

What started off as a very frustrating and disappointing situation turned out to be the best experience we have ever had buying a car. Huge thank you to Chris for taking the time to explain how things work and then to get us an amazing deal on a great car!

Steve Masters

Don’t let the commercials fool you, Low Book Sales is terrific! Tyler (and all the staff) were super helpful when I stopped in to check out a car. When I came back to buy it, they were just as helpful and took great care of us! I’ll definitely be recommending them to anyone looking for a quality car-buying experience!

Shilo Shepherd

I have bought two cars myself through LowBook, each time they were willing to bend over backwards to get me in a car that I wanted with workable payments. When my mom needed a car, I took her down there also. They were respectful and got her in the perfect car for her needs. Now that I finally talked my wife into going there, after getting declined by several other dealers, they were able to get her in the car she wanted that was also loaded with all the bells and whistles. It is more than she thought she would be able to get.

Jake Wimmer

Great service! I test drove a few cars, eventually found a car that I love. I've had it for a year, no problems! Free emissions test for life after purchasing is also a great bonus. Sam Pitts sold me the car and he was great! Super friendly, really helped me find what car I wanted!

Kelli Smith

My salesman Evan Brewer was the absolute best, he worked hard to get me the car I wanted. He was very friendly, and went out of his way to answer questions for us. There was never any pressure to buy, he genuinely wanted to find the best fit for my family. I would definitely go back to Low Book Sales to buy another car.

Stacey Garrett

They were very honest and didn't hide anything. They answered my questions thoroughly and worked very hard to get me into a nice reliable car even with my horrible credit and even worked with me on the down payment! I will for sure recommend them! Chris Miller and Nick were awesome!! They went to Linden just to bring a car I was interested in to SLC for me! Rebecca was great too, very friendly, accommodating, and communication was great!!

Joseph Hughes

I did not have the best credit, or a lot of money down, but they still got me in to the truck I wanted. There was no pressure, I told them want I wanted and the sales guy made the numbers work! I am very happy with my experience with the sales team. If the service department is anything like sales, I'm sure that will be great as well.

Rene Perez

My appointment was scheduled 8 days from when I dropped my truck off. I was squeezed in a few days later and all repairs were made. Very happy with the service provided

Brenna Lussier

Chris was super helpful and made my first time buying a car a breeze. I got a car I love and they kept it in the price range I wanted. Chris was very helpful without being pushy. 10/10 I will tell everyone looking for a car to come here

Patrick McComber

I was stressing about a new car purchase for my wife since my son is turning 16 so we needed another car. We got a near new car, low miles and best price i could find! We drove from cache valley since this was the best deal and the perfect car. Everyone was great! Easily the easiest and best car buying experience I've ever had! Will only buy here from now on for sure. Highly recommend!

Bobbie Loy

Our salesperson, Sam, was great. The finance person, Austin, made the transaction painless. They have plenty of cars and trucks on the lot but we went in for one specific vehicle that my hubby had been eyeing! If you go there to get a newer ride be sure to drop my name so that I can a referral bonus!

Vicki Huff

We had a wonderful experience buying a car from Low Book sales. It was a pleasant and non-stressful experience, which is kind of rare when you are used car shopping. I highly recommend salesman Leo Shivers. He was patient, knowledgable, and non-pushy. He helped us get the car we wanted at a price we could afford. We had an all around good experience buying a car from Low Book sales in SLC.

David Scott

I am 50 years old and have visited numerous dealers and purchased many cars and trucks in my lifetime. Low Book Sales provided me with the best car buying experience I have ever had. The sales person (Steve) was very patient, knowledgeable, respectful, and courteous. He and his general manager (Danny) stayed two hours after closing time to finalize the deal at my request. They gave me the option of finishing up the following day but didn't pressure me one way or the other. This was a no pressure sales experience. All information was adequately and professionally disclosed. There were no surprises or sneaky and unfair fees. The contract terms and numbers were straight forward and transparent. I was offered additional insurance but not pressured to buy it. Also, I really liked the way Low Book Sales did their pricing. Having already visited other dealerships the same day, I knew what the best pricing was that other dealers were prepared to offer. I was pleasantly surprised to discover that the fixed, no dicker prices offered by Low Book Sales were below the best pricing offered by the competing dealerships. In other words, even though the prices were not negotiable, I knew I was getting the best deal in town. More dealerships should adopt the practices and sales philosophy that Low Book Sales uses. It is honest, fair, open, and very customer focused.

Holly Farnsworth

I had a great experience at Low Book Sales of SLC. I expressed interest in a vehicle I saw online and I received a response almost instantly. I worked with Sam and he was great about timing. The weather was chilly and snowy; he made sure to have the car I was interested in pulled to the front and warming up. He was patient, answered questions, transparent, efficient and genuine. I'm very excited about my new car! 😁

Tracy Pelham

Low Book sales has always taken care of us my recent purchase was car number 4. absolutely love and recommend Low Book Sales to take care of your car needs

Milly Wallace

I loved my experience here. The general manager was fantastic and negotiated a better interest rate for me. I have lots of medical debt and couldn't get a loan or even a credit card anywhere and these guys took care of me! I had issues with my struts and I passed the warranty time by a week and they still repaired it free of cost. The sales people were very kind and aeverytime I came in were friendly and had great personal testimony stories to share with me about car features. I felt very well taken care of and recommend this place to anyone that has credit problems or not enough money to buy a used car with cash.

Gary Armstrong

Low Book Sales was a tremendous help to me to find financing for the car I wanted. Sam Pitts was the best...friendly, knowledgeable and efficient. I'll definitely use them when I need another car and recommend them to all my friends. Thanks Sam!

Matt Anthony

Great service and super friendly people! Matt Bentley sold me my car, and he was extremely helpful and did a fantastic job at making my car buying experience as stress free as possible.

Julie Johnston - Nielson

My experience with Low Book Sales was hassle free, time efficient and extremely pleasant. The entire sales staff was helpful and very attentive. I was treated me with the utmost professionalism, respect and dignity through out the entire process. Based off my experience today, I plan to make all future vehicle purchases at LOW BOOK SALES. Thanks again to the entire sales staff... I LOVE MY NEW CAR!!!!

Bauer Bagley

I worked with Nick Cable, and Austin Nickerson and left BEYOND HAPPY! We came in on a Saturday and ran quick numbers. Unfortunately we weren’t able to go with the numbers quickly ran. Nick and Austin went out of their way and went the extra mile by finding us better offers and worked their magic. Came back in Monday and left beyond happy with our new car! 12/10 love Low Book and will be referring everyone to Low Book all because of Nick and Austin.

Ammo Jenkins

Shaun, the sales associate, greeted us at the door when my wife and I arrived at Low Book Sales. His customer service and professionalism was outstanding. His extensive knowledge of the companies policies and procedures and car inventory was impressive. We were able to find the vehicles we liked with an affordable price range within our budget. Shaun was polite, friendly, and patient with us during the buying process. One of my favorite moments of the experience at Low Book Sales was test driving the vehicles. We recommend Shaun the sales associate to anyone visiting Low Book Sales. He is the best.

Chelsea “CB” Burggraaf

Great experience. I bought my second car from them today, and my former car (which was an old Ford) lasted me a little longer than a year. I paid for both cars in full with no strings attached.

Scott McNeal

The sales staff were great. Evan was very helpful, and informative. However, the agreed money down spiked an extra $500 after I’d already paid, and now I have to go back in to pay more. I would’ve liked a closer/underwritter that had some teeth and would have argued my case to the lender, which was a sister company of the dealership, and held them to the original down payment price. Hence the 3 stars. Other than that, at least they got me into a car same day, and without over inflated fees and the like.

Michael Lewis

Their service center rocks!!! After getting stuck at Big O Tires with a $600 misdiagnosis, I called around and since the car was bought at Low Book Sales by a family member 6 years ago, they towed my car in for free, even after that long. They gave me a solid diagnosis and worked with me so well with the pricing to find a dealer with the,best price and warranty. I got my transmission fixed for about 1200.00 less than other places quoted me and LBS even found a warranty that would've covered me if I were in the mile limit. Even gave us a loaner car while we waited for the fix and broke down if its more advantageous to trade in, sell or fix the car. Bottom line is, if you want people who will go out of their way to help and make it work and make it right then stop looking and call them if you need a fresh whip or o get yours service.

Travis Griswold

Low Book Sales is an amazing used car dealership. I bought my f150 from Paul Frank about 4 months ago, and cannot believe the service he provided. When he pulled the truck up he pointed out small dents in the door that I wouldn’t have even noticed. He was very straight forward and addressed every concern I had. He never rushed me when inspecting the engine and underbody. Yes, they are car salesman, and being a Sales Manager myself, I can appreciate a good sales pitch. At the end of the day they can’t force you to spend your money, but they do want to make a sale. Paul wasn’t pushing me on buying anything more than the budget I laid out for him. He has the Sales process dialed from initial contact to closing a sale. Cash did all of the financing, and I could not be happier. It was a Saturday so he had gave me an interest rate that he was pretty positive I would qualify for. On Tuesday, The bank came back with a rate slightly higher, and he fought and succeeded for me to get the lower rate that we had agreed on. The Customers that write reviews about paying thousands of dollars more than the list price for taxes fees and warranty need to do some homework and factor this in when they are shopping for a used car. A good salesman always includes the warranty and gap insurance in the initial price, but you can choose to not get this. Yes, I walked away paying a quite a bit more than the list price, but I have a warranty on the engine and transmission, and all other benefits the dealership provides (free safety and emissions for entire household for life, roadside assistance, etc) I purchased my Last car from Hertz used car sales right up the street, and was way more impressed by Low Book Sales. Great work to Paul, Cash, and Management. I will definetly check Low Book Sales first next time I am looking for a car or truck.

Sale Manuleleua

The service representatives at Low Book continue to go above and beyond, I will buy here again and have recommended them to others. The service department is top notch James is always ready to help. Always courteous and helpful whenever something needs to be done on our cars.

Sonia Siguenza

I went into LowBook Sales with a bad attitude and dread, knowing I would be hassled and hate my experience. I went into the dealership with low expectations of finding a vehicle I would like. My experience was so different! They were honest, upfront, and quickly offered me a few choices to test drive. I loved that the price was listed and there were no surprises. My sales associate was wonderful, knowledable, and very patient with me. I would go back in a heartbeat and I would refer all my friends and family.

L. Gale

There aren’t enough nice words for how great the service department is here. Especially James and Melissa at the front desk. They are absolutely wonderful to work with, they are always helpful in taking care of things and making sure prices are fair and affordable. They do careful reviews of wars tees to make sure you’re getting the most savings possible, which is amazing when you don’t have the time to do that yourself. Any of their services, weather it’s an oil change or a repair, are done as quickly as possible and they are always in communication during the process so you can schedule your life instead of sitting around waiting. Love this service department, such great people.

Kendra Hall

I went in to get emissions done on my car and was greeted by several people the min I hit the lot. I bought a car from them 4 years ago and they have always treated me with respect and have done everything to make my experience great. They were quite busy and they were quick and efficient. They always meet and exceed my expectations.

Maranda Dickson

Me and my husband walked in the other day to buy our first car. We were greeted at the door and everyone was way nice. Evan helped us work through the first time buyer process and helped us get the best deal with a car we love. Such a great experience. We will be back!

Donald Shell

Chris is a great guy. (Christopher Miller) he showed me what I liked and it was out of my price range, and then he found me the perfect car that was right in my price range no pressure no hipe. He helped me with my circumstance of not having the money yet as I am waiting for the insurance money for my other car he was very sympathetic in my situation and help to comfort me in my distress. Thanks Chris. Thanks low book sales you rock.

Michael Strong

Low Book Sales has the best service department around Salt Lake City. James is always helpful, honest, and the prices are always fair. Thank you Low Book Sales Service Dept! You got a faithful customer in me.

Cindy Elliot

Had to have my Outback towed to Low Book after hours, starter out. They had it fully repaired + a couple add'l services and back to me by middle of the next afternoon! Reasonable cost. Very pleased they're so reliable! Thank you, Cindy

Natalie Scadden

If your looking for a straight up cars sales men go see Matt Bentley down at low book. He's a great guy and it's always plus when he's a die hard jazz fan. Thanks for your help Matt Bentley I will definitely come back and see you.

Lyn Smith

No hard sell, reasonable price cars and excellent customer service!

Hannah Springett

I had visited several car dealerships, and I was close to making a purchase with one of those guys, then I tried Low book sales! I met with Paul and Taylor, both were friendly, professional and super helpful. I did not feel overwhelmed and pressured at all, as I had at previous places. They listened!!!! They did not waste my time trying to get me to buy a vehicle I did not want or need. And the overall experience was positive, I would recommend Low book sales to family and friends.

Will Young

I LOVE LowBook. I've bought 3 cars here, and they do all my maintenance services on all my vehicles (even ones that weren't bought there). They're always upfront and honest, with no haggling or back and forth. If you want to argue about price, go somewhere else. If you want friendly and direct, I highly recommend them.

Jeffrey Hawley (Jeff)

Recently bought my Toyota 4Runner here and they were super helpful. They didn't have the exact model we wanted but since we weren't in a hurry they got the specs that were important to us and went searching. Within a few weeks they had found what we wanted and then some at a lower price point than everything we were looking at. Long story short, we bought it. Not only were they super helpful but getting an auto loan was so easy and quick with them. We had A+ credit and they were able to get a lower interest rate than our credit union could. I will be returning for sure.

Joshua Smith

i have always heard the commercials and saw the ads but never experienced this car place for my self low book sales is by far the best in the game. I have never bought a car with such ease and a care free feeling usually its very stressful and the sales men are extremely pushy and always following u its a bit annoying but not at low book sales they always stayed back and allowed me to come to them if i had any questions . Don't want to babble on but awesome people ask for Nick cable great salesman thanks Nick and thanks low book sales

Nicole

Andy was extremely helpful and courteous with this shopping experience. We came in originally looking for Steve, the agent whom assisted us last time. Steve was not in the office so Andy was able to assist us. This is my first car buying experience from a dealership and Andy made it very easy. If at all possible we would like to see Andy receive the full commission for this sale as we did not spend very much time with Steve two months ago. Andy completed this transaction in full from start to finish. Andy is an honest guy, and I will surely return to shop with Low Book Sales in the future. Thank you for the great service!

Lilian Yanni (Lily)

I was helped by Sam and he was amazing!!! He worked with me to find a car not only that i would love but in my budget. Super stress free and friendly experience unlike any I have had buying a car. Sam as attentive and super good at explaining my options. I would recommend anyone to buy a car from Sam at Low Book Sales.

Casey Eckenrod

Without a doubt the best experience I could have selling my car. Go see Chris Miller if you’re looking to sell your vehicle.

Jason D

My teenage son saved up some money and we went here after seeing some cars online that we were interested in buying straight out. We only looked at cars that were priced at $4k and under. The salesman Fernando Tepox was awesome. He was so helpful, easily the best and easiest to work with car salesman ever. We test drove 4 different cars with the last one being an unbelievable find. We bought this really cherry 2002 Cadillac Seville, I'm talking like almost mint condition. The process was so incredibly awesome and stress- less. I will recommend this place to everyone I know and would highly recommend to everyone. Ask for Fernando Tepox, he will definitely be helpful.

Cody Black

One of the best dealerships I have been to. They went out of there way to get me the car I wanted and worked with me on my credit situation. I'm glad I went to them. Very happy with my new car.

Joe Hudson

Low Book Sales did the impossible! Not only only did they get me approved for an awesome vehicle, their finance manager actually helped get me the best rate possible, even with my shabby credit! My sales person, Dan, went above and beyond by driving my purchase to my home at late hours and was extremely low-pressure and über helpful throughout the whole buying process! They have earned a lifelong customer! Thanks Low Book!

Steve Neal

My salesman was great! He new everything about the 2018 ram 5.7 hemi. No pressure. The only thing that kind of bothered me was when I met with the finance guy, the numbers were a little different for my trade in and out the door price. Still a great place for used trucks. No pressure!

Justin White

Best place to buy a car in salt lake.. We worked with Evan He is awesome .we were worried about being upside down in our trade in ,we couldn't afford anymore and still being able to afford a car that would suite our needs . well mission accomplished and about 10 test drives later and evan running back and forth to checking with our kids in the playroom to making sure we had drinks While we waited for numbers to be checked. we found the perfect car for our family a Jeep Grand Cherokee 4 years newer 30k less miles AWD and 150 a month less . I didnt know what else to do other then give Evan a Big hug. THANKS LOW BOOK !! I

Shaunda Rae

Low Book Sales is absolutely amazing! They worked with us in what we needed and helped us get an amazing truck. They are wonderful and not pushy. This is my second time buying a vehicle from them and I would do it all again a third time.

Carli Pucci

The salesperson that assisted me was absolutely amazing, so incredibly sweet. If you buy a car from here ask for Manoli to assist you, such a sweetheart. He genuinely cared about my financial concerns, and did everything to help me. Super impressed with the 45 day warranty as well, nowadays it’s so hard to find dealers that offer that.

perry sutton

We went into the dealer to test drive a 2010 Shelby GT500. We went in to see what kind of deal they could do and it was an ok deal. I asked for lower payments from them and they gave me so much more. The payment I wanted I got and the sales staff was amazing they are the real deal they did what they said they would do. The sales staff is friendly and they treated us great. If your looking for a great deal and a great price this is the place to go.

Derek Yates

I'm seeing a lot of one star reviews here and well, seems like maybe it was an individual and not the dealership... I just left the sales room with my dream car at about $5K less than I have seen it anywhere else, top that off with only 10,000 miles and I am a happy guy. I did not feel pushed or rushed. It was a very low pressure purchase and I am so excited for my new car. They also gave us full trade in value for our previous car which I was not expecting. Luke helped us with the purchase and was unlike any "salesman" I've ever worked with. He was fair, honest and explained all of our options even told us we could bring the car back within a week with no questions asked. Plus they are going to cover my safety and immersions on the new car plus my other car (which I didn't even buy from them) for life.

McKenzie Schwartz

Chris B helped us find the perfect car, that was right in our price range. Super straightforward and pleasant to work with. This is our second time coming to Low Book and we haven’t been disappointed.

Ashley Danielle

Lowbook Sales is my #1 choice! The people are amazing. Sam helped me get a car back in 2013 and I’ve referred friends there who have also had great experience. James and Melissa in the shop are great.. they’ve done 2 major repairs on 2 of my cars this year for a great price and so quickly! They also gave me a sweet deal on new tires. Free safety and emissions for life on all of my cars is a super bonus. James and Melissa go above and beyond for me everytime and I trust the guys in the shop to diagnose the problem properly and do a great job. I take all of my automobiles to them and I will purchase my next automobiles from Lowbook too!

Jaxon Ovard

They were really great with helping my wife and I find the right car for our family. The customer service is great and I feel like we got a decent deal. The financial advisor Cash even helped us get a better rate through our bank.

denise fells

I was just today for an oil change besides great service it was cheaper then any place in the city

Marale Wise

I had not intended to purchase any car that day. But Greg A. was so helpful and showed me cars that fit my requirements perfectly. Still I resisted, but it was futile. Everyone there was so friendly and helpful. They really wanted to get me what I wanted. And they did. I kept waiting for the "Oh no! What have I done?" feeling but it never came. I decided that is because I had such a good deal. I have never had such a positive car buying experience. And I LOVE MY CAR! Thank you Low Book Sales.

Warrick G. Gladwin

An overall satisfactory experience was tainted by the methodology, the sales system of the $500 charge added on to the sale price at the at the negotiation portion of the process. After 20 years of training sales people and business people in ethical business practices my judgment is that it is a bit of a difficulty that you can overcome and still live up to the promise of no hassle buying. My purchase was a simple cash sale of an inexpensive vehicle that we needed as a extra vehicle at a second location and as such it wasn't that big a deal. I think for some people that $500 would represent a significant breach of trust even if the very good sales people are able to cover it up my experience over the years is that people remember that part of the process. The place was first-rate, the salesman look great, the cars look great, the name is catchy, it was good experience in general and my imagination is that your success would improve with a slight tweak of your system.

Matt Bollwinkel

When you simply just want to buy a car! I'll first say this is my second time buying here. It was a 5 star back five years ago and they have maintained and improved since! Starting from the website, buying the car and moving forward through ownership. These guys care! I would send my own mother there and know she would love it! Go buy a car from these guys and let them know I sent you! I would love to hear your experiences out here!

C Brigm

I Looove Low Book Sales! I was very impressed and happy with how low book sales helped me. I got a preapproval for another dealer and I told them my limits and availability for a down payment and they came back three times higher then what I said! So I decided to try Low Book Sales. They got me great options within my budget. They were never pushy and respected my indecisiveness until I found a car I wanted. I bought the car and wanted to show it off! When I drove down to my moms a fluke happened and the car broke. I spoke to the manager and the sales guy on a three way call in the late night and they got my car and me home safely. They were so apologetic and accommodating! They said if I decided to not get the car they would understand and let me return it. The next day I went a brought a new different car. And for my trouble they spoke with the bank and got me an even lower rate AND extended the warranty an extra 3 years. LOW BOOK SALES IS AMAZING! they were so grateful for the chance to make it right and they exceeded my expectations! THANK YOU CASH, PAUL AND CHRIS! YOU GUYS ARE THE BEST! I LOOOVE MY NEW CAR! AND AM SO GRATEFUL TO YOU GUYS!

Kay Ehrmantrout

We had been looking for cars for a couple of months with no success. The sales associate, John Beasley, was really nice and helped us through the process with no pressure to purchase. After a few test drives we did end up buying a vehicle that day which was in excellent condition and met all our needs. The staff was low pressure, quick, efficient, and really easy to work with. When we need another car in the future we will start our shopping at Low Book Sales first.

Jasmine Wagaman

You instantly feel welcome as soon as you walk through the doors. My husband and I have purchased two cars in the past few months from low book. Sam is the awesome and made sure to find us everything we wanted and needed in our vehicles. He made the whole car buying process easy.

Carla Sosa

Lucas was amazing! And helped me get my new vehicle! He was super patient with me and very friendly as well. He answered all of my questions

Michael Duke

No surprises. No pressure. Priced at KBB so not a smokin' deal yet no need to haggle. Great "buyer protection" with exchange option, warranty, I/M inspections, towing, warranty on repairs, etc. That alone is worth paying KBB pricing. The vehicle was clean. The salesman & finance guy were clear & easy to work with. Again, no surprises or pressure. Great experience.

Mark Williams

I had been shopping for a particular car. I looked, basically, all over the country. I happened to go look at Low Books inventory for some reason I can't remember. They had exactly what I wanted. The sales process was smooth, the financing was easy, and I would say give them a shot, you'll be pleasantly surprised. They do a couple of sneaky things (Like every other car dealer) First of all, if you want to go 72 months you HAVE to buy a service contract. Period. However, having a service contract is no necessarily bad, either. Good selection, good staff.

Tony Marchese

I've had terrible experiences trying to get a car. My father told me to try low book and they made me feel so comfortable. I was so embarrassed by my credit and they made me feel like it wasn't a big deal and that I want alone in the world. Once I got approved he loudly announced it and gave me a hug. If I ever need another car I will definitely be going back.

Omar Jackson

Low book is great place to get Vehicle me and my wife been there twice. I would recommend anyone who has good credit bad credit. They will try anything talk too anyone to help you go home with the vehicle of your choice. The salesmen to financial rep everyone there are very respectful. I want to thank everyone at Low book for are new vehicle purchase.

keith kinkelaar

My most recent visit was for service due to a check engine code that another service provider could not correct after having my truck for more than a week. The guys at Low Book diagnosed and corrected the problem in less than a day... got my truck back the same day I dropped it off... and I was provided a loaner vehicle at no charge while they fixed the problem with my truck. I paid the other service provider over $450 for their "diagnosis" only to hear from them, "we don't have the equipment to fix your truck.". The guys at Low Book not only fixed the problem in less than a day, they did it for $130. Kudos to the Low Book service department. I will be using them for all my vehicle service needs from now on.

connie palmer

I bought a vehicle from here 18 months ago. I came in to get it serviced and while waiting met Chris Miller on the lots. I had been thinking about owning a truck so Chris showed me some talked about differences and advantages and before I knew it I was test driving a truck. Came back and Chris had found the perfect truck for me. Wonderful experience all the way through. Chris miller is by far the most professional salesman I have worked with.

Sunflower Forever

Great no pressure experience. Got a great car for a good deal. They helped my boyfriend obtain better than expected financing with no down. Thanks for making our experience fun, not stressful.

Alyssa Austin

highly recommend this dealership 👍 nick helped us out and was awesome. i was looking to buy a truck or suv and was already pre-approved with capital one. the process was super easy once i did everything through the capital one app! we decided on a cadillac srx and couldn’t be happier! i wish i would’ve came to low book for my first vehical purchase.

Ty Marsh

I love the people in the service dept. I have been bringing my two vehicles to them for the past 5 years, to keep them running and repaired. I have put 160,000 miles between the two and I trust them to Low Book. Melissa is awesome and straight forward and fair. thanks again for all you guys do!

Junior Finai

Very fast, friendly, and 100% percent honest throughout the entire process. I’ve never had an Awesome car buying experience like the one I had at Low Book Sales. Go see Ewan Brewer, he’s the Donovan Mitchell of all the Sales Consultants.

Amber Angell

I had a really bad experience with Larry H Miller in sandy and decided to give lowbook sales a try. And I’m so glad I did. They put me in a car I absolutely love. LHM said I couldn’t afford this car and I’d need to build my credit and come back in a year to get what I wanted. I told them I didn’t want that. They didn’t listen just kept repeating that I could come back every year to get a new car which I don’t want to do. Leo was patient with me, didn’t push me, and has answered all of my questions that I’ve had about my new car and gave me tips on how to get the best rate and refinancing going forward. I’m pretty sure they got my loan approved the day I drove away. If not that day within a week by the next time I talked to Leo. LHM told me I couldn’t afford the car I wanted and tried to put me in a car I liked but didn’t love. Thank you Leo for making this transition for me as smooth as possible and all around caring about what I wanted instead of making a deal. Leo didn’t try to convince me to come back once a year to buy a new car and didn’t try to sell me cars I wasn’t interested in. Leo you were super awesome to work with and I just want you to know I really really appreciate it. I almost settled for LHMs bs but I’m happy I didn’t. Leo even told me he used to work there but was sick of faking people telling them they couldn’t get the loan approved and they needed to bring back their car after already selling their old one. I wasn’t planning on writing this review but I wanted everyone to know how bad LHM treated me and felt like these guys deserved a shoutout for being awesome. So again a million times thank you!

Shauna McCarthy

I have had nothing but great experiences with LowBook Sales. From buying my vehicle to the service department. I chose LowBook Sales because there is no haggling on the prices. In the service department, James has been very helpful with questions. I went in yesterday afternoon because my car was making a funny noise...ended up just being ice buildup by the tire..he noticed I was due for my 25,000 mile check up and had them do that as well without me even asking for it since it’s part of my service warranty. I also noticed that he gave information and options to other customers. He also gave me options for tires including reviews and performance of various types. I can tell that they take pride in their customer service and want their customers happy!!! I can’t say enough good things about LowBook Sales!!

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