Reviews of Scott Volkswagen. (Car Dealer) in Providence (Rhode Island).
Scott Volkswagen
777 Taunton Ave, East Providence, RI 02914, United States
Description
Information of Scott Volkswagen, Car dealer in Providence (Rhode Island)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
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Reviews of Scott Volkswagen
Edmund Dalo
Absolutely the best car buying experience I’ve ever had. My salesman Chris was exceptional. No nonsense, down to earth, knowledgeable and extremely kind. A breath of fresh air when trying to buy a car, especially in 2021. A lot of car dealers lost my business, along with my family and friends business with ridiculous price gouging. So happy I stumbled upon Scott’s. Thank you!!!
Judy Taylor
I dislike having to buy a car, BUT these guys changed my mind about the experience. Christopher Wall listened to what I wanted/needed, was honest about my options, didn't try to sell me on anything I didn't want and I walked away with a car I love, that morning. I was treated with respect and dignity.... Whoever says this...... It was a GREAT experience! Thank you Mr. Wall, your THE BEST
Kelsey Bach
Had an excellent experience with everyone at Scott’s! My salesman Chris was honest and helped me get my car I wanted without rushing me into any decisions. He was always available to take my call and provide my with requested information. He earned my loyalty very quickly and made the entire process smooth so that I could feel confident in my purchase. I also worked with Tanya who was very knowledgeable and helpful!
Incredible team at Scott’s who so honest business. Thankful that I chose to stop in!
Pedro Dorta
My wife and I just bought a used 2019 VW Tiguan. We had an amazing buying experience. Dennis Holley was our point of contact and he was great to work with. He never rushed the process and gave us the time and support we needed to make our decision and finalize the deal. We're very happy with the overall car selection at Scotts, the personnel who helped us out, and the overall assurance/guidance that was provided.
S.A. Leys
What an amazing place! Was needed a dealership to take my VW Passat to after just relocating to RI from Metro DC. Scott was referred to me (and highly recommended by) friends who have taken their car there forever and love them!!. I set up an appointment and when I arrived, I spoke with Sean and arranged to have oil changed, tires checked and rebalanced and filters changed. After the work was completed, Sean answered all of my questions and offered more information about things to watch for in the future and I was soon on my way.
I have driven several Acuras and a few Hondas for the majority of my life and stumbled upon my Passat at the beginning of the pandemic (thought I would just purchase a car instead of continuing with sky high payments for my Honda). I purchased the Passat from a Honda dealership in VA. Shortly after buying it, the air conditioning system went. The dealership also told me they had added "new" tires (4 tires - 3 different brands, not great shape) but I ended up replacing them as well.
Having never owned a VW, this was a new brand for me and I usually look for a good dealership to help with repairs or assistance. After coming to Rhode Island and receiving the top-notch service that I did from Scott this morning, I know I have found a great team to help with my car and look forward to working with them in the future. - They also have some really great VW's in their showroom and on their lot - especially this one..
Matt Merkle
Who knew that buying a new car could be easy, let along enjoyable?!? Chris Wall is a fantastic salesman: quick responses, honest answers, and no b.s. In today's crazy car market, it's nice to find a dealership who doesn't mark up above MSRP. I traveled to Scott VW from North Carolina to get the right car at the right price, and I'd do it again in a heartbeat.
Jessie Perkins
I don’t know if I have exact words on how happy I am. Brad Scott referred me to work with Chris, the sales manager. He took his time, got to know me and my situation, knew exactly what was going to work best for me. No “car salesman” games. Genuine, personable, funny, bluntly honest. I got exactly what I wanted and I left with it the SAME DAY. The deal went absolutely effortlessly. Never has that ever happened before. I would recommend Scott VW 110%!
Valerie Laliberte
So happy I came here! Chris made the car buying process quick and painless. He made sure I knew everything about the car, was straightforward with pricing and my trade in, and got me a great deal. This was the best dealership experience I have ever had.
jordyn ottaviano
A few family members had a good experience when buying here so when looking for a car I looked online at Scott. I emailed with Tanya and she was able to answer all my questions. She was extremely nice and helpful through the whole process and even stayed late so I could go test drive the car after work. I would definitely return after the wonderful experience I had.
Nicole Fontaine
I chose 5 stars because it was the highest number you could pick. I would have given Scott Volkswagen 10/10 if I could. I knew what I was looking for as soon as I walked in and Chris, our salesman made it happen. He made the process easy and stress free. He listened to what I wanted and didn’t try to oversell me. I was very pleased with our experience!
Justin Goedde
Exceptional buying experience at Scott’s. Selena was incredibly knowledgeable, patient and down to earth. She never made us feel pressured or overbearing like other dealerships did. And best of all we love our new Tiguan!
Frank Hearn
My salesman, Dennis was great to work with. He was very helpful in providing me with the information I needed to make my purchase decision. There was never any pressure, it was a great car buying experience!
lori B
We’ve been using this dealership for many years for service of a few of our autos and same great transparent service is provided. We recently purchased a used auto from them and the process went smoothly as well. Would recommend them.
Kerry Lachmann
The dealership (Scott VW) and the entire staff are top notch! Helpful, friendly, knowledgable and it is truly always stress-free. The purchase of my new vehicle was seamless...Dennis Holley was my sales person and he could not have been better. He is a very thorough and thoughtful. I can't recommend him enough!
maria Correia
Our experience with Scotts Volkswagen dealership was exceptional, Selina, James and Tania very very professional.
I purchased my 4th Jetta, my first was 1997, second was 2000 and third was 2011. My wife and I were very pleased
with the the whole experience.
Brenda Hampton
A little delayed in writing this review, though I have an excuse. I have been enjoying my new ride!!! My husband (Robert) and I had been searching for a second vehicle so I can cruise around in with our puppy (Hennessey) while hubby is at work. We had a specific budget and parameters in which we wanted to find the right vehicle that would suit my individual driving needs and our family's needs overall. While conducting our search, when I first saw the "2014 Volkswagen Jetta Sedan 4dr Auto SE,1.8T ", it spoke-rather, called to me. I was immediately intrigued by it. My husband being practical about our search encouraged me to view and test drive other possibilities. I however, was set on this Jetta. We had a lot of questions so we wrote them down ensuring we would not forget anything. Our first contact person at Scott VW was when we sent an e-mail inquiring about the Jetta and received a quick reply from Selena Motta, Internet Sales Manager. We sent her our list of questions and we were impressed with how promptly and efficiently she responded to us. SWe still had other cars to look at, which we did, though she let us know that the Jetta was a popular vehicle being looked at by other customers. After visiting other dealerships, it was decided we felt most comfortable with Scott VW and most of all, Selena. She was very helpful and if there was something she did not know, she would get back to us quickly when she had the answer. Selena absoultely went above and beyond to provide us with excellent service. As you can see, we ultimately purchased our vehicle. The vehicle is for me, but as you can see the family is quite pleased with our purchase. Thank you Scott VW and a huge THANK YOU to Selena Motta for all you did for us!!!
Roxanne DesVergnes
Barbara was AMAZING! I had to get my car inspected by this certain day and she went above and beyond to help me, I could not thank her enough - she saved me lots of money and time and aggravation! Barbara needs a RAISE haha! :)
Sherry Scott
My service tech was friendly and efficient. I explained that I had limited time to spend at the dealership and he had me in and out with no delays.
Ron Weiss
5 STAR ... best car buying experience ever.... from starting questions about the model, to the descriptions and detail of the model differences, to arranging for a 2-week rental driving the selected model, to the friendly purchase and the time they provided at the car delivery!
Taylor Balzano
I brought my 2019 VW Jetta R-Line at Scott's and the service was fantastic. They were super helpful and helped me drive away with my first brand new car!! If I was to ever purchase another VW, Scott's would be the first place I went. 10/10 review.
Amanda Lavallee
Best car-buying experience I've ever had. Jessica was very helpful and made the whole process quick and easy! I was pre-approved for a loan through Capital One, but they found me a better interest rate with a different bank. I purchased a 2015 VW Passat Wolfsburg Edition, and it was a great deal compared to other used cars in the area. Thanks Scott VW!
Nicole Renee
I bought a Taos from Scott back in December. Great customer service from Chris Wall. Not overbearing at all and I didn’t feel pressured to buy. He was very knowledgeable about all of the cars that I looked at and his opinion was really helpful. Chris also worked hard to make sure that I got my car delivered in time, which was very challenging at the time because of Covid and supply issues. I would definitely recommend Scott to anyone else who’s looking to buy a car without all of the nonsense and sketchiness that you get from larger dealerships.
Amy
As a third generation Volkswagen customer of Scott VW, I can not say enough about the professional staff and service team. They have always treated my family with the upmost respect and were always helpful when selecting a new car. As a VW family, we will always be customers of Scott VW and recommend them to anyone we know who is looking for a new car!😊
Paola Messa
Great service! I was dreading having to replace my car but they made the experience really quich and smooth
Peter Donahue
My car was fixed to my liking. Didn't appreciate having to come back a second time because the parts weren't available the first time, but I got it fixed and the brakes work just fine.
Jessica Paiva
I’d like to thank Mike in service who made my experience simple and right to the point. Thank you to the service department for taking care of my 2017 Volkswagen All-track.
Tayla Zammarelli
James and Selena were great and made the car buying process enjoyable and stress free. Selena went out of her way to ensure that buying a car was a smooth and painless process. She put a lot of work into making sure I was getting enough back for my trade and that I comfortable with my car payments. This is my first Volkswagen car and will definitely not be my last! I highly recommend going to Scott Volkswagen and requesting Selena!
Gabrielle Grilo
I just purchased a new car from Scott Volkswagen and had the best experience! Dennis was kind and helpful from the minute I stepped foot inside the dealership. He was able to answer any questions I had along the way, provided great information on my purchasing options, and was available every step of the way. If you're looking to buy a car from here, Dennis is your guy!
Keith Thompson
The customer service is top notch. The team is extremely helpful and explains the work that needs to be done in terms that the layperson can understand it.
Ray Cepeda
The whole process of check-in/out was very easy. The staff are quite friendly and easy to engage. The waiting area was clean and comfortable.
Paul Samson
Best place in New England to buy a Volkswagen. They have more loyal customers and a following the dates back years and years even before Woodstock. If you look up Volkswagen in the dictionary, it says go to Scott first....
Amanda Escobar
Absolutely amazing experience! The staff is beyond helpful and caring !!! The fish take is something you wont forget! Great prices and amazing cars with wonderful warranties yiu can't beat! Definitely reccomend this place!
Peter Borgemeister
My routine 140K mile oil-change service was done promptly and my overall experience was pleasant
Ellie Granata
Scott Volkswagen made my car buying experience seamless! So thankful for Chris who helped my husband and I find the perfect car for our growing family. He was so helpful with answering all of our questions throughout the entire process. He worked with us to help us find a car that had everything we wanted even when the car wasn’t in inventory. Highly recommend working with Chris!
Gianna Defusco
Just purchased a Jetta, and had a great experience! Dennis, and the whole sales team were so welcoming and helpful. They made the experience stress free. Highly recommend:)
Anthony Gwiazdowski
Staff was great, helpful, explained everything and got things done quickly and correctly.
Alex Brake
I've been going to Scott Volkswagen for a little while now getting my car serviced and it has always been a great experience. Yesterday I decided to go in and price out a car, let me tell you... Tanya was one if the most helpful and professional people I have ever had the pleasure of meeting. This is the first car I've purchased and I can say I don't want to look anywhere else, Tanya and her team at Scott VW have convinced me. I will be a customer for life !!!
Vildana Sisic
I never had a better car lease expirience!! In the beginning, I used the Rodo broker website, which was amazing. Not long afterwards, James from Scott Volkswagen reached out. The entire process was completed within 30 minutes. They even delivered the car from Providence to Hartford, CT. James was one of the best car sales people ever! Thank you for the fast, painless exepirience.
Sean Shi
My car is 2011 VW CC, l love my car so much and Scott VW always look after my car so good! Scott VW so nice service and great quality. The service front desk stuff Sean always help me a lot and have nice patients to let me understand what happened with my car because l am a international student my English still not very good and also always give me a good price. The retail parts service stuff Julia ext.114 also help me a lot to find out the parts what l need. They also give me a free VW shuttle to wherever I want. Thank you so much for the shuttle driver Lex even the traffic jam in the afternoon still help me to get to the location. However, l love my car and Scott VW.
Patrick Richards
Chris Wall and the team at Scott VW provided us the best car buying experience we have ever had. Chris was very easy to work, fair in negotiation and transparent throughout the entire process. We look forward to future interactions with Scott VW and Chris. Thank you!
Olivia Koperek
Christopher Wall was a pleasure to work with. The whole team at Scott VW made vehicle info, test driving, finance info, and the entire purchase process of my new car the easiest (and quickest) and most enjoyable auto purchase I have ever experienced. I can't speak highly enough of their team and the service they offer!
Alexander Wilson
The staff is very accommodating and knowledgeable. Extremely easy to schedule, and didn’t keep me waiting forever. Although I had no actual services done, just a diagnostic, the staff was helpful and patient with me.
The Victorian Ghost
They keep my older bug happy. Pay a little more, but it’s worth it without the typical high pressure up selling you get from having your car maintained at the dealership. Everyone is very friendly!
Peg Cambio
I have been a Scott Motors for 25 years. Their customer service is miles above any car dealership I have ever done business with. Their service department is wonderful and I would not go anywhere else for service.
Veronica Costa
I came to Scott and dealt with Chris and James who were nothing but helpful in my first-time car buying experience. The prices here don't need to be negotiated, you'll be satisfied with the minimal employee intervention in your car buying experience as well as their honest knowledge on financing as well as VW, of course. The prices as they are are remarkable but I am sure they would be willing to negotiate with a serious buyer. After only spending a couple of hours at the dealership, my plates were on my car and was ready to be picked up two days later after it was detailed. They even accommodated to my schedule and allowed me to pick the car up after hours. Great and honest dealership.
Lori Palmieri
Had a great experience at Scott Volkswagen! Just about everything was done through email and over the phone, making the time spent at the dealership minimal. Very satisfied with the deal I got on leasing my new r-line jetta. Both Chris and James were exceptional. Love my new car!
Ryan Lopes
This dealership is truly outstanding. I had no idea what car I wanted other than knowing a VW. Jessica helped me every bit of the way, let me test drive any car I felt. Also was very honest and upfront, how much do I want to spend, what is my budget monthly, ect. We got right to it, next day the car was mine. My first official car, and I was given a really good deal. I feel so fortunate for the support and help as buying cars are always a little intimidating, Jess made it so much fun at Scott Volkswagen. I see so many VW’s with Scott Stickers, I know many people can relate! Endlessly thankful.
Arun Mohan
One of the few awesome dealerships around! I ended up buying a 2019 Tiguan and the experience was flawless. This dealership has none of those unreasonable fees and very customer oriented. The main reason I ended up doing business was Chris Wall! An honest and a very practical sales person. Wouldn’t recommend anything that wouldn’t suit you and always looking out for your best interest. Haley and Tanya the Business and Finance Managers were great, overall you’ll have a pleasant and relaxed experience.
D Gouv
Today I went to Scott VW to look for a new car (which I have never owned a brand new car in my life). Chris was excellent answering all of our questions and helping us through the entire process! I drove my very first brand new car off of this lot today. Extremely happy from start to finish! Thank you to all the staff! Great experience!
Swiss 88
Just bought my 2022 gti on Saturday and it was a breeze. Chris was very kind and just a great guy to talk vws with. Will be back for all my gti needs!!
Jacob DiSanza
I worked with Dennis at Scott VW and had an excellent experience. Scott was very helpful and friendly to work with. He got me everything I needed and wanted and I was in and out of the dealer in 2 hours with a beautiful new car.
James was also great to talk to!
Overall was a really pleasant experience and I would highly recommend anyone to check out Scott VW in east providence.
Evelyn Morgera
Five stars! Highly recommend Chris Wall at Scott Volkswagen. Chris was excellent to work with, down to earth, transparent, and overall-extremely helpful in my search for a Taos. Sending all my family snd friends here for their VW needs. Buying a car can we stressful and intimidating dealing with different dealers and Chris made the experience simple and easy! Thank you Scott VW!!
Elisa and Barney Heath
I NEVER thought I would say this, but we thoroughly enjoyed our experience finding our next car! Chris Hall was honest and helpful. He truly listened to us and helped us better define our needs in our next car, and then he came through. I could not be happier - we got a great car for a great price. We never felt like Chris was selling us anything and as a result, I don't feel manipulated, only really, really happy. Such a great experience and I would recommend Chris and Scott VW to all my friends and family!
james melfi
Hands down the best car buying experience I have ever had. Dennis was the absolute best! My wife and I are vw enthusiasts and you have customers for life! Thanks for all your help Dennis- we truly appreciate it!
Shriram Krishnamurthi
We had a terrific experience with Scott. I contacted all our local VW dealers with specific questions and Chris Wall at Scott was by far the most prompt and informative. (It really helps to have a salesperson who can handle email.) This carried over to our in-person interaction, where he was very pleasant and professional, and avoided all the negative stereotypes that car salespeople sometimes have.
After we thought we had settled on a deal, it turned out there was some confusion, but Chris stepped up and resolved it in our favor. We had some more steps to take after delivery, and he was prompt at scheduling them and making sure it got done in a timely manner.
Overall a terrific experience with the dealer in general and Chris Wall in particular. Couldn't be happier.
Road Runner
I wanted to take the time to write a review about my experience at Scott VW. The staff there is very friendly. I felt like I was walking into a buddies place. Loved the classic bus and beetle on the floor. Great atmosphere in the show room. Folks talked cars and classic rock. I was drawn to them because they are family owned and have a solid history. Their Prices are very fair, more competitive than some of the smaller used car dealers and they have a good selection. Tom was great answering my questions as we toured through the cars. I ended up finding exactly what I was looking for.
I never felt pressured on the sale or in the finance room (thanks for the oil changes to sweeten the deal). They went above and beyond to accommodate my special needs in the buying process and also took care of the inspection and registration. I feel good knowing that the car has been fully inspected by their certified mechanics and I look forward to doing future business with them.
Thanks Tom, James and Crystal for making the experience a good one; I appreciate your genuine passion for what you do.
Matthew Crow
I bought a new 2020 Jetta S today from Chris and the team. From the moment I entered the door negotiations were professional, relaxed, and smooth. I was driving home in the new car within 2H and 30min. and would say the experience exceeded my expectations- enough so to actually write a review. The price point was very competitive with every major dealer around, the financing superb and the experience positive. I would recommend Scott VW if you know what you're looking for.
laurenandreozzi96
Working with Jessica Cohen at Scott VW was an absolute dream. Not only did she make things incredibly easy and seamless, but she also went above and beyond to get me the car I truly wanted. I had some very bad experiences at my last dealership. The Scott VW team has restored my faith in finding a trustworthy, kind, and attentive dealership.
David Kaplan
I have leased 2 cars from Scott VW. My sales person Jorge O. was incredible. When he left I was disappointed. Fortunately he has returned and I look forward to working with him on my next lease. The service department is also great at Scott. They do everything extremely well and are easy to work with and get appointments. The waiting room is extremely comfortable for the quick services. The car is always washed and vacuumed. Highly recommend this dealership!
JoAnn Hibbert
The mechanics at Scott Volkswagen knew right away what was wrong with my Tiguan and it was fixed in a timely fashion while the repair was covered under my warranty!
joshua dubey
Excellent experience all the way around. Chris restored my faith in humanity after having a downright horrible experience at another dealership just this morning. Chris was professional, personable, and direct, which are not easy to find these days! Same experierice in the financing department. They were also not pushy, and we're very willing to work with me to get the deal done. Thank you all!
Oliver Dyakov
This dealership was absolutely astounding. It blew all my expectations out of the water. This is my first time buying cars from a non-used car dealership and they were willing to do things I would have never expected! Dennis was able to get me to go in and put the prospective car on a lift. The foreman, Scotty and one of their mechanics Aaron, took the time to walk through the car with me as I asked questions and explain to me everything I needed to know. As a car enthusiast i already had a good idea of what to look for, but they took the time at the end of their work day to literally show me everything and explain all the nuances. Beyond that the sales process was as transparent and easy as it comes. I reccomend this place to anyone!
Tee Goncalves
I went into the service department for a routine oil change last week. When I got into my car, I noticed that the window tint on my passenger side window was scratched considerably from top to bottom. I went back into the shop for an explanation and hopefully a resolution. The manager of the service department was not available, so a concrete decision/resolution could not be made. I was a bit disappointed with the way I was spoken to by one of the employees, which I expressed. The following week I received a prompt and courteous phone call from Kim Scott herself. She had me send her photographs of the damage via email and called me back promptly after receiving the images. Although she didn't know how the damage to the widow had been done, she offered to pay for the full cost of replacing my window tint, no questions asked. She even took the time to call the auto salon of MY CHOICE to schedule an appointment for the tint to accommodate my busy schedule. Kim also addressed my dissatisfaction with the employees behavior and I received a sincere apology. Kim truly went above and beyond to promptly resolve this issue and was empathetic and sincere throughout the process. Thank you, Kim!
Kelly Fisher-Fortin
I’ve had the same car for fifteen years so I was more than anxious about buying a new car. Tanya made the process of buying my 2018 VW Atlas pain free and effortless. Tanya’s friendly, no-pressure attitude was exactly what I needed, making it the best car buying experience I have ever had! I have never been in and out of a car dealership so quickly. What I was afraid was going to be an all day event ended up being twenty minutes (I still can’t believe it!) thanks to her staying in touch via text and having everything ready to go the second I walked in the door. I highly recommend buying a car with Tanya, she’s the best!
Lisa McCurdy
We had an excellent experience purchasing a VW Tiguan with Jessica and Tanya. Both were super straightforward, not sales-y (which is so refreshing) and explained everything very well and in detail. Communication was timely and clear. Thank you for an actually pleasant car buying experience!
Hannah Tickle
Had such an amazing car buying experience here! I worked with Hayley and I would HIGHLY recommend her. She was incredibly patient and helpful without being at all pushy. Tanya, the finance manager, saved me hundreds of dollars by helping me ask the right questions and being persistent with my insurance company. These two ladies delivered top notch customer service and it was deeply appreciated. I cannot say enough nice things about this place. Will definitely return in the future.
Dana B
I have found the staff at Scott to be friendly, courteous and respectful. They made the buying process easy and straightforward. Unfortunately, while looking for a car over a period of a few weeks, I didn't have the same experience at one dealership in particular, so I was happy my experience at Scott was different. I've purchased from Scott in the past and had the same positive experience. Thank you Scott for selling cars the right way!
Julien Vandal
I had my GTI serviced here at 100k miles and they were able to complete the maintenance ahead of schedule so I could make it to my 1:30 appointment. A fair price for dealership service.
Jeremy Hernandez
The service at SCOTT VW was honest, compassionate and welcoming. As a growing family a bigger vehicle was needed and the Atlas had exactly what we needed. I would recommend Scott’s to someone who wants an experience of purchasing a car without the hassles. The family is happy and we look forward to the new memories in our VW!
Desiree Cabral
I stopped by the dealership without any reservation of purchasing a vehicle. The salesman, Dennis, was fantastic. He was honest, upfront and transparent. After speaking with him and getting all of my questions answered, it was an easy decision to purchase a new car. Dennis was quick and accommodating. Was a pleasure to do business with him and the dealership. Highly recommend.
amassie4
All around good experiences at Scott VW - from the sales department at time of purchase, to the service department helping with routine maintenance and a warranty issue, to clear and timely communication. Thumbs up.
Dustin Avila
Dennis Holley and the sales manager James were great at Scott VW! I knew what I wanted and they made the process painless and easy! I came to test drive a car at noon and made a deal on a car by 1! Excellent fast service and they gave me a great deal on a slightly used 2019 service vehicle! Highly recommended!
Mark Titterington
My wife Denise and I purchased a car from Scott today. The Sales Consultant was Mary Ann Horsman. She was great. We took our time testing two different vehicles. Answered all our questions, or got someone who could. She's excellent. For financing we worked with Tanya McKeage who was also excellent. My first experience with Scott has so far been a very good one!
Maureen Papagolos
I am the proud owner of a new VW Beetle Convertible!! Buying a car has always been a stressful endeavor, but not at Scott VW. My salesman, Jorge Ochoa was AWESOME!! He was extremely knowledgeable, professional and is so easy to work with. I never felt pressured at any time to make a purchase I wasn't ready to make. He answered all of my questions with patience and humor. I will definitely buy all my cars from Scott.
Daniel Edmonds
I have leased quite a number of vehicles in my life but my best experience has always been with Scott Volkswagen. This is my fourth vehicle with Scott Volkswagen and I have developed a good relationship with the general manager James. James has gone above and beyond to give my family the best buying experience each time even to the point of staying until after closing. I would highly recommend anyone who is shopping for a Volkswagen to go Scott’s Volkswagen. Thanks again James
Christine Johnson
My husband and I have been leasing from Scott Motors since the 1990's and deeply appreciate the customer service we have received through the years. Waddy Francis our current sales consultant was professional, patient and very attentive to all our needs. Once again a great experience.
maranda ferro
I just recently leased a vehicle from Scott Volkswagen and I have to say I don’t have a single complaint. Chris Wall really worked with me to find exactly what I was looking for. I never once felt like he was trying to put on a show for me like you typically experience when car shopping. He was very straightforward in looking for exactly what I needed. I ended up with a 2021 Tiguan which I never would have even looked at, and I absolutely love it. The process was smooth and easy, Chris took care of everything. Even Ed at their collision center went above and beyond for me to help with a problem I had with my old car. I would definitely recommend making Scott VW a first stop if you’re looking for a new car. Love my Tiguan!!!
Mikhail Hyde
I have gotten my last two vehicles from Scott's Volkswagen, both times with Dennis Holley in sales, and they are a shining light in the world of car dealerships. While they are obviously a business trying to turn profit and provide a living for their employees, they are also very straightforward and honest. I never had the feeling that I was being "salesmaned." They are very willing to work with you to make a Volkswagen your next vehicle. If you buy a car from Scott's you are in good hands. But do it quick before the Volkswagen warranty deals expire!!!
Jason Anella
I came in today to fix a headlight on my 2014 Jetta. After walking around, I spoke with Nancy about getting into a new vehicle. Nancy was very friendly and helpful and actually helped me in getting a 2019 Jetta, which I was able to take home today. I love the friendly service I always receive at Scott VW. I'm looking forward to continuing my relationship with Scott VW!
I wanted to add on to my previous review. Two weeks after leasing the 2019 Jetta R-Line, I was involved in a serious rear-end car accident on the highway. Due to the negligence of the other driver, the car was totaled. I was completely devastated considering I had the car for just 2 weeks. After I spoke with Nancy and James, I am happy to say that they were able to get me into another R-Line with much ease on my part. I want to thank Nancy, James, Tanya and the entire Scott VW team for being so understanding and helpful in this very difficult and stressful situation. You have made a friend for life!
I would like to share my recent experience. I had an oil change appointment scheduled for Jine 1st. When I arrived for my appointment, I was told that the appointment was accidentally scheduled for the next day. Despite this mix up, they were able to accommodate me that day and took my car right in. I was out in just under an hour. I appreciated their helpfulness that day!
Dan Amaral
My mother, wife and I have each purchased a car from Scott VW after the great experience I had leasing from them 5 years ago. Each employee we've interacted with has done an excellent job. The sales team isn't pushy, the paperwork process is fast and thorough. Our salesman, Dennis spent hours with us after my wife purchased a Tiguan to make sure she knew all the features of the vehicle and how to use each of them. I highly recommend him and the rest of the Scott VW team.
Ashley Berube
I was in the market for a new car after I had recently graduated college and was beginning a new job. It was my first time buying a car on my own and I was very nervous about the whole process. Upon arriving at Scott Volkswagen I started the process and was greeted by Maria Pizzo. She was extremely helpful, attentive and laid back. She answered all my questions, cleaned off the cars I was test driving in advance, gave me frequent updates via text on how the process was going and even help me get the car set up once it was mine. The whole experience definitely made my car buying process much easier and more exciting. I could not have asked for a better experience with her and the company.
Tim Dower
My family and I have done business with Scott VW many times and it has always been a pleasant experience! I have bought my used Volkswagen Jetta from a member on their sales team and he was very informative and helped me get to the price I wanted in no time! They moved everything along very quickly without being pushy and without a ton of phone calls. My family and I have referred friends of ours to this dealership on multiple occasions and only got positive feedback for sending them there! Highly recommend!
DreamCatcher Native
Let me tell you guys I've had the best experience at this dealership thanks to Tom and Mike (Service Advisor's). I didn't know these guys from a hole in the wall but yet treated me like they knew me for years. These guys treated me like customer made of Gold. I went in there for a heater core problem, these guys found the problem the SAME day and then gave me my estimation on price and put me in a rental car until my car was fixed (about 3 days). Through the three days my car was being taken care of they kept me updated with the status quo of my car which was quite awesome. When I arrived to pick up my car it was exactly the price they promised me (No hidden fees or expenses added). I totally satisfied with my experience here as I will definitely visit again. If you ever need your Volkswagen taken care of definitely visit these guys (Mike and Tom) at Scott Volkswagen they are the BOMB!!
Jazmine Braz
Recently bought my first Volkswagen here and I could not be more pleased! I always heard great things about Volkswagen so I’m glad I gave it a try. At Scott they are not like your regular dealer (very pushy) so it was nice to have a more laid back experience without feeling pressured to buy a car.
Ryan Pina
Having leased my vehicle from a different dealership out of state, when it came down to buy out the lease, I turned to Scott Volkswagen to facilitate the deal. Everyone I spoke with, from Kim in Service, to Al in finance, to Adam in sales, was excellent from top to bottom. They worked hard to get me the best deal, and I love going to the dealership. Would recommend to anyone looking for a new or used VW.
Jonathan Redaelly
Disclaimer: I did not buy/lease a car from them.
However, from the phone to the test drive, these individuals treated me with respect, honor and grace. Personally, I felt that these folks were offering me a fair deal and allowing me the space to make a decision. I did not feel pressured to make a decision on the spot. I did not buy/lease a car from them because I really enjoyed a different car. Nevertheless, I wanted to make sure I recognize the character and virtue that these individuals embodied during my visit.
Claire Halladay
When we first walked into Scott Volkswagen we were, unfortunately, mistaken for being with others already in the showroom so no one came to us offering assistance for quite a few minutes. Once they realized their mistake, we couldn't have been more attended to by the sales people at Scott Volkswagen. Our Sales person, Jessica, listened to what we were looking for and did not try to put us into a vehicle we did not want. We bought a 2018 Tiguan and are very, very happy with our purchase and the service we received at the dealership. They offered various financial options providing us with the best deal for our budget. Thank you, Scott Volkswagen & Jessica Cohen, for your great service. We look forward to working with you over the years on the service of our new car!
Alex Joseph
My favorite VW dealership for buying a car or getting my car serviced, I'm a repeat customer. I've dealt with enough car dealerships to appreciate the good ones. Nice facility and great people, I feel like I'm getting a good price on the car. I personally have dealt with Nancy Mancini, she is personable, through, detail oriented and knows her stuff. I have had the pleasure of speaking with James Mardenli, General Manager, found him very helpful. Always a pleasant buying experience here. Highly recommended!
Ben
We went there Saturday looking at a used Tiguan we spotted online. We drove it and decided that that year and trim level was not for us. Chris was extremely helpful he guided us in the right direction and answered every question we had. He was extremely knowledgeable when it came to the vehicles he was selling explained all the features inside and out. He took the time and showed us several different Tiguans. By the end of the day he got us into a 2018 Tiguan that had everything we needed and nothing we didn’t. He wasn’t pushy didn’t try to upsell us like some of the other dealerships he gave us time to think and really make the right decision without being rushed. We will definitely be using Scott vw when it’s time to purchase a vehicle again.
Sandra Seals
The service was great. I was informed about everything in a timely matter, but the cost was a lot.
Kelly Colangelo
I purchased my first Volkswagen Jetta at Scott Volkswagen. The staff is very nice and helpful. It was much easier to get done than I had expected. Just because of their staff alone, I don't think I'll ever go to another car dealership ever!. They treat their customers with respect and honesty!
A special Thank You to John, my salesman!
Caroline B
I bought my 2014 Jetta from here about 3 months ago and I will say this was the EASIEST decision I have ever made when trying to buy a car. Leo (my salesperson) was so kind and patient with me and helped me with the entire process. Every customer service associate that I encountered were amazing. I’ve only had a little service on my car but the service was fast and I wasn’t sitting for hours. Thank you so much for my first car! I’m in love!
Ray R
Purchased my first new car there.. It was a great experience! Great Price! The GM was easy to work with. Wanted to change my review to a better one. Since recently dealing with other dealerships and not having luck .try your luck with Scott. Thanks
Tom Wilder
Our experience with Scott VW was awesome! We got a great deal on a Golf Sportwagen and there was no pressure at all. Our sales person Anthony was the nicest person and made the process simple. Overall the experience was the best we've ever had and would definitely recommend Scott for anyone looking for a VW.
Mike Colabella
I went to few dealers looking for my next SUV, either I felt ignored or I was being shown cars above the price range I had stated. Then I went to Scott Volkswagen, and was greeted by Jorge Ochoa. He asked what I was looking for and showed me a couple of vehicles. He was very knowledgeable about the VW brand and the models that I was looking at. I never felt pressured and I enjoyed purchasing a vehicle at Scott, the entire team was great. I purchased a 2019 Tiguan.
Eleanor Allen
Scott VW was ideal with an up to date approach to costumer service. The team there is enthusiastic about VWs, fully helpful and focused on client satisfaction. It is clear that they only take in excellent cars.
Jorge was an ideal agent to work with. He is knowledgeable, efficient and fun! He was 100% available to make the process smooth and to make sure we had all that we needed. We are the sorts who are happy to ‘walk away’ if we feel pressure or games, and have done so at a couple of dealerships. We visited many places recently in our search this time and were most satisfied with the service at Scott.
I have driven V6 Toyotas for years; wanted a tight zippy drive, great gas mileage, and good visibility. The Tiguan is the perfect size, solid, and indeed zippy. The interior room is still plenty big for sports bags, a tall dog, and those over 6 feet who can ride comfortably ride in the back seat.
The colors are awesome. The warranty is a deal changer. You can check out all of the fabulous technology yourself. I love this car.
Hector Mojica
I just bought my second vehicle at Scott VW and the experience was AWESOME! James Mardenli and Jorge Ochoa really know how to take care of their customers. Jorge sold me a vehicle over a year ago, and upon walking in he remembered me, making me feel like it I was more than just a sale, l was a valued customer. I love my new car and I love the team at Scott VW!
Carl Henschel
I recently bought a car though Scott VW and the experience and service were great. Jessica was professional, honest and helpful, and I could not have asked for a better salesperson. She handled the process smoothly and without any hassle from the beginning to the end. They have a great team there.
Christopher Morris
Chris Wall could not have been easier to work with. Knowledgeable, laid back, and willing to do what it takes to let you get the vehicle you want and drive away that day with it. Tonya was equally professional, and both were down to earth and fielded questions professionally and in a manner that seemed they were genuinly concerned for their customers. This was the one place I came to purchase my new vehicle, and I am sure it will not be the last. Thank you Scott VW!!
Mike Cola
Scott's VW has been a pleasant experience for most of the services that I've brought my Passat for. While waiting time can be a bit long, they treat you well in the waiting area, with TV, reading material, good Wi-Fi, and light snacks. Everything is clean, too, and the staff treats you with respect and courtesy. The service people are also chill if you dont come off as aggressive. Had good experiences with the consultants when I purchased my car.
Charly Adler
I hated car dealerships. I hated their service departments even more. But, Scott VW has changed my opinion. I have been so thrilled with Scott VWs service department. In my 40 years of driving and having my car serviced, i have never come across a service department as honest, helpful, friendly, and competent as Scott's. In more than one case, they have gone above and beyond what they should have done. A few years ago, my GTI hit a pothole and after an alignment it still didn't feel right. They gave me a loaner and worked on my car and tightened and adjusted every nut and bolt to factory specifications and gave me back a car than handled like a new car. They did not charge me for this because it was important to them for me to be satisfied with their service. In addition, the waiting area is comfortable, has excellent free wi-fi and a machine that pours a decent espresso. Overall, they have never failed to provide the best possible service and make every accommodation possible - from loaners to rides to and from Scott VW. I appreciate them.
April Chase-Lubitz
I highly recommend Scott Volkswagen. I purchased a Golf TDI several years ago from them and was absolutely thrilled with their service department. So as part of the VW buy back program I preferred to stay with Scott as long as their price was competitive. Anthony couldn’t have been more helpful. He listened, encouraged me to test drive every model that interested me, and was helpful in identifying the car that was right for me. He was a delight to work with and I’m very happy with my purchase.
A R
I have been a customer of Scott VW in the past and when I went to buy my GTI they did not disappoint. Tom and Bob really took care of me. I had a small issue which was due to them trying to make me happy in the first place. They corrected the issue without a hitch. Mike in service is EXCELLENT as well, he really earned a customer. Brad should be proud!
Chris Lewis
I have had my new GTI for a week and love it. A big reason is the positive experience I had during the purchase process. The entire team was super helpful. Anthony, Tom, Hayley and Eddie -- thank you! Anthony went out of his way to call me with an update on his day off. Hayley tracked down the exact car I wanted, Eddie was the best finance guy I've ever dealt with and Tom made everything go smoothly. Looking forward to my 10k service so I get to go back!
Kathi Baker
Jessica was my sales person and she did a fantastic job! This was my first car buying experience from a dealership and I will admit that I was very nervous and skeptical, because I didn't want to feel taken advantage of. Jessica was very honest and open about the whole process, and her outgoing personality made this experience truly enjoyable! Even when going over the financing and paperwork process, everything went very smoothly and everyone we dealt with made sure I was comfortable and fully understood the entire process. I would definitely recommend this dealership, and especially Jessica to anyone who is looking to buy a new or pre-owned car. Thanks Scott VW!
Tracy Opiekun
I've had VW leases for years now - on my 5th lease and let me tell you, Christopher Wall of Scott's VW is by far the best car salesperson I have come across. This is my second lease with him and he was awesome! He knew what I was looking for, didn't play games and just worked on getting me the best deal. He also helped make sure I was all set with the functions of the new car, set up my radio stations, and even introduced me to the service department folks. Thank you so much for being a genuine and sincere person! I'll see you in 3 years! :)
Don Manley
My wife and I purchased a 2013 Fiat 500 pop over the weekend from Scott. Our sales representative was Ahmed Towfik. The experience was refreshing, largely thanks to Ahmed. He did not pressure us and was friendly and knowledgeable. Two thumbs way up!! If you're considering purchasing a new or used car I'd highly recommend Scott Motors and suggest you ask for Ahmed. He made the experience especially easy and enjoyable!
Don and Des
dave kendrick
My car leasing experience at Scott VW was handled in a very profession manner that made me feel comfortable and confident from the start. Jessica was deeply knowledgeable about the 2 cars I was considering and could answer questions directly about each one, before, during, and after each test drive. A week later when I was on the road in my new golf, she was available on the phone to answer a question about a new feature, that I wasn’t familiar with, that gave me great peace of mind on my trip.
All things considered, my experience at Scott VW deserves a 10-plus star rating.
Roberta Randall
My experience at Scott VW was very positive. Everyone was very helpful and attentive. Waddy Francis, the sales consultant I worked with, found me a car with all of the features I was looking for and I was driving my new car within a week. I am thrilled with my new car.
Chris Fernandes
Possibly the best service I’ve found at a dealer and was shocked....my cars water pump started leaking so I called around Scott’s vw was the second dealer I called. I spoke with Mike B in service this guy was very helpful and a pleasure to deal with my appointment was on a Monday but I dropped my car off early the week before he called me the next day and they had already serviced my vehicle three days before my appointment! Awesome experience and would highly recommend this business. Thanks again Mike B in service and Scott’s VW.
P.s
Also had my bumper painted on the same visit. Ed in collision gave me a price and when I went to pay when the work was done it was 180$ cheaper what a awesome experience. Really great people.
Kyle Griffin
I worked with Dennis Holley and Nancy Mancini to buy a CPO'ed GTI.
I worked with Dennis when I test drove the and purchased the gti. He was very calm and professional and did not apply the typical "dealer pressure". It was a treat test driving the car and working out a very fair deal with Dennis. He works with you which is refreshing.
Nancy set up the test drive and worked with me after I purchased the car. She was very professional and astute with her calls and followups. After I purchased the car the trunk latch actuator gave out after a week of the purchase. She set up the appointment and was able to get it fixed within the day free of charge.
I have been to many dealers in my time and I can not say enough good things about this team. If you want to be treated fairly and have them work with you as apposed to feel like you are fighting a battle against the dealership itself then i would strongly suggest going here and talking to the staff.
Jason Werner
Great experience with the team at Scott VW in Providence!!
Jessica was an outstanding sales rep. She took the time to understand my needs and hammer out a great deal on a brand new car. I highly recommend Scott VW.
Samantha Musco
I purchased my very first brand new car from Scott VW and my experience with them was amazing. Dennis H. made the process seem seamless. He went out of the way to find exactly what I wanted in my 2016 Jetta, which I absolutely love! Need car? They will work with you! I will be going back for my next vehicle purchase!
Mitchell Brown
So far, so good. I've been to several other VW dealers, and the people at Scott were the only ones who were willing to make an effort to get the model and options I wanted. When that was impossible, they took my order to have a new car built. Delivery is still several months away, but the team at the dealership has been VERY responsive, and the experience was seamless. When I went to the dealer to finalize the order, the person I'd been talking to was off. Someone else worked with me, knew all the details, and made sure my original contact was up on all the details.
This is the third VW I've had...third dealer I've done business with. Best one so far. (Now, just hoping all goes well and the car shows up when promised!)
Peter Kummer
Could not be happier!
Had a fantastic time working with the Scott Volkswagen group in assisting me with finding myself a new car. They helped make the process painless and exciting, I recently purchased a preowned 2016 Volkswagen Jetta S with the 1.4T engine and it runs fantastic! And I feel at home and taken care of thanks to this excellent group of people helping me get started on wonderful car. Excellent manufacturer that never seises to amaze me. First time purchasing a Volkswagen and I can fairly say that I will be back to this dealership to buy my next Volkswagen. The salesman Dennis is an excellent man who is very helpful and caring when helping decide what to buy for a car. He is very welcoming and you will feel very taken care of.
Thanks Again!
A M
Such a pleasant experience buying a 2019 Tiguan from Dennis Holley at Scott VW. He was patient as we made our decision and really helped us find the perfect sized vehicle for our family. The experience was laid back, easy and the price was right! Thank you, Dennis. We will be back again for sure!
Brian Fontaine
I would be lying if I didn't say we had a great experience from the time we walked into the dealership. Jessica helped my wife and I through the process of purchasing our car. She was patient, informative, and ensured everything went smoothly once our decision was made.
Rob Holden
I enjoyed my car buying experience at Scott Volkswagen. I was very pleased with this dealership because they seemed to be very customer service oriented! The car salesman (Jan Michael Gasior) was awesome and was very knowledgeable, answering any question I had. I never felt pushed or obligated to make the purchase. I foresee myself making a future purchase with Scott Volkswagen!
Surya Nishtala
I had a great experience with leasing my Tiguan 2019. Walked in on a Sunday afternoon with a lot of questions about trading in my vehicle and buying a new car.
Hayley was very helpful and patient for all the questions I had for her.
James the Manager was very pleasant and helpful in explaining all my options.
I would recommend to everyone of my friends to think about purchasing from ScottVWW.
Thanks,
Surya Nishtala
Andrew Haveles
Had a great experience with these guys. John there worked along side with me and helped me get the perfect car for me. The whole team was on top of everything and extremely helpful. John did everything and more to help me get my GTI exactly how I wanted it. Definitely the best dealership I worked with while looking for my first car. Highly recommend!
JJ Souza (JJ)
I called at 4 The service folks took me in at 4:15 and had me on my way before 5! Outstanding service
Birch Coffey
I usually dread getting a new car because the process can be so frustrating and most often time consuming; however, my recent new car transaction at Scott VW went a smoothly as imaginable. All of their staff (especially my sales representative Waddy), were friendly, helpful and very serious about making my experience a enjoyable one. Would give them the highest rating.
Rebecca Riley
Had a great experience leasing my new Atlas with Scott! Waddy Francis was not only kind, but listened to what I wanted. Together with Tom, the sales manager, the two made it happen for me with no stress! Very happy with my experience and have already recommended them to two other friends!
Kyle Nademlynsky
It doesn't matter what I say in this review because it will never truly reflect my experience at Scott VW. Earlier in the day my girlfriend and I visited a VW dealership in North Attleboro Mass and had a terrible experience.... DO NOT GO THERE... the salesman was overtly rude to my girlfriend the second we started talking and obviously our decision was made then and there. We left with a very bad taste in our mouths. If you are looking for a VW make the trip to Scott VW in East Providence. Coming from that terrible experience, we were greeted with warm and friendly faces at Scott. Mary Anne was incredible, she made us feel very welcome and never pushed us to make an decisions. We had great conversations, and she even went the extra mile to get me in contact with someone she knew in my career field! After a decision was made we worked with Tanya in the finance department. As this was my first time purchasing a car on my own I had a few questions. She helped me understand everything, did everything she could to get me the best deal, and even gave us both great advice about financial decisions in the future. I truly can't say enough about everyone at Scott VW. They honestly care about there customers and want above and beyond to make us happy. Thank you to everyone that helped us out!
If you are in the southern New England area and you are looking to buy a VW or any car, please go to Scott VW in East Providence, I promise you will not find a better experience elsewhere.
PS. They're dealership is beautiful and has the greatest decor. A classic VW bus and Beetle grace the lobby and old school surf boards hang on the walls. It was such a cool place to sit and talk about buying a car.
Pcluvvw
From service to sales to finance it has been a great experience. Service personnel that are practical about repairs. I worked with Hayley in sales 2 times in the past year and it's nice to deal with someone who isn't pushy and answers all your questions. And dealing with a finance person who treats you like a human being(which is a rarity for this position) made the purchase less stressful. Right people in the right positions makes for repeat business and happy customers.
Erica Salmon
Highly recommend Scott Volkswagen. Jessica was an absolute pleasure to work with. She made the process of buying my 2020 R-Line Tiguan a simple and memorable experience. If you want to work with someone that is both human and knowledgeable Jessica is the person.
Hannah Morse
This was my first time ever buying a car from a dealership. Maria Pizzo who I had for a sales women was so awesome and made everything super easy. She made it so I could get the car as soon as possible with no issues, and she took all my needs into consideration. Ask for her!!!! All the other staff members were also very informative as well and helpful. Thanks guys for making it possible to buy my stick shift Gti ! I love it.
Joshua Johnson
I've purchased several cars here over the years and they have always been awesome. Sales process has been easy and they are very courteous and helpful. Their service department has also been very good when I have had to get work done, which isn't very often! Jessica was my sales person.
Adam Chirico
***UPDATE 1/11/17***
I went back to Scott VW today and The ENTIRE TEAM went above and beyond to ensure I didn't make the wrong decision by giving ScottVW a second chance! I'm elated by the professionalism and effort put into fixing the issues I was having, Its quite a 180 degree path from where we were last week!
Mr. Scott himself took the time to let me know what he expects from his team.
Very impressed. Thanks again to everyone!
-Adam
**************************
I love the car I purchased but there were multiple mistakes that would prevent me from ever purchasing or servicing my car here ever again and would invite you to explore why.
If you value knowledgeable sales staff and a business that stands by their products and services, you may not find it here.
1) While the sales staff was nice, they were unknowledgeable of the services they offered and unintentionally mislead me on purchasing a "certified preowned" car that was not "VW certified" even though they had signage up IN THEIR SHOW ROOM for "VW preowned certified". The car was actually "Carfax certified" which offers little to no benefit to me purchasing the car there.
The sales guy apologized for the misleading signage, but him nor his managers would do nothing at all to make it right besides offer some words of condolences after promising they they would go through everything from top to bottom before I signed the paperwork.
I found out the car was purchased from a rental car place and the 20k miles put on the car were done in under a year which makes me feel uneasy about even stepping in the door.
2) When I drove off the lot, the car was also low on engine coolant and I had to go back ASAP to have it serviced.
It's a shame that this place runs contrary to their core values, I expected better for a purchase as big as a car.
Cindy Votta
My 2018 Atlas was up on its current lease. Chris Wall was extremely helpful. He found a 2021.5 Atlas exactly what I wanted from a competitor and had it transferred to Scott’s. Also, due to me being an existing customer they already had all of my financial information. I was able to drop off my 2018 Atlas, pickup my 2021.5 Atlas, and sign all documents in 45 minutes. Awesome customer service from the GM-James Mardenli, Sales- Chris Wall, and Finance-Tanya McKeage.
David G.
Very satisfied. I scheduled an appointment easily online and received a confirmation reminder the day before my appointment. I was offered a free ride back to work after dropping off my car. I didnt take it, but then to pick up my car they came to pick me up at work, so this was very convenient.
The best part was the transparency about the service they performed on my car. I received a text message with a video from a technician explaining what he thought should be done with a video of the parts of my car treat were in need of repair. So instead of blindly having to agree that my brakes/rotors needed replaced, I could see the damage myself and make a well informed decision.
I've been going here for 3 years and plan to continue.
Matthew Hill
I recently purchased a 2016 VW Jetta SE from Mary Anne (Sales Consultants) and Tom (Sales Manager). Being in auto sales previously, I was not sure what to expect as each dealership is managed differently.
My experience at Scott VW was a hassle free, seamless transaction that exceeded my expectations. It started with Mary Anne and her kind approach. She never got pushy and answered all of my questions. There were a few questions she was not sure of the answer and instead of just guessing, she was honest, said she was not sure and proceeded to get the correct answer.
When it came to the dreaded numbers, my car was appraised fairly and we worked on an agreement. When the Sales Manager (Tom) entered the discussion, he was honest and upfront about the numbers. He built in the warranty and GAP insurance I wanted and we were able to agree on the final numbers.
If you are looking for a honest, pain free and no pressure sales experience, I highly recommend working with Mary Anne, Tom and the Scott VW Team.
On a side note, I have already referred a potential customer to work with Mary Anne and Tom. Keep up the great work and approach to your customers.
Mike Farnesi
How refreshing! Dennis Holley was THE most honest and straightforward car salesperson I have ever worked with. He knew his stuff and just presented me with facts - quick and painless. I would recommend him to anyone looking for a VW at Scott and hope to work with him again in the future!
Su Chu
I dread going to service shops in general but Scott VW always has always given me reasonable estimates (based on calling around to compare their quotes to other shops) and fast service. They also don't pressure you into repairs that aren't urgent, but still alert you to things that might be issues in the future so you be on the lookout. Have had a much better experience here than at other VW dealers.
Tom McDonald
Have bought and leased at Scott in the past. Went in to have my 2012 Passat serviced, got an honest assessment of what needed to be done, considered buying/leasing a new vehicle and picked up my new 2019 Tiguan a couple of days later. Nancy took great care of me. Have recommended Scott to others in the past and will continue to do so.
Rich Plescia
Outstanding car buying experience. Scott was able to get me into the car I wanted for what I wanted to pay in a quick and professional manner. I would highly suggest you visit them for all your Volkswagen purchases!
A big thank you to Nancy for making the process effortless on my part!
William Rafelson
I've been servicing my car here for years and love how attentive they are. Have worked with Kim in service in the past and was very helpful when I had creaking in my car, she evaluated it for free because my car also had a recall that needed fixing at the same time. They offer shuttle service to providence which is super convenient. The free shuttle service offered to and from the dealership is helpful since I work in PVD proper. The driver Joe is super nice too. Probably will get my next car here. Because, what's more fun to drive than a VW (without spending >50k) ?
Gina B
Waddy was an amazing sales representative. I explained what I was looking for and he Found a wonderful vehicle that I’ve always wanted. A 2015 Acura fully loaded with very low miles. I recommend Scott Volkswagen to anyone who is in desire to purchase a used or new vehicle.
It was a very pleasant experience thank once again waddy Francis for making this experience a wonderful one.
We love our vehicle Shirley and Gina
Zahan Akbar
Exceptional service at Scott VW. The GM, James, worked with me to find the car I needed. I was trading in my Passat which I also bought from Scott VW and he was able to beat my expectations by offering me the most competitive trade in value. For my new car, he went out of his way to find and obtain the perfect vehicle that met all of my needs. Overall, I would recommend using this dealership to all my friends and family!
Ken S.
I want to thank Kim in the service department at Scott Volkswagen. I heard a strange noise coming from my 2015 Passat. She made a suggestion to me, which ultimately I was able to quickly and easily fix the issue myself. Because Kim was so HONEST over the phone, it saved having me to rent a car and pay for labor for a non-warranty problem. Most service departments elsewhere more than likely would have just told me to drop my car off and happily bill me.
Thanks Kim for being an honest service department professional and this is one of the reasons why my family will continue shop at Scott Volkswagen!!!
One Very Happy Customer,
Ken
Liam Hamel
I had been shopping online for a car for a few weeks and thought that I would stop by Scott VW to see what they had on the lot. I was introduced a sales woman named Mary Ann. She could not have made my experience with Scott more comfortable or enticing. I was extremely satisfied with my experience buying a car from Scott VW. Try your best to speak to Mary Ann if you are ever interested in buying a car from this dealership.
Kerran Ascoli
Thank you Scott VW and Mary Anne for a great experience buying our 2019 Jetta R Line. Everyone at Scott is always professional, and Mary Anne was so friendly and down to earth; she is a great asset to your team! She treated us like close friends, took the time to get to know us, and made this car buying experience stress and hassle free.
Valerie Conway
Definitely would recommend this dealership to anyone!! Our salesman, Waddy, was extremely helpful, listened to what I wanted, and I never felt pressured for one second. I had an idea of what I wanted when I went in, and he stuck to what I wanted the whole time. Best experience I’ve had trying to buy a car :)
Micaela Condon
I had an issue with my car over the holiday. I was still able to book an appointment online for the day after to have my car serviced. Kim called me to explain the issues and let me know the cost of service. She was easy to get in touch with and responsive. They had the part in stock and I was able to get my car back the next day.
scarletgirl2300
I had an amazing experience at this location! The saleswoman, Jessica, was very genuine and not pushy when it came to giving me and my family a solid price for our Jetta. We went in the day before not even sure of whether or not we wanted a VW and then the next day, we were driving off with the car. All the other individuals that helped us with the process were also super relatable and nice. Definitely recommend!!
armani carrasco
Bought from Scott Volkswagen and had a great experience. My salesman Dennis Holley was so nice and helpful without making me feel pressured to make a decision. This is a great place to buy a car!
Kevin Reilly
I purchased a new VW Atlas from Scott VW and it was a great experience! I enjoyed working with Jorge because he didn't try to play games with the price, he was friendly and low-pressure, and he went above and beyond to help us sell our problematic trade-in vehicle for the highest price. This is a stark contrast to another dealership in Warwick that in effect told me they couldn't help. I highly recommend Scott VW, wherever you live in RI or MA.
tammy kimball
I decided it was time for a new car and knew it was going to be vw so I decided to go to Scott. I had the pleasure of dealing with Jessica and if you should also go there you have to ask for her! She is so funny and personable and really knows her stuff! She was amazing and so is this dealership!
Brandon Casey
I recently worked with Dennis Holley when purchasing a Passat. When first arriving at the dealership my wife and I were sincerely greeted by Dennis. Dennis was extremely professional, took the time to listen to our needs/wants and most of all was HONEST throughout the process - which we loved! Our car shopping experience at Scott Volkswagen was exactly what every person buying a car should hope for. They were friendly, professional, patient, offered multiple options to fit our price point and generous on trade in/purchase price. We love our new Passat and would recommend Scott Volkswagen to anyone - JUST ASK FOR DENNIS! Special thanks to Brad Scott and Lou Dutra who had a hand in our car buying experience!
Lauren Morgado
I am loving my 2019 Tiguan SEL Premium thanks to Jorge Ochoa! This was my first time ever shopping with VW and Jorge was extremely professional, personable, and easy to work with from the test drive to closing the deal. I went to the Scott VW after work one day and picked up my brand new car the next day with ease. My car had a minor tweak that needed to be addressed and it was fixed right away thanks to Jorge and the service team. The employees that work at Scott VW truly care about their brand and ensuring customer satisfaction.
Alecia Bevilacqua
Love my new 2019 Atlas SEL Premium. Hayley LaMarre is awesome and always makes my experience so enjoyable. It was the best experience I ever had buying a car. Love Scott Volkswagen for their honesty and integrity. I highly recommend this dealership to everyone!
Paul O'Hearn
I recently purchased a 2019 Tiguan from Scott VW. Dennis was super friendly and very knowledgable. He answered all my questions and never pressured me to buy. He even stayed late so I could pick my car up after hours. It was a great car buying experience. I would highly recommend Dennis and Scott VW. Thanks so much Dennis! I'm loving my new VW!
Sheila Zuccarello
Dennis Holley was a pleasure to work with in facilitating the purchase of our 2019 Alltrack. Both Dennis and Finance Manager Tanya answered all our questions in an efficient and patient manner. We drove away confident about our purchase and the relationship we'll continue to have with Scott Volkswagen.
ron travassos
I cannot say enough about my experience with Dennis Holley at Scott VW. His easygoing and laid manner may the car buying experience a pleasure. This is the second car my fiancé and I have purchased in the last a 8 months. Both Passat TDI Se. The price of the vehicles and the financing deals were topnotch. The second vehicle, I purchased without even bothering to shop around, went right back to deal with Dennis. His knowledge and thoroughness in making sure I was comfortable with all of the features of my car only enhanced the car buying experience. Everyone always complains about lack of customer service, well it nice to find someone who takes the job seriously with the utmost in professionalism. He has set a high standard that I can only hope the service department can live up to. Thanks again Dennis.
Kristina Lopes
Just recently bought a 2017 Tiguan S and I absolutely love it! I have been to numerous car dealerships and none compare to the customer service I got from Scott's! They promised me the best deal and they delivered 100% Ask for Hayley, she's awesome!
Natalie Darmohraj
Have been coming to Scott VW for years and will continue. They have taken great care of our cars in the service department, which is the main reason we drive Volkswagens. We recently bought a new car and had great service. Jorge Ochoa went above and beyond our expectations, taking care of every detail with the highest level of courtesy and professionalism.
Barbara Crudale
My experience at Scott VW was extremely positive. This is not an "in your face" dealership with unnecessary stimuli. The showroom is spacious, and tastefully decorated. The most positive aspect of my experience, however, was our sales representative Jessica Cohen. Jessica is a true professional. She is courteous, attentive, and very knowledgeable. Jessica was very helpful, and she made our experience stress free. I would definitely return to Scott VW, and I would request Jessica to be my Sales Representative. Thank you, Jessica.
Charlie Sherman
My experience with Scott VW started the minute I walked in the Door. After driving around the lot for a while and picking out a few Tiguan's I was interested I proceeded to the sales center. I was immediately greeted by Maria Pizzo.with a warm smile and and handshake. Afere a few minutes of playing getting to know each other, Maria got down to business! She made me feel completely comfortable and at ease! After a five minutes we walked around and looked at the car I was interested in. Then back to her desk where she worked out a Deal minus trade in that I was comfortable with. I left for lunch and when I returned my new car was waiting for me. What a great experience for some one who started out just window shopping. Thank you Maria and Scott VW Sincerely Dee Dubreuil
Joseph Mercurio
Purchased my new 2016 VW GTI here! I dealt primarily with Danielle and Hayley throughout the entire process. They were both extremely helpful, but at the same time, they weren't overly pushy like most car salespeople can be. The car I wanted had to be located. Danielle found the car I wanted out in Springfield, MA. Both Danielle and Hayley worked hard to get the car secured for me and moved to Scott VW. We came to a fair price for my trade in and the experience was very positive. Hayley even checked up on me a few times after the purchase to make sure everything was going smoothly. Even as a MA resident, I recommend making the trip and doing business with this great dealership.
Dempsey Quinn
Waddy Francis was professional and very personable. Everybody we encountered during our process made buying our car enjoyable and stress free. There is no reason why everybody shouldn't start they car buying experience at Scott VW. If I could give higher than five stars I would!
Clarissa Lincoln
Had a great experience with Denis yesterday! He was very personable and helped me with everything I needed. He made sure I felt comfortable with the car before buying It and I am extremely satisfied! Thank you Denis! Also thank you to the woman in financing for helping me also! 😊 …
Richard Sampson
My car buying experience was at Scotts was excellent. The sales person Maria Pizzo was very knowledgable and made the whole esperience easy.
Thanks to everyone at Scott VW. BTW verry happy with the 2019 VW Golf Alltrack
Xingcheng Chen
Amazing experience. I am shopping around on the market for a used 2018 SE Tiguan. The scott sales team provide very competitive price to me and great patient about my questions on the car. Before that, I went to 3 VW dealers in MA which gives me really bad experience. I finally decided to drive 1.5h to scott to get the car purchasing there.
Jo Chandler
Chris was awesome. You had the car I wanted, and I was able to pick it up the same day.
Mandy Sugrue
Recently purchased a Tiguan from Chris at Scott. I felt very comfortable, got a great price and despite Covid 19 changes/restrictions it went very smoothly and I was so happy with my experience (and my new car!) Chris worked hard to find the car I wanted, with the options I was looking for. Highly recommend checking out Scott VW!
Margaret Petrie
I just bought a new VW beetle coupe. Great little car, sleek, good looking, easy to drive. Jorge Ochoa made buying a car fun. Thank you Jorge we are very pleased with our unexpected purchase.
Jonathan Walsh
I recently worked with Glenn Horton, at Scott VW in East Providence, RI.
I did not end up purchasing a car there, simply because another VW dealer nearby happened to have the model and color I wanted on their lot. Glenn would've have brought in the car I wanted, but, well, I couldn't wait.
I just want to recommend Glenn. He was convincing without pressuring, and gave me all the information I needed. He would even take me out on the lot to really look at all the models and colors, to get a feel for them. He's someone I would work with again. No no-nonsense, just good information, and genuine.
Kelsey Farrell
I had a pleasant experience at Scott VW. The customer service was outstanding and I left feelings completely satisfied with my purchase. Also, Chris made the process simple and stress free!
tomdorhunt
We could not have been happier with our service at Scott VW. Anthony was so patient, showing us as many vehicles as we liked, as we tried to make this very important decision. In the end, he found the perfect car for us. Very helpful and friendly. Thank you, Anthony!
S D
I purchased a 2019 Tiguan from Scott VW. Their prices were better than the local competition. I've had good experiences with their service dept over the past 15 years with 2 other VWs. The sales dept, not so much. Poor follow up regarding my registration/plates.
Bill Dennis
Anthony was great! We went in on a cold Sunday for just a quick look at the Golf Hatchbacks, which we thought we wanted after looking at Mazda 3's. We sat in a few, and decided we didn't quite like them, and he suggested the Jetta or Passat for our needs. We made an appointment for the next Tuesday morning when we both had more time, and after researching cars, we vectored in on the Jetta Sedan SE, manual transmission. After a long test drive, we settled on a car, and the negotiations went well - we were more than satisfied with the price. Highly recommend!
Terry Meyer
I do love my Golf alltrack. as much as I liked my old audi, and more than my old volvo. Its energetic, tight wheel base, Very comfortable, fits short me.
I even enjoyed the process of buying my car from Maria, who was more of an advisor than a salesperson. Thank you Maria.
Lori Mcgee
My daughter, Carly, wanted to try and lease a car - we went to Scott Volkswagen and had the best experience with Maria - she did everything she could to make the lease happen. She has a great personality and sense of humor.
andrew doolan
I brought my GTI in for some work this week. The team was incredible. Kim helped me out without hesitation or frustration and explained everything perfectly. The team had to replace my cam shaft, cam follower, and timing chain tensioner. They were able to get this job done in one day. Would highly recommend getting servicing done here. You night pay a bit more but the service and quality is worth it.
Mary Denham
Today I went to Scott to test drive a Tiguan. Waddy was my sales person. He was terrific. Answered all my questions, took me on a test drive and was so patient with me. I left there at 11 and went back at 4 to pick up my new Tiguan, all ready to go as promised. Best car buying experience ever. Thanks Waddy and Amanda.
Ivette Rivera
I'm glad to say, that my 2019 Tiguan is a great looking SUV. I'm driving my number 4th Volkswagen. Thanks Jorge for all his answered in the sales process. I truly recommended Scott Volkswagen as they make me feel part of the family. Great sales team
Erin Terry
I had such a wonderful experience working with Jorge Ochoa at Scott VW. I have been to other VW dealers in the past but Jorge provided my best car buying experience to date! He was knowledgeable and made me feel very comfortable. I've been driving VW's for more then 15 years but I learned things from Jorge that I never knew before. He was helpful and understanding and made it fun to buy a car. Go see Jorge at Scott VW! You won't be disappointed!
Jaret Quinn
Dennis is your top salesmen! Knowing he was there for 34 years ensured me that he would steer me into the right direction for my new car! Dennis helped me set up the bluetooth in the car and he also was able to get all the paperwork done before I had to leave for work. I was very pleased by how eager Dennis was to get me the car best for me!
Pan dorra (Pandorra13)
Jessica helped me get into a car after my previous one fell apart. She was very helpful and wonderful to work with. I love my new car.
The financial guy Eddie seemed to drag his feet on the paperwork and I kept having to call in for updates. That was the only down side
patrick wallace
I had a very good experience at scott Volkswagen. Waddy was great. A very nice man. I had no problem bringing my own finance company loan in other to buy a 2016 BMW x3 XDRIVE 28i for my wife. Because I was treated with respect I will recommend this Dealership. GOOD WADDY YOU MADE MY WIFE DAY, MONTHS, AND YRS TO COME
Stephanie O
We've been taking our old car to Scott for ages and it is always a pleasant and trustworthy experience. Just bought a new car - Jessica made the process so fast and easy, we were surprised to be out with keys in hand so quickly!
Nick Iadeluca
Jorge was and excellent sales person. Would give me constant updates about the car which helped with the buying process. Overall I was an extremely satisfied customer. Scott's made the car buying experience painless.
Amanda Estrella
I am absolutely in love with my 2019 VW Tiguan! Scotts thank you for always being great, this was my second purchase from you and most definitely not my last! A special shout out to Waddy Francis, your personality is great and it was an enjoyable experience doing business. See you all soon!
jeremy martland-kile
Recently purchased car from Scott VW and Ahmed T. was our sales rep. He made everything easy and painless as possible! Very professional, honest and friendly. Would highly recommend seeing Ahmed if you're looking for a car.
Tom Ferreira
My family and I leased our new 2019 Atlas from Scott! We love the vehicle, we love the features and Jorge Ochoa made the experience so easy! I would highly recommend Scott VW and Jorge to anyone looking for a vehicle!
David Vandale
My girlfriend and I arrived late on a Sunday to look at Jetta's. Despite the dealership closing soon, our Salesman Ahmed and the Manager James both made no mention of the closing time and were very patient with us making a decision. It was only after the fact we realized they stayed hours after closing to assist us. They were transparent about the financing process and offered honest advice on allowing us to get our best rate. Understandably, we couldn't close the deal being so late on a Sunday, so we returned Monday to finalize matters. Ahmed was extremely pleasant, courteous and we felt like we could relate to him on a personal level. There were no sales tactics, no pressuring and the process went very smooth. Ahmed was an absolute pleasure to work with through the entire way, and he'd only been with the company for a week. The only catch to the process was that our floor mats were forgotten when the car was detailed, but Ahmed even came in on his day off on a Friday to hand over the floor mats. Ahmed, James & everyone @ Scott VW, I appreciate you helping my girlfriend get into her dream car, a Red 2016 Jetta! We will gladly recommend you to any of our friends who are interested in a VW Vehicle.
Gail Lawson
Scott Volkswagen staff are polite, efficient and very easy to deal with! Anytime my car has needed service the work was well done with minimal wait time. Moreover they have the BEST coffee machine!😀 …
L Clegg
I had an exception experience buying my Beetle Convertible. Jorge Ochoa was outstanding. He was very knowledgeable regarding all the aspects of the car. He was kind and professional. I am a customer for life.
Samantha Dwyer
Kudos to the team at Scott Volkswagen.
Let me start by saying this was my first experience with Volkswagen. I have always been a loyal Toyota owner until... I had a series of extremely unfortunate events at my regular Toyota dealership. For the record I even tried a few others near me and it turns out they’re actually all owned by the same person, needless to say I still had no luck and they are all bad news there’s not an honest one in the bunch!
Being a Rhode Islander of course I had heard of the Scotts and Scott VW before so, I finally decided it was time for a change and just gave them a call.
I spoke to Hayley LaMarre, she was a breath of fresh air! I was obviously really nervous about making the switch, not to mention dealing with all the typical hassles of a car purchase but...NOPE NONE OF THAT HERE!
No sleezy sales tactics and it was a gimmick free visit (seriously)! Hayley personally handled every thing right over the phone for me, she even took care of my insurance, I told her my agent’s name and she got everything in order for me.
I promise you this is only the facts! I couldn’t head over until 5:30, I found out Hayley’s shift actually ended at 5, but low and behold she stayed to make sure I was taken care of! This never happens... I couldn’t believe it, I really just thought, brace yourself your gonna show up and deal with nothing but: “ ohhh that was our “internet” deal or ohh sorry Hayley said that but that cars sold, hey we can sell you this one for an extra $50 a month”, but that didn’t happen!
Here’s what happened:
I drove to Scott and arrived well after 6. Hayley was still there, I sat with her and reviewed a couple of documents, everything was exactly what she had explained over the phone, Hayley walked me over to the gentleman in finance, (I didn’t even really need to sit down) I signed a couple of the documents that Hayley had already reviewed with me ( NO SLEEZY LAST MINUTE SALES PITCHES WITH THE FINANCE GUY EITHER!!! Kinda unbelievable), this took exactly 4 minutes. He was a really nice guy too! Hayley waited for me and when that was complete she walked me over to meet Mike in service, Mike scheduled my first oil change visit, explained what that visit would be like, and how they could accommodate me during that visit. ( I honestly thought to myself, “OK HERE COMES THE SLEEZY SALES PITCH”, but Nope it was really just an introduction) then Hayley walked me out to my brand new Tiguan! Yay!! She showed me the basics, (thank goodness because it is a little different than I’m used to) then we got into the fun stuff Apple CarPlay, Sirius Radio, all the goodies! Finally, I drove away ecstatic in my brand new car that same day! My entire experience was really fabulous and my visit took less than an hour.
Nancy Lynch
I would like to give a five star salute to 2 Scott employees.
Kimberly Lexner in service is the bomb! The girl loves glitter and shine she does! The second salute goes to Nancy Mancini in sales she promised to get me the particular car I wanted, and she did. Not only did she program the car to wish itself a happy birthday ( I treated the car to a spa treatment that day), she programmed it to remind me to get it inspected!
Michael-Paul Duarte
I purchased a 2018 Passat Se TSI and i love it. The Salesmen Todd Reilly was awesome and very informative. Did not push me to buy, just understood what i was looking for and executed the sale. i recommend anyone and everyone to visit Scott Motors in East Providence RI.
David Hirschfeld
Purchased a VW Tiguan in December 2017 from Scott Volkswagen and our salesman was Dennis Holley. Dennis made the buying experience incredibly easy and found the exact car we were looking for even though we actually live in Texas. I would highly recommend Dennis if you are looking for a new car. He is a true professional!
Robert Risio
Just a short note to thank Scott Motors for the truly professional help they provided me in my recent purchase of a new Passat SEL. From start to finish the Scott team met my expectations . Special thanks to George Ochoa in Sales and Ray Massey in Service for their patience in answering all my questions and making this purchase a pleasant experience.
Natalie Nic
I had a great experience at scott vw!! Anthony was an amazing salesperson!! I love my new Tiguan. He and the sales manager Brian got me a great deal that fit my budget. It was the best car buying experience that I have ever had! I cant wait to come back and visit with the 3 free oil changes that they gave me!! If your in the market for a VW i would strongly suggest Scott VW..
Mary Gannon
I would like to thank Dennis Holley from Scotts Volkswagen for helping me with my purchase of my used 2016 Volkwagan Tiguan. I also would like to thank everyone in the finance department for staying very late last night to make sure I was able to leave with the suv. I would definitely recommend this dealership. They went above and beyond to make sure I was happy. I am thrilled with my purchase!!!!!
Alex Dias
Since it was my first time buying a car, I didn't know what to expect. Tom was down to earth and very personable. He made the car buying experience extremely easy. I would recommend to anyone!!
Rob L
If your thinking about buying a Volkswagen, Scott Motors is where you should go. Really outstanding experience with my recent purchase of a new VW Golf. Hayley my salesperson was very knowledgeable and professional. She even came in on her day off to deliver the car to fit my schedule. I've purchased several VW's from Scott Motors and wouldn't go anywhere else.
Rebeca González
Employees were kind and they did their job in the appointed time
Arvonn Tully
Good service and always friendly, like you are part of their busy family. They have been very prompt and always get the job done when they say at the price they said, no surprises. Sure you could pay less at a some other place, but they would not be as accommodating with shuttle service or car washing, or original parts. This team is excellent and won't oversell on parts or service that you don't need. The same faces greet you each time, and the they haven't wasted my time. Thanks Hank and Lonnie!
johann ustinov
We bought our new Jetta from Scottvw in November. We could not be more satisfied with the efficiency, diligence, and cordiality. The car is a gem and so is Scottvw. Thanks.
Okan Ustunkok (alias Johann U)
Brooke Bian
I bought a beetle from Scott. The sale's lady Jessica is supper passion about her work and really responsible person! She helped me get a good deal. It's a great experience to buy a car from Jessica VW.
Christina Della Torre
There are absolutely NO WORDS to describe the way James and Dennis took care of me. Being a Hospice Nurse, I was in dire need of a newer vehicle, since my 99 Altima was no longer safe for me to drive. James worked his magic and provided an affordable also beautiful vehicle for me to be able to provide care to my patients through out Rhode Island. I can not say it enough!! They are the BEST OF THE BEST!! I’m indebted and so grateful for James & Dennis!! Also the whole crew who detailed and worked on my new Vehicle!! You ALL have made My Holidays Brighter... and Safer.
Thank Youuuu✌🏼️🧡⚓️🐬
Leona Russell
Purchased a Honda crv 2011 today. Sales rep Dave Beaupre was great. Tanya the finance Manger was very helpful with all my concerns. There were no pushy sales people and every one said hi. I would recommend this dealer to every one. I only looked at one the one I went to look at. They had a huge selection on the their lot. They are even taking care if regI string the car, inspection and contacting my insurance company. 5 stars
Bob Annaldo
Recently leased VW Tiguan S from Scott VW. Had a great experience. Tom Peasley was my sales consultant and he was top notch. Also worked with Tom Bonarrigo the sales manager and Tanya in finance.
They were all professional, to the point and not wasteful of my time. Those are rare traits in my experience with car dealerships over the years. I would recommend Tom and staff if you're in the market for a car or suv.
Gilda Hernandez
Fantastic experience trading in my 2012 EOS for a 2016 Tiguan. Waddy Francis was helpful, responsive and courteous. When I picked up my newly pirchased vehicle all items on my checklist had been completed and car was spotless.
Kaela Nute
We just bought a 2018 Tiguan from Tom Peasley and could not be more pleased with the process and level of customer service. Tom made the whole car buying experience so easy and hassle free. He answered all of our questions and was great! We couldn’t be happier with our new vehicle, Thank you Tom!
Robert Self
Just leased a 2015 Golf, working with Hayley LaMarre, and she was great. Very easy to work with, got me the car I wanted, no big $$$ hassle, etc. I leased a 2012 from Scott as well and was just as happy. The turnaround from the 2012 to the 2015 was very easy. Would certainly recommend.
Margaret Smith
First Samantha squeezed me in at the last minute, then Derek gave me great service. This was at a time of great need due to the fact that a close family member is gravely ill and my car is needed for airport pickup duty. I truly feel as if I am a valued member of the Scott Volkswagen family.
Thank you all!
Joe Costa, Jr.
My Passat has 329,000 miles on it. Scott VW are the only people I will trust with this "old gem"! Great people, great service and the most honest mechanics I have ever worked with! Thanks Scott VW for all you do. Let's shoot for 500,000! Woo Hoo!
Pam Nelson
In these uncertain times there is one thing I'm certain of Scott motors has one of the best salespeople around.her name is tanya.she went above and beyond in making the process easy! Stop by and seek her out.shes the best!
Patricia Chace
I had a smooth and pleasant sales experience at Scott Volkswagen. Thank you Nancy, for anticipating all of the details, and getting things done as promised. I would definitely recommend this dealership!
Bryce Kipp
I was in the market for a new car. I found one on the Volkswagen website that I really wanted. I went to take it for a test drive and my product specialist was Jessica. As someone previously described Jessica's test drives as "joy rides" and that is exactly what it was. She explained the car down to every single last detail. She didn't hesitate to answer any questions, she was extremely thorough. I did not feel pressured to purchase anything, Jessica's enthusiasm and passion sold me. Overall would HIGHLY recommend Scott VW to anyone looking for a new car.
This next part is for the internet sales portion of Scott, I inquired about my interest in a car on a Monday and I never heard anything back (except the automated message reply) until I finally stepped on the lot and met Jessica on Friday. I would like to see someone reply to internet inquires a little faster next time.
Lily daMota
Amazing dealership! The employees at Scott VW will always go 'the extra mile' to provide great service. (....Not to mention they have an awesome fish tank, AND free popcorn and free coffee!!!)
Shoutout to James who is extra awesome!!!!! Thanks Scott VW, you are truly most excellent and good to your people!! :)
Mr. 365
I've hade my Volkswagen for two years and for any and everything I come to Scott's VW because I trust them and that what ever work being done will get done with superior professionalism.
Clean and professional environment. I feel comfortable when I get my car serviced almost as if I'm at home love the accommodations..
Richard Bennardo (Rick)
Pretty good place to buy a car. Sales people are friendly and very helpful. Bought a new VW from them. They were very easy to deal with & they gave me the best deal!
Liz Murray
I had a great experience working with Nancy this afternoon. She was helpful and patient with me as we worked together to find the best car for me. I would recommend checking out Scott VW when searching for your new car.
Manuel Silva
Fast! No appt. Just a call and they took me right away.
Lock Stock and Daria
Great experience! 2nd Jetta for us! No pressure, no hype. Salesman Tom Peasley was very pleasant and the sales manager worked with us to get the number where we needed it to be. We love the Volkswagen product as well..very reliable vehicles.
Jess Galatro
Dennis Holley was a kind and patient sales person. The dealership was welcoming and has a great selection of VWs. Glad to have bought my 3rd VW from Scott. Buy a car here so you and meet Eddie... he's a person who makes the world a better place.
Kevin Callahan
I am a long time volkswagen fan, and i always go to Scott VW for all my sales and service needs. The team at Scott VW is second to none when it comes to customer service. James and Dennis always go the extra mile to make sure that you are well taken care of. I will never buy another vehicle anywhere else. A big Thank you to the team at Scott VW.
kevin li
I brought my 2010 Tiguan in this dealership back in 2012 and have serviced my vehicle here since then. The staff are very knowledgeable about what they do and they appreciate their customers. One time, I had my Tiguan roof fixed for $2k+ and it broke after 2 years, which was 6 months after warranty. Ray in service department explained everything to VW corporate and the corporate granted a 75% off.
Scott Francis
I stopped by Scott VW in East Providence the other day and the trip was well worth it. I was quickly greeted by Adam Brown and he showed me everything I was interested in and I didn't feel pressured to buy on the spot like I did at all the other dealers I went to that day. I will be back soon to purchase my new GTI.
Colleen Daly-Tinkham
My husband and I stopped bye on Sat. just to look at a new Jetta and we were greeted by Waddy who was very nice, he showed us around and low and behold hooked us up with a great deal on a Jetta. We want to thank Waddy and the folks at Scott VW for our new Jetta.
Joseph Garland
I was quite impressed when I walked in the door. The place has a great vibe to begin with. I was greeted with smiles and treated like a friend, like I had been buying there for years. James and Jessica made it very easy. They were very patient and accommodating. At no time did I feel rushed or pressured. It was a genuine experience and much appreciated.
Eric Barber
It's been many years since I bought a new car. Jorge Ochoa, my sales guy was great! I will definitely tell other people to go to Scott.
steven goncalves
great customer service
had my vehicle serviced in 2 hours as promised
clean comfortable waiting area
knowledgeable technicians
Makenzie Moniz
I really really enjoyed the experience at Scott Volkswagen. My salesman Anthony was the best! He found me a car that absolutely love! If you're in the market for a Volkswagen go see Anthony you won't be sorry!!!
Mia Santos
Dennis is the best! he was Beyond helpful when it came to showing me all of the cool features that come with my new Jetta! He made my car buying experience the best!
Ashley Marie
I had such a good experience buying a car at Scotts. I went to many volkswagen dealers around the area and Scotts was the most willing to work with me and beat any competitive offers from other dealers. Hailey was my salesperson and she was very nice and helpful during the car buying process. I would definitely recommend checking out Scotts VW.
Margaret Mellor
My experience at Scott Volkswagen was excellent!! Anthony helped me find my Volkswagen car. Anthony was informed, enthusiastic, and made my car lease experience very enjoyable. I would highly recommend seeing Anthony and a visit to Scott Volkswagen!
Molly Coogan
Mary Anne and the entire team at Scott were very helpful throughout the entire sale and worked hard to make sure our trips from the Vineyard to RI were productive. We're very happy with our new car.
Joel Avila
Just leased a 2015 CC with the help of Danielle who provided quotes online and then Hayley who took me for a test drive and closed the sale. They were both very helpful and professional, making the car-buying experience relatively stress-free.
Ruthie Allen
I recently purchased a 2012 mini cooper and I could't be harrier. Anthony made the process fun and easy. I found the vehicle on car gurus and drove an hour and was not disappointed. Its not always an easy process buying a car but scott vw made it quick and painless.
Nicole Siegert
I just bought a used VW from Scott's Volkswagen and had an all around great experience! My salesman, Ahmed, was great and went the extra mile to help me find the right car! All VW employee's were very welcoming and helpful.
Tim Gerrish
I've leased multiple vw's from Scott. Haley is knowledgeable, listens, and finds the car with options that I want every time. Service is timely and done correctly every time!
Shannon McMahon
Waddy is the greatest!!! Definitely not your average dealership! This guy worked for 4 weeks on getting me my dream car, at a great price!!! Can’t say enough about him!
Petr Hejl
I had a problem with my VW while passing through Providence, which left me unable to continue my trip. Scott VW was the nearest service, and Shamus from service department had me set up with repair and a loaner car in less than 30 minutes. They got the work done well and returned my car clean and ready to roll. Thanks!
Sean Hogan
We worked with Dennis on a Volkswagon Atlas. It was a great experience and we are very pleased. He was very knowledgable and patient, explaining the various options and difference in price. The process was easy and we highly recommend Scott Volkswagon and Dennis.
John Leclerc
Anthony was great because he listened to the deal I wanted then went to bat in my behalf to get
the most out of my trade and the lowest possible price for my new Rline 2017 Passat. I love the car and get tons of compliments on my new wheels.
Jethro Craig
Love them. Buy a car here, they'll work out a deal that's affordable for you. Friendly but not pushy sales staff. Service staff is great. Schedule any checks or maintenance early though, they are busy with devoted customers!
Marvick Felix
Amazing service and Tom took great care of me. Everyone in the dealership is super nice and easy to talk to. They make sure you leave the dealership feeling 110% satisfied. Go there!! #VW
Rhea Levin
I always have a great experience when I come here. I appreciate the waiting room's internet accessibility and complimentary beverages and popcorn. The service is fast and efficient. When you are always on the go it's comforting knowing I can continue working while getting my car serviced and prepped for the coming winter.
Julian Mardenli
Great experience at Scott VW, would highly recommend visiting them for your next car purchase. The general manager is very informative and was able to get me to a price that I was pleased with! Overall excellent experience. Thank you!!
Seth Louis
I don't care what anyone has to say, I had a great experience purchasing a car here. The team at Scott's Volkswagen went above and beyond to help me when I was in a bind with high insurance payments and for that I will always purchase my car is here!
Nancy Harding
Great customer service from Waddy Francis, he is polite and very customer focused would recommend Scott VW to everyone! The dealership is uniquely decorated with memorabilia and they play the best music!
Susan Silveira
I love my new EOS! My experience a Scott Motors was stellar. We walked onto the lot and was greeted by Adam Brown, who showed us the EOS and explained its many options. There was no pressure sales involved. He was kind, courteous, patient and allowed us to go at our own pace. By the time we left the lot that day, we had a new car!!
I also worked with John Goding who sat with me in my EOS and walked me through the many dashboard functions that we are still exploring. John told me about some websites and phone apps that would help me to learn about some of the functions of the car as well. He was very knowledgeable and answered every question I had with no hesitation.
Both salesmen were top of the line. I would recommend either of them to guide you through your next car buying experience. Thanks Adam and John!!
Kevin Clark
Ordered my 2019 R in a custom color at Scott and am one of the lucky few to have got one. Dennis communicated with me throughout the whole order placement, waiting period, and buying process and was a pleasure to work with.
Heather Sylvester
Just bought my beautiful new beetle convertible. I can't say enough about how accomodating and wonderful both Dennis and James were to deal with! They bent over backwards for me and I truly appreciate it!
Jennifer Weaver
Just bought a new Passat and absolutely love it! Anthony was an amazing salesman ... down to earth and not pushy at all! Made a day spent at the dealership pleasant!
Lindsey Richichi
Leased a Jetta at Scott VW and could not be happier with my decision! The salesman I dealt with, Dennis, was extremely nice, helpful, and professional throughout the process of choosing the perfect car based on my criteria. Thanks again, Dennis!!
John Dusel
Scott Volkswagen in East Providence RI had the best salesperson named
Anthony, and Brian the sales manager got us a great deal! Do yourself a favor and go see them. You won't be sorry!
Theresa Mahoney
Hank was awesome!
He got an ugly spot off my car while I was waiting for my front and rear brakes to be installed. Didn't have to do that, saved me over 400 dollars.
Service is always outstanding here.
Thanks
Theresa Mahoney
Barrett Borden
Thank you Scott VW for a straight forward and fun car buying experience. Jessica was honest, positive, knowledgeable, and respected what I was looking for in a new car. The tdi buyback could not have gone more smoothly. Sad to say goodbye to my tdi sportswagon, but excited to say hello to my new all track! vvvroom!
Sharon Of In The Thick Of It Blog
I had a great experience at Scott’s with salesman Jorge Ochoa. We couldn’t land on a color and desired accessories he spent so much time finding my mom a car she really enjoys!
Mark Golec
We purchased a used 2013 Beetle Convertible from a non VW dealership in Mass. The GPS was not functioning properly, I called other VW dealerships to try and find a way to re-calibrate it, but Scott VW was the only one that would try to help over the phone, and said I could stop by anytime I was in the area and they would take a look. Thank you to Dennis and Kim who were very helpful and professionally responsive to my questions. Even though I did not schedule an appointment, when I did stop in (I was in the area), they took me right in. Sad to say, the radio/GPS was not able to be re-calibrated, and I will need to get a new unit, but Kim took the time to explain what was done, and the different options I had to rectify my problem.
Emily Mailloux
Sales consultant Chris Wall was amazing! Helped me find a great car with everything I wanted and explained every aspect of the car. Amazing guy and sales consultant!
Robert Goff
New Experience with this dealer. Much better than my old dealer after it was "sold?".
Mario AGJr
James was FANTASTIC...Got me into my new vehicle with amazing ease and speed..Got me the price I wanted...
Tanya was incredible in finalizing my paperwork..
Highly recommend Scott VW
Aaron Melo
Had a great experience here. Kim in service was extremely helpful with everything I needed, and the technician Josh Pacheco took great care of my car. Will definitely be back!
Stacey Orokos
I had a wonderful experience at Scott Volkswagen with Nancy Mancini. She helped me get the 2016 Tiguan that I love. Thanks Nancy for dealing with all the silly questions from me and my husband.
caryn dunlap
thank you to all at scott volkswagen, especially kim, for making every visit for whatever reason, a pleasure. it is hard to wait for anything these days, but at scott, it is hard to leave when the work is done! my dog is not only welcome, but his name is remembered and he is treated like a family member! i look forward to a warm bag of popcorn, a treat for jack, and some down time to catch up on a good book! regarding service of my car?, scott leaves no stone unturned. all questions are taken with serious consideration, nothing is ever done without my permission, and my satisfaction is most important to them. who could ask for anything more!!!
Tracy Jamieson
Was nice scheduling online and choosing the services I needed.
JAY HACKETT
Every detail in our relationship with Scotts for 11 years has been topshelf from VW purchases( 2010 Passat and 2018 Tiguan)....their body shop....Accessories,
parts dept..nothing but sterling reviews from our family...... we also bought a 2003 Passat that was on their lot but we went through another dealer for that...love the VW product line
Greg Luiz
I just wanted to take a minute to thank Sean in Service for his help yesterday as it is much appreciated. Someone trying to do repairs on their own can sometimes be treated roughly by a service department but Sean is always willing to lend a hand if able. Thank you again.
Beecher Leonard-Fritzmeier
Another great experience at Scott VW! Waddy was welcoming and patient. He was wonderful with my kids and made sure I felt comfortable with my purchase.
Michael Duffy
Seamless and enjoyable experience buying a new car. Chris was knowledgeable and super helpful in helping us get the perfect car. Thank you.
Mary Silva
Great experience!!! Jessica was the best! She made sure we bought the right car for us, that also fit in our budget!!! We will definitely be going back for our next vehicle!
Alexa Placido
Best car shopping experience ever! John was great to work with and very accommodating. We would definitely recommend the dealership and John to our family and friends.
Jake Little
Scott vw is a awesome place to buy a car. The staff is very friendly and helpful. I went in and spoke with john ruginski and he was so helpful and awesome to work with. Great place
Walter Sebastianelli
5 Stars .. I've been coming here for several years now. The staff have always been friendly and courteous. Their service is outstanding. My favorite service is a pick up at my office in Providence after my vehicle has been serviced at no extra charge.
Devansh Jain
Recently bought a Jetta from Scott VW. From the start to finish it was a great experience. All the dealership members are helpful and understanding. I would recommend Scott VW.
MacKenzie Cucino
Jessica was the best salesperson I've ever dealt with- she made the whole process easy and bent over backwards to get me the exact car I wanted (at a great price, too!)
Carolyn Lenling
My husband went in to casually look at some cars and walked away with a fabulous 2015 Passat! Hayley Lamarre could not have a better salesperson. She was knowledgable and extremely helpful!
David Brush
Thank you Scott VW, and John Goding! I just logged the first 100 miles on my new Passat, and love it! Anyone looking for a new car should talk to John, he was very straight forward. Thanks again!
Andrea Martin
Leased a 2016 Jetta and I must say it was a pretty great experience. Hayley was beyond wonderful in assisting me throughout every step of the process. Definitely recommend!
Ronald Freeman
I had two issues with rattles on my 2015 Jetta TDI. Another dealer could not find the issue but after review the service crew at Scott found the problem and corrected them noting TSB's for both.
Thank you
David Ho
Just leased my 2nd car with Scott VW and it was a quick and easy process. We worked together to sort out a satisfactory for both parties and I'm glad I stuck with them for my 2nd VW.
Giovanna Mercurio
I just purchased a 2014 Jetta and my experience with Anthony was great. I appreciated him always trying to address my concerns in a timely manner.
dan mulligan
I have purchased two vehicles from Scott's VW. Very professional. No hounding or pressure. The service department has always gone above and beyond as well.
Jack Richter
Just bought a car from Jessica Cohen at Scott VW. Puts all other car salespeople to shame. No pressure, knowledgeable and service oriented. Worked hard to make the transaction work for both parties.
Emmett Goods
Great service. In and out. Friendly and efficient Z
Felix Wright
Really enjoying my Passat I bought from Marc Steinberg. Marc has constantly followed up with me the last year. He even has helped with the scheduling of my service.
Madi McCulley
Awesome experience at Scott Volkswagen! Hayley was extremely helpful at getting me approved and into a new-to-me car!! Super friendly!
James Taft
Well we bought a car and we were only looking. Great people for sure.
Meghan Capuano
Bought my first newer car today. They answered all my questions and gave me the best finance deal for my horrible credit. Everyone was great!
Jacob Slattery
Had a great experience buying a car with Scott Volkswagen. Everything went very well the sales representative Hayleyy Lamarre was great I would recommend asking for her when buying from this dealership.
Heather Jespersen
Dennis is always very considerate and takes care to get me a good car. And it's always a ray of happiness to see Sal. Attractive waiting and sales area.
Billy Conger
Employees are great and professional. The place is clean and they offer pick ups and drop offs if you need to leave ur car there. Bought a car from them and they are very good.
Et8 Josephson
Incredibly nice staff. I get my car serviced at Scott, and am even considering purchasing a new vehicle for my fiance because they are trustworthy.
Catherine Hanuschak
My husband and I had a great experience working with Dennis. He was very accommodating to our needs and knowledgeable about the car we were looking for.
Vicki Tovar
I had the pleasure to have Ahmed T. to find the perfect car for my needs.He was so patient and helpful with all the paperwork I needed to get done.He didn't mind at all that I asked several questions.He is great at what he does!I would strongly recommend him to family and friends.Thank you Ahmed for your great and kind demeanour.
Maglius Quintero
Mary Anne was AMAZING! It felt like a longtime friend was helping me figure out what was best for me when I had ZERO idea where to even begin. I’m going to come here for all of my VW needs.
Sergio Motaco
If you’re looking for a great car buying experience talk to Jessica. You’ll get a really great deal and she’ll make it easy. Wicked easy!
Scott Gibbs
AS always, service was responsive, communicative, and efficient.
Vincent Yang
I got my gold gti and I loved it! Ppl are very helpfully and easy to work with here. Definitely the best vet dealership in providence region
Daniel Hughes
Excellent customer service and constant communication
Louis Tomaselli
Always receive great customer service when getting repairs done.I've been a customer for over 8 years and will definitely buy another auto at Scott Volkswagen.
A Dmitryukov
Buying a new car and dealing with car dealers never been my favorite but I was amazed with such a friendly exceptional experience with Ahmed @ Scott VW he was so friendly so easy to talk to and so helpful deciding which car is best to fit our needs & was so transparent about pricing and payment options highly recommend.
CATHERINE MCGOWAN
Thank you so much Waddy Francis for a painless sale of my 2016 VW JETTA. You made the experience not only easy but we even enjoyed your welcoming disposition.
robin erban
What a great experience from start to finish. Waddy was very helpful and I was not pressured into buying. Would highly recommend to anyone looking to purchase a VW :)
edgar santos
I highly recommend Scott’s Volkswagen of Rhode Island, this was my first time getting a car from a dealership and it was the best experience ever, thank you so much -Mary Anne- for making it possible, I’m loving my new car...
S
Great buying experience, Ahmed is very personable and helped us feel comfortable about our choice of VW. Also gave us a good deal
Andrew Wasser
Jessica was great! Highly recommend you go see her! Very satisfied!
Pat
purchased a 2014 tdi from waddy had an excelent expierence love the car and would recomend them above other local dealerships to anyone looking for a vw i found them fair in price and honest also thier sales system isnt to be pushy or hounding but to be acomedating which gave me a far better time shopping there and ended in me buying the car
Pat Rooney
Ali Streit
Nancy, Marc and the rest of the team were great to work with throughout the entire process. Will definitely recommend others to go to Scott VW.
Marta Rosol
Service quality and consumer professional treatment
Rossini Felix
A very big thank you to Chris and Scott Volkswagen for letting drive away with my new car! They were very welcoming and they put your needs first!
Tatiana Melo
Working with Haley was an amazing experience, she was very knowledgeable, caring and looked out for my best interest, answered all my questions, did everything I asked and more, high recommend you go see her at Scott’s!!!
Domenic Fusco
the service was quick, accurate and staff was great
Kelly Golden
Anthony was a very helpful associate. He was able to give me several options to aid me in coming to my final decision. He created a very positive experience.
Gretchen D
courteous staff, tried to cover repairs as much as possible under warranty or with coupons. Tech willing to spend the time to thoroughly explain the issue with the car.
Lynne DePalma
My salesman, Ahmed, made my experience super!! The finance man was very helpful, friendly, and warm. Overall, this experience was excellent.
Jane Deery
Fabulous dealership honest and trustworthy and excellent and beyond service department....really love their shuttle service
Matt Oliveira
Awesome experience. Jorge was the man...got it done quickly and finance had me in and out explaining everything clearly and accurately. Would recommend to anyone!
Michael Murray
Bought my first brand new car here and it was a fast and smooth process, Mary Anne was my sales lady and I highly recommend her!
Julie Abbruzzi
Scott VW: friendly, on time and great service.
Maria Harris
Everyone at Scottvw was very nice. They weren’t pushy at all. Everything went smoothly and our salesperson Maria was amazing!
Robin Moore
I had the best car buying experience at Scott. No pressure and a great price. Dennis and Eddy are great!
Dan Agabiti
Great knowledgeable service in timely fashion
Bill Murphy
john my salesman was extremely helpful in obtaining a lease for a 2017 jetta, my fourth vehicle from scott motors - thats why i keep coming back
Valerie Cabral
Dennis was very helpfull in the purchase of my new vehicle and explaining all of the features on pick up of vehicle would recommend doing business with them.
Susan
Adam Brown was very helpful, genuine and professional. The kind of salesperson the fits well with VW. On it, but not all over it!
patrick morrissey
Anthony was very quick and make the experience painless and worked with me to get a great price and great car. Definitely recommended.
Kelly Woods’s
Chris Wall was fantastic to work with, made everything easy and found the car I wanted! Thank you Chris!
Katherine (Katie)
Jessica was amazing! Super smooth process! Thank you Jessica! Super happy and love my new vw!
Jayce lopez
Great customer service from Anthony and Eddy!! totally love my car and truly recommend this place!! i will come back!! Thank you so much!
Sarah Emmons
Great place whether you are having your car serviced or buying a new VW, they treat you right. The place is clean and neat.
Sara Reid
Love that they send you a video of your car being serviced so you can understand your car's health and more context around the repair if there is anything needing to be repaired.
Don Keefer
Smooth process--arrival to departure. No complaints.
Mark Bulbulian
The best experience I ever had at a dealership. Thanks Dennis, you and your team helped me out tremendously
Rachael
Thank you Chris and Tanya for making my experience so easy. I am thrilled with my Tiguan!
Al Buffington
Very friendly service. Easy to schedule appointments and was recently able to get me in for service at the last minute. Always follows up after the fact.
Nelson Alves
Waddy and the sales group truly did everything they could do to get my business. That says a lot about how they treat their customers. Thumbs up 👍👍 …
david Medeiros
Great place to buy a Car... they will try everything to get you in a car everyone that works there is quite nice John was the salesman that helped us you're very persistent...
Geoff Williams
One of the most comfortable and pleasant vehicle purchasing experiences I've had.
Ana Agonia
excellent customer service- Dennis
Todd Reilly
Awesome salesman, sold me an awesome car. Highly recommend Todd Reilly to everyone looking to buy a Volkswagon
Ryan Griffiths
Great service simple and easy especially for a first time car buyer. Couldn’t be happier!
Kim Pires
Good service, nice staff.
Jones Gordon
Clean and relaxing waiting area. Staff is knowledgeable and quick. Also did not fix stuff that was not broken so no overpaying. I like that.
Leah Agabiti
Waddy was an excellent salesman, very smart professional and friendly. Thanks for everything.. Scott's the best!!!!
joshua spirdione
Love coming to Scott for my Gti... They are always professional, and get the job done right!
Nicholas Parrillo
Chris was an excellent sales rep all around. Would highly recommend.
Steven Laquerre
Waddy and the people at scott vw were very kind and got us what we wanted in a very easy non pressuring way.
Cheri Silvio
Had an excellent experience at Scott Volkswagen, pricing was fare, service was top notch...
Carole A. DiLombardo
Absolutely the best experience you'll ever have when it comes to purchasing a new vehicle!!!!
Megan Gagne
The service was amazing and very fast . I will be telling all of my friends to come to Scott's to get their work done :)
Alberto Benito
Super friendly staff. 100 times better than Balise.
Dianne Martin
inflated cost of parts and labor charges
Roland Dion
Dennis worked day and night even on his days off trying to find the Atlas model I was looking for. Very impressive dedication.
matt gardner
Have been a customer for years with 4 vehicles...very impressed at the quality of maintenance/repairs as well as customer service....well worth the experience!!!
Michael Haggett
Professionally handled my car repair, good communication and made it effortless on my end
Brendan Van Voris
Customer service is on point. Repairs are fair and lasting. Sales team is no pressure.
Kenneth Harding
The staff was very courteous and knowledgeable. And the service was quick and efficient. 👍👍👍 …
ralph and mom pacheco
Excellent service.....staff was very helpful and courteous. I always recommend Scott Volkswagen.
Susan Morgan
Chris was very helpful. Thanks for getting us into a wonderful new Volkswagen.
Beecher Fritzmeier
Wonderful experience at Scott VW! Another 5 star review:)
Boston Brandon's Enhanced Channel
Ask for Ryan French, he is the best worker up there. Always satisfied
B
Incredible dealership, very comforting, low pressure & Waddy was extremely helpful & knowledgeable.
Krissy Deedee
AWESOME SALES AND SERVICE ! ANTHONY WAS A GREAT SALES REP VERY HONEST NOT PUSHY WENT ABOVE AND BEYOND TO SATISFY OUR NEEDS AND BUDGET -HIGHLY RECOMMENDED LOVE MY 2014 JETTA THANKS GUYS
Chelsea San Martino
Chris W from Scott VW was so easy to work with and helpful!
Jiahua Zhang
Great product! Great service! Especially thank Jorge Ochoa. He is excellent.
Paul Samson
Probably the oldest family-owned Volkswagen dealership. And they have the best deals in the country.
Kelli Purvis
Best customer service I've ever had the service department was amazing they treated me with the utmost respect i recommend highly