Reviews of Ira Chrysler Dodge Jeep RAM. (Car Dealer) in Portland (Maine).

Ira Chrysler Dodge Jeep RAM

617 Reviews

310 Comments

Car dealer

Chrysler dealer

824 Portland Rd, Saco, ME 04072, United States

Description

Information of Ira Chrysler Dodge Jeep RAM, Car dealer in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Ira Chrysler Dodge Jeep RAM

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Reviews of Ira Chrysler Dodge Jeep RAM

Steap Paypathouangkeo

I recently got my car inspected and serviced here because of an airbag light issue and there was a recall for it. Domenic was super helpful and communicative throughout the whole process and answered my questions promptly. 5 star service. I’ve always had a smooth and pleasant experience here when buying a vehicle or getting repairs done. Unfortunately, after driving my vehicle the next day I am still experiencing the intermittent airbag light. Will have to figure out another time to get my vehicle serviced again and hopefully they will be able to fix it.

Todd Wilson

I bought a used Ram 1500 with Kieth and it was a very smooth process. Excellent sales and finance team. Couldn’t be happier.

Ethan Matt

Bought my Ram from another dealer and had it sent to Ira to fix an issue. Dealt with Dominic in service who was more than helpful in communicating with the other dealer and getting the job done.

Don LeBel

Ira CDJR continues to impress with their efficiency and dependability when it comes to servicing my 2019 Ram 1500. Appointments are easy to attain and the time they have the vehicle for regular service is minimal. Even if it’s a longer appointment, I usually choose to wait for my truck, browse and daydream on the lot, drink their hot coffee (fresh half n half too), maybe eat snacks and watch TV. Definitely the first dealership I’ve ever been to where I’ve felt this comfortable and content knowing things are great all the way around. Thanks for taking care of my truck. 5 Star service!

Jason LeBreton

I went in to buy a jeep and what I got excellent was more then that. I worked with Keith and he was amazing. He was upfront and not pushy, which I like. He was very easy to work with and great at his job. I will definitely go back there on my next buy. The finance department was very easy to work with and quick. It was painless and easy. If your in the market for a vehicle then go to IRA.

mikembekendrix

I take my truck to Ira’s because their service is always top notch. All the services that i need are taken care of each time, from just rotating tires to maintenance level service. Always met with a smile and the satisfaction that my vehicle is in good hands. Great staff and they even have a shuttle to pick you up or drop you off! Very convenient!

James Goff

My wife and I full-time RV. We drive a 2020 Ram 3500 Mega cab to pull our rig. Our truck is under recall for the high pressure fuel pump. I first went to Ira to see if they have the fuel pump available. I spoke to Dominic (sevice advisor) on the phone and he suggested I bring it by so they can get the serial number from the engine along with the VIN. I stopped by and talked to John (service advisor) . He scheduled an appointment to replace the pump and said he would place the pump on order. John also took a few minutes to educate myself and the wife on some of the features of the truck that i/we were having issues with. The day before the appointment I again stopped by (to make sure the pump was available) and was told it was on back order. The truck was due the 30k mile scheduled maintenance so we kept the appointment. Everything was accomplished in a timely manner. Both Dominic and John are very accommodating and professional. I recommend Ira for your maintenance requirements on your vehicle.

MommaLette

Such an amazing place to get a vehicle! If your looking for something go here first!!! We just got a 2017 Dodge Grand Caravan and Tammy (who we worked with) was amazing!!! Didn't even take 2 hours for everything to be finished and us driving away in the new vehicle! They had an awesome Jeep there as well! I'll be sending everyone I know here!

dlynne1123

I've had good experiences with Ira so far. Anthony was a great help during the sale, and Jon was very informative for my service appt.

Eliza Hosford

The service department is great. Jon was very friendly and very attentive. I will absolutely be bringing my vehicle back here!

George Falcon

Great service team. They really keep you informed and make sure that any questions or concerns that you have are addressed. Hard recommend.

Mia Lamb

Always get treated with kindness and respect. They always do a great job with my vehicle. Have been going here for many years

Robin L

Took my car in for routine oil change, tire rotation & state inspection. This was the first time since new management took over. Domenic greeted me right away. He was friendly, knowledgeable and efficient. Within the hour my car was ready and I was back on the road. Thanks Domenic and Ira C, D, J & R!

Marianne Town

I can only say great things about my experience. The estimate , repairs and financing options were all professionally handled. It was a seamless experience! I will continue with the dealership without reservation. Thank you Dominic! You get a perfect10!

Heather Dobson

Everything went smooth from the beginning to the end of our purchase. The salesman Keith was great. We never felt pressured, he told us all the financing options available to purchase our new vehicle that were available to us and he was great to work with. We are 100% satisfied with Prime and our new purchase. We couldn’t find another truck like the one we purchased any where near what they were selling the truck for. Every other dealership were asking much more. We will be back again if we need to purchase another vehicle.

Shelly Tetreault

Joe followed up on a call that I had made recently & told me about the Jeep that I had inquired about had just rolled in to their lot in Saco. I immediately got in my-own vehicle & went to see it. I then asked them about the value on my trade…. He set me up with Keith to talk some details while mine was being looked at. Needless to say, I picked up my new Jeep the next morning! I hadn’t even cleaned out my own Jeep yet. Everything went smoothly & efficiently… Thanks guys! I absolutely love it!

Mike O'Donnell

The Service Team got my Ram diagnosed and back on the road quickly, in time for a planned family road trip. Thanks to Domenic and mechanics for the quick turnaround and all around pleasant experience.

James Hennelly

Ira is easy to deal with. Straightforward and honest. Keith, the salesperson, was a pleasure to deal with

Chris Anderson

Had the pleasure working with James. He was up front, personable and extremely helpful in getting me into my new vehicle. The rest of the staff was great as well, I would definitely recommend this dealership and James as a salesman!

john donovan

The service department was great. I had an appointment at 12 I showed up and even though I’ve only been there two times the gentleman behind the desk knew who I was. That was a nice touch. I believe his name is Dominic. Either way they fix my problem immediately and they also notice my inspections ticker was out so they fixed that too. I was very impressed.

Josh Cominelli

Bought a used car from Doug. He was nice and everything went fine, though I found it a little weird that I had to persist on getting a 3-day return policy. When I went to pick up the car I waited over an hour for the license plate to be installed. Something about not having the right screws. Not a bad place just the service seemed lacking.

Jeremy Grady

Tuesday April 26, 2022 I went to visit the Jeep Parts Department in search of a much needed set of clips for an interior part of the driver's seat lumbar support. The gentleman who helped me was very pleasant and helpful. He looked up the seat frame using the picture I provided and my VIN. Unfortunately, the clips are not sold separately and I refuse to by a $560.⁰⁰ to $900.⁰⁰ so now I will need to either fabricate or repair the seat back retaining clip. While this is extremely inconvenient, and even more than off-putting in regards to the Jeep brand, this is in no way a reflection upon the IRA JEEP Parts Department. The Jeep Parts Counterperson did his job and he did it well. Fiat-Chrysler, the owners of the Jeep brand, needs to get their act together and make all of the individual parts available for purchase by the Jeep owner and by anyone whose job it is to repair a Jeep. It is not acceptable to expect a Jeep owner to pay that exorbitant amount of money just to get the clips off of the new frame to repair the original. SHOULD FIAT-CHRYSLER choose to reach out to me to rectify this situation I am open to that. I don't expect that they will though.

Christina Cook

I brought my Compass in for service and new tires. They were awesome! The service rep stayed late because I was stuck in traffic. He went over my service, answered all my questions, and was very nice to work with. I was able to get a loaner car since they also detailed my vehicle.... which by the way.... LOOKS AWESOME!!

Kendra Lajoie

I had a seamless experience both via phone and in person with Doug and Kevin! They were very knowledgeable and answered all of my questions professionally. I felt both excited and confident leaving with my new Jeep Wrangler knowing that I have continued support from the dealership even following purchase! Excellent experience ☺️

Michelle Roberts

My visit was a positive one. The staff were very professional and efficient. I was mostly impressed by the information that was shared with me through text. A thorough report was shared, along with a video from the mechanic. In the video he explained and showed what he found concerning. I really appreciated that. I was unable to do everything suggested, but do plan to follow up because I evidently need to repair a few things. 👍

Holly Perry

The detailing on my Jeep Cherokee was amazing. It looked like when I drove it off the lot bran new.

WWII Enthusiast

Noah was impeccable with his attention to detail and customer service. My transaction has been smooth and easy and I have felt cared for and respected the entire time. The finance team was also wonderful. Andy helped me with my car loan and it was so easy. Would absolutely recommend this dealership above any other! Yay, Maine!

Corey Adam Baye

Truly amazing sales service at every step. My wife and I drove 5 hours from New York State because the pre-sales service had been so truly amazing. Once on site, James and company were extremely helpful, had everything prepared for us by our arrival the next day, and walked us through the entire process. They offered and described add-ons without being pushy and even helped us to coordinate the return of our rental car. Everyone in the office was extremely helpful and courteous, even helping us to install the phone app to connect with our Jeep. We highly recommend James at Prime Auto in Saco, Maine.

Tom Caruso

I've brought mar car into Primes Service Dept. Several times for oil changes, tire rotation, warranty work and now my Maine State Inspection. Each time they are on time, ready for me and very courteous! Yeaterday was no exception! My Inspection appointment was at 1:00 and I was out of there at 1:53 ! No fuss, no hassle and a full explanation of my service visit was printed out and reviewed with me by Emily. I was very satisfied, as always!

Jeff Kinney

Jim was very easy to work with. Very knowledgeable and no high pressure. I can recommend IRA for your next Chrysler, Dodge, Jeep or RAM purchase

Jeremy Roberts

Best price for an Ecodiesel Crew in the State. Got the Price set via Text while my kids where sleeping. Worked with me threw the whole process to meet my needs.

Katie Mcgee

I had a wonderful experience with Douglas at Prime. I typically get stressed out by the process. Today was smooth and easy. They multitasked to make the process quick and easy. This is the best experience that I have ever had at a dealership. I would definitely go back and recommend them to any family member or friend.

Richard Folse

Dropped my "new to me" grand cherokee off to have it looked over, as I have never owned one prior. In terms of the experience, it was a positive one. I really appreciate the brief video clip from the technician...very cool touch...although it was hard to hear him due to the shop noise. Also, a courtesy car would have been nice, but the shuttle driver was pleasant to chat with. Overall it was a very positive experience and I would/will return in the future..

Denise Berube

Scott is an outstanding mechanic! He serviced my car and has done in the past and is always super helpful and friendly . I highly recommend this dealership buy especially Scott R.

Nicholas Garoufalis

Excellent service, staff, maintenance done every time!!! Professional and knowledgeable staff, honest and beautiful facilities! We moved 5 months ago in Biddeford, Maine and could not happier !

Greg Easter

And again, Prime Chrysler Jeep Ram Saco was great! From first contact, in the rain, Keith was awesome! He didn't try to push me to something I didn't want. And he even found me the Jeep gladiator I really wanted. The whole process was laid back and super simple! They explained everything and made sure I understood what the options were and how everything worked. I will go back again!

Ashley Rice-Welch

The service department did not correctly repair my 1st cylinder misfire this past spring. When taking my Grand Cherokee back in last week they took ownership of the problem. They had my vehicle for a full week. The first three days were spent diagnosing the cause of the misfire. They gave me a loaner vehicle which was a new Cherokee so that I could commute to and from work. I thank Kevin for his diligence and the time he spent solving the mystery of a faulty fuel injector. I thank Dominic for his wonderful customer service. I thank Diane for giving me my initial ride home to North Windham. I thank Carl for taking ownership of the problem. I will return to Prime Jeep for all future service needs.

Tom Varelas

Excellent customer service. Glad I purchased my challenger from them!

Richard Krauss

This was the easiest car buying experience I have ever had, and I buy a new car every 2 years. Staff was extremely helpful and had an acceptable offer on my trade and cost to purchase the new vehicle before I even returned from the test drive. They also had a better price option on the Jeep Wrangler Willy then any of the dealers around my home. Well worth the 1 hour and 45 minute ride to purchase the 2021 Jeep Wrangler. I will definitely return and send other to Prime Chrysler Dodge Jeep.

jonathan gartland

This is the second vehicle I've purchased from Ira Chrysler Dodge Jeep RAM. In both cases the sales went very smoothly. I would not hesitate to buy from these folks in the future.

Greg Wilson

Had my first service today on my 2021 Ram Rebel. The service team was fantastic. They got me right in at my scheduled time, explained what they were going to do, and gave me an estimated amount of time I'd be waiting. The waiting room had plenty of fresh snacks, coffee, a fridge with different cold drinks, and a good Wi-Fi connection. When my service was complete they went over everything with me and offered to answer any questions I had. I will continue to use them in the future for my service needs.

John Scarpelli

Fixed. We had no heat, now we do. The shop had the Jeep for two days because they needed to order the part. Overall we are satisfied with the work, and grateful that they could take us so quickly. The other local Jeep dealers couldn't get us in for another two weeks.

Sam Carpenter

I originally rated this place 3 stars due to an on going brake issue however, since writing my initial review I was contacted by the owner over at Chrysler (I believe his name was Chris) he reached out to me and was extremely professional and very courteous to me. After writing my review I came to find the grinding noise I was hearing was still there even after replacing my back brakes. After almost 7 months of being in mechanic shops over this I was feeling very defeated. It turned out the front brakes also had the same issue and Chrysler took my Jeep back in and fixed it free of charge. Although it sounds like it would be a simple diagnosis, I had 2 different shops look at these brakes multiple times and they were stumped, it wasnt until I was able to get a video that we could diagnose the noise, so I personally believe everyone involved worked to the best of there ability and that this was just an odd ball issue on my jeep. I believe the service manager at Chrysler is Chandler? Although I did not speak with him personally, my fiance did and they not only fixed the issue but did not charge me. I test drove my Jeep last night and everything sounds good and I'm feeling much better. Thank you Chrysler Prime for your professionalism and going above and beyond with such a frustrating situation. I absolutely would recommend this place, everyone there is very professional and kind. Thanks again!

Kevin Wynne

From the moment I called, I was treated with courtesy and friendliness. The service dept went beyond all my expectations and the cost was lower than I expected. You do get what you pay for...I went in nervous and left with a smile. It's nice to do business with people who care.

Josh Morris

Great team, very courteous, and genuine people. Really appreciate the employees I’ve interacted with throughout my entire first experience at Prime Dodge. My first call was a line of questions and the service rep was patient and knowledgeable and gave me confidence this is where I should get work done on my Promaster. I called back to schedule an appointment and got my first request no problem. I showed up 10 mins late (thanks, Rte 1!) and they were still happy to add an oil change to my service order last minute. Ashley and Mark were overly considerate making sure I was kept up to date on the status of my vehicle after one of their machines failed; and a service tech stayed late (even driving to another Prime location to use their machines) to complete my appointment same day. Stuff happens, but they got it done. Happy holidays and see you down the road!

Joshua L'Homme

The staff was amazing. From the moment you walk through the door They greet you and take care of you. I bought my 2019 Ram through them and will continue to do business for as long as they are around. The service team is amazing.

Joey Morrissette

Thorough job doing multipoint inspection. Discovered my brakes were wearing down and suggested brake flush. Very detailed status report of my Jeep Cherokee. Also, gave me a free car wash coupon to use down the road. Welcoming and friendly staff.

Nick Greenlaw

Brought my Jeep in for some factory maintenance. Everything was quick and painless. The service center closes at 5 and being the punctual person that I am I showed up at 5:20 to pick up my car. Thankfully, Bri was still there and let me in to finish the paperwork. That’s some A+ service if you ask me. Oh, and did I mention this was on a Friday? Thank you!

Preston Redwine

My experience at Ira Chrysler, Dodge, Jeep, Ram has been fantastic. They are professional, service oriented and take good care of my Jeep. Thank you.

Finn Schefstad

My wife and I were on vacation and had trouble with my Ram 2500. Jon at Prime provided exceptional service and was very thoughtful in making sure we were taken care of. It was greatly appreciated. Got us back on the road. This is what good service is all about.

Jessica Brackett

Everyone was very friendly. The waiting room was inviting and clean. They worked quickly on my truck and notified me of all of the services that were needed. Thank you, Prime, for taking such great care of my truck!

Ria Barna

Great service ! Friendly and informative. They always remedy any lingering issues from a previous visit that wasn’t resolved. I’ll definitely get my next JEEP from them!!

Morgan copp

10/10 they have the best service hands down. I always feel I’m walking into a group of friends. They all know my wrangler and always ask “what’s new” …it’s a Jeep thing ✌🏼 Plus, they never leave you without a vehicle!

Murissa Pattee

Jack was incredibly helpful and very nice! He was very knowledge about the vehicle and was able to answer any questions I had! Jack made the process of leasing my Jeep super quick and easy!

dohmeis1

Prime Chrysler Dodge Jeep I can’t thank you enough. You took a horrible situation and fixed it in less than 24 hours. Even when your business was booking out 2 weeks you made my vehicle safe to drive again!!! Domenic you are a rock star for taking the time to listen and understanding my concerns. Thank you so very much!!!!!!

Frank Colello

I bought my car on 6/27/2021 2013 Ford Escape . We had it for 1 Day . And car was making noises. We called Prime Chrysler and told them about it. They told us to bring it back. We took it back . They checked it out and said they had fixed it . We did that 3 times. Then I took Dominic for a ride. He said torbo tramission needed to be replaced. We have called them several times to see if vehicle was ready . They finally called and said vehicle was ready to go. I hope it's ready to go. It's October 15 , 2021 . I will be picking up vehicle today . I want to Thank You all .

Ruby Jarrett

recently was able to purchase a new vehicle and decided on buying a Jeep. I met Michael outside in the rain by the entry doors. He was extremely friendly and approachable and offered to help me look for the perfect vehicle. He sat down at the computer and went through the inventory with me until we found the vehicle I was interested in checking out. He never tried to steer me to any particular vehicle but was interested in finding out what type of things I wanted in a vehicle and showed me what they had in their inventory that met my wants and needs. From there we went and test drove the vehicle. I found him to be extremely pleasant and very knowledgeable about the vehicle. After the test drive we discussed purchase vs lease and trade-in value of my vehicle and the selling price with the trade-in. I was on a bit of a time crunch and had to return back to work so he made sure the preliminary paperwork was completed and given to finance to get the back loan rate for me. I told him I could come back the next day to finish up so he let me take the vehicle home while they ironed out the financial details. When I returned the next day, he was working with another customer but made sure I got to finance then brought me out to the vehicle and went through everything more thoroughly and made sure I understood the features and answered all of my questions. I was very impressed with his working knowledge of the vehicle. He asked my permission to contact me again to make sure everything was going ok and to be available to answer any questions. He also indicated I could contact him at any time if I had any questions as well. I really enjoyed my experience and would highly recommend Michael and Southern Maine Chrysler Dodge Jeep Ram to anyone in the market for a new or used vehicle.

Katherine Murdough

Quick service, reviewed additional recommendations. Staff very pleasant.

june curtis

Kevin, Chandler and John have made me a lifetime Prime customer. They were all patient , understanding, honest and kind. Thank you for renewing my faith in the fact that there are people who work in service that care. I regret have done any business with Lee auto. June Curtis

Brandon Taylor

Scheduled a oil change with tire rotation. They had me in and out with a smile. I would recommend.

Kevin McGovern

Emily Smith was very pleasant and helpful, answering all my questions fully. She also arranged for Diana to pick me up in the shuttle when my car was ready. Diana was also very cheerful and pleasant and the shuttle was immaculate. Overall a terrific experience.

Jeannie Delaware

We have bought three vehicles from Southern Maine and they have always been great. This time around, we got great service from our salesman Anthony. We got a fair price on our trade and received fast service as we were on a time crunch. Anthony was very knowledgeable and patient. I highly recommend Southern Maine Motors and Anthony.

stayfit3038

Andrew, in the service center, provided great customer service. He informed us shortly after the vehicle was done not waiting until 4-5 pm which I’ve experienced with other dealerships. The tech noticed a radiator leak and service was able to cover the repairs under warranty. So great job.

Louise Perreault

This experience was very low keyed with no high pressure sales - everyone I dealt with very courteous and attentive. I was very relaxed through the whole process. I went through another dealership to purchase a Ram Truck last July and the people at Southern Maine Motors put that dealership to shame! Southern Maine Motors is a wonderful dealership and I would not hesitate to recommend them to anyone. 9/19/18 I brought in my 2014 Jeep Cherokee for non-start problem - when the tow truck dropped it off they called me to let me know. They called a few minutes later to say the battery needed replacing and I authorized them to replace it. I also needed an inspection sticker this month so they did an inspection and found the 2 front tires needed replacing (which I knew) and they were able to replace them and do an alignment while it was there. Service was great - they called me around 12:15 when vehicle arrived at their shop and vehicle was ready to be picked up a little after 4:00. This is amazing service! 10/13/18 Well as I said in a previous post we went through another dealership to purchase our Ram Truck and it was probably one of the biggest mistakes we could of done - the service is horrible - I asked Southern Maine Motors if they would service it and they said yes, that's a relief - you can't find more honest people then these people.

Nathan Geldart

Coming from a former Chrysler employee with 20+ years in the industry these guys are tops. Fantastic pricing off the bat. Excellent facility and selection. It was refreshing to see a dealer following the process correctly. These guys are fantastic. If you are looking for a dealer that will go above and beyond here you go. From the salesman to sales manager you can’t get better! I made the drive from Boston and purchased 3 new vehicles for myself and wife. Wouldn’t hesitate to do it again.

George Higgins

Awesome and they really know their job. They got me in quick. Im not from there and needed my jeep worked on like yesterday and they got me an appointment the next day first thing. The young man who worked with me was outstanding! Did a recall and was very friendly and outgoing! Great job

Deanna Bean

Fast, affordable and awesome customer service

Ryan Greenlaw

From the minute we first walked in everyone was great! Everyone we talked to was friendly, helpful, patient, and made the experience easy and enjoyable. Tammy (our sales person) was outstanding, she listened to our questions, and gave or got us answers (even the ones about the popcorn and hot chocolate from our kids!). We left feeling very comfortable with our decision. Preston (the sales manager) was amazing as well, working with us to overcome our concerns and getting us the best deal he could, and one we felt comfortable making. There was no pressure, no hassle, and no regrets. Great dealership, great people, and a great car buying experience.

Carrie Brown

I just moved from Los Angeles to Portland Maine a month ago and wanted a more area appropriate vehicle. I stopped by to ask some questions about the Jeep Renegade and I wound up walking out with a brand new one. Several people were involved with helping me make all of the important decisions. Seth, Jack, Tyler and Jordan! Each step of the way, every person was extremely nice. Never were they pushy. I didn't feel like it was a your typical scary car buying experience. The were very informative, knowledgeable and patient with me. I'm very leased with my new wheels and feel fantastic about the experience I had. I would highly recommend this dealership. Ask for Jack Dowd, he's awesome!

Ken McAfee

Came in for maintenance and then needed some emergency repairs. They offered a loaner car because they would not be able to complete it that day. They finished up the next morning and all was well. They kept me informed throughout the process. I'll be back!

A. Anderson

They took care of my AC and noticed I needed fluids replace and got that done so the vehicle can stay properly maintained, thank you guys!!!

Laurie Leach

I had such a great experience here , not only when I found the vehicle I wanted online and had emailed but also when I went to actually buy my vehicle. The customer service was amazing , and I had read reviews about Tammy and how great she was and they were all exactly right on !! She makes .you feel very comfortable and it was so quick with all of the paperwork!! I will be recommending anyone who ask me about buying a vehicle!! I drove 2 hrs to get there and it was well worth it !! Thank you all ! Especially Tammy 😊

Charles Turro

Great place to buy a vehicle, bought a 2017 Jeep Wrangler. Turns out there was an issue with it upon pick up . And the hole team jumped on it and fixed the problem took a few days but the job was done right! Thank you to all the people involved!! Christian, Noah, Andrew, And of course to there A-1 Mechanic Chandler !! Thanks again Guys great job !!! Charlie

Angela Mather

We recently purchased a Dodge Durango from Prime Chrysler, Dodge, Jeep, Ram and we can’t say enough about how happy we are with our experience (from start to finish). Tammy, our sales person was attentive, kind and not pushy in the least. We would highly recommend her! The sales manager Joe was great to work with as well and then the finical piece was a breeze with Gayle. If you are in the market to purchase a vehicle then this is the place to go!

Meg Hebert

Had an awesome experience with Southern Maine Motors. When we got to the dealership, Jordan Rothrock greeted us with a smile and was extremely professional and kind throughout the entire process. I walked in with expectations, and Southern Maine Motors exceeded them. The finance process went smoothly, I got a fair trade for my previous vehicle and I was ecstatic when we walked out of the dealership. Southern Maine Motors worked with me to ensure I left with everything I wanted and more!

Katie Edson

Domenic was kind and professional, explaining things clearly and providing additional information on upgrades I have been considering. I like the video provided by technician Juan also. Lots of communication and no surprises. Those waiting room chairs are in need of an upgrade but overall good experiences so far.

Jolene McLean

I always come to Prime for oil changes for my Jeep and recently went for a service visit. I scheduled an appt after some minor concerns and the team was exceptional with taking the time to check to make sure everything was safe. They're a friendly, hardworking team!

Joe Robey

My 2002 Ram and I are very happy with Southern Maine Motors. I have recently made appointments to have two minor repair issues taken care of (replace a universal joint and replace a front headlight). The appointment was for 8:00 AM. I got there at 8:05 and before I could get out of my truck; a man met me and took my truck around to the service bay. Next in line was my Service Advisor, Rick Strout, who worked with me to make out the work order. He was very thorough and accurate with information for the mechanic to do the repairs that I wanted. In short..... I was given the attention, respect and service of such high quality that I would not hesitate to be a return customer. My Ram has been a good friend to me for the past 11 years but needs good quality service from time to time. Southern Maine Motors gets a 10 out of a possible 10 from me!!

Eric Richardson

Went to Southern Maine on our way to another dealership. We never made it to the other dealer. MIKE was fantastic to deal with. Never felt pressured to buy the vehicle. Just extremely helpful and knowledgeable. Honestly the worst part of buying a vehicle can be dealing with a pushy sales department. Not the case here. Can't say it enough. Had a terrific experience. Not to mention the deal we got. Too good to go anywhere else. I was pretty loyal to my other dealership. Think that's changed. Can't thank Mike Kry enough for the great time and the awesome new ride.

Kevin Poulin

The people at Prime Chrysler Dodge took exceptionally good care of me. Thank you to Joe for working a deal and Tammy the best salesperson I have ever had. Thank you for making my experience a very pleasant one. You will continue to have my business.

Jeffrey Almquist

Very nice people great service and they get it done wright

Alec Turpin

Both me and my fiancé bought two new vehicles there at the same time, a 2018 Ram Big Horn, and a Jeep Compass Trailhawk and our experience was outstanding! They listened to all of our needs and wants in a vehicle and placed us in the perfect vehicles. The whole staff bent over backward to get us the best deal and make sure we enjoyed our time at the dealership. Mikey was our car salesman and wow he blew us out of the water with his knowledge of the vehicles and with his personality, we will definitely be returning and working with him in the future. On top of the excellent sales person experience Tammy was amazing, she was always checking in with us to make sure we were all set and enjoying our time there and offered coffee and refreshments! You just cannot beat the team here!

John Ramsay

The entire experience from beginning to end was awesome. They were able to bring the car I was looking at purchasing to my work so I could test drive it on my lunch break. The salesman, Drew, was super friendly and knowledgeable; answered all of my questions I had about the vehicle. When I stopped in that evening to finish discussing the paperwork, the excellent customer service did not stop. Dealing with Jared when it came to the financing options and looking out for what is was best for me and my family was seemless and easy. Overall, I would HIGHLY recommened Southern Maine Motors to anyone looking for new OR used. Can't lose either way.

J G

Buying a car from here was pleasant and extremely easy experience. Ron and Doug were very helpful and could answer every random question we threw at them. We had our four year old with us and all of the staff was beyond helpful when we were trying to deal with an over excited four year old and purchase our car. Would recommend this dealership to anyone and everyone.

Mark Ouellette

I have been debating trading in my 2008 Wrangler for a while, and finally decided to bite the bullet and go for it... so I went to Southern Maine Motors where I met Tim, who guided me through the buying (or in this case, leasing) process with ease. The entire team was fantastic- they LISTENED first, were not pushy at all, and when I expressed interest in a different color combination for my new 2015 Wrangler Unlimited Sahara than what they had available on the lot, Tim made it happen, going so far as to find a car a few states away and get it here to Maine Gayle in the business office made the actual "buying" of my new Jeep super easy, having all the paperwork ready to go when I walked in the dealer later that day. I have bought a number of cars from a number of dealerships Central and Southern Maine, and can't express how easy this transaction was. Tim and Gayle were professional and courteous and fun to work with. I will without a doubt be encouraging everyone I know who is looking for a car to go to SMCDJ!

Jerry Cobb

I had a great experiences with Southern Maine Chrysler Dodge Jeep Ram thanks mostly to the professional and caring work of Tammy Sutherland, my salesperson. Tammy bent over backwards to work within my budget and put me in the car of my choice, I was impressed by her sincere desire to help me out of a tough situation. My car had to be towed to the dealership and required another engine after overheating and losing it's coolant on the highway. It never left the service department so I needed another car. I explained to Tammy my budget and she worked within those parameters and accommodated me every step of the way, including allowing me to take the car I purchased from her (2015 Subaru Impreza) to our local Subaru service techs for an exam. It checked out perfectly. I was impressed with the fact that she permitted me to take the car overnight to do this. When I had confirmed the car's worthiness, I was happy to complete the deal with Tammy and brought the car back to them with check in hand. The purchase went very smoothly and enjoyably under very difficult circumstances with my car not worth the cost of its repair. I never felt she took advantage of that in the negotiations of the car I purchased. Quite the opposite. She seemed to bring a sincere and genuine interest in my needs budget and desires for a replacement vehicle. I was very impressed with her, the service team (particularly Service Advisor Curt Mathison). Bad situation made great by these folks. A very personal experience, not business as usual. I'd highly recommend Tammy, Curt and the entire team at SMM,

Don Smith

The service is always excellent. They are on-time which is especially important to me. My service rep Chandler does a great job with keeping me up to speed on whats going on with the car. Very pleased....

liz cantara

Although we have purchased several vehicles in our lifetime, I have to say this purchase was by far our best experience. Our journey started with a welcome from friendly staff that (at our request) brought us to the Sales Manager, Dave Belliveau, on to Tammy Sutherland, (Wonder Woman) and then with Gayle Martin in Finance. Each person knew their job extremely well and streamlined the hand-off with a personal touch and great efficiency. Tammy made sure that we were introduced to each department, putting a face to a name. She also reassured us that we could call her anytime and she would act as our liaison for whatever we needed. We received phone and email messages welcoming us to the family at Southern Maine Chrysler Dodge....a nice touch. Tammy actually called us the next morning after our purchase to ensure we were happy with our selection. Thank you ALL!!!!!

Kim Yankowsky

We are repeat customers to Southern Maine Motors. Very pleased with the entire process, no stress, no pressure. Everybody is always friendly. Michael K was awesome! Super personable and very knowledgeable. Wound up with the perfect vehicle for me. Then he helped get our son into the vehicle of his dreams! It was also nice to see a familiar face (Kristen) in the service department. Definitely would recommend SMCDJR to friends and family.

Stephen Corcoran

Tony Fuller is by far the best salesman we have worked with. This was our 3rd purchase with him, and he is consistently fantastic. We highly recommend Tony and this dealership.

Marie Burgie

I previously purchased a discounted oil change package. I called the morning of service and they fit me in that afternoon. I came with book in hand, as well as laptop (to do taxes). Paperwork basically consisted of me signing my name. I enjoyed conversations with other happy service customers in a comfortable waiting area. My car was ready before I even finished my hot chocolate! I then used my free car wash coupon at a place I literally had to drive by on the way home. (First time at car wash & will gladly go back!) Perfect experience!

Billhrsh7982 H

Jessica as a service rep makes one feel secure in your companies ability to succeed in its mission. Cheerful yet confident in her greeting and listening to my explanation of vehicle problem. We were 400 miles from home, she got us hooked up with the appropriate staff without hesitation. Every one we came across in our 1.5 hour visit made the experience positive. THANK YOU THANK YOU.

Rick P

I went in to Southern Maine Motors with a pretty good idea of what I wanted, and I did not feel pressured at any step of the process. I met Jack who was great at explaining our options in an easy to understand way. He was very considerate and was obviously making efforts to find something that had the features I wanted. Thanks to Jack I am in the truck I was imagining before going. when I arrived I was greeted and shown around by Tammy who was also extremely friendly and helpful

Charlie Sullvan

I was extremely satisfied with my experience - from the initial to departing the lot. Greeted by an exceptional person who directed me to a salesperson - Will Champagne was with out a doubt the best salesperson I have ever encountered buying a car. Will went over the top in assisting our buying and making completely sure that we were satisfied 100% . Congrats to Southern Maine Motors for having assembled such a winning team - keep up the great work !! Charlie Sullivan

Duncan Grossman

Drew was an exceptional salesman and an absolute pleasure to deal with! The whole interaction was completely stress free and easy going. Drew was honest and upfront about everything right from the start. Most importantly, he seemed interested in making sure I was happy and went out of his way to find me the best deals he could. Ultimately I decided on another brand of vehicle, but I had such an excellent experience here that I felt obligated to write about about these guys. Thanks again! I'll be referring you!

Johanne LaPlante

Great communication and a great job done. Best dealership I’ve ever been to. No pressure to add service that’s not needed. They are quick to do the service and always so friendly. I’m always amazed at how quickly they get the job done. Love them. Thank you Cassandra for another great experience. See you in the spring.

Dennis Sargent

My 2004 Jeep barely made it to the dealership. I came in on a Saturday. Not only did they have exactly what I was looking for in stock, they secured the financing at a rate I was extremely happy with. Since it was a Saturday, I was planning on picking it up on Monday, as there was no way to get the insurance changed on the weekend. They took care of that also, by giving me a dealer plate to last me until Monday when I could get it taken care of. There is nothing like the great feeling of going in just to look at the options, and leaving with a brand new vehicle, exactly what you are looking for, at a great price, with great financing. I highly recommend them. They went above and beyond with their customer service.

Myra Sears

I would like to say a special thank you to the Service writer who went out of his way and took time away from snow plowing to help me out very early Wednesday morning. He took the time to clear off a vehicle for me to use and then wrote up the service on my vehicle that was needed even though the dearlershipnwas closed. The service department took care of the issues with my vehicle and was considerate enough to call me and let me know what the issues were. Thank you very much to everyone involved.

Andrew Snape

I am so impressed so far with Ira, they got my Durango in the next day, they’ve done the fighting with my warranty company for me, and Carl and Domenic have both had excellent communication with me. Thank you!

Paige Elizabeth

Mike Kry is your guy! Made buying my new Jeep such a wonderful experience. He was super helpful and went over every feature, some I didn't even know I had! Chris in Finance was great also! So happy and thankful to the new Prime Chrysler Dodge Jeep Ram family. Thank you guys! I'd give 10 stars if I could!

FourGuysGuns

I crossed the Maine border and instantly blew my water pump on my 07 Jeep. An hour and a half from home on the side of the highway in -8 degrees... THIS team got me connected with a tow company, had the part waiting and got my jeep done WITH a recall part as well in less than an hour and a half. The kicker was they not only knew I had to be back in NH to pick up my kids but made sure I was able to get there in time. SUPER stress free, great team, great communication, fast turnaround, gotta give it up to the Mechanic team too, without them I am sure the turnaround would not have been possible. Oh, and they have popcorn, coffee and a nice sitting area... Professionalism in Maine, this is a shining example. Thank you guys!

Mike Mitchell

I was surprised. It's not business as usual. No fast talking high pressure sales people, instead you have a group of people who will genuinely listen to what you want. I'm 61 and I can honestly say it was the best car buying experience of my life. I've already recommended them too friends and family.

Ashley Bayley

With the amazing help of Will, Keith, and kevin I got my Jeep I have been trying to get for 2 years! Very low pressure and kept me informed every step we had to take. I highly recommend them!

G Mclaughlin

As usual Prime doesn’t disappoint. Great prompt service! The staff is very friendly and helpful. I highly recommend Prime they are great!

Greg “Minion” Morse

I'm very impressed. Fastest sale ever. I called in my info on the way to the dealer and I was already approved when I stepped onto the lot. I already knew the car I wanted. They gassed it up and I was gone to enjoy my 4th of July weekend. I worked with Steve Smith and I know hes been in the car business a long time. Very easy to work with, no pressure and a very quick transaction. Ill be looking for a Jeep in the future and I have no doubt in my mind where I will be going. Thanks! -Greg (Scarborough, ME)

Todd Irving

A class organization from the top down. Always a friendly warm greeting and personalized service with great follow up and quality work done. My sales experience was second to none and my service experiences have only added to my confidence in this team. Great place to do business!! Thanks

Jim Derossett

The staff got me in early and did a great job taking care of everything. The only complaints I have are whoever tested my Jeep left the seat way back and they did not fill the washer fluid but overall it was great service

Jeremy

Great service center, prices were excellent, have never really serviced my vehicles through a dealer because I've heard horror stories but honestly I'll be back if my car ever needs more maintenance.

Carolyn Nadeau

I had spoken with Kristen in service re' a salesman who would work with me and not be very pushy. Jack Dowd listened to what I needed in a vehicle and was so helpful I can only think positive thoughts about.him. He knows his product and how to sell it. I am beginning to feel comfortable in my new vehicle. I traded 2008 grand caravan for a 2014 jeep patriot. Big difference in size, but I am loving.it. Thank you Jack for being you Carolyn

Deanna Vachon

Had a hard time having a claim filed with the warranty company on my Jeep, they never gave up. Although I was scammed by a service garage last September who replaced my driveshaft and didn't tell me there was a warranty. Your service department fought to get it taking care of. Although my claim was denied, I'll never take my jeep anywhere else. Thanks for trying to help me out. Its off to court I go to have the last mechanic pay me back for a warranty I had absolutely no idea about. I may be broke but at least I know its fixed right. Thank you guys!!!

Yes to New Adventures

The first day I went to get a price quote there was no pressure. Tom was very honest and he is very knowledgeable with the vehicle I was inquiring about. The total purchase did not take long. Tom and I told war stories and had many loud chuckles, which made it fun. I will send all my friends to Tom! :) Thanks SGT Joyce from SGT Belle ! Go Army :)

Brian Frawley

SMCDJ was extremely accommodating and helpful. Tom and Gayle were particularly helpful. I knew the exact vehicle I wanted but live in MA. I wasn't going to be able to the dealership for a week or so. We were able to get most of the paperwork prepared and ready to sign via phone. They delivered the vehicle to my house and took care of the remaining paperwork. It was a pleasure doing business with them.

John Fenton

Tammy Sutherland and the team at Southern Maine Motors made my car buying experience a pleasure. I had been speaking with 8 dealerships in Maine and in Austin, TX and Southern Maine Motors provided me some of the best pricing right out of the gate. Tammy and her team answered my questions, provided help and never pressured me and always made me feel like family and that my business was important to them. I will work with them in the future and I love my Chrysler Pacifica.

Theblastmaster

So I did this thing where I went into a dealership I just happened to be driving past the other day, (there were some pretty trucks there - yes I said 'pretty'). I mostly had intended to open up a dialog with a sales person at Southern Maine Chrysler, Dodge and Jeep, in order to get some info and possibly at some point in the future, purchase a new RAM. Well little did I know I was waltzing into one of the best dealerships in New England. Upon entering, I met a rather chill guy by the name of Jack Dowd at the door (who just happened to be 2017's salesman of the year or something similar to that accolade) and to make a long story short, I left a couple of hours later with a brand new truck. I really did not expect to drive something off the lot that day but I was offered just too good of a deal to pass up and Mr. Dowd as well as the unseen heroes at SMCDJ made the entire process really, really easy. I would recommend anyone to this lovely place, it was a completely relaxing truck-buying experience for me. But don't take my word for it, go talk to someone there yourself and be pleasantly surprised when you drive something new off of the lot. :)

Y.R Sharif

I like the customer service, they are nice and helpful. And thank you.

Glenn Sprague

My first time at Southern Maine Motors for maintenance, oil change, went very smoothly. I was very satisfied. I just had 2 recalls completed at Southern Maine Jeep. The service was excellent and completed in a very professional manner.

Isabella Geller

Got a great vehicle for a pretty good price, have no complaints the service was pretty good and purchasing my vehicle was done on the same days the paperwork which was very impressive

Gil Aguirre

On Thursday August 10th my wife and I had the privilege of meeting Tammy Sutherland. She was friendly, kind and patient to show us any (and all) vehicles that we cared to see. She was well informed and insightful on the various vehicles that we inquired about. Mind you it was after 6:00pm! After inquiring about a specific Jeep Grand Cherokee we sat down and spoke about our budget and expectations and next steps. We committed on returning on Saturday August 12th so that our car could be appraised. On Friday August 11th Tammy called me as she had promised to discuss the vehicle we had test driven. During the conversation I indicated that we had also noticed another Grand Cherokee online from their inventory which may better fit our budget. She inquired if we would like to test drive this new vehicle and proceeded to discuss its features and affordability. We agreed to meet early on Saturday morning. As planned on Saturday morning I arrived at Southern Maine Motors and Tammy met me outside. Also waiting for me was the Grand Cherokee that we had inquired about ready to be taken for a test drive. Tammy allowed me to test drive the vehicle and had my trade-in appraised in the mean time. Shortly after returning I explained to Tammy that this was the vehicle that we wished to purchase. She was well organized and quickly proceeded to review with me all the information required for the purchase of the vehicle. The process in total was very easy, painless and quick. I have had experiences in the past where this was not the case. Super efficient! Both my wife and I cannot say enough good things about our Salesperson Tammy or our experience in purchasing our new 2017 Grand Cherokee. Tammy's demeanor, follow through and organization made us instant fans of hers! If you are in the market for a Jeep we cannot recommend her or Southern Maine Motors enough. Thank you Tammy you were awesome!! Gil & Gina

Elizabeth Chute

I bought a new jeep wrangler in 2012 and have gotten any and all work, as well as oil changes and tires rotations done at the dealer. I love my car and the employees seem nice whenever I visit, but it consistently takes them about 2 hours to do an oil change with an appointment while I wait there, and they do not always have loaner cars available.

Alex Burdo

Jack, my sales rep, was very patient in listening to all my concerns. He took the time to find me the perfect car and answered all my questions in the days after looking. When i decided to purchase he was there and ready to answer all my new questions. I enjoyed the experience of car shopping and found it super smooth and easy.

Ken Heverin

I was in the Area for some business and had shopped some dealers down this way in Delaware and Just figured I would check out the inventory and I spotted a couple jeeps I liked . I talked to the GSM ,David and a young Salesperson ,Doug. I asked him to get me a lease price ,fully not intending on buying a Wrangler and I ended up buying a Wrangler and Driving it back to Delaware. Thank you for the Great Service and Price . I commend David And His Staff on a great experience and a painless sales process. Thank You!! Ken Heverin

Ron Smith

Amazing experience with Tammy Sutherland. I told her what I was looking for and she went above and beyond getting most of the paperwork ready before i got there saving me time. No pressure whatsoever. And I'm now a new proud owner of a dodge from a Chevy. Thank you so much for doing business.

Renee Parker

Jack is fantastic! Just bought my new Renegade. I actually came to SMCDJ because of how wonderful he was when we bought my husband's Ram in June. I had originally wanted to get another Subaru, but I ended up coming back because of our experience with Jack in June. The car-buying process is so stressful for me, and I was dreading it big time. I put it off as long as I could. Then I remembered how quick and painless our process was a few months ago. He was so easy to work with, kind, and patient. I couldn't believe how quick and easy it was! I would highly suggest working with Jack.

alanna vieira

The customer service provided went beyond what anyone would expect. I had to look for a new car because of a car accident and being apprehensive to even drive Dirk was the most patient with me and all my questions. He knew I needed safety as well as wanted to have my dream vehicle. After having 2 accidents that aren't your fault you tend to realize that you should get something you actually want. So I thank you for making it happen.

Glenn Stevenson

What does moving have to do with Southern Maine Jeep? Everything! I just moved locally from OOB to Saco, and in the middle of my move, my trustworthy Jeep Grand Cherokee broke down. Curt Mathisen at Southern Maine Chrysler/Dodge/Jeep was awesome. He put my truck at the front of the line. Had it repaired within the hour -- and I had some major engine trouble, so this was most impressive. I was back on my way to continue moving our house. Very reasonable price. I cannot say enough about this team. They are professional, honest, very skilled (my truck drives better after each year they service it -- like a well-aged leather jacket ages so impeccably...). Great job Southern Maine, and Curt deserves a lot of credit -- he's a great ambassador for that company. Thanks! Dr. S.

Chase Martin

Will Champagne helped me find the Jeep I was looking for, which was a brand new Jeep Grand Cherokee, Limited Edition. The sales experience was smooth, non-adversarial, and I thoroughly enjoyed the process. I love my new Jeep and would highly recommend Southern Maine Motors to ANYONE looking for a new or used vehicle.

Anne Roberts

I received great customer service and great honesty! The diagnosis on the car didn't take any longer than expected and the customer service rep couldn't have been more forthright with me. he also saved me about 2000 bucks!!!!

Jim Hoenig

My brother is a Chrysler employee in another state and this allows for me to get employee pricing when I buy a new vehicle. Well to my surprise the prices here at Southern Maine Chrysler Dodge Jeep Ram are below even the employee pricing. I've bought a few Chrysler/Dodge vehicles over the years and this has never happened before. Anthony "Tony" Fuller was my sales person and let me just say he knows the product he's selling!! My wife and I were very impressed that he went over all the options and details of the Jeep Cherokee we were considering. My wife is a huge Toyota RAV4 fan and we ended up buying the Jeep Cherokee Trailhawk so that speaks volumes for Tony and the dealership.

Julie Shaw

While having my Jeep serviced I went out to look at all the shinny brand new cars. The sun was out so they all sparkled and glistened. Out throught he door comes Dirk. He walks up to me and asks are you looking to by a new car, without thinking I said "as a matter of fact I think I am." Dirk was very helpful, personable, and knowledgable in the area of selling the right Jeep for me. We shared stories while test driving and laughed which made the experience stress free. I have been a coustmer at Southern Maine Motors for 30 years or more and was glad to see that over the years they still have a touch of class. from the service center/techs. to the finance department, a huge thanks to all of you.

Barbara Binette

This storm left my windows frozen on our Dodge Ram truck and the back window slide down and was off track. So I drove right over to see if they could help me. Tammy Sutherland greeted me with a smile and took care of everything! Everyone was very professional and friendly! I was in and out of there within an hour!!!! Window fixed and NO CHARGE! Thank you so much Tammy and Southern Maine Chrysler Dodge Jeep!

Don B Johnson

Great service on my 2005 Dodge Dakota pickup. The brakes have never been replaced. I told them to check my pads. I was expecting to have to replace everything. Service manager said all they needed were to be cleaned and adjusted. I call that an HONEST service department...Thanks Southern Maine Chrysler Dodge Jeep.

Wanda Hazen

The team at Southern Maine Chrysler, was phenomenal! ! From start to finish they exceeded my expectations of a dealership, ,from working online with the purchase to actually picking me up to get my car !!Over and above service! !Thanks to all of the staff!

Michael St. Pierre

We purchased a 2017 Jeep Grand Cherokee Laredo. Sales & Product Specialist Michael Kry is, by far, the most informed and knowledgeable car salesperson we have ever met! Mike has obviously taken the time to fully know Chrysler, Dodge, Jeep and Ram products! Mike is also a wiz at navigating those complex screen-based information centers, and made sure we were comfortable with ours before we drove off the lot. Business Manager Gayle Martin is outstanding at finding the best financing available - our friends are astounded when they hear how low our interest rate is!

Sheila Hills

Came in to get my Compass service for a recall and drove home with a Jeep Cherokee. I was thinking of upgrading to a newer vehicle but never thought it would be that day. Jack was very helpful and made the process very easy.

Carl Francis

Very helpful. Was done rite and in a timely fashion

Marc Tardif

They have great oil change packages and service. I come here for all my Jeep needs.

Nicole Staples

Brought my 2014 Ram to address a couple issues I was having. The service department was great! They were friendly, treated my concerns seriously, and the techs did a great job fixing my truck. Awesome experience!

Dylan Demers

Oil plug gasket failed a month after purchasing vehicle, brought it in and they took care of me quickly free of charge. Nicest customer service team I’ve dealt with.

Josh Coffin

Tammy was very helpful in my car search, knew what I was looking for and didn't force me into my purchase. Also she was the most friendly car salesperson I have dealt with! Highly recommend her!

Kristen Viger

Louis Giogaia was an excellent salesman! He made our decision to purchase a Jeep Trailhawk easy! He gave us a lot of good information about the car without the pressure that some salespeople give! The whole process of buying a new vehicle through Southern Maine Chrysler Dodge Jeep was speedy and efficient. We got a deal we were happy with, and a fair trade-in for our car.

Scott Dyer

I was very satisfied with my service performed on my Jeep. Domenic C. was professional and courteous. I would recommend Prime to all my friends and family. Thanks!

Brian Jones

Tom Joyce makes buying a vehicle easy and pleasurable. The 2017 RAM quad cab that I bought was just what I was looking for. This is the 3rd vehicle that Tom has sold to me. Business Manager Gayle Martin was also a pleasure to work with, for the 2nd time, helping with the finance. Five stars

Terry Leary

This dealership is hands down the best Jeep dealership I've been too. Had a few issues with my 2015 Wrangler.I have had the fortune and way too many times the misfortune at attempting to get warranty and pay work at multiple dealerships thru out the country.. this service department excells far beyond A reasonable standard and expectation.From the Tech test driving with me , the proper diagnosis , which was metal shavings in the rear differential , To the repair, which was a complete gutting of the rearend and replacement of faulty parts..my service writer ( Kristen ) had a rental waiting for me when she was informed I would not be taking my Jeep home that day. The resolve was complete, professional,and in a timely manner. This dealership and there employees make Jeep ownership what's it is supposed to and meant to be .Thank you to Kristen adams for keeping me updated with truth and facts about the repair .and Scott Reguera for an exceptional and thorough repair. Keep up the fantastic work ethic and resolve. Terrance Leary.

Michael Brine

Just leased a 2016 RAM and I'd like to share that my leasing experience with salesman Louis G. was excellent. He's knowledgeable with truck details and simplified the leasing process. All my questions answered, great financial team as well. 5 stars, thank you...

Jennifer Dorman

We drove two hours from our home town to look at vehicle at SMM, and we were not disappointed. Josh and the rest of the sales team provided excellent service without pressure. SMM worked with us to make what was already a fair deal, a great deal! We will definitely return to SMM for future purchases.

Bob barber

The crew would not give up until they solved my issue. I bought the vehicle from another Prime location, but the Jeep folks took care of me!!

bob the fisherman

Prime quoted me a labor price and then realized they quoted the price at a 50% discount by accident and still honored the quote at 50% off cost. Thank you prime! I will continue to use you guys for my auto service needs!!

Greg Gagne

Tammy was the most helpful car salesperson I have worked with. She made sure I knew what was going on at all times as well as was advocating for me and my bottom line. Couldn't have asked for a better experience at prime. Thank you!

John Swallow

Russ and I went in for an oil change and left with a new 2016 Ram Renegade. If you shop here be sure to ask for Scott! Great salesman and really knows his product. This is our 4th truck we have bought here,they also have the best service dept.

Michael DiClemente

Went in for oil change and Inspection sticker, oil change was done well, I was handed a repair bill for 2700 dollars for the jeep to pass MSI. I agree that the jeep needed brakes. Tech stated that the engine was dripping oil. There are no oil drips or stains in my driveway indicating a leak. Placed cardboard under the engine. Tech claimed that his bay had oil drips from my vehicle. Will do brakes/seals my self and will save almost $2000.00 Staff was friendly facility was clean. Probably will not be back.

Ronny Walsh

The team over at Ira CDJR is great! Would definitely purchase from Caleb and the team again.

Patricia LaRose

Purchased 2015 Jeep Wrangler from Southern Maine Jeep. Tammy Sutherland was the salesperson. She is very friendly and knowledgeable. She listened to me! I would recommend going to see her if you want to buy a vehicle in Saco.

Matt Padilla

I inquired about ordering a new JL with multiple dealers, Tammy was by far the most prompt and helpful with the order process. On actual day of purchase it was really quick and they are all helpful and enthusiastic. Gayle is great!

Darrell Blackwell

My service rep, Kristen is always courteous and friendly. She attend to my needs very well. I also needed to talk with Tom Joyce and he was willing to take time to answer my questions.

DmNoel Freeport, ME

Just bought a 2014 Ram 1500 Express Crew Cab 4x4 from Mac.Although it was Emily that brought me into Southern Maine Chrysler Dodge via the website, Mac made my decision easy. I drove a Ford F150, which I liked, but Mac made me much more comfortable. He dug different models out of the snow covered lot for me to test drive, and each time he did it with smile. I would definitely buy another vehicle from Mac, and will happily refer my friends and colleagues to him.

Ashley Jolly

Carmen and Gail were so incredibly friendly! They both made the process so easy and I went home with an amazing deal on a great car! I don’t think I could’ve had a better experience.

Kirstin Mininni

I have been very satisfied with both of my recent experiences at Southern Maine Motors in Saco. Love the free car wash coupon & although I think all the staff are most likely very good, my dealings with Nick were exceptional. Thankyou

Anita Stiles

Super easy car buying experience, people were friendly and nice. Definitely will buy from then again.

Kendra Alexander

Keith Mitchell at the Saco, ME location was amazing he had everything ready for us when we arrived and we were in and out! Highly recommend having Keith for a salesman!!

Laurie Holbrook

Jack and the sales team helped me trade in my lease early with great equity and get into a really sweet new ride. Thanks Jack!

Sarah Martin

As a first time buyer the process can be overwhelming. Jack worked with me to find a car that would best suite what I was looking for at a price that was affordable. Overall a great experience! Would highly recommend.

David Mccarthy

James Dee was a pleasure to work with! My experience was super relaxed and couldn’t be more pleased!! Highly recommended.

Tim Goodburn

Excellent job this was a large project that encompassed the power train. It also fixed a an oil leak. It runs great. And I’m completely satisfied.

Barry P

We had major brake issues while on vacation. Mike took our truck in with no notice & kept us informed thru the 3 days of evaluation & repair. Highly recommend.

Don Taylor

Get in quickly, job was completed faster than original estimate.

Kevin Otis

Service today for an oil change and general review of car was quick and concise. I appreciate the honest assessment of the status of my vehicle.

Norm Steeves

First time ever there as a driver from Hartleys Chrysler, Jeep from Newport. Smooth dealer swap,curtious staff,fast on the paper work made a quick turn around for me, and helpful in locating a gas station so I could refuel for the trip home. Not the first time however seeing your name. We follow the Pass tour and go to Beechridge Motor Speedway when Pass comes to town. Know of your bussiness by being involved in motorsports.

Carol Kloth

Tammy Southerland is phenomenal and always treats you like family. The entire dealership is so warm and friendly. They make buying a vehicle so easy.

James Cunningham

Friendly foks, great service and I even got a free car wash way to go. Also enjoyed the coffee, chips and big screen TV!

Jeff Lano

Quick easy professional service. I was able to get in the next day when making an appointment for a state inspection.

Marcus Brinson

I just bought a brand new Challenger from them and had a great experience. No pressure from the salesmen and they gave me a really good price for my trade in. I will always do business with them and would recommend them to anyone in the market for a car.

Cindy Caplice

I can’t thank Tammy Sunderland enough for the help she gave me when buying my car. She is patient, kind and knowledgeable. Nothing pushy about her! I can’t imagine buying a car from anyone else! Thank you!

Heather Emmons

Super helpful! Bought the car a month ago, check engine light came on, they brought it in and check it out, luckily it was nothing! But they took great care of me!

Danielle Provencher

Tom was a great salesman, would highly recommend. He wasnt pushy in anyway. Will be going back for my next vehicle. Ended up with something great at an affordable price!

Kayla Turpin

Great customer service and amazing atmosphere. Overall a wonderful team here at Southern Maine. Everyone seems to work together to ensure the best possible buying experience.

Joshua Shean

Very friendly and accommodating. We went here for a test drive and left with a new car! The sales team was pleasant to work with and I felt I was treated fairly

Eliza Connell

Anthony was amazing!!! He really went to bat for me to get exactly what I wanted. I am so happy with my purchase and I couldn’t have don’t it without him. Thank you so much for getting me into the car of my dreams!!!!

Sharon Rowles

My husband and I were very pleased with the courteous and helpful service we received while shopping for our new Ram 1500. We will definitely be returning customers and highly recommend this dealership to everyone who is shopping for a new vehicle.

LV

Warranty waterpump work on 2015 Durango. Tried Southern Maine after poor experience at Lee. Prompt, courteous service with no suprises or inconsiderate delays like I had at Lee. Will be back for repairs or new purchase.

Russell Boudreau

Prime has always treated me well. They have been honest and prompt in working on my vehicle. Thanks prime

Stephen Sabasteanski

Dylan Conley was fantastic. He was professional, attentive, but not pushy. The whole experience with SMCDJR was great from sales to finance. Highly recommend Dylan Conley and this dealership.

lawrence crawford

Great service and got vehicle out on time Suggested service for my truck. Will return for mt next service

Lance Lemieux

Great and quick service. Nice waiting area with comfortable seating, WIFI, and television. I can always rely on a set period of time for my service. The customer service personal at the service desk are friendly and informative. Thanks for the great service.

Krunoslav Petrov

Service department are super friendly, informative and on time. They care about your time and always advise how long typically will take before vehicle is done.

Justina Marcisso

Domenic took amazing care of me, got me in and out in no time

Steven Thibodeau

You can buy a car anywhere, but you might not have great service". From my first entrance to exit I have not been any happier then my experience with Southern Maine Jeep. My salesperson was Tammy. Wow I bought two cars from her in a months time. My first vehicle unfortunately was totaled. I did not hesitate to go back and now I'm driving a Cherokee and very happy. She answered my question and showed me my new vehicle. inside and out. She even called me to make sure I'm ok after my accident. Honestly it was like I've known her for years. Great person and wonderful service. The financial person was nice too, and answered my questions. Tammy even scheduled and intruced me to the service department. Now if the Service Department is like my experience so far then I would definitely do business again.

Tina Martel

Went for oil change, tire rotation & 5 point checkup, got home to realize lugnuts were incorrect. I went back and lugnuts were replaced at no charge. I find that as great customer service. Thank you!

Shawn Crawford

They had the best selection in Maine for what I was looking for. Well priced and very good sales staff. No pressure into buying and very good deal. This is the way car buying should be.

Emily Sweet

Exceptional place! The staff is extremely friendly and really made my leasing experience phenomenal! Tyler is a fantastic sales person! Highly recommend!

Dennis Charette

The service dept. Was able to get my car in promptly. The repair was completed in a timely manner . The service consultant (Cassandra) was more than helpful. Thanks Dennis Charette

Amanda Reed

Jim was awesome! Every question got answered and he was great about working with us to get us to where we needed to be.

Joe Tedesco

It was a pretty seamless experience working with Justin Laflame at IRA. I’m very happy with my Ram.

Benjamin St Louis

Noah was super friendly. Made the purchase of my new truck fast and easy.

Rachael Graber

Great customer service, got me into the service center with no appointments. Made my week so much easier.

Lori Stackhouse

I had an excellent experience with the whole team. I would recommend this dealership to anyone who may be in the market for a new Chrysler/Jeep/Dodge. Great people, great place!

Steve Bickford

Great experience. Keith was great. Had me in and out with a brand new truck. Thank you prime team!!

Cindy Vakas

As always friendly service. A bit disappointed I need to return for a scheduled recall however, the circumstance was conveyed to me and understandable. Kudos to Andrew who treated me like a VIP!

Matt Sullivan

friendly service consultants and very accommodating with regards to my schedule and the required repairs. thanks for a great experience.

Grant Evans

Tyler was awesome. I’m so glad I came in when I did. He helped me find the perfect Wrangler Rubicon JL and I learned a lot in the process.

Mike Roy

Great service friendly service writer. They do a great job looking out for our Jeep

Adam Knezevich

Buying process was extremely easy for us. This was easily the shortest amount of time we spent purchasing a vehicle.

Katie Betters

Everyone who was involved in my sale was extremely friendly and helpful. It made the buying process easy and stress free.

Jason Fuller

A dealer with a reasonably priced service center an honest folks staffing it. Will definitely try to bring my car here again next time I'm in town.

Brian H

Had a perfect experience. They worked with me 100% and I couldn’t be more thankful for their service.

Helen Quincannon

Doug did an excellent job helping me. He is a great salesman and very knowledgable.I give him 5 stars

Keagan Allaire

Anthony was a great salesman and I'm very happy with the rates that I got and the price I paid

Susan Russell

We are very happy with our experience in buying a used car and Dirk was great to work with - thank you!

greg altznauer

Professional, friendly, and knowledgeable. I’m happy to have my car served by Prime.

Mark Plourde Sr.

I have had great service with Prime Jeep. Amazing service and Sales team.

Nancy Stpierre

I have been a loyal customer since 2006. Service is spot on. Always accommodating.

Jeannie Cole

Bought my Dodge Avenger here and used the coupon to get my oil changed recently. Staff was friendly and popcorn they had while I waited was a nice touch.

David Lawrence

I recently purchased a new Jeep Wrangler with the assistance of Jordan Rothrock. It was a low stress sale and Jordan was helpful and knowledgeable

Chris Ashey

My salesman Michael Kry was fantastic,incredibly nice and helpful,the vehicle selection was fantastic and I got the Jeep Cherokee I wanted at a fair price

Stacy Blake

Fast service and courteous. I’ll always have my Jeep Rubicon served here!

Jacqueline Young

Everyone is always pleasant to deal with and today I feel Curt went above and beyond helping me out. I’ll always have a Jeep and I’ll always be a customer.

Conrad S

Fast and friendly service that kept me informed with options and got me out of a jam. The folks here are great!

Debra Johnson

Had a tire replaced and they were very quick and professional!

Jeffrey Slocum

Will and the team at Southern Maine Motors were efficient but not pushy. They have a great team and they work hard to help you.

Peg Buckley

Excellent service. Quick and efficient. Always a pleasure to come here . Very professional and friendly personnel!

Kelly Townsend

Prime Chrysler Dodge Jeep Ram we’re great when I had to have my vehicle worked on.

Schaefer White

Thanks to Jim and the team for making my purchase experience fast and easy!

Dr Erica M Banks

GAIL,JUSTIN,WILL ( IN ALPHABETICAL ORDER-LOL) WHERE AWESOME THEY WORKED WITH ME AND MY CREDIT UNION ON A CAR PURCHASE ALMOST 700 MILES AWAY. THE SALES PERSON (UNKNOWN) CAME IN EARLY AND WENT ABOVE AND BEYOND TO GET MY CAR ON THE AUTO TRANSPORT. i WILL BE USING THEM FOR MY NEXT CAR PURCHASE. YALL ROCK!!!! THANKS GAIL- YOU WERE SO AWESOME. THANKS JUSTIN FOR PUTTING UP WITH ME CALL 10X AND HOUR . AND THANKS WILL FOR YOUR PROFESSIONALISM ANS COMMUNICATION. DONT LET THE DISTANCE CONCERN YOU. BUY SOUTHERN MAINE MOTORS AND SHIP USING 365 TRANSPORTATION ON FB! sMOOCHES

Benjamin Alley

Great experience all around. The dealership and it’s staff has a feel of a small business, no pressure, friendly and great facility.

Jon W

I wanted to get a bigger truck to pull my camper and Keith made it happen great place to buy a vehicle!!

Peekaboo

Friendly and welcoming staff that was willing to work with me to make sure I got exactly the car I wanted

Patrick Kellerman

Really came to my rescue after a sudden loss of a loved one.

Lawrence Constantin

Excellent Service, Prompt, friendly and Accurate. Took me in without an appointment. Much appreciated

Roger Cote

I've been a customer since JOLLY JOHN and have continued with Southern Maine Motors and I'm still pleased !

Teresa OHare

Tony Fuller was awesome. He really took the time to learn what we wanted in a Jeep!

Tara MacNair

Doug listened and provided me with exactly what I asked for. Everyone I encountered was respectful, helpful and willing to help. I would highly recommend Doug!

David Cidorowich

My experience was very positive, from the service advisor team to the technicians involved.

Kelli Campbell

If you own a Challenger, take it here for service. You won't be disappointed. Friendly staff too.

Doug Bailey

Great service. Very friendly. I like how they text you approval for repairs.

Stephanie Ryzmek

They were able too quickly assess what was wrong and gave an excellent referral

Scott Jordan

Ethan, Michael and the entire team at SMCDJ were excellent and a pleasure to do business with.

Lori Roberts

We had a great experience at Prime, Jack was excellent

Robert Woods

Great service and great sales team. New or used,service or sales go see southern maine motors!

John Dolan

Always helpful service advisors - Emily is tremendous!

Linann Skillings

Bought right off the lot. very skilled and informative sales crew.ask for Tom Joyce, very helpful.

Andy Shevenell

Typical dealer. Do what they can to get you here then can't do anything unless you have great credit.

Kristen Lehmann

Good experience. No pressure, answered all my questions that I had and closed the deal quickly. I would go back!

Alex Belanger

Great staff, very knowledgeable and I would recommend to anyone

Jeffrey Gramse

Very professional and courteous. I would go back for further service.

john rogers

I had a very good experience in the purchasing of my vehicle. Very professional staff.

1953HLH

My last visit was nice. the free wifi was great. no complaints.

James Heatley Sr

Great people to deal with. Good selection of vehicles. Totally satisfied

Katherine Murough

Brianna kept me informed, offered alternatives for needed services

Doug Haltizer

Job was done on time as promised. Great service.

William Badger

They exceeded the expectations of the needs we had to get us the vehicle we wanted. They went above and beyond.

Jesse Eaton

We looked at some vehicles here. Ok pricing ok sales staff.

Charles Neal

Easy access, always a great selection of vehicles very courteous and attentive staff

Matt McAleney

They had what I wanted at the price i wanted to pay.

Mary Lou Lemaire

Service was prompt, staff was helpful. Very satisfied.

Debby Littlefield

Its a great place for customer service and to get service completed

Sean Stoddard

Justin Was Amazing and got me what I needed. Thanks Justin.

brian thomas

They explained everything clearly! Very professional!

Brian Richard

Great atmosphere and good people.

Timothy Paquette

Very fast and quality service!

Frank Shannon

Courteous, efficient, friendly. Would definitely be a returning customer.

Mark Watson

Fantastic service and professional advisors.

Bob Kuberski

Great transaction with Prime start to finish.

David Johnson

Got me in early. Very nice stafg.

Corey Dorais

Great service and great people that work here.

Bob Payne

Just a good comfortable visit and experience. No pressure sales.

Dwight N (omni268)

Service was quick and easy. Good friendly environment

Jason Rousseau

Great sales staff! Thanks again Tyler

Tigman69

As you can expect, vehicles are expensive..Nothing special unless you're willing to spend..

John H Carignan

They found the truck I wanted, so we bought it.

Ashley Estrella

Service was even faster than I expected or was quoted.

Kerry Thompson

Repair was completed on time and correctly

Pop A Lock Of Southern Maine

Great service team. Great to work with this group.

Katrina Barbaria

Kurt in service is very friendly and professional. :)

Rick Bickford

Great staff they make it so easy !

Will C

This place is great they treat you like family

William Olson

Just had a recall on my vehicle.

Marty Duggan

Great service and people.

jdudman1

always a smiling face when I go in and helpful! thanks you

Nusud Ahwdo

Very nice service experience

Joe Letellier

Excellent and timely service.

Monika Youells

They met every one of my needs!!

Jonathan Boudreau

Friendly and quick service

Mary Ann Kaliher

The people very patient and explained things very clearly.

Stephen Bennett

Overall a very positive experience!

Wilbur Bibber

HAD EXCELLENT EXPERIENCE WITH SALEMEN AND STAFF.

Ronald Tinkham

Great sales experience.

Roger Borduas

Good customer service!

Terri Cameron

Professional and thorough!

Ron Zellers

A little pricey

Robert Blisard

Fast service on a Saturday!

Denise Burchill

Exceptional service!!

Freya Carafa

Very nice and professional

Joyce Fernandez

Tammy was wonderful!

Chris Ingalls

Quick and easy

Rebecka Mendoza

Helpful

wade Light

Tony was great!

Kelly Dubois

Quick appointment.

Wayne C

Great service

heath leeman

Awesome service

Juliet Flanagan

Simply awesome!!!

Gerry Ducharme

Good service

jason go

Awesome

Bennett Bruce

Good people and very nice waiting area. Dom is excellent to everyone around him he makes that place look and feel comfortable

Brittany Farrington

They where really nice and helpful answered all of our questions very happy with my purchase

Chris Drouin

Mikey and Derek rock! They didn't stop until I was behind the wheel of the truck I wanted. Definitely will be my first stop the next time I'm in the market for another. Great group and made my experience as easy as possible.

JOYCE WOODLEY

Had an oil change and spark plugs replaced. They were very personable, Dominic did a great job! They were done in a matter of hours and stuck right to the quote! Thank you to Tim who took me to work after I dropped my jeep off and picked me up at work to bring me back! He was very accommodating and pleasant conversation! If I needed other work, I would certainly bring it back to IRA!

ghassan enad

(Translation) Nice service Thank you (Original) Nice service شكرا لكم

Pasha Royzman

Abbey Karns

cee mac

Joe Doherty

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