Reviews of Glanzmann Subaru. (Car Dealer) in Philadelphia (Pennsylvania).

Glanzmann Subaru

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390 Comments

Car dealer

Subaru dealer

1001 S York Rd, Hatboro, PA 19040, United States

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Information of Glanzmann Subaru, Car dealer in Philadelphia (Pennsylvania)

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Reviews of Glanzmann Subaru

Janai Denise

This review is from Rose H. I was so impressed with the customer service levels when I arrived at Glanzmann Subaru showroom. From the receptionist that greeted us to the finance person. John Le was my sales representative and I can't say enough good things about him. He listened to what I was looking for in a car and got me exactly that. He's very friendly and personable. When I came to pick up my new car, John made sure that I understood all of the controls and safety features. Warren and Keith in the finance area are just as awesome as John. We ran into an unexpected situation regarding the title of my trade-in but Warren and Keith provided what I would call radical customer service. Today I drove my new car home. Thank you John, Warren and Keith for being true examples of putting the needs of the customer first. I highly recommend Glanzmann Subaru to anyone looking to purchase a care. 🤗❣️

Susan Harris

We have nothing but praise for Glanzmann Subaru. From start to finish our car purchase was transparent and handled with class. Andrew our Sales Representative was extremely professional, I would ask for him again and again. Don’t hesitate to shop here… our Crosstrek was delivered in less than 3 weeks, love this dealership!

Sean Hoffman

Have always had a great experience getting my car serviced at Glanzmann Subaru. Their new facility is amazing. From the time I made my appointment until I picked up my car, everyone was friend, courteous and professional. Kyle was my service representative and in addition to all the above, he continuously kept me informed as to the worked and progress on my vehicle. He even followed up with me a few days after I picked up my car ensuring that everything was alright. You will NOT be disappointed using Glanzmann Subaru!!

Peter Grauer

I bought my 2022 Subaru Outback from Glanzman in early May. I have had it for About 3 weeks and absolutely love it! Ken, Warren, Eric and the rest of the team there were great. They made the buying process easy and took time to explain any questions I had regarding features on the car. I recommend Glanzman to anyone who is looking for a new or used car

Bradley Crannell

I had called in to Glanzmann, to schedule an oil change and tire rotation, but was informed that appointments are not necessary. They offer an express option. Great news indeed! I pulled up about 1 o'clock in the afternoon, checked the vehicle in with David, and left shortly after 2. Service was flawless, customer service excellent. Will 100% continue to utilize this option going forward - so convenient!!!!

Gabriel Cardona

I used to bring my 2015 Forester to their previous location for service, and they were always great at performing good service and communicating any issues. After switching over to a 2022 Forester with Glanzmann, I can say these folks will have my business for any future cars! They made the purchasing process quick and efficient, but still friendly and polite, even though it was close to the holiday break. And now as I bring in my new car for service, I continue to see the same attention to quality in their customer service. Besides all of that, their new service center really makes it comfortable to wait.

Vicki Fraser

While visiting Philadelphia, my Subaru had a mechanical problem, and Glanzmann Subaru was recommended to me. It turned out to involve two Subaru recalls, and when I arrived at Glanzmann, my service representative was Chris, who was just great, friendly, professional, excellent at getting the car in quickly and keeping in touch to let me know progress. He and his crew also gave the car a safety check, let me know what to keep an eye on, and washed it before I picked it up the following day. I had an all-around excellent experience at Glanzmann Subaru and would recommend it without hesitation. Thanks and all the best to Chris and the Glanzmann crew!

Greg Hill

Great team working here. I had a few issues found when performing a routine oil change and decided to leave it next day for more work. They were very accommodating given my schedule and instead of me coming back the next day they gave me a loaner car right away. Chris provided great service and explanations of work performed.

Christina Ifill

Just completed a purchase of a used car from Glanzmann Subaru and the experience was excellent. The Product Specialist that I worked with (Ken) was outstanding. He had great knowledge, make me feel welcome and valued, and made the whole process surprisingly enjoyable. Handling the financial side of the transaction with Warren was also a breeze. Loved Glanzmann's no-haggle process, which really took the stress away from the car buying experience. 100% recommend Ken and Glanzmann!

Jon Denenberg

This is our third Subaru from Glanzmann. And our sixth Subaru overall. I will go nowhere other than Glanzmann. It is by far the best dealership I have ever worked with. Eric was Great! Made it effortless to get what I wanted. The communication was fantastic. Alex was also fantastic. I was going to get a 2023 and he found me a 2022 that was 5k cheaper and only had 288 miles on it. It’s a no pressure experience. Great people and an amazing garage!

Liem Nguyen

Karen was very pleasant to work with when I needed my car to be taken care of at Glanzmann. The service depart goes out of the way to make sure my concerns were addressed. The loan department was very accommodating in providing me with a temporary loaner. I’ve been going to Glanzmann for many years now always happy with their service department.

Marci Lee

The last time my car was serviced, I was feeling overwhelmed. I recently lost my job and my car was due for inspection. Bryan Okubo kindly assisted me and took extra time to review what had been done during the last service to help me anticipate what to expect in terms of the potential costs. This put me at ease and gave me time to think about how I wanted to proceed. I am thankful for Bryan, his kindness and his patience that day. I am thankful for the new location for the service appointments too. It is very spacious and much easier to navigate.

Jeri Whatley

It was a great experience, as always. I got an appointment much sooner than I expected. My service agent, Karen, was great. She put me at ease & quickly responded to my request for a Crosstrek rental with a key instead of a fob. She explained everything & answered all my questions. She made me feel comfortable from the beginning. The rental was great & when I returned it, the agents were friendly & efficient moving through the wrap up process. A great experience overall. Thanks.

Chanell Glass

Glanzmann Subaru was great! My last car was ten years old so it’s been a bit since I’ve been shopping around and looking at cars. I had been to a couple places and talked to some sales people. When I went to Glanzmann the experience was great! John was great. I got a tour of the building and its a great space and so clean! I never felt pushed into buying a car with John or Ken, who was also so helpful and friendly. (The other dealership I was talking with was constantly on me about finalizing a sale. I hated that feeling of trying to be pushed into a car I wasn’t sure about.)I test drove my car Saturday. Ken went over some numbers with me so I had an idea of what I was looking at before making any decision on the car. He gave me a couple different options I asked to see. I took a day to think about it. Monday I went back and bought the car. Lauren who went over all the final numbers and all the information I needed to move forward was awesome! She made everything so easy. When we were in the car and ready to leave John did a great run through of the car again. He made sure I was comfortable with everything before I left. Even my seat and mirror adjustments. Their costumer service is truly fantastic! Thank you!

Charlie Koslosky

I was having intermittent issues with my radio. Upon arrival, I was pleasantly greeted by Kyle who said he would have it checked as there was a recent software update. Later he gave me my keys back and my car was washed as well. The best part is my radio works perfectly with no problems at all! Thanks again to Kyle and the entire service team at Glanzmann Subaru!

Don Taylor

I had a great experience at Glanzmann Subaru. Needed a car someone suggested them. Sean and everyone who worked there were helpful and pleasant .They found a car for me that fit my needs. Subaru has an outstanding warranty, I bought a 2020 pre-owned Outback. I love the car! No issues what's so ever! Thank you Glanzmann Subaru!

Jason T

Fantastic experience. Wonderful facility, everyone I interacted with was friendly. Big shout out to John, my salesman, who couldn't have been more helpful, kind and knowledgeable. No pushing crazy stuff or trying to run up the price with add ons like you'd expect from a normal dealer, just straight up easy pricing. I was a bit nervous going in (aren't we all) but I could tell I was in good hands. After deciding to get an outback (I got a fantastic price) John helped me every step of the way quickly and efficiently. I'm thrilled with my experience at Glanzmann and I am excited to be part of the Subaru family.

Amy Belz

Great experience at Glanzmann. Came in looking for something specific but not available. Donna took the information and called me just a few days later with the car I ended up purchasing. Donna is very nice and knowledgeable. Everyone was easy to work with. I will definitely return when it’s time to purchase another vehicle!

Judy Harbison

Kyle Jordan met me when I arrived, recorded my car concerns He kept me updated on the needed service and explained what was done so I could understand. He was pleasant , soft spoken and courteous. The waiting area was large and comfortable while waiting for car service. A pleasant experience.

Naomi Post

I purchased my Crosstrek from Glanzmann and have had all my vehicle service done there. I can’t say enough about the responsiveness and professionalism of every one there with whom I’ve had contact. Eric, who works in service, is knowledgeable, conscientious, personable and always goes the extra mile at each visit. I give them an unconditional recommendation!

Linda Le

Everything from the people to the facility and cars made for a great experience! The entire team was very professional and detailed. Sean was very helpful, patient, and pleasant to work with and Michael was especially thorough going through all of the paperwork efficiently. Meanwhile, the detailing team worked some magic that I wasn't even expecting. Thank you!

Matthew Mormak

Excellent, friendly customer service. The waiting is ridiculously comfortable and welcoming with plenty of complimentary refreshments. David and everyone at Glanzmann is a pleasure to work with. My wife and I have felt like truly valued customers ever since we first stepped in the front door. Can’t recommend enough.

Regina Green

When I arrived at Glanzmann Subaru the customer service was amazing. Sam was my contact person and he kept me updated while my car was being serviced. I appreciated Sam giving me advice on what steps to do to keep my car in top condition. He is truly an asset to Glanzmann Subaru.

Tanya Posey

This is a very clean facility. The employees are amazing and Lori was very kind, polite and professional. She greeted you with a smile. This was my first oil change, although I did not schedule an appointment I was in and out within a reasonable time. There were lots of vehicles but there also was enough service attendants to service each vehicle. Oh the choice of snacks are also a plus if I must say. I'm glad I chose Glanzman from purchase to my first service appmt. I referred two other families who purchased as well.

Nicole Giorgione

Glanzmann is top notch when it comes to customer serivce! I had to call about servicing my car and Kate was wonderful on the phone. She made the whole experience easy and answered all of my questions! If she didn't know something, she found out the answer. Thank you Kate! We are lucky to have such a great dealership so close to our house!

Maureen Kund

Joe Falbo at Glanzmann is the best! My car was in for 30,000 mile service and Joe had everything organized and set before I arrived, including a loaner. Check in was quick and easy and I was on my way in minutes. Joe updated me throughout the day and promptly notified me when the car was finished. When I returned to pick up my car, it was ready and waiting. Everything was seamless and efficient. Joe is always personable and informative. Great customer service Joe!

Ken Malis

Chris at Glanzmann Subaru did a great job taking care of me and my Forester for its 120k mile checkup. He noticed I’d just had my spark plugs changed. Rather than go ahead and charge me for the plugs and service, he checked in with me to explain that my bill would be revised downwards to reflect this. I like Glanzmann. Their crew is prompt and courteous. I know people want to say that their guy is just as good as half the price. I say I’m paying for Glanzmann’s specific experience with vehicles like mine. They look my car over and if something seems out of alignment - dad joke; sorry, not sorry - I get a phone call about the recommended service. I get the price upfront. Seriously, I plan on another 120k miles from my Forester and I believe I can with Glanzmann.

D Chun

John Le was so nice and informative in helping us choose and buy a car at Glanzmann Subaru. We decided on a car late Wednesday night and even though he was off the next day, he helped facilitate our paperwork and credit approval so we would be ready to pick it up on Friday as smoothly as possible. He then patiently went over every aspect of the car, inside and out, and helped set up our phones and remote Starlink app as well. Lauren Lange helped us with the finance paperwork and patiently explained the process and extras that were available. She was helpful and informative, even when we came up with different possible warranty scenarios and when we were trying to figure adjustments for down and monthly payments. This was our first new car that my husband and I were buying together, and the people at Glanzmann Subaru made the potentially stressful experience a great one! Thanks again John and Lauren and the rest of the team that we met at Glanzmann Subaru!

Tanis Mittelman

Jordan was very helpful and attentive to my needs with my car. He listened and responded quickly and appropriately. He kept me informed of my car’s progress suggesting other maintenance my car needed in the near future. The maintenance was done quickly and Jordan even followed up with me afterward.

Margo Jackson

I worked with Andrew and had such a fantastic experience. I didn’t end up getting a car but he was incredibly friendly and helpful during the entire time my car was being appraised and I was looking at another vehicle. Everyone I interacted with, starting with Micah, was so nice and I honestly can’t say I’ve had a better experience at a car dealership than here.

Chris Hamberger

These guys are awesome. I took my Wrx to 2 other Subaru places for a check engine light, they told me nothing to worry about and cleared the codes. The light came back so I took it to Glanzmann, they gave me a much better diagnosis and took care of it all. Haven't had an issue since. Many thanks.

Mary Jane Varnis

I came to Glanzmann Subaru for the routine maintenance check of my Forrester. I was greeted by David who “got the ball rolling”. He was pleasant, accommodating and professional - all attributes that Glanzmann Subaru looks for in their staff. David did not disappoint!!!!!!! - he definitely had my needs front and center and was attentive with progress updates.

Jennie Lawston

November 22nd I took my vehicle for an oil/filter change and multi point check. David was my Service Advisor. He was cordial and professional. David kept me informed of the approximate time the service would take and provided me with the detailed results. He also took me to the parts department to place an order. This is the customer service I’ve come to expect from Subaru and is one of the reasons that this is the second vehicle I’ve purchased from this Dealership. The complimentary car wash completed my visit.

Helen ZygmontGlinski

It was a pleasure to work with Joe from Glanzmann Subaru. He was very helpful and professional in settling a difficult situation with my Crosstrek. I am pleased that my car is running well! Very satisfied with my first experience with this dealership. Thank you Joe. I appreciate your service!

Domenic Flesch

I could not be more happy with my car buying experience at Glanzmann. Donna, Lauren, and Keith were great and made the process stress free from start to finish! The outback wilderness is so much fun to drive.

Russel Touchstone

My experience at Glanzmann Subaru had exceeded my expectations. I was greeted by Karen, who was accurate in capturing my complaint, and relayed to the tech(s) and the rest of the service department, in which I am myself, from experience, running a freightliner facility, no, it is critical to ensure that an accurate complaint is captured so it can be correctly assessed. She was personable, friendly, sympathetic, but still head a good sense of humor in which we shared, and made my experience there. Much more satisfying. It didn’t seem as if I had just gone to a facility where I was just another number. They were prompt, the communication was impeccable, detect diagnostics so far after I received, the vehicle has been accurate, they provided me with a loaner at no charge, and even wash the car when I came to pick it up. I highly recommend Glanzmann, Subaru, and Hatboro. I would return there for both sales and service. .

Wesley Astheimer

We've purchased 3 vehicles at Glanzmznn and our experience to date has been exceptional. Only recently we had some service and repairs performed. Sam was the customer service person I dealt with and his attention to our issues was superb. Excellent rep for the company.

Loraine Dunn

Jordan was wonderful… when we first came in the garage he greeted us with a smile told us his name and took care of us immediately! My car is wonderful now! Always a five star rating for Subaru service department!

George Jewsevskyj

I just can’t say enough about Glanzmann Subaru from sales to service this is the place do you want to purchase your car and have your car serviced. The service advisor Sam Simkins Took care of all my service needs flawlessly Understood all my concerns And took care of them and to the estimate projected time You would be very impressed with Glanzmann service it’s been over a year for my Subaru and again I just can’t say enough. Five star rating plus

Bridget Kelly

I love my Subaru. Glanzmann was terrific to work with for order and purchase. They made it super easy. I have had my other Subaru serviced there since they opened the new store and i had already loved the service team, now I know the sales team is also 5 star ⭐️ Andrew was such a kind, caring individual and helped me through the entire process.

Lo Mack

Ysaac, is a great representative of Subaru. He has helped me twice now with service at your facility and he's extremely polite and generous with his interactions. I love your staff there. Everyone that I've worked with has been so polite and accommodating. Thank you!

Barbara Notte

The service at Glanzman is excellent. The gentleman who checked me in and got my loaner was polite and friendly. His name is Joe. All the staff have been a pleasure to work with. I’m glad I bought my Subaru there even though it’s 45 minutes from home.

Face

Upon arriving at the shop, I was greeted by David who made my transition smoothly. He provided me the information about my car, Also gave me updates on things to look forward to. David was professional, And his customer skills were on point!!!

April Press

This dealership is so efficient, clean and customer oriented. I can get an appointment within a few days. Sam, who is my service representative is great. He always explains everything so well and spends whatever time I need to understand. The car always comes back washed and If the car is going to take a long time they give me a loaner for free. I trust them to do a good job.

DN Straughter

I have found a new car dealership family. The caring customer service that I received, made me want to purchase all of my cars here from now on. Henry, Alex and Andrew were the most courteous gentleman Ive come across in a long time. THANK YOU gentleman

Albert Zbik

I can best describe my express oil change experience as routine. As my idiot light indicated a tire pressure issue I brought it to the attention of Sam the service writer who immediately looked into the matter. Unfortunately he informed me that my tire was compromised by a nail in the sidewall which was not repairable resulting in my purchase of a new replacement. Sam took immediate steps to resolve my tire problem in a timely fashion as I was required to be at another vital appointment later in the morning. Sam handled the problem without my needling him given my need to be elsewhere. I was quite happy that my initial visit to Glantzman for service , for our third leased Subaru Outback, went rather well aside for my tire issue.I would certainly recommend Glantzman to others for service in their state of the art facility.

John Basinski

The manual transmission on my 2019 WRX had become very difficult to shift. I made a service appointment expecting Glanzmann’s service department would lubricate the shift linkage and I’d be on my way. Sam Simmons, the service manager, suspected a more substantial problem and provided a loaner. Sam was right. I needed a new clutch, which is an expensive replacement. Happily I was covered under an extended warranty I purchased with the car so there was no cost to me. Sam kept me informed at every step and was a real pleasure to deal with. After the replacement was complete, Sam asked to keep the car for a few extra days to test out the new clutch. I readily agreed, enjoying my loaner Outback as a change of pace. I have my car back and it’s performing better than ever. Thanks Sam!

Kirsten Diegel

Glanzmann took care of my 78,000 mile service. Great experience as always from Kyle checking me in and keeping me updated with the mechanic's recommendations to the free loaner car and included car wash. Will definitely continue to use Glanzmann

Nicholas Pappano

Very excellent service from the staff at Glanzmann. My service rep, Kyle, was extremely helpful. He listened to all my concern and tailored the service to my needs. John was extremely professional and courteous when procuring a loaner vehicle. He actually asked what vehicle I would like as my loaner. Thanks for a job well done. My previous service with my son’s 2020 Crosstrek experience with Yssac was also a pleasure. 👍🏽

Mike Madison

So all the service personnel at glansman Subaru on my last visit we're all amazing Kyle, Karen, Michelle, Kate and I think there was one or two more people which I forgot their names but anybody who answered my phone calls about my car about my situation we're so helpful and really knocked it out of the park with the service experience for me this time. And the one time I showed up at 7:00 to pick up the loaner and drop off my car and Karen was still there and I felt so horrible I got there so late and she was just still still so nice and helpful. Once again my service experience this time at glanzman Subaru was just the best.

Joshua Siegel

Had a great experience at Glanzmann. John our sales rep did an excellent job walking us through the process, was very patient, candid and never pushy. We had no idea how long it'd take to buy a car and needed to rush at the end to pick up the kids, and they made sure we were out of there with time to spare. Really happy with the process, not at all what I expected from a car dealership. UPDATE: we unfortunately had an issue with the car we purchased. When I contacted Glanzmann about it, I didn't really know what to expect. But they went above and beyond to rectify the issue. The level of service and care was exceptional. They have this section on their site about "Their promise to you" which I figured was a marketing gimmick, but it is very real. I wish they sold more than cars, that's how impressive everything there has been.

Regina Cesario

Sam in the Service Department is an excellent service provider for Subaru. He noted that my car will require new wheel bearings. Since this is an expensive repair, he provided various options to consider. I appreciated this information.

Donald. C. Douglas

I appreciated your prompt service Joe of Subaru, in identifying and fixing the noise problem my Subaru car was experiencing . I no longer hear the noise when driving my car. I appreciated you keeping me abreast on the status and timeline of the repair. The nice waiting room and snacks made my waiting time very pleasant. Thank you.

AIL Jackson

I’ve been here so often it began to feel like family. Even though I had many problems with my vehicle the staff was always very helpful and friendly to me. I want to especially thank Eric who diligently updated me on the status of my vehicle. Communication is necessary and Eric rose above the occasion. It is what keeps me coming back.

Karl Hassler

Everyone I worked with was pleasant, attentive, capable and professional. A great group to work with, a real pleasure. Kudos to John for keeping the plates spinning throughout the sales process, and making sure our needs were met! Would definitely recommend.

James Paletski

Just wanted to say thank you to Sam and the team. Great communication and fast service. Had some issues with my Subaru recently. Sam and the team were polite, acted swiftly and got my car taken care of with no problem at all. Thank you!

Ami L

We were very happy with our experience buying a pre-owned Outback here. The sales rep, Alex, was knowledgeable and responsive and followed up with amazing service even after the sale! We've since had our car serviced here and feel that we wouldn't want to go anywhere else. Overall great staff, service, and facility.

Jane L. Allison (Google User)

Kyle did an excellent job managing my car service. He was pleasant, friendly and helpful. I've had great experiences with Glazman - both sales and service.

Joanne Cook

I found Kyle to be very efficient and patient with describing what was to be done on my car. He also suggested alternatives to help me to be able to afford the necessary repairs on my car. He had a vey friendly and positive attitude which provided me with a sense of trust.

Joanne Kaminski

Sam was my service agent during my recent inspection visit. Sam answered my questions about how to maintain the health of my vehicle. He also noticed that I was not taking advantage of some perks associated with being a Subaru owner. I appreciated Sam's attentiveness to detail and his approach to customer service. Thank you Sam.

Travis Senseny

I am a long time customer at Glannzman Subaru and feel I always get treated well. Karen in service takes amazing care to ensure that I am happy with my experience and goes out of her way to keep me a happy customer. Thanks!!!!

Polley Maltese

Chris was exceptionally efficient, friendly, and communicative. Throughout the several days that our Outback was being serviced, he kept us informed on its status. One of the major reasons we buy from Glanzmann is because they seem to consistently hire managers with great people skills, and Chris was an excellent example of that. Our next car will be from Glanzmann, and we are one of the business’ most vocal supporters. We were teachers. Chris earns an A+.

Erika Grayes

My experience having my vehicle serviced at Glanzmann Subaru was outstanding. Sam provided good customer service that was friendly and fast. The overall atmosphere at the facility was comfortable and pleasant.

Zhora Qi

Jordan was very friendly and super efficient. He gave me two options for my flat tire and his own recommendation. After I decided, he went ahead and got it done fast with his team! Will recommend this kind of service to anyone!

Anthony Volpe

Chris Waldron acted in a professional way, he introduced himself and welcomed me to Glanzmann. After the car inspection Chris explained what was done, and the service that is due for 100020 miles. I would hire him good man. I've been a satisfied Glanzmann customer since 2012.

Andrew Clementi

Kyle (service), Dana (sales director), Eric (tech presentation post purchase) and Vince (sales) have been amazing. The facility is pristine, everyone is helpful and informative. Best experience at a dealership hands down.

Donna Mckain

I received exceptional service dealing with Kyle Jordan. Always professional, polite and informative. He always kept me apprised of everything that was happening step by step with the work on my vehicle.

R Alto

Just recently visited Glanzmann again and Sam Simkins was very helpful. My car was displaying multiple warning lights. Apparently my easy pass must have thrown everything off. Sam put it on my car where it wouldn’t cause any more problems. Everything is good now 😊 Sam was very interested in helping me as much as possible. Even checked later to see that all was good. Karen Sipps our Service Adviser was very helpful. Not only did she explain what they do at Service but also helped us to understand certain features on our Subaru. Went out of her way to do that. Very pleasant to deal with. 😊.

Patty Kane

Sam is the man! He is always happy to help, listens attentively, and easy to work with. From the moment I walked up to his desk to check in for service, he was very welcoming and greeted me with a smile, listened attentively to my concerns, patiently answered all my questions, explained what was needed for the car service and throughout the time there kept me up to date on the progress of my car service. Very professional, knowledgeable, and a great asset to Glanzmann Subaru. Thanks Sam!

M. O'Neill

Good service by Joe @ Glanzmann. Nice waiting area with snacks , hot and cold drinks even a fireplace and huge big screen tv . Good clean new modern shop. Reasonable wait time. Glanzmann is a first class operation all the way around from purchase to service.

Clint Ehlers

Chris at Glanzmann is amazing! As well as all the other service technicians who work there. I bought my 2022 Subaru outback wilderness edition a few months ago from Glanzmann Subaru and absolutely love it.

leo 9105

I got my Impreza service at glanzmann subaru for transmission, strut and alignment . My service specialist ,Eric Wilson, got me fastest appointment ,explain everything to understand and also loaner car . He made my car service experience was much easier and convenient. Thank you , Eric , I really appreciate it Everyone in Glaznmann Subaru are very friendly and professional . Happy about your service , Great job . Well done , guys , See you again in next service …

Pete

Ordered my first Subaru Crosstrek at Glanzmann Subaru the order day. Couldn’t be more happier with my experience. Never expected it to be more easy. John Le was very helpful and knowledgeable explaining all my options for my new Crosstrek. Keith was also helpful explaining different possible finance options. Highly recommend going to Glanzmann for your Subaru.

Linda Pirkle

It was a good experience at glanzmann. My technician was Kyle, who was very friendly and efficient. He let me know throughout the service what was being done and an anticipated time of completion. Car completed on schedule

Connie Mccalla

David, my service technician was excellent. He kept me apprised of the time line for my services. I was in& out of the service department in 90 minutes. David also facilitated the scheduling of my inspection appointment for January 4th. First class service @ Glannzman Subaru

M Stendeel

I have never enjoyed a car more than the Subaru Forester Wilderness that we bought at Glanzmann Subaru 2 months ago. The entire buying experience was easy and I highly recommend the salesman, Andrew, who was nice, patient and knowledgeable.

Sheridan Thompson Clark

I had my Subaru Legacy serviced recently at Glanzmann Subaru in Hatboro. Eric was my service representative. Eric provided excellent customer service. He was pleasant, very professional, informative and provided periodic updates regarding the status of my car. It was a very positive experience. Thank you so much, Eric!

Paulette Allen

Subaru services is great when I visit. It’s clean, they give you a free car wash and the service people are very helpful. Ysaac assured all my needs and questions were met concerning my Assent. Thanks Subaru Service Department

Mark Pellico

Joe did a great job explaining what the car needed and keeping me up to date. The department staff completed all needed service including new brakes and belt. All was done efficiently and competently. Thanks.

Lee Pachter

Service department very attentive. Large service area. Loaner cars available. Amazingly, price was competitive to a local mechanic. Ysaac my customer rep kept me updated regularly. Great job!

Diane McGarvey

Service experience was great. Made an online appt for an odd noise I was hearing while driving. Arrived and was taken In immediately. Eric, the service person walked me thru the process and kept me updated. When the repair was going to take some time, he arranged a loaner vehicle so I could finish my errands. Most of the work was under warranty and I was able to have everything done in one day. Everyone was friendly, helpful and they made the experience quick and easy. Great service team!

Lisa Harris

I took my crosstrek to Glanzmann Subaru for an express oil change and tire rotation. Jordan was very nice and kept me informed on the progress. The service was very quick and professional.

J Jamison

I had my first oil change at Glanzmann using their express service for my new Outback Wilderness. With no appointment my oil was changed in less than an hour. Thanks David for great customer service!

Ben Moss

The help is excellent. Eric is fantastic. He was kind and patient and worked hard to assist me. I will say the service department needs work as there were repeated needs for me to return to the shop and get what I had worked on fixed.

Alex Toradze

Excellent!!! Had an opportunity to work with Sam during my most recent visit and was really pleased with the high level of customer service provided. Thank you! Edit: (most recent service) I thought I mentioned multiple times that I heard the squealing sound coming from the front tires. I thought they might have been brake pads, that's why I mentioned the brakes, but I wasn't totally sure. When texting the serviceman he mentioned getting the pads replaced and resurfacing the rotors. What I didn't realize was that only the rear pads and rotors were worked on. So, when I was driving my car around yesterday, I noticed the problem I came in for - the squealing/skidding sound my front (left?) tire makes - has not been adequately addressed since it is still happening. I am not thrilled, either, since I spent a good amount of money on service, and what exactly did I spend all that money on when the problem I came in for has not been fixed. I feel like I wasted my money. Thanks

Shannon Brown

Even though we have a great local mechanic who would maybe cost a bit less, we most often find ourselves taking our "baby" ('22 OBW) to Glanzmann Subaru. The experience is all around very pleasant and somehow we always get lucky enough to have Joe Falbo as our service rep--he is patient, professional, and so pleasant to work with! Glanzmann's new service center is state of the art. You pull in the large bays and walk right up to a service desk (so ok in any weather) and they have a nice waiting area if you're hanging around--nothing like the old, oily-smelling, grungy waiting rooms of the past. I would definitely recommend Glanzmann!

Steve Czyzewicz

Service at Glanzmann was exceptional. Service rep Kyle kept me informed of the progress on my vehicle. Facility was well kept. Pleasant experience.

Mitch Cohen

I came in because I felt I had a problem with my tire. Glanzmann took me right in and provided a complete multi port inspection. Couldn’t be happier with service and customer service . Catrina went above and beyond to make sure I had a positive experience

James Megill

We purchased two crosstreks for my wife and I back in April from Lauren our sales advisor.She was very helpful and knowledgeable in helping with our car buying decision.I have brought in both of our 2022 crosstreks in for express service in the past few months and couldn’t be happier with the communication and excellent service that was provided at Glanzmann Subaru during our visits.I would like to thank everyone that I came in contact with but especially Lauren and my service advisor david who go above and beyond to help there customers. Thank you James Megill

Susan Tucker

Eric provided great service. He answered all of my questions and provided guidance for the appropriate service on my Ascent. Eric also made sure my car was serviced promptly based on my position in the queue.

Kelly Herninko

Great experience at Glanzmann Subaru with Catarina - routine 6 Month service efficient and comfortable waiting area. 12 month service was fantastic- Chris was amazing with his helpfulness and exceptional service. I truly cannot recommend this car dealership enough.

Random Guy1307

Had my tires done the other day. Eric was a pleasure to work with and the new facility is top notch! Highly recommended

Kimberly Akers

David was helpful and got my car in and out in a jiff! We had a pleasant conversation while going over the check out process as well. This is why I keep going back to Glanzmann

Cynthia Glass

Karen@Glanzmann Subaru provided exceptional customer service by clearly explaining the work needed on my car and prioritizing each component. She went above and beyond!

Lea Boer

Had my car in for my 6 month check up. Jordan was our service person. He did 10 on the scale of 1 to 10, 10 being excellent. Thank you!!

Richard L

Jordan@Glanzmann is very knowledgeable, trustworthy, fair, and clear. He efficiently performed my Subaru Express Service. I recommend 10 out 10. My car is working great!

Jerry Crump

Kyle's care and attention to my concerns were excellent. Choosing Glasnzman has been my best car buying experience.

Robert Stadnik

My first time here for service, Chris was very pleasant to deal with, got my car in and out quickly and fixed right .If need service on a Subaru this is the place you want to go. Highly recomend Chris for service advisor

Mark Friedman

I checked in with David for express service. He sized up the problem and gave me a good time estimate for the repair. My Crosstrek and I were happy and back on the road.

janice viereck

I had my car serviced at Glanzmann...as always, stellar service! Many thanks to Joe for his thorough handling of my service experience! Always the best!

Betty Weiss

I have the pleasure of being attended to by Ysaac, my service provider. He was very professional, explained all of the services I required, followed up and made me feel confident that I was being well taken care of.

David Zeft

Vince and Erik were very helpful in showing me how to use the different features in my new Subaru Outback . Thanks to them the new car is fun to drive .

Jon Moffett

My wife and I have been Glanzman customers for years. Always a great experience here. Sam is a pro that knows what he’s talking about, does a great job of keeping me informed and getting the job done.

mike ogrodnik

Glanzmann Subaru service advisor Karen was great to deal with. She kept me updated on the status of my vehicle. I had a loaner vehicle from Glanzmann which was nice since my car was there for 3 days. I highly recommend Karen as she was very attentive, friendly and easy to get a hold of if needed.

Edwin Mathew

I went in for a an oil change and wash and it was all done in 30 minutes. Jordan was very helpful and he did things quickly and honestly. I would go here again!

Lisa Parker

Eric@Glanzmann provided outstanding service during my maintenance appointment. Very pleasant person who paid attention and addressed my concerns. Thank you Eric.

Michael Jackson

Last service visit at Glanzmann was fantastic as usual. My intake specialist, Joe, took care of me and my vehicle exceptionally well.

James Lee SR

I went to get new wiper blades . No appointments express David took good care of me. Was there a little over 30 minutes. You can’t get a better place to service your Subrau then Glanzmann Subrau!

Edward Varon

I had splash guards installed. Job done perfectly. Karen in service was great along with David who checked me in provided prompt service. Follow up after service was much appreciated.

Eric Gonzalez

Service was exceptional from start to finish. I appreciate the help Karen provided and her keeping my updated on my vehicles progress in service. Will return

Selina Crew

Catrina was very attentive and professional. I felt well informed and respected. The atmosphere at the new location is clean and comfortable. I also appreciated the refreshments! I recently had to get my car inspected. Bryan was my contact person. He was very attentive, pleasant, and kept me well informed. My car was also completed in less time that was quoted!😃 Just had a screw removed from my tire. Shout out to David for his professionalism and courtesy! Service was fast and I was very comfortable waiting. 😌

Cielo Moreno

On January 7/2022 I had another great experience at Glanzmann Subaru, as I always have. This time was Sam the person that took care of me. I had him several times, he’s my favorite. It was my first time at the new building and I really loved it. I was there for several hrs. but between the snacks, coffee, tv, fireplace, and continue updates from Sam it wasn’t bad at all. My newest service at my favorite dealer was on January 7/2023. This time Kyle took care of me. It was another great experience. He was communicating with me the 2 days my car was at service. He explained, listened and took care of every concern and problem I had. I still recommend this place and considered the best I tried in this area.

John Hartman

I was very happy with the professionalism in the service dept. Sam kept me updated on the service and made it very easy to come back here for my repairs in the future.

Rosalyn Boston

I was able to drop my car off a day early from my appointment. Chris notified me about everything that was going on. I really appreciate that.

Patricia Simpson

I had an oil change and state inspection, Joe was very professional, knowledgeable, and pleasant to work with explained everything that needed to be done.

Shante M

My service there was great!! Nobody hounds you or is pushy. You pick what you like, look over test drive. Credit and payment arrangements are initiated. They have you come back the next day or next couple of days so you can just sign paperwork and drive off. They don't hold you hostage all day. Love it!! I wanted to leave another review of my service 12/2022. David waited on me and made sure I was comfortable during my wait at the new Hatboro location. He kept me informed on what was going on with my vehicle and made sure I understood any possible prices before beging any services. I will continue to come here for service! (They still aren't pushy)

Edward DAVIS

Chris Waldron, my service advisor, helped to make my experience a pleasant one. He was courteous and professional.

Lucinda McCann

Great service. Jordan even texted me to ask if I needed anything while my car was being serviced. Everyone was very friendly and efficient.

Lukens Petoskey

Andrew has been excellent not only during the entire sales process but also in addressing some questions I have had over first several months I have owned my car. He is a very customer oriented individual.

Gail Bennek

Sean was a pleasure to deal with. He was thorough, understood what I was looking for, and I never felt pressured. I love my new Crosstrek .

Carolyn Longo

Eric Wilson checked me in promptly. I was pleasantly surprised when I was told oil change was complimentary since I had purchased my Impreza within the last 6 months. Eric escorted me to the waiting area and after a bit, came over to inform me one of my taillights needed replacement and it was also suggested that the spark plugs be replaced since it was routine to do so every 5 years. No pressure to do so at this visit but I agreed for safety’s sake. Labor was a bit costly but worth every penny. Complimentary car wash and I was escorted to my vehicle in less time than I anticipated. I’m a Subaru fan now after years of driving Saturns. Couldn’t ask for friendlier and more competent service. On September 21, 2022 I visited Glanzmann Subaru for annual inspection and an oil change. As I exited my car, I was greeted by Sam Simkins who took care of my intake forms, confirmed my appointment and escorted me to the waiting area. Sam sent me a text within minutes to offer any assistance or answer any questions while I was waiting as well as giving me an approximate wait time. Sam did come to where I was seated and suggested fuel injector cleaning and I agreed. He also alerted me in person to let me know that my car was almost finished. Friendly, professional and genuinely caring would describe my experience at Subaru with Sam. I left completely satisfied. Many thanks to Sam Simkins for his time and efforts!! On 12/26/2022, I visited Glanzmann Subaru for an unscheduled multipoint inspection after using AAA to fill my two front tires the day before (my car still didn’t “feel right” the next day. David Valentine patiently listened, took my information and escorted me to the waiting area; I received a text from him requesting I contact him with any questions while I waited. David advised me after a short wait time that the tires had been dangerously overfilled and there were no leaks. He also advised me my battery had failed testing and asked if I wanted it replaced at that time. Of course the answer was yes! When my vehicle was ready, David came to the waiting area and escorted me to my car. He was at all times personable, courteous and professional. I was on my way in a little over an hour after arrival. I couldn’t ask for better service and David provided that with a smile. Thank you Glanzmann and thank you, David!!

Anthony Santino

David@Glanzmann was a huge help. I went in for an express oil service and David had me in and out in less than 30 minutes. Always a pleasure. Thank you

Cindy Maguire

Alex Diaczenko was very helpful and professional. The process went smoothly. Thank you. I really like the Outback Touring!

Amanda Berry

Every aspect of our car buying experience with Glanzmann was excellent. Andrew in sales was attentive, efficient and had the perfect level of follow up communication. Our experience with the sales manager was straightforward (no BS), efficient and more pleasant than other sales manager experiences we've had. To top if off, our Encore Delivery appointment with Erick exceeded our expectations. He was knowledgeable, patient, and answered all of our questions. We came away with greater knowledge about many of the car's cool features and greater confidence in how to use them .Thank you for providing this valuable service! It is now 4 years later and I'm still loving my Subaru. The service is always efficient and the staff courteous. In particular, Karen in Service went above and beyond to address an issue for me that was overlooked as a result of a miscommunication. Thank you for catching the mistake and making it right!

Eric Kleiman

David provided excellent service when I recently brought our Forester in for Express Service. Professional and quick turnaround

zomgkateh

The easiest experience buying a car that I’ve ever had. Sean was calm, patient, and friendly, did not push me towards any kind of decision.

Katie Caulfield

My cars front bumper was cracked and I brought it in, hoping for a quick fix. A lot of it had to be replaced. Eric at Glanzmann Subaru stayed in contact with me and kept me updated the whole time and did everything he could for me! I was so grateful! I had not expected such a huge service but Eric did everything he could to make the process easy for me. Glanzmann Subaru has always been wonderful to me over the past 13 years! I can always turn to them with any issues with my car and know I’m getting great service and personable customer service! Thank you again Glanzmann Subaru and thank you so much Eric!

Brenda Ridley

Our car was due for its 30-month check-up and I scheduled an appointment at Glanzmann where we purchased it. It's hard to imagine a service appointment as enjoyable, but that's how it was at Glanzmann. First, we were greeted warmly by Chris Waldron, our service advisor, who showed us around the new location and explained what the service would entail. Chris was friendly, professional, and straightforward. He checked in while we waited and made sure that we cashed out with his colleague since he was busy with another task. Our car was well cared for and so were we! Everyone is very customer-oriented at Glanzmann, but Chris went above and beyond in making us feel welcomed and comfortable while we were there. Ask for him when you take your car in for service and you'll be in good hands.

Jill Viggiano

Today I took delivery of my new Subaru Outback at Glanzmann and it was a terrific experience. After decades as an Audi owner switching to Subaru was a big decision. However at every step of the way I was reassured that I had made a good decision. Andrew Casey as my salesperson was a professional and knowledgeable partner throughout the process. He was responsive to all my questions, always patient and timely in addressing them by text or phone. He made this car buying experience truly a pleasure. And I love my new car! Andrew introduced me to other team members I would interact with. The cooperation among all staff members was genuine and respectful. Andrew facilitated the discussion with the finance team and it was informative and I never felt pressure. Warren made the process of completing finance arrangements stress free! When Andrew oriented me to my new car he was thorough and patient. It was honestly the best delivery experience I ever had! I look forward to my meeting with Eric the Glanzmann Subaru concierge in a few weeks for another review of the many features of my car. I shopped around other Subaru dealerships before selecting Glanzmann and I know I made an excellent choice. I look forward to a long relationship as part of the Glanzmann Subaru family. Although I don't expect to need a new car soon, Andrew Casey and Glanzmann will get my business when its that time!

Barbara Ginsberg

Alex Diaczenko was so helpful in finding me the perfect car! He was patient, friendly, and knowledgeable.

Rob Brogan

I recently had my car serviced at Glanzmann Subaru and they exceeded my expectations. Sam was quick to check me in and provide a loaner free of charge. He was also prompt to provide the details of required and suggested services. The pick up was just as smooth as the drop off and my car is running better than ever. I also want to give a shout out to Stephanie Morales who heads up the service department. She followed up and went above and beyond to ensure my service experience was A1. Thanks team Glanzmann!!

Michael Eckert

Excellent service provided in a timely and professional manner. I was able to book an appointment for tire service the next day and received a thorough evaluation and repair of my Subaru Legacy with many options presented to maximize safety with consideration of my budget. I truly enjoy the elegant facilities and friendly staff at Glanzmann and will be returning here for all my service needs in the future!

Patrick Diamond

The service department seems to be well run. The greeting was friendly and informative. The waiting area is extremely large and comfortable. The work, which was a complimentary oil change and 6 month checkup, was completed in a reasonable time. The car was given a wash, but was not dried well so that it left a lot of spots. All in all, the experience was satisfactory.

Kevin Ravasio

I went to Glanzman Subaru simply to browse and test drive a car. This was the first time I've been to a car lot in quite a while. I was expecting it to be a very painful process but much to my surprise it was a super seamless and stress free process thanks to John Le. John was super friendly, informative, and easy to work with. I mentioned to John how I was simply looking at this point and had no intentions of walking out with a car that day as I was planning on browsing around a bit more. After test driving a car on the lot that wasn't quite what I wanted, John worked with me to build a custom car and priced everything out for me. I was then expecting a painful push from John and his team to try to pressure me into signing papers that day. Instead of pressure however, John 100% understood my position of just looking and simply made sure I had every resource possible if I wanted to proceed forward with the custom build. He made himself available for questions and said he would circle back with me in a few days to see if I thought about things further or had any other questions. Needless to say, I ended up ordering the car. From start to finish John was a great, informative, down to earth salesman who made you feel like you were talking to a friend and not a salesman. Great guy!

Special K7

Very happy with the recent service of my Subaru, provided by Glanzmann Subaru. Joe was very pleasant and professional. He kept me informed on the status of my vehicle and answered all my questions. The service was done well and my vehicle was returned to me just as clean as it was when I arrived. The Dealership is exceptionally clean. The waiting area is very comfortable and I appreciated the available water and snacks, and the HGTV channel playing on the TV. I recently purchased my Subaru from Glanzmann and it was a great experience.

Mark Burrows

Ysaac Almonte was very professional and my experience with the service department was exceptional. I was kept informed during my service visit.

Susan Capinas

Had my Outback in for service and Chris was wonderful. Kept me posted with the progress, even made ran my car through the wash a second time.

Hanh Vo

I don't normally write reviews but I felt compelled to do so because of the excellent service I received here. I live in Center City but will gladly drive close to an hour to this dealership because I am constantly impressed by their professionalism, compassion, transparency, and overall thoroughness. I want to say thank you to Michelle, an absolute saint, for finding us a loaner car and for fitting us into the books as soon as she could, and to Kyle and Bryan for being the best service advisers. They kept us informed and made the process very easy.

Helene Rosen

I am a second time buyer from Glanzmann, and I always return to them for my service. I’ve been seeing Sam for my maintenance and any issues there and he is a wonderful representative of the A-1 service they provide. Sam goes the “extra yard” every time. Sam is caring, knowledgeable and determined to make it the best experience possible. He is a credit to their impeccable service. I am one very pleased customer.

Monica Williams

Glanzmann Subaru is absolutely the best Subaru dealership and service center I have ever dealt with. The current location is clean, spacious and comfortable; all very important things during the pandemic. I was in for routine service and my tech Karen was outstanding. She answered every question I had and kept me up to date on the status of my vehicle. She also communicated with the sales team on my behalf. Well done and thank you Karen. I was also in for an appraisal for my vehicle and considering a lease for a 2022 model. Sean Wallace was my assigned salesperson and there aren't enough words to describe how phenomenal he was. Knowledgeable, personable and professional are just a few words I would use. Whenever I am ready to purchase my next Subaru, Sean is the salesperson I'll be looking for.

Judi G

Had my Legacy there for engine work recently & I was beyond happy with the service. Chris W was my service advisor & he always kept in touch to give me updates on my car and answered all the questions I had kindly and thoroughly. He even sent me pictures of the process! Very cool 😎 …

Brenda Ridley

I had a follow-up service appointment at Glanzmann Subaru and again had Chris Walton assigned as my service advisor. Like the first time I met Chris, I found him polite, professional, and interested in my satisfaction as a customer. When I tell friends about my experiences at Glanzmann they look at me in disbelief. None of them has had a car dealership keep in touch with them the way Glanzmann does. Great place to purchase a car and have it serviced, thanks to staff like Chris.

Calvin Thrall

I recently purchased a vehicle from Glanzmann—my first time buying a car from a dealership—and I was really surprised by how pleasant and easy the process was. Vince was very kind, communicative and helpful, and helped us get the car we wanted at a much better price than I’d seen elsewhere. If you’re reading this review and you’re suspicious of dealerships, like I was, please give Glanzmann a try!

Tracy Mccarty

Excellent staff and beautiful facility!!! Donna our sales agent and Michael our finance manager were fabulous!!! I recommend this dealership over all others!!!

Suzanne Poppke

My husband and I had an excellent experience here. We worked with Phil who was super personable, kind, and incredibly knowledgeable. We were very happy with the overall car purchase experience as well as the communication that followed. Editing my review to add I recently had to have my brand new car serviced at Glanzmann due to rough road conditions. The vehicle needed a lot of work which entailed a lot of time communicating with myself as well as my insurance. My service manager, Chris, was always on top of everything. He was wonderful at keeping me updated as well as staying on top of my insurance. Everyone who I spoke with about my vehicle were super kind and helpful. The entire service staff was wonderful.

Susanne Johnson

Chris Waldron is the my favorite advisor at Glanzmann and has been helping me to address an ongoing issue with my vehicle. He always advocates for me and provides excellent customer service. The new Glanzmann location is spacious and comfortable and has more maintenance teams now with the increased space.

Jackie Funk

Great experience purchasing with Glanzmann Subaru. Andrew was extremely informative and very patient with my questions. I appreciated the upfront pricing - everything was very straightforward. Also appreciated the appointment with Erick to follow up after some time with the new vehicle to go over observations and other questions.

Priscilla Porch

David was helpful and thorough. I think he was great. He evaluated my Subaru. Priscilla Porch

Cindy Hirsch

I had to get my car inspected and although the trip to the new location of Glanzman Subaru is further away I highly appreciate the staff that work there. I was so pleased that i was paired again with Bryan to be my service liason. He is always professional, easy mannered , and a real people person. He always explains things clearly and leaves the decision making up to the customer after advising on what labor and parts rhe car needs. It's worth the trip !

Joy Reed

Buying a car is usually stressful and confusing but our experience last week was exciting and fun! The salesperson, Liz Gross, showed us all options available along with pros and cons for our needs. Financing was organized and quick! Then back to the car…..Liz spent at least an hour showing us how to drive this computer on wheels. Her patience level is very high. Top notch company (our 2nd purchase), amazing car- 2022 Subaru Putback Touring. Once again. Liz did make this experience a real pleasure!

Gwen Webster

My oil light was yellow and need service. I didn’t want to wait until Monday so I went early Saturday morning. I was greeted by Catrina who checked me in and showed me the lounge area. She was so friendly and keep me updated on what had to be done and approximate time of completion. Catrina sat down showed me the service that was completed. She then walked me to my car and thanked me. My Saturday experience was outstanding. Thank you, Gwen Webster i

Pam Aldred

Can’t believe I have had my 2022 Outback for a year already. My inspection experience at Glanzmann was easy and convenient. Kyle at reception was polite and very helpful. Josh inspected and took good care of my car. Glad I bought my car here last year. Nothing but good things and nice people all around.

Anne-Lesley Arian

Joe at Glanzmann Subaru was terrific at helping me get my Outback fixed. He is friendly, attentive and to tell you the truth, kinda cute! Thanks for your help. I love my Subaru and you guys always take good care of me n

Dan B

Karen in service is terrific. She’s assisted me with my Ascent the last two times I’ve come in and is super friendly.

Gail Prater

Bryan let me know the wait for service would be 2-3 hours. He made sure I was comfortable and kept me up to date with the progress. My passenger rear view mirror was recently hit and unstable. I went to Glanzmann today without an appointment. Joe had a technician check it out. He was able to snap it back into place immediately. I wasn’t charged for the service and Joe offered a car wash wash and refreshments while I waited. This is jut another example of the customer service at Glanzmann!

Rabiyah Salahuddin

My experience with Subaru was awesome. John's customer service was excellent. The vibe was warm and inviting. Felt like I was being taken care of by family. He was extremely patient and explained everything in great detail. The entire Subaru Glanzmaa family was helpful made my first time buying a new car worth my wait. Can't wait to visit you guys for my first oil change.

Nevin McGinley

Very friendly and knowledgeable staff. Their new facility is HUGE with plenty of room to relax and even get work done (they have workstations) while you wait for your car. I walked in with no appointment and Brad, Kyle, and the rest of the staff made everything happen quickly and seamlessly. They talked me through every update and gave professional recommendations and service. A class act all around by Glanzmann!

Richard Stabile

Very efficient service for my vehicle orchestrated by Jordan. Took much less time than I anticipated. And they washed it.

Chelle LovinLife

My vehicle assist was name David. He was amazing from the time I arrived til I left he kept me informed about what was going on with my vehicle. I could not have asked for a better experience at Glanzmann Subaru on such a miserable down pouring raining day.

Michael Tucker

Great experience. We got our Impreza off a lease and this is our first experience with the dealership. It was a great experience, one I would recommend. We were bringing the car in for our first service since getting it- inspection, oil change, etc. A pleasant surprise was they were also able to take care of a few recall actions on the spot as well. We opted for a package to have some fluids changed and tires rotated, which was a good deal. We were pleasantly surprised to get a loaner vehicle- made getting the work done so much of a better experience and kept the interruption to life to a minimum. Bryan from the service department was super helpful, providing updates by text and was a pleasure to deal with. All in all we really felt taken care of and plan to use them for work moving forward. It’s an impressive campus and they were able to get us in and out quickly.

John McMannus

Kyle was diligent in keeping track of our car during the service appointment. Having a vehicle given excellent service was reassuring before heading out on our road trip.

Cathy Bolton

Fast service, reliable recommendation, and a nice car wash is what keeps me coming back. Your service is appreciated 👍 …

Veimer Rodriguez

Stopped into the dealership to look at and compare some different Subaru vehicles with my wife and helped by John Le. We were only looking and did not plan on purchasing yet but if we do decide to get a vehicle we would stop back and only work with John. He was knowledgeable, accommodating, attentive, passionate about the Subaru brand and Glanzmann’s no haggle and transparent pricing. I will recommend any friends or family looking for a Subaru vehicle to Glanzmann Subaru because of employees like John. A great experience.

Margo Ackerman

I have been a Glanzmann customer for four years. In that time, I have had only really great service. Every person has been welcoming, efficient, and skilled, from the telephone operators to the service folks, as well as sales. Thanks so much! Margo

Arvin Lee

I brought in my car for an oil change on Monday, 1/16 using the Express Service with David. He went over the multi-point inspection for my car and also gave me a breakdown of the cost for the work that was being done. The service he provided was excellent and I did not wait that long.

Michael O'Boyle

The folks at Glanzmann Subaru provided me exception customer service during routine service for my 2019 Subaru Legacy. In particular, Service Advisor Karen Sipps was very courteous and professional, clearly explaining the details of the service, providing me updates on the status of the service and following up with me to ensure everything was operating properly with my vehicle. I certainly appreciate the great customer support from Sam and his team members and I will continue to have my vehicle cared for by the professionals at Glanzmann Subaru. Thank you!

Joe G

My wife and I had a very pleasant buying experience at Glanzmann Subaru. Our salesman Alex along with Dana and Lauren made our experience pleasant and pressure free.

Patricia Dijenno

I experience with their service department as usual!! Thank you so very much, It was especially nice being greeted by Karen. I hope everyone has a joyful holiday season!!

April BaSaing

I took my 2019 Outback in for its last service of the 3 year Subaru Added Security Maintenance Plan prior to expiring last week. My service rep, Joe Falbo, was amazing. He kept me apprised of what was going on, gave me a space/empty sales cubicle to work in, advised/suggested additional service (add-on sales) and I was out within a reasonable amount of time. Superior, brand new facilities to boot. Highly recommended!

Edward Courtney

Couldn't be happier with the service at Glanzmann. I needed to find a car quickly and Vince and the entire staff patiently sorted through the available choices to find a great match, even though we all know that cars are in such short supply.

Mike Valenti

Had my vehicle serviced last week for the first time since I purchased it. Very pleasurable experience from beginning to end thanks to the service rep Kyle. Kyle was very informative as well as attentive to my concerns. I would definitely recommend Glanzmann service to anyone.

donna sharp

Jordan did a great job keeping me informed of my car’s status and timeframe for completion.

Jerry Abelson

Very good service – my service representative, Isaac, explained everything that had to be done and answered all of my questions. I highly recommend this service center. I have used them for many years, with complete satisfaction.

george fieo

Phil, Was extremely helpful and made my car buying experience easy. I will see him for my next car. Thanks George Fieo

Renee Holloway

Kyle Jordan was the most helpful and professional person I have encountered in a auto service department.. I did not have the right papers for my inspection and he made sure everything was in order so that I did not have to reschedule my appointment.

Daniel Kilpatrick

Got a great deal on a pre-owned Outback. Thanks to Trae Jackson and Warren Leibig for a great buying experience! I was very impressed by they do business! If you are in the market for a new or used Subaru, do yourself a favor and check them out!

Pinky Patterson

Glanzmann Subaru new offices are beautiful love how you drive up for service and the doors open then an employee comes to your car and checks you in. I had Catrina she was efficient, friendly and professional. Texted me while I waited to see if I needed anything and got me in and out without a long wait 5stars.

Sebastian Thomas

I was talking to Sam when I went to take my car into a routine oil change. They saw I had an appointment took my car and when the service was done called me and texted me. I went and picked up my car great experience no troubles.

Ellen OBrien

Glanzman Subaru service for oil, filter and fluid change was efficient and quick. Catrina coordinated everything and was delightful to deal with. Thank you!

Crystal Kucza

CATRINA WAS ABSOLUTELY WONDERFUL, PROFESSIONAL, KIND AND CARING. The entire staff was great, customer service was the best I've seen since being here in pennsylvania. Thank you all for being so great, while I was going through a family hardship.

George Carotenuto II

Ysaac was very helpful and explained everything that was done to my Subaru Tribeca during its yearly inspection and emission. Thanks to the whole team for getting it done.

Michele Harvey

The service is always exceptional. Yassic was handling my visit and made sure I understood the process and was comfortable.

James McLaughlin

Trading in and purchasing my new Forester could not have been easier. Bill my sales rep was extremely helpful explaining all the various aspects of my new 2022 Forester. Also Wayne was very helpful with my paper work. I would highly recommend Glanzmann to anyone

Lorenz Iannarone

Ysaac was our service manager and was great. He kept us updated during the entire service process

Emma Egan

David is always super helpful and takes care of whatever service my Subaru may need.

Edmund Wyeth

Truly a pleasure to deal with this dealership. If you want a Subaru go here and ask for Jake! Thanks Jake your are the best!!! Had a follow review with Eric about any questions about my car. Again what a great experience it was. Great dealership with wonderful people!!!!

chris

Everyone I spoke to in the service department was extremely helpful! The facility is top notch and I would recommend it to my friends and family!

Brenda Rogers

I was impressed and pleased with my service experience. Jordan was very pleasant and kept me informed. The new facility is lovely and comfortable.

Yusuf Makhkamov

Vince Larosa was extremely helpful. Basically gave the lay of the land on the availability on the lot and all the associated financing. Would definitely recommend him and Glanzman in general!

Mikhail Mikhailovich

I just had to leave this review on my friend's behalf who got a car from here but won't leave a review himself I guess he's too scared of the cyber world lol, anyway he got his first financed car from here and even though his numbers were bad, they still worked very hard enough to get him approved to a nice crossover, we can't be thankful enough especially me since I won't have to drive him no more because his new car won't be back to the shop in a long time unlike his old shabby car that'd always be in the shop.

lawrence craig

My service adviser Kyle provided 5 star service from start to finish. Highly recommend when you visit Glanzmann you see Kyle. You won’t be disappointed.

Bettie Kleckley

Lori@Glanzmann was very welcoming when I arrived. She listened carefully to my reasons for coming and identified the next steps for solving my problem. My problem was resolved quickly and with professionalism.

Dave Pena

Issac did a great job of explaining what we needed to do and how long it would take. Good service!

steven glauser

A wonderful dealership...my own 3rd lease and 3 purchases by other family members. Vince was a fine sales rep/product specialist and made the entire process care-free. Catarina was particularly excellent.

Barbara Pape

This was my first visit for my new Subaru. My service advisor, Ysaac , provided excellent, stress free service. Prompt, professional & personable 😊 …

Pamela Edmonds

Excellent service experience. Prompt, explained all planned repairs, Ysaac was very knowledgeable and courteous. Will be back for my next service

Thomas Holland

It was a pleasure working with Randy Jennings on the purchase of my 2018 Subaru Legacy 3.6R Limited. He was very knowledgeable of the car and did all he could to get me the best deal possible. I'm definitely a satisfied customer and will return to Glanzmann Subaru for my next purchase. Thanks!

Rachel Cupp

Catrina was attentive and informative regarding the needs of my car. This dealership particularly makes everything so easy. Will be back!

Don Jones

Chris did a great job. Courteous and knowledgeable. Went beyond expectation. Best service ever at any dealership!

Yvette Munroe

I had a Great experience at Subaru .My auto service was Excellent.The advisor Joe did a Wonderful job, I was in and out of there in good time with all the work completed.Thank you.Y.M.

J Kelly Grike

great experience purchasing 2nd subaru with the help of Andrew. first visit found a certified outback touring with low milage. picked up and dealt with Warren wrapped up the sale in under an hour. Andrew was busy with a customer after paperwork, Liz stepped in very very capably and went over all details with the vehicle. as with all Glanzmann people very knowlegable. thanks again all

Mary Alice Wittmer

Chris was great. Informed me of what was going on with cat, inspection and oil change. He was very informed and aytentive

Lou Tacchino

Sam from the service department kept me informed during my stay for my car’s inspection.

Nicole Turchi

Bryan and Chris were both super helpful! Dropping off and picking up my car was quick and painless. Bryan talked through all my service options with me to truly make sure I understood what each recommended service was and the cost association. Would highly recommend this dealership!

Nala Randrianasolo

We were in a pinch and had to buy a car in a short amount of time. Glanzmann Subaru dealership was great and the experience was great as well. The dealership itself was clean and friendly. John Le was a great sales rep, extremely friendly, and even stuck around late to make sure we were able to pick up our car. Highly recommend working with him. Also Henry Figueroa was great too and called us with all updates and walked us through the entire process. I felt like they weren’t just trying to make money off of me but helping me get the car I actually wanted!

Heather Benny

The new space at Glanzmann is great. I was able to get some work done while waiting for my service. Eric did an awesome job making sure I was settled and giving updates. Driving out to a dealership is a hassle but this team makes it worth while. Thanks again.

David Sullivan

John Le at Glanzmann is truly top notch. We couldn’t be happier with our new Forester!

Susan Carl

This is the 4th vehicle I have purchased from Glanzmann Subaru. From my 1st purchase to this one, I have been treated with courtesy and respect. Glanzmann makes purchasing an automobile a very easy and pleasant experience. I never felt pressured to buy items or extras I didn't want. Everyone from the sales department to the service department is pleasant, accommodating, courteous and helpful. I've bought cars from other brands and dealerships in the past but I have to say, my Glanzmann experiences have been nothing short of excellent. I highly recommend them for your next automobile purchase or lease.

Brenda RobinsWright

My experience at Glanzmann Subaru for express service was a very good one. Brad introduced himself and asked us what our needs were right after we drove up to the service area. He directed us to the waiting area and explained what was provided there. He sent us a text message letting us know how we could reach him, if needed. The express service was completed in a timely manner.

P Hag

I want to thank Joe F., my service rep, for a very positive experience when I brought my Forester in for it's annual inspection. The service provided was top notch. I was able to secure a loaner without any hassle. I asked Joe for a loaner that was similar to what I was used to driving. He came thru...It was perfect! I had my car back in a couple hours. The new facility is very, very nice and easily accessible to those wanting to buy a Subaru or have one serviced. Again, thank you, Joe!

Jarred Gray

I recently had the pleasure of purchasing my second car from Glanzmann after the first one was unfortunately totaled. It seemed even more of a breeze this time around. I think that had a big part to do with Kenneth Baumbach. He was very friendly and straight forward. He got me my second Forester at a fair deal, and I love it. This dealership is top notch when it comes to customer service, they are as accommodating as can be. In the future I would recommend Glanzmann to anyone buying a car.

Marianne Lamplugh

I went for my inspection in December… new location is beautiful and efficient! Joe was my service Coordinator. He welcomed me, got me set up for service and walked me to the waiting area. He came out to update on requested service and a potential preventive procedure. I chose to postpone that to my next visit. Joe was supportive of the decision and let me know how much longer the service would take. A great experience!

Shivani Kalaria

Had a very positive experience with Brad from the service department. Simple oil change took less than 1 hr. Had just enough time to browse the showroom and enjoy a complimentary beverage. I plan to return to this dealer due to the friendly and personalized service. Thank you to the entire team.

Eliza Ruder

Eric was wonderful to work with. He was friendly, accommodating, and communicated consistently over the 3 days Glanzmann Service Center had my car. Even when he was off, he gave me the name of the customer service representative who was going to be taking care of me. I’ve had Eric multiple times over the 6.5 years I’ve had a Subaru and he never disappoints! Thank you so much for excellent service.

Zack Malone

Huge, new and clean dealership with great people inside. Ken explained and demonstrated everything about my new car and took the time to make me aware of even the smallest details. Keith helped me move from step to step and made the car buying experience a seamless process. Cannot recommend Glanzmann highly enough!

Jade Maldonado

My experience at Glanzmann Subaru was amazing and unforgettable. I felt empowered, not forced, in my choice to purchase a brand new vehicle! I got a 2022 Subaru Impreza premium and was helped by product specialist Kenneth and finance manager Warren. Never were warranties or gimmicks forced on me like other local dealerships. Word of mouth is how I found out about this Glanzmann and I am not disappointed! If you are stuck between a car fast or a quality sales team, choose Glanzmann every time! Thanks to the team 😊

Robin H

Just got my new Subaru Outback Wilderness! Great experience again and will continue to be a repeat customer. Andrew C is really a pleasure to work with and so helpful with making us happy customers. Warren, again just super at making our buying experience top notch and taking the time to get us the best deal! We appreciate the hard workers at this dealership and are so pleased with our purchase.

Dominique Hughes

We had a great experience obtaining our Crosstrek with Glanzmann Subaru! From the start the whole team made it simple to find out what we wanted, locate it, and go over our options with us. Vince, our product specialist, was so nice and super helpful the entire time. He let us know he was available for anything we needed and was always super quick to respond to any communication. Warren, the sales manager, was also awesome to work with. Honestly the whole team was fantastic! Couldn’t be happier with our overall experience

Stephanie Chin

This was surprising to me (considering the nature of most car dealerships), but I had a wonderful, stress-free experience financing a car from here. I was desperately looking for a Subaru Crosstrek which seems to be in limited stock these days (at least the base model). I came in for a test-drive appointment and Randy walked me through the process and gave me options without being too pushy. I appreciated the fact that he worked with me to negotiate the interest rate. Even picking up the car and signing all the paperwork was a stress-free experience. Randy also talked me through all the features of my new car and spent the time to answer any questions or concerns. I highly recommend this dealership and Randy was a pleasure to work with.

Untitled Co

Recently had a large service done to my ‘15 forester. As always, the staff at Glanzmann were excellent getting me sorted out with what my car needed. Bryan was a pleasure to work with. It’s clear he knew his stuff about the service and did a great job to make sure my overall experience went well.

Tess Harnick

I love my Outback which I purchased at Glanzmann Subaru. However, the service associate with whom I work, Eric, is the reason I have always felt listened to, appreciated, and so well taken care of! Eric takes the time to make sure me and my car are in good hands. We have a very good relationship and his commitment to his customers is exceptional . My late brother always insisted on working with Eric and he too spoke of the very professional care he received. A family tradition, you might say. Glanzmann, the excellent service associate, Eric, and me. Five stars , for sure!

christopher adamo

Experience with Service department was great. Stephanie and Kyle kept me informed on their progress and the repair was completed quickly. Plus, the Glanzmann facility is amazing - lots of room and the service area waiting room is connected to showroom so you are able to look at new cars as you wait. Wifi was strong plus nice choice of snacks and beverages. Plenty of room to comfortably social distance.

Brian Green

Had an emissions system issue on my new Outback Onyx Edition XT, and the service staff at Glanzmann handled it very well and very thoroughly. Bryan O. did a fantastic job of keeping me updated, and the thoroughness with which he and the service team handled the problem. The loaner provided was a great substitute for my own vehicle, as well.

Lindsey Aurora

I had the pleasure of being helped by Bryan for routine maintenance. Everything was thoroughly explained and handled in a VERY timely manner and I couldn’t be happier with my experience. I have always had professional and kind servicemen/women whenever I take my car in for whatever needs. The new location is also a BIG step up! Thank you Glanzmann team for taycare of my car and me!

phillip carver

I cannot say enough positive about Glanzman. I have dealt with Michelle, Kyle and now Brad and each and every one have been so accommodating, professional and just a joy to deal with. No funny business at all. Had ended up calling multiple shops and even multiple Subaru dealerships in the area and their prices also are better. Just an added bonus the new facility is absolutely beautiful. Have yet to come across a car dealership that I truly enjoy coming to like these guys. They move mountains to make appointments work and make every effort to get loaner cars when needed. And all this from a customer who didn’t even purchase the original car from them.

Beth Olejkowski

My experience buying a car at Glanzmann was very positive. Randy in sales was extremely helpful and thorough in reviewing the features of my new car and Warren in finance helped me get through the paperwork quickly. Everyone was prepared, knowledgeable, friendly, and personable. I wouldn't hesitate to buy another car from them or recommend them to friends and family.

Joe LoCasto

I bought a 2022 Subaru Outback last week and the experience was very pleasant. My Specialist was John Le, and he was very flexible in scheduling appointments with me, and I felt no pressure whatsoever to make any decision I wasn't comfortable with. The leadership and finance team worked with me on arranging trade-in allowance and payment plans. I would definitely recommend this dealership to anyone looking for a car.

Jessy Battash

Andrew was amazing through the whole process . Got me the best price with no games. Really nice to talk with and email back and forth with. Really knows what he’s talking about. 10 years of knowledge and customer service . I felt like I can call him anytime and he even came in on his day off to deliver me the car! Really makes me feel special ! I would by another car with him!

Suzette Thompson-Gordon

We took our forester for not just regular servicing but also because the check engine light was illuminated. I am the primary driver and I was in a panic. When we arrived, we met Brad, our service agent for the day. I explained to him what was happening with the car. After preliminary inspection of the vehicle he did what I’m calling an engine check. He then took the car to the service area for them to start working. Brad texted me so that if I had any questions I could contact him. This was not necessary as he visited with us personally in the waiting area. He showed us the cabin and air filters so we could make the final decision to change. He advised us that our battery needed to be changed, we suspected as much, and finally he told us that we had to schedule an appointment to check the engine. Bard made the appointment for us and also scheduled a loaner, as the car may not be finished the same day. We left Glanzmann in awe of the service provided to us and would recommend them and Brad to anyone needing to have their car serviced. Yes, they service other make/model too - my husband serviced his Chevy impala that same day. Thank you Glanzmann. Thank you Brad

Haley Lentz

Highly recommend! The dealership is beautiful and I loved the upfront, no haggle pricing. Our Salesman, John did a fantastic job of finding a car that met our needs so quickly when it seems everything is taking a long time these days! Will be going back for our next car here for sure!

John Kucza

I had a wonderful experience with the Service Department. Our Forester needed an abs module replaced. Due to supply chain issues it was going to take weeks for the part to come in. Karen in the Service Department understood our predicament and arranged a courtesy vehicle for us. Karen always kept us updated with the status of our vehicle. Glanzmann Subaru Service has always been exceptional! I'm glad we chose Glanzmann for our service needs.

Kristina Mackenzie

Just bought my dream car with the excellent help of Lauren Lange. Received top dollar for my trade. Quick and efficient process. Great experience!

Shawn Sweeney

My wife and I recently leased our third Subaru from Glanzmann Subaru. First, as soon as you walk in the door everyone is so friendly, but not the pressure kind of friendly. Our Product Specialist, Vincent LaRosa, couldn't have been nicer to us. We decided with Vincent"s help to lease the 2022 Outback and we just love it! The sales manager Dana Goodman made us an offer we couldn't refuse and the next day we were in our new Outback. Thanks to Alex in Finance everything went easy as can be. No pressure to purchase a lot of extras, just the info to make up our minds. Chris Rodemich the Concierge went over all the features of our new car in a way that made it easy to understand. Finally the whole experience with Glanzmann was actually enjoyable! They have an awesome new showroom and very well run Service dept. My wife and I will surely be staying with Glanzmann Subaru for all our car needs in the future. Just a great experience!

Cmani B.

I love it every time I go. This time was routine maintenance, I had estimated to take maybe 3-4 hours and they got me in and out in less than 2! Chris helped me the last time and just recently. He was very nice, answered and explained any questions I had, very patient and smiled the entire time. The waiting area itself is comfy, perfect temperature, soft seating, with drinks and snacks available. I recommend coming here to everyone!

Walter Plotnick

Brad Glanzmann and the entire team at Glanzmann Subaru run a fist class operation. My wife and I bought 2 new cars from them and the front end sales department and the back end service folks are super responsive. I have referred at least 3 friends to the dealership and they bought cars too. PLUS, the new showroom and customer waiting area when your car is being serviced is like being at a high end resort with a fireplace, snacks, and ports for your laptop while you wait. 5 Bright Stars!

Andrea Fryer

I always have a good experience when I get service at Glanzmann. The staff is kind, knowledgeable, and easy to talk to. Catrina assisted me the other day and made my time there comfortable and stress free!

Leah Slaweski

Chris was extremely helpful during the process of having my brakes serviced. He took the time to thoroughly explain what the service entailed and answered all my questions. There was a good communication throughout the day so I felt comfortable that my car would be completed in a timely manner. At checkout, Chris applied a coupon from the website that I didn't see and I appreciated this greatly. My brakes feel like they're brand new! I always have a great experience with Glanzmann Subaru!

Chris Gwynn

Had a great service experience with Glazmann Subaru. The new location is awesome. Clean and tidy. Karen was my service representative and she took great care to get me setup for the service call and kept me well informed of all the details throughout the day. My car was even cleaned. Since I purchased my Forester 2019 at Glazmann they did the State Inspection for free. The car is running great. We even drove to Cape May, NJ this weekend. All was great. Car got great gas mileage. Exceeded 32 miles per gallon ! Thanks so much for treating us like we were your best customers. Karen, thanks to you the most. Will ask for you every-time I come in.

Joseph Miller

I recently took my vehicle in for service due to my AC pushing warm air out after running for several minutes. While the reason for the problem wasn't identified/corrected on my first visit, Bryan and his team figured it out and were more than accommodating, including covering the expense of the work performed to resolve the issue. I'm highly satisfied, and will be returning for future service needs.

Jill Fink

I've always had mixed feelings about bringing my car to a dealership (any dealership) for service - stories of price gouging aren't hard to find. That being said, I trust Glanzmann with my Subaru and I trust them to be honest with me. I've had the pleasure of working with Bryan Okubo, a service rep, on two occasions now, and while I'm sure all the reps are great, Bryan's my guy from here on out. A necessary and costly repair ended up being painless (and much less expensive after calling Subaru Customer Care), and Bryan was there to work with me over the course of the week my car was with them. He kept me in the loop every step of the way and was incredibly responsive, whether by phone, email, or text. A repair and situation that had the potential to leave a bitter taste in my mouth has instead made me a loyal Subaru customer for life. Many thanks to Bryan and the rest of the Glanzmann team.

John Hickey

My partner Kelley White just bought a used car at Glanzmann, and so far we love the car. The facility was amazing. Our experience with the staff was mixed, from very good to problematic. Our salesperson, John Le, was a new salesman. He was very friendly and helpful and courteous, H didn't know all the answers to all my questions, but he sought help from managers. I would definitely be happy to do business with him again. A manager named Henry promised to get answers to my question on how wireless connectivity is set up, and its price, but then he didn't get me the answers. Cy, who we talked with out on the lot, was very helpful. He walked back out to let us know there was one new Crosstrek available, which we appreciated. We talked with him for a while, and he let us know about the process of customers custom-ordering new cars. He was in charge of transport, and we asked whether we could be picked up from home for the day we were driving away with the new used car we wanted to buy, and he said yes. Keith, a sales manager, seemed annoyed with us. I got the impression he thought I had bullied Cy into picking us up, which was not true. Keith did his job, but it was somewhat unpleasant dealing with him. Overall, we were very impressed with the facility. We would come back. One area I think is creating problems for customers: The Glanzmann website on which a customer searches for cars has links under each available car for the features available, like the Starlink stuff, which turns out to be complicated. One would think the staff, at least the managers, would be able to answer questions about these options, but they seemed to be unable to answer those questions very well.

Mirlene Simon

David was very friendly and understanding, I got my service done quick and on time. Thank you for being so prompt and professional.

Donna Thompson

I went to Glanzmann Subaru with my husband looking for a used Subaru. We had the pleasure of meeting and working with John Le to find our car. John was patient and helpful as we navigated the options available to us. It didn’t take us long to find the perfect car and I could tell from John’s reactions, he was just as happy as we were that we found it. I highly recommend John Le at Glanzmann Subaru to anyone in the market for a car.

Franklin C

Second time I got service provided by Subaru on my 2yr old WRX. Their process is very streamlined at both their original location in Jenkintown and even nicer facility in their new Hatboro location. Nice that Glanzmann Subaru offers lifetime PA inspections when you buy a vehicle through them. Scheduling service is easily done online. Kyle was my service rep and he was very polite. He helped get some questions answered for me. My only real complaint was that they didn't have a part to complete my PA inspection that would require another visit. But I understand that the supply chain is strained and that everyone is having issues. It will get me an opportunity to use their loaner car next time when I get everything re-inspected.

xarophti

Glanzmann's service was great, as usual. Brad, Chris, Stephanie, Dan & the whole service team always give great service & know best how to keep our older Subarus in great working condition. That's why I stopped going anywhere else.

Ron Bowlby

Totally Painless! Chris at Glanzmann Subaru was very helpful with service. Had have a part ordered given a beautiful new crosstrek loaner to enjoy until the next day. Always great service. Great new facility! Thank you!

Scott Oberlander

Excellent experience leasing a new Forrester from Glanzmann. Randy was extremely helpful throughout the process. We leased our previous car from Glanzmann, too, and had a similarly pleasant experience. Highly recommended dealership! 1/28/22 update: excellent service as well. Sam kept me apprised of the services needed, anticipated cost, and projected time of completion. The large new facility has a large waiting room and it was easy to get work done while waiting. Still highly recommended!

Pat Sack

I appreciated Chris's friendly, professional manner. He made my service visit a pleasant one!

Sean Purvis

Andrew Casey was a true professional. He made the car buying process easy. You can tell he takes pride in his work. He took the time to explain all the features of my new Forester to me and went above and beyond to make my car buying experience a pleasant one. If you want a Subaru, go see Andrew at Glanzmann!

John Bates

I have never had a bad experience at Glanzmann. And Once again this week it was no different. Joe, my advisor, was outstanding. He is knowledgeable, kind, accommodating, and wants to ensure your service experience is painless. I highly recommend Glanzmann and their people, like Joe.

Nicole Higgins

Went in to get my oil changed at Glanzman Subaru and David did a good job of keeping me informed throughout the whole process.

Sarah Kerwin

Glanzmann Subaru made my buying process so easy! Ken was very personable and easy to communicate while getting the details down for the car. The buying process was a breeze- without any hiccups-I never thought it could be so simple. I love my new Impreza and even went back for a free one-on-one session to learn all about my car with Christian. This was very helpful in understanding how to fully operate my vehicle. The new location is beautiful and has a service center on site with a gorgeous waiting room. I am looking forward to going back for my service visits. My brother leases through them as well and has had a great experience. I will be recommending to my friends and family in the region. Thank you, Glanzmann Subaru!!

Michael Przyuski

Everything was great.. except my hood latch was frozen and my hood started dancing. Had to lube it up with wd40 then all was well

Larry Adler

This is my second time to Glanzmann Subaru for a major service. George was the service advisor who met me upon pulling up. George listened to my concerns and documented them. He was very professional and knowledgeable. Throughout the day George kept me informed and provided me with a few service suggestions. Once my car was done, he notified me via text to let me know. I will definitely come back to Glanzmann and see George for all my Subaru needs! Very satisfied with my experience thanks to George! Glanzmann Subaru is my local dealer. It has a small town feel. The service department is low pressure and prices appear to be reasonable for a dealer. They do offer express oil changes and tire rotations without an appointment. Usually within an hour. My service rep this time was Karen. She was very professional and friendly. I would highly recommend them!

Daniel

The mechanical and customer service experience I receive here is top quality. Kyle is a great service advisor who is very friendly, informative and thorough. He and the Subaru team have addressed all issues I've brought up with a recently-bought 2003 Subaru Forester and explains, in detail, the underlying mechanics behind the issue that is also easy to understand as someone who does not know much about cars. I leave with a positive impression every time.

Teresa Doyle

What a wonderful experience for my family! Kudos all around from everyone we met! 100% seriously anyone that knows me knows I'll tell you the straight &*^% no grey area with me. We were greeted by Dana Goodman who was just the nicest; professional individual. He made you feel a part of the Glanzmann family from the get go. Our salesman Vince LaRosa was just as personable. I've never bought a Subaru; this was a first for our family, good deal, great rates; amazing selection. They knocked it out of the ballpark with me. Again, great experience, clean and friendly work areas, tip top team of people. If you need a new or certified pre-owned car.....seriously check these guys out. Tell them "momma T" sent ya!

Elena Chernavsky

Eric Wilson, Service Advisor, provided excellent service, was very polite, helpful. Suggested further service, but without pushing. This dealership is the best, awesome team.

Lizz Mastro

Sam who helped with my oil issue is awesome. He explained throughly how we can start to get this issue resolved.

Benjamin Hill

Hello, this is Mr Benjamin W Hill Jr. I recently had my 2017 Subaru Forester serviced at Glanzmann Subaru and had an excellent experience. Chris the young gentleman who was our service provider was fantastic. He processed our car in , and detailed exactly what we needed. We left with our car but forgot to take our garage door opener. We called him and he coordinated having our door opener on his desk so that we could pick it up the following day. His politeness, knowledge of what we needed was excellent! We were happy with the entire crew that day. That were all very helpful. Benjamin W Hill Jr

James Hayden

I went to Glanzmann to have my AC fixed in my 2005 Baja. They reminded me I had an open recall on my vehicle. Upon checking my Baja out they discovered a major problem with the bushings. I had been having trouble when I shifted into 1st gear. Brian Okubo couldn’t have been nicer. We discussed the cost and the pros and cons. He let me make the decision to fix or trade. I am so happy I had them fix it! She runs beautifully, icy cold air and runs like when I first got her new. It took over a month to get the right parts in but they let me keep my loaner the whole time. I will be going back to them for my next car. Thank you Brian for your professionalism in a very stressful situation. And a big shout out to Mark Irwin for making my Baja run so wonderfully. Gotta love a Subaru ❤️

Little Me

As always, I had a great service experience at Subaru. I would like to give a special acknowledgment to Alexis- my service expert who was very polite, knowledgeable, and kept me informed with every step! Wonderful experience!

William Jones

I took my car to Glanzmann a few days ago for an oil change. I stopped in without an appointment and they were able to see me right away. I just drove through their futuristic pre-shop area that feels like you’re driving your car onto the USS Enterprise. I was helped by Kyle and he was great. He explained everything courteously and was extremely easy to deal with. All told I was in and out in about an hour. And get this!! I even got a free car wash!! Saaaay whaaaaaat?!! Yes. You heard me. A free car wash. 10/10 would visit again. P.S. they have a tv in the mens room. Told you. USS Enterprise s%*t

Susan Prendergast

Lori is a terrific person to handle service desk. She was courteous and paid attention while I described what I thought needed to be done.

Vincent Shervin

I just had my 2017 Outback in for service and Joe Falbo took great care of me and the service was timely. Always a great experience at Glanzmann Subaru. Recently had service on our 2015 legacy and service writer Sam took care of me and made sure I was happy👍 …

Doreva Belfiore

Great service at Glanzmann. Love the new facility. Sam and the staff are wonderful to work with, and keep you updated as to when your car will be ready.

Lane Neubauer

Just completed my 6 month free service checkup at Glanzmann Subaru. David from Glanzmann was very helpful and provided excellent customer service.

Bailey Pellegrino

I had the best experience at Glanzman Subaru! John and Warren made my time there so quick and comforting. They made buying my own car so much easier then I expected!

J ward

Everyone was professional and Andrew,Dana,and Will made everything so simple. I would highly recommend this dealership and look forward to purchasing cars for my children

HARRISON REED

It was a very pleasant visit and spending my morning there had a nice time with the service

Eugene Rifkind

The other day I had my Forester serviced at Glanzmann Subaru. David arranged for efficient and timely service - a pleasant experience. Thank you David.

Carole Cribb

My service was excellent. Catrina did my paperwork She explained the visit and pointed me to the waiting roon she was friendly and very pleasant.

Eileen

Joe, the service advisor did a great job keeping me informed of the work being done on the car - it was a pleasure to work with him

Rebecca Schwartz

I'm on my third car from Glanzmann Subaru. I love my car and I appreciate everyone who works at Glanzmann. Special shout out to Chris Waldron, who has been of incredible assistance not only in my regular maintenance routine, but also when I had a flat on a Friday afternoon at 4:45 and was able to get a rental right away and new tires the next day. Chris always has a smile on his face, explains everything to me, and makes me feel like a special customer!! THANK YOU!! Additional thanks to Chris@Glanzmann for my latest service. Always a pleasure!

Dee Litewka

I took my Crosstrek in for the 30-month manufacturing suggested service. My service advisor Joe Falbo was very professional and knowledgeable and kept me abreast of the service status of my vehicle. I highly recommend this dealership and advisor, Joe Falbo, for their truthfulness and knowledge of the car.

Cheryl Sargent

From the time I was assigned to my salesman Randy Jennings until I drove away in my Subaru Outback I was given the red carpet treatment, Randy went the extra mile, He always got back to me with answers to my questions. He gave me as much time as needed to go over all the technology in my car. He made the whole process simple and pleasant. It was a great experience. I LOVE my new Subaru. Thank you Randy.

Andrea Rush

I had a wonderful experience purchasing my Subaru Forester from Glanzmann Subaru. Phil Han was extremely helpful, knowledgeable and responsive to my inquiries as I considered my purchase. He also diligently walked through all the features and operations of the vehicle so that I felt comfortable and confident leaving the lot. Also Alex was helpful with the financing paperwork and no one tried to over-sell or pressure me in any way. I was really pleased with the car-buying experience at Glanzmann and will definitely recommend them to others. I am delighted with my new car as well- a very happy new Subaru owner.

Mary E. Mulderrig

I just had my service done at Glanzmann. It's always a pleasure. Chris W. was really helpful and made drop off and pick up a breeze. He went out of his way to make the whole experience really easy. My car was ready when promised and spotlessly cleaned, as always. As a family, we are on Subaru number four. We love the cars! Chris and the good folks at Glanzmann Subaru play a large part in our appreciation and ongoing loyalty to the brand. Thank you!

Cynthia Wilson Barrett

I received a notice for a recall on a part. I called Glanzmann Subaru to schedule an appointment for service. I had the pleasure of Bryan Okubo handling this service. He went beyond the reason for my appointment and was also very helpful with teaching me how to update my phone with my radio & maps. Needless to say I am extremely satisfied with the service and thoughtfulness I received at Glanzmann Subaru, thanks to Bryan.

Garrett Trego

John was a great representative and helped me find a great car for our family!

H L

I was extremely satisfied with my visit to Glanzman Subaru. My salesman, Andrew, was personable, communicative and honest. It's a plus that they do not make commission. I worked with Henry and Alex in financing as well. All three seemed very knowledgeable in their respective departments. The process was quick and smooth, and they were COVID safe, wearing masks. They were able to work with me to make sure I was leaving satisfied with my purchase and all kept asking me if I was excited, making sure I was happy along the way. Attention to detail for customer service was great. For example, they put my documents nicely in a folder and gave me a Subaru keychain. Andrew took the time to go over the car's features with me, connected my phone to Bluetooth and even offered assistance after purchase if needed later on. He called me to follow-up 2 days later. I previously had a bad experience with another car dealership before coming here so the bar was set low, but Glanzmann Subaru exceeded expectations. I am glad to have given them my business.

Ben Madry

Working with Phil made the process of trading in and purchasing a new vehicle very easy. Phil was responsive with all of our emails and phone calls. He explained everything in great detail and answered all of our questions. Will definitely work with him again! 10/10 would recommend!

Stephen Buckingham

George was helpful and courteous and kept us informed of the status of the work being done. I was in and out of the dealership smoothly with a loaner car from Glanzmann, so it was very convenient. And the work was all done well. We've been Glanzmann customers for more than 20 years and appreciate their consistently excellent service.

Ray Greway

Had my car in for an issue with antifreeze smell post short engine block rebuild. Minor issue with a hose/clamp. I was provided with a loaner and had my car back in a few hours. Sam Simkins provided excellent customer service as well as the technician who worked on my car. Thank you.

David Litt

I have always had excellent experiences at Glanzmann Subaru. My most recent visit was no exception. My visit was handled by Joe who did an excellent job. Many thanks to Joe and the other Employees at Glansman Subaru.

Gloria Branch

Joe Thanks for making my first service visit a pleasant experience.

Susan Kaplan

Had my Forester serviced at the beautiful new Glanzmann location and it was a wonderful experience, in large part due to Service Advisor Sam. He was friendly and efficient and made the whole process quick and easy. I will be happy to return.

David Huang

Excellent! Andrew was honest, informative, transparent and no fuss nonsense. We felt Glanzmann was the most trustable dealership and so we went with them. Stress free pricing really did make it stress free. Very professional service, no pressuring was encountered at all. We had all the time in the world to make our decisions. It felt like we were buying the car instead of someone else.

Sarah Block

The new facility is amazing. Ken, Product Specialist, provided top-notch service. Not only is Ken extremely knowledgeable and professional, he is an all around great guy and a pleasure to deal with. Leasing my new Ascent could not have been easier.

Suzanne Fitzpatrick

I took my Suburu CrossTrek in for service this week and Joe Falbo in the Service Department assisted me. Joe was terrific! He was super knowledgeable about my car, answered every one of my questions thoroughly, and was so pleasant and easy to work with. He provided excellent service and I could not be more pleased with the way my car and I were treated!! Thanks Joe!

Elizabeth Goodman

I'm one of the best customers to write a review of the service at Glanzmann Subaru. I have been a customer for over a decade and counting. Which is why I have continued to come in to Glanzmann from wherever I live for service, whether I still am under contract or not. Even for an oil change. So they can check my car. And that includes when I lived in Cape May, NJ and now in the Pocono Mountains. Why? Total excellence. I just came from the pocono mountains where I recently moved to transfer the registration and title. I needed a PA inspection. I only trusted Glanzmann. Eric was my service professional. he had worked with me on a major problem once before and it was a major success. This time, as before, he listened to the details I asked for assistance with and was able to make sure I had no worries. When my car is with the service department I know they are checking to see what issues need attention. And this is worth the hours of driving. Because I trust the experience completely. Eric, of course, took care of the minor issues with no problem. There was something needing attention. I could have passed inspection but I needed work. He took the time to go over why, when, how and let me decide what to do. With the information I decided it was a good suggestion. He helped so much by letting me know the value of spark plugs! Well, driving home on mountain roads I realized the issues I had with my car hesitating up the mountain or accelerating may well have been the spark plugs which were well overdue. Who knew? I will continue my journeys to Glanzmann Subaru for maintenance. Thank you, Eric for all of your help. Liz Goodman

Alexandra Sakellos

My passenger mirror broke off backing out of the garage. I called, scheduled an appointment same day. It was done in 10 minutes :)

Renee Henderson

I love glanzmann Subaru. I purchased all my cars from them . my most recent visit was this month (January) for a 5G upgrade for Starlink. It was my first time at the new site. The waiting area was accommodating complete with snacks, drinks and TV. It was also roomy and relaxing. My service rep was Chris and he was very polite and helpful.

Neil Bell

My wife and I just had a fantastic experience at Glanzmann in purchasing a new Forester. We'd visited other dealerships beforehand but this place completely blew us away - such a pleasant experience in comparison. Sean was attentive, informative and helpful whilst also ensuring a VERY low pressure and relaxed atmosphere. The final price was very competitive, and with a good trade in value for our old car. We pick up our new car later, and we couldn't be more excited. Buying a new car can be a traumatic experience, but not so here. Here's to a great relationship with Glanzmann in the future. My only regret is that we'd ever bought cars anywhere else in the past!

Robert Foley

So after driving 2 hours for a used Outback purchase at Glanzmann Subaru. I have to say it was well worth the journey. I met with my salesman Randy and he was AWESOME. The vehicle was as decribed. The pricing was up front and transparent and no one tried selling me things I didn't need. I would not hesitate to visit Glanzman for another vehicle purchase. Too bad it is too far away for service. I would have to believe service would be just as gratifying. Keep up the good work Glansman Subaru.

Juan Varleta

The phrase "above and beyond" tends to be overused today, however in the case of Glanzmann Subaru's service department it is totally appropriate. From Bryan Okubo the service writer, to managers Dan & Stephanie and Josh and Nico, the techs who did the work, I remain totally impressed by the level of concern for me and my vehicle. They also do a great job of keeping in touch, so you're not in the dark about what's going on. (The same is true for the sales team at Glanzmann. Everything and everyone in that process was straightforward, communicative and enthusiastic.) My BRZ is my fourth Glanzmann Subaru. I admit to having flirted with other dealerships in the past but there is no comparison; it's not even close. Late last year Glanzmann relocated to an impressive new facility in Hatboro. The service area alone is mind blowing, but that's just part of the equation. It's also the way you're treated when you're there and the feeling you get. And it's good.

R C

I have been a Glanzmann Subaru customer since 2009, having leased four vehicles. Top notch service, caring associates. Brad, a service associate, was very courteous and knowledgeable. Although I have moved to DE, I still service my 2018 Outback at this dealership. I have never been disappointed!

Patricia Everly

Excellent customer service was provided by Chris at my recent service appointment. My loaner car was ready and he even helped with my grandchild’s car seat transfer. Only real issue was the length of the service, took twice as long as was quoted to me. But this was not an inconvenience.

Tricia Orzeck

I went for express service. Catrina was great! Very helpful. Even without an appointment the service was quick and easy.

Cynthia Conaron

Glanzmann Subaru never disappoints. Fast, friendly, professional service is always what you get when you go there. Their new service department is nothing short of marvelous and super high tech. Brad was the technician that assisted me and he was friendly, professional and courteous. I’ll never go anywhere else!!!

Daniel

Always great service. The new location is fantastic and much easier to access. The service department has gone the extra mile for me on more than one occasion now. I always have been able to obtain a loaner vehicle for my use while my vehicle is in their care. I couldn't be happier with the quality of service and the helpful staff

Stefan

The service department has always been great to me. Both Subaru the brand and Glanzmann have been honest and taken responsibilities to fix certain car issues even after warranty had ended. I never feel pressured and the staff always acts in a professional manner.

k s

Joe was very helpful. I was unsure of some of the features of the loaner car and he took the time to make sure I was comfortable. I was greeted as soon as I came in and paperwork was processed quickly.

Colleen

Glanzmann Subaru was a fantastic experience from start to finish. Andrew was extremely knowledgable, helpful, and caring. I was so impressed with how genuinely passionate the employees are about Subarus. The new showroom is absolutely amazing. The check out process was seamless-- thank you, Warren! All of the paperwork was ready to go and I was able to check out the vehicle within 15 minutes! Great job, team Subaru! I love my Crosstrek!

Rob Brind

Went to Glanzmann Subaru service dept. My service writer Joe was excellent. He understood what I needed, kept me in the loop during my wait, and was friendly and professional. I would recommend Glanzmann easily, and would return. A+.

Huie Douglas

My car was serviced well. Ysaac was attentive and followed up with me. Ysaac let me know what my car needed outside of what I brought my car in for service.

Anthony Chiarello

I recently brought our 2020 WRX to address a wheel alignment issue which another Subaru dealer tried 2x to correct. Joe in service was great to work with. He listened to my concern and worked closely with the tech to find and correct the issues. They could have told me there was no concern found but they went the extra mile to listen to my concern and in fact they were able to find and address the problem! The car drives perfectly now. They are now my go to dealer for all Subaru related service. Anthony C.

Linda Noonan

Very impressed with the service for our Forrester. Sam was amazing. The car is in great shape.

Holly Dixon

Glanzmann has such excellent service. This past appointment was a breeze with the help of Sam Simkins. They have flexible hours, loaners available, and great communication. I’m definitely a happy customer.

Nancy Karahuta

Glanzmann subaru is the best dealership I have ever used. Ken B is the bomb! He is helpful and knowledgeable. Warren is the Delivery Manager and is so wonderful. I just made a trade and left my garage door opener in my old car. Warren dropped it off at my house! I have referred several friends and family to this dealership because I believe in them. You should believe in them also.. I will only buy my Subarus from Glanzmann. They are the best!

Andrew Brown

Ysaac and Katrina were very helpful. A pleasant experience all around

Alyssa White

I recently patronized the beautiful, new Glanzmann Subaru center in Willow Grove/Hatboro where I was serviced by Brad who was absolutely wonderful! It was rainy/snowy that afternoon and my wiper blades were beat! I didn’t have an appointment, but that didn’t matter because I drive a Subaru, and Brad works for Subaru so “ground zero” starts at amazing! That said Brad went above and beyond to make sure my needs were met. He was sensitive to the fact that I’m a mother and my toddler was napping in his car seat, so he allowed me to stay in my car while he did a quick inspection of my vehicle and snapped on my new, super smooth wiper blades! They’re so smooth I don’t even hear them when my toddler turns them on when it’s not raining! I really appreciated Brad’s blend of professionalism and friendliness when he greeted me, and most importantly I appreciated the quality of the products he used on my car and his workmanship. As an uber-busy, multi-tasking mother my time is my money, so I loved the fact that I was in and out of the service station in well under 30 minutes and my overall cost was low. Thank you Brad! Thank you Subaru! Keep up the great work!

Kristina Kahn

Glanzmann is an excellent dealership and I couldn’t recommend them more strongly! They were so attentive and helpful throughout the lease signing process. Now that we have our cat, we are so happy with the service. My oil light went on in the car and less than 30 minutes later I got a call asking if everything was okay and if I could come in and get it fixed the same day. Top notch!

Kevin Friedman

Karen at Express Service is outstanding! She expedited my low tire pressure issue to their service staff and my problem was solved in minimal time and expense. She also followed up with me frequently during my wait. Karen is super friendly and I look forward to Glanzmann Subaru's consistent superb services, regular and/or express service.

Tim Potter

Glanzmann Suburu is the place to go if you are in need of a vehicle! Every single person there listened to us and went above and beyond, from our perspective, to help us. They said it was just what they do but we felt it was extraordinary. Andrew was our product specialist. He helped us search through the options and find exactly what we liked. We will be purchasing all our future vehicles through them and highly recommend you do as well.

Triana Feliz

One of the thing that I decided to bought my new Subaru Impreza was the great Customer Service that I received at Glanzmann Subaru, when I was a couple of years ago with a Subaru 2009. Eric and Catrina, made me feel confident and happy with their follow up and great service. Thanks!

Joseph Hutchinson

Went to Glanzmann for my one year service a few weeks ago. Process was easy and seamless. I worked with Eric, who kept me up to date on my appointment, made sure to provide updates during the day, and worked to explain all service provided. I recommend them for any services needed on your Subaru.

Elsa P Ortiz

First time and the new facility and I was extremely impressed. Professionalism at its best Brad provided up to the minute info on my service to my vehicle. Express service was used and as usual very happy with the in and out service. Thanks again Glanzmann.

A Hanson

I went to Glanzmann for the first time this week to get my Crosstrek inspected and emissions tested after moving here from California. I had a 20 year relationship with my Subaru dealer in California (two Foresters and my current Crosstrek) and wasn’t sure if Glanzmann would be able to match the highly positive experience I had with my California dealer. I was pleasantly surprised. The service tech, George, was courteous and informative, and the inspection and testing were done in the time frame he indicated. I will be taking my car to Glanzmann for its every-six-month servicing.

Kathleen Regele

I just purchased a Certified Preowned 2018 Forester, and my experience with Ken was excellent - He was professional, knowledgeable, and helped me find a great car (...even after a "glitch" in the process). The following week, I had a trailer hitch installed and Eric was my service person. He was also extremely professional, exhibited great attention to my needs, and helped facilitate a quick turn-around, since I was going to need the car the next day. He made the service experience great!

Dianne Krywyj

I had my car inspected on Monday 1 17 22. Brian was very helpful and kept me informed of how things were progressing. Explained all the paper work at the end. Very pleased with my visit.

Dylan VanHorn

Vince and Warren were very open and answered every question I had about the vehicle before my purchase. The staff was very friendly and overall I had a great buying experience with Glanzmann Subaru! Love my new Forester.

Bonnie Marks

I drove my car to the new (bigger and better) Subaru dealership in Horsham because a warning light came on the dash for one of the tires. I didn’t have an appointment, but Brad welcomed me and made sure the problem was taken care of right away. The experience could not have been any better!

Karen Finney

My experience is always Great at Glanzmann. My Service Advisor, Jordan, was wonderful!

mmkim97 Kim

Integrity & honesty seem like an oxymoron in describing auto repair facilities except when it comes to Glanzmann Subaru. For years, people have been telling me, and I concurred, to never take a car to a dealership for repairs because they conjure up things to repair. However, Glanzmann Subaru was truthful and straightforward about the things that needed repairs now and the things that could wait till the car had so many more mileages. In addition, they repaired the front bumper that had a minor damage and didn't even charge me for it. The vehicle was given a thorough "shower." The service advisor, Joe, was always accessible and a delight to deal with. Glanzmann Subaru represents what America is all about.

Kaeden Thompson

I wish I could give this dealership more than 5 stars! In October 2020, I purchased a 2018 Subaru Crosstrek from Glanzmann Subaru and it was one of (if not the best) buying experiences I've ever had. This is my first car so I was nervous about being taken advantage of. From the moment I walked in, I felt taken care of. The salesperson I worked with, Lisa, had all the information about each vehicle printed off and waiting for me. She provided the Car Fax for both cars without my asking and fully answered every single question I had. Lisa was kind, thoughtful, helpful, and knowledgeable. I had the pleasure of interacting with multiple staff at Glanzmann and each one treated me with kindness and respect. This location was extremely clean and everyone was meticulously attentive to COVID restrictions. Once I was confident that I wanted to buy the car, Lisa explained the full break down of the pricing and there were no hidden or surprise charges. The financing manager was even able to get us a better loan rate than my credit union offered me! There were two minor fixes I asked for, and Glanzmann repaired them free of charge and detailed the car for me prior to pick-up. After 4 months, I still have nothing but good things to say about this car and my experience at Glanzmann.

Michelle Heisey

George at Subaru is great! I have had him as my service advisor before and he is always very personable and professional. I easily get set up with a loaner car while my car is being serviced and get notifications about the progress of my car. My car is always ready by the next day or so. I am always very satisfied!!!!

Rosanne S

Sam was very helpful and answered all my questions, kept me informed about the issues with the car (major flat tire and all my warning lights coming on) and once everything was fixed, explained what was done and got me on my way. Great customer service!

Joe Farrell

Very pleased,Sam did an excellent job servicing my outback.

Mellinda Ellingson

Glanzmann Subaru provided good services. Kyle assisted me in a kindly manner and professionally to arrange the service process. Their priority is one of the best, customer satisfaction. At the end of services, Kyle implied a few suggestions for my next visit. I’ll be returning to Glanzmann for my next service. GREAT JOB! 2022. Updated. Glanzmann’s Subaru new facility was GREAT! Definitely upgrade!! As we all know, their associates are professionally trained and friendly. Chris@Glanzmann assisted me with the service during my visit. He’s extremely helpful. I was very pleased with the services. I appreciate their effort. In conclusion, I’m a happy client!

Andrew Rearson

I had a great experience with the friendly and knowledgeable staff! The open communication is one of a kind!

marie ramalho

I had my State inspection and oil change yesterday and it was a positive experience. The staff at Glanzmann is efficient, clean and always on time! David in the service department made sure I had all my necessary forms, his email, and then we exchanged texts. Made the whole process so easy, just a quick text when the car was done! Glanzmann Subaru rocks and so does David!

Laurie Appelbaum

Excellent, reliable service. Convenient snd beautiful new facility. Brian was especially helpful, communicated well and courteous as he shepherded my car through the services it needed. And recently, Karen was fabulous

Marianne Hagan

Today we had the pleasure of working with Vince Larosa at Glanzmann Subaru. He was very helpful and patient, answered our questions and helped us to choose the perfect car. Thank you Vince!

Kristen Schachter

Glanzmann Subaru has the best customer service! Everyone is friendly and helpful! I enjoy every experience at Glanzmann Subaru! The most recent visit to the Jenkintown location I was helped by the service provider David. He was super helpful, knowledgeable, fast, friendly, and kept me well informed on the status of my vehicle. Glanzmann Subaru is the only dealership I have purchased from I enjoy going to! ( I believe its because of the awesome staff!!!!)

Maria Veneziano

Recently, Kyle and Jesse were very helpful to me. I didn’t have an appointment but my tire pressure was low and they got me in to the Express Service telling me it would be an hour and it was almost that exactly! It turns out I had a nail in the tire and it was patched well (thx Subaru for that warranty plan!) plus they found a light that was out and needed to be replaced And all my levels were topped off. Plus, the free car wash. I’ve always had great service and kind help at Glanzmann!

v r

Sam was incredibly helpful in getting my car in right away to check out a brake issue. The best in service at Glanzmann, Sam's a great communicator and makes sure to address any and all concerns. I'm always confident in the service I will get when working with Sam. Thanks so much for always going the extra mile!

Lennon Pukovsky

Vince was extremely helpful and patient while I worked through the car buying process.

Rich Maier

Very happy with the service that Eric gave me at Glansmann Subaru for my Outback.

Sara Perine

Glanzmann is the best. I bought my car there and have had nothing but the best experiences with service. Recently I took my car in because of brake noise. Chris, my service rep, immediately noticed my car was overdue for inspection and offered that as a free service while the car was there that day. Even though I hadn’t reserved a loaner car, he offered me one because of the expected wait time. Once my brakes were examined, Chris called with a comprehensive overview of what they found, what they recommended and the associated cost. At no point did I feel pressured to have anything “extra” done. Such nice people at Glanzmann and the work has always been done right for me the first time.

Tom Metz

Eric is a very thoughtful and responsive service advisor. He looked for ways to make the best choices for work needed, as well as provided strategic suggestions for future service events. Glanzmann has the right cars, and even better people. Sales to Service, no need to look elsewhere if you choose Glanzmann, you will be very pleased!

Maggie Nathans

I purchased a used Crosstrek 2 weeks ago and got a flat tire a few days after the purchase. It turns out the tires were old and had dry rot. I should have been told the car would need new tires ASAP. Not fun being stranded on the side of the highway. It feels kind of sleezy.

Maureen Brown

Karen was exceptional with getting my car in for inspection and getting me a loaner car. Quick and pleasant service.

Jennifer Mamrol

I couldn't be happier with the purchase of my subaru crosstrek! John Le the salesman was fantastic along with the manager warren. Everything was great from the time I put the deposit down on the car til the time I drove it off the lot.

Stanton Bubis

We did not purchase our Subaru from Glanzmann, at the time of purchase we were not aware of them. When we moved to Jenkintown saw Glanzmann and upon having a problem with our Subaru remote controls went to them. Found Service Department to be outstanding, representatives are knowledgeable and caring. Listened to problem I was experiencing and worked to assist me and resolve the problem. The facility is taking COVID-19 measures and was clean with staff wearing masks. Found staff to be exceptionally pleasant and will definitely consider Glanzmann Subaru when in the market to replace a vehicle. The Service Department absolutely won me over.

Mike Lamb

David was very helpful with getting my outback serviced quickly for 6 month maintenance at Glanzman - thanks

Joey Jackson

I custom ordered a new Crosstrek this year and had a great experience. Alex in the dealership was very friendly and knowledgeable and was very communicative throughout the process. I ordered right before the pandemic hit America and still managed to have a seamless experience without any delays. I just took the car back for it's 6 month check-up and again received great service by Jesse and Kyle at the shop. I dropped my car off and had it back within 45 minutes. Overall great experience both at the dealership and the service center.

Daniel Taylor

Great service. They live by the no pressure moto very well. It was very refreshing. I had gone to Barbara's before here and they were pushing a sale. Came here and it was the complete opposite. Gave me all the information I needed and were very patient. Big shout-out to Lauren. She was beyond helpful. Made me feel like she was trying to do what was in my best interest.

Bill Macchia

I searched many cars on line after my car was considered "totalled" after an accident. I was a former Subaru owner many years ago. I loved the car handled really well a Legacy Sedan. I found my car on Glanzmann's website. My salesman was very professional and I test drove 2 vehicles when I decided I wanted one of them.

Laurie Michaels

You hear the horror stories. You go in prepared to negotiate. All your research printed and highlighted. Well, dealing with Glanzmann Subaru was completely unexpected. The communication before the purchase and the meeting to finally buy my beautiful Impreza Sport was easy, honest, and nothing short of amazing. Coming from NY, I drove a long way and I am not sorry. Their upfront pricing and customer service was refreshing. Phil Hann -Product Specialist and Warren Liebig -Delivery Manager were accommodating and honest. I received an amazing deal and left feeling happy and proud about my purchase. I am grateful that I found this dealership and I will be recommending Glanzmann Subaru to my friends who are looking to purchase a vehicle. Additionally, being a woman and walking in with my husband, it was great to have them speak with me and not just him. My previous experience with other dealerships - they looked at and wanted to deal with him. I felt like I wasn’t even there. But not here. I was spoken to respectfully and was listened to. I can’t thank them enough!

gurpreet soor

Randy was super helpful and everything went very smoothly! He was professional, answered all my questions, and got back to me in a timely manner. If you’re looking for a car, I highly recommend this location as it is the best service I’ve received from a dealership in a very long time. And ask for Randy because he’s fantastic!

Eleanor McMillan

I have always gotten excellent service at Glanzmann Subaru. This latest experience my service was handled by Tyler, Jesse and Kyle. They were very professional and polite. Answered all my questions even if they seemed silly to me. My GPS was even updated at a previous time when I couldn't figure it out myself. Thank you for your courteous personnel.

Heather Ronemus

Highly recommend Glanzmann Subaru. Leased a new Subaru Impreza for my daughter, who just started driving. Can’t beat the all wheel drive, eye sight, plus many other safety features of the Impreza … all for under $20k. Andrew and Warren were awesome to work with!! The entire lease process from start to finish was organized, efficient, and transparent. Could not ask for more!! Thank you Andrew and Warren!

Pw W

I've purchased numerous vehicles from Glanzmann and have always dealt with Andrew Casey. He is friendly, listens to what you want/need, and is always there for you even after the sale. I have referred numerous family and friends and they have always had the same great experience. I just ordered a new Ascent and can't wait! Service is excellent as well . I recently had a great experience with Eric in service. He kept me up to date on the status of our 2017 Forester and when parts would arrive for it. It was completed when promised. It is always a great experience dealing with everyone at the dealership. They aren't a typical dealership . They treat you like family and that's why I purchased my first car from them 8 years ago and will keep coming back. Paul W.

karen s

Joe was my Service advisor. He kept me informed throughout my visit and I felt like I was talking to a friend. I had a wonderful experience bringing my car in to Glanzmann Subaru.

Donna Byrnes

I found Kyle and the team at Glanzmann so helpful and pleasant. Great service.

renee hill

Sean my sales associate was amazing!! He knows his Subaru's!! The whole staff from the time I walked in the door made my car purchase one I won't forget! Got the car I wanted !! Thanks again Sean✨Also thanks to:Keith,Alex and Jessica.

Delphine Del Bello

I received great service and everyone was concerned with my welfare and my car thanks so much Delphine Del Bello Spencer

Bruce Kullmann

I bought a 2019 Outback from Glanzmann Subaru and two and a half years later I could not be happier with my purchase! The ownership really cares about their customers and that care filters down thru the entire organization! If you are looking to buy or service a car you can not go wrong with this dealership!

Patrick Cullen

We purchased our first car in over ten years from the Glanzmann Subaru team and the whole experience was excellent. Jeff took excellent care of us and walked us through the process which we were totally unfamiliar with. The staff on duty Saturday when we picked up the car were wonderful. They took every possible precaution to keep both the staff and customers safe which we really appreciated. I can't say enough good things about the experience and highly recommend to anyone shopping for a new or used car to visit Glanzmann Subaru first.

geo chax

Went in on time. Was met by my service advisor, Eric. All issues taken care of promptly Constant updates throughout the service. Very professional. Thoroughly enjoyed the experience and kudos to the service advisor, Eric. Well done. Sir. Went in 2 weeks ago. Kyle did a splendid job too. Timely updates . Wonderful experience. Thanks

Sharon Rupprecht

Stephanie was fantastic and made my service experience very pleasant and easy. Thank you!

Helen McIlvaine

Buying a car from Vince LaRosa was a very positive experience. The car sells itself but Vince was so knowledgeable that it turned out to be kind of fun to learn all the Outback has to offer.

Rob Margiotta

Recently I had my 2021 Subaru Forester in for its 12k mile checkup, state inspection and a minor trim issue on the passenger door corrected. Sam Simkins was my service advisor assigned to me that day. Sam went over everything that was going to be performed and then gave me a loaner vehicle. Within two hours, I received a call from Sam that my vehicle was ready for pickup. Prior to paying my bill, Sam explained in detail the charges for each item. Because the vehicle was purchased almost 1 year ago, the oil change was free. The state inspection was free and the minor trim on the passenger door was covered under warranty. The Forester also was looking great as it was just washed down. I have been buying cars for decades and have to say that my experience with my service advisor Sam Simkins and the service team at Glanzmann’s Subaru in Hatboro was top notch. I highly recommend them. Thanks Sam.

Keith Kaucher

Great service, Bryan Okubo at the desk was very helpful getting me processed for drop off at the new building. He got the paperwork filled out and had answers to any of the questions I threw at him. Good folk over there at Glanzman they will help you out. And now that they're in willow grove it has made it in my opinion a very convenient place to take your vehicle.

dhaval salvi

Sam, the service advisor was excellent in making sure the entire service was expedient, smooth and hassle free. He also reminded me about the loaner car I had signed up for and forgot about, and provided an excellent loaner car as well! The car exceeded expectation after the service was done. Highly recommend Glanzmann Subaru for your needs!

Shokhrukh Bekboboev

I am a customer for this dealership from last year.Its great place.This week Kyle helped me with my car's door.

mia lamb

First time buying a car at Glanzmann Subaru! It was truly a great experience- easy and convenient! I highly recommend this dealership! Friendly staff and amazing service! Great selection of vehicles at great prices. All interactions with staff were genuine, and I felt like a valued customer at every step of the process.

Tracey Siegel

Chris in service was AMAZING. Super professional, knowledgeable, and friendly. This was my first time at Glanzmann and from my experience, I will definitely be back as a regular customer. Kudos and thank you so much!

Claire Stango

Bryan made my day. I came for an oil change but he suggested I get my inspection done while I was there saving me from coming back in a month. He's friendly, courteous and professional!

Tim Sak

I recently had my Outback in for service. Catrina provided excellent service and kept me informed throughout the process. The entire Glanzmann team was thorough and work was completed promptly

Heejin Soper

Checking in was easy! Chris helped me out, he called to update what’s going on with my car, they fixed in a day so I could pick the car on the same day!! And the new building was big, nice and clean! It was very good experience! Thank you🚙 …

eugene lugano

We have two Outbacks in the family - mine is a 2010 with a manual transmission which recently began to misbehave while shifting gears. The Glanzmann staff could not have been more accommodating in arranging a prompt evaluation. Communication was excellent -although replacing the clutch and an additional required repair took a couple of days to complete, George, my service advisor, provided clear explanations and regular status updates along the way. The process was very smooth and the car runs like new. George and Glanzmann both deserve this 5 star rating!!

Amber Dow

Love this place! Bought my car here and always take it in here for maintenance. Everyone is always super helpful and nice! Recently I worked with Chris on my car’s inspection and he talked me through every step of the process. Constant communication and let me know all the issues they found with my car and what needed to be done ASAP vs what could wait, but still needed to be taken care of at some point. I got everything done they recommended and it’s been smooth sailing! Thanks for your help Chris!

Evan Lantz

We had excellent service from Randy and Warren at Glanzman in selecting our new Subaru. They were extremely helpful and accommodating from the start to the selection and purchase of our new Subaru Forrester. Would highly recommend.

Michael Ferrara, Jr., Esquire

When you want buying a new car to be a hassle free experience, this is the place for you. We drive an hour to get there, passing other dealers, because this place is SO good. Prices, service, friendly people all the best. Phil, Eric, Becky all go above and beyond to help. We have bought several cars there and continue to recommend to everyone. It makes a difference when the owner Jim Glanzmann, a really nice guy, is personally on the premises and making sure the place runs smoothly. They treat your like family and cannot give enough praise.

T Terry

The new location is large and spacious. No wait time to get my vehicle in. The service advisor, Brad, was helpful and informative through every step. It's a little far for me, but the customer service will keep me coming back!

Ray Greway

Chris Waldron was my service advisor for a recent warranty repair. He provided excellent customer service and kept me informed during the entire time my car was being repaired. I also greatly appreciate the loaner car provided. Thank you.

michael ceneviva

I only needed state inspection but even that was exceptional. The new place looks great and the waiting area was the nicest I’ve seen and I’ve been in a few. Joe Falbo got me in and out in an hour, sweet!! AND they washed the car! Who does that???

Nancy Ciccone

Ysaac was a pleasure to work with. He kept me informed about the repairs that were being performed and when to expect them to be completed.

Ann Mickle

The service on my Crosstrek was, as usual, great. My Service Advisor Chris was very, very helpful and made the whole experience easy. Many thanks.

Joanie Boerner

David was my service person and he was fantastic. I went in where I was having an immediate problem and he took care care,of it and kept me informed along the way. Thank you David.

Dawn Luhrs

Glanzmann upfront pricing makes buying a car simple. No need to haggle or run to a different dealership for pricing. Many thanks to our salesperson Lisa and sales manager Dana for accommodating our schedule since we were from out of state. Their trade in price was higher than expected which make the whole process of buying a new car less stressful! We will be back when looking for another vehicle. Ray L

Michael Klova

Bryan was great! Job well done! As was David! Sam was great as well!!

Faina Belenky

We very appreciate for the service which David and the people from Glanzmann Subaru provided to us. Thank you.

Suzanne Gladish

Update: have now had experience with the (scheduled routine) maintenance side of this business. Tyler and George and their teams are super organized, efficient, communicative and friendly. Great experience from beginning to end. Car is happy too! (Review below was edited to add text, and to attest that the car was safely parked when photo was taken! We were exploring before I installed carseats.) Thoroughly enjoyed my car-buying experience at Glanzmann. John gracefully managed my needs and humble resources and produced several great options for me, and made the choosing process so swift and easy. There was nothing like the pressure I'd experienced in dealerships before, even in the manager's office, and paperwork was a breeze with George. I came to Glanzmann via several joyful first-person stories, and will continue to spread the word to anyone seeking a new set of wheels. Thanks for everything -- we are so happy and grateful to be riding in a safe, comfortable car!

Lance Sussman

Everything went according to plan. I brought the car in at the agreed-upon time, it was immediately taken back into service and then return to make clean in a very reasonable amount of time. All good. No issues or problems. Thank you for your service. Lance Sussman

Scott Pomroy

Karen was great! Very accommodating and helpful! Service was done fast while I waited(alignment and airbag recall). Waiting area was comfy with more than enough space. Complimentary snacks and drinks are available. Plenty of charging ports for your devices while you wait also. If you're hungry while you wait Old School Burgers, Pasta Fazool, and Rozana Mediterranean Grill are just down the street within quick walking distance and are great restaraunts. So much better than going to Reedman!

Yvonne Rawlings

I had an excellent experience regarding my car service on Thursday, 9.24.20. George was my representative; he was very knowledgeable, pleasant, attentive and kept me informed on the status of my car. He explained the needed repairs and waited for my response. George is a valuable asset to your Service Department. I am very happy that I purchased my car from you and that you are taking care of my car with excellent customer service. Thank you!

Anna Healy

Catrina was very thorough and helpful throughout my visit to glansman Subaru. She was thoughtful and kept me updated on the progress of my car.

Dennis Campbell

Kyle in service was very professional and explained the service and inspection cost to me. He kept in touch with me via text and phone to keep me updated on the status of the service work. The new facility is an excellent improvement for this family run business.

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