Reviews of BMW of Fort Washington. (Car Dealer) in Philadelphia (Pennsylvania).
BMW of Fort Washington
510 Pennsylvania Ave, Fort Washington, PA 19034, United States
Description
Information of BMW of Fort Washington, Car dealer in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of BMW of Fort Washington
Sunday
Closed
Monday
7:30 am–8 pm
Tuesday
7:30 am–8 pm
Wednesday
7:30 am–8 pm
Thursday
7:30 am–8 pm
Friday
7:30 am–6 pm
Saturday
8 am–5 pm
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Reviews of BMW of Fort Washington
Lance Moncrieffe
From the first call, to the final handshake, Edward Salloum was simply excellent. His sense of customer service, knowledge and forward moving support gave me room to be a customer without any undue pressure. This has been my best experience buying a car. Thanks Edward for you brilliant guidance while buying my new 2022 X6 M50i. You are an excellent extension of the BMW brand.
Michael Stiles
Troy was a great salesman! Wonderful knowledge and helped me out tremendously! The dealership is very nice and the people there make you feel very comfortable. Josh also did a great job explaining all my options and helped out as well! Would highly recommend this dealership if you are in the market for a BMW!
Eric Sun
My salesman Roy Jenkins did everything beyond my expectations, he was very professional, patient and responsible, extremely friendly and knowledgeable, it's hard for me to say anything else but excellent. He gave me everything I needed to help me. The entire car buying process was unbelievably enjoyable and I would recommend it to anyone without hesitation!
Jeff McHugh
John/Josh/Franco/Ben made my experience with BMW of FW one of the simplest transactions in all of my car buying experiences. True north mindset, honestly from the get-go and simply being good people from initial call to signatures. I highly recommend the whole team to anyone looking to purchase a new or used vehicle from them!
Jeff McHugh
PHILLYFAAN 1
Just picked up my 2022 X3M 40i and the entire process was so seamless, in and out in 45 mins. This is the 4th vehicle I’ve purchased from sales person Bryan Gustie. I ordered this car back in January and he makes the process so easy. Would highly recommend him for anyone considering purchasing or leasing their next BMW.
Syuzanna A
At BMW of Fort Washington, I bought a 2020 BMW X5. My salesman, Jake Headley, was a pleasant, helpful, and knowledgeable person. Very quick and simple paperwork process. I highly recommend using this location to buy a car!
Keliah Ferguson
Let me start by saying if your in the market for a BMW this should be your first and will be your last stop. Bryan was awesome from start to finish. I originally was set to purchase my factory ordered x4 m40i from BMW of Mt. Laurel but after speaking to a salesman there I really did not like the service I was receiving. I pulled my application and reapplied through Ft. Washington with Bryan and was very pleased with my experience using this dealership. I did my build online and went over the build the next day with Bryan when I came in to put down the deposit. He was very knowledgeable and listened to everything I wanted to help me put together the best build. He was great with keeping me aware of what was going on throughout the process. He showed me how to set up an account online to track the cars progress while being built, which is so cool. Sidenote: I went to the factory in Spartanburg and it was awesome to see how the cars are built so as mine was being built I could really envision all the steps. Bryan called me as soon as the vehicle was delivered and we scheduled a pick up day. Pick up day! Super smooth and easy process. Bryan had everything ready and waiting for me when I got there which was a big plus because everyone knows how long you can spend at the dealer. The car was spotless the detail team here is awesome. That leads me to the next amazing team member that also contributed to such a great car buying experience Bill the finance manager. Everyone knows this is probably the most dreadful part of the process but with someone like Bill even this was fun. He’s so personable and truly cares about making sure you have coverage that is tailored to fit your needs. He’s also very knowledgeable, answering every question I threw his way and with that I was able to make an informed decision on how to best protect my new vehicle. I never felt bullied or forced into unnecessary things just to get an upcharge which has been a prior experience of mine. After this Bryan gave me a very thorough overall of the features, helped me set up my bmw app, and set all my personal setting linked to my key. I know this was pretty lengthy and there is a ton more I could say about the whole team here because they really are that great. I’ll close with this there was no better way for me to join the BMW Family then through this dealership and I look forward to a long lasting relationship.
Leonard Gopshtein
I would like to thank the whole crew over at Fort Washington BMW including and not limited to my great sales rep Troy followed by the rest of the team including Billy and Jeremy! I was treated with respect & patience throughout the whole process, did not even come with intentions to get a car today but that’s just how it worked out! I absolutely love my new car and highly recommend coming to see the Fort Washington Sales Team
Ranger Troy
Just bought a X6 yesterday! BMW of Ft Washington is a great dealership - I previously purchased a 335i - which was a great car too. Rob Poff provided us with excellent customer service - kept us "in the loop" at all times throughout the process of ordering and delivering our new custom vehicle. First rate quality and service.
Abhimanyu Singh
X3 M40i, one of the best car buying experiences !
Big shoutout to Andrew Fisher and Josh who made the whole experience enjoyable with detailed info about the car and options. I was looking for the DAP package and the Brooklyn gray combo for a long time and finally found it here !
Ansheai Spence-Jones
This was the best experience at a dealership I ever had. I was greeted by my salesperson, Bryan, within a minute of walking through the door. I was specific on what I was looking for and the amount I was willing to spend. Bryan didn't try to deter me or sell me anything else. They only had one car that matched my criteria. I had to wait almost a week before the car was ready, but I wouldn't change one thing! The car is pre-owned, but absolutely beautiful and drives perfectly. Billy in financial walked me through the various protection plans & warranties available so I could easily decide which was best for me. The whole experience was top notch! Bryan also walked me through all of the tech available in my car so I could start driving with ease. Whether it's for service or my next purchase, I look forward to returning to BMW Fort Washington & being a part of the BMW family!
Sarah Weaver
Our car purchase went smoothly from beginning to end. We walked in a half hour before closing and never felt rushed. We came to see a specific car and John V. made the whole process easy. He did a great job of introducing us to BMW as well as the car itself. He was very knowledgeable and efficient; we’ve never had such an easy car buying experience. When we are in the market again we will absolutely be back.
Paul Hopkins
John Vickery made buying my new X5M a pleasure. No pressure and his knowledge and sense of humor made it a joy. We talked out what I wanted in an SUV and he paired me with the perfect match. Also working with Josh in Finance was a pleasure, also his knowledge of what I needed was a no brainer when it came to things like the wheel and tire guarantee as well as the upholstery guarantee add ons.
If your even remotely looking to buy, go see these guys. I’ll be seeing you every 10k and will be stopping by to say hi.
Mrs. Btrip
I had a great sales experience with Bryan Gustie, but, did have some issues with getting my registration on time. Jim stepped in and took care of making sure to keep in contact with me on the status of my registration getting processed and refunded me for having to pay for a new temp tag. Other than that, I love my truck and have had no issues with my vehicle.
Michael Errichetti
I didn’t anticipate myself purchasing another vehicle but after much pontification, I made the decision to adopt this 2018 530e. I‘m humbled to have been helped by such an incredible team to make the entire process flawless as possible. In particular, I’d like to thank Ben Ammar for being extremely flexible around my busy schedule and coordinating the effort it took to prepare my sedan on short notice. He propagates the values of what BMW Group looks for in dealership excellence from both a sales and service perspective by putting the customer experience at the forefront of his motives. I highly recommend reaching out to him and the Fort Washington team for both sales and service inquiries!
Doreen Russo
I purchased a 2019 BMW X 7 at BMW of Fort Washington. My salesman Ed Salloum was professional , patient, and went beyond and above to make sure my vehicle was delivered in perfect condition. He was easy to get in touch with , responded to every question I or my son had asked. I would come back to this dealership because of his excellent customer service! Also, the finance manager, Bill K. was polite and helped with any concerns I had during the signing of the contract. Overall, the best and smoothest purchasing of a new vehicle ever!
Karolina Kaluza
Ask for Phil Milewski, he is the best! Phil really helped me understand and find the exact car I wanted. He made my first car purchasing experience easy, stress free, and fun! The entire staff at BMW Fort Washington was incredibly helpful, professional, accommodating, and knowledgable. I highly recommend this dealership!
Joe Penrice
I was a long time customer of BMW of Reading because that is where I grew up and where my office is based out of even though I live in Blue Bell. Because of Covid I no longer commute so I needed to find a service center closer to home. I started bringing my X3 to BMW of Fort Washington and the facility and the experience were top notch. I ended up trading up to a new X5. I worked with Bryan Gustie and had a great experience. He is now my go to guy for all my new BMW needs.
Jay Gao
It’s more than halfway through 2021 and I’ve been on the hunt for a M2 Competition for a few months now. Though currently working in Florida, while I was visiting home in PA, we inquired on an M2 at BMW of Fort Washington with JP.
JP maintained close contact with me throughout my search and kept an eye out for us and was able to get me this 2021 M2 Competition with my desired 6 speed manual transmission at retail. This is especially incredible considering the current market pricing for these cars and for him to be able to get me a brand new one this late in the year with production having ended and at MSRP was essentially a miracle.
The buying experience was great, everyone at the dealership was very pleasant and professional, things went smoothly and we were in and out within the hour. Being my first BMW, JP was really helpful in getting me familiar with the car and all its modern tech, it’s truly been a pleasure leading up to this point.
I’ve owned the car for a little over a month now and it’s been incredible!
James Li
Had an excellent buying experience at this dealership. My sales rep, Adi, was informative and patient. He was not shy in getting the GM (Jim) involved to help get this deal done. Jim was creative and sealed the deal with a great value for my trade-in. Nick in finance was great also. Simply an amazing team and good group of people to do business with.
M B
Awesome dealership. This is my fastest experience in purchasing a car ever. Came out of the dealership in a hour with a car.
The communication is really good with respect to trade in and title transfers, etc
David Reedman did a great job of trading in my car and explaining things.
Plus folks in finance and other sales personals explaining the features of the car were amazing.
Will Highly recommend this dealership for both new and used car purchase.
pushpraj srivastava
Highly recommend going to Fort Washington BMW if you’re in the market for a new or used car. This is my second buy from this dealership. Great selection of high quality vehicles and a pleasant experience all around. Jacob Headley was extremely helpful, knowledgeable, and accommodating throughout the entire process. He went out of his way to make sure we left completely satisfied and also involved manager to make sure we get best out of what we are looking for. Most car salesmen are pushy and pressure you into buying but we never once felt that way working with Jacob. He also followed up after delivery of the vehicle to ensure we are having good experience with the car and know how to use all of the car’s features. Also, Josh went above and beyond to ensure the financing of our vehicle was a smooth process and that we know all the options to take care of the car in future. I plan to come back when it’s time for a new vehicle! Thanks Jacob and Josh.
Christopher Shaw
This BMW dealership is possibly one of my best experiences all thanks to JP Dunphy and Ben Ammar. They are both super helpful and informative. I came in to get my 2018 X5 serviced and felt well taken care of.
Roland Li
I had a great experience purchasing a 2022 BMW X5 with the help of Edward Salloum. Edward was very good at describing all the features of each car and offered honest insights to make our choice easier. Would recommend anyone who wants a BMW to go talk to Ed and he’ll really help you find the car that’s right for ur budget/needs!
Delpha Otman
I made the entire transaction via phone and text messages. Jake Hadley did a superb job keeping me informed and advocating for me when discussing numbers. I flew in to PHL International, the dealership arranged transportation to them, and again the entire experience was fantastic. I will consider buying from them again. Thank you Bill in finance. It was the fastest process I ever experience signing papers. Thank you BMW of Ft Washington. You are a great bunch of guys!!!
Victoria Barretta
My first experience at BMW Fort Washington was great! My parents and I were taking care of by Maurice and he made sure that all of our questions were answered before leaving. I purchased a 2023 BMW X3 and the process of designing and getting the deal done on this vehicle was seamless.. thanks to Maurice! Maurice was wonderful, he answered emails quickly and responded to phone calls immediately. I will be recommending Maurice and BMW Fort Washington!
mazen elmadany
Coming in from NYC and I have dealt with Bryan Gustie and the staff. Everything was up front and forward. I was provide all the information I need to make a deal and sign off on my New 2022 BMW x3 with a beautiful color Combo. I am more than willing to keeping coming back for this 5+ star service and will definitely bring in my car here for service. definitely worth my time coming from New York to this Dealership. Thanks again!
Ravi Kurumety
BMW is definitely the Ultimate driving machine. Just bought my second one this year from Edward Salloum at BMW of Fort Washington. He is the ultimate sales person to work with.
Mark Wagner
Very friendly, pleasant, knowledgeable, and helpful employees. This dealership ended my long journey to purchase a high quality preowned BMW. The sales manager Nevin, sales advisor John, service manager Ryan, finance advisor Josh, and tech expert JP all helped me, answered questions, and exceeded customer service expectations.
I am a careful, critical, and passionate customer who chose wisely to do business with this reputable dealership. I recommend to anyone who cares about their purchase to shop here first, you will find they are a cut above the other dealers. Nevin and his team work honestly to gain trust, address concerns, and build lasting relationships.
Patricia Williams
The service and staff at BMW Fort Washington is outstanding. They are genuinely kind and friendly and very professional. Ben Ammar, in particular, stands out in terms of providing excellent service. Ben has been at the dealership for many years and always takes the time to acknowledge customers and provide top-notch service. I am always happy when I pick up my car from having it serviced and know I can trust the workmanship at Fort Washington.
Britt Magnus
Bryan Gustie provided great customer service.
He helped narrow down my selections based on my requests and helped me stay within budget. He's very knowledgeable and was extremely easy to work with during the car buying process.
John Rocco
Matthew Clifford made everything about the car buying experience seamless and wonderful. He was originally recommended by a friend and fellow BMW customer. I couldn’t be happier with the service I received and I would strongly recommend Matthew to anyone looking for optimal service.
Nitin John
If you are buying a BMW and looking for exemplary customer service, this is the dealership that you need to go. From day 1 our customer advisor John Vickery was professional friendly and on point with giving us the ultimate BMW experience. There is a dedicated text line where you can contact your Advisor directly with any questions. John made the ordering process very easy. From ordering to delivery of our X7 and after delivery appointment with JP for learning the BMW tech its a very smooth process. Dealing with John was so smooth and easy that we went ahead and decided to place another -BMW order. The friendly and customer service oriented staff is the key advantage of this place that continues even after your delivery. This includes Ben, Frank and Gary at service who took care of the additional stuff. If you are in market for a BMW..Is Fort Washington the best? Boy I Guess…
Jen R
Dave Reedman in Sales and Josh did a wonderful job getting the deal together, getting through the paperwork quickly, and delivering the vehicle in a professional and timely manor. It is my fifth purchase from Dave and always have a great experience- not pushy and very helpful. Ben A. Did a great job ensuring the car was clean and ready to go!
T Abromovitz
I want to thank John Vickery for such a great experience at
BMW of Fort Washington. John and I had many phone conversations prior to me driving to the dealership. John was down to earth and well prepared upon our arrival. Best of all, John was conscientious of my wife's and my needs and appropriately met them. John will be the sales person I call for my next vehicle purchase!
Helen D.
I had a great experience visiting BMW at Fort Washington. Ben Ammar greeted me and made sure I was in and out. Usually service takes hours, but Ben made sure I didn’t wait too long. The whole experience was top notch! Whether it's for service or my next purchase, I look forward to returning to BMW Fort Washington & being a part of the BMW family!
Jamie McGlone
This is now my 3rd BMW purchased from Franco and the team at Fort Washington BMW and it is a family based approach to everyone he works with and consults. From the initial exploratory stages of looking at the car and working over numbers, Franco and then Nick, Rob and JP each made this a seamless process and approach to working with me on learning more about the car, financing and getting any further clarity needed before I walked out and even when I came back with more questions. I cannot recommend a stronger more knowledgeable team that I can easily call friends.
Max Lightman
I was blown away by my experience at BMW of Fort Washington. They handled the leasing process seamlessly. Phil, Corey and Franco were all great to work with. I have leased a dozen cars in my lifetime and have never had a better experience than this one. I cannot recommend the team at BMW of Ft. Washington enough.
Scott Morris
Bryan was awesome to deal with. Very responsive and always was there to help! Highly recommend him! Josh was awesome as well going over all the warranties and made this fast. They made buying a car a fast and great experience!
jeff alboum
Robert Poff always goes above and beyond. It's hard to find honest, reliable sales relationships but we always know we can count on Robert to provide expert service we can count on. And, he's always willing to find us any vehicle we want, not just a BMW, so it's great to know we have a trusted advisor no matter what our needs are. Trust and good service are hard to find, unless you work with Rob, he sure makes it easy!
S KS
We have had a great experience visiting BMW at Fort Washington and buying our new X5. Jeremy Golis worked with us for a custom order and gave us the best price and features.
The whole experience was smooth and hassle free! We have been very happy with the car and have used it for daily commute as well as long road trips.
We also highly recommend the great service at BMW, Fort Washington. Ben Ammar and Ryan Young are very friendly and take such good care of our car, it always comes back looking brand new.
Best BMW location around here!
Sean (Secksualinnuendo)
I had a very smooth and easy experience working with Ed Salloum. He is very knowledgeable. He talks a little fast. We handled almost everything via phone and email. There were no dealer markups which is hard to find in this market.
Jason Cohen
I'm in Maryland and found a BMW x3 listed at Ft. Washington, PA. My inquiry got an immediate response from Bryan Gustie. He was very patient with me as I asked him many questions about the car. He provided full disclosure on all aspects of the vehicle. What sold me on getting the car from him was when he offered to arrange for delivery (all other dealerships in the area balked at shipping the car to me). He set up a video call walk-through of the car and kept me informed on each step of the process - guiding me correctly the whole way. If you want an honest and reasonable person to work with when getting a car, I highly recommend requesting for Bryan. He's very responsive and fair. When sending paperwork for me to sign, he made sure to send the package next day air along with a return envelope and made certain to tag each spot where I was supposed to sign.
Phil Walker
1 hour....1 hour from walking in the door to walking out with the keys to my new BMW 530i. John Vickery, my salesman, was amazing to deal with from his first text. Seamless, smooth and quick - just like my new car!! Highly recommended.
Zachary Harris
I had the pleasure of working with Bryan Gustie from start to finish. While I wasn’t in the market for a car, per se, and did need some help figuring out my situation, I never felt as though I was ever in a pressure-based environment. It was a transparent, quick, and accommodating process that I would be happy to recommend to anyone looking to, get a great deal with nothing short of excellent service
William Fox
Both the GM Michael and Ben Amman were extremely kind. I dropped the car off for a service and he approached me offering all kinds of things I didn’t know about my car. Highly appreciate the hospitality and professionalism from the company.
Karen Kay
I had been through the wringer at a few delearships prior to coming to the BMW of Fort Washington. I can't even explain in words how amazing the staff here are. Every single person I interacted with was helpful. I worked with David Reedman and Nick Zimmerman. David was professional, answered all of my questions, and I never felt pressured to buy. Nick in finance was very good at going over all of the paperwork and explaining my options. Nevin was great as well helping with my trade in. Overall the team here is top notch. I highly recommend and they have now a customer for life!
Ariana Bignotti
I would like to say thank you to Ben Ammer, Rich Lancy, and Frank after not anticipating on having to go to BMW. I hit a pot hole and needed a tire replacement. I was in a little bit of a rush and they were able to get me back on the road in under an hour. Extremely happy especially because I didn’t have an appointment. Fast, efficient, and friendly are just some of the words to describe them. Highly recommend BMW of Fort Washington. Keep it up!
F. Todd
Nice selection and pricing. Staff is friendly and welcoming. John was pleasant, helpful and genuine. Josh was informative and had us on our way in no time. The whole car buying and trade in process was quick and easy!
Clinton Deiley
I dropped my car off for service today and wandered into the sales department to check on my order. Matt and Jake were wonderful, knowledgeable and, above all, helpful. They were able to switch my order to a car that will arrive sooner and cost me less overall. Could not be happier with my experience!
Jennifer Laux
I highly recommend the genius service at BMW, Fort Washington! I learned everything about my cars, technology and one short session and had a blast while doing so. JP is an expert at everything that he does and makes it so easy to do exactly what you need to do with your technology in your car, I drove around for a year, not knowing how to do this and in 45 minutes I had it nailed! JP is also super friendly and if you notice he has a great voice your experience will be even better I promise. Thanks so much JP and carry on. Also thanks to Ben Amman and Jim Kostack!
shane thomas
I bought my new X5 at BMW of fort Washington almost 3 months ago. I previously reviewed how great the experience was with the sales team, now I can officially give an excellent review on the service team! Someone put a nice chip in the front wheel well by hitting it with their door in a parking lot. I brought my car in to BMW for them to look at it. I was very fortunate to have Ben Ammar assist me with this. Ben was extremely friendly and helpful! He was able to get my car in immediately and repaired the damage. After the repair and the detail, I got my car looking brand new like the day I bought it. Ben went above and beyond to make sure my car was perfect. I highly recommend using BMW service department for any service needs. Ben made the whole experience a memorable one.
Jeanette Bond
I’d like to acknowledge Ben Ammar, Operations Administrative Assistant, at West German BMW, for his courtesy and professional mannerism. Over the years, Ben has always been personable and very pleasant to customers he encounters. Thanks Ben for all your efforts to ensure customer satisfaction.
Timothy Mee
I hit a pothole and suffered a blowout on my way to visit my son in Philadelphia last Saturday afternoon. Fortunately, BMW of Fort Washington was right nearby. I stopped into the service department and was greeted by Amie Marshall who assured me they would be able help me that day. Within a short amount of time, i had 2 brand new tires and was on my way. Thank you Amie!
Mariah Ortiz
Ben Ammar always makes my experiences with BMW of Fort Washington amazing! He has great customer service and treats me and my husband as if we are family. From the great conversations with him to the generous help he provides.
Melissa Massey
Ben Ammar was excellent! I was visiting Pennsylvania when I experienced car troubles. He got me taken care of quickly and back on the road home. Service was fast and excellent and i made it home safely without any issues.
Ed Zo
Edward Salloum was great. He made the entire process of purchasing the car really easy and was very open about all of the available options. I would recommend his to everyone looking for a new car.
George Chase
So cool to see an original tii & 74 2002 models
Braulio Bonilla
Although I did not complete my purchase (I even put a deposit for the car but for external reasons I was not ready for a full EV), I want to recommend this place. Everything was super professional, responsive, and transparent. I got a superb offer for my trade-in. Phil was my sales person and I cannot recommend him enough.
Devon Trail
In today’s times it is difficult to find exceptional customer service…Joo Park provided a personable, seamless client experience from her punctual and attentive follow through. She went above and beyond to meet my needs and make sure this purchase was everything I wanted even after the purchase was made. I highly recommend her for your next purchase!
Eckart Schwarz
Got my 2023 BMW x7 from this very friendly dealership. Edward Salloum was an outstanding sales advisor. Extremely knowledgeable and super helpful and engaging. Highly recommended.
Anna pohle
I started off my experience here not so happy. I went in to buy a car to pick it up a few days later but, I got a call from the manager a day later that the car I was going to buy was accidentally sold, and was supposed to be taken off their inventory before I had even looked at it. Although this should never happen, I understand that mistakes do happen. However, after this had happen, manager Jim and Salesmen John did everything in their power to make it up to me, and boy they did. John is an incredible salesmen, will keep you updated, and goes above and beyond to make sure you are happy. I encourage anyone going to BMW of Fort Washington to ask for John as he is very personable, and he will make your car buying experience a great one start to finish!
Dina Abudaih
Purchased a vehicle from this dealer and Jim Kostack was great! He made sure to follow up and truly values customer satisfaction. Thank you BMW of Fort Washington for taking good care of your customers!
Andrea Ross
Only Fort Washington BMW services my 530i. They are organized, professional and provide timely updates. I love that the technicians take videos of the recommended repairs. My service manager. Amie Marshall, is a pleasure with whom to work. I recommend FW BMW.
Khalid I
We had a great experience at your dealership .recently purchased X-5 . 2023 for my son. Dealing with Edward Salloum was a great experience. He provided a great service, He was professional.
Bilal Mahmood
Edward Salloum is a great sales person and professional I highly recommend him
He took great care of us during our car buying processes. We came all the way from Michigan and he was Aaawome. Would definitely comeback to this guy if ever needed.
Christopher DiRenzo
I don’t usually write reviews but I had to with the amazing experience my fiancé and I had while looking for a new vehicle. Maurice was our salesman and he was very kind honest and up front with everything. He made everything transparent and didn’t come off aggressive like a lot of car salesman do which can be frustrating because it just seems they only care about there commission and not what’s best for me. Everyone there made us feel comfortable and relaxed throughout the entire process. Because of our experience I will never go anywhere else again and I will always refer my family and friends there. Maurice thanks again for the experience and for just being you…
Alison Dufner
I had a great experience today at BMW of Fort Washington. Starting with Edward Salloum in sales to Joshua in finance, I have never had top-notch service at a dealership before. I will recommend BMW of Fort Washington to my family and friends!!!
Robert Tran
Thank you Maurice, Mike, and Ben for taking care of everything with my delivery. Much smoother and accommodating than my experience with other premium brands 😎 …
Jerrold Hill
I can spot a phony from a mile away. So in an effort to avoid engaging on this mission, I specifically asked to see the worst salesperson they had when I approached the reception desk. I'm sure this was unintentional, but I was introduced to the newest and perhaps least experienced of the sales team, Ms Joo Park. After all my jokes about her being the worst, she carefully and honestly engaged me with questions which ferreted out what I really needed in a vehicle and matched me to the one that was perfectly suited to my wife and me. She is serious when needed, yet able to engage with humor to make the process fun. Her thoughtful and caring approach to this business was both refreshing and rewarding. Additional "honorable mentions" include our finance manager, Josh Farrell who strategically got us the most suitable financing program and operations manager, Ben Ammar who supervised the detailing of the car and transfer of our personal effects from our trade-in. I purchased my last two BMW's from a local competitor. I am quite pleased that I gave Ft. Washington another chance under its new ownership. I am in sales and one of my favorite sayings for sales professionals is, "People don't care how much you know until they know how much you care." This team, beginning with Joo, achieved this lofty ideal with me. I recommend all three them to you with great enthusiasm.
Mike Abrams
I recently purchased a 2023 BMW X5 45e from BMW of Fort Washington. Corey Adams was my business manager. He did an excellent job explaining my protection options in a very efficient, organized presentation. I highly recommended Corey
Jennifer Parker
I had an appointment today to reapply the seat protectant on my driver seat. Ben made sure I was well taken care of. In fact, he detailed the car on the outside and inside as well as reapplied the protectant for the paint. I appreciated him making sure the appearance of my car is in great shape.
Jean Laurence
Our Salesperson Jake Headley was very knowledgeable and responsive to all our in person questions as well as email and telephone calls. His follow-up was always appropriate and timely. When we are looking for another vehicle we will be back.
Almir Omanovic
Andrew my salesmen was excellent to work with. Nick in finance didn’t keep us waiting too long since we had a long drive home. I will be calling Andrew Fisher for my next BMW and suggest you do as well!
Wong Lee Jean Louis
Rob Poff at BMW of Fort Washington is one of the best sales professionals I have ever met. From the first phone call to the purchase of my new BMW was nothing short of pure professionalism. Rob was very knowledgeable and enthusiastic which made my experience one the best.
Gwenn Castellucci Murphy
This is my eighth BMW vehicle and I can truly say this was the best experience I have had thus far.
The entire experience was a smooth transaction and Jacob was very straightforward and honest and very knowledgeable. Josh as a manager is in the very place he should be ……what a professional!
Frank Aster
I recently purchased a certified pre-owned BMW here. Mike Abrams was my sales consultant. He was very professional helpful and knowledgeable. As well as the rest of the staff. If you are looking to purchase a new or pre-owned vehicle i would highly recommend giving Fort Washington BMW a chance for your business.
Nina Jangveladze
Mr. Benn Ammar was definitely one of the best dealers I’ve ever seen ! He is so friendly and helpful! He suggests what’s best for your needs and budget! Definitely highly recommended!
Dr. Jay I. Sinha
I have been a loyal customer of this dealership over a long period, during which time I have bought multiple BMWs. I had a major service job done on one of those cars just recently. Want to appreciate Ben Ammar, who is ever so helpful and courteous, to schedule a courtesy ride for me when my car was ready. He saw that it was only proper to offer me that as I was spending in excess of $2000 for service. Ben is a true asset to this organization in light of his all-around positive attitude and empathy for clients -- management need to recognize and reward his service over many years. Two other service staff also deserve recognition: Berj for scheduling the appointment at short notice and Frank Manna for keeping me informed about the job and offering a modest discount on the final bill.
Nick Parrillo
Came in Saturday to drop my car off for an urgent service. Ryan, Gary and Ben helped me right away and got my car taken care of asap. Thank you to this great team for the excellent customer service!!
Stephen Heath Jr.
Brought my vehicle in for service today. From drop off to the video of the car in the shop everything was great. Brittany made everything easy and matt the tech went over everything in the detail in great detail. Santo helped me in the drive through during drop off he was very friendly and helpful to.
Ashley Bread
I was so happy with my experience at this no pressure dealership. I went in knowing what I wanted and no one tried to up sell me or make me feel like I should do more than I wanted. I loved working with Troy, he really made the transaction quick and painless. This was the best experience I've had buying a car from a dealership. Thanks West German BMW!
Christina Drucker
I bought my BMW X7 from Maurice, and he was a terrific salesperson with patience, and enthusiasm. He is a pleasure to work with.
JP Dunphy is very knowledgeable and patient with regards to all technical questions. Invaluable to our needs! Highly recommend!
Ben Ammar cleaned and detailed my car for free, just because I stopped in. He offers incredible customer service.
You will not regret buying a BMW from this dealership. Everyone from sales to service offers a premiere customer experience.
Vitaliy Kapichyn
I can't thank Troy Pearlman enough for his assistance and top-notch buying experience. Troy was incredibly knowledgeable, informative, and professional. I've met Troy when I was shopping for my mom's car and Troy went above and beyond to assist us throughout the whole sales process. As a result, when I started looking for a car for myself, I reached out to Troy directly and bought another car from them within 2 months. People at BMW of Fort Washington are very friendly, knowledgeable and provide the best service you can find out there. I am fascinated by their outstanding service and would recommend them to anyone looking for a new/used BMW!!!
Thank you!
Faith Belwin
Excellent service by Jake, Nick and Josh. We walked out of there with our dream car, and all our questions answered. This was a super phenomenal, exceptional team! I would highly recommend them for your dream car purchase.
sanju doulatram
Great service Ben did a good job with the service and ANdrew Fisher sold the car. Not your typical car salesman. Nick in finance was very helpful too.
Teresa May-Benson
Good service. Able to get a free loaner car for the day. Service is very expensive for labor. It's almost impossible to get out of there under $1000 of work. A $20 broken clip. Cost $800 labor to repair.
paul vasilevskiy
Great buying experience! I enjoyed working with John on my car purchase and appreciate his candid no-pressure style. Thanks again for the great help!
Jamie Findley
always great experience with service dept, they have worked multiple of my BMW's over the years. Frank Menna is a great service writer and get the job done fast and clean
Humza Khalid
Edward Salloum
- He was fantastic and very helpful throughout the entire process. Very straight forward and willing to help you out and go through the process with you. Would recommend for future car purchases!
Lisa Ramos
My experience was professional and relaxed , I actually learned a lot regarding the operation of my new car. Would highly recommend working with JP, he was knowledgeable and patient with all my questions.
Shirin Pourafshar
We had a great experience with Edward Salloum. He was very helpful in directing us to the car we wanted and he was very thorough in explaining all the details about the car. Same great experience with Josh Farrell.
Sheila Walls
BWM’s Ben Ammar, Operations Administrative Assistant’s,Customer Service, knowledge, and expertise goes far and above whats expected in todays Customer Service. His extremely friendly, supportive service aided me on a cold winter evening just before closing when I experienced a low coolant warning signal. Ben kindly and quickly serviced my veh and rectified it. He also noticed my tire pressure was imbalanced and corrected it. Wish this type of service was still universal today at other establisments. Attention to detail such as this, keeps Ft Washington BMW at the Forefront during Purchase Season. Thank you BMW (Ben) for your Exemplary Service!!!
Al F.
Dave Reedman in Sales and Bill in F&I did a wonderful job putting the deal together and delivering the vehicle in a professional and timely manor. It is my fourth purchase from Dave over the years and never a bad experience.
Ashley Randazzo
Thank you BMW of Fort Washington!!!
Last week I purchased my 2019 BMW 330i from BMW of Fort Washington and CANNOT SAY ENOUGH GREAT THINGS about the experience I had with Jim Kostack, Bill Kamberogiannis and David Reedman. Within five (5) HOURS of connecting with Jim and Bill last Thursday morning, I was driving home in my new dream machine!
Although I had been looking at the vehicle I purchased for a few weeks on the dealership's website I had been pricing out options with another BMW dealership closer to my home due to Fort Washington's proximity to my house. During the entire process of shopping around for a new car, I knew deep down that I wanted to purchase the vehicle from BMW of Fort Washington and wasn't willing to settle for another vehicle that wasn't exactly what I was looking for. Because of the General Manager and Jim's follow up on my inquiry (and after connecting with Jim and Bill last Thursday morning), I made the decision not to purchase another vehicle I had committed to with the BMW dealership closer to my home. BMW of Fort Washington was able to match the trade in deal for my 2017 BMW X3 that I had made at the other dealership but provide me with the car I truly wanted, which made this purchase a no brainer.
Before I arrived at the dealership, Jim supported me by doing paperwork on the backend since I was making the drive from the Lehigh Valley to Fort Washington. Once I arrived at the dealership, David was waiting at the door for me and both he and Bill ensured my experience at the dealership was seamless and quick by preparing for my appointment that day!
As I said before, I cannot say enough great things about the experience I had at BMW of Fort Washington and the team who supported me during my purchase. Thank you so much Jim, Bill and David!
Courtney Spitko
Ben Ammar and Rawle Cox with the help of Jim k I did get my new car today. Quick with no hassle. I will recommend bmw of fort Washington service and sales to everyone. And the best sales person Ed Fallon
Cesar Leyva
Came to get my vehicle serviced. They were kind enough to help me with everything I need. Service advisor Brittany Startzel and Operations Advisor Ben Ammar help me with everything. Will return for any future services.
Atiya Harmon
This is my 2nd time leasing from this dealership. Very efficient, personable and dependable. My salesperson, Edward Salloum is excellent. Highly recommend. Easiest process I've ever had!
Lukay YT
I had a very amazing experience visiting the dealership. Everyone was very friendly. Melany was just amazing! She was very polite and very helpful with anything I needed. I definitely recommend this dealership!
waheed Hassani
very pleased with the service. every time I drop my car for service and/or stop by to get some accessories. their service is just beyond my expectations. I highly recommend them, and to name some names I have dealt with in the past: Ben Ammar, Richard Lanci, Santo Hannwacker, Ryan Young, Brittany Startzel, Frank Menna, and last but not lest Amie Marshall.
Kathleen Ego
Edward Salloum was awesome! Extremely helpful without any pressure. Helped us get exactly what we wanted!!! This is the place to come if you want a BMW
Bhavisha Patel
Ben Ammar is a great person. He give us detail on our new car n give us good advice on that. He is really helpful and good human being I would recommended him for others for his service. 👍👍 …
Dick Lean
Professional service. Our 13th BMW. Kudos to Ben Ammar who I've come to know for over 20 years. Great asset to your dealership. Also..compliments to Gary Koval. You can be proud of your dealership!
Caroline E
A customer for life! My relationship with Fort Washington BMW extends beyond the lease of my vehicle. My service representative Santo is the reason why I continue to lease this amazing vehicle! I can not say enough about Santo. After 10 years of service he is my one constant. He’s knowledgeable, thoughtful and always l repeat always returns my calls. It’s partnership with your customer. After I sign the agreement my journey starts and ends with Santo Hannawacker!!!
Jenna Pilkington
As a BMW owner, Erica Boadi and I have been to a few different BMWs (Reading, Main Line, and Orange County BMW to name a few) and the BMW of Fort Washington is by far the best. We have found my BMW home base. Their customer service is to die for. If you go there, ask for BEN.. You WILL. NOT. BE. DISAPPOINTED. We also worked with Richie, the Service Manager, and he is very personable, has great customer service, and I just really felt like a priority. Their customer service here is unmatched. Just trust me and go to this BMW before any others, you will thank us later!!
Brian McGann
Just dropped my car off after being away from BMW for a few years and was happy to see Ben Ammar. I know this guy has been there for over 20 years because that's around when I started driving BMWs and I was happy to see him. I feel like my car is in good hands at BMW of Fort Washington because they can keep good guys like Ben around.
Anthony Gasbarra
Purchased my BMW 330i on 1/23/23 and the process was seamless. No haggling and straight to the point. Rob Poff did a great job getting the car ready and the paperwork in order before I arrived to have the car signed over to me. Also, shoutout to Josh and Ben who had the car detailed to perfection and made financing a breeze.
Emma McClain
Can I just say, BMW of Fort Washington should have their name by the world “Outstanding” in the dictionary! From the 1st phone contact with my INCREDIBLE Client Advisor (Jake Headley) to the finale when he personally delivered my “Birthday SLK” to my driveway, I was made to feel like a VIP. He meticulously coordinated all the details of the purchase with the Certified Preowned Manager (Nevin Horst) and the other Team BMW Fort Washington entities.
This place is SWAP, yep…”Simply Way Above Phenomenal”!
Thanks for a Premiere Car Buying Experience Team BMW of Fort Washington. It’s a little chilly outside but those heated seats and warm air coming out of those neck scarfs make everyday an option for popping the top for a minute and letting the wind blow thru my hair…”Luvin my car and luvin you guys”!!!
Erwin Stinson
I really don't give out 5 stars, but I felt they deserved a 4 1/2 star, and that is not an option here. We were looking for a GLC 350 Coupe and we found it at BMW Fort Washington. We are located in the ATL, and we worked with Mike Prince he was exact. We agreed on the price, got all the paperwork done, flew up, were picked up at the airport on time, the car was well prepared, out of the dealership within 2 hours, and drove back to the ATL with no issues. End of story.
PS: I would do business with BWM Fort Washington again.
Nawal Zaidi
Stoped by today without even making an appointment. Greeted by Tarik Benamar took the time to hear my concerns, than he walked with me to a service advisor Amie Marshal,
I would like to think them both for their professionalism and expertise.
I highly recommend bmw of fort Washington, I am confident they will make everyone like part of the family.
I wish I can give them more then 5 starts
Priscilla Packer
This was the best purchase experience I’ve ever had and it is all because of Joo Park. After enquiring about a vehicle Joo immediately sent me all of the information I needed, which other dealerships had not. I am Australian and this was my first vehicle purchase in the USA. Joo went above and beyond to ensure I understood the process, answered all of my silly questions with patience and made sure I walked away with the best possible deal and no hidden fees. If you are considering purchasing a vehicle I cannot recommend her enough, she goes above and beyond for her customers. Joo even came in on her day off to complete the purchase of my vehicle. Along with Josh they make a great team, do yourself a favor and go see this phenomenal team. Thanks again Joo.
Bing Li
What a start to Valentine’s Day! I came to the dealership to be greeted by Ben Ammar with a rose and he got me setup with the BMW Genius JP Dunphy who is wearing a fashionable pink shirt! I can now auto park my car with ease!!! Thank you so much to both of you and Joo, I’m so grateful for your help and wonderful service!
Patricia Green
Came in for my encore today, JP Dunphy was an absolute pleasure! What knowledge and quick hands haha I didn’t even see what he was changing for me in the settings. He also hooked me up with Ben Ammar for a little scratch I got on the hood. Amazing service! Highly recommend!
Maleeha Khalid
Edward Salloum was helpful throughout the process and very insightful. Willing to help and go the extra mile! Great hospitality at this dealership
Mina Zarfsaz
The whole experience was smooth and hassle free! I appreciated Michael Prince's (client advisor) professional and friendly orchestration of the experience with his colleagues.
Isaac Ewell
Ben Ammar is phenomenal! His customer service is top shelf! We always walk away from West German feeling special whenever we interact with Ben! He’s a tremendous asset to this dealership!
Thanks for everything Ben!
Anika + Isaac
Brianna Richardson
I have now had 2 fantastic experiences with West German BMW and Roy. The first time I leased a 2018 BMW 3 series and Roy and the WG team made the entire process very easy and enjoyable. I have also always had my car serviced here and it has been a breeze. Most recently, as my lease was coming to an end, I reached out to Roy and was incredibly pleased with what they were offering. West German clearly cares very much about their customers and it really shows. Roy Jenkins is a fantastic Client Advisor and I highly recommend working with him and the WG team! I will certainly be back to WG to lease my next BMW. Thank you WG!
Brya Bradshaw
Ben Ammar & Micheal Prince is a great asset to BMW Fort Washington. They went above and beyond with customer service and sales. I will forever be a client!
Ken Sim
Edward Salloum was extremely proffesional, knew everything about BMW vehicles, answered all my questions. Highly recommended to use Edward if your in the market for a BMW.
Ron Jones
My experience at this BMW dealership was so nice I did it twice. My salesperson Philip Milewski was absolutely phenomenal. He walked me through every step of process during the purchase, as well as kept me informed on everything that was taking place, and his efforts matched his efforts he gave the first time I made a purchase. This second great experience was also assisted by Mr. Nick Zimmermann who did a great job ironing out the finances on the deal. Appreciate the great work guys! I will be back for sure
Renee Hall
I want to thank Ben Ammar at Fort Washington BMW for his excellent customer service this morning. Had an issue with scheduling a loaner and he rectified the situation. Thank You Again.
Marcus Weathers
Ben ammar .Andrew fisher . with big man Jim kostak I had a amazing experience, he handled everything so smoothly and stress free. I will always recommend BMW fort Washington for the rest of my life.
Suneetha Jasty (SJ)
Edward Salloum was fantastic and got us our new customized X5 in less than 3 weeks. I would highly recommend working with him!!!
Greg Nelson
I was fortunate enough to have had Rob Poff as my sales advisor and the experience was seamless to obtain an incredible new BMW!!! He was most knowledgeable, professional, and friendly - if you go here, request Rob!!
Marta Bechtel
Rob made the process of purchasing a car on a holiday weekend as quick and painless as possible. Would highly recommend this dealership and Rob to anyone looking to buy a car
Matt Comerchero
John and Josh were excellent to work with, they were on top of the inventory for what we were looking for, gave us fair pricing and were thorough with the paperwork. Wifey loves her new whip!
RizeAgainstAll
I came with my brother to purchase a vehicle, I met with Ben Ammar service and Troy pearlman was are salesman. I had a great time with these amazing people. BMW Fort Washington is the best for sales and service!!!
Hiren Patel
Bought bmw 2020 m340i from Maurice Wilson( sales person) he spent enough time with us and explained every single functionality of the car, he went in full details. We had an awesome experience overall with this location. We spent about 30 min on paper works so it was so fast. They don't charge any fees over the price like other dealers do. Ask for maurice if you decide to buy a car from here, he knows about bmws so well unlike many other salesman who doesn't know lots of the functionalities of these cars.
Joseph Jefferson
Amie provided outstanding customer for both of my vehicles service this week, (02/08/23) and (02/10/23), and Ben was also very helping in letting me know what I need to do to remove minor scratches from my vehicle
krishna patel
Joo and Ben are awesome. I will keep buying my BMW’s from BMW Fort Washington as long as they remain there!
It has been a pleasure. Never been so easy to buy a car then it has with them.
Johnp Flora
Edward Salloum Yes was one of the best salesmen I've ever dealt with buying a vehicle I would definitely use Edward again and I would return to this dealership I'm very happy
Distinctive BB
Ben Ammar & JP are all geniuses!They went above & beyond the call of duty for me. For today's service, these guys are the best. 5 stars all the way!
phil phillipson
Great experience at BMW Fort Washington. Mike Prince is a great client advisor at BMW and helped with me get into the car I want.
Richard Greenhall
Awesome experience. Thanks to Jake and Nick for taking such good care of us and getting us in a beautiful car. Real pros!!
Sid RT
Ben Ammar thank you for your help. Always recommend BMW fort Washington for amazing service and hospitality. Also JP, Ryan, is genius.
Evonne Vereen
Gina has been a fantastic salesman! Came in on a whim today and not only did Ben Ammar help me out, but I got a new feature setup and car walkthrough with JP Dunphy the BMW Genius! Mike Fastman you have an amazing team with fantastic and fast service. Thank you!
Rochelle Savage
Edward Salloum was absolutely amazing. The best salesman I ever had. I highly recommend. Go check him out ASAP
MICHELLE AVERY
Had a great experience at ft wash bmw today. Ben, thank you for your help with all of my cars. I have been a customer for 20 years, ordering cars from ed fallon. Always excellent service.
Ed Rubin
What a fabulous experience with my second purchase in two months! Joo Park knocked it out of the park. Outstanding customer service! Absolutely a pleasure dealing with this agency. Cannot stop raving about how well I was treated and so rare to see these days. Now being a former Benz guy it is like night and day compared to the service and treatment that I received from the competition up the road. I also have to give kudos to Bill Kamberogiannis, Jim Kostack, Ben Ammar, and Ryan Young. What a rock star team!
Terri Roberts
Great service! Made the process of finding and buying a car very easy and enjoyable! Would definitely recommend and come back!
Jennifer Hardee
Thank you so much Ben ammar , fast and superior service. I definitely recommend this dealership to everyone. Excellent service
Connor Bowey
Ben was an amazing help. He should definitely move up in the rankings there! Thank you very much Ben.
Jayanthi Peters
Edward Salloum was fantastic to work with. He worked with us on a CPO vehicle and made the process simple and easy for us! Thank you Ed
Kenneth Jacobson
Gina Macerato took the time to help me find the X3 that was just right for me. She kept me informed throughout the process and I couldn't ask for a nicer or more sincere sales advisor with no pressure either!
Julie Perri
Huge thanks to Rob Poff and Ben for making the purchase of a car so easy and enjoyable. The process was simple and transparent. We will definitely be a repeat customer.
Alexandria Stanchek
Great experience with Edward Salloum. Was always in contact and made great efforts to get me into a new BMW. Highly recommend
Leah Williams
I want to give a huge thanks to Mr. Roy Jenkins and Josh Farrell @ BMW of Fort Washington! They truly made my car buying experience magnificent! Mr. Jenkins went above and beyond my expectations for his professionalism, attentiveness, patience and kindness during my purchasing experience. I truly dislike the whole car buying thing because I have heard so much about sleazy salespeople with other dealerships. But not Mr. Jenkins! He was the best! He made the whole process effortless. And the Finance Manager Josh is also the best! I truly appreciate his amazing sense of humor and professionalism! He has great energy and will go far in his endeavors. Thank you so so so much you guys for everything! I’m happy I found you all and wish you all continued success! God bless!
mike jones
Ben ammar Ryan Young best At BMW fort Washington. I recommend to everyone. Very helpful with a great personality.
John Gerhart
Ben was very helpful and friendly. Made my experience picking up my car from service very enjoyable.
Janee Huff-Truesdale
I made a visit to the Fort Washington BMW on a Saturday after having my car totaled the week before. I walked in on the wrong side but I met the right person! Zac sat me down and we talked! we connected instantly! We talked about why I'm shopping for a car, how much I'm looking to spend, and the options I had! the options were unlimited. When people walk into most dealers they feel like they are under a lot of pressure! Zac took all of that pressure off my shoulder. We went on multiple test drives in different types of cars. The Fort Washington location has a variety of cars. I was able to test-drive three series and a Mercedes Benz. The test drives didn't feel like I was driving with a driving instructor. I was able to get comfortable so I can make the right decision. Zac was also very educated on all of the cars! He was able to explain the differences and the benefits of all the cars I was interested in. I made about 4 trips to this specif dealer because Zac made me feel like this is where I belonged with no pressure. I just absolutely love how available Zac made himself to me. When I called he answered, when I text he replied! While we built a relationship he was still very professional! When it was time to finance the car, I was skeptical because we all know the fears of letting dealerships run your credit, but Zac took all of those worries away! He persuaded me to believe in myself and to stop doubting myself! Before we knew it I was approved! Zac made this process so simple and sweet! the hard part was when I got back in Corey's office which is the finance office. This was my least favorite part of the experience but it had to happen. I just loved how Zac was willing to work for and with me! it was just amazing! and to top it off! my day of delivery Zac came in on his day off to make sure he was there when I received my first big purchase. He made my delivery super special. My car was delivered super clean with a big beautiful bow on top! He was with me every step of the way, and I needed that support! Zac, if you ever read this I truly appreciate you and everything you have done for me this far! This wouldn't have been possible without you. You have the best job because you can make people smile for a lifetime! See you all in 10,000 miles when it's time for my check-up!
Christian Dietz
What a fantastic car buying experience! I highly recommend BMW of Fort Washington, particularly Mike Prince who made the car buying experience as easy as possible. The team worked relentlessly to make sure that I was able to pick up my new X3 within 24 hours of it arriving off the truck. The car was in beautiful shape, and Mike walked me through the most knowledgeable product overview any dealer has ever provided me. It also helps that they're selling a great product!
Scott S
I went to Ft. Washington BMW earlier this week just to look and left with a beautiful 435 hardtop convertible. From the minute I walked in I was treated like a long time customer. Eveyone from Renata Grilo, salesperson to Franco Dambruoso, sales manager to Nick Zimmermann, finance manger treated me like I was the only customer. They all took their time with me and made the entire process an easy and pleasant experience and were able to put me into a beautiful car. 5 stars for all especially Renata, she was great! And to Franco, for tradition, I’m leaving the dollar bill in my visor permanently! I recommend Ft. Washington BMW 100%. Thank you all…you have a new loyal customer…
Iman M. (Sugar Apple)
I highly recommend BMW of Fort Washington and would like to specifically suggest you go find Edward Salloum in sales if you want excellent service! I ordered a vehicle during these tough times and my car was delivered in 19 days!!! At first I was skeptical but I soon realized I had nothing to worry about- Edward took care of me. I was particularly impressed with how he went over EVERY feature of my car with me. I love that he pays attention to as much detail as I do. He was helpful during the design process and patient with me. He is extremely knowledgeable about the brand and super easy to work with. This is my 2nd BMW purchase and now I see I didn't get the level of attention at the first dealer like I received with Edward. Relationships are super important to me and even though I don't live in the area anymore I will return to buy my next vehicle with him. He even remembered the red bow :)
JASON ELLIS
Looking for the best deal then 👀 no further, BMW Fort Washington is it👌🏾
Ask for Phil, #1 Salesman 👨💼 but entire staff is great also!!! Manger Jim and Finance Manger Bill, wonderful people!!! …
sunil pawani
Big cheers to Adi … Excellent buying experience from top to bottom!
I came in from out of town and was in and out of the dealership same evening with my favorite car …
They gave me great value on my trade, handed me the keys and sent me on a hassle free test drive, and provided me with great financing.
The salesman and the finance manager seemed genuinely invested in me having a great experience and ensuring that this was a vehicle I'd be satisfied with.
I wouldn't hesitate to buy from this dealership again, even from a distance.
Thank you for the excellent experience!!!!
Firuz Rafikov
Joo Park and Ben were fantastic. Very helpful. Thankful for the X7 that we got. Also Nick the finance manager was great.
Mayur Naik
Very highly recommend purchasing your next BMW from this dealership! I had a hassle-free experience purchasing a new 2022 BMW X5 recently. They also take great care of their customers after the purchase. Ben and Phil are especially nice, and care deeply about customers.
dogofwales
My experience at Fort Washington BMW was a good one. I worked with Andrew Fisher and Josh Farrell. Andrew treated me with respect and patiently lead me through a variety of options on both 330x and 530x series. I enjoyed my test drives and we had some fun along the way.
Once I reached my decision, I worked through my financing options with
Josh Farrell, who very quickly got me approval and a low interest rate. He was extremely helpful in our decision with warranty options allowing me to make my own decisions. I selected a number of warranty items including wheel and tire coverage.
I have used this location for service for over 10 years and would highly recommend purchasing and financing a vehicle from Fort Washington BMW
Don H
Michelle Landini
Went to BMW of Fort Washington today to visit my favorite salesman Phil and to get my car washed and detailed by Ben. Ben did an absolutely amazing job, so meticulous. Ben was also very accommodating, had a morning appointment and needed to switch to the afternoon… his response no problem. Thank you Phil and Ben!!
Paul D'orazio
Edward Salloum was very patient working with me and I'm happy everything worked out! He walked me through the process and made everything super easy thank you!
Darshana Esajenith
They are truly the best..! I had a really good experience with them, and specially Greg Urban who helped me with buying my X5. He is very knowledgeable, and always made sure that he covered everything and answered to all the questions I had. The whole process was very straightforward, smooth and convenient. I highly recommend BMW of Fort Washington, and they will help you in every way to make your dream come true..
Pat Hobbib
Edward Salloum is absolutely fantastic! He is so very knowledgeable and personable! The entire experience was truly amazing!! I will recommend Edward to my friends and family! He made buying a new car a fabulous experience.
Sarah Won
I recently purchased my car from here. I got connected with Ben and Philip. They are the best! Both men really worked to get me what I needed and were very helpful. Phil is personable and is fair with pricing. Ben is great with service and will get things done! Thank you for making my experience memorable. I appreciate you both!
Kayte Toczylowski
The service team was incredible. Both Gary Koval and Ben Ammar were fantastic to work with.
Mark Luecke
Buying my BMW could not have been any easier. From the moment I walked in to the time I took delivery, I was TAKEN CARE OF. Thank you Nick, Josh, Mike A, Franco, and Ben for your above and beyond service!
J P
I'd just like to say thank you to Ben Ammar and Ryan young for providing great service at bmw Fort Washington. I would always recommended them. They provided totally transparent and excellent service while getting my truck serviced at the dealership. Thank you again!!!
Darren Minto
Had a great experience with the team here, Ben Ammar, Ryan Young and Brittany Startzel and their service crew all take care of my care very well
Julie Blatt
I can't say enough good things about BMW of Fort Washington. Truly outstanding! From the sales process with Mike Prince to JP, Head BMW Genius but especially about Ben A, Operations Administrative Assistant. He provides THE ABSOLUTE BEST customer service we have ever experienced and he is greatly appreciated!
Christon Frank
Ben excellent service at this dealership. Always recommend all my friends to Ben at fort Washington. Thank you Rich and Ryan
G Deanna Hagan
Everyone at Fort Washington BMW was on their “A game” for service. The process from setting appointment, to check in, payment etc was streamlined and efficient. I forgot to ask for a loaner car and was generously accommodated with a ride to and from my home. Thank you!
Victoria Juliana
I picked up my 2nd BMW X3 on Friday and was so pleased with the experience ! Totally outstanding from Franco to Jake who handled the sale to Ben Amar who detailed the car and made it sparkle!!
The experience was so enjoyable and I drove out knowing I made the perfect choice
All these men handle themselves with extreme professionalism, and you can tell they love what they do thank you BMW of fort Washington !! I’ll be back again !!
Edwin Lam
Phil and Ben have made our experience with BMW of Fort Washington so amazing that we have no problem taking the 30 minute drive whenever needed all while having the convenience of a BMW dealership within walking distance from our home. They were prompt at addressing all of our concerns- big or small- and was kind and professional all throughout the way. Highly recommend!
Anthony Sean
Shout out to Ben for always doing a great job! He’s the face of this dealership’s service department.
Ellen Friedmann
We had a great experience with Rob. He was very helpful and got us our X3 at the best rate possible!
Stang_N_a_Scat
Edward Salloum was amazing! Very knowledgeable and helpful. A true expert with his craft
Christine Drapkin
Great customer service! Ben Ammar gave me valuable advise and tips on how to maintain our BMWs.
NTM
Great experience buying a car with Edward Salloum. Very knowledgeable about the car and offered a very fair price. Would highly recommend you stop in and see him if you’re in the market.
Kerry Duvall
Found a great used ride at a great price from BMW of Fort Washington. Thanks to Phil for giving us our best dealership experience to date, having the car washed and ready before we arrived, and having it completely detailed before we left. Shout out to Mike and Bill, too, for helping with the test drive and paperwork. Would gladly make the hour drive again to buy from this dealer.
Glen Hillman
Bought a used 2013 Subaru STi from BMW of Ft Washington probably about a week ago. By far the most professional experience I’ve ever had buying a car. JP Dunphy and Bryan Gustie specifically were phenomenal. I had been looking for an STi hatch for quite some time and JP was very very knowledgeable about these cars. Bryan from the get go was very patient and quick with responding to calls and emails. Overall I would highly recommend BMW of Ft Washington and do business with them again. Only downside of the experience is getting them to call me back post purchase. I had an issue that had to be dealt with at a Subaru dealership after buying the car. No wrong doing on their end it’s just truly been a hassle getting important info from them. Going on 4 days now of emails and calls trying to get copies of my paperwork and third party warranty info. My car is ready for pickup from another dealership and this is what’s holding me up. Other than that these guys made the buying process extremely stress free and a breeze.
Tara Gaudioso
Edward Salloum is beyond professional and has sold me many cars! Just purchased another vehicle from him today and it was an awesome experience!! Thank you so much Edward ;)
Dimentions
I came to fort Washington to buy a car and we meet a great Salesman Philip Milewski he’s was overall a awesome guy always smiling, he even help us after his office hours gave us gifts . I would definitely recommend Philip if your buying a car
Luke Lacey
Edward Salloum was excellent! He helped me find the perfect BMW. It was the best car buying experience I’ve ever had.
Bocc Fam
I have been to BMWs in several states and this location of all was the best. Specia shout outs to Mike Abrams who made the sales process completely painless and Bill Kamberogiannis who helped me navigate difficult financing decisions professionally and courteously.
Jeanel Strong
Ben ammar and rich lancy are the best bmw fort Washington best customer service 👍🏾today I received y car from service it was like new . Shout to Ben and Mike fastman also Ryan service manager …
rich godshall
Edward Salloum is the best. No reason to use anyone else. Easy to work with, knows the BMW brand, and overall good guy.
Chad W.
Great experience overall. Jacob was kind and helpful. They got the job done!
Muhammad Hanif
In SERVICE:
I was greeting at the service information desk by the welcoming team. They are working hard to maintain the standards BMW is known for. I am thankful to Mr. RICHARD LANCI the Service Manager for personally taking care of couple of issues with my new vehicle ; and Mr. Ben Ammar Operations Administrative Assistant, for his kind assistance throughout the process. Mr. Ammar specifically made it sure that my vehicle is taken care of the best possible way. I was amazed the way he went so far to maintain the pedestals of grace and dignity BMW is known for. I think the staff represents the entire institution. The after-sale service establishes the backbone of new sales in future.
Ms. Brittany, of course, the service advisor assigned on the service visit kept me updated at every moment. It was reassuring and made it all so easy.
In SALES:
Mr. Mike Prince, was the first personnel I met at the dealership. He was so nice, polite and professionally equipped with the sales skills. Unfortunately there were no vehicles available due to shortage at the moment. But overall he personally tried his best to assist me as per my needs. Regards.
Thanks again BMW of Fort Washington. Keep up the good work. You are an awesome team.
Jeff Nixon
Troy Perlman and Bryan Gustie have been incredibly helpful.
Our company has a couple vehicles from them, we are very happy.
Patrick Parker
Edward Salloum really came thru! Lease was up and was able to get the exact bmw I wanted with in days. Very knowledgeable and spent great time to be sure I was satisfied.
Phil Piotrowski
Would definitely recommend, I had a great buying experience. John Vickery in sales and Bill Kamberogiannis made the buying experience easy and enjoyable.
TREASURE ISLAND ACADEMY CENTER 1 and 3
Edward salloum was the best, I couldn’t have done it without him, from the start to the end he was amazing, I couldn’t have done the deal if it wasn’t for his great guidance all along, he is absolutely phenomenal! the team was awesome too
Rolonda Chung
I CANNOT TELL YOU ENOUGH ABOUT EDWARD AND THE LEVEL OF SERVICE I RECEIVED!!!!!
Without even test driving the vehicle, Edward provided EXCEPTIONAL service regarding the vehicles features, BMW service, financing, trade in, and EVERYTHING I needed as a new BMW owner, then he emailed me to make sure I was happy with my vehicle. As a business owner I more than appreciate the service.
That vehicle I own....well you would NEVER know it was a Certified vehicle!!! I AM LOYAL West German BWM client! Thank you!
I am SO HAPPY I was treated unfairly at Audi of Wynnewood!
Greg & Lauren Wilson
Maurice W. Was wonderful to work with! He was knowledgeable, patient and honest. I highly recommend Maurice if you are in the market for a BMW.
Dan Nichter
Edward Salloum was incredible to work with. He was thorough, detailed, and got me everything I needed. Highly recommended.
Wes Collier
Working with Edward Salloum was a pleasure. He was knowledgeable and helped me through the process. Can’t recommend him enough.
Jonathan Carbuddyapp (Founder CEO CarBuddy)
My BMW 335I had a issue with check engine light coming on, on my way back home from a trip. It was a Saturday and I unfortunately did not make the service department. West German was a clean, very nice place. Parking and door access was easy and the pull in bay for service was very professional. Overall - I called and they had a master bmw tech come out and speak with me, I had to call Monday to schedule. It was about a week and half wait to bring in car so I ended up fixing the issue myself. However I if not the long wait, I would most definitely have them service my vehicle!
Michael
Edward Salloum was a great help when it came to me finding the right car as well as showing me all the features as well as being very respectful and great sales rep.
Aye J
Edward Salloum was great! Moved me into a newer car with ease. Appreciate everything he has done for me!
Andrew Fisher
Fantastic Sales and Service department, they always get me in and out in a timely manner with no delays! I would recommend them to anyone looking for a new Car or Service on their BMW!
Chaoying Lin
Ben ,thank you for your all the services. You are the best. I recommend the BMW of Fort Washington service 👍👍 …
T M
Purchasing a used BMW this time, but no difference on how I get treated from buying a new one (leased two new before). Big thanks to Edward Salloum for his understanding and passion for a stick shift as much as I do, and preparing this rare find for me.
credit one
Ben ammar excellent ambassador at bmw of fort Washington. Also Ryan young service manager. Bmw of fort Washington is the best I recommend this dealership for service and sales 👍👍👍👍 …
Hyun Young Cho
I purchased my X3 at BMW of Fort Washington. Great vehicle and great service every time! Thank you Ben and Joo Park!
Kirill Kuznetsov
Edward Salloum great person, very nice to deal with him, accompanied the whole process when I bought a BMW. Recommend for cooperation.
Mike Abrams
Great service experience at BMW of Fort Washington. Santo Hannawacker is a terrific service advisor and I can always trust Kyle Kornegay with my cars
Sodiq Gulyamov
Ben ammar thank you for helping schedule my X7 for service next Saturday. This is my first time with your help I recommend bmw fort Washington to all my freind
Dameica Rockingham
Amazing customer service from the time I called in for roadside assistance to coming ti Fort Washington BMW, great experience from the time I spoke with Frank he was on point, thank you and shout out to Bob in service great serve ice, thank you !!
Dave Berry
Edward Salloum was my sales associate and did great. He couldn’t have been any nicer or more helpful. Great experience!
tanya hawes
Ben Ammar service was great! I want to thank him for all his help. I recommend West German!
Mario Cesarini, Jr.
Ben amnar . rich lanci. Ryan young . Amie . Giuseppe .the best bmw of fort Washington always recommended. Also Mike fastman who does excellent job as a leader
Joy Cox
Definitely would recommend getting you a car from BMW Fort Washington! They have a great selection of new & used cars at reasonable prices considering the market.
I had the pleasure of working with Maurice who was super informative about the car I was interested in. He gave his expert opinion on what would work best for me based on MY needs. He also had a great sense of humor which relieved a lot stress and made this process even more fun.
When it came to business, we crunched numbers in a “no hassle” type of way. The quote he gave was not only reasonable but straightforward with all the details laid out.
Maurice really helped me feel comfortable as a woman in a dealership without much knowledge about cars. I’m still in the process of deciding on what my next BMW will be but whatever the case, Maurice and BMW Fort Washington will get my business!
Barbara Louridas
5 stars are not nearly enough to express our sincere gratitude, respect and appreciation for a wonderful experience, from start to finish.
Beginning with your website, perfect and easy.
Calling on the phone, polite, knowledgeable, helpful and to the point.
In person, every single person is polite and courteous, friendly and helpful.
Our salesman is Greg. We do not think that salesman is a fitting title, we now see him as a family friend and an expert advisor.
Josh is our financial and coverages advisor. We can not find the words to describe our shock at how great these two guys are.
If this week is not the week for a promotion and a raise, for both of them, then may we suggest that each of them receive dinner for two at one of the finest white tablecloth restaurants in the area.
Thank you.
Marlaina Morabito
Adi Basra was such a pleasure to work with, and provided a pain free and easy buying experience from start to finish. I never felt pressured or rushed into making any decision and felt very well informed and taken care of through the whole process. My finance manager Josh Farrell was also very helpful and pleasant to work with. Overall amazing experience, highly recommend!
Equalizer 07
I just want to thank Matt, Andrew, and Jake for the excellent service! I’ve been servicing my car at BMW of Fort Washington for years and they seem to always greet me when I arrive for a service appointment.
Excellent service. 100% recommend!
Thanks again guys!
Gina Macerato
Just wanted to give a shout out to BMW of Fort Washington's Finance team... Josh Farrell and Nick Zimmermann! Thank you again for your expertise and Professionalism !
Martine Bentley
Recently had the pleasure of working with Maurice Wilson of BMW of Fort Washington on the purchase of my car. He was polite, informative and made sure I had a great overall experience. His customer service was top notch and I would absolutely work with him again!
Bobby Ashton
The selling point of BMW Ft. Washington is the people. I have bought multiple vehicles from here and it's like going to visit family. I stopped in tonight to check out a car and I was taken care of immediately. During my process Ben Ammar greeted me and made sure I was being taken care of - asked if I needed anything to drink, etc. Francisco the sales manager was a pleasure to chat to and work with. Honest and gave me a multitude of options. I would definitely recommend this dealership to any and all!
Eva Porter
I thoroughly enjoyed working with my salesperson Bryan to buy a 5 series with my husband. He was very attentive, took his time, explained the process very clearly and really took care of us. Cory, the finance guy, was also very helpful and knowledgeable! What a great dealership to work with! I will definitely buy my next BMW from these guys! Thanks so much for a pleasant experience!
Willie Mc PhatterIII
Intimate and elaborate, this dealership has excelled at customer service and it's knowledge of the variety of hybrid, manual and automatic sports cars.
Joon Lee
Ultimate driving machine is BMW’s goal.
Also they have ultimate service mind.
They know exactly how they treat customers.
I’m very happy with everything for what they did.
I do special thanks Brian Gustie for his great job.
Michelle A
I would like to thank Courtney & Franco for all their help in getting me into a beautiful White BMW X3. Coming from NJ they made my trip completely worth it! I am super picky with my likes and what kind of features (panoramic moonroof, light leather interior, ambient lighting, etc) I would like my car to have, so even if that meant waiting until something I really loved hit their inventory that is what it was going to take. I had been speaking with Courtney for about a month and she was great in checking in with me and following up. *Customer service & the customer experience is KEY* Part of why I chose this dealer. Once I saw the model I LOVED she helped me secure the vehicle with Franco’s help that same day. Talk about a SEAMLESS process! Since I could not come in the same day I appreciated that two days later when I was able to they had everything (paperwork, clean vehicle, the keys) waiting for me. They took in my trade in with no issues and Franco stuck to exactly what was appraised. This is a genuine dealership with a team that shows they truly care! Upon arrival I was very pleased the vehicle also had more features I had been wanting and looking for so it was a great surprise. I also got auto armor which is great to protect seating & vehicle exterior. I look forward to doing more business with them in the future and will keep recommending them.
Penn Henley
Edward Salloum helped me find the perfect used 328. I love driving it and the process at Ft Washington was so easy
Meet The Moms
I received an oil change today for my BMW X3 and I got a chance to talk to Ben Ammar .. He’s was very kind greeted me with respect and even took the time to talk to me about different things about my car and the services they provide here! He was also very informative to let me know all the things about my car and what I should and shouldn’t do. i had an amazing experience because of him & I definitely will be back again for all my services.
Leila Ghaznavi
Fabulous experience. Great team that always goes above and beyond. Special thanks to Ben A. For the extra help.
MrMike Per
Scott Mayo - Pure Joy!
This is my third BMW purchased and West German BMW provided superior service. My Client Advisor was Scott Mayo and he was VERY helpful and knowledgeable of the 2018 BMW X3 30i I purchased.
Scott took me on a extensive test drive so I could get a 'feel' of the new vehicle and helped me select my options online. The whole process took about 4 weeks from Production to Delivery! Scott even assisted with 'real time' tracking online thru the BMW websites and personal text messages.
I was thrilled when I took delivery and my BMW X3 was exactly as ordered. My X3 was delivered with a Huge Red bow on the day of my birthday. Pure JOY! Scott is a pleasure to work with and his expertise comes highly recommended!
I also want to mention Corey Thomas, Client Adviser who introduced me to Scott. It shows the “Teamwork” of the West German BMW staff and dedication to customer satisfaction. Job Well Done 👍🏾
Samuel Park
Post reviews for a Pre-owned BMW sale:
Worked with Edward Salloum for my purchase. It was an enjoyable as he is a BMW enthusiast himself. I made an appointment(drove from another state to check out the vehicle). Showed up and he had the car sitting in the back ready to go in a short time. He let me drive it around, I knew what i was looking for, and I think he was keen to that so we just made small talk, etc since I didnt need a rundown of the vehicle. After working with Edward for a short time I decided to go ahead with the purchase. Probably one of the shortest total purchasing time spent compared to my 4-5 dealings with car purchases.
Every BMW team member I interacted with there was super courteous and makes you feel a little extra cared for. Edward fielded my many inquiries with unforced patience and caring. Genuinely seems like a nice person. I am still in the process of getting plates etc as I was out of state so some necessary documents are being passed. Will update as the entire experience resolves.
I wouldn't hesitate to visit for services and/or refer my friends here. Hit up Edward if you want to work with someone else who KNOWs BMW's (not just as their product/service) but as a passion.
D.C. Robinson
Edward Salloum
Good sir, I started a lease with you three years ago. Not many people understand why customer service is necessary. When I came in to BMW of ft Washington it felt like the red carpet was rolled out. Here I am finishing my lease by financing the car. I appreciate all of the good vibes and great customer service you and your crew have delivered. Thank you for everything and best wishes
Scott J. Parisi
As a previous customer, I stopped in on my way to another dealer to buy another car. Then Edward Salloum came into my life. After a quick conversation on my car ownership history and wants in a new vehicle, he said he had the one for me.
Fast forward 20 minutes, Edward showed me a vehicle I NEVER considered and had no interest in owning. He insisted I take it for a drive and let him know how I felt. Fast forward another 20 minutes and I was smitten. After a quick visit from my old friend Nevin, we had a deal.
I now have a daily driver to which I am connected and feel something when behind the wheel. Edward is a gem. Be sure to find him when you walk in the showroom.
Paul A
I called and left voicemail with sales manager Jeremy Golis and he contacted me immediately. He listened to my situation and transferred me to sales rep Bryan Gustie, who was excellent. Bryan demonstrated above average skills, communication, timeliness, understanding my needs, and knowledge. My experience with BMW of Fort Washington was amazing and beyond description. I will definitely send as many referrals as possible to Bryan and the dealership. I am an analyst in the auto industry and these guys are honest and deserving of any referral I can supply . Thanks again Bryan and all those involved in my experience, love my new BMW.
Jonathan Cruz
My family and I from the very first day of walking into BMW of Fort Washington were given tremendous help, knowledge and personalized advice on what to do with our Lexus lease return.
We are so grateful to Maurice for his limitless efforts to educate us on our options and open the door to welcoming us to the BMW Family. Thank you so much Maurice, you were a pleasure to work with! If you get a chance to work with Maurice, I highly recommend him as he will surely take care of you with your best interests at heart!
Carol Seidel
The experience that I had at Fort Washington, BMW is one that I will never forget! I was given the royal treatment from every person that I interacted with. First, my client advisor, Phil Milewski was a true professional in ever sense. He made me feel welcome the moment I stepped in the door. Phil provided the absolute best customer service I’ve ever had when purchasing a vehicle. He really listened to what I was looking for and educated me on all of the details of the car. The buying process was enjoyable because I felt that he had my back and best interest in mind throughout the entire process. To say that he went above and beyond is an understatement, too. He was constantly checking in with me and was extremely responsive to all of my communications to him. His generosity and thoughtfulness during the sales process made it an easy one. I would absolutely recommend him and some of his colleagues as well as the Fort Washington dealership, in general, to anyone.
I also worked with Jeremy Golis, who is the general sales manager. Jeremy was extremely friendly, really took his time with me and answered all my questions I felt honestly. I also worked with Ben Ammar, who is the operations administrative assistant. Ben went above and beyond with his customer service to make sure that my car was just right for me in every way. He was very flexible with his time and explained everything to me perfectly so that I would feel comfortable leaving the dealership with my new vehicle. Last but not least, I wanted to comment on the general feeling and tone of the dealership as soon as you walk in the door. I felt comfortable not pressured in any way and it’s easy to see that everyone that works there was truly dedicated to the customer and meeting all of their needs. Exceptional experience exceptional dealership and people!!!
Joshua Horn
I just bought a car from Bryan Gustie and could not be happier with the service that I received from him. He was attentive to what I was looking for and stayed on top of the production to keep me informed. I highly recommend him if you have the need.
Kim Hoi Soo
Philip Milewski is the best car dealer that I have met in my entire life. You could say that at the end, the lower price gives you the best dealer. However, Philip addressed his personality genuinely that he actually cares about customer with full respect. Philip is not mundane dealer who tries to sell many cars and move on, but the loyalty is everything to him. You would not want to go to other dealers once you have spoken with Philip.
Philip helped us not only getting a car that we wanted, but also guiding through to get the best car that we need it. If you need any BMW, then Philip Milewski is the dealer that you are looking for. I guarantee you that once you speak with him, then you will go all the way with him. Thank you so much for everything Philip and BMW of Fort Washington for my first BMW!
Kathy Boland
I have recently purchased a car from BMW Fort Washington. My sales manager was Bryan Gustie. He could not have been more informative and professional in helping me with my car. He went above and beyond in answering my questions and really took the time to have me understand all the details in buying a car.
I expressed to Bryan when I was leaving that he rose above and beyond his role as a sales representative.
I will return again and will have Bryan guide me through all my future car buying.
Great, outstanding job Bryan!
Thank you,
Kathy Boland
Jennifer Redmond
I must say this has been the best car purchasing experience I have ever had. Edward Salloum was very helpful from the time I walked in the door, till I drove off the lot with my brand new X3. He tools the time to show me all the cool features and get me all set. If you are in the market and thinking about getting a car all about the ultimate driving experience come see Edward Salloum at BMW of Fort Washington.
Adriana Vazquez
Thank you for the amazing experience Edward Salloum and Jim Kostack! This is my third experience with BMW and the only time someone actually spent time with me to show me all the amazing features of my new vehicle. Amazing client experience!
Wayne G
Jake Headley was professional and efficient throughout my purchasing entirely. Highly recommended!!
Hao Jiang
Great experience with BMW Fort Washington sales department. Phil Milewsk helped make a factory order and secure the allocation. The total delivery time from ordering is around 1 month. This is really fantastic according to the current supply chain shortage and delay. Trade in price is also very reasonable around my area. This is a good deal for our new PHEV.
Agüeybaña II
Ben Ammar and the service team does a gr8 job. And his attention to detail is on another level.
Jeff Nixon
Ben Ammar was amazingly helpful and made the process super easy as part of a service-request.
steven
Edward Salloum was by far the most effective client advisor I’ve ever worked with. He understood my needs and was fast and effective, no games. Great experience!!
Paulo DeOliveira
excellent service. Ben Ammar is very knowledgeable and very attentive.
Evan Williams
Edward salloum was a great salesman. Made my buying experience great and painless. He had everything ready for me when I got there so I was in and out. Great dealership and salesman. Will consider buying another car from him and his dealership. He made the deal perfect
John “Yahya” Brannigan
Absolutely amazing service. I didn’t purchase a vehicle but I sold one. The staff is incredibly friendly and helpful. No waiting around for someone to come and speak with you. And I felt like everyone was genuinely trying to help me, which is odd at a dealership, especially because I 100% wasn’t buying a car there (they don’t sell pickup trucks). There’s a man named George Sweeney who works there, he is who helped me. George is the f’n man. No debate. Shoutout to George.
Chris Grasso
My experience with Fort Washington BMW was fantastic! I always wanted a Bimmer and Edward Salloum was kind, patient, and really made sure I was happy with the process, not just the end result. This was also my first luxury car purchase so I was very nervous about taking the plunge. Edward Salloum did not take this lightly and made sure I was informed each step of the way. He listened, which is tough to find in a sales person. Big thanks to this dealership and Edward!
Wanda Thomas
Ben ammar and Mike fastman are great that’s why I’m purchasing my car today.always recommend bmw of fort Washington service and sales
Erica Cothran
Greg and Josh made me and my parents feel extremely comfortable through the entire car buying experience. They answered any questions I had and never made me feel like they were just trying to sell me. We worked together to come to a deal that worked best for me and I appreciated their time, professionalism and knowledge.
Ana Labrador-Bolden
JP was very helpful. He was very patient and very informative. I highly recommend him.
siva ram
My salesman Edward Salloum did everything what I expect , he was very professional, patient beacuse i have bit more time to get my finance and responsible, extremely friendly and knowledgeable, it's hard for me to say anything else but excellent.
Lan Huynh
Edward Salloum was fantastic, best experience ever, I drove from MD to see him, never been let down, he’s the man!!
P C
A big thank you to our customer representative Edward Salloum!! We have been to many other dealers before here, but none of them had such excellent customer service we received from Edward.
He is professional, knowledgeable, and easy to work with. We were so impressed by how he went beyond to think for his customers. With his help, we were able to secure our allocation at such a difficult time and got our car much quicker than we expected!
We are 100% love our new BMW, and we definitely recommend everyone come here and work with Edward!
jesse thomas
Ben Anwar was very pleasant with us. He is a very nice guy.
Jonathan Kovacs
Huge thanks to Rob and Ben with our X7 purchase! Fantastic experience and extremely knowledgeable staff.
emily farrell
I bought a car today with John and Josh and they were both so helpful and friendly! Will be back again!
Michael Lohr
Thanks so much Ben ammar and John Vickery for the amazing job they have done on our 2020 x3 an everything they have done for us personally.
Nicole Botta
Bryan and BMW Fort Washington have outdone themselves again! Leasing my new 5 series was seamless from my first call and email to driving off the lot they were a pleasure to work with. The customer service is the best! Thank you.
Hee Lee
Great car buying experience! I highly recommend BMW of Fort Washington and my client advisor Joo Park.
Humanemagician5
Would like to say thanks to Ben Ammar, Rich Lanci, and Ryan Young always taking care of me whenever I walk in they know my face and treat me very kindly and always help me out. They really know how to take care of the customer and when I take the car its always vacuumed and washed after the fact looking better then when I dropped it off they’re all amazing. Glad I have found a dealership like BMW of Fort Washington.
Mimi Saraceni
Our Client Advisor, Edward Salloum, went above & beyond to make our experience with buying a new X3 a pleasure! He was accommodating in answering all of our questions & scheduling the delivery of our new car! He is very knowledgeable & efficient!
Bella Bonelli
Ben Ammar, JP, Joo are excellent help. I will always buy BMW FOR THE WONDERFUL service!
Steven Bene
I've purchased 3 cars here. I work with Edward Salloum and he is terrific
Tanya Williams
As my current 2019 X3 lease was coming to a close, I overhead a conversation between two people discussing this amazing client advisor, Ed Salloum! I decided to venture over to BMW of Fort Washington and explore my options. In no time, he built a car with only my specific needs in mind and did not try to up sell on other amenities; he listened. Without any pressure, we landed on a 2022 X3 Jet Black with Tacora Red Interior. In the midst of continual supply chain issues, my order was placed! Not only was the car on order and expected in a month and half, it arrived in a whopping 23 days!
Listen to me..... Ed Salloum is very knowledgable of the BMW brand, patient, responsive to calls/emails and pleasant. The entire process was seamless, as it should be. More importantly, he followed through even after the sale. I've leased cars for well over 20 yrs, this is not always the case. You will not be disappointed, go see him today!
Veronica Travick
Outstanding customer service at BMW of Ft. Washington. My salesman Dave Reedman is a true professional. Highly recommend purchasing a vehicle from this dealership.
Oleksiy Улько
Thanks Edward Salloum for a great customer service and Josh for quick paperwork!
Andrea Temple
Edward Salloum great sales person. Honest and knowledgeable. He was on top of getting our new car fast!
Warren Sunshine
Edward Salloum was a fabulous salesman. He found me the most perfect preowned car. Thank you so much Edward!!!
Mark Eney
John and Josh made it so easy!! Friendly and personable. This is why I come back to this dealership!!!
Ilhom Abdualimovich
Joo Park Park and Ben Ammar and Jacob Headley Perfect good talking and I appreciate it very good service.I’ll advice all my friends to come here and buy cars
Yanping Liu
Edward salloum was very nice, excellent buying experience, thank you so much!
Amith Mohan
First class service before and after the sale. Phil Milewski was outstanding to work with. He was personable, took the time to walk through the process in detail and when the car arrived he was diligent enough to walk me through the car's features. He truly demonstrated superior customer experience and I am now a life long fan of Phil and the Dealership.
Gerard Carmody
Edward Salloum was excellent to work with - very happy with the service and my purchase
Luca Terra
Great place to buy. Only reason I bought a car was because of Ben and Phillip. Great people great place. 10/10
jacob lee
Service and maintenance is on point here at fort Washington. Ben Ammar was very helpful and friendly.
khalil brown
We had the pleasure of dealing with Edward Salloum. He’s the best at what he does! He was very diligent in making sure all our needs were met. He’s very knowledgeable about BMW and does his best at Shari g this with his customers. Thank you guys for the great experience and we love love love the car!
Adam
Ben Ammar, Franco, Phil were wonderful and helped me with everything I needed!
Ethan Cao
Mark Janke, my amazing selling agent was outstanding. He was very professional and courteous. ! He made everything so easy and seamless! What can be a stressful experience, (buying a car), was fun; no stress at all!!!
Highly recommend this dealership !!
Justin Rey
Frank Menna and staff took great care of me. The communication was well appreciated after I had experienced a tired issue. I was back driving my car in less than 24 hours later, and his staff delivered my car back to me. This was extremely helpful and I was provided with exceptional service.
RND2
Edward Salloum was a great sales experience. Whole dealership is wonderful!
Riley Cagle
I came to BMW of Fort Washington today to get an inspection for my car through Jimmy GarIto and was impressed with how senseless the service was at this dealership. While having my car worked on, I met an individual named Ben Ammar that I later introduced myself to after seeing him go out of his way to detail and remove scratches from an elderly woman’s car. It was humbling seeing that as someone that works on Capital hill to serve in the best interest of the people. I wanted to take the time to recognize him and the service team for the experience they not only provided me but other customers. Thank you Ben for your altruistic service to the people!
Ashlee Walton
I want to thank someone named Ben in the service team! I visited recently for a minor issue with my current BMW, Ben greeted me and made sure I received immediate and stellar assistance with my problem, not only that Ben offered me a wash and completed that additional help in a timely fashion! I didn’t even have an appointment that day but he treated me like my satisfaction while visiting was his priority! This is my second purchase from this location, and Ben and the service team is why I return! Thanks Ben!
Dominique Hoffman
This was my first time buying a luxury vehicle (in the midst of a global chip shortage), and both Mark J. & Josh F. made the entire buying process seamless and enjoyable. Mark J. was extremely thorough and upfront about my options, very efficient with email and helpful in explaining the features of my new vehicle. Josh F. was extremely transparent and knowledgable throughout the financing process and got me out and about in record time without missing a beat. BMW Fort Washington officially has a forever customer in me. Thank you!
Jaxon Costello
Phil M is the man!! Showed great hospitality to my friend and I the second we stepped on the lot despite being tied down with other customers. Phil didn’t care if I purchased a car off his lot, or from his competitor. Great experience A++
Richard Austin
From the first email I sent to Ed Salloum, until delivery, he was spectacular! He took his time and answered every question and took care of the little details. Thank you so much.
Josh Farrel was excellent to deal with. He helped with the paperwork and other options. This place was really professional.
Vonnie Oaddams
Zac made my car buying experience the easiest one yet! I never once felt pressured and the test drive was the best! He knew all the ins and outs of my car and was very friendly and personable. Thanks so much for my X4!
sam belak
Edward Salloum is awesome! This is the second BMW I have had the pleasure of purchasing from Edward. He is knowledgeable, efficient, made excellent recommendations regarding options and was an overall pleasure. I could not be happier with my new 540 and Edward's guidance played a major role in my satisfaction. I highly recommend Edward.
I also want to mention that Josh Farrel did a terrific and efficient job. Great young man. Final comment: The overall culture of BMW of FW is outstanding. Each of the people I have worked with over the past two years have been consistently courteous, knowledgeable and an overall pleasure to work with.
Sam
Burke Scott
Purchased a vehicle out of lease today. Ed Salloum stepped up and made a great deal for me. The dealership seems to value return customers much. Residual tire/wheel package credited. Reasonable finance with BMW. Loaner during CPO work. Beautiful detail job. Great delivery experience with tank of gas as a tip. Will be back for service and maybe next car!
D J
Picking up my new bmw was such a great experience and Edward Salloum made that possible! He was a pleasure to work with and took extra time to make sure I was comfortable driving and learning about all the amazing features the car offers. Looking forward to buying my next car from him!
Waseem Butt
I was looking for BMW 5 series that has driver assistance package and other features and found one online at BMW of Fort Washington. I requested a test drive and was scheduled with salesperson Mark Janke. My experience at the dealership from test drive to finally purchasing the vehicle was very smooth and quite incredible. I was particularly impressed with Mark’s professional dealing as he kept me informed every step of the way and provided all the answers to the questions that I had. He kept a close contact until the delivery of the vehicle few days later. Bill, the finance manager was equally helpful and professional. I was also given the opportunity to set up appointment with BMW genius JP to spend significant amount of time to understand all the features of the car.
I would definitely recommend viewers to check out this dealership for their BMW vehicle purchase.
Candace Taglianetti
I recently purchased my first BMW and my experience from start to finish was amazing. From my first inquiry through salesman Zac Hart to signing my paperwork with his team, it was hands down the best car buying experience I have ever had.
With all the car shortages, supply chain issues and MSRP markups going on, my salesman Zac assured me I would have a different experience than those and I did.
Zac went above and beyond with his constant follow up and communication, and worked tirelessly to ensure I had not just a car, but THE CAR I wanted before my expected date. The sales team did not makeup the cars as many others are doing and no point was I felt pressured!
While I can’t comment on other bmw dealership experiences, I honestly believe this was a team who far exceeded expectations and I would highly recommend to anyone shopping for a bmw.
Shehryar Khawaja
Awesome experience working with Mike, Corey & Ben while picking up our car!
Jenelle Joy - Licensed Realtor
Ive had a relationship with Fort Washington BMW for over 13 years. Bennie Arrman has been here since day one and if nearby always makes sure I am well taken care of and knows this dealership inside out from sales to service. Easy process and service always with a loaner. Last visit working with Aimee/service advisor was truly a pleasure working with on my most recent experience.
Michael Brown
Had an awesome buying experience with purchasing an m3 I have been looking for for quite some time. Greg Urban made this the best and easiest car buying experience! Was really a pleasure to have him as a sales advisor and Bill on the financial side. Very happy with the whole experience and the vehicle itself, would highly recommend this dealership and these guys!
Corey Hall
I purchased my first BMW M240i from BMW of Fort Washington. It’s hard to put into words how amazing my experience was there! I worked with Matt Clifford in sales and it was a wonderful experience! I also worked with Corey Evans Finance manager and Franco D’Ambruoso Sales manager. Everyone that I worked with gave me top of the line customer service and answered any questions that I had. I highly recommend buying your next car from BMW of Fort Washington. I am looking forward to purchasing many more cars from them!
Anthony Natali
It was a pleasure working with Edward Salloum for the 3rd time. Always a wonderful experience at Fort Washington BMW !
gloria baker
One of the best car buying experiences that I've ever had. My salesman Phil knew his stuff and took great care of me. If I could give more than 5 stars I would have. Funny thing about the service and my purchase was I walked out with a Land Rover and not a BMW. I am looking forward to future purchases from them.
Jovon Morgan
Jake was a great help. & very knowledgeable. Made the process easy & fast, Thank you again!
Tangy
I had the most pleasant car buying experience with Edward Salloum and his team! Ed went above and beyond to get me the best terms for the circumstance. He was very friendly, knowledgeable and swift! I was in and out in no time!! I highly recommend working with him!
Elizabeth Millinghausen
My husband bought his first BMW (2002tii) from this dealership in 1972, so we have been customers for 50 years. Zac Hart found us in the waiting area and was so sweet and kind (and an enthusiast to boot), that we instantly wanted him to be our sales associate. He did absolutely everything in his power to accommodate us and since we are long time enthusiasts of the marque, we are very picky and hard to impress. He is a very special young man and you are lucky to have him.
L C
This dealership is very friendly and welcoming. Andrew really helped me out from the beginning to the end with my purchase. He answered all my questions, concerns and had very clear communication throughout the whole process.
Jen Gordon
Buying a car is certainly not my forte, which is why I felt so incredibly taken care of when I bought my BMW 228i last week. David Reedman was so patient with me and helpful, and really cared about making this an incredible experience. And Bill Kamberogianni was so knowledgeable about the payment process and all the bells and whistles, I appreciate his patience too. I'm so excited, and I'm definitely now an ambassador for the brand.
Lawrence Berman
Great experience buying a BMW with our "salesperson" Edward Salloum. He interacted with us more like a true BMW enthusiast and a consultant. His suggestions were spot on. He was very responsive. All of his suggestions great. His product knowledge and passion were evident from the first meeting. 5 Stars.
Liam’s Travel reviews
Ed Salloum was fantastic! Very happy with new car. (Liam’s mom)
Joe Waddington
Edward salloum was great with the entire car experience. Very easy to get along with Edward
Lei Sun
Very great experience!
Joo is really kind and helpful!
Highly recommend this dealer!
Jared Shafer
Worked with Edward Salloum for the third time on a vehicle purchase. Always a pleasure! Thank you.
Jimmy Dempsey
Edward Salloum was great. We very much appreciated his help with our first BMW purchase. Would definitely work with him again.
Caroline McGlynn
Ed Salloum was absolutely fantastic! He was knowledgeable, very friendly, and really took the time to ensure we got the car we wanted. He also spent extra time walking us through the various features of the car, including all of the new technology. My husband and I enthusiastically recommend Ed and the Fort Washington BMW!
Malcolm Casey
Purchasing my BMW from this location was an amazing experience! My sales representative Mark Janke really went out of his way to get me the car I wanted and had no problem making accommodations to get me in and out of the dealership the same day with as little hassle as possible. While I wasn’t too thrilled with the trade-in price, the overall experience was enough to make up for it!
I ended up calling into my sales representative (Mark Janke) for an “electrical issue”, which was really just a passenger accidentally activating a feature by mistake, and he made sure someone got back to me to walk me through fixing the issue so I could avoid the hassle of taking it to get serviced.
The Finance Business Manager Josh Farrell made the ending of the experience just as painless as the rest of the process. Normally once you get to the “final boss” (the finance manager), the process can get extremely stressful and downright annoying with extra services either being sneaked into the car deal or forced down your throat. But I can honestly say I did not feel pressured or stressed and I didn’t even feel slightly uncomfortable. If I end up purchasing another BMW, I want Josh Farrell and Mark Janke helping me out for sure!
James Barry
Edward Salloum has sold me 2 cars from BMW Fort Washington . One new and one used. Would highly recommend. True to his word with pricing. Dealership has always provided good follow up and service department is great.
Dareal_ Maddy
Bryan Gustie was my sales person, from the time I walked into the BMW dealership I knew I was at the right place. Bryan was very patient and explained the process of buying a car in complete detail. I was not there for a long time. The process was good and everything went just as Bryan said. I am very pleased with my service and I left with a car that I love. I would highly recommend BMW Fort Washington.
Shelyse Simmons
This was my first time joining the BMW family & I'm so glad I choose the Fort Washington location! Troy was absolutely amazing during my entire process. He was welcoming, polite and super informative about the vehicles of interest. If I had any questions, he answered them. He also streamlined the entire process (in the past I've spent 5 + hrs with previous companies). Troy & the staff had me in & out in my new car! If you are interested in purchasing a new car from the West German BMW in Fort Washington, Troy is your guy! He will take great care of you.
Cardhu Anon
We just made our second purchase from West German BMW. We bought a CPO vehicle in great condition at a great price. The entire experience went smoothly with no stress. The staff are friendly, relaxed, and highly professional. We like this dealership so much that we are quite happy driving 45 minutes one way to bring them our business. These people are great.
Melissa Meggiolaro
I bought a new car here, and I have to say they made it a fantastic experience. My husband and I were prepared for a headache, arguing over price, and suffering, as we shopped for a car at other dealerships before coming here. Working with this dealership could not have been any smoother. I was offered a fair price from the start (and I did a LOT of research and shopping before hand) and the car we ordered from the factory was exactly what we asked for, with no surprises and no pressure for maintenance packages at signing. But that's what should just happen - getting the basics right. What makes this 5 stars was the above and beyond from our salesperson, Phil Milewski. I was so excited to get my car and Phil's enthusiasm exceeded mine! He brought out the fun parts of getting a new vehicle. He took the time to teach me how to use the settings and features, connected me with on site specialists for our charging questions, fulfilled all our small asks for extras, and even washed our other BMW while we were trying out the new one. He treated us like family. This continued, even after the sale was complete, when we circled back with some questions and requests afterwards. We've had the car for a few months now, and we are still so happy with it. I don't have any previous affiliation to this salesperson or this location, I am just a happy customer, sharing that this is the place to go if you're looking for both a great price and great car shopping experience.
Zach Harley
Matthew Clifford and Andrew Fisher both were great! They were both very knowledgeable and friendly.
Anthony Rizzuto
I loved working with BMW of Forth Washington to purchase my car off lease. I live in NJ and had called them about another vehicle and ended up talking to Bryan Gustie about keeping my car. We worked out the numbers and it was going to be about $75/month cheaper than the local dealers around me. I drove almost 2 hours because of diligently Bryan worked to get me the right price, and he was extremely responsive to all of my emails and calls. Even thought the dealership (or Bryan) didn't stand to make a large commission from my purchase, they still treated me like I was one of their top customers. For this reason, I will drive 2 hours again to go see Bryan when I'm ready for my next BMW! Also, the dealership was clean, staff were friendly, and Joe in finance was great to work with to finish up all the paperwork. Highly recommend giving them a shot to earn your business, you won't be disappointed.
Scott Wallace
My experience at BMW of Fort Washington was the opposite of what everyone expects of a car buying experience. All thanks to Phil Milewski. He made things as smooth, quick and painless as possible. At the same time being charismatic and funny. All the while literally running and hustling the entire time. Prior to this I had an awful experience at CARMAX and Phil was a breath of fresh air. So thank you to the whole team at BMW and especially Phil. If every "car salesman" were like him we would all have a new outlook on the car buying experience.
Minchul
Edward Salloum was fantastic , best salesman ever!
Bob Cesarini
Good quality service. Rich and Ryan were great and handled all my concerns. Brittany the service writer stayed In Touch and was professional. Thank you.
Chris Brooks
Friendly staff, great service, and high quality vehicles. I go to them for all services on my car as well.
Sonakshi Gogia
Our very first BMW and we couldn't have opted for a better showroom. Our experience was superb. Mike was so understanding and helpful. Not only did he give us competitive pricing but also made sure that we got best price for our old car. Their entire team was supportive and kept us updated through entire process. Cannot thank Mike enough for wonderful and easy process.
Salma Msallak
I had a great experience buying my 2022 X5 from this place. Edward Salloum went above and beyond to make the whole process of purchasing a car pleasant and smooth. I highly recommend his services to my friends and family!
A happy BMW owner!
Todd Sussman
Edward Salloum was amazing and quick in the purchase of my new vehicle!
Julia Kim
My husband and I purchased BMW X5 2022 in Oct 2021, and I cannot express how easy and convenient it was! The whole experience was pleasant and Ed Fallon really went above and beyond for us. He was very knowledgeable and explained everything in detail. I recommend BMW of Fort Washington to everyone. And I am absolutely in love with my BMW X5!!!!
M Shaffer
I ordered a car last Saturday from Edward Salloum. I don't even have the car yet. However, I thought I would right a review anyway because it was such a positive experience. Edward was great. I asked a million questions. He explained everything so well and best of all no sales pressure at all!
Thanks Ed!
April Chunlei Liu
Had a great experience shopping here at BMW. I was buying my first car in 10 years and our representative Edward Salloum offered the perfect guidance and went the extra mile with his tutorial even after closing the sale. They really take the time here to serve you the whole way through from guiding you before the purchase to following up to make sure everything is fine days after you drive out! Thanks Ed!
Tim Noble
Thank you Jim kostack and Ben Ammar and Jeremy Golis for all the help!
Highly recommend BMW of Fort Washington
Mary Alice Tinari
Friendly team members greeted me when I arrived and processed my car efficiently. They directed me to my rental and off I went! I experienced the same efficiency when I returned my car at the end of the day. I was contacted appropriately by my service rep several times to discuss issues with the car. She was very friendly and willing to explain what was needed. I will definitely be back to this dealership. incidentally, the young man who brought my car around when I returned, was the wash supervisor, and he was helping his team so that no customers had to wait. This is truly customer service.
Dennis Duda
Edward Salloum
Excellent to work with. Very thorough and patient. A good experience!
Jennifer Rowland
I am new to the area and picked this dealership because it was the closest to me. After visiting many dealerships from different brands and even a BMW dealership from the state I left, I had the best experience with BMW of Ft. Washington. My salesman, Roy Jenkins, devoted plenty of time to show me all the features of the car I purchased. I feel like it was a team effort. I have a busy schedule and when my salesman was with another customer the day I came in to close the deal, the manger, Jeremy, stepped and we made it happen within 15 minutes. I could not be more happy with the pleasant and respectful atmosphere here. I was not getting 3 phone calls a day in the week before I bought to pressure me to come back in. What a relief! In fact, they earned my loyalty due to the professionalism displayed. The final kudos go to Bill Kamberogiannis. After a long day, he made the financial close out process easy and entertaining. I am thankful I chose to deal with BMW of Ft. Washington and they may just have earned a repeat customer. Thanks guys!
Rattavut Teerakapibal
Edward and Josh were knowledgeable and extremely efficient throughout the process
Joshua Gilette
Ben Ammar provided excellent service here at BMW of Fort Washington. Truly cares about their customers. Would highly recommend coming here.
Samuel R
I've been to nearly 25 different dealerships across the North East and BMW of Fort Washington is hands down the best. I worked with Troy Pearlman who was not only friendly and easy to work with, but extremely knowledgeable. In fact, I don't think I've ever met a salesman who was able to answer every single question I had with the same level of confidence and certainty that Troy did. Troy did a great job at providing a comfortable and non-pressured environment while I was shopping for my car. I will 100% be going back to Troy for my next purchase.
Ihor Holovchak
Edward Salloum was simply amazing, best experience buying a car, legendary service!
Francesca Dalglish
My service appointment at West German was seamless. I had a low coolant light earlier in the week and they let me stop by to top off and then scheduled a service visit with a loner. Ben Ammar delivered a beautifully clean car to me when I arrived to pick it up and I was greeted by both Richard lanci director of service and by Ben Ammar operators assistant to see if I was happy with my visit! I've never had this care at any other car dealer which is why we return to West German for each car!
Thank you so much to the team!
F. Dalglish
jonathan pinkett
Stephen Heath service advisor and John Geiger technician did an outstanding job informing me of the proper service and safety recommendations that were required for my car.
I have absolute confidence in their opinions.
All work was competently done in a very reasonable
time frame. The video update on the service to my car remains only one of the wonderful features of the service department at West German BMW.
This was not my first happy visit to West German
and it won’t be the last.
Great work guys !!!
Jonathan Pinkett
Artist in Resident
The Barnes Foundation
Hope McGettigan
JP Dunphy and Ben Ammar! Fantastic service. They are the best !! Very knowledgeable!
Esha Dean
Great experience. Maurice was the sales associate I worked with. He made the process so seamless. We will definitely be back. Thank you Maurice for all the help.
whitney linderman
Edward was WONDERFUL! I purchased a vehicle and drove down from Buffalo, NY. He made the process smooth and easy! He took extra time to make sure was in perfect condition interior and exterior! Great experience, and I am SO excited about my new car!
Nadine Alfred
Thank you Troy Pearlman and Ben Ammar for a wonderful experience at BMW at Fort Washington.
Mr D. H.
I recently bought my fourth BMW from BRYAN GUSTIE over at BMW of FT Washington of BMW. I'd highly recommend anyone looking for a car to reach out to BRAYN. I've referred many people to him over the years and every one of them has thanked me for putting me in touch with him. Bryan is super patient, smart, helpful and I have left satisfied each and every time I've drove off the the lot in my black 330i xdrive. (I LOVE IT). He' a truly good person and a pleasure to work with. I would personally vouch for him to anyone who decides to work with him. Even if you aren't sure exactly what you want, he will help you figure out what YOU want....He never makes it about himself....It's rare these days and one of the aspects of Bryan that sets him and his dealership apart from most others. He always makes himself available as well. I'm lucky to know him. Thanks Bryan!!!
-Danny
Margarita Beard
My husband and I had a great experience at BMW Fort Washington. Phil Milewski and the rest of the team made trading in my car a seamless process. Very friendly and excellent customer service!
Jalen Smith
I am truly pleased with the services that I received at BMW of Fort Washington. Zac H, has went above and beyond assisting me with all of the inquires I had about my BMW M440i Gran Coupe. I really truly enjoyed my experience and I would highly recommend both Zac and BMW of Fort Washington for the servicing or purchase of your vehicle.
Patrick Currie
Edward Salloum was awesome. Very knowledgeable and made the process easy.
Julie Treska
I am extremely grateful for my experience at this specific Bmw. I was on my way to a Wedding from Manhattan New York and hit a significant pothole and blew my tire. This was around 1:30 PM. Bmw dispatched a tow to my local Bmw which was 20 mins away. Under the circumstances they worked as fast as they could to get me back on the road so I can make this wedding!!! The service manager was totally amazing in keeping my cool. The sales department was amazing in letting me change for this wedding in the bathroom. Top-notch customer service and service altogether. It ended up being one of the best weddings I had ever been to thanks to you guys!
Tayler May
This dealership is wonderful. I would like to give a huge shout out to Zac Hart & Josh Farrell. They are AWESOME & very knowledgeable. They made this car buying process very smooth! I will be working with Zac again on my next purchase!!!
Georgina Ragsdale
Ben ammar and Ed Fallon are the best thx for all your help i always recommend BMW of Washington
Carol Cavalieri
Ben ammar .rich lanci .rayen young best service team..always recommend bmw Fort Washington service and sales.also Mike fastman he is the man
Joe Burke
Edward Salloun did a wonderful job helping me.
John Riccio
Bought the wife a new X2 and she couldn't be happier. By far this place does it different than any other dealer I've ever been to. Yes there's the classy bmw appeal but our young salesman Andrew and especially Zach the bmw genius where professional , on point , overly helpful and just amazing even AFTER the sale. Highly recommend this dealer to all. No pressure no hassle and just a very pleasant experience until we got to the finance manager and he questioned me about why I didn't want any of his highly expensive extra warrantys. I'm pretty sure when your spending your money you don't need to be questioned about why you don't want something. My wife and I were very taken back by this and I held my cool and didn't speak my mind like usual. Very unclassy and highly unprofessional for a man in his position to do. We did not appreciate that at ALL !! That aside a very nice experience . Thanks again Zach your definitely in the right career and we appreciated all that you've done. 👍🏻👍🏻
taharah johnson
Edward Salloum did an AWESOME job getting me into a car today. I inquired this morning and by the afternoon I was driving my new car. He worked with me and got me the best deal possible. I will highly recommend doing business at bmw fort Washington. Make sure u ask for Edward Salloum. You will not be disappointed.
Marcus Leigh
What a breath of fresh air this dealership is.
They went above and beyond my expectations. BMW 👏
Thanks for taking care of my baby! …
ronald krebs
Ben Amman, is amazing. I’ve known Ben for 12 years. BMW dealer Fort Washington. He’s been very helpful and takes care of my need and questions. He’s an asset to Mileone. That’s why I recommend BMW Fort Washington.
Porter Ellis
I’ve always been hesitant about the car buying process but my fears were put at ease after working with Matt Clifford. He listened to my needs and budget constraints and was very knowledgeable about the different models. Matt ended up recommending me the X3 M and I ending up purchasing it. I would not have made another choice in dealer or car, and I highly recommend Matt and West German. Great Experience!
LISA ALSTON
Ben Ammar and Maurice Wilson were amazing consultants.
Drew Bennett
Edward Salloum was fantastic. He’s highly knowledgeable, very accommodating and service-oriented. I highly recommend contacting him if you’re seeking a hassle-free buying experience.
Yoon Cannon
I had a fabulous buying experience with Edward Salloum. He was the fourth car sales person we met with in our car shopping this week and hands down the most knowledgeable and great at listening to what I was looking for. Great, trustworthy, likeable guy who knows what he’s doing. I would buy another bmw from him.
K
Matthew Clifford was great helping me build the X5 I wanted. Stayed in contact with me during the process and made it a very smooth and easy transaction, thanks Matt!
JaBryia Morrow
Service was amazing honestly. I thought I’d go in and get fast talked by a group of men but it was a great experience. I worked with Maurice and he broke everything down no bs. All my questions were answered and I wasn’t pressured into committing to something I wasn’t 1000% happy with.
Bristel Nicholson
Buying my car at BMW of Fort Washington was a breeze. I worked with Mike Prince and he set me up with myBMW app, and had the car gone over with JP Dunphy. Now i'm not a big believer in emails and what not, but to make my transition to the newer tech easier he made an email for me so it matched up easier, JP's one of their BMW Geniuses and you better believe he is one! Everyone there was absolutely top marks all around for friendliness, ease of purchase, and product knowledge, hands down. I'm over the moon with my X5 purchase and would recommend anyone even fathoming getting a BMW needs to get one there.
Ayesha Fulton
Aimy and Ben are excellent always recommend bmw of fort Washington service and sales
George Sweeney
A great and seamless experience. Edward, Nevin, Franco, and Jim were all very helpful.
david hicks
We recently purchased a 2018 340i from BWM of Fort Washington and had an excellent experience. Jake Headley was the Client Advisor and did an outstanding job. Being 4 hours away, we needed an advocate at the Dealership to do a virtual inspection/test drive prior to traveling to see the car. Jake being a car guy on performance imports, was perfectly suited to do this. He went above and beyond our request and was a big enabler for our long distance purchase. We found Jake to be knowledgeable, straight forward and conscientious on the numerous actions required for our transaction. Jake exceeded our expectations and we highly recommend him!
Robert Jacoby
Edward is the most knowledgeable and accommodating sales consultant I have ever dealt with. No one knows more about BMW's generally and BMW M cars specifically that I have met. Fantastic service.
Jacob Kannampuzha
Edward Salloum was a very friendly and knowledgeable dealer who is absolutely invested in the BMW brand. He gave me all the information I needed to feel comfortable with my purchase and I’ll definitely come back to business with him again.
Rex Thomson
This is the second time we bought a car from this company. We had a great experience buying our new BMW from them. The salesman Steven Pearlman fantastic. We had a few issues with the car we traded in. The used car manager gave us a few extra bucks to help us out with an affordable payment. All in all we got a great deal and the service we got was excellent. Very professional
Christina Pellicane
Bought a certified pre-owned X1 today after visiting several BMW dealerships. The car was the cleanest, best priced (for the mileage), and Edward Salloum was very knowledgeable about the brand and this model in particular which made the experience smooth and enjoyable. We appreciated the great service with Edward in particular!
Edit: I feel like I have to expand on this review now that we’ve driven the car home and I’m even more in love - and had time to reflect. The amount of detail and attention Edward paid to our used car was stellar. He literally got a cloth out and cleaned up the little streaks left behind after detailing. We really felt like this dealership cared about our business (which was not the case at others we went to) including the manager bringing us a DD coffee while we were doing paperwork and one of the other salespeople stopping by to say hi because we spoke on the phone before coming to the dealership (to confirm the car was there). Seriously, a very nice group of people who truly care about their clients.
Piotr Bogusz
Very good service, I’ve received my car earlier than I expected.
sena celikci
Very nice. Ben Ammar was extremely helpful, I thank him
Benjamin Armstrong
Over the past 6 years we have bought three BMW’s from BMW of Fort Washington. Each purchase was made with Edward Salloum. While buying a new automobile is always enjoyable, working with Edward made each of the occasions immeasurably more enjoyable.
Edward embodies all of the things you want to see in a representative— a detailed knowledge about the automobile, a concern to get the buyer just what they want, candor with respect to expressed choices that buyer might not really be interested in, and others--. One thing that is especially important to me was his willingness to work at my pace. I contacted him Summer of 2020 when I was just beginning to look at the X3M’s. I got the information I wanted at the time, and I let him know that I would contact him when I was ready to buy. I did not want to receive phone calls or e-mails “reminding me” of my expressed interest. That is precisely the way it worked out-- subsequent contacts were all initiated by me.
Having said all of the above, what really made the entire process so enjoyable is Edward’s unbridled, infectious enthusiasm for BMW automobiles—he genuinely loves BMW’s, and he lets this enthusiasm wash over his clients. One comes away feeling good not just about the automobile one is purchasing but about the rest of the day.
Edward Salloum is a clear and powerful asset for BMW of Fort Washington. We would not consider dealing with anyone else.
Sharon and Ben Armstrong
Dario Dattilio
Edward Salloum is amazing, always a gentleman to work with and a great experience
Joe Luecke
First class dealership! Looking to buy a car -ask to speak to Francesco.
Kiera Clifford
Car genius Matt Clifford was very helpful finding me a car that I would enjoy. His experience in this field and also his personality made the experience very informing and comforting
Tabitha Wiley
Just picking up my first BMW! Over email, Edward Salloum was the most responsive dealer from 5 local dealerships. Meeting him in person to pick up, he was so helpful and clear going over the paperwork and features. Highly recommend contacting Edward if you are in the market.
yanping guo
Edward Salloum is very professional and friendly. We are so impressed with his style which is the best to any customers. We are looking forward to excellent service in the future.
Thank you so much for everything:)
Yanping and Dajie
Craig Oliver
The representative that helped me, Phil Milewski at the Fort Washington dealership, was an absolute pleasure to work with and his consultative approach along with mindful consideration of my specific needs is ultimately what got me to move forward with my first BMW. Great buying experience and it’s already been a great driving experience. Thanks Phil!
Hyonam Kim
Edward Salloum was amazing, got my new car order in a record time, best experience!
Anisha Grover
Mike Prince is the main reason we bought a BMW. He made car buying a pleasure and free of hassles. He was courteous, patient and a pleasure to work with. He was not pushy and made sure the car met our needs. He patiently explained the various features of the car during delivery, and has called us since to make sure all our questions are answered. We give him an A+ rating!!
ET Storck
If you are looking to buy a BMW there is no other salesman to see than Bryan Gustie at BMW of Fort Washington. Best car salesmen I've ever dealt with hands down. Listens to your wants/needs and makes practical suggestions. Never pushy and never rushes you. It's a nice feeling to not feel pressure when making such a big decision. We are currently driving our fourth BMW and hope to continue to do more business with Bryan for years to come.
DEFIANT KINDOM
Edward salloum was really great gets the best price deal with him
Dilshod Ashurov
Ben ammar and nick Zimmerman are the best at #1 dealership always recommended
Linda Geist
I have been a customer since 2002. Purchased four new cars from Fort Washington BMW through the years. Benny and Rich are the best. Benny goes above and beyond for the customers. One of the reason I love Fort Washington BMW
Shane G
Well experienced team at this location. Maurice helped us sort through cars and happily assisted us in every aspect.
Sean Yoder
My most recent visit here was perfect. I was helped by Troy Pearlman, who was incredibly knowledgeable about any vehicle I had questions about. Troy was also very professional and made the car shopping experience both informative and fun. I can not recommend this dealership or Troy highly enough.
Jackie Ferenz
I love the video that the service tech sent for my review. I also appreciated how quickly the car was completed and ready for pick up. The contracted crew that gets the cars and brings them back were so polite and nice. Lastly, my only criticism is that the car wash is usually "down" when I take my cars in for service.
Brian Weaver
Edward Salloum was very helpful, see him for your next BMW
Andrei Kostin
Edward salloum was awesome, amazing experience buying my first bmw! Thanks
Tia Boyd
Ben Ammar, was so helpful answer all my questions, excellent service 👏 definitely recommend him for all service needs...thanks again!! …
Claire Stubbs
Edward Salloum was extremely helpful and efficient! It was a pleasure working with him!!
jessica canovas
Edward Salloum and Mark Janke were incredible to work with. We bought our first BMW today and couldn’t be more excited! Truly the best car buying experience my family has ever had. Couldn’t recommend this dealership enough!