Reviews of Woodhouse Buick GMC. (Car Dealer) in Omaha (Nebraska).

Woodhouse Buick GMC

0 Reviews

345 Comments

Car dealer

Car dealer

11911 I St, Omaha, NE 68137, United States

Description

Information of Woodhouse Buick GMC, Car dealer in Omaha (Nebraska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of Woodhouse Buick GMC

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Woodhouse Buick GMC

Bridget Epperson

Hats offs to your employee, Kyle M., he truly makes every visit to your service shop exceptional. His professionalism is top notch, and is an excellent brand ambassador for your company. He definitely should be commended for his hard work and dedication to carrying out your service standards!

Sherry Gabriel

The gentlemen were friendly and efficient. I did not wait long at all before being greeted. The waiting area is comfortable and clean and I enjoyed a cup of hot chocolate as I waited. The wait time was appropriate for the services requested.

John Kramer

It went very well. Jeff, who was my service advisor got me checked in first thing when I arrived, followed up with me as far as answering any questions I had, and notified me in a timely fashion when the work was completed. He also did a good job as far as arranging my transportation to and from the dealership.

Curtis Mulcahy

I just wanted to say that my experience with Woodhouse GMC has been amazing! I have a really busy schedule but Erin Krause has always taken care of parts and installation for my Yukon. Her customer service skills are outstanding. She has even responded to my text messages about parts inquries while on vacation which is appreciated! This is what customer service should be, kudos to her and your staff.

Judy McGee

The dealer I dealt with (Justin Poland) was very patient with me and took his time explaining everything. So much to retain that I don’t remember every detail but he told me to stop by anytime and he would be happy to go over any questions I may have.

kim peck

Tonight, the Friday before Christmas 2022, when I got off work, my car wouldn't start. Low Battery. I called Woodhouse from AutoZone parking lot and asked for service. They salesman Todd told me that he didn't think anyone was there as they closed in 10 minutes. He asked what I needed. I explained that I needed a new battery and I have no idea how to change it. With it being brutally cold, I knew AutoZOne wouldn't help. He told me to wait right there and he came and went in to order the battery I needed for my car. He then had me follow him back to Woodhouse, opened the garage door to allow me to drive on the showroom floor. When there he went to get tools and proceeded to change my battery. What a BLESSING he was! He could have very easily told me to wait until Tuesday when the service dept opened. A few years ago I had backed out of a deal that I had made with this same salesman at Woodhouse. So me thinking he was upset with me, I would drive my car to Blair for any service that I needed. After Todd doing this for me tonight, I have regained trust with him andWoodhouse, and from now on will be taking my business to them. Todd, thank you so much for blessing me this night. You have showed me that GOOD people do still exist.

Kathy Schoen

I've been very frustrated after buying a new Buick envision and waiting for so long to get the heated seats installed. We were so happy to get the letter to set up an appointment to get the heated seats installed and it couldn't have been a more pleasant experience. They finished the installation so fast and customer service was excellent. Thanks so much!!

john lucky

Very kind and try to make you welcome

LaVonne Lee

Buddy did an excellent job! He made sure the work was done quickly and efficiently and I appreciate that he came to get me as soon as the work was done. This has not always been the case in the past as several times I had to go find out that my car was done but I hadn't been notified. I hope he will be available the next time I need service!!

Randy Haines

The gal that took my initial call to set up the appointment was great! Little confusing at first finding where I needed to enter for service and thought it was odd coming in off the street. But absolutely no issues. 8am obviously is a busy time and some gentlemen (not a service advisor) greeted me and we talked why I was in. The Jeff took over once he was freed up. Boy it's a small world too as I know his father who lives in Ogallala and have some mutual friends. Jeff text me his number and then called when the work was completed. Explained everything and about the check engine light that was off. Arrived to check out and all went very smooth...In and out both times. It was kind of a test and was looking for a place I could trust. You passed the initial Test :-) Thank you!

Julia Bystol

THANK YOU, THANK YOU, THANK YOU! I was visiting family in Omaha, from Northern Illinois. My Youkon Denali decided to completely freak out & break down unexpectedly. I called Woodhouse @ 7:02am the next morning & by 8:30am my car was being towed & looked at by Jeff. Over the next few hours, Jeff discovered multiple things that needed attention & was able to start working on our car almost immediately. Jeff was in constant contact with me over the next few days. I never felt like he was leading me down a path of unnecessary spending, shady business practices, or pulling a fast one on me because I was from out of town. Jeff was understanding of my situation & the slight sense of urgency to get back home. Jeff even took a payment over the phone because my "emergency credit card" was back in Illinois! I would 100% recommend Woodhouse GMC to anyone locally in the Omaha area OR those who are simply just visiting good 'Ole Nebraska! Keep up the good work Jeff & Co! Julia Bystol

Steve Herron

My Malibu that I bought from Wood house Mazda was having a check engine light problem. A Chevrolet dealership could not figure out the problem after 3 weeks of working on it. I made a appointment with Stephanie Garcia a service advisor at Woodhouse GMC. She told me they would do there best to find the problem. On the second day of having my car Stephanie called and said that her team had figured out what was causing the problem. I truly appreciate what Stephanie and her team did for me.

Alex Fuller

I had to get a transmission done, and that vehicle is our only vehicle for transportation and the service writer kept in touch step-by-step to let me know what was going on and they got it done in a very fast and timely manner

Kelsey Loseke

All staff were extremely pleasant to work with. They were very helpful in guiding me through the car buying process and allowing me to decide what vehicle was the best fit.

Troxx Ameleons

Wish they had a truck I want and I would go get it! Got to be blue & 3/4 ton or 1 ton! Parts guys are awesome, Service has rubbed me a little wrong as they wouldn't help me with the information for me to fix my Cadillac, yet they had all the information I needed at their fingertips. I didn't bring it in to get fixed there because the last techs at a dealership didn't do the correct job the last time and was charged $5000.00+ for the job. Pics. Whoever the tech was didn't want to drop the motor to do the oil pan gasket or block valley Gasket (it's called something different I'm sure but can't remember) they literally separated it enough to glob silicone in the gaps and then tightened her back up..... that's silicone in the oil pickup tube it was also caked on the screen as well. And the timing cover Gasket didn't need silicone as it's that kind of Gasket and they put silicone on it too. Needless to say. You got to watch out, who you trust to work on your stuff, so that's why I chose to do this myself. Bought a Chilton book to get the information I needed. Book didn't have the info.... thought the dealer would help me turned out I was wrong. Woodhouse was not the last dealer to work on my Cadillac, they didn't do this. FYI I just needed the help with the info on torque specs to get the motor put back in.

michael johnson

The Woodhouse GMC service dept is absolutely fantastic. Every single person I spoke with (especially Stephanie) offered an exceptional level of customer service, communication, and timeliness. I have never written a Google review, that’s how good it is…. Thank you for reminding me that customer. Service is alive and well. I think I had forgotten.

Shirley Santee

Everyone was so nice and it went smoothly and quickly. Also, I appreciated that they topped off the fluids and checked everything to be sure we had a safe ride. Perfect experience!

Katie Miller

Stephanie was amazing! She greeted me upon arrival and went above and beyond showing me what services I needed. I felt very informed from drop off to pick up.

RAR1025

I enjoyed working with Gus at Woodhouse! He went above and beyond to assist me with getting in to a vehicle. I highly recommend him. Not your typical auto sales guy, just honest and straight shooting.

Connor Rice

Had a really good experience purchasing a Nissan Rogue hybrid used here. Cade was prompt with getting information about the vehicle and was very transparent and fair. Even got the vehicle shipped because we were out of state. Would definitely recommend this place!

Harold Mueller

When I had the oil changed in my car it was discovered I had a damaged right front tire which had only about 15,000 miles. It was suggested to me to take it back to the dealer I purchased it from in order to replace it under warrenty.

Lisa

Stephanie makes all difference! She knows her stuff and is always on top of things. When she is handling things I never worry. I always recommend working with her specifically when referring people because she is just that impressive.

C B

I had the pleasure of working with your salesman, Gus. My car had broke down, I was in need of a new vehicle with limited budget and specific amount I could pay. Gus went above and beyond to find a vehicle for me, without pressure and trying to sell me something I couldn't afford. I'm a single mom with kids and he never treated me like just another customer or just a number. I absolutely recommend Gus because of his honesty and respect towards my situation. I will certainly only go to Gus again in the future for my auto needs, and recommend that all of my friends and family do as well!!

Jill Johnson

I didn’t have the best experience at Woodhouse/Missouri Valley but Corey at Woodhouse (121st) in Omaha was pleasant, helpful and accommodating given I sprang upon them at last minute in angst over my recent mechanical problems.

Vyctorea Reynolds

They were polite, seemed to know details about the car, and really helped us get the exact vehicle we came in for.

Michael Moran

Great communications, work was completed as requested, and didn't try to upsell me on unnecessary services before they were needed. This is not your stereotypical dealership experience and I will continue to use them for services.

Janel Wilbern

Kyle was very friendly, and I was finished and out in 1 hour 45 minutes. Good job. Besides it was free!!!

Chris Volz

Easy to schedule appointment and service was completed in timely manner. Always appreciate the car wash

Johnson365

I would like to say that the service advisor and service techs were both top notch and went above and beyond to help me out. I will be driving out of my way to your gmc dealership apposed to the one that is closer to me just because of how I was treated.

Steve Pauly

Overall, everything went well. You guys have a reputation that precedes you with that being said the only issue I have is getting somebody to return my phone call for a couple questions I have on my pick up.

mark mccallister

We had a very sincere salesman and felt good about our purchase. I would recommend Frank to friends and family

Kimberly Kaye

Kyle was very helpful and personable. I've worked with him in the past and he's always done an excellent job.

Roy Levy

Great customer service went in for a part on my suburban talk with a gentleman in the body shop told me exactly what I needed and took me over to the parts dept. And got my part ordered.

Kim Clark

This has been the second time we have came over for a recall on our truck plus an oil change and they still don't have all the parts even though they sent us a letter and said that they do. Very frustrating

Wesley Smith

Very convenient, high value and quality work. Kept me informed of the status of the vehicle and answered all my questions.

Jana Hall

Salesman Gus was awesome and Kole on the business side was very efficient. I was in and out in just a few hours. Easiest car buying experience ever!

Ryan Sudbeck

Great place to buy a vehicle! I had some major issues with my old pickup and needed to get rid of it and replace with something newer. We worked with Gus who gave me a great price for my old pickup, and got me into a great new vehicle for less than I expected to pay. Very smooth process and very quick. Highly recommend going here first. Ask for Gus!

Flordeamapolita

Parts Department a gentleman with first initial A. went above and beyond assisting in my search for a part for an older model GM car. Made calls, called back, offered excellent suggestions and was kind and did not seem to be bothered that this was a very old model vehicle. This is customer service you don't see in the 21st century anymore. This dealership should consider themselves extremely privileged to have this caliber of associate on their team.

Rob Barron

Kole and team were great to deal with over the phone and electronically. It was easy to find what we needed and wanted and he proved our trust was not misplaced.

Daniel Slingerland

I purchased a 2018 GMC Sierra 1500 SLE. Ted was very friendly with Integrity. I highly recommend this dealership. The buying process was streamlined. About 1 hour and out the door! This includes; Ted going over all the features of the truck including pairing my phone. I also want to give some love to the finance guy - Very Professional.

Josue Alfaro

I have 12 years bringing my cars ..they always are willing to help you and is affordable too

Mary Anne Vaccaro

Service was ready for me when i arrived for my appointment. All was very professional. The place is immaculate. Waiting area excellent. All done in acceptable time.

Daniel Burnham

Recently bought my wife a Acadia from Gus. We were more than happy with the experience and service that is why we keep going back

Gary Bittner

Brought in a 2015 Colorado fleet truck for an oil change, tire rotation and check engine light. Previous repair shops were unable to diagnose the check engine light problem. Woodhouse diagnosed the error as 'low voltage', and load tested the battery, which it failed. They replaced the battery at what seemed to be a reasonable price (for batteries now). I think they did a great job.

David Caskey

They recently updated the customer lounge. They now have a fancy coffee maker that makes custom coffee drinks, they offer snacks and soda/water while you wait. The lounge has comfy chairs, TVs and charging stations for your devices as well. I always have a pleasant experience when I need work done on my vehicle or need regular maintenance.

Dylan Johnson

Salesman Gus was awesome to work with. Seth on the business side was very quick to work and very efficient. Enjoyed my buying experience with them.

Mike Weber

I would've gave all perfect except they forgot to put the new oil change reminder sticker on the windshield and then they never mentioned anything about checking or not checking my trailer plug in, as it doesn't seem to work right.

randy harral

Showed up at the scheduled time and I was in and out. Went over recall and he said he would order it for me.

Katie Decker

Great service, Frank listened to my needs and found the perfect car for me. Would recommend coming here when looking for your next vehicle

angela buhr

Justin P was awesome to work with!!!!! This was the smoothest purchase I think I have ever made. Car was delivered to me in Hastings by Barbara and her husband who were the nicest people ever. Will DEFINITELY be back to Woodhouse for future purchases!!!!!!!! LOVE my new Terrain!!!!!!!!

Tyler Gault

I always trust the staff here! Have never had a issue with the service and the whole service department staff are great and very kind people

Brady Atwell

Todd Cohoe was amazing to work with and was very helpful. We felt Todd was very diligent and hardworking for us and represented Woodhouse well. The whole team of Woodhouse employees came together to get us into the perfect car for us!

Deb Kloke

I stopped in without an appt and needed air in a tire & new wiper blades put on, they had me in & out in 15 minutes!! Very impressed!!

RANDY JOHNSON

GREAT EXPERIENCE!!! CASEY THE GM WAS AWESOME TO WORK WITH! MY SALESMAN GUS EXPLAINED THE FEATURES AND BENEFITS OF MY NEW 2021 GMC CANYON!!! ALSO WORKING WITH BLAKE IN THE BUSINESS OFFICE WAS ALSO A GREAT EXPERIENCE! RJ

Jennifer Burnham

I am a returning customer and will continue to see Gus for my car needs. We were in a need of a vehicle asap and Gus came through with and amazing GMC Acadia that I love. Has all the room for the things I like to do and look good doing it.

Matt Neumann

Clean waiting space with TV and complimentary drinks and snacks and wonderful friendly staff.

Stephen Stimson

Very friendly customer services. Detailed service with no upsell and only make recommendations based off services required and when

Thomas Owens

A little pricey, would be nice if you had a payment plan.

Adam n Kate Nelsen

Just signed my 3rd lease from here. Service is always excellent and they make the whole car buying process so easy. Helpful, friendly staff on the sales floor and in the shop. My kids love the play area to keep them occupied during oil changes.

Stephanie Egermier

Buddy and Cade were amazing to work with. They went above and beyond. Thank you!!

CHERYL COLE

Well they sold us a car so they must be good. Great employees.

Jen Perez

The service staff is always friendly. The price for my oil change was higher than I would prefer. The new customer lounge has been refinished and I really like the upgrades. I was able to take a meeting while getting my oil changed and watch my son as well.

M Wilson

We just purchased a new vehicle, Buick Enclave avenir. We had a few choices in dealerships to purchase our car from, but everyone here at Woodhouse, was so very nice. Are sales person, Xavier Martinez, was our biggest buying point. Xavier knows everything about the Buick from bumper-to-bumper, inside and out. His knowledge, expertise and courtesy was most important to us. We will definitely be suggesting Xavier and Woodhouse Buick GMC.

Dawn Smith

We bought a 14 Mercedes from Frank and he was amazing to work with! We also worked with Erin on tint and she was just darling!!!!

Bernie Inbody

Gus went out of his way to find me the vehicle I wanted. Gus & the team at Woodhouse was great!

Peter Garth

I took my car into another Chevrolet dealership they have the door handle replaced they charged me $157 to tell me my door handle was broken I already knew that I went to woodhouse Buick GMC dealership got the part that I needed at no hassle I know where I'll be going for any other work that I'm going to have done to my vehicle it's going to be woodhouse, I'm thinking about buying a new car and I'm going to look there first.

Jeff Belfiore

It was nice getting to look over the cars inside and not on a cold November lot. The facilities are top notch and the selection is plentiful.

Katie Kaseman

Only know the service department, but they always take care of my truck, and the courtesy shuttle drivers are always entertaining to talk to even though I'm not a morning person.

Edgar Escalera

No appointment and it only took one hour and a half. I appreciate it.

Kathleen Landgren

The people in the service department were very accommodating at setting up a service date around my schedule. The mechanic quickly diagnosed the problem and fixed my truck. Also, they were able to explain the problem in terms I understood. Thank you for being the best!!

Justin Fry

I’ve had nothing but a great experience with Woodhouse Buick GMC. Gus Maiakis is my salesperson and top notch is an understatement. Over the past 6 years I have purchased three vehicles with Gus and he has been a tremendous communicator and I truly believe has my best interest in mind. Highly recommended. I have also had positive experience with the body shop. James Rodis and his crew are great.

Karen Cavallaro

Gus hands down awesome sales person very knowledgeable and works hard to get u what u want with vehicle and price range. He’s very friendly would definitely recommend Gus if ur in the market for a new vehicle

Kevin Conaway

Service department is amazing. Always upfront on any repairs. Give you all the info and their recommendations but ultimately it's your choice and they are not pushy about it.

Brad Ewerth

Gus Maiakis was very attentive and responded quickly to my questions. The process was efficient and smooth without any surprises. Usually hate the "buying a vehicle process" but this was great

Derudre Mayfield

Gus and Blake are good dudes. They always care of me and I’m honored to be a loyal customer who works with them and love Woodhouse Buick GMC

Logistic Tuna

Quick buying process. Love my new truck.

Jeff Krug

Was stranded on a cross country trip. They was able to service my vehicle right away and got me back on the road within hours!

Maureen Naumann

I had scheduled myself a little too tight that day, so I showed up 30 minutes early, hoping that I could get the service work done earlier. Service peeps were very understanding and made it happen!

Matt Smith

Woodhouse did great! They had no problem fixing my truck under warranty, as well as do a full inspection. Best part is, I dropped it off and picked it up the same day! Jeff was great, these guys will be my go-to mechanic from now on.

Daniel Nelson

Gus , has sold me my truck and every time I come in he makes a point of coming up and chatting with me . He Is a great salesman but more important a great guy. I appreciate him and Woodhouse .

Amy Lynn

Took in for service under warranty and they did a great job. Quick, friendly and even picked me (nice lady) and took me to pick up my car. Top notch from calling to picking up.

S Kriovrisi

I came to the dealership to help my grandson get a vehicle . Gus was very helpful and considerate of our time and what we were looking for in our budget. We found the perfect vehicle and it was a very smooth process. Thank you Gus for your time and making the process an easy one . Will definitely recommend dealership and salesman Gus!

Kelsey Almery

Best Dealership EVER! If your looking for a new or used car or have any problems bring it here! They are very helpful and honest people! Conner Helped Us Buy Our USED Vehicles & Is Amazing! Highly Recommend!

Bryan Mclaughlin

I appreciate how thoroughly you looked through my car to make sure everything that could be covered under my warranty got fixed at my visit. Thanks!

ZELDA

We were in a car accident May 2019 a hit and run. So my husband and daughter was in the searched for a car all round town and ended up at Woodhouse Buick GMC of Omaha and her father got her a Equinox and she loves it. Woodhouse staff treated my husband and child with respect and professionalism, excellent service. Thanks!

Gabriel Briones

Kyle was very nice and helpful. The oil change was done in a timely manner. I am overall happy with the experience.

Greg Hullinger

The wouldn’t accept a coupon that was from your place that I misplaced. I thought this was bad business since I always buy wood house cars and so does my dad and brother

Rafael Gallegos

Had a great experience , Gus helped me get into my new truck . It has all the options I wanted . Thank you Fus for your help

Kelly Peters

Gus, Jim ziepke and the service team were great. I have purchased several vehicles here and will continue to buy from Woodhouse and Gus.

Jayden Knutson

Had a great experience with Gus . Very easy to deal with . Found me the vehicle I wanted and got it all wrapped up with finance .

Alan Hospodka

I've bought 2 vehicles here, GREAT experience both times !! Talk to Frank A. !!!!

Miranda Rakes

This is the second vehicle I have purchased from Woodhouse, I live in western Nebraska and the service is still great across the state and they even delivered to my front door!! Thank you so much GUS M for your great service and continued service after!! Love my 2021 Yukon

David Logan

Had a friendly greeting when I arrived. All questions were answered and service was done in a timely manner while I waited.

Stan Cisar

Excellent service.....all maintenance and repairs performed in a timely manor and I was done quickly as promised......thanks, to the Service Department

Thomas Casora

Justin, my salesmen was great. He answered all my questions and was easy to work with. He definitely made a difference. I would recommend anyone to come to WoodHouse to purchase their vehicle.

Mama Bear

I always have excellent service and communication. Will definitely be back for all my service needs.

PAmela Jemison

I love getting my car serviced here friendly safe quick fast on time always getting the job done no matter what it is Thanks !!!

Tom Victor

Much better than the last oil change service I had. I used the shuttle and it took an hour to get a ride home in the morning and a 3 hour shuttle in the afternoon to get back to pick my vehicle up. This time I waited and it was just an hour total .... in and out.

sierra jensen

Im currently in the market for a used vehicle and a friend referred me to Gus at Woodhouse. I’m a college student so budget is important to me. He took the time to help me what price point would work for me and never pressured me into something I could not afford . He’s super nice and when he finds me the car I know I will definitely buy from Gus !

Tracy Buckles

We had the best sales person ever my wife is very picky when it comes to cars & how it fit her driving & Todd worked so well with us even after 3 different car's & got her the perfect one thank you so much Todd i would not work with anyone ever again

Kristin Sterba

Justin P is amazing to work with! This is my third lease working with him and fourth with this dealership. Always super professional and go above and beyond to help get into the vehicle you really want!

Cynthia Kusuma

We recently purchased Buick Enclave and we have Gus M that helped us through the process. Nothing but great experience! This was our second time and Gus is the best!!! Highly recommend…Woodhouse buick GMC provide great customer service. Thank you Gus & Woodhouse for your help!! We love and enjoy our new car

Jeremy Wood

Stephanie Garcia in the service department went out of her way to ensure that I was informed of my vehicles progress, and I was well taken care of. Excellent employee!

Jenny Moraga

We have not had major issues with our vehicles, but for over a year now, any minor issues that come up are handled immediately and with amazing service! I have not worked with a better dealership. Gus is especially helpful. Any calls made he answers or calls back right away, helps with any issues, goes above and beyond for us and our two GMC's. I highly recommend this dealership and especially working with Gus! 5 stars just are not enough to show the level of service received. I give them a 10!

Jennifer Kutschkau

Very helpful in getting the piece for my car. Plus, they even helped me snap on the part using specific tools. That of course I didn't own. Definitely like the service and the fair price I paid.

Dustin Chester

Great experience buying our truck. Ask for Arnold and he will help you out! Clayton was also super helpful with teaching us about our truck.

Debbie Hudson

The lady that helped us really knew her stuff she kept us up to date of what was going on and got us a pick up to use when we had to leave our car. We had a great experience!

Laura Larsen

It was awesome, very helpful, very knowledgeable and very friendly! Highly recommend!!

Tanner Cohoe

Got my car here and was a wonderful experience!! All the staff working here are extremely helpful and very knowledgeable on everything! Woodhouse knows their stuff! My salesman was Todd Cohoe and he was the best!! Definitely will come back to woodhouse again because of him and all the other staff!! Thanks woodhouse !!

Chris Anderson

The BEST experience I've ever had at any dealership! Todd and Jim understood what I wanted and needed and had it ready for me. Took care of everything. I have always driven Fords but they converted me and I'm glad they did. Thank you

Soggy noodle Bean

Justin P. was awesome! Made things easy and straight forward. Made the mistake of going to a different dealership previous and spent 3 hours to have them tell me as I was about to sign that there was a 9000 dealership fee to purchase the new Yukon XL

Jerry Beavers

We dropped our car off in the morning and the service advisor did a good job of gathering information on the problems we were having with the car. She set our expectations for the services and costs. She also did great with keeping us informed of the status of the repairs and costs. The pickup process went very smooth and costs were exactly what had been communicate. A very good service experience overall.

George Blessing

Jeff Knoll and his Service team expertly resolved the issues prompting my visit to the Woodhouse Service department! His attentiveness to completing the work in a timely fashion was very much appreciated! I also appreciated Doc's service in transporting me to and from the Dealership. Thank you! George B.

Emily Cadwallader

I just bought a car with Woodhouse with sales man, Justin Edmonds. He did such amazing job making sure we were taken care of. We were from out of town and they made sure to get the best deal for us and even stayed late to make it happen!we had to go back to pick up and Justin was gone so I got to deal with Justin pill and and he did amazing as well. All in all I would definitely buy there again!!

Brian Harris

One of the best experiences we've had. Everyone was pleasant and made the experience that much better. Our salesman Gus was excellent.

Randy Turman

Very nice place will work you in if all possible. Take care of your needs!

Cathy McIntire

Extremely helpful and courteous. Did not treat me differently because I am a woman which was refreshing The work was done as described without price gouging

Judy Hopkins

Service dept was great. Friendly helpful checking and received the car back at time requested. Issue solved,vehicle fixed. Highly recommend

Courtney J

Was a good experience, went in for a oil change and they fit me right in

Luke LeRette.

Gus from Woodhouse Buick/gmc was great to work with. Got to the point in finding what I was looking for and didn’t mess around. For anyone in the market I would definitely recommend shopping here.

Deborah Hitz

I want to give a BIG shout out to Gus at Woodhouse, Gus you are awesome!! Thank you for setting me up with my Equinox, I LOVE MY NEW CAR!!

Tara Sick

There is a reason this dealership has been in business so long. They simply are the best at what they do! You are always greeted by friendly smiles who open doors for you. Every salesman is knowledgeable and will jump through hoops to help you find what you are looking for, and you get the best deal possible. I would not go anywhere else!

Sara fegley

It was a very rewarding and pleasant service. This was my first experience in working with a lease program, and I am very satisfied. I would recommend this dealer to anyone!

Jesse Gardner

Great customer service. Fair price. Very happy & will come back again.

chris klecic

Curt and his team took great care of me. Thought I might have to take a shuttle but they made it happen to get me in and out. Very very professional and great to work with. Really happy that I bought a vehicle and took it in for service with this team. Thank you!

Kandy Duncan

I can't say enough good things about the experience of car buying at Woodhouse GMC and in particular working with Gus. He was amazing and worked with us until we were happy with the deal we got on a new vehicle. He wasn't really 'selling' us....just asked questions and answered any questions we had. We didn't buy the first day but Gus certainly left an impression on us so that when we were ready we wouldn't work with anyone else!

Corey Kloewer

Great Place to buy a car. Fast and Friendly and willing to work with your needs.. Recommend for Everyone!!!

Alex Peterka

Bought my second vehicle crom Gus in 3 years .have recommended all my family members and he has helped them as well finding the vehicle that they wanted .Gus is a extremely good sales man and helps me with setting up my service for my vehicles .

DRAKE BLAIR

Amazing staff, very knowledgeable very energetic eager to help. Outstanding customer service. Also should mention free ice cream and cookies if that doesn't get you in the door I dont know what does!

Dave Sharp

Always have had an excellent experience.

Heath Allen

I will always get my service and vehicles here. Amazing customer service and great people to deal with.

Julie Medina

Second time buying an SUV from Frank! He makes the car buying experience easy and fun. Best part: they have a huge INDOOR inventory, no dealing with the outdoor elements! We will be back to see Frank again next time we need a vehicle.

Tom Sebert

I was very pleased with the truck. It exceeded my expectations. The whole experience with my salesman was terrific. Description of the truck was dead on. He was quick to give me a great deal, easy to reach, honest and willing to deliver. Very pleased!!!!!

Linda Pennington

Very friendly and the job was done over night.

Don Miller

Had a great experience with Gus , traded in the Buick Encore I bought from Gus 5 years ago , very patient and helpful .

Chantel Dixon

Last time we bought a vehicle there it was not such a great experience. Luckily we were 2 hours committed. We Defin said we don’t want to buy another vehicle from there again. But we took another chance. I glad we did. Conner was great to work with. Very nice fun guys. Defin makes u feel more comfortable when ur salesman is low key, informational, good to b around. Very good experience. Thank u

Ben Feick

I had some maintenance done on my work vehicle and everyone was helpful and professional. My A/C is now ice cold! Thanks again Woodhouse!

Dane Tiedeman

Frank is a great salesman. He went above and beyond for customer satisfaction. Woodhouse has a great team and will do right to fit your car needs. We are very satisfied. Thanks again guys!

W Scott Kleberg

Very cool. Great staff. High value.

Tim C

Great dealership and an even better overall experience. Highly recommend giving them a try.

Ben Boon

SUV had an issue not far from dealership. They picked up my wife, brought her home then to get our other truck, towed the SUV, fixed the same day, picked her up to bring back to her SUV and all I could do is hear how awesome Woodhouse GMC is while I’m working in Canada with no way to help.

Darren Wing

Shane took great care of my wife and I. I would recommend him to anyone!

Sarah Morgan

I love this service center. My service coordinator, Jeff, is always honest about the needs for my cars. He always presents me with my options and helps me navigate my choices. They are always quick with the repairs and are flexible with appointment times. When it was time to buy a new car, I knew I wanted some GMC so I could continue to come to this service center.

mark reestman

Everyone was really great and helpful.

James Eggleston

If you need to talk to a sales person, ask for Scott! He was extremely helpful when I called to inquire about a truck. Since I was out of town and another dealer had a similar truck I wanted to go there as well to compare. To no fault of Woodhouse (the other truck was 2 years newer which dropped my interest rate considerably with MY bank) I went with the other truck. Scott checked in with me to see how the search was going, I told him I had chosen the other truck. He was courteous and congratulated me on my find. There was no pressure and I wanted to leave a review to complement his professionalism.

Douglas

I was pretty happy with the service. Requested that they show me how to preform a simple action on a replacement and they accommodated me, very professional. Thanks.

Jinni Pike

Yall were very friendly, helpful, and the dealership is gorgeous!

Ryan Gray

It was a great experience. I had some concerns about the brake system. The Service writer looked up and found that there had been a recall. He also knew that there had been an issue with this style of vehicle. He got it all taken care of in a few hours. It was also a pleasant surprise that when I picked up my vehicle it was washed. The employee that washed it also went the extra mile and scraped off dried concrete. I was very happy with my experience at Woodhouse Buick GMC and I will return for my next service.

Dana Russell

The AC on our 2015 Yukon stopped working. Stephanie and Colin were helpful in discussing what our extended warranty covered. We also elected to have transmission fluids changed. Stephanie found a coupon to help lower the cost. Great service with a quick turn around.

Pat Kirby

had a very good experience...service advisor (Kyle) did a great job keeping me informed.

heaven lawson

Todd has been a very great help so far in looking for my first car. The customer service here is amazing.

Sasha Honig

Sometimes it is the purchase that doesn't happen. My husband and I went to Woodhouse Buick GMC to look at a used vehicle on Tuesday night. We fell in love with a particular truck and started to pursue financing through the dealer as well as our credit union. We have a tight budget and some very specific needs when it comes to the financing of the vehicle as our family is currently growing. Our salesman Arnold stayed late and made sure to help negotiate and answer any and all of our questions. He was patient, not pushy and understanding of our circumstances. The sales manager was more than willing to work with us on particular needs and go over each and every aspect of the truck. Seth in finance worked tirelessly to attempt to get us the financing we needed. At the end of the day, we found that the terms needed to close the sale were just not in our favor. Despite all of this, the team at Woodhouse was gracious, understanding and courteous. We have looked at several dealerships and never been given the respect and graciousness that was provided at Woodhouse. I know now exactly where we will be purchasing our family vehicles from here on out when the time is right for us. Thank you to the entire team at Woodhouse Buick GMC.

RexiVII

Gus was a great sales guy , have dealt with a lot but never had someone follow up on how i was doing with my vehicle and even assist me with setting up my service appointment . Great sales and service for Woodhouse Buick Gmc of Omaha .

Issa L

Everyone was so helpful and friendly! They didn't have a vehicle that fit my criteria at their location, but were so helpful in finding vehicles that did at their other locations. I ended up buying from Woodhouse Blair, all the Woodhouse locations were so helpful and staffed with genuine caring salesmen that want to make sure that you're happy with your purchase. Also this location is so beautiful inside! Like buying a car in Italy! Plus not needing to worry about the weather when looking at vehicles is a major plus! I highly recommend Woodhouse!! I went to several dealerships in the metro area, even travelling 30min to an hour away, over the course of a month. Woodhouse customer care and pricing was by far superior!

Greg Caldwell

Gus, Seth, and oh I forgot the young mans name, Worked well as a team to make this Zero pressure, smooth, and fast. Got my 2021 GMC Sierra Elevation in idk 45min maybe faster. I started talking with Gus at the beginning of the year told him what I was looking for and he found it for me. Took it on a test drive with only 13 miles on it. Now it’s mine. 🥳 Thanks gentleman truly an excellent customer experience.

Donnie Moraga

I will never buy another car in Nebraska from any other location. Gus has done an amazing job from start to after finish. If you buy here I'd talk with GUS 1st!!

Deno Curry

I saw the truck and knew it was for. Gus was great throughout the whole process

Julie O

Your service members are always very nice and accommodating. I love that they are able to come pick up my vehicle for any services need done and brought back. I worked with Sean C and he seemed genuinely concerned with an issue I was having from when I bought my vehicle. He was able to get my problem resolved. The only reason I didn't give 5 stars this time was because the interior had debris on the floor from the seat being fixed and my headrest was sitting in one of the back seats. Otherwise, I'm super satisfied with the new seat. It looks great!

Tim & Lisa Bartz

Very awesome experience with JP! Would highly recommend your dealership!

Ryan and Andrea Biga

Sean and Jerry have been very helpful and they have taken care of us every time and have helped us out with rental cars when we need them. We have been very happy with our service.

Christine Nichols

Every person has gone above and beyond for every request I have made. Shout out to Justin Edmunds for lining up the perfect car for me through text messages and having it delivered 2 hours away with a 24 hour notice!

David Nicholson

Made the appointment, dropped it off at the defined time, job was started and finished in the time frame that was indicated. Have never had a dealership work so smoothly. It was a refreshing change and I really liked it.

E K

This dealership is the best. I have bought several trucks from them and they always treat me right.

Doug Larsen

VERY attentive this time, from the time I drove in. Texted me to give me contact information while I waited. Plenty of room in the waiting room to keep distancing. Done in less than an hour.

mark wilson

My salesman, Shane Martinez was helpful, knowledgeable, and does a great job.

Star Prudhome

Erin and Seth were great to work with. My Yukon is exactly what I wanted.

Randy Hicks

Honest evaluation of what I needed to have fixed on my car.

Mary Jane Collette

Easy to get a convenient appointment. Friendly staff Appreciate the car wash.

Esteban Barajas

Had a great experience at woodhouse gmc awesome dealership

Steve Roberts

The people are friendly and knowledgeable. They take very good care of our car and are very good about explaining what needs done and why.

Jesse Hill

Great shopping experience indoors. Our salesman was great as well as our finance guy.

Steve Simanek

Great service and love the indoor showroom you can car shop all year long and they have cookies and icecream bars and our car salesmen chole was great and would use him again

Sie Scott

Woodhouse got me what I wanted at the price I wanted, I wasn't hassled or under pressure at all. The most relaxed car buying experience ever! Who gets to say that? I guess only people who come to Woodhouse. I couldn't ask for more! Thanks!

Han Solo

Top notch service. Went above and beyond in getting the financing taken care of and even lowered the price of the vehicle even more to get the payment we wanted to be at. We went to 2 other dealerships before we came here (will never make that mistake again) and they were not even close to the speed and professionalism that you get at woodhouse. On a scale of 1 to 10, they get an 11!

Scott Byrkit

Service on my truck was quick. They did fail to replace the valve stem caps on two of the tires. Both on the passenger side. Staff was very friendly and welcoming. They did wash my truck when I picked it up. 6 out of 7 would recommend.

Tim Sueper

Frank, was an awesome salesman took my call and was more than helpful with his response.....great place to deal with...

Matt man

Very nice clean and beautiful dealership. I was travelling and had gone over my miles. I called Tuesday afternoon and a cheerful young lady scheduled me for a 7:30 am Wednesday oil change to get me back on the road early. Everyone there was very nice and I really enjoyed the Italian Village look and feel of the indoor showroom that I explored while waiting for my service.

Mollie Vance

They are awesome!! Made me feel real comfortable and took excellent care of me and still is taking care of my car needs. Defiently reccomend them best experience!

Jackie Sue

I have only dealt with the Service team at Woodhouse Buick and they are always helpful, even when I don't have an appointment. Sean and Kyle are the BEST!!!

John Ingraham

Sean Clark (service rep.) did a very good job of keeping me informed on the progress of me repairs. I was pleased and will take my Buick back there for service. John

Jay Bane

Disappointed that the customer care is not what it used to be. Still a good place to do business. It the little things that make a place a great place to do business. Like free carwashes after the sale, dont tell me I will be getting a service and 2 months after the sale discontinue it.

Ryne Hensley

Kyle in the service department was fantastic in helping us get front plates mounted on our vehicles. Very friendly, professional, and timely. They even washed my car for me! We just moved from Kansas City and if the service stays at this level they will earn all of our future car service/buying business.

Ant Esp

this visit, an oil change, turned-out to be quick one -- nice. I'm happy I had no other mechanical issues / vehicle damage. friendly, cheerful environment. great advisor I had: Kyle. said 'hi' to others I know there (Stephanie & Gus). nice to walk-around & see the display of new cars. I was able to drop-off some out-going mail of mine @ front desk (convenient for me). you had no coffee/juice/donuts, but understandable in the current corona climate stressing the world. I look forward to my next maintenance visit. thanx ! :) -- 1. My service advisors, Kyle M. & Stephanie G., were/are awesome ! ! (I also had a moment to say 'hello' to sales person, Gus M.) Y'all do great, which is why I keep coming-back! 2. New for me to enjoy -- the coffee brewing machine in the lounge ! ! Thanks! 3. The courtesy shuttle was perfectly convenient to get me to/from work while my car was being serviced. Another thanks :)

Travis Garges

I would like to say that this was the best service I have ever gotten from a dealership. Gus Maiakis is an excellent salesman. He understood exactly what I was looking for and he made it happen. I am very pleased with his knowledge he had on the new GMC Sierra's. The dealership in whole is a very cool, calm and polite atmosphere. Very pleased with Gus's service. Thank you Woodhouse as well for such an amazing 2021 GMC Sierra AT4.

Eric Mane

Recently bought a new Yukon from Woodhouse. Justin Polland was who I spoke with. It is a business vehicle we needed kind of quickly. JP found one that just came available and made the entire process quick and easy. The market adjustment through me off at first but costs every where are up and I actually traded slightly under what I was expecting. 5/5 Thanks, Justin & Woodhouse. See you again, next year!

Alex Griffith

Imagine a World where Car dealers tell the truth…It’s not Hard to find when you go see Gus at Woodhouse. Everywhere else in town told me I was in an impossible situation and Gus put in the work and got me into a Beautiful new Pickup. Gus and Woodhouse get Two thumbs up from me and My Family.

Paul Grant

My Salesman, Jim, went above & beyond to make the deal right! Very happy with my experience & can’t wait to take delivery!

Daniel M

Stephanie, help a lot for the required service, she is patient and very professional

Amanda Sudbeck

I really should've put in this review sooner, but I'm glad I didn't because I'm continuously surprised with the above and beyond customer service they have provided. Specifically, Gus (sales) and Doug (service). I got my Yukon in October and immediately there was something strange occurring. They took on the vehicle and provided BEYOND amazing service. I had a loaner, 100% communication and updates, and never felt like it was a hassle. Now you would think, ya well you just got the vehicle, however it wasn't like that at all. This was a very weird situation and they thought it was fixed. Turns out it wasn't and they once again jumped in to help. They even allowed me to use the loaner to drive 4 hours with their loaner to help my husband go get his vehicle. There was a quick item they needed to check out and instead of me needing to go in, they once again came to my house! With a FT job and FT motherhood, this was so helpful! Every time I've gone in Gus has been sure to come say hi. Doug has always been right there to help out or take a call. Today was the 1st oil change and Gus didn't forget, he had given a free oil change MONTH's ago! I can't tell you how amazing the entire staff it. They make you feel welcome and are always available. I can't say how appreciative I am of their ability to work with my busy busy life. Thank you all!! ~Mandy

ric overman

Jeff knoll was very professional in the meeting and understanding what I was there for.but as for the tech that serviced my vehicle I'm now very Leary of returning to this place for anythingtechnician stated on my paperwork that he had checked the air pressure in my tires and they were at 35 lb when I got in my car and looked my dash information panel said that there was only 30 lb of air in my tire which in turn he did not check that also makes me nervous that did he actually do all the other things that he stated on that service paperwork Jeff knoll had to take it back to the guy and have him recheck the air pressure in my tires

Sherri Gengler

Check out this place awesome trucks friendly staff great prices

Jack Tollefson

They performed a recall item on my vehicle in a timely manner. All personnel were courteous and professional. The lounge area was quiet, comfortable, and provided ample refreshments.

Sherry Stephens

We visited on Sunday when the showroom was closed for sales but the doors were open and we were able to browse the inventory. It worked great. We found a vehicle that we were looking for.

Rik Taylor

Prompt service. While it was for a recall to reprogram an air sensor it was done quickly. Very pleased.

Jill Schillerberg

Back to buy another vehicle from Arnold Rogel. Best sales guy ever because he always finds me the vehicle I want & never any pressure to buy.

Scott CAmpbell

I had my 2018 GMC Sierra in the shop last week. Stephanie in service did an outstanding job of taking care of me. After the first visit it needed to go back in as the first fix didn't solve the problem. I called Stephanie and she arranged for my vehicle to be picked up so i didn't have to waste time driving over again. She called with what they thought was the problem and I was skeptical but I let her do the fix and low and behold is was correct. I'll go back to Stephanie for any needs in the future. Excellent customer service.

Terry Gaebel

Woodhouse Buick/GMC cares about their customers. My first experience with their service department...... they went above and beyond my expectations. What a feel good experience.

Brittany Brewer

Justin Polland did an amazing job working with me and getting me into a brand new car that I absolutely love!!! Everyone at this dealership was so nice and extremely helpful!

Joe Novak

Our salesman Seth Krasne was awesome! "I would like to thank you for making my new vehicle purchase very enjoyable and pleasing experience. you listened to what I wanted and delivered exactly what I wanted, without being pressured. I will definitely recommend you and your company to anyone. Thank you."

gil mitchell

Sales staff really helpful in trying to meet your needs in locating a vehicle to meet your satisfaction and price range

Michael Palmisano

Felt the process of trading vehicles was no pressure and my salesman was upfront and honest

Brent Blau

Had oil change/rotation of ties done. Came with a wash job. Very happy with the service

Brian Humphrey

Awesome experience! Ted Murray patience and consideration were key to helping me make my decision purchasing a vehicle from Woodhouse. Great experience

Shawn Nelsen

Great Service,See Gus in Sales,will never use anyone else

Diane Adkins

Very courteous staff. Love my new vehicle.

Clark Marshall

A very efficient and impressive dealer. The service was first-class and the prices very reasonable.

Ronald Schinstock

Doug Banks was really helpful. Was surprised there was no inventory. The new car lot was empty. They said more trucks and cars were ordered but the factories were behind.

Ankit Srivastava

I got a room to take my office calls that is super awesome, the facility is clean and wait time is less.

Sheila Kelly

Always a pleasure doing business with your dealership and our favorite Salesman Kole!! Everything from start to finish was very smooth. Cade did a great job helping us to learn the inside of our new vehicle, wonderful experience!!

Samuel Teal

Got a great vehicle at a good price. We are happy and would buy from them again

Donell Hadley

They didn't negotiate with you regarding trade ins and so when I left they didn't seem to care if they were going to lose a Customer.

My Tran

I am very pleased with your dealer and I will buy another vehicle from your dealer...thanks.

Roxanne Alhejaj

Just ok, not the best. Service department is good at services but not the best at communication. Don't ask for a shuttle.

Judy Souder

They really take care of their customers, there was orange juice and doughnuts in the waiting room plus free ice cream and comfortable chairs to read or watch TV.

Lana Labs

Easily made an appointment online. Sean was an excellent coordinator & successfully took care of my warranty repair claim. One day turnaround on a medium, major repair. Parts were in stock!

Mike Coffman

Every time i call Doug Banks the Service Advisor he takes excellent care of me. answer's all my questions. and gets Thompson electric's vehicle's in and back on the road. Thanks Doug!!

Luther Bass

Very friendly and excellent service. Very pleasant visit and the valet service is A-1

Rashad Clark

Wood house buick gmc team was excellent they took care of all our needs. We found the perfect perfect vehicle and they got us a great loan. Thank you to the whole team!

Khylie Zeschmann

This is the first time I have bought a car by myself , & I can’t be more happy with the service I got here . Thank you guys so much!!!

Jeff Jonderko

Best buying experience EVER!!! I had an appointment at another dealership but then on a whim decided to give Plaza a try. Best decision EVER!! They were $80 less per month than I was quoted by another dealership. Not the mention I felt like I was part of the family. Really, a wonderful buying experience. By the way, if your on a diet they tempt you with warm chocolate chip cookies and ice cream.... the cookies are SOOO good!! =)

lol its ok

Friendly staff, quick turn around, was in and out with a new car in just over an hour!

Amy Frohloff

The service department is fantastic. They are ALWAYS super nice, patient and friendly.

Jason Comes

Everything went great, especially getting me in and out within an hour!!

Nick Mckim

I recently purchased a new 2022 GMC Sierra HD 2500 AT4 and a 2022 GMC Acadia AT4 from woodhouse. Gus was my salesman and was amazing. He went above and beyond to make sure every part of the ordering and buying process was smooth. He's also the reason when I bought my new Jeep Gladiator and Jeep Grand Cherokee that I chose to stick with The Woodhouse dealerships. 4 new vehicles in a couple month period and zero regrets. Thanks again Gus and the Woodhouse family of dealerships

Tracy Lewis

Thank you Gus , you were very helpful with getting us my new Buick Encore ,

Brittanie Robak

Arnold was great getting us the vehicle we wanted. The finance team was super helpful and Clayton made personalizing my vehicle super easy!

James Castro

Very professional and quick oil change.

dana ruff

We have bought several cars from here and always had a great experience.

Kelsen Ganeku

The service they do is great, but it'd be super cool if they could do a better job of communicating with me about my ESC coverage. Been over a month now with no A/C waiting if they'll cover it it not. Kinda ridiculous if you ask me.

Lathan Haug

What a great dealership experience. Needed to get out of my wife’s lease a little early and they were fantastic to work with. Seth was extremely professional and didn’t beat around the bush with what our options were. Not only did he help us get into a new vehicle, but got us a great deal in the process. We will definitely be back to see Woodhouse for our future vehicle needs.

Jim Willett

Everyone was extremely helpful and a pleasure to work with. Wouldn't think of buying a car any where else .

RODNEY Farley

I thought they did well.Kept me informed every step.All employees were courteous and friendly .Overall good experience.

Bryce Harris

Arnold was really good to us. Did a trade in and they were very fast with the process and very friendly

Honey Nut

Made an appointment for a recall on the airbag. Upon arrival for my appointment, the service person said he'd check to see if they had the parts. Wasn't happy this wasn't done earlier. Turns out they had the parts so life was good. They supposedly did a multi point inspection while they had the car. I noticed a brake light was out when the service guy was checking the car. It wasn't mentioned when I picked the car up. I even asked if they had done the inspection and was assured they had. I guess they don't check lights. Glad I didn't get a ticket.

Elizabeth McCaw

I took my new vehicle in for its first oil change and tire rotation that were included free. This was a brand new vehicle when I purchased it in March. I have had a problem with the back hatch not working sometimes since I got it. When I made my appointment I said I would like it looked into. After my free service was done and I was talking to the rep I asked him about the door. He told me that he was able to recreate the problem. But reminded me it was 4 pm on a Friday. I just thought that was a little irritating. Now I have to come back again to have this serviced. You saw that I wanted this looked at well before the date you could have called and requested it be done on a day where it all could be taken care of rather than making multiple comments about it being 4 pm on a Friday.

Rachel Prescher

Justin P. was a rock star!! He gave me a great deal! Have gotten two cars from them and both deals were easy to work through!! Highly recommend!

AL HALL

A Great Place to get repairs Fast- Honest- Nice atmosphere- good coffee and cookies while you wait love it!

David-Tuan Huynh

Clayton was super helpful. Arnold was great help in letting me take the vehicle and testing it out for a while.

Eric Wattier

We bought a brand new GMC Terrain a few weeks ago. Great looking vehicle. Love the options it has. We had a few issues come up and Casey jumped into action and made it right. He went that extra step to make a happy customer. Thanks again

Jeffery Phillips

Bought a Truck from JP2. Justin was more than helpful over the phone. Texted photos to me and was extremely knowledgeable. I am planning on purchasing a 5th wheel to travel after retirement and Justin made sure I felt comfortable with the truck and made sure it would fit my needs after I purchase the camper. By far the best car buying experience I have ever had. Simple, straight forward, no games. I even spent a little more than I was quoted by another dealer that did not have what I was looking for. There is a point where you get what you pay for. The fact I have this young mans cell phone number. He said he is happy to help get set up after I get the camper. I am a professional that values my time. There is value in how easy and up front he treated me. Buying vehicles before and salesman not following through with promises or ignoring me after the fact is the major reason I decided to give Woodhouse a chance as I have heard many good things. They lived up to my hopes and expectations. Treat me fair in the future and I won't even need to make calls to other dealers. Thank you, it was a pleasure.

Cradle “Silverspoon” Cat

The most efficient and satisfying car experience to date. Our salesman, Gus, was top notch. Will definitely buy from Woodhouse ONLY from now on!

judy souder

He got my car in early, gave me the use of a coupon without me even asking and my car was clean when I picked it up.

Trever Bohlke

Gus is the best salesman I have ever had the privilege to buy a new car from .thanks Trever Bohlke

James Radke

Gus does a great job with sales. The service dept is always on track and friendly. Recommended!!

Frank Plummer

Good experience all around.

Dawn Evans

This is the second Buick Encore we have purchased at Woodhouse and the staff went above and beyond both times to ensure we received the best deal possible and made it enjoyable as well. Would definitely recommend Woodhouse Buick GMC!

Douglas Spale

Connor, Seth, Casey, and Clayton were excellent throughout the entire buying process! I am so happy to have worked with these fine folks to secure my AT4. Another happy customer!!!

Tyler Dubbs

Best buying experience I've ever had when buying a vehicle! My salesman Dan Burg was phenomenal and so helpful. I would recommend him to everyone I know. The deal he was able to find for me on my new truck was truly amazing! Also the finance Department, especially Brian Gross, found me the best deal possible with the best financial plan to fit and meet my needs. Excellent help and service for everyone that assisted me in my car buying experience!

Paige Moore

I was thoroughly impressed with my experience with Woodhouse! This was the first time that I've worked with them and will be a loyal customer from now on. I like over 2 hours away and they were willing to work with me and deliver the vehicle I purchased to my house! The customer service was outstanding and Justin Polland was wonderful to work with. As someone who work in consumer experience, I am extremely impressed.

Makenna Evans

Had a great experience with Woodhouse Buick GMC! Todd Cohoe did a great job with helping me find a great car! 10/10 would recommend!

Scott Gr

From the moment we walked in until we were through with the process, not once did we ever feel like we were being pressured. Was impressed to see key dealer personnel on the sales floor interacting with customers and answering questions. Our salesman TJ was great to talk to and deal with. He seemed very interested in helping us find a vehicle that matched our needs and budget. Thanks to all involved in our purchase.

Theo French

Gus my man got me all hooked up , git me out of my 2003 Cadilac yhat was all busted up and into my new 2011 buick lucerne with remote starter . Thank you gus , will be sending you some folks .

Sandi Rohde

Everyone was very nice. But it took over an hour to get the oil changed and it costs more than other places and that's with a coupon.

Jack Liebentritt

Great place to buy! Second vehicle from here. Thanks!

Lakshmi Datla

The backorder part updates I am not that happy about but the staff is amazing everyone is really sweet and Kyle is a sweet guy very accommodating I would definitely recommend

Tony Calabro

I've been doing business with this dealership since they were Mike Gorges. Great then and great now.

RR HAN

Had a great shopping experience at Woodhouse , from the first moment we met with Gus it was all about me and my families needs . It was about 22 days later after we had met that i received a phone call informing me, he had a vehicle that would work for my financial situation { most salespeople will forget you about 4-5 days after your initial contact}. After the test drive and him showing me the history report and service report it was a smooth process to the finance office with Kole who secured a great rate for us .

Jeff Andrews

Had a great buying experience here at woodhouse . I would recommend to all my friends

Katie Muldoon

Ed Reached out to me today for a personal conversation about this experience. In a few weeks, when the timing is better with some things i have going on in my life, i will be back in touch with Ed to get this remedied. I appreciate the personal phone call and attention to my past issues. I have had problems with your ride service in the past, not picking me up when they said they would, so to remove that stress, I have started to schedule my oil changes when I can afford to wait for the work to be complete. I scheduled my oil change last week, and elected to wait. I then called back same day to see if they could also look at my seat heater that is no longer working. On that call back and slight change to the service, it was not communicated to me, that checking the seat heater could take an additional time to look at... so much to my surprise, when I went in that morning, the guy asked, so we can get you care back later today? I said no, per the email confirmations I've been getting and I confirmed on the phone, I am waiting and the service should only take an hour. He acted like that was surprising news; not sure if your techs see the actual appointment or if they just fly by the seat of their pants on each visit. Then he proceeded to say, well checking the seat heater could take up to TWO ADDITIONAL HOURS. If that service takes two hours, that is fine, however I would hope the Woodhouse staff would be knowledgable enough to inform their customer of this when setting and/or updating their appointment. Needless to say, I continue to be disappointed Woodhouse with their respect to their customers time.

Baltimore Jack

I had a major engine issue that was tied to a special warranty, and it was complicated. Stephanie Garcia guided me through it, and she's the reason I'm writing this review. She was knowledgeable, extremely helpful, and she communicated with me every step of the way, so I never had to wonder what was going on with my vehicle. The work was done more quickly than I expected, my cost was much lower, and the service was absolutely top notch. What started as a difficult situation turned into a terrific experience.

Marcus Palimenio

Sales (Chris) was very helpful and knowledgeable of the trucks and finance (Carey) helped explore all options to the monthly payment where I was comfortable. Hoping the truck lasts another 18 years but next time I'm in search of another vehicle I'll be back.

SmarterOptions

Ask for Derald! Absolutely the most honest car salesman I have ever met

Mike Jones

Experienced professionals and they work in a timely manner.

Jeri Ross

They are always prompt and friendly and do a great job

Tucker Whitaker

Our car buying at Woodhouse was a mixed experience. After thoroughly researching and shopping around town for nearly a week, we narrowed it down to two vehicles. Austin Pies, our sales associate, was awesome. Friendly and knowledgeable, answering our questions/concerns without pressuring or pushing for us to move faster than we were comfortable. When we felt we needed a little time to think, he offered to buy our lunch and let us take the vehicle. His help was a big reason we decided to go with Woodhouse instead of other options. Things went smoothly until we made it to the financing office, with Blake Snow. He started out very friendly and personable. However, tone changed when it came to selecting services and warranties. The conversation started with a 10+ minute monologue about the success of Woodhouse comes from how they do not pressure people or try to swindle them (turned out to be very hypocritical) and 10+ minutes explaining each option. We understood this is his job, and happily listened to his pitch. However, when we said we weren’t interested very plainly, he continued to try to pressure us using doomsday type scenarios as if they were destined with this vehicle with only 28k miles. Again we plainly declined. Rather than accepting this, he tried to man-splain fixed vs. variable expenses to my girlfriend who explained she understood (she has a math degree and currently teaches high level math) and was ignored. We finally had to say “stop, we aren’t getting the warranty” before he stopped his pitch. We then had to sit awkwardly for another 15 minutes while he passive aggressively threw paperwork around his office and had short-angry responses to reasonable questions.

Kat Slaughter

I have had great experiences here every time. When I purchased my car about 2 years ago they didn't pressure me to a vehicle that was better for their commission. They pointed me to a safe, reliable, and efficient car. I now continue to go to them for all the service on my vehicle. Each time they treat me well, take care of my car, and have it fixed in a very short amount of time. Next time I need a car I will go back, and would recommend them for anyone looking for a a new / used vehicle.

Travette Dennis

I had a GREAT experience, Sean had me in and out for my first oil change and kept me up to date on the entire process!

Rico Garcia

Overall the experience was positive with easy financing, great service by our sales representative and a good variety of cars to choose from. Only negative was there was a recall on the car we purchased and it took over 2 months to get the part and repair the vehicle. Woodhouse was good about getting a loaner vehicle during the delay but seems that getting a part should not take that long in today’s technological world. They did also repair some other small issues while they had the car and I am very appreciative of that. Would buy from this dealer again just check for recalls before not after a purchase. 🤔

Germanic Bohemian

The service team was courteous and professional, the waiting room was comfortable and the wait time was quick.

Jeri Lundblad

I am pleased with my new Buick envision and Frank worked hard to make certain I was a satisfied customer!

Ricky Bertz

Great sales staff team, Gus was great to work with. Cade the sales tech representative was very helpful and knowledgeable!!!!

Paul Wagner

Absolute great experience! Woodhouse brought in cars from other areas for me to see all in one location. Convenient and quick. Those didn't fit need, but they worked hard and found a perfect vehicle. No tricks or gauging on price. Took 10 minutes of negotiating to get price and payments right where we needed and fair for all involved. Couldn't ask for a better experience and wouldn't hesitate to return. Thanks Woodhouse!

Angie Layton

I have worked with dealership for 6 years now. Very honest dealership to work with.

Barbara Mcdonald

They are awesome I had trouble with my Bluetooth and they got it straightened out and they helped me immensely I am so thankful that they are there to help me with my card learn all these new technology stuff so they're the best

Christian Carver

Gus Maiakis at Woodhouse has been outstanding to work with as a sales representative. I have leased several GMC trucks over the years, and he has made the process enjoyable every time.

pat cornett

I HAD AN EXCELLENT TRIP AT WOODHOUSE WITH MY TRUCK AS I A LWAYS DO. My trip was good as always. I took my truck in for an alignment but when they checked it it did not need an alignment so I was not charged. I don't know of any other place where they would treat the customer that good.

Jim Schneider

Nancy Taylor is the BEST !! What a wonderful experience and excellent customer service from everyone involved. My wife and I are thrilled with our new Acadia.

Scott Stara

I changed my review to 3 star just for the fact that the Woodhouse sales department continued to reach out to me and wanted to right the wrong in some way. I do appreciate that considering it was the service department that I had issue with. I feel they were over priced and did a poor job of communicating how long it was going to take to have my vehicle serviced. I asked if they could work with me on the price of the service and I was told no, even with my bill being over $2000. I will not be bringing my vehicle back for any type of service. Edit 1/20/20,

Peter Van Waart

Sean Clark has been great to work with. His team worked to determine the issue I was experiencing and was thorough to ensure the vehicle was maintained to the best of their ability.

Randy Lenhoff

good response from service department. I was a little disappointed that my car was left wet like someone had sprayed it with a hose? I figured I could dry it myself with a towel when I arrived home but it had already dried so now I have water spots. Heading out to wash it on the drive it was clean when I brought it in for service. Randy Lenhoff

Linda Kisler

I made an inquiry online on a Sunday when the dealership was closed. I received a response from Gus and he met us at the front door on Monday afternoon. He had the car ready for a trial drive. Before the drive he didn’t give us “canned presentation,” he responded to our questions. After the drive he had our car evaluated and we negotiated the sale. Gus was professional, easy going - no pressure, and he listened to our needs. He gave us a lot of time to make a decision. We really like our Pre-owned Encore and believe Gus was instrumental in helping us make the decision to choose a car that met our needs. Linda

Austin Sayer

Great experience overall. Had a vehicle picked out online . I messaged them online and had Todd assigned as our sales person. We talked a little bit and then we set up a day to do a test drive. Great no pressure experience. I think we spent longer on the test drive than what we did signing the paperwork for the purchase. This might be partly due to the fact we had other financing worked out but still was great. Would purchase a vehicle from them again for sure. They also did a great job of explaining different features and setting up our phones.

Starion Black

Great indoor shopping for a vehicle, both new and used. Good selection. Low pressure sales.

Terry Traynor

Came in for a repair on one of the rear window defogger connections on my Yukon Denali. Stopped in the morning and came back early afternoon, same day, and waited while they repaired it. Always great service and friendly people.

Jeremy Hasenfuss

I took my vehicle in for a camera problem and a door ding. I mentioned to the service manager I needed my truck back by end of day. So I left my truck and they shuttled me home. He called me and informed me they had to order a part but were able to get the door ding repaired. I brought my truck back once they got the camera part and they repaired it. Upon getting my truck back I noticed their were now 2 new door dings that were not there when I dropped the truck off for the camera repairs. The service manager immediately excepted responsibility for the damage and arrange to bring it back another day for repairs. A third door ding was found by the body shop manager and brought it to my attention. They fixed the, dealership at fault door dings, at no cost and were able to repair the 3rd door ding at a very reasonable cost. I will definitely be going back for any future issues, as they did amazing work.

Gary-Connie Bowlin

Easy, fast and friendly service. Service completed in a timely matter. Great waiting room.

CJSings

Our salesperson, Ellen, was outstanding. She was extremely knowledgeable, friendly and helpful. Though only one of us was looking, she got herself TWO new customers today. The facility is clean and well organized. It was easy to get around in, even for a handicapped individual. There is always someone at the front door who holds the door open for customers. This was a very nice touch. Every employee that we ran in to was considerate and friendly. We were there at dinner time and they even had free ice cream for me. We highly recommend this dealership.

Amanda Nowak

Ed, Austin, and Cade were all so friendly and helpful!! I would recommend going to Woodhouse Buick GMC Omaha to anyone!!

Eric Radloff

I used their service department to fix a Buick Enclave with wacko electrical issues. Excellent service, very skilled techs are especially good if you’re trying to solve a very hard-to-diagnose problem (and mine was). Pricey but worth it - one visit and your nagging car problem is gone for good.

Guy Bailey

They have always done a great job here. We bought from here a couple of times when they were still Plaza. Since the purchase by Woodhouse they have done a great job continuing that tradition.

Charles Amos

Fast, friendly, service! Courtesy services ⭐⭐⭐⭐⭐. Indoor show room. Nice!

John R

We just purchased our eighth vehicle from Plaza/Woodhouse over the years dating back from the early 1990's. I wouldn't go to another car salesman other than Jim Leonard to buy a car. He's the best! We are also very satisfied with your excellent service department - whether we need something as routine as a simple oil change or something more extensive. They are always friendly and the mechanics are all very knowledgeable and reliable.

Lauren Awe

Everyone was very kind and helpful. I got all my questions answered.

Beatriz Arellanes

They have very good service and many kind people helping with all kind of stuff. Thanks!

Craig Weiss

New ownership has made all the difference.....I have been so impressed with the service, follow-thru, efficiency of your service department since Woodhouse purchased the operation. Would like to recognize Kyle M. for his personal approach, he is a pleasure to work with. I was so discouraged by previous ownership that I went to Lincoln to purchase my current Yukon, but plan to buy this time from Woodhouse....Thank you for improving your customer interaction, great service pays off in the long run!!! Really appreciate Woodhouse's approach.....

Edward Crawley

Great Service after the Sale!...I purchased a used vehicle from Plaza two years ago which I am very pleased with its performance and reliability. Recently I had my first mechanical issue with the vehicle a recurring issue with the front end that happens only occasionally. I had taken it to another service center and they were not able to diagnosis the problem. I typically try to avoid dealerships for service but this experience has changed my mind. They determined the root cause of the issue and fixed the problem at a less expensive cost than the two other service centers. I look forward to purchasing a new vehicle this fall and I can rest assured that in the future,that I will be taken care of after the initial sale.

iliana raygoza

Our salesman Vince was amazing at answering our questions and showing us different vehicles we wanted to see and made things smooth as soon as we picked one. The finance man, John, was the cherry on top to our experience. He went above and beyond to get us the best financing possible. He made sure to let us know he was there for us whenever we needed something.

Natalie Kovar

Jeff and team in Service did a great job of taking care of me in not such a great situation. AGAIN GREAT SERVICE.

Nancy Ost

When we lived in Omaha we always had service at “Plaza”. We are in town now and needed service so decided to go back to Plaza now Woodhouse. Wonderful hospitality and everyone is so courteous and friendly. We will come back!!

Angela Peters

I am always treated with kindness and I absolutely do feel like I am a priority when I come in. Each and every person in the service area has always been very wonderful to me. I do to take my car anywhere else but here!

Dave Reeve

My service was fast and thorough, and included a free car wash, too! The Woodhouse waiting room was clean and comfortable. Fresh, hot cookies were an added bonus!

Jim Duling

Sean Clark and tech Russ Stork were amazing! VERY impressed that the parts department had everything I needed in stock!!

Mel Holliday

My husband and I drove to Omaha to look at a specific truck we were very interested in buying. We talked to Vince and Casey. Both super helpful. They bent over backwards to help us get our new truck.

Joel Mosser

I recently purchased a 2018 GMC Sierra from Frank A. From start to finish Frank was a true professional. He didn’t push anything on me I didn’t need and went out of his way to make my experience a great one. Even more importantly I had my 16 year old son with me so he got to see how a professional yet personal car deal should go. No gimmicks or games. Thanks Frank! I will be back for my next one from you as well!

Adam Monahan

Xavier was very accommodating and easy to work with. He picked up on what I was looking for right away and found it! Very solid experience all around.

Kim SmithConard

They was amazing, I want to say thank you for everything they have done for me.

Rick Blatny

Just a shout out to Plaza Buick/GMC service department. On our way to the airport last week, in Omaha, we had a horrible vibration in my wife's Chevy Suburban, if we drove it over 55, it felt like the wheels were falling off. We were cutting it close to missing our flight so I drove it to the airport that way(slowly). The next day, from out of state, I called around to see who could take a look at it Mon afternoon when we were back. After being told they were too busy at the local Chevy dealership, Steve, from Plaza Buick service dept, could tell we were in a bind and said to bring it by when we got back, as we had over a 2 hour drive home. After showing up an hour later than I told them, they worked us right in, determined it was an easy fix(concreted mud) on the wheels. Cleaned it off, washed the vehicle, drove it to make sure it was ready, and sent us out the door in an hour. With NO CHARGE. I realize they didn't do much as far as repairs, but their accessibility, honesty, and courtesy service is much appreciated. We were complete strangers to these folks, had never been in their shop, etc.... I'm impressed. They have a sweet show room as well. THANKS PLAZA

Er Bedke

Bought new Buick here...great communication through whole process, will buy here again.

Tess Lahmann

This was my 2nd time of coming to GMC Woodhouse in Omaha. It was a good experience. One of the things that I noticed was this morning when I was looking at my oil percentage - it was still showing @ 53% which the oil was changed, it should have been changed to 100%. Might be something remind the service techs to change on all vehicles after changing the oil. Thanks again for the great service. It helps to know that I will be safe when driving my Acadia.

Jenny Christopherson

Gus and Erin were very nice and quick and to the point! The best car buying experience i have ever experienced! Will definitely be back when i buy my next car! And free cookies and ice cream??! Are you kididng me?

Matthew Mazzone

I was traveling from Illinois to Colorado and had a catastrophic tire failure. I came to the dealer to get a new tire. They had the tire my truck needed and said it would take 2 hours. I left and came back in 1 hour and 55 minutes later. My truck was just coming out of the service area when I walked up. Making and meeting commitments is a rare commodity in the car service industry. I highly appreciated the Woodhouse team for doing just that .

Millicent Robinson

They took care of my car and had me on my way in a timely manner.

Melanie Mack

After the horrible experience I had at another large dealer in town, I was extremely apprehensive about the car buying process and going to a dealership. Woodhouse Buick GMC made that process completely seamless. It was by far the best experience I have ever had purchasing a vehicle. When they say Woodhouse stands above the rest they are not lying. They treat you like family and make the process quick easy and seamless. Thank you!!!!

Tina

The Service team at Woodhouse Buick/GMC is great! Making appointments is easy and they even completed the work sooner than expected.

Crystal Ludwig

Clean used cars, great customer service, great prices

Bonnie Nelson

Everyone is kind and work is on time

Jerry Freeman

Quick, Fast, Capable service. We had a check engine light, the mechanic share the error code and then quickly when through the process to figure out the problem. Wham Bam Thank you Man. Solved. Running like a champ now with a new spark plug. 5 stars from me.

leisa Hilden

I came in with my cousin for her vehicle services and walked out with a new vehicle. Gus was amazing and it was the fastesti have ever bought a vehicle.

Joshua C

I have heard good things about Woodhouse and have had family purchase from Woodhouse. I spoke to Conner on the phone about a specific vehicle on the lot, as I live several hours from the dealership. After speaking with him for several minutes, I was excited to purchase the vehicle. Conner even offered to have the vehicle delivered to my home, free of charge. During the negotiation I was happy with the price and requested a small tear in the door panel be repaired before delivery and I would happily purchase the vehicle. Conner agreed and I purchased the vehicle. Upon delivery I noticed the tear had not been repaired. I called Conner to inquire about the situation. When Conner was unable to be contacted, the delivery driver stepped in and called the sales manager (Rich) to make sure my concerns were addressed promptly. I was very appreciative of the delivery driver for doing this. While on the phone with Rich he pulled Conner into his office to listen and be a part of the phone call. I addressed the unrepaired door panel. Rich and Conner assured me this concern would be rectified and they would do what is necessary to make sure I was pleased. After I spoke with both Conner and Rich and had paperwork completed, Ed followed up to verify all promises were kept and I was happy with the service. Woodhouse went above and beyond to make sure I was happy with my purchase.

Rich Anderson

Appointments were available on short notice, Service rep was helpful and knowledgeable, work was done on time as promised.

Thomas Negley

Great service experience for the first oil change.

Terry Root

The service was excellent, Stephanie Garcia, went out of her way to make an unpleasant situation as pleasant as possible.

Jasmine Judy

I have always had a good experience with Woodhouse GMC. From the day I bought my car from Gus to the maintenance. I will always be a return customer.

Catherine Bell

I'm here to get my mom's oil changed for her. Great service and very friendly staff!

Len Pacer

Comfortable waiting areas. Nice snacks and, by the way, the service was done as promised and with a professional attitude. Thnaks

Kenneth Carter

Bought nice truck great experience staff was awesome

Randy Jacobs

Very friendly and free snacks while you wait. Also free car wash any time. Its the little extras that make a customer feel important.

Kim B

Jay Hancock in service has been wonderful to work with. I have had emergency situations when both he and his staff have gone above and beyond to help me. I would recommend him for all your service needs!

daryl snipes

i enjoy service at woodhouse gmc but the price that was charged is far too expensive to continue servicing my vehicles at woodhouse gmc. i was getting used to the price of $59.95 for a oil change and tire rotation but today it was $89.95. i know everything gets price raises but this ridiculous. i recently bought our lease out at woodhouse and referred several people to woodhouse but not anymore

Michael Pierce

Austin was very helpful and all the finance managers and Clayton was was very experienced and helpful

Jonathan Copeland

I highly recommend using Todd Cohoe as a salesman, if you're in the market for a new or used vehicle!

mike barnett

You guys were very professional and great to work with

Boyd West

Service oil & lub on Buick was done on time and everyone was very friendly & professional.

SARA MANGIAMELI

Justin and Jim are fantastic! They totally saved the day for me. After a rough expierence at Greg Young Chevy, they made up for it with their amazing customer service and willingness to help! Now I'm driving in my new GMC Acadia and loving it!

Papa Smurf

Woodhouse Buick GMC is the best as far as I am concerned. Always helpful,polite,and on time with any work I have had performed there.

Sidney Heisler

Jim and Arnold did a phenomenal job! They are so easy to work with and made things happen we appreciate them a ton and will certainly use them in the future thank you so much for going above and beyond you’re a blessing to our family! ❤️

Jim Armstrong

I leased my first two Terrains from Plaza however; when they made them smaller I tried a different vehicle. Big mistake on my part. I came back because Buick and GMC make quality vehicles and I always liked the people in both the sales and service areas at Plaza, now Woodhouse.

Reid Hastings

Stephanie Garcia is a great service rep. Always polite and easy to work with. Buick provides good service!

gregg Dixon

Jim Leonard has sold me 3 vehicles and does a very good job.

Dani K.

The service adviser was helpful and friendly. The job was done on time as promised.

Vanessa Svoboda

Ive always had a great experience with stephanie taking care of me! Thank you! she always has great customer service, and keeps in great contact with me!

Em L

Justin P. "JP²" was great! I had an appointment set, he showed me the GX. I never felt anyone being pushy even when I wanted to sleep on it. I came back 2 days later and leased it! Everything was simple, straightforward, and beyond what I had imagined. I had a couple questions and the answers were all explained in detail. I felt more than comfortable and am happy 💯

Frog Soda

Still going to their Service department for maintenance on my GMC Acadia, they are the best! They treat you so nicely and are very personal. I have dealt with Stephanie Garcia several times and she is the best! I highly recommend them for servicing your Buick or GMC vehicle. You will not be disapointed!

David Reuter

We met some very nice people and worked with a low pressure salesperson.

Manuel Lopez

Great people very helpful

Contact

Photos