Reviews of Carhop Auto Sales & Finance. (Car Dealer) in Omaha (Nebraska).
Carhop Auto Sales & Finance
5153 NW Radial Hwy, Omaha, NE 68104, United States
Description
Information of Carhop Auto Sales & Finance, Car dealer in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Carhop Auto Sales & Finance
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–5 pm
Popular times
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Reviews of Carhop Auto Sales & Finance
Had a great experience again. This was the second time coming here. Carl was a great help with my situation and got me in the vehicle that I wanted without any of the car lot games. Thank you to Carl and everyone at Carhop for the great service over the last two years.
Definitely felt good to have people treat you with respect! Miss Gonzalez thank you for
Your honesty and the smiles!
I came in to the dealership today in hopes of getting into a car with little down and affordable payments. Thank you Carl for making this happen and getting me into a vehicle at an affordable price. The staff was very welcoming and understanding of my situation and my need to get into a vehicle.
Sai was absolutely amazing! She helped me get into a beautiful car! In the perfect price range of payment for me! Down payment was low! Customer service is excellent!! Highly recommended!!
Carl, the branch manager, was awesome. He kept it very real with me and really worked to get me into a car despite my credit and low down payment. All of his sales staff are friendly and very helpful.
Came in with limited time and Carl was super helpful. He got me in and out in my time frame. He also got me a good deal, with $100 less than I was expecting to pay. Thanks Carl, will be referring friends to CarHop
I was amazed at what these people could do. We didn't have much money to put down (nothing ANY OTHER car lot would take) and not the best credit. We left the same day in a car! They fought for us and had us driving. Not to mention an 18 month, 18,000 mile warranty, no full coverage insurance required, and a big plus - after your 1st month payment, you get deferred payments (no payments) for 3 weeks to pay your taxes! What a big help financially! I would highly recommend this place. I left telling them I loved them! Awesome service! Would definitely go back and buy from again!
I'm updating my review, because we just traded our last car in for another vehicle. We needed a winter vehicle and for only $4 more a month and a lower interest rate we were put into another awesome vehicle! Thanks Carhop!
I had a wonderful experience Carl really took care of me. Thanks carl!!!!
Key Stokes really worked with me while I transitioned into a new job, she helped me stay on track of my payments and was very understanding.
Monica helped me find a super nice car, low down payment and fits right into my budget. She was super friendly and nice and very professional. I would highly recommend carhop to friends and family. Monica customer service skills are 100%, she got me in a car within 2 hours no hassle. I provided the correct documents and am very satisfied with my car. She actually was going to get me a car with 0 money down but I went with another option. So sweet and friendly if you ever go to carhop I would highly recommend Monica.
I had a good experience at carhop. Sai White was really nice, she did not judge, She did everything in her power to get me nice car in my budget. I would definitely recommend this sales consultant to everyone.
My van transmission went out on Saturday and Carl Robinson got me rolling on Monday with no stress! Thank you for working with me and helping me get back on the road!
Said White is amazing. She did everything in her power to get me rolling, and I'm rolling lol. I thank her very much. She is definitely a go to if you come to carhop!!!!
Carl at carhop is wonderful!! I’ve had my car with carhop for two years and got my initial car with only $200 down I was able to trade it in today w zero down!! And get a newer vehicle for my family
Carl Robinson did an excellent job helping get into my car!! I had a wonderful experience and I will refer anyone here!
THANKS CARL!!!
Straight forward car buying experience, came in late on a Saturday and my associate, Ashley was a wonderful help. Was able to find a vehicle that doesn’t break the bank and checks all the boxes I need. Was able to get me into something where most places weren’t able to.
Would recommend anyone to stop by and check them out if you’re looking for affordable vehicles
2022 Update: Been back in to purchase another vehicle, another great experience. Monica went above and beyond to find a vehicle that fits my needs.
Was a walk-in to CarHop looking for a vehicle. Sai was courteous and very helpful. We were able to get me on the road very easily.
Carl is super nice salesman...he make sure if he can help you into a vehicle then that's what he will do...I will be sending ppl his way for sure
Perla was amazing got us in and out, great customer service! I will come again and i will recommend.
Was a long wait but worth it perla got me in a vehicle and I appreciate it allot different worth checking out
Sai was the greatest and very nice got me in and out within an hour and that’s only because of the paperwork lol I would recommend CAR HOP to anyone I’ve been to 7 car lots this week and only got approved here at CAR HOP !!!!
Katie Cisneros was an amazing person to work with after going to several dealerships and getting the run around with no results. From the time I walked in there she worked incredibly hard to get me into a vehicle I was looking for in my budget. I ended up driving away with a wonderful car and completely happy with my purchase after working with Katie. 10/10 I'll recommend her to anybody!
My experience here with Monica Balbuena has been great. They have worked with me and was patient with me for getting my required documents. They was professional and very friendly plus answered all of my questions with a smile. They greeted me with a smile as well and was always friendly. They was willing to work with me when no other place will.. I would recommend this place to everyone who's struggling to get a car!
I came here almost 2 years ago for my first car. And even though I was a hard client to deal with I’m so grateful they gave me the opportunity to own my first car. Now I’m trading that car with them and the process was easy and they were great! Easy to work with. I am absolutely so grateful for the team here!
I was looking for an suv as I was unable to trade in with my current dealership due to me working a serving job, understanding my situation Monica gave me a couple options based on my approval choices. Unfortunately I was on a tight budget so I had to pass on the vehicles available for me at that time, but a week later Monica still had me on her mind and called me as soon as the perfect match vehicle came into the lot!!!! I’m very grateful for her consideration and efforts into getting me into my new vehicle. She did an amazing job!!
It was a long wait. But Carl promised he could get me into something. He delivered. Great experience.
Carl was amazing at his job!! Customer service was top tier !! Glad I decided to come here !! They really are here too help you!!
Perla was amazing, she was quick and very helpful with any questions I had.
Sai and Carl took their time and worked with me. I really appreciate them. The patience is everything
Carl was amazing. Got me in the door approved and out as smooth and quick as possible.
Thank you Carl !! Got me in a good car even with bad credit will continue to come back. Even stayed longer than open to help me drive away
Carl,
Thank you so much for all of your help. It has been so hard finding a car for me and my family and you made this process much easier. My family thanks you for you help. Happy Holidays 🎉⛄ …
They got me approved & that’s what I needed! Makes my life a lot easier! Thank you Perla!
Perla helped me. I have gotten 3 cars from car hop and the customer service is great. Thank you
Carl was awesome provided quick and fast service. Immediately greeted me and helped me find something that I wanted to drive
I was having a terrible day before coming but Carl really helpped me and made my day a whole lot better!
Carl the manager I appericate all your hard work in getting me the car I wanted thank you very much
Katie really helped me out she made it her mission that i didnt take a broken unsafe car home thank you so much katie you are my hero
Carl was absolutely amazing! He was the only sales person in the building and was literally working between 3 different customers including myself. No complaints so far. Definitely recommend for someone trying to start or build some type of credit. Just be open and honest and they will go above and beyond to get you into something. You gotta be willing to go above and beyond as well though.
Sai W. was so great! She was friendly and very helpful. She was able to get me in my vehicle within an hour with no down payment. This is my second purchase from Carhop and I've had an awesome experience each time. Thanks again Carhop especially Sai
Carl was really helpful they have a good selection would recommend for first time or bad credit car buyer
This has been an excellent experience for me I got approved for a vehicle I wanted and was interested in. The sales representative there Kate worked hard for me and she got me a great deal. I highly recommend this company to anyone who is looking to get their first car with no to bad credit. Thank you so much CarHop for my miracle vehicle!
Carl helped make the process fast and painless helped find a car that fits my needs and was really friendly and professional
Katie Cisneros was very friendly and helpful. I had been to another location earlier today and was not impressed. As soon as I came in the door Katie greeted me and was ready to help me find a car that worked for me. After a few questions Katie found a SUV that was perfect for me in size, down payment, and monthly payments. I will definitely go see Katie when I am in need of another vehicle.
Carl and sai are great! They’re both wonderful to work with and make the process fun and easy!
Monica was awesome. It was a quick and delightful experience. She got me a great deal and I was on my way. Would most definitely recommend talking to her if you’re looking for a car.
Monica is an incredible worker. I truly believe she went above and beyond to get me in a car today! I am more than greatful to have the opportunity to work with such a knowledgeable individual.Monica thank you! Definitely 10/10 highly recommended.If you go to car hop ask for MONICA!!!
I went in with little credit and little chance of getting a car until I met Katie. She was wonderful. She helped me through the whole process and eased all my worries. Definitely will be back!
Monica was FANTASTIC!!! She got us into an SUV that we have been wanting for awhile now. I definitely recommend going to carhop for Monica! She’s very friendly, polite, patient, and great in car sales! Gave us all of our options and went above and beyond for us. We definitely will be back !
There awesome! I came in told about my Situation. They understood an Katie Cisneros was determined to get me a car today. Now I’m driving off the lot. Customer service is great the people are great. Nothing but smiles.
Carl and Perla thanks you guys rock! Carhops got me covered in the time of need. Walked out 0 down even with terrible credit. LESSSS GOOOOO!!!!
I have nothing but good to say about my sales person KATIE! I called she asked when can I come down. I got here here and she took full responsibility on making sure I drove off the lot today with a vehicle! If your in need of a vehicle go see her and the rest of the team there! Best thing is $0 down which means I can use my anticipated down payment for gas. So go enjoy the experience.
I honestly had no kind of hope on getting a car, but honestly walking in and talking and working with Katie she put me in a car right away and it made me feel so much better! I honestly recommend coming to this location and asking for Katie she is amazing! I am one happy customer. Thank you Katie
Carl was super helpful got ne into a really nice equinox
Carl was very respectful and helpful. Got me in to a vehicle. In very good time
Dealing with Sai White and just carhop in general was such an easy and smooth experience. Sai White was freaking amazingly awesome!
Best experience with getting into a vehicle ever. Thanks to Carl & Sai extremely happy with the results do recommend.
Katie was super nice and helped us a lot with the car and was fast on it she has sold me 2 cars and they both run really well we will always come back for her in the future great place keep it up katie
Sai was amazing! She was so helpful and she definitely did help us leave with a car SAME DAY! Thank you so much Sai you were a lifesaver.<3
Ashley was amazing! She was very supportive of what I needed and helped me compare vehicles. Ashley had another customer before me and was able to take care of us both in a timely manner I wasn’t there very long she explained every question I had about the vehicle and the paperwork was very quick to complete I recommend this location as well as Ashley to everyone who needs a reliable car and doesn’t have the finances to buy a fancy brand new car they have helped me out both times I have went to them with very fair prices and excellent staff
Monica was extremely helpful in our situation and is great at explaining the different options we can move forward with in our situation! Highly recommend working with her and appreciate her!
I enjoy the customer service I receive from carhop. I’ve had an account with them for over a year and they’re always helpful. My account manager Alma, is always understanding and whenever I’m going through finically difficulties, she always finds the best solutions to keep the payments as up to date as possible. I would definitely purchase another car from CarHop & recommend them to others.
I had worked with Katie Cisneros and she was very helpful I have bad credit and I’m young with a repo on my record and she was able to help me get picked out for a car and something went wrong with the dmv so I wasn’t able to get that car and she was still able to have me walk out with a car that same day she is very helpful and energetic and she actually cares you won’t find that at any car places and like she says she a scrapper and she was able to get me a car with a low approval i would recommend her 10 out of 10 times
Wasn’t sure at first how it was going to work but they were very organized and helpful. Made me feel comfortable and confident about my decision. Everyone was very nice. I am very happy with my new car!!
Ashley and Carl are awesome. It took a little longer than I thought it would but they got me in a great vehicle that I fell in love with the minute I saw it. Both made the buying experience enjoyable. This is my second vehicle from them and I will continue to go back when I need a new one. Great people, Great Service!!!
Sabrina did a great job with finding me a reliable car.
Monica was very personable and courteous. Answered all my questions. Made this my fastest car purchase to date. My third car I’ve purchased from CarHop! They helped build my credit so I was able to purchase a home! Highly recommend CarHop
I worked with Jared and his customer service was fantastic. Very helpful and knowledgeable about the cars they had on the lot. Even went the extra mile to make sure a couple small things with the car were taken care of. 10/10 would recommend Jared at. Carhop in Council Bluffs.
Katie is a joy to work with. I truly appreciate her patience and mild manner tone. She knows exactly what to-do to get the job done and executes it with the grace and optimism. Katie is Great!!! (In my Tony the Tiger Voice)
Monica was amazing, we provided all the documents she needed and she got my grandmother right into a 08 Ford Escape no engine light or anything wrong with it for an affordable amount a month !
A lot of companies wouldn’t approve me because I had poor credit. Monica did an outstanding job helping me get into a suv that I actually wanted!! She thought about me but not only me my kids as well. If you have bad I recommend carhop . Best customer service I seen in a long time.
I've had a very pleasant experience since I've had my car through CarHop. Ms. Alma is amazing and very helpful. She is always willing to work with me to help me stay on track. Thank you Ms. Alma for always giving me the best customer service and for always being so willing to help.
The account manager Alma has been nothing but wonderful and helpful. Being a single mom, and life happening, she genuinely cared for me through tough times. I highly recommend this place and Alma will be on your side day. Some account managers will not work with you or even care. She is always on my side.
Katie Cisneros is the best!! A true Saint, helped me get an amazing vehicle. If you need a car please always come here!
This place is amazing. Carl is a superstar. Without him, that place wouldn’t even be able to do anything! He was the only sales rep and still got people in and in a car and out. He killed it. I recommend HIM. The cars are good but he is what makes the place great. I will come back to him every time if I can.
I came to Carhop because I had been to Sonny Gerber and Cars2Day and I did not have a good experience while test driving these cars. I was very disappointed and had almost given up, but I remembered driving past Carhop so much so I called and they were extremely helpful and had me come in. They were able to get me in a 05 Ford escape they just got in that day. The process was super easy, stress free and most importantly the payment fit my budget. My credit is poor and if they were able to help me, a single mom of 4 boys that all are in school then they can help you too! Thanks so much to Ashley and Carl for helping me and making this the best experience I have ever had. This was my first time ever having a car payment so I’m so thankful! I would recommend them to anyone looking!
Excellent communication. Very transparent. I went in with some concerns after dealing with a previous dealership and Carl and the team worked with me. It took some time however they made it clear that you don't want to be rushed in a process such as purchasing a vehicle. Great experience. If you are looking for a vehicle and you are unsure about your credit don't feel like you are alone in that realm. They got your back at Carhop.
Perla was great and the experience was easy and stress free.
We went into Carhop with no expectations of being able to drive off the lot same day. Ashley C. went above and beyond to make sure we found the perfect fit for our needs and budget. We were amazed at how easy the process was. Definitely recommend Carhop to anyone who needs to find a vehicle that will work for their payment schedule. Everything was transparent, we never felt like we were being "sold" on anything, no pressure just pure customer service!
Katie was absolutely AMAZING! The whole staff was great I recommend going there if you need a car it was fast and easy. I wish I could give 10 stars ❤️❤️❤️
Despite a few worries that I had before arriving, Katie made me feel comfortable and assured me she’d do her best to help. She lived up to her word and I walked away with a vehicle that I’m pleased with. Thanks!
Katie is AWESOME 🤩. She really helped me get into the vehicle 🚗 I wanted. Great 👍🏽 Attitude and Good Customer Service Skills. …
Carl is the bomb , he is very friendly and does all he can to get you into a Great car at an affordable price. Go check Carl out for the best deals!!
Monica here, was absolutely amazing. I’ve been trying to get a car for days. It’s not my dream car—but it’s exactly what I need. She was so kind and understanding of my circumstances. Thank you for your help, and carhop too.
The sales rep was really nice and knowledgeable. She made me feel comfortable buying a car and they had a good selection to choose from. For a low down payment I was satisfied with what I drove off with. Good customer service.
I've been with Carhop for a some time now and am very close to paying my vehicle off. I want to take this time to mention one of the people who work at this location in Omaha. Alma has always been helpful and has great customer service. If feels good knowing that she is there to work with you and help in anyway she can to keep you with your vehicle.
Thank you Alma for being the caring person you are, and its always a pleasure talking with you when I call. Please don't change.
Car Hop was amazing! Trying to re-build my credit back up and could not get approved anywhere. Car Hop worked with me and got me approved in just a matter of minutes. The girls working there were so kind and patient and really explained their process and answered all my questions. Thank you Car Hop!!
I bought my first car here. Caleb was the person that helped me, he is EXCELLENT! Very friendly I would recomend car hop to anyone and for great friendly service I would ask for Caleb hes the man! Hes GREAT at his job! Very helpful, very informative, honest, and does his best to get you into a vehicle.
Omg this young lady Sai white worked overtime to help me get a new car 🚘 much love …
Monica B. Provided the best car buying experience I’ve ever had. She communicated with me through the whole financing process and made sure to clearly explain paperwork and warranty coverage. 10/10 recommend Monica at Carhop !
I would definitely recommend CarHop! They helped me get in a car for a low down-payment! The process is a little long but definitely worth the wait. I had struggled with getting approved especially during this time but they were able to help me and I love my new car! Thanks CarHop!
I have an update. My original post was 7 months ago. Today is 7/15/21. I have totaled my vehicle and Alma has been a pleasure to work with. Always answering my emails and calling me with updates. They are the best dealership. I have moved out of state and isn't one near me or I would go back to them! 10 Stars!
Monica did such an amazing job helping me get into a vehicle that I so desperately needed for my family. Would recommend her everytime
Alma is absolutely the best!!! She is very helpful and works with you in all circumstances! She actually is the only one I will speak to when setting up my payment arrangements!! Her people skills are phenomenal!! Pleasure working with such a great woman thank you Alma!!
My carhop finance manager Alma is amazing! If I had any problems she was the first person to go to bat for me. She always made sure I was taken care of. Alma is very easy to talk with and very quick to do what she can to make sure you are able to stay on track with your payments. I would definitely recommend her to anyone who asked. Alma is a delight and I am so grateful for her!
Because of Alma I am looking to continue my business with carhop to get another vehicle.
Girlfriend texted me and said hey let’s go to CarHop and take a look at least for now, and well I’m signing my final documents and I’m leaving with a car tonight. Katie, at the 52nd and Northwest Radial location, helped me secure a vehicle, she went the extra mile to ensure that we left happy and with a vehicle. Definitely was one of those moments of this is an opportunity that doesn’t come around often so I took it.
Carl,versi and Monica are awesome .I can't say enough good things about them. They were awesome.Iwant you to know you couldn't have better sales people .thank you guys for everything.
Went in not knowing what to expect with crao credit. Ashley made feel like a welcome customer and put me at ease through the whole procedurr. Got me set up with a very nice minivan for my disabled wife. I will not hesitate to return there in the future!
Sai was amazing. She was very patient with us and the other customers. Sai made sure everything went smooth. Go buy a car from Sai.
My experience at CarHop was one of the best I’ve had when it comes to buying a car. My consultant Natasha had such a bubbly and welcoming personality that it made the entire process a lot of fun. Despite having to stay almost an hour after close to complete my paperwork and everything she still had such a positive attitude up to when I was leaving. I didn’t have much for a down payment but she definitely worked with me and with my budget to get me driving in an incredible car the same day. I will definitely be recommending people to go and see her !!
Second vehicle I've bought from the Omaha location, Katie Cisneros is most helpful, and fought to get me in a newer vehicle in spite of my credit being less than perfect. Thank you Katie!
Ashley Cameron took care of al my carhop needs today. It was fantastic and attentive service. She worked with me through my situation and got me into a nice vehicle at an affordable rate. Would definitely recommend them to anyone looking.
I highly recommend the car hop in Omaha Nebraska! Katie was very nice, sweet and understanding and she understood what my needs where and are ! She’s the most amazing person ever !!!
Katie has good personality. She has a positive attitude when it comes to herself and the customers. She always meets and greet the customers with well respect.
We had a very easy and unstressful experience buying our 2 car cars from Carhop Omaha. Thank you so much!!!
Carl Robinson was very efficient and clear when it came to getting us into a better vehicle for our coming new born! Quick and easy approval into a reliable affordable car. Very Appreciative of your help! Thank you!
Carl was fantastic! He got me in and out in a couple hours and I drove away in a decent, reasonable vehicle. Once this car is paid I will be back as a repeat customer because I was treated with courtesy and respect in spite of my poor credit history. I felt like more than a number or sales quota.
I went into carhop looking for a SUV and I end up getting it but realizing once I got home and drove around in it for a little bit that I wasn’t that comfortable with the car so I called carhop back seeing what could be done and Monica was really understanding and helped me find a vehicle I felt comfortable with, she’s kind a very helpful.
This is to say thank you Alma, Omaha Senior account manager, for ALL of assistance and professionalism.... She hasn't failed me in my attempts to become in good standing with car hop. If it were not for her you would have your car back
Car Hop really came through for our Family. When we weren't able to get a loan through traditional means, carhop gave us the chance we needed to purchase a car, which we still love. Alma, in financing is always a pleasure to work with. She was with us all the way through the process! I highly recommend this Company.
Carl and Monica did a fantastic job getting my family into a dependable car in a reasonable amount of time, complete ecstatic and grateful for the folks at Carhop and their hard work!
I purchased my car about a year ago, and I have had a couple of employment issues which required me to change payment dates as well as payment plans. To my surprise, Alma, was able to help me to stay on track with being able to get the adjustments needed to fulfill my contract options. She has been very respectful, understanding and professional in the handling of my personal situation. By far the best account representative that I have encountered. I would recommend this location for anyone needing to make a purchase if you are in need of a car purchase and is having trouble with traditional auto finance programs.
Katie is absolutely amazing. Everything was smooth, great customer service, lovely personality and she has an absolutely gorgeous smile.
Great service..nice cars. Ashley did a fantastic job getting me into a nice vehicle. Good affordable prices and monthly payments. If your looking to purchase a reliable vehicle visit Ashley at Car Hop Omaha she will get you right💯 …
Alma R. is the absolute best account manager I have ever worked with or talked to. She is professional, warm, genuinely cares. I miss making payments in person because I don't get to see her! When I first met her, well, if it weren't for her, specifically, I would not have been a repeat customer. Thank you, Alma for all you do.
If you need a car GO HERE! Carl and Natasha are GREAT! Superior customer service!!! They found exactly the right car for me! Affordable and Awesome! I'm so so happy with my new car! The experience was quick and hassle free. I drove out the same day with my new car! Definitely would buy here again! and You Should Too!!!
Ashley called quick to finish up my application I did on line. Worked with me on a low down payment and low monthly payments. She wasn’t pushy at all and very sweet. Great experience would definitely recommend. If you go to or call car hop in Omaha ask for Ashley. 😁 …
Sai thank you so much! I love how you worked out everything with us🤍 …
Great service, go to Monica B she’s very nice and will help you get in a car today. Go shop with her at nw radial car shop. She will hook you up, take your taxes and go get you a great car from Monica B you’ll thank me later
Monica was really nice and helpful she's helped me out to try and get me a car for over a month now and today i was finally approved. I fell in love with the car from the start. Thank you!!! You guys are amazing!!
Very happy with our experience with Carl today. He got us into a nice vehicle suitable for my whole family and payments within my budget
Omg they WOW ME TODAY 10/22/2021 I need to bring in 380 for my down payment and so he knew my situation is name is Karl and his team work with me and he told me to come in they work with iam super happy. With my start car 🚘 then he let me drive up today awesome people you guys need to come see them they really do value at the end of it all🥰🥰🥰🥰🥰 happy to drive off the lot
This is the second car I have gotten from them and it was as easy the second time around as the first. Carl and Natasha helped me 2 years or so ago and again made me feel like I was a valued customer. They worked hard to find me a good car with a price I was comfortable with paying. Thanks again
I was recently in a accident and my car was totaled. I didn’t have the best credit and I knew getting a car would be difficult. My husband and I came to Carhop and test drove a couple of cars. We didn’t buy a car that day because we couldn’t get the payments where we wanted them. A couple of weeks went by and Carl called me and said they have a car that is a nice car and falls where our payments needed to be. We went test drove the car and purchased it that night. They went above and beyond helping me get a car. I would highly recommend them to any of my friends.
Brandon Robinson is awesome to work with! Spoke with him numerous times and assured me he would get me into a vehicle, He went above and beyond to make it happen. I recommend Carhop of Omaha to anyone that needs help getting back on track.Thanks Brandon!
Had the best experience here! They helped me get the best car for me helped me trade in my old vehicle highly recommended to come here!
Katie worked so hard for me and helped me overcome any obstacles to get me what I needed within my budget! I would recommend her to anyone!
Three years ago I needed to get into a vehicle right away and carhop was the one who excepted me... the staff is awesome but most of all Miss Alma. Every time I need to make payments or had questions she is the one I go to. For 3 years miss alma had been the one to help with any concerns or issues. Thank you car hop and when Iam In The market to buy another vehicle I’ll be back.
Alma was a absolute joy to work with very punctual!! Helped me get all the information on getting my transferred to florida! she’s a keeper for sure love her southern hospitality!!!
Alma was absolutely amazing!! We called in behind on our car due to covid messing up my wife's and my job, and she got us safe and sound so quickly! She was also very understanding and sweet!
Monica was very helpful and professional during the sale and made sure I had what I wanted in a decent amount of time. Thank you Monica for your superb help.
My fiance and I were not satisfied with our cash bought vehicle and so we visited Carhop not sure what we were going to find out...
Maurice made our experience the best and got us into a reliable, nice, and low payment vehicle. I have never met someone as nice as Maurice, I would recommend anyone to come to the N W Radial highway location and visit with Maurice! The manager Carl is awesome also!
I was in and out driving a very nice car within 2 hours not even! I am so happy we decided to come and look.
Maurice and Carl will treat you right, they will do anything they can to make sure you get into a better more reliable car.
Thank you once again Maurice, Carl, and of coarse Carhop themselves for allowing us to be satisfied ☺
I have had great customer service experience at car hop and I am currently on my second car with them :) I will say though, Alma is a hidden gem within the company and whenever I speak with her I am at ease! Aside for the sales associates it’s nice to know somebody is willing to go out of their way and make you feel valued!
Natasha and Carl were amazing. I was super discouraged and they got me off the lot with a vehicle I loved. They were super understanding and patient, and my vehicle suits me and my son perfectly. Go to carhop and ask for them both they are amazing!
I went in after having a conversation on the phone with David. I was not expecting to leave with a car. David was super nice and helpful. He explained everything well and put me in a car that was affordable for me. I dreaded buying a car from a dealership and he really helped make it simple and easy. His personal experience buying a car through Carhop also made it assuring that it’s a legit business and personally recommended. Thank you David!
Carl was the one who helped me. I went in with zero dollars and not really expecting much. I got approved with zero down and the type of car I wanted, a suv. Carl was very nice and personal able.
Alma has been working with me and helping me figure out my car payments.
She is such a nice lady, She is very respectful an knows what she is doing.
Thank you for helping me figure things out Alma. Bless your heart ❤️
They were very helpful, worked with and got me into a vehicle.
Thanks
If you do come go work with Sai! Very professional and helpful!
Car Hop Finances has been a great help during this pandemic. Ms.Alma, is an extremely amazing Account Manager and she has helped me tremendously. The heart that she has is genuine and she really loves to help! Thank you, Ms. Alma you are awesome!
Perla was amazing! Highly recommend carhop!
Katie cisneros was so polite an helpful to me she explained everything to me and got me in a vehicle that I absolutely admire and the payments are affordable I recommend asking for her if you come there very pleased
I had problem trying to get a car with a repossession on my record. I been through carhop before and they work well with me. So I decide to go back and for the second time they help me get into a car. Thank u Ashley Cameron for helping my because I thought all doors was closed on me. But u and carhop help me a lot so thank u carhop u will always and for have my bussiness.
I'm extremely big on giving "Great Customer Service." I believe there is two brands being supported and elevated during a customer service interaction, the brand of the company and the associate providing the service. Alma with Carhop provides a level of service that the customer can relate and rely on for courteous service. Every time I have to call in with a question or a concern, Alma is a pleasure to talk with and reassuring which makes me feel at ease especially if I have to make a payment arrangement. Many companies say "call us if there's a problem," Alma's helps ease the stress when I'm looking for a solution.
Thank you Carhop and Alma! Two Brands I can Trust!
I'm a third time customer with Car Hop. I'm just about done paying my third car off. With the Covid and making a move to a different State, my finances have been tight. I just want to thank Miss. Alma for helping me through the tuff transition. She is always positive and willing to help. With her help I see the light at the end of the tunnel.
Carl was fantastic in working with me to get me into a vehicle. He worked hard on my behalf. He was understanding when I expressed my concerns. He explained things to me when I asked for clarification on something. I would definitely recommend Car Hop to my friends and family.
Ashley was amazing and really made the experience swift and easy. I never knew it would be this effortless to get a car. It was like picking up groceries. I was in and out and left satisfied.
Monica was Great, Carl as well with helping me get into a car Today! They understood my needs and Got me ready to pull off the lot happy!
Came in on a Saturday and found a car I really like. Sadly I couldn't afford the monthly payments. But less then a week later they called me and say they had a car more in my payment range. They definitely work to help you get into something.
I contacted carhop today and spoke with Alma she was amazing and provided excellent customer service, she helped us apply our skip a payment option. We love carhop ❤️ thank you Alma your amazing 😎😎😎 …
Very nice salesman he got me into a car I love thankyou
Monica was a big help today! She made the process completely painless and she was able to help get me into a car that day.
Monica was extremely helpful and pleasant. Her ability to guide me through the process made it very easy for me. She will in my book be successful with her career here. Thank You
Ohh.. Carl Robinson.. He is an Angel. He has to have wings growing out of his back. Bless his heart, soul, and mind. He worked hard on getting me to where I needed to be. I am so grateful and appreciate him for his hard work and dedication. I recommend car hop to any one. Ask for Carl. I am a happy, happy, happy customer.
I'm so glad I walked into carhop. Miss Ashley took care of me, Even tho I couldn't make up mind and she wasnt pushy at all and she handle all my son's questions like a champ. I would recommend Miss Ashley to anyone that's looking for their first car. Thank you, Carhop and Miss Ashley.
I walked in of course expecting to not be approved but long and behold I got into a new car! Carl was very helpful and very honest about everything . He made sure I got something I could afford and liked . I'm very thankful to get a fresh start in a vehicle that's going to last!! :) couldn't be happier !!!
I have been a long time customer for Carhop. I've always tried to maintain my payments, but sometimes life happens and I fall behind. So when this happens I make sure to talk with Alma. She makes sure im taken care of. If you can work with her she will certainly work for you!! Thank you!
Thank you carhop! I have been with car hop since 2014! Ken has to be the absolute best! In 2014 he helped me get a great car that I have never had any problems with! Now in 2016, he helped me trade in my car to carhop and get an even better car with them! Car Hop has been so good to me! They have helped my credit improve, they are super friendly and know me by name when I come to make a payment! Car Hop truly does work with you! Thank you so much to Ken for helping me, I really appreciate it!
We got in a lovely new (to us) car today. The staff (Maurice and Carl) at this location were personable, helpful and fun. I think my toddler enjoyed them the most!
I loved being able to test the car for a couple of hours (due to an appointment of ours in the middle of the day) before REALLY deciding if we wanted it. While testing the car, I was able to call them to ask about the few problems with the car that we had. They have already lined it up for these items to be fixed.
Thanks, dudes!
I had a great experience with this location. I unexpectedly needed a new car and didn't have great credit or a lot to put down. The staff worked hard to get me in a quality vehicle right away. Maurice showed empathy and made the process seamless and enjoyable. Love my new car.
Alma was a wonderful sprit. And made the payment process really easy and took the time to get everything squared away. And alma is really good at keeping the costumer informed of any issues with their account.
Came to carhop because my current car broke down and needed something to get me back and forth to work. I wasnt initially approved the first time but that didnt stop ashley from trying again! She told me to come back in a couple weeks and I did, ended up leaving with my new-to-me car!
I came into trade in my Santa Fe and Ashley was able to help me find exactly what I was looking for! She was awesome! Definitely recommend CarHop to anyone in the market for a good used car!
Udate: 2021 Spoke to Alma today. who helped me all through last year and even today. When money was right she made sure to call and say hey Adrian how can help you. Even when I was at my mental end she'd say nope we aren't going to give up. Make the payment you can and be on time the next 6 times. We'll get you back on track. I've never had a rude moment with her or any account manager and that is what keeps me making payments. To be honest I believe there was even a prayer session. It was what I needed to keep going at work, home, parenting,
paying bills. Here I am still a customer and I'll be bringing my child in as soon as she turns 18.
2020, I walked in wanting the Kia but that was a no go. Did they, David or Natasha let me leave no no no no they worked with what I had and well I almost had to go over a bridge and I do not do bridges! Lawd no. Natasha went for me and recognized my truck needed a little love before coming home to me. She got it fixed up and David listened to me fuss and assured met that I'd be happy once they got my truck squared away. Once it was ready for sale and I got a call and I was on the road! I got hugs and smiles as I was leaving and that made all the difference for me. The beginning was rough the middle and end smooth and I'm grateful my son Eugene said mom go there they got you. Yes indeed they all took care of me. Now, they may of needed a drink once I left lol. I'm a happy customer though. Thank you CarHop!
I have been a car hop customer for over five years and I highly recommend them. I ran into trouble call talk to alma and she calmed me down and helped me solve my problem. They are great people.
My account manager Alma though! Not only are there very easy to talk to, not making you feel like less than you are but very positive to talk to. Very easy to work with. Highly recommend!
I had a great experience! They were very helpful and did their best to find a vehicle that matched my needs and wants. Thanks!
Fast, friendly, and eager to help you ride away on 4 wheels. They really went above and beyond for me. Impressive if I may say so
myself. Monica was amazing.
Carl Robinson was a great help and very professional. Had quite a few blemishes on my credit recently and he was able to get an approval through. I would highly recommend him and his staff!
All I can say is you have a amazing rep in Alma . I went through alot the last year and everytime she calls me she's warm and pleasant and makes me comfortable even when my finances weren't amazing. Very few in her line of work make you happier after the call even when you know it's about money. Get a fleet of her type!
Went in today with my fiance & met with Natasha , she was sweet & very helpful .. She helped us with the perfect car for our family. She did everything she could to get us driving off the lot that same day. This is by far the best service we've ever recieved from a car lot , THANKS ALOT !!
I came in to car hop after work looking for a new car and Carl helped me right away got me approved and I left with a car I actually felt comfortable driving! I even came in late he still helped me out I appreciate it so much :)
Sai was amazing , she got the job done and fast
We walked in the door and David said "I will get you in a car today." I didn't believe him. I will admit, I HATE salesmen and did not want to be there. However, David displayed a personal interest in our situation. So then I said ok he's not so bad. He presented options with SUPERIOR CUSTOMER SERVICE. He was genuine and not fake like most car salesmen. David truly lived up to his promise. We were able to walk out with a new 2018 SUV. If you want a salesperson with excellent communication skills, ask for David! He will truly work hard to get you in a vehicle. Thanks to David for being the BEST salesman I ever met!
Belinda
Monica was very helpful and pleasant to work with. Super impressed that I was able to get into a vehicle at a price and style that worked for me. Thanks. :)
Alma it has been great and very pleasant to talk to. She's always looking out for my best interest and working with me when I struggle sometimes with a payment but she understands and is willing to help she does a great job!
The account manager Alma was so helpful she was so easy to talk to made me feel like family.... I was going through life problems and she made sure b4 we got off the phone that I was good...... she really made it so easy...... I would like to say thanks again for all the help
I had a bad situation I was dealing with and Alma helped me get it figured out. Best employee Car Hop has in my opinion. Very understanding and helpful thank you again Alma!!
Perfect Experience everyone there was fantastic and Monica made it a wonderful and easy experience all around!
Katie Cisneros was amazing with getting me into a car today with my situation never forgot that u was waiting kept me informed thank you katie
Larc was great. Came in with not a lot of hope, been turned down most places. He worked with me and finally something went right. Great service. 10/10 would highly recommend. Ask him about his kung-fu demo. Bryce sends his regards.
Coral was amazing helpful and good looking loved his services 🥰🥰🥰 …
Best car shopping experience I have ever had
Natasha was excellent at helping me get in my dream vehicle, even though she was very busy with other clients, she was always available for questions and getting me my beautiful Ford Escape.
Very happy customer..
I would recommend Carhop to buy your next car. The whole Carhop team had great service, but I would like to specifically thank Ms. Alma for always being helpful. She is an amazing.
Ken was awesome to work with! When I came in he told me exactly what I had to do to get a new car. He did everything he could to absolutely make sure I got into a nice reliable car. So excited to have my second car from car hop!
I Delores Henderson purchased a Chevy equinox from car hop Carl was awesome he was very helpful and a awesome guy he worked with me and made sure I drove off in the vehicle I truly wanted he was full of energy and very concerned and he made sure it all worked out for me.
Katie was a great help and helped me get the car as fast as possible and outstanding customer service
I recently visited this business to make a couple car payments for a close friend who passed away about 3 weeks ago!! The staff was very friendly and helpful too!!! These were the only times I had been there & they treated me very well and helped me since I wasn't sure what all to do & they also wanted me to tell Marty to take care of himself & get better...the Lord decided he suffered long enough and new he was dealing with alot on his plate. RIP MARTIN DELOA JR!!! Love u MISS U
I had a very good experience with KEN. We showed up with no credit and a very small down payment. Ken was able to get us financed and into a new van with 3rd row seating to accommodate my growing family.
On top of everything we were in and out wothin only a few hours. I wasn't expecting it to go down that fast
Ashley was amazing. She was genuine from the beginning. I was limited on my search yet she made sure I was comfortable with my purchase. Will be going back to her in a couple years for a trade in. (“
Mr Robinson was very professional and team oriented with his sales. Carhop is a highly recommended place too get a car, they negotiate with people who don’t have a ton of money to spend, and they are very reliable. Most importantly, they make sure you leave with a good working car. I would highly recommend carhop. The location off of NW radial HWY in Omaha, NE
Katie at Carhop on 52 and North radial was amazing in getting me approved and in a car and she is as sweat as it gets beautiful inside and out
The fellas here at CarHop were absolutely amazing! Caleb, David and Carl were so helpful and found us a great car. Will definitely be doing business with them again.
Got amazing service from everyone in the office. They were all very welcoming and right to the point. Natasha, David, and Carl were professional yet fun and made the experience as smoothe as possible. Thanks for the fantastic service!
Ken mapes was amazing with helping me and my mother find the best car for us! He was very patient and helpful with me. I'd definitely recommend coming here for a vehicle I had no credit and I was able to leave with a super nice Kia !
Got us into a great car quick and easy with no down payment. Great low payments. Great customer service. Brian and Theresa were very helpful and did everything they could to help us get this 2006 Chevy Impala.
Ms Alma is the best !! She has helped me every step of tha way and never hesitates to figure out a way to help ! Any issues Ive had , she handles them quick and easily ! Never had any problems with her 💜 …
I am at a loss for words! Absolutely happy with the customer service that was displayed today. Thank you Monica! Tears of happiness!
Carl is a really great person!!! I was in need an he leaped me tremendously!! I appreciate everything he has done for me because I hate car shopping and I hate car payments but he got me where I needed to be !!! Thanks for your professionalism, and being honest! Could have offered me a slice of pizza but I’m going to Longhorn anyways 🤣
Alma was a great help today!! Thank you so much for talking to us and making sure we understand everything. Southern hospitality is wonderful.
🌹 roses are red violets r blue come to Car Hop an see Carl becuz I do. 😉 …
David, My Sales Person was Amazing in finding the best car for my needs! If Anyone is looking for a great Auto, Please see David, he's Amazing!!! And will do Right by you. # LovingCarHop... ❤️
I would like to say alma Help me 1000% more than I expected she was positive she made sure that I was able to fix my situation she gave me inspiring words she is one of the best people I talk to today and I am highly blessed to have her to help me today and most definitely I am so blessed that you guys have her on you guys team.Thank you so much.Alma Rocks.
Thanks to Monica for making everything easy. She was helpful and I would definitely recommend her to anyone !
I currently was going through a tough time with keeping up with my car payments but Alma helped me start getting back on track every step of the way she believed in me she is tremendous asset to this company If wasn't for her I would be at where I started from!!!Alma is the best
Great Service from both Kaleb and Carl. Got me into a nice clean 2014 vehicle that I really enjoy! I love the warranty they offer unlike most buy here pay here that doesn't offer one.
I have been with Carhop for about a year and a half, and I was surprised at how easy it was to get a vehicle. However, out of all my experiences there, Alma has been the greatest gift to me. I had an issue with a vehicle, and I expected some serious issues from it. Alma got ahold of me, and she worked magic, serious magic, and got me right back on track! We need more Almas in the world! Actually, no we don't. I like her being unique and being my account manager! Thank you Alma for being the blessing that you are!
I had some bad heart problems. And Alma helped me get my account back on track so I could keep my car. I live this place I would recommend them to anyone.
Mrs.Alma has always helped me and worked with me when my car stop working she was able to help me be able to get it paid for. She works with me if my payment will be late. Mrs. Alma is the best person at Car Hop.
Ken helped us out big time. The low down payment and weekly payments. Greta guy and very friendly. He explained everything so well and everything was easy to follow! I highly recommend this place for a car if you have troubled credit!
Let me say, the woman who works at this location named, Natasha Jelks; she is the leading name in customer service and dedication to work. Never in my life has someone helping me worked so hard. I don't know if anyone else noticed, but I did, she was juggling a lot and maintained a friendly and genuine smile the whole time. She kept it real, she wasn't phoney, she didn't seem pressured to read a script or follow a corporate order. She was just genuinely great. Best carbuying experience in my life.
Monica was extremely helpful and understanding, she definitely set the bar . I can’t wait to come back !
I came in and even though I had a little trouble we figured out the issue and they helped me slice it, I ended up driving off the lot with a car that suits me and my needs. I would definitely recommend coming here to get a car , especially if it’s your first one.
Ashley was very pleasant to work with!!! I hate car shopping, but she made is so quick and simple!! Definitely recommend her and car hop!!!
The sales manager was so awesome. He understood my past issues and still gave me a chance to improve my credit by allowing me to purchase a vehicle. They deserve high fives!!!!
Ms alma is an angel she is very helpful when you are struggling to pay your car payment especially with this pandemic going on. She understands that people are gonna need time to pay there bills. She is very helpful
I just wanted to say that Ms. ALMA is the best. She is always kind and understanding and goes above and beyond to help fix problems that arise. She listens and doesn't judge.
CarHop is lucky to have her. Thanks!
Ashley was awesome. With my credit history I got approved for no down payment for a good vehicle. Best deal in town!!!
Kaleb was amazing with helping me get my car. He was very nice and helpful. He showed me a couple of cars and I drove away in one the same day!
Sai she did a great job getting me in a vehicle no matter my credit history she’s awesome thank you sai!!!
This gentleman was helpful and pleasant. Excellent service.
David D - he's great! I lost all hope and he got me driving and evrrything! Shop with him hes perfect!
UPDATE A MONTH & week later : my water pumped blew which made the engine mess up there gonna get it fixed but MORAL OF THE STORY IF U WANT A RELIABLE RELIABLE CAR KEEP IT MOVing !!! 💯💯💯
Went to trade in my old car. Loved the new car they put me in which was a white 2009 impala. The car was having issues. So they put me in a different 2009 impala which was gray. They worked with me to make sure everything worked out to my advantage. Ty guys. Even though it was a ruff start. U still stuck to your word. N everything worked out.
My name is Erin Clark, my maiden name is Erin Damper, my husband (Marcus Clark Sr.) and I went in on 10/18/2017 looking for a new car due to an accident I had been involved in on 10/17/2017. I was so distraught from the accident that I couldn't think about anything but getting the car working. Being as it was our only means of transportation. I was THANKFUL, and I mean VERY THANKFUL that my youngest son and I didn't get hurt.My husband, Marcus Clark, knew I couldn't get it together being worried about the car, so he set up an appointment with Carhop located on Radial Highway in Omaha, NE. We went in on 10/18/2017, expecting to have a huge outlandish down payment and mothly. We didn't expect to leave with a car that day either, then we spoke to Maurice, which happens to be one of the BEST SALES AGENTS there and that we have met anywhere.
Maurice, looked up our credit and approved us for what we thought we wanted was a 2006 Ford Fusion, while we were waiting on my husband's paycheck stubs to be emailed, we spoke with Maurice. I know people don't believe in miracles or blessings or even things that happen by fate, but my husband and I do and that is all that matters, but if this happens to be something that anyone else reads maybe this will make them believe too. My husband and I told Maurice, that we felt skeptical about 1. Doing business with him, 2. About if the business would be good, and 3. If it would be shady or if he would rip us off. He then asked why. We told him because of his name, being the same name as my husband's brother. My husband's brother is named Maurice and he is in jail, and in the past growing up he used to do my husband Marcus Clark wrong.
Now Maurice laughed and then said that is funny you said that, then he said are you older than your brother or younger. Marcus told him he is the oldest of all his siblings. Then Maurice proceeded to tell us that he has an older brother named Marcus and he is in jail. So you can see the irony in this. Maurice proceeded to tell us that he didn't know whether we would have been able to pay or nothing based off my husband's name being his brother's name. So we all had a good laugh about the rolls being reversed. Then he told us based off our credit and our check stubs instead of the Ford Fusion we can get the best car they have on that lot that day. It's a 2004 Toyota Avalion and it still looks brand new to this day. It's fully loaded, has sun roof top and a complete navigation system, 6 changer CD player, and a new base stereo system, has cruise control, THE WORKS.
We said thank you Jesus, what is the catch? Maurice told us our first payment isn't due until 11/01/2017. We have to pay 170.00 on that day or 350 on that day. We said what about the down payment, he said your is great no down payment needed. So, I said we are being PUNKD where is Ashton Kutcher at. Maurice and the Branch Manager came out and talked to us and said we aren't being PUNKD this is really happening. They told us we can walk out with that car and pay on 11/01/2017. Fully inspected 30 day tags and all. We went in that day not expecting to get anything, and left with a nice upgraded car. People we had a 2005 Hyundai Accent and it was 2 door Hatchback. I got the phone call the same day from our insurance agent telling us we had to total the car, and that the car was worth only 1100 dollars. We went into Carhop to get quoted and to not come out with nothing, but be out of pocket. People when I say God is good, All the time, I mean he is good. He had us go into that Carhop location with no money, cause we were still waiting on the official word back from the insurance about how much we would get and when we would receive the money. Instead walked out with the hugest luxury on the lot. We have since then gotten the car tagged, reinsured through another company, and made two months of on time payments.
-Nate Crenshaw Alma was one of the best people I talk to on the phone help me out with everything and understood what was going appreciate her services!!!!! Alma is Good recommend her
Update: for the second time they helped us get a new car! Thanks Maurice! :) 2017
Very helpful and understanding of our needs and did everything they could to help us. Even stayed after hours so we could get our car today.
I would give them five Stars but the Car that I purchased A/C didn't workand I only have a few payments left but no other mechanical issues. I will buy again !
Brian was really great about helping me find a car that not only worked for me in price but also drove well. He even worked with me when I needed to rush out. Overall I had great service with Brian.
Awesome experience! They offer a warranty on the vehicles and if I had any doubts on anything they were willing to include it in the warranty. Awesome staff super friendly and understanding and did the most to get me Ina vehicle, Ken and Roxanne Jordan thanks you very much!!
My experience with carhop was great I started off with Natasha and she is such a wonderful person then I ended with Carl they both did their best to help me and with no money down
Alma was a great help. She was very professional and extremely helpful. Couldn't ask for better customer service. She was excellent. Thank you Alma....
Got us into a car for the 3rd time in less than a couple hours even with not great credit. Carl and Monica were both awesome
Ended up getting financing through our bank so we didn't get a vehicle, but our experience there was great! They we extremely nice, and were willing to work with us to try to find what we needed!
Ashley was super nice and very helpful. They worked with me with what my budget was and what I could afford. It was a fairly easy experience
Great experience and very one was very helpful and very friendly. Made the process so easy and very quick and didn’t have to spend all afternoon getting things completed.
I would highly recommend you giving them your business 👨💼!!
David D. Went above and beyond to give me the card that I really wanted. He was very nice and polite. He worked very hard for me so I can drive off in my new SUV. So thank you again David D
David was such a great help and very quick getting me in the car I wanted. He went above and beyond with helping me. He even stayed late to get me this car! I couldn't be more happy!!
Ms. Alma at Car hop on 52 ND in Omaha is the best. She has helped me through some difficult times and worked with me through it all. Thank you you are a Rock Star
Ken Mapes is an absoultely outstanding gentleman! Ken is beyond friendly and worked his tail off to get me into a vehicle in my time of need. I'll be honest that I was worried about CarHop before I went in because I thought they were like every other dealership, I was dead wrong! CarHop is so amazing, words cannot even begin to describe. Thank you for helping me and I will definitely be passing good vibes on to those I know and those I meet!
And someone give Ken a raise!
Carl jumped In and help me fast and he is very friendly. I appreciate his customer service he’s the best!
From day 1 Carl have helped and tutored me through so much. He's the best. No Credit no problem Carl will get you taken care of!
This review is provided by Darius Henry. Carhop is the best! Ken was amazing and he got me in and out driving in my new car in literally no time. If you need a car go to Carhop!
Great customer service very friendly and helpful with everything I needed and is also helpful to hear her point of view of life it’s helpfu
I am so very happy!!!Ashley help us out so much!No down payment and it will help my credit,plus it gets taken out my account directly.Thank you Carhop!!
Natasha and her team where very helpful and got me a very nice vehicle. I love it stop into car hop and see Natasha she won't stop until you're in the vehicle you want. Thanks Natasha your the best.
Ken Mapes was stellar, professional, to the point, and the easiest vehicle purchase process I have ever experienced. If you are in a tight spot and need a car now don't hesitate to let him and his staff help you out.
I was weary of being put into something I was comfortable with. But, Miss Roxanne helped me to understand and also got me into a vehicle that I actually wanted.I am also excited to watch my credit score rise. I am completely satisfied.
I would like to say thank you to Mrs.Alma for being there for me when things got rough I didn't believe her at first and she showed me so I showed her that I can keep up with my payments and thanks to carhop for giving me a chance with a vehicle I really enjoyed doing business with ya'll so to me Mrs.Alma gets the most stars I can give her plus 100 more and God bless ya'll and be safe
The manager Carl went the extra mile and help me out with my monthly payments to make it to where it was affordable for me and my wife so we can walk out with a vehicle the 2010 Hyundai Sonata but everywhere else I've gone have denied me based on one reason or another I highly recommend this CarHop the staff is delightful and respectful and treated me like I was a real person I enjoyed the experience and for once in a long time I'm really excited.
This was my second time around. Carhop gave me the opportunity to get into my own vehicle when everyone else turned me down. Thank you so much. Brian was very friendly, very helpful and i will recommend anyone i can to go see him. Thanks again Carhop.
Alma in finance did a awesome job helping me through the difficult time with my finances she was very understanding and professional she made my day much more brighter and I thank her for all she has done
I love car hop everyone is so friendly and willing to go the distance to help you get a new vehicle, Ashley in particular was absolutely stellar at helping me trade my vehicle in for a different one and this absolutely stunning customer service reminds me why I chose car hop! 😍🥰 …
Carl Robinson was absolutely amazing. Came in for a trade in and he got us in exactly what we wanted. Proud owners of a 2016 ford escape! Thanks CARL !!
They were very thorough in explaining to me all their aspects of their financing, I never thought I'd end up in the car they were able to put me in, will definitely come back for a car for my husband :)
Katie Cisneros …She’s the best in the building, very understanding and her vibes are great , she’s always looking for the best options and very honest.
Ashley & Carl helped out great with getting us a car we desired and we greatly appreciate it for our family.
Carl great guy . Definitely helped out with what I wanted made me feel comfortable in my purchase I’ve been working with them for about 3years .. Nice place .
Natasha Jelks did a wonderful job in helping me get my new car! I walked to car hop and drove home because of her determination in helping me! I thank you so much!
Katie was awesome she made me feel listened to and was very understanding!!
Maurice was awesome and everybody was great. They helped find a suitable vehicle and worked with me on everything. If you're in need of a car, it's a great place to come.
Monica was absolutely wonderful to work with. She helped me out a lot!!!
My experience at car hop was nice and smooth. I can’t forget how awesome Mrs Natasha and Mr Paul 😂😂😂😂😂 I mean Carl was to me. I’ll recommend car hop to anyone. Car hop is a awesome place not a bad place I promise you that.
Thanks you again car hop …
IWas recently in an accident at work and waiting on Worker’s Compensation to settle but when I called carhop , I was so grateful that I got ALMA that took my call, because I was in a bad situation and really needed help to keep my truck on the road so I could continue my treatment and appointments so I could get back to work as soon as possible and ALMA was absolutely helpful and understanding , she was so nice and just made it so easy to talk too ,so grateful that CarHop has employees like ALMA
I had a good experience with carhop I came in and the process went faster then what I expected Carl was really helpful and very detailed in the the steps to driving off with a car I would totally recommend anyone to walk in the lot because you will definitely drive off
Alma was very helpful and professional, I would recommend her to anyone with there financial or account needs. Much thanks and God bless y'all
Kaleb was a sweetheart he had a few technical issue with computers but he did a wonderful job. I love my car and he definitely did a good job 😊 …
I worked with Katie on getting a Pre-owned car. She was patient and thorough. Thanks Katie!
Alma was awesome! She saved me from bouncing a payment and I am extremely grateful! She deserves a raise!
I’ve had an great experience with carhop thanks to Alma she is the best at her job & very understanding they never want to lose her
Alma was very helpful . I was having trouble with my card payment and she was able to recognize the problem and promptly get the payment accepted . Very friendly and it really seemed like she cared . Great Customer service.
Alma is so helpful and such a fantastic person. She has helped me out so much with any issues i were having. Such an amazing employee.
Carl Robinson was real helpful and I am excited to be driving after losing my car a few days ago
So far it seems great. Appears that I got a nice clean vehicle the same day I walked in. Friendly service. Over prices vehicles but I don't have the credit for what I want yet. Hopefully this helps.
Great and friendly love the service ask for Ashley Cameron. She can help you for sure. I bought my fist car here and she explained everything for me
The service was great, they really helped get me into a car, when most other dealerships wouldn't. Although the car I purchased wasn't my first choice it was a car, and it got me out of my $300/week rental!
Katie Cisneros was understanding & showed concern & helped me get something affordable for my family & me & was very informative
Natalia was so helpful and nice this car place really knows how to treat there customer!! I cant wait to referral others!! Thank you car hop for helping my family out for some good transportation!!
Ashley was great and went out of her way help me out and try and make sure I got in a car today. What they say in the adds they actually do Thanks
Maurice and Carl was AWSOME. Maurice was very kind and helpful. He made sure that everything was covered. And I got as great vehicle it's actually what I was looking for.
Thank you to Monica for helping me out. Was in and drove out in less than two hours with the car I wanted.
Alma was very pleasant. Very good experience. Did very well addressing the issues and taking care of them. Did a great job!
Monica was super helpful in helping me figure out a reliable form of transportation <3
I came here like 2 years ago and the way they do business here is awesome, they made it very easy to get into a type of car I wanted to be in. I love CarHop!!!
Natasha was great ! Helped me leave with a good reliable car ❤️ I recommend even with bad credit they still find a way to get you rolling 🙌🏾Thanks again!!! …
Alma was excellent helping me out like always. Will recommend carhop just because of her.
My name is Hope I had Carl and he was so amazing and patient he understood our struggle and help us into our new truck right away they are so fast and friendly there and so very helpful thank you carhop and Carl Always HOPE
My first car was totaled, they worked with me to get me in another vehicle asap. The service was impeccable. I recommend carhop to anyone trying to fix their credit through a car purchase.
Carhop is freaking awesome. They really work with you to help you succeed... ken mapes got me in a cheap affordable and reliable car In just an hour ... soo hurry on in people and let carhop get you approved and driving today ..
Alma, a senior manager, helped me when I found myself with my back against a wall. She was understanding of my situation and was able to help me.
Perla and Carl was outstanding
Alma has been amazing. Very easy to talk too. Very helpful. Thank you so much Alma for your help with everything I appreciated it so much.
Carl fantastic. He responded quickly with my direct question and delivered my new SUV. Natasha is wonderful and knew what I was looking for and was quick to finished my new car process. Thanks
Actually I have heard a lot of negative things before I came in but today I experienced great customer service excellent prices and satisfaction very satisfied with the outcome with everything try it out for yourself very grateful 🙏🏼🧡 Ashley was very helpful excellent service thank you Ashley😁🥳 …
Carl was such an amazing help!
It was quick, easy, understandable and great customer service. Got a Chevy cavalier and I'm so excited to drive it! Thank you carhop for a chance to better myself
Very fast and easy and I am returning customer this being my second vehicle with these guys they’re amazing thanks to Ashley and Carl!
Very helpful,great service,honestly and ver ty greay customer skills.
Katie was amazing
Ken was very helpful and friendly! He really made my CarHop experience a pleasure. This is my second car and could not be happier!
Had a great experience with Carl he worked extra hard to get me into a vehicle and with my hectic schedule it wasn’t easy I’m guessing. I’ll definitely recommend Carhop to friends
Man i went in there feeling down and didn’t know what to do about a car and kaleb schuster took very good care of me. I left with a decent car no cash down . I’m very happy i went to car hop 😀 …
Maurice was very helpful with purchasing my first car, he worked with me and put me in a car that fit me, I would recommend going to see him, he Is professional and very caring about what you need for a vehicle, I would recommend seeing him about a vehicle.
Great service and truly will do everything under the sun to get you approved They don’t understand how bad I needed transportation I was literally walking and taking Uber’s for work by any means getting to and from work and Carhop helped me get a reliable suv and I’m thankful and extremely satisfied I thank the entire staff and will forever show my appreciation
Alma helped keep me driving! She was polite and professional. She helped get my payment to fit my circumstances!
David is the mannnn put me in a car the same day even after all of my credit problems everyone in there is really nice and welcoming this is the place to go great cars and great people
The service was fantastic, I worked with both Roxanne and Ken and they were professional, courteous, and timely with assisting me getting a vehicle. Highly Recommend their business.
Carl at carhop helped me get a car 0 down exactly the kind o wanted and payments I can afford with 5 kids.!! They are amazing. Thank you carhop and special thank you to Carl!!!!!
Alma was great help to me. I was late on my payment and she helped me out. Awesome customer service
If you guys are in a need of a car and have certain circumstances check out this location. I left the same day with a car. It was very easy process and the owner is real dope. So check out his location 😊🤟 …
They helped me get a good running car with as low as 450 down when others car dealerships wouldn't even look at me because I had no credit astableshed.thanks carhop.
The staff is great, but the cars are overpriced (over 8k for an 03 taurus) and warranties are super limited
Great customer service and a very helpful understanding place to get ur next car. Just ask Alma and get the same great experience i did you wont regret..It
Ashley's experience was incredibly helpful. Drove away with the car I really wanted. Fantastic team
Ashley was very professional and prompt and got me into a new car in no time. Definitely will recommend
Ken is very friendly. He helped me out a lot. He explained everything I needed to know and answered all my questions. Will definitely refer friends and family.
Monica was SUPER helpful and efficient getting me into a car with NO DOWN PAYMENT!!!
Alma did an amazing job in helping me she was understanding of my situation and was able workwith me
I liked the customer service I received from Ken and the group at carhop they helped me get a more reliable vehicle and I am happy I chose to do business with them and would recommend others to give it a shot
Carhop is a great place to find a car for point A to point B. Ashley was a great help in talking me through a trade in. Highly recommended
Natasha and Carl made getting my first car an ease even when I thought that I was going to get denied they both deserve a 28% pay raise
carl was a great guy!! i came in with a low credit score and he did everything in his power to get me approve. The experience was great and i highly reccommend tbis place
never thought i would get approved to own my own vehicle. thank you for working with me. sometimes hectact down here but allways feel welcomed thank you to the stafffor working with me
Natasha did such a great job helping me find a car and helped me to make the perfect car payment for my budget and she did her thang go to Natasha rs
-Shamece Wills
I had the best service Alma was very nice and understand and got thing done for me I really appreciate her
Elma was very helpful and a blessing to me thank you so much for the help and can’t wait to talk to her next time
I was nervous because I know i have credit issues, but Ken made the whole process really easy and got me into a car Ilove and on the road quickly and inexpensively!
In and out in under 2 hours and they got us approved for a good car for a price we can afford. Roxanne was great!
Awesome customer service. Really enjoyed the quick process. Did not get the payments I wanted but the company was awesome working with me and getting me on the road. Great place!!
Spoke with Alma on the phone today and she was one of the nicest and most helpful account managers I've spoken to, I would recommend anyone to talk with her, service I got from her was excellent
Maurice Lee is friendly, funny, personable & exceeds excellent customer service skills. I had a great experience today with CarHop & walked out with a car & a deal.
Phenomenally excited not enough words to describe the excitement of this experience that I've had today I actually walked from my house on 40th and Dodge to this car dealership passing three or four other delearships on the way who cannot assist me in the way that I needed I got to CarHop phenomenal gentleman greeted me at the door in Mr Carl Robinson also had the humble pleasure of meeting Mrs Alma Rogers WOW the customer service the atmosphere made you feel like family made me feel at home here and Mr Robinson worked with me until we could get me into something that I would feel comfortable with driving and paying it off over the next couple of years so I'm excited this has made my day no longer in my walking and I am excited to share that CarHop Omaha on Radio Highway Northwest and 52nd come meet these amazing people let them work with you when and they say it's a team and we work together that is exactly what it is I'm humbled I'm grateful and I look forward to our partnership and relationship over the next few years thank you CarHop signing Mr Manifest Entity of Manifest Liife TODAY on Mind and Soul 101.3FM Look forward to having you on theSHOW
I told My salesperson David D. that I needed a four-wheel drive vehicle and he lied to me and told me the vehicle I was purchasing was a four-wheel drive. Check what you purchase. Carhop salesman
are not honest.
Nice and helpful, fast and easy. Glad I stop by today cause it's a better day for me now.
I got the car that I was looking for. The staff is great to work with and fun. This is my second car from Carhop. I really appreciate the staff working with me.
Carl is the man he went out of his way just to see me in something very nice! fantastic customer service I do recommend this place.
Helped us get a vehicle fast and we were very happy with all of our service and will come back and recommend to anyone that needs help fixing credit and needing a car
It was like Ken read my mind! He pointed me to the perfect slab. I fell in love instantly. They did great earning my business!
Love the car i got from here still runnimg strong and payments are doable
Car hop (Maurice Lee) helped me purchase my first car. Great employees and overall a fab place. Thank you so much!
Carl was extremely helpful and helped me get situated with getting a nice car! Very nice experience
Very friendly and honest. They helped me to get into a car I enjoy for a good price. Very nice people!
Ashley Cameron was super nice & helpful. I am really happy with my experience.
Carl was very helpful with getting me into a car with my credit situation. Thank you!
These guys are true to their word! When they say "No one will work harder to get you approved", they MEAN IT. Carl R. was AWESOME!!!
Monica explained everything very well an made buying a car easy
It took all day but I the end I walked out the door with a set of keys to a new car. The staff was very helpful and polite. Thanks for the hard work and help!
Katie was very helpful and very reassuring through the whole process.
Really great service and Ashley Cameron was nice and helpful. easy process and got us what we needed
I Was Worried About A Matter , I Called &’ Ms. Alma (From Omaha) Assisted Me &’ She Was So Polite &’ Helpful &’ She Did What She Could To Help Me &’ By The End Of The Call I Felt So Much Better , Thank You So Much Ms. Alma .
They were helpful and fast with getting me into a car even with a low credit score go car hop
Great experience. He was working a few different people at the same time but still kept me in and out in about 3 hours. Which is really reasonable.
I had a amazing experience. Carl Robinson helped me get approved and into a new truck the same day.
So far so good. Everyone was super nice and very helpful. They even covered things that weren't included in the warranty. Great group of people.
They the best nice friendly help me with everything and im a first time owner from a dealership and they are reasonable
Katie Cisneros was very nice and helpful she’s amazing
sales girl was awsome!but high payments every two weeks SUCK!!
Thank you so much Ken and carhop for helping me! Ken is a great salesman he helped me and kept me informed waiting for my info to come back.. It was easy and friendly! 🌟🌟🌟🌟🌟 …