Reviews of Action Nissan. (Car Dealer) in Nashville-Davidson (Tennessee).

Action Nissan

0 Reviews

331 Comments

Car dealer

Nissan dealer

307 Thompson Ln, Nashville, TN 37211, United States

Description

Information of Action Nissan, Car dealer in Nashville-Davidson (Tennessee)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of Action Nissan

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Action Nissan

Paul Roberts

I had an awesome buying experience. I walked in without an appointment and was seen right away. The entire staff was kind, courteous and knowledgeable. I've bought cars trucks at other dealerships in the past, and Action Nissan is, hands down, the best dealership I've ever set foot in. I've had the buying process take almost an entire day at other places, but I was driving out in my brand new 2022 Titan in under 2 1/2 hours. I was given top dollar for my trade in, and the price I was given for my new truck was better than other Nissan dealerships that I looked at in the middle Tennessee area. I can not recommend Action Nissan highly enough. I will definitely be back when it's time to purchase another vehicle for my wife.

Patriot1776

I had an amazing experience with this dealership and their team. I drove over 350 miles to look at a truck but learned the truck had a part break after another customer test drove it. The dealership was honest about the truck and let me know up front. Not only were they honest, they even showed me other trucks in my budget and stayed over an hour past closing to make sure I got a deal. They are amazing, friendly, honest and worked hard to get me a great deal for my trade as well as get me into a new truck. I can honestly say this dealership earned its 5 stars for their great service and integrity.

val edwards

Great staff! Great environment! Great deals! From my initial contact with my salesman, Ary, to the FREE delivery of my new vehicle, everyone I dealt with was courteous, respectful, patient, and professional. Action Nissan and my salesman, Ary, have my business from now on. 👊♥️ …

Austin Childs

I went in for an oil change, checked about my trade in options available. As a single income parent, finances were priority number one. Dersim, George, and the sales manager (Josh) were incredibly communicative and diligent in helping make that happen. Absolutely blown away with the genuine and kind professionalism shown at this location. (The service department is also awesome 👊)

Tami Buttry

We drove from KY to Tennessee to purchase a new Pathfinder. Our salesman, Jody, greeted us and gave us water while he got the key to the vehicle I was considering. He was never pushy, but quite funny. When we were negotiating our deal, we were given a very generous offer on our trade in and a super low interest rate. This made our decision very easy. When we met with our finance officer, Krishan, he explained GAP, extended warranty packages, etc. but was never overbearing about purchasing. I love my new 2022 Nissan Pathfinder. It's exactly what I wanted! I highly recommend driving the extra mile to have a purchasing experience that is not stressful. Thank you Action Nissan!!!

JoAnne Brotsch

We just purchased a new car at Action Nissan. We live in Illinois and completed the paperwork electronically. The process was smooth with no surprises. The staff was very knowledgeable, patient and helpful. Krishan, Susan and Nicholas were very professional and respectful. This was the easiest process of buying a new car that we have experienced. Matt, the general manager runs a top notch dealership while maintaining rigorous standards. Thank you all for the pleasant experience.

robert moseley

Action Nissan treated me great, I was able to make a deal over the phone with Dalton so that there were no surprises when I got there and I was given a fair trade in value for my truck. Daniel was very courteous and knowledgeable, took care of me, showed me around the dealership and made my first appointment for service. Krishan in finance was fast and efficient. Great experience.

Alexandria Isaac

Courteous and professional environment. For my first time purchasing a car, it couldn’t have been any easier. Michael Cheatham was there every step of the way and was extremely helpful and informative. If you need help finding yourself a new car, I highly recommend Michael at action Nissan! I love my new car!!!

Rf Tn

After a not so nice interaction at another dealership up in the area where we live, we called Action Nissan at 5:00PM and discussed numbers posted on their web page. They confirmed the numbers were accurate. We made an appointment and went out their at 7:15 PM that night, Discussed the vehicle in question, they evaluated our trade, gave us another 1000 dollars more than the other dealer offered and almost two thousand dollars off MSRP plus the loyalty rebate Nissan was offering. They were Fair, Fast, Extremely Courteous. I felt like the salesman (Anthony) listened to us, presented what we were willing to do the the manager and we closed the deal. They stayed an hour and a few minutes past their closing time to make it happen. The finance manger was good to work with as well. He was not pushy, gave us options to select or decline, it was our choice. He stated that he nor the dealership wanted anyone to purchase something they were not comfortable with or not going to use, How can you beat that? This is actually the second time my family has dealt with Action Nissan, both times they beat out the other dealers that in our opinion were not being upfront with their numbers by juggling them on the new purchase as well as the trade-in . Until something goes wrong and they change their business model, We will only do business for new vehicles at Action Nissan. RF of TN

H Lamb

Matt was an absolute pleasure to work with! We came straight from a terrible experience at another Nissan dealership and Matt made us feel comfortable and respected. He worked hard to help us get numbers where we wanted them and was just a joy to work with. Highly recommend him to anyone!

Yenitza Santiago

Great staff !!! Very friendly and they make sure that you are happy with your purchase. They have the best cars. Lots of benefits. If you speak Spanish ask for Triana. She will take care of you and for sure you will got out driving a nice car with a great deal!! She is so sweet. Definitely recommend to everyone!!! Best dealer in Nashville😊

Ranjitkumar kathirvel

Had very good experience with action Nissan dealership. Starting with Sales, I searched inventory in online and book an appointment. When I reach the dealership, Daniel and his team had my vehicle ready for test drive. Sales manger had worked hard to get best finance option . Finally Delivery specialist long Yang explained all the features using their tablet and inside the car. I would like to appreciate this team and dealership

Zhara Fernandez

I can say that I have been treated great at this dealer. Since the time I called until I left with my new vehicle. All the staff is friendly and courteous. One of the things that I appreciated the most is the efficiency in helping me with what exactly I needed. I needed a smaller car with lower monthly payments and I was trading my previous vehicle. They never pushed me to something else I didn't want and/or asked. They understood my needs and that is exactly what they helped me with. Michael, my salesman, was very helpful throughout the time I spent at the dealer. I like that Michael, answered all my questions and if he didn't know the answer, he would come back to me with the right information after consulting with his manager. Michael helped me get all my stuff out of the old car and place them in the new one. He definitively made sure I had a great customer service experience. I went there one day in the afternoon and things were taking longer than expected. Thus, they considered that it was getting late and they offered to have everything ready by the next day in the afternoon and this is how it was done. The next day everything was ready for me. I would only say that the only thing that kind of bothered me is that after I took the car, I noticed that the air pressure light was flashing. I tried to fix the issue by filling the tires with air. The light went off and went back on after a couple of days. This means that I had to come back because something may be going on with the sensor or air leaking. Something that leads to going to the dealer, change my daily schedule and taking more time of my day, but these things happens even with the newest cars. This is why is always best to have a good dealer at your service. However, Michael always kept excellent communication and I skipped calling customer service by just texting him directly. I appreciate all his assistance. I went to the dealer and right away Michael took care of it. 30 min wait and they made sure that during my wait time I was comfortable. I highly recommend this Nissan location. Exceptional service. They make sure customers are happy and satisfied. Over and above.

Herbernita Jenkins

I would like to give kudos to Michael. I did not really want to purchase a new car; however, I was impressed with Michael’s honesty and sincerity in matching what I wanted. In the end, I am a happy customer. If you are looking to purchase a car, ask for Michael. He is amazing!

Gail Jansen

Best car buying experience I’ve ever had! The entire staff was great, but I’d especially like to thank Josh, George, and Long for their assistance and professionalism. Everyone was very kind and made an overwhelming process both easy and fun. Can’t recommend highly enough!

Hayley St. John

Anthony is the best!! He was so informative and patient as I haven’t bought from a dealership before. The process of buying my Nissan Kicks was smooth thanks to him and George both. I would highly recommend buying from Action.

Eden Moody

Went in for an oil change and really enjoyed the comfortable lounge with coffee and wifi. Also really appreciate that the service tech did not employ pressure tactics to get me to perform the recommended maintenance right then. The car wash was also a bonus. I will definitely be doing my regular maintenance here.

MA Sanyarey

I bought a new Nissan kicks and sales associate Michael Cheatham was helpful. I liked his polite nature and effective communication. His supervisor George was great and made me decide on a car that I now really like a lot.

Mufty Sexton

They were absolutely amazing to work with. They got us the car we wanted with good financing. Our salesman Michael Cheatham was a pleasure to meet . Everyone was great to us. I highly recommend these folks. Great selection and great employees.

Robert Wilson

Daniel was terrific and extremely helpful guiding me through the sales process. He got me in and out in no time and has been diligent about checking in on how my experience has gone. I would recommend Action for your purchase and ask for Daniel!

Alagwan Pearson

My husband and I had the amazing pleasure of working with the salesperson Michael Cheatham! He was very professional, resourceful, and went over and beyond to ensure our entire encounter and purchase of my husband black Nissan Platinum Maxima was a experience to remember!!! Other great and friendly staff was Josie another salesperson and the managers Dalton and Nick. I would recommend Action Nissan to any and everyone! Thanks again Michael and the rest of the team!

David Lill

Thought Hugo was most helpful. Had two Rogues in on Tuesday and the servicing on each was great. Give Hugo a raise. I don't think he made much of a commission with my two cars. Disappointed that Jody did not get back to me. He wants to make me a Stupidly big offer on one or both of our Rogues. I followed up with him, but he has not responded back to me. He may well generate a sale for Action Nissan.....big disappointment so far. Thanks, David

Krystle Suszter

My service rep was incredible! Very nice & welcoming, listened to my concerns, took time to explain any findings. I came in for a Pre-Purchase Inspection & he was great about explaining the whole process & what the mechanics found, and recommended realistic maintenence moving forward. I never felt like he (or anyone else there) was annoyed with me for the PPI or my observations about the car, that they were trying to "trick" me into spending more money, and everyone I spoke to was friendly & welcoming. The way I was treated at Action Nissan was a 180 from what I was used to with my previous dealership's service area. (I often got the feeling that clients were a burden, not a lot of people on staff were kind, and they seemed more focused on the money and less on the actual issue or the people) Thank you for the excellent service, kind staff, and great first interaction. I will absolutely be returning to Action Nissan for my service needs moving forward!

Elizabeth Hoverson

Just bought my first Nissan and couldn't be happier with the service provided at Action Nissan. Michael Cheatham was excellent to work with. He was able to answer any question I had! Michael's my guy when I am ready to buy again!

Bonita Ferguson

Brought my car in because I received in the mail that it was time for a tire rotation. I was first told I needed to pay but I quickly told them I just bought the car and that it should be free. They took care it and washed my car for me! I was pleased with the service and it did not take a long time.

Jessica Logsdon

Only 3 stars because in all honesty even though George, the financial manager and Nick, the sales manager were finally able to clear this whole fiasco of buying a vehicle up, the experience was the absolute worst that I have ever had. Our sales guy Michael was great, but Dalton wanted to talk in circles like we were stupid. So my recommendation is to see Michael and talk to George about finance and Nick if there are any issues that may arise

Chuck Corr

Got my 1993 Hard body truck serviced Oct.26, 2022 and had an excellent experience from start to finish. Connor was my service advisor and he couldn't have been nicer or more efficient. He kept me updated and gave me a number to text him which came in handy. You know how it is, the one thing you forgot to mention, and it saved me a trip to his work station. I had the transmission fluid, coolant, and transaxel fluid drained & replaced. Besides getting the power steering reservoir topped off, and the tires aired, the difference was phenomenal! They even found me next generation OEM clips to hold my outside vent cover on. Finding parts for a 29yr. old truck can be expensive, but getting a 40.00 discount was most appreciated. The dealership is extremely clean, and the men's room was like one in a 5 star establishment. The customer lounge was quiet, the place to watch TV was nice, but the greatest thing was their complimentary coffee machine! After a tall dark roasted cup with almond creamer, I enjoyed 3 double expressos! Everyone was pleasant and professional which only added to a positive experience. It just doesn't get any better in my opinion. Thank you Action Nissan.

Marvin Szoychen

Good people, efficient operation, and short/no pressure selling process. Selling process included training on a new electric car as well as demonstration of features. I would highly recommend this dealer, based on my own experience

Carol Smith

Everyone who works at Action Nissan are nice and very helpful. However the issue I am having with my car hasn't been fix. I don't believe mechanics didn't try to fix it. I just keeping manufacture error there is problem with my front and backup cameras.

Katie Jones

10 out of 10 recommend Ary Rasheed, he is a wonderful salesman and was able to get my payments exactly where I needed them! He was never pushy and was very attentive to my budget and what I wanted! Dalton and Krishan were very helpful and answered all the questions I had when it came to the financing! They know their stuff! It was a pleasure doing business with these guys! I love my new Altima and it was a quick and easy process, I highly recommend Action Nissan!

Kendra Pringle

Rob is one of the hardest working, trustworthy and genuine dude I've ever met. He'll go all the way out of his way to help and make things right, and then some. 100% he is the reason I would recommend this place, 1000/10

kelvin Smith

Me and my wife had a great experience at Action Nissan Ary (the sales person was great) and everybody else we dealt with made us feel good about our purchase. We bought a 2022 Rogue which is fantastic, this is our second Nissan. Great experience traveled from ClarksvilleTn to purchase everyone was terrific

Hailey Mercer

Super helpful with all my repairs/needs and willing to answer all questions! And super quick service. Very friendly staff and willing to work with payment concerns. Will only be coming here to get my Nissan worked on :)

krunal jariwala

Triana was exceptional in providing me with all the information , showing me the car, giving me the best price. I was in an and out of showroom in approx. 4 hours with my new car. Many thanks to her and Action Nissan team.

Latrease Powell

From the time I arrived for my appointment at 7am, I was greeted by a service representative. He advise he would get the service agent assigned to me. (I love the personalization) I was assigned to Gino, who confirmed the reason for my visit and to see if anything additional was needed. I waited at the dealership for the services to be completed. I was impressed with the text message updates, and if I had any questions I could reach Gino by text anytime during the duration of my visit. Additional recommendations were sent to me via text along with pictures/videos. More so the price of any additional recommendations was also included. I left and called a few other people who have Altima's truly impressed with the Action Nissan service experience. Great way to utilize technology and still not lack in personalized customer service.

Dontavia Rucker

I had a great service experience at action Nissan. Chico Dominguez was my service advisor & he was very helpful & thorough. He also had such an amazing personality.

nerowolfeus

Gino of Action Nissan was very professional in our dealings regarding my daughter’s Rogue. He listened to our concerns and communicated his proposed plan to investigate our issue. Upon completion of the inspection, Gino thoroughly explained the inspection results and next steps. I highly recommend Action Nissan.

Jeremy Bowling

Purchased a vehicle completely online and had Action deliver it to me. The entire process was very easy and every member of the Action team was helpful and knowledgeable. I would definitely recommend this dealership.

Hugh Durham

Dropped my 2016 Altima off for a couple of recall repairs. Very friendly and accommodating service staff and to my surprise, they even gave me a complimentary car wash. Terrific!

Andy Mameli

Anthony Testa at Action Nissan was incredible to work with. Highly recommended. He was timely, answered all my questions and met me at the door when I picked up my new car.

Stephanie Harris

We worked with Triana Lopez and Krishan Sengupta this past Sat Oct 29. Purchased a truck for my husband and can I say WE WILL DEFINITELY recommend using this dealership! Triana was an AMAZING saleslady! So kind, friendly and down to earth. She had everything happen in a timely manner, we were in and out of there within 2hrs. Krishan was on the finance side and made things happen! The truck is an older model with higher milaege and we still got a warranty on it as well as GAP insurance. I was blown away considering we bought another vehicle through ROCKIE WILLIAMS in Mt. Juliet, they did a very good job of covering up 3 coolant leaks that we had to get fixed ($3000)!! We will recommend Action Nissan for sure!!! Timothy and Stephanie Harris

Javier Zezatti

The past 2 times i brought my car to you yall did not refill my windshield container. I told That to the service guy, i told him ti make sure this Time they get it done. When i got my car i asked him if that was done, he told me not to worry about it , it was Taken care of. After few minutes of driving, that light came on again That Made me mad Now everytime i drive i have to see that light on. Have to waste Time ,gas money yo take it back

Kip Jaeger

Bought a new Versa at Action Nissan a few weeks ago and had a great experience. Thank you to Michael Cheatham, the sales associate who helped connect us with a vehicle. #NissanEmployee This is a personal review. I work in Nissan manufacturing and not connected to this dealership

Carla Burandt

Took husband's Murano in for a CVT transmission maintenance. Gino took very good care and even found a recall we were unaware of and got it taken care of for us! Will definitely be coming back when the need arises!

Michael Daniels

Action Nissan in Nashville provided great service with our recent purchase. Dexter Welch went above and beyond making sure we were satisfied. George in finance was extremely busy, being only one working that day. During our time with George at 7:00pm (he had been working all day). He was extremely helpful and funny. He made the worst part of buying a car a pleasure!

Tyrica Koon

Michael Chatham was my seller and he did a Fabolous job. Appointment was at 9 am we got there and we did some things to get me in a brand new car Nissan Sentra 2022 no miles on it . I appreciate everything and everybody who played a part in me driving this new vehicle. Thanks Nissan on 307 Thompson lane .

Robbie Springer

Had a great experience. Micheal made the buying process so simple. He was very knowledgeable and got me in the vehicle I wanted. Will definitely go back when I need another car.

Caroline Higgins

This was the first time buying my own car and Jody (the salesman) was NOT pushy at all! It was a super personable experience and I am amazed at how genuine he was with every step of the way!

John Stanton

We bought a used car. Buying process was quick, professional and friendly. Problems were handled efficiently. Would do business with them in the future.

John Rucker

The Guy That Was Helping Me Name Was Ron..Very Helpful & Respectful..Nice Guy..He Eas New On The Job For Two Weeks. Someone Trained Him Well...Thanks..John.

Jennifer Moore

Ary the salesman was excellent. Great service and took the time to explain the buttons. Jorge in Finance was also excellent. Will come back for my next Nissan.

Dorrell Ross

Gino Lacayo (392) is an excellent servicer. He took the time to explain and assured me that the certified technicians would fix my brake issues.

Bernard Chelgren

I've been a customer of Action Nissan for almost a year since I moved down to Nashville. The service has been great each time. This most recent experience is no exception. Took my car in on Saturday and worked with Russell. I was hoping it was a dirty sensor when I had my front camera malfunction. Turns out I needed a new camera (and I had this car since November of 2020). Quality service, awesome pros at their craft. Only downside was this morning when I opted for the pickup from my place and they had a little trouble finding it. But they found my place/car and I knew my vehicle was in very good hands. Returned without a hitch. Thank you Russell for your service and reliability. Thank you Marcus for the pickup/return. And thank you to the Action Nissan staff! I'm glad to have found a reliable auto dealership/repair shop in Nashville that I've been able to work with in the short time my wife and I have lived here. Definitely returning again for future service.

Vickie Spickard

I have always had great experiences with your Service Advisors. They are always professional, knowledgeable and customer service focused. My experience with Connor Hatfield was nothing short of awesome. He arranged for transportation back to my home and back to the dealership when my vehicle was ready. He provided me with detailed explanation of what was needed and completed on my vehicle. When I had more questions, he went and spoke with the Service Tech and provided me the information. Thank you for always having great people providing great customer service. I usually work with Hugo Cruz when I come for service but it was his day off. He is another gem. Mr. Hatfield made my visit very pleasant. Thank you!!

Amber Clayton

This is the second car I've purchased from Nissan Action. The customer service is amazing and they really the care of you and treat you like family. I was "just looking" and Raphael Abner got me in a car that I fell in love with and I ended up taking it home the same day! The manager Richard was an amazing help as well as Jorge in finance! I will definitely be back and would recommend them EVERY time!

Dona Carroll

I was in need of a car immediately and Action Nissan, spoke with Susan (manager). I gave her specific details on what we wanted and that I did not want to be at the location all day and night. Susan advised that she would have someone waiting and that we would not be there all night. Susan sent a text message and confirmed my appointment, made herself available. When I arrived, she was waiting and had Josh (salesperson) ready to help. Josh was amazing, all of the staff was awesome. We were in and driving off with a new car within 4 hours and that included a personal overview of how the car mechanics works. I would recommend Action Nissan in Nashville.

Deborah Shoemake

Went with our daughter to purchase her new 2022 Pathfinder SL. Go see Josh Baker at Action Nissan. We were in and out quickly with her new car.

Jarrel Nelson

I would highly recommended Dalton at Action Nissan to anyone. He went above and beyond to make the process as quick and seamless as possible. We were able to get my niece in a vehicle she loved in no time!

Lynne Musick

Everyone was courteous when I arrived, your service reps were very efficient, I like the text/video explanations of work needed, your work authorization process was easy. I think this was the best vehicle maintenance experience I have ever had. Thank you to all of your team!

Virginia Fox

I was having trouble getting my hood latch to work. I have had this vehicle for 5 yrs, check the oil every month and never before had trouble, but all of a sudden I was. Chico in the garage there had me fixed up in a jiffy. They showed me a small adjustment that needed to be made and I was good to go. Quick and painless.

Jeff Biggs

Josh Baker is one of a kind! Honest (Yes! Believe it or not), he listens, and h her knows his vehicles. I cannot recommend him enough. My wife and I both bought cars from him in the same trip, and we are sending our friends and family to him!

Melissa Thompson

Excellent no hassle pricing. Took excellent care of us make sure everything was perfect and deal was honest

Chris Willing

Great service and professionalism from everyone we dealt with. Absolutely will refer all to Action Nissan that are looking for a new ride. Thank you for a great experience.

Bryan Anglin

Great personal service. Not pushy or overbearning. Our sales associate, Michael Cheatham, listened to our needs and worked very hard to find the vehicle that met our needs. I would recommend them to anyone who is looking for a new or pre-owned vehicle.

Camilo Arango

Service is everything I could expect from my favorite brand of vehicles!! Hugo at the service department has made our experience the best one yet! keep up the GREAT WORK ACTION NISSAN!!

Jessica Miller

The sales staff was very good at helping me find the exact car I wanted. They were excellent at going over all the details of the car spec details. They were very friendly

Lamont Robinson

I showed up with a issue without a appointment and Jonathan D had me in and out in no time. He was informative and very professional, explaining to me everything in great details. Thank you Jonathan, you the Man ✊🏼 …

davin smith

I recently bought a car from here... the car is good but... it only came with 3 floor mats and when i called/contacted my seller nothing has been done and i also have a stain in the back seat thats not coming out.. after i was told the car was detailed... i may have not seen the stain after the detail because if the stain is wet it dont look like its not there but when it dry it show.

Lavera Ayers

Taiwan is the best salesman I have ever had he is patient well informed good listener he is a perfectionist at his craft and very well mannered to be so young he is only 21 go see Taiwan you wont regret it

Taylor Alexander

Went into the dealership already knowing what car I wanted. Was a super smooth process and got everything done quickly. Was very pleased.

Kyle Austin

Fantastic salesman! Highly recommend Dalton as your seller.. He’ll do everything for you to have the best deal no doubt about it.

Regina Smith

Chico is the best, hands down!! He explained everything to me so I could fully understand and he even took the time to make me a copy of my warranty! Thanks so much!!

Mary Cepeda

I stopped by Action Nissan about two months ago, I wanted information about a lease and was helped by Daniel, he was very informative and explained everything about the cars availability and prices, we just got out Nissan Rogue Sport for lease and I cannot be more thankful and happy! Everyone was extremely nice and helpful, thank you Action Nissan for all your help!

Chelsea Williams

I had the best experience buying my new car here! Clint Wright and Tim Campbell were so helpful. They went through all of the options, let me test drive every car I was even considering and we're so patient. I highly recommend Action Nissan! My new baby!!! 👇 …

Soumyajit Chakraborty

Update on January 6, 2023! I went to Action Nissan for my regular oil change service and tire rotation. I also asked my service advisor to perform tire balancing. He took well care of everything. Also, after inspecting my car they have found some other problems and reported to me. I let them know that I will do them later. The service advisor was really helpful and he helped me throughout. His name is Jadrien Hinson. I would love to work with him whenever I will return back to the service center for my next service. New Comment with a two star for the service!!! I had to give lower ratings to Action Nissan this time because even though they replaced the alternator of my car, but they have done something because of which I am getting a weird vibration when I am driving at 70-80mph which was not there before. I returned back to the shop and the advisor, Connor Hatfield just did not want to take any responsibility of that. He said that they are not going to do anything as I have after market tires and wheels. However, previously the other advisors and the crews of Action Nissan did rotate, balance and align my car with the same tires and wheels. After this problem, I went to Discount Tire from where I purchased the wheels and tires one year ago. They rotated and balanced the wheels and tires, because of which the vibration is reduced but it is still there. Please do not work with Connor Hatfield and his crew members. Jonathan Draughon and Hugo Cruz are my previous advisors and they did listen to me and work accordingly. If I had problems after coming out of the store, I returned back, talked to them, and they and their crews took care of the problem immediately without giving me any pain. In fact it was easier to talk to them and solve the problems. I have never worked with Connor before, and I think, I will not work with him afterwards. This guy also took more money from me (I noticed it later). This guy sent me the total cost of alternator replacement would be $875 for my murano, however, on the bill it shows that the total cost is $1150.68! This did not happen before with Jonathan and Hugo! He also did not update my Nissan One to One Rewards program after the service, which Jonathan and Hugo did earlier so that I can get the discount later. I had to change several things of my car last year, and Jonathan or Hugo did all of those stuffs on the same day even if I had to stay at the store for 5-6 hours. I had to go 3 times to the store this time to complete the task with staying over there for 4-5 hours for two days thinking that my task would be done by today. Lastly, this guy kept my car to the store overnight and sent me back home via lyft, picked me up again in the next morning via lyft (after I personally asked him about the status of the car), and then I got a alternator replaced but new problem included car. I dont know now, how could I solve this car vibration and get my car how it was before! Long story short, please do not work with Connor Hatfield and his crew members. Previous Comment with a five star for the service!!! I would definitely recommend the service of Action Nissan to all the Nissan users. I loved the behavior of my service advisor Hugo Cruz. He was very much helpful and friendly. He helped me with the problems with my car and I got suggestions from him about the problems. In the future, I will obviously see him if I need any help.

Justin Beard

Excellent experience, fit my needs, and excellent pricing. Gave us everything we needed, will most likely return for our next car.

Scott Storey

Got a great Deal from here on a used car for my son. Derrick was awesome in handling questions and showing us the car. Heather Fowler helped and was stupendous too. Jason helped me close the deal out even though the banks were closed for the holiday weekend. We felt important to everyone we encountered. That meant everything!!

Lindsay Bonner

I will absolutely recommend Action Nissan to everyone. The whole buying process was super smooth and my Sales Rep Jason Ross was amazing! I told him I was looking for a new Rogue Sport, he told me what colors they had on the lot and the options they came with, we set an appointment, test drove it, and I absolutely fell in love with it! 10/10 would recommend.

Robert Bailey

My experience was awesome Michael and Richard was great with explaining the process the whole team at Action Nissan was very friendly i would recommend my family and family to purchase from your team at Action Nissan

Joseph Thien

The service advisor Mathew and the mechanic Earl are top notch people. Action Nissan is fortunate to have a team of men and women like these two gentlemen representing this business. They were willing to go the extra mile and deal with a company that my wife and I purchased an extended warranty from just months before the transmission began to fail. Thank you to the whole team at Action Nissan.

Morgan Roberts

Was recommended Jody and he met all my expectations. Everyone there that helped with my car buying experience was nice! It must've been a little slow though because there were a bunch of other employees standing around chit chatting. Overall great experience and great people .

Thebestlady 1

I can honestly say the team at Action-Nissan,Thompson Lane location, are amazing, professional, and talented. I personally experienced excellent customer service along with professionalism and compassion. The team was able to turn a complicated situation around into a great experience. Thanks to the help of the Service Manager, Service Team, the Foreman, and Technicians, they went ABOVE and BEYOND to take care of my mechanical needs and service my vehicle back to normal.The professionalism I experienced at this location is something you do not see as often in this day and time. I recommend anyone to visit this location and experience the team for yourself!

David Tull

Nelly Karapetyan took really good care of me while I was there. She was extremely knowledgeable, friendly, and happy to answer any questions I had. I drove two hours to get there, and she worked with me over the phone to make sure I had all the knowledge I needed to know my journey would be worth it before I ever left. The rest of the staff was just as helpful and kept the atmosphere light with jokes and fun. I feel that I drove away with a good deal on my car and I was well well taken care of. Nelly even made sure to retrieve my sunglasses from my trade-in for me and have them put in the mail with my paperwork. I left feeling like I had made some new friends, not just bought a car.

Kiah Haslett

I thought the sales staff was responsive to my approach when considering whether to keep my 2016 Rogue or sell it. They also were very comfortable discussing loan price, which helped me make the decision. Sales staff was patient with me learning the ins and outs of my new car's features, and they also went above and beyond in helping me get my stuff moved over AND setting up my car cameras (which is a 15-30min task by myself).

Ryan Kendrick

Matt was the best car salesman I’ve ever dealt with. Made the whole thing so quick and easy.

Spencer Bissell

Had a door handle problem, and it turned out to be more of a complex fix. The team did a great job of the repair and keeping me informed

Melanie Wright

Josh Baker and the whole team did a great job in helping me find the right car. I love my 2022 Pathfinder!!

Joe Pfeifer

Car buying can sometimes get to be a frustrating experience, Action Nissan was not that for me. I did not feel hurried or pressured, all my questions were answered, and everyone was very pleasant and helpful. I had an unusual request to see how my golf clubs would fit in the vehicle, they did not hesitate to let me put my clubs in the back, and they gave me plenty of time to look the vehicle over to be sure I was comfortable with it. Overall, it was one of the best experiences I have had purchasing a car, it was almost too easy. I did not at all feel like I had been treated unfairly, and drove away happy and excited with my new vehicle.

Abbi Diaz

Amazing!! My sales person Triana was the best person I could ask for to help with my experience in Action Nissan!!

Darryle Stepp

I had great service on my 2018 Nissan Rouge, I came in, no appointment. Spoke with Russell about a trans fluid change and brakes. They had me completed in 2 hours. My last time in Chicago I’ll, I had to wait 7 hours. These guy’s are great.

M Ahlgren

I was told when I made the appointment for the oil change that it would take 30 minutes, but when I got there Jonathan said it was going to be more like an hour and a half with those that were in front of me and since I didn’t want to wait he scheduled me a Lyft ride

Misty Broadway

Everyone was very polite, professional,and helpful! Dersim met us with a smile and was ready to help. Josh was very helpful and informative. Long walked us through every button,etc. in the car. Krishan was informative and helpful. All in all we had a great experience and would recommend Dersim and Josh for buying a new or used car. The whole team was excellent! Thank You Action Nissan Thompson Lane Nashville TN.

DaedanBuffalo

AMENDED..........They went above and beyond to fix the problem with my car to no cost to me and even picked up and brought back my car so I didn't have to figure out a way to get there to pick up my car. They redeemed themselves in my eyes with this level of service. ORIGINAL REVIEW Brought my car in b/c it was running rough and stalled at lights. There was little to no communication with me on the status of my repair and after I called several times throughout the next day asking for an update, I finally was told it was ready for pickup at 5pm. The cost to fix the problem was around $800. Picked up the car and the next day, less than 24 hours after picking up the car, it stalled again at a light near my house. The car was towed to Action and it is currently sitting there since Friday (this is Monday) and I have had no update from anyone on what is going on with the vehicle. I keep trying to call the service department and no one ever answers. I didn't get a text message either to try to communicate with the service tech. This has been an awful, expensive and annoying experience and I still don't have my car back.

Nita Kyle

I made an appintment for general service and a few extra things and my car was taken right in even though there was a line of cars. The service tech. was very friendly and professional. I had expected to be there for a number of hours and had taken a book since I was going to wait on my car. I was very surprised when the service was complete in 1 1/2 hours. Customer lounges are very nice and clean

Mike Malone

If I could give them a million stars they are worth it my name is mike we just ordered a white sv kicks and it was a great experience ary and Richard were very helpful the price on the internet plus the nitrogen and wheel locks plus tax title and doc fee is what you pay they were 3 grand cheaper than downtown Nissan and we got a white sv action sold me a sv at a better deal than cool springs Nissan it's nice to do business and still get a fair deal in today's times .I was even introduced to the service manager Jamie who told me about the easy maintenance and service hours I'm very impressed .I'm very pleased how I was greeted my initial paperwork was done no pressure everyone thanked us even the sales manager was very nice and professional if you are in the market for a new or pre-owned vehicle see action Nissan now I see what they mean on the license plate frame this where it's at because the good deals are there see y'all in October thank you again. Sept 20th our kicks came in and we are very pleased with the kicks and action ...//update 10/14/22 we are buying a new frontier and again it's a great experience .we said we would do business with action again and we are .this dealership really cares about their customers.when we came in everyone remembered us .that means a lot .that shows us we aren't a number we are like family .thank you to everyone at action Nissan

Scott Sutton

I had the best car buying experience at Action Nissan. Matt provided friendly and useful information on the vehicles I was interested in. And when I decided on which one was right for me, he made the actual buying fast and accurate. I’d recommend Matt and the folks at Action Nissan anytime.

Laura Short

I purchased a 2022 Nissan Sentra from Action Nissan. My buying experience was excellent! Dexter Welch, Jr and Nick helped get the ordering process started and General Manager, Jim Youngblood, kept me informed about the delivery timing (supply chain issues!). Once my car was delivered to the dealership, Josh Baker and Krishan Sengupta made the completion of the purchase a breeze. This is my second Nissan product and I will be back when the time comes.

Darlene Robinson

The tech Gino was very helpful and informative. The work that need to be done was very pricey. Overall a good 👍 experience. …

Sarah Quarles

I took my car in for a recall. The people were very nice. My car was completed in an hour and washed, all free!

volbound1700

Great Service and Support. Bought a car on Monday and I appreciated the honesty and support from the team with the Purchase.

Jordan F.

I was surprised to find out that the oil change would cost $30 more than expected when I booked online due to shop supplies? Wouldn't honor the price I was expecting online. I also opted for an inspection and I don't think it was thorough enough or the options weren't explained well enough. It's a high mileage vehicle so it's important to me to get right. I feel like the past couple times I've been in I just get quoted hundreds of dollars of repairs with not much consideration holistically of my vehicle. I really appreciate the shuttle and the nice waiting area.

Jay B

This is my second time at this location and I enjoy the personable interactions. They worked with what I needed and got me in my truck. Big Thanks to Michael

Jackson Smith

Really appreciated the service at Action Nissan! I worked with Dersim and Jim who were both amazing in getting me set up in my new Nissan kicks at a good price. Not pushy at all, but really helpful with all the questions I had and what I was looking for. Had a bit of a mix up with which car I was getting (there were multiple of the same car on the lot) but when I voiced my concern, Jim was incredibly helpful and accommodating and made sure I felt comfortable with my purchase. This was my first car purchase so that really meant a lot to me! Definitely would recommend shopping with them!

Walker Welch

After continued bad experiences at another local Nissan dealer, I decided to give Action a try. I'm so glad I made the change! I was just getting an oil change and my Service Advisor, Hugo, was excellent to work with. I had an appointment and prioritized my service since I was waiting. This doesn't happen at other dealers. I have a warranty issue that my previous dealer refuses to fix. I'm confident Action Nissan will take care of this as well.

Becka Marsch

Wonderful, streamlined experience. Dexter was an amazing salesman and never once tried to sway me away from what I wanted.

Sharron Blackstock

Russell took excellent care of me. He got my car all updated as far as the maintenance needed. And took care of my main issue which was a leak of my transmission fluid because I had ran over something on the interstate. And it punctured my transmission fluid oil pan. Everything is running smoothly. I’m very pleased.

Jennifer Webb

My daughter and I were at Action Nissan recently to pick up the Nissan Sentra that she had picked out. The car was not on the lot at the time it was still in the factory, but I put a deposit down and the salesman called the day it was delivered. When we arrived at the dealership I was surprised at how quickly they were able to get us processed and leaving in our new car. I was expecting to be at the dealership for hours and we were gone with a new car in less than an hour, that was awesome!

Cathy Mccrary

We went in looking for a 2021 Rouge. Action Nissan unlike other dealers honored the VPP and had no limited supply fee like other dealers. Josh Baker was our salesman and was very knowledgeable about the car and I can’t say enough about George Vasquez in finance. Super friendly and helped us save some money too. You don’t find that just anywhere. They both gave us excellent service and I would recommend them to anyone and will. Thanks again to these 2 gentlemen.

Ehren Phipps

We took my wife's Altima in for regular maintenance and were told we had several other services needed but we decided to wait. We received an email from Action Nissan offering us 15% off the repairs if we scheduled within a month. We decided to do it. We dropped the car off and later received an invoice with a price that was higher than the email had suggested. Apparently the email offered the 15% discount on services that it should not have applied to. Bobby took care of us though. He called his manager and authorized the price we were quoted in the email, even though it was wrong. We dropped it off before work, picked it up after, and everything is running great!

Alisa Cortez

Every time I went there, they took great care of me! Even on the phone. Also, Chico was most useful.

stephen salata

Robert was my associate that checked me in both Monday and Thursday. Robert’s customer service skills were phenomenal. I’m glad that he made everything easy,quick, and stress free. I’m glad I switched to Action Nissan for my recent purchase and service.

Tracy Saunier

My experience with Action Nissan was great from start to finish! I was very up front that I wanted a Nissan Sentra in orange and was interested in nothing else. Every other dealership tried to push me into something else and tried to convince me that I'd never find the car I wanted or that I'd have to go way outside of my budget to find one. Action Nissan was the only dealership who didn't try to sell me anything else and promised to let me know when an orange Sentra was coming in (which they did, thanks NeNe!). They also accepted the VPP discount which other dealerships either wouldn't take or lied to me about how it worked. Once the car arrived we had a wonderful experience with Triana in sales who took care of us from start to finish (and beyond), had more fun in finance than we probably should have with Krishan, and Long in delivery made sure I understood the ins and outs of the vehicle (and also gave me some detailing tips I was desperate for). Overall I highly recommend Action Nissan to get you in your new vehicle!

Nathaniel Cruz

I drove over an hour to go to Action Nissan to get the my 2022 Nissan Pathfinder. They were one of the few dealerships in middle Tennessee that actually had any and at a fair price. I had a great experience overall starting from online sales with Nene Roddy helping locate the car I wanted. Jody was also great help with the walkthrough of my Nissan Pathfinder and final sale of it. In finance Jorge helped me get the extra coverage I would need to make sure my car keeps running smoothly. To finish it up I had Long give me a detailed breakdown of all the cool features the Pathfinder had.

sharon burnett

Ray Vaughn in the service department was very professional even though I can in with a urgent situation & I did not have a reservation. He worked me in & got me in & out within 30 minutes. Good customer service is not something you see often. Ray showed great customer service skills & wanted his customers needs to be met! Awesome job Ray! Thanks!

Rachel Meyer

I had a wonderful experience with the team at Action Nissan. It started with me just looking at pictures of the new 2021 Rogue Platinum online. Mary helped get me scheduled to come in. I was greeted by the store manager who was friendly and very accommodating. He set me up with Mr. Winer, who processed my paperwork. He was friendly and very helpful. They got everything rolling for me. I was approved for my car! They sent me to speak with Mr. Vasquez, the finance man. He was super friendly and helped me close everything up. Before the end of the day I drove off with my brand new 2021 Rogue platinum. Such an amazing team of people working hard to get their customers exactly what they want. Thanks again!

Dominique Lee

The staff is very friendly (If you go in Nashville, Hugo is your guy), but I just cannot get over the over pricing. Nissan was going to charge me $150 for my gas cap to be replaced. I go to my local AutoZone and bought a gas cap for no more than $20. That was my last time going there. I will have to look for another service shop moving forward. I cannot get over the insane pricing scale.

FILIP SEMES

Dexter Welch was a fantastic sales person, He was cool and kind and made sure all our questions where answered. Over all the staff was very Kind, Courteous, and transparent with what they were doing and how things would proceed. Would recommend.

Shay Pleiss

Everyone there was determined to help me out Last Tuesday. My car transmission went out and was looking to trade in but ended up downtown. Unfortunately my credit isn’t great so my percentage was very high for finance and things didn’t work out. Brought my car to Action and they sprang into Action! Dexter took the time to get all my details and listen to what I was looking for while the big guys worked with the bank for me. Got approved at a lower rate, came in looking at a car that I wasn’t too thrilled about but I could somewhat afford - and they showed me a few better options. When it came to make a hard choice they helped me out on a car that was much better for me.

Harley E

I bought my second vehicle from Action yesterday. The team is amazing. No pressure. Everybody there is great, in every department, I've never had an issue with either purchase or services. It's just a great operation. 11/10! Ask for Sarah if you want an out of this world sales experience

Judy Lowe

Found the best price I had seen in 2 months at Action Nissan! Staff was helpful and friendly. Loving my new ride!

Jen Simon

Gino was kind and professional and responsive. My tire was repaired quickly and for free!

Jacob Towery

My experience with Action Nissan was amazing! By far the best and most helpful visit to a dealership I've ever had. The staff went above and beyond to ensure all my needs for me. Truly a great experience.

Krystain Bryant

Staff are very friendly and professional. The staff is very knowledgeable and are willing to work with you through any misunderstandings.

Kristen Potter

This team is GREAT! they listened and took notes during our phone conversation then fixed the problem quickly (a leak) and then went above and beyond by helping to dry out my car which was SO appreciated! Highly recommend!

Randy Hinger

I really like the convenience of being able to make a service appointment and have someone there assigned to you to keep you updated about your car's service.

Chesity Douangboupha

Had a great experience! Everyone was so sweet and attentive, especially Triana Lopez! She was so helpful and showed me multiple vehicles so I could chose the best fit for me! Triana was also very patient with me when it was decision making time to purchase or not. I couldn’t say no and I have no regrets about my 2021 Rogue! I absolutely love her! 10/10 recommend this dealership

Doris Orman

Everyone at Action Nissan was amazing. Not only were the staff professional, they were personable. There was no pressure and they were able to answer our questions as well as work within the limitations we had. Everyone went above and beyond. I would give more stars if I could.

Alfred Dowell

Prompt service for my recall repair. The recall repair included a complimentary oil change and inspection. As a result of the inspection they identified I need new brake pads on the rear, and instead of just telling me about it they included a video comparison of my brake pads and rotors to to ones that were not worn. Pricing on the repair seemed fair for a dealership repair.

Taseanna Fitzgerald

Ary was such a great help with helping me find a car that was right for me plus I loved. He’s a younger guy so we were able to have good conversations to make time go by. He had amazing customer service , I will definitely be back.

Arlene Boyd

Their Super great and Dexter and Josh, Sales Agents Our definitely on top of their customers they. try. to make their clients Happy with the choice of buying a vechiles at Action Nissan , over all service from this Company is very good I'd recommend them to everyone.

Britney Kent

Johnathan was a great customer service guy. Helpful and nice. I brought my car in because it was making a funny noise. Turns it it had a few loose bolts on a heat shield that needed to be fixed. However, before I was contacted about the real issue with my car, I first got an email with a list of additional services the mechanic suggested I get done. To someone who didn't know much about cars/mechanics, it would be very easy to end up paying $900+ more for additional services NOT needed. I suggest contacting customers about the issue they brought it in for before sending this email or including the diagnostic results for the issue they brought it in for in the email preferably at the top. The way it was all handled seemed like the company was trying to swindle customers out of more money. In the end, the issue was fixed. I just want to caution other customers to be aware of the diagnostic email you will get and ask a second opinion before approving the additional services.

Jason Pringle

Super friendly staff at Action Nissan. Adam was very courteous as a brand new dealer and Stan was super friendly and helpful supporting Adam in the trade-in of our car and purchase of a car that fit our family. Krishan with financing was awesome and quickly got me through all the paperwork while keeping me informed so that I could make the best decisions for my situation. Thank you all for the assistance!

gil salcido

Me and my wife maria just bought a brand new car through Taiwan Hamilton. Very pleased with our purchase and never felt better during the process. Stress free and quick and easy. Picking the car was the hardest part but in the end he set us up in a perfect car. Thanks man and action Nissan.

D. Brown

I’ve been a customer of Action Nissan for several years. My most recent experience was top notch customer service. The service rep went above and beyond to make sure my vehicle was handled with great care. I appreciate it Nissan.

Albert King

Action Nissan was fantastic! I was treated with respect and taken care of in no time. I want to give a huge thank you to the delivery specialist "Long" he made the experience one to remember! Even if you don't need a new car go see Long at action Nissan!

Tina Poole

My service advisor was Russell Sanford. Russell kept me informed about the process of the service needed for my car and called me when it was completed. He did a great job. All of the techs that I have helped me at Action Nissan over the past few years have always done a super job. I keep coming back because of that. Thank you!

alyssa williams

My experience at Action Nissan was great! Not only was the service great, but after helping me find the perfect first car they also went above and beyond to work with my financial situation and make sure I got approved for the car. Also thank you so much Isac and Katherine for spending hours helping me get set up with great car insurance at an affordable price.

AG V

Bought a 2018 Nissan Rogue SL FWD I had one car to test drive but it turned out , I really like it and It was a good deal for me. Ary was my Sale contact and He was very calm, professional and nice. Financial department George was very helpful on explain to me my financial options and also Greg and the Sales Team Management were really patient and helpful on the buying process. Not have a demo on the car after purchase but I toke it for a Test drive so I figured out all the info system and safety myself. I guess that is the fun part . Hope to have found a good Honest place to take my newer car in for maintenance and all the needs until is time to trade it for an other one ..lol Thank you

Shearae Simpson

Macon is awesome, very friendly and sweet personality. Accommodated repairing the vehicle and taking a look at it last minute while the Nissan of cool springs was ignoring me hoping that I would just go away. I believe between leaving a bad review for them, taking back my Good review from when they sold me the car, calling Connor Lewis twice and threatening a lawsuit, and actually receiving help from action Nissan and leaving them a good review that I got someone's attention because I finally received a callback after a full day and almost a second full day apologizing and offering to follow through on their promise to service the car. I don't know if I'll ever purchase another vehicle from a Nissan dealership again after this experience but if I do I'll go to action first and give them the benefit of the doubt since the service was so good.

Lori Bowlin

I have a 2015 Altima & the transmission went out on it at only 133,000 miles. A car should last a lot longer than that before you start having transmission problems!!! I looked it up online & saw that there was a class action lawsuit on the transmissions in 2013-2016 Altimas up to 84,000 miles. It should be 150,000 miles because anything lower is ridiculous!!! I didnt have any issues with Action Nissan other than having to pay $4,500 for a transmission on a car with 133,000 miles. They completed the work in a timely manner & kept me in the loop the whole time. The car is running great now

rhonda ivey

Our experience with Action Nissan has been wonderful. Evan was knowledgeable regarding the vehicle we were looking for. He was very personable and helpful. Fred made sure we got the best deal possible. We would definitely deal with them again.

Quang Nguyen

I bought a car at Action Nissan past weekend, and Katherine was the one that assisted us with the purchase. Katherine was very sweet, patient, and so helpful. She made the whole process easier and smoother than we expected. She went out of her way to make sure we had everything we needed to close the deal. We were so happy with the purchase, and I would recommend her to everyone who wants to buy a car at this location.

Lori McElhaney

I had a horrible experience at another dealership with a brand new vehicle. I was very nervous bringing my car in. Thankfully that didn't last long. Bobby was my technician. He went above and beyond to make sure everything was perfect with my car. His attention to detail and professionalism were exceptional! I could not be happier! I won't be taking my car anywhere else.

Elvia Rodriguez

I took my car there after an accident and it was ready within 2 weeks. Debbie from the Collision Center was really nice and sweet. She would call me to give me updates, she also explained all that I needed to do. Kind person and great customer service! I wish I don't need to but if I ever have any other issue I will definitely take my car back :)

Jessi Wright

I bought a 2015 Toyota Rav 4 on March 15, 2022. The best part of the entire experience was working with Ka-Darius. He is an outstanding salesman! He was so kind, informative, and had excellent communication skills. He was attentive, a great listener, and provided all of the information I needed in an efficient manner. Above all else, he showed integrity and transparency throughout the entire process; something I find rare, but necessary in the sales world. No matter where Ka-Darius goes, I will be sure to follow him to purchase all future vehicles. I can't recommend him enough!

Will Payne

Awesome experience at Action Nissan! I came in to look at a used truck. The truck wasn't here yet. I still wanted it. My salesman, Matson, drove all the way to Atlanta to pick it up and bring it to the dealership. I did the deal before he even got it back to dealership. The truck was way nicer than any of us expected it to be. I think I got a great deal on the purchase. All of the staff was very friendly. No games and BS. They were straight forward about what they could do and I felt like their presented deal was very fair for both parties. These guys really went out of their way to get this truck here for me. I am from Huntsville, but I will absolutely be coming back to Nashville to buy all of my vehicles from Action Nissan. I implore you to let these guys get you in the vehicle that you want. You won't regret it!

Kevin Stoeckle

I've had to take my Rogue in for a problem, and Russell in the Service department was awesome. He was super friendly, and worked to get my car fixed up and returned as soon as possible. Had a small hiccup getting the part in the original timeline, (due to chip shortage) but he kept me up to date on the status at every chance he had, or there was new info. Overall very happy with my experience, and my interactions with Russell.

Bill Hollaway

Text message notified me that service was available earlier than scheduled so I was able to get in early. Intake service person recognized the issue immediately so I knew what was needed immediately. Waiting area was fine, although wait was longer than expected. Needed service was warrantied so no charge to me, and my vehicle was returned to me with a complimentary wash, which was a nice feeling.

S Ll

My car is my independence and my second set of legs because I am a single woman who uses a walker to get around.. I like to thank the Service department for doing an awesome job repairing my car. Thank you so much, I really appreciate you going over and above to make sure I am able to continue to be self sufficient. Thank you for caring about your customers and making us feel valued. It really rare in this day and time. I will never forget how u made me feel.

Harold Patterson

I recently had some repair work done on my Infiniti G35x and I notice a vast improvement. The work was done well and in the same day. The service technician Bobby C. was very knowledgeable and communicative with what needed to be done and what it would cost. I would highly recommend his services.

Amanda Davis

Everyone here was fantastic! In an out, no up selling, no issues at all. KD and Long were incredible and took extra time to make sure I left here feeling comfortable with my new car.

attomica

Diagnosis and repair were completed quickly. The service advisor was helpful and communicative. The courtesy van (or Lyft) that dropped me off and picked me up is a valuable and convenient service. I’m amazed there are dealers who don’t offer that service.

darronr808

Friendly workers very nice people they listen and take care of their customers

Sherry Fey

Over the years, I have had just-okay, bad, and good experiences when purchasing cars, but never could I say that I had a great experience, until now! Action Nissan in Nashville, along with the company's Sales Associate, Izoc Aziz, was by far the best car-buying experience I've ever had! They listened to me, worked quickly to meet the deal that I had in mind, took care of a cleaning issue I had with the new car and then closed the deal on my terms without hesitation. I will recommend Action Nissan to anyone I come in contact with who is shopping for a car! Thank you Action Nissan for having a great Team!

Amber Dutton

LOVE these guys!! It was the end of the day, I was beat and I didn't want to haggle with prices. I'm not a car person and was honestly disinterested in the car buying process. However, the popcorn, coffee and comfy couches were awesome! I went on a test drive in a Nissan Versa Note. Which I loved but thought, there's no way I'm leaving with this car... They made everything super easy for me! From reviewing my trade in, giving me a more than fair amount for it, making sure I was 100% certain on monthly payments before signing any thing at all, explaining all the features, helping with paperwork.... they were awesome. My sales man was an honest helpful guy and the manager was even more down to earth. This was the best car buying experience of my life. As a first time buyer I'd highly recommend them. I'm so, so happy with my purchase and I've never been excited about a car. I LOVE my new car and have already taken my first road trip in less than a month of owning in. Thank you to everyone here for helping me with my awesome new car!

Rika T.

I was in for an oil change. I had an appointment, but I still didn't expect to be in and out as quickly as I was.

Hunter Waldron

Had mechanical issues with my car and went to the service line at Action Nissan. The service was speedy yet thorough. They figured out what was wrong with my car very quickly and had me up and running within 24 hours. The main person I worked with was Ashley and she was so helpful with all my issues.

Random Info

Experience was great dealing with the service dept. Made appointment online. Vehicle was ready when they told me it would. My car ran like when I purchased it after being serviced. Only one issue or minor concern was when reviewing the paperwork given to me there were 2 sheets. One containing what the service dept repaired then the other indicated a 27 point inspection done and a complimentary car detail(outside only paper states). My vehicle did not get the car wash. It was just as I brought it in. Which was no problem because I was not expecting it but it lead me to question if the 27 point inspection was done. That's more of my minor concern. Other than that we thank everyone in the service dept who got our vehicle back to how what made us purchase here from. Action Nissan.

Holli Hager

I traded in my 2019 Nissan Armada for a 2022 one. It was a seamless transaction. The sales people did a great job and the young man that helped explain all of the bells and whistles on my car, did a great job as well.

Crystal Wilson

I have been trying to get a appointment for my car to get serviced, and finally after hung up on and wrong numbers and the run around finally got to speak to a gentleman forgot his name but he got my part ordered and appointment set up with Ashley and she was great. She done everything she said and beyond plus called and informed me what was going on and accommodated me to the best she could with this pandemic and making sure my health was important and getting the services I needed done along with delivering my car to me. She is great and I will keep my business with Nissan for as long as she is apart of it.

Kenneth Thomas

My dealership experience was amazing! Purchased a vehicle from this team for much lower than their nearest competitor. The Sales Managers kept me informed throughout the process, ensuring that I understood what they needed from me via email, due to me traveling for work. They were extremely understanding, heard my concerns and patient! These guys also walked us through the Service Department. All while keeping in mine the current state with Covid-19. Great Dealership Process! Highly recommend Action Nissan to any future potential buyer!

Charlotte Jefferson

Came in for an oil change and brake inspection. Brakes is good for another year. I received recommendations for a battery replacement and brake fluid flush. All mention services was performed along with a free car wash. Russell Sanford was my sales advisor very friendly and courtesy.

Tony Batson

Excellent service from the manager Anthony. He was professional and provided excellent details as far as completion timeframe. My car was cleaned inside and out when I picked it up. Everything was looking great.

Meagan Ahrens

I just thought an hour and a half with an appointment, even after the suggested air filters were replaced, was a long time for an oil change. It’s not the first time it’s taken so long, but I trust the staff as I bought the car there and will continue to return but would be much happier if oil changes didn’t take an hour plus.

Madeline Clinger

Russell was very communicative about what needed to be done to fix my Nissan and even gave me his cell number to stay in touch easier! He had the part expedited so that it would be done as quickly as possible. Very smooth and positive experience.

Chris Johnson

Thank you Hugo for always being informative and efficient! You have an amazing work ethic, you not only treat me with first class service but I also see you treat other customers that way as well! Action Nissan you are luck to have him! Please make sure he gets this because he deserves to know how amazing he is! I believe he deserves a raise!

Cassandra Neal

I had a great experience. Everyone was extremely nice and knowledgeable.

Dustin Bilbrey

Sarah Earls, the BDC Representative at Action Nissan, was so helpful and kind in helping us find our new car. She went out of her way to make it an experience and not a difficult task. She was not pushy and answered all my questions. I would definitely recommend Sarah if you are looking for the perfect car!

Lindsey Joe

I had a GREAT service experience at Action Nissan today! 💯 I was able to easily book my appointment online and Hugo Cruz (and team) took care of all my Rogue's needs. Even though I didn't wait at the dealership, I was kept up-to-date every step of the way via text and email. THANK YOU Hugo & Action Nissan! 🙏 …

Anthony Latimore Jr

Connor was very helpful in helping me solve the problem with my tail lights and engine issues.

Will Hammond

It was a good experience. The service lane manager Ashley Myers, was very good at her job and most helpful. I had a left rear tire that had been looking a little under inflated and she had one of her service associates add air to put it back to proper recommended lbs of inflation after my initial repair was completed. My repair was done in slightly less time than the hour and a half she initially quoted to me. I managed to take a walk around the neighborhood and get some air and sunshine after being cooped up at home so much the last few months. All in all, a very satisfactory experience.

stayboogy

Make sure and go see Jonathan for all your service needs. I've taken my nismo here every time for service and he is absolutely the best. I'm extremely particular about my car and he never lets me down.

Kesha West

I had an excellent experience at Action Nissan. I went in knowing exactly what I wanted. Jorden Meshoto was a great sales consultant and answered all our questions. I would recommend them to anyone buying a new car. Also, we loved working with Jorge with finance!

Mike Davidson

Taiwan was a pleasure to deal with, friendly, knowledgeable, and willing to find an answer to all of my questions. I was surprised, and extremely grateful when the dealership offered to deliver the car to my home as I was buying the car as a gift for my wife’s birthday. This is the second car we have purchased from Action Nissan and would recommend them to anyone looking to buy new vehicle.

Ashley Small

This is my second time coming here and both times Ray always makes sure I have a great experience! He’s knowledgeable, friendly and willing to help! I definitely recommend Ray as your service advisor!

December Snowqueen

bought my car last year and I went there after almost a year to take of the issues which's promised at the time of purchase. They're very friendly and helpful! Especially I'd would like to Shout out to Nickolas Bnotsch ( Sales Manager) who worked so hard to take care of my issues after almost a year.

Hugo Perez

My wife and I went to Action Nissan after leaving Nissan Dealership at Murfreesboro in frustration. Possible to purchase a vehicle that day. Lenora Zacharie of Action Nissan was extremely professional and honest with us throughout the process. She was never once aggressive and was really patient. As well as her other work colleagues Issac and April was extremely nice and professional. I would recommend anyone in the market to give them a visit. You will not regret it!

Jennifer Stein

I accompanied my boyfriend while he searched for and bought his new car here and I was very impressed with the facility, choices, and employees. Several people helped us and everyone was very kind and welcoming, but Des really made our experience great. She knew what she was doing and has fantastic customer-relationship skills, plus she's hilarious and pays attention to the details. This is our new spot for car-buying, others should take notes.

Rebecca Golden

The service department is top notch. I bought my Nissan from another dealership and with it free oil changes. I couldn't get service (or even a call back) with the other dealership and decided I'd rather pay and go to Action. I won't go anywhere else for my service needs.

Alexis Anderson

Sarah was very helpful especially with a toddler. Was hoping to get more paperwork done prehand due to they have a 24 delivery service and we’d have my son with me. Over all took about three hours and my son was starting to get irritable. They gave him a ballon to keep him occupied. Enjoy have Derek in the finance department as well. Great sense of humor and made the process easy. I’m absolutely in love with my 2020 Nissan Kicks SR

John Rhodes

This time at Action Nissan vs when I went back in 2015 to purchase a vehicle was honestly night and day. I was prepared to be there this go around about 6+ hours like I was the first go around. Taiwan called me on Sunday after doing a general search online seeing if anything struck my interest, plugging some numbers, and pricing my options.However I was mulling over if I really wanted a new car you know going back and forth. I originally told him I wasnt going to get a car, then a few minutes later changed my mind doing a pros and con. Taiwan set me up with Evan for the day after (Monday). I arrived Monday morning, met Evan, with the car I wanted in hand ( Nissan Kicks), everything in a folder like Title etc, and the price range I was looking to pay per month. As Evan was bringing the car up the manager came out and spoke with me I told him the same price range, and within like 30 minutes I was out test driving the Nissan Kicks. When we go back it was smooth sailing with very little wait time in between. Evan was professional, not pushy, didnt try to sell me anything I didnt need or want. I was in and out of Action Nissan within 3 hours maybe a few minutes over. Thats including going through all the signing, the vehicle getting ready for me, and I was on the road. IDK who took over at Action Nissan but they seem to be doing an excellent job. The speed of service really respects the car buyers time. I will recommend this dealership to everyone who is looking for a new vehicle. This is my second vehicle with them and I think this will be my go to place for a new vehicle in the future

Dawn Walton

They did everything in their power to watch me drive away in a brand new car that day!!! They are fantastic. Highly recommend. I mean, seriously. Not only do I recommend these guys for all your car buying needs, I'm about to bake them a pie. I could not be more satisfied.

Ann Cannon

I recently traded in a 2019 Altima. Matt Baker was my sales representative and was extremely helpful. I appreciated his genuineness and hard work to actually help me and not just make a sale. I have never been more satisfied with a car dealership and sales team. Thanks!

Yaw Han

Ary is one of the best person from customer service department. He is trying his best to help the people. I'm really Appreciate.

Ashley Pretzer

I came in on a snowy day and left very happy due to Denis! He showed me so much patience and kindness during my whole experience and made sure all of my needs were met. He made me feel comfortable in making my “big girl” purchase lol. I had read reviews about wonderful experiences at Action Nissan but to actually experience it for myself was beyond what I imagined. The whole staff as well congratulated me on my new purchase and Amanda in finance has the cutest dog that could make your heart melt. I definitely have recommended Action Nissan to all my friends.

Wali Khan

Bought my first vehicle from here, service is exceptional!

Penny Dawn Welch

I moved from KY to TN so this was my first visit to this Nissan dealership. With my old dealership I had Nissan rewards and rarely paid for an oil change/tire rotation the many years I’ve been going there so the cost was more than expected. I also was hoping to get the dealership changed on the Nissan One to One Rewards program and my rep Macon tried to do that but stated she would give me a call once she figured it out. I didn’t get that call. My name was spelled wrong on my invoice and I’m hoping that was corrected. The service was within an hour and 15 min prbly so not bad. So far I have not had any issues since then with my car. Macon did give me a small % off my total but I really enjoyed the Nissan rewards I had with my previous dealership.

charles elam

I was initially approved through a private lender when I went to the dealership. The lender I used changed my rate at the last minute. The salesman Peyton and his boss Derek never told me anything was wrong they went to another lender, I was approved within minutes and in about 2 hours after signing paperwork. I left the dealership in my new Truck. Highly recommend the team at Action Nissan.

Porsche Rhodes

Tim Campbell is the man to see!! Excellent service and very efficient. He will make sure you drive off the lot!! Tell him Porsche Rhodes sent you!!! 😊 …

Nissan Service

Had a great experience this week at Action! Ray and helped me get set up with an oil change and was very personable. Was an easy visit and didn't have to wait long. Thanks for your help!

Massielz Sanchez

This is my second car purchase at Action Nissan and I don’t regret it! Everyone is super friendly and helpful! ESPECIALLY George! George was amazing, he knew exactly what I wanted/needed and did not waste time. I told him what I wanted and that’s exactly what I got and more. George needs a raise or a promotion! He seriously cares about his clients. You can tell it’s genuine. This is the second time George has helped me with financing and purchasing my car! I will recommend all of my co workers at BoA to him, my friends, family, and more! Honestly, if it wasn’t for George, I wouldn’t have purchased any of my cars. He made me feel confident and comfortable about my decision.

Linda Kilgore

I get my Nissan serviced here and I have always had great service. Angie and Ashley were great yesterday. Positive attitude and answered every question. Last but not least, the shuttle van driver, Mr. Calvin. Always great conversation with him on my rides. I hope these employees are being compensated for their great work because they are definitely giving 100% to the customers.

Teresa Avila

Overall I had a great experience with my oil change. In December 2020 my car was repaired in the body shop. At the time of the oil change I asked about a missing wheel cover (not hub cap) and was told it would cost $70 to repair. After speaking the manager he was quick to address the situation and replace the wheel cover.

Larry Greene

Normally I do not like to admit when I am wrong but today I have to say to my wife that I was wrong. I had read lots of negative reviews about the service other customers received at Action Nissan and I was determined my wife was not going to buy a car from this place. She was referred to the dealership by a fellow co worker who had previously worked with Heather Fowler. She made an appointment with Ms Fowler and we went in the next day to meet with her. We set our appointment for 1030am and we were there a few minutes early. Heather met us by the door and immediately welcomed us to the dealership. She took no time getting the process started. We sat down and I swear. I have never met someone so nice and polite. I honestly felt like I was talking to my own daughter. She made me feel at such ease. She had such a calming approach to her. I would have probably bought 4 cars from her that day if she had asked. Long story short..... Heather was great. She was patient with my wife as she asked a million questions. Heather made the entire process great. I have told everyone I work with and my entire family to go see Heather. She will not disappoint. Heather even contacted us the next day to see how everything was going and to see if we had anymore questions. A couple days later we received a hand written thank you note in the mail with a Starbucks gift card in it. I am totally impressed with the way we were handled by Heather and I eat my words about this dealership. Thank you Heather for a job well done. You are one of a kind.

Bri_Val _exe

Jody Pegues was the authentic, attentive, and a great listener with what we need in our price range. If you're looking for a specific Sales agent, ask for him! They have a nice selection for affordable used cars (:

Lisa B

I am a repeat customer and this purchase was as quick and smooth as the first purchase. No more waiting around in the dealership for numerous hours. The internet shopping is the way to go. Everyone was willing to help in any way they could to make my experience easy and pleasurable. They did just that. I have no complaints at all. It was the best experience. I highly recommend Action Nissan to anyone look to buy a vehicle. My sales guy was awesome.

Aretha Nicole

Came in for an oil change and to have my brakes checked, which needed to be replaced along with my battery. Andrei was very helpful and informative with what needed to be replaced in my car immediately and he wasn't trying up-sale to just add more services, these things were needed and explained thoroughly. Great, friendly, professional service by Andrei and the young man who worked on my car. Thank you!

Karen Lopez

Awesome service !! Made buying my very first car a breeze and staff was delightful ! Big thanks to the sales man Izac who was so kind and very helpful with anything we needed :) He made me and my family feel very welcomed and we could absolutely tell he had our best interest at heart! I’m in love with my Honda Civic and it’s thanks to you man! Overall I enjoyed my experience and will definitely be recommending you guys to my family and friends !

Gary Perrizo

On 4/29/20 I just purchased my third new vehicle from Action Nissan. Heather Fowler was my sales person and Kris did the papers. Each time I purchase a new vehicle from Action I am amazed. Heather was absolutely the best sales person I have ever dealt with. She was open, honest, and wanted me to be happy. Her response time to my questions and offers could not have been faster. Kris was also great in getting me and out in record time. It is people like Heather and Kris that bring me back to Action and bypass the other dealers.

Deidra Grant

My back trunk area rug got caught in my lift gate 😩but Action Nissan certainly got it taken care of right away . I was on a road trip from out of town and Nashville was my first stop so it made sense to go there , glad I did they also took care of recalls that was on my vehicle . Even from out of town they were courteous and friendly Thank you Action Nissan Happy Customer 🤗

L. Sean Carroll

Action Nissan provided excellent customer service. Jeremiah, our sales consultant was friendly and helpful. We had a specific price point and model in mind and they helped find a car specific to our needs. They were very helpful throughout the transaction. I would highly recommend using them in the future for anyone looking for a used vehicle.

Steve Scarborough

I had been thinking about buying a new Nissan Pathfinder with 4 wheel drive and contacted Action Nissan in Nashville. Immediately I was forwarded to Ms. Jennifer McMillan who advised me to come in and she would help find the vehicle that would be a good fit for me. Jennifer took me out and showed me a few vehicles and explained what safety and convenience features each one had. When I made the decision to purchase she stayed with me and walked me through the whole process explaining the purchase and finance options I had to choose from. When I was happy with my finance and purchase decisions and waiting for the paperwork to complete she took me through the facility maintenance area and explained service arrangements. She also made sure I was comfortable during the process offering me coffee and something to eat. She made me feel like I was her most important customer through the whole day. After the paperwork was completed she helped me gather my things and get everything relocated to my new vehicle which was prepped and fueled up. She also sat with me in my new Pathfinder and went back over the many safety and convenience features making sure I would drive off with a good level of confidence in driving my new car. Not only did she make sure the day went well for me she has also followed up on my purchase throughout the week to make sure I was enjoying my new car. I will certainly call for her next time I buy a new vehicle. Exceptional new car experience! Thanks Jennifer! Steve Scarborough

Samantha Uhas-Johnson

Dealer did great job with distance, contact over email and text messages. Great set up to test Drive in a safe way and home drop off of car. Paperwork filling was slow due to covid closures buy understood. My rep worked hard to get me all I wanted. 🧡my kicks …

Andy Seymour

Best experience ever buying a new vehicle. I have bought a few and even an RV and it was never easier any place than Action Nissan. That is why they have easy buttons all around the place and I hit those buttons a few times. "That was easy" !! No painful negotiating they brought the A game after I told them what I wanted, what I expected for trade in and what I wanted to spend. They listened and boom the deal was made and we drove home in a new truck. Want to save yourself lots of pain...go to Action Nissan!! If it wasn't true I would not be writing this !!! Andy Seymour

Kitty Kingdom

Just came in for an oil change and tire rotation. Staff was courteous and friendly. I really appreciate the free car wash. My car really needed it.

Leo Knott

Action Nissan is absolutely amazing. I purchased my first car from Action Nissan back in 2007 and I have still been doing business with them to this day. I had an extended warranty company, there partnered with American Auto Shield which was terrible. The service representative Bill Thurman was great help in assisting me with all the problems the company had with my claim. My car is running great. Thanks so much!

Luisa Alvarado

Jeremiah was excellent! He helped me through the whole process from choosing the right car to finding out what worked best for me due to my credit. I had so many questions and he answered them all with a great attitude. He really cares about his customers and goes above and beyond when helping them choose the right car. He was very honest and took very good care of me. Thank you all so much! I had a wonderful experience and I'm in love with my new car.

Vanessa Stanley

Taiwan was very helpful with myself and my husband. He actually ended up selling us two cars today! He was very willing to help and show us different options that we could take. I highly recommend.

Nate Baumberger

I had the pleasure to deal with Heather Fowler and Barry at Action Nissan and they were not pushy whatsoever and allowed me to test drive vehicles with no issues. While I wasn’t sure at first which one I was seeking, they had a beautiful used Lexus SUV come in on a trade and the next day I test drive it and purchased it. It was fate!! I’m a happy customer for sure!! A++++ to Heather for making it so seamless! Highly recommend 👌

Peter Diaz

I brought My first Brand knew truck from Action Nissan 2 weeks ago and all can say is that I LOVE IT! I like to thank Jermaine and JR for making my buying experience at Action Nissan Excellent!!! I’ve brought cars from other dealerships before and never got the great and Excellent Service I got from Action Nissan. It’s like they made buying my new truck very easy and very Comfortable and with no Pressure it’s like when I told Jermaine and JR what I was looking for a truck it’s like they knew what I was looking for!! And nailed it!! Thank you so very much Action Nissan for your service!! Keep up the great work you guys do. And believe Me I will do Business with you guys again... 👍😀😀

Donna Wheeler

I purchased my new Maxima Platinum from Action last year and thought it best to maintain service records at the dealership in the event of warranty issues. There is another dealership much closer to home and I work within a mile of the Nissan headquarters and dealership in Cool Springs. I seriously though about moving my service following the failure by Service Department to return multiple voice mail messages. It was then that I met Ashley Myers. She is the reason that I continue to have my service completed at this dealership. Amazing service! She goes above and beyond to develop a relationship and truly care about her customers. In addition, she realizes how valuable my time is and works to get me in and out quickly when I need to wait. Kudos to Ashley!

Tykeiah Lopes

Amazing service!!! Hands down. I wasn’t sure that I would get approved but this great team worked with me until they got me approved and I was in total shock when I drove off with the car of my dreams !!!!!! Trust the process , they will get you taken care of

Debra Grimes

First, when I came in and asked for the vehicle they showed on their website, they had it! Not like the other two Nashville Nissan dealers who didn't, just using their ad to bring you to their dealership and sell you something else. The gave me a good deal on my trade-in. The salesperson's jokes grew on me as we went along. The dealership is comfortable and everyone was friendly. They took care of details and explained all the features of my car. I only gave them a four because it took 4 hours to complete the deal even though I already knew which car I wanted so we didn't need to spend any time on the lot.

Anne Buckle

I've never had an oil change done so quickly! I was in and out within a half hour. Angela who processed the order was friendly and helpful. Also, Ashley is amazing and never forgets a customer! She is dedicated to resolving issues and is ON IT. Highly recommend both of those ladies when you go visit!

Anna

It was my first time buying a car, and I couldn’t ask for a better salesman. Joe was very welcoming and made my first time buying a car, a great experience. There was one little miscommunication between the finances but it all got settled by the manager, Fred. He was so friendly and very helpful. Definitely recommend Action Nissan to anyone. Thank you guys so much for everything!!

Diane Jordan

I love my Nissan Rogue! I recently took it in for an oil change and tire rotation. It was a pleasant experience for me...everyone was friendly and I was in and out in about an hour. They even washed my car!

Richard Lamb

Very attentive and kind. Everyone was immediately helpful and courteous and worked with us us extensively to value our trade in and get us in the vehicle we want at the price that worked for us.

Zindan Berwary

Had a great experience with my first visit to Action Nissan on Thomson lane. We are thinking about Upgrading our cars, so we stopped by to get a quote for a trade in value on our car. The salesman, Karzan was very helpful and attentive. He makes the situation a lot easier and he was not pushy at all. He was knowledgeable about the cars and when he didn’t know something he got the right people that did to help. He let me test drive several cars and has checked up on me couple times just to keep me updated on the deals and promotions that Nissan is having.

Eugene Raymond

Action Nissan is superb for its efficiency and attention to detail. What's more, they offer a world-class customer experience. The service manager I worked with on this visit is a big favorite of mine. He knows his stuff. And that gives me great confidence. Action Nissan service builds the Nissan brand in a major way. All good.

De'Anna Lieskamp

I brought a vehicle to their service department for a pre-purchase inspection. Ashley was the employee that helped me, and she went above and beyond in every single way. She was very personable, communicative, and knowledgeable. She made the experience a positive one, and I will definitely be back to see her.

Georgia Lee

I scheduled the 5,000 mile service for my 2020 Kicks online. When I arrived, Hugo greeted us as we drove in. He was very professional and nice. I arrived at about 11:50 and was out around 1:10. I was very surprised that the actual cost for the service was less than what I expected. Very good experience.

Todd Baker

I came to Action Nissan to give them a try after a not so good experience at my local Nissan dealer. This turned out to be an excellent decision! The service was great from the start with my sales rep Justin, and the purchasing process was made perfect by the sales GM, Jason Polk! He made the process quick and easy, ending with agreeable numbers! I will continue my vehicles purchases at this Nissan from now on. Thank you Action Nissan team! Todd

Kris Rowe

i have already posted an advertisement for you on facebook. I wanted my sales person to get more business!! He was great!!! The sales manager and I got off to a rocky start but she ended up earning my business! Joe was fabulous along with the financial person! She stayed so late to get our deal finished! I really enjoyed the process!!

Shartell Weaver

Action Nissan is one of the best places to go if you are looking for a car. Justin took very good care of me and made my first experience from a dealership simple and hassle free. With my credit score I was afraid that it would hold me back from the getting the vehicle I wanted but Justin went above and beyond to make sure that my monthly payments were affordable as well as giving me great advice about refinancing through a bank etc.. If I were to ever need another vehicle, I would go see Justin at Action Nissan. Justin had great customer service, he was respectful and profressional.

Amanda Paul

I have always been very hesitant about taking my car into the dealership for repairs due to past unsatisfactory experiences. My recent service through Action Nissan was great. Ashley my service representative was quick and easy to schedule with! Ashley I feel went above and beyond to keep me updated on the progress of my car and made me comfortable throughout the entire experience. I will definitely take my car back to this specific dealership in the future for service work.

Phillip Young

Heather and Joe made buying my son his first car a breeze! They were very responsive and we were able to quickly reach a fair deal by email and text. We showed up to the dealership, took the car for a test drive, and were driving home with a new Altima within an hour. I highly recommend this dealership and, specifically, Heather and Joe!

Channing Collazo BoyOh Baylor J

My husband was looking for a good, used truck. After visiting Action Nissan and talking with salesperson Heather and GSM Jason Polk, we realized that we could get a new truck for basically $20 more a month plus one more year in payments. This made better sense for us! When our credit union gave us a quote that we felt was too high, Jason worked to find us a better rate that we were happy with. We felt no pressure in the sale. Would recommend to anyone car shopping!

Betty Hardeman

Took my car for routine maintenance. It was a great experience. I was treated well, kept informed & my car was ready fairly quickly. It was a good experience.

Holloway Home Group

Jeremiah, Zorro and Jason gave me exceptional customer service. They listened to my needs. They showed me a way to get the car of my dreams. I got everything I wanted and at a price I desired. They are a great team and I will recommend them to all my friends and clients. Super grateful to have walked into Action Nissan!

Patricia Heck

The Sales staff was excellent! Jason the sales manager worked with us, then turned us over to one of your experience sales associates (Chris). We found that the pricing at Action Nissan was very competitive, and the dealership used all discounts that we qualified for. The Action Nissan Team has been great to follow up with us to make sure we are enjoying our new Frontier. We have been telling friends about the Action Nissan Team hoping to pay it forward. Thank you Action Nissan for making us more then a $ to you

Shelly Johnson

I had a great experiencing purchasing my first car here. When I walked up, Jeremiah Petty was the first person I met and he made the process as painless as it could be. He listened to what I needed, explained everything clearly and answered any and all questions I had. I'm so happy with the result and another happy Nissan customer!

Wanda Kelly

My car trunk lock was broken and the staff had me in and out within the hour. Ms. Ashley Myers was a great help. Very Customer Service and also was very helpful with calming (me) the customer. Thank You Ashley for your help. Great Job Action Nissan.

John Szetela (Elmo)

I had a great experience getting my ‘09 Nissan Murano fixed at this location thanks to my Rep, Bobby Costlow! Bobby went above and beyond to help me with my warranty repairs, he also kept me informed the whole time, and he had a great attitude! Ask For Bobby Costlow!

caroline morrow

My service advisor Hugo was informative and helpful throughout the entire process of my last oil and filter change! He let me know what maintenance would be needed in the future and I was in and out in record time. Thank you Action Nissan.

Derri Dalton

I had a wonderful experience working with Tim Campbell. He was very patient with me and a pleasure to work with in the car buying experience. I also am very thankful to the rest of the sales team who helped me with the purchase of another vehicle that I love from Action Nissan. I will continue to come back any time I need to purchase a vehicle and cannot say enough great things about the employees. Thanks everyone!

Phyllis Qualls

Russel, the service agent assigned to me was outstanding. He listened, was attentive and proactive with my car needs. Though he has only been at the dealership for less than 3 months, he was a seasoned professional.

Victoria Blalock

I had my 2011 Maxima taken to Action Nissan in March 2018 after hitting a deep pothole. It blew out my right front tire and damaged the wheel as well. Ashley Myers, who works there made everything easy for me for she was very kind, helpful and accommodating. She also had a rental car come for me soon after my arrival. And she stayed on top of things for me the whole way through. I really appreciated her kindness and putting me at ease each time I come to Action Nissan. All the staff there were very nice and friendly which made for a very pleasant atmosphere. My car rode like a brand new car after it was fixed. Thanks, Action Nissan! :-)

Darlene crenshaw

When I pulled in the parking lot Mr. William Darnell & Jody was on time ,greeted me & showed me where I could park & they were extremely professional!! The vehicle I inquired about was on the lot waiting for a test drive lol..... Jody was soooooo knowledgeable about the SUV and so was Mr. Darnell!! Went inside sat down at the desk & EVERYTHING was smooth sailing!! Any question I had they were very knowledgeable about it & I learned a lot of tips in the process! George Vasquez was in finance & he also was very professional & kind as well!! I'm sure there were people behind the seen that helped & I thanks to them as well! It was ALL ROYAL TREATMENT from beginning to end & I Love my 2021 Nissan Armada!!

GEORGE LABRADOR

Action Nissan has given a new name in car dealership. Especially the sales team. One sales team member and my personal experience came from an exclusive sales member . Katherine Sauceda. She was an exceptional sales representative. She was extremely professional. She answered all my questions and put a new name in no pressure sales. I was surprised how comfortable she made me feel with no pressure to buy . I bought a new car thanks to her and her team. I highly recommend Action Nissan. They are a class by themself.

Tiffany Davis

Austin Wells is the one to see if you decide to come here! Honestly if you don't your really missing out. We didnt plan to buy a car we just wanted to look because I was in a wreck. I did need a new car but it wasn't like it was needed right then. We didnt even have this place on our list of places to go. I am so glad we stopped when we went by. This place is by far amazing. I had the best experience i have ever had with a dealership here. Due to my credit score my down payment was kinda high. Austin and the managers there worked their magic. I was able to get a smaller down payment and a smaller monthly payment! My car is amazing. It's like its brand new. I did buy used but they looked this car over and fixed what needed to be fixed. They put new tires on because it needed it. They filled the tank but it was low. Before we drove off they had it detailed and washed. Austin hooked my bluetooth up and showed me what all the buttons are for! We will be coming here from now on even tho it's a little ways away from us. I dont care. The experience and the people are what make this place.

Marvin Hernandez

Just purchased my 3rd car from Action Nissan, always an easy and smooth transactions, Ishaq Abdelmlak Sales Guide did an amazing job on getting the car that I wanted ready to go out the door with such a fast and easy transaction; Jorge Vasquez always there for me and my family to guide us on the right path for our vehicles as well, what a great experience, thank you so much Action Nissan!

Daisia McFadden

Went in today to Action Nissan just to browse. We ended up buying a car. The customer service was great and Sarah was awesome, she was so helpful with everything. I definitely would recommend Action Nissan!.

Anna Loftus

We had a great experience at Action Nissan in Nashville. We had over an hour drive, and once we arrived on the lot Justin was the first to greet us. He was very helpful and showed us exactly what we were looking for! The entire purchasing process went about as smooth as it could go, and we will certainly refer any Nissan business their way. George in the finance department was also very helpful!

wanda day

My sales representative Deslyn Williams was phenomenal! She collected my information and I was speedily on my way to driving my new vehicle. Excellent Customer Service! The process was smooth and quick! I have already referred two friends and recommend they contact her. I am very pleased.

Nicklas Nancke

This store is absolutely amazing when it comes to trustworthy, enthusiastic, and knowledgeable employees. Everyone I worked with was extremely helpful and made me feel welcome, but especially Des and Jason were the two that really stood out to me and I would recommend them to anyone who is looking to purchase a new/pre-owned vehicle. 10/10!

Nyneshia Williams

Nelly assisted my husband and I in getting an SUV. She was very professional, knowledgeable and energetic. She provided my family with excellent customer service and even went above and beyond to make sure we were good at all times! She has contacted us several times since our purchase to make sure all is good. I highly recommend contacting Nelly when looking for a car at Action Nissan. We will definitely see here again in the future. Thank you kindly Nelly for your hard work and making my family a priority!

Tom Jewell

Bought a car at Action last year. Service was great, salesmen were friendly, courteous, and knowledgeable. My car came without a key for the wheel locks, and Bill in the service department took care of it with no issues. Thanks!

Juli King

Last week I visited Action Nissan with interest of purchasing an Altima and Jody P. approached me in a welcoming manner. I had lots of questions and Jody was very patient and informative. I will definitely be returning to make a purchase, because my experience at this location was very pleasant.

Jarrod Ferguson

Id like to talk about a dealership unlike any I have experienced. Particularly, my time with the sales associate Derek Edwards. When I go to a dealership I expect to hear what I want. I expect to hear things that sound to good to be true. Not with this man. He focused on nothing but my interests. He helped me make good decisions. And he even weighed cons before I considered them. To me that is excellent salesmanship. Couldn't have asked to meet a better representative. Thanks Derek for your honesty, integrity, and attention to my needs. Action Nissan all day long.

Carolyn Hodison

I had been looking for several months for an updated vehicle when circumstances the last week in March force me too. I had been looking on line at several Chevrolet and ford dealership when my daughter suggested Action Nissan. I did find one of the vehicle I had been wanting Chevrolet Traverse LT (2017) ($20,495) with 30,116 seats 7 persons with comfortable leg room. Had my son look at it and talked with sales agent, Evan Murphy. Mr. Murphy help me by phone & internet to get my application submitted that night for approval. Next day I was meeting him to pick up vehicle and finalize sign paperwork. Thank you Evan & financial staff for being so helpful.

JB sharp

Gino took care of our problems well and the oil change was fine.

William

Some real stand up guys here. I knew what I wanted and how much I was willing to pay. This was an out of state purchase, so I expected a couple of games along the way. No, Matt followed through on everything he said he would. He kept me in the loop every step of the process, even on his day off. He advised me that my target price was outside his authority and referred my request to Fred. Fred called and told me that he wanted my business and his actions confirmed it. I can't say enough good things about these two gentleman. The car was delivered as promised and exceeded my expectations.

Nicole Atnip

Izac and Katherine was so awesome to work with. They made everything so easy for me to get my brand new car. My fiancé is legally blind and wasn’t with me when I purchased the car and they went over and beyond to call and explain everything and make him feel comfortable with our new vehicle I was so glad to work with them and will refer people to come see them

Aerial Chambers

I walked in anxious and walked out HAPPY! Thank you to the team that assisted me with making my dream come true. Thank you to NeNe, Triana, Christian and Team! Everyone was so personable and helpful and upfront. Triana made the process so much more easier. Thank you, Thank you, Thank you Birthday twin! 🙂🙂 …

Erin Pettepher

Hugo is the best! I always make sure he is working before I bring my car in. He is efficient and trustworthy. Grateful that I have been able to work with him over the years!

Jose Mendoza

We went to see our options on a trade in or refinance on my mothers car and Katherine was so nice and respectful to my mom. She tried her best to help us out and now we know our best options. If you go here, ask for her and you will have an great and smooth experience .

Estefany Garcia

Thank you Ashley Myers #4884 for making my experience less stressful. You kept me up to date with my car and made my situation just a little bit easier to handle. You are well appreciated and I hope Nissan knows they have awesome individual as part of their team. Way to go Nissan for having a great employee.

Blue Bird224468

Action Nissan went above and beyond to make our car buying experience a great one. Adrian met us with a smile. He listened to what we wanted and needed. There was no "high pressure". They did not have the car that I wanted on the lot, but they transferred what I wanted from another lot at no extra charge. Because we traded in a vehicle, they allowed me to drive the Versa that I test drove until they were able to get my car. The dealership is clean and the staff are friendly and helpful. I highly recommend purchasing a vehicle from Action Nissan. Thank you to Adrian for making our experience a good one. We love our Versa Note!

Dustin Templeton

I had my car repaid here a few months back and the service was great. This past weekend, I emailed them asking about potentially trading in my car. I immediate received and email back from the internet sales manager, Mike. He was able to get me a quote for my trade-in and pre-approval before I left home. By the time I'd gotten to the dealership, they had the new car ready and worked out an offer that cut my interest rate in half. Great service. Highly recommended!

Jacob White

The Bad: I bought out my lease from A.N. earlier this year. For one reason or another they didn't send the title to my bank, or my paperwork to the DMV. This caused my bank to raise my interest rate to an exorbitant amount. I called and spoke to a woman in finance to ask what the situation was, and she pretty much blew me off. I was promised a call back on two separate occasions. Those calls never came, and my bank never heard from A.N. Finally, I drove down to the dealership and asked to speak to a supervisor. The Good: Since my visit, things have been much better. A quality assurance person reached out to me and told me the person who had mishandled my paperwork was no longer with them (I can only imagine she was terminated, but I don't know) and apologized sincerely about the whole ordeal. Since then, they have been working diligently to fix this situation. It would have been better if it never got this far, but eventually A.N. picked up the ball and have been doing right by me since. Three stars.

Liz Da Silva

I have purchased 2 or 3 cars at Action Nissan with manager Jorge Vasquez. The service from him and the dealer staff has always been great! Very attentive, professional and Jorge always explains everything so that I can understand and follow. I am a very happy customer! I always recommend him to my friends and family to go see him!

Zech 1012

I called about the warranty on my pathfinder and spoke to Diane Judkins. She was so sweet and very helpful. I was worried at first and she definitely helped calm me down and answered all my questions. So nice to talk to a real person that actually listens and takes care of your issues.

Josh Rodriguez

I went in to look at a particular car I had seen on the Internet. I was surprised by how low the price was so I asked for a picture of the car on the lot, because it was only a stock photo. The salesman sent me a photo of the car. I went in two hours later, and after a couple hours of driving the vehicle and finishing all the paperwork I was done. Action Nissan was professional, enjoyable, and easy to work with. They do push the extended warranty a bit more than I cared for, but if you like the peace of mind, it's worth the discussion over the price. Overall, I appreciated how easy the process was and how forth right the figures were.

Nesha Love

My first experience buying a brand new car was far more amazing then I could had imagined it to be. karzan , was very helpful, understanding & patient. He made the whole process worth every penny. He exceeded my expectations. I’m thankful for action Nissan & staff.

Claudia Reyes

I absolutely loved the customer service and that’s not the only good thing I was firm with what I wanted and Tim the good guy and Jorge Vasquez in financial made it happen. It was not easy due to my husband having daca and him not being considered a “citizen” but they really do make things happen when they say they will! They do not tug you around and try to make you out to be a fool at all! They value your time and make sure you are top priority. Also I believe her name is Sara in customer service worked one on one with me over the phone so that when I came in I test drived the car I wanted and signed the papers and I was out. It was definitely not the usually 4 hour process of back and fourth. Like I said you tell them what you want and they WILL MAKE IT HAPPEN !!! a huge thanks from the merino family we will forever be loyal customers and hopefully bring some y’all’s way as well !! Go to action Nissan where they value YOU and YOUR TIME!!!

Loni Wallace

I purchased a new car from them after my other was totaled and loved the experience everyone was professional and helped me get to the payment I could afford i will be back whenever I need a new car :)

Amber Ford

I had such a great experience while purchasing my new car! We had the pleasure of Jason P. assisting us and he made the whole car buying process a breeze. We'll recommend Action Nissan to everyone we know looking for a car! We will be customers for life!

Teresa Kennedy

I needed a car so bad I had to uber to the dealership. But after talking to Heather and running my credit, and my credit was in the 600's which isn't great, she helped me find a 2017 Sentra that was super awesome! I paid $1000 down and drove away happy! Ask for Heather. She is the best and cares about helping you find the right car at the right price with payments you can live with.

Celina Torres

I do not have enough great things to say about Action Nissan! Every employee I encountered was extremely helpful and kind. AB and J.R. were my sales reps and they were amazing! I ran into many hiccups on my end but they always found a way around them and showed me patience and grace. They helped me find a car that fit me and my needs and found a an insurance for a great price. Thank you Action Nissan.

Salina Solomon

The sales section of Nissan is absolutely incredible, especially Emily. Even after I bought my car, she still takes care of me. I had a lot of issues with service, but once she got involved, everything got taken care of. The service manager and all their employees really helped me figure out the problem with my headlights which was on going for a year. I will definitely be continuing using them, since I already use them for quick oil changes :)

Matthew Sanders

Today I purchased a Nissan Frontier and have to say that I had a wonderful experience. The sales person that helped me was NELLY KARAPETYAN and I have to say that she is absolutely wonderful. She is hard working, kind and gives her all to help the customer. She informed me every step of the process and helped me find the perfect truck. If you need a new car she is the person to see. The finance team was just as helpful. Wonderful experience and can say I left the dealership very happy with the service I was given. A+ Thanks Nelly for everything Matthew

Aaron Kimrey (A-A-RON)

I emailed about a car and Nelly got back with me asap. I let her know that it would be a week before I could make it in and see the cars. She kept in touch and was keeping an eye on the cars I was interested in seeing. When I finally made it in, Nelly had them all lined up for me to see. She is a wonderful car dealer, very knowledgeable and willing to look and discuss each car. The whole experience was different than any car buying I've ever had and it was because of that young ladies personality. In the end, not only did I leave with my new ride, but I feel like I gained a new friend. When you can feel that way after buying a car, that says a lot about the person you worked with during the process. I wouldn't hesitate for a second to recommend you see NELLY at Action Nissan if you want a pressure free car buying experience!!!

Tiara

So, let me just start off by saying Lawrence was THE best rep this dealership has! I came in with the expectation of not finding anything due to my car history. But, Lawrence made sure I found something that worked for me and my budget! I really appreciated all the information he provided me with during the process. He came to me with a plan to get me in a car, and I rode off in a 2019!!!! I would have to say this is the best car shopping experience I've ever had!!! Thank you all so much for your hard work and time!!! I LOVE MY CAR AND EVERYONE AT ACTION NISSAN!!!

Johnny

Denis Turcios was a great associate to work with in trying to find myself a new car. He created a great experience for myself and my father when we were there. The process was very smooth and the employees here were very helpful. Denis still continues to help and answer questions I had even after I purchased my vehicle. Nissan provided me with several different options to finance and insure my vehicle. I would definitely recommend Denis and the crew here for any of your needs. Some of the people here treat you like friends and family here even when you're just browsing for vehicles or looking for help. I would definitely come back here again.

Nichole Ellington Dupree

went in for a malfunctioning light on and they took care of it and informed me that my oil change was needed. even though I'd had one within the last 2 months. I trust Nissan and have for years and I appreciate the company standing behind and upholding their reputation for great work! rock on!!

K Tyler

Everyone at the dealership has gone above and beyond from the time I walked in to look at a new car to answering all my questions after my car purchase. Service, sales, finance..all have been great!!

Brent Peden

Ashley Myers and her team were phenomenal! They took care of everything I needed while I was there (oil change, air filters, wipers, resetting sensors, and a recall repair) and found me the best deal as well. Thanks again! The convenience and simplicity of it all was a breath of fresh air and greatly appreciated!

jami davis

I recently purchased my new 2017 Nissan Maxima and I can't say enough good things about it and the entire buying process. Jennifer treated my husband and I like friends and even showed us around the service department and scheduled our first oil change. Fantastic service and we are absolutely in love with our new vehicle. Thank you, Jennifer and Nissan!!

K. Lewis

Tim “The Good Guy” Campbell has given me, by far, the best customer care one can receive. He is so well informed about everything there is to know and could not be more friendly. With light, easy conversation, I felt as if I’ve known him for years within the first 5 minutes of speaking. Even though he was not my sells rep, he aided me and was not satisfied until I had left with what I came for. Persistent to say the least. Easing my hesitations and ill feelings towards Nissan because of the shortcomings of my actual representative, he has definitely restored my faith. I highly recommend any first time buyers (or anyone for the matter) to give Tim a visit ASAP!!

Nicole Kerzi

Ms. Katherine Sauceda helped me buy my first "new car". I was nervous and excited, she got me into one of my favorite vehicles, the 2020 Nissan Rogue SV Sport. She was so sweet, and she walked me through the process very well. The whole team at Action Nissan very welcoming and helpful.

christine hawkins

I bought a 2013 Altima from Action Nissan in 2012. Right from the beginning I decided to have all the maintenance done at the dealership. Everyone in the Service dept is great, but Ashley is the Best! No matter whether I show up with an appt or just drop in, she gets everything I need done and always with a cheerful smile. I can't urge you enough....come in & experience Ashley's wonderful personality for yourself!

Jeannielynn Edwards

Went to action Nissan not really knowing what I wanted. This sweet young lady Jennifer McMillan walked up and introduced her self and showed me around. Asked me a lot of questions about my likes and dislikes and what I was leaning more towards. Well we ended up at a Nissan Murano. I fell In love!! She was so knowledgeable and know all the answers to all my crazy questions. Sorry again Jennifer!! It was my first time buying a new vehicle so I had lots of questions. She showed me around the service department and even scheduled my first oil change!! I felt like I was talkng to a life long friend. I am so extremely satisfied I wish I could have rated 10 stars!!! I highly recommend Action Nissan and Jennifer McMillan!! I have A new friend and you will too!! Thanks for all your time Jennifer!!

Jessica Piercy

Had a great car buying experience at Action Nissan today. Payton and Tabitha were very helpful and patient. Left with exactly what we wanted and at a great price too. I highly recommend them to anyone looking for a vehicle.

Tina Hoyt

My first oil change, it was done in a timely matter. Was promised car detail at time of oil changes. Which after going through some channels was done, I appreciate that! However the person detailing does not do a very good job! I had to go back over all of the inside of my car. Windows were smeared and dash was not wiped. Hopefully in the future the person will pay a bit more attention to the work they perform! All in all it was a good experience!

Nathan LaPorte

They charged me less for an lol change than pep boys and also washed my entire car and inspected it. The were also very friendly and helpful. Definitely a great place to take your car

Jordan Flowers

Katherine Sauceda made sure that all of my concerns were addressed and assisted me in acquiring a car that fit all of my needs. She was an absolute pleasure to work with and I would highly suggest that anyone who goes to this location ask for her by name! She will make sure you are taken care of!

Deepak Tarve

Every thing worked right at this dealership. I got a great deal on the car and on the trade in. The whole process was smooth and kind of quick. My sales guy 'KZ' was very helpful and went above and beyond to satisfy my car buying needs. I would recommend this dealership (and KZ) than any other for a Nissan purchase as I looked into all the Nissan dealerships in the 50 mile radius.

Jashyla Green

My salesman James Frierson was great, He exceeded my expectations. He made this car purchase experience so easy and stress free. I would recommend James to anyone who is looking for a new vehicle. ALSO really great price as well.

Donna Sanders

Have no trust in the managers at Action Nissan. A small detail of a horrible experience follows: We were told by the finance manager in his office that the finance term was for 84 months, The longest term shown us earlier on the sales floor was 75 months. The documentation we received indicated an 8.74% interest rate. This was only discovered in the finance office. The deal seemed different than that presented to us on the sales floor. We felt pressured to sign the forms as presented. After closely reviewing the closing documents at home, we realized that we made a big mistake. After two attempts, we returned the truck to Action and was informed by the sales manager that we would have to pay, in cash, $700.00 to return the truck. He refused to accept our.check! We had to pay two ATM fees to get the required money. The next day we returned to speak with the general manager regarding the way this situation was handled. We were informed that our check should have been accepted, and that the amount requested wasn't right. The amount should have been $499.00. We have been customers of Action Nissan since 2003. The service department has always been a good experience, especially since Bill returned. Our experience dealing with Derek and Heather, in sales, was wonderful. It seems as though Action Nissan has lowered its standards. We were deceived on several levels. Keep this in mind if you are considering purchasing at Action Nissan.

sharoniap

I went in for a scheduled oil change I usually get my appointments in the morning but this one was at 11:30, so I thought it was going to take longer, but to my surprise it was quicker. I was very happy and the service rep was extremely nice and helpful.

Amy Wilkins

For this to be my first ever new car buying experience. Having a fabulous salesman Tim Campbell made it oh so much better. I drove home in a brand new car and absolutely love it. Action Nissan is the place to go.

J R

I would like to Thank Tim “The Good Guy “ Campbell for yes another wonderful car buying experience! This is the 3rd vehicle I’ve purchased with him, and it was another great experience. I went from a Nissan Sentra to a Nissan Rogue, and this vehicle is everything he said it would be. I’m so happy I went with his recommendation! It’s always a smooth car buying experience. I also would like to thank Clint Wright for all of his help much appreciated. I’ll see you all next time. I’m loving my new car!!!!

Sandrica Griffey

My experience here was pleasant and easy with James as my sales rep. He was very attentive to my needs for a vehicle, and easy to talk to. By the end of my visit I left the lot with my brand new Altima. James answered every question I had, and took care of me. The service I received was exceptional, and I felt like VIP. When you go; ask for James.

Emma Wilson

Katherine was awesome helping my grandmother find a car in her price range. She was great at explaining the process, personable, and I know my grandmother is very confident in her purchase. Thanks!

Peter Voss

From the moment I got to Action Nissan I knew the vehicle I wanted, or I wanted to see myself in. I was met by Clint, who was on top of things and knew what I wanted when the words came out of my mouth. He was a little busy so he had a sales rep help me. I believe his name was Srdjan. He was awesome. Didn't waste my time. We took a quick test drive and worked on numbers after that. No pressure. No uneasy feeling you get from some dealerships, rather quickly agreed on terms, which was nice and then on to finance to sign papers. Michelle, was so sweet and happy with an amazing smile that makes you feel like everything is perfect. That you just made the right decision. I can't say enough great things about this dealership and the people that helped me. Thank you Thank you Thank you! Sincerely and truly happy, Peter Voss

Zulmarie Roman

It has been about a month since I purchased my car on Action Nissan. My experience was absolutely fantastic. Jeremiah Petty went above and beyond to make sure the process went smooth and wasn't too overwhelming. I cannot thank the team at Action Nissan enough for getting the car I wanted without any issues. I would definitely recommend this dealer to everyone who's looking for a car in Nashville.

Mitchell Pope

Visited parts and they were very helpful and communicative. Advised me on the steps I could take to order Lifestyle gear online to pick up on store so that I can return it if it doesn't fit.

Savannah Vincion

Very nice. I've had my car serviced at other Nissan dealerships and the service difference is by a long shot. They actually take care of the cars here and let you know what needs done.

Gabe F

A good auto repair experience can often be hard to come by these days.But that certainly is not the case with Action Nissan - and especially because of one of their most amazing employees - Ashley Myers. I recently had an issue with the key fob to my 2015 Nissan Altima. Ashley not only stayed in CONSTANT contact with me, she also saved me countless dollars and time. I will forever be an Action Nissan customer - so long as Ashley is there. To say that I would recommend her, would be a severe understatement. I would encourage ANYBODY to work with them and if you are so lucky, with Ashley. Thank you again - you REALLY are the best!!!

Frank Leppink

Never easy to buy a car is the way it has been in the past. Jerry took good care of my daughter and turned this into a pleasurable experience. After she took delivery of the car he spent all the time necessary to help her become familiar with her model. Thanks for everything.

Philip Kang

I purchased 2 vehicles from this dealership since 2012. I just helped a friend purchase an Altima last weekend. Emily and Louis, the sales and finance people that helped me on my most recent purchase were courteous and was willing to listen to what I had to say and get me the deal that we wanted. 30 minutes of chatting, 2 trips to her manager, and Emily got the price to where we were happy. Thanks Emily, Louis, and Action Nissan for great vehicle purchasing experience!

Karlee Gallardo

I bought a maxima 2017 with the help of this very sweet lady named Jennifer. she made me feel so comfortable with my decision and made the car buying process fun. She took well care of me and showed me their great service department!

Matthew Paffenroth

Had an appointment today and could not have been happier with Service that I received. Upon arrival greeted promptly by Bill Thurman who got my info and sent the car back immediately to be inspected. Bought the vehicle 5 weeks ago from Downtown Nashville Nissan, and when I contacted them about the noise it was making, never received any call backs. I call Action Nissan and 1 day later I am back on the road and all Warranty work completed. My only regret is not buying my vehicle from Action Nissan in the first place, but atleast I know they will be getting all my Service from here out! Thank you Action Nissan for a job well done!

Ellen Montwori

I loved the free valet service where I was able to stay at home and they picked up my vehicle and then brought it back home. Service Writer Ashley Meyers was very efficient, responsive and helpful. She is always a delight to work with.

Jose Gomez

it did not seem that they honor the time slot when an appointment is made...unless they do take over 1 hour to perform oil change.

Bryan Rice

Working with Katherine S. was an absolute pleasure! I never felt any pressure to make a decision. She answered all of my questions knowing I was just gathering information. When I do make a decision I will definitely go back to see Katherine S. at Action Nissan. Thank You

Jessica Opalinski

Wonderful experience at their service center! I took my car to have the airbag replaced as part of a recall and even though I wasn't technically a "paying" customer I received excellent customer service and very fast turnaround time. They even did a complimentary car wash! Will definitely be back for any future repair needs.

Christy Gallardo

I highly recommend Tim Cambell for your next car buying experience! He took care of me through the whole process and listened to what I wanted and needed in my new vehicle. He thoroughly explained my options to me and made me feel very comfortable. I don't have the greatest credit and had almost 3K in negative equity on my trade-in. I thought I was going to have to settle for a not-so-great vehicle, but Tim got me into a vehicle that not only met all of my needs and wants, but exceeded them! I love my new Nissan Rogue Sport! Thanks Tim!

Anonymous “ADR” Anonymous

I came to Action Nissan today and did business with them for the SECOND time. I promise you there will be SEVERAL more encounters. Tim Campbell and Jason Polk have made me a customer for life. I came in to get my vehicle serviced with no intention of inquiring on buying a vehicle. I honestly didn’t think I would be able to get the vehicle I wanted and these guys MADE IT HAPPEN. The customer service could not have been better. I was blown away by the effort they put into making sure I left in a vehicle I was happy with for a price and payment I was comfortable with. If asked to rank Tim on a scale of one to five, he would be given a 💯. If you go elsewhere, you are making a mistake.

wtrapkus

Recently came in and purchased a new car from Jeremiah. One of the best purchasing experiences I ever had. Thoughtful and professional...most importantly though, he wasn't pushy or "trying" to make a sale. He was concerned about my needs and helped me throughout the entire purchasing process. Absolutely ask for Jeremiah when you visit Action Nissan.

Daniel To'oto'o

Matt Baker made my car buying experience very easy. Responsive to texts, calls, email how ever I wanted to communicate with him. I appreciate how Matt made the entire process simple!

Hmm Weird

I had Jennifer and Tim help me and they were awesome! Jennifer was extremely nice to me and my grandad and she helped us find the perfect car! She unfortunately got pulled for a meeting so Tim helped us do all of the paper work, but I definitely would recommend both of them when looking for a car!

Nichole Yeargin

As soon as I drove my old car on the lot, I was immediately greeted with kindness. Never in my life have I been greeted so warmly. The huge surprise was EVERYONE was kind and friendly. Calvin and Amanda are awesome!!! Even people who weren't directly involved in my purchase were telling me how much I would enjoy my new car. I was given tips by various salespersons on how to get the most out of my car. I would have bought a lemon from them. Seriously, my customer service experience was AMAZING. I WILL NEVER GO ANYWHERE ELSE AND YOU SHOULDN'T EITHER. Action Nissan is where it's at!!!!

Liz Newell

ASHLEY is the sweetest!! She made me feel so at ease when having some technical problems with my car. I was able to leave my car and she sent me updates while it was there so the whole time I knew what was going on. She conducts herself in an incredibly professional manner and does everything in her power to solve whatever problem you may have. Thanks again, Ashley! And the rest of action Nissan.

jesse yarvis

I just wanted to say that there was not really too much support from service. I couldn't get a hold of anyone for an entire day. However, I would like to say that Christina the girl in service is awesome. When she is at work, she really makes the place better. Her communication was superb and she really is a great employee, I hope this message finds her.

Stephen Bohn

I met with Jennifer McMillan who went way beyond what other dealerships offer. She offered to take all the cars I am interested in from other dealers and show which cars offer what. I am most concerned about safety features. She listened to me and found what would suit my needs best. Will definitely do business with her again in the future.

Nichole Urbanski

Amazing experience !!! Jody is awesome. Knows all about the inventory and is so friendly. Customer service was awesome! Definitely recommend this dealership.

Ashley Jones

I went to the Nissan dealership in Nashville about my issue and they told me that there was nothing wrong at all when I knew there was because the issue continued to happen. When I went to action Nissan in Murphreesboro I was beyond ecstatic when they were able to confirm my suspicions. I felt that they actually inspected my car to the fullest extent and addressed my concerns.

Sina Daraei

I had such a great experience on my last visit. Rozh was so informative and efficient throughout the entire process. I went to so many locations. I got an amazing deal! I would recommend talking to him if you want to have as great of an experience as I did. He didn't leave any financial details out. I am extremely happy with my Nissan Altima! Thank a lot man.

King McCray

Great experience and friendly staff. James Frierson was one of the best sales representatives that I've ever met at a dealership. He was friendly, knowledgable, and understanding of our situation and need. My family got into the vehicle we wanted because of his persistence and consistency. Definitely recommending all my friends and family to him. I'll be back in a couple of months for another vehicle and I'll go straight there. In addition, the Finance Manager, Michele, worked an amazing deal out with the bank and even dropped our interest rate a HUGE amount. Lovely group of people. They work hard for you and not just for the sale. Kudos my friends!

Ray Shelide

Brought in my neighbor's car for a transmission diagnostic, got the appointment the same day, within 2 hours. Service adviser, Ashley Myers, was extremely helpful, and I was done within an hour and a half. She gave me an estimate of what needed to be done, and with the 26 point checkup, also recommended a new serpentine drive belt.

Ashley Greer

I never thought I would ever own a brand new car. Me and my husband had been looking at several car places for a new car and was unable to buy anything. We have had some hard times and credit is not the best. We were referred by a friend to go see Heather Fowler at Action Nissan. It was the best experience we have ever had and we left with a brand new car. I have never been treated so nice by a salesperson. Heather is very patient and wants to help everyone. Go see Heather if you want to be treated with respect and be taken care of. Afterwards she evened called us to check in and sent us a thank you card in the mail. That blew me away. Best car salesperson ever!!

Heather P

Love this place. I Bought a Nissan Rogue from here. My sales person was Dennis and he was amazing. He was very educated about the questions we had, positive attitude, patient and straightforward. Over all my car shopping experience was a success!

Sandra Zavala

What a turnaround!! Had a bad experience about 2 month ago a d decided to give them a second chance. Sire glad I did!! Went car shopping for my daughter and our sales associate izac did a amazing job! Since the moment he created us till the moment we left we felt very comfortable with our disition. We know that this is how they make there money, but in that moment he made us feel that it wasnt about him but about us and our needs. I will send my friends and family to see Izac :)

Holly

This was the 6th dealership I went to. Car shopping is exhausting and I was all alone and was sick of dealers trying to rip me off. But coming here everyone was so kind/welcoming and we negotiated a fair/good price for my new car! I recommend coming here because they’re very helpful especially if you’ve never bought a car before. :)

Gordon Gingras

The staff isn't pushy but pleasant to work with. Kris Z is a really good salesman, who I would recommend seeing if you need a car. Their price was really great and I'm very pleased with my purchase. All the folks were easy to talk to and very personable. Thanks, Gordon

Nora French

I purchased a car last night from Action Nissan after I got off work. An entire team of people stayed very late into the night to complete my deal. They are professional, polite, and courteous. Best of all, they had the best prices that I could find on the Internet. Thanks to all of you who gave up your entire evening to close my deal and detail my new car to take home. The only bad part was the length of time that it took, and this was probably mostly caused by me because I was torn between 2 different models. I would like to rank them at a 4-1/2 but it is not available. Thanks to all of you who had to stay so late last night!

Tina Merrow

The service department was exceptional!!! They were closing yet waited for me to get there for a tire issue. They gave me a new tire at no cost to me which really helped me alot and everyone was kind, courteous and very attentive. I would recommend the service department to everyone.

Jonishia Martin

Mr Tim THE GOOD GUY !!! Where do I start ! Walked in nervous and my mom knew I didn’t want to come. I test drove a 2020 sentra however the payments wasnt where I wanted it ! Now this 2020 Nissan Kicks you showed out with this one. I appreciate your honesty and your DEDICATION to be sure EVERYONE gets what they need ! Thank you for making this the best purchase and day for me

Speechless Beauty

Action Nissan personnel have the best customer service at a dealership I have ever seen. They were easy, convenient, and great to work with. Gordon, Adrian, the finance guy, and the nice lady at the end, didn't catch their names but they were all great

Braiden Lowe

Service was quick and easy. Everybody was very friendly and get me set up with everything i needed to keep my car running great. I will be referring all of my friends and family to Action Nissan.

Contact

Photos