Reviews of Richfield Bloomington Honda. (Car Dealer) in Minneapolis (Minnesota).

Richfield Bloomington Honda

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Car dealer

Honda dealer

501 W 77th St, Richfield, MN 55423, United States

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Information of Richfield Bloomington Honda, Car dealer in Minneapolis (Minnesota)

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Reviews of Richfield Bloomington Honda

Alex Hawton

I’m really happy with my experience here. I was worried about going to a big dealership but it turned out great! Nick Cruse was awesome. It was my first time getting a loan on a vehicle and he was really helpful explaining the whole process. He was straightforward and didn’t try and push me into any decisions. Leslie worked really hard to find us the best rates possible for our insurance coverage and everyone we worked with was really friendly and helpful.

Logan Winter

An overall great experience at Richfield Bloomington Honda. Everyone we met provided excellent service and were very kind and respectful, thus making the process of purchasing a vehicle a relatively relaxing experience. In addition, if you're looking for a fantastic sales consultant, be sure to speak to Devon Lyons. He was a huge help, and addressed any questions or concerns we had thoroughly. He was very approachable, kind, and has a great sense of humor to boot! I would highly recommend this dealership!

Alex Budde

Marcia Sanchez is a warrior who gets the job done! She was fantastic to my family and deserves all good things. I tried hard to be annoying, but she was cool as a cucumber. We had a great experience at the dealership.

Mahamed Mahamed

I had a wonderful and welcoming experience purchasing out new Honda Pilot from Richfield Bloomington. By far the most helpful and insightful dealership! Carla responded to all of our questions promptly and was super patient with us navigating the purchase of a new car. She was super well-informed and transparent. I would highly recommend using her and this Honda dealership for your next purchase!

Danielle Swift

Dan Curry provided friendly and personable service. He was great to work with. The team got me in my new Honda Pilot that will be just right for my growing family. I traded in my old car that was to the point that it was no longer safe to drive. I was still able to leverage some trade in value allowance. I left with what I needed and with the peace of mind that my family and I are in a safe vehicle that just so happens to look great as well. Thanks so much Dan!

Zachary Sanford

Thank you RB Honda for the great experience as cars are hard to find Leo Guzman and Jordan Black made it easy and made my purchase great. This was my first purchase with Jordan but 3rd purchase with Leo. Will definitely be buying another one always ask for Leo and he will make it happen!!! Good job RB Honda for hiring a fantastic guy and a great friend

Katrina Zenz

I had a great experience with Jordan from start to finish of buying my first car! He was very informative, pleasant and always available throughout the entire process of purchasing the car and answered any questions I had. He made sure the car was up-to-date with all the needed maintenance and ready for my new move. I'm very happy with my Honda CR-V!

Arthur Foster

I had a great experience in purchasing my 2022 Honda Passport Elite. Alyssa Curtis and the rest of the RB Honda team worked with me to put together a great price and financial package! The atmosphere is friendly and low pressure. You get the feeling that the employees enjoy being there and they make you want to be there too! Well worth stopping by before making that final purchase or lease decision!

Sam Lorenz

Matt (Salesman) and Mohamed (Finance) were amazing! They helped me get into a car that was perfect for what I needed. They did not try push me to get something that was out of my price range or not comfortable with. They truly made sure I was taken care of and happy with my purchase. I am going to refer them to literally anyone who is in the market for a new car! Thanks again guys! ☺️

Sarah Chacos

I had a wonderful experience with Alyssa Curtis! She was patient, understanding and it really felt like she put my needs first. Nothing felt “salesy”, which is an issue I’ve had in the past with other dealerships. Mohammad was also great and went above and beyond to negotiate the best rate possible with my credit union. Overall, fantastic experience from start to finish!

Julian Barrow

Devon sold me my Subaru Forester, and I just wanted to leave a review and say hey made the experience so easy, worked with me on everything. Not to mention he refused to let me drive the car until they maintained everything on the car, free of cost. Real stand up guy. Leslie the insurance broker really helped me get a better rate too. Super helpful all around, can’t thank those guys enough!

Anthony Casale

I visited this dealership to look at and test drive a specific model used SUV they had available on the internet. I called and was transferred to Jonathan Friedman in Sales to set up a time later that same afternoon to see the vehicle an hour from my location. I arrived at the time we agreed upon with my wife and daughter. John was very humble, professional and welcoming to me and my family. After looking over the SUV, test driving it and reviewing the service records I decided to purchase it. My daughter was given some paper for coloring, water bottles were also received and the complete process was straight forward with zero pressure. I purchased the additional warranty and the finance manager Dave Anderson was very friendly, accommodating and helpful on the paperwork process. It was completed in a timely matter and we were out the door in our used SUV in roughly 3 hours. I did however notice multiple younger sales associates playing around on their cell phones and sitting around doing absolutely nothing during the duration of my visit to the dealership? I was glad to have worked with a seasoned associate on my purchase as I’m confident that if I would had to do this with one of those lazy kids, the process would not have been so flawless. I highly recommend John and Dave over at RB Honda if your considering purchasing a vehicle as they were both top notch!!!! T

Anne Barry

So happy with my new car! Alyssa was great. She answered all of my many questions and walked with me step by step as I came to the right decision for me. Grateful for salespeople like Alyssa. Always making sure I was getting what I wanted in a new vehicle. Great financing support as well. Thank you!

Jim Kelly

Matt Smith, my salesman was top notch. He was knowledgeable, helpful and went the extra mile for this disabled veteran. Additionally, Chip Richards in Finance was really fantastic in finding me the best rate, and helped guide me through the perfect warranty to purchase with the vehicle. One of the best car purchases I have experienced. I traded my vehicle, and was out of that dealership with my new vehicle within three hours. It was really a good experience all the way around.

Patricia Dolan

Richfield Honda was exceptional to deal with when selecting and purchasing my car. The staff Brent and Richard were awesome. They listened to what I wanted and helped me order and receive the car for my family. Thank you for the excellent service!

Taylor Foye

I had a great experience at this location. Buying a new vehicle can be overwhelming and stressful but this was not the case for me. Matt Knight was a pleasure to work with. No high pressure tactics. He was incredibly kind, patient, and knowledgeable. Every staff member I encountered throughout the entire process made me feel welcome and taken care of. I highly recommend this dealership.

Jinal Shah

Great clean environment. Good pickup drop off services. Could be more meticulous in recommendations - even with my one new tire, their multi point inspection came all four need replacement. What I heard needs changing is not what I got in the email. Attention to detail will be helpful from the dealership

Steven Shropshire

I had a great experience at Richfield Bloomington Honda. I'd been in the market for a new car for several months, and no salesperson compares to Alyssa at RB Honda. She was a great person to meet and she listened to what I was looking for and showed me several cars that met the criteria. I highly recommend RB Honda. I'm 100% satisfied with my purchase.

Emilie Flink

This was my first time servicing our 2016 Odyssey at Richfield Bloomington Honda since we purchased it there this past summer. I really appreciated working with service professional Shelley who was kind, clear and knowledgeable. She provided excellent service, making me aware of service coupons and arranging an Uber when my appointment ran longer than anticipated. Happy to have found a new place to care for our van!

Jayla Gibson

This place is an outstanding example of customer service matters. Jordan was my salesman’s and would recommend him over and over again. He was informative, made the process go smoothly and was so friendly. Neal was also incredibly helpful! Highly recommend to anyone looking to purchase a vehicle!!

Loren Gustafson

Bloomington Richfield Honda was very helpful in setting up my appointment for an oil change and rotation of tires for my car. When I arrived at the scheduled time, Shelley was very helpful in explaining what they were going to do and how long it would take. An hour and 20 minutes later, I was on my way with the satisfaction that my car was in good hands and all of the maintenance was accomplished. Thanks again for the hands on service!

Jeremy Lunsford

The people are nice and professional but after two services there I have decided to get my car serviced at another shop. Both times they charged a fairly high “diagnostic” fee for items that were obvious to diagnose. Then they apply the diagnosis fee to the work to fix, so to me it feels like a sales technique, but I don’t like this practice. It is good that they apply the fee to future work, but when I took my car to another shop they looked at the car for 1 min and told me the same problem, without a charge but Bloomington Honda charged me $140 for the diagnosis.

Joe Buscemi

Alyssa there was amazing!!! The process went extremely smoothly and everyone there were amazing. We ordered a car and had to do out of state plates, but they made the process a breeze. Alyssa and the team made asking and answering questions super easy. I know we made the right choice purchasing a car at RB. 11/10 recommend

Paul Wilcziek

The service provided is top notch. Historically I have not been one to bring my car to the dealership for repairs, but my experience with RBH has been great. On two different occasions, I brought my vehicle in for issues and they confirmed the issues were covered under warranty and fixed them quickly and without cost. They proactively found that my repairs were covered, without my needing to get involved. Travis was the person I worked with and he made a point to keep me updated daily on the status of my repair. Surprised to be leaving a 5 star review for a dealership! Great work

Brianna Tinjum

I’ve been taking my vehicles here for years because they are thorough in their inspections and the work is top notch. Everyone I’ve had contact with has been extremely helpful and easy to work with. Something I love is the detailed report about issues that are critical, and issues that need to be taken care of in the near future. This makes it easy to plan out future services, especially if they are on the more expensive side.

Jeffrey Furchner

Brandon was very helpful, when I got there in the early morning he greeted me and was very friendly. And although our salesman sold us on an interior cleaning package we found to not be exactly like he had said, Brandon explained things to me clearly and waived the daily rental fee for my services and delivered on his promise that the interior would look like new.

Brandon Sloan

We had a great experience at this dealership buying our new CR-V. Alyssa was fantastic, exploring all the options in these strange car buying times. Once we found the right option, the buying process was streamlined and painless. I definitely recommend this dealership.

Saynab Mohamoud

I received my Honda Accord Hybrid Sport thanks to the excellent work of Nick Cruse and Mohamed from RB Honda. Working with those two was a wonderful and smooth process. I couldn't be happier with my purchase thanks to them. I wholeheartedly urge anyone looking to buy a car to contact them.

Joel Manipud

It was my first time here and Brandon was helpful in every possible way he can. Got my oil changed and tire rotated with balancing, done in 1 hour and 20 minutes. Kudos to all the staffs. Definitely will be a regular customer here.

Victoria West

I really cannot say enough about working with Alyssa Curtis. This was my second trip back to this specific dealer in a week, and this time, I decided to choose which specific consultant I worked with. After combing through reviews, I saw Alyssa’s name multiple times and I’m very happy I did. During our test drive, she was intentional about getting to know me a bit more and also riddled off facts about the car without having to constantly review her phone. That showed me that she cared and she also knew her stuff prior to my arrival for the appointment. Alyssa helped me get the best pricing I could and even explained thoroughly why the car was priced the way it was and what went into my trade-in value. As we wrapped up paperwork, Alyssa made sure I was good to go before she needed to leave and again, that personal feel truly sealed the deal for me. I will definitely recommend her to anyone I know looking for a vehicle in the future.

Nicholas Parker

My experience with Richfield Bloomington Honda could not have been better. I worked with Alyssa Curtis trying to track down a Civic Si and she was courteous, resourceful, professional and helpful. When we eventually tracked one down and it was at the dealership, my experience there was equally as pleasant. I cannot overstate how excited I was that they were selling their cars at MSRP. Every other dealer I looked at had obscene markups but RB Honda was honest and upfront. I cannot recommend RB Honda enough, especially if you have a chance to work with Alyssa. Thank you RB Honda!!

Linda Mis

I dropped a friend off at MSP and had only a 10 min drive to the dealership. I was greeted immediately by service team member Ross. He checked me in and pointed me to the customer lounge as I was going to wait for my car. In less than an hour my car was serviced, washed and and an inspection report provided to me. On top of the great experience of getting in and out quickly I utilized an online coupon of the dealership and reduced my cost for the maintenance work. I’ll be back!

Suzanne Wiebusch

Braden was absolutely awesome! With my lease set to expire and plans to purchase the car, he worked with Honda to get my shocks replaced for next to nothing even though the factory warranty had expired. In addition, he is working on the Xilon claim that other agents at Richfield Bloomington had previously stated was my responsibility. At every step of the way he went above and beyond to address my concerns and make sure my needs were met with prompt and transparent communication. Braden has restored my faith and confidence in the RB Honda Service Dept!

Robert Zuckerman

Brandon and Jason were attentive to my problem and were able to attend to it immediately. Brandon especially was able to make us feel that he was caring, competent, and honest about the repairs needed. He was additionally supportive about our need to pick up the vehicle at a particular time and date. Excellent service and care!

Mary Lee

I was greeted right away, waited in a clean, comfortable waiting room, received a full explanation of additional work that needed to be done, payment process was fast and convenient. My car runs better than ever! I know I'll always get fair and reliable service at RB Honda!

Shawn Storkamp

I leased 2 vehicles from this Honda dealership. I have been using them to service my vehicles since 2016. This visit was by far my worst experience. I waited almost 10 minutes for someone to check me in. I was being serviced for an oil change and tire rotation. It took over an hour even with an appointment. They didn’t run it thru the car wash even though I told them I wanted them to. They recommended a wheel alignment, but I didn’t find that out until I came home. They sent me an email saying I should get it done. However, the tech never said anything about it to me, even when I checked out. Not sure if it was an off day or if they are going downhill.

Leng Vue

I had a great experience getting my car service here. Nate was very helpful and professional. He gave me options and recommendations. They even offer paying for an uber if I wanted to go somewhere until my car was ready to be picked up. I would recommend this dealer to anyone looking to get their car service in the Richfield and Bloomington area.

Jamie Johnson

The place I usually get serviced was fully booked, but I needed an appointment quickly, and Richfield Bloomington Honda came to the rescue! My car required an extra unscheduled service and they were able to do it immediately. I was comfortable hanging in the accommodating waiting area until everything was complete.

Chelsea Mitchell

Jordan and Matt were very helpful throughout the entire process. We had to wait a few months for our new vehicle to arrive but we were always kept up to date. Very easy process of them buying our previous vehicle as well.

Karen Carten

RBH was recommended to me by a friend a long time ago. I stopped in August 2022, with another friend and met Zack Anderson, I was impressed with his relaxed demeanor. When it was my turn to upgrade, I returned to work with Zack. He was informative and patient with me. I had many questions during different test drives and inspections. When I found the car I was focused on, he reached out and found the answers he needed. Between Zack and Dave (financial department) I got answers and most of all the vehicle I had been searching for. Thank you so very much. Karen

Daniel Lopez

Just picked up my new 2022 Civic the other day after waiting 3 months and Mercia Sanchez made it a wonderful experience. She’s wonderful and I recommend you have her help you purchase your new car! Bought the car at MSRP with no added accessories! And no dealer mark up! Buy your car here!! :)

robert fillmore

Our salesperson, Jon Friedman, was truly wonderful. He was very helpful explaining our various choice options and graciously answered our many questions. He is friendly and professional with none of the pressure tactics that one sadly might associate with an automobile salesperson. Richfield-Bloomington Honda is a great dealership offering many extras for their customers and has a presence in the market that gives me confidence in making them my choice for my purchase.

J James

Our service advisor Braden (and team) provided friendly, knowledgeable & efficient service, as well as timely and clear communication regarding the vehicles needed (& recommended) repairs. They even provide pictures! This helped relieve the stress of having our Honda CRV out of commission. Definitely recommend!

J Z

I came in for my recall notice, so normally I wouldn’t give a dealership my business since my car is so old. I also get that since my car is so old and out of warranty, no one cares. I’ve worked in customer service for many years and still have to maintain a sense of care with clients. I also understand the short staffing of the world. However, I do not understand why there were about 5 people that walked past me looking at their phones and not acknowledging that I existed. I can wait, I was here for a reason, but all someone had to do was say ‘hey, person, I see you, it’s the weekend, so we’re swamped. I’ll let so and so know you are waiting, but just sit over there and we’ll get to you.’ I didn’t get any if that. I just looked around until the person at the desk got back from break. I couldn’t stand for very long that day and my legs were screaming at me , so I was just frustrated with the whole situation Once I DID get help, people were fine and helpful. It just took a while. The only exception is no one talked to me ABOUT the recall and what’s going on with my car. What’s hilarious is I was debating on getting my oil changed and they could have gotten money out of me since I was waiting for so long. Too bad. I am looking at getting a car in the next year or so, but I will not be at this location. Not after that day.

Laura Freese

Overall I had a good experience, but I have a couple complaints. When I checked in to get my car serviced, I said I’d wait for the service to get done. After the car was getting checked, I received a text message saying that additional work was found that should be taken care of so I approved the additional services. After awhile I did ask at the front desk if my service time would be longer (than the initial 60-80 minute wait) I was told that the car would need to stay overnight in order to get the work done. My complaint is that when I first checked in, I said I’d stay and wait for the car. No one followed up with me in person once I okayed the additional work that was requested for my car. If I hadn’t thought to ask myself how much longer the service was going to be, I could have ended up sitting in the waiting area for much longer. Also, when I did get my car the next day, I noticed once I was home, that I didn’t receive a car wash that usually comes with the service. I’ve been coming to this dealership for 10 years now, and this is really only about the second time I’ve rated my experience lower than excellent. I realize that the dealership is most likely understaffed like so many other businesses, and like I said my complaints were more minor inconveniences than anything else. But I have come to expect a little better customer service than I received this time.

Randy Gerold

We were referred here by a friend. My wife's not a big car shopper. But I agreed she should go with her friend. Found a car very soon, not there very long. The salesman Leo was not feeling well so he referred them to an associate, who did everything for them. It is very helpful. I saw somethings that was strictly salesman straticy but acceptable.

Tim Outzen

Brandon my service representative did an excellent job from check in to returning my car. He kept me posted throughout the service by his email as well as by phone ,purchased my car at this dealership and continued to have it serviced here I know that Honda is a top rated company and great cars . I can trust Honda dealerships with honesty and great servicev.

Deborah Galloway

I worked with Dave on financing my car after leasing. He listened to what I wanted and needed. He explained my options clearly. Dave was very straightforward. The paperwork was done efficiently and I left, being the owner of my Honda Fit!

Michaeleen Swanson

Very pleased. Got in immediately for oil change. No pressure to complete work that was mentioned for future attention. My experience with Brandon was great. Very professional. Moved recently from Lakeville where I used my selling dealership for most of my maintenance. Happy to find someone closer. I will be back

Phung Quach

Allen and Dave were a great help with walking us through the whole process of purchasing a new vehicle and getting all the necessary paperwork prepared. They were very friendly and helped answer all the questions we had. I look forward to coming back in the future for any other vehicle purchases.

linda Johns

Devon Lyons met us at the door with a smile and was great to work with! He helped us quickly zero in on a couple of cars of interest and was supportive, but not pushy, while we debated our decision. The paperwork part of the deal drug on, but not as bad as we’ve experienced in the past. I would definitely recommend working with Devon!

Kevin Rozman

Once again, Brandon Carter, who has been my service advisor came through for me! Assisted by Jefferson Fee, service and attention to my needs as the customer was paramount. When a part had to be ordered for the next day, I was sent home in an Uber and returned in one the following day. Would that more retail establishments were this attentive to the customer! I will go nowhere else for my car's needs because of this and the superb staff above!

Tim Hamel

Nice dealership that has demo models of hard to find vehicles including the new HR-V. They also have fun and interesting pictures on the wall that show old time scenes. The purchase experience was pretty good overall except for the trade in. Offering significantly below book price and then putting a vehicle on your lot for 3x that price, just seems extreme to me. I get tired of so many dealers playing that game and unfortunately this seems to be another one.

Anthony White

I used their auto detailing service. It could have been better from attention to details. A few obvious areas concerning the van were overlooked. When pointing out my concerns, most were taken care of but not all. The access to the service from beginning to end was excellent. Being open 7 days a week is super advantageous. I'll try them again with covering concerns before service begins.

Peter Sherman

Got my new 2022 CR-V and was provided excellent service from Nick Cruse! Very personable, funny guy with great expansive knowledge of new and used cars. Cannot recommended doing business with Nick enough :)

Ahmed Hudle

Over the years I’ve bought few vehicles, but I have never met someone like Mohamed Dalmar. He provided excellent customer service and great expertise in this field. I look forward to buying more vehicles from him. I recommend anyone who goes to Richfield Bloomington Honda to go directly to him.

Shenandoah Mergan

I recently dropped my car off there for a fix with my headlight. They were excellent! I have never been given such an experience from a company as I have from here. Travis took perfect care of me and my vehicle. This place goes above and beyond in its service couldn’t be happier!

Karen Nystrom

Alyssa Curtiss was our salesperson & was wonderful! She was responsive to all our requests & kept us informed of the progress of our order. I will say however that the finance person we dealt with did not leave a good impression. We had a simple transaction, check cut, etc. & her few interactions with us were patronizing, condescending & bordering on rude. Happily we finished up with Alyssa!

Michael Alexander Sr

Dave and Kris did an excellent job with my vehicle purchase. Although the price of vehicles have gone up over years, it's good to have service members that can recognize the needs of the client. I never felt more confortable and considerate than with Dave and Kris

brian p

What I loved: The valet service is amazing. The car was fixed fast. Everyone I talked to did their best to help me. What I didn’t love: It was hard to actually get ahold so someone in the service department, mostly talked to front desk workers. But those workers did their best to answer my questions. The repair service was extremely overpriced. I paid $360 for 1 hours labor and a $30 part. Not including $50 for misc charge. Bottom line: I won’t be returning.

Laura Womack

This Honda dealership is too notch, very clean, informative, and up to date with technology! The service department is great. I came in for an oil change and while sitting in the waiting room received a text with photos showing me 2 filters that needed changing as well. I have never experienced service this wonderful. I am from South Louisiana & Central Arkansas area and I hate to leave this area. We were here for 5 weeks for work. Thank you so much for the amazing service!

M Kennedy

Couldn’t get an appointment at my usual dealership for 2+ weeks. Was able to schedule an appointment the next day at R-B Honda. Everyone was courteous and attentive. Carter answered all my questions. Will definitely return.

john elliott

I’m writing to thank Allen Jevning at Richfield Bloomington for his help. I was pretty anxious about selling my car to a dealership, and have heard more bad stories than good about the process. Allen was professional and nice, took care of me after the purchase was completed, and made it easy for me to write a positive review- Make it easy on yourself and ask for Allen if you’re in the South metro

Cheryl Bergman

I have always used Richfield Bloomington Honda for my service needs. They are always friendly, prompt and have availability for rides home in between. I appreciate that. The guy I have used for years is gone but the new service agent I had was also very good.

Susan Kaliska

We have come here with our CRV from out of town - canada actually - with a chipped windshield just before they were closing on a holiday weekend. They repaired it beautifully. Then recently we needed an oil change and tire rotation - couldn’t get it done soon enough in Canada at our regular dealership. Drove here on a business trip and they took us at 6:30 on a Friday night - all find in a timely fashion and matched a deal promotion another dealership was having. Love this service. Hoping they refunded as they forgot and charged regular price. I’ll see in my next Visa bill 🙃

patina zink

Everyone was so helpful and kept communicating throughout the process. I felt comfortable making decisions to add services I hadn't planned but didn't feel like I was being taken advantage of at all. I am so happy I brought my Fit here.

148soldier

Richfield Bloomington Honda was a breath of fresh air to work with after working with other dealers in the area. Matt, the leasing manager was beyond helpful. He was very kind and straight forward, he had answered most of my questions before I even had the chance to ask.

Joseph M Switek

I know, I know a fiver for a car dealership would seem suspect to me too... I stopped in after attempting to update the onboard navigation on my 2019 Insight. It had gotten all wonky and wouldn't do it, and then after resetting it it was stuck in metric (which I don't particularly mind, but my partner has a tough time with it). I thought I had tried everything and stopped in to see what they could do. The guy got my info, hopped into the passenger seat and went to another level of reset option and did it. Everything back to spec. No charge.

Heidi Thompson-Groves

This was my first Service visit to Richfield Bloomington Honda. I was immediately greeted and welcomed. Travis introduced himself and made me feel right at home. He walked me through the Service process and escorted me to the customer lounge. (Very nice lounge, I must say.) I recieved the Multi Point Inspection by text, from the technician, and was able to review the services that the technician was recommending. Soon after making my selections, Travis updated me with the revised time frame. The entire process was fluid and informative. They finished the services and Travis wrapped up the paperwork. Really a great Service experience. But, it was Travis who made everything exceptional. I definately recommend Richfield Bloomington Honda for services on your vehicle too.

Rich J

Had a good experience with the purchase of my 2022 Honda Passport. This is the first Honda I have owned. A lot of it had to do with the low pressure sales style of Zack "The Van Man" Anderson. It was not in inventory when I purchased it and he kept me up-to-date as to the status of the build. I showed up in the time frame Zack had given me at the time of order. So far I have only had an oil change and tire rotation done as Richfield Bloomington Honda, but the whole experience was first class.

Kathryn Eke

Just completed my purchase of a new Honda HRV EXL from Christian Silva. Wow! It is so very refreshing to have a young man be so personable, diligent, pleasant and efficient while completing a transaction. Christian's sales technique makes a dreaded purchase simple. He kept me advised every step of the way and couldn't do enough to make sure I was happy. Mr. Flynn, you have a treasure in Christian.

christine loberg

Alyssa Curtis, Dan Peterson and Neil were absolutely amazing to work with! I appreciated their patience and details they shared during the car buying experience. They made the experience so positive and I would highly recommend working with this group! Thank you so much for helping me find my perfect SUV - I loved working with you and again the process was perfect!

Gail Scheunemann

Alyssa was amazing! Second auto we've purchased with her. Dave (financing) was also great! They made it a awesome experience. Will recommend friends and family.

Tania Hathaway

I just bought a car there yesterday. This is the second time I have bought a car from this location. They never fail. The service from Nini and John was excellent from start to finish. Great communication! The financial lady(forgot her name.. sorry 😞) also needs a shout out. She was amazing. Worked to get the best apr and was quick and efficient. After everything was said and and done John took the time to go over all the things on the car and set up my phone to the car, fixed the settings for the locks to my preferences, and even though Nini didn't finish up the deal with me she still came over to put my plates on! Nice work team-. This is why I will continue to purchase from this location.

Paul Kruse

I was so lucky to work with Alyssa, who helped me trade in my old car, a 2018 Clarity for a new 2020 Civic. Alyssa was kind, knowledgable, and very straight-forward. She offered a great price for my old car and was a joy to work with!

Austin Vierling

I was deciding between a brand new Honda or choosing a vehicle from the used inventory. Gabe Falconi is the salesman I worked with and I’m writing this review because during my search for a vehicle, I worked with many different dealerships and many different salesman and I was blown away with the difference in working with him versus all the others. Gabe was extremely helpful and most importantly extremely patient throughout my search. I’m extremely indecisive and also wanted to make sure I bought something that I will be happy with long term. He dealt with me for a whole week to make a decision and I felt zero pressure even through me changing my mind more than once! He cared about my best interest and not his best interest selling a car. And I feel that’s so important.. If you are thinking of buying a car make sure you at least consider RB Honda and when you do ask for Gabe Falconi. You’ll be happy you did!

Ken Yew

Really appreciated Brent. He was knowledgeable, low-key and very helpful. This was probably the best Honda dealership that I’ve ever been to. Friendly, no pressure and very helpful.

Ryan Bliley

Richfield Honda has great customer service and they are great at communicating. I always knew what was happening to my vehicle. They really do put a lot of effort into making sure they do what you asked them to do. I’ll be bringing my Ridgeline back to Richfield Honda anytime it needs service.

Linda Schauer

The one thing I miss at this Honda Dealership is the food you used to be able to buy. My wait was 3 hours, which was expected, but sometimes it's better to eat food and not vending machine junk food. Otherwise they do great work and reasonably priced.

Stacey Graham

Nothing but positivity in my recent purchase with Alyssa at Richfield Bloomington Honda! The car market is totally crazy right now and there were complications (not the dealership’s fault) that slowed the purchase process down but Alyssa was very informative and responsive AND FUN to work with and I would absolutely reach out to her again if I was to ever want a car from this dealership!

Benjamin Lapham

Christian the salesman was amazing. He was kind, thoughtful, easy to talk with, and made sure our wants and needs for a new vehicle were met. RB Honda is awesome.

Nick Peterson

Went in for a recall on an airbag on a 20 year old Honda I have. Scheduling was easy and straightforward and they got me an appointment only a couple days after I called which was nice to get it done so quickly being as this could be a huge safety concern. When I brought the car in to the service garage no one attempted to greet me or ask me what I was there for, I had to go look for someone who works there and wasn’t too busy to get started. This was right at their opening hour so I won’t hold that against them too much, I know what it’s like trying to get everything started for the day. The guy I talked to in the service dept. was friendly. They quoted me on things my car might need coming up, the one that made me laugh was over $50 to replace a brake light - that’s $8 for a pack of 2 bulbs and I did it myself in less than 5 mins. So that estimate seems quite high, but all the other services they recommended seems fair for the labor involved etc. I had an overall great experience here and will continue to go to this dealer in the future.

Dan Vetsch

Michelle was very professional even though she knew we were only there for the airbag recall on the 23year old van and were not gonna sell us anything . She called the next day earlier then expected . I would recommend her to others people for their Honda service.

Michele Smolley

Although issues were encountered during the process of purchasing my vehicle and it’s preparation for delivery, the dealership and specifically salesperson Kris Reiter stepped up. Kris stayed focused and worked with other dealership staff to resolve issues as they arose. He kept in contact with me approximately providing updates.

Robert Gadtke

Great experience. Alyssa helped me from start to finish. She always kept me informed and made things simple. This place is how car buying should be. Highly recommend.

LEXX BOX

A very professional 5/5 ⭐️ experience. Working directly with Marizta was all around fantastic. She provided me with everything in perfect detail answering any questions i had truly making the entire process super easy. Highly recommended! -Alex

Solomon Thor

Had an appointment at 2 waited for maybe at least 8-10 minutes before anybody talked to us. Guy that I worked with overall was very good, very upfront, believe his name was Jose knew what he was doing. Other than that waiting room was horrible, first wait room I’ve seen with no coffee and no snacks.

Dawn Miller

I always used Walser Honda and I moved too far to use them. I was closer to Hopkins Honda and wasn't happy. I found Richfield Bloomington Honda and decided to try them. I was very impressed — service , waiting area, helpfulness and all awesome ! Give them a try. You will be happy !

Audrey Ohlgren

I have been a client with RB Honda since I purchased my 2006 CRV!! It's been a very positive experience thru the years. My CRV is still a great vehicle and has been a reliable comfortable one. Yesterday saw Jason, the Service Manager, greeting and stepping up to help move the incoming cars for service. What a great example he has been for what "service" really looks like.

Eric 2

We were provided with options that would fit our needs. Alyssa and Ryan (manager) were very helpful in providing insights which helped us decide. We didn’t feel that we were rushed. Great customer service and the place was nice.

Sam

Normally, taking your car to a dealership is a painful and expensive process. I’m glad to report that this was not the case for once. Leanghout was incredible and they did a quality job with my Honda Accord. Will definitely be coming back here again.

Tatiana Rivas

Christian Silva was the best sales agent, he helped my mother to find the car that was perfect for her. After 5 hours there, he show his dedication and patience to help us decide and get the car we wanted. Honda 2018 CRV- Sandra Salmeron.

janine lukes

You were fantastic however when I came to pick up my car, it took 30 minutes. There were only two staff and they both were working with customers that needed significant conversations that too at least 15 minutes each. Then one had to take their customer to retrieve items from the car and the other person left to go talk to a mechanic so I waited with no one there to come back. After 10-15 minutes someone else showed up and was able to help me.

Bridget Woolsey

Richfield Bloomington Honda has always taken good care of me. I know going to the dealer is always more money but I know they are doing the best for my car and for me. They have a total history of my car and I appreciate it

Karla Taylor

Had a great experience getting a used Odyssey. Matt Smith was really helpful and easy to work with. Dealer made sure the car was ready to go. Top notch experience!!

S P

After searching for a new Honda CRV for my son and not having a good experience with several dealers I contact Richfield Bloomington Honda online and got a quick reply from Alyssa Curtis. She was a pleasure to work with and made the process of ordering the car very easy. She stayed in touch during the entire process from the day I ordered the car until the day it was delivered. I wish all car sales advisors were like Alyssa. I highly recommend her for anyone that wants to buy a new Honda.

Athena Mitchell

I really enjoyed working with them. They were very friendly, very personable and patient with me as I was there with my 3yr old daughter. It was a wonderful experience and I will definitely be going through them again! Highly recommend 👍 …

Emily Goedel

This was my second vehicle I purchased from Matt Knight at RB Honda. Each time he has made the process of buying a vehicle easy and stress free. He is knowledgeable and takes his time with his customers. I will definitely be a repeat customer!

brandie pearson

Overall satisfied with experience although I would recommend not using shuttle/Uber. The system seemed great at first until miscommunication occurred where I standed out in the freezing cold for nearly an hour. Not entirely Hondas fault. Better system could be put in place. My vehicle was serviced and I’m happy.

Jason Briscoe

Had some stressful problems with my car from a previous accident; the Honda team fixed it all up in a thorough and timely manner! Shoutout to the great Travis, he made the process very fluid and even applied a coupon to my case to save me some money!

Daniel Carroll

Only one annoying thing happened: I arrived to get my car fixed, walked in and was told someone would come out to my car. I waited by my car while looking into their glass-walled office while one man was actually helping a customer and the other one was sitting on the floor texting. The eventually a completely different 3rd person came and helped me and everything was fantastic. Maybe take the texter-in-residence off payroll since he is doing literally nothing? He was sitting and texting the entire 3 hours I was there. Legend says he’s still there!

Mike Porttiin

Allen was a no pressure salesmen who helped find the best car for my wife and I. Mohamed from Finance was extremely helpful in going over all the finance and warranty options. Will definitely continue to do business with Richfield Honda.

Shane Yach

The service was great, swift, and straight forward. The lobby is pretty nice to hang out or work in while you wait. Wish they brought back snacks to the lobby, though. Coffee is pretty good.

Carly Szafranski

I didn’t end up buying a vehicle here because I was looking for something very specific, but I wanted to give a shout out to Nick Cruz, who is an authentic, true gentleman and helped me out so much during my search. Ask for Nick, I’ve never met such a down to earth, personable car salesman.

Preahloc Sarendy

Thank you, Richfield Bloomington Honda, for taking good care of me and my vehicle! The team was super helpful and caring. The service was quick and excellent! Keep it up!

Spencer K

Recently purchased a Subaru Forester from RBH. I worked with Christian Silva who was a great help in explaining the purchase process and worked hard to learn about a vehicle RBH doesn't typically sell. The day after purchase, the car battery died (cold weather), and they picked up the vehicle, brought it to their shop, replaced the battery, and brought it back within a couple of days. Ideally there would've been some testing of the battery, but they quickly made up for any mistakes. Thank you Christian and RBH!

jean dean

They are always friendly and accommodating. They arranged a complimentary Uber ride to and from their facility while my car was being serviced, which was great. They also completed the work in half the estimated time.

Matthew Beniak

Jordan Black was great to work with throughout the entire process. He was very communicable and accessible to answer questions I had. Would recommend him to friends.

Lynda Sorensen

Had to have a part replaced. Part came in the next day and my car was repaired that day. Customer service was good. Loved the Uber pick up provided by Honda.

Rose Lakeman

I brought my Honda Accord Crosstour to be serviced and was very pleased with my experience. Customer service over the phone was extremely helpful and they were able to get me in the same day I called for an appointment.

Erich Selvig

Highly recommended RBH, and Zak (“The Van Man”). He is very knowledgeable, experienced and respectful to help you find the vehicle that best fits your needs. If you’re looking for a Honda and want a great experience, check out RBH and Zak.

kevin fothergill

Carter kept me informed on the status of our vehicle and went over the inspection on it as well. Everyone was friendly and the waiting area very clean. Thanks for a great visit

Nathan Campbell

Carter was great at articulating his message and had excellent customer service. He made sure I understood what was going on and was open to answering all of my questions. He was patient and very helpful throughout the process. This man deserves a raise.

Raven Wolf

Staff was friendly. Process felt easy, although took a bit of time. At times felt pushed but not aggressively like other car places. Thumbs Up

Elizabeth Reinert

Was lied to about my discount. They add extra fees and set you up with a way to make payments easier, but don't tell you that is also costing you money. Even with a large amount down to pay for all the extra stuff, my cost is over the price I was told.

Ivan Martinez

Not the first time, but sure more than once. Leanghout has been such an outstanding service advisor for me. Leang has helpful, attentive to the issues and willing always to go to the extra mile to achieve customer satisfaction. No doubt about that. I leave my car and I also leave with a piece of mind believing that my car would be in such a good take care on Leang’s hands. Thumps up for Leanghout. .

Cchung FTW

We bought our last car at Richfield-Bloomington Honda, and we’ve done it again. It wasn’t a given, though. Without the prompt, informative, and confident service from Brent (Sales Associate), we wouldn’t have purchased this vehicle. Brent made the process incredibly easy for us: Brent provided an immediate & personal response to our online inquiry, arranged a time for a test-drive at our convenience, secured a fair price for our trade-in, and also secured our carefully selected vehicle from another dealership. Brent communicated efficiently via phone, text, and email during the decision making process, including the coordination/installation of multiple accessories that we also purchased. Brent’s exceptional communication continued throughout the documentation & financing portion of the purchase as well. Brent’s informative, detail-oriented, and thorough approach with us helped create a fun, relaxing, and confident buying process, which directly led to our purchasing the vehicle with confidence. I would absolutely recommend that you reach out to Brent if you are going to be buying a car. You will be happy with the product, the service, and the experience!

Adrien Reynoso

Alyssa Curtis Was amazing to work with at RBH. I would recommend her to anyone looking for a Honda. She was quick to get back when any questions were asked. I love my honda CRV and love the help that came with it.

Summer Mao

Thank you, Nini Soto for helping with my car purchase. She is very polite and engaging. She got me the car that I was looking for. It was a pleasant purchase experience.

David

Buying a vehicle from RB Honda was a very good experience. They were more than helpful and even though there was a little delay with financing they made sure we were taken care of.

Theresa Hernandez

It’s my first time and I’m already impressed. They have a very good customer service skills and very professional. Nate is awesome and he knows his stuff. I will definitely recommend to others.

Sai Cha

THIS IS A FANTASTIC PLACE TO FIND YOUR NEXT VEHICLE! After an exhaustive search, we came back to this dealership (but not for the same car) they are ACTUALLY honest, upfront, and ACTUALLY a helpful dealership to work with. Out of all the ones I’ve been to, most of the rest are pushy, lying and deceiving dealerships, but this isn’t one of those! I would highly recommend this place!!!

B C

Kris stood out from a group of salespersons and immediately engaged me expressing interest in helping me. The entire process went smoothly and I would recommend working with Kris again.

Michael Helmke

My first time at this service department and I was very impressed. They made it very clear what the service was going to entail and let me know as soon as my car was ready. I'll be bringing my car back here the next time it needs service.

James H

I recently purchased a used Toyota Prius from Richfield Bloomington Honda and was incredibly impressed! I went to their lot to take a look at the car and asked to take a test drive. I thought I may have to do a salesperson ride-along, but they're just sending the buyer out due to COVID, which I really appreciated. All sales were very compliant with wearing masks and had sanitizer available throughout the showroom. Working with my salespeople Ashley West and Nick Cruse was super low-pressure. Ashley was very transparent and really wanted me in the right vehicle instead of pushing me into one just to make a sale. I was able to arrange an extended test drive to really confirm this was the right car for me. Once I decided, I just had to wait a couple of days to finish the private party sale on my previous car and I was able to wrap things up really quickly! Ashley was out the day I signed my paperwork, so I worked with Nick to get shuttled back to the dealership and finish the financing. My shuttle driver Juliana was amazing - super easy to talk to and even allowed me to make a pit-stop on the way back to the dealer to cash the check from the sale of my car. Nick chatted with me the entire time between the insurance and finance representative meetings and even left me a special gift in the car since we both marched the same drum corps! I would highly recommend working with either Ashley or Nick on the purchase of your next vehicle! Both were easy to talk to, low pressure, and all around good people. After considering vehicles at other high--pressure dealers, this experience was a breath of fresh air! Love my new 2016 Prius!

Holden Meidl

Brent Rohloff from Richfield Bloomington Honda made leasing a vehicle simple and convenient. I recommend contacting Brent if you are ever looking for a new car!

KL Hobbs

Nate is a good service writer. The mechanic who worked on my car showed a lot of concern for getting it right. Great price on service. Thanks

ejordanburns

Alyssa was great to work with for my new CRV purchase….which made the whole experience 5-stars! Highly recommend her and this dealership.

Hailey Harvey

I really appreciate Gabe for helping me with my first big purchase and taking care of a few things I came to him about. He’s been so helpful and nice, as well as the service department, thank you guys!!

Jim Gilbert

Richfield Honda offer quick and prompt service to address a recent warranty issue. The problem was diagnosed quickly and the repair was done without a lot fuss.

Susie McMillen

Very excellent service. Service advisor was great, as usual. I'm always impressed with the attention I receive at Richfield Bloomington Honda.

Ellen Share

After difficulty getting through to the service dept 3x, Brandon quickly provided a solution over the phone and promptly tended to my car in person for an un-scheduled but time sensitive matter.

Mikis Kostouros

Great dealership. Recently bought a used vehicle. We worked with Alyssa and it was a seamless, no pressure experience.

Jane Hagen

It was great. They serviced my car. Shelly was smart and had good thoughts. I was bummed the car wash was broken yet again.

Melissa Parra

Jose was amazing! My car had a sensor issue and he fixed it right away for me. I asked him if he had available time for a detailing service and he said yes. My car was really dirty but he made it look like NEW !! It looked sooooo pretty and I loved it. I will definitely go back to see Jose and get services done. Thank you Jose!

John Carlson

Service Advisor, Braden Lingering, is very good to work with. Professional, carefully explains procedures, worked my car at the first opportunity.

Jeanette Coleman

Excellent customer service and good quality car service when looking for a new vechicle. I highly recommend checking them out! You will leave out happy i guarantee it!!

Cory Carlson

Highly highly recommend Drew Griebler to sell you your next Honda! He responded quickly to my online request for info. Drew is friendly and very knowledgeable. He took time to answer all my questions....the day I purchase my new Passport and after I took it home! He provided Amazing customer service! Go see him....you won’t regret it!

Nina Powell

Very good experience with the Richfield Bloomington Honda! The staff was accommodating and friendly! My vehicle was seen and worked on fast and efficient!!!

Hamada Ray

I went in for an oil change and told the representative that i had paint and dent issues that I had a while ago. Since I had a warranty, it didn't appear on their end. They looked it up and Both

Jeff Johnson

Leang kept me well informed and worked with me to provide the best insight as to what services were a must and which could wait. He was very pleasant to deal with and respected my time and needs

Adam Sanborn

Excellent service and amazingly friendly and helpful staff. I'd recommend to everyone. This is my new Honda service department.

Mike Morris

I am a little iffy on this review. It is a very nice a newly remodeled dealer, and the service center seems to be well organized. The only issue I have is that I bought a 2011 Pilot from them used in 2013. I was not told at the time that there was a known rust issue on the rear tailgate and that I had an additional 2 years coverage. Needless to say I found out about this extension after the warranty had expired. Now the rust was present while the warranty was in affect, but I was not aware that it was until I was getting quotes to fix it. After reaching out to the regional manager of warranty repairs I was told they wouldn't cover anything. At first call Honda had acknowledged my past purchases 2002 honda cbr, 2011 pilot, 2014 civic, and my recent purchase of a goldwing. They said they wanted to work with me on this. Final call I was told no assistance based on 2 reasons. I was 1 year out of warranty, which I stated I would have had it repaired the year before had I known it WAS under warranty. Reason 2 was that I didnt do regular services with them and only had 1 purchase through that location. I had bought the Civic in Burnsville, under the same regional manager, and no I did not buy 2 motorcycles from a car dealership. Quote to fix came to $2800 because they will only replace the whole rear hatch. So much for Honda loyalty, I was looking at a new Civic to purchase in August, I will now be looking at Toyota.

Monique Riley

Great customer service and very professional. I will recommend to others. I love my new car.

Richard Glines

I was an out of town visitor when my catalytic converter was stolen while my car was parked on a St. Paul street. I turned Richfield Bloomington for an emergency replacement. They really came through for me, replacing not only the converter but most of the rest of the damaged exhaust system on the same day I brought the car in. Impressive turnaround for a cat converter, as such replacements often take as long as a week or more. Really appreciate how they enabled me to get back on the road. Brandon, my Service Advisor, was fantastic. He stayed actively involved in my case throughout the process, communicating with me frequently and clearly. He even took a photo of my parts and shared it with me, correctly anticipating that my insurance company would want that documentation. The mechanic also performed an 18 point safety inspection of my car, a nice touch. It was a pleasure to do business with Richfield Bloomington Honda, and I send my appreciation to all their staff.

Ryan Peterson

Been going here since I bought my honda in 2015. Never a bad experience. During this visit, the customer service was excellent and the experience was overall good. I was in for an oil change, brake fluid change and they found my car was out of alignment. They recommended I needed to change a cabin air filter for $50ish dollars and i declined because i can do that for about $10 myself. When i got home and pulled the old filter out it appeared as though the mechanic crushed the old one with his hand and threw it away assuming I would elect to get a new one. While it shouldn't have caused any damage, it was simply disheartening to see.

Charlene Jorgenson

Very excited and fortunate that my Sales Consultant, Christian, choose to call me first, when a new Honda CR-V suddenly became available! It was even the color and trim pkg I was looking for! Christian was easy to work with—not pushy, not arrogant, very positive, respectful, patient and helpful with my sub-par technology understanding. Can’t say quite the same for the Finance Dept. but overall it was a great experience. Now I don’t have to wait two months for a vehicle. Thank you!

Katie F

After having a disappointing experience at another car dealership, my husband and I made plans to test drive a vehicle at Richfield Honda. From the very beginning, it was a great experience. Andres was knowledgeable, helpful and seemed committed to helping us find a vehicle that would fit our growing family. We ended up with a vehicle we love and an experience that was top notch! I highly recommend Andres and the wonderful team at Richfield Honda!

Zachariah Miller

These guys are super helpful with our leases and easy to work with. Not pushy, they just help us get what we need: a safe and reliable car my family of four is super happy with. I've been in several times for various maintenance needs, and the service is AWESOME. Just yesterday I had to bring my car in and they found a way to complete the repair without even sending the car back into the garage, saving me tons of both time and money!

William Zukowski

Was a great experience buying our car from our salesman Allen. He was professional, and made this process more than enjoyable. One of the best car buying experiences I have had. Thanks Allen for all you did to make this a journey, instead of a chore. On a 1 to 10 he is a 12!

Brielle Norvell

I went to this dealership with no idea what i could get, or what i should be looking at. Devon helped me so much. He spent along time going over cars in my price range helping me understand what i was getting and finding me a perfect car. Everyone helped me do the process smoothly and helped me every step of the way explaining everything as i went and making everything go very smoothly. They spent a lot of time helping me as i didn’t know anything. They helped me find the best deals and helped me make sure i knew everything from the features in my car to the warranty to the papers i was signing. As i first time independent car owner this is the place to go. Even if your not a first time buyer id highly recommend this place. I will definitely be telling my friends about this place Thank you to everyone there!

Barbara Monasco

Honda service is great for the big repairs. I was surprised that my 2013 CRV with 53K miles needed the timing chain replaced. The car had repair lights on for power steering and traction control. I was not given explanation as to why this may have failed. Only that these systems may not have been getting enough power due to the timing chain issue. Diagnosis and estimate were completed in a timely fashion and I was informed it would be completed the next day. Mid-day of the following day, I called and left a message with the advisor to give me an estimated time to pick up the car. Did not hear back so called the main Service line to find out this advisor had the day off! That's when I started to question the personal service. Otherwise, the car seems to be in good shape.

Arianna Fjelstad

I came in for an oil change and tire rotation. The service took approximately an hour and a half. They did a really thorough job inspecting my vehicle and alerted me to issues with my brakes. They also provided pictures and videos of the issue. Jose was the one who helped me from start to finish and he was very nice and informative. The waiting area was super nice and had lots of seating, so I was able to work on my computer while the work was being completed. They also had coffee and a vending machine, which was nice. I will definitely be using them for any services on my vehicle that I need done.

Marcus P. Hagen

I brought my 2012 Honda Fit to the dealership, expecting to get an oil change & inspection completed in about one hour. When the mechanic noted that both the brake system & manual clutch fluids were due for replacement, I authorized him to continue. Allwork was complete in less than 90 minutes. I bought my Fit new at RB Honda, have had all my servicing done there, & have been completely satisfied. Both my dealer & the car have been extremely dependable. I'm happy to recommend them.

Brownie sH

I had an amazing experience at this location! Thank you Andres for making the process of getting my first car easy and smooth.. If you ever go to Richfield Bloomington Honda dealer, make sure you look for Andres! the most professional person I have ever worked with. Again, THANK YOU ANDRES!!!

Craig Wasserman

Jordan Black was amazing!!! He took the time to sit down with me, discuss my needs, and even followed up with me as new vehicles that fit my requirements came in. 10/10 would recommend working with Jordan and going to this Honda dealership. It was significantly better experience than i had at other dealerships

Peter Jones

Had a great experience in buying a used Honda Fit. Both Nick and Neal were kind, courteous, and knowledge. It really felt like they went to bat for us to ensure we got great rates and got what we needed. Everything was quick and efficient and couldn’t have been more easy!

SIdreshia Floyd

A few months ago, I bought a car ad Honda Bloomington. I worked with Alyssa Curtis, and she was terrific. Before I got with Alyssa, I had returned a car because in my contract (signed) Friday, they stated they would fix something on it, and when I returned, they said they weren't. Alyssa made my process so smooth and comfortable. Her communication was excellent, and she even followed up with me after. If you're looking for a car, see her.

Lisa Dickson

The salesman I was dealing with. Mohamed Delmar.. was on top of things and answered every question I had. I sent a text to the number on the website early Sunday morning the week before one day and received a text back in 5 minutes!!! We texted and talked until the day came to buy the car I picked out, very satisfied ...

Mike McLean

Allen Jevning was our sales consultant. We were looking for a car for our 6'9" tall grandson. Obviously he does not fit into every car. Alan showed us several vehicles. He called us with one that he was pretty excited about. We looked at it and test drove it. Decided that was the car. Once we decided, we were able to pick up the car two days later. Richfield Bloomington Honda set up with financing at a very attractive rate. Alan was very helpful and kept us to date on everything. We would use him again and also recommend him to our friends. Thanks Alan!!

JoAnn Pruden

I just purchased my new CRV Hybrid and Matt Knight helped me with EVERYTHING along the way! I can't say enough about how great he was to work with, especially at this tough time with such high demand for hybrids. Matt was there for me with any questions I had & kept me informed but didn't hover unnecessarily. He certainly went the extra mile to help me find my dream vehicle. I would highly recommend working with Matt for anyone looking to purchase a new Honda vehicle (and I did my homework first, checking out many different dealers🙂).

Todd Kimpell

I had a great experience at RB Honda, Devon was very approachable and eager to help. It was very relaxed and free of aggressive sales tactics. Devon was able to answer my questions and provide me his expertise from his time in service. Niel in Finance was able to work with multiple banks and get me the best rate possible. He was very thorough and helpful in explaining the different warranties. All in all a quick, painless, and enjoyable process. With Great customer service.

Ryan Kroese

Had a great experience purchasing our Odyssey from here. Other dealerships told us we would not be able to find what we wanted at our price point, but Richfield Bloomington Honda proved them wrong! Ray Rastegari was friendly, helpful, and gave us time to decide what would be best for us.

Qeys Nor Mohamed

They were professional and friendly. They managed my expectations so I was happy with their service result. They did a superb job fixing my door slide, Brandon Burg was very professional and he was explaining very detailed way that i can understand . He is committed guy and I would return for future service if I need it. Thanks you Honda Richfield Bloomington.

judyfmn

I have been very pleased with my visits to RB Honda. My salesperson, Mohamed Dalmar, is very knowledgeable, thorough, efficient, and a great listener. I picked up my new car yesterday. The finance person, Brad, was equally excellent. I never felt rushed or pressured.

Oscar Oranday Perez

We’ve always been very happy with RB Honda. Their customer service has always been top notch, they really make you feel as part of the family. They were welcoming, fast and efficient when we contacted them about buying our car, compared to other regional dealerships that were disinterested in making a sale and made us feel like they were doing us a favor. Car service/preventive maintenance is always smooth and fairly priced, and if the car has to stay overnight for any repairs, they have an excellent car loan program! We’re very happy to have chosen RB Honda.

Omar Jibril

Had overall a wonderful experience them. Devon was excellent. He went above and beyond. He was contacting me through the phone to find the perfect car for me. Came from out of state which was difficult but he was with me through it the whole time. He was texting me on his days off even. The whole sale went smooth and without crazy add ons with pricing. Devon is amazing and Honda is lucky to have him.

BJ Ola

Great buying experience . I purchased a car on 6/11/22, it was the best customer experience I have ever had. Especially, Devon Lyons who was very gracious and knowledgeable about the buying process. I highly recommend Richfield Bloomington Honda when buying a vehicle. M Oladipo

Jackie Warriner

Branden, service rep, went way outside the box to be helpful. I truly appreciated his ability and thoughtfulness. Although there were several unexpected hurdles to complete service on a fussy hatch issue, he and his team stuck with it to their satisfaction and mine. The criticism that I have is regarding the interior/exterior detail: the windshield was left with smears and the pull out beverage holder was not cleaned out. But high fives to Brendon (spelling of his name ?) and the techs!!!

Deanna Andert

Very thorough and they fixed my car quickly. A bit expensive, but they took care of the problem and even washed my car for me.

Michael ChaoticReason

The staff were great and very helpful in my car buying experience. They were friendly and if they did not know the answer, they asked someone who would. Our salesman, Kris, was very personable and easy to talk with, and so was the finance and managerial staff. And they worked with me to find a vehicle within my budget and really helped me to get the extras I needed to be able to buy the vehicle. The only thing I was rather disappointed with was that they did not clean the car before I drove off the lot with it. Granted, it was a used Pilot and I did not expect it to be perfect, but it was a rainy day when I visited the dealership and there was mud and dirt inside the vehicle from the previous test driver. And when I took delivery of the vehicle they did run it through a car wash, but the inside had not been cleaned out or wiped down or anything. I was disappointed they didn’t even throw in a paper floor mat since it was a rainy day.

Jayaprakash Muthugopal

When I started car shopping I visited all dealers in twin cities, finally we landed in Richfield dealership. From the day we started I am able to see the difference when they got my requirement. They worked with Honda and continues updates when build accepted, transit and etc., Of course with pandamic there was a delay but it was clearly communicated and they set the expectations. All the very Best Carla for your fantastic job !!!

Jeffrey Frush

4 stars instead of 5…. Replacement of the driver’s side mirror took an hour longer than estimated... and more labor cost than expected. It seems to have been installed properly and side mirror is solid. The new red cap piece was not in stock, so was ordered and will be installed along with differential fluid replacement, which should have been done between 15,000 and 20,000 miles… now at 30,000 miles… several service administrators (during the 15,000-20,000 period) have missed identifying that requirement. Current service administrator, Travis, did catch this, listened to my concerns, and was kind enough to give a customer loyalty reward in response. All ended well… and will be back for service completion.

Amy Gress

I bought a Honda Pilot from Richfield Bloomington Honda. The service was amazing! Everything went extremely smooth and everyone helping me was very professional and courteous. I highly recommend checking them out if you are looking for a new or used car. They will be my go to dealership from now on.

mark zipper

Driving to MN from TN the air conditioning in my 2013 Acura (198K Miles) quit working. I called Richfield Bloomington Honda to see if they could get me in and the young lady who took my call set up an appointment the next day. The Service Advisor, Brandon, treated me as though I were a life long customer and got my car right in. A few hours later I was good to go! The air conditioning was fully restored and the bill was very reasonable. All in all, the service extended to me as a customer literally right off the road was outstanding! I am very grateful to the Scheduler, Brandon and the gentleman who fixed my car for their help. This Honda Service crew is pretty great!! Thank you all!

Bonnie Johnson

My five/star.review x’2 (10) is dedicated to Alyssa Curtis, my sales rep. I was referred to RB Honda by a friend after I had a very disappointing experience at a different dealership! Alyssa was extremely awesome and so friendly as she walked me through the entire process of getting me a new, RED H-RV leased vehicle. Her customer service is going above & beyond with her knowledge and being committed in seeing what I wanted to lease Thank you Alyssa for putting a great smile on my face as I drove it home. I also shared w/Alyssa a compliment I received… a gentleman saw me get out of my car, and said.. WOW, that’s a really sharp looking Red Honda, you look great in it! I have a CR-V Honda and just love it. I’LL ALWAYS DRIVE A HONDA!

Richard Oberreiter

The actual work was done properly. My complaint is that the service advisor knew that I was going to pick up the car late afternoon near closing time after my flight arrived. He said no problem they would have everything ready. When I arrived, the team could not find my paperwork, the service advisor left no notes, and they were unsure if the work had even been done. It took some time for them to figure things out and they did provide a courtesy discount. My complaint isn't the work, but the poor communications.

Mary O'Meara

Braden was the first rep in the 5 years of owning my car that listened to me and respond to my concerns with the speaker system. 5 stars to Braden! And he got the issue fixed! I love the Uber service RB uses to get their clients back to work. Super slick.

Philip Koffel

This is my 2nd vehicle from Richfield Honda and I’ve been pleased with their machines. But, when I brought it in for service, up to 7 people made eye contact with me and immediately averted their eyes. As I waited, somebody else came in and was served immediately. I don’t need immediate help, but eye contact and a nod that someone is coming should be the norm for welcoming someone into your business. I was given a cool number to text and call my “ advisor”. I texted numerous times, no response, called a few times , no answer. I never communicated directly with anyone. I never actually knew what work was being done and couldn’t find out if work had started. Upon retrieving my car, I’m missing my key chain. Also, disappointed that the vehicle died on the side of the road the next day. And, also, also disappointed to see the air intake manifold laying completely unattached on top of my engine when I opened the hood, staring at me like a fish in an aquarium. Update: manager says tech told him he never worked on that area of the car. Update 2: manager says, well we were supposed to check the air filter, so he must have removed the air intake, so that’s our fault. But manager informed me he thinks I have trust issues. Thanks for the personal diagnosis! Will discuss with my loved ones and therapist. Final update: I’m not sure. I can’t say Honda didn’t make it better. I CAN say that Honda vehicles have been reliable, efficient and great running vehicles for me. Special thanks to Travis and to everybody who do fine work at Honda.

Elizabeth Flynn

Disappointed the Sentinel plan I purchased only covers oil changes. Disappointed the car wash was broken. Nate was good.

Carl Flink

We just had an incredible experience at Richfield Honda. Our alternator went on our Honda minivan. Our service contact was Travis Hanson and I’m not sure I’ve ever received better service at a car dealership. We brought our car in at the end of the day Friday on the 4th of July weekend and he and his team made sure we were able to pick it up ready to go by 4pm Saturday! Thank you Travis and team, you saved our holiday plans!

Sydney Livingston

Very nice and large dealer, super friendly and attentive staff. Found my perfect car on their website, made an appointment to test drive it the next day. Steve knew a lot about the car and let me drive it around, even let me wait for my dad to come and let us drive it around without him! Was not pushy at all, just very informative and honest which was great. The buying process took 3 hours, as expected, as there are lots of steps to take in buying a car. Followed up the next day to make sure I was happy with my purchase, and have a great warranty! Overall super happy with my purchase here!

Cody Maurice

Nick contacted me almost immediately to discuss the 2016 Forester XT I was interested in online. Went ABOVE AND BEYOND to answer ALL of my questions, was knowledgeable about the vehicle and even confirmed suspicions with technicians in the shop department. Even though he was not in the showroom the day I came to see the vehicle in person, he set me up with Kris who he believed to be the perfect person to hand me off to and he was not wrong. Ashley in finance did amazing breaking down the numbers and striving to find me the perfect lender, thank you!! Start to finish the process was painless, and I’ll always start with RB Hondas inventory when looking for my next vehicle. Thank you all

gayathri padmakumar

Friendly staff, I was extremely happy with servcing. I drop off my car, they were fixed the part and handed over the car within few hours. They quickly checked whether my car was covered under warranty to replace the part. Only Richfield honda was able identify the issues and my warranty.

Margi Johnson

I have a 2020 CR-V with only *11,000* miles on it. (It had 2 miles when I purchased at Richfield Bloomington Honda.) I have needed to bring it in twice now to replace the audio/computer unit (motherboard) because it’s faulty. My battery also completely died and needed to be put on a charger before it could be restarted. Both the audio and the battery situations could not be explained as to the source of the problems. So basically now I’m waiting for my new car to fail again- with no answers as to why it is happening in the first place. Essentially, it feels like it’s just, “here’s your key, good luck!”. So disappointed in my new car’s performance. My family has driven Hondas my entire life, and they’ve been great for us. Feel like I got a lemon.

Andrea Coe

Josie was very helpful when working with us. She ensured that we got what we needed and wanted.

Anna T. (Anna T.)

Leange, my service advisor, had excellent customer service skills. He was patient while answering my questions. He kept me informed about the status of my vehicle and even helped me to sync my phone to my car.

Vanessa Thompson

Hello! The team at RB honda never fails to meet my expectations for excellent service and this visit was no exception to the rule. Thank you Travis Hanson and the rest of the care team. I am a long-time customer and will continue to purchase and bring my vehicle to RB Honda in the future. Thank you…..

Karen Slaght

Polite service but one employee saw me waiting in line a while and did not offer to help though he was one desk over. I wasn’t sure if I needed to only see the customer service guy I had started with. I did very much appreciate how clean the car came back after paying for detailing. And I appreciate the Uber rides to and from.

Hallie Osmon

—For the girlies— I rated this a 4 because I will be coming back. I got an alignment, tire rotation, a/c check, oil change, bulb replacement, headlight restoration, battery replacement, and a fluid cap replacement. Total came out to be around $820. PROS: very clean, they worked pretty fast, it was easy to text them and ask any questions I thought of, their estimate was correct, it’s easy to approve suggested services or deny them, everything is very informative, they had so many open times so scheduling online was super easy, the service guy I had (Brandon, I think) was super nice and friendly. CONS: the vibe was a little off. when I dropped off my car in the morning and when I came to pick it up, it was weird because there was nobody to greet or direct anyone. Staff stared at me while I wandered around confused and when I waited at an empty desk to see if someone would give me my keys and let me pay. I’d suggest the appointment reminder link to include some info about HOW and WHERE exactly to drop your car off and what to do when picking it up to make things a little more efficient and less confusing. Dealerships and auto shops are not spaces I feel comfy in, and this was really no different. Also the guy I paid with was really weird. All in all, will be going back. Hopefully it’s more welcoming and less stressful my next visit.

Kimberly Melissa

5 Stars this time. The young man I worked with was knowledgable, validating and personable. This was one of my better experiences out of many. Honda in Richfield is heading in the right direction... let's hope this continues.

Kyle Kellner

Great staff and timely service. I bought my pilot here in 2016 and keep going back! Brandon is the best and always works hard and goes the extra mile to keep all his customers happy.

Valerie Wilkins

Friendly helpful employees. Two negatives - they sold the part I needed to someone else and didn’t tell me until after I dropped the car off. Also was charged a higher price for one key and a valet key than I was quoted for two keys.

Christopher Heikkila

Bought a Subaru Outback from Allen yesterday. Price was better than anyone else around and they worked with me on my trade in. Not pushy at all in selling extras and add-ons which was a huge plus as a customer. I was very happy with my experience here 👍 …

Zachary Oreck-Petersen

Just bought my 2018 civic si from these guys and let me tell you they are awesome to work with. The whole process was easy, enjoyable, and very fun. Even getting all the paperwork signed, it's all electronic so it only took like 1/4 of the time it took to buy my last car. Ask for Josh Oreck (sales) and you will not regret it.

Becky

The entire service process was quick and easy. I received text messages and email with the diagnosis and what services were recommended. I could select whichever service I'd like and approve it. Great job!

marcia avirom

Travis was super helpful and kind and smart! I felt like I made a new son to take care of my car needs. Its stupid to go any place else. Car waiting room was a bit crowded though😒 …

Michael Alleman

Worked with Alyssa and she made it a easy process to purchase our new van. She was attentive to our questions and was on top of securing the vehicle we wanted. She's great to work with and would recommend her and Richfield Bloomington Honda.

Danette Kriehn

The Service Dept. was able to look at our vehicle (a 2007 Honda Accord) even sooner than they quoted, and they were able to diagnose the problem when another’s service dept. couldn’t. Very quick and professional - will use them again if the need arises!

Dat Boi Mike

Had a great experience purchasing my new Honda HR-V. Kris was very helpful and very friendly. When I first came in I didn't know exactly what I was looking for, but he was able to help find the right car for me

Tim Fahrenkamp

I was able to make an appointment at a time that was great for me. The team kept me advised of the status and even called an Uber for me when I needed a ride home and back to the shop. Great service!

Inez Reynoso

Highly recommend working with Travis, beyond greatful for his work making sure I had what I needed especially right before Christmas.

Tran Lu

Came for an oil change 30min before the shop closed and they booked uber rides for me so i could leave my car overnight. Very satisfied with the way they take care of their customers. Will come back again!

amyah lyons

Richfield Bloomington Honda work very efficiently and fast. They were 100% professional and friendly at the same time and they are the only place I will be going from now on for my cars to buy or get service done on my cars.

Ruth Sobiech

Alyssa was a fantastic salesperson and we were very pleased how easy the purchase went. CRV Hybrid was well worth the wait.

Mike Fielding

Zack Anderson was awesome, he helped us find what we needed, was not pushy at all, the entire process was seamless. I was in and out in under 2 hours. He, and the entire team at Richfield Honda were a pleasure to work with!

Hem Desai

Had a great service experience. Service consultant was respectful. He gave useful advise and directed me well. There was no effort to add unnecessary service and desire to help their customer. I also own a BMW and service at Honda was much better than BMW of Minnetonka.

Wendy Weideman

I recently received service at Richfield Bloomington Honda (RBH). The service itself was performed professionally, however getting to agreement on the work to be done and pricing was frustrating and time consuming. Pricing at RBH was 32% higher for the same service as Walser Honda in Burnsville. I was told by Braden my Service contact that RBH routinely checks competitor pricing and that the service manager was surprised at the pricing difference. I routinely find RBH at least $100 higher than Walser Honda for the same service based on recommended service they propose when I have my oil changed. That is not something I can overlook nor do I have the time to “haggle” to get a fair price. I was also charged for a diagnostic fee even though I paid for the service. This is something Walser Honda waives when you pay for the service. I provided RBH with a service order to prove it. Love the location and service center but not worth paying 32% more, not in this economy.

Sara Foss

I've needed a new car for a while but I wasn't excited to go to yet another dealership. Finding an amazing price listed on the website for my dream car brought me two hours from home to Richfield Bloomington Honda. Rodney Jackson was my salesman and he was beyond incredible! I truly felt Rodney had my best interest at heart from the very beginning. Completely no pressure and he was just so kind and sincere to both me and my 7 year old son. He even rearranged his work schedule to accommodate my needs. Seriously amazing service! He wasn't trying to just make a sale, he earned my trust and respect and made a lifelong customer and friend! Thank you so much Rodney for such a wonderful experience!

Dean Becker

This was the best car buying experience we've ever had!!! Caleb Stark was an awesome salesman. He had the answers for any questions that we asked. The whole experience from the greeting at the door, to the educational sales inquiries, to the financing, to the delivery was awesome! We will definitely refer other people and return ourselves on our next purchase. Thank you again Caleb Stark for the wonderful hospitality. Dean & Corinne Becker

emunchie

Thanks to Marcia Sanchez and Brad Silk I was able to drive away in a brand new car I am so glad for the amazing service these two have provided for me and my family I will recommend Richfield Bloomington Honda to anyone looking to put their self into a newer vehicle

Tim Bedor

Nothing but a positive experience with the agent at the desk who assisted me-Braden. Excellent communication skills as well as advice. Work was done in a timely fashion.

Kay B

Appreciated attention to walking me through the many options and process. Brought my car in for its first service which was quick and thorough. The service person (Carter) was very patient with all my questions and gave me good information

Denise Luke

Service of my car seems fine, BUT I had to wait three hours, instead of the 1 hour 40 minutes I was told to expect and no one checked in with me regarding the change.

Celeste Jibben

Yesterday I got service for oil change and maintenance. The job they did was excellent. But again I was extremely frustrated by the greeting process. There is no way it should take over 15 minutes to get my car checked in. I had a appt at 11 am and did not talk with someone until after 1115. This has happened to me over and over again at this dealer. This is a process they really need to improve. I can’t figure why it happens over and over again for years.

Seth McGuire

Amazing service! Showed up at 815pm wanting to trade in my car. Neil and a skinny guy in a blue shirt (forgot his name) took their time in helping me out, test drove 2 cars, nailed financing and even helped swap my goodies from old car to new. Thanks guys, awesome possum and whatnot. Bought my 3rd car from them on 10/17/22. Again, excellence all around.

Stephanie Carlson

Had an oil change. Making the appt was easy and when I got to the service Dept the next day, they completed the work quickly and efficiently- The found that my back wiper was bad and replaced that too.

Amanda Kern

So happy with my new purchase! Christian Silva was GREAT! The whole team was amazing! No complaints from this happy customer!

Victor Kirksey-Brown

Kris was a huge help! This was my first car and loan and everyone made it an easy and minimally stressful experience. Will be back next time I'm looking for a car!

Paul Gloudemans

Gabe at Richfield Bloomington Honda was great to work with. When there was a misunderstanding, he went out of his way to make things right. Excellent customer service!

Emily Nash

I just purchased a 2018 HR-V from Alyssa Curtis at the Richfield Bloomington Honda. Her expertise and comforting disposition made me a very happy camper! Thank you for making my first vehicle purchase easy!

Aaron Cassidy

Alyssa was amazing! Came in knowing I wanted to do a lease option but wasn’t sure exactly what kind of car I wanted. After discussion with her and a couple of test drives, I am a proud new first time car owner! She found a price and a car that suits perfect for me. Thank you!!

Kelly Schoenhofen

I want to thank Temi for the good buying experience on our 2019 Honda Pilot; he's very knowledgeable about the different trims, gave us good advice on dealer installed options, and when we waffled between the Odyssey and the Pilot he patiently waited for us to figure out what we needed most. We had a good experience buying from Richfield Bloomington Honda and Temi was a large part of it, thanks again!

Phil Gotsopoulos

Mohamed Dalmar was terrific! Very professional and easy to be work with, in no time my wife was driving the Suburu she wanted! And thanks to Brad in financing we were out on the road even quicker! Great job!

Alan Vu

Richfield Honda always treated me with respect and kindness along with sharing their experience and advices. I have yet to try other Honda dealership but will always go to Richfield Honda whenever I can for my car services or parts

Martha Anderson

A very positive experience working with John "Shoey" Schuster. My college age son needed a car to replace one that was recently totaled. We came to see a handful of cars with the intention of spending this initial visit "just looking" and ended up finding a great vehicle! John guided us through the process and was instrumental in contributing to a positive car purchasing experience - above and beyond service. Thank you "Shoey"!

Chelsea V. Youngquist

Today I bought a beautiful 2015 Honda CRV from sales person Nick Cruse. Nick did a lot of pre-work for me, given my requirements and desires, to find the perfect car for me. This made the process so smooth and not at all painful. I chose to purchase the first car he picked for me to test drive. Everyone I worked with was really wonderful, from Nick, to Nick's sales manager Matt Mitchell, to Finance Manager Blake Simmons. Nick took the time to help me clean out my trade-in, get everything perfect in my new car, and even paired my phone for me. I'm very pleased with the value of my new vehicle, and I feel that I was given a fair price on my trade-in. I couldn't recommend RB Honda any higher. Thanks for being awesome!

Larry Lindahl

I have taken my Honda here twice and will do so again. I had used a different dealer previously but felt pressured to have work performed, other than what I was in for. I have had none of that here, just the service I am scheduled for. Straight forward service, no bs. It's comfortable doing business here.

Annie Hamiter

I had an amazing experience buying my car here! I would recommend Nick to anyone. He went above and beyond!

Chris M

Oil change and Tire rotation done, in a very timely manner. Free Car wash was a nice bonus.

Josh Kor

I just purchased my brand new civic sport stick from Aaron Glagavs. He was great to work with. Chip Richards in finance was AMAZING as well! Didn’t really feel pressured to buy anything. If you are looking for a new or used car go see Aaron!

Robert Smith

Good service experience. Work was performed to standard and they were honest about what needed to happen without a heavy push to add unnecessary services. I would recommend.

Debra McGuire

Shelly in service department was excellent and they serviced my car well . she is a wonderful person she did everything and help me out immensely. Had my car service today 9:27 and very happy everything done right and thanks again for Shelley being the best service person and the people who serviced my car.

Sarah Carlson

We had a GREAT experience buying our new Civic hatchback with Sam Mayer at RB Honda. He is friendly, knowledge, listens well and was patient to answer all our questions! He has wonderful follow through. I have recommended him to my family, friends, coworkers and clients. Thanks Sam!

Sam Havlik

I had a wonderful experience purchasing my new Honda Pilot from Richfield Bloomington. By far my best car buying experience! Alyssa responded to all my messages promptly and was extremely friendly, knowledgeable and transparent. I would highly recommend using her for your next purchase! Their pricing is much more competitive than other dealerships and they seem to have much better inventory as well. 100% recommend using Alyssa and Richfield Honda for your next purchase!

Jenew Yang

I bought my first car here from Chue Yang. I was visiting other dealerships throughout the Twin Cities before I stopped by RBHonda. I was looking for a specific car and by chance ran into a car that had just been brought into the dealership. He let me test drive it and I loved it so much I purchased it that day. He was very helpful during the process and kept me in the loop while I was purchasing my car. Getting to drive the car home the same day was a great accomplishment for me since I was searching throughout different dealerships the whole day and online the days prior to stopping by RBHonda. I recommend this dealership to everyone; you may find the car for you just like I did by chance. Also definitely have Chue Yang help you once you get there as I trust him to do you well as he did me. -Proud Owner of a Honda

Hong Zheng

This is my second pleased experience with RB Honda. (The previous one was in 2014.). Matt K. helped me 'catching' a new Odyssey during 'never before' low inventory era. I appreciate he spent time with me out of normal business hours when I had time for car shopping. He explained things very clearly when I compared CR-V and Odyssey. On the car pick-up day, he helped us to pair our phones with the car which made us hassle free. RB Honda provides the fantastic customer centric services. They offer the best car purchase option, which is the car itself, WITHOUT any dealer specified accessory. This is the main reason I went to this dealership twice.

Jill Lidberg

RB Honda, and especially our salesperson Nick, was absolutely wonderful to work with. Despite the fact that we were purchasing an older used car for our teenager, there was no pressure. We were given honest answers to our questions and treated respectfully — no differently than if we were shopping for a brand new, top-of-the-line model. We drove off with a super clean, quality vehicle. I would highly recommend Nick and the RB Honda team if you’re in the market for a used vehicle.

Jackson Rozeske

Richfield Bloomington Honda was amazing to work with, I highly recommend them! I wanted to upgrade from my current Subaru Impreza to something else that better fit my needs/wants. Matt K helped tremendously with getting my current Subaru lease turned over and getting setup with the right car and new lease terms. They made it very simple which I appreciated it a lot!

Tripp Woltersdorf

I worked with Alyssa and she was great! No pressure on buying anything and she was very knowledgeable about every single vehicle we looked at. I ended up finding a better car than I thought I would and also within my price range! Big win! Alyssa was there the entire step of the way and made sure we were happy and comfortable. I can’t recommend Richfield Bloomington Honda or working with Alyssa more. If you’re in the market for a used or new car, this is the place.

Jennifer Westerhaus

I likely will never buy a vehicle anywhere else (unless Dan S. and Temi go elsewhere!)...that is how much I love not just Honda vehicles, but this particular dealership and its people! This was our second car purchase from RB Honda and instead of feeling like just a customer, you truly feel as if you are being welcomed into the RB Honda family. The service I received from Temi and Dan S. was first-class from start to finish. I appreciated that my wants and needs in a vehicle were listened to, and my time was valued. I was amazed at how smooth and quick the process was. I even had my 3 children with, and instead of them being ignored, they were made a part of the experience. It is something they still talk about! They loved learning and seeing different cars, and being a part of the buying process with me. I also appreciated Mark in finance for answering all of my questions and taking time to ensure I was comfortable with my purchase. I would not hesitate to refer my family and friends to this dealership, because I know and trust they will be taken care of the same way that I was. Everyone I met at RB Honda was kind, knowledgeable and customer-service oriented. (Photo of me and Dan S...Temi took the picture!) Thank you Temi, Dan S., Mark and everyone else my kids and I chatted with at RB Honda!! We love and appreciate all that you do! You simply are THE BEST!

Aneesa Parks

Service was great. Reception was frustrating. It wasn't clear what I needed to do to get service or when someone would tell me. Waiting is ok. If I know how I will get served.

M D.S

My family and I were looking for a car since the one we had would shut down at any moment. A friend recommended us to come here and my mom reached out to Marcia. Marcia told us to come in and let me say that was the best decision. Marcia was very friendly and kind. I will definitely be recommending Marcia 100%. She helped us pick out our perfect family car. She even offered us a little snack which was appreciated because it was a long process but it was worth the wait. She explained every detail and was patient, when we didn't understand. Aside from the exceptional work from Marcia, Mike and Brad helped us finish the process. I am really grateful 🙏. Thanks to this wonderful team I am the owner of a 2020 Honda Pilot EXL.

Whitney Martinez

Great experience with the service department! Regular maintenance plus and issue with my trunk on my 2016 CRV. The team did a great job, accurately diagnosed and fixed my trunk issue. Beautiful detailing work. My car looks brand new. Great communication. Will be back for my next maintenance need.

Corinne Castano

Ray was so positive and easy to work with. He made sure to answer questions and pulled out a second vehicle for us to look at when we asked. He seemed to really mean it when he said he just wanted us to be happy with the vehicle we purchased and gave us his card and said we could contact him for car washes when in the area.

Mrs. H.

Carter is a genuine professional and humorous Honda Service Representative. Thanks for the laugh and lessons shared.

L EBK

I had to purchase a car in a short period of time and had my planned purchase from another dealership fall through (no fault of theirs). I had a specific used vehicle in mind (Jeep Grand Cherokee) and found one online at Richfield/Bloomington Honda. Mohamed Delmar was my salesperson. He was great, he got me in the Jeep on short notice, and late at night. His follow-ups were always timely. When I had some slight hiccups after purchase the service department took care of me right away. Overall I had a good sales experience, and I am happy to have purchased from a dealership that is so close to my home and with such a large / efficient service department.

Randall Davidson

Super service. Super convenient. Loved the texted updates. Got picked up when the car was ready. GOLD STANDARD service.

Kevin Hamlin

Had a great experience buying our new vehicle with RB Honda. They worked with us the whole way, making each step easy, and stress-free as can be buying a new vehicle. I would easily buy from them again. They worked with us on the price, were never pushy, and were always responsive when we had questions along the way. It would be easy in a seller's market to ignore the customer, but RB Honda didn't ignore us and made us feel part of the process the whole way through it.

Layla Mohamed

I couldn’t be more satisfied with with Richfield Bloomington Honda. I had a great experience buying my first new car. The salesman was straight to the point and answers all my questions in details, very hospitable and was great giving me the best option of my preference. He was updating me the entire time my car was on the way, getting built. The timing was great about winter my car arrived. Overall I am very happy with this purchase and I recommend it anyone.

Andie Foxie

See Ray! We worked with him two years ago; he was unable to sell me what I wanted, but through a great deal of personal effort, found my request and directed me to a rival dealer where I bought my car. I went back to him for this current need. He is the same up front, helpful and honest man as two years ago. I bought a used truck with help from Ray today! Thank you!

Max H

We had a very pleasant and professional all around experience at Richfield Bloomington Honda. Andres was very knowledgeable, personable and not pushy in any way with us as we looked at our van and test drove it. It was our first time buying from a dealership, and our experience at RB Honda will be the standard for future vehicle purchases.

Craig Heit

I worked with Alyssa when purchasing our new Honda Pilot from RB Honda last week. She did an awesome job during the previous week responding to all my emails and answering my questions. She also made the process go very smoothly the day I picked up the Pilot. She definitely deserves 5 + stars. I also had a brief conversation with the sales manager who was working on 4/16 and I found him to be very condescending. I wanted to keep the insert from the rear bumper when they put on the hitch and he made it seem like it was a very stupid request. I don’t remember his name but he deserves one star.

Bob Busch

Very Professional, and easy to work with! The lifetime warranty is incredible. Allen and Neil were great to work with. The Dealership is phenomenal! Very clean, and staff are all very nice and helpful. I highly recommend this Dealership. I approve of this message. Thanks again Richfield Honda!

Robert Schimke

A They were professional and friendly. They managed my expectations so I was happy with their service result. They did a superb job fixing my heater even though it required a new head gasket on my 2005 Honda Civic. I would return for future service if I need it.

Joo Lee

We bought a used car from RB Honda and had a overall positive experience. The pictures in the listing matched what we saw in person, and it was definitely no pressure type of situation. They have a lot of financing options that made it streamlined.

Raina Matthews

Awesome service. ! Took forever to get things rolling. But it was def worth the wait. Just avoid going on a Saturday if you dont have at least 3hrs to spare. Ni-Ni( our sales person) kept us entertained tho. Mike the insurance guy was also fun to chat with. Very nice people & environment. I will absolutely recommend. I love my new car :-)**(2019 Kia Optima)

Genevieve Theesfeld

The staff and especially Travis Hanson were especially kind. They took the time to explain what was going on with my car. The service itself was done very fast. The lobby was clean and there was plenty of room to sit and wait. Will definitely use again.

Chisi Amanda Xiong

Nice and clean place. However, Sales man was a bit young so wasn't as knowledgeable or willing to speak about the car unless we specifically asked a question. Felt like he wasn't as focused as other places when we went to other dealerships. Financial team wanted us to go their route, so they asked me what my APR from the bank was, my rate was lower than 3.8%, so this dealership gave me a slightly lower rate. I was a bit annoyed because they will make it seem very complicated if I went through the bank instead of them. Ofcourse I want to lowest rate, but when I asked about how it'll be handled if I used my APR from the bank loan instead of dealership, they would not answer that. 🤔 Lastly, this location has good cars at good prices 👌

NoName Chef

Sales manager was professional, knowledgeable, and efficient. The dealership had the vehicle we were looking for. Would rate a 5 star had the financing paperwork process been more efficient. We spent a little over 2 hours to complete sale. Overall, good experience, will return.

Trevor Johnson

We bought our Honda Pilot recently at Richfield Bloomington Honda, and everything was great! We worked with Jordan Black, and he was very helpful throughout our process of finding the right vehicle for us. Would definitely recommend the dealership and also working with Jordan!

Gunnar Bosking

Devon was great to work with, and helped me find a really nice new CR-V. Highly recommend!

Lemuel Porter

I had a great experience working with Maritza and the finance department. They really took care of me, I got a great deal, didn't feel pressured, or taken advantage of. They listened to all my questions, showed that they cared, and sold me a great vehicle! What a wonderful experience I reccomend doing business with them.

R T. (RT)

I surprisingly was able to make an appointment the night before for early afternoon the next day. I was able to find a coupon on the dealership’s website for oil change but Deven gave me a bigger discount plus additional $20 off I accrued for previous service there for having the brake fluid changed too. The waiting time was much shorter that I expected. One of the code that came up on my dashboard was for transmission fluid but they said it was ok. I was relieved about that because another place said I Shouldn’t be needing to do that yet. So, I am saying this dealership was honest. It was totally a great experience!

Bob Hulteen

Devon welcomed me and oversaw the check up. It was quicker than expected, and Devon was courteous and thorough in sharing information about the work. I appreciated Devon’s professionalism, and had a very pleasant experience. Also, as I waited I listened to one of his colleague’s treat with great respect an elderly woman who had brought in her car. That only made the experience that much better.

Adam L

Jon Friedman was great. He was very informative and helped my family purchase our first civic. Very nice, never felt pressured to purchase the vehicle, and answered all of our questions. Highly recommend working with Jon and everyone at RB Honda

Jake Luecke

ASK FOR JORDAN BLACK!! First time buying a car from a dealership and had a great experience. He helped find me the car I was looking for and was not pushy at all. He made the process super easy. Can't recommend enough! Thanks Jordan!

Sandra Aubitz

Richfield Honda has an excellent service staff. Esmeralda efficiently checked me in & kept me in the loop with texts & emails. I waited for my car & was out in under 2 hours for 5 different service items. I highly recommend this dealership & its staff. Professional, efficient, and personable. 🌟 …

Ahmed Dawood

I had a great experience buying new car with James Flynn (sales manager) last year. James was professional and very helpful throughout the process and honstly that's why I bought the vehicle and ensured I was well informed about the vehicle. Awesome experience, extremely professional the whole time and the customer service was excellent. Go and ask for James Flynn and he will take care of you Thanks James again.

Kong Thao

The salesman Jon Friedman showed me the used car 15' Camry and kindly took us out for a test drive. He presented the car with no pressure and then he followed up with me the next day and we agreed on a price. I got my own loan from my bank and the finance manager Mike Sidhom did a great job sending purchase agreement to my bank. Everything went nice and easy. Thanks for a great experience!!! Top notched service with no pressure to buy.

Jennifer Hetzer

They were quick and easy to get an appointment. They spent hours on hold to get the repairs approved by the warranty. I was so happy with the work done and flexibility they had. Also, the complimentary shuttle service was friendly and on time. My only suggestion would be for them to have more rental vehicles available as it would have been covered under my warranty but there were none available, a small inconvenience.

Marisol Guaman

I made an appointment for oil change and dropped the car by 11am they told me there are going to let me know if anything also needs fix, but never called me or text me until 5 pm when I texted them and asking them if my car is ready! Also I asked them my front passenger side light needs to change and they never change! Since like they don’t care at all. When I was paying and ask him if they change the light the guy said yes !! obviously they didn’t! I am disappointed because my entire time I have been there this is the first time this kind issue happened ! Before the other workers were very professional and taking care wherever needs to be done

Kathleen Porta

Richfield Bloomington Honda goes above and beyond to provide great service for their customers. Special thanks to Matt Knight for finding the right vehicle for us. It was great working with Matt. We experienced the very best customer service.

Troy McCabe

Repeat customer after a purchase in 2019, back this time for an HR-V and had the same excellent level of support throughout the car purchase process! Alyssa was amazing in helping to coordinate varying levels in inventory to get us into exactly what we were looking for in a much quicker time than expected. She's was absolutely fantastic with all the communication around what options were available and made everything just amazingly smooth! Cannot thank you enough!

Samantha Pavlik

I had recently lost my car a week before coming in to Honda. I was stressed with what limited knowledge I had on the current car market impacting car sales, and the last time I purchased a car (at a different dealership) it was a negative experience. Alyssa Curtis was my saving grace in the process. She was very good at walking me through each step of the process with full clarity and transparency to help me better handle my expectations. Though buying a car is never easy - RB Honda made each step less stressful, covering lease vs buying (and which better fits my situation), what add-ons are worth the purchase (did my lifestyle show a need for an add-on), and they even looked to see if they could find a better insurance rate for me. They will be seeing me as a repeat customer again when the time comes for me to get a new car. Thank you Alyssa and RB Honda!

natalie jones

Excellent customer service. Service was finished even earlier than expected. Very friendly and organized team. No complaints at all!

jill storm

Jason was wonderful! I forgot a charger cord and he went around to find me one while I was getting my oil changed! Kudos Jason! I had a horrible experience and service at HOPKINS HONDA, and that's where I BOUGHT MY CAR. I went there because the location was closer to my house, but i will drive the EXTRA distance to forever go to RICHFIELD HONDA!

Mark Votava

Honda now 2 months old, 1,700 mile. Check engine light flashes, car loses power and you sit on the road while restarting til it finally tames down. Screens delays to light up. After towing to two Honda dealers ( first one didn’t have time to look at it for 2 days), request for loaner car denied, towed to 2nd dealer (RB), and the troubles can’t be diagnosed as it’s running now. Shared the video of dash, and took my car home, wondering how long it will be til happens again. RB also denies your request for complimentary loaner car when in for warranty service. Feels like I have a new Honda with no warranty! Looking for another source for Honda warranty support, this was a bad experience. Salesperson Alyssa gets highest rating, a 10+, she was responsive, knowledgeable, and really helped amid the current market conditions. Honda car appears awesome, even after a long wait and msrp pricing. Rest of dealership staff is sub-par; pushing add-on warranties, insurance sales, multiple iterations of purchase agreement to remove incidental charges that were not appropriate, and considerable delay that prevented a prompt and courteous transaction. The transaction took so long; next day the sales person delivered to my home - very nice.

Dale Reak

When we walked in the front door we were greeted by out Salesman Johnathan Friedman. He listened to our questions about the type of vehicle we were looking for. He was very knowledgeable about all the features of the Honda Pilot. We explained we were looking for a used vehicle. He proceeded to show us the used inventory that was available. We test drove and ended up purchasing a 2016 Honda Pilot. We were able to finalize the deal and drove our new used car home that day. Overall a pleasant experience and so far am happy with the service and response time from Jonathan on the questions we have had.

Mark Waite

Mark was an AWESOME salesperson to work with. Couldn't ask for better or more highly recommend. Overall experience at RB Honda very good. Update 07/23 just had my vehicle in for some recall and other work. Excellent service from all.

Danna Conzemius

The people were nice but I had to wait nearly 2 hours for an oil change and I had an appointment. I was very annoyed

Shauntel Fett

Alyssa was a huge help when we were purchasing our new 2023 HRV! She was super knowledgeable, informative, and kept us updated throughout the whole process. Highly recommend!

E M

I bought my first car about a month ago and I have rarely received such exceptional service in any industry. Every step of the process was carefully explained to me, my salesperson, Nick Cruse, was extremely helpful and friendly, and Ryan Sicora, the manager was fantastic as well. I will be a customer here for years to come. If you are purchasing a vehicle, you could not do better than the team at RB Honda. 5 stars all around.

Mary Z

Just had work done on our Honda Pilot and as in the past, they do not disappoint. They checked us in quickly, set us up with a rental car for the day, and kept us updated with text messages throughout the day. The work was completed as originally promised and we are completely satisfied. I definitely recommend Richfield Bloomington Honda for both purchase and repair. They take excellent care of their customers!

Anthony Hrab

I cannot recommend Brent enough! He had everything lined up when I arrived and even picked me up from the airport. Thanks again Brent for the excellent service, we love the new Pilot!

Miles Hanson

I purchased a vehicle recently from your dealership. I worked with Devon in sales and he did an excellent job selling me the vehicle, getting me in the vehicle I wanted and helping me with questions I had! All around it was a very good experience and I will definitely recommend people to go see Devon for there next vehicle!

Kesha Brennom

Braden was really responsive and professional. Made me feel very confident in the service I was receiving.

Nathan Liu

We recently bought a certified 2014 CR-V with 18800 miles from Richfield Bloomington Honda, we are very happy with our purchase. The salesperson Coltan Allen has been polite and straight forward from beginning. He is also patient, and thoughtful in term of understanding our needs, answering questions, offering the valuable opinions. We originally took home a black color CR-V, but after thorough inspection at my garage, I found that car appears to be involved in an minor accident, since passenger side mirror was a little loose, also headlight mount tab was damaged. I texted to Coltan around 9:30pm, he replied and apologized for the issue, he asked me to bring the car back next morning. After looking at the issue, Coltan and his manager Ryan agreed to let me return the car. This is exactly what I expect from a reputable dealer, who should stand behind the car they sell. I guess someone in service department must have overlooked the issue! We are human, mistake occasionally happens. In the following week, I made 2 more visits , looked 4-5 more cars. I finally bought a beautiful Kota Coffee color CR-V, with less miles than the black one. My car hunting roller coaster had a happy ending. I do appreciate Coltan's effort to sweeten the deal to win me back, in his words, to make things right for his customer.

Aaron Robbins

Super helpful staff - Nick Cruse found me the car I wanted quickly and it arrived much faster than expected. He helped me get accessories ordered and installed and took care of most paperwork before I arrived. On the big day it only took about an hour to drop off my lease return, do paperwork, and leave with new vehicle.

Deborah Oliver

We purchased, signed papers on a 2017 Ridgeline RTL-E on May 7, 2022. After being at the dealership for 6 hours the day before, we needed to return the following day to finish up. We scheduled to have some extra things done, crystal fusion for windows, undercoating, and a soft tonneau cover for bed of truck; that was scheduled for the following Friday, May 13th. During that week up until the truck service, the alarm system kept going off several times a day/night while parked and locked in our driveway. When we brought truck in told service technician about this and he told us to try different things to see if it would stay off, nothing worked so brought truck back and was told need to order hood latch and did not do anything to stop alarm from going off. It took 2 weeks for part to get in, so during that time had our mechanic look at this and after doing some research found out he could disconnect a wire to keep alarm from going off. We were also informed that could get a ticket for disturbing the piece for the price of $1000 if reported by a neighbor. Truck brought in for part replacement on May 28th, and found out that the vehicle hood latch was a recall and the service technician stated that having that wire disconnected could cause problems with the rest of the electrical system, but it even has this information on google search on how to disconnect wire if alarm keeps going off until it can be fixed. It also states other honda models have the same problem. I believe that if you're going to have a honest, trustworthy business, you need to be honest with the customer. Keeping information a secret does not build trust.

Cindy Johnson

Alyssa was very accommodating in helping us to find the vehicle that we were looking for. We were 125 miles away from the dealership and she put a hold on the vehicle for us until we could get there. Once we got there she showed us the vehicle, gave us some time to think about it and gave us an excellent price, lower than full price. Neil helped us with additional warranty details and so everything went smoothly. We would definitely come back…their customer service is top-notch!

Adam Levy

I'm a long time, repeat customer to Richfield Bloomington Honda. Richfield Bloomington Honda has grown into the great new building with fantastic customer service and clean, comfortable atmosphere. I stay at the dealership with my vehicle during maintenance and find the customer lounge to be a fantastic place to work while I wait. Service and contact with the customer is exceptional and a special call out to Travis as someone who continually goes above and beyond can not be denied. Fantastic service, thank you Travis and Richfield Bloomington Honda!

Chris Handevidt

I’m not a fan of the car buying process, but Kris and Neil made it a quick and stress free process.

Nunnery Nunez

Mohamed Dalmar was very knowledgeable and kind good human being very Friendly excellent service professional and most importantly did exactly what they said , when they said and how the said they would do things . The whole thing was awesome. couldn’t be more happy! I will definitely be coming back here for future vehicles.Thank you Dalmar,

Deb Bolin

Ross Fletcher was a great CR! He went over some things I probably need to service soon and a lot of info on tires. Did not rush me and was very friendly and helpful. He will be the reason I return! My car seems fine, too!

Marla Franko

Every time I take my car in for service I receive the best quality service, Jose is always so personable & professional. Jose always takes the time to explain all details about service done to my vehicle… Always a pleasure to work with him

Karla Garvey

At a time when finding a used car is difficult, Richfield Bloomington Honda had them. I hadn't planned on buying but a bus pulling out in front of me changed my mind. It wasn't easy until RBH. Their personnel was amazing. I worked with Nico, Matt Smith, and Brad Silk and they were all awesome! If you want a great deal and easy buying process, do yourself a favor and head to RBH.

Paтrιcιa Borgнι

I drive almost 20 minutes to dropp my car every time to maintenance at Honda in Richfield because it’s the place I truste and always do a excellent job on my car. Great customer service and support.

Ben D

See Ashley West for your next ride. She's taken great care getting us into our new Yukon. The sales process was seamless and easy. Ashley is on top of her game and makes things happen. Noticed a few minor things post sales on our used vehicle and post sale and she didn't hesitate to make sure we're fully satisfied.

Josh Elmore

UPDATE: I bought a 2018 Honda Civic Hatchback 2 years from Drew, and had a wonderful experience. I recently went back to search for a hybrid. While I ended up buying from a different dealership (inventory- they go so fast!), Nick gave me wonderful service. Personal, kind, respectful, and informed. Incredibly knowledgeable. I appreciate the continued quality from RBH, and I will consider them in the future when I’m shopping for my next car. Thank you!

Lynn Garthwaite

Everything about my experience with the maintenance service at this dealership went very well. Highly recommend.

Ann White

All of your customer service people are very personable and friendly. One concern: I was called and told service was completed and shuttle road in. When I arrived, in reviewing the printout…the wheel alignment check was not done …nor the wash! Thus had to wait another 30+ minutes for actual completion. My car “failed” the alignment test, but I did not want to spend another 90 minutes for work be done 2 days before Thanksgiving. Plus, the data on tire tread was different in 2 places on report..?? What’s up with that?

yuga p

When I searched for used car in honda show room.Devon contacted me and he helped me lot to choose the best car and he helped end to end delivery in smooth way.Thanks David for your help

Key-C Green

The person who helped me with my service on 3/23, I want to say his name was Nick, was super sweet and efficient. I actually had an appointment that I attended on 3/22 in which I sat and waited to be helped for over 20 minutes with no other cars waiting for service. Once I was finally helped, I was told that they could only gaurantee my oil change would be completed by 7 because that’s when they close, even after they were so delayed in assisting me in the first place, and my appointment was at 5pm. There was no apology and an extreme lack of customer service from the woman I spoke too. I rescheduled the same service the next day and Nick (I believe) came to assist me within 5 minutes of me being there and he actually apologized for the delay and let me know they’re short staffed. The garage was filled with cars waiting to be serviced. At no point was I upset but it was extremely appreciated he lead with that apology and explanation for the “delay.” My oil change took about 40 minutes and was the awesome service I’ve become accustomed too since I purchased my vehicle from Richfield Bloomington Honda in 2019. Give Nick a raise!!!

Kate McDonough

I had a great experience here! I was in a tough spot because I hit a deer and insurance totaled my Honda Fit. I wanted another Fit but the supply where I live in SD was extremely limited. I was also on a time crunch because my rental car only lasted a few more days. I inquired about a Fit but it sold before I could get there. Another one came in, in my dream color too! They were able to hold it for me and I came to town to buy it. The price was great despite the expensive used car market currently. They truly deliver when they say they are priced low! All of the staff I worked with were friendly and not pushy at all. They gave me plenty of time to check out the car and think things through. The fact that I live out of state wasn’t an issue either, so I would definitely recommend them to anyone in the cities or outside the area looking for great options and genuine service!

Jackie Lindquist

We leased another Honda CRV from RB Honda and couldn't be happier. Matt Knight was extremely helpful. He is very knowledgeable and patient, and took the time to understand our needs. All of the employees are friendly and quick to answer your questions. We will be back when we lease again and ask for Bill!

Josie Davis

Nate K was super helpful and professional when we were having car trouble. He worked with our warranty and kept us informed about what was going on with our Van

Colten Wilson

Shout out to service advisor, Braden Lengeling. He helped me navigate some painful but necessary maintenance on my Odyssey. I appreciated his answers to my questions about what was necessary and what was optional and his applying the best coupons available for the service I needed. He was professional, courteous, and prompt.

Vincent Wyckoff

People were friendly and helpful. Appointment was on time and quick and easy. The only negative is that every time I go there they tell me I need to change my cabin filter. I know it's not expensive, but I do it regularly myself and I just did it, so I know it doesn't need changing. Makes me wonder what else they try to sell folks that's not needed. I have a mechanic who is also a good friend so I know the condition of my car. I believe they do good work and I mostly trust them.

Scott Mathison

Very professional and polite. Nice working environment for the employees. The manager was very courteous in resolving our issue.

Ashton Kulesa

Initially had a disappointing experience, but Brandon was kind enough to contact me and have the issue resolved. Appreciate the high level of customer service!

Jillian H

I can’t say enough wonderful things about the team and supportive service from Richfield/Bloomington Honda!! Hat tip to Alyssa C. for her positive energy and knowledge getting me through the process!! My new ‘21 Pilot is beautiful and I’m so excited to take some road trips in comfort! Mahalo RB Honda!!

Anand G

Great service and friendly staff. I was there for a quick service of my car (basic checks, tire rotation and oil change) and it was faster than I was expected on a very busy day. The appointment scheduling was easy. I was received by Braden who was very reasonable and quick. I have Honda service contract which was bought in Wisconsin and was not Richfield Honda recommend. However Braden took efforts to make sure it gets added to my record so that next time onwards I don't need to call them and get it settled. So it was certainly an extra mile service for me. I would highly recommend this place for your Honda service. Thanks

Harry Hartigan

I have leased two vans from Richfield Bloomington Honda and always have my vehicle serviced there. Everyone in service is customer focused and extremely helpful. Rob is amazing and even if he isn’t help me he makes sure to say hello. Fantastic place to do business. I just purchased a Honda Fit 2020 with the held of Drew Griebler and Caleb who now works in finance. I needed to downsize and they made this possible and painless. I enjoy meeting other folks at the dealership as well. I just traded my Fit for a HRV. Love it! Great service all around. I have my HRV serviced at this dealership. Shelly always takes great care of me!!

Doug Wyman

Quick friendly service. Good accommodations in waiting area. Wifi benefit important as i was able to work while waiting.

Robert Martin

Excellent customer service and communication from Ross in completing some car repairs.

John Sammler

Was super fast and communicative and I was impressed with my agent who worked with me on checking in the car. Sundays are great for easy maintenance that will be done quickly.

david kaphing

The best car purchasing experience sales man and finance were so pleasant and explained everything to us highly recommend this dealership. Thank you god bless

John Murray

We have been leasing Honda’s for years and have always had a pleasant experience doing so at Richfield Bloomington Honda. Our new lease experience was easy and another pleasant experience. We dealt with Jordan Black, who was extremely helpful in helping us choose the 2022 HRV to lease.We are very happy with this decision. Thank you Jordan for a pleasant and easy switch to our new lease! John and Mary Kay

Carlos Espinoza

Got my 2021 Honda Pilot Elite. Jose Munoz is very professional and helpful. He made our experience/process fast and easy. He’s going to be my go to guy in the future 👍 …

Alec Olson

Nice staff, comfortable waiting area, quick service. I’ve been coming here for years and will continue the patronage.

Kathryn Stapleton

They answered my question about the bounds of limited engine warranty and provided prompt and friendly service.

Valerie Nichols

Had service done and Travis was very knowledgeable with my questions I had. I love the communication through text with services i could choose to have done after their inspection, very easy; Travis responded promptly. I appreciate BRHondas honesty with what really needed to be serviced instead of just going of the listed numbers. I will continue to have my vehicle serviced here.

Zuhirah farea

As usual, my experience with this Honda dealership is exceptional. Travis helped me not only understand what was going on with my car he also figured out a way to help me resolve it with such an ease I can’t explain. Very friendly staff, advisors and everyone in between. If I could give a higher rating I gladly would. I can only say thank you for all you do.

Tracy Boyles

Always nice and friendly staff. Work was completed in timely manner. I even live closer to another dealer but prefer to take my business here.

Abdullahi Abdi

Great service thanks for the Uber. Just wish service wasn’t so expensive but can’t blame you guys too much all things considered.

Tolcha Gammachu

I have on Honda and two Toyota I get coupons for Honda only. It seems to me you are pushing Your customers away .

Tyler Ester

I've been taking my 2017 Honda Accord (Touring) to RB Honda since I purchased the vehicle. I have 124,000 miles on the car and have never missed any recommended service. I have taken my car to another shop only 2 times when Honda's prices were way to high. Recently I began having transmission issues (January 2022). I took my car in and they told me I needed to purchase a new transmission. My 6 year, 120,000 mile warranty had just expired but the last person to touch my transmission was a Honda tech at RB Honda in October of 2021 when I had 115,000 miles on my car. Apparently my transmission was "examined" and was "good" by their evaluation at that time. So in the course of 4 months my transmission went from "good" to "needs to be replaced". Upon telling me I needed a transmission Honda said I could receive $2500 in good will support from Honda BUT only if I purchased a brand new Honda transmission and had the work done at the dealership. That new transmission would be $5,500 (on back order) and the work would be $2,700. Also, the tech told me I had a "massive oil leak" which required another $2,700 worth of work. Shortly after the dealership offered me $8,000 for my car and told me that it was only worth $16,000 if the transmission was in working order. This interaction with RB Honda has been terrible. The service guy laughed when he told me the situation, the sales person did not understand how to accurately value a car and Honda Corporate has not provided any other options. My entire family owns Honda vehicles (7 vehicles) right now and our previous cars were all from Honda. So sad to experience this as a Honda lover. Beware of the service team at RB Honda. They will recommend VERY expensive work that does not need to be done (or does not need to be done at that moment). The oil leak they told me about was reviewed by another shop and diagnosed as "a very small oil leak". I did not even have an oil spot in my driveway where I park my car every day. I would highly recommend seeing another dealership for service or a different auto shop entirely. Update on 3/23/2022 After Honda responded to this review and I reached out to them. During that conversation I learned that the original quote for labor was wrong. When Honda does "warranty" work they bill the labor at a far lower amount than what we normally pay for Honda techs to work on our cars. The labor bill turned out to be $998 instead of the $2000+ that was originally quoted. This makes the cost of getting a transmission through Honda MUCH more affordable. So I went in to order the transmission and was informed that the price of a new transmission went up from $5500.15 to $6316.66. This whole time I had asked for a quote in writing and nobody would deliver it to me. I asked multiple times and all I got was a verbal quote which I wrote down myself. After expressing the frustration over this they decided to give me an additional $200 off. In the end I am paying for a miscommunication error on RB Honda's side. If I had known 6 weeks ago that the labor was 1/3 of the quoted cost I would have placed my order then and been done with it. After all that I will end up paying close to $4800 to have this work done instead of the $4000 it would have cost 6 weeks ago. The kicker is that when I placed the order for the transmission there was no timeline for when that transmission would arrive and I was told there is no coverage for a rental car. **Additional Update*** This morning the transmission that was "on backorder" arrived at RB Honda and I was told my car would be completed by Friday. This is great news and my service tech has been very communicative with me. All in all I think I have learned my lesson to never stop asking questions and always get it in writing, with a signature. I've increased the rating to 3 stars due to these updates but left it low due to the poor communication which in the end cost me 6-7 weeks without a car and an additional $816.50. If Honda would like to cover that additional cost to set things right, I would gladly accept it. Sincerely, Tyler

David Grounds

While it took awhile for the part to arrive, they kept me informed and properly did the work requested.

Kaden Inman

This location is very professional! I had a couple issues with some paper work but the staff were more than flexible by willing to help me out and go the extra mile! Would highly recommend!

Trilby Busch

Almost by accident, I found the car I'd been searching for over a period of months. I wanted a midsize car with a manual transmission and I discovered that not many of these are made and used ones in good condition are hard to find. After I learned that Honda makes an Accord model in stick shift, I decided to look into it. After receiving my e-mail inquiry, Ron Gholson in Internet Sales called me and gave me information about the models available with manual shift. Ron told me that they had a pre-owned 2016 one in stock that I could test drive to see if I'd like to pursue ordering a new one. I went down that afternoon, and much to my surprise, the used one was exactly what I had been looking for--size, color, transmission, and all. Ron was low-pressure, answering all my questions and clearly and patiently explaining options to buy. The buying process went very smoothly. Both I and my border collie (who came along for the ride) got lots of attention. Now we get to ride around in my spiffy red dream car.

P I

My last experience with the service advisor I had was really great. He went above and beyond and didn’t try to rob me.

Coach Dani

This is by far the best dealership in the cities. I bought my vehicle in November 2019 and the buying process was so smooth. Recently took my vehicle in and had to get my water pump replaced. Luckily that was covered under warranty so I just had to pay a co-pay. Ross was amazing. Incredibly nice and great communication skills. He held to his word on how long it would take. He even set up a ride to bring me to my job that was 5 minutes away.

Abdi Isak

I love the place, fast and professional. Waiting room is very comfortable too. I have been coming this place last 2 yrs. I will recommend

chloe morawitz

I worked with Marcia. She was awesome. All of the staff worked with me and made my process of being a car so easy. They also offered me a great rate on my car and I’m very pleased with how my experience went. Highly recommend them!

Miss Katie Mpls

My service advisor Travis was very professional, helpful, and kept in regular contact with my for the full duration of time my car was in their shop. I’m never left in the dark as to what to expect- they always keep me updated and if Unexpected maintenance arises, I’m given a thorough breakdown of what it would entail and the cost. One of the best service shops I’ve used!

audie howe

We just leased our 9th Honda from RB Honda and as always it was nothing short of an enjoyable, professional experience..Our sales person is Matt Knight and please do yourself a favor and ask for Matt . He makes the car leasing experience pleasurable. Every department that we have dealt with are staffed with qualified, professionals .

Richard Hicks

I went into to look at a new Honda Pilot and Honda Passport. I decided on the Passport and drove it home that night. Ray Rastegori is an outstanding Sales Consultant. He answered all of our questions and was incredibly patient and was willing to go that extra mile so I could get my Passport that same night. I think that I was most impressed with never feeling rushed or pressured even though they were incredibly busy that evening. Thanks for a great buyer experience!

Martha Reigel

Noticed my brake light was out. Called my usual place, where Service was not even answering the phone. Called Richfield Honda, and they got me in the very next morning. Fixed the brake light, put more air in my tire (which I was so thankful for in subzero temperatures), and even washed my car in a very short visit. Minimal cost. Customer service above and beyond! They are my new service place!

Mykul Struckman

When I arrived I was immediately greeted and after a brief discussion of the work to be performed I was shown to the shuttle service area. I was given a free ride and I was able to follow the progress of the service work via email. After which I was picked up and brought back to RB Honda. My car was driven over to me and it was washed and looked sharp. I must say that it the best service appointment I've ever had.

Cortney Gross

I had brought my 2009 Honda CR-V in for service and ended up leaving with a 2019 Honda HR-V. Thanks to Travis, Alyssa, Jordan, and Ashley the transition was smooth and stress free! Jordan is super personable, honest and very knowledgeable. I Highly HIGHLY recommended RB Honda & this team. Go get your dream car! (:

kory koehnen

Had a great experience! Carter was awesome and helped me get in and out quickly.

Shawn Nilsson

The service was great from top to bottom! Mohamed was very friendly and easy to work with as well as the finance guy, Josh; very professional and accommodating. The vehicle we chose had some minor issues and they agreed to have them fixed, at no cost, as part of the purchase. Also, was able to purchase a bumper to bumper warranty as an option. Not many dealers would offer this for a slightly older vehicle. Overall, the experience was great, especially with the help of Mohamed and Josh.

Joseph Watson

We got the vehicle we needed at a great price. That being said our experience getting there started out a little rough. Originally we got there at 6:30PM without an appointment because a vehicle we were going to look at somewhere else got canceled. We looked at a few vehicles and made a few requests for the next day that the salesman agreed to. Apon our return the next afternoon at the time we scheduled the salesman was not available, the requests were not done (it felt like we were not taken seriously about our want to purchase). Also, the person who did help us repeatedly stated out loud that we were the people who showed up right before close the night before loud enough so everyone could hear. At that time we felt like just leaving but we knew they had a vehicle that might be the one for us. Once the new salesman realized we were serious, his attitude changed and the process went smooth after that. Overall, we got what we needed but they could use some work on customer service in the sales department.

Reuben Richardson

Pulled in Saturday afternoon with no appointment, explained my predicament to the Service adviser LEANG PROM. He went to see if a tech could resolve the issue. Cudues to him as it was completed on time. Issue, dropped DL down into the door.

Brenda Gill

I always experience great service at RB Honda. Randy was funny, knowledgeable, and efficient. I always get my oil changed at the dealership because they take such good care of me and my vehicle.

Bill Bartholow

My wife and I were looking for a used Subaru Impreza and found one at Richfield Bloomington Honda. We worked with Brent Rohloff and this was one of those times were I really enjoyed the experience. I couldn't have asked for a smoother experience buying a car. Both Brent and Ashley West their finance manager were great to work with and I would recommend buying a car from them to anyone looking.

Jake Zender

Great job Allen and the rest of the team at Richfield Bloomington Honda. We bought a used vehicle for our daughter and process was quick, smooth and fair. Got an reliable smaller SUV for a fair price. Thank you Allen!

carlos baez

I had an amazing experience at the Richfield Bloomington Honda. The service advisor Leanghout Prom was such a nice gentleman, always came up to check up on me and made sure everything was going right. Would recommend him to anyone who goes to bring their car into service!

David Jones

Timely work, attention to detail, kept me informed as they went. They had a ride arranged for me if I had needed it. Very accommodating.

Joni Monfre

I was provided with exceptional service with Jordan Black at Richfield Bloomington Honda securing a new car lease . He exemplified a welcoming, knowledgeable and conscientious sales professional. If I didn’t know better, I would have thought I was his only customer!

Nicole Foun

I bought my first dealership car this past week. Prior I had been using private sellers. Granted the process took FOREVER, but that comes with any dealership (from what I have been told) best advice is to see if you can make an appointment when purchasing a car. I would most definitely recommend Andres. For maybe a week he helped me get all the paper work set for me and my bank. He communicated everything throughly and made sure I had a good understanding. By the end of my dealership fiasco I was pretty much over the whole thing, but like I said before I understand and can’t be to upset. Andres, had all the car fax, paperwork and prices ready to go when I came in a WEEK AFTER looking at a car. Andres was truly great and patient with me, which is why I’m giving this company 5 stars, but only for Andres.

Sybil McMillan

I recently had an oil change at Richfield Bloomington Honda. The folks there are so nice and friendly, sincere. I was able to return on a warmer day for a free car wash. Braden Lengeling greeted me with a smile when I pulled in and instructed me to the waiting area. The waiting area is very nice! they have separate areas for laptops to do work, counter surfaces as well if you don't require a lot of space for a laptop. They offer coffee/water and vending machines. Such a beautiful place if you need to wait for your car, as I did. It doesn't get much better... Will see you folks when it's time for my next oil chage. Sybil McMillan Bloomington, MN

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