Reviews of Park Chrysler Jeep. (Car Dealer) in Minneapolis (Minnesota).
Park Chrysler Jeep
1408 Hwy 13 W, Burnsville, MN 55337, United States
Description
Information of Park Chrysler Jeep, Car dealer in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Park Chrysler Jeep
Sunday
Closed
Monday
9 am–8 pm
Tuesday
9 am–8 pm
Wednesday
9 am–8 pm
Thursday
9 am–8 pm
Friday
9 am–6 pm
Saturday
9 am–6 pm
Popular times
Sunday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Monday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Tuesday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Wednesday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 | |
19 |
Thursday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Reviews of Park Chrysler Jeep
Nicole Schauer
Steve is the BEST! Park Jeep is lucky to have that guy. I hate buying cars but Steve makes the process quick and easy. I will happily buy a car from Steve every 4 years. And he never forgets my birthday! If you’re thinking about purchasing a Wagoneer. Do It & Go see Steve!
Cindy V
I purchased a wrangler from Park Chrysler Jeep in March. I'm from out of state (10 hours away) so it was difficult for me to drop in to see the vehicle and test drive it. David Allan was extremely helpful and kind throughout the entire process and went out of his way to send me interior/exterior photos and videos, as well as put it on a lift to get all my questions answered about the off-roading history and undercarriage condition. Per my request he test drove it and tested the differential lockers, 4WD, and sway bar disconnect. He also went through the hassle of finding and contacting the previous owner to get and share with me a detailed list of modifications/customizations that were done on the vehicle. This list has been extremely valuable to me over the last couple months as I learn about my jeep and add my own mods. If it wasn't for David and all his hard work, I doubt I would have come all that way to test drive and ultimately purchase my jeep. I was never pressured, and felt like I was in good hands through the entire process. I really appreciate the customer care (that has continued even after the purchase) and all the nice extras he did. He even sent me home with a hat and some cookies for the road. Thank you for a nice experience with an out of state purchase.
sohail khan
Luke Perkins was absolutely great! I leased a brand new 2022 Jeep Compass and he was very patient, willing to help and gave amazing service. If you are looking into purchasing or leasing a car. Mr Luke Perkins is your guy!
Stephan Blomquist
Customer service good , but, i did not get a oil leak fixed, or diagnoses as to the cause. Now l need to make another appointment....they should have giving me a diagnostic response....
Marilu Morales
My husband and I have been in contact with Troy for about 2 YEARS NOW wanting to upgrade our Jeep Renegade Trailhawk and the day finally came that we could get an unbelievable deal made by the Gods on the last day of the month of August. We are so blown away with the continuous effort and communication Troy has had with us trying to find our dream car for our growing family. Especially with baby #2 coming in just 4 weeks, this helped us relieve some stress for sure. The Gladiator is just perfect for what we wanted, a wrangler but with the pickup truck feature to it; best of both worlds! Thank you Troy for never giving up on us and making our family happy and blessed 🫶🏼 Couldn’t have asked for a better sales man who actually listens to you and builds a relationship with you no matter the time it takes to find your dream car. He deserves a bonus!! We will definitely keep bringing in more family and friends to him.
Meghan Jeffrey
I was here to look at a used Dodge Charger and hopefully have Park Chrysler Jeep buy me out of my lease. I worked with Luke and Mark. My experience was incredible. Great customer service. They did all the leg work and were able to work with me and my budget to get what I wanted! The level of professionalism, knowledge and respect was fantastic. Thank you for the positive experience and outcome! I am now the proud owner of a 2018 Dodge Charger!
korey Mollenhauer
Why would you go anywhere else? They actually have more then 1 or 2 Jeep wranglers in stock. Stopped on a Friday to test drive a Wrangler. Matt was great. We test drove 3 different Wranglers and a Gladiator. Wanted to test different engines and set ups. Matt was very knowledgeable and patient with me and my questions. Never pressured to buy that evening. They had a 2021 Ecodiesel at the rail yard waiting to be picked up the following week. Wanted to take a look at that. Matt contacted me the next Tuesday it arrived got it inspected and ready that Wednesday morning. I came and looked test drove it that afternoon was driving off the lot by 430 with my new Wrangler. Seriously the best experience ever buying a vehicle. Simple fast and easy financing too. Will recommend this dealer to anyone.
Marjona Isoeva
Amazing service! I have been there a couple of times and the people that work there are very professional and nice. I had a experience with Luke Perkins and he never made me feel pressured to buy a car that day and explained everything one step at a time and was very patient. I would highly recommend going to him if you’re first time car Buyer. He will make your experience very easy and convenient for everybody. I was able to get my car in my hand in two days and he took the extra time to sit down and explain and hook up my phone to the car and show me all the features that it offers as well. I highly recommend going to this dealership just to see him.
Kji Nichols
Was a great experience!! Cam was by far the best salesman I have ever bought a car from. He went above and beyond! Everyone else was a great help as well. Will not hesitate to buy a car from them in the future!!!
Well almost a year later and my son was looking for a used vehicle. Cam found a 2019 Jeep Wrangler JL 2 door. My kid fell in love with it and now owns it!! Cam ya killed it again!! Can't wait for the next vehicle (New or Used). You will always be treated with respect and kindness!!
Cheri Gibbons
I visited Park Jeep last week and was highly impressed all around. The facility was clean, people super friendly and helpful, best inventory around, flexible financing and my sales guru (Troy) was hands down the best I’ve ever bought from. I bought a 2021 Grand Cherokee and I’m thrilled with its options and handling, not to mention it’s my favorite red! You can’t go wrong with this incredibly professional family owned dealership!
Paul Cogs
I recently visited Park Jeep with my son to look at options for his first car. Matthew was great to work with. Extremely friendly and professional. He worked with his sales manager to find a great Jeep Grand Cherokee for my son and they were willing to negotiate on the price. Very happy with Park Jeep and Matthew! Good People!
Gary Jenos
A very sincere thank you to park Jeep. Specifically, Steve, Rob and Pete are very special people. After an unexpected new vehicle breakdown, they were able to get my vehicle immediately serviced and back on the road while being short staffed and booked out for a month in the service department. Despite all of their rental/loaner cars being in use, they were able to provide a dealership car for me to use during the repair. Their kindness, enthusiasm to help and general attitude of caring about correcting my situation in a timely manner is greatly appreciated. Thank you. You people are truly the best!
Adam Lehmkuhl
Steve Carpenter is awesome! This is the second Wrangler that I’ve purchased from him at Park Chrysler Jeep. I have recommended him to several friends and family and definitely plan to purchase the next Jeep I get from him again! Steve is extremely knowledgable and was able to answer all our questions, and even some we didn’t even know to ask. Thanks again Steve, we love the 4xe!
Nathan Sands
I enjoyed getting to work with Luke Perkins on finding myself a Jeep Wrangler. He was extremely knowledgeable, and he was responsive, even though we had to communicate over the phone due to being out of state. Him and his team worked to find me the best deal they could offer, and they were fair on their negotiation and pricing. Would recommend their team to anyone in the market!
Gabriel Morales Jr
Troy has been nothing but the best! Always going above and beyond for me and my family! He made a great connection with us and was able to get us the best deal possible! Troy works really hard and diligently with his customers to try and find the best options possible. If anyone is looking for a new vehicle or looking for a more personal connection with a sales man then look no further than the Burnsville Jeep! They take great of you and help you through every step of the process!
Alicia A
If you have to get a JEEP-you have to see Randy T! I had features and a budget that I was working with, Randy helped me get those and some! We worked together on two separate days and both days he had an unlimited amount of patience. He actively listened to what I wanted and found me the options and was able to talk through any concerns I had. There was no pressure, no talking over me and no hard selling. I absolutely hate the auto buying process but he changed my view from some previous bad experiences and set the standard of what I should expect buying a vehicle will be like in the future. Thanks Randy!
I also want to point out that I had interactions with three other employees and all had the same level of professionalism as Randy.
Emily D
UPDATE to prior review: At this time, the team has reached out to me to improve upon a poor experience.
Specifically, working with Nick has been wonderful. Easily, the most helpful and kind of the crew of people I have worked with. He is working diligently to make the situation right and fix the issue with my service, my vehicle and my experience.
My review will continue to be adjusted as the experience continues.
Currently, the 3 star rating is due to overall lack of compassion and friendliness from the entirety of the team. As mentioned previously, when initially making my appointment, the person I spoke with was rude, blunt and dismissive. When I walked into the service area nobody greeted me or took a minute to help me know where to go. Then, when I called with an issue after my car recall had been fixed, I continued to receive lack of compassion.
Really hoping the rest of my experience can go well and the review can be improved upon.
Oscar Corleto
Went to get a Jeep gladiator on Tuesday and my experience was amazing! Matthew Hannasch was really kind and helpful throughout the process of getting me into my car! He did an incredible job through and through. I couldn’t ask for anything more from anyone there. Also Mark was great as well, super helpful and efficient!
Lindsey Doty
I was in the market for a new car and this location was a great place to help with that! From the beginning, Matt welcomed us in and helped me find the car I ended up purchasing. He was very easy to work with and took the time to show me all the features of the vehicle. Highly recommend!
Ridge Pidde, DC
To put it mildly I’m not a fan of car dealerships but we were desperate for a new vehicle and this location had the top 3 on my list. Luke was fantastic! Treated us like our time was valuable and actually answered our many questions. Thanks to him I have a whole new and much better impression of car salespeople.
Josh Hilliard
Marc was absolutely fantastic! I showed up with less than an hour until the dealership closed, not expecting to get the time of day since it was a beautiful Saturday afternoon. Marc was patient and made sure I had everything I needed in order to make the right decision on my vehicle purchase. He didn’t rush me and stayed over an hour past the time they closed to send me on my way in my dream vehicle. Kudos and thank you,
Marc!
Troy B
Fantastic buying experience! Our family has purchased multiple vehicles from this dealership, because of the level of service they provide. More specially, Troy Chaika was wonderful to work with, he was very professional, knowledgeable and made the experience enjoyable.
Jamie Kollmann
I was so impressed with the service of John and Steve when I stopped in over the weekend to get help with the batteries in my key fabs for my Jeep. I found that I missed the service hours, so when I ran into the sales department, John, Steve, and another kind salesmen helped me. I now have the assurance that I won’t be stranded with a dead key fab to open my doors and start my Jeep in the middle of a Minnesota winter. Thanks so much gentlemen, your kindness did not go unnoticed!!
Damian Rodriguez
I just purchased My 2019 Jeep Cherokee Trailhawk from Troy. I had one of the best experiences when it comes to purchasing a car. I have always felt overwhelmed, or pushed/forced to purchase a vehicle that was no where near my budget all just to get me to buy, but Troy and the Park Chrysler team showed me different. I applied online and within minutes I was contacted by them and asking for a bit more info and told me within the next day I was approved. They made the process so easy and stress free. I finally got into a safer car within my budget, and I couldn't be happier. I definitely recommend this team. You have great credit, bad, or no credit they will work with you and get you in a car you really want. Side note I also learned my dad purchased his 2021 Dodge Ram pickup and he had nothing but great things to say about this team as well. Thank you guys! I will definitely be recommending people your way.
Vanessa
Jeffery Robertson
Went in on a whim when we started having car issues and needed to purchase a new vehicle. Troy helped me and my wife get into the right vehicle without pressuring us. I would recommend buying a vehicle from here and ask for Troy!
Joe S
I’m a little late on this since I’ve had my Jeep Rubicon for just over a year. I can honestly say the entire experience at Park Chrysler Jeep was and has been a wonderful one. Everyone there is so professional and considerate each time I contact them. I live very close to another Jeep dealership but ended up driving 20 mins to deal directly with Park Chrysler since the dealership near me has not been a good experience from past purchases. I would highly recommend Park Chrysler Jeep and will be back down the road for my next Jeep purchase.
Keith Rowland
Park Jeep, and more specifically Nick my service advisor has gone above and beyond when it comes to service. I wish i could leave 10 star reviews for this dealers service department. I appreciate you guys taking care of me!
Trackhawk Owner
Skylene Homola
I was helped by Blake, and he was so comfortable to be with, he helped me with everything and made everything go by smoothly even tho there was a few little bumps. Highly recommend him!!
Angie A
I was advised to go to Park Jeep, by Dustin, when I was looking for a newer Wrangler JL in April. I went, but really just to look around. I found one that caught my eye, not because it was orange, but the retractable roof! I bought it and the sales team was Great, Mr Rubey in finance, did phenomenal at getting me a great rate.
But as I drove it more and more there was just something that didn't feel right. I mentioned to the gentleman that referred me there that it didn't drive the same as my last JL, was it because it was a Rubicon. He said no that he fixes this all the time, this made me feel comfortable knowing that it would be taken care of. It drives PERFECT now!
Thank you Park Chrysler Jeep for all around outstanding service, I look forward to making the close to 60 mile trip to do future Jeep business with you.
Also anyone looking will be sent your way as well.💞
Mark Kemen
I was in the market for a used Jeep Wrangler and had been to several dealerships over a few days. Every dealership was the same, no one to help and very few answers about Jeep's. Then we went to Park. The General Manager Steve, super nice guy greeted us in the lot. Cam our salesperson was friendly and knowledgeable and someone you would hang out with. The finance manager was down to earth and personable. They all use the product and share the passion for the Jeep thing. This family owned business gets it. I recommend Park.
Allie Hoffman
Everyone there made the car buying process so easy! By far my best experience at a dealership:)
Melissa
Matt was my salesperson and was wonderful to work with. He was very kind to listen to my checklist, pull inventory even if I was a bit indecisive and answer all of my questions. We had some fun joking around together and I appreciated his lightheartedness. Keeps things comfortable and casual.
Mark was great in financing. He had everything ready to go when I came back in for paperwork. He kept me informed throughout the day and things were processed. He explained things easily and made the process seamless.
Everyone we encountered at Park Jeep were open and inviting. Great experience buying my new Jeep Compass!
Luci Rannells
This Park Chrysler Jeep location is by far the easiest and best car buying experience I have had. Fast and attentive service, very helpful with financing, will work with you for what you want, and no pressure—they are truly there to help you. Highly recommend!
Pete Waggoner
I could not be happier with my experience at Park Chrysler Jeep. Abigail and her team did an outstanding job in the sales and signing process to get me hooked up with the vehicle that I wanted. Their entire crew is and up-beat get it done group that kept the process simple and executed on all levels. I will be recommending Park Chrysler Jeep to family and friends and they will give you their best effort and hustle to get it done.
Paris Schmidt
I recently bought my vehicle through park jeep and was impressed by how smooth the process was from start to finish. Truly the best experience I have ever had buying a car. I personally worked with Troy as my my sales person and felt he was extremely knowledgeable , friendly and great at communicating with me and responding to any questions I had along the way. The entire staff was helpful and I was always immediately greeted by the entire team wether they were working with me or not. The dealership is clean and my car was immaculate when I picked it up. Will never buy from another dealer again!
Wilson Witt
I worked with Ryan to buy a new 2020 Jeep Grand Cherokee. Great experience. He answered all my questions. I'm very happy with the vehicle and feel like a got a great price. Highly recommend you get your Jeep here! Sidenote, I also like that the owners have been local and in business for over 50 years.
Ryan Agnew
Great experience buying my Jeep. Luke and Andy were fantastic, super friendly, great communication. All the staff were awesome. I can’t remember the Bubbly little ladies name but she was awesome. I got there early and she was on top of it. Definitely would buy here again.
Alisia Ray
If you own a Jeep, these guys are the best!!! If you want to buy a jeep these guys are the best!!! I have had only great experiences with their service dept. They always go above and beyond. Nick the service manger is exceptional, so accommodating and on point. I wouldn’t take my jeep anywhere else
Cynthia Leiva
I ended up purchasing my first ever jeep and went with the 2021 renegade limited in the bikini color. Troy was amazing ! So helpful and knowledgeable and made sure I walked away a satisfied customer. Thank you to Troy and the rest of the team for letting me go out with a car I’m so excited about 💓 …
Steve Troskey
Best service I've ever had.
I had a problem with my Cherokee radio connection that Jeep corporate diagnosed. Park Jeep was the only dealer to take my word that Jeep knew what the problem was without having to run their own costly diagnosis.
They listened to my problem, presented a solution, and even was able to accommodate my schedule on short notice. I don't live near here but they will be my first call when I need a new car. I could not have asked for a better situation.
Coffee Traveling
Great service representative and service.
AVC CoolKids
We recently purchased a vehicle at this dealership, with Marc H working with us. It was a great experience, never felt pressured, he was a knowledgable and friendly person. We highly recommend coming to Park Chrysler Jeep for your vehicle purchasing needs!
Ian Thatcher
Having a new vehicle is the best, but buying one is never fun. Park Chrysler Jeep, specifically Troy, made it as painless as possible. Great service, fair value for vehicle and trade, friendly staff. They even went above and beyond to help me with some specific requests. I recommend Park Chrysler Jeep
Marion Sodnik
Marc our salesperson and Mark our finance manager and John the sales manager made this a wonderful experience. David the internet manager was also very quick in responding to our request. Great place to buy a car!
Michael Marti
Park Jeep and Pete Gagne have re-defined buying a car. There was no hassles, no pressures....the constant theme Pete reiterated is "I want to make sure you get the car you want" We did and then some! Negotiating price (purchase and trade-in) were very fair (inline with my homework). While trying various models, Pete paid great attention to my comments and desires, in the end, he went above and beyond and made a few minor modifications/tweaks (at no cost) to the car we picked that transformed it from a great jeep to a PERFECT Jeep. Thank you Pete, Thank you Park.....Mike and Cheri Marti
Amanda Juarez
Wanted to give a shout out to Troy Chaika, Robert Dworsky, and Steven Davis from Park Chrysler Jeep! When there was an issue with my new vehicle, they went above and beyond to rectify the problem, putting customer service at the top of their priority list! They made sure I was 100% comfortable with my decision even though it caused them more of a headache. A great, big thank you to your team! I highly recommend this team to anyone looking at buying a Chrysler or Jeep!
Katlynn T
We had a gentleman by the name of Caleb help us today. He was HONEST, friendly, and very down to earth. We were pretty set on wanting to get a Manual. There wasn’t much for options currently, but I will absolutely keep you guys in mind for a future purchase. Thanks guys!!! -Katlynn
Beau Castillo
I recently purchased a 2020 Jeep Wrangler from Ryan Walters and it was probably the easiest experience I have ever had. I had worked at a Chrysler dealership for many years in past and I have never seen a dealership being ran smoother from start at initial phone call I made to after I walked out of finance and everything was perfect.
Thank you again.
Lillypad 3574
Kolleen and staff rock. Recently bought a Certified Used Jeep Compass for my daughter. Very low miles and excellent condition at a fair price. Kolleen stayed after closing to walk my daughter through all of the car’s functionality.
But what impressed me most was how they treated me and my daughter after the purchase was done. I noticed swirls and scratches that I hadn’t seen prior to purchase, so they asked me to bring it back in to make it right, which included a 2 step detail process that made the car look brand new. See pic - it’s immaculate. I truly felt like they wanted to make me feel valued - they’re honest and good people. My first experience with this dealer and highly recommend.
joel kennedy
This is Jeff O'Dell, the salesman that sold me my 2019 Chevrolet Silverado 2500HD. I bought it remotely from the internet without seeing it until the day I flew in to test drive and pick it up.
Jeff was highly responsive in answering questions and general follow up. And the entire team including Steven in Finance, and Isaiah (GM) streamlined the buying process.
I would highly recommend Jeff for auto purchasing needs.
Calvin Olson
I was very impressed by the staff at Park Chrysler. Our salesman Luke was accommodating, communicative, and did a great job of making sure the whole purchase process was easy! Night and day difference from some other less reputable dealerships I've been to in the past.
David Vader
I had an awesome experience shopping for a new Patriot. My man Connor showed me a great time, was very professional, knowledgeable, and, it being my first new car, I all-around felt like he was on my side through the entire process. 10/10, will get my next Jeep in Burnsville!
Abdi Ali
Absolutely would recommend Park Chrysler. My first time experience was great! The people there are friendly, down to earth and will help you find the best vehicle for you. Honest, straight forward people who provide a good service with very reasonable prices on their vehicles. If your looking for your dream Jeep, talk to Andrew Klint. You wouldn’t regret it!
Redfox12 g
I have had my jeep repaired here twice now and I have had great service both times. Nick was very informative when he explained to me the issues my Jeep is having. Both of the cars I rented while getting serviced were great. Everyone I came in contact with was very friendly. They gave me a voucher for a free car wash for coming. I would come back for more services.
Ann Rudawski
Totaled my beloved Jeep Liberty on a Friday morning, test drove a new Compass Saturday afternoon, bought it Monday night after work. The staff was very helpful with helping me choose a vehicle that fit my needs -- they talked me out of the Trailhawk version, even though it was $4K more, because it didn't fit what I needed -- and working on financing option that fit my budget. They were very accommodating in letting me take a second, more extended test drive on Monday so I could be sure of my decision. They made a rushed car buying experience as painless as possible; even going as far as letting me leave the rental car with them when I drove the new car home. They stayed after closing time to finish out the deal instead of shooing me out at 8pm. Special thanks to Marc Hoffman (who I talked with on Saturday), Troy Chaika (who closed out the sale on Monday), and to the finance guy (sorry, I didn't get your business card!) who worked the budget.
Edited to add: This dealership is one of the few who has a good selection in stock. Looked at Toyota and it's at least 6 weeks to get a new car. All the supposed inventory they had on their web site was sold - either not even built yet or waiting on a ship to come into harbor.
Scott Degraff
My experience with Jay Diggs for buying process with awesome. There was information and trying to help locate the Jeep I wanted and not any extra pressure to bicker with price or payments. They did a great job of taking care of me and look forward to a long relationship with Park Jeep
Frank Lehto
Stopped by to look at the new Jeep Wagoneer models. Dane was a great salesperson, no pressure, just answered my questions and provided all the info I was looking for. Liked the small "mom and pop" feel of the dealership combined with an impressive inventory. Will shop here when I'm ready to buy!
Matt Ploeger
Park Jeep made our first new car purchase seemless. They had what we were looking for on the lot in these crazy low inventory times.
Our salesman, Marc, didn't pressure us at all and allowed us to make our own decision. He made the whole process enjoyable!
Kristina Vanderscheuren
Exceptional Customer Service, Chrysler and Jeep, I have to say is an experience I still talk about and I use in my trainings for new staff. From the first inquiring, to waiting for me to arrive after hours, how my boys were treated and taken great care of, the amazing manager who worked some magic to our conversations Abby! I felt that I was truly in control of the decision of my Honda. Not at all how I felt with the dealership I worked with before twice!
Donna St. Aubin
Luv our wrangler Jeep we just bought from Park Chrysler Jeep. Wonderful experience all around and a big thank you to product Specialist Luke Perkins for taking such great care of us. Recommend him and this place greatly, will do business again. Luv being part of the Jeep family.
Grant Lang
Jay Diggs helped my wife and I feel super comfortable with our Used vehicle purchase! It's been over 5 years since our last purchase from a different dealership so we were nervous to be "Sold" something. The whole transaction went incredibly smooth and that's largely due to Jay taking the time to help us feel at ease. We are so thankful we were able to work with a real person, not a stereotypical "sales person". Thanks again Jay!!!
marissa lacourt
I was so excited to actually purchase my Jeep after researching for over a year. I was even more thrilled to actually, pull the trigger and buy my grand Cherokee. I worked for a company where I made FCA parts and I know the care FCA puts in there vehicles, so to me a Jeep was the way to go. The buying experience was fine and great, the multiple phone calls to ask me how I liked my jeep where a bit much and to be frank annoying, I am busy I don’t have time to tell a sales person they did a great job 2 or 3 times. When I bought my jeep there was a light on I was assured that this was a simple fix, and just a quick computer update and it would be just fine. I understand this sometimes these cars sit for a while, I was understanding brought the car back. I need everyone to keep in mind this is a brand new car. Took it in turns out it wasn’t just a simple fix it needed to have a new part put in. So, for a brand new car that is a week in my possession it has been to the mechanic twice. I was like I just had bad luck I know this is my car, I love it. Then today, I get a call that the license plates that were given to me at dealership are not my plates, no they gave me someone else’s plates.
I understand some of the fault is mine I should of check the registration before I left, but again I didn’t think this could happen.
I am writing this review not as a disgruntled customer, but more of an invitation for this dealership to do better. Instead of you sales team calling me multiple times looking for the Pat on the back, maybe have your sales team start the cars on the lot to make sure they are ready to be sold, and maybe do a double check like handing the registration to the customer and asking if everything looks right.
I am sure this is just a fluke but when you make a purchase of 50,000 dollars I guess I had set my standards to high.
For my salesman I gave him 10 on his survey, well I knuckled under I was scared he would call me more if I didn’t give him 10s on his dealership survey.
Corey Hayes
I was in a search for a jeep and had looked at several different options around the twin cities. I never felt that I was getting the car and price to match. With Park Jeep they went above and beyond to ensure my concern had been taken care of. I was able to get the Jeep I was looking for. The level of professionalism with every employee was top notch. I have been to many dealerships big and small, but honestly I don’t think they could compare to Park Jeep. I would encourage anyone looking for a Jeep or used at make sure to make this a stop.
Shayla Bagely
We worked with Marc (Marc with a C) and he was so great! It’s stressful to drop so much money on a brand new car and Marc really helped us feel good about our decision. He showed us multiple vehicle options at our request (new and used) and helped us make good financing choices that worked for our budget. It was fun to talk to a “real person” and I actually enjoyed the experience! I would definitely recommend my friends to Marc! Thank you so much fun the great experience!
Sam Deering
We recently purchased a 2019 Grand Cherokee from Park Jeep to replace a car totaled in an accident. We had a great buying experience with salesman Mark Hoffman. Mark found a few Jeeps that met our requirements and we were able to review those and select exactly what we wanted. Mark went with us on our test drive and explained the features of the car. He has great knowledge of the products he sells. He walked us through the entire buying process. At the time of purchase we knew we needed to return the following week to have a couple of items taken care of. Mark made sure everything was in place at the appointed time for that to go smoothly and followed up afterwards to make sure everything was good. If you are in the market for a vehicle I recommend you talk to Mark Hoffman. You will like working with Mark.
Davis Jose
I usually go for oil change. Usual turnaround time time is 1 to 3 hours. Staff in service department are friendly. They do not try to sell oil change package which is both good and bad. They recommend for replacement of parts when required. Service is moved into a separate building from sales building and there is construction at site.
derek tuley
When i went in to buy a Jeep, I was completely underprepared for the magical experience that I was about to receive. There was something in the the delivery of the sale of my jeep that I have never experienced with the car buying experience before. it was so smooth, and easy, and well.....perfect. Had it been anyone else I can see how this experience would have been just like any other. Had he been less experience, less knowledgably, less good looking. it would have been a different story. But he wasn't. he was Dane Reberge, the most professional, enthusiastic, exciting and handsome car salesmen I have ever met.
Gabe Schultz
Had a great experience at Park! Got a great deal on a vehicle compared to everything else in the area. The process was really smooth. One thing I loved about it when signing the papers was that there was no pressure to try and sign extra detail packages. I declined and we moved on. In the past at other dealerships, I would have had to spend another 15-20 mins trying to tell a dealership that I still didn’t want their extra offerings but I really appreciated here how I declined, and we just moved on. Made the process so much better. I would definitely buy another vehicle here again.
Dennis Vandergriff
Went there because Fury Motors upset me. Superb service and top notch customer service. Park obviously cares about their customers. I also meet one of owners and we chatted for quite awhile. Nice to meet you Johnathan.
Amanda Reichle
I can not say enough how great it was to work with Park Chrysler Jeep. We live in Iowa and traveled 3 hours to purchase our vehicle and it was so worth it. Big shout out to Matthew Hannasch and Haiying Yu who helped us. They were outstanding!
Jill Breitkreutz
Nick in the service department is THE MAN.
I was initially told my Wrangler wouldn't even get looked at for at least a few days. Nick knew of a common, easy fix for the problems I was having, so he quickly diagnosed and fixed my issue within 3 hrs. Got my vehicle back same day. Thanks Nick!
LA BITCH
The people are WONDERFUL to work with, I felt like I could really TRUST them! Car salespersons!!! Truthfully!
I was told of options and I decided what I did or did not want, they did not second guess the sections I had made!
My sales person, Amy was s pleasure to work with! Down to earth, real person! I kept her there well after her leaving time! Amy hooked up my phone for me, showed me features on the vehicle before I left.
Well I left then realized I didn't know where to go! I pulled over and tried setting the navigation system, pretty soon Amy was at my window! She hopped in and helped me out!!!
Lifesaver on top of it all! Who could ask for more?
Thanks Park Chrysler Jeep of Burnsville for my
ORANGE JEEP!!!! I LOVE IT ????
Spencer Ploessl
Just got into my new Wrangler Unlimited and I love it! Steve Carpenter is literally the "Jeep Man" you need when looking to get into a new Jeep. Ask him about anything, he'll share stories and experiences that will make you want to get into your new Jeep immediately. Not to mention, the service is top notch!
Tate Erickson
Troy at Park Chrysler Jeep helped me trade in my old vehicle for a new one within minutes it seemed (and that being a good thing). He is efficient and knows how to find the best fit for your needs! I appreciate all the help and extra follow ups/service he has provided. Go work with him today!
T-Stock
I had the best car buying experience from this place. I popped in one day and met Connor. Super nice guy and told him I was interested in finding a Jeep. They were willing to let me be the first one to see the type/price range of car right when they got one in. The process was smooth. Everything that I needed fixed or verified they handled. They worked with me on everything I needed. Had a problem with my antenna and they worked with me on fixing that. Had a problem with alignment on it and they got me right in and fixed that too. Amazing group of people here. I suggest Connor if you’re looking at buying a new or used ride! I will most likely go back here on my next purchase. I’d give it more stars if I could. A++++
chad 7776
We shopped for a long time to find the car my wife wanted. I talked to a bunch of places and visited a couple others. Cameron was our sales person and he did a great job. We test drove the car we came to see. I wanted her to be sure that was the one she loved, so we drove a couple other makes and models to be sure. Cam was very patient and nice to talk with. No sales pressure at all. We ended up buying the one we came for. It’s been great.
Jamie Pawlikowski
Everyone in service was over the top great. My service person, Pete, went above and beyond. Pete went out of their way to do the thing that made the most fiscal sense for my situation. I let Pete know I’d be taking my jeep on a road trip and needed to be 100% sure I was on solid ground with a small issue. Pete kicked it into high gear with problem solving, offering different solutions, and ensuring a resolution. Highly recommend these great folks!
Benjamin Stewart
Luke Perkins was the best help I could have asked for in finding the perfect Jeep for me. He was extremely knowledgeable about all of the different features in every vehicle I test drove. I didn’t feel any uncomfortable pressure to buy and it was the best atmosphere I have had when searching for a vehicle. I highly recommend going to Luke at Park Chrysler Jeep!
David B.
What a refreshing experience working with Park Jeep and especially Troy C. I was unexpectedly needing to replace my car and was fortunate enough to be able to work with Troy in finding a fantastic vehicle. I was amazed with the inventory Park had and was so grateful for the knowledge and insight Troy had in finding the right vehicle for me. Highly recommend heading over to Park Jeep and asking for Troy, he’ll be sure you are well taken care of.
Jessica Sweazey
They were easy to work with and I’m happy being a member of the rubicon family. It’s been 5 months of joy!
Brian McDaniel
I could not be happier with the experience I had with Troy Chaika and the folks at Park Chrysler Jeep. I got the Jeep Wrangler I always wanted and actually enjoyed the process of building It!
Belinda Bellows
Had a wonderful experience purchasing a new jeep from Park jeep. Worked with Abby France, she was very knowledgeable, helpful, and I also got an amazing deal on my trade-in. I would highly recommend!
Jessica Hotsenpillar
Everyone here is amazing! I came in to look at a Compass I had seen online and loved it. Unfortunately when my husband called the next day we found out it sold later that night. But that's when I realized just how awesome these people truly are. They found me exactly the same car for the same price in a color I love even more in less than a week! They made sure to inspect it thoroughly and took care of a recall issue before I took it home. Thank you so much Nick for all your hard work and for finding this beauty. You are a gem! And Jay, you're amazing at what you do and I can't thank you enough for helping make this happen. I would honestly recommend Park Jeep to any and everyone. They are genuine people who just want to see their customers happy and make the car buying way less stressful than one would think.
Daniel Hershberger
I want to thank Troy Chaika for his patience and help as we looked and decided what to purchase. Bought a 2021 Jeep Grand CherokeeL. we are really excited about our purchase and so far we love it. Thanks Troy
Morgan Schultz
After getting in a car accident I needed a vehicle and fast. I worked with Troy and Rob and they were AMAZING. I told them all the features I was looking for, especially safety, and even in the car shortage, found me my dream vehicle that I can use for years on years! They were even helpful through efficiency and timeliness. I highly recommend them as this is my second car through this dealership! Thank you!
Kayla M
We had a great experience at Jeep Park. Drove in, saw our dream vehicle and they worked with us to get a trade value we were happy with. We worked with Cameron who is very knowledgeable, patient, and excited about what he does. Thank you to them for putting us in a safe car to last years to come!
Jeff Doble
The most enjoyable New car purchase I have ever had, at 74 I,ve purchased a good number of new cars. Our salesperson Abby France was most acominating and was very knowledgeable when it came to the new Grand Cherokee L, answered all of our questions. My wife and I would and already have recommended Park Jeep to friends.
Warren Springer
The experience of dealing with Matt Hannash at Park Jeep was exceptional. His product knowledge and application to our requirements was refreshing and left us knowing that we had the correct vehicle for our situation. The entire staff was friendly and accommodating throughout the process. We will certainly recommend Matt Hannash and Park Jeep to anyone we know of that is seeking a vehicle.
Nora Fourez
Amazing people that work here. They got me in to my dream Jeep after me changing my mind on what Jeep I wanted. Hahying was amazing she knows how to get you the best deals and how to get you with the right place to finance. She makes sure your happy and she works 100% for you. Troy was an amazing sales man and also working with me mostly over the phone I love my new Jeep. Thank you everyone will for sure be back
Bill
A 2020 Grand Cherokee caught my eye on the Park Jeep website. I went to the dealership and was lucky enough to have been assisted by Troy Chaika. Easy going, personable, and absolutely zero pressure during the the trade in and buying experience. It truly felt like I was dealing with a friend and not just a salesperson. Thanks Troy! Also a shout out to everyone else at Park Jeep. They were all fantastic during the whole process.
Rick Culler
Product Specialist, Hugo Trejo did a fantastic job helping us fine the exact Jeep we were looking for! But Why are they missing a ⭐️? I can hear you asking. Well the way we see it, the sales manager, Steve screwed this 5 star review. Like I said, Hugo was great, he even delivered the Jeep to my house before we put anything down or financed the purchase! When I spoke with Steve on our first visit I understood that it was a no haggling price, but I do know they are able to toss in some accessories as part of the deal. I worked at a dealership years ago and know what the deal is in selling vehicles. for a few bucks worth of beefier tires Steve could have made this a 5 star review. Instead, when I went in to pay a very time consuming amount of cash for them to count, Steve wouldn’t even toss in those tires. Anyway, I paid the price they were asking, I bought the extended warranty, and a deal called the Park Promise, but hear this Park Jeep owners and customers Steve is old school salesperson, makes you think those new tires are a good possibility of happening when in fact he is a typical car salesman from back in the day. Hugo is customer friendly, honest and a great guy to work with…Hugo = 5 ⭐️! Sales manager Steve = -1 ⭐️ = 4/5 ⭐️‘s for Park Jeep in Burnsville. Thank you Hugo! Bite me Steve…
Sao Vang
Our experience here at Park Chrysler Jeep was awesome, it wasn't because we bought a car but our salesman Troy was freaking awesome. As we walked in Troy and another salesman was looking straight at us and Troy just came right up to my wife and I to greet us! While the other salesman just kinda stared at us thinking whatever 🤔! Troy was a professional and yet was joking with us to make us feel like we were friends for a long time. He made our car buying process go quick & easy! If you're in the market for a vehicle check Troy and Park Chrysler Jeep!! He'll treat you right!! Thanks Troy!!
Matt Tighe
I ordered a 2021 Willys JLU from Steve Carpenter back in July. The ordering process went great and Steve kept me up to date on progress as it was being built. My vehicle arrived about 10 weeks after ordering. When it came time to do the purchase paperwork, Steve made the process quick and as clear as possible. Steve did a fantastic throughout the process and I couldn’t be happier with my Jeep. This was actually the 5th Jeep I have purchased from Park Jeep in the past 23 years and the 2nd from Steve in the last 2 years. I was glad to work with him again as he had also been our salesperson when my daughter bought her Renegade a couple of years before.
Chad
Arrived with a vehicle in mind and was able to meet with an Associate by the name of Troy. Informed Troy that buying cars made me feel uncomfortable. He was kind and pleasant to deal with. Clearly a group of professionals who know their jobs and present themselves professionally. I was proud to purchase a vehicle from them and will be in the future as well. They didn't just sell me a car, they purchased a customer. While providing a good experience and product. Many companies these days, can't or won't provide this. Keep up the good work Park and take care of Troy. He's no doubtedly earned it.
John Lewis
Cameron Coffey was awesome to work with. There was no pressure, he was incredibly knowledgeable and took the time to answer all of our questions regarding the purchase of our Jeep Wrangler.
This was by far the best car purchasing experience I've ever had! I would highly recommend asking for Cameron when walking into the dealership.
Thanks again Cameron!!
John and Kristi Lewis
Alli Fischenich
I had an awesome experience with Troy and everyone else at the dealership when switching over from a Toyota lease to a Jeep lease. They made the process super easy for me and worked with me to make sure I was happy. I loved meeting the owner of the dealership and love that it’s family owned. I look forward to continuing to work with this dealership in the future!
Romanetha Miller
Bought my last two cars from here as well as maintenance on both cars. Super accommodating and the waiting rm is the most comfortable I’ve ever seen with snacks, soft drinks, coffee and teas. Highly recommend
Luke Foslien
My wife and I bought a Jeep Wrangler from here last weekend and we had a wonderful experience. We started speaking with a salesperson there by the name of Abby France a few months ago and she did a great job of staying in touch without being pushy. I was impressed with the dealership in general, but Abby was definitely the reason we keep driving all the way from Blaine to Burnsville to look at Jeep. It's a family owned dealership and everyone we worked with there was great. Time will tell, but I suspect the customer service moving forward is going to be great. Thanks everyone and so sorry we kept you there so late on a Saturday night!
Cheers, Amy and Luke
Randy Shoaf (APD)
I am going to only give 4 stars. I need to qualify this. Our sales rep Ali and the sales manager Pete were both fantastic. They answered all our questions. Went over the vehicle's operations. They were professional and courteous. I really cannot think of a critical item to say about them. The dealership itself was modern, clean, and we were greeted at the door. Very well done.
Now - why only 4 stars. The finance manager was terrible in my opinion. We were buying the car outright, no trade in, no financing. She was high pressure trying to up sale add on packages. She even tried to talk us into financing part of the price I can assume so she could up sale add on packages. Then after we leave I learned she passed on our information to an insurance company who are not bugging me for a quote. I am happy with my insurance I have and I am a Gold rewards member with them so the rate is great. If I wanted to receive other quotes I'd ask for them and I am not happy about her passing my info along to other companies at all.
That all said - with a different finance person experience I'd give Park a 5-star
Courtney Bjerke
My husband and I recently purchased a vehicle from Park Jeep. We were very impressed with Dane and Mark! They were very professional, knowledgeable and made the car shopping and buying experience not suck, which let's face it is quite an accomplishment. The vehicle was detailed while we went through the purchasing process. They make sure their customers are taken care of and treated well. We will definitely be going back to them in the future.
Aba Jones
Thank you Abigail France at Park Chrysler Jeep. I appreciate a no-pressure buying experience. You were patient and didn’t rush us to buy the car we came to look at. You were knowledgeable about the features when asked and was trustworthy. You listened to my needs and worked hard to make my experience a quick and smooth transaction. The final price was exactly as negotiated. Thank you for being a professional and polite saleswoman. I’ve never had such an amazing car buying experience.
Terry Sistad
I have always wanted a Jeep, and I know Park Chrysler was the place to go when I was ready. All my friends and family are jeep lovers and or Chrysler, and they all refer me to go to Park! My salesperson was Jay Diggs. He was accommodating, knowledgeable and trustworthy! He worked hard to get us the best offer on trade-in and worked with his team to support our needs. Jay will take care of you! Also, I heard he is a DJ in his spare time should consider him for your next event. I did not know Jay prior, but I am in sales and believe in excellent customer service and acknowledging when I see it. The rest the team was also pleasure to work with :)
Sterling Clooten
Very kind and friendly staff that went above and beyond my expectations. Troy was more than helpful during my car buying experience and did everything he could to make sure I left satisfied with my purchase. One of the most genuine and kind salesmen I’ve had the pleasure of working with!
Kenny Mattson
Park Chrysler made the car buying process very simple. I was an out of state customer and was always treated with respect. Their responses to my questions were very quick and they provided me with all the information I needed before making the drive to the dealership. Once there, Dane was very helpful and easy to work with. He helped me painlessly negotiate prices, set up financing, and worked with me to have the handful of minor paint imperfections buffed out prior to my purchase. The finance team was equally as helpful. Haiying helped me get the best interest rate and provided a lot of helpful finance-related insight. I would highly recommend purchasing from here. I never felt rushed or pushed to make a purchase.
Julieta Trejo
Hugo helped me get a 2021 Jeep Compass ! Best Christmas gift ever. Very straight forward and always wants to make sure his customers get what they want and the price that works best. Best customer service I’ve ever received in a dealership! Would definitely recommend and would come back to him !!!
Arthur Lange
I had a great experience at Park Jeep. Ali Vann was especially helpful, answering all my questions, getting my Jeep ready and even driving my old Jeep back to my to my residence after my purchase. Ali listens and works hard to meet me more than half-way. I truly appreciated his customer service. Because of Ali I would certainly recommend Jeep shoppers to stop in any ask for him when looking for their next vehicle!
Ed Fick
Worked with Josh Henderson best salesman’s I’ve ever experienced. Josh not only helped me get a great deal but i didn’t have the best of credit and he was able to work with me and got me my dream vehicle. I recommend that you guys go see Josh and let him work a deal with you. He has great people skills, he doesn’t pressure you into buying right away, and he goes over and beyond to get you the best deal possible. Actually after sitting here for a few hours the connection and energy at Park Jeep is Awesome, great team and environment to be around.
Katelyn Olson
We had a wonderful experience with Abby France! We showed up 45 minutes after they closed and asked her to point us in the direction of a vehicle we wanted to look at. Instead of just pointing us in the direction of the vehicle she walked over with us and answered all of our questions we had. She also allowed us to "test drive" it home for the night. The next day we went back and purchased our Jeep. Overall she was an amazing person to work with, was pressure free, fun, and was a lot of help. We would highly recommend her if you are looking to find your next vehicle. Thanks again Abby for the great service!
Shane McAllister
We had an excellent experience purchasing a used vehicle through Park Chrysler Jeep. The sales staff are all very knowledgeable and friendly. The entire process was pressure free and as smooth as purchasing a vehicle can get. Ryan “Hockey Puck” Walters is very personable and took very good care of us from the time we walked in the door. Steve Davies is very passionate about the vehicles and you can tell it’s not just a pitch to get the sale. When it comes time to crunching the numbers, Jay Horn is the man, he got us out the door and on budget to boot! I’m loving my new car and I highly recommend you check them out, you will not be disappointed.
Ahmed Roushdy
Abby helped me with buying my new/used car and she was excellent. The whole staff there did an amazing job on trying to get the car I wanted for the best deal and they did just that. If you're looking to buy a car, definitely go to Park Chrysler Jeep and definitely talk to Abby ;) The process was very smooth and very much so a professional experience. Thanks again.
Dustin Carpenter
Bought our 2014 Cherokee Trailhawk here and we absolutely love it! Steve "Jeepman" was very knowledgeable and helpful, highly recommend this dealership for new and used purchases
kari lyons
Such a easy and non stressful buying experience with Marc at Park Jeep. He showed me a handful of different vehicles and helped me decide on the perfect Wrangler. Robert and Jay in the finance department were extremely helpful getting me to a payment I felt comfortable with and explaining my options. I would recommend shopping for your next vehicle with Park Jeep and Marc.
Riordan Caldwell
Incredible customer support! I had the pleasure of working with David, and let me tell you, he went above and beyond during the entire process. I purchased my truck from Kansas, and my Dad volunteered to fly into Minneapolis to pick the truck up. David was nice enough to pick my Dad up at the airport and took care of everything. The process was fairly painless. I highly recommend Park Chrysler Jeep!
Robert Biersbach
Our purchase from Park Chrysler Jeep was a very delightful experience. Abby, our Salesperson, was very knowledgeable, patient, and helped us a great deal in deciding which model would be the best fit for us. We were looking for a vehicle that we could drive around town and still take it off road on the many trails available in Arizona...the Jeep Wrangler Rubicon will fill that need nicely. Thanks so much to Abby and all the fine folks at Park Chrysler Jeep!
Jim W
This is my 3rd New vehicle I purchased at Park Jeep, always a great experience, great people. They take good care of you and your specific needs, I would recommend them to everyone.
Marc, did a great job.
Regina Roper
Troy was great to work with he has a great sense of humor and didnt push me to buy something I didnt want. I will be recommending him to everyone i know. I love my new car thank you Troy
Shannon Hartmann
I bought a certified new/Used 2019 jeep grand Cherokee and I love it!! However, I don’t think we would ever go back to purchase another vehicle from them. To start, the financial team ran our credit 8 times!!!! She ran it for more then the vehicle cost because she wanted to pre approve us for the highest additional package (which we did not want or ask her to do). She didn’t talk to us about this before she ran our credit, she just did it then told us what our monthly payment was. Because we were confused as to why the payment was higher then what we calculated, we asked, then she told us she ran it for the highest added package. We had to tell her 5 time (yes 5) we didn’t want any additional package, her personality turned cold quickly. We weren’t willing to take any additional package from her after her first little stunt. She was not happy with us when we didn’t want to take any additional packages from her, she wasn’t very friendly after that. We were also agitated with her for running our credit so many times and hounding us to get an additional package. Needless to say we were ready to leave ASAP.
When we got our title in the mail, it wasn’t correct, we had to go back and sign a new copy, when we asked for a copy of the new one we signed, the guy was clearly annoyed that we wanted a copy of the correct paperwork. Our salesmen was great he pulled up multiple vehicles for us but, I had specific things I wanted in the car but he got me the one I wanted! when we got in the SUV it stunk terribly of cigarette smoke. I told them I was not going to but this SUV smelling like that and asked what they could do. He had the detail team place an ionizer in the SUV overnight and it helped tremendously! thought I can still get a smell of smoke now and then they got the smell out pretty well. Overall I can’t say we would ever go back. We had a much better overall experience at Walser with our last vehicle. If you do go to get a vehicle here I strongly recommend you get financing before you go.
Dominic Ollhoff
I went in to order a wrangler. The gentleman that helped me went above and beyond the first time I visited. However, he was impossible to get in touch with, multiple emails and messages. Cameron/Luke, another salesmen that helped me were hands down some of the most knowledgeable people ever. 10/10 if you shop here you will be in great hands with these two. Management was also SUPER helpful through the process. Unfortunately, was offered a better price in the area.
Charles Miller
I can’t say enough good things about the incredible staff and service that I received at Park Chrysler Jeep. I was in urgent need for a vehicle, and I found one for sale online at Park. That first vehicle sold before I could purchase it. However, the salesman that I was working with, Bob Lilledahl, personally reached out to me to explain that although the other vehicles I was interested in were no longer available, he had found other options for me that included my must-haves in a new vehicle and were within my price range.
They addressed my concerns, and helped me get into the right vehicle for me. In my car search I encountered a few other dealers with unhelpful salesmen who tried to pressure me into purchasing and tried to up sell me. My experience at Park Chrysler Jeep, and with Bob in particular was very different — it felt like they were working hard to give me the best possible experience and working hard to find a vehicle that fit my needs.
It was very nice to be dealing with trustworthy, helpful people at every stage of the process and drive away knowing that I had a great new vehicle that would last me for years. Grateful for top-notch service and experience, and I hope to be able to return in the future!
Michelle Johnson
Working with Park Chrysler Jeep was an amazing experience from start to finish. From my phone calls with Ray, to my salesperson, Abby, along with the finance and service team, everything was great. There were no high pressure sales and I did not feel taken advantage of as a 26 yr old woman. The process was smooth sailing and if I had any questions, the answers were explained clearly. I have even added some modifications to my Trailhawk which have been great. This team really takes care of you as a person and gives you the knowledge to make the right decision for you, rather than being persuaded into something you aren't looking for. I appreciate their hard work and patience, and will definitely be a repeat customer for my future needs.
Jennifer Boudreau
I had a great experience here! Everyone was friendly, NOT pushy, and bent over backwards to get me the Jeep that I wanted a the price that I needed. My sales guy Ali Vann was great, and gave me so many great tips as a first time Jeep owner. Couldn't have asked for a better experience.
angela bramer
This was by far the easiest and least stressful car buying experience we have ever had. Ryan Walters went over every option the car had prior to our test drive and has followed up to make sure we don’t have any additional questions. The finance department was fantastic. Everyone we encountered was pleasant and friendly. Would definitely recommend them and will go back when we need vehicles in the future.
Steven Knott
I just bought my 2nd jeep from Park Chrysler Jeep! I had an amazing experience both times. First jeep was a Renegade and a few days ago I upgraded to a 2019 Cherokee! Huge shout out to Troy for helping me out! He was great to work with and very knowledgeable on the vehicles! Highly recommend this dealership.
Lifestyle Chiropractic
Mr. Jay Diggs at Park Chrysler Jeep had the best customer service when my son and I purchased a car from there! We were pleased with the car but it was the stellar customer service that ultimately made us choose to buy from them. I absolutely recommend working with Jay at Park Chrysler Jeep!
Mack Peters
Worked with them via email for a week and ended up test driving one of their Jeeps. Awesome selection and awesome staff who helped me all the way through my shopping process. I did not end up buying a vehicle through them but was the most impressed with their customer service skills during my shopping process. I know I will be reaching out to them again when I shop for my next vehicle. Shout out to Brad and Pete-- Very easy to work with if you looking for a new vehicle.
King Of Whiskey
I was shopping there with my fiance for our first vehicle from a dealership. They were respectful and very friendly. We got a Jeep from there used car lot. Works great, drives smooth no issues. The salesmen were friendly and not pushy which was and actually let us look around the lot instead of doing the whole awkward shadow and interrupt conversations. The finance person was not pushy or intimating, very reasonable. We both are happy with our purchase. We will definitely buy another vehicle from them again.
Jason Gustafson
Great place to purchase a vehicle. Went in to test drive a vehicle as there was a leasing deal I found online for the vehicle. I was expecting to have some hidden costs or getting a bad deal on my trade-in. No hidden fees and I was offered a $1K more on my trade-in then the Toyota dealership where I originally bought the vehicle. Ali was my sales rep and was very nice, not pushy, and was not like the typical sales person who comes off trying to be your buddy and pressure you to make a decision. I am sure they will have my business for years to come!
shane herzberg
Called about a used Mazda, spoke with salesman Steve Carpenter (recommend working with steve!) I got my own financing as I was from out of state. The car was already at a great price, I asked if there would be a little room to negotiate and threw a slightly smaller price his way. He came back with a bottom dollar offer that was slightly lower so we took it! No BS, not pushy, and communication was on point.
I told them in advance I would be declining any extended warranties,etc.. and when I got there they offered it once, I declined and that was that. Not pushy, not trying to push me anymore into any other services, which is exactly how I like it. I made it clear how i wanted the transaction to go and it went that way. The vehicle was as described.
100 percent recommend these guys. Super nice, quick and efficient. Honestly aside from a private party deal (because it doesnt go easier than that) this was easily the smoothest, friendliest and easiest buy I've ever had at a dealership
Thanks for the help Steve!
Darin Glazier
I had a great experience in purchasing my vehicle from Park Chrysler Jeep. Troy Chaika was great to work with, as were the rest of the employees. They were gracious enough to give me a loaner vehicle for a day, and also changed out the wheels on my car that I damaged as I was going to the dealership. Class act people in my opinion.
Tina Engelbarts
I’m one of those people who gets a new vehicle every 2-3 years and some experiences with the car dealerships are good while others have been a nightmare. I was apprehensive about this purchase due to my last experience but Park Chrysler Jeep was AMAZING to work with! The manager, Pete, was exceptionally accommodating, my salesperson, Ryan, was extremely personable and respectful and last but not least, Jay in finance was a fantastic person to do business with as he just made it all so simple! These people deserve your business as they work hard, as a team, to make things happen. I love my new Jeep and THANKS!!
Chris Kubacki
Buying a slightly used truck from the folks at Park Chrysler Jeep was an amazing experience. I worked with Seth and Robert while deciding to purchase my truck; they were excellent to deal with. I cannot speak highly enough of my experience; they were fair, honest, and worked very hard to answer all my questions. Next I was able to work with Chris to pick out a few accessories to make the truck's style my own. Finally they handed me off to finance where another Chris explained all my options and worked to find the plan that best fit my budget! All and all these guys were an amazing team to work with. I would recommend them highly to anyone in the market for a new or used vehicle.
Mike Sandberg
Thank you for being such a great salesperson Mr Coffey job well done.. you are very pleasant to deal with the best salesperson I have had the pleasure of doing business with well recommend you
Michelle Dahlberg
Had a fantastic experience buying my vehicle from Park Chrysler Jeep. Connor is great to work with. He was knowledgeable in answering all my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Connor and Auto Source if you're in the market for a new or used vehicle.
David Wren
Park Chrysler Jeep did an amazing job serving my Jeep! Adam was a delight to work with. They were upfront and honest about the repairs and pricing. The work was completed in a timely fashion and was done just beautifully. I couldn’t have asked for better customer service. I definitely go back for any service needs.
Dann Hurlbert
I visited multiple Jeep and Toyota dealers comparing the Tacoma and Jeep Willy's. Abigail at Park Jeep & Chrysler was patient and offered excellent customer service. I was able to order a custom Willy's to my exact specifications with no hassles or pressure. I'd definitely recommend Park Chrysler Jeep--and Abigail was an excellent sales person.
Eric H
Brought my car in to the service department for an intermittent running issue that was tough to replicate consistently. Adam Gerber in the service department and the technician stayed determined to figure it out and I appreciated that very much. These newer vehicles can have lots of technology and communication running through the systems and it's easy for someone to want to shy away from working on them. Again, I appreciate the efforts. Adam was very personable, outgoing, and straight forward. These guys deserve a pizza catered in for their hard work.
So far so good, and the car seems to be back to normal.
Thank you,
Eric H.
Beth Spaude
Our experience with Park Chrysler Jeep was an excellent one. We immediately requested Steve Carpenter as we worked with him to purchase our previous Jeep. Steve has definitely earned the name "The Jeep Man"; he seems to know everything about the Jeep brand and answered all of our questions thoroughly and clearly. He is honest and is not pushy; you leave there feeling he is one of your personal friends. We went to Park Jeep with the intention of purchasing a Compass. However, there were safety functions that we wanted on our vehicle, and the Compass did not have those. Steve was able to steer us to a vehicle that had all of the safety features that we wanted. After our purchase was finished, Steve went out with us to demonstrate the features of our new Jeep. He went through the UConnect and other electronic functionality with us in a way that I could easily understand. Then, he went out in the rain to put on our temporary tag. When he came to the driver's side of the car to say goodbye, he noticed a 1/2-inch smudge of dirt on the visor and immediately went back inside to get a cloth to clean it. We took up three or four hours of his time, and he never got impatient or tried rush us or brush us off. Steve Carpenter is very professional, courteous and personable, and I would not hesitate to send anyone to him to purchase a vehicle. We requested him for this purchase, and will certainly seek him out when we're ready for our next Jeep. He is nothing short of amazing. Thank you, Steve!
Cathy Hofer
Great service from salesman Ryan Walters and Grace in financing! They were easy to work with and I enjoyed how personable they were. Spent time to make sure all of my apps and features on the vehicle was set up and ready to roll. Love my new Jeep!
Nicole Witty
I worked with Jay Diggs and he was absolutely phenomenal!!!!! Everyone knows sitting at a dealership is painful but this guy interacted with us like we were life long friends. Highly recommend booking an appointment with this guy! He introduced us to the manager and she was just as up beat! Thank you Park Chrysler Jeep for an amazing experience. You earned my loyalty and I will be sharing my experience!
Charles Nelson
This was my first time buying a car and I knew nothing about cars to begin with. My salesman, Craig, greeted me with a warm welcome and asked me a couple of questions to narrow down my search. He walked me through every step of the process and explained everything thoroughly. Their business manager, Grace, was also very helpful and thorough while explaining my coverage options. In the end, my family and I were very satisfied with the vehicle and will definitely be stopping back in for a second. Thanks again Craig and Grace. You guys were awesome.
Matt K
Had a great buying experience working with Grace, the finance specialist! My credit situation wasnt the best but she helped me out from start to finish. She was knowledgeable about the cars and she worked very hard to see what the options were. I'm glad I chose to go to this dealership and would definitely recommend others to come here as well!
Vickey Parkhurst
We worked with Hugo Trejo at Park Chrysler Jeep to buy a 2020 Jeep Cherokee. He was a top notch salesman from start to finish. He was transparent all the way through the process. He kept us informed and gave updates as our new vehicle was getting cleaned and ready for the sale. He checked in multiple times to make sure we knew we weren't forgotten. He offered to buy us lunch multiple times and said we could come back another time and he'd buy lunch. I would highly recommend to ask for him when looking for a vehicle. When we left the dealership he made sure all of our questions were answered and even hopped in the car with us to help us get our phones set up with Uconnect. He made sure we were comfortable with our purchase and did not put pressure on us to buy something more high priced. The only negative about the process was when we were with the finance guy, I don't remember his name. He was full of pressure about buying extra add ons. He was not going to take NO for an answer and seemed frustrated with us for not taking extras.
Vickey
Jason Stockwell
Kolleen and Grace are two of the most helpful and professional people that I have met in the auto industry. They were able to find and get me into an amazing car. The amount of authentic personal attention that they gave me demonstrates a real care for their customers. From the moment I walked in, until I drove off in my awesome new car, I felt comfortable. I am so happy, and value their skill! Many of the other dealerships that I had visited could learn several things from the people at Park Chrysler Jeep. Keep up the great work!
Niambi Jackson
Scotty is TRULY amazing! I think the best way to sum up his service is to explain that I was NEVER coming back to this dealership again (I was treated unprofessionally by an employee, Alan, who is no longer there) yet I just drove away in a new Jeep!! Everything he did was incredible: from his initial point of contact - the voicemail message, to his authentic, kind dealings with my family...I was so "at home", that I felt like I was doing business with a family member. Thank you. Park Jeep - you have a gem.
Tabitha Robinson
Ryan Walters is a great person to work with. He got my Jeep back to the dealership as it was sent out to an employee as a loaner and in the mean time took me out in one that was similar. Great guy and he is very helpful! Definitely recommend this place
Evan Koop
Great experience working with Troy Chaika to purchase a new Jeep at the last minute of the month of May! Thanks for staying late to get me squared away.
JUDY JONES
Grace, Colleen& David were fantastic, I had given up on finding a car. Having major credit issues 2 dealerships saying no, I almost didn’t try. David said just give us a try. Within just a few hours I had a firm deal in place. Grace had found the right bank Colleen had found the right car. I came in on Wednesday and drove out in my wonderful new to me car. I would trust them with anything they are a great team an asset to your dealership. I would send anyone to them. I would give them the highest rating possible.
Rachel Mesa-Spaniol
We went in to buy our first minivan (Pacifica Pinnacle) and Ali Vann was extremely helpful. He wasn't able to find one that fit our specifications so he helped us order one from the factory. The whole process was smooth and he clearly communicated the updates along the way. We highly recommend him!!!
Samantha Kottke
I have never had a better experience purchasing a vehicle than what I had at Park Chrysler! The entire team was helpful and welcoming! Greg and Anthony both worked with me and ensured all of my questions were answered before I took off in my new Jeep Renegade! I wasn't going in to make a purchase but between great vehicles, an awesome trade in and the best service imaginable I couldn't resist!
Paul Giffin
Craig my sales person was efficient and professional. Worked hard to find the right method for financing. Was not in the least pushy as i experienced from my other dealership. It was all a very positive experience. Last month i needed my Jeep serviced for the first time as i was in need of an oil change. The service team made sure i was comfortable and answered my questions before taking my Jeep. Shortly after the service manager found me to let me know it was best to rotate my tires due to their form factor. He said it would be an hour and almost to the minute, my Jeep was done. The service department exceeded the service and expectations. Thank you Park Jeep for being the best
Jordan Kuhn
My experience was as good as they come. Literally every point of contact in each department (sales, vehicle appraisal, finance etc.) was top notch. Couldn't have asked for a better experience. Special shout out to Connor Neal in sales department. He answered any and all questions I had thoroughly. Typically you get the classic "pushy" sales person but not with Connor. He was genuine and listened to my wants and needs and I would highly recommend him to anyone 10/10. He's great at what he does and extremely knowledgeable. Also special shout out to Frank in sales department as well. Class act guy and extremely friendly. Final shout out goes to Erik Kobarg in the finance department. Again, he had my best interests in mind and helped me feel confident and comfortable about the finances and my purchase. Would recommend speaking to Erik when it comes to the finance. Very friendly guy. All in all, great experience at Park Chrysler Jeep and they are my choice of dealer moving forward.
Ted Golberg
I would normally compare my excitement level for new vehicle shopping to going to the dentist for a root canal. However, I was recently blown away by how easy the process was working with Abby and the team at Park Chrysler Jeep. They offered fair value for a trade-in, listened to my concerns, and we landed on a deal that was more than reasonable. Definitely will be back the next time around!
Gary Rothmeier
From the moment we made our first steps to the dealerships doors we were welcomed and made to feel right at home. We had made contact on line and were introduced to a salesman, Mi Nam Chloe, that made us feel he was there to help answer any questions we had. He was very informative and knew his product. We were offered many options and was always made to feel our choice was the right one and never felt pressured to buy any certain vehicle. Our buying a new car experience was enjoyable from start to finish
Dan Nelson
We purchased our daughter’s Jeep Compass Latitude in June of 2017. The purchase process was seamless with exceptional service from our salesperson, Craig. For at least the first year, he followed-up numerous times to see how everything was going, including phone calls and mail. I feel very confident with their sales experience and am sure you would be treated fairly and with respect.
The service department is another story. I have used Park Chrysler Jeep on all the vehicles maintenance. The normal scheduled items as well as on a warranty issue and repair. Though, like many service departments of dealerships, they are very busy and sometimes difficult to schedule appointments. However, repairs and maintenance has been done correctly, but I have always left feeling less than satisfied with the experience.
Today, I decided to use their “Quick Lane” option for just an oil change. Quick probably shouldn’t be part of the service name. I arrived at the dealership at 9:50am and pulled up to the Maintenance door but there was one Jeep vehicle ahead of me. I sat a full 10 minutes before the door opened and let the vehicle ahead of me in. The door closed and I sat another 10 minutes or so before opening again. (I had called earlier in the morning and was told how to use the Quick service option and was told there was a wait of an hour of so for an oil change but was told to just pull over to the the left as you enter where the service rep would take care of the visit.). I pulled in to left, which is difficult as the space is very tight, and a rep quickly stopped me and asked what I was there for. I responded with, “I’d like and oil change”, and was met with an abrupt and not friendly response of “it’s going to be about a 2+ hour wait because there are 2 ahead of you”. With that greeting (no, good morning, or thanks for coming in, or positive response of how busy they were) I felt I was intruding in his day and he didn’t need to see another car at that moment. I said “no thank you” and had to figure out how to back out of the service bay (mind you it’s a very busy space). I pity the next driver behind me who wanted an oil change. Not welcoming in the least.
A solution to this situation would be to separate the regular maintenance appointments with the Quick Service drop ins. Major repairs and problems take a lot longer to write-up, review and process and that is expected. But, a simple oil change, should not have to take an investment of an entire morning and having to be treated, not as a customer, but an inconvenience. Because of my schedule and time constraints, I went directly to our local Valvoline Instant Oil Change and was in and out in less than 15 minutes.
I have always felt I was getting better service and maintenance knowledge at the dealership so this ran contrary to what I’d normally do but in this case, an oil change is an oil change.
There are other Jeep dealerships in the area, maybe another 15 or 20 minutes farther, but I’m willing to try them with hopes of better treatment and service.
Shawn Ladner
Best Sales Rep I've dealt with. I had a bad experience with 2 dealerships. Got Steve Carpenter to help me find a jeep. He was awesome. Couldn't find anything I wanted so he says why not order it. Got exactly what I wanted and the best service. Want someone who talks to you and not at you...he's it.
tkeosaksith
I showed up early for an appointment. Hugo was the only Associate available and he helped me find the car that I wanted. After the paper work, and other formalities I drove home with my “new” used car. The process didn’t take very long. There was coffee and other drinks available while I was waiting for the car to be cleaned and detailed. I’m not sure but the tabs on the car was close to expiring but Hugo and the team took care of that for me and I just had to pick up the new tabs when they arrived at the dealership. Overall a very pleasant experience!
Chelsey Bottelson
Steve “Jeepman” was awesome to work with. He came highly recommended from an individual at another dealership, actually. He was patient, straightforward, and got us exactly what we wanted. Quality vehicles and sales!
Barbara C Steger
We bought our first Jeep here literally 17 years ago, and came back a week ago to buy our new one. Comfortable, friendly environment, great vehicles to choose from on the lot, and we got a great deal on a new 2019 Jeep Wrangler (with great extras!). We arrived at the dealer, test drove, negotiated, paid, and drove off in our new Jeep in record time. We were so fortunate to have Haiying answer our inquiry call on the telephone. She is professional, friendly, and efficient, and she inspired or confidence as she guided us through the process. We'll be back in 17 years for our next Jeep!
Jacqueline Shaw
Craig Schroeder, our salesman was a friendly, thorough, no pressure human being! He was very thorough in showing us the vehicles capabilities and special features. He went through the trade-in purchasing process and the transaction went extremely smooth from beginning to end! This dealership we title as a "Family feel friendly", car sales team. They were all very welcoming when we walked in the door, and full of smiles! Thank you Park Jeep, we will be back Craig Schroeder and Barry!!
Rob Rodriguez
Our recent purchase was our 4th with Park Jeep. Craig Schroeder took care of us each time. He is knowledgable, attentive and accommodating. We have used the service department for maintenance only, never had any quality or reliability issues, and they were consummate professionals.
James OBrien
Typical car dealer stuff. Went there because they had the exact model with the options I was looking for. Wouldn't you know it, that one sold earlier that day. They showed me a similar one with less options but cost more. Then they offered me a lot less for my trade in than other dealers had offered me earlier that same day. Border line insultingly low. I'm buying elsewhere and I won't be going back. I have plenty of other dealers to choose from.
Kevin Weiman
Just bought a Gladiator from Troy. Smooth. Simple. Amazing. This place is the best
Joshua Conroy
People are always SUPER friendly and knowledgeable. They go above and beyond to make sure you find exactly the right fit for your needs/wants. Great selection, better people! I'll continue driving past 3 other Jeep dealerships just to keep coming back to Park!
Julie Hutchings
We had such a great experience at Park Chrysler Jeep. Our salesperson, Nick Mattis, was amazing! Friendly, helpful, and knowledgeable. If you are in the market for a new Jeep, go see Nick!
Charlie Schweich
We ordered a new 2021 Jeep Wrangler and were very pleased with the service we received from our sales person, Troy Chaika. The Jeep arrived about 10 weeks after we ordered it and we love it already!
Heather Mellema
My husband and I have had the best experience. Ryan Walters has been extremely helpful and gave us a lot of information and we were excited to purchase a car from him. We have been extremely pleased with our experience. I will highly recommend them to our friends.
chidan doobay
We bought 3 cars from Andrew! We shopped around for a few days went to a few different dealerships. And Andrew approached us in the lot! He was genuine and really down to earth! He was personable and since he was new, if he didn’t know something he found it out and asked. Chris his manager, was awesome a really great person to talk with and get to know. I rarely do reviews but the people at park Chrysler Jeep, need to know how awesome they really are! If you are looking for a car go here and only here, you won’t be disappointed!!
Shawna DuBois
I worked with Abby on trying to find the exact Durango I had been searching for, for about 6 months or more and she found me just that! Gave me a great deal on my purchase and trade in and couldn't be happier with everyone there at that dealership! I also noticed a little corrosion on the hood that they warrantied for me and is allowing me to have it fixed at the body shop I work for. All around great experience and HIGHLY recommend them if you are looking for a vehicle!
Megan Donohue
I had a great experience purchasing my first car at Park Chrysler Jeep! I was helped by Joe. He was extremely knowledgeable, polite, and fun to work with. He made the entire buying process very easy! The whole staff was friendly and helpful. Would absolutely recommend this place to anyone in the car buying process.
Connie Williams
We just leased our new 2020 Jeep Cherokee from Ryan Walters and we couldn't have asked for better service. He is extremely knowledgeable and went out of his way to makes us feel comfortable in making our purchase! He was great to work with!
Mike Teeters
Had a great experience with my salesman Craig and ended up purchasing a vehicle. The reason for my 3 stars is how the finance individual was way over the top pushy for extra products. Not sure if it’s common practice or not but just the little things such as having the gas tank full or above half (drove off the lot and noticed it was a half initially) and the car was vacuumed but not detailed just a quick wipe down would have given me a much better experience. I have a lot of years to purchase more vehicles and the little details might be the reason I don’t come back.
Chris Bohler
Hi, overall a good experience.
However at last minute the salesman told me after I already bought the jeep there was no extra set of keys available. Most dealers would tell you that up front.
I felt cheated. Probably the owner of the dealership would not like that.
The salesman was nice and followed his process. The used car guy personable and did his best for the trade. The finance person was meticulous. Suggest you add a selection to disclose that only one set of keys is available so no surprises at the end. Sold "as is" does not make sense when MOST cars have 2 sets of keys. So, I said paid over $30k for a vehicle and feel cheated. That's it.
Take care. Hope you never get cheated. Or maybe if you did you would not follow that practice.
Rick Johnson
Ali vann and his Team did a great job.
Great customer service and very professional.
I would highly recommend park jeep to any one.
I drove past many jeep dealerships to come to this one and its well worth the drive.
Austin Frye
Dane was super friendly, even though I didn't find anything I liked in their selection. I wish I would have, because he was so freaking nice that I would've loved to have given them my business!
(Ended up coming back and buying a car from Dane later)
Edit:: I came in again today to help a friend purchase a car. We ended up driving a few and did not plan to purchase the vehicle today, so we left as planned. We were going to come back, because Camron was freaking excellent (and super cute..I must say...) As much as I wanted to come back and give him our business, this time we could not because we found something we could not pass up at another dealer. Just know this: we definitely would have come back on principle alone had we not found this other car today. If I need another car, I will be coming back here first to check out the selection with Dane or Camron. Thanks guys!
Kevin Draves
Andrew, Kris, and Grace are amazing employees and amazing assets. They worked to get me a vehicle even though my credit isn't the best. I'm super happy with the process and how easy they made it! Can't wait for service at Park Jeep
Nicole Frisbie
We made a trip up to Park Chrysler Jeep to purchase a car. We had an excellent, no pressure experience. Danny was a wonderful salesman to work with; he's very friendly, personable, and laid back! All of their staff was great! They were very fair with their pricing on the purchase vehicle as well as with our trade in. I would highly recommend them to anyone looking for a new or used car!
Joshua Fuchs
Adam at Park Chrysler Jeep is a go to service lead. Ran into some major problems with Jeep when a broke bolt off on a self repair. He was honest and straight forward informing me of needs for repair and what outcomes could occur. Their excellent technicians were able to remove the bolt without further damage to my engine block and get me back on the road promptly. They also went above and beyond when they caught that last service elsewhere filled the coolant with wrong product and did a full flush of cooling system correcting the problem.
I’ll head back there for all future needs on my Rubicon.
Karen Yang
Sales experience was good but buyers beware, if you do not purchase the warranty and you find an issue with the car after you have already purchased the vehicle, in their words "it's a used vehicle, there is nothing we can do since you did not purchase the warranty."
I noticed the car would shake only while coasting between 20-30 MPH and brought it to their attention after 2 days and that was their response. Like I said, just be aware if you do not purchase the warranty. I understand I had every chance to purchase the warranty but thought I point it out this dealership does not offer any X amount of days with any sort of peace of mind if you do not purchase the warranty.
Kari Wright
I just purchased a 2019 Jeep Compass from Connor (and his trainee/sidekick Antonio) at Park Chrysler Jeep. They were knowledgeable about the vehicle, friendly and fun to be around. The whole team stayed late on a Friday to help me finish the deal. Great experience!
Meeghan Francisco
Didn't push extra sales (actually talked me out of an add on package on my vehicle) and made the process super quick and easy. Were extremely personable and I look forward to working with them in the future!
Summer Smithers
I worked with Abby and Marc to purchase my new/used car and they were great. Everyone was helpful, knowledgeable and never added any extra pressure, making the whole process pleasant. I would highly recommend Abby and the Park Jeep dealership.
Hannah Zavadil
Abby helped me with buying my new car and she was so amazing and so sweet! The whole staff there did an amazing job on trying to get the car I wanted for the best deal. If you're looking to buy a car, definitely go to Park Chrysler Jeep and definitely talk to Abby :)
Aimee Archibald
I just purchased my new Wrangler from Park Chrysler Jeep, and am very happy with the experience. David Allen (sales) and the rest of the team were great to work with. Pricing was fair, there were no surprises as I went through financing to complete the sale. I would definitely recommend them and would be happy to work with them again.
Mike MN
Possibly the best car buying experience I have had. Stopped at Park Jeep on a sweltering Saturday morning to help my daughter look for a new car and upon arrival we were greeted by Dane. He was friendly, patient and VERY KNOWLEDGABLE about the Jeep brand. Dane spent more than an hour running back and forth to get keys so my daughter could test drive or look at all the available makes and models. We shared with him that he was our FIRST stop on our car tour but that didn't dampen his enthusiasm or level of service. We went inside and he gave us some paper work to use in our decision process and he set up an appt for Monday to go over any other questions. We spent the rest of the day searching the south metro for both a car and a dealer/dealership that didn't make us feel like we needed a shower after our visit. We decide to go and have Dane do some more running for us and he returned our text immediately and welcomed us back. Thanks to Dane or salesman and Jay our finance partner we drove the car off the lot that day. I would recommend both the Jeep brand (my second Jeep purchase) and Park Jeep to anyone looking for a better car buying experience and superior service after the sale.
Don't be cheap, just buy a Jeep from Park Jeep Burnsville.
Brady Rupard
We bought a certified pre-owned vehicle about a month ago and as far as car buying goes it was a great experience. There was no pressure, they worked with us on price and trade in and our sales person, Haiying, was amazing. She was very helpful and worked hard for us not the dealer. I will definitely come here again next time I need a vehicle.
Angelo Vengeance
I’m loving my new 2018 Jeep Compass I wanna thank Park Chrysler Jeep team and specially Troy that helped me to find the right car for me.
Erin Bitney
Joe helped us find the perfect Jeep to fit our needs. Couldn't have asked for a better sales person! Steve the GM is also fantastic. We had a great experience! Everyone was very knowledgeable. It was the easiest car buying experience we've ever gone through
MacKenzie Styrlund
I've been coming here to service my Jeep for a long time. I finally traded in and got a new Cherokee. The staff and especially Craig Schroeder were extremely helpful in explaining the car features, pointing out how to operate items, and walking me through the buying process. One of the dealership owners came over to chat while we finalized the deal. Made us feel so welcome. Highly recommended!!
CRYSTAL ROSETH
Mike Tousley was so helpful and explained everything in detail. You can't go wrong buying a car from Mike at Park Chrysler Jeep. He even entertained my kids while I was sitting with finance. Its a great experience and a fun group of people, the owner even came out and got hot chocolate for my kiddos and fidget spinners. They truly treat you like family.
Jodi Suchy
We called from a distance about a Jeep Wrangler and Ali Vann pulled it from the lot until we got there and from then until we bought it he was super helpful. He was straight forward and had a great sense of humor! Made car buying more enjoyable. Highly recommend Ali and Park Jeep!
Shannon Smith
Mark the salesperson and Pete the service person were very helpful. Mark found me the perfect vehicle that fit my budget. Pete was able to get my vehicle serviced for the warranty and rustproofed my vehicle within 24 hours despite the service department being totally booked up. Thanks so much. I love my new Jeep!!!!
Dan Coffin
10 Years ago my wife and I were car shopping and stopped at Park Chrysler Jeep. We learned very quickly that this is a place where the customer is not only truly valued but treated with great respect. There was no “hard sell” or any of the pricing games that we experienced at other dealers and ended up buying a vehicle. For the next 5 years we continued to go back for all of our service needs because of their professionalism and dedication to excellent customer service. Even if you just pull in for an oil change you feel like you are important to them. This great customer service exists no matter who you are talking to or dealing with. When it was time to replace our car the first place we contacted was Park Chrysler Jeep. Same story – no “hard sell” – no “games” – just a genuine interest in listening to our needs and sincerely trying to meet them. They gave us a fair trade-in value and several price options on replacement cars. When the one we wanted didn’t have the towing package we were looking for they installed it the next day and delivered it to our driveway. Even though by now we lived 25 miles away we continued to travel there for all our service simply because why would we go anywhere else. It’s now been 5 more years and on Saturday I stopped in and even though the building has changed the people and their integrity has not. Within a couple hours I left in my 3rd car from Park Chrysler Jeep and thanks to Kevin and Daniel feel like a valued customer who they sincerely care about. We talked and the first car I test drove was exactly what I was looking for. I believe they would rather sell me nothing then sell me the wrong one just to make a sale. Thanks also to Shannon in finance who just laid out the options and let me make the decisions. Not the high pressure that most people complain about when looking for cars. The only downside is that unless I run into them while getting regular maintenance I probably won’t see them for 5 more years but when that time is up – I know where I’ll go.
Steve Bauer
Grace Camarillo is one of the best finance managers I've worked with - period. She is very knowledgeable, practical, and does everything in her power to get you into the vehicle you want at a price you can afford. I can't say enough great things about her, Park has itself a gem.
Overall the car buying experience was good. I knew what I was looking for and how much I could pay, and Grace/Robert got me into an awesome Jeep Latitude. Thanks again, I'll be buying my next car through Park Jeep!
Karen Broback
Dealership was great plus Salesman (David Allan) was very informative on all manners regarding my new jeep! He also said that we can call him anytime if we have questions or concerns ! All were very professional and even fun to deal with! Would definitely recommend Park Chrysler Jeep!!
sajskyline
We brought a 2019 Ram Promaster from Andrew he did a awesome job, with helping us purchase the vehicle. He went the extra mile making sure we were fully happy. I highly recommended purchasing a vehicle Andrew and at park Jeep, thanks for making this purchase go quick and easy.
Steve Chepokas
We are finally a 2 jeep family as we just got my wife into a 2019 Cherokee, there's a reason we keep coming back, because they are the best! 13 jeeps for us now!! Park Jeep is like family to us! Thank you David, Jonathan, Steve D, Steve C, Duane, Nick, Aaron, and Mr. Beverly Hills! You all make it such a fun experience every 2 years when we buy a NEW JEEP! THANK YOU FROM THE BOTTOM OF OUR HEARTS!
Shelly Thompson
Years ago I was checking in to getting a different car and stopped at Park Jeep. The used car salesmen was very honest and helpful but did not sell me a car, which worked out to be a good thing. Needing a new car I thought I would try them again plus I saw a lease ad for the Compass. Stopped to get some information. The younge lady that worked with me was very helpful and informed. Well a few hours later I drive out with a brand new Compass. Very happy so far. Still discovering things with my new Jeep.
Kimberli Rambo
I walked onto the lot with the intention of just looking, but I found a vehicle I fell in love with and Cameron Coffey helped me out tremendously. I wasn’t pressured, everything felt natural. He also made sure that we were comfortable during the whole buying process and got help on things he wasn’t sure of instead of acting like he did. He was fairly new but he knew the true meaning of good customer service! Would definitely recommend someone to come work with you all.
Only thing was that it was incredibly busy, but it was also a Saturday morning. Other than that, it was a great experience.
Tina Fuerstenberg
Great car buying experience. Michael Foster worked with my son and I to get him in the car he wanted, for the price I wanted. Taking the time to talk with us, and involving my son (17) in the car buying experience. Thank you Park Chrysler Jeep!
Mary Graue
I popped in to Park Chrysler Jeep by myself on my lunch break after seeing a Jeep online that I just had to test drive. I've never done the whole dealership thing without my dad or husband so to say I was terrified is an understatement. I was greeted at the door by Joe Hance, with a friendly smile and a welcome in. I didn't have an appointment and he still made time for me. From start to finish my experience was flawless. No pressure, no BS, and lots of useful info on the vehicle I was looking at. I highly recommend Joe if you're in the market for a different vehicle. To top it off, he was super patient and great with my kids who came in later that evening when I bought my Jeep. You can't ask for better customer service than I received.
Philip Heim
My wife, Gail, and I had a very good experience working with David Allan. We looked at several Ford Fusions and then compared with another dealer and came back to Park Chrysler Jeep. We had a set amount in our budget and they accommodated us. We will recommend Park Chrysler Jeep to family and friends. Thank you for a good buying experience.
The Other Matt
So my experience at this dealer wasn't the greatest, but it wasn't all there fault either and I feel like my last comment was a bit mean to say. The staff there did everything they could do to work with me and Abby did everything she could to find the jeep I wanted and her knowledge of jeeps was outstanding. In short I feel like I was harsh on my comment and I owe the dealer and Abby an apology for my rude comment. I would go back to this dealer and i would definitely work with Abby again thank you and sorry.
Debbie Fry
I am thrilled to have my first Wrangler! I have had a number of different Jeeps, but this 2021 Wrangler Unlimited Sport is by far the most amazing! Thanks to Steve and the GREAT team at Park Jeep, I am driving a vehicle that I was dreaming of!
Many Thanks!
Ann Ann
Great experience shopping with Abby! She was really knowledgeable, no pressure, and walked me through every step of the process so I knew what to expect. It was a really good buying experience. I hadn't heard of Park before, but I will now be a customer after such an easy experience. Thanks!
Kelsey Birschbach
I had an amazing experience purchasing my Jeep Cherokee from Josh Henderson! I would absolutely recommend him and Park Chrysler Jeep to anyone. I just moved to the area and Josh and his team went way out of their way to make me feel at home! Truly an awesome experience!!
Ashley Metal
I recently(like today aug.13th) purchased a vehicle and I have never experienced such kind and fast service. I worked with Kolleen and Grace to get my 2016 JEEP Cherokee, and I LOVE it! I've always wanted a JEEP and I finally have one! Thank you for working with me! I highly recommend them when looking for your new/used next vehicle!!!!
Katherine Moehn
Had the best experience with Brad and the finance team! Hit a bump with getting a payoff quote and they were very accommodating in letting me continue to test drive the truck until it was sorted out. I had been looking for that specific body style for over a year, and Park Jeep made process painless. Hands down best car buying experience--Thanks again!
Oksana
My dad and I went to Park's one Saturday afternoon after hearing about a sales event. A Jeep Wrangler is my dream car and this dealership has the most inventory I've ever seen. I also ended up loving the new 2016 Renegades. While we were there to get information and possibly purchase for me my dad was also interested in the bigger Cherokee vehicles. All around Jeep has a very impressive line up of vehicles for a wide range of needs and wants. We were greated with friendly smiles and the owner even came up and we got to chat. The dealership is family owned and you definitely get that more intimate feel. I knew I would be well taken care of if I ever needed anything down the road from Jeep. Even though it was more an informative visit at the dealership I was very impressed and can't wait to purchase or lease a vehicle in the future and will definitely be getting it from Park's. Highly recommend Park Chrysler Jeep!
sheridan jarrells
Frank did an excellent job with me, as I leased my first car. He, along with the rest of the staff helped me really try to find the perfect car for me and the best fit. Highly recommend going here, as I am very satisfied with my purchase and the help I received.
Dan R
Staff was nice and prices where great.
When I purchased my vehicle, there were some costly issues. The sales manager Jon, took great care of me and fixed the issue.
I would give my review a 5 star for how they accepted the issue and corrected the problem. But the repair took a long time, as it was almost weeks to get my car back after purchase.
Claire Ross
I had an amazing experience at Park Jeep! Joe Hance listened to what I was looking for and never made me feel pressured into something I didn't like or want. He was super helpful through the whole process and I would definitely recommend to anyone. Once I picked out the one I wanted to walked me through all the features and helped me set up to what I wanted. Overall, couldn't have been a smoother process. Thank you for helping me purchase my first car!
Kristin Jacobs
We just purchased a brand new jeep limited. Craig Schroeder helped us out and this was the second time we've worked with him. He did a great job explaining all of the features and was never pushy during the process. We are very pleased with our experience.
Jane Bergstrom
I love my new Jeep! Andrew Guinn and the team at Park worked very hard to help me find the right vehicle. I had been looking for a vehicle for almost 2 months. If you are looking for a great vehicle with a dealership that is willing to work hard for you stop here first!
Ray G
Park Jeep has always treated me very well. This time was no exception and I would say that Craig made this the best experience yet. No matter whether I was looking for a cheap used work truck, or my JK Wrangler, the team here has taken care of me and been very fair. They have a trustworthy service department and I simply won't buy anywhere else.
Joe K
Had to get service on my Jeep, and they were able to schedule me sooner than expected. All staff I interacted with were professional and courteous. Have a follow-up appointment for additional service needs, again faster than expected service date. Overall, great service and reasonable pricing - thank you!
Christina Irenze
Very friendly and helpful staff members. The buying process was quick and easy. David was our product specialist, he asked all the necessary questions to make sure we could find the car that fit our needs, he also helped us understand all the buying process and make sure we knew how to use the car features. And of course I can't forget to mention the free Starbucks coffee and popcorn we got 😋Excelente service!
James H
I went to Park Chrysler Jeep to look at a 2016 Toyota Prius they had on their lot. I asked to take a test drive and before asking any questions about what type of vehicle I was looking for, the salesperson who greeted me immediately started asking about my trade and figuring out how to make a deal - I knew I was at an old-school dealership.
Going into the dealership, I was a bit concerned because the adherence to COVID precautions was lax at best. Each sales person did have a plexiglass divider at their desk, but social distancing wasn't enforced and neither was mask-wearing. I saw many sales people remove their masks during my time inside, which made me uneasy.
After the formalities of insurance and license duplication, I was expecting to be able to take the car out by myself. Unfortunately, that was not the case. I was told, "Due to COVID we are not letting people take vehicles out on their own." Not understanding the logic to that argument (two people from different households inside an enclosed vehicle is less safe than one person in a vehicle), I pressed them on the policy and it turns out they had someone drive off with a vehicle during a test drive recently so they're monitoring people more closely, but used COVID as their reasoning.
Not feeling especially comfortable, I asked the salesperson to sit in the back seat. I didn't feel like I was able to get a true sense of the vehicle on the 5-minute test loop we took, but I was still interested in the car. That night I went home to do some further research and found that their website was advertising the vehicle incorrectly. Listed as the Prius Touring model, the vehicle on their lot was actually a Prius Four, as it didn't have the factory fog lamps, 17" wheels, rear bumper detail, or touring suspension. I told the salesperson that it was falsely advertised and priced higher than it should be.
Once I came back to have my vehicle appraised, I reiterated the fact that the trim level was misrepresented and expected that the price would be adjusted to reflect the vehicle on their lot. During the presentation of their offer, however, there was no adjustment to price. Their appraisal of my car was just about the KBB trade value, which was good, but I'd received appraisals for at least $1,000 more at other local dealerships.
Overall, the experience at Park Chrysler Jeep was that of a pretty traditional old-school dealership. Rather pushy salespeople, low COVID mitigation adherence, and ride-alongs during the test drive. I ended up purchasing at a different dealership where the experience was much lower-pressure and where they advertised at fair market prices (which I was still able to negotiate).
felecia nelson
So I had an incredible experience. I went to buy a winter car and had all kinds of anxiety about this process, when I tell you that Stacy @ Park Chrysler Jeep of Burnsville was one of the best sales persons that I've encountered is an understatement. I called about this vehicle and shortly thereafter I received a call back and I went out there and my service was incredible. Not only did I get the vehicle that I wanted, while I was waiting for the paperwork to be done, I told her that the waiting room needs an improvement, like a popcorn machine, and do you know the next day when I went to pick my car up their was a popcorn machine there. What that told me is that I'm an important customer and that my opinion matters. I had a great experience and suggest that anyone looking for a vehicle would stop here @ Park Chrysler Jeep first and give Stacy a shot at your business. She want let you down.
Felecia N....
John Stout
I had a very positive experience purchasing my 2016 Jeep Rubicon from Park Chrysler Jeep. The service was excellent, and all of the people that I dealt with were very courteous and professional. The sales person that I dealt with directly was Craig Schroeder, and he was very helpful in expediting the turn in of my old vehicle and delivery of my new vehicle. I strongly recommend Park Chrysler Jeep in Burnsville, MN.
Eldaa Ferraro
I am more than pleased with the customer service and such friendly staff! I referred my brother and will continue to refer others. My brother also had a great experience and thanked me! He bought an awesome Jeep and is excited about his new ride this summer!!
Nate and Steph Miller
We just leased a Jeep Grand Cherokee this past weekend. We were in there for six hours! We asked to see several vehicles, test drove many and even looked at some twice! Craig never became impatient with us, just worked to find us the perfect Jeep. My co-worker recommended him and I'm glad he did. Stop in and look for Craig Schroeder, he will take care of you.
Shari Mitchell
Hi! I want to give a big shout out to Pete in the service department!!! He was so friendly and resourceful for helping me get my Jeep fixed in only a couple of days! He really took the time to listen and then quickly executed a plan! I also want to thank Chrysler and a gentleman by the name of Abraham who was so sweet dropping me off and picking me up! I was so stressed about my car and Burnsville Jeep took the stress right off of my shoulders! From now on this is where my Jeep will always be serviced as they not only did a few touchdowns for me, but they won the game!!! Happy Holidays to everyone at Burnsville Jeep & Chrysler Corp!!! You guys rock!!!
Isaiah Davis
When I brought my Wrangler Rubicon in, the service staff described the damage as “something that we only see if the car was driven into a brick wall at 50 MPH”. Initially, the total cost was estimated to be around $3,300 on the “safe side”; however, Adam (a service employee) reassured me that he would do everything he could to save me a buck. Adam kept me updated throughout the process via phone calls/voicemail. Finally, Adam let me know my Jeep was ready and when it was all said and done the team shaved $1,200 off of the initial estimated cost. Adam and the service team, as well as Angela in sales, have been nothing but helpful and delivered excellent service that surpassed my expectations.
Brandon Biggs
A few steps in the door and I was met with an excellent, prompt and comfortable brand of assistance that held throughout the three visits it took to complete my purchase. Haiying at Park Jeep kept me well informed of all aspects of the transaction...and all without once aproaching the "eager-to-make-a-sale" stereotype so often encountered in auto sales. Rather impressed... - Brandon
Brooke Pantila
Friendly workers and clean environment. Mike Simons was an amazing help with buying my first car and making me feel comfortable with my purchase. He was very easy to work with and talk to which made the entire process much easier to go through! 5 stars and I would recommend him and Park Chrysler to all my family and friends.
Michael Krause
I would like to express my warm thanks to all the wonderful people at Park Chrysler Jeep! I have been leasing Jeeps from them for some time now and I can't express how great these people are to work with! From start to finish, you can tell these folks care about my business! Living in northern Wisconsin, people have asked why I drive 170 miles for my new Jeeps when there are dealers much closer! The answer is simple; I trust them and service is excellent! I search their inventory, make a call Steve Otis and the Jeep is ready and waiting when I arrive! This time around, I was greeted by no fewer than 6 people, all expressing their thanks and asking if I had questions or needed help with anything! They even paired my Cell phone and programed some of my favorite stations into the radio! Great work, thanks again!
Michael K
Gordon, WI.
Thomas Trumpy
Top notch service from the moment I inquired online to meeting with Andrew Guinn, our sales rep. He helped me set up a surprise for my wife when they let me bring home a Jeep Wrangler that was a Christmas present for her. Even provided a large red bow!! Thanks again Andrew and the rest of the staff for helping me and of course the help in understanding our new Jeep.
Dan Lancette
When I first started looking for a new vehicle, I stopped by Park Chrysler Jeep since it was nearby my house. I was greeted in the lot and the salesperson (Brad) walked with us around the lot to get a feel for the inventory and what was available in my price range that fit my needs. I wasn't ready to buy and Brad didn't pressure me at all after the test drive. The Sales Manager, Chris, made a point to stop over and thank us for stopping in, even though we didn't proceed with a purchase at that time.
Fast forward over a month or so and I'm still looking for just the right Jeep. After having my time wasted by a number of other dealerships who had incomplete or just downright inaccurate information on their listings and weren't willing to deal with me fairly, I ended up back at Park Chrysler Jeep and working with Kolleen. I called ahead as I was leaving another dealer and Kolleen answered right away and said she'd have the Jeep I was inquiring about ready and waiting when I got there. She kept her word and I hopped right in for a test drive as soon as I arrived. I liked the Jeep and we got down to business. They evaluated my trade-in (a decade old Chevy with high miles) pretty quickly and gave me a very fair trade allowance (4x higher than what the last dealer offered!) and then worked with me on sales price as well. During the process, one of the owners, Johnathan, stopped over to shake my hand and offer to help out in any way he could also.
It was a stark difference between Park Chrysler and the other "mega dealerships" that I had been working with prior. I'm glad the other dealers drove me away and back over to Park Chrysler where I got just what I wanted in a Jeep with no hassle. Looking forward to many years of enjoyment out of my '15 Jeep Grand Cherokee! Thanks, Brad, Kolleen, Chris and Johnathan!
Memory Vision
I have had the privilege of purchasing three vehicles from Park Chrysler Jeep and have been satisfied each time. The last two vehicles were purchased from one of their veteran salespeople, Craig Schroeder. The first vehicle I purchased from him was a 2014 Jeep Cherokee in April 2014; the second was a used Chrysler 200c which I bought for my wife in August 2016.
In each case Craig made sure that we understood how to get the most benefits from each vehicle and worked with us to get the best pricing. Craig is very relational and we consider him a good friend.
Trent Dressen
I recently purchased a Grand Cherokee from Craig Schroeder at Park Chrysler Jeep. He along with his manager Duane Brause were so easy to work with and made the whole process super smooth! I couldn't have been more happy with the customer service I received and would recommend anyone in the market for buying a new or used vehicle to go and see Craig!
Crystal Oachs
We had a wonderful experience buying our new minivan. Kolleen was an amazing sales lady and made us feel very comfortable about our big purchase. Also, very family friendly place. I had my 4 month old infant with and he was NOT happy to be there. Never once did I feel uncomfortable or ostracized to leave with him. Great experience over all and I highly recommend Kolleen!
Sarah Bogan
I worked with Craig Schroeder at Park Chrysler Jeep. I have been to several dealerships in the past, but noticed a remarkable difference when visiting this dealership. They are family owned and it is obvious- they are kind, patient and genuine. They were so nice to work with. I decided to lease a 2015 Grand Cherokee - it is one of the safest vehicles you can purchase, not to mention it is gorgeous and looks like a luxury vehicle!!! Thanks Park Jeep!
Brenda Nygren-Moe
This is the 4th vehicle I have purchased from Park Chrysler Jeep. Sales Associate Craig Schroeder has been excellent to work with! He is very thorough and makes sure all my questions are answered. Also a shout out to David Jones in finance. I have also used the Service dept at Park Chrysler Jeep and always have excellent customer service! I would highly recommend Park Chrysler Jeep to my friends & family and have!
Bob P
Had my 2019 RAM 1500 serviced here. Adam G. the service advisor really took care of me. Should have started here. Previous dealer I had been using advised me that my repair would not be considered warranty with an over $4K repair. Brought it hear and they really helped me out.
Will be coming back here!!
Sharon Sievers
Had a great experience. After spending all day searching for vehicles for our daughter we met Haiying at Park Jeep. She was amazing! Very kind and helpful. Not pushy at all! Ended up with a vehicle that we had never thought about. Her follow through was not overbearing. Highly recommend her and Park Jeep!
Al Raddatz
Worked with Joe who made the purchase process very easy. None of the usual car dealer drama or pressure.
True professionals that made this a very positive car buying experience. Highly recommend if you are in the market for a vehicle. I'll certainly be back when ready for my next Jeep!
Carol Bailey
Looked on your internet site and compared prices with other dealers. We live between Rochester and the Twin Cities. The prices here were comparable and better than most. We were greeted promptly by our salesman Craig Schroeder and from then it was a very easy process. Craig was very knowledgeable about all the features on the vehicle models we were interested in and took time to show us both of them. He helped us through the financing process which was very easy. We also feel we got a fair deal on our trade in. I traded in a 2006 Grand Cherokee and came home with a beautiful 2014 Grand Cherokee Limited that had a good price and was in almost mint condition. Craig gave us the CarFax history on our Jeep and it was interesting to have the info of where it came from and that it had been maintained and serviced well with no issues except some back shocks that Park Chrysler Jeep replaced. Only have had the vehicle for a day so can't report any issues but if it's as dependable as my 2006 Jeep I'll be really happy.
Jake Schatz
I had a great experience at the dealership. Steve is awesome and worked with me to get me a decent deal. Their service department has been great the few times I have utilized them for larger than normal jobs that I didn't have time to do. $200 for a full transmission service is more than fair and it was done fairly quickly with attention to detail.
Travis Wangerin
Anthony Williams was an excellent and courteous salesmen. From the time he asked me how I was doing and introduced himself, to the time he handed me the keys to my new car, I don't think I could have asked for a better experience. He was very down to earth, modest and friendly. I had asked Anthony if he was ok if I continued to drive the car a little further while out testing it, and he said, take your time, I have been waiting for you to come in and drive this car all day. It's just something clever like that sentence that can stick with you forever. All the other staff I had dealt with were friendly and helpful as well, I will definitely be making my next purchase through Park Chrysler Jeep again.
Rm M
Second Vehicle I purchased from Park Jeep. I am one of those who do not give out reviews, or recommendations usually, but I need to say something here.
I went in to research a possible replacement vehicle- I drove away with just that -at a great price.
Danny Estrada
David Jones
And
Shannon Dunn
These 3 were the folks who assisted me today. Please stop in and see them, (or anyone of the sales staff) top notch and well done. This is how you get repeat customers!!
Sandy Goerdt
We have worked with Park Chrysler Jeep through 12 car purchases over the years! Our last five years we have dealt exclusively with Steve Carpenter. We always receive excellent service, professional and personal. We have recommended Steve Carpenter and Park Chrysler Jeep to friends and family. All have been extremely happy with their purchases!
Donnie Rooney
Troy was awesome! Walked me through ordering my Jeep to ensure I got everything I wanted. Very friendly staff top to bottom, I'll be back for my next Wrangler!!
Dean Danielson
We had a delightful experience at Park Chrysler Jeep as we turned in one lease vehicle (which we loved - 2013 Chrysler Town & Country Touring L) and secured a very fun and exciting Jeep Patriot.
Our Sales Product Specialist Craig Schroeder was and is a very kind man, is very knowledgable in automotive features and benefits and represents this fine dealership in a very professional way. He is very good a follow-through and is quite to respond to any questions presented. We would recommend Craig to any of our family members, friends and colleagues.
Edward Valandra
Ali Vann was especially helpful to me. He is a listener and worked hard to meet me half-way. I truly appreciated his customer service. Because of Ali I would recommend jeep shoppers to stop in any ask for him. On a 10 scale Ali is a 10!
James K. Lambert
I am not a fan of car shopping but this was the best experience I have had. No high-pressure sales or untrustworthy behavior. Staci did her best to find what I wanted and then did her best to do it again when I changed my mind. In the end I got into a great used vehicle with monthly payments under the limit I was willing to spend and a fair trade value for my old vehicle.
Angie Pietila
Cameron found us the perfect jeep for a great price. There was no wait time and no hassle! The 3 hour drive was worth it.
Richard Taylor
I purchased my 2015 Jeep Grand Cherokee with the help from Craig at Park Jeep. He patiently worked with me to get me into the vehicle I wanted. When it came time to service my jeep Craig was there to help again. I called to set up a time to service my jeep and I was able to get it in the very next day. The service was excellent and I was able to keep to a very tight schedule. Thanks to all at Park Jeep!
Kristi Landow
Connor was amazing to work with! He listened to me talk myself in and out of two different jeeps, answered all my random questions about both, and never made me feel pressured to purchase either of them. Closing the deal was a little rough, but in the end they made it right. Connor and Dwayne went above and beyond I truly appreciate everything!
Jim Wartnick
Just bought my new jeep at Park Jeep. The staff there is wonderful and did I mention that I love my jeep? I've had many types of jeeps since 94 and I love every one of them. They run awesome and are very reliable. We got a good price for our trade in (also a jeep - 8 years old). Not sure I'll ever get anything from here on out that isn't a jeep. I would definitely return to Park Jeep for my next jeep purchase (still have another one that's 11 years old and running like a clock).
Elliot Handler
Working with Connor at Park Jeep on the purchase of our new Jeep Wrangler JL was fantastic. The passion that Connor has for these cars was outstanding. This is a vehicle we have been talking about getting for years, and when it become possible for us to pull the trigger, Connor and rest of the Park Jeep staff took good care of us. From explaining the options, valuing our trade, to working on finding the right Jeep, the process was as smooth as it could be. Driving off the lot as part of the "Jeep Club" has left us with zero regret.
Pam Waldeland
Our experience at Park was very good. We expressed our wants/needs and found a vehicle right away. Craig was very informative and answered all our questions. The only drawback to the day was the amount of time we had to wait for the financial paperwork to go through. We would definitely send our friends and family here.
Vaun Olhausen
We purchased our 3rd vehicle from Park Chrysler Jeep of Burnsville, MN. We have found this dealership very easy to work with and feel that we get a good value for the cars that we purchase there. The courteous employees in both the sales and service departments are superb. They are all very knowledgeable with the Chrysler/Jeep products they have and work with you to provide the best of service.
Bob duffy
This has been by far the best car buying experience I have had. Joe has been a pleasure to work with. His professionalism, positive attitude, and helpful nature were comforting in what can be a stressful and very important decision making process. I will definitely look his way in future car buying experiences.
Casey Griffith
This is my second vehicle purchase with Park Chrysler Jeep, and it will not be my last. Craig and the entire team at Park Chrysler Jeep make it so easy to go through this process, really work with you to meet your needs, and always have exactly what I am looking for. These guys are great!
Mary Buford
Ruben king was the sales representative that help me. I can't express how satisfy I was with his expertise and knowledge. I would recommend him to my family and friends. I decided to purchase a 2015 Jeep Patriot Latitude and I love it. Everyone at the dealership was very courteous and helpful.
Kimberly Allen
Great experience buying my jeep! Craig made it easy and was very helpful with the process. He spent time with me, explaining every function of the vehicle, making it easy for me to confidently drive away after the purchase was complete!
Adam Cordes
This is a very professional dealership. Wayne Sandborg was a very nice and helpful salesman. He made the buying process fun and enjoyable. They had the most affordable prices on new Jeeps than anywhere else I looked. They got me into a Jeep that was perfect for my needs. A+++++++
Zachjch (ZachJCH)
My experiences with Park Chrysler Jeep have been wonderful. I've bought two cars through one of the salesman by the name of Mack and he's always done a great job in helping me find the right vehicle. I'd recommend Park Chrysler Jeep to anyone looking for a new or used vehicle!
Kelly Mickelson
I would highly recommend salesperson David Allen. He worked for hard for me in trying to find the right Jeep, at the right pricepoint and value. He followed-up regularly and was an excellent communicator. Though I didn’t end up buying a car from David, if I was buying a Jeep anywhere, I would highly recommend working with David.
Megan Kreatz
Connor did a fantastic job helping me find my Jeep! I came in with only a short window of time and he found exactly what I was looking for and was able to meet all of my qualifications! Definitely will be recommending him and the rest of the team at Park to my friends and family.
Sakinah Mujahid
Ruben King was awesome and Juan was super funny! Both of them together made my buying experience extremely fun and less stressful. Ruben was very professional and did everything to get me into the vehicle I wanted. This was my second time going to Park Jeep and I have been impressed both times. I will return when it is time to purchase again. Thank you!
Aaron Leiding
We had a great experience buying our Jeep Grand Cherokee. They made it easy and we were finished in about 2 hours. So far we are extremely happy with our new Jeep. The salesman Danny was great and answered all our questions.
Will
Excellent service, awesome sales team, and huge selection. We bought our Jeep Cherokee here and have had a great buying experience and have had nothing but the best service for the vehicle since! Couldn't be happier!
Amanda Anderson
Haiying was great! The whole process was smooth sailing and I couldn't be more happy with the service I received through Park Chrysler Jeep. No added pressure for my first car buy. So happy with the experience I received through them and would definitely recommend them to anyone.
Jhonatan
Had a great experience at this dealership. David the salesman there was professional and respectful. The only reason I rate it a 3 star was because towards the end at closing my purchase with Erick, I felt like he didn't even care... very disrespectful and I felt like i was looked at low by him. I came in to drop the final money to pay off car and he was there just sitting a circle talking to 2 other sales people and I was just there waiting standing for 5 mins and he knew I was there, and then was like "Let me go get this guys paperwork", he didn't even greet me or anything. Just with his experience I didn't even feel like purchasing the car anymore. Y'all need someone there finishing purchase like David... nice and respectful at least.
Kim#2 C
Abby was so helpful and knowledgeable!!! She kept me updated on the progress of my new Jeep and when it would arrive.
I would highly recommend Abby for your next vehicle purchase!!!
Melody Schake
If you are looking for a great car purchasing experience, ask for Steve Carpenter. He listened to what I needed/wanted in a vehicle. Steve didn't rush me, he spent a lot of friendly, helpful time with me. This made it possible for me to know I was making a smart choice in the car I purchased. Am I likely to go back next time I'm looking for a vehicle? Absolutely! Steve Carpenter treats you like the important person you are.
Bob Banyard
The salesman, Gregory McAllister, "Mac" was great. The car that I went to see was already sold, but Mac checked his list and found another Honda CR-V, I took it for a test drive and I loved it. Finding the right car was quick and easy. The only problem was that setting up the financing dragged on for what seemed like two hours. I guess there's no one to blame for that, but it was irritating to wait so long. Over all buying a used car at Park Chrysler Jeep was a good experience and I do recommend this dealership.
Holly Perkins
We were blown away by Mac and his determination to find a vehicle in our price range and that fit our criteria. I have never had a better experience buying a vehicle. I recommend dealing with him. Mac deserves the 5 stars.
The business office has a totally different attitude. Most are nice but there are a few who need to look into a different career path as they are bitter about there job. Without Mac the score would be 2
Daniel Wiklund
Just bought a new Jeep from Joe Hance and the team at Park Jeep. Joe made the whole process way easier than i thought it was going to be and everyone i dealt with was an absolute pleasure. The owner even stopped by to meet me and thank me for my business while i was working on financing. All in all a great experience and i would recommend Park Jeep to anyone interested in a new Jeep.
Kelly Stokes
Love love love the guys at Park Jeep! The service center guys were phenomenal. I had my battery replaced at an auto parts store and immediately following that my car started doing all sorts of crazy things and I couldn't safely drive my car. Erik and Paul got me in the same day and Erik fixed it in under 5 minutes! Now THAT IS SERVICE!! I can't say thanks enough you saved this busy mom! Just confirms that from now on ALL my service work will be here at Park Jeep!
Cliff T
How do I get someone from Park Jeep to call me back on the car we bought from them on 5/12/18? I called and left a voice message 2 days ago for Andrew who sold us the car, never got a call back from him. Then I called and left a voice message with Nick, the service manager. It's been over a day, haven't heard from him either. Although, I did get a thank you for your business email from them just several days before, but they wouldn't call me back. The reason for my call was to let them know that my temporary 21 day plate/paper is about to expired on 6/1/18, tomorrow! Need to get an extension or would like to have the permanent plate install if it's in.
If the 2 people I left voice messages are on vacation or no longer with the company, can someone please check their voice mail and call me back ASAP?
Update 6/6. Well, this worked! Got a couple managers calling me back along with emails the same day I posted. My son took the car in and had the plate put on without delay. That's why I gave them another star! Thank you
Cliff
Maria Hed
Haiying went over and above to ensure that we had a smooth and successful car buying experience today and back in 2016. I made an appointment with her for today because of how well she did in 2016, and I will always hope to find her at Park Jeep. We have been customers of Park Jeep for 25+ years and we keep coming back because of the pressure-free sales staff and the excellent follow-up service. Keep up the great work, Haiying, and thanks again.
Brianna Dharampaul
Great experience! Welcoming, personable, willing to work with customers. Staci was fantastic and made us feel at home! The owners took the time to greet us and made sure our needs were met. Highly recommend Park Chrysler Jeep in Burnsville!
Josh Cameron
Just purchased a jeep grand cherokee and the service was great! Steve Carpenter was the person that helped me and he was very knowledgeable about the vehicle and helpful with damage to the bumper, which is being fixed for free and replaced the battery's to my car remotes. Highly recommend working with Steve Carpenter and shopping at Park jeep.
alexa
This was my first car buying experience, Troy and the rest of the Park team were awesome! They made it as easy as possible. If you’re debating buying at this dealer, don’t hesitate- you’re in great hands!
Tait Kelly
Troy was a great help in finding my perfect first car purchase! Staff was very friendly and helpful. They put their customers first for sure.
Robert Halvorson
I have purchased many vehicles over the years and I have dealt with many car dealerships. Last Friday, I helped my son purchase a vehicle from Jeep Chrysler Burnsville and they were by far the best dealership I have dealt with...thanks! My son was very impressed too!
Jacky Hedman
A plus dealership. Absolutely the best car buying experience I have ever had. Steve Carpenter was my salesman. He treated me with respect, was extrenely courteous and helpful. I will definately recommend Park Jeep to others and wouldn't hesitate to buy another vehicle here
Tom Freeman
Steve "The Jeepman" Carpenter was truly amazing. He spent so much time with me as a first time Jeep owner and helped me set up my new Jeep before driving it off the lot. Can't thank him and the Park Jeep staff enough!
Renae Olston
I absolutely love this dealership! Danny is awesome and his manager and him didn't everything they could for us! Even the financial lady Shannon was awesome! I have nothing bad to say about this dealership. From the moment you drive on the lot they have your back! Anyone looking for a car, I can't stress enough, go talk to Danny Estrada @ Park Chrysler Jeep in Burnsville
Francesca Curran
We found Park Chrysler Jeep through a recommendation of a family member and were blown away by the professionalism and service we received. We came from out of town because of their competitive rates, and were so glad we did. Craig Shroeder helped us every step of the way and updated us with helpful information throughout the process and was in constant communication. Every one of our questions was answered very timely and were relieved to have a vehicle we finally understand! Overall, it was a quick, professional, thorough job by Craig and Park Chrysler Jeep, and I highly recommend it to anyone looking for great rates and great service! Thank you PCJ!!
Eva Marquis
Troy and Pete went above and beyond! They found the exact vehicle we were looking for, and stayed within our budget too. Hands down the best car buying experience we've had. Thanks so much!
Tony Rosenow
Grace Camarillo and the staff at Park Chrysler were great to work with, from the initial contact through when everything was completed. They even stayed well past close to make sure the deal was finished that night. Of the four different dealerships in the Twin Cities that I've purchased vehicles from, this was the easiest and most comfortable experience I've had.
Katelyn Bradley
Luke and Mark answered all my questions and we’re very helpful in getting me my car
Brad J Penner
Bought a 2013 Honda CR-V and they made me an offer I couldn’t refuse. Financing and willing to give me the best price they could (which by the way beat a “no haggle” dealership by $1,500 and was a newer vehicle!)
They went over and above with some service the vehicle needed by not only dropping the vehicle off while I waited for a part to come in, but they also came and picked up the vehicle drove all the way back 45 minutes have the service done and had a runner drive it all the way back to me in the same day :-) I would highly recommend this dealership because their Attention to detail and customer service was second to none :-)
Charlotte Antin
I found a Jeep on carsoup that was located a Park Chrysler. My husband and I went to the dealership to check out the vehicle. Our salesperson, Joe Hance, helped us locate the car and take it for a test drive. He was very friendly and informative. He was straight-forward and walked us through the purchase. Everyone on staff was very nice. Overall, it was a great experience. I love my car and I would definitely recommend Joe and Park Chrysler.
Audrey Bergstrom
Totally LOVE my new Jeep Cherokee! Craig and all others at Park Chrysler Jeep were super friendly, fast and made trading in my lease a breeze. We're on our 4th Jeep from Craig and we won't go anywhere else.
Kristina Scanlon
We bought a 2013 Chrysler 300C AWD from them, and it was a GREAT experience!! They were easy to work with, fair in their pricing, andus comfortable while we waited to get approved. The salesman made a tedious process enjoyable!! I would go back any time I need to get a new vehicle!!!
Michele Wirtzfeld
Very good service. We were looking for a specific hard to find vehicle [model/year]. They had 2 options one that wasn't even ready for sale but we were able to look at it. Had the same situation at another dealer but they wouldn't go out of their way like Park did. We ended up with that vehicle at a great price. Thank you Haiying for the great service!
Dan Cady
I purchased a Jeep Grand Cherokee recently from Park. They were great people to work with. I will recommend them to my closest friends.
When I had them do my first oil change I was surprised and happy to find out it was free!
Angie L
I was advised to go to Park Jeep, by Dustin, when I was looking for a newer Wrangler JL in April. I went, but really just to look around. I found one that caught my eye, not because it was orange, but the retractable roof! I bought it and the sales team was Great, Mr Rubey in finance, did phenomenal at getting me a great rate.
But as I drove it more and more there was just something that didn't feel right. I mentioned to the gentleman that referred me there that it didn't drive the same as my last JL, was it because it was a Rubicon. He said no that he fixes this all the time, this made me feel comfortable knowing that it would be taken care of. It drives PERFECT now!
Thank you Park Chrysler Jeep for all around outstanding service, I look forward to making the close to 60 mile trip to do future Jeep business with you.
Also anyone looking will be sent your way as well.
James Pulaski
Troy Chaika and the entire staff at Park Jeep were very helpful, best car buying experience I have had. Would highly recommend.
Barrett Hopper
The staff at Park Crysler Jeep was great. They worked with me to secure financing. They allowed my wife to do a test drive of the vehicle prior to close. They were very courteous and professional throughout the entire process.
Ian Timberlake
I've been here to lease a Jeep Grand Cherokee, we felt well respected and accommodated... not your standard car salesman. I've also had an AEV 3.5" lift put on my Wrangler, as well as all the add-ons to the suspension and 35" tires. The service was quick and honest... they called throughout the process asking me what they saw under the vehicle as well as updates on the progress. It's quite pricey to have the labor done for something like that, but that's expected unless you do it yourself. I've had all my fluids changed and old parts replaced in very short periods of time as well. In nearly every maintenance case, they will personally drive you to and from work if necessary. Nothing negative to say.
Kristin Bond
My fiancé and I are expecting in March so we needed to get more family friendly vehicles. I was in the market for a Durango and him a Grand Cherokee; so we started our search at Park Jeep. I was looking for a used vehicle, my fiancé new, so we really got to see both sides of the sales department and the experience. Mac is awesome on the used side. Very personable, not too pushy, or phony friendly. He doesn't make you follow the little BS protocols the "by the book" guys would. I see why people like him! Unfortunately they didn't have anything that fit my wants, so we headed to the new side to see the Jeeps. Our salesman was an older gentleman, and I don't even see him on the website listed under staff, and he was as stale as it gets. We test drove a few, and then they went back in to talk over paperwork, and the man's conversations just kept getting weirder and weirder. He started every sentence using our names, pulled out a page long paper containing his anecdotes on why a customer should lease, pretty much just doing anything to stall us...Understandable sales tactic, but it gets old after you sit for almost 2 hours waiting for the trade value to come back....which was the other issue. WE SAT FOR THAT LONG WAITING TO GET A TRADE IN VALUE. It started to get ridiculous so my fiancé just said to call him when they had the numbers. He drove a Raptor which is an awesome, and spendy pick up, the sales manager came out as we were leaving and said it was really difficult to get a good estimate on their resale and he came back with a price way below market. The next day, we drove to Larry Reid's in Bloomington and cut a deal within 30 minutes. Crazy enough, my fiancé bought the sales manager's vehicle, as it was the only one with the specs and features he wanted. The man came in on a weekend at 9 A.M. to have it detailed and sold, some dealerships are just motivated to sell. Other's will BS around and waste time, we won't be using Park Jeep for this reason!
Nicholas Torntore
I had been in the market for a new vehicle for a few months now. I have tried many different dealerships and found that no one was willing to work with me without a commitment to buy. After finding Auto Trader ad I thought I would try Park Chrysler Jeep out. I walked in, and was welcomed warmly. I was not hassled by any sales rep, or pressured into buying. I informed Steve of what I wanted to pay per month, instead of trying to get me into a more expensive vehicle; he LISTENED to my needs and brought me to a cheaper car. I have not found a dealership that would rather have you look at a cheaper car. No pressure to look at a more expensive car, which was very nice. Finance was quick, easy, and FAST. I was approved in about two hours for a total of four hours of working with PCJ. Car was Very Clean; I thought it was brand new, for how well they cleaned it. I will do business with PCJ again. I felt as if they cared about me as a customer not as a number.
Jed Schweisthal
Wow!! Service here was great. Loose wiper arm. Thought it was broke. 2 minutes later it was fixed. All it was was loose. Needed to be tightened. Explained to us why!! And then said no charge. Excellent job fellas!!! Definitely will be back!!
David Nelson
Craig was amazing and extremely helpful. This was my first Jeep that I purchased at Park Chrysler but it won't be my last. Friendly and helpful service along with great prices. Thank you, Craig and company for my amazing new Grand Cherokee!
Suleman Khan
Me and my family went to look at one of the used vehicles. Staci Quaale from the dealership helped us and answered all the questions and provided every detail that we should know. Staci is so friendly and willing to help. Staci made sure that process of trade-in and purchase kept moving and at the same time she kept my two little kids happy and engaged in different kids activities. Staci is very customer focused and it was a extremely good experience to buy our new vehicle. I would recommend this dealership and Staci to my friends if they need to buy a vehicle.
Amy Marushin
My husband and I just purchased a car from Kolleen Feit, it is was wonderful experience from beginning to end. She made the buying process easy and painless. We also worked with Erick in finance, who was equally as fantastic to work with. Erick clearly explained all the paperwork and answered our questions with ease. Working with Kolleen and Erick was like working with family. We would happily purchase another car from them in the future. Thank you both for a great experience!!
Guruprasath Sundaramoorthy
Worked with Troy Chaika at this dealership to purchase my latest vehicle, was a smooth transaction. These guys are honest and respectful of their clients. Much appreciated!
Michelle Miller
When I go to a dealership, I go to buy a car and not be sold a car. Scotty was more interested in making sure I knew exactly what I was getting to ensure I'd be completely satisfied with my purchase. Mission accomplished, Scotty! I've been buying Jeeps at Park for nearly 20 years and have nothing but great things to say about this dealership! I will always come back.
Vicki A Brigati
I would highly recommend Park Chrysler Jeep to anyone. They want to make sure their customers are satisfied. I drive from Michigan just to make sure my jeep is serviced by them.
Megan Bistodeau
Everything about my experience at Park Chrysler Jeep was enjoyable. From my very first test drive with Mi Nam to signing paperwork with Chris, everyone that helped me made sure all of my questions were answered and I was getting exactly what I wanted. I would highly recommend visiting them if you're in the market for a new vehicle. I know I'll be back!
Nancy Walker
We wanted a specific make and model. Found it via internet and firmed up the sale on the phone, flew from Spokane, WA to Minneapolis and drove it home. Everyone we met at the dealership was professional and friendly and efficient. We love the car, we loved the ease of transaction AND they left us a FULL tank of gas as we drove away. Who could be happier? Our sales associate, Mike Simons, did a nice job and fun to get to know.
Zack Graff
Duane & Haiying were great to work with! I’ve never owned a Jeep before and now I’m happy to say I’m a part of the best SUV, Jeep, family. If it’s your first Jeep or your third, there will take real good care of you! Nicely done guys, very impresssed!
Sean Cochlin
Everyone was friendly. I worked with the salesman Luke and even though a great deal of money was on the table he made it feel as if I were talking to any of my friends and at the end of the day was able to work with me to get the vechile I wanted.
Alexander K
Bought a truck this weekend. Just stopped in to check it out. Within an hour I walked out with a beauty. Bart and finance department had No high pressure sales, no weird tactics plain and simple friendly service. It was a pleasure. I have asked for a quick sale since I dislike waiting for hours and get dragged around. They financed me quickly Saturday afternoon. My first time was a pleasure. Thanks Bart and the team.
James D Foote
Great to work with! We leased a '15 Jeep Patriot and had a great first interaction with this dealership. Recently our lease was up and we wanted to switch to lease on a '18 Chrysler Pacifica... I knew I wanted to work with Park versus any other dealer. I had emailed Haiying Yu and had a bunch of questions answered before we even arrived to test drive a Pacifica. When we arrived the process was smooth and efficient. Haiying did an amazing job of explaining everything, she was very open and transparent. The whole process seemed relaxed and not what your typical 'old school' car buying process is like. If you are looking for a Chrysler or Jeep... I highly recommend this place!
Haiying Yu
Haiying has been very helpful during my Jeep Renegade purchase process. Love the Jeep. Park Jeep is a great place to get a vehicle. Excellent experience. Friendly employees. Got a great deal. Highly recommended to all my friends!
Paul Brecke
While looking on-line at the Park Jeep website, I saw a Grand Cherokee I was interested in and wanted to test drive. The first person I saw when I walked in was Haiying Yu. I recognized her from the email she had sent me after I had attended the Auto Show. She listened to what I was looking for and retrieved the SUV I had seen on-line. As I drove she explained several of the features that the Overland edition has. She was very knowledgeable and answered all of my questions. I fell in love with this car and asked Haiying to make this happen. I told her that I had already received a very good offer from another dealership for my trade-in. After an evaluation of my vehicle, Haiying made me an offer that was $200 more than the previous offer. I bought the car! I really appreciated Haiying’s professionalism in how she handled my purchase. This was the easiest vehicle purchase I have ever experienced and I really enjoyed working with her.
Vicki Werner
Best car buying experience! Called and talked with salesman, everything was done and ready to go before we got there. Sign and drive all staff was friendly and helpful. Thanks Ray 😊 …
Christopher Smith
It's great.. Dane wad fantastic. It was good to get to know hin and his family.. one of the most trustworthy dealerships out there. Process was fantastic and I will only go here to buy cars from now on.. only reason I gave them 4 and not 5 was I was told they would put gas in the car but little ti my knowledge I had to put gas in after I got it even though they said they were but best car shopping experience ever
james fischer
Great service and friendly. I had oil changed, tire's rotated and service work on engine. The price for engine work was a little high, but they stand behind their work. It was 14 degrees above zero but their complementary car wash was closed for cold weather. They say if below 20 degrees, it's closed. Other dealers cars wash are open at that temperature.
Nikhil Nagaraj
Out of all the dealers I visited, trying to buy a car, these guys were undoubtedly the best, Jantzen Procai was the Sales person I dealt with and he was a pleasure to work with. No pressure tactics, no beating around the bush, honest and transparent from the word go. I am a man who has done my research and know my stuff at the back of my hand. They didnt try to hide anything and gave me all the numbers upfront that I asked for (Money Factor, Residual Value and so on).
They did quote an incentive on the car that they later rescinded saying that wasn't applicable for leases. Maybe it was my mistake that I didnt check, but I didnt dig deep(their email quote did imply that they knew I was leasing because I was told that I do qualify for a leasing bonus and was included in the final price). No complaints though.
This dealership made me feel important. They showed that they valued my business. Even people who werent working with me directly were patient enough to talk to me about my needs and experiences. Jantzen's manager(s) were so nice and helpful too.
Without going into the details, they went an extra mile to keep my happy by paying off my current lease (4 months remaining) and let me keep my current car to avoid the early termination fees that my current leasing company would charge me. Thats what people do when they value customers and are serious about customer service.
I would go back there in a blink of an eye for my wife's car that we'll need to buy in a month and if she decides on one of the Chrysler products.
Cheers to an honest, professional and pro-customer dealership which is becoming a rarity these days!
[PS. Oh I am not a dealership employee or a friend of anyone of them. I am an honest customer and this is my real experience]
Chauntae Love
Just came home with my new Jeep Renegade and I couldn't be more pleased with the experience. Andrew and Grace were such a big help and worked hard to find a vehicle that worked for me and my budget. I won't ever buy a car from anywhere else!
Afshin Bakshian
I went to Park Jeep to look at a 2005 Crossfire the price was out of my range but i decided to look at the car anyways. Then David Allan assisted me and after the test drive. They looked at my car and then gave me a price. It still was out of my range but after talking with David he went to his manager Jamie and they agreed to the price. Both David and Jamie were very helpful in getting me into the Crossfire. So now i am the proud owner of the Crossfire and i have David and Jamie to thank Afshin
Jack Slater
I had bought an 2012 Mazda at another dealership. Wasn't happy with the car at all! I went to them first to see if they could get into another car with an automatic tranny as the girlfriend had no skills for driving a manual, and not wanting to learn how.
The guys at Park Jeep got me into a spanking new 2016 Chrysler 200, simply put, exactly what I wanted! Actually MORE than what I thought I could afford, and with not so good credit!
All the guys I dealt with were very professional, really nice and went that extra mile to get me into such a beautiful car! Simply put: THEY ROCK!!!
Megan Rhode
I had a wonderful expirence. I went into the used car area at Park Jeep and was greeted promptly by Mr. McAllister who was wonderful to work with. Not only was the service great but I do truly believe that prices were more than fair. They replaced everything on my used car that needed it for example the battery and floor mats and I was on my way after having my car cleaned up very nicely by McAllister. I couldn't have asked for better help. Great job
Kelly Nelson
I worked with Steve Otis when I purchased my 07 Escalade last weekend. Steve was great to deal with and would recommend seeking him out when buying from Park. He has a great knowledge and isn't going to pressure you into anything. I would also recommend their financing department as well, they got me a great rate with not perfect credit. Kelly Nelson
Jayson Wagner
Top notch customer service from start to finish! Thank you Dane and Jay! To summarize, I found a vehicle online I wanted to see and we ended up buying two vehicles. I highly recommend this dealership!
Adam B
Arrived at Park Chrysler Jeep looking for a Grand Cherokee and was quickly approached when I walked in the door. After sitting down with Mi Nam Choe for a couple of days I bought my first car. Experience was excellent and people were very kind.
Jim RItter
Checked out a new car and had a wonderful experience with Craig S. Very knowledgeable about the Chrysler line up and enjoyed the test drive. Would recommend Park Chrysler Jeep to anyone. Their service department is also top notch.
Sarah Arriaza
I was very impressed with this dealer after purchasing my first car a couple of weeks ago from them. I have called the salesman I worked with (Mark) multiple times with questions and he’s always gotten back to me and been so helpful! Would recommend purchasing from them.
Tim Dawson
Great experience - I walked in, no appointment on a Saturday and even though they were busy they the totally took care of me. They had the exact car I wanted, we worked out a deal and I was on my way! They were very accommodating and my salesperson (Andy) was great to work with. 5 stars!
steven spafford
Park Jeep comes through once again! Sometimes a little communication can smooth out a 'less than' moment. Thanks for listening AND caring about my experience with your service department. This is why I've come to Park Jeep for the last decade (and hope to for at least the next decade).
Nick Goldsmith
I had a very good experience here at Park Jeep. Craig Schroeder was helpful and attentive and answered any questions I had. The staff throughout the dealership was laid back and not pressuring. Thanks again everyone!
Alecia Brock
Greg and David Jones made me feel like family. They didn't give me the run around showing me cars I did not want. The only car I looked at and test drove was the car I wanted and end up getting. This will be the only place I will buy a car from in the future. I will recommend Greg and David to everyone I know. Thank you for the great car buying experience.
Jon Ross
Couldn't be happier with my experience at Park Chrysler Jeep. Steve Carpenter and team made the buying process as simple and enjoyable as possible. We love our new Jeep and will definitely come back when the lease is up on my wife's car!
Jenny Kennedy
Working with Kolleen was great. I found a vehicle on the internet and I set up an appointment with her. After taking it for a test drive, we did not feel pressure to do anything. I am really happy that I upgraded my bare bones Jeep to a fully loaded Jeep.
Eric Hurst
The guys and women at Park are most helpful. Haiying was an amazing salesperson. They gave me a wonderful Town and Country that I love! Thinking of going back to add to the Chrysler fleet and get a 300. Thanks everyone at Park Chrysler Jeep!