Reviews of Morrie's Minnetonka Ford. (Car Dealer) in Minneapolis (Minnesota).

Morrie's Minnetonka Ford

0 Reviews

309 Comments

Car dealer

Ford dealer

13400 Wayzata Blvd, Minnetonka, MN 55305, United States

Description

Information of Morrie's Minnetonka Ford, Car dealer in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of Morrie's Minnetonka Ford

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Morrie's Minnetonka Ford

S G

I've purchased two brand new vehicles here, one in 2013 and one the other day. The great customer service experience here remains at the same high level of caring, trust, and knowledge about the entire car buying process. The wait for some new Ford vehicles does require patience due to ongoing supply chain issues, but if you can place an order, it will be worth the wait to order from Morrie's. I couldn't be happier with my experience here and everyone I've dealt with. In particular, Daniel is the nicest and most caring sales consultant. He was as excited as I was for my new vehicle and was very helpful getting everything set up. Manager Scott, Sales Manager Gary, Finance Manager Brian, and everyone else there that I have run across are so friendly and helpful. They offer fair trade-in purchases as well. I'm a very happy customer! Thanks Morrie's!

Nicholas Jellings

I was in the market for a truck and found an exceptionally clean F-150 on a recent trade in at this dealership. I contacted Tom in the sales department and made a visit. I found Tom to be very helpful and patient as I was test driving and making my decision. I feel that I was initially provided too low of an offer for my trade in, so I came back with a number I felt comfortable with. I was not able to have them meet this number, but we did settle on a compromise. I appreciated their willingness to negotiate with me on the value of my trade in. Overall I really like working with Morrie's dealerships as you are not brought back into a finance office which I feel comes with considerable pressure. Everything is handled on the dealership floor and makes for a much better feeling. Thank you Tom for a great experience!

Tanya Kramer

Buying my new Ford Bronco at Morrie's was a fabulous experience. My salesman, Max, was extremely knowledgeable and so helpful and also a sweetheart! Typically i feel intimidation at a car dealership, but this was completely the opposite, everyone there is very pleasant! I got a fair trade in, a great warranty, and even more perks on my new rig as well, and I LOVE it! Go to Morrie's, you won't be disappointed!!

Michael Little

From start to finish a great place to buy a vehicle! The salesman was respectful from the very beginning knowledgeable about the vehicle we had selected and finance was a breeze! From top to bottom the organization you can tell from the onset has a high ethical standards and business acumen! You're truly missing out if you go with another dealership to purchase a car used or new! I know now that is where I will buy my next car as well and for all my friends and family too! As well as anybody I talk to!

Casey Hoff

The whole experience was flawless. From Daniel taking the time to explain the features of the truck and how their warranties work. Which are as good as it gets. To Mo explaining the loan and extras process. And the manager calling to make sure everything is good and what we expected. We have bought a few vehicles other places but never felt this comfortable. Thanks to the team over there and when it's time for my next vehicle it will be purchased there.

Alex Heller

From my first call to check on inventory, to walking out the door with my new keys in hand, Max and the entire team couldn’t have been more helpful. No pressure, yet super knowledgeable and honest sales and finance team. I will highly recommend this dealership and hope to buy all my future cars from them. You can tell from the moment you walk in the door that there’s a positive energy throughout the entire dealership. All employees I encountered clearly enjoy their job, and the environment was positive. I look forward to spending more time in the service department as I learn from the staff and upgrade my Bronco bit by bit.

Rosanna Gonzales

I was a little skeptical stopping in especially after reading the latest reviews, but I have to say I was pleasantly surprised by my experience here! Everyone was very respectful, friendly, and answered all my questions fully and thoroughly. My business was handled quickly, efficiently, and to my satisfaction. Highly recommend.

Samantha Born

Hands down best experience! SUPERB customer service! Rob was very knowledgeable and listened to what we were looking for and our price range. The GM came out to greet us and made sure we had the best possible experience! HIGHLY recommend!!

Drew Beninati

Wow!! What a professional, Positive experience purchasing my F-150. No pressure, no surprises. Michael West and the finance gentlemen at Morries Minnetonka know how to treat there customers. Honestly, the best vehicle purchase ever!! We will be back to purchase our next new vehicle. Thank you gentlemen!!

Danielle Michaelsen

Michael W was phenomenal! Very upfront and thorough through whole process which we really appreciated. We are recommending him to all family and friends. We will be coming to Morrie’s Minnetonka for all of our needs going forward personally and for our growing family. Definitely ask for Michael when looking to purchase a new car you won’t be disappointed .

Kenneth Adams

I had a great experience at Morrie's Minnetonka Ford. The staff were professional, friendly and courteous. They exceeded all my expectations to include a price reduction on my vehicle purchase. I highly recommend this dealership.

Lisa Hammarlund

One of the best experiences I have ever had with a car salesman! Thank you Max Hammarlund! Max took the time to research the best vehicle that fit my needs and stayed within my budget! He is very knowledgeable and professional! I highly recommend Max Hammarlund to future buyers! He is honest and trustworthy! I will definitely will buy my next vehicle from him! I give him 5 stars!

David Rivera

Caleb and Mike were awesome. This was my first Ford and first Morries experience. Both gents were very detailed in demonstrating the features of the Escape I eventually purchased. The entire process was flawless and stress free

Kyle Acker

I had ordered a set of seat covers for my MachE back in July directly from Ford Accessory's website. After months of waiting, I finally reached out to their team online, via phone, and chat. Their representatives were completely unhelpful. So I decided to call Morrie's Minnetonka Ford to see if someone could help me get a hold of them since I was having them shipped there. I talked to Miles. He checked into it and it sounds like Ford couldn't figure out the problem. Miles took it upon himself to spend a great deal of time getting the factory to get the covers sent out after a number of calls, emails, etc. If it wasn't for his diligence, I'd probably still be waiting today. I received great service and recommend their parts department if you have needs for your Ford.

Gabriel Kind

EDIT2: Changed review to 4 stars, Mike called from the dealership to explain to me that what was done to the vehicle was more 'evac and fill' and less 'diagnostic,' and that it was probably a micro leak rather than 'degraded refrigerant.' Apparently an op-code was mis-entered making my bill 100$ over what it was supposed to be. All of this was cleared up on the phone. EDIT: Owner has commented that they can't find me in their records. I just picked up my 2017 Ford Transit 250 today. Can't recommend service department. The short of it is that I believe they were dishonest with me, did not respect my wishes with the vehicle, and forced make many trips and pay 5x the typical cost. Ultimately the completely failed to fix or diagnose the problem and had no accountability for their failure. I called to set up an appointment for a coolant injection and inspection. When I got there, they refused to just inject coolant and would only do it as part of a $400 diagnostic procedure ("oh, sorry you were told that, we just contract with some call service, not our problem"). After forcing me to pay for this upgraded service, and drive hours back and forth twice (because the van needed to be run, and they refused to just run the van in the lot for me), they couldn't even find the leak, they just said, "your coolant was empty, must have just 'degraded' in the line, we have no idea" (I researched this and it's a LIE, coolant NEVER degrades or just completely disappears without a leak). They did not give me a refund, despite being unsuccessful with finding the leak, and being unsuccessful with coming up with any explanation for my coolant supposedly disappeared without a leak. All the while, their psychotically repeated excuse to me was "sorry, this is what we have to do for warranties, if you don't like the way we do things you should've brought it somewhere else" even though my vehicle is NOT UNDER WARRANTY. In the end, I spent an extra 2 hours driving back and forth in my desire for a superior and more reliable quality of service, but I was left with a work that was ultimately 5x more expensive, 4x more time consuming, and less effective than it would've been had I just gone to the mechanic around the corner.

Jody Standal

I had a great experience at Morrie’s! The Sales Manager, Todd provided updates throughout the period of time when I was waiting for my ordered car. I worked with Martin on my sales transaction and it was seamless. He also worked through all of the technology and options before I headed off the lot which was extremely helpful.

Mitchell Miller

This will be the second time I purchased a vehicle from Morrie's. The first was in 2006, still up and running with 318,000 miles , hoping this one will match that. When it comes to friendly, courteous just plain good people when your looking for a vehicle Morrie's Minnetonka Ford should be your First stop. Their prices for new or used vehicles is with out a doubt unmatched!!!!

Adelaide Zibrowski

UPDATE: someone reached out to me and helped me make all my issues right (besides the ticket issue with the title). They provided a loaner and did most of the maintenance for free. Can’t give it a five star just because the issues on my car should have been noticed during their inspection prior to sale and I simply don’t believe that the title issue is out of their hands. Buying a car here was great, but unfortunately every interaction since then has been a disaster. I can never get a hold of anyone, so I’m still missing my second set of keys for the car I bought over 2 months ago. They dropped the ball on the title transfer which has resulted in numerous long calls with the DMV and the police department as the new owner got the car towed and the title isn’t changed over. My brand new (to me) car also had an issue and when I called I got a very rude and dismissive response. Oh and I already have to get an oil change so I guess they don’t change the oil on the vehicles they’re selling? I have service here tomorrow so if they fix my problems I’ll update my review, but something tells me tomorrow is going to be a long day. I’m sad and mad and disappointed.

Brandi Rutten

Morrie’s Minnetonka Ford has amazing service and made my car buying experience a breeze! Daniel and Caleb were super helpful and I would recommend them to anyone. I have nothing but good things to say!

K loop

I was probably the most difficult person to work with. Because of me only having 1 car. But everyone at Morrie's was very professional, and continued to communicate with me about my car I really appreciate you all ❤️ for putting up with me lol besides minor things still needing to be fixed so far so good!

Syed Amir

Very good experience!! Daniel was very pleasant to work with and I very much appreciated his friendly smilie and “Ready to help you with anything I can”attitude. This is my second purchase from Morrie’s dealership in 2 years and I will continue with my other future purchases too!!

Benjamin Stone

Hade Pete help me out today. Showed me multiple cars just an hour or two before close with an upbeat attitude. Yeah I bought from them, and their finance team makes it simple to understand and a quick process. 100% recommend working with Pete and the finance team

Catherine Stapel

Nate worked with me on the purchase of a Ford Escape. He was a professional from beginning to end helping to explain the features of the car. He was extremely patient with me. I would recommend anyone looming for a new car to work with Nate at Morrie's Ford Minnetonka

Cathy Wirta

I would choose Morrie’s Minnetonka Ford again. They take care of you and done quickly! And especially Rick Zahler, knew what was the best deal for me. Love my Morrie’s Ford dealership!

KellyMarie Fullilove

I cannot say enough about this dealership and the Manager and Sales personnal. I ordered a Maverick. It took 14 months for me to get it built, and during that time everyone has bent over backwards to see to my needs. I am now very honered to them friend as well as my dealership.

Noah Ford (Noah T)

Martin Skiba was my sales guy and Scott Landreth was the GM that helped my purchase of a new Bronco Raptor happen! Buying such a desirable car in this market can be a total pain, but everything went smoothly at Morries. Mo helped a lot on the financing side as well. 5 stars all around!

Dustin Stifter

My Expectations were well exceeded at this dealership. I started talking with Max H. over a year ago to build my 2022 Ford Maverick and he was both proactive and patient throughout the whole process. A Breath of fresh air in the sales industry! When it came time to close on it, I was amazed at Morries Ford's ability to work as a team and make sure ALL of my questions were answered before signing. Hats off to Max Hammarlund, Al, and the rest of the Morries Ford Team!!

Greg Frank

The staff was very helpful. Surgey was very helpful and friendly, as was all of the staff, helping to make the process a lot easier. My third car from Morrie's - thanks again!

Justin Akins

Martin Skiba did an amazing job to deliver us our brand new ford with everything we asked for and then some. great salesman to work with

Quita Capps

Great service! Literally got us in and out! didn’t sugar coat anything great business and people! if your looking for a new car see Peter!

Jon Nelson

Sam was great to work with. Everyone was very friendly and helpful. Great place. Good car. I'm happy..Jon

kiran G

One of the biggest ford dealership in Minneapolis. I got a MachE recently (worked with Roberto Lopez - aka Rob). The dealership honored the price at the time I ordered, and not increased the price when my car was arrived(although ford increased the price in between). I heard horror stories from other dealers that was not the case, or it was not easy. Rob was very easy to work with and he has good insights on the vehicle models. He helped me save few hundred dollars (to buy accessories using ford reward points instead of money). I appreciate him for being upfront and clear. Definitely recommend this dealership and Rob to for your next purchase. General manager came personally talked with me and finance guy was very very helpful to find the best rates multiple times. Thanks all

Karyn Bergen

Rob went out of his way to help me get a great car at a great price! I highly recommend going to Morrie's for your next vehicle.

Michael Lerchen

Appreciate the quality of service and customer care here. They provided real time updates on my vehicle and communicated well throughout.

Florencia Margaria

Martin did an excellent job helping me find a vehicle. He ran countless numbers, answered all of my questions, and was great at getting me something that not only suited my needs, but something I could also afford. I highly recommend working with him! He was willing to stay late to close the deal, as well as meet with me the following morning to help me remove some accessories from my trade in vehicle that I wished to keep.

Seth McKee

I couldn't be happier with my purchase of a used Lincoln MKS from Morrie's Minnetonka Ford. The sales team was professional, patient, and very helpful. I will be a return customer.

Bridget Dow

I learned something from a young, new, salesperson with my Lease-to-lease trade on Friday. When someone wants to take care of you as a customer and it’s genuine, every minute that you have to wait is worth it. I have the “right” truck! Not just any truck to get me out the door and I don’t even have to “get used to”, something I don’t want! I don’t have to!!! This salesperson cut out the BS and allowed my purchase to be what I wanted. I am thankful for the experience I had on Friday and I am grateful that I waited and bought my new truck with someone who cared about the smile on my face as I drove away. Thank you Sam Maunu!

mark smith

Nate the finance manager is great. As well as the sales associate Miguel. I traded my car in with no down payment. Got me in a micer car than prior. They work with you every step of the way. With many options available. One of easiest transitions I've ever had. Even though I was there for 6 hours (mostly looking at cars). But no joke it felt like an hour because they keep you engaged through the entire process.

Brian S

Thank you service advisor Chris and to the EV tech that worked on my Mach-E! Your friendliness, competence and respect for my vehicle is confidence inspiring. Thanks again.

Gillian Angellotti

Thank you Sam Maunu for making my car buying experience a positive one! I would recommend Sam at Morrie’s to anyone looking for a new or used car! Great service and friendly staff.

Robert Edgar

Our 7th car from Morries and as usual a perfect experience. I would highly recommend Morries to anyone looking for a car Edit 1/7/2023 - Make it 8 cars now, just picked up our new F-150 and again, another fantastic experience. I can’t say enough good things about Morries, great staff, good selection of vehicles and great service. +5 stars again!

elizabeth retterath

Rob was extremely patient and thorough. He spent a lot of time with us and was very patient when answering our questions even if it was the umpteenth time we asked. I would strongly recommend Rob as your sales person.

Christine Pastorek

Everyone from my salesman to the finance person, were extremely helpful at explaining each and every step of the purchase process. I would recommend this Dealership to anyone looking to purchase a vehicle.

Prabil Balasubramanian

Higley professional and exceptional customer satisfaction. I have been doing business with Morris since 2009.

Tom Hart

Service was fantastic! Informative and low pressure. Martin was a pleasure to work with. Everything went very smooth. We are thrilled with our Ford Explorer!

Bryan Keeler

Through the entire experience I was treated well and had very good communication. They stayed late to accommodate my schedule, and answered all my questions.

John Olson

We had a good experience leasing our car from Morries. They were easy to work with. When we left we got what we wanted.

Jamie Kysylyczyn

My experience with Morrie’s was amazing! Edwin was amazing from the beginning. He was extremely knowledgeable and very kind. He explained every step and answered my questions even outside of normal office hours. I was floored when he sent me a video of the vehicle I was looking at and explained all of the benefits and features of it. He helped get everything set up and had the car washed and detailed right before we got there. When I test drove it, he explained other features and benefits as they happened. This was my very first time buying a brand new car and the experience was fantastic. Al was extremely helpful as we worked through different options and financing. He was also great with our youngest kiddo. We will definitely be buying our next vehicle from here. It doesn’t even matter that the dealership is an hour away from our house! Thank you so much for the great experience, Edwin, Al, and Morrie’s!

david bird

Amazingly friendly staff, focused on getting you the right car for you! Third car bought through them, great experience every time

Mystery Guerra

I got my card fixed a couple months back and I asked if they can just change both lights and I’m pretty sure they only fixed one because the one that was broken is bright and the old one is not as bright but I guess other then that they were nice at least

Bryan English (swamiTech)

I bought a 2018 Subaru Outback from this dealer, working with Bao. This is probably one of the only dealers I'd genuinely go back to, I felt like I got a good deal and my time was respected. All of my concerns and questions were answered and taken care of.

Chad Kustermann

Martin in Sales provided a high level of service, and Brian made the financing process very easy and straightforward.

Chad Isaacs

Amazing experience! Service was too notch. My salesman knew ever detail about the vehicle I wanted. I called many times with questions and the sales team really performed well getting my questions answered. Management and finance team impressed me with their organization, resulting in a smooth and easy transaction. The dealership was updated, clean and very spacious. They made my first truck purchase very fun. If you want a great luxury truck and great experience, buy the F-150 King Ranch from Morries Minnetonka Ford!

Janae Woods

Morrie's Minnetonka Ford is the best dealership I have had the pleasure to work with. After a hard week of trying to get approved and find a decent car Morrie's got the job done! If it wasn't for Caleb I don't think I would have given it a try. Daniel also made my in-store experience great!! You guys have a great team all around. From the moment I walked in to the dealership to when I drove off the lot!! I can't thank you guys enough!

Julie Paul

I recently purchased a Ford Bronco at Morrie's Ford after ordering it back in October. I was kept updated along the way on the status of my car. I received excellent service from Martin Skiba in sales and Nate in their finance department. I have purchased other cars through Morrie's over the years and have always had an excellent experience - great people and very fair. I would highly recommend them to anyone needing a new or used car. Julie P

Erik Foster

Super nice experience. Flew in from Colorado after finding an ultra-rare new vehicle. They had worked out financing and had the vehicle prepped on arrival. Only discomfort was it took several hours to finalize the financing. But the folks were so great, and it was otherwise so smooth and easy.

Bryan Hansen

Rick helped me find my new car. He provided a low pressure environment, wasn’t pushy, and treated me with respect. He reminded me the dealership had plenty of vehicles and add-ons to whichever one I picked, but stay within the budget I set for myself. I am extremely pleased with my experience at Morrie’s, and would recommend Rick to anyone looking for a vehicle.

Leviah M. S.

Very warm and amazing experience from everyone at Morrie's Minnetonka Ford! Rick and Alec were great to work with when purchasing my new car; pleasantly easy and stress free! Thank you!

Annmarie Ventura

Highly recommended! From the time I walked through the door, I felt welcomed. Lariah & Brian were wonderful to work with. Lariah took the time to really listen to what I was looking for and worked closely with the sales manager, Brian, so I can get into my new car affordably. Brian explained every detail along the way and was happy to answer any questions I had. The rest of the staff were super friendly as well!

Brittany Standley

Recently traded my 2019 Ecsape in for a 2021 Explorer and was very happy with the process for the most part. We did not have to wait long for the sales guy or take the vehicle out for a test drive. The finance options they came back with were rather high I thought so I called my and got more options from my personal bank. My bank was able to do better than the dealership.. Then magically the dealership was able to offer me a better interest rate. Funny how that works.. I was very surprised we ended up being at the dealership for 4 hours and I thought that was long but I understand these things take time. Overall our experience was pretty good just a few things I wasn't a fan of but that's buying a new car for ya!

Avery Jenson

It’s my first time buying a car! As someone who doesn’t know much about car buying this place was awesome. They didn’t try to upsell me or trick me in any way, they were super transparent. Daniel was an awesome help! I came in with no idea what I was looking at and left the lot in a new car, an awesome deal, and a great experience!

Logan Everson

Edwin was incredibly helpful and positive! They worked well past closing to help me finish my deal and leave with a truck. Appreciate all their help!

David Whiteman

Can't say enough good things about this Ford dealership. I went to three other Ford locations and was frustrated with the service and sales tactics. I'm sure people know the frustration of the end of leases. Rick Zahler at Morrie's Minnetonka restored my trust with Ford and how cars should be sold. Outstanding service. Will be back!

Ruth Robinson

Understandably there are issues getting parts right now but Chris was very helpful with making sure that my car got repaired in a timely manner. Great customer service and service technicians. Thanks again!

Brad Nagel

Best dealership in the west metro, great experience buying a truck from these guys! Ask for Sergey, he is the man!

Nicole Geiger

I love taking my car here! I always feel respected and cared for, my questions are answered throughly and I am not judged for having absolutely no clue what I am asking about as my car knowledge is quite limited. I definitely feel confident I getting my money’s worth and will continue to take my car here for its life! Thank you so much and see you soon for brakes! ✌️ Adding to experience. Nothing changes. I go in expecting now that my car is older to things needing work and the costs to start adding up. Nope. This is an honest and straightforward business. I drive OUT IF MY WAY to take my car here again and again because EVERYTIME and I do mean this I end up at another place due to a random occurrence I find they are trying to sell me something or talk me into something I wasn’t there for in the first place. Relationships are built of trust. This place has mine.

Jesse Bjorlin

Great service, couldn't have made it an easier process to buying an amazing vehicle👌 …

Heidi Kardell

our car salesman was absolutely wonderful! Sam Maunu deserves a pat on the back!

Margaret Connor

I was with my sister when she went to get her car's oil changed. Everyone working here was so nice! Even though renovations are underway., The check-in system at the service department was fast and efficient. Also, the ladies room was nice and clean.

Joe Hertenstein

There were some issues. I ordered a truck which took longer than originally expected. Not the dealers fault. However by the time it was delivered the Msrp had changed significantly they tried to get me to pay $2000 more then the price I had originally signed for. Eventually the gm Scott got involved and stood by the original offer, which had kept on a written and signed copy. My original sales person apparently did not work there any more. Communication was difficult I guess because no one told me. Until I tried to follow up several times with different people. Email phone calls etc... In the end I worked with Edwin. Who did answer and respond promptly before during and after picking up the truck! If it wasn't for the middle man who told me "they" (the dealer) wasn't responsible for changes in price after a deal was made, and the 2 hours it took to get around him it would have been 5 stars. 2nd truck i have bought from them in 10 years.

Dave Warren

I worked with Rob on my new F150. He was very helpful, answered all my questions and was responsive to inquiries throughout the process. He also is helping me get in the cue for a bed liner even though he’s already made the sale. 5 stars! I also give Morrie’s 5 stars overall. Not the first vehicle I’ve purchased from them. Aggressive and fair pricing, friendly staff, and a clean facility. The truck came in and was thoroughly prepped and ready to go. 5 stars! My sales manager was the only weak spot. He didn’t know how to add some features to my order (but he did get it right in the end so I have to give him credit) and wasn’t as responsive to status inquiries as my sales rep.

Michelle Murphey

Editing review - They were able to secure a loaner car for us and do the work to fix the issues. We worked directly with Ron who was very attentive. It turns out the person I communicated with was part of a call service. Best advice, if you are calling for service that is more urgent, be sure to ask if they actually work in the department as those folks are a little more in touch with what needs to happen. Call centers are wonderful for scheduling and routine questions, but in this case missed the mark on customer service and being able to prioritize. Over all better experience the 3rd time around. We took our explorer into today for a recall fix. After picking it up we noticed a very concerning loud screeching sound anytime our foot touched the petal, this sound could be heard from blocks away. I called back to see if we could bring it back to address whatever caused this from the fix they did today, they basically told me they could get me in next week and if I wanted a loner car they could see about May. I felt like I did a pretty good job in describing the situation, however it became increasingly clear on the phone call that the staff was less concerned about what they had done to our car and more focused on getting me off the phone. Listen, I understand people have bad days, we are all going through the thick of it, but this is our main car for our family and the fact that we trusted it with Morries only to get back a car in worse condition and no motivation to fix it was a bit surprising. I also tried asking about the time frame it would take to inspect and fix it since it has all of our car seats, but there is no option for a loner car, again, the customer service rep really had no answers or desire to help in this case. At the end of the day, I have concerns about the safety of the vehicle, if you are parent, you know how anxiety inducing it is to be stuck in a car that can't function. The whole interaction was odd and I certainly felt the void of effort to try and make the situation right.

Rongkorn Kornpipatna

The building and the showroom is very nice and clean. The sales consultant is very friendly and help out.

Jeremy Ferguson

Updating this because it was only visible to me for some reason: I'll start by saying my initial experience was a 5 star experience. We were in the market and called the dealership to confirm a vehicle we were interested in was available. Drake the sales rep confirmed it was available and I let him know we'd be there in 30 minutes to check it out. Drake had the vehicle running and ready for a test drive. We were very impressed with vehicle and how well it was detailed. Drake was very knowledgeable and was able to provide information about the vehicle and able to answer our questions. Financing was also a smooth and quick process and Nate was great to deal with. The issue is if you leave the dealership with your purchase and have any issues that require you to get a hold of them. We ended up having 3 items we had to follow up on. We were told that we'd be receiving tabs for the plates as tabs for the plates on the vehicle were expired. We did receive our tabs in a timely manner but the issue is the vehicle only had 1 license plate on it. We also purchased the paint, interior and rust protection along with the clear shield protection . The last item was that we were supposed to be getting a 2nd key fob. We bought the vehicle on 12/30/21 and I first tried contacting the dealership about a week later to get the missing plate issue resolved and to ask about when we would be contacted to schedule the protection application and to ask when we'd get the 2nd key. Every time I called and explained what I was trying to resolve I would get transferred to a number that ended up going to a voice mail Over the next 5 days I left 5 messages with 3 or 4 different people and never received a single call back. On 1/11/22 I ended up emailing Scott Landreth as I saw he responded to many of the reviews in which people experienced problem. He was prompt at returning my email and looped in the used car sales manager Caleb. From that point forward it seemed to be cleared up. Caleb apologized and looked in to the matter. Turns out my paperwork for the protection package was handed off to someone for processing but they weren't in the office due to illness or time off and apparently they had no one covering. He got that scheduled right away for the the Friday of that week and also got the extra key issue resolved. When we dropped the vehicle off on 1/13/22 so it could have the protection applied we also signed additional paperwork for the missing license plate. We were told that the plate should be in the mail that Friday 1/14/22. I did reach out on 1/24/22 and 1/25/22 to follow up on the missing plate and I was informed it was in the mail and it shipped via UPS. It is now 1/30/22 and we have not received the missing license plate. No one has contacted us to see if we received our missing license plate and our temporary tag expired on 1/20/22. As I expect we will never see this missing plate we went to the DMV on 1/28/22 and just purchased State Park specialty plates so we could have valid license plates. I do want to say that everyone we worked with was very nice and I understand people can only do so much. It sounds like they may have staffing issues like many businesses are experiencing these days but the way they manage customers contacting them can be vastly improved. They have no clear system to manage customer calls or issues. This puts the burden on customer to work the issue through to resolution. No voicemail messages were updating indicating if the person was in the office or out due to illness/time off. Since I was transferred to them my understanding is that they are working and would be returning my calls. That never happened. Simply put a lot could be gained by this dealership by a call management and messaging system. It also wouldn't hurt to follow up with customers after they've experienced issues to ensure that the matter was resolved.

Lee Cook

Oil change and wiper replacement. In and out really quick. Service advisor Jesse was on top of everything. Came to find me to make sure I knew I didn’t have any “buy happy” oil changes left. I knew, but appreciated that he didn’t want me to be surprised by the charges. Super professional, friendly and polite. New service area very nice. This trip was a huge improvement over previous experiences at this dealership.

George Moskal

Wonderful buying experience and world class service! I appreciate the attention, checking in along the process and making this experience seamless. My agent Kyle was so attentive and helpful and additional support from Agents Alec and Chris are all greatly appreciated! I will happily recommend not only Morrie’s Minnetonka Ford to anyone, but also these amazing agents. Thank you so much!!!

Phil Levine

Good experience all around. I prefer to spend as little time as possible with the sales pitch so I shopped online. I tried to use the “express” option and filled out all the paperwork in hopes of a home delivery and signing but it did not work out that way. I still had to go into the dealer to sign papers and pick up vehicle. The only negative was they were understaffed and I sat for a solid hour waiting to get into finance - the whole reason I wanted the express and home delivery option. All in all a good experience and I would recommend and buy here again. They will get the “express” service worked out for the next customer - I hope.

TBonafied1

Overall a Positive experience. My old dealer service center was not offering a loaner vehicle, which was not acceptable for recall work (or any service for that matter) in my opinion. Morries was hassle free. I dropped off the vehicle, received a brand new F150 as a loaner, and they completed the work quickly. I will be returning for my future service needs and would recommend.

Ryan Woodruff

Thomas and everyone I worked with were great! Super friendly and helpful all the way around.

Nicole Pahl

Miguel Romano and the Team at Morrie's Minnetonka Ford were great to work with. Top notch customer service on my trade in for a used vehicle.

Kevin Hanstad

The vehicle was delivered within the time frame promised. The custom-built vehicle was manufactured correctly to all specifications. Lariah Fox and Nate Stallings were very helpful answering questions regarding service contracts and warranties prior to my taking possession of the vehicle. Lariah was very helpful in introducing me to the vehicle upon my taking possession of it. The General Manager and Assistant General Manager both introduced themselves to me. I recommend purchasing a vehicle from Morrie’s Minnetonka Ford.

Azadeh Moatamedi

Paul was very helpful and knowledgeable. The whole crew were nice and helpful.

Brent Hewett

No significant issues during a lease end purchase. Good customer service.

Patrick Williams

Got Ford Pass points! Service has the truck running well and excited to go back next time my vehicle needs a tune up.

Craig Hafferman

My new car expierience at Morrie’s was awesome again. My amazing salesperson, Rick Zahler was outstanding, he helped me find a new 2021 Bronco Sport. The car is fantastic, we couldn’t be happier with it and the rockstar team at Morrie’s Minnetonka Ford. Highly reccomend them for new cars and any service needs!

Teri Pashina

Our experience with Morris’s was very positive as always. We were in for Warranty work and took care two things at once. Tyson kept me posted about my car and Jordan was great when we came to pick it up. We have always been happy with our experience at Morrie’s

Dillon Connell

Outstanding customer service. Caleb, Sam, Brian and the rest of the staff were awesome to work with. Very accommodating, not pushy, great people.

Darren Braml

Fantastic Experience. I've been to a few different local Ford dealers previously and haven't been happy. This one was by far the best service and facility. I'll be back for sure for additional service appts. The SA (Chris) and the tech (Travis) were fantastic, and very helpful and responsive. Great job!

Caleb Golfman

Everytime I come in for my oil changes and tire rotations I get nothing but the biggest smiles and best customer service. By far the best experience I have had around. I am greeted by my first name and always receive VIP service.

Paul J Akre

I was early for my oil change (get The Works, you’ll be glad you did) and my service associate not only got the vehicle in the queue early, he also accepted a slightly expired coupon for the services. Terrific, friendly service without the anticipated inquiry for additional services to be done to the vehicle before handing the keys back. They do the requested job well, make suggestions at the end for future service, and you’re off. I love doing business that way and continue going back!

Shawn Wickam

I don't think I've ever left a google review, but to be honest this experience with the entire staff has been five stars easily. My van had a weird noise, I took it in and my service manager (Chris) was both helpful and a pleasure to work with. He put me in direct contact with their master mechanic (Scott) who talked through the issue with me and was able to diagnose it on the spot and get it repaired through my extended warranty. This is quite honestly the opposite of every OEM experience I've ever had. Usually you have to fight and overly explain the issue to get the vehicle covered with even a normal warranty and usually without any contact with a mechanic or technician. Not at Morries Minnetonka Ford! They even took care of it in record time, even with supply chain issues. They had it done the day I thought they were going to start working on it, just 4 days after dropping it off. My friend is having similar work done to his van elsewhere and they've had his van for 3+ weeks.

This Is The Way

Omavi Slaughter was an amazing salesman. He asked me what I was looking for and what I could pay monthly and from there he found me my new car. He took care of the car by cleaning it up and filling it with gas and letting me test drive it. Then Al Maze my financial guy got me approved for a great interest rate and applied the offer that me and Omari had agreed upon onto the new vehicle. Al is a financial wizard and both him and Omavi are huge assets to the company as a whole. I will be buying my next vehicle from Morrie's Minnetoka Ford. It was a great,pleasant,and easy experience,and I got full coverage and low miles for peace of mind.

Pam Onyambu

Buying my new Ford Lariat was seamless. The sales person was experienced and gave me all the information I needed to buy the Truck. I was amazed because the staff worked past office hours just to make sure we are able to finish the purchase , get all the information we need and drive the Truck home!

michael pint

Thomas was awesome and the whole process was quick and easy

Ralph Galloway

Kyle our sales person was exceptionally professional and very responsive to our needs. We were impressed with his kindness and his breath of awareness of the Ford truck product. And we appreciate it much The conversation with Edwin the finance representative. He too was very knowledgeable and helpful in walking us through the various options. We came away pleased and satisfied with our all around experience. Thanks Ralph Galloway

Claire McGhee

I took my car in for a road trip inspection. I worked with Daniel Schneider who was amazing! He not only helped me with my service but I was also very impressed by how detailed he was. I got the complimentary maintenance inspection and was made aware of what needed to be dealt with ASAP and in the near future. Morries Minnetonka Ford are very professional and will put the utmost care for your car. I would totally recommend them to my friends and family.

Ryan Maas

I’ve purchased two vehicles from Morrie’s now, and they make the process as painless as it can be. The salesperson that I worked with was super flexible in communicating via text, phone or email, and brought some great options together before I ever stepped foot on the lot. So when it came to making the final decision it was a quick process.

Paul Calatayud

Morries was a fantastic experience. My sales team was very responsive and worked with me in making my vehicle. the management team was also part of my process and enjoyed the way they approached the transaction.

Philip Sweetser

Morrie’s Minnetonka Ford promised me to get an oil change, tire rotation and multi-system check done in about an hour. They did it, spot on. The internet was working well, and their waiting area was clean and convenient. The car was washed clean and ready. The only hiccup is that they never seem to know I bought the oil program when I bought the car, which covers the oil change part for three years, and I have to remind to look to correct the charge when I check out each time. Even so, the service is great.

Samantha Dills

Skylar did an incredible job of helping us pick the perfect vehicle! He took the time to make sure we were informed about our decision and able to make the best decision for us. Would definitely recommend and use him for all of our future vehicle purchases!

Eric Simpson

Max my salesman was awesome! Gary the sales manager was great! Service desk guy was great. Nate in finance was phenomenal. No complaints at all. Highly recommend.

Katie Pohl

Out of towners! This place was super awesome to us! We are from out of town, traveling to the Twins Cities for the Twins home opener. Halfway through our trip our car was having some acceleration issues.. We called the nearest Ford we could find... Morrie’s Minnetonka Ford and they were able to get us in the next day (that doesn’t happen where we live) we dropped our Ford off that night, Jake was awesome helping us figure out how much it would cost, and if we were even going to make it home in the next couple days! Seriously. They made it super stress free for us! You’re definitely in good hands bringing your vehicle here.

Christina N

I took my Ford Focus in to get 2 recalls done, one was pretty urgent considering it can’t shut down the vehicle with no warning! So I’ve called a couple different locations and Morries Minnetonka Ford is the only location that seemed to answer the phone! I scheduled an appointment for this week and they were extremely nice! I didn’t expect them to wash my car either and they did! 10/10 recommend them!

Larry Kanarski

Excellent all around! Rick (sales) returned my call within five minutes and was able to show me a 2020 Mustang less than an hour later. Rick was knowledgeable and very personable. I felt like I was talking to a long time friend. Most important to me is price. I have bought 3 Mustangs from Morrie's in the last 10 years. No other dealership can beat there up front pricing!

Mike

Morries unfortunately continues the Race towards the bottom for dealer services... Went in for a recall notice/service. As an additional request; since the car was in and the radio wasn’t working I wanted them to check on it. I had them attempt multiple fixes in the past 5 years and had them charge me for each attempt. (They just pull a fuse and the radio works for a few weeks until it locks up again) like every prior attempt to get a diagnosis and fix they “unfortunately” couldn’t find records on a previous attempted fixes on my car for this issue so they wanted to charge me yet another one time diagnosis fee. The showroom, maintenance office, and waiting area was immaculate though. So I guess I know those fees are paying for their day to day creature comforts.

Sarah Zahler

Rick was the best. Best car buying experience I’ve ever had.

Rachel Parsons

I had gotten in a motor vehicle accident Friday 02/12 and I was in contact with Lariah the next day. I told her what my must haves and price range were and she did an amazing job finding me a handful of options to look at. I was hooked on one model and she showed me a different model that she was certain I would love and she was absolutely right! I purchased the vehicle last night and could not be happier with my choice! There was no pressure and only support with their team, they made sure everything was tripled checked and safe ready for me to drive away. I appreciate her so much and the hard work she put in.

Jesse Regis

Great customer service. Martin was amazing! Martin went above and beyond to get me in and out with the car I wanted the same day even drove it to my house when there was a mix up with paper work! I would recommend Martin to anyone!

Robert W. Reutiman, Jr.

I ordered a Ford Maverick hybrid from this dealership on June 25, 2021 and took delivery on February 10, 2022. It was worth the wait. Meanwhile I read many many reviews on Maverick Truck Club and learned that some Ford dealers were marking up special orders and/or scrimping on trade values. Morrie's Minnetonka Ford did neither; it honored the original MSRP order and gave me fair value for my trade. And salesman Rick Zahler was knowledgable, personal, and gave great service (including setting my Maverick radio to a good country station). Kudos to both Morrie's and Rick.

Mathew Reid

Stopped in for the first oil change on my recently purchased 2016 F150. Daniel Schneider was very professional and accommodating, and the rest of his team did a stellar job. I also harassed the parts Dept while I was there, and after some light searching, they did successfully identify (and had in stock) the specific part I was trying to find. At the end of the visit, I launched an assault of questions at Daniel, regarding services and when certain things were required (trans, differentials, T-case, spark plugs, etc). Smooth & professional, answered all my questions with a smile on his face. Great job to all involved!

Shukri Yusuf

I went to the office because of recall issue on the passenger door last Friday n met Ryan who was extremely helpful and respectful. He was able to take care of the issue in a short period of time. Very kind and a loving human being. He gave me another car to use it until my car is taken care off at no expense. I can’t thank him enough.

Danielle Witschorik

From day one my experience has been truly amazing! My sales woman, Lariah, has been so helpful, and has given me A+ treatment. Can’t recommend Morries Ford more!!

Dan Kolmas

I chose Morries because they gave me the best deal, most for my trade in, best interest rate, and even drove it to me the 400 miles at no extra charge. Very friendly group of people. My local dealers couldn’t touch the pricing or service offered. Easiest car buying experience ever!

Cameron Williams

daniel greg and brian are hands down the best team in the business and made me feel appreciated and confident in my purchase, thanks guys

Jared Wendt

I enjoyed working with Casey in sales on the purchase of our Dodge Durango. When we came in to look at the vehicle, he helped us put car seats in to make sure they fit and was happy to sit in the back with our kids on the test drive. He was easy to work with and very helpful. We were very happy with our car buying experience at Morrie's.

Kc Kolstad

The process took way too long, we arrived at 3:30, test drove one car that we decided to buy, and it was after 7:00 before we were able to leave with the new car. If the pinch point is finance, then they should hire more people to complete the paperwork. Otherwise, the salespeople there were very friendly and helpful.

Amy Gerster

I had a very good experience with Morrie’s Minnetonka Ford, starting with the person who scheduled my visit, who was polite and helpful. Tyson checked me in right as I pulled into the service center and kept me informed as they worked on my vehicle over the course of two days. No surprises when it came time to pick up my vehicle, except that it had been run through the car wash!

Mark Dorn

I always experience knowledgeable and professional Service Staff at Morrie's Minnetonka Ford. Customers receive a warm welcome from the Service Team when they arrive. They explain everything that was performed on your vehicle and make you aware of any problems. And let's not forget about the free Car Wash that is included with any Service performed. Thank you Morrie's!

Debra Renfro

Both Sam and Thomas went out of their way to find just the used vehicle I was looking for.

Jasmine hookom

Chris and Drake were very helpful when helping me to choose what car. And Nate was helpful with the financial aspects. Overall great experience. And I got to take home a really nice car that I was/am excited about.

Ronald “demule2” Muller

Great service, friendly knowledgeable staff that know what they are doing. We have leased several cars over the years and always have them serviced there as well. I would highly recommend them.

Owen Brown

The service department is clean, the work done is good so far as we can tell, and I feel confident that the service department will maintain your Ford vehicle in the manner in which the manufacturer recommends. The reason that this did not get more stars is because repeated calls to ask Morrie’s about aftermarket parts (A Blindspot detection system which our C-Max does not have) did not get returned in a timely fashion. Although this is clearly a first world problem, it was an inconvenience.

Julie Huspek

I didn’t buy my vehicle from this dealership but I have used them for service on a few occasions. Their service from the time you schedule to the time you drive away is top notch! Courteous and professional! When buying another car this will hands down be the place we go!

Christina Hall

Arun was our salesman and was fantastic from start to finish. He took the time to explain the process to us and kept us updated while we waited. The finance team was wonderful and explained every option we had in detail. Great service, honest, transparent and very wonderful team to work with!

Joe Siewert

My wife and I had one of the best buying experience of our expedition. Brian and Martin are top notch and very experienced and very helpful i would highly recommend going to see them.

Nancy Drake

Morrie’s is a great place to buy a car. This is my second car with Morrie’s. Rick and team were incredibly helpful in finding the car to meet my wishlist. I appreciate their time. They are also very good communicators and want to make the process as easy as possible.

Georgianna Smith

Our sales person Lariah Fox was Awesome! Our experience buying our new F 150 was super fun and Lariah totally met and exceeded our expectations. Her knowledge of trucks and her willingness to find us just what we were looking for made our visit at Morries worthwhile. I would highly recommend Morries Ford in Wayzata.

Tom Johnson

My service advisers name is Tyson Kerkhoff. He did a great job of keeping me informed during my appointment. I needed help with an extended service contract on my Mustang. He took charge and got my repair covered quickly . With great people like Tyson, I'll keep coming back.

Morgan Davis

As always, we got great service at Morries. Rob went above and beyond to help us get a car when we were in a really unique situation and were struggling to get a vehicle elsewhere. Everyone is always so upfront and I feel like I can be honest with them. It’s nice to have a place to go where I know I will be listened to and not judged.

Calvin Littlejohn

Customer service is everything to me when spending my hard earned money. From sales to service their friendly staff and attention to detail is why I've been a long time repeat Customer when buying business & personal vehicles at Morris's Minnetonka Ford.

Lindsay Ramirez

This dealership is AWESOME. Kyle, our sales guy, was great. He was funny, personal, and knowledgeable, went above and beyond. The sales manager was great as well as the finance manager. I love my Explorer ST. Overall experience: 💯

Mark Guck

Morrie's Mtka. Ford has always treated us well. Service is always quick and complete. I don't have to worry about anything being overlooked. Special service offers are a welcome perk. Overall we are very happy.

Jami Jepsen

From our sales person Casey, to the Used Car Manager Ryan to the General Sales Manager Brad to the Finance Department Cal, the service was second to none. These guys will help you every step of the way and even beyond. We stopped at the dealership on a Thursday, found the car we liked, told them that we are closing on our refi on our home the next day, . Brad, the General Sales Manager advised us that we may want to check with our mortgage guy to make sure us purchasing a vehicle the day after the closing won’t be a problem. We were highly impressed by this. It’s not to common you have any sort of sales person look out for you in that way. My husband and I are extremely impressed with Morries Minnetonka and highly recommend them. We’ll definitely be back in a little over a year when the lease is up on Our F150! A HUGE thank you to everyone at Morries Minnetonka for making out purchase an enjoyable experience.

Rick Cornelius

Sam did a good job without any preassure and went out of his way to be sure I was happy will everything about my truck purchase

Boesen Stephanie

Morrie's dealership was the best experience I have had purchasing a vehicle! They cared more about my needs than making a sale. When Caleb Bemis asked me "What will it take to earn your business?", I was speechless for a moment. I have never been treated with such kindness and respect. Nate Stallings took the time to answer all my questions and not once did I feel pressured. Thank you for helping me find the vehicle and financing that met my needs! You made my Christmas much brighter!

ismjmary

We had a great experience with Ryan and Roberto at Morrie’s. After viewing used cars at a couple Luther dealerships that were not as much of a bargain as expected (tacking on extra cost for paint protection that they said has already been applied; not up front about damage report), at Morrie’s we got a 2017 used vehicle in excellent condition at a great up-front price.

Matthew McCabe

I recently purchased my sixth vehicle with Morrie's Minnetonka Ford. From leases to purchases, in recent years I have worked with Rick Zahler on F150s. He's a great salesman to work with, personable, fun, and most importantly, fair. Highly recommend.

Sean French

I was happy with my experience with Kyle Stover and Josh Sternau during the day I picked up my vehicle. But between March 6th and August 19th I was very disappointed with the service. I did not receive any updates on the status of my truck. I had to scrap around the internet to find ways of getting information. Also I have not received the Amazon gift card that Ford was giving out.

Kris R

Eric and the staff were very straightforward and professional I was in and out with a brand new car in just a couple of hours. Thank you! Job well done will see you soon!

Mark Hein

Easy transaction that started in their website. Really well trained staff.

Lisa Boyd

Sam was great to work with and Brian in finance was quick and efficient.

Kimberly Bautista

Very clean place, clean restrooms, and a somewhat comfortable atmophere. I felt like the staff took a little longer to get things done. Vehicle was definitely NOT as photographed/described in the online photos. Once we pointed out the issues with the car and that we would not like to buy it, you can tell the staff got a little hostile and rude. We were told the vehicle wasn't inspected yet so we had to wait, then when we stated we could leave and come back it was "oh, I guess they did inspect and clean it already." Which was not the case because the car was very dirty, had receipts, fries, and car parts inside the car! Beautiful cars on the lot, but pushy staff never gets you anywhere!

Akia Perry

Such a great place! This was my first time buying a car from a dealership and I think I had the best experience I could have received. Justin Do was my salesman and he made everything so easy. He made me feel comfortable from the start. Everyone else there that helped me was awesome!! Definitely would recommend this dealership.

Trampas Houglum

When we entered the lot, Nick was the first to greet us at the vehicle we were looking at even though they weren’t officially open. He was fantastic! No pressure to buy and very helpful! Shane the finance guy helped get the payment to where we needed it and answered all of our questions. They truly wanted us to get the best deal. A couple of small concerns with our vehicle but Nick took care of it! We never felt uncomfortable or pressured! I wouldn’t think twice about buying another car from them!

Sarah Dhar

I love bringing my car to Morries. I always feel well taken care of! The recall process is so easy and wonderful, not to mention their lobby is comfortable and large.

William McCann

The service team not only handled my warranty transmission replacement smoothly and efficiently, bu alerted me to other issues, which were also covered under the service plan, saving me a return visit. Katy and the rest of the team were a pleasure to work with.

Jennie Bean

Rob was super nice and helpful, so was Al the finance guy got me a a better deal than my credit union! Love my new car!!!

Marti Biegler

Very good at estimating the time it would take. Oil change costs more than anticipated. I wish they would send all information to me rather than my husband. I have attempted many times to correct this. I drive the car and deal with the service calls. I would like to be the name on the emails, etc.

Sarah Nelson

I called to make an appointment for them to fix my hood on my Explorer, and they got me in right away, and were professional from start to finish. Chris and the guys in the service department kept me posted the entire time my car was in there. The end result turned out better than I expected. Thanks guys!

Judd Hofseth

I've purchased a car and 2 trucks from Morrie's Minnetonka Ford. The sales people have always been very helpful and the service department has been great. We will definitely be back when looking for our next vehicle.

Breanna Bielefeld

This dealership is awesome! They work with you, are very honest and do the best they can to help you out. The staff is very prompt and respectable. I have never worked with a better dealership in my life. Thank you morries minnetonka ford!

Suzy Preston

Morries of Minnetonka is wonderful. No pressure tactics, very friendly and helpful. Rob our salesperson was so nice to work with. We would definitely would recommend Morries of Minnetonka and Morries of Brooklyn Park. They are very good reputable businesses.

Kathryn Lauritsen

Kyle was great but it took so long to wrap it all up. We decided on our vehicle within the first 30 minutes and were there almost 4 hours. The financial part of the deal has GOT to be sped up. Each time Mo would go back to get what we requested it took another 20 minutes. We should have been in and out in 2 hours with our credit and payment capabilities.

Richard Marten

My garage and side view mirror got into a fight. I stopped by Morries in hopes they could try to do a quick fix. They were extremely courteous and had a tech look at it immediately. They said they would squeeze me in and I was in and out in less than an hour. Thanks Morries. Restored my faith in customer service

Shelby May

Positive experience, easy scheduling, waiting felt clean and safe. Price was mildly higher than expectation, but I understand increased costs for sanitation and good service. I felt that the discussion and report that followed the service were clear and honest.

Eric Swanson

Nice remodel job. Always friendly. A bit disappointed that some of my warranty replacement concerns are continually ignored. They say they will call me back but then never do. Also, please stop playing country music so I can sit here in the waiting area without wanting to kill myself.

Tracy Fix

A great Morrie's experience from.. Max H, Nate S and Mo. Felt welcomed right away. I appreciate them listening to all my questions and concerns. As always, Morrie's is terrific.

Uchenna Omeoga

All of the staff was extremely friendly and helpful when assisting me with my first purchase. I appreciate the entire team there and would happily go back for any future vehicles I need to purchase.

Michael Olson

At the end of the day this is a Dealership not a private seller so do your homework. Saying that I’ve gotten two vehicles through this dealership. A 2016 Fusion and a 2018 F150. I was satisfied each time. When I had to swallow some pride and bring back my F150 I left feeling like they really helped me out. When I can swing it I plan on dealing with these people again. Thank you all!

Michael Boerner

Brought my car in for a transmission flush and a PTU drain/fill, and it was a positive experience. At $440 with new wipers, this dealership is a little pricier than others in the area but I'm sure that's because they don't have a Quick Lane. After about 2 hours I was on my way in a freshly washed car.

Carolyn Bramley

Paul and everyone at Ford was great to work with!

Roger Lundeen

My service person Daniel us an exceptionally attentive person. He is knowledgeable, personal and keeps me informed of my service being performed. He gets right to the task at hand and stays with the task up to completion. I really enjoy working with Daniel.

John McArthur

Very helpful staff and knowledgeable about the market. Helped us manage two unwanted cars and set us up with the exact vehicle we were looking for. I would recommend to anyone looking for a new car.

Jen Plemel

Had 100k service done along with some recall work. Kept 1 day longer than planned, but overall great work and service. Appreciate that for concerns of pandemic/Covid19 they arranged to pickup/drop-off of vehicle from my home.

Dylan Quale

We purchased a 2020 F150 during the COVID-19 pandemic. Our sales consultant, Jon was awesome to work with. He made the process hassle free and kept his word on every detail. We will definitely be back to Morries for our future vehicle purchases.

Eric Royce Peterson

The new building is great. Service is clean and prices competitive. They were able to handle everything via text and email, even when in the building, which made reviewing recommendations and selecting what work to do very simple and without pressure.

John Reily

I worked with Sean Crowder and he was great. He made the buying experience smooth and easy. He answered all my questions with knowledge and confidence. I would highly recommend Sean for your next vehicle buying experience.

Laura Imig

Took my car in for an oil change. The staff made sure I knew exactly what was going on and how much everything would cost up front. No pressure to do anything I didn’t want to do. And let me know what was recommended with pricing! Great job! I’ll be back!

Jack Reed

I had tried other dealerships in the past, and Morries Minnetonka Ford took it to a whole other level! Everyone there was professional and courteous and kept in constant communication with me through out the entire purchase process. Fantastic job!

Rich Reynolds

From the moment I drove into the Morries Service Department, Joe Hanson handled everything exceptionally well. I waited in the new customer lounge while my truck was being serviced, got work done, and before I knew it my truck was done and I was driving out with a freshly washed and serviced vehicle. Thanks Morries!

Mike Gray

Ryan was exceptional in finding me a truck as my previous lease was with bring down. Although his role was used cars, he hung in with me with my many questions. I will continue to work in the future with this dealership location, because of managers like a Ryan!

Taylor F.

Best buying/trade in experience I’ve ever had, Rick Zahler and Brian Swan were absolutely awesome to work with!

Natalie slaughter

Peter made everything go really smooth. Thank you!!!

Rachel Recknagel

Service was excellent, good maintenance recommendations, good lounge for waiting. Only complaint was that the guy working with me would not maintain six foot distance. At least masks were worn correctly.

Sherry Lepage

They had several appointment options available. They listened to all of my concerns with my car. Everything was looked at & documented. Fortunately all was good, its a new model. Ron, the Service Advisor, was very helpful.

Mike 33

Great experience from inquiring, purchasing, financing…No pressure, super easy going, highly recommend. Miguel helped me out and was great to work with.

Joel Van Risseghem

Brought my 2008 Lincoln Navigator in for rear shocks and they ordered the wrong set twice. I was without my vehicle for over one week. No loaner vehicle. They finally received the right shocks and the vehicle rides smooth.

Pat O'Malley

I have worked with Sheila on several occasions. She is great to work with and gets me all of the information I need. The video's that the mechanics make are a great tool and very helpful.

Kenneth Pittman III

Thank you Rick, Caleb and Brian for the quick and easy process and Amazing customer service. Best dealership in the world.

Abbas J

Excellent service every time we go there. Extremely professional, courteous, and they tell you upfront your issues with the car if any. I've never left disappointed.

Andrei Petrusevich

Got my 2022 F-350 King Ranch . Ordered new. 2 month later drive it off the lot. Everything went smoothly. Will do business again.

conner cenaiko

I will say they are a good decent shop, I ran into issues after warranty was up that should have been caught, but they made it right and covered the problem. The managers are on top of there customer service, down the road I would consider buying another vehical from them.

Craig Felber

Samuel, our sales person and Gary, the sales manager, were very helpful and good to work with.

Jill Provancha

I have been a customer of Apple Ford for many years, but Morries earned a new customer. They beat Apple Ford's offer and were extremely helpful throughout the whole process. We are customers for life now. Thank you Nate Stallings and Morries Ford.

Danielle Hau

Great experience! Had to get my car serviced and they provided a courtesy car for the whole day. They also gave me a complimentary car wash and were very kind and easy to work with.

Whitney Peters

The service here is the absolute best! Got in and out quickly because of the knowledgeable salesman who obviously knew what he was talking about. He also took the time to answer all my crazy questions. Gave me several options and introduced me to leasing. Never been happier with a car dealership or a vehicle! Thank you, Morrie's Minnetonka Ford!

Amy Frame

Had an excellent experience here. Very professional. Easy to work with crew. Cesar was great! No pressure, worked with us to find the best deal for us on a trade in and purchase.

Shane Justen

I purchased a new F150 from Morrie's in Minnetonka last week and I can't say enough about the dealership. Honest pricing right up front, none of the whole, "let me go ask my manager..." garbage. They have more inventory than any other dealership in the area, and trust me I searched around. The most options I could find at any one dealership for roughly the vehicle I was looking for was a few places that had 2-3 options; Morrie's had 8 in stock. I drove one, looked at the options on the rest, and the salesman talked me into buying the cheaper one because it fit my needs better! No commission sales makes all the difference - no pressure for things you don't need. The financing crew was prompt, efficient, and also didn't try to pressure me into garbage I didn't need. They showed me my options and actually took no for an answer without any further discussion. The manager also came over and discussed financing options and went through it line by line with us to give us the best choice for our situation. They also gave me more than I was expecting for my trade in. If you want a nice vehicle for a fair price and no pressure - this is the place. I'll be back every time I need a new vehicle. Thanks Morrie's!

Wendy Deane

A great team that works together to help the client.

Adam Beck

I have now purchased two vehicles here and both experience were great. Both times they took care of concerns I had with my new vehicle at no charge. Their Buy Happy program is worth the price just in oil changes. Highly recommend.

Silvino Garcia

Great customer service. Christian was beyond phenomenal. Very patient and polite. Help me get what I wanted. I really recommend everyone going to Morrie's Minnetonka and getting a car from Christian he's great. Thank you for my Ford Fusion. I love it!!!

Jeremy Danner

This one of the friendliest dealerships I have ever been to. The entire staff was helpful and knowledgeable. The first time I can actually say I enjoyed buying a car.

Ashley Wright

Amazing customer service! The person we worked with, Tree, was so patient and listened to what we were looking for! She got us the perfect car for our growing family! I’d recommend her and Morris to everyone I know!

Virg Hammack

Excellent prompt service. Price was exactly as stated. Vehicle was complete on time as promised and washed. Service Consultant was extremely professional and went over all with me full explanation of work performed, charges, and needed services.

Chris Mickolichek

Everything went very smoothly for my oil change. What was SUPER annoying was the 6 phone calls to my cell phone and work phone 2 days later by some customer service follow up. Why are you calling me at work???!! Please stop with the follow up stalking.

Michael Bakeman

Thank you! Lariah Fox and the Team at Morries Minnetonka Ford for finding me the perfect vehicle! Lariah was wonderful to work with and a real go getter, she found me a car at another dealership and drove there herself, picked it up and delivered it to me that day! Fantastic experience! Thanks Lariah

Samuel Gordon

Chris was great and worked hard to accommodate us. We went in to buy one car and came out with two. The total timing of the entire deal wasn’t great but was to be expected.

Aaron

I worked with Drake, Gary & Brian through the order & build process. Good group of guys that took care of me from start to finish.

Eryn Anderson

I recently purchased a car for the first time and the staff here was increasingly pleasant and helpful. They even checked out my breaks after another repair place said they were in need of expensive repairs (less than a month after I purchased the car) and discovered that the other place had been trying to rip me off. I would definitely recommend this place to anyone looking for a new car.

Steve Schwalbe

I like the service you gave. I did not have appointment with you. But you were able to get me. And not only did you fix the light bulb. You ran a car check. And you could find one thing wrong and took care of of. Will I be back and I say yes😃 …

Arun Seeley

As soon as I chose my truck, they got me the best deal possible and got me in and out as efficient as possible. Love this dealership and I will always come back for a new vehicle purchase.

Dario Chavez

It was a great experience. I purchased a used vehicle for a fair price. Everyone was very helpful and didn't feel presssure to make a decision on the spot which is what I liked.

Chris Hart

I don't have the best credit due to a repossession after losing my job a few years ago, but Morrie's did everything they could to get me financing for a car - at a lower APR than I was expecting! They also did everything they could to get me the most for my junker trade-in and down payment. John and the rest of the team are excellent, friendly, professional, and personable. They also went above and beyond service wise. I went in to submit the title for my trade-in (John came out to greet me at open when I stopped by early to beat the Labor Day rush),, and I expressed some worry regarding transmission issues I'd heard my model of car having. Without skipping a beat, he lead me back to a desk on the floor and the gentleman who helped us (I apologize for not remembering his name) pulled up my car's manufacturing date and gave it to me with a smile. We talked for a while, and I left the dealership with much less anxiety than I had arrived with. Manufacturing date and plant in hand, I've been able to make sure that my car specifically isn't likely at all to have transmission trouble. And even if it does end up having trouble down the line, their CPO cars have great warranties. Honestly the best car shopping experience I've had at a dealership. I wasn't made to feel like I was a burden, or that they were trying so hard on a hopeless case. Dare I say, my favorite customer service from a dealership.

Harshpal Narang

Morries Ford was a wonderful experience from the get go.. I wanted the Bronco the minute it was launched and made my reservation right away for the Outerbank Sasquatch trim with Morries Ford.. As we all know the Bronco had a ton of supply issues and my order got fulfilled just yesterday.. I owe a big thanks to Max Hammarland and the Morries staff for there relentless support throughout this process.. they always kept me on top of the updates on my reservation and also worked me finalizing and later updating my build to get mine sooner than 2022 model.. I'm thankful and appreciative of them for an amazing customer service and deligence when it comes to my order.. I strongly recommend them for there honesty and drive to deliver awesome service.. Thanks Max and thanks Morries Ford.. my Bronco is a beauty..

Tracy Morgan

Such a great buying experience! Very friendly and knowledgeable staff and no pressure! We will definitely be back for our next vehicle purchase! Thanks Morrie's!!!!!

Bryan Clark

First oil change for my mew truck - service was excellent and very efficient. Will definitely be back to Morrie’s Minnetonka Ford for future service. Thank you!

Nemesis Sanchez

Great customer service I have been to other dealerships and have not encountered this service Christian was helpful and knew what I was asking and look for the right vehicle for me recomendable if you go ask for him he will help you and make you feel comfortable

Lee “Turbo” Holt

Recently had my car serviced by Joe Peterson and his team. They did an excellent job and in a timely matter. Again many thanks for your top notch service. Highly Recommend!!

David Biesboer

Everyone at Morrie's treated us well and politely as we purchased a used vehicle. Kudos to Cesar Gomez, our sales man, for making our purchase easy and enjoyable.

Jesse Geiger

Couldn't get into a different dealership even after calling ahead. Called and was able to get right in for an oil change. Great service.

Nikki Asmus

Ryan made trading in and purchasing a new vehicle incredibly easy and stress free. Always prompt in returning calls, and found me the vehicle I was looking for at the price point I wanted. Couldn’t recommend this dealership more!

Noel Annand

Great buying experience with kyle. He helped with the whole process from custom ordering to receiving the vehicle. I would recommend him to anyone.

Timothy Smith

Had a good experience with my car purchase. I did research, decided on what I wanted and went to buy it. On arrival I asked them to cut out as much of the BS as possible in the car buying experience and they listened. I was in and out pretty quick and painless. Yes, vehicles cost a ton of $ but who seriously wants to spend a bunch of time fighting over a few dollars? They have good pricing and great service. Love the free car wash deal too! Thanks Morrie's!

Aaron Coker

They came and picked me up in the car I was interested in when my car broke down. I bought the car and the perks of buying from Morries are great. Free car washes and great service

Senior Scientist

Couldn't be happier. Not just because I got a great vehicle at cheapest price but because of their customer service which places you at the center of their business model, well done! I say this with all sincerity: I won't buy anywhere else--including my whole family. Just wish they dealt in more than just automobiles; their customer service is that good!

Randall Boom

It was easy to make an appointment. Service people where very polite and interested in understanding the problem. I was kept informed and had a direct nitro service person. I would highly recommend Morries in Minnetonka for service.

Nester Dewalt

I worked with Casey and he was great. He was very knowledgeable about the vehicle I was interested in, and wasn’t pushy or aggressive. Great service overall at Morris’s.

Jill Prokofieff

Morrie's service is amazing. They take such great care of my Mustang! Always friendly and they get the work done ahead of time.

Janette D

Kyle was great. Super patient and got me into a car that I love. Finance guy had a great sense of humor and got our paperwork done in a jiffy.

Stephen Anderson

I went to Morrie's Minnetonka Ford for an oil change in our Ford Fusion. The work was completed quickly. I strongly recommend this dealership to anyone.

Clark Schmidt

Quick and easy process for my new truck. Had it in stock, applied for credit online, and all the paperwork was ready for me. Quick, friendly and professional staff.

Paul Daniel

Worked with Casey on buying car today and he was the best! Informative, professional and easy to work with. I would recommend to anyone looking for a preowned car!

Eleno Diaz

Got 2 cars from this dealer ship and Robert was so patient and helpful in every way shape and form. We left as happy customers and will be coming back in the future! Thank you.

Nathan Rosch

I really had a great experience when I went in to look for a car. It's usually a hassle but my salesperson, Justin Wiley, answered all my questions and more. I can't recommend this place enough!

MN_Old_timer_bmxer996

Very courteous and respectful service advisors. Had many bad experiences at other local Ford dealers, this has been the best experience so far thanks!

Kris W

The ad represented the vehicle. I made the call to Morris’s and my questions were immediately answered. We arrived and the vehicle was inside due to rain. The staff was fabulous.

S K

Edwin was great, got me in a car I really like, and spent time showing me how everything worked. Great experience.

Kyle Thewis

After being to another Ford dealership I became frustrated with finding a new vehicle that fit my price and needs. Morrie's by far exceeded my expectations and Jon, my salesman was excellent going above and beyond to meet my needs as a customer. I was never once pushed or felt forced into anything at all. If you are looking for great service I highly recommend stopping in to find your next vehicle.

Nate Zenker

Just bought my second vehicle from Morrie's Ford in Minnetonka. The staff is friendly, and were much more up front and honest than other dealers I've dealt with in the past. Highly recommended.

Andrew MacNaughton

Nick was great!! Super friendly, no pressure, was really attentive to my needs. The finance team did a great job holding my hand through the process and making sure that I got the package I was looking for and finding a lender and great rate. Best car buying experience I've ever had

Crypto Sxoul

Very professional, the individuals they have working their obviously take pride in what they do. This location is quite effective in all aspects and division of services we have bought both our vehicles here and get one them serviced through warranty.

Kyle Eliason

Josh (sales associate) was very easy to work with and I am very happy with my purchase. On the whole, a positive experience. Only negative was the car I was interested in test driving wasn't available until 90 minutes after my scheduled appointment.

Craig Seydel

Always easy to work with. Get a better price there than anywhere. As with anything always do your homework first. I drove all the way from Ely to buy a car there. We worked out a deal over the phone that was much better than the local dealer. I have now bought 3 vehicles from Morries. This last one happened to be a lease. Every one in the dealership tries to make you feel welcome. They even let us bring our dog in.

T.J. Reidy

I want to take a moment to appreciate both the deal I got and the service I received. BEFORE YOU PURCHASE A VEHICLE, YOU SHOULD PROBABLY STOP AT MORRIES FORD of MINNETONKA FIRST! As many know, buying a car can turn into a stressful, annoying, super “salesy” experience. I was shopping for something fairly specific- trolling the internet for months, and looking to do a trade on my current vehicle which had a lot of aftermarket upgrades. The previous weekend before my purchase I visited a big name dealership. The vehicle I was interested in purchasing (a 40k purchase btw) had been shown to me with a promise to be reconditioned. Side mirror was broken, under carriage was ripped up, and it needed some mechanical work. After going back and forth with the sales associate for a week, they explained to me in short that if the cost to recondition the vehicle was around 200 dollars- they would- but if it was closer to 800- they wouldn’t. On top of this, the salesman (who had to consult his manager 50 times and never introduced himself to me) kept trying to get me to commit to a payment I wasn’t comfortable with before letting me know if or if not the vehicle would be reconditioned. When I addressed my concerns, the salesman became argumentative, explaining the dealerships needs and not addressing my concerns. He even raised his voice and people were staring at us! On the other hand, I found the deal I wanted online through MORRIES MINNETONKA FORD. First off, the vehicle purchasing price was probably one of the most competitively priced vehicles- almost 3k below KBB pricing. I was met by sales associate, Casey. He was genuine, a great listener, and just honestly didn’t feel like a salesman- the way sales people should be. Throughout the process Casey consulted his manager, Ryan, as Ryan was going to be involved in with my trade. Ryan made himself known and became involved- he wasn’t the guy behind the scenes. He drove my vehicle with me! We discussed the work put into it. He actually asked me to value the vehicle and the components added as he came up with a fair trade value for my vehicle. All in all, the two stayed with us 45 min past close. They could’ve chose to try and close me that night, however they thought it would be best to come back the following day to consult with finance. The guy from finance was incredible! He had agreed to get me a monthly rate- when he couldn’t get it- THESE GUYS DISCOUNTED THE COST OF THE EXTENDED WARRANTY TO GET ME THE PAYMENT I HAD WANTED!!! It goes on- the car was detailed immaculately, the paperwork guy was quick and hysterically funny, Casey was great with my girlfriend, etc. THIS IS THE WAY CAR BUYING SHOULD BE. I oversee sales teams for a living, and I would want any of the guys at MORRIES FORD of MINNETONKA on my team!

Katie Cooper

This is the best dealership I have been to in MN. I would Recommend them to anybody! Brad (Kreiss) was so helpful and his team really went above and beyond.

Bruce A. McComb

We found a number of vehicles that would meet our needs at pricing that was very competitive. John Parker was a great salesman. The service facility looks great as well.

Kyle Miller

The staff is friendly and knowledgeable, but the service department seems to be backed up every time we bring our vehicles there. We make appointments for a basic oil change and tire rotations, and have never got out of there in less than an hour. We were told the fastest way to get quick service was to come right away at 7:00am for a walk in, so I did just that and was turned down due to how busy their service tech were already at 7:00am! At that time they told me it's better to make an appointment. Overbooked, over-promising and under-staffed. Will be looking for another service shop once our buy-happy oil changes are up. Changed my review to 4 stars. My last visit there was much faster and a very nice gentleman got me in and out in about 50 minutes. Thank you Morrie's for the improvement!

Aurora Tapia

Edwin was really friendly and asked all my questions and concerns.

John Perry

Wow. My first awesome car buying experience in 20 years. Morrie's was great. I've never been so taken care of at a dealership before. I doubt I'll ever go to any other dealership again. Seriously, this place cares more about your repeat business than your current business. I'll be back.

Mary Denton

Everyone there very friendly and efficient. Fred who sold me my new car and Ron who made sure the rattle was fixed. Love my new escape!!

Laryssa Longerbone

Thomas and Al were excellent to work with!

Carter Koleske

Great sales people and a wonderful selection. Always ready to go above and beyond to put the customer first. Highly recommend this dealership.

Reid Swanson

It was my first time at Morrie's and I had a great experience. The salesman, John Calvin, was honest and accommodating with me when trading in my '07 Edge for '13 Edge. I would go back to purchase another vehicle any day. Well done!

Chase kieke

I worked with Justin Wiley and he did an outstanding job being patient during my purchase and getting me out the door in the car that I wanted. Also the finance department was great to work with. Thanks for the great experience guys!

Casey Van Pelt

Omavi did a great job of helping me find my new vehicle, nothing but good things to say about him and Morrie’s Ford! Thank you guys!

Michael Cancialosi

Recently moved the MN and needed some work done on my explorer. This was probably the best car service experience that I have ever had. I know where I am buying my next car.

Erin Gerdts Milbrandt

Nate was awesome! Very knowledgeable, and showed us great options, and every detail that we needed to know! Rode out with a brand new bad a$$ vehicle! Thanks Nate!

Christina Wallraff

Amazing service and they were able to accommodate to my requests/needs!

Molly Koenen

Rob at Morrie’s in Plymouth, MN was incredible. Thank you for making our experience so awesome and seamless, Rob!

Sean Nelson

Edwin was a great help and very knowledgeable. Would highly recommend!

Elizabeth Wallner

I have had the best experience leading two different cars from Morrie’s Minnetonka Ford! My sales consultant Kyle has worked hard to get me in the car I wanted for the best price possible. From the service team, sales, and financing departments I thank you for making it such an easy process!

Joel Manns

Buying my new Mustang was a great experience. No pressure, just honest answers to my questions and a very fair price. Great service when I took delivery and they have been very helpful with taking care of things after.

Robbie Zagaros

I worked with Nicholas Bohanon and it couldn't have been better. I went into the process not knowing what I really wanted but Nicholas walked me through it and sold me the car that fits me perfect! Customer service was excellent and the information that was given to me throughout the buying process was very clear! Overall I am happy with my experience!

kevin johnson

I had a really positive experience, but I was prepared to purchase a vehicle after doing some research. I met with Rob and Rick I believe and it was one of the best car buying experiences I've had. They were polite, accommodating to my schedule and did not pressure me into or use underhanded sales tactics. I would reccomend the morries locations to all. If you had a bad experience or read of one on these reviews, I would take it at face value because you are only getting one side of the story :)

Ashley Moon

We worked with Aaron R. and had a wonderful experience! He was patient, kind, super informative, and never pressured us. Found a perfect car at a great deal!

Adam Marschinke

Everyone involved was great to work with. They got the numbers where I wanted them to be. I would recommend the people who helped me to anyone.

Lindsay Kozek

I came in after finding a car online. Curtis was the sales associate I spoke to. He was so helpful at answering my questions about the car and filling out all the paperwork to get the financing done. He, along with everyone else I interacted with, had excellent customer service. They made the entire process so easy. I will definitely be going back when I decide to purchase a new car!

Ryan M

Came in for my first service with Morries recently. Very impressed with the facility, the attention to detail from the service agent, and overall experience. I was then sent via text a video of my truck showing exactly what the issue was so I knew I wasn’t being taken advantage of as well as a text link to the proposed services which I could click to accept or deny. I’ve never had this kind of experience at a service shop in my life. I would highly recommend Morries Ford for service.

Mark R

As usual, service did an outstanding job. Got a really quick appt and they completed my service sooner than expected. Hi5 Daniel for getting it done so quickly.

Steve O

everything about this transaction was great and fair. They went extra effort to finish the aftermarket things I wanted done with a very quick timeline. Roberto, young and early in his sales career, did a great job for me keeping all these things on track with my desired delivery date.

Kyle Enfield

Overall the entire process at Morries was easy and fast. Our sales rep was helpful and friendly, and made our first car buying experience a good one. The only reason I can’t give it 5 stars is because of the sales manager. We felt very pressured into filling out the credit app before we had really decided to purchase from them, and my wife’s credit score took a big dip because of it. Ultimately it didn’t make much difference since we ended up purchasing, but the customer service from the sales manager wasn’t the best.

Marcia VanCamp

Came in for a factory recall. Everyone was so friendly and accommodating. Really nice waiting area with coffees and waters, good WiFi and even tablets!

Dawn B

I would like to Thank the manager Jim M. and the techs in the service department. Every time I go there for a oil change or anything they treat we with respect and making sure that I get the best service possible. I have been going to Morries for the last 12 years and am very Happy with all they do for me. I will continue to recommend Morries to my friends and family. Thanks Again

Jerry Wacholz

I worked with salesman Adriaan Bresler at Morrie's Minnetonka Ford and while I did not end up buying from him (got a great deal from a family friend) he provided excellent suggestions and service for several weeks during my car search. Knowledgeable, low pressure, great experience!

Jami Kramer

Tyson in service has been such an amazing help - my car isn't exactly new and he has been so great helping diagnose problems and getting my vehicle fixed in a cost effective way!

Eric Rodawig

Had a really nice experience buying a car from Morrie's out of state. Nate was great to work with, and they held the car for me to come up and take a look at with a $500 refundable deposit. They even took the car off their website in the meantime! Buying process was pretty easy, and the car was really great!

Deb Ratliff

Best car buying and Service experience I have ever had at a Ford Dealer. I have tried a few others and by far Morries ranks right at the top. The employees there are like one big family and they treat you the same as family.

Kenneth DeFor

Was in the service department this morning for a minor car repair and received excellent service from both Eric Begin, service advisor, and the shop foreman. They did the work in a professional manner and I was in and out in a flash. Thank you for another positive experience at Morrie's Minnetonka Ford and Lincoln.

Kevin Trebil

Jake was very helpful. I found the car I wanted online and indicated interest. The original salesman called me promptly and gave me some information on the car. When I was going in to test drive the car he was unavailable to help me so he had Jake work with me. Jake was very helpful with the purchase. The value they gave me for my trade was a fair offer. I would recommend the dealership.

,Gary Janisch

Tanner was the Best sales person I've ever had. Rob who did much of the paperwork was outstanding. My car was prepared perfectly. These are the reasons I keep coming back Thanks Gary

Kris Peterson

I bought a car on 11.12.19 and am very happy with everything. But where I'm the most happy is the service I received from 2 people. First, my sales person Ashley was the best. I started my venture in the beginning of October. She showed me ever car I wanted and test drove almost ever car they had and she was happy to come with. She wasn't pushy or frustrated that I was so slow to make a decision. She was knowledgable about questions I had. Great person to deal with. Last, my finance guy "magic Mo" was the best. Good guy to deal with. Thanks guys. From, Mr.Clean.

Claire Kast

I worked with Mo at the Ford dealership, and while I didn't buy a car with him, he was wonderful. Very knowledgeable, easy to talk to, and no pressure. He sold me on Fords, I am a convert! :) I definitely recommend working with Mo if you're going to this dealership.

Kelley Catton-Dwyer

Daniel and all rolled out the red carpet. Super grateful! Many snafus on my side for simple oil change and your service and kindness erased them all. Thank you!

Aria Kronebusch

I just purchased a used car from this location with the help of dealer Ray Bowling. He was very helpful and seemed actually interested in finding the right fit car for me. It made the car shopping experience much easier!

Chris Vortherms

The process of ordering and monitoring the status of my new vehicle was seamless and working with Kyle was great.

nicole janssen

Wonderful experience buying our first vehicle!! Helpful, attentive and professional staff made for a smooth and fun experience. Not to mention, we love our new Escape. Thanks Mtka Morrie's!

Jamie

My experience with Fred was wonderful!! He is such a thoughtful, patient and kind person. Nothing like a typical car salesman that I have had in the past. I would definitely recommend Morrie's and especially to work with Fred!!! We'll will definitely return!

Jon Grippen

I bought my first car at Morrie's Ford and have no regrets. In twenty minutes over the phone, Chris B found me a deal for the exact car I wanted, first choice of color, in my price range. I went and bought it the next day, was there only two hours. Love my car!

Joey Watkins

The best car buying experience I have ever had. Josh was amazing. My family is growing and needed to get in a van. Josh was honest and was very helpful in selecting the right van for us. I will recommend him to anyone looking for a vehicle. The staff was also amazing with my twin girls.

Bonnie McClain

Everything went smoothly. They even had the parts on hand to fix a factory recall problem, so they just did it while it was in, which was great. Good service

Kevin Kelly

Good solid dealership. Friendly staff. Low pressure sales team except credit guy was annoying about all the warranties and gap insurance. Overall, I purchased a great car for a killer price and would recommend Morrie's to anyone looking for a car.

Bekki Windsperger

Knowledgeable sales person. He explained everything about the truck, walked us through all of the features and synched up the technology to our phones so we walked out worked. No pressure sales and feel we got what we wanted for a good price.

Brady Lee

Morries minnetonka ford had great customer service and great technicians. They were extremely helpful and worked on my truck in a very speedy fashion! Would recommend to everyone!

Zachary Bohlman

Everything went mostly well in our experience purchasing a used vehicle here. We worked with John P who was very friendly and upfront. He had the vehicle ready for us during our test drive and allowed us to take it on our own which I very much appreciate. One of the worst parts of buying a car is the awkward ride with the salesperson. Morrie's was easy to work with, the only thing I didn't care for was the insist on running a credit check to accept a personal check which I have never experienced despite having bought 3 cars that way prior to this at other dealerships which while it's their prerogative it *feels* like they just want to hit some metric for credit applications or try to talk you into financing. I don't like things hitting my credit report for no reason and this was almost enough for us to walk. They also run OFAC searches on EVERYONE which is ridiculous and not necessary by law which makes me wonder why they do it. Maybe it's only on people smart/lucky enough to not want to be slaves to banks and take out loans but I digress. So we have the car home and all seems well. In the end I'm not completely sure I would rush back to buy another car there. They happened to have the right used car and the transaction went smoothly enough. The end.

Molly Tlas

Overall, I would say I am happy with the outcome of my experience. There were a couple of perceived “car salesman” moments such as the upsell of products and “urgency” to choose quickly which I guess is to be expected. However, MORRIES Ford came through for me in many ways such as, giving me a more than fair trade in for a 2012 Focus with transmission issues Ford wasn’t willing to make good on and providing a full sized spare tire that wasn’t in the car when I got it home but was advertised as having(they tried to give me small tire but when I pushed the issue they provided it) to name a couple. This was the first car I bought by myself so I strongly recommend doing your research and advocating for yourself but that’s probably good advice no matter what you’re buying or what company you’re buying it from. I would go back to them. Not a fan of Ford products but they do have a good selection of quality used vehicles of other makes and my sales consultant, Josh Ginsberg, was very pleasant to work with.

Brittany Thingvold

Staff are very friendly, but the service department is always a zoo! Never plan to just be here an hour, even for a simple oil change. Plan to bring a lunch and be here all day. I am going to reconsider where I buy my next car because of the service experience.

Tom S

Shopping for our new car was a great experience at Morrie's. We arrived not knowing exactly what we wanted, but had a couple models in mind. Salesman Bob S took the time to let us take a couple test drives, and shared his knowledge and experience with us. When we decided on which car we were ready to purchase, Bob and Staff searched available cars, and promptly came us with one for us that was everything we wanted. That car was brought in from another dealer, and delivered promptly. Upon pick-up, Bob took time to give us a walk-through the rest of the features, options, etc that we had not spent much time on during our initial visit. We left feeling very comfortable with our new knowledge. It was a pleasant transaction, even the less-than-exciting financing and paperwork with James H.

Patrick

I have purchased a decent amount of cars in my time and Morrie's has been the worst experience by far. I wasn't going to put a review online but after another round of issues it's about time. I looked at buying a car during the winter which was a mistake in my mind at this point. I reached out after finding a used explorer sport that interested me after doing research. I asked if there was anything that stuck out because I didn't want to drive to that side of town unless I was going to buy. They sent me a video with a walk around which was helpful. What they didn't mention was a big scratch on the middle of the back Ford symbol. I didn't notice it during the cold walk around but in my eyes it should have been pointed out. Why would you want an upset customer noticing that after the fact? When I was talking about this model vs my current Durango vs other year explorers on the lot I asked if there was any differences that stick out? I was told the grill changes a little bit but not much of a difference. I should not have listened to the sales guy because I missed some key features that I'm really frustrated with now. Either he didn't care, didn't know or mislead me to get the sale. I have had keyless features since 2011 and now I have a key again. It didn't have remote start which I noticed once I got home. They did install a remote start because of the situation but why put a customer in this position? How did I miss this when I was buying? The car was started when I went for a test drive and when I went to leave. I didn't even know they had keys for these types on a sport package or it would have stuck out. I had previously test driven 2 other sports and both had remote start and keyless features. When I called Morrie's to ask if I'm missing something service was even surprised it wasn't keyless/ remote start. Next thing I noticed when I got home was that the inside console piece that I tried to put in place was broken. On top of that I noticed it was missing a back head rest. During the process I was told how they go over the cars to make sure they're in great working condition and nothing is wrong prior to selling. How is that possible if it's missing valve stem caps, a head rest and has a broken part? Last thing to throw out they gave me the lowest trade in offer out of any dealership I spoke to. At the time I figured I’m getting a good deal on the SUV at hand I can live with it. Now I find out it’s missing key features which is why it was priced lower. A couple days ago I went to use my sunroof for the first time and the back sunroof portion didn't open. I called service about the situation and I was told I would get a call back. Guess what no call back so I had to follow up. The customer service person basically said sorry someone probably missed your message. How is that an acceptable answer? I received a call back quickly today after following up. I brought up why I was calling and was told I need to come in which I get. The soonest they have open is over a month out. I have not had to wait that long with any other dealer group I have worked with over the years. Make sure you double check everything yourself instead of listening to sales. I would have never bought my car if I would have done a better job of double checking things myself. I considered Morrie's because of positive things I've heard but there has been nothing positive on my end at this point. Edit- I'm now viewing Morrie's as a dealership group that values you as a customer. They got me in quicker after realizing all the issues I had. I told them what it would take to make me happy and they delivered. There seems to be some disconnect between service and the service call center which I hope they get fixed. I will consider Morrie's in the future for my next buy because they deserve a chance in my mind. With that being said I will make sure and have more time to double check everything myself vs listening to sales.

Isaiah Heggem

I recently purchased a vehicle from morries Minnetonka ford and I would definitely recommend them. With Adriaan Bresler as my sales rep I was given given great service and attention. My vehicle is running great so far and I would definitely go back for future purchases.

Jake Kryzer

I had a great experience with salesmen Jake Middagh. He helped me find the exact car that I wanted and never tried to push me into a more expensive one. He's an honest and laid back guy that I look forward to working with on my next car search.

Gautham R

My first time at this showroom. Jason was extremely helpful and honest. I would recommend just for his honesty. No haggling, he kept it very professional. The best showroom experience I had.

Justin Torgerson

Jon is the best sales person I have ever dealt with. Not pushy and very knowledgeable. I recommend him to anyone looking for a new vehicle.

Jesse Westover

Was in and out of there with a new truck in little time. Didn't take hours on end. I walked in and worked with Jake M. and he got me the truck I wanted at a really good price. I had a really good experience here and highly recommend anyone who goes here looking for a new vehicle to work with Jake M!

Kristian Schmidt

They were very hopeful with helping find a car within my budget. I was in pinch to vehicle ASAP and they did just that. This is a place that values customers not by just how much they can spend, but by how much they can afford. Thus was not something I expected from a car dealership.

Richard Scoles

When I arrived to the dealership I was greeted with a friendly welcome. I felt right at home and they listened to my concerns as to what was going on with my vehicle and said that they would have the mechanic look at the vehicle and let me know what they find. Eric,the service writer at the computer asked me questions as to what the symptoms were and then proceeded to let me know that my oil change was due and that my 15,000 mile inspection was also due and asked me if I would like to take care of that while it was there. I agreed to this and within 20 minutes I was on a test drive with a mechanic "CHRIS" and he confirmed the noise and issue that I was having and explained to me that what I thought it was was actually more in detail than what I had thought. I was informed that they would have to order the part and have it there the following day and offered me a loaner. Upon arrival the following day I was again greeted with a friendly and professional manner and was told that my vehicle was ready and I went on another test drive with "CHRIS" and the problem was fixed. I have never been so happy with a dealership in my life and they have earned my respect and loyalty forever..... Prior to leaving the dealership I was approached by the Service Manager and the Assistant Service Manager and was asked how everything went and did I have any questions or further concerns that they might be able to help me with and all I could say was AWESOME JOB!!!!!!! I recommend that everyone go there for service, parts and to get your next vehicle!!!! WAY TO GO GUYS!!!!!!!!!!!

Ryan Erickson

I would recommend loren our sales associate to anyone who goes to minnetonka ford he's very friendly, funny and motivated to help you make the car buying process as easy as possible.

Pang Lor

I recently purchased my first SUV from Morrie's Minnetonka Ford a few weeks ago. It was a bit of a challenge for me because of how far I lived from the dealership. However, Amanda (the sales person who helped me) made things very easy and fast when it came to contact and communication. She was willing to work with me until we were able to find an affordable solution that worked for me and the dealership. Jim, the finance person, also made the financing step fast, easy, and understandable. Both Amanda and Jim were able to provide fast, easy, reliable, friendly, and welcoming customer service to my spouse and me. Their customer service made my purchase a very happy one. I will definitely keep this auto dealership in mind the next time I purchase a car. The downfall was that the airbags were not working properly when I first took my SUV for a test drive. The SRS light was on when I took it for a test drive. Thankfully, upon notifying the sales person, Morrie's Minnetonka Ford was able to get it in and fixed before I made the final purchase. Other than that, there was nothing else that was a con.

Sarah Elizabeth

Sue is amazing! So patient, so helpful, and helped me find locations to test drive other cars they didn't have. Will definitely recommend this dealership.

Rose Hruska

I just purchased my second car from Morrie's Minnetonka Ford, and I had an excellent experience. John Parker was friendly and knowledgeable and helped me feel very comfortable during the car buying process. I'm really looking forward to working with this dealership again in the future!

Ann Julin

I went to this Ford location looking for a 19 Explorer since they were running a promo. There were 3 I was interested in checking out. Once I arrived, I was introduced to the salesman, Justin, I had talked to the previous day. He took my cousin and I out to test drive all 3 vehicles. We ended up back at the location with the last one I was most interested in. Shane talked to us then, and took my current vehicle for a drive for the trade in value. He put all the info in KBB and gave me a number that I was satisfied with. We had quite a few questions during the entire process that were answered right away. Justin went over in fine detail the dash programs and options and helped with the Fordpass app, explaining how to use it. (Fancier than I'm used to) He also went over the vehicle and answered every question. I decided I was going to go with it and added some floor mats that they worked with me on a deal. Gary came over and we went over the final amount, all questions answered. Mo was up next with all the paperwork, again, all options gone over, not pushy, and questions answered. They pulled the Explorer inside, cleaned it up, and got it ready for us to take off. As we were getting in to drive away, my cousin noticed a small door ding (none of us had seen it before). Justin got Gary involved immediately. We had been there for 4 hours already and had a 5-6 hour drive home! Gary said since we didn't want to stay longer, to get it fixed where I live and send him the bill. I was very grateful for that. This was the longest process I've ever had buying a vehicle, but there were 3 possibilities involved. I highly recommend this location for buying your next vehicle. Their entire team was phenomenal. We never spent any time alone. Justin was with us the whole time, not disregarding us for another sale. He also gave me a hand written thank you note just before we left. Everyone was attentive and made us feel like they cared more than just making a buck. They didn't push anything extra on us that I wasn't interested in. Fantastic location. Look em up! Thank you again Morrie's Minnetonka Ford for a great experience! Everytime I'm in the area, I'm coming for a carwash!!

Andrea J

Luke Hoffman went above and beyond to get me exactly what I wanted. He was quick to get back to me with answers to my questions and was extremely courteous and not pushy at all. I would recommend him to anyone looking to purchase a vehicle. A great experience from beginning to end.

Mark Larum

Kenny, Josh and Gary were a pleasure to work with. Second vehicle purchase from Morrie's. Happy with the Sales, Service and the vehicle!

Michael Solfelt

Had an amazing experience at Morries. The service and expertise was top notch! I worked with Nick Bohanon and he sold me a brand new Ford f-150. Would recommend this dealership to anyone.

James Mogren

Chris Comello was great! Stayed on top of the status and updated me regularly on status. Car was washed and ready when I picked it up.

Mr. Gabriel

I took maybe 3 steps outta my Challenger and Chuck introduced himself in the freezing cold. He was on it! Great sales person. Walked me around the entire lot making me aware of great options. More dealerships need more Chucks.

bensamp79

Bought a Ford Escape on Friday, and love it. The service from John Parker was amazing. At no time did he rush me in a decision, very clearly walked through the entire process. Definitely will be returning next time I purchase a vehicle. Again fantastic work John! Thanks

ROBERTA BACKUS

John Dee did a great job answering all My questions. He's friendly without being pushy! Craig made the financing piece easy to understand. I would highly recommend this dealer!

Daniel Wohlfert

This is my second car from Morrie's and I have to say, the second time around was just a good as the first! My salesman Ray Bowling, really knocked it out of the park this time. I couldn't find the exact car I was looking for at first, but after thorough searching and test driving several vehicles, Ray found the vehicle that was right for me and my family. Thank you for the hassle free buying experience!

Chrissy Negen

Everyone at Morrie’s were super helpful and kind. They made the car buying experience easy.

Contact

Photos