Reviews of Audi Minneapolis. (Car Dealer) in Minneapolis (Minnesota).
Audi Minneapolis
9393 Wayzata Blvd, Golden Valley, MN 55426, United States
Description
Information of Audi Minneapolis, Car dealer in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Reviews of Audi Minneapolis
Diego Pena
Tony Sivongxay and his team over at Audi Minneapolis were very helpful and had all the answers to my questions. I was on undecided between the S4 and Sq5 and Tony and his team went above and beyond and moved the S4 from the showroom and parked it right next to the SQ5 to make my decision a bit easier. I must admit, I took a little longer than expected to pick a vehicle but I never once got the feeling of being pressured or rushed to pick a car from Tony. I really appreciate the patience of the whole Audi team in Minneapolis. I ended up picking the S4 and I must say, it is one great ride!
Puneet Mathur
I bought my E-tron from this dealership and Audi Minneapolis made the car buying experience extremely enjoyable. I have to call out my salesperson Rory. She made the car buying experience super easy and stress free. She made me feel good about my purchase throughout the entire process. Not once did I feel like she had to pass me off to someone else. Not once did anybody else join the process and made me feel uncomfortable. But when I did have to move onto the Business Manager, I am so happy I got to work with Chris. Again, I've never enjoyed making a big purchase more than I did working with Chris. He really understood my needs and presented me with the best options. Did whatever he could to get my business and always treated me with respect. Then I have to also call out Riley, he did an amazing job spending time with my wife and I to make sure we understood everything we needed to know about the technology of the E-tron. And lastly we met and worked with people from the service and car detailing department and they all were amazing as well. If you want a stress-free, enjoyable, helpful car buying process. I highly recommend Audi Minneapolis as they set the bar high for me.
Ena Boykai
I went in today not know what I wanted and David was there to help me make the right decision. Mark Larson was really helpful he email me and he was able to answer every question I had. Ask for DAVID Falkman when you go in.
This my first Audi and I am excited for this new experience .
Rob Mendel
Audi Minneapolis was a great experience.
The Emily P., our sales rep, was very professional, knowledgeable and easy to work with. A clean and friendly environment, the test drive was easy, and the final closing of the sale was quick and efficient. Emily took time to make sure that all my questions were answered during the feature training - this was very, very helpful since the tech in the car is so advanced.
The vehicle was clean and presentable. I will definitely buy our next Audi from Audi Minneapolis!
Katy Chen
Sterling Brown in the sales department is extremely knowledgeable of their vehicles. He is patient, courteous, and professional. I appreciated his ability to stay connected with me during my new car search, without putting any pressure on me. He was always friendly and available to answer questions. Even today, 3 months after purchasing my vehicle, I received a follow up email from Sterling to check on my satisfaction of it and whether or not I have any questions he can answer. So far, I am very impressed with this dealership. They really treat their clients well. If you’re interested in buying a new or pre-owned Audi, ask for Sterling Brown. He will take good care of you!
Lydia Johnson
Every part of my experience starting with making my appointment to driving off the lot was GREAT. Each team member that helped me was so friendly and helpful- making sure my car was taken care of and that I was in the loop. Getting a loaner vehicle was a breeze and my service went even better. They even washed my car prior to my pick up which was a lovely surprise! If I could give 10 stars I would! Thank you guys!!
John Greniuk
Audi Minneapolis was great to work with! The sales person, Jessi, was amazing! She answered every question I had and she never tired to get me into a car I didn’t want. She treated me as a human and not a potential payday. I had a great and quick purchase experience.
Ade Adeosun
I highly recommend Audi Minneapolis. I’m out of state and just bought a car from them, being over 1,000 miles away. I worked with Jessi Reiss and Chris Cohen. I’ve bought a fair share of cars over the years, but this was the best experience by country mile. First off, Jessi and Chris are incredibly knowledgeable, professional and a joy to work with. They are consultative, timely with communication and kept me informed every step of the buying process. They went over and beyond. This is the definition of white-glove service and delighting a customer. I’m a fan for life and would be calling them when I’m next in the market or know someone who is. Huge commendation and great ambassadors of the brand and broader Carousel Motor group.
Tami Cox
We purchased our new Audi from Jessi. She was awesome. The first time we were in they didn’t have what we were looking for due to low inventory. She kept us posted on what became available. She was very knowledgeable, and the process was quick and easy.
Harut helped us with the finance portion of our purchase and he was great also in explaining things as this was our first Audi purchase.
I would highly recommend Jessi and this dealership if you are looking to purchase.
Najma Yusuf
This was my first time going to Audi Minneapolis dealer while I was searching car and I had an amazing experience with staff there especially my sales person Jessi Reiss who was very helpful throughout my journey of getting car. She made so easy and smooth the process and got me an perfect car excellent the way I wanted. Thank you Jessie for being so understandable and patient and honestly speaking Audi company is extremely lucky to have you as their sale representative because you made us so comfortable first day we met till the day I got the car. Therefore, I would definitely recommend my families and friends to pay visit at the Audi Minneapolis dealer. Thank you Jessi
Jon Ross
David was a fantastic salesman! We sent in an inquiry on a Monday night after 6pm and in less than 30 minutes received a call back with all the information we were looking for. After test driving over our lunch break the next day, David was helpful, informative and a straightforward guy to work with. He put the car on hold for us and we were able to purchase that night! He did an excellent job walking us through all of our options for add-ons and the value they have, but didn’t pressure us to purchase. Less than two weeks after buying the vehicle, our car was hit by another driver, and David again went beyond the call of duty and immediately connected us to a stellar and reputable repairman! Can’t say enough positive things about our experience, will absolutely be returning to him when we are ready to make our next purchase.
VTC
I have been a customer many times at Audi Minneapolis "Carousel" since the 90's. Working with Rory & Jenny was easily the most pleasant car buying experience we have had. No, Us vs Them feelings that often go with buying a car. They made the experience kind of fun (and introduced us to the new and improved Q7 turning radius :-). Just walk in and ask for for Rory or Jenny. You will be in good hands from there. A+
Regina Smith
Overall great customer service!
Evan, our service advisor provided clear and concise progress updates.
The video review of the car's condition by the technician was a nice touch. I appreciated the walk through of the work that was completed.
My car is happy and running as expected!
Thanks Audi Minneapolis!
Kerry Kramp
The service on our Audi could not have been any better! There were a lot of technicians out with colds and yet you would not know it based on the incredible service that the team that was on duty were providing! Everyone was friendly and kind and happy to help! It was really amazing and the whole team deserved credit for their extra efforts and best wishes for all those that are out that they get well soon!!! Great Dealership!!!!
Bridget Eckert
I had a very easy and stress-free purchase of my new vehicle. Rory O. was great to work with and made me feel excited about this process as it was the first time I've purchased a new car without someone else there with me. I had to leave unexpectedly and was able to complete my paperwork online and came back the next day to pick up my vehicle. Overall, this was a great buying experience.
Mark Pladson
Super smooth 60k maintenance on my Q7. The service advisor listened to and understood my intermittent problem with the cruise control. Arron the service tech provided a video of the vehicle and the service to be performed. All work was done quickly and correctly. I always get great service at Audi Mpls and this exceeded their high standard with great clear communication and a personal touch.
Richard Barrett
We were very pleased with the buying process and the service we received when buying our new car. The sales rep listened to what we wanted and showed us two different vehicles that addressed our wants. It is always good to experience a buying process that is centered around our wants and not the preferences of the seller.
장현수
It was so great to purchase my car here. Especially, Tony (dealer) was very impressive to me. He was very kind and had a heart that is capable of understanding the customer’s mind. On purchasing the car, I found out that the dealership is important but the dealer is more important.
Diana Mini
Emily was great and this was a great purchasing experience. Probably one of the best I've had in my life! Really appreciated the personal touches and attention I was given. I felt the honesty coming through with none of the high pressure sales hype usually given at a dealership!
Jessica Moutchia
Kevin Mclean was very upfront and informative . He went out of his way to make sure my car got the best service for our own safety. Best customer service I've ever seen at a service center. Thanks to Kevin and the staff at Audi I feel safe in my car again! Highly recommend!
Pamela Hall
My experience with Audi Minneapolis was a good experience for me because I found the vehicle I wanted on their website, submitted the offer and received the deal quickly. I drove to the dealership and Abdallah knew exactly what vehicle I wanted. He went over the features and the test drive told me that the Audi 3Q was the car for me. Abdallah was very knowledgeable of every feature and options with the Audi 3Q. Thanks to him for a pleasant buying experience.
Saige Fehresti
In the past I have had a below-average sales experiences at Audi (my sales reps weren't as well-informed as I would've liked, not very friendly, etc.). At my most recent visit, I got to work with Jenny Hager and I had an exceptional experience. She was friendly, informative, honest, professional, and made the experience of buying a new car FUN. I cannot recommend her enough and will be sure to visit her if I am ever in need of a new purchase.
Patrick Ingram
Brent Briggs was great to work with. The entire team provided a great experience for my service repair and rental usage during the time i needed a replacement vehicle. I will definitely return and recommend the service department to anyone i hear needs support with their audi.
Cody Daste
I bought a 2021 S4 from here and dealt with Rory. She was great! My previous car got totaled and they held the car I wanted for me while I waited for the insurance payout to come through. I normally despise being at/dealing with car dealerships but this was the first time I’ve had a positive experience and felt like I was dealing with an actual person and not a suit. She’s followed up with my multiple times since I’ve bought the car to make sure everything’s all good and someone from the service dept. has reached out too. The car itself is 10/10 as well.
Joshua Plorde
Purchased a beautiful 2019 Audi RS5 from Rory Ororato from Minneapolis Audi 12/27/2022.
The experience was top notch from initial on line inquiry, to phone dialogue and sharing of interests, and details of the Audi I ultimately purchased. I would recommend Audi Minneapolis, and specifically Rory for any future purchases.
Rory fully disclosed the condition of the car (lightly used), provided additional photos, checked on the specific tires (winter, snow was a concern) and Rory confirmed new all weather tires in place. Any questions Rory could not answer (not many) she researched and contacted me promptly with answers. The process was efficient, and 100% transparent.
Meeting Rory to take home the car was a pleasure. I specifically wanted to meet Rory, and drive the car off the lot myself, rather than arrange delivery. She made the experience very pleasant. Rory is kind, energetic, honest, hard working and knowledgeable. I felt like we got to know each other a bit, rather than get pushed through a sale.
I would also like to thank Adara Thomas in finance/titling. There was an unexpected delay with receipt of title, and Adara promptly found a solution, so I could keep driving my wonderful car legally.
Tyler Shear
Absolutely glowing after my experience with Audi of Minneapolis and my brand specialist Rory Onorato in particular. I bought a used 09' S5 SIGHT UNSEEN because of the depth of knowledge that Rory had (she drives a 20's s5) and her excellent customer service bringing every one of my specific concerns straight to their service manager Joel Anderson. He answered all of my particular questions, allowing me to buy in confidence.
My only piece of feedback would be that while working with their finance team, I was unimpressed with how pushy they were with the Zurich package. I had to decline the offer three seperate times.
I would highly recommend Audi of Minneapolis, and ask for Rory!
Jyo
Recently bought a vehicle here (2015 Mazda CX-5). Emily P. was most grateful during the whole process of purchase. Friendly and approachable, did nothing of the sort to pressure or sway me in any way in my decision to purchase unlike some sales personnel. Would highly recommend her and the dealer.
GARY CHAMBERLAIN
I have come to Mpls Audi for many years. They are like family. Always greet you right away. They go out of their way to explain service needs and to accommodate your schedule. A shout out to Dana for his outstanding work!
Ron Henry
Lonnie went over and above expectations today. He got us a same day appointment and even a loaner. Vehicle was back on the road within 10 hours! Running like new again. A great advisor and service center I trust!
Steven Reichert
Great sales experience with David Falkman buying our CPO A4. Car was delivered spotlessly clean, full of fuel and ready to go. David really to the time to explain all the features and amazing technology. Fun car and great place to do business at.
Courtney Kuehn
Customer service was great. My car was serviced for factory recalls. The repairs were done in a timely manner but somehow during that, some lights got messed up, which required more service and me having to use their loaner for another 7 or 8 days. The only other minor issues were that the time was off by 11 hrs, my Sirius favorites were gone (maybe had to do w/fact I needed to select myself as the user?) and the auto high-beam feature was off (I needed them on 12/24 in the country and couldn’t figure it out while driving). Overall good service other than having the unexpected issues.
Nick Pfantz
I had an amazing purchasing experience. I worked with Rory Onorato and I cannot recommend her enough. She was personable, knowledgeable and worked to be an advocate for me. If/when I purchase another Audi, I will definitely be going here and working with Rory again.
Thanks!
Adam Sinley
I can honestly say that I've never had a more positive car buying experience. Seriously. If you loathe the usual awkward feeling when exploring a big purchase, Iryna Antonova may be for you. The vehicle is great for sure, but she made the experience comfortable, inviting, and low pressure. My partner and I were really impressed and it definitely was a deciding factor.
Debbie Miller
We have purchased 4 Audi's from Minneapolis Audi in the past. I just picked up my 5th car a new Q5 and I could not be happier. Thank you Dave Falkman in sales for the outstanding customer service. The purchase experience was flawless,
Susan D
Everyone at the dealership was friendly and helpful! Jon Henry, our Sales Rep, put in extra effort to make sure I was happy. I would highly recommend the Audi Minneapolis dealership!
李艺婷
The service attitude is very good and handsome. He patiently helped me answer my car's problems. I am also very grateful to the handsome guy helped me change the oil. It was a perfect day
Brent Shouler
After my son was involved in a car accident, we were in need of a replacement vehicle. We found one that was just traded in, and expressed our interest. Iryna was wonderful to work with. She was very attentive and responded to my messages so quickly, even on a day off she called and gave me information. On the day we came to get the car, Iryna was out of office but she had Jessi cover for her, and Jessi did a remarkable job. Very happy with the ease of the process. Thank you all.
SheilaS
The service department is always friendly and knowledgable. They take the time to answer my questions. I love the tech video of the inspection. It helps me understand the repairs needed. I have been bringing my car to them since 2013 when I bought the car and I wouldn't go any where else.
Ray Shows
Excellent! Jon Henry was a superb ambassador of sales finding me an excellent vehicle to buy (A7). When I brought the car back with some braking concerns, the follow-up inspection in the service department located the issue and fixed the problem for me promptly!
Jason Giebel
Rory was great to work with. She can read people well answered any questions I had about my vehicle and helped me set everything up. They've got a long term customer with me.
Amy Vold
Amazing service! Emily helped us purchase our first electric vehicle. She was very thorough and kept us updated throughout the entire process.
Gardner Hatch
Great experience purchasing our Audi. In particular, Jessi Reiss, brand specialist, was fantastic from when we arrived to test drive the car to delivery. Knowledgeable about the Audi brand and the process - no pressure and helped enable a pleasant buying experience.
Garry Clum
Just bought a new car at Audi Minneapolis and my sales person was Jessi Reiss and she was both informative and low pressure. Fun to do business with. Would highly recommend Audi Minneapolis and Jessi in particular.
Greg Petryszyn
I recently purchased a pre-owned Audi from Audi Minneapolis. I was very happy with the process and working with my salesperson, Abdallah. He was patient and very helpful. This is my 4th purchase from Audi Minneapolis and have had my cars serviced here as well over the past 18+ years.
John OSullivan
My wife and I went to Audi Mpls to look at the new A5 convertible and had a tremendous experience. Our salesman, Abdallah, was terrific to work with, very knowledgeable and considerate. We now have the new convertible in our garage. Very impressed from start to finish.
Daniel Pennie
Excellent. Analysts looked thorough; options and recommendations clearly explained; Work well done; appointment completed well before estimated time. Now most enjoyable to drive a “happy” car. Many thanks. Dan Pennie
Jude Hoffmann
I have had work done on my 14 Audi S4 multiple times for various miscellaneous services/repairs. Working with Ryan and the rest of the Minneapolis Audi team was fantastic, I highly recommend them to anyone who is looking for a trusted mechanic or a new vehicle!
Again big thank you to Ryan and the rest of the team! :)
parm 23
Arman was incredible to work with. Best purchasing experience I’ve ever had on a used Mustang. Highly recommend and will buy here again!
Anja Curley
We bought our second vehicle there and it is always the best experience. The service is excellent and very helpful. C.J. Is very knowledgeable and very friendly. He made our purchase fun and easy.
Judi Martin
We just purchased our second Q5 today and couldn’t be happier. We worked with Abdallah El-Sanjak again and had a great experience. Abdallah and the whole team at Audi Minneapolis are very easy to work with.
Jim Mayberry
Worked with Jenny Hager to by my Q8. She and the team were a pleasure to work with. I’ve bought 3 cars from Audi Minneapolis and their service and Staff are fantastic. Thank you Jenny!
yangchen sherpa
Pleasant and knowledgeable staff and great customer service. Jon was helping us and he was very patient, knowledgeable and provided us with excellent service. We 💯 recommend Audi minneapolis. …
Erik Erickson
Outstanding experience overall. The highly professional staff and technicians were very helpful in answering all questions about the services rendered, in providing the loaner car, and ensuring all work was completed on time and within cost estimates.
Rich Shapiro
I just bought my 5th car from Audi Minneapolis, specifically from Abdallah. He and the Audi team once again perfectly took care of all the details and made sure that all my concerns and issues were met! Thanks again for being great to work with!!
Agustin Pena M
I was able to get carbon clean on my gdi engine!. She picks up amazing!! I’m just waiting to get the pcv valve breather replaced and a dipstick, since winter is coming.. otherwise amazing service and loaner service also!!
Kris Murphy
Excellent service. Attention to detail and took time to fully answer all my questions. Would be a repeat customer anyday and let family and friends know to check out your dealership when in the market for a car. Ask for Jenny!!
Robert Enerson
The service center was fantastic. Evan the Dealer Associate was in contact with me every step of the way and even made sure a got a video of what was needed.
I will definitely continue to bring my Q7 to this service center!
Rick Kasper
Rory was fantastic to work with! She was knowledgeable, very positive, sent me photos of the car, answered all my questions and even out negotiated me! 😀 …
Scott M
Brent and the technician kept me updated with the progress of my repair a couple times per day. The technician also sent me video of what needed repair and clearly explained why. Great overall experience.
Craig Simard
MPLS Audi always takes great care of us. I appreciate the excellent communication they maintain while our vehicle is in for service.
Steve Grosser
Dana my service rep is simply outstanding. He does a great job keeping me informed and the tech did a nice job on my new wheels.
Asa Morral
Get experience. Set up an appointment to test drive a car. Showed up they pulled the car around and off I went. Mark gave me excellent service. Definitly recommend Audi Mpls for your car needs.
Kyle Johnson
Despite having to do most of the deal remotely, everything went much easier and faster than I had worried about. Great customer service from everyone at the dealership and especially so from Arman, who made the whole process incredibly easy.
Matt Horovitz
Ask for CJ - he did a really great job! He was easy and fun to work with. Great with all the details, following up, and making sure I got exactly want I wanted.
Gregg Uecker
Great experience! Jessi was a solid sales person and did a great job! I recommend her for others looking to buy an Audi!!
Leah Symanietz
As always Kevin McLean was great to work with! He had a loaner available in spite of all the ice outside. We appreciate all his help! Thanks!
Joleen Hall
David Falkman and Abdullah in sales, Riley in tech are all amazing. Clearly they really care about their customers. As noted, 100% in every way......communication, professionalism, caring. Thank you!
Scott Slater
Highly responsive, appreciate the video update on what my car needs from the technician who is working on the car. Keep my Audi - which is older - in top top shape!
Rachel Meyer
Rory was amazing to work with! She was so helpful and made me feel so comfortable. I would totally buy from there again!
Christy Kimbrel
Jed and Mark were fantastic. Knowledgeable and helpful. As a women on my own buying a car I have run into my fair share of so/so and awful sales people. Mark and Jed were great and worked together seamlessly so my schedule came first, not theirs. :). Love my new Q5.
Michael Fields
Outstanding Service Department! Kevin M. above and beyond - treated me great as an out-of-towner needing quick fixes on my Q8. A+
Stephen Gulyas
Jaxon was professional, courtesy and knowledgeable. He provided me updates timely. Audi Minneapolis is my service provider of choice!!
Troy Ives
Always consistent! always educated and have not disappointed me since I have been coming here. Great dealership, and Chrissy (my advisor) is FANTASTIC!
Erin Fiat
We had such a great experience with Tony Sivongxay. He was really attentive to our needs, wants, and budget. He did a great job explaining the features of the vehicle. Tony knows Audi and is a great brand ambassador. We enjoyed visiting with him during the paperwork process and waiting as well. This is the guy you want to help you find your next car.
Edit 12/14/22- The service department continues to maintain the high bar set for service & satisfaction. Lonnie Fahey certainly has gone above and beyond to ensure our vehicle is in top form. We appreciated his clear communication and positive attitude. Both times we’ve worked with him were outstanding.
Tykia Hess
They took very good care of my car and concerns. They even cleaned my mats for me free of charge! Loved my service
Tom
Very personal service with a great deal of care. I’ve used this Audi dealer for decades with consistent satisfaction.
Shane Glombik
Purchased a C63s AMG from Richard in the end of December 2021. Richard was a pleasure to work with and he made everything super smooth with this being an out of state purchase. Chris from finance was very awesome to work with as well and the whole process was made super simple and smooth. A big thanks to Richard in sales and Chris in finance for making this happen for a nice new year start in a new car!
Harlan Johnson
Easy straightforward process. Jon Henry was able to walk us through everything and answer all our questions. The entire team was great!
Kevin Sun
The people at this location are awesome to work with! I continue to choose this dealer over Richfield even though it is a further drive. I would recommend working with Arman Baksh, he was very professional and knowledgeable.
Nicholas van pelt
This was the best car buying experience I have ever been a part of. I have gone through multiple vehicles through many different dealerships, and this was hands down the easiest, most seamless process i've seen.
From the manager Lindsey to sales with Tony and finance with Harut, they were friendly, professional, courteous and actually listened to what I wanted. I would recommend anyone looking for a dealership that actually cares more about just selling a car and looks out for your best interest go here!!! I can almost guarantee you will be a customer for life, like I will be from here on out!!! Just got my second car from here and cant sing there praises enough. Will forever be an audi owner because of these employees and the care they show for their customers.
K B
Just bought my new vehicle from here this week, and I am seriously in love with this Audi! And I received topnotch, 5-star attention and service from both Tony in Sales and Chris in Business. I would highly recommend them to anyone interested in acquiring a truly one of a kind driving experience.
Carlos Olvera
I had inquired about a vehicle and the process was seamless and quick! A special thanks to Jessica Reiss for making this happen she was very professional and attentive thank you!
Anson Call
Rory was an outstanding help to us as we navigated the sometimes painful process of purchasing a vehicle. She made it fun and easy by listening to our comments and helping us to understand what car was the right fit for us.
Clay Johnston
I just leased my 4th vehicle from Audi Minneapolis and I simply can't say enough good things about these folks. My salesperson has always been Lindsey and she is now a manager, but still takes the time to work out a deal with me. Jorgan was my sales person and even though he just helped finish up the transaction I was working with Lindsey on, he was super nice and quick to get me on the road. The business manager, Adara, was super pleasant and had my paperwork nicely organized. I was out of there in 10 minutes! I have worked with their service department about 6-7 times in the last several years and they have always been quick and courteous. I just chill out in their lounge with my laptop and get some work done while munching on the free snacks. I'm loving my new S4 and I wont go anywhere else for sales and service. Nice work folks!
Nina Gilliam
I've gotten great service at Audi Minneapolis since I bought my car in 2014.
Michael McCurdy
Lonnie was a true pro, once again. The entire experience at Audi Minneapolis is exceptional.
Doug Seabolt
Recently purchased a 2020 Audi R8 from Carousel Audi. Best experience buying a new car from any dealer ever. My salesman, Chris Cohen, guided me through all of the decisions that needed to be made using his expert knowledge of the car buying process. At Chris's suggestion, I had the R8 wrapped in a full clear film to protect the paint. The dealership did a flawless job that took over 58 hours to complete. No one that has looked at the car is aware that it has been wrapped until I tell them. The wrap is well worth the investment to protect a new car. - Doug Seabolt
Bruce Berg
Great experience. Sterling was so helpful and attentive too what we were looking for. Thanks again Sterling and all the staff at Audi Minneapolis.
Dave
Great service, excellent communication. I dropped off my car, picked up a loaner, was kept informed as the work was being done, and picked up a serviced and clean car. Excellent.
Dayna Wittmer
Sterling is awesome. Did a great job and made me feel comfortable as a female buyer. Will definitely be back!!
Jack Safar
An experience like this is what buying a car should be like. From the moment I initially contacted Audi Minneapolis I was amazed at how flawless the entire experience was. My husband and I were in the market for a new Audi Q8. I found one searching their inventory online that checked all our boxes but sadly it was already sold. The sales person I worked with was Brad Robinette, who swiftly went into action to locate the exact same car with all the same options on it at a dealership that was only a few hundred miles away. Thankfully the dealership was able to work out a trade and a few short days later we were driving away from Audi Minneapolis in our new Audi Q8. Working with Brad was a breath of fresh air and I would do so again in a heartbeat. Such a genuine guy, a fantastic communicator and he was available to answer our questions as they came up. Special thanks to the other people at the dealership (Akram, Carl, Aaron, and Harut) who made this process swift and so easy. We will look forward to doing business with Audi Minneapolis again--it was a legendary experience!
ryan mielke
Amazing service, amazing people. If I could recommend anyone, ask for Chelsey, she’s great to work with!!
Karl Weidell
Great experience soup to nuts. CJ Boley crushed the buying process and implementation. Everything is taken care of and could not be happier with the new Q5.
Tom Skoogman
Great customer service! Free loaner and a car wash when I picked up my SUV. They are the Audi experts
Steffen Magnell
I had an excellent experience with the recent purchase of a used car from Audi of Minneapolis. My salesperson, Richard Busker, was crucial for making this transaction perfect. His professionalism, knowledge, and courteous manner throughout the transaction were among the best in my 50+ years of purchasing cars. Our negotiation was simple, direct, and very satisfactory. I would recommend Richard to anyone seeking a new or used vehicle. As a representative of his organization, he delivered credibility that reflects so well on the integrity of the business. Thanks for an excellent transaction.
Natallie Chivers - Lockhart
CJ B at Audi Wayzata was the best part of buying my vehicle besides actually receiving. He was very patient and thorough with me since this was my first Audi. He was relatable and personable in his approach. He was very knowledgeable about the car and things I needed to know down to maintenance and protection plans. I appreciate him so much and encourage anyone shopping for an Audi to come visit him. He's amazing!!
Phillip Swann
Great service, these guys actually had a loaner which is not available at the other local Audi locations. It made a world of difference.
Rishia Zimmern
Tony is always a pleasure as well as helpful and knowledgeable. Thanks for all the extra things u do to make the experience not only east but a treat.
Brandyn Six
Excellent dealership! Extremely professional, kind, and open to their customers. C.J. helped us every step of the way and made this car buying experience the easiest and least stressful we have ever been through. We are happy to be part of the Audi Family!
Andrew Koven
What an experience. I looked and found what i wanted and from my initial email to inquire about the availability of the vehicle to driving out of the lot, i received attentive service. Richard Busker took care of me the whole way through. He was knowledgeable, personable, and even checked in a couple of days later to see if I still loved the car. Excellent Service. Start your next car search with Audi Minneapolis.
Harold Taitt
I appreciate the detailed description of my car "health." The entire service team that I interacted with were courteous and professional.
Karen Slater
We always get the best and most thorough service from Lonnie at Audi and the technicians that work on our cars. Thank you!
Sophia Shorai
Jenny Hager was extremely and immediately helpful in finding my new car. She is very prompt, she answered all of my questions and made the process of purchasing my car swift, simple and enjoyable. I highly suggest asking to speak to and work with Jenny Hager should you be in search of your new vehicle at this Audi Dealership. She is a gem!
James Horst
Buying my Q3 Audi from Carousel was a very positive experience. I highly recommend them as a dealership.
Abdalliah El-Sanjak was extremely helpful and professional. I am thankful for his help in the purchase of my car. Ten stars to him!!!!!
James w Horst
Brett Volkmann
Best car buying experience I have ever had! David F. was an amazing sales associate who effortlessly went above and beyond to meet my needs from start to finish. All of the staff I interacted with throughout the process was extremely professional and respectful. I felt like the entire team (sales, management, and finance) were all working together as one to make sure my experience was the best it could be from start to finish. I had been searching for vehicles at other dealers, but I new the search was over after the first test drive at Audi Minneapolis. Thank you!
Chris Engman
I love my new vehicle! Thanks Jenny Hager for the great service and easy transaction!
Marjorie Doroshow
I was welcomed and told what to expect and given a time when my auto would be available.
Nick Johnson
Can’t stress enough how good of an experience it was buying a car from these guys. I ended up buying a 2016 S4 and my mom also found a car she loved, a 2018 RS5. Jon was an excellent salesperson and talking to somebody who has great knowledge about the cars they sell and cars in general is really important to me and Jon was more than qualified for that! Would definitely buy from you guys again.
Kyle Nelson
My wife and I had a phenomenal experience working with Audi Minneapolis. I recently bought a 2018 Audi S5 prestige, and the experience was made all the better from the sales staff. We had the pleasure of working with Jon Henry, and he made it a fabulous experience all the way through. Jon's a fellow car enthusiast which really helped me feel like I was making an informed experience, and he carefully walked my wife and I through all the features and systems of the car. I understand that's fairly common at dealerships, but Jon helped us feel supported, informed, and communicated every step of the process with us. You know it's a great experience when your partner enjoys driving the car as much you do, and she mentioned on several occasions Jon's involvement really heightened the dealership experience. I happily recommend anyone to work with Jon and his team.
Quintin Bauman
Rory helped me through my options, my test drives and ultimately my purchase with such engagement and exuberance that it made a mundane task like buying a car enjoyable and stress-free. The whole process was classy and thoughtful.
Jessica Etter
Everyone I interacted with was extremely friendly and professional. Definitely a pleasure doing business with them.
Ethan Jones
I recently purchased a Q5 from Audi Minneapolis. My salesperson - Jenny Hager - was absolutely phenomenal to work with. I was put into a tight situation and had to speed up my timeline for buying a new vehicle. If you are currently shopping in this market you know that is a tough task. Jenny worked hard to not only get my in the model of Q5 I wanted, but an even better version than I could have imagined. The whole staff was friendly, professional, and very helpful. I would recommend Audi Minneapolis (and Jenny Hager specifically) to anyone searching for a new vehicle. 5 Stars!
Tanya Korpi
I went in knowing what I wanted and they set to work immediately to help me find it. Ended up finding something better than what I came in for when David explained all the options available and then got me in my new vehicle easily- no fuss, no nonsense... I felt very taken care of, and it was a really fun process to boot. Highly recommended. This was my second purchase here and I'll definitely be back. The service department is great, too. They really know how to take care of their customers.
Jacob Froelich
I've had multiple sales and service experiences here and they are always top notch. The service experience is especially great as the loaner cars are always convenient and servicing is extremely. As someone who depends on their car for work every day of the week, the team at Audi Minneapolis always makes sure I'm well taken care of. Even when I had a bolt puncture my tire unexpectedly they had me in and on my way on short notice and in no time. Great people and product.
Sandra Davis
Knew I was coming, made sure extras were done with my car and loved all the personal touches
Cindy Jensen
I had the pleasure of having Jenny Hager answer the phone at Audi Minneapolis when I called to inquire about a used BMW X3 they had for sale. It ended up being my perfect car and Jenny made the process so smooth and satisfying with her upbeat, friendly, peppy personality and attention to detail that you don't often see at other dealerships. I highly encourage all to look to Audi Minneapolis for the quality used cars they sell and of course if you are in the market for an Audi. Jenny will take care of you and you will be on your way happy as clam!
Brian
Great friendly service. Took care of everything I needed just as expected from a Audi Family Dealer!
Adil Fakier
Best dealership and service in the Twin Cities by far! Been a proud and very satisfied Audi owner since 2006
Abhijeet Nimje
Thank you Audi Minneapolis for taking such good care of us. This is the third time we have bought a car from Audi Minneapolis and its always been an amazing experience. Lindsey Clements, Blayr Alexander and Abdallah El-sanjak who assisted us during the car. They are AWESOME! They always made us feel comfortable and helped us make an informed decision. We were never forced to buy any specific model, which is what every consumer might have wanted. Overall we are very satisfied with the service Audi Minneapolis provided us.
Looking forward to drive the amazing 2018 Audi A4 Premium Plus! Thanks again Audi Minneapolis.
Mark R. Olson
While I didn't purchase a new car from Audi Minneapolis, the Sales Team treated me as if I was purchasing a new Audi which demonstrates their commitment to giving every buyer an exceptional shopping experience. Having previously worked in the automobile industry, I've spent many hours in dealerships selling everything from Audi's to VWs to Porsches to Suzukis. Mark Larson and the entire sales staff provided a delightful, no pressure shopping and finance experience. Without hesitation I would recommend Mark and Audi Minneapolis to anyone shopping for a car.
Jake Linnabary
Carl and CJ were extremely helpful and made me feel confident through every process.
Abigail Eastin
I worked with Jenny at Audi Minneapolis, and she possessed exemplary professionalism and overall kindness walking me through the process of purchasing my car. I would definitely recommend this dealership, and specifically Jenny, to anyone looking to buy a vehicle, and wanting to know that they will have above-and-beyond customer service along the way!
Taeha Kim
Good dealership. I bought a new 2020 Audi A3 there. I feel like I could have gotten a bit more for the trade-in, but I think I paid fair price for the new car and they also gave me 0% financing, so I can't complain. I worked with Richard Busker, and he was fantastic.
Gregory Cleary
A tale of Two Dealerships. Both modern facilities. One experience current and fresh, the other stuck in 1990.
I was looking to get out of my Q7 Lease early. I called and stopped by on December 28th. The salesman Abdallah let the receptionist know I was coming. I was greeted by name, introduced within minutes to Lindsey Nelson, the Pre-Owned Sales Manager. She surprised me by being so young, but it only took a few minutes to realize I was in the hands of a true professional. She took my car for a quick drive, came back and showed me all the numbers in real-time on her computer screen. It was open and transparent. Face to face conversation in a relaxed and informational way. She explained the turn in and buyout process. Gave me a printout with her business card and said they would love to have my car and happy to drive me home.
I said I needed to get a second opinion and drove to Audi Richfield where I bought the Q7. Completely different experience. I walked in and asked receptionist to speak to a Sales Manager about selling my car. Instead, I got a salesperson who took all my information then brought it to sales managers office where they did some closed-door discussions. The sales manager came out to see me for a few minutes and said he remembered me and went out to look at my Q7. Sales Manager and salesperson went back to the office with me in the showroom. They came up with an offer and printed it out. I took one look and decided I wanted Audi Minneapolis to have the Q7.
I called Lindsey and said I was on my way and asked if we could get in and out quickly. By the time I arrived (20 mins later) she had just about all the paperwork done. I signed a few documents, cleaned out the Q7 and was treated like a VIP. Lindsey walked us to the door and wished us Happy New Year and said she hopes we enjoy the new vehicle (I was picking up a Jeep Grand Cherokee L Summit Reserve the next day, hence why I wanted to sell the Q7)
Audi Minneapolis had diversity, wonderful client experience, core processes that were polished. I would strongly recommend if you are in the market for an Audi to head over here. I have confidence that what happened to me is their typical experience. Lindsey is setting the standard and sure to one day be the General Manager or running her own dealership.
Sonya Mayfield
Abdallah was very helpful with my selection of which vehicle to purchase. He also gave some very good recommendations for additional coverage to have on the car as well. I am satisfied with my decision and my vehicle.
Donna Jandik
Second car we've bought from this dealership and in particular David Falkman. He's the reason we came back and is the best to work with. He has a great non-rushed, non-pressured persona and actually makes buying a vehicle fun again. All the other staff have been great as well.
Frans Tibben
Traded in my S5 Sportback for a new SQ5. Emily Protzner was awesome to work with to get this deal done. Very happy with the overall experience and the support from Emily. Overall this is an awesome dealership that has always supported me over the years.
arun kalra
My dealing with Neal Sims at the Audi dealership made me to buy 2021 Q7. What he promised kept his promise, was prompt returning text, call or e mail. He found me exact color exterior and interior. When we went to pick up the car he welcomed us and treated valued customer. He took time to explain us all the new features. We shared with our friends and they are considering to buy car from him. We are very happy.
David Mccarthy
This is my second second time leasing a car through Audi Minneapolis and both times were 5 Star from start to finish! Neal Sims did an outstanding job of getting me the car I was looking for! I have never had such an efficient and seamless transition between cars! Thank you!
Lindsay Mutegi
The staff I worked with (Blayr for my vehicle and Adara for my leasing paperwork) were both exceptional and so pleasant to work with. They went above and beyond to make me feel comfortable and confident throughout my experience after not having purchased a vehicle in over 10 years. They paid attention to details, listened thoughtfully to my concerns and what I needed, and were outstanding service professionals! I feel fortunate to have staff here that I trust have my back throughout the entirety of my lease experience with my new vehicle.
Mike La Torre
I had an excellent experience here, thanks to Mark Larson. The car was in great shape, just as advertised. My trade-in was handled professionally and easily, and the whole deal from test drive to me leaving the lot took 3 hours.
Jon Besonen
Service Coordinators - Lonnie and Kevin were fantastic, with assistance and feedback..! Great customer service..!
vung souvannavong
The service I received was top notch. All associates were professionals and friendly. Thank you!
Kory Newgaard
I could gush on and on about this Dealership, let's just say I'm there once a month and call it Church!
I own two Carousel Audi's and I doubt I'll ever sell them and foresee myself collecting more from this dealership only at this point!
Dzhafar G
I visited a few different dealerships looking for a new vehicle and the level of service that I received at Audi Minneapolis far exceeded the service I got at others. Richard Busker helped me find the perfect car and his exceptional service was one of the big reasons I decided to purchase my vehicle at this dealership. He consistently went above and beyond, was very knowledgeable, and answered all my questions - many of which I didn't even need to ask. My experience with Audi Minneapolis has been nothing short of fantastic through the entire buying process.
Stephen Jungbauer
Rory was fantastic to work with and did a great job helping me find my next vehicle
Tajh Williams
Great purchasing (leasing) experience. My salesman (Tony) was fantastic and willing to explain several steps of the process with me as this was my first lease. The finance department was also great and really easy to work with. I look forward to recommending or leasing again from this location!
Erik Skatvold
Everything went well. Chelsey was very attentive to getting my questions answered and made the process very easy.
C Shelton (Zerocool)
CJ and Tony were a amazing to work with and listened and cared for my every need. Thank you guys.
Rebecca Watson
We previously had experience with Audi’s service department and they were awesome! So when we were looking at purchasing a new car we checked them out. I just want to thank Audi Minneapolis, Akram Ali, Lindsey Nelsen and Todd Olson for going above and beyond in every aspect of our buying experience! The level of service was top notch! We are very happy and will definitely be back for our next purchase! You are in excellent hands at Audi Minneapolis!
Bradford Chupka
A very well run operation, with top notch customer service, in a beautiful facility.
Steve Hupp
Great service. Issue with oil gauge. David and team took time even though short staff. Had long drive ahead of me and they had me back on the road quickly.
Jeffrey Harrison
Everyone I interacted with were very helpful and kind. I was impressed by the quick service, and excellent communication,
Jay Olson-Goude
I have always have had good experiences with service staff at Audi Minneapolis.
Rahul Ramamoorthi
I had the best experience with Audi Minneapolis. The process was smooth. Jenny Hager was so accommodating and thorough in her knowledge about the car. I felt at ease dealing with her. She kept me posted on every step of the way. I would certainly recommend this dealership and especially Jenny if any of my friends/family wants to buy an Audi...
Poss Family
Audi Minneapolis and specifically David Falkman are the best to work with. I am on my third car from this location and I don’t even look anywhere else. The sales process is seamless and the service department is always top notch.
Chris Hiller
We went for a test drive and Sterling was very knowledgeable and respectful of our time. The next time we went in, we bought the car knowing we were in great hands.
April Peterson
I was interested in a vehicle from out of state. I was contacted by Jenny Hager who made the entire process run smoothly from start to finish. I would certainly work with her again in finding my next vehicle.
Joseph Peck
Mark Larson was great to work with, very professional and helpful…I had a great experience Thanks, Mark. JP.
Chad Krietlow
I have purchased multiple vehicles from Audi Minneapolis over the past 5 years. Tony Sivongxay and Chris Cohen have been outstanding in their attention to detail and making me comfortable at every visit. I highly recommend them.
Brandi Slaughter
David Falkman made the experience wonderful from the first moment we stepped on the lot. I had never ordered a car before or owned an Audi and David made things super easy for me. Always knowledgeable and willing to help!
Ketan Patel
The service was fantastic and Kevin McClean went above and Beyond! Loved the service..
Deb Hazlett
In this difficult time to buy a car, we were very impressed with the excellent service Tony Sivongxay of Audi Carousel provided. He found us a car that had exactly what we were looking for and it did not take months to receive! Thanks Tony and the Carousel team for the expert sales service provided.
Martin Wang
Great team, great job for Mr. David Falkman. Highly recommended and make sure ask to see David F. He smile 😊 can make your purchase smoother. I bought used Q7 so far I love it. Thank you. …
Sean Bell
Bobby B. was beyond helpful in getting my Audi’s service interval reset done at no cost, and saw me without any appointment. Audi Minneapolis is an excellent dealership full of friendly professionals. I would not hesitate to recommend this location to anyone looking for a reputable dealership.
I am editing this, because 3 years later, these folks still reign supreme in customer service. This time, a Brent B helped me out beyond any scope of his normal job, and was super friendly and accommodating the entire way! These folks are really top shelf, and are always honest and thorough in their inspections.
Brooks Gosch
Thank you Team Audi of Minneapolis for making my experience effortless and seamless. A big shout out to Chris Cohen for magnifying those efforts . If your looking for great service HONESTY and attention to detail, look up Chris Cohen.
Kaustubh Patil
Convenient location. Knowledgeable, friendly and professional staff. Fast turnaround times.
Joe H.
This dealership is top notch. My spouse and I recently purchased a new vehicle, and the process was seamless. We were able to make an appointment at a time that was convenient for us. When we arrived at the dealership, we were warmly and promptly greeted.
Brad Robinette was our sales professional. He was extremely knowledgeable about the vehicle we wanted, and helped layout several different options for us. We were able to adequately test drive the vehicle, and Brad answered all of our questions.
If you are looking for an upfront and efficient car buying process, I would recommend this dealership, and more specifically, the assistance of Brad Robinette and his team.
Janet Larson
Mark Larson was a wonderful salesman and spent a lot of time explaining all the functions.
Tom Schwartz
Had a another great experience with buying a car through Audi Minneapolis. Thank you Dave Falkman!
Chris Doering
Great experience at Audi Minneapolis location. I was very impressed from the entire staff. Richard, my salesperson was fantastic at listening to my wants and found the perfect SQ5 for me. I am extremely happy with my Audi. Go see Richard...you won’t be disappointed!
Sara Greenberg
I've gone to this Audi for over five years for service and always had such a great experience - and just recently bought a Q3 which was our first sales experience at this Audi. We loved working with Richard and Akram - they both made the process seamless and enjoyable, and Richard has been incredibly helpful support on any questions since buying the car. Very knowledgeable and overall great to work with. Highly recommend the Audi Q3 (and Q5) and working with Audi Minneapolis.
Porters
Our salesperson Mark Landy was great. He took time to demonstrate the car features, and he made sure we were very happy with our purchase, including follow-up afterwards.
Lindsey Lundberg
If you are looking for a dealership that goes above and beyond, go to Audi Minneapolis! I never felt pressured and everyone was very well educated on what they are doing. Neil in particular was extremely helpful and helped me along my car buying process. I'm serious when I say that it was the best car buying experience that I have ever had. Thank you Audi Minneapolis for making the experience great!
Steve Hayden
Prompt and timely service. Tony Moe is always very accommodating.
Jaden Hellermann
Service Was excellent and quick. The people working are very polite and professional!
Kevin Wells
Purchased a used Audi Q3 for my soon to be 16yo daughter. I was helped by Richard B, & he helped me pick out the perfect vehicle @ the price I wanted, I even got what I asked for which were a set of new winter tires that they threw in thanks to Lynn D,(used car manager).
I would differently recommend Audi of Minneapolis for any vehicle needs, used or new.
Lori Gardner
I purchased my first Audi this month, a 2022 Audi Q7 55 Premium Plus. From start to finish, my experience with Audi was top notch. Thanks very much to Abhallah El-Sanjak, my sales representative. His knowledge of the vehicle, and his courtesy and professionalism throughout the buying process, has been exceptional. I know if I ever have any issues or questions, Abdallah will have me covered. I would highly recommend Audi Minneapolis to any of my friends and colleagues.
alex mouser
Just left from getting my tires mounted! Carl who got me pricing on the tires was very quick in response and very helpful with choosing between their selection. Once I got there for my appointment Evan my advisor was there waiting for me and got me in and out very quickly! Chrissy very nicely got me an Uber ride home! Overall very happy with the service I received from the whole team.
Barbara Thomson
Taken care of quickly and efficiently. Car fix progress reporting timely as was completion.
Daisy Tran
Very good service. I was being updated the repair progress in details.
Thank you!
Judy Bearman
Audi staff are excellent communicators. I re riced emails and texts with all updates
Brenda Steinhauser
I always receive the best service at Audi MPLS! Would never go anywhere else.
Brandon H
Great Experience! Was great to work with Abdallah on the new car, he was amazing! Chris C was phenomenal too! Nothing but good to say about this dealership!
ron szarzynski
Evan at Mpls Audi did a great job of taking care of my car needs and communicating
Bill S
Jenny Hager made us very comfortable and she answered all our questions and she gave us great support! She didn't pressure us or give us a hard time! Audi Minneapolis staff were all very helpful and kept in touch. They have a great selection and you won't be disappointed! Be sure to check it and they give good deals and you get more than you bargained for! It was also close to home so that was is a bonus!
Bill Powers
We were shopping for a convertible for weeks. We finally found the right vehicle at Audi Minneapolis. The sales and financing staff were very helpful and when our car had an unforseen issue the service and management team really went the extra mile to solve it quickly. Everyone we have encountered has been professional, friendly and respectful.
The "dealership" experience here is second to none in the metro.
Bringing home a car you love is one thing having a dealer sales and service team you trust is a whole new level of satisfaction.
Jeffrey Owsley
Excellent Service! I contacted the dealership via an on-line inquiry and immediately received not only an e-mail but also a phone call and text from Chris Cohen. He was able to meet with me that afternoon to let me test drive a 2019 RS 5 so that I could make a decision between the BMW 550i that I had ordered or a Mercedes E53 AMG. I had contacted one other dealer who didn't want to do a test drive and was not very forth coming on finding the car I wanted, if I even wanted it. Chris was great to work with and the car was amazing. The experience was so good that I made a decision that night to purchase the vehicle they had on the showroom floor. Our time at the dealership was round 2.5 hours to be able to put a sold sign on the car. The team at Audi Minneapolis worked over the weekend to get financials in order and set up a time to get the car after I had returned my lease from another dealership. They even were able to give me information on what to expect when returning my lease and how to manage the process since I had never done it before. Picking up the car was easy and the communication after the pick up has been great. Definitely recommend Audi Minneapolis and Chris over the "other" dealership south of them.
Katie Marsh
I had the best experience at Audi Minneapolis! As a first time Audi buyer, I had all of my questions answered promptly and honestly. Jenny H was very helpful and made me feel so comfortable. She was as excited as I was about purchasing the vehicle I wanted! I would recommend Audi Minneapolis to anyone who is looking for a new vehicle!
Anthony Scott
Friendly staff. Nice loaner car for a few hours. Appreciate video showing what was wrong.
Tom Connors
I recently purchased an A4 from Audi Minneapolis and had very positive experiences with everyone from the receptionist who was genuine and helpful to the sales and finance crew.
Shout out to Neal Sims for all of his knowledge, help and patience. Was able to test drive several models with no undo pressure and he answered all my questions. Can highly recommend Audi Minneapolis.
Doug Russell
I recently purchased my first AUDI. The experience from start to finish was exceptional. Ben Peyton, my sales professional, is a ROCK STAR! His knowledge about the type of cars I was interested was right on point. I would highly recommend Ben to anyone as I truly believe he is a "car guy" with the best interest of his clients first and foremost. The dealership exceeded all my expectations and I look forward to a long relationship. I also need to give Andrea, Finance, high praise for the professionalism and thoroughness in which she performed. She also represents the dealership quite well. Thanks for a great car buying experience!
Matt McCoy
Fast, easy and fair. We will be back when it is time to change out the next car.
Nicole Schaefer
Veryyy good! Was quick and everyone was so helpful
Jacques Tucker
Ryan G Walch in the service department at Audi Minneapolis gives 10-star service hands down see for yourself.
Isadora Korak
Make sure you go see David Falkman if you are buying a car. David made the process simple, explained all the audi technology and features effortlessly and didnt make us feel pressured. Used or new, David and the full staff treated my husband like we were no different than someone buying the fanciest car on the lot. Highly recommend!
Tim Johnson
Tony S. was really helpful at creating a smooth process for trading in my lease early and getting into a new A5 cabriolet! Love the car and great dealer!
Nellie Dumont
Had a great experience working with the Audi Minneapolis team. Tony S was our sales associate and was super knowledgeable of vehicle features and also helped to guide us through the leasing process. Even now that we've taken possession of our car, he's very patiently answered my tech questions, and helped get me setup with the Audi MMI. Do not hesitate to work with Tony and the Audi MPLS team.
Trevor Farnum
I absolutely love the partnership that I received at Audi by David Falkman. He has partnered with me for 4 vehicle purchases and continues to be an advocate for finding the best vehicle for my budget. He continues to make me a fan of Audi and of this dealership. Truly a one in a million sales partner.
Theresa Knutsen
I worked with Tony S, and he was a pleasure to work with. Knowledgable, helped me narrow down what I wanted and searched hard to get it for me. Great service before and after purchase of vehicle. I love my new hybrid vehicle, it drives like a dream and the carplay as well as other features are now a new "must have" in all future vehicles for me.
Harriet Swatez
Brent and Joel are outstanding. Their follow through is excellent.
Glitch Bom
Highly recommend C.J. if you plan to purchase a vehicle. He was very informative and showed passion in vehicle's.
Scott Stabeck
I had a fantastic experience at Mpls Audi. My sales person Richard Busker was very attentive to me and knowledgeable about the products. Chris Cohen in Finance made the signing process enjoyable and stream lined. Top notch from start to finish.
Madison Clements
If anyone is looking to buy a car from Audi Minneapolis, do it!! I had C.J. and Chris and they were both SO nice, trustworthy and made my first car buying experience fun and easy!! Thank you so much for the great service and I would highly recommend buying a car from there and ask for C.J. when you first walk in. :-)
Nick Jensen
Had a great experience at this dealership. Matt Frost was super friendly and patient with my first car buying experience! I went in looking for a nice used car, and he was very knowledgeable and never made me feel pressured. He even worked within my time constraints and worked as quickly as he could! To top it off, he worked with me to achieve a fair trade in price for my car! I would highly recommend this dealership and Mr. Frost!
Hana S
Jenny Hager- she is so accommodating and knowledgeable about Audi's. She was very flexible with her schedule and very welcoming. She answered all of my questions and concerns, and if she did not know the answer, she found it! When I buy my next car. I hope to be working with Jenny, again! Jenny was honest and upfront and transparent with the process and my options. Thanks, Jenny!
Eric Hanlon
Rory help us buy a car and was fabulous. Thx!
Christine Petersen
Brent in the service department is the best. So friendly and very helpful/knowledgeable.
Dave Miller
Strongly recommend. Great customer experience all around; very clean dealership and the sales process was very positive throughout.
Follow up: great experience at the service center after the first year of ownership. Scheduled maintenance was a breeze.
Kim Nguyen
Wonderful customer service! We purchased our first Audi from Blayr and he took the time to find out exactly what we were looking for. He showed us a few different models and let us test drive them to see what we liked better. He made the buying process fun and easy, we couldn't have asked for a better car shopping experience. Lynn and Adara were equally as amazing! Highly recommended!
dulce palomares
Thank you Richard Busker of
Audi Minneapolis for getting my need of a spacious car to fit my family. I liked how you answered my questions and sent me video clips of the car we purchased. Your promptness and professionalism said you cared and valued this satisfied customer. We love the purchase we made here. Thank you for helping with my family needs and for keeping in touch afterwards.
Dulce P.
Andy Wolfe
I have been getting my car worked on at Audi Minneapolis for years so when it was time to get my wife a new car, I went in and talked to Brad Robinette in the sales department. He was extremely helpful and easy to work with as we looked over some options and ultimately came to a deal on a slightly used Q5. The buying process couldn't have been easier and Brad was great to work with. I'll be back someday to buy a new car, and when I am, he's the guy I'll call.
Marshall Albright
Audi Minneapolis is a great dealership offering solid work and great customer service.
I have been bringing in my Audi to this dealership as part of the Audi Care program for the past year. Every time I go in the process is simple, quick, and the staff keeps me informed. A claim I had on a minor malfunction on the car was quickly resolved with no issues.
Their customer service is exceptional as well. I have decided to sell my Audi in favor of a BMW (a manual, otherwise I would've considered another Audi). Upon calling the dealership to get proof of CPO, I was directed to Doug Williams who helped me immediately by sending over all necessary documentation. He by no means had to do this - I was selling my car and wouldn't be coming back to the dealership. This shows the values of this dealership.
Overall, I have been very happy with their services and can happily recommend!
Bruce Huggett
Evan, was great at keeping us informed as to the status of the service of or car Thanks Evan
Erin Stotesbery
I had a great experience finding my new car at Audi Minneapolis working with Jenny Hager and David Falkman! Would highly recommend!
Ron Brenner
My wife and I worked with Mark Larson (sales) to purchase a very lightly used Cadillac xt5 and trade in our Jeep Grand Cherokee. Mark took the time to research the xt5 features and gather other information prior to our visit. Mark and the other team members we encountered were helpful throughout the process. We have made many auto purchases over the years - but I have to say this was our least painful and most pleasant experience. Thanks to the entire Audi Minneapolis team!
Lorinda Hanson
My experience at Audi Minneapolis was fantastic! I have never owned an Audi before but the brand was recommended to me by several friends so I stopped by for a test drive. Even without an appointment I was welcomed at the door by a friendly sales person, Richard Busker. Richard was awesome to work with! He made the entire process easy from start to finish. I fell in love with a beautiful S5 convertible and Richard made the deal work. I am beyond happy with the car buying experience and my new Audi!
Michael Deason
Very professional. I was a little concerned going to a high-end dealership to purchase a used vehicle for under $10k, but everybody we dealt with was very professional, friendly, and helpful. Matt Frost was one of the most pleasant car salesmen I've ever worked with. They washed the car and filled the tank without being asked (not all dealerships do this). We will definitely be returning.
Lowell Litzau
They managed to get me in early ahead of my scheduled appointment.
Kate McCready
We recently worked with Neal Sims to purchase a used car. Everything was very well organized and hassle-free! We were very impressed with the cleanliness and level of detail in prepping the car (new tires, detailed cleaning, etc.). Neal was very communicative and his follow-through was excellent. Our experience shopping there was excellent. Highly recommend Audi Minneapolis!
Charlie Aul
Audi Minneapolis and my sales advisor David Falkman were professional, courteous, and respectful of my time. My experience at Audi Minneapolis with David Falkman and Lynn Daleiden blew me away. Thanks Audi Minneapolis for treating me like family and getting me in to a sweet ride.
Laurie T
This is my second vehicle purchased from this dealership. Every encounter has been nothing less than stellar from sales to service! David Falkman helped me with a quick purchase due to an accident that I had and an immediate need for a vehicle. He was knowledgeable, personable, attentive, and even had me laughing during a stressful situation for me. This vehicle has more technology than my older Audi and I am looking forward to learning about it in more depth with David, if the need should arise.
Will Peterson
Had a wonderful experience buying our car. We were looking for something specific and Jed did a great job finding it! He was courteous, friendly, and helpful throughout the process, even following up to make sure we were happy several weeks later. Thanks again!
Chris Undersander
I worked with Brad Robinette from Audi Minneapolis on the 1st purchase of an Audi I have made. It was an amazing experience and even more so because of the times we are in. Due to the Covid-19 Pandemic, I was unsure if I would enjoy the car buying experience. Brad made it painless and was always respectful of my safety.
I had specific features I was looking for and the entire time Brad was patient with me and offered several suggestions. His last suggestion was the car I ended up buying and I couldn't be happier!
Another aspect I have not experienced before was Brad's follow up after purchasing the vehicle, he has reached out several times asking how I enjoy the vehicle and if there are any questions I have. He has responded several times after normal working hours to my questions even.
All around it has been by far the best car buying experience I have ever had and would recommend Brad and to anyone I know!
John Marshall
Great experience working with Lindsey and Mark in sales. They found a very specific used car with particular options that i had difficulty locating on my own. Brent in Service is a great service consultant: provides video updates of the progress on your vehicle and is quick to respond to questions. First class operation, very impressed and will return for service and future business.
Scott Herbowy
Awesome experience! Bought my car on the internet. I live in Texas and it was worth it 10 times over to buy at Audi Minneapolis! Bought the car over the web/phone with Chris. Agreed to a price I was happy with and at the last minute he offers another 1K off as they were having a sale that day. He didn’t need to do that as I was prepared to buy the car anyway.
HONEST AND RELIABLE PERSON!!
FIVE START!!
Pat Anderson
Had a great car buying experience at Audi Minneapolis. Jenny Hager was amazing to work with. She assisted and advised me from test drive to purchase and made everything super easy. Jenny was a great communicator and always quick to respond to questions. Really good experience and I'm loving my new eTron Sportback!
Zack Montana
I recently purchased an A7 from Audi Minneapolis with Joel as my salesman and it was a great experience. I'm located in Dallas and was a little nervous buying a car over the phone, sight unseen, but Joel was able to address all of my questions and concerns and arranged all of the paperwork and shipping. They are a great dealership and stand behind their highly rated service. Customer definitely comes first and you can buy with confidence that they will treat you right!
Nate Weidner
I bought a car here and have had my service done here for 10 years. No complaints. I did have an argument with the service department recently but it was handled professionally and to my satisfaction. Also, the employees seem passionate about the cars they sell and are excited to take about them. I almost forgot, they have free loaner cars, I'll change to five stars for that.
Tom R
Joel is the sales guy I've worked with. His knowledge of the cars he sells and the process that goes with purchase is second to none. Zero pressure, honest and trustworthy. The price they paid for my trade was very fair, the price for the new car was very good.
I have worked with this dealer before and from sales to service there isn't a better place to do business.
David and Jeff
We love our beautiful car from Audi Minneapolis! Ellen Podolske, the Office Manager, deserves an appreciative shout-out for her fast & friendly attention to our very small title glitch. She is an outstanding representative of this automotive organization who truly cared until everything was completed perfectly. Big thanks to Ellen and your Team!
Débora Precioso
Great car, excellent service! I really recommend this dealership and our saleswoman (really above average).
David Finstrom
Our second purchase from this dealer. The first was @ 2017 Audi A4 premium plus quatro. Now we also have a 2022 Etron premium plus quatro . It was a good experience.
The salesperson was very helpful and the whole thing went very well.
Darlene Murphy
Mike McCarty & the team at Audi Minneapolis were awesome. I made my purchase from a distance and they made everything easy for me. They even handled a last-minute change with no problems at all. Communication was quick, efficient and simple. Definitely recommend working with them!
David
Worked with Neal. I chose all my options for the car online and he reached out to get everything set up. When I went there later that day he had a vehicle ready to test drive, and when I decided to purchase most of the paperwork was already done. Very easy process.
Ciatti D
We had a wonderful experience at Audi of Minneapolis. We met with and purchased our new Q5, from David Falkman. We were treated well, he was so knowledgeable and enjoyed the real and sincere person that he is. David knows Audi's inside and out and he patiently helped me through all the bells and whistles that the car has! Thank you for the pleasant experience!
The dealership was comfortable and didn't feel "uppity"!
Michelle in finance made signing the bottom line a piece of cake and she was a hoot, she knows her numbers inside and out! Great experience there too!
We will be back!
Jesus Estrada
My wife and I were shopping for a luxury SUV on Thursday and after test driving Mercedes, Land Rover/Jaguar and BMW on the same day we decided as a last option to test drive an Audi. We were a little hesitant at first, but I am glad we went there. Tony was our sales associate and we could not be happier with his honesty and professionalism as he listened to what we (mostly my wife since the SUV was for her) were looking for. At the end of the day it was his service that closed the deal. It seems that the entire Audi team upholds open communication and professionalism making it a personal & excellent experience for us. Would definitely recommend this dealer!
Ward
50000 mile service.
Service was excellent as always.
Aaron Stotko (4SeasonsSports)
I recently purchased an Audi A5 from Audi Minneapolis and had an outstanding experience. It's been about a month since I've owned the vehicle and I could not be happier with the car and the relations I've had with the dealership as well as Mike McCarty (my sales rep). All around they wanted to make sure that I was happy. In a day and age where customer service can be secondary and sometimes an afterthought, Audi Minneapolis goes out of their way to make sure you are a happy customer in a very real and non-artificial way. When you buy an Audi there are expectations with the band in relation to the performance of the car and that they are truly a driver's car. Well that expectation is echoed throughout the buying process. I highly recommend to anyone considering these cars and/or this dealership.
Jon Lewin
David Falkman treated me like a customer and friend that he has known for 30 years even though I just met him. He was a helpful advisor, not a salesman. He never once pushed me to a buy decision. He listened and took the time to find the right match and answers to any questions I had. He knew the 2016 A6 in and out and was patient to explain all the great features. Based on previous car buying experiences, I expected a big push on all the "extras" and was pleasantly surprised with his honesty and suggestions. The entire experience was top notch from the facility to the respect of my time. They were willing to move as fast or slow as I needed. I would highly recommend David and Audi Minneapolis experience!
Chaitanya Immaneni (Dexter)
I have recently worked with David Falkman to purchase my S5.
David was more than pleasure to work with. Stating from the test drive to delivering the vehicle he made sure that he I was give the best of service. David was very knowledgeable about the vehicle and he always took extra time to explain all cool features the car had. He is always available on the phone even after the purchase to answer any questions I had .
The finance department made paperwork look like it did not exist. All in all it was a great experience at the Audi Of Minneapolis. Highly recommended.
Luke Malloy
Tony Sivongxay at Audi Minneapolis Is awesome. Great car buying experience. Fast, friendly, easy to work through the process. Highly recommended!
Corky Hall
David Falkman, and the entire Audi Minneapolis team, are fantastic - 2nd car I bought from them!
sean witte
My experience was the best of any dealership I have been too. Great customer service, Great selection of loaner cars, Nicest service department I've ever seen. I recommend this place to anyone who is looking for service or a car purchase in the twin cities. Do not go to Audi St. Paul, night and day experience. Owned by same group.
Sean, Duluth MN
Tara Patoile
I worked with Joel Heinen at this Audi Dealer and was very impressed with how accommodating and helpful he was. He answered any and all questions I had before/during/after my visit. He was very laid back, no-pressure sales, and stayed focused on educating us about the vehicles. I really appreciated his quick response and flexibility, not to mention, transparency.
Michael Hoff
Great shopping and buying experience with Jon Henry and the team at Audi Minneapolis. Shopping was easy and low-stress due to Jon's thoughtful and customer-centric approach. All sale and post-sale details were handled quickly and professionally. Highly recommend.
Erik Huber
I purchased a 2013 Outback from this dealership this past March. From start to finish the entire team was phenomenal. I have worked in customer service for over 15 years and cannot give these guys enough credit for the service they gave to us. John (our sales REP) was the best! It was the most enjoyable experience I have had with any car purchase! Many thanks!
Chris Hildreth
I've reached out to over 10 dealerships in the past 2 days. Audi Minneapolis was the only one to reply to my email with ll info requested as well as sent additional pictures. Richard Busker was nice enough t put the vehicle up on the lift to take additional under carriage pics. This is great customer service hands down. Keep up the great work Richard!
luis de La Torre
Had a fantastic experience at Carousel Audi of Minneapolis! Huge thanks to Mark Larson for all his help, made this experience much better for my wife and I. Beautiful facility, staff is very kind and helpful. Looking forward to returning in the near future. My wife is loving her new Q5.
Mason Kassahn
After dealing with Audi Minneapolis, I can’t say enough about how well they treat their customers. Absolutely awesome service and more than accommodating. Mike B has always made sure everything was in line and taken care of properly and given updates as needed. No secrets and always go the extra mile to make sure your car is 100%.
Laurie Page
The car-buying experience is EXCEPTIONAL - I could not have been happier with our salesperson, Tom - truly exceptional! However, the follow-up service from other areas kind of fell off for me. When we have had paperwork that has needed processing, or return phone calls from anyone other than Tom, we have been forgotten and swept under the rug. I thought I would be an Audi-owner for life, but unless Tom starts running every department, I'm not so sure…customer service seems to be forgotten after the sale.
Matt Dosser
Really enjoyed working with Ben Peyton. He's knowledgeable about the cars I was looking at, available to do numerous test drives and very fair throughout the buying process. He's a car guy, not just a salesman. He listed all options for purchasing such as auction which I wasn't aware of. Ended the process with a fantastic loaded B8.5 S4 with 19k miles; the car looked phenomenal when picked up.
Had repairs on my old C6 A6 4.2 as well and the repair center is possibly the best I've ever worked with. You'll pay a premium but if you want the convenience of a brand new loaner, incredibly knowledgeable staff and constant updates it's a great place to go.
I'd give 4.5 if possible. 5 stars later on if the current service continues.
Ryan Steensland
For over twenty years Lynn Daleiden has been our go to person at Audi Mpls. She has been nothing but class through all of my family’s purchases. Now in management, she still takes time to make sure our auto buying experience is a great one. The effort she has made, along with the outstanding service techs (Joel and Dana) with whom we have worked over the years, make it easy to continue to keep Audis in our garage.
DaleWA
I purchased a CPO A4 Allroad from Audi Minneapolis over the phone and by email. The whole experience was great starting with Chris Cohen who answered all my questions over the phone, texts, and emails. He sent all the various photos I requested. I am very happy with the ease of purchase and dealing with the business department. They even arranged shipping at a much better rate than I could find!
Dave Euson
Outstanding buying experience from start to finish. I worked with Matt on the purchase of a new S5 convertible and his product knowledge and follow up was exceptional. The dealership is very professional and their low pressure approach throughout the process was much appreciated.
Bryan Wolla
Audi of Minneapolis really does offer the lowest price around. I am very pleased with my new Audi SUV, and will definitely do future business with them. I worked with Chris C. in sales - he was very personable, honest, and worked hard through the entire process.
Janet Jones
I was very lucky to be assigned an excellent sales person in Eric Koob. He was very
personable and pleasant. We spent quite some time going over various options for the A3 and A4. Eric was very knowledgeable and showed great patience.
I found the atmosphere in the showroom very relaxed. I chatted with Julie, another
sales person, and Kevin, the Manager.
When I finally made a decision as to the car I wanted, Eric spent quite some time going over the various controls etc. and I have made another appointment to
learn more about these and the GPS and Eric was most willing to do this.
As an older buyer I really appreciated the help I received.
Mike Kieley
Depending on what you’re there for- expect different customer service for different levels of service provided. I needed my A5 fixed as well as some scheduled maintenance after a minor amount of contact was made in parking lot when a big Chevy SUV backed into my grille in broad daylight with me in the car trying to get the driver to notice her surroundings
Set an appt online for scheduled maintenance and had a question about some body work also, was told they don’t do body work there, that’s fine. They referred me to a shop they work with closely but the told me I couldn’t get any of my scheduled maintenance done until the body work was finished.
I bit my tongue but wanted to absolutely go off on the woman who I had been on the phone with prior to this.
Why Audi doesn’t have a body shop at least on the same frontage road as their showroom, god forbid anywhere inside their dealership is beyond me. Not only will I never even consider this place for any sort of service or repair in the coming months, I am done referring my friends and family members to buy their vehicles at Audi MPLS, the thing that blew my mind was how apologetic the woman I initially spoke with was on the phone when she realized she couldn’t have been able to help me any further.
Been Aren't
I bought a beautiful used Audi A7 which was a local trade-in. Jenny Hager was extremely knowledgeable and helpful and easy to work with. A very pleasant experience from the time I walked in the door!
Nancy Portz
I recently purchased a 2021 Q5 from Audi Minneapolis. I worked with Tony Sivongxay, he was very courteous, patient and professional throughout the process. I would highly recommend Tony and Audi of Minneapolis to anyone looking for a vehicle.
Jon Kuskie
David Falkman was wonderful to work with. The entire experience at Audi Minneapolis was great. The entire staff was so professional and clearly happy to work there. They have a great team atmosphere. They have a huge variety of excellent vehicles, and the prices were very competitive. I could not be happier with my purchase, and I could not be happier about my experience with Audi of Minneapolis!!
James Fuller
This is a great dealership. I've always been treated professionally and respectfully (thanks, Brent!). Getting a loaner car for the day is super easy and makes it super easy to get my Audi serviced. I keep going here even though Audi Richfield is closer because I know Audi Minneapolis will keep taking good care of me and my car.
Kelly Kohls
Matt Frost was great to work with while purchasing my first Audi. He was very knowledgeable about the vehicles and patient while explaining all the ins and outs of the vehicle. He responded quickly to questions that we had after our initial visit. I would highly recommend working with Matt and the Audi Minneapolis team on your next car purchase.
Brad Daniels
We went to Audi Minneapolis to purchase an upgrade to our vehicle and was very impressed with the process. If you are looking for someone to take care of your needs then Lindsey Clements is the person you should work with. We were very happy with our vehicle! Could not be happier to have purchased from Audi Minneapolis!!!
Jenna Hendrickson
Chris at this dealership went above and beyond to help us and give us the best experience possible. The used car we purchased came in good shape and the dealership helped the buying process be as smooth as it could be. They we able to get a rush on our license plates at the DMV since we needed to take on an out of state road trip in the near future.
Kevin Kestner
Mike McCarty did a great job! The experience of purchasing a vehicle through Audi Minneapolis was very enjoyable. All the people we dealt with were friendly and knowledgeable.
I would highly recommend this dealership to others looking to buy a vehicle.
Kevin Kestner
Scott Christensen
I recently purchased a 2021 A5 Coupe from Minneapolis Audi and worked with Neal. To get the type of vehicle I wanted in the color I wanted it had to be ordered. The car arrived earlier than expected and the entire process working with Neal was easy and painless.
Noah Lucas
Excellent facility, beautiful cars, pleasant staff, poor car service.
I've noticed the quality of service, both on my actual vehicle and how they handle appointments, has severely decreased recently. I expect when I'm paying top dollar for the best service experience that my car isn't damaged. Unfortunately this was the case on my last vist. AUDI USA is already aware of the issue, but I figured I would WARN OTHERS with the quality of vehicle service at this location.
If it had happened once I would write it off as a mistake but there is a pattern of poor outcomes. I love the brand and Audi's are excellent cars, but the service department at this location needs to step it up.
Pat A
I recently purchased a pre-owned vehicle from Audi Minneapolis and was very satisfied with the experience. The service was excellent and the pricing was better than comparable cars elsewhere. Mark Landy was amazing throughout the process, and comes with the highest of recommendations. By the time I had completed my purchase, it was well past their closing time, but Mark stayed late to show us how to use some of the cool features of the car. The sale was complete, but he made sure we were able to have our Bluetooth synced when we drove off the lot. I highly recommend stopping in to Audi Minneapolis and working with Mark on your next purchase.
Rex Hendrickson
Audi Minneapolis was superb! From the moment I entered the lot - the whole experience was wonderful. Great reception area, open and expansive space and the personnel went above and beyond to make my purchasing experience a memorable one. Mr. Falkman thoroughly took care of me from start to finish making sure that I found the exact car I've been dreaming about and found it at an attractive price. I would recommend Audi Minneapolis to anyone in search of a new vehicle. 5 stars for sure!
Ben Deyo
The experience and Audi Minneapolis was great. Lindsey was exceptional to work with. I've also worked with Joel in the service department in the past. I couldn't have asked for better customer service. I would highly recommend their dealership for both sales and service.
Pixel Drifter
Every aspect of visiting Audi Minneapolis was smooth and professional. Chris Cohen did a thorough and enthusiastic review of our desires for a specific Audi model. In the test drive he pointed out vehicle capabilities that he thought would interest us. We had already chosen the package options we wanted by visiting the AudiUSA site, but Chris brought us to a vehicle that had an additional option that he thought might be a good choice for us. When we saw the advantages in the option he was suggesting we agreed and added the package. We are thrilled with the A7 we purchased.
Daniel Reinhardt
Richard did a tremendous job of helping me buy a car here! He answered all of my questions and was great to work with. Next time I purchase a car I for sure will be coming back to this dealership.
Jonta Gardner
I recently purchased a vehicle from this dealership and I had an amazing experience here! I came in without an appointment to check out a used car that I had seen on Carsoup. I was helped by David Falkman with my vehicle purchase and he was such a good salesman! I felt completely relaxed and he did not pressure me into anything! I would without hesitation be returning here to purchase an Audi in the near future! He told me that vehicle purchases "should be a smiling experience" and it most certainly was thanks to David, and Michelle from the finance department.
Megan Howe
Jenny and CJ were amazing and very helpful during all aspects of our purchase!
Thai Nguyen
I bought my first Audi car ever from this dealership, and I couldn't be happier with the service and sale experience that they gave to me. Sale people and staff members are polite and very friendly. I didn't feel any pressure when I went to the showroom and asked questions.
I strongly recommend this place and Lindsey Clements for her excellent service.
Michael White
I had a wonderful experience with the sales rep, Chris Cohen. He was professional, not pushy, friendly, easy going, and he listened to my needs. I found him to be trustworthy and I look forward to doing business with him in the future.
Overall, my experience with everyone I dealt with during my car buying experience at Audi Minneapolis (Chris Cohen, Aandrea LaFavor) was terrific.
Marie Elise
Excellent service! I have been with them for over 8 years and have always received superior service which makes getting my car serviced an easier chore. When scheduling service, they have always had the work done the same day and gave me a free loaner if needed! I recently purchased a used vehicle and worked with salesman Tom Ekers who made my buying experience a pleasant one.
Barry Wolfish
Long waits for filling out forms and completing transaction; find a way to speed things up!
Elaine Christine
My service advisor, Ryan informed me I needed new tires at my 45,000 mile service for my Audi Q5. Ryan forgot that I purchased new tires (probably scammed at that time) at my 35,000 mile service. When I received my paperwork from the technician my tires were found to be in excellent condition. (My friend said the same thing happened to her last month at this dealership.) My car was serviced promptly and the rental staff was nice- so that's why I'm posting three stars over one. Audi Owners- Please check your tire tread BEFORE arriving for service!
Monica Bakolli
Great customer service and attention to my concerns - detailed explanations and knowledgeable staff.
Finn Haley
I'm writing this review a week removed from picking up a new A6 from Audi Minneapolis. I worked with Tom Ekers. I felt compelled to post this review when, honestly, I never write them. Hopefully other car buyers find this helpful.
I labor over purchase decisions like this. I do a lot of homework, research prices, features, options, all of it. I do so much research that I sometimes get a little "stuck" - meaning it's hard for me to get out of analysis mode. If you're the kind of person who has an Excel file comparing all the make/model options with pros and cons, then you buy cars like I do.
Anyway, during my buying process, I went over to Audi Minneapolis to do a few test drives and just to gather info. I worked with Tom, and I have nothing but good things to say about him. He spent a lot of time with me, answered all my questions, never made me feel rushed. And, most important for me, never made me feel pressured in any way. We got in the weeds on options and technology, and he was very knowledgeable - as you'd expect from a dealership of this caliber.
I ended up leaving with a beautiful A6 that has been a joy to drive. I've noticed that their inventory of new and used vehicles are just in terrific shape, which isn't true of all the dealers I visited.
Given all the energy I put into getting a car, it should be a fun and enjoyable experience. That's what I had this time, and I appreciate the level of customer attention they give you at Audi Minneapolis.
And Tom's follow up has been great. He even offered to set up an additional appointment to meet with me to go through all the technology in the car in detail...which I may take him up on.
Great experience and will be going back to them for our next car.
Bruce Boeder
We are extremely happy with our new A4 Allroad. Mark Larson, our sales person, made our purchase very clear, concise and pleasant.
Charles Devens
While I had some issues with my trade of an older A4, Joel Heinen was a professional sales person through out. While we were not able to reach a sale during my first visit with him, I later reconsidered what I was willing to do and emailed a tough but fair transaction proposal. While he could not completely meet my proposal, his counter was very fair and I accepted. I had a particular issue in my transaction and I think Joel was very professional throughout our dealings. He listened and did not beat around the bush. I thank he and Audi Minneapolis for an efficient transaction and final sales process. I really liked my older A4 and would have liked to keep it, butthey put me in a great new 2017 A4 and I am very satisfied.
Nyda X
My fiance and I were initially really pleased with the service we received from Audi Minneapolis. We've been coming here for the past year and half for routine maintenance and any other services needed. We enjoyed working with Brent. We were lucky to have him help assist with most of our visits. He was very helpful and had our best interest at heart. Last month, we brought one of the Audis in for a simple door handle not functioning properly. We requested Brent as our advisor again and had the appointment scheduled with him; however, upon arrival another advisor took over. We thought everything was fine until it came to the warranty. In addition to what we originally came in for, the other advisor told us that there was a tear in the CV boot and it needed to be replaced. He stated that it was all covered under the warranty and they went ahead and replaced it. He called us back after everything was said and done, that he didn't review the paperwork beforehand and there will be an out of pocket cost of a few hundred dollars. We needed the vehicle back and went ahead and paid the difference as the advisor was now on vacation and a manager was not in the office. We were told that they will look into it and contact us within a week. In addition to that, the vehicle was starting to make a popping noise which it was not before. We were waiting for that phone call, but needless to say, nearly a month went by with no communication whatsoever. We gave them the benefit of the doubt due to the previous service we received in the past, but that was not the case. We were told that it was our fault for choosing the warranty company because apparently they were told from them that it was okay to move forward with the service, but the advisor did not review the estimates before doing so. He assumed that the "go ahead" from the warranty company meant that everything was covered without reviewing what the costs entailed until after it was completed. We went in again for the noise that started up after said service and were told that there was nothing they could do about it except offer 10% off the next service. In short, we paid for a service we didn't go in for and it's causing more issues than before and it may cost more to replace the whole CV axle altogether. Like many other reviewers, Audi Minneapolis may have just lost another loyal customer who will be taking their service elsewhere.
Update: Added an extra star. We were provided with the full breakdown of the cost and services when I provided this review. The manager we spoke with continued stating that the amount was not covered, employee is not at fault, etc. However, on the form showed that the warranty DID cover everything...When we brought it up to another manager, we were finally issued a refund and recently received a check in the mail (in September, almost four months after the incident). At this point, we've already been going to Audi St. Paul although it is a little further away. They've been a lot more transparent and helpful and we hope it stays this way.
Michael Kirk
I worked with Mark Landy. I explained to him that I was checking out a few vehicles and not going to purchase on the day of my original test drive. He was understanding and still took the time to walk me through the features of the used car encouraged me to take a test drive. Mark did a great job accommodating my schedule and budget to help get me the vehicle I was interested in.
A big thanks to everyone else I worked with too. They were all awesome.
John B
I had an excellent experience with Audi Minneapolis and Mark Landy. I purchased an S4 at the end of a 3 year lease and Mark ensured the process went well. I also had a small issue arise after the purchase and he was able to take care of it 100%. Overall, a great product and excellent service.
Jacob Hertel
Ben Peyton recently helped me with the purchase of a 2015 S4. I have previously purchased 15+ vehicles and I can honestly say I have never had a better experience. Ben was polite, hard-working and EXTREMELY knowledgeable. He treated my son and I with tremendous respect and was never pushy. Ben listened carefully to what I wanted and helped me make an informed decision. He then went about finding that exact car. I will be recommending Ben to my family and friends. I strongly recommend that you ask for Ben at Audi of Minneapolis.
Brendan Higgins
I had an excellent experience purchasing my new (to me) car with Chris Cohen. He worked with me until we were both happy with the deal. It all went smoothly and I would (and will) happily work with both Audi Minneapolis and Chris again.
Sumit Sood
Lindsey our sales representative was very professional and worked with me over couple of days to find the right Q7. Just before of delivery car , it ran into a problem and dealership provided alternative upgraded vehicle at the same price to keep up their commitment. The paperwork at finance was lean , efficient and quick process compare to my previous 3 purchases in the past.
Joseph Pisoni
I was in for service on April 16th and Brent Briggs went above and beyond to help me.
He answered all my questions and did all he could to make my experience enjoyable and worth a 6 hr drive to get there.
Brent deserves a round of applause and then some. Very impressed during my visit
Trevor Hildenberger
I had a wonderful buying experience with Chris Cohen purchasing my new S5. He was knowledgable, friendly, and accommodating. He made the process simple and smooth, and was able to answer any and all questions. I would highly recommend this dealership, Todd Olson the General Manager, and Chris Cohen!
DJS
I had a great experience purchasing a used BMW X3 from Richard Busker. I really appreciated his genuine and trustworthy personality. He always made me feel like my questions were a pleasure to answer and has managed any issue I have had along the way to an excellent resolution. I have already referred a friend to Richard highly recommend Richard and Audi Minneapolis.
Susan Hitchner
Great service, timely, professional. Very easy process.
Alex Bliss
I've been in twice for warranty service. The first time I called the service tech I spoke with claimed that said warranty service was unavailable to me, which was somewhat frustrating. After calling back with specific issue information from my regular mechanic, they accepted that this wouldn't be at cost to me and were able to schedule work. The work itself was done well (so far), and they took good care of my car while it was with them.
Omer Shasman
I had a very pleasant car buying experience at this dealership. The employees were very welcoming & friendly.
Thanks to Lindsey Clements!!! she was friendly & professional and have a clear understanding on the products, features and pricing of cars they have. She did a fantastic job!!!
Douglas Rachko
Our long-term previous Audi dealer retired recently. So, this year we worked with Dave Falkman for the first time when our lease was expiring. Dave was very friendly, professional, and respected all of our choices and preferences. Michelle Matthews was delightful as she assisted us with the financials. The process was smooth and efficient and we drove home in our new car, with plates, within 48 hrs.
Sally Phu
I've recently went there for an oil change and they found bubbles in the front right tire. We ended up having to get 2 tires and rubbers the total was under $500 and let me use a loaners vehicle so I can run errands. Overall I'm a happy customer.
craig copher
I do not generally leave reviews, but I feel compelled to call attention to what I consider to be a fantastic experience with Audi Minneapolis.
I had been looking for my next BMW when I came across a very nice very low mile 650 coupe. Technology has destroyed the car buying experience nowadays since most salespeople at any given dealership, even luxury dealerships, know nothing except how to answer a phone and regurgitate prefab vehicle info back at you. That was NOT the case here.
Im a car guy, an Ohio BMW enthusiast actually. Luckily for me a gentleman named Akram contacted me within about 5 minutes of my inquiry about the 650. Ive been buying cars over 30 years. Akram is the easiest to work with salesperson Ive ever worked with in all those years. That has nothing to do with price, but everything to do with knowing what I needed considering there were 800 miles between me and the car I wanted. He got me answers to everything knowing that I was going to have my bank make arrangements, I was taking time off of work, and travelling 800 miles. By the time I went to my bank I had zero doubt about the car and that my trade in would be handled fairly as well.
The only surprise out of the whole process was that there were NO surprises. My new car was as perfect as Akram and I had discussed, my trade was was given MORE value than we had on paper. The dealer could have tried to nitpick but they didnt, they increased the trade value up to max trade knowing I was probably still going to buy even if they whittled it down. Thats called INTEGRITY.
As I was driving my new car home I received a text from Akram informing me that I had left a VISA rewards gift card in my old BMW asking me where I wanted it mailed. That speaks for itself.
When it's time for next car I know who I'm calling. I will reward honesty and integrity and a job well done with loyalty. Top notch dealership with top notch folks. Professionals all the way around.
Thank you Akram and Audi Minneapolis.
Kathryn Johnson
I worked with Tony Sivongxay to by a used vehicle from Audi Minneapolis and he was great! I feel like I got a fair deal and they were helpful and pleasant to work with. I would highly recommend them if you're in the market for a new car!
Darren Miller
My experience at Audi Minneapolis was seamless and without pressure. I purchased an Audi S5 and worked with Joel Heinen-no pressure sales approach and responded to my questions immediately. He was fantastic. I would recommend and work with him again.
Richard Morgan
Of course, the car is awesome, but don't let that overshadow the fact that the service at Audi Minneapolis was first rate. My salesperson, Richard Busker, was extremely helpful, patient and more than willing to work with me and my somewhat exacting tastes.
I'd recommend an Audi to anyone in the new car market. And of course, I'd recommend Audi Minneapolis to anyone who wants to feel like the most important car buyer on the planet.
Lorin Bakken
Great and attentive service
Everything explained well to me
No pressure and good suggestions
Wayne J
Just a brief post on my great experience in dealing with David Falkman at Audi. In general I'm not a big blogger or poster but had to comment on this experience. I looked at and drove several different brands to the car that I bought and a large part of deciding on my A7 was not just the great ride it had but how comfortable and accommodating David was to deal with. The follow up has been great and I assume the service will be as well. Keep up the great work!!
Nicholas Kaster
Our experience with Audi Minneapolis was fantastic. Acquiring a new vehicle can be a trying experience with salespeople constantly contacting you to follow up, provide more information or close the sale. David Falkman and the people and Audi Minneapolis struck the perfect balance - David and his team were always available when we needed additional information but not aggressive or overbearing.
Gary Schwartz
Over the past 20 years we have owned five Audi's all from Audi Minneapolis. They have been outstanding. My "go to" people are Joel in service and Mark Landy in sales. I say sales reluctantly because he is so much more. He wants you to have a professional experience and know the joy and value of driving an Audi. We have even toured the Audi plant and museum in Ingolstadt Germany. Mark has worked well with our whole family and even drove out to help program our garage opener. Today we own a Q5 and a now an A7. We could not be happier. We will keep coming back to Audi's and the great team at Minneapolis Audi.
Joe Kern
Outstanding customer service as staff was extremely helpful in resolving the issue.
Bernie Dusich
We purchased a 2019 Q5 recently. The staff and management were excellent to work with , especially Mark Larson who was knowledgeable, courteous and who followed up in a professional manner.
Audi Minneapolis is a high quality dealership.
Vincent NVB
Lovely dealership. We ended up going with Volvo due to drastically different prices but was good working with Jenna and hope that in the future we will get an Audi at a more reasonable price. Given they are ending production on Q7s for 2018 and will be rolling out the 2019 models soon, it's sad that their discount was so meager. We got a Volvo XC90 with near similar features for several hundred dollars a month less. Love Audi's but that price difference isn't worth it.
John Anderson
Purchasing our new Audi S4 from Kyle Zutz was a great experience! Since Kyle gets the best deals for his customers, he is a very busy guy. But he always makes himself available to provide truly exceptional personalized service... and Audi Minneapolis is a premiere dealership that is just plain fun to visit.
Highly recommended!
Brandon Doan
Excellent car buying experience, no pressure and extremely helpful. They have a wonderful staff that is very helpful and of course a great selection of vehicles if you are looking for an Audi. The service department also has friendly and helpful staff and they have a comfortable lounge area with WiFi, an awesome coffee machine, and complimentary snacks.
Nick
Recently purchased a used vehicle of a different make from Audi Minneapolis. The whole process was great and I never got the impression that they treated me any differently than if I had been purchasing a new Audi. Akram and Adara were great.
Jen Meyer
We worked with David Falkman to get our new 2017 Q7. He made the process very easy, even though we had specific things we were looking for. He even entertained our daughter while we were working out the final details on signing day. She wanted to give him a hug (and I think secretly so did we). I'd highly recommend David to anyone (and Audi Minneapolis too). Their service department is also top notch!
Asa Gladstein
I had a great experience here! I am 21 and went in with my Subaru, and Ben Peyton treated me professionally. He did not try and take advantage of me even though I am young and new to car buying. Ben got me a great deal for one of my dream cars, as well as gave me a very fair price for the trade in. I would definitely suggest going here if you are in the market for a new or used car!
Blake Ott
Tony was great. I brought my vehicle in early morning and they not only diagnosed, but had the parts replaced and my car driving like new before lunchtime. I would highly recommend using Tony and his team!
gayle seaberg
I love the Audi experience! Clearly a first class operation with so many touches of kindness. Safety! They are Covid concerned, wearing masks and wiping down the interior before our test drive. Jenny Hager was our sales rep, highly recommended. Bravo!
Joshua Crawford
Chris Cohen in the internet department was a pleasure to work with and stayed in correspondance with me throughout the process of choosing a vehicle and made sure to out the client first in priority! Also, the business manager Lindsey Clements did a wonderful job at helping me with the Lease options. The whole process was swift and painless and made me very pleased in my choice of choosing Audi Minneapolis as the place to Lease a vehicle and I would recommend this dealership to anyone looking for a vehicle.
michael bromer
went to Audi Minneapolis to buy a car from Darren Ostern from whom I bought my last Audi several years ago... I read up on the car that I wanted in detail. Darren was quite knowledgaeable about the car and in great detail Car was delivered and we had a review of the electronics and equipment again 2 weeks later. This was painless with concise answers to my queries all done with a smile and in a leisurely manner. The plates were installed, the car was washed and it was pleasant and efficient. Audi Minneapolis and Darren have been great to deal with and I love my new car
Robert Bradley
The Audi house is an awesome dealership with awesome people. Me and my wife take our cars there to be serviced and checked on when needed. Always a pleasure when going there. Ask for Toni next time you go. True meaning of dedication type of guy.
Chris Schlachter
Recently worked with Abdallah to help find my new Q5 Sportback. He was very professional and quick to respond. Was overall a great experience.
Mare Jarvis
An avid Lexus owner for 13 years, I needed a new vehicle but hated to switch. Lexus no longer makes an SUV that works for me, so I reluctantly tried Audi. One day later I was driving my new Q5. Need I say more? My salesman, Aaron Hanson, was perfect - low key, enthusiastic about the Q5 - the only model I considered, and sympathetic to my difficulty in switching autos. I'm not that car savvy - just know what I like, and he could speak to my level as well as answer any of my husband's questions. The showroom was very inviting and, though I haven't needed service yet, the service department seems very user friendly. All good in my book!
Cathryn Hughes
My husband and I have nothing but great things to say about this place and the wonderful people who work there. Our salesman was David Falkman and we have never come across anyone like him before! He was so nice. We weren't just another number to him we were people and by the end we became friends. He went above and beyond to make sure everything was perfect for us. We got the new 2017 Q7 and we love it! David and everyone at Audi helped us with the car and understanding everything. The place is great inside and out! They always ask if you need anything and they have such a great selection of Audi accessories you can buy. Like a jacket, shirt, anything like that and so much more. Everyone there is so helpful and make sure we are always comfortable. I know that from now on when i get my next vehicle i will definitely be going to David Falkman and i know i will be in the best hands possible!
Nicole Moffitt
Purchasing a car is often stressful and time consuming. Tony and Audi of Minneapolis have the process streamlined. Everyone was professional and courteous. We really love our new vehicle. Thank you!
Trisha Raich
Great dealership with great employees! They are helpful, friendly and were very welcoming. The purchase of my SQ5 went smooth and am very happy with my decision to stop at Audi Minneapolis. I would highly recommend working with Tom Ekers for your next car purchase!
Bernard Erdman
I had a pretty good experience buying an A5 at Audi Minneapolis! I felt like they made a real effort to explore options, dealt fairly, and salesperson Lindsey was a joy to work with! Delivery was smooth, and, most important (to me), I am enjoying the car!
Dean Dibias
I have never owned an Audi but given my experience at Audi Minneapolis I don't know why I waited! My sales representative, Ben Peyton, was extremely knowledgeable and helpful. He guided me through several models prior to my choice of a SQ5. My trade in value was extremely fair and on the mark. Both Ben and Audi Minneapolis exceeded my expectations across the board.
Rich Argentieri
My wife and I recently purchased a Q7. We were very pleased with the overall sales experience. We worked with Richard Busker who we found to be very helpful and knowledgable. I would not hesitate to purchase another vehicle form Audi Minneapolis.
L Hall
After searching for months, we finally found a car we were interested in and contacted Lindsey at Audi Minneapolis. By far the best car buying experience we have ever had. Professional, knowledgeable and very easy to work with.
Robbie Harrell
I’d highly recommend working with Chris here, extremely knowledgeable and takes care of you every step of the way. The new RS3 is awesome! Thanks Chris
Charles Nguyen-Hofer
I had a great experience at Audi Minneapolis dealer. The sales rep Chris Cohen was great!. He made the transaction quick and easy for me. I will definitely recommend him and the dealership.
John Lieu
Originally made arrangements (time off, child care) for a key programming service; but part was not ordered as it should have...so we had to make an additional trip on another day.
However, on the next visit, Chad and the Service team met my wife personally to apologize and make the experience right. Definitely appreciate Chad going out of his way to make things right and everything was smooth afterwards.
Wife loved the rental A4 and will likely be back in the near future for her next car. Thanks again! We look forward to the next service experience with Audi Minneapolis.
Sheri Rosen
I had an excellent experience at Audi Minneapolis with Matt Frost. I knew what car I was interested in and he had me out on a test drive in short order. He answered all my questions thoroughly and was very pleasant to work with. I would recommend Audi Minneapolis unconditionally.
Kent Hammer
I had a great experience working with Chris Cohen when I purchased my A5. I recruit salespeople for a living and have also bought many cars – Chris is definitely one of the best salespeople I’ve dealt with. Very knowledgeable about the car(and cars in general), and did not try to “sell” the car, he knew how to read his customer and just created interest in the car..
Kent Hammer
Jesse Boggs
Greg in the service department is great to work with. I was referred to him by an Audi Performance shop to do some much needed updates. They were able to take care of the error codes and performed a throttle body adaptation as well.
I highly recommend servicing your Audi here.
Matthew Brocker
Marija was tremendous. We came in looking for a used vehicle, and she was very knowledgeable about it already. She has a tremendous process from start to finish to make every customer feel appreciated and taken care of. We are very happy with our purchase and our experience at Audi Minneapolis
Amanda Busch
I had a great first experience at Audi Minneapolis. The staff was friendly, knowledgeable and recommended the right services for me based on my car’s warranty and care package.
Corene Swansson
So happy with my new Audi! I Highly and only recommend David Falkman. I told him what I wanted and the price range that would work for me and he respected that. He was able to find what I was looking for and frequently updated me on the status of the search. Couldn't be happier and more confident in my purchase because of David!
Jeff Nielsen
Bought a used A4 - David Faulkman, our sales rep, was terrific to deal with. I got the car home and noticed a large scratch way low on the bumper that didn't see before purchase. I called him and they fixed it for me and also popped out a few dings as well. Great customer service - would highly recommend!!
Paul Oelze
We bought a used Honda Accord. Mark Landy was great to work with. No pressure to buy, what so ever. The car has no issues and was delivered in a very clean condition. This is the second used car we have purchased from Audi Minneapolis. We would most definitely go back to this dealership and ask for Mark Landy again.
Holly Hoheisel
Richard was great to work with! He was friendly, professional and most importantly, honest! The whole experience was top notch. This Dealer does have some cars under 10k, (what I was in the market for) and the one I went home with was under KBB and in excellent condition. Couldn't be happier!
Elias Jordan
We are very happy with the lightly used 2013 Ford Focus we bought from Audi Minneapolis. The process was quick and streamlined, my only complaint is the lack of a second key and the lack of communication about it before getting our signature on the dotted line. When I asked early on if there was any kind of return policy, the salesmen informed me that there is none because they cross every t and dot every i before you leave with the car. If this were entirely true I would not have seen "Extra Key" checked on multiple parts of the paper work only to still (a month later) have only one key. It seems to me they stock pretty decent vehicles and ours was listed at a good price. I'll look here again when I'm back in the market, but will definitely be crossing my own t's and dotting my own i's next time.
Rob
I've had great service for my rs3 warranty work. I love the videos of the work they do on my car to keep me informed. Answered a lot of my aftermarket questions on my car as well.
Michelle Shurte
First of all, I absolutely love my A6. I was rear ended on the highway and had mine totaled. I went to Ryan and he found me the perfect one. He made my experience spectacular. Thank you, Ryan for going above and beyond. I will absolutely be back and will recommend him and this dealership again and again!
janis delins
Professional and friendly service. People doing the free car was probably need a bit of training, overall - a very positive experience. Thank you Audi of Minneapolis and a Happy New Year to the whole Audi team!
Jeremy Vogel
Even though at the time they did not have anything directly related that we wanted (we only strictly wanted a two door and two seat convertible, which was brand new that their factories were not putting out at the time which was not their fault), they still gave us some the great courtesy & respect, we did some browsing, and they spoke with us; and then also showed us around the lot at some of their vehicles, which are still highly impressive. Coming from a small town, it's false that friendly people can only be found in smaller communities when you compare it with these people. The trip to the twin cities was well worth it, and I hope to do some business in the future with these people from what we saw today because Audi is defiantly a car brand that has earned their reputation as being not only a reliable vehicles; but the definition of luxury also.
ROLAND SCHAER
Lonnie was very personable and reasonable. Thank you
Debra Pajor
Audi of Minneapolis is the best dealership I have ever had the pleasure of working with! Jenny Hager and Sales Manager Aaron went above and beyond for me in the purchase of my new vehicle!
Deborah M.L. Andersen
What a great experience! Everyone was so helpful, kind and knowledgeable!
Artem Zviriaka
This is the best dealership out of all dealership that I went to. Customer service is awesome. There is always some snacks and beverages including hot coffee. Staff is very friendly. When you dropping you car for service they are driving you back home for no charge and doesn't matter how far they have to drive you. I find this very nice because some times you can't find anyone who can drive with you to dealership and bring you back home.
Also the basic inspection is free compare to other dealership that charge you at least 50$.
I highly recommend anyone to stop by and check it out!!!
Thomas Telzrow
In the process of buying a 2015 A3 from Audi Minneapolis, I dealt with Mark Landy and Darren Ostern who functioned as a tag team, and a very good one. They are both extremely personable and knowledgeable, and best of all had a great sense of humor. They made the whole experience absolutely painless. I was most impressed by their willingness to afford additional tutorials after delivery regarding the A3's formidable technology. Indeed, the experience of ongoing support was quite similar to that of an Apple store. Kudos to them and Audi Minneapolis.
John Strong
Expensive and if you're not in something less than 5 yrs old you're invisible to the sales team there are some positives here. One is that without a doubt they know Audi. Another is a few select employees on the service end and behind the parts desk who are way way too cool to be working here and will do right by you even when another employee had not. Also parts can be very reasonably priced which I was a bit taken aback by. I needed at one of many stops a front frog lamp grille and these guys killed the competition beating Amazon & Ebay who are suspect anyway with parts by a good $25. Say hello to Tony Moe for sure if you're getting service done he & his guy are Top of the food chain. Say hello to the younger gentlemen behind the parts desk as well.
Nicole Etter
My husband and I cannot say enough good things about Minneapolis Audi and Mark Landry and Manny too! Mark found us the perfect car and took the time to do so. He went above and beyond and made the car buying experience an enjoyable one. Thank you!!!
Kim Hogdal
I do recommend scheduling an appointment prior to visiting this dealership, as without one we did have to wait 20 minutes or so to see a salesperson. I worked with Chris Cohen to purchase a 2018 Q5. He was well versed in the features of the Q5 and knew the available stock. He gave thoughtful advice in helping make me make a decision in choosing options and packages. I recommend this dealership to others.
Richard Bitzan
My wife Mimi was looking for the right car- we looked at lots of options.
She fell in love with a low mileage 2016 Q3 on the lot.
We were promptly approached by Kevin Keeney, who gave us a test drive and explained all the special features of the vehicle. The purchase process was fun, and Kevin was very generous with his time when we picked it up to make sure Mimi understood as much about the vehicle as possible.
Kevin was knowledgeable, low pressure, and a delight to work with. We hope to be dealing with Kevin again on our next Audi.
Guy Davidson
I had an urgent need to get winter tires on my son's Audi and only one day to work it out before he went back to college. Mike went way out of his way to figure out an option that worked and was able to get us in on a very busy day. Great! service - very impressed. Thanks
Derek Swanson
One of the best car dealerships I have dealt with, and that is the case even though I was corresponding with this dealership out of state. Richard Busker was my primary contact at Audi Minneapolis, and he was very pleasant to deal with, extremely professional, and responsive.
Al Tsai
We were connected with David Falkman when I called to schedule a test drive. He took us out and explained a lot of the key features of the cars we were looking at. David was great and we felt very comfortable with him. It helps that there really isn't much negotiating room for the Q5s because the demand is so high. Anyway, it was a good experience, and we'll trust him again for buying our next car.
Sarah Jordan
I bought an Audi Q7 from another dealer in June. The day I was headed out of town for a family emergency, my fuel additive light came on. I stopped here to see if I could squeeze in. The service advisor got me in and out in less than 20 mins on a busy Friday afternoon and didn't even charge me. Will definitely be back for my regular maintenance.
Casey Boris
I had a really great experience with Matt Frost at Audi of Minneapolis. Although I was unsure of what I exactly wanted when I walked in he made me feel comfortable and welcome the entire time during my visit. I will make sure to contact him soon to talk further about buying a car from him.