Reviews of Mercedes-Benz of Milwaukee North. (Car Dealer) in Milwaukee (Wisconsin).
Mercedes-Benz of Milwaukee North
1400 W Silver Spring Dr #105, Milwaukee, WI 53209, United States
Description
Information of Mercedes-Benz of Milwaukee North, Car dealer in Milwaukee (Wisconsin)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mercedes-Benz of Milwaukee North
Sunday
Closed
Monday
8:30 am–8 pm
Tuesday
8:30 am–8 pm
Wednesday
8:30 am–8 pm
Thursday
8:30 am–8 pm
Friday
8:30 am–8 pm
Saturday
8:30 am–6 pm
Popular times
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Reviews of Mercedes-Benz of Milwaukee North
Kenny Behrend
Had a great experience purchasing a car with Zach H. I had a particularly complicated situation involving an out-of-state trade-in that ultimately required them to ship documents and send a notary out to where I live in Pittsburgh. Despite the logistical challenge, Zach did his best to ensure that the experience was extremely professional and smooth from start to finish. No surprises, no last minute added fees, no upselling. I only spent a total of 30 minutes in the dealership to hand in the paperwork, give them the check, and wait for the car to be washed. Amazing. All of this made the 9 hour drive very much worth it. For the cherry on top, Zach and management went above and beyond to help address a few minor issues I had with the vehicle after purchase. Don’t let distance scare you if you are buying from out of state. If they have the vehicle you want, I highly recommend MB Milwaukee North.
SK Cryer
They were willing to make a deal to get the deal completed and the car sold! I purchased a pre-owned CLA250. They were the only dealer who had a nice low mileage CLA with a price that beat everyone else. Jac'Quon is a great sales rep and believe it or not, he's on your side! I am very happy with the entire deal and already love my sporty sedan!
Lamont Cobbs
Everytime I visit Steve makes sure that I'm very well taken care of and does everything he can to make sure that the work is done completely proper and reasonable I love this place
John Robinson
😃 Hi I inquired about a sprinter van back in June 2021. Vito responded, he found one and sent me the package. I went over the package decided to order. Vito worked with me very well he is in Milwaukee Wisconsin I am in Idaho Falls Idaho. Vito's request to have it delivered to Idaho Falls, no one responded to pick up and deliver so we decided to go see Vito in Milwaukee Wisconsin. Eric picked us up at the airport and took us to the dealership. Eric was very nice and knowledgeable about the sprinter van and explained the options to us. MB Milwaukee North the entire staff was pleasant and the dealership was very clean and nice I would recommend Vito anytime you need a vehicle. Thank you Vito the Sprinter van is great !
Felipe Lopez simon
I usually dont write reviews and when I do its never any good. But i purchased a well taken care of Lexus from Jessica K. Last year around this time and the vehicle still drives like the first day I purchased it. Great job!
Andrew Perez
I'm happy to admit I'm writing this review of my own volition. I recently had an incredible experience at Umansky Mercedes Benz of Milwaukee. After several weeks of searching, talking, reviewing, debating and YouTubing, I purchased one of my dream cars. Hats off to Aleksey for all the time and professionalism throughout this process. I challenged him with my needs and he always came through. At no time did I ever feel pressured or uncomfortable. He did an outstanding job catering to me and making me feel like a real person. I'd also like to thank the rest of the team including Austin, Chris, Ahmad, Hunter and Dino a.k.a. Nick. I genuinely had a good time with these folks. I even feel as if I made a few friends. Thanks again for all the attention and conversation, especially the candid joking. Can't wait to get the next car ;)
Jeff Green
Jessica Kelly is a tremendous sales advisor who provides terrific customer service. She and her team took great care of me throughout the sales and financing process by keeping me well informed & educated throughout the process. There was a minor issue upon delivery of my car and the dealership went out of their way to make sure it got repaired in a timely manner. The car, I have right now, is a placeholder and I have been contacted by other dealers about upgrading. However, I’ve said no to them all so that I can continue to work with this dealership and upgrade through them.
StantheMan1976 *
Steve Putterman is THE BEST Service Advisor and John is THE BEST Sprinter Van Mechanic... Period...
Keep it up guys!!
krystle newman
I absolutely love this location super clean and very helpful and polite staff. The one that stood out the most and helped me was Jessica. She was so nice and very helpful. She also made me feel very welcomed and made sure I left completely satisfied with the service I received. I would most definitely recommend everyone to pay her a visit.
Liza Blackburn
MB of Glendale, WI, is the most cool calm and welcoming MB dealership I've been going to since my purchase. Steve Putterman is excellent at caring for my every need. The staff is great too. Excellent customer service and sales.
Liza B.
Xiomara Rivas
I would like to thank Gary Okla whom took the whole day to help me find the right car and fit for me. Gary listened to my needs as a customer and was very honest about the process. Unlike most sales people Gary was not pushing a sale to benefit his own pockets he genuinely cared . Thank you Gary for a wonderful car purchasing experience.
Carol Laux
My experience in January at Mercedes-
Benz of Milwaukee North was fantastic. I was so lucky to have Raja Khan as my sales person. He is one of the best salesperson I have ever worked with and there have been many. He knew exactly what I wanted and I had my brand new car in just a few days. Its the best Mercedes I have owned. I don't think it would have happened without the help of Raja. He made sure it was exactly what would work for me and that it was the car I wanted. After I agreed on purchase he just went out of his way to be kind and thoughtful. It was the most fun I've ever had buying a new car. Anyone interested in a new car GO SEE RAJA!
Brian Axtell
Jessica Kelly is a wonderful dealer who was attentive, smart, very flexible and delivered one of the most pleasant car buying experiences I’ve ever had. Be sure to request her if you’re a new Mercedes-Benz buyer who wants a first class experience without feeling any pressure.
Ivar Føreland
I'm the lucky owner of a 1973 model MB 450 SL, which I have reason to belive was sold from your shop back in 1973. Is there any possibility to get a confirmation if my car came out of your shop or not? What information about the car would you need to The car is still in excellent condition, and has since September 2010 had a good life in Southern Norway.
Glenda Graham-Bender
Excellent service, staff is polite and very helpful!! They care of your car quickly and proficiently!!!!
Christopher Kaspar
Wonderful selection of automobiles, hard not to dream.
Great efficient service, well appointed waiting area. Buy the maintenance package at purchase. What? You're not gonna change the oil on a new Mercedes? Plebeian.
Tony Martinez
I purchased 3 vehicles from this dealership and I have
Been treated so well. In each dealing my sales sale person name is Jessica Kelly. She is very professional, and friendly. I will never deal with any sales lady or dealership.
Ashley Adam
As usual, we had a great service experience here. We bought a used vehicle from a non-Mercedes dealer and Todd helped explain the various service and inspection options. They gave us peace of mind that our vehicle is in great shape and up to date from a maintenance perspective, and were also accommodating in scheduling an appointment with short notice.
Mr Coyote
At first I was skeptical because I have not had the greatest experiences in the past with dealerships. Especially when they try to haggle you in to a purchase.
When we arrived, it was pretty busy so I did have to wait a few minutes for someone to assist me in the vehicle I was already looking at. The moment I was helped, Isaiah brought the car around and I wasn't pushed in to test driving it. He was very patient with me, and was doing a walk-around with me talking about the car. When I decided to take it for a test drive, he was not pushy. He just listed off some features I might like, and waited for my response. He just let me absorb the excitement of testing the car. After the test drive was over, Sean Caffe was the original salesman I was working with and communicating with took over and was sitting us down to discuss potential financing options. He was very forward with me and was trying to help me get the most I could for my trade in. Also answered every question I had.
The part I appreciated the most out of this entire experience was the fact they were willing to work with the fact that my co-signer disabled and could not be there to sign for me. They not only stayed late to get the paperwork done for the following day, first thing the next day Sean delivered my new car to my home after cleaning it up for me, and a full tank of gas. This entire experience was very strong in communication. I was not hassled, I was given honest information. They treated me with respect. I huge shout out to Sean for trying to help me get the car of my dreams and within my budget. I normally don't give reviews unless I feel the customer support was above and beyond; this was that experience. Never once did I feel like I was just another customer.
I am now a proud owner of a Mustang GT. Thank you!
Akshay Singh
Depending on the Purpose of your visit/request, this center can go from a 4 star to a possibly 1 star experience.
Service - (3.5 - 4 stars) Been here a few times and theyve done a decent-good job. There were times when the service got delayed but they kept me upto date for the most part (had to follow up several times but that's ok). So far no complaints save for their major lack of Loaners. Dealt with Steve and/or Todd mostly and both were professional and supportive!
Finance - (1star )Attempted to reach this department to Extend the Warranty on my CPO. Alas after multiple calls and a voice mail, no response. Id say that's pretty much in line with how Ive seen another Mercedes Finance Department operate but still disappointed that a 3 pointed star establishment would differ in their customer service so vastly. Room for improvement for sure.
Desiree
Received service that was due and had a couple of small dents and scratches taken care of. As always Steve Putterman is great to work with and the service team did an amazing job and had my car ready by the end of the day! Everyone was friendly and helpful start to finish. A++
Mitchell Braverman
I feel like I received great service here, the staff is very attentive and they hear your concerns. If there was an area they needed to improve it would be their valet service. It normally takes longer than it should for them to bring your car out after you’ve paid the cashier. wirh my other car, I visit another dealership and have my car within five minutes bit at this dealership I’m waiting 10 to 15 minutes minimum. I think they need to hire more people. Things moved faster under the previous owner.
Peter Mockapetris
I don’t usually enjoy the car buying experience. I will honestly say that this was one of the first times that i actually enjoyed it. From my first contact with Sam online until we walked out the door with the keys to our newly purchased and our first Mercedes Benz. I cannot say enough about the staff at this dealership. They were very accommodating, knowledgeable and friendly. The finance officer was very straightforward with all the information I asked about the purchase contract. I guess the bottom line would be will I want to buy another vehicle from this dealership and the answer would be a definite yes!
Chanel Hines
Chris came to my home and changed my tire. He was very polite and knowledgeable. He made sure I was able to get into the service department the same day. His customer service was superb! When I arrived at the dealership everyone was just as nice!
Thomas Martineau
I purchased my SLK from a Mercedes dealer in Florida last March and this was the first service that was required. Todd greeted me and took me into his office and explained all that was necessary for the service that was due on the vehicle. He was helpful and very courteous. The vehicle was done on time and was clean as the day it was new. I Will be looking for Todd the next time I come in for service.
Jennifer Cerrato
Outstanding buying experience! Competitive trade offer and price on new vehicle in minutes. Home with desired vehicle in 3 hours. Almost unheard of!! No pushy gimmicks with finance just straightforward information. First time I didn’t hate the process. Highly recommend this dealership.
Jonathan Howard
Umanksy has restored some of my faith in car dealerships. Special thanks to Todd in the service department. He was friendly, transparent and went the extra mile to save me some money. I only have experience with their service department, but everything on the business side of things was relatively seamless and on par with what one would expect from Mercedes.
City 13
Cannot say enough fantastic things about this dealership! It was the absolute BEST dealer experience we have ever had! We were in the market for a new car, and visited about 7 different dealerships in a week. Nothing even came close to comparing to our experience here! From the moment we came in, to the moment we left with our car, we felt like family. Sven, Aleksey, Hunter, and Chris were absolutely amazing! They were very thorough and were able to answer any questions we had. They quickly returned phone calls and were so professional. They went above and beyond to make our experience a fantastic one! We will recommend this dealership to everyone! Thank you!!
Danny Czelatdko
Our client advisor David was extremely professional and diligent. He was able to locate a very specific vehicle with the options we wanted. The sales manager Austin was also very professional and worked with us to make the deal acceptable for both parties. The finance manager Chris had a great personality and made us feel at ease while we were signing the papers. Outstanding dealership.
Bridget
I submitted inquiries to all MB dealers within 100 miles, MB Milwaukee North was by far the best priced and most responsive. Austin was a fantastic salesman! He was attentive, listened to exactly what I wanted and helped me to find it. Even more importantly, he helped me to stay within my budget while still landing my dream car. It was well worth the 1.5 hour drive. I highly recommend Austin @ MB Milwaukee North to anyone looking for a great car buying experience!
Mellisa Johnson
Spencer had everything ready for me, and was even able to accommodate me when I asked if I could come In early. He went through the car and everything was perfect. Chris did my paperwork, he was very through. They both made my buying experience easy and enjoyable.
Peter Podlesnik
I had an incredible experience purchasing a vehicle at MB of Milwaukee North and it was because, Michael Beyer, the salesman I worked with. Michael Beyer made the process so very easy and went above and beyond to help meet my car buying needs.
The car I purchased was based on my feedback from very pointed questions Michael asked me. He was honest, sincere, and really cared that I was happy with my purchase. He made himself available for the 200 questions I asked him, and welcomed me to ask more! He provided me his personal cell number in case I had questions off hours ( which I did ) and said he would get back to me as soon as possible ( and he always did ).
If you are looking to buy a car, I HIGHLY suggest you ask for Michael Beyer when you stop by MB of Milwaukee North. I just cant say enough good things about him. Thank you AGAIN, Michael!
Tahir Ali
Todd Dekker is amazing. He is always very through and great customer experience is always top of his list. He always takes care of my car. He is very prompt and always keeps me updated with progress.
The only thing that’s slow there is the cashier. She needs to be faster... She just takes way too long to check out.
charlotte fairburn
Todd, my service advisor was on time, friendly, professional and knowledgeable. The service was performed in the time that they said it would. I used to take my car to International Autos for service because I bought it there, but I consistently had long wait times and poor customer service there. So when it came time for my next regularly scheduled maintenance for my Mercedes, I looked elsewhere and I’m glad I did.
Chuck Gosh
Was our 3rd vehicle purchased there, need I say more. Great people were a pleasure to deal with, the purchase transaction was easy and took very little time, we were treated well and will be back in the future for our next vehicle purchase.
Theo Kestner
I just purchased my first Mercedes. This was my first experience with this dealership. Michael, Sean, Austin and Tim with Umansky made the experience of purchasing a car very enjoyable and treated me very well. It was the best experience I have had purchasing a vehicle with no BS. The price of the car was great, the trade in value of my car was beyond my expectation, and the incentives were great which made my choice easy. It also took me less than hour to complete all paperwork. It was a pleasure doing business with Umansky. I highly recommend this dealership.
Laurent Grapton
Hi, thanks to Nick (sales advisor) who handle very professionally my visit, he is following up on the potential deal. ( I need to apologies to Nick from a previous comment that was not dedicated for him - the negative review that I did was for another dealer in the other side of Milwaukee. However Nick understand m mistake and stay one more time very professional.
Kent Riedesel
I came to this dealership 2 hours after a week of waiting for a “ online discount retailer” to deliver my “hassle free” luxury car that had arrived Scratched down the entire side of car! ( which I refused delivery). By sheer luck I stopped off at Mercedes of Milwaukee North on my long drive back to Door County and Dyson Chmura asked if he could help. I explained my situation , he proceeded to immediately find a very similar vehicle for several thousand less than the online retailer and by the time I could drop off the vehicle I’d been driving to my Moms in Waukesha, return to the dealership where ,sales manager Michael, and Anthony the finance manager, had all the closing and finance docs ready to go , gave me a complete tutorial on the special features and I was on my way thrilled after such a challenging day. I’ve saved thousands on the purchase, much more on the finance rate and have an incredible new car multi year dealer warranty in a very convenient location. But more than the dollar savings .. I feel I’ve been treated very well by friends ! Thanks to all ,for taking your time late on a Friday night, to help me out of a tough situation. You all represent the best of your profession !!!
JOHN BAKO
These guys are fantastic. Great service experience. Todd and the technician Brian M, were friendly, knowledgeable and explained things clearly. . I left with no unanswered questions and an incredibly clean car.
Austin Sorensen
I've been bringing my car in for service at Umansky Mercedes-Benz since I moved to the Milwaukee area over 2 years ago. I'm on the road constantly for work and I depend on their expertise to keep me safe. The staff has always been welcoming and professional, and I always appreciate their thorough communication about the service process. I wouldn't go anywhere else to get regularly scheduled maintenance.
Teresa Pavelec
Steve Putterman was very efficient and knowledgeable. I brought my car in without an appointment because an engine light went on. He immediately looked at my car and provided me with a loaner while repairs were made. I appreciated his kindness and professionalism
Katherine Powers
Always a great experience when we have our Mercedes serviced at Urmansky.
Todd is awesome! Super friendly, and keeps you informed on status of your vehicle. We will be taking are car there for all our service. Keep up the great work!!!🙂 …
Zach D
Steve and Todd are great. I’ve been getting my c350 serviced here for about 7 years and have dealt exclusively with them both. I know I end up spending more taking my vehicle here, but my car is always taken care of and service is friendly and genuine. Highly recommend this place and their people
Amanda Pfister
I brought my GLC300 in for service and had Todd Dekker. WOW-He was awesome! He was very thorough and made my whole experience both enjoyable and smooth. I received text message confirmations for my car while it was in service and when it was done. When I came to pick it up, it was both washed and vacuumed inside, now that is EXCELLENT service! He even remembered me from the previous day and made a point to say bye. Everything about this dealership is an awesome experience!
Donald Phillips
Great service!
We had a breakdown returning from vacation and had no idea what level of service to expect. The car was towed in after hours. I received a text message at 7:00 am the following day saying they received the vehicle, had a quote by 12:00 and the car was washed and ready by 5:00. They even fixed a recall on the airbag.
I will be driving back Wisconsin to purchase my next Mercedes from them. The dealers in Chicagoland could take a lesson or two from these guys!
Thank you,
Don
Alex Grupp
Wish I could give this place 6 or 7 stars!
Short review. I drive 60,000 plus a year for work and I bought a CPO E class. Service gets and A+++ and Sales get an A+++. Everything has been so good I've convinced my sister and my GF to buy cars here the last 6 months. Couldn't be a better experience and couldn't be happier. Tony in sales, Chris in fiance, and Steve + Todd in service are all incredible.
Long review to come.
Bertha Lechuga
Awesome service, took my car in through the wrong place, no worries they took care of everything for me, nice waiting area, very polite. They vacuumed my car and washed it. It needed it and I’m so glad they were able to do it without asking! Thank you!!! Saved me so much time to where I could attend To other things as well as my son! Loved it!
Kita Peach
Everyone was very friendly and accommodating but due to COVID, it appears that there was not a lot of staff availability. There was no one at the front desk to return my rental and there was no one at the cashiers desk to pay for my service. I probably spent a total of 30 minutes just waiting. I do like this location because it’s close and I do plan to come back. But I hope that as COVID cases decrease that customer service gets better.
Yuri Yama
8/25/18: There's nothing better than problem resolution for a customer. Numerous studies show great customer service increases repeat customer rate. I reported the scratches issue to Umansky and they told me to bring my vehicle in. Todd was very respectful with his response. Once I got there, Sven, the Manager took my car into their shop and fixed the scratches. No questions asked. I really appreciate Umansky''s customer service. 100%
8/24/18: No STAR. I'm very dissatisfied. Brought in my car for diagnosis. Picked up my car with deep scratches on the hood.
Alex Packard
Jessica was Very professional process was smooth and easy purchasing my new 2022 GLE350 would recommend working with her if looking for a new car
Charles Mellowes
This was the second time that Steve has helped me out and he’s great. I’m not really a “car guy” but do enjoy driving my little convertible and Steve is always willing to give me tips about storage as well as the functionality of the car.
Thanks again. -Charles
David Harms
Let me tell you I took my Benz to a certain dealership in Appleton last year and had a not so professional response did not like the lack of attention and timely response they made me feel as if I was more of a bother than a client. Let me just say that if you give Steve and his team of professionals the honor of servicing your Mercedes you will never go to any other dealership again. His knowledge and personal touches will make you smile. I couldn't be more happier to have found them, they are truly a diamond in the ruff. Cheers to you and the entire staff Steve !!!
William Toburen
I brought my car in after foot surgery with my wife. Everyone was so accommodating to privide service and comfort for both of us while my car was serviced. Steve had the car brought directly to us so we did not have to leave via the long walk through the showroom. Thank you for SERVICE with a smile.
Yassir Ahmed
I had a great experience at Mercedes-Benz of Milwaukee North. Everyone I met was very professional, respectful and willing to help. I have worked with Austin mostly and he was amazing. He was very proactive, did his research and always got back to me ahead of time. He is very hard working, consultant and open for learning.
Don Gust
I worked with the team at Umansky Mercedes and they were awesome. The knowledge of Spencer my sales professional was really impressive. The service manager is also really a dedicated part of the team. The purchase of my new Mercedes was a great experience
Karen J
Having purchased a few vehicles our lifetime, we would have to say that our experience with Mercedes-Benz of Milwaukee North was the best by far. We were there to see what our options for purchase could be and received exactly that. We were treated respectfully and had all our questions answered without any high-pressure sales tactics. We remained in touch and now own our dream car. From time spent with the general manager Sven, our salesperson Spencer, Chris in finance, and Hunter, who helped us navigate the workings of our vehicle, it was a most pleasurable experience. We would highly recommend Mercedes-Benz of Milwaukee North!
Andrew Hyzer
Todd Dekker and the service manager were outstanding. Excellent communication and resolved all my issues.
I was not impressed at all with the payment desk staff. The woman that helped me was very unfriendly and it took 20 minutes to pull my car around. This left a sour taste after a previously very positive experience
David Michalski
Steve has been my service advisor for the past three years and always explains what’s being done and the benefit to you. The service techs do excellent work and you will always be satisfied!
Kathleen Lawler
I have always loved working with Steve because he treats me like a long lost friend when I see him. He realizes that my time is valuable and gets me in and out quickly. The whole team in the service department is fantastic!
Mike Urbaitis
Jim Smallins was very honest and upfront throughout the sales process. Todd Dekker in service was absolutely amazing to work with - went above and beyond to help me get winter wheels and tires for my new car. Truly a first class, VIP experience all around.
Andrea Kenealey
Todd in the service department always goes above and beyond. I took my car in for routine service, but when I arrived I threw two different items in the mix. Todd pooled his resources and took care of everything so I did not have to bring my car in again. Awesome customer service!
Linda Zylka
Very nice experience. I was given a loaner while my car was being serviced. I was kept informed of any additional repairs that needed taken care of as well as related costs. Very professional service. Thanks Steve and Umansky!
Ewa Szymanski
The staff is exceptionally knowledgeable and friendly. The service is done promptly. Receiving the work completed and an invoice via phone is also very helpful. I am very happy with the service provided by this dealership. I have remained their client for many years.
Naomi BotYAH
The overall customer service was great... the only complaint I have is the wait for my car to get washed and vacuumed well it didn’t looked washed and it was not vacuumed it looked just like it did when it was picked up from my house and there were finger prints on the windows. Roadside assistance picked my car up 45 minutes after the scheduled time other than that no complaints
James Daniels
From the first contact to picking up the vehicle, everything was excellent. The service manager and technician went out of their way to help me resolve my concern even though it was at another dealership. Communication was very good through the whole process.
Chue YAng
My respect goes to my man Todd and his crew. Got it done with great service including reaching out to me in text and calling. It definitely help me when in working and talking to customers when im working. 5 stars for me.
Jenny Jansen
I bought my Mercedes with about 30,000 miles on it and it now has almost 130,000. I have never had the need to utilize the roadside assistance but I thought I would try it after having a flat tire downtown. I was wearing a dress and in my nine years of owning this car, the spare has never been used. Umansky responded promptly and was very professional. Thank you!
Liz Brackmann
Umansky motorcars has consistently given excellent service. Mercedes warranty’s are also excellent, I’ll continue to renew mine. The team of professionals along with their service team are outstanding. Steve Putterman is exceptional in his attention to detail and personal service, he is a pleasure to work with.
Marla Madsen
I was staying in Milwaukee for the weekend and ran over a bolt. Called their dealership to see if they could get it in that day as I was heading out of town and they had me bring it right in. They were very friendly, very professional and extremely helpful...fixed it up very quickly and I was on my way. If this dealership weren’t so far away from my home I would go to them for all my MB services!!
cld527
At Mercedes Benz North Shore we always receive red carpet service, and everyone makes us feel like family. Even if I didn’t love my car so much, I could never buy one or service it anywhere else. Thanks to Steve Putterman, the best Service Tech ever, and to personal sales rep Tony Sanfelippo for A1 attention every time we stop in!
Kellee Selden
Todd is the best. He always takes excellent care of my car and me. He communicates clearly what needs to done, the process and costs. I trust Todd. He is professional and friendly. I would recommend this dealership because of Todd.
So_sweet Suggs
The best car buying experience I’ve had, has always been with this dealership. Our sales representative Austin is not only friendly but, also very professional. I would definitely recommend this place to anyone looking to purchase a vehicle.
Raka Rao
The service dept (Steve) took the time and explained the detail behind the service and cost breakdown. I appreciated that. Gave me a loaner and car was ready on time all cleaned up as well.
Love the ride. Thanks guys.
Raka
Angela M.
I have always taken my cars or purchased my cars at Umansky Motorsports. This will be the 5th car I’ve purchased from them. Whether it was a BMW or Mercedes-Benz; I have always received excellent service. From new sales to service, everyone there is amazing. Ahmad the GM, Todd at Mercedes-Benz service, Chris Street in BMW sales and Dan in auto body repair, everyone is Amazing! I refer people here all the time. 😊
A Google User
Great service and sales people and great customer service. I have purchased 3 vehicles through this dealership with great sales and service every time. When the dealer ownership changed recently, I was wondering if this would continue. It has not only continued, but it is actually better than before. I have had 3 small service issues which Todd Dekker has handled quickly and in a very professional manor. He even offered a repair at cost due to some warranty issues (above and beyond my expectations). Just when I thought that was exceeding my expectations, I had the pleasure of talking to the Sales Manager Young Lee who decided that the full cost should be refunded. I was completely shocked - no questions asked - no hesitation - he just said he was mailing me the refund check. I have never been treated that way by a sales manager or service professional (we have owned 14 or 15 new cars and several used cars). Mr. Lee even gave me his cell phone number if I ever needed anything!!! I have never seen anything like this. And it all started a few years ago with Josette Ott who sold us our first car and then the next 2. Josette was actually the one who introduced me to Young Lee when he first started there and he remembered me when I talked to him on the phone. Josette also introduced me to all of the service people (including Todd) when we bought our first car. The customer service at this dealership is above and beyond any company (auto and non-auto) that I have ever dealt with. I am a customer for life.
Daniel Franklin
Steve Putterman and the service team at Umansky continue provide fast and efficient service in a timely manner.
Had an encounter with a pot hole that left my front driver side tire slit with the steel belts in my run flat tire exposed.
The incident occurred on Sunday and Steve was able to schedule and repair my vehicle Monday.
Thank you Steve.
Cheska Avery
Thank you for always being very prompt and consistent with your customer service! Everyone in the service department is always friendly and helpful. Taking your car in for scheduled maintenance has never been so easy!
Family PIlachowski
It was ok. Work was done in a decent time frame and at an ok price. That being said, I was told I shouldn’t have booked service online because they “have no way to see what service I requested through the system.” They also skipped one of the services I ordered (car detailing). Not great but not horrible.
Roger Neal
Service Advisor Steve Putterman was very personal and took genuine interest in my vehicle. Service was done in a timely manner and correctly. Follow up is excellent.
Bill Wells
Very pleased with the buying experience. Impressed and comfortable with our salesman Jay Sheik's product knowledge and interaction with my wife and I. My wife said driving on the icy roads leaving the dealership for the 50 mile ride home to Sheboygan confirmed buying the GLC was the right decision. Its our 1st Mercedes Benz and excited to have it. The dealership was first rate from everyone we came in contact with.
Bruce Axelrod
There is nothing like having my car serviced at MB Northshore. Steve Petterman took great care of me. The work was completed on time, and the service department found some leakage that was covered by the warranty.
Al and Dawn Schwark
Todd Dekker is an outstanding Service Advisor. Very flexible regarding car drop and pickup times. Monitored work being done and kept me well appraised. User friendly
George Boggs
My parents have been bringing they’re cars as long as I can remember. Steve & Todd make you feel like a VIP from the moment you enter the shop till the time you leave with your car fixed right the first time. The details make the difference!
Gary Garab
Well worth the 90 minute drive to Milwaukee to get Mercedes serviced. We even drive past the Mercedes dealer in Rockford (that's 10 minutes from our house) on our way. Just goes to show how much we appreciate Steve Putterman at MB of Milwaukee North. Steve and his coworker Todd Dekker are hands down the best service advisors I have used. This goes for all the various makes of cars I've owned over the years.
Nevile Sender
I was disappointed with the delay in getting my auto at the expected time .An explanation could have been sent or telephoned to me concerning the delay.
In addition when I went to pickup the car,it had not been washed.The interior was dirty and the carpet was stained and had not been vacuumed.
This was rectified when I returned the next day.
But it would seem to be obvious that cleaning the car after a significant repair would be routine.
A Google User
Out of the Blue! One recent extremely windy day, I was driving my small soft top car, when out of the blue I was hit by a flying bus stop structure. The winds had lifted it up from its moorings and jettisoned it right into my car. I walked away from what could have been a horrific event. While the posts of my car didn't break, for which I'm very grateful, I realized that I wanted to be in a more substantial car that was very heftier and safety oriented. For my purposes at this stage in life, a smaller SUV fit the bill! Tom was the person we immediately called, for we are returning customers of his! He's knowledgeable, competent, experienced, and personable. He arranged for me to test drive a GLA250 4-matic for a day which was all the test-driving I needed. Bought the car the very next day. Tom's also very patient for he spent quite awhile introducing me to the car's various features and systems. The day I picked it up, I had to drive it in a big snow storm. It did great! High marks for Tom and my new SUV!
Liz Stewart
I'm always exhausted from work (and admittedly a bit cranky) when I go in for service. Todd D is very helpful and understanding. Car always runs like a dream despite it's age after I leave the service department. Great service.
Meredith M
I recently requested a check for squeaky brakes on my Mercedes GLA250, turns out that my brakes are fine. I appreciated how Todd Dekker took care of me. Always professional, always courteous.
Samiha Abdalla
Steven in the service department is the BEST. Always making sure my needs are meet. Very professional and straight forward. I love to be able to talk to people and they can see my point of view without trying judge me. I appreciate him so much. Thanks Steven! Samiha Abdalla
Jeremy Bohlmann
Steven did a great job! He made certain to take very good care of us. He was also very informative. Will definitely request him next time.
Paul Woelbing
I just had my car serviced and new tires put on at Umansky. Although I live in Oconomowoc and there are other dealers far more geographically convenient I have been going to Umansky (formerly Concours) for over twenty five years because of the always superior service. Thanks for the ALWAYS wonderful service!
J. W. Bell
Both Rob and Tim were very helpful, knowledgeable, and curtious and got me in and out of the dealership with my purchase on New Year’s Eve. I am very likey to return for another vehicle purchase as well for on going service.
Julie Vallee
Steve Puttermann boasts he is the best service manger and I would have to agree. I did not have time to go over all the details of my service due to needing to get to work so we arranged for him to confirm the service with my husband. Brillant!
Barbara Moravec
Had an issue with my car while on a trip on a Sunday where I was told to not shut off my car. Called my local Mercedes concierge Spencer and told him what was showing up in my car hence do not shut off my car due to a battery issue. Next day called for an appointment and was given one. Problem solved quickly and efficiently.
Luis Velazquez
Todd is always available and ready to tackle my concerns every time. Great team and staff from service desk to Mechanics. Overall Umansky's is great
Luona Hao
The staff people are really professional and nice. Sean helped us getting the car we wanted and he is super helpful, nice, and detail oriented. Highly recommended!
Kenneth Harris, Jr.
Tire pressure was not checked during routine maintenance check.
Had to notify the dealership before leaving the lot, and it was taken care of immediately.
Great job as usual.
JACQUELINE RUDIG
Purchasing my new Mercedes and trading in the old Jag was an efficient and pleasant experience. Everyone was very helpful from start to finish, especially Jim Smallins, a seasoned and knowledgeable professional. Thanks to all.
Bob Schuemann
I arrived on time, had my car taken almost immediately into repair shop, told it would be an hour and it took <45 minutes, car was cleaned well and done according to quote. Great job M-B MKE
christina williams
Sells Man Gary Okla great sold me my first 2022 and I’m 27 years old first car ever being in my name
Gina Della
I love the FIRST CLASS service that Umansky Motor Cars always provides. The staff is friendly, accommodating and makes you feel like they really appreciate your business.
Nancy Matthews
I’ve been taking my car to Umansky for many years and the service department is great. Both Steve and Todd have been wonderful to work with. I get quality service with a personal touch.
Apostle Abernathy
All the personnel very professional and extremely courteous! I look forward to seeing them knowing they always deliver their very best.i found the waiting area particularly comfortable and relaxing able to get some reading done.Refreshments were delightful really felt like home....enjoyed the experience!
Joe Lamb
An outstanding experience from beginning to end. Every person I interacted with was knowledgeable, friendly and answered any and all questions that I had. Will be buying from them again and highly recommend them to anyone considering buying a Mercedes.
Kent Kirk
A first class car dealership. Everyone was pleasant and helpful. Will did a great job helping me to get in the car of my dreams. If you are looking to buy a new or used MB, look no further.
Evan Corbin
Steve provided some of the best service I’ve ever received. A prompt repair and excellent communication!
John
On a Thursday, unfortunately, another one of my “low performance” tires developed a bulge. It’s a few days before Christmas and the weekend. What am I going to do? I can’t drive my car down to Chicago to be with family. After checking with some tire service businesses and being told that the tire I needed wasn’t in stock, I quickly realized that I might have one other option. I called MBN to check if they had my tire in stock. Alex assured me that MBN had plenty of my tires in stock and that MBN could install my tire on next day, Friday. Today, I dropped my car off at 8:00 am and thanks to Alex and Todd my car has a brand new tire and was ready for pick up shortly afterward. Now, I’m ready to visit my family in Chicago. Thanks MBN.
Rick Mallouk
Todd Decker was extremely helpful. He went above and beyond to lend his expertise and time to taking care of my car. I really appreciate his attention to detail.
Keith Manson
Everything seems good, it was raining and couldn't test till today. Only thing I would like to have happened is a review of what was completed. Also wondering if it is possible to get a manual for more model? Otherwise everything is great!
Michael Johnson
Steve Putterman my service account executive provided excellent service with quick, thorough follow through. He consistently excels at providing professional, friendly service!
Paul Woelbing
I live in Oconomowoc and pass another dealer everyday but choose to drive 45 minutes out of my way to go to Umansky for both the extremely high level of service and for the straightforward way in which they handle car sales.
Sean & Maigan Buyeske
Everyone at the dealership was very nice and I did not feel any pressure for a sale. They took the time to find what I was looking for and accommodated my requests on the vehicle without trying to nickel and dime.
The Van Rooy's
We had a great shopping and buying experience here. Felt our trade was fairly valued and working with the staff was a pleasant experience. Sales was informative, responsive and not at all pushy. We will shop here again.
junious merriweather
I want to take a moment to thank Steve Putterman, a member of the Mercedes-Benz Service Dept. at the Umanskys Mercedes Dealership in Glendale, WI for diligently working with my warranty company and finally reaching an agreement and making the repairs to my Mercedes ML-350 possible. It took a lot of phone calls and collaboration between the two entities to bring the deal together. Steve persevered and made it happen. THANKS STEVE...!
chris armstrong
Brought our E63 in for service and detail. They did a beautiful job! The car looks brand new and they accommodated our schedule very nicely. Very professional!! Thank you!!!
Thomas Worley
Isaiah went above and beyond to provide an excellent experience. He made for a prompt and seamless process, 10/10, couldn't ask for a better sales group.
PATRICK Hay
First time getting service here and it was excellent. Todd was extremely helpful and thorough and I am happy to know that my future service on my Mercedes will be handled here.
Joey Butzen
Todd Decker made sure every detail was taken to replace the wheel and gas cap on my car. The turnaround time for my car was timely and I was very pleased with my experience.
Ken Dow
Not overly high pressure. A pleasant experience. They didn’t try to use pressure afterwards to sell a warranty either I got a fair price on my trade.
jenny klebba
I love coming in here. Everyone is so nice and helpful! They always take great care of me. I don't think I'll buy a car anywhere else ever again.
Linda Erkins
Jessica was very helpful and knowledgeable in assisting me find my dream car.
Sherrice Harrell
Always gives awesome service.
Gene Frings
Always happy with Todd and the rest of the team. Completed the service in the estimated time. Also thanks for the loaner car. I'm from out of town and this is important to me.
Kal Lawler
Always friendly and efficient service with Steve Putterman and the whole team in Mercedes Benz! Steve is knowledgeable, conveys sincerity and always adds good humor.
Wally Krey
My advisor Steve, did a fine job of expediting my visit, identifiying the problem and solutions. He kept me up to date on progress and was easy to work with.
Barry C
Austin and Maria were a pleasure to work with picking up our new gorgeous car! Entire process was seamless and fast.
Thanks to all!
Charlene Lake
This is my third Mercedes-Benz from this dealer I go back because of excellent service and they treat me like family. See Austin or Sean for your new car purchase and tell them WineDiva sent you!
Michelle Picard
Todd Dekker is wonderful to work with. He is thorough, thoughtful and kind. And my E300 always comes back to me in tip top shape.
Steve Asbury
Your team was A1... no complaints always smiling and went overboard to be helpful... conceierege Hunter was a big way for a send off... hope I see him Monday the 5th when I was asked multiple times to make sure and stop by Super helpful customer rep TONY👏👏👏👏😊 …
Berdie Cowser
Thanks for an amazing experience at Mercedes-Benz of Milwaukee North. Jameel, Charlie and Chris were courteous, professional, patient and resourceful. I appreciate the time they spent with me in order to get the perfect vehicle for me.
May Vang
Took my car in for service. The staff are friendly, texts often to keep me posted on status of repairs, and finish as promised. Great service!
Hammad Haider-Shah
I had a good experience. Unfornuately they did not have the car I was looking for. They were will to get the vehicle, but I was under time constraints. I am planning to service the my vehicle with them....so more to come.
Mubita Malenga
Mercedes Benz service advisor Steven is always friendly and professional whenever I stop by. Quality of the mechanics work is always good.
tiffany wood
Nice place.. … car I saw online was already sold the day before.. but the salesman very relaxed and helpful anyway
Strong Homecare & Companions
Todd and Sam got me in at the last min for a hole in my tire. The service was prompt and customer service was awesome. The staff went over and beyond
Robert Roth
Terrific service. Timely, welcoming and knowlegable. Always easy to get service and helpful with alternate transportation. I will keep buying Mercedes Benz from Umansky just because of the service department!!
Scott Swing
Wonderful experience and easy to work with! Jim made getting into a 2015 Mercedes C300 very easy and answered all my questions.
Rock Xiong
Great customer service. Consistent updates while my car is being work on. I was also provided a loaner. Everyone is helpful.
Lorna Friedlein
As usual Steve was ready and waiting to take my MB for servicing. Mike took care of getting a loaner car for me......excellent work all around
Gary Rockwell
Our car unfortunately broke down out of town. We had it towed to Mercedes-Benz of Milwaukee North and received prompt competent service. I would highly recommend these guys.
Angela Byrd
Steve Putterman is outstanding.. excellent customer service and he has the greatest personality.. I pray he never leaves Milwaukee North because he’s the reason I service my vehicle there!!!
Shane Peter
Steven was very helpful and did a great job with everything. He was extremely accommodating and he ensured that I will return to umansky.
James Perry
Service from Jessica was great and I'm really enjoying my car
tony dandrea
Service appt was easy to make Met with Todd he got my car right in . Nice waiting area .Got car back all washed .Thank You Todd Dekker
Cheryl Komano
The service and sales team worked to together seamlessly to resolve my issues. Also special thank you to Hunter for his over the top, hands on customer service.
eseadro parks
Came in for an oil change, had caps on my valve stems instead of twisting them off they tried pulling them an broke one of my valve stems, an tried making me pay for parts & installation, on top of the oil change fee. I should not have had to pay for the valve stem, but I did.
David Vu
Service and staff here were amazing! Steve Putterman and the rest of the staff were extremely helpful through my whole process! Would highly recommend!
Jennifer Bishop
So happy with my new car. It was so quick, easy and low pressure buying it I can’t recommend the dealership and salesmen enough!
Todd Waltrip
Todd Dekker is awesome! Had half flat tire with nail in it. Got in and out with no appointment in bit over an hour.
Tim Neumann
Steve does an awesome job in service. He is the best auto service professional for Mercedes Benz I have ever met .
Marc Thomas
This is the Greatest place to shop for a New or preowned Mercedes Benz or BMW! Come in and Experience the Best Quality service and reasonable priced Certified Vehicles in all of Milwaukee!
Jason Lacey
Pleasant first service experience; From the shuttle service offered up by Sir Charles through the communication with Steve and eventual pickup, everything was great
Tony Kunda
Bought a used car from them, and based on that experience, I highly recommend them. Tim and Sean in the sales department were both exceptionally helpful!
Sean Burton
Great customer service and enjoyed looking over some magnificent machines.
Steve Coleman
The repair was fixed on time at the specified estimated price. The car was washed and in satisfactory condition when I picked it up. Acride to the dealership was provide via their courtesy car.
j bastien
Awesome service experience once again. Todd Decker managed the service process with great expertise. I would strongly recommend Umansky Motors for sales and service.
Sandy Gallo
Everyone involved with my recent service visit was extremely helpful and knowledgeable and made the experience very simple, especially my service agent Steven Putterman
Paul Borucki
The very best service of any dealership. I have been driving a MB for 30 years and the service team here is the best.
Stephanie Mckennie
Awesome service and quality work. I am very pleased with my purchase and the care I receive. I’m looking looking forward to a long relationship with this company
Myesha Captain
The service technician who assisted me was Todd Dekkerand he was very accommodating and professional. Will definitely be going to him for all future repairs.
Robert Arend
Todd and his team consistently provide superior service. Always go above and beyond expectations.
Thanks Todd & crew!
TeresaP
Todd Decker is a true professional. I was pleased with his communication and efficient service. Very polite and personable.
Alison Sanderson Schiesl
Steve always goes above and beyond. I can trust my car in his care and not worry about being taken for a “ride “.
Greg Retzlaff
Great service. Quickly took care of my car repair work. Friendly and easy to work with.
mario
Steve Putterman may be bald, but he delivers the best service ever! Highly recommend using them for service!
Brian Turner
1st time at this location. Definitely will be back and continue my car service. Very great and fast service.
Pam Boniface
Great prices. Helpful and friendly salespeople. Very clean. Convenient location. May I recommend Lauren for your salesperson. Goes above and beyond.
riley hofstetter
I got the new Mercedes A class car. This car Drives great, looks good, and the features on it are amazing! Such a great choice, I love it!
Chelsea Willie
Had great service and patience with working through my purchase! Excited about my new car!
Judy Knurr
Excellent customer service from the moment I arrived for my scheduled appointment . Professional, friendly & knowledgeable staff.
Mark Marriott
Steve and team do an amazing job, it’s why I continue to use Umansky for my service needs.
Michael T
Great service! Thanks Todd you guys are so consistent and fair that is much appreciated!! Great treatment always.
Tarun Sharma
Flat tyre. Drove in at 7 am without appt. Could drop my car off in 5 mins.Todd. Unbelievable service. Kudos.
Petrus Lindeque
I have always enjoyed great professional service from Mercedes Benz of Milwaukee.
I can highly recommend their service department
Samira Meyboty
I had a great experience with purchasing my CLA 250 Mercedes. Thanks to Jim and Chris for their wonderful advice.
Astra Miglane Stanwyck
Have been customer since 2014, enjoying the service every time I visit and now will enjoy new car.
Kane Zastrow
Service was complete but would have been nice if they washed the car as it was there all day-its the small things
Mick Burns
Todd was polite, responsive and great to work with. The dealership was very accommodating!
Eminent Lending
This was our first time at this dealership for service
Sam our service advisor was fantastic
We will be back
Berk Dogan
Best Mercedes dealership I’ve been too! Todd’s customer service is exceptional.
T Po
Wonderful service.
Phone operators have been so helpful and sweet.
Would always recommend the team
Basil Salaymeh
Todd did an amazing job of washing my car. Cleanest it’s been in months!
Nate Gilman
Todd at Mercedes Benz North is awesome to deal with. He is incredibly helpful, responsive and professional.
Dawn Trombley
The best Service Advisor Steve Putterman always friendly, helpful and a pleasure to do business with.
Jeff schreurs
Great experience purchasing our Mercedes Benz E350, our salesman Austin Della went above and beyond our expectations along with everyone else at Mercedes Benz of North Milwaukee
Mehrdad Hosseini
Everything was good just I am supposed to get my car by yesterday afternoon but it lasts more than and I got it today morning.
Patrick Proctor-Brown
Maria was really great. Appreciated her help a great deal, and would definitely recommend.
John Kranich
Todd D. At Umansky Motors continues to provide amazing customer service and consulting. THANK YOU again.
Dmitry Lenikman
Great customer service. Aways feels great to take my cars there!
Steven Schulman
Be careful, they sell Benz's that have recalls on them, and they neglect to tell you about it until after the sale
Jason Engledow
I just purchased a new Mercedes from them, and I must say that there appears to be a new culture under the new ownership. Thanks for make a negative into a really big positive.
Susan Haise
The team in service are very accommodating and detail orientated. Great dealership all around
Kelly D. Terry
I consistently have five star experience. Knowledge and friendly staff with exceptional customer service!
Jerry Arvoy
Great service...loved the texting for information. Easy check out.. car cleaned inside and out...Great!
Brett Murphey
Great service!! Steve Putterman is the best! I won’t go anywhere else or work with anyone else!!
Larry Ray
Everything was great. Todd did a fantastic job of getting everything done above and beyond the Call of Duty
Antwayne Robertson
Outstanding customer service....Mr. Steve Putterman Provided quality and informed attention during my visit.
Edward Day
Every thing was great. The service writer ,made sure the thing that i needed were taking care of.
Thank you
Evelyn Boyles
The Mercedes Technician was so polite and answered my questions and recommended I first get an oil change
Mike O'Krongly
A great dealership that supports The Milwaukee Concours d'Elegance; if you need a Mercedes-Benz, make sure you see Jay!
Paul Morel
Excellent service. They take care of the car and the customer nicely.
AC Mark
Our experience is always the best at Mercedes of Milwaukee North. Todd and Brandon are the absolute best!
Sonya Bowman
Awesome experience every time I visit and Todd and the service team are soooo helpful and courteous!!!!
Annette Evans
The service was very good from start to finish. Steve was attentive and communication was excellent.
Eric Carlson
Steve the Service Manager was friendly and helpful. Highly recommend
Shirley Queen
Had confidence that work was done well and complete. Shuttle service was excellent.
mindy boysen
Changed my front headlight very quickly. No appt. Needed. Always very friendly
Nancy Burrell
The service and sales personnel are impeccable. I have always experienced knowledgeable and helpful employees!
Allegra Delise
Todd always takes great care of me. The renovations are looking great!
Sharon Sabel
Exceptional customer service!! Very happy we chose to go with Umansky Motors!
Constantin Ciocan
Mercedes are the best cars in the world. Nick is a great seller.
Yahya Sendi
Great dealership from sales to service! Professionalizm to the sky! Keep it up.
Jamil Wilson
Awesome service an amazing job done in a short period of time. Great customer service!
Skoots McCoodle
The level of communication, hospitality and follow thru were the best I’ve experienced with a vehicle.
matthew wiese
Awesome job. Friendly, personable, thorough and fast. It’s in the details. Great service.
Mary Anne Wawrzyn
Very professional, courteous and efficient. I like dealing with the Service Department very well.
Ken Krings
Very professional and easy to deal with. Thanks Tony for your great service.
Mark Grimes
A first class organization!!
Todd always goes above and beyond to assist his clients!!
Allegra Walls
Warranty service went great! Todd was awesome as always.
Don Layden Jr
Excellent service. Timely communication. Even in the midst of remodeling, everything was perfect.
Ergi Bushi
They are fast,efficient, and surprisingly not so expensive. It's Mercedes-Benz
Dwayne Walker
Committed to getting the deal done. JIM SMALLINS was a great salesman.
Peter Claus
Great service, personal care and attention to detail. Awesome job Alex!!!
Casey Stang
Exceptional service and knowledge provided by Todd Dekker. Efficient and smooth process.
Tamara Little
Great service as usual. Todd is always great to work with
CHRIS COTTON
There is none finer than Todd Dekker. Competent, courteous and always prompt with facts.
Nate Gilman
Working with Todd and the MB staff at Umansky is always a pleasure.
Raman Khanna
Steve did a great job for my E550 service
Weridebig
Cost to ride Benz Boy!!! All I can say - showroom floor is amazing🔥🔥💪💪💪🔥 …
karson finley
Excellent customer service! Steve in service really takes care of his customers!
Thomas L Ryan
Great service, expedited my requirements and time estimate was right on.
Gail Korb
Very professional and courteous. Fast service, done on time, and as estimated.
Ivi Reinbold
Steve Putterman is the most responsive and helpful service person.
David Schneiter
Mark, was very efficient and through. Excellent customer service experience.
Charles D Hawkins
Great Service. Great technician that preformed the Work explicitly.
Jeff Haas
Very friendly service and sales staff. A delightful experience.
Jenta Okwach
Very professional staff. Everyone Is respectful and they do the job right
Cora Gables
ABSOLUTELY THE BEST SERVICE EVER!!!!!!
Steve ROCKSSSS!!! Professional ALWAYS very Kind!!!!
Ruthie Morgan
My experience was great I am always satisfied with the service that is provide
Jeff Hayes
Was helped and tooking care of. Great service and friendly workers, thanks.
Allegra Delise
Rachel at North Shore Collision took great care of me!
Michael Blevins
Excellent service. Punctual and courteous! I strongly recommend.
Joseph Edwards
Parts department is excellent but customer service/ human relations department ask UNNECESSARY QUESTIONS.
Zia Sardar
Friendly staff. No pressure test drive. Will recommend.
Tanesha Peel
Steve Putterman is an awesome service advisor.
KS F
Excellent service. From the moment I pulled in to the moment I left. Well done.
Clarence Lyles
Excellent service as always especially Todd Dekker SA.
Joe Higdon
The sales team was excellent, especially Chris Street.
Latasha Bovia
Everyone was very attentive. The process was quick and easy.
Michael Baudhuin
Excellent experience. Service was prompt and extremely friendly.
Stephanie Nino De Guzman
Very compassionate and caring. I am always in and out!
Joe Froehlich
Wonderful service and attention to detail. Great people.
David Ratatori
Always a positive experience. Very professional as it should be.
Earl Horntvedt
Great dealership. Outstanding service.
Carol Kok
I experienced excellent service from a wonderful staff.
L Strel
Attentive, quick and thorough service. Good communication.
Brenda Marquardt
Fantastic service and wonderful sales team!
Stephen Light
In on time, work done as promised, out on time. Can’t do better than that
Greg Hapke
Second purchase from an incredible team. Will be back.
S ALEXANDER
Sam is the best in customer service thanks again
Jodie Ellis-Hart
Efficient service with very friendly and helpful staff!
D C
Very accommodating and great customer service!
Jerry Lieberthal
Always goes the extra distance to get me on my way with repairs.
Dan DeMunck
Always great service, trustworthy and personable.
Inge Lindeque
As with every experience and expectation with MB top notch!!!
Sam Ramahi
STEVE AT SERVICE IS AMAZING!!! simple.
Nick Sanfilippo
Great place and great people !! Always a good experience
Phyllis Smith
Great service!! Mr. Steve, the best!!
Danielle ausbon
Love this place....always good service...thanks
Margaret Keehn
Very knowledgeable, polite
Excellent experience
Gina Gruenewald
Always EXCELLENT service. Always above and beyond.
Lisa Weickardt
Always excellent and personal service with Steve
Gavin Long
Always have wonderful experiences here!
Mark LeGrand
Wait time was 30 minutes longer than originally told
Gianluca Generali
Great place, great service, great guys... A+++
John Draper
Steve Putterman is the best ever!
Jane Schrameyer
Friendly, helpful, and fast as possible.
Thank you.
Jeffrey Senese
Thanks guys I appreciate your work today!
Renee Messing
Excellent service for my Mercedes.
vimal patel
Love the cars , great service
David Wehby
Fast and convenient. No waiting around
Mark Glazer
Amazing service and attention to detail.
jeffrey vergiels
Great experience from the entire team.
Adil Shakil
Excellent service yet again!
Reginald Rembert
The service was super great.
Xiaoling He
It is wonderful! Well done!
Julia Nunez
Excellent customer service!
Cordell Ray
Great experience as always.
Kim Stokes
Great service as always!
Torrence Peavy
Great customer service.
Doug Lee
Excellent service by Steve.
Mary Paul
Steve was super attentive!
Gina Menyah
Great service and people!
Mike Gillispie
Great Service today !!
carol Bessler
Great job as always.
Michelle Russell
Steve Putterman is AWESOME!!!!!!
Richard Borg
Great service department
Astra Miglane Stanwyck
Always great service
Demita E
Always great service!!!
Black Dibiase
Great job as always
Bill Edwards
Very helpfull and polite
michael saggio
trust the people I deal with.
Steven
Steven P is the best!!!
Micheal Anderson
Super Nice People
Souheil Badran
Great service.
Thomas Anner
Excellent service.
Vera Harris
Great
LaChanda Owens
Steve is the BEST!!!
J. Jay Goodman
Excellent
Becky Rao
Excellent service
michael strong
Fast, professional,
Carlton Thompson Sr
victor tran