Reviews of Andrew Toyota. (Car Dealer) in Milwaukee (Wisconsin).

Andrew Toyota

0 Reviews

333 Comments

Car dealer

Toyota dealer

1620 W Silver Spring Dr, Milwaukee, WI 53209, United States

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Information of Andrew Toyota, Car dealer in Milwaukee (Wisconsin)

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Reviews of Andrew Toyota

Chelsea Brown

This is my fourth vehicle from Andrew Toyota, and I have never once had a negative experience. The last experience I had was with salesperson Renee and she answered any question I had, walked me through setting up everything in the car, and was very personable. Every associate I spoke with was very knowledgeable and friendly.

Jim Moy

I normally don't give reviews but Andrew & Marc my salesman deserve it. I called and visited a dozen dealers. They all left me uneasy. Some adding thousands to the MSRP for nonsense like nitrogen in the tires or paint protector. My car purchase with Marc and Andrew was easy and straightforward. No crazy markups. I really appreciated that! My car took six weeks to arrive but I got it sooner than predicted. Marc kept me updated the whole time.

Jill Weber

I had to have my car serviced twice within a weeks time. Both times the service was exceptional. There were unusual circumstances and each time the team members were outstanding keeping me informed and trying their best to give me excellent service. John in particular went above and beyond servicing my vehicle by coming in early and staying late to get the job done. Much appreciated!!

teri regano

My service advisor, Kayla, was patient, professional & informative. This was my first maintenance appointment & I asked many questions. The recall inspection & scheduled maintenance was completed much quicker than expected. The service manager took the time to answer questions & look up the cost of a lift kit. I will definitely go to Andrew again!

Al Hochstein

I just recently purchased a RAV4 from Andrew. I've been purchasing luxury brand cars for my last 6 vehicles and wanted to get something more practical. I was very pleasantly surprised with the experience with Andrew. The sales team and management really seem to have a solid process creating a pleasant experience. I also noted they seem very well staffed and have a high sense of priority on customer service.

Joseph Caravaglio

Purchased a new Toyota and had it shipped across country from Andrew Toyota - I have nothing but positive things to say about my experience! Marc was outstanding, made the process as straight forward as possible and stress free. Highly recommend this dealership! Thank you Marc for getting me this car and for all of your help along the way.

Marc Wojciechowski

Had my 1st experience with Andrew Toyota service. Was very efficient and got checked in right away. Used their shuttle which was good. Driver was very friendly and polite. Small complaint, my service tech who checked me in didn’t mention that I had to sign in for the shuttle. As I waited, others signed in so I became 3rd in line when I figured it out. No biggy. Finished job on time and car was cleaned. Good job.

shirley langer

Service on our car was satisfactory. Information provided to keep the car in good shape was appreciated. Customer service employees need much to learn about providing "customer service". Not friendly, not inviting, no "Thank You", no "may I help you". Go to Andrew Toyota if it is convenient-they will do "OKAY" but will not do you any favors, or extras-except leave a few cookies on your seat and a pre-typed, meaningless, thank you on your windshield.

John Hudson

I love bringing my vehicles to Andrew Toyota! The staff is always friendly and they know their stuff. My last visit shows just how much they advocate for the customer. My service rep Willie went above and beyond to make sure I knew how valued I was as a customer. This level of customer service is unheard of in today's world and it was refreshing to experience. I would always recommend getting your vehicle serviced here!

Cara Tahiri

Great experience purchasing a Toyota Camry. My sales representative Deandre was friendly and helpful. He made the experience easy and stress free. Everyone else I had contact with at the dealership was equally as helpful. I would highly recommend buying a vehicle here.

jim lear

I first started going to Andrew Toyota about five years ago. Service Advisor Cody Wagner made a very good first impression on me that day and I have stayed with him ever since. My 2016 Toyota has 60000 miles on it. It runs very well. There have been no surprises. I enjoy driving it. I am 71 and retired. Lord willing it will be the last car I ever need. Thanks to everyone at Andrew Toyota.

Scott Cross

I've been a customer with Andrew for a couple of years now. They always provide prompt, professional customer service, which I appreciate. Today, I dropped my car off for service, got a ride home and they picked me up from home all without incident. What was different today, was that when the young man brought my car out to me, it was still the same dirty (snow, salt, etc) car it was when I dropped it off. I couldn't help but think, if I pay $780 plus dollars for repairs, I don't think it's too much to ask/expect the car to have a decent wash as well.

Peggy Dixon

Jessi was nice and pleasant to work with. I had put in an order for a Corolla Cross and had to wait for delivery. But one day she called me to tell me that a car came in just for me! One of her clients turned the offer down so I was next in line! Lucky me.

Sibb Saekki

I financed through my own bank and was able to purchase my vehicle in a timely manner. Jessi was my rep and she came in on her day off to ensure I got my order. I would recommend purchasing at Andrew's Toyota and I'll probably come back once those new 4Runners come out!

josue nieves

Thankful for Andrew Toyota for there outstanding service and customer care. John Ferrigno was amazing from helping find the right tires for my vehicle to setting up the appointment to have my tires changed as well as making sure that my four wheel alignment was done right. I highly recommend Andrew Toyota to every family and friend.

Kathleen Davis

I have been getting my Rav4 serviced at Andrew Toyota for 6 years. For most of those years I have had the same service technician, Cory, greet me and inspect my car. He is friendly, professional and very knowledgeable. Most importantly, I trust his opinion 100%. Getting my car serviced is never a hassle, it is actually a very pleasant experience.

Ann Roche

Brought my 2021 Venza in for scheduled maintenance, which was completed on time without any issues. I was very impressed when my service rep explained they had found an issue with my glove box not closing correctly and had ordered a new one for me since it was under warranty. Excellent attention to detail!

Makenzie Keith

I went in due to a leak from my roof impacting my headliner after it rained. I spoke with John Endisch, who insisted it was my sunroof, but I was sure it wasn’t that. I tried explaining what I thought it was but he wasn’t very cooperative so I left. I came back a few weeks later after my roof began leaking again due to the rain. I tried to speak with John again but was immediately shut down. Willie immediately approached me and was a tremendous help!!! He took my car in and had it looked at and confirmed it was the issue I thought it was. Allen, the service manager, was also a tremendous help. I greatly appreciated them both taking the time to listen and work with me instead of insisting it was a different issue.

Joseph Deikna

My experience has been great with Andrew Toyota, including service, sales and parts. I was given access to a complete carfax report after repair. Repair was done right. Sales reps are also cool, as well as the parts staff. Definitely I recommend.

Catholean Smith-Olotu

My service with Andrew Toyota has been great. Cody, the staff person that takes care of my car is a very nice person. His service and Andrew Toyota staff are very good people. Thank you for the great service you provide to me.

Z A

I have been working with service advisor Cody Wagner for over a year now on my Toyota Prius I went multiple times for regular maintenance and oil changes. Cody is one of the best service advisors i worked with across Toyota dealers I have been to ! He is always responsive to address questions, pays attention to client’s preference, does not play down any concerns, clear/transparent in communications, and goes out of his way to make sure service process is smooth from drop-off to pick-up! I do highly recommend him when it comes to servicing your car at Andrew Toyota.

Mary Schroeder

Service Advisor Cody Wagner and his technician took great care of my 2013 Highlander. It had a small leak coming from the rear end. I knew I had to bring it in before the leak became worse. They replaced the rear pinion gasket on the 4 wheel drive. This new gasket will last for another 171,000 miles. Andrew Toyota and their crew took good care of me again!

Anselm Inman

Today’s visit was fine and none of my displeasure should be conveyed on employees at Andrew Toyota, but I’m pretty upset that when we bought the car, we were sold on the extended warranty because the salesman with whom we filled paperwork out told us we would be getting free oil changes for 8 years. It’s my fault for not reading the details, but today I learned that we only got 5 years of that type of service. I feel lied to, because I was lied to and I’m not happy about it.

Sandra Kobin

I've taken my Lexus to this dealership for a number of years. My repair service agent was always Allen Goode, who has always given me honest, clear information on any repairs needed. Recently, the shop went to providing service agents by whatever agent happens to be available when your car arrives for service. This is a new practice for me to try to embrace. I still try to talk with Allen for any repairs needed. He's always made time for me. This has made me confident in getting service repairs at this shop.

Gordon Mueller

I am impressed with the ability to get an appointment so promptly. The service attendant was very responsive to my needs. When I got the car back, the dome light didn't turn on and the dash board lights were barely visible. I called and the attendant and he asked me to come in. He quickly found the problem. I felt a bit embarassed that I was unable to fix the problem.

Marla Stephens

Great troubleshooting - figured out why my car was still too loud (after replacing muffler and most of exhaust system with after-market parts at Midas). Motor mounts needed adjustment to stop vibrations from motor. Also appreciate that service recommendations take the age of my car (2005 Camry) into account. This was not the first time.

IRISH MAE Elliott

When you go to Andrew Toyota. Ask for MARC, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and very professional.

Diana Greene

I went to get an oil change and a small brake service. My service advisor Zee was very polite, pleasant and service was great. I did have an issue with my keys getting lost. But my keys were soon found and I was given a free oil change on my next scheduled appointment. That's what I call good service on fixing problems without confusions or disappointments. Several advisiors went above and beyond to find my keys. Kudos to you all!!!

Marc Wojciechowski

Found a car and bought on the spot. Said I HAD to drive it off the lot right then (never had that with other dealerships). Once I wrote the check there has been none of the promised follow up. Still waiting for promised dealer addition. Have emailed/texted with no response. I do like the car.

William Gartenberg

Our experience was very pleasant. Our salesperson was knowledgeable, courteous, patient and easy to deal with. At no time did we feel pressured to purchase anything extra. We would recommend this dealership and salesperson.

terrie silverman

I was treated respectfully and kindly at Andrew Toyota. My sales associate, Andrew (yes, that's his name) was so helpful and so caring. I found what I was looking for and picked up my "new to me" Prius this afternoon. I would recommend Andrew to anyone looking for a Toyota at Andrew Toyota in Glendale

Lara O'Malley

I am from Chicago, but got a flat tire in Milwaukee. I took my car to Andrew Toyota. They replaced my tire and honored my warranty from my dealership in Chicago. Kevin Burger was incredibly helpful and I’m so glad I was able to get back on the road. Thank you!

Alexander Vang

Revisited - I wanted to take the time and Thank the GM Kevin and Andrew Toyota for mending what could have been a very bitter ending with our first experience. Kevin took it upon himself to help assist my wife and I in our now newly purchased vehicle. Though our first experience here was not to the standards of Andrew Toyota nor its community.. they took it upon themselves to do things the right way. Kevin assured me that conversations will be had, that will hopefully correct these mistakes from happening again in the future. We're glad that there was at least a happy ending to what could have been devastation to our community. Thank you.

Rusty Katz

I've been taking my Lexus automobiles for service to Andrew Toyota for years. I deal directly with John Endisch, the Assistant Service Manager. No one could represent a dealership better than John. He has always given me exemplary service - no one is better. When is comes to service on your car(s) trust to do the job right is of utmost importance and John and the entire service staff at Andrew have always done the job right. I have never had a doubt that what needed to be done was done. I repeat, no one is better at his job than John Endisch and no dealership could be better to deal with than Andrew Toyota.

pressALLthebuttons

Due to a misunderstanding with the sales rep, I felt uneasy in my new vehicle. When I reached out to Andrew Toyota about this issue, however, they responded quickly to check my vehicle and put my mind at ease. I now feel safe and comfortable in my car and I am so appreciative of the efficiency and compassion I was shown. Thank you, Kevin and Duane - I absolutely love my Higlander!

Michael Switzenbaum

I have been having my car serviced at Andrew since 2008 when I bought my first Toyota. The service is always delivered in a very friendly and highly professional manner. I am pleased with my car and the service.

Jim Myers

This is our first Toyota car and the experience from Anrew Toyota was GREAT. We were treated very well by Andrew Akhahon. This car was purchased for my wife Deb. She enjoys the new driving experience. Happy Wife Happy LIFE Thank You

Carrie Kruschel

I had been searching for a specific Rav4 for a month when I finally found it at Andrew Toyota. Andrew was warm, welcoming and super helpful from the minute I arrived. I came in ready for the exhausting game of back and forth you usually play at car dealerships. Instead, Andrew was patient and obliged all of my requests and answered all of my questions. It was the quickest, most stress free car buying experience I’ve ever had. I’m in Illinois so I was a little worried about buying a car in a different state, but they handled everything for me. I cannot say enough good things about Andrew Akhahon. If you stop into Andrew Toyota, you HAVE to ask for him!! Ella in financing was also fantastic, quick and so polite and friendly to help me finish all of my paperwork.

Sandy Grady

Service area is clean and warm, which is much appreciated in January in WI. I was greeted promptly. Service rep (John) was friendly. Service was completed very promptly. I highly recommend Andrew Toyota.

buzz althoen

I came in for an appointment for the 10,000 mile oil change and 5,000 mile tire rotation. I met Zee Blagic and told him about a needed fastener on the right front fender which had been hit a couple of times and was loose. He got a screw driver and washer and installed it so it was tight again. We shared nick names and I set appt. for today at 8 AM. Nice coffee in the waiting area and Zee came back and explained I should have a transmission oil change (94674 miles) along with brake lining in the rear done soon. Looks like I will have to set an appt. soon for those two things and I will do so soon. I like Andrew Toyota and my 2017 Sienna is a great car and we enjoy it a lot. My daughter has a 2003 Camry she inherited from my sister with 134000 miles and still works well. I think she should be thinking of getting another toyota but we will continue with this one for a while, at least., since I am responsible for helping her to get another car. I have always liked the way I am treated at Andrew and you should be proud of that. You folks care about your customers and it shows! In itself, that is a great deal.

Linda Dostalek

Due to the thorough inspection of vehicle at time of oil change, a hidden problem was identified and repaired before further damage could be done. I have been a loyal customer of Andrew Toyota for over 20 yrs and will continue.

Mark jackson

On Arrival, I discussed with Kahla Gallitz the noise coming from the rear of my car. She is a professional, patient, and knowledgeable. Later on, she advised that the noise in the rear of my car was due to the spear tire being loose. She said no charge. That’s what I wanted to hear. My Rav4 is my fourth purchase from Andrew Toyota and I have not had any issues.

khaled sa'id

My service advisor was Mike, and he was professional. He answered all my questions and give advices regarding the services. He has the knowledge that any service advisor should have. I was glad to be assigned to him.

Velocity-Raptor

Took my Tundra in for service yesterday, Kahla was thoughtful, prompt and very insightful.10/10! Would gladly have her as my service advisor again and I’d recommend her to anyone else🤝 …

Richard Zoladkiewicz

We have leased 6 vehicles from Andrew Toyota and have all the service done there as well. They are the finest people to work with since they treat everyone like family.

Zenon Castillo

I'm am 100% satisfied with my recent Buying experience with Andrew Toyota. I ordered a 2020 4Runner TRD Pro from the factory and Marc assisted me through the process every step of the way! His professionalism, communication, and overall service was amazing! He made this an easy and great experience and I will definitely buy from him again! Thanks Marc !!!

Mona Rahimi

My service advisor, Zeljko, was very knowledgeable and provided great recommendations on what work was absolutely necessary to perform on my vehicle. I was impressed by the shuttle punctuality as well.

Yarisnely Morales

Check in was fast grabbed some water while I waited. They sent me a video of my car after services were done. They came and got me when everything was ready and left me a bag of cookies in my car.

Antoine Ray

Andrew Toyota is amazing. They do great work and leave clients feeling satisfied. If you want a great car and great service, look no further.

Pastor Maschke

Service was efficient, even when I didn't sign up as a "wait" appointment. Zee Blagic was incredibly helpful and performed an extra service by tightening a loose panel on my front wheel well.

Martha E Carter

I made an appointment in advance of the service and they were ready when I arrived. Transportation to me home was provided. The technician completed all requested services. However, I heard an unusual engine noise while driving home and returned the car the next day to check the noise. I was told it was the muffler. I ‘m not sure that’s what it is and will have another mechanic look at it. I have always been very pleased with maintenance from Andrew Toyota, this is the first time I have questioned their work.

Amara Weaver

I stopped at the dealership because my tire light was on without an appointment; they took care of me right away. Within a couple of hours, my vehicle was repaired and ready. Awesome experience.

Jason Shaw

I have had nothing but good experiences. I appreciate the courtesy ride so I can leave my car all day if needed and go to work and they call & pick me up when it is ready.

Danijela Jelic

I purchased two Highlanders at Andrew Toyota. Andew Toyota is very professional and they truly care to get you in the car that is within your pric range. I want to give Zeljko Blagic a special thanks for making sure my highlander is runinng smooth even though its approching 100k miles.

S Rice

Since I purchased my Prius in 2011 it has being only serviced at Andrew Toyota. I have never had a bad experience and my latest visit didn’t disappoint. Zeljko Blagic was my Service Advisor and besides the issue that brought me in for service, Zee noticed I has very close for other routine service that I would have to come back for. Everything got done in one visit. The sensor I needed wasn’t in the area so my car had to stay overnight. I had requested the car by the end of the day I had taken it in. Zee explained the situation and offered me a loaner at no charge until the part became available. A service coupon was also honored that I discovered after service was begun. Thank you for treating me like a valued customer!

Kirshaud Lyons

Cody got me in and out. Stuck to the price mention when scheduling. Price came up higher on appt. day and Cody honored original price with no hassle!

Jack Crivello

Service department is great! Because of the buying experience, I'm very dissatisfied for being overcharged by almost $3,000 after buying 4 new cars in 4 years of dealing with Andrew toyota. Partly my fault also because I let you! I doubt this could ever be rectified. I also sent friends to buy from you and one did recently. Sorry to say, won't recommend Andrew again. Very disappointed!!!

Sean Cummings

Staff was pleasant however appointment took nearly 2 hours, was told 60-75 minutes when I scheduled. Too long for an oil change and tire rotation, frustrating when you have other commitments that need to be shifted

Damian Buchman

Andrew Toyota and Joe continued to work for me until we found the car I needed. They supported my mission ten years ago, they supported it ten years later. Andrew will be dealership for all my vehicle needs and purchases.

Terry Smirl

I had a problem with a previous service at Andrew, but they offered to look at my vehicle again, and they fixed the problem. I'm very happy about that. Thanks Andrew Toyota!

Alexis Fielek

Chris in the Service Center is amazing. He’s thorough, proactive, trustworthy, and as a bonus, he’s just an awesome human. He’s the reason I will be back.

Kelli Schabel

David Leveritt was amazing! He was professional, helpful, and never pushy. Couldn’t ask for a better car buying experience! Even obliged me asking for a bow in the picture; they didn’t have one but he substituted a nice wreath. Thanks for supporting my shenanigans and helping me buy a great new (used) car!

Samuel Karge

I have leased numerous cars from Andrew Toyota over the last couple of decades. The team there is always respectful to my needs and always provides cars at a great deal. Both Jeff and Cristian definitely help me out in many ways. They understand my needs and provide great customer service. I will continue to buy at least cars from them for many years to come. The team is easy and friendly to work with and provide fast service when I need it.

Ernestine Rodgers

You did just great found that there was a nail in my front left tire and because it was under warranty there was no cost to me.

Al Trautman

I have had regular maintenance service done here several times. Usually I have been pleased and felt relatively sure they have done their job. This most recent time however I am not confident they did what they said. Aside from the communication mix-up, there was no checklist of green-yellow-red for what may be upcoming items to plan for. I know I had 2 torn windshield wipers and no one said a thing. Previously, I had been alerted to such things including filters, tire conditions, etc. Not this time. The service manager assured me that whenever I make a follow up appt that everything will be "done correctly", however my annual driving vacation was less than 3 days away. When we left for vacation, I was not sure my car was really ready.

Steven Dzian

Great job! I am very happy with the service and how fast I was taken care of. Duane the service manager and Willie in service did a great job and down the the mechanics that handled my vehicle. I would recommend this place to everyone and it's the only place I will take my GMC to from now on. Thank you everyone.

La Tasha Fields

Very professional and quality service. I've had several vehicles service at Andrew Toyota and will definitely return.

Steve Waterhouse

I purchased a 2022 Toyota Camry XSE from Andrew Toyota. The experience at Andrew Toyota was great and working with Andrew Akhahon was a pleasure. I have worked with a Brookfield dealership for over 30 years and decided to also get a quote from Andrew Toyota this time around. The quote from Andrew Toyota was thousands less then the dealer I have been dealing with for decades. This was my first purchase from Andrew, but will not be my last. Thanks to Andrew Toyota, Andrew Akhahon in sales and Aidan Duran in finance for the seamless purchase experience. .

Dean Stephens

They were very helpful getting everything approved so I could drive my new car home, AZ it was over 250 miles home.

Tony S.

Excellent experience with Andrew's! From my first contact with Kasey to the very end. 6 months later, and the car is superb!

James E Murtaugh

This was my latest review on my service with Andrew Toyota. My service was on the sensor on my right front tire. It was a large expenditure ($ 385) and this on my 2007 Camry made me think that this might be the one that made me give up the car, but I could not do it,

Chris Lukaszewski

My small issue was immediately resolved by General Manager Kevin Burghur. He put me in touch with Duane and Willie and everything was taken care of. These guys are very professional and polite.

sigrid jaeger

Jessi Cliffer, top notch customer service and customer communication! I have been communicating with her for nine months, waiting for my order status. She consistently communicated any updates she was aware of at all times even if it to tell me no updates. She also reached out to me for other options for vehicular when they came in even though she knew I likely wouldn't be interested. If shopping for a Toyota, it’s worth the trip to MKE to Andrew to see Jessi Cliffer! Thanks Jessi, I love my Tundra!

David Wolf

Went in to get my remote start fixed. They checked some connections and now it works fine. Also told me about some repairs I should have done in the future. I appreciate that.

Ann

Amazing service, expertise and dependability every time. We bring all our cars here and are always happy we did.

Ron Noll

Took my 2022 Toyota Highlander in for my 15,000 Mile oil change and checkup. As usual, there was hardly any wait time and the service was great!

Donald Nash

I always get very good customer service from your dealership's for all of my vehicles and I've come to trust the service staff and I'll continue to bring my car here before I take it to where I bought it great service👍 …

Fabian Cortinas

the staff went above and beyond to make sure we were happy with our purchase. Thank you Brandon Treinen and also the lady who made finalizing of the purchase go fast and smooth didn't catch her name she was so fast thnks again

Grant Lykins

Great service, friendly people. I have always been very impressed with the shop at Andrew Toyota. The service advisors are very friendly and excellent communicators, and the techs get work done very quickly. Their prices are very reasonable as well for a dealership. I have told all my family and friends in the area to take their vehicles to Andrew because I have been so impressed with their service. This review would have gotten five stars, especially because the last time I took my car in they did a great job with a very speedy alignment, but I reviewed my dash cam footage and found the technician was driving my car 45 miles an hour in a 25 zone, not wearing a seatbelt. I understand (as a former technician myself) that you have to drive the vehicle at higher speeds in order to confirm a proper alignment. But you should not be going 20 over the speed limit in a customer car on residential streets, it's flat out dangerous--and considered reckless driving by Glendale PD. (See photos, GPS vehicle speed is in the lower left corner)

Chris Budny

Walked in on a Saturday with bad electrical system. Concierge at the door a big plus. Service coordinator very good. Overall professional,positive experience

Jim Ch

Very easy go have work on my Toyota Sienna van here. The staff is smart, friendly and experts at their jobs.

Glenna & Joe Shutkin

It's always a pleasure to have my car serviced at Andrews Toyota. I make the appointment with Allan Gold and he takes it from there. Thanks!

Brian Dettmering

The service was well done and efficient. I was in and out within 1/2 an hour. But I do miss the little bag of cookies that you used to give out.

Jean Szabo

Wonderful place! Professional, knowledgeable and courteous . Would recommend Steve Butcher to anyone looking to buy or lease a car. Terrific experience.

Anton Perera

No 1 Toyata dealer in WI. My whole family buy vehicles from them, Deandre is the guy to go. Great staff and quick service.

Derek Johnson

salesman marc was great called me when a vehicle became available and was prompt with responses and professional through the entire process.

Linda Horne

Cody is usually my service rep and he is always incredibly nice to work with. They get the work done in the time frame they tell me when I get there.

lisa pinnock

Toyota custemer for 20 years, they're great. All my questions are answer in a timely matter, they show concerns about my safety.

Steven Sweet

Service at Andrew Toyota is always friendly and efficient. They make their customers feel important.

Cindy Van Kohn

Andrew Toyota is the best dealership and their service is excellent. The service department takes their time to go over what your car needs done. They will make u aware of any issues they find while servicing your vehicle and there is never any pressure to get a repair done. It is your choice. Cost for service is reasonable and if they have coupons they will apply them. I have been going to Andrew for 30 years and I am very satisfied. The service manager, Duane, heads a great department, and I have always had an excellent experience at Andrew. THANK YOU FOR THE GREAT SERVICE AND FOR REALLY MAKING A DIFFERENCE!!!

Lars Trific

As always, I had great service and friendly interaction with the folks at Andrew Toyota. I’m always satisfied with the quality and speed of service. This one time however, I need to comment on the pricing practices for fairly routine maintenance work. We have a service agreement and paid maintenance program for our 2017 Corolla and I feel the coverage was not adequately reflected in my bill. I’ll be careful to go over the next invoice more closely.

james brownmiller

Always very professional when I go in for service, the quoted estimated time is always accurate, so I can plan my day which is huge for me.

Stephen Marsh

I was taken in at appointment time, and John was immediately very attentive. Before he even got all my information, they knew more about my car and what it did and didn’t need than I did! I have always tried to maintain my car well, and now that I have moved to Milwaukee I am glad I have found a place that I can trust to keep up that maintenance. I also had some body work done there earlier in the year that I was also very satisfied with. I highly recommend Andrew Toyota!

Ronald Schook

This was my third time leasing a car from your dealership and each time I had Jeff Allen as my salesperson. He was very patient and seemed to welcome all my questions. He spent a lot of time showing me different options that were available to me. He explained that there would be a 3 to 6 month wait on a new vehicle and that Toyota would extend my current lease accordingly. When it was time to pick up my new car Jeff had everything waiting for me when I arrived. He new I had to be somewhere by noon. I just had to fill out some paperwork and I was on my way. All threw the process Jeff would talk about how good the Andrew dealership was and that they would take excellent care of me and if I had any further questions I could call him anytime. I felt very comfortable dealing with Jeff and Andrew Toyota I would feel good recommending your dealership to anyone looking for a car.

Tamera Ortiz

I went in to get something looked at on my car. There was a piece lose on the bottom of my bumper, and it looked like a screw was missing. They looked at it right on the spot and repaired it quickly. I love Toyota and this dealership. Wonderful fast and reliable customer service.

Chris Kethe

Jimmy V was a great salesperson whi was very thoughtful, friendly, and kept us informed every step of the process.

Lisa Washington

I wanna thank Renee for making our vehicle purchase go so smoothly. She even helped my husband surprise me with my new vehicle. We got a great deal on our Corolla Cross. Thank you Renee you are awesome! And thank you too Andrew Toyota for the great customer service.

Kurt Kozak

I purchased a new vehicle here and it was an ok experience. The salesperson was not very knowledgeable about all of the features on the vehicle. I was sold an aftermarket remote start system only to find out on my own that the vehicle already had electric start. They did refund my money for that. I took the vehicle in for my first service and everything went smoothly other than one minor issue. They left the cabin air filter cover on the floor and I had to go back and have that reinstalled but that only took a minute.

Kristina Randall

All the employees are very nice and friendly. The building is nice and clean plus they offer soda water and coffee while you wait. They also have a room with stuff for the kids to play with and another room where u can b in private if u may need to. Outside the waiting room they have some tall tables with chairs and a couple of single soft stand alone chairs. There is a TV in the waiting room along with magazines. The bathroom is right by the waiting room and is nice and clean.

Brian Uebelacker

My experience at Andrew Toyota was awesome. Matt Riffel my sales consultant and Mike were just incredible. There was no pressure involved and both parties were happy with the outcome. Service Department team was just as impressive. I feel very comfortable I made the right choice going to Andrew Toyoata.

Barb Jacobs

I was happy with the work done on my aging 2007 Prius. John F explained everything in detail to me so I easily understood the issues. He arranged for a rental car for me so I could leave my car and use theirs for work. My Prius is good again and I trust the guys at Andrew! Always friendly and I'm treated with respect!

Cheenou Xiong

The best Toyota car dealer in town. The car salesman (Riffel) was awesome. He walked me through all the features in my vehicle. Sales manager (Oppermann) was great as well. Came in, and told them exactly how much I’m willing to buy and pay for my vehicle. I felt like they went way out of their ways just so I can be satisfied with my purchase. To everyone at Andrew Toyota, Thank You!

Darrin Schulz

I purchased a 2015 Toyota Highlander and all I can say.. "Oh what a feeling.. Toyota!" This is my 4th Toyota I've purchased in my life and Olivia Evans from Andrew Toyota made it wonderful experience. She did an outstanding job and was professional and courteous with a smile on her face. I would buy again from Andrew Toyota and I would recommend asking for Olivia Evans.

MaryFran Stefanich

Huge Thank You to Marc B. at Andrew Toyota!! I have been a customer at Andrew Toyota since 2014, but that was my first time working with Marc. He was absolutely fantastic to work with! Helped me pick out my 4th vehicle with them, kept me updated with all of the production and delivery progress, and had everything in lined up for a smooth sign and drive when I picked up my new Rav4.

Karen Higgins

You helped me take care of exactly what needed to be done. No extras thrown in to take care of. And the work was done satisfactorily.

Steven Pulfer

Just purchased a 2021 Certified Used Toyota Corolla and I love it. Would recommend Andrews Toyota and their salesman Andrew!

MK Buenz

Everything was perfect! Quick service and super helpful staff. Highly recommend!

Harinder Rana

I had chosen toyota as they have a reputation for being reliable cars and built for the long haul. Just purchased an suv at this location a few days ago. The staff at this location, and more notably Joe Burbach, worked diligently to embody that reputation. As someone who knows not too much about the car buying process, I put my trust in him and he didn't let me down. He was always available and answered all questions thoroughly and with great detail. He even anticipated upcoming concerns and addressed them well. He is the type of person that will go the extra mile for you. The entire process including finding the perfect vehicle, learning all the features, freedom to take the car for a spin went smoothly. The paperwork process was well explained and thorough. They even made sure my wife likes the car as it is for her :p. Everything about this car buying experience could not have been better. If you are on the market for a vehicle, I highly recommend this location.

Catherine Watson

One year since I bought my 2014 Corolla and I am more than happy with the service I have gotten from Andrew Toyota. Service techs are great and are very kind, helpful and attentive. Overall a great dealer experience. 9/12 - Just had service appointment and it was great. Very helpful staff.

Cynthia Williams

Chris Spencer Service Advisor was courteous and sensitive of my time. The courtesy ride were very comfortable

Erik Pyatt

Appointment was super easy to make and the team finished servicing my car incredibly fast.

Lesley Bolds

I personally use to hate buying a new car but the online service and Jessi made the process painless. Thanks Andrew Toyota

Matt Peoplis

Fast, friendly and knowledgeable staff. Cookies when your done added to the fun!

Marcell Gantt

I wondered in, hopeful to walk away in a 2022 Rav4. Well luck would have it, there was a LONG wait for one to be order/made/shipped!! We had the pleasure of working with Jessi, who was AMAZING. She took time to answer Any and all questions, and was there for us, from beginning to end, (test drive/pickup) if you go to Andrew Toyota, SEE JESSI!!!!!

Nora Boyd

Customer service is always great here! I had a flat tire and called on a Saturday morning. Even though they were booked, they were able to fit me in. I did not need to wait long either.

Fitzgerald Scott

I think it’s nice. Glad I made the purchase. Just got my 5000 mile service👌🏽 …

Maggie Phillips reeve

I’m sure everyone is great at Andrew, but Willie is the reason I will never buy something other than Toyota. He is trustworthy and kind. He treats everyone like family. For someone who knows nothing about car issues, I truly appreciate that Willie tells me exactly what is going on and what I should do about it. Willie is amazing which helps to make Andrew amazing!

May Azcueta

I went to Andrew Toyota dealer at Glendale , WI for my duplicate key , an expensive small gadget but was worth the cost. Steve assisted me properly with courtesy with a good discount. The wait was not too long . I admired his good service !

Jim Cavender

Willie is the best. With my Tundra not able to start and no codes to help pinpoint the problem he and his team solved a difficult problem and saved me significant money.

Ron Ditthardt

Courtesy shuttle was very prompt at both inbound and outbound. I was able to use a total of $85 in coupons and points and the service was completed when they said it would be

Diane jolly

My experience with Andrew Toyota was excellent. The interaction was professional from beginning to end. I highly recommend using their services.

Gail Hahn

Very good experience. My service advisor, Chris, was very friendly and helpful.

Chuck Adam

Excellent service, as usual, on my oil change -- done in timely fashion. And I appreciate the advice on items that need attention. Thank you.

jason burkhardt

I loved the car that I purchased but my experience was less than great. I was originally promised the car but it was sold out from underneath me. I’ll assume because I was coming from out of town and had trade in. No call backs, just voicemail when I inquired about my purchase. I finally received a text a day later that car was sold and thanks for my interest. I was furious. A week later, I received a follow up that there other deal fell through and car was again available. I reluctantly bought the car based on availability in the market.

Dale Rottman DDS

The experience was very pleasant. Not the usual process of haggling over price. No pressure to buy. Marc was easy to work with. Answered all of our questions and kept us informed on our delivery date. I would highly recommend Marc and the dealership

Debra Long

When we need car repairs, we have trusted Andrew Toyota’s service team with all four of our cars, to figure out what is wrong and to fix it in as inexpensively as possible. No matter if it’s an oil change or damage to a radiator, we trust the Andrew Toyota service team to take care of our cars and to do so as timely as possible. Their service team is awesome! They always do high quality work from the service they provide to actual repairs on the cars. Thank you!

Michael Stanley

Andrew at Andrew Toyota was great to work with. In an extremely competitive environment, he executed quickly, offered me a competitive price, and got me in the new Tacoma. At delivery I had an appointment, and was able to get in and out of the dealer with my new truck in one hour…unheard of! Thank you again!

Bridget Murphy

I'm sorry that I'm so late posting for this survey. I purchased a used, certified Toyota Corolla. My salesperson was Shaun Kinchlow. He was great! He was very helpful and answered all my questions and made the whole buying process a smooth one! The fellow (I don't remember his name - sorry) who helped with the financing was also great and helpful! In fact everyone there was friendly. The atmosphere of the dealership was really nice. I will certainly return for my next auto purchase. Thank you!

Amaya Varela

Within the last two years of purchasing a car from this dealership and coming in for maintenance, Andrew Toyota has been consistent with their quality of service! Every person who I've come into contact with is professional, friendly, and efficient. I love the variety of seating options, snacks, shuttle service, and communication while repairs/maintenance being done.

Jacquelyn “Jackee” Brazil

I enjoy bringing my vehicle to Andrew Toyota because the services I received are excellent and the Service sales clerks are kind and understanding. During my appointments, they’re constantly checking with me to let me know how close they are to being finish with my car so i’m never left in the dark. I really appreciate them for that reason along.Thanks Team Toyota for delivering such great service...In these days and times, it’s really needed!!! Miss Brazil

Ashley Lucchesi

Mike was a great help with the service team. He even stayed later to help check my car in and get it going.

Corey Sullivan

The service and the people at this location are always incredible. I bought my car from here (used 2012 Kia Sorento) and their service and courtesy shuttles have been a life saver for me many, many times. Big shout out to the drivers and service professionals for the professional and friendly service. The cost (the reason for 4 stars): every service I have had outside of a standard oil change (fluid flushes, suspension work, general maintenance) have cost 20-30% more than what the suggested parts/labor rate is based on service quotes near this location. Definitely more expensive for similar work than other options, so if cost is a big factor I would definitely keep that in mind!

Mya Coene

My check engine light came on and I received great service. They finished repairs within a day! Also, offered some future services which I will definitely be coming back to Andrew Toyota for.

Jodi Ristau

Installed leather in my vehicle and other accessories. Looks great. Very happy with the results.

Dave McQuinn

My most recent experience at Andrew Toyota reaffirms, again, why I have my vehicles serviced at Andrew Toyota. The Service Advisors and Technicians are personable, respectful and knowledgeable. Having the Technician explain what's what to me is invaluable too as I like knowing what exactl is wrong with the vehicle. Kudos to this team! I've gone to Andrew in the past and will continue to go to Andrew in the future.

Nicole Schuldt

I had my car detailed at Andrew and they did a wonderful job. My car really needed help and it looks like new. I am so pleased. They also found a couple of items that needed attention and were helpful getting them fixed. The ones under warranty they handled very well.

liia

Excellent Service, Fast Service Thank you Cody and Charles!! But one complaint CLEAN OR CHANGE THAT SOFA IN THE WAITING AREA!

Obi George

Always love going here cos they take good care of your car and give you the best service..

David Bachmann

Everything was great with my 4Runner purchase. Braeden is a great salesman. The buying process was very easy. Andrew Toyota was outstanding!

Mary Accetturo

I scheduled a routine maintenance appointment. I was warmly greeted by John Ferrigno... After assisting me with syncing in apps, John immediately advised me that there is a new recall on my car.... I was given the choice to schedule another appointment or just leave the car and it would be fixed that day....Definitely left the car there, where I then was then shuttled home.... My ride to and fro home was just delightful.... The drivers were each inspiring...loved their job and committed to provide a friendly ride.... Andrew Toyota provides excellent and timely services from scheduling to service completion.

Matthew A

Bought new and just Sold our 2019 Toyota Sienna with Mike Opperman. Both experiences were solid and Mike gave us a super fair price on the buy of our used van. Took less than 15 mins to get the deal done on our sale. Would highly recommend.

Rudy Payne Sr

Enjoy getting my car serviced here always get great service from the guys they are a stand up place all the way to the courtesy drivers they have a great A1 team

Joe Q

Jessi is the best and the rest of the team are awesome! I never thought I would be able to get the car I wanted during the pandemic&shortage but they were able to made it and sent it to me earlier than expected. The financing process was smooth and super quick. Any time I have issues or questions about my car Jessi explains it to me in a way I can understand. Because I’m buying the car outstate far away, she sent videos to show me the car and explained the car’s current status so I could see the car and knew all the details. I really appreciate the nice job she had done! She needs a promotion expeditiously! I would definitely recommend Jessi and this dealership to friends!

Morgan Job

I came in due to a ticking noise on my car and usually the service is great, but this time I felt very brushed off. I understand that everyone is short handed and busy and the mechanic was nice enough to explain what he had looked at, but it felt more like they wanted me to leave than help me figure out the problem. Like I said, in the past I’ve had good service, but this time it felt rushed.

Arlene Patterson

The Staff is very nice always and informed on the services. Your Business is Super. Thank you kIndly. ADP

Canyon Smith

Mike S. was awesome and really helpful. I always get good service when I stop by Andrew Toyota

Randy Paddock

I'm 69 and have purchased many cars in my life. This was one of the best experiences I have had. This was not a simple deal. My wife and I live in Illinois, and hate driving the tollway. I only wanted to make one trip and didn't want to waste my time. I cannot say enough good things about sales associate Aidan. He made multiple detailed calls, answering all questions and giving us information. He even came in on his day off to take photos of the car and send them to us before we came. The car was exactly as described by Aidan. Thanks again Aidan for your old school work ethic. Manager Mike was also great, worked with me on a fair trade in price for my vehicle. Top of the line dealership.

Ashley Aydin

So happy this dealership had a highlander in stock and not ridiculously marked up. Disappointed in the trade in value they gave me compared to what Carvana would have offered. I had mentioned what I thought my rav was worth and after their appraisal they gave me nearly $5k less. I just did another appraisal on Carvana this morning and validated they would have paid me more than this dealership. Hoping others don’t get frustrated by this as I have.

Mary Henry

Willie W. always takes care of my car and its needs. If he's not there, John F. takes care of my car needs.

Jeff Boyce

Great experience. Shopped entirely online. Found a great deal on my vehicle, applied for credit online, and then called and was handled very courteously, promptly, and efficiently. Had my new truck that evening. Finance process was very simple. I comment Andrew Toyota for being "aggressive" with their responsiveness. It means a lot when I can turn to somewhere else while waiting for responses. They were excellent.

Catherine McCoy

Andrew Toyota was very easy to work with. The process was efficient and without delay, and everyone was very friendly.

Tom Herbstreith

Service department is friendly and thorough. Zee has been very honest about repairs and service I need and don’t need (as well as other Representatives). I buy my cars from Andrew Toyota since I trust their service technicians so much.

Johnathan Crawford

Great experience with Willie Willet, Andrew Automotive’s “celebrity “ service advisor. The service is always good. One suggestion, though, would be to scrub and clean the service bay’s stone floor. It’s really accumulated dirt and it makes the place look grubby . The best service departments have sparkling clean floors. Just a suggestion. Otherwise super good job at Andrew.

Dominique Diaz

Best car buying experience ever! Shaun K. was understanding and explained the whole process to me. Made sure I got the perks I wanted and a price that I could afford. I'll go to no other Toyota dealership but Andrew Toyota.

Dan

Definitely recommend. My service consultant Zee was a tremendous help!

Stephanie Martens RN

Stephanie Hayes here. I bought a 2022 Toyota RAV4 LE from Andrews Toyota. Incredible service from Marc Brandofina. He was exceptional. I had put a payment down on my car in the beginning of January, and with Covid and the worker/parts shortage, it took a bit to get my car - which was of no fault of the dealership. Marc texted me updates 2-3 times per week and responded to my texts promptly with professionalism, care, and kindness. I’ve never been taken care of so well at a dealership. I was impressed, and this is where I’ll buy my cars from now on! Thanks Marc! Thanks Andrews Toyota!

Alexandra Bruckner

I worked with Marc to buy my new (used) RAV4 and he made it so easy and seamless. I had already visited two other dealerships but left overwhelmed and discouraged. Marc listened to what I wanted and found me the PERFECT vehicle… even though there was limited inventory and I was on a time crunch. I am so happy with my purchase and excited to drive home in my super cute SUV. I’ve been a loyal customer of Andrew Toyota for years and can’t imagine going anywhere else :)

Peter Batchelder

Everybody at Andrew Toyota is incredibly helpful. Stephen Butcher is a great guy, and it's nice to know he's looking out for me. Everybody at this place is reliable and they do excellent work and they make everything go as smoothly as possible. I am so appreciative of their service. Thanks!

Kelly Mayeshiba

Love the service dept. Willow is amazing and is always looking out for you. Thanks for getting us in at the last minute, we really appreciate it!

Anthony Busalacchi

We were very pleased with the service, but we miss the cookies and the carwash.

Hasan Taha

Willie, my service advisor, I would like to thank you for all your support Appreciate it.

Aparna Deshpande

Very good service. I really appreciate their personal attention. I am their customer for 26 yrs now. This speaks for itself.

Tom Gerke

John is always great to deal with. Tells you straight, feel confident I'm getting it straight and honest. Had consistently bad experiences with another dealer in town. Andrew Toyota is very good.

Maggie Cain

I've been going to Andrew for probably 16 or 17 years for my car buying and maintenance. Their service department is top notch, I was always happy with everyone from the techs to the shuttle drivers. Unfortunately, I recently sold them my Sienna and they really blew it. A few months ago, I spent a few thousand on service making sure it was in perfect running condition, because we intended to give it to our daughter for her family, including our 2 grandsons. Andrew did the service work, told us it was in perfect condition for them, and off we went. As it turns out she got a different car, so I I used both Carvana and the Andrew Toyota Website to value my van. Andrew called my phone within probably 15 seconds of my online valuation being completed, and told me that valuation was probably too low, so I should come in (they are car salesmen after all). I did go in and they lowered their offer by about $2500, saying it was in poor running condition. I told them I would be leaving and accepting Carvana's offer. The woman did the thing where they said Carvana would lower their offer when I met them in person (um, like you just did?). The woman went "to the back to talk to her manager" and made me wait forever. Again, they are car salesmen after all. They raised their offer to be about $750 below their original offer, insisting the van was in poor condition. I took it to just be done with it. If it was in poor condition, then it means their service department did a poor job of fixing the van that I was trusting my grandsons' lives to. So, did their service department snow me, or did the sales department snow me? I have an opinion, but it doesn't really matter. It's a shame that the sale department, in about an hour, ruined a 16 year relationship built up by the service department. I hope they enjoy their $750. I won't be returning.

Pat L

John F is fantastic. He always does his best to get me the best deal on service and doesn’t recommend things I don’t need. He makes sure my car gets fixed the first time correctly.

Yasser Khaled

This is the best Toyota dealership. people are very friendly and professional. I would specifically recommend Jessi

Joann Bowman

Follow up services were easy to schedule. All recommendations for follow up services were completed in one visit to the Service Department.

Cindy Praefke

Great experience! Marc was very communicative updating me on the status of our car and quickly responded to emails and texts! Very knowledgeable and great to work with! He made the process quick and easy!

Jackson Palmer

Kahla is the best! Above and beyond service, great information, and honest advice.

Dinna Kleeman

Today I have 60,000 miles check up and oil change for my car. Willie is my service adviser. As usual everything was done very well and in time.

Nick Dawson

Willie was very accommodating and made the entire process very easy and painless. That man deserves a raise!

Cynthia Hunt

Great service always. Check in was welcoming. Everything was explained up front. Asked if I had additional questions . Follow up text was sent. Thank Me for my service. All around great experience

Marsha Poulsen

Most recently I had a nail in my tire and they were able to fit me in quickly. Not only were they able to fix it at a reasonable cost, their shuttle service took me home and brought me back to pick it up. When I picked up my car it had been washed, even though my bill was small and the service minor.

Summer Sullivan

My husband and I had a great experience with this dealership from start to finish. Mark was wonderful to deal with. He helped us find us a beautiful car with all the features I was looking for. It was a little over our budget but he worked hard to get us the car at a price we could work with. The process went quickly and smoothly. The financial process went much quicker than I am used to. Almost the whole process was done digitally to be more environmentally friendly and it made the process very efficient. I do not remember the name of the person from the financial department that assisted us, but he was very friendly and pleasant to work with.

Mark Em

I purchased a Tacoma from Andrew. The sales consultant, Matt R., was friendly, knowledgeable, and explained everything about the truck. The process was smooth and fast.

Pearlee Piggue

I trust the Service Advisors at Andrew Toyota. After my car is serviced there I don’t have any concerns. They provide excellent customer service. I would give them 10 stars if I could. They are Awesome ! I would like to give a special thanks to Mike Schmidt , Service Adviser.

Erica Helwig

First time buying a car on my own, and I chose Andrew Toyota for the selection of used vehicles they had. I was eyeing a car on the website and was able to test drive it and come back to purchase a few days later, without feeling pressured to buy same-day. I think this has a lot to do with the salesman, Charles, who was really awesome! He was considerate and listened to what my needs were for the car, and was just fun to talk to as well. Definitely ask for Charles if you can!!!

Nina A

My husband and I drove from IL because we had our eye on one of their cars. My husband was able to reach one of their sales reps, Tori, who was super kind and helpful throughout the process. We were upfront with her on what we wanted and expected and as soon as we arrived she didn't waste any of our time in making sure we were able to complete the sales process in a timely manner. Brian, their finance rep was super friendly and helpful as well. One of their managers, Mike was easy to work with. Overall, the staff was helpful, upfront, and honest. Thanks for the smooth and speedy transaction! We are happy with our purchase and the decision to drive out there to buy from Andrew Toyota!

Jay Sandlow

We recently bought a RAV 4 from Andrew (one of many cars we have purchased there). As always, we were treated like royalty. From the time we walked in the front door, everyone was friendly, helpful, and sincere. I never have gotten that feeling that we all know about when you walk into a car dealership (you know, like you have to watch your wallet). I believe this starts from the top, as Andy Schlesinger is just a genuinely great person. We had Marc Brandofina take care of us and he treated us like family. We also met with Theresa in Financing and she was by far the friendliest "money" person I have ever met. Overall, we walked out feeling great about our new car. We have a couple more cars to replace in the near future and we will definitely be back to talk to Andrew Toyota.

Shannon Pierce

I bought a jeep for my husband about 2 months ago. Shaun is a great and straightforward salesman. I was nervous because I've never been able to finance a vehicle on my own, Shaun reassured me he was confident. He went through the numbers and found a payment I could work with. If you want a calm, confident, straightforward salesman, Shaun's your man. Great experience and I will be a repeat customer.

Shannon Haefner

Don't expect them to turn off the service required light unless you're actually paying them for a"service". Apparently my definition of service rendered is not money and goods exchanged. I just got a multi-point inspection and they left the service light on. Unfortunately it was not noticed till driving away, Unfortunately I had to turn around and go back to the dealership! No courtesy at all from the service desk provider, who was a real jerk about it.

Kev south

Great service managers and lobby. Free coffee and tea. Took longer than expected for a 44k inspection. 2 hours i was there but overall excellent service and excellent job! Will be my goto routine maintenance!

Jessie Jones

Marc Brandofina did an awesome job. My vans lease was due and I was able to do all the work over the phone without having to go into the dealership. Marc was able to get me the monthly payment I was comfortable with and find the specific color I wanted. My family and I have used Andrew Toyota for over 10 years and also have a great experience

James Edgar

Andrew Toyota Service is our first experience working with a dealer to maintain our cars. We started out with one Camry and were so impressed that we bought another one off lease from Andrew and have both serviced there. The service advisers are very knowledgeable and helpful. The mechanical work has always been great. Andrew makes it easy to keep our cars in good repair, and we look forward to continued good service.

W.f. Kean

Mostly ok, but a new screen is on the dashboard asking to reset something??? A bit annoying.

Jewels

I have two other closer Toyota dealerships in my area but the service I had on my vehicle and customer experience were not always a good one. I'll come out of my way for Andrew Toyota. I like everything about this dealership. I actually enjoy coming in to have my vehicle serviced, I've never felt that way at other dealerships. They have great employees, friendly. The employee's here are really on top of things, I've been impressed, A special thank you to Dan Rogers in service for outstanding customer care and courtesy. He is responsive to my concerns and has gone above expectations when I have a concern or issue with my vehicle. The facility is clean, and comy spacious waiting area with many nice amenities. Great deals on service too, they send by mail or email. I do wish they still sent text service offers though. They do have the best service, at reasonable cost. Overall best I've ever experienced in any other dealership in all my years of car ownership.

Savannah Gorrell

Long wait time, and very expensive estimate for a tiny dent in the front of the car. The shuttle driver was very nice.

Sean G Demet

Steve and the staff were well informed and helpful with the replacement of our purge valve

Joe Matejka

I was in the market for a new Toyota 4Runner and had an excellent buying experience at Andrew Toyota. Salesman Jeff Allen was very thorough, knowledgeable, and attentive. Jeff went the extra mile, and was always very friendly and positive. Manager Michael Oppermann was fair and honest. He is one of the reasons that I'm a repeat customer of Andrew Toyota. Anybody in the market for a new or used Toyota should check out Andrew. I love my new 4Runner!

Margie Amato

Always receive professional and friendly service. My 2020 RAV 5 needed its 45000 mile service. It was ready in less thann46 minutes. Willie Willett is a great service advisor. Thank you!

Samantha Gaspardo

When my car was totaled in an accident, I dreaded finding a new one. All of the hassle that comes along with buying a new car was really overwhelming for me, until I worked with Andrew Toyota. They made the car buying experience quick and enjoyable, which I did not think was possible! Deandre quickly found me a car that had all of the features I loved about my old car, plus more! I came with my own financing, they beat the rate by over 1%. It was a pleasure working with Andrew Toyota.

Erik Murans

Was a nice and friendly place. Bought a car from there, and there was barely any gas in the vehicle. Other dealerships I went to made sure the tank was full, especially since purchasing the vehicle. Could've at least given that courtesy

Cheryle Gray

The service that I received was excellent. It was a very enjoyable visit! 10/18/22-The service tech, Cody was very helpful. I always have a pleasant visit when getting my vehicle serviced.

Andrew Benson

Top notch service every time! Marc is one of the best there is, he knows his stuff and doesn’t beat around the bush. Very efficient and makes things quick and easy. If you need a car or just need some feedback on what the best option for you may be ask for Marc

Aaron Sewell

Andrew Toyota has a great service department. Quick and easy check-in. If I need them to look into something they always call to let me know what they found and what they think needs to be done along with any options I may have as far as parts and services needed. They are quick and try to get the service done as soon as possible so I'm not stuck with out a car. I've used there shuttle service a number of times and it's always been very easy to use. They are quick to get me going after I've dropped off my vehicle and they call me when they are close to picking me up. I give Andrew 5 stars, easy. They know how to treat their customers to keep them coming back for trusted, reliable and efficient service.

icyflem

This is the BEST car dealership! Everyone there is amazing and truly cares about you! I was privileged to be helped by Ken Davis. Ken and his wife went above and beyond to help me drive home in an amazing new car. They were friendly, kind, and kept me informed each step of the way. He treated me with respect and truly cared for me. I cannot say enough positive things about him! I will be referring him to all my friends and family who are looking for new cars!

Kathy Thao

Shaun was a great guy to work with! My husband and I enjoyed his company and sense of humor! He explained everything clearly to us and got us what we needed! Definitely recommend!

Nick Harris

Thanks again Lucas for the awesome experience as usual! Helped with my daughter's first car!

Jeanne Hilger

I made an appt for Saturday morning. I called Thursday night to see if I could drop the car off Friday night so it could be worked on Saturday. The person I talked to updated my reservation incorrectly so when I came in Friday night, they said I was supposed to be there Friday morning. He wasn’t sure he could accommodate me but was able to finish it Saturday afternoon.

Joseph Seifert

We have been buying cars from Andrew and his father since 1978. We have always had positive experiences and found Andrew to be honest, fair and thorough. Through the years I have sent many clients to Andrew and I have only received positive feedback. There are other good car dealers but few that meet their high standards.

Latricia Hunt

I have always had a fabulous experience At Andrew Toyota the staff are very professional and polite

April J

Great service experience. Price was reasonable. Willie was really helpful and straightforward.

Amy Stein

My car was completed on time & ready to pick up before promised!

Angelina Brown

It is always a great experience at Andrew Toyota won’t go anywhere else

James May

I am always impressed by Andrew Toyota. Everyone is very polite and helpful. I had a maintenance problem with my Toyota and Andrew was able to get me in the very next day. They also have a free shuttle van to go somewhere else instead of waiting for the maintenance to be done. There is free and reliable WiFi in the showroom. For these reasons I recommend Andrew Toyota to all my friends.

Donald Buskirk

We located the vehicle we wanted on-line, listed below blue book and called to schedule a time to stop and test drive. Jason called us to confirm the appointment and provide directions to the dealership. The entire process was stress free and lacked the typical haggling associated with many dealerships. We knew the deal we were getting was very good and no one attempted to add additional services to drive up the cost. Jason was great to work with, we had a great conversation during the est drive with many laughs. Jason made sure we know all of our options and moved the process along very efficiently. We also worked with Drake during the financing and paperwork section of the deal. The dealership was able to match out Credit Unions financing and offered more services, so we financed with them. Drake made the entire process of signing the paperwork effortless. One of the best car buying experiences I've had in a long time. I would highly recommend the team we worked with, both Jason and Drake. The Dealership also took very good care of us with follow-up after the sale to make sure all went well.

Dani Taschner

I had a fantastic experience at Andrew Toyota. They gave me an excellent vehicle at an excellent value. The process was seamless. I had Andrew Akhahon as my sales consultant I he did a fine job explaining the value and making me feel comfortable through the sales process.

Lisa “L Boogie”

My cousin put me on to, Andrew Toyota in 2016, when I bought my used Toyota Corolla. I've always been treated with respect, staff is very courteous. My Corolla was already ten years old, Andrew Toyota staff always treated me like I had the latest model. Great job!!!

Aaron J. Courtney

Bought a used 2013 Camry from Andrew Toyota last month with the defective torque converter flex lockup shudder problem originally identified by T-SB-0034-14, superceded by T-SB-0312-17. This widespread trans problem is impossible to miss in these cars between 1200-1600 RPMs in fifth gear unless someone uses a transmission additive that temporarily hides the issue. We didn't experience the defect during the brief vehicle test drive. It manifested several days after purchase (and a couple hundred miles driven). The original owner failed to address the problem under extended warranty. So Andrew Toyota stepped up and lobbied Toyota who picked up the $2900 repair under a previous warranty program. Thanks to all for making this right!

eveliovi

I just purchased a 2013 Camry SE. Excellent customer service!!! I was looking for this vehicle online and they had exactly what I was looking for. Drove 4 hours from Iowa to purchase it. They made my experience very pleasant. I did not time it, but I swear it couldn't have been more than 30 minutes to close the deal including financing!!! A+++ rating. 5 stars and beyond rating!!!

Erik Kakulis

Great service - always prompt and courteous. They are also quick to address any issues with their service: the last time I stopped in they didn't install the oil drain seal properly - causing oil to leak from the engine. They saw me right away the next day and fixed it promptly without questions.

Mary Lee Odem

Excellent experience with Andrew Toyota. I would highly recommend. I got to work with Ken Davis and his wife Darlene. They made me feel welcome from the second I walked into the building. I had a great experience with the finance team as well. AND, I even got to meet the owner Andrew Schlesinger himself. I love my new vehicle, and I am super happy. Will definately buy from again.

Mohsin Hamid

I had a great experience visiting the dealership for my car's scheduled service. Its the same place I bought my car from. Overall great place everytime I visit them. My agent explained me the everything in detail and waiting area was good with complimentary coffee available.

Cheryl Leverett

While I received many emails and texts from people I do not remember meeting, I appreciate the service and help I received from Willie. I called late morning and was scheduled immediately for brake service with no hassle! Friendly, efficient. Will go back. Everyone I dealt with seemed to like their jobs and were very helpful. I especially like that I was not pushed to purchase services/equipment that my car did not need! That's a major plus!

Rich Vogel

I was extremely happy with my buying experience at Andrew Toyota, and working with Marc Brandofina. Marc was patient with me as a buyer, never pushy, and was very knowledgeable of the vehicle capabilities and onboard functionality. I highly recommend Andrew Toyota and Marc.

M K

I spoke with the manager, Michael, and he was very polite and assured that he would address my concerns and follow up with me next week. I really appreciate it when managers actually validate the customer’s frustration and concerns, and so the 4 star is for Michael. I am writing this review to keep your company accountable in making changes within your sales team, specifically your salesman named Melvin. I did not have a pleasant experience with Melvin and felt incredibly harassed and disrespected during my time there. When I kindly declined an offer, Melvin took it very personally and lashed out on me. He even had the audacity to harass me over text messages. He insisted that he was the “professional” and knew more than me, but I could tell this guy had little experience. It was so frustrating, if I could post those screen shots of text messages, I would. Today, I saw that he ran another credit inquiry on me after I had already decline. I hope to address this with the managers first and if no change occurs, I will have to reach out to the GM. I am so disappointed and shocked at how UNPROFESSIONAL Melvin was. I get that salesman get paid on commission and they need to make sales, but there is a different way to do that by validating your customer’s needs and using a tactical way to persuade them, not harass and threaten them. No. Just no.

Julie Dunn

I had an appt for routine Maintenance, I was serviced with Cody’s expertise as I have on numerous other visits. We agreed to go with the previously suggested brake service. My car is 6 years old and I want to keep this in top shape! New wipers, light bulb, tire rotation plus oil change. All essential to keep this fabulous RAV4 running flawlessly. I felt very informed and respected. Thank you.

Ismail Khan

it was friendly and had great customers service. Also loved its Blue color Rav4 But I paid $10000 down they didn't lower than the correct price! Then interest is very high to give me My Credi Score is 776 very good why interest is very hight by Toyota I paid down $10000I'm so disappointed by here buying vehicles this place! Also, put the leather seat cost paid by my pocket, This is completely unfair!

Elizabeth Riordan

The oil change took twice as long as it was promised. I did not get the report on my car emailed to me like the service tech said he would. This was unusual. I’ve had good service in the past.

Jacques Richardson

I can honestly say working with Megan was a great experience! I wasn’t feeling pressured into getting anything and she was very knowledgeable about everything there and all my questions was answered from start to finish. She help pick the perfect car for my needs and i would highly recommend her to my friends and family!!! I will enjoy my new 2018 Toyota Camry 😉

Patty O'Connell

Had an appointment for 8:40 and car wasn’t looked at until after 3:00. Necessitated picking up the car the next day. Estimate for replacing headlight was $114. A job that took us 5 minutes to do on our own.

Peter Cormier

Marc Brandofina and the dealership were awesome. Marc made the car buying process painless and even enjoyable. We live out of town so he handled logistics remotely which was a huge help for us. He was knowledgeable and efficient.

B Spatola

I contacted Chris S regarding my interest in purchasing a used car. His response was immediate and from that point on, everything went smoothly. He found a 2016 Nissan Rogue for me within a day or so. He went over the entire car with me before my purchase. He walked me through each step for the purchase and warranty to ensure I was completely aware of the process. When I left, he wouldn't let me go until he made sure I was comfortable in the driver's seat, had my mirrors set and felt totally safe driving away. He even gave me directions to help me get home. I'd recommend Chris to any potential client. I'm sure he can provide the same great service for a new car. My daughter plans on contacting Chris for her next car.

Donna Walker

Andrew Toyota has an environment like no other dealership we have been to! Every employee there were extremely cordial and knowledgeable of their products. The feeling you get the minute you walk in the door is welcoming. We were especially impressed with the team of employees who helped us with our purchase of a new vehicle; from the corporate representative Steve Wallin, Jared Johnson the dealers general manager, Ken Davis and Darlene Rogers from sales, Brian from finance and Z from the Service department. Special shout out to Ken and Darlene for their extraordinary team work and NON pressure salesmanship!

Briana Leilani

I’ve had the greatest experience working with Megan! She was very sweet and understanding of my car needs. She worked endlessly with Theresa to get me a car within my current budget. I’m so happy with my new 2018 Camry! Thank you, Megan!!!

Stacie Zanon

Mark sold my husband and I two vehicles from Andrew Toyota. He is excellent to work with. He’s very personable and patient. I highly recommend working with him. When the time comes, we will purchase our next vehicle from him.

jessica differt

I bought my car around 8-9 months ago used, got it at a great price. Since I’ve had amazing service. I was offered help with fixing a clip on the front of my car a bit ago by a very nice employee, don’t recall the name off the top of my head. called to touch in, didn’t hear anything back. But regardless whenever I go in for services they do an amazing job keeping me updated, going in depth to tell me what I will need and why. I don’t get scared of being scammed like every other dealership. However I’d like to get back in touch with one of the guys who offered to help rig a clip for my front end. Always amazing customer service but the cars are incredible as well. First time in 9 months that I have something wrong with my car (mind you it’s just a coolant service) but again. Great service. Very nice when I call too.

Sean Wiler

Came in for some recall work on my corolla and a general inspection and tune up. Calling and setting up an appointment was easy and the staff was very courteous. Dropping the car off was easy and again the staff I dealt with was very courteous. They also offered a shuttle service to take me back home. The service was completed in a timely manner. When they called to let me know my car was ready, they again offered a shuttle service to pick me up. Despite it being busy it was quick and easy to pick up my car. The safety check and general inspection were free and they also performed some basic maintenance, again at no charge to me. I had requested a tune up but the service manager informed me that I wasn't due for another 30000 miles and that on inspection, it wasn't necessary. So long story short. Despite not being able to make any money off of my visit ( in fact with the recall work my visit actually cost them money) the staff was friendly and courteous, and the service generous. They could have performed an unnecessary tune up simply because I had requested it and wouldn't have known otherwise, just to make money off my visit, but instead they didn't take advantage of my ignorance. And even changed a burnt out tail light, at no charge to me. I would definitely recommend taking your car to Andrew Toyota for service.

Jerry Floyd

Excellent service. Got a shuttle ride home. The service went very well.

James Meyers

Andrew our salesman provided great service.. we found the car we wanted, got delivery and are quite satisfied with the purchase, thanks again!!

Faith Petitt

Kyle has helped my buy my second car and has such great customer service

Maurie Saffarrans

You were great..just great. Explained everything so well!!

Dwanna Montriel

Service was good. I took about 15 minutes before they were able to assist me. Other than that they did a good job fixing the car.

Peter Hotz

Good service experience. Mike was great to work with.

William Gilbertson

Nice clean friendly staff!!! Jeff Allen my salesman was excellent helpful. They helped find me my FIRST Toyota Tacoma😃. I would go back again! …

Sarah Riojas

Sholanda was the easiest person in the world to work with. She is extremely professional but very pleasant and down to earth. She showed me a vehicle I am absolutely in love with. Allen Good was the service manager I worked with to install a remote start and one of the nicest guys. He's helpful and very cheerful. Both of them made my car buying experience the best I have ever been through. I will most definitely be going back for any future purchases. The prices are fair and the people are wonderful!!

Alison Kravit

Always the best service and never had a problem unless something happens where no one knows if it’s a body shop or service issue

Tyler Schmitz

From the second I walked in the door at Andrew Toyota, I felt welcomed by the friendly staff. Charles Beacham was the first person to greet me after walking in the door and ended up selling me my brand new 2021 Toyota Corolla. He was very knowledgeable and friendly, he made the car buying process extremely easy! I would strongly recommend that you go see him, if you are looking to buy a car. After the purchase, he went over the car's features and answered any questions I had about my new car.

Tom Langmyer

UNPRECEDENTED TIMES I was in need of a Toyota Truck and had hoped to buy it from Andrew Toyota. Unfortunately, the issue with the computer chips and inventory means things are quite different these days. However, that doesn’t mean one can’t find a good deal by doing some research. Andrew was not able to work with me, which was disappointing. My situation is different, in that I live in Milwaukee, but I’ve also been commuting out of town to take care of an elderly parent. That gave me the opportunity to check out another Toyota dealership, which happens to part of a dealer group in Western New York. That said, I’m a different kind of customer for an auto dealer, as I don’t typically trade-in my old cars at a dealership, but instead sell them at Carmax - a quick and easy way to get way more for your car - and it’s also less complicated than muddying up any deal by believing in the dealer’s compliments of how wonderful your used car looks. In the end, it’s how much you have to pay. Also different because I pay cash, so there is no revenue to be made from me as part of dealer financing. Then, there are the issues of knowing what the car company’s customer incentive plans look like, instead of having to pry that information out of a dealer. The good dealers will tell you up front and not hold it back. I go into a dealership with the knowledge that any added features to the car at the dealership are gouged. One of the best examples of this is on trim items, such as having a decal on the back of the truck that says “Tacoma” over the plain painted tailgate. Simply having something like that through the dealer without negotiating, will cost you more than $100 for a vinyl decal and another hundred dollars to just affix it to the back of the truck! “Dealer preparation” means washing the truck. Those and other charges rack up, and most people don’t realize that they are completely unnecessary - and you don’t have to pay for them. Call me crazy, but I won’t spend literally hundreds of dollars to wash a brand new car. Frankly it’s hard for any dealer to look you straight in the eye and tell you dealer prep includes anything more than just that. In many cases, the car is also already completely full of gas and it is noted on the for sale sticker. The point is, a car dealership is there to make money, and as much of it as possible from you. The interesting thing is when I go in there and state the knowledge and the rationale for paying less, there are two types of dealers. One, is a dealer that refuses to negotiate on a car because they would much rather deal with someone who is ignorant of all of the above things and can be gouged. They blame the current “shortage” The other is a dealer that looks at you as an educated consumer, and knows that they can make a fair amount of money, but that you are also not interested and a long protracted negotiation over things any dealer can do. They’ll just want to make a FAIR profit. A reasonable expectation. Unfortunately, at this point perhaps Andrew simply doesn’t have the inventory and didn’t care to write up a deal to the specs that I would like, even though I was willing to wait for the truck. Where I ended up buying the truck in Western New York, the experience for a customer was easy. They were like the second example. Without wasting anyone’s time, I simply stated what I wanted, told them I’m paying cash, told them that I am not doing the trade, and told them what I felt was fair for the dealer-installed items. Oh, and that I won’t pay hundreds of dollars to get a brand new truck washed. The only thing I have to do is go to the DMV, pay the WI taxes and pick up my license plates. The savings were well worth it. If you know what you want call when you can easily spec it out and you don’t have to call your car in Wisconsin. It’s easier than you think. It can be just about as easy if you are financing the car. During this auto shortage, you as the consumer do have options.

Leatha Morse

I was greeted courteous and pleasant for my early morning appointment. Time spent for maintenance was very adequate. The overall experience was very accommodating and pleasant. Thank you Andrew Toyota

John Sagone

Great experience with these guys! My wife and I had actually been working with a competing Toyota dealership on the purchase of a new Highlander, but our experience there was so poor we ended up leaving and coming to Andrew Toyota the next day. The experience was night and day -- staff was much friendlier and the whole process much more relaxed. I will definitely come here first the next time I'm in the market for a new car.

Carolyn Williams

Very warm and friendly greeting. Told them what I need and they completed it in a very timely fashion. I was able to use my coupon and the cost was reasonable. Thank you Andrew Chevrolet/Toyota.

Jhansi Lutz

It was a pleasure to work with Shay W. at Andrew Toyota’s dealership. The staff is very kind and made me feel comfortable during the process. I am really happy with my 2019 RAV4 and I am very thankful for the opportunity to do business with everyone at Andrew-Toyota. I also got a great warranty and will be back for services in the future. 🙌

Antoinette Hill

A1 Services satisfaction staff, managers and all concerned at Andrews Toyota who are my go-to only.. They are my hero's when it comes to maintaining and improving the appearance and quality of my 2002 Toyota 4 x4 with their expertise services and friendly manner.

ray betz

Great service and friendly low pressure salespeople! My first visit to the service department was less than stellar. I'm having difficulty with Toyota's Entune software. I was charged around $75 to download an update, and Entunes still didn't work. After a bit of hassle I was finally given a refund.

Richard Nicoli

Needed to expand my appointment because check engine lite was on service was available to accommodate the extra work thanks !

Cal Nickola

I had a great experience working with Marc as I purchased my newest vehicle from him. This is the second vehicle I've gotten from him now in the last 5 years. He did a great job educating me about the various options, and was incredibly patient with me as I took my time to research and finally make a decision. I would definitely recommend Marc to anyone looking for a new/used vehicle.

Mandy Majors

We stopped in today to work with James Vallier on the purchase of a new vehicle. Jimmy was honest, straight forward and prompt. After previously visiting several other area dealerships, and having less than stellar experiences, Jimmy’s upbeat, knowledgeable, no BS, personality was very refreshing! He has definitely earned our business and I will be recommending and returning to him for the purchase of future vehicles. Thanks again!

Pamela Molina

Good work! Fast dependable! Love the cookies

gluckow

No other dealership had an inventory like Andrew. I was drawn there by looking on line and finding the exact vehicle I wanted. From my first contact on line all the way through the final handshake, I was treated like a King. Casey spent time with me showing me the vehicle once by myself and an additional time with my wife. He was thorough and very pleasant to work with. Never pushy. I met Kevin, the Manager, before leaving the first time. He was a man of his word. He also was very easy to work with. The Finance person, Drake, was efficient and very friendly. Thanks for the great experience. Also would like to mention that everyone in the dealership from the cashier, the lot attendants and others went out of their way to stay Hi and made sure I was welcomed and taken care of.

KIMBERLY RIETBROCK

I always find the service department employees to be super friendly and helpful. I have been going here since 2007. In recent years, I have found a real effort to not push or oversell services which is greatly appreciated and keeps me coming back. In addition, I find that the drivers who give the courtesy rides are also super friendly and pleasant! I have bought two cars here in the last 12 years and have always had a great experience.

Kimberly Hartzog

From the time I walked towards the entrance, I was greeted by a Toyota employee who escorted me to the sale rep I had an appointment with. I worked with Andrew Akhahon. He was very friendly and prepared. He listened to me and found four cars that he felt I would like base on our conversation. The first car he showed me was the one I fell in love with. My overall experience was great and I would definitely recommend this dealership to family and friends

April Dannelly

I've always had wonderful experiences at Andrew Toyota, and I've been going here for the past three years. They are thorough, but they don't push any services or products on you. They take time to explain to you any issues with your car. Everyone from the cashier to the service managers are professional, polite, and kind.

Graig Goldman

The service people at Andrew are always helpful and nice. It's always super clean in the service check-in area, and the waiting room inside is large with many choices of chairs and tables. Always a nice experience.

Rapture Marshall-Roberson

I’m very pleased with my recent purchase of a new car. Mr. Ken Davis was very attentive to my needs and made sure I was comfortable with every step of the process. Mr Davis is an awesome salesman! His pleasant personality and genuine sincerity is a welcome change. I’m very satisfied with the outcome and look forward to enjoying my car!

Jim S

The service team 2 days in a row on two of our current vehicles was perfect. The advisers and obviously the service techs were perfect. They did what was promised, did a total check on the vehicles, recommended what might be needed in the next interval, and did NOT push added stuff that might have been pushed by others. Typically service folks push extra stuff, these folks did not.

Jane Reilly

I have bought 3 cars through Andrew Toyota, over the years. Each has been wonderful. My sales rep is Prentiss Farsee - who is a delight to deal with and always says "Hi Jane" whenever I come in for anything. The quality of the service department is terrific! Everybody is very pleasant. No matter what service you have done they do it efficiently and accurately. Kudos to them! Jane

alexis eldridge

I recently purchased a vehicle from the sales rep Joe Burbach at Andrew Toyota! Joe was a complete delight to work with throughout the process! He was extremely patient with me considering I was probably the largest pain in the back side, and took two days to get everything done. I was never pressured into a purchase, and I felt like Joe was always looking out for my best interest. He is very informative and knows the vehicles inside and out! He is very easy going and enjoyable to work with, which is extremely hard to find in a car sales rep. He brings a ray of light to the entire process! I was much happier to have him assigned to me rather than an older sales rep that is just trying to play the game. Joe was constantly trying to help me as much as he possibly could. He really took my needs and wants into consideration, and was a good sounding board when I needed to bounce ideas and questions off of him. Toyota better hold onto him as an employee because he is their golden ticket to success. He has so much potential! If you want an enjoyable experience ask for Joe! Thank you so much Joe! I can’t wait to come back soon and buy another one from you! Andrew Toyota as a whole is a great dealership and will give better deals and care for their customers much more when compared to their competitor Wilde Toyota. I can’t wait to come back for services and to see the staff. During the dark times of covid, this experience brought a huge light to my life. If I didn’t have a job I would try to work at Andrew Toyota because it is such a great place to be and work with. I am beyond happy with my experience.

Randy Wynn

Always have an outstanding experience at Andrew Toyota. Their sales team took the time to show me a variety of cars to lease, and the finance manager patiently went through all the available options to arrive at an affordable deal. As I was preparing to drive my vehicle off the lot the owner himself walked up to me, shook my hand, and welcomed me to the Andrew Toyota family. If there were more stars to give they would certainly be awarded them by me! Thanks Andrew Toyota for making my experience first class!!

Andrew Ewert

Bad experience X3. For the third consecutive time, had to wait 20+ minutes for my car to be delivered to me from the service area. Felt stupid having to walk back into Service to find my car. Come on. This isn't rocket science. Cashier and Service have to correct their handover process. No excuses accepted.

Margaret Willett

Love the service here! Amazed AGAIN, by the heads up as well, for my brakes, ready for service next oil change. I can prepare. Willie rocks it

Rebia Taylor

The reason that I’m not giving five stars is because after service has been performed on my vehicle, I would like to receive the vehicle back the way I left it. I don’t want the air to be on, I don’t want the lights to be on, I would like to receive the vehicle back the way it was when I left it in the hands of the dealership. That did not happen.

Linda Arend

Everyone was very attentive and helpful making sure our vehicle was restored to like new condition following it's theft and return 5 days later. They accommodated our schedule for picking the car up when it worked for us and kept us informed of what to expect as we went. Thanks!

Lisa Williams

I always love the experience at Andrew Toyota, and they didn't disappoint this time. Shaun was my Toyota representative and he did an excellent job in finding the right car for me. Shaun was very patient and respectful. I leased a 2021 RAV4 LE in which I am very happy with. No disappointments here.

Curtis Jones

You talk about 5 star service, than this is the place to go to Andrew Toyota Body Shop. And ask for TJ the best appraiser in Milwakee.

Jeremy Avner

Always a great experience as the service advisors are always super helpful and professional. Thank You!

Tracy Broekman

I have had to use the service department at Andrew Toyota a number of times and each time has been a pleasant experience. I've worked with at least three different service coordinators and each one has been awesome. Most recently I worked with Willie and saved me money, time, headaches and set me up with someone who could help me with my lease issues. Every time I go in there they are going above and beyond for me. Thank you!!

Jewell Portwood

I received routine maintenance service for my car as well as a brake job.

Robert Spence

Joe Burbach treated me with the greatest respect. He was honest and he listened to what I needed. If it was not for him I would never have purchased this vehicle from you. After going back and forth numerous times I trusted Joe enough to buy the car sight unseen. Thank you for your transparency and for getting me all the information I required to make an informative decision

Ron Bush

We have always enjoy the wonderful service for our cars . But today we made a purchase of a new vehicle. Steve was professional and nice and helpful. Conner rocked the paper work and made everything a super experience.

Fred O

We had an awesome experience working with ken and his wife Darlene their service was truly outstanding. Ken made sure that we found a vehicle that fit our budget and our family needs. They made our car buying experience enjoyable. We would recommend this dynamic duo for your car buying needs.

Mary Kubicek

Wow! Took my highlander in for oil change. They have a well tuned system! I was greeted warmly and told what was going to happen and how long it would take. Nice waiting area. Got everything done in allotted time. There were 3 parked vehicles in front of me and as I got in my car one of the guys got 2 others to move each one so I could leave right away. Great service and experience!

Evan Trevithick

Made an appointment to test drive a used Mini Cooper that they had listed on cars.com. When I arrived to do so, I was informed by the salesman that the car had sold. But I never received this notice from them before the appointment. Not to mention that when I got there, I could see the car sitting in the lot. This was January 4th. The car is STILL LISTED on cars.com now (Jan 16th). I get that the purchase may have fallen through but I was never contacted to be notified of this either, which is upsetting given I could have still been interested in the vehicle. I’d figure that’s something they would want to do in order to sell it. If you want a dealership that goes the extra mile to try and match you with the vehicle you want, then this ain’t it. EDITED: A manager from Andrew Toyota followed up with me after I posted this review. He discussed my concerns and addressed the issues I raised while being very apologetic for the situation. It seems that steps may be taken to improve the communication between salesmen and the notification process for customers. It is good to see a company that reaches out to take ownership of their mistakes. As such, I have moved my rating from 1 star to 3

Nate Kolpin

Our salesman was friendly, genuine, and most of all, smooth. We had been shopping and test driving all day, but Prentiss was the only salesman we had worked with that day that made our experience enjoyable, even amusing. Salesman have a reputation for using wiles and tricks and rationalizations. I sensed none of the above in Prentiss. He clearly likes people and would take no pleasure in duping them. After we bought the car, it took about 45 minutes for a finance person to call us in for paperwork. I was neither offended nor impressed by the prices of the vehicles. I don't feel like I got a deal, but the service made me satisfied with my decision to buy.

Crissy Klostermeyer

Go see Prentiss! The best - most helpful, tenacious and nicest salesman I have ever worked with. I consider myself semi high maintenance and he knew the drill. Prentiss was efficient, knowledgeable and made what can often be a stressful decision very smooth and enjoyable. It's too bad that I plan on having the car he sold me for a long time, because I wish I could buy another from him sooner! From the general manager Kevin, and the finance manager Jared, to the customer service reps at the reception desk, everyone at Andrew Toyota did an excellent job in making my purchase (even as an out of state buyer) seamless. The car was super clean at first sight and even cleaner upon delivery. Thank you, Andrew Toyota and especially Prentiss Farsee for all of your help and kindness. It was fun!

Lisa

I really love going to this dealership for service! The staff is so friendly, helpful and honest. I see them treat everyone with respect and kindness. The waiting area is comfortable and even has snacks, drinks and toys for the kiddos. Going to Andrew is 45 minutes out of my way, but I do it because I know the staff will treat me right! Worth it!

Berka

While I was in the market for a 2019 Tundra with a trade in, in all I visited 4 dealerships. All other dealerships were not as pleasant, friendly, and respectful as Marc Brandofina was. Right from the start we were communicating at the same level. Trade in value was over all other dealerships and the new truck value was unbeatable by others. This truck had to be located and delivered to Andrews due to the style and color. Marc is a great coordinator, in less than 24 hours he had the truck located and delivered and ready for pickup. Patiently he went over everything on the truck with me and my wife. Well done, great job. Your the man Marc.

Jackie Odders

Service consultants are professional and helpful. I trust what they tell me needs to be done.

James May

I love going to Andrew Toyota. They have a great shuttle service and if you want to relax or do work inside the dealership there is free wifi, snacks, coffee and soft drinks. Everyone is very professional and I am impressed with all the Andrew Toyota team. Steve Cicero is great; I can tell he wants what is best for the customer and is very polite. He is a great communicator. September, the check-out receptionist, is very sweet and kind. Beginning with Steve and ending with September gave me a wonderful impression of this dealership. I can't imagine any dealership being better.

Princess Williams

I purchased 2021 Toyota Corolla sport Black salesmen was Charles.. Absolutely Fantastic Customer Service people always quick to say what's wrong. But never take time to say great things when it's good. Charles when out of his way in the rain to please me. He took his time explaining everything to me about different cars. Buying car is exciting time in someone life Charles excitement is pure ! Thank you Charles B. You are the Best!

Jonathan Engelbart

Aidan, the sales rep who assisted us, was very friendly and helpful. The whole process of driving a new car off the lot took a litter longer than we were expecting but the great service more than made up for that. I highly recommend this dealership if you are in the market for a new car

Nicholas F. Gruber

Excellent customer Service, courteous, professional People. Highly recommend Andrew Toyota sales staff and management to take care of your car shopping.

Mason Kellner

Never purchased a newer car before? Are you a soon to be college grad (like myself) looking for an decent clue with no clue where to start? Please, take your time to stop over and explore even if you're not a fan of dealerships as it could be well worth your time. I had done plenty previous research over the weeks as well as explored other dealers in the area only to be met with sub-par results with both cars and people. Here I was met by Tomas Murray as well as Walker Lanterman who were excellent at making me comfortable, providing the right information but most of all, treating me like an adult who could make a decision on my own (with no pressure). Their cars were clean, high quality, and beat out much of the competition in miles as well as price (which they can help out with too but have the expectation that their prices are already very solid for the WI area). After deciding on a car (2012 Corolla in freaking great shape), then came the step of figuring out how to do financing. I,as a naive college student, thought it would be a fairly simple process but boy was I wrong. The process was dramatically more technical and their staff did all in their power to make calls to a variety of banks, financial institutions and more while trying to go to bat for me so I can get a good rate (a process I would've been poorly equipped to handle on my own and would've left me high and dry with outrageous interest rate). Their work paid off allowing me to get a loan at a good rate...especially for a college grad. All in all, this was a big process that was a lot of learning and would've left me in a rougher spot going to other dealers or trying to do this on my own. I'm very thankful for the help in areas I didn't expect and for the knowledge of everyone there. Not everyone may want to go through a dealership which is completely understandable, but you'd be surprised at how much value they can bring to the table...if they're a good one like these guys. Do your proper research when looking for a Toyota, but at least give Andrew Toyota an opportunity to earn your business. Cheers and good luck to everyone in the search!

Linda James

Yes I will share I had a terrible experience at Andrew Toyota

Joe Richter

I've taken my car for service at Andrew's several times. I've been pleased with my service however not over the past few visits. I give 3 stars bc the last 3 times that I've taken my car for oil changes, the wait times were astronomically long. No warning ahead of time that I could possibly be waiting several hours. I don't mind 1 hour once in a while but 3 hours is way too long for an oil change and tire rotation. The other day, one hour into my appt, they came and told me that they are just beginning to service my vehicle and offered to shuttle me somewhere so I didn't have to wait at the dealership.. Blocked off my entire day. Also, no sticker as to when service is due for next time...This last time left me with a bad taste and left me no choice to write this review. I hope they can improve with better communication.

Patrick McCray

I was having an issue with my Tacoma. It the start button and transmissions was locked. Lina helped get me to the right people at Andrew to get it going. She then set-up the appointment to get me in quickly, set-up the shuttles and provided updates throughout the process. I really like the personal touch she puts into the job and concern for the customer. A great asset to Andrew Toyota... On a side note...the shuttle guys are AWESOME...I love them.

L A

I searched the internet to find the Highlander I wanted (color, body style, etc) I found 2 one in Madison, and one in Milwaukee. The Madison dealer was very pushy constantly e-mailing me. That car did not have the interior color I wanted so I choose the Milwaukee dealer (Andrew Toyota) They were easy to deal with and no pressure. The price they gave me was 2,000 dollars less than the Madison dealer. I also had a new 2013 Highlander to trade in and they gave me a great price without even seeing the vehicle. I also appreciated that they did not try to sell us their financing. We had bought my last car from another Milwaukee Toyota dealer and we sat there for 2 plus hours just to pick up the car and we didn't have a trade. They lectured us about why we didn't use their financing it was crazy! Andrew Toyota did not do that they were terrific! Mark got us out of their in an hour and a half! My only complaint which is with all dealers is why do you need so many hands in the pot, sales person, manager, then financial person. I think one person could do everything or at least 2 that could speed up the process a bit. I would highly recommend Andrew Toyota they even sent me a check for 100.00 because I over paid AMAZING!

Anna Pesola

I had a decent experience at Andrew Toyota, but I almost feel taken advantage of with my trade-in. I love my new 2015 Buick Encore, but I am less than satisfied with my trade-in of my 2008 Jeep Wrangler X. They low balled me and I was able to negotiate to a certain extent, but I still did not receive what my vehicle was actually worth. I received less than a third of what my vehicle is now listed at because of the "condition." I am happy with my purchase, but am very disappointed by this fact and actually pretty hurt. I also am a little upset because the pictures of my vehicle contain my personal items as we had not made the switch yet.

Paul Stark

I went in for an oil change. They suggested a new cabin and engine air filter. The service manual recommends changing these filters every 30,000 miles. My records noted I changed these filters in July 2020. No need to change filters after 12,000 miles. Please do not recommend services that are not needed.

Jackie S

I am thrilled with the service Andrew have me at Andrew Toyota! He was accommodating, knowledgeable, and kind. His sense of humor and gentle sales method helped ease what can be a stressful experience. I highly recommend Andrew Toyota, and ask for Andrew!

Rick Diehl

We have been a Andrew Toyota customers for a while and really appreciate how this dealership treats me and my wife. I am able to talk with Duane and Allen in service personally and they work to take care of us. This is my first time dealing with Steve Butcher and really appreciated his getting to know him. Great experience.

Kathleen Davis

Our experience was fantastic!! Working with Olivia is always a pleasure. She is very knowledgeable and is also a very caring person. We have had the great privilege of working with Olivia on our first lease and now on our second lease. Her customer care is the best!!!!!

Craig Smith

Little long wait on the shuttle back. Nice service guys.

Keith Malzahn

Short and sweet. I was not made aware of a service charge.

Chase Parr

My experience at Andrew Toyota was made because of salesman James Vallier. The moment my friend and I walked in, James was ready to listen and not push his own sales agenda on us. He understood what we wanted and didn't persist in waisting our time by giving sales pitches or showing us other options he knew we weren't into. Unlike so many car salesman, James made it clear he wanted to serve us and didn't patronize from knowing more about cars - very sincere, easy going, family man. If you don't want to waste your time, I highly suggest asking for James (or Jimmy) upon going to Andrew's, and if the dealership knows what's good for them, make sure he doesn't go anywhere.

Ann Brown

I had an amazing experience with Prentiss D. Farsee! I came in knowing pretty much what I wanted and Prentiss made the experience better then I expected it to be. He was very knowledgeable and was not pushy in any way! I was pre-approved with a certain APR and payment prior to coming in so I knew what I could afford and they did everything they could to match it and I couldn't be any happier with my new 2019 Corolla Hatchback! Thank you guys so much! Edit now that I traded in my 2019: As always, I had a wonderful experience going in to get my car serviced. Zeljko did a great job during my service keeping me informed on the process and making sure I was taken care of. While waiting, another customer was speaking with Sean about possibly trading her car in. As I was listening she invited me into the conversation and next thing I knew Sean had me trading in my 2019 hatchback for a new 2021 hatchback. Due to my 2019 not having android auto I was very interested in trading in but was always skeptical. Sean was a wonderful sales person and explained the whole process. After a test drive, I was sold. Although I very much loved my 2019 my new 2021 just hits differently. Thank you Sean for helping me take the leap and get the car I really wanted! You are great!

Aaron Kapp

My 2011 4Runner needed some major work and as always, the timing for these things is never good. Andrew Toyota had me inspect the situation directly with the technician - clearly identifying the issue and the necessary repairs. They did a great job and at a great price and worked entirely within my schedule. There is no way any other service center could have matched the quality and cost. They really went the extra mile at every step.

Shirley Lewis

I had an oil change &-all the checks that come with it. A mail was discovered in a tire & thankfully, they plugged it❤️

Kim Caruso

Had what ended up being a tricky, multi-visit situation with aftermarket parts from a reputable, national company that assured me (twice) the parts would fit my vehicle. The issues were resolved due to the extra effort by Lina S and James H. Many thanks. Also, the shuttle service makes it manageable for me to get to the dealership versus a more local service shop. And who doesn't love a clean car and cookies upon pick up?!

Lauren Smith

I called to schedule a recall and the woman who helped me was very nice and friendly. I specifically asked her how long it would take and she responded about an hour. When I showed up, the gentleman who helped me was also really nice but informed me that it would take about 5 hours and was very apologetic. Okay, a little frustrating but not a big deal. He told me to sign my name on this sheet for the shuttle service which I proceeded to do. I waited a while and nobody said anything to me about how it worked/when someone would pick me up. After a while I walked up to the closest worker I could see "Lina" and kindly asked her about the shuttle service. She did not look at me when I spoke so I assumed she didn't hear me so I started to speak louder and she still did not look at me and just stated "they will be back soon." She was rude! But okay, I'll just get on the shuttle and be on my way. After being dropped off by the shuttle I received a call that the parts for my car were wrong/defected/incorrect. Now, I am frustrated. If I would have known I was going to have to wait so long I would have arranged my own ride so I didn't have to spend so much time waiting. And then waited for nothing.

Carolyn Renfro

I have always received excellent service from Andrew Toyota!

christina M

Once again I am very happy with my purchase and Marc Brandofina was the reason , he's a very professional and kind young man who made sure I left the dealership satisfied with my purchase. I highly recommended anyone looking for a Toyota to reach out to him. You wont be disappointed!

Linda Stephens

Cody helped me get in without an appointment soon after I had a flat tire. He helped me know what to buy and what not to, and was kind and informative, and I am so grateful to him!

Lisa Schindhelm

I had to take my car in for one problem. They did not look to see if it required any other maintenance so had I not requested it I would have had to take it in a second time. They put a oil change sticker on my car that said I had 20,000 miles until my next oil change. The staff was friendly and I didn't have to wait long for them to check me in or bring my car up once they we're done. Free shuttle was also nice.

Charity Aviles

My initial impression was this was just like any other car dealership. What sets Andrew Toyota apart is Jimmy V. His friendly attitude and customer service are beyond compare. If you want a salesman with integrity who won't give you a runaround go see Jimmy V. I can't recommend him enough.

Samantha Danen

Casey was really helpful answering our questions and facilitating the purchase of our vehicle. He was down to earth and easy going which made the whole process stress-free. We were able to get a good deal without having to worry about hidden fees. Overall excellent customer service. Would definitely recommend seeking out Casey if you’re looking to buy a car at Andrew Toyota.

James Fisher

Quick service my car is new so everything is all good. No wash however

Constance Ivy

Everyone was very friendly and helpful and attentive to my needs went above achieving my experience…

Scott Stange

My wife and I recently purchased a new car from Andrew Toyota. We were very pleased with the experience. In these current times of the COVID, we were looking to buy from a dealer that would allow us to minimize the time we would have to spend at the dealership. We began the process by having a phone conversation with Steve Wallin. He told us that Andrew was willing to work with us. He in turn put us in touch with Steve Butcher, who is the salesperson that sold us our new car. Steve B. was very accommodating. We looked online at the inventory Andrew had available and told Steve B. the car we would interested in pursuing. Steve B. drove the car out to our house. We were able to inspect the car and take it for a short (10 min) test drive (they put plastic on the seats and steering wheel). In the meantime, Steve B. inspected/drove our old car that we were using as a trade-in. After that was complete, in the next 24 hours we negotiated a price all through e-mail, text and phone. Although the car that we test drove was purchased by someone else before we finalized numbers with Steve B., he was able to locate the exact same car within a few days. He then brought out the new version of the car so we could look at it and take it for a short test drive. Once we were comfortable with the car and gave Steve B the green light, we worked with Brian in Andrew’s finance team to finalize the paperwork. Steve B. then delivered our new car to us along with the paperwork. We signed the documents in our backyard, took the keys to the new car, and gave him the keys to our old car and the deal was complete. In all it took about a week to complete. The whole team at Andrew Toyota was easy to deal with and very accommodating. We would recommend Andrew Toyota to anyone looking to buy a new car.

Kat Hustedde

Marc B. led us through the process of purchasing a new Prius. Everything went very smoothly! Would recommend Marc and this dealership!

Liz Shickles

Great new car purchase experience! We dealt primarily with Jimmy V, and then Cristian and Chris for financing/signing. Everyone was patient with our questions and made us feel welcome.

Brian Schweppe

Marc and his team were great to work with. He works quickly, showed me exactly what I asked for and made my budget work. I was in and out of there much quicker than I expected. Won't hesitate to return / recommend. Thanks!

Chuchi B

Let me begin by saying that Shalonda was phenomenal, from start to finish. Great customer service, pleasant attitude, and a willingness to work with and for the customer. The staff members were extremely polite and affable and made for a comfortable environment. The best car-buying experience hands down. I visited 6 dealerships in 1 week and none of them could beat the experience that I had here. I love it. I would've given you guys 10 stars if Google allowed it. I truly appreciate it.

Charles Yang

Adam made the purchase of my new car a smooth process Although Adam is new to the dealership, he was able to smoothly guide me through the steps in the decision making and purchase of my new car. I enjoyed working with Adam because he was friendly and never pushy. He took me on a test drive several weeks before my final decision to purchase the car and made appropriate follow-up calls periodically to ascertain whether I needed any more information. When I had made my final decision to purchase the car, he was able to take the offers that I had obtained from other dealers and match their price. Although the competing offers were from dealers further from my home, Andrew Toyota was willing to match their prices without any hassles. I will definitely return to Adam and Andrew Toyota for the purchase of my next vehicle!

Becca Ruhe

Great service, quick. Great coffee!!! Very clean.

Caitlin Reading

I came in for an oil change, using a mailer coupon. It was due to expire in 2 days and they got me in, at a time I chose, before the deadline. Service staff was efficient, thorough and my service completed before the hour promised was up. That's pretty good! I would go back. Keep going Andrew!

Timothy Yanasak

I never enjoy the time it takes to have my auto serviced. But I see that at Andrew Toyota they understand and make the whole process very smooth and efficient. Their website offers online secluding of appointments and a host of options and info to allow me to research from home, before I arrive. I bought this Toyota elsewhere, but had purchased from Andrew Toyota a Camry in the past and have always had good service with Andrew Toyota.

Ryan Becker

Had an awesome experience working with Olivia at Andrew Toyota. She was super helpful and got us a great deal without any hassle. Definitely a great dealership and a great car dealer! 100% suggest working with her.

Zion Keck Hietpas

We worked with Joe Burbach and his attention to detail was outstanding. He was very personable and easy to work with. He went the extra mile to help us out.

vera cross jones

I had an great experience with the dealer ship the salesman was great very helpful. The financial person and manager at the dealership was great. They work with me from the beginning to the end. Paid attention to my car buying needed.

Gertrude Bell

This was truly an exceptional experience, a “wow” experience, for me. I visited Andrew Toyota with my sister who was in the market for a new car. Initially, Marc did not know that I was interested in purchasing a new vehicle, but he answered all my questions and concerns as well as my sister’s. After my sister took the Camry for a test drive, she insisted that I do the same. Marc allowed me to test drive the car as well. After Marc prepared the purchase contract for my sister, I asked if I could purchase the same car, a 2019 Camry, in a different color. Marc was very courteous, professional, knowledgeable and accommodating. He worked diligently to find the vehicles that we were satisfied with. When I picked up my Camry, Marc had preset some features, explained other features and controls, setup the Bluetooth connection and downloaded apps to my phone. I was completely satisfied with the service I received. I will highly recommend Marc to anyone who is looking to purchase a vehicle. Thanks, Marc, for the great service.

Renee Lutz

Andrew Toyota is the best dealership in the area. They are very professional, friendly and helpful. When I have gone to them for service or bought a new car I have never been disappointed. They take the time to listen and explain everything. I have gone to this dealership for over 15 years and I will continue to do so in the future. I highly recommend this dealership to anyone.

Marie Enderle

The entire staff was very nice! I went in to get an airbag fixed because it was on recall, and both Lina (I believe that was her name) as well as the shuttle driver were super friendly. Would definitely recommend for any service that is needed on a Toyota vehicle!

Thomas Schaefer

Things were explained well. Work was done in estimated time.

LynnDee Murphy

As an older, newly single woman, I was very anxious buying my first "new to me" car. Andrew took time to answer questions, assuage fears, and dig for details to assure me I was getting a quality vehicle at a price I could afford. I was surprised and grateful to get free oil changes for 2 years from Andrews Toyota service department, showing their ongoing support of their customers.

David Denomie

He was on the phone but Marc Brandofina acknowledged me within the first minute I came in, and got to me quickly. He was very respectful. I never felt pressured. Though I had been looking at a different make/model, similar to the RAV4, the difference in how I was treated at the dealerships was a big factor in my decision. After we bought the car, he followed up with not just an email, but also a thank you card which indicated to me he is a true professional who takes his work seriously and appreciates me as a customer. I will definitely go back to Marc at Andrew Toyota, if I am in the market for a vehicle again.

Unkle Gee

I'm proud to be an official member of the Andrew Toyota/Chevrolet family! My salesperson Andrew Akhanon, went ABOVE and BEYOND to get me behind the wheel of my 2016 Chevy Cruze with only 5,000 miles on it!! It was time for me to retire my 2006 Suzuki aerio, and I needed another vehicle without breaking the bank, and one with very low mileage.. From the moment I walked into the dealership, I was assured by Andrew that I would be "taken care of." I've dealt with shady car dealers and their sales tactics in the past, but not with Andrew. He was straightforward, genuine and very honest. He really cares about his customers and he takes pride in his work. I Would also like to thank Mike the Sales manager, and Theresa and Brian in the finance Department, for getting things DONE! You guys Rock!! God bless all of you, and I'll see you next year!

Laureen Lehnberg

We have purchased 8 vehicles from Andrew, starting with a used Geo Prism back in 1998 to the most recent Corolla earlier this year. From the first time we entered the dealership (after visiting no fewer than 10 others in the Milwaukee area), we were impressed with Andrew's no-pressure, collaborative approach to sales. The service department has always been very responsive as well, although we haven't needed much by way of service. I think having purchased as many vehicles as we have and not having regret about any of them speaks volumes about Andrew and the way they do business. If there was one thing I could recommend for improvement it would be to dial down the uncharacteristically high-pressure sales pitch where extended warranty is concerned. When I recommend Andrew to family and friends in the market for a car, that's the only thing I warn them about.

Loren Young

Always a 5 out of 5 experience everytime! Wait was a little longer than usual this time but that was fine Thanks again Cody for going through and processing my oil change about a week ago!

Amita Antao

We purchased a car at Andrew Toyota and the experienced was stress less. We found the sales folks friendly and knowledgeable. They did not push us and gave us the time to make up our mind. On the whole, the purchases of the car went well and was stress free.

Peg Harloff

I receive too many emails & texts regarding the upcoming appointment. Even when I called to make the appointment, 3 people told me they could make the appointment & then transferred me to someone else. However as always the service was excellent.

Daniel Walsh

In the search for a new vehicle I researched over a dozen candidates and test drove 9 of them. In the end I selected the Toyota Highlander and visited 3 Toyota dealerships. Without a doubt I received the best treatment and best terms from Andrew Toyota. My sales consultant, Mark Doedens, was knowledgeable and thorough. I never felt the least bit pressured despite the fact that a manufacturer incentive that was about to expire played a role in the negotiations. Mark knew his cars, the competition and the limits of their ability to negotiate. The entire organization was nothing if not clear and consistent, and I have no doubt that I got a fair deal. The follow up was great and they went out of their way to deliver the most favorable financing terms possible. It had been a very long time since I purchased a vehicle and I can say without hesitation that it was a great experience and I am very happy with my decision. I would highly recommend Mark and Andrew to anyone.

Janell Berry

My lease was set to be up in May. I was over the miles and still had 2 months before it was time to turn in the car. I scheduled my oil change and Shalonda called me and said "Don't you want to get into a new car?" I was like sure. The whole process was done over the internet, phone and text. When I got to the dealership they were cleaning up the new car. I was so impressed by the how smooth the process went. She was awesome. Signing the new lease agreement was so easy, I was nerves. I am going to be a lifelong customer of Andrew. They have the best people working there. They arent pushy and they are truly there service the customers.

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