Reviews of Werner Mazda. (Car Dealer) in Manchester (New Hampshire).

Werner Mazda

415 Reviews

278 Comments

Car dealer

Mazda dealer

736 Huse Rd, Manchester, NH 03103, United States

Description

Information of Werner Mazda, Car dealer in Manchester (New Hampshire)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Werner Mazda

Carol Hallowell

I couldn't be happier with my new Mazda CX-30 and the Werner Mazda dealership. I visited the dealership after my son recommended Mazda and after reading some very positive reviews on the CX-30. David Lee was our salesperson and was professional, courteous and attentive from the first email I received to the post sales emails I have received. I feel I was offered a fair price for my Honda CRV I was trading and the CX-30 I was buying and got a great deal on the financing. At no point did we feel pressured by David or anyone else at Werner. Follow up service (state inspection) and communication has been great and very helpful. Highly recommend Werner Mazda and David Lee!

Paul Luo

Bought a Mazda 3 Turbo here. Staffs are very professional, and buying process is pretty smooth. The car itself is fantastic: great handling, tech, interior and exterior design!

amanda gallo

I have to admit that I almost never leave reviews. This was one of the most easiest and most helpful dealerships that I have ever been too. I was able to get a breakdown of payments and discuss pricing all through email rather than being forced to come into the dealership which was the situation with every other dealership. Roger, our sales consultant was very kind and understanding throughout the process. Jay, Finance Manager, explained the process, had all of the paperwork ready, knowing that I had a one year old, and it would be difficult for him to be patient, and did not push a warranty, but went into detail and provided all options. I did not feel pressured at all, and this was a first time for me. Eric, Sales Manager, went above and beyond for me. The mass registry can take quite a while for plates to be issued. He was understanding that I was going on vacation and offered dealer plates, to UPS my plates overnight to me and a prepaid package to send theirs back. I have never experienced a dealership that is so kind and understanding. I will refer everyone who wants a Mazda to this location and will definitely be purchasing from them again! Thank you Werner Mazda for going above and beyond for your customers!

Anthe Panagopoulos

I have had the best experience with Werner Mazda. I was looking high and low for a Mazda and had no luck with the dealers near me. I inquired at Werner and the vehicle I wanted was not available but they quickly told me that they had some incoming. They were friendly, polite and straight to the answers for me which I appreciated. All the other dealers were not helpful and were just looking to get me into there office to try and sell me something else and out of my budget. Rob was hands down the best service I have received. He is very polite and was in constant communication with me throughout the entire process. Even when the time came to pick up the vehicle he did a whole tutorial with me and made my questions feel welcomed. He told me I could reach out to him no matter the issue with my new vehicle and he would help me navigate the issue. I would definately recommend Rob and the Werner dealership and easily do more future business with them. Great service!

Zachary DeWitt

Worked with David Lee for the sale and Jay for the financing, was the smoothest car buying experience I’ve ever had. No pressure or over communication at all, felt totally comfortable and relaxed the whole process. Would recommend to anyone and happy to have bought a Mazda 3, great performance and amenities for the price point

Brian irwin

If you have an excellent product it will sell itself. Mazda does have excellent products but the key to their success is how well their sales personnel inform the buyer. Rob Hering was outstanding in his understanding of what we were looking for and then informing us about the Mazda products. He did a great job in helping us through the car buying process! I would recommend him to anyone that is looking to buy a car. Nick Flood did an excellent job in guiding us through the financing process. They both made the process comfortable. It is easy to give Werner Mazda a 5 star rating.

Joshua Arsenault

Love our new CX-9 and the dealership experience was great! Smooth, easy, everything was what they said it would be when we arrived… no complaints! The facility was also very clean and everyone was friendly! Would definitely go back for our next purchase.

Christian Bortnick

Awesome dealer and great experience. Compared to some other dealers, there’s no pressure to buy and the people here are willing to work with you with whatever you need. Was able to walk out with a really solid deal and one that beat all of the competition on the same car. Deft would recommend.

Kara Colon

Stand up employees at this location! Great deals, trade-in allowance, and overall seamless transaction on my 2023 Mazda CX-50. I was able to bring my new vehicle home yesterday and I love it! I went to 495 Mazda in Lowell, MA prior to Werner Mazda and 495 Mazda wasn’t even close on numbers for my trade. I highly recommend this dealership. Thank you to everyone that was a part of my deal yesterday.

Tyler Taylor

Matt, one of the salesman, helped me out very kindly and professionally through the whole car buying process, good conversation on top of that. Never had bought a car that new before so I was nervous, but I never felt they were taking advantage at any point, everyone was respectful and helping me out. Very very satisfied with the cx30 too

Luke Ferguson

Fastest and easiest car buying experience of my life. Cameron made it absolutely painless. Walked in on a Sunday to put a deposit down and came back the next day to drive a new Mazda 5 home. I’ve bought 2 cars from Cameron over the years and both times he went above and beyond. Gave my wife and I the space we needed to make the right decision and didn’t pressure us in any way, shape, or form. Was transparent about the costs and gave us a full rundown on all the features in the car before we left the dealership. Would highly recommend Werner Mazda to anyone looking for a new car, they will take great care of you.

Lindsay Terrasi

I have bought at least 5 new cars so far in my life and I would have to say this dealership was the best experience I have had by far with customer service and no bulls&it like other dealers. Also during this time the prices have been gauged at many dealers and I found their pricing to be the best, they were easy to work with and Matt that I dealt with was a no pressure, easy going guy who was fair and honest. I would recommend this dealership and the CX-5 that I just bought to anyone, highly satisfied customer. :)

Alexias Brasfield

I absolutely love shopping at Werner Mazda, Manchester location. I have recently purchased my second vehicle and they did not disappoint. The experience is always seamless and the salesmen are inviting and attentive. I had the pleasure of working with David Lee for my last purchase and he made my experience memorable. I came in with the intentions of getting a larger car and he was able to match me with the perfect vehicle within my budget. I left with a CX-50 2023 Meridian edition and I am in love, highly recommend.

Julie Bayer

This is my 2nd car with Werner Mazda, David in the sales department is top notch and spends lots of time talking through the car features. Jay in financing made the process seem less. Everything was prepared for us when we came in to sign all the paperwork. We left the showroom into our new Mazda CX 9, David again walked through the interior features. We trust This team and they really make the process easy.

Anthony Moschella

Excellent service. Oil change, tire rotation, transmission technical errors, camera corrections. All went perfectly smooth and very professional. Truly appreciate the service technician video and verbal discussions. Always enjoy the complimentary car wash and carpet vacuum of front mats.

Valerie Provost

Our salesperson, Matt Lemire, was attentive and informative. This was the first time we bought a car with Werner Mazda and we will now be loyal customers. I'm going to love my Mazda CX-5. Thank you Matt, Jay, and Werner! Val

Devin Allen

My salesman was Joe Murphy. He was fantastic to work with. There ended up being an issue at the RMV, and Joe came in on his day off to try and help figure it out. He spent time at the RMV fixing the situation. Buy a car from people who will help you out after you give them your money. I am very glad I chose to do business with Werner Mazda. If it had been anywhere else and I had this issue, I have no doubt that it would not have been solved as quickly.

Sean Paradiso

Cameron from Werner was excellent - I'm very happy with the buying experience. Not only did he drive 2 hours (4 round trip!) to deliver the car, he was able to move quickly and answer all of my questions about handling the dmv/registration, etc. In addition, I left a few items in my trade-in and Werner was very gracious about mailing them back to me. A+, would work with Werner again.

Elizabeth MacPherson

Great experience test driving a car and purchasing a new CX-5 at Werner Mazda. Cameron was excellent, explained everything, answered any questions that came up and just overall made it super easygoing process. Thanks!!

Jamison Medrek

Good value overall trading in my old car for a 2019 Mazda CX5. Great experience with a smooth test drive, calm negotiation with the staff, and got to drive off with my new car that day!

Lori Hall

Mike Heintz was great and one of the reasons we came back to purchase our new CX-5. He was helpful, informative, friendly and not pushy.

Rolando E. Ardon

Werner put in their whole effort to get my vehicle properly serviced to fix an issue I was having. Very satisfied for their willingness to get to the ultimate option to give a great service.

Greg Goff

I found the perfect Mazda Cx-30 here and the buying experience was excellent. If anyone wants to buy a Mazda, this is the place. I actually drove 2hrs because they had the right Mazda at the right price. Thanks!

Josh deVries

I can’t say enough about what an amazing dealership this is. I want to share my experience both leading my car and the support I got after. I leased my car from them in the fall of 2021 and there was ABSOLUTELY no haggle. I named a price I wanted for my trade-in and also what I wanted from a lease and they beat it within 5 minutes. I had asked this same price of 3 other dealers and they all laughed at me. Their whole team from sales to finance was honest, friendly, transparent, and so supportive. Other dealers tried to convince me to put money down on my lease and Werner carefully explained why I didn’t need to. Recently, I had an incident where a car wash damaged my tail light. I brought it to Werner to get replaced and not only did they get the car fixed within 24 hours, but they also gave me a rental at no cost. Everyone here is beyond a pleasure to deal with and I can’t recommend this dealership enough.

Danielle Drouin

Cannot say enough good things about Werner and my experience. In March I got a new Cx-30, Tucker was great in helping match a package that fit my needs and ordered me in the car. Less than 2 months later I was rear ended and 7 weeks later the car was deemed a total loss. Tucker was then able to re-order me the same exact car, package and colors and it came in within a week, with the same great deal. I hadn't planned to come back so quickly for another new car but Tucker and Jay made a very stressful situation so much easier. Highly recommend this dealership

Clare Vadala-Clark

Great experience with buying a new Mazda CX-9. Mike was so helpful with having me do all the paperwork over the phone and via text message. A few days later I dropped off my old Mazda and picked up my new one. Mike showed me how to use all the new features and set up Apple play for me.

Julia G

Purchased a car from Dominick and had a wonderful experience! There was no pressure at all throughout the process, which was very refreshing compared to my experience at other Mazda dealerships. Jay and Nicholas in management were wonderful as well - I felt appreciated as a customer and won't ever buy a Mazda anywhere else!!

Christina Guay

Can I give 6 stars??? Best car buying experience ever! Great customer service and quick process, not hassle or sitting for hours like I have in the past at other dealerships. David Lee was fantastic and I highly suggest working with him if you are looking for a new car!!! 😊 …

Ben Tilton

I have been a Werner Mazda customer for several years over two different leases, and highly recommend them. Friendly, courteous staff that will actually listen to your concerns and work to fix any (rare) issues that come up! Great service and communication.

john stockless

I went down to Werner Mazda because my local dealership didnt have the inventory on hand and I wanted to see some cars in colors they didnt have. I spoke with Dave, who has an awesome beard. They were very friendly and understanding. Obviously they would have preferred to have my business but were very relaxed and not pushy at all. They understood i was just looking but were still very helpful and courteous. If i lived closer they would be my choice of dealership.

Chuck McFarland

Excellent customer service and technicians working on my car. Everything was smooth and I used a loaner for a couple days. Top notch service.

Fred “acewrench” Heintz

Mike Heintz Rocks. He made me feel right at home and answered my questions on Lease vs. Buy. He helped me calculate each scenario . It Sure made it easy to decide what was right for me. Mike explained different buying options and helped me get the deal that satisfied my expectations. It was a very pleasant experience. By the way, I was going to buy in a few months, but after being educated by mike i realized now would be a perfect time . I love My Mazda . It is a well kept secret. Don't miss the boat , give this car a good look and discover that you want to be a Mazda owner.

Chris Birmbas

This place is the real deal. Never before in my life was buying a car easier than it was at Werner Mazda. I worked with both Mike and Nick and they were both the easiest people to talk to and do business with. I got a great deal on my trade in and a great deal on a new CX-5. Mike was communicative over text and answered all my questions with no hassle whatsoever. After I signed papers Nick called me back 15 minutes later saying the bank actually approved me at an even lower interest rate and to come back and re-sign. Later that night Mike texted me letting me know he appreciated my business and if I had any more questions to let him know. Very personable staff which I appreciated (buying a car can be stressful)! You don't see this type of honesty at any other dealer. I will be telling all my friends and family what a great experience I had and I hope others who come to Werner feel the same. Here's hoping their service department is just as good!

Bruce Smyth

I recently bought a new Mazda CX-5 from another dealership unfortunately (Tully in Nashua). When we drove it off the lot we experienced a very noticeable vibration in the car. To keep it brief, many new Mazdas are coming in with flat spots on their tires due to extended time in storage. Tully would not even look at the car until it had at least 1000 miles on it. Not wanting to drive a vibrating car for that long, we reached out to Werner for help. They were terrific! They took the car the next day, diagnosed the problem and replaced all 4 tires on the vehicle. And I didn't even buy the car there! Everyone (especially Shannon) was courteous, friendly and professional. I highly recommend!

alex sclafani

Very seamless trade in experience. Took advantage of the high trade in values. Downsized a TON by trading in my Duramax and snagging a Mazda3 hatchback.. I worked with David and he was a true professional. Not just some cut throat robot trying to make a sale. I do a lot of research prior to entering a dealership, I’m typically an easy consumer. David was respectful, listened to my needs and didn’t try to force anything on me. When I’m ready to go brand new again, I’ll returning here first.

Olivia Crawford

My husband and I live miles away from here and we’re able to benefit from their online shopping services. They had a stock of floor mats & cargo liner that we’d tried to find locally for months. The price was very fair, and they arrived in under 3 days! We could not be happier with Werner Mazda’s service. & I got a free pen that I now use everyday at work. You guys rock!

Mark Askenazy

A family member recommend that I take a ride up to Werner to look for a more reliable car after hitting a deer. A few weekends afternoons later I drove up to the dealership. I had looked on their web sight prior the night before and picked out three used car in my price point. I ended up buying a 2018 CX-5. The sales person that helped me through the process was Mike W. I've been back to the dealership only once for some minor warranty work on my SUV. All the staff I've been in contact with were all pleasant, and professional. Thank you Werner.

Omar Juma

Everyone I have ever worked with at Werner Mazda has been courteous, patient, and well-informed. We have special masking needs due to Covid. The staff at Werner always inquired about our needs and were very accommodating. For our recent CX-30 lease, Cameron went out of his way to help, from allocating cars to test drive, to on-the-fly schedule requirements, to answering crazy family questions, to locating just the right car, and to helping us complete the transaction with professionalism and speed. We left the dealership more relaxed than when we arrived.

Kathy

Jan 2021 Had a great experience as dealerships go... I was able to get a good value for a brand new cx5. My first new car ever. They tried hard to stay within my budget, although I wish the warranty adds at financing were more transparent up front to factor this in. Dave was very knowledgeable and respectful. I've been back a couple times for service and things have gone smoothly and staff is very easy and nice. My trade in value was disappointing.

Steven Marquis

I have to say that was the easiest car buying experience I ever had at a dealership besides Carvana. Cameron Landry was down to earth and really made me feel valued as a customer. The entire group at Werner made me feel welcome and I can tell they support the military as everyone thanked me for my service (Active Duty Air Force Recruiter). Needless to say I will definitely return when I need to purchase another vehicle. Thank you again Cameron/Werner group for taking great care of my family and God Bless! -MSgt Steven Marquis

Aaron Goldberg

Great buying process easy overall !still need to reach out to get the car manual that they promised us . Great customer service very professional ! Look forward on using them for service and future vehicles .!

Brandon Bishop

Having dealt with many local dealers over the years, I was thoroughly impressed with Werner Mazda. I planned on trading in my Hyundai SantaFe while the resale value was high - so after getting nowhere with a nearby Toyota dealer, I contacted Werner’s sales department where I spoke to Roger. I asked Roger what he had on-hand for CX-5s, and he was happy to give me a brief rundown of what was on the lot, and the key differences between them. After arriving in person that day, Roger showed me a few of their CX-5s - I chose a Soul Red Crystal example in “Preferred” trim, and two days later (it wasn’t prepped for sale yet), drove it home. I felt the experience was positive and low-pressure - they gave me exactly what I was expecting for my trade (actually a bit more, if I’m honest) and even sold the new vehicle under MSRP (in a hot market no less!) I am VERY pleased with my new CX-5 and plan on returning when I’m ready to move onto my next vehicle!

Narith Yim

Great place to go if you're looking to buy a Mazda. Their sales associate, Matt, was very helpful and easy to work with. Easiest and most pleasant car shopping experience I've ever had!

Michelle Berthiaume

I had a quick, efficient visit thanks to Werner Mazda. I worked with Rob H., who was friendly and knowledgeable about the Mazda CX-5 and Werner's inventory. He immediately identified the car that was right for me and I only test drove one vehicle before making a decision. Overall, the process of locating the car for me was seamless, which I appreciated as this was my first time purchasing a brand new vehicle. There was a slight hiccup in the negotiation process that caused a bit of frustration as I am a long-time customer of Werner, but the sales team worked quickly to rectify the situation. Jay, the finance manager, is extremely knowledgeable and friendly and I enjoyed working with him. The Service Department was an absolute delight to work with in getting my new car detailed and inspected. Over the years, I have worked with the Service Department on many occasions and they always do a good job! Overall, I am very pleased with my experience and would go back to Werner again. Highly recommend.

David Bright

Outstanding...... the place is clean the people are so nice and the video is great to see under your car, like always when dave lee sees me he always saids hello and make sures everything is good with me and my suv. the staff always says hello and always welcomes me too. so with that note a big thank you to you ALL and Have a good day

Roy Khayat

Werner Mazda,the mission impossible dealer,professional and super friendly and thank you for keeping me under Werner Mazda wings.I love my new 2023 Mazda Cx9 Carbon Edition signature.

Adam DiSchino

I had a great experience with Werner. Pricing was up front, with no last minute changes or "COVID surcharges". I got a good value for my trade, and they handled the registration. What's not to like? Joe Murphy was very attentive as a sales rep.

George Knowles

Sales experience was great. I went to another ( non Mazda) dealer and was upsold and bait and switched twice. Werner was quick and low pressure. I can't comment on the cars yet but sales department was great.

Rick Morgan

The acquisition process for a 2021 Mazda CX5 Signature from Werner Mazda was straightforward and the sales team was more than helpful as we evaluated a slightly used loaner vehicle with 8K miles on it. Rob Hering was the lead sales guy and he bent over backward to help as we made sure that the CX5 was going to have enough driver leg room (he even went out in the rain and brought-up two other models of used vehicles into the garage for comparison purposes). The negotiation exercise was low-pressure, with a relatively reasonable dealer "administrative fee" tacked on to the window price as the dealer starting point. We didn't steal the car, but we got a fair deal (based upon a lot of research going in). The car was in pristine condition when we picked it up, having been thoroughly detailed. So why takeaway 1 star? The paperwork from the finance guy was incorrect. First he got the deposit number wrong which we caught. Then he got a wrong middle initial in my name (after taking copies of our driver's licenses), even after I corrected him once. I later had to go through a supervisor at the title office to be allowed to proceed with plates. And the paperwork ended up only being in my name (we told them both names), so to include my wife on the title would have cost an extra $85 to make the change at the title office. We should have been more diligent in checking the final copy, but the Werner team could have been a little more on top of the paperwork for a simple all cash transaction. Still - Werner Mazda was a great place to buy a car. We wouldn't hesitate to return, and we recommend them highly. Just check the details twice before you sign the paperwork.

JAS

My experience at Werner Mazda was excellent! From the moment we entered the door we were greeted by a welcoming friendly sales team. We knew what we were looking for and Cameron diligently and professionally made our car purchase a wonderful experience. Thank you Werner Mazda, we love our car!

Jackson Prout

I picked up my new blue 2019 cx5 on Friday. Everyone was very kind and did all they could to make sure I was comfortable and got all of what I was looking for. I am so happy with the vehicle and everyone at Warner Mazda for making this possible. I definitely feel like I have made the right decision.

Ashley Guy

After having my oil change at Werner Mazda, I noticed a new scratch on my front bumper. After bringing this up to the service department, videos were reviewed and no obvious mishap was seen that could've caused it, but Dylan G took the time and energy to fix the blemish. After several days of having my car at the dealership to get it fixed, my car looks as good as new! Thank you so much for all your help Dylan. Truly best service I have ever received at a car dealership. I definitely recommend going to Werner Mazda to others for all your car needs!

Kim Donald

I had a great experience with Werner Mazda and Rob in particular. Rob was extremely helpful and responsive when I first contacted him looking for a specific model and color that is hard to find. He consistently followed up and guided me through the lease process and I’m very happy with the car and service that I received.

Scott Caisse

2nd Cx5 we purchased from there. We had a great experience and very easy to do business with. Tucker was our sales person. He knows his models and packages. It’s very unusual to have anyone help you today and be able to answer your questions. We were very satisfied from sales to Finance office. We would highly recommend both Werner Mazda and the CX5.

Edward Budway

I had an amazing experience at Werner Mazda. The team there is super friendly and accommodating. I was in and out of the dealership in an hour and half with my new Mazda 3 Turbo. Thanks Mike and Jay for the hospitality and quick process! I'd definitely buy with you guys again.

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Second time purchasing a car here. I went to 6 other Mazda dealerships between NH/MA, and during the 2021 timeframe, Warner still had the best prices with no markups. I worked with Dave Lee for my first purchase that was smoothly and without any hassles, and recently worked with Rob Hering. To keep it short, I respect a dealership that is direct and transparent. Warner Mazda was patient and respectful during the entire process.

Ethan Drew

David Lee made it very easy for us to buy our new to us car. Everyone was helpful and made it quick as well.

Rosanne Palazola

Wonderful! Bought a lease return car. No pressure, just the facts about the cars. Salesperson, Cam, was great! Was able to take the car that day. Brought it back to have top rails put on. Service was quick and efficient while I waited in a very comfortable outside patio. If they keep this up, they will always have my business!! I love my Mazda CX9!!

Lee Jeffers

I recently purchased a brand new 2021 Mazda CX-5 Carbon Edition. My salesman was Cameron Landry. The entire vehicle purchase process was a pleasure. You will not find the typical car dealership time wasting head games at Werner Mazda. My sales rep Cameron was straightforward and honest. He patiently took the time to thoroughly educate me regarding my new vehicle and graciously synchronized my phone with the car's entertainment system as well as the Mazda app. Werner Mazda delivers an exceptional car buying experience.

juyin judy lee

Placed an online order at Werner Mazda to order accessories for my Mazda CX-5. They did a stellar job in making sure the items I ordered fitted my car model correctly, confirming all the details+inventory, and shipped the items to me super quickly!

Allison simon

This is the nicest dealership I've ever dealt with 5 stars!! More if I could give more!! Werner Mazda never ceases to make me happy that I chose them when I purchases my car. Every aspect, including every person I've dealt with has been exemplary. They're kind, courteous and knowledgeable. They keep me apprised of every step. Dylan and Laurie are absolutely the best. There is a person who greets you outside the service dept and directs you where to go! This is a wonderful addition to the staff. He is gracious and attentive.. unfortunately, I can't recall his name, but great add Werner. Thanks for everything.

Chris Snow

Buying my car from Warner Mazda was a great experience from the beginning test driving the cars to the purchase the experience was relaxed no pressure and I ended up with the car I wanted at the price I wanted a special thanks to Rob Hering the salesman that handled my purchase he was very knowledgeable and straightforward with no pressure. It was a pleasure to work with him and Werner mazda.

Tammy Ackerman

Honestly, this had to be the easiest, stress free car buying experience that I have ever had. The whole experience was super smooth and relaxed. Buying a car is a big purchase and is usually scary but I had no worries at all purchasing a car from Werner Mazda. They worked around my busy schedule and did what they could to make me comfortable and put me at ease. Very happy with the customer service I received and my new vehicle!

Justin Tenney

I had a great experience with my new Mazda 3 purchase. My salesman Cam was very helpful and I feel like I was able to get a really fair deal. I love my new car and I'm really impressed with how cool, stylish and fun to drive it is. I would definitely recommend this dealership, Cam, and the brand in general. 10 out of 10

Miss Tish Creates

I take my old 2008 Mazda in from time to time and they do a great job of letting me know what's going on with it. Staff is super friendly and completed recall work quickly. I always expect a dealership to try to sell me a new car when I take my car in but I haven't had that experience at Werner. In fact, on the last visit they assured me the car was in good shape which was very reassuring to me.

Chris o

Was having an issue with the brakes on my 2018 Mazda 3. This is the second car I've purchased here and they definitely helped me out big time with the warranty. Service worked with me to make sure I had a loaner vehicle to get back and forth to work. Kept in touch with my salesman, Cam, and he's been a great line of communication for me

Briana Firth

I purchased my 2016 mazda 3 from here in 2019, and had a great experience. I've been taking it here for maintenance as well, and until recently, have always had a good experience. However, this most recent time, when I brought it in for inspection, I was told that there was an issue with my car that required almost $300 in repair. I was extremely skeptical, as the video that was sent to me of the inspection did not appear to show what the mechanic was claiming. I took it to another shop for a second opinion, and they agreed that the "issue" was NOT an issue at all. Saved me $300. I will not be going back here for maintenance.

R D

Great, straightforward sales process. The sales consultant (Cameron Landry) was friendly and informative, and not pushy at all. Gave great information about the vehicle (CX5) and made the buying experience smooth. Definitely would recommend this dealership and working with Cameron Landry. Very pleased with the whole process and my new car!

david gullbrand

I got a great deal on an amazing car. The entire staff is very friendly and made the car buying process effortless. My salesman David is very knowledgeable and he went out of his way to accommodate my every wish. The car I bought was used, and yet, it was immaculately cleaned and detailed. It looked brand new! They even filled my 19 gallon gas tank. David took the time to show me how everything worked with all of the electronic details, He even programmed my phone to sync with the car's bluetooth. They inspected it for free and going forward every year, Werner will inspect my car for only $10 as long as I have the car. Stop in just to check out the waiting lounge. It's stocked like a cafe with tons of snacks and goodies. Not to forget, there's a high tech massage chair to chill out on while waiting for service. Overall, I highly recommend this dealership for its excellent sales and service!

Jena Palisoul

Everything was fantastic - from initial contact (web, via chat), to phone discussions, placing a deposit, securing financing and vehicle delivery. Cameron and Jay made everything easy - the process was seamless, quick and smooth. I'm very happy. Easiest vehicle purchase I've ever had.

K Ken

Tucker and Jay at Werner Mazda in Manchester, New Hampshire were a great help to me in locating and leasing a Mazda CX 30. They were professional, friendly and efficient! I highly recommend them.

Melissa P

I bought my first Mazda here. New 2018 Mazda3-T 5d Hatch, 6M. The day I went to the dealership, I had no intentions of buying, in fact, I went to the dealership (45 minutes away) to ask them directly why they had their vehicles priced so low online. I thought for sure they were scamming people, I was bored, and decided to take the drive and cuss them out.. After my arrival and communication with a sales man, I was humbled to discover their prices were precisely as advertised online. I was shocked, and ended up buying my first New car. I will be back to upgrade when it comes time to buy again. It is a wonderful dealership, the staff is great, one of the better car buying experiences I have had. Thank you, Werner Mazda!

Stacy Covey

I bought my CX-5 grand touring here almost 2 years ago exactly, and I have to say this has been my favorite dealership I have dealt with to date. My sales rep at the time (Cameron Landry) was super helpful and pleasant, without feeling like a gimmicky car salesman. When I first got the car I struggled to figure out some of the new features and he took extra time to show me how to use everything. Since buying my car I have even switched from using my local auto shop to using Werner Mazda's service shop for all of my basic needs. Their prices are reasonable, and the people are always personable and kind. I never feel like I am being pressured to get services I don't need. The service waiting area is clean and comfortable with great wifi for me to work remotely while my car is getting worked on. I have never waited an unreasonable amount of time, and my car is always quick vacuumed and washed before being returned to me. I barely ever leave reviews, but I felt this one was well deserved! They have definitely earned a customer for as long as I live in the area.

Kelly Sanderson

This Mazda serviced my Mazda 3 ever since I moved to NH and they always went above and beyond. Unfortunately, my Mazda 3 was totaled and I was devastated to have to buy a car. I had visited Toyota to look at a RAV4 and the entire experience was terrible. Unenthusiastic salesperson, chaotic environment, and unwelcoming. But then I went to Mazda and the place was clean, welcoming, and the salespeople were so happy to work with us. They made us feel like we were cared for and I walked away with a perfect car for me. I can’t say enough good things about this Mazda dealer for service and sales. I’m moving to Nashua but I will continue to service my new car here.

Mary Ellen Alger

My recent experience at Werner to lease a new car was user-friendly, no pressure, and efficient. I highly recommend my salesperson, Eric, who was professional, knowledgeable, and diligent to finding a car based on my "wish list". The final purchase process was also very timely and without any hassles. I appreciated my initial car purchase connections with Werner Mazda, and would recommend this dealership and in particular, Eric, to other buyers!

Jonathan Auerbach

"Outstanding Service Manager"… I own a 2019 Mazda CX 5 Grand Touring Reserve, a thrill and joy to drive. I service it at Werner Mazda, Manchester, NH, a superior dealership in my book. The service department is gold star, superbly helmed by manager Dylan Gallagher. A true pro who excels at old-school VIP personalized customer care, Dylan delivers. On his careful and caring watch, my every customer/owner service visit is super rewarding. A true asset to the dealership, Dylan is, in a word, tops.

Athena Antal

I’ve leased 2 Mazdas from Werner and also get them serviced here. If you are looking to buy/lease a Mazda (which you should, they’re some of most fun to drive cars), ask for Cameron in sales, he is awesome to work with and will take great care of you. Also Nick Flood the sales manager. Basically everyone at Werner is friendly and helpful. No pressure or feeling like a “sale” like I’ve experienced elsewhere.

Jason Rothman

Wanted to change my interior of my Mazda 3 to all black. Their online parts store had the cheapest parts I could find. The employees in the parts department were very nice and helpful and made sure all the parts I needed were correct and kept me updated on the status of the parts as a few parts needed to be shipped from Japan. Parts were packaged well and had no problems installing them.

christine comforti

I have never had good luck with cars..ever. Werner Mazda was the first real dealership I ever walked into because I knew I needed something new that I didn't have to keep spending money on just to keep on the road. From the time I walked in the door to the minute I drove away in my new Mazda the entire team was nothing but amazing! Everyone I spoke with was super knowledgeable and there was never any questions left unanswered. They have a great service department also, in and out for oil changes and state inspections are just as fast. I am on my second lease with them and they even got my 17 year old into a safe reliable car that I didn't have to worry about. The staff at Werner Mazda always go out of their way with customer satisfaction, there is no place else I would rather go.

Rachel Wojcik

I recently purchased a car through Werner Mazda and they were absolutely fantastic to work with. David worked with me to get the car I bought, and I honestly could not be happier. The whole process was easy, everyone in the dealership is friendly, and it's pretty obvious they care about their customers. I would definitely recommend coming here to buy your next vehicle.

James Hastings

I ordered Mazda parts online from Werner for my Fiat 124 Spider Abarth (same platform as Miata). Communication was great - they reached out about one day after I placed the order to let me know an item was back ordered and asked how I wanted to proceed. A refund was promptly issued for the part in question and then shipping numbers appeared. Items arrived quickly, as described, and at a great price compared to my local Mazda dealer. Shoutout to Jenna in shipping/receiving - thanks!

Dennis Cronin

Buying a car on a Sunday is a mistake, had to go back three times, no mention that no finance department people are working. Plates took for ever. I also think it's silly that I pay for a subscription to XM radio and my new 2020 cx-5 is unequipped.

James Brophy

I had been a little wary about going to Werner because I haven't had great experiences at car dealerships nor had I leased a car before but ended up being very happy about the whole thing. I felt the salesman really took his time with me and did not rush despite how busy they were. I had the chance to see all the options and they were up front about any increases in prices and helped me find a new lease in my budget and never tried to up sell me. I was also very impressed how they handled my returned lease which I didn't think I could get any value from (neither did a friend of mine who buys and sells cars) but Werner made it work and explained what and why they did so I didn't feel like there was any shifty accounting. I will continue doing business with them and am recommending the same to my friends!

Tessa

Everything about my buying experience with Werner Mazda was nothing short of a pleasant surprise and frustration free. From the initial test drive, to the document signing process, my needs and wants were heard and taken care of in a stress free environment. Jake and the entire team were wonderful. Thanks for making a difficult process so easy.

Paul Carter

As far as car dealerships go, this was a very reasonable experience. We met several times with our sales person (Roger) and were not pressured. They treated us fairly and respected our "bottom line" methods of doing business. Picking up the car was easy and as promised. I'd do business again here without hesitation.

Savana Melanson

Absolutely amazing experience! Cam was more than helpful. I have never had such a positive experience buying a car. Thanks to him, Jacob and everyone at Mazda I get to enjoy a brand new car for the first time! Thanks guys!

Chris Giacapuzzi

Extremely quick sales process, attention to detail and willing to work had to get me into the car I wanted. Came away completely impressed by the courteous service, ease of transaction and thorough tour of the facility as well as my new car. I would highly recommend Werner to anyone. Best experience start to finish I have had buying a new car. Thank you!

Richard Stearman

Had a great experience buying here. Was looking for a very specific used Mazda6 and they had the only one around. David Lee was extremely helpful, took a video and sent it me on YouTube since I was traveling a distance, and took more than enough time with me to go over my options. Negotiation was typical and pretty easy without a lot of back and forth since the sales manager was right there and not in a back room somewhere. I've had a few questions post-sale and David has continued to be very responsive, which is most appreciated. I would buy here again.

Jeffrey Cowan

This was my second visit in a few months, and once again the staff went out of their way to resolve a few issues at minimal expense to me. Kudos to Dylan in particular for helping me find a way to save hundreds of dollars to resolve a mostly cosmetic interior issue. It was such a great service experience that I am rethinking my next car purchase and buying another new Mazda instead of what I was originally considering!

Ann Marie L

I visited a lot of dealers on my car search and Werner Mazda was the best experience by far. Rob was very knowledgeable and came up with a variety of options to meet my needs and budget. I never felt any pressure to buy a car with them, and everyone I met seemed to be genuinely invested in helping me find the right car even if it wasn't at their dealership. I highly recommend adding Werner to the list of places you visit if you're in the market for a new car.

Jeffry Koon

Low pressure sales by Roger. Werner found the CX-9 we wanted. Very pleased and impressed. My daughter had a similar experience as she just bought a CX-30.

New England Parkinson's Ride

My husband and I have purchased a lot of cars throughout our lives...some experiences were good, some not so much. And then we met Mike Heintz. He truly was the most knowledgeable, personable, least pushy sales person either of us has ever worked with. We went in not even sure that a Mazda was what we were looking for but after getting a full blown education from Mike and then meeting with Rich Hammond, we were convinced that I belonged in a gorgeous CX-5. We had some numbers to crunch and they allowed us the time to make sure we were making the right decision without pressure. After working out what we believe was the absolute best deal on both our new car and our trade-in, we left very happy to now be a part of the Werner Mazda family of highly satisfied buyers. The extras that the dealership provides in the way of service are like none either of us has seen before, which is clearly a reflection of the Werner family values. It almost makes you look forward to your first service appointment.

Michael Denney

Everyone there did a fine job. They worked together as a professional team. It was the most pleasant buying experience that I ever had buying a car. The people who prepped the car paid attention to every detail. Ken was very kind and respectful while preparing the documents. Rich Hammond and Cameron were so helpful, honest, and easy to talk with. I will always give a recommendation to do business with Werner.

Lindsay Fortune

Amazing! Every visit, every time, just amazing. Any concerns are always addressed, the process from start to finish is seamless and efficient, the team is always thinking ahead to save having to make multiple appointments. Just simply amazing the whole team!

Frederick DiGregorio

This was my first visit to Werner Mazda, I live in Massachusetts and purchased my 2018 Mazda CX5 in Massachusetts. I decided to give Werner Mazda a try in servicing my vehicle. The service adviser was expecting me and greeted me by name -- I was scheduled for an oil change and tire rotation - I asked him since I have 22,000 miles on the vehicle could he recommend any additional services he suggested an alignment a service that he and Werner recommend be performed annually. I took his advice It turned out that my alignment was outside of specifications - the service technician corrected the issue. My vehicle was returned to me cleaner than when I entered the service department (they performed a courtesy exterior wash). The cost of the service was less than I expected -- the service adviser applied a $20 discount to my invoice. The waiting area was comfortable,it has a TV, magazines to read, coffee, fruit and other snacks that are free to customers. I will return for additional service because the work was done professionally at a fair price and I was treated with respect.

Billi Jo Ogo

We were faithful Jeep owners for years! We decided to try the CX 5 Grand Touring and loved it..Roger made our experience painless and smooth which was appreciated. I have already recommended you to a friend. Thank you!

Melanie Winn

3 years ago I purchased my first Mazda 3 i GT Hatch from Werner Mazda and loved the car. 2 weeks ago my car was destroyed in an accident and I was forced to buy new. I contacted Werner Mazda and spent a day going back and forth with Aaron about a price on a new car and what was included. After talking to other Mazda dealers in the areas, Werner Mazda got my business again due to the fact that they did not pressure me, listened to what I wanted in my car, and were able to communicate with me via email, text, and phone calls throughout the day. When I arrived at Werner to get my car I was greeted by Aaron and Rich and was able to get all the paperwork dealt with quickly and on my way home. I am very happy with my 2016 Mazda 3 i GT Hatch purchase and would not hesitate to go to them again in the future!

Philip Mansfield

Cameron was very nice and knowledgable. The dealership made the car-buying experience easy, fast, and better than any I've ever experienced. They did a great job and were better than the 3 other dealerships I visited by far. They care about you and give you what you want as opposed to what they want to sell.

Ken M.

I purchased a lease for a CX 5 from Werner Mazda today! I went in considering my options to buy or lease. Roger one of the Sales Associates and Rich the Sales Manager were exceptional and 100% non pressuring. They laid out all my options and let me test drive 4 (Yes 4) Mazdas. They even stayed past closing. I left a very happy and hopefully long time customer to come. Thank you to Rich & Roger - Ken

christopher dinh

Joe is a great salesman and an equally great guy. He made the entire process fairly easygoing and laid back, while never applying enormous pressure to make a sale. During the sales process, there is the typical negotiating back and forth, but I never truly felt that I was being cheated. Sure, if I had gone with the first estimate I'd be paying 100 bucks more a month than I ended up negotiating down to, but in my experience, that's pretty typical. Out of all the dealerships I visited, I felt the most comfortable throughout the whole process here at Werner. I ended up driving home in a CX-5, and despite some hiccups on my end with the trade-in, it was a smooth process throughout.

Michael Pinard Sr.

Quick and painless transaction. Werner gave me what I know is a fair price for my trade and a great monthly payment on a really nice CX-5 Touring Edition. Thank you to Cameron Landry our salesman and Rich Hammond the general sales manager for making us feel like we were important customers not just someone to squeeze every dime out of. We will be back in 3 years for our next vehicle

Autumn Masse

After experiencing the horrors of Tulley Mazda, I approached Werner Mazda with hesitation. Unexpectedly, Werner Mazda was astounding with the amount of experience and knowledge they demonstrated. Thanks to David Lee, I had the best experience at any car dealership thus far. He was very personable and realistic. He inquired what characteristics I was looking for and helped determine which ones were wants and which were necessities. From this, he composed a list which he presented to me full of options that were not only in my price range, but below my max. This was astounding, since I have very high expectations with just a step above a college student’s salary. David was thorough and only presented me with options that were financially possible as well as not on the verge of bursting my budget, which as we all know is done all too often. By the end of our session, I walked away a proud owner of a certified pre-owned 2015 Mazda 6 grand touring. If you are looking for someone who is concerned finding the best deal and the best suited vehicle Werner Mazda and David make the perfect team.

LA

I have never written a review for anything before, but I had to write one for Werner Mazda, because we have never experienced such good customer service like this, especially when it comes to car shopping. This dealership is AMAZING to work with. My experience with them has been one of the best experiences I have had working with any dealership, especially compared to other Mazda dealerships in our area (which were hell to work with). At Werner, we worked specifically with Cameron, and he was most helpful and accommodating to our schedule, including driving the car we wanted to purchase, to our town so we can look at it because my husband and I were on a tight work schedule that week and would have had to delay going to the dealership several days. We were shopping for a car for quite some time and worked with many different dealers and dealerships, but nothing came close to the customer service that Werner Mazda in Manchester, NH provided (quick, easy, accommodating, patient, helpful, stress free) . After 2 weeks of car searching and working with MANY dealers and dealerships for each of the car brands (Toyota, Mazda, BMW, Mitsubishi, Mercedes, Honda, Volvo) , we ended up purchasing a Mazda from Werner Mazda, and the car was ready for pick up the SAME DAY. If you are looking to purchase a Mazda in New England, I HIGHLY recommend this place! If I can give them more stars I would...

Jay DiPanfilo

We leased my wife a new Mazda from Werner about six months ago. It was such a great experience I highly recommended Werner to all my friends. Today my wife went back for her first service (oil change, sticker, tire rotation etc.). She said it was the best auto dealer service experience she ever had. All the work completed in less than an hour plus a car wash for $9.95!

Lou Berceli

Our family and friends have leased and purchased over 17 cars from Werner Mazda during the past 6 years. The entire Werner Mazda Team has been the best to work with on each and every car deal. Most have been Mazda but 3 have been other brands of used cars. Their new dealership location is great and now Mazda has been ranked #1. I highly recommend the CX5 as the best vehicle I have ever owned. All the great safety options are some of the best safety insurance you can ever have. The new 2020 CX-30 looks like a great car. Thank you to the Werner Mazda Team! Lou & Lisa from Manchester

Regina Blaney

I visited several dealerships in my search for the "perfect" car. The best service that I received was from Werner Mazda which was the second Mazda dealer that I visited. I also visited local dealers of Buick, Ford, Jeep, and Toyota. My favorite dealership was Werner and I did buy a car from them. I recall the Zoom Zoom commercials. And the two models that I test drove were certainly "zoom zoom". Love the way the Mazdas handle. David was my agent and he was great; his personal touch and assistance was truly special. I recommend this dealership highly.

Shivaraj C Ganiger

It was very good experience with Werner Mazda, especially Dominic was very helpful.

rosemary Cook

We researched many dealers to purchase our vehicle from. Werner has surpassed any dealer we have ever (in 30 +years) worked with. Whatever you do just go by. Drive one. And talk to the staff. Go to parts and service. They assisted us and gave us great discounts! No overpriced crazy high coats here! Talk to the owners son. You'll see for yourself! Our salesman was great and pulled no punches ! Which is good because we know. We test drove 13 new vehicles and had it narrowed down. Until....the drive of a new cx5! What a luxury and so fun with all the bells and option for towing! We won't turn back now!

Alexa Peters

Best Experience with getting a new car I have had so far! I am sure there will be any more to come as well, I will only be coming to Werner Mazda from now on. David, Rich, and Jay were all amazing, knowledgeable, friendly, helpful, patient and fast, in a good way, not once did I feel like they were trying to rush me out the door. PS. Whoever thought buying a new car with your toddler with you would be so easy!

Fred Heineman

Roger was super helpful from my initial phone call right up to my purchase of a beautiful 2015 Mazda3 from their excellent preowned inventory. The car pretty much sold itself, but Roger was gracious enough to let that happen without any pressure or excessive sales hype. Eric, Jay, and Rich were so courteous and helpful with negotiating the price and arranging the financing that I purchased the car on the spot and drove it home that evening. So far I love the car. The styling, features, road handling, and fuel economy are exactly what I have been looking for. If you want a great car, consider Mazda, and don’t buy until you visit the Werner dealership.

Jim Plunkett

Werner and everyone I've encountered there has been excellent since the first contact. Camron and Nick were very quick to respond to every inquiry, straightforward and transparent about what they could or couldn't do on a particular model or vehicle, completely willing to work with me over the phone or email and my turbulent schedule & travel, eager to get to a good deal without any pressure whatsoever, and also without trying to push me into a particular sales process (e.g., they don't try to make me come into the store just so they can gladhand me...). We arrived at a mutually agreeable deal and pricing completely over the phone and email, they got it all ready, the first time I met them in person was to pick it up. Very smooth all around. I didn't expect to use the service so soon. The car is great and the Android Auto is a fantastic feature, but it occasionally would drop the connection, so I stopped by for them to check it out. The techs were clearly competent and on top of it, we discussed the issue and possible solutions -- again very straightforward -- we ended up with them updating the car's software on the spot, which seems to have fixed it. I couldn't ask for better service. We've worked with several other regional Mazda dealers over the last 5 years and they are all quite good, but Werner has really stood out as outstanding. We'll definitely be going to them next time -- Thanks!

Laurie Boutin

My experience was great! Everyone was so helpful and friendly. My salesman Mike Heintz was awesome! Looking forward to doing more business with everyone in the future. Oh yeah love my cx30!

NH Person

I bought my car at a nearby Mazda dealership in Nashua, and was unhappy with their quality of service. When my car started making odd noises and not driving right last month, the dealership where I purchased it couldn't be bothered to return my call. I brought it to Werner instead, and I'm so glad I did! Everything was covered under warranty, and despite a few hiccups, these guys did a great job. I'm going here from now on! Thanks, Ken!

Sinea Juneau

I can't say enough great things about Werner Mazda! We just bought our 3rd car from them last night! I wouldn't go anywhere else to buy a car! Eric and Rich made it so easy and quick. They are both awesome, down to earth and helpful! The service team is also amazing! Pat is the only Technician we trust to work on our cars, always does such a great job! Thank you again guys!

Kirsten W

The car buying experience at Werner Mazda was low-stress and straightforward. The whole transaction, from trade-in value to financing, exceeded expectations. David Lee was super welcoming and confident without being pushy. He was fun to interact with and professional. I absolutely recommend Werner Mazda.

john ferris

We had a phenomenal experience from beginning to end. The entire staff could not have been more accommodating or helpful. We bought a beautiful Mazda CX-5 and are thrilled with the sales, managers and financial guidance all the way through. Btw- they gave us a better deal than Carmax on the trade in- more than fair- a great dealership

Brittany Rice

I had an exceptional experience with Joe when purchasing my 2018 Mazda Cx5 - but what I am really writing for today is the support and service I received a few months after purchasing my vehicle. Unfortunately, my car was vandalized and all 4 tires were destroyed. Upon calling Werner Mazda they immediately took care of getting my car towed, and used my insurance claim number to set up my rental car for me - honestly taking on the brunt of all the work. During an extremely irritating and quite frankly emotional situation, they went above and beyond to solve this terrible situation for me. They were so apologetic and helpful along the way.

Kayleigh Clancy

Always a great experience here at Werner Mazda from buying a vehicle to servicing your vehicle! Friendly staff who want to serve you the best experience! Go see Cam in sales and he will guarantee you a great experience!

Russell Hilliard

We had a great experience dealing with Mike Heintz. We were not sure what we were looking for in a new vehicle and Mike took the time to answer all our questions. He was informative but not pushy. Thanks for helping us out.

Deborah Gatta

Buying a new car is always a challenge as you want to walk away feeling that you got the best deal possible. Rich, David & Jay were patient and pleasant while working through the numbers. David did an awesome job showing me how to use the navigation system in my new Mazda CX5. There is a lot of competition out there, but this dealership is definitely one to consider if you are in the market for a Mazda.

Joe Zucchi

Brought my Mazda in for service and was very impressed! The service team was very kind and helpful and did not try to push any sales. In the waiting room there was a wonderful massage chair along with a Keurig machine with variety of coffee flavors and also many healthy snack options. My car was served properly and quickly and they even washed and vacuumed it. Very happy! I highly recommend Werner Mazda.

Ben Thibodeau

I had a excellent experience shopping here. They offered me a fair value for my trade in and didn't play games with me like some other dealers do. I really like the interior of Mazda's vehicles. This is what you look at while you are driving so it's important to have this be done right.

Mark Tango

I was looking for a new vehicle for some time and had been to many dealerships trying numerous smaller SUV's. Some dealers wanted to spend 2 hours of my time with getting the right car "Fitment" which I thought was a waste. Now I had everything ready, copy of my licence, KBB estimates on trades and car pricing. I met Cameron L and he saw I was ready and simply pulled up the car I was looking at and said take it for a ride. (No uncomfortable dealer ride along) Came back and basically went over numbers for 10 minutes and made a deal. Financing is simple if your tier 1 credit and they will search for the best deal. Less than 2 hrs in and out driving home in the new vehicle. Had to return for a few minor fix up items and that was done no cost. Best of all this is a dealer that will wash and vacuum the car after service!!!! This is a huge plus! After dealing with a Ford and the poor level of service at every service appointment this was quite a refreshing change. I went in no nonsense and didn't want to speak to leases or be pushed in a more expensive direction. As hard as I was at first they responded exactly to what I wanted to do with all smiles. Its real hard to find a dealer that cares but these guys did it.

Abdul Ahmad

Love the service at this location and ask for Matt

Michael Shannon

Great experience here. The team was very respectful and knowledgeable. Joe Murphy (sales rep) new everything about the vehicles we looked at down to explaining why engine and rpm fluctuated the way they did and the benefits of that. He even took the time to X out pages of my manual that didn't pertain to my model! I'm Glade I stopped by. If you're looking for a Mazda Werner Mazda is the place to go.

Melissa Levesque

Even though I was late showing up to my appointment (at the end of the day!), the service team was so nice and even asked me if there was any additional work that I needed! They changed my oil, rotated my tires, and washed my Mazda. Also, I went to the Grappone in Concord to have it serviced last time and they were no where near as good as Werner! So even though I live in Concord, I always make my appointments at Werner Mazda.

Scott Giles

This is the second car I've purchased from Werner Mazda. Joe has been my sales person for both. He's been amazing to work with, really put the effort in to finding the right car at the right price that fits your needs and financial situation. Highly recommend you ask for him when you go in. Rich, the general manager is fantastic to work with as well. Really goes the extra mile to make the deal happen and puts the customer first. Something really hard to find in this business. If you're considering buying a Mazda, Werner Mazda is the place to go.

Kurt Steinbrecher

Cameron, Jay, and Rich... Thank you for an excellent experience. Thank you for giving us straight and helpful service on our cx5. This was by far the best buy experience I've had at a dealer. EDIT 11/19/21: Cameron Landry, Jay Trabucco, and the rest of the team. Who would have thought we would be 5 cars deep with Werner Mazda. Keep them coming we loved all of them from the CX 5 we started with to my newest edition the Mazda 6 Carbon Edition.

Donna Colabella

Werner Mazda is the best. The staff is gracious, thorough, and knowledgeable. Every feature of my CX-5 was explained to me by Cameron, and Jay was very efficient and friendly. I would recommend Werner to everyone. They have a great product, a great facility, and I have a great car!

Ron Parodi

The car buying experience was made easy and went smoothly....everyone was respectful and professional. The three star review comes from when the paperwork was signed and vehicle paid for and was getting ready to leave, I was handed only one key....I guess after spending $22,400 on a 2016 vehicle I expected two sets of keys. There was no offer to get me another key or at the least get me one at a reduced rate....nothing...just sorry there's only one. This, after an overall good experience, just left a "bad taste in my mouth." So, as of now the least expensive Key I can find is $200.

M M

Very professional dealership and easy to work with in getting into a new vehicle. It is evident from the start that they are in it for the customer and not the bottom line. Not once did I ever feel I was being taken advantage of or seen as a source of profit. They truly want the customer to have a great experience and the vehicle they have researched and worked towards. Need more stars!

alc

Nothing but great things to say about this dealership. I really trusted my salesperson Joe and felt that I was being taken care of. I love my new CX-5😊 …

Brady Bundzinski

I was in a rush and ordered a few bolts from the parts websites and after ordering it was giving me the " this is probably going to take forever to arrive vibe" in the checkout section, but I was pleasantly surprised when the parts arrived sooner than expected, cheers :)

Félix Antoine Fournier

I was driving back home to Canada, my car started to make an unusual noise that could have been many different issues. I was forced to stay at the hotel next to Werner Mazda but it was all worth it. They found the issue quickly and did a full inspection. My tires were the issue and a simple alignment helped a lot to reduce the noise. Jessica who helped me reassured me completely that it was still completely safe to drive keeping the tires but recommended to change them soon, which I fully agree. Amazing service and quick response. If you need service for your Mazda and are looking for a team you can trust, look no further! Thank you!!

Jen Hunt

Everybody I worked with was friendly, honest, personable and knowledgeable. Unlike other dealerships you didn't feel like they were trying to "pull one over on you" at Werner. I enjoyed working with then and would recommend them to anyone.

Brittany Ordway

I had my first time car buying experience at Werner Mazda in Manchester and it was wonderful! I have always heard awful things about going to buy a car and the Werner team made me feel 100% comfortable and were kind and willing to go above and beyond to make the experience nothing short of amazing. Thank you guys again for all your help, especially Cameron!

Casey DeYoung

I recently brought my car in for it's first service and it was a seamless experience. I dropped the car off the night before and it was ready by 9am the following morning! I have had the best experiences working with the people at Werner Mazda.

Sempre Musick

The car search was very stressful for me. The atmosphere at Werner Mazda was easy, no feelings of being pushed to buy. I am grateful to David Lee who patiently helped me to make my choice. Two days later David guided me through the owner's manual answering numerous questions, and driving with me until I felt completely comfortable. It is great to have a support from your consultant. Thank you, David!

Lura Pratson

November 2018, we leased a 2018 Mazda CX5. In 2016 my boyfriend and I test drove several small SUVs, including the Mazda CX5. He is a very tall man. I am an average female. Over the next 2 years, we researched, test-drove, and worked on our credit. Our final decision had come down to Volkswagen and Mazda. Nov 2018 my boyfriend and I, along with our friend, drove to Manchester, NH from VT in seek of our next vehicle. Cameron was very kind, patient and knowledgeable about Mazda. Our decision came down to whichever dealership would offer us the best deal on the car of our liking. During the years we researched all small SUVs, we had both countlessly agreed the Mazda CX5 was the best fit for his height, my comfort, and our needs. Cameron and the Sales Manager worked with us to get us what we wanted (CX5), at the price we wanted/needed. The Finance Manager was so kind and helpful in providing tips for continued credit building skills. Everyone was so easy to work with. We even joked that our crew was similar to a scene from "It's Always Sunny in Philadelphia". Our purchasing experience was exceptional!! Cameron offered to show us things in the car: all the how-to's, gadgets and things. We kindly declined as we were hungry and eager to drive home to VT. In hindsight, we should have allowed him the time to show us things, perhaps he and/or we would have noticed that the gas tank was at 1/4 and wasn't filled as agreed upon. Upon leaving the Brittish Beer Company (recommended to us for dinner just next door) we realized the gas tank was at 1/4, the dealership had already closed, we texted Cameron and he immediately sent out a gas card for the value of the gas. We arrived at the VT DMV and due to VT tax, the amount Mazda had paid for was not what the DMV valued the sales tax at. We informed Cameron by sending him a copy of the receipts and asked if there was anything Mazda could do to fix the simple mistake. Mazda honored the sales tax and immediately sent out a check for the difference. The best part of this experience was that although everything was not 100% perfect, the Werner Mazda team was kind, courteous, prompt and honored all of their promises. We are looking forward to visiting this Spring/Summer for our free oil change! :) We have no regrets about our lease vehicle, and will absolutely recommend anyone looking at small SUVs to go to Werner Mazda as they are an amazing crew of people and will bend over backward to help you.

Dawn Crim

Hubby and I are newbies at this dealership for service. So far, both cars have been in. Wow. Everybody is so friendly, knowledgeable....and the BEST part? The mechanic working on your car sends you a video introducing himself and records while the car is on the lift - pointing out the areas that need to be addressed. It is like you are right there with him. I guess it is something new. How cool is that? It totally eliminates the nagging thoughts that customers tend to walk away with..."Did I really need that done to my car?" We love our Mazdas and we love Werner Mazda!!

Pete Lecours

My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, courteous and knowledgeable. We get the same great service for our Mazda's scheduled maintenance at the service desk as well! Highly recommend!

Emma Spitzer

Service is so good, I travel from out of state for it!

William James

Greatly appreciated the use of a C-5 while you had my car. Kept me up to date on the progress of my repairs. Everything works fine now.

Cori Michals

Extremely fair and friendly. It's a challenging time to buy a new car but despite that I felt well taken care of. Highly recommend Cameron in sales.

fred lanza

Basically bought a new Mazda 3 over the internet with a few phone calls added in. Only time we visited the dealership was to pick the car up . We were in and out of there in probably less than an hour. Nice people to deal with. Would highly recommend.

Ralph Roman

My experiences with Werner Mazda have always been top-notch. If buying a car for myself or a family member, I always come out impressed with the service..

ME BRusso

"2 day old new vehicle major warnings, would not acknowledge." The initial sale went perfect, the salesman, and finance mgr. were very pleasant and helpful both before and after. However, the 2nd day of driving. I got Master Warning Error messages, about cruise control problems, and warning about SBS brake/MRCC, also the rain sensing wipers stopped working. I paid over $30K for this vehicle that I only had for a total of 9 days, in which I had to bring it in for service on 3 separate occasions. Here’s the kicker Werner told me they do not know how to fix it, and didn’t think they can fix it, but would keep trying, and wanted me to keep it? Obviously, I didn’t want this lemon of a vehicle and asked for an even exchange. Werner didn’t have the color I bought, my only choice was pay extra for a color that I didn't want or like, or take back the problem car and they will continue to try and find out what’s wrong with it. But here's what really upset me, the insolent tone of voice salesperson Nicholas used while completing the exchange documents. He vehemently expressed how they did me a favor by swapping my defective vehicle, he was very aggressive, argumentative, rude, kept turning it around on me, repeating over and over again “we are doing you a favor”; when I asked what this favor was he slammed the paperwork down and angrily left the room, would not answer my question. (Also, when I expressed how businesses stand by their products; he replied "they won't take back something that wasn't broken", obviously I would never think of returning a product to a business that was not broken, just another assault on my integrity) I wasn’t asking for anything but what I already paid for to be in perfect working condition. All they had to do was take ownership of selling me a defective product, but instead tried to blame the customer? There were other "Unpleasant" situations that occurred within the 9 days, but it's too detailed to write about. *(note: this rude employee was the only one I encountered. Everyone else at Werner Mazda were pleasant, very courteous, our salesman Jake, Jay in finance, and Rich the GM, they all tried very hard to help, with genuine concern.)

Ann Remus

I came into the showroom hoping to drive a Mazda CX-5 to start my car search. Worked with Dave Lee, who was very helpful in helping me understand the various models of Mazda CX5's. I drove three and never sensed I was taking too much of his time. He and Rich Hammond helped me narrow down which I really wanted and which were more than I wanted or needed. I ended up with an excellent car. I did not intend to buy a car the same day, but because I wasn't rushed or pushed in any way, and was given time to think it out well, happily did! Love my new Mazda. Jay Trabucco was the finance person - not your typical pushy one who wants to sell you all sorts of products and warrantees you don't want, but again, a helpful and straightforward guy. With all three of these men I felt I was dealing with people who are honest and genuinely helpful - not the stereotype of a car salesman. They are giving their titles a good name. Thank you to all three. It was a great day!

Danee Dalphonse

I knew which car I wanted, the Mazda CX-5 (love it!) and called and was greeted with someone willing to listen, work with me, and help me get it all done in an organized yet informative process. I truly cannot say enough that the entire process was actually enjoyable, less than half the time ever required to complete a purchase, and I did not in any way feel taken advantage of. The finance/paperwork time was efficient and Jay was patient with my questions and did a great job explaining everything. The manager took the time to chat with me and ask if I had any other questions as well. Huge thanks to the awesome staff for such a great experience! Super appreciate it!!

Brianna Pelletier

Always my go to Mazda Dealer! Bought my first car from them in 2019 (2019 Mazda 3) which I unfortunately totaled in an accident, so I went back to them and got a 2021 CX30. Went back to the same salesman as before, Cameron who made the process so quick and easy both times. Thank you Werner!

Ken Drew

Being underwhelmed with the Mazda dealer in Nashua allowed me to find Werner Mazda. My interactions with them have been nothing short of what I expect from a dealer. They provide the proper attention and have worked with me to solve some minor issues in a very professional way. The service there has always been first class. I strongly recommend Werner Mazda for all you MAzda needs.

John Murray

My first time buying a new car and sales the rep was very considerate. Some other dealers were just trying to throw me in cars these guys seemed to understand I knew what I was looking for and were not too pushy or anything.

Mark Smith

Visited Werner looking for a relatively "new" CX 5 and had the pleasure of working with Rob Hering. Rob was more than happy to show me the vehicle I ended up purchasing and answered all my questions openly and explaining in detail why a certified pre-owned would be a better option than buying from another non-Mazda dealer. The entire process could not have been easier and without the high pressure tactics which certainly helped to seal the deal.

Kevin Roll

Werner treated me great on a new car purchase 3 years ago, and the service department has always been excellent. However, when I went to trade that car in for a new CX-9 a few weeks ago they totally ripped me off on the value of my trade-ins. I'll be taking the new car somewhere else for service.

Anthony “Tony_S” Scenna

Had my CX9 in for routine maintenance and small repair. Dillion in service was great. Kept me posted through the process and went over everything in detail when I picked up. Highly recommend the team at Werner Mazda for all your vehicle needs. Thanks Again!

Sofrona Zane

Service department is 10/10. Good prices, excellent customer service and not out to rip you off. They did my cynthetic oil change for $40, diagnosed an issue, verified it was covered via Subaru warranty and put me in contact with another outstanding service department at the Subaru dealership in Hudson (don't go to the Subaru dealership in Manchester / they're a 0/10). I'd recommend this Mazda service department to anyone!

Bill N.

Update: Worked with Mike, pleasant person to work with and the staff were very nice. I looked at the used mazda 6 2014 Touring - I did not like the car but I did test drive a 2017 Mazda 3 Touring Pre Certified and I liked the car. Ended up buying a car but I had some do's and do not's applicable to dealerships. Pros: - Pleasant to work with. Not pushy. Very genuine to do business with its customers. Gave me a good trade in value for my Kia. Cons: No customer incentives when buying Pre certified or new. Such as free oil changes, state inspections. Total understand this from a business perspective. I've seen other dealers offers this. You get some neat snacks while you wait though... - Car did not come with navigation sd card I will have to purchase one on my own. - Extended Warranty = discussed with their Finance guy and I said the extended warranty is through a third party. Says its not but WarranTech is considered a 3rd party provider and not part of mazda. I wish I looked into this further because the warranty service has extremely bad reviews and I have to keep paying the extra $40 per month even though my factory warranty is valid until 36K. On top of that, I made a mistake of buying the ext warrant and added that cost on top of my loan. BIG NO NO on my side. Either opt out of this OR purchase separately. - Documents and Fees ( admin fee ) Asked what this is about. I know what this is but I wanted to see what they would say. They were quick to a answer but very quick to get me skimming over that to the next detailed breakdown of the cost of the vehicle before purchase. Could not get this waived. - Forget about getting any sort of additional discount. Dealers want their money. They gotta make their sale. There's no way around it. Customers lose ( unless its end of month quota ) . Honda Barn gave me 3200k off their 2018 Civic Sport. 0 miles. Werner gave me about $400 off ( but I gotta give them props for giving me a decent trade in ). Plus, the advertised price was not discounted well, miles were already driven before I bought it and I came out buying a car that I could have purchased a 2018 , brand new instead. Conclusion & Advice: Dealers make their money off ext warranties and mark up sale of their vehicles. Don't mention any #s yet, talk about how the car is a fit for you, not about your wallet. Talk money in the end. If you're not getting what you like with the deal, walk away to shop somewhere else and see your options. I don'tr regret anything here, although I fear about the reputation of WarranTech as it got thousands upon thousands of bad reviews. I still recommend these guys though. Just walk in smart and confident.

S H

Let me start off by saying each individual I spoke with were expert in gaining rapport. 10/10, would definitely recommend. My husband must have came in to speak with Nick 4 times, asking for pricing on the same Mazda each time. Nick is such a stand-up guy. Each time he would accommodate by providing a print out of pricing to include various figures depending on how much my husband said he would put down. Nick never pushed my husband or tried to pass him over to a salesman. Instead he had an attitude like, "Here comes that persistent guy asking for the same pricing on the same car again. Here you go man, see you next week." Nick is the anti-pusher. Nick is the man. Then there is Rich. He is the other big shot at the big table who gives the salesmen pricing breakdowns when they're trying to close a deal. Except Rich is one of the most warm and welcoming general managers you could come across. He has an approachable, welcoming demeanor - not easy to pull off at a car dealership. When my husband continued to negotiate back and forth with our salesman, Rich came straight over and spoke directly with us. That was a first for me, as the other managers at the 3 other dealerships we went to only came to meet us when we said we wanted to think about it. (Typical micromanagers by the way, can't trust that their salesmen covered all corners and can't handle that a customer wants to sleep on it.) Once we shook on a deal, we met with Jay in finance. This guy knows his stuff - you can tell he's done this before. His organization in presenting what is a daunting amount of paperwork is flawless. Finally, I want to recognize Joe, our salesman. He is the King of product knowledge. Also extremely patient, as you need to be to deal with my husband. He didn't hover over us while we checked out the car and he was not afraid to leave us alone to talk (actually he suggested it). You know, when you make a big purchase, you are not only buying the vehicle, but you are buying in to the person selling you the vehicle. Joe made that easy.

Denise V.

I have had all of my car-work performed at Werner Mazda and I am never disappointed! I arrived a half hour early for my appointed time and they took my car in early. I waited less than an hour for my inspection, tire rotation, and oil change. I really appreciate the speedy service!

Ryan Chen

We had a good experience here. Do be aware, they do give good prices but we had to work for it in terms of negotiating. These guys have a good selection of inventory and seem to move quite a bit of volume as well. Do your homework before you go in, have a target buying price and you can walk out here with a pretty decent deal. Salespersons and finance guys were all great to work with, very nice people.

Brad Carter

This was one of the fastest, best car buying experience I have ever had the pleasure of being a part of. From the minute I pulled on to the lot until I left they treated me and my kids great. They didnt take my 7yr olds 5 dollar offer for the new CX-3 inside but we all had a great time, and I scored a great pre-owned CX-9 for a fantastic price and rate. I look forward to seeing the service department and returning in the future.

Andrea Soucy

The service department at Werner Mazda is always friendly, fast, and full of knowledge. Every time I bring my car to Werner I know that I will receive the best service possible at a fair price! I also feel that the service department at Werner is trustworthy and reliable; two very important qualities in a service department!

Maria Montero

Cameron and Jay could not have made my first car leasing experience any better! They are straight to the point, no bait and switch. Highly recommend them and this dealership!

Ceu W

We worked with David, Nick and Jay and they were all very professional, friendly and thorough, they made buying a new car a great experience. We really appreciated the extra time that David took to go through all the features the car has and how to use them.

Zeke

I am selling my 2009 Miata and thought it would be a good idea to have the service department at a Mazda dealership look the car over and change the oil and air filter. The car seemed to be "dragging" recently so figured it couldn't hurt to have it checked. Glad I did, and glad I went to Werner Mazda. They quickly discovered that my left front caliper had seized, practically locking the wheel in place. They even texted me a video of the technician, first showing the issue with the caliper and then checking off several other inspection points. Service rep, Ken Armstrong, notified me of the problem and gave me some alternatives to get the car back on the road. I finally chose to have the rotors, calipers, and pads replaced on both wheels. Ken was great in directing the work and keeping me informed of my options and cost. He said they would have to order parts and could have the job done in two days. In the meantime, he gave me a loaner car for free. How can you beat that? Needless to say the work was done on time as promised and the car rides like a champ again -- thanks to Ken Armstrong and his team. Great job! Five stars!

Roly Fisher

Werner responded quickly and accurately to my request for an internet quote on a 2016 Miata MX-5. An appointment was made for the next day and my salesman met me at the door. He knew the answers to my questions and gave me several options in regard to financing. He introduced me to the gen'l manager and we had a good conversation about both cars and other things. Their price and interest rate was extremely competitive and an hour and a half later I completed the paperwork on my new car. I was told the car would be ready for pickup by 11 a.m. the next day. Because of threatening weather I asked if it could be ready any sooner and I was told to be there an hour earlier and I could get it then. It was ready before the snow hit! This is the 7th new car I have purchased and the experience at Werner would definitely bring me back in the future.

Brittany Carmody

My mother and I both went into werner trying to find a good deal. Cameron the sales guy was so polite and I never pushed us. We both came out with brand new cars and it was such a pleasant experience! Thank you Werner Mazda!!!

Eric Benson

Cameron Landry helped us through the entire process with no bumps. He Ensured our 2020 was fully detailed 2x just to be safe. Thank you for everything you did. Go visit Cameron and receive top notch service and expertise.

Britney DeMarco

My husband and I had visited Werner Mazda to browse the Mazda CX-5s where we had the pleasure of working with Roger Turnquist and Rich Hammond. Roger took the time to answer any questions we had and took the time to go over all of the options. Never once did we feel pressured or that we were trying to be sold something more than what we needed. Great experience and we love our CX-5! We would definitely recommend both Roger and Werner!

Rob Saulnier

Found this Rav4 online and worked with Robert Hering to purchase. On the phone I assured him I didn't want a car with any defects and had him check the vehicle out for any and he assured me the vehicle was perfect. I live in Dover, NH and had to pay someone to drive me an hour to get there. When I get there it is dark, dreary, and wet so I did not notice these on the vehicle. The vehicle had been on their lot for 55 days so they obviously had to know the condition the vehicle was in and had been aware of these scratches. When I finally got the vehicle into decent light I noticed them an of course was very displeased. Spoke to management and they did give the me the option to return the vehicle which is fine but when you already got rid of your other car to get this one, drove it back, registered it, and would have pay for another ride to go through the head ache of returning it, you really hope there is another option. The team is now splitting the cost to fix the scratches which I am satisfied with. Had to bully them a bit to get this done but at least we reached a solution.

Corey Tess

I bought a car here yesterday. The sales guy Dave was excellent. Definitely a good group of people to work with to get a good car with not too much BS involved. If you're looking for a Mazda definitely give these guys a shot.

Allison Mangels

Easy to make appt for a date I preferred. Work done efficiently. Service rep called me re: a part that Mazda recommended replacing. I drive long distances and feel they keep me & my vehicle safe.

Uzi Khan

The service department is probably one of the best I have ever dealt with. Been going yhese guys for a couple of years. They are honest, reliable, friendly and don't push recommend services sales. Also, they don't offer gimmick services like other dealerships in the area. Highly recommended. Don't use the message chair on the waiting area, it will give you lower back pain for the day!

Kevin Wright

My husband and I spoke to Rich at Werner Mazda on Saturday, August 11th. I told him that we were coming in and I wanted options of purchasing out the lease I currently had on my Mazda 3, leasing a new Mazda 3, and possibly purchasing a Mazda 3. We arrived at Werner at 12:10 p.m., found the car we liked, and went for a test drive. When we got back Rich had figures worked up for us. It wasn't the deal we wanted, but we talked about what we did want; came to an agreement on a monthly payment; and Rich went to speak to his higher up. Before I could even get the thought "Here we go" out to my husband, Rich was back shaking our hands saying we had just bought a new car. By 2:45 p.m., we had signed all the necessary paperwork; the car had been detailed; an inspection sticker placed; and we were on our way. There was no stress, no pressure, it was pleasurable. Something that doesn't happen often these days. My husband and I would highly recommended Werner Mazda and if you have the opportunity...Ask for Rich!

Gabriel Paci

Scheduled routine service on CX 5. The service was quick, efficient, friendly, and timely. Always pleasant never a burden visiting Werner Mazda. Free car wash with every service and only $10 for state inspection. We have our Prius serviced here too .. and our Miata.

Luis Medina

Had a great experience buying my Mazda3 from Werner. There was no hassle, no need to negotiate from beginning to end.

David D

Interesting visit. Typical sales techniques. When I told them that I'd have to go home and talk to my spouse about it, the finance/sales manager stated " You know, women like men who are bold." Really? I took my $25,000 dollars for my Mazda elsewhere.

Bob Falco

About three years ago I purchased a 2006 Speed6 from Werner Mazda that had 5604 miles on it. It was a trade they received. From the very start the dealership has made me feel as though I bought a brand new car from them. When I looked at the car the left front wheel had some damage, and they replaced that before I picked it up, and did a 4 wheel alignment on it to make sure everything was okay along with a full detail, if you didn't look at the odo you'd never know it was used. Since then I have had a few warranty repairs on the car, and they happily took care of everyhing. The first one involved the wheels on the car that had some bubbling in the paint. The service mananager called the Regional Rep who told them to take care of it - no questions asked, btw, I had that answer in less than 4 hours. At the time I needed new tires so I purchased them from Werner, the price was the same as TireRack so it was a good deal. I expected to have to pay for mounting and balancing, but they told me Mazda took care of that cost since they'd have to do it anyway to replace the wheels. They could've stiffed me on that but they didn't. I have always had the routine maintenance done there, which has been oil & filter changes, and I always wait for the car. As another person said, they give you breakfast -- a hot one, english muffin with egg, cheese, and your choice of sausage or bacon. Nice huh. And they always wash and vacuum the car before you get it back. The cost of the oil & filter change is comparable to the quick-lube guys, but those other guys don't give you the extras. Last week during my oil & filter change they noticed a very minor leak at the oil pan gasket. I had to bring it back today for that repair. The repair was longer than they originally told me, so they gave me a loaner car which is very good for me because I don't have many options, no family, and my wife needs her car 100% of the time. When they first told me about the oil pan fix they said Mazda would take care of the costs including the fluids, but they wouldn't pay for synthetic oil. No problem I said, I'd pay the difference because it is important to me. Well, another pleasant surprise, when I got the the car back they had put synthetic in it, and didn't charge me the difference. Nada, nothing. I took their loaner down and back to Nashua for a job I had down there, so as a return courtesy I threw $20 in gas in it before I went back. (Werner didn't know this before preparing my bill so it was NOT a quid-pro-quo thing.) My wiife has a Freestyle. When that needs to be replaced we'll be looking at the CX9 if she still wants 7 passanger, if not it will be some other Mazda from Werner.

JoAnna Clarke

I stopped in to just see what their newer inventory looked like as I owned an original CX5. Cameron was very helpful and accommodating and I was impressed how little stress there was purchasing a replacement CX5. Thank you for the positive experience, it will make me want to return for number 3 in the future!

Lieutenant America

Brought our 2016 CX-5 in for an oil change and tire rotation. Jess was excellent and was already for us when we pulled-in. Service took about 45 minutes and the car looked great with a fresh washing.

H Z

Service department is really good. My car is under warranty and had a weird issue. They gave me a loaner and dug into the issue. And they fixed it. I went to another dealer twice before and they did not bother to take a close look. Will come back for more service.

Linda Berger

Jay Trabucco and Jacob Weisberg made buying my new Mazda a comfortable experience. They were patient, answered all of my questions, and gave me all of the time I needed to make my decision. Great people to do business with!

Chuck MacKinnon

This is my 2nd car I have purchased from Werner, I found the sales folks friendly, and attentive, without being pushy. Unusual combination from a dealer. Brooke was great as was the sales manager and the finance guy.

Jim Carlton

Called for a routine appt. Mike scheduled inspection according to my schedule. Inspection revealed additional work. Mike contacted me and thoroughly reviewed the problems and offered solutions. He worked to accomodate my schedule and budget. Received the vehicle as planned and corrections made economically. Mike and the team did a great job. Thank you. Jim Carlton 2007 EXT Cadillac Purchased from Werner in 2007 They do all my work

NADINE BERBARI

Great Service, helpful personnel and Competitive prices. They definitely made our car shopping an easy and pleasant one. We highly recommend them.

Mandy D

If youre looking for a no hastle dealership, this is your place. I needed a car in a time crunch and I went in knowing what I wanted and they made it happen. They have a great team all around from sales to finance and worked with my credit issues so I could get the car I have been wanting for a while. Very pleased!

Ann Slatkiewicz

After a difficult time with the purchasing of my 2014 CX-5 from a 2013, I can honestly say I am quite happy with the result. It was a work on progress for about 2 months I believe, but it finally came to be on February 16th. Joe worked extremely hard to make sure that this was going to happen, stayed in touch with me, listened to my concerns, took them seriously, and I could not be happier. Today, on Feb 22, when it was almost 50 degrees my windows were open and my Dachshund, Casey more than enjoyed the breeze. If my dogs are happy, then so am I. The car rides great and I feel handles better than the 2013 and has more horsepower. I just love it overall. Thanks to all who made it happen. Anne

Ed Costa

I decided it was time to trade in my car and built a 4-car comparison table. It came down to the CX-3 and another competitive brand. Mike Heintz and Nick Flood were exceptional to work with. There was no overwhelming pressure. The CX-3 was selected (I love the car!). I truly believe the most important feature of a car is where you buy it. Hats off to Mike and Nick--and of course Ted Danuski. Thanks guys!

Mark Godfrey

I would highly recommend buying a car from Werner Mazda. It was the best experience I have ever had buying a new car. It is very much a Family oriented organization. Everyone is very professional and they treat you with respect.

Erin Wolfe

Lori is amazing and always is so nice and has amazing customer service skills. Lori is very knowledgeable when it comes to my vehicle.

Dan H

Cameron Landry got me what I wanted. No pressure, let me do my thing, wasn’t an annoying typically sales guy following you around the whole time. Would recommend for buying Mazda.

Ashley Petrosky

Easy process with Werner every time! We are happy 2 time customers.

Samantha Foote

One of the best experiences purchasing a vechile I have ever had. Cameron was amazing they got me an amazing deal and worked with my not so ideal situation with my trade in. I will definitely be back for my next vechile!!

John Fischer

Went above and beyond to make sure I got the right part after I entered the wrong VIN for my car. They could have just shipped it and charged me for it, but they took the time to make sure it was right. Excellent!!!

Andre Basque

At this time there is nothing negative that I can say about Werner Mazda from the buying experience to the first service all was excellent and would recommend them

Kevin Jack

Great experience! I am a Canadian currently living in Manchester. Werner Mazda went above and beyond to get my credit approved as a foreign resident.

Lynn Graham

Thanks to the sales team and service department who went above and beyond to help me out. Especially Nick and David Lee from the sales team. I don't know what I would of done without both of you. I was in a tough spot and could not get my brand new car home . The team at Werner Mazda made it happen.

Hannah Blemker

Great experience working with the team at Werner Mazda!

Koala “Koala” TeaTimes

Very nice dealership. Clean and contemporary with a great parts department. Rachael is an awesome Parts Manager, probably the best I've dealt with on a professional level.

Daisy Zhu

It's really a fantastic experience! David is really awesome and helpful! Got my new Mazda 3 here :)

Jaclyn Hieken

I always get an appointment when I need one, service is quick, convenient, thorough, and friendly. I've never been disappointed. Plus a car wash and vacuuming is always included!

Chaitanya Misaal

Great team. Whole team takes good care of customer needs and constraints. Thank you!! I would recommend them to my friends anytime.

Paul Doran

Family owned, Mazda vehicles only dealership, which is customer focused. Always have been treated fairly by all service personnel, from service manager to service writers.

Mike Morse

Low pressure, no "market correction" Experience was fast and enjoyable. Would definitely go here again.

jerry deutch

Couldn't be happier with my CX9 buying experience. People were great and buying experience was hassle free. But I knew that because this is my second purchase from Werner.

Teal Murphy

Dominic was great! I appreciate his knowledge!

Chris Blowers

Hands down best experience at a dealership, well worth the 90 mile hike there.

Cait Luciano

Cameron made the switch from my old lease to my new lease so easy! cant thank him enough

Jon Goldberg

Car serviced this morning. Staff is great, friendly and attentive. Oil change, tire rotation and recall service all in one hour with car washed and vacuumed.

Brian Stumm

Excellent experience in leasing a CX-5. Very little hassle and was able to get it done in the time frame we wanted.

Scott Silverstine

I picked up a 2015 Mazda 3 Grand Touring at this dealer the other day. Their customer service staff was very accommodating and friendly.

Cheryl Solano

Their Service Dept is the best I have ever been to! They are honest, professional, knowledgeable and extremely helpful! They always go above and beyond! Recently worked with Ken and he was wonderful to work with!

Raylin Wiggin

Helped my brother purchase a car from an amazing salesman Joe here. The experience was wonderful and he really took great care of us!

Harvey Husted

I have been very happy with the service. I have been able to make appointments with short notice. The staff is always pleasant and easy to deal with when I arrive for drop off and pick up.

Adam Garbacz

I've never shopped for a car here, but I got a cheap inspection. Everyone was extremely nice and I didn't feel like I was being sold anything I didn't need.

Tom Ryan

The service was great i needed a big job done and needed my car to go on a vacation trip in less than a week and they completed the job in plenty of time and saved my vacation Thanks Werner

Shelley Kesselman

Very friendly, very helpful and competent!

adam salem

When our deal didnt workout Jimmy the sales manager was very understanding and gracious even taking the car back that we drove for a couple of days. Very honest and friendly staff especially Jimmy ! thanks we ll be back

L M

Awesome experience. Cameron was fantastic! Would highly recommend. Very pleased all the way around. Very fair & pleasant. Did exactly what they said they would.

Christine Pingree

The work was done over a hour sooner then promised. When I went to pick up the vehicle it was a very quick and easy process.

Jessica Kychler

Excellent service! Easiest time I have ever had purchasing a car. Highly recommended.

Simon Sarris

Bought used here. Efficient and straightforward. David was very helpful. Would definitely buy from them again.

Robert Alamshah

Excellent service, comfortable lounge, clear explanation of services performed. Video of under carriage made decisions to repair easy.

Melanie G

Best deal ever! Best experience purchasing a vehicle. Definitely recommend. Make sure to ask for Rob!

Shawn Harty

Excellent staff, low key, good trade in value, hassle free !!!

Esther Varnum

Ryan was very helpful answered all my questions, they offered to let me take the car home for the night while i digested finaces and other things to make sure i was finacially suited t=for the purchase overall a good experiece

Ovandy Ledesma

Really nice dealership The guys are very professional.

Regina Carr

I needed an oil change, and the service department was backed up.....and yet they managed to get me in.

Pratik Sarode

I found best price for my CX5 in New Hampshire. Staff is friendly and helpful.

Jeff R.

We had a great experience purchasing a CX-9 from Werner.

Brian Gray

Fantastic customer service. Prices for basic service are reasonable and the dealership is very accommodating.

Scott Gregoire

Best price around, awesome deals, great service. Will drive out of state to get you your car. Cam hooked it up.

bear20001

the service dept is awesome no appointment they took me right in and out the service people where very knowledgeable with their job and had a big smile

Mark Kidd

Always great service.

Matthew Brown

Friendly knowledgeable staff, my only complaint is the prices for parts, but that should be expected when ordering from the dealership.

Non Ya

Excellent customer service.

Anderson Maestre

Got me in there, asap. Patched my tire, and sent me a cool video of the inspection.

Rachael Beauchesne

The WHOLE dealer is just fantastic! Thank you for everything!

Chad Miller

Love this place so much that I bought two vehicles this year! Great prices and easy to work with.

Darnell C

Long time preferred dealer, long drive but excellent service. Excellent staff, excellent techs, in and out service

John Guditis

Appointment took too long to secure. But service was good once I arrived.

Amy

Exceptional customer service! Everyone here goes above and beyond to make sure all your needs are met.

Julie Wallace

Always very professional and super friendly. Prompt Service and gets you in and out quickly.

Drewcifer

Excellent service staff and always a quality job. I'm not treated like someone just off the street, but rather a valued customer.

Edward Frost

Solid sales people., let down by variable service department. One service person in particular couldn't care less.

John MacDonald

Level A service oil change and tire rotation, in and out in 45 min. Car was washed and clean, Nice Job.

Arlene Cody

My favorite dealer. Easy to buy and service. Service with a smile!

Daniel

Cameron is the top salesman!

Peg Billetter

Was a very easy and efficient car-buying experience

Ryan Clark-Manseau

Such an awesome and fun buying experience. The staff was conversational and still efficient.

Charles Tartarian

Great service and they even wash your car. Great. Place for service

bruce hegstrom

I love Mazda cars but not thrilled with this dealer

Nicholas Seldon

Very pleasant buying experience with Cameron and the sales mgr.

Lynne Monroe

Awesome! Cameron Landry is the best!

nelson farr

excellent service,in and out on time,washed and cleaned,great car .

Donna Coppola

wonderful service as usual Always very informative, efficient

Kelly Lebor

Love my new Mazda 3. Thank you, Joe!

Michael Beaule

Service staff was patient, polite and quick. Took care of everything.

john turlis

Great dealership, great place to do business

Lj Conole

Very good buying experience. Exceptional price.

Kim Flynn

Always great service and they the are professional and very polite

George Duke

ONLY BEEN ONCE. GOT A MUCH BETTER FEEL THAN ANY AUTOFAIR.

David Allen

Great salespeople and a good service department

Rocco Rampino

Great dealership with great salesmen!

Paul Perrault

Very good so far

Jane Pollard

Went above and beyond when I had an insurance claim.

Mike Gioia

I was happy so far with service.

Wayne Machado

Great Experience with the service department

Mike Marchetti

Accommodated me very nicely thank you

Jacob Simmons

Great place

william king

Very good service and sales

John Michaud

Very good service

Amy “Left eyez” James

Ryan is amazing!!

ENF EbbnFlow

Fantastic!!!

Alex Medeiros

Overall I had a great experience getting a hard to find CX-5 Carbon Edition Turbo. Mike was easy to work with and always there for any questions myself and my family had. The only complaints I really have is that normally after buying a car (especially New/Certified) you are given a full tank of gas, but I was only given like 1/3 of a tank. This was a bit unexpected and cost a star in my review. We also negotiated rubber mats into the deal, but only received floor mats and not the rubber mat for the cargo area. All in all, it was a typical dealership experience and I can’t complain. Very happy with my car!

Gabrielle Vignola

Seriously the best car dealership around. I have now leased two Mazdas from Werner, and have had a great experience both times. The finance and sales team work quickly and diligently to find the perfect car for you with a great price. I was in and out in less than two hours! They also have one of the most full car lots in the Southern NH area, so you can be picky with which car you want! Special thanks to Jay and Tucker for their help with my new CX-5!

Rafael Gonzalez

Salesman David Lee was great explaining all the functions of the vehicle inside and out took his time and made sure we understood it. Finance assistant Jay was also great on explaining the paperwork. Great experience

Amy Chhom

Cameron was efficient, professional, and no pressure! Thanks for the great experience.

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