Reviews of Ira Toyota of Manchester. (Car Dealer) in Manchester (New Hampshire).

Ira Toyota of Manchester

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Car dealer

Toyota dealer

33 Auto Center Rd, Manchester, NH 03103, United States

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Information of Ira Toyota of Manchester, Car dealer in Manchester (New Hampshire)

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Reviews of Ira Toyota of Manchester

Al Gardella

I have purchased several vehicles from Ira Toyota of Manchester and once again had an outstanding experience. I worked with Muamer Durakovic (Mo) again and he was nothing but phenomenal in his ability to make my purchase smooth, quick, stress free and actually a pleasure. I cannot thank Mo enough for all of his hard work and exceptional customer service. I definitely recommend Ira Toyota of Manchester and Mo to anyone looking to buy or lease a vehicle.

Erin Crawford

I just purchased a 2022 Highlander last night. My salesman was great and the finance department was great, but their cleaning and detailing department is a disgrace! When we showed up to see this car that was posted on their website, we couldn’t find it on the lot. We were told it’s available, but the GM had been driving it around for a bit. We test drive it and the car smelled of stale cigarettes and was dirty inside. We figured it would be cleaned up properly and wasn’t a big deal. We completed all the paperwork and the car was sent out back to the detail department. It was dark out when we left so at a quick look it seemed better, but the smoke smell was still strong. I get into my new car this morning and I became more and more disgusted as I looked around. It’s still filthy with ashes on the driver side door, dirt, dust, straw wrappers and coffee stains in various spots. Nothing was properly cleaned and someone’s ear buds are still in the front dash tray. Great sales staff, horrible detail crew and disgusting GM that smokes in the cars that he wants to sell! Hard to give a referral to anyone when they lack attention to detail!

Ajah Hebert

I brought my Highlander in because of a sound it was making, naturally, it did not make the sound on the ride-a-long with the tech. He looked over everything and was eventually able to hear the sound i was describing and they were able to fix it right away. I appreciate that they took the time to figure out what was wrong rather than say "I didn't hear it" and send me on my way. My service advisor was also wonderful and so easy to work with. Will definitely be bringing my vehicle back here for service!

Adrian Tarape

Thank you Muamer and Steve for the absolutely exemplary service and customer dedication you showed me and my family yesterday. The process of buying car at Toyota IRA-Manchester was honest and fair without any nonsense things I experienced at other dealerships. Muamer even extended his help for my family by driving us home long after their working hours. An excellent customer service that literally goes above and beyond! Toyota should be very proud of the team!

John Griffin

I had to get the car annual inspection done. The inspector passed the car for inspection but listed some work that really needed to be done. He gave me a price which I thought was high. I went to IRA and showed Nick, the Service Advisor, the list. He gave me a quote which I thought was fair and he also gave me a military discount as I am retired Army. I added two things to be done — alignment and mount new rear shocks. Again, he gave a fair quote and all work was accomplished in one day . I am very satisfied and expect I will use IRA in the future ….!!

Lucia Ponte

I bought my 2020 4 Runner two years ago. I had a automatic starter installed in it. A couple of months later it stopped working I brought it back to Toyota of Manchester they had to reconnect the key chain to the truck. So here we are in 2022 and the same thing happen again so I called Toyota of Manchester last week to set up an appointment to have them fix it the woman that I spoke to said that they had to call me back to book an appointment. I thought that didn’t make sense I called back today and I spoke to this wonderful person named Michelle she booked my appointment was very helpful kind knew what she was talking about understood how I was feeling and she did a great job she needs to be recognized for her kindness her knowledge and her sympathy for her clients! Thanks again Michelle

Tim chatterley

I had an appointment to have my windshield wipers looked at and replaced, if necessary. I asked the tech if it would take long (since I live close) and he assured me it wouldn't be long. After a little over an hour I inquired about my truck and it hadn't even been taken in. I was directed to the service manager, Matt. He apologized for the wait and said he would look into it. He had the problem resolved within 15 minutes and even waived the labor and fee for the wipers. I was extremely appreciative and very impressed by how Matt provided customer service above and beyond the normal effort 5 stars for Matt.

Brandon Whitcher

The service tech Jennifer was really great. She was able to help me out and explain everything needed to keep my truck safe and get me back on the road again. It's nice to feel like I can trust the service department and not try to up sell or over charge me.

Jason Mota

Just purchased a 2023 Corolla from Keith at Toyota IRA. He was honest and helpful in selecting the right car for me and made the process easy. Any questions I had were answered and was given updates on the arrival of my vehicle. Highly recommend. Love my car

Tony P

Bryan was an amazing service advisor. He helped in any way he could to lower prices that were large for me and he was great with explaining things and providing support. Waiting area is also very nice with coffee and snacks.

Susan Hurrell

Mondays seem to be busy in every business. Toyota service was running 40 min late by 945am. My wait was pleasant. I had a 5yo and 3yo with me, but the snacks and water satisfied them along with the activities I brought with me. I know they worked hard to finish the oil and tires because I was ready to go before a young man, who had been there 2 hrs, had his car finished.

Marcia Caringal

Service Advisor Jayden West restored my faith with Toyota IRA Service. He made sure that we were getting the best service and value for money. He listened to our concerns and provided us with options. With Jayden, you are in very good hands.

Adriana Ferreira

We’ve had the best experience, they did everything humanly possible to get us the cars we wanted. Customer service is a 10/10, Adam is the nicest sales guy, ask for him and you won’t regret. Definitely going back whenever we need new vehicles. Maintenance wise, it’s a 5 star. Jayden took care of me and went above and beyond to make sure I got the best service. Highly recommend.

Nicole Glaser

I was very well taken care of at Ira Toyota. Gerry was very helpful, personable, honest and professional. The transition from Sales, to Management, to Financing was seamless. No nonsense. I would highly recommend Ira Toyota!

Robin L

Won me over. Being in retail for 20 yrs ,I was impressed as I surveyed the interaction of employees with customers including my own.Bryan Bell was gracious,attentive,and quick to respond as well as many others. Because of Bryan I purchased the rust protection and the tech saved me $50.00!A big way to go Ira Toyota of Manchester Nh! Robin Lancaster

Richard Newhall

Both my service advisor, Michael Armijo, and the sales manager, Josh Cozart, were extremely helpful to work a deal on a new Toyota Tacoma. When my 2014 Tacoma had an unexpected major repair; they put together a super offer on a 2023 Tacoma. I have had my Tacoma serviced with Ira of Manchester many times and have always been satisfied. This is my first new purchase and Josh treated me fairly and did do some dealing with no pressure. All in all a good experience.

Jim Lewis

About 2 months ago I started actively looking for a 4Runner Limited. I found a great used option at CarMax, but after reviewing market prices I decided CarMax was asking too much; so I decided to look nearby for new 4Runners. After visiting Ira Toyota of Manchester and meeting with Jason Bailey, I was convinced that I was better off "ordering" a new 2023 4Runner Limited. Jason explained that it could take as long as 2 months for the 4Runner I wanted to be located and shipped to the dealer. Since I was in no hurry, I put $500 down (refundable if I was not satisfied). Working with Jason and his General Sales Manager Bill Kinney, we located the exact vehicle (interior/exterior) I wanted on a ship in transit from Japan, and they were also able to install a few extras I needed. Bill Kinney was instrumental in finding an exact match. The process did take about 2 months, but I am very happy with the result. I got exactly the SUV I would have custom ordered at the price they named in our first meeting. As I said earlier, that price easily motivated me to choose a new 4Runner over the used options available in my area/region. The experience on "delivery day" was smooth... without "bad" surprises and with some pleasant surprises on what was included in the price at the Ira dealership. This smooth experience was a first for me with a dealer, and I've bought a lot of vehicles. Thank you again, Jason and Bill. I look forward to working with you on service, etc. with my new 4Runner Limited. And to all you Googlers out there, obviously I warmly recommend Ira Toyota of Manchester!

Kiran Basnet

Mo Muamer and Brian at IRA Toyota were awesome and easy to work with. Make sure you go and see them when you’re ready to buy a new or used car. Thank you so much Ira Toyota.

Conor Lynch

Jason, Jarrin, and everyone at Ira made my first truck purchase so easy. My test drive was great when Jason told me exactly where to go and to for to get a good feel for it. Jarrin in the finance office made everything simple and easy to understand exactly what I was looking at. Highly recommend them!

Howard Chase

We had 2 trips to Ira Toyota in the past couple of weeks. We were very pleased with our Service Advisor Michael. He was very kind courteous and efficient. We highly recommend Ira Toyota service.

Melissa Desjardins

Working with Mo was an absolute dream! I hadn’t of purchased a new car in almost 2 decades and a lot has changed since then. This was also my first Toyota. Mo was the only one who contacted me via text after filling out the inquiry form online. He was a real person, not an automated text. He always answered me right away with any questions or concerns. When the car came in, I went into the dealership, it was quick and easy, definitely less painful then I remembered when I purchased my first car 19 years ago. Peter in finance was equally as amazing. I felt like they were both honest and personable. Great experience from start to finish!

Kristen Cwiklik

The easiest car purchase I've ever made thanks to Muamer and his incredible team at Ira. My family and I look forward to going every 3 years to get into a new lease. The team has been consistent and reliable. Every time I come back they remember me and my family and go that extra mile to create a bond. They truly care about making buying a vehicle as smooth as possible. Thanks again everyone at Ira.

Luis Xavier

Love the place, got my car, excelente Sales Team, camrys are the best

Colin Ward

Got a used Tacoma here on a really good price. Worked with Jared Dobens in sales and the sales manager Dan Levesque. Both guys were great to work with, didn’t rush me at all and were willing to negotiate a very reasonable deal that I was happy with. Would absolutely recommend working with them and Ira again.

Rick Thorgerson

Great sales team, great financing team. Jenelle got me into a brand new Corolla Hatchback, and Peter sealed the deal. I appreciate the dedication that was put into this deal! Thanks team Toyota!

Lee Breslow

Typical dealer. Sent me a coupon but then said that it doesn't apply to my car. Wanted to charge 3.5 times more. Service manager made good on the coupon so a 3 rating not a 0.

Kim Warnock

I have a 2022 ford escape, since ford doesn't install the mesh cage to protect rodents from getting into cabin filter,Toyota does for all brands. I went to ira Toyota on my son's recommendation. Great experience !

Chuck Paradzick

Thank you Thank you !!! Mike Armijo my service rep, lead me through the repairs done on my Rav4, including the claims process with my insurance company, for the most expensive mouce trap ever. He handled everything and kept me updated through th entire process, the only thing I had to do was set up the claim with my auto insurance and pick up the car when it was finished. To my surprise the car was completely detailed when I picked it up, it was like new. This was a 5 star plus experience and service with IRA. Thanks again, from a very satisfied customer. Chuck P.

Alyssa Richards

I decided to come here after visiting Hyandai dealership and being thrown around in all sorts of ways. Walked in 20 until close and was offered kelly blue book value trade in for my vehicle. Dave was so helpful and I would totally recommend him to anyone. He listens and isnt pushy as hell, compared to other salesman I have encountered lately. Went home with a 2021 rav 4 XLE and I love it!

Vitaliy G

Have purchased from this dealership in the past. Once the deal did not go through because we did not come to an agreement on a price. But they stayed professional through the process. Lately I am servicing my Subaru here (yes Subaru). No upselling, no pressure which is nice. Really appreciate the convenience of online reservation and nice lounge. Complimentary fruits, water, tea and coffee. Nice play area for kids. Overall a pleasure to do business here.

william gray

Worked with Muamer (Mo) Durakovic for the second vehicle purchase from our family, great experience both times. Highly recommend working with him. Service center at this Ira has always been great as well

Katie O

Easiest vehicle purchase we have ever made! No pressure deal! Cleveland was our salesman and he was friendly, professional and knew the Highlander features inside and out!

Maeghann Foley

I never have good experiences at dealerships, but, Muamer made the process simple and easy. He is very knowledgeable and not pushy like normal car salesmen! If you’re looking to buy a car, ask for Muamer!!

One Ride

i came to the dealer thinking to buy Toyota Prius< didn't know that i could get such a nice car that i wasn't even dreaming> luckily , i am very fortunate to meet a guy whose name is Muamer aka mo. Mo is a such a person who knows what to do, I have been in the states since 2000 i have never seen sales person like him thanks to Mo in particular and thanks to Toyota in general. I couldn't get such a nice car without him

valdez Valdez

Sandra in the service department has been the best service advisor that I have worked with in my life. Great customer service, make sure to ask for her for all of your service needs!

Steve Conrad

Sandra in service was very polite, knowledgeable, and a pleasure to deal with. I will be returning to her for all future service appointments on my Tacoma. I highly recommend Ira Toyota and their service department.

Estefania Concepcion

The service was great, just the wait time. Waited 3+hrs. But they ended up getting me a ride to go home since it was going to take longer. I was happy about that.

andy oung

Great service by providing care of maintenance and addressing issues. 10 star out of 5. Will come back too toyota of manchester for its exceptional customer service and care.

Ryan Young

Micheal the service advisor helped me with figuring out my check engine with a technician I can’t remember the name of but I got some really helpful advice and felt that my time as a customer was valued thank you will definitely be coming back

melina stoenciu

The service department was extremely quick and convenient; from scheduling on my app, to getting updates via text. I have absolutely no complaints, and am very impressed! Thank you!

Joanna Wallace

We’re very happy with our Toyota 2007 4Runner! We needed a strong vehicle to pull 2,000lbs and this was sufficient! The total cost was fair and the sales man and Peter were good to work with in the process. Thank you guys for the sale! Blessings to you.

Anna Frazer

Since theres no knife to my head to tell the truth let me spill the tea 🍵🍵 VAL, Mo/Muamer, and Pedro were absolutely exceptional and soared through every obstacles to get me an amazing car. I drove away same day because of their 🔥Hot deals. The customer service was just as good as the servive if not better. I felt welcome and they didn't force me to make a decision

Shannon Stephens

I recently purchased a 2021 Toyota RAV4 XLE Premium from Ira Toyota of Manchester, and although the experience started off a bit rocky, it was an easy, smooth and wonderful experience as soon as I was connected with salesman Muamer Durakovik "Mo." Like all dealerships right now, the new car inventory was nonexistent, which was frustrating, so Mo took the time to find the exact vehicle I wanted & had it shipped to Ira Toyota of Manchester for me. I was hesitant to lock myself in to a vehicle before I even had eyes on it, but Mo explained that a fully-refundable $500 deposit was all it took to secure the vehicle for me, and I could change my mind if the vehicle arrived, and it wasn't everything I wanted. He took the time to get this process started for me on his day off, and he even had me test drive a similar pre-owned RAV4 so I could get the feel of it before mine arrived. The RAV4 arrived four days early, and I fell in love as soon as I set eyes on her. Mo took the time to have the RAV I test drove and the RAV I purchased parked up front and warmed up upon my arrival. Talk about going above and beyond! When I arrived to purchase my RAV, Mo had everything ready, so I was in and out very quickly. I worked with Peter Plansky in Finance, and he was so patient and clearly explained all of my options, answered all of my questions and helped me choose the best payment route for me. Never once did I feel pressured by Mo or Peter. I felt they were doing all they could to help me and ensure I was not only happy with my new vehicle, but thrilled and confident I was making the right choice. Mo has followed up with me a couple times to see how I was liking my new RAV4, which I appreciate the follow-through. Thank you so much, Mo and Peter, for treating me with respect, honesty and genuine customer service.

eric landry

This was by far the best purchasing experience I had ever had. I came here to Ira Toyota seeking out initially a truck. However due to demand it was limited coming in and they had suggested a 2022 Toyota Camry. I was working with a salesman by the name of Mike who went above and beyond. He was very well knowledge with the vehicle and features. We were able to overcome a couple of obstacles with the finance department and I was able to drive away the same day with it. This is by far the best purchase I have ever made and I will definitely be coming back. Big kudos again to Mike for being one hell of a salesman and going above and beyond!

Dakota Leeman

I don’t think I have ever been as satisfied with a dealership like I was with Ira. The moment I walked in I felt safe and important, and a HUGE thank you to Jason Bailey for working as hard as he did to allow me to go home with my new Corolla. Amazing people, amazing service.

Fay C

If you’re looking for a great sales person talk to John Palumbo. He’s super nice, patient, and very helpful and understanding if you’re shopping with your little ones. He’s very prompt to respond and even helped us out a week after we took our truck home!

Todd Heasley

Went for parts. Older gent at the counter saved me about 30 bucks and helped me do the repair on the spot. Excellent. Thank you!!

Sirena StOurs

For the past month I had been trying to trade out of my 2018 Nissan Rogue in order to get something bigger. For weeks, I had been denied by many dealerships in Maine and then I came upon this 2016 4Runner for sale from Ira Toyota. I originally found a dark gray one that I wanted but it was a little too much for me monthly payment wise. Whilst trying to make a deal with the saleswoman, she proposed this white one to me. It had been in a fender bender so its price was about $400 cheaper than the original 4Runner I wanted. She worked incredibly hard to get me into my dream car and I am so appreciative for that. My appointment was for 6pm and I was there until about 10:45pm, both the saleswoman and sales manager stayed as long as necessary in order to make this deal happen for me. Everyone was accommodating. Ira Toyota was the only dealership within 100 miles of me that was willing to work with my situation. Angelia is very helpful, attentive, and willing to put in extra effort to solve problems and make miracles happen for her customers.

Linda Jones

Jayden Did a great job in explaining the bill and itemizing everything what was done to the car. He also was very thorough with showing me my tire that needed to be replaced. Very professional.

Viper Doc

So this experience was my families second with IRA. I really can't say enough about this dealership and it's salespersonel.. The first was with Dan when we were looking for a hilander hybrid. We had a lot of research done and contacts made, but had difficulty given the month was May 2022. We stopped into IRA after striking out in Massachusetts, met with Dan and with a little ingenuity regarding options packages, had almost our exact Toyota not only built but on the way there within 2 weeks. A little service work and it was done. Fast forward to August, in the market for a Tacoma, specifically in an off road package manual transmission. Kept Dan's email, sent a PM and now that he had made manager status had one of his salesmen Muamer (Mo) do a search and not only located a needle in the haystack but propriated it to IRA. Build date scheduled, shipping timeline know. We went fully on line, deposit, followup, tracking and arrival. Rig is perfect for my son, picked it up today. Really can't say enough good things about IRA and Mo. Made a daunting process easy. Cheers.

Avinash Eega

Bill Mazerall was my sales agent here. I recently purchased a car from here and he was so friendly. He took out his time in explaining everything to me. The staff is really friendly there.

Jocelyn Sheesley

I highly recommend Jenelle in sales! She’s very knowledgeable and honest, listened to what I wanted, and never pushed me on anything. She got me in the exact car I wanted, at the price I wanted. It was a great experience all around!

Eddy Gonzalez

Great sales team steve m. Is the man went way above and beyond to get me into rav 4 . Steve in fiance was pounding his contacts to get me a loan even with challenged credit score... i couldn't be happier with my experience there highly recommended to all that are looking for a clean car at affordable rates .

Hasan Aku

Went in to purchase a new vehicle. Sat down with Muamer(Mo) to go over what I was in the market for, and he did his job great. He'll help you find what you're looking for and help you go over all your options.

Keith Jensen

Quick and easy. Car needed to be detailed and new floor mats. Mo did everything I asked and has continued to make sure that I'm happy.

Elie Elkhoury

Simply awesome. We were lucky to work with an awesome salesman “jarrin”. He took the time to show us different vehicles, go over pricing details and loan options. The place is great to bring along kids. There’s a fun play area filled with clean toys. Waiting area is clean and full of healthy goodies. Everyone is all smiles. Would definitely recommend ira of Manchester to anyone ready to purchase a quality vehicle.

A C

I’m not an easy shopper. The crew at Ira Toyota helped me make an informed decision while I shopped around. During my time shopping I stopped at a few other dealerships around town, Ira Toyota of Manchester was without a doubt the better car buying experience. 10/10 would buy a truck here again.

Susan Chenard

I wasn't able to get to the dealership during open hours, so had trusted family members check the vehicle for me, and spoke on the phone with them and Danny, the salesman. Danny was able to arrange with management to have the application started over the internet, the papers driven to me (1.5 hrs away) on a holiday weekend, and have the car ready that next evening. Due to a price drop alert at CarGurus, they honored the price drop between one day and the next, when the papers were brought for me to sign. No questions. Their no haggle pricing worked well for me. Danny stayed in touch by text over the 2 days and even ended up staying late to let me pick up the car after hours on the holiday weekend. Great service!

Jewelee Laws

They really care! I’ve never felt more comfortable and cared for at a dealership. They really want you to be happy at the end of the day. Bill Mazerall is seriously the best and so funny - he really made me feel like I was understood and cared for the situation I was in. I made a huge mistake when I was 19 and got into a car loan from different dealership. I just wanted a car so I accepted a high payment with high interest rate (28%). I ended up not being able to afford it and then went to the option of selling it. Well, because the interest was so high and I missed a payment, it was practically back to the price I originally bought it for back in 2019. Bill heard this story and worked with me. He started by calling the bank and getting my payout quote. Then he found a way to get me out of my vehicle completely, even though it seemed almost impossible! I actually started crying of happiness in the dealership. I mean I am floored with how they treat you here. It’s better than any dealership I’ve been to. It seems like they actually care about you as a person and not just a sale. I couldn’t be happier and more thankful to Bill and the team at IRA IRA - you have massive talent at your workplace. Bill Mazerall deserves a raise or promotion! I will recommend everyone to IRA of Manchester

Joshua Gourde

Came in to look at a specific car that I ended up not liking and left with a vehicle I absolutely love, these guys were amazing from start to finish , I walked in with 20k cash and a 2006 Honda Pilot that was pretty beat, the used vehicle I found was a little over budget with warranty and out the door pricing , but they were able to work with me on a deal and was able to get the vehicle I wanted with a bumper to bumper platinum 1 year warranty an was very happy ,also found a small issue with a tear in one of the seatbelts that wasn’t noticeable unless you really looked , brought it back in and they ordered the part and had it fixed within a matter of 3 days from initial phone call new seatbelt an all , absolutely amazing place to work with , as a dad with 6 kids and a wife I will always check these guys first from now on when searching for vehicles because of the great customer service, piece of mind, and knowledge these guys offer 👍🏻

Madeline Carroll

I went to Ira Toyota to purchase my first car. I was greeted by Mahir Ibisevic, who was polite, attentive, and genuinely cared about making my experience the absolute best! He showed me multiple cars, and made sure that I left with the one that I loved that fit in my budget. I love my 2017 Toyota Camry. XLE. You're the best, Mahir!

Brooke Baron

Our salesman Cleveland was awesome! He was very personable, Ira Toyota of Manchester didn't push any vehicle on us, like other dealerships have. It was the best experience buying a car. Also Peter the finance manager was great too, with explaining everything! Highly recommend!

Lee Adamson

Went in for a pre owned vehicle and had a great experience. I worked with Dave who was very quick to get my trade-in appraised and my paperwork done. Finance department was pretty fast and personable. Didn’t hide a bunch of fees in my breakdown and I feel like I got a smooth and fair deal. There are negative reviews for out of state deals but I’m a KY resident with other issues and they made it pretty seamless

Katherine Wright

We went in for service on a Saturday. We were running a little bit ahead of schedule and the service department got our vehicle in and completed the side step and rain guard installation in a very short period of time and they look amazing!! Thank you IRA Toyota Service Department of Manchester!! We love our new 2019 Toyota Tundra!

Carmine D

Nicholas was great no hassle no up selling with additional service. Extremely happy and they addressed the need for my service

Emily Cwiklik

Highly recommend going to see Muamer! Amazing experience & high quality customer service with someone who knows what they are talking about and knows how to get you the best deal!

Anissa Philippy

Always a pleasure to work with the Service crew at Ira Toyota … I know they are caring for my car as if family is driving!

Kevin O

Ira of Manchester was absolutely amazing to work with. Mike, who runs the entire operation was professional and courteous through and through and salesman Mo was just as amazing A+ !

Thomas Escandon

Easy and quick experience with Ira Toyota of Manchester service team. On time, great service.!

Ron Kolias

I purchased my first used 2013 Toyota Venza having traded my Subaru to another dealer. I started going to Ira Toyota for maintenance and was immediately impressed at how much they have it down to a science. Service was efficient and easy with a spacious and accommodating customer lounge with free snacks and beverages. When it came time to trade in the Venza, I went back to Ira and came away with a new 2019 Highlander. Ira's selection is vast. Salesperson Jen helped me decide between the Rav4 and Highlander (the discontinued Venza sort of fell between them). She was pleasant, easy going, helpful, professional, and honest. She listened to what was important to me, answered my questions about the vehicle, or worked to find the answer if needed. I was upfront about the deal I wanted, the price and the payment. Jen and sales manager Bill worked to meet me where I wanted to be. I am very pleased with my overall experience and would return.

Ornela Casanova

Overall good experience. The buying process was smooth and easy. After receiving my vehicle, there was a problem that needed to be fixed so it got a bit rocky, however they got the work done. My husband and I are very happy with our purchase now. Thank you for making sure we were satisfied. They were professional and fast.

Arianna Burch

I had a great experience with Ira end to end - especially my primary contact/salesperson Muamer. He kept me constantly up to date with the process and delivery, patiently answered all my (many) questions, and was friendly and helpful in person as well. He was even able to help get me another car that arrived sooner - which was a lifesaver since I needed it for work. The dealership was great as well - comfortable while waiting (+snacks & drinks), moved quickly, and the business/loan office was very efficient & patient (even with the usual banking difficulties with large transfers). I bought and financed through Ira (they gave me competitive rates compared to my credit union), and received a reasonable trade in for my old 2006 car. I can definitely recommend Ira & especially Muamer

markus ball

I love the service , the service staff are warm and friendly and the prices are reasonable, I will continue to let IRA to take care of my vehicle

Adam Gelinas

If I could give this place 10 stars I would. John Leedham is an absolute gentleman and true asset to the team over there. He was amazing to work with. I let him know what I was looking for a while ago and he kept his eye out for me. His follow up skills were absolutely impeccable. At no point did I feel like he was bugging me or pressuring me with sales calls. He made this purchase seamless and smooth. I truly enjoyed buying this vehicle which isn’t always a fun thing to do. John wasn’t the only person that made this a great experience. Jarrin was excellent to work with in finance and got me in and out in a timely manner. The icing on the cake was Muamer. He wasn’t involved in the sale at all but what a great guy. Super friendly and made me feel like a valued customer even though I wasn’t directly working with him. Honestly this dealership is excellent and I look forward to purchasing from them in the future. I didn’t just buy a vehicle today. I made some amazing friendships. Thank you Team Ira.

E R

Quick service and helpful they worked with me to get everything done that I needed and wanted waiting area was also nice snacks and hot chocolate kept my 3 year old happy

Sara Marie

We have a newborn so they made the process super easy and we were able to do a lot of the paperwork and credit app prior to picking up the truck! So when we got there, everything went quickly and smoothly. Ryan and Bill were both a delight and a pleasure to work with.

Lyna Bak

Overall great experience! I brought my car in for maintenance. The service advisor Jen was very welcoming. I dropped my vehicle off at 10am, I did end up leaving my car there while I went to work. I set the expectations to pick up my vehicle at 3pm. I received a call a lot sooner than I had expected which was great! In which she was just letting me know my car was ready for when I became ready to pick up my vehicle. When picking up my vehicle, she walked with me to find my car in which we exchanged jokes and laughs. Thank you IRA Toyota of Manchester for another wonderful experience!

Angus O'Leary

Service department is always great, just shuttled over to mall while I waited

Z B

My go to for parts and service on my Toyota's best price for oil changes around staff is incredibly friendly and helpful highly recommend if you own a Toyota or are looking to purchase one

James Donohue

I brought my Highlander to IRA Toyota today and was greeted by a smiling young lady named Sasha. She listened carefully to my concerns and assured me everything would be addressed. I left feeling confident that all was well with my car. The people IRA employs are the best in the business. On Dec 25th I brought my car in for oil and filter change, and replacement of fog light bulb. When I left and got on the hwy there was a loud noise all the way home. Turned out to be my hood wasn't completely locked down which could have caused a serious accident. When I checked the fog light bulb, the under plastic guarding was hanging down, having lost the screw that was holding it up. Just thought you should know..

Richard Duff

Brian Bell our advisor was very attentive to the needs of our vehicle. He was thorough in explaining and showing what was needed. Brian has been our advisor for years and was fantastic every time. Ira Toyota is the place to get great prices and great service. Now I even bring my 2019 Mazda to them. Dependability is what I would summarize Ira and Brian in one word.

Alex Brackett

My service advisor was Brandon R, he was very helpful and communicative throughout my routine inspection. Really made me feel right at home at a new location. Service was quick and easy, I was in and out in less than an hour. I am happy to say that he has earned a customer life!

Patricia Grenier

We just went in to ask questions, and see if they had (or could obtain) a Corolla hybrid. The salesman was friendly, and didn't bombard us with questions for our personal info or copies of our DL#. He has stayed in touch without harassing us, and did not try to push us to another vehicle (all tactics of the nearby dealership). If they'd had a Corolla in stock (or within the next few weeks), I'm sure we would have purchased from this salesman. We may still, when we return from vaca.

Alex Mielens

Recently bought a Corolla hatch XSE, given the market the price was fair and it was the only manual transmission one in New England! Mo was very helpful to work with, I did all of my transaction online/over the phone short of signing the finance papers, which took all of 15 minutes. Very friendly staff, I would recommend buying a car from them!

D Y185

Bought all my vehicles here since 2005. Great experience, prices and service. Service department is very modernized and well run. Will keep coming back here!

Christy

If you want to work with a great salesman, choose Ryan Laliberte. He got me a fair trade and into a used car that helped me accomplish the goals I had when I contacted Ira. I'm grateful for his help. I'm pretty happy with the Corolla I got as well.

Sue Sprinkle

Had the pleasure of working with, Mo and honestly it was actually a pleasure! He was to the point, courteous, and incredibly communicative. He kept us up to date and stayed in touch in a way that made it feel like we were working with a friend instead of a salesperson. He was accommodating of our family and our needs while extending support even after we drove off the lot. We cannot thank, Mo enough for helping us enjoy the whole car buying and riding experience for our Sienna! So grateful! Please stop by to meet him - he’s sure to help you find what you need.

L Lambert

I had a great experience working with Adam Wing and the rest of the staff at the dealership. I needed a new vehicle within a tight time frame and within my budget. Even though they didn't have the model I wanted on the lot, they located it and retrieved it for me. Adam kept me updated with the status of the delivery, and completing the purchase was a breeze. I know inventories are low in the current economic environment, so I really appreciated the efforts made by everyone to meet my needs.

Tony C

My sales consultant Lisa D was outstanding. She went above and beyond. Can’t thank her enough for her patience and knowledge.

Carol Williams

Always pleasant and helpful, accommodating. Respectful, explain things well. Only concern was as I accelerated down 293 my engine hood was bouncing, it wasn’t latched tight. I was nervous my hood was going to fly up before I was able to pull over to secure it.

Tracey Stickney

Best sales service in the state! I highly recommend Ryan Laliberte. My son just bought his dream Toyota and Ryan made the process for a 1st time buyer extremely easy. He answered all our questions thoroughly, kept us in budget and made sure all our needs were met. Thank you Ryan!

Liz Belanger

Despite having an appointment I had to wait about 45 minutes for someone to to be available to drop my car off with — with it being my first service appointment ever at Toyota I was less than impressed by this as I had arranged for someone to drive me home who was also inconvenienced by having to wait so long The rest of my experience was decent — the employee I worked with was knowledgeable and took time to explain my options for servicing my car. Overall an ok experience but nothing I would recommend to others

Ben Smith

Absolutely wonderful experience here with buying our first new car, Lisa is fantastic! We are both traveling nurses and had to coordinate buying a new car with being able to travel from Virginia to NH and back in between shifts, complicated to say the least. Lisa showed nothing but kindness and patience with us during the process and went to great lengths to make this work for us! Her communication was very responsive and efficient, she had complete transparency throughout the process and she checked in with us many times every step of the way! It was as smooth as it could be with our rather complicated situation! Thank you Lisa!

Eric Knuuttunen

My first time here after purchasing a new vehicle here back in the spring. Easy and simple, scheduled appointment online the same day, drove right in, had my vehicle back within a hour for basic 5000k maintenance. During my visit I made a quick visit to the parts department and got genuine Toyota parts for work I do myself on a older Toyota. That was easy and simple too, plus 10% off for AAA members. The staff was friendly and very helpful.

James Patrick

Wonderful experience with Ira Toyota. Sales Manager Pete did a wonderful job orchestrating everything and had one of his top salesman, John go above and beyond to help me out. Kept in contact even after vehicle was delivered to make sure everything was smooth. Peter in financing was also a great help and very knowledgeable and helped expedite the whole buying process at the end. We were able to knock that out very quickly and was able to provide the best rate possible! Wonderful team and dealership to work with! Despite even living out of state, I’d go back and buy another vehicle from them cause that’s how great of an experience it was working with them! Thanks again to John and both Pete’s!

Michael Shannon

Very helpful, honest, and straight forward crew. I would highly recommend them for a pleasant purchase experience. Far exceeded my expectations.

Theresa Livingston

I brought my car in for state inspection. I got there late but John Oliver, my advisor was very understanding & accommodated me anyway. After checking my car for what was needed, he explained it all to me with patience and honesty. Also, the total cost was more than what he estimated but only charged me the estimated amount. I have been going there for service for many years and I’m never disappointed. Thank you for your dedication and great work, John! I will continue going there for future needs.

Shion Philibert

Just want to say I had a great buying experience at Ira Toyota! My sales rep Adam listened to my needs and found me the perfect vehicle! He hustled and was efficient! Was a great experience! Then I got over to the Finance part and was greeted by Bel and she was amazing! She took the time to explain all my options and as she was doing so she was still negotiating with the bank to get me the best interest rate she could! Then to top all this already great experience the General Manager came over and personally thanked me for my business! I can’t say enough about the staff @ Ira Toyota! I’m already looking forward to my next buying experience with them! Thank you Ira Toyota!

Alstead Hill

Jennelle is a fantastic sales person at IRA Toyota in Manchester. We waited 3 months to get what I wanted and wasn't talked into compromising for less. Great truck, very happy with it and the buying experience.

Ashley McKenna

Ryan and Bel were so awesome to work with. From the very first inquiry til signing, the process was seamless. I highly recommend Ryan for your next car purchase! I am walking out today with my brand new 4Runner and its loaded with everyting I wanted. They are not pushy at all and really listen to your needs. They gained a customer for life. Thank you, Ira team!

Ronald Gondek

Jennifer G.was terrific. Very professional. She greeted me immediately after I arrived. She was very thorough in her explanations regarding the services our RAV-4 needed. While I was waiting for our vehicle, Jennifer checked in with me and told me they were almost finished with my car. When asked about our need for new tires, she told me about a tire special that was coming in October. She was probably the best service advisor I have ever had at IRA Toyota. She needs a raise.

Richard Dumont

Jayden was an excellent service specialist. He applied all discounts available.

John Dennison

Took my truck to Ira Toyota of Manchester for a 10K service. My service advisor, Jenny-Lynn, was great to work with. She was friendly, professional and knowledgeable. She kept me informed about the status of my truck repairs and had me back on the road faster than expected. I’ll keep coming back to Ira Toyota of Manchester. Great job, Jenny-Lynn and crew!

Heather Dubois

I went to Toyota IRA and was greeted by Mahir Ibisevic. He was calm and very helpful! We went on several test drives, and he was knowledgeable and fun to spend time with! It didn’t feel like the usual dealership treatment where they are forcing you into something. Mahir was always calm, and he let me make the next steps. We worked together for 3-4 days, and he was quick to answer texts and phone calls to help me. Negotiations were kind and flexible, and he did his best to get me the numbers that I wanted. I appreciated all of his time and effort!

Candace Heighes

Loved our experience! We purchased a 2021 RAV4 today and the process was easy and stress free. Our sales rep was Antony Rosenberg he was amazing! Very knowledgeable and worked hard to make sure we were completely satisfied! I would highly recommend Antony to our family and friends in the future. We will definitely be purchasing our vehicles here from this point forward!

Pat B

August 23 received check for reimbursement for the nitrogen in the tires. Nice! I posted the note below a week ago about computer junk in the trunk. Also a delay in receiving documents and nitrogen in the tires (which I would not have chosen). I contacted Mike, Gen. Mgr. at Ira, who agreed to reimburse me for the nitrogen in the tires. I'm still waiting.... Dealership fills tires with nitrogen ($399); I was told corporate decision for all vehicles. Car delivered to home. When I opened the trunk, it was full of computer 'junk'. See photo. Let dealership know; only response was 'I didn't check the trunk before I left for the delivery.' Today, I'm 'delivering' computer junk back to dealership.

Karen Rankin

The staff and sales team was supportive, respectful, understanding and most importantly time efficient. This was not our first time buying a car from Ira, we will gladly return again! Thanks for the great experience.

Kevin Keefe

Great communication, great customer service. Did what they promised, on time and under estimate!

anthony rainone

I wanted to take the time to really recognize an amazing sales consultant over at this specific dealership in Manchester. Ryan Laliberte- phenomenal job meeting my needs. This gentleman didn’t even sell me my Tacoma, he helped me locate it. I live in Massachusetts and knowing he wouldn’t make the sale, he still assisted me 25 minutes before dealership closed up shop and secured the vehicle I have been looking for… Thank you Ryan! You just gained a life long customer along with many others coming your way.

Rachael Lewis

The Service Division: What an awesome experience, start to finish. The staff who called me to book my appointment was polite and thorough with understanding my needs. The report that came with my service told me everything that I needed to get done, gave me links to learn about each service/part recommended and made it really easy to decide what I did want to move forward with (yes or no selections). I called in and spoke to Jared who was so helpful with answering the questions I did have. It was super easy to pay my invoice online. I will most definitely be using their services again!

Brianna h

Just had my car serviced there. I have black aftermarket wheels with aftermarket locking lug nuts and I told them the key for the lug nuts were in the cup holder and the service writer wrote it down on the paper for the tech but they still didn’t use the key and damaged my lug nuts and scratched the wheels. My boyfriend had to go into the shop and get the key out of the cup holder and show them how to use it. The service and people were nice but not happy that my brand new wheels are now damaged.

Pamela Lamarchr

I love the maintenance specialists they are great.

Robert Neveux

Agent Danny Levesque was very in nowledable when asked questions about the vehicle I wanted. Also he never used any sort of pressure, which relaxed me a lot. One of the best salesman ever. Use him whenever u can.

Amaya V

I had an awesome experience on Saturday. I had called the day of to make an appointment to go in and purchase a car. I spoke to Wayne on the phone. He then set up an appointment for us to meet that morning. From the moment I walked into Toyota I was greeted and treated amazing. Wayne was so attentive to my needs and made sure we found the perfect car. Wayne took his time and did not make me feel like I was being rushed in my appointment. I did end up financing a car and ended up waiting awhile because all my information had to be processed to the banks. Even though I was waiting a long time, Wayne continued to have conversations with me and made me feel comfortable. He was 10/10 Fantastic and I highly recommend booking your appointment with him. I also worked with Dave in Finance who was great as well. Dave was hilarious and made sure he broke down all Finance aspects for me. He was wonderful. Overall, I 1000% recommend buying from Ira Toyota of Manchester they are honest, funny and know what they are talking about. Considering this was my first time buying a car I couldn't be anymore happy with the service I received. I will for sure be back years to come and will for sure recommend them to friends.

John A

Great service😊 I just bought a 2017 Sienna awd (great minivan) and wanted a 4 wheel alignment. I called around to vip, town fair tire etc. and would have to make an appointment at least a week away. At Ira, I drove in and an hour later I was on my way, all done. I will be back. …

c A

The help from John made this super stressful week end on a great note with me getting an awesome car. I truly couldn’t have done it without his help. I spent all week being lied to and nearly scammed at other dealerships but John understood I had a budget and worked with me until I was happy. I highly recommend going in and asking for John for your next purchase of a car!!

Yamillete Negron

Really a amazing experience I am very satisfied and happy with the way things went when I got my car! Especially Bel she is amazing!

Alava Mariano

Just financed a used car here, they made sure to look over the car and fix up any issues. They are even buying me floormats and going to let me know when certain parts are in to come back and get them installed. This was the best experience I've had by far with any dealership I have ever went to. They really let you know that they care!

Kimberly O'Donnell

My husband was looking at a few different places for a truck before we landed at Ira Toyota of Manchester. We received top-notch customer service from our sales rep, Lisa, who made the car buying experience very pleasant!

CaptainDogeMcPootis

Had an excellent time purchasing a wonderful used tacoma. Ryan Laliberte was a professional and polite no-nonsense salesman who made it easy and quick. Would definitely look here again, and will recommend my peers to go to IRA first.

Lynne Townsend

Always have great service here at Ira Toyota. Had my car inspected in a timely manner. The waiting area is clean and has comfortable seats. Thank you.

Gleysson Santos

These folks are fantastic. Great service. Waiting area is great. I have two kids and we were very comfortable there waiting for about 3 hrs while they serviced the vehicle. Tv, coffee, and hot chocolate along with an area that seems to be just for kids kept us entertained and awake through the process. Very great full. Thanks guys.

nathan bailey

My wife and I just purchased a Toyota Highlander from this dealership and couldn’t be happier. We were assisted by Vinnie who was awesome from the moment we walked in. Everyone in the dealership was attentive to our needs and courteous. I even watched some of the salesman help a customer change a tire on Sunday because the service department was closed. The price was certainly competitive, but that part is easy. What really matters but is tough to duplicate is the level of professionalism we experienced. From the second we walked in to when we left Vinnie and the rest of the staff were awesome to work with, I will definitely be back based on this alone. We are very glad we shopped here, and even happier that we decided to buy here. Thank you everyone! Nate and Jen

Gail Wilkes

Great service and very comfortable lounge to wait for my car.

chloe moore

Jason Bailey was the BEST! He was very patient and welcoming. He will go out of his way for you. By far the best car buying experience I’ve had. Thank you Jason for getting me my Tacoma :)

Jake S

Beyond pleased with the transition from my trade in to a new Tacoma. The General Manager Mike Coco is a great guy and set me up with a very friendly and helpful sales associate . Rommel made the process stress free and simple, from evaluating my trade and finding something that suits me. To when I got to take the truck home. I have no issue recommending Toyota of Manchester to anyone!

Lauren Powers

Ira of Toyota in Manchester are great. Fast and courteous service. Everyone is friendly and professional and I'm a proud owner of a Tacoma and they take care of everyone with grace. Thanks to all .

Claire Purdy

Sandra took great care of me during my visit. I’ve never had such a good experience at a Toyota dealership. Recommend!

Ash Fosher

We had a GREAT experience. Ryan Laliberte was very helpful and made sure we got the best possible truck for us. We will not buy another car from anyone except Ryan and the only place to get a Toyota is Ira Toyota of Manchester. Bel in the finance department was incredible and tremulously helpful. Thank you Ira!

Darren Rankin

Happy with Johnny the sales man happy with vehicle but I’m not so happy with the communication aspect I’m still waiting to recieve my vehicle I paid cash for it but waiting on a title it’s been a little over a week now I paid for vehicle already but I was told it takes a week and now I’m being told 21 days to me that is not exceptional…but otherwise everything seems to be ok but I’m only giving 3 stars…next time when I pay cash I will wait to pay it in full until all my paperwork is available to me once it’s paid

Geoff Farinha

Had a great experience working with Sascha in Service today. I've done a good deal of business over the years at this location and being honest, the experience is always 50/50. However, Sascha really made things easy, listened to what I had to say and made this experience excellent.

Chrissie Marie

Had a fantastic experience purchasing a pre-owned vehicle. Cleveland assisted us and he could not have been easier to work with. Peter in the finance department was equally efficient and helpful. Highly recommend.

Alexis Lyskawa

service personnel were VERY friendly, helpful, andbi felt they were being honest about what needed to be done to my 2017 corolla le. jayden was the most helpful friendlt, cheerful, and knowledgeable! thank you jayden

JoAnne Principe

We had a great experience with IRA Toyota. I highly recommend this dealership. So many people reached out to us while we patiently waited for our RAV4 to be built and delivered and we were kept in the information loop every step of the way. We will continue to use their service department and recommend IRA to all our friends.

Larry Cashman

When I first called IRA Toyota I was told they had 92 pre-sold cars. So, I knew I was going to be waiting to get my vehicle. The salesman (Bill) kept in touch with me even on his days off. He found out the first car I picked out was going to be delayed for a while and then he helped me pick out a different one. I picked up my car Dec 24th and Bill went over all the features of the car with me before I left. I also had a meeting with Peter in the Finance Dept. He went over all the financing with me. If I have to replace this vehicle I will definitely make the trip back to IRA Toyota in Manchester

Amber Dusik

We had an amazing experience today at Ira Toyota in Manchester. Everyone there made us feel well taken care of. Ryan Laliberte got us in to a test drive as soon as we arrived. They Toyota Sienna was exactly what we were looking/hoping for. Jarrin in finance was so helpful. I love my new car!

Linh Hua

Junior was so nice and attentive when I needed my 2019 rav 4 fixed. Really was thorough and made sure I understood what they recommended on the service. Highly recommend Junior. Try to hook him up with a Toyota GM versus the Hyundai he’s rolling in. Thanks!

Lopey

First I had an appointment booked for Friday. Valet service included. No one showed and when I called the receptionist couldn't get a hold of anyone, said she would email them and call me back. I didnt hear back and after 3 business days I called back again. All I was offered was a new appointment, no explanation to what happened. Then for my new appointment they showed up promptly and were courteous. My truck spent all day for an oil change and state inspection. I called three time to try to a hold of someone and finally got through and the gentleman I spoke to got in touch with my service manager who wasn't returning my communications. It got squared away and I got my truck back at the end of the day. Not a great experience overall.

Rocco Gervino

Salesperson, Lisa was excellent and pleasant to deal with. Reason for 4 stars instead of 5 was due to the way the car was cleaned. Greasy handprint on the interior upholstery. Have to return for an hour visit to have it cleaned.

Bryan Bibeault

Our salesperson, Mike Melendez, did a great job! He was patient, a great communicator, answered all our questions-would highly recommend. The process was a little lengthy, but overall good.

Annari Phom

Good prices, options, and people that take their time to guide you through each step of the way to make sure you're comfortable with your choice. Very transparent about where each cost comes from and they take care of the legal car registering work for you! I'm 19 and this was my first time purchasing a car on my own. The process was seamless and wasn't daunting at all. I walked away feeling confident in my buying decision!

Troy Rathke

Sounds cliche, but this experience was the most seamless and professional experience I’ve ever had. Mahir was easy to work with, honest and transparent and everything worked out like a dream. Will 100% give my business to Ira for any vehicle purchase moving forward. Cannot thank them enough.

Brianna Zyla

Just got a brand new car here and I couldn’t be happier! Mo (Muamer) was so friendly, knowledgeable and did what it took to get me a great deal. His patience and kindness made working with Ira Toyota an exciting and easy experience. Brian Lee helped me do all the paperwork/financing stuff and he was a pleasure to work with too. Thank you both so much!

Elaine Mercer

I recently bought a new Rav 4 at IRA of Manchester, and in these times when there are shortages of everything, delays with shipping, my experience was made much easier with my salesman Mo. He went above and beyond to make things easier for me. ( even coming in on his day off). I would highly recommend Mo at Ira! And I love my new Rav 4! ⭐️⭐️⭐️⭐️⭐️

Ty Pat

The team at Ira Toyota was extremely helpful and patient with me. The salesman Henry took amazing care of all my car buying needs and helped make sure I got the car I came there for. They worked hard on getting it for me and negotiating with banks on trying to get me approved. They didn't stop until we came to a successful deal. Outstanding customer service, would recommend if intending on purchasing a new vehicle.

Perry Hanges

Went for an oil change. Except for the fact that it took 12 minutes sitting in my car until somebody acknowledged me, the visit and service was great. Jenny Lynn was personable, efficient and caring. Jenny set the expectation for my wait and the expectation was met. The waiting room was clean and the snacks and coffee were appreciated. I will be back.

Keith Marshall

Fast and efficient. If sales is as good as service I'll be shopping for my next truck here..

Karen Dupuis

Toyota service department is outstanding. From start to finish, I had made an impromptu call for a headlight bulb replacement They got me in 1 hr later. The service consultant Bryan was so easy to talk to and customer service WOW'd me! Also, he had me happily on my way in under 1 hour after giving me a 20% discount ! Thank you Bryan and Toyota !

Sara Lorette

I have gone to Ira Toyota multiple times now and worked with service advisor Mike Avella each time. Mike is super helpful in making sure you understand what services are needed and why. He never rushes you and provides great overall customer service. Highly recommend this location and service advisor!!

Krysti Bakelaar

We came in out of town and experienced some headlight issues with our Prius while traveling. Setting an appointment was very quick and simple and we were seen the next day. Our service technician, Jason, was very helpful, knowledgeable, and personable. We had to return with a persistent issue, but we were only charged for the parts. Overall, it was a very pleasant experience!

Ron Santorella

Mikhail Berlin was our sales consultant there, and he was absolutely awesome! We got a great deal on our new Tacoma thanks to him and his team! Also, the coffee was just wonderful too! They were not vultures at all, like you find in most dealerships, he was very informative and made us feel very relaxed during our dealing.

Anne Edmondson

Service leader listened to me and helped me decide what was really needed based on our conversation. He also applied a AAA discount, which helped. Repairs took exactly the amount of time I was told. It was a good experience.

Itchababe69

My daughter brings her lease 2021 corolla here for the service maintence.its not a pleasurable experience. Her last lease she was told she needed a cable harness....3000 roughly....not so...when we took it to toyoya of tewskbury it was not the harness and just the connector had to be replaced.....she goes on 2/22/22 and is told she needs an aligement and a fuel cleaner... the car is only a year old with 17000 miles. I checked with toyota in tewksbury and they said that an aligment is not necessary..only if your changing 4 tires... fuel cleaner is at 35000 miles. The mechanics here dont seem to know what there doing

Michael Naylor

My experience overall was very good. I did not like the show room because the radio was way too loud. I prefer a business atmosphere as opposed to a party atmosphere. The salesman I had could not get it turned down. I HAD TO SPEAK LOUDLY JUST TO TALK TO SOMEONE ACROSS A DESK! I have brought my car in there for service for six years and this is a continued problem.

Cam MacMaster

Both times I have dealt with the service department I have been positive experiences. Everyone there seems nice. My only complaint would be from the sales department who led me to believe that a loaner vehicle would be no problem and inspections were taken care of for the first two years. But Hey, we all know sales people will tell us what we want to hear.

Linda H

I've never had a long wait for a service representative. If they need to make repairs, they communicate it to you first and include details about why the service is necessary. They make it easy to review and approve/decline suggested service by sending you every you need through a website. They text and email you updates, reports, etc. and make it easy to check in for information. There's a comfortable lounge you can wait in or a complementary shuttle that can take you to one of the nearby stores if you don't want to wait in the lounge. I've been going here for years and never had an issue.

Tom Langlois

Great experience with maintenance department. Service rep promptly greeted me and we went over what appointment would entail. Waiting room had great internet and service was fast. In and out less than an hour. Good people delivering great customer experience.

Anthony Salerni

I had the pleasure of purchasing an awesome used SUV a few weeks ago with the expert help of Jason Bailey. He knew the answers to just about every question that I had and the few small details about the Audi that he didn't know he was able to get his hands on the information in very short order. The vehicle, which is the make and model I had been searching for had just become available on their website but it wasn't in Manchester Understandably, it was at IRA's Audi dealership in Mass being checked out. It wasn't scheduled to be in Manchester until late in the day but Jason went down and brought the vehicle up for me to see inside of two hours. The vehicle was found to be in excellent condition except for a minor problem with the rear license plate frame. I purchased the vehicle and the next morning Amazon arrived at my house to deliver a new frame care-of Jason. Bravo!

Mark Abel

Jayden was a great service advisor. He was attentive to my concerns. Communication was excellent! He even arranged a Lyft for me to/from work. Repair work seemed proper. What more could I ask for?

Lisa Mulrey

John was very helpful and personally drove me to lunch where I was able to work and have a bite to eat. My vehicle was ready when I paid the tab and john sent someone to pick me up and I was off! Thanks for a quick and easy service!😊 …

Phillip Harris

The entire process was great! Mo the sales guy helped myself and my girlfriend with a purchase and lease and he did so very professionally and made us very comfortable. I can't say enough about how awesome Mo was! We will definitely buy from him and Ira Toyota in the future! 10 out of 10 would recommend.

Meg Rafferty

Jenelle at Ira Toyota of Manchester is the reason I went with Ira and purchased my certified Camry. She made the process go smoothly and went out of her way to get me all the information I needed and the best price to help make my decision easy! There was no pressure and I’m glad I got to work with Jenelle.

LeAnn

I left a bad review on here yesterday. In less than 24 hours I received a phone call from one of the Managers. They obviously don't appreciate the bad review. But, I have to say they were extremely nice and seemed to really want to fix the problem. I'm going in on Saturday morning. I'm leaving the review at 1 star for now. But, if they make good on their word then I will definitely change it. I did not expect any response nor was I looking for one. But, they seemed to genuinely care and I appreciate that. They fixed my brakes for me instead of the radio. Apparently I can order the part for my radio cheaper than they can. Which seems a bit odd. But, I will order the part once I can afford to and hopefully that will fix my problem. So, I will change the rating because they did replace my brake pads.

Kingsqueak

In and out in just a few hours for a test drive, and a new car purchase with financing. Smooth process and reasonable negotiation. Considering it’s a car dealer, not too bad. *3yr update* I had an issue with a manufacturing defect, out of warranty. The service dept as well as Toyota USA stepped up to do the right thing for me as a customer and resolved my issue. I specifically chose a Toyota after having terrible results consistently with American brands, having had in warranty claims denied for multiple issues across vehicles. I gambled on the reputation of Toyota and I believe I made the right choice. I continue to recommend this dealer.

Douglas Seaburg

Amazing experience. I worked with Kerry initially. Then Danny in Sales & Peter in Finance. I live out of state and was shopping for my Father who lives in NH. Throughout the entire Sales process Danny was crystal clear and transparent. I was on FaceTime for the entire process. From start to finish the entire purchase, including test drive, only took about an hour and a half. Peter in finance wasn't pushy at all. Again, super clear and transparent and had me on FaceTime the entire time. Buyer's don't have much bargaining power right now with supply shortages. But we still got a very fair deal both with the trade in of my father's old car and the OTD price of the new car. Absolutely top notch customer service. Highly recommend shopping for a car here!

Ray Tobin

Went for an emergency repair. Received a detailed full overview of the issue and other issues that needed attention. Staff was incredible, especially Adam. He took care of me and my vehicle with the utmost professionalism. Turnaround was super quick and waiting areas were incredibly comfortable. I'd recommend Ira Toyota for all car repair needs.

David Coye

Was a bit early and they took me right in. Was greeted by Bryan(t) who was my friendly and knowledgeable advisor . Great free WiFi that was surprisingly fast :-) Also enjoyed the great complimentary coffee while I waited. Turns out there was a problem with the car's ECU program and Bryan was able to coordinate a software fix with Toyota while they were working on the car. Great service experience and was thanked for being " their quest today". Nice to see they kept the "customer" in their customer service.

Peter Anderson

Dan was very professional and attentive to any questions I had. He was familiar with the vehicle I was interested in and explained how everything worked. He was polite and came in on his day off to finalize the sale. I am more than pleased with the way he made sure all my issues were dealt with. After purchasing the vehicle, I needed another remote key made which Tyler took care of quickly and easily at no cost to me per the sale contract. Excellent experience all around.

Peter Lambert

My wife and I purchased a Toyota Camry at Ira Toyota on Saturday and we could not be happier. Mahir Ibisevic met us upon arriving in the show room and treated us like family. Mahir was extremely courteous and listened to our needs. Mahir customer service skills were outstanding. Treatment we received was the best. Peter Plansky walked us through all the paperwork and again treated my wife and I like FAMILY.. I would strongly encourage anyone wanting to buy a car/truck to please stop in at Ira Toyota of Manchester. Thank you for the best service ever. Peter Lambert

Stephanie Scala

Went to Manchester Toyota to get my car inspected. From the initial phone call to make the appointment through the end of the inspection, Jen was great. She was very friendly and I received great customer service. Once again a happy experience. Thanks Jen! Would highly recommend.

Lori Freeman

Always the best service! Been going to toyota now for the last 12 years!

Karen

My husband and I were looking for pre owned Toyota 4Runner. We we to 4 dealerships in MA and 2 in NH. Then we went to Ira Toyota of Manchester and met Mo. He was a pleasure to work with as well as knowledgeable. He was there on the spot when we needed something, and did not make us wait to test drive. Mo was accommodating and so very helpful. Also he did not push the “ could you wait a minute “ and then go get his sales manager. I found that very refreshing. I would not return to any of the other dealerships, but I would definitely go back to Ira of Manchester. I guarantee you will walk away feeling good from your experience if you let Mo find the right car for you.

Andrea Mitchell

So happy to be leasing a new car! Wonderful experience, gave me a fair price on my trade. Ruben was wonderful, and patient since he had to email me for a few days before I was able to make it in. As happy as I am in this one, looking forward to my next one in 3 years ;) Thank you for all your help! Update for 6/15/18: 5 m service. Went very well, Jenny was great. Looking forward to continuing my business here :). Update for recent service in 10/2018. I believe I had Jim this time, and he was also wonderful! 3/2019 service- Tyler was great! Car was ready fast :) 8/21/19. Another great experience with service! I actually can’t wait to lease my next car!

Ross Burger

Another great service experience. My service advisor, Tyler was great...very informative, helpful and pleasant. He gave me good advice about extending prepaid service. I do wish they would wash the vehicle, as I've encountered at other dealers.. Again, my service advisor Brandon did a great job setting up the service, communicating the result and facilitating a great service experience. I love my Toyota Highlander, and feel the purchase and service experience from Ira Toyota is excellent. After some communications issues, my resulting experience was very favorable. The GM and Sales GM listened to my concerns and responded with appropriate action to ensure I was satisfied. Just had 5K service on my RAV4 Hybrid. Great Service by Jarred and was completed quickly. Satisfied as usual.

Jason Coulter

Always fast and friendly. Me and my wife bought our past 3 vehicles there. My only complaint is the communication between the sales people and the service people. My example comes from my experience today. Today I went in for general service, oil change, tire rotation and state inspection. When I had purchased my truck 8 months prior to today's appointment the sales man that I had told me that my first state inspection was going to be free but in fact it wasn't. When they say your first inspection is free what they really mean is when you purchase your new vehicle and they put a sticker on it that same day that's considered your "first free inspection". So I was very taken off guard when I dropped my truck off for what I thought was a Free inspection and it wasn't. I politely explained how I didn't understand and didn't agree with the way I felt misinformed by my sales team. But the reason I am leaving a good review is because the service woman that I had today completely understood my frustration and confusion and said that it happens all the time so to resolve the situation she took it upon herself to not charge me. I'm very thankful and appreciative of her customer service towards me today, but ira Toyota if you are reading this please try to communicate with your salespeople to elaborate on this subject better in the future.

Andrew Koffman

Had an issue with a purchase I made. Brought it to the dealerships attention and they made it right and put me in a car I am very happy with. The sales manager, Bill Kinney, is a class act. He deserves a promotion and 2 raises. He handled a heated situation with ease and I went 100 to 0 real quick. Will return with any future needs knowing the lengths they will go to to make a customer happy.

Bob Dahl

Did most of my negotiating online prior to visiting the dealership. I got a great deal, enjoyed working with the online person and the salesperson at the dealership was fantastic. I was disappointed with the financing options presented. I have excellent credit but was herded into Toyota financial at a bad rate. I will ultimately end up refinancing with a bank or CU, but would rather not have to waste my time. This would have been a 5 star rating other than the financing.

Michele Ferrazzani

I initially gave Ira two stars for mismanaging my paperwork. They took care of my issues and wanted to be sure I was happy by offering me a new remote starter for my car. The service staff was very helpful. My sales rep, Mike Marino was pleasant and followed up with me until my issues were resolved. That's the way to go from two stars to four stars. I rarely give a five star rating.

Ray C Hernandez

Absolutely fantastic service. Adam@Ira Toyota of Manchester was professional, thorough, and courteous. He provided consistent and periodic updates on my truck while in maintenance. They took care of my issue in a very timely fashion. I’m new to the area and will definitely be doing business with Ira Toyota for the foreseeable future. Thanks again!!!

Benjamin Rogers

Lots of sales people ready and waiting to serve customers as soon as you drive in. Lots of vehicle options available in inventory. Once the salesman and I were able to agree on a payment plan things progressed very well. Sean was very helpful and continually asking if he could make my wait more comfortable. Chuck, the finance manager was awesome and extremely helpful. I love my new truck and am very grateful for all the help and service I was given while there.

Tyler Bellwood

My service advisor (who was basically new) Jason was absolutely incredible. I am beyond grateful for the wonderful work and service I always receive when I come to the dealership! He was very kind and honest and that is something I admire a lot when it comes to dealerships! I went in for a standard 40,000 mile maintenance on my Corolla. Unfortunately, my bumper was popping out a bit due to a broken clip. I asked for a quote, expecting a price gouge (bumpers or clips aren't cheap). Fortunately, the service department is very honest here! They managed to fix my bumper for $4 and it is a very good and sturdy repair that you can't notice. Thank you to Jason and the service team at Ira Toyota. I love this dealership and will always bring my vehicle here!

Ashley Jones

Such a great dealership with tons of options! The dealership made the process easy and straightforward when buying a car. The employees found a perfect car for me at a great price. They made sure I understood everything about my new vehicle and made paperwork a breeze. I would recommend this dealership to all my family members and friends and anyone looking for a quality experience.

JO

These guys are great and their attitude is "let's do what it takes to make it work for you". Peter, the GM of sales will work with you to make sure that you are satisfied with the final numbers. This place offers a great deal of value and service to customers. I will definitely come back when making my next purchase.

t palmer

Excellent customer service. Excellent communication. Jenny gave clear and concise answers and she followed up on my questions if she didn’t know the answer (only one that she didn’t know). The shuttle driver was young but professional and friendly. Very positive experience.

Theresa Courchesne

Our sales person, John was wonderful! He was not pushy and worked hard to get the vehicle we needed. The finance person was also wonderful, he knew what he was doing and did his best to get us out quickly. Would definitely recommend Ira.

BARBARA SAUNDERS

Amazing customer service. John Oliver was my service advisor. He was professional and sweet. I was in for a recall. I expected it to be two hours. I was out in less then one hour. Glad I brought blueberry muffins for the Crew. (sorry John Oliver didn't like blueberries) I owe him a treat. Love Ira Toyota. Thank you!!

Brian Brandt

Smooth and fast trade in of my old lease for a new lease. Sales team was awesome! Josh was great, friendly and informative for all of our questions. Helped us set everything up needed for the new car. Very painless process. Absolutely recommend coming here!

Pamela Saidla

I walked into Ira Toyota two days ago with what turned out to be a very minor issue with my Toyota RAV. I met with Jared, one of their service advisors. He couldn’t have been nicer to me. They did a quick inspection of my car and as it turned out I did need to replace not only front brakes but also rear brakes. Also I needed a new battery. Not surprising for a car with 90,000 miles. The work was done today, in less time than I was originally told and for a bit less than originally quoted. This place is great and I will continue to have my car serviced here. Most likely will buy a new Toyota here when I’m ready. I don’t often write reviews, but when I receive exceptional service it is a pleasure to do so!

mbeninson

Great Parts and Service departments. Told me upfront what my bill would be and when I got it it was not right. Bill had it adjusted to match what he quoted me without blinking an eye. Really nice to do business with an honest organization. I would definitely recommend Ira Toyota to anyone who needs their car serviced They will receive that Professional, Honest and courteous is still available. Go down to Ira' Toyota you won't be disappointed.

VA3 Associates of NH

My wife bought a new car here from Brian Jones and it was a great experience. When I had to replace my truck, I came back because of Brian and he had been promoted so he assigned Dave Lelesvai to be my sales consultant. Dave walked me through some options and when I selected my used vehicle, Dave took care of everything and then walked me over to Chuck who took care of my finance stuff. He spent awhile explaining everything and answering any questions I had and found me a great rate for my vehicle. He explained the protection plan that he recommended and always being skeptical of those, he showed me in black and white the pros and cons of the different programs and I got the one that he recommended, which fit my needs. I finished up the paperwork and came back to Dave who set up my appointment up to have my car starter installed and then it was Saturday so they even fed me! They were grilling hot dogs and hamburgers and I got to eat as well. When I got done, all the paperwork, appointments and vehicle protection coatings were done and Dave gave me my keys and off I went. I returned on Wednesday to get my car starter installed and I drove into the garage and went through a process with a service technician. It wasn’t a bad process, just something that I’m not used to and have never experienced it before. He finished with me, showed me how to get to the waiting room. There was a delay in the outside vendor but they called and Dave told me about the delay, which was shorter than what I was expecting and he offered me the shuttle service to go get lunch or go someplace else. I was told a time that it would be ready and I was pleasantly surprised that it was even quicker. All in all, this car buying process (which I hate), was really a great experience. I got a good deal on a used vehicle that I wanted, the staff, Brian, Dave and Chuck treated me with the utmost respect, courtesy and professionalism and I couldn’t complain if I wanted to. If you are looking for a new or used Toyota, this is certainly the place!

Lauran Higgins

The staff are always polite, friendly and knowledgable. Everything done to your vehicle is fully explained and you have ample opportunity to ask questions or explain any issues you have with your vehicle. The waiting area is comfortable with several televisions, coffee and snacks. The restrooms are clean. And you can wander around the showroom picking out your new car!

Zach R

Jose Cruz was a great help and made it very easy. I did not expect to walk in and immediately start looking at cars and be catered to so well. I expected to look at some cars and be at a loss of hope and walk out with nothing, but he found me EXACTLY what I was looking for, helped me with the pricing, and for buying my first car, I don’t think I could’ve had a better dealer than Jose.

Alyssa Newton

Great experience here. Came for a state inspection and the staff was very courteous and honest about the work that was required. The waiting area is comfortable and generously stocked, and everyone was genuinely helful. The last time I went to a different Toyota dealership, they tried to rip me off of hundreds of dollars of unneeded work and I swore never to go to another dealership for maintenance again. My husband convinced me to try this one, and I'm glad I did.

Lexi Borbotsina

I've bought two cars from Ira in the last year, and I'll buy my next vehicle here, too. My most recent experience started off a little rocky, but Charlie was there to go above and beyond to make sure I was a happy customer, even after the sale was done. Sean in the Service Dept was also all-in when it came to making sure I was happy -- my requests were met with with cooperation and a smiling face. Great communication with this team, too. I always heard back within minutes of reaching out with more questions. Thanks for working through everything with me, guys! I'll be back!

Josh Zylak

My advisor, John, was quick to update me and to respond to my questions. The work was done Very quickly and from what I can tell, correctly. Ira was running a special on tires at the time of my purchase. This led to a price competitive with other places I called. If I were to pay full price, I would have gone elsewhere. 5* review based on my advisor and the SALE cost of my tires.

John Watts

I love the clean place where you pull up into to get service! The friendly knowledgeable people in the service area. David Adams was very good and easy to work with. My call to Ira Toyota started out with them knowing me with me saying who I was. I explained that I had an appointment scheduled for the upcoming Saturday but was hoping to get in that same day to get my oil changed and to rotate my tires. She quickly checked the computer and within seconds gave me enough choices for me to pick a time that worked for me! I went to the 99 for dinner while waiting and when walking back to Ira Toyota I was meet by David outside where he informed me that my car was ready and walked me through the process and I was on my way within 10 minutes. Thank you for the great attention to service and detail! John Watts

Bel Andrickson

We just bought a 2015 Toyota 4Runner, Dan Levesque assisted us in the process. We weren't certain that IRA Toyota Manchester offered the best deal. Our past experiences negotiating cars at dealerships has always been a negative one. Dan is very knowledgeable and patient. He consistently helped us figure out exactly what features we wanted and didn't need. He never tried to up sell or pressure anything he was also clear about options. When it came to price, we questioned if we could find the same vehicle else were for better price. Dan took the time to compare different dealers, inventory and price. Everything was transparent and Dan proved Ira Manchester offered the best deal. We then negotiated the price for the trade in, with sales manager and general manager. We all agreed on a price that was fair and comfortable for us. The whole process took 2 long days, thanks to Dan and Ira Manchester, we got what we wanted. They looked out for our best interest the entire time. Thank you Dan Levesque and Ira Toyota of Manchester NH, it was well worth the drive.

chris oriley

Toyota service is always busy, making sure the job is done right!

Paul Picciano

Matt provided for an outstanding car-buying experience. He invests effort to understand the buyer's requirements and constraints because he genuinely strives to find the optimal match. His integrity was evident throughout the process. The facility is impressive and welcoming as were the other staff encountered over multiple visits. Very pleased with my purchase and process.

melanie young

I have leased and bought cars from Ira Toyota. My first being a Corolla S and I absolutely loved it. The Salesmen Andrew was very helpful. And the finance office was an easy process and helped things run smoothly. My second car was a 2013 Scion TC Again Andrew was my Salesmen and he continued To be helpful and a pleasure to work with. This time in Finance I Worked with Ken Rudolph. He was friendly and showed me all the options I had with my car. Took his time to explain different items IRA has to Offer and how they could benefit me and showing me the ones that I didn't need. I have felt like he was pushing me to buy one of the other. Overall I I find IRA to be a very customer friendly place and Always putting the needs of the person before a sale. I will continue to go there for my vehicle purchases. And I recommend the to family and friends often.

Sajak Donovan

Excellent customer service. The service department manager Kevin was wicked awesome. Gave us a free shuttle to the mall and did a legit inspection after the oil change. Didn't pressure to get other stuff done...I only wanted an oil change. He mentioned stuff he saw on the inspection that I really SHOULD get done but didn't pressure me. Just let me get the oil change I wanted and get out of there. Also used a super user friendly text feature that let me do all the business from the mall across the street and just come in to sign and get out of there.

Molly Burns

I had the pleasure of working with Ryan Laliberte and Peter Plansky on the lease of my brand new Toyota Highlander. They both provided excellent service. They made the process quick, easy and provided me with lots of information to make sure I understood everything. Would recommend!! Thank you so much guys!

John Push

This is the second time I have used Toyota of Manchester for auto repairs. I have decided to make them my mechanic of choice. They look at your car, tell you what it needs with absolutely no pressure. They are friendly and take the time to explain everything that they've done.

Emily Moore

At my last routine maintenance visit I asked Joe DeLoSantos all about snow tires. I thought I should get them, and he helped confirm that and talked about my options. I was impressed by his thoroughness and willingness to take the time I needed to be sure I was making the right choice. I went out of my way to arrange the time with him to have the tires put on. When I came in to get the tires put on I asked for him and was again grateful for excellent service.

Lynda Vermillion

This is the first time I have brought a car in for service. Jared was courteous an friendly yet professional. He explained what the mechanic needed to do, showed me a picture of my torn cv boot, and presented an estimate making sure I understood what I was paying for. He explained that another repair I thought was needed truly was not and worked with me to provide alternate transportation when they realized the work would take longer than expected. All in all a very positive experience. I truly appreciated the honesty of the mechanic and Jared's diligence in keeping me informed. And, my car drives better than it has for awhile!!

Samuel Bates

Still waiting on my 500 (48 hour hold) deposit refund from 6 days ago. A little pushy and persistant to lock me into a sale. they didn't put my car in for repairs until i handed them a check monday, not when i submitted the papers on a friday like they said. so i still dont have a car. Maybe this week, maybe next week they said. Experience wasnt horrible but not ideal.

Cameron Planck

I had an excellent experience purchasing my 2012 Toyota Tacoma at Ira. I dealt with John Ramos in sales, who was fantastic to work with and continually demonstrated that he had my best interests in mind. My truck had a small slightly rusted dent in the hood when I bought it; nothing big, but required body shop time. John in conjunction with the used car manager, Brad, took car of it 100% and provided me with a free rental for 5 days during the down time. While the car was in the shop, I received daily calls from John checking in with progress. I would not hesitate to purchase again from John, and have already recommended my friends head down there for their vehicle needs.

Ashley Anderson

I am very impressed by this dealership, they were extremely accommodating of my many requests I made on a used car purchase. Requests such as: putting on new tires, taking out aftermarket additions to the car that I did not want, and making sure that the car passed their strict certification process. When they were not able to give me exactly what I needed on that car purchase they helped me get into another car at their store that is a perfect fit. They were very cognizant of how valuable my time was and how tight my schedule was. Jeff, Nina and Vinnie were the superstars.

Lyn Pizzano

Super service and have bought both of my last vehicles from them.

Julianne Manchester

We didn't feel a bit of pressure at Ira Toyota. We worked with Mo, Jarin and Bill who were professional and pleasant answering all our questions. We would highly recommend checking this dealership out. We give it 5 stars!

ashley lovell

Andrew and Tanya were awesome!!!!!! Tanya found the EXACT car I loved and she worked with the managers to get the payments I wanted. Once we figured out payments, it only took an hour before I left with my car. They were super fast and efficient. Andrew ; the finance manager - was also really great! Super quick, personable and damn funny! Bill (the manager), Tanya and Andrew have all called me to make sure everything was going great with my 2018 RAV4!!!! This dealership strips away car sale’s stereotype. I’ll definitely be going back and working with Tanya, Bill and Andrew. They’re all highly recommended!!!

Joseph O'Brien

My service advisor Brandon was very polite and knowledgeable and was able to explain what was needed and what could wait a bit. He also applied all possible discounts without having to ask. Made me feel very comfortable. No pressure.

Joyce Stantial

I had a great experience my second trip to Ira Toyota. I dealt with the use car manager Pedro and the sales rep Lisa. I also had a good financing experience with the financial officer. Great experience

Ethan Edwards

This being the first time I have gotten my vehicle inspected, I was not sure of many things or how the process would go. Shortly after I began, all of the worries dissapated and the service I received was well above and beyond anything I had been expecting. When I arrived, I was immediately met with a warm welcome, and all of my questions were answered when I asked / needed clarification. After dropping my vehicle off I was contacted and received updates on the progress of the inspection, was recommended parts that needed attention, and recieved excellent feedback on any issues that arose. The amount of care and attention to detail was outstanding. Throughout the whole process I was treated as a valued customer, and this positive experience will most surely stay with me for times to come.

Josh Cooley

I worked with a man by the nickname of Mo. He was so kind, so thorough, and just a genuine person. I felt respected and heard the entire time. While still trying to make a sale, which he succeeded at, he even called the manager over to help me get the best deal within my budget. I would recommend him to anyone thinking about a Toyota vehicle in the Manchester area. Also, when I was confused about my remote starter, he took the time to call me back to give me a quick and easy tip to help me out. Great salesperson. Great place to go for beyond quality, friendly people.

Arlene Munson

Went in for an oil change and state inspection on an 8 year old Sienna. The service staff was quick, efficient and courteous. In this era of social distancing, I walked to Barnes & Noble looking for some good reads and within a short time I was called and informed that the vehicle was ready.

Wendy Ansara

We had the best experience purchasing our new Highlander from Ira Toyota of Manchester. It was a pleasure working with our salesman, John Palumbo. He’s a super nice guy and really helped us out and made the whole buying experience such a breeze. We had a great experience with our finance manager, Bel as well. Again, great buying experience over all at Ira Toyota of Manchester. Highly recommend!

christine mellnick

Best Experience ever buying a car! The sales person Junior was very personable and knowledgeable. He worked so hard to find me a car I loved. He answered all my questions and made me feel very comfortable . The buying process was easy and I feel I got a very fair price for my trade in and car. Would highly recommend IRA Toyota and Junior inn particular .

MARK OYMAIAN

Very pleased with this dealership. Everybody involved with the purchase of my new Tacoma made my day. Excellent job by the sales person and especially to Bel in the finance department. Keep up the good work!!!!

Ann Carignan

Right from the scheduling of the appointment and all the way through, the servi e was excellent. I went in for an oil change and they ended up finding a few small issues which were going to require a bit more time than they had that day as it was late on a day before the holiday. I was offered a rental car and told that my vehicle would be ready early the day after the holiday. A service car driver dropped me at my doorstep and by 10 on the day that it was supposed to be ready I received a call saying you can come and get your vehicle. I got there and everything was ready all I had to do was drop off the rental in I was done. Dan in the service center is extremely helpful and courteous as well as the two women that I dealt with at the cashier's desk

Adam

Our salesWOMAN Denise F, was the best out of the best, she provided outstanding customer service it was very easy for my partner to purchase a new Toyota Highlander. She is very personable and will make a shopping experience worth its while!!

Omar Abreu

Great dealership, I went in to purchase my second vehicle from Adam and had some issues with finding the right vehicle but he was super patient and willing to do what ever it took to make sure i found what i was looking for. It took a little bit but i finally found what i was looking for and very happy with my purchase. Thank you to the sales team AND the finance team who also put in some serious work in getting me the best possible financing option. If your in the market for a new car give IRA Toyota of Manchester a shot, you will be treated right.

Patrick Hoey

From start to finish my experience at Ira was first class. Josh in sales was knowledge and very easy to work with. The sales manager Fausto was key in helping Josh and I put the deal together and was very personable. The last person who exceeded all of my expectations was Dave the finance manger. He did an excellent job of creating more value for me. I would recommend the dealership and these three gentlemen.

N Adams

When I walked in I was greeted immediately. I said I wanted to see the used Outlander advertised. I was brought over and introduced to Kevin. We spoke for a short time and he said he would bring the car around front. We went on a road test and that was all I needed. Back at the dealership Kevin started the paperwork, explaining each step. Then we went to another office and I was introduced Bel. She we went over the big pile of paperwork and explained all my options. I have to say the experience was very professional and everyone was pleasant and friendly. I would recommend Ira Toyota of Manchester to anyone looking for a car or SUV. I know I would return again.

Rachel

Bryan Bell is excellent always delivers what he promises. My car is always ready to go. Just brought my car in today and Jenn Lynn assisted me. Excellent service car ready as promised ahead of time! She has a great personality!

Jennifer Blose

Once again another 5 star experience today for a state inspection and 15k mile service. Thank you!!! I had a 2pm appt for an oil change and arrived at 1:55. I waited in my car in the bay for about 15 minutes before someone came to speak to me. The woman who assisted was Jenna or Jenny I believe and was absolutely wonderful. She was both professional and extremely friendly. I was given an accurate wait time for the service which is always a plus. The waiting area is great. There is comfortable seating along with snacks and beverages. The experience with the service agent was what made this review 5 stars instead of 4 so thank you!

Emily Hunt

My husband and I would highly recommend this dealership. We had driven over an hour with 2 young kids to car shop and this dealership was very respectful of that. They had a toy room for our 3 year old to enjoy which was super helpful! They did an excellent job accommodating what we expressed as our vehicle needs, make, model, year etc. and espically the price! Dan in financing was a great guy to work with especially his laid back sense of humor to help ease the pain of spending lots of money :) overall an excellent experience with quality individuals!

Cheri Crawford

Very much on time, professional and explained everything. A pleasure to see a clean and polite staff. Had my car done earlier than expected.

Tina Poirier

The started with Chuck and Chris picking up my vehicl at my house which was wicked convenient. The service manager Tyler kept me informed during the day with the status of my vehicle. The vehicle was returned later in the day with all the recalls completed - yeah! The Customer Service by each team member at Ira Toyota of Manchester was professional and went above and beyond.

Philip Martus

Loved the way I was updated while my truck was being worked on.

Gary Levesque

Second lease with this sales consultant. He's engaged; very knowledgeable and professional. No negatives.

Abby Lynn

One of THE BEST car buying experiences we have ever had! Danny (sales mgr) hooked us up with a wonderful salesman (John Palumbo) who was so pleasant and laid back. The two of them found the car we wanted on the lot and negotiated the deal we wanted in 50 minutes! We were back the next morning to pick it up and the car was perfect...it looks like they waxed it! Most dealers skip the waxing these days. Thank you guys, we will be back! Have a great holiday weekend and we hope you sell a ton of cars! Abby & Paul

Bill McGowan

Needed regular maintenance on my Corolla. Went on the website and scheduled an appointment for later that day, after I got out of work. Never been here before, they had me pull right into the service bay. They took care of the maintenance in about an hour while I waited inside. The staff was great, and they did the work without unnecessary upselling. Overall a good experience

Arden Cuoco

We enjoyed our experience with Troy and Keith, in leasing our new vehicle. They made us feel comfortable during the process. Keith was very knowledgeable about the vehicles, and very willing and able to answer all of our questions. And Troy... well , our last 8 vehicles combined, and those vehicles sold to family and friends we sent to him, can't ever go wrong! He's well respected by clients and his staff to the highest degree! Thank you both!

Daniel Dee

IRA service is the absolute best. Pulled my Tacoma in, flawless customer service by Representative Bryan Bell and a quick turn around. Performed a factory computer update for cruise control and my 10,000 mile service. IRA has a really good service program! Excellent waiting area with plenty of drinks and snacks. They always spell out what service was provided and asked if I had any questions. They are always polite and never talk down to you. Thank you Mr. Bell and IRA Toyota!

Sarah Swan

I have always had great service at IRA, but particularly on this visit, James Page, our service technician went above and beyond to make sure that our car was done in time for a busy evening that i had with my job, even though it was a tight deadline for everything that needed to be worked on. He was very professional and helpful. I look forward to working with him again in the future .

Jeremy Smith

I had been in the market for a used Toyota Tacoma, and Brian Jones was incredibly helpful in finding a vehicle that fit my criteria, as well as my budget. He kept an eye out for anything that might fit the bill, and when a possible candidate came up, he gave me a call to let me know what he had found. I wound up purchasing a great 1 owner, 2006 Tacoma, and couldn't be happier. The entire staff was friendly and professional, making for a pleasant buying experience. Brian even came to pick me up personally so I could get my new truck which was done a day earlier than quoted! Thanks again to all for a great experience!

Derek Griffin

Went in and drove out with a Toyota Tundra. Hands down the best auto shopping experience I’ve had to date. Highly recommend that you ask for Tim Pagliarulo. He was super easy to talk to, very friendly and made our night streamlined. Thanks again Tim!

Giuseppe Milana

Dan is the man. Ive wanted a full sized truck my entire life. I told Dan what i needed and he delivered. For over 8 weeks he searched and sent pics of potential matches. Then, finally it happened. They took the perfect truck in on trade and he messaged me before they even posted it on their site. I drove it and loved it and now my family has an amazing truck. Thank you Dan Finance guy was super pushy and didnt listen to literally anything i said and is the only reason this doesnt get 5 stars, but Dan was absolutely AWESOME!

Kenneth Riendeau

Very pleasant experience here. Mostly due to the awesome salesman I had. Vinny worked very hard to get me the best deal. I'm pretty stubborn. Thank you Vinny for all your help! Yes I would recommend my friends and family to purchase here at IRA Toyota!

Joe pellegrino

Just leased a 2021 Tacoma OR in Cement from this dealer and the service was great! My salesperson, Muamer Durakovic, was great and easy to work with. I was able to put in a factory order for my truck and Muamer stayed in contact with me to give me any updates regarding the build. Very happy with the level of service from this dealer, and even more happy with the Tacoma. Beautiful truck.

R Nash

Our sales person Elizabeth was wonderful. We were looking for a used Camry. She kept us up to date with what they had available & when they got the car we were looking for she let us know & we stopped by to check it out. Ended up buying it! Great experience. Paperwork was quick & we were on our way.

Al Smith

We had the BEST used car buying experience with Ira Toyota of Manchester! (I never thought I would say that about ANY dealership!) Our first dealings with them was chatting with Kim, the on-line sales representative. She was wonderful ! She knew what we wanted & what we could spend and she found us a great deal & a great match with a car that fit both our needs & our pocketbook. And Monique, our sales rep, took good care of us as we completed our transaction upon arrival. Just a GREAT car buying experience. What more can we say! Thanks, Kim. Thanks Monique. Thanks Ira Toyota of Manchester.

Joshua Martin

I'm always nervous about buying a new car. I never know what to expect. The team at Ira Toyota in Manchester changed my view. They were courteous, no pressure, answered all of our questions and gave us the time we needed to make a great decision. Reuben Manning was exceptional in his capacity as our salesman. Thank you for making this experience easy and we will definitely be coming back here for our next car.

Elyse Wholey

I purchased a car from this dealership back in 2008 and have been going there for service ever since. The time came to buy a new vehicle. My husband and I test drove a car at a different Toyota dealership and had a horrible experience. They were pushy, rude, intimidating and not listening to us when we said we weren't ready to buy. We took the price quote from that dealership and brought it to Ira Toyota of Manchester. Wayne was absolutely fantastic! They were able to get the price down to something that we could work with and we ended up buying the car that day. They were not pressuring us, but the experience was so friendly and kind and the price was what we had hoped for. Wayne stayed past the normal hours to help get our paperwork through so that we could drive away in the car without having to come back the next day. I cannot say enough good things about this dealership, and especially our sales associate, Wayne!

Jeff Sliwa

I went in just expecting to look around the lot for a used car when Ricardo came up and offered to help us. His personality was off the charts, and the way he led us directly to the car we had in mind without pressuring us to buy something we didn't want surpassed any previous experiences I've had at other dealerships. He came with me to a mechanic who completely affirmed the positive things Ricardo had said about the car. Bottom line is my experience was wonderful, and my salesman was knowledgeable, courteous, and very professional. I will definitely be coming back here to get another car when the time comes, and I'll be looking for Rick to put me in another great one

Carol Anderson

I went to Manchester Toyota because I had read a good review about a salesman named Ricardo and I had not found exactly what I had been looking for anywhere else. I called and amazingly the person named Ricardo answered. I explained exactly what I was looking for and said I would be up to see what he had. When we arrived he was the one that came out right away. I can't say enough about how exact his choice of car was to what I had asked for. I think I specified 5 things I wanted and he had them all. He spent hours with us and then I decided maybe I wanted a newer model. Ricardo assured me he would look further and show me what he had when we came back again. Again he picked out the perfect car because he had listened to exactly what I said. We bought this one and are very happy with it. What a wonderful salesman. Not for pushing a car on us but for listening to us and finding what we wanted to buy. This man has a wonderful personality, is knowledgeable, very kind and does everything in his power to give his customer excellent service. Thanks Ricardo!!

Alyssa Yost

I bought a used 2016 Toyota Camery in White. It was my first car to ever buy by myself. I did so much research, looked at the car facts, looked at all the inside hoods... the one thing I didnt think to check was the brakes. Well, here I am 3,000 miles later getting my brakes checked because I've heard squeaking since I bought it. I spent thousands in coverage for my vehicle and here I am spending $680 on brakes and rotors because of a rookie first car buying experience. I still am trying to get some sort of compensation. My sales man and fincial guy Brandon were absolutely great honest guys. They have been so much help and very great customer service. My car service mechanic Michael Pucillo was incredible. He has helped me twice now and this brake problem he felt so bad having to charge me but he did what his position would allow him to do. If anything he should be the head of the department. He has excellent customer service, knows what he is doing and really cares. He spoke with a lady near me genuinely about her life and I witnessed him deal with a stressful rude customer very well. That man is outstanding and I cannot commend him enough. Mr. Cena is the director of that department and I hope he appreciates how wonderful his crew memebers are ESPECIALLY Michael. I'm sure this dealership is wonderful for New Car buys. But make sure you really check your used car buys. The certifiers don't really do their job making sure it's really "like new". I shouldn't have brake/rotor problems at 23,000 miles....

James Holder

I can't say enough bout the experience we just had my wife and I were looking to upgrade our 2020 Toyota Camry le to a newer 2022 Camry se with all wheel drive so being loyal customers we went back to the dealer we had worked with in the past and purchased multiple cars from the experience was to say the least a huge let down so I called IRA Toyota and spoke with a gentleman named Dale told him what we were looking for and looking to accomplish we went there later that day and meet Dale who introduced to to Jason Bailey we sat own explained hat we wanted and were we wanted to be the whole time they were very attentive and assured us they could help us that was Sunday 1/22/22 and I and proud and happy to say as of Wednesday night 1/27/22 we picked up the car we wanted and drove it home we highly recommend this dealer in all my years I have never had a new car purchase go so smoothly and seamlessly thanks again for everything

Rock Roberge

We were treated fairly by Keith, a super-friendly / personable sales associate. He patiently worked through all questions & concerns, and really listened to what we were trying to accomplish (which ultimately led to us purchasing 2 vehicles that we're thrilled with). Highly recommended!

Scott Jandreau

10/3/19 l just had my car serviced at Ira of Manchester and Jason was my Service Advisor. He did an exceptional job and I am very pleased with the service I received. I would recommend anyone to have there vehicle serviced there. Everyone was very professional. I would rate them a 10

Emily Finochiaro

The sales and finance team at Ira was incredibly helpful. They took the stress that comes along with buying a car right out of the picture. My sales rep Cleiton Silva was so informative and helpful. He was able to answer all of my questions as well as show me so much about the vehicle I wasn't aware of. The finance rep I worked with Chuck, was friendly and walked us through the paperwork so we understood what we were signing. Great experience from start to finish.

Spencer Mitchell

Great service experience. I even did a walk-in 90 minutes ahead of my schedule without any delays. The show room is very spacious and allows you to conduct work while your car is being repaired. Thank you IRA!

Catherine Mulkern

I worked with Chuck who was great! I went in with a particular car in mind and he did not push me in any other direction where it would have made me feel uncomfortable. I am very happy with my purchase and will recommend IRA to others.

Peter Talpey

I continually have good experiences at Ira Toyota. Today I got new tires and was given a great deal and helped by service rep Dan. I always am met by friendly people and plan to keep using Ira for my Tacoma- they treat me right.

David Pinkham

I had a service for my Toyota Tacoma on 12/7. The Service Advisor Jenny-Lynn Loring got my vehicle in and processed very quickly. I expected an hour or more, but I got it back in less than an hour. The wait was very comfortable in the lounge with the provided coffee and snacks. All in all a pleasant experience.

Dennis Henlin

Scheduled my appointment online and was met by Service Advisor Brandon Rodriguez when I arrived. After reviewing the work to be done, Brandon recommended a service bundle that addressed my concerns, and saved $$$. He also kept me informed on progress and when the vehicle service was completed. I recommend you consider IRA TOYOTA Manchester for your next service appt.

Rachel Coleman

The service technician was super friendly and helpful. My car was ready in no time at all. Highly reccomend using them again. An additional plus was the free entertainment of watching other patrons in the service waiting area attempt to figure out the atypical coffee maker.

Erik

The sales person Jenelle was great. The delivery of the car by the service department was spotty. The left some plugs out I had to put in myself. There were still pieces of plastic on some things. Mostly minor stuff. They seemed flat out busy.

andrew manuse

Updated to include Sales Review: My car met its untimely end recently and I went in to Ira Toyota today to replace it. Not only were Bill Kinney and Bill Mazerall super empathetic to my situation of totaling my wonderful old Rav4 that saved my life in a pretty serious accident (with God's oversight, of course), they got me into a far superior and well-equipped new Rav4 at a reasonable price with no hassle on the same day. They made me very comfortable with my purchase and helped me work through all the difficulties of car-buying decision making with patience, grace and understanding. Bill Mazerall helped me set up everything in the new car and even helped me move everything over from my rental to the new car so I would be ready to move on with my regular lifestyle. David Shafman was wonderful helping me with the paperwork and hooked me up with perfect warranties to meet my needs and my budget. I used the warranties 10-fold on my other cars, so I know the value I received for them today was worth every penny. Thank you for a wonderful car-buying experience. Service Review (still applicable): Allan Foye and Dan Smith are always wonderful to work with in the service department and the whole dealership makes me feel like I'm part of the family. I always feel so welcome and I'm in and out in the time I have to spend there feeling positive about the rest of my day. Great job Ira Toyota!

Cherisse Wildflower

I’m in love with my new RAV4! Chris, the sales person that I worked with was so friendly as well as very knowledgeable and all around a pleasure to work with! Chuck, the finance manager was also very kind, and answered any questions I had in great detail while signing the paperwork. Over all it was a wonderful, PRESSURE FREE car buying experience. I will definitely be purchasing my next car from IRA, as well as sending family and friends their way! 😊

Jared H

$63 for an oil change is absurd. I only gave the 3 star rating because I asked to be in and out asap and that did happen today. Normally I wait 2 hours for an oil change and my multipoint. I also walked through the sales floor 6 times past countless sales associates and not one of them asked if they could help me. I'm not looking to buy a car right now but they didnt know that. My service advisor was good and my rating should be a reflection on the dealership as a whole, not her.

jaminhiscock

Let me start by saying that I'm in the customer service business so I already expect perfection. Couple that with my demanding personality and I know I can be hard to please, let alone impress. Mahir did just that I told him where I needed to be on the deal and sat back and watched him lead a team there to get it done for me. At one point I was ready to walk based on a finance mistake that he caught and corrected. Mahir earned my repeat business and my recommendation to others. Thank you!

Astrid Colindres

My first time dealing with getting a car at a dealership and the Finance Manager Louie was amazing ! Made everything go smoothly and stress free . Definitely recommend anyone to go to this dealership! I was greeted at the door and walked to where I needed to be. Overall amazing experience ☺️

kishore paila

This location has the best professionals in customer service. The person who I spoke over the phone is very nice and empathetic to my concerns. And the service advisor is very nice and professional. I would say this is the best Toyota location in New England. I drove 25 miles for the same reason.. even though I have one next door. Far better in customer service than Toyota of Nashua.

Robert Longo

Greeted by a rep after entering the garage. My service consultant, Adam greeted me. He went over the service and length of time it would take to perform. He showed me to the Waiting area and told me about snacks and drinks they offered. The service completed on time. Great crew

Jeff Morris

Once again, Dave Lelesi came through for us by providing the best car for us and the best deal we think we could have gotten on that car. Thank you so much, Dave!

Shelley Goerke

Buying my new 2020 Camry at Ira Toyota with Jen was a great experience. She took care of everything, was honest and helpful through the whole process. I feel thankful and appreciative of her and Ira Toyota for making the car buying experience such an easy and positive one!

Kristin Gaudreau

I recently purchased a Toyota Corolla from Ira and was very impressed by my experience! I'm from Massachusetts but drove up to Manchester because of the extremely reasonable prices I saw on their website, and it was SO worth it. Everyone at the dealership was very kind, friendly, and helpful, the the overall mood was very upbeat and positive. Our salesman, Alex Therrien, was extremely helpful and informative, which I really needed because it was my first car-buying experience! When I had an issue with one of the back windows two weeks after purchasing the car and needed a $400 part to fix the problem, Alex and Ricky Despres (who was also extremely friendly and helpful) worked together to stand by the quality of the vehicle and ended up covering the cost of the part. I can't recommend Ira enough and I'll certainly be back for my next Toyota! Thanks, Alex and Ricky!

Renee Van Leuvan

Adam and the technicians at Ira Toyota did a fantastic job trouble shooting a pesky problem. Adam took the time explain the process they used and answer all my questions. I'm very satisfied with the IRA team and their commitment to satisfying their customers. Second visit and Jenn was great.

Kim W

Ricky D. ALWAYS goes above and beyond to ensure I have what I want, need and what fits in my budget. I have now purchased a total of 6 cars through this dealership and won't go anywhere else. Even when I had trouble with a used car I bought, it was all able to be handled. Reuben is a great salesman...very calm, patient, and kind. He took the time to listen to my daughter about what she wanted and made sure she was happy. I am never pressured to buy here and I always leave with a good deal. Belle and Peter make financing a breeze. Thank you!

Lisa Dorval

Bought my car at IRA in Manchester. Great sales staff! Dave Lelesie treated me so well! I would recommend him if you want to buy a car. Derek Curtis takes care of my oil changes and inspections. He is an amazing and personable technician. He is so polite and does a great job! The shuttle driver is so nice and fantastic. I recommend IRA Toyota in Manchester highly!

Polly Hawkins

My husband and I love, love, love our new Toyota Highlander. It is just the SUV that we wanted and equipped with everything we were looking for. From Dan Smith our salesperson to the service manager, it was a wonderful experience. In addition, we just went up to get our cargo mats yesterday. When we pulled into the garage, the service people had us pull and said they would be with us in just a minute. There was a lady on the upper level and when I rolled down my window, she inquired as to what we needed. I told her we were there to pick up our cargo mats and she sprung right into action and went to the parts department to get them. She brought them back and offered to install them, which she did with the help of one of the mechanics. We are so happy that she put them in, it would have taken us an hour to figure out the back one and we would not have thought to remove the carpeted ones. When we left I asked her for her name, it is Chantal and I must say she went over and above what we expected. I feel Toyota is lucky to have such a dedicated employee, I know she made our day as well as the mechanic that helped her, but it was Chantal that made the biggest impression on us.

Peter Morris

These guys got me in a more economical vantage when my truck proved to be too much, and kept me at my same rate. Treated me like a loyal Toyota guy, of which I have always been. But now my loyalty has an address. Great job to Greg and his crew.

Nick “Nick” Gaponov

Junior Garcia was the best sales guy I have dealt with at this place and overall other dealerships to that matter, stress free buying experience and I got the deal I was looking for without the back and forth hassle. I would exclusively use him at IRA Toyota Manchester. Finally a good sales guy at that place! 👍 …

Cat Doucet

I went to quite a few dealerships before coming up to Ira. I live about 40 minutes away from the dealership, but I had heard good things about them and no one else could work a deal for me so I thought I’d give it a shot.. I met with Sean, who was really transparent andnuofront about everything. He didn’t set unrealistic expectations like all the other dealerships did. And he didn’t try to sell me anything I don’t need. He asked a lot of questions about what I was looking for and went out of his way to make sure I got it. He made me really comfortable throughout the whole process, and made sure I understood all the steps and had everything I needed. I would definitely recommend Ira, and I will definitely buy my future cars there.

Cristina Pastore

My Husband and I went to trade my lease in over the weekend! I cannot say enough about the group of wonderful people we worked with! Dan L. our sales rep along with the finance team were a dream to work with. Such a friendly environment, made us feel right at home! All and all, from start to finish this has been a remarkable experience and look forward to doing future business with them!

vanessa blanchard

I just had the first maintenance appointment for my rav 4 at Ira Toyota of Manchester. I couldn’t be happier! Dan, my maintenance specialist was amazing! He was super informative and friendly. I was surprised to find they have a shuttle service that brought me home while my car was being done and they even picked me back up after, thank you William it was great chatting with you! Thanks Ira!

Cathy Hall

The service rep I had this time (I think David) was very good. Contacted me right away to say my car was in and called again to say what needed to be done. Helped me to save a little money with costly repairs. And my car was ready in a timely manner. Overall I have a good experience at Toyota.

Karen Dyke

Jim Made the experience of getting a new car quick and knowledgable. He Answered all the questions asked of him and made it easy to know what to do in the process . It was my first experience leasing a car and I felt everything was covered and the process moved along smoothly. I was given the opportunity to drive the car and was so pleased with the fabulous deal I got! Jim was easygoing and made the whole leasing process fun! Thanks Jim again for your great service!

Keila Melo

I went there to potentially buy a 2019 used car ended up buying a 2021 and honestly the experience was amazing, it is absurd how nice and polite these guys are,also how respectful they are to your decisions. They did not rush us at all in the process and we felt like it was more about us getting the car we want plus a great deal then they actually selling it, like all these qualities wasn’t enough, I had my car delivered to me by the guy who was helping me there! Wow!!! 1 to 10 they are definitely a 10! Thank you Cleiton, Mo and Petter!!

Kelly Thomson

Jason MacGilvra was one of the best service advisors I have had the pleasure with which to work. Even though I planned on getting my 110k mile check up done in 2 hrs, cars don't cooperate. Jason kept me updated on my repairs, re-call, and unexpected warranty fixes. When it turned out these repairs were going to take longer, Jason arranged for me to have a loaner so I did not have give up my holiday travels to RI!! Thank you Jason and that you Toyota.

Jamie Chouinard

When it comes to a good service department, most folks care about three things. 1. Are they honest 2. Will the work be completed properly 3. Will they do right by me in the end. I can say that this service department is very honest, does great work , and went far beyond what was necessary to make things right. A special shout out to two of the advisors Jenny and Alan for their efforts.

Maureen Allen

The salesperson John was extremely helpful with absolutely no pressure.

Lynn Champney

This review is for my most recent visit for routine maintenance on my Highlander. Bryan was my service tech, very personable guy. Estimated length of time was right on. Price was just under estimate. I was shuttled to the Mall by Ed, who was a super- great guy.

Ray McDaid

Great dealership. Bought a 2014 used vehicle from IRA along with their warranty. I have been in for service now on 2 occasions and every repair and service has been handled professionally and in keeping with the warranty terms. At IRA Manchester they back what they promise. It's great that I can't rely on their integrity.

Heather McIlveen

Henrique was knowledgeable, friendly and very funny. He made the car buying experience less torturous than one would expect it to be. I left with a new car that I love at a great rate and all in under 3 hours! Highly recommend!!

Mary Nelluvely

I had a wonderful experience at Ira Toyota this past weekend where I was able to lease a gorgeous RAV4. Keith O was incredibly helpful and really pleasant to work with. Everyone who I encountered was fantastic. This is my second experience with them and I couldn’t endorse their services more!

Kelsey Grandmont

Brought my car in to get an electronic parking brake fixed under warranty, service only took a day and a half and was super easy to bring in/pick up. I was informed of everything that was happening to my car which I really appreciated. Only thing was that prices seemed super expensive for things that they suggested I fix that wasn’t covered under warranty, but they were understanding and ok with me deciding I didn’t want those things done.

Joe Stanieich-Burke

I took my car in for general service today. The crew was exceptionally nice and knowledgeable. I used their free shuttle service, which was super convenient - better than waiting around or taking a cab/Uber to work. The driver also happened to be one of the nicest men. Highly recommend Ira Toyota of Manchester.

Roscel Mesta

Our visit to IRA Toyota was a great one. We had an oil change and a tire rotation completed. We were greeted by Bryan whom was excellent, courteous and funny. Bryan even broke the ice by playing some trivia...My boyfriend should have known those 7 professional teams that don’t end with the letter S, since all he does is watch sports all day ..or that there is actually a volcano with blue lava. Thank you Bryan for the trivia and some great Service.

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