Reviews of AutoFair Ford in Manchester. (Car Dealer) in Manchester (New Hampshire).

AutoFair Ford in Manchester

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322 Comments

Car dealer

Ford dealer

1475 S Willow St, Manchester, NH 03103, United States

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Information of AutoFair Ford in Manchester, Car dealer in Manchester (New Hampshire)

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Reviews of AutoFair Ford in Manchester

Nicole Boeneman

My husband was working with a different dealer and we ended up at AutoFair Ford because they had the truck my husband wanted on-hand. We had the best experience buying a vehicle! Zach and Adam were so great and fun to work with! They listened to our wants and answered all our questions! They whole team was amazing! Our finance guy had a great personality and made the transaction smooth! A special thanks to the gentleman that found us another rebate! They worked as a team and I'm confident we got the best deal!

Aimee Power

Tim Donovan is a great guy! Very easy to talk to and does his best to get you the best deal possible! My kids even loved him because he was so nice! We really enjoyed our time with Tim and we love our new car!!! Thank you, Tim!!!

Debbie Perugini

I have to say that Agai was an absolutely great salesman, he listened to everything I had to say and was very respectful. There was no pressure as I knew exactly what I wanted and he delivered. Besides being a great guy he is also very funny so the time we spent was enjoyable. I highly suggest everyone looking for a new vehicle to chat with Agai, you won’t be disappointed at all!!!!

Jared Wells

I have worked with Scott Vincent on my last two auto purchases. He always takes the time to understand my needs. Provides guidance to ensure we make right decisions, which benefits me financially. He is truly a "Trusted Advisor". I will continue working with Scott on all future auto purchases. It is employees like Scott that create loyalty to a Brand and a Dealership. Their Service Division is also top notch. I work with Joe as my Service Advisor. From a Total Customer Experience (Sales/Service), I couldn't be more impressed. Give them a try; you'll become a lifelong customer, Like Me.

Robert Harrington

I would highly recommend AutoFair to anyone. We found a car here and despite the dealership being 1.5 hours away we felt it was worth the drive. Right away Chris and Tim welcomed us and they had the car ready to go for the test drive. The whole process was stress free. Chris has a great attitude and did not pressure us into a sale, rather he and Tim worked with us until we could agree on a price that worked for both parties. Once the process was complete, Rob was excellent explaining coverage options, financing, etc. Finally, when the paperwork was signed they had realized the title hadn't come in yet, and rather than make us drive back up to Manchester a few days later, Chris offered to bring the car to our house on his day off. If you are on the market for a new or used car they should be your first choice.

Slyder Martin

Have been Buying and servicing my trucks at AutoFair Ford in Manchester since 2012. Not once in all those years have I been disappointed in the service or felt taken advantaged of. My recent service ( oil change/ air filter ) was accommodated only a few hours before due to emergency travel I needed to do. Service guys are great too. Have worked with Joe many times over the years. I highly recommend AutoFair and have sent friends and family to their dealership.

Derik Goodine

David Kelley was a great salesman at AutoFair Ford. Enjoyed working with him over 1 year and a half of waiting for my Ford Maverick to come in. Alwaya returned my emails and calls and texts in a timely manner.Very knowledgeable about all the vehicles! Go see him and the rest of the crew at AutoFair Ford!! Trevor Stuart was great in the Finance Department as we worked on all the paperwork.. Dionne Quintal was great during my long wait for this hybrid truck also, and always polite and accommodating with all my inquiries. Matt Roy was great with initial finance setup and Tim Sewall was great during the final processing of getting me on my way.

tori north

Manny Pouche made my car buying experience so easy. He was very knowledgeable of each car we looked at, took the time to show us all the features and even has reached out since I purchased my car to make sure I am totally satisfied which I am! We spent a month searching for a replacement vehicle for me, and each dealership we went to we dreaded having to deal with the salesmen we knew were waiting for us. Manny was exactly opposite of the other salesmen we dealt with. He was nice, respectful, gave us space to converse about this decision but was available if we had questions. Although I don’t plan on buying another car soon, I cannot recommend Manny enough!

Eric Flynn

Visited looking for two specific trucks on the lot. Paired up with sales consultant Travis and quickly got through the info and test drive process. Very easy, straight forward. Decided to make the purchase and the financing process was easy with no hard sales for additional coverages. Truck was driven down the next day. Good experience, would recommend Travis and the team to others .

Rick Brindisi

Just purchased a 2019 Ram 1500 from Autofair. Was greeted by Ernesto in sales . Great guy! He made my wife and I feel welcome and also as if he was there to really help find the truck I wanted. We walked the lot for a while , he was very professional and patient. Finally he took us on a test drive and answered all questions we had. He sold himself and the dealership very well . I felt very comfortable dealing with him. After agreeing on the truck , he and his sales managers were able to negotiate a fair price for my trade and fit the vehicle into my budget. Never once any pressure to buy. Ernesto , the sales manager and the finance manager all did a great job ! Drove my truck away the next day , and was contacted by Ernesto and the dealership to make sure I had a great experience. Go to Autofair Ford , ask for Ernesto and experience it for yourself ! 100% satisfied … plus they have a huge inventory to choose from .

Kris Mooso

Ordered the Ford Bronco Outer Banks 14 months ago, delivered & in my driveway the day it came in. Great people, fully prepared and ready to get me my Bronco as soon as they could. Good experience with “warranty” and “incentive” information. Thank you Sarah & Danielle!

Denise MacFarlane

The A Team! From the initial phone call with Christina, to Sales Manager Tim, Sarah our sales person, and Dave in the Finance Department, our overall experiment was #1. We appreciate all of their help getting us in the vehicle we needed to tow our camper and the assistance from the service department too. It was quick, easy, and fair.

Kalvin Cirino

Wide selection of vehicles and very kind, helpful staff. Scott helped me purchase my car and made it a smooth process. My only issue was the dealer fees are super high (about $800), which I had never seen elsewhere. Other than that I was able to get a great deal on my car.

Edgar Almonte

Jesse takes good care of me in information on service repairs & maintenance recommendations and always in great communication. Well organized and informative on details needed regarding any services needed on my truck. He is caring, courteous and involved in getting matters resolved in a timely manner. Great job by everyone at AutoFair Ford.

Christopher Knight

Straightforward, no nonsense, overall a very pleasant experience. Chris in sales was great helping me select which trim package would work for me (without any upselling). The finance dept. was great at talking through my options and making recommendations without making me feel pressured. Will definitely get my next truck from them in the future!

Brad Letendre

10/10 experience from sales to finance and all the way to the service department these guys are top notch! I will definitely be coming back for my next truck! I high recommend others to do the same if you want a fair honest no BS Good Deal!

Shantel Giguere

Went in to have my car serviced and unexpectedly started looking for a different vehicle. Great customer service all around from speaking to Peter in the service department to then Agathokli and Tim in sales. I was reluctant as to having bad car buying experience before and this team really turned it around. I had my 2 children with me and they made sure we were all comfortable in a very above and beyond way. Highly recommend!

Ron Ferrante

I have bought vehicles of from the AutoFair group for the last 15 years. I always find them to be professional, honest, courteous, and make an easy transaction. They turn the hassle of finding and buying a new car into something fun! I highly recommend the AutoFair team! Ron Ferrante.

Jennifer Aube

Everyone was incredibly nice. I had an appointment at 10:30am but wanted to drop it off early morning and it was no problem. I had a recall for my car and they were fast and had no issues picking up. I have another recall coming up and they said they would contact me when the parts come in. Great customer service!!! I've gone there for all of my recalls!!!!

Christina Prunier

10/10 loved working with Manny and Danielle. Got me a great deal on my trade in and my new Edge! I absolutely love it and couldn't recommend them more! Definitely will be back for my next vehicle :)

Tom Aldrich

Great experience purchasing my truck. David was a fantastic salesman, very friendly, knowledgeable and professional. He is true credit to the dealer and the profession in general. I would recommend the dealership and David in particular to anyone.

Matthew Gelinas

I love working with AutoFair Ford. They are honest, direct, and they work with my schedule. Jerome, Tim, and Chuck are a great team down there. Keep up the good work. Have a cigar you're gonna go far. Fly high you never gonna die you're gonna make it if you try they're gonna love you.

wayne01bst

Worked with Sarah. Very polite. Answered all my questions. Very easy to work with. Then with Dave on the finance stuff. Really nice guy. Explained all my options until I had a clear understanding on warranty and for all the paperwork. Would easily shop there again.

MIKE Buonagurio

My truck is perfect again. I love my F-350 and I trust Autofair Ford of Manchester to keep it in great condition. Thanks Jason and all your associates! Great Ford Vehicle service. Very nicely managed and organized that can only be matched with caring and thoughtful customer service. Knowledgeable repair recommendations and all done in a timely manner ……Great staff all around!!!!!

Pat King

I have bought my last 4 cars there. Recently i had some recall/warranty work done that couldn't have gone any better. Shannon did a great job communicating everything with me every step of the way.

Greg Roy

Everybody I dealt with was great. Manny the sales r rep who helped me pick the right car for me gets 5 🌟 for not making me feel rushed or pressured. No aggressive sales tactics and he worked hard to make sure I left knowing I had made a good choice coming to auto fair manchester. The folks who handled the financing for me went above and beyond to get me a price and deal that works for me. All of which made for a totally positive car buying experience. I'll be going back when am ready for my mid-life mustang lol, and absolutely recommending them to friends and family 👪

Dawn M

Honestly, the best car buying experience in both of our lives. Staff was helpful but not pushy, well informed, and kind. We have already recommended to a few friends - special thanks to Tom M who made the process easy and fun!

Etienne Tardif

All staff was knowledgeable and very polite. No pressure sales. I had done my homework and found there prices to be competitive. Zack Lessard was my salesman, he was excellent. I would highly recommend him and AutoFair to all shopping for a vehicle. Thanks Agian!

Richard Kelley

My experience regarding the work done on my Ford F-150 was remarkable. From walking into the dealership to driving out of the parking lot, I met many employees who went out of their way to make my visit fantastic. They were both knowledgeable and friendly and I credit both them and the leadership 👏👏🇺🇸 …

phil12169

Needed to have a engine light diagnostic done. Called and because it is a diesel I had Jason as a writer. Explained my issue and he scheduled my appointment. I called two days later with another issue. He went above and beyond to get my truck in on scheduled day and returned to me as promised. If you need service on your 6.7 go see Jason at Autofair Ford

Jed Kingman

Nick is fantastic; I will keep bringing my 2022 Bronco here until this man no longer works here. This is my first Ford and I have been to 5 different dealerships before stopping on this dealership because they are simply the best. Thank you for being so easy to work with and accommodating every want/need I have, I can be quite difficult and OCD when it comes to my vehicles.

Donna Del Core

When I have service done on my car at AutoFair Ford in Manchester, NH, Jesse Haarlander is my go-to service tech. He's patient, kind & very friendly. He is true to his word on the length of time I have to wait. I trust him when it comes to servicing my Mustang Mach E! He's very knowledgeable & I am very thankful for his service! Thank you, Jesse!!

Matt Thompson

Highly recommend AutoFair Ford Manchester. I had just about given up my search for a new Bronco Sport when Kem called to tell me he had found one with everything I was looking for and it had just arrived at their dealership! This was something 6 other local dealerships couldn’t do. Kem is a fantastic sales rep and David saved me money on the financing. Awesome team!

Melanie Harder

Well let me tell you...it was -35 degrees out and Dylan did an amazing job getting me in my new vehicle helping me pack up my old car and removing plates. This was my 2nd time purchasing from here and my 1st go around was not very enjoyable so I had reservations about doing it again. What a 360 this dealership has done. From the rep to the sales manager to the finance dept it was an amazing experience and I am truly happy Thank you to all Dylan, Trevor and Nick

Ernesto P

Truly amazing i’ve been going to this dealership for years, my first Ford F150 came from here and my last Ford F150 hopefully very far in the future will also be coming from this dealership there is bar none no one, or anything better than this place for both sales and service. I am a Lifer. The communication is amazing, no more guessing when your vehicle is going to be done, Jerome stayed in constant contact with me, updating me as far as what was happening with the vehicle, and they were very accommodating when they took a little bit longer and being able to shuttle be on my errand. Look no further, your days of deceitful game playing and up charges are over.

Jen D

My husband is a vet and was really hoping to get into a Bronco. Well- fellow veterans helped that dream happen! Fast, kind, understanding- they told some good Marine stories. Tom, Rob, Matt! Amazing team!! No pressure and we left feeling so good about our choice. Thanks guys!!

Michelle Tarentino

Joe has been my service advisor for many years. He is personable and greets me with a smile. He explains exactly what my car needs. I always trust his recommendations.

Nicholas sciacca

I always work with Jason L. He’s fantastic there are 5 other ford dealers closer to us but honestly it’s worth the drive to go further for better service. Jason is a personable guy understands that our trucks are company vehicles and when they’re down they aren’t making money. He’s prompt and thorough I couldn’t ask for anything more.

Cecilia Durkee

The service team from start to finish is simply awesome! Rachel, Janice, and Jesse were all amazing, professional, and attentive and worked cohesively to get me in and out quickly and without the hassle!! Much love to you all! Thank you so much!

Tammy Sarette

Paul was super helpful. Came in for a door latch recall and found 2 other recalls that needed to be done also. He took care of everything quickly and i had my car back in no time.

Susan Piecuch

Very pleasant to deal with. Only issue I had was the 3 hours they took for an inspection (passed without issue) and 2 recalls. Long time use for break lights and back up camera, which they do not have but will order.

Mark Conley

Nick is the best service advisor. He always welcomes me by name which is appreciated. The service was great but I think $20 per quart of diesel oil is steep.

Ashley Mailloux

Always a pleasure having any work done on my car at Ford autofair. Customer service is always on point and great communication skills. Jerome was easy to work with and upfront with costs and welcoming personality. Highly recommend.

Mike M

Joe is great to work with. He has superior knowledge about my truck. Service is top notch. I only use Auto Fair Ford for service on my truck.

Omar Mian

Had a great buying experience at AutoFair Ford in Manchester. The salesperson was not high-pressure, was very knowledgeable, and guided us through the process. Very positive experience.

Suzanne Gray

My experience with Joe and the AutoFair team has always been good. If I don’t wait, I will receive a call that gives me details so I know what to expect. Pleasant atmosphere and staff. Free popcorn!

Kristen Desrosiers

I have always had a great experience with the service department at Autofair Ford in Manchester NH. My service advisor Jerome is always smiling and friendly and makes sure everything is taken care of. Top notch service!

Rob Stillman

Fast process very warm and friendly sales finance and business managers. Vehicle was prepped nicely and all set to go when we arrived for pickup. Very smooth!

Melissa Pijoan

Nick was extremely easy to work with and made the whole repair process super easy. He let me know what to expect so there were no surprises. I'm always going to use him to service my Ford.

Tyler Dyment

Had an excellent experience and will definitely come back for another vehicle Travis and everyone involved were amazing to work with

Mark Reed

Could not have a better experience with AutoFair Ford in Manchester. Jason helped me with everything I needed to get my truck fixed and took half the time I expected. He kept intouch with me through the whole service and even gave me a loner vehicle the whole time they had mine. This is the first time I used this dealership and I will never go anywhere else. The service was just beyond my expectations. Thank you Jason Lesieur. I have already told all my friends about my experience and told them rhey will not be disappointed if they went here for service or to buy a vehicle. Thank you so much.

Robert Stepan

Jerome and the mechanic assigned to my edgw were very helpful. They diagnosed the steering system problem and identified a problem that would have made the vehicle inoperablejon the road. Finding an after market part saved me money and that was highly appreciated.

James Cote

Got the price I needed on a great F150 and I couldn't be happier. Zach Lessard, Trevor Stuart and Tim Seawall all provided great help and service to get this deal done in a way I wanted it done. Will definitely reach out to AutoFair for accessories, service and when the time comes, the decision on the next F150. Thank you! Jamie Cote

Tom Bernier

The service manager Jason at autofair ford is top notch & goes above & beyond expectations. & kept me well informed at all time with my vehicle repairs .highly recommend great customer service & repairs .

Trent Wood

We've had a very good experience purchasing our pre-owned truck from AutoFair in Manchester. The salesman we worked with, Gaius, was very welcoming and knowledgeable of the vehicle we were intrested in. Gaius answered all our technical questions on the spot and we committed to the purchase in less than 2 hrs. Gaius has also been very responsive post sale to help resolve a couple of minor issues. Everyone at AutoFair that we worked with was very personable and professional. I very much recommend shopping at AutoFair Manchester if you're looking for a nice pre-owned or new pickup.

Asher Kothapalli

This is being my First 2022 Ford Bronco Oil Change service and it went very well. AutoFair took care of it. Once the Oil change is done, I could feel the Engine run smoother.

Jim Ellis

Fords new order online system made ordering my Maverick a snap! Ordered, made my down payment, final paperwork and done. Very helpful folks at AutoFair Ford made the process seamless!

Patty Blais

On the whole the experience was great. I made a mistake online and made an appointment for an earlier time, but I did change it by calling the service desk. The gentleman helping me because Peter was not available at the moment asked me if I could show him the text that the service desk sent me to say I had changed my appointment. I was a little put off that he didn’t take my word for it.

Thomas Bergeron

Jason wad very professional and friendly. He had my vehicle back to me sooner than we initially thought better than when i dropped out off. Also kudos to Danielle out front.

Wayne Lawyer

Dave Kelly was my sales person treated me excellent make sure I had everything I needed made the sale of my truck, a quick and easy this is my fifth or sixth truck at Auto Fair. Auto Fair is always treated me excellent thank you Dave, Kelley, Joe ridden and Trevor.

Kay Horiuchi

Shannon continues to go above and beyond for us. She is always accommodating and finds the best pathway for our service needs. She is a gem and deserves to be recognized for all her efforts. Thank you Auto Fair Ford.

Dana Conrad

I just went in for an oil change, but I'm always treated with respect and given honest information about my vehicle, it's performance and my safety. Job well done!

Erin Bunker

Great experience. Service was fast, efficient and Joe R was super helpful. The only downside was not having a loaner available leaving both my husband and I having to take time out of work for recall services.

Michael Lanseigne

Great buying experience at Autofair. Love my new F150

Glenn Scott Photography, Inc.

Absolutely great car leasing experience. Good group of guys. Didn't take long and worked within my budget. Highly recommend.

Tara Michaud

Nick was fabulous. I loved how much he communicated with me throughout the day regarding my car. I Highly recommend Autofair Ford, Manchester and especially Nick.

Brian M

Just got my new Expedition...Really fantastic experience. Price was great and they did all they said they would and more!

Ashley Luken

Jay is always super friendly and helpful when I come in to get my truck serviced. I highly recommend and will continue to visit Jay at AutoFair in Manchester!

Michael Dafoe

I want to “Thank Jason” for getting my vehicle in the shop on a Monday morning and turned around within an hour, unbelievable! Especially after my appointment didn’t show up on his computer and they had 60 appointments on his screen, WOW!!

Breezy Productions

Scott Vincent is the guy to go for New or Used Raptors!! If I could leave 6 stars for this dude I would!! Traded in my Gen 2 for the new Gen 3! He worked his magic and got me a sweet deal!!

Alexandria Smith

Jesse was wonderful! He answered all my questions, was honest about the time frame of how long the work would be on my car and was great at getting back to me when I checked in.

Rebecca Carpenter

Jason and his crew always take care of us. We can call and let him know what going on with our truck and he takes care of it.

Alan Comeau

Got a service engine soon light. Had an appointment within a couple of days. They verified the code and Shannon ordered the new part. Part arrived in a few days. Appointment was made for the next day to replace the part. Problem resolved.

Robin Beardsley

I had an wonderful experience buying from AutoFair Ford in Manchester. The whole process was very easy and they even delivered the car to me. No pressure sales, no haggling. The way it should be

Cindy Creteau

The salesman was great! He knew his product and was accommodating. Everyone I had contact with was exceptional.

T D

They called me to schedule a recall repair I had forgotten about. Got me in quickly and had the repair done in no time. Great service as always.

kevin pare

Jason was terrific to work with. Very personable. Treated me respect and courtesy. Actually seemed as if I was the only customer of the day.

lee mclaughlin

Ford Escape door stop was replaced by a completely new door very happy with service and how Jerome went out of his way to help me. He's the best

Acliptic

Tom Mahoney was absolutely stellar! He let me set the pace of how fast everything was going to go and it made everything a lot easier. As a first time car buyer, I was nervous and honestly scared of going into any sort car dealership hearing things about salesmen and saleswomen being pushy but I was quickly proven wrong. If you need anything ever request Tom. As long as he’s at Autofair Ford, I’ll be going to him. Moving into overall treatment, I did not have to get a single door while walking around; made me feel special and valued. I even got a few congratulations while walking out with the keys to my new car! One last thing, Rob in the finance department is just a great all around guy. He understood that this was my first time buying and he didn’t waste any time getting me what I needed rather than trying to upsell someone who doesn’t know any better. He made the process very fast too! Autofair really does make it happen.

Dave Jeannette

I have bought many vehicles here and always have my cars serviced here as well. Jason Lesieur is my service advisor and is a real professional, always attentive to the service needs and requirements of our vehicles.

Alicia Kurlander

Everyone was so friendly, helpful, polite and fun. Loved my dogs. (I had 3. including a puppy who peed on the floor. 🤭) …

Larissa Fagundes

Ford Auto Fair was quick. We walked in an hour before closing and walked out happy owners of a newer Honda at a fair price. Thank you for staying late .

Matt Muser

Sarah and the team at auto fair were fantastic to deal with! Not pushy and really trying to figure out how to fit my needs. Will only buy cars with them in the future

Joanne Rollins

This is my second interaction with Nick! He is helpful and easy to talk to. I’m very pleased with my visits so far. Sincerely JoJo

Jake Renke

I have been trying to find the right F150 for a few weeks now, and with lack of inventory and marked up dealer prices, it’s been difficult to find one. However, my search stopped quickly once I found a match at AutoFair Ford. The entire service and financial team worked with me to get me in the F150 I wanted for a fair price, with a generous offer for my trade in. From the moment I walked in, until I drove off the lot in my new truck, I was treated like I was one of them. I plan on going back once it’s time to get a new vehicle for wife. I highly recommend this dealership for your Ford needs.

Alrick Barnett

I had a f450 with a common issue no crank no start none of the Ford dealers in New Jersey told me 2 weeks plus to 2 months before they could look at it . I called the Ford of Manchester they told me 2 days the guys at Ford of Manchester NH definitely don't play around A huge thank you goes out to Mr jay

Julie Belley

We just bought my husband a truck here yesterday. Trevor was amazing moved everything so quickly as we were on a tight timeline. They were honestly the nicest guys

Pauline Ashwell

I was short on time and I got a suv in a matter of a couple of hours. Delivered to my house the same day. That was great because my old car was on its way out. The only thing We found a crack in the windshield because everything went so fast that we didn’t see that. I am happy with the purchase.

Sharyn Farrow

Jerome was awesome. Thank you so much for making my first service experience such a pleasant one.

Cat Post

Quick and efficient Incredible service and staff Was treated with respect and dignity I will continue to purchase my vehicles here

Kyle Broek

Excellent customer service and experience working with Jerome. Very fast, attentive and communicative while my car was serviced. Thank you!

John Mcclellan

AutoFair Ford is a very clean and professional environment. There was no pressure sales tactics whatsoever. We were given several options for purchase considerations. The sales team were very professional and made us feel at ease. The financial representative was very thorough and professional as well. This is the second car that we purchased from AutoFair Ford and we were definitely not disappointed. 2/16/2023 Due to a very unfortunate incident at my last AutoFair service appointment, I was asked by Paul Visconti to contact him directly to schedule my next service. Paul was very professional and respectful. He kept me informed throughout the entire visit. I was extremely satisfied. Paul definitely restored my faith in AutoFair's excellent service. Thank you Paul.

Kathleen Corbett

Went in with an idea of what we were looking for....Christopher didnt just limit us, he gave us a few options and was knowledgeable in everything that was offered..... left with new car in hand in less than 4 hours

Brian Molen

I dont know how it could be better. It is amazing service. I get updates about when my vehicle will be ready. The quality is always excellent.

John Baker

Pulled in for scheduled service, quickly handed over keys and has vehicle back in reasonable amount of time for service needed... kept me informed as work progressed

Sue Pillsbury

Very friendly and efficient. My vehicle was completed quicker than expected.

Kevin K

this was our 2nd car we have got here. The saleperson Tim was excellant

Matt Toy

My wife and I had an extraordinarily smooth experience at AutoFair. The car we were interested in sold to someone else while we were out on our test drive. But by the time we returned our salesman (Dave Kelley) had already gotten a different one ready for us to look at. The dealership was aggressive with the offer on our trade in and provided several financing options with top tier lenders. When we took possession of the new (to us) vehicle it’s was clean inside and out, had a full tank of gas and was state inspected. Based on our experience I’d highly recommend AutoFair Ford and Dave Kelley.

To Row

Great service and work with you for your needs and wants. I leased a vehicle the year before and when I came in due to them offering a deal for it, I already knew what I was looking for and they didn't try to get me to look at anything else! It was quick and simple. The whole process only took an hour and a half. It was great! Demai (if I'm spelling it correctly) is a great salesman! I plan to have this truck for a long time but if I need anything I know who to talk to!

chris little

Mujo was the greatest, when I ordered and received my new bronco at Autofair Ford in Manchester. He got everything done for pick up.

Antwan Thomas

Jerome, is very helpful and always offers suggestions without extra sales pressure. Very approachable and always willing to go the extra mile for the customer.

Suzanne Murphy

I have been dealing with Joseph and AutoFair for a few years and have never had a problem or question not answered. Joseph is very polite and personable.

Robert Riddle

Super friendly and easy experience. Will definitely recommend to buy here. Mujo was great to work with !

Knows Gold

Staff was friendly and helpful, and able to assist me finding a great deal for my needs.

Leanne Gouveia

Jerome at Ford Autofair handled my Explorer Issues with professionalism, and was very accommodating. Stress-free........ Thank you Jerome !

Joel Hall

The salesmen and finance people were wonderful to deal with. They were honest and up front with pricing. They made the deal easy and even delivered the vehicle to me due to extenuating circumstances. I would definitely go back when I am ready to buy again.

Carrie Jacqueson

I had a great experience with Auto fair Ford, they got me in the vehicle I wanted. Chris and Danielle went above and beyond. In the future when I am ready to part with my truck, I will most definitely go back. Thank you guys for a great car buying experience.

Ed Knutsen

Jesse was great as always of keeping me informed about my car and getting the shuttle driver back to me to get me back to get my car.

Pam H

AutoFair Ford of Manchester is the best dealership in the area, hands down! Great service all around...from Service to Sales to Finance - no one does it better! Jesse H is an incredible Service Writer & the whole team is just superb!!

Peter Picone

Shannon from Autofair Ford always does a fantastic job helping me out with ny 2016 Ram 1500. I always repeat my business with her

Sgt Levy

Traded in my Raptor for a Bronco and was in and out in 4 hours start to finish. Fantastic service

Christopher Carabin

Autofair was great to work with. Starting with Dionne, we placed my order for the new full size Bronco with Ford directly. She was very responsive and easy to work with from the get go, even with all of my changes along the way. Once the Bronco came in, Scott and Dave were great finishing the process. Easy and simple. LOVED the ability to go through Autofair to place an order directly with Ford and keep the price right at MSRP. No problems at any stage. Great job all around.

Russell Mammino

Great service,Nick is very nice,pleasant and a good guy,he makes you feel noticed ,and they get the truck done as fast as they can

Allen Croteau

Had a great experience working with Chuck and Dave my salesman.

Lisa Raymond

We were there only 1 hr for 6 month maintenance, well done

Matt B

Had a great experience with Autofair. Usually I've bought all my cars over at Autofair Honda so I was happy to see that they have the same awesome service at Ford! I ordered a new Bronco and Dionne was incredibly helpful throughout the entire process. She responded to all of my many emails quickly. When it finally arrived, Danielle helped me complete the sale. She helped me get a great trade value. I'd recommend them to anybody!

Darryl Horning

Very easy to work with, waited for my oil change done in a timely manner.

Brittany Morgridge-Haslett

Customer service who answered the phone was not the best and kind of rude while talking to me (a women) but were much nicer talking to my husband but Peter and the other men in the service department were very friendly and informative throughout the process.

Joe C

Given all the variables from interest rates, economic and supply chain issues, we came to a fair deal. happy with my experience.

nick fenton

Jerome was very helpful. Was able to diagnose the issue and get me back on the road quickly.

Mark LeBlanc

Great service! Peter was a lot of help and kept me up to date on the progress of the repair.

claudio s

Shannon was exceptional, always with a smile on her face 😍 and all the rest of the team was great. …

Rob Burgett

Easy to work with and communicated all the way. Drop off car early so didn't affect my work...

kristie meola

I bought a new vehicle and took it home the same day. My sales personScott helped me out tremendously from the 1st time he came up to me. Great guy and hes very helpful. As long as Scott is there I will definitely continue to buy my vehicles at Autofair Ford.

Jim Babcock

Great experience! Super friendly and not pushy. And very good at following through.

Cara Marston

Super friendly service! I appreciate the time Peter took to explain the work that needed to be done.

DENNIS MATTEAU

Joe and the team took good care of me . Got me right in and out . Great job ." 0978"

Erin Haskell

I had a great experience with the team at AutoFair Ford! We worked with Christopher and he was the best! He was informative and I really felt like he did everything he could to get us a good deal on my new car. I love my new car. I would definitely recommend going to this dealership!

Kenneth Nollet

Bought a F150:from Tom Mahoney Saturday , love the truck but the service I received from the no pressure sales of Tom to the quick and easy Sale could not have been smoother. Can’t beat the price, this is a second vehicle so we told him no hurry for delivery being the day before Easter, as promised Tom delivered it to my house Saturday night! Shocked with the great service after the purchase I highly recommend Autofair and Tom if you need a vehicle!

Kristen

Tim and Ben helped me trade-in my vehicle, and were spectacular to work with. This dealership is straight forward, they don’t play games. I will recommend them to all of my friends and family going forward!

Bill Lonergan

Very positive treatment. No pressure for work not needed to pass inspection. Quick and timely service.

Edward Collins

Very courteous and knowledgeable.. had my best interest at heart.. my new “go to” repair shop

Eileen Dusek

Superior service from Tom Mahoney and the entire crew. They all went above and beyond to get my deal done even though the dealership had closed. Thank you Eileen Dusek

Frank Pellino

This would be my 4th new truck with Auto Fair Ford last 3 with the Manchester Store. No complaints

Sean Bailey

Salesman really came through. He settled some communication issues and made good on his word. Thanks Chris G.

Robert Patten

My experience for service at AutoFair Ford was very respectful professional and efficient well appreciated thank you

Lyndsey Manning

I can say everyone was very professional. Scott was amazing… Every bump in the road that was hit Autofair Ford was great with doing what they could to make the situation right! I will continue to purchase my cars from them!

Catherine Hazelton

We have purchased 3 pre-owned Fords from Auto Fair in the past 10 years. We have never had a bad experience! Gaias, Sean, and Adele were professional, friendly, and helpful through the entire process. We never felt pressured and always left happy with exactly what we were looking for. It will always be our first and last stop when purchasing a car or truck!

Peter Knoll

Pre-ordered. When it came in I told them I wanted to be in and out quick. Under 2 hours. Thanks! You guys rock.

Fred Walker

I had been looking for a Ford Ecosport for more than a month. I happened to notice that Auto Fain Ford in Manchester had a used one on their lot. Vincent Scott the salesman was more than helpful. In all my years of dealing with car salesman (I’m 75) Scott is the most helpful and trustworthy salesman I’ve ever had the pleasure of dealing with. Also Dave Keller who handled the paperwork was a pleasure to deal with. He made it so easy and fast with no hassle’s. Dionne Pento was on top of everything from making sure I was treated fairly to actually setting up the time to visit the dealership. I never thought I would see the day that I would be writing a 5 Star review of a car salesman let alone an Auto Dealership. But Auto Fair Ford of Manchester is the best dealership in New Hampshire. Thank you for making my purchase of the Ford Ecosport an enjoyable experience. Regards, Fred Walker

David Cochran

We were very happy with the service we received. Jason Lesieur always takes care so I’m not inconvenienced and in this case our transmission had to be replaced and he made a seamless transition.

Steve Street

Been coming here so long. Always consistently great. Jason is the man in service.

Nick Enquist

Absolutely incredible customer service. Just the best, hands down. No one does it better than Nick Enquist.

Brian Stemkowski

These guys are the greatest any time have an issue the will go above and beyond to help you thank Jerome and the team at AutoFair ford in Manchester

Ted Jean

Very honest and nice I felt I was able to get almost exactly what I wanted Thank You Ed

Hunter “SaltyJabroni” MacDowell

Danielle was amazing to work with! Listened to all that I wanted and needed in a new car. She was personable and kept us entertained. Beau was an amazing financial guy to work with as well. Didn’t try to upswell me on something I didn’t need or want. Will always use them when looking for a new car.

Katherine Griffin

The salesman I dealt with was so friendly and nice answered all my questions took the time to go over every feature of my new car and when I dealt with the the gentleman in Finance he went over everything, explained every paper I had to sign easy to talk to. I would definitely go to AutoFair Ford again for my next vehicle and I will definitely recommend them

Kapil Bidikar

Amazing place! friendly staff! great collection of cars. They went the extra mile by even returning my rental for me! would definitely recommend to new car buyers.

Denisa Luciano

Had a great experience with Auto Fair Ford. The salesman was nice and not pushy at all, he even looked for the best deals for me and the Finance Department is awesome they waited for 3 days for me to bring them a bank check. I have bought 3 cars here and never have been disappointed. Thank you for everything you did for me and my family

John Sabol

My regular salesman found me what I wanted, helped me get a good price, and delivered the vehicle in record time--three hours! For a person like me that's very busy, that's a real plus. As usual, I'm very pleased with AutoFair Ford.

David Carr

Jesse got my car in and out quickly and gave me a list of things to look at for my next visit.

Paul Langley

Great experience! Promised quick service. Out in under two hours.

Donna Del Core

When I first ordered my Mustang Mach E back in February of 2020, I contacted AutoFair Ford to keep me informed & updated on my new vehicle. I couldn't have made a better choice! I was able to test drive a Mach E not once but 2 times! I fell in love with the car immediately! AutoFair Ford reps shared my excitement & kept me updated every step of the way, right up to the delivery day! They are honest, friendly, kind & very knowledgeable. They give their customers nothing but the best service. I feel grateful for their friendship & am so happy that I am now a member of AutoFairs' family!

Jake Shaw

Great experience at Ford Auto fair in Manchester. Salesman worked hard to get the right truck and price for me..

K

When setting up an appointment at AutoFair, ask for the Sales rep Tim. He was a class act. Offered a fair price, was a pleasure during tests drive, and even stuck around to keep me company while finance was working out an agreement. Because of Tim I will be coming back for my future car purchases.

Dorian Bown

I had a very good experience at AutoFair Ford. I worked with Tim Donovan and was able to test drive the truck I was interested in and complete the finance process all within 2-3 hours. I would highly recommend this dealership and work with them in the future.

Dave Tello

The sales team are friendly and knowledgeable. They give fair prices for your trade. I bought three cars from Autofair, I guess that makes me a regular customer. I'll see you in two years.

Anne Steckowych

Amazing experience buying my first car!

ralph roscoe

The service department is the best Jerome has been the reason my family uses them all the time

Jeff Logsdon

David Kelley was truthful and really guided us to the right truck for us…a professional. The finance process took 10 minutes and they got us out of there with a new truck and no overselling of options and and the like…again, professionals. My best car buying experience by far. Thanks, guys!!!

Rich Bensinger

Great truck buying experience at AutoFair Ford in Manchester. They called us when the model we were interested in came in. Made appointment the same day and worked with sales and finance to put together a great deal. Got a fair deal on our trade. No high pressure. Drove home in a new F350. Thanks!

Ken Coleman

Phenomenal experience. I’ve been to other dealerships over the years and they’re all the same. Nice at first, and give up on you once you’ve paid. AutoFair Ford made me feel welcomed the entire time and will definitely go back there. Love my F150!

Dottie Connors

We went to ford auto fare expecting not to buy at the moment, how lever Trevor came out to talk with us. Not pushy at all very patient asked what we were looking for and budget. He did not try to sell us something we didn’t want or can’t afford. The whole experience was amazing nothing I have experienced when purchasing a car. We ended up buying and I would recommend Trevor as a salesman. The financial manager was amazing as well. Explained everything and made sure we understood everything. I will go back again when I’m ready to buy another vehicle or recommend others to go there to purchase a vehicle .

Donna St. John

As always I had a positive experience today while getting my vehicle serviced.

Rob

Yes! 5 stars from beginning to end. This is 5 star ford service.

Rebecca Riggs

Great experience. One of the best dealerships I have ever dealt with. Scott Kling and Adel the manager were excellent in customer service and working a deal that met our needs. Finance department was the same way. I would recommend this dealership to anyone looking to buy a car. Way better than other dealerships I have dealt with in the past and in the local area.

Jayne Thompson

We were greatly satisfied. Mackenzie Carroll was Excellent sales person She was very friendly. She was very knowledgeable about the Ford edge. And very eager to help us out in any way she could. We look forward to working with her again on my next new vehicle. Also all the other people that we worked were were also great. One of the reasons we went back to get another Vehicle There is because everyone there always treats you very nice and they're all very pleasant and friendly.

Bob Bilikas

Fast service everyone was great on helping me well done Ford thank you

Brittany Smith

We worked with Tim when we purchased our new vehicle. He got us a good trade in value for our old car and made the whole car buying experience fast and easy. I love my new car and will definitely be back for my next purchase.

Nicholas Manolaros

Outstanding experience. After my trusty yet ancient Focus finally died, I gave these guys a try. Dan B in sales was terrific. Worked to get me into a previously owned Focus at my price point. No hard sell. More like a gentle push (sorry, Dan). Stayed in constant contact throughout the purchase process. Delivered beautifully detailed car to my house. Returned my rental car! New Focus came with a generous warranty. Drew in Finance hustled to get me a payment plan I could live with. Knowledgeable and personable. Very pleased.

Mandii Matranga

i have been dealing with Peter Scheibe (Pete) in the service department at Autofair ford. He has fricken Amazing! Very insighful, informative, funny, and polite! My car was towed to him by AAA days before my appointment after being at another shop that could not fix or even find the problem thinking the manufacturers needed to flash reset my computer and keys.. I was in surgery the day of my appointment and he was very understanding of the few hour lapse in time that id be unavailable to contact.. He even wished me luck on my medical issue& related with me after i was out of my procedure and called him! My mustang was thoroughly diagnosed to indicate any and all problems with the car which turned out to not need a flash reset at all! .. and on top of the severity of dealing with ME for all above🤣, the estimate to fix the cars problems currently exceeded my financial cap off. . In which he was very humble and understanding of. So now after ALL OF THAT, the car is being picked up from Pete by AAA again to be moved again! He has dealt with numerous phone calls from me and was very kind and understanding of my not being able to pay right now and willing to be the person AAA will see to pick up my keys and car show his id and my registration. For the measely $150 diagnostic test I had done he is truly going above and beyond!!!! Pete i definitely 10,000% reccomend working with and 100/10 rating for that man! 🖤🤘🙌✅💯🔧 Thank you Pete! 😊 I will be in touch in the near future.

Michael Kosowicz

Welcomed warmly. Timely service and great location. A great experience all around.

Jen Bowles

I had an appointment with Danielle and I couldn't have had a better experience. She had the cars I was looking for ready to go when I arrived making the process so much quicker! I was in an out before afternoon with a morning appointment. I am soo happy with my purchase and she was very knowledgeable about the cars. No pushy salesman gig either. I felt super comfortable. If you plan on buying or just looking for the future I HIGHLY recommend you see her!

Estelle Votour

Joseph did a great job and did everything I asked him to do in a timely fashion

Matt White

Jesse in Service was great..always making my visits go smooth...

Tyler Rowe

Came in for the wrong day appointment and Jason made sure too still push me through and get my service done! Thanks Jason!

Robert Veilleux

Always a pleasure working with Shannon on routine maintenance for my F-150. Thanks !!!

Alex

I purchased a new 2018 Ford Fusion from AutoFair Ford in February. Their online price was by far the lowest so it was worth the 2 hour drive to get there. I am very happy with the car as well as the level of service I received by everyone I dealt with. The sales associate Scott Vincent was friendly and accommodating. I would recommend him and this dealership to anyone.

Matthew Waters

During my experience at AutoFair Ford, I had the privilege of working with Dylan Guinard in the Sales Department. From the very start, Dylan was incredibly helpful, trustworthy, and professional. He went above and beyond to make sure my new vehicle purchase was enjoyable. Anyone who has bought a new vehicle understands that there is a certain level of stress that goes with it. Dylan took his time to explain everything, and provided me with all possible options. He was patient, and never once was pushy. Even after buying my new vehicle, he continued to reach out to make sure that I was satisfied with my purchase, and to remind me that he was there if I needed anything going forward. I feel that my experience with Dylan and AutoFair Ford is a reflection of their wonderful management. Matt Roy, a manager at AutoFair Ford, displays an incredible confidence in his sales team, and is immensely supportive of them and the customer in the process. Matt made me feel comfortable, and was equally helpful, trustworthy, and professional. I cannot say enough about how much I enjoyed my truck buying experience at AutoFair Ford in Manchester. Anyone who is looking to buy a new vehicle should absolutely begin their search there!

Ron B.

I had the best car buying experience I've ever had at AutoFair. The staff was professional and and efficient and with a streamlined purchase process from the very first contact I made with them after finding a car I was interested in on their website. They offered a personalized quote over the phone and provided it via email, so when I arrived I knew I was already getting the best price vs the competition. It was a 100% stress free purchasing process, with quick and easy financing. I would like to make a special mention of the fine gentleman that helped me through the whole process, if you are looking for a new ford, ask for Andrew Gosling. He's a true professional and made my buying experience the best I've ever had. Thank you guys and gals at AutoFair Ford. I love my new car!

Georgette Caouette

Jerome was personable, and really attempted to have my car ready on time

Susan Olson

I had a great experience with Auto Fair Ford in Manchester. I left, same day with the perfect car! They were thorough, knowledgeable, professional and easy to work with. No pressure, just transparency in giving me options and getting me the best deal. I appreciate Sebastians patience & in depth knowledge. Ryan the finance person was also very helpful & went over & above .

lori belanger

From beginning of sales transaction and beyond, all staff at Autofair Ford in Manchester are always very professional and accommodating! I returned for service this week and the Service Dept ROCKS! Jerome B ordered the part I needed and it was in very next day! Very convenient and service done within the hour. They also cleaned my car from top to bottom before and after servicing it. Very satisfied ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Chris Moranville

I will be buying my next Ford from Meridyth Smith, she was awesome, knew everything about the F150 and made sure that I would never buy a vehicle from anyone else. Great salesperson very easy going and no pressure. Look her up when you go to buy your new Ford you will be very happy!

Mark Toto

My Review of AutoFair Ford Mtoto78 4/09/2019 Reason For Visit Sales (Used) "Rough start, happy ending" My wife and I went to AutoFair with the intentions of buying an F250 to tow our horse trailer... I ended up buying a 2018 f150 based largely on the recommendations of our sales person, and against my better judgement. I do not think the sales person Scott Kling represents the dealership very well. I'm not sure why he pushed us so hard to be in an F-150, but he did. Our mistake, was taking his recommendation at face value. We had a few issues with the truck, once we got it home, and the dealership fixed them without issue to their credit. This past weekend my wife took the horse trailer out for the first time since we finally had some good weather. The new truck, even though the rating on the F-150 was adequate, was not meant to pull that kind of load. It was difficult and dangerous to drive, which was obviously upsetting to us. It took a few days, and a few trips back to the dealership but ultimately they took our truck back in a fair and equitable manner for both parties involved, and we moved into the F250 that we had originally come to look at and purchase a month ago when this process started. I will give credit to the sales manager Chuck, the finance manager Rob, and the other sales person Steve that I worked with, as being completely professional and doing a great job. I especially want to highlight Steve in this process, he is an exceptional salesperson and I would highly recommend seeing him for any of your vehicle needs. His commitment to customer service excellence is impressive. I myself work in sales and can really respect somebody who does as fine a job as Steve does. Even though this started off on a bad foot, I ultimately feel that the dealership did their best to meet our needs.

Don Richardson

This dealership made my experience so smooth and professional. They did not haggle over price and we were able to strike a deal quickly so that I could get this all done and drive away in my new truck. Special Thanks to Tim Sewall for being a super easy guy to do business with. As well, the sales manager and all the staff made us feel very comfortable with AutoFair Ford.

Steve Connors

My Autofair experience was truly a pleasure. My salesman Scott located the exact truck I wanted, for the price I wanted. Support staff handled financing and paperwork with ease. This truck has a ton of tech features and I understood how to use them before I left, great to have a salesman that completely knows the product he’s selling. I am completely satisfied and will shop here again.

Kelly Williams

I have bought my last 3 cars off Autofair Honda and have always had a wonderful experience. This car I decided to give Autofair Ford a chance because you had the vehicle I was interested in most, the 2020 Ford Escape! I have to say I am extremely pleased with my experience. Manny my car dealer was awesome!! He answered all my questions and made sure I got what suv I truly wanted! And I wasn’t there very long, maybe an hour tops! He made sure to direct me to finance with Beau and he was awesome too at getting me approved through Ford where my bank I was previously invested in would not take on the new loan. They both, along with all the other staff really impressed me with all their hard dedication to make sure I went home happy! So yes, I am very happy and enjoyed my experience with you Autofair Ford In Manchester NH! Thank you all for being so wonderful, polite and helpful!

Daniel Roy

I was referred by a friend that auto fair ford was a great and easy place to by a car. I trusted my friend and she was right! They were very knowledgeable on their vehicles and found the right vehicle for me. It's been 4 months and I'm still excited about my new purchase and I had no surprises on my purchase. They showed me exactly what I was going to pay. They were also competitive with their pricing. Their service from beginning to end was was amazing and I keep telling everyone looking for a vehicle just start with auto fair ford and you will soon enjoy your new vehicle! Thank you again for the great service Auto Fair Ford!!! And thank you Cleveland!

Heather Hoefs

Jake, Charlie, Rob and the team who helped us were awesome! Jake was patient. I went in not expecting to buy a car, and this is my first Ford. Charlie worked hard to make it work for my budget. Rob was practical and explained all of my options in a clear, respectful manner! This is the most comfortable car I’ve ever been in. I couldn’t be happier and I wouldn’t have done it without these guys! Thank you!

Tyjaya Forbes

completely amazing customer service. Highly recommend Joe.

Pamela Ellis

This was my first time shopping at a dealership for a vehicle. Chris Green, who sold me the truck, provided excellent customer service. So did every other sales person, finance person and the manager.Everyone is friendly, and immediately makes you feel welcome, and wants to take care of you. I visited two other dealerships, and they treated us very poorly. AutoFair Ford made purchasing a vehicle as pleasant and stress free as possible. I will recommend them to anyone I know who wants to buy a Ford.

Crystal Hoegen

I bought my first car from AutoFair Ford and the experience was fantastic! My salesman, Adam Nichols, was very helpful and patient with me. He was extremely considerate when it came to finding the most logical vehicle to meet my needs that was also within my budget. I'm so happy with my purchase and very pleased with my experience overall. I have already started recommended Adam to friends and family!

Erica Hoegen

I am very much impressed with the services I received at AutoFair Ford in Manchester. As a young, single mom I was nervous about entering a dealership alone to purchase a new car. Adam Nichols helped me find a car that was right for me and in my price range. He was professional, yet personal and made me feel comfortable and confident with my purchase. I am very impressed!

Josh o'shea

I just wanted to share my experience with the dealership and one of the sales Consultants specifically. I drive a Lincoln and have never purchased a car from AutoFair Ford and yet the salesman Scott Kling was so much more helpful than even the Lincoln dealership regarding my recall. He went completely out of his way to make sure that I was very well taken care of and quickly as well. he was so nice and I would highly recommend anybody that is looking for a Ford to go talk to him. If he treated me this well without me ever having bought a car from him I can only imagine how he treats his own customers. Thank you very much Scott Kling!

Ana Rocha

I recommend Auto Fair to everyone. The care and service is grade #10

Kelly Murphy

I had a great experience at Auto Fair Ford purchasing a Mustang! Sales and finance were both great! Transaction was smooth and easy! Highly recommend Chris and Beau, professionals and very friendly.

Ed Emond

I just purchased a 2018 Ford Escape and This was a Great experience at Autofair Ford. No pressure from the salesman or manager. There was a little back and forth and then an agreement. All in all a Great Experience. I would highly recommend Autofair Ford to anyone looking for a good used or new vehicle.

Steven LaFond

I have to say that my experience with Rob, who sold me my car was flawless. The crew at Autofair are knowledgeable and pretty fair-minded. I was in good hands. I've got some paperwork I'm still waiting on to be mailed after two weeks. It may still be on its way, but it's the little follow-up I was hoping for. All in all, I love this dealership.

tpathome

My buying experience working with Tim Sewall at Auto Fair Ford was better than I expected. He was very professional and was a pleasure to work with. I will be recommending your dealership to all my family & friends.

Brian Desimone

Buying a car from Tim at auto fair Ford was the best car buying g experience I have ever had. They stayed late for me as the only time I could arrive was after work, they made the process quick painless and even fun, and through the whole process both tim and Dakota from finance really made me feel like I was important to them. I will always shop here from now on. Thank you guys !

Debbie Lewis

took me right away, diagnose the problem and fixed it same day and pick me up return me to work.

Roberta Sullivan

Great service very professional .great on information on the service I was there for

Steven Knight

I have purchased 5 vehicles now, over almost 20 years. I have always felt respected and gotten deals that made me feel positive.

Wayne Henderson

Getting inspection sticker took about an hour over all good experience

Derek Levine

Scott Vincent and the rest of the AutoFair Ford staff provided a pleasant and hassle-free buying experience. The event was transparent from beginning to end, I feel I got a great value in purchasing my new 2020 Ford Ranger. They held true to the price advertised on their website and I was never pressured into anything. LOVE my new Ranger!!

malcolm hazeltine

AutoFair Ford is a great dealership. I got an internet price, so there wasn't much negotiation. The salesmen were very easy to work with and truly had the customers best interest at heart. Tim Sewall is a top notch salesman and i would recommend him to anyone out there looking for a new vehicle. I have nothing but good things to say about the sales floor.

Kristen Sampaio

This is my family's third purchase from Autofair. My first purchase was a Ford Escape, I traded it for a newer Ford Escape. A salesman named Tim worked to get me into another for a reasonable price and he did, I'm very happy. A friend of my husband needed a car and he helped her purchase a Ford Escape literally 24 hours later, and she's very happy. If going to buy a car here ask for Tim he is great!

Will Lewis

I bought a 2018 F150 that was clearly not ready to be sold (should have known from only seeing outside pics on the website). I ended up having to wait at the dealer after all paperwork was signed for an additional few HOURS while it got detailed. My sales person was awesome though, kept me company while I waited. Then I went to register the truck and the paperwork was missing. I had to drive an hour to the dealer to get a new copy. They made it right by putting about $60 worth of gas back into my truck. Overall I do recommend them and would shop there again.

Bri-del

Had the best experience with Austin Greeley, super easy going and consistent with all of my questions even after purchasing my car. Glad I got to purchase my first car through him. Highly recommend him for all of your needs on buying a car he’s awesome! Eric was great as well with all of my questions!

Duane Forleo

I purchased my 3rd f150 in 11 years at AutoFair. Cleveland was my sales rep and was outstanding as he focussed on my needs and price range. Cleveland was competent and easily explained all the new current technology and features new truck vehicles have. It was wonderful to be able to test drive a new vehicle which had a full tank of fuel on not running on fumes. We negotiated in good faith and obtained a mutually beneficial price and quickly finalized the deal with the Financial Management Team. It was prepped and delivered quickly and off we went. Well done by all the friendly and helpful employees at AutoFair. We plan to come back and negotiate for a decked out Explorer for my wife very soon.

Jeanne Comeau

I saw a Black 2013 Honda Odyssey EX-L on 6/14/20, I had been searching for one for 6 months with low mileage, black with a sunroof. This one fit all the requirements and then some! I was truly worried about someone else taking it before i was able to get down to Manchester from Lewiston, ME. I had spoken to a few different people along this journey, Tammie and Nicole kept me posted the availability of the van throughout the week, while Dionne and Dave helped me actually purchase the vehicle before seeing it. A leap I never thought i would take but the mileage alone was worth it! It's creeping up on 20 days and I discovered the battery really needed to be replaced, I contacted Dave and he said they would reimburse me for a new one!!!! These guys made this purchase super easy. They worked with my budget and found me financing. oh i cannot forget to give a big thank you to financing Beau! Thanks to all of you. The minor hiccups were worth it. I love my Honda!

D M

We did our research on what vehicle we wanted. Bruce our salesperson was no pressure and not pushy at all, but was ready to answer any questions we did have. We went in to look at a specific vehicle and ended up buying the one right next to it. The finance person was very professional and helpful. Great experience. I will definitely return.

Zak Kindl

I had a really great time. I dealt with some great people with great senses of humor, really nice and helpful guys. Props for Yuri, who took me on my test drive, and showed me the car I bought. Props for Chris Green, the sales guy I dealt with, and who handled the whole process, and dealt with my insurance company. Props for Shawn the Auto Fair insurance guy who went through all my policy options with me. Highly recommended.

Robyn Francoeur

Always great service. Service tech Joseph always helpful and nice!

Jim Pinsonault

Everyone was very helpful and patient trying to put me in a vehicle that suited my needs and price range. Thanks Jim

Darryl Sangster

So after a bad experience with a mistake on my truck inspection, I had to go to another place to get inspected. After a few days Ford realized they failed me by mistake. Dave called me last night and offered a full refund for the inspection. I commend them on following up and making a bad experience better. So I have updated this review from (1) Star to (3). Update a year later its been, gave these guys another shot, my truck needed major work, I needed someone to pay attention to the details. Shannon did a great job managing the whole thing over a number of weeks working with warranty company etc. 5 stars! updated.

Alex Dale

I want to take a moment and show some gratitude and appreciation for Anton and Rob. I had purchased a truck and the buying experience was great, unfortunately there ended up being an unforeseen issue with the vehicle. What would have been a negative experience ended up being a positive one. They went above and beyond, we are very pleased with our new truck. A sincere thank you.

Jillian Lacey

I visited AutoFair Ford in Manchester and had a wonderful experience from the time I got there through the time I left. Everyone was extremely friendly and helpful, especially Yasser, my sales consultant. He found me an amazing car that fit my budget and expectations. He was extremely helpful and knowledgeable of each vehicle and during each step of the process. I left the same day in a brand new car!!! Go see Yasser at AutoFair you’ll be extremely pleased!

Vikki Lessard

I bought a beautiful blue 2020 F150 from Autofair Ford in Manchester, NH today. Dylan was a great help, showing me multiple trucks in different styles until I fell in love with my new baby. There was no pressure, plenty of concessions, and it resulted in a fair price with my choice of deposit and payment options. If you're looking to get in to a new or new-to-you vehicle, I definitely recommend checking out Autofair Ford Manchester!

Stephen Bradley

Enjoyed my visit. Ultimately I bought from another dealership simply because they had the car I wanted in stock, but the staff here was excellent in my short interaction with them. Polite, professional, and enthusiastic. Can’t comment on prices, we did not get to the negotiation stage, but I suspect they would be comparable to the other dealers in the area. Minus one star because when I tried to reach the salesperson that I worked with about getting the vehicle that I wanted from another dealership, I did not get a return call (and I was on a deadline, did not have time to try again).

M Henz

Would like service managers to be more pro active and timely on initial diagnosis. I had to call them after 2 days to ask status and diagnosis of issue so they could begin work. The Service Manager went the extra mile working with my after market warranty service to help cover costs. The Service Manager Supervisor took extra time to go over the repair and helped ease some post-repair concerns. I will continue to travel additional distance to go to AutoFair Ford and avoid the Ford dealership closer to my home for my auto repairs.

Samantha Day

I was very pleased with the service and how quickly they were able to get my car in and fixed. I was also happy that they actually took my concern seriously unlike another Ford dealership I went to and everyone I had to talk to was very helpful and friendly, even the sales person talked to, to figure out where I needed to go to drop my car off was very helpful even though I wasn't there to look at a car. It was a great experience, thank you for everyone's help.

Brian Estabrook

Had a great and relaxing experience at Autofair Ford Manchester! Bruce Baird the salesman was very inviting, kind , humble and understanding to my budget and needs in a newer f-150! Complete relaxed and enjoyable experience. His manager Andrew was understanding and responsive in trying to find a truck for my budget. They both worked great as a team and very friendly and understanding. All went well and smooth all the way through to the financing team in the back led by a very kind Shawn. Would definitely send others looking for a vehicle their way. Thanks guys!!

Kerry Sweeney

I bought my Ford Edge with Tim Jutras 2 years ago and at the time I wanted to write a great review but never got around to it. Here it is, 2 years later, and I have to say I'm still thrilled with the service I got and still get. He has been there for me with any questions I've had regarding service, warranties, computer updates, etc. Tim was very professional, caring and helpful during the entire buying process, even with my 3 year old daughter running around the dealership. He has kept in touch the past 2 years to make sure I'm still happy with my purchase and if I ever need anything he's just a phone call away. I would recommend Tim to anyone buying a vehicle. I actually will look forward to the next time I need to buy a new car. He's the best!

Jon

I worked with a salesman named Alex and he was both friendly and helpful. The dealership had a good selection of cars and everyone seemed very knowledgeable. My only complaint was that everyone seemed intent on showing me cars well outside the price range I had told them I was looking to spend. Some of these cars had miraculous, almost $10K price drops but I felt pressured and didn't really live the vehicles I was being shown so I ended up buying elsewhere.

mike deveau

Sales staff was on point and made my purchase quick and enjoyable

Gail Houle

This review is about Jerome and the service staff at Autofair. I've had numerous issues with my Ford Focus and have always been treated fairly, patiently, and respectfully by them. Repairs have always been scheduled promptly and at my convenience. Thank you.

Bob Lacourse

This review is a correction to my original review posted this past May. Jason Lesieur finally called me after my review was posted. They did agree to fix the problem if they were found responsible for not fixing my issue properly the 1st time. After we returned home in late September, I brought my truck to my mechanic 1st, then to my ford dealership. I was informed by both that the parts I paid to have installed were installed properly. The conclusion to continued front end shaking apparently is due to tire pressure. My issue with this shop and my 3 star rating is I called Jason 15 minutes before picking u the truck, letting him know I was on the way. When I arrived Jason or anyone else was around to show me what was done. It took me several minutes to figure out where I had to pay and get my truck. When I got 2 miles away from the shop I noticed truck shook the same way it did prior to the fix. I called Jason immediately and never received a return phone call until after I posted the original review. In my opinion, this is bad business, and unprofessional. By time he called me we were on the road and in up state New York on our way back to Arizona.

Paul Laroche

I've purchased several vehicles from AutoFair over the years and I've always had good experience there. Our most recent purchase of a 2014 Escape Titanium was no exception. Our salesman, Keith Osowski was very helpful, informative, and did not make me feel pressured in any way. He took the time (despite the bitter cold temperatures that day) to help us find the "right" car with the options we were looking for. The financing department kept our payments where we wanted them. We are happy with our new Escape, great experience, thank you AutoFair!

Brent

The goal of AutoFair sales team and myself had the same goal. Find a vehicle affordable based on my needs and finance the vehicle so that I not only afford to drive it that day, but that I like the vehicle I'm driving. Even though I had to adjust my choices, AutoFair goes the extra step to please their customers. After all, without happy customers, they wouldn't have much business. So, am I happy with the service I've been provided? You are darn right I am.

Jocelyne Boutot

A great Sunday afternoon spent with a great team. I had the pleasure of dealing with Mannie who went above and beyond to help me purchase a new truck. Never thought I'd have it all done in one afternoon and love my new ride! Thank you Mannie!

Adam Currier

This is the second time I've purchased a vehicle from Autofair Ford and I have no reason to believe it will be my last. My salesperson, Jason, was awesome; he wasn't pushy and he actually listened to me when I explained what I was looking for! We test drove multiple vehicles and the entire process went very smoothly. Once again, an all around great experience!

Jeff Reynolds

Jesse was very professional and listened to my concerns, and returned my phone calls !

Briana Plume

I just recently bought a car from AutoFair Ford in Manchester. After searching for quite some time for the right car, and the right dealership, I am so happy to have found this place. From the second I stepped on the lot, they treated me with respect and in no way made me feel pressured. I was looking for a specific car I had seen on their website, and one of their salesman, Drew Cyr was extremely helpful, and found the exact car I had been looking for. The main thing I had been dreading about buying new car was the process, but Drew and the rest of the AutoFair staff made the whole process so quick and easy! And I drove away in my new car that same day. Now, I am only 21 years old, and arrived at the dealership with a pretty specific budget I needed to stick to when getting this car. AutoFair worked with me completely! They really care about their customers, and that to me is the most important quality in a dealership. I cannot thank Drew and the rest of the AutoFair staff enough for being so great! I would 100% recommend this dealership to anyone! If you're looking for a great deal, an extremely large selection of vehicles, and impeccable customer service, AutoFair Ford in Manchester is the dealership you should be heading to.

Mason Smith

Our salesman was extremely polite, honest and engaging. His sales manager was pushy and tried to tell us which car we should buy. He took the excitement out of the experience for a while, but we got it back by sticking to our guns. The "back end" salesman, the one who tries to sell extended warranties and gap insurance, belittled our salesman, right in front of us, when the NON-permanent marker the back end sales manager used, disappeared when the car was washed. He was not so polite to his coworkers! But we got the car we wanted for a great price!

r douglas

The experience as a whole was good. Reading in a 15 yr old vehicle with 200k I didn't expect a huge amount, but given a trade in value of $2,500 and offered $500 was a bit insulting. Now, to be fair, the used 2019 f150 I bought was flawless, and, was sold to me for about $1,500 less than a comparable dealer with a similar vehicle. Overall I do have to recommend autofair, for what I wanted and the price, it was a good deal for everyone.

Shane Peattie

They were able to handle my F450. Basic maintenance, oil change, rotation, and recall. Check in was quick and easy with Jason who was wonderful, as well as Janice who made my opponent. She was a pleasure to speak with on the phone as she answered the phone in 2 rings.

Cynthia Elio

Highly recommend! We went in to buy a car for my son. Gaius was soooo personable...nice and pleasant, not at all pushy. We found a car and Robert did an amazing job helping us with financing and a warranty. He was fair, patient and happily answered all my questions. I recently relocated from NY and have had only bad experiences with car dealers. Until now, I've cringed at the thought of entering a dealership. I look forward to doing business at AutoFair Ford in the future. Thank you for a fair deal and pleasant experience.

Ryan Reagan

My wife and I were looking for a vehicle that would accommodate us and our 4 young children. Scott kling was the sales representative who sat and listened to us and helped us get what we wanted. Scott was extremely enthusiastic about what he does, he never pushed us into something we couldn't afford just so he would benefit from a sale. He guided us through ways to build our credit and got to know us on a more personal level, he didn't treat us like a paycheck like most salesman. We ended up with a great car and we are looking forward to working with him again. The staff is very professional and made the long buying process a little easier.

Allie Z.

I previously gave this business 5 stars, after having purchased from them a second time 2 years ago. Unfortunately my last visit really soured me on their practices. I went in upon their request to value my current car for a potential trade-in and was met with really heavy handed sales behavior, a general dismissal of my concerns, and inaccurate numbers. I suggest that you double check your credit scores so that you know where you're at before going in; I was given options based on a score some 33 points lower than my lowest bureau, despite being able to pull up my own credit reports on my phone to show them the differences. Upon leaving without purchasing anything I was asked for feedback as to why, which I provided in detail, outlining the inaccurate credit information and the argumentative sales associates. They responded with a generic "sorry for your experience, we can't make the numbers work for you, maybe next time" email. I was not asking for the numbers to work. I no longer wished to purchase the car. I wanted them to address the behavior and the bad credit score, but they did not, so I have no confidence that anything was taken seriously. Oh well. I guess that's what you get sometimes in sales. The cars I've purchased from them in the past have served me well, which I suppose I should be grateful for. But I will be giving them no further money, in sales or service. And again I suggest checking all your information before going in, to protect yourself.

Erika Q Stokes

This review is specific to AutoFair Ford (and not, for example, AutoFair Hyundai). I have always had a good experience with AutoFair Ford, and have been a repeat customer over the past 20 years. Yesterday I had a terrible customer service experience with a Ford dealership in Nashua, and drove up to AutoFair Ford, hoping for a better experience. We were greeted outside the door by a friendly salesperson, Scott V., who got us right in and had us test-driving a vehicle within minutes. We interacted with three staff members and all three were friendly and helpful. From the time we arrived until I drove away in my new F-150, we spent fewer than three hours in the dealership--best car buying experience ever!

Shantel Frost

We purchased an F150 from Autofair Ford. It was one of the easiest and quickest car buying experiences we have ever had. From the very beginning we felt like we were being well taken care of. Our salesperson Calvin warmly greeted us and was completely prepared for our appointment. We gave him a few must haves that were important to us ahead of time and he kindly explained the differences between the different trucks helping guide us to the perfect truck that both fit our needs and our budget! Together with Chuck the sales manager they helped figure out the best terms for our lease with zero pressure. Even Steve the finance guy made the paperwork process easy and effortless! Our visit ended with our nice new truck pulled up clean and ready for us, they even installed our bed liner on the spot! Calvin did an excellent job making sure we were comfortable with all of the new features and even offered further instruction if needed! We are so glad that we chose Autofair Ford we would recommend them to anyone!!

Alex Story

Friendly and knowledgeable staff. They were helpful in answering any questions I had and were able to work together as a team to get me in my new vehicle as quickly as possible at the best price! I am so happy with my new car and the experience I had at Autofair Ford in Manchester.

M Marty

I love jesse. Jesse very good. Very service mans. Very good service on me and f150 truck Ford. Very strong servicing techniques at the AutoFair store in service Jesse. Will be coming back in future servicing visits

Jillian B

Autofair Ford has been great to work with! I purchased my car there in 2013 and have been going back regularly for maintenance. While being serviced, they have a complimentary shuttle and have been able to get some shopping done at the Mall of New Hampshire. They are reasonably priced and they are worth the it! Only con, but it's with auto dealerships in general, I love my car and I hate being asked if I want to trade it in and buy a new one. I have never felt pressured to buy another car or a different car and when I tell them I am not interested, they do not pursue any further. I highly recommend purchasing a vehicle from them and tell anyone who is interesting in purchasing a car to check them out.

Opie Jacques

I walked into Autofair Ford in Manchester, and was greeted by Scott. Super nice guy, asked what I was looking for, was extremely helpful and not pushy. I test drove two trucks I was interested in, and Scott worked some magic to get me into it. With not so great credit, these guys did great! Love my new ride!

Jack St. Hilaire

Scott Kling is very professional and hard to ensure you are purchasing a vehicle of your choice within your budget; which is why I requested him personally for my new vehicle. The other employees at AutoFair Ford were courteous and friendly as well. I did not feel pressured at any time in making my decision as to what vehicle to purchase. This is the fourth vehicle I've purchased from AutoFair Ford so I would like to add that the service department has always provided me excellent service; this was another reason I returned to AutoFair Ford.

Jonathan Delude

Auto Fair Ford of Manchester is hands down the best dealership in Southern NH. No, bologna in and out. Don’t waste their time if you just think you want a vehicle, because these guys will make it happen for you the day you arrive! We couldn’t be happier with the service and process from the first sales person to the minute your sitting down to finalize the paperwork. We had special requests to have a top of the line bed liner and cover installed in our new truck and they had everything ready for us in no time! Needless to say I highly reccomend this branch and look forward to growing my business with more trucks in the future here!

Kenneth Irons

I recently went to Auto Fair Ford to return my lease and pick up a 2016 Ford Focus. I don't have the best credit and I was extremely worried about the outcome. Luckily enough Cleveland, my salesman, and Matt Roy, the front desk manager, took great care of me. They got me an incredible APR I didn't think possible and got me the exact car I wanted with no pressure. I would highly recommend both the salesperson and location.

Mande Lambert

I just bought a 2013 Ford Focus from Keith Osowski today. Let me tell you he is the nicest and friendliest person. The paperwork is time consuming and he made sure that it was fun conversation while waiting. He answered every question I had about the car, plus ones that I had not thought of yet!. If you go there I highly recommend you ask for Keith to be your associate, trust me you will not be sorry! Now for the finance department. Well I have bad credit and they did all they could to make sure I not only got the best rates but got the car to begin with! He went over all the paperwork in terms anyone can understand! He was great everything was ready to go when I went into the office and had no hassles. For new customers I hope you have an amazing experience like I did!!

Patience Lee

I had a great experience from the second I went into the live chat till I left the dealership (that day). Someone from their store called me and already knew the car I wanted to look at, told me who to come see when I walked in the door, and once I told them my name they already had someone pulling the car I wanted around. They dealer even sat in the back seat with my 2yo and played with her while we did the test drive and he was very patient with her when she started to get fusy. At one point he gave her some crayons and a coloring book and all the rest of the dealers had no problem with her running around the store and looking at all the cars. I HIGHLY recommend this place, I got the car I wanted with a great warranty for a good monthly price. THANKS AUTO FAIR FORD FOR MY NEW CAR❤❤

Renee B

I just purchased a 2013 Ford Fusion. My experience was great - mainly due to working with Keith Osowski. The specific car I wanted was not available locally, or anywhere in New England for that matter, and had to be ordered. Keith helped me every step of the way and answered all my questions. He kept me updated as to its status throughout the process. Even now that I have my car, he followed up with me just today to make sure that everything was great and I was happy, which I am. Everyone that I worked with at AutoFair was great - from Keith to the people in financing. It just made the process painless and I'm certainly happy for that! I would recommend that anyone go to AutoFair and if he's there, see Keith!! Thanks for everything.

Melissa Taylor

What an amazing crew at AutoFair Ford! They took the time to explain my options, to understand what I wanted, and worked diligently to help me get there! Keith, Adele, and Dave were attentive and able to answer all my questions. Couldn't have been more pleased! I will never buy anywhere but at AutoFair Ford!

Mark Bowers

Very good experience. Our salesman, Gaius, was knowledgeable and attentive. Our vehicle was a special order unit, so the worst part was the wait for it to arrive !

Jon Cornette

I stopped by the dealership to do a little window shopping thinking I wouldn't be able to purchase a vehicle for a long time, but I was fortunate enough to meet Todd Heasley. His knowledge and expertise not only sold me on purchasing my truck, but he made sure I had the best experience possible. Purchasing a truck was a big deal for me and he made it happen! All my questions were answered on the spot and he walked me through the entire process. Best experience ever!

facebook.com/archangeltacticalconcepts Ethan Vcourt

Just bought a certified pre-owned car. Unfortunately, I made the mistake of not taking my time to look over the car as it was a really cold and windy day and had my kids with me. Didn't notice until two days later that there was body damage covered up with a sloppy job of touch up paint! However, one of the managers, Adam, took care of it, got it professionally fixed and provided a free rental car while mine was being repaired. There was also another issue that needed repairs which was also taken care of. Thanks again Auto Fair Ford!

Alan Miller

The experience I had was a positive one. From start to finish the dealership worked with me, and make sure I was safe while doing paperwork. They made a difficult time to purchase a new vehicle a breeze.

Peter Perich

I had an excellent experience purchasing a new Ford Edge with the help of my salesperson Dan Bouchard. He was there whenever I need him and I visited at least five times before I made my final decision. He's the best. Ask for him when you visit AutoFair Ford of Manchester, NH.

Amiee Belanger

Jake provided me with an excellent experience. I came in for a simple oil change but he offered me something called the works package. They rotated my tires and topped all my fluids off at the same time. I was extremely pleased with my visit. Not only did Jake do a great job, but the entire service department was extremely friendly. All my questions were answered very quickly and I was provided with awesome information about my car. I will be back just because of my Service Advisor (Jake Ralph). If you ever want to come in and get your car fixed, I strongly recommend going to Jake. He is extremely personable and knows what to do with any car. Thanks Autofair Service!

Greg Morris

I recently purchased a 2018 Ford Escape from AutoFair. As with most car buying experiences, there were three elements: Purchase price, trade-in value, and financing. My wife and I were attracted to a particular car from the AutoFair website. We called ahead to setup an appointment and the car was ready for us when we arrived. The purchase price was almost six thousand dollars off of the MSRP but we were worried about the trade in value for our car. We renegotiated several times until they offered a few hundred dollars more than Kelly Bluebook listed for the maximum trade value. The final obstacle was financing. We had planned on using our own credit union but they found a similar rate and managed to take off another 500 dollars due to the local bank. The whole experience was amazing. We were treated like family and drove away the same day in our new Escape. I will be recommending AutoFair to my family and friends.

Vix Cleaning Services

December 2017, after a long battle with other dealerships that lead nowhere, went to AutoFair Ford to be treated like I deserve to be treated. Got a great deal, took delivery on the spot, special thanks to my sales rep. Scott Vincent, the GM John Crowley for working closely with me, finance manager Drew Cyr made it very fun. Ever since then, I drive from Nashua to Manchester to have my truck service because other stores around me just do not have as good service!

Cassidy Swanson

I had a wonderful experience at AutoFair Ford. This was my first time getting my own new car and my consultant, Keith Osowski, walked me every step of the way through the test-drive and leasing process, even being very patient with me as I took a couple days to make my final decision. I love my 2015 Fusion and Keith has checked in with my a couple times since I left with the car to make sure everything is going well. I will be telling all my friends to go with AutoFair when looking for a Ford for now on!

Donna Schnyer

My son and I had a fantastic experience! This was my son's first time dealing with a dealership. I had told him in all my experiences with dealerships in my past with is belated dad (which were many), I can not say enough on how they treated us... No pressure and worked within our needs ;). Very Impressed!!

Eric Ford

Autofair was good.. Just the gent taking care of us let us sit for 2 hours without any word of our cars status. We had to go Find Him. Was a busy day for them..but we got through. Very friendly bunch.. Lots of trucks and cars to see.. Awkward entrance and very quirky exit when leaving service area. Was a clean place.. Water fountain with cups near the bench we sat on for those 2 hours.. Much better atmosphere than my first experience there. Id return if needed..

Wayne Packard

The people I dealt with were pleasant, and knowledgeable. I was looking for a good deal on a car and I found it at Autofair. Before I left, they explained all the features of the vehicle. They transferred my insurance so I was covered in my new car. They said if I had any questions to call them anytime. I was completely satisfied.

Ashley Grassini

I had Karl as my salesman & he was great!! I definitely recommend buying a car from here

Harold Rollins

I was very happy with the service I received at Auto Fair on Monday, Memorial day. Mr Ormond was very knowledgeable and he went out of his way to show me vehicles and give me all the details on each vehicle so that I would have an easy time making my decision. I was very happy that there was no pressure, just details so that I had an easy time of it to make a decision.

Dawn-renae Ann Bernier

Second time we've been here. First time they conveniently forgot to do our oil change and only changed the headlight that was out. So we came back to get that done one week later. An hour later a food truck arrives at 11am and now we have to wait for their lunch cause it parked in front of the bay our vehicle's in. Now an hour's and a half had gone by. Make sure you give plenty of time if you go here. Wow they then almost backed into my fiance as he waited for them to park and locked the door when I tried to get my stuff in it. Now waiting for them to give us keys to get into my own car. Its 64 degrees out. Edit they've now called my fiance's father to tell him to take down this review. Unprofessional and creepy!

Russell Powers

We shopped at Auto Fair Ford in Manchester for a new truck. We found one on the lot that had every option I was looking for. Our sales lady, Miss Carroll was very helpful throughout the buying process. She answered any questions we had. She made sure we was comfortable with the deal we finally got. I would highly recommend Auto Fair Ford if you are looking for a Ford product and ask for Miss Carroll for your sales person. I love my new Ford Ranger Lariat 4x4.

Kori Gencarelli

I've purchased many cars and never had such a good experience. I went there having done my homework. I knew the rebates available, I knew the fair market value of my trade-in, I knew the "invoice price" and what type of discount I could get. Perhaps I was lucky and got a great salesman (John Gilmann - ask for him!) He is a straight-shooter - no BS. He treated me fairly, asked what I wanted for a deal. I told him and he came back several hundred dollars lower. I told him "this is my number - do that and we have a deal; one dollar less and I won't waste any more of your or my time". He came back, shook my hand and said we have a deal. It was THAT simple and that courteous. Everyone was fair, no games - I will ALWAYS buy my cars there and I live just south of Boston! I went up there on a lark - they had a car I was interested in but I never expected to buy it there. It was well worth the trip. There was a small issue; an error on the "title". They notarized a corrected copy the next day and JOHN DROVE DOWN TO BOSTON TO HAND DELIVER IT because I needed it right away.

Inthejunk

Just bought a 2015 F150 from Gaius at AutoFair Ford. He was very helpful and listened to what I wanted. He and his team worked hard to get me where I wanted to be. Appreciate everything he(they)did. Definitely will be my go to for my future purchases.

Jeff Smith

My family has purchased 15+ vehicles from this dealer ship and none of us have had quite the experience like we just had in the past 24hrs. I have just financed a f150 yesterday and my salesman was polite (at the time). What was strange though is during the test drive and buying process, he was less than knowledgeable about the truck i don’t think I’ve heard so many “i don’t knows” to my questions about the truck. I had to do my own research while waiting for the finance department to answer the majority of my questions. Now fast forward to today. I have been a NH state inspector for years now and i went through the truck after they had already put an NHSI sticker on it the day prior just to find out it fails for all four tires because they’re EXTREMELY worn it blows my mind something like this was missed. So I arrived at the dealer ship today to speak to my salesman about the issue, i was expecting at least the same politeness i received prior but boy was i wrong. He stated he was aware of the tires before the sale and even told me they still passed. How can you be aware of this issue and be okay with illegally putting a sticker on the vehicle? So now both my salesman and the service writer are irritated with me and both started to tell me they were fine! After going back and forth with them, they went to the garage to get a total of 3 mechanics!!! It took one of the mechanics one quick glance at the tires he stated that they failed and doesn’t know why they put a sticker on it! They did indeed take care of me after this whole fiasco. But I’m just baffled by the disrespect i received, but ironically everyone was fine and dandy with me once the mechanics deemed the issue their fault. UPDATE: It’s ironic how they reach out to every body who has reviewed them to try and make things right about any dissatisfaction they may of had at this business. With something as major and illegal as my issue I’d figured autofair would be more on their game with this one. Balls in your court auto fair I’m waiting... you have my info give me a ring.

Anon

I recently purchased a Ford from AutoFair and I can't be more please with my experience. The sales and finance team were excelent. Fast and efficient, everything was handled in a timely manner and all issues were resolved quickly. I had a trade-in that got smashed up a day before delivery and AutoFair was very reasonable with the revised deal. I am happy that I purchased my new vehicle from AutoFair and I would recomend them to anyone in the market for a new or used car!

Donna Damon

Fixed 2 recalls quickly, great service!

Stephen Bent

I recently brought my f150 in for service and was very satisfied, Peter was very courteous and they got me in on time and out in no time, it’s very convenient going there and I’ll continue to give Auto Fair my business .

Lucy Grimard

My husband and I were looking to lease a vehicle. When we arrived at AutoFair Ford we were not ambushed by the sales team like you normally are at other dealerships. We were greeted by Cleveland Burtwell who did not overwhelm us however allowed my husband to take his time looking until he was ready with a decision. Cleveland worked with us on getting the best lease option for my husband, walked us through the whole process, did not rush us out when we signed, he went through the vehicle and its features with my husband helped him set up the connection to his phone and bluetooth, he was very patient and friendly. The service he gave us was such a pleasure and he worked with my husband so well we went back the next day and bought another vehicle from him. We were there so late and he was again engaging, friendly and still took the time to go through my vehicle and did not rush even though it was closing time. I will make sure that when our lease is up we will work with Cleveland to go into the next vehicle.

Ginny Crowley

This was the most pleasant experience we have ever had purchasing cars. My husband and I both dealt with Danielle Maddox and she was wonderful. Professional, courteous, and a pleasure to work with. She is definitely a keeper!!

Tiffany Simard

Bought a 2018 Jeep Compass at Autofair Ford in Manchester. The day after I asked them to check my brakes, they said it was rust on the rotars and it would wear off. Took it to Bonneville to find out the warranty was up on June 30 ( bought July 11) also found out the rotars were warped and needed to be replaced! $450.00, bought an extended warranty which also didn’t cover it! Everyone passing the buck and not taking credit to the damage!!! Autofair should have replaced the rotars prior to selling the car! They had it on their lot for a month!! Will not buy a car from them again!!!!! Update: Spoke to Dan the general manager of Autofair Ford today and he was extremely helpful. After our conversation Dan made good on the repairs to my car. I also wanted to say our issue was never with the sales department at Autofair, they were all with the service department. Thank you so much Dan for all your help. I would be more than happy to work with you again.

Alexander McGrath

I've always received excellent service both in Sales and Service at Autofair Ford. I've bought 2 new vehicles from Tim Sewall and have had great experiences both times. Service is a breeze, keep it up Aurofair Ford!

Linda Robinson

Lorrie Moore is exceptional in the quality of care she showed me when I needed to puchase a new car. She was kind, knowledgeable and efficient. I have already recommended her to people I know. Tom in Finance is incredible. He took the time necessary to make sure I received the best financing available. Really, this is my second car purchase at AutoFair Ford with the same fantastic care as my first puchase. My next car will be purchased here too.

Nick DiLiegro

Walked into autofair one night after checking out another ford dealership. I let Fred know what I was looking for in a deal and he and Austin worked with me to get the numbers to work perfectly for what I was looking for. The whole experience was seamless. I plan on recommending this dealership to all friends, family and co-workers! Great job and thank you again!

Bianca Mills

I just purchased a certified pre-owned 2014 Chevy Sonic LT from AutoFair Ford and couldn't be more excited!! Not knowing a lot about cars, I explored their website before going in. The website was simple and easy to navigate. I quickly realized that they have a wide range of cars within my budget! When I was ready, I went into the dealership and was greeted by many friendly staff members. They were all very nice and patient with all my questions. Extra thanks to Cleveland, Drew and Austin for all their help!! They got me a great deal and explained my options for financing without any pressure at all. I would definitely recommend AutoFair Ford!!

Leonard DeStefano

I recently purchased a vehicle from AutoFair Ford in Manchester and noticed the Ford emblem on the front grill needed to be replaced. I went in and spoke with a Sales Manager, Adel Mohammed, and he immediately took ownership of my concern. He ordered a new Ford emblem and said not to worry about the cost - they would take care of it. I have worked in the service industry for over 30 years and want to recognize the excellent service I received from Adel - thank you!

M Ritchie (IPman501)

From the moment we walked in, I saw only smiles from the employees. It is nice to be greeted by people who really seem to enjoy their jobs. We were given just the right amount of information on the new car we were looking to buy (a Ford Fiesta)and the test drive was enjoyable and stress free. The employee that worked with us was very informative and helped the process go quite smoothly for us first-time new car buyers. I would highly recommend buying from this dealership which goes above and beyond for customer service. The one thing I didn't like was the lack of air in the building. I was sweating almost the entire time. The AC was on, just not very high at all. That part kind was a tad stressful, but not a deal-breaker. Just being honest and letting others know.

Ryan Castles

AutoFair Ford in Manchester did a phenomenal job for me. The acquiesced to my needs and were empathetic to my situation. Shannon did a stellar job making sure I was taken care of and felt attended to. Even when there was an issue with the service completed, they took the car right back and made it right. Definitely coming back! Thank you for a job well done and special thanks to Shannon; you rock!

OPERATIONS UNLIMITED

The people at autofair worked really hard to get me financed during these crazy times. They were courteous and patient with me and my stubbornness. Taking out an $80,000 loan is not an everyday type of decision for me and they were very professional during the whole process. And to top it all off, they delivered my new truck right to my door!.....haven't even turned in my trade yet! Thank you Autofair! Joseph (Josh) Bergere Operations unlimited

Ashley Angove

Everything went smooth and customer service was amazing thankyou

emily gallagher

Great car buying experience all around. I was greeted right away. Sales person Calvin Moody was super nice and knew everything about the different a vehicles. He spent a lot of time with me and was patient while I tried to make up my mind. I was impressed with how many cars they had to choose from too. When it came to negotiating it got even better. When does that ever happen? He really worked for me and made sure I got the best deal possible and got me more money than I even asked for for my crappy old car. I can't say enough good things. If you go in make sure you ask fur Calvin. Btw love my brand new Edge SEL in pearl white. It's sweet.

Lisa Epstein

I have been going to AutoFair for many years! I have purchased 3 vehicles, and I had most of my service done there. Scott Kling has been very helpful, and understanding of all my needs. He also takes my and concerns into consideration when I've come in to discuss a new vehicle.

valerie belliveu

I went to look for a car at auto fair and was blown away at the patience and care i received. I met 'Anemesh, a salesman who walked with me through the entire lot, cleaning snow off cars and running inside and out to get keys for me to make a decision that fit my needs. I had no intention on making my purchase that day but when he took the time to show me finance options of several different vehicles we found the perfect fit!! I would rate them more start if I could!! Thanks guys! It feels so good to drive a new car!!!!!

Pat F

AutoFair Ford Service Center, Jason L and the crew are very professional and friendly . Jason has helped us out many of times with our 2013 Ford Fiesta and always gets the job done for us . I would highly recommend this Service Center a very good shop to work with and they always make sure the customer is happy! Even a free ride to the Mall and back while your vehicle is being serviced! Thanks Jason great job as always!

Katrina Lopez

Fred Ranney is an outstanding salesman. He providing me with great service and knowledge about the vehicle I purchased. Never once did I feel rushed into buying. He came in on his day off and spent the whole day making sure I was getting the best deal he could give. Best car buying experience ever thanks to Fred!

Craig Theberge

By scheduling a test drive, I found that my time there was efficient. The Salesman was familiar the vehicle, and was prepared for all of my questions. We brought our 6 year old son with us, and both the salesman, and finance person, made him fell comfortable through the process

Laurie Veno

My husband and I had an appt to see a particular vehicle. We were initially met with confusion about which vehicle we wanted to see. However, Trevor took over the situation and was wonderful to work with. Trevor and Kyle delivered my vehicle later in the day and I appreciated their professionalism.

Thomas Paris

Worked with Brandon, Sarah and Sean. They were all great, very helpful and got me to drive home a new Bronco tonight. This is my second time buying here and my second happy experience. Would recommend.

Chris Riley

Recently had a very challenging service item that required extensive diagnostics and time. The service department, lead by Dan Wood, was very professional and accommodating. I was kept informed as to what steps were being taken throughout the process until the item was resolved to my full satisfaction. Special thank you to both Dan and Shannon for their exceptional customer service. AutoFair is lucky to have them on the team.

Frank Eastman

Not so pleased with the purchase of this 2015 Ford Explorer from Autofair in July 2017 - based on this - looking at a Jeep Grand Cherokee as my next vehicle. However, my service advisor at AutoFair for the past two years has been Joe Reardon and he is an excellent and fantastic customer service rep. I'm extremely comfortable dealing with Joe and request him whenever I need service. Autofair is very fortunate to have an employee like Joe - trust me - based on 40 years working in the business world- you don't find too many good employees.

chuck Lennox

Just bought a 2018 F-150. It has the exact trim level I was looking for at a very competitive price. The sales person was personable and made the buying experience as good as it gets for purchasing a car, which is something that I have found to be an unpleasant way to spend my time in the past.

Cody Woods

Had been shopping around for a new vehicle, ended up finding one I liked at autofair ford, came in and worked with Kaleena although I did not purchase that day, Kaleena stayed in touch and was very kind & helpful throughout the entire process. I ended up purchasing the vehicle and was very pleased with my experience. Dave in finance was great as well!

Simone Demanche

I was very pleased with Hague. He showed me everything I needed to know about my Car and was very helpful in getting me financing. I definitely will be going back when I need a new vehicle. And I will be sending family and friends to AutoFair Ford.

Justin race

First time car buyer here. The sales rep, Bruce, I spoke to was very nice, and asked me plenty of questions to find the right fit for me. He took me out to the lot to find a car that I'd like, but was completely honest about what I could and could not afford based on the budget information I had given. He never tried to sell me anything that was even slightly out of my price range. The only problem I had was the finance guy just kept handing me papers to sign without much explanation. Sure it's my fault for not reading the papers first, but I was excited to just have myself a car less than 10 years old. I ended up signing up for an extended warranty that's costing me an extra $2000... All in all a great first time buying experience.

Jim Baldyga

Mujo my primary sales guy was very pleasant to deal with, his immediate supervisor was just ok. I'd really like to give them higher than a 3 star, 2 reasons I cannot is 1) they never disclosed that a smoker was driving the vehicle I bought 2) I called at 9:30 am the morning of my visit and specifically asked if the truck I was interested in was still available, they said yes it is, I told them to call me if something changes, when I got there at 2:00 pm they truck had been sold; they claimed it sold 10 minutes before I arrived. Not great business practice. Just want to reiterate Mujo was great, but Scott was a bit suspect, I felt like Scott wanted to rush me through the transaction, and at one point I just wanted to get up and drive away. I ended up buying a truck there (didn't get to see the one I drove 2 hours to see), and the truck was previously smoked in (which is not great either) but overall I would probably buy a vehicle from Mujo again.

keith ferdinando

Great experience “again” , my third vehicle purchase in 10 years and each time better than the prior! Thank you David Kelley and Autofair team.

R Mac

Sales (Scott) and Finance (Shawn) experience was outstanding! Very competitive pricing, fair trade in value, and no pressure. Left me with a sense of fairness and integrity. Ford Edge is a very good SUV!

Rich Costa

This has been my third experience working with AutoFair Ford. I am a repeat customer for a reason, I feel their sales and service are excellent. I especially enjoyed working with Scott Kling. He was very knowledgeable and went above and beyond to make sure I was satisfied with my experience. I highly recommend AutoFair to anyone in the market for a new or used car, go in and ask for Scott. I will definitely be back for the next car.

Bob Tanguay

My service Nick was great! My truck was in and out!

Hannah Bergeron

Raja helped me get into my dream car. He was so nice and really informative about everything the whole process. Dave in finance also was very helpful with everything and they both made the buying a car thing smooth sailing. Thank you Raja and Dave!

M Jacobs

I am from the Boston area and I purchased my first Ford from Autofair Ford. I originally chose this dealership because I was promised a great deal on a 2011 Ford Escape if I drove up that day. Upon arrival, the salesman I spoke with could not fulfill the deal he promised me over the phone. I was very frustrated so I reached out to the General Manager. He was able to rectify the situation as well as fulfill the promised deal. 3 years later, I came back to trade in the Escape for a 2015 Explorer. The General Manager I originally worked with was no longer there so I spoke with Cindy St. Jean. Cindy was very educated on the vehicles. She was very patient, understanding and hassle free. She did not pressure me at all and responded to all of my questions in a timely fashion; even on the days she was not working. All around, I had a great sales experience with her and the dealership team. A few days following my purchase I noticed a part of the windshield trim was not securely fastened. I called Cindy and she oversaw the whole repair and I was able to leave with my vehicle the same day. If looking to purchase from Autofair Ford, I highly recommend contacting Cindy.

Bruce Denis

Very good. When I got frustrated over miscommunication Adam sat down and talked with me. It took a little negotiation, but in the end we had a win-win deal. If you start shopping online, over the course of days days, several people may be communicating with you by text, voice, and email. These people DO NOT talk to each other. I assumed they did. But I got a car I want, with the features I want, at a price I can live with. We just took the scenic route to get there.

mmichaels26

Update: After my initial trip to the dealership to fix my problem from below, I had to come back, because there was a problem from the repair that they did. They fixed my problem, but also refunded me the difference in what I paid for the repair and what I was originally quoted on the phone before the repair. From what I understand, I was not supposed to have received that lower quote originally, but I am happy that they honored it in the end. Original: Was quoted a price over the phone, and when I arrived the price had jumped by almost 3 times what I was quoted. Due to the issues with my car I was unable to bring my vehicle anywhere else so I was locked into their service and prices. I was very upset about this, and felt cheated.

V.O. Thompson

I purchased a 2008 Kia Sportage from salesman, Austin Mills. Fantastic experience all around. No pressure to go outside my price range or desired model type. Steve G. That prepared my loan, etc. was great to work with. Dennis is service was super friendly and knowledgeable. I bought my first car here in 1994. I loved the service then and nothing has changed! Great experience! Highly recommended!

Diane Chase

My review will begin with the service department manager who insists that even thought they repaired the right front wheel/axle components back in march of this year and then 5 months later, only a mile of the highway that same wheel falls out of the transmission, the car has only 38,000 miles. Apparently there was a "bolt missing" but they wouldn't take the responsibility for it. If it wasn't for Patrick in the lease return department, this could have turned out to be a much bigger issue. He convinced me into considering a new escape even though my intention was to give up on FORD vehicles He was very honest and supportive to my situation. On the other hand, the actual sales process was quite stressful to me. Patrick directed a salesman on the floor to show me the new escapes and that I wanted to get prices. This salesman just assumed I was buying and jumping the gun. I made it clear that I was just looking at options. Even though Patrick said that I could get into a new Escape for not much more money, the first price I was shown was much higher by about $200 more,. Its clear there was a communication breakdown. I was very stressed by the end of the transaction and felt that if my boyfriend wasn't present, that it wouldn't have turned out so well. I made it clear that I wasn't ready to buy, that I was looking for options so that I can compare deals. I don't want to say the salesman's name but, a word of advice to Autofair is to not force a customer to haggle a deal. Also, male or female customer should be treated equally. Knowing the specifics of my unique situation, being pressured and blindsided with a price that made no sense made the whole experience awful. It took me days to undue the stress of that night. The only thing that lessened the stress was the financial person Tom who made that part go smoothly and quick. The sales Manager Adel was pleasant and in the end made things a little better, but I think should have put an end to the haggling because of my unique situation. If you don't want to come down on a price and the customer wants to leave, then let them leave. This back and forth business deters me from going back there in the future. As far as my Escape, I love it. I liked my other escape too, but the final straw was how the service department handled a delicate situation. I plan to go elsewhere for any major service repairs.

Ralph DiBacco

Great experience with Auto-Fair Ford Manchester. From my initial contact via Ford’s search dealer inventory. To my first contact with Tammie Rand the internet sales representative to Anton Marienko my entire experience was very professional. They respected my time and provided the vehicle I inquired about at the price negotiated. I enjoyed the experience. No bait & switch like other dealers that I inquired about there vehicle. I got my dream F-150 Platinum at a fair and reasonable price. I would have no trouble recommending and returning to Auto-Fair Ford.

Ann Bordeleau

I initially went in because my Ford Escape lease was ending this month and needed to have my car checked and see what my options would be. Tim Sewall greeted me with a smile and asked me questions to determine what my vehicle needs were before even looking at any options or numbers. This was a tremendous help and he made me laugh when I got a little emotional at needing to change up the energy from my current car. Before I knew it, I was test driving and buying a new Ecosport. It's perfect and has more features than my Escape, which was a very welcome surprise. Dave Keller in Finance did a great job finding the right options for me as well and got me a better deal purchasing the vehicle that leasing again. Overall, this has been such a wonderful experience and I am truly grateful for the amazing service and care. They made me feel like part of the family and that they truly cared about making sure I got what I needed while working with my financial parameters. I highly recommend going to see Tim Sewall if you're in the market for or just thinking about a new car.

Mick Lacure

I had a great experience at autofair in manchester. I worked with James who was low pressure. The process was a little slow but I got a fair price on my trade and the price I wanted on the 2020 F150 lease. Adel was great to work with too.

Gay Beers

I received excellent service at Ford Auto Fair in Manchester. Haque was my salesman and worked wonders to make the deal work for me. Leo in Service went above and beyond to take care of me with the problem I had with my car. They definitely earned a 5 star.

Joseph Wilke

Been getting my truck serviced at Auto Fair Ford in Manch. Tom Mahoney was excellent and showed true service skills in making sure I was pleased with my experience. Great problem solvers, customer service, and timeliness. Keep up the good work!

Sarah Winship

At first, I was intimidated by the process of buying a new car after my recent accident. I then met Tim Jutras at my visit to Autofair Ford. After only a few minutes, he made me feel comfortable with what I needed to do to get into a new vehicle. He explained everything each step of the way so I wasn't confused, making this experience something fun and actually enjoyable. It's been a couple months since I bought my new car with him, and yet he has stayed in contact with me to make sure that my new vehicle and I are doing great. I honestly never expected buying a car was going to be something positive. When the time comes and I am ready for a new car, I am definitely going to see Tim!

Chris blanco

great experience! they made car shopping extremely easy for me and met all my requirements thoroughly. Great attentive, fast customer service. Really recommend this place, especially if you are a first time buyer as myself. Staff was completely knowledgeable.

Glennis Almanzar

My experience at Ford Manchester was EXCELLENT👍👍👍. the service, the attention, the prices and the flexibility in the negotiation was very pleasant .. and fast. I am very satisfied with the advice and guidance I received. my Ford Edge 2020 is fantastic, and I love it... …

Carl Howard

I approached AutoFair Ford on recommendation from a co-worker after dealing with a few other dealerships that seemed only interested in what's easiest and best for them. I had a situation that required some finesse and someone to look into my situation and understand it rather than just run a credit report and look at the number. Not only did they accommodate me, they built and designed a better deal than I ever thought I could get. I approached the dealership online and Julie helped get the ball rolling.. She had everything waiting for me then Todd Heasley my sales consultant spent time with me (it was late evening and 21 degrees out).. He didn't rush me a bit, gave me the facts and let me decide. After which Tom Adams in Finance worked his magic. This was an outstanding experience!! I've lived all over the world and bought cars in almost every place and this was by far the best experience I had, and I'm back in a FORD F-150!

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