Reviews of AutoFair Automotive Group. (Car Dealer) in Manchester (New Hampshire).
AutoFair Automotive Group
S Willow St, Manchester, NH 03103, United States
Description
Information of AutoFair Automotive Group, Car dealer in Manchester (New Hampshire)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of AutoFair Automotive Group
Sunday
11 am–5 pm
Monday
9 am–8 pm
Tuesday
9 am–8 pm
Wednesday
9 am–8 pm
Thursday
9 am–8 pm
Friday
9 am–7 pm
Saturday
9 am–6 pm
Popular times
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Reviews of AutoFair Automotive Group
This is a serious Business right here. Can express how happy I’m with my experience. Great staff, Kristen was perfect from the first day to the last minute when she handed me the keys. Store is implacable. Cars are phenomenal. Quick process and respectful prives. Def a place to go when buying a car!
I had an excellent experience purchasing a new vehicle here. Shrey was super friendly and very knowledgeable. He was patient and answered all my questions. He negotiated with the sales
Manager on my behalf to get what I wanted for my trade. The finance department wasn’t pushy when I turned down the “extras”. I would buy from them again!
From start to finish, all in one day, I was able to trade in my lease, purchase a new Genesis Gv70 and drive it home. Cameron was a great guy to deal with. He was down to earth, didn't exaggerate, and I felt I could trust him. He was very knowledgeable about the cars I was test driving and if he didn't know something, he would double check what he said. The other thing I noticed was that ALL of the sales people including the finance guy, Phil or Fantastic Phil as he is now known as, were all so polite and they greeted you or checked in with you to make sure everything was okay and if you were having a good experience. The dealership was clean and the men's room smelled fantastic - if that is such a thing!! I will certainly be back to service my new car and when it's time to purchase my next vehicle in a few years. I highly recommend to anyone to check out this dealership when considering a new car. Thank you Cameron for being patient with me and getting me into my new car - I love it!
Price was fair, I could have squeezed more, but
I was satisfied with the deal. Salesmen Davie P
WAS EXCELLENT.
All your car buying need will be met here and all your service needs as well don't sell yourself short make the trip get what you want go see Anthony he WILL make it happen !! Also you can have a celebratory fat kid pig out @ Golden Corral up the street !!!!
I had lost the cap for my 2002 Santa fe brake fluid reservoir and after an exhausting search ( 15 auto part stores and 4 junkyards) with no success ( all i could find was complete assemblies for north of $150...when i only needed a $6 part) I pulled a last ditch hope and called AutoFair to ask if they had one....they didn't. BUT they DID special order it for me and only charged me the normal retail price ($5.99) and sent me on my way with a wave and a smile. If they can show that much professionalism over a $6 part, then I would DEFINITELY trust them when it comes time to purchase a new car 🚗!!!
Friendly staff members there love them well really goes out there to help customers with satisfaction guaranteed service's
Great experience with Nate and Eric! We were able to find a nice new ride for my girlfriends son. He was a first time buyer and they were able to make it happen for him!!
Only complaint was that they shouldn't have out a car on the lit without fully removing the cigarette smell from previous owner.
Cameron was great sales person to work with.
I had a great experience at Auto Fair. I made an appt. to go look at the vehicles. They took all my information, so that my Salesperson Tamara could point me to the vehicles I was interested in Test Driving. She was patient and caring and took her time with us. She started the application, and before I knew it I was approved. I at first wanted the Palisade, but happily chose the Santa Fe. They had a Calypso Red on the Lot, and she offered it to me. I sat down with Austin and signed all the paperwork and was out in no time. There was a lot of people there. They all purchased vehicles from what I could tell. I would recommend going there if you want a Hyuandai or a Genesis. You tell them what you can afford, and they will do their best to put you in a vehicle.
Overall, my wife and I had a great car buying experience here recently. The sales team were very low key and helpful. Our sales rep, Jabril, walked us through the process asked the right questions and made picking out a new car painless. Even the sales manager was low key and great to work with.
The final finance process was a bit more pressure with them hoping you use Hyundai financing to sweeten the deal and trying to encourage extras such as GAP insurance and extended warranties, but it wasn't too bad and they make the actual paperwork process fast and easy. We drove out with a good deal on a new car and I would recommend the team.
Great Ford Vehicle service. Very nicely managed and organized that can only be matched with caring and thoughtful customer service. Knowledgeable repair recommendations along with the commentary inspection to make sure your vehicle is running in top shape. Great financial options also available for more important estimates. Timely mannered schedules and friendly staff make the experience amazing.
Great service this time Prior maintenance visit did not check air cleaner and a critter had built a nest in it leaving my car sluggish. This visit I used the wrong coupon but Katie Baird was able to get the best discount applied. She is very knowledgeable and courteous. It was a pleasure to have her assistance. She is awesome!
We worked with Rondo and he was amazing! We had a very unique situation but he never gave up or got frustrated with the situation. He did everything he could and made sure he got us into a vehicle. I highly recommend that you check out AutoFair Hyundai of Manchester and ask for Rondo he's amazing! All other staff we worked with were also great and friendly.
The price was changed after we told outside of office in about $7000
Steve Doyon helped a lot on dealing with a negative equity situation. I gave them a rough review earlier this year but they truly have done their best to rectify the situation. Would recommend to someone looking for a more reliable vehicle purchasing experience but do your due diligence and be prepared to pay $$$$ for what you get. If you prefer to get by on older cars with no or low payments this is not the place for you. Anyone with a firm understanding of budget and finances would be fine shopping here.
Randall is top notch!! Have worked with him for years & HIGHLY recommend him!! The service department is the best part of this dealership & has been the only reason I would ever purchase a Honda there. Thank you for always taking such amazing care of me and my family.
A great first experience with Ford, we bought a Bronco Sport and the whole experience was fast and convenient. The staff were over the top friendly and made the overall process feel great for us. Would recommend!
Waiting for my free oil change that I got from my car when I purchased it didn't know it was every 6,000 miles though that wasn't explained to US during purchase but okay. The only problem I have with AutoFair is when you're getting your car worked on you have to keep an eye out the window so you know when your car is ready very slow updating you know when the car is ready. Friendly & knowledgeable staff.
I'm extremely happy that I purchased my vehicle at AutoFair Honda Manchester. I take my car in for regular service at mileage intervals and the Service Center does their best to get you in and out in a timely manner. Twice in the past two years, service reps have offered me coupons and $$$ off deals while checking out, which has saved me a good deal off the service charges. Great team, great service!
Yep went there and ended up buying a 2016 Mazda CX-5 what a beautiful vehicle they do incredible work cuz it needed some repairs when it came in a body and paint or they're awesome and dealing with the sales people especially Emily yeah it was a pleasure so if you want looking for a vehicle that's the place you got to go
AutoFair offers a high quality low pressure sales team. Nicole was very patient with me and took me through all the details off the purchase and the vehicle itself. She even helped me transfer all my belongings from my old car to the new one. They worked very hard to accommodate my requirements in a vehicle and budget. This is the second car I have bought at AutoFair Honda and will no doubt work with them again for future auto purchases.
Had a wonderful experience here! I put in a request on a couple of vehicles on a Friday evening and they contacted me right away on Saturday. I called and scheduled an appointment. They were able to work with us and the unique circumstances of the world today. Everyone was really nice. Jeff was wonderful to work with. I highly recommend this dealership for purchasing your next vehicle.
Need a vehicle? Go see John Demille! We had an amazing experience from beginning to end in getting into a previously-loved, factory certified Hyundai. John exceeded our expectations and I am happy to recommend AutoFair because of him.
Hands down best experience I’ve had at a car dealership. Our sales man Adam was unbelievable and very attentive. Andy Short, the GSM gave us an amazing deal and we left with 2 cars! I will recommend this dealer to everyone. Much thanks to the whole AutoFair team!
Been here before to purchase the vehicle with many vehicles to choose from but it is better to call ahead if that vehicle is available before heading there.
Dan made us feel very comfortable. He took as much time needed to answer all of my questions and was very personable. At no time did I feel pressured, he made sure I was completely satisfied with the vehicle I had chosen. It was as stress free as a car buying experience could be. I left as a very satisfied customer, a big thank you to Dan.
Had our Honda serviced today with an appointment at Autofair. Taken care of on time, which is very important to me. Pleasant service staff, very comfortable waiting area. Restroom was super clean. Complete explanation of the services performed, and I was back on the road within the hour. Thank you, Autofair!
Sue, my saleswoman is a Rockstar! If you are in the market for a new or used vehicle, please ask for Sue at AutoFair Honda in Manchester, NH Sue is very professional, knowledgeable, patient and accommodating and helped me through every step of the process. She treated me like I was the only person on the planet and is a shining example of what every customer dreams of in a salesperson. Outstanding in every way!! Thank you Sue!! I would be remiss if I did not also give a shout out to Nick in Finance who was swift in securing my financing needs and respected my time and opinion as valuable and made sure I had the proper warranties in place before sealing the deal in spite of my misgivings. I am most grateful to the both of you. Please consider me another very satisfied customer. Best to you all and stay healthy, Cindy
Our experience at AutoFair Honda was absolutely incredible. We shopped three other dealerships before landing here. The professional but laid back atmosphere, the personable and knowledgeable sales person (Chris Berryhill), and fair negotiating make this place top notch!
I was met by a cheerful and respectful young man. We reviewed what I would be having done to my vehicle. I had a short wait in a clean waiting room with 6' distance to other customers. My vehicle inspection appointment was a great experience.
AutoFair Honda in Manchester has a great selection of vehicles and an even greater team to help us out! Ty Kang met us right at the door and was very quick to meet all of our needs! Going to a car dealership and making a big financial decision can be stressful but Ty wasn't pushy and was worked with us every step of the way to insure we left happy! Their financial team is also very helpful!
I had the best experience here at Honda Autofair in Manchester NH. I had an extremely informative and non pushy salesman, Adam L. He made sure I got what I wanted but also something I could afford. Helped me keep an open mind but when it came down to it, pushed for better deals for my budget with the car I really wanted, etc... Was always attentive and gave very clear explanations and answers to all of my questions. Walked out yesterday with a beautiful Red 2017 Honda Accord Sport. I'm absolutely obsessed and very grateful for the service I received at Honda. Thanks so much Adam for all your hard work!! Highly recommend.
Randall W. was excellent!!
He has checked my 2014 CR-V in for its routine service a few times and is always fast and friendly. When it’s ready he’s also very thorough about letting me know everything that happened to my vehicle as well as what it might need next. He has a a great attitude and makes you feel very comfortable through out the entire visit to the service department. KUDDOS to AutoFair on hiring such a wonderful employee!!!
Sharon Greene
An early cold spell hit and when I attempted to start my car, the 5+ year old battery was dead. I called AutoFair Honda and got an appointment immediately. After a jump start, I arrived and they promptly installed a new battery and I was on my way and will not have to worry about the battery this winter. Friendly, helpful service advisor and good service make this shop a good choice for your Honda service needs.
Got a sweet deal on my 2018 Accord. These guys are great and they took their time with me. Props to George for going in the next day earlier then his time scheduled just to finish up the deal for me.
Sammy was a great salesman, took time to show us vehicle & color options. He was very friendly & not high pressure. I enjoyed working with him.
Mostly a good experience at the dealership, but took too long to purchase. All dealerships need to speed up this process.
Customer service was great, no hidden charges and very efficient. Will continue to go there for all my automotive needs! So sorry I strayed and went to "TFT"...never again!!
Bought my car that day. Young man named Eric went above and beyond to make sure my experience went smoothly. Not a lot of high pressure sales tactics and the price for my vehicle was awesome. I'm in love with my car. I would definitely recommend going there!
Worked with Nelson yesterday for my appointment- he is great! I’ve been a customer at Autofair Honda since I purchased my car 7 years ago and have never had a bad appointment. Thank you, Nelson, for helping me to find the best tires!!
I was very happy to work with Sammy Khatib. He made this purchase an easy and happy experience. He took the time to find the car that I wanted and arranged his schedule to satisfy the best time for me to test drive and purchase the vehicle. It was a pleasure to work with him.
Went in for new car scheduled service; Lisa in service was great, walked me through what was needed, went over my 2 separate issues, thoroughly explained everything including expected pricing...and when I picked up the price was less than anticipated! Good to see they were all practicing safe Covid 19 procedures.
I had an appointment at 9am to have my car serviced for a recall. When I called at 11:45 am to check on the status of my car, they reported that my car had not gone in to be serviced yet but they could have it ready by 4:00pm. The service was supposed to take 2-3 hours to complete. I had to rearrange for a different person to drop me off and thankfully I hadn’t made any other appointments (doctor/dentistry e.g.) for the afternoon.
Service advisor was great!! When I initially called service to set up an appointment, I got this woman, who I’ve had before. She is rude, impatient, arrogant and gives wrong advise. She is worthless in the position she’s in. All of the other service advisors I have had have been excellent!!
We were greated promptly upon arrival, meet with Jeff our salesman who took us to the vehicle we were interested in, he explained all the features the vehicle had and made sure we comfortable with it.
Autofair Honda sales team stayed late to get the deal done, everyone was fantastic to deal with.
I will buy from them again.
I felt inclined to take the time to rave about the great experience I had at Honda Autofair in Manchester. It was a smooth and seamless process from beginning to end. May I add the process was just over 2 hours beginning with my salesman, Stephen Doyon, who was extremely attentive to my needs and wants. He went above and beyond to locate exactly the vehicle I was interested in. He kept me in the loop the entire time, and was clear and concise to explain the process and answer all my questions. The great customer service continued when I met with Laz, the Finance manager. He was informative and efficient throughout the process. This is the 2nd vehicle I have purchased there within 2 years, and I wouldn’t hesitate to purchase my next car there, and refer friends and family as well. Coming from a customer service background, I feel confident saying these folks blew it out of the park. Thank you Honda Autofair for making this a quick and painless process. I love my new car!
It used to be 5 stars but my lady brought her car there to get fixed and they did not fix the problem. 3 trips from Massachusetts to Manchester and still the same problem she's gotten all her cars here but next time it's not happening. Service is not good. Polite enough people but polite does not fix the car. Ready to contact corporate office in Detroit and complain...
Sammy was wonderful and helpful. Made me feel like he cared about my needs and wasn’t just trying to sell me a car. Kevin in the finance department was also very helpful and clear about the best way I should move forward. Thank you!
Worked with Zac Mohamed during my time at the dealership. Great guy! I didn't feel too pressured during the sales process; it was a relaxed experience.
I would certainly come again if I was looking for a Honda.
I have been working with a service advisor named Chris. Chris has been extremely helpful, professional, actively communicates where things stand with the repair to my vehicle. He has taken the time to explain exactly what was wrong with my vehicle in terms that I understand. He quickly got me into a rental vehicle when the repair ended up being more than a quick day repair. Chris has taken the time to ensure that my vehicle is 100% perfect before returning it to me. He has completely explained my service warranty, how much time is left on the warranty and provided maintenance suggestions. Chris has provided exceptional, quality customer service and has exceeded my expectations. He has been fully invested in helping to rectify my vehicles issue. He is a great representation of the Manchester Autofair service team. THANK YOU Chris for all your help!
I’ve always had a great experience at Autofair Honda in Manchester, NH. I got my last HR-V there 3 years ago and upgraded to a new one yesterday. The staff is always so pleasant, very kind and appreciative. Everyone knows sitting at a car dealership isn’t always pleasant and can take some time but it’s easier when you’re at the right dealership. Laz is always my go to person at this dealership and Deb was more than helpful with the entire process! I will continue going here as long as I stay in New Hampshire!
I always have a great experience at AutoFair in Manchester. Nelson was the employee that help make sure my vehicle got the service it needed. He clearly answered my questions and worked around cost and other considerations to get me what was best for my wallet and to make sure my vehicle passed its physical. Thank you Nelson and AutoFair!!!
I was greeted soon after I pulled in the service area. I met Tim who asked me what I needed today. I knew bringing my car there I'd leave with more things worked on other than what I came in for, simple maintenance services-oil change, tire rotation.(I have an older Honda) Autofair had a nice deal for Healthcare workers and First Responders in lieu of this public health crisis for a Free oil change. After about an hour Tim came to me and suggested repairs that the technician discovered in their standard inspection. Most were caution items that can be addressed later on, but a couple were items that should be taken care of sooner than later in my opinion as Tim did not push the services on me. He only suggested that these needed to be addressed in the near future. WE agreed on two of the repairs and he told me it wold be another two hours. He offered me a rental and I said No; I'll continue to wait in the dealership. My car was ready in less than two hours, more like 1.5 hours. I also utilized the 25% off coupon on the additional two repairs that AutoFair had emailed me earlier in April. My car is safer now than when it arrived to the dealership and we all need to stay safe ! Thank you AutoFair
Liam was my handler and he went above to help me out. I been having a problem with my rewards card since I had the car an took care of it an made sure that I will not have that problem again. He been the best an I will say that I am please with the service
I cannot say enough about ths dealership. We have purchased over a dozen Ford suvs and trucks from another dealership and checked this one out on a whim...never been more impressed! Thanks to Danielle in sales and Dakota in finance, 2 Ford families will be definitely be back.
Just bought my 5th CRV from AutoFair (my 3rd from Debbi, who is amazing)! I was in the dealership for no more than 30 minutes and it was the most seamless and smooth process. Debbi is extremely responsive, diligent and knows what she’s doing! Nick in Finance had everything ready for me and made the process a breeze! I will certainly be back when it’s time for my next vehicle.
Andrew and the rest of the staff at Auto Fair Honda was great. They are very professional, which made the process so easy. Thank you Andrew and Best Wishes on your wedding day.
The staff is always friendly and helpful. Recently brought my SUV and my Mom’s car in for details. They did a fantastic job - both cars looked like new!
Nice people. But why do they make me book an appointment and drive all the way there if they cannot upgrade my navigation system? They handed me a card with the *incorrect* link for me to do the upgrade. Couldn't they have provided that info over the phone? I took the morning off and did not get the navigation upgrade accomplished.
I bought a sonata last year. The sales agent and finance department were very professional.
AutoFair helped me get a great deal on a brand new Honda HRV yesterday. The showroom was incredibly busy but it didn't stop them from giving the attention I needed and they even stayed past closing time to get me into my new car. Thank you guys, I'm so excited!
They always take care of everything totally feel comfortable with their work. My car had to be left overnight and they gave me a rental free of charge. Highly recommended them.
Chris Lavallee helped me get my state inspection done and he was a great guy. Super polite and straight forward about everything he was doing. He was super quick and the service was great.
Nelson was awesome to work with. My car needed some heavy work and he was straightforward, called for follow-ups, and was very easy to understand. I don’t know a thing about cars but I’ve learned a few things since picking my vehicle back up.
Was helped by Elysz and Carolyn after visiting 8 other dealerships in the Manchester/concord area. They were both extremely professional, personable, and knowledgeable. I'm sure the rest of the sales team are good but these two were both excellent. If you're looking for someone who listens, works with you and doesn't try the hard sell, ask for Carolyn or Elysz.
Not only a great place to buy a new or used vehicle, but a great place to get your honda serviced! They have everything they need to get the job done, and since I have a honda, I dont have to worry about anything getting screwed up. They know the technology of each vehicle and are knowledgeable about everything. Thanks. I will always comes here for all my honda needs
Tim was excellent in receiving the vehicle near the end of the day and answering all my questions. The work was done efficiently and the vehicle was ready to be picked up quicker than I anticipated.
When your car breaks it is usually a pain to get it fixed, not the case with Liam at AutoFair Honda! He explained everything and gave us a list of items that will need to be fixed soon. Great customer service we will bringing our car there from now on!
Isaac at autofair Ford got me great deal on my 2018 Edge. The management team and him worked hard to get me the exact vehicle I wanted with a fair trade in on my old truck and a fantastic maintenance plan. I will definitely be going back to autofair for my next vehicle purchase.
I brought my Honda Pilot to AutoFair Honda in Manchester today to have recall services performed. I was assisted by Carey who was both friendly and professional. He even arranged for us to be shuttled between the dealership and the Mall of NH while the work was performed.
Overall a good experience, salesman were not pushy, they were knowledgeable and could answer my questions. They also have an impressive inventory of new and used vehicles.
Isaac and all the staff were excellent to work with. They were professional and courteous. It was a very good buying experience and I would highly recommend them to anyone looking to purchase a vehicle.
Easy to purchase with minimal haggling on price
Low pressure sales. Installed my accessories ( running boards, rack with surfboard attachment) quickly. Pleasant sales staff, knowledgeable.
Will refer friends
The customer attention (from Dan Griffin) was simply awesome, he was a very attentive person, we are very happy with our new vehicle. Once again thanks to Dan, excellent seller.
They've always taken good care of me and my vehicles. Long time customer!
I was looking for a compact SUV hybrid and was trying to decide between a RAV 4 and the CRV. Steve Doyone at AutoFair was very attentive and responsive to my questions. I loved that he wasn't a "pushy" car sales guy and worked with me as I tried to make up my mind. I ended up with the CRV Hybrid partly because of his professional demeanor and courtesy. Thank you Steve and Victor and AutoFair Honda!
My husband and I are very excited about the sales person Sammy he was awesome would want to work with him anytime if you had a rating of 20 stars and then some he would deserve it
Thank You
Denise and Forest Rowell
my service associate was right there for me when I arrived. He got me set up right away and explained everything to me as I had a few questions about registering my vehicle and the inspection since this was my first time leasing a vehicle..He was very polite.I was very satisfied.
AutoFair goes by the slogan "AutoFair makes it happen." But it does not make it happen for everyone. The salesperson I worked with, Peter, was very professional, courteous and friendly. And he wasn't trying to sell me something I didn't need or that I couldn't afford. But the reason why AutoFair doesn't make it happen for everyone is because as it turns out, a bank will not issue a car loan to someone making less than $1,800 a month regardless of the fact that they have the disposable income for a car payment, unless they have a cosigner, or a really big downpayment. Granted, I have credit issues and that's why I went there. But they couldn't do anything for me. I think they should change their slogan from "AutoFair makes it happen" to "AutoFair doesn't always make it happen." Because it's a misnomer to people who are trying to get a car loan and may find it difficult. That's the reason I gave it 4 stars instead of 5. I purchased my previous vehicle from there, which turned out to be a lemon, but I'm still trying to keep it on the road. However, I don't believe I would have wound up in another lemon this time. There is handicap parking and there is a handicap accessible entrance. The reason I gave it 4 stars instead of 5 stars is because of what I believe to be false advertising in what they say they can do.
We are loyal customers! Dan Griffin was a huge help and so patient and pleasant to work with. We had done two car processes with him. Go to Dan!!!!
I am always please with your knowledgeable and courteous staff. I was very disappointed to see other customers without masks. I will not bring my car there anymore if in the moment we are living I could be exposed to a virus that could kill me. Thank you
Diana Rodriguez
Katie was fabulous! Went above and beyond to help me. This was my first service, I was impressed!! Would highly recommend Autofair Honda based on my visit.
Another great experience with Autofair. Elyza made the entire process stress free. She sent me a video of the car before pictures had been posted online, walked me through the buying process, and delivered the car to my house. Couldn't have been easier.
Friendly, courteous, not pushy, willing to work with you. Probably best car-buying experience ever. George & Dan were so easy and pleasant to work with.
Gotta say they have a great team and they are awesome people to have help with your needs and the sales rep Issac there is the man to go to he help me out on 2 of my purchases and he finds a way to make sure you leave happy.
Ford and everyone there are good. I love my little fiesta I bought from them and they take care of all the things that break under warranty with no problems!
Great service very professional and friendly.
I've had good luck working with Chris Lavallee in service. Dealer service is not usually "cheap" but he goes the extra mile to make sure you get the best deal for your repair.
Tim Roberts is an excellent service tech. Made me feel at home and comfortable with the services performed and went above and beyond to accommodate my needs.
I’ve purchased many cars from Autofair Honda. My usual salesman has since retired and I was forced to have someone new. I’m happy to say that, Dan, you are my new Jim. I’ll still be a customer for life.
I worked with Nicole and Dan. Both were very pleasant, helpful and easy to work with. The process was easy and I would definitely recommend them!
I always have a great experience at AutoFair Honda! Andrew was helpful, attentive, and made sure that my needs and my car's needs, were met. I go to AutoFair Honda for all my service needs.
Always a clean environment, the shuttle is great to bring you home and back to the dealership when service is done, friendly service and associates! They had free popcorn prior to COVID-19!
They are always so nice to me. Actually dont mind going to the dealership to get done what I need. That's a good thing.
I worked with Tyler. He was super helpful and nice. My family has been working with Autofair Hyundai for more than a decade. They have always treated us right.
Always great service. Love that I 'have a guy' who makes sure my car gets the best care. Shout out to Randall Werner.
Went to the service center for my first oil change and Joshua was there to help, real nice guy and easy to talk to. Service was quick and price was really fair.
Elysz was amazing! She did everything she could to get me the best price and vehicle that fit me. I’m grateful that I was able to get an attentive and knowledgeable sales agent. Thank you Elysz got everything. 😁 …
Tim Roberts was very informative and professional. He estimated that the car would be ready in an hour and he was correct, actually a little sooner, Great Job
Thanks
I can not thank Shaylin Moser enough for the care in help she gave and the smiles along the way through the mask. Thank you John for going over everything before finalization. Autofair had the car requested and I am now a proud owner of a 2017 Hyundai Tucson SE. Thank you so much Autofair Hyundai 🤗 …
Excellent service and Staff! Liam F. was very helpful and knowledgeable in getting my car taken care of today. Thanks for getting the loaner car also!
I've had mixed experiences with AutoFair over the past twenty years, and I'm in a good mood, so that tips the scales to four stars. I bought my first real pickup truck, a 1999 F-150, there new in '98 or '99. I loved it, and the experience was a good one, so two years later I bought a 2002 that I loved so much I drove it until 2017, when I bought a third. In the intervening years, my family purchased multiple vehicles from AutoFair, and had several opportunities to experience their service departments for standard service, repairs, etc. My experience with the Ford department, in sales and service, has mostly been good, but they failed to apply a major corporate discount (that they made a big production about) to my young daughter-in-law's first new car purchase in 2018, and she didn't realize it until weeks later when it was too late to do anything.
The Kia finance guy a few years ago literally told one of my sons he hoped his new car broke down when he declined the extended warranty after they made him come back because they screwed up the paperwork. I was so furious that if I didn't despise Best Ford in Nashua so much, I never would have gone back to AutoFair at all. The Ford department rescued the relationship with a positive interaction.
So, still four stars after all, but just barely, and mostly because I'm not a fan of car dealerships in general, so I'm trying to keep that in mind and be fair.
Outstanding experience, they worked with me on the price of my car and the sales associate was incredible, she really made the purchasing experience an easy and quick process and even made a YouTube video of the car for me!
I keep going back to Auto Fair Honda because if the professional attitude of all the service members and the quality of their work. They don't force services in you that you don't want and are there to help you and to make sure you're happy with everything
Ive been here a few times and everytime I've had extraordinary service. Prices have been pretty good. Go see John in service, he's so polite and nice! Definitely recommend
An excellent experience!
Check in With Nick was fast and the work requested, plus an additional service after the fact, and he still had the car ready on time.
Always a great experience in the Autofair Service department. This is my second Honda through Autofair and I've always been taken care of with great care from Sales to Service. Thank you
Chris Lavallee was great! Very personable, friendly and professional. Always a good experience at Auto Fair Honda when I come in for service.
Is a bit daunting to navigate..no signs to point to exit. Especially if you haven't been there before.
Also...if you do get list in the stupid maze..there are salesman handy to laugh at you..point fingers.
The good point ...Brittany the lady I delt with treated me like a family member. She's young..only been there 2 months , she's very personable. Stay Away from sales..go see Brittany. She's awesome!!!
I received excellent service for my 30 thousand mile checkup today for my Honda CRV. I will be going back for future maintenance as needed.
I pulled into parking lots and Edward Delarosa come greetings us very very nice and relaxed no pushy very helpful guy knowledgeable and friendly I had been shopping around and for weeks meeting Edward Delarosa @ Auto Fair Honda 20 minutes I made my decisions and purchased 2020 Honda Ridgeline very happy with the truck and how it handles sales management are awesome very please with the whole experience!
Quick service in under an hour. Fast clean shop. Also informed me of future up keep and quoted me pricing but did not impose getting it done immediately.
Just went there to get some Key Fobs programmed. I was pleasantly surprised when they price was lower once they were done than their estimate... no dealership does that... I looked around their show room while I was waiting.. I had a salesman answer a few questions, and was very nice. I didn't feel like bate... I'd definitely go back here when I get ready to get another car
First time there Mark was very nice took care of me very nice and fast and professional.
I just went in for an inspection, but was very happy with Chris Lavallee and team for making it a quick and safe experience, at a time when health & safety is everyone priority!!
Liam in Service is always incredibly helpful. Any time I go to this dealership, I visit Liam in service. I will never go to another dealership ever again!
I own a 2019 Honda Accord and all my services are done In the Honda dealership in Manchester I love their services and customer services there very kind and nice at all time
I am always treated like I am the most important customer. Tom Mahoney is the best Service Manager I have ever dealt with.
Matt gelinas"professor hyundai" is the best salesman I have had the pleasure of dealing with. Period He isnthe reason I keep going back. And if he were to go to a different dealer I would follow him
Friendly staff. Very helpful. As a first time buyer they answered all my question and were very patient with me. I will definitely be back for my next purchase.
Liam was very helpful and explained everything clearly. They had hand santizer available and kept to social distancing. The car was ready promptly.
Auto fair Honda is only place I trust my Subaru Impreza backed with the best service “Randel “ money could buy. Hats off to Autofair Honda!!!!
I had Randall as my service technician and he was the best. I’ve had excellent service here for as long as I’ve been coming. I will continue coming here because of it.
Very easy to use . Auto fair picked my car up and returned it too me . Everyone was very polite and professional. Excellent service !
I was very pleased with the professionalism and the convenience with dealing with the dealership. I am very happy with my new truck.
Great service experience! Chris was a pleasure to work with. I have all my Honda service at Auto Fair.
They have some good deals but they still have some old fashioned sales tactics...like waiting for the manager to talk to you before you leave, etc.
Andrew went above and beyond to get my son and I into a safe, reliable, and affordable car! We will be back for future purchases.
Randall did his usual excellent job taking care of me and my car. Today was for inspection only. Everything went well.
Professional, courteous, detailed, and friendly.
The Autofair is well trained and experienced.
Great service gets customers loyal and Autofair seems to understand and live this philosophy.
They were awesome! Sammi sun was the catering professional and understanding. Outstanding experience. Thank you!
Zacj McKenna was the best sales guy. We had a great experience with him and the Hyundai dealership.
I have had such a great experience working with Autofair! Every person I spoke with is courteous and professional! I look forward to continuing being an Autofair customer!
Andrew at AutoFair Honda is the best !! This is the second time we have bought a car from him. Highly recommend.
Kerry was great, had all the answers we asked and was very helpful. She did the paperwork before we got back to make the deal.
Saw Liam today while getting my oil change. Everything went great and was super fast!! Thanks again!
Purchased parts for my truck. Called dealership, got a knowledgeable parts person, they help part for me until next day when I picked it up. Friendly staff, good parts selection.
Great dealer group. Bought my Hyundai here and deal with parts pretty frequently in my line of work.
Great staff! Easy to speak with and test drive vehicles. So far, so good.
Great service, very friendly. Prices are what you would expect for a dealership, and the work is well done.
I've bought two cars new from these guys, and it wasn't a terrible experience. Which is to say it was far better than I expected it to be.
The service and parts departments are always professional and take great care of me. Jerome and Jesse in the service departments are the best in the business
They were able to fit me in right away for an oil change and service was great !!
They worked with me and got me exactly what I was looking for for a great price, would definitely recommend coming here.
Went in for oil change and tire rotation- great customer service as always and car was done in great time!
Had the 5 star detailing done. Great job, and the free pick up & delivery service was awesome.
This is My dealer where I picked up my new electric Mach E! The staff here are very helpful & friendly
They were very nice and had some good prices vehicles.
Always a great experience at AutoFair. Even during these crazy times, everyone in the Service Department is super helpful and friendly.
Kerry was very professional and knowledgeable and took the stress out of the car buying process. I highly recommend Autofair honda.
Always a pleasure! Liam is adorable and very knowledgeable! Very enjoyable experience every time.
Hate my vehicle but love their service. Always easy to book service and good communication.
Been buying my cars there for over 20 years best service center i have ever dealt with
Good price nice people. Took a little longer than I had figured for but things are different with the social distancing rules to keep everyone safe so no big deal.
I’ve had very good communication and service from this dealership’s service dept over the years.
Zac and Wendy were absolutely incredible! They were willing to help me out and get me everything I wanted!
Got a morning appointment the same day, oil change, in and out in 35 minutes. Great job.
Went in for an inspection, tire rotation, and oil change — was helped by Nelson M. He was incredibly helpful, informative, and thorough!
Debbie was awesome! No bs and no false promises. Very happy with our 4th purchase from Autofair.
Great & Reliable place for car service. Well knowledgeable and experienced staff member know exactly what they are doing.
Good place for ailing vehicles
Scott was great!! I love my new vehicle, thanks again Autofair for making it happen 😀 …
They take good care of my wife's Hyundai. They absolutely honor the Hyundai warranty
I recommend everyone ,autofair Honda very friendly staff ,I felt very comfortable,I felt they got me a super deal better than wat I expected ,.it's my second time there
Mike was very professional and I like that when I have work done on my car.I like the fact that he knew what was needed on my car.
Great staff and awesome car buying experience Great deals on excellent cars
Great cars and prices. Staff really personable. Service dept open 7 days a week
Great customer service!! Highly recommend this place for your next vehicle.
This is our 4th trip to auto fair and 3 trips with Bob black Our experience has been excellent and won't go anywhere else highly recommended!
As always, pleased with the service I received. Your customer service person (Mark Berg), was pleasant and helpfull
Got my oil change. In and out quickly. Service guys and gals are the best in the business.
There are no words for the most outstanding service I got. Love my service personnel. See you in 3500 miles
Oil change, tire rotation, state inspection. Managed to do an hours worth of tai chi while waiting which helped the time pass.
I can’t complain about Honda they did a great job thanks for being kind and safe
They want you to go there for an oil change but you will spend the whole day waiting.
Debbi is so great!!! Thank you for everything. I love my first car!💜 …
Great experience at Honda for buying a car. I highly recommend Steve Doyon
The staff is always professional and positive. Sometimes the wait for work to be completed seems long considering the type of work.
Very helpful. Was able to answer all my questions
Always courteous service. Fair assessments and they don't push unnecessary work.
Service was done quickly and we was informed during the whole process. Nice job.
Always feel welcome by Mark, Matt n everyone on the staff great folks to deal with.
Very polite and efficient. They were ready right on time got everything completed timely and correctly.
Auto fair Honda has always done good work on my cars for the past 20 years.
Chris was very helpful and explained all potential needs of my vehicle clearly!
Fast, customer service friendly... What else do I need? And p.s. My handler was Lisa👍 …
Very thorough, friendly staff. Nice conversation with a sales rep whole we were waiting.
Always a great experience! Quick service and very accommodating!
Bought my new car there. Staff are friendly andn.v helpful
Had to pick up parts. Parts counter staff was polite and friendly. Was out within 5 min.
Shawn Homan was very helpful and friendly during the refinance process.
Susan Kiver is wonderful very patient.. she is highly recommended
Very quick, and efficient! Friendly and professional love going there honestly !
I had a fantastic experience at autofair Honda in Manchester!! Customer service is superb!!
I was impressed with Chris's knowledge base, conscientiousness, and very charming personality.
Awsome service..they waived the rental fee for the rental car. Classy dealership
It was ok had to get my free oil change
Very nice people and they are willing to work with you
Great experience with Auto Fair Honda in Manchester NH. Highly recommended.
The service technician was very helpful was done even faster than they said would be .
Friendly, professional and fast service. They never fail me.
professional atmosphere
very attentive service rep
detailed review of vehicle
It was simple and very friendly people especially Doug
Jake was excellent in the service department! Explained everything very well!
Had to have my brakes serviced I was able to get on their calendar on my time constraints. Thank you.
The service advisor was courteous and the work was completed on time.
They typically have what I needed in stock. A wee over priced but if your in a bind and need a part asap...odds are they'll have it!
Was informative. Work was completed faster than I had been told Good job
Great service! Thank you Chris for being so awesome!
Went awesome got into the Type R I wanted and it was painless.
Got my Honda there always been nice to me
Great Dealer! Quick turnaround to get me back on the road.
Debi listened to my needs and helped me find a car quickly.
Chris was excellent. Very thorough, responsive, and helpful.
Vehicle was scheduled for a 30000 mile service and was in and out within 1.5 hrs.
Sean was a 5 star service advisor. Keep him on board. !
Have bought cars here for years. I have always treated fairly
Great group of dealers, all willing to work with you and get the deal done.
I just bought a new car here Gaius was awesome.
Very knowledgeable, quick service, like a family business, care about there customers
Amazing and outstanding service! Chris Lavallee is truly the best!!!
Friendly knowledgeable and customer service oriented service department
Chris was an excellent service manager and an ambassador for Autofair. Thanks
Overpriced like most dealerships. Not really honest in getting me a good deal
Wow, Chelsea is just amazing
It can be pricey but they have never failed to satisfy
Professional staff fully invested in employees and community. Best establishment in NE.
Nice, took me right in.the wait was a little longer then I thought
Great selection of vehicles. Friendly staff as well.
Liam Farley was great. Courteous and professional.
Nice cars and fair prices for what you get.
Good service I would recommend it to anyone
Core is an excellent person, helpful and very profesional
Fixed an extra recall problem with my car even though I didnt know I needed it.
The service individuals are great service.
I setup appt. online.
Works great
Great dealership...friendly staff
Ford parts dept is great, and the employees are knowledgeable
Took a bit to prove there was an issue. But worked it out. Now hopefully issue is resolved. Only time will tell.
Quick service. Great customer service. Thank you!
Great service appt today.
From checkin to checkout the service experience was thorough and professional.
The service and repair was great!! 5hank you for everything!!
Friendly and easy process
Very professional 10 ⭐
Clean nice people long wait for an oil appointment.
Jake Sage is knowledgeable and helpful. Five stars !!
I walked in looking and drove out with a brand new SUV
Great customer service and very fast
Everyone is so nice!! Thank you soo much! 😃 …
Quick and easy recall done on my vehicle
Happy with what I got. Salesman, Kevin friendly and helpful
Always showing great service when I come in.
Good
Wonderful job as usual Randall. Thanks!
Parts only wouldn't buy a vehicle
I bet these people like Scrappy Doo.
If you are in the market for a new car, go see Vladimir at Hyundai Autofair.
Will NEVER but another car
ANYWHERE else....have recommended to all my friends and family
Go see Steve Doyon for a good sales experience
Great place to service and buy vehicle
Scheduled online, got in and out quickly. Good job.
They where very professional answer all my questions
The staff was AMAZING! So responsive and kind!!
Excellent service. Great communication
As usual great service. Thanks Katie.
Lisa and Chris were great!
They did a really good job
Great service, would recommend.
Nelson Medina did a great job
Good staff place is clean and staff is helpful
Busy. Crowded lots. Few places to park so left.
Good place to buy and service a vehicle
Good service, friend ly. People
Not the best service in town according to my opinion.
depends on their mood the best or the worst dealership
Always prompt, fast and easy.
Great service, in all ways.
Car inspection completed in less time than anticipated.
Always very accommodating and very polite.
Fast, nice, easy, warranty work