Reviews of Nick Alexander BMW. (Car Dealer) in Los Angeles (California).

Nick Alexander BMW

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Car dealer

BMW dealer

6333 S Alameda St, Los Angeles, CA 90001, United States

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Information of Nick Alexander BMW, Car dealer in Los Angeles (California)

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Reviews of Nick Alexander BMW

Ross Callahan

I had a fantastic experience at Nick Alexander BMW this week, it was my second time purchasing at this location. I was helped by Daniel Fox both times and he made the entire process seamless and fun! He is extremely knowledgable and was so helpful in guiding me through the process. I drove off in my new 2023 X4 30i feeling so thrilled, I would highly recommend Nick Alexander BMW and working with Daniel!

Jared Rothenberg

My friend Malik Neal referred me here years ago and I have been a repeat customer ever since. My family has leased two cars from here and I purchased a used one for myself. This is the best dealership in LA hands down. Normally I dread dealerships and the sales reps but this was a different experience. I was helped by Joe Pinedo most recently and he has been one of the best sales people I have worked with. Responsive, kind, and on top of everything.

Angel Buenrostro

Very friendly environment! Have to say that Hands down had the best experience with salesman Walter Ance , through the whole process he was a very polite , patient and not pushy whatsoever . I would definitely recommend having him as your salesman nothing but good vibes and laughs such a great genuine guy! 10/10

Suzanne Hicks

John Daley from Nick Alexander BMW was awesome! No pressure sales. Sold us a car that my daughter absolutely loves. John is honest and easy to work with. Very personable. The transaction ran very smoothly and he found us a good deal for a lender with options to pick from that fit into our budget. Check out the beautiful, clean dealership. The finance officer was also very friendly and did a great job. Thank you so much John, for making our 4 hour round trip well worth it. You made a 19 year old extremely happy!!!! Thank You!!

Sormeh Attarzadeh

Henry Ryu, John Won and Steven Gomez truly made my experience so easy and actually fun. Getting a car (lease or purchase) is a pain, and you always wonder if you truly got a good deal. However, this was not the case for me, I have had BMW since 2013 and this was my best experience yet. Not only was it so simple and quick, but I know I got an amazing deal with top of the line customer service. No sales tactics, pressure or misleading. I had the opportunity to see great offers that were within my budget, Henry sent me all sorts of options to find me exactly what I was looking for! Once I got to the dealership they answered all of my questions, and I had A LOT of questions. They made me feel comfortable and gave me the time I needed as well. Once everything was said and done, they still went out of their way to reach out and see how I am feeling about my new car. I am beyond satisfied with my choice and eager for the next 3 years. I used to go to Beverly Hills BMW but Nick Alexander is my new go to, it is worth the 1 hour drive. Henry, John and Steven are exceptional and I will never go to anyone else!

Gue Park

Best BMW dealership in the whole Los Angeles/Orange County area! My lease was coming to an end and I was in the market to lease another BMW since I only drive a BMW; nothing else. The current market is tough and it is not the best time to lease or purchase any vehicles right now due to limited inventory and premium pricing. With that being said, Omar was still able to get me into a beautiful black X5 with M sport package. There was a bit of negotiation in the process but both Omar and the Sales Manager Henry was able to offer me a reasonable down payment and a monthly payment. They were both very courteous and understanding of my situation in the process. I will definitely be back when my lease is up in few years. If you are in the market for a BMW, please ask for Omar and Henry from Nick Alexander dealership and you will be able to receive your Ultimate Driving Machine with a quality service and quality pricing!!!

Brian Paik

This is the place to get your next Ultimate Driving Machine! John Won made it all happen for me as quickly and painlessly as possible. I inquired about the vehicle and in a matter of minutes he got in touch with me to get the process started. I was actually able to get most of the details sorted via text/email. I was straight forward with my expectations and he provide me all the information I needed, full transparency. Definitely an outstanding BMW salesman. John is also very kind and passionate about helping his customers. From the minute I stepped onto the showroom floor to the time I left the dealership with my car he was fully attentive and kind. A very pleasant and outstanding experience. Get with John if you have any questions and he'll do his best to take care of you. Thank you John for everything!

Jason Giron

We were looking for an X3 and we happened to get in contact with Walter Ance. He was very friendly from the very beginning and had so much patience with our complicated situation. He managed to find us the PERFECT X3. When we saw the car we immediately fell in love with it. He was very detailed on everything since it was our first lease. I can say for sure it won’t be our last lease with BMW and I can definitely say it won’t be our last with Walter. Thanks again Walter for making our car buying experience so simple and easy!

Trackpadder _

Just like any other dealership, you'll have to prepare yourself and set aside at least a few hours. Unlike others, Alexander BMW was very professional, accommodating, and patient. They are willing to work with you to make the deal happen. Walter was a very good salesman, and I appreciated working with him. And hey, they said they couldn't go any lower on pricing, but they did. I might just go back here again.

Edgar Espinoza

David made my bmw experience real smooth. He was straight forward and helped me get in what I wanted. great guy will be seeing him in the future. Definitely recommend David if you ever stop by BMW Alexander.

Gale Johnston

Had a fantastic experience at Nick Alexander BMW. We needed to get a new lease as our lease was coming due very soon. We had been to several other dealers and no one had any cars. We finally reached out and worked with Alex Lopez and he was able to get us a beautiful 228i with the payment we needed right before our lease was due. He even drove it to my house since it was not ready while I was there the day before. If you need a great deal go see Alex Lopez at Nick Alexander BMW.

Bensen Fan

Just leased my new X3 M40i from these guys and the experience was top notch! Walter and Manny were extremely helpful throughout the entire process. This was a really hard to find model, I called every BMW dealership in the LA area and no one had it except them. When I went in for a test drive these guys had everything ready for a very smooth transaction. Price was MSRP but these days that’s basically a discount especially on a rare model. Overall, the experience was great and I would recommend them to anyone looking for a BMW!

Monique Wetdog

Not my first vehicle and definitely not my last with Edgar Manzanares over at Nick Alexander Imports. I'm extremely happy with my new BMW lease. Just imagine going into a dealership and not knowing who to talk to and being afraid that they're gonna stick it to you. Now imagine going into a friendly long time center to be truly assisted by an experienced, long time, client advisor, who's patient and finds ways to save you money and get you into the right vehicle for YOU. It's a different experience there with Edgar who's been with the Alexander's for 14years! Don't hesitate to ask him questions that will ensure you're getting into the perfect car. I've had 5 vehicles with the Alexander's and never had issues with Edgar's wonderful service and deals.

Piseth Sam

I’ve purchased my vehicle here with John Daley and was impressed with his service and attention to detail. He works very diligently and genuinely was interested in making sure I was happy with my purchase. After I purchased my car, he further assisted me in getting my car serviced and made it a breeze w/ scheduling. Very easy man to work with and a pleasant experience every time. Highly recommended

Gilbert Cuevas

If your next car is going to be a BMW, go see Walter Ance! He is very knowledgeable and will treat you well and with respect. No high pressure tactics with Walter. Purchased my X5 here a couple of days ago and have had a great experience with Walter and with Ali in Finance. I rarely write reviews but this transaction merits a review. What are you waiting for, go see Walter! Oh, and ask him for some coffee. Good Stuff!

Jimi Mackay

Love this place!! Just got a 2022 M440i which I adore! Davis and David really helped me out... I'm a British Citizen who has only been here for a reasonably short period of time so it was proving really difficult to get approved on financing everywhere else... Anyway, they persevered when a couple of avenues didn't work and managed to get me into my dream car and I couldn't be happier. THANKS GUYS!

Brandon De Paz

The customer service I received from Omar Zyout and the Nick Alexander team was exceptional. After going to several dealers, Nick Alexander's customer service is by far the best option I could've gone with. I was able to purchase my first BMW from Omar. He was very patient and understanding of my situation and we came to a deal. I definitely recommend Omar to all my friends and family. You won't be disappointed visiting Nick Alexander BMW.

Garrett Ortiz

I found the car my wife wanted (Certified Pre-Owned 2018 BMW 330i Gran Turismo) on CarGurus. I was working in the area so I stopped by and was introduced to Alex in sales. Alex was extremely professional and efficient. I bought a BMW from another BMW dealership a few months ago and the process there was so much slower than with Alex. Alex made sure all my needs were met and then we closed the deal. Alex even offered to deliver the car personally to my wife (50+ miles from the dealership) because I had my other car to drive home. Now that is customer service!!! Thank you Alex! I will be back to Nick Alexander BMW to buy more BMWs and recommend the dealer to all my friends because of Alex! Thank you again!

Gary Lee

I just had one of the best purchasing experiences I have ever had, purchasing a car from Luis Hernandez at Nick Alexander BMW was every thing I hoped it would be. Purchasing a great automobile from a group that made it fun and easy. I highly recommend Nick Alexander BMW. Thanks again Louis

Kharym Ornelas

Not much of a review person but when I receive great service I ensure to come here and let the world know. I've been a customer of this dealership since 2015, and when my old sales guy left I wasn't sure if I would be coming back. I'd like to say that thanks to Joe Pinedo I decided to stay with BMW and gift myself a new car. Not only his service, charisma but his way of making you feel like family and at home were part of the things that helped me decide to purchase my next vehicle. He is the BEST there is in the sales department so if you are thinking of purchasing or leasing a vehicle from BMW he is your guy. Thank you Joe! I am absolutely enjoying my new X4 :)

Amy LeNoble

Highly recommend!! They are pure luxury, great customer service, patient, kind, knowledgable, and FULL service! They made a devastating experience (got my car totaled in a not at fault accident) fun for me. John Won is the best car salesman I've ever dealt with in my life!!

Cookie Zito

Joe Pinedo at Nick Alexander BMW was great to buy a car from! He was friendly and explained everything to me thoroughly. I felt relieved and excited to buy my car. I highly recommend going to this dealership for great deals and great service.

Brandon Richardson

Closing the deal with proffesional guys in only an hour that means sales skills and care for the customers! That's all I can say! I recomment Nick Alexander warmly

Wendi Stivers

What a great experience. My better half made a marathon trip down to LA to surprise me. Lia made the experience seamless. Car was ready to go, no haggling about the price, and the service was top notch all the way around. Thank you Lia and team.

Elvis Leon

What a great experience with the team at Nick Alexander BMW! Everyone from Salesperson, Sales Manager, to the Finance Specialist, was professional and courteous. As an Active Duty US Marine, I can appreciate pride in the work one does, and my Salesperson Edgar Manzanares went above and beyond. If you are looking at purchasing a BMW from someone that cares about customer service, ask for Edgar!

Jenny Rogoff

I purchased my new X4 2023 and I'm extremely happy with my purchased. It's been about a week that I recieved my car. I would like to thank and recommend Edgar Manzanares. He is bilingual, knowledgeable, and very professional. If your looking to buy a car ask him you won't regret it!

Kate Woo

Omar was a great help. I didn’t consider BMW for lease initially but nowadays it is hard to find a new car to lease. I just sent a request through BMW website but I was lucky to be contacted by Omar. Unlike other dealers whom I dealt with recently, he was very nice, kind and patient. He was also not too pushy and very informative. After the test drive, I leased this BMW car and I am actually very satisfied now. The engine sound is amazing, better than my previous benz. LOL Thank you Omar!

Pantone 294

Nick Alexander is the best BMW dealership in LA. Jorge from the sales team always has your back and is ready to answer any question you have. He’s been able to help me out pick my 3rd beamer from the dealership. Next I’m going for that M3

Tyler Gibbons

Omar and his team at Alexander BMW were a pleasure to work with! Great inventory and pretty competitive pricing. Henry in financing was able to help with finding the perfect financing plan for me and I left very happy. Thanks guys!

ISSAC TOFER

I had a great experience with the service center at Nick Alexander BMW and the service manager Eddie is exceptional. They handled all my concerns quickly and even gave me a loaner car. Angelina also contacted me after my service visit to confirm my treatment. 5 stars.

Tracie Ponds

The customer service I received from Omar Zyout and the Nick Alexander team was exceptional. I purchase my first BMW from Omar. He was patient, understanding, and made sure I got my payments were I wanted them to be. If you want a good deal I definitely recommend Oma. i will be referring all of my friends and family who is interested in buying a BMW to go visit Omar at Nick Alexander BMW.

Chris Martinez

Luis hernandez from Nick Alexander was awesome! No pressure and very knowledgeable and easy to work with. Was able to find us what we were looking for. I would recommend my family and friends, he has a customer for life.

Jonathan Soriano (MrB00MY)

I went to many different BMW dealerships, and I thank them for the bad experience especially Sherman Oaks. I thank them for making me go somewhere else like this one, to Nick Alexander BMW. And to sit down with Joe and help so much and provide so much hospitality and making I'm within budget. Please if any dealerships giving you a headache, please try this one and hopefully the others sales person are helpful as Mr. Joe.

Aaron Werdmuller

Dan Fox can a the best….. I have been looking for an All Wheel Drive X3 for months. Dan and I worked for months and finally found the perfect car. He made the process easy and seamless. Thank you Dan. !!

Julieta Enciso

This is honestly the best BMW dealer in SoCal! We took our car in to get an oil change but it turned out we needed a few other services and Alejandro’s help was magnificent! He made sure we knew what we needed and how soon it was going to get done. Not to mention Noelia was able to get us a rental because we needed a car that day and she made the whole process so easy! We will be returning only here because of Noelia and Alejandro, thank you so much you two!

jimmy laham

Great experience at this BMW location. I dealt with Lia and she was wonderful to work with and got me the deal that I wanted especially during these crazy times. I highly recommend them for bmw purchases

robert sabatini

Incredible detail to service. I wouldn't hesitate to recommend Nick Alexander BMW, and my sales agent, Daniel Fox who went beyond providing an enjoyable and hassle-free experience.

yong pei

When i buying a car from nick alexander BMW the process helps me quickly and easily. Above all, the price is set to the price I want as much as possible. Next time when I purchase a car, I will purchase it through Edgard again

Sariah Devereaux

Been searching for cars for a couple weeks now. Finally found the perfect car there. Alex L. Was helpful and knowledgeable. Gorgeous cars. Couldn't have asked for a better experience.

Sandra Cazares

Worked with Edgar Manzanares this week and he was amazing very hard working. He got the deal done for my mom. He is very patient. Will work with him again soon. Edgar is my go to from now on!

John Libby

Always a great experience at Alexander BMW. A great family dealership that makes you feel part of their family. I'm a repeat customer of John Won and had an exceptional experience with my latest car. John Won helped me weigh my options with calm professionalism and fun conversation. He even gave me a review of the newest features after the sale with a fun drive. And kudos to all of the exceptional service guys Paul, Eddie and Jeffrey!

LAKERS NATION

Jeff is the man. We need more people like him. He just makes life easier. He’s always there for you if you need anything. He’s service is beyond excellence. Thank you Jeff!!!!!!!!

cristian ortiz

I am so happy with my new BMW! If you ever need help ask for David! He was very helpful and does an amazing job!

Cris Hyphy

Easiest and best bmw dealership in all of LA. When you get there ask for Luis Hernandez! He can get you the car you want at the best deal possible. I just got my M4 and was the quickest smoothest experience buying a new car!

Kimberly Lopez

I visited the dealership to just look around , while i was in BMW service. I usually feel so awkward asking anything about the vehicle on the sales floor but Edgar assisted me and i am so glad he did. We took 2 test drives, Edgar was patient and kind and didn't make me feel pressured. He explained the benefits of not only the vehicle but the family owned dealership and didn't waste any time. He provided excellent service and i couldn't be happier with my new vehicle.

Cammie Scott

I had the best experience at Nick Alexander BMW with Omar! It was such a quick and easy process getting my new BMW 430i. Going into a dealership as a woman can often times be a pretty awful experience but Omar was kind, knowledgeable, and respectful. I love my new car and will absolutely recommend others to go to Nick's and work with Omar specifically.

Canesha Brown-Hawkins

My husband and I just got our new X5. We absolutely love it. We especially enjoyed working with Jorge Martinez. He was great. He listened to what we were looking for and made the buying experience an enjoyable one. If you are in the market for a BMW stop by Alexander and ask for Jorge Martinez you won’t be disappointed.

Stacy Sheeley

The absolute best experience I've ever had purchasing a car! Because I was purchasing from out-of-state, it was a little bit more difficult. The Sales Manager, James Piper, kept in constant communication with me throughout the whole process. Since there was another interested buyer that wanted it in northern California, he expedited everything very quickly with the financing department and arranged for my purchase over the phone in order to seal the deal. He had to jump through quite a few hoops but mission accomplished! Once I arrived in California he rolled out the red carpet, swept me into financing to quickly sign everything, had the car detailed so that you would have thought it was brand new, and spent over an hour making sure I knew how to operate everything before driving back. James was very upfront and honest; I never once felt like he was a pushy car sales guy. He's outstanding and so is the company that he works for. On top of it all .... I got a fantastic deal! Because of all of this, I will be sending them more happy clients. Thank you Nick Alexander and James Piper for making me so happy with my new BMW 535i!

Arbi

They quoted me different prices for a specific service. I called the parts department and reserved the part under my name. The service department told me they didn't have the part. I had tell them to check again and mention my name. A service that would normally take 30 minutes took 3 days. They didn't have loaners. Good luck getting a hold of your service advisor. They don't pick up and don't return calls.

Huy Le

We are very happy to have purchased a trade-in (Toyota) at this dealership. It was a pleasure to have Joe help us get in a perfect SUV, at a good price, and overall a smooth experience. His passion, caring, and communication made everything fun and easy so therefore we felt comfortable and trusted. Thank you we really appreciate everything, Joe! I highly recommend everyone NA BMW if you’re in the market for a new car or even pre-owned. 😀👍🏼

Porschea Thomas

I just recently purchased my first vehicle ever and I had the best sales person the dealership could offer, Irak Garcia hooked me up!!! He went above and beyond to make sure my experience was a breeze!!

HADRIEN LEE

David came through with a great deal and seamless experience. I had been shopping and comparing models at another dealer but Nick Alexander BWM blew my expectations and I am very satisfied with my purchase. David was extremely helpful and straightforward working with my situation as a first time buyer. Highly recommend David Iturralde at Nick Alexander BMW if your in the market for a new car.

Christiaan Gunther

The only thing better than a new BMW is the truly stellar service! I have been with Nick Alexander for almost 10 years and thanks to the fantastic service from my client advisor, Julie Sanders- I look forward to another 10 years. She had my best interest at heart every step of the way and worked tirelessly to find me the best deal and the best car. I often hear of buyers remorse and people leaving a dealership with something other than what they wanted and ending up with the proverbial lemon. Not the case here... she listened and got me exactly what I wanted and gave me white glove service every step of the way. Worth every penny to be made to feel like a million bucks and leaving with a gorgeous car to boot!

David Leuchter

Had a GREAT experience shopping for and leasing our new car from James Piper! He always took good care of us throughout the process and answered all our questions and met all of our requests, no matter how small they were. James is great to work with, no pressure to make a decision too quickly. I will definitely be back!

Xyz. illusioN

Eliezer Corona did an excellent job on my 2011 BMW 328i. I came in for a recall and he was able to quickly resolve the issue.

Yutopia Essex

Henry Ryu and John Won always such great care of me. Nick Alexander BMW's service is ALWAYS unmatched. Thank you for my sweet 330e! She's so electric!

Sean DeCunha

Just got a great used X5 from Dan Fox. This is our famliy's 9th BMW from Dan. Scored an all wheel drive X5 in the Metallic White that I have been looking for. Thank You!!!

Kristin Dugais

The guys are so helpful! I had Jonathan who went the extra mile to help me with my car and my girls. Thank you for being so helpful! Jeff, Paul and Eddie were very nice! Eddie would play with my daughter to distract her so I could get my paperwork done! I would definitely recommend this BMW Dealer! They got me and out of there with everything I needed!

Edwin Hernandez

Thank you John for always making the car buying experience easy, fast, and efficient. The level of customer service is unparalleled.

Diane Sprouse

Lia made the entire car buying process very easy and was always available when I needed information. She went out of her way to make sure I was satisfied.

Simon

I had a great experience with Nick Alexander BMW. Joe Pinedo and his team were professional and prompt from start to finish.

Allison Vargas

I would like to thank Alex Lope for his great service during our purchase. We didn’t feel pressured and he treated respectfully.

Kimberly Burton

I am writing to recommend Nick Alexander Sales Manager, Henry Ryu. He is beyond professional, responsive, personable and genuinely cares about finding his clients the best vehicle at the best price. He worked with me one-on-one and every message I sent was responded to immediately! I have never experienced such a quick and thoughtful individual working for a dealership. This is my fourth BMW from Nick Alexander and I will continue to be a loyal customer thanks to Henry's standout customer service and desire to get his clients exactly what they are looking for in a new vehicle.

Michael Regan

I recently leased a car from John Won at Nick Alexander Imports and had a great experience. John is extremely knowledgeable about the cars and was able to quickly help me select the vehicle that was right for me. The entire process was seamless, and even though there are lots of issues these days getting new cars delivered, John was able to secure a vehicle for me within a couple weeks. I would highly recommend John and Nick Alexander Imports to anyone looking for a new car. They did a great job.

adreana Chavez

My boyfriend and I were looking for a new vehicle and found Nick Alexander Imports on Google. We were hesitant to go in due to past dealership experiences but we're so glad we did. Edgar helped us out. He was so patient and knowledgeable in the process explaining everything I asked. Edgar is the guy you want guiding you through the whole thing with close to 15 years experience with this family owned business you'll be in good hands. 👍 Very happy with my new lease.

Marisol Sanchez-Pulgarin

I just purchased my new BMW X3 at Nick Alexander BMW. Manuel Santos was the best client advisor I have ever known. Manuel made our car purchasing experience so seamless. Manuel was friendly, respectful, and honest. I recommend Manuel and his team to anyone who is on the market for a new car!

David Yoshida

Excellent experience with David Iturralde. I would highly recommend him. He hustled to get me the best deal possible on a highly sought after M car that was marked up everywhere I looked. I got the car that I wanted for less than I expected to pay for it. The finance department was a breeze too. Nick Alexander's is a smaller dealership that will go the extra mile for you to compete with their larger rivals. Give them a chance. You won't regret it.

jacob schut

Thank you to Daniel Fox and his team in helping me find my New BMW. i called two dealerships in The Valley and nobody called me back. My sister bought her last car from Daniel and gave him rave reviews. i sent him an email and within 5 mins he got back to me. i wanted a specific X3 and Daniel was able to find it from a different dealership and have it delivered out to me. EASY process!!!

Ashley Adams

Omg!!! I had the MOST amazing experience at Nick Alexandar BMW THANK YOU SO MUCH JOE PINEDO!!! You were such a pleasant spirit from just shopping around to making the purchase. Not only were you SUPER patient but you also followed the deal to the end even took me to the bank for a cashiers check for my down payment. Here we are 9 months later I came in for an oil change and he STILL had my garage opener that I’ve been so forgetful about. I appreciate you and LOVE LOVE your customer service!!!!!! THANK YOU JOE!!!!!!

Julio Hernandez

Great service, Luis is very attentive and gave me the best experience. Easy and fast. Definity will continue to do business here.

Lynn Weiss

Had a great buying experience with Jorge Martinez. I have referred some family members to him and they always walk away impressed with the customer service he provides. The pricing is always clear and makes sure to give you options. I will continue to come back to Nick Alexander BMW as well as my family.

Lanae Rivers

Recently Purchased my new BMW 228i with Walter. He went above and beyond helping me get into this beautiful car with the package I wanted as well. Would 100% come back and buy another BMW with him. Made the buying process simple and quick. Would Recommend him 100%.

Pablo Gonzalez

Awesome Service Dept experience. Went in for new tires/alignment service (pothole damage) and Eli Corona helped me out. Brought my car in on Sat, and had it ready by Tues morning! Super cool guy. Was very responsive thru the whole process. Used to take my car to So Bay BMW, but not anymore. This dealer even washed/vacuumed my car, which So Bay BMW did not do... twice!

Allison Calhoun

Edgar was great! Very helpful and easy to work with. Made my purchase process an absolute breeze. He was very patient with me, answered all my questions, and I never once felt pressured! The finance department was also super helpful when I completed my purchase. They explained everything to me in detail and went over all of my options. Lovely Experience! So happy with my new car!

anthony “Tony” gutierrez

Certified BMW dealer and Service Center. Great selection and customer service.

Miguel Bugayong

Such a pleasant experience when purchasing my new BMW! Edgar reached out within 5 minutes of me inquiring about my build and kept me updated throughout the whole process. Thorough and honest and he answered all of my questions, inquiries, and requests. Overall a great experience and will definitely recommend this dealership and Edgar when it comes to their services. Only wished I was able to get more of a discount since it's the last production of MY21s but the chip shortage turned the car market upside down and it's not really within the dealer's control.

Isaiah Lee-Shim

Omar Zyout helped me with an X3. He was very transparent about how, as a student, I could get low rates: that is, by visiting a credit union. I sincerely respected his help and the experience.

H. Williams

Henry and team were super responsive and helpful, and it was a good and productive experience. No hesitation on referring my family and friends to the dealership.

Kemper Jackson

This week I bought my very first luxury vehicle ever. I had been to many different dealerships looking for the right car. This was a big decision and big purchase for me. David Iturralde and Jorge Martinez really made this experience so much easier for me. They were respectful, easy to work with, and not pushy at all. They did not pressure me into a vehicle, rather they helped me find the right car for me. Their patience and kindness made me want to buy a car from them and not anyone else. Thanks David and Jorge! I'm so happy with my car and am sending people your way!

Esmeralda Diaz

Joe helped me get my dream car. He was really easy to work with and very patient with me. Joe is very charismatic and made the whole transaction a breeze. Felt no pressure sales type tactic from him. He was very nice and polite, definitely will be a returning customer.

Jorge Paredes

Great service. Kept me updated on my car. May Villalobos went above and beyond to make sure my car was taken care of. Great customer service as well. I appreciate it very much, thank you again! I will definitely recommend this place to other BMW owners.

Sonia Van Cott

John Won is a super guy! From the start I felt no pressure at all buying a car. I had to order my car since none were available on any nearby lots. He would email me with any updates he had while the car was being put together. Also, I sent him an email asking a question about the car. Although, he was on vacation he responded right away. When my car arrived, John shared in my excitement. I’ve never owned such a beautiful car and I feel the whole experience was made even better because of John. During our search for my car, we originally called the Santa Monica dealership since it’s in the city we live in. If I were writing a review for them they’d barely get a one star based on the phone conversation alone. If you want a BMW go to Nick Alexander and go see John!

Ulises Gonzalez

My experience at Nick Alexander BMW was one of the best and hassle free experiences I’ve had at a dealer. From the moment I walked into the dealer, the employee David iturralde provided us with excellent customer service. Their prices were also very reasonable for the type of vehicles that they are selling. I have to say this was easiest experience I’ve had at the dealer and I would definitely also recommend David itturalde to make your experience the smoothest and most professional experience.

John Marston

Alex Lopez helped my wife and I pick out the right car for our budget. He was patient and informative and not pushy at all. Would definitely recommend working with Alex to get your next car. We’re very happy with our new i3!

Laughin Moni

I have only had positive & 5⭐⭐⭐⭐⭐ experiences with NA BMW. It all started 2 years ago when I bought my first BMW. Yes, it was used but top quality and the staff treated me with the utmost respect from the sales, finance, & service departments. Fast forward to 2021 - I was contacted by Omar Zyout to come in a get my 2015 BMW appraised to possibly upgrade. I walked out with a newer BMW. No pressure from Omar! The staff has not changed the way they treat their customers. Again, everything went smooth. If you are in the market for BMW, please visit Nick Alexander first.

Krystal S

When looking for a mini definitely hit up Paul here at Nick Alexander mini. Super knowledgeable, friendly got me a great lease deal on a 4 door new Cooper s. Highly recommend great experience overall.

Breeanna Huerta

I recently visited Nick Alexander BMW with my dad after going to a few other local dealerships. We were greeted by Edgar. He is extremely nice and informative. He answered all of my dad's questions and never was pushy. We really appreciate his service. When we were at the other dealerships we noticed the sales men didn't want to really help my dad cause he's a little older and it was not okay that they made us feel that way so it was very nice to get a high level of respect and service from Edgar. If in the market for ANY vehicles, do yourself the favor of seeing Edgar at Nick Alexander BMW.

Eduardo Campi

I went to Nick Alexander yesterday to look at the 2022 X5's, I was not thinking about buying anything, just on my way home. David Iturralde met me and started talking about the new cars, then I became interested but with some doubts regarding the trade in value. I have to say that David made everything so easy, adjusted the price of the trade in, the price of the new car and to make the story short I got out of the dealership with a brand new X5. Thank you David for making this deal possible.

Jacqueline Lara

I had such a great experience purchasing my BMW with the support of Lia Nortes at Nick Alexander BMW. Lia was extremely professional and supportive with helping me find the right car. Her communication was excellent and she was transparent about everything throughout the process. I HIGHLY recommend anyone visit this dealership and ask for Lia when looking to purchase their next car.

beau walters

After having some very mixed experience with some other BMW dealers in LA. Nick Alexander was a breeze to work with and had competitive prices to match. Davis was super friendly, attentive and a really nice guy who was eager to help. Would definitely recommend to anyone in the greater LA area.

Giana Ho

If you going to shop at Nick Alexander BMW make sure you find Joe Pinedo . Good customer service not only that he helped me got the deal of the car I wanted. Here they offer free pick up and delivery with loaner car when your due for service.

Lezlie Stubbs

Had a great buying experience with Alex Lopez! Super easy to work with and made us feel appreciated even though it was very late in the day. He was patient and super helpful. Highly recommended Nick Alexander BMW. Ask for Alex Lopez!

Fernando Peña

I recently purchased a 2021 X3 and met Edgar Manzanares over the phone. We went over options, he called me back with some numbers, and I ended up visiting the dealership a about two hours after the call. This was the third car I purchase and my second with BMW. The first was with McKenna BMW and I had negative experience with service and overall customer service. This time for my second BMW I wanted a different experience. My brother had purchased his BMW from Alexander and I would service my car there regularly. Edgar made this process incredibly easy! I was in and out of the dealership on the same day with my new X3. I appreciated the customer service and the fact that he truly went above and beyond to make sure that I walked out with the car that I wanted and with an incredible deal. As a working professional that tends to avoid long processes with lots of BS, this was straight to the point with impeccable customer service. Highly recommend Edgar and Nick Alexander BMW. Thank you!

Griselda alvarez

I just recently purchased my 4th BMW from this place. Alex Lopez always goes above and beyond his job duties to make the customer happy. He is an honest sales representative and he works with the customer to get what we need. I recommend this place 100%. Please go see Alex for a great deal!

Omar Cruz

This is my 2nd time going to Nick for a BMW, my experience with Jorge has always been amazing. Most of my family now works with him directly for their vehicles. Due to all the issues currently happening in the car industry, we are glad to have someone experienced and knowledgeable like Jorge to help guide us. Highly recommend like always!

wimolwadie witoorakorn

I’m looking for new car and I came here without any appointment that why I found Walter. From the day one I was looking around he was very helpful and nice and explained everything I needed to know without pushing me. And Finally I got my car and of course Walter help me goes through all the process and make it easy. I highly recommend to see him. Thank you again Walter! for your excellent help.

Vianka Zaragoza

Very great customer service experience given by Alex Lopez. I purchased an i3 2017 today and have no regrets or doubts! I was walked through the paperwork step by step and got an amazing deal on my BMW. As it being my first car ever purchased i am so glad i came to this specific location. 5/5 stars! Thank you Alameda location for a great and quick visit!

Jingxun Gao

It’s very nice to buy cars there, the dealer called Javier Delgado is very nice and patient. He drove me to the bank when my card cannot go through. I’m very recommend him to buy car with.

Barbara Bottner

I recently bought a series 2 BMW coupe from Alex Lopez who was helpful, patient, and did all he could to make the experience pleasant. I'm happy with the new car. I recommend Nick Alexander's dealership and Alex in particular.

Romina Britos

My car had a flat tire and none of the dealers around me had the tire, they all quoted me a week of waiting for it to get fixed. Alex and May at nick alexander went above and beyond! They towed my car to the dealership and got it done that same day! They even did a multi point inspection and fixed other things. Customer service is exceptional!

Benjamin Aguirre

Taking my BMW for a recall people are super friendly service was great they opened on time which I really appreciate offered me drink some beverages once that was awesome not normally a BMW guy mostly a Chevy so I had to say to come here to buy BMW and have great people helping this is the place big dog out

Oscar Gamino

I wanted to personally acknowledge David Iturralde with Nick Alexander BMW for going the extra mile with my BMW purchase. I had been to two other BMW dealerships, David was the only person who worked with me when it came to price and exactly what I was looking for. In less than an hour, he found a car for me. The entire process was quick and easy. His experience and attention to detail made the purchase that much more comforting. Ask for David at Nick Alexander if you're looking for a new or used BMW.

Russ Honican

Working with Daniel has to be the best car buying experience I've ever had. He was very responsive to all my questions and made the entire experience very easy. I am very pleased with my purchase and with the entire process. I wouldn't look anywhere else if you're after a BMW. Daniel and Alexander BMW have been amazing!

David Alfaro

I was browsing online for a new BMW. I had been to several BMW dealerships previously and the customer service was terrible. I had given up, until the following morning I get a call from Alex from Nick Alexander BMW and after a couple of minutes he got me into the car I was looking for. I drove there and the customer service was amazing! Alex was awesome!!! He had all my paperwork ready, the car washed and everything went smooth! Best experience as far as leasing a car. Will come back and refer my friends and family to Alex. 👌🏽🙌🏽

jenni fer

I would definitely recommend Nick Alexander Bmw , especially Luis he was such a great person. He was so helpful, patient, honest great customer service! I got my 2018 bmw with his help. Very professional.

Jungsik Kang

John was the best manager I’ve ever met. If you meet John at Nick Alexander BMW, you’re lucky

J Y

John Won is the best CA/Sales manager I've worked with. I was in the market for a g80 m3, and he helped me throughout the entire process: trade-in for my previous m4, allocation ready to be delivered in 6 weeks. However, he found the exact spec I was looking for and got it for me about 2.5 weeks after our first chat. He kept me updated via text and was extremely responsive to all my questions. Most important part is he got me the best price of all socal dealers. If you're looking for a new bmw, you should contact John asap.

Mayank Gupta

I recently purchased my bmw and had a good experience with this dealership. The staff was supportive and friendly. Jorge Martinez help me a lot in explaining all the cost and functionalities of the car and got me a good deal. He is always available on call and text for any post purchase questions and concerns. Highly recommended.

王有和

Great service experience with Jonathan Aragon he is very nice to deal with even though it was busy he was able to get me in and out really fast and was able to provide me with some knowledge on my lovely 4 series.my car was nice and washed really nice as well thank you to the service team

Griselda Alvarez

I just purchased my 3rd car from Alex Lopez at BMW. Not only is he super attentive, but also, he is honest and delivers good deals. I respect him as a GREAT salesperson. He cares, he works hard, and he is legit. He is the definition of keeping it simple. Great Sales Rep I have ever experienced when purchasing a car. I am a happy returning customer 😊

Y R

Please ask for Joe Pinedo he's the best. Always provides excellent service and keeps his word. He makes the leasing process as smooth as possible, I'm so happy with my beautiful car.

Tristan Gatillon

Thank you Alexander BMW for my new 2021 X3 30e! Loving my new electric X3. It was love at first sight seeing my X3 in the showroom. John Won was amazing as always! He’s the reason I drive 50+ miles every time I need a new car. John makes the car buying process easy, fun and hassle free. Thank you John! ~Priscilla G.

gee are

I had been looking for a specific vehicle for a while and when I saw one listed randomly for sale at Nick Alexander BMW, I gave them a shout. Alex Lopez was the salesman that got back to me pretty quickly and I ended up buying my new ride the very next morning. Having purchased a few used cars in the past, this was by far the best experience I've had. Alex was professional, genuine and transparent. Great conversation and no BS. If you're looking for an exceptional experience, I'd definitely recommend Alex and his team at Nick Alexander BMW.

Lonne Dortch

Hello google people! My experience at BMW Nick Alexander was Terrific! Very good staff over there at Nick Alexander BMW. I dealt with Paul Brewer in the service & maintenance department. It was a pleasure to do business with him and his team. The customer service was stellar and second to none! I like how they service there customers with honesty and reliable work. They did a fantastic service/maintenance job on my 4-series(grandcoupe) They treat the cars with care and respect. This is my GO-TO BMW dealer shop from now on! A+ Service shop!

Mario Lopez

Very easy and fast transaction. Joe Pinedo and the person in finance were super helpful. Answered all questions and didn't try to push stuff you don't need/want unlike other dealerships. Definitely recommend this place to get your next car.

axel lopez

What a great experience for me and my wife buying my car from Nick Alexander BMW. It was worth for us the drive from San Diego to LA. Outstanding knowledgeable and friendly staff. Thank you Jorge Martinez for your help, you made the purchase process flawless. Thank you once again. Highly recommend Nick Alexander BMW and sales representative Mr. Jorge Martinez.

Michael McGuire

We had the best car-buying experience of our lifetime. Daniel Fox was perfect: professional, helpful, and so easy to deal with. The whole process was a pleasure, from the moment we arrived in the beautiful showroom and ordered our car, to the moment when we drove off in it. Daniel answered every question we had, helped us make a decision on every detail, and provided world-class customer service. A big thank you to him and the entire team at Nick Alexander BMW.

Mark Newell

The absolute best customer service and sales experience I’ve seen anywhere. Why can’t I give 6 stars?! I move around often for work and because of this, I end up dealing with BMW dealers across the country. I buy BMW expecting great service and dealers rarely disappoint. That said, my most recent experience with Nick Alexander BMW has set the standard for excellence as far as I’m concerned. My wife's X5 was just totaled in an accident so I was searching for a CPO X4 for her. She had a very specific color/options combo she wanted so I was searching nationwide with a plan to ship to my home in Virginia. As luck would have it, what she wanted was on the exact opposite side of the country on the Nick Alexander BMW lot. The car was perfect and listed at a fair price so I called immediately. It was an hour before closing time on a Sunday and Irvin Fonseca picked up the phone. He couldn’t have been more helpful. He really went out of his way to make sure I was comfortable buying this car long distance. He sent me pictures, video, and answered numerous (probably annoying) questions. When I told Irvin I’d take the car, there was initially some confusion. I guess the car was not really supposed to be for sale yet and had been listed online inadvertently. It was still in the service department undergoing the CPO inspections. My initial thought was that they wouldn’t be able to sell me the car because it was still in maintenance and the price would likely increase based on any work being done to certify it for BMW CPO. As it turns out, my concerns were unfounded. Everything quickly sorted out after speaking to Henry Ryu and Axel Rodriguez. In a pretty classy display of integrity, they honored the original price listed on the web page, agreed to hold the car for me until it came out of service, and helped me through a complicated out-of-state registration issue. I really can’t say enough about the incredible sales department at Nick Alexander. As I type this, the car is getting ready for transport but if the customer service is any indication of the rest of the operation, the car will not disappoint when it arrives. Thank you to the Nick Alexander team for making this a fantastic car buying experience for me and keeping me in good graces with the wife.

Keyla Snowden

Alex at Nick Alexander BMW was FANTASTIC!! He worked with me and sold me my first BMW!!! I cannot wait to experience it! I loved how Alex made me feel like family and was honest and clear with me on what to expect. Thank you so much. I’ll be seeing you often for my FREE CAR WASH!!! :)

BK

I had an excellent experience at this dealer. I was moving into town from out of state, researched cars and dealers. Chose to go with Nick Alexander, and had excellent experience. They were very respective of the current COVID conditions, and our salesperson, John Won, made our transaction the fastest, simplest and most transparent car buying experience I have had in many decades. He was incredibly knowledgeable and honest. I recommend John W. and Nick Alexander very highly.

YL

I had the most wonderful experience at this dealership that I have to share just how happy I am with the service that Javier Delgado provided. He truly goes above and beyond to make sure that the customer is taken care of and is not made to feel pressured or uncomfortable. I felt that he genuinely takes the time to be sure that all expectations are met while providing expertise service. Very happy with my purchase and this dealership is from now on my go to dealership for future purchases.

Haoyuan Liu

I had a great experience shopping for my first BMW at Nick Alexander dealership with Jorge Martinez. Jorge is very welcoming and patient. He guided me through test-driving, picking the most suitable car, financing and all paper works. He's also very responsive with phone calls. I appreciated and recommend his service!

Elevate R

Amazing customer service from Joe! He definitely is the man to help you out. Buying a car is nerve wrecking but he managed to provide such a seamless & exciting experience. He’s Straight forward, honest, and patient with no pressure. Thank you for your help Joe, your advice is also very much appreciated.

Sundeep Puri

John was great to work with in getting into a new BMW 540i. Nearly everything was done via email and text and couldn't have been simpler. Went in to inspect, test drive and sign paperwork and was done in 30 minutes. This is my second car through John and would highly recommend him to others.

Lilia Pinedo

Everyone was so helpful and so nice. Joe Pinedo was awesome!! He made the process of buying my lease so easy.

Karen Patterson

I returned my BMWi3 at lease end and worked with John Won to find another car to lease. He was the ideal combination of professional, competent, and kind. He made the return and new deal seamless. Best car sales person I have ever worked with.

Steve Chan

5th BMW with Nick Alexander - Davis Parker was great to deal with, very helpful and got us into our new X5 efficiently and with a good deal. Go see Davis for a new car , he's the man!

Jenn McLaren

WOW!!!! Blown away by my recent experience at Nick Alexander BMW!!! After visiting several Audi dealerships and experiencing very bad vibes and pretentious attitudes from sales associates at both the Santa Monica and the Beverly Hills location, I decided that I would look into purchasing a BMW instead. So glad I did! I walked into Nick Alexander and was paired with Joe Pinedo. What a great guy! He helped me find the perfect X1, it was like shopping for a wedding dress - the first test drive and I was SOLD. He listened to what I wanted in a vehicle and delivered on his promise! From here on out, I will only shop at Nick Alexander moving forward and will make sure send all my single lady friends - because you are treated with respect when you shop at Nick Alexander BMW. Ask for Joe Pinedo!!!! LOVE MY BMW!!!!

Kevin Uriyu

Alex Lopez, is one of the best BMW Ambassadors. He made the experience as smooth as it gets. Ask for him he will not disappoint.

Kenny S

Excellent service!! I returned my X5 and leased another new X5. The whole process took me less than 3 hours including the financing. John Won was very courteous and professional. If anyone, who wants to buy a BMW, they definitely need to check him out before making a decision. Highly recommend!

Benjamin Foxhall

I had a good experience buying a certified preowned BMW 4 series convertible. Only 4 stars because when we were financing the vehicle they tried pushing a tire protection package on me and told me they would lower the interest rate on the loan by 1% which would cover the cost of the package. There is no way that lowering the interest rate of the loan by 1% would cover a $3,000 package. When I questioned this, we found out the monthly payment was kept the same by extending the loan another 10 months. We were not told about extending the loan. Luckily I caught this, the finance guy said it was an honest mistake but I am doubtful. We ended up making a deal I was happy with but be careful and double check the numbers!

Lana Cvoro

Love those guys. i just bought BMW 430i coupe. Axel Rodriguez and Alex Lopez: outrageous customer service. Professional and friendly. Other car dealership experience was so bad and nerve wrecking. Here everything was super smooth. Highly highly recommended.

Mehran Ayati

EXCEPTIONAL 5-STAR It is pleasure doing business here at Nick Alexander BMW. They always deliver exceptional service with their highly trained professionals. I have been working with John Won in the sales department for many years. He delivers amazing service. On a very short notice John find the car I was looking for with amazing terms and helped me transition from my existing lease to the new one in record time. I could not be happier. HIGHLY RECOMMEND

Daniela Villalobos

I've taken my car in for service here two times now and both times I've experienced amazing customer service. I received assistance from Jonathan Aragon who was very nice and helpful, he explained what services were the most necessary and what I could hold off on paying for which I highly appreciated. He also gave me a discount on the maintenance work done and offered to Uber me home and back due to a shortage in loan cars. Overall, I found my experience here great & if you ask for Jonathan I'm sure he'll make yours great too!

A Ortiz

Alex was very helpful with the purchase of my car he made things really smooth I was highly satisfied with his service I recommend buying your next vehicle with Alex at Nick alexander

Daisy E

I arrived to Nick’s today and was helped by Alex Lopez about 5 minutes after arriving. He was able to help me play with the numbers with every option of car I was interested in. I was ending my lease and start a new one. I was happy and satisfied with my final choice and the help that Alex provided. Please make an appointment with him next time you choose to stop by.

Nick B.

Jorge Martinez is really committed to make sure customers are satisfied with their vehicle purchase. He is very professional and understands how to put a deal together that met my needs! Highly recommend him and Nick Alexander BMW.

Magali Manzanares

I had a good experience visiting this dealership. I always wanted to lease a BMw, Edgar helped me make up my mind in leasing one. His knowledge and patience assured me I was making a good purchase. I am now a happy X3 owner. Thank you Edgar for making my first BMW purchase process go so smooth.

Kim Navarro

Daniel fox was incredible! This is my third lease with nick Alexander. Daniel made the whole process painless. We went over lease agreements and credit approval and had the new car delivered to my home and picking up the old one.

Kevin Koo

As a recent graduate student from Grad School, I decided to get a new car as my Honda I purchased was nearing 7 years. I have been looking at deals from 6 different locations and was getting very tired of dealers offering a cheap price on email and text and then changing the price when actually coming in. As I was about to change my mind to getting a Mercedes, John Won at Nick Alexander BMW changed my mind as he gave me a price via text and kept his word. He immediately found a best car that I was looking for and did his best in order to try to help me keep my budget. I was very satisfied and signed to drive away with a brand new 330i at a cheaper price than the loaner cars the other dealers were offering me at my budget saying that new cars are way more expensive. The graduate deal that BMW was offering on their main website were rejected at all previous dealerships I've been to (Buena Park, Mckenna, Long Beach, SouthBay) as they started saying I need a job offer or need a actual diploma paper. However, John worked the deal out just by reasonably viewing my transcript and my grad status online which I appreciated very much (since the original reason for purchase was as a grad gift to self). I definitely enjoyed my experience here and am excited to be part of the BMW community.

Pedro Cala

Wanted to let everyone know that Alexander BMW is the best dealership. I actually make a tough drive from the west side and skip Santa Monica and Beverly Hills cause they have proven to be terrible. Jeff Manarang is the best. He has always taken great personal care of me and my vehicle, and I appreciate it greatly. I already know let him know when its time to buy another, I am going with Alexander BMW.

Denise Hillburn

This was my second lease purchase from Nick Alexander BMW. Always a pleasure doing business here. No pressure comfortable conversation where you are given plenty of time to make decisions. I can’t thank Jon Won enough for helping me with my selection and purchase. His attention to detail and superior service made it so easy and fun to drive off in my new car. Highly recommend you give Jon Won a call if you want a friendly stress free service. I guarantee you will leave so happy with a great competitive price!

Jaybo Cuervo

Called in looking for a deal on a 530, having already received several quotes, I knew when dealerships were lying to me on the phone. When I called Nick, I got Jorge, and he was transparent and easy to work with. He told me the truth and gave me a realistic number. After a few phone calls it we settled on a demo model. I couldn’t be happier with the professionalism from Jorge and these in which we made the deal. I definitely recommend him and this dealership.

Talia Sinkinson

Edgar was so helpful and kind. This was the best experience I've had shopping for and buying a car. He made me feel so at ease and was always available throughout the process. Everyone at the dealership was also very warm, and the space is beautiful. Thank you!

Omar Urena

Great service and experience! I was assisted by salesman JOE PINEDO with years of experience and made the process smooth. He was very patient with making sure all my questions were answered along with being understanding with what I was looking for along with additional question I had after purchase. I would highly recommend to friends and family that are intrested in a new or pre-owned BMW. Thank you JOE PINEDO, staff and nick alexander BMW for my fully loaded 2018 BMW 440i I love it.

Flora Ayala

Great experience!! Walter was super helpful and very nice, I was able to test drive all the cars I was interested in, didn’t feel pressured and not to mention the patience he had with me and my mom. 100% recommend. Ask for Walter.

Noah Bage

My sister told me to call Daniel Fox two weeks ago. When I called him, we laughed a little and he told me about an X3 that would be perfect for me. I had photos and lease options in my email 30 minutes later. He arranged to have it dropped off at my house a day later and I love it! This is the way car buying should be. Thanks Daniel!

Julissa Hernandez

I’m very pleased with Joe Pinedo at Nick Alexander BMW, he is very professional and polite, made the process of my 2017 X3 easy and fast. The dealership was extra clean, all the COVID protocols are follow and I felt safe all the time. I had a great experience and so recommend it. Thanks again Joe!

Angela Wong

I was referred by a colleague back in 2005 to DANIEL FOX at Nick Alexander BMW when my BMW lease was up from another BMW dealership and I’ve never looked back! This week, I leased my 6th BMW (2019 540i) from Daniel. He always reaches out in plenty of time for me to select a new vehicle. Every experience with Daniel is effortless... I give him my budget and body type I have in mind and that’s it! I trust Daniel completely. He instinctively knows what I like and the features I need and/or want. I’ve never even had to go down to the dealership! We do everything over the phone or email. The whole process usually only takes 3-5 days. Then my new car is delivered to me wherever I am... finely detailed with windows tinted exactly how I wanted them. :) Daniel and his team make the exchange of vehicles so seamless. Drop off the new and drive off with the old. They even take the time to show you the new features and help you program your car! You won’t find better pricing or more importantly better customer service anywhere else. DANIEL FOX is the BEST!

Sherry Hong

David Iturralde at Alexander BMW provided exactly the level of service you want/hope for when searching for a new car. He was friendly and professional throughout the process without ever being pushy, aggressive, or off-putting whatsoever. He is very sincere and seems to have the client's best interest in mind. He puts his best foot forward in seeing what it is that you're looking for and what would ultimately make you happy - and from there, he does what he can to meet you where he can. I even asked for a couple days to think things through and David was never pushy or dismissive at any point. He simply handed me his card and followed up with a helpful text message. I even messaged him numerous times (while I was mulling things over) and he responded to me promptly - even though he wasn't even working that day. When I finally made my decision to go with Alexander, it wasn't just for the vehicle itself, but David's level of service really played into my decision. I even wondered if I'd feel just as welcomed and pleased with the experience on my 2nd visit back to Alexander or if the first time around was just 'a good day', but as soon as I walked in, I was greeted with the same friendliness and welcoming energy. The overall process at Alexander was a really pleasant one. There was very little downtime because Alexander BMW seems to be running a well-oiled, tight, efficient ship. From being promptly greeted, to having a short discussion re: what type of vehicles I was interested in, to test driving my vehicles of choice, to David quickly running #s to find a # that worked for me...allllll the way through to signing the last e-form with Finance, it was by far one of my best experiences with BMW (Note: I'm on my 3rd BMW and have been to at least 4 different dealers consistently - many of which service consistently falls short and I walk away feeling like I wouldn't want to give that dealer my service, let alone even change my oil there!). But at Alexander, all in all, I had a great experience and love my new car and feel confident that if I come across any hiccups, issues or questions, David, or anyone at Alexander will happily and satisfactorily address my needs. You can definitely sense that Alexander is a family-run business as everything they do/say seems to really embody that! Thank you for providing me with such a pleasant experience! I will definitely refer friends and colleagues to you.

Sean Downey

My account rep did a great job in getting the exact car I wanted in a very difficult market and at a good price. Given the market conditions it was very smooth. Excited to have the car now.

Travis Alexander Walls

Daniel Fox is possibly the best person you could ever ask for when getting a new car. I just got my second BMW with him at Nick Alexander and he always goes above and beyond to make the experience an absolute pleasure, easy, and comfortable. Along with always being there afterwards to answer any questions or concerns along the way. He and the whole staff here truly care and make every aspect of it beyond impeccable.

Sharon Canet

We just bought BMW 530i from Nick Alexander Imports. Joe Pinedo helped us out with the transaction. He was nice, patient, effective communication and so easy to work it!! Buying a car has never been so easy, pandemic protocol enforced. 👍🏼 He personally delivered the BMW to us and drove away with our trade in. Would highly recommend him and this dealership if you want a nice import car!

George Gleason

This dealership excels at customer service in general, and I had a really great experience buying out my lease with the help of Kyle Rancourt. He's responsive, straightforward and easy to deal with. If you're in the market for a vehicle, I highly recommend dealing with Kyle.

Cassandra Michler

We've been leasing our vehicles from Nick Alexander for many many years. We will never go elsewhere! Javier and Henry were outstanding, once again. They made the lease swap so easy and flawless for me. Their 5 star service is something you won't experience elsewhere. So appreciative of the team at Nick Alexander!

Andrew Ramirez

What can I say, my visit to BMW Alexander was a great experience thanks to Marcos. I purchased a 3 Series and throughout the process he was very helpful and tried his very best with offers to make sure that I left satisfied. I was more than satisfied due to his cool personality and service. Make sure to check them out before you go to any other competitor. They matched my offer from McKenna and threw in some extra packages. Great experience at Alexander thanks to Marcos. Cool Dude!!!

Celeste Brackley

We had the best experience getting our new car from Nick Alexander! He was wonderful and easy to work with. Daniel Fox was our personal client adviser. He was not only extremely professional but really, a lot of fun to work with as well. The usual experience when getting your new car is not at all what we experienced with these amazing guys! Thank you, Nick and Daniel! We love our new car too!

Samantha diaz

Joe Pinedo made my experience at the Alexander dealer amazing. It's my 1st time getting a BMW and he make sure I walked out of there with the car I wanted at the price I was looking for. He was so helpful in everything and answered all of my questions. Not only that, he made the process very quick & easy so I was out of there in no time. I will definitely be coming back!

Steve Leigh

I’d like to make a personal recommendation for John Won. I’ve leased several BMW’s from various dealerships. John helped me with my 3rd BMW and this was By FAR the easiest, most professional, and enjoyable experience that I’ve had from any BMW dealer or from any Consultant. He was courteous and his follow up was excellent. When I arrived for my appointment the car I was going to purchase was up front and he actually ran the air conditioning through the car so that when I got in it was very comfortable. So we could take the extra time to learn the new features on my new BMW. When we sat down for the numbers, they were exactly what we had discussed. No tricks, no smoke, no mirrors. I had called several dealerships, and John was not only giving me the best deal but made sure my wear and tear and remaining payments were gone. So I left Nick Alexander with a brand new X1 with more options and a lower payment. ASK for John Won!! You will regret it if you don’t!!

J

Update_February 26, 2020: Just recently got a new 2020 BMW from John Won, is being close to 4 years that I know John, and I think we're in for a life long friendship. He's being honest, and upfront with the right vehicle for my needs. 3rd car I got from him and the Nick Alexander team, as far as price goes. I'm sure that Nick Alexander got the best deals in the Southern California area, as for warranty and quality goes, I can assure you that Nick A. keeps yours, and their vehicles in pristine conditions. In the service department, I know Jeff, Eddie Cabrera, great guys, they really take care of me when I need service on the cars. Coming to Nick A. is like coming to my local gym, plenty of good friends and people interested in you being successful in life, and serving your transportation needs. Nick A. got a A++ on my list. FN. Thanks John for being an honest, knowledgeable and great sales representative. April 4, 2018. As usual I brought my car to Nick A. for maintenance, and Jonathan Aragon help me going through this process, it was fast, and usually takes me no more than 5 minutes since they already know me. I've been at different dealership in Greater Los Angeles, but here even though is not the closest dealership to me, I keep coming back. I had made some friends down the road, and many of then; Nick Alexander clients also had positive things to say about the great costumer service, professionalism and honesty. I would recommend them to any of my friends or family!!

Nadine Ulmer

I had an amazing experience buying my first car, being helped by Edgar Manzanares. He was friendly, knowledgeable, professional and supportive through the whole process. Even when I came across some obstacles, I was helped though them without ever feeling rushed or pressured. He and the other members of Nick Alexander BMW went above and beyond to help me get my car as soon as possible. I bought a used Prius, so not what this dealership usually sells but it made no difference to the level of attention and I definitely felt valued. I absolutely recommend this dealership and Edgar Manzanares!

Liza Carmona

Highly recommend this location for your next BMW purchase. Staff is super friendly and the dealership was clean. Joe Pinedo helped me out and was very informative on the car I selected. Very pleased with my experience and will definitely recommend any of my family and friends to this location.

Patricia Pescina

Last year I found out what a difference in quality service when I purchased my vehicle here instead of my previous BMW dealer. This year I had an issue where I walked in without an appointment, I explained my situation, and they took care of me with the highest standard. Employees like Jonathan Aragon are truly what makes this dealer a 5 star rating and BMW dealer that I would recommend.

Scott Hackett

If you’re looking for a BMW in LA, check out Nick Alexander. I’ve been coming here for years and have never had a bad experience. Manny was able to help me find exactly what I was looking for in my new car. The buying process was straight forward from the start. Excellent customer service!

Eul Kim

Luis Hernandez is the man! Make sure to ask for him. Overall the entire dealership is great. I was in and out in 45 minutes. Finance didn’t try to up-sell me. I got the deal Luis and I agreed to before I got there. Highly recommend!

Anthony

Just purchased a 2019 BMW 330i from Nick Alexander BMW. The Client Advisor, John Won, was very helpful, took the time to answer all my questions, no pressure, and made the transaction completely painless. We agreed on a price and no haggling. Just a very happy customer, and I left the dealer with a great deal on my new car.

magdy ghabrial

I bought my BMW from Nick Alexander imports. Joe Pinedo the Client Advisor was of great help in facilitating our purchase. His good service shouldn’t go unnoticed. We had a pleasant experience at Nick Alexander imports. Thanks Joe.

Jazmyn Anderson

Nick Alexander is the best. They literally serve everyone all over the city. I'm so thankful it worked out because now I drive my dream car. The ONLY BMW dealership that does complimentary basic car washes. Service was quick, my car was done the same day, I was able to get a loaner. When I got back a service gentleman took care of my loaner car and my service rep got me back into mine. Everything is always top notch at Nick.

Jasmine Vo

David Iturralde has been my car guy for the last decade. My dad and I always took care of my car stuff together. After my dad passed away and it was time to get a new car because my car kept breaking down, the task seemed daunting. Dealer after dealer the salesmen I met were ruthless, rude, and discounted me because I am a woman. Then I found David. As I was walking the lot he could tell something was wrong. Maybe it was the tears in my eyes. lol So he asked me if I wanted to talk about it and he listened to all my worries as my concerns started pouring out. Here we are 8 years later and 4 cars in. David has been my car guy and a dear friend. If you need more than just a sales person and someone to call family call David. He will take care of you.

Andrew N

Hit up Edgar at Alexander BMW to get an awesome buying experience. Straight up guy, was able to get me a great deal on a 2021 BMW X3! Will definitely be getting my next BMW thru him again.

Imari Williams

Manny Santos from Nick Alexander is the MAN!! I have leased two cars from him and I can't sing his praises enough. He's personable, professional, thorough, helpful and will get any deal he can for you. Basically he's a car salesman, that isn't a car salesman if that makes sense. I will be going back to him for my next lease, 100%.

Nate Law

Luis Hernandez was a great communicator and did a great job making sure my transaction was smooth and efficient! Nick Alexander always provides the best service.

Amanda Navarro

My visit was wonderful like always!! Nick Alexander BMW has the most professional and nice caring employees! You never feel like a stranger!! Paul in the service department is always right on it!! Jon, Charlie and Henry always make sure I'm happy and taken care of! Great and friendly staff all the way around!! This is my forever dealership!!

Adam Milam

Kyle R. was great to work with. He called me Sunday morning and I drove my new car from the dealership Sunday afternoon. He made the process efficient (less than 2 hours for everything) and was able to get me a good deal. They definitely have a customer for life. I would recommend Kyle and Nick Alexander BMW without hesitation.

Maxim Nesterov

Just picked up my new car from Nick Alexander BMW. It was such a great experience doing business with them. Many thanks to Joe Pinedo, he went above and beyond to accommodate all my requests. Thank you guys

Dmitry Vaysberg

After going through a nightmare experience with a different BMW dealership I can safely say that this place is top notch. Great customer service, no pressure environment and professional sales people (big shout-out to Javier). I also appreciate the flat bed pick up service, makes life a whole lot easier when they come to you. I’ll definitely be coming back for my next Beamer.

Wendy Contreras

Let me start with this is my second vehicle leased from Alexander BMW, after having leased three from Alexander Mini, so for those who are bad at math, that's five cars so far from Nick Alexander. My latest lease was handled by Marcos Lopez and I couldn't be happier with the speed and professionalism with which he handled the transaction. I was in and out of the dealership in record time, with a deal I was very happy with, and, although my car had not yet been delivered to the dealership, he let me know as soon as they received and brought to my office clean, fully gassed up and ready to roll! I'll be back in three more years for another vehicle and look forward to working with Marcos again.

Max Mangin

Our salesperson, Manny Santos, was excellent. We found the car we were interested online, he arranged for a test drive that afternoon, and with less than 45 min of work we drove it off the lot. Great salesperson, great company.

H Smith

My wife and I have been buying cars from Daniel F since 2002. He makes the process easy and makes sure that my wife’s needs are met. ( she wanted a special grey that wasn’t available and Daniel walked us through how to order it). The service department always is friendly ( even when my tire popped last may and I needed a replacement before we drove to Vegas). Thank you to everyone with the Alexander Team!

Isaias Narvaez

Great service and my agent: Alex Lopez was awesome in getting me in and out with the car I wanted in a fast, efficient and professional manner. This place will definitely continue to have my business.

Janie Penn

Love my new BMW... Julie Sanders was amazing. She was really thorough in her search based on my criteria, was very communicative and her follow through was excellent. I feel like I got a great deal on my beautiful 2018 X1! It's such a good feeling to go through the car leasing process with someone you feel is really looking out for you! Thank you Julie!!

Nicholas Reed

This is my second lease with Daniel Fox and he always makes it easy. Even dropped it off at my office.

Kevin Kong

This is my first time purchase BMW from this dealer. James is very good and helped me to find a car in whole L.A. areas which is the options what I want. I just did the first services, they are providing flatbed to drop a loaner car at my work location and pick up my car back. Everything follow up well and just like tailor made. I highly recommend to all whom are interesting for the BMW. You will experience the best from them.

Karla Alvarez

Great dealership! Alex Lopez was very helpful on helping us find our BMW. Gave us lots of information.

Vanessa Mehaouchi

Thank you Edgar at Nick Alexander BMW! I love my new 330! Edgar and the whole team were super helpful. I sent in a request at 5:30 AM, came in right at opening and managed to leave with my new car (which wasn't the one I originally chose, and end up getting a significantly better deal- friends-are-jealous kind of deal) and drove off the lot before lunch. Thank you guys so much, I'm back later this week to get my windows tinted! ;-)

Peter Park

This is my 3rd time leasing bmw at Nick Alexander BMW. I came in to turn in my old car this September and ended up leasing another one. This dealership has excellent customer service that will make you feel like well valued customer. Sales John demonstrated exceptional level of care and professionalism throughout whole process of leasing new 2019 330i. John will work with you as best as he can to satisfy your high expectation. I will be coming back in the near future when my lease ends. I highly recommend Nick Alexander bmw.

Matthew Heller

We are on our sixth car with Nick Alexander and has been a great experience. Our client advisor, Joe Pinedo, is the best and goes above and beyond to make sure we are always well taken care of. He is the consummate professional. Thanks Joe!!!

Christian Vasquez

This review is for Edgar Manzanares. Edgar was very helpful and straight forward. Was able to answer all my questions and give me the best deals possible on both my trade in and the 2021 330i I drove off with. Very professional and assuring. Thanks again Edgar! See you in the three years to get my next lease.

Ida C. Riley

I was looking for a BMW dealership to service my 2018 X6; upon scheduling my vehicle for servicing at Nick Alexander I was blessed beyond belief when I was assigned to service advisor Jeffery Manarang. From the moment he greeted me he was friendly, upbeat, extremely knowledgeable and eager to address my concerns. He patiently allowed me to describe my issues; his response was on point as he explained in detailed how my issues could and would be corrected. When I showed him a couple of defects in my car that the dealership where I purchased my vehicle did not address Jeffery calmly said that he would make sure these issues would be fixed without an additional charge. All I could say was OMG. After Jeffery thoroughly inspected my vehicle he gave me a tour of the facility as he introduced me to other co-workers. I also had an opportunity to observe the owner Nick walk around interacting with his employees. When I picked up my vehicle I immediately notice that everything that Jeffery promised me was taken care of and there were noticeable upgrade to other features to my car which I'm sure the other dealership failed to address. Now I believe the slogan "Nick can't say no." Because of the outstanding and awesome treatment that I received from Jeffery I am now a proud customer and will return for future servicing of my vehicle. I will also refer my family and friends to Nick Alexander. Jeffery you are awesome and on a definite path for a well deserved promotion! Thank you.

Gina Roberts

Over the years we have gotten 3 new cars from Julie Sanders at Nick Alexander BMW. She is absolutely the best! She was very honest, very low pressure, and worked really hard to get us the best deal possible. We have been to other dealerships and always felt so much pressure from the sales people. It was never a nice experience. But Julie Sanders is the complete opposite and would recommend her to anyone.

Zach Krom

I had a great experience at Nick Alexander BMW. It was quick, professional and actually relaxing getting my new vehicle there. Everyone, was very welcoming and informative. Definitely go see Rob Faria, he made the whole process smooth from start to finish.

Esther Mom

After purchasing my Mini Cooper Countryman S from Irak (great experience!) I had a small issue which I needed the service team to address. Irak made it super easy to come in and completely took care of me. He even washed my car without being asked, which made my day. Over all very impressed with the professionalism and the attitude of Irak. A lot of sales people are eager to get to the sale, but he's proven that even after the sale, I'm still a customer he cares about, which is very rare. Highly recommend him.

Art T.

This would have been a five star review but... I had such a good experience when i leased my car so I thought we give service a try. I tried to book a pick service but that was about a three week wait. So I scheduled to bring the car in with a loaner vehicle. The experience at drop off was great, smooth and quick. The service guy calls me the following day and said the car was ready for pick up. When I arrived, I was told it would be 10-15 minutes more and the car will be pulled up because they are washing the car. The 10-15 minutes turn into 1 hour. When they finally pulled the car up, it looked like it just went through a drive through car wash. How did that take an hour? What were they doing? Well that hour of waiting turned into a very long drive home because by the time I got out of there it was rush hour traffic. So I would suggest to make sure your car is ready for pickup before heading over.

Brian Wong

Lin found my wife a best deal for my 2019 430i grand coupe lease. We made the deal very quick and simple. He even delivered the car to us since we were too busy on that day. He also helped us return our Mini Cooper that made it much easier and saved us a lot of time. Definitely recommend Nick Alexander, and Lin is very professional, patient and honest.

Darrin Jonathan Banks

Over Memorial Day weekend, I walked into Nick Alexander Imports BMW for the first time. For the last 9 years, I had done business with their Mini Cooper department. I knew it was time for a change and I wanted to switch to a luxury electric car. Luckily, Kyle Rancourt was there to help me through the process. Not only was he extremely knowledgable about the vehicle, he walked me through every possible option available to me, and made sure I got the best deal possible. What I loved most about working with Kyle was his efficiency! I was anticipating the process taking a few hours, but thanks to Kyle, I was in and out of the dealership with a new vehicle in under 2 hours, which included a test drive! He even gave me his cell phone so I would have a way to contact him directly if there were any additional questions I had. Sure enough, when I did have some additional questions, he promptly responded to my concerns and provided me with solutions that solved my problem. Nick Alexander is not your typical dealership and Kyle Rancourt is not your typical car salesman. I felt like I was being treated like family and it's why I will continue to be a costumer of Nick Alexander Imports for years to come. Thanks Kyle and the rest of your team.

Julie Santana

John Won found us exactly the car we were looking for quickly and with no pressure. We appreciated working with him and we are very happy with our new car.

Tom P.

After searching for the model and having found one at Nick Alexander, I flew in to inspect and ultimately buy the vehicle. Mr. Edgar Manzanares was my sales advisor and helped me with the purchase process. I am extremely satisfied with the entire process and can strongly recommend Edgar at Nick Alexander BMW.

P C

Joe Pinedo at Nick Alexander was amazing to work with! He was very helpful, responsive, and knowledgeable, and made every effort to please, all without pressure! He spent lots of time with me, answered all my questions, and was very patient. His follow-through was terrific! I definitely recommend Joe at Nick Alexander! Also, Eddie Cabrera, Service Advisor, got me all set up for my service/oil change/etc. and was very helpful explaining the details of servicing. I also met with Mike Gregorian, who took the time to walk me through some of the great new features of my car. The entire team at Nick Alexander is wonderful!

RDA MCA

Oops... forgot to include comments: My wife and I went in today to Nick Alexander BMW to look at a 2018 GLE AMG43 Coupe. I was going to buy a 2017 from another dealership, however they were closed Sundays. We decided to go to Nick’s, even though their price was higher than the 2017, but Nicks had a newer 2018 model. I was paying cash so I had an out the door price figured out already. We met with sales person Alex Lopez who was very professional, knowledgeable, and courteous. With the internet price, he computed the out the door price, including tax and licensing. I told him what I was willing to pay out the door. I really was expecting they were not going to consider it because my price was considerable lower than what they computed. I’ve been doing research and my out the door price would be considered a real bargain. After a brief negotiation and to my surprise, Alex was able to honor my price. If you're looking for a new or a pre-owned vehicle, I definitely recommend speaking with Alex Lopez from Nick Alexander BMW. Our interaction with him was natural, smooth, and sincere. Trust me, you will not be disappointed. Richard

Michael Brown

Nick Alexander is the best BMW dealer I have ever been involved with. I was involved in an accident, Nick had a 5 series loaner car delivered to my house and picked up my vehicle for body work. When the work was complete they delivered my vehicle back to me, it was a very smooth process, great team of people.

rda mca

My wife and I went in today to Nick Alexander BMW to look at a 2018 GLE AMG43 Coupe. I was going to buy a 2017 from another dealership, however they were closed Sundays. We decided to go to Nick’s, even though their price was higher than the 2017, but Nicks had a newer 2018 model. I was paying cash so I had an out the door price figured out already. We met with sales person Alex Lopez who was very professional, knowledgeable, and courteous. With the internet price, he computed the out the door price, including tax and licensing. I told him what I was willing to pay out the door. I really was expecting they were not going to consider it because my price was considerable lower than what they computed. I’ve been doing research and my out the door price would be considered a real bargain. After a brief negotiation and to my surprise, Alex was able to honor my price. If you're looking for a new or a pre-owned vehicle, I definitely recommend speaking with Alex Lopez from Nick Alexander BMW. Our interaction with him was natural, smooth, and sincere. Trust me, you will not be disappointed. Richard

Darryl Mitchell, Sr.

The Wife & I went there to purchase a car, and came away extremely satisfied! Jorge, our salesman, worked & fought hard to get us the deal we wanted on the car we wanted. Very friendly sales & finance staff, made us feel like part of the Alexander Family! Now that we bought a car from them, we are now extended into the BMW Loyalty Program. We will definitely think "Alexander BMW" when it's time to purchase again! Thank you Jorge for your hard work & compassion for us!

Macy Mansion

My service advisor Jeffrey was really awesome from start to finish. I dropped my car off at 8 AM. He didn’t try to force me into anything and had a very broad explanation to all of my questions and concerns. I found out my car was still under warranty and was able to have my vehicle serviced when I was only there for a few recalls. My check engine light is now gone and I have no more anxiety. Not to mention BMW still had my car ready by the end of business. They even threw in a courtesy wash. Jeffery explained the importance of getting my vehicle serviced and also installed my front license plate for me. I will be back for all future needs and all routine maintenance issues. It’s service like this that lmao enjoy. I appreciate Jeffrey for that.

JINYAN YANG

Best experience ever, Lin Li the salesman was the best of the best. he made the sale so smooth and easy. the same day we bought the car we went to 3 different dealership and test drove some cars, but not happy with salesman. Lin made it happen. we bought the car because of him and his down to earth personality. We are so happy with our 2018 BMW 320 (best and smooth car) and recommend it if you are looking to buy a BMW go to Lin first.

Naty Rivera

I was looking not just for the right car but a place with great service. I found nick alexander Bmw. My sales person Alex was the best I got my self a 330e and I’m very happy. Alex will be my sales person for life Thanks Alex

Maggie Nava

Great experience . Alex was so helpful and gave me a great deal ! I highly recommend working with him and Nick Alexander imports for your BMW

Ray M

Came in here yesterday. 11/30/16 at 1 PM to have my car's combox upgraded. From the moment I drove up to service, everyone was very attentive and friendly. I waited no more than a few minutes and I was already speaking with my service advisor, Paul Brewer, who was very helpful and friendly. He quickly got me set up for repairs, let me know of the services my car needed to have done and at no moment pressured me to have these services done. I was seated and had a satisfying and delicious (and complimentary) latte while I was waiting to get a loaner car. The woman handling the loaners was also very attentive and friendly and made sure I knew everything I had to know. She walked around the loaner car with me and handed me the keys and I was already on my way. I am grateful to have found this place. I have been to nearly all of the BMW dealerships in Southern California and a couple in No. Cal. and have not received treatment like I have here. Although I am from Victorville, which is nearly two hours away or more in traffic, I will definitely return when my car needs services done. Thanks again! P.S. To the owners: Your hard work really shows and I can see the friendly family-like environment. As a person in charge of a family business, it's inspiring to see how well everyone works together. The positive attitude of everyone really shines through and is what makes this dealership unique.

Stacey Enriquez

Alexander the amazing! He made the entire process so fast and easy. His customer skills are superb! I highly recommend him! I had the best experience ever! Thank Alexander! I love my my new X4! I will be back again! Sandra

Sal Mun

I worked with Henry as I was looking to lease a vehicle from Nick Alexander. He was very professional and patient as I evaluated my options and finalized the lease. The dealership was a comfortable space and I got the chance to test drive a few vehicles with all staff being extremely professional and pleasant.

Osvaldo Curiel

Great place !! My father and I went in there to look at some cars in the lot and we were helped by Edgar, he was amazing and helped us a lot by allowing us to test drive the cars. He was very respectful and welcoming. We went away with a 2018 430I grand coupe thanks to all his help.

Anita Ling

Excellent customer service. Friendly staff and they work hard to get you the car you want. Unlike the other dealer (C_____ or S _____ BMW), Who treat you like a number, here in Nick Alexander, they treat the return customer very well and this is my third x5, They call me by names when I first walk in, I always get my car service here. Paul Brewer always know how to get thing done quick and right ! You don't need a "genie" to tell you that ! Btw, Manny the driver is always on time and yes I am always late, but he still greets me with a friendly smile. Tip: if you lease your car and you droves more than you should ( 10k miles per year ) you should consider returning you car sooner (6 months prior) buy a new one sooner and avoid penalty.

Bay Bingham

Ask for Luis! He made my fiancé and I's experience so easy! He was so kind and not pushy at all. Shopping for new cars is always a bit stressful but not at Nick Alexander and not with Luis helping you. The amazing customer service we receive is the reason we will lease/buy from Nick Alexander every time!

Donna Hughes

I had a quick, easy and painless experience getting a new car at Nick Alexander BMW. Kyle Rancourt helped me find the car that met my needs, stayed in touch until I was ready to transact, and helped me get a great deal! I highly recommend Kyle and Nick Alexander BMW.

Jena Vital

I had been hearing great things about this dealership and they were right. We had made an appointment Manny Santos. Showed us new and used cars. I ended up getting a lease and pay less than I had anticipated. Will express this experience and service with all friends and family. Thank you again. Love my new car!!!!!

Joe Mc

James Piper was unbelievably professional and helpful. He revived my spirits and confidence when it comes to dealing with a traditional franchised dealership. I did not feel pushed at all, but I know he will be ready to assist me whenever I am ready to buy. He was quick to respond to my emails and definitely has a loyal future customer.

Susana Hornil

I bought my car while I was working in NYC and James Piper was an amazing Client Advisor! I did the whole transaction by phone and email. As soon as I moved back to Los Angeles my car was waiting for me with everything ready to go as I requested. James explained me every little detail with patience and good sense of humor. I totally recommend Nick Alexander if you're planning to buy a MINI or a BMW.

Tina Chittkusol

Julie Sanders was great, really nice, and helpful in making sure that I got the perfect car that I've always wanted. I am a loyal customer with Nick Alexander and will never go anywhere else. Plus, other dealerships are definitely by far not as friendly or knowledgeable as Nick Alexander.

John Garrisi

I try and delay as long as possible to buying/leasing a new car (the car I traded in was a 2016 BMW model) because the experiences I have had in the past - tedious, double dealing, bait and switch, and any other annoying technique employed to make a sale/ Not so at Nick Alexander BMW. The agent I dealt with (or actually was taking of me) is Kyle R., who from the get go maintained a professional, honest, and a let's make this happen attitude that worked for both sides. Kyle looked at every angle to ensure that I left with the best car and monthly payment that worked for me. I felt like I was more hanging out with a good friend that I could trust, as opposed to previous experiences. Kyle took his time with me, explained different options, and worked with me to arrive at my final destination of leaving with a new car. Also after the deal was made, Kyle, rather than just shaking my hand and wishing me the best with my new car, stayed with me until the car was brought to me to ensure that I was comfortable and that all was good (and even took the time to explain the various bells and whistle of the car).. Bottom line - I highly recommend Nick Alexander BMW and Kyle R. as the place and person to go to when shopping for a car. You will not be disappointed whatsoever. Furthermore, the processing department (bills, signing docs), likewise is professional and friendly and truly interested in working with me to choose the best options offered. The person I dealt with (for the life of me I am spacing her name, however, that is not an indication of the experience I had) took her time going over different options, explaining in detail which helped me not only to understand the options, but also, to decide on a factual basis which was best for me. Oh, and the services that Nick Alexander BMW offers post driving off the lot are amazing - and not offered at other dealerships.

Duante W

Referred to John W. by my Roomate. I initially texted him and explained my situation. He responded promptly and invited me into to look at a few cars. John was very easygoing and didn’t put any pressure on me at all. John explained every step of the process all the way up to my approval. I wound up leaving with a 5 series that I’m totally in love with! This was literally the best experience I’ve ever had at a dealership. Thanks again John!

mmalone211

I leased my 328i from Alexander 2 years ago and I've had an excellent experience. I was referred by a friend who owns a transportation/limousine service and has purchased multiple BMWs here. Julie was my sales person and she took great care of me - this was the first vehicle I've leased or purchased on my own. Eddie is my service advisor and he always provides excellent customer service - he ensures that a loaner vehicle is available and is flexible about pick-up and drop-off times. I would definitely lease or purchase another vehicle from Alexander Imports.

Lauren Figueroa

After searching for over a month and working with countless (creepy) salesmen, I was lucky enough to have John Won sell me a car. He was upfront and worked with my husband and I to get us a great deal. I will continue to purchase from Nick Alexander and John. Really, their service is top quality. I will be sending my family and friends in for their next vehicles.

ZHOU XU

I got my 2019 BMW X3 here.I am glad we worked with Lin Li,He provided an awesome service and answered patiently to all my questions. I would absolutely recommend setting an appointment with him; he is really professional, friendly, and passionate. The team went above and beyond to make the deal happen. Thank you for everything!

Jeffrey Karoff

Armando and his crew are top-notch. Warm and personable and responsive by email (my chosen mode of communication). Post-accident, my BMW i3 looks like new. They even offered me a rental car (which was a courtesy) and both picked up and dropped off my car. These guys are just great.

James E.S.

This was one of the easiest transactions of my life. Great car with all the bells and whistles, knew up front exactly how much I was going to spend. John Won was not your typical car salesperson, he was pleasant, efficient, and thorough. From test drive to leaving with a new car, took just over an hour. Definitely will be back to get my next BMW!

Melanie Corcoran

A big thanks to Julie Sanders for your knowledge, patience and helping me find the perfect BMW. I love my new car and I appreciated how clear and and easy it all was. Julie found me the right car and made sure I got a fantastic deal. Highly recommend!

Lee Brian

Perfect and best service in BMW dealers in LA. Especially Jeff!!! Always take care of any service immediately. I really appreciate him! I have purchased BMW 750Li at Nick Alexander 3times. I will buy BMW 750Li this fall again at Nick Alexander. Because there is the best service man, Jeff.

Mark DeCunha

Everyone at the dealership from sales to finance and the service department provides excellent service. My experience has always exceeded expectations. My sales guy Daniel Fox always takes great care of me and I've gone to him for 4 cars over the last few years. Eddie, my service guy is the best.

Matthew Brown

While this dealership is in the middle of nowhere, it has a tremendous selection, and just an important, an unbelievable sales and finance staff. This give you lots of attention, no nonsense negotiations, and will bend over backwards to make the right deal. My sales guy, James Piper, was awesome. Go see him! The sales manager there (can't remember his name) was also great. I will definitely go back for my next BMW.

alex rivas

Had an amazing experience at Nick Alexander BMW, I was helped by Marcos Lopez. He had amazing professionalism and I can tell he loves helping his customers find solutions that fit their budgets. Ask for Marcos you are not going to be disappointed. I love my new BMW : )

Christian Quintana

I’m very thankful for Manny because he helped me get my Bmw 328i 2016 for a great price. Very kind and did his very best. Customer service was on point. I recommend him from my personal experience. 10/10. He is in the Bmw Nick Alexander in Huntington Park.

Madison Garcia

Axel and Alex were extremely helpful, knowledgeable, and very accommodating. The whole transaction was quick and efficient and I am very pleased with my purchase. I will defiantly be recommending this dealership to my friends and family.

Joseph Shirazian

Everything was great!! From A to Z. The service associate, Eddie was very helpful. I enjoyed a new 528 as a loaner for a couple of days. I received a call to let me know my car was ready. It was washed/cleaned. Friendy & pleasant staff, great dealership. No wonder I keep going back to Nick Alexander to lease a new car every three years.

Jordan Harnsberger

Daniel Fox helped me lease my second BMW and I couldn't be happier with the M340i or my experience. He was so helpful and patient, in what can often be a difficult process to navigate. For anyone considering it, you should reach out - I told my friends the same. Hard to find good people and want to advertise when you do!

Moshe "Moe" Eshaghian

This is my second consecutive time working with Manny Santos (extraordinary client advisor) to get a new car (first one was in May 2015 for a fully-loaded BMW 328i sedan) and what can I say...every time I need him to deliver in the clutch, he always does! From Manny to Henry (top-notch sales manager) to Stephanie (super caring lease-end inspector) to Jeff (absolute GREATEST service advisor in the country) & Jonathan (amazing service advisor) even all the way to Monique (most lovable receptionist) & the talented team at Nick Alexander Collision Center, I always feel at home with what feels like family at this point...and I never want to leave this dealership for another one!! They were able to get me into a 2018 430i Gran Coupe which looks and feels nearly identical to my 2015 328i for an UNREAL DEAL and I've never been happier with my car-buying experience!! With the most phenomenal service and sales departments in the country- whether you're looking for or dealing with a new, used, CPO or executive demo BMW- you won't find anyone better or more competent to fill your needs than Manny for sales, Jeff for service and the entire team at Nick Alexander!!!

Susan Reynolds

James Piper is great to work with and I've worked with him for my past three BMWs. He is very knowledgeable, answers my questions quickly, makes the car buying experience easy and even fun! I highly recommend him when you are shopping for your next car, as well as Nick Alexander BMW! It's worth the 30 mill drive from my home.

Amy Acuna

I have been buying BMW's from Nick Alexander since 1997 and have continued ever since.. Joe Pinedo in sales has been amazing and the service has always been worth the drive. I honestly can't say enough about the excellent treatment I have received over the years ! I highly recommend the team they have, It's a pleasure to be apart of the Nick Alexander family!!!

Stacey Rae GIbbs

What a great experience I had working with Michael Frasca over at Nick Alexander BMW. His knowledge and friendly way about him really helped make the purchase of my new BMW a noteworthy and simple experience. One that I will surely not forget. And I will most definitely be referring family and friends to him for a great car buying experience. Thumbs Up!!

Noe Quinones

Had a great car buying experience. Javier has been one if not the best car salesman I've had the pleasure of working with to purchase my car. Highly recommend this location and Javier Delgado if you're looking to purchase a BMW.

Nick Taylor

I just leased my 330i Sport Wagon from the Internet Sales Manager James Piper. He was the best! Friendly, informative, and most important he was upfront with the price and details. He had the car detailed and ready, and I was in and out in under an hour from start to finish. I will be back in 2 years for another one, thanks James!

Dana Parker

I am so happy with my purchase, I got my dream car and I was in and out of the dealership. Joe Pineda has such a pleasant demeanor and made me feel welcomed. He made me feel confident in my purchase and reassured me that I was getting a great deal.

Eric Hermanson

I just leased car number 7 I can not say enough about alexander BMW. Julie has been my sales associate and is the best. Jeff in service always takes good care of me and keeps my cars running perfectly. I love their service and will continue to buy my cars from them.

B W

I've bought and sold A LOT of cars in my life. Recently bought a 2015 x3 (my 9th BMW) from Jorge. They were amazing to work with. We even had a minor issue come up after delivery and they took care of the problem quickly, even going above my expectations. I would definitely recommend.

Zeke M

Great experience , took a couple cars on a test drive picked the one I wanted and James P was able to make it happen for me . Amazing staff over at Nick Alexander's who are genuinely interested in helping out their clients. The buying is experience was easy and seamless , I love driving around in my new BMW. If you are interested in a new car ask for James.

Judy C

I had such a great experience. Edgar Manzanares went out of his way to make sure I bought exactly what I wanted. Never felt pressured at all. I highly recommend Nick Alexander BMW for your next vehicle purchase.

Carolyn Seidlitz

Jon Won provides good old fashioned customer service. One where you feel valued and appreciated! He made my car buying experience the best I could have ever hoped for! go see him if you are in the market for a BMW, you won't be disappointed! thanks again Jon!

Josh Tam

Walter and Mark were extremely helpful and courteous. All of my questions were patiently and comprehensively addressed. Overall a pleasant and seamless experience.

Sandor Duran

Excellent Dealer! Joe Pinedo did a great job. My wife and I had agreed not to sign anything until we visited Mercedes Benz, BMW and Cadillac. Joe took the time to show us several models and after 3 road test and a courteous sales experience, we signed on a 528i model. Note: Did visit MB first, currently drive a Caddy, Enjoying my new 528i. Keep up the good service!!

Ahmed Y

I was looking for X6 M50i and I found one online so i called them and spoke with Daniel Fox on Wednesday so we went through all the numbers and i got approved for this car and as i live in San Francisco i took a flight at 6 AM from SFO to LA and Daniel was at the airpot to pick me up , we completed all the paperwork within 30 mins and he showed me the car and setup my phone and other all stuff and at 9:30 AM i drove back to San Francisco , super easy and professional service

Xavier Leyva-Ceja

Very helpful and professional staff. Manny was very up front and followed up with my inquiries very quickly. We couldn’t make a deal due to my young credit but I didn’t feel pressured into buying anything and wasn’t lied too. Hopefully in the future I can shop with them again.

Hector Javier Rojas

The 5 star review is for Mr John Won who is a classy down to earth type of guy. The kinda guy who grows up in the South Bay Area for sure. It was a real pleasure buying a car from John. No pressure, no non sense, straight to the point. I really appreciate how easy it was to get in the car I really wanted for my wife and kids. I will definitely be back for another BMW from John. I will say I couldn’t see eye to eye with Mr Ali in the finance department and that for a very brief moment I almost walked away from the deal. John very cool kept the situation under control went and got all the paperwork and the deal was done. Mr. Ali my apologies sir if I offended you but I recommend a little more tact when treating a customer. Nevertheless, I’m a happy customer. My wife and kids are happy in their BMW 330i GT X Drive. Thank you John and thank Eric for his knowledge. See you soon HJ Rojas

Robert Useche

I leased 2 cars from Daniel Fox over the past 6 years. He is knowledgeable and I have referred a lot of friends his way. We all have great things to say and have been very happy with not just his service but the recommendations he has given all of us in terms of the best car for the best price as well as many other details. Nick Alexander BMW, thank you for providing such an awesome person.

Tim Mayhew

I worked with both Eddie and Gustavo in the service department. They were beyond helpful in getting my wife's car fixed in a timely manner and even went the extra mile to assist me when some idiot backed in to my loaner vehicle. Great team and I will be returning to service both my BMW's here in the future.

Rebecca Taylor

A+++++ the service provided at Nick Alexander Imports was simply outstanding!!! These people stop at nothing to make their clients feel at home in their dealership. Their level of care and expertise in the business is second to none. I have recommended Nick’s to many friends and family, and everyone I have sent comes back with glowing reviews of the employees and the service. Not to mention that coming back here for service is always a pleasure. If you care about your car the way I do, go to Nick Alexander because both you and your car will be in good hands. Their employees genuinely care about going above and beyond for each client… and it shows.

Chrissy Davis

Leased a beautiful new BMW x3 for my mother in law today. These guys know how to treat people with great respect, kindness and they are quite honestly the nicest BMW dealership in Los Angeles. Ask for Rueben Espinoza, the Gen Sales Manager or Nicholas Alexander, the General Manager. They are sure to put you in good hands. This was the easiest buying process I've ever had. Thank you Nick Alexander. Nick can't say no! He just says yes!

Evelyn Espinoza

I would like to thank Joe Pinedo for his excellent service! Being my first time leasing a car, he was very informative, patient and professional! He made this experience so much easier than what I expected, thank you Joe!!! An extra plus is that he's bilingual and speaks Spanish!! Anyone interested in buying/leasing a BMW, I recommend you talking to him!!

Jose Amor Incondicional

Over the years I have gone thru many deals buying, leasing cars from car dealers! By far! This has been the most pleasant experience I have ever had, buying a car! Thank you so much Edgar for your patience, for your time and attention on getting me the best posible deal! May god bless you with many more sales and prosperity in your career! Jose

Nan Xie

Great experience with Robert Faria. I made an appointment with him one day prior, and he made sure that vehicle is available and parked right at the entrance when I came in. I had great conversation with him during the test drive, and all paperwork process was smooth afterwards. If you are either looking for purchase/ lease a new vehicle or thinking of purchase a pre-owned one instead at this dealership, please look for Robert! He will definitely gives you the help that you will need.

Zackary Taylor

A very high-class dealer in a trafficky, out-of-the-way part of town. And by "class" I mean the care and quality made routine by the people that work here on all levels -- service, sales, financial, and the return-of-lease agent, Stephanie, who was quite pleasant to deal with and made the return very simple. I leased a 328i in 2014, returned in 2017, and everyone I dealt with in those 3 short years was both respectful and knowledgeable. I did not end up leasing my next car here, mainly because I wanted to try another brand, but I'm missing BMW already, and the people here are more laid back and less "macho" than most dealers I've visited. They do seem to be trying to make the customer experience like this one at a nice all-inclusive luxury hotel -- pleasant and hassle-free. From the on-time service pick-ups at my condo to the low-key and helpful staff, this place is the first one I'll visit if I'm the BMW market in SoCal in future.

Dan Howard

Jorge! Jorge! Jorge!!!! So , I am in the automotive business and was doing some research on a few new cars as my current lease was expiring. I went in to Nick Alexander because they sold me 1st BMW some 11 years ago. When I arrived, I was greeted by Jorge Martinez, a client advisor. To avoid the normal sales game I thought I might get, I told Jorge I was in the business and had been for some time. I told him I was in the research phase and was going to test drive the New 5 series to close the circle of my test drive research. The original car I wanted to test drive was being driven, so we went with another one similar. Just so happens I fell in love with that same one anyway. Jorge was VERY professional, patient, determined, genuine and man did he work HARD! Being in the business, I had an upper hand however, I know how difficult it is for dealers today and the perception that they make "All this money" as they admittedly did in the 80s and 90s and honestly a thing of the past. Having sensitivity to this, I took into account the AMAZING experience I had at the store, the no hassle buying cycle and the car itself and I went ahead with my purchase. If it had not been for Jorge working so hard, im unsure if I would've went through with it. But not only was the price GREAT, the experience was phenomenal. I went to Mercedes about a week prior. TERRIBLE experience , TERRIBLE sales guy and the prices were all out of whack. Well, thanks to that experience, I gave BMW another chance, and they delivered. The product, price and experience were all worth EVERY PENNY!!!! Thank you Jorge, and you will absolutely hear from me again!!

JOHN JURADO

I had a great experience. David lturralde listened to what I was looking for and needed. I drove away with a great deal on the BMW. I would highly recommended him if you are looking for a great experience at the Nick Alexander dealership.

Jake LaJoie

I couldn’t be happier, I just purchased my second BMW from Nick Alexander. Both times I worked with Daniel Fox, he is very professional and was able to get me an excellent deal and we arrived at the terms quickly. I would definitely recommend working with him.

Paa Cunning (PaaPaa)

When I decided to upgrade my 2001 BMW I was referred by a friend to Nick Alexander Imports. From the very first time that I showed up on the lot they have been nothing but "exceptional"! The sales person who handled my first purchase took great care of me. I have since purchased 3 vehicles from Nick Alexander Imports and will definitely continue to do business with them.

jennifer reiss

Purchased several cars from Nick Alexander BMW. Always a pleasure. Julie Sanders is amazing... above and beyond. Even after the car is purchased ... From sales to service to the outstanding body shop, Nick Alexander has not disappointed. I drive past the BMW dealer by my house to go here.

R Mario

Thank you Daniel for the wonderful experience. My wife and I were looking for an M5 and were so excited to work with Daniel Fox again. While we were at the dealership test driving the M5, my wife fell in LOVE with the 750i on the showroom floor!! Daniel got us a great deal and even gave my wife the black BMW gym bag as a gift. Thank you for making our experience grey!!! 5 Stars!

Keith Storm

Took my car in because I had a nail in my tire. Jeff my service advisor was very knowledgable in describing the whole process with my tire. The tire insurance I added on at the time I purchased my vehicle made everything a smooth and enjoyable experience, despite having a nail in my tire at 2000 miles. The tire would have cost me $500 if I didn't have the insurance. I also had two rattles coming from my door and my gas pedal. The service department took care of both rattles the first time! They even set me up with a loaner car to drive around in. I wouldn't go anywhere else to get my BMW serviced. Highly recommend Nick Alexander they are number one for a reason!

vazrik yaghoubi masihi

I just want to thank Manny for all his help. Manny is amazing very nice friendly and at the same time very professional he helped me to buy my dream car with no drama or any problem. I strongly recommend Manny for anyone who wants to lease or purchase BMW . Thank you again Manny and I truly appreciate you help. God bless you

Helen Golden

We had an amazing experience with Joe Pinedo. He's very honest, informative, and patient. We were able to test drive multiple cars and went home with our best option.

Jose E. Coreas

Sales associate Luis Hernandez has sold me two of my last three cars now. Always a pleasure working with him to get the best deal possible. Service depart takes care of you at this branch too.

Shawn Park

Well, My father and I took the pleasure working w John Won and I'd have to say that was one of the smoothest experiences I've ever seen or heard of dealing w a car dealership. John's not the typical high pressure salesman who will say anything and everything to try and make a deal. From the very beginning, after speaking w John, my father wanted to work w him. His follow up was top notch, never wasting our time, trying to sell us anything but what we asked for. He was to quick to get to his point and maybe 3 days later we were in his office, test drove the car and we were done within an hour. Not only would I recommend him to a complete stranger, I'd definitely recommend him to all family and friends. We left Nick Alexander Imports feeling satisfied and happy we did business w them and not Center BMW who wasted more of my time and money then I care to speak of. If you're interested in a BMW and it's important you deal w a professional? I wouldn't think twice before calling John Won before I tried anywhere else. Shawn P

Christine

Joe Pinedo makes my experience at Nick Alexander BMW such an awesome one! He truly treats every one of his customers like family. He is so welcoming, honest, loyal and helpful! My family and I wouldn't go anywhere else.

Edwin Der

Ashwin has a great personality and knows M cars very well! I made an offer and he stepped up to get me an awesome deal. The process from start to finish was painless and simple. He was helpful in providing storage for my vehicle until I was ready to pick up and drive home. He personally takes pride in understanding vehicle features and customer relationship, and he will still keep in touch with me to help address any questions or issues after purchase.

L Merjil

I had a great experience here and the sales guy George was great. They didn't over pressure me but were very accomadating and tried to get me into the car I wanted and could afford. I haven't decided between two models but when I decide I will definitely go back to Nick's and deal with George

Masoud Ziaei

I got an x5 2016 from them few days ago. I had to go there 2 times because of not making a deal on the first visit. Very polite people and did their job correctly but slowly. Since I just got the car I don't have any experience with the service department. But the sales person, the Manny was very helpful. So fare I am happy with my purchase.

Bastian M

Went in to take a look at some vehicles to lease for my family and I. I was assisted by Jessica Espinoza who had great customer service. She assisted me to the best of her capabilities which made the whole process a smooth one. I greatly appreciated her calm demeanor since other places have the tendency to be pushy and make you feel uncomfortable. I strongly recommend seeing her for any of your vehicle needs. Thank you Jessica, for your time and patience.

Forouzan Golshani

Great experience at Nick Alexander BMW. Worked with their sales rep John Won who worked with me every step of the way to find the right car for me. As a repeat customer, I have valued John's honest and upfront approach.

Daniel Pinedo

Joe pinedo was my salesperson and got us a great deal. Real cool and great professional customer service. Understood what we wanted and was able to make the deal happen. Very fluent in Spanish as well, that aided us in our purchase. Would highly recommend to others.

T Charlton

I was very impressed with Kyle Rancourt and the new BMW facility. All of it done before I even got in my car to drive up from Irvine to Huntington Park. I sent them a photo of my drivers license and a copy of my insurance with the credit application. When I filled up the car was all cleaned and ready to go. I am loving my new 2019 BMW M5.

Wallie Griffin

I was able to get an appointment right away the customer service girls were great!! I came alil early and they were so efficient ,inspected my car went over the concerns I had gave me an estimate and took my car back . polished professionals , from my service advisor Johnathan Aragon to the shop forman Sidney After we did a road test Sidney gave helpful suggestions an advice and then washed my car.... it looked so good ! Nick Alexander is my go to place if I ever have a problem while in LA because they truly made an very uncomfortable situation a comfortable experience Thanks all 🦋

Craig Brown

What a pleasure it was to find Jorge Martinez at Nick Alexander BMW. He answered my call in regards to a lease on a brand new X3. I am in finance so the numbers matter a great deal to me. We went over all the financials at his desk, very transparent and very professional. The X3 is exactly what I wanted, so in a short amount of time, we had a deal! Thank you Jorge again for the wonderful service!

Henry Boylston

Best experience I have ever had buying a car. Daniel Fox was so helpful and made getting a new car painless! Nick Alexander BMW has a beautiful new facility, a large selection of cars and a great staff.

Fernando Castaneda

Jonathan the service advisor made the experience smooth and simple. The guy was straight forward which is what I liked most. The service advisor also went out of his way to assure things went as said. This is my second time going to Jonathan for service, I'm happy with his service and I will return back to get my next maintenance done at this location. Thank you Jonathan! P.s this is the way a service department should be.. in and out without any hassles or miscommunication.

Jerry Arredondo

PURCHASING I have leased 4 cars from this dealership and each time I feel I was treated with respect and sincerity. My experience has always been one of a valued customer. SERVICE & MAINTENANCE I cannot tell you how easy any and all service and maintenance appointments have been. They will always go out of their way to make sure I am completely happy and they meet my needs. Any issue, no matter how small, always gets taken care of at no expense to me. For example, my hood did not fully close at one point. They took care of it right away. Weeks after it was returned to me, I noticed that the emblem was slightly bent inward. It wasn't very noticeable but I mentioned it to my service advisor during a regular maintenance appointment and he took care of it. No questions asked. OTHER DEALERSHIPS I have visited another service location and they charged me for a quart of oil when the light came on. I verified that this service was free before I arrived with BMW (not the dealership) and informed them of it but they didn't budge. Alexander NEVER charges for any services that should be free. EXTRAS Free flatbed pick up for regular scheduled maintenance. And of course, a free loaner vehicle. I always get a loaner with unscheduled maintenance as well, albeit, not a BMW, but I always have transportation. RECOMMENDED PEOPLE Purchasing Alex Guyenne Manny Santos Service Jeffery Manarang Oscar Manzo Others have also been excellent but are no longer with them.

Jay Campbell

As a 5x BMW driver (since 2004 using both Crevier & New Century), I can't stress how AMAZING my experience working with Nick Alexander and John Won was whenleasing a Brand New 2018 M3 Sedan with Competition Package. I shopped around and the deal they provided me was better than anybody else in the marketplace. It's sad because I believe the corporation mentality has replaced loyalty. I'm glad Nick Alexander as a family owned dealership was willing to meet me in the middle and offer a deal where everybody was happy. Thanks to John Won for being a stand up guy and honoring his commitment. Everything was EXACTLY as promised. And they even helped me out upon my lease return as well. Major 5 STAR REVIEW all around for all the staff (F&I, Lease Return, Sales) at Nick Alexander for their exceptional service and experience. I will be sending a bunch of people here in the future when they are in need of driving the finest automobile on the planet.

Charles Kim

I consistently receive excellent service from Alexander BMW and Jeff Manarang. Jeff has always treated me like family and have gone above and beyond. Jeff and the team take care of my vehicle how it should be. I will be there to take a look the X5 for my wife. Thank you for all you do to make our experience much more human.

Erik Laursen

Kyle Rancourt saved the day. I was tasked with finding a specific car for an international buyer and Kyle owned it!!! When I arrived at Nick Alexander BMW the car was detailed and ready. I was in and out in about an hour. This included paperwork, instructions, and coffee. Love the car too. Thanks again Kyle! Erik

Rohit Thawani

Henry Ryu and John Won have been so good to me over the past 3 years. In 2015 I got a beyond believable insane deal on a very rare loaded, 6 spd manual 335i M Sport with Track Package. The lease just expired and they made sure to give me another great deal to buy it out. I have recommended multiple friends to them who have also had great experiences. Great, friendly service. The guys know their stuff about their vehicles, and there's a darn good chance they have the vehicle you'd like in the inventory - even the rare stick shifts.

Mr C

So I've been leasing at this dealer for more than 6yrs. I was unfortunately hit and my car was deemed a total loss. BMW financial helped me and I called Kyle who was amazing! He told me not to worry i could drive a new lease off the lot the same day. I fortunately save for lease down payments. I walked in and in 3 hours I was approved for a new lease, Kyle had straightened everything out with BMW financial before I arrived via uber. Yes payments do go up specially with the import fees and tax increases. But I can't put a value on my life. I walked away with only muscle pain after the collision. Driver pit maneuvered me and the car responded beautifully and I went to work right away. So my payment did increase a bit but kyle helped me out fast my insurance stayed the same (thankfully) ameriprise to the rescue. But overrall excellent customer service I will continue leasing here. I highly recommend Kyle he is attentive and really helps out. Christian the genius set up my car for phone, ipod, and went over the new features. Excellent team to work with. I was very impressed. Thanks Kyle!

Alex Rosenblatt

This dealership is the best in town. Ask for Daniel Fox. I've been leasing my cars from him for the last 5 years. Daniel is insanely kind, knowledgeable, patient, and fair. He also gets me the best deals I've been able to find in the entire country. I can't recommend a dealership or dealer any higher.

Anne Singleton

Nick Alexander is the friendliest BMW dealership I have experienced in SoCal. Their service department is THE best - they take care of their customers without making you feel like you are being rushed out the door and, most importantly, they know how to solve problems. Sales wise, they are competitive and will almost always have the lowest price. If you have or are thinking about buying, a BMW, go to Nick Alexander!

Paola Oramas

I came here in a spur of a moment decision and was helped out by Edgar Manzanares. I had a specific number in mind, he gave me options and worked with me on getting me the best possible deal. He was very patient and also worked with me on turning in my Mini Cooper right next door and getting me into my X2! I really couldn't have gotten a better deal or worked with a better salesman. Do yourselves a favor and ask for Edgar when you go in! THANK YOU EDGAR!

Mike Flannery

Excellent.. Daniel found the vehicle I wanted, got it there ahead of schedule, and made me a competely fair deal despite the fact that the vehicle I leased is in very high demand. That is the difference with these guys.. They seem to only have a goal of getting you in the vehicle you love, first, their interests seem to come second. Not a lot of businesses are run that way. I know, I have one that is and my customers also feel well taken care of. I really appreciate not only Daniel but the entire team behind the scenes that made this happen. And also blown away to have the vehicle delivered all the way to Palm Springs on a Rainy Sunday, with the Tech guru there to show me how to use my new car and take the old lease back with him! That was over and above. But I had expressed that I was too busy to come out during the week so they just handled it. Wow, is all I can say. Keep it up.

S V

I just got back from nick Alexander bmw and had the greatest experience with Javier D. He provided a great level of expertise, was very attentive, and caring. It is rare to come across people who have your best interest at heart, I highly recommend his service.

Rafael Lozano

I was helped by Marcos Lopez and He was amazing as always. All it took was a phone call in order to get the ball rolling on this busy Memorial Day Weekend. By the time I arrived at the dealer Marcos was ready with various options. All with in my price and want range. I left with a better car than I wanted and better price deal than what I had expected. Hats off to Marcos and the entire staff at Alexander!

Sandy G

Everyone at Nick Alexander is great - From sales to the service and finance department. Everyone there goes out of their way to make sure you are well taken care of and that all of your questions are answered. I absolutely love their customer service and would definitely recommend them to anyone looking to buy a car, car parts or accessories for your vehicle.

keith GWILD

BIG THANK YOU to Daniel and his team. He ordered a nice 4 Series Convertible for me and didn't even tell me. Daniel called and said "I ordered you a car and it's here, come look at it". He knows what I like and the second I saw it, I loved it. Thanks for all the years of taking care of us!

Stephen Gorski

Daniel Fox is the best. This is my 3rd or 4th sale with him and he is always prompt, courteous, communicative and patient with my questions. He knows the BMW product line inside out and follows-up to assure customer satisfaction. Lastly, I live in An Francisco and would not think of using a dealer up here since the prices at Nick Alexander's are unbeatable!

Cristina Francia

I have always been well taken care of at Nick ALexander by Joe Pinedo. Always the best customer service, feels like family and very professional. Wouldn't work with anyone else but Joe! Thanks so much for always responding quickly to my many questions. I highly recommend Nick Alexander BMW and Joe.

Christian Ramirez

They say buying a car is hard and it takes is a very long process, but Jessica made my experience easy, clear and happy. Extremely satisfied with your customer service. Definitely recommending my family and friends to go with Jessica. She gives you the best price and provides an amazing customer experience. Thank you Jessica ☺️⭐️⭐️⭐️⭐️⭐️

Adriana Lopez

My service advisor is incredibly kind and makes sure my vehicle is always safe to drive after leaving the shop. Although I visit the service department often, I'm always excited to drive the complimentary vehicle they provide you while your car is being serviced.

Aleydis L Betancourt

I recently purchased a BMW I was dealing with Mike Fransca it was more than a pleasing experience. Mike you are awesome. Responsive, willing to help, non-pushing, friendly. He was so patient with me. He explained everything in details and he got the best rate for me. He was so professional and sincere. Mike was great! He answered all my questions and had great product knowledge. Excellent Customer Service.

Ruh Webb

We were lucky enough to be referred to Julie Sanders by a trusted friend. The ease of seeing preowned inventory on line and speaking to Julie before even going to Nick Alexander couldn't have been less painful. I hate shopping for cars but Julie's knowledge and professionalism made our purchase a snap. She has been responsive to our needs and questions once we drove off the lot as well. We have bought several preowned Mercedes and BMW but this experience has been the best so far.

Freddi R

This is the way car buying SHOULD be! I wish I had come to Nick Alexander Imports first. They have (pretty much) every version of every BMW on the lot, so comparing models and options is really a joy. I felt like I was able to make the best decision possible because I could test-drive what I needed in order to narrow down my preference. The salespeople were very knowledgeable, patient and respectful.

Steve McCollum

We drove up to LA from San Diego to look for a low mileage used X1 for my wife. We were at another dealership when I found a couple great deals advertised online at Nick Alexander Imports. I called in and Ashwin went to the cars on the lot and talked me through how each vehicle was equipped. We loaded up the kids and the dog and drove the 30 minutes north to check things out. We ended up saving ourselves $2000 on a 2015 with fewer miles than the 2014 we were about to purchase. They also matched the trade-in offer we had received from Carmax. There was never any pressure, and we were very comfortable and well informed throughout the entire process. Ashwin even watched our dog while we went next door to get our stir-crazy kids something to eat. Ashwin and the rest of the crew at Nick Alexander went above and beyond for us. I feel like we got a great deal, and this was by far the most pleasant car buying experience I have ever had.

Carlos Ayala

There aren’t enough words to describe me experience here. It was outstanding. My car came into the dealership on a tow truck and Eddie The service advisor took care of me and even stayed late. He basically saved my life. For that I will be greatly appreciated. You have earned my business and respect for the coming years. Promote Eddie.

Yixuan Zhu

Great experience, I came to buy a used car. Omar is a very patient person. He can effectively solve our problems every time.

Jeffrey Navarrete

Had a really great experience with. Honestly compared to another bmw dealership that we aren’t going to name, this really is a great dealership. And a thank you to edgar manzanares for the amazing service that he gave us. Really recommend this place!!!

Dr. Peyton Glass

Extremely efficient and easy process of buying a certified pre-owned car. John Won was great, straightforward, and easy to work with. Highly recommend working with them if they have the car you want!

Marlene Garcia

I have been coming here for the past year now and Miguel never lets me down when it comes down to providing me with great service!! He has committed so much of his time to helping me with my car and I couldn’t have done it without him. Thanks!! Shout out to the mechanic, Nelson, for taking the time to explain to me in details about what my car needs and for the helpful suggestions.

Tom Wade

Just bought my first car from them. Excellent service at a great price. Mike and Ruben were a joy and really made us feel very comfortable. I've been shopping for a car for the last two weeks and have came across some characters. It was refreshing to deal with Mike who was such a nice salesman. He answered all my questions and Ruben the manager meet our price. A+++ I Will recommend all my family and friends to this location. thanks!

Tammy Baio

If you’re looking to lease or buy a car, Kyle Rancourt is the guy to see. We had an exceptional leasing experience with him, and he went the extra mile to make sure we were happy in every way. Highly recommended him!

Hongyu Zhang

Great place great people! I enjoyed working with my sales person and mostly the service team-Jeffery. Fleet manager Paul fox was a delight and he is very understanding and helpful. I will always get my future cars and service from here and I will recommend everyone I know to come here.

Beni N

I always have a great experience when I bring my mini in for maintenance. Recently, my battery went dead and they replaced it free of charge. Ivan was my service rep and he was very helpful. My lease ends in a few months and I'm looking forward to getting another one!

Tyra Torian

So I had a fantastic experience with Cameron Soliman as my salesman! He made the process so smoothe and super easy, which was not an easy feat since I had been with Audi for the last 9 years!!! I didn’t feel like I was being “handled” or pressured to buy anything. He listened to my exact wants and needs and DELIVERED! I was literally only there for 45mins before I was signed for my beautiful 2019 X6! Thank you Cameron for easing my anxiety and sadness for leaving Audi! You helped me make a FANTASTIC decision! Looking forward to working with you in the future.

David Waite

These guys are great! worked with Beverly Hills BMW and BMW of Monrovia and these guys treated me the best and were willing to play ball with me. Id highly recommend this family run business over any other BMW in LA! Marcos and Paul were great to work with, they went above and beyond to make the deal smooth for me.

Daniel Gatillon

I leased my 440i in late July and John Won helped me with the transaction. John’s imppecable customer service always makes me and my family come back to Nick Alexander since 2005. John goes the extra mile and listens to all your needs and helps you find what you are looking for. My wife and I will come back in April 2021 with John to get her new lease. Thank you John and Nick Alexander for making us happy and completely safisfied for over 15 years.

Guillermo Sanchez

My experience at Nick Alexander is always great! As soon as you walk in, you feel welcome. Especially Jeffrey, not only is he very helpful but he makes you laugh. This guy (Jeffrey) is great. Jeffrey will take care of you, provide excellent service and give you the right information regarding the needs of your vehicle. Thanks Nick Alexander!

Rachel Lopez

Their services are great! Manny the internet sales manager is the BEST I definitely recommend him to anyone. Have been going to him for yrs and always goes above and beyond with your needs and understands exactly what you want. 🙂 …

Irma Deleon

Just like to thank Julie Sanders of Nick Alexander for helping get my amazing car. Great customer service always. This is my second car that Julie has helped me get into. Thank you!!!! I highly recommend Julie if you are interested in a BMW.

Joseph Cervantes

This was the greatest car buying experience. This was my first time leasing a car and Joe was a great help. He mad all the transactions and paperwork easy and helped me with all my questions. I can’t stress enough how good my car buying experience was. Thanks Joe.

Mark Ayati

Great experience leasing at Nick Alexander BMW in downtown Los Angeles. John Won is a go to salesman there. Professional, cordial, no nonsense guy who gets the job done. Can't recommend any higher.

Tm Mondhink

Nick Alexander BMW. Great customer service. Eddie is the service department was amazing. Very courteous, straightforward, and profession. Doesn't sugar coat anything. Gets your car in and diagnosed, comes back with answers and solutions. Hopefully not any time soon, but I Will be returning for service

K Randall

Kyle Rancourt guided me through turning in my old lease and getting into a new car lease. He was good humored and patient and explained my options clearly. The dealership is always easy to work with, efficient and polite. I highly recommend Nick Alexander and Kyle Rancourt.

kesenia richardson

Woo! These folks are the best. Can’t recommend better service around!! Julie Sanders made everything so easy- she is super knowledgable about all the vehicles too!! And Ruben Espinoza is THE man- and the nicest too. I’m so excited for my new car- and am so appreciative of the good hands that made my experience so great!! World Class Service here!!

David Gretlein

Our experience with Nick Alexander was a very pleasant experience, and all that I expected from the sales group. Our salesman was James (Tim) Piper and exceeded our expectations - so much so that we intended to replace only one of our vehicles, and decided to replace two with new 2013 BMWs. The personnel at Nick Alexander stayed true to their word at every step. An additional note is that we passed 7 BMW dealerships to seal the deals as we live in the greater San Diego area. We learned of Nick Alexander dealership through clever and pleasant advertising on KFI 640 AM. We discussed the first (again with the intent of only one replacement vehicle) trade-in, and indicated that I needed to discuss the terms and return. Their was an immediate implied trust that I would return and work out the details. Their was absolutely no pressure from Mr. Piper to not let me leave the dealership without a new vehicle. No other dealership has treated us was well as James and the Alexander team had during the first transaction. The entire crew made it as clean, easy, and pleasant as possible in a most professional and expeditious manner. We are pleased to recommend Nick Alexander to friends and family, and to others. Highly recommended.

ronourian

I had a very pleasant experience purchasing a BMW at Nick Alexander , no pressure sales and fast efficient transaction.

nang phosri

They are the best,they told me everything I want to know. They are very friendly and they gave me very good deal. Specially John,he took good care of us very well. I highly recommend everyone go buy the car from him. Also Ali, he's very nice person, he took care of everything for me smoothly, thank you John And Ali,your guys are the best.

Cesar F. Crisostomo

Best thing I can do to reciprocate for the excellent service I received from Nick Alexander BMW is to write this review. I've been in the hunt for a BMW 750IL for the past 5 weeks and 3 dealerships but nothing comes even close to a courteous treatment me and my wife Lucy received from their sales man Mr. Steven Gomez. There was no pressure whatsoever. My wife and I were laughing when we noticed that Steven was about 7 feet away from us while we inspect the car. Now, that's what I call freedom with no interference whatsoever. Needless to say, we were so impressed to both the car and the salesman that it started the whole buying process. I'm a happy camper right now and I'm putting my name behind Nick Alexander Imports with no second thoughts whatsoever.

Alberto Ortega

Not the best dealer! First I set up an appointment over the phone with one of the sellers, when I got there the seller wasn't there so someone else helped me out, we did the deal and when I was signing the paperwork I noticed that the interest was higher than what we had agreed so I told them and I had to come back next day to fix it, then they lost my Driver License after 2 days they found it and they sent it back to me by mail, to finish this the car I bough didn't come with floor mats, how is possible that a Certified Pre-owned car that cost more than $40k doesn't come with floor mats!! finally they gave me a set of floor mats. So well I think 3 stars is more than generous.

Richard K

Can't praise enough about Nick Alexander BMW. I am on my 8th BMW and these guys are the best in customer service, pricing and making you feel part of a family. Ask for Jon Won, you can't go wrong, his professionalism, knowledge and excellent service and follow-up.

Jess Jing Zou

I had a great experience with Ruben and his assistant Jessica. Jessica was patient, understanding, knowledgable and really helpful with my needs and concerns. Ruben helped me out of an awful situation that I had with another dealership and Jessica helped me pick a 2018 X1 xdrive28i that I am so happy with. They are really nice people and really care about what you want. Highly recommend!

Albert Hernandez

My experience at Nick Alexander amounted to nothing less of exceptional! Joe Pinedo made the otherwise eery car shopping experience seamless and pleasant. Joe handled most of the transaction over the phone and via email. He was knowledgeable, responsive and extremely patient. Joe even went above and beyond the sale, sending me some documents a couple of months later (for a completely unrelated transaction) without hesitation! Thanks Joe!

Esau Calderon

Buying my BMW at Nick Alexander was the best choice I could have ever made. I would like to thank Ashwin Rai for finding the perfect car for me. He is friendly, honest and understanding . He welcomed me with a smile and did everything he could to put me in a BMW that was best suited for me and my budget. It was a pleasure doing business here. I will make sure to spread the word about my experience with Ashwin at Nick Alexander.

C J

Manny is the best! This dealership gave me the greatest experience in car buying I’ve ever had. From the initial inquiry to the final purchase it was stress and pressure free truly family environment and to top it all off I actually had a good time with the paperwork because Reza Delzendeh is my new best friend lol we had fun he’s a very nice and endearing man it felt like I was signing paperwork with an uncle or cousin lol again this is the place to go to buy a BMW I will be buying cars solely from Manny and the team from here on out

Adriana Munoz

I bought a 2015 BMW 325 XDrive from Nick Alexander BMW. I live in Oregon, so this was an out of state purchase for me. I want to begin by stating I worked with a guy under the name of Jagger Dior. In the beginning it was going well, and he seemed to be helpful in assisting my needs. Within a few days I saw a different side to him that I did not appreciate. Jagger lied to me, and was completely un transparent with me. He was telling me his company (Nick Alexander BMW) hires a third party company to assist with out of state DMV fees. He quoted me a total of $557 dollars for title and registration, and an additional $120 VRT fee for the third company to do my paperwork. I was blown away and knew he was lying to me. I did my research (thankfully) and I called Oregon Business Regulations, and DMV in Oregon and they stated to me that was totally incorrect, and to be very careful because I was definitely being lied to. DMV in Oregon told me Dealership should not be charging me any DMV fees at all because that was something I had to do in Oregon since I reside here. I even went further and I called every BMW in California and told them my situation. They said that was insane and to not fall into that trap because I was an Oregon resident and should not be paying any DMV fees to dealership. I called Jagger to explain and he still refused to follow through. I also called California DMV and they told me there was no reason that dealership should be charging me my Oregon DMV fees. Jagger still did not agree. I was blown away by his behavior. I didn't stop though. I called their office again and spoke to another salesperson (Jessica Espinoza) and I explained to her my situation. She asked her Manager (Ruben Espinoza) just to make sure her answer was indeed correct... She said, "Adriana, if you are out of state we won't charge you any DMV fees because you don't live in California, we would only charge you for your car." I also asked her if she had third party fees, and she said no. I knew then Jagger definitely had lied to me! I really appreciated Jessica, and Ruben's sincerity with me! I had mixed emotions about going to Nick Alexander BMW due to my bad experience with Jagger, but something told me to do it anyway because I was in love with this particular car. I ended up asking for Jessica Espinoza as I went in. I told her I had spoken to her on the phone, and that I was not wanting to deal with Jagger at ALL! She was great from the get go! She was patient, nice, and very transparent/honest with me. I def. recommend her to anyone who wants to buy a car at Nick Alexander BMW. She made my experience better. Ruben was great too! She was also able to get me a better deal than Jagger so I thank Jessica and Ruben for that! I still have not received my BMW since it's being auto transported but I can't wait to get it! I want to thank the genius that helped us out too and the person who helped with our paperwork! Word of advice to everyone before buying a car at a dealership though: PLEASE do you own research. I'm so thankful I did. I'm also thankful I ran into good people here at the end! Advice if at all possible to Nick Alexander BMW with all do respect: please retrain Jagger Dior so another person won't experience what I had to go through in the beginning. Respectfully, Adriana Munoz

Andres Cortes

Outstanding experience, Steven Gomez (Salesman) did a great job; great knowledge, very friendly and helpful; quickly found the car with specifications I requested at a great price. Have no doubt I will go back to Nick Alexander for my next BMW.

Faby Calderon

Took my dad to buy a used X3, he is very picky, but when we met with Jorge, he made our choice very easy. Fast and efficient service! Our family loves the new BMW in the driveway!

Marc Carter

Leased a new BMW 3-Series. Julie was amazing. We ironed out all of the details over the phone and when we arrived the car was already washed and ready to go. It was by far the easiest car buying experience ever. We'll definitely be back again.

Richard Page

Nick's service is unmatched. My Service Advisor, Jeffrey Manarang, has personally handled my account for years. Not only is everything done correctly and quickly on my car, but the support service, from their warm greeting to great coffee to fresh, new loaner vehicles and the handshake good-bye, makes the entire experience a pleasure.

Eunice Kye

My experience with Alexander bmw was amazing. Our salesman Steven was too funny and he had us sold the minute we walked in. Definitely gonna get our car there again. Thanks for best customer service

Vanessa Caldera

Edgar, my guy! Literally did not step one foot in the dealer! So helpful and made this process so easy while I was at work. Came home to a brand new car. Will definitely be recommending to friends and family! Thanks for all your help!

Lindsey Kamen

We leased our 3 series from Julie Sanders and couldn’t be happier with our experience. Sometimes leasing/buying cars can be a very stressful experience - however with Julie it was a pleasure! She explained everything perfectly and found us the best car for our family.

Ariana Nussdorf

I’ve had nothing but the best service at Nick Alexander and that’s all because of my awesome service advisor, Jeff. Jeff tells it like it is and always give me honest advice about my car. I know because I’ve double checked his word against a trusted friend who works as a mechanic in another state and Jeff is always on point.

Graeme Sharpe

John Won of Internet Sales team was fantastic. Found my car at great price. Responsive and quick. In and out to sign my lease in less than 20 minutes.

Alexis Schutzer

I called Daniel Fox because my lease was up in three weeks and told him I wanted an M2. He emailed me some photos and lease options. Then the next Wednesday he had my new M2 delivered to me at my office. This was the easiest car buying experience ever! Thanks Daniel!

Jerimaya Grabher

Simply outstanding service from everyone at this dealership. From getting into a new car to setting up scheduled maintenance to body shop repairs, literally every person you interact with at Nick Alexander is operating at the highest level. Cannot say enough about these good people.

matthew collins

Julie Sanders was the best! She was so helpful and kind. She helped me walk through the process of buying my first BMW. Couldn't ask for a better experience when buying a car!! THANK YOU!

Evelyn An

Irvin was such a pleasure to work with. He stayed with me past his work hours to secure me a car with a great deal. He offered to call me an Uber, and he was great at following up, always available via text and phone call. Would love to work with him again in the future.

Marie Pineda

I had an amazing car buying experience with Manny Santos. He took the time to show me all the models I was interested in and made sure I stayed on budget. I wouldn’t go anywhere! Nick Alexander has my business forever. Thank you, Manny!

Roland Hartzell

I leased three cars from Daniel Fox over the past 15 years. I always look forward to meeting him at the end of my lease and talking about me next car. He always takes the time to catch up on my life and reconnect. Daniel always finds a great deal for me and the payments always seem better than my friends are paying for similar cars.

M.Douglas Silverstein

I love Julie Sanders and I will follow her to any location she works at! I just got my second BMW from her and plan to get a third from her! This location is not close to me but I travel 50 minutes to work with her, when I could travel 7 minutes to the closest dealership. When you need outstanding service, clear communication and a sense of humor Julie is the way to go!

Nadia Ramirez

I’ve gotten two cars from here, service is amazing! From start to finish. Even the service department is great, our service person is Jeffery. He is super polite, knowledgeable , and always is making sure our care stays in great shape

Bill K

Second time there for a lease, Reza took good care of us, and didn't feel like we were being "sold." He facilitated in working out a good deal. Not much going back and forth, just a one time check for approval and we must have been out in less than an hour and half. Now that I've been there twice, can't imagine going anywhere else for a BMW, even though it's a bit out of the way, and New Century BMW dealer is right now the street from me.

Cherona DeMesma-Walzer

Paul Brewer is the greatest. I always get a return call or email and is given an appointment immediately. He's always professional and kind. I get text and phone call updates about my vehicle. I'm always given a loaner which prevents any disruption in my schedule. I highly recommend Nick Alexander BMW.

Anita Miyake

Manny Santos, internet sales, made it so easy for me. He gave me the best deal ever via the internet, I drove up to LA from Orange County to pick up the car, and was back home a few hours later with a beautiful new i3. The BMW genius was great, taking as much time as I needed to make me comfortable with the new car and to help me understand all of the amazing features.

Puya Parniani

As usual, great service. The BEST BMW dealership by far! All staff is helpful, friendly and supportive. I was provided with the Loaner car I requested. Eddy did a great and fast service. 5 Stars!!

Jaycin Dillon

Probably the finest BMW dealerships in Los Angeles. Purchase department is excellent. Service department is fantastic. Jeffery and Paul are service studs. They alone, will make you appreciate the BMW ownership experience.

Moshe Rubel

Jeff Manarang and his team (Yadira & Hugo) were amazing! True mensches! I'm extremely happy with their service and have already highly recommended them, as well as the Nick Alexander sales team, to several colleagues and family members. I can't see myself going to any other BMW service department and/or advisor than Jeff and his team at Nick Alexander! Give them a raise- they truly deserve it!!

Frank Rod

Joe Pinedo just got me and my family into our 2nd New BMW...He is definitely the Salesman I recommend when the time comes for that new ride...Very Professional, No pressure, takes his time explaining all the bells and whistles and will work with you when its time to get the negotiation process started. I seriously thought upgrading from the 3 series to 4 series was going to be out of my reach...but Joe made it happen by presenting various affordable options that worked for me.

Yalda Noorzai

I love the service I receive from Eddie. He is always so helpful. I have had to go in to take my car because of the engine light comes up. He was able to get me in the same day and give me a loaner car. Reza is the sales person I deal with on my leases and he always comes through for us. THANK YOU I give you guys a 5 rating. :)

edrick estrada

Excelente buying experience !!! I purchased my third vehicle from NIck Alexander and I’m very pleased with sales men . Joe Pinedo and all of them .the staff is very ease to deal with and professional . I’ll definible buy again when I upgrade .

James Hamilton

Nick Alexander Imports is the most amazing dealership to go to. I frequently visit the mini Cooper side of Nick Alexander Imports and every single time the services has been outstanding. It's like walking into an Apple store for your mini. The service is incredible. I recommend going to this dealership over any other.

Anne

I am writing a review for my salesman Joe Pinedo at nick Alexander Bmw. I am a returning customer. I always get great services from Joe at Nick Alexander, he is very courteous, thorough and follows thru With his word. He met you need and he listened to what you want. I like joe.

N'Higel Blackwell Coleman

Mark Borjorques did an amazing job getting me into the perfect 320i for my needs and budget. He listened to exactly what I wanted and was patient with me throughout every step of the process. I would recommend him and this dealership to all my friends and family.

Rebecca Bermudez

Our sales consultant Julie Sanders was the best! She worked hard to find me just the right model lease and even let me walk away in order to hunt one down. definitely recommend her and will use her great services again. No punches pulled.

David Parada

To be honest, i try it the bmw dealership For the ,firts time ...because i had bad . Experience whit McKenna bmw ... And let ,me say they have ..a professional Customer service, team I open my business account here .. Now Deatal Carwash...buy here They service my Recalls not problem...!! Not excuses, they got me going...the next day , we had a little, problem whit the ,vehicle loner, due my personal insurance, ( u need a full cover insurance to get a lone vehicle, check whit your insurance policy) # happy to be a customer here...check for updates!!@@

Yolanda Grayson

As always my service advisor Jonathan Aragon provided exceptional service and advice on my 320I service needs.. in fact the entire visit was Great and the staffwas professional and courteous. I would definitely recommend Nick Alexander BMW and team!

Tony Fernandes

Ryan helped my transition into a new X3 as well as helped me turn in my previously leased 428i. He worked with BMW financial to make the deal seamless. Definitely worth the drive to Huntington Park.

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