Reviews of Russell Honda. (Car Dealer) in Little Rock (Arkansas).

Russell Honda

180 Reviews

109 Comments

Car dealer

Honda dealer

6100 Landers Rd, North Little Rock, AR 72117, United States

Description

Information of Russell Honda, Car dealer in Little Rock (Arkansas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Russell Honda

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Reviews of Russell Honda

Jeremy Nixon

I tried 3 other Honda dealerships before I found Russell Honda. All 3 tried to up -charge me for things I didn’t want or price gouge me because of the shortage of new vehicles. Not Russell. They got me exactly the car I wanted for a great price. No hassle. No pressure techniques. Honest and upfront folks. Thanks Mike and everyone at Russell Honda.

Debbie Ashcraft

My first experience with this dealership has been great so far. We had a couple of bumps during the purchasing process, but they did their best to satisfy this customer. The sales rep who assisted me was Neal. He listened well and answered all of my questions. Today, I am enjoying my new HR-V Sport. I left a different dealership because of poor customer service; it's the service department that truly determines the quality of professionalism and customer care. I expect to have a great experience here.

Eric G

We were traveling from Michigan and had an unexpected issue with our Ridgeline. The service manager, Bobby, went out of his way to assist us. Thank you for taking care of us! The rest of the staff was also very friendly. Much appreciated!

casey love

Excellent customer service! We always by our Honda’s from Russell Honda because of their excellent customer service! Jarrod Russell and Neal Nesler were great throughout the buying process!

Bri Shipman

Nick and Brent were both amazing! They worked hard to get me approved for a car. I went in and sat with nick and told him what I was looking for, he showed me my options and was honest about the deal I'd be getting. He was great with contacting me and letting me know exactly what I needed to do and what I needed to bring to close the deal. Brent and nick worked hard all day trying to get me approved with different lenders. Back and forth on the phone all day! He was very communicative and quick. He laid out all my options amd showed me the best route to take. He even Stayed passed closing to make sure I was able to sign everything. Both parties were super great. I'd definitely recommend going to see them! Thank you both so much I can't wait o get into my new car!

Sandy Nespor

I took my 2018 Accord to get a new battery my car hadn't been drove for 7 wk cuz of surgery. It was very dirty and the clean it up They were so polite made my day from the one legged woman that had knee replacement surgery thank so much. God bless you!!!

The Stylist

I usually go to Honda World in Conway for oil changes because they have GREAT customer service however today at Russell Honda Jarek D made me feel that coming to this location is worth it with his professionalism with customers. Thank you for the good experience today!

Keegan McNabb

This was 4 years ago so memory is a tad rusty, But my mom purchased a 2016 Honda HR-V EX-L Navi finished in Mulberry Metallic, My mom was super proud because it was off showroom floor! Salesman was al. Although the car was traded in at another dealer (missed her old car) after a whopping 7 months, but during that time we loved it! My mom has 2 jeeps prior to the honda and once warm weather hit she was starting to miss the top and doors off so we traded in for a jeep. And a little extra detail, We now have a beautiful Lexus NX. I’m a car enthusiast so i’ll often pop by local dealers and we still see al, and one of my favorite things about al is that he treats us like a friend and not someone he sold a car too, even after 4 years and not owning the car.

Chris Hammond

I am extremely skeptical of dealerships as much as the next guy. There was hesitation to take my 2018 honda pilot in for service when I noticed a check engine light on. These guys were extremely prompt and courteous. They diagnosed my problem nearly immediately and informed me it was covered under my warranty. The service center was top notch in the handling of my situation. They have earned my respect and trust. I will definitely take my car back for any future repairs. Best part was that they did not try to up sale or try to make me buy something unnecessary. Straight to the point! Very well done!

Kelli McDaniels

I’ve been car shopping for the last few weeks. After having a bad experience at the Honda dealership in Little Rock, I felt discouraged with the whole car buying process. I was told they had a car coming for me from a sister store. After a few days with no update, I checked in and was told it was still on the way. A week and a half later I found out that they didn’t even have a vehicle for me and couldn’t seem to locate one. I decided to look at other dealerships online and found exactly what the other dealership had been searching for at Russell. I did an inquiry online and within an hour I had a call from Mary. Immediately, she was a ray of sunshine on the phone. She said she saw that I was interested in a new Honda and asked me exactly what I was looking for. I told her I had found a specific car on their site and wanted to know if it was still available. She said it was and we set up a time for me to come look at it the next day. The moment I arrived, she made me feel 100% comfortable. She was waiting on me and had my dream car pulled up and ready to go for a test drive. She even took the time to explain all the safety features on the vehicle as well as letting me know about the customized settings you can select to personalize your car to you. She answered every question I had with ease. Car buying is exciting but can also be nerve wracking. Especially, when making such a big purchase. While I knew exactly what I wanted, Mary was a huge part of why I purchased my new vehicle at Russell. Her, along with the other employees I interacted with made it such a smooth and enjoyable experience. Being in sales myself, I know how important customer service is and the Russell team was top notch. If you are looking for a new Honda, I can’t recommend them enough. I’m so blessed to have met Mary and look forward to referring anyone I can to her in the future!

Sarah V

I just completed my second car buying experience with Russell Honda, more specifically working with their salesman Wilbur. Wonderful service as always! Since buying my car from Matt in 2018 I have always stuck with Russell for my routine maintenance and as soon as it came time to upgrade to an SUV I knew exactly where I was going. These guys go above and beyond to get you the best deal, get you what you want, and get things done quickly. I literally cannot think of one negative thing to say about this dealership. I was hesitant to make the plunge on this deal, but it was too good to pass up. Wilbur was patient with me, never tried to push me into an alternative to what my mind was set on, and was overall just pleasant to deal with. I plan on doing exactly what I did with my car, scheduling my maintenance with Russell and when the time comes trading with them again. GREAT PEOPLE!

Leslie Elsaifi Davidson

I would highly recommend the Russell Honda Service department! We were on a cross country road trip over the holidays when our car suddenly shut down on us in the middle of the high way. When we started it back up, the check engine light was on. Not wanting to drive 13 more hours with 3 kids 6 and under without ensuring the vehicle was in good condition, we frantically searched for a Honda dealership nearby. Despite it being 2 days before New Years and the service center being swamped, they were able to fit us in within 30 minutes and had our problem checked out and fixed in under an hour. I would especially recommend Carlos who was kind, friendly, and empathetic to our needs! They even had an amazing kids waiting room that my 3 kids loved!

Cat Wright

I bought my first vehicle on my own from Russell about a week or so ago. My sales person was Eric Flowers. He was very patient, answered every question I had and it was the best experience. I had been to another dealership that was uncomfortable and I felt very forced to purchase a vehicle I wasn't crazy about, but luckily was able to leave. My deal with fair and future costs were even brought up in regards to tires when comparing to another vehicle. This is the second vehicle I have been involved in purchasing from Russell and will never go anywhere else. Thank you so much to Eric and Russell Honda!

Brian Smith

Our customer service agent Carlos at Russell Honda went above and beyond to have a crucial part overnighted and installed. We had VERY little time to have the repair made but Russell got it done. We are so thankful.

J K

I had literally looked all over the country and online for a Jeep Renegade. I called multiple dealers and very few were helpful or nice. Right when I was about to give up, Russell Honda had just gotten one traded in and it was exactly what I was looking for. Now for the review...the people at Russell Honda were awesome! I was driving from Mississippi to pick up the car and Eric and Emily were so helpful and nice the entire buying process. On a side note, Russell Honda does a great job at detailing as well.

Cassil Hardister

I will continue to buy from Russell Honda again and again and refer them highly. Top notch customer service, straight forward, and pleasant. Neal listened to what I wanted and how much I wanted to pay and made it happen... no over promising, no BS, no pressure and very thorough. Brent in finance did just the same. Thank you guys for a job well done!

Tina Smith

From entering the dealership and meeting my Salesman, Dennis Ryan, and one of the Finance Managers, Brent Graham, the rapport was respectful, kind, honest and no pressure. They were both very knowledgeable, listened to me and helped me to select the perfect vehicle for me. The Finance Managers, Bill Uttrich and Ronnie Adam's were above considerate and helpful. Five minutes after I left the lot, I was rear-ended. The General Sales Manager, Richard Wyatt, personally came to the accident scene. He was very reassuring and helped to calm me down. He even spoke to my Family by phone to let them know that I was okay. My entire purchase experience was Excellent!

James Clements

The customer service is fantastic here as to be expected in a big dealership. But I had around a 3,000 dollar bill and I get home and my service light came right back on the same day. I took it to a different and more affordable mechanic and they got me fixed up and they didn't try to sell me on thousands of dollars of repairs either. I had to take a small loan for this 3,000 dollar bill and I do not feel 100% satisfied that I got my money's worth. Again, very nice people here. But they are constantly trying to sell the biggest bill. That's what dealerships do.

Andrew Mitchell

My wife and I purchased four vehicles from Russell Honda including, a 2001 certified used Accord in 2003, 2005 Civic (new), 2008 Pilot (new), and 2014 Civic (new), therefore we have been consistently involved with Russell Honda’s sales and service since 2003 (12 years). Our 2005 Civic went 140,000 miles before its first repair was needed (that is amazing). Our Honda’s have performed great and during this 12 year period we’ve used Russell Honda’s service department at least 75 times. No more than 5 or 6 of those were for repairs (that is also amazing) – the rest were obviously routine maintenance. There were only three times when we did not get the service we expected. Twice they did not do what was promised and once we had to wait a long time before we could reach the service department. We mention this because in today’s world it is amazing that service could be so good; that is 96% (72 of 75) satisfaction without any further consideration. But what is important is that there was further consideration. When we brought the problems to their attention, they more than made good for the two times they shorted us, they took care of both problems and on one of those occasions we received a free set of tires. The one time we had to wait they apologized – considering the rest of our experiences we’re more than fine with that. We are both in our 60’s and have never known a more dependable auto dealer and service department. Anyone can have a good or bad experience with any dealership or service. We are confident to say that, given the chance, Russell Honda will more than prove its worth and truly has the customer as Number 1. We highly recommend both Russell Honda’s sale and service departments.

Calvin Bramlett

I decided to get a car and was set on buying one from Bale Honda in Little Rock. But once I was ready to purchase I started to have problems. I asked questions and got half answers or none at all. They were not helpful and when I got to finance my price jumped from what I had expected. They still had to clean the car so I wouldn't be able to pick it up until Monday so I wasn't going to pay my down payment until then. In the meantime I contacted some other dealers and I told Russell Honda in Sherwood that I didn't feel comfortable with Bale and they offered me a lower price. When I called Bale to back out of my deal their price dropped dramatically. "Special deal going on this week." Sure... Bad experience all together. Buying a car is a big decision and you should be able to go into a place and leave with peace of mind. Luckily I found Russell Honda. They were nothing but helpful and didn't include any bogus charges. My questions were answered and I am now a proud happy customer of a New Honda from Russell Honda. So Helpful and friendly!

Anna Beth Cross

BEST Honda I've ever been to! Was on the way to a wedding in Arkansas, and 3 engine/emergency lights came on on my dashboard while driving on the interstate. Being from out of state, we had to look up a Honda in the area. Called this Honda dealership immediately to see if they could fit us in, and they said yes. When we arrived they diagnosed my car immediately and even let the master technician see it. In and out in 25-30 minutes in time to get back on the road! Best customer service I've ever had with a car dealership/auto service!

Tony

The most recent service visit at Russell Honda was like every previous service visit. The service manager was friendly & carefully explained any issues that were discovered after the technician had started working on the vehicle. I have been well pleased with all work performed & have never been pressured to have additional work done on the vehicle. They have always offered servicing options in the event that I do not want to proceed with more extensive repairs that do not need to be performed immediately.

LHT

Excellent!!! All service people were professional, polite, and respectful. The service advisor explained what was needed and showed me an issue while my vehicle was on the lift. Ladies, you know that sometimes servicemen can be hesitant to address females, but these men treated me as fairly as they would a man. My 1999 CRV is riding well; feels solid. They added a free vacuuming, car rinse, and cleaned out some leaf debris from the wiper area. Very nice. The service was expensive, but I have a greater peace of mind as big issues were addressed. One caution, no service people are wearing masks, and social distancing seems difficult. I’m in a high risk group for COVID 19, so that made me a little nervous.

Nikki A

Russell Honda treats you like family! We’ve been going to them for sales and service for over ten years and you won’t beat their prices on Honda’s and you won’t beat the quality of care they provide in their Service Dept for maintenance and upkeep on your Honda vehicle. I had a 2006 Odyssey EX-L that I finally traded in for a 2012 Pilot Ex-L in 2013. I can honestly say I loved being a mini-van mama and I also love my SUV. Thank you Russell Honda for being so reliable, dependable and top in quality and customer service!

Vinny Narbone

All I can say is WOW!! While out of state on vacation our odyssey needed some serious repairs. Fortunately it was covered by warranty, but bad timing considering we were supposed to be on vacation!! Nick Tate in service was amazing! He immediately pulled up a work ticket, and got us into a courtesy car a 2018 odyssey within an hour, and we were back to our vacation. He kept me posted on progress and advised me on every detail going on with the service. This service was so stellar we are considering returning all the way from Florida when we are ready to trade-in for our next odyssey. Thank you Russell Honda of Sherwood! Your team is amazing!!

Brenda McNeil

I was driving home, headed to an appointment. Suddenly I heard Air, hissing noise and I Freaked out. I w stopped at Oil changing business. They were able to partially secure it, so I could get to Honda. I LOVE YOU RUSSELL HONDA, YOU TOOK CARE OF ME 10 MINUTES BEFORE CLOSING!! GOD BLESS EACH ONE OF YOU!! YOU ARE TRULY ALL ABOUT YOUR CUSTOMERS ❤

Jean Huffmster

Carlos is “customer service “ personified. He was very helpful i answering my questions and put me at ease immediately even though my husband who was ill usually manages our service visits. I highly recommend him.

Biker Boy Williams

Truly, the service at Russell Honda is exceptionally fantastic! Cydney with sales and Brent with finance are courteous, direct, and make a deal promptly. The vehicle is perfect for me personally! Absolutely, I am very thankful and I do recommend Russell Honda!

Bobbie Quinn

Always get top notch service at Russell Honda! Bobby Sweet is excellent & the entire department is great! I dropped in without an appointment to get a brake light fixed and a low tire alert. They graciously took me in & completed it very quickly. Now that is customer service!! I have had 5 Honda all from Russell Honda!

Preston Lewis

Bought a CRV here in 2016 from Al. A very positive experience. They knew I did not have a lengthy amount of time to make a deal, and they made the process go swiftly. If you want to buy a Honda, go see Al and the nice folks at Russell.

Judy Atherton

I have been a customer of Russell Honda since 1987. I drove a 1982 Prelude until 1997 when I bought a 1995 Prelude which I still drive today. Bobby Sweet was working in the service department my first visit in 1987. I have always received excellent service from Bobby and the Honda service staff. I will continue to be a customer as long as my Prelude continues to run and maybe even after that. Honda's are great cars!

bill choate

this was my second time to get my wife's CR-V serviced at Russell. I've never seen a better service department anywhere. It's usually a pain to take her car for service...especially when she had a VW. But I would recommend Russell to anyone. Extremely polite service writers, not pushy trying to sell you extra service you don't really need. They did the work both times in less time than I anticipated and with the coupons I received in the mail I got her oil changed cheaper than I could have done it myself. Thanks Bobby! I'll see you guys in about 3 months.

Richard B. Bassett

I am on my 3rd Honda and they have been purchased and maintained by Russell. The Service Department at Russell is top notch, Bobby runs a tight ship. I have pulled in before and told the Service Tech that I needed a Front End Alignment and instead of breaking his wrist to write it up he asked me "what makes you think you need this", one time I hit a deer and even though there was no visible damage to the car took it to Russell and they checked it out at no charge, they replaced a Transmission once and it started leaking again so they along with Honda decided to put a brand new one in. I have complete faith in the work they do and if they tell me my car needs something I don't worry that I am being taken advantage of.

Rick Haney

Scheduling the service appointments was done quickly and professionally. The work to be done was thoroughly reviewed prior to the technician beginning the work. It was done when promised, or shortly before. The cost has been reasonable. I have been comfortable referring my family and friends to the dealership with only positive results to date.

Robert Franks

Best dealership for sales and service I ever dealt with. Easiest sales transaction I have ever experienced! Same goes for the service department! First class, honest, not pushy, a dream to deal with. I feel as if they are all my friends. Can't say that about any other dealership.

Prakash Karn

This was my 2nd time I visited Russell's Honda service center and I am fully satisfied with their prompt and complete service. They are very friendly and eager to help all the way they can. I had follow up questions over phone and they are so happy to talk and help over phone too. I recommend Russell to anyone !

bryan castleberry

My wife and I travel through Arkansas often in one of our many Hondas over the last 25 years without any break downs. This year I noticed oil on the back of our Element so I pulled over and got a room in Carlisle just outside Little Rock thinking I'd call a dealership next morning realizing it was Memorial Day, next morning having no expectations. Much to my suprise Russell Honda's service advisor Nick Tate was on the phone giving me directions to their dealership. I have dealt with many service departments but Nick is one of the most professional people I have ever met. He went way beyond any Service Advisor I had ever dealt with he got my car right in and on the lift and brought me back to show me what the problem was he told me they didn't have the part in stock and the other dealerships were closed. Nick hands me my keys tells me where to find food and a motel till Next morning naturally I expected him to hand me an invoice for diagnosis and fluid top off but he said no sir I will call you first thing in the morning and we will replace the seal for the price he had already worked up earlier which I might add was very fair. I was very impressed because what I have not mentioned yet is I am a retired Master Salesman from Swope Honda in Kentucky. I have dealt with dealerships all across the U.S. and rarely do you find a Service Advisor like Nick Tate so my hat is off to you Nick awesome job, hard to find people like you anymore!! Bryan Castleberry

Anna B

Love the sales side....well, at least the guy I usually use. I don't know about the rest of them. The service department though is not great and is getting worse. Guys are short and unhelpful on the phone. Edited 4/5/21 to say that the service side has stepped it up since my last review. Always take my car there for service and they have been very helpful and friendly. Changed from 3 star to 5 star.

Steven Dobbins

Russell Honda is the standard to which all other Honda dealerships should be compared. Outstanding service and sales, they actually build and maintain long term relationships with their customers. In a time when automobile dealerships have started claiming to be so customer oriented and all that, (why haven't they always been this way) Russell Honda just keeps doing what they have always done, which is to simply give the best they've got to each customer.

Sydney Miller

I’ve been coming to Honda since I bought my my car here in 2016. I’ve had nothing but a great experience and highly recommend Joseph in the service department. He is amazing! He deserves 10 stars!

Jessie Langston

Jimmy Landrum (SALESMAN) and the staff were very professional and knowledgeable. Purchased new 2017 Honda Ridgeline. Most of the deal was worked out electronically through Jimmy. We worked out my trade in (if my trade in matched my description) and ridgeline price before going to the dealership. AFTER arriving the deal went smooth and quick. That's the way I like to do business.

Lloyd Smithson

Family was on way home when Odyssey quit running. Called them, spoke to Adam in service dept. He had wrecker pick up the van and courtesy car pick up the family. It was an oil pressure switch that had gone bad. All fixed in 4hrs and they were back on the road. They treated my family like their own. They were great! Thank You, Adam.

Rhonda Harps

I have purchased nine Hondas, all from Russell and had them maintained by their service center. They always do an excellent job, are on time and courteous. And oh yeah, the popcorn is good as well 😀 …

Janie B-C

I bought my Accord here six years ago and the same people have always worked here. They've taken great care of my car and me and I've always trusted their work. Will miss them when I move.

LYNN DAVIS

Great dealership, it’s the only dealership that I will take my new Acura MDX for service. You heard right, they service Acura Products to, as they are a Honda product too. Ask for Bobby Sweet , he will take care of you. I say this with all sincerity, as I am a retired American Honda District Manager of 35 years. You won’t be disappointed.

Jesus Flores

Left impressed with this business. Want to thank Mitz (Sales) and BJ (Parts) for their awesome customer service. Mitz took his time showing me different vehicles and felt he went above & beyond taking care of me. I'll be making my next vehicle purchase here in the near future thanks to them.

Favored First

Keith Tilley, Carlos, & Joseph Sowell in the service department are A+. Neil Nesler was a fantastic internet car salesman. The Russell Honda extended family are the reason why I drive from Hot Springs (1 hr. and 54 minutes, 110.6 miles, at a fuel cost of approximately 1/2 tank of gasoline; round trip under excellent driving conditions) just to get an oil change. And NO, I do not have free oil changes for the life on my Accord's ownership. Save yourself some time, buy your vehicle from Russell, and make sure you attend the Honda Owner Workshop. I promise, you will walk away with something that will benefit you as a Honda owner.

Wade Arnold

Got a recall notice about our Pilot's top rails. As usual, Russell Honda got us i immediately and in short order. I trust them to take care of our vehicles. Thanks!

Ed Deloye

Stopped in on a cross country trip needing an oil change. Carlos, the service adviser, got the car in immediately even though I didn't have an appointment. Excellent customer service!

Daniel W Rippel

Mother bought 3 Honda's from Russell. She had nothing but EXCELLENT and honest service from the sales staff to the service department, even when trading up, they gave her top dollar.

Bowerick Wowbagger

We got a new battery while we were on the road. Russell Honda treated us with respect and told us the truth about our battery. Thank you! We did not catch the name of the mechanic who helped but he was very friendly and truthful.

Dale Warren

Every time I take my vehicles to Russel Honda, the service staff goes above and beyond to make sure everything is repaired properly, with emphasis on all aspects of safety. GREAT PEOPLE, GREAT SERVICE!!!

Robert Wagura

I had great experience here!.everything worked extremely well and Mr Mathis went above and beyond to get me in the vehicle i wanted.Very professional and i will definitely be recommending this dealership to family and friends!.

Jerry Starnes

Out tires were showing low air pressure. Drove in - they checked tire pressure & corrected problem after we just dropped in without an appointment. They got right on it, fixed the problem with no charge. Did I mention that we were just driving through on our way from Texas on the way home to Tennessee.

Bella Foster

Went in to get my shifter replaced. Kind people, fair prices, clean building. They even had a child play area for my 2 yr old! Will be returning for future maintence.

Mike “StoneWorks” Stone

I've been taking my vehicle the since I bought it. They've always treated me nice and didn't try to over sale anything. That has earned then my roast business.

Rudolph Frazier

I recommend Russell Honda for the Best Care -Services in Entire Arkansas- I been taking my 95 Accord- car for services since 1997-- My car run just like1997 first time taking to Russell Honda Rudy NLR ARK

Linda Dawson

Service techs were excellent. Office staff not so much. When asking about any coupons, was given a $5.00 off my service when there was a $10.00 off coupon available.

Hannah Hudspeth

Wonderful car buying experience! Everything went very smoothly and was stress free. I left there feeling like I got a great deal.

Thomas Dashiell

Excellent Dealership. Sales & the best, second to noone. Very knowledgeable Staff, I won't do business with any other Honda Dealer.

Shane Doolabh

Great experience. Carlos always walks me through everything I need to know. Can't recommend him enough. Thanks to the whole team.

Joshua Orvis

Great prices on genuine Honda parts. Called many different dealers, but Russell happened to be the best priced.

Michael Mullican

Service good . 1 advisor could probably work on people skills . Won't mention names . Knows who he is . Other wise good review

Mary Pickett

Great service. Great group of guys. I'm will please when ever I take my car in or make an appointment. Great guys.

omar L

I have to put special thanx to Mr nick tate, he helped with my tire issue.

GiGi Barbae

Excellent Customer Service and they also explain, to those of us who DO NOT speak mechanics, what they are doing to your vehicle thouroughly 🙌 …

Jonathan Davis

The advertised price on their website is either right at or just below invoice price according to Edmunds. Hard to beat that.

Kelli Rutledge

Excellent service, prompt and helpful. Good to still have a great locally owned car dealer.

Benjamin Kowal

I have a certified used Honda from this location. Their service is both very high quality and reliable.

Christine Stracener

Love Russell!!! Carlos is best service tech!!! Feels like family no matter what your need is!!

Morgan Gregory

Always helpful and thorough!

Tammie Langston

Love Russell Honda! Always couteous and mindful of the customer's time and needs.

Stacy Moore

I have taken my cars for service for the last 5 years and have always been treated well.

James Sniffin

Top notch. Took my car in for recall on airbags and had a quick turn around.

Amanda Mathis

Very friendly but not very helpful when it comes to making sure they check everything on your car. I am sure that it's a way to make money.

Jarrod Ortiz

Great car buying experience. I will recommend to anyone buying a Honda.

John Lambert

Great place to get your Honda serviced. I've been coming here for years.

Dennis Foor

Excellent service, courteous personnel, and willing to go the extra mile for customer satisfaction. Outstanding in all regards!

Matthew Clark

This is Arkansas's first Honda dealership. They do it right there's no pressure and you can always find a friend there

Alex volpert

Excellent staff and service. Ask for Al if you need a salesperson that listens.

Van Warren

Best dealership for new car purchases and trade-in's ever.

Steve Jernigan

Service department not very friendly. Weren't as concerned with car repair as I was.

Darla Phillips

Great place to take car for service and good car prices.

Dianne Welford

Hands down best people and best service in the state!! Love 'em.

Scott Shellabarger

Friendly service, but the wait always seems to long.

J.J Barea Torres

Great service

Dave P

Great service! Shout out to Joe Sowell great service !👍 …

Connie Jordan

Always a Wonderful Customer Service Experience in the Service Department

Sully Man (Waterman207)

Great customer service and relatively fast service.

Brian Artwohl

Nice and professional

Martin Isaac

The oil change went well.

Kelly ODonnell

David Ly

Sands and Merianne Stinnett

Great customer service!

Thomas Whittenburg

Great buying experience

Jonmichal

Good customer service

Brittney Hood

Everyone is friendly and patient

Deril Walls

Not much inventory

Lechelle Cross

What for service gouging!

Denton Murdock

Great service

Tom Rob Frazier

Great service

Martin Isaac

Bought a civic

Manny Iwuala

Quality dealer

peter tchemchirov

good choice

Jeff Pickels

Nice people Good service. I love Honda products.

JACK KING

While traveling from Mobile Al. to the Multiple Myeloma Clinic in Little Rock for my wife's annual appointment.. The spray shield skid plate on our 2013 Honda Civic came loose. It was rattling and dragging the ground. Being almost 500 miles from home. With your car doing this can make you uncomfortable and concerned. After scheduling an appointment and a technician to look at it. They did a temporary repair to get us back home safely. Since we were going back home the next day. Our trip home was safe and secure. Thank you to Russell Honda and their 5 star service department !!! Plus my wife also got a great doctors report! All in one trip.

Hernan Guti Cardona

(Translation) Excellent (Original) Excelente

Andy Hemphill

Gary Stone

Jamie Beam

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