Reviews of AutoNation Honda East Las Vegas. (Car Dealer) in Las Vegas (Nevada).

AutoNation Honda East Las Vegas

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366 Comments

Car dealer

Honda dealer

1700 E Sahara Ave, Las Vegas, NV 89104, United States

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Information of AutoNation Honda East Las Vegas, Car dealer in Las Vegas (Nevada)

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Reviews of AutoNation Honda East Las Vegas

Sarah Hmura [Lake ES]

I had a lot of fun, for a car buying experience. Breana was amazing, she provide great conversation and made sure she let me and my son know what was going on at all times. She even made sure, when I got a check engine light, that my car got serviced right away so I would not have to pay. It has been running so nicely. Car buying is never fun but it was exciting and enjoyable. Thank you to all the team that participated in getting me the car I really want, and not the car I always settle for. Sarah Hmura

Mariya Khayrullina

We were refered to AutoNation Honda East and we got an exceptional service there! Our family got the most spacious and beautiful car that fitted our budget Honda Hr-V Sport 🥳 Aegian Blue 💙 Representatives were very open, honest, helpful, protective. We felt very valued and special. We were helped all the steps through starting from forms and finishing talking to the pushy insurance agent 😎👍 When we picked up our son from school on a new blue Honda, his eyes were sparkling with happines. So are ours! Thank you very much Team! You're the best 🤩📢

Maria Mora

They really work with you and your budget. They're very transparent with their deals. Yesenia in sales and Levi in finance were very attentive and friendly. I love my 2022 Honda Sport Pilot

Kaykay Borja

So before Christmas I went in looking for a car the car that I wanted was already sold Carlos the salesperson was very helpful it kept looking at cars for me and he finally found something that I liked and that I completely enjoy also Carlos the credits processing loan processor was amazing as well me not having such a good credit they got me approved with a good down payment and a nice car and I couldn't be any happier.... 2017 Kia soul

Mark Galindo

I went in for an oil change and to get a headlight replaced. I was late 10 minutes, but it wasn't a problem, my advisor was ready. He helped out by explaining the service code I was getting. I had air filters and spark plugs due as well. I agreed to all, and he was able to cut the cost on the air filters, which helped a bit. If you're waiting on your car, be aware they are in a temporary building (same location), which is fine. Everyone there was very nice. Service took a little longer than expected, but it was a great experience overall.

Michelle Lyons

Loved our salesman! He was fantastic! Never felt pressure. He understood exactly where we were coming from. We went to 4 dealerships after AutoNation and we came back there because of the customer service and the price. You just can't beat it. Seriously had the easiest time with our purchase. That's something to be said with our 8 week old baby with us. Can't recommend this place enough. Love our 2022 Honda Pilot!!

Dana Williamson

We LOVE AutoNation East Las Vegas! The service is incredible! We drive all the way across town to go to this location even though we have a Honda near our home. I followed the Manager Vincent to this location as he is the BEST! My service Technician is Kevin and he is another trustworthy and super guy!! 5 stars to this location!!! Worth the drive for us to feel like we are totally taken care of!! Thank you guys!

Zack S.

AutoNation Honda was able to fit my car in on a busy Saturday. They were polite, professional, and the communication was great. They even researched to find out that there was a recall on a part and fixed it at no cost. They also went above and beyond to determine that my vehicle was still under it’s original warranty. I appreciate the effort they took to make for an outstanding experience.

Charles O'Neill

We stopped in Autonation Honda East looking for a car. This wasn't our first stop in our search but we didn't feel the regular "used car salesperson" feel we had at other places. The first place we stopped, the salesperson was giving us the pressure that we better buy that day before we left or it would be a sorry decision. Johnny was great. He was honest about our situation and talked about our situation. We test drove a car we liked but we were still waiting on payment from our insurance company for what would be our down payment. He said that we should wait until all the money was received but honestly the way the car market was we shouldn't even start looking until we we ready. We came back when we were ready and his associate, Ana, helped us and was very pleasant and showed us options. When we both agreed on a car, Levi handled the financing paperwork and showed us options that would ultimately save us money in financing. We were very pleased about our experience...which is not something most people say when shopping for a used vehicle.

Esther, ‘Etty’ Goldstein

Amazing and professional service. At best a 5 star review from the moment I called to ask for an appointment. The rep lady was friendly and courteous and accommodating with fervor to assist my needs. I really appreciate the location and quickness and actual service each and every time. This time my experience with Honda east was an exceptional one and when the vehicle was ready I was so please fly surprised by the shiny my shiny car that was washed and polished without me even asking. Mr. Kevin and all of the fab efforts of the techs and mechanics gave me a great experience. I Highly recommend this location and skilled service venue. Thanks again for the great service. ETTYHAIR 🙏⭐️🙏✨✨✨

Desiree Smith

Was able to get my a/c fixed rather quickly under recall warranty. Everyone here is incredibly nice and sociable. Miss Charlotte was my advisor and she was extremely helpful. Had a moment of panic about services on my car, but she was patient and kindly explained what the deal was. Thank you Charlotte!

Cherish Jeffers

Had an amazing sales man Leon he really hit it off with my husband. We came in knowing what car we wanted to test drive. We were approached immediately on the lot and got to test drive the car right away. Leon was very very knowledgeable about the car. The financier worked with us to get the payments as close to our goal monthly payment with out loosing any warranties. All in all the process took about 4 hours to sign all the paperwork and drive off the lot with our amazing new car. They made everything supper easy and streamline. Couldn’t have wished for anything better.

Nicole Asato

Carlo was awesome! Really worked with my budget, very patient & literally helped me from start to finish. First time buying a car & I’m so glad I made my decision at this location! Staff is very friendly & helpful. 10/10 recommend! Very pleased

James Hauf

Being a first timer buying a new car, i was dreading stepping inside a dealership but my experience could not have gone any smoother. My sales man Troy was phenomenal and answered all the questions I had and was even able to get me a better interest rate. The finance guy Jude talked to me like i was a friend of many years and explained every detail of each step of the process. I am extremely satisfied with my experience at. Autonation and cannot thank everyone enough for making it so simple and painless.

chaz hope

We were delighted with car we bought from AutoNation Honda. The price was great and it was a pleasure working with Luis Flores, our sales person. Great follow up after our purchase as well. If you go down to AutoNation be sure to ask for Luis. We will definitely deal with AutoNation again when ready for our next purchase.

Grace Kang

One of the best experiences I’ve had. Previously I went to Toyota and had a horrible experience that left me not wanting to buy a car anymore but once I got in touch with Honda everything changed. Yesenia was my sales rep and she was so attentive and listened to all of my concerns. They accommodated and did everything they can for me. This is was easiest and smoothest transaction I’ve had. If you’re looking for a car, don’t settle and do it here!

Joe Park

I purchased a CR-V during a time where there was no cars on the lot. I was able to order one that I liked for a fair price. Other dealerships were asking for $4000 markups. Great service all around. Highly recommend this dealership if you want to do honest business.

Mike Fisher

Fantastic from start to finish! Ken made the entire process easy and enjoyable, something rarely said about buying a car. Friendly staff and clean accommodations amidst completely remodeling the dealership. I would definitely work with them again!

Patriot

Honestly the easiest car buying experience you could ever wish for. Jon and Ana were both absolutely amazing when it came to the entire process. No pressure, no haggling and great costumer service. I’ve purchased two cars from them now and if I ever get another it’ll be from automation.

Jaime Saenz

Experience was great from start to finish with Joanne Nguyen. She greeted us immediately, we knew what we wanted, so she made the process quick and easy. Drove out with our new Odyssey in 3 hours. If you need a Honda, check them out and ask for Joanne.

Jessica Lee

Very easy transaction, mostly smooth and quick. Joanne N. Is really nice and friendly and answers all ur questions . Levi is also very friendly and tries to get all the paperwork in order as soon as possible. Overall one of the easiest car buying experience I’ve been through.

Fatu Faleafine

First time car buying was great. Kenneth Swartz is the best there is. He broke everything down and made it all simple. He followed up daily and was fantastic overall. I would highly recommend anyone to come here. Civic is also an amazing choice. Had my car for 2 weeks now and have not found anything I dislike at all

B0bandra (B0bandra)

I only go to AutoNation Honda east for all my Honda repairs/maintenance! Everyone is always so nice and helpful. I never feel pressured to make unnecessary purchases. I’ve worked with Advisor Roger Asel multiple times and he is always detailed and does exactly as I ask. I really love the text feature to be able to communicate with my Advisor. It’s extremely convenient. The online pay option also saves me so much time and hassle. Thank you AutoNation Honda!

Tairese Hall

David did a good job helping me . I was a first time customer and he made sure that all my things done in california showed up and he made sure everything went smoothly. He also gave me a time when he would be expecting to get the car done and he got it done sooner! Great dude and an even greater person.

Lazslo Dante Riley Jr

First I showed up as a walk in to get a noise on my car looked at. I waited 6 HOURS, which was a little brutal BUT it turned out a had a coolant leak, a cracked suspension and the noise was coming from the power steering/alternator. Brought my car back a week later to get it serviced, there was no wait this time, and it only took them 2 days to fix all the issues. My EXTENDED WARRANTY through AutoNation saved me $3000!!! So if you're on the fence about getting an extended warranty, don't be, it'll save you a ton of money in the long run. Shout-out to Juan for being a great advisor :)

Mary Ann Nikolov

My experience at AutoNation Honda East Las Vegas was wonderful thanks to Kenneth Weaver. Purchasing my new Civic was the quickest and easiest purchase I have ever made at a dealership. He was very helpful with the process and teaching me how to operate everything in the car once I got it. Overall, I would give my experience 10 stars if I could because of the staff at AutoNation Honda East Las Vegas.

Eddy lec

Great place! The associates are very friendly, knowledgeable and they keep you updated during the maintenance or repair. There is also some amenities like water, coffee and tv in the waiting area. The last time I went, I got Kayla Killian as my agent. She was fast, accurate and very professional.

Jade Jacobo

Juan was my advisor that helped when my Odyssey suddenly needed a new transmission. He was extremely kind, helpful, and kept me informed through the whole process. He even helped with my car rental that was covered through my warranty and answered all my questions. Highly recommend AutoNation Honda here in Vegas and kudos to Juan for his excellent customer service!

JP

I've searched around for a Honda Odyssey for months and even put a deposit down on another dealership. AutoNation was able to get it quicker and a lot cheaper than other dealerships. I would definitely recommend this dealership. Luis, Joann, & Levi have gone above and beyond to make this a great experience for my wife & I.

Tequila Leday

AutoNation made doing business with them easy! Yesenia was very nice and patient! The appointment for appraisal was quick. They worked with me, understood my needs, and met my expectations! Thank u AutoNation!

D Rod

I originally gave a fair review(see below). However, after I got home, I realized the car I was negotiating for was not the car that I received. I suppose it's my fault. That said, auto Nation is not above a bait and switch tactic, which is what happened here. Kenneth Schwartz sent us the original work sheet, and unknown to me, he switched the topic. Deceptive! Let the buyer beware! More to come🤞 The experience was great. Quick comparison of prices, which was within the norm. Pleasant team to work with. No pressure in finance. Overall, I would definitely return and recommend.

Korey Johnsen

Buying a new car is not easy these days!! But, Luis made the process easy! He was very communicative and enjoyable to work with!! I recommend everyone to go to this dealer and buy a car from them!! They are honest and no games!!

Anna Powell

This was a great automated system that I was able to make an appointment on a late Saturday night after missing work due to a nail in my tire. I got an appointment Monday morning and was in and out in over an hour and had a new tire because the old one was unfixable and also had my warranty service of an oil change done as well. Fast, professional and friendly!!!!

Lon Wharton

By far the easiest car buying experience I’ve ever had! Breana was very personable and helpful, and even got me a better deal than another dealership quoted me for my trade in. Levi at the the financing department was very knowledgeable and professional, and spelled out all my options very clearly, which enabled me to get the best deal within my budget range. The staff overall has a nice ‘family’ vibe, and I liked not feeling pressured into making a random purchase. I’ll absolutely be recommending any family and friends to do business with this dealer!

Alicia Dorton

We have been going here since we moved here to Vegas two years ago. Every time has been a good experience. Kevin was the one who helped us this last time. He did a great job and I appreciated that he took us to our car to make sure that everything was reset after the oil change and that there were no other issues.

Dan Melo

David in Service took care of me while I was out of town. Had unfortunate event of my back window being smashed put while my van was in long term parking. I had to get my vehicle towed to AutoNation and they took care of my van and me. I was able to enjoy my vacation and not worry about anything! When I returned they had my van ready and was like new! Thanks again AutoNation and David in Service!

Ma-li “Mally” A.

My anxiety of dealership entanglements was high because of a bad experience with ABC H. But, with Autonation Honda East, it was different. From answering the phone to signing the contract, this dealership made it all seem so effortless. The sales guys, Carlos, Gabriel; the finance managers Ty and other Carlos; were amazing. They made everything seem easy and I felt important. To be valued is more important than another sales contract. Now, I own the BMW X5 that I have always wanted. Leather interior, moon roof, spacious, comfortable chairs, the list goes on. Trust me when I say, "Autonation Honda East" is the place to trust for your next auto purchase. Call them and ask for Gabriel, you will not regret it. (5 stars, no less)

Donna P

My service rep is Kevin, he’s very informative and friendly, he makes suggestions and sees that my Honda Odyssey is well taken of, I count on him for all service on my van. The waiting area is clean and comfortable, the restrooms are well maintained and the coffee is station is back, I observed a representative wipe and clean down the area after some use.

Tylr Colt

Great service however I scheduled oil and tires for my appt and the tires have to be ordered. I also left missing a rt front hub cap that was on the car before appt. I noticed it was gone a day later. I left a message at dealership with Kevin in service and have not heard back yet. Hopefully I will and I will update the review. I really would like My Honda hubcap back. Great dealership other then the small issues. Rick

Ronna Robina

Troy Robina has always been my go to for all vehicle needs! I've been a loyal client for two decades and it's because of him. Carlos is also an Amazing finance manager and the office staff are always welcoming and nice!

Arelis Aquino

AutoNation East Las Vegas is the best car dealership in town. I felt appreciated as a customer and not rushed when asking all of my questions. This is the place to go if you want a Honda. Another good thing is that if you are a busy person (or you hate going to DMV like me) they have a someone on site that can handle the DMV paperwork for you. Kenny and the woman at the reception desk were amazing.Most of the people there seem to be pretty happy to be at work. Recommended.

deepayan pal

Excellent customer service from AutoNation Honda East Las Vegas. I showed up during closing hours without having an appointment. My car metal splash shield fell of and it was not drivable. Hrant was able to quickly fix the issue and I was back in road in less than an hour time. Thanks Hrant , you are awesome.

A.D. Altura

We purchased a 2022 Honda Ridgeline this week. I would say we had an excellent service experience throughout the whole buying process. Ken(sales person) and the crew was really helpful and they gave us the prize and interest for the truck that we want so we’re really happy for that. With the back and forth process with the managers,we think we got a great deal overall.

Elizabeth Wood

Great service!!!! Purchased a car from Carlos and I can not say enough great things about him. Quick to answer my questions, the entire process was fast, efficient, and the service was the best!!! Thank You Carlos and Autonation Honda East Las Vegas!!! You guys are the absolute best!!!!

Shing Aruguete

Someone cut into my catalytic converter on my Honda Pilot and I was told it was on backorder for about months. We were just in Vegas to drop off my son at the airport and we had to drive back to Flagstaff the next day. When my husband mentioned if there was someone the dealer knew that could help us to wield the cut together on the cuts. We were recommended a place that took care of our problem right away. Because of that, we were able to drive back to Flagstaff the next day without any more mishap!

Travis S

Kevin is the man. Had some warning lights that were popping up and he did everything he could to make sure I was taken care of today. Really appreciate his diligence. I hope the boss sees this because he truly made my week.

Adriane S.B.

Carlos (Sales) and Alex (finance) took amazing care of me! I was able to find a car in my budget and finalize everything smoothly! I've been doing business with Auto nation Honda east las vegas for over 6 years and 3 different cars! I will continue to see them! 10/10!!!

Jessica Berard

This dealership is undergoing major renovations, but despite being in one small building, they're still doing a great job! Joanne Nguyen did my sale today, and she was PHENOMENAL!!! Amazing customer service, responded super quickly to my inquiry, and got me in/out faster than ever (only took 1hr15m from start to finish). 10/10!

Drew Alexander

Not impressed. Have had multiple trips back to dealer to solve issues that should have been done before selling. I even had to pay for having tires balanced because they were so far off...leading to damaged tires that I will have to replace on my dollar.

Maxwell Damiani

I dont typically review but seeing as Carlo Z. Saved my butt and got me into a good Prius under 100k miles and only 2nd owner. Yeah I came in after an accident with my 05 Toyota Matrix got totalled. I had talked with Carlo and in a short time he had the perfect car picked out and managed to find me a lender willing to work with my hard sell of a loan. Because of his work; I am able to maintain my work and am infinitely happy with the service provided. He knows about my personal story and did everything possible to make my experience grand. I appreciate it and know he will keep up the good work.

Gregory Gonzalez

I am so glad i had such a professional in Jose Escarga!! He bought my car off me, and I never experienced anything so seamless from a dealership before. If you need to sell your car, Jose is the guy to see!! Thank you Jose!!

Jervin Halili

Kevin was an awesome service advisor. He got me in and out of the process in an easy manner. Easy to talk to and very kind. A+ to Kevin and the Autonation Honda staff.

Nestor Mejia

The process to buying the car was great. Staff was very nice, respectful and seemed very family oriented. I got a good deal and was treated very well.

Rachel Hoyt

I didn't think I would be able to get a brand new vehicle given the current market conditions, but Luis and the rest of the AutoNation team made it happen! They didn't charge any ridiculous fees or add unwanted upgrade packages onto the sticker price and they gave me a very fair value for my trade in. I couldn't be happier about my experience. Thank you Luis!!!

Patricia at Gottlebee

We bought a brand new Honda CRV a few days ago and we are very satisfied with the product and the service in that dealership. Glad we came back the following day to complete the purchase. PJ Cabello is our Sales Rep, he made sure we are comfortable while we were there and answered all our questions regarding the new car. He even took the time to call us a few days after to see how we're doing. With their 5-Star service, we will definitely recommend AutoNation Honda East Las Vegas to our friends and family.

Yari Abigail

Hran was awesome!! He has great customer service skills, seemed genuine and understanding. I felt like he tried to take care of me as a customer and kept me in the loop with my car. This was my third time coming in 3 months, I was very frustrated with this location and wanted a different service specialist. He really gave me hope with this location. I really appreciated him. Thank you Hran!!

Dash Eight

I flew in from Utah to buy a used car here and drove it home same day, very easy with no fuss. Being out-of-state, title paperwork handling time is important to me and I am happy to say that it was sent through quickly and got my car registered in record time. I'd happily buy another car from Autonation Honda East Las Vegas again in the future.

Joven C

I was wary of the dealership upon entry, I was immediately greeted by Ana Jiimenez. It was BUSY and buzzing with energy for a weekday. The place was a temporary building while theier dealership was being remodeled. I knew what I wanted, test drove, financed, and walked out within an hour. Ama was honest, not pushy, answered all my questions. Definitely will look for her on our next purcahse

Philip Gordon McLemore Jr

I spent several weeks working with several dealerships in town hoping to upgrade my Honda Ridgeline. I even looked to neighboring states as well. Due to my work schedule, I was limited in my ability to visit dealerships. Autonation’s pricing was straightforward, very fair and hassle free. In addition, I was able to get an offer for my trade-in pending an inspection was fair to KBB and other vehicle valuation websites and no attempt was made to decrease the offer. The financing process was quick and efficient as well. I have now bought a vehicle from all four Honda dealerships in Las Vegas and my experience at Autonation Honda East Las Vegas was the best and most transparent process! When looking for a Honda, go to Autonation!! Oh, I love my new Ridgeline too!!

Arijit Chowdhury

It was a very smooth experience while buying my first car from Honda AutoNation. Special shout out to Ken for all the help and support that he provided during the entire process. Really appreciate that!!

D W

Went in for drive shaft recall. The inspection took 30mins. Came back for installation when parts arrived and was in and out in 1.5 hours. Service advisor Jose V was great help.

Elena Miranda

It was fast, easy and the staff was extremely friendly. Kenny and John were helpful and helped me get a beautiful new HR-V that I’m so happy with!!! Would recommend them!

steven

Stopped in there last Saturday. We were on the way to Findlay Honda Henderson to see a preowned 2020 Pilot they had on their website. Erick greeted and helped us, but they didn't have the right type of preowned Pilot we were looking for. He showed us a new 2022 one they had just received and wasn't even in their system yet. We left at that time because we thought we'd get a better deal on that preowned one. Before we left, Erick warned us of their dealer markups. Boy was he right! That 2020 Pilot was going to be more than the new 2022 one we had just looked at. We tried to negotiate with the other dealership, but they really wouldn't budge on price. We left and called Erick and he said it was still available. We decided to go back and purchase that 2022 Pilot. Erick was waiting for us and had everything ready. Because of that, we were in and out of there quicker than expected. Thanks Erick!

gabriela peterson

The process was fast and efficient. Erick Godoy Cabrera ( Sales man) was great. He explained the process and was very knowledgeable. I would highly recommend Erick to all Ku friends and family.

Miss Brenda

Definitely recommend AutoNation Honda East. I had the privilege to be helped by Erick. He was amazing in helping me get what I was looking for. I needed a car as soon as possible and he made that possible. I got the Honda CRV EXL and I couldn’t be any happier than I am now. Thanks again for helping me get the car I wanted and needed.

Mayra Renteria

I had the best experience so far. David was friendly and respectful and answered all my questions. I had to get a shuttle back home and the driver was super friendly and funny.

Timothy Christianson

I bought a 2015 VW Passat. Best purchase of a pre-owned car I have ever gotten. From the sales to the signing the whole process went smoothly. Only issue, still waiting for a strut replacement to hold engine hood up.

Lisette Remegio

First time to purchase a car here in US and got denied for few time but Autonation Honda in Las Vegas is the best. They will give you the best vehicle that is suited on your budget and even lifestyle. Kudos Autonation Honda! ☺️😊 …

Debra Mastin

My repair experience was excellent. Kevin Christenson was my service tech, he very professional and helpful. Thank you Kevin for 5 Star service.

Pablo Guy

Kenny is an amazing, caring and dedicated seller, in fact all the staff manager, prestamist, etc, everyone jump in to help make an smooth car buy. Strongly recommend this dealer

Wendy Amosa

Took my car in for service and Charlotte was my service advisor. She was helpful, friendly and most importantly kind. Thank you Charlotte 😊.. …

Island Don

I bought a new Civic here. The sales process is what you expect. The people are pleasant here. The sales staff are ok. One negative star is due to the store looking dated, needing a remodel asap. But the high point of the entire process was the Finance Mgr., Joshua Pascual (bilingual). He was exceptionally polite and professional. You can tell he worked at Lexus before. He carries that top shelf professionalism into a non-luxury brand store. He makes you feel that you're buying a car four times the value of what you're actually buying. He made the experience extraordinary and exceptional. Thank you Joshua!!!

Marsha Manning

Nice small dealership. David Ramirez is good in the service department. Nice guy and knowledgeable. I'll be glad when they finish the construction.

Arielan Espeso

I was on my way back to phoenix when I noticed my low tire sensor activated and knowing I still have a 5 hour drive home I stopped by AutoNation Honda east Las Vegas and they accommodated my situation.After checking my tires my service advisor (Kevin Christenson) initiated contacting warranty company for my damaged tire and after 3hour I was on my way home safely travelling with a brand new tire .Great people and great service!

Gaia

Went in for a 30K service on our leased Honda Ridgeline, had service as requested, everyone was attentive, our service advisor Charlotte was communicative and professional.

Tay Barker

Fantastic service, Kevin and team got me taken care of in a few hours after walking in. Thanks a bunch! And for replacing a warranty covered part I had no idea about

Micaiah Simon (Sc00baY)

i was in a particularly precarious position in terms of my credit and my cosigner but weeks before i came into the dealership sandy made sure that i understood all my options and what i should be expecting. she treated my cosigner and i great, like she really appreciated us and she sold me a great car, the guy at the finance department was great also, really carrying a conversation and helping us understand the paperwork. i couldnt pick up the car the same day due to an insurance delay but when i was ready for it, sandy made sure to get the car washed one more time before we left the lot. it was a great experience.

Armando Garcia

Erick the sale person very professional and Carlos Burger in finance very professional too

Miriam Solorio

Kaily Killian, she is my service agent, she is great! always helpful, knowledgable, great follow up. I really like bringing my car here for the services, they do a great job.

Melissa Contreras

Kenneth Weaver is my salesman. I’ve known him professionally for two years now (11/2020). He assisted with my car lease from the very beginning—while I was still living out of state—until the end of it. Kenny is very knowledgeable which makes him (or at least should make him) an asset to Honda as a fine salesman. The whole AutoNation Honda East Las Vegas is amazing. Feels like a reliable and trustworthy family. Keep going.

Celeste Suazo

I've been a Honda customer since 2017.. My first 2017 Honda Civic I leased through the Honda location in the Northwest part of Las Vegas My 2020 Honda Civic I purchased in March of 2020 just before covid hit. AutoNation Honda East on Sahara went out of their way to order the vehicle I wanted from Phoenix, Arizona. Even though I live on the west side of town there's a location near my home but I prefer to have my vehicle serviced at AutoNation (Sahara East) Last week my car wouldn't start. Robert the service representative called to schedule an appointment for me to drop off my vehicle before I went to work the following day, a few hours later Robert called to say my Honda was ready, not only the fast service Robert provided that day, I didn't have to pay to replace my battery, he went out of his way to confirm the battery was under warranty!!! As we all know with the inflation everyone is counting their pennies.. Thank you Robert for your excellent customer service and saving me 💰💰💰

Ana De Leon

First bought my car here in the end of 2020 and the buying process went great! Got a sweet deal, now fast forward to May 2022 still getting pretty good service from the service team when I go for oil changes and other concerns. I didn’t get a solution when I brought it in one time for a random vibration when I brake & a clicking noise coming from my car, but hopefully I’ll get a solution one day. Other than that servicing my car here is pretty straight forward and detailed make sure to get an appointment!

Claudia Rodríguez

I am very happy with the service received by the dealer. From the beginning, the seller Jhony Molina and the lender Carlos from AutoNation Honda located at 1700 E Sahara Ave. Their team was very friendly and they always helped me find the vehicle I like and at a great price! Without a doubt I recommend it 100%. Good Service Nice and Cheap Cars at today's market price.

lory rodriguez

The service at Honda is amazing. Roger helped us out and answered all my questions and kept in touch with everything that was going on with my car.

Jasmine M.

I've gotten all my servicing here at Auto Nation Honda off Sarah since moving here in 2018. I've never had a problem with getting help. Yesterday's service appointment went smooth. Dropped my car off at 8:17am for scheduled work needed at 15,000 miles was out of there around 10:00am. Done and done, customer service from Robert I believe, was great! Wouldn't go anywhere else.

Clint Reagan

We had an engine light come on in the deserts of Nevada. The very next morning the dealer was able to see us first thing with out an appointment, get us into fix our belt and sensors so we could continue out trip north. They even got done with the work 2 hours earlier than anticipated. They were so helpful and great to us. Thank you.

Roderick Thompson

Tony Adair did an amazing job from the start of our communication via email to his friendly customer service and execution in person. He and Eddie Litchford were able to negotiate an offer for my vehicle higher than other offers I received, so I left accepting a deal that I was very satisfied with and knew my vehicle was worth it. I would totally recommend these guys to handle your selling experience.

Robert Knox

Bought another car from these guys! The service here never disappoints. I bought a 2014 Accord Coupe from them a couple years ago and was impressed with their sales dept and service dept. That car got totaled (safe car btw) and I bought another 2014 Accord, except this time a Touring model. Once again, great service! Thank you to Francisco and Eddie in sales, Alex in finance, and Evelyn in service. You guys are the best!!

Beulah Haley

Superb customer service anytime I go for a service appointment, I consider them quick for how busy they are most of the time.

Jacqueline Youn

Great service from a great service center. My hybrid had a bit of a melt down and I needed some help figuring out what to do. Marianna at Honda East was great to work with and she kept my updated on the status of my car. I know people tend to stay away from dealerships because they think they overcharge (I was one of those people) but, I am a convert! Honda East was thorough in figuring out what the issue was and had my back on the road in no time!

russellLV

First visit here after switching locations from a different Honda dealership in town, just came for a routine service, the waiting lobby has comfortable seating and free wifi. My service representative Kevin was very knowledgeable and answered all my questions with great detail. I was even offered a bottle of water which was great in this 100 degree heat. Overall great first experience using Autonation Honda East service center

Jacob Reid

Wow- amazing service. Brought my CRV in for a recall repair. Kevin took great pains to explain all the things they found, though he was not at all pushy about getting it done there. He expressed care and personal interest. Clearly they take pride in their work. Very detail-oriented. They even cleaned my car for free (badly needed and it looks great). I’m totally not used to this quality of service at a dealer. I highly recommend.

brandintran

Came in for an oil change, Roger was very helpful with informing me of future needs for the car.

Daniel Boyce

Very honest company. We drove 4 hours and felt like they were very honest about the car before we drive over.

mike a

I am new to Vegas and worked for a Honda dealer in Los Angeles for over 9 years delivering excellent customer service. I just experienced that same service from Jon and Levi at this dealership. They went above and beyond to make sure that I went home happy in my new Passport. See Jon in sales when you are ready for your new Honda!

이시우

ken always honest and friendliness. He is the best dealer I have ever met. Highly recommend him to buy a car. I will buy again from him buy Honda vehicle. Honest is the most important buying a car. He is the honest always.

Vegas is HOME

I have gotten two leased cars here, and have had excellent service. The staff on site are knowledgeable and helpful. Ana Jimenez helped me with my last lease. What a gem. She made everything really easy on me. My only critique is a terrible phone system. I stopped coming here for a year and a half. When I tried to reach the service department, the phone would ring and ring and ring. I could hear it rolling over. I got hung up on or got a voice mailbox where I'd leave messages and not get them responded to. It also happened with my recent lease as well. Not everything can be handled via the website. Please fix this. I mentioned this to multiple staff. It is my only frustration with this location.

Justine Cathey

Kayla K. was so wonderful! Super friendly, accommodating and very Thorough! She made the process smooth and easy. Troy was also helpful and inviting.

Kenny Cohen

I was greeted promptly at AutoNation Honda. My service advisor, Roberto Calvario, came out promptly to address my issues. My car was serviced efficiently and in a timely manner.

Paolo Nucum

Great service. Gabriel helped me find a car within my budget and needs for my first family vehicle and Levi, in financing, made finalizing the process a breeze.

Domenic Tate

Recently took my car in to get a scheduled check, Robert was my Rep and he was super helpful and had great energy that man needs a raise ! The turnaround time of me dropping my car off and getting it back was fast and efficient didn’t , even got my car washed without asking !

Jeremy C

my service went longer than expected, but I was notified by my service agent of the problem right away. A great place to get your honda serviced. Everything went smooth even on that bust day

Yaibaman X

Its rare meeting someone so kind and genuine they leave a lasting impression every time you see them. Its bizarre to meet two at the same time. Thank you Keith and Sebastian for the bizzare experiences I’ll see you 3000 miles from now.

TheBryMan Malabanan

Honda Autonation’s service department is superb! Great service, friendly, honest, and helpful! Roger made my visit very comfortable and easy.

Carlos Austria

KAYLA from the service department is very professional, knowledgeable and helpful! She took care of my Pilot's scheduled service pleasantly and listened to my concern regarding the plastic pieces protection for my back seats. Thanks again!

Theresa Barber

I’m not gone lie I thought there was goin to be some type of issues but it went smooth. May took a little while but granted i didn’t make an appointment just walked in and few hours later drove home… Thank you AutoNation

Robert Pearson

Louis was my sales person. He was one of the coolest guys I’ve ever done business with. All of his promises were kept, everything fully transparent and just overall great guy. 3 weeks after buying the car he still answers and handles a few issues that’s came up, which you don’t see very often. Thanks autonation Honda for the dope car and best experience. Also big shout out for not increasing the MSRP Like stupid Toyota tried! #teamhonda

Cesar G

Inquired about a new Honda Accord sport and was reached out less than 20 minutes for an out the door price. Was told the car I was interested was no longer available due to someone purchasing. However I was informed I can do a deposit on another car that was coming. 1 hour later yesenia called back again saying the car was available due to the last deal not going through. I immediately went as soon as I can. Went to go on a test drive and needed up buying the car for a good price with no bs dealer markup. Yesenia was very helpful through the whole process. As well as the finance manager who went over my rate and gave me a better rate than expected. Overall experience was extremely great! Only complaint is how long the process was due to my last second decision on heading over unprepared. So if you find a deal be sure to set the expectation of being there for hours. Thank you again to the good people at Honda east for the great experience!

stephen monteverde

Brought my Rav 4 in for service. I was welcomed with a amazing greeting. I explained my brake is on. The took care of me in no time. Thanks to Gaberial Charlotte and the team. All I can say is Thank you.

Minhquang Nguyen

Excellent service. Quick and fast. Very nice rep easy to talk to. Only place I would go to buy/service my Honda

Larry Coffey

It was the best buying experience I have had yet. I was able to research their cars online, received a quote nicely lower than MSRP and was able to reserve the car. Went to the dealer to test drive it, they had already pulled it up front for me. and then signed the papers. My salesman, Terry Singer, helped me find insurance, took time to show and demonstrate all of the cars features, he helped synch my phone with the car and then he drove the car to my home later that evening. I highly recommend buying from AutoNation on Sahara and Terry Singer. If you do buy a car from them, please let them know I referred you.

Anna Kamin

I have entrusted AutoNation Honda on East Sahara for ten years to care for my vehicle. My high standards are always met and often AutoNation exceeds my expectations. I am consistently impressed by the service rendered from Vincent over the years, and now in addition, Roberto as he takes a lead in the Service Department. Communication is excellent, clear and respectful. These gentlemen take pride in their work. Thank you to the mechanics that keep me and my family safely traveling. Without them and their expertise, our world would come to a halt. I feel welcome and rest-assured knowing my vehicle is in good hands at this AutoNation location.

Claudine McKay

Beginning to end, my experience with Autonation Honda East Las Vegas was flawless! The associates I worked with, Ken Schwartz and Yesenia kept me informed through the buying process. I placed my order around the 17th of July. My vehicle was scheduled to arrive at the dealership at month end or 1st week of August. Lucky for me, my vehicle arrived three days before end of July. Since I did no have transportation, the finance manager and sales associate delivered the vehicle to my house where all the documents were signed and payment was made. I have never had such a smooth transaction buying a car. Autonation did what the promised they would do and went beyond! Thank you, Autonation Honda, and thank you for the helpful and knowledgeable associates. You are truly a FIVE STAR dealer and deserving of this title!

Dylan Smith

Very efficient and friendly. Helps you get the car you want and get out of there quick ! Leon is definitely the best to go to. He helps tremendously

Jeffrey Gilliland

I'm not sure how urgent these repairs were, but they did make us a skelton key so we could pick the car up after the dealership was closed. I with the steering wheel didn't make a "Clunk" now when we turn the wheel to the right...

Jeff Kiwanuka

Luis was personable, engaging, and attentive. I would buy a car from him next time we are in need. He gets customer service.

Maria Mendoza

I was helped by Gabriel. He was very helpful in the process to get my new car. I will recommend to friends to visit here for their car needs.

Chris & Jade Rovira

Brianna and Carlos were absolutely great! Loved this dealership and will recommend to everyone! Thank you Auto Nation Honda!!

Miriam Villatoro

I made an appointment they service my truck in the next hour, service advisor Kevin friendly and helped me with the service and with a recall that was needed and I didn't know about, and plus check on the service I was passed and we did it, I recommend Honda AutoNation the professionalism of the personal at front is a plus, advisor 4740 Kevin Christenson, I am really happy to have them for my service from now on.

Joseph LaBlanc

Hopefully I don’t forget anyone that helped me. But Eric, Levi, Ray, Carlos, and Breana all superful helpful. Great dealership, great team, will buy from again.

Roger Abercrombie

I ran into Jose Escarcega and I'm telling you he is be far the best Car Salesman Professional I have ever meet!!! If you need anything go to him hands down!

Michael Trono

Great service from Autonation Honda East! Thanks for getting me set up and easy and no problems! Kayla has been awesome every single time I come to the service center. Super helpful and very easy to work with. I've asked some tough questions and she always explains everything perfectly. Edit - Once again, Kayla was a gift in my day. Showed up with a DEAD dead battery and she had me up and running again in just a few minutes. Also gave me a quick inspection of the systems & tires, and took it through the wash! Thank you!

Stacy Gray

They were down to earth people who offered us a number of choices as far as payments go...and have continued to check in on us even after the sale.

Mike Morgan

Juan Huezo at the E. Sahara location was extremely patient and knowledgeable when I had questions about repairs for my vehicle and I was able to get the needed repairs that same day!

Juan Barreras

One of the best experiences I've had in buying a car. I went in and met with Jorge who I was emailing back and forth regarding the specific car that I wanted to buy. Then I met Matthew who took me for my test drive. Matthew had a great attitude and was very knowledgeable. It didn't even feel like I was buying a car. They were not like the previous dealer who all they wanted was to rip me off. Then I met with the sales mange Ed who had a great welcoming attitude and I got in and out so satisfied with my new car. I highly recommend them!!!

Ananda Seeker

Kenneth was such an exceptional professional and helped me make the best decision in getting into such a great new car!

Jerry Ries

Honda East service center is top notch. Roberto is definitely an asset to Honda East. Keep up the good work !!

Troy Manke

Kevin was my service rep he was very professional and informative regarding the issues my company vehicle was having.

Fuentes

I have been coming to this location for years to service my vehicle and David Ramirez is an honest straight to the point service agent that never fails me.

Krystal D

Always very pleasant and helpful when I go. Will suggest things needed but are not pushy with the services. Not too bad of a wait considering.

Tami Morgan

Vince the Service manager is the Best! He is always kind and helpful.. He has always exceeded Excellent Customer Service. I went in for my transmission and Kayla was right there to help. My appointment was at 2:15 they were able to get me in a little earlier and done within an hour. I have had my car serviced there off and on since I bought my car in 2013. I highly recommend there location on East Sahara. Tami M.

Nick Swaving

Ken Schwartz is a great sales man and overall great guy. I came here after going to a few other dealerships looking for a used car, this dealership gave me a fair deal and Ken knows how to talk to people so that made it easier. I am overall a happy customer of AutoNation Honda thank you for getting me my family car!

Jennifer AlLee

Everybody at AutoNation Honda East was great to work with. Jose took time going over many different options and helped us find the vehicle that was perfect for us. The financing process was very easy, too. I've had my current Honda serviced at Honda East for years and have always been very happy there, so I wasn't surprised at all with the buying experience. We are a very happy two-Honda family.

Kevan Hammer

Kevin was great and was able to get my car done by the time i needed it

Roger

The people at AN are really considerate when it comes to their customers. Ariel at the service department was really honest and helpful when it came to fixing a flat tire. At other tire stores, I was told I need to change all four tires (because of one flat tire), but Ariel ensured I only needed to change that one tire, since the other tires' were not as worn down as the other tire shops insisted. So, they really are not trying to rip you off, which is something anyone can appreciate.

Alex Amor

What a great experience! Jon was great to work with. He never made us feel pressured to buy and never tried to upsell us on anything. We were coming from out of state, so he even made sure we were qualified with the rate we were looking for before we travelled to Vegas to get the car. All in all, the service was amazing and the prices were the lowest around.

Lundgren Escarate

Very satisfied with my car buying experience here. They made the process very easy and also helped get the best deal possible. Yesenia, the sales associate who assisted us, was incredible, she did an amazing job getting us taken care and made sure we had everything we needed. I will definitely be doing business again here.

Kerry O'Brien

We were looking for a new Accord Hybrid, and had tried to contact all the dealers in Las Vegas. Ken at AutoNation Honda East was the first, and for a while the only person to respond. He was quick with good answers to our questions and helped us reserve an inbound car that met our requirements. In the office, we were treated very professionally and kindly by all the people involved: the one who greeted us, Ken Schwartz, and both of the gentlemen in the Finance department. In the past, purchasing a new car had always been a relatively unpleasant experience with other dealers. At AutoNation Honda East, it was a thoroughly enjoyable - and painless - experience!

Cade Marquez

Coming here I was in a serious bad mood due to having a issue with a different Honda dealer, so I called Andres who took the time to reach out to me that they will be having a few Accord 2.0t which I wanted, called him and said “I’ll be coming to the dealer” he took his time to talk to me and get to know me and dedicated his time to help me with the paperwork. I will be honest I was sitting in the dealer for a great few hours but what Andres did was by far the best salesman I’ve had, got me approved for a brand new 2021 Accord 2.0t with 0 miles I was shocked and couldn’t believe this was happening with amazing benefits and a decent payment. If anyone were to ask me where is the best place to get a new or used car I will send them to AutoNation Honda East Las Vegas, with Andres and Kenny I felt royalty, respected, and they both did a great job checking on me while I was waiting for the paperwork to be processed by the banks not going to lie they are both great guys in my experience with this dealership.

G Vazquez

Great service, the sales team and financial support. I love this place

Angelina Jones

Shout out to my technician Ariel for giving superior service. I called with a concern and immediately he said, bring your car on in, we will take care of you. So I went on down, they fixed what was wrong. He had me in and out all within an hour. He was kind, meticulous, and friendly. It's people like you that make autonation feel like family. Keep up the good work!

Jonothan Gonzalez

Been getting my car service here for the past 3 years and the whole team is always helpful! I was very well pleased with the great service. David was professional and nice . Answered all my questions with patience and always tries to get my car out the fasted they can!

Thomas Bechtel

Great place. Ken Schwartz was outstanding. Drove the Ridgeline but didn't purchase. The price was a bit higher than I wanted to pay. They did provide me with a good offer on my vehicle though. Not sure of my next steps.

Carlos de Leon

Since i step out of my car in the dealer Kayla provided me with the best customer service there is she’s good about explaining every question i had and with the best attitude please make sure passed this along to Kayla she deserve to know she does a good job and because of that I’ll comeback and i forgot the name of the girl that help me en de service desk which she make my experience better she provide me with water I didn’t ask for it but she was kind enough all was good thank you and i am so happy with my Honda Accord sport 2.0 T 2020

janae mcgiboney

Overall always a pleasurable experience getting my car serviced at the Honda east location. Robert is great, always providing solutions and going above and beyond to provide great service. I was also given a driver to take me home and pick me back up to take me to the dealership while my car was being worked on. Definitely will be back and always recommend them.

Christine Burton

Went recently into the service department for the first time,with a problem with my seat belt on a 2015 Honda Civic. I did not have a appointment,but was accommodated by the service department. Could not say enough how they conducted themselves and the service provided.Absolutely exceptional customer service. Will not be back,but will certainly refer to my friends. Thankyou on a job WELL DONE!!

Milenia Silver

I had a great experience with Ariel Barbon. I went in for an oil change. He did an excellent job. They had great customer service by answering all the questions we asked. We are very happy and satisfied with his service. Thank you Honda.

William Ayala

Service is really good 👍 and the only reason I give them a 4 start is because of the waiting time, even with appointment the wait was over 2 hours …

Jennifer Swain

I called and made an appointment for a power steering flush and a brake check for my older Honda. My technician David was very helpful and communicated throughout. I ended up needing work on front and back brakes and a drive belt, but they still got it done very quickly, same day. And I used the shuttle service to go to and from my house, very convenient and much nicer than sitting for several hours. Brandon and Nichole were both friendly and great drivers. I will definitely use this location again.

Scott Irving

During each service visit I’m always taken care of by Kevin. His expertise and way of detailing all services that were done makes it so easy for one to understand. I also appreciate his way of describing what future maintenance I may be looking at in the coming months. Thank you Kevin for always being so helpful I look forward to all my future visits!

Joana Castro

Very helpful and great customer service from start to finish and every time I go for my car service!

Kristie Lazenberry

very friendly and professional! The autonation team rocks and I would recommend autonation to other car buyers.

Jessica Piedra

I love this Autonation Honda! They actually help you out. And every time I come do my services they get my car on point. Costomer service always on point. Very professional and friendly techs. This will always be my go to dealership wether it’s at sales or service. 10/10 recommended!

Mariza Morales

Kevin was amazing he told me the process and the costs before working on my car. He called me told me what's wrong and when I did my pick up it wasn't awkward silence he kept a conversation. He did amazing.

Monica Gonzales

My service advisor, Kevin Christianson, was great. I give him five stars.

SLEVIN !

I had went to Tobin Kia the day before I went to autonation Honda East. I couldn't get the deals I wanted so I went home and I started looking up different Dealerships. I made a phone call 10 minutes before 9 PM and Luis the Internet salesman Surprisingly he answered the phone. I began to ask him about his particular vehicle he actually put me on hold and actually went out to the yard and verified that they had the vehicle I wanted. I told them that I would be in the following morning and that I would buy the vehicle just because he answered the phone. Please keep in mind that at this time interest rates were starting to rise and I knew I wasn't always going to get the best deal but it was a necessity. Good after Luis catered to my needs I need and we started the financial process mental process everything was so smooth. Even going through the financing portion they helped me with my interest rate and got me way lower than the national average. So far they have been absolutely amazing and I suggest everybody goes and buys a vehicle from Luis.

afton ditingo

We were in the market for a brand new Honda Odyssey. I inquired about one that they had incoming and Yesenia reached out to help us reserve it. She kept us in the loop while it was in route. Upon meeting her and the rest of the team she was wonderful to work with. Everyone else was extremely friendly as well. Even after buying the vehicle she has been checking in to make sure we’re understanding everything okay and has reminded us that if we ever have questions don’t hesitate to reach out.

Laura Lara

Had a great experience with Juan my sales guy. Also, Carlos was awesome in the finance department. I am very satisfied with my purchase. I walked in and drove off with a new car!!!!

Laura Smith

After looking at two other Honda dealers in Las Vegas and Henderson we went to Auto Nation Honda located in Las Vegas. We were greeted by Michael Thurman Sr Jr.. He sincerely listened to what I was interested in and genuinely wanted to make it happen. And he did!! I leased a 2018 Honda Civic and I love it!! Everyone who helped us --Michael, Carlos Burger, Frederick Hensley and Joanne Nguyen were all patient and helpful. Michael was extraordinary in his offer if I needed any help after I was home~ just call him anytime and he would return my call and help me to show HIS appreciation in this sale. WoW! Who does that??!! Thank you Auto Nation Honda!!!

Miriam Garcia

These guys go above and beyond, I was very impressed with the customer service, and the service that they performed to my vehicle.

John Canton

I needed a relay for my car. They told me they had to order one and that it would take a couple days. One of the gentleman went above and beyond to find one for me to take with me that day. Thank you for helping me out 🤙 …

Antonio Spina

To be truthful, went into Autonation Honda East with low expectations because of past experiences in other places. However, I was completely blown away with the professionalism and hard work put by Leon Humphries and his team! They were able to exceed my expectations and got me a truck of my dreams! Could not be any more grateful for this team! They are truly one of, if not, the best teams in the Vegas area! Would recommend anyone to Leon and his team! Thank you!

Susannah Buckley

I have always had excellent service at Auto Nation Honda as a loyal customer since 2013. I appreciate that Vincent, the service manager, takes time with the customers and listens to their concerns. He is caring and is honest. My service rep., David, communicates with me throughout my service and I’m SO happy the shuttle service is back! Donald, the driver, picked me up and dropped me off. Door to door service! My Accord is awesome but I plan on buying another from them soon.

Praveen Hangawatte

Everyone at Autonation Honda East was great! Joanne Nguyen and Carlos Burgur were professional and courteous. They answered all of our questions clearly and did not try to confuse us with jargon or add hidden fees like other dealerships. I highly recommend Autonation East and will definitely continue doing business with them in the future!

peter Cartwright

Very friendly staff and very easy to deal with. Best dealer I've dealt with in years.

Tammy Naifeh

Ana, Brianna worked hard too find us the right car. Never a dull moment at East Auto Nation 🤗 …

Jonathan W

Autonation Honda had great customer service and a wide selection of used vehicles. I was happy that I got the car I wanted at a great price.

Rayana Newsom

Leon Humphries was very informative and the entire process was seamless. I would highly recommend asking for him!!

Mario Alansalon

Since 2016, I've been taking our Hondas to AutoNation Honda East Sahara. I usually request for Service Advisor Roger but learned Roger is no longer at AutoNation E Sahara Honda. I met Hrant for the first time (7/29/22) and was pleased with his honesty and no 'hard-selling' approach. I recommend Hrant and will continue to request him for my future Honda service. Good job Hrant!

Lin Nein

I had an excellent experience with AutoNation and Ed the sales guy. I highly recommend these guys to purchase a car from, no pressure, they take their time with you. The payment for lease they quoted me via e-mail was almost exact.I love my Honda CRV. I highly recommend these guys.

TheCommish

When things go awry, That's when you find out,, When dealing with people,, sometimes things don't always go as well as you might expect they should. I found out what the folks at Honda East AutoNation are about. I purchased a Honda Ridgeline from them and found out that they are serious about making customers and keeping customers satisfied and happy. There was an issue with having a MoonRoof Visor installed and it seemed every little thing fell through the cracks and I was not at all confident about this Dealership's ability to instill confidence that work can be done to perfection as if a perfectionist was doing it to their own car or truck. Anyway, I didn't panic and boo-hoo about things. I know sometimes things just don't go right. So when as expected, my Salesman made contact to see how things were going and if I had any questions about this new rolling computer, I was able to honestly let him know what transpired. I listed every step and although I didn't really expect it, he escalated the issue which triggered a call from the Manager, Eric, to hear from me personally. Well, Eric wasn't happy and insisted on making it up to me which HE DID. I won't mention the specifics because every situation warrants special individualized attention. I FOUND OUT that the folks at Honda East AutoNation are customer oriented from the bottom up! Thanks to the Team at AutoNation for making a satisfied customer out of me which I expect to continue. I hope it's the same for you too! Advice; be nice and know you are dealing with people who are trying to make a living. You'll find out soon enough just how these people want to make that living and what these people are all about. I have learned that the management at Honda East really do have an open door policy.

Zelda Henderson

He was polite and friendly took good care of all my concerns regarding the my concerns and got my car back at reasonable time thank you Honda

Donna Johnson

Honda East is five stars the service is top notch they get me in and out quickly and great customer service shout out to Vincent and Jose in the service department and Kenny in the sales department 🙂 …

Heather Nobles

Jose and Jocelyn were great! Professional, friendly and attentive. Thank you!

Rebekah Black

Autonation Honda East offers the best customer service and care for your vehicle. Most of all they're trustworthy and don't try to scam you into unneeded repairs (speaking from experience). David is great rep. I will request him every time. Thank you guys for being the best at what you do. I know when I drive away, my car is in tip top shape.

Shellie-Ann Krajnak

Friendly service. Used maintenance plan. Car washed! Agent made sure I was safe driving away through construction!

Jose A Jimenez

Very nice and fast. I was treated with respect and the work was completely done accurately. Thank you very mucho.

Adrian Narag

Brought my 2016 Honda Odyssey for an oil change and brake/rotor service on 4/16...excellent service! Danny was super friendly and helpful. Very informative on what needed to be done. Felt confident about my vehicle after leaving. While waiting, we also spoke to a financial advisor (sorry forgot your name but he was also friendly and super helpful). Also spoke to a few sales rep, they were alright, nice at the beginning then disappears. Anyways, the service department is awesome!

Maria Barajas

I’ve been coming to get my car service here since 2017. Staff is friendly and always keep you posted on updates with your car. I did have an incident where the service that was completed on my car was not good. I returned back to the dealership and they fixed it right away. During and after Covid services where taking a little bit longer than expected but they try to get you out the door as soon as possible. Overall I would recommend!

Gary Worrell

The appointment was easy to make. The staff took the car back to service right in time. The new temporary waiting room is nicer and larger than the previous permanent one. As far as snacks and sodas, their waiting room offers nothing but coffee, powdered milk, and water. The service was completed on time. There is a lack of written documentation as to their findings.

Mike Tomaski

I would choose Kevin to assist you. The guy was great. He really kept it real and was knowledgeable.

Barbara Seibert

Been having my Hondas serviced here for over 20 years, drive from out of town to do so. Kayla always takes great care of me & always with a smile! Thank you.

Uzbek Food Las Vegas

Robin and Yesenia, I appreciate your care and professionalism. We got a family car above and beyond our expectations at affordable price Sincere and result oriented, no pushing, no hidden fees, no tricks. I HIGHLY RECOMMEND!

Gayle Kilgore

Luis was a great salesman!!! He was very responsive and understanding to every question we had. This place is a great place to buy a car. There’s no mark up on the brand new cars and they’re up front and honest with you.

Tara Shallenberger

I have great stuff with this place.......and not so great stuff with AutoNation. They picked me up from the airport and stayed open late so we could get paperwork done that night and leave early in the morning which was amazing. On the other hand, sold me a car which they told me was in "perfect, garage kept condition..... the night we got there saw the front spoiler was broken and looked like it needed reattached to the bumpers and when we got it home found out the bumper (underneath the front spoiler) was cracked and broken and needed replaced.

scott rubenstein

An incredible car buying experience. We were treated as if we were family. From Ken Schwartz our salesman to Alex in finance I couldn't imagine going anywhere else. I have known that Autonation is a fantastic place to look for a car and purchase one, but Autonation Honda East in Las Vegas is the best. Thank you Ken and Alex for everything along with all the other staff. Before we drove our new car away Ken went over everything in the car to make sure we were fully aware of how everything works and made sure we were fully satisfied new Honda CR V will definitely have all of it's servicing done at your service department also.

Elda Huerta

Jose escarcega was a wonderful person to Work with he was very patient with me while he was buying my car thank you so much for helping me !

Phil Platko

Sales team reached out, helped me how I wanted to be helped, didn't over talk, we're very professional and helpful. as a sales person myself, I totally enjoyed Luis and Andres! Highly recommend contacting them for honest inquiries or purchases. Finance-Jide Alexander Concepcion was easy to talk to and upfront about all items financial! Sales manager- Jocelyn Briones, help out a lot. Very patient!! by far one of the best car dealerships I've bought from.. no one in Vegas or Arizona were this awesome!

Brent Smith

Showed early for my appointment, that didn't matter, they got my car started right away! Very nice staff and fast service. They were not pushy on anything and I felt very comfortable. I will take my car there again when I am visiting Vegas. Thank you

Deborah Lien

I went to AutoNation not knowing what to expect. The salespeople were friendly & for the most part very knowledgeable. The process moved very quickly from the appraisal for my car to signing the paperwork for the new car. My only complaint is that I was misinformed about the actual payment amount for the new car (by the 1 salesperson) & secondly, I signed the paperwork & drove the car home without final approval for financing. However, I felt confident about the financing after speaking with the finance director. I would definitely recommend AutoNation Honda East Las Vegas to anyone looking to buy a new or used car.

Victoria Eagan

In a time when every dealership is absolutely taking advantage of the shortage of new vehicles on the market due to the chip issues, this one is not. Honestly, transparency, and a fair deal, in a challenging market is what has won me over as a customer that will recommend them time and time again. They realize that creating a lasting customer is far more important and valuable than burning everyone in the temporary market to jump on a crisis. Ask for Leon, he was great.

robert C

They took great care of my car, addresses all the issues I had and explained every part of the process. Robert did an amazing job, would recommend him every time!

Genevieve Pineda

With the shortage of vehicles in the market, Troy Robina made it extremely easy for me to find the exact car I wanted! He provided a genuine and easy experience throughout the sales process, and really listened to what I was saying. Thank you Troy!!!

Kristina Dreswick

They are awesome they will go the extra mile to help you and they gave me 10 free oil changes with my new car!

Erk Fleming

Roger always has excellent customer service. He always gives very informative information on what your car needs an when it'll be finished. It's always a 10 star experience working with the team.

Ely Cortez

APPOINMENTS very much recommended but walk ins can happen. It was currently being renovated at the time but STILL very easy to find the service center with all their directing signs. I just needed a look at my bent rim to see if they can fix it along with a new tire, and they were capable. Everything could have been done same day. You can wait in their lobby or leave your car.

Dave E

I found our car on the internet and sent my request to see if it was still available. Our salesperson was Yesenia and she was very helpful from the start to the finish of our purchase. Their price was better than other dealers that I found with cars with more miles. We are very happy with our purchase and would recommend AutoNation Honda East Las Vegas and Salesperson Yesenia to everyone !!!!

Indira Lopez

I love coming to this dealership! I am always treated so respectfully. Each one of the employees are so awesome, you can tell every employee is always in a good mode. They make you feel welcome. Always with a simile, specially the service department. Those guys are so nice! Good job to each one of them, always appreciated.

Brian Allard

Just Bought a 2022 Honda Accord with the help of Kenny Weaver. Really great straight to the point rep. I'm in sales myself and the expirience was very smooth and professional. They helped me get the interest rate I was wanting. I left with 100% satisfaction. Thanks guys!

Heather Pushard

So I bought a gorgeous car without viewing or test driving it and the staff was absolutely amazing. The process was simple and didn't take as long as I thought it would. Five stars to everyone there!!

Rebekah Black

David at AN Honda East always provides outstanding service, going above and beyond to make sure I keep my Honda in tip-top shape. His service recommendations have been invaluable! There's a sale running right now so if you haven't taken care of some much needed service get it done now. I saved at least $50 on transmission service.

Lidia Segovia

On my way to Las Vegas from LA, my car had an issue about 20 mins before arriving to LV. It was minor but needed to be fixed ASAP because there’s no way I could drive on the freeway. I took my car in and was expecting my car to be there all day and cost me an arm and a leg. I was shocked and relieved that my car was fix in less than 2 hours, but I was even more relieved that it did not cost me a lot. The cost did not affect my budget at all. On top, Ariel was not only friendly, he was so helpful and honest. I do not live in LV, but I super recommend this place. Again Ariel, thank you for your super kind customer service!! I made it back to LA, no problem with my car!!!!!!!!

Shannon James

Ariel, in service, did an amazing job on my vehicle. I bought a used Odyssey earlier this year and I learned that this was the same place my vehicle had been serviced. I had brought it in because the low light had come on and it made me nervous. Ariel had my vehicle checked out and assured me there were no issues with the engine or transmission. He even recommended future services to maintain the vehicle integrity. Will definitely visit again!

Steve D

I don't usually go to this dealer, but my regular dealership(Honda west) & back up location wouldn't even pick up the phone let alone set an appointment for me. Auto nation not only answered the phone with a real person on the other end, but they accommodated me short notice with 2 cars not just one.They knocked them out with no problem and the wait time was not too bad. I have multiple vehicles that get regularly serviced so they will be my go-to from now on! Decent customer service is getting scarce these days, AutoNation seems to have remembered that the customer is who keeps them in business. Thank you !

Charlton Narayan

Very happy with Robert he was my service advisor also great communication

Jennifer Doll

I bought my Odyssey new in 2013 and have traveled across the country (from the midwest ever since). AutoNation Honda East Las Vegas is the only Honda dealership I trust with my van when I am in Vegas. They have been there for me for many years now. The customer service is excellent. Every time I am there I am treated with the utmost respect and honesty. I want to take and send a thank you Robert and Keith for all their help.

VegasRich73

Outstanding service and attention to detail. Kevin Christenson helped me this time and did a phenomenal job handling the issue my vehicle had. Even with the renovation, the service department a way while remains effective and efficient. Thanks as always for a job well done, and thanks to Kevin for his outstanding service and attention during my visit.

Thelma Fernandez

Excellent service by every employee. Everyone was polite, helpful knowledgeable and very accommodating. Kevin was very thorough with details of services done to my car. He has a great attitude and personality and overall excellent in what he is doing. He is an asset to your company.

rick harris

Went in for an oil filter and oil change. The customer waiting area was comfortable while the vehicle was serviced. A number of safety checks were also completed like tire wear and battery check. Tires were fine however the service rep took the time to explain in detail the wear limit stages and the appropriate actions to take whenever a wear limit is reached. Overall, a good first time experience with Autonation Honda East Las Vegas,

Victors Vault

Dealership is great. Staff was friendly and helpful. My only complaint was finding parts to fit my car. I supposed all dealerships had plenty of stock for their own vehicles. But that wasn’t the case. However once the part arrived, the staff was quick to fix the problem. I’m happy overall with the service.

Henry Morales

Great job on my car service. Kayla was excellent and super friendly. Even though I came without an appointment, they took care of me and my car in a reasonable amount of time, and also got a free car wash. Thank You!

Omar Elizondo

The staff were very helpful during the process of trading my car in for a new Civic Si. My salesman Andres was awesome enough to give me a quick refresher on manual which helped me a lot. Jude also explained the financial side in an easy to understand way which made everything much clearer to me.

Quetta Boyd

Hrant Galstyan is kind and Informative, he did a great job in explaining to me what was going with my car and how to deal with it by prioritizing hat was most important to be checked first. I really appreciated him and my experience

Judi Diaz

We had a great experience over the weekend at AutoNation Honda East. Paul John was very professional, great personality and friendly that you will feel at ease with him, he was very detailed on showing us the best features of the cars and help us compare and decide which car to choose. Also had an excellent, fast and smooth transaction with the finance manager, Jude Alex Concepcion. He was able to give us the best price and warranty option there is. Great customer service!! We definitely recommend!

Rocky Balboa

Fast friendly courteous they did a great job will definitely go back Ariel the service advisor is great awesome job really happy with the work done on my vehicle....

Kaitlyn Eileen (Kaitlyn)

I can’t say enough good things about this dealership!!! They really have the best interests of everyone in place by putting the price up on their inventory and not fluctuating. The culture of this place is something totally different than every other dealership in town I had been to. It was the ideal car buying experience and it was nice to be able to enjoy the experience without being viewed as an easy target for a higher price by the sales team. Who wants to have to continue to go back n forth about a vehicle based upon the dealership’s perception of what you’re willing to pay for the vehicle-profiling for profit. NEVER AGAIN!!!! I will always recommend AutoNation Honda East and can’t wait to get another one!!! Even the service department is so friendly and informative, Shayla is the best! I’m so grateful for her assistance with getting my maintenance done this week!

Leslie Adderson

Andres Solano was the best sales person. He was so knowledgeable and helpful. I was going to begin commuting an hour away and needed to trade in my car for a hybrid. I reached out online about a particular car and he emailed and called me right away. We set up a test time a day later and I walked out with a new Honda Insight about an hour after I walked in. They not only paid me more for my trade in than other popular online car sites quoted but made it effortless. It was probably one of the quickest and most satisfying car buying experiences I’ve had thanks to Andres and the rest of the team. A couple of years ago my son also bought a car from this dealership and had a similarly great experience.

Jesus CASILLAS

I bought car one week ago and my sales person was Sandra and Ken and they help me get loan with my credit was not good they were helpful with me I give them five star On 9-27-2022 I took my 2014 Honda Odyssey for service I was treated with good customer service from my service advisor Kayla. Kayla is best service advisor she did pressure me for anything I will taking my vehicle back to her and Autonation Honda

Starr Knight

Kayla is my service advisor she's great, got my car in & out in one day for ac repair. I've been a customer of Autonation since 2004 when it was desert Honda, no complaints!

Noevia Pelaez

Entire staff is amazing here!! I’ve been a costumer since 2008!! I bring my cars for full service and I’ve never been disappointed. Supper fast and easy to schedule appointments. Robert from service department is great. Vincent V. Service department Director is supper friendly and helpful as well. Thank you East Honda for all your great costumer service!! See ya next time.

Wilson Cruz

Great customer service at this dealership Erik sales person and Carlos at finance exceptional service 👏 …

Mon Anteza

I made an appointment at AutoNation Honda East as my Honda Civic showed signs of hard/ intermittent starting, just happened during this week. Roberto who attended to this problem advised me to test the Battery first before proceeding further. When the test result came out, he said that battery really needed replacement so he offered me with lifetime warranty - though it was quite expensive for me. When it was done, he surprised me by giving me a generous discount which no one would ever expected- well done Roberto! Keep it up so that many more Loyal Honda Owners like me will trust you for such professional and quick customer service! So, if you're having any car troubles, look for none other than Roberto if he happens to be around to guarantee your peace of mind and worthy visit. Thanks again to you and your crew - hope you'll be available during my next Change Oil Service - have a wonderful weekend!

vegassmokey belcher (amon belcher)

bought a car it was great salesman was great if u go ask for kenny weaver

Lucero Almada Leyva

Erick and Carlos are the best . They always listen to your needs and help you out in anyway they can . They always make it easy for us to get a car :)

Jon Gab

My service advisor was very courteous , and helpful. Explained everything that I needed to know and what would be recommended on my vehicle. Although the wait time was long due to being under staffed , I believe it was out of their control. This was minor to me. All in all I had a good experience and recommend people having their vehicles serviced here.

Dave Conti

My recent visit to the service dept was great. I made an appointment beforehand and when I showed up they were ready for me. We discussed what I needed and left for awhile. I received a call in a few hours and was told my car was ready. There was no upsell or shady business. Just the cost, which was very close to the estimate and that's that. 10/10 would take my car here again.

Julian Senda

During my visits there, the staff were extremely helpful and kind. When first looking into buying a vehicle Yessenia went above and beyond and showed me all the best options for me when decided how to purchase/finance the car. Alex was very helpful and sweet when going over all the paper work for the vehicle. Andres also demonstrated a great positive attitude when I finally went to pick up the vehicle.

Laura Gonzales

Left the dealer after tire rotation with "low tire pressure" warning on my dash that was not there when I brought in the vehicle.

Michelle Dunne

Ken and Alex handled the process very well and were professional. Everything went as planned and we received the vehicle we wanted.

Patricia Dillanes

Loved the customer service !! I love my car !

Charles Lin

Kayla was very professional throughout the entire service process with timely communication and attention to detail to the address issue. I highly recommend connecting her.

Taylor Brooks

I can honestly say I had the best experience here. As a first time buyer I had no idea what I was doing and they explained everything along the way. I highly recommend buying a car here. Ask for Luis. He was the best.

Rae Castillo

It never fails that I always get the best service when dropping off and picking up my car. Everyone is so nice and helpful, especially Kayla. She always walks me through everything in detail. However the only downside is that when I pick up my car my tires always make a noise that it didn’t make before and I always have to go back. Aside from that everything else is great.

Maribel Ochoa

I have had great experiences with each and every employee. Everyone has gone above and beyond to try to fix any of my car issues. Robert was truly helpful and gracious. He consistently answered my questions and my phone calls. Thank you for getting my car taken care of in a very quick manner

Maysi Suksomboon

ANDRES SOLANO & KENNY were absolutely amazing! I have been to many car dealerships and my honest truth is - this one is NOT sleazy at all. Andres has only been here for 6-7 months and he's quite young, but he presents himself in such a mature and formal manner. Both him and Kenny were super kind, super honest, and they make you feel comfortable. Andres did not bully me into purchasing anything I didn't want or couldn't afford. He took the time to listen and understand my goals walking into this dealership and took the time to present honest information to me. Kenny - SUPER funny and a very nice man. He was the cherry on top to this experience and very fast with the finance process. He explained everything with clear understanding and even made the process fun by cracking lots of jokes that were actually funny! I walked in with a lot of anxiety thinking I was going to be peer pressured and walk out with something I had to settle for, but in the end, I walked out very pleased with my dream car! I definitely recommend this location and recommend working with Andres and Kenny. I truly hope both Kenny and Andres make it to the top within this company or any company they reside at. They are great people with huge hearts from what I experienced. Thank you for making one of my dreams come true.

David Sokoloski

Probably one of the easiest car buying experiences I have ever had. Ken Schwartz reached out to me via email after I entered some information about my trade-in. I went to the dealership the next day and left with a 2021 Pilot Black Edition. From sitting down with Ken to getting the keys and driving away was about 2-1/2 hours. I highly recommend this dealership for the experience and expertise in their products.

Santina Liberati

Leon was so helpful. I emailed last night about the car I was looking at. He responded so fast and it was after hours. He made everything go by smoothly and fast. He was also super kind and friendly. I definitely will be returning and sending people that way! I had such a horrible experience at a different place before finding autonation. Thank you again so much Leon!

Rebeccaaa

Amazing experience!! This was my first time purchasing a car. Leon was great to work highly recommend him. Overall had a positive experience.

Kyle Ashmore

I purchased a Honda CRV and the process was smooth. They did a great job and made the buying experience easy. I also used there service department getting something fixed and hands down the best experience I’ve ever had from a service department. Kayla at the service department went above and beyond expectation. She was amazing to work with. A Big Five Stars for there service department!! Thank you.

Leo Gomez

I was very well pleased with the great service. David was professional and courteous. Answered all my questions with patience . Excellent attitude ! I would definitely return To service my car and perhaps one day purchase another Honda. Thanks David God Bless You !!!

felicia johnson

Where do I begin...have you ever been so Excited to give a review!...Well I am!!! From beginning to end Auto Nation/Honda has been exceptionally on point! From Chris/sales, to Jocelyn/sales mgr to Carlos/cfs mgr. This dealer ship truly work with you to find the Best for you...and your wallet! Helpful, Friendly, understanding. They are really THE BEST PLACE TO BUY!!!! Thank you Auto Nation, Very Much😁

Mario Hernandez

After purchasing a CR-V around a year ago and bring it in for maintenance they have never failed to complete the job on time. The staff is amazing and very professional no doubt a great place to purchase a vehicle.

Candy Rodriguez

"Wow", this was the best service I've have ever had,they went out of the to get us a vehicle. This is what we have been looking for they showed us the CAR FAX and it was clarifying I was in happy with the whole buying process.When we finally were able to purchase a car, we had no luck with Car Dealerships in town or the Internet, Luckily a family member of mine,"Rudy" had purchased a Toyota from "AutoNation a few months ago. Pick us up the next morning to get us the vehicle we wanted at the price we are going to be the most comfortable with. AUTONATION GO AND SEE TROY

tatertacoma

Car broke down and had to stay in the waiting room for a day but they said the mechanic stayed late to finish our car... I don't know if it was just for reviews but ehh, here you go...

Rigoberto Morales

Had a great experience at AutoNation Honda East Las Vegas. Price was not mark up like other Honda dealers in town for the same car. Leon was was great and made the whole experience painless and quick. Definitely go see Leon. Finance department was great answered all our questions and had us out in a few minutes. Best experience I’ve had buying a car. Definitely would recommend to go buy a car there.

Nanette H

I would come to the Honda East any day to buy a car. I first looked online and researched the cars I was interested in and then I contacted them thru online and made an appointment. I had a trade in also. I had Jon F. He was awesome, explained everything in the car! I spent a total of Two hours there. The finance officer He was pretty cool also and explained a lot too on the documents. Everybody was awesome there! Thank you Jon F and Honda East you ROCK!!

LAMONT MITCHELL

I had a great experience with Auto Nation Honda Service Representative Kevin CHRISTENSON treated me with dignity and respect. He saved me some bread and made sure the mechanics took good care of my vehicle. I highly recommend Auto Nation Honda for your vehicles service needs ask for Kevin CHRISTENSON he'll take care of your car care requests and recommend service your vehicle needs what a blessing. I will definitely be back for all my Honda needs. Thanks. God Bless.

Robert Aytes

Robert was awesome. He took the time to figure out how to get my car in, resolve my issue and get me out as quick as possible. Definitely a problem solver.

Lamonica Brooks

I applied I made it very clear. That I did not won’t mr credit ran through multiple banks. These guys ran my credit with 8 different banks. You’d think being in this type of business for years you’d be able to tell if you can seal the deal by looking at someone’s report off hand. Sending my information to all those banks was just ridiculous. I just wanted Honda to review my report. I’m so mad about this.

Joseph Bosteder

Marlo and John were excellent. I thoroughly appreciated the care they took with us, and not pressuring us into another car. I would definitely drive two hours to come buy a car specifically from your dealership. This is the best dealer experience we ever had. Thank you! Thank you!! thank you!!!!

James Maples

Easy to schedule appointment. Once there they were courteous and let me know wait time. Follow safe social distance/mask requirements. Was in and out in 2 hours, very reasonable amount of time.

Akhilesh Kumar Yadav

Thank You to Roger for providing exceptional service as well as the entire mechanics team. He took the time present honest recommendation for next service targets. He is so kind efficient and informative to the service needed for my safety and my auto needs! Excellent team

PJ Houston

Took my 2018 CRV to Auto Nation ELV for oil change and tire rotation. Charlotte was very helpful, knowledgeable, courteous and professional.

Val Delmundo

With the attention to detail and excellent customer service of Service Advisor - Roger Asel, I was convinced switching to this Honda dealership for the servicing of my old Civic. I used to go to the other Honda location (Sahara Ave - west side) which is closer to me but Honda East is far more responsive and communication is great whether updating me with the car's status or with their courtesy customer pickup-drop off service. Also, I can feel that the employees are happy working there. Highly recommend this branch even if it's a little ways to drive to.

Sara G.

My favorite Honda service department in the Las Vegas valley. I’ve visited each and this location has the best customer service. I love that this service department has longer operating hours which offers more flexibility. Justin is my afternoon service advisor and David is my morning service advisor. David is also my parent’s service advisor – They’re elderly and I know they’re in good hands with him. David has consistently shown patience and excellent customer service with myself, and most importantly with my parents, and I can’t thank him enough.

Chung Chris

Under the short supply, I have had the hard time to find a right car for my son since last October, 2021. Autonation Honda East Las Vegas was the one I reached out since Autonation has more new cars delivery every month. Joanne Nguyen has been awesome to find me a right Civic. She never stopped updating me and got me the right one with right price. Carlos Olvera as finance director drove me for the right price including warranty. Now I can tell that I have the best Honda sales team for me and my friends. Please do not overpay at others. They are great.

John Barry

In this time of short supply, I first went to Honda West. I found out they were adding a "protection package" (upgraded floor mats, rubber trunk cover, plastic door covers) for - get ready for it- $2200. Mandatory, on every car. If that's not the definition of rip off, I dont know what is. Andres Solano was wonderful to deal with. Ask for him. Alex in finance was super also. Autonation was straightfoward and great.

Elizabeth Strehl [Las Vegas Academy]

Brought in because we thought we'd blown a seal on our struts. They cleaned the bottom and inspected the car. No leaks found. Turns out we drove through something foul smelling and oily. They washed the car and sent us on our way, no charge.

Charlie F.

Needed to have my Accord re-keyed after it was towed into the service area. From the first moment, Roger treated me most respectfully. He transmitted an estimate within a short time, and the repair results were excellent. Picking up the vehicle was delightfully easy. I am very pleased with AutoNation Honda East.

Paul Curtis

I was able to get my van in quickly and was updated at every step of the process. I wish it was done faster but with all the demands all the Industries are going through I am happy the transmission swap was done in less than ten days. Drove to back to my home state 2,000 miles away with no problems.

Kasha Lujan Moran

It was excellent. I took my car in for an oil change and they did an inspection as well. I felt they were honest and trustworthy. Kevin the Service Advisor was very professional.

Jeff Chiu

On March 7, we went to AutoNation Honda East Las Vegas to have our car (Honda Odyssey 2014) examined and fixed the problems, these problems including "D" signal blinking, service light on, FCW systems failed, LDW and FCW yellow signs show on the screen. They used electronic diagnosis to check and found out the problems, and to replace transmission 3rd clutch pressure switch, changed gasket , drain washer, full synthetic ATF etc. Total amount of invoice was $660.37. When we drove the car on March 8, all these problems showed up again. then I sent an email to service advisor Ariel Barbon, he set up another appointment on March 9, to reinstall the sensor. Total invoice amount of this appointment is zero. Service Advisor Ariel Barbon is very sincere person and felt apologetic for not fixing the problems at the first time. I rate his service for 5 stars..

Ricky Sua

Service advisor Victor was very nice and helpful. Service advisor X (I never got his name) was extremely unhelpful. On 5/24 my Honda Insight lost power on the high way and got towed to this dealership. Upon arrival I go to one of the service booth and X greets me. I tell X my problem and he mentions he won't be here tomorrow and ask if I would be okay if the car sits here all day. X says he will try to find someone to help me. I wait in the heat with all my luggage in view of the X and the other service workers. After 15 minutes and no update I go back to X and wave to him to get his attention. He is in the booth texting on the phone and motions to me to wait a minute. Finally after another 10 minutes of waiting another service advisor asked if I have been helped. She ask Victor to help me. Victor was very prompt and easy to work with. I got my car fixed the next day and everything was good. Working with Victor - 5/5 Working with X - 1/5

Sydney Yumul

Ariel was my Service Advisor. My Dad recently passed away and left my husband his car. I just wanted an oil change and a diagnostic just to see where the car is at and if there were any major problems going on. Ariel didn’t pressure me into any additional services. He went over the service he recommended as well as what maintenance recommended for the vehicle. He had a very calm demeanor about him, didn’t make me feel pressured or rushed, and he got me in and out quick and smooth considering the rising rush that was happening. All in all, for this being my 1st time here at this dealership Ariel made it a pleasant 1st visit. I will be requesting him each time. Thank you Ariel!

Alexis Villegas

Kevin was who I came in contact with for my services. Very personable and knowledgeable of everything. I ended up needing oil change, brake pads, new windshield wipers but service was timely for everything I was having done. Would definitely recommend

gladys mcgilbra

Normally, I don't do a review but great service needs recognition. My service advisor Roger is awesome. I had to get some repairs, and a Rent A Car, and he made the process easy. Also, Alan from financial was awesome, with an upbeat personality, and very knowledgeable. I wanted to buy a new warranty and he told me everything I needed to do first. If you a Honda out of warranty, buy an Extend Warranty it's so worth it in repair cost. Aim for 0 deductible for repairs, pay cash you will save money than financing, and see Alan for your warranty needs.

Sahara J.

Really wonderful dealership. Everyone was so nice and inviting. The entire process was very quick. From start to finish 3 hours. That was the quickest car buying experience I’ve ever had. I would purchase another car here in a heartbeat 💓 …

Rodel Aquino

Excellent service and very accomodating, definitely i will recommend this to my family and friends.. AutoNation Honda East Las Vegas

Eli Guzman

Ana Jimenez was amazing … she got me in and out quick and was super friendly. It was a busy day when I was selling my car but they were great in giving me a great offer for my car! Will be back when I decided to purchase a new car later down the road .

Bradley Wetmore

Wonderful salesman made it real easy to buy a car at a good price

Josefino Villaroman

Joanne Nguyen very nice representative & took care of me while waiting.

goated on the sticks

While vacationing in Las Vegas from Corona, Ca my 2018 Honda Accord would not start, jump started 3x all on Saturday 3/27/21 from 4:20 pm to about 5:10 pm at about 5:30 pm. Took car to your service department and was greeted by Kayla in service, who was very courteous, polite and professional! Kayla took my info and stated she would assist, if the technician had time this late, since they were closing in a half hour. When I walked into the service waiting area and there were 6-8 people waiting for their cars, I felt very fortunate for them not to turn me away. Kayla not only had the technician diagnose my car she had the battery replaced under warranty and even offered to wash my car, obviously I denied the car wash. I felt both the technician and Kayla went above and beyond to assist me in that short period of time. Thank you for managements leadership and really appreciate all your service department staff’s positive energy and professionalism even your cashier who received my paper work, reviewed it with me. Warm regards from Cali!!!

Victoria Robles

Roberto was awesome enough to do a thorough inspection and fix up multiple issues with my Insight even though I was originally scheduled in for just an oil change.

Angel Alonso

Had some issues with low pressure light always coming on. Went in last minute, with no appointment to get it checked out. From the moment I arrived Kayla greeted me and made sure I was attended, even though the service center is under construction and they’ve shifted to having people pull into a tent, she made sure I felt comfortable and assured that I was taken care of. She walked me through every step of the process and communicated with me every step of the way. When I found out that Justin was no longer there I was concerned, but Kayla did not disappoint, and provided the attentiveness in care that I was accustom to with Justin. Looking forward to continue working with her.

shadow of a ghost

Super friendly and fast service. Juan was our service guy and he was the best!

Karen Mitchell

Mariana was a great service advisor. I'm glad they were able to fit me in for my oil change last minute

Gail Bankstonhill

I want to give a shout out to service advisor, Ariel. He went the extra mile to help solve my problem. This is my first Honda and the air wasn't get cold. He helped research to make sure I was covered for the compressor under my extended warranty. I was very pleased with his knowledge and friendliness. He's the person I'll be using in the future.

nino navos

Service tech Justin is awesome. He has taken care of me bad my car for the last 5 years and his care is always on point: knowledge is there, courtesy and respect is there, he explains everything, and has good people skills. It's what made me have great faith in him when it comes to my car maintenence. THIS MAN NEEDS A RAISE! My experience with him is always a 10/10. I highly recommend Justin and his service crew for your car needs!

Gemmalynn Balingit

Been going here since the day i got my car. Good service and nice people.

Steven Ferreyra

Roger is a very knowledgeable and helpful service advisor at AutoNation Honda East. I've taken my mother's car there twice now for service and both times I received excellent customer service from Roger. He takes the time to discuss any issues with the vehicle and is honest and upfront about what service items need to be taken care of urgently and which ones can be put off until the next visit. So far my experience with AutoNation East has been very positive and I look forward to taking my mother's vehicle in to be serviced by them in the future.

Lorretta Maupin

Kayla in Service is such a pleasure to work with!! She’s taken care of my car twice, once for a tire accident and once for an oil change. She is very courteous and professional. Thanks Kayla!

JAY RUA SALON

I had the best experience at this dealership. I was assisted by Marlo and let me tell you, he was not only friendly and courteous he was beyond helpful. Every person I spoke with at rhe dealership was great, but Marlo was hands down my favorite, I am so grateful he was the one to assist me. If youre looking for a new car you cannot go wrong by going here, and ask for Marlo for sure!

Cami Jones

Bought several cars from Autonation Honda East Las Vegas. Most recent a 2022 Honda Civic Sport. Best looking Civic yet! Beautiful car in Sonic Gray Pearl. Would recommend to anyone!

Thomas Duffy

We have been customers of Honda East for years. We have purchased 3 cars and my brother leased a car and will lease again next year. Why do we keep coming back? Ken Schwartz !!!! and the Honda team. Everything about Honda East is top shelf. Ken treats us like family. He consistently walks us through the process, shepherding us from trade-in to purchase to financing the car. Speaking of financing, Carlos Berger is the best. I would highly recommend Honda East .

Fan Chang

Advisor was really honest she helped me save money it's a I will trust her opinion!

Teddy Toons

When I came here for my first time I didn’t expect anything. I’ve been to many car dealerships in the past and they’ve all failed to help me. But it was different this time around, they did everything they could with the information I gave them and my messed up credit and was able to find me a car with all there hard work. I’m happily in my new car today and working on my credit, now In about 2 years or less of good driving like everyone should naturally be doing, I’ll have great credit and be able to get a better car if I choose too and it’s all thanks to the people at this location putting in the time and effort to actually help me. So I really appreciate there hard work and taking there time to help me!!!!

Sergio Mena

Jessie made the entire process super fun on my newly leased Honda Fit Sport! Her energy was very welcoming and level of professionalism was exceptional, as that is the most important aspect to me when signing my life away on a car haha. Anyway, I highly recommend going to this dealership, as the environment is great and over exceeded my expectations for sure!

Trinisha Dennings

I always have pleasant experiences and interactions when I come to this Honda location. Justin was my most recent technician and he was knowledgeable and accommodating of my service needs. As a woman, I am pretty trusting of the advice I receive from the advisors; I have never felt taken advantage of and that’s a good feeling in such a setting.

Paul V

One of their excellent service writers, David, took care of my visit. I had an oil change and a recommended transmission fluid replacement done. After the service, I was given the details on what else is needed for the preventive maintenance of my vehicle. What I like about the service department is that they recommend and prioritize what is needed to be done right away and for the future without the pressure from your typical service shop. Keep it up guys! 👍

Marsha Jackson

They repaired our van and we were thankful. Unfortunately it is an older vehicle so every phone call included an increase in repair cost which was bad as we were actually ending our vacation and leaving when it broke down. New power steering belt and tensioner along with seal leak repair was almost 1000.00 plus rental car 1 day was a lot for me. They did good work and completed it in a reasonable amount of time.

Alfred Sarabia

Roger from Honda on Shara in Las Vegas was very helpful and excellent at his work. He was fast, efficient and very knowledgeable on cars. He helped me with finding the best deals and even gave me tips and advice on what to do with my car next. Thank you Roger from Honda. I will definitely be going back for my car repairs.

D Baker

I have been bringing my car to autonation like I do my other purchase from Toyota autonation. With my Honda service has always been excellent and my service advisor is David. I am definitely in good hands 🙌 …

Linda Tyrone

Wonderful people. I hate going to dealerships for anything. I walked in and was taken care of quickly and actually enjoyed the experience I had. The people were polite and very professional. I will go there the next time I have a vehicle to sell or purchase.

Karo Tngrian

Everyone at this dealership was fantastic, especially our salesman. We were greeted by Eric and he helped us find the perfect car. He was patient, hardworking and had all the answers to my questions. Jude Alex was also great when we were completing the financing. Overall great experience and I would highly recommend to anyone that is interested in buying a Honda.

Silvia Rodriguez

I’ve always gotten my Civic serviced here. From the beginning, I’ve been seeing David and he’s been outstanding. Recently though, I had to go in on David’s day off and I’m pleased to say that EVERYONE at this service center is AWESOME! I met with Roger, and he was just as kind and charismatic! I love that they explain things in layman’s terms, without seeming condescending. David, and now Roger will continue to have my business for as long as my Civic keeps trotting!

Earnest Chambers

Kayla was very nice and pleasant! She made sure all my questions and concerns were addressed. I took my wife’s car the very next day and the same 5 star service was given. Overall pleased with the service I was given. Thank you Kayla!!!!

Delsia Davis

Every single time I make an appointment with Honda East Auto Service I am given the best treatment and exceptional service. Ask for Justin--he'll take care of you. He explains the repairs your vehicle may need and works with you in adjusting the price.

Thomas Payne

Honest people. Easy to deal with. Their prices beat the other Honda Dealerships here in Las Vegas and Henderson. Plus, they have a great attitude and understand that when you treat people right, they will be back.

Annette Hankins

AutoNation Honda east is the best. I was having issue with my ac not blowing out cold air. So I thought maybe I just needed Freon so I stop at a local ac place and they told me that I had a leak in my suction hose. I immediately took it in to AutoNation which diagnose it with not just one leak but two leaks. Had I let the other ac place fix it I would still be having issues with my ac since it had two leaks and not just one. I recommend always taking it to your dealer and being I was under warranty I was covered. My service advisor Roger was the best.

Jeff Nava

Scheduling the appointment was a breeze again, and I even had to reschedule and the rep. was accommodating! When arriving, a couple people made sure I was getting helped, and when I saw my service rep. (Keith) he was very kind and even transferred me to Evelyn who usually takes care of my services. Evelyn looked like she was handling other vehicles but made sure she came up to me to let me know she would assist me. They took care of my oil change in just a few minutes and Evelyn explained everything I needed to know as far as the other stuff needed for my vehicle. I needed tires and they recommended an alignment which I thought was very weird because why would you recommend an alignment before you know you were going to install some new tires and a wheel? But Evelyn said she would follow up with me this week about the other services requested, which I look forward to. I always recommend AutoNation Honda! Their service dept. is so good to me 99% of the time! :)

Kiya Lewis

Very fast and easy process with purchasing a vehicle! They are very flexible with down payment and the customer service was beyond great ! So glad I was able to work with and purchase a vehicle from autonation

michelle manrique

5 stars for David because when I came in he was straightforward and was honest about everything with the car. He went above and beyond to help us repair the car. Initially we went in to see why there was a bad noise in the car but then he brought to our attention that our AC was also leaking which made sense because it would take a while for it to get cold so it ended up getting fixed too. Now the car runs like brand new and it's much appreciated! On a different note, back in December, I came in for a oil change/tire rotation and was helped by Kayla. This was a completely different experience. On top of those services I had a belt changed (mind you I haven't even had the car for a year yet) because it was cracked. Also, we've been having the AC problem since we got the car, and thought it was because it was an older car (2015 civic), she told us they did a full car inspection and failed to tell us about the AC. When I left with the car we started hearing really loud noises when driving almost like we were standing outside of the car. I didn't really take notice to it because I thought it was a Honda thing but I was wrong. Over time it started getting worse and started making crunching noises which lead me to come back and talk to David instead. It ended up being a very bad safety hazard. When I got my tire rotation the person who was working on it didn't bolt down one of the tires all the way causing it to be loose and the wheel could've come off. My daughter drives this car far more than I do so she could've been in a really bad accident. If they drive the car out of the garage, wouldn't they have noticed the new sound it made? Will never work with Kayla again.

Tony Lagemann

HIGHLY RECOMMEND! Received the best service I have ever gotten from a car dealership. Kenny was superb and very courteous of my time. He answered all my questions and was extremely friendly. He even walked me through how to use the features of the car. NO dealership has ever done this for me.

M R

I went to Honda East to find a cheaper used car. Right away we were greeted by Kenny W. with a welcoming smile. He was the best! Kenny listened to my request for my ideal car. He was super helpful and never tired to push me to get a car out of my price range. He not only found a car with in my budget, but it had all the bells and whistle I was hoping for plus some. Kenny was very knowledgeable and insightful. He helped make the process smooth and efficient. Even after buying the car Kenny checked in the next day to make sure everything was up to my standards. Thank you Kenny W.

JimiJenkins

The staff was wonderful in delivering a vehicle to me that is a pleasure to drive. I outlined my needs and my budget, they contacted me the next day with a few options. I was looking for a used car and wound up in a brand new Accord for the same price. They worked with me and helped meet my needs. The sales representative, Jason, was honest with me about what he could and could not do. He also was able to answer a number of technical questions I had about the vehicle. I wish him well in his career, as he is not typical of the stereotype care salesman. I recommend that anyone looking for a car consider calling AutoNation Honda.

Amarga Fajardo

I came in on a busy Tuesday and Roger was able to accommodate me . My car needed an oil change and i didn’t have to wait long. Roger also provided me with information regarding my car’s maintenance needs. I’ve been coming to this location for almost 10 years now and the staff are always so nice and patient.

Cynt Johnson

Our experience got off to a rocky start but we got a car and I hope it goes well

qt. cle

First time car buyer here and I got a great deal on a financing a new Honda Fit. The staff were great! They worked with me and didn’t give me the run around, or keep me at the dealership for hours. One sales consultant, Kenny Weaver, made car buying a stress free experience, and I really appreciated his hospitality and professionalism. Thank you Auto Nation Honda East and Kenny! :)

Heidi Hinman

We bought our van about a year ago from here and purchased an extended warranty on the vehicle, too. We have unfortunately had to use the warranty twice now, but have had super positive and easy experiences with everyone in the service department! Justin helped us and was professional, courteous, and went above and beyond to get us what we needed. He helped me feel comfortable about all the work being done on my vehicle and did not try to sell me any extra service that I didn't need. He got it all covered under the warranty so all I paid was the deductible! Excellent service here! The only drawback was the sometimes long wait on hold on the phone from the receptionist, but she was always helpful and polite when she did finally get to my place in line.

Felipe Lopez

I felt great doing business with u . Specialty the way I was treated by Jose escarsega. Thank you Jose!!

NB

Great service! Tomas is super! my car needs oil change, I am so lucky have Tomsa take care of me. Thanks again.

Gen De Guzman

We're visiting from California and we noticed something's wrong with our CRV while we're driving to Vegas. Our appointment isn't until Thursday but we took our chances and walked in at 7am on Wednesday. Robert was very nice! He made sure that everything's in check. We had to replace our tires and they needed to fix our brakes. He wanna make sure we go home to California safe and sound, in one piece! He went over and beyond our expectations! Spent some money but it's all good! After we dropped off our car, Noel, drove us back to our hotel in the strip. Very nice of them and Noel also picked us up from our hotel to the delearship, even if there was a bad traffic during that time. We're happy with their service. Could've been more money if we had things done in California.

Wendy T.

David our repair service specialist was amazing. He was very helpful and went above and beyond to help with all of the big & small repairs our honda pilot needed. Although they had massive amount of work, they were really quick to repair and have our car ready for pick up as quick as possible. The dealership definitely needs a lot more employees because both times we took the car the service area was extremely packed with clients. Employees are definitely overworked, but david made it a good experience. Thank you.

Jamie Nitollama

My experience here was amazing. Justin was so kind and courteous in assessing the needs of my vehicle. They even went above and beyond to make sure my car was all washed after they changed my oil. I would recommend this location to any friend who wants to feel like they’re putting their car in good hands.

Shannon VanVliet

The whole process was easy. The sales rep was knowledgeable and informative. The facilities were nice. They could definitely benefit from a bigger lot. They have an expansive inventory with a good variety of vehicles. They worked well with our requests for financing and had good pricing. Overall had an excellent, no-pressure experience. No vultures here!

Jose Gomez

The staff was friendly and extremely helpful. I was grateful for their quick help and concern with my issue. Thanks Honda team!

Richard Panessa

I called AutoNation Honda East LV a few days earlier and inquired about renewing my Honda lease. Before going I requested they email me the financial paperwork required to cut down on my time at the dealership and to receive approval right away. This year I chose a very nice CR-V EX in Lunar Silver which they had put aside until the day I arrived. Leon was my sales rep., and had much experience in a variety of areas throughout the dealership, and was able to answer all questions regarding the new sensors and safety features. He was very pleasant and helpful throughout. My new vehicle was prepped nicely and was looking terrific for the ride home. I will consider AutoNation Honda East LV again when shopping for my next vehicle and have already recommended a few friends to give them a try. The no-hassle experience and outstanding sales rep. made it a win-win.

Ralph Strong

Caring attitude from the moment we drove in from out of state and they saw the problem with our HRV. Quickly got us back on the road. Most courteous of any dealership I have ever been in.

Loui Cabalu

Out of all the car dealerships in the valley, AutoNation Honda East has to be one of the best, hands down!! They do an amazing job and take care of you and your car! My advisor was Justin, he was phenomenal! He helped me with my oil change, tire pressure and any other assistance I needed. I highly recommended this place if you’re looking to buy a car or planning to service it! 11/10

Ray Anteza

First of all, I would like to take this opportunity to thank Justin and his team for such amazing and professional service during my recent visit, it was actually a major service 45k and really worth what I paid for...I had driven it to LA that Saturday afternoon and I could feel that smooth and worry-free ride - back and forth! Well done and keep it up guys! PS: I used to enjoy your complimentary hot coffee while waiting so hopefully it will be available to your customers next time around...😷☕

Mara Meservy

Arial took such excellent care of my odyssey on a day I was really stressed out. My granddaughter died of cancer last week and we needed to travel to Utah for the graveside service. I don’t think he knows how sad and upset I was inside plus I knew my van needed more than just a lube job, but he got it completely checked, got both front abs back brakes done PERFECTLY, took the Costco auto program discount for me and gave it back running like new in a few hours. Thank you!!!!

John Sherrard

We had our appointment with Justin, and from the very beginning I could see the professional yet friendly approach that he has towards his job. His knowledge and initiative really made our appointment a great success. Justin took the time to give me the necessary information so that I could make an informed decision on the care of our vehicle. Great job Justin.

Pat Mallory

Arrived a few minutes early, but service began by appointment time. Service needs were discussed and promptly started. Entire service experience was 2 hours, as expected. Rep. Mariana Bejar took great care of me. All done well, no surprises.

Dixie Ogas

I always receive excellent customer service. Prices have increased though.

Jeff Johnson

It was relatively smooth. Very nice customer service.

Eric Huh

Sales person Kenny was awesome to work with. I went in with the HRV in mind with a set range for a budget. Kenny worked his magic and got me exactly what I was looking for down to the color of the car. Everything was smooth and not hassle. This was the second dealership we visited that day expecting to go to a few more after this place and that it would take me about a week to get a new car. There was no need, I walked out of there with a brand new car the same day. My idea of car shopping changed. I still believe that people should shop around but AutoNation Honda East Las Vegas should always be one to check out. Look for Kenny!

Leo G

They said it was an over 3 hr wait for my scheduled oil change, I said man, I could learn to do it myself in that time. After 5 min of waiting I YouTubed it, asked for my car back and did it myself for under $40. On the plus side, I’ll never pay a premium for an oil change again.

Roy Stotts

We could not have been happier with the service provided by the dealership. We were just beginning a ten day trip in the Northwest when it became apparent that our AC was failing. Out service Rep. Josh had the problem diagnosed and helped us on our way in the same day and the AC fix saw us through our entire trip. He even provided us with a new AC filter at no charge since our existing one was totally clogged. A thoroughly professional and service oriented company!!

Scott Johnston

Getting an appointment was easy and service coordinator was friendly and helpful

Maria Hayes

Best car buying experience ever. It was a very comfortable experience. The representatives were professional, and trust was established almost immediately. Every step of the way was explained completely. And the numbers made sense. Overall the experience was great and I felt that the representatives did a wonderful job in presenting a great deal for a wonderful product.

Michael Sh

Have been taking my Honda Accord here for years when I need to have it serviced. Great customer service!!!! David and his team are the best!!! They always take great care of me!!

Fran Baum

I am 77 years old and managed to total my car in an accident. Progressive directed me to a web site to replace my car which was a Honda CRV. I contacted Auto Nation Honda East Las Vegas online. These folks are just wonderful. My online sales experience turned out better than expected. I was helped choosing my replacement vehicle for a very good price. They then went above and beyond by delivering the car to my home. My saleslady and the finance gentleman both wore face masks and the finance guy also had on gloves so I felt comfortable signing the paperwork. I would highly recommend this firm.

Brenda Scelzo

This is my second Honda CRV and I do all my service at AutoNation Honda East. I trust Honda. My favorite service writer is Robert Calvario. He takes time to explain any service needed and I've checked, the prices are reasonable. He never recommends any service that I don't need. His main priority is my safety.

Sin City Collector

My vehicle needed service and everything was taken care of quickly with Robert C. in the service department. Robert was very clear and concise and had me back on the road in no time. This location follows all safety precautions and was very safe and clean. I will definitely be returning when my vehicle needs service again.

Gwendolyn Blanton

Honda East gave me more than I expected. I didn’t think I could get a car because of everything that’s happened during the pandemic. But Leon Allen and Carlos took great care of me. If you’re in the market for a car, even if you think you won’t qualify.. I recommend going into Honda east. I am so happy I stop in. Clean friendly and open.

Shiferaw Endale

Bought my Honda Accord a week ago. The service was generally ok. I felt a little rushed with sales guy but he was friendly. When I asked about a tax question (I did not know I had to pay taxes on service charges. I thought sales tax was only for the purchased car. It was not really significant amount but I just wanted the numbers tally with my calculation). Any way when I asked that the sales person called another guy (a tax person I guess). The tax person said "ask the government". I thought he was joking at first but he offered no other explanation. The facility is ok but most of the other dealerships have better ones. I had to return for additional key fob programming after a week. The service advisor, Kyla, was amazing. Very friendly, good communicator, and efficient.

Hannah Elisha

Exceptional Service! I cannot say enough about the incredible service provided by AutoNation Honda East Las Vegas - particularly Ariel. My two young children and I were driving through Las Vegas on a cross-country drive from California to Colorado. Out of no where a shred of tire on the interstate ripped the heat shield off of the bottom of my CRV and and metal was dragging below the car. It was Friday at 4:30 pm. I was traveling with two small kids and distraught that I would be stranded for day. Ariel at AutoNation Honda worked miracles. The car was towed to AutoNation Honda Friday afternoon and inspected that evening. Parts were ordered and AutoNation completed the repairs and had me back on the road by Saturday afternoon. Thank you to Ariel and his team!

BLACKDYNAMITE

The wife and I would like to thank Mr Terry Singer and his team for the great service and wonderful auto buying experience. Terry made us feel comfortable throughout the car buying process, no pressure and no rush. He was very thorough and made sure we understood what we were getting. The vehicle we purchased had a lot of advanced electronics and required user input and programming. Terry made himself available even after the sale and sat with us in the car setting up and programming our vehicle which took a couple hours. He seemed just as enthusiastic for our purchase as we were. He reached out to us a couple days after and reassured to us that he is available if we needed additional assistance. Before leaving the car lot we noticed a very light scratch that went halfway down the vehicle. Terry walked us down to the service department and coordinated for us to get a loaner vehicle while they made repairs to the paint job. They went above and beyond and not only painted that whole side but polished the whole vehicle down. Mind you this was just a light scratch but they wanted to make sure we were happy. This would be my fifth car buying experience in my lifetime and the way car buying should be. I didn't want to deal with haggling and negotiating car pricing so we used an outside car buying service that gave us five quotes to compare and this location beat them all. Took the quote in and we were pretty much done. Thank you Terry and the team for a great car buying experience.

Garik Galstyan

Kenny Weaver was great from the beginning when I first spoke to him on the phone after being blown off by another sales person at another dealer. Kenny showed professionalism and cared about my need for a new vehicle and sure enough I walked in and Kenny made it a breeze to be in and out of there in no time getting me approved and in my new favorite ‘21 Accord Hybrid Touring. Thanks again Kenny!

Oscar Ibarra

David at Honda was very efficient and honest. He quickly assisted us in servicing both vehicles and made it super convenient to get in and out of the service department with no delays. I’m so grateful to have him as my service advisor.

Armen Andreas

Had a great experience with Luis, he's the best guy in that dealership. Kind and very nice and friendly personality. I'm from Los Angeles but next time for other car for sure i'll call Luis. And the finance guy he's name is Allen when you buy a car for sure financing part talk to Allen.

Julie Doss

Boy was I having an annoying couple of weeks with my CRV. Hot air blowing from the A/C and my phone would not pair with my audio. Of course when I brought it in — that very day it chose to behave! 😂 My service advisor Justin Bennett was awesome. In very colorful language I explained what the issues were. Not skipping a beat he assured me his team would get to the bottom of it all. ( I knew they would. After all I’ve been going to the dealership for the last eight years.) And they did. I’m not gonna lie my pocketbook is a bit lighter but it could have been so much worse. My relatively new CRV was still under an extended warranty. Justin was professional, caring and patient with my colorful rant. Thanks Justin.

Hever Umana

Jason treated both my son & I with great respect and was very helpful on showing us some vehicles. Had a good experience with the manager and the finance manager as well. I recommend going to this location and giving Jason and staff a chance at helping you out with your new car purchase.

Jesus Quiroz

I had Eric Godoy who was a joy to work with. The detailing of the inside of the vehicle was not great, I explained the car looked like it was sitting for awhile and different areas had easily visible dirt markings. I also walked in with a pre approval through a certain bank to make the experience quicker but still insisted they try to get me a lower credit score. Didn’t work and kind of extended the time to buy. (No one wants to spend forever in a dealership). Overall great experience. Would go back for another Honda when the time is right.

Jim J

Jon Furusho was very friendly, helpful, polite, and professional. He made the experience comfortable and was responsive to our requests and needs. Carlos Burger at the finance office was very nice and explaned potential service coverage options well and without pressure tactics. The facility was a bit dated and unappealling, thus the slightly lower rating in that category, but the team made up for it by conducting the transaction without unnecessary delay. The staff deserve an updated facility.

Ray Aflleje

Outstanding service. Extremely helpful. Ask for Roger, he is genuinely concerned and very professional. I showed up for service without an appointment and was taken in immediately. My issue was resolved. Completely satisfied. HIGHLY RECOMMEND!!!

Nathan Namwoo Cho

My experience here in AutoNation Honda East Las Vegas has been an absolute best. My sales person, Ken Schwartz who seems to have highly experienced technique made my purchase process very easy and promising. I was given with all the detail I needed. Usually, buying a car is just a hassle and long communication with the dealer but this time was different. Ken kept me update on all the detail via text, phone calls, and emails. The best about Ken is that he is man of his words. He kept promise on all the promises he made. I don't usually write a review but I needed to share my thoughts here so that people can go look for KEN!

carol morgan

My experience yesterday was nothing short of awesome. My technician David explained everything in detail and recommended what I needed to do in order to maintain my car. My service was done in a timely manner. There were no surprises. He was friendly and knowledgeable. He’s a great technician.

V Samuels

Friendly and quick service. I trust them with my 6 year old CRV and I never feel like they are taking advantage of me. There is never a long wait for service and I'm confident that they take care of my vehicle.

Louis Vuitton

Great and professional help by this dealership Specially by my sells man Luis Flores And his manager Robin Good job and keep up the good work, I will definitely be coming back and recommending family and friends Thanks again. 5 stars…..

Cesar Torres

The first vehicle in my mind was sold and Jocelyn was able to find a similar vehicle for around the same price. She was always a text or email away, fast response. Carlos the financial manager was amazing as well. Made everything simple for me and even went above and beyond to make me a better offer. I would definitely recommend any of my friends here. I'm satisfied and very happy so far with my car.

Arthur Delaney

My man Antonio and his crew did everything he said he was going to do (besides the gas tank, but no worries)! Felt like he had actually cared about me and my car compared to Honda west.. Truly appreciate the hard work and how quick the service was done! This is the kind of customer service we should all receive!! THANK YOU

Sui Evans

Nice friendly staffs And I really enjoy the free coffee and bottle waters

Garrett Wilks

Excellent service! Robert went above and beyond to ensure my vehicle was serviced in a timely manner so we could continue our trip to Florida.

Darren Marquez

The service was relatively quick as compared to other dealerships. They also offered complimentary shuttle service and car wash for those getting their vehicle serviced.

Ross Rosales

The online service appointment is excellent. Being new in the area, we went for the first time and was promised the work will be done in an hour which involves a recall for battery sensor installation and basic oil change. Work done in exactly an hour. This is great if you already have your day planned out. Five stars for you AutoNation Honda. Keep up the good work.

Daraeli Villela

My family and I have been customers for almost a decade now, we always receive great and fast service. Regardless of who helps us, the experience is great. Their staff is very friendly and attentive! Highly recommend this location!

Mary Daniel

Excellent service! Beautiful new service department.

Alvaro de la Espriella

PJ gave excellent service. Always looking for a solution to my questions. Never pushed or rushed me into a decision. Will recommend him to my clients

Chris Hernandez

I Stopped by for a service without an appointment and Mariana took excellent care of me! She let me know ahead of time that I would be waiting for a while since I know they are busy attending other customers. Definitely recommend there service department! I will be referring my family and friends to go with her!!

Tuze Tyler

I found a vehicle on their website I was interested in and I live 2,160 Miles away. I contacted their salesman Jason Castillo, I could not have asked for a nicer, friendly, helpful, patient understanding salesman. He went above and beyond what you usually expect from a car salesman. I would recommend this dealership and especially Jason to anyone out there looking for a vehicle. Yes, I Absolutely purchased the vehicle from Jason and AutoNation Honda. If I ever need another one, you can be sure I`ll check them first ! Thanks Jason

Ramon Faraon

I experience in East Honda dealership was amazing,customers service was nicely to details and explained of what car you want , all staff are very good customers service and feels like home. I was very thankfully to "TROY Robina senior sales consultant" ,"ALLAN of finance" and "Ariel Barbon service advisor " for helping us.

Sue Sartor

Once again, excellent service at AutoNation Honda East. I called for an oil change appointment and got in the next day. We arrived early--we live across town and never know how long it will take to get there--but were greeted and helped right away. The service from everyone was pleasant and friendly. Our service agent, Jose, went over our (free) car inspection report and even gave us a complete quote for the new tires he recommended. He did NOT pressure us to buy anything (how refreshing!) Although there are Honda dealers nearer our home, we are willing to travel because the service is so great.

Eduardo Garcia

I would like to start off with a Thank you!! I came across this dealership through a google search since I was visiting from California. My 2016 civic definitely needed an oil/filter change plus tire rotation and I definitely enjoyed the trip home knowing my car was serviced at this dealership. Roger, I believe was my technicians name, was able to assist me in purchasing a wheel lock key that was missing and explained to me the current condition of my vehicle from top to bottom. As a customer, being in a different state not knowing the dealership personally can be very frightful as getting a car serviced is a big deal. I would definitely encourage anyone who has any issues with their vehicle to trust the entire staff as you will be helped in a very fast professional and friendly manner.

Harold Nielsen

We had a good buying experience. I believed the asking price was fair, so we did not do any negotiating. From the first conversation with the salesman Jason Duenas-Castillo until we completed our purchase, Jason ensured the car was clean when arrived to look at it, was wiping it down with disinfectant as we parked. The salesman, Finance Manager and other staff were efficient, and we were out the door with the car in short order.

Megan Lara

Always helpful in letting me know exactly what is going on with my car. They are honest when it comes to maintenance on what I need and what can wait until next time. 🙏🏼 …

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