Reviews of DriveTime Used Cars. (Car Dealer) in Indianapolis (Indiana).
DriveTime Used Cars
3717 Lafayette Rd, Indianapolis, IN 46222, United States
Description
Information of DriveTime Used Cars, Car dealer in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of DriveTime Used Cars
Sunday
Closed
Monday
11 am–7 pm
Tuesday
11 am–7 pm
Wednesday
11 am–7 pm
Thursday
11 am–7 pm
Friday
10 am–8 pm
Saturday
9 am–6 pm
Popular times
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Reviews of DriveTime Used Cars
Anna Hovenstine
This place is awesome! I knew exactly what I wanted. Cam was amazing through the entire process. From showing me the vehicle to signing the paperwork. She is so nice and helpful! Destiny did my car check with me and she was fun and so nice as well. I definitely will be recommending friends and family to the West Lafayette location. Thanks again ladies! I love my 2019 GMC Terrain! I will definitely be back.
Rose Dee
My husband and I had very positive experience at this DriveTime location. Destiny Daniels is a friendly, positive, and an excellent salesperson. She took into consideration our income, our down payment our likes and dislikes for a car, as well as what features we wanted in a vehicle and the first one that she told us about we wanted to test drive. We test drove it, it rode like a dream, and we purchased it! A 2020 SUV!! Looking for a good vehicle as well as a great salesperson? Please ask for her! Her name is Destiny Daniels at the Lafayette Rd location in Indianapolis!
Shynia Janea
My experience was so fast and efficient! I love having Rob he was the best. It was a blast getting my new car. I am so excited. Rob made sure everything was right and perfect for me to get it. I can say getting my first car was overall a great experience.
Jarod Martin
They were spoken highly of by my friends who came to the dealership for vehicles themselves because of their ability to build good relationships and have great customer service. Camrielle had great communication skills and a lovely personality. Loved working with her. Had to be there all day due to certain issues rising every other minute but she was wonderful and was very patient with me and helped me as much as she could. Ended up walking out with a new car which I thought wasn’t possible. Definitely recommended.
Lindsay Spiers
Jakobe Young was awesome to work with! I didn't get to go away with my original car I thought I wanted but he found me something in my budget, and I didn't have to sacrifice anything but walked away with an even better car! Thank you so much! Easy process :)
Gloria Flanagan
Tristan Leslie did an amazing job. Very friendly, fast and never stopped smiling. He was very professional. Tristan answered every question I asked. DriveTime definitely need more people like him. Awesome young man!
Justin Harrington
Great experience! Great team! No hassle and no BS either! 10/10 recommend drive time if you need a GOOD car. Ask for Jakobe and my guy will get you right.
Joyce Gardner
Found business on Facebook, contacted them then began communication by text. Had everything ready when arrived at dealership. Rob was very pleasant and helpful. Brought car around for test drive. Explained all paperwork in detail to us. This by far has been the best experience for us at a car dealership to date. Would recommend for everyone to stop in and check them out when shopping for a vehicle.
Angelica Mote
Destiny was so helpful and professional! We didn’t get exactly what we were wanting, only because truck prices are outrageous right now. She was able to work with us and find us an SUV we liked and were happy with!
Haley Charles
Jakobe Young is hands down the best! He was super patient, understanding, and soft spoken. Not once did we feel pressured into one vehicle or the next . I would recommend going to him and drive time over any other dealership !
Edward Dischinger
Jakobe made this the most pain-free, hassle-free car buying experience I have ever had. Had a couple email related issues yet he was patient, professional, and explained each step in full detail. To say I recommend them is a severe understatement!
Roderick Brown
Destiny Daniels at DriveTime West Indianapolis was awesome! I didn't get my first choice but she made sure my second choice happened. Highly recommended to purchase your next vehicle! Thanks Destiny 🙏🏾 …
jquan gates
Jakobe Young was such a great help. He was so specific and went step by step, didn’t miss a beat. I feel like I already know this car. Drive time in general are great people. Thank
Marie 1989
Jakobe Young was extremely helpful to me during my purchase today. He explained everything completely and even gave me extra time to speak with my references before listing them in my agreement per my request. Thank you so much for making my experience friendly, & easy. I appreciate you!
Emily Peters
I would like to give a big shout out to Jakobe for going above and beyond. He literally broke down all of my options and explored every route he could to get me in a vehicle as soon as possible. By the end of my interaction with him I was literally in tears because I've never had someone try that hard to help me when I truly needed help. I would also like to give a big shout out to Tristan for doing an excellent job in closing the deal on my vehicle quickly, meanwhile still explaining everything. I truly appreciate drive time for how flexible they have been with my financial situation, how kind and nonjudgmental they were and that it didn't feel like they were trying to sell me on a vehicle that I couldn't afford. Thank you all so much! I absolutely love my new vehicle!!
Tessa Nicole
I had an awesome experience at DriveTime! Jakobe Young was my salesman. He was great at explaining everything every step of the way and never made me feel rushed or pressured into buying. I would 100% recommend contacting him if you’re in the market for a new vehicle.
Brandy Jackson
Jakobe Young met us at the door with a smile. And did everything he could to get me the vehicle that was best for my needs financially. Extremely happy with his customer service skills!
Lori Golden
I was very pleased with Cam, she took time to help my brother when no one else would bother with him, she’s excellent at her job. We walked away feeling like she was a good friend. We will be back to see her. Thank you Cam
Alison Devine
Destiny was great! She made the whole experience so easy and had a positive attitude. She welcomed us as soon as we walked through the door and we had a great experience. I will definitely recommend driveTime and tell them to come see Destiny!
Andrea Kay
Top notch dealership! Shout out to Tristan who connected my phone to my car before I left the lot! He was a very big help! I recommend them 100%!
Loving my Jeep!!!
Brenda Adamson
I received fantastic customer service from everyone I came across. In particular Cam and Jakobe. Jakobe was a great listener and spent a lot of time getting me in a car that met all of my needs, and I am picky! He was very patient and truly cared! Thank you!
Michael Chowning (Mike Mike)
Jakobe Young made purchasing my vehicle an easy and convenient! I will recommend him to help them find a car any day! I just wanted to say thank you Mr. Young!
Janyaah Stevens
Tristan Leslie did a great job helping me getting a car. He was very helpful and cooperative. He’s very nice and friendly. He did a very awesome job.
Jaime Brown
Destiny has been incredible! She has been so easy and has made everything easy to understand. She made us feel right at home!! We highly recommend going to her for all of your needs!
Bluenote Management
I had a great experience at Drivetime‼️
Destiny Daniels, got me in a vehicle really fast. Then on top of that, she was friendly and made sure the car I wanted was in great condition. I Recommend everyone to shop with Drivetime.
Barb Dyer
So my old car died on Friday. Really couldn't do anything about it until Saturday night. Started looking and found a car I wanted. Well I applied online on Sunday not expecting anything to happen but I was contacted by a customer service person and we chatted. I went in today to hopefully finalize the purchase. It took less than 2 hours to get through all the paperwork and there was no back and forth nonsense. My salesman was Tristin and he made sure I understood each step of the process. He went through the car inspection with me but the paperwork neglected to have the key fob tested. I was back at DriveTime within 2 hours of purchasing the car because the fob wasn't working. They attempted to put a new battery in the fob but ended up sending me to another shop to replace the fob. Honestly, the 2nd least painful experience buying a car.
Katryna Eubank
Destiny was amazing help. I’m so glad she was the who sold me my car. Definitely would recommend her if you buy a vehicle here.
Sydney McWhinney
Jakobe took the time to find the right vehicle for our budget. He was happy to answer all questions. Going above and beyond handling paperwork and taking care of us. Excellent service and professionalism.
Kevin Miller
Destiny was incredible patient, nice, and detailed throughout my car buying experience. I would highly recommend giving her a call. No hassle, straight to the point.
Candace Similuk
Tristan Leslie was amazing from start to finish! He's very patient and helpful didn't push a car on me gave me time to look around and find the car I wanted highly recommend him if you come here!!!
SALTY REBEL
Jakobe young was fast to work with me and he even stayed late just to get me into my new vehicle. He never judged me and was just awesome all around. If you go to the location on 38th defiantly ask for him.
Megan Rucker
Jakobe Young was very nice and helpful. I came in with no hope of getting a car but he helped me out a lot and thankful of that. If you need any help he’s the man with a plan
Ally
We were being helped by a man named Tristan who worked with up through the whole process as this is our first time coming to a dealership, he made it possible for us to leave the dealership just a few hours in and work through all the paperwork and explained everything well so we were better understanding of what we were getting into. Great man.
Daniela Cowherd
This is our first time going through drive time and the people were wonderful. I request Rob. He was awesome got us what we wanted and work with us on our payment and what we looking for in a vehicle for our family
Jaylin Rhodes
Great place to purchase a vehicle. Tristan was so helpful let me pick what cars I would like to purchase also let me know the how much the down payments and monthly fees after approval very fast and good service. Thank you drivetime.
danny c
Jakobe was very helpful, had a great attitude, he did everything in his power to help my friend get her car. I highly recommend him when you go to drive time. Thank you Jakobe! ❤️
Lenny Cochran
Fantastic car experience! I had the easiest, smoothest, and relaxing transaction towards a life change. Mr. Jakobe Young had us hooked as soon as we sat down, listened to who we are, and more importantly what we needed today aswell as in the future. Thank you Jakobe! Thank you Drive Time!
Tia Rivers
I went to Drive Time to buy a car in a crunch and worked with Rob! Although the process was long Rob was awesome and super patient! Kim the manager was also SUPER amazing and I appreciate them and their help!
Latoya S.
The staff was very patient with answering all of my questions. They also went the extra mile to find me the best car to fit my budget and my needs. I would definitely suggest Drivetime to others.
mya young
My experience here at Drive Time with Destiny Daniel was a great experience! I found what I was looking for at a decent price. Also she was very patient! 5 stars!
Antoinette Alexander
Destiny was absolutely amazing! She was very nice and attentive. I appreciate all her help to ensure that I drove away with a wonderful vehicle.
Isaiah Burnett
Had a great experience buying a car here. Tristan Leslie was super helpful and did everything he could to make sure we walked out with the car we wanted. Couldn’t be happier!
Rana Hoffbauer
We worked with Jakobe Young. He was personable and very informative. We enjoyed working with him and if we are in the market for a new car we will reach out to him again.
jacob cripe
Tristan was awesome helping me throughout purchasing my Jeep Patriot. He guided me all the way to the perfect monthly payment and warranty plans!
DeShay Holmes
Destiny was great! She was so helpful in trying to find the car that fit everything I was looking for. I am so appreciative of her help today!
Rachael Thompson
Jakobe was attentive, knowledgeable, and funny! He made my first time car buying experience AMAZING! I will use and recommend Drive Time just because of him! Thank you Jakobe!!
Marcus Joseph Sr
Destiny was awesome and the true meaning of a professional. She answered all of my questions and showed lots of care. I have zero complaints and thank Destiny so much for providing me such excellent service.
Jennifer Query
Jakobe was absolutely wonderful!! He really took the time to explain everything to us and gave us all the options that worked for us!! We are really excited about our new Kia Sedona!!
Nancy Smith
The process was very easy. Our sales person, Rob Baldwin was very professional and knowledgeable. I would recommend DriveTime to anyone in need of a vehicle.
Shawn Schoonveld
Excellent service and very helpful staff. The manager Ian Woodruff was very helpful and made the process easy to understand. Would recommend to anyone looking for a quality vehicle and good service!
Lisa Shank
Thank you Ian,
I appreciate your kindness, guidance and patience with my 19 year old son Corey.
This was a wonderful experience for him!
You rock Ian!
Mister Murry
DESTINY was more then excellent! Normally when you think of dealerships you think of an all day process! DESTINY made this the easiest process Ive experienced! 10/10 highly recommend 8-)
Nancy Kubalanza
Jocobe was a pleasure to work with! He is a professional and answered our many questions about hybrid ownership. Car shopping in itself is stressful as everyone knows! However; Jocobe not only possesses job knowledge & experience, Jocobe also has attitude that is positive and an infectious smile. Thanks DriveTime! And, thanks again to Jacobe for making our new car purchase a great experience!
Quenton Rose
Destiny Daniels was amazing. Even while working with me, she helped keep my 5 year old entertained. Definitely recommend seeing her.
Laura Moore
Destiny was my Sales Lady are Drive Time West,. Destiny was exceptional and took great care of my needs. Thank you Destiny for taking great care of me and giving me a great experience of a no hassle experience.
michillinda burke
Jakobe was the best!!! He made sure that I was happy with my Jeep before I drove it off the lot!! Very straightforward, no B.S.
Kelly Price
Go see Jakobe Young for your new vehicle. He’s very professional and a pleasure to work with. Made my process nice and easy.
Darius Evans
Jakobe Young is very knowledgeable on the buying process for a vehicle. He supported us and made us feel comfortable through the entire experience. Thank you Jakobe.
Dominique Foster
My experience with Tristan was awesome he guided me through the process slow and easy he is such a life saver he made me feel comfortable signing my life away lol
Asia Matrece
Tristan was a great help. Especially since it was my first time dealing with drive time. He was very patient, kind, and honest.
Dalton Case
Lovely, thorough, and sufficiently equipped for the job in a timely manner. I would likely recommend a friend or family to Ms. Destiny Daniels for a satisfying car buying experience with DriveTime. Thank you a million and then some.
Anthony Moszee
It was an absolute pleasure working with with Destiny! She was very friendly and professional! I highly recommend her to help get anyone into a nice car!
Darayl Henrichsen
Jakobe Young was a great sales person ,no pressure,and a very good personality with customers. Iwould highly recommend him to anybody i come a cross.
Solo Shot
Destiny was very helpful. Very sweet and helped my stepdad get a new car. Give this girl free lunch she deserves it !
Jasmine Walden
Destiny was very helpful with putting me in a car that was comfortable for me. She makes you feel excited about getting a new car.
sami lee
Great service with Rob! Went in looking for one car and when i couldn't afford it he found me another vehicle i love! Will definitely come again
Joshua Price
Destiny was so awesome, friendly and just overall amazing and professional! We were very successful in our great vehicle find!
Cole Knuth
Destiny was absolutely amazing and answered any and all questions for us. Also helped us get into a vehicle that we loved once we saw it
Meire Thomas
Jakobe’s service was excellent. He was very patient and helped me find the car I love.
Lisa Alvarez
Great customer service from Destiny!! She was super helpful and great to work with! Come see her for you car needs!
Christopher Eberlein
Destiny was awesome, very friendly, made the entire process of buying the car supper easy. Highly recommended.
Anthony White
Destiny Daniels is the best sales associate I have ever personally came in contact with. She was very professional and nice
Stephen Jones
Great Experience!!! Jakobe at Indy West answered all my questions and made the process quick and easy. I highly recommend!!
Shakeenah Riley
Destiny daniels is so amazing she helped me out and got me a car I love thank you . Will definitely recommend
Super
Jakob’s was amazing incredibly hard working and helpful we don’t deserve this man , thank you so much sir!
India
Jakob young was definitely awesome 👌 great sales person helped me out alot and got me out on the road quick I appreciate him greatly and will recommend anybody to come see him !! …
Elizabeth Agee-Denney
Jakobe Young outstanding customer service!! thank you for your hard work and working out all the details! Fantastic atmosphere!
Dakota White
Destiny did a great job, very knowledgeable about the vehicles and didn't waste any time getting me out the door in a new car
steven foster
Excellent inventory and even better customer satisfaction. Jacobe Young was very helpful in assisting me with purchasing a vehicle.
R
Jakobe Young was very pleasant and helpful. If I had to refer anyone, it would be to this young gentleman!
Thank you 😊
laina gachett
Destiny Daniels was the best.
Very pleasant..
Took her time went over everything with me
Thank you
Amber Atkins
My experience was great here understanding simple and fast Destiny Daniels did a great job helping me through the process
Kenneth J. Catenacci
My issue is my own impatience. Took longer than expected as only 2 people were working. They were amazing. They got me through the red tape and the completely inhuman techno stuff. As for why I was there, I was approved, was able to leave with a vehicle better than what I anticipated, and through it all, they maintained their professionalism and courteous customer service. I highly recommend them and would go to them again if the need arises.
Marketia Smith
Destiny was awesome she got me in a car that i wanted nd was super nice I definitely recommend her if u go in for a car
MsTinker Adams
Destiny Daniels has a positive attitude she handled everything really fast. Awesome Job Destiny!!!!! 👍😁😁😁😁 …
James
I had the pleasure of working with Cam in Indianapolis who actually went out of her way to help me find the vehicle I wanted even when it was from another location where she would receive nothing for her part in the sale, which I found absolutely amazing. I highly recommend this individual for your vehicle purchasing needs!
Harry Aacheson
Destiny Daniel was Very professional and helpful throughout the process and I was very comfortable with her.
Royce Williams
Destiny D. Did an amazing job helping me with the purchase of my new vehicle. 10/10 would recommend.
Kevin Bergmann
Great service,easy process Destiny Daniels did a great job getting me through the process quickly and easily!
Dorothy Adams
Destiny was awesome and friendly. I had a great experience working with her.
Maddy Hobbs
It was an amazing experience! They helped me so much finding the perfect car. Ian was wonderful and DESTINY WAS AMAZING!!!
Diana Elliott
Destiny Daniels was by far one of the Best salesperson I have encountered. She was very pleasant and professional. KUDOS DESTINY!
Whitney Crumes
Jakobe Young is a good person to talk to when buying a car or anything! If I ever need to come back here I would like to meet him again!
fashion funny (fashinesta)
Destiny was amazing, she got me into a new car that I love and was patient throughout the whole process was very funny and positive totally recommended
Devora Ross
Great experience. Jakob Young did not try to push for a vehicle I did not want. I would highly recommend.
All “Rosè Tillman Black” Father
Destiny she need a rise she is awesome she helped us get a very first car she was polite and did everything she could to get us this car. We need more people like her in this world 10/10 for her
Darria Blevins
I went in to get one thing and came out with something better! Destiney worked me thru the process and made every thing painless and easy! Thank you so much. I’m all smiles
Tori Linville
Jacobi was the best! He was so patient and understand! I LOVED HIM!!!!
Henry Nathan Mitchell
Ms. Destiny with Drivetime indianapolis west, was great. She help me find a better vehicle then what I had in mind. She was patience with me and help me by answering all my question.
Thank you again. Ms. Destiny.
Monique Anderson
Camrielle Herrera provided great customer service and excellent follow through she made it easy to do business with Drive Time. Thank you!
Rebecca Barker
Rob Baldwin was amazing, knowledgeable, helpful and was able to get me approved in no time. I would highly recommend this company and location
Camille Hardy
Tristan Leslie and Cammy were AWESOME! Great Service and Very Friendly! We became Friends!
Pamela Whorrall
I came here on my birthday and would like to give Jakobe Young 5 ***** also bc he made the car buying process a MUCH better experience than I've EVER had!
Millande Toussaint
Jakobe was awesome! He made the process smooth and easy and definitely worked with us.
William Elliott
Jakobe Young at the Lafayette branch was so kind and helpful. Made my experience pleasant and easy.
Kiera Smith
Tristan was very friendly and helpful. Laid out all Of my options and got me in a good vehicle
Kassie Villereal
Highly recommend going through Destiny! She was so professional and her attitude was very positive at all times
Shavonte Crayton
Destiny Daniels was great, very polite, and did her best helping me purchase my new vehicle.
Sarah Cochran
Jakobe Young , had the best experience at drive time . Thank you for helping put me and my family in a nice reliable car.
Keyona Ruth
Destiny really was very nice and very helpful I truly recommend stopping bye ask for destiny she will help u and she is very nice and has great customer service I will choose her again and so as this location of you looking for a car
treshawn publix
Had a good experience with Destiny, she was very nice and helped me with the whole process of getting a car.
Jerome Hilliard
She was amazing. Wonderful, spokesperson, beautiful drive great personality, 100%. Yeah I love it.. thank you Destiny
Ruebon Holder
I have to say this store is one of the cleanest I have been in.. I have been in drive time in az but years ago.. And this store is way cleaner..
They helped me with getting a vehicle I wanted not just a vehicle..
Julie Novick
Destiny Daniels was extremely helpful and so sweet. She was patient and help us get a new vehicle
Kendra King
destiny who is a new worker who just started a year ago, did a good job assisting my boyfriend and I to getting a car and a 2018 at that. I'm very thankful to her.
Nova Crisis
Worked with Jakobe and it was great he was very helpful in explaining how things work he was honest and very polite.
Trinity
I had a great experience with DriveTime. I got exactly the car I wanted for a great deal. I worked with Cam, and she was really helpful and answered all of my questions. I came in and 2 hours later I drove off in my new car. I have zero complaints, big recommend!
Keshia Bush
Jakobe Young was very informative and resourceful during my drive time experience today! Thank you drivetime!
alivia henley
Great experience. Jakobe was awesome. Ask for him on your next visit.
Tes Noble
We got the pleasure work with destiny, she really worked with us to get us in a car same day! Super Thankful for her services!
Kayla Davis
I had Jakobe as a salesman and I couldn't be more impressed with his customer service. I came in early to the Lafayette rd location and he happened to be the first one in, he took care of myself as well as at least two other customers at the same time and still managed to be attentive, positive, and helpful. He took extra time to explain things to me and was very thorough with going over the paperwork. The best part to all of this was it was a relatively fast experience even with him having multiple people he was taking care of.
L.D. Shaw
Jakobe Young was exceptional! He really explained the Drive Time processes & allowed us the time to really inspect the car & ask as many questions as we felt comfortable with before making a purchase. He didn’t push us or get impatient with us. Sometimes that can make all the difference.
Taja Floyd
Drive time was very helpful and answered all my concerns. Good reasonable vehicles. Got squared away with insurance all in one. Jacoby & Ian were a really big help and I def recommend !!!
Daniel Willis
Jakobe Young was really nice very helpful and was very patient with me and my indecisiveness. I appreciate it very much so
Yolanda Harris
My Sales Representative Jakoke Young hey patient very helpful and awesome service. I'm very happy.
Aimee Eaker
Came in today and Jakobe got me in exactly what I wanted with the a great low down payment! Thank you once again
Riley Ramsey
Dylan Holbrook and everyone else did an outstanding job.
Way less pressure than any other car dealer I've ever dealt with.
Dylan was patient and helpful. . . Got me into a nice ride.
I cant say enough good things about my experience
Tierra Mitchell
Jakob’s thanks you for helping me find the right vehicle for me and my family!!!! Great customer service!!!
natalya smith
Destiny was very nice and helpful purchasing my new car.
Daniel knott
Tristan was amazing. Got the car I wanted, quickly.
Very helpful and very friendly.
If you buy from this location ask for Tristan Leslie.
Suzanne Quinn
Tristan provided me exceptional service. He took the time to answer all my questions.
Domonique McFarland
I Appreciate Jakobe Young Getting Me In A Vehicle Today, Super Cool Dude, Down To Earth Guy! Go See Him!!!
G Champ Tv
Destiny Daniels was very pleasant and professional highly recommend drive time! 5 stars
C J
This was the only place that was a willing to take me with current parameters in place etc. Tristan was my guy he was very professional, got me set up smoothly, didn't pressure for the higher sale he let me decide exactly what I was cool with etc. All in all I highly recommend this place. They also don't buy to sell anything, with major report issues so that's a blessing in itself ...Im driving off with a 2016 Chevy spark with 44,000 miles might as well be brand new I didn't think in a million yrs I'd drive off a lot today with that low of milage in excellent shape etc. Damn !!!!
Jamila Sims
Robert made this process very easy, and was very helpful and seemed very knowledgeable. I was referred by a friend and happy with the process.
Nadir Talibdeen
These guys are awesome….everything was simple and made easy. Jakobe Young is the guy to see.
Keaun Vlogs
Destiny has been a great help and she has a smile to light up a room #thankyouforbeinghere🫶🏽 …
Ceaira Green
Destiny Great service she did good did all the right steps I recommend anyone going to her
Carrie Smith
ROB BALDWIN WAS THE BEST! So polite, explained very detail thoroughly and overall a joy to work with:)
Dora falcon
Ian was very attentive to the problem we were having. He was patient with us and actually got the problem fixed
TMTE ARCHERY
Got our new car at Drivetime thanks Jakobe Young for all your awesome help!!!
Robert Hoffbauer
Jakobe Young got us in and out, and in a much nicer car than I was expecting to boot!
Te'Lane Alexander
The staff here was fantastic! Big thank you to Jakobe for guiding us through the process and Cam for finishing it up. Really big thank you!
Jason Rhode
He was a great guy! Nice! Respectful! Good customer service!!
Quinnetta Ross
Miss Destiny was awesome got me in and out in time!!❤️
Lori Gallegos
My husband and I just bought a Honda CR-V from DriveTime. Tristan was wonderful! He was kind and patient with answering all our questions. He definitely goes out of his way to make sure you understand everything and that you are comfortable during the whole process. Thanks Tristan!
Dana Graham
Rob was super great, very easy and fast process, do kind.
Nevaeh Nelson
Tristan did THE BEST JOB getting me into my first car today. I recommend if you come here ask for him. Also i’m very satisfied with his service and my car. Thank you so much Tristan.
Adam Schanlaub
We were very impressed with the patience of Jakob’s Young. He was very helpful and relentless at ensuring that each of the details we were looking for were met. When my wife and I started looking for our next vehicle we were unsure of exactly what we were looking for but had vague ideas and when we mentioned multiple different vehicles Jakob was quick to go out and clean off, warm up, and bring each for us to see and test drive. Considering the snow storm we just had we thought he was great for being willing to do this
Tashara Hutchison
Cam is amazing! I am a first time car buyer and she walked me through the process and explained everything. She was able to get me the car I really like in my price range. Phenomenal customer service, highly recommend!
Kenzi Perryman
My first time leasing a car. Tristan at drivetime made my experience enjoyable. He answered all my questions. It took me over a week to make a final decision, he was patient and responsive. Highly recommend!
cynthia baker
Jakobe Young Have a lot of knowledge of what needs to be done & doesn’t stop until he can get you approved.
alexandra lynn
Cam was incredibly helpful and transparent. It was nice being able to speak to someone who as professional as she was practical, into getting us something we loved, within our budget! Would definitely make sure she is who i see my next visit, very happy with our trip. Thank you, Cam!
Isaiah Hudson
Come see Destiny if you need a car! She was super helpful and made the process easy!
Arnnetta Dawson
Very helpful and informative also we had a great time with Jakobe Young
Joneal Kinchlow
Very nice and very detailed and always smiled.. Very excellent customer service 😁 …
Nikitas Underwood
Great experience! Would definitely recommend this place! Marcus was patient and very helpful in qualifying me to get into a vehicle being sensitive to my budget! Thank you Marcus!
Tersheika Daniels
He so extremely nice & very helpful with things I didn’t know.
Nathan Blevins
Destiny Daniels at the Westside Indy location is amazing! She helped me understand my options and finances so I could make an informed decision that fits my needs. She was also very patient with me exploring several options. She made this an easy, stress free, and painless experience!
Stephen H.
Jakobe Young helped us today & couldn't have been more genuine. He listened to our needs & helped us get the perfect vehicle within our budget. No haggling or waiting. Thank you, Jakobe for providing such a positive guest experience.
GeorgiaStreetMusicGroup GSMG
I recommend Jakobe young for all future car sales. Very professional
Jeffrey Cmehil
Jakobe was a great help and was very professional and honest. Great employee and person.
Kat
Jakobe Young helped me get into a great car for me and my family. He made sure even though he already had two appointments that he was still able to take care of us fast.
Kristi Chambliss
Jakobe Young is the absolute best. Made me feel comfortable from the moment I entered. Very efficient, professional and great at putting people at ease considering getting a new car can be rather stressful. I highly recommend coming to DriveTime - ask for Jakobe!
Bryan Salas
I absolutely loved this dealership and the car buying process. I haven’t bought a car in over 4 years and that’s because I worked at a dealership and got a good deal. After my car crashed I was super super spectacle of buying a car cause that’s a big purchase and I have to 100% sure it’s what I want to do. Charles Mey, man thank you so much, he really made this buying process as simple as it could get. They’re quick at responding too and really want to help out. Charles communicated so efficiently that I felt really safe in getting this car. He broke down all the financials and what was going to be needed before I got there which was awesome cause I live in Fishers and I only had 1 ride and that was to get there. The process was smooth, no hidden fees or taxes, it was basically all laid out for me and made me feel real comfortable in signing those papers. I was super ecstatic and my daughter and Charles and everyone at the dealership knew how ecstatic I was 😂😂. All in all, I love the car I chose, I loved the process of buying it, the test drive, all of it. This was truly an amazing car buying experience. Thanks again everyone!
LaToya Poindexter
Thank you Destiny Daniels for helping my daughter get into her trade in. She loves it
Brittany Delano
Rob Baldwin did a great job helping me get a car
Rishay Jackson
Destiny was awesome she was quick friendly and eager to help her customers
Bradley Rivera
Tristan was great and very helpful. The whole team at this DriveTime is amazing. They were all patient and helpful. Tristan answered all our questions and concerns. Couldn’t recommend him enough. I’d highly recommend purchasing from here again
Tavares Small
Jakobe young did a great job with us very professional .
triece Siler
Cam and Ian did an amazing job and really made it happen for me thank you
Blake Carpenter
Charles helped me through the process of purchasing my Ford Fusion and I absolutely love it!! He was so patient and welcoming!! My son was with me and was a little antsy and Charles would make a few jokes with him and even put cartoons on for him. Wonderful customer service!
Destiny Wright
Great guy Jakobe was very charismatic and thoughtful in helping me choose a vehicle and understanding my wants and needs and took the time to go over each detail with me.
Rachell Smith
Tristan is awesome!!! He got me in and out, considering I already knew what I wanted and he explained everything in exact detail!!! He was very polite and informative!
Keith Phelps
Ii would like to thank Jakobe Young he was friendly and polite got me in and out
marcus harris
Destiny Daniel's was very professional and informative
Walter Archer
Destiny was very helpful to me getting things done
Michelle Madsen
We went to this location to purchase a vehicle.Both Cam and Eric were awesome from the beginning. We test drove a 2018 Buick Encore but realized that the down payment required for this vehicle was more than we could afford. We asked about a 2015 Encore that we saw on their website (and really the one we were interested in to begin with). They said the vehicle was at another location so They called that location to put a hold on it and gave us directions on how to get there. We felt bad about going to another lot but they quickly assured us that it was no problem. We went to the location on 38th street and not only did they send us there, they transferred our file to that location so we didn’t have to re-start everything we had already done. We were very pleased with the customer service and the attitude of everyone there. Will definitely refer all friends and family there!!!
Robert Hutchison
My daughter bought her first car today. I was very pleased and impressed with care that the Saleswoman Cam took of my daughter. DriveTime west Indianapolis is a great place to buy a car.
Daytrean Casey
Very professional! Straight to the point and answered every question I had.
Jakobe Young
Nathan Akers
Very professional and quick. Pain free experience. Great visit
Michael Jackson
Very Knowledgeable of his job Jacoby Young customer experience guide
lashae Rendell
Tristan is absolutely amazing !! Great consumer service !! Awesome communication skills ! Amazing sales rep all together ..
Amber Caputo
Tristan was amazing! So helpful and explained everything in great detail! Can’t wait to enjoy my new Jeep Cherokee!
Kristen Gallagher
Destiny was amazing! Thank you so much for all your help!
Yolanda Moore
Tristan was very friendly and thorough with the contract.
Lid T
Our Salesman Charles did a wonderful job! He was efficient and fast. I don’t like the process usually, but he made it pain free. Thanks, Great job!
Gaming Manipulation
The place was very clean and very welcoming. There was a wide variety of nice cars and the staff was very helpful. I'm especially thankful to Jackobe and Tristian, they helped put a lot while buying the car.
Lynne Bouey
My experience with DriveTime was fast and professional. I was able to get approved on their website and they sent me a list of cars that qualified for my down payment. Paperwork was done for me due to me coming in from out town and all I had to do was test drive the vehicles and pick. Everyone was nice and very helpful.
Kaland Trotter
Jakobe was very helpful, great customer service. He for sure deserves a raise. He made my first leasing experience great!
Clifton Jett
Received assistance from Tristan, a salesman at the location. His care, patience, and overall help was extremely beneficial while searching and purchasing a vehicle. Would definitely recommend and ask for Tristan if possible!
Daryl Lakes
The staff at DriveTime were patient with me and made sure I got the car I wanted and could afford. Their inventory of cars was extensive and I was impressed with the quality of the cars I tested. My sales person Brent Edmondson was knowledgeable and was very helpful in assisting me find the right car. A+ to all the staff.
Sierra McDaniel
Charles Mey was absolutely phenomenal and we couldn’t have asked for a better salesman. He was personable (my fiancé and him talked and laughed together). We looked at three or four different cars. And after being a little disappointed, that we didn’t a certain aspect of our payments. He jumped right up and already had a solution for us. He didn’t have us jumping through hoops or putting our hopes up. We appreciated the honesty, strong personality and just his company in general. He’s so amazing when we finish paying off our first car we are coming back to trade it in with him even if he isn’t working for the company.
Keela Wilson
Walked out with a big smile thanks to jakobe ☺️, really excited about my purchase !!
Amanda Jenkins
Our salesman, Jakobe Young, made it very easy in the process of purchasing a car from DriveTime. He made sure that we were happy with our choice.
Walter Gatlin
THANK YOU Ernesto, Kim, and Ian! You guys are awesome! These guys got me financed and back on the road in a breeze. They made sure I got the vehicle I wanted, extremely professional, great customer service and communication, courteous, and answered every question/concerns I had. It was a 2 hour drive, but definitely worth it. I highly recommend Drivetime Indianapolis, IN. Great car buying experience, Great place of buisness.
Stacey King
Jakob’s young was a excellent car salesman
PrettyyExclusivee
Excellent customer service, Destiny thank you so much!!
Jean Ville
I need to know if guys accept fair credit I want get a car with you guys and how much down I can get
justin lewis
Camrielle is amazing!!! Very fast and stress free car buying process… if you are looking for peace of mind in purchasing a vehicle, don’t hesitate… GO SEE CAM AT DRIVETIME WEST INDY.
Shai Olmsted
Charles Mey was an excellent help for me with my car journey. I was in a bad accident and he listened to what I wanted and tried to get me into something I loved and could afford with my not so great credit history. I had a really great experience and would recommend to anyone in my position.
Tammie Haynes
The woman that helped me was Cami! This girl is awesomesauce she was so patient and very understanding literally worked with me for hours until I found the right car for me. I would highly recommend Drive Time they really are amazing!
SlaywithTay Thomp
Went into drive time & met with a sale rep name travon …… he was amazing ! Very thorough, very detailed . Answered question he made my experience on buying a car less nerve wrecking !!
Thank you guys !!!!!
Atlanta Hartman
Rob was the best, like I told them I love this place…
Steven Chandler
My experience at drive time was one of the best !
Customer service was A-1 and was more helpful then any other place that I had looked for a vehicle. They helped me find the vehicle that best suited my family’s needs . I don’t think I would have been as satisfied going anywhere else. Thanks to Charles Mey my wife and I picked and drove off the lot in the car that we wanted .
alissa thomas
I started Off with another rep who didn’t do exactly what I needed Done initially. However; Charles can thru to save the day. He was personable and courteous in the midst of my red hot temper. I appreciate the care and patience I was Shown and I will forever be grateful for Charles Getting me into a reasonably priced and reliable car. THANK YOU DRIVE TIME, AND THANK YOU CHARLES MEY!
James Bailey
Excellent experience. I have never had this easy of a time purchasing a vehicle. No hassle, great customer service.
Karen Gammon
These guys were awesome!!! They got me in a great car and it did not take a whole day to do it. Lawrence was great and i thank him for showing the Camry to me. Ben made the financing part a feel good experience and Chad finished the deal with professionalism and warmth. I will recommend Drive time to my friends and i look forward to having a great business relationship with them. Kudos to all of you...
Stacey Smith
Sales men Jakob Young was great with helping me get into my upgrade🚙. I’m very happy. Great Job Jakob 👍🏾👍🏾 …
Branden Vannice
They were fantastic! They went WAY beyond the call of duty. Cam, and Ernesto stayed 2 and a half hours after closing time just to assist my wife and I. I highly recommend Drive time to anyone looking for a great vehicle at a modest price!
Tasha Constable
Painless process and everyone is very welcoming. Only delay was dealing with my personal auto insurance. I HIGHLY RECOMMEND Ernesto Purnsley!! He streamlined the process and got straight to the point. Didn't try to "upsale" me. He listened to my wants and even probed for more details if what I was looking for to find the best fit.
Johnny Crouch
My wife and I just got a great deal on a 2013 Ford escape I highly recommend Tristan he was awesome and also they have really nice employees too they all was a big help today 😀👍 …
Kimberly Jackson
Kristen was AMAZING... She found me a car in my budget and made sure I was 100% happy with it. She had a great personality to go along with her wonderful customer service. Will be recommending her to others!
Ekaterina Heffernan
DaJuan did everything to help us get a great deal! I absolutely love my new car. We brought all 3 of our young kids with us and the entire staff there was extremely kind and helpful. Great place to buy a car.
J. Vinny Vincent-Dunn
Friendly, easy and definitely affordable. Seth and Ernesto were amazing and very professional. They went over all of the details with us, without any pressure to buy. Best experience ever. If you're looking to buy a car without feeling the pressure to purchase anything then go here. They listen to your needs and will take the time to get you the car you want and need. I'm recommending everyone checkout this location. PLUS they offer you coffee, water, and popcorn!
Harold Adams
Great experience with Jakob’s Young.
Jason Ross
This was my first experience at Drivetime and didnt know what to expect, but I had high hopes. Charles Mey at the West Lafayette Road location in Indianapolis was extremely helpful, professional, and friendly. He made the car-buying experience great. Drivetime itself actually had a good selection of cars and I was provided multiple options when it came to cars and financing. Everything was very transparent and I appreciated that.
Ashley Sullivan
We have bought 2 vehicles from drive time now and have had great a great experience each time. Cam went above and beyond staying over and helping up get the car we wanted. Couldn't ask for more!
April Harris
Ernesto was awesome! He was very patient with us for the two days he worked with us on getting a car. Very friendly and laid back and even drove out to another lot the same day to get the car we wanted. Definitely recommend going to see him if you are looking for a car.
Moon
Very professional and Transparent. Jacoby was I can’t speak for anyone else there. I will go to him in the future for another vehicle.
Nicole Gross
Was a great experience. Jakob Young was very helpful. I would recommend going here to purchase your next vehicle
Darian Woods
Tristan helped me tremendously with getting a new vehicle. He was very thorough with information and answered every question with such positivity. Thanks again!
Teresa Parker
Charles was so kind and did everything to make our experience awesome. I was thrilled to find my car with a great person to help me out. I highly recommend him!
Yolanda Hines
I haven't bought a new car in about 20 yrs. Ashley and Shaun at the Lafayette Rd location made my buying experience very enjoyable. I greatly appreciated their customer service. The atmosphere of the dealership was extremely comfortable, which helped ease the nature nervousness when purchasing a vehicle. Thumbs up to this Company and their employees and yes, I would recommend this Company to my family and friends......
Precious Cierra
Timeka and Cam were AMAZING!!! They did everything they could to get me the car that I loved and I am so GRATEFUL! Both were incredibly helpful and nice. Timeka has a great personality and I am so glad to have worked with her through this process! An absolute pleasure! Will definitely recommend to others just because of the service.
Jacquie Lynnte
My experience was amazing! They were friendly patient but most of all, TRANSPARENT! George Adkins helped me and his supervisor and they were determined to get me in a vehicle I loved and within my budget. They were not trying to just make a quick sell but wanted to make sure it was affordable and dependable. Absolutely loved it!!! I recommend it to all!!!!!
Chyanne Lopez
My experience was amazing! I went in expecting to just figure out the financial side of things but expecting not to receive great news. I've been without a car for a while and was expecting to go a little longer. VERY MUCH to my surprise I got fantastic news and got a car THAT day! Ashley Crosby was awesome and helped make the process smooth. She helped me find the best vehicle for my financial situation. Thanks so much Drive Time for all of your help. When you go in, ask for Ashley!
Alex Secrest
Tristan was very helpful and explained every question I had, no matter how dumb it might’ve seemed while I was buying my first car.
Nicole Lynn
Mom and I went today and our experience was amazing!! George was super helpful and made our experience amazing. Most dealerships are just looking for the money but this was not the case!! He was absolutely amazing and helped with everything we had questions about!!
I truly recommend going to this amazing place to get a car!
Signed,
Denise Lead Foot Lynn
Vishous Huddleston
Clay Calvert was great at getting me the exact car I was looking for and made all the paperwork easily understandable. Our experience at drive time was great because of how smooth and painless the process was. Clay gave us all the info we needed, answered all our questions, and helped us take our car home the same day. Thanks so much!!!!
Ross Reagan
This is the place to go! Ask for Clay Calvert. Drive Time really takes the time and care for each customer, ensuring they find exactly what they are looking for. I needed a car that was durable for an out-of-state move and Clay was extremely helpful. We drove a couple models until I found the one that fit my needs. The guys here are extremely knowledgeable. If you're looking for quality and excellent customer service, then I would definitely consider this dealership.
Chandra Smith
Love the team! Thanks, Cam and Ian for looking out.
Brittney Krebbs
Clay Calvert was so awesome! Super professional guy that listened to what I wanted and needed for my budget! Wasn’t super pushy or just trying to sell me anything, we drove multiple cars until I found what I wanted and what worked for me! Highly recommend going to see him!
Chandler Willard
Charles Mey is phenomenal. He set my Wife and I up with a newer and nicer car than we thought we could afford. He even worked with the finance company to keep our APR in single digits. DriveTime needs to let Charles Mey run that place
Tyler Ganter
Destiny helped my fiance and I with a new car and made my fiance's day
Robert Trottman
Kristin Mason was very informative and knowledgeable. She gave us all info that we asked for. She walked my son through the process for his first car purchase. It was an enjoyable process. I would come here again with no question.
Briana Bennett
Tristan was a great help in getting me my best deal and back on the road.
Royce Pruitt
This was my first time financing a car on my own. I was nervous to come to dealership to finance another vehicle with my poor credit. DriveTime made me feel that I wasn't being judged based I my credit history! The staff was friendly and addressed me by my first name as if I wasn't another customer. My sales person Seth was not pushy at all and followed up with me by phone once a week to keep me up to date on my car buying process. Seth was very helpful and has excellent customer service. I took advantage of the layaway program to give me time to gather up my down payment for my car. I am more than satisfied with DriveTime on Lafayette Road!
Jacquelin Lott
Destiny is very professional and pleasant to work with.
Jennifer Linville
Shaun Booker was amazing. He took good care of everything. Very encouraging, efficient, friendly, and informative in terms of the vehicles we looked at, the features of vehicles, terms of financing. The rest of the DriveTime staff was just as friendly and efficient. Leon, Chad...it was a very pain less process working with a great bunch of people. Thanks, Shaun, Leon, and Chad!
Crystal Dunham
I am very pleased with my experience at Drive Time, Lafayette Road, Indy today. I had very difficult insurance problems, and not the greatest credit. They were STILL able to put me in a great car, AND I was able to drive off the lot TODAY. I would highly recommend anyone go to them. Good credit or bad. The people who helped me were Seth and Ben. But, the entire staff seems helpful. So glad someone told me about them. Overall, one of the BEST car buying experiences I have ever had.
S Sterling
Second most UNSTRESSFULL car buying experience I have ever had!!! The team is totally amazing! I looked at 8 cars, maybe more and they were patient with me and very helpful. I never once felt like their goal was money driven. They wanted me to her the car I wanted and even after the numbers didn't work they helped me find a car that would. I will definitely...DEFINITELY come back. Great business decision. Thank you so much Ernesto, Ben, and Seth.
Kyle Gagen
The buying experience was a lot easier than my past experiences. Seth was my contact and salesman who asked questions about what I want in a vehicle, type of vehicle and monthly payment range, before ever hitting the lot. He gave me three options which was plenty and instantly love the first. If you're going to purchase, expect to be there about 2 hours; this is average time for day of sale time. The staff are friendly and not pushy, which is highly appreciated.
caitlin hieston
Was looking for a Chevy Sonic to replace the one that was totaled in early December; was able to find the perfect one at a dealership out of my home state- they were able to get the car in within a few days. My experience with Ernesto P. was wonderful! He was helpful, knowledgeable, and very kind & understanding. I changed my mind a few times before I found the perfect car- and he made sure I was happy with my purchase! In a few years when I want to upgrade- I know where I’m going!
Holly LeJeune
I just bought an awesome 2011 Impala! The people were nice and helpful and catered to my needs. I was on a strict budget and they found a way to come as close as possible. They also have an awesome program to lower your monthly payment and interest rate, by adding money to your deposit within 60 days. I was also impressed by the awesome warranty and how clean the car was. They were courteous and thorough and most importantly, they treated me like my sale mattered. I didn't feel like just another customer. I've been looking for a car to purchase for over 4 months and ultimately ended up purchasing from them. If they can satisfy my picky needs, I think they can work magic!
AnnaBellBlossem
Don't mind the name, using an old account to write this. But this process was made extremely easy and there was no confusion. Seth and Jason worked with me and what I could put down on the car today. The payments were easily adjusted when I needed it to be. Over all I had a great experience! I would definitely recommend this place to anyone!
Brandy Moore
I would recommend DriveTime on Lafayette Rd to anyone looking for a new vehicle. I researched for weeks before I decided what type of vehicle I wanted and based on customer satisfaction where I wanted to buy it. DriveTime's website was easy to review the different vehicles available on all the lots. Upon our arrival to the Drive Time lot we were met at the door by Seth and immediately he found the car I had spotted on the website. He showed us additional vehicle to make sue the one I had come to the lot for was the perfect vehicle for me. Seth showed us options to make our payments less and special features DriveTime customer have available. Even though Seth was extremely busy the day of our purchase we did not feel rushed or like he didn't have time to assist us. Seth took the time to completely go over all the options the vehicle I purchased had and showed us how the unique features worked. When we looked around during this demonstration I noticed all the sales associates were as attentive to the customers experience. During the processing of our loan we were also impressed by Sean's customer service and ability to make the paperwork easy to understand. Both men made this purchase stress free and an enjoyable experience!
A_ Rashod
Experience was great! They was friendly, helpful, and very patient! Shaun and Jason really got the job done! My fiance and I test drove at least 6 vehicles until we found the right one for our family! I say drive time for you car needs, and tell them I sent you!!!!
Yuri Leath
Tristan wA the bomb. Very helpful and aupportive
Buffy S Harness
I worked with Seth and had a fantastic experience. He answered every question and set me up wirh a great car! I couldn't be happier. It was a quick and comfortable experience absolutely no pressure. I would definitely recommend Drive Time to my friends!!!!
DaughterOfZion 92
When I first walked in Drive Time the first person that came and helped me was a Mr. Shaun Booker he's was really great with customer service and did his job explaining everything well to a T! He was also very friendly I highly recommend him 2 anyone that walks in Drive Time on Lafayette Rd :)
Kala Mandeville
Drive time is amazing! Everyone was so friendly & helpful. I was so scared & nervous. Lawrence took all of that away and helped me feel comfortable and confident! Kea is awesome! She is so polite and made the finishing process so simple! I would recommend this place to everyone!
Henrilouise Carter
Amazing company . Ernesto was the perfect salesman. He is enthusiastic about his job and makes customer satisfaction his priority. He was patient and answered every question in a way that was easy to understand. I will recommend Drive Time to others. There are no hidden clauses with this company. Thanks!
Lupe13
I have visited multiple car dealerships this week that beat around the Bush while drivetime kept it straight forward and set me up within an hour with a good car and an excellent deal. Ask for George Adkins, he didn't beat around the Bush and laid out my options for me and got me driving home in a nice vehicle within an hour. Awesome service I definitely recommend!
Leny Dyon
Ernesto P. made my car buying experience PAINLESS! He made sure I was able the leave with the exact car I wanted and walked me through all the paperwork, I cant thank him and the Drive Time team enough! I will definitely be recommending this location to anyone looking for their next vehicle!
Alexis Fetta
I am a first time buyer and had a great expirence at this location! I had been keeping and eye on the online inventory and had found the exact car I wanted. I went in last Friday and left with the car I wanted. But Leon made sure I saw at least another to make sure I was leaving with a car I liked. I've had my car for about 4 days and I'm so in love with it! It was a very stressful experience because I'm a first time buyer but Leon and Ashley made it as easy as possible. They even filled my tank before I left! So thanks drive time for my 2013 Chevy Spark that's affordable and low mileage! Definitely recommend this location!
Clay Baker
Ernesto was a great guide to my car buying experience! We had to travel to the shadeland store to pickup the truck I wanted and he gladly drove me over there to grab the vehicle and we hashed out the buying process quickly and efficiently. Would 10/10 recommend him to anyone I know, hell, anybody in general! He's just an overall great guy!
Cynthia Gorham
Lawrence at drive time was tremendous! He explained every option and answer every question that I had.....i was not confident in getting a a car that I could afford but he worked with me. He was fantastic thank you. Thanks for hiring Lawrence! Now for Ben.....great manager and very polite and professional to his employees and me as a customer. Love Lawrence and Ben!
Prince Family
She was courteous and patient, she knew and understood what she spoke about. She handled our situation quickly and we were out in no time, I was definitely pleased. Thank you again!
Brianna Cliburn
Me and my boyfriend purchased our 1st car last night at DriveTime! I could not be more thrilled with my vehicle, or more satisfied with my DriveTime experience!! I had been in phone contact with the Shadeland location, in Indianapolis, for the past few weeks bugging and asking questions. My family is new to the area from CA and it seemed liked everywhere we went for a car no one could help us. The staff at the Shadeland DriveTime from day one answered all my questions and provided the BEST customer service. A special thanks to Todd the sales supervisor! He was able help put me and my little family in the perfect car! He was friendly and real, and made the whole process more fun!! Also I would like to thank Jason and Eric for all of there help as well!! I spoke to both of them over the phone and they were extremely helpful with all of my questions!! Overall my experience purchasing my first car was amazing. The DriveTime team made this experience so easy. I will be back!! And I will refer!!!
Emily Mennonno
Drivetime was an excellent experience. Ashley Crosby made everything very straight forward and easy. She was very patient and understanding. I am beyond satisfied with my vehicle and the dealership I went through. Highly recommended to anyone looking for an affordable vehicle that is of high quality. Thank you Ashley and the Drivetime family!
Karla Pierle
We just had a wonderful first experience at Drive Time thanks to the amazing Clay Calvert! Thank you so much for helping us find the perfect car for my husband. He couldn’t be happier and you made it a breeze! Be sure to look out for when I come in to get my Murano!
Avis Magee
Stopped by Drive Time because it was time for another car. My credit needs much repair. Kea Jenkins is a great representative. She very polite and knowledgeable of the car business. Jason(another respresentive) very polite and professional. There was rush or pushiness. I was able to make a car purchase based off my needs and income. I would recommend anyone to stop by Drive Time! Walked out with a dependable car I LOVE.
Amanda Baker
My husband and I went to purchase a new vehicle today and our experience was amazing!!! Nick and Ben were so helpful with meeting our financial needs! I HIGHLY recommend them if you are looking for a new vehicle! They put us in a beautiful 2016 Hyundai Sonata! Thank you so much!
Drew Burklow
The staff at this location was great! They did everything they could to put me in the car I came specifically to look at, and made the whole process much easier. Amazing customer service, not often do you walk out of a dealership feeling like your interests were kept in mind the whole time. A big thank you to them!
Sara Hawkins
My sales agent was Ashley Crosby, she was completely professional and worked with me to get me my desired vehicle that wasn't even on their lot. The approval process was painless a lot easier to deal with than other dealerships. The finance charges weren't more than what I've paid before from the official dealerships and their cars were just as good as certified pre-owned vehicles. As much as I dislike my credit situation, I was happy to find a place to help me out. Thank you for helping us good people that just happen to not be in the right places financially, happy to have a company like you working with us.
Tiron Herring
We were helped by George. We were looking for a car and he made it quick fast and easy! Made the process really enjoyable and had a personality that didn't come across as a "salesman" at all. Would recommend him to anyone who wants to get a car with someone who wants a great car buying experience!
J Gogins
Great big thanks to Ashley at DriveTime! She made our entire experience very pleasant. She went above and beyond because I had left our current car keys in the backseat of a car during a test drive and she drove all the way over to the Shadeland location to get them for us. They were supposed to close at 9pm and she didn't get back until 9:30pm and I was very appreciative! Also we got an amazing car at a great, fair price. I'd refer anyone to DriveTime!
Kim Cottingham
I absolutely recommend the Lafayette Road Drive Time location! Ashley, Ben AND Chad are all amazing to work with. They spent an extraordinary amount of time to help us find just the perfect vehicle from the large inventory they have on site ... and they even brought over a couple from other locations, too... and at a terrific price! This is my 2nd car from This Drive Time location, but it won't be my last! Thanks Loads for a great experience!!
Karma Cox
I had a great experience with drive time. I didn't think that i would have received the wonderful service that i have. Ashley Crosby, thank you for your help with finding a great car to get where i need to go. I would recommend anyone that is looking for a car to go to drive time on 38th and layfette road. You are guaranteed to get a car in less time than anywhere else. The staff are very friendly and patient. Thanks a million drive time for the wonderful service and my new car.
T&J Murchison
Life happened and I felt lost with little to no options. From the first phone call in to DriveTime to leaving with my new vehicle, Ashley Crosby was amazing. Ashley's professionalism & true concern for my situation was apparent every step of the way. I would absolutely recommend anyone reading this to not only buy from DriveTime but to make sure you ask for Ashley, as I will be referring everyone I know to go see her. Thank you Ashley!!
Richard Marlaina Reeves
Easy approval process! Was given all financial options and was given thorough explanation of everything I was signing! I would recommend Drivetime to anyone that is considering buying a vehicle, especially if other places have told you no!
Raymond Pitcher
Had a great experience today. They helped put me on track to repair my credit, and put my wife in a nice dependable vehicle. Great group of people. Thank you to them and extra thanks to a very courteous Lawrence Dale. THANK YOU
Brittany Martin
Ernesto and Leon did a fantastic job. I would highly recommend you see these gentlemen! They were the only people to treat me like a customer during my car search. They got me into a wonderful car with payments I can afford. Can't speak highly enough of them.
Kyle Riddle
Ernesto was very helpful with any questions we asked. He went over everything with the vehicle in great detail. Definitely a good feeling doing business with someone like that thanks again.
Caitlyn Ledbetter
Everyone was super friendly. I looked at a lot of cars. They help inform you of all the options and they are very knowledgeable about cars. Very reliable and great service. Seth and Ben helped us on our visits. They were fast and didn't waste time in order to help you get the car you want.
Scotty V
Drivetime was an absolutely wonderful car buying experience. I told them what I was looking for and how much I wanted to spend and they found me a wonderful vehicle. I highly recommend Drivetime. I was helped by Ernesto and I gotta say he was the most pleasant and helpful car salesman I've ever interacted with. He was so nice, patient, and not pushy in any way. The rest of the staff was great too! If you're looking for a car, Drivetime is the place to go!
oluseyi fashola
Clay and Sean were the best so far the experience was extremely smooth and I am super proud of clay’s experience and human relations. Sean was very professional and was more of an advocate to help the customer have the best experience. I selected a car that was out of residence state and they made sure they brought it in... in a timely manner.
Clay constantly gave update. Eg “we are on our way to pick your vehicle”... “your vehicle has arrived”.
Sean didn’t force me to buy any add-one like other finance folks do
It’s evident they work as a team. I will work with them again
Good job guys 💪
Leah Dahl
Cam & Ernesto were so helpful. They helped me get into a car I love, and that’s affordable. I will most definitely be coming back here for my next vehicle thanks to those two!
Demarkes Green
We had a great experience today at Drive Time. Ernesto took really good care of us, and got us into our dream car. There's absolutely no way we could have been happier. If you're in the market for a good quality vehicle, go see Ernesto; he'll take care of you.
Glitz Litzenberg
DriveTime was an amazing experience. It almost seemed too good to be true. I've only been working a little over a month but it was enough to prove that I can pay for this car. Bravo!
Slymmfish
The staff at Drive-Time Indianapolis Lafayette Road are a very efficient, friendly and helpful group of staff members. From the moment I walked in I felt that I was important and while my final decision covered a span of three days total, the staff were diligent in making the best possible deal for me and my situation. I recommend this establishment for you car buying needs. A special thanks to Ashley, Leon and Kia who accomplished what seemed like the impossible these days..they made me a happy customer! Thanks Drive-Time!
Jon Knox
Lawrence Dale was awesome! I had insurance claim total loss and he was able to get me in and out with almost no down payment at all.. very satisfied with his customer service and the way he helped us! 5 stars isn't even enough!
Tim Wire
My experience with drive time has been outstanding, my salesman Seth worked very diligently to find the truck for me that met my specific demands, and Jason the sales manager fought real hard to ensure I got everything I was looking for my experience has far exceeded anything I could have imagined. I would highly recommend drive time Lafayette road and be sure to ask for Seth Anderson. The entire staff was great!
Thank you so much drive time you guys rock!!
Tim wire proud new owner of my sexy 2010 chevy silverado extended cab!!
Ta
My salesman was Lawrence and the process was very hassle free and easy. He listened to the type of cars I wanted and found the perfect car, number one on my list! I'm happy I chose to go with drive time today!
Brianna McKee
Very friendly and helpful. Shaun was awesome! Went above and beyond to help my husband and I trade in our 98 Lincoln Continental and get into a new 14 Kia Soul. Also very reasonable pricing and great selection.
D_a_sHiKy PS4
Everyone here was very helpful right from the start. Seth Andrews stayed very productive towards getting me approved with a vehicle I wanted and I price I wanted. I will definitely come back, purely on customer service.
Julea Tomory
I will recommend DriveTime to family and friends..Charles was awesome..My down payment..paperwork and payment expectations were explained in great detail and Charles went above and beyond to make sure I got the vehicle I wanted..My credit isn’t the best but DriveTime helped me through a hard time by approving me for a good quality vehicle…Charles was the best and not one major dealership treated me with the kindness and understanding like DriveTime.
Kristin Gaines
We have purchased many cars over the last decade and this has been the least painful and time consuming. They had a nice eclectic inventory of cars and a great staff. The process was fast and thorough and we had a fantastic time working with Ben Bare, Kea Jenkins, Seth Anderson and Covey Detmer! Thanks so much for helping us find a new Soul.
Shannon Blue
My salesman was Shaun Booker he was more than polite and gave me all the information about the vehicle I wanted to purchase. My experience at DriveTime was no hassle no long term contracts and financially affordable.
I would recommend all my family and friends to DriveTime. And ask for Shaun Booker
Christopher Sifers
The west store is doing well with minimal manning. The west store presents clean and quality cars.
David Morgan
Amazing experience. Super fast, very patient and friendly. Cam was my salesperson and she was amazing.
James Montgomery
Everything about our experience was awesome. Ashley was extremely helpful and we were able to finance our brand new (to us) Mazda 5 with no real issues. Would definitely come again.
Brittney Combs
Shaun and Jason were amazing!! I usually absolutely hate shopping for cars but these guys made it so easy and no stress!! I didn't feel pressure and they absolutely did not try to force me into a car that was more expensive than what I asked for like every other place has done!
Jordan Donovan
Thanks to Ernesto and Jason for getting me set up with a great, dependable and clean vehicle this afternoon! They were courteous, informational and easy to work with. I'll definitely do business with them in the near future.
halima Nalls
I went to DriveTime not knowing what to expect and Clay Calvert really impressed me. From the moment we walked through the door, the questions he asked were based on what I wanted and what was best for me. Based on the features that I wanted he found me several cars that caught my eye. We test drove the cars and numbers were presented to us, but I still did not know what I wanted to do. I told him that I wanted to think about things and I would call him. He told me that was fine, let me know the next step once I thought things over, and he would call me the next day. Clay called me the next day just following up with me on my experience, I really appreciated that. He also followed up again 2 other times, just wanting to make sure I was still interested. I finally took Clay's call and told him I was interested but I still needed a few more days. He said okay, I look forward to hearing from you. Long story short, I went back to DriveTime on a Tuesday and one of the cars he presented to me was still available, I was excited!!! He said there were other cars on the website, but he had me sold with the 2013 Kia Sorento the first time we walked through the door. I really appreciate Clay's knowledge and expertise regarding his job. So many times people make things about them, or just trying to make a sale. Well not Clay, he let me know from the beginning what DriveTime could do for me and worked with me every step of the way. If you are looking for a car and want to deal with someone who cares about you, your needs and wants then go to DriveTime and ask for Clay. He will get the job done and you will be well PLEASED!!!!! Thank you so much Clay for all you did for us, we GREATLY APPRECIATED you and DriveTime!!!!! Keep up the GREAT WORK!!!
Tammeca Cornelius-Mumford
My husband and I were greeted immediately once at the front counter. However we were a little frustrated by the wait time for a salesperson. Although we were told ahead of time that there were a couple of people in front of us we felt the wait time was a bit excessive. Some salespeople were actively engaging with their customers but others seem to just be lingering.
Let me say I 100% appreciated Ernesto Purnsley for excusing himself momentarily from his customer to come over and explain that he had a test drive to complete but as soon as he was finished he would assist us.
Thank you Ernesto for your superb customer service. I am almost glad we were delayed, it lead us to a great salesmen. I am very excited about my future purchase. We will definitely recommend that our family and friends come see you.
Tammeca C.M.
Erika Anderson-West
Nick was awesome and helpful in getting in a car after being denied at different places. I am so happy with his outstanding service! It only took a short while and I drove off the lot in a nice car.
Brittany Dolliver
Kea Jenkins was amazing! She helped me run around the lot and find something that is reliable and safe for me and my son. She even endured my crazy turns as I got used to the car! I think I will be very happy in my 'new' Ford Escape.
Phillip Williams
The whole drivetime experience for me started in Atlanta...The approval process was fast and no hassle...I couldn't find a vehicle there and found my perfect car..2011 Sonata Limited....but it was in Indianapolis! I called and got Ashley...she was amazing...she helped me facilitate the deal between Atlanta and Indiana....I drove up today...She came in on her DAY OFF to personally finish the deal. The car drove and looked amazing...she filled up the tank and set every up in less than 1 hour. I drove 8 hours back in style....DriveTime definitely earned my business...they were very professional and did what they said. If you're in the Indianapolis area...Please go see Ashley...even if you're not in the area but see a car you like there...it's worth the drive!!!
Valerie Pierce
This was so amazing I watched the commercials all the time at first I had doubts but I actually went in with my husband and when we saw the down payment I asked to be pinched. I was so happy and today about to read an awesome car so yes it's true they true to their word. Thank you SETH ANDREWS AND ASHLEY CROSBY AND THE WHOLE TEAM YOU GUYS ARE GREAT MADE ME THE HAPPIEST WOMAN EVER AND MY FAMILY 😁😁😁😁
Todd Vershave
I was called immediately by Ben Bare which was very nice and explained the process to get me in a car. With my credit I was very scared that I woukd not be able to qualify but that was not the case. Seth Andrews was very helpful with finding a great fit for me and explaining everything to me. Over all the group at Drivetime treated me very good and I had a good experience with them.
Daniele Davis
My credit is not the greatest and i am trying to rebuild it. I tried to financing with other dealerships, but was not able to get financing unless I had a lot of money down . I went to drive time and had a wonderful experience with sales rep Kea. She was very patient and took her time to assist me with my purchase. I will definitely recommend drive time to family, friends, and to anyone looking to purchase a vehicle
Brandy Tinkle
I just bought a 06 Trailblazer for my daughter from Shaun at Drive Time. He was very professional and patient with us and I appreciate that. Everyone was very friendly and courteous. I would recommend anyone to Shaun at Drive Time to buy a car.
Brandy Thompson
Matthew Dooley
Had a great experience buying from Drivetime. People was friendly and very prompt. The vehicles was clean and in working order. I worked with Seth and he was great. Seth greeted me as soon as I pulled on the lot. Even though the vehicle I was looking for was not here. Seth went and got it. I will buy from drivetime again in the future.
Anastasia Mueller
Seth & Shaun were both great. They handled everything for us promptly as possible. Experience was fantastic. I'll definitely be giving them as a reference for anyone I know looking for a car.
K. Brazier
The service was awesome! Ernesto and Kristen made us feel at home and I were a big help with getting my wife and I in the right vehicle. Thanks for the experience and being patient with us.
Artena Hardister
Rob was very customer friendly and was very patient
Tiffany Anderson
OMG my experience was one for the books, The Dream Team (Lawrence, Nick, & Ben) made it an easy, awesome, and truly amazing experience. Their knowledge, friendliness, and attentiveness was one that other car dealerships could take a few lessons from. Everything from offering water to making sure when I pulled off the lot that my car was nice and shining bright. Thanks soooooo much for the experience and helping me to find my next baby (my vehicle)!!! You guys rock!!!
Marissa Goda
Lawrence was amazing in helping me find a car that I could afford and was over all super helpful, Jason also went out of his way to make everything work out for me to take the car home, I would recommend Drive Time to anyone who needs a great car at affordable prices and amazing service and help they give in finding the car the best fits you and your lifestyle! Thanks again guys for all of your help I am truly greatful..
MeChee Bee
5 stars are up there but I meant to hit 4 stars. It won't allow me to change it. 😊 My experience with Shaun Booker was awesome. He didn't promise me anything that he didn't deliver. If you have bad credit they will get you financed but you will need more money down than you may have expected. I would recommend Shaun. Go and get you a real nice automobile.
RRB RRB
Lawrence was a really helpful and polite salesman. They explained everything! I really appreciate the people here, they helped me with getting a car. I would definitely recommend getting your next vehicle here. Thank you so much!!
Apryl Hudson
Kea and Jason were amazing. They were friendly, patient, honest, and helpful. I went in knowing what I wanted and they made sure I got what I wanted and made my experience great. If you're looking for a new used car, please stop in and see Kea and Jason.
Pamela Ward
Drive Time was awesome!!! Wonderful people .Kea,Ben and Lawerence polite and nice and sweet to talk to. My credit was poor and I mean poor and they were able to help me with my needs and to meet what I had to work with.. They were able to put me a 2011 Nissan Sentra and I am in love with my new car.. I highly recommend that you check them out.. It was an AWESOME EXPERIENCE...
Crystal Hottman
I did5nt even go to other dealerships, straight here. I was told they has great customer service and not pushy. So true!!!! Kea, Jason, and Seth were great. Super easy. Good prices. Offered the extras I wanted. They focused on what was important to me. And the commercials are the best marketing tool
InkDeep LLC
I just want to thank Shaun Booker and the entire DriveTime staff for the excellent customer service and friendly environment they provided!! The process was very smooth and extremely professional! I love my new car!! I encourage ANYONE and EVERYONE to purchase their vehicle from DriveTime!!
#BigSmileOnMyFace #SatisfiedCustomer #ThankYouDriveTime
Denise Moccio
Got us in the car we wanted for the price we needed.. Fast and courteous service
Stephanie Senrud
I was satisfied with Ashley Crosby's service. She answered all my questions and was very thorough with everything. They made sure to call and check in on me and was very interested in getting to know my family and I. Over all, I will refer friends and family to Drive Time!
the flash gamer 872
They went above and beyond! Kea helped me a lot there were some documentation issues but she really worked hard to resolve those, so I could drive away in my new car! I am so thankful they worked so hard to get me into a new to me dependable car!!
Tammi Hubble
I purchased my 2010 dodge journey on April 28, 2016. Love the car, Sean was great and for the most part the overall experience was great. Had to have it serviced before my 30 days, drive time covered the problems. 2 weeks ago the horn stars blowing at random while driving or sitting still. My employer nearly fired me because of the noise and nuisance at work. I pulled the fuses and no more horn. It isn't covered under the extended warranty and dodge says no recalls. Not happy. Last week after putting about 1800 miles on the car the oil change required comes on. I take it in for an oil change once again great service at the Shadeland service center. One week later, this morning I go to leave for an appointment and my car is completely dead. Nothing was left on. I find some one to jump start the car for me. Let it run for about a 1/2 hour, take it O'REILLY auto parts, they run a battery and alternator test, alternator is good, battery is bad, no good. Less than 8 weeks and now I have to buy a $150 battery because it isn't covered. Why was the battery not checked to begin with? Why sell me a car wit a bad battery? Not happy at all. I call the service center and guess what. Nope they won't help or cover any cost for a bad battery they should have replaced before selling the car. Seriously considering taking my service issues some where else from now on. So not happy anymore with my car and it's 'apparent' weekly problems and problems that should have been avoided. Giving a 4 star only because the dealer and salesman I bought the car from were very good to me at the Lafayette st location in Indianapolis.
Jessica Farris
Anissa helped me and I've had trouble finding a car place to help me get into a car with my credit score...I came in today and she helped me get into a car TODAY! I'm so happy and loved how nice she was and helpful! Highly recommend DriveTime and Anissa!
Kenarda Smith
Tristan Leslie was awesome on helping me everything went smoothly also Ian woodruff was a good candidate
lynica hyche
I had a great time today trying to get a new car. He made the experience awesome and I absolutely love how he didn't pass me from agent to agent. he made the process easy to understand . I know that I can call if I find something I don't recognize or comprehend. He was very professional even though I made it hard cracking jokes . I got a great car . Even though it wasn't the one I was going for I feel like he honestly helped me make a better decision . I'm comfortable in my purchase and I haven't been able to in a while . I apologise for name change my son hacked my email I stoll can't get his picture on off there LMBO..
Autumn Stephens
"Oh my gosh!" Seth, Jason and Anissa were "Amazing!" I financed a Ford Flex through them and I absolutely love it! Everyone at the Lafayette Rd location are Awesome and I recommend this location to anyone (hands down!!!!)
The Kings
I came in nervous and scared of what was gonna happen because I’m not very good at talking and communicating but the guy who helped me, Clay Calvert, was probably the nicest salesman I’ve ever talked to. Walked off with the nicest car I’ve ever had no problems. If your gonna come to drive time, look for that guy if you really need help
DeShawn Deshazer
Leon was great. Thanks drive time. One of the best car places I have been. The staff are very friendly and helpful. Straight forward pricing and no haggle pricing. Very quick approval. I will send friends here.
Haley Wells
Tristan & Cam we’re great! Glad I was able to work with them.
Taylor Hamner
Our salesman, George, was wonderful. He was so kind and helpful, he helped us get the car my mom wanted, and great insurance. I definitely would refer Drive Time I family, friends, or co-workers.
Nic Newby
We came late in the evening and ran into some snags in our financing, but Ashley knew exactly how to straighten it out and didn't mind staying WELL past when she should have to make sure we were able to drive away in our dream car that same night. I will be referring all of my friends to Ashley and will be coming here again for my next car. 5 stars isn't enough stars to convey how I feel about this place!
Krista Fox
DriveTime on Lafayette Road is where I got my 2012 Ford Fusion and they were GREAT! They were helpful and made sure I had all questions answered and that I was comfortable walking into financing a car! This is definitely a good choice when purchasing a car!
Davonta Sanders
Destiny had great customer service!!!
Catilyn Baird
I am very satisfied with the sevice from Seth. He is very upfront and descriptional about every piece of information. I am most satisfied with hospitality and friendliness of all the drive time associates. I will most definitely recommend this drive time location to all my family & friends in the market for a car.
Katrina Gibson
This is my second time purchasing from Drive Time and the second time around was better than the first. Everyone was helpful and very patient and they also took the time out to explain things in detail as well as answering any questions I had. I worked with Shaun Booker at the Lafayette Rd location and he knows his stuff. Thanks again Drive Time!
Jason Burleson
Brett did a great job helping me turn around my car buying day it was definitely a better experience then the one I had earlier that day at a diffrent dealership
Janet Bryant
I highly recommend DRIVE TIME for anyone looking for a good, reliable used car. I went there yesterday afternoon. Everyone in the store was very courteous and knowledgeable. After checking my financial status, they told me I was approved for any of about 10 cars on their lot. I checked out 4 ........ a sedan, 2 vans, and a PT Cruiser. I especially liked one of the vans. We ended up purchasing a 2007 Dodge Caravan. It's in excellent condition with relatively low mileage. We used my car as a trade in even though it wasn't in the best shape. Drive Time even handled changing the license plate from my previous car to the new one, eliminating a trip to the BMV!! The location we visited is at 38th and Lafayette Road, on Indy's west side. They also have a facility on the east side of the city. As part of the deal, I have a 36 month/36,000 mile warranty, plus 3 free oil changes for 3 years. I was completely satisfied with their service and highly recommend them to anyone looking for a used car
jennifer craig
I was in need of a reliable vehicle and i was informed about Drivetime. My first meeting i met Ashley. She was very helpful and explained, answered all my questions. The day i came in to actually pick up my new vehicle Seth was there answered all my questions as well. They both were extremly nice, helpful and knowledgable. I felt comfortable with the both of them. I would refere them to anyone needing a vehicle!!!! Great experiance all around!
Pamela Potts
Tristan Leslie you Rock without you I could not have done it thank you so much for your time hospitality your kind words and most of all you care.go Tristan go bless!
Xavier Armani
My experience with Ernesto P. was an absolute pleasure. He was very knowledgeable and friendly making this nervous first time car buyer comfortable and well informed. I recommend this place to any first time car buyer.
Keyantika Murray
I had a great experience with Seth and Jason both. They did an awesome job and they made the best out an horrible situation. I also got financed with zero money down....When you think you have an impossible situation go see them they will work miracles.
Jackie Dunlap
Met with Lawrence today at Lafayette Rd location. He listened to our needs, answered all questions thoroughly and found us exactly what we wanted! Driving away in our new vehicle 😊 I've had multiple meetings with car salesmen over the years but this was by far the best ever! Thanks Lawrence!! …
Tamara Cole
I love Drive time and the sale people. My experience was great n smooth. I was treat nice n they care bout me leaving with the vehicle I wanted. Thanks to Ernesto, Chad,Sean.. You need a car go to them
Heather Bonnell
I had only Saturday to buy a vehicle...Kea has an amazing personality and she took all of my stress away, without even realizing it. The staff were all smiles...it was a fabulous atmosphere. A little area where my son watched t.v. and ate popcorn was GREAT too. I test drove a few vehicles and she in fact encouraged it. Never once was I rushed or pursuaded to buy a certain vehicle...not the slightest pressure!!! I am happy with my purchase :) I recommend this location...
aleigha
Ian & The Team We’re Very Helpful & Quick In Getting Me In The Vehicle I Wanted , With Reasonable Prices , I Recommend The West Indy Story For Sure !!
Mistie Bulthuis
Went in thinking I would have a huge car payment that I wouldn't be able to afford. Left with a beautiful car with payments I can afford. Sean at the Lafayette location was a fantastic salesman who was straight forward about everything. He answered every question I had and got me into the exact car I wanted!
Thank you!
Scoyoniah Bowdry
I bought a car here and had a wonderful experience! I also sent my mother here and she left driving with what she wanted as well. George Adkins was awesome and very good at making sure we both got what we wanted!!!
charlene greer
Excellent customer service. Everyone was very helpful. Our salesman, Clay was a very knowledgeable and went out of his way to make sure that we were comfortable with our purchase.
Demond Lewis
process was very easy. and Ernesto Pernsley will take very good care of you... come see him i will advise anybody to go to the Lafayette Rd Drive time. Great customer service... Just amazing.
Carrie Golden
The service was AWESOME!!!! THANKS ASHLEY AND CHAD!! We got a good car with no down payment and it didn't take long at all. I HIGHLY RECOMMEND VISITING THEM IF AND WHEN YOU'RE SHOPPING FOR A GOOD, RELIABLE VEHICLE!
BellaHunneyBee
Tristan was super helpful with this experience & made it easy & smooth!
Jorica Rapier
Jakobe Young was Excellent!! He was very polite and professional! Excellent customer service!!
olatunde chris
Beautiful experience in my life with Drive time cars. I feel very comfortable with them mostly the way and manner they handle business with me. They really amazing people of which I can recommend anyone who need a car nice a durable shousk always come to DriveTime, with my favorites Sales Person Arshley. She's just a wonderful sales person. Always smiling and likes to make someone feels comfortable, even in all the buying process she always on point... Thanks to Arshley for this beautiful buying experince. And thanks to Drive Time cars.
Matthew Oliver
Very smooth process, Seth Andrews was my dealer. He moved as quickly as possible and helped me out a lot with my trade-in... great place to get a car to help build up your credit!!!
Amanda Fields
Ernesto is awesome! I kept him until after hours asking questions. He was very professional and didn't pressure me at all. Had a great buying experience. Thanks for all of your help!
Beth LaMont
It was a great shopping experience. Drive Time had a lot of vehicles to choose from and was really accommodating to my particular needs and wants. Kea Jenkins and Lawrence Dale were great salesmen, I recommend seeing them!
Corey Smiley
I had a great experience with Seth Andrew's at drive time. I purchased a Cadillac that was at another branch and they went out if their way to get the car brought down to indy for me. I would recommend stopping by and checking them out.
Koren Davis
Great place to get a car if you if feel like no one will accept you because of your credit. Seth , helped me out and made everything feel just right did not feel pressured about anything and left feeling like I made the right decision. Thank Seth & DRIVETIME
James Haley
Ashley and Ernesto to include the entire team here were professional, courteous and beyond. Awesome! They made my entire experience wonderful! Thank you Drive Time team!
Jamison Coler
I was skeptical before I got here. I was in a pinch financially, and they helped me out when most places said, "Come back with more money and we can talk.". Kea was super-nice and very willing to listen and work with me on keeping me in the range I was hoping for and needing. I went home the same day with the car I was hoping for.
FireTruckMan17
Seth Andrews is amazing ,very helpful and quick. The car buying experience is so smooth with drive time. Lafayette RD drive time is so fast , it took about an hour and we where driving away with a new car.
Christina J
Seth was great! He made sure I was comfortable with the vehicle. Could not be happier with my stress free experience. Highly recommended.
Alissa Wilkins
This place is amazing, we got a great car, much better than we could've gotten anywhere else and George and Jason jumped through hoops to help us make it happen. By far the best experience I've ever had at a car dealership in my life.
Erykah Zhane’
Destiny was very helpful and welcoming!
Angela Hinesley
Drive Time is the best I just got a 2017 Chevy Malibu love it Brandy helped us with everything she is the best my Angel if it wasn’t for her kindness and generosity I wouldn’t have been able to do this thank u Brandy and DriveTime your all great!!!
Kaitlyn Williams
Was very helpful and friendly. Helped find a car on my budget.
Marty Mynhier
My salesperson name is Ashley Crosby and let me tell you that she was awesome I came in to find a certain car and she did not stop until she found it. Her personality and attitude is so nice
There are not many salespersons out there that does not try and talk you into something you do not want but after I test drove several them I just knew those were not what I wanted , I lsft kind of sad but had told her what I was looking for and the next few days called me and told me she found what I wanted and I fell in love with it and today I am driving it home do thank you Ashley Crosby you are awesome.
Ruby Delgado
Awesome experience. Ashley and Kea were awesome at explaining everything about my new car and all the numbers. Everyone that I got to talk to were very nice and did a great job answering all my questions.
Chloe Vincent
This place was our last resort to get a good new vehicle! They helped us in every way possible!! And now we are in a new car!!! Will definitely refer anyone in need and capable of getting a good vehicle!!! Lawrence helped us and he was so fantasic!!!!
Maria Hernandez
Jakobe Young was great, he was a big help in getting our vehicle.
Robert Shipman
Kea Jenkins is amazing!!! She gave me an awesome deal and great information on a car. I've been to several different dealers for months and Kea knew exactly what she was doing. Great job!!!!!
Kevin McNally
The staff was great. Thank you Kea and Jason. I'm only rating 4 stars because the listing on the internet and the sticker label stated that the car had satellite radio, which it does not. I was impressed with everything else.
M.T. S Lewis
I was waited on by Shaun. He was friendly and professional. The building was nice and clean. I got an awesome car for a great price. When I need another vehicle I will be back.
Charles Middleton
Destiny was great very good service
Leslie Sea
I had a great Drive Time experience! Lawrence Dale assisted me with my vehicle purchase on a rainy day in Indianapolis, IN. I caught the bus to the dealership and drove away in my new car! Thank you! Lawrence and Drive Time family! I really appreciate you!
kayla hall
Clay Calvert was Awesome to work with! He made the process so easy. All the people were great to work with. Definitely get a car from them.
Shakeyah Bell
My experience with Drive Time was great. With the help of Ernesto and Seth I'm very happy with my experience! They were able to help me find what I wanted and also with a fast process! Thank you!
elizabeth bohannon
My expirence here was great. They were very helpful and listened to what I wanted. My sales man was awesome very nice and helpful. They made my first time buying experience amazing. I will definitely come back
Shade Coleman
Charles Mey was very professional & awesome to work with. I loved his energy & willingness to answer all my questions.
Thank you Drivetime!
Fernando Algarin
Great experience aquiring my new vehicle. The sales rep, Ms Ashley Crosby was very helpful and demonstrated vast knowledge of her job and also gave the extra mile so I could get out drivin my new vehicle.
Amber Hardway
Kea is amazing! She and everyone at DriveTime was so awesome and got us into a car that we love so quickly and considerately! Anytime you've had a hard time with all the rest of those snakes called dealers head to DriveTime on the corner of Lafayette and 38th behind the flower shop and ask for Kea Jenkins she'll take care of you!
Kimberley Thompson
After totalling my vehicle in the snow storm, I was left in an upside-down credit mess!! I went applied at dealerships all over the city and was denied. I stepped into Drive-Time on Lafayette Road and was greeted by friendly and helpful salesmen and women. I can in late in the evening and drove off in a car that I love AND can afford!! I would recommend Drive-Time to anyone who is looking for a quality car that is affordable.
Dont' give up, don't settle for less! Try Drive-Time!
Jay Blessed
My experience here at Drive Time was very pleasant! I had theeee best rep ever! Mr. Seth Andrews, was efficient, respectable and very courtetous! I would recommend this place to anyone that's looking for a vehicle. Thanks!
becky abbott
Didn’t need an extra call to confirm the appointment but thank you any ways
Michael McKean
Super easy. Charles was great. It’s wonderful not spending 8 hours at a dealership and getting the run around. Thanks guys!