Reviews of Jeff Haas Mazda. (Car Dealer) in Houston (Texas).
Jeff Haas Mazda
16711 Katy Tollway, Houston, TX 77094, United States
Description
Information of Jeff Haas Mazda, Car dealer in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Reviews of Jeff Haas Mazda
Jayaprakash Muthukaruppan
We had our first car from Jeff Haas Mazda and got to admit that process was a breeze. Mary Jean Gomez aka MJ was super helpful in entire process from the time we did a test drive and until the paper work was through. She was compassionate and took care of many things patiently for us. I would recommend Jeff Haas Mazda to anyone for a great customer service and for robust cars built by Mazda.. We are excited and our next car will be with Jeff Haas Mazda given all the comfort level of choosing and buying a car. Just go for it !!!
Zihao Niu
I had an amazing experience at Jeff Haas Mazda. I am new to the United States and I have never felt so welcomed! Special thanks to Abe Angulo for helping me out from the start until I got my CX-30! I give him a 10/10 for the service he provided for me. I am truly so grateful for such a smooth experience. For anyone who is thinking about purchasing a Mazda, I strongly suggest going with Abe he is a great person with a big heart. Thank you to the whole Jeff Haas Team. I am very happy with my purchase!
Cassandra
Mazda is the best!!
The greatest experience in Jeff Haas Mazda! 🚗
This is my first car in my life, and I choose Mazda CX-5 dark blue with a sunroof!
Although women cannot very understand about car stuff or functions, but my salesman Manuel and Joseph is very friendly and very patient to explain every question that I asked them😂😍
Highly recommended that can choose Joseph and Manuel to be your sales!🥳
Anthony Edward Manuel
We had a great experience at Jeff Haas Mazda. We opted for a car upgrade and everything went well smoothly. Special thanks to Mary Jean “MJ” Blythe for helping us out from the start until we got our new car. We give her a 10/10 for the service she had provided for us. Kudos also to the whole team. We are very happy with our new Car!
mari menjivar
I highly recommend the Jeff Haas Mazda team!! Especially Mr Chris Valladares! He was an excellent sales associate. I walked in and told him exactly what I was looking for and I left with more than I expected! I was trading up from my 2013 Mazda3 and I walked out with the new 2022 CX-5 Carbon Edition and I am in love with my new car!! Chris did an amazing job at explaining all the details of the car and just when I thought I wasn’t going to be able to leave with a new car that day, Chris came through! I walked away in an amazing car and I couldn’t be more satisfied with my purchase. Go and check them out, and ask for Chris!!
Ernesto C.bayabaya
I'd like to thank MJ for helping us find the perfect car. Her efforts are exceptional. We are just new here in the United States, and we are so grateful that we met her. She made the experience of purchasing our first new car simple and easy. We will surely recommend her to all our friends and colleagues. A great big “thank you” also to Ms. Isabel, the Finance manager. She was able to get us the best rate with our limited credit. Jeff Haas Mazda is the best place to buy a new Mazda!
Again, thank you so much, Ms. MJ for all your help!
Alex Long
Jeff Haas Mazda provided a great car-buying experience. The dealership and the cars were all nice, clean, and well taken care of. Charles, the salesperson who helped me, really helped me find the best car and configuration for my needs and was open to any questions I had about car or the buying process. I would highly recommend Jeff Haas to anyone looking to buy their first or next Mazda. I'm still super happy with the purchase of my CX-5 so far!
YzWize TV
We just bought a car again from Jeff Haas, our 3rd time, we will never go anywhere else! Mary Jay (MJ) Blythe service was excellent! She was not high pressure, listened to what we wanted, she found the exact car that we wanted, and the car exceeded our expectation. The entire process of trade in and purchase is a very pleasant experience, seamless process.. We were so impressed.. I highly recommend your next purchase come from Jeff Haas Mazda, look for MJ, she’s the best, you will not be disappointed.
Thank you Jeff Haas for such a wonderful experience!
Liz Clemmons
I bought my first Mazda 3 here back in 2016 when it was at the older location. Also have been using the dealership for all of my services. I have always had a great experience here! Well, I ended up trading my Mazda 3 in for a new 2023 CX-50! The whole experience was very pleasant! Our sales person, MJ, was very kind, attentive and patient with me. She made this car buying experience such a breeze! I’m hoping my new Mazda will treat me just as well as my first! Zoom zoom!
Kyle Tiller
Buying a car is an incredibly stressful process but thanks to the help from the whole team at Jeff Haas Mazda my experience was worry-free. Everyone was well informed and incredibly supportive; especially my salesman Manny Triana, who was always quick to respond and willing to go the extra mile when it came to customer service. I can't imagine a better car buying experience.
Brigitte Amaya
Best experience!!! I was taken care of by Colton Rogers who did his best to show me the best options for me. I had a great experience purchasing a car here. We were in and out within 4 hours. Definitely impressed with their service and I normally hate the new car buying process but I’m super happy with my new Mazda 3!!
Jeff Goji
I spotted the MX5 I wanted online and filled out a finance form and sent it in, also sent in a message on the site inquiring about the car.
I was then contacted by an assistant and then by the salesperson, Lauryn, who assisted me the rest of the way on the purchase.
Before I arrived my car had been detailed and was basically ready to drive out before I arrived.
Lauryn and the Sales manager and Finance manager were all a pleasure to deal with, very professional.
After I agreed to the purchase the car was fueled up and given a touch-up detail. Two things to note on the make ready:
1: The tire pressure was way too high upon leaving the dealer (50 psi) and should have been 29-31 psi per the door sticker.
2: The engine bay wasn't detailed.
Neither are huge things for me because I do all that stuff myself, but I hope they set the tires correctly for anyone who doesn't do that themselves.
This was my second car buying experience from Jeff Haas, my first being a 2013 Miata in 2013.
This was an Excellent experience from start to finish.
Karen Vaughn
I have truly enjoyed my new car! It has been everything my sales person Kenneth Page said it would be and more. Fantastic customer service. I have had my oil change done, fantastic to watch live! I couldn’t think of a better place to purchase a new car from or a more dynamite salesmen than Kenneth Page.
Thank you Jeff Hass and Kenneth! I love my Mazda 6
Megan Cejka
Had a great experience buying my 2020 Subaru crosstrek! Renan was extremely helpful and kind throughout the whole process! This was my first time buying a car by myself and I couldn’t of asked for a better experience! Definitely one of the nicest and most quality dealerships in Houston
Dee Cee
I had a wonder experience with Jerry. Friendly, professional, and really did everything in his power to give me the car I wanted with the terms I wanted, and I can’t say I was one bit dissatisfied at any point of the transaction. I even text him some requests after the purchase and his response time was impeccable. Sometimes we worry that once the sale happens, the customer service ends- it wasn’t like that and hasn’t been like that with Jerry at Jeff Hass. I would 100% recommend this location, and Jerry, to my family and friends.
Sue T
I just purchased a new Mazda CX50 from Jeff Haas Mazda. From start to finish, it was a wonderful new car buying experience. My salesperson, Memphis Jiron, is the BEST! Everyone at the dealership was so helpful and friendly. I highly recommend this dealership. The vehicle itself is awesome! Mazda does not disappoint!
Brandon Johnson
Had an amazing experience with purchasing a vehicle with Kenneth. My first time walking into the dealership, he made me feel at home and gave me great advice. Later on when I was ready to purchase. He went the extra mile to be sure I got the vehicle I wanted and for an amazing price. I’m more than happy to now be a part of the Mazda family and hopefully will be able to buy my next Mazda with Kenneth again.
Leah Hedge
Shopping at Jeff Haas Mazda was a great experience during a difficult time to buy a car. All of the staff that I worked with were great. MJ was at helping me chose the right car. I am very happy with my purchase.
Peyton Ford
I recently purchased a car from Jeff Haas Mazda and had the pleasure of working with Brandon Hargis as my salesman. I can confidently say that Brandon was the best car salesman I have ever dealt with!
From the moment I walked onto the lot, Brandon made me feel welcome and comfortable. He was incredibly knowledgeable about the cars on the lot and was able to answer all of my questions with ease. Throughout the entire process, Brandon was patient, and kind, and never once made me feel pressured or rushed. He made sure that I understood everything about the car and the buying process, and he was always available to answer any questions I had.
Brandon went above and beyond to make my car buying experience a positive one. I cannot recommend him enough! If you're in the market for a car, do yourself a favor and go see Brandon. You won't be disappointed!
Kendra Schlenker
Absolutely awesome experience!! Memphis Jiron has been assisting my husband with a specific model, trim package, interior color and exterior color for quite a while. When one was delivered to the dealership, Memphis notified my husband and drew up the paperwork. My husband was able to go in & quickly finalize the purchase. Memphis then went above & beyond to help my husband surprise me at the dealership with my new car! Julie Grimm walked me through all of the technology & MyMazda app. It was a great car purchasing experience!
Kristine Abraham
I worked with Lauryn Delasbour as my sales person. She was patient, thorough and never pressured me. She wanted me to make the best decision for myself and my life! She walked me through every step and communicated with me often. I would highly recommend working with her!
michael knapp
I Truly had the best car buying experience at Jeff Hass Mazda . After going to two Toyota dealerships and having one vehicle sold from underneath me I proceeded to call Jeff Haas Mazda and spoke with a Mr. Sutoyo Asked if they had any new vehicle’s on site he was polite and prompt emailed me the listing of the vehicle and I made a purchase the same day thank you so much for your help I highly suggest Jeff Haas Mazda for anybody’s next car buying purchase they make the purchasing experience a breeze and the staff is extremely nice.
ashley Gilbert
I read a lot of reviews before buying a new mazda and this dealership and Memphis had a lot of 5 stars. I am so happy I trusted those reviews and chose MEMPHIS as my salesperson. I liked his vibe and wanted someone who could make the process fun and also was honest and no bs. I couldn’t make up mind on which vehicle was best and Memphis went over all the details and help me decide the best car for me. He was VERY PATIENT with me as this was my first time buying a car from a dealer. I am obsessed with my new car. Thank you Memphis and Jeff Haas Mazda for a good experience in helping me get my new car.
Darryl C.
This was my first time buying a car from Jeff Haas Mazda and I’m 100% sure it won’t be my last. My salesman, Abe, was great from start to finish. He did an amazing job with answering me and my wife’s questions about the different CX-5s we were looking at as well as being patient with us throughout the selection process. He also allowed us the opportunity to think it over when we weren’t 100% sure of what we were going to go with which was invaluable to us. He also had great communication with us throughout the entire process and did whatever he could to make sure we were up to date and answered any questions we had.
After we chose the CX-5 we wanted, we met Danyel who did a great job with breaking down our financing (and she was able to get us a lower interest rate!) as well as informing us about the different aftercare packages they had. I admittedly was a bit overwhelmed at that point but she did a great job of being patient through it all explaining everything and going over each cost.
After everything was signed, we met Younghi who was very thorough in explaining the different features on our new CX-5 Carbon Edition. I truly had a great experience and we will be back for our next vehicle. Thanks to everyone over at Jeff Haas who helped us out!
erwin roy cabillas
Words simply are not enough to describe our excellent experience when purchasing our Mazda CX-30 it was beyond excellent it's because of Mary Jane. I worked with her through the entire purchase. She was fast to answer all our questions and helped out as much as she could. She is just the best!! ⭐️ me and my wife are so grateful to her. I will make sure to buy my next car from Mary Jane and will be telling all the people I know especially my fellow filipinos in Houston and beyond to check in with Mary Jane if they are buying a car. This is the place where you feel 100% comfortable ever when shopping for a car. Just ask for Mary Jane when entering the place 😉 I would definitely recommend her. Not only did we get a great deal, she was very easy to work with and made the process simple and fast. Thank you so much Mary Jane aka "MJ" from Jeff Haas Mazda ❤️
Adriel Larisma
MJ was very helpful and knowledgeable about vehicles! She is very kind and would really help you out based on what you want for your budget and needs. Me and my family enjoyed the whole process of the purchase and there was no dead moment about it (usually when you’re in transaction on buying a car the dealer would just leave you hanging and come back after) which did not happened with MJ. She took care of us until the close of deal! Overall we walked out with a brand new car and very satisfied and pleased with the experience! Plus she’s a Filipino so if y’all looking for one she’s the one to look for! Filipino or not she is awesome to deal with! 👌🏼👌🏼
Marcy Tran
Great experience overall! Jerry was the guy that walked me through this 2 days process to take my new baby home. He was quick with appointment, kept his word and provide me excellent customer service. As soon as I lay my eyes on the car Jerry made sure it meet my expectation and gave me a comfortable time to investigate the deal. Besides from him, the rest of the Mazda people were also super nice to me and my brother, from the financial guy to the woman that spent a few minutes to make sure my brother can have a nice hot cup of coffee. I've been dealing with multiple dealers after my accident but no one, no one has been more straightforward and helpful like JHM.
Kareem Ferguson 1
The lounge that you wait in when having repair services performed on your vehicle, I find to be very comfortable. The chair are very comfortable. Did I mention they have free coffee made by a machine that can deliver an assortment/ various varieties for your taste buds. Customers services representative that I had was all pretty friendly although slightly overworked in my humble opinion. Very clean service wait room.
Ariel Turca
Had a wonderful experience with Kenneth, Courtney and Jackie. All were so helpful and made us feel welcomed. I appreciate the level of service provided and I am enjoying my new Mazda Cx50 .
Selena Fleming
My husband and I came to look at cargo vans where Mohamad assisted us. He allowed us to test drive, inspect and ask as many questions as we liked. There was no pressure, even when we said we wanted to continue shopping elsewhere. His service, patience and knowledge won us over. It was an absolute pleasure doing business with him.
Michelle Aleman
I purchased a 2022 Mazda mx-5 with the help of Joseph Sanchez. He was extremely helpful. He explained the process as well as let me know all the features the vehicle had and kept me updated on the ETA of it as well. Kortney in finance was also very helpful and patient since we had many questions. I will refer my friends to this dealership in the future!
SueAndrew Chen
We had an easy and seamless experience purchasing our first Mazda from Jeff Haas Mazda with Lauryn Delasbour. She helped us and was very knowledgeable about the cars. I was impressed from the beginning. She works hard and works for you.
Mary Joy Olaguer
Look for Ms. MJ Blythe! She is the best. We did not feel rushed and the final price was exactly the same as negotiated. She’s also very patient on answering all our queries while waiting for the car to arrive in the dealership. Once the car arrived, we immediately went to their office and after 2 hrs, the purchase was done.
Rana Hardnett
Let me start off by saying this Mazda dealership is extremely thorough and genuinely want you to have a good car buying experience. Lauryn literally was the best, I felt really comfortable and confident in the purchase of my CX-5. It was my first time buying a car alone and it was very seamless process thanks to lauryn.
Rick Sykes
I would highly recommend this Dealership. They were 1st class. I purchased a Mazda3 Hatchback and the whole process was seamless. Ask for Joseph he did a great deal with me, or Memphis they both were exceptional. This dealership worked with me, made a great offer, and the finance department was superb. Look no further, no gimmicks or tricks, just straightforward business practice.
Steffany Rivera
I have purchased two cars at Jeff Haas and they do not cease to amaze me. The customer service is great and their sales team does not put pressure when inquiring about cars. I worked with Abe and he was so understanding and helpful. I can say, with confidence, that I have had great experiences in every department at Mazda. I would need an entire review just to talk about their amazing service department. 1000/100 recommend.
KnocKKnocK KnocKKnocK
Jeff Haas Mazda is the best dealer in Katy. I just got my second Mazda 3 hatchback here. Special thanks to Sutoyo Sugiharto (my salesman), Younghi Song, Kortney Malito, and Kait Le. They are all caring and professional to help you. What a blessing to get my ideal car at the end of 2022. 😎😎😎 …
Obi I
Giving this dealership five stars because of the customer service my husband and I have always received from one of the salesmen, Charles Silmon. He is exceptional at what he does and always ensures that his customers receive the best treatment. If you are not a fan of car salesmen, Charles will change your perspective. He is always available to answer questions even after you've taken delivery of your car. He truly goes above and beyond and I would recommend him to anyone looking to buy a Mazda.
When it comes to maintenance and service, Allan is your guy. I refuse to schedule my oil changes or maintenance services with anyone other than him. He takes the time to go over the results of any service appointments with you and always makes sure I leave with a clean car. He's awesome!
Vincent Anthony
Got my first ever car since I came in the US, smooth transaction. I just love my new car and its features.
If you are on a search for a new car in Mazda. Look for Ms. MJ, She will give you the best deal. 🎊 …
Lanette Tonsul
Had an amazing experience yesterday, the last day of 2022, purchasing our very first Mazda. The vehicle is AWESOME!! Probably the best vehicle we’ve ever had. Kenneth Page and Kourtney Malito were AMAZING! Their customer service was top notch. No pressure from anyone. Kenneth was real and was not salesy. Kourtney’s customer service was awesome. The whole experience was unforgettable. If you’re looking for a new car, you have to stop by Jeff Haas Mazda and see Kenneth and Kourtney. They will take great care of you. Great job guys!! Thank you for everything!!
Jo Kathleen Generao
I really love the service that Ms. MJ gave me. This is my very first car here in the united states and she made it easy for me. She is very comfortable to talk to and knowledgeable on what she's doing. I will gave her a 100/10 because of her excellent customer service.
I will highly recommend jeff haas mazda if you need a great deal.
Sarah Haywood
We had such an efficient and easy time as Mazda. Customer service was top tier and all of the staff was super nice. We told them we wanted to stay under 25k including taxes and fees, and they helped us find the best priced car that was right in our budget. Buying the car was efficient and easy! I would definitely recommend Jeff Haas Mazda.
Simon Evans
The service received from Brandt at Mazda on one of their likely busiest days of the year was fantastic. I've just moved from the UK and so buying / selecting a car in the US is all new, Brandt stepped me through the whole process, assisting and understanding my needs. Even went one step further and assisted in securing insurance such that i could have the car delivered. Overall fantastic service, super polite and everyone very efficient from start to finish! I'll be going back if / when i decide to sell the car.
Erika Berry
I worked with Renan and he was very helpful and knowledgeable. He helped me find a vehicle within my budget and had all the things I was looking for as well. He was patient with me as I needed time to consider my options and what meant most in buying a car. The entire team was helpful and kind through the process. I worked with Gilberto for my financing options and he too was wonderful to work with and was patient with my questions.
Thank you! I love me car.
Stephanie
I had a very pleasant experience at Jeff Mazda. I went in and Chris helped me out going over the different options and he let me test drive two cars I has my eye on. He was very knowledgeable with the features each car had. I did not purchase right away and they were never pushy/annoying at all. I called them when I was ready to make a purchase and the car arrived about 3 weeks later. Overall, I'm very happy with my purchase and with the experience.
Pham Esparza
Its a great experienced today with Jeff Haas Mazda dealership.I’ve struggling alot on getting car especially Im new and no creditbackground history here in US.I disapproved many times from others dealership.Im almost lost hope already. But with JHM I got a car and its NEW car 🚗.They will never stop trying your best you until you bring home a new Car.I would like acknowledged to all the team From Manager Todd, Finance Danyel ,Young-ye and ofcourse to my angel MJ🙏🙏🙏🙏👏👏🥺🥺🥺❤️❤️❤️❤️.Few hrs waiting but its Worth It!
Godbless to the management.
Anthony DeStefano
We have now purchased two cars from Jeff Haas Mazda and we have been consistently impressed by their team. Their staff is knowledgeable and courteous and always go the extra mile for their customers both in sales and service. Kenneth Page in the sales department made the car buying experience stress-free and easy. We will definitely be coming back when we're ready for another purchase.
Yiding Wang (Aiden)
My salespeople are MJ & Sutoyo. They are super friendly and kind, and also very professional to introduce every detail of my new car. It was a quick and successful car purchase for me at Jeff Haas Mazda.
Kris Jan Tonzo
A day to treasure, got my first ever car. This wouldn't be possible if not because of Ms. MJ of Jeff Haas Mazda. Thank you for being so polite and proactive, especially kudos to your awesome customer service. More power ❤
Rachel Buckley-Mellor
Excellent customer service! Very friendly sales team, not pushy and easy to deal with. Juana was great dealing with our purchase of our CX-9 (a 2 month process for us!). Straightforward sales and finance discussions upfront and stuck to pricing originally offered. Excellent overview of car on pick up and nice presentation of the car. Much better service than another dealer we have dealt with.
Jeric Simon
Thank you to Ms. Mary Jean “MJ” Blythe for a seamless transaction! I am grateful to MJ as she was super helpful on assisting me on getting my 1st car here in the US. She is kindhearted and knowledgeable on answering all my questions throughout the time. She even extended her personal time on answering my queries / concerns even after the transaction was closed. Once again, thanks MJ! You’re the best! Will definitely recommend MJ for those who need/plan to have a car in the US!
Claudia D
Lauryn was so helpful to get us out new car. We are very happy with our brand-new purchase. This is our 4th Mazda we got from Jeff Haas.
Christine Mae Cerillo
I recently visited Jeff Haas Mazda and had a fantastic experience. The staff were extremely knowledgeable and helpful, big appreciation to Ms. Mary Jean Gomez for answering all my questions and guiding me through the car buying process with ease. The showroom was clean and well-organized, showcasing a variety of impressive Mazda models. I ultimately ended up purchasing a Mazda CX-5, and I couldn't be happier with my decision. The car drives like a dream and has exceeded all of my expectations. Overall, I highly recommend Jeff Haas Mazda to anyone in the market for a new car.
Tiffany Nargang
I cannot say enough positive things about our experience at Jeff Haas Mazda! I was on a frustrating journey of finding a first time car for our daughter for weeks. After reading reviews about the Mazda3, I decided to go in a different direction and give Mazda a try and contacted them. Joseph immediately contacted me back and was extremely helpful. I never felt pressured to buy the car and he was fun to work with! The negotiating phase was seamless and I left feeling that I got a very fair price for the car. Joseph and Young-hi helped me surprise my daughter with the car later in the evening. It is definitely a memory we will never forget! Young-hi was amazing and spent so much time going over the car with us and explaining all of its features. To have that experience for my daughter’s first car and my first Mazda car, it was a super helpful experience and we are so thankful for her and all of her time. I’m super glad that I made the call and went to this dealership. Awesome experience and I would highly recommend!!
Cindylou Concha
We have the best experience in Jeff Haas Mazda.Very smooth process and friendly staffs. Mj helped us through out the process. If you’re new here in Texas or USA and looking for a pre owned or brand new car, just look for Mj. She’s a blessing for the Filipino community. Very straightforward person and she will lead you to the right car. Never have this experience from other dealership. We love our new car.
Kevin
This is my 1st Mazda after a lifetime of Fords. The whole process from start to finish was was made very easy with my salesperson Lauryn. She was extremely helpful throughout. We worked together about two weeks before finalizing the deal. She was quick to respond to all my questions and followed up after I purchased.
If you are thinking about a Mazda contact Lauryn!
Belinda Martinez
What a smooth ride. We were greeted outside by MJ. She was so polite and professional. She actually listened to us every step of the way. She made sure our CX-5 was the right fit for us. It was the shortest amount of time that we have spent at a dealership. Thanks Kortney in finance for explaining everything thoroughly. John and I recommend Jeff Hass Mazda. Look for MJ and tell her Belinda sent you :)
Joshua Morillon
Jeff haas Mazda and Abe get it done!!! I’m never a fan of going to a dealership and buying a car but the process at Jeff haas Mazda is the smoothest buying experience I’ve ever had! Top quality and customer service from Abe and the Jeff Haas Mazda crew! The only Mazda dealership to do business with!
Tuan Dinh
I wanted to say my experience with Jeff Haas had been great. From sales, to Finance to Delivery. My salesman Sutoyo was professional and helpful. Ask for him when you come in. Finance was smooth and I was not pressured to buy any warranty. Delivery manager was very thorough and friendly. She introduced us to the car and made sure we were set up.
Emmanuel Kyei
I came in to purchase my first car and was met with great service and hospitality. Jerry Galeas was amazing in helping me navigate through the process. If you are looking to buy a car look no further then Jeff Haas Mazda, just an amazing group of people. I honestly could not be more satisfied with the professionalism displayed and great service received.
Diego
Joseph Sanchez was awesome at the dealership. He really helped me find the perfect car for me. He was super friendly, knowledgeable, and made the experience a breeze. I really appreciate his attentiveness and speedy service. If you’re looking for a great car and an easy buying experience see Joseph!
Jose Cortez
The best place when looking for your new vehicle. Very professional service from the staff. Abe Angulo is an important part, he is a dedicated person who keeps his words. From the first moment you enter the dealership you feel the incredible atmosphere. A unique experience .
Chennie Antonio
I recently visited Jeff Haas Mazda to purchase a new car and I must say, the experience was exceptional! The staff, Mary Jean Gomez was knowledgeable, friendly, and took the time to understand my needs. The showroom was clean and organized, and I felt no pressure to make a purchase. In the end, I drove away in my dream car and couldn't be happier with the service I received from Jeff Haas Mazda. Highly recommended!
Teresa Chavez
It's lovely walking into a place and being greeted by such friendly faces! The night receptionist was lovely, offering me refreshments and such! Lauryn is the salesperson that I worked with and she is just such an invigorating young woman, I truly couldn't have asked for a better salesperson. She was very honest, helpful, and patient during the entirety of our appointment together and I truly can say that she offers a customer service like no other. Thank you so much Lauryn, young women such as yourself are truly an inspiration!
Hiren Joshi
My lease was ending and Joseph at Jeff Haas Mazda was extremely helpful in trying to come up with a solution for me. We discussed a new lease as well as a purchase lease option. They did a great job accommodating my questions and did the best they could to give me a couple fair options. It was an efficient experience and Joseph never tried to sugarcoat anything, he was fair and honest. I love my Mazda and this new location is excellent.
KG Tri
Great customer service. Credits to my sales agent, Abe who had been remarkable in patiently facilitating every concerns from the start until I finally had my vehicle. Although there was a delay in the delivery, he reassured that everything will be fine and provided a loaner car to compromise base on my needs. Keep up the good work.
Anneth Espinal
Mr. Sutoyo was great!!! Hope to deal with him for our next car!! He made the experience of getting two cars so quick and painless, totally recommend him!!
robert sutton
Memphis Jiron was absolutely fantastic. Buying a car is stressful to say the least, but Memphis made the process smooth and easy. We even stopped midway through the sales process to talk BBQ. His approach was very professional yet he made me feel like I was buying from an old friend. He was patient, understanding, and took the time to not only listen to my questions, but to answer them directly or find the answer. I am so thankful I made the choice to buy at Jeff Haas with Memphis.
DANIELLE PHILLIPS
The Customer service is top notch. Most especially Abe who made the (usually dreaded) experience very easy. Not only is he friendly, but very helpful. He went out of his way to make sure I was taken care of. It is because of his amazing service that my daughter also bought a car! Very pleasant experience! So happy with my new Mazda CX-5!
Saad Mirza
Got my very first car from this dealer and it was all thanks to Sutoyo Sugiharto. He was incredibly helpful and very patient with a first time buyer like myself. Definitely the best/nicest car salesperson I've ever had the pleasure of dealing with and trust me, I've dealt with a lot!
Younghi was also great at explaining all the features my car has, I definitely wouldn't have figured out most of it without her help!
Overall, this is a fantastic dealership that's super clean and premium with a wonderful staff!
Zoom zoom!
Bella Nguyen
I just bought my Mazda 3 from them. I appreciate Kenneth P. Page for helping me out with my new car. He is extremely helpful, knowledgeable and friendly. Highly recommended him! I also love buying my car from Jeff Haas. Everybody in here is friendly and they make me feel very comfortable during the process.
Carliss Muse
I bought my car on Feb 3, 2023. I originally wanted a cx5 but instead bought a cx30. This was the easiest and fastest car purchase I’ve made. My sales lady, Lauren, was very knowledgeable and personable. She was not pushy like some salesmen I’ve come across. She made me feel like I was buying a car from a friend. I liked that the lady that explained the technology of the car, I don’t remember her name, took her time and made sure I had a thorough understanding before I left the lot. The last person I interacted with that made it a very pleasant experience was Jackie. The day of the sale she said she would find a truck cover and call me later that week. Even though I forgot, she didn’t, and notified me when she located the part. I used to drive a Lexus and would always say the experience and customer service there was unmatched. Now, I can say the same about Jeff Haas Mazda and their sales team and the finance guy. Thank you for making this a very pleasant experience and for working the deal for me to get an even better car than I thought I wanted.
Luis Madrigal
Okay so this dealership upset me at first but I'm over all the negatives. My CX-5 continues to perform like a premium SUV. Everyday driving is less stressful and enjoyable. And my adjusted higher rating is due to the great service team in particular Yajaira who's helping me keep my second Mazda in tip top condition.
Positive notes: I'd recommend Mohamad Rahhal (5 stars) as your salesperson because he's blunt. No playing games, just honest upfront pricing on a car. Finance manager was easy to deal with and put us at ease. Julie (delivery specialist) is good and helps you set up your smartphone to your car and answers any questions you might have (5 stars).
This dealership is beautiful, I'd recommend anyone interested in buying a Mazda to see the facility in person!
Xena Nam
My mom and I had an amazing experience buying my first car at Mazda!! Special thanks to Abe Angulo for working his magic in getting me the best deal possible. He was so helpful throughout the whole process - from the paperwork to the moment I picked up my car. Anything he can do, he went over and beyond to make it happen. Thank you so much Abe and the Mazda staff for making my dream come true! 🚙
Dwayne Lacy
Juana was very kind and helped in any way she could. Joseph Sanchez was super cool and helpful! He did what he could to help me while I waited for car to get in. They would both ask their bosses if I had questions that they could not answer. Although it was a longer process than I wanted, I appreciate Joseph, Juana and the sales manager, Greg Jarillo. We made it, and I LOVE the car!!! LOVE this car!!!
Jean M
I've been a customer at Jeff Haas Mazda for 30 years! This year I unexpectedly had to purchase a car due to an accident, so it was back to Jeff Haas. I was lucky enough to meet Juana in new car sales! She assisted me showing me what was available. This year as we all know new cars have been in short supply, but Juana patiently assisted me while I was still shaken up from the accident. I settled on a beautiful blue Mazda CX-5 that I hope lasts as long as my past two cars, ten years each, because the other great thing about Jeff Haas is their service department! Thank you Juana I appreciate the care you took helping me!
adair gaudioso
I just got my 4th vehicle from Jeff Haas Mazda. The sales consultant Sutoyo Sugiharto is the reason I keep going back to Jeff Haas Mazda. He is a low key, extremely knowledgeable sales consultant, who is a pleasure to work with. He sold us all 4 of our vehicles. We have very good experiences from the rest of the staff as well, but Sutoyo is why we keep going back to Jeff Haas Mazda.
Todd Lehn
Nick, the used car director, is AWESOME! Pretty much everything was great about my experience buying a nearly-new 2021 Mazda CX9 from Jeff Haas Mazda, but there was one major issue I had. I made an offer on the vehicle, and they initially turned me down. No biggie. I wasn't worried about it, so I left the dealership. A few minutes later I got a call saying they'd accept my offer if I came back. I drove back to the dealership and the salesman (who was very nice), apologized profusely and told me they changed their mind and wouldn't accept my offer. I eventually caved in because the vehicle was perfect and it was still a pretty good deal. We were quibbling about $333, after all, on a vehicle priced near $40k. A week or so later, I received a request to provide a review from Mazda. I was honest about the situation, and the next morning I got a call from Nick. He was 100% professional about the matter and he told me he agreed with me and that it wasn't fair that they told me they'd agree to my offer, but then changed their mind when I got back to the dealership. He sent me a check for the $333 in order to make it right. Now, THAT is the right way to do business!!! I couldn't be happier, and it renewed my faith that there are truly decent people out there who will do the right thing and honor their word. Thanks, Nick! I will be calling you again in a couple of years when it's time to buy a new Mazda for my daughter!
Errica Dela Peña
Comments to their Filipina agent, Ms. Mary Jean Gomez, I want to express my heartfelt appreciation to the Filipina agent at Jeff Haas Mazda. Her dedication, expertise, and friendly nature made a significant impact on my overall experience. She went above and beyond to understand my needs and preferences, guiding me through the car-buying process with utmost care. Her professionalism and attention to detail were truly commendable. Not only did she provide excellent customer service, but she also made me feel comfortable and valued as a customer. Thank you for your exceptional assistance and making my car purchase a delightful journey!"
Panpan Zhou
MJ helped us all the way and she is super nice! She is very patient and explained everything in details. We bought a CX5 here and the experience is super great!
Erik Saul
Mr. Sutoyo at Jeff Haas Mazda was absolutely amazing!! He was patient informative, kind and transparent on all of the prices. When it came time for financing it was easy and made me feel like a valued customer. Mr Sutoyo and Jeff Haas Mazda have a new loyal customer!!! Thank you and I look forward to future business. 👍🏼👍🏼 …
Ronald Alvarez
My wife and I purchased a new Mazda 3 from Lauryn, and we could not have had a better experience at any other dealership.
Jeff Haas' team was excellent. Lauryn was professional, friendly, and helpful, and we have already recommended her services to an immediate family member. The other team members we had the pleasure of working with, were also fantastic. Unfortunately, I am terrible with names, so I do not have the privilege of mentioning them by name as well.
Lauryn and the team took a process that we expected to be stressful, and made it enjoyable and stress free. Thank you, Lauryn, and thank you to the rest of the Jeff Haas Mazda team.
David Do
Brand new place. Further west about 7 miles from the old location, but super big compared to the old one. The parts guy was nice and ordered my parts exactly how I wanted them.
Eunice Jovel
My husband and I had a great experience at Jeff Haas Mazda. Abe was our salesman. He was very knowledgeable and patient while we decided which car to buy. He showed us multiple cars and we never felt pressured to buy. We ended up buying a Mazda CX-50 and so far it’s great!
nicole rabara
One can never buy a car with Ms. MJ. She thoroughly explains and discuss pros and cons for the cars, ensures you're getting the car you want and best deals, very knowledgeable and witty.
Christy Sperling
I had the best experience at Jeff Haas Mazda working with Abe. Abe is very knowledgeable in all of the vehicle features and explained everything thoroughly. In addition, he was very patient throughout the whole process as I was making my decision. Amazing experience purchasing my new vehicle and a special thanks to Abe for assisting me throughout the process!
Anais Mendoza
My experience with Jeff Haas was fantastic all thanks to Joseph Sanchez. He was extremely helpful and thorough with explaining all the possible options. Buying a new car can be a daunting experience, but I felt comfortable with the genuine impression I got from Joseph.
Kevin Bourque
Our salesman was Abe Angulo. He was super attentive, professional and took very good care of us when we purchased our 2023 cx5. Highly recommend Abe!
Shayan Khan
Recently had a great car buying experience at Jeff Haas Mazda. The salesman Abe was extremely accommodating and friendly. He made sure we got the car we wanted and worked hard to get us a great deal as well!
Stephanie Horton
When I walked into the dealership, my dad and I really only had intentions of browsing and looking at our options, not purchasing a car. We had just left the Hyundai dealership nearby where we had just an overall bad experience. The atmosphere at Mazda was much better, we were greeted right away and were treated to exceptional service by Memphis Jiron who not only helped us in showing us our options, but really went the extra mile to get to know our situation and help us figure out what options would be best for me. We ended up choosing a lease on a CX-5, and I’ve been extremely pleased so far; the car works great! I cannot stress enough how incredible Memphis is at his job. He made us feel extremely welcomed and helped ease my anxiety about a first time purchase. If you want to speak to anyone, ask for him! We will definitely be returning when my siblings are looking for their first cars.
Brett Flint
Jeff Haas Mazda, and their salesman Abe went the extra mile to get us a deal on a new Mazda 3, and to make the purchase smooth and easy. Abe did an excellent job of explaining the vehicle’s features and getting us back the road. The Mazda 3 is a wonderful car, roomy, peppy, and very comfortable to drive. If you are looking for a good new car, call Abe at Jeff Haas Mazda in Houston.
We made the journey from Corpus Christi because the deal was that good.
Doris Bowden
My experience with Joseph Sanchez at Jeff Haas Mazda was great. He was very courteous, friendly and knowledgeable of the vehicle I purchased. It was pleasant working with Joseph. I would highly recommend him and Jeff Haas Mazda to friends and family.
Thank you Joseph 😊
Yadollah Hooshmand
The sale people John and Jackson helped us in getting the car my daughter was looking for. These two went out of their way helping her choose the right trim. The sales manager was also good at listening to us and providing the information and discounts we were looking for. I was not impressed with the finance guy at all.
Sara Rueda
Great dealership! The place itself is new, clean, and organized. The staff is friendly and super helpful. Abe helped me get the deal that I needed and the car that I wanted. He answered every question that I had and kept me posted with every update about my lease process.
Angela Stanberry
I had a great experience working with both Memphis and Colten. I called and spoke with Memphis and he couldn’t be there in the day I needed to shop. He referred me to work with Colten who was super helpful and I found a great new car. Both have been super attentive and have been great to follow up to make sure I’m happy with my new Mazda 3. I highly recommend these guys and this dealership.
G M
Sutoyo at Jeff Haas Mazda is an excellent salesman. He made the car buying process seamless. Great customer service. I recommend you contact him if you’re in the market for a new or used vehicle.
Kristen Laster
Customer service was AMAZING! MJ worked quickly to get me into new car, same day. Her and her team were also very understanding of the nightmare situation I had been dealing with for the last several months after my 2022 CX-5 was hit. The dealership itself is beautiful and I absolutely would recommend purchasing here.
mirza cruz
Hello 2023! Bought myself a car!! Thank Joseph Cervantes, you are truly a professional car salesman. You made this process feel stress free, I really appreciate your help. I highly recommend Jeff Haas Mazda dealership and of course, Joseph too!
mpmeade41
I had an excellent experience today purchasing a used vehicle with sales consultant Simon Talebi! He was very patient and not pushy at all! He made me feel comfortable about test driving and was very friendly! Thanks Simon! I will send any of my friends and family to Jeff Haas Mazda!
Sheneaqua Alpough
Purchased a new vehicle here and not a single complaint. Chris V. had exceptional customer service and knowledge of the vehicle my husband and I were interested in. I cannot say we had the same experience at the “luxury” dealership we visited the week prior. The entire process at Jeff Haas was smooth and everyone we worked with was kind and very helpful. 10/10 would recommend 😊
Andres Estrada
Great service. All what they promise they gave to us. Mr. Cuong Nguyen is a really nice salesperson, honest and he explain us all the details throughout our car purchase and trade in.
Also, the finance department, Mrs Care is so professional in the way to explain the finance aspect of the deal.
Thanks.
Steven Lozano
I had a great experience purchasing my beautiful Mazda! Brandon Hargis helped me out a lot with the process and was very patient and friendly. I appreciate that he made the process very easy and smooth and I will definitely recommend more friends and family to him! Thank you for everything!
Adrian Sierra
My brother bought a car that Abe sold to him!
Aside from the excellent car experience we had an equally pleasing experience with Abe being clear and concise with all of our questions and concerns! It was my brother’s first purchase and Abe Streamlined everything for us! Thank you so much !
jobelle vidor
Jeff Hass Mazda established the standard for exceptional customer service. MJ was responsive and incredibly informed, not just about the car, but also about the entire process, from the minute I contacted her with a simple query.
It could not have been more seamless and enjoyable. Their attention to detail and my happiness was truly remarkable went above and above in every way! ✅💯
Mayrid Martinez
Best experience ever !! Excellent service and good prices. This is my first car !! I was so nervous but my sales man Sutoyo is the best !!! It’s a Mazda 6 2018
LOVE MY CAR
Thank you so much !!
Vikranth Balasubramanian
Brandon Hargis at Jeff Haas Mazda greeted me and explained about the features of the Mazda trim I was looking for. He was very helpful and patient throughout the process and it Made my buying experience really good. I'd give him a 10/10 and would recommend Jeff Haas Mazda as a good dealership to buy cars..
J T
I wanted to leave a review for the service rep Will Salazar and service manager. I had a part issue in the engine of my Mazda CX-9 that normally should not go bad at the time that it did since mileage was fairly low. Although I had to do some leg work of my own with Mazda USA, Will was able to help me out and get the car fixed for what I thought was a fair cost. He was great with communicating the process from start to finish. I felt he was honest and forthcoming with any issues. Throughout this I felt reassured Mazda stands behind their product and I would recommend taking your car for service at Jeff Haas and with Will. Thanks again
Jen Gibbons
I got a cx5 from here. It's amazing. What made me decide on my purchase was the salesman. Brandt.or Brent I give him 5 stars for his service and he's completly a dedicated employee. Not too pushy not a joke like the ones I have encountered in the past. He was very professional and knew a great deal about the specs of the car. I am so happy with my purchase and will be sending everyone I know to see him. His personality is what made me chose this vehicle and he's just a great person in general and loves his job. He's not just there for the paycheck. I'd really like to become friends with this man in the future. I am one happy customer!!
Roberto Alvarez
Great experience. Abe Angulo was our sales person. He showed us several vehicles, explained the features, told us prices, and gave us his recommendations, that felt legit. Very good car buying experience. I was in and out in 3 hours with a new car. Thank you Abe!
Fabricio Lima
We bought our first cars (not one, but two) at Jeff Haas, and it was very quick and pleasant process. from the test drive, discussion on payment conditions, to the car pick-up process at the dealer, everything was great! I would like to thank Abe (Abelardo Angulo) to all support. We are very satisfied with the car, and I highly recommend Jeff Haas to the ones who are looking for a good dealer and a great purchasing experience.
Jordan Orosco-Keenan
Joseph was incredibly helpful with my CX-30 purchase! I went to three different dealerships and Joseph made my decision on where to purchase so easy. 10/10 would (and have already) recommend working with Joseph at Jeff Haas to get your new car!
Naima Holloway
Had a good experience with Lauryn Delasbour whilst shopping for a new car a few months back. She was very knowledgeable, gave me space to look and think without breathing down my neck like most car salespeople. She was a breath of fresh air! Sadly, I wound up not making a purchase then due to a family emergency but will definitely go back and ask for Lauryn by name in the near future.
Taylor Lavergne
My experience at Jeff Haas Mazda was beautiful! Gabriel was very efficient, informative, and patient with me. My finance guy was also wonderful(cant remember his name). I was in and out with a reasonably priced vehicle in no time! 10/10 way to go guys! I'll definitely be recommending you all to friends and family!
Melinda Chai
Abe made my experience in getting a new car quick and painless. He understood what I was looking for in a car and was able to explain different features of the CX50 very well. It Never felt pushy and always open to questions and helping us find the right deal. I would recommend anyone to work with Jeff haas. Great dealership. Will be coming here in the future.
james leo
I can't say enough about the salesperson MJ who helped me get my first new car since 1987. She was very attentive took care of all my needs and did a great job I couldn't recommend her more highly. If anybody asks where I got my car from and who my salesperson was I will recommend her 100%
Michael Baratta
Colton and Younghi were fantastic in helping me with buying my Mx-5. Great friendly and helpful service that exceeded expectations on all fronts and I’m absolutely recommending this dealer to anyone who needs one
Rik Hernandez
Sutoyo Sugiharto at
Jeff Haas Mazda is the best. We came in last minute with a pre-approval and we were in at out with my sons new Mazda 3. Great Service!!!
Russell Horton
Just wanted to leave a review for the new CX5 we just got recently for my daughter. Memphis was our salesperson and did a great job. Right from the beginning he was informative and not pushy. Just laid out all the information and let us make the decision that was best for us. Ask for him.
Jose Villa
I recently had the pleasure to with with Chris Valladares at Jeff Haaz for my new car. He did a great job! He helped me find the perfect car within my budget. He didn't try to push me towards anything I didn't want or couldn't afford, which I appreciated and was a refreshing change from other dealerships I've been to.
Plus, he was super easy to work with - always responding to my texts quickly and making the whole process stress-free. I highly recommend checking out Chris at Jeff Haaz.
Maria Sarmiento
I had the BEST experience working with Cuong Nguyen on a purchase of a well maintained preowned car for my niece. He really worked hard to earn my business, he was not pushy, working with him was a very professional experience. I will recommend him to my friends and family for future purchases. All staff really made this a "HASSLE FREE" experience.
THANKS JEFF HAAS
tracy wu
Love the customer service here! Highly recommend looking for Chris! He was super helpful and patient with us through the whole process and was transparent about everything. So happy to be a proud owner of a Mazda car!
Elsy Paz
I had an amazing experience buying my new car at a Jeff Haas Mazda. They have a great team. I highly recommend them Specially the salesman Sutoyo. Thank you so much!
Maureen White
Quick shout out to the AWESOME team at Jeff Haas Mazda who made my new car (2022 CX-30 Premium Turbo AWD!) buying experience completely stress free.
New car sales rep, Lauryn: so knowledgeable, professional and ready to work with you;
Trade In car rep, Mike: thanks for getting me top dollar for my 2016 Audi in spite of its flaws;
Accessories rep, Young-he: very friendly and easy to work with;
Finance guy, Gilbert: fast, friendly and efficient. (Jeff, please get Gilbert a new printer.)
Delivery rep, Kate: very patient explaining all of the cool features of the Premium trim. Love the Bose sound system and Siri button on the steering wheel!
Happy Trails!
why me
Very clean and big Mazda dealership. Shout out to Chris for making financing new car as smooth as possible despite it was crowded weekend time. Car feels very luxurious to drive even though it's not in the category.
froiland steve marquez
Mazda
Got my very first car here in America at Jeff Haas Mazda today. The automobile market has been crazy and it is quite a challenge to buy one nowadays but I was pleasantly surprised as to how easy it is to have this transaction done by my agent MJ. She had everything sorted out even before I arrived to get this unit so this deal went through smoothly. I drove all the way from Dallas to get this car and boy it was all worth it. We were greeted warmly by the receptionists, asked to make ourselves comfortable in their clean and elegant lounge while pampering ouselves with complimentary coffee and tea. She even followed through with us to make sure we are comfortable and had everything we need as we go on with the process of purchasing a car. Everyone was friendly and accommodating. We are also able to speak with the owner of this dealership who made sure his business is running smoothly and that everyone is well taken cared of. Gilbert from finance was also very nice and apologetic and very welcoming as well. He made sure everything on our paperworks were done correctly. The features of my newly bought car was thouroughly explained to me and I even got a Mazda paperbag with some freebies in it. I worked so hard and waited for more than a century to get to America and getting inside my very first car here is one of the best feelings in the world. I would say I am one of the happiest clients of Jeff Haas Mazda. Although I do not know MJ personally and I only bumped on her as I was crazily scrambling the internet to get this car wherever in Texas, doing business with her is hassle-free, fast and also she is very dependable. Due to my circumstance being new here in USA, I feel so vulnerable but I feel like I can easily trust MJ, and you cannot put a price tag on that. I am over the moon with this car and so happy to have met a generous car agent like MJ. Truly, she is a pro in this field and she really knows what she is doing.
Liz Jimenez
I had an amazing experience at Jeff Haas Mazda. The staff was so helpful, finance was easy. It was a very pleasant experience. Best car buying experience ever. I would like to Thank Brandt Jacobus who I called after calling dealerships in San Antonio, Austin, Dallas in search of a certain CX5. Brandt listened to what I was looking for and Within 30 mins he found me the CX5 color and features i wanted. He kept in contact with me giving me updates as to when my car was being delivered to the dealership. I highly recommend Brandt, as he pleasant, not pushing and listens to customers.
Best of all I love my Black Mazda CX5
Richard Wingert
Bought a new Mazda 6 from this dealership and the entire process was phenomenal. The entire staff was friendly and knowledgeable, and we had a great time completing our purchase.
James Yang
We had a great experience with buying our cx5 from Jeff Haas Mazda. Our sales agent, MJ, was so nice the entire time and made the car buying process quite pleasnt. The staff were really nice, as we received our car with a nice red bow on top, courtesy of Joseph. I would definitely recommend this dealership if you are looking for a new car.
Lama Mishref
I am absolutely inlove with my car!
Mj assisted me in finding the perfect vehicle. This was my first time financing a car and the process was so easy and quick. She answered all my questions, followed up with me, stayed patient with me. Overall the service was great. Greg was also a great help and the rest of the staff. I highly recommend this place. I visited a few dealership before here and the amount of pressure they put on me was ridiculous! Over here, they didn’t pressure me at all!
Definitely have MJ assist you with getting a vehicle, she is amazing!!!
Josh Kelley Mesa
I recently purchased a Mazda CX-5 from Jeff Haas Mazda, and I couldn't be happier with my experience. The staff, Mary Jean Gomez aka MJ was extremely helpful, friendly, and knowledgeable about the Mazda lineup. They took the time to answer all of my questions and made sure I felt comfortable with my purchase decision.
The dealership itself is very clean and well-maintained, with a great selection of cars to choose from. The test drive process was easy and stress-free, and I felt confident in my decision to buy a Mazda after getting behind the wheel of the CX-5.
The financing process was also smooth and efficient. The staff was able to work with me to find a payment plan that fit my budget, and I felt like they genuinely cared about making sure I was getting a good deal.
Tamara Scott
We purchased a new 2023 Mazda CX5 Preferred Package from Jeff Haas Mazda last month and the whole car buying experience was smooth.
Our salesperson Chris Valladares was very knowledgeable about the vehicle. We had previously shopped around at Nissan, Honda, Toyota, Kia, and Hyundai before trying out Mazda. I had a 2013 Nissan Rogue that was totaled in a car accident. It had been a long time since I purchased a vehicle, and I wanted something BRAND NEW and safe. Chris answered all of my many questions. We test drove the base model CX5, and loved it. They didn't have the color we wanted in stock, so we were going to have to order one. Well when we went back inside we saw the CX5 Preferred Package vehicle and loved the different upgraded features in that vehicle, so we decided on that one.
Once our vehicle came in, we went back in and before financing we spoke with Younghi Song, from the Aftermarkets department about different extras that can be added to our vehicle. We really wanted the power liftgate, so we were able to get that set-up. Then we were handed over to the finance department where we spoke with Gilbert Gaitan. He explained everything about the vehicle protection programs that can be added into the financing. He was also very personable, and made this part of the car buying experience enjoyable.
Lastly, Kait Le, from Customer Relations, took us out to the vehicle to look at everything. She set-up my Bluetooth to my phone, and let me know about the auto set-up for the headlights and windshield wipers.
Overall this car buying experience was impressive. The dealership itself is very clean and polished looking.
Christopher Morales
Just purchased my second Mazda, this time a 2023 Mazda CX5 turbo from Jeff HAAS and each time had great experience. I worked with Memphis Jiron and Abe Angulo and they were very attentive and worked hard at getting me the car and deal that I had requested. I enjoy the service there so much I even referred a friend who also purchased from them in December! Look forward to continued business in the future! Thanks again to the team for making car buying a great/ easy experience and love my new CX5!!
Debra E. Watson
I've had a phenomenal experience with the salesperson Lauryn Delasbour. She went above and beyond the entire time I was there. I will be referring my family and friends to her soon. She is very passionate and knowledgeable about what she does. Thank you Lauryn and continue striving to please your customers.
Hai Nguyen
Cuong helped me through the process of obtaining my new Mazda and I am grateful for his help. He did a great job explaining all of the costs, insurances, specifications of the vehicle and the whole process was very smooth.
Jennifer Cabello
The best vehicle buying experience I have ever had!!!
Todd Crabtree, the General Manager, greeted me and made me feel right at home. He introduced me to the best intuitive sales person i have ever dealt with, Mary Jane Blythe (MJ). From the moment I walked in I was greeted with professionalism, courtesy, respect, and a genuine concern for helping me find the right vehicle.
MJ immediately evaluated my wants and needs and within a 20 minutes she found the right Mazda Model for me. She showed and explained, with patience,
3 different models i was interested in. I told MJ and that I would be back in the morning with my choice of the 3.
When I arrived back the next morning, my choice was simple. The one MJ intuitively knew within 20 minutes would suit my needs and wants. I was relieved that i did not feel any pressure at any time during my selecting or buying process. Everyone helping me: Mj, sales manager, finance and customer relations manager and the general sales manager made my buying experience effortless and down right enjoyable!
The ease of buying my Mazda at Jeff Haas Mazda made me a fan that feels like a part of the Jeff Haas Mazda Family!
Thanks Todd, MJ, Cory, and Younghi for making my purchase the best one yet!
I will be back and i have and will refer all my family and friends to your outstanding dealership, Jeff Haas Mazda.
Respectfully,
Jennifer
Joseph VanTrease
When I say the absolute best experience purchasing a vehicle, those are just words I could think of right off the top of my head. My salesperson for the 2023 Mazda CX-50, Cuong Nguyen was spectacular. He listened to me and did not try to sell me something I was not interested in. He waited until I described in detail what I wanted and the only thing left after that was to choose a color. Once I selected the color of the CX-50, Sutoyo Sugiharto continued the superb customer service by providing me detailed information on accessories, and because of her persuasion, I purchased floor mats, and plan on updating them with additional accessories. My next purchase which will be soon will definitely be with Jeff Haas Mazda as well as with my favorite salespeople, Cuong and Sutoyo!
Excellent job you two, and thanks for hiring them to provide outstanding customer service and a pleasant customer experience!
V/r
Joseph VanTrease
Tasneem Shaik
Kenneth was the most helpful and kindest! He made the process both exciting and easy- couldn’t recommend him more!
Younghi was so knowledgeable and kind and made us fall even more in love with our car!
So thankful for this team and location 😊
Lizzie Booker
I had an awesome experience with Lauryn. She was very professional and exhibited top of the line customer service. In addition she was very knowledgeable about the vehicle and was able to answer any question I asked her. Thank you Lauryn.
Isabel
Jeff Hass Mazda established the standard for exceptional customer service. MJ was responsive and incredibly informed, not just about the car, but also about the entire process, from the minute I contacted her with a simple query.
It could not have been more seamless and enjoyable. Their attention to detail and my happiness was truly remarkable went above and above in every way! ✅💯 and she’s truly blessing for the asian and Filipino community.
Anthony Apodaca
Quality cars sold by quality people. The shopping experience here is the best in West Houston. The entire staff from Sales to Management and Service were all very helpful. Renan was able to answer all of our questions, very professional and helpful.
Shannon Conway
Joseph Sanchez is my favorite salesperson at Jeff Haas Mazda. We have been in constant communication for nine months, waiting on the release of the new CX-90. He is very kind, patient, and a pleasure to work with. I am a very picky buyer, so I appreciate the attention he gives me in answering all of my questions. When purchasing a vehicle, it is essential for me to have a relational salesperson, which makes a huge difference in my car-buying experience.
Guillermo Pena
Had an awesome car buying experience here , George Abdala, Gilbert Gaitan , and the Appraisal Manager Nick were awesome , I gotta say I’m gonna be doing any future business here . Professional, friendly, patient, and do what they can to help you . This is the kind of car buying experience you hope for before you head in . Thanks too everyone here for providing exemplary service for us customers.
Yasmeen Youssef
Lauryn was the best salesperson I’ve ever had, going to car dealerships as a solo female has been overwhelming for me but this wasn’t the case at Jeff Haas Mazda!
She was very knowledgeable about the new CX90 coming soon, and answered any questions I had regarding financing.
I’ll definitely be back to do business with her at Jeff haas Mazda! Thanks Lauryn!
Emily
First time buying a Mazda car, such a great company and very nice car and such great service!, Mj helped us look at several car options from the exterior to the interior. Mj was not only such a warm-hearted person but she was definitely helping us to make our purchase satisfied i would definitely recommend her to family and friends and we would be looking forward to seeing her in our next purchase later on in the future.
Daniel Rivas
Really happy with the service I was offered by Kevin C. and Julie G.
Kevin went above and beyond to show me all the models I was interested in, and also helped me understand the differences between each one of them. Awesome patience and diligence!
The debriefing / delivery process with Julie was fun and straightforward, she walked me through most of the features my new car had, so I got up and running pretty quick!
Wai Lim
Jeff Haas did an admirable job. My only complaint was adding the extras to the new cars and charging for that, although they did make some adjustments which were acceptable. I do want to add that Lauryn did a fantastic job in the whole process. Car is running well.
etot Abar
This is my first time doing business with Jeff Haas Mazda. We found a pre-owned Honda Pilot that my wife liked and fit our budget. The sales person, Cuong, and the finance person, Isabel, made the buying process easy. It was important to me that they honored the price listed on the website and they did. The anti-theft add-on is great for peace of mind and insurance discount! Jeff Haas truly provides excellent value to its customers. I will definitely do business with them again in the future.
Kendra Ray
I love JEFF HAAS MAZDA in KATY‼️Every time that I come for a service, to fix my key fob or whatever the situation, I always feel at home. The gentleman who helped me initially with my car is no longer there, however Lauryn jumped in with no problem and has been an Angel. She is such a jewel and I pray she doesn’t leave. Keep up the good work MAZDA💓
Delle Gomez - Cortez
Great and amazing Jeff Haas Mazda for being so attentive and responsive. Thank you to Ms. MJ (Mary Jean) for your assistance to all my queries. Keep it up Jeff Haas Mazda highly recommended car dealer.
Ilse Bischoff
I have purchased and leased numerous cars in the last 20+ years. All makes and models. Jeff Haas Mazda was by far the most stress free vehicle purchase and friendliest staff in any dealership I have dealt with. No tricks or lies. No bait and switch. I actually purchased my 2023 CX-50 sight unseen, as it was in transport to the lot. Colton was delightful to work with and greets me with a smile every time I walk in. I love my Mazda! Thank you!
Honeybabe Canoy
I had an awesome and great experience with Haas Mazda with the assistance of Ms. MJ. She's approachable with good costumer service. Thank you so much for the smooth and hassle-free transaction! 😊 …
F. Demirmen
I recently purchased my new (2023) Mazda CX-5 S 2.5 Premium Plus with the help of sales consultant Mary Jean “MJ” Blythe. She was very helpful, explaining all my options. I recommend her to anyone who wants to buy a car from Jeff Haas Mazda in Katy, TX. The sale itself was very effiecient, with the ladies involved cordinating in a perfect way. I had my and my wife's picture taken with the new car.
Giuseppe Casazza
Mazda sales team is great. My wife and I went in looking at both used and new. We ultimately ended with a new CX5.
Renan from used cars is world class and I highly recommend - definitely thorough and extremely professional.
Brandon & Abe in new cars helped us find the perfect car for our needs. Brandon made the whole process so easy. Highly recommend them if you’re in the market.
Azizul Haque
I just bought a Mazda CX-5. This is my first Mazda made car. I used to see CX-5 on the road which inspired me very much. One day I stopped at Jeff Haas Mazda at 16711 Katy Fwy, Houston. I was welcomed and greeted by a polite sales person Sutoyo Sugiharto. I told him the options I like to have. After listening patiently he recommended a suitable package which would make me happy. He showed me several CX-5 with various packages without getting annoyed. I visited same place several times with various questions before buying one. Sugiharto and other management personnel kept me in touch of the availability of the cars. Did a test drive. Finally decided to buy CX-5. Requested another test drive along with my spouse before completing the paper works. Everything was done very smoothly. We were so impressed .... and recommend your car purchase from JEFF HAAS MAZDA for good customer service and look for Sutoyo Sugiharto who is very polite and knowledgeable about MAZDA Cars.
Richard Baratta
Just bought my second Mazda from Jeff Haas. Had absolute honesty, excellent communication and service from Colton, and from everyone else involved. I told them that as I look for my next car, the quality of this dealer will be a factor that will favor a Mazda.
Selena
See BRANDT,
He went above and beyond being gracious, kind and understanding when our daughter bought a car, and we all came down sick for 2 wks and couldn't pick it up. Long story short, I will be coming back to him when I need a car. Hands down, best sales person.
Amanda Rosebaum
Such a great car buying experience!
I traveled from Corpus Christi to Jeff Haas Mazda to pick up new 2023 CX-5 CE. The entire process from the phone communications to the instore service was a delight. Abe answered all my questions profoundly and had everything ready for my arrival.
Kuya P
I had an amazing experienced working with MJ choosing a right car for me. She’s very truthful and help you as much as she can to get your dream car, I will 100% recommend her to anyone who’ looking for a new vehicle most especially to the filipino community here in Katy. Thanks MJ!
Dashiellday
Brandt Jacobus made buying my Cx-9 the best experience ever! I’ve never had a good car buying experience and he made all the difference. Brandt was knowledgeable, not pushy and helped us find all of the pricing options we requested. I cannot recommend him enough! If you are interested in a new or used Mazda he is the guy to see at Jeff Haas Mazda! We will be repeat customers as long as Brandt is our salesman! Thank you Brandt!
Ramy
I got my mom her first new car!! She is so happy thanks to Ms. Mary Jean (MJ) for helping her find her dream car and making it work with our budget!! We would love to also thank Ms. Younghi for taking the time to explain all the features and accessories to my mom. She’s never driven a new car before with so many features but Ms. Younghi did a wonderful job to help my mom understand everything without overwhelming her. We would like to also thank Ms. Danyel in finance who helped us protect and buy the car in a quick and friendly manner. We appreciate all these ladies very much thank you all again!!
b
I leased a Mazda CX-30 with Kenneth Page at Jeff Haas Mazda. He made my vehicle buying process very seamless and quick! He was very transparent with price information and communication/response on my vehicle inquiry was very prompt as well!
Kennedi
This is the best experience I’ve had at a dealership so far! Lauryn was so attentive and helpful, I’d recommend everyone go there and ask for her specifically. She was very knowledgeable and friendly and made sure I was satisfied! I’ll definitely be back to purchase a car from her!
Jhun Canoy
We had a really great time and experienced here in Jeff Haas Mazda having our first ever car..special mention to Ms. MJ Gomez for accomodating us, you're such an asset to the company, Jeff Haas Mazda was so lucky to have you girl, a very hardworking, dedicated and passionate to her Job. Thank again Jeff Haas Mazda.Godbless you ALL.
angel genotivo
I would like to say thank you Jeff Haas Mazda and Miss Mary Jean Gomez for allowing this to happened for just one day. She’s pretty approachable, kind , beautiful inside and out. She really knows what’s the customer wants and what is not. She provided us the best car that we need for a family of four , and explained every details during the process. We can’t thank you enough “Ma’am MJ “. Continue to be a blessing for everyone and for every filipino.
Proud Pinay here..☺️
JULIAN HOYOS
The experience with Jeff Haas was AMAZING, Juana B my sales the new car sales associate was wonderful, she made the process quick and easy. She makes you feel like you are family and she is always looking for the clients best interest. If you are going to look for a new car definitely go to Jeff Haas and ask for Juana B.
Joseph Perez
My father bought his first Mazda. I will be coming back soon to purchase one as well. Kenneth, Isabel and Younghi were top notch! They provided service beyond our expectations!
Carlo Garma
Nice customer service and very detailed safety feature explanation. MJ was really nice and easy to talk to. FIND HER if you want to get a new car. Cant go wrong with mazda
Pinar Girismen
I just got my car here a couple days ago. Abe was super helpful. He was very nice and explains everything very well. My family had a very easy and nice time with the dealership and Abe.
Miriam Aguilar
We had a top tier experience purchasing a car this past weekend with the help of our salesman, Kenneth. The whole experience, from the test drive to getting a full personal tutorial on our car, was enjoyable and everyone was very helpful.
Thanmayi Behara
I'm looking for a new car. I went to Jeff Haas Mazda. MJ (staff of Jeff Haas Mazda) is friendly and comfortable to speak. MJ showed me the best suitable car and gave me a good deal on price of a new car. Overall experience is excellent. I recommend Jeff Haas Mazda for buying your dream car. It is worthy!
coleen mcmenemy
We bought two cars in two months from Kenneth Page at Jeff Haas Mazda. Both experiences were pleasant, easy and ended with happy buyers! Thanks Kenneth!
sreekanth s
My new car Mazda CX 5 signature Awd salesperson Renan Paz was extremely helpful and knowledgeable. He took the time to answer all of my questions and gave me honest advice about the car I was interested in. He was very friendly and made the process of buying a car a pleasant experience. Highly recommend!
Allison Malone
I just purchased a new CX-30 from here and Sutton was very helpful through the process and never made me feel pressured to make a decision I was unsure about. The team in financing was also great and had me laughing the whole time we were signing papers.
Joe Moore
Mo was tremendously helpful! This is the first Mazda we have ever purchased (47 Big Three purchases in our life time). Mo made it easy and represented the product/brand very well. Very professional, efficient, and honest. Thanks!
Samira Noorali
These people are simply awesome. I bought a gorgeous car from this dealership and I can tell you, it was a genuinely happy and comfortable experience.
Renan conducted a super professional sale answering all of my questions and being willing to respond honestly and sincerely to every one of my concerns. Others on the floor were very kind as well. Life is so busy, but I felt like I could take a breath here at Jeff Haas and make my final car buying decisions in peace.
Before I even drove the car off the lot, I was completely elated.
Update: Great experience in the service department by Allan Hempel.
Jesus Martinez
We purchased a new suv from Jeff haas Mazda and the experience my wife and I had was great. Joseph Sanchez the sales guy that help us was super helpful since the moment we stepped inside the dealer he was really knowledgeable about the vehicle and he make sure we find the perfect vehicle for us, he even call us couple of days after the purchased to make sure we didn’t have any question. Another person who was helpful us and was real nice was Younghi Song the delivery manager. She went above and beyond went it came time to make sure my wife new almost everything about her new suv.
We are very happy with our purchase and if we ever buy another Mazda vehicle it will definitely be at Jeff Haas Mazda.
Alefiyah Nulwala
We had a very pleasant and wonderful experience when we decided to purchase our CX 5.
Joseph Sanchez and Juana Bailey helped make our purchase smooth and they agreed to all the requirements that we had, we are very happy with their service and they were very respectful and friendly.
Definitely recommend them if you are looking to purchase a new vehicle
Stephanie Gonzalez
See Sutoyo Sugiharto. Received five star customer experience from Sutoyo iand the Team on my trade. Quick transaction. High level of professionalism. My second car from Jeff Haas Mazda. Will buy again!
Derek Hutchins
Brandon Hargis at Jeff Haas Mazda provided outstanding customer service during our purchase of a new 2023 Mazda CX-5. Brandon was very patient, worked around our schedule, and helped us find the perfect car for our needs at a fair price. He has definitely earned our future business.
Eiji
I am grateful for Sotoyo, MJ and the other staff(I haven’t heard their names, though) helping me purchase a new car at Jeff Haas Mazda. Whenever I went there, they were very supportive even in the late evening. My wife is also enjoying our new car. Thank you.
Andrew Matthews
I previously purchased a Mazda CX-9 from from Jeff Haas Mazda in 2012 and we had a great experience with both the car and the dealership the entire time we owned the vehicle. Fast forward to 2023 and nothing has changed as we had a great experience purchasing a CX-50 from sales representative Sutoyo Sugiharto and the rest of the Jeff Haas team. Thank you!
sourabh joshi
Glad I stopped by at the newly renovated Jeff-Haas Mazda to pick my new ride. Very nice dealership with very professional and nice people. Sutoyo Sugiharto was very knowledgeable sales person and helped me find a right car that fit in my budget. Sutoyo was very patient, open and honest with very conversation. When the exact new car of my choice was not available to test drive, Sutoyo went above and beyond by walking around the building to the used car lot and found the right car for me test drive. This helped me make right decision of buying an awesome CX-5. Once the car was selected, I was done with the paperwork in 25-30 minutes thanks to hi-technology driven signoff process. Even the car delivery experience was exceptional and Younghi helped me walk through all the car features even when it was very late at night. Younghi was very passionate about customer satisfaction and made sure every car feature was set correctly before I left. Overall very delighted with the purchase and service at Jeff-Haas Mazda.
Enes Inam
Best Mazda dealer in town. Arguably the best dealer in town (based on my limited experience with several Honda, Nissan, and other Mazda dealerships). You will be surprised with the efficiency and courtesy of the team. I worked with, Mr. Sutoyo Sugiharto and he was very transparent and easy to work with. Ms. Younghi Song was the delivery manager and she was awesome. I had bought brand new vehicles before but the experience here is at another level. Must visit. 10/10
Tommi Michaels
This was the first Mazda dealership I have ever set foot in and the first mazda vehicle in my possession. I did not know what to expect when it came to purchasing a mazda or what features and other causes that would make this certain brand stand out, but in the end I was won over and ended up making the purchase. Lauryn was able to help explain, guide me through the process, and truly find the vehicle that was best fit for me. She didn't pressure or rush me but took her time with us as customers and really sold us on the vehicle. An exellencent person to interact with and easily able to work with. She was able to gain my trust and truly sell me on what I had been missing on when it came to Mazda. Definitely looking forward to doing more business with her in the future.
Bryan Torres
Renan helped us so much, he was very knowledgeable and made things as easy as possible for us buying our Mazda CX-30. He made sure that we were getting the car we wanted and that we knew about all the features to safely drive it.
He approached us as soon as he saw us.
We will highly recommend this place, especially Renan! Habla español también :)
labbi Anif
Was in the market to eagerly get rid of a terrible and horrible hyundai car i had. And thanks to Jeff Haas Mazda for facilitating a seamless process to replacing the terrible Hyundai car i initially got from Hyundai west houston ( such a bad product).
A big shout out to Lauryn Delasbour - a wonderful and hospital gem who helped me throughout the process, especially her sense of care and going the extra mile to ensure a satisfying user experience.
All in all, the Lauryn Delasbour and other staff made my first new Mazda product purchases a great experience. I would recommend them to everyone.
Thanks Lauryn!
Fara Fathima
We purchased our CX-9 from Jeff Haas Mazda. We had a really smooth experience with Abe. I really recommend making your next purchase through him. Thank you Abe for all your wonderful help and advice.
Taka Y
My sales contact MJ was amazing! From the first contact to delivery of my new car, she responded timely to my questions and took care of everything I need.
Harry Li
I bought a new CX-5 2023 Premium with a great discount recently. Memphis is really helpful and humorous. And trust me, Mica blue color is really good.
Jeffrey Berg
I normally don't write reviews about car dealers because I hope others have a better experience than I normally do. I dont like reminding myself of a bad exprience. Well, Gregory and all the staff at Jeff Haas Mazda gave us an easy no pressure experience. All was worked out via photos of my trade and no touch delivery. Again my kudos to the folks at Jeff Haas Mazda for making a positive impression on me and my family. Professionalism through out the process.
Bill Jamison
Abe at Jeff Hass helped us with our purchase of a new cx-9. He was very helpful and made the process seamless. He was very quick to respond and was direct and honest.
C K
We are truly enjoying our new Miata, especially on these cooler sunny days in Houston.
We also thank Joseph for his sincerity and enthusiasm during our car shopping.
We appreciate his and Jeff Haas Mazda’s open, welcoming, and no-hassle car shopping experience.
Cem…
M Myo
I had a great experience at Jeff Haas Mazda. Sutoyo Sugiharto was a great salesperson and pateintly showed me a lot of options which catered to my budget and taste. Overall, the dealership was non-pushy and gave us a great deal on a CX5.
mark dolan
My wife and I recently purchased a CX 9 from Abe Angulo and had the best experience. He was helpful and made purchasing it a breeze. We are so happy with the CX 9. When we had to unexpectedly leave the car overnight for service Abe personally delivered the car to our house when it was done.
Jorge Troop
We just bought a Mazda CR5 for my son and Abe Angulo sold us the car, he was excellent in explaining us everything, very polite, friendly and helped us from the beginning to the end. We had a very good experience buying the car from Abe, I highly recommend buying a car from him!
Kyakun0420
MJ,
Thanks for supporting and giving me best offer.
She gave me clear explanations and keep me updated about inventory, price etc…
Very nice and gentle sales person.
Karen Alviter
We went in today looking for a vehicle for my husband and Jerry was very helpful we were able to test drive and see the interior of vehicles we were interested in. Overall, we had a good experience at Jeff Hass, Jerry was very helpful and answered all our questions and concerns. We will definitely recommend this place to others and come back!
Therese Bedwell
Love my new CX-5 Signature Mazda! Thank you Abe Angulo for your professionalism and sound knowledge of the CX-5 Mazda vehicle. You made my decision to purchase the Mazda vehicle a pleasant experience. Thanks also to Chris for handing over a clean and polished vehicle. I am a proud owner of the CX-5 Mazda. Looking forward to doing business with you in the future.
pablo troop
I bought my first car her and Abe helped me was fantastic very polite efficient didn’t waste anytime and clearly Mazda had the best cars that I’d seen extremely happy with service and car quality
Kiara Karona
I was very pleased with my experience with this dealership. Especially with my sales person Kevin, he was amazing and got me the vehicle I wanted ! I love my new vehicle !
Marigold Evangelista
Thank you Mj Mary jean Gomez of JEFF HAAS MAZDA for a smooth transaction. You made our first car purchase very easy. Highly recommended.
Malena Valdez
My cousin bought a mazda here with Abe and said she had an unforgettable experience. I will be purchasing my mazda soon with him too!!
Mike Williams
I don’t like to spend a lot of time at a dealership and thanks to Kenneth and Kourtney,we didn’t! They had what my wife wanted and I got a good deal! 10/10
Chase The Night
Jerry help us find our perfect home on the road! Got our vehicle prepped and ready to roll in just a couple of days! Some of the best customer service! Thank you Jerry and Jeff Haas Mazda!
Kendalyne J.
Charles at Jeff Haas Mazda is AMAZING! He takes his time with you, explains everything so you never feel like you’re lost or uninformed and he’s super personable. If you’re in the market go check out Mazda and ask for Charles!
Benny P
My experience at Jeff Haas Mazda with Juana was above and beyond. She helped me with all my questions and concerns. Very professional, easy to work with and most of all very kind.
SUSAN WU
This Mazda location has been so helpful for my family in getting Mazda cars! Chris is super friendly, patient, and helpful with the whole process!
Amanda Harder
I went in Saturday to trade my CX-30 in for a CX-5. I had a great experience the whole time I was there. Memphis Jiron made the whole process enjoyable and efficient! He took the time to make sure I got what I wanted.
Ab Louise
Thank you all Charles was wonderful, nothing less than first class. I appreciate you all, from Todd Crabtree, Candace, Josh, Isabel, and all the crucial members in part to taking care of my car deal. Thank you!
JEFF NEWBERRY
Just bought a Miata Convertible. Abe was great. Customer Service amazing. Thanks for making the experience amazing. Well done
Liz Fontenot
I would absolutely recommend coming to Jeff Haas Mazda. I spent a week shopping around every dealership for my first car and had the best experience here. Not only do they have a great selection on both new and used cars but the staff were the most helpful, honest, and informative. A special thank you to Keith Castilla who guided me through the process of what kind of car I wanted and even delivered it straight to my house!
Bea YaPre
I’m very happy with my new car , My experience as a customer with Lauryn the sales helper went great and smooth . She was so patient and explained everything I asked. The process of our purchase was a little slow . I wish it could’ve been faster because I was so excited to ride in my new vehicle. Overall , great ambiance, helpful people and great cars .
Eric Correia
Excellent service and fair conditions to close a good deal. I recommend looking for Sutoyo and leaving with your car on the same day. One of the best dealers on that region.
Tod Frazer
Third time buying from Memphis at Jeff Haas Mazda and I can’t say enough positive stuff about my experience with him. Top notch experience with both the sales and service sides. They’re always low-pressure and very knowledgeable. Memphis doesn’t miss any of the details and he’s definitely a salesperson you can trust.
Alex
Highly recommend Jeff Haas Mazda for car buying! Just purchased my second vehicle from them and both times have been a great experience. First and foremost, they are friendly and trustworthy. I was shopping around for a used car for my teen for several months and truly feel like I got the best deal available. Special shoutout to Gilbert for being patient, pleasant and answering questions. Wasn't pushy and really wanted to help, makes a big difference! The financing team is also top notch, with great rates available.
JOSE NOLASCO
Sutoyo was quick and patient when helping me find my preferred model. Great salesman who deserves 5 stars.
Kelsey Becktell
Brandon Hargis provided an amazing car buying experience. He was not pushy, he listened to all my requests and did his best to get me the exact car I wanted.
Millicent Gyamfuah
I had an amazing experience at Jeff Haas Mazda. I was lucky to be serviced by both Gilbert and Gabriel. I first worked with Gilbert and I explained to him exactly what I was looking for and within a couple minutes he showed me my car. I was really pleased with how fast Gilbert showed me something that was reasonably priced and to my liking.
Later I worked with Gabriel who explained the features of the car, test drove the car with him. Gabriel took his time to explain the buying process, the features that are included with my purchase. He was very patient with me as I gathered all the necessary documents. Overall amazing experience
Andres Parra
I had a great purchasing experience at Jeff Haas Mazda recently, I had gone to 2 other dealers in that day, but when I got to this one I found the car I wanted in a manner of minutes. Gilbert was the guy who helped me out, great guy, was super helpful without being pushy and made the purchasing experience a lot simpler. If you aren’t in a rush make sure to ask about Nick and his childhood school stories, We got a good laugh about that. The service post purchase has been great too, so that’s a deff huge. Would recommend 100%
Rudy Martinez
Jeff Haas Mazda Is such a cool new elegant dealership in Houston. Staff is extremely friendly and Professional. One of their Best Salesman is without a doubt Memphis Jiron!
Derick Mattix
Oh wow was I blown away with the experience at this dealership. Ive always had anxiety going to any dealership but shout out to Joseph for making it amazing and simple. He gave me a great deal and was one of the friendliest people I've ever met. I think I actually made a new friend. He was very knowledgeable and understanding and super professional. I bought a car for my fiance and she loves it. I even invited him to the wedding. Hope he shows up because me and my fiance would love to see him there. Thank you Joseph!
New Deal Logistics
Lauryn at Jeff Haas Mazda gave me the best experience I had while purchasing a vehicle. She was very knowledgeable patient and understanding. She catered to my 100% of my requests.
Her customer service was so superior that I ended up buying 2 vehicles from her in the same month.
Brandon Varon
Charles -my salesmen- is the most experienced and best salesmen I have ever met. His personality and charisma is something every other salesmen can learn from. 10/10 would recommend.
Jesse Sendejas
My family purchased a vehicle at Jeff Haas Mazda a few months ago and Memphis Jiron facilitated the sale. He made us feel like old friends as he guided us through the modern-day process of auto sales - we'd not bought a new car since 2013 and a lot has changed! Through it all, he was informative, honest and engaging and we've been very happy with our selection.
We didn't count on needing to purchase a second car so soon but things happen and when we found ourselves in need of yet another new vehicle we didn't hesitate to return to Jeff Haas and ask specifically for Memphis to once again team with for our big decision. And once again, he listened to our needs and made recommendations which led to our second new Mazda in just a few short months. We just drove it home this weekend. We also traded some music recommendations so if you're not just a new car buyer but also a music enthusiast, Memphis is your guy.
Special nods also to Julie, the ultra-friendly delivery specialist we worked with and Isabel, whose expert approach to financing and calming presence put us further at ease. Great experience(s), would definitely recommend working with this team.
Max Brummel
I had a great experience at Jeff Hass Mazda buying a brand new 2023 CX-30. Shoutout to Memphis Jiron, he helped me through the whole process and got me everything I wanted!
Shannon O'Malley-Miller
We just purchased our 5th Mazda from Jeff Haas Mazda! They always treat us with respect and make the purchasing process seamless and simple. This time we worked with Memphis and he was very helpful and knowledgeable. He answered all our questions and even told us about some of the options we didn’t know about on the car we were interested in. It was a pleasure working with him. We will be back to purchase another vehicle within the next year or so and will be returning to Jeff Haas because their service can’t be matched and they always have a great selection of vehicles to choose from!
Kishore Kumar
Had a great experience purchasing New Mazda CX-5 from Jeff Haas Mazda. Memphis helped me to finalize the vehicle and made the purchasing experience easy.
Ivan Paz
I recently got my used Tesla Model 3 from Jeff Haas Mazda and the experience was really good. Gilbert was outstanding. He helped me in every single detail thru the process and provide me with 100% customer satisfaction. Thank you Gilbert
Daniel Mireles
The service provided by Jeff Haas Mazda as well as the pricing simply can’t be beat. I spent over a month searching for a vehicle and given the current shortage and pricing of vehicles, can say with full confidence that the best prices can be found here. Big thanks to MJ and Renan for their service, time, and help during this eventful time!
Nancy Contreras
We bought our second auto here. We were very delighted with Danyel not the sales person so much the 1st time around. This 2nd time, we loved the full attention to detail that Kenneth P treated us with. He was very attentive and very easy to work with. Thank you and hoping to do business with you in our future auto needs.
Andrei
Jeff Haas Mazda set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Mary Jean MJ was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
Great experience, MJ was very good and helpful. The sale took place very quick and was able to secure transportation 2 days after the purchase. Car got the my home in a timely fashion.
Thank you MJ for making the experience very pleasant and easy.
Raymond, Pau and andrei
Grace Lewis
Sutoyo provided us with great service!
He helped make our daughter's dream of having a Mazda Miata RF, amidst a global chip shortage become a reality.
😊 Grace and Emily …
LORENA TAMEZ
I had an absolutely great experience with this dealership. If you are in need of a new vehicle, I highly recommend speaking with Joseph Sanchez and Juana. He was very attentive to all of the needs I had for my new vehicle. He was very patient with all the questions I had regarding different vehicles and there were many alright. So sweet, and got me in an amazing great new vehicle. My experience at this dealership was the smoothest of many I have had. Thank you, Joseph.
Michael Plymell
My wife and I had a wonderful experience at Jeff Haas Mazda. Lauryn is a wonderful sales woman and very helpful to us. Matter of fact, it was the best experience we have had in a long time. Very smooth process, great folks to help get things set up, etc. I would recommend them highly. This is our second Mazda purchase in less than a year and Jeff Haas was hands down better at customer service than North Park Mazda in San Antonio.
Demy A
With the shortage in cars, I found myself extremely frustrated over the car search. Several dealerships had marked up prices above 12% sticker price and were extremely rude when asking for help!
Thankfully, I found myself being treated like a valued customer at Mazda. Despite the delay in my car arriving- both the sales reps assisting me were great (Juana and Joseph ) in finding a resolution.
It was an easy and peaceful buying experience.
Definitely recommend this location.
Lindsey Andersen
Charles really helped turn my experience around at Jeff Haas Mazda. Regardless of what happened when I bought my car he ensured that I would leave happy with their services. He truly cares about his customers and does things the right way. He definitely is a trustworthy salesman and I refuse to go to anyone else at Jeff Haas. Thank you for everything Charles I’m extremely thankful for everything you did. If you’re looking for a car go see Charles, trust me when I say he will take care of you and find exactly what you’re looking for!
Zach Salinas
Recently purchased a new CX-50 from Jeff Haas Mazda and had a great end-to-end experience. Memphis was very helpful when working through the buying process and I’m glad to have also worked with him when trading in my former vehicle. In one visit, I was able to trade in my old car, finalize paperwork, and drive off the lot with my new car that was pre-prepared for me before I arrived. Many thanks to Memphis and the Jeff Haas Mazda team who stayed after-hours to ensure the deal got done.
Gordon Borawski
One of the finest experiences. Our sales professional, George Andala, was extraordinary. Very patient, attentive to every detail of our needs and No Pressure what so ever. Their Finance team was succinct, and no offensive upselling pressure.
This was our first purchase from them and I will buying my next vehicle here!
When we took delivery, we got the red carpet treatment. The car was in immaculate condition when we drove it off the lot! 5*
Jose Borjas
I just get my cx9 from this dealer 5 star and more thanks so much brandon hargis for all he did for us. Highly recommend!
Becca Pfeifer
Jeff Haas Mazda is THE BEST!!! This was, by far, the easiest and quickest car purchase I’ve ever experienced. Kenneth P, my salesman, was an absolute gem…kind, patient, and knowledgeable, and worked with me to get what I wanted. Thank you, Jeff Haas Mazda…you’ve made me one happy girl and a fan for life!!!
Ross Truscello
My car was totaled on a Friday evening due to someone running a stop sign. My car search was compressed. I searched many vehicles and settled on a CX 5 at Jeff Haas.
Due to my work schedule I had little time for the usual formalities. I explained this to my sales rep, Chris. He was awesome! I was able to wrap everting up via calls or texts within a couple of days! Went in and meet with Chris for few minuets, then went to sign paperwork.
Isabel explained the finance to me, didn’t try to push optional, which was great, and we were done in about 20 min.
Kait, did the vehicle walk through, was very thorough and answered all my questions.
My whole experience was exceptional and I would certainly recommend to anyone looking for a new vehicle to go and see Jeff Haas Mazda. I know you will be pleasantly surprised!
Jesus Medina
Great dealership to work with and even better Jerry Galeas way of treating customers! It’s not the first Mazda I’ve purchased but it is the first one from Jeff Haas Mazda and it won’t be the last either! Overall excellent experience and very professional people.
Angel Barron Martin
We bought our third Mazda here, CX30 this time, Mohammed took care of us and he went above and beyond to make everything happen, very professional and knowledgeable. We are so happy with our new car!!
Dawn Johnson
If you love Mazdas like I do I highly recommend coming here and asking for Memphis. Memphis is very knowledgeable and is straightforward. He is honest and very helpful. He tells you straight up about all fees and the process. I had to wait for my Mazda to come in and Memphis let me know every step of the way and kept me informed. The minute my Mazda arrived he called me. Purchasing my Mazda was very easy and a smooth transaction. Everyone at Jeff Haas Mazda is very helpful and friendly.
Chris Nguyen
Was in the market for a new SUV for my expanding family and was drawn to the new CX-50. The staff was very accommodating to my needs and was able to answer all my questions regarding Mazda due to me coming from a Lexus family.
Manuel and Kenneth worked closely with me and kept me in the loop regarding anything that dealt with the car. I felt both were patient and were straight forward never beating around the bush. Financing was a breeze with no pressuring thanks to Isabella and the young lady (forgot her name sorry) who showed me how to use my car was very informative.
All in all, the staff made my first new car purchases a great experience. I would recommend them to everyone.
Debbie Laughter
I wrote th review below about a year to add to my experience with Jeff Haas. We’ve since purchased our 3rd vehicle from Charles at Jeff Haas-a new 2023 CX-30.
Ilove it and continue to love this Thdealership! Its first class and thats how they treat their customers. I love it and the ease of doing business with them!
A great dealership! My husband and I recently purchased a Mazda for myself. The experience was so easy with no high pressure gimmicks. Ask for Charles. He knows his business and is a delight to work with. Heck, it was such a hassle free purchase that we went back 3 months later and bought another Mazda for my husband.
Jeff Haas Mazda is a class A dealership and I love their new facility!
Kristy Smith
We stopped at a dozen dealerships before we stopped at Jeff Haas Mazda. Right from the start there was a different feel of professionalism and customer Service. We worked with Memphis to finalize details for my daughters car and he took so much time with us. He knew what he was talking about and was able to answer all our questions. We would for sure buy another car from him. Then there was also Julie who was so sweet and really took the time to show my daughter the features of her new car before we drove it off the lot. Overall everyone we dealt with at this dealership was wonderful we cannot recommend them enough!
Lester Hernández Rodríguez
MJ was amazingly professional and kind, she made our day!!!! I totally recommend Jeff Haas if you want to buy a Mazda!!
Daniel Acosta
This is my 3rd time doing business with Jeff Hass Mazda, but this time our sales guy Sutoyo knocked out of the park!!! He made the process so easy, and quick too! Great experience and hope to deal with him again in the future.
Andres Briceño
I had a great experience with Renan! He speaks Spanish which made everything a lot easier. He was very helpful and profesional. Convinced me in getting the CX-5
Thiago Bacic
Great experience getting a car at Jeff Haas Mazda. Everything went very quickly, and I am loving the car. I used to say that I didn't like driving, but after getting this car, I found out that I don't like driving non-Mazda cars. A special thanks to Sutoyo, that made the process so much smoother. Regards to the whole team!
Alissa Reyes
Amazing customer service! Couldn’t have asked for a better experience purchasing my first car. Lauryn Delasbour and Younchi Song are truly incredible, super nice and did everything possible for me to leave the same day with my car. Thank you for everything!
Andrea Beckert
We just purchased our second CX5 from Jeff Haas Mazda. They take great care of us and our vehicle. Sutoyo Sugiharto assisted us this time around and he was so great to work with. He was very helpful and responsive. We had a great experience. Thank you :)
Ma Jesseca Pahuyo Monsanto
My experience at Jeff Haas Mazda today was great. With Mary Jean Blythe as the sales consultant , everything was done very smoothly. She is there to assist me all the time and made my application hassle free. She always looked into that whatever is needed by the customer was addressed immediately. MJ is an amazing person, very friendly and accommodating. Thank you so much MJ and Jeff Haas Mazda staff.
David Osorio
Had a really great experience here. Abe was very helpful and sold a great car to my mom. I will definitely be buying again from him soon
Avital Kushilevich
Just got a (new) used car from here and I’m very happy! Koung took care of us - he made it very easy, fun and comfortable through out the whole process. The whole team and environment was great. Highly recommend!
Lisa Anger
I am always hesitant to buy a car. Especially a new one. I cannot say enough about everyone at Jeff Haas. MJ, Young-he, and Mr Courtney go above and beyond what you could ever ask for. They are amazing the entire time, and answer any questions you could possibly think of with a level of professionalism that is unparalleled. You could truly never ask for a better experience.
Snell Dog Express
I recently bought my 3rd car from Jeff Haas Mazda. Each time the staff was friendly and full of information and made the car buying process less stressful. The staff in the shop are very informative and helpful. I love this place. And can't imagine trusting another dealer and shop.
Marlon Moura
Mr. Sutoyo was highly recommended by a friend. We had an initial contact with him a few months before. When it was the right time, we messaged him and met at the dealership. He had all cars ready to be seen. When we started the purchase process, he worked with his team to give us several different options until we found the perfect solution. This is our second lease with Mazda and we are very satisfied. We upgraded from the CX-5 Sport to the CX-9 Touring (7 seat). If you need a good deal on a car, don't hesitate to look for Mr. Sutoyo. He will listen to your situation and help you until you're a happy customer!
mb morris
Joseph Sanchez was very helpful in helping us select the perfect vehicle, and our follow up interactions with the Jeff Hass staff were very informative.
Vinpack
Came in for an standard oil change at Jeff Haas Mazda on Katy freeway and a used car caught my eye on the lot. As I went in to ask about the car Salesmen George Abdala was the first one to come up and help me out. He answered all my questions made conversation plus took it on a test drive, next thing I know I am walking out with a brand new car. Excellent customer service and the best support through the entire process. HIGHLY RECOMMEND
Hotpocket Microwave
Jackson gave me great customer services, was very patient with me and knowledgeable on the vehicles
I was interested in purchasing. He went ABOVE and BEYOND. I would definitely recommend going with him if you’re looking to purchase a car.
Jessica Duckett
My experience at Mazda was by far the best car shopping/buying experience. It was very to the point and not much back and forth with the prices. My sales person was Juana and I would recommend anyone looking for a new car to shop with her at mazda. Her communication was great throughout the entire process and even after I bought my car she would check in here and there to make sure I was enjoying my new ride. She always responded in a timely manner with any random questions I may have had after the fact. 10/10 would recommend!
Willie Williams
Keith was amazing. Once I pulled into the dealership, I was immediately greeted. Keith wasted no time in finding out my needs and helped me find a vehicle that would meet those needs. After a few minutes, we were test driving the car I purchased. Needless to say that I did not feel pressured in anyway to immediately purchase the vehicle. I felt in complete control of the buying experience and transaction. I highly recommend this dealership and Keith Catilla.
Debbie Cruz
Best experience!! Joseph was there to greet me and take me on the test drive. He was helpful and courteous which made the purchasing process quick and easy!! Thank you so much !!
Patrick Carlson
Today we had purchased our second CX-5 vehicle from Jeff Haas Mazda. We met with Sutoyo Sugiharto who had previously provided us a test drive. We had continued communicating with Mr. Sugiharto and arranged to meet once more today 12/03/2022. He has been most gracious in working with us even though there were some hurdles to overcome. We were not as prepared to close as we needed and he was able to make adjustments and considerations to facilitate a most satisfactory outcome. Should the need arise in the future Sutoyo would be our first contact. We cannot thank him enough for his kindness, efficiency and amenable character.
Mark Barnes
As a follow-up to my previous submission, since the full review wasn’t accessible, once we were home with our newly purchased vehicle, I noticed a sandpaper feeling along the rear side panels of the car. This was the result of paint overspray from a minor repair done by Jeff Haas’ body shop that was agreed upon prior to our purchase. I’ll have to have a Detail Shop clay bar the over spray and hope that this will restore the paint on the car to its original state. If I didn’t live 2.5 hours away, I’d return the vehicle to Jeff Haas and let them remove the overspray. Purchasing the car was a pleasant experience, but the quality of the minor repair was disappointing. Buyer beware.
Adrian Soon
Juana and Young-he were really helpful and made sure I got what I wanted. They even helped me keep my items that i left in my old car when i was trading it in.
John Vincent Hocson
The buying experience in Mazda was made easier with the help of Sutoyo who helped me get my brand new CX5. He made sure that I understood the entire process (its been 3 years since I last bought a car from the dealership due C19). If you are looking for a car, find Sutoyo! Gilbert and Young-he was super helpful during the finalization of the sale. They made we feel welcome to the Mazda brand, technically though I'm a boomerang as I owned a Mazda in the past. I had a chance to meet Kait Le who was my final stop before I get my car but had to rush her as the kids were getting bored and its technically dinner time. She was very helpful in spite of this and made sure I got my free goodies.
Ann Slatter
We drove over two hours to do business with George Abdala. He worked with us over the phone and was able to help secure a great deal for us! If we need another vehicle we will certainly come back! Super service, very nice staff, super clean! A+
Aislinn Sandate
I bought a 2022 Cx-30 and I’m soo in love with it ! As a first time buyer Mr.Mohamad made the process so easy and was patient with me. Everything went smoothly and I recommend this dealership and Mr.Mohamad for any of your car needs !
Leo
Just bought my new 2022 Mazda CX-5 here, had a wonderful experience with my sales rep Charles, the girl at finance dept, and all the other staffs who I had encounter. They were all super friendly and nice. I had many questions and concerns, they were very patience with me and meet all my needs. Definitely would recommend getting a car here vsing other dealerships, and look for Charles, he will take good care of you. Trust me I had shop around for cars and in the end I decided this Mazda for good reasons. Thank you all for the wonderful experience in this tough time of buying cars.
Yawen WANG
It's good to see woman in the car dealership.very easy to deal with we even went to other dealership but we can't find the same customer service that Jeff haasmazda
-Mj how she treated as thank you for all you're help.if you're looking for a car look for Mj of Jeff haas Mazda
Paul Adamoli
I have to say, I was finally pleasantly surprised by a large car dealership! I bought a used car, obviously from Jeff Haas. It apparently, had a transmission issue that didn't show up until the very morning after I bought it. I was able to get it back up to the dealership, and the salesman Ren*n, manager N*ck and service manager Tre*t got right on it. They told me flat out we'll take care of it. They gave me a loner car, newer than the car I bought, and took care of the issue. Two thumbs up with a twist! I will be back there for service or my next vehicle.
juan island
I would like to thank Gabriel Sosnyckyj for answering all my questions with honesty. I am so happy with the car I purchased thanks to the amazing prices they had at the dealership. You can be assured that I will certainly recommend your services to all my friends and family!! Thank you for a great experience Gabriel, we need more sales professionals like you.
Danielle Raybould
Sutoyo made our purchase quick and easy. Was the fastest and simplest vehicle purchase I’ve made. Very happy with my purchase as well.
ravi kiran
I highly recommend the Jeff Haas Mazda team!! Especially Renan and Cuong They are excellent sales associates.
Am extermely happy with the service provided by Renan and Cuong from the Jeff Haas Mazda place.
I felt so comfortable and they guided me the options and explained would like to Appreciate for your Hardwork thanks a lot guys you both are such valuable Asset there.
Ben Cain
George was great. I was in and out quickly and he kept his word on a previously agreed upon price. I love my new CX-5!
kiri C
Excellent work by sotoyo. He is patient, kind, informative and helpful in the process of buying a car.
Appreciate it.
Vincent Nguyen
Helped me buy my beautiful brand new car! Customer service was on point, I definitely recommend going here!
Jennifer McCoy
I haven’t made a decision on a car yet, but working with Juana Bailey was laidback and easy. Enjoyed her attitude and helpfulness!! When we make that final decision we’ll definitely ask for her!
Cindy Solis
Had a wonderful experience with MJ! She was very patient with me throughout the entire process and helped me find the perfect vehicle! Thank you so much MJ, I am completely IN LOVE with my Signature MAZDA CX-5 ♡
Minh Vuong
I had a very pleasant experience dealing with Sutoyo (along with Gilbert and Kait) on buying a new CX-5. Because we currently already own a CX-5 in the family, I didn't need to test drive the car. I was able to inquire, settled on a final price, and scheduled time to pick up the car via just 3-4 emails. Sutoyo was courteous, low pressure, and helpful throughout the process. Highly recommend.
Gaki Azurin
From start to after sales and our first maintenance check — very happy! Shout out to MJ for hookin’ us up with this beauty of a CX-30. 🤘 …
Raymond Louie
Pleasant professional experience. Knowledgeable staff, helpful during and after sale. Greeted upon arrival, had appointment to test drive vehicle. Met and above my expectations.
Ryan Greene
Our sales person Kenneth Page did great and the whole team was courteous and professional. We highly recommend Jeff Haas Mazda!!
Kimberly Nations
Memphis was great when I was looking for a used car. Only showed me options around my budget which was important to me and even texted me and sent pics when they had new trade ins that he thought I might like
Fateh Ismail
I Bought new car MAZDA CX5 from this dealer, i am really happy with car performance also i would like to thank Colton Rogers and Candis May who be very helpful and knowledgeable. thanks Candis and Colton so much!!!
Joseph S M Teo
Is my 9th year with Jeff Hass Mazda with my 3rd new CX5 drove off just last week. Superb great services over the years with Sales (Sutoyo S.), Finance (Kortney M.) & Aftermarket Coordinator (YoungHe) .. and last but not least the Service Advisors (Allan H) and a shout out to those folks in the shop with pro maintenance services during my past 9 years with Jeff Hass.
Israfil Dilbazi
Todd in service was great, manager took down my appointment after 6pm for next day, had shuttle drop me off and pick me up with no issues, definitely top notch service also the video of the multipoint inspection is cool got it within minutes of dropping car off, go team mazda
Charles Harris
Brandt was amazing, he made buying a car easy and stress free, much unlike how buying a car typically is. Would absolutely recommend buying from Brandt!
Kristina Stanley
Brandon Hargis was a wonderful salesmen, was very attentive and helpful. I am LOVING my new car!
Haley Hanks
Bought my first car at Jeff Haas Mazda!!! Had the best experience picking out a car with Memphis!! GO SHOP you will not regret it!
Lashella Myles
I had a very pleasant experience with the team at Mazda. I communicated with my sales associate Memphis, days prior to me getting there, so getting a vehicle was a very seamless process. Thank you for the assistance and my new car! (:
Ryan West
I came in to just look around , I’ve bought many vehicles but for the first time I’m looking to buy brand new. Memphis took care of me and answered all of my questions and filled me in on everything I will need to move forward in this endeavor without ever pressuring me at all. As soon as I have the amount saved I want to put down I will be back to purchase from Memphis without a doubt. Every other dealership blew me off or tried to pressure me into a purchase that day when I told them I was only there for information at the moment, it was such a better experience here at this dealership with him as my point of contact, super excited to come back soon and finalize everything. ⭐️⭐️⭐️⭐️⭐️ Experience through and through.
Erwin Patierroy
It was really an incredible experience to be able to visit and get a car for the first time, they received me very cordially and assigned me to Menphis Jiron to offer me the best option, I thank you for the time you invested in explaining everything to me, also Younghi Song who explained everything related to how to operate the CX-5 dashboard and all the possible options that can be used, big thanks to them and the Jeff Haas Mazda team.
Kathy Nasr
It is always a nice experience to purchase a car from Jeff Haas Mazda. We already purchased three over the years from Mohamad Rahhal. He is so professional and knowledgeable. Mohamad makes it easy and smooth experience every time
Dillon Poole
I was extremely satisfied with the service here. I spoke with Ryan from sales, over the phone, and he was more than happy to answer all of my questions. When I went in, to look at the car, I was expecting the same issues that I've dealt with at other dealerships. Such as, the quote price being different than what we talked about over the phone or trying to talk me into purchasing other "extra packages" that I didn't want. The usual when purchasing a car. Once I arrived, there was none of that. They told me the options I had and took no for an answer right away, on the things I didn't want.
I wanted to purchase through my credit union, because of the stellar interest rate that they offered me. However, Jeff Haas Mazda doesn't accept outside lenders, but Dwayne from finance was able to find a bank that I could quickly refinance from and get the deal I wanted.
Overall, I am extremely satisfied with the upfront honesty and customer service I received from Ryan and Dwayne, at Jeff Haas Mazda. If you are in the market for a new or used vehicle, I would highly suggest making Jeff Haas Mazda your first and probably last stop.
W. Harrison Townsend
Ask for MEMPHIS if you are buying a car - He has the best customer service (10/10). First time car buyer here - I called the dealership with plenty of questions and was very anxious about the car buying process. MEMPHIS answered every question without hesitation and made me feel comfortable about buying with my 0 credit score. When I got to Jeff Haas Mazda I was greeted by MEMPHIS like an old friend and it felt like I had someone on my side. He assured me that everything would go smoothly and quickly, and it did! I got the Mazda 3 hatchback that I wanted and at a great monthly rate too. MEMPHIS made sure that I got all the options I needed, was in the right price range, and kept me comfortable. If you are a first time buyer I recommend going to Jeff Haas Mazda and asking for MEMPHIS. Extremely happy with my purchase!
Valerie Flores
I am so happy with my new Mazda3. Memphis was very helpful throughout the entire process. Julie also provided excellent instructions on the functionality of the new vehicle. I would highly recommend this dealership due to their excellent customer service!
Ahmad Karimi (Pedi)
I would highly recommend this Dealership. They were very nice. I purchased a Mazda CX-30 and the whole process was seamless. Ask for Kenneth he did a great deal with me, or Julie they both were exceptional. This dealership worked with me, made a great offer, and the finance department was superb. Look no further, no gimmicks or tricks, just straightforward business practice.
Maura Dooley
I had an amazing experience getting a car here! Memphis was the best and he made the process so easy. He is fun, knowledgeable, and just a great guy all around! Everyone here was very friendly and seemed to love working there. They even gave me a gift before I left! 10/10 recommend and be sure to ask for Memphis :)
Julie Milligan
UPDATE: I was so appreciative of Memphis' help with the purchase of my daughter's car, I returned the following month to purchase 2022 Mazda MX-5 GT RF! Once again Memphis went above and beyond what was required to ensure my purchase experience was excellent. Thanks Again!
Memphis provided such great service to myself and my daughter while trying to find her a new car. He understood her needs and was honest in his advice to what would suit her best. No hassle or pressure, and we were able to stay within the budget plan. Will definitely refer Memphis and Jeff Haas Mazda to anyone looking to purchase a car!!!!
K Hi
I love this place! I worked with Chris and he made me feel so comfortable with my purchase. He was not a sales shark as you may know is common when you go to a dealership. He was patient, provided me with options, and made sure that I was 100% confident with my purchase. I will be returning when it’s time for my next vehicle and sending all of my friends, family, and coworkers to work with Chris! Thank you so much! You have changed my life.
Crystal Puente
Kenneth Page was absolutely amazing. He provided great customer service from the very beginning, he was super patient and made sure we were taken care of from start to finish. 1000% recommend going with him for your next purchase.
Naz Sheikh
This dealership has shown professional care and extensive knowledge on their vehicles. Mr Kenneth Page took the time to give us an detail
overview on the car model we had came in to test drive. He displayed genuine support and knowledge in knowing about people and what helps them make good choices in their needs in purchasing a vehicle I am very much pleased in getting a thorough understanding and help from Mr. Page. He took the time to get to know us and showed great attentive in us sharing our family checklist for getting a vehicle. I would highly recommend Mr. page, he has an expertise and a broad knowledge background in this industry. This establishment has a valuable person like him who made our journey a memorable one in purchasing our vehicle today.
Mon Den
An unexpected and extremely expensive failure in my old car put me in the market for something new and more reliable. So, I really started this car buying process with a lot of stress and anxiety. However, after working with the team at the Jeff Haas Mazda dealership I have to say that my experience proved to be very efficient, smooth, and seamless.
I initially worked with Laura and Yaneise by text, email and phone who got me in the door with Memphis who gave me a very detailed and informative tour of the car I was to purchase as well as the dealership. I can vouch for the fact that what I was told over text, email and phone was consistent with what I was told in-person from the sales floor to the financing office. For that alone, I am greatly appreciative.
Thank you guys for your transparency, clear communication and patience. I threw a few curve balls with my situation, but you never missed a beat. Thanks also to Dwayne and Julie!
Thiem Tran
Chris and MJ are amazing with their service. My car buying journey was nice and smooth thank to them.
Tyler Berndt
The whole process for buying a new car from Jeff Haas Mazda was made very easy and hassle free. The salesman Chris Valladares helped me reserve the car that I wanted (The CX-30's sell like hotcakes). He let me know when the car came in and that same day I left with the car. The Delivery Manager Julie Grimm was also very helpful in this whole processes. She helped set everything up in the car and made the onboarding experience easy. After driving my car around for a week I would not only recommend buying a Mazda, I would also recommend buying one from Jeff Haas Mazda.
Stephanie Tope
This was my first Mazda purchase and the overall experience was so pleasant thanks to my salesman, Charles. He is so friendly, very knowledgeable and truly has your best interest in mind. I am so happy with my new CX-5!
Kittipong M.
I had good experience purchasing my new car at Jeff Haas, with special recognition to Lauryn, a sale consultant who helped us through the process. She is very attentive, accommodating, responsive to our communication and equipped with knowledge to guide us through the car functionalities with patience. The dealer itself is relatively new so the floor is spacious and clean in both showroom and services section. Definitely worth checking them out if you are looking for a car.
Stacy
Had a great experience here with Juana Bailey. From the time I ordered my new CX30 until it arrived at the dealership and I came to pick it up, Juana was very very helpful. Always quick to respond to any texts/emails I sent and went above and beyond to get me all the information I needed and make buying my new vehicle a stress free experience. Would highly recommend asking for Juana if you were in the market for a new Mazda. 10/10 would buy my next vehicle from her and Jeff Haas Mazda.
Ryan Fast
We ended up buying two CX-5's from Lauryn. She handled all our questions and went above and beyond to find us what we needed. I highly recommend Lauryn and Jeff Haas Mazda. Super easy transaction and really nice folks at this clean and modern dealership.
peyton steward
Kenneth was a pleasure to work with. Best dealership costumer service I have ever experienced. He was very polite and always accommodating. Process was very easy and quick. Loved every second of it! Thank you again for making our first Mazda experience amazing!!!
EGIAPTIAN LOVE
Lauryn is amazing. She’s so sweet and beautiful and gave me a great experience. I’ll definitely refer her to others.
Jose Trevino
Had been scoping out a new or used car for about 3 months and visited this dealership a few times. Was able to test drive alone and with sales men which was nice. Once I found the new car I was ready to purchase, I was able to work with some good sales men who had been at this dealership for a while and they put together a good deal for me. They cleaned the car, were transparent with the financing process, stayed late and walked me through the Mazda App on my iPhone for I to drive home in my new car last night!
Look for Kennith & Charles they will help you out!
Matthew Jones
I had a really pleasant car buying experience with Manny at Jeff Haas Mazda. He was super knowledgeable about the models I was interested in and worked to ensure my needs were met. I wish every purchase was this simple. Thanks!
Amara Richardson
My first time buying a car and I had a 10/10 experience. Kenneth Page and everyone in the process was SUPER helpful and made it easy and smooth. They did everything in their power to give me the best options and I am so pleased and excited about my Mazda CX-30! I can’t thank them enough and will forever appreciate their business!
Kirk Braun
After dealing with many other dealerships being extremely rude and unwilling to answer even the simplest of questions, Jeff Haas Mazda was amazing. The salesman, Mohamad Rahhal, was very kind and down to earth. Willing to talk about nothing, while still keeping the conversation focused on the sale. Highly recommend this salesman and this dealership. Danyel was also super kind and helpful when it came to signing. All around recommend this lot for your next purchase!
Jose Contreras
I have been looking for a vehicle in San Antonio, unfortunately I was not able to get it done there. I searched and I came across Jeff Haas Mazda. I was introduced to Lauryn she was one of the most helpful sales person. She gave me all the required information needed before I traveled to Houston to purchased the car. When there the experience was quite quick, test drive, started paperwork and drive off. ⭐️⭐️⭐️⭐️⭐️
Everyone we met were super friendly with the exception of the finance man he was quite rude. He became quite rude when we began to question the numbers originally discussed in our contract. He was also not able to give us a proper response but a pushback on the information we were requesting. No stars!!!
I would still recommend Jeff Haas Mazda and I would specifically refer you to Lauryn. ⭐️⭐️⭐️⭐️⭐️⭐️
lebeauone
I had a really great experience at Jeff Haas Mazda. On my 1st visit to the dealership, beyond a little online research I knew very little about the Mazda brand. Colton, the sales person who helped me, enthusiastically showed me vehicles, explained various features and answered my questions. He was patient, friendly and easy to work with. On my 2nd visit to the dealership (two days later) I told Colton that I was ready to purchase. My car buying experience was a breeze. Dwayne in finance was very patient and transparent (which I really appreciate). Young-he provided info about lots of great aftermarket options. At delivery, Julie helped me become familiar with the vehicle’s features. During the entire process, no one made me feel pressured or rushed. Their approach to customer service is definitely buyer focused. I left Jeff Haas Mazda feeling reassured that I made a sound purchase. And I couldn’t be happier with my new Mazda!
Monica Nuncio
It was such a great experience. I was shopping for a new car and I liked all the features and ratings for the CX5. WE were immediately assisted by Lauryn Delasbour and we were delighted being taking care by her. She is very approachable, very knowledgeable and professional. We never felt pressured, all the contrary, she gave us all the information to choose the car we wanted and time to take our decision. We purchased the car that same night and we couldn't be happier. We returned to the dealership the day after to complete the purchase and the good service and care didn't end up there. We met Julie Grimm, the Delivery Manager, who help us to learn all the car features and answer all our questions.
We highly recommend Jeff Haas and please be sure we will continue doing business with them.
Laraina Gonzales
I’m very excited and happy with two new cars . Mohammad and Gilbert made my experience absolutely great and the sales process went great and smooth . I appreciate the patients and knowledge on everything I asked. Mohammad took the time to help my daughter choose the best car for her. Financing was fast and efficient. Im very happy we choose here!
Legitimate Strobe
Do you like paying over retail? Do you like being forced to pay for dealer prep and mandatory "options" that add nothing to the value of your car? Do you like having to throw money away needlessly in general? If you answered "yes" to one or more of these questions, Jeff Haas is the dealer for you! Come on down and hand your wallet directly to them in exchange for a new car you'll be underwater in before you even sign the deal! Jeff Haas is all about making money and either with your help or not, they will! Don't worry about so called no-haggle price quotes..fact is, your going to get haggled all the way to Chapter 7 bankruptcy and car repossession! It's a win-win!
Jasson Quintanilla
Chris was very great help. He gave exceptional customer service like no other. Surpassed my expectations on looking to buy a vehicle. Definitely will be coming back to Chris for any and all my needs. Best experience ever.
Erin McPherson
I purchased my dream car this passed weekend and I couldn’t have imagined a better experience. Keith, who helped me test drive and pick out one that matched my budget and also my dreams, made me feel comfortable and patient to answer any questions I had. Kortney in finance worked with me diligently and patiently until we could get the number I could afford.
Highly recommend working with either Keith or Kortney if you have a chance.
Thank you so much!!
Robert Escamilla
My experience at Jeff Haas was excellent from the start to finish. Do yourself a favor and ask for Charles! You won’t be disappointed. He was very helpful and really went the extra mile to get me the best deal. I appreciated his transparency through the entire process too. Thank you Charles and the Jeff Haas team too!
Amanda Nelson
Hands down the best car-buying experience we have ever had. I think from the day we met Memphis Jiron we knew we were going to buy a car from him. We didn’t even know if we wanted a Mazda, we just knew we liked him! Fast forward 6 months, 5 test-drives, 47 text messages back and forth with Memphis… and we now have one super happy teenage driver! Memphis, you almost have me convinced to come back and buy another one in the near future. Keep up the excellent work!
james leyton
I had a great experience finally getting my Miata! Memphis was able to get me the package i needed in the right color and I didn't need to wait two month either. Solid car, Solid guy. I'll be back for my family car once these backlogs clear up
David Fuller
Picked up a new car for my wife at Jeff Haas. Memphis helped us out and was great. It helped that he gave me breakfast tacos. I have purchased several new cars in my life and this experience was unique in the fact that there was very little negotiating...my favourite part. Alas, they had the car we wanted and they were exorbitant in the mark up/add-ons like many others so we pulled the trigger. Buying a car right now sucks. If you have to, go see Memphis. You'll at least have a good time.
Talar Oghlenian
I spent 5 months looking for a car and the only dealership that were actually ethical and helped me are Jeff Haas Mazda. Friendly staff, fair prices, and a smooth buying process. Highly recommended 👍🏼 …
Ajay Batra
This has been our best car buying experience ever and we would like to specially recognize Memphis Jiron for making this process a truly special and easy for us. He has gone above and beyond the norms to help us after the sale was completed. Overall a very pleasant experience, very courteous and professional staff and an amazing facility. Will come back to buy our future replacements from Memphis.
Mary Christine
Abe helped my husband and I get a great deal on a new CX-9. Great customer service too!
Roxie Ward
I purchased a used Mazda 6 in April and had a great experience throughout the process, especially with the service team. Joel Johnson made sure I was taken care of, from putting me in a loaner car to ensuring everything on my vehicle was like new. This is my first Mazda and I have to say this is the best experience I've had. Joel and his team at Jeff Haas Mazda (Katy) made me feel like a "Rock Star" and that is very rare in this day of almost non-existent customer service. My last vehicle was a Mercedes and this experience even tops their customer service. I am loving my new Mazda and am looking forward to my regular service visits. I have and will definitely continue to share my experience with friends and family. Thank you again to Joel and his team!
Payton Schwartz
The experience was very good, the salesman, Colton, and the managers were very friendly and courteous. The financing person was also very precise and detailed in all the information. And about the car, it is really a very good car, we purchased CX5 and had all the help needed from Jeff Haas Mazda.
Amy Collier
Had a fantastic experience with the team at Jeff Haas! They went above and beyond to make it the easiest car buying experience ever. Thank you MJ!
Tiffany Hsiau
Good follow up and flexibility with time, which I appreciated with my work schedule. I'm also glad that I was able to text for communication. Thank you, Sutoyo!
Kevin Frye
I visited several dealerships along i10 in this part of town and saw some along 290 in the cypress area.
Jeff Haas Mazda has the best service and employees I've seen at any dealership as of yet. I've never had a employee bother to sit me in the car and explain all the bits and pieces even if I admittedly knew almost all of it in advance. The detail and care was a first for me to see.
The employee who helped me find my vehicle was very helpful, assisting me in finding something that fit my preference . I walked out with a Mazda 3 hatchback off the dealer floor. It's been almost a week since then and I've put a good 300 miles on it. But it still looks like it's never left the garage.
Caroline Hughes
Everybody was so so wonderful! Made my first car buying experience amazing! Thank you to the whole team especially Kenneth Paige, Younghi, and Kaitlin!! This is the best dealership in Houston!
Okkar phyoe
I visited the dealership a few days ago and a salesperson by the name of Juana went over the models and trims with me. She even gave me details about the new models Mazda has coming this year. I'm waiting on one in specific, but once they reach the lot I'll be back because of the great service I received from Juana, and the facilities Jeff Haas Mazda has to offer.
Robin Ricks
I'm very happy with my new CX-5. My experience as a customer with Mr. Charles and his team was seamless. It was refreshing to work with a team who genuinely has your best interest at heart. Jeff Haas Mazda is a first class business.
Annie Chang
We’ve had our Mazda for almost a year. Jeff Haaz’ team has always been outstanding no matter which department we encounter.
A personal shout out to Younghi whose after sales service is top notch. She’s very responsive and is extremely experienced. If she doesn’t know the answer to your question, she will find it. My family is grateful for making us feel comfortable asking any car related questions.
Tori Shircliffe
I love Jeff Haas Mazda. I bought a new Mazda CX-5 this year and my experience was seriously top notch. I bought from a girl name MJ, Isabel helped me with financing and Julie showed me all the cool things about my Mazda. Then Trent? I think. Helped me with my first oil change and tire rotation yesterday. Today they sent me a little video of my car reviewing that it’s in good shape and everything they checked out.
I had never bought a Mazda but after a lot of research I felt they were a great value and cute af. Highly recommend. I love that I can schedule my maintenance on the MyMazda app and that everyone was seriously SO NICE! If you’re looking to buy a new car I’ll gladly give you MJ’s number.
Kalyn Ross
Loved my experience here Chris was super easy and the process was easy. Highly recommend Jeff Haas Mazda
Summer Dobozy
This was my first Mazda purchase and it won't be my last! I had Colton as my salesperson and he was amazing! He was patient with me and answered all of my questions and gave me exactly what I wanted. I highly recommend Jeff Haas Mazda. Ask for Colton when you go!
L MB
Had a great experience with salesman Sutoyo! We purchased two vehicles and couldn’t be happier - the CX30 really is such a wonderful car inside and out and SAFE!
Sutoyo worked with us quickly and efficiently and we couldn’t be happier!
christian enriquez
Joseph and Lauryn really took the time to help my wife and I get two CX-5 Carbon Edition. We love the brand new cars. I would definitely recommend Joseph and Lauryn. They made our experience very good.
Tyler D Preston
WE HATE CAR DEALERSHIPS!
My mom had to buy a car and really didn't want to but her lost one was totaled after only 2 years of having it.. Obviously we were nervous about having to get something in these times and unfortunately had an AWEFUL experience at another dealership before ran into Memphis Jiron here at Jeff Haas! Again, we HATE car dealerships but he made it so smooth as butter!! I'm definitely glad we didn't give up. So do yourself a favor and ask for Memphis when you come here! You wont regret it. We recommend him 5000 times over!! Customers for life!!
Yasira Sonnier
After having a horrible experience at another dealership I’m thankful I decided to stop here. For months I was searching for the perfect car and I’m happy to say I finally have the perfect car. My salesperson Colton was nothing short of amazing! No stress, No pressure. He was attentive and easy to work with. By far one of the BEST salesmen I have ever encountered. I went in one late evening (the dealership was already closed) I was browsing the parking lot, told him my story and what I was looking for. He asked that I come in the next day. I expressed that I was limited on time- having to taken my children to football summer camp and driving school. Colton listened to all my concerns, needs and wants. Within a few hours it was a done deal. Thank you Colton and the entire Hass Mazda team for leaving such a great impression on my family and I. Great customer service goes a long way!
Stacy Hammond
Even though I was very anxious about purchasing a vehicle in this market, the sales person Kenneth P was very patient and answered all of my questions. Like many people want to make an informed decision when I spend a large amount of money. If you are looking for a new vehicle please visit Jeff Haas off I-10 (Katy Frwy) location. The sales person, finance and customer support were all amazing and seem to really enjoy what they do. Also each is very knowledgeable about their job and can explain what you need to know to make the car buying process easy.
anaelisse elias
Great selection and exceptional customer service!
Manuel (Manny) was very helpful and very well informed in regards to all the cars they have to offer. We never felt harassed or pressured, like they often make you feel at other car dealerships. Jeff Hass Mazda has very competitive prices and a great selection of vehicles to chose from.
We are very happy with our new Mazda CX-5 and will definitely be recommending this dealership and Manny, to all of our friends and family looking for a new car!
PHUONG NGUYEN
I had a wonderful experience purchasing a brand new CX-5 vehicle. The process was stress free and pleasant. Joseph Sanchez was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs specifically being in the military. Thanks for supporting our troops!
Britney Samson
I sold my 2018 Nissan Rogue to Jeff Haas and it was a very pleasant experience. It took no longer than 15 minutes because the paperwork was prepped ahead of time, making it clear they valued my time. Big shoutout to Mike who was so friendly and easy to work with—thank you!
Steven Kathi
I had a great experience with the sales team helping me to select my new car and completing the deal. Thank you Lauryn for your professional advice and help and thanks to everyone in the sales team for the pleasant experience through the whole process!
David Johns
I want to say how wonderful my car experience was at Jeff Haas Mazda. When I pulled up out side Mohamad Rahhal met me for a used vehicle and within a hour I was on my way home. He streamlined everything . Was so attentive and understood my needs. Even gave me a ride for my rental car drop-off. The finance guy did a great job also. My best car buying experience ever . Will only buy from them now. Thanks .
Fidel Wells
I bought my Mazda Miata last month from Jeff Haas Mazda in Katy and I had the best experience. From beginning to end the process was very easy. Chris Valladares made the entire process very flawless. He was always available to answer all of my questions before, during and after the purchase. Everyone was very accommodating and easy to work with but Chris was the best! Thank you Jeff Haas Mazda for making the purchase of my new vehicle hassle free! Highly recommended!
Genia Nettles
My husband and I went to look at one model and ended up buying another. Sutoyo, was very patient and answered all of our questions as we test drove a few different models. We love our new Mazda 3!
Hal Manuel
It was a pleasure working with Mohamad! He was friendly, helpful, and would definitely recommend him for anyone looking for a car. Willing to answer any questions we had, and when the car we came to look at wasn’t the right match for us he helped us find a CX-5 that was an even better match!
Robin Leinen
I highly recommend Juana at Jeff Haas Mazda. She was our sales person and helped us with finding and purchasing our new 2022 CX5 turbo, which my husband and I love!
Dimitri Lyon
I wish I could say that my buying process with Jeff Haas was seamless. I went in for service and during that time I found a vehicle I was interested in. Long story short, I didn’t get the vehicle because another customer purchased it just before me. The sales representative Kenneth, made me test drive a similar vehicle which cost a little more than the one I was looking at. I loved the features and decided to purchase.
It took some amount of wait time before reaching a finance agent who would complete the loan. When the details were being broken down, I had some amount of apprehension about proceeding with the purchase. Ultimately it took some bargaining time until I signed off on the paperwork. Got the car and after some time drove off the lot. Within days I noticed there were several things missing or not working with the car (mind you, I know I purchased a used vehicle however I never anticipated the issues). There were covers missing on the roof rack of the CX-9 I purchased. I’ll admit I’m OCD and it bothered me that there were covers missing. My sales agent wasn’t in a rush to help me and told me to speak with the service department. Fortunately my saving grace was Younghi Thomas. Ms. Thomas was very attentive to my concerns and took leadership of the issue in order to have it resolved.
Within days, Younghi arranged for me to take my vehicle back and have the covers replaced (unfortunately she indicated that the covers aren’t sold and so are only replaceable as spare parts from other vehicles. I’m addition there was a problem with the fuel door that led to it not closing properly and scratched the pain on the car. Again Younghi stepped in to help.
Over the next several days I noticed the covers they replaced were still going missing. I reached out to Kenneth who responded in a manner I found a little off putting. Essentially he says the covers shouldn’t just fall off. By the time of the email it seemingly suggested that I created the problem. I responded to the email and Kenneth proceeded to deny that he was trying to be impertinent, and told me he works in sales, not in service. That therefore indicated to me that he wanted no ownership of the issue. He sold a car, and that was it. Any outstanding issues I will have to deal with myself.
Today makes the second time I had to return my car to the dealership to get it looked it. As of today there were 3-4 missing covers and the back seat had a seat lever that was not functioning properly. Younghi arranged for Jennifer with service to assist me. I however found that my returning to the dealership wasn’t viewed as pleasant. I was made to feel as if my concerns were invalid and suggestions indicative that I again may have removed the covers. That’s not how you deal with customers. To what benefit will I get by removing the covers? None. I’m just as irritated to having to return several times to get this issue resolved. I’ve come to accept that it may not be an issue they can fix, and I will just have to live with as is.
Aside from Younghi, all my other interactions have been less than ideal. I cannot recommend purchasing a vehicle from Jeff Haas, especially one that it used. The commitment to customer care is not consistent. I will continue to do service with Russell and Smith Mazda, through which I’ve always had excellent service. I am not sure how this issue will pan out, but I can say with affirmation that the dealer prefers a walk in sale, and done. No expectation should be had of follow up car or compassion from those working with customers. If it wasn’t for Younghi who treated my concerns as valid, I would have rated them at best, 3 stars.
That being said I spent several thousand dollars on a vehicle and I expect it to not have the issues I’ve encountered. Used or not.
Pam Williams
This is place to get your Mazda! They had what I wanted and we got it done fast! Kenneth and Kourtney are awesome! 10/10
Capresha
**NO MARKET ADJUSTMENT ** NO SMARMY PEOPLE ** After a frustrating car search, I decided to buy new. I drove a Rav4 for years and loved it. I considered another; but Mazda offered more opitions at a lower price, higher safety ratings, and similar reliability. My salesman, Kenneth, was amazing. He scheduled an appointment and had the car I identified waiting when I arrived after work with my child. There were no high pressure tactics and no dishonesty. When I asked to look at a different car, he immediately informed me that it was much more expensive and likely didn't suit my needs rather than try to sweet talk me into something I'd be unhappy in. All my questions were answered. Financing was simple, and everyone was friendly. Julie is a jewel! She completed the initial programming of my car before we left and told me where to focus first as I learned the new tech. She even offered to sit in the car and take me through it all again if needed. First year oil changes included in purchase. Go visit Jeff Haas Mazda! You won't be disappointed.
Kari Yozviak
I had an amazing car buying experience at Jeff Haas Mazda. My salesperson, Mohamad Rahhal, was very attentive to what I wanted in a vehicle, which was a moonroof, leather seats, and good gas mileage. I test drove a few cars and ended up with a car that I absolutely LOVE. I got a 2016 Mada 6 Grand Touring with only 14,660 miles at price that was lower than I could get from Carvana! If you are looking for great deal on car, then go to Jeff Haas Mazda and ask for Mohamad.
Mhel Bayangos
Awesome agent! He explained everything. That’s why I can’t resist getting the new CX50, it’s our first Mazda vehicle.
Anna Hansen
Great customer service at Jeff Haas Mazda! Charles Silmon was our salesperson and he made the process easy and pleasant. I’ve already given his name and number to a coworker!
Leigh Goodman
Gilbert was great to work with. Especially long distance from New Orleans. Definitely worth the drive over and back.
Jess Martinez
I had a great experience at Jeff Haas Mazda. Thanks to Cuong Nguyen for helping me out. I give him a 10/10 for the service he provided.
LaKisha Anderson
I had a great experience and awesome customer service thanks to my salesperson, Lauryn Delasbour! She was prompt, patient and very courteous. Also, very knowledgeable about the vehicles and answered all of my questions without hesitation. She went above and beyond to make sure we were satisfied! I will be recommending Jeff Haas Mazda on the Katy freeway to my family and friends. Made my car shopping experience must smoother!
Becky Whilmer
I recommend this dealership! My sales person Brandt was great and super helpful, made the car buying experience enjoyable for once and made a huge difference. I will be purchasing my cars in the future from here.
Martha Akers
We recently got our CX9 from Jeff Haas Mazda. It was an outstanding experience. Special thanks Mr. Manuel our sales associate who helped us in the process and patienly answered all our questions. I truly recommend this dealership and the Mazda vehicles itself because you will not be disappointed.
Nigel Alley
Bough a slightly used Mazda CX-5. When you go here look for Mohamad, a great approach to helping out potential customers, very up front and easy to deal with.
They also arranged great low rate APR financing thru Capital One!
LL Collins
Juana Bailey was wonderful to work with. She was very helpful. Julie Grimm the Customer Relations Manager assisted with the setup and delivery of my vehicle. She got my Bluetooth setup which was a big help. I highly recommend Jeff Haas Mazda for a single female purchasing a car.
Laylani Gregorio
We definitely commend Ms. Mj Blyte for being so considerate and professional. We wished to have Mazda as our first vehicle here in the United States as new Immigrants and MJ did well in assisting us. Even though we did not end up with Mazda because of many things to consider. I know we'll have our dream Mazda in the near future and I'm gonna look again for Ms. MJ. We really appreciate it. God bless you more.
Ban Latif
Mj is the best sales person we love our new car.thank you for making this experience pleasant.Make every clients happy thank you
Dhelle Frazier
MJ is very approachable and very knowledgeable. She is passionate about what she does and has helped many people find their dream vehicle.
Elham Naziri
Last week I bought my first Mazda XC-5 with great help from Mary Jane (MJ).She is patient and explains everything clearly.
We used to be loyal customers of Toyota but this experience during this hectic time of the new cars market was awesome.I highly recommend Jeff Hass Mazda and Ms.Mary Jane.
Mohamed Soliman
I deal with them during maintances and met sales persons as well, very clean place and ncie welcoming people. Ask for Joseph in sales he is very good and helping me to take decision
Charlotte Rutherford
From the moment I walked in the door and was greeted by Charles he listened intently and recommended exactly the car I wanted. The rest of the team Younghi, Ivan and Julie who helped with understanding the car features, accessories and financing made the entire experience wonderful! I felt like royalty and would recommend them to anyone wanting an amazing car buying experience. Definitely 5 stars!
Ruby Cervantes
This was My first time buying a Mazda, I always dread car buying it is always time consuming but at Jeff haas Mazda I had Fantastic service. My sales associate was Joseph Sanchez. I cannot recommend him highly enough. He listened to my requirements, worked with me to ensure I got all the features I wanted at a price I was comfortable with. You expect exceptional service at a Mazda dealership. Jeff Haas Mazda in my opinion exceeded my expectations. I highly recommend, if you are in the market for a new Mazda you will not be disappointed. Ask for Sanchez he will He will listen to all your needs and expectations and find the right car for you at the right price.
Jessica Simon
Today I had the pleasure of going to look for new cars for my younger sister. Colton Rogers (our sales associate) could not have been more helpful and eager to assist us in finding the right vehicle. We love Jeff Haas Mazda!
Lana Ann Morgan
Kevin C. Was my sales rep and he was fantastic from beginning to end. I showed up with the dealership on short notice and Kevin was able to accommodate me immediately. He even made sure the car was freshly washed before I pulled up. His demeanor was professional and friendly and not overbearing. I buy stuff for a living so I know how not to get knocked around in sales scenarios but it was just nice to have someone who wasn't trying to do that.
I wanted to note the most crucial thing about my experience which was the actual transaction. I can honestly tell you that there were no shenanigans. There were no annoying sneaky hidden fees. Yes, the finance director attempted a few upsells but it was really more like he was showing me some options and it wasn't sneaky. I have been to so many dealerships and I've seen so many underhanded attempts to rip people off by thousands of dollars. Jeff Haas Mazda doesn't do this. They are very professional, friendly and they will take care of you with no baloney added which I appreciate immensely.
Nico Urrea
10/10 would recommend this dealership for anyone looking to buy a Mazda. Our sales rep Manuel was amazing, took care of us and was able to address any concerns and answer all our questions. This is the second time buying a car from them and will deff go back again when looking for another car. Make sure to ask for Manuel when going to assure a great experience!
Jon Craig
Great customer service, quick, professional help in finding a new Mazda. Everyone was friendly and made sure I was welcomed. My salesman Mr. Sutoyo Sugiharto made sure I was satisfied in my choice for a new vehicle. Excellent service!
Borneo Man
I was about to give up shopping for the rare & hot 2021 CX5 Carbon Turbo edition AWD with red interior at Mazda when Joseph Sanchez of Jeff Haas Mazda gave me a call to let me know that one just arrived still wrapped in plastic. I asked for the “out the door price” and Joseph presented me the info in less than 30 minutes. A deal was made right then and there!
The next day at the dealership there were no surprises. Joseph facilitated the whole purchase process with ease, quick and painless. Joseph was very friendly, helpful, informative and kind. The best car salesman I have ever dealt with. I highly recommend Joseph Sanchez of Jeff Haas Mazda if you are looking to purchase a new zoom zoom vehicle!
Corrie Brauer
Quick, easy and enjoyable experience helping Mom find a car she loves. Kenneth Page was a pleasure to deal with and took the time to research all available options with her in order to make the best decision for her. She purchased a beautiful Mazda CX-5. The entire staff is friendly and helpful throughout the entire process. Highly recommend Kenneth at Jeff Haas Mazda.
Gary “G-man” Denton
Joseph stayed in contact and made several great offers. Even though we made a purchase elsewhere, he impressed me.
Zhen Yi
Excellent car buying experience! Everyone I met here is very professional and friendly. They listened to me patiently and explained every details. They have the knowledge to do things right and are willing to go beyond. I am very satisfied with every step, from front desk, test drive, sales, contract signing , car function tutorial, etc. Highly recommended!
Andrea Leal
Very satisfied with my purchase! Renan was very helpful, loved the environment, service and my car!
Guillita Cervantes
Joseph Sanchez is a wonderful sales men!! He is always giving good advice and helped me make the right choice in picking Jeff Haas Mazda. He is very trust worthy and felt no pressure while talking to him. Overall a 10/10
Andy
Abe did a great job. We are very enjoy the purchase experience at Jeff haas mazda.
Dejavou Moore
Gabe made my experience amazing at Jeff Mazda. From the first time I test drove my Nissan Altima I knew for sure I wanted the car. Gabe is a GREAT energetic sales person. Thanks Gabe.!!!!
Derek M
My wife and I have been in the market for a new vehicle. Unfortunately this is not the best time to be in need of a new car. With so many dealerships empty and prices so high, we were pleased with the inventory at Jeff Haas. We were also happy with the attention and and kindness we received from our salesperson, Juana. We haven't purchased a vehicle yet, but when we do, we will certainly get it from Jeff Haas.