Reviews of Hoffman Porsche. (Car Dealer) in Hartford (Connecticut).
Hoffman Porsche
630 Connecticut Blvd, East Hartford, CT 06108, United States
Description
Information of Hoffman Porsche, Car dealer in Hartford (Connecticut)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
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Reviews of Hoffman Porsche
Sherie M
We flew in from NC and were provided a shuttle from Hoffman. I experienced the most fluid, informative, convenient and pleasant transaction with Ron than I have ever had with any business. It is apparent that he enjoys his position and his enthusiasm is contagious!! Thanks again for a once in a lifetime experience!! Loving my Cayman S!!
Jared Anthony
Everyone was extremely professional and courteous. I really felt like I was at home. One of the most pleasurable experiences I’ve ever had at a dealership. And that’s mainly because it did not feel like I was at a dealership. Madison went above and beyond as did everyone else to make me feel at home.
Davey In Connecticut
Have stopped at this dealership for years and years, always mentioning to whomever was working that, “I’ll be back at some point to buy a 911…” In the last few years it’s been Silvio I’ve spoken with, and he’s always checked in from time to time with a friendly email, mentioning the current inventory, etc. Well, finally this month I came in, took a 2018 GTS for a drive with my wife, and we bought it a week later. Silvio was wonderful, as was the General Manager Karan (and others). I came in to pick up the car on a stormy afternoon, and Silvio and the staff were super accommodating and got me out of there in less than an hour. Glad I was finally able to make a deal and drive away with my first 911…a 30+ year dream 😍🏎
Jillian Oakley
Madison is an amazing sales person, she knows exactly what a customer is looking for and gets the job done. I HIGHLY recommend getting a car through her. I’ve never been so happy with a sale.
Nick C
If I could give 6 stars I would. The customer service was amazing. If you go, ask for Ron.
I went to buy a used Audi and wasn’t sure what to expect after a terrible experience at another dealer for my previous car. But Ron was a great salesman who knew Audi cars like the back of his hand and even had special route planned out to test some of the special features on the car I was test driving. Very professional and personable.
Christopher Metter
Lou and his team of advisors are top notch. They go above and beyond, and do not fall short of expectation. I was blown away by their transparency and proactive communication throughout the time my car was being serviced. Prior to finding Hoffman Porsche, I was servicing my Macan S at a different dealership: it’s safe to say I will only be using Hoffman from now on. Thank you Lou!
Garrett Bouton
My sales person, Madison, was superb, just what you would expect from Porsche. She was friendly, very well informed and had a good sense of humor. I am a first time Porsche buyer and ended up buying two! That's what a great experience I had!
Mark Gamache
Working with the team from Hoffman from Service to the Sales department was comfortable and reassuring experience with buy the new car as well servicing our older car. The clarity in the teams approach when solving problems during our visits confirmed I choose the right car dealership to use. Thanks guys for your hard work for us. Mark & Heidi Gamache
Lori Toner
Madison made the hunt for the perfect car for me smoothly and flawless. The process was quick, and delivery was as promised and I will recommend her and the Hoffman group to my friends and business associates.
Brian Jones
Excellent to deal with, straightforward and forthright. They even picked me up at the train station which was a nice touch. I would recommend Hoffman for a car purchase. Anthony and Karan were very professional.
Yuhan Ma
I enjoyed the experience buying a car here. Anthony is very helpful and he is the man who can help you find you the best car and get a great deal. Thanks Anthony!
Wafi Sheikh
I travelled from NYC all the way to CT to look at a Porsche Cayman they had in stock. Needless to say, the sales Rep Madison did an incredible job on making my first car purchase as easy as possible. The day of the purchase, it was snowing really badly and was also dark out. I was really worried about if I was going to be able to drive that car back home that evening. Before I was able to ask, they suggested I go home and come back another day when the weather is good to pick up the car. I didn’t have a driver to drive me so I ended up taking the bus from Penn Station all the way to Hartford, where a representative from Hoffman Porsche picked me up when they really didn’t have to do that. To top it all off, when I finally saw my car, the interior and exterior had been waxed and polished. I bought a used car but drove it off the lot looking brand new. Everyone at Hoffman Porsche made my first car buying experience amazing. If your Rep is Madison, then you’re in good hands. She will take care of you and answer all your questions.
EDIT - 03/01/2021
It’s been 3 months since I’ve owned this car and I absolutely love driving it. I’ve made some major and minor changes to the car gradually. First one being tints. I have 35% ceramics all around the sides and the back, the front windshield is 70% ceramic for heat protection for the leather interior. I got the rims powder coated gloss black and bought a set of Brembo brakes in red to increase my stopping power. BMC high flow performance filters on each side and replaced the stock intakes with carbon fiber. I got the taillights tinted just a bit for a smoky look. Lastly, I installed new gaskets, high flowing HJS down pipes, and a valved exhaust to replace the stock one. (Sounds a whole lot better now with no droning sound)
Linn Trapani
A seamless experience. Ronald was
wonderful. My partner and I appreciated Ron’s attention to detail and genuine awareness of our needs. Highly recommended.
Alexandra Fanning
I visited more dealerships to count during my year-long car hunt, but my experience with Hoffman Porsche was different. Madison was a breath of fresh air from other salespeople I've dealt with - patient, down-to-earth, understanding, and genuine. I never felt rushed or like I was getting yet another "sales pitch." Both myself and my puppy, Tula, were treated kindly by Madison & the rest of the staff (shoutout to Tula's new best friend, Ethan!), and I am happy to now call Madison a friend. Thank you to Hoffman Porsche for helping me find my perfect car...it was worth the wait. :)
David K
Updated review 3/16/22
Hoffman reached out to me after I left this review to discuss the situation and help find a resolution to the issues I had. I appreciated this as it seemed sincere versus here's something for your trouble, now go away. Because of this I am improving my rating. The only thing that would have made my experience/rating better is if it didn't take multiple attempts to get issues fixed.
Service availability can be tough with service being weeks out to get an appointment with a loaner.
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When I purchased my Macan in February 2021, it was an overall good experience. There were some bumps in the road, but in the end I was satisfied.
However, a few months into ownership of my car things have gone downhill. From the beginning the HomeLink garage door buttons in the car do not function properly. I mentioned this to service and they said they're waiting for a software update to fix the issue - a little difficult to believe a 2 year old car will still have technical issues that have yet to be addressed. Still have not heard any updates on this.
Next I have had a recurring check engine light issue in the car. So far, I have brought it in 2-3 times for this issue. I thought for sure the service department would have fixed the issue by the second time, but it came on again right before I was supposed to leave for a trip. I had to make alternate plans since I didn't feel confident driving the car with the check engine light on.
I also had noticed that 3 of the door handles had hairline cracks on them, which is a common issue with the Macan. I had a little difficulty at first with this issue until I showed the service advisor the service bulletin published by Porsche regarding this issue. The handles were replaced, but the service department also scratched my car. I keep my cars in like new condition - in fact the car had a professional paint correction and ceramic coating applied right after I purchased it. The technician managed to scratch through the coating and clear coat on two of the doors. The service advisor dismissed my concerns and said they couldn't have done that. To make things worse, one of the handles that was replaced the keyless lock/unlock doesn't function.
I raised these concerns to the general manager, but I have yet to be contacted to discuss the situation or remedy for these issues. I am very disappointed. Thus far I have been extremely patient. It's very annoying having to make so many trips back to the dealership, especially when the car only requires service every 10,000 miles/1 year. For the premium one pays to own a Porsche, a better experience is definitely expected.
Villiers Studio
I recently picked up a stunning rendition of Porsche Macan, and Mr. Singh and his the entire team could not have been more professional. I really appreciate the overall friendly and experienced feel of the dealership.
It is easy now to buy a car online, yet there is still something special about going into the showroom, and being walked though the buying process. This Hoffman dealership specifically, is like dining at the best table of your favorite restaurant. You always leave feeling satisfied !
S B
Anthony at Hoffman Porsche was awesome! He was very attentive to all of my needs! He is very knowledgable about all of the porsche vehicles. He was very helpful, prompt, and hands down he provided the definition of quality customer service! After I picked up my vehicle, he provided me with a tutorial about all of the functions of the vehicle and reassured me that I could follow up at any time with further questions. He definitely was the reason for why I purchased my vehicle and should be praised for his hard work!
Kristy Marinaro
Louis Haddad is a fantastic service advisor! He is always thorough on the maintenance I need, honest, professional, friendly, and goes above and beyond with the care of my car. I highly recommend Hoffman Porsche Service.
Thank you so much Lou!
Scott Cohen
Just wanted to write a review about the excellent experience I had at Hoffman Porsche. My car needed some repairs so I brought it and saw Lou the service manager He came back with specified repairs and charges . I had to make the decision whether to trade it in as is or put the repairs into the car. Lou gave me all the information I needed along with his own input which was very valuable and showed how you sincerely he cared that I make the right decision. After the tough decision to trade it in as is , Koran, sales manager, searched extensively around the area for someone to give me the best price on the vehicle. He told me to give him some more time as he continue to search for the best price . He finally came up with the best price possible. I was very happy with the price and also so pleased for the effort he put into it to get me that price. Both employees of Hoffman, Lou and Koran were very personable and caring about giving me the best deal possible and doing what was best for me. As I just decided to trade in a vehicle Koran again worked the best possible and made the delivery super easy and clean. I have never received the service that was given to me from both Lou and Koran at any dealership and will be a lifetime customer of this Porsche dealership.
Joshua Lehmann
Ethan and the team at Hoffman Porsche were very helpful with a small diagnostic issue on our Cayenne Turbo. Although the service need was small they provided great communication, care and respect for the car and us as owners. Will be back in the future as a returning customer.
Brian S
Mind boggling when that childhood poster becomes a reality. My SA Anthony and his colleagues have been super fun to chat with during my build. I stop by with an occasional check-in. The staff are always very professional and knowledgeable all while keeping a human side to the experience. I show up wearing my Birkenstock's and receive the same welcoming respect as the other customers that may be dressed for the office. Also, during my visits I've learned about the 100 years of heritage at the Hoffman Auto Group via the TV showcasing it on the sales floor. While there, you'll see a slew of custom build samples and materials, the passion of Porsche displayed via video stories on their big screen, all while sipping on a cup of fresh brewed coffee <- It's a pretty cool coffee machine.
Sudeep Siddappa
Great Buying experience. Silvio, Karan and his whole team was very helpful throughout. Highly recommend this dealership.
Andros Thomson
Awesome experience. I've purchased many vehicles, Jeeps, VW, and Subaru to name a few, But by far, this is the best group of people to work with. Very knowledgeable staff and great to talk to, and the coffee is amazing. Aaron is the salesman I felt with, highly recommended. This is my car. Graphite Blue metalic. Pictures don't do it justice. The one with the guys working is the install of the 3M clear bra. Highly recommend it.
FLIPPING SPRINGFIELD
Today I Went In To Get A Diagnostic Done on my suspension, I'm usually scared to go to dealers as I've had terrible experiences with other dealers in the past. Lou and Ethan Greeted me warmly as soon as I walked in, I discussed the issues my Porsche Panamera Turbo was having, as soon as a I mentioned the issues they explained a few possibilities and were very knowledgeable, they then had me go out for a Ride with there best technician. In The meantime I had a good Chat with Edward one of the Salesmen there, who was also very knowledgeable on his cars.1 Hour Later, Lou brought me down to the shop and explained to me exactly what was wrong and my mind was finally at ease. I will definitely recommend anyone who needs to Service or Purchase A Porsche to go to Hoffman Porsche Of East Hartford!!Thank You!!!
Wendy Gaudette
We bought a cayenne turbo that was previously leased. We have been dealing with Madison and Ethan ….they are both equally as attentive to our needs. We brought the car on for service today, Madison greeted us and chatted with us while we waited for Ethan. Ethan was in touch with us throughout the service , letting us know when we could come back for pickup.
I can’t say enough good things about how we’ve been treated!
Betsy Wadsworth- Broker Associate
Just picked up my Macan GTS from our Brand Ambassador Madison Toner who was fantastic to work with. We actually switched dealers because of the lack of communication from another out of state dealer. Madison was great to work with and very responsive. So happy with my purchase
Timothy s. Kang
This dealership is phenomena service from service Ethan help me with my service and he is extremely professional and kind. I will definitely be back here
texanpilot8264
Excellent Porsche service! Brought in my recently acquired certified pre-owned Porsche to have a few problems corrected. The service department ordered in all the required parts via expedited service and installed them the next day! I am very pleased and will be back.
Neel Desai
Phenomenal dealership, dare I say the best Porsche dealership in the state. Whether it is the top notch car service from Ethan and his crew or sales support from Madison. Hoffman is place to go for all your Porsche needs…period, highly recommended!!
Andrae Smith
Hoffman Porsche of East Hartford are one of the best. Ethan and the entire team are like family. They are prompt with my services and any questions I have. The Hoffman Porsche of East Hartford team are real and respectful and always gives me the options to take for servicing my vehicle, thus giving me a better understanding to make the best decisions. I can tell its about he service and not about money. Amazing team and always a great experience.
John Kubek
Traded in my 997 4S which was a super fun daily driver but had its limits. Drove off the lot the same day with a CPO Macan Turbo!!!! Now I'm ready to get up North this winter and do skiing. Thanks for the fast work transferring the plates onto new whip Ron and team!
Nico Santini
Hoffman never lets me down. Great service and attentiveness by Madison our sales rep. She guided us through the process and delivered a spectacular Turbo S to us!
Scott Sylvester
For sales and service, Ethan, Lou, Madison and the entire Hoffman team are top notch. Over the years we've purchased multiple vehicles from Hoffman and trust them to take excellent care of all our service needs... They never disappoint! The latest service on our Macan was no exception, everything completed perfectly, they listened to our concerns, addressed every point and made sure our expectations were met. We look forward to doing business with them for all of our Porsche needs in the future.
Joshua Culpo
We just picked up an SUV from Hoffman Porsche and the experience was about as good as you could ever hope for. We knew exactly what we wanted and what we wanted to spend and came prepared. We were able to prearrange many of the logistical and financing parts of the deal and we really only had a few lingering questions to clear up from previous phone calls. We arrived in the afternoon, Anthony got us set up for a test drive, we hammered out the few lingering questions and we were able to make the deal happen. Because we had already made arrangements with Hoffman Porsche in advance we were able to finish up with financing and drive our car home the same day. We will definitely use this dealership again in the future but I dont think we will need another new car for a while with the gem they just sold us!
Chris E
This review is long overdue. Ethan was great at inspecting a used Porsche that I bought from the good guys at Coventry Motorcar. He and his team were very thorough and found issues that I was able to get fixed before I purchased. Ethan was great with communication, keeping me in the loop and taking photos and videos. More than 6 months later and my Porsche is running great.
kim C
I was in the market for a luxury car - it was either going to be a Mercedes or Porsche. I purchased a Porsche because of the dealership and sales rep. Hands down, Hoffman is a top notch dealership. They were responsive to my request for an appointment, and made the car I asked to look at available. My brand ambassador, Anthony was awesome to work with - he was low pressure and very knowledgeable. He quickly recognized the car I was looking at didn't have the options I considered important, and made a suggestion. If it wasn't for him, I don't think I'd have this gorgeous Porsche sitting in my garage. It's really important to me who I do business with, Hoffman cares about their customers, and that's the kind of company I want to do business with. Thanks for the great experience.
Robyn Factor
I had an excellent experience working with Hoffman Porsche to lease a Cayenne. Since I do not live close by I did much of my communication via email. Ron Palladino, brand ambassador for Porsche, made the entire process simple and seamless. I was able to meet Ron when I picked up the vehicle and he took the time to explain all of the features. Devon in finance was also wonderful. I would highly recommend Hoffman Porsche to anyone looking to purchase or lease a Porsche.
Cheri trudon
My husband and I recently purchased an Audi from Hoffman and I was pleasantly surprised by the knowledgeable and customer centered sales team. Josh and Edward were considerate of our time and streamlined the process- unlike other dealers they were focused on us and only us while we were there. The car was ready on time and they allotted time to show us the features and technology that our car was equipped with before we left the dealership. I highly recommend purchasing a car from Hoffman. Full service is what I expected and was happy to experience! Give them a try, you'll be glad you did!
Carol Hall
I had such an amazing experience purchasing my vehicle. My salesperson was Madison, she was attentive, got back to me promptly and had answers to all my questions. My purchase was seamless and all the staff at Hoffman Porsche were friendly and very accomodating. I would encourage anyone looking for a new or used vehicle to consider working with Madison for your next car purchase.
Frank F
Hoffman is a great dealership. Ethan in the service department is outstanding. He was courteous, professional and knowledgable.
I had them inspect a car I was about to buy from a private seller and their work ethics and price were excellent. Since then I have tried using Porsche dealers in other states but they could not compare to how we were treated with Hoffman's excellent service. My wife brought the car to them and i was comfortable and pleased with how they treated her
Anna Winkler
I generally don't post online reviews, but I feel this car buying experience deserves some praise. My salesperson at Hoffman Porsche, Edward Hahn was both kind and professional. Edward treated me with respect and as a women I appreciated that wholeheartedly. He made the car buying experience a pleasant one. He loves what he does and it shows. This was our first time purchasing a Porsche and we look forward to being a repeat customer in the future.
Lisa Weinkauf
What a wonderful car shopping experience! We knew the car we wanted. After contacting several dealers in CT we spoke with Silvio at Hoffman who did a thorough search and found the exact car - with a few extras! Then he personally brought the car down to our home in Greenwich! We definitely recommend Hoffman (and Silvio) and look forward to shopping for our next vehicle there!
Thomas Steahr
Aaron has been a fantastic sales associate. Extraordinarily helpful and patient in locating the right vehicle for your needs, not just trying to move whatever he has at the moment. Ethan, Lou and the entire service department are top rate in providing the highest level of service. The servicing of my Porsche has always been flawless. The entire staff at Hoffman Porsche will bend over backwards to make sure the customer experience is as good as it can be. I can't recommend the staff at Hoffman Porsche enough. Thanks for adding to the pleasure of owning a Porsche!
Alexander Au
I've written reviews of Hoffman's sales and service teams before, but I was recently in for service and I wanted to take the opportunity to again commend the team. Ethan, Lou and the service technicians do an AMAZING job! They are incredibly friendly and hard working. Getting a loaner car was a breeze. The work was done quickly and to an incredibly high standard. They even performed some electronic updates on my GT4 that I wasn't sure were possible! Can not recommend them highly enough! I also spent 30 min talking with Ed about some cars that may be coming out in the future. He was incredibly knowledgeable and helpful
Erik Anderson
First time for service at Hoffman Porsche, excellent 5 star service here! Lou Hadad was my advisor and he was great, my vehicle went in for 20k service and a few other issues they kept the car for a couple days and Lou kept me up to date via phone and text messages. Excellent communication as to process!!
Picked up my vehicle and it was washed and waiting for me! Will definitely recommend!!!
Scott Spurlock
I have been buying and servicing vehicles with Hoffman for over 8 years now. Ethan and the entire Hoffman Porsche Service team are top notch at what they do. Warranty work, non-warranty work, or even just a resource for anything Porsche they are always there for me. Just when you think it cannot get any better, my most recent visit I was having difficulty arranging a ride to pick my car up and without hesitation Ethan say's, "What is your home address and we will drop it off for you." Very refreshing that not everyone has lost the art of providing superior customer service. Thank you Hoffman and thank you Ethan for walking the talk of, "driven by trust" and earning mine.
gary wolters
When I bought my Macan S at Hoffman I knew I was getting a first class car. What I was pleasantly surprised by was the level of support and service that I received as part of the sales process. Aaron Tinnell was extremely helpful in making the process straightforward and easy. His knowledge of the car and all its features helped me in deciding how best to outfit my vehicle. It you want a great sales experience to compliment your great car, reach out to Aaron.
Service on my car is handled smoothly by Ethan. He makes it easy to fit the work into my schedule.
Richard Casher
I was very fortunate to work with Aaron Tinnell at Hoffman in purchasing my car. Aaron’s knowledge of Porsche cars is encyclopedic. He was extremely responsive, engaging, respectful, and courteous. The negotiations were straightforward and efficient. He did an excellent job in presenting various vehicles to me for consideration and describing each vehicle’s unique features. Overall, my experience with Aaron and the folks in the business department was excellent.
Nancy Garceau
I received the most professional service from Ed Hahn when purchasing my Range Rover. He genuinely loves his position at Hoffman Porsche. Although we bought a used vehicle, Ed treated me as though I was going home with the most expensive car from their showroom! He has an incredible sense of humor and made the entire process enjoyable. I will definitely recommend Hoffman Porsche and Ed Hahn to friends!
clarkpari
Hoffman Porsche has taken amazing car of me and my car since 2011. Karl was great to deal with for the purchase. Ethan and Lou continually provide THE BEST service ......they are will help you in any way they can and through any means possible. They are so patient.....truly the best service advisers I have ever dealt with in my lifetime of buying cars. So BRAVO to Hoffman Porsche and thanks for taking good care of me. You have made me a loyal customer
Michael Vigeant
I could not be happier with the process of purchasing my new vehicle! Rick Nanni was super informative & a real true professional as my primary advisor. In addition, Josh, Drew & Ethan also made the experience seamless. This is our 3rd vehicle (and certainly the nicest) that we have purchased from the Hoffman Auto Group and I can promise it won't be the last. Thanks to all and enjoying the new ride!
Daniel Hovey
I don't usually write reviews, but when you have an experience as good as I had...it is only appropriate to share. I went into Hoffman Porsche and met with Edward Hahn. From the moment I walked in to the moment I left he was a consummate professional. He was extremely helpful, knowledgeable, and kind. I will never use another dealership for any of the makes and models I purchase in the future. Edward has absolutely sold the Hoffman brand and is a great representative of the company. He will have my business in the future. Thanks Hoffman's for hiring such a talented employee and giving me such a great experience.
Anmol Mehta
Working with Madison was actually an enjoyable experience and I cannot recommend her enough!
For context, I had terrible experiences at two other Porsche dealerships before I came to Hoffman. Completely unresponsive, not knowledgable about their products, and forgetting to send me info I've asked for.
I can honestly say Madison completely turned it all around. She was responsive, helpful, and a gem to work with both pre/post purchase. 10/10 would recommend working with her, you won't be disappointed.
She's the reason I'll be back for my second purchase.
Joseph Trillo
Recently purchased a Cayenne from the guys down at Hoffman Porsche. What an experience! From the marketing department to detail, this place runs like all dealerships should be run! This has been my first dealings with them, and it definitely will not be my last. Frank, my internet rep was pleasant and responsive, and got the ball rolling. Lou, the sales manager, was phenomenal at pulling the deal together for me! Karl, my sales rep was top notch as well! He made the process easy, showed me all the features of the car, and made sure I was totally comfortable before I went on my way. You can tell his love for the Porsche brand right from the first handshake. Josh, the general manager, was also on the ball and extremely responsive. Highly recommend them for any vehicle needs!
Lee Griffith
I recently had a great experience with the service team at Hoffman Porsche. My Boxster convertible suffered major flood damage and was taken to Hoffman by flatbed. Once my insurance carrier was put in touch with Hoffman, their service department took over all discussions and negotiations with the adjuster and made sure that everything was covered. I had complete peace of mind with Hoffman supervising the whole claim and repair process. To top it off, Hoffman stored our car without charge and had it delivered back to us in perfect shape. We can recommend the Hoffman Porsche service people without reservation.
Kim Grogan
I scheduled my 30000 mile tuneup and was given a new Macan as a rental for 4 hours- no charge. So I didn’t have to wait! My car was ready on time- tho I was late due to traffic congestion on I91! Ethan was forgiving, ready with the paperwork, reminded me of my next service visit and delivered my car right to the door! Hoffman Porsche is very professional, easily accessible if I have a question, and efficient.
Brian Dimetres
Lou is the consummate professional. Service was fantastic, car is phenomenal and the price was reasonable. After years of getting overcharged by an independent shop, I made the switch to Hoffman where the prices are fair, the work is top quality and the staff is fantastic. I appreciate that the service guys aren't snobby and don't treat me like some sort of degenerate because my Porsche is older.
Dylan Kelleher
Silvio! Thank you, thank you, thank you!! My first Porsche, and I now know what true love feels like! What an enjoyable, friendly, effortless and fun experience to work with Hoffman Porsche, and specifically my good friend Silvio. You have to experience the magic this team of awesome people create when they were able to deliver my beautiful Caymen in 2 weeks (out of state!) I'm experiencing the world of Porsche with new eyes and it's been an exhilarating. AND I haven't even gotten pulled over yet! :) Thank you Silvio, I'm already thinking of the next, maybe black and even more speed haha, take care!
Mike T
Exceptional experience at Hoffman Porsche. Can't say enough good things about the honesty and transparency provided by Silvio and Karan throughout the purchasing process. You have earned a customer for life. You can trust these guys!
KK
Always a great experience. I enjoy everything about Porsches and the folks at Hoffman have been kind enough to enhance that enjoyment. Cory did a immaculate, precision job on my car, took the time in the shop to let me learn a bit, and Ethan G and Lou H have always been patient and kind in helping me. Thank you all!!!
Tiago Martins
I’m new to the Porsche family. Last week was my first time servicing my Panamera. I met Ethan from Hoffman, and he took very well care of my vehicle. He is very knowledgeable, and easy to work with. I highly recommend him as a service advisor.
Indrani Chakraborty
Excellent customer service , both Anthony and Karan was extremely helpful. They made it an awesome experience from the very beginning.
Katherine dzulinsky
I had been using another car dealer for my last 4 cars and I was so nervous going to someone new. Aaron Tinnell was wonderful right from the start! He made everything fun and comfortable and even helped answer my questions that came up via text! The Hoffman dealer is easily accessible right off the highway and the facility is lovely. They were able to meet my needs very quickly and they worked hard to ensure everything flowed smoothly. I am of course thrilled with my new car and intend to continue doing business with them in the future!
Julio Garcia
Where do i begin? I first saw an advertisement on Cars dot com for a vehicle that was just traded in. No information was listed so i decided to give Hoffman Porsche a call. I spoke to Heather Meade and requested information from her which they did not have. She took down my information and quickly returned my inquiry with a phone call and an email literally with in an hour or so. The vehicles was listed at a lower price which was a mistake, but Hoffman honored the lower price. This alone was amazing because they could have easily blown me off and gotten much more for the vehicle as it was in "Like New" condition. Heather then transferred me over to Edward H, a Senior Porsche Specialist. Edward H answered all my questions and was very informative and knowledgeable with everything that i needed in order to make this purchase. One day later, i took the 3 hour drive to Ct to pick up my vehicle. The entire process took less than 10 minutes, there was no hassling of prices or extended warranties (even though i did request one). The entire staff was more than helpful and friendly, offering us beverages and a comfy seat where we could just lounge and relax. These people at Hoffman are not sales people, they are car enthusiasts that just happen to sell cars. i would recommend them to anyone and everyone looking for a great experience and an amazing vehicle.
ad njeri
Edward, Alex, Corey and Josh were phenomenal! The team (especially Edward and Josh) went over and beyond in making sure that my Porsche buying experience was everything positive. They were professional and welcoming. Right before I reached the dealership, my trade-in had a flat tire. The team pulled together (Alex and Corey stayed with us at roadside) and went to great lengths to get the car and my family to the dealership safely; and only accepted Thank Yous in return. I knew then that I had definitely come to the right place (dealership) after driving over 3 hours to get there. Thanks guys...loving my Panamera!
Judith Rhodes
I take my Porsche to Hoffman because of the quality of the advice, the service and the service staff. They are fantastic and I trust them and their judgement to keep and my Macan happy. They are prompt, courteous and accurate. They know my car inside out and they have taken the time to get to know me and my needs. The result is that my car is always in too condition and I'm always happy. I don't think I could ask for more.
Suzanne Sturm
I had a terrific experience with Hoffman Porsche. They were helpful when we were looking for our car, helpful during the purchase and available for all follow up questions. They have been very responsive to my emails after our purchase despite the restrictions of Covid-19. I would highly recommend.
Douglas Fishman
Great experience with the store and staff, and a big thank-you to Ron Palladino, my sales guy, who guided me through the spec & purchase process with great enthusiasm and excellent advice. Five stars, would give six if could!
Viktor Skrelja
Service department is perfect, I know them for years ,I purchase 4 cars at this please and service crew was always ready and quick to resolve any problem I have in past of 8-9 years! Ethan and Lou are the best and so friendly . I want to wish all the best to Karl Werner who retired not long time ago, it was pleasure doing business with him, he was person who keeps me there include ex general manager Josh.
John Pozezanac
I've had the pleasure of dealing with both Ethan and Lou in the past and both have exceeded my expectations. From meeting me at my car when I arrive, to having a loaner or ride ready, to answering any questions or concerns - they have been fantastic on all fronts. Last year Ethan was able to get me into an upgraded, better looking, set of rims (18in to 19in) for my Panamera with new tires for a great deal. Again, can't say enough good things about the service here!
Nirupam Basu
Great Product. Great Service. Great Experience.
I am thoroughly impressed and extremely satisfied with my car buying experience with Edward Hahn at Hoffman Porsche, East Hartford, Connecticut. From day one, Edward was pleasant, informative and answered all my questions patiently and accurately. I never felt any pressure at any time. Very professional throughout and easy-going during, and post sale. The interaction and buying experience I had with Edward helped me to get to the right decision. I love my dream car "Porsche 2016". Working with Edward Hahn was indeed a great pleasure. Many thanks Edward!
I highly recommend Hoffman Porsche to anyone looking for a great price along with great customer service. Dealership / Edward made everything very easy and always did their best to make me happy all the way.
Dominique Travali
We have had the most wonderful experiences working with Hoffman Porsche! First and foremost, Edward Hahn (Senior Porsche Specialist) has gone above and beyond in the midst of purchasing multiple vehicles. He is knowledgeable, friendly & always available in response to our needs as customers. A+ job!
Fred Stone, Ethan Gombossy & Lou in the service department have also done a wonderful job in making sure our vehicles were serviced properly, arranging pickups and drop offs, and staying in constant contact for follow up.
If you are looking to buy a new Porsche or have one serviced - you want Hoffman Porsche, the best in the business!
Catherine Banbury
this was my first experience with Hoffman. I was treated with great consideration and was fit into the schedule quickly. The part needed had to be expedited from Germany but it was there within two days and the car was finished within the day. All the staff, from the person I dealt with, who was remarkably helpful, to those who gave me a ride home were very professional and pleasant. I heartily recommend the company.
Tim Mahoney
The staff and service at Hoffman Porsche are incredible. Ethan and the service team were able to service an issue on my car in 30 minutes, allowing me to move my daughter into college for freshman year. If you are a current enthusiast or interested in the Porsche experience, I highly recommend Hoffman Porsche dealership and service team. A huge thank you to the team for your help.
Tim M.
Leo L
I wanted to take my time to write this review since it will greatly help other out of state buyers. I had been looking online for a few months searching for my next vehicle. I had in mind a certain model and year that I was looking for. I didn't know anything about Hoffman Porsche except for the online reviews I looked at like this one I am writing. I live 30 miles from NYC, so this dealership was about 4 hours north of me. When I went to the dealership I met a gentleman named "Karl Werner". After talking with him and test driving the vehicle I was sold. He was very knowledgeable, friendly and great to deal with. He did my transaction smoothly and quickly. When I drove the vehicle home I realized I left the paperwork in the showroom.
I called Karl and before I knew it he had the paperwork in the mail fedexed to me which I had the next day. Wow! He also told me if I need anything to give him a call with any questions I had. I really couldn't ask for anything more. I was a little worried buying a car 4 hours from home. Honestly I chose a great place to deal with. I bought with confidence and I would do so again! Thank you to Karl and staff for making the car buying experience a pleasure and not a headache.
R W
My first experience with Hoffman was very positive; I was on my way into the dealer to have some regular maintenance performed (alignment, brake fluid flush) and received a CEL indicating that the thermostat had failed. Hoffman isolated the problem, ordered the part, and fixed it within a day. Thank you
Steven L
I have nothing but positive experience in dealing with Hoffman Porsche. I dealt with Ric Nanni and he was extremely knowledgeable and helpful when I purchased my 2014 Carrera 4S. The service was exceptional and will definitely coming back to buy my future cars from him.
Doug May
I visited 3 Porsche dealers within 30 miles of my home and not one of them ever followed up with me. While I appreciated the soft sell, I was very specific about what I wanted and I got crickets. Not only did Hoffman reach out to me immediately after I inquired online, but the sales team worked patiently and creatively with me over time to get me in a dreamy Cayenne Turbo. The collaboration, support, and service were like no other car buying experience I ever had. It was 100 miles each way for me to get there and I would do it again. Thank you Ashley, Karl and Josh!
Derek Brown
Very positive experience purchasing a used Tesla from this dealer.
Aaron and team were very accommodating in fixing every concern I had with the vehicle. Hoffman also agreed to have the car serviced by a local Tesla service center, and transported the car to/from Milford.
As a Porsche/Audi enthusiast and owner, I certainly recommend Hoffman to anyone and will consider them for the purchase of my next automobile.
Lynn Dell
I LOVE THIS DEALERSHIP!! I bought 3 Porsches from Hoffman Porsche & the service I receive from them is absolutely the best. At my 10,000 mi service Lou took such great care of me & my macan. There is no question, they set the bar very high for customer satisfaction. Keep up the great work & thank you Lou for making my service call enjoyable.
Robin Wallace
I had the most amazing experience with Hoffman Porsche Service department. Ethan was amazing from "Hello". He took care of everything, went above and beyond to take care of me and my car. He and his team did a fantastic job of making sure everything was taken care of and the repairs were of the highest quality and craftmanship. I didn't purchase my 2011 911 Carrera from Hoffman and happen to live quite a distance away but will always bring my car back to Ethan and the Service team for routine services and if I should ever have an issue again in the future. The professionalism, service, quality and care are second to none. I feel confidence and trust in all that was done and appreciate the team and especially Ethan. Thank you again.
Kyle Nagri
Unbelievable car buying experience. This was the first Porsche I have ever purchased but the staff welcomed me with great help and service. I would 100% recommend Hoffman Porsche to anyone in the market for a new/used Porsche. No complaints what-so-ever!
Mary Shea
Working with Karl Werner was a real pleasure. He is a true gentleman and is passionate about Porsche, which is evident by his genuine enthusiasm and vast knowledge of the brand. Karl gave us his full attention throughout and thoroughly explained every detail imaginable. We were immediately welcomed as soon as we arrived at the dealership and Karl spent quite a bit of time with us, taking his time to answer all of our questions and never rushing us. Karl went above and beyond to have our vehicle ready for next day delivery. We have demanding schedules and we were extremely appreciative, and impressed, that he could make that happen. My husband and I both agree that we have never had a better purchasing experience. Thank you to Karl and the entire Hoffman staff for a wonderful experience. We love our new vehicle and look forward to a long relationship with Hoffman Porsche.
James Forshey
I've been driving my Macan purchased at Hoffman since August. The entire experience was a positive and the professionalism of Edward Hahn and the team are impressive. Edward has a truly comprehensive knowledge of the vehicles and how they contribute to the thrill of driving. I've never owned a vehicle that I just wanted to take out on the weekends and enjoy and now I do. I highly recommend them.
Jaro Nowicki
Just picked up new Taycan. Excellent experience, from start to finish, Anthony was very helpful and knowledgable in selection of options that I wanted, on delivery he patiently explained all of the functions in my new car. Entire Hoffman Porsche team is always helpful, professional and friendly.
Justin Roth
Had a great experience purchasing my Porsche. It is my dream car and they made it easy from start to finish. I felt like I got a good price and Sarah was very responsive to my questions. Aaron helped me get accustomed to my new car. There is a million buttons inside and he walked through everything and was extremely knowledable about ever inch of the car. Thank you Hoffman Porsche!
Carole Ann Canapari
Whether buying a car or servicing one, the staff at Hoffman Porsche are most friendly, professional, knowledgeable, and helpful. Over the years, the expert service department has taken great care of my Carrera and Cayennes to keep them running perfectly. Ric Nanni has been extremely helpful through five Porsche purchases and always goes the extra mile to make sure that I am over the top satisfied and thoroughly comfortable with my new acquisition. With people like Ric, Ethan and Lou, there is just no reason to go to anywhere other than Hoffman Porsche!
04/09/18:
Hoffman Porsche is synonymous with beautiful cars and the superb members of the Hoffman Porsche team who make this an outstanding dealership well worth the visit!
Kudos again to Ric Nanni....
Ric is not only a most professional and knowledgeable member of the Hoffman Sales Department, but also a consummate customer care provider for his Porsche clients. Experience Hoffman Porsche with Ric. You will not be disappointed.
Jeff Nascimento
This has been our first venture with Porsche, have been a loyal customer with BMW and looking for a change. We just had a fantastic experience at Hoffman Porsche with Karl Werner. He was extremely informative, knowledgeable and passionate about Porsches. He went above and beyond with customer service and treated us with sincerity and kindness. So far, I have been impressed with the level of care Karl provided and time will now tell if the car lives up to its reputation.
Michael Olson
My Boxster needed a new water pump which I replaced myself. Everything went fine until it came time to replace the antifreeze. It wouldn't refill with what I took out as the breather valve had to be opened not just the expansion tank cap to allow the coolant to fill the system. Almost being ready to take it in and have the dealership do the job I called the service department and spoke with Ethan. I explained what the issue was and he asked that I hold. The next thing I know he put me on speaker to discuss the situation with Joe one of the service technicians. Not only did Joe explain how to get at the breather valve, the advice and tips given to help speed up the process of removing the air from the system was invaluable to getting the car running perfectly again in about an hour. To think that any dealership much less a Porsche dealer would take the time to help and not just say bring it in we need to diagnose the issue was almost stunning. You can be sure that if and when I need service I will bring my car to Hoffman. Thank you for your help!!
Lisa Morgan
I recently just purchased our third Porsche vehicle from Hoffman Porsche. Edward Hahn always does a great job getting me the information that I need on the vehicle I'm looking to buy from Porsche. He is knowledgeable about all the latest features and technology that Porsche has to offer. He is also great about working around my schedule as we work through the purchase process. I highly recommend working with him if you are thinking about buying a Porsche.
Eric M.
Lou Haddad and the entire service department is always reliable. Quick to respond to calls and emails, he’s eager to bring fast resolution to any issues that may come up. Hands down, the best Porsche service dept I’ve ever dealt with. Drop off and pick up are efficient and seamless. The work done on my vehicle has been impeccable. Thank you, Lou !
Mike Prignano
The best car buying experience of my life. I found a vehicle online and started communicating through email with Anthony Lopez, who was great at answering my questions on line. Within a day I had made an offer and it was accepted. Within two days everything was all set up for financing, and the car was detailed and ready to go. When I finally went to pick up the car, it took no more than 10 minutes to finish up the paperwork that had already been started online. Everybody I met there including the finance manager, sales manager and the service manager were extremely easy going and friendly. The service manager Ethan literally went over every single function of the car with me, he even set up my phone to the Bluetooth.
Even though I was buying a used vehicle that costs 1/4 of what some of the cars in the showroom cost, I feel like I was still treated like a V.I.P., and this is why for my next car I will look nowhere else but Hoffman.
And finally, the Panamera GTS I bought is incredible. Fun, fast and luxurious all in one. And on top of that a full Porsche CPO 2 yr unlimited warranty with $0 deductible helps me sleep better at night knowing I am covered.
Wreak Havoc
Ethan was an incredible help with this visit. Very kind and personable. Checked in with me every few days. Asked what I wanted done and looked at. Love the service and professionalism that this dealership in Hartford CT institutes. Very happy and pleased with the work performed and the value for the money.
Timothy Dwyer
As a repeat customer, I cannot say enough about the service and my overall experience at Hoffman. Lou Haddad, Ethan G., Josh D., Ric Nanni and the broader team are excellent.They treat me like family. They are the best I've known. The attention to detail, impecable service and real white glove treatment from start to finish is really world class. Even if you have issues they are resolved in a manner that inspires trust and deepens loyalty. Nice work everybody and keep it up! 👍
Steve Dudzic
The crew at Hoffman is top notch. The listen to your concerns and work until you are satisfied. I did not purchase my car from them, but do have it serviced by them. Hands down, my next purchase will be at Hoffman. Thanks Ethan & Lou!
Paul Kudra
I've been going to Hoffman Porsche for over 35 years now and they are better than ever. Be it sales, service, or frank advice, they have earned and kept my respect and trust. They all greet me by name when I walk in and make me feel like family, always doing what is best for me and helping me out. They are also true enthusiasts and fanatics that help me get the maximum enjoyment out of the Porsche brand. Check out the "Hoffman Cup" in their showroom! I couldn't be any happier or more appreciative of the whole Hoffman Porsche team.
Jessica LaFauci
Hoffman Porsche has by far the friendliest and most helpful staff I have ever encountered at a car dealership. I didn’t even buy a Porsche there, I bought a pre-owned VW that was traded in. The car was immaculate, sale was honest and easy. Sales, management and service were all A+. My reverse lights went out after leaving, and they took the time to go through it and make sure it was fixed at no cost. They even provided a loaner. I have not a single complaint about this dealership. 👍🏻
J Greenbaum
Buying our Porsche was a very positive experience at Hoffman Porsche. Our salesman was Edward Hahn, a very knowledgeable and personable Porsche Ambassador. Edward spent so much time with us on test drives, explaining the car's features, answering our questions, filling out paperwork, and finally on the car delivery.
I highly recommend this dealership.
Amy Kopec
Very pleased with our experience working with Hoffman Porsche. Madison, our sales associate, was awesome to deal with. Friendly and very helpful. When back on market will definitely be coming back.
Thank you!
Laura L
Ethan, who handles the Service department, was the person I spoke with regarding an issue I had with my Cayenne. He (along with the rest of the staff that I interacted with as well) was honest, friendly and genuine the entire time, always keeping me updated and informed about the process, as I left my vehicle with them overnight. The mechanic spoke with me personally to explain my vehicles needs and the service was very fast, cost friendly and most importantly FIXED. I had multiple mechanics look at my vehicle and were unable to properly diagnose it prior to going here. I HIGHLY recommend them if you're looking for honest and experienced service on your Porsche.
Lauri L
Ethan was a pleasure to speak with over the phone . Planning my service was clear and concise. We were well taken care of and all services were done on time and within the estimated cost that Ethan gave me over the phone . Amazing team at Hoffman Porsche. Thank you all !
Aravind Nambiar
Review is for service for the vehicle, which had a recall. Ethan has been fantastic and went above and beyond in helping me out during the day, explained the reason for the service, what will be done and how long it will take. He helped fix a cosmetic issue with the key, which I thought was not fixable and something which he offered to help and did!
Tee Kay
I have to say after buying many vehicles throughout the years, my experience at Hoffman was truly the best! The sales people are the best of the best. Karl, having been with Hoffman for 30 plus years, approach is more of a consulting process. Efficient, knowledgeable and extremely professional. I'm buying my next Porsche from them!
David Carlson
It is a rare thing to find a service provider who not only performs excellent service but does so in a trustworthy and fair environment. The staff in Hoffman Porsche genuinely care for their customers and make you feel like you are part of an extended family.
I rest assured knowing that when I need them they will get the job done quickly, perfectly and at the right price.
Thank you Hoffman PORSCHE!
Desmo in CT
July 2016 update: Just had another excellent service experience with Hoffman Porsche. Still five stars. Car was ready when promised, with all work done, and a nice Porsche loaner car to use while they had my car. Five stars.
I've had five years’ experience with Hoffman Porsche Service and they are by FAR the best auto service experience I've ever had. Professional, responsive, thorough, and knowledgeable. And perhaps most importantly, Lou and Ethan are "car guys" and, of course Porsche experts. I always enjoy spending some time with them chatting about the latest great thing from Porsche. Also, I've found that Porsche (as a manufacturer) stands behind their cars 110% and I've never had a single negative issue with any warranty item that has come up.
Hoffman Porsche Service was a key reason that after my first Porsche Panamera, there was no doubt in my mind that the next car would be another Porsche Panamera. Five stars.
Frank G
I visited Hoffman Porsche's service department yesterday for the 1 year service and an accessory installation on my 2013 Carrera S. This service met the excellence that I have come to expect from Hoffman. Sully treated my car with the same care that he would show to his own car. Ethan and Lou assured that the service experience was a good one.
Isaac Rodriguez
Lou at Hoffman is the consummate professional service advisor! Highly recommend. Had 2 services with great experiences, one was emergency and was handled with absolute care as expected. 2nd was routine maintenance with detail for my 4S. Great job
Kahunui Foster
Recently bought a Macan from Hoffman Porsche with the help of Aaron Tinnell, and had a great experience! I had no experience with the Porsche company and Aaron did an amazing job of showing me everything they have to offer. Definitely my best dealership experience and I left with the car of my dreams :)
Dora Zhu
I LOVE this place!!! Thanks to Aaron, he is absolutely the best across the industry! He is soooo sweet and considerate and willing to take extra miles to get things worked out for me. All the staff here are extremely friendly and helpful. They don’t only want to sell the car to me, they want to know me and find the best deal for me, which is very appreciable. I will go nowhere but Hoffman Porsche to continue the journey.
otq333
I purchased my Macan S, 718 s, and Panamera 4 from Edward Hahn. He really know these cars. I have complete trust in him and the Hoffman group. They provide excellent service, Ethan is awesome. Edward really goes out of his way to make the experience a great one. I could not be happier.
Bonnie Del Conte
I have been a loyal Audi customer for decades. My husband and I went to Hoffman as he was purchasing a new Audi and I was turning in my leased Audi soon. I wanted to make a change to an SUV and went to visit Hoffman Porsche. I met Aaron Tinnell and I was introduced to my new vehicle, the Macan. Aaron was exceptional in all respects! He is extremely knowledgeable about the Porsche product, and no one is more passionate about their job. He represented the Hoffman group above and beyond my expectations...courtesy, professionalism, and integrity. As a business owner, he represents the exact type of employee that I want on my team.
I would recommend Hoffman Porsche to others because of Aaron and the overall fantastic experience I encountered in purchasing my new vehicle.
Phillip Milidantri
Very positive purchasing experience. My Salesman was Aaron Tinnell he was very professional and well informed. His passion for the Porsche brand really comes out when discussing these great vehicles. I think it is very important to note that I have always been treated like I purchased a new $100K vehicle even though I purchased a older well cared for 911 for under $45K. To Hoffman Porsche I was a Porsche customer and was treated with level of respect one should receive when purchasing a luxury vehicle. I can tell you from experience this was not that case when shopping at another CT Porsche dealer.
Sam Francesca
Amazing service! I arrived early, before Hoffman was open, expecting to read emails in my car until opening. Lou came out within a minute, took me inside and got me a ride into Hartford within 10 minutes. He truly exceeded my expectations!
Erik Barckmann
I've been coming to Hoffman Porsche for 12 years now, and have only had good experiences there. They really care about your car and want to give you the best service possible. Whether it's sales, service, parts or even merchandise they are first rate and I highly recommend them!
Mark Granato
Just purchased my seventh Porsche but it is my first from Hoffman, a decision made solely on the outstanding relationship I've had with Ethan. There is not, never was, never will be a better service manager. But a real surprise was the professionalism, courtesy and knowledge demonstrated by Josh and Aaron, two of the nicest sales people I've ever dealt with in a lifetime of buying cars. Josh is the consummate sales manager who played it straight with me, no games, no pressure, pure class. Aaron exhibited the kind of patience and product knowledge one only dreams about when making a purchase. He was exceptionally kind to my wife who has not experienced the sophistication of a 2015 Carrera and made the delivery process fun rather than the typical drudgery one expects. I've never seen her so excited about a car before. Hoffman Porsche is one first class operation from top to bottom. Thank you Ethan, Josh and Aaron (and you too, Joe, the mechanic I spoke with.) You're all cool dudes.
steven curland
I have only had experience with the service department. The service advisor Ethan is extremely knowledgeable and completely upfront and honest when it comes to assessing Service requirements. The service has always been done completely and correctly the first time . Porsche demands the best and this service advisor and his department do not disappoint
Cedar Lake Tri Series Chester, CT
Team -
It's not often customers today take time out of their schedules to write an extremely positive review, they are more inclined to immediately share with friends a negative experience.
I am overwhelmed with enthusiasm with my recent purchase of our Cayenne. The overall experience with Josh and Aaron was like flying a private jet, fantastic. They were professional, they LISTENED to what we were interested in a car, they worked with us to provide what we believe was a win win purchase price (win for us and a win for Hoffman) and we felt like we were family by the end of the transaction.
I will share this positive experience with friends and family. I look forward to working with Josh and Aaron for future business.
Jake Reiner
I recently bought a Porsche Macan from Hoffman and it was an incredible experience. Aaron Tinnell was the salesman who helped me out, and he was amazing. The attention to detail and knowledge that Aaron had far surpassed any expectations I had. Aaron knew every in and out of the car, including some interesting history facts. Besides his vast knowledge Aaron was very nice, and pleasurable to interact with. He tried his hardest to accommodate my wants and needs and helped me achieve those. Aaron was by far the best salesman I interacted with throughout my car search, and next time I need a new car I will definitely go to him. I recommend his services and Hoffman Porsche highly.
Jim Tagg
If you want a great car buying experience, you must see Karl Werner at Hoffman Porsche. I have had the pleasure of buying my last two cars from Karl. He took the time to listen to what I was looking for and helped me get them. Karl is a wonderful person who along with Josh made this experience seamless. Thank you Karl and Josh for making my car buying experience a great pleasure.
Jessica Warren
I had the pleasure of purchasing a second vehicle from Hoffman Porsche. Both times I have purchased a vehicle, Edward Hahn made my experience far more than memorable. Edward made me feel as though I was a member of his own family. His professionalism, care and love for his work truly shines through him. I will never purchase another vehicle from any other dealership or salesman. Thank you Edward!!!
-Jessica W.
Elizabeth M
I recently purchased a new Porsche from Hoffman and my entire experience could not have been better thanks to Karl Werner! Karl went to great lengths to ensure I was completely satisfied with my vehicle and option choices; his knowledge and years of experience with the Porsche brand is very impressive. He is professional, courteous, kind, and genuinely sincere in his approach to finding the perfect Porsche for his customers. I can see why he has so many repeat customers; I know I will be one! The small details made me take notice as well. As an example, Karl scrubbed clean the license plate I was transferring before he put it on my new Porsche. Again, a small detail, but just one more thing that Karl did to make certain my experience was a great one. He also was sure to introduce me to the Hoffman Porsche team and like Karl they were all a pleasure to meet - very welcoming and helpful.
michael panarello
Was in the market to buy a Porsche, found a beautiful car at Hoffman Porsche, unfortunately just wasn't the right color for me. The salesman I was working with ArronTinnell was great, a true professional! Very knowledgeable and never felt pressured. In the end I found the right car elsewhere, but would not hesitate to buy my next Porsche at Hoffman!
Graham Webb
Great experience - was able to get me in on the same day for changjng summer tires to winter, changing oil and wipers before the snow hit! Had loaner set up and work performed during the afternoon so I could pick it up after work on the same day. Ethan and Lou continue to support with great communication and service from the shop
kevin macpherson
dealings with Josh were easy, congenial and very professional. communication was A+ at all times. transaction was smooth and enjoyable. Josh went extra for me with last minute service on the new purchase. tremendously appreciated.
Karl is a wealth of Porsche knowledge. he conveys detail and history in a most interesting fashion. extremely pleasant and courteous.
a joy to work with both of these gentleman.
Lou and Ethan from service are without peer. always responsive, accommodating with scheduling.
A+ purchase experience.
Addy Salazar
When I walked in to Hoffman Porsche, Edward Hahn greeted my family and I with such a kind and caring spirit. At the time we were shopping around other types of car dealers but once I met Edward, I knew I would not have to look anymore! I can gladly say Edward and the Hoffman team presented me with an amazing deal for my beautiful 2016 Cayenne. Thank you Edward and the Hoffman Team for doing a fantastic job in locating the Porsche of my dreams.
Robert Bradbury DMD
I've just picked up my fourth Porsche in 25 years and had the best experience yet. Karl Werner, a soft spoken senior sales ambassador with the Hoffman Group, took the time to help me configure a car a couple of months ago- and when I decided to defer my decision to buy- graciously offered his services when I was ready ...without any sales pressure. I was recently - in to the dealership for service for my other car and caught up with him - a smile, handshake , and a "when you're ready Bob" ..I called him a couple of days ago to look at a vehicle very similar to my build that was a loaner but a fantastic price. Needless to say I'm writing this review and loving my new car......Thanks Karl
Heidi Gauvin
Ethan Gombossy was very professional and helpful considering the current state of affairs (COVID-19). He explained what was being done on my vehicle and also provided info on a current recall that needed attention. He offered the waiting room or a chair outside. He wore a mask throughout and even used hand sanitizer on my credit card before handing it back to me. It was a pleasant experience and I will be back for service at Hoffman.
Paul Sanford
So - this is the fourth Cayenne I bought from Karl Werner. I've come back every time because they just do it right the first time. Sales and service is excellent - they focus on value not just price. You get what you pay for - expect to be treated fairly and with respect. The product is outstanding and the dealership lives up to the Porsche reputation.
Cheryl Rioual
My husband and i were choosing his mid life crisis car. We went to a jeep dealer and were ignored. We left and i let him visit Hoffmann Porsche. I had a schedule and told him the time limit. Karl Werner was our customer specialist. He was a charming man with a wealth of knowledge. Best car buying experiences ever.
Fernando Almenas
I recently got my Macan S at Hoffman Porsche. The complete process was a joy, from the test drive, the treatment, the enthusiasm, everything... was just great! Aaron Tinnell helped me build the perfect car for me and his excitement is contagious! I have never experienced such a superb treatment when purchasing a car. None of that snobbish treatment you get at other high end car dealers. If you're in the market for a Porsche, look no further!
C4scabman
It's not just the cars, it's the people. That is the Porsche Club of America's motto and the folks at Hoffman embody that sentiment. Hoffman is very supportive of the club and always strive to make your sales or service experience excellent. I thank them for all they do especially Fred in Service and Mike in Parts. Keep it up guys, the community appreciates it (and you).
Glenn Genest
I just picked up my 2017 Macan S in volcano gray from Hoffman Porsche, and it is AWESOME. Edward Hahn at Hoffman Porsche guided me through every step of the ordering and delivery process, making terrific recommendations along the way to ensure I purchased the absolute best car for me. Josh and Drew were also instrumental in making sure the process went smoothly. I highly recommend Hoffman Porsche, in particular Edward Hahn, for your next Porsche vehicle purchase!!
Marc Saegaert
There is good reason Hoffman Porsche consistently receives 5 stars. I had a very difficult to diagnose issue with my Boxster S and the service team never gave up on it, never recommended a repair that didn't need to be done, and stuck with it until it was resolved. Ethan carried the ball for most of the game, Lou contributed heartily and provided support if Ethan wasn't immediately available and Fred, as service manager, was obviously involved in trying to solve the puzzle. Understand I can't say enough about the skills that the technicians brought to the effort, with a special shout out to 'Sully.' Perhaps the highest compliment I can give to the entire team is this: They're car guys. You gotta love that and you won't regret placing your Porsche in their capable hands.
Marc Schnitzer
Best new car dealership experience ever! Kept me totally informed, no surprises, and car was delivered in excellent condition. Very thorough orientation with new car. Will definitely return for my next vehicle purchase.
GHULAM AZHAR
I have been Hoffman Porsche since last 3 years. The customer service is great especially the Service manager Ethan is so good he will always make you feel like a family member. Great people with great service.
Dr Suman De
WITHOUT ANY DOUBT, with Edward Hahn and Hoffman Porsche - this was the most pleasurable car buying experience i had . Edward is extremely knowledgeable and a true professional and made the whole car buying process as easy as can be. Edward is fantastic and always there to help with every silly questions, even if it be. I will highly recommend Edward Hahn and Hoffman Porsche for business.
John Camp
I just purchased a new 2014 Porsche Turbo S and Ric Nanni was my salesman. He did a great job and was more than fair with the deal I got and I am so happy with my new supercar.... Also, all the other staff and management did an excellent job. it was nice to go in and do the deal in one day with top shelf dealership personnel....
Catrine Tudor-Locke
Once again the guys at Hoffman did a great job. This was the more comprehensive 40K service so a bit more $$ but it was a little less then they quoted and also got a major warranty job done at the same time. My wife was really hoping we'd get a 911 as the loaner car (high hopes!!) but getting a loaner at no charge is awesome and at least it was still a Porsche!
Gerald Locke
Jordan Lynn
My family has experienced the most pleasant and unusual treatment from Ethan in your Porsche service department in over 60 years of owning cars. We did not purchase our 2008 Porsche Cayenne from Hoffman but after being extremely disappointed by the Wallingford group where we leased it new and then purchased the car thru them, turned to Hoffman for help. After some issues had developed that we thought should be under warranty, were informed that the car had not been certified and the extended warranty did not apply. We then contacted Porsche N/A, who referred us to Hoffman. Ethan did not promise that the warranty issue would belatedly be solved but somehow got it approved which saved us about $1800. Our
future service and next purchase will certainly be from Hoffman, whatever the brand.
Corey Kononchuk
I was in the process of privately selling my 911, and the prospective buyer requested a DME report which is essentially an in-depth scan of the car's fault memory and other vital information. It essentially can only be obtained at a Porsche dealer, so I contacted Hoffman's service department about getting it done. Speaking to Ethan Gombossy, he informed me that it was quick, free and easy, and encouraged me to come down any time to have it done. I was able to obtain the report in short order and he helped me decipher it as well. This was a huge help to me; I sold the 911 yesterday because I had all the supporting information that the car was in good health. I know where I'm going with my next Porsche now! Thanks Ethan!
allison fresher
My experience with Hoffman Porsche was outstanding; my salesperson, Aaron, was very knowledgeable about the vehicle and very responsive to my inquiries. I am more than happy that I made the decision to move forward with a Porsche!
Autumn Calhoun
My husband and I have had well over 30 car buying experiences and Hoffman Porsche proved to be by far the best experience, hands down. Overall service, attention to detail, pricing, financing, all the way around. We now have a beautiful Porsche Panamera! Terrific job by the team - Edward Hahn, Drew White and Josh Dworman. You will be our first and only stop for future purchases! - Autumn & Ko
Denver Dave
I am very happy with the 2010 Mercedes Benz S550 that I purchased from Hoffman Porsche. I live all the way in Denver, Colorado and found this beautiful, well-maintained car by searching Google. Edward (the salesman) was very professional, personable, and took great care in making sure I received the vehicle delivered to my front door! Love it!
Lee Burrus
This is my fourth Porsche that I have brought from Hoffman. Excellent Service. Just purchased a 2018 Panamera. Great vehicle only one issue. No one has been able to program the garage door opener to the car. Very flustering.
Desmond Ebanks
Ethan and the service team are fantastic. My vehicle was a couple hundred miles out of warranty when a very expensive repair was needed. Ethan managed to get Porsche to cover 90% of the cost anyway. He really understands how to take care of a customer. The sales team, however, seems to lack the same attention to customer service and the reason I withheld the 5th star. While my vehicle was in the shop, I stopped by on Sat morning to retrieve a few items from it. When I arrived, they were all in an office having a meeting. Several of them turned around and acknowledged seeing me but did not come out to see what I needed. After wandering around the showroom for 10 minutes, the sales manager came out to say someone would be right with me and left. Another 10 minutes or so went by without anyone else coming out. The sales manager returned and when he saw I was still waiting asked what I needed. I told him and he took me down to the shop, lowered the lift and got the things I wanted from my car. He apologized for the complete lack of response from his sales team. Given my excellent experience each and every time with the service department it was extremely disappointing to be treated as though I did not matter in the least by the sales team.
Kevin Mcclarin
As a kid My dream was to own a Porsche 911. Hoffman porsche team made my dream come true. Josh Dworman was courteous, friendly, and very helpful. Overall minimal stress of what is a usually stressful endeavor. He worked very hard to reach a final deal which I really appreciated. Josh also introduced me too Karl Werner a gentleman from Germany with a lot of experience. Karl was knowledgeable and so involved in the process during the purchase and in follow-up. I also meet Ethan Gombossy Porsche service consultant which also was able to answer all of my questions. I highly recommend this dealership and definitely ask for Josh or Karl when you are shopping for your next Porsche. Thank you guys and see you on my next purchase.
Ruchi Dua
Hoffman Porsche was very professional from beginning to the end of sale. Sarah is a rock ⭐️. She made us comfortable in showing the inventory, explaining the features of the car and gave us time to make our decision. I would definitely recommend others to buy a car from Hoffman.
Laura Sales
My husband and I stopped in at Hoffman Porsche on Saturday and went home with our 6th Porsche. Karl Werner was the gentleman who helped us and I have to say what a true gentleman in every sense of the word. He spent so much time with us going over everything, not once did I feel rushed to make a decision. He is extremely knowledgeable about the car we were looking at and took us for an awesome test drive. Karl is a wonderful person who along with Josh made this experience seamless. When the time comes for #7 we will be going back to Karl. Thank you to Karl and the wonderful team at Hoffman Porsche for a great experience.
M
I have been buying Porsches from Karl Werner at Hoffman for years. Karl is a Porsche expert and a true gentleman. The entire Hoffman Porsche team provides an exceptional ownership experience - honest, fair, and consistently going above and beyond expectations. I drive a long way, past other dealerships, to work with Karl and Hoffman. Great cars and great people.
Aaron Santoro
I dealt with Rick Nanni at Hoffman, who was referred by a co-worker who had purchased 2 cars previously. I found Rick to be extremely knowledgeable of not only his own product but competing products I was considering. I left that day having purchased my first Porsche, a Cayman. What impressed me most was his periodic follow-up after delivery. Needless to say, I love my Cayman and plan to upgrade with Hoffman/Rick within the next year.
Bill Griffin
Excellent experience. Met with a friendly smile and hello from Ethan. Immediately did the required paperwork, arranged for me to be dropped off and i was out in 5 minutes. Porsche detailed my car to make up for inconvenience of having to return for service due to parts. All in all it could not have been a better experience and i felt very satisfied as i drove out of the dealership. Thank you
Molly Knorr
As a long time Hoffman customer, I've been delighted by the Hoffman customer experience for many years. Last week I decided to test drive the Panamera, and thanks to Aaron Tinnell, I have a brand new Panamera 4 Edition in my garage today!! Without hesitation, Aaron addressed every question and concern I threw at him. He was supportive and patient, and most importantly did not pressure me or oversell the car. Every step of the process was painless. Thank you Aaron for being a phenomenal Porsche ambassador and thank you Hoffman for another great car!
JAY REALUBIT
I came here because I had an issue with my Porsche and I'm so glad that I did. ETHAN and his crew saved my life when it came to the headaches and stress. He and KEVIN the mechanic went out of their way to help me ON THE SPOT even when they didn't have to.
The best SERVICE experience I have had in my entire life!!!!
THANK YOU SO MUCH!
Mandeep Rai
Excellent experience, from start to finish (included home delivery). I got a great price for the car of my (wife's) dreams. Karan Singh and Anthony are a great team, I highly recommend working with them for yours
Dr Bola Mooney
Both Lou and Ethan in the service department are professional and friendly. During the Covid-19 pandemic they stayed in contact to ensure my car was serviced when I was ready. Service technicians wore mask and gloves to ensure my safety. Thank you.
Brian Warren
I bought a Cadillac Escalade Platinum through Edward Hahn, who was undoubtedly the most knowledgeable, friendly, honest car salesman I've ever met. He understood my needs as a family man and everything else that a vehicle can represent. This vehicle is a perfect fit at the right price, every where I go I get compliments on it, and it fits my family needs a win win. Got a great warranty and will definitely be a repeat costumer. Honestly I can't say enough about the Hoffman dealership, Edward Hahn, and the whole experience Thank you!
William Evans
We were referred to Aaron Tinnell through a friend and planned on just checking out the Macan for my wife. Aaron got us excited about the quality of Porsche and helped us get exactly what we were looking for and a few days later she was driving it home. Aaron was incredibly knowledgeable and patient going through the car with us a couple of times. It was a great experience and the level of service surpasses other dealerships. We highly recommend Aaron and the purchase of a Porsche!
Ben Doyle
Would give Anthony and the manager Karen more stars if possible. Put down a deposit well in advance of the time of delivery (2 years!). Needles to say, my 911 allocation arrived and is now in production. GL to anybody looking to buy during the Covid supply crunch. Stop by Hoffaman to see what they can get you too!
William Pastuszak
I cannot say enough superlatives about Hoffman Porsche. I have had a number of Mercedes and BMWs over the years (19 including SL and M cars...I go back a bit having had British TR4s and Austin-Healey 3000s as my first cars), but it was not until I went to Hoffman Porsche a decade ago that I came to really appreciate true excellence in sales and service with a premium auto mark. Seven Hoffman Porsches later I find it quite easy to say that the Sales, Service and Parts staff are outstanding people extremely friendly, courteous and thoughtful. They really go out of their way to be helpful in every way they can being creative in providing services well beyond expectations. Special kudos to Ethan Gombossy and Lou Haddad, the greatest fellows I have every encountered in role of Service Advisor. I could write pages about how they have transformed a number of disastrous personal automotive misadventures into miraculous reversals of fortune. Kudos to genial Josh Dworman as well, the most sincere, thoughtful and capable Sales Manager I could ever imagine. He has always seen my needs were fulfilled and more so. Not to slight the others I have to say all of the staff at Hoffman Porsche that I have had occasion to meet, however incidentally, are the most friendly and helpful automotive people I have encountered.
Michael Herlihy
The entire experience was outstanding, as is the vehicle. One year ago I took delivery of a 2015 Targa. Edward Hahn was, without doubt, the most informed, helpful and enthusiastic automotive sales person I've ever dealt with. Even one year after purchase, Edward called on my "Porsche Anniversary" to check in and see how my experience was going. I feel as good about the vehicle and dealership today as I did the day I took it home. Ethan Gombossy, the service guru, has always been extremely helpful with Porsches I've owned in the past and continues to roll out the red carpet when anything is needed. Keep up the great work!
Michael Rioual
Just a regular guy here. I had visited on several Sundays and loved the brand. Being a working stiff I figured get a jeep. The experience showed a lack of interest on their part. My wife was antsy after the wait. So I drove into porsche with an angry wife. 1 hour time line, 45 minutes it's mine. All on trust I never viewed it prepped. Since then I am impressed daily. After a lifetime working in quality I saw how it works well. Mr. Karl Werner you are Mr. Porsche to me. Fast very fast.
Andrew Au
Karl Werner, Josh Dworman, and the rest of the team at Hoffman Porsche were an absolute pleasure to deal with during my recent purchase of a CPO'd vehicle. As an out-of-state buyer, there was quite a bit of coordination and trust required to complete the deal. Because of their clear communication, organization, and commitment to customer service, everything went off without a hitch. I walked away with a great deal on a great car and am happy to have a relationship with Hoffman Porsche.
Harold Schwartz
We just purchased a Macan S and had a terrific experience. Aaron Tinnell, our sales person was professional, courteous, endlessly patient and just an all around nice man to deal with. He is unbelievably knowledgable about the car and a great teacher. Our multiple test drives were long and lots of fun. Josh Dworman, the sales manager was also very helpful and a pleasure to deal with. In fact, everyone we met at Hoffman Porsche was a pleasure. While we hope to get many years with the Macan, we would be happy to return to purchase another Porsche at Hoffman.
Donn York
I just bought a car from Hoffman Porsche. It was, by a large margin, the best new car buying experience of my life. Edward and Josh treated me fairly and with respect every step of the way. There were no surprises, just a great car at a great price. They made it well worth it to fly from Chicago to Hartford and drive my car back home. While that may be a bit far for an oil change, it was more than worth it to purchase my dream car. :) It began when they met me at the airport and ended when they topped off the tank before I left and wished me Bon Voyage. What more can you ask for?
Hudson Atkinson
Can't give Hoffman Porsche and my sales rep Aaron Tinnell enough stars!! Outstanding experience from the second I stepped in and still continuing. Went into Hoffman. I explained to Aaron that I was looking for a CPO Porsche and told him my budget. I understood that I might have to wait a while because of what I was looking for. But Aaron found a mint 2009 Porsche Boxster within a day and gave me first chance at it. Throughout the process, Aaron handled all the paperwork for my loan, license, and registration. He delivered the car in mint condition with brand new tires and service already done for me. I also want to give a thank you to the finance manager at Hoffman Audi who handled all the paperwork. Process was easy, clear, and no high-pressure to add a host of options. I will definitely return to Hoffman for my future service visits (and my future Porsches). Once again thank you Aaron for all of your help!
Lynnette Piombo
I have been in the market for a sports car for some time now, and I have got to say that I had a wonderful experience with the sales team here. Ric my salesperson was terrific to work with and was extremely knowledgeable and patient with all my questions. I absolutely can recommend this dealership to anyone in the market for a Porsche!
N T
Ethan is a pethera of knowledge and has always provided a five star experience at each visit. The whole staff is trustworthy, willing to answer questions and thoroughly inspect any of my car concerns. Been my go to for over a decade now. Thanks to the whole Hoffman team.
Valerie Anton
Ric was fantastic at Hoffman Porsche. He was very knowledgeable, helpful, friendly, and professional. He provided me with all of the information to answer my questions. He also made sure to let me know he would be available any time for additional questions. Excellent service and care from Ric at Hoffman Porsche!
Anna Mastroianni
Aaron T assisted me with order and delivery or my 2016 Macan. He was very knowledgeable and helpful throughout the entire process and ensured that the car I ordered was exactly what I wanted. I’m very satisfied with the car and his service. I would highly recommend Aaron’s help for anyone looking to purchase a Porsche in the Hartford area. Thanks a lot!
Brent Hoo
Thank you Edward Hahn for helping me get into my first Porsche. As you can imagine, purchasing a vehicle on the other side of the country is a bit concerning.
From the way that Edward handled our transaction, from the first call to the day I received my vehicle off the delivery truck, everything went as planned. In fact, the car arrived 3 days earlier than anticipated - as expected, as described, and as promised. Edward was extremely knowledgeable about the Porsche vehicle line and understands the consumer.
Edward was very available, answering all my questions (and there were lots from a first time P-Car owner), and always got back to me quickly with updates and information.
I told my wife that this "won't be the last Porsche I buy", and my hope is that I can replicate this experience the next time.
Thanks again to Hoffman, and Edward.
Allen Cohn
Had a 50,000 service and a complete break job on my car on Jan 30. Car runs more smoothly than before and breaks work great. Service team was excellent, and my car was cleaned when I picked it up.
Very happy with the service team for their great work.
Alfred Schmeer
A wonderful experience with Hoffman Porsche and their highly experienced salesman Ric Nanni. His thorough knowledge of each model is impressive. He made my visit very enjoyable.
Dragon M
Rick Nanni provided the best follow-up of any automobile salesman I have ever worked with, and I've been buying cars a great many decades. He was candid about the 911 turbo I purchased, very responsive and helpful. Considering I purchased the car from the left coast and he had to arrange to ship it, the total experience getting the car was a pleasure.
R Proctor
Great service experience! Needed a fuel pump replaced as part of recall and waited while it was performed. Booked appointment online and arrived next day. The wanting area is very comfortable with WIFi, TV, lounge chairs, coffee and snacks. Work was performed quickly and I was on my way in a freshly washed car with with complimentary snack.and water. Thank you for awesome service!
Mike Giannamore
Ethan (Service) and Aaron (sales) have been tremendous. Couldn’t be happier with the attentive staff. My car is surely not the most extravagant Porsche they have sold, but they all make me feel like it is, and that is very much appreciated.
David Ortiz
Bought a Panamera from Rob Latorraca and Karl Werner, the service was impeccable, great deal and smooth transaction. If you are buying from another state, these guys make it really easy to do so, thank you very much Mr. Latorraca and Hoffman Porsche. Will definitely be doing business again in the future.
ed dematta
Got my first Porsche at Hoffman, and props to my sales rep Aaron Tinell and Josh Dworman for working out a great deal and making my first Porsche purchase a fun experience..Aaron is very knowledgable about Porsches and pretty much went over maybe every feature of the car. Had too much fun during the test drive that we literally ran out of gas and had to be bailed out by Josh with a fresh can of petrol in the middle of Glastonbury :). All in all its a pleasure doing business with the Hoffman team.
Dave Smith
I went in for an oil change and had a wonderful experience. Ethan was great to deal over there. He went well beyond what one would expect. I appreciate the knowledge and advice he was able to offer me about vehicle mods.
I will certainly be doing more business there in the future!
Dave Casarano
Absolutely the best dealership that you can do business with. They are passionate about the Porsche brand and are always there to answer questions. Aaron is the best salesman you can meet as he has sold me two cars in one year!!!! Hoffman Porsche is the best!!!
Maria de noronha
Worked with Edward Hahn it was an amazing experience. Edward is very passionate about Porsche a true gentlemen, we arrived at 5:45 pm and by 6:30pm we had a closed deal on a 2018 Porsche Macan. Great customer service. strongly suggest you to see Edward if your looking to purchase.
Victoria Chenard
From vehicle selection to financing to delivery, Hoffman Porsche dealership gave us a smooth, hassle free purchase experience. Josh Dowrman the manager is friendly, fair and extremely professional. He expertly guided us through the long array of options for our Porsche Macan S. He provided thorough explanations when we needed it, and wise advice when we asked for it. He made the entire process enjoyable. Aaron Tinnell is an expert at delivery, very customer focused, knowledgeable, friendly, communicative, respectful and flexible. Aaron Tinnell did an excellent job communicating with us throughout the entire delivery process and did a great job with orientation. Aaron checked back with us on multiple occasions to ensure we were happy with our purchase.. A shout out to Drew White who expertly took us through the paperwork process in a matter of minutes. We can't say enough about these guys. We highly recommend working with them.
Carrol Iseley
Aaron Tinnell is amazing!
I recently moved back to the US after many years. Aaron spent a lot of time explaining and helping me choose the features in my new Macan GTS. Then he worked very hard to arrange for a rental car at a reduced rate for me to use while my car was being built. Meanwhile I moved to Florida.
When my car arrived, Aaron spent two hours on the phone explaining how everything worked and helping me arrange all the settings. He even ensured I had the special "Helping Sea Turtles Survive" license plate I wanted.
I know Aaron and Hoffman Porsche will be there for me should I need anything else. What customer service!
Shoegoddess
I've been going to have my car repaired and serviced at the East Hartford location for the past two years and they are absolutely amazing. Ethan explained in detail what the problem was and had my car repaired to perfection in record time. The best quality is their honesty.
Mike Herlihy
Just bought my second Porsche from Edward Hahn...a spectacular Panamera Turbo! His knowledge of the vehicle and enthusiasm for the brand make the buying experience superior to every other dealership. From the test drive to negotiation to delivery, Edward handled every step with professionalism and ease.
Wookyung Kim
Ethan did a great job to resolve a drive train issue of my wife's Macan. He carefully listened to my problem and quickly diagnosed the symptom based on his long time career as a service manager as well as a car lover. It took only five minutes until he searched world wide inventory for the required part and schduled my next visit. Everything was perfect and on time. I dealt with other Porsche dealers nearby my place. (At least as for the service department), this dealership, and ethan, is the second to none.
Ronald Weiss
I have a 99 Boxster. The airbag light was on and it wasn't clear what the problem was. The service folks spent considerable time trying for the least expensive fix but ended up having to replace a costly part. They provided a loaner for several days while they fixed the problem. Throughout, they kept me informed and were extremely courteous and helpful.
Stephen Kittredge
I generally don't post reviews on much but feel this car purchasing experience deserves the highest of praise. When I walked in the door, there wasn't one person in the building that didn't greet me with a smile which automatically put me at ease . As I reached the sales department I wan't sure what to expect. Josh was terrific and then he put me in the hands of Edward Hahn. Ed listened to me ramble on for a bit and seemed to know exactly what I was looking for. I felt so comfortable speaking with him ( with no pressure I must add ), that I knew if I was going to buy a car it was going to be from him and that I wouldn't have to, nor want to shop around at other dealerships. Yes, he did put me in the right vehicle and I couldn't be happier. I will be a long term customer moving forward to say the least. Thanks to the Hoffman team with special praise to Ed, Josh, Ethan and Lou..... Cheers!
Mark M
Awesome place to buy a car. I just picked up a new Taycan and loving it. I dealt with Madison and Karan. Both knew the car inside and out. They made the buying experience easy. They also managed to give me a fair deal, unlike other dealers I was shopping at.
Lynn
Lou and Ethan are very easy to work with when scheduling an appointment. They do everything in a timely fashion and have a loaner vehicle for me when requested. Continuous excellence service every time I go.
Rosina Milano
We purchased our second car from Hoffman Porsche. Edward has been absolutely fantastic!!! It was the best experience of our life!! I highly recommend Hoffman Porsche and working with Edward!!
Jen Runkle
Five star all the way! This dealership is very professional, knowledgeable and values their customers. Recently I purchased a 911 from Ethan and he is top notch in both service and sales.
Taj Monjardo
All good Ethan Gombossy is the man! Takes great care of me every time. Keeps me updated on the status of my car and even texts me photos! Can’t beat Hoffman Porsche for service!
Maine Coon
Lou Haddad, Ethan Gombassy and the Service Technicians Team at Hoffman Porsche Service Dept epitomize “Quality Service at its BEST.” Their professionalism, communication with customers, knowledge & especially treatment to my vehicle was exceptional. It's always a pleasure to be treated so well, but especially to my “older” Porsche!!
deborah luongo
New to the Porsche driving experience ! Thank you Rick Nanni for being patient with me while I took longer than usual time to make my decision to purchase Porsche Macan. Rick listened to all my questions and was very responsive. 5 stars are not enough stars to rate Rick's knowledge about Porsche. Thank you for being so caring. Rick's caring and understanding made me a Porsche owner for a very longtime!
Mark R
The team at Hoffman Porsche was professional at every turn. I am pleased with their service and responsiveness to my needs. I enjoyed working with them in a non pressure environment
Miguel 911
I want to thank Ric Nanni from Hoffman Porsche for selling me a beautiful Gt3. Ric is not only a Certified Global Ambassador he is a true experience enthusiast that knows the product. Ethan Gombossy and Lou Haddad always doing a excellent job on the service side, Louise Forti used car manger and Robert Shined from parts department and the Hoffman Porsche team thank you all for the continuous excellent experience.
Laurence Goldstein
Earlier today I took delivery of a new Porsche Macan Turbo. Aaron and Josh made the process stressless and actually enjoyable. The car is amazing and was perfectly prepped.
We have purchased many Audi's including an R8 from the Hoffman Auto Group. Central Connecticut is fortunate to have these folks selling and servicing our high end vehicles.
Alex Tampa
I had a fantastic experience at Hoffman Porsche. They were very transparent, and fulfilled all their promises. Ric Nanni is a great asset, and extremely knowledgeable. I would definitely recommend Hoffman Porsche.
Jeffrey Boal
Great experience from the Hoffman service team! They were totally professional and buttoned up in identifying solutions that would allow my 911 to shine again. Bravo to Evan and his service team.
Jerry Greider
Was unhappy with the wearing of the leather drives seat in my Boxster. Talked to Lou Haddad when getting an oil change. Lou contacted porsche and had them replace the leather seat as a goodwill gesture. Seat took a while to get in but Lou get me informed of the status. When the seat came in he scheduled an appointment right away. Lou set me up with a loaner and even gave me a free oil change. I have worked with Lou for the last 2 years and he is the most professional and knowledgeable service adviser I have ever worked with and goes well beyond for his customers. Thanks Lou.
Karin Gravina
Very good experience at Hoffman Porsche. Ric and Josh are great to deal with. Have used the service department for years Ethan and Lou finally got together on a purchase.
Beverley Ricci
Aaron Tinnell gives car salesmen a good name. Recently bought a Porsche Macan from him and the experience was seamless. Aaron was knowledgeable, respectful and went above and beyond. I would most definitely deal with him and the dealership again.
Gavin Binzer
I cannot have been more pleased with the experience I received at Hoffman Porsche. I had been considering a purchase and stopped in over the course of a few months to test drive a couple of cars. Aaron Tinnel was fantastic to deal with in terms of answering questions and returning calls – but most importantly, he was patient and didn't push. When I finally landed on a vehicle, I brought my wife to the dealership to drive it as well (sort of an insanity check). To my surprise she confirmed my delusions and whole-heartedly approved the purchase. So much so that by the end of our day with Aaron she too walked out with a new 2016 Porsche. The entire team was terrific, and still continue to be months after we wrote them a check. If you are in the market for a Porsche, do yourself a favor and talk with Aaron.
Seth Grimm
First time service visit at Hoffman Porsche for a recall. I received excellent service from start to finish from my service advisor Ethan, as well as the service department and parts department! I will be back to Hoffman in the future.
Christian Miclette
I was fascinated with acquiring a great Porsche... So many to choose from...
So many dealers and iterations.
When I happened on Hoffman Porsche and Aaron Tinnell, my expectations were exceeded from the inception. Please ask for Aaron for the absolute BEST in a Porsche in New England.
I
Scott Taylor
Best people, best cars, best prices. They also support the CVR which is the biggest bonus in my eyes. Love these guys. Lou and Ethan will try and match any price you have on parts. They want your business they don't want your money. Come by and give them a check out. Absolutely the best people.
Jim Merrick
Lou Haddad is a pleasure to deal with at Hoffman Porsche and Ethan was kind enough to give me a 718 Cayman loaner when my ride was delayed. The work was done on time and the cleaning detail was better than expected. Thank you!
Skip Starks
Fred Stone, Lou Haddad & Ethan Gombossy make the entire Porsche experience even more special. Service is top-of-the-line and I can't thank these guys, along with Robert Shinder in Parts Dept, and everyone at Hoffman Porsche enough for professional, couretous and expert service. Highly recommend visiting Hoffman Porsche!!!
Kim Kellogg
Had a GREAT experience with Hoffman Porsche this month purchasing a sassy and beautiful Macan. Our positive experience was enhanced by the talented, entertaining and highly attentive Aaron Tinnell in the sales department. We especially loved seeing our friend, Paul’s, from the CT Valley Porsche Club, colorful Porsche artwork hanging in the showroom. We are grateful to Hoffman for generously sponsoring the PCA CVR Autocross Driver’s Championship. As members of Porsche Club of America, it’s great fun to have a local event and sponsorship! THANK YOU
Joe Topor
These guys know what Porsche Enthusiasts want. My experience has been in the Service & Parts dept. and everyone walks the talk. They spend the time with me & help me out on my vintage 911 even though I am not going up to the showroom to look at something new for the garage.
Mikhail Livshits
This was by far the best car buying experience i ever had. Huge thanks to Edward Hahn who made it enjoyable, his professionalism helped us to understand all the options and his attention to our priorities helped to guide us to decide which options make sense for us. Edward has made the whole experience exciting and memorable.
Jim Regan
I recently purchase a 2012 Carrera S from Hoffman Porsche. From my first phone call to Aaron Tinnell to delivery of the car it was a very pleasurable experience. Aaron showed how knowledgable he was on every question I had about the vehicle. He folled up several times to make sure I was happy with the vehicle. I know where i'm going for my next car.
Craig Foisie
Just purchased a Macan from Ron Palladino - from start to finish it was a great experience - he listened to me and got me in a car I love at a good price. Was never pushy and was very knowledgeable. Would definitely come back!
Ken Osowski
I bought a brand new 2014 Porsche Carrera Cabriolet from Hoffman Porsche. What happened prior to delivery really showed the professionalism these guys embody and how well they treat their customers.
6 months previous to taking delivery of my new Porsche I custom ordered a Boxster S from Ed Hahn and Josh Dworman . Hey, if you buy a Porsche you are a car guy and thats me for sure, putting myself through a lot of agonizing, analytical decision making :) They advised me on options and colors as if they were buying the car themselves. Of course I spent endless hours with the Porsche on-line configurator.
The Boxster finally arrived at the dealership and was ready for delivery, except for one thing, I was considering switching from the Boxster I painstakingly ordered to a 911 that was in stock!! Why? Well I had owned a 911 Carrera Targa years before and wanted to make sure I was making the right choice with the Boxster. I called Ed with this dilemma and he said no problem without hesitation, and promised that both cars would be ready for me to drive and compare whenever it was convenient for me to come down from Boston.
I showed up at the dealership and they were parked right next to each other up front. Edward and I took them both out for a test drive and had a blast, resulting in me picking the 911, and re-negotiating a great deal on the spot. This shows to what extent these guys go to to make their customers feel as good as possible about the car they take home. They really do provide a great customer experience that goes beyond exceptional! I highly recommend buying a Porsche from Hoffman!
Santino Ferrucci
Ric, Josh, Karl, Ed, Aaron, Ethan and the rest of the crew are all super professional! They treat everyone like family and its always a pleaser to be up there! Thank you for a awesome experience, I look forward to buying lots of cars from you guys!
Robert Pawloski
Recently purchased Porsche Macon from Hoffman Porsche, East Hartford, Ct. 5 star experience from a group of dedicated professionals. Working with Karan Singh, Brand Ambassador, Ethan Gombossy, Senior Service Consultant and Drew White, Business Manager was truly a first class experience.
Randall Risinger
Karl Werner was wonderful to work with. His passion for the Porsche brand is undeniable, and his knowledge about all aspects of these vehicles is unmatched. The Macan GTS is some car! He has made me a "Porsche guy" for life. Can't say enough about him and the experience at Hoffman. Thanks Karl!
Marty Smith
Edward Hahn is the ultimate professional. I personally will only buy my vehicles from him. We refer him to all our customers at Turnpike Motors AutoBody who need to buy a vehicle because we know that he will give them the best experience possible. I just bought my 12th vehicle from Hoffman.. a 2013 Audi A4 for my son. Edward made the whole process as smooth as possible. At Turnpike we only surround ourselves with the best and Edward certainly fits in that category.
IzzyNorriz 2008
I am not a Porsche girl. I wish I was. Finances prevented my Porsche dream. I received an inheritance via an aunt who made my dreams come true. My salesman, Edward was not only courteous and chivalrous, but understanding of the fact that I would certainly not be a reoccurring client but someone who was a one time dream seeker. I received treatment comparable to a queen and despite my financial deficit, I was treated accordingly . I was so happy with Edward as well as Hoffman Porsche and If I were to be so fortunate as to be able to afford another Porsche, there is no one else I would rather go to,,,,,, Edward and Hofman!!!!! You are the best! Ive never dealt with anyone with more class! Thank you
Dan Soltesz
I bought my Porsche Panamera S from Hoffman Porsche and I couldn't be happier with both the car and the exceptional service that was provided to me. Car had low miles and was in as new condition. I will definitely keep this dealership in mind for my next car purchase!
Mary H
I bought a Macan 6 months ago and every day it is a thrill to drive. Thanks to Edward for making the experience so personal. He is the best at building a Macan and I took all his advice and am glad I did. What also makes Edward stand out is how he welcomed my three college kids and worked with them to build my car. How genuine he was with my kids made me realize besides knowing everything about a Porsche, he truly wants to make his clients as happy driving their Porsche as he is driving his own Porsche.
Bryan Halter
I just bought a BMW 328d x-drive from Edward, great guy and went the extra mile to get it certified through their BMW dealer ship. Between Hoffman Porche and Hoffman BMW/Watertown BMW we were able to work together to get a deal done that made sense for everyone involved. Great job guys!
Ian Lakeman
The service team were extremely polite and friendly so no issues on that front. The issue with my car was only partially explained in terms of route cause. I did a follow up mail but to date a response has been very slow. There’s also a disappointment that a car with a brand equity like Porsche can have road noise issues at only 12,000 miles
Andrew Bialock
Aaron really helped me out! Got me out of a lease I was severely upside down on and got me into an excellent vehicle. Kudo's to Hoffman Porsche and the whole staff! They really take care of there customers.
Dave Lotreck
Ethan and the crew at Hoffman Porsche were very helpful, friendly and professional. I will certainly continue to go to Hoffman whenever a need arises. Keep up the good work.
Dave Martino
Why buy an Audi S7 from a Porsche dealer? Well, for starters, Aaron Tinnell, Josh Dworman and the Team really help customers get what they want. I'm a finicky, picky, sometimes pain in the A$$ customer. Takes patience and perseverance, without being a pushy car sales guy to get me to buy. Those guys are awesome at Hoffman, including Adrian Hester from Audi who patiently helped me get my PhD in Audi Tech so I could actually drive the thing home without calling them for assistance.
A+++++
Albert Weihl
We walked in on a Tuesday and met Karl Werner and then drove out the next day with a new Cayman. Everything was handled very efficiently including arrangements to ship the car to my Colorado home.Superlative service at every level from sales to delivery.
Tony Ouimet
The service department at Hoffman has been one of the best experiences I have had with a car dealership. Ethan and Lou are always there to answer any questions with regard to service or setting up a scheduled visit.
Lutz Goesser
Great Dealership. Just bought my 2nd car from them thanks to my excellent experience
dealing with Edward Hahn and Josh Dworman. Edward loves Porsches. He took
care of every little detail as promised and on time. Most of all it was real fun dealing with him.
He even got me into a wonderful GT4.
Christopher Colby
The crew over at Porsche Hoffman are the best. Brought in my 1999 boxster 139,000 miles, she is running unbelievable since the tech discovered what the issue was. Sounds and drives like I just got her.
thank you to the service departmetn at Hoffman
Kailash Krishnaswamy
I was in for a regular service of my vehicle over a year ago (2015) when I got introduced to Aaron. He took me out on a test drive in the Macan and I told him I might be in the market next year (2016). A year later he called me and asked if I was still interested. 2 weeks later, I drove out with a Blue Macan S.
Aaron is a very attentive sales associate and I definitely recommend him for an efficient and a well- balanced purchase experience. I don't see myself going to any other dealer for sales or service.
James Angelico
Wanted to see Porsche SUV & Edward Hahn made purchasing experience simply divine. Explained operating Cayenne to me inside & out, definitely would recommend Hoffman Porsche.
Dylan Dubuc
I bought my Cayenne in Boston but live in Western MA so Hoffman Porsche was the closest dealership to me. Service advisor Ethan was a pleasure to work with and they had my vehicle finished in just two days.
mike manashirov
wow coming from New Jersey for a few hour ride not knowing what to expect I was extremely pleased with everyones customer service down there! Sarah was my sales lady that sold me a Porsche Macan gts. outstanding service by also her team head of service Ethan and general manager Joshua. Zero scams or gimmicks everything went as planned and out of all of the years I have dealt with dealerships and making vehicle purchases they by far made it the easiest and best experience.
Angela Pace
Brought my car in for 20,000 mile update. Lou Haddad was very professional and acommendating. This is my first Porsche but won’t be my last. Love the car and the service provided by Hoffman Porsche.
Tara Carlos
Loved dealing with our salesman, Karl! He is extremely knowledgeable about Porsche and made me feel so comfortable driving away in my new Cayenne. If you are thinking about buying a Porsche, definitely stop by and ask for Karl!!!
Wolfgang Knierim
First off, I am a very critical person, I was searching for a used Porsche and dreaded buying one from a dealership. A particular model showed up at Hoffman that I was interested in so I gave a call and expected the worse. Quite the opposite, Ed Hahn was who I talked to and he answered all my questions with great knowledge and accuracy. He quickly returned additional information that I was seeking.
I flew to Hartford to look at the car and was picked up at the airport by Ed himself. The car was exactly as advertised. I asked to have a few minor issues to be corrected on the car, and they were with no hassle. One week later the car was delivered to my doorstep after Ed was able to pull a few strings with a local transporter.
Mark DelMonte
First time here bringing my pre-owned 991 911 Carrerra S in for a quick service. The staff was incredibly down to earth and friendly. They took the car right in, fixed my minor issue and did a recall service I wasn't even aware of, lightning fast!! It's such a relief knowing that they are here for me and all my future needs with my car.
Lea Mola
Karl Werner the consummate Prosche professional. So totally and thoroughly knowledgeable in all things Porsche. Karl greeted me with a warm smile and a firm handshake upon my arrival at Hoffman Porsche. I have recently been all over the sate of Connecticut shopping/driving all makes and models of smaller SUVs. As a woman who loves autos and driving, I know Karl, out of all of the sales people met, treated me with the utmost repect and dignity, without be condescending.
The dealership was spotless and as sleek as the vehicles they sell without being sterile. Before going for a test drive, Karl pointed out all of the nuances between the models of Macan to make me a more informed consumer. He also introduced me to the other sales guys, business manager, and finance manager. Karl even introduced me to one of the service techs who would be taking care of any issues that may arise if I decide to purchase the Macan.
We then sat in the vehicle for a good amount of time for Karl to explain all of the bells, whistles, and buttons, to make sure I was comfortable in the driver's seat before heading out. I adjusted the seat, mirrors, steering wheel, safety belt and we were off. Wow! What a ride. So comfortable (and I have herniated L3, L4, L5 discs), quiet, and responsive. I felt as if I were in a cacoon with a huge sun roof! Karl directed me down small back streets, city roads, and the highway, to really get a serious feel for this automobile.
Needless to say the Porsche Macan sold itself, and is my new ride. I know this is the best car I have ever driven. But, I am so happy that Karl Werner is the one who greeted me at the door of the Hoffman Porsche dealership. He will be my salesman for Porsche vehicles for many years to come, I am sure. And I would highly recommend his services to anyone looking to learn all things Porsche. Lea Mola
RyanCCnayR
I've had both of my vehicles serviced at Hoffman over the past few years, and have always been pleased with their service. They have always provided a new and clean loaner vehicle.
gehrBehr1
Hoffman Porsche is probably the best dealership I've ever dealt with. Ethan Gombossy is such a nice and professional service advisor, he could teach a corse on customer service .
Daniel Thomas
Ethan from service helped me out today with a visual inspection of a 2016 911 GTS.
He was very thorough, knowledgeable, and respectful, and had a great attitude.
I think this is above and beyond for someone he has not met, but to do a favor.
Many thanks Ethan for a job well done.
C Anon
Karl was great to work with. He was very passionate and knowledgeable about the cars. He was immediately responsive to all requests I had and was willing to adjust communication and schedules around my needs. Very happy to work with Karl.
ForthRight Cape
I’m compelled to share with you my experience with Hoffman Porsche.
I physically live in Springfield, Ma.
I’ve have had my 911 Porsche,
serviced at Fathers & Sons between two or three occasions!
I must say the difference between professionalism, starting from walking into a business & to how a customer is treated is like Day and Night.
Needless to say & despite the (30)min- (30 )mile ride to your location, I do it and readily!
When I enter Hoffmann Porsche a smile is imitated just by walking in, one of the key ingredients is Ethan & Lou,
who are outstanding people & if I were to build a team, I’d clone these two!
Consistently I’m made to feel that I truly matter when it comes to my car & degree of comfort that whatever problem you had
Mr. Capers, we can promise that you won’t have it when you leave!
Since retiring from the US Military after (25)Years of active service and currently working as a Counselor
with at risk & fatherless children with The Springfield Ma School system,
I know Good Quality People when I see them and without a doubt
Hoffman Porsche Has it!!!
Thanks and I’ll be seeing you guys consistently in the future!
PS: Just picked my car up yesterday, had to get it ready for my (40)th HS Reunion!
Thanks to your Super Service dept & heavyweight Auto detailing outfit, “Rocco Detailing”
I’ll be a sure winner, this weekend!
Thanks Guys!!
SFC Derrick A. Capers (RET.) MEd Dual Diagnosis.
Still Serving!
Hank Barnette
AARON TINNELL was FANTASTIC to work with! Bought a super high-end car for my wife and Aaron was professional, knowledgable, informative, helpful and available throughout the entire purchase and delivery process! Aaron shipped her beautiful, new car to SC and picked up her trade for delivery back to CT. The whole process was effortless. White glove service from start to finish! Thank you so much!
HIGHLY RECOMMEND HOFFMAN PORSCHE!! ASK FOR AARON!!!!
Marc DiLieto
My wife and I recently purchased a CPO 911 Carerra S from Ric Nanni. We love the car and Ric made the process seamless. I would definitely recommend both Hoffman and Ric to anyone looking for a new or CPO Porsche. --Marc DiLieto
Ethan Griswold
My wife loves the new Porsche (so do I) Aaron did an excellent job, top-notch customer service and no pushy sales. 2 1/2 hours after I walked in I was driving away in our new Macan. Thanks!
Dr Sandra Scantling
Have been a customer at Hoffman for decades and the service is beyond compare. Ethan Gombassy the service department head of Porsche always aims to please and inspires confidence.
Patricia Foran
Anthony at Hoffman Porsche could not have been more accommodating throughout the test drive and purchase experience. I would not think of going elsewhere. I absolutely love my Macan S!
Michael Keller
Hoffman Porsche is far more than just a dealership... they are a team of true enthusiasts who are extremely knowledgable and passionate about the brand. Ric Nanni exemplifies these traits to the highest level. He is always a pleasure to work with and has provided great insight on past Porsche purchases. I look forward to purchasing my next Porsche from Ric, whether it be a Cayenne or GT3! Moreover, Ric is backed by a superb team with Josh Dworman (GM) and Ethan Gombossy/Lou Haddad (Service Experts). The trifecta!
Shirley Moravsky
BEST IN CLASS SERVICE ! You need to look no where else if you are looking for quality and an exceptional customer experience. Lou & Ethan are very professional, efficient, and courteous. Special thanks to Corey, Roland and Ethan. Truly appreciate your attention to detail and taking the time to go over everything with me.
Walter Koziol
Josh and Aaron were great to work with. From sales to delivery they were professional, curtious and gave 100% effort. I would recommend to anyone interested in a Porsche to to visit them.
Richard Bouvier
Lou & Ethan were kind and conscientious at my last service visit. Everything was looked after in a timely fashion. They are a BIG part of the reason why I’ve been a loyal customer since 2011!
Brett Clark
Hoffman completed my 40,000 miles service.
Very happy with the service and takes care of customer’s concerns. They even dropped off my car at my workplace after completion.
79porsche911sc
Thanks Ed and Ethan for an awesome buying experience! Your dealership is amazing to buy, service, and support the best cars in the world! Remember when you're ready to purchase, it's not just the cars it's the people!
zeflar corp
Greatest Porsche Dealership in the World. They not only make you feel like a million bucks. But they aervice your vehicle like a million bucks. I dont care where you are from if you own a porsche and want the full expirience. You have to go to Hoffman Porsche of Hartford. Ethan and Lou and the service department are the best.
Viking Electric
Every time I bring my vehicles to Hoffman Porsche I am never disappointed. Great attitudes and they go above and beyond. I would recommend them to everyone.
Ian Moxey
Fantastic experience. From start to finish Karl made me feel comfortable and treated me like family, could not have asked for a better salesman. I came from out of state and everything was easy and enjoyable. This is the place to go if you're looking for the best service and fair prices.
Craig Kennedy
Hoffman Porsche is Fantastic! Ed Hahn makes buying a Porsche (almost) as much fun as driving one. Professional, reliable and sincere, Hoffman Porsche is highly recommended.
Brian Batista (Brian B)
I had a great experience with Aaron at Hoffman Porsche! Aaron was very knowledgable and passionate about Porsche and was patient while I was making my decision. I highly recommend Aaron and the team at Hoffman Porsche.
Esquire 612
The guys at Hoffmann are terrific. They worked with me for over a year to find the right 911. Arron and Josh worked hard to get the deal done while making me feel comfortable throughout the process. I love the car! Thanks guys!
CARP
Lou Haddad and Ethan Gombossy are always helpful, very professional, knowledgeable and go the extra mile to help in every way they can.
They have made owning a Porsche a real pleasure just by the peace of mind they create, and because there is no problem that they don't have a solution for.
Hank Schmitz
Service at Hoffman Porsche is everything you would expect from a premier car company/dealership. They are polite, efficient and knowledgeable.
Kristin Harpie
Absolutely amazing. Ethan went above and beyond. I was stressed and he made everything ok again. Best in the biz. Always attentive and makes he experience of the highest level of customer service .
Roberto Berrios
My need for service has been met successfully. I was treated respectfully and also with so much care. I was very excited when my vehicle was returned to me in a working condition. Thank you Ethan and Lou. You guys rock..
John Peeples
I just relocated to the area 2 months ago, service was great and my 2011 911 rides great once again. Communications from Lou Haddad was great. I'm glad to have a great dealer for my favorite toy.
Daniel De Jesus
Hoffman Porsche makes it very easy to schedule an appointment. The staff is great Ethan and Lou always available to answer any questions you might have.
Cecelia Hosley
Aaron is amazing and helped me find the car of my dreams, not just an excellent salesman but also a great great guy! So incredible to get my car and make a new friend!!
John DeCaro
Ethan my service advisor and the whole crew at Hoffman Porsche really go out of their way to take care of what you need. I know my 911 is in good hands here.
Richard Hieber
Great service. Fixed transfer box in 3 hours which was only short time longer than estimated. Shifting smooth now.
Lou and Ethan were very helpful and pleasant!!
Michael Jordan
Picked up my 6th Porsche today from Karl Werner-outstanding service and as always Karl was wonderful and made the experience terrific! A true professional in all aspects of the job! Thank you!!
Evan Taback
Aaron and Josh give a whole different level of customer service and will do whatever it take to go above and beyond to make everything perfect. Hoffman is lucky to have such assets to their brand!
Hiroyoshi Takata
Lou Haddad is always very courteous and honest what needs to be done for the vehicle I bring in for service.
I am very happy about Hoffman Porsche and it’s staff.
Sharon C
Our salesman, Karl, was wonderful. Knew what I wanted and delivered again! Service and satisfaction are his goals and, as always, I am very pleased. Lou, in the service department, is superb as well. I wouldn’t go anywhere else!
Jacob Freedman
Great dealership.
Bought tons of Porsche product from them.
The only complaint I have is the showroom is really small. Only 3 cars max can probably fit in there.
Purist J.
Bought few Porsche From Ric Nanni @ Hoffman. by far the best buying experience. honest dealer is hard to find nowadays. won't go anywhere but them!
Jesse Peterson
I was very pleased with my recent service at Hoffman Porsche in East Hartford, CT. The entire process from scheduling to driving off the lot was error free and professional.
These guys know their stuff when it come to Porsche automobiles!
David Langone
Excellent service! Exceeded my expectations! I appreciate the knowledge and expertise at this dealership. Lou in the service department is friendly and intelligent, really knows everything about my Porsche!
Robert Warshaw
As always, my recent experience with Ethan Gombossy @Hoffman Porsche was first class service. I wouldn't take my Porsche anywhere else for service. Truly exceptional!
J W (golfwig)
Truly excellent service. I was out of state, driving home from NYC and experienced a flat. Service department took me in, changed my tire on the spot and was on my way. Really caring dealership.
steven kelmar
Porche Service Team is exceptional. They go the extra mile every time. And the quality of the work can't be beat. They always do everything they can to ensure you are satisfied!! And the nicest people to work with.
Patrick Telman
Looking for just the right car for my needs. Worked with Ric Nanni, He provided excellent guidance toward proper vehicle. Extremely knowledgable on the brand. Wouldn't buy from anyone else now.
Ed B.
Great experience having some service done on the Cayman. The Hoffman Porsche service department is professional, courteous, and knowledgeable.
G C
While I stand by my review regarding the great in-person service, getting someone there to pick up the phone when you call is a coin-toss. I've also been disconnected during call transfers on more than one occasion.
Mary Himelstein
From shopping, to ordering, to delivery, Madison at Hoffman Porsche provided a seamless and detail oriented experience. It was a pleasure.
Susan Pease
I had recently purchased a Porsche Cayman I needed some additional questions answered. Sarah help me and she was great. Excellent service at Porsche Hoffman.
Sondra Beit
Service Department is extremely competent! They are on the ball and always a pleasure to deal with. Ethan Gambossy is tops! Goes above and beyond to assist customers.
Marc Sussman
Lou Haddad and all the Hoffman staff did a great job and I received my car back looking and driving like. brand new. Many thanks, Marc
Drew W
If you own a Porsche and want it tuned , modified or upgraded you need to see Lou Haddad and the team at Hoffman Porsche Hartford ct. They are the best and will get you dialed in perfect.
Steve Scott
Great, friendly service even on a day that all at Hoffman will remember: long term employee passed away the evening before. Even with heavy hearts, the team still managed to give excellent service.
Dok
Had an oil change. Several days later the warning light came on showing low wiper washer fluid. Aren’t they supposed to check the car and the level of fluids, etc when they do an oil change? They do it at jiffy lube.
tony mascia
Ric Nanni is the consumate professional and knows his stuff on porsche from the old cars to the new cars. He demonstrated the new 911 Turbo S to.me and i was not only impressed by his level of knowledge but his ability to drive and demonstrate the performance of the car. I have visited other dealers before but honestly and you always get people that dont know what they are selling nor how to demonstrate it, if you want the true "experience" then ric is your man.
Tony M.
matthew smith
Very happy with my experience and especially working aith Ethan in service. Would highly recommend Hoffman for your Porsche needs.
Benjamin Rothschild
The process of getting my Macan with Ron was well organized and enjoyable. He answered all the question I had and helped me review a multitude of options.
Rick Sales
Excellent customer service. Second to none. Highly recommend them. Louis and Ethan at the service department are exceptional. I could not be more appreciative to Karl as well.
thank you
Laurel Towsend
Lou was so accommodating and courteous today when I was on a road trip, and my 2015 Macan was down a quart of oil. He got me in the shop to put in the oil, and I was back on my way in no time. Thank you very, very much!!
Kevin Carney
Prompt , excellent service and always what is reviewed is performed. The advice is always excellent and nothing unnecessary is recommended. A group that I can trust when I deal with Ethan (or Lou).
Aditya Darbar
Awesome customer service. Followed up regularly and gave accurate estimate and warranty information. Thank you again for setting up the courtesy car so quick.
Eric S.
Service dept of Hoffman porsche is excellent
Very geared to customer service and experience.
Will continue buying cars here just for the amazing service dept and advisors
Victor dos Santos
Service was great and reasonably priced. They gave me a ride to work and picked me up. Ethan Gombossy and the whole Hoffman crew are the best!
Irving Weisselberger
From beginning to end the process went smoothly! Great team all around, looking forward to doing future deals with the Hoffman Team
Michael Grissinger
Picked up my new 2014 Carerra S on Saturday. Aaron was great- very professional, no drama. Overall, a great buying experience
Kim Richards
My first visit for service was terrific! My car was ready on time. I was able to work with the free WiFi Hoffman provided.
John Cafasso
Ric Nanni was tremendous in making recommendations on the 911's and finding the perfect car for me. Their team was excellent throughout the entire process.
Greg
Great experience in service! Ethan and Lou were very helpful with a problem I was having with my Carrera 4S. Highly recommended!
Jose Pabon
I just want to say my experience with the men that work there was alsome the service department never had no one at any other dealership explained to me about my car Peter blew me away with the experience an knowledge he haves about Porsche explained to me about safety things an how to maintain my car he's the right man to ask any questions about porches I want to thank everyone there for there housepetaily thank you again
Nicole Haggerty
Was able to schedule an appointment to fix my window switch within 3 days. Fixed it while I waited. Very pleasant experience overall.
Eric Shapiro
Lou from service was top notch. Got me in to service and in a loaner same day. Car was efficiently repaired and back on the road. Would not hesitate one second to bring it back. Eric
Harriet DeVerry
Always a great and professional experience having our Cayenne serviced. I get in and out quickly and they drop me off and pick me up in downtown Hartford on time
Alan Levin
This is the third Porsche we bought from Hoffman.I always think the sales experience should be easier but all in all I am happy with the car and the experience
John McDermott
The service department is great. Ethan and Lou are always welcoming and professional which always creates a comfortable environment which I appreciate.
vizonxz
Love my Macan GTS. The leasing process was flawless and my service guy, Lou, always makes sure everything is perfect.
kyle callender
This place is top notch! The customer service is impeccable and the staff was very accommodating. Big thanks to Lou who assisted me and was very patient! While I was waiting, he even gave up his lunch break to have small talk with me.
Tad Sendzimir
Karl Werner did a great job with me! I'm very grateful for his patience, knowledge and kindness. Many thanks!
Tad Sendzimir
Sheri Wilson
The dealer was very accommodating by getting me a loaner vehicle for the time my car was being worked on and they updated me on the progress along the way.
Michael Chambers Jr.
What a wonderful experience. Buying the car from Rick and the white glove treatment from Lou in service. I can’t say enough good things about this place.
David Micciulla
Excellent Customer Experience from Sales, Service and Admin in allowing me to get this car delivered in 24 hours. No hassle and they live up to their word
Dan Olsen
Very happy with the overall experience at Hoffman Porsche and with the service to my vehicle and will be using them for all my service needs.
Jacquelyn Croft
A delightful experience purchasing my Macan. Our salesman was considerate and informative.
Tim Beckwith
Always great service. Hoffman takes the customer service experience seriously. Everyone is always very helpful and more than accommodating.
Stanislaw Jankowski
Aaron was outstanding throughout the entire process. He truly goes tje extra miles. Kudos to Hoffman.
Alexander Farkash
Great service and nice GT3
Manny Allegue
Excellent dealership. The people and service are great! I am a repeat customer because of the brand and the wonderful experience at this dealership.
George Coleman
I met with Ric Nanni at Hoffman Porsche. He answered all my questions concerning the new models coming out. I hope to make a purchase in the new year.
Dorothy S
BEST EXPERIENCE EVER! Out of state purchase was easier than previous in state purchases! Seamless and pleasant. Most specifically Karl, he’s the best
Kim Pignone
I love this dealership. Every person is kind and knowledgeable . Always leave knowing my car has been treated by professionals.
Alicia Giacco
i just wish to express my sincere thanks to Lou and Ethan for the wonderful service is saving us thousands of dollars for a costly repair.
what they did was far and above anything i ever expected. thanks
Robert Martin
Hoffman and Aaron were great. Loved doing business with them and am 100% happy!
Michelle C
I was very impressed with Karl Werner's helpfulness and patience with me. Thank you sooo much Hoffman Porsche! I would highly recommend!
jesus guadalupe
I met with Ric Nanni and he is a total professional. He’s my guy when I’m buying my Porsche. Then hit 5 stars
Dr. Shari Roguski
We had our summer tires changed to snow's. They did a great job and it didn't take long!
ty,
Shari
Karen Fitzgerald
Truly the best service experience consistently. Ethan and the team make getting your car serviced a pleasure.
Kim Hecht
Lou Haddad is the best! So helpful and accommodating. I highly recommend Hoffman Porsche!
Dave Annelli
The service department goes out of there way to get your car repaired quickly so you can be driving it & enjoying the car. Excellent service department!!!!! Dave
George Z
Great buying experience from a very knowledgeable staff and excellent service department. This is my second car from them. Great all around.
Gerard Edgard
great experience, unpretentious, very helpful staff, if you need the ultimate salesman without all the pressure, ask for Aaron.
Ruby Valentina
Karl was very knowledgeable and professional answering all of my questions. He was patient and courteous as I was thinking about what to do. Thank you for the fantastic service!
Kelly Horan
Ethan, Lou and the team did a great job as always! Really excellent customer service! Thank you.
Cesar Munoz
Lou and Ethan are always courteous and accommodating. Great customer service with professional ethics .
Joe M (TN378406)
I use them to order my parts and Mike does an excellent job! I highly recommend the parts department there
Ambra Fantino
Good experience and mostly I appreciate two things: a) the car washed and b) the courtesy car for half day.
Eric Lamont Ford
Eathen is my guy, he’s honest and trustworthy and oh forgot to add … he’s a cool as dude!
Alexandra Frisbie
Ethan is the most helpful, professional, accommodating service manager I’ve ever had a chance to work with!
Hari Vedere
Was there for 30 k miles service of my 2016 Cayenne
Very well taken care by service advisor ETHAN!
Eric Kohli
Lou and Ethan are 1st class service advisors...never an issue and always a pleasure to deal with...
Naveed Tahir
Very easy to setup an appointment, all of my issues were corrected perfectly the first time.
John Longo
There's truly no better service you can find anywhere. Incredible knowledge, skill, honesty, and professionalism from the time you walk in to the time you leave. Fantastic experience!
Manish Gupta
Considering the complexity of the deal, the dealership did an admirable job getting the deal right. They did go above and beyond.
Mark Osmolski
Team did a great job on service but also maintaining an environment of Social distancing.
Marla Byrnes
thanks for the great experience, Aaron! buying my new car was an absolute pleasure!
Sylvia Perdikis
Great service experience! Quick drop off, service and pick up. Pleasant all the way around. Great Team!
Rocco Orlando
Just picked up my new Macan - Karl Werner made everything easy from start to finish.
Great experience
Robert Fodor
Great service by Ron
Mark Edwards
Took care of all issues quickly and precisely
Car was clean and ready on time loaner was fun
Thanks Lou
victor schmidt
Lou is the man!! I have known him for a long time. He always helps me out when I'm in a pinch.
Bonnie Gray
My experience with Hoffman Porsche has been the best so far!
Jay Putterman
Easy appointment. Easy drop off and pick up. All work done as expected. Lou is terrific
Steve Adams
Had a new key made...Ethan and everyone there was so helpful and service was the best!
Gene Feigel
Friendly and professional as usual. I have an older Boxster and get treated as if I had a new 911 Turbo.
D Steier
As always, Ethan was very accommodating and the service went off without a hitch
Austin Lydon
I had a great experience. I was greeted warmly, kept informed during the visit and everything was thoroughly explained.
Anthony Bogue
Top notch, best customer service around. Best place for a Porsche enthusiast for sales and service.
ellen solomon
Hoffman ALWAYS come through for me. I’ve never worked with a dealership this knowledgeable and helpful.
Thanks Ethan!
Danny
Great service. All starts with Ethan and Lou. Can’t say enough about how knowledgeable and honest they are.
John Goracy
The service here is excellent every time. Ethan knows everything about these cars!
Scott C.
Ethan and team did a great job on my car, as always
Sean Rodgers
I love Porsches, and this dealership has a great inventory
Pengy25
Great service as always. Extremely courteous & knowledgeable. They were a pleasure to deal with
Tom Vicevich
Best place around to buy a car. I've purchased 4 from them now.
Cooper Clark
Ethan and Lou are the best. Second Porsche I've brought to them.
Richard Bello
What a great group of people! They go above and beyond what you would expect from a dealer. Thanks
Stephen Schoffstall
Lou was friendly, fast and accommodating. Oil change was painless.
Carmine Cannizzaro
Sales department was great. Aaron and Louis were excellent.
Richard Edwards
Very helpful. Gave us a loaner car. Would highly recommend.
Michael Squadrille
Very courteous, efficient & prompt and well equipped to deal with the current health situation.
Curtis Perry
Even though we purchased a used, non-Porsche vehicle, still got top-notch treatment. Thanks again.
Tony Cusano
The service was prompt and courteous. Who had ad made my service visit. All work was done.
Mike Caro
The porsche people Know what they are doing
they do not take advantage
5 stars, excellent service manager and very good technicians
Greg Ziomek
Aaron built the car or our dreams, super knowledgeable and just as excited as we were.
Steve Goldenberg
Excellent knowledgeable service department. I've been pleased over the years.
Sankar Niranjan
Excellent customer service.
Everything was done as scheduled and the staff were extremely courteous.
Annalise Cottone
These guys are the best! They do everything to make sure you are satisfied!
Art Zieky
Always quick getting me in for service, professional, and fixed correctly, the first time.
Rod Steier
Only needed an oil change. Lou and Ethan are great to deal with
Norman Cavanagh
Ethan makes the service experience seamless and even enjoyable
Anita Perazzola
Nice people. Made every effort to be helpful. I'd recommend them.
Kevin Kearney
Excellent knowledge,advice and great feedback on status - Ethan is outstanding
Laurie L. Gonzales
Super service...super dealership...super people! Carl, Josh and Ethan are just awesome!
Les Warn
Excellant service all the way around. Again .
Ethan is "the man "
David Marks
Excellent service; easy to schedule delivered on time and done perfectly.