Reviews of Luther Family Buick GMC. (Car Dealer) in Fargo (North Dakota).

Luther Family Buick GMC

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Car dealer

Buick dealer

3202 36th St S, Fargo, ND 58104, United States

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Information of Luther Family Buick GMC, Car dealer in Fargo (North Dakota)

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Reviews of Luther Family Buick GMC

Tyson Willis

I've purchased two vehicles from Luther and I've had great experiences both times. In and out in under two hours. No haggling or bickering back and forth. I have spent the better part of a day at other dealerships. Never again. Great crew and easy to work with.

Wendy Cowan

They did a great job coloring matching and painting my mustang!

Erika Olsen

We had a fantastic experience purchasing a car at Luther Buick. This was the least stressful car purchase I’ve had. We worked with Evan, who was helpful, friendly, and made sure we left with the car we needed. The dealership went out of their way to work with us on our trade in, and was upfront and honest with costs. From start to finish the entire process took just four hours. We noticed a few chips in the windshield when we got home, and they are even fixing those for free as part of the purchase. I would definitely purchase from Luther again in the future!

Brian Mosley

Best car buying experience I have ever had in 20+ years of buying new vehicles. Great price and no haggling. Plus, I didn't leave the dealer feeling like I got taken to the cleaners. Very easy doing business with them. I'm sure I will be shopping with them again.

Byron Klebe

Asst Service Mgr McDonald was very helpful. I needed to leave for a funeral out of state and did not want to go over my suggested mileage for an oil change. I was able to get me in early in the morning on short notice. This accommodating gesture was very much appreciated!

Brad Paulson

On May 10th of 2022, your dealership sold me a 2014 Chevy that kept trowing a misfire engine code the day i bought it. Your Sales Manager, last name Wiest, cleared the code and said it was due to water on the coil. I had an out of town business trip that I took the truck on and by the time I returned to Fargo, I had already put on enough mileage that expired my limited warranty. Come to find out it was the MAF sensor and the #4 plug and wire which ended up costing me outta pocket to the tune of about $400.00. In the future, the only salesman I would allow to sell me a car in the future would be Thane Solberg as I know he would not allow for this to happen. I hope that now IA m posting to GOOGLE that I was given the runaround after returning from my business trip and getting nothing accomplished through your dealship, that maybe you will stand behind my warranty and at a minimum reimburse the money out of pocket and also fix this issue for good. If you get into the truck over 3500 RPM's, it continues to throw codes..... please contact me as your dealership has my contact information from my purchase of the vehicle. As stated, I hope you will fix the issue, or my next NEW vehicle purchase will be from a better reputable dealership! I also didn't receive my service vouchers nor my car wash card.

Traci Thoreson

I truly appreciated the full transparency of the sale with no haggle dealing. When you go to Luther Family Buick GMC you get great service and quality vehicles!

Bob Roth

Than was an awesome salesman. No pressure to buy. Great selection of brand new cars. Luther was great to drive through in shop with the cold temperatures we didn't have to get out of our vehicle to see the prices and know what vehicles were in my price range. One of very few major car lots in the FM area that does so. I don't want to jump in and out of my care to scan a QR code to see the price of the car. Quick processing of paperwork by Tony. Would definitely return for another purchase. Evonne & Bob

Danny Brodersen

The whole team that I worked was great. Andrew Gorby was my salesman and he was like an orchestra leader, he made sure that everything was handled and the transition from beginning to end went smooth and quick, including having options put on my pickup the same day which was important considering the distance I had to travel. I apologize for not remember everyones name but the trade-in guy and finance guy where equally great to go above and beyond to get this all done in 1 day. Simply amazing service.

larry anderson

Sometimes buying a new vehicle can be stressful. I had a pleasant experience purchasing my new pickup from Luther. Sean, my salesman was cordial and patient. Made the purchase quick and simple.

jrothert44

It was a great car buying experience. Samantha was amazing and helped tremendously both before and after the sale. It was a very comfortable buying experience and I really felt like I was being cared for the whole way through the process.

DeVerne Augustus

Andy was very helpful. We started the process online, talked one time with Andy, told him what our wishes were, he went to work for us and even found some extra incentives that made our deal one we couldn’t pass up. At the dealership Andy took us through all the details of the truck and helped us set up our various accounts. We walked away happy customers

John Erickson

Sean was great to deal with and had a good knowledge of the vehicle we were interested in. I felt good about the whole process and was never pressured at any point. And unlike Gateway, no hidden fees. Highly recommend!

Joseph Braun

Andrew G was very specific and intentional about the process and finding a truck. He gave continual updates thorough out the entire time and we were extremely satisfied with his service. I would highly recommend him to anybody looking for an experience that is not like your traditional sales/pushy attitude that can come from other dealerships.

Shandi

The sales rep Samantha was the best to work with! She was knowledgeable and very patient during the entire process! From picking the car out to driving it out, it was a great experience. And the customer service afterwards was excellent too!

Becki Harstad

I highly recommend Luther Family GMC if you are in the market for a new or used car. Everyone is very helpful, very polite, a salesperson will be with you within a minute of walking in the door. The showroom is big and bright, very clean, with a nice waiting area for when you are having your vehicle serviced. Our salesperson was very knowledgeable, answered all our questions, gave us all the information we needed. We were very happy with our experience at Luther Family GMC, and will definitely go back there if we purchase another vehicle in the future.

Sheron Handsen

Salesperson was pleasant, but I don't think he was very experienced. He seemed rather nervous. I had made an appointment for 1 pm Monday to pick up my suv. The suv was not cleaned. (The appointment set up on Thursday.) I was very disappointed in that. I left 2 messages for finance and never got a call back. I wanted to know what I needed to bring with me. I live 2 hours away. I didn't even get asked how much money I was going to put down for my purchase. I feel I was entitled to a return phone call and a clean suv. I did get 200.00 taken off the price. They did offer to deliver the suv cleaned the next day, but I didn't feel confident that they would be able to get that done. In short, I don't think I will go back there to purchase a vehicle. I will say everyone was pleasant and courteous. The building was clean and nice.

Andrew Dewald

Besides the warranty waiting game paul was very nice. The only problem was when I got the car back one of the left driver air vents wasn't even clipped back in properly. Along with that the dash wasn't even fully placed back in with 2 clips not fully pushed in. Then I found another clip on the front dash passenger side that was completely bent out of place and near breaking off entirely.

brewsterisking

I was originally told my recall repair would take 20-30 minutes. After an hour I had to text and ask. Oddly enough it was just getting finished. I have a feeling it had been done in the time allotted but the communication had failed in letting me know when it was done.

Gee A

Very satisfied with the level of service I received. Sales rep was easy to work with and reach. The financial department offered competitive rates for financing my vehicle.

Jonathan Vance

Great experience, everything was covered very well. Will definitely consider Luther Family Buick GMC again in the future. Also, the upgrades that have taken place in the service shop are pretty sweet!

Joyce Trebesch

The staff is extremely helpful without being pushy. Once I found the vehicle I wanted they kept me updated on the progress of the arrival. Once the vehicle arrived they notified me right away and set up a time to pick up the vehicle. All staff was very friendly. I highly recommend Luther Family Buick in Fargo ND

Wayne Wermager

In ahead of schedule, tremendous and complete work, excellent/quality customer service. Loved the Christmas Apple Cider, hot chocolate, and Peanut Butter Cookie! Merry Christmas and All the very best in 2023

taylor

Salesman could have had some more in-depth knowledge about the vehicle itself. Other than that was very helpful throughout the entire process as well as addressing some issues after the sale. Would buy from Luther again.

Waynett Malheim-Klemetson

Rod Tyson, Jordan Bredell and Mark Carlson made my pickup buying experience extremely simple. Jordan was terrific with explaining all of the features of my High Country pickup. Mark was great with the financing piece of the sale. I’m a salesman, so I always enjoy it when we can freely talk without it only being business. Your Team is Spectacular and I will definitely come back and also recommend you to others. Thank You for your Greatness!!!

Wayne Shields

The cleanliness of the dealership and the professionalism of the employees are nothing less than OUTSTANDING!!!! I had the pleasure with dealing with Rob the service advisor and he is always the best at keeping you informed and explaining what was done. 👍🏻👍🏻👍🏻👍🏻👍🏻 …

Peggy Severson

Corey was awesome! No pressure, totally accommodating!! We changed minds and he just went the whole mile to get it done. And the chocolates were a nice touch!! Mark in finance also excellent!

Makin' It Mango Gaming

Sewn was awesome, he didn't pressure me into buying anything I couldn't afford and made the process very easy. He was also very cool about me wanting to test drive different vehicles

Lynette Schmitz

My salesman did a great job. He was able to search and get the Envision equipped with everything I was looking for. Thankyou Rod Tyson!

Todd Yackley

Andrew Gorby did an excellent job of keeping us informed as we were waiting for our car to come in. He appraised us each time its status changed so we knew when it was coming.

J delvo

I didn't have an appointment. Dropped car off before work and they fit it in during the day. Very accommodating and friendly.

Philip Creighton

This is the first new vehicle I've ever purchased, a 2020 GMC Sierra 1500 AT4, and I am exceptionally thankful that I joined the Luther family. From driving up to driving away, the whole experience was pleasant, accommodating, friendly, and gratifying. Their experienced team was completely knowledgeable and informative, and helped me put a positive note on this year. I highly recommend if you're looking for a new vehicle, that you make it a priority to stop in and talk to the Luther team. Ask for Evan, and he can guide you to your next ride that you can appreciate for years to come. Thank you Luther Family!!!

dinocraft

The folks at Luther made buying my truck simple!! Hats off the the friendly staff!!

Kevin Berg

Samantha was great to deal with, there was no pressure and they gave my wife a fair price for our trade. We love our Acadia Denali

Diane D

Dale helped us again pick the vehicle we were looking for. The staff there is wonderful, the facility clean and very nice.

Edward haug

Big thanks to Evan the salesman, but also all the staff that took care of us there. We would like to note, that the Yukon we bought new , came from the factory, with paint blemishes. That should`ve been fixed or buffed before sending to the dealership. GMC needs to up their quality control on inspecting every vehicle that gets sent out to dealerships. Very pleased with Luther Family of Fargo.

Eric heiden

Sean was extremely helpful during the long wait of the last year. Easy to deal with and I highly recommend.

Jason Faulkner

Everyone was friendly polite. They did a great job at keeping me updated on the status of my car while I waited

Kristin Bode

Robin Tollefson is so kind and I always enjoy working with him to get my service scheduled. Brady Huebsch is a master of his art and always does an amazing job of assessing and repairing my terrain. Thanks for being great, Robin and Brady!

Ryan Van Hoecke

Samantha was amazing! She was kind, patient, and helpful! Everyone from the sales team, to the general manager, to the finance guy, were all friendly and professional! Highly recommend them over the ford staff any day!

Julie Blehm

Great customer service. Greeted me by name, apprised me of issues they found with my vehicle

Judy Ernst

Had a pleasant experience with the dealership, The salesman Sean McPhillips was pleasant to talk to, knowledgeable about the vehicles, and not pushy to try and sell the vehicle. The finance Agent Anthony was very good.

Bob Karn

As always Luther and it's staff are true professionals. Andrew Gorby was great to work with and we appreciate all his assistance with getting us .acquainted with our new Terrain, Bob and Alice Karn

Jason Moore

This is the second vehicle I've purchased from Luther Family Buick, and actually the had the same salesperson (Andrew Gorby) for both cars, even though they were years apart. They generally have a good selection of new and used, and they make it quick and easy honestly, from the moment you arrive to the moment you leave, friendly efficient service at a good price. I reccomend them and Andeew r anyone in the market for a new or used car.

Alan Uetz

Dale Amsbaugh was excellent to work with when going through the process of buying a new pickup. No surprises a long the way; overall positive experience.

Roxanne Johnson

Well, considering it has been 40 years since I have purchased vehicle for myself I was very impressed. Corey and Mark were great to work with.

Joe Askew

Sean spent a lot of time with me going over the features which was very good. He was professional and kept me informed of the progress of my vehicle since I ordered it.

Jr Hey

I have serviced my vehicle recently and feel the cost was reasonable. The service team assessment and communication, the work and handling of payment at the end.

Jerome & Mary Miller

I felt very comfortable and they treated me as a friend keeping me well informed as they progressed with my vehicle.

Kristy Erdman

Friendly, timely, and knowledgeable! I also really appreciated the car wash! We will be back.

Ashley Farkas

I visited multiple dealerships the day I purchased my new vehicle and Lisa and all of the staff at Luther Family Buick GMC were absolutely fantastic to work with.

Brad Seivert

Always have a great experience with Luther. From sales to finance. They know me well and what I want as a customer. That means something to me.

sandy nelson

Great Customer Service! Everyone we met at Luther are impressive, “People” individuals. Andrew contacted and directed us to the right people to help with our Internet search for a new vehicle. Rodney is a Genuine salesperson and treated us like family from our beginning inquiry to getting familiar with all of the operational options we needed to know about our new car! He took as much time as we needed to drive away confidently! James gave us an honest, fair, and generous value for our trade in. Tony helped us to decide on the financial options to purchase our Acadia, and was very factual and efficient. He listened to what we wanted and found the best options to “close the deal!” We felt comfortable throughout this entire purchase process! No “high pressure sale pitches” We definitely will recommend Luther Buick GMC to our family and friends! They are a 5 star organization!!

Glenn Comegys

The purchasing process through GMC was long, however, Andrew Gorby and the entire Luther Team did a great job! Thanks Luther GMC!

Dana Dobbs

I came in for 75,000 mile check (oil change, rotate tires, brake flush). I was acknowledged right away. It cost exactly what they said, was done when they said it would be done. I also got a courtesy ride right away and was picked up promptly after they called and said my vehicle was ready. The driver did a good job. When I got back to the dealership, the cashier was quick and efficient. Good job!

Al Nelson

Able to pick out, test drive, and purchase new vehicle in a very informative and efficient manner.

KayLeen Docter

I am disappointed with how long it takes to schedule an oil change and tire rotation. I live an hour and a half away from Fargo and only come in on the days when I have other appointments. Scheduling an appointment for an oil change is always difficult.

Tom Alderson

Very easy and quick. Was able to set my computer up and do some work. Everyone is very friendly.

Jo Mattson

Service was prompt from the moment I parked until I left. I was given a bill and time estimate and both were pretty accurate. Staff was friendly.

Bob Hiles

Ever time I go to luther for service they take care of me and my truck it's a breath of fresh air compared to other dealer ships in the past Thanks

Craig Heupel

Always a pleasure to Go to Luther Buick gmc Robyn In service is the best Did I say the best

Kevin Walz

First time GM owner and everyone there was very helpful. Dave at the quick lube was very knowledgeable and courteous

Jon Pederson

Corey was a great salesmen. Answered all the questions I had. Would recommend them anyone

Marc Turner

We went in with the idea of not necessarily buying on Saturday, but to see what they had. But, in 2 hours we had a car that was exactly what we wanted. Absolutely the best customer service that I've had shopping for a vehicle. Very genuine and interested in us as customers, and most importantly we had a payment in the amount that we were totally fine with. They will be getting our business again, and will recommend them for sure.

Daryl D. Koenig

Robin took good care of me. In and out in two hrs.

jakala00 hello

Robin was wonderful. He kept me informed on what was going on and asked me if I wanted to purchase a key instead of just doing it. I really appreciated that. He was also very helpful with inquiring about my other vehicle to see if the part had come in yet or not.

Davis Shol

I took my vehicle in for an oil/filter change and the 30,000 mile checkup. I was promptly greeted by a young lady and she directed me to the young man at the service desk. I got checked in, and also asked if I should have a transmission flush done on my car. The tech checked my transmission fluid and I was told it was good for now. The tech said to have it done at 60,000 miles. I chose to wait for my car. I had a snack and read my book. My appointment was done within an hour. Always friendly staff, clean waiting area, bathroom, and a variety of snacks, if you so choose. Pam R.

Mindy Johnston

Love Luther! Will forever stay with them for buying and selling cars! Evan was great and Mark was so nice and professional!

Juel Berg

Everything went smooth. Salesperson Samantha and the finance guy were great to work with.

Alice Rendon

I was suppose to drop of my vehicle only to be diagnosed, but they not only diagnosed it but also repaired it the same day within a few hours! Great Job! 👍 …

Laura Bucholz

Robb was very patient and communicated well with me regarding the service and tire work.

ed haug

Very professionally run business I dealt with Evan the salesman and they were really great to deal with and I will do business there again

Ryan Froseth

I showed up a bit early for my appointment,and they got my truck in right away. Gave it a wash when it was done. And I had an expired coupon by a few days, but since I could not get an appointment before the expiration date they still let me use it. Very friendly staff and did not push anything extra to be done.

LuAnn Fluto

Always the best experience at Luther Buick GMC! Very friendly staff! Thanks for the car wash also on the wife's Terrain! It is just like I worked with these people for 25 years!

Barbara Wendt

Just sent post on Luther Ford.....same things apply to service dept. All very friendly and quick and helpful. Did quick job on service checkup and even washed my dirty SUV!!

Debbie S

I was just going to look at cars, but they found me one that I couldn’t pass up! I love my new Buick! Dale was super helpful and patient with me as I kept asking “what’s this for?” He was so knowledgeable with the whole process, glad he helped me! I’d go to him again

Gianna Mavis-Watts

Bought my first “for me” vehicle from Luther & love it. Everyone was so friendly & helpful & truly went above & beyond … & I even came in under budget! Not only am I officially a GM customer, IF I ever trade in my terrain, Luther is the first place I’m going!

John Olson

Andrew at front desk very good. Always appreciate the truck wash

James Caspers

The work is always done correctly and the communication is clear and precise.

Karl Regelstad

I was really impressed with the inventory, customer service, sales, and especially how easily financing went. Zero pressure sales!

Marilyn Nielsen

Andrew Bloomquist handled our appointment very well, he was helpful, pleasant and we appreciate his help very much!

Cindy Kraft

We have had great experience purchasing previous vehicles from Nevin, thats why we return each time. When you get great customer service why go elsewhere?! Nevin makes the whole process effortless, he's very knowledgeable and makes us feel very comfortable through the entire process. Everybody involved in the purchasing process make sure it goes very smoothly! We are very happy customers and will be back for sure!!

Michelle Hedlund

I was so impressed with my entire experience with purchasing my 2022 2500 Sierra HD Denali Jordan & Tony. I think there was one more guy who assisted with my purchase (sorry I know I have it somewhere). From my email to phone calls to picking up my truck. They were professional, helpful, customer focused and so friendly. Truthfully the best experience ever in all my years of purchasing and many dealerships. Thank you Luther family! Not to mention the cleanliness of the dealership too! Even my friends were impressed! I was in and out in record time too! I traveled 3.5 hours! Thank you!!!! And I love my truck! Michelle Hedlund

Michael Ryan

Another outstanding experience with Luther, just got our new 23 Acadia Denali. Dale and everyone at Luther was fantastic as always. Looking forward to starting another series of great oil changes and friendships with Luther.

Kelly Winters

I purchased my very first vehicle from here; I have always leased. All the employees are fantastic, friendly, helpful and have a quick response rate. Dale was my sales guy and he was very attentive to my needs and wants.

Gary Bakke

Had my Yukon in for its’ 15,000 check up! They did a great job (was easy to make an appointment using the GMC App, and when I arrived got right in, and completed the work on-time!

Rhonda K. Grimli

Never bought a car with a warranty on a car dealership carlot before. I must say it was a wonderful experience, and I feel like it was an excellent deal! I absolutely LOVE my new vehicle!! Would definitely recommend and would definitely deal with them again in the future!

Steve Pickle

We came into test drive a used Enclave not intending to buy at this time, in fact we had a bunch of groceries in the back. My wife loved the car and we ended up buying it and the frozen foods were still froze when we got home!!! Corey and the whole staff were wonderful to work with!! There was No pressure to buy but certainly willing to make the buying experience enjoyable!!!!

jean reule

I couldn't get an answer for about how long it would be to fix my car. I was getting worried about 5 since I was going out of town that day. I barely made it back in time to get my car.

Steve Manney

Place was clean and busy. First time getting my Buick serviced. I will go back

Deena

I have been returning customer since 2007 had great experience purchased 3 cars thrue gmc this year 2022 I have ordered 2022 GMC Yukon sales man was great !we had bmw to trade in and this person M,Sundvor gave us estimate when he approached desk he trow papers on desk with rude attitude then he said price we were not happy but still in talking in civilized manner until he said “we are not non profitable charity “my sales man Sean McPhillips at moment was uncomfortable as we looking at ceiling Me Zahid a nd my Wife Deena and my son never ever Experience it such an insult and prejudice our whole life like by this person Sundvor when we came to pick up our order Finance manager Tony was really awesome

Teaira Christen

Andrew Garby was our sales rep and he was so informational and knowledgeable about the vehicles it made it easy to make a decision especially not having a car there to test drive. We also put in an order for a brand new truck with Luther because Andrew’s service was so amazing!!! We had been to numerous lots before visiting Luther and no one else was anywhere near as helpful and friendly as Andrew!

Arshad Khan

I had a fantastic experience. This dealership set everything for me based on a phone call as I live in Minnesota. Samantha was simply fabulous in her knowledge and has great compassion to deal with the potential buyers. She made the vehicle purchasing experience bliss for me. I will highly recommend her. Another great guy to work with is Evan, who helped me in Samantha’s absence. I don't think I will try another dealership if I contemplate purchasing a vehicle in the future.

Dawn Renee

I came to Luther with a TSB reference number needing repair on my truck. It was addressed and all is well.

Harley Mairs

Staff was great help from setting up an appointment to answering any questions about their inventory on hand and completely everything in a timely fashion.

Faron J.

Such pleasant staff! Our Daughter's Encore was dripping a week after an oil-change. They were able to work it in on short notice. Turns out it was just excess oil that settled on a front cradle. It shouldn't have happened, but Robin T. gave us a Free Oil-change coupon for our trouble!! Was a nice gesture. Faron Wyn Jerstad

Cheryl Schmidt

The staff was very attentive. Welcomed me almost immediately. It was my first oil change which they offered for free. They also rotated the tires for no charge and washed my vehicle and vacuumed it out. It did take about 1 hour 45 minutes so be prepared for that which is expected for all of this work. It was neat and clean and the waiting room was nice. There were beverages to drink if needed.

Jeff Ulschmid

We have worked with your dealership several times on car deals and have been very happy with the customer service. They explain everything you need to know about the deal and do an great job in doing the new car features with us.

Casey Langland

Nevin was a huge help and he and the whole team at Luther made purchasing my pickup an enjoyable experience!

dustin rensch

Sales people and managers are not pushy and are very helpful. They don’t make you have to sit around the dealership waiting for hours when you decide to buy a vehicle. Very satisfied and will be back!

Skylar Seckerson

It was a great experience with amazing people to help with anything that you need.

Kjerstin Bakke

We weren’t necessarily in the market for a new car at the moment, but after our vehicle was not worth it to fix we started looking online. We happened upon a vehicle we liked and made an appointment. We met with David, and I truly can’t say enough good things. He made the process enjoyable, no BS and he was extremely personable. We came back the next day to finish paperwork and the finance guy was just as nice. Next time we’re in the market for a vehicle we will be going here!

Brandon Schumacher

Scheduled a tire rotation that was mistakenly scheduled as an oil change. Had the advisor not mentioned something about me needing a tire rotation I have no doubt they would’ve changed the oil instead of rotating my tires. Tire rotation took about an hour and 20 minutes… which seems a bit excessive based on my time of service when I’ve had my tires rotated elsewhere in the past. I will need new tires soon and will most likely be looking elsewhere to purchase those, as I have had a couple bad experiences at Luther over the years now.

Joe Hettwer

Kari got me started and stayed with me until all was done. Spoke with Jim in Parts. He provided pricing on tires. You could tell he cared. Kevin in Service did a fantastic job. He has my continued business. Thank you Kari, Jim and Kevin, you are appreciated!

Kim Forness

Easy to schedule the appointment, great communication up to and through the appointment. They picked up my vehicle at work and dropped it back off so I had no disruption to my work day while my car was getting fixed. Good communication with the scheduler, the concierge, and the service department. They made sure they utilized my discounts and warranties when possible for the lowest cost to me. They washed the vehicle, too! Great service.

Catherine Dronen

We have always been impressed with Luther. Whenever we have traded or purchased, it feels like it takes forever to finalize the sale. Nathan set up an appointment, Samantha gave us all the information we needed and Tony finished the sale. It was painless! We would recommend Luther to anyone 😀 t …

Colin Guare

Evan was super helpful throughout the experience. He helped us get into the exact vehicle we wanted. Very pleased with the purchase.

Tim Richter

The whole experience of buying a vehicle at Luther was great, The sales person answered all of my questions and concerns and everything went smoothly. The only concern I have, is I would like to have an owners manual for the vehicle that I bought!

David Duncan

We worked with Daelyn and she was amazing. Listened very well and got us everything we needed. Highly recommend her and the entire Luther Family Buick GMC team!!!

Tyler Cassity

Luther Family Auto provided the best auto purchasing experience I have ever had. Andrew, David, and Mark went above and beyond my expectations. The transaction was easy and the dealership provided maximum communication and details to meet my needs. Hands down the best auto buying experience I’ve ever had.

Jason Glad

I have to say I’m pretty skeptical of dealerships. I’ve gotten burned way to many times but I saw a car I liked on their lot so I thought I’d try it again. Samantha was very good, didn’t pressure me and actually listened to the things I had to say. The finance guy Mark was very pleasant as well. He didn’t try to push or strong arm me into buying additional warranty and even though it was really close to closing time, he wasn’t agitated or in a hurry to leave. The only drawback was a two hour wait to get sat down and sign/initial all the paperwork. I’ll definitely tell my friends and family that this place did me well. Thanks Luther...and I’ll see ya next time!

M Hlib

Whether I edit my rating or not depends on how well they can assist me with a recent issue.

April Stastny

The service they provide is excellent. I appreciate the service of getting a ride to and from dropping my car off.

Brian Swanson

Luther wants to make the customer experience painless!

Anthony Salquist

Luther GMC was wonderful to work with! Our salesman was Evan and he great! We sat down and told him what kind of vehicle we were looking for and he found several for us to look at. We test drove an Acadia and loved it! He was not pushy and was very polite and easy to work with. We will definitely be back when we replace our next vehicle.

William Fish

Robin my service advisor was extremely friendly and got me back on the road in a timely manner. Parts was an issue but that isn't on the service advisor. Robin kept me updated in the process and I'm extremely grateful!!

Chris Stangl

Overall great experience at Luther! Very helpful in every way from the start to finish. Everyone I came into contact there was very friendly and helpful. Thanks again, we will be doing our business with Luther.

Tiffany Wright

1. The buying experience was great. We worked with Nevin in sales. He was wonderful and would like to buy every future car from him. 2. Finance team. Not as impressed. We had our own financing which was fine and no one pressured us to use Luther for financing. However when trying to get a call back from this team, it is dang near impossible. We have been reaching out for 2 weeks. Calling the dealership, leaving voicemail, calling cell phone, texting. No response. Feeling like we are left out to dry and forgotten about. We are second guessing our decision to buy from Luther if this is how the customer service is after buying with you.

jordan visina

Great place to buy a vehicle! Bought a certified pre owned from here. They were kind and did not try to pressure us into buying a vehicle just so they could make a buck. We had a couple issues with the vehicle after we bought it, and Luther fixed the issues no questions asked, and gave us a vehicle to borrow while they did the work. I will definitely be buying a vehicle from them again.

Joe Talley

Dale A. and Mark C. were both very good - efficient, knowledgeable and helpful.

Jennifer Briest

Our Encore broke down in Fargo when my high schooler daughter was driving it from MN to visit NDSU. Robin in service was incredibly helpful! Despite being booked out, they got our car in right away and it was fixed in a day! I am so grateful for such caring service. Thank you!

Tom Connor

Both Service Manager and test technician were right there at time of my scheduled appointment - no wasted time. Service Tech took time to ride with me and evaluate symptoms in effort to find the problem and quickly remedy. Service mgr kept me abreast of progress. Parts were in stock so was able to drive the vehicle home that evening. Very positive experience.

Judy Dudgeon

Had 30K maintenance. Did not receive verbal feedback about items requiring further attention. (Indicated on multi-point vehicle inspection). Received inspection form from cashier and looked at it when I got home. I had to call with questions. Would have appreciated call from the technician.

Kylie Pastian

We shopped around considerably looking for a new car, and Luther Family GMC had the most inventory and the best prices in comparison to its competition!

Tyler Anderson

Samantha Poer is amazing to deal with! We have purchased two vehicles through her now.

Bret Brovick

Was called by the sales staff on the vehicle I was looking for. Didn't need to negotiate and was pleased with the sales process. I noticed a few things the next day that made me think it was not ready to be sold under the certified branding. Small dent in the hood and tailgate, odor in vehicle, scratch down to the metal on the driver side door, and a rock chip in the glass. I will wait for Luther to get back to me on 3 of the issues to see if anything that can be done. I would be 100% satisfied if there was a resolution to those.

Kyle Eide

I thought my transmission was acting up. Made an appointment with Rob Reierson and brought vehicle in. He and two others listened to it and thought it was the engine oil pump. They took it in and confirmed it was the engine oil pump. Rob worked with GM and came up with a nice resolution for me. Luther kept the vehicle. The tech stayed late to work on it and came in early the next day. Everything seems to work fine for now. I was very happy with Rob and the tech for the effort they put in for me. I was also happy GM took some responsibility since I just had it in for another expensive repair less then a month before. This pickup has low miles on it for the year 2015 (40,000 mile). I would expect GM puts parts in that last more then 40,000 mile. Overall I was pleased with Luther and GM other then having to dish out money for parts that should last longer.

Odin Wallace

Great people. Enjoyed my visit will probably buy a vehicle here.

April Anderson

They were friendly, helpful, and made sure I was happy by answering any questions before I even asked them. My salesman Rod was great!

Justeena Thomas

Robin was truly amazing, and supportive through a little bit of a difficult time there for me on such a big job on my vehicle. He kept me updated through it all and never left me wondering what was going on through the process. it was a long process and we kept patient with one another. I couldn't ask for better support. Thank you Robin, you must be of great value there at team Luther GMC Buick.

Dan Schwandt

Great experience. Top notch dealer. I highly recommend.

Josiah Johnson

It was great. I had some time sensitive situations and they accommodated me well! David did a great job of staying in contact and getting me what I asked for. I had traded in my vehicle and after reviewing the offer I asked for a bit more and David made it happen! Then off to financing.. well that was just as good, he worked to keep my down payment low, get the 0% APR. with an extended warranty!! After that David did a quick rundown of on-star, an extra free oil change, 2 coffee mugs, fuel savings and so forth, and Carol Widman chocolate waiting for me! Wow! It's the little things that count.. As I left I remembered I forgotten my hitch so I texted David and he retrieved it for me. Held onto it. So I could pick it up even after the sale. I've been to lots of dealerships and I can say that it's one of my best experiences. Thanks to everyone at GMC Luther!!

Niena Doll

Great customer service! Sean was amazing to work with!

Nancy B

I needed a new battery and when I called Luther Buick they told me to bring my car in right away & when I got there they put a new battery in within half & hour! Now that’s was wonderfully fast, excellent service ! Thank you Luther Buick❤️

Dwight Barth

They we prompt and on time but they were suppose to wash the vehicle but did not. Also the windows were not cleaned. They left the plastic on the seat in the vehicle and the paper floormat. Had to take it out and find a garbage container to throw the plastic and paper away. They did not go over my vehicle as to what was found in the 37500 mile checkup. I wonder if they even did the checkup. Was disappointed in the follow up!!

Kelly Friesner

Paul was fantastic! He explained exactly what needed to be fixed and what didn’t.

Jake Halsty

I dealt with Robin in service. Before that I had my truck at a different dealership for 2 months. To figure out the problem. They couldn't and didn't work with me. When I called Robin at lurther he made it clear they would find the problem. He kept me up to date everyday and was very helpful and clear what they were doing to my truck. Even though I live 60 miles away I'll continue to bring my vehicles to lurther.

Michael Reinoehl

Wife's gmc acadia broke down in Fargo on a Saturday evening, we are from Minot. They were extremely quick and attentive to our needs and situation. Would absolutely recommend too anyone

Amber Auer

David was so helpful in helping me get into a new vehicle. Very efficient and very customer oriented. It was such a good experience! Thank you!

Patrick Roach

Great place to buy a new car and get service work done. Very friendly and helpful people. Very wide selection good car's to shop from. Can't imagine going anywhere else again.

Larena Lokken

Always feel like I am a valued customer. The business is staffed with qualified employees.

Martha Sanger

We have been going to Luther GMC for over 20 years and have found them to always be professional and fair.

Christine Sjolin

I recently had my car in for an oil change and tire rotation. When I scheduled the appointment, I also let them know that Something was leaking because there was a large spot left in my driveway. The team diagnosed that the transmission oil coolant was leaking as well as the front struts. They called me with the results and Let me know that for the struts, they would need to order the part. I gave them the go ahead to fix the first issue and they ordered the struts and set me up with a new appointment when the parts came in. After they put the struts in, I picked up my car and knew that something wasn’t right. When I pulled out of the parking space the car made some obvious noise and there was slight noise as I drove it home. When I pulled into my driveway it made another loud squeak. I brought the car back to the service department immediately, but when I backed out of my driveway and the front end got to the bottom of the driveway, there was a very loud clank. The service tech took the car for a drive and decided that the struts on the passenger side was bad. They ordered a new part and again took the car in to do the repairs. Also between these two visits we noticed that the car now had an obvious shake at about 40-45 miles per hour. They picked the car up again when the new part came in, had the car taken apart and when they went to open the new strut, they discovered that that strut had also been damaged. So yet again I took my car home and waited for a new part. This time, they inspected the part before setting up an appointment to fix it. Everything looked good so they fixed it and sent me home again. However, the car still had the shake. I called and talked with Robb, he had me bring the car in and they balanced and rotated the tires, when I picked the car up, it was still shaking at the 40-45 mile per hour range. The service tech road with me and concurred that there was a shake. They looked at the car again and condemned two of the tires so I had to then bring the car to where the tires were out on. It was here that it was discovered that the axel shaft was bent which was the reason for the shake in the car. I kept in touch with Robb, he also took the time to talk with the tire place and I. The end, paid for the axel to be replaced. I now have a smoothie ride and an so grateful for Robb and his team. As persistent as I was that there was a problem, he continued to take the steps to make it right and get me back on the road.

Brenda Heger

Nevin Beauchamp our salesman, there aren’t enough nice words to describe him and the patience he had with our full day of requests. He cleared his whole day to cater to us and all our needs. He treated us better than we could ever have asked for and worked hard to get us a great deal on a new pickup. When we tell people about Luther we also make sure we tell them to ask for Nevin because he will dedicate himself to you, your needs and will treat you better than you could ever ask for. Thank you Nevin for ALL you do for us, we appreciate you more than you know!

Justin Hannesson

Excellent service. Great communication and kept us up to date during the process.

Rick Wahl

Great place to do business. No pressure and great prices

Kenneth Metzen

Great Service Department, curtacy car, given diagnosis & estimates quickly.

Sidney Williams

Amazing customer service, especially with being female. Extremely reasonable trade-in offers. I worked specifically with Evan and couldn't be happier with my vehicle choice!

Crystal Byrom

Matt V was awesome to work with! Made the decision process quick and easy! I recommend working with him! I know I definitely will for my next purchase!

Kris Hintz

The staff was very friendly and easy to work with!

Adam Ching

The employees were helpful and accommodating, and they went out of their way to ensure I was able to find exactly what I needed!

Larry Gunther

Staff was very friendly. I brought my car in for an oil change and my tires needed to be rotated. The car and tires were brought at Luther, but I bought the car from the original purchaser. Since the tires had been bought there, they offered to rotate them free. The unexpected offer was greatly appreciated.

Amanda Fish

Kevin Lindgren is a pleasure to work with. Always has great customer service and upfront about concerning issues.

Shannon Mehlisch

I had to bring my 2019 Encore into the dealership due to a error message...Paul was very nice and explained the problem in terms I could understand. A rental vehicle was provided...Joe was also very nice. My car was ready to be picked up the next day. The entire experience was great...fantastic customer service!!!

Curtis Lauinger

I found the experience quick and easy. Everyone was nice. I will come back again.

David Schlenvogt

Robin said my job would take until 5 pm but he called me at 430 and all was done. they did a good job as usual.

David Spooner

Nevin (Salesman) was excellent! Felt more like arranging a purchase with a buddy than someone trying to sell me a truck. I was completely at ease with him. Great sense of humor and very knowledgeable concerning the product nuiances. I was not at all rushed despite a very busy dealership. If I could give Nevin and Luther Buick,GMC 10 stars, I would!!!

James Walker

Salesman was very patient and not pushy. He answered all of our questions and worked hard to accommodate us during this pandemic. Probably the best sales experience I have had. Highly recommend Luther Buick.

Randy Schwartz

Luther provided excellent communication from the point of making my appointment to sending me a text that my truck was ready to be picked up. They finished ahead of schedule and could not have provided better service. Truly a five star service appointment.

Nancy Liberds

I took my vehicle in to be serviced and they did a great job, fast, pleasant to work with. They got it done when they said it would be. The gentleman that dropped me off and picked me up was very nice.

Craig Johnson

Dealt with Tom Carrier. Was a real pleasure. He made excellent recommendations and made the process of trading my existing truck for a new one a pleasure. I was very satisfied with both the service and the price.

Cathy Zoss

The salesperson was extremely knowledgeable on the GMC and Buick vehicles. He was very patient and thorough with us. I would highly recommend Corey Berghorst to anyone and will definitely go to him in the purchase of our next vehicle. I would give him a 10 star rating.

Michelle Lohse

Sean, Mike and Tony provided excellent customer service!

Ttv_pyshcho_YT

You were very busy but I was worked in at 8:30 and gone around 10:00. If you want things done right always go to Luther, What a good clean dealership.

Melissa Maxwell

All went well. Mechanic made an error of not hooking something back up. When limped vehicle back in he was waiting there and promptly figured out his error and had me back on the road in no time

Roger Dziengel

Great service as usual. Everything done on time.

Lacey Nenow

Ethan was great. He was waiting by the door when I came back to get my vehicle. He was knowledgeable and I feel we had a fair deal.

John Kristianson

Went in for my appointment for 4 tires that had been ordered and scheduled install a few days earlier. Who ever took the order didn't bother putting what tires I wanted on the appointment schedule nor did they bother ordering the tires from the distributor. So when we showed up the installers had no idea what tires I wanted. And since they were not ordered they did not have them on hand. Luckily the distributor was open still being a Saturday so someone could get them. ended up being over 4 hours just to get 4 tires and wheels installed.

Jan Nelson

Great communication & service! My vehicle was picked up from my place of work, the dealership notified me of some additional work that they recommended could be done along with a price estimate, and vehicle was returned to me - all within a very reasonable amount of time.

Michael Farbo

100% Positive experience from initial inquiry on a new vehicle in transit to finalizing the deal. Dale and Mark were both so accommodating, and they both had a elpful suggestion or two that I hadn't already considered. Thank you for taking care of us.

Carole McDonald

I recently had the best service I have ever experienced from your business. I requested a pick up and delivery for oil change and got much more. The people were so friendly and helpful. I have told my grandson who works here if and when he needs a new vehicle he should go to Luther Buick GM because the service is great and the people so nice !

Aaron Wilmer

I would highly recommend this dealership for those looking for a car. I knew what kind of car and deal I wanted before hand, and I was not pushed in any direction from their sales team. It was also extremely nice to have the 30 day warranty for used cars, as mine had a small issue needing to be fixed. Not only did they fix my issue, they inspected the rest of the car and found 2 other parts to replace free of charge, even though I didn't ask them to look for them. Couldn't have asked for a better experience.

Dustin Johnson

They had our vehicle all day to try and find an issue we'd been having and of course the vehicle decided to run fine that day. Ended up not having to pay a dime, which was completely unexpected and great to see! Will definitely come back for any further issues.

Kathy Leingang

Had a light come on in my vehicle concerning my oil levels and called on a Saturday. While it wasn't hurting my vehicle to drive it, the service center suggested I get it in as quickly as possible to change oil and actually got me in on Monday morning. I know they were quite busy - so appreciated them fitting me in.

Matt Thune

Robin is always in constant communication and provides outstanding customer service. Please give him a well deserved raise! Too many people now days could care less and just put their time in.

Tom Halstenson

I have bought several vehicles from Luther GMC. They have great people to work with, Tom C, Troy. And Lindsey. They make us feel at home. I will continue to highly recommend.

Vickie Brossart

I want to thank Lisa again for helping me get the right vehicle for me. I like that she checks on you after you have had your vehicle for awhile to see if everything is okay. She also helped me get the right floor mats for my terrain. I love my new terrain. this is he second time wehave gotten a vehicle at Luther family buick GMC and I wouldnt hesitate to recommend Lisa to my family and friends.

Renee Davis

I posted a 5 star review for Luther previously this week for a separate visit for my other vehicle. However with this vehicle, I am not at all satisfied. I have a ABS light on and asked them to check it out to see what was needed to fix it. They did not tell me what was wrong - why the light was on, did not mention it at all on the paperwork - nothing. I had signed up for a total vehicle inspection so I am very baffled as to why it would not be mentioned at all as it IS something wrong with the vehicle. They did tell me that it needed a new battery, which was new this spring so that's another "hmmm" item. I have taken a variety of vehicles here and have been satisfied every other time, but on this visit Luther fell very very short.

Thane Solberg

Bought my last 2 vehicles from Luther Family Buick GMC and will continue to bring my business here. They make the process easy and seamless. Always friendly, honest, and upfront!

Tanner Anderson

1st time bringing our vehicle to Luther. We were told the cost of everything and when it was going to be done. Great to work with everyone at Luther. Thank You!!!

John Neset

Service advisor was awesome being personable, friendly, & took care in fully understanding the situation. Techs behind the scenes were obviously also awesome for ensuring I was able to keep my late model car on the road longer.

Greg Schwanke

Very professional and helpful kind friendly service staff

kathy voelker

This is our first experience with Luther Buick GMC, Fargo ND. From the first time taking with Samantha Poer, and Evan Kasson, to meeting both of them in person. Communication was excellent through the vehicle buying experience. Mark Carson was also outstanding with the financing. Steve and Kathy Voelker

Kathy Laney

Easy to make an appointment. The drop of was very quick, no waiting. I recieved an email and call when the car was ready along with a brief update on services. Loved the coupons but the car wash was out of order. 😞 …

James Tillman

Got a bolt in my tire...Saturday late P.M....called service dept...spoke with Jerron, he advised to get it to dealership so we can have it looked at but won't be able to repair until Monday following. After arriving, and looking at the situation, I spoke with Jerron about replacing all 4 tires as the tread wear was down on current tires, although there was only 18000 miles on them. Turns out they were a soft tire from factory with expectancy of 40K miles life. They had been on 2 years, though miles were few, they were almost 3/4 way worn out. With help of parts mgr., and assistance of Paul McDonald - Service Rep - I ended up purchasing 4 new tires. After price checking over the weekend with other establishments in town, and comparing with Tire Rack and Fleet Farm, decided to go with Luther service dept. Paul was informed at 9:00 A.M. Monday of my decision, and by 2:30 P.M. Monday the vehicle was back in my hands. Superior work and effort towards customer satisfaction was done by all...Jerron, Paul, and Parts Mgr. (sorry I didn't catch his name). Proud to own my GMC Denali Terrain, and proud to say I got it from and serviced at Luther GMC-Fargo, ND. Great thank you's to all. Jim Tillman

Rick Berglund

I was amazed at the efficiency and quality of my service experience. Nick and the service team took the time to diagnose an issue that actually had resulted from a botched repair at a previous shop. It’s never fun to clean up after someone else’s mistakes, and they were fair and honest with their service and pricing. Having just moved to the area, I will definitely go back for all my service needs on the truck.

Jon Broden

Dale was great! Friendly patient, and low pressure. He was an expert on the vehicle we were interested in. I would definitely recommend him!

Rick Niemi

Had a message come on DIC and service advisor Robyn got me in so tech could take care of issue. Robyn took care of contacting the warranty company as well. Was very happy.

Randy Brekhus

Timely service. I was concerned however with the tech that installed my new tires as he forgot to load my old tires into the back of my pickup as well as missing valve cap. I also was surprised that I had to bring the tires up to proper inflation just one day after having them installed. That was a let down.

Maura Wilburn

I switched dealerships to Luther based on recommendations from family and after very disappointing experiences and service at another local dealership. Luther exceeded my expectations. I came in for an oil change and it was finished in less than 45 minutes. I was very impressed by the level of service and the friendliness of all the staff.

Keith Upshaw

I traveled 11 hours to purchase an SUV. Corey and the entire staff were awesome! The customer service was AMAZING. The buying process was quick and easy.

Mike Gratz

They were proactive with updates regarding my vehicle order and I knew at all points in the build process where my vehicle was at.

Charlene Tharaldson

Service Advisor Kevin & his team are nothing but the BEST! Thank you for such great, personalized service EVERY SINGLE TIME!!! I appreciate YOU!

Mark Kakela

The entire staff were very Friendly & Helpful .

Devyn

My wife and I just bought a new GMC Sierra from Luther Buick GMC. It was easily the best car buying experience we have had. The salesman, Andrew Gorby, was extremely nice, helpful, and made the whole process go off without a hitch. He helped make sure that our new truck checked off every requirement that we had. He searched around, took pictures, and talked with us over the phone and through text to get us truck we wanted, while allowing us to continue on with our days. Tony Emmerich in finance was a joy to work with. He was straightforward and helpful, getting us a deal that worked for us. Not once did we feel rushed or pressured here. We will be coming back again for our next vehicle.

Jim Snyder

I came in for a oil change on my 2020 GMC pickup. I had made the appointment online and had my verification. When I arrived they didn't have a record of my appointment. No worries, they got me in, oil change, tire rotation and out the door! Thanks everyone.

Frosty Life

Doors should open 5 minutes prior to 7 am to check in the 7 am appointments. There were 4 other cars also waiting between 6:50 am and 7 am. I was hoping to have the car dropped off by 7 so I could get to work. Consider starting first appointment at 7:15 am. They did a good job on the car, but not very friendly people there at all.

Rome - N - Around Outdoors

Service in the staff are amazing! They always greeted me with a smile by name never been pushy you're always just there to help and be of service. I'd recommend anybody purchase a vehicle or get service from Luther because I'm a huge fan. I also used to sell cars in this town so I know what to look for!

Natasha McHazlett

Came to Luther this past Saturday just to look at trading in.. Seen something we loved, it had in the window it wasn't for sale yet. As I was walking to the door to ask about it, I seen a salesman (Leland) jump up and greet me before coming into the building. I asked about the Yukon, he told us about it, showed it to us, we test drove and traded ours in that day! Between Leland and Tony (our financing guy), they made it go so smoothly, and found the best deal for us! Leland is very honest, down to earth, very nice and a great salesman! We've also been coming here for our old Yukon to get anything fixed on it and the Service department is awesome! Shout out especially to Robin T. Who we usually deal with! Would totally recommend Luther!

Ross Rolling

Overall it was a pleasant experience. Our salesman, Adam Heili was great to work with and helped a great deal with any questions that we had. I bought a truck in 2003 new from then Luther Selland and had a great experience then as well. I would definitely buy from Luther family in the future. The new Sierra I purchased is an awesome truck and something that I have wanted for some time. Thanks again to the crew at Luther family GMC for a great buying experience!

Garry Geroux

Jarrod was pleasant to deal with not pushy thankfully he gave us time to decide for ourselves because the elevation was not the truck I was looking for. If I have to trade up again I will let Luther have first chance

Corene Lee

Andrew Gorby was so knowledgeable about the car we were interested in. The sale went well and we appreciated the later hours the business is open.

Jeff Botnen

They were ready to greet me when I dropped off the car and promptly notified me when the car was ready. When i Picked it up that process went very smoothly and quickly also. Great place to do business with.

Kathy Anderson

Very satisfied with the services I received, fair price, friendly service.

Robert Fyre

Completed work in a timely manner, provided rides at drop off and when completed. Only reason for a non 5 start review was cost of the repair of a product they sell that has well known issues that should have been recalled instead GMC passed the cost to fix the faulty product onto their customers. More of an overall GMC issue than a location issue but they are tied together.

Roger Grimsley

Very professional people. The service department did quality work. Waiting areas are awesome. Nevin, my sales person arranged every detail and stopped by for a chat.

Tarsis

The comfortable waiting room and play area for children makes the wait for diagnosis and repair much more tolerable, as we live an hour away. The service team keeps the cars clean, and give them a quick cleanup for when we have been too busy. I have a favorite service writer and a mechanic that came highly recommended. I'll likely return for years to come.

Colleen Hyde

3 people spent time and effort to close my sale after hours (Rich, Stacia, and ?) for which I am very grateful and pleased. I never felt rushed; they were willing to do this even after I offered to continue the next day. They did a great job of making sure I was familiar with my new car, and made me feel that I had made a good choice in dealing with Luther Buick. Thanks so much!

Kristi K

Right before a long trip to visit family over the 4th of July, we had a sensor go out on our barely broke in 2018 Chevy Silverado Duramax. The bad sensor disabled the truck from driving after a short period of time so there was no way we could drive the vehicle, let alone take it on a road trip. The kicker was that the sensor we needed was on back order for weeks. Paul at Luther in the service department searched everywhere for the part for us and was able to locate the part. We had an awesome time on our trip and were so relieved to not have to change our plans at the last minute. We thank Paul and everyone at Luther for the great customer service. We will be purchasing our next vehicle from you!

Darren Hoyme

Everything was great. Thank you

Karen Medenwaldt

We were greeted right away when entering. Said we were looking for info on leasing. Adam was so helpful and answered our questions and got the answers if he didn't know. He did not pressure sales us at all. We left and decided to move forward the next day. He covered everything thoroughly. We would recommend Luther Family Buick GMC to anyone looking to lease a vehicle.

Doug Schmidt

Great place and easy to work with!

Cathy Halgunseth

I dropped off my vehicle with no problem. Then it change . I received a text message that my vehicle was ready for pick up. I texted back I did need a ride asap. I was given the choice to call or text. Half an hour later, I called to verify I would be getting a ride. I was told a courtesy car was on the way but my name would still go on the board for pick up. An hour later I was given ride to the dealership by a co-worker. I received a call from the courtesy driver he was on his way, I told him I was standing at the cashier counter (this was approximately an hour and a half from when I texted for a ride). I had to have my bill adjusted since I was charged for the tire rotation, I bought my tires at the dealership. And I wasnt given a new sticker alerting me when to change the oil. I've never had this type of experience before. I gave 3 stars because the cashier was very friendly and gave me information about the online payment app.

Jim Jensen

I am a retired Car and Truck "Big Rig" mechanic and Service Manager/ director and will always use a dealership to perform service on my own vehicles.

MJCollector CardBoard Kings

My wife and I recently became customers of Luther Family Buick! After 10 years of dedicated business with another dealer in the area we traded my wife's 4th new Hyundai in for a Certified Pre-Owned Buick LaCrosse! She loves the Buick! There was one small minor issue with a seatbelt shortly after, and Luther stepped up and fixed it right away with no hassle at all to us! I purchased a new Cadillac XT4 in February 2019 from our previous dealership. I had always wanted a brand new Cadillac, I was super happy at first! But, the car got LOUSY gas mileage, nowhere close to what Cadillac stated. In addition, it also did not "ride like a Cadillac". So, I decided to call our salesperson (Samantha) at Luther and see what Buick offered! I traded my 2019 Cadillac XT4 in on a new 2021 Buick Encore GX ST. I LOVE my new Buick! The styling is great, the fit and finish are better than all others in the class, AND the price is AMAZING, especially compared to my Cadillac! Best of all, the Buick rides so nicely!!!!! Now, I would say my Buick rides better than my Cadillac, but that's not necessarily a compliment nowadays! So, I will simply say, the Buick is a better choice for us! Jeremy Hulderman

Sean Kelly

Excellent place to purchase a vehicle. Customer service was outstanding by everyone in the building.

Janice Bishop

Our salesman was very knowledgeable, friendly and courteous. In the future I will ask for his assistance again. The whole staff was friendly and caring and provided a welcoming atmosphere.

Brian Gaarder

Got righgt in. The service person asked for more details and took the car gto work on it. When they had completed their worku0p and service one came to me in the customer lounge, explained what they had found, what they had done znd that my car was ready. Also, if I had any further questious to let them know.

Jackie Carlson

I took my 2008 Sierra in for a headlight bulb, oil change and replacement of a leaking axle seal. Rob, the service writer, got all the initial info taken care of and the repair was under way. I continue to use Luther GMC because not only is my truck "Professional Grade", Luther GMC throughout the dealership is Professional Grade as well. I have always been treated with professional presence and never an issue following service.

Zach Weber

DaeLyn was super helpful and friendly. Showed me tons of vehicles on the lot until I found the perfect one.

Tim “BRUTUS” Oien

I am a person who likes to deal with vehicles, with the best price setting that they have at this dealer is in short saying that if you don’t buy this car at this price someone else will. I personally don’t find their mentality at this dealership very appealing due to that fact and cannot see myself every buying from there due to the frustration that is associated with best price. I know that most to all dealers have this best price “gimmick”, but usually will leeway from it when pushed. Not this place, they have a set price that which in turn will not budge from it. Even if a person brings in cash for a purchase which gives a lot less paperwork, they still will not veer away from their set price. Due to this experience I am unable to give an excellent rating and give them good at best which is unfortunate due to I am very partial to GMC. I now only shop at the Fergus Falls GMC in which they truly value the customer on all aspects of satisfaction.

Todd Froelich

The salesman Rod Tyson was awesome. Friendly, helpful and took all the time we need to make our decision. We drove thru the lot only an hour before closing and he took the time to explain everything. We came back the next day to buy. Love the no pressure attidute to buy add ons and financing options. We dealt with other dealerships and the pressure on buying the add ons made us leave without buying. Keep up the good work, you found a customer for life.

Nick Sistad

I needed a new vehicle and within a day i had service that was great, AND a new vehicle.

Hanna Anderson

We loved working with Samantha Poer directly! So friendly and efficient! Best employee we've had the pleasure of doing business with regarding our vehicle purchase! Thank you!!

Julie Martin

Troy W, Andrew G, and Alli F did a fantastic job! The test drive all the way down to signing the papers w/Mark and ordering accessories was a seamless process!

Kevin Lee

Awesome transaction!! Karen was awesome kept us in the loop through the whole process. Was very knowledgeable about the vehicle An awesome 2017 GMC it wasn’t even cleaned up yet. Best vehicle I’ve ever owned

Cory Tryan

Enjoyed working with Corey, my salesman, and his efforts and explanations of the truck choices, packages and help with understanding everything through the process of making the deal. He communicated well by phone and texts during the days I pondered the thought of trading for the 2018 model.

Julie Olek

I was in for an oil change and the tech found my front brake pads were in need of replacement. They were able to do the work likity split. Only bummed that when I got home I found a coupon in my purse that would have saved me $200+. Wish they had reminded me of these savings.

robbin field

i feel that I was over charged for oil change and rotate of my tires . if you want people to come back to buy a new truck you should do oil change and then rotate tires as a comp service.your competition gateway Chevy is 20 $ cheaper I will go there next time

Hendo

My experience buying a car at Luther was GREAT! Dustin was very personable, courteous and candid (which I really respected). Everyone I spoke with and that played a role in the experience was awesome.

JA X

Good service for a vehicle repair. Several different methods available payment and schedule options (text, phone, website, etc.). Got exactly what I expected for an estimate that was very close. I would recommend this place without any reservations.

steven bergh

Sales team member and finance manager very guest orientated, knowledgeable, and professional. Awesome vehicle purchasing experience!

Courtney Beauvais

Great experience. Luther took the time to test drive my vehicle to ensure the concern was fixed and delivered it back to my home when completed.

jason decker

My oil change, tire rotation, and car wash were accomplished in 30 minutes. WOW! Assistant service manager Paul McDonald should be recognized for his excellent customer service.

Gregg Gess

Samantha and Mike were both awesome to work with! Super helpful and thorough!

Alice Wallace

Car was giving issues, worked with Kevin. He kept me aware of everything that was happening and was in constant communication. Before moving on with any task, he would inform me.

Pauline Haugen

I found everyone so helpful and accommodating. All my questions were answered to my satisfaction. I would definitely deal on another vehicle there. I would give Luther a 5 Star rating.

Laurie White

Arrived early and was able to get my oil change done before my actual appt time. Thank you for friendly and prompt service!! Happy Thanksgiving to all!!

Robert Peterson

I drove into the service bay, they had everything ready, I went into the lounge had some coffee, watched some TV and then they paged me that my pick-up was ready. I paid the bill and I was on my way, a very happy customer, Thank You!

gregg hagen

Rob Reinnerson always makes the experience dealing with Luther very pleasant and worth while coming to the dealership to get my Envoy serviced. Thanks Rob.

Cameron Iwen

Service was great took well care of us

Bill Janson

Good sales process, happy overall

Paul Swenson

Robin has never let me down .this time was no exception. I'm really busy these days and Robin always seems to slip me in Thankyou for having someone as caring as Robin working for you I'll be back Thankyou Paul

Janice Frojen

I'm disappointed with the issues that I have with the cars rear ac/auxiliary motor but that has nothing to do with the service department. They were very courteous and explained the repairs needed very thoroughly.

Sir Bob

Most helpful, professional, smooth and well priced experience that we have ever had with any dealer parts department. Jerry is a unique, natural outstanding customer service representative. For all GM parts, Luther Family is a must.

Jessica Bird

Everything is very satisfying from the people I've worked with to the customer service. I very much enjoy Luther and very happy to be evolved with the Buick family Luther dealership

Mark Knack

My wife was in Moorhead, and I was in St. Paul. I had purchased a extended warranty on this vehicle. I called the Brookdale GMC dealer and they said they had a Luther dealership in Fargo. They set up the appointment for my wife in Fargo for 1:00. The vehicle was ready by 4:00 and everything went well. Very pleased with the service and an actual extended warranty that covered something. I was totally surprised. There was no out of pocket cost and the car is running great. Thank you. Mark"|"

KEVIN BRATLAND

The biggest factor in me purchasing my new truck from Luther GMC was how my salesman took a genuine interest in me and made sure I felt comfortable during the whole process. Luther GMC did a nice job of communicating with me early on and made sure my deal fit me.

Rio DJ

I went there to see if they can reprogram the MRC on my Camaro but we found out that I didn't need it. I kind of felt bad for taking up their time but the tech and the service advisor (Kevin) were cool/kind. I will definitely visit them if I needed service done...

Emily Erickson

Robb was great to work with! He got me in and out in a timely manner.

Curt Sinness

Courteous service staff, great explanation of service to be completed

Barb L.

Awesome customer service in the parts department. Took a look at my vehicle without an appointment when the weather was really cold.

Julie Randall

Went to test drive a possible option for us. Corey was great!!

Brenda Crawford

Rob was great to work with from start to finish! I was pleasantly surprised to see that they had washed my Buick as well! Great customer service!

Justin Olivieri

Morgan was very professional and offered great customer service. He did a good job of keeping me updated during the service.

Bonnie Sinner

PAUL AND KEVIN IN THE SERVICE BAY ARE DELIGHTFUL. THANK YOU FOR YOUR KINDNESS.

Lee Hoedl

I always appreciate our interaction with Kevin at the dealership. He is understanding, expedient, professional and honest in his interactions with us. We appreciate the entire Service Department.

Joe Slattery

They had a great deal on a low mileage vehicle with AWD. Jared Summers was very easy going and not pushy at all. I would definitely recommend this dealership.

Missy Corcoran

I had the best vehicle shopping experience, great dealership to work with and such amazing customer service! We will definitely be coming back in the future for my next ride😁 …

Mike Larson

Had service done to car, like everywhere else, short on staff, longer wait times but not to bad

Dana Heinrich

They accepted a competitors coupon. Thanks.

Lootz

Great service department. We use them for our oil changes, among other things. Honest and thorough.

Susan Schwartzbauer

My vehicle was reapaired in a timely manner and I am satisified with the repair. However, when entering my vehicle to drive back to work I noticed potato chip pieces on the floormat on the passenger side of my car. Had I not been in a hurry to return to my office for a meeting, I most certainly would have shown this to someone in your service department. I spoke with Tim yesterday afternoon about this and he did apologize. Tim said that vehicles are supposed to leave your shop better than when they came in and unfortunately, mine did not. It would have been nice if "someone' would not have snacked while working on my Vibe.

DANCING WOOD

My experience at Luther Family Buick GMC was very Friendly, Honest, and Helpful, unlike their nieghbor's at luther Ford. I had a wonderful salesman, named Randy J., he did not seem pushy, he put himself in my shoes, was very helpful, and explained things thoroughly. Randy helped find the right Vehicle for me and my family, he didn't even complain about the frigid cold temps as he warmed the cars for me to test drive. Luther GMC is more like a Friend, and not like a car lot just after your money.

Karen Sweere

I had my vehicle in the shop in March for service and mentioned an issue that apparently never got noted on their records and even mentioned it when I brought it in. Long story short I ended up taking my vehicle back in to the shop in April for another issue and they finally checked out the issue I had mentioned the previous month. I’m starting to second guess taking my vehicle in for service because the last three times I’ve taken my vehicle in I end up taking it back either the next day or barely a month later. It’s frustrating.

Dean & Kathy Bjorge

Not good. It was my fault when I checked in and was asked if I wanted the 50000 mile check up and I said ok. Find out when I get home that was done in May 2019. Thought you would be able to see that

Andrew Olfelt

These guys found me a car when nobody else could. Super friendly Fargo folks!

drew222666333999

ROBIN WAS FANTASTIC.... GREAT SERVICE.... GREAT EXPERIENCE ..... 4400 DOLLAR REPAIR AND I FELT LIKE IT WAS A GREAT VALUE

eric

Good place too buy a car or truck or parts

Diane Olson

They took care of my problem with blank screen on my dash. Really liked working with Robb Reirson and will diffidently ask for him again for my service consultant.

Alvin Nagel

One of the best service departments I have been to

groener10

Tom Carrier was very nice to work with, couldn't be happier with my experience! He even cleaned my floor mats for me just before I drove off..

Medora Roehl

The service is amazing! I like how on top of things you are with emails, texts, reminders and updates. It makes it very simple and straightforward!

Peggy Isakson

The people in service always take very good care of me and my auto.

Mike Zimney

I'm never disappointed by the quality of service and customer service I receive from Luther. Kevin Lindgren, the Service Consultant, is top notch and always a pleasure to work with.

Delinda Knutson

Everything went smoothly from start to finish and all my questions were answered, I was shown how to set up and operate all the functions on my new vehicle

Clint Nelson

friendly, knowledgeable, looking for best for customer-me--have done alot of business at luther over the years. they have always been the bestfrom beginning to end of deal!

Bob Swanson

Did not get a copy of the results of all the various points checked as part of the service work. Knowing that Luther Motors does this vehicle check list every time I get my vehicle serviced is important to me.

Mike Nelson

Entire experience was good!

Lawrence Tuohy

I’m working away from home I used the website to set up service was very simple The dealership picked up my vehicle and returned to my Jobsite a very friendly and courteous staff enjoyable experience

Rhonda Wenker

Just purchased a new truck. Great people to work with

Bonnie Dittus

The staff is friendly and makes recommendations without being too pushy! The wait was what I expected and I am pleased to use them for my primary service center.

Nancy Peterson

Checked in right away. Waited in lounge and had coffee. Called within timeframe they estimated. Checked out quickly as service was under warranty.

Mark Kreps (Kreeper65)

I enjoy doing business at Luther GMC. Andy Pederson is great to deal with and I refer all my friends to do business with him and Luther's. I also appreciate the support given by the two managers, Mike and Troy. I've seen the good and bad in sales, and these three are definately the GOOD...

Charles Labs

They were all friendly and easy to work with. Even though I arrived late on a Friday night they hung around to make sure everything was taken care of.

Robert Stephens

They are willing to work with and service any issues with what they sell, have had good luck with a single battery warranty issue and winter starting, replaced twice, no problem.

Justin Solberg

Friendly service from the moment I arrived, fair prices, honest recommendations on repairs, good communication, like the ability to text to communicate and receive updates.

Al Baker

Adam Heili provided exceptional service in helping me purchase my new GMC Sierra 1500. If you are looking for a new GMC or Buick, without hesitation I would recommend that you call Adam and set up a time to start your search at Luther Family Buick GMC.

Larry Bolstad

The service was outstanding. Andrew was very "attention to detail" and made certain everything was done correctly and that were satisfied.

Cindy Nolz

This is not the first time I've had work done by Luther and I've never been disappointed!!

Don Braun

Very satisfied with service.

Alan Rau

Great place to buy a car, they are very customer oriented. We looked a a traded in vehicle that hadn't been through service yet, I had some concerns that they front CV shafts were leaking, this vehicle had only 34000 mile on it. After they put it in the shop they found hidden damage. They call me and told me they wouldn't sell it to me because of that. It didn't meet their standards.

Jordan Porter

Helpful staff and great prices on vehicles.

Ty Olschlager

Always friendly service and I appreciate the fact other services aren't pushed on you when you go in for an oil change. Great selection of snacks in the customer lounge as well.

Chelsea Strand

Richard Medley is always wonderful to work with. He helps us by answering our questions and always makes time for us. He is caring and very patient.

Travis Kvanvig

Everything went great! Normally a car wash is included with the oil change and it was not this time

justin “JUP” jondahl

It's a nice dealer and parts guys are great

Chris Johnson

Rob was very prompt and professional

Mark Skauge

They were able to get me in early and took care of all my issues and got me on my way!! Very helpful and answered all my questions!

Will Beachem

Quick, courteous, and Professional Service. Detailed the interior of my vehicle back to "Brand New" specifications. Definitely worth the price.

Rick Jaeger

Sean and Troy were very helpful with my purchase. Tony the finance guy was also very efficient.

George O'Neill

Waiting room was comfortable and felt safe in this time of COID-19. Staff were friendly and efficient.

Jose Montes

Cant get any better professional knowledge and service.

Rocky Wagendorf

Excellent service. Friendly and informed staff. Even got my car washed and cleaned with a simple oil change - now that is added value.

BJ Quinn

Thane was amazing. Great follow-up. We loved the buying experience and our new Buick Enclave.

Pat Snedker

I got the utmost service from David Denne & all the staff. I am completely satisfied with the dealership.

Glenn Wilcox

squeezed me in last minute to get my truck running.

Lok Khadka (IDIOT)

Great place for your car serviced.

Bev Marsh

Fast service. Washed my vehicle and vacuumed the inside. Waiting area had coffee and juices, snacks and popcorn. Comfortable seating while waiting.

Jeff Guy

Luther has been around for a very long time. Huge showroom at both their locations and very knowledgeable staff. Huge selection of vehicles in the lot as well.

Janet Matejka

Everyone is courteous and respectful in their dealings with the public. They are very knowledgeable and can answer your questions.

Joseph Morman

Kevin Lindgren helped me in service. Treated me very well. Set up everything for my service and explaining what was done and what to expect from my vehicle.

Timothy Dutcher

I liked the spokespersons approach and wished we liked their selection of vehicles better because I wanted to buy from her. Just didn't work out but it want because of our experience, just could match up what we wanted with what they had. Was a GMC problem, not a dealership issue.

Kaitlin Trottier

Staff much more pleasant then other dealerships

Chuck Lang

Got in the same day. I was able to get a ride back to work and they even picked me back up after work to get my car

Michael Hofer

Had my car in ahead of schedule and back to me quickly. Great customer service.

Matthew Carrier

Everyone was friendly, professional, knowledgeable and patient.

Arland Brynjulson

Dropped off tires gave them their invoices thanked them and left. Very nice people.

Tom McInnes

Excellent experience great people courteous from Wayne in sales to Todd and Mark in finance. Also the parts department and Robin in service. Great people!!! Thank you.

Diane Ricker

Everyone at this dealership is always so helpful. Great communication, wonderful coffee bar and great service I really appreciate!

Kristina B

Great customer service. I called and told the saleman what I wanted, and he called when it arrived. Always will come back!!!

Carol H. Varner

You are courteous, reliable, prompt, and do most excellent work -- what else can I say? We've been satisfied customers for years.

Glenn Johnson

I was happy with how though they were with looking everything over. Everyone is real friendly and they let you know before they do it if something more has to be done

Kenya Sutter

amazing, fast service and in LOVE with my new car!!!

Jon Linnell

The salesman, Corey , and the financial representative , Mark did an excellent job.

Russell Martinson

Very helpful and knowledgable when we were inquiring about our purchase.It gave us a peace of mind knowing we were making the right choice. Thank you!

Dan Caya

Everything went better than expected. Pleasure to work with on my new truck purchase

Carla Beach

Quick, easy process. I wasn't even sure about buying a vehicle when I went there, but it went so quickly it made the decision easy.

Jason Bahls

Extremely great people that listen to exactly what you want for a vehicle, I'd they don't have it they will try to locate one for you, extremely exceptional service

SCOTT RUTHERFORD

Richard Medley made my buying experience very smooth and painless. would definitely recommend this dealership and their people.

Terri Lind

Sean was kind and knowledgeable.

Billy Brazier

I use your services regularly (Oil changes, tire rotate, etc.) and have always received great service.

Mercy Vetter

They care about customers need and they do their promise . And they are very professional and efficient

Bruce Furness

This latest service was only an oil change. In and out in less than an hour plus a free car wash. Great service.

Tracy Dux

Always friendly and helpful! Love the 2021 Envisions. This is the only place I will buy my vehicles from.

Dennis Davis

Employees are always friendly, they explain the service to be provided clearly, and service is # 1. Always a great experience with Luther.

Jeff Eberhardt

Great service. Great people.

Larry Freyholtz

This dealership is great! Clean and friendly people.

Carol Schatzke

Always have great service. They treat you like family. Love their Senior Wednesday.

Xx_gachaUwUz_xX ;o

Good customer service,love to bring my cars there with the experience technician

Ann Erickson

My tire went flat and Luther got me right in. Replaced my tires that day with a fair labor rate. Couldn’t have been happier.

Piggy Walker

Sean was a great salesman & everyone helped make out purchase easy!

Shannon LaRae Strating

Thank you! I was treated with respect and patience. There was no pressure to buy and everyone I worked with was kind and helpful.

Sherm Cutler

I had a recall on a 2014 GMC pickup arrived at 1:00 pm was told about one hour to fix the problem it was done in 25 minutes washed ready to leave. Thanks

audrey farol

Luther has always provided great customer service and follow-up.

Shane Waslaski

Greatly appreciate the Luther Team's commitment to service and timeliness. Kevin knows how to get things done.

Chris_Carla Church

I had a great experience here and they didn't make me feel like a complete idiot when explaining things to me!

Renee Sletmoe

We were in for an oil change. This was the 1st time utilizing the Service Dept. The staff was great and worked very efficiently.

Dustin Murray

They quickly found the problem and let me know the what needed to be repaired in under 2 hours, and had my vehicle fixed and back by the end of the day.

Frank Joyce

Check in was smooth, was able to talk to my salesman and cousin. Time went fast.

Brady Mitchell

Always able to get me in and take care of my vehicles. Excellent work and Very fair!

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