Reviews of Smart Honda Des Moines. (Car Dealer) in Des Moines (Iowa).

Smart Honda Des Moines

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Car dealer

Honda dealer

11206 Hickman Rd, Des Moines, IA 50325, United States

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Information of Smart Honda Des Moines, Car dealer in Des Moines (Iowa)

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Reviews of Smart Honda Des Moines

Sarah Doty

We absolutely LOVE Smart Honda! They were quick, friendly, easy to work with. I told them what I wanted and they got it done! After deciding which vehicle I was taking home, they were on top of it. They had it cleaned, filled, mats in and ready to go before I signed that last piece of paperwork. The staff are knowledgeable about all there products and offer you exactly the warranties and extended coverage that is perfect for you and your lifestyle. HUGE shout out to James for helping us! 100% recommend them 😊

Megan Light

Todd was great to work with in buying our new vehicle. He kept us updated often on its status and is very knowledgeable about the vehicles features. He was also a great communicator and responded in a timely and thorough manner to all our questions. We worked with Matt in financing and he was very personable and honest about all our options. The whole process of buying our vehicle from Smart Honda was enjoyable and felt very easy. We definitely would buy again from them for future vehicles.

Tim Boardman

My experience at Smart Honda Des Moines was, by far, the best new car buying experience I've ever had. The car I wanted wasn't available. Put down a deposit, the car was ordered and delivered in less than 8 weeks. The pick up and financial paperwork process took less than an hour, including the time it took to assess my trade in. If I had questions during the wait for delivery, my emails were answered quickly. Every person I worked with was friendly and accommodating. Thank you to Todd Decker and everyone at Smart Honda.

Eric Bell

Stand up part’s department! Had an issue with getting the incorrect part - the part’s department owned the issue and provided resolution that exceeded my expectations. It’s not easy finding a dealership that puts their customers first but Smart Honda is definitely one of the dealerships! Highly recommended!

Tim Sauer

Very easy process to buy a car. I have been looking for a while now. 0 pressure from salesperson. Leon is my guy and highly recommend him to work with. Very knowledgeable and willingness to take the time. Smart doesn't not over inflate the vehicle prices vs other dealerships. Leon and Smart Honda are great to buy a Honda from.

Athena Rosario

Great place to shop for a car. The employees were very nice and not pushy at all. They did their best to help me out price wise, and did not pressure me to make decisions. Coming from out of town, they were able to fast track the detailing of my car so I was able to take it home that night. I would recommend Smart Honda if Des Moines for anyone looking for a pleasant and laid back car shopping experience.

Anna Rella

Clay Olson and Steve Fulton made my first car buying experience great from start to finish. Despite some technological delays at no fault of their own, we were able to seal the deal same day, and without spending the entire day doing to get the appropriate financing for me. I owe them many thanks for their time, patience, and expertise. I’ll be sure to recommend future car buyers to this Honda location.

Sunny Moon

Working with Clay Olson for ordering my new car was super easy. He kept me updated with the car’s status right from manufacturing to the dealership parking lot. Worked with Steve Fulton for the finance part and the experience was equally positive. I would definitely recommend Smart Honda to family and friends looking to buy a car.

Kristin Fotia

Worked with Cole to buy a used car and ended up leaving with a new one instead! Not that much more expensive. He was very professional and not pushy at all. Communicated by text which was nice. Very happy with my experience there and everyone I dealt with.

Colten Moore

Matt Norman was exceptionally helpful in the car buying process. We ordered a vehicle and he regularly updated us on expected delivery and us in the loop on where we were in the process. Will definitely shop with smart Honda again as well as recommend them to others.

Alexander Harms

My family has purchased more than 5 vehicles from Smart Honda over the years. Most recently a CRV Hybrid 2022. I’m thrilled. Customer service was communicative and responsive. Financing was easy, and relatively low pressure. Great value on the vehicle. And by chance, good availability on the vehicle I was seeking. Thank you Smart Honda!

Bruna Da Silva Ferreira

It was my first time purchasing a brand new car and it was my best experience ever! Todd Decker is the best salesperson. He was so patient and kind during all the process. Me and my husband we are so grateful for this amazing experience with Smart Honda Des Moines.

trisha goodenough

Josh S in service is by far one of the nicest people I have ever met. I brought my car in today to get looked at because it was having issues, I didn’t even buy my car from this dealership I bought it in Wisconsin from a completely different Honda dealership. When they figured out the issues I went in to pickup my car and I was very angry at the dealership I bought it from and I was not being the nicest to Josh. His customer service was beyond amazing he broke everything down step by step for me and was so kinda about everything the whole time and extremely professional, even tho I was very angry. If you need any service done to your vehicle I highly recommend going to them, they have a great staff and will definitely take care of you!

Brian Natzke

The entire car buying process from start to finish was very quick compared to other experiences I have had in the past. I was out the door from the time I test drove the car to leaving with it in less than two hours. The salesman explained the car features thoroughly. The financing process was quick and straightforward. I wish the finance rep would have asked about my options for specialty plates so I didn’t have to request them separately.

Deborah Kolb

Everything went smoothly at Smart Honda. Lou Castillo was great to work with. He kept me informed about when to expect delivery of my car, and everything was ready to go and in order when I picked it up. Overall, an excellent experience.

Jeff Strachan

Our experience at Smart Honda was Awesome! Ted was a Great sales person to work with and was always willing to answer any questions along the way. Trent made the paperwork process go smoothly and Ted covered all the details of my new Ridgeline during the delivery. I would highly recommend Smart Honda.

Clayton Cartland

I would recommend Ted Lane, my sales rep. Tim, my finance guy, was easy to work with. I was there for 3-1/2 hours which was a bit long. It would've been nice if I was offered a snack and/or a beverage. It would've been nice if Ted walked me through the features/controls of my SUV.

Rosa Nasr

I got introduced to smart Honda through a friend , got my last car from here and the new one as well. Both with the same person. I received a truly Great customer service from Mr. Matt Norman. He was very responsive and respectful, Specially at the time that was very inconvenient and stressful for me, waiting for the arrival of ordered car and at the time that the length of the Waiting got much longer that Honda expected. I couldn’t choose the car I really wanted because of the lack of inventory. Also this car that I pre-ordered was supposed to be earliest to arrive and that was the only reason I chose it. But I end up getting the car much later and at that time there were no other chance for me to change anything. Thanks for having such a wonderful staff that care a lot and try their hardest to make my experience more pleasant.

Kyla Petersen

Clay is amazing! He's very patient and kind! He's not pushy at all. If your looking for a car, I highly recommend Clay to be your car dealer! And.....Smart Honda in general is amazing and fulfills all your needs.

Ashley Yenger

A few weeks ago I was having a noise behind my dash. Took my Honda Accord to Smart Honda and figured out it was a blend door actuator that was going bad. Mike Weldon was my service advisor, he was absolutely WONDERFUL! He took the time on the phone to answer all of my many questions and explained everything quoted on my estimate in detail. My car was finished promptly and the noise is gone!

Bob A

Not having purchased a brand new car in a long time I was apprehensive when it came to finalizing the purchase on my new 23 HR-V. Smart Honda exceeded my expectations....Even in the F&I office! There was no high pressure upselling of anything. Lou and Matt were awesome. I WILL BE BACK when I get my next car.

Bryan Wilson

We ordered a new Honda Civic from Smart Honda. Todd Decker made the whole process so easy. He was wonderful to work with and I would not hesitate in buying another in the near future:

Jody Person

I had a great experience at Smart Honda. Our sales associate, Jayden, was very knowledgeable and helpful. He did a great job communicating with me as I was waiting for my new Pilot to come in. My husband and I were very happy with our service.

Carly Anderson

I cannot say enough good things about the Smart Honda staff. We are on our third Honda lease and have used other Iowa Honda dealerships in the past. The smaller Marshalltown, IA dealership closed so that brough us to Smart Honda. We worked with Mark Strum, Todd Decker, and Tim Atkinson in Des Moines and they were all top notch! I can't say enough good things about Mark, though. I watched him interact with both customers & colleagues that day - he is an outstanding, warm, communicator and we knew we were in great hands. He cared about us as people vs. just another sale. Thanks to Mark, Todd, and Tim for such an incredible experience that Saturday morning! You just made another customer for life!

oatbagg

Went in for a key fob battery change. Then asked if someone could reset up my Bluetooth. Both employees were so kind and I was out of there within 10 minutes. I’ve bought two Hondas from Smart. One was 13 yo the other is 6yo Always will buy from them.

Chen Huang

I’ve an amazing experience purchasing my new 2023 civic through Matt Norman. He’s very friendly and kept me updated through out whole process. Thanks again smart Honda!

Sammi Hakeem

Matt Carlson was so great to work with! He was very communicative through the entire process and kept me updated during unexpected shipping delays. I’m so happy with my new vehicle!

Dawn Daniels

The salespeople are very helpful and knowledgeable. I'm grateful for Leon who helped me through the process of buying a new car. Smart Honda is a great place to buy a car.

Doug and Susan Pfeil

We ordered a vehicle at the end of November. Mirnes was wonderful to work with. He explained when the vehicle was scheduled to be built, to give us a general indication as to when it might arrive. The new vehicle arrived a full month sooner than expected, in perfect shape, and we love it!

Paige Hock

Such a great buying experience with Smart Honda! Clay and Steve were awesome and made everything so easy for us! Highly recommended.

Erinn Castleberry

Mirnes helped me and did an amazing job helping me choose just the right vehicle for me.

Curtis Smith

Smart Honda is the place to buy your Honda. Clay Olson is the sales consultant to work with. Their finance people make the process almost painless.

Josie Ochanpaugh

Truly a great experience. I preordered my CR-V and Levi kept me informed throughout the whole process. I’m beyond impressed with the service, communication and vehicle!

Carlene Walrod

Clay Olson was kind, helpful and patient with me. Smart Honda is the only place to go for a new car. Best service ever.

is this heaven?

Matt Taylor in the service department is a true hero! After a major failure by the parts department on the day of service, Matt jumped in and overcame MANY hurdles to enable the completion of our scheduled repair. He alone turned what would have been a disappointing day into a spectacular success. Matt goes above and beyond for his customers and we look forward to working with him again in the future.

Tetyana Zayets

My Husband Pavel, bought a new Ridgeline 2022 and loved the experience with Mirnes at Smart Honda. He was honest, very knowledgeable and did what he promised.

Matt Jorgensen

Talked with Matt Carlson briefly before going in. Straight away he was a huge help. I didn’t plan on choosing a car that night, only to test drive some. Matt helped make the choice & experience quick and easy!

Irene Frimpong

Jayden is very great and attentive. He communicates and follow up with every details. He is good at his work. And I highly recommend him.

Ken Kasper

Another Great Experience at SMART Honda! Thank you Clay Olson and Trent Groetken for getting me the vehicle I was looking for and making the whole process smooth and enjoyable!

Douglass McCay

Just took delivery of a Ridgeiine truck that I had reserved a couple of months ago. Delivery process was quick and easy. Very pleased with the short amount of time it took,

Colby Dunagan

Had to find a part for my wife's Honda cr-v walked right in and spoke with Douglas Hansen. He understood exactly what I was looking for and was super helpful I will be returning for all my parts needs thanks to Douglas.

Jerry Yeast

I dealt with Clay Olson. He was professional in every way. Although I dislike this process of car purchasing, he made it work well. Would certainly recommend him to work with.

Patrice Toledo

Everyone was very helpful, especially Dusty! He found us the perfect almost new car! Love our new to us Civic!!!

Randy Raber

My experience buying a new car from with Smart Honda was exceptional. Very friendly knowledgeable staff. A++++

Julia Kiley

Wonderful reception and assistance with everyone we encountered! Jaidyn worked with us in all aspects of the purchase of our beautiful 2023 CRV!

Karen Palm

Dusty Rhodes was very professional in arranging my new lease. He was able to get a car sooner than expected. I experienced no issues or delays in the process.

Brian Mills

Todd Decker and team at Smart Honda were great to work with. I'm very happy with the experience.

Alex Currie

We just leased my wife's car there again. I have always done my business there and its evident as to why if happen to go there. They really do care for their customers and will make sure all questions and concerns are answered. Chris Gashe has been my guy for almost two decades, and Todd Decker has been our sales person for last two leases. Highly recommend and always will stand by the brand as well. Thanks Smart Honda.

Leah Samman

I recently purchased a 2022 Honda CR-V EX-L from Smart Honda. I can not tell you what a pleasure it was to deal with this dealership. They were professional and timely. I came from Texas to purchase a car from them because they are one of the only dealerships I've found who are not price gauging with the current car shortage. Pricing was transparent and straight forward. My sales representative, Clay Olson, was fantastic. He picked me up from the airport and I was in and out of the dealership in less than 10 minutes. I would highly recommend this dealership!

Loren Rohl

Leased 2023 Honda Pilot on line. Smart Honda made the whole process so easy. Great overall experience.

David Goos

We were very pleased with the way we were treated at Smart Honda in Urbandale. The process of getting to know our new car was made so easy by Scott Davis. He is a true professional. The entire sales team there is led by Matt Hofmeyer so it is no surprise everyone is friendly and professional. We will definitely buy our next vehicle at Smart Honda.

Alex Ayala

I took my Accord to Smart Honda one night. The next morning, Andy reached out to me to let me know the techs brought my car into the garage to work on it. Andy was very communicative with me from the morning after I dropped the car off until the car was ready for pick up. He initially asked for details about how the car was malfunctioning and he relayed the information and a video I gave him to the techs. I think it helped clarify the problem to them. I appreciated that Andy kept me in the loop during my car's time at Smart Honda. So far, my Accord has been running great! No problems have come up related to the initial problem. I appreciate Andy and the techs and Smart Honda for their customer service and attention to detail!

Jeni Roadcap

SMART HONDA came Through for me! I had a terrible experience at Billion Honda Auto in Iowa City and felt like they were taking advantage of me. They lied and did not follow through on our purchase agreement when my vehicle came in. I called Jayden at SMART HONDA and he was able to help me get into a vehicle that was BETTER than the rip off Billion Honda tried to sell me! SMART HONDA treated me fair and I felt I got a fair deal and did not feel like it was a sleazy car dealership like the other. Thank you so much. I love the new ride!

Sarah O'Leary

In the past I have had my troubles with Honda but once I worked with Brad Gainor from the service dependent everything changed. He was beyond informative and helpful. Very patient with every question I had. Made me feel valued. Will definitely be back!

pat mcdaniel

Smart Honda made purchasing our new Civic easy. The car was in production as scheduled and arrived within the estimated time frame. Todd Decker was very helpful and kept us informed throughout the process.

Chris Kelly

While there was a wait for my Ridgeline as you can imagine due to the supply chain being very challenging. Smart Honda did a great job of keeping me updated and ensuring me the vehicle was heading my way every step of the way. Great service as always as it was my second new Ridgeline from this location. Keep up the great work!

Tiffany Rush

Matt N. wad great. No pressure. Very helpful. Much appreciated. Highly recommend Smart Honda and Matt.

Q M

I’ve been told by a couple about their experience with Smart Honda service prior to having one here, and I have to say I’ve had nothing but good things to say. Granted I had warranty work done here, I also had a couple other items that could possibly needed done. They took photos of the items and sent them to me, and Steve from the beginning called me first thing in the morning. Got my car done as soon as they got the fuel pump in, and looks like the porters gave my exterior a wash. And they also hailed an Uber to pick me up. I have had a great experience from my first visit. Thanks sincerely

Thomas Vasquez

The staff at Smart Honda's Service Center is excellent. Josh, Missy and the rest of the crew treat me very well EVERY time. 5 star service! I love my 2018 Honda Accord EX-L 2.0t and will always be a loyal SMART Honda customer!

Josh Beck

Awesome people…everyone made us feel comfortable…we were treated with respect…this dealership was perfect for us!

Matthew Johnson

Aaron Logan, the manager, and Clay Olson, the salesman, were simply the BEST! I've never had an easier no hassle no pressure experience buying a car. My daughter is on cloud 9 having her new CR-V--her mom and I love all the safety features. I truly feel like we got an amazing deal on the car. Thank you.

Tray Nada

Nice young man Hayden assisted me and I hope he does well in the future. I like the car, I hadn't slept very good, I think I might have been low on iron from anemia, and the pollen has been so bad that my stigmatism was bothering me ... but I needed a car and I wanted a good one. So far I'm intimidated by my own car lol I like it a lot! I want my car and myself to have a great future! I think Hayden is a hard worker! I have driven it around and getting the hang of all the features and how they work. I believe Honda is held to higher standards because they make good cars, better than others.

Jackie Cox

We had a great experience all around! I highly recommend anyone looking for a new or used vehicle to check out Smart Honda.

Evan Riley

Jak was a great salesperson. Steve was refreshingly transparent in the finance office. Look forward to working with and sending my friends to them again.

girija pande

We had warm and welcoming experience at the dealership. Aaron and his subordinate Alex from sales team were very helpful. They clear all our doubts. Just with a few negotiations, we were able to trade in our old vehicle with 2021 Honda Pilot.

Brad Epperly

Great experience. Salesperson was pleasant and informative. Kept in regular communication with us in the process. Finance person was clear and efficient.

Karin Ford

Bought a 2019 CRV last Fiday. Leon was a charm. Finance dept. was fabulous. 5 stars all the way around.

Wesley Ng

Bought a crv from Dalton a few months ago and I can not recommend him more. He did a fantastic job with the sale, communication, transparency etc. 5/5 heck 6/5 for Dalton Unfortunately, we took the car in for an oil change and gave the car a free car wash(indicated not to). This is by far the worst car wash I have ever seen. The car actually looks worse after the wash and is covered in scratches. Any corner that they could miss, they did. Also ended up pulling up one of the plastic trims by the rear tire and left some insane staining on the rear tire side wall. Photos of the car aren't right after but look at how all the corners and divots basically weren't cleaned. 0/5. I don't know how someone can screw a car wash up so bad but it definitely has me in doubts on the credibility of their technicians.

Jim Moore

Excellent buying experience on a used vehicle. Gary Gentry handled our inquiries, questions and ultimate purchase perfectly.

casey faith

Everybody there couldn't have been more helpful. They were great to work with. There was a delay with my insurance reimbursement on my hail damaged car and they were very accommodating. .

Joanne Hunter

Great salesman Matt Carlson. Helped me get a leased car. Love it!

Cicada Tymbal

Brad (pictured) was simply amazing! He was extremely attentive, and personable. We took our car for a spin. And it was just amazing, the car is perfect, the price is right, and we can't wait to get back in there with our downpayment! We will definitely be returning to buy the car; and would have closed on it today if we were in a position to do so! They are eager to help and answer any questions, and they dont put an excessive amount of pressure on you to buy. With that said, it's a new car dealer, so there is going to be some pressure to buy right now, but they are also attentive to their customers' needs. The lack of a high pressure sales environment is the reason we will be getting both of our new cars here! There just aren't enough words to accurately describe how wonderful our experience was, so if you're a honda fan, or you just want a good reliable car, do yourself a favor and stop in to see Brad, or any member of their amazing sales force! And even though we were just browsing, and they knew that; they didn't shove us aside in favor of others. And Brad stayed with us until we had the numbers we needed to make our budget accommodate what we wanted!

Mariah Trapp

Got great help with picking out my CR-V from Dave, went through all the bells and whistles, and kept me updated through the ordering process!

Marian Riggs

Many Thanks to Steve Brant at Smart Honda for helping me through the decision-making process of maintaining my Honda CRV. I bought the car at Smart Honda in 2014. It has been reliable and fun to drive! Thanks Steve for helping me keep it on the road for many miles to come. I trust the service and advice at Smart Honda.

Barbara Hinkel

On our way across the country in our 2022 Odyssey, we ended up with a puncture in the sidewall of our tire. Luckily we were near Smart Honda! They verified that they had our tire in stock. (Other places we called could only order one for us- not what you want to hear while in the middle of a trip! ) The service department was kind, helpful, and fast. They even put all of the pieces of the spare and jack away neatly for us so we could get back on the road! Trip saved!

Mo Hassan

My family and I have had great experiences with Smart Honda over the past 10 years. Leon Wilkens has been our salesperson each time, he is outstanding. Very knowledgeable and always honest and sincere with us. Thank you for making a usually stressful process a smooth and simple one. Highly recommend!

CJ Strike

Mike at Smart Honda was great in answering all 50 (or close to) of my initial emails about the car I was looking at. Once we decided to buy everything was super quick and easy to understand. Much recommended.

Chad G

Clay made the car buying experience super easy! He has always come through when I have bought a car from smart Honda. This is my 5th pilot I have purchased from smart Honda and will continue to come back.

Riley Boardman

Great experience overall Todd is a great sales men and I enjoyed the whole process, thanks for the car !

C L

Leon Wilkens is outstanding! He was super helpful and transparent throughout our entire purchase process. I highly recommend working with him, very honest and knowledgeable.

Steven Liston

Bought a 2022 Ridgeline from Smart Honda. They made the process quick easy and painless. Everyone was friendly and personable. My new vehicle is exactly what I need.

Sanchit Goyal

We had a pretty great experience with Smart Honda and Clay Olson. One of our friends recommended him after buying a CRV from him in 2015. We got the best quote from him for a 2017 CRV in the Eastern Iowa & Chicago areas. On top of that closing the deal was a breeze. We were in and out short of an hour from their dealership. Most of the communication had already happened over emails or phones. Clay was reasonably prompt in responding back to our requests and queries. He even got us a color we wanted with no extra costs. We didnt find any surprise costs after reaching their dealership as well. That was much appreciated as well. We recommend checking them out.

Amanda Thomas

I recently purchased a 2022 CR-V here with the help of Gary Gentry and would highly recommend! Excellent customer service, clear communication, quick fixes, and no mark-up on top of the MSRP.

bob niederhauser

Great experience. New car was spotless and ready. The salesmen Dusty was very helpful. Relaxed and no pressure from finance. Highly recommend Smart Honda and Dusty Rhodes as a sales person

mark Houseman

Purchased a new 2023 Odyssey yesterday and cannot begin to describe the impeccable service we received. Our Sales Manager, Chris Gasche and our salesman, Clay Olson kept us informed at all times of the process from the day we ordered the Odyssey to its shipment date, arrival and when we could come in to pick it up. The entire process was flawless and our time was always taken into consideration. The finance Manager, Scott Fulton had every item prepped and prepared for us to make our purchase, everything was explained; again a flawless process. We would not go anywhere else to purchase a Honda and we have purchased a lot of Hondas. Thank you for the professionalism, efficiency and fabulous service gentlemen! We love our Odyssey and Smart Honda!

Trevor Shelley

Todd Decker was an great person to work with, amazing communication, and he went above and beyond for me. I truly appreciate him. I had some troubles getting my Extended Warranty cancelled, took 10 weeks of constant phone calls to the warranty company and the dealership. The issues that I had with the Extended Warranty was solved by the GM Matt, who did a great job taking control of the situation and getting everything smoothed out. I got a great car, for a good deal. I’d highly recommend Todd, if you’re looking for a car.

Ned Jorgensen

In all my many vehicles purchased over many years at other car dealership, my experience at Smart Honda was by far the best experience in buying a new car. Thank you Scott Davis and the Honda team.

Tania Macklin

Jayden C. at Smart Honda was very helpful with the purchase of my HRV. There was a wait for it to come into the dealership and he kept me up to date on the progress of arrival and was very friendly and knowledgeable.

Terri Scheuermann

Ted was great, always available when I called, live my CRV

Bret Harlock

Had a great experience trading in my vehicle. Clay was my salesman and he went above and beyond for my unusual trade requests. the guy that did the financing paperwork was great. the service guys handled my request super quickly. everyone I interacted with during my time there was amazing. thanks guys!

Ann “Ana” Morris

I entered requesting to test drive some vehicles. I specified used. I had been "window" shopping and consulting people for 2 years Informally, but I was ready to buy. I was assisted by Lou Luis Castillo (bilingual). He listened and asked questions, since I was still unsure of the vehicle that would best suit me. He was so thorough and so comfortable to work with. I test drove and purchased a model I didnt even know about, but that fit my budget and usage needs perfectly. I was fortunate to get it new the same week in the perfect color for me. The perfect car shopping day for me, ¡gracias a Luis!

Brent Schumacher

We had our first experience with Smart Honda recently, and it was a great one! Gary acted like a normal person, and not a salesman! That drew us right in! The sales manager, Aaron, also treated us extremely well. There was no one pushing us to do anything! Katie, the finance lady, was very pleasant also! My wife and I had a wonderful experience and will be back in the future! Also, the Odyssey we purchased is great as well!

Andrew Barton

Purchased a certified pre-owned Honda Odyssey and the experience was great!

Amber Vonk

Just got my new civic yesterday and I absolutely love it! Ted lane was amazing and so easy to work with! Been going to smart Honda for 9 years now and will continue!

Brandon Roush

Amazing Service! Dusty Rhoades and the team at Smart Honda were fantastic. The best car buying experience I have ever encountered. I highly recommend Smart Honda and will be a customer for life. The whole process was smooth and fun-something I can't say about other dealerships in the area. I was treated like an adult-there was no dog and pony show (no questions like "What can I do to get you into this car" nor did I feel cheated by some financing gimmicks. The moment I stepped unto the lot I was greeted and made to feel comfortable. The financing representative was outstanding and really made me feel that he was working to find me the best value. Thank You Smart Honda!

Hector Arias

We've purchased our vehicles from Honda in Clive over the last 20 years. It is always a great experience, especially dealing with the same salesman, who actually has become a family friend.

Jodi Dixon

Love Smart Honda & Gentry!! My Husband purchased an Accord about a year & a half ago & I just drove away w/a 2022 Honda CRV EXL! Gentry was informative throughout the process & helped me get to know my new baby!

Ryan Shellady

Bought a car there today and the purchase was quick without hidden fees. My wife and I are so grateful to have gotten to work with Clay Olson and Craig Tjeerdsma. They got us the best deal, and their service was absolutely top notch. Not pushy at all, very honest, and super helpful. Best car-buying experience we've had by a long shot.

JAMES MONTGOMERY

My wife and I just purchased a used 2011 Honda Pilot. Throughout the process of looking for cars our salesperson, Matt Norman, stayed in communication to let us know what he had available and was very open to us stopping by to look over the vehicle and test drive. When it came time to purchase the vehicle Matt was very calm and laid back. I would describe him as the opposite of a pushy salesperson. He also took time to answer all of our questions and even send us pictures of the work summary performed by Honda's mechanics via text message. When we agreed on the price of the vehicle it felt like a win-win for us and for Honda as well, which is what I feel like a sale should be. We had been involved in other sales that fell through because we could tell the dealer/salesperson wasn't willing to listen to us. Matt is a great listener, communicator, and salesperson who I would recommend to anyone looking for a reliable, used Honda.

Aaron W.

I was very impressed with my experience from start to finish and would highly recommend buying or leasing from Smart Honda Des Moines. We worked with Ted Lane through the process of getting into a Honda and are very happy with the way we were treated and the transparency of the great deal we received. Honda's products are well known for their great quality but their customer service, sales, maintenance, and financing representatives are also top-notch.

Winston's Kiddie Rides Adventure Back In Action

Mirnes keeps me updated on vehicle where and about until arrival. Quick transaction.

Sally Wilke

I have been working with Smart Honda in Des Moines since moving to the area. Reception, service, quality of work have always been exceptional. Well...almost always. There was the one time I seemed to have waited far longer than expected for service related to an air bag recall. When I inquired, we realized my car hadn't even been entered into the system. WOW! Were they apologetic and falling over themselves to get that situation righted as quickly as possible. They immediately began the work on my car and I was out of there in no time. But that's not all. One of the service managers sat with me while my car was being repaired, listening to my tale of woe, apologizing profusely and assuring me I would never again have such an experience. The service department director visited with me too and provided several coupons for FREE service in the future. A GREAT experience. I recently traded in the vehicle needing service that day and purchased a new car, at a very good price and drove it off the lot less than an hour after indicating a desire to purchase. So helpful, so reasonable, no tricks, no gimmicks - just great customer service. Yes, I recommend Smart Honda to everyone!

Jom Jose

I purchased my Honda Pilot from Smart Honda. Was a great experience. Steve Fulton (Sales) spent enough time with me to work out a nice deal. Was very happy with the process. Both Steve Fulton (Sales) and Rob Maser (Finance) did a fantastic job. The service department is great too. My vehicle was serviced here regularly since I purchased it in 2016. Very nice people. The service manager knows exactly what need to be done. I had a few problems that were covered under warranty and the process was real smooth. The car always gets done well earlier than the committed time. Will recommend Smart Honda.

john sowers

the service dept is the best I've used. service writer Bridget and mechanic Allie were first class, were up front with me and took care of my problems quickly and efficiently. many thanks for a job well done!

Laura Jennings

We bought a van through Smart Honda. We worked with Matt Carlson.he was very friendly and attentive even though you could tell he was busy. Katie Oswalt in the finance department went above and beyond to make sure we got the best deal we could and even got us a better warranty!!! We have loved our previous Honda and already love our new one. We will never buy from another dealership!!! Smart Honda earned life time customers!!!

Michelle Geyer

Smart Honda Used Cars was a great experience when we recently purchased our vehicle! Matt and the crew were friendly and helpful. The vehicle is great. Matt even contacted the prior owner to see if they had a 2nd key fob - a couple days later we had the fob. All around solid job by them. I would buy there again.

Stephanie Lemus

My husband and I just leased our third vehicle through Smart Honda! They were able to get a great price for us on the vehicle we wanted and the service was stellar. We have worked with Dalton each time and he is very helpful and professional - not pushy at all! I highly recommend this dealership!

Merry Johnston

I had purchased a vehicle from another dealership out of state. I had an issue with the AC. I contacted Smart Honda, and Brea Burgess helped me with everything getting it fixed. Brea had the part ordered, let me know when it was ordered and when it came in, she set up the appointment to have my car brought in, and called when it was done. Brea was so good to answer any questions I had, returned phone calls answering questions, regardless of how busy she was she always was there! Brea's personality tops it! She was always cheerful and happy regardless. Gotta love her!!

Paula Kay Cmelik (Kay)

Clay Olson is a great salesperson. He is knowledgeable, responsive and helpful when making your decision. The finance team is the same. I worked with Brenda and loved her! This Is my third Honda and they are great vehicles. I have had three CRVs and now I upgraded to a Pilot. Love the ride and got surprisingly good mileage with a V-6.

Brad Hopkey

I've always had very good experiences with their service department over the years. This is the first time shopping for a new car at this dealership and was extremely pleased with how I was treated. I was treated fairly and without the high pressure sales I've experienced with other dealers in the past. I would definitely recommend Smart Honda.

Matt Schafer

I’d like to say this was one of the most pleasurable experiences I’ve had buying a car. Aaron Logan was great to work with on the trade in and the purchase price on the new car. He gave me a very fair price for my trade in. My salesman Matt Carlson went above and beyond at helping me find the car that’s the best fit. If anything I was a big pain for him. I changed my color choice 3 times on him. I also drove several vehicles before we landed on the style. I decided to purchase a 2019 Honda CR-V. I’m sorry for not remembering the finance guys name. But he was easy to work with as well and didn’t pressure me to buy something I didn’t want. Great team and great people to work with at Smart Honda! Everyone was so nice and very accommodating. Thanks

Esther Ware

I have been taking my Odyssey (purchased out of state) to Smart Honda since 2012. David Sysombath has been my service advisor since then, and I think he is the greatest! I have had some interesting issues with my vehicle, and he has navigated all of these with me with an extremely high level of professionalism and favorable results! It's obvious that not only his coworkers but also those at the corporate level think very highly of him. It's all about service with me; I have had my car serviced at Honda dealers elsewhere in the nation and I have gotten the absolute best service at Smart Honda, and with David as my advisor. Thank you for all you do to keep us moving!

Sydney Christensen

I have to say, going into a dealership is daunting. Not only that but as a consumer you already have the expectation that they are going to nickel and dime you for everything. At Smart Honda I never felt that way. Lou was amazing and attentive. Listened to all I wanted and needed in a car. Even went out and found the car I wanted, in the color I wanted, and brought it to the Des Moines location. He sat with me and went over everything that the car had to offer and showed me how to use the technology. He took the time to make sure I was happy with everything. Stopping a few times mid conversation to ask if this is what I wanted. I have never had that interaction with a salesman at a car dealership. Lou's attentiveness has me sold on coming back to Smart Honda in the future when I need another car. Brenda in financing was amazing as well. She made sure I understood everything I was signing and went over all the warranties very thoroughly. She was very forward with me and answered all my questions completely. I can't say enough how wonderful and easy everything was. From going to look at the car to driving it off the lot. Amazing, A+ service. I'm excited to go back in the future.

Jim Skinner

Very considerate hands off sales approach. Gave us lots of time to discuss without pressure.

Scott Gatter

I own a 2009 vehicle, and it has been the greatest vehicle I have ever owned. The best part about the Mechanic and Service Advisors are that they still treat my car like it was their own. When it's time for maintenance like tires or alignment check, - anything - small or big - I know they are going to do great work and I will be happy with the results, and I can drive away with confidence. I absolutely recommend Smart Honda for their service department. If you like your car, and you want to keep it in top shape, then this is where you want to go for work that is done correctly and for a fair price.

Jared Brandie Lewis

We had a very positive experience at Smart Honda. My husband and I had done our research prior to going to the dealership, but Clay Olson was wonderful to work with. He answered any questions we came across and never made us feel pressured during the process. His approach was appreciated and he is genuinely a nice guy. That makes you want to do business with someone when you feel like they really care about what you want and not just a sale.

Steve Prall

I've purchased another vehicle previously with Smart Honda and had a great experience. I've always worked with Clay Olson because he's honest and a straight-shooter. Clay worked on my behalf to get a great deal. I am so impressed with Clay and Smart Honda that I took my son into the dealership while he was visiting from out of town. Clay got him a good deal on a new Civic, and my son had a great experience and drove back to Minnesota in a new car. Besides a great experience with Clay, the business office was great to work with. They took the time to explain everything. I highly recommend this dealership!

Jeremy Gustafson

We've purchased our last two vehicles from Smart Honda, specifically Clay Olson, and each experience has been wonderful. The staff has been helpful and kind. Making the buying process easy and something to look forward to. Would recommend to anybody looking for a vehicle.

William Morris

Josh and the service team are always very helpful and friendly, even during these unusual times. Their prices are reasonable for a dealership and I trust their diagnosis and judgements when it comes to my car. We have even started taking our 2019 Subaru Outback for non-warranty maintenance in order to avoid the Subaru dealer in town when possible. Highly recommend Smart Honda service team.

Doris Eckert

We shopped around all day at many car lots, and ended up coming back 3times to Smart Honda, and ultimately buying a great car at a fair price from them. The staff was helpful and friendly, but not pushy or annoying. I recommend a sales rep named Marty who was incredibly knowledgeable and honest about what he knew and didn’t know, and our best interest in mind. He wasn’t your typical car salesman. He was refreshing to work with after dealing with other “car salesmen” all day! Brenda who helped us with financing and paperwork was also super nice!

Nate Coles

I had a very positive experience working with the sales team at Smart Honda. Leon did a great job of not pressuring me. Thanks for the great car.

MK Johnson

From start to finish, I received excellent service. Due to prior mail and email communications, I made an appointment with Leon W at Smart Honda in Des Moines. Leon carefully listened to my expectations and needs. He found the car I wanted and pleasantly surprised me with additional incentives and upgrades, while keeping within my budget. My past car was evaluated and my husband and I met with management to finalize the paperwork and go over details - all done within a couple of hours. We found the entire experience to be informative, enjoyable and considerate. I would recommend Smart Honda as a dealership and Honda in general as a desirable, dependable and safe product. This is my third Honda (I've had one since 2003), and plan to continue to use Honda vehicles, in large part because of excellent human representatives in sales and service.

Hope Scheffert

I worked with Dalton Johnson at Smart Honda and he was awesome. He was more than helpful -- he went above and beyond my expectations and gave me a fantastic deal. The financial services were quick and easy and no one tried to push me into buying anything extra. I never felt like I was being pressured to make a decision. I really enjoyed working with the staff and will refer my family and friends to Dalton at Smart Honda.

Rick Rebouche

Our salesman was Chris G. and our finance guy was Matt H., and they were both very friendly and helpful. This was our first car-buying experience, and I have to say Smart Honda was a great place to go. We even brought an experienced car salesman with us to make sure nothing had been thrown at us that we didn't need, and not one item was tacked on that was unfairly marked up or unneeded. This is a great dealership! Would recommend.

Doug Saubert

5 star experience with Smart Honda team. Matt was a wonderful salesman. Ridgeline came in 3 weeks sooner then expected. First class experience.

Thomas Lepperd

I felt I got a fair, decent deal. Salesperson was very good and knew what he was talking about. I would recommend Smart Honda for those looking for a new or used Honda. I purchased another Honda Accord a few days ago (2019). Clay is one OUTSTANDING salesperson! I would suggest you go to him if you are in the market for a new (or used) car! Great guy, and gave me a fantastic deal on a brand-new Honda Accord EX-L! (3 weeks after previous paragraph) After purchasing this car, I was not 100% happy with it, and I went back to Clay Olson. He was EXTREMELY helpful in getting me into the car that I wanted. Things could not have gone smoother! The new car is great! I would HIGHLY recommend CLAY OLSON to any person looking to purchase a new or used car at Smart Honda. In my opinion, Clay is THE BEST!

Jenelle Sarcone

Smart Honda customer service reps are always polite and accommodating to our schedule. The repairs are done promptly and well. They suggest additional repairs or maintenance as needed and can offer a time frame for each. The prices are good. The waiting room is clean and offers coffee and papers. We have always relied on Honda service people for our cars. We can count on their opinions and service.

Pat Naderman

Smart Honda was awesome. We checked 4 dealers and they were the best. They were not pushy, they explained everything we asked with no problem. They were flexible with the price on a new pilot, and gave us the same value for our trade. They definitely have an "open door policy". Clay Olson was exactly what we were looking for in a sales consultant. We will be back for our 4th Honda. We found our new dealership.

LORI Harken

On a Friday, late in the afternoon, my 2020 Honda Passport suddenly had 5 warning messages. I called the dealership and they told me to bring it in so they could evaluate it with their computer to at least determine if it was safe to drive. I was happy they answered the phone so late in the day on a Friday, and they were willing to squeeze me in before they closed. Then it just kept getting better from there! While I was waiting for help, several employees greeted me to make sure I was being helped. The service staff and the mechanics evaluated the situation, explained to me it was 2 new recalls, one had already been fixed by wifi while I was there, and the other one needed to be fixed by a mechanic technician. I was able to wait or leave the car overnight, and they had someone who could fix it before they closed, so I waited. They estimated 45 minutes, and it only took 15 minutes! Everyone was so nice, and they communicated well among each other. Best experience there ever!

John Miller

I just bought a 2017 Honda CR-V from Smart Honda and am very pleased with the entire process. My salesman, Timothy Lindsay is very friendly and easy to work with. He also seems to GENUINELY CARE about his customers. Definitely it was the best car buying experience I have ever had! Smart Honda's price was also very competitive and even beat out a "car buying" service that would have had me driving over 100 miles from home to purchase a vehicle! I obviously haven't had to use the Service Department yet, but if it is nearly as good as the Sales Department, Smart Honda will have a customer for life!

twisted kitten

I want to complement Marc Locher. When purchasing my 2021 CR-V he kept me well informed by updating me on the expected delivery date. He was always super nice and has great taste in music and even introduced me to a new band that I hadn't heard of before. Everything went well and I love my new car. Thank you so much Marc!

Dan Van Weelden

Loving my new Ridgeline! 2nd time Ridgeline owner. Perfect vehicle for hauling stuff - people, dog, mulch & other landscape supplies, bikes, paddleboards, all kinds of things. Like that it's not as large as a full size truck but plenty of room inside. Probably going to get another one next time around.

Stacy Hansen

I worked with Tim Lindsay and Mark Strum, both of them were great through the entire process! They helped me get the exact car I was wanting and were awesome handling my trade-in as well. Everyone at Smart Honda was friendly the entire time. They took a few extra steps to go above and beyond what I would expect from a car buying experience.

Mike Brady

Smart Honda service has always treated me very well. They seem to improve their waiting area every time I go in. They offer frequent coupons, service reminders, and shuttle service so I walk out of there feeling like I received a good, convenient deal. And in full honesty, I didn't buy my last two cars there, but their service department treats me no differently. Sales staff is great, just been a while since I've traded cars. I'd definitely consider them when it's time to buy again.

Matt Melsen

We had a GREAT experience at Smart Honda. We are from out-of-state and contacted Smart Honda asking for a price quote. They brought their best price forward right away and it made for a no hassle experience. Clay and Steve both made the car buying - and our trip to town - seamless. Matt made the financing very smooth as well and explained everything to us. Everyone we met was fantastic - definitely coming back!

Caroline Pryor

As a girl who doesn't know much about cars and feels a bit intimidated walking into a car dealership, I must say I was impressed with my first car buying experience at Smart Honda. From start to finish, I felt listened to and valued. I really felt like they wanted my business and that I wasn't just another customer. Todd was a very patient and kind salesman. He communicated with me, even on his day off, but I never felt like he was being pushy. Brad was also great to work with and was very personable. The atmosphere of the dealership is one of professionalism, but it also has a fun, friendly vibe to it. I would definitely recommend Smart Honda and am beyond pleased with my 2020 CR-V!

T Tar

Purchased a used Honda Fit from them July 27, 2020. It was a good value for the number of miles and the good condition of the vehicle. I double checked the price against a nationwide search of Cars.com and found that it truly was a good deal that I was getting. Lou was our sales guy and he did a great job!

imdafuzzy

I normally never buy from a dealer or get repairs at a dealer. I bought my minivan used from Smart Honda and we've worked with Don in the maintenance department for our repair needs and theyve been terrific! Would highly recommend Smart Honda, especially their repair department really goes above and beyond. Been happily surprised.

Ali (NerdGamerPanda)

Everyone was fantastic! They explained everything and were fun to work with! Pretty sure they even stayed a little late to finish all the paperwork and make sure we knew how to work some key parts of the console as well as the security features!

Margi Constantino

Went scouting for a new vehicle and wound up at Smart Honda in Des Moines Iowa. What a pleasant surprise. We were very clear as to the purpose of our visit. No pressure from anyone! After looking the vehicles over and a test drive, there seemed no point in waiting. Prices were right on and they had exactly the vehicle we would have bought anyway. When I say no pressure, I mean it! Our salesman was very schooled and knowledgeable. His confidence also helped us in making the decision to buy. If anyone is considering a Honda purchase I certainly recommend Smart Honda.

Dustin Sult

I worked with Clay Olson in the purchase of a 2018 Honda Clarity. Clay was easy to work with, pleasant, and concise. He gave me the information I requested, we settled on a price and I drove home my new car. Very happy with my purchase. When I buy another Honda I'll come back to Smart Honda.

Jeff and Laura Hanson

We’ve use the service department at Smart Honda often. Our Pilot had some issues on a weekend road trip, and we were easily able to make a next day drop-off appointment and get it looked at and fixed in the same day. Always friendly, knowledgeable, and helpful!

Lois Taber

Smart Honda has an excellent service department! Compared to other dealer service departments I've experienced, Smart Honda keeps accurate records, is efficient, and fair priced. Even though I miss Cole, my new service rep Mike Morales is doing a fantastic job! He made sure that a “loaner “ was available when the service would take a long time. During these COVID times he is extra cautious and concerned about my well-being; he’s a super guy!

Hannah Arneson

This was my first time buying a car from a dealership, and as a 21 year old girl I was horrified that I would end up in a situation that I would be taken advantage of. I had a friend recommend Smart Honda of Des Moines and I am thrilled with the experience I had! It was easy to sort through their inventory online, and once I found a car I was interested in, that also fit my budget of 10k, I called and set up a test drive. I worked with Anisa and she was very helpful throughout the entire process. She worked with my work schedule well, made herself available to me in case I had any questions, and was very quick to reply to me when I reached out to her. Brenda worked with me on all of the financing issues and made sure to explain things to me very clearly without making me feel stupid for not understanding what certain terms and conditions meant. I never felt pressured, no one ever tried to talk me into anything I wasn't comfortable with, and all of my questions and concerns were addressed to complete satisfaction. Being so young I was worried about being treated differently but everyone I interacted with treated me with the utmost respect! I would absolutely recommend checking this dealership out, especially if this is a first time experience for you! They even worked with my bank to figure out the finer details without any confusion. I am very happy with my new car, and I am very happy that the experience was so delightful.

Mary Sgroi

We just purchased a 2014 Honda Civic from Smart Honda. Clay quoted us a very reasonable price over the Internet. We made an appointment with him. And in less than two hours drove our new vehicle off the lot. The entire process was quick and easy. And the personnel at Smart were very helpful. We will certainly consider doing business with them again in the future.

Jalene Werth

Fantastic customer service. Smooth and easy process from start to finish. They really listen to their customers wants and needs in a car. They make sure you are comfortable with your choice and your vehicle before leaving the dealership. I highly recommend SmartHonda in Des Moines, IA to anybody. Very happy new Honda CR-V owner! Thank you Scott Davis and Matt Hofmeyer.

Rhonda Scheffert

Smart Honda is by far the best experience I've ever had at a dealership. I came in to Smart Honda from out of town to help my daughter with her first lease. She had been working with a salesman, Dalton Johnson, for a few months and waiting for the right time to pull the trigger. When we went in, little did I know I'd also walk out with a new lease! Dalton is a miracle worker! He got me out of a car I didn't enjoy and into one I can't wait to drive. Not only did he work with me when no other dealerships would, but he gave me an awesome deal -- along with my daughter. Highly recommend this dealership - they are quick but they actually care and want you to love your vehicle.

Steve Dolezal

Absolutely the best experience we’ve had buying a car! Clay Olson was great to work with. He took time on a crazy busy Saturday to show us the features of the car, sync my phone, etc while we waited for financing. He got us the best price possible and also followed up the next day to see if we had any questions about our new CR-V. Cheryl was also a pleasure to work with in the Financing department. It was well worth a 2 hour drive for us.

Troy Groetken

Smart Honda and Matt H. and his team are a class act! Not only did we purchase a great vehicle, but the overall vehicle review process and buy process were excellent. In fact, it was quite refreshing. The sales team actually listened to the type of vehicle we wanted to buy and were very forthcoming on total costs, etc. It was an easy conversation as to our purchasing expectations and limits and Matt H. worked with us to make that happen. The vehicle is awesome and the customer service and reliability of Smart Honda is even better. Just a phenomenal buying experience. We definitely would buy from Smart Honda again and would recommend them as a quality place to purchase a vehicle.

Kathi Snyder

Had a great experience at Smart Honda. Zach Kraft was very knowledgeable about the Honda Odyssey we purchased. Very professional and not pushy. Getting the financing done was a breeze and took less time than I thought it would. Great place to buy a vehicle!

John Bridenstine

I continue to receive great service from Smart Honda. You are greeted promptly and are offered a ride to your destination or to have a seat in their waiting lounge. The work is professionally completed for a fair price. I have high confidence in their work and they stand behind it. I just completed my fall service appointment. I was greeted immediately, and the service was completed timely. Great service as usual.

Katie Branzuela

I recently leased a 2012 Honda Accord from Smart Honda. I was thoroughly impressed with the hospitality and the customer service. Our Honda rep did not pressure us into buying or leasing and was patient with us as we debated our options. When we asked to sleep on the decision, he did not bug us with phone calls or emails. The Accord drives incredibly well - I am very comfortable driving it in the city, country, and around town. I absolutely enjoy the spacious cabin - with extra leg and head room for tall folks, like myself. Best of all, it gets MUCH better MPG than my previous vehicle (04 Ford Taurus). I would gladly recommend Smart Honda to anyone looking to upgrade their vehicle.

Shane Abbitt

The Smart Honda service department always takes great care of our vehicles. Appointments are easy to setup and the level of communication is perfect to keep me informed without too many interruptions.

Todd E

Pleasant experience buying a used car with Smart Honda. Worked with David Campbell in the used car building who was excellent! We spotted an SUV that had come on sale just one day prior. David had previously given us his personal number and was even willing to come in a few hours on his day off to test drive it with us. It was very competitively priced (according to KBB and NADA) and ended up negotiating a price with the sales managers that same day. Smooth process overall with good staff.

Barry Peck

Clay and Trent were extremely helpful and professional. They gave us accurate time lines and answered all of our questions and responded to our phone calls. They made the whole purchasing process simple.

Dave Wempen

We just purchased our third car from Smart Honda. Clay in sales is easy to work with and made sure the car was right before we left the lot. He was responsive to our questions and needs. Cole in service continues to impress me every time we take one of our vehicles in for service. Those two are the main reasons I continue to go to Smart Honda for all my vehicle needs.

Vicki Smith

Service is amazing. I’ve experienced price gouging at other places which I’ve never experienced at Smart Honda service. They tell you what you need. I had an issue with a weird sound but rather than proceed to a major repair, they arranged to have me come back for follow up evaluations of my oil usage. They have a great reputation and I understand why!

Sara Glover

We love working with Smart Honda! Everyone we've met there has been very professional and respectful of our buying decisions. It's so refreshing not to work with "pushy" sales professionals! We have gotten both of our current vehicles there and we look forward to working with them in the future! If you are looking for a new Honda, Scott Davis is your guy! He was fantastic and he took extra time to ensure we were satisfied with our purchase and we were set up to use the vehicle before driving off the lot.

Rob Wirtjes

Matt Carlson at Smart Honda, you are the man! Great communication throughout my entire interaction with Smart Honda! The Civic Hatchback I was interested in was delayed by corporate delivery but Matt and his managers went ABOVE AND BEYOND and made sure the quoted price was honored, even after the sales event was over. Very quick and knowledgeable service. Would recommend anyone in the state to choose Smart Honda over your local Honda dealer. I wish I could give you more stars! Thank you!

Dennis Bunch

This is our first experience with Smart Honda and it was an excellent one!! Todd Decker, our salesperson, and everyone else we dealt with, did a great job - very helpful and no pressure. We checked out several other brands of dealerships and we felt the most comfortable with Smart Honda. We have owned our 2017 CRV for less than a week and are very pleased with it. We appreciate the way we were treated and the quality of Honda vehicles. We give Smart Honda a 5 star rating!

Craig Ihnen

Great folks to work with... Matt and staff made sure we are always treated right and we feel like we are talking to folks who are like family....they really care about making us feel good about our purchase. We have purchased 4 cars from Smart and one has over 200,000 on it and it is running great ... great service dept. at Smart! Cole does a super job of making sure our cars are always ready to go on the road and is always willing to listen to a concern that we might have. I have suggested Smart to several of my friends to buy cars from and they have purchased cars there and have been very happy with the experience and they in turn have told their friends too. Matt does a super job in making sure everyone of my friends was treated right...this is the place were you can feel good about buying a car at. We will purchase our next car from here again!

Melissa Heikes

Our family just purchased our third vehicle, a 2017 Honda Pilot, from Smart Honda in Des Moines. Matt Carlson has been our sales guy on the last two. He is extremely professional and even came in on his day off to help us. I am very impressed with him and his business ethics. For the past 10 years, we have also used the Honda Service center for our services and oil changes - Cole Fennessy has been our point of contact there and he is truly amazing. He offers advice and doesn't try to push high-dollar services on us unless truly necessary. I am overall thoroughly impressed with Smart Honda of Des Moines and would HIGHLY recommend the buying and service experience!

Steven Boaz

My wife and I went to Smart Honda, for the purpose of buying a truck. Our salesman Matt, was great, he answered all of our questions, was super friendly and helped us to find what we were wanting. All of the staff we worked with were great. They were super friendly, kept us updated throughout the entire process.

Sushma Ambekar

Purchased my first ever vehicle from Smart Honda. I was obviously confused and nervous about the whole process but Steve Fulton, the sales consultant made it super easy for me. He explained everything and made it simple for me. The rest of the staff too, is very helpful and accommodating. Would definitely recommend this dealership to everyone I know!

Michael Novotny

I just leased my second car from Smart Honda last month, and yet again, I could not be more impressed with the entire experience from start to finish. Chris Gasche was my salesman both times and I cannot say enough good things about him. Best customer service around. I cannot wait to work with Smart Honda again. I have never felt more trust from a car dealership. Top notch. ============================================================= UPDATE: 04.05.2014 Just bought our third lease from Smart Honda. Nothing has changed from my firs review. The entire process from start to finish is top notch. Really love doing business with Smart Honda!

Lindsay Neff

We recently made our first purchase of a used vehicle from Smart Honda. Doug, the gentlemen who helped us during our initial shopping and test drive was such a funny and energetic salesman, but he was not pushy at all. He was extremely helpful with getting us as close as possible to the price we wanted to spend and aiding in our negotiations with management on the sale. We also worked with Clay during the closing on the sale the next day and he was also very polite and helpful. About a week after getting the vehicle we had to take it back in as we noticed there was a brake issue happening. Clay was wonderful with getting things handled with the mechanics and getting new rotors put on for us at NO CHARGE. This is what you call great customer service and how all dealerships should treat their customers. I can say with certainty we will be back when we are looking for our next vehicle!

Terry Slinde

Our work with Clay Olson of Smart Honda was great auto buying experience! I did extensive research on the modal Honda that we want and knew the exact colors and accessories wanted. After contacting all Honda dealers in a 150 mile radius for the lowest net price with an Idea to deal. I didn't have to wheel and deal. The last dealer contacted by phone was Smart, less than a mile from my residence. Putting all the data on a spread sheet, Smart was the best deal. I contact Clay and bought the car. No Hassle, No dickering, No game playing! Working with Smart and Clay Olson was a fun, very pleasing experience!

Alison Schutt

Purchased a vehicle from Smart Honda which was a great process. Then for services, they have always been very friendly and helpful. Their service department is extremely efficient - receive text messages for updates (which is super helpful when you work - much easier to communicate throughout the day on timeline, price of repairs, etc), you can set up appts online, good price point for repairs - just a great experience and very well organized. Missy is my service contact and she is a great communicator - very satisfied! Will keep coming back.

Patti Williams

My experience with Smart Honda has been nothing but Outstanding! When you enter, you are always greeted with a smile and assisted with your needs. I feel very comfortable asking questions for additional information when I am not sure if a service is needed. There is never any pressure, just recommendations. Love leaving with a freshly washed car.

Jenilee Burke

I had a great experience purchasing my Honda Accord from Doug Laverrenz. The man is incredibly funny so it made the afternoon pretty enjoyable beyond just the car buying. He was upfront and honest (hard to find in most car dealers) plus I got a great vehicle from him at a great price! Matt handled my financial agreements and was not pushy in the least to "up-sell" everything to me. He explained all the warranty options and we both determined what was best for my personal situation (which happened to not be the top package). Follow up since the purchase has been great and I have already recommended Doug and Matt to my friends and family when they are needing to buy a car. Don't ever loose these two guys Smart Honda!!

Charlie May

We have purchased 3 new Honda's this was the 1st one from Smart Honda. The purchasing experience was superb, low key and very professional. I would recommend our Salesman Don Williams to anyone. We purchased the Honda V6 with the big engine. The second week we had the car we drove to Chicago to visit our son and his family and we got 36 miles to the gallon. Super Bonus.

Paul Richards

We've purchased a number of vehicles over the years from Smart Honda. Scott Davis has always been a pleasure to work with and cuts straight to the chase. I had some issues with tires on one of my vehicles lately and they replaced two of them and did a four wheel alignment on their dime to make sure things were right. Love these guys!

Lisa & Scott Stocksleger

We are very pleased with our CR-V hybrid. The staff at Smart Honda were knowledgeable and easy to work with.

Cindy Driscoll

Very happy with the sales buying experience. Ted Lane was great. Made trading our old vehicle for the CR-V very easy. I highly recommend Smart Honda. Definitely will be returning.

Ryan Davis

Dave in sales was great to work with & so was David in service.

Badri Sriraman

I have always been a Toyota person and thought it was time to try a Honda. Visited Smart Honda and had a very pleasant experience. Worked with Dalton Johnson who was my sales guy and he was honest and persevering in the right sense that he was respectful of my time and at the same time not very intrusive or pushy. He got me a deal that i thought was really good and it all happened very fast, almost like you're at Best Buy buying some $200 electronics in just a couple of hours. The delivery process was also very smooth and i'd want to say that Smart Honda and Dalton Johnson were extremely professional to ensure i finally got a Honda in place of Toyota. I'd certainly recommend people to give Smart Honda a try and i would want to recommend Dalton Johnson at Smart Honda

Joshua Myers

I came in late on a Saturday right before closing after leaving another dealership that did not treat me right. Gary was very quick and attentive and knew about the car we were test driving. We came back in Monday after work to test drive a second car (used Honda Pilot) and we decided to buy. We were offered an extremely fair offer for our trade and an extremely fair offer for the purchase of the Pilot. We were in and out in a timely fashion and understood the terms of the loan (rate, payment, etc.). Overall very satisfied with Gary and the Smart Honda team. We will be visiting Gary in the future with any car needs.

Randall Damon

The people at Smart Honda made the car-buying experience about as painless and relaxed an experience as one could hope for. Our salesperson, Clay Olson, was especially professional and great to work with, from the initial online contact, through our in-person interactions. We anticipate a similar satisfaction when we engage their service department.

Amy Michalik

We could not have had a better experience than the one we had at Smart Honda Des Moines. Everyone was incredibly friendly and accommodating, and they went the extra mile answering questions until we were completely comfortable with our decision. The showroom was warm and inviting to boot and snacks were on hand for my hungry husband. We’ll definitely be return customers and I will HIGHLY recommend them to all my family and friends for future business. Come see these guys - you won’t be disappointed!!

Gary Schwartz

During these uncertain times, I was not sure how Smart Honda would handle the reception of my vehicle and how I would pick it up after servicing. I worried for nothing. All employees wore masks and were careful as far as social distancing. They sanitized my vehicle after servicing and payment was very easy. Thank you to David Sysmobath, my service advisor for assisting in getting my vehicle serviced and out in such a reasonable time.

P.J. Wubbena

Smart Honda was a great place to purchase my 2016 Pilot. The Pilot is highly rated and so far is a great vehicle for me and my family. My salesman, Zak Kraft, was very pleasant to work with as well. He was very honest, genuine, and quick to respond to my questions. I would highly recommend Smart Honda of Des Moines to anyone in the market for a different vehicle. The service department goes above and beyond my expectations. On many occasions they have treated me fairly and always explain what is involved with the repairs needed before proceeding wit the repair. Bubb and Skylar are great to work with.

Dave Meinzer

Great experience. Buying a car was a breeze! Clay Olson was great to work with, showed me every feature of the car, sync my phone. He got me the best price. Followed up the next day to see if i had any questions about the new Insight. It was well worth a 2 hour drive for me.

Keely Crittenden

Worked with Peter Green and was very impressed with his knowledge of the vehicle, friendliness, and professionalism. He didn’t try to up sell me or put me in a vehicle that wasn’t right for me. He gave me time and space to pick out a vehicle I liked before approaching me to discuss the vehicle in detail. I got a fantastic deal and the entire process was easy. I love my new vehicle and will make sure to refer my friends and family!

Margo V. Marks

I had never owned or driven a Honda before. However I decided to check out a Honda CR-V when I needed a new vehicle. I am very happy with my new Honda CR-V, the amazing deal Smart Honda offered me, and the patient, helpful support that my salesperson, Lou has provided to me in getting to know my new vehicle and all it's features. Smart Honda seems to understand that service is as important as product. I highly recommend Smart Honda.

Greg Madden

Great experience with the dealership buying this Accord. This was our second car from Smart Honda, and Mike Herring is really good to work with. He and the team at Smart really worked to get me the car I wanted, and ensure everything went smoothly.

Tim Cole

I was able to complete the transaction in one day. They were respectful and willing to work with me on trade in value. They were responsive by email and phone throughout the day until transaction was finalized. The salesman, Clay, was friendly and knowledgable. The facility itself was clean and inviting. The paperwork process was smooth and easy to follow. The salesman was able to tell me many of the car's features before I left the dealership and made sure all of my questions were answered. I would definitely recommend Smart Honda.

Matt Daughtery

Mike Herring and the rest of the team at Smart Honda made the entire trade-in and purchase process incredibly easy and as stress-free as possible. Thanks to Mike, I couldn’t have asked for a better experience. If you’re looking for a great deal coupled with first-class customer service, I strongly recommend reaching out to Mike Herring and visiting Smart Honda when you get a chance.

Erin Hills

My experience with Honda, specifically, Clay was great!!! He had the car warmed up, serviced, and in top condition by the time I showed up for the test drive. He was very knowledgeable and friendly. I was in and out of the dealership all within an hour and a half and felt so satisfied with my decision to purchase a car with Honda. The customer service is outstanding and that can say it all sometimes.

T Lynn

Great experience! I purchased my first new Honda in July and John H. was fantastic to work with. My car was totaled in the floods which made buying a new car not the easiest, but John was great! But we can’t forget Mike M. in service, always goes above and beyond for me. Just had my car in this week and they did a amazing job even though it was just to have it waxed. Exceeded my expectations!! Would recommend both gentlemen to anyone looking to buy or just needing service!

Jessie Zaruba

Large inventory to choose from, website is easy to navigate, sales people are easy to deal with and knowledgeable (I worked with Clay and he was great). I felt like I was in control of the selection/evaluation process and there was no pressure to commit or move faster than I wanted. I have also had recall services performed here and that was pretty painless, too.

Melissa Eckard

I had a great experience with Clay at Smart Honda. I contacted them about the cheapest car on the lot, and they never acted less than 100% excited to have my business. The dealership is lovely, clean, and welcoming. I adore my new-to-me car, and I would feel very confident putting my trust in them again.

Dmitriy Komm

I've been a customer with Smart Honda for a long time and I can only say positive things about this company. I've owned Honda brand for most of my life, owning different models and I was never dissapointed with the brand as well as the level of service Smart Honda provides. Even when issues arise, they are always quick to help me resolve them and make it right. My adviser has been Bub for a very long time and he is easy to work with and very accommodating and understanding of my concerns when such arise. They have one of the best waiting area in town with a coffee maker that makes varies coffee and chocolate drinks as well as other refreshments. Overall great service, great people, great brand.

Matthew Dix

Clay, Matt and the rest of the team at SMART Honda were great to work with. The process was very smooth with no pressure - just a presentation of the information and an easy way to get my questions answered. I would absolutely recommend the team at Smart Honda in Clive!

James Belmont

David S in service department always does an outstanding job. He is punctual, congenial, helpful and makes me feel at home with Smart Honda. And thanks for the great service, it was completed quickly and efficiently. Smart even washed my CRV for us!!

Gerald Clutts

The total experience was seamless, efficient, thorough, and very customer friendly. Was notified about renewing a lease, visited the dealership, drove a vehicle that we had visited about, and left. Returned in 2 hours to select a color and work the deal. Gary Gentry in used cars worked with usl (it was the third vehicle I have purchased from him in the last 6 years). Look him up for a conversation about a purchase or lease. Rob Maser in finance had us in and out quickly with the deal as promised and the entire experience took about 70 minutes.

Dana Van Woert

They really want to be honest and fair with you. I have been using Smart Honda for service on my Civic for years now. I always have an excellent experience and the service department knows their stuff. Recently, I had to purchase a new vehicle after my Civic was totaled in a hit-and-run. I have had my eye on the CR-V for a while, but their new HR-V model was more of what I was needing. (I am so glad I went with the HR-V! It's awesome.) The sales team, specifically Scott Davis, were helpful and took good care in a somewhat stressful car buying process. They located the exact car I wanted and had it transported down from MNPL to DSM as fast as they could -- since my car rental was down to it's last days covered by insurance. The car got to me on-time and I even received some perks because of the transport miles. I recommend Smart Honda for sales and service.

Ian Richards

We just picked up our new CR-V, everyone was very nice and helpful. It was a great experience. I highly recommend Smart Honda.

rcflyer68

I have purchased 3 new Hondas from Steve Fulton at Smart Honda, 1 new 2017 CRV and 2 new Pilots, a 2016 and just last week traded up to a new 2019. I travel nearly 700 miles to do business with Smart Honda. These folks are extremely professional and a pleasure to do business with. I highly recommend them to anyone shopping for a new Honda.

Erica Schlichte

Buying a new vehicle should always be this great of an experience. We got a great deal on our Honda and felt like the sales team and financing department really cared. They were great to us. I would highly recommend.

Jessica Chandrasekharan

I have purchased/leased many vehicles from Smart Honda and have a great experience every time. Clay and Matt always make the whole process incredibly easy and quick. I can't recommend them enough!

Daniel Beck

Steve Fulton and Smart Honda were great to work with. Steve had setup a lease for my fiancé and I just took a look through their lot after she closed her lease on Friday and saw a Civic hatchback that I liked. We got back in touch with Steve and he got a deal worked up for me to close on Monday. He even came in on his day off so I could close my lease in order to get it into the last day of the current incentives. I would definitely recommend Steve and Smart Honda!

Carol (Tnwalkermom)

Matt Carlson, salesman at Honda, was superb to work with in buying our new 2018 CR-V. He was knowledgeable, easy to work with, and not a "pushy" type of salesman. Matt also took time to answer all of my questions and walked me through how everything worked on the new car ... lots of electronics! We also found their financial/closing person easy to work with too. (Several other dealerships could learn a thing or two from these guys.) We will definitely return when we're looking for another vehicle. Thanks Smart Honda for giving us a dealership with quality products and quality people!

Lesa Seefeld

My husband and I enjoyed working with Zak Kraft. He was very professional and not pushy. We told him we were looking at many different dealerships but he didn't seem offended by that. He was great at explaining what the benefits of the different models of the Pilot were. He didn't try to over-sell but wanted to meet our needs with something we were comfortable with. The staff at the service department has also been very professional and friendly. Smart Honda gets A+ from us.

John Conyers

I did my shopping on line and found a 2013 GMC Terrain at an acceptable price and mileage. Drove onto the lot and Mike was on the spot within a minute. He waited for questions as he probably didn't have much knowledge as it was pretty fresh to the lot and not a Honda so I didn't mind. We took a test drive and he quietly sat in back as my wife and I took the spin. The real service came into play when, after a price was reached, Cheryl in the financing department took over. She is very experienced, friendly and really seemed to care. We had a glitch, not with my credit but with the interest rate at my credit union that I was quoted before I set foot on the lot. She handled it with my best interests in mind and wrapped up the deal. I came in the next day with my title and while I was with Cheryl discussing the interest rate glitch, Mike had the body shop touch-up a boo-boo they promised to fix and filled it up with gas. I am very pleased with my experience and would recommend Smart Honda.

Jan Bateson

Very good experience. Michael explained the servicing of my Honda and kept me updated on the progress of the work. Wait time acceptable as water, coffee and donuts were offered plus comfortable seating. AND Michael even washed my car after completing the work that was done. That was a nice surprise for me.

Anisa Ames

Purchased a car last year and had an amazing experience. Aaron Logan did a great job of working with me on price. The staff there is great and very polite. I adore the receptionist, Vickie, she does a great job of making you feel like you are at home.

Theodore Barge

My Service Advisor was Josh Smith. He was very professional and knowledgable of my vehicle needs. I was delighted with the service I received and will continue my service relationship with Smart Honda. I trust the dealership and the services rendered. A special thanks goes to Mr Smith for helping me when I physically faltered and he helped me get our my waiting chair and assisted me to my waiting vehicle. Anyone that extends themselves helping others is a special person. Thanks!

Michael Martin

We purchased our first Odyssey Van from Scott Davis and Brad Ewing. Best car buying experience we've ever had. They were very thorough with our needs. The process was quick and easy, the finance manager was great to work with as well. We will buy again from Smart Honda.

Sharon Van Wyngarden

Great experience! Would highly recommend them. Had a good salesman named Dusty. Enjoying my Passport :)

Vanessa Perkins

My 2007 Honda Civic that was fully paid off was rear-ended one evening coming home from my part-time job. I am 25 with a bachelors degree but still working full time and part time. I wasn't expecting to have a car payment added into the mix but Smart Honda listened to what I was looking for and helped get me into my first car purchased solely in my name! The process ended up being incredibly easy and I am super grateful for Clay Olson holding the car I picked out for me for a few days while I waited for my insurance check to come. The staff was great and I would recommend them to anyone! This car makes the third car my family and I have purchased from Smart Honda and we will keep going back to them. They have always been good to us.

Blake Rozendaal

We recently bought a 2013 Toyota Camry from Smart Honda and we had a great experience there. Todd Decker walked us through the many little steps it takes to buy a car and made us feel very comfortable with the whole buying experience. He made sure to help us understand all the line item in the purchase and triple checked every price to make sure we were satisfied. At the end of the day, he even washed the car and gave us a full tank of gas before we left. The rest of the team at the dealership was very friendly and helpful at every step in the process. The hot drinks station is pretty high tech too; we took advantage of the great hot chocolate option!

Sandy Van Maanen

Top notch group of guys! Made buying my new car easy and Love my new CRV hybrid Everyone took all the time I needed to get to know my new car. Thanks everyone!

Deb Williams

This is the third Honda I have leased from Smart Honda and Scott Davis and like the other two before, this was a great experience. The process from start to finish is enjoyable and easy. In fact, I signed the paperwork, traded my car and picked up my new car all on my lunch hour. I love my new Honda Civic and the way it performs even more than my last one, if that is possible! Keep up the good work Smart Honda!

Trisha Arias

Always the best! I'm a busy person, traveling a lot, not sure where I will be and Smart Honda is always so great! If a need a rush oil change they work with my schedule, they don't say no to me, they understand and do the best for quality and time. If I have to wait, they have a nice area with tables were I can do some work while wait. Thank you for bro,g always so nice and so professional!

Jim Holtz

I just purchased a 2018 CRV from Zak at Smart Honda. The purchase was painless and Zak went above and beyond to make sure I was satisfied with our agreement. This is the 1st car I've purchased from a Des Moines area dealer since 2004. I can't recommend Zak and Smart Honda enough. They are fair, honest and put the customer 1st. I'm extremely happy with Zak, the dealership and of course, my new car! Highly recommended!

Philip Hauck

We recently purchased a new Honda CR-V from Smart Honda in Des Moines, Iowa. Matt Carlson and the staff at Smart Honda took good care of our purchasing needs, and gave us an excellent price for the new car and our trade in. The whole experience was amazing and we will return when we need to buy another vehicle.

Mark Danes

It was a complete pleasure to discover Smart Honda after moving here. Steve Fulton was exceptionally helpful, as were the other associates we met. Brenda was very thorough in completing the lease transaction for us on our HR-V. Overall, we will recommend Smart Honda to others. Your customer focused approach kept the process moving quickly. Thank you!

Pat Batcheler

We had a bad battery, needed regular checkup and oil change as well as a recall notice about the shift handle button popping out. Scheduling was prompt, courtesy taxi took us were we needed to go while service was being done. The wait time didn't seem long to us and everyone was cheerful and courteous. The car was soon back with us after a good wash and have confidently driven it around while it has performed perfectly. Really pleased with it all. Didn't hurt to find the battery was still covered by the warranty. Just had to pay for the oil change. Great day and great job.

Brenda Thompson

Many thanks to the service department for bending over backwards to get our 2017 Honda Pilot repaired! We had owned the vehicle less than two weeks when the "check engine" light came on. The extended warranty we purchased with the vehicle was from a non-Honda dealer. So the warranty folks needed a lot of information before they would pay for the repair. Smart Honda of Clive helped the adjuster understand what needed to be done. Thank you so much for all your help! We will definitely return for any service needed.

Megan Andrews

Missy was extremely helpful when explaining what services my car will be needing in the near future. She went above and beyond to make sure I knew what may happen if some weren't done right away, but also didn't pressure me like a lot of mechanics do. I was very happy with the customer service I had.

Brent Warren

I felt that the staff at SMART Honda did a great job at answering my request and working with me through every step of the process. They made buying my first new car understandable and simple to go through. I work specifically with Mike Herring and would recommend him to any seeking to buy a new car but not sure on all the steps needed.

John Koester

We purchased our Odyssey here and have had good experiences since. While it was unfortunate that the alternator went kaput after only 100k miles, the staff gave me a reasonable quote to fix it. They actually came in lower than expected, when the final bill was ready. Todd Decker was an amazing salesman from our actual purchase. I would certainly buy another vehicle from him.

Don Sommerlot

Smart Honda has been servicing our 2 vehicles since 2012, and I have never been disappointed. David Sysombath is my "go to" person with any question related to our vehicles. He is always very respectful, and thorough with answers to my questions. I trust him to give me good advise, and I appreciate his friendly, "good to see you" approach. Also appreciate the hospitable atmosphere in your customer waiting area.

Kyle Peterson

My wife and I had a great experience at Smart Honda today. We received a great price on an Odyssey for our family (which we agreed on before arriving) and Mike Herring was extremely helpful and made the trip from Omaha to Des Moines well worth it. I would highly recommend Mike and Smart Honda.

Holly Jacobson

I cannot give enough props to this sales team. First off Dusty was amazing and referring me back to Todd (whom I worked with in March). Todd was great and patient with me when deciding on which Honda would be right for me. He actually took the time to listen to me. Then Chris was amazing with all his helpful advise on what would be right for me and found financing that would fit MY budget. Again, I cannot give enough props to this sales team. I will definitely be a return customer.

David Pille

Smart Honda had a very good deal on the Honda Pilot we bought. The salesman was friendly but was a had a bit of an attitude when it looked like we weren't going to buy the first vehicle we talked about the CR-V. My wife thinks he could have taken his time more on explaining the perks of the Pilot. All in all our experience with Smart Honda and Clay the salesman was good and would buy again and tell people to go there.

Larry Warrick

We had a very good experience with Brain at Smart Honda. I had previewed some of the features of the new Odessey and Brian listened to us and helped us get the car we wanted. Joe was very helpful getting all the paper work completed. Even when I had to return to get the additional features completed, Missy was very helpful. Great staff, clean building, very welcoming.

Michael O'Neil

I worked with Mike Morales in the service department to take care of a fuel pump recall issue with my 2017 Ridgeline. Mike explained the repair and kept me apprised of the progress. I was in and out in about an hour, which was a lot quicker than I expected. I have always been quite satisfied with service at Smart Honda and have been a customer for almost 20 years.

Kelli Vorrath

Third purchase with Smart Honda and beat experience yet!

Marty Riley

I have worked with Leon for the past 7-8 years. We started leasing Honda Pilots, and we love the car so much, we continue to renew our lease every time. Leon really accommodated us this time by allowing us to complete the paperwork before the new car has even arrived. My husband runs his own business and can't just drop everything to run to Des Moines to sign papers. He and all the crew at Smart Honda even got us out of there in record time so we could make it to a wedding. Thank you so much! This was definitely a 5 star experience even though this automated system changes it to 4.7.

Norma Daly

Very accommodating and great service!!! Bought my first new car from them in 2010 and had extremely good service and follow up. Went back this year and traded in my 2010 CRV for a 2018 CRV, I had a great salesman (Clay Olson) and all that help get the vehicle ready to go, he explained everything and had everything done on time, would highly recommend them. Their finance people are also very good at there jobs.

Carmen Willmore

I love the service that I receive from Honda. My recent new purchase was my second one in 5 years. Chris Gasche is always great to work with and makes the purchase easy. Clay Olson was instrumental in showing me all the new features of my new Pilot and answering my questions, and Rob Maser makes the financing easy and non-cumbersome. Dave and Cole are awesome to work with on the service end. They are very accommodating to my schedule and I count on them to provide the service that our vehicles require. All of this is the reason I keep coming back to Smart Honda.

Shelly Robinson

We purchased two CR-V's on the same day, and had a great experience working with Zach. This is our sixth or seventh purchase from Smart Honda. We have always been treated exceptionally well by Matt Hofmeyer, and his entire staff. That's why we buy all of our vehicles from Smart Honda.

Sreekumar Somasundaram

I recently purchased a CRV from Smart Honda, and Clay Olson was the sales person. He did a wonderful Job by getting me a good deal, answering all the questions I had. He took time and even explained the important features of the car. Never thought it is so simple and quicker to buy a car. You don't even need to call them, just email Clay and right back he would get back to you with all the details. I would definitely recommend Smart Honda and Clay Olson if you would want to buy or lease a car.

Suriya Angamuthu

I’m out of state buyer and recently purchased my new Honda vehicle. Smart Honda’s price is very competitive in and around all 4 neighboring states. Todd Decker, my sales consultant is very friendly to work with and answered all my questions and made my sale process very smooth.

Joshua Stamper

Excellent experience working with Gary to buy a used truck from Smart Honda. I drove down from MN after Gary got my trade-in info, DL, and online finance info.Test drive and 30 minutes in finance later, I was driving home. It’s worth the trip to Des Moines.

Jean Haskell

Being a long time Toyota owner and being happy with their service, I was skeptical as to whether I would get the same service at Smart Honda. Well, I was very happily surprised. This is probably the best service dept I have ever dealt with. They addressed whatever problems I had quickly and professionally. I even recently had a flat tire while at the dentist office, of course. David Sysombath was wonderful. He sent two guys out to put on my spare and drove it back to the dealership while I was still in the dentist chair. They replaced the tire and in about an hour I was on my way. Honda is not only a great vehicle but the Smart Honda service dept is top notch. Thanks, Dave!

Roy Shafer

This is the 2nd vehicle I have purchased from Smart Honda. They are very professional and not high pressure. John Hand is a great salesman and I would highly recommend him to anyone. He is very knowledgeable about the Honda products and takes his time to explain everything to you. Then the day I picked up the car he went over a lot of the options with me and helped me link up my smart phone to the new car. The only reason I didn't give Smart Honda 5 stars was because of the Theft Prevention option. I was a little surprised to find I was charged extra for that. Somehow I had assumed that came with no charge. I feel that Smart Honda could have done a little better job of explaining that option.

Chuck Breeding

I just purchased a 2018 Honda Accord Hybrid Touring model and could not have been happier with the entire process. From my salesman Matt Carlson to Aaron the sales manager (who located the exact car I wanted) they did a great job. I highly recommend Smart Honda!

Kristine Holton

Incredible experience overall!! Just leased a new vehicle from Smart Honda and I am extremely happy with their customer service!! Zak, the sales person was very nice, wasn't pushy, and explained everything. He answered my questions and made sure I understood the answer. Matt in finance was wonderful, as well. He, too, answered all my questions. Matt Hofmeyer, general manager, has a great team of people working with him at Smart Honda!!

Shannon McWilliams

I called last minute on a snowy day hoping to get in for a fast oil change. The service representative I spoke with was great and told me to come right in. I was met immediately and they took my van right in. I waited for approx 30 minutes while they serviced my vehicle and then was on my way again. I love the complimentary coffee, donuts, and bottled water they offer as well. Great experience - it was my first oil change since purchasing my new van and it was free of charge. Even better! I'd highly recommend Smart Honda!

Jill Leonard

I spoke with Katelyn on the phone and explained the situation with my sons car. She was very knowledgeable and understood my concerns. We had his car towed in the next morning and we spoke with Missy. She was wonderful to work with. She took the information about what was going on and advised us they would get his car in as soon as possible that day and get it checked and call me. They got his car in and fixed in the same day plus changed his oil!! Thank you for going the extra mile!!! Your loyal customer, Jill.

Adam Houston

I live out of state and this was one of the only dealers that had the Honda Civic that I wanted. They were so easy to work with and made everything smooth in purchasing my car. I bought my Honda Civic on a Saturday and on Sunday noticed my lane watch wasn't working properly. I called Monday morning to get it serviced and they said they were completely booked but to bring it down and they would work it in. As soon as I brought it into the service department they started working on it and 45 minutes later it was done. I appreciated their quick service and ease to work with!

Tim Read (Tim Read Illustration)

We recently purchased a 2016 Honda Odyssey and found our experience to be quite easy and pleasant. Clay Olsen was very knowledgeable and followed up well with issues surrounding the vehicle. They serviced the vehicle quickly and had it ready on time the following morning.

Jean Merrifield

Just bought my first Honda. Todd Decker was an absolute wonderful person to work with. He was not your typical "new car salesman" (pushy). He was knowledgeable, understanding of my needs, and listened to what I wanted in a car. I asked not to be inundated with calls and I wasn't. The only calls I received were the ones saying my new CRV was in. I keep cars a very long time, 9+ years usually, but if I ever need another vehicle, I will certainly come back to Smart Honda. I just hope that Todd is still there. Thanks for the awesome experience.

Carrie Arp

We recently purchased a 2013 Honda Pilot from Clay Olson at Smart Honda. Hands down the BEST salesman we've ever worked with!!! We honestly have NEVER had such an enjoyable experience buying a vehicle. With our 3 kids in tow...we found the perfect vehicle, felt great about the deal, and it was all accomplished within 2 days! The whole staff was amazing! We will never buy a vehicle anywhere else. Thank you to Clay and Matt for making the purchase of our new vehicle such an enjoyable one!

Jessica Van Winkle

My spouse and I have been working with Smart Honda over the past few weeks and have nothing but great things to say about our salesperson Gary Gentry and the business manager Matt Ehmke. I had been looking to replace my old car for MONTHS. We met Gary and he was the key to helping me find what I was looking for. Gary listened, didn't try and show me anything that didn't meet my criteria and was patient with me through this process. I am very happy with my purchase and hope this car lasts as long as my old one!

Laura Lancaster

We purchased a new Honda yesterday from Smart. We were in an accident and needed a new vehicle, I was absolutely dreading the whole process. Smart made the process so fast, simple, painless and actually enjoyable! It was definitely worth the 2 ½ hour drive! From the friendly faces and helpfulness of all staff to the drinks and snacks we will be back! Todd Decker and Chris Gasche are the best we’ve worked with in many years of buying vehicles. Thank you so much to Smart Honda of Des Moines! Wahoo, NE

Dan Vaughan

Enjoyed meeting with Steven. He truly listened to what I was looking for in a vehicle and helped me identify a vehicle that I feel comfortable and excited to drive. He asked the right questions and overall I felt like he cared about my purchase. I would definitely recommend "Smart Honda".

Kevin Miller

I wanted to upgrade from my 2005 Civic and decided to look into Smart Honda and the Accord. Boy am I glad I did! Everything about my experience was awesome (and I hate shopping for cars)! The sales person answered all of my questions and was very knowledgable about the car and it's features, and boy were there a lot of new features since the 2005 Civic. He even took the time to buff out a smudge on the front grill before letting me drive home. Very happy with this experience!

dragon788 (dragon788)

We've trusted the Honda dealer in Clive for many years to service our new and used Honda vehicles. The service advisers have remained through several dealer name changes and are always friendly and helpful. The new system they have implemented for recommending service through an online system is extremely annoying and will be receiving negative comments to the management upon our next visit. We requested a pre-vacation inspection and oil change, the system recommended a transmission flush, a brake fluid flush, all filters replaced, as well as a couple of new tires (and the technician that called and the online system couldn't agree on which pair it was). This was a suggested $1k+ service of which over half was completely unnecessary. Very disappointed in the system, but the car detailing we requested was very well done even though it took them keeping the car for two days to perform the services we actually requested.

Josh Cox

Nicest car I’ve ever bought, service here is always excellent. Had great experiences with Ted, Bridgett and Jeff, they really know what’s going on there!

John Graham

We originally arrived at Smart Honda to have an air bag inflator replaced, at no cost to us, in our 2009 Honda Civic. We had no intention of purchasing a vehicle. While waiting for our car, we checked out all the new Honda’s in the show room. That is where we met Steve Fulton, a Honda salesman. Steve was very easy to talk to and chuckled at my humor even though he had probably heard the same thing 100 times before. Steve made us feel very comfortable asking questions and provided additional information that was related to our questions. Due to Steve’s excellent salesmanship and communication skills, we drove home a 2018 Honda Civic. Thank you, Steve Fuller and Smart Honda.

Kerry A

I have been a customer of this dealership since 2003. I have always received impeccable service. My service adviser Missy Halferty is second to none and provides me the best possible customer service experience. I would wholeheartedly recommend Smart Honda to anyone looking for a stellar automobile service experience.

Moses Kim

I had a great experience at Smart Honda. Everyone was courteous, respectful and did their best to give us exactly what we needed. I will definitely be returning to them for our future leases.

Susan Altemeier

We stopped at Smart Honda to test drive the Pilot. Loved the vehicle so many little details taken care of. We then saw the CR-V and forgot the Pilot. For the 2 of us it was a no brainer. John our sales person was on vacation when we decided to buy. All the staff at Smart Honda jumped in and made our purchase smooth. So professional but not pushy. GREAT buying experience.

Kari Lind

I love working with Smart. I've been buying/ leasing new cars for years. Now I just got my first used vehicle for my 15-year old and the process could not have been any easier. Scott Davis has been there for years and is great to work with. HIghly recommend him to anyone.

Katie Gull

We just moved to Des Moines area and have been happy with our service at the Smart Honda. We have done oil changes, tire roatations and some routine maintenance. Our service guy is Mike. He makes us feel valued. From the very first appointment he told us "I will be the one to take care of you everytime you come in, if you need anything give me a call personally". The wait times have not been to bad either. They've always been able to squeeze us in, even on busy days. Thanks Smart Honda!

Gary Ramquist

Of all the dealerships we visited, there was no pressure and the dealership offered a fair trade price. The selection on hand allowed us to purchase the car on the day we were ready without waiting on delivery, although that service was offered. I felt we were spared the games played at other dealerships. The sales person, Scott, was very knowledgeable about the vehicles, and very easy to deal with. I felt he went out of his way to provide us with a good experience, genuinely seeking return business.

Ken Uehara

No pressure service with no hassles on test driving vehicles. I leased a vehicle from here. Oddly, I was refused a price breakdown when I asked for it. I can understand giving an overall price for simplicity, but why not show me the details when I request it? The paperwork and credit check took about 40-minutes, which I believe is about typical. The signing and vehicle prep was straightforward and smooth. Drove away a happy customer. A couple of gripes: I was given the push for purchasing more services at the financial signing. When I asked if leased vehicles are required to be maintained/oil-changed by the dealership, I was told "yes" but I later found was false. I can understand the pressure to up-sell, but I did not appreciate the false info. Also, I researched other dealerships in the area and asked the sales rep here if Smart Honda could match or beat their price on the vehicle I wanted. I was given a gruff response about my request being "ridiculous." He then called me back a few minutes later to offer me a better deal, which I took. They gave me a complimentary first oil change. Cool drive-off perk!

Patrick Swartzendruber

Absolutely wonderful. Our experience working with Todd decker was great. The guy is a complete professional who know and understands his job without being pushy, add in his great humor and it made for one of the most car buying experiences we have ever had. I would highly recommend Smart Honda and Todd Decker to anyone looking to purchase a vehicle.

Julie Eslick Warner

I've only had experience with the service portion of Smart Honda. They always have my car ready to go when I need it, and the shuttle service is very convenient! The oil change is maybe $7 to $10 more than what I used to pay at Midas, but I'm willing to pay since they're Honda people looking at a Honda.

Katie Webb

Clay was the best to work with, along with Matt in financing! Had a great experience and it’s thanks to them. Couldn’t recommend them more!

David VanHorn

I had a great experience with Smart Honda of Des Moines. We have purchased three used cars through them and each team things have worked out well for us. Matt Carlson has been the dealer we have worked with and I have found his low key approach to be great.

bob young

Dave and the entire staff at Smart Honda were wonderful to deal with.

Irene Watson

Our experience while 'just looking' at the Honda dealer was a pleasant one. Todd Decker asked if he could assist us in anyway. We began to ask him questions. He was more than willing and capable of answering. He was very professional and helpful in guiding us with our purchase. In fact everyone we dealt with treated us the same way; courteous, professional, knowledgeable. It was a very smooth, comfortable, and pleasant experience. Thank you!

Karen Bishop

Always courteous, honest, and easy to deal with. I have purchased several vehicles from Smart Honda, and always use their service department, David S. in particular, as my service consultants and mechanics. I recommend Smart Honda highly.

McKenna Delic

We worked with Dalton and he was great! It was very easy and fast! They did an amazing job getting me in a new vehicle with a comfortable payment. They were thorough but to the point!

Connie Roberts

Matt Carlson was great to work with. We found the car we wanted on the internet at Smart Honda in Des Moines. When we called, the car had just been sold. Matt located the same car at another dealership and had it delivered to Des Moines. Matt spent a great amount of time explaining the car's features to us. Matt is not a high pressure salesman. We would buy from Matt again.

Maggie Moreau

I leased a 2017 Honda Civic from Smart Honda about a week ago. Tim helped me so much. He explained how leasing works, as I was new to it. He was very knowledgeable about Honda and was able to answer any question I had. He communicated professionally over the phone and email. He wasn't pushy at all, I felt very comfortable shopping for a new car with him. When I went in to pick up my car and sign papers, it was done in a timely and efficient manner. Tim thoroughly explained the features of my car and showed me how they worked. He was friendly and professional. I will be recommending Tim and Smart Honda to any one I know who is shopping for a new car!

Olga Bohall

This is my third time buying Honda Civic from Smart Honda. My experience was excellent! My salesman was Brian D, great guy! Closed the deal fast, no pressure tactics, Brian was very friendly and helpful. Again, got a great car for a great price. Thanks Brian and Smart Honda:)

Kurtis Watts

Amazing service here. Levi in sales and Steve in financing made the purchase process extremely easy and stress free; and were able to answer any questions I had. I would highly recommend going here if you are looking to purchase a vehicle.

Caysi Porter

We were so impressed with the staff at Smart Honda! Brad never made us feel rushed, answered all of our questions, and we enjoyed fresh coffee and donuts while we waited. We are super happy with our purchase and will definitely return to Smart Honda in the future!

Cindy Conte

I just bought a used truck from Clay at Smart Honda. He and every person I dealt with on the staff were friendly, knowledgeable, and seemed to really care. It was the best car buying experience I have ever had. Thanks to all of you.

Jake Moline

My wife and I purchased a new Honda Odyssey and traded in our Ford Escape at Smart Honda. The entire process was very smooth and stress free and our salesperson, Clay Olson, was fair and genuine. I would highly recommend working with Smart Honda and Clay in particular.

Elena Munoz

Service Person, Cole is always attentive and very helpful with the service of our vehicles. The service department personnel go out of their way to help with any problems that occur. My car is always serviced and repairs are fixed as promised. They even wash my car without asking when my car is serviced. I recommend Smart Honda's service department to anyone needing quality service.

Gregg Hawkins

We've been driving nothing but Hondas since 2007. I just picked up my fifth Pilot and my wife is driving her second Odyssey. Our plan is to get another Odyssey van in the future. All of our business has been at Smart Honda. We are always treated with respect and a friendly attitude by any of the staff at the dealership. Clay Olson is very personable and we enjoy working with him. We would definitely recommend this dealership and the Honda brand to anyone wanting a high quality and reliable vehicle.

Cleve Bryant

Our first experience with this dealer occurred in 1993, when it was still Holmes Honda. We blew a tire and damaged a wheel on the Des Moines Freeway. They had us back on the road with a new tire and wheel in less than two hours. After we returned home to Iowa, we purchased a 2009 Accord. Less than a year later Holmes sold to Lithia, continuing the pattern of dealer consolidation. Usually this results in high prices and indifferent treatment of customers. Fortunately, Smart Honda is an exception. For one thing, we were able to relate to the same salesman when we returned to purchase a 2013 Accord. John Hand is skilled, relaxed, knowledgeable, and easy to work with. We wanted to buy a model in high demand, and we would consider only one color combination. John determined that just the car would be built about three weeks later, and we reserved it. Though this was longer than we liked, it was all right because I am retired. Since this was a cash deal, it was easy to track costs. Smart discounted the car and the accessories we wanted. When John called us, all accessories had been installed and the car was ready to go. The finance manager did not press us to buy the usual add-ons, and the negotiated price did not change. John set up some of the electronics for us and we were out the door in about an hour and a half. We rated service "very good" because on the first car they occasionally tried to "sell us up" to things not called for on the service schedule. Just make sure that when the Maintenance Minder calls for service you check the booklet that comes with the car and allow them to do only what Honda recommends. Contrary to some other reviews on this site, we found the service charges to be about average for new car dealers. Our 2009 was the least expensive car to run that we have ever had, and we expect the same from the vastly-improved 2013. Drive safely, and watch for cement blocks on the Freeway..

Frank Scaccia

I just purchased a new Honda CR-V from Smart Honda. It is my 3rd purchase from the dealership. Scott Davis is an awesome person to deal with at the dealership. He sat down with me and went over all the options associated with the vehicle. Scott and Matt Hofmeyer gave me a fantastic deal on the car and my wife is very happy with her car. I go to Smart Honda for all my new car purchases even though I am from Batavia, Illinois. Scott and Matt treat their customers fantastically !!!

Tyler Reihmann

My experience with Smart Honda on my most recent service call was mixed. Our 2013/14 CRV did not start in the morning due to a battery issue. When I called in to find information about taking the car in, I received pricing information and was told the warranty expired in May. When we jump started the car, I found the battery installed had a 100 month warranty sticker which made me hopeful the battery would be covered under warranty. When I arrived at Smart Honda, I was told the battery wasn’t original and it was a replacement battery. Replacement batteries ignore their warranty and follow the warranty of the original purchase. The battery was bad and needed replaced. The experience of having the battery replaced and having the car washed was excellent. Service was quick, efficient, and I was out of Smart Honda quickly and back on the road. The explanation left me unhappy with the warranty process. The original battery was replaced within the first year of owning the vehicle due to some electrical issues. I have concerns about if the new battery we purchased will fail within the next couple of years. The upside is that with the new battery and 100 month warranty – I’ll be able to get it replaced for free – and at that time I’ll question if the replacement will be 100 months or will be the remainder of the original warranty. My feedback for Smart Honda is that as a customer, it would be nice for replacement parts to have updated labels to show the correct warranty for the part and prevent confusion. Explaining my situation when I was in the shop, I felt cornered and was even questioned about being the original owner of the vehicle. I understand facts are facts, but it would have been nice for the people I worked with to answer my questions with a little more compassion in the explanation. This experience hasn’t changed my desire to continue sending vehicles for service at Smart Honda – just makes me want to look closer at what services have been done to prevent my future confusion.

rachael Sokol

Great Service from Smart Honda. We had Chris Gasche and Matt Carlson for sales. They both went above and beyond any expectations! I am never hesitant to return to Smart Honda for service or sales! This is my 5th Honda and I always have all service and sales with Smart Honda! Wouldn't go anywhere else! Service is also great and very personalized! Thanks everyone!

Brandon Brown

Worked with Stephen Fulton, and he was absolutely fantastic. Bought a brand new CRV, and was in and out within 3 hours, which is pretty amazing when you think of all the paperwork involved. When the car was ready, he took me through all of the different features, and set up my phone. Couldn't have been happier with the experience. This dealership knows what they're doing. I'll continue doing business there in the future when I decided to upgrade in a few years, and I'll be seeking out Steve.

Gary Schumacher

We were very pleased with the sales rep when we visited on a "just looking" basis. We didn't get a high-pressure vibe from him. We thought we definitely wanted a Toyota Highlander and looked at other dealerships, but didn't find anything we liked that was in our price range. We decided to look at Smart Honda for a used Highlander. They didn't have Highlanders. My wife suggested looking at some mini-vans. We weren't sold on getting a Highlander so we decided to take a look at a Honda Odyssey that had been used by the dealership as a loaner vehicle. It was a 2016 with low mileage. We did a test drive and were pleased with the comfort and handling of the vehicle. We were so impressed with the no pressure feeling at Smart Honda that we called the other dealership and canceled the Highlander they were going to transfer from Kansas City for us to look at. After a couple days we called Smart Honda to request a meeting to discuss the price and financing on the Odyssey. At that time the sales rep told us of another Odyssey that was exactly like the one we had tested driven. It had also been a loaner vehicle. When we arrived at the dealership, he suggested a test drive of the 2nd Odyssey. We like it even better than the 1st one we drove. We decided that was the one we wanted. It took about 3 hours that day to test drive, agree on trade-in and get the paperwork done. While I was expecting a long process, I wasn't expecting that long. However, it was very busy at the dealership that day; there were a lot of people looking and buying vehicles. They were very accommodating and made us feel comfortable while we waited. They did have some up-sell options during the financing process, which we expected. We did purchase the extended warranty and environmental package, which we had talked about doing prior to purchasing. Overall, we were VERY pleased with the overall process and would recommend Smart Honda to our friends and family.

Carol Jones

Very pleased with the purchasing process. Everyone was great!

Caitlin Suginaka

This was my first car-buying experience. I came into it with some hesitation and a little fear of what I might get suckered into. I have to say that I was blown away by the excellent service I received at Smart Honda. My husband and I were given ample time and space to make our decision and a great deal of helpful information and tips along the way. We were treated with the utmost respect by everyone we encountered. We purchased a 2010 Honda CRV and could not be more pleased with both our buying experience as well as the product we were sold. I would recommend Smart Honda to anyone and everyone. If you are looking to buy used, I would highly recommend seeking the advice of Gary Gentry with Smart Honda!

Jay Thompson

We are so impressed with the service department. We had a high pitched noise coming from our blower (heater) in the cold. Of course the day we drove 1.5 hours to the shop to get it fixed, it was warm out and it wouldn't repeat the issue. They took the extra step of looking up other technicians remarks about it and found that our system was installed during a time when the machine was down at the factory and they were installed by hand. Others had found the bolts to be loose. They tore into it and found the same to be true for our system and were able to repair it on the same trip. (No repeat 1.5 hour trip needed). They let us use a rental car to get errands done too. Top-notch, professional and friendly service! It is worth our driving 1.5 hours to DSM to have them service our van. Thanks again!

Steve Van Dusseldorp

Great experience with our sales person, Dusty Rhodes. Appreciated his approach and straightforward style. Very experienced and knowledgeable.

Jackie Radke

We purchased a new CRV earlier this week. Luis Castillo was our salesperson and we can speak very highly of him and all of the help he provided. He was professional and knowledgeable and we feel he went above and beyond to make this a very good experience for us. I would recommend him and Smart Honda to anyone .

Liz K

Had oil change and tire rotation done at Smart Honda yesterday. As always, they did a terrific job. Fast, efficient service. Thank you, Missy, you are a great service advisor. Special thanks to Josh Zeigler, Service Manager, who is the reason we always come back to Honda.

Rich Ruane

A different way to shop for a car to the typical high pressure pushy sales people. After spending a day with some pushy sales/finance people, it was a breath of fresh air to go to Smart Honda, and not feel harassed, pressured or rushed. My wife & I went just to test drive a Civic before going to another dealer to look at a different make/model of car, but ended up staying at Smart Honda because of the relaxed atmosphere. The sales person was very friendly and helpful. At the end of the visit, the normally pushy finance person (trying to upsell), was a pleasure to deal with. Plan on going back soon to trade in the wife's car.

Zachary Eisenhauer

Smart Honda of Des Moines, was without a doubt, the best car buying experience I have ever had in my life. I had the opportunity to work with Matt Hofmeyer who helped to put me in a brand new Honda Civic at the best deal to me. Matt cared about what fit me as a person, not just another customer. Everyone I worked with from Financing to the service center work kind, courteous, professional, but not afraid to crack a joke. Without a shadow of a doubt I will be going back to Smart Honda when it's time to trade!

Ann Landers

After hearing such positive comments from our daughters, I was able to experience first-hand the excellent service from Smart Honda. We just purchased a 2019 CRV in January, and I'm still getting familiar with all the intelligence of this car. I wasn't really sure if what I was having checked out was even a problem, but I thought better safe than sorry. Missy was so understanding when I explained everything to her, and she agreed that it was a good idea to have things checked out. As it turned out, after checking things out, it was all okay. It was one of those things that I might have felt like an idiot for even bringing the car in, but not once was I ever made to feel like it wasn't a worthwhile service visit. And there was no charge for checking it out! Such fantastic customer service! I was impressed with the sales department before, but now I'm totally impressed with the service area, too!

Rahul Parsa

I have been going to Smart Honda for over 17 years (it was not Smart Honda then). Their service department is the best. They provide great service and NEVER recommend something you don't need. In particular, their manager Josh Ziegler is the nicest. He is not only knowledgeable but cares about his customers; very old fashioned. I recommend them highly.

Mark Houseman

Always have the BEST experience and treatment at Smart Honda! Josh Z in service is awesome and rapid with our service as always promised! Chris Gasche has sold us numerous brand new Honda's (15 to be exact) and we know we can trust him!! Buying from Smart Honda is always a professional and quick process with no snags! Service is impeccable! We recommend Smart Honda to all of our friends! Thank you! We will only buy from Smart Honda! Clay Olson always answers all of our questions and his follow up is impeccable! What a great team!

Madeline

I began my search by looking online. I contacted several dealerships via their website and disappointed I did not get a return call or they were unable to give me estimates based on I was looking for. I emailed Smart Honda after business hours and by 8:AM the next morning I had a call from Clay who took down details of what I wanted and called me back with 30 minutes with some figures that ended up to exactly on point. He did NOT bait me into to the dealership with dollar amounts that were false. I made an appointment yet that afternoon and drove away with a beautiful 2015 Honda Civic EXL. I couldn't be happier. Should have started with Smart Honda/Clay to begin with!

Larry Brown

Just bought a 2013 CR-V with a trade-in of a 2010 F150. They gave me more for the truck than two other Honda dealers. This was the second auto from Smart Honda and we have been happy with the process each time. Have had only one dealing with the service department for the 2009 Accord, which was a warranty problem. The 2009 was bought in Iowa City. The service seemed good, but that was in 2009. I recommend that you drive the one you have chosen with all windows down, and each window down at a time. The wind pressure from having back windows down in the 2013 CR-V is terrible. I felt like my ears drums would burst. Consumer Reports said the noise was not good, but it's really unbearable. I refused to pay for the security etching on the windows and the mud guards and was not charged for them, but they still came with the CR-V. We were asked to buy the extended warranty but was not pushed to do so. Brian Davis was our salesman and did a great job. We bought a 2011 Crosstour from him too. I cannot say anything about the service department because we have had only one experience with it. All the staff were friendly and helpful.

Lynn Beck

I just leased my 4th vehicle from Smart Honda. I have always been treated with respect. A lot of times, purchasing a vehicle can be intimidating, being a woman. Not the case with Smart Honda. Steve Fulton was great on both this and my last purchase. Love my new car.

Stith Wiggs

We purchased a new CR-V and have a very good experience. Tim Lindsay was our salesman and put no pressure on us and found us a vehicle that was right for our growing family. They gave us a very fair price on our trade in and that made us happy as well. Thank you Smart Honda.

Erin Drew

This was my 1st car buying experience and I couldn't have imagined it working any better. Matt Carlson was wonderful from the first emails we sent. When a minor "hiccup" occurred at the end of my purchasing decision, the whole team came together to create a solution and make sure I left happy. I would definitely try to do business with Smart Honda again in the future. :)

K Holm

This is my first Honda ever, and Smart Honda made it happen! Matt & Joe both changed my expectations of how a vehicle purchase should be and definitely raised the bar with level of service. It merely took 3 phone calls, and 15 minutes worth of paperwork to land my 16 Accord Sport, and I truly couldn't be happier. Job well done all around. I will be back again and again!

Mike E

I had my vehicle serviced here and it went very smoothly. It didn't take exceptionally long, the free amenities were exceptional and the price was much less than expected for a dealership. I will very likely come back again and recommend to other people.

Kath Forst

We were unhappy to learn that poor alignment on my newly purchased (used) vehicle caused us to have to purchase new tires when I'd had the vehicle less than 6 months. The Service Department did everything in it's power, however, to make it right with us. We left feeling quite positively about what could have been a very negative experience!

Scott Hamilton

Excellent experience. Relaxed and easy to work with staff focused on providing the best vehicle to meet our needs. Our salesperson Matt Carlson was friendly and worked with me via email (my communications of choice) and patiently provided answers to all my questions and let me take a variety of vehicles out on my own so I could make an informed choice. I highly recommend Smart Honda for your next vehicle!

Roger Powell

I've had nothing but great experiences at Smart Honda Des Moines. I've taken my 2015 Honda Civic for service on three occasions and each time the service is prompt, friendly, and anything done mechanically was superb and not too expensive. I would recommend anyone to go to Smart Honda Des Moines!

Mr.Midnight

Great.... Even though they are upgrading their building, service was quick and very polite. Which is made better because (1) they are booked for weeks but they fit me in. (2) They told me 3 hours till they were done... I stayed to wait. I was about to go on a walk when I was stopped and told the car was done, 2 hours early. (3) I was kind of a d$ck. No I was not thinking this at the time, but I did exhibit di#kish behavior. Such as not taking my headphones out when I was driving into the shop. Safety Hazzard too BTW. Also I came in expecting a lower price and may have blamed them for it. Later I was told by my wife (who did the research on it) that not only was it fair. It was cheaper then she expected. (4) Small thing... Free carwash. It was filthy folks, outside I mean. But now it matched the inside. So maybe my broken mirror isn't 7 years bad luck. Idk... Check them out.

ruth hancock

I just purchased my 5th Honda--the last 3 from Smart Honda. It was a seamless process--salesman was very courteous and knowledgeable on the new features/technology, no high pressure sales, good trade-in value, car was prepped and ready to drive home by the time we were done with financing. Love my new Honda Pilot.

Connie Frost

Most positive experience I have had while purchasing a vehicle in years. Very professional and informative sales staff. Purchase was done mainly on the internet and found it to be a great avenue for purchase. Would definitely do business with this dealer in the future. Clay Olson was sale representative, contact him for honest and professional car buying experience and tell him I sent you.

Bert Larson

After our 2011 Honda Pilot Touring was wrecked, we struggled to find a 2016 Honda Pilot Elite in Diamond Pearl White in Omaha. After searching dealers within driving distance we found one that was on order at Smart Honda in Des Moines. Mike Herring was gracious, helpful and pleasant to work with. We put a deposit down in July 2016 and took delivery Sept 2016. Mike kept us up to date on the status of the Pilot's completion and answered all my questions in a very timely matter. He arranged the paperwork to be ready when we visited his dealership. Once the vehicle came in he dedicated as much time as we wanted to go over the options and features to make sure we had all our questions answered. By far the easiest car purchase we have done and it's all due to Mike Herring. Thanks Mike and Smart Honda.

James Suong

My love my new Accord. It's Amazing. My car has many gadget, I felt that I'm in a spaceship. My Sale consultant (Gary) is very friendly, knowledgeable and helpful. I had the best experienced buying my new car at SMART HONDA. Thanks

Jason Uhlenhake

Smart Honda does a great job on both there sales and service. Clay and Chris did an excellent job of making things easy and taking care of me! Will continue to be a customer!

Jessica Gibbons

This is our 4th new Honda, all from different dealers. This was, by far, the quickest purchase time. Jesse Klein was our salesman and he was great, very knowledgeable and upfront. We were very satisfied with the deal and the pickup of our new Pilot. Service staff has always been up front the last couple years when we have taken in our previous vehicle. Would definitely buy from them again.

Lynda G

We went in for our Honda Pilot's service/oil change. My husband had gone online to schedule the appointment, but somehow they didn't have it on the list. They worked us in, even though very busy, and David (our service person) was very conscientious and helpful. We always enjoy the donuts and beverages (although the hot water was out for my tea so I didn't have any).

Stacey Lipp

David was my service advisor on my most recent visit. David greeted me with professionalism and genuine concern over my problem. He set up a loaner vehicle and made sure to keep my in contact with the updates to my vehicle. One of my associates just asked me about my Honda and I referred him over to Mike Herring who helped me get into my CRV and he is now a new customer. Thank you Smart Honda!

Greg Schwaller

We recently purchased a 2018 Ridgeline from Smart Honda. Steve Fulton was our salesperson and Aaron Logan was the manager who helped us. We were offered a great deal up front and they made it easy to move forward. Aaron then went to work to locate the exact Ridgeline we wanted. We found no need to shop around since we were treated so well.

Philip Latessa

The service department is excellent. They are ready for you whenever you show up, listen carefully to your problems, describe what they will do and then later explain what they did. If something else needs doing, they explain and give a cost estimate. My wife just bought a Honda, partly because of my experience in the service department. She found the same professionalism in the sales department. Philip Latessa

Kris Gibson

We had a great experience working with Matt Carlson and the team at Smart Honda. Matt's communication was great and everyone seemed very interested in providing a great customer experience for us. I would recommend them to anyone looking for a car in the Des Moines area for sure.

Mary Marshall

This was my first time as the sole buyer of a car, I was very apprehensive of what I was going to run into. My experience at Smart Honda was a very pleasant surprise. I had been to several dealers of various makes of cars and at several of them, when I walked into the showroom I was totally ignored. At Smart Honda I was greeted almost the minute I walked in, they asked what I was looking for and immediately found a salesperson to help me. Jack Lewis is a delight to work with. We sat down and he asked me what I was looking for in a car and then gave me some options. We test drove a 2013 Honda Accord and I immediately thought it might be the make of car I would be purchasing. I was not thrilled with the color combination on the test car and Jack showed me what colors they had and also let me know that they could get almost anything if they did not have it on the lot. I went home and continued my quest but at that point all others had to live up to the standard that was set by Smart Honda and I did not find any that were better. Thank you for being attentive to what I wanted, not what you had to sell, and also for answering all of my questions.

Jewel Thorne

I purchased a new Honda Accord from Smart Honda. I have found the sales and service staff to be professional and courteous. Would I buy another car from Smart Honda, YES. Not only because of their excellent staff, but because I love my Accord.

Chad Severson

I usually do not spend the time to write a review, but the service my wife and I received at Smart Honda was excellent! We did our homework and visited several dealerships around the Des Moines area. We had a handful of vehicles we liked from a few different places but the thing that stood out to us was our sales rep, Dusty Rhodes. The day after we stopped in he gave us a call to see how the rest of our afternoon went, as he knew we had a busy day planned with going to other dealerships. He wasn't pushing us to make a decision and was just checking to see if we had a good day. That speaks volumes to me, as every other dealer that called us that day was more interested in getting their sale. I get that is part of their job, but Dusty made us feel valued as customers and that goes a very long way with us. Thanks to Dusty Rhodes we found the car we wanted and will be doing more business in the future with Honda. Thank you for your time, help, and treating us as people rather than just another potential sale.

Brenda McClure

I have owned my Honda CR-V for four years now and have always had it serviced at the dealership. For the most part the service is fast and if there are any issues causing a slow down, David lets me know. I believe the costs are reasonable for the work completed. Whenever I have an issue with my vehicle the service department works with me to make sure it is resolved to my satisfaction.

Ron Dostal

We purchased a new 2012 Honda CR-V from Jesse Klein at Smart Honda in Des Moines. He was extremely easy to work with and with no BS and I felt we both were happy with the agreement we reached. Smart Honda will be my first stop from now on.

Jennifer Rogers

Mike, our service advisor, went above and beyond to help us get our Honda Pilot repaired. He worked hard to get to the bottom of a recurring issue, and we are so pleased and grateful for the excellent customer service we received from him and Smart Honda.

KLC Property Management

I recently leased my third vehicle from Smart Honda. Ted Lane was great to work with! Very happy with my new CRV. I keep coming back to this specific Honda dealership because their service department is second to none. David Sysombath and his team are great to work with!

Carol Morin

I just recently purchased my 3rd Honda Vehicle from Smart Honda. I have used sales associate Steve for all of these purchases. Brenda really knew just what to do to help me get financing. I will never go anywhere else to purchase a vehicle. The team at Smart Honda is A+. I am a Honda owner for life.

Jacob Phipps

If our cars need serviced beyond what I can do, I call Josh at Smart. He always takes care of us. Quick, hospitable, and reasonably priced. I would highly recommend giving him a call.

Bret Agard

We had a great car buying experience working with Matt. He was knowledgeable and worked with us to make the process smooth and fast. He took time after the sale to help us pair our phones and show us how the phone works with the car pairing mode. He took the time to listen to what we wanted and was not pushy or forceful in the sales process. Thanks Matt!

Dominic Julick

Super friendly and easy to work with. Not pushy at all.

Mallory Andrews

We leased a 2017 Honda Civic and had great service when it came to test driving and filling out the paperwork. They were extremely friendly and gave us great service and worked very well with us to get a good deal and make sure we were happy. We had the appointment set to pick it up in a few days, and that's where our experience turned horrible. Appointment at 5:30, we weren't helped until 6:30, even after asking multiple people!!! Our salesman was nowhere to be found, and we got multiple different stories on where he was. Then, they lost the keys to the car and had to go get a new one and clean that up. 45 min later, finally met w/ finance. Another 20 minutes and I was finally ready to drive off in my car. a 4 hour trip that should have taken 1.

Julie Childs

We bought our CRV at Smart Honda and Scott Davis was fabulous. We also had our car serviced there and the work is done with great care. Mike M. is a great service representative. He answers all our question with great knowledge and the service is done right.👍🏼 …

Chelsey Axtell

We recently purchased a used vehicle from Smart Honda and were treated very well. One of the nicest things is their smart pricing, which makes car buying easy. We were treated very well and I highly recommend their services.

Paul Johnson

I stopped in to fix my car heater as I was travelling from Texas to Wisconsin. They first said I needed an appointment and would need to leave the car. Then they had a mechanic come out to me where I was in line for service. The mechanic magically touched something under the hood and my heater was working again, and I got back on the road and continued my trip. Excellent, immediate service, and they didn't even charge me. It doesn't get any better than that.

Lynn Reed Aubrey

Todd Decker was great to work with!! He handled our questions and our preferences very well. Being a previous Honda owner, I've always been partial to the cars, so there wasn't a lot of convincing that he had to do, but he was great at answering the 5,000 questions we came up with. While I'm hoping that it will be years before we have to think about a replacement, our first stop will be Smart Honda (and we'll ask for Todd).

Debby Cooper

Levy was friendly and helpful. Brenda answered our questions regarding financing and got us the best rate. We will definitely buy from Smart Honda again.

Jason Wang

How many people do you know that walk into a dealership only to "just price things out" before you make a decision? Probably a lot of you. When you walk into Smart Honda of Des Moines they will not only give you an idea, but they will give you an offer you can't possibly refuse. My family was taken care of by Leon Wilkins and Brad Ewing. They took care of us in a way that I don't believe anyone else has experienced at a dealership. Gone were the pushy businessman mentality and bring on what feels like a walk through the Apple Store. No pressures, no hostilities, lets just talk about cars and make a deal if you're interested at the end. There is something to be said about going into a dealership being treated as a friend that we, as a family, truly appreciate and value when we go looking for cars. So look no further if "Smart Honda" has the next car you're looking for, they will take care of you and you can forget about walking in with your "game face" on. Lastly I would like to mention...this is our THIRD Honda from this exact dealership. (You get the picture) Thank you again Smart Honda for putting us in a brand new Honda Fit, we will be back when time comes for another great Honda, great customer service, and great people to talk to!

Chad Carrington

The team here has become a favorite! Scott is a great sales rep to deal with (we've purchased 3 Honda's from him), and Missy is an excellent service rep. I'm often frustrated with Honda, but never with this team at the dealership. Keep up the good work...

Barbara Maas

I had no experience with Honda and decided to stop in when I was out car shopping. I took a test drive in a CR V and really liked it. The next morning I went out car shopping again and had planned to stop back at 5 dealers. On the way I thought I would just begin with Honda. I walked in and Lou offered to help me. Four hours later I bought a new CR V. Lou was the best salesman I have ever worked with. My Honda was ready the next morning by 9. Lou explained and helped set every feature. I left and drove to southern Indiana. I love it! Lou set up my service appointment before I left with the possibility of changing the date when I get close to the 5,000 miles.

Mark Schaad

I dropped off our van at 7 AM and was told it would be afternoon when it was done. At 9:15 they called that it was done. June 2, 2022 We had a total loss on our odyssey, Scot Davis was very help in finding a replacement in a time when there is a vehicle shortage. We left with a 2021 CR-V . VERY helpful dealership.

Curtis Busch

I have leased 4 different vehicles from Smart Honda now. They always go above and beyond to make sure you are completely satisfied with your lease and the maintenance. Great company, but even better people to work with.

Betty Miller

We are pleased with the purchase of our Honda CR-V and felt very comfortable with our dealing with Clay Olson at Smart Honda. We had previous experience with this sales person and felt he spent the time we needed to make the right selection.

Pegene Howell

Great experience! Always very friendly and professional. With this visit for an oil change, I signed up for a tire rotation too. The service advisor said I didn't need a tire rotation (only 7500 miles on the car). I greatly appreciate the honesty!!!

Mohit Gurnani

I had done thorough homework on pricing before I initiated contact with multiple dealers through mails. Smart Honda accepted my target quote request and the entire process was pretty stress-free. Once we reached an agreement, I submitted all necessary documents and forms online. Most variables were discussed and ironed out before I stepped into the dealership. Once we got to the dealership, it took us 30 minutes to finalize the color (we had some last-minute doubts there), 30 minutes for 2 test-drive routes, and about 30 minutes to complete the finance paperwork. Our sales agent, Mike Herring was patient and helpful throughout. He got the entire process completed in <2 hours with 0 haggling and 0 surprises.

Megan Gethmann

I had an excellent experience working with Tim Lindsay at Honda. He made everything very easy and he was very straightforward. He very obviously cares about the people he works with. After only one day of looking at cars, I confidently left Honda with my new car knowing I got the best thing around.

Ryan Castro

Fantastic experience. We appreciated the approach of our rep, Clay. He was friendly, personable, and most importantly he was anything but pushy. He took time to answer our questions and show us around, and I never felt rushed during the processes. And, when it came time to do the paperwork, it took a bit of time, but it was straightforward and easy. The business manager was very friendly and high-spirited. Overall, I feel it was a fantastic experience!

Katie Dahm

Shouting their great customer service from the rooftops! I’ve had HORRIBLE experiences with the local VW dealership and vowed never to return. Smart Honda to the rescue! Missy was incredibly kind and helpful. The fact that I could take my VW here and have it taken care of by decent, kind, and efficient people made all the difference. If you have a VW, I urge you to go here instead of the local dealership. You won’t regret it!!

sara schyvinck

This is my second purchase with Smart Honda and the experience was speedy and honest. I knew what I wanted going in; a 2016 Honda Pilot! We did a drive by earlier in the week and didn't quite see the style we wanted, but when I stopped in to talk to a salesman they had a black one - just in. Brian Tjaden offered a quick test drive, although I knew I was already sold. Once we started the purchase process, it was quick and I believe they gave me a fair trade on our van - although it wasn't quite where KBB suggested. Brian explained things well and there wasn't a need for heavy negotiation. Overall, I enjoyed the sales experience and the followup afterwards.

Jigar Patel

Leon and team are fantastic. Easy to chat with and highly responsive over email. Actual purchase took less than an hour in person. The conversations were straightforward and Leon didn’t try to sell me anything beyond what I had asked for. Amazing experience all around. We’ll happily come back in the future.

Jim McNamara

I had a very easy time purchasing a new vehicle for my business from Clay. There was a miscommunication about the particular model we wanted, we had accidentally ordered the wrong one. The dealership ended up selling us a more expensive car at the price we were quoted, saving us several hundred dollars. I've bought two vehicles from them in the past three years, and expect to return when I need another. Thank you for making things so easy!

awesomeace86

Chase Jeffs is the person I will be buying cars from now on. A true professional before even leaving the lot for a test drive on my 2012 Chevy equinox Chase went over all documentation on the including their 126 inspection just because I had mentioned I had a bad experience elsewhere earlier in week. I can honestly say Chase truly cares bout you as customer he stayed two hours past his shift just to talk to me because I was waiting to hear back from the bank on financing. MATT in financing could have easily gave me higher rate but worked hard to get lowest local rate because he cares best experience I ever had from dealership what a team truly care customers thanks guys Cory D.

Kenyon Murphy

I bought a Honda HRV from Smart Honda. I knew what i was getting and i did some research about the vehicle . Katie Oswalt did an amazing job from getting the car to answering some questions i have about the vehicle. She took the time to show me the features of the vehicle. It was a good experience from the Start to finishing process. What i didn't like was when time to financing the vehicle and the finance guy pushed me to get a warranty protection plan. I said no a couple times but he still pushed for it. the warranty plan started out at 2000 and he knocked it down to 1400, but i still said no, he sure did tried really hard to sell the protection plan. other than that i thought they were very professional and very nice.

Jaina Hoyle

Matt Carlson was extremely helpful, listened to what I wanted, and found me the best deal. Only complaint I have, is waiting to do the finalizing with financing, I had to wait over an hour to be helped. Matt kept checking in, and quickly stepped up the customer service when I was given a free oil change voucher for the wait time. I would recommend to anyone!

Donna Whitney

Great customer service. I would recommend Smart Honda to everyone and wouldn't consider going anywhere else. The customer service is outstanding, especially in the service department. I feel fortunate to have a service adviser, Cole Fennessey, who is very knowledgable and that I can trust totally. I always seek his advice for any issue that comes up with my car. It is a great comfort knowing that for my car I'm in good hands!

Carl Stamey

Professional and thorough service and they always answer all of your questions! Missy in the service department keeps you up to date on the progress of your car and is very friendly. I have bought three Hondas from Scott D. and he is the best to work with. Highly recommend.

Michael Lewis

I went there after seeing the car on the web. Mechanic report and vehicle history report were inside the vehicle for me to view. Vehicle had a full tank of gas and was ready for me right when I got there for a scheduled test drive. I got there at 4pm and had everything all said and done by 7:30pm. Very professional, did not try to manipulate or pressure me to buy or sell me something I didn’t want. Very knowledgeable, courteous and friendly. I would definitely buy from them again.

Jake Gruver

I was pleasantly surprised at how easy and stress free it was to purchase my vehicle from Smart Honda. I am very picky about my cars and go through them with a fine-tooth comb (much more than most I would imagine), and Smart Honda was very accommodating to my needs. In fact they allowed me to take two different Accords overnight to make sure I was going to make the right decision. My salesman seemed more worried about my satisfaction than he did actually making the sale. (very refreshing) Also working the finance part was a breeze as well. They didn’t try to shoot me a lowball offer and then work from there. On both models I was looking at I was given good initial purchase offers…so good in fact that I really didn’t even need to negotiate trade or sale price. Overall it was a very good experience and not to mention I love my new car!

Steve Hanson

My wife and I walked in to Smart Honda and met a great Consultant named Dalton Johnson. He listened to our needs, pointed out key benefits of both levels we were reviewing and ultimately purchased a 2018 Honda CR-V. We were most impressed with everyone we dealt with and would recommend Smart Honda and Dalton for your needs.

julia duvall

I took my 2007 Honda Accord in for an oil change, airbag recall, and they replaced the air filter. All work was completed in a little over an hour, while I waited. David was very respectful, helpful and personable.

Vishal Kannankara

This is my first car from Smart Honda. My experience with my Sales guy - Matt Carlson was great. I am happy with service and my new CRV. Financing part was pretty smooth. I was provided with options to choose from. Overall a great experience. Would definetly recommend Smart Honda to my friends in town.

Cy Wyche

Mike Tillinghast was great. I am an out of state buyer, actually drove from Columbus Ohio to get the used car that I wanted. I know, pretty crazy, but they had the car I wanted at the price I wanted. Mike helped me throughout the process, gave an accurate walk around while on the phone discussing the car's condition. He was very patient and answered all my questions (I was driving 10+ hours, so I had several questions before I was willing to make the drive). He even helped me return my rental car after the sale was final. If it were closer, i'd definitely be back. Who know, maybe they will have the exact car i want next time and I will make the drive again.

Bob Ostrich

Mike M. , service advisor is very professional and a clear communicator. I grew up in the car business and know a little about cars. He is considerate when I decline a recommendation. One thing that has nothing to do with Mike. Honda recommends a wheel alignment. I wished there was an adjustment for caster, especially. This Honda as all Hondas they have a tendency to wander on the highway. More caster would give them more stability to stay straight and require less correction. Just a personal opinion that is shared with those who know, like Honda specialist. None at your facility. Lou Castillo couldn't have been more professional and accommodating. He helped us find the vehicle that fit our objectives. He knows his vehicles and explained features we are glad we have. He is a credit the car industry.

Michael Tang

All I needed was an oil change and I got far more in terms of professional and friendly service. Ms. Jaime Carter was outstanding! The oil change was done in about an hour and Ms. Carter noticed that my car stereo was out of service so she went above and beyond by making the effort to reprogram the code. Ms. Carter also voluntarily gave me a military discount, which was greatly appreciated. Great experience!

Jessica Abel

I have not enjoyed my previous car buying experiences and was really not looking forward to this new purchase. However, it turned out to be a great experience and I will absolutely be recommending my salesman as well as the financing associate. They were both great and I never felt pressured to purchase anything.

curtis busch

Best car buying experience I have ever had. The staff is eager to help by answering all your questions quickly and honestly. They provide great up front pricing and financing that is world class. I will recommend Smart Honda to numerous people and they have created a customer for life with this experience.

Kelly Voorhis

Fantastic experience! I purchased my first car, new Honda Civic EX, from Lou Castillo. He was very thorough and excellent to work with. The finance team was also great and so helpful. I will continue to purchase Honda's from this dealership.

Stacey Willey

I was skeptical about purchasing a Honda Odyssey since I was driving a wonderful Subaru Outback, but I really wanted a third row seat for hauling kids to sports and activities. After 4 weeks in this van, I am absolutely thrilled with our purchase. We could not be happier with the quality of this vehicle, the price, the gas mileage and the convenience of traveling with kids and family. Not only that, but I would buy another Honda from Chris at Smart Honda in the future. Very impressed with everything at Smart Honda.

Nathan Nguyen

David Sysombath helped match a competitor's oil & filter change discount price. And he notified me of when the vehicle's service was completed earlier than estimated, which saves me time. My only feedback/question is since my wife's Honda Civic had a multipoint inspection, wouldn't they know to refill the air in the tires? Because 10 mins after I left, I got a notice that the Civic had low tire pressure. Anyway, I like Smart Honda's service department, so I'll give their sales department a 3rd try when I need a Passport Touring.

Deborah Nixon

Just purchased a newer vehicle, and was very pleased with the entire process. Our salesperson Travis Hantelman did a fantastic job. He worked hard, kept in touch with us, and most of all was very patient. We will definitely refer our friends and family to Smart Honda!

Virginia Smith

I have been a customer since 2013 and am typically always happy with their service. They are prompt, courteous, and always accommodating! The reason for the 4 starts this time is that when they returned my car, the inside around the door/floor area was muddy. This was after it looked like they washed the car.

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