Reviews of Kia of Des Moines. (Car Dealer) in Des Moines (Iowa).

Kia of Des Moines

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Car dealer

Kia dealer

4475 Merle Hay Rd, Des Moines, IA 50310, United States

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Information of Kia of Des Moines, Car dealer in Des Moines (Iowa)

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Reviews of Kia of Des Moines

Stacey Hancock

I found a car I loved, got approved, traded in my old car and left with my new car all in one day! Kim helped me throughout the process, checking on everything I asked, calling me back promptly and had my new car ready at the time he said! On top of that, I was buying a used car and he didn’t realize the windshield had a crack in it, he scheduled a full windshield replacement on my next day off and had me out enjoying my day off in less than two hours. Kim made buying my first car an easy and fun experience! I highly recommend him if you’re looking for a new car!

Shelby Silvers

Highly recommend working with Joe S. He kept in touch whenever a car landed at the dealership & was available to show me what was available & helpful explaining things on the vehichle during our test drive. The entire buying process went very smoothly as we moved through the company from finding the perfect, to signing the paperwork. They also spent time walking me through the cars features/etc. Overall it was a good experience & I'm loving my new '22 Sorento!

Ashley Willis

I cannot say enough good things about my buying experience! I worked with Kris Kremin and he did an amazing job helping me find that perfect car. He was so patient and was quick to follow up with any questions that I had. Even with this crazy market, he worked hard to find a car that best fit all my needs. When it came time to pick up the car, they had everything ready to go. The team did an amazing job and made the process so quick and easy. I love my new 2023 Kia Sportage! It has everything I was looking for. I highly recommend Kia of Des Moines to anybody looking to buy a car.

S M

On my second Kia, love my 2023 Sportage! The exterior commands lots of looks and compliments out on the street! The ultra smooth ride, superior handling, no cabin noise, and a myriad of interior driving features make for a home run. Accolades to the caring and always quick responsive staff for an easy no-stress car buying process!!

Joanna Gilmore

Bought our first Kia last week and was pleasantly surprised at how smooth the whole process was from start to finish. We were in and out in about an hour. Love my new vehicle. Thanks also to Kim who answered all of my questions quickly and transparently. Big thank you to Kia of Des Moines for not adding on $5,000-$10,000 “market adjustments” to MSRP.

Joshua Helmick

As a first-time new car buyer, I was in the market for a new hybrid, which apparently is pretty hard to come by in 2022 with supply chain shortages. I was vacillating between a Toyota RAV4 and a Kia Niro. Toyota gave me a potential wait of anywhere between 3 and 12 months. At Kia of Des Moines, there was a Niro sitting on the lot, which I figured to be pretty rare in this age of shortages and skyrocketing fuel prices. My mind had been made up at that point. Bill was kind to me and my wife throughout the entire process. He helped us secure the vehicle and get us through without any issues. He was great at setting an inviting and positive tone throughout the whole experience. One minor hiccup was that the representative responsible for handing over the keys on delivery day had forgotten to post the temporary moving permit in the rear window. She did, however, thoroughly explain all of the technology inside the car. It was just a minor inconvenience to circle back to Des Moines as I was on my way home to get that permit taped to the window. Overall, I had a positive experience at this dealership, and I'm sure I can expect more good things when I schedule maintenance with them.

Jess Renaud

We just purchased our 3rd vehicle from Kia of Des Moines! All my experiences, from the 1st sale to servicing to trading in vehicles has always been easy and very pleasant. I would highly recommend Trey Stewart or Matt Ayala. Both of these guys have gone above and beyond for us to be sure we got just what we wanted in our new Tellurides. There is always a helpful smile in the service bay. Even when we had to return with our first Telluride ( 1st year of the model, working out kinks) because the button on the drivers door handle wouldn't unlock the car. It was fixed in less than an hour, they ran it through the wash bay and my two girls and I were back on our way! This most recent purchase I completed with Trey completely over e-mail. He was able to order our new Telluride with all the features we loved in our first Telluride and a new color and keep our lease payment right where we wanted it! We met Trey just inside the dealership doors for the first time and he led us to the new car. Jim Voss helped us with paperwork and Russ Slack showed us the new features of our vehicle. We were in and out in about 40 minutes!! Signed, sealed and delivered! I am a Kia of Des Moines customer for life!

Justin Key Well

Bob was quick to respond to our initial inquiry about a vehicle, sadly what we were interested in was already sold. So we stopped in on the weekend and met with him and found that one of the vehicles we were interested in had came available. We test drove it and another. After going over options and warranties offered we went with our original option and are super pleased thus far. Financing took 30 minutes, which is amazing! We have dealt with previous dealerships where it takes hours to get this part done. After the signing was done Emily went over all the features inside and outside and answered any questions we had. This was a great purchasing/financing experience!

Amanda Fee

We purchased a 2022 Kia Seltos EX on Tuesday! We had a pleasant experience! I highly recommend purchasing a vehicle from Kia! All staff were helpful and it was a fast process! They will definitely get our business from now on!!!

Thomas Neumann

By far the best dealership that I've had the pleasure to work with. We gave up on the Milwaukee market after many bad experiences with unscrupulous dealers and ridiculous markups. Bill Stone and his team did an fantastic job accommodating my purchase of a new Sorento. Will most definitely return for future purchases!

Dave Beltrame

I appreciate the professional staff at Kia of Des Moines (Mitsubishi of Des Moines). They all did a great job in locating a quality car for me. Especially Kim Armstrong with his ability to keep me informed on this vehicle. Very professional and a real help to me! Also Russ Slack for doing a great job of explaining all of the cars' features, a job well done. I will definitely recommend this dealer to family and friends. Thank you!

Thomas Lafave

Had a great experience at kia last night. Jami collier was awesome. No pressure, made everything happen that I wanted and in and out. Beautiful new ride. Thanks guys. Highly recommend

Emmanuel Avina

Presley is the best sales rep ever. She was really helpful, very polite, and super friendly. It only took me a little more than a hour to get everything ready so I can take my car home. Awesome customer service. Don’t hesitate to ask for her.

Kelly Foley

Antonio introduced himself, out on the lot, when we were looking at a few cars and answered our questions and provided us with his business card. He promptly answered our questions, via text message, over the weekend. We then worked with a salesman by the name of Kim who assisted us as Antonio was out of the office for the birth of his son. We found both of these gentlemen to be very professional and helpful. We also appreciated the efficiency when signing paperwork and getting us through the process in a quick manner. Well done!

Hamilton Andrea

This was my second time purchasing a vehicle at Kia of Des Moines. Both times were easy, quick, no pressure experiences. In today's market I was having a hard time finding anything that came close to what I wanted that was also for the price I wanted. Last week Gus D. helped me find exactly what I was looking for. No one tried to upsell anything at any point. I felt respected and I felt heard. Definitely recommend.

Kellen Schrimper

I had a great experience buying a new car here! Antonio was very helpful answering any questions we had, and he got us taken care of immediately! They took me through the new car technology and made sure I was up to speed before driving off the lot. Excellent service overall, these guys never disappoint!

Nancy Hoskins

We were VERY pleased with the employees at this Kia location. We needed a recall done on our Optima and needed it done in a week. The young lady we talked to said if we could drop it off before the parts came in they would be sure to do it quickly. Our car was done two days earlier than we thought! Winnie was the young employee who ordered the parts and scheduled the work done!! Thank you so much Winnie and to your people who did the work!! I would use this location if I ever needed work again!!

mike downer

This is BY FAR the most professional dealerships I have ever bought a car from. Andy Mattes is THE salesman you want to have help you with the purchase of your next vehicle. These guys are all honest and up front with every stage of buying a car!!! And that is RARE in the car business. They actually listen to your needs and care about your time and overall experience. I will never buy another car anywhere else!!! I would give 10 Stars if possible!!

Rachel DeCook

Great customer service, Trey was fantastic he made sure everything was clear and made sure to introduce us to the next person in the process. Aaron in financing was very informative and gave you all the options, and made sure to give us a copy. Aaron did a great job of introducing Frank, who gave us a full run down of our car and scheduled our 6 month maintenance. Overall, very great staff and Merlin, one of the managers, came over to meet and thank us....before we left everyone came back to make sure we had everything :).

Chandlor Collins

Picked up my new vehicle this week. Excellent experience. Had to order back in summer because of limited supply and was able to keep in touch with Joe on status and options. Price never varies with scarcity and the Joe went above and beyond throughout the process to keep it smooth.

Beth Smith

Bought a used Kia Soul and before I even got home, there were issues! Called my sales person and he got me into the shop as soon as possible, the issue (which was not a cheap one) was corrected at no cost to me. Everyone was so nice, service oriented, from the sales staff to the service staff. Josh in sales even delivered my drivers license to me when we discovered it was left at the dealership! Can't say enough good things about Kia of Des Moines and Josh! Thanks for a positive car shopping experience!

Makeba Lavan

Winsome was awesome! The routine detailing only took about an hour and they shuttled me to Target so I could shop while they worked on my car. Winsome called when the work was done, the shuttle brought me back to my car and I drove home! Excellent service all around!

Melissa Smith

Matt Ayala helped me to purchase a brand new car! He was so amazing throughout the entire process and was patient with all the questions I had. I am so happy with my purchase and would recommend Kia Des Moines and Matt to anyone!

Fran OToole

It was a great experience working with Kris Kremin in buying our first Kia. He was very personable and knowledgeable. The process was simple, everyone was friendly from the moment we pulled into their lot. And the lady who showed us how to work everything on the inside of the vehicle was great. Overall the entire staff was amazing to work with.

Brian Black

They were super accommodating And the experience was next to effortless. A similar vehicle to what we had ordered came in early and was identical to what we wanted and since the original order within a day we were in our new car. Everyone was polite and we could not be more happy. And we love the car

Gene McKelvey

Review for a fob reprogram for a 2015 Soul. The parts and customer service reps were helpful and courteous. Time in the shop was less than estimated. The customer service touches of vehicle inspection and car wash were appreciated. Cost was reasonable. The only negative was the length of time for scheduling the appointment.

Marci Carroll

Easiest car buying experience ever! Our sales person Bill was very friendly and helpful and we felt like we got a very fair deal. We drove from Omaha and will definitely return for our next vehicle purchase.

Alexandria Paxton

Had a great experience at Kia of Des Moines. Antonio was super helpful and answered all questions. It’s tough getting a brand new car right now and was told it would be a few months before getting one in. They happened to get one ahead of schedule and Antonio called us up right away and asked if we wanted it. He definitely went above and beyond and called us unexpectedly. It was good customer care.

Chris Vawter

These ladies and gentlemen are great. They tell you straight and not any fluff stuff like other dealerships. Justin was the dealer we bought our car from and have not had any issues with it except for maintenance and one small super easy fix. They got us In and out in less that 2 hours both times.

Michael McLAUGHLIN

I take both of my cars here for my oil changes. They are always very professional and courteous. The prices seem to go up every time, but that’s with everything these days. and they did not wash my car like they usually do.

Jill Ingham

Excellent service all around. Our salesman, Robert, went above and beyond in making sure we got our vehicle as soon as possible. Thank you to everyone at Kia who helped make our car buying process flawless!

Melanie Handy

When I came in to Kia this morning I was really upset because the car I had just bought 3 months ago wouldn’t start unless jump started. The service advisers were very kind and helpful and seemed to have compassion. They replaced my battery in hopes that’s all that’s wrong. Thank you guys, I appreciate today more than you know!

TheeKozakura

Bob, Merle, and Trey are amazing!! Super helpful and super friendly!! Made my first car purchasing experience enjoyable! Thank you to all of them for all they did to make my first time buying a car easy and not to stressful!!

Timothy Ostwinkle

Been getting my oil changed here for years at a good price. I enjoyed looking at new cars while I waited. Ended up buying my awesome new Telluride! Service is great. Sales pressure low. Edit. Recently took car in for oil change, prices nearly doubled. Also in for a non working rear window spray. $150 diagnostics. Mouse eaten? Not covered by warrenty. $1000 to fix! TOO HIGH! Value gone. Service still good.

Michael Burriel

They have been so kind through the whole process. They allowed us to take time to get the car we want and being patient with us. They went above and beyond to deliver a great experience and made it as smooth as possible and were incredibly helpful in answering all our questions throughout the buying process.

Nicole Meyers

I had the great pleasure of working with Kris Kremin. Kris went above and beyond to give us the best experience in owning a brand new car. He made this process so easy for us. I can’t thank him enough.

Wyatt Herps

walked in to the Kia of Des Moines today. it was quick and easy. I applied online the day before. I must say im happy with my new ride and Bill’s customer service. Go on in and get your car. ask for Bill!

Deb Heckethorn

Great experience with everyone at KIA. No pressure just kindness and consideration. The staff I worked with was positive, friendly and knowledgeable. Would recommend to anyone searching for a new vehicle.

Sue Crouse

We went to the dealership to look at a vehicle I saw on their website. After not having a car payment for quite some time it was hard to think about having one again. So, we decided on an payment amount we are comfortable with and said we were going to stick to it. When we got to the dealership we could see they did not have much by way of new cars on their lot. Kim (our rep) had us drive a 2023 that was ordered but not picked up. We fell in love with it right away - it has so many features we could not play with them during the time we had to test drive it. The car payment was quite a bit higher than we decided on. We said no. Kim showed us what they had on the lot...again not much for new cars. They were nice and had features we wanted. But they were not as nice as the 2023 Sportage we test drove. The Sales manager did not budge on anything. We feel it was because he knew he would sell this beautiful vehicle easy. He did not do anything to help us get into the vehicle we wanted and be close to the payment we settled on. We finally decided after working all our lives, taking care of everyone else that we were going to treat ourselves and buy the Sportage. We are so HAPPY we did. We do have a few things that we felt did not go as good as they could have. We saw a sign that said in and out in 1 hour....we were there about 3 hours. Not how we planned to spend our Saturday. Also the person who walked through the features with us talked so fast that we could not follow her most of the time. She kept looking at her watch like she was late for something. Felt like we were being pushed out. The follow up's have been great. I have received emails and texts from people checking in to see how we like the vehicle. A bit too many emails asking for their survey to be completed. I always fill out survey's but I need to have time to do them and it might not be right away. All in all - we love our new 2023 Sportage. Kim was great - he was personable, friendly, easy to talk to, understand. I would work with Kim again.

Tony Bellegante

Entire team makes you feel welcome and valued. Matt was my sales representative and demonstrated patience throughout my car buying experience. Thank you!

Susan Raye

I thought I had scheduled an appointment on line; but there was no record of it. The young woman in the service dept. acted like it was no problem and worked my car into the schedule. A helpful attitude and accommodating service.

Mindy roberts

I made my appointment 2 months in advance as I live 2.5 hours away. When I got there they wasn’t sure if they had a part I needed for the recall that I was there for. This made me upset as they knew 2 months in advance I was coming and what for so I would think they’d have the parts in to fix my recall. Thankfully they had the part. It took longer than expected to fix. They didn’t go over anything when I left which is upsetting as I like to stay up today on my vehicle.

Ellen Hart-Beckwith

Had a few issues with my Kia Soul and they got me fixed up in very reasonable amount of time. My check in guy was great and kept me informed with updates while work was being completed

Ayla Laird

I never have issues when I go to a Kia Dealership. This is a new location I visited since I just moved to Iowa and David was of great help. Super easy and always fast.

Connie Baker

Went for an oil change and tire rotation, and ended up trading my 2021 for a 2023. The guys were pretty patient with me, and gave me as fair a deal as they could. Wink wink. This is the 12th Kia I have been involved in purchasing.

Brad Benson

Kia of Des Moines worked with me to find the vehicle I wanted, kept me up-to-date, answered all my questions, and made the entire experience super easy and stress-free. On delivery day, I was in and out of the dealership in less than 30 minutes.

Darrel Urban

Thanks to all the staff for putting me at ease through the process. I wasn't even sure I could purchase the vehicle, but I feel comfortable with all the help, the warranty, and appreciate all their help . Good service.

Amy Bujacz

This place went above and beyond. We are from out of state and had an issue with a check engine light on our van during our holiday road trip vacation. The Kia crew got us in and had us back on the road in a couple hours. Thanks guys!!

Marnetta Rankins

Everyone is very nice, I was their for an oil change and my appointment was at 8:30am and I was out by 9:15am.. I bought my Kia telluride from them as well and everything was amazing… Thank you Kia or everything you do for me and other customers 🥰 …

Matthew O

My first time buying a new vehicle was a breeze! Thanks to Joe Sprunger. He was personable to work with. And I never felt the pressure to make a decision. My wife and I are so Happy with our 2023 Seltos!

Virginia “Ginger the Clown” Rice-Poole

The salesman worked with us to find the right KIA for us. We had test drove so many other vehicles that we knew what we wanted. With patience, Kamal was able to get us a great deal on exactly the KIA we wanted.

Cole Seratt

They made my car buying experience great! It was super quick and only took about 20 minutes. I Iove my new Seltos.

Nora I. Marasco

KIA Sales Rep KAMAL HABHAB went above & beyond all expectations and truly delivered! Supreme service. I brought my Dog with me while auto shopping and we were warmly welcomed by ALL. KAMAL found the perfect KIA for me and he took every step possible to fulfill my needs starting with my trade in auto to my chosen auto purchase. Thank you KAMAL and KIA of DM!

Irving Stone

Kim Armstrong always got back to me with answers to my questions. Once we decided on a vehicle and price the transaction was smooth and quick and I drove home in my new Kia Sportage.

Brian Miller

Kris was great to get to know and to work with, and did an outstanding job in answering questions etc. As well as going the extra mile to pick me up at the airport since I was from out of state. Emily did a great job in explaining the features of the Kia Sedona I purchased before I left their facility. Kia of DesMoines was a pleasure to do business with.

Sabrina Davis

Joe did an amazing job answering my questions and getting me the right vehicle that fit all my needs and requests. Would definitely recommend Kia of Des Moines!

Brianna Padilla

Jamie was amazing and having a 3 year old during the car buying experience is rough but she made it so easy and smooth and interacted with him as well it couldn’t have gone any better thank you so much for all your work!!!!

Cory Thompson

Although it took longer than expected, Kia communicated with me very well!! It was out of our control as to why it took so long. Great, friendly staff.

Brieana Holzmeister

My car needed warranty work and they got it done almost a week ahead of schedule. It is a busy place and had to play phone tag every time I called with questions. Everyone I spoke to was very professional.

Lillie Ward

Our service adviser Dave was on point with everything we needed done. No surprise finds on our Sedona and he got us in and out in a timely fashion. They never try to upsell which is refreshing to see at a large dealership.

Jeff Dooley

Just got the 2023 Kia Seltos LX and am loving it! This is the second vehicle I bought from them and they make the process quick and painless. Thank you Kia of Des Moines!

Steve Segar

Our warranty work was done quickly and they even washed our vehicle at no charge. The communication throughout the process was excellent.

Wayne Hofmann

Jamie did a great job ,she answered all my questions and she got back to me. This is the second car I bought from her. If l know anyone that needs a car , l will send them to Jamie. Thanks Wayne!

Sock Spearman

As always, great service at Kia Motors, proactive service team, Kaitlyn called to remind that parts we ordered have arrived, ensuring that the installation is done effectively! Thank you Kaitlyn!

Papa Kind

My Service Advisor Winneee is very polite professional and she doesn’t pull any surprises on you so it’s always a pleasure to deal with her in the Kia dealership for that reason

Rick Backus

Bob was our salesman, what an informative and nice as well as patient. We had a hard time deciding. Highly recommend KIADM and Bob. Thank you

Suzanne Burns

I have had five Kia's in my lifetime and I have been very satisfied with each one the one I have now will probably be my last one because of my age but I am very satisfied with the Kia's and the salesman I have worked with and I thank them very much

dsnwt

This is the second vehicle that we have purchased from Kia in the past year and once again Kamal and everyone else at Kia took very good care of us and got us a great car and a great deal . 2 thumbs up for the people at Kia and especially to Kamal for treating us so good .

Allyson Crotty

Great experience! You really are in and out in under an hour, and everyone there makes the whole car buying process super easy!

Joe Kelderman

I am trying to order an outlander SEL with touring package but while we're waiting for the manufacturer representative to give us an answer on whether or not we can order, I need something now. So I bought a celtos SX. I will update further as to whether or not we can order the outlander I want with touring package

Noa Thompson

One of the easiest start to finish purchase. They were super helpful clarifying things for me, and showed all features of the car after they did the final check of the car before I took it off the lot.

Dana Clausi

I purchased a Sorento from Trey Stewart back in April. I waited until that last minute to get the remote start put on. I contacted Trey and he was able to get me in to have it done before the snow started falling last night. Thank you Trey!!

Amy Lohoff

I love Kia of Des Moines! After a not so good experience elsewhere, they've completely restored my faith in Kia!

Deborah Williams

Kaitlyn and Josh are usually my go to people here Josh is my car husband I'm divorcing my real husband and Kaitlyn is my service queen so I was concerned because both were off today but Dave assured me that I didn't have to be concerned and let me tell you that I once again had 5* service 😊 Dave was fantastic and the video of my service was so great I didn't understand a lot but it was great Kia on Merle hay is my total go to place

Curtis krusemark

David has done an amazing job as my service advisor! Always upfront with what’s going on and a joy to converse with

James Grife

Service was quick for my oil change and new wiper blades. The price was very reasonable.

Kim Reisz

I had a great experience at Kia of Des Moines while purchasing my new 2023 Kia Sportage! Jamie Collier was excellent to work with. Hi highly recommend her if you want to purchase from them. Finance was easy and painless. I drove 2 hours to Des Moines and was in and out in an hour and a half. That has NEVER happened when buying a car.

Michael Zehr

Absolutely fantastic dealership. Bill Stone was our sales consultant and we couldn’t have asked for better. Bill was never pushy, he was attentive to our wants and needs. In the end he found the perfect fit for our family and came in under budget. From day 1 Bill, and the entire staff, was friendly and accommodating. I had gone to a couple of “big name” competitors where I was ignored and not called back. Having worked at a dealership several years ago, I was not looking forward to purchasing a new vehicle but my experience at Kia of Des Moines made it exciting to buy a car again. Thank you Bill!

Taylor Rich

I had the best experience buying my new Forte here! The salesman, Bob, was beyond fantastic both knowledgeable and friendly. Not once did I ever feel pressured to purchase from the dealership which was one of the the reasons I decided to go with them. I went to another dealer down the road and got treated more like a quota than a customer. Bob along with Kia of Des Moines have definitely earned a repeat customer with me!

Brittany Hunt

Very helpful, fast, friendly and courteous. Most painless car buying experience ever. Randy and Emily were great. Financing was quick and easy. I had to wait for my car to come in but once it was here, everything was quick and easy. Would definitely recommend purchasing a vehicle from Kia of Des Moines

Bonnie Bowers

Experience of shopping for a car after my lease ran out was amazing. The salesman answered all my questions and kept in contact with each step. He was extremely helpful. The service guy that walked me through the car before I took it was very helpful. Finance was a breeze. In and out in an hour for the purchase.

Aaron McClure

Even in the midst of the crazy times of the pandemic, the process was easy and very straightforward. Justin was great, placed our order for two new Kia leases and the came in 2 weeks in advance. We’re only i. The dealership for 20 minutes, and most of that was teaching my boys the tech and features of their new cars! Will definitely buy from Kia of Des Moines again.!!

Bill Vonderlinde

Joe was great. He was professional and polite. He communicated honestly with us explaining before we ever showed up the availability of what we were looking for. Other dealers did not tell us the car was not available to test drive which was a waste of time. I would definitely recommend Joe and Kia of Des Moines.

Cara Scott

Great service before, during, and after our purchase. Jeff made the whole process very easy and we even came in under budget. I could not be more happy with my 2022 Kia Sorento. Great service and experience.

Cody Callison (SavagedXDReaper)

Joe is an awesome salesman! Wasn't planning on buying a car for 3+ months, and he still let me test drive cars. Went the extra steps to ensure I was happy before leaving. Answered many questions I was unsure about, can't wait to purchase my next car here in 3 years!

Karen Schiernbeck

Winnie at Kia is always so helpful when we take our car in for service. She always takes time to answer any questions I have regarding maintenance. The technician always do a great job taking care of our cars too.

Kirk Schwiete

We purchased a 2022 Kia Telluride and are very pleased with it. Dealership treated us well and worked with us in getting a vehicle in a timely manner.

Tami Whittom

I had recalls on mu car. I called Kia of Des Moines. They were very helpful and friendly. When I brought my car to them, they were very helpful. I asked them again to get my car done that day, and they assured me that it would be done as I was from out of town. I have had my car for 10 years and I absolutely love it still. I have a 2012 Kia Optima. They called me at one point to let me know about my brakes needing replaced and that my cabin filter needed replaced. I thanked them and called my mechanic to get these things done. When I got my car back, they had washed it and it was very well taken care of. I would definitely go back there.

Price Slechta

The experience here was great and the buying process was very quick and easy. My salesperson was Trey who communicated through text and let me know the vehicle I was interested in was available, and I was able to come in the same day to test drive it and buy it in under an hour. I highly recommend them!

Jordan

Kris Kremin did a great job helping me find my next car. He did an amazing job keeping me up to date on when the car made it to the dealer. The dealership literally had me in and out in 15min when it arrived. If you're looking for a car stop by Kia of Des Moines or Mitsubishi of Des Moines now found under one roof! Very happy with the car and service

Doug Osing

Great experience at Kia of Des Moines! Our salesman, Kamal, was awesome - easy going, no pressure to buy, answered all of our questions. Every employee we interacted with was genuinely nice! Would highly recommend this dealership for future purchases.

Jeanette Robertson

I worked with David at the Des Moines Kia service department. He listened to me in regard to what I wanted checked out and very patiently answered my questions. The car was complete about a day ahead of their estimate. Fast, friendly and quality service.

Kevin D

Great service on my long distance purchase with Presley, she was very professional and prompt with our communication.

Adam Prose

The sales team was courteous, attentive, and not pushy. They allowed us to work at our own pace and asked the right questions to ensure we were getting what we wanted. All involved from start to finish were excellent and professional.

John Kenyon

Our family just bought a new Kia Telluride from Kim at Kia of Des Moines. They received a 5 star rating for their customer service and professionalism. This is the first Kia we've ever owned and we are excited for it after reading so many good reviews on them.

Deanna Marchal

The salesman Robert listened and really helped me to chose a car to fit my needs. Jim the business person found me a loan with an awesome interest rate. I left feeling I made a good choice on a used car with a warranty and a decent payment.

Bryce Fratzke

We bought a Seltos from Mike - one of the best experiences I've ever had buying a car! We knew what we wanted so most of the monotonous (financing and paperwork) tasks were done over email which meant we only had to sign paperwork when we got there and we were out the door in 20 minutes (including the feature demonstration). They even went out of their way to make sure the special requests I had were completed. A couple weeks prior to our first scheduled maintenance one of the original tires had the sidewall separate and needed to be replaced. David in the service department got us squeezed in w/ 2 days notice; got some light recall work and even got the preventative maintenance done so we didn't have to come back a couple weeks later. We will continue exclusively buying and servicing our vehicles here. I can't say enough good things about these guys. Keep up the good work!

Veronica Ramirez

Long great story short, I'm pulling in at open to ensure a spot today! Greeted right away, all employees seemed happy to be there. Busy with 4 or more vehicles off the bat! But got in, got out! Happy happy Joy joy

angie kaskie

Kim and the whole crew from service, sales, financing and the young lady that walks you through your new car are the best! Always on top of all of your needs.

Jessica Huggett

Literally the best experience I've had buying a car (third times a charm thanks to Kia of Des Moines)! Jamie was wonderful to work with and Merl, Phil, and Russ were all so helpful. They made the process quick, easy, and provided genuine service. I highly recommend giving them a visit! I'm so excited about my new purchase :)

Double Bass

Thank you Kia of Des Moines! I had a scheduled appointment for a recall. Unfortunately no Suzuki shop in my area, so had to drive two hours to Des Moines. When arrived, noticed I messed up and showed up TWO WEEKS early do to my error saving the date to calendar. The Suzuki technician was very understanding and made all the effort to help. David did fit us in the schedule and I was able to be on the road in a short time. Additional, a shuttle service was provided during the waiting period to the mail. All in all a fantastic experience.

Jessie Hernandez

Kim the sales representative listened to exactly what we were looking for in a vehicle. They were fair with us on our trade in and had us out the door in just a couple of hours in our Kia Soul. The employee that goes through all your vehicle accessories and shows you how everything works and all the features was very thorough and it was probably one of the best car buying experiences we have ever had. Thank you Kia of DesMoines

Harold Van Stryland

Presley did a great job. We were impressed with how we were treated by everyone. Emily did a great job as well showing us all the features of the vehicle we purchased. We are planning to pick up our Sportage on Monday. Harold & Elsie

Sherri Welch

I love KIA of Des Moines. As a single woman walking into a car dealership it can be intimidating. KIA made the whole experience easy and friendly. I never felt pressured or judged. The sales people were actually genuine and treated me with respect. Every person I encountered whilst there was welcoming and friendly. This is the way all car buying should be. I will definitely continue to do business with KIA for years to come. I highly recommend them.

Jenny Foley

We purchased a brand new Kia Sorento and drove it home the same day. I am loving my new ride! Kamal was great to work with, and will definitely recommend this dealership!

Erich Hayes

I used to get coupons to bring the Niro back to Kia of DSM for an oil change that made the price similar to an independent vehicle repair shop. I stopped getting coupons, though oil changes were only a little more, so I kept coming to the dealership. This oil change was $100.91. I won't be back. The service was fine.

Vaughn Taylor

This is the third vehicle we’ve gotten from Kia Des Moines working with Bill Stone. They are a no pressure dealer and we have always gotten excellent service. I’d recommend them to everyone.

Matt McVicker

We had a great experience with KIA of Des Moines. We purchased our new car this past Saturday. Team was well organized and very attentive to us. They now have a customer for life. Highly recommend.

Eddy G

We went in there to see a specific vehicle that was not on the lot, they gladly offered to get a new model delivered.... as I am a bit impatient I asked what was out on the lot. Mr. Mercer helped me and my family get into a prestige condition 2020 Sorento awd v6. we initially had to wait for the vehicle to be inspected due to it being KIA certified. I called Robert and he advised me he would put his word in to make it happen that same day. later about an hour and a half our vehicle was ready for pickup and now we are on our way to a family trip thanks to you guys especially Robert for making it happen!

Elizabeth Wolfe

My husband and I have taken our caters to Kia since 2012. Always a positive experience. Winnie is a pleasure to work with in servicing. Waiting area is set up for working on business or relaxing with newspaper or tv.

lee lockwood

Antonio was helpful and easy to work with. Everyone involved when I picked up the car were professional and made the buying experience pleasant. Car arrived 3 weeks earlier than promised.

Timothy Dennis

Was able to squeeze me in on short notice to get new tires by leaving my vehicle there for the day unscheduled. Super appreciative of Winnie for her help.

khoa bui

Excellent customer service. Satisfy my vehicle. Recommended for your next vehicle

Matt Bintner

Joe was great to work with and the whole experience was easy and pressure free. If you are lucky enough to get Joe as your sales representative you won’t be disappointed.

Thomas OToole

All staff interactions were great! Everyone was friendly and easy to work with. Extended offers to help and be available even after the sale was made.

Mike Frost

Jordan was great to work with in getting our car fixed. Have always had a great experience with getting our vehicles serviced here. Could not recommend this place more.

Joyce Miller

Our sales person, Jamie Collier, was so nice and helpful. I strongly recommend if you are looking for a different vehicle stop in at Kia of Des Moines and see her.

Michelle Agan

KIA does not disappoint. KIA of DM made my car buying experience super easy and pleasant. Joe Sprunger took the time to listen to what I was seeking in a vehicle, discussed options I had not even considered, and he really paid attention to details through the entire process. Thanks Joe!

Amy Vandenburg

Had an amazing experience start to finish! Second sportage I have bought from Kia of Des Moines and I will continue to give them my business!

James Mcdonough

Kia Des Moines is a class act. They walk through everything with you from start to finish no surprises they are easy to work with and their sales staff is outstanding. Everyone I talk to their fell over themselves to help the wife and I get what we wanted.

Peter Bos

Best car buying experience I’ve had. Salesman was knowledgeable and helpful. Once decision was made they had us out of there in no time. Only place I will shop for a car

Kevin Kisting

So I had to bring in my vehicle for a new starter, I knew that was the problem due to a mechanic already looking it at, what I was not ready for was needing a battery. At first it was going to be pretty expensive. This is where Jared came in he shot me over a quote $100.00 less than he originally thought, I think that his honesty shined over profit and speaks volumes on the kind of service department Kia of Des Moines has. If I was not selling my vehicle, I would continue to do service with them, to everyone looking to service ask for Jared he's top notch in my book. Oh and he also had them check a few other things while it was there just to make sure they solved the problem! Thanks Jared!

Conner McGinnis

Quick and great. Helped me take care of a few extra things that weren’t on the original request. Great customer service, specifically from Jared Little.

Echo Morrow

Kris and the rest of the Kia crew are amazing! Very welcoming and had very positive attitudes. Thank you for your help.

misty williams

Presley and Emily are amazing at Kia of Des Moines. New 2023 Kia Sportage arrived sooner than expected. In and out in no time. Both women were friendly and amazing to work with. I’m in love with my new vehicle.

Katy Tibben

Kamal was amazing and super helpful. Phil was very kind. The service department were extremely informative. Best experience ive ever had at a dealership.

Angela Lansing

Kia of Des Moines is exceptional. Justin is awesome! I would refer anyone looking for a new or used car. Thank you Kia and Justin!

Janjay Peters

Very friendly staff, got me in & out VERY fast. Plus a complementary car wash. Happy customer!

Taylor Hathaway

Always get my questions answered! Went in for my first oil change and it was a breeze with great service!!

VinceHeather Preston

Bob was a great salesperson. Kind, patient, low pressure. I was very happy with the service and would buy from them again.

Kathy Dobney

Great friendly customer service! She let me know that I needed two new tired and let me know about an upcoming sale! Honestly I love your staff!

Jeremy Valley

Great experience, paperwork was quick. Fastest and easiest vehicle purchase ever. The Sportage is very nice.

Paul Cunningham

They took time to show my wife how to run the Kia we just bought very helpful and I would recommend other people looking for kids to go to Des Moines thank you guys very much

Katie Morris

The customer support is excellent. I highly recommend Kia of Des Moines.

Patrick Rogers

Joe Sprunger our salesperson was awesome! No pressure, honest, factual and made the entire buying experience enjoyable!!

Sydney Dowell

It took me 6 weeks to find a K5 that was not yet reserved by someone else. I happened to call late one night, almost closing time and Justin answered. He had one coming in, in the color I wanted and he let me reserve it quickly. It took a while to come in (which was no one’s fault) but when it finally did, I arrived to pick up my new car and was out the door in an hour and a half. Justin made everything very easy, he answered ALL of my questions even when I was probably bothering him. This dealership’s customer service was worth driving 3 hours to and from Kansas City. Will be back in the future.

Nick Blila

Had joe help me in finding a new car. Super easy experience and helped me find an option better then what I had planed when I went it

Aidan Julich

Wonderful staff. They were all really kind, helpful, but very genuine when helping you find the right car that will fit for you by your personal preferences and financials. Never tried to oversell anything, we came with a trade in and minor plan, and left with a brand new car in a span of 3 hours. I recommend this location for others trying to buy a new car.

Daniel Gibson

We bought a used car here. Good experience! They discovered a maintenance item on their own, fixed at no charge (after the deal was made), then filled the tank with gas! Antonio was great help!

Ashley Crandall

My husband and I purchased a vehicle from Randy on Friday. We had a great experience, we were in and out quick, Randy was honest and no high pressure salesman. There was no need for bartering, car was at a good price. Everyone else was friendly and the overall service was great. We would consider coming back just for the service!

Jerry Waddilove

Jamie was very helpful, attentive, and communicated well during the sales process. I knew the 2022 Kia EV6 would be hard to find, and she was able to let me put a deposit on it til I could make it to Des Moines. Phil knocked out the paperwork quick and easy in the business center. Emily was knowledgeable and helpful with all of the tech stuff during the delivery. Thank you Kia of Des Moines team!

Emma Allen

I’ve been going here for over 5 years. They helped with every repair I had on my previous car and when it wasn’t able to be fixed further, they made the process easy of getting rid of my old car and helping me with getting a new (pre-owned) car. Everyone here is so nice and open about what they’re doing to your car and give you all the options that are available.

Derek

Kia of Des Moines knocked it out of the park with this customer! First time buying a new car and they made it a breeze! Very nice/ professional and thorough, even though I was out of dealership in like 30 min tops! They even have someone go over the buttons and how the new technology works for us old school non tech folks! Well for everyone, but yeah! I worked with Bill Stone, Jim and met the sales manager, all super nice people and very welcoming. The gal at handoff was great also! Exceptional service! :) I’d give y’all 10 stars if I could! And I don’t leave many reviews…

Your Hot Anime Mom

Bought a brand new Kia here a few years ago and loved it. But now I'm waiting on my K5 order. As long as that comes in with no issues, the 5 stars will stay. If not, there will be a drop in the score.

Erik Hauptman

Kia of Des Moines showed top notch customer service right at the start. Joe Sprunger was great to work with. Other Kia dealerships in my area pretty much told me I was out of luck for the car I wanted and that I’d have to wait a year or more. Ordering the exact kind of car I wanted with Joe was easy and was in my possession in about 4 months of the order date. I would strongly recommend Kia of Des Moines to my Omaha friends and family.

Fred Frimpong

My sales person Gus was fantastic through the whole process. He let me be in charge of my own fate when it came to choosing a car and didn’t pressure me to do anything. He really walked me through the differences of buying outright/leasing/financing which I appreciated. The service man Steve was great as well.

Jared Leeper

My wife and I just purchased a new 2023 Kia Sportage from Bill Stone at Kia of Des Moines. We had an outstanding experience working with Bill. He was extremely responsive to our emails and questions. I'd recommend anyone looking for a new vehicle to work with Bill!

Ashley Deaton

Justin Chandler was out sales person. Very nice down-to-earth guy. He had us pre-approved before we even looked at the car. Would 100% recommend him to our friends and family. He is a car guy for sure and showed us the classic cars he rebuilt while we waited on paperwork.

Wyeth Ervin

Rolled in unannounced with a dead Soul on a flatbed, essentially stranded as we were in a foreign to us city. Winsome, the service tech, got us checked in and said they were all booked up and it would probably be tomorrow before they could get us taken care of. When she found out we were traveling, she got with the service manager and they bumped to the head of the line. While we waited they drove us to a local car rental, because we had a not so good feeling. When we returned the news was not so spectacular but the dealership took excellent care of us so they get an awesome review. We appreciated their professionalism and desire to help out some travelers.

Spriha G

Cons: Not in and out under an hour(maybe around 2 so not really bad). No first time maintenance offered. Pros: 1. Sold at MSRP in this market, I drove 2.5hrs cause dealers in Omaha and 10 neighboring places were selling at a flat 3k extra(WTH!). 2. Gave an estimate over the phone 3. Stuck to their offer made over the call vs at the dealership so the process was super smooth. 4. Were patient with my questions (both sales and finance staff) which were a lot given I was a first time buyer 5. Was honest when asked about a negative feature of the car...such a fresh perspective in the sales world! Justin was my guy! In the end, the manager personally thanked us. I decided to get a Kia K5 on Monday and had the car by Saturday.

Dana Rivera

Customer service has always been great! They go above and beyond to help. Went in for a recall today. Winnie was awesome, professional and got me in and out in no time! Always a pleasure doing business here

Cleanna Castro-Fessler

We worked with Robert and he was amazing answered all the questions didn’t pressure us was very informative and eased all of our anxiety! He stayed for all of the steps! Then when we picked up our vehicle he gave us the information of stuff that needed to finished on it and when we could bring it back! We also just loved KIA, everyone was so friendly and patient and KIA showed us everything that came with the vehicle and how everything worked, it was a fantastic experience and I would recommend them to anyone!

Janet Pierce

We bought a van at KIA of Des Moines 2 and 1/2 years ago and were impressed by everyone with the dealership. And we were equally impressed with the Sedona van since then. So we came back and purchased a new Carnival today. This, too, was a pleasant buying experience. Our salesman professional was Josh for both purchases and he was most helpful again this time.

Morgen Mason

I've been in the market for a nice sports sedan for several months, and after test driving an Alfa Romeo Giulia a few weeks back I decided to give the Stinger and Stinger GT a shot. I called ahead and scheduled a 2pm appointment but due to a slight miscommunication the rep I spoke with over the phone was preoccupied, a different rep, Mitch, stepped up to help me and within minutes of arrival I was test driving the Stinger base model. It was an overall great experience, I tend to do a lot of research before any purchase and don't like a heavy handed sales experience and Mitch was fantastic. I've heard some horror stories about folks getting the run around when wanting to test drive Stingers at other dealerships and this was not my experience at all. I wasn't pushed into purchasing that day, and got to test drive both the AWD Premium base model, and the AWD GT1 higher end model. (Go for the GT1 or GT2 if you are considering these cars, they are amazing and the extra sticker price is well worth the extra features and horsepower) Overall if the Stinger GT1 is the car I decide to pick up in the near future, it will definitely be here, the vehicle impressed me and the overall customer experience impressed me even more.

Jaime Barraza

This place is good if you want a brand new vehicle This is the place, heave ready your car in 2 weeks fast and easy

mohammad niroo

I had a wonderful experience to buy my Kia K5 Gt-line from here. I reserved the car and it took one month for the car to arrive. They sold the car with the same MSRP to me. These people are the best especially Kriss who helped and advised me all the time.

Jerry Bebout

I started looking for a new car early last fall. I had heard good things about Kia was working with Mike drove a few cars. After looking around I decided I liked the Mitsubishi outlander the best. When I started looking again Mike had moved away but he let Kris know I was interested. Kris was great to work with he called me when there was a shipment outlanders coming in and they had what I was looking for. I really appreciated him doing that.

Jackie Ashley

Jamie was my sales person (I've bought 2 other cars from KIA she sold me 2 out of 3) she was AMAZING I would recommend her with a 100 stars if I could sold me a 2022 KIA Foorte GT Line...my frustration about the car not coming in on time (personal issues going on) she took in stride was absolutely unbelievably great! Just her listening helped n calmed my own personal situation the whole process was simple & easy, her attitude when I seen her in a store matched how I was greeted. Over all I will ALWAYS recommend KIA of des moines, IA & I will continue to purchase from them & hopefully Jamie will always be there! The car was beautiful more than I expected, she's fast & has more options than I know what to do with THANK YOU JAMIE & KIA OF DES MOINES, IA

Marla Sandve

We stopped in to just ask questions. Salesman helping us was great. He answered our questions with no push. I had some problems with my old KIA, brought it to KIA of Des Moines. Left my car there, they called me back with an explanation of the problems, gave me an estimate, did the work and the estimate was right on. I'm an extremely happy customer. Jared and Jordan were great to work with. Thank you.

Janice Miller

I worked with the sales gal Jamie Collier to purchase a new vehicle. I would highly recommend her. She was attentive, thorough, and personable. Phil in finance was very efficient and easy to work with as well. Great experience.

Kade Kelso

Kamal and the rest of his team were great!! Easy to talk to and very helpful with car buying process!!

Rodney Garrett

Great experience! They kept me updated on everything being fixed on my car and notified me immediately of any problems... wonderful customer service... and the car drives great. They also washed the car when they were done. I would highly recommend them to any Kia owner looking for a good mechanic. I'm already planning to take my car back to have it detailed.

iowa land

Amazing experience. Just purchased a new 2022 kia sorento this past weekend. Mr.Kremin is amazing. Even though i didnt make an appointment he made time to show us around and gave us time to devide on a vehicle and financing options. Genuine guy and cared a lot about our experience. He was super busy but still made us feel wanted at the dealership. Definitely returning for our next vehicle. And also love love love our kia sorento. Big thank you to all the folks at this dealership that made our purchase pleasurable

Susan Rupp

Just purchased our second vehicle from Des Moines Kia - Never had an easier, more friendly and up front experience than with Kia Des Moines! They were great to communicate with and honest. I would absolutely recommend giving Presley a call at Des Moines Kia if you are looking for a new vehicle.

James Shaw

Longer than normal wait, over an hr for oil change & price has gone up,$80? last time $99 this time, ver expensive OIL CHANGE!

Astral Dweller

Took in my Kia Optima LX for a bunch of things and the staff was super attentive with me and Kaitlyn was very helpful and informative of the whole process. Very happy with service provided, I had mainly brought my car to get my wheel fixed which was told to not have problems with the wheel bearings or anything by the company I got my new tires from but when driving after could still hear something was wrong. By taking my car for a test drive the technician was able to identify the source of the sound which was in fact my bearing making noise so we had that replaced and no more noise! Thank you Kia for taking care of my car will definitely be back in future.

Jordon Parks

Excellent and very quick service. I was met at the door and felt very welcomed by all employees. I had a brand new car in my name and keys in my hand in less than an hour! Blown away with the experience, that’s how you get long time customers. I highly recommend stopping into Kia of Des Moines.

Tricia Mitchell

The staff was so welcoming and friendly and the environment was great. Left feeling very satisfied with the company and the service I recieved

Nick Greteman

The whole process was smooth and easy. Great communication from the entire team at Kia particularly Kris, Phil, and Russ. Thank you Kia DM!

Bill Weideman

Fast friendly service. Had an appointment to get car at 1pm but got it a lot earlier than that.

Doug McCloskey

Excellent service, the right price from the start, no back and forth. Would tell everyone this is a great place to buy a car! We’ll have to change review after tried to buy another Kia, they tried to add market price adjustments of $2000 on top of MSRP. Ended up buying in Omaha at MSRP, other dealers are not trying to screw their customers! 0 stars for sales 5 stars for service

Melissa Bennett

Great service, treated like family, left Kia with exactly what we were looking for, even though we didn't know exactly what we were after.

Aaron Shimon

When I set out to purchase a vehicle I wasn’t sure what I wanted. I shopped at nearly every dealership in town. Kia of Des Moines in stayed in contact with me even while I was shopping around. The process of buying a car at Kia of Des Moines was pressure-free and once we identified what vehicle I wanted my salesperson made sure I was aware when the model, features and color I wanted became available. When I was ready to buy they ensured every discount, rebate and trade assistance available to me. Even discounts I wasn’t aware of. They went out of their way to accommodate me and my family, even going so far as to stay after hours to make sure I was taken care of and every question was answered. This excellent level of service extended even after the sale when my sales person answered my question on their day off. Kia of Des Moines is exemplary in their customer service and makes every effort to make the buying process efficient, fair, and transparent. Thank you for all you do.

AJ Nichols

Good customer service the process was very quickly and efficient, Antonio Ramirez the sales agent did an excellent job, thanks for the services I recommend this place a 100%

Dwayne Melton

Great service, my customer service agent was very insightful and knowledgeable about recalls and service. Helped me so much.

Tammy Rains

The best personal service bar none! Turn around time was great. I thought the cost of an oil change was a bit expensive. Otherwise it was a great experience!

Jen Bailey

Went to Kia today thinking I'll never be able to drive away in a new car... so as we walk in we are greeted by Jamie and she is amazing!!!! Told her what's been going on and I have a new job way out in Urbandale and I need a reliable car... she said "we are gonna make sure that changes today"... I picked out a 2017 Hyundai Accent... and one other... and I actually left today in my brand new car!!!! I absolutely love it!!! Thank you Jamie!!! Go see Jamie at Kia she is the best!!!

Justin Conroy

People were friendly and helpful. And it seems they have their scheduling issues mostly resolved, so it's much more easy to make an appointment in the near term. Much appreciated. Much appreciated, thank you!

Joleen R Wanatee

Fast, helpful and very friendly service. Second time getting a car from here and once again received above and beyond treatment.

Emily Lahart

Kris was awesome to work with. He made the process of ordering a vehicle easy and painless!

Jeff Enslow

Trey is amazing, humble, and knowledgeable. Highly recommend him and the team for anyone shopping in the car market.

Kate Ridge

Previously I left a five-star rating for Kia service of Des Moines for major work done on our Kia Soul. I have had another five star + experience with the service department on our Mitsubishi Outlander Sport with outstanding service, excellent communication and treated with respect. One could not ask for a better experience and quality staff to work with, particularly our service advisor, Jared Little. Highly recommend!

Nathan Subra (Nate)

Always the fantastic experience at Kia of Des Moines. A big thanks to Tim for listening and working with me. I can be a demanding customer, but the staff at Kia of Des Moines are knowledgeable, professional, and extremely easy to work with. Very happy with my new vehicle. If you're looking for a reliable vehicle and a great buying experience look no further.

Sarah Beth

Brought our Sedona in for routine service. Very friendly & knowledgeable staff. Received a video of the inspection via text. Work was done quickly. Will definitely return!

kendra .mouton

I traded in my 2012 Kia Optima for a 2021 Kia Forte! The experience was great! Did my loan online, came in and paperwork was done! NO LONG WAIT!!! Staff friendly! They had someone go over the car with me so I knew how to use it. Came back today on 12/30/2021! And the service department was amazing! Kaitlyn was so sweet and greeted me when I came in! Loved that felt welcome. Then the men who serviced my car sent me a link going over what they did to my car!!! Wow just wow!!

Benjamin Clark

Buying a car here was a wonderful experience. I arrived knowing what I wanted and it was only a matter of finding a color that would be arriving soon. All of my questions were answered promptly and thoroughly. At no point did I feel pressured to do anything. I would absolutely reccomend Kia of Des Moines.

Kenni Ghee

The service crew were not only professional but informative, comfortable to ask questions to, friendly, & kind. They made sure I had what I needed to be comfortable while I waited to have my car serviced. The waiting room was clean & cozy & the other customers waiting were nice & were very satisfied with the Merle Hay Rd services the had received which made me feel i had picked the right place to buy a new car from.

Galen Howsare

Great experience! We definitely would recommend them! However, our Telluride is over the top FANTASTIC!

Ed Mahlstedt

I had a transaxle acting up. Took it in to get looked at(torque converter not staying locked in) and also set a code light..they read it and Diagnosed the problem, And contacted their Tech line the the recommendation was to replace the transaxle. Which they did and I am very happy with the way it runs again. Back up to almost 30 mpg on my 2019 Sorento. My only problem is that it took 8 weeks to get it in...not Kia of Des Moines problem...it is the supply chain ,covid-19 transportation problem lingering...very great experience considering.

Phyllis Jenkins

Jamie Collier is an excellent salesperson. She did not pressure us into anything, which is exactly what we like. When we asked her to make a change she never hesitate to accommodate us. Aaron in the finance department did a great job of getting us a good interest rate and explaining all the sales and warranty information to us. Russ thoroughly explained the cars features and connected our iPhones and programmed the driver functions for us. Joel did a great job of getting the hitch, cargo liner and mud flaps installed on our new vehicle. Our new KIA Sorento was clean inside and outside and the gas tank full when we left the dealership. Thank you KIA of Des Moines for a very pleasant buying experience.

Renee Van Kooten

I have leased a KIA Sportage for the last 6 years and am glad I decided to lease again for three more. I would highly recommend KIA to anyone after my experience at KIA of Des Moines. The staff was friendly and didn't try and push anything my way, but answered my questions honestly without trying to add their agenda into it. I thoroughly LOVE my new KIA Sportage.

David Huntley

I have really enjoyed purchasing my new 2022 Kia Niro from Kia of Des Moines. The process was effortless and I spent less time there than at other dealerships. I would recommend salesman Joe S. to anyone interested in buying a Kia.

Alice Richardson

Early before my scheduled appointment. Friendly staff and I didn't wait long for my SUV to be serviced. Your facility is always clean. And I greatly appreciate the free car was.

Scarlett Hoxie

What a smooth experience! I couldn't find a car anywhere in the west where I was living so bought a car in the midwest easy quick transaction! Only one discrepancy but you will have to ask me as I don't want to post it here! Highly recommend!

Mackenzie Artman

My husband and I had a good experience when ordering and buying our new Telluride from Kia of Des Moines. We would return to Kia of Des Moines for purchasing another vehicle in the future. We know there is a shortage of new car inventory everywhere, so back in January when we ordered our 2022 Telluride, it was unfortunate that we didn’t get to test drive or even see a Telluride in person; luckily this didn’t end up being an issue because when we received ours, we loved everything about it. We were told we would be updated on the progress of our order, but instead only received an email 2 days before the arrival of our Telluride, which made us scramble to sell our other vehicle. We ended up trading it into Kia because of not having the time to sell it on our own… We were quoted one price over email and they tried telling us a lot less than that quote once we arrived to trade it in, ended up still being less than what we were quoted after the deal was done. Other than those negative things, we love our new Telluride and the ease of ordering it exactly how we wanted. We left the dealership feeling good about understanding all the features on it.

Ivana Bousson

Bill Stone by far is the most pleasant guy to work with. He has helped us two times before with buying a car. He makes it easy and painless. The KIA of Des Moines dealership has been very good to us and Bill Stone's personable attitude goes a long way with that.

Carl Westerman III

Third time of going to see Jeff Davis. Fantastic experience throughout. Customer for life. Tell them Carl sent you and get the Kia experience!

Stephanie Reynolds

I purchased my Buick from Kia and while it is not their brand, they have gone above and beyond to take care of me and my vehicle every time for every reason. The service, time spent and care is top notch! Very pleased and impressed.

Chelsey Falk

Showed up 5 minutes before my scheduled appointment. Was promptly greeted and talked through my options by Kaitlyn, who was extremely friendly! I sat in the waiting area for less than 30 minutes and my vehicle was ready and washed. Kaitlyn walked me to the checkout desk and stayed with me while I paid and then walked me to my car, while keeping a genuine conversation going, opened my car door for me and thanked me. I also enjoyed the video link from Blake, the maintenance tech, showing me under my vehicle and talking through everything he did and everything he Inspected. Great overall service! And thank you for the free bottled water.

Lyle Jennings

I was disappointed at check in. I set the appointment up online three weeks before arriving because that was the first 8:15 appointment available. I also requested Caitlyn to be the service representative for my appointment. When I got there Caitlyn was off and my appointment was moved to 11:15. I felt like an email notifying me of the changes was warranted. Other than that I’m very satisfied with the work performed on my wife’s car.

Wayne Tattershall

Did not buy a car here but visited the service department. First class service, quality work.

Darnelle Clayborne

Appreciate the job kia of Des Moines did on my truck looking forward to using you guys again if I need you

Rick Carter

Very efficient purchase and explanation of Kia Soul's features and very friendly!

Jason Zeliadt

Other than the wait for my new Sportage Kia of Des Moines was awesome.

Sadie S

I had a great experience buying my Kia Sportage. Justin was extremely helpful and made the buying process easy. From start to finish the process was fast and smooth. Go see Justin if you’re in the market for a new or new to you car, you won’t regret it!

Kim Hodges

Gus was awesome! He made the purchase very simple & quick. They promised the Forte before Christmas & we actually got it a week early. Kia has awesome warranty and great safety rating. Thank you to everyone at Kia of DSM.

J&C Travels

Jamie did an amazing job making the process as smooth as possible. We custom built our car with her and she was knowledgeable about every feature of the Telluride. She made sure to update us with any changes on our car status. We appreciated how quick the entire team worked when our car arrived. We appreciated how quickly Jim worked us through finance. He explained our options and never once pushed extra packages on to us. Lastly, Emily did the walk through with us and demonstrated how each feature of the car worked. She really knew her stuff! The manager, Merlin, even stopped by and thanked us for stopping in. Overall, Kia created an easy and welcoming environment for our car purchase. We are team Kia from now on. Thanks for everything!

Trace Witt

Service department was friendly and efficient. Video by the technician of his service work was very helpful. When we were in the front lot looking at a new Kia Sorento a salesman walked over and couldn't answer specific questions, just kept saying it is a great car. He never opened the car to even show the interior. Sales people should know the product they are selling and be enthusiastic to sell it !

randy gildea

I've always had a good experience at Kia of Des Moines. Friendly staff, I have no complaints

Tara Rylant

Dylan from Kia of Des Moines help find a great car within budge and made the car buying experience easy and stress free. He took all of my information down and was about to have the paperwork ready to go prior to me coming in. I was not only able to get a new safe vehicle for me and my family but was also able to trade in my old car. Thank y’all so much for all of the help and the care that was provided. I will definitely be back in the future!

Wyecca ElFauk

Very helpful and professional. Had me in and out with an appointment. Great place to keep my car up and going. Especially thankful for the Kia employee that assisted me.

Sarah Kilbourn

Mike at Kia was professional and accommodating. He went above and beyond to ensure that I received the “trade in” value that I expected for my vehicle. I truly appreciated how easy and smooth he made the process of buying a car at Kia.

Christina Archer

Presley and staff was very friendly and efficient in getting us into a vehicle. From car shopping, to financing, to getting the vehicle cleaned up and filling it up with gas, everyone was friendly and professional!

Jennifer Kise

Had a wonderful experience at Kia! First-time Kia buyers! Really was not sure what to expect as only had a contact person and no appointment! We highly recommend Jeff Davis! Really took his time explaining how the vehicle operated before we did our test drive! Evan insisted on washing each vehicle before we drove it! Great customer service from the time we arrived until we left! Will go back when we are ready for our next vehicle!!

Annie Cone

It was actually and awesome experience. First time buyers at Kia walked out with 2 vehicles. Bill stone and Merle understood our situation and what we needed to do. No high pressure sales helped us along the way. Explained everything in detail. Definitely going back. Keep up the Great work.

John Casper

All the Staff, that we dealt with were Great! Trey was very courteous and answered any questions. Russ did a Great Job in Service Department going over ALL the features of Our New Kia Seltos! Whether I could remember everything, is another story! LOL!! The ONLY reason, I didn't give a 5 Star rating, was because, we took the car to Our Detail Guy, to put an Undercoat of Protection, interior Protection, and A Ceramic coat on the Outside! He brought it to Our attention, that Whoever Delivered the Vehicle, did a Very Poor Job!! There were numerous scratches from basically the window on up! Also, there was adhesive that was still attached on top! He had to buff and buff to try and get those scratches out! He pointed out a couple that was still in there. He got out what he could! For it being a new car, the Delivery of it was TERRIBLE! Also, Our mats are on backorder, which We almost spent the money to get some, not knowing they were on backorder! That should of been conveyed to Us at the time of Purchase!

Crystal Mzhickteno

We had a really great experience at Kia of Des Moines. They discussed all options with us, offered advice but never did we feel any pressure to purchase a vehicle. We did buy, and left in a brand new 2021 Kia! Never did we think we would leave with a new vehicle. Again, great experience! We will be back and recommend to everyone!

Hadleigh’s Grandma

My husband and I purchased a new (to us) 2015 KIA Soul. We’ve fallen in love with our car and enjoy every second. Working with all departments at DM KIA has been so easy everyone. Everyone has gone above and beyond all expectations. Thank you KIA of Des Moines. This is our first of more cars to come from your dealership.

Kerry Rhoten

Salesman Bill Stone was amazing! He listened to my needs and found the perfect vehicle to meet them! Entire sales process including car tutorial was under an hour!! Great customer service, great people, great buying experience!

Nikki Lee

Let me start off by saying I made the horrible mistake a few weeks back by trying carvana the "new way" to purchase a vehicle. I could go on and on about everything that happened but I won't because this review is about Kia of Des Moines! Kia of Des Moines was absolutely AMAZING to work with. Jeff Davis was the man that worked with us from start to finish. He had amazing communication with me. I never once felt left in the dark or worried. He was quick to help me put a deposit down on a brand new 2022 Kia Forte GT line. He let me know as soon as it came in and when I could come in and finish the process. My husband and I were in and out within 45 minutes. I loved Jeff and so did my 10 year old daughter. She thought it was really cool Jeff gave her his business card for when she turns 16 so she can go get a car lol. She carries it around like a football fan that just won free tickets to the NFL playoffs. I will never purchase another car off the internet again and will always work with a real live Human! I think Jeff has definitely won my little families business for any future dealings! Thanks Kia of des Moines. I love my new car!

Kelly Thompson

Kris was absolutely phenomenal!! The entire staff was also amazing! They had everything ready when we got there, signed papers & out the door!! 10/10 recommend!!!

Staci Good

Great team. Fast and Easy Robert was a great salesman.

Chantele Pliler

Customer Service in the Service department was wonderful. When I called in the check status, they found out immediately and updated me. Thank you for taking care of my Dad’s Kia.

Cheryl McCann

This is my 4th Kia that I have purchased at Kia of Des Moines. They sure go above and beyond to deliver a great car. Kris was amazing as was the rest of the staff. I absolutely love my new Seltos. Thanks again, Kris for all that you did for me...

Jeffery Crouse

everyone was really nice, but felt like we were a little rushed when going through the options. she kept looking at her watch.

Michele Baker

Always great service at Kia. Friendly and knowledgeable sales and service staff make each visit painless, highly recommend!

jen brauch

My service advisor David Martin was a great communicator, kind & got my Tellurude serviced as quickly as possible. It’s refreshing to receive such a high level of service. Thank you

sheri vining

We had a wonderful experience at Kia of Des Moines. We worked with Trey Stewart. He was great! Trey and his team were all great and the process was quick and easy. We love our 2023 Kia Soul. Jeff and Sheri Vining

Steve H

My past 2 experiences at Kia of Des Moines, over the last handful of years have not been good. I refused to go back, but my wife wanted to stop and look. This time was a GREAT experience with our salesman Antonio Ramirez ! Antonio listened to what my wife wanted and didn't try to up sell us to a more expensive model. He also didn't try to pressure us into buying something if we didn't want it. His manager Merle Berkel was great to work with as well! Thanks Merle! Thanks for a great experience! I will be back to see Antonio Ramirez! If after reading this review, and you go to Kia of Des Moines, ask for Antonio and tell him Steve H sent you!

Beth Reese

Presley was absolutely amazing! She made the car buying process absolutely painless!!! This is the 3rd car I have bought from Kia of Des Moines and every time it’s a wonderful experience

Lisa Payton

Kaitlyn was excellent checking us in and explaining everything that they would run a diagnostic but if they didn't find anything that I wouldn't be charged for it, plus do an oil change and change the windshield wipers like i had asked. But when I went to pick up and pay the bill I was charged the $125 fee for the diagnostic and then come to find out they didn't reset the Oil percentage back to 100% and the tire pressure light came on as we were coming home. Not very Happy!!

Marlene West

I walked in without an appointment and told them what I wanted and they made it happen for me. I’m very pleased with the whole team and really like that they make your wishes a priority. Kim Armstrong is a very friendly salesman that keeps in touch and follows up. Great place to get a new car. Thank you

Dave Nicolas

Great experience with my advisor. My car went in because of a weird rattling sound when I accelerated and the first tech drive it and couldn’t hear the sound. Considering it took 1.5 months for this appointment I told my advisor that I would drive her or the tech so they can hear it. I was able to drive her around and immediately I was able to duplicate the issue. If it wasn’t for her I would of left a bad review and been dissatisfied. Remember I’m not bringing my car in because I love to drive 45 min to the dealership and waste my time only to be told everything is ok?

Liz Elliott

I just had my 2015 KIA Cadenza serviced at KIA of Des Moines. The service staff and service manager, Mitchell, were professional, personable and prompt in their attention to me and my KIA. I have been to many car dealerships over the years and KIA of Des Moines is far and away the best. They have managed to create a small town, cordial atmosphere in the city. While waiting for my car, I visited with one of the salesmen, Joe, and found him to be knowledgeable and enthusiastic about his job and about cars in general, with no real pressure on me to buy a new car. As my Cadenza is the nicest, most reliable car I have ever driven, after years of experience with many new cars of many makes and models, I can attest that I will drive a KIA as long as KIA of Des Moines keeps selling KIAs in Des Moines.

Brenda Floyd

First time for taking my Kia Sportage into Kia of Des Moines, for service and a recall. The time they gave me for it being done was great, and was on time. Everyone I had any contact with was very nice and helpful. Very clean in service area, show room and waiting area. Thank you Kia of Des Moines! Brenda

Mary Halstrum

Best car-buying experience we’ve ever had! Love Kia of Des Moines!

Ashley

My buying process was very smooth, I worked out all the details, had financing ready and signed purchasing agreement before arriving. The vehicle was detailed and ready to go when I arrived. It took longer to review all the features before driving it off the lot then it did to sign documents. :) All my questions were answered. Will definitely buy from Kia of Des Moines again!

Mike Hassett

We stopped in for our first oil change on our new Kia Telluride. We got in quickly, the drop off was easy and convenient with the interior drop point. It took about an hour and 15 minutes which is a little long but not too bad. The pricing was excellent for synthetic blend oil. Overall was a great experience. Thanks!

Kathleen Crippen

I needed my tires replaced unexpectedly and the service department was able to fir my car in the next day.

Deborah Lindemulder

Antonio was so nice to work with. We really enjoyed the process with him. He let me know when the Sportage dropped in price which made me end up purchasing it. I would recommend him to anyone. I was also impressed with the person explaining the vehicle to us after we bought it. All in all a great experience!

Beth Lewis

First guy didn't know a thing but Kim knew everything. He was friendly and very informative. Too bad they don't have new cars on lot.

Cortney Kintzer

The service team at KIA of Des Moines were outstanding! Jared Little got me started by doing a great job of listening to me describe the problem I was having with my car. I was surprised by the outstanding video that my service tech Cortney sent me showing how he found the problem. The best news is my car drives like new again! Thank you Jared and Cortney!

DeMarco Lowery

Kim was extremely helpful with getting me the vehicle I want at the price that was comfortable for me. We did majority of the process over the phone so when I came in all I had to do was sign and drive. Pleased with my experience.

Joshua Jackson

If ya know, then you don't need to be sold a car. I was there to buy. Antonio fantastic dude, help us get what we wanted. At the price we knew we could afford. Spot on. Do your homework on your own finance's and let reality do the buying....... Or let your thumb do your traveling.......

Tony Ridgway

Our salesman Kris was very knowledgeable and friendly. Quick and seamless with financing and got a better vehicle than we originally where there to look at. Very happy with this experience!

Terri Miller

I received an almost immediate response from my Internet inquiry, which isn’t uncommon. However, Joe Performed with a high degree of professionalism. He was able to answer questions, direct us to cars that matched what we wanted, and he treated me as a woman with a lot of respect. I am used to sales people overlooking me and talking to my husband. Joe did a good job of engaging both my husband and me. I would highly recommend Kia of Des Moines, and I would also highly recommend working with Joe Sprunger. The financing process was very smooth and we got instructions on how to use our new vehicle which was very helpful. I thought our buying of this new car would be a headache and it actually was a pleasant experience!

Delbert Buchman

Excellent experience overall. I walked in as a buyer and process went quickly. My Forte had been a good driver and seems to be exceeding predicted fuel economy!

Joe Burnett

Purchased a 2022 EV6 on Monday. It was quick and seamless. The Kia team was great, and a big shout out to Justin Chandler for being especially helpful.

MedioCore Distro

Super fast and friendly. Got me right in for a computer update. They topped off all my fluids and washed my kia soul and did a point inspection and did not find any work that needed to be done. Fast and honest service from Kia of Des Moines.

JUST TRY IT! DIY

my daughter was looking for a new car and Jeffery was a great help

Jordan Paeper

Joe was so easy for us to work and help find the perfect fit for us!

Pam Wiemers

An amazing experience with KIA of Des Moines. So Friendly, helpful and top notch Customer Service. Our first time here and we would highly recommend!! Our Salesman Bob was very nice, informative and very friendly. Like we have known him forever!! We bought our very first KIA😊We are beyond HAPPY! And we just love our new KIA SOUL❤ …

Cindy Huerta

I had the pleasure of working with Bill Stone. He was patient and explained everything thoroughly. He was not overly pushy like many cars salesman can be but took everything at my pace. He worked with his team and got me an awesome APR to make my new car incredibly affordable. After getting the car and before driving it off the lot they had someone explain all the features to me in detail and even helped me connect my phone to system in the car for a hands free experience. Great cars, staff, and affordable prices!

Ellie Mahnke

Jamie was amazing! I worked with her when purchasing my new Seltos. She's great at communicating and extremely friendly. Everyone at Kia of Des Moines has been really nice and helpful. The geberal manager, Jason, is fantastic to work with. Any problems or issues, he is there to fix them.

Laura Murphy

I had an amazing experience! My new car is a Kia Forte. I love it !! Jamie Collier was absolutely wonderful. Kyle Doerhoff was really great teaching me all the bells and whistles. I would recommend Kia toall my friends.

Tierra P

Matt was a huge help in finding a vehicle that fits the needs in my family. He made it a relax and fun experience for my first time buying a car. During the buying process, everyone was extremely helpful in explaining what everything was. They also make sure you know how everything works on your vehicle. Best place every to get a car!!!!!!!!

Jill Hamilton

Joe went above and beyond for me! My key wouldn't turn in my 2007 Kia Optima. I had tried to release the safety feature, but it didn't work. Joe came to my place of employment and tried to see if he could fix it. He wasn't able to, but he personally came and tried! I had it towed to Kia of Des Moines today. Joe helped answer questions in order to me to choose which Kia Rio I wanted to test drive. He did not try to pressure me in any way. Phil, the finance person, went above and beyond to get me the best financing option. It was the first brand new car I had ever purchased. Joe, Phil, and Merle made sure I was completely taken care of and happy with my decision!! I would recommend Kia of Des Moines to everybody! Ask for Joe!!

Michael Uyeno

Recently purchased a 2022 Kia Telluride. I went into the dealership and spoke with Joseph Sprunger, and was on the fence for what car would fit our families needs and he went over the differences between the 2 SUVs we were debating. We placed an order for the Telluride after weighing our options. Joe kept us updated on the status and checked in on us during the waiting period, even offered personal rides since we had traded one of our cars in and were down to one car. When our car arrived (earlier than anticipated), we had all the financing ready before we even went to the dealership and the finance manager was friendly and didn’t push unnecessary add ons. The whole process was very quick and they walked us through all the features and setting up the car electronics. As a first time Kia owner I’m impressed with how smooth everything went and the initial quality of the vehicle. I was blown away when I first got into one, and if you haven’t been in a new Kia in the last few years, as I hadn’t, you really should add it to your list of cars to check out. Overall very impressed with Joe, financing, the management, the detailing work put in before picking up and the thorough walk through of the vehicle so we weren’t leaving uneducated. Had Joe not shown me the interior of an already sold vehicle just so I could see it in person I would not have purchased the vehicle we did so if you’re in the market, I recommend taking a peak at least and you may be as surprised as we were, coming from a 2015 4 Runner. This is my personal experience, however, it’s been great, we love the car and the service has been amazing before the purchase as it has after.

Elena Jimenez

So my car was expected to be there a long time due to parts being on backed up but great news they got them in and david got my car to me in a couple weeks tops. He took care of everything and called me back every time i left a message that was really appreciated. Overall great service and good communication.

Connie Miller

I want to thank Kia of Des Moines for working me into a tight schedule to get my oil changed. My own dealership was backed up for a couple weeks out and Joe Sprunger was able to work with the service department to get me in and save my warranty for life status with my Equinox. Thank you all so much!

gbutch21

Salesman Joe Sprunger was excellent. Took our list of wants and got us in the best car quickly. He kept the experience efficient and comfortable without any of the pushy car salesman stereotypes. Highly recommend purchasing a car at Kia of Des Moines.

Nichole Nigh

I needed to have some repairs done, which Kia had already quoted said repairs to take an hour and 15 minutes to complete. When I arrived everyone was very courteous and helpful. The offer of a shuttle ride to my desired destination during the repairs and back to the dealer was what pushed this experience over the top. I am very proud to be a new member of the Kia family! Thank you so much!

Stephanie Lawson

I had the best car buying experience at Kia of Des Moines! I’ve had my eye on the new Tellurides for over a year and they helped make owning one a reality! Antonio and staff made the process fast and simple. They are an extremely knowledgeable and friendly crew!! I’d recommend them (and the car of course) to anyone!

judy moeller

I literally bought my car over the phone! Quick & easy no pressure process. (Thank you Kim Armstrong & Kennedy Warne). My new 2022 Kia Soul is perfect!

D.

Kia of Des Moines was a great experience for me. I went from looking at the car online to driving away with it the same night.I've never had an auto loan or monthly payments before as I bought my first car cash so I was wary. My salesman, Jeff Davis, was friendly, helpful and upfront. He took all of my finance information over the phone and through email to save me a trip/long wait. He stayed in contact with me every step of the way; the whole process only took a few hours. Most of which I spent safe and warm at home. Everyone at the dealership was welcoming and helpful. They had someone to show us the features of the car and set up the Bluetooth (which I honestly could have done myself but I really appreciated the extra care). The car was washed before I left and the manager came out to congratulate me. Apparently the majority of the sales team normally sees you off but it was late on a Thursday so not many were still there. I've had no issues so far and the very first day driving it iced and snowed; the car handled it like a champ. The only misunderstandings were that I was told my lights aren't automatic (turns out they are) and that I wouldn't have a spare tire (turns out I do). So things only got better.

Craig Hutchinson

Very nice place to do business with. Felt welcomed and informed of the progress of my repairs.

Caila Briggs

Joe S. was very fast in communicating with me on what I need for a new car for work and making sure it was ready for me to bring home the same day! The whole Kia team did an excellent job making it all painless buying experience! Thank You! - Caila

Katie Koester

Kris was extremely helpful. I came in looking to just check out some options before applying for a loan, he took care of everything and I walked out with my dream car. A great experience and I’d definitely buy from Kia of Des Moines again in the future.

Abigail Minard

I was looking to buy a 2022 Hybrid Sorento EX. I saw on the Kia website that Des Moines was getting a black one in. I had been to various dealerships closer to me that marked up their Sorentos over MSRP. I decided to email Des Moines just to see what they could offer since I was almost 3 hours away. Gus emailed me back and told me they sell them at MSRP plus the doc fee. I asked him questions about the vehicle and he answered them all. I was able to reserve the one coming in, and he even brought down the reservation fee for me. Plus it was refundable. He let me know when it was on its way, plus when it arrived. When we got there for our appt Gus was there and the vehicle was prepped and ready. Test drove it and loved it. He honored the price he told me, plus the trade in they quoted! I was expecting some kind of Mark up or low ball on the trade but it never came. It was so quick getting through everything, plus everyone else was great too- the financing guy, plus Russ, who went over features. No one pressured us, no one raised any prices. Everyone was so pleasant. Best experience buying a car ever! The almost 3 hour drive was worth it for sure.

Sharon Sanchez

This is my 3rd purchase at this dealership and each time gets better and better. Our salesman Bob was top-notch. Super friendly and patient while we test drove several vehicles. The negotiating/financing process was a breeze. It literally took less than 15 minutes. Before we left, the service manager was nice enough to show us all the tech stuff and great features of the car. We now have 2 Kia’s in our garage and I’m sure they won’t be the last. Thank you Kia of DSM 🙏😁 *Update* 4th Kia purchase under my belt and just had 1st oil change… I would give 10 stars if I could. Service continues to be excellent

Tim Cole

Had a good experience recently purchasing a new Optima SX. I worked with Patrick who was very friendly and helpful. The car has quite a few features and they made sure all of my questions were answered before I left. Once a sale price and price for my trade-in were reached we were able to finish up quickly. They weren’t pushy and were willing to work with me. I would recommend Kia of Des Moines and Patrick!

Blake Campbell

As a business from Cedar Rapids I had called with car troubles while in town. They worked me in right away and worked through the factory warranty they found. Examined and fixed the issues. Service team was friendly and informative keeping me looped in the whole time. Strongly recommend for any car services.

Susan Ryon

Kia of Des Moines' ad saying you would get more for your trade than you thought was true. Joe was a very knowledgeable salesman. He knew what I wanted and showed me that. Joe explained all the features on the car which was helpful. And when he had a trade come in that was what I was wanted, he called me and gave me the first chance to see it. The price was great and the value for my trade was higher than I expected. Thanks Joe.

susan humphreys

Had to bring my vehicle In for a recall issue, was told it would be about an hour and a half wait. Done in 30 mins!!! Plus they replaced three wiper blades and gave my baby a bath!! Back for an oil change and as always, the Kia team goes above and beyond. A bit pricier than your typical drive though but so worth the extra cost!

Todd Creech

Great prices, our salesman was Matt super nice guy very helpful. This was probably the easiest car buying process I've had. The found a better rate than our bank quoted us. We are very happy customers

Lora Pierce

I received an advertisement to relinquish my lease to buy or lease a 2020 or 2021. These things never work out but you never say never. I met the best salesperson at the door that morning and he listened and found a great car for me. He also found a great used car for me son, who was in need after hitting a deer. All the employees were great. I appreciated the car if the person that walked me through the details of my car before I drove it away. Thank you.

Tessa Lohr

Presley was awesome!!! She was able to help me with all the needs I was looking for in a vehicle. She knew I was interested in one of the vehicles and held the keys til I was able to come back with my trade-in. She was very knowledgeable about what was included in the vehicle I was interested! Thank you so much for the great experience and making the process super easy!!!

Channath Sok

The sales team and service team are amazing!! They make sure you are taken care of.

Rachel Bale

I had a great experience yesterday at Kia of Des Moines! Bill Stone contacted me ahead of time to set up an appointment. When I arrived, I felt very comfortable as everyone wore masks and there was a man waiting to open the door for me (I didn’t have to touch a door handle the entire time, which is nice considering the zeitgeist) and show me where Mr. Stone’s office was located. Bill had the two cars I was interested in ready for me, and by the time I’d been at the dealership for 20 minutes, I was test driving a Kia! I test drove a Hyundai next, and absolutely fell in love with this car. I was financed & driving away in my beautiful 2019 Hyundai Tucson by 6:15! I was very impressed with their caution in terms of the virus as well as how quick and simple the whole process was. I also traded in my vehicle and while I would have liked to get more for it, it wasn’t a great trade in and it’s understandable that I got what I did for it. Overall Kia of Des Moines is a great place to buy a car & I highly recommend them (and Bill Stone) for anyone looking for a used car in great condition!

Cristina Still

I was out of town when I discovered I had a brake light go out. I went to different auto stores trying to find a replacement, but was unable to do so and was told I would only be able to find it at the dealership. They even said I probably wouldn't be able to get in. I called Kia of Des Moines and they were able to get me in right away. I showed up and only had to wait 15-20 minutes for my light to be fixed. They went ahead and checked all the other lighting for me as well. I felt very fortunate because in my city, I've always been told I had to go to the dealership I bought the car at to get anything done. They saved me from having to drive around an unfamiliar city for a few days with no light.

Joshua Limon

I made an appointment for 9:30am and the service team took me right in. I expected to be there for 45 minutes and I was out in less than 20. Fast and awesome is what I would say. Thank you so much Kia of Des Moines. Your service team rocks!

Nichole Ponsetto

Wonderful experience! Joe was amazing to work with! Got us what we want and it was all done so fast! Definitely recommend them and will go to them in the future!

Libba Z

My car broke down. On a Sunday. On a trip across country for a new job. Was towed to Kia Des Moines. Not only did they take me right away but they got me back on the road before noon.

L Mccartney

Wonderful experience that pretty much took place all online. Mike was professional, polite, knowledgeable, friendly, and kind. Jim was exactly the same. I would definitely recommend Kia of Des Moines to friends and family in the future.

J G

I was pre-approved with CapitalOne and went to Kia to look at a Chevrolet Colorado. I spoke with Kim a couple days before and went ahead and went to the dealership. Kim greeted myself and let me test drive the truck with no issues. Since I was pre-approved, I had already sent in necessary documents before going to the dealership. Merlin checked out my trade-in and offered me money. He was friendly to deal with getting more out of my trade as my trade has many options and super clean. Kim and Merlin thank you both so much!!

Amy Qualls

After visiting 4 other dealerships in the area, Kia was a breath of fresh air. Bill Stone was the representative we worked with. He listened, answered questions fully, helped us find the best financing to meet our wants and needs, and ended up working with us for almost a month to find the perfect vehicle for our family. Bill went above and beyond to help us. We actually ended up purchasing two vehicles because of the trust we now have in Kia, Bill, and this dealership. We are VERY happy with our vehicles. we purchased a 2022/Seltos, and a 2022 Telluride. We love being in the cars so much that are finding new reasons to take a drive 😅

Leigh Adcock

Jamie was an excellent salesperson! She kept me informed in a friendly way when my car was on order, and when it arrived, I was in and out of the dealership in less than an hour!

Pam Knox

We wanted to buy a new Kia. I had several specific amenities I wanted. They were very helpful and patient. We test drove multiple models and Randy was very knowledgeable about all of them and answered all our questions. They dealt with us fairly and patiently.

Veecionna Lam

Randy Crabb helped me buy my first car yesterday and he made it an amazing experience! He had great energy and he was honest with me about everything. He never pressured me and he talked me through everything so I understand things better. The only thing that could’ve been better is the financial part. The person that helped me actually get the financials put in place was very fast and he could’ve slowed down to make sure I understand exactly what I was signing. But overall, it was a good experience!

Hugo Medeiros

I had a great experience in the Kia Des Moines. Jamie was very helpful and efficient in providing me products that met my needs. I really recommend Kia Des Moines.

Craig Keul

I started to deal with Kennedy and she got me in touch with Jeff. I went in on Saturday and was very happy with the service I got from the whole sales team and walked out with a new to me used 2018 Kia Sorento. My wife and I are very happy with our purchase and would do it again in a heartbeat. Thank you for everything Jeff.

Tarrah McCauley

My car was covered under an extended warranty. They looked at it and had it fixed before the date they had told me. All the phone calls I had with them were very pleasant I would take my car back if I had to.

ANN GONZALEZ

I highly recommend Kia of Des Moines to buy a car. The staff was very kind and personable. We were in and out within an 1 and 1/2. He made sure we were comfortable. Listened to what we wanted and found it quickly. Thank you for helping us find my first new car in 15 years.

Gnostic61

Presley was very patient with me as I was trying to decide what vehicle I wanted to lease. She made the process very quick and easy for me. I traded our existing 2016 Nissan Ultima and worked out a great deal. Due to supply chain issues I had to wait for the car to arrive on the lot but it actually came in early. My wife and I appreciate Presley helping us with the Finance Application and arrange for our Lease Agreement. I would recommend Kia of DM to anyone. Thanks!

Jennifer Meier

We had a great experience at Kia of Des Moines! Bob was knowledgeable, helpful and it was a really seamless buying process. We worked with a few other employees in finance and the delivery coordinator and each was efficient and kind. I would recommend stopping in to buy your next vehicle here!

Jesse Thompson

Hands down the best experience buying a car ever. Presley and all the other staff involved made this such an easy and painless process, I was very impressed with their professionalism and how hard they worked to get us in the vehicle my mom wanted and at the right numbers? I highly recommend Kia of Des Moines, go see Presley to buy your next vehicle.

Cherie Mortice

Kaitlin communicated well with me. Appreciated the diagnostics run on the 2017 Kia Sorento for a "check engine light" that came on. Reported out no real problems with sensors or fuel pump. Drivers were courteous and the pickup ride was precisely at 10 AM!! Great work....and of course no charge.

Beth German

Kim was very helpful with finding us the right Vehicle that we were looking for without the sales pressure. Kim and staff stayed late after closing to finish the paperwork so we could take the SUV home with us instead of making another trip up to Des Moines which we greatly appreciated.

Alexis Evans

I highly recommend Kia of Des Moines! Kamal did and incredible job helping me find the perfect car and price for me! Jason did a wonderful job as well. I will be coming back in the future to continue doing business with them and I would recommend this dealership to anyone. Highly satisfied with customer service- they did everything they could for me all in a very timely matter! Also, I love my Kia! (:

Diane Becker

12/4/2019 - Update to original review. I took my van in for it's first service and am still very happy with the exceptional customer service I received. From Mitchell, who did the intake on my vehicle to the nice gentleman that provided shuttle service...thank you! I'll definitely recommend Kia of Des Moines to others. Exceptional customer service. From Kim Armstrong to the sales manager who helped us to the payment that fit our budget. The team member who walked us through our 2019 Kia Sedona van options was knowledge and answered all questions. Highly recommend!

Steven Kenworthy

Thank you guy the great work on the car I would recommend anybody to go to Kia of Des Moines The professionals and meet you with the great smile.

Ryan Brannen

This is the third car purchased at this dealership between my girlfriend and I, and it has been a pleasant experience every time. Thanks to the staff for always making it such a painless experience! Thanks, Matt!

Pamela Suiter

It’s a great place to get a new engine for my car that was locked up while they were working on it. I specifically said, when I had it towed there, it had a bad fuel pump. They put injectors in it, and a little more money in it then tried to start it, it locked up. I pray their work is honestly guaranteed for the year they stated!

Phillip Schmidt

Sales Representative Kamal Habhab is an outstanding, professional, & friendly person more concerned with helping with our needs then he was with just "selling" I highly recommend asking for Kamal, he will help you find the vehicle you need. He is kind, never pushy, and very patient with our needs and concerns, and answered all of our questions and made sure we got the safest & best quality vehicle. Fantastic guy.

Elwanda Prothero

I went in for an oil change and they did a brake inspection for me. Also did a 10 point inspection the lady told me. I am very satisfied with my visit to them. Would recommend them to others looking for a vehicle.

Deborah Coltrain

KIA is a great place to purchase a car. The sales man, Randy Crabs was awesome!He dealt with me and 2 of my sons on 3 different visits. He helped me buy my dream car right off the show room floor! From looking to financing, the staff was great. I highly recommend buying your next car from KIA of Des Moines.

LetYourNerdOut Nerd

The customer service and care that I have received during my whole experience has been amazing. This whole experience didn't even feel like a sale. Just smooth. Highly recommended.

Chad Emery

My salesman Bill was excellent to work with and in a little less than an hour I drove away in my new K5 (with which I'm absolutely in love). This is my second new car purchased from Kia of DSM and will definitely be returning again in the future.

Bj Adams

Between Kim and merlin I got a great deal and so pleased. They went above and beyond to get me this sweet ride

Karen Nelson

I highly recommend Trey Stewart is a very friendly and honest sales person. He really makes me comfortable about getting me the right car for my needs when I am ready to purchase. I just purchased a Kia forte 2021 on 4/7/21 I told Trey my needs were and he lead me the rest of the way I am so happy and excited about my purchase

Makayla Newman

Joe Sprunger is an AMAZING salesman! I bought my Optima a few months ago from him and I’m still in love with my car every time I get in! I’m typically a pretty anxious person when it comes to almost anything. I’m always scared to trust my gut or make big decisions for myself on my own. However, Joe made me feel so welcomed and comfortable! He made the process so much easier on my anxiety and overall just did an amazing job!

Alina Fodor

Edit: Jason Clary, the general manager, is incredible! My original review is below. After speaking to Jason, we learned that there were miscommunications with me declining the outrageous quote I was given on my car. That is why my motor was still disconnected and a tool was left behind. Sorry, to the mechanic that was searching for his tool! Someone picked up my car before the poor guy had finished. Jason was humble, understanding, a good listener, and fun to talk to! He took responsibility for the mess up and made it right. It's always refreshing to talk to a professional that knows how to treat their customers with respect and kindness. He listened and was even able to sympathize with our situation at home. I will honestly say, it will take some time for me to consider Kia for car repairs. If I ever HAVE to use Kia services, it's reassuring to know that Jason is available to make things right. Jason is the only reason I am even considering ever using Kia for services in the future. Thank you, thank you, thank you! Also, good luck! Hope you get that good news in a few days! You'll be up and running around again in no time! If I could give zero stars I would! My panoramic sunroof decided it no longer wanted to close. The soonest Kia could get me in was 2 weeks later. I NEED my car. It's just my Mom and I and we are taking care of my 12 year old sister and my 26 year old mentally challenged brother fighting Leukemia. We explained the severity of the situation and how we need two cars to get to and from the hospital. Our main goal was to get it closed. Working or not, I didn't care. We specifically asked if they could get it closed to please do so. I was called and told that they could not get it shut and that they recommended replacing all of it. Starting at 4300 dollars just for parts. Guys, just so you know, cancer is expensive. We don't have that kind of money. That's not even including labor! So I say, give me my car back, pay the $150 "diagnostics" charge and take it somewhere else. That's where I learned that they had my sunroof apart and they had the opportunity to close it. Not only did they LIE to me, they also left my sunroof motor disconnected and they took out a fuse. Oh, and they left one of their tools in the lining in my car! My new, trustworthy mechanic will be keeping that! DO NOT GO TO KIA IF YOU DON'T WANT TO BE SCAMMED! I am appalled by this behavior. They were informed of the new hardships my family and I are facing with this Leukemia fight and they still tried to take advantage of the fact that we were two women who didn't know cars.

Phil Barker

Kia of Des Moines did an excellent job in helping us get a new car. The customer service was great. Steve took care of us and was very knowledgeable about the Kia Optima. He also had a lot of information about Kia’s rebates and deals to help us get a better purchase in price. We were very please with the financial department as well as the loan officer. Thanks Kia for the amazing experience and will be seeing you all in the future.

Matt Pearson

Went in to test drive a k5. I really wanted an SUV, but loved the look of the k5. Even though I told them I was going to test drive other cars they did not make me feel pressured at all. I fell in love with the car and ended up leasing one. Joe Sprunger was my sales rep and he made the entire process pain free. He was very knowledgeable and I'd feel comfortable recommending him to anyone looking for a new vehicle.

Richard Campbell

I bought my 2016 Kia optima at Kia of Des Moines. My sales experience was a great one. I have been servicing my car since it was new right there at the dealership. I have never had A bad experience. The service writers are always friendly and helpful. My service rider today also exceeded My expectations. Thank you Kia of Des Moines!!

Hayley Ellis

Great experience at Kia of Des Moines! Kim was super helpful and the process was very smooth. They walked me through everything I needed to know and worked with me to find a payment that was manageable for a brand new car!

Rob Cook

Excellent purchase experience. Trey Stewart did a great job, knew his product well and was nice and professional. Once I decided to buy the process was easy and painless. I'll definitely buy another Kia from them again.

Denise McClain

Friendly and efficient staff, organized and clean showroom and service area. Nice wifi lobby to wait for your vehicle to get worked on. Even though they put my name in wrong and called me the wrong name everything else was good.

Jennifer DeMuynck

Mitch was amazing! I went in three different times: The first time, I called ahead and told him what I wanted and he had things ready for me when I arrived to test drove 2 cars. The next time my husband test drove 3 cars to make sure they would be comfy for him on long trips, and the third time we bought the Soul. So much room! Then they had Presley go over all the technology with us. She showed us short cuts and tricks, helped me pair my phone and download optional apps. The whole group and the experience was the best I've ever had the pleasure of dealing with. Thanks so much Kia - Well done!

Jason Muldoon

The whole experience was quick and painless!!! 1/20/2022 Update- just purchased a new 2022 Sportage for my wife. They had everything lined up for a speedy transaction, as we live 2 hrs away from the dealership. Robert Mercer aka "Wild Socks" is an awsome salesman, and he does his best to make sure the purchase a positive and memorable experience. He's good enought at it, that this is our third new vehicle purchase since 2018 with "Bob". My wife likes KIA's reputation and this particular dealership. As our first purchase with them was back in 2008 when we bought a new optima. I appreciate being able to call ahead and have the entire deal (loan documents & the vehicle) ready and waiting. I definately recommend this dealership, and I'm sure the other sales rep are great too- Bob is our go-to-guy when were purchasing a KIA.

Joe Heckman

Dropped car off night before with dead battery and they were able to squeeze me in the next day.

Sadie Waugh

The buying process was super easy! Even though we took 4 days (and so many drives) to make a decision, everyone was so patient and answered all our questions. Gus was our sales person and we would recommend him, FOR SURE! He never got frustrated with us for changing our minds or wanting to try new things, even when it was 6⁰ out. We ended up with something we would have looked past at first, and we absolutely love it.

Vernon Red Bailey

Great experience! Friendly staff! Quality used vehicle! This is our third purchase from Kia of Des Moines! Will definitely return!

Jen Cooper

Great experience! They go above and beyond to take care of people. From the beginning of ownership until you either get a new one! Ask for Kris Kremin Excellent salesman.

Jamie V

Top notch service, Jamie made the experience such a pleasure! 10/10 would recommend!!

Connie Wilken

As a first time Kia buyer we were extremely impressed with the quality and comfort driving our new Seltos off the lot. Staff were very thorough in explaining all the features of the vehicle and the financing staff made the process very easy to complete.

Robert Reeks

Jeff Davis was our sales agent, and he was very professional, courteous, thorough, and had taken care of most of the details before we arrived. He made everything simple, including our trade-in, and I would highly recommend Jeff to anyone. Tim Voss the Finance Manager and Presley Mattias the Delivery Coordinator rounded out an outstanding experience.

JM Charlson

I had a great experience with Kia on Des Moines. Kris worked to get me in a newer car, even though I had a a few dings on my credit. My family only shops Kia of Des Moinez!

Amanda Lee

Just wanted to let everyone know, if your wanting to buy new or used Kia of Des Moines is a great place to go. The experience I had, I will never forget the people, the salesmen, the staff, and most importantly the atmosphere. My experience was Awesome, Matt Ayala was a great Salesmen was never pushy or wanting me to purchase what I didn't want. He was exceptional and listened to what I needed and got me in and out very quickly, definitely changed my view of purchasing a vehicle. I was approved in no time, and everything after that was so quick. Bought my new used 2009 Chevy Malibu and the financing went easy breezy, and everyone showed and helped me with new vehicle in no time flat. Every person after financing told me everything I needed to know about my car.... Service detail of how my car works, financing telling me about my warranty, car payments, and who financed me.... I would come back to Kia of Des Moines again to purchase a vehicle in the future. Anyone and Everyone needs to come and experience Kia of Des Moines the advertisement they have on TV, it lives up and I can say with 1,000% best place to go purchase new or used vehicle in Des Moines!!!

Chris

The sales was very helpful and answered all of the questions we had

dj short

Mitch was a pleasure to work with! The process was fast and efficient no waiting for hrs and hrs like other dealerships nor did I feel rushed either. Absolutely no pressure sales. They where very busy I called and made a app the day before and my salesman mitch was available at the app time. I really can't say enough good things 100% satisfied with the entire experience!!

Mary Vigneri

The service I received when I needed to have a part replaced in my Kia Sportage on 2/2/21 was excellent. Service Advisor Jared Little went above and beyond to get the total cost of this service to be more affordable for me , especially since I’m a retiree. I am very satisfied with the service and would recommend Kia to anyone.

Mike Mook

Was treated politely and professionally from the moment we entered the door. Antonio Ramirez helped find the perfect vehicle to fit our wants and needs. Finance team was able to get quick approval with good terms and great trade in value on our previous vehicle. I went in expecting to go home in same vehicle I arrived with, ended up driving away in a new Optima. Thanks!

Martin Burke

Jared was very helpful in letting me know all details of my oil change. He made it very smooth and simple as possible. He assured me everything the tech did was done right and said to call or come back with any questions or concerns I have in the future. He really gave 100% great customer service.

Kathy McEnelly

Always friendly and courteous staff. Great service! They always call before doing anything other than previously agreed upon. I drive 100 miles to service my car here!

Sydney Tangeman

Kim Armstrong was the man who helped me and my father get a car for me. Not only did the car run well when test driving it, and too my hope will continue to do well for a while. But Kim is so kind and such an amazing listener and I feel truly tried to help us get what we needed. Being considerate when I called up to check on the cars status, and went so far as to say they would leave it in the back when it finished service (as it would have been most likely done close to closing time that day) till we headed up there the next opening day to check it out. I feel very grateful to have the car we got, and to have Kim as the person who helped us when we truly seemed interested. Even them being able to better accommodate a price that my father was looking for was very outstanding. I as well appreciate the ease of paper signing. Quickly letting me know what the paper meant and where i should sign, and even helping me get my plates registered when I had previously thought I’d done that. Thank you!

Joe Bergeson

Bought a new Rio. Kim was very helpful as was everyone I dealt with. Very different from how other dealerships have treated me. Very impressed and satisfied with my purchase.

Makayla Snowgren

Jamie was amazing ! She took her time finding the right vehicle for me, making sure I had plenty of choices, and did not force anything upon me. Great experience. After looking at other car lots and how they can treat you I would highly recommend coming here to Kia !

Sri

Unfortunately I am unable to buy a car from here, But I will buy one in near future , I really appreciate Bill Stone for his patience in answering my question I asked. He is very professional , Customer friendly and a good listener. Highly recommended - Had a wonderful experience at Kia!

Shane Bernhagen

With the limited availability of vehicles in todays market, I shopped a 10-state area. Kia of Des Moines was by far the easiest and most fair to deal with, it truly was a pleasure.

R Faux

Had routine service maintenance. Was on lunch break. Kaitlyn stayed on top of it and made sure I was out quickly. Really appreciated her efforts. Thank you!

Lynn Anthony

Kia of Des Moines provided excellent service on our used Kia Soul that had some service recalls. Jared Little is a great service advisor who is personable and ready to explain things and answer questions. 5 star experience!

Cyndie Lamb

Loving my new Kia Niro! Ask for Kamal. He was really helpful and easy to work with.

Priscila Suarez

Excellent service, good attention, good price and security on the purchase, efficient and friendly.

Magan VanHaaften

I would highly recommend Kia of Des Moines! This was my very first time buying a car and Joe (the salesman) was absolutely awesome! I had no intention of buying a car that day, and yet I still drove home in a brand new 2019 Kia Optima! One thing that really drove me to go with Kia was they were not pushy. Joe asked if I would be buying today, and when I replied with no he still wanted to make sure I new the best possible options for the future, but not in the “you have to buy a car today way” which is what you get with most car dealerships! He also even gave me input on his favorite features on the car! I absolutely LOVE my new car, and I am so happy that this transition was so easy!

Joani Moller

I love Kia! Their customer service is always top-notch. My car was done prior to the estimated time they said it would take, they charged me less than what they originally quoted and I trust that what they’re telling me is 100% accurate. The technician sends a video introducing themselves and showing you exactly what is being done to your vehicle. Then they wash it it before giving it back to you! I am a life-long customer. Sold!

Louise Ritchhart

I bought a certified pre-owned Kia Forte last night and it was actually an enjoyable experience (this from someone who hates car shopping). Our salesman Tim was very helpful but not at all pushy. I financed through them and got a better rate than my bank and credit union had offered. I love the backup camera and remote starter. It's really a nice little car for a reasonable price.

Jay Braband

Service was performed well and my representative was cheerful and helpful. It did take well over 2 hours which seemed a bit long but I'm still happy with the service.

Jerry Baade

Very friendly, helpful. Best car buying experience in 50 yrs

Jan Rau

I looked on the Kia website and got a good view of there used vehicles. A person chatted with me online and told me if I came out to test drive ask for salesman Jeff Davis. Jeff was very nice and understanding of my needs in a vehicle etc.. I would highly recomend him for anyone to have a pleasant experience when looking for a vehicle. We bought our van and signed papers with also a nice man and also the manager came out to congratulate us. Like I said a very pleasant experience. This is the second vehicle over the years we have purchased from Kia of Des, Moines on Merle Hay road.

Carly Sutliff

My husband and I went in to look into trading in his car for a used car, Jorge and the team here did amazing. They were able to get us into a brand new car. Will always use Kia, this was an amazing experience. Thank you Jorge and Kia of Des Moines!!

Kurt Moore

Kim was my salesman & with the help of his finance managers, they got me into the exact vehicle I came for at a payment I was happy with!

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