Reviews of Ricart Buick GMC. (Car Dealer) in Columbus (Ohio).

Ricart Buick GMC

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Car dealer

Car dealer

2539 Billingsley Rd, Columbus, OH 43235, United States

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Information of Ricart Buick GMC, Car dealer in Columbus (Ohio)

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Reviews of Ricart Buick GMC

John Carlson

Good experience, too bad that it took almost 3 weeks for our new vehicle that's still under warranty to get in for service..They need to hire more service technicians..

Dave Allen

Shane Sutton was very helpful and professional. His class on how to work all the bells and whistles on the car was outstanding. He was very thorough and patient, which my wife and I both appreciated. The day I picked up the car was the first day I met Shane in person, and it was the first time I was on your lot, so I didn't have much time to form an opinion. I will say I did have the feeling I was in a circa 1960's dealership. We were introduced to I assume was the Sales Manager and he was very friendly, and I think sincere. Later, however, when your appraiser low balled my 2015 Odyssey ($17K) trade-in. I told Shane that was unacceptable. I showed Shane two online appraisals for $19+K and $20K+. These appraisals were from CarMax and Kelly Blue Book. Well, then we began the "I'll take it to the Sales Manager and see what he says" routine. I haven't bought a car in this fashion for 30 years, and I didn't enjoy it. We finally reached a mutually agreeable trade in value of $19.5K and all was well. Also, a several other issues I would like to mention. As I mentioned above, I was never onsite until I picked up the car. Once I found the car on the Buick website and saw it was in transit, I contacted your dealership and spoke with Shane. We pretty much made the deal, except for the trade in value, and Shane said he would send me some documents to review and sign. When I received them, I noticed a charge for "simonize" of $1,299.00. I told Shane I didn't want this and he said it was non-negotiable. I think this item should definitely be optional or listed on the window sticker. Also, among the papers Shane sent me was a credit card form to cover my $1,000 deposit. At the time Buick was offering 0% interest. I was told my car was due in on 10/6/22, then 10/29/22 then 11/9/22. The car was received by Ricart on 11/7/22. Unfortunately, Buick's 0% offer expired 10/31/22. Since I had placed a deposit on the car in September, I should have been grandfathered in to the 0% offer. As for the $1K deposit, when I was told the interest rate offer was no longer available, I wanted to tear up the deal and I wanted my deposit back. I was told by Shane the deposit was non-refundable. I don't recall seeing this in writing anywhere. As a result, I went ahead with the deal. Fortunately, we like the car and have no regrets

Mike Bell

Joe was welcoming and very helpful. We didn’t feel harassed or pushed to do anything. We told him what we wanted and quickly went for it. He showed us the vehicles we asked to see and got us on the road for a test drive quickly. While at the same time doing the research on our trade to minimize time. We didn’t intend to purchase a vehicle that day, but felt so welcome and comfortable with the experience we purchased 2 vehicles. The GM brand speaks for itself and we would have eventually bought new vehicles. But Joe’s kindness and professionalism made us want to do business with him and Ricart.

Lorie Daniel

Julie made my leasing experience seamless. She is professional, knowledgeable and truly wants her customers to be happy with their car choices. More importantly, she knows with this attitude, her customers will return, and recommend her to family and friends. Dave, in Finance, was prepared and efficient. Love my new Buick…thank you!

Carol Slaughter

The Best Experience Ever! Victor Arnold, listen to what I wanted in my expectations in buying a new vehicle, and he delivered. My grandson was with me a the other Salesman named Bill brought him some cars to play with and the Financial Officer Henry, brought him snacks out of the vending machines. A team oriented environment to help the customer with the time it takes in getting the best experience possible. A very satisfied customer.

Terrance Elliott

Omg. I loved my experience with this dealership. The sales rep was more like a friend then someone looking to get commission. He didnt pressure me. Even gave me time to think about the offer. They paid off my remainder balance on my 2013 Chrysler 300 and put me in a Chevrolet Equinox with zero down. Very Clean and runs great

Bliss Russell

Took my wife’s 2016 GMC Terrain in for an oil change and some minor recall work. Took a book with me in anticipation of being there for a while. Looked at new cars in the showroom, chatted with a salesperson, and settled down in the customer lounge to read my book. I saw my car in the service area and figured they hadn’t got to it yet. I didn’t get a page read yet before they called me to let me know it was done. Fast and efficient! No issues, no hassles!

Tim

Very friendly and helpful. When I told them I forgot the coupon for the oil change and I waited until my sales person came in whose name is Julie. I explain to her about forgetting my oil change and tire rotation coupon and she said not a problem and she gave me another one, so I was able to use it for my oil change.

Joshua McMullen

This was a great place to buy a car. They even said for cash buyers that they would not up the price like most do now a days. Victor was great and went above and beyond for us. Even though there is no room to negotiate price these days he was able to explain why we were getting a good deal. This made me feel much better.

Jenna Strickler

After a 12 hour day of looking for the perfect car, I couldn’t be happier with what we found! I am so thankful for Bill and all the extra time (after hours even) he put in to get me the best car, with the best deal! I seriously have never been more satisfied. Buying a car is a difficult process and as a single mom keeping the payment in my budget was so important. Bill made several trips to do the bidding for me and I ended up with my absolute dream car! My daughters LOVE our new Buick Enclave, that they have named Coco🥰 Thank you so much Bill and everyone that stayed after to get all the paperwork done! Blake, thanks for making sense of all the big numbers and getting me set with the best package for my needs! You rock! Overall, 10/10, ⭐️ ⭐️⭐️⭐️⭐️, for Ricart! I can’t say thanks enough, and I will definitely be back!

JERRY TOMLIN

I bought my truck new from Dan Tobin, I was involved in a vehicle accident, there was only one place I considered for the new frame rebuild “Dan Tobin” , they have been moving along quicker than I expected & have kept me abreast of the progress on my truck, I could not give them enough praise for their ability and timelessness of ongoing repairs.thank you Dan Tobin, I would take it nowhere else, their professionalism and attention to detail is bar none the best I’ve ever dealt with.

Greg Overmyer

We worked with their body shop. They were able to look at the car in a reasonable time frame and helped the adjuster determine that the car needed to be totaled. They were extremely friendly and reminded me that I needed to take the tags off of the car when I came to clear it out. Everyone I spoke to was extremely professional.

Angie

We worked with John Albanese to lease my Buick . He was honest, efficient and didn’t pressure us during the process. He was successful in recommending a car that was safe for our family, met our needs and stayed within budget. I highly recommend working with him and this dealership!

Travis Johnston

Everyone I spoke with was very friendly. I felt comfortable with the tech's suggested repair recommendations. I wasn't thrilled that I was told that they couldn't pull a code since my check engine light went off the day before my service appointment. When I picked up my truck, it still made the whining noise that was supposed to be fixed by replacing the alternator, my heater now sounds like a jet engine when cranked up, and my engine light has returned. Now I'm being told I have several hours of service to pay for to replace a wiring harness to get the engine light off, that I have to pay for the heat box to be cleaned out despite that noise starting after my truck was serviced, and that the noise is likely a transmission issue. I paid 2k to have the alternator, vacuum pump, and belt replaced and am looking at possibly thousands more. All of this is frustrating in general because this truck is a 2019 and shouldn't be experiencing ANY of these issues in the first place making the expensive service costs frustrating considering that it is not even paid off yet. I understand some mechanical issues can be hard to diagnose but I think I would have held off on the alternator/pump/belt if the tech would have considered the transmission on my first visit which I was told on my second visit that the tech DID in fact see a code in my trucks history but it wasn't active because my light had temporarily gone off. I'm between a rock and a hard place now. As of now I am pretty confident this will the last GMC I'll ever own due to utterly horrible reliability and poor quality of the truck I paid 30k+ for two years ago.

Brian Chadwick

Staff is amazing and they guided my son through his 1st vehicle purchase with no issues. Henry Tiller, finance manager, was very accommodating and made the financing seamless. Jose worked him through the vehicle process. Both gentleman were fantastic.

Thomas Hicks

Took my vehicle in to rectify a recall issue, was told there were "two" issues. I was told I'd get a call when completed. Five hours later I called back, to check updated status of vehicle, because no one had called me from the shop. After getting transferred to the Service dept. I spoke with someone who put me on hold to apparently check on my vehicle status. I waited for 6+ minutes and he didn't come back on so I hung up and called back. So, the first person I talked to I told her the story and ask her to transfer me to someone who could better help me. She transferred me to "Julie" who took my issue and ran with it. From that point forward things got better and better. And she even did some follow up with me ending my experience on a positive note. Based on that, more than likely I'd come back for other services.

Angela Blewitt

John and my husband were texting about the Acadia and we decided to stop by and run numbers. We showed up (unknowingly) right before the dealership closed, but everyone was so welcoming, they kept reassuring us that they wanted to help and not rush us. They worked as a team were able to get the deal done within the hour. John took his time to talk us thru the whole process making us comfortable and confident in our purchase.

Mariska Tosi

I walked into Ricart with no expectations and John Albanese was the first to greet us. He was very knowledgeable and not high pressure at all. I felt very at ease and thought the whole car buying process was smooth. I will definitely be a repeat customer with John!

Kassie Morris

One of the best experience I have had in a long time. Joe did amazing at finding the right car for me!! I would highly recommend to anyone. I drive about an hour to get to the dealership, and I would say it was worth it. Thank you so much!!!

Paul Davis

Appointment at 8 AM I called at 1:30 to check on the status since no one called me. Finally I got a call at 3 PM to provide the estimate and I approved the work. The work was completed by 5 PM. Unsure why my appointment was at 8 and no one called me till 3. Doesn't make sense to me to How drop off the car and let it sit all day. I could have dropped it off later. If you don't look at my car for 6 hours what happens if you can't get the part or it takes a long time to fix it? Would I have gotten a free loaner? I feel you weren't considerate for my time. I shouldn't have to check in on you, you should be on top of it and contact me.

Cody Guyer

The people here are INCREDIBLY nice and helpful! One of the best experiences at a dealership I've ever had. Their services seem great and their suggestions for maintenance are also greatly appreciated.

Carla Rushing

Purchased a car from out of state, dealership was great! Everyone was kind, helpful and professional, they made the whole experience easy and pleasant. Very satisfied with my new car and the awesome service!

Gary Sargent

Got exactly what I was looking for + more, Great and Super friendly customer care.. Thanks Andre Smith, Alex Blake & Samantha Aguirre for smooth transaction from start to finish ! + Cool black friday perks that I didn't know about. A+++++ Stress free purchase !

Nadine LaRoche

I was greeted by Cedric as soon as I got to the dealership. He was patient with all of my question and hesitations. Mara Lee helped make the financing and purchasing easy. Everyone was very knowledgeable and I appreciated everyone’s kindness at Ricart. Customer service isn’t easy and they handled it all like professionals.

Jacob Ciampa

Fast easy and great to work with. They made my appointment quick and easy, one of the fastest oil change and rotations I’ve ever gotten. Very happy with the overall process as well as the staff.

Lynne Lenz

My Buick needed an oil change and I noticed Ricart Buick GMC as I was driving past it the other day. I called and was immediately impressed with the receptionist. She was very friendly and so helpful. Marty at the Service desk was so nice, and very easy to talk with. He made us feel welcome immediately. After he got us checked in he showed us around the showroom area and waiting room tv and refreshments. After the oil change and tire rotation, that he recommended with each oil change, he explained our Buick was in great shape and the technicians in the service department checked out out all areas just to make sure. My husband and I moved ti Columbus two months ago and we have found a great place to take our Buick for service and repairs. Thank you Ricart Buick GMC.

Jim Gehrig

Julie Salamon was as always, very pleasant to deal with. Smooth, easy transaction and my wife got the car she really wanted. I would highly recommend that anyone looking for a car to get in touch with Julie.

Logan woolley

Working with Jacob was great! He was very personable and went above and beyond while providing me with many options to help me find the right vehicle that fit everything I wanted. To him and the other staff I worked with, thank you!

Derek H

Very friendly staff. Was able to get my service done quickly. They were able to get me a loaner vehicle while my Acadia was being repaired. Will definitely come back to for future service!

Tom Giblin

Everyone at the dealership was professional, efficient and kind. After visiting 6-8 dealers over the course of the week, it was refreshing to see people who cared so much for customers--especially in this car-buying environment.

benjamin faurote

My experience has been upgraded to 4* from 1*. I traded in my troublesome Buick Encore for a GMC Terrain. Julie was fantastic! She worked with me for weeks finding just the right vehicle for me. I couldn't have asked for a better car buying experience. Also, the people in the service dept deserve a shout-out because not only has their customer communications gotten better over the years, they were willing to drive around with me to help pinpoint the issues I was having with my Encore.

Shannon Williams

Bobby, our sales rep, was an absolute joy to work with. He made our truck buying experience fun and stress free. He was thorough and patient, answering all of our questions and making sure we got exactly what we wanted. 10/10 would recommend Ricart GMC and make sure you ask for Bobby, you’ll be in great hands!

Victoria Dutton

Salesman Robert Adkins was a HUGE reason I went to Ricart and Mara was extremely helpful with the financials. I purchased a 2022 Buick Envision and couldn't be happier! This was my first new vehicle ever and I'm thrilled!!

Mike H

This was my first time purchasing a vehicle from Ricart GMC Dublin and wow what a great experience! Shout out to John Albanese, what a great salesperson! If you need a vehicle and are in the market ask for John and make an appointment! Also, Mara in finance was a professional and made the paperwork a breeze! Thank you both again for making this experience trouble-free and fantastic!

Catie Deehan

My insurance company's preferred locations could not see my car for 3 months at the soonest just for an estimate. Not only could ricart Buick GMC see my car sooner but was able to get it in 2 days. My insurance company has treated me poorly and am still working on it, but Brittany and Mike at the body shop and the operator who directed me to them frequently are all absolutely amazing and honest and have been absolute treasures to me while struggling with my insurance. I will update again when insurance finally proceeds with the repairs to my vehicle.

Tim Scholten

In for an oil change/tire rotation on my truck. Arrived right at my scheduled appt time (7:30am) I assume that is one of the first appt slots of the day. Nice waiting room, tv, free coffee and wifi. All interactions with employees very pleasant. But why does it take almost 2 HOURS to do an oil change?

PJ PORTER

This wasy first experience with Ricart GMC. Todd in service was wonderful in communicating my vehicle's repair needs and keeping me updated. The courtesy car driver was on time and very pleasant to ride with. Based on my experience, I will continue to bring my car to Ricart for service or repairs. Thank you!!!

Steven Lambert

I was treated extremely well and kind by Marty and everyone else I came in contact with. The work on my GMC Acadia Denali was done in much less time than I had figured it would require. I will recommend to anyone with a GM product to deal with the Ricart GM dealerships.

William Rogers

I could not be more pleased with my purchase from Ricart Buick GMC. I was kept updated with my Yukon order. The ordering and purchasing process has been a very satisfying buying experience. WR

Jason Taggart

My salesman was very attentive, helpful and fair. The finance officer was very clear in explaining everything and I feel like I got a fair deal on the new car along with good number for my trade.

Irene Long

I had an oil change. Also brake fluid change. I was told it would take 1 1/2 to 2 hours. The work was completed within that time frame. I was shown respect and kindness.

Maklayne Vitovich

Joe and Andre were both awesome! Andre made me feel comfortable with my decision to buy a new car and helped explain everything as I am a first time buyer.

Kristen Lowery

Bill was very professional, friendly and personable during the time that I was there. We were very pleased with the customer service of not just Bill as a salesmen, but of everyone in the finance department.

C Nevin

My husband had an appointment and waited an hour and 45 min for an oil change to be completed. They also did a tire rotation and charged us for it when we didn’t ask for one. No one apologized for the delay. He was not a happy man when he returned home.

Gary Everson

Recall work was performed. Service advisors knowledgeable and friendly. Only negative was estimated repair time was underestimated. Took about twice as long. Overall, positive.

Tim Mackan

Shane Sutton was great, very informative and zero pushy sales tactics. He showed us what we were looking for and showed us how all the technology worked. Most pleasant car shopping experience I've had.

Melissa Kemp Barnhart

Always the best experience. Very professional and great service. Shane does a great job and so does the finance team. Would highly recommend

Jay Holbrook

Our experience with everyone at Ricart was a great experience. Brendan Arnett was very pleasant and polite and was very easy to work with. Communication was excellent throughout our process and very appreciated.

Cathy Smith

Shane Sutton was very helpful and knowledgeable and made the purchase of our new vehicle an easy experience, along with finance!

Donald Bragg

Awesome experience. Quick, easy and efficient. Julie and Alex were both awesome and friendly. UPDATE Had to go in for service and that went quick and easy. Less than an hour! Awesome people awesome place. Definitely recommend doing business with them! 01/28/2023 Had oil change and tire rotation. Still 5 Star. In by 815 out by 915. Quick and easy.

kimberly craig

Julie is always a pleasure to work with for our car needs. She is always looking out for the customer. Will always go to Julie first.

Allen Largan

The staff are very nice and polite. They made sure I was okay and serviced my vehicle and took care of me. I highly recommend coming here for all of your vehicle needs

Brandon Geiger

Ricart really showed up and made it happen for my family. We needed to find a vehicle in a specific price range and they made it happen! Couldn’t be happier!

Jim Amstutz

I had a noise in Buick Enclave that was becoming annoying. Todd and Paul in customer service were able to figure out the problem. Also they determined I needed an alignment. They took care of everything while I was out of town

M Topetzes

Always have a great experience. Shane did a great job of explaining my new vehicle and features.

Dean Headley

Marty took excellent care of my needs, he was very engaging as soon as I walked in and kept me updated during the process! Marty is very customer focused!

Susan Frey

We had a great experience purchasing our new Envision 2022. Shane is a super employee~~very friendly and extremely knowledgeable regarding the workings of all the accessories on the vehicle. We are return customers and will gladly refer friends to Shane. Grady was also a great help with our financing. We didn't know what to expect with the new ownership of the business but were very satisfied.

Meghan Shae

Joe was wonderful to work with! He was very helpful and honest throughout the entire time. This was my first financed vehicle and it didn’t take long like I initially expected. Extremely happy with my purchase today!

Jake Martin

Took my vehicle in for a recall repair. Shuttle service was provided home from and back to the dealership once my vehicle was repaired. All in all, a good experience.

melinda sexton

We've leased multiple vehicles over the years from this dealership, when it was Dan Tobin, and now as Ricart, and it's still amazing! Joe was awesome and even followed up on his day off. Brad and MaryEllen were great at getting me to a payment that worked for my budget. The whole team was the best and my experience will bring me back!

Ryan Chitwood

Jacob Ciampa has been my vehicle go to for years. He moved to Ricart Buick and GMC recently and I was bummed he wasn’t at his location anymore. My need for a new vehicle for my wife led me to visit his new workplace and I’m so glad he moved. This place was even better! Tons of inventory, lots of friendly faces and a much faster process than before. He was able to get my wife’s dream car delivered the same day from another lot. White glove service and a great deal out the door. It’s always a pleasure to work with Jacob and the professionalism he brings to the establishment.

Sandy Gadel

We were so pleased with our experience. Cedric, our salesman, was so helpful and knowledgeable. He was a pleasure to work with! The entire experience from looking, to deciding, to signing the papers was great! Cedric made us feel right at home. We will be back!

Grace Harter

Everyone was super friendly and it was the fastest oil change I’d ever experienced at a dealership!

Jesse Fischer

Your salesman Jacob Clampa was very good throughout the whole transaction, from the first time I walked into the dealership till I was done. He called or texted to follow up. He located the car I wanted, and he kept me up to date on the status and time of delivery. he wanted to make sure I was happy with my decision. What else could you ask for?

Katie Sundberg

Excellent service. The work on my car was completed ahead of schedule. I was updated on the progress. Great body shop with an excellent staff. Very friendly and informative.

Ryan Carman

Julie was wonderful, my wife and I picked out the car from the web site. We weren’t ready to buy for a few days, but knew the vehicle we wanted. Julie put a SOLD tag on the car, so no one else could buy it. We showed up a few days later to meet Julie and take our baby home! We couldn’t be happier with the customer service Julie gave us! Thanks for looking out Julie!!

Jeremy Arnold

Overall great experience with our new vehicle purchase in August 2022 in a time where select vehicles were hard to come by without payingover MSRP. All interaction with Ricart team members were of utmost professionalism, smooth, and speedy. Will shop again with Ricart Buick GMC.

Nancy Livingston

The service agent was polite and told me what I needed to know. The work took no longer that I was told it would take. The waiting area is comfortable.

Kumkio chan

Please accept my gratitude towards you John Albanese, and your customer care staff for your speedy, efficient, and your great customer services. I was able to make a decision and complete the transaction within seconds thanks to your attentive and alert presence. I would especially like to recommend John Albanese for his professionalism and superlative skills. Thanks for going the extra mile, you really went above and beyond.

Amy Kelly

The dealership from top to bottom is outstanding, I could not be happier with my purchase. My salesman John Albanese was top-notch, the best I’ve ever had. Keep up the great work

Tina Jones

The staff was very helpful and great we loved our experience with them that is for sure. I would recommend my friends and family to come to your dealership 100%.

Shelley Wammes

Nothing but trouble since I purchased a new 2023 Buick enclave avenir. Salesman has not done his job from delivery to problems arising after delivery. Would not recommend Ricart Buick GMC.

Michael Wharton

Received service on my 2020 Buick Encore today, my service advisor was Cheryl Robinson and she was great. Like last time as well- 5 star

Elizabeth Daniels

Julie Salamon is my go-to person when I'm looking for a new car. I had considered going to a non-GMC vehicle, but first wanted to see what Julie had to offer, because she is great to deal with.

Michele Matto

The tracking stability icon in my 2020 GMC van lit up on dash while passing thru Col’s. for 2 days at an OH friend’s who lives near Ricart GMC, as I was driving from ME back to FL. They worked me in and serviced it despite no appts available for a week. I really appreciated the immediate attention to what cud be a dangerous driving situation thru the TN mts on rest of my trip. Thank you!

David Koon

The service assistant was professional and the service was completed in the time that was given. Only issue that keeps me from giving them 5 stars is the fact that the person that took my vehicle to be serviced or the person serving it went through my personal items in the truck and took $3 in change didn’t take all of it thinking I might not notice. I do take responsibility for leaving change In my truck to be stolen

Randall Norris

Was going on vacation and they squeezed me in on short notice for service on our Buick, despite being short-staffed. The work was done promptly while I waited in their nice customers lounge. Techs clearly explain costs and options. No surprises! I highly recommend Ricart if you need Buick service in Columbus.

Geoff B

Just got into a lease for a 2021 Acadia. Worked with John Albanese and it was about as seamless as car buying processes go. Thanks again and would be happy to return for next vehicle purchase!

Don Crawford

I took my car here because of a recall back in the summer and I was so impressed with them that this is where I do all my business now. Oil change tire rotation I just had done they do an awesome job and I'm very pleased

Justine Walker

I found my car online one evening and sent for info on their website. The salesman Bill called me first thing the next morning to get a deal rolling. They gave me a fair price on my trade in. They worked well with me on financing. I drove 2 hours Ricart to test drive, fill out paperwork, and leave with my new car. It was the smoothest car buying experience I’ve ever had. I will be looking there first for my next car!

craig martin

My advisor Cheryl was incredible. Polite, easy to contact, knowledgeable on everything my GMC needed. Top notch

Keith Olszewski

I used a coupon for a brake job on Terrain (269.95 per axle, did both axles), was charged an additional $49 for sho supplies and was told this is standard practice to add 10% shop supply charge not to exceed $50. The coupon is misleading, it did not say anything about the additional charge and I wasn’t told about it when I brought the car in.

Denice Smith

I got the car I wanted but wasn't impressed with them working with me on a monthly price. Even after running my credit an having a co signer the price was the same as before they even ran it. Only dis appointment I had

Chris Walby

A great buying process from start to finish. They do a fantastic job… highly recommend to anyone in the market for a car.

Fluffy Poochie

Extremly nice people. They were very available scheduling wise and they got my oil change and tire rotation done in about an hour to an hour and a half.

Jeannie Fraizer

Everyone very kind,knowledgeable, and just a real joy to do business with- also they took care of my Buick quickly and were careful not to leave fingerprints-Thank you again 😁 …

Kimberly Morton

John in sales was incredibly helpful. He went out of his way to make sure I got into a new vehicle before my lease ended.

Steven Miller

Todd got me all set up and helped me use my GMC points to pay for part of my service. As usual, good job everyone.

Randi Mackintosh

I went in knowing what I wanted having cruised the lot the previous Sunday. Got a great deal for a Certified Chevy Equinox that was almost 21,000 miles under expected. Adam K. was my salesman. Professional, approachable, not at all pushy or arrogant, treated me with respect. Great guy and would definitely recommend him to others. Adam C. was my finance guy. Also, professional & approachable. Worked to lock in a good warranty at a great rate for me to keep everything within the payment plan I requested. He was attentive and made the process simple and fairly quick. All around great experience. Not that I plan on needing to go back anytime soon, but would definitely recommend the Adams at Dan Tobin!

Tammy Freeman

The Service Department has the best customer service. I drive across town just to have them do my work. Thanks for having very professional people.

Kelly Techentin

Ricart has taken over Dan Tobin. We have so many wonderful things to say. We have been working with Julie Salamon for many years purchasing vehicles. Wonderful to work with and exceptional service! The Service Department is just as wonderful. They take care of you and listen. They truly value you as a person and deliver wonderful service to their customers!

Lynda Rohr Howard

Staff were welcoming, polite. Very efficient. I needed loaner car, and reserved one in advance. But was worried about availability of one on the actual day of service But...staff DID have one for me! Was roomy and easy to drive. Did get courtesy reminder prior to my appt, and another once the work was completed. Advisor did suggest additional work - regular recommended maintenance at 20,000 miles. Work was completed on time. Was a good "visjt".

Al Hevezi

Shane made the buying experience positive. I am not a fan of the add ons and how they are presented.

Rae Mash

It was so easy to trade my vehicle in for something different. The sales guy was very nice and knowledgeable and the finance guy had all of my paperwork ready so I didn’t have to spend so much time at the dealership. Overall it was a very good experience. I would definitely recommend it to anyone looking for a vehicle.

stacy motycka

The body shop was prompt and very easy to deal with. They helped me get my license plate and all of my stuff out of my vehicle before it was salvaged!

Patti Luther

Best salesperson ever! Took the time for 6 months to keep me updated on status of the long awaited 2022 vehicles. Called me the moment my dream car came in the lot and within 2 hours was driving home. Great experience!

Josh Dillon

Great selection of new and used vehicles to choose from when deciding what you looking for. I had a great experience with this dealership and would most certainly recommend to anyone visit for any vehicle buying needs/wants. I have this experience to thank Joe Kocak(sales consultant) and David McMann(finance manager) for!! Joe was very helpful and understanding for what I was looking for. I’d definitely recommend his help when visiting this dealership. David also was very helpful and understanding!!! The staff overall is just friendly and welcoming!!!!

Jacqueline Bakan

Had a great experience purchasing my new vehicle from this dealer. Staff is wonderful. Ask for John if you go! He is very personable, helpful, and no BS! Would definitely return in future!

Jerry Miller

I went in for an oil change and tire rotation. The service was fast, friendly in the time frame was exactly what they told me.

Haleigh Woodruff

Great customer service! Waited on a vehicle to arrive at the dealership and they were great to give me updates.

Mark Puskar

We had the pleasure of working with Shane over at Dan Tobin when we were recently there. He made the experience so much easier and didn't try to hit us with any high pressure sales tactics. Shane was very detail oriented and answered all the questions we had. After taking a test drive, we reviewed the numbers side of things. We decided to move forward and he continued to be very helpful. Once we signed all the paperwork, he waited for us to review all the new technology that came with the vehicle. I highly recommend Dan Tobin and will return for any future purchases.

Gerald Robinette

Shane Sutton did a fantastic job exceeding our needs and we had his undivided attention throughout the entire process. He made sure we had a good understanding of the trucks for functionality and gave us his contact information for any further questions. The best thing about the transaction was the time it took to get out the door. This dealership was very quick a d we didn’t wait long for anything. Will definitely recommend!

Marla Southers

The staff was friendly and helped make my car buying experience easy. I worked with with Julie S. To determine what vehicle was available. She was great at communicating and quick to respond. Overall a good experience.

Bob Layman

I worked with Julie Salamon. Julie answered all of my questions and addressed my concerns. She helped me get what I believe was a great price for the vehicle. She is very professional, friendly and not pushy. She got me over to work with Mara Lee Golden-Ford for the paperwork and financing. Mara too was very professional and friendly. Both ladies and all of the behind-the-scenes folks involved (detailers, mechanics, etc.) helped me get a beautiful vehicle that I do really enjoy. My daughter and son-in-law have purchased three vehicles from Dan Tobin Buick GMC. I now have purchased one. We are all very satisfied - you will see us again.

John McEwen

Opened before 7:00 AM to let me in. The 2.5 hour job they initially quoted as the time frame maybe took an hour. Hot coffee, comfy chair and cleanest dealership I’ve ever seen. And I’ve worked in a couple, in another life. Job was to replace a recalled air bag. Called another local GMC dealer before talking with Ricart. Their message was to leave a message and they would call me back. After over a week waiting, Ricart got me in and followed up with me several times prior to the appointment and made the whole thing pretty painless. (Still waiting for Marky Mark to call me back).

Ryan Stith

Shane did an awesome job getting my order handled. I would recommend him to anyone asking.

Martin Beverly

The service department too good care of me. It was my first visit! The staff is very pleasant!!!

Priya Sharma

Robert C was very helpful and extremely patient. He made sure to answer all of our questions through the car buying process. I would recommend anyone go to him to get a new car.

Dina Frigo

I came to check out new vehicles, test drive a Terrain and get an idea of what it would take to purchase one. I wasn't sure I would buy that day. It was a very easygoing experience at Dan Tobin and everyone was very friendly and helpful. Alex was great. The entire experience was a good one. No stress, no pressure, no hard sell. I told Alex what I was looking for and he delivered. The deal was worth it and I walked away with a new car. Excellent overall.

Lydia Bohannon

I shopped at Ricart Chevrolet today. From the time I walked in the door, to the time I left, Mr. Andre and Mr. Henry were exceptionally warm & kind. They made sure that I was comfortable and that I purchased the vehicle I wanted, not what they thought I should have. Thank you, thank you a million times thank you. From now on all of my auto needs will be with Ricart.

Kevin Williams

They made the process very smooth, and explained EVERYTHING in detail, yet was easy enough to understand for everyone. I was concerned that the process would be too complex and take all day, bu they eased my worries. Thank you!

Rob Sharp

Service was good and est was right on. That rarely happens. Thank You Service Department. Rob S.

Manal Elfishawy

We had a really good experience . John Albanese was great to work with. He made this an amazing experience.

Warren Hull

We were treated with kindness and respect from the time we entered the lot. When we went into the showroom everyone welcomed us with a hello and thank you for coming. The car buying was hassle free and no pressure.

Devon Petersheim

Cedric was a great salesman to work with... streamlined the process and was efficient.

Mark

The staff was professional and the oil change and tire rotation was done faster than I expected. A nice surprise was GMC doesn’t charge for the first oil change on new car.

Stephanie Schumaker

I am a returning Dan Tobin customer and I have always been more than satisfied. I can't say enough great things about this dealership. As always Julie Salamon was wonderful and educated us on what our options were on the cars currently on the market. Julie provided us with many options and made the entire purchasing process extremely easy. I was pleasantly surprised that even during this high-demand market, she actually had the exact car that I wanted. I am so happy and just love my new car. I look forward to working with Tobin's staff for many years to come.

Larry Hess

The salesman, Joe McTighe, was very good, not pushy, and very knowledgeable. The finance experience with Henry was one of the best, informative when needed but not overwhelming. They (+ Columbus car audio) added a seat heater in one day to the surprise of my wife! Great service to start...

Carl Sturgeon

Just purchased a new GMC Sierra AT4 pickup from Ricart Buick GMC. I had a great purchase experience with Julie who was knowledgeable and pleasant to deal with. The business associate Henry was friendly, and efficient with the transaction. I would like to thank Henry for his service to our country!

David Majesky

Tech advisor seemed knowledgeable about my headlight issue. Scheduled the service within days. Service department had the replacement headlight in stock. Charge was on the high side. Labor was high on this replacement. Part of that problem was the design of the headlight placement, making it difficult for the owner to replace the headlight.

jim monroe

My visit was well worth my time. The section of cars to choose from was very good. The dealership was certainly interested in selling me a call and without the usual amount of pressure that at times is applied! Negotiations were simple and easy. My sales person Alex Blake was great to work with and I found Ray Welch in finance to be both personable and knowledgeable. I both appreciated the people I worked with and the deal they offered.

Anthony H

I can honestly say every time I’ve been to this dealer it’s been a pleasant surprise. We went looking for a replacement for our expired lease rogue, and Buick did everything in their power to help us find a car she would love 🙄. I mean we even went across to Chevy and our salesman Matt Yelling came over to see if we found something we liked. It even helped him steer us in the right direction to the Buick Encore which was a better fit for us the envision. Quite honestly as a 6’3 250 built guy I can say it’s a fun ride. Will get the name of the rep to recommend later but I highly recommend Buick

Cassandra Jackson

Great customer service, clean waiting area, and fast oil change!

Sarah Martin

Had the best experience at Dan Tobin! Car shopping had gotten pretty overwhelming for me, but Alex Blake helped out and made things so much easier as soon as I stepped foot in the office. Alex really took the time to hear out what I was looking for, and because he heard out my preferences, he ended up pulling my dream car! SO happy with my Dan Tobin purchase, and I would 10 out of 10 recommend everyone to seek out Alex for help. Car shopping doesn't need to be stressful if you find the right Sales Consultant. :) I also want to give a special shout-out to Orlando. He helped us with the financial side of our purchase, and he really made me feel comfortable with where our money was going. As an added bonus, he also made signing off of my new car a really fun experience! You are truly in good hands with these gentlemen!

Candice Johnson

Julie Salamon was extremely kind and helpful throughout the entire experience. Will definitely ask for her again and recommend her to others.

Heide Bell

My husband and I were looking for a new car and right now, car buying is rough. Dealerships have the upper hand and if you want to buy a car you pretty much have to put up with it. Well… that’s what we thought until we found Ricart Buick! What an amazing place! Joe, the salesman, was the nicest guy! Everything went smooth and we didn’t feel pressured at any point. They gave us an amazing deal! Ricart Buick really cares about their customers! If you searching for a car, go to Ricart Buick and ask for Joe!

2590167

Very pleasant experience, Joe was very helpful in answering any questions that I had even after I left the dealership.

Ed Bourne

The team at Ricart Buick GMC is excelent. Deep automotive knowlege combined with kindness is an unbeatable combination.

Gene Roberts

Easy entry and drop off. Greeted by service advisor Fast quick service. Beautiful waiting area only complaint is all the magazines were over a year old. If you going to spend the money on nice furniture and TV’s get some subscriptions to a few magazines

Dave Koehler

It was kind of last minute and I noticed something was leaking. I was very concerned and I called the service department. They indicated they were pretty booked up but suggestion they had time to look and see what the problem was. They found it and repaired that day. Appreciated it very much.

Michael Wiseman

I was met immediately. Work was completed promptly. All personnel were polite and professional.

Anne Byers

Wonderful experience. New to town and found our new home for car maintenance.

Ashley Harple

Julie was outstanding from start to finish - I started our conversation with her in mid-November and she worked with my husband and I to find the vehicle we were looking for and for a price that worked within our budget and needs. The whole experience, both online and at Dan Tobin's dealership, was extremely positive and we have nothing but good things to say about the buying process. We will definitely be returning and utilizing Julie's expertise for future vehicle purchases.

Olivia Bowers

Service was great and very honest upfront about the estimated wait time. I was given a loaner vehicle so that I wouldn’t have to wait in the lobby all day, which I greatly appreciated. Staff was incredibly nice and helpful, and everything went as promised. My service power steering light was on for about a half hour after picking up the vehicle, but has since gone away, so I’m not sure if something was triggered or what, but other than that, everything was perfect!

Sharon Huber

Julie did a great job finding the vehicle I wanted and got the deal taken care of in a very timely manner. It was great to work with Tate again -he originally sold me my first Terrain and this time he worked with me on it's trade in. I've been working with Dan Tobin GMC Buick since he opened in Dublin. We always have a great experience with everyone there.

Ian Urbanek

Had to handle almost everything remotely due to Covid as well as my wife and I living 3 hours away. Dan Tobin was one of the closest within a 250 mile radius that had the truck we were wanting in stock. That was the initial reason for choosing them. After dealing with Shane Sutton (who I unintentionally messaged on his day off) I would drive the 3 hours even if Covid wasn't around and more Canyons were available near me. Shane took the extra time to make sure we wanted to test drive the truck, even though we already had the paperwork rolling and weren't planning on backing out of the deal. Ray Welch who did all of the paperwork signing with us was also very nice to work with. He walked us through all of the extras we could add, and helped us make our own decision while remaining unbiased and not pushy at all. All in all, this was one of the best car buying experiences I have had. I would highly recommend Shane and Ray, as well as Dan Tobin in general

Melissa Chester

Julie was fabulous to work with. We had been in contact for a few months since my lease was due in January. She kept me posted on deals and offered to check out the best options for my trade in. I contacted her one day and she offered to pull a few vehicles that were of interest to me. It was raining outside so she had them in the service area waiting for me to take a look at. She was honest, straightforward, and knew what I wanted from discussing my needs. She didn’t try to sell me something that I didn’t need or want. I didn’t have the best experience the last time I leased a vehicle (salesman) and was honestly hesitant to come back to Dan Tobin. However, Julie restored my faith in this dealership and I will most definitely be returning (as long as Julie is there!) for all of my car buying needs! Thank you Julie!!

David Ulliman

I recently bought my fourth vehicle from Dan Tobin Chevrolet/GMC. I have had consistently good experiences with the purchase and delivery process for all four vehicles. Sales and financing have been very uncomplicated and relatively quick each time. The service department went the extra mile to accommodate a recent issue during servicing. If you buy GMC, Chevrolet or Buick, you need to check out the inventory at Dan Tobin and reach out to Julie Salamon, the internet sales manager. You will not be disappointed.

George LaFaber

Always great service and always on time to take care of appointment.

Etta Burson

Our salesman, Robert (the one that studers) was an excellent salesman. He came out to the lot when he saw us looking. He was knowledgeable, personable, thoughtful and a very nice man. He showed us what was available and I ask him to write up an estimate. The paperwork he came back with was very easy to read. He went the extra mile for us. I ask if we could have the car that day and he made it happen. We would recommend him.

Todd Presley

I always feel welcomed when I come in weather I have an appointment or not. They are very professional and get me in and out in a very reasonable amount of time I can not complain at all. I have a service dog and they are always friendly to him as well. Thank you to the whole team 😇❤️🙏🏻 …

Paula Harris

Salesperson was pleasant and helpful in helping me obtain the vehicle I wanted.The finance manager was very thorough in the completion of all paperwork..u was completed satisfied with my experience at Ricart.

Rita Woodberry

Jimmy Synder, Shane Sutton and the rest of the Ricart Dublin team have been amazing and committed to making this recent car purchase much better experience. I can truly say that we climbed that mountain and crossed the ocean and the blessing is understanding, patience and when we work together everyone is happy!!!! Thank you all again!

Chris Salz

Smooth easy friendly and welcoming I was pleasantly surprised and subsequently left with a new truck! Thank you!!

Matt Holmes

Travis George our sales guy was amazing. Very straightforward and honest which is hard to find in car sales. I called a few dealerships before heading down for a test drive and he was the best person I spoke too. We had an issue with our 2021 Yukon Denali less than a week after purchasing it. Travis stepped in and assisted us. Got the operations manager Paul Crowe involved and they took care of it no questions asked! With service like that, that will definitely make us returning customers for future GMC products! Thank you for the amazing sales and service!

Sean Patterson

I've lost track of how many vehicles that I have purchased from Dan Tobin or referred someone to the dealership and every experience has been great. Dave McMann has been wonderful every time. This last purchase I got to work with Julie and she was wonderful also.

Billy Humphries

Scheduled 1st free oil change here, arrived and was told would be approx 1 hour, which is about how long it took.

Kasey Resendes

Bart, John Habel, & Dave McMann provided me with outstanding customer service and a seamless buying experience. I highly recommend this team for any and all of your car purchasing needs! 10 STARS!

Deverne Sagstetter

Great place to take your car for service. I trusted them to work on my 2017 Corvette Stingray.

Karolyn Yoakum

I cannot say enough wonderful things about our purchase of the Buick Encore GT. Sometimes buying a new car can be stressful, but with our sales team made it fun. I want to thank them for making my day.

Jim Heckman

They picked up my truck and drove it to the dealership for an oil change and inspection and tire rotation. On time and good communication. A hub cap went missing the day it came back to me and when I let them know they ordered a new one and replaced it immediately. I'm very impressed with this dealership and their service department.

Michael Drew

Marty Sauter made the entire experience for me. The customer service, attention to detail, great 'bedside manner' and wise recommendations keep me coming back and recommending Dan Tobin / Ricart to my friends and family. Thanks Marty!

William Gaul

Ricart was very easy to work with. We spoke to the team about a specific vehicle one day and the followed through the next and we were on the road. Highly recommend them if looking in the Columbus area.

Ronald Whaley

How helpful my service desk attendant and second shift parts attendant were, they got me set up with the right part just moments before closing. They both made the effort to follow up we me the next morning to ensure I was happy and to schedule the follow up service appointment if needed. Because of this follow up I chose to bring the part in and have the service department do the work I planned to do myself plus install a pair of tires and do a four wheel alignment to correct the inside ware on the drivers side. All this was done at due to their extra effort that I have come to know from my dealership where I both buy my new and used cars from, I now have my 2005 Corvette serviced across the parking lot, because of the high level of service I have come to know.

Ashley Andracki

I walked in after looking at a car online and was greeting my Andre. He was so awesome, he was very personable and answered all my questions and was patient with me. It was a great experience and go see Andre !!

Richard Shaw

I started out with John in used cars,then Julie in new cars. They both did a great job. Our time with the finance department was both educational and efficient. So far everyone we have met or come in contact with have been great.

Don Marks

From talking to Craig Niehaus then meeting Andy Lehman and working with Joe our salesman. It was a great experience. Everyone was very professional and the atmosphere was friendly and inviting. My wife was so impressed with the cleanliness of the dealership and she said she has never seen a cleaner ladies room.

Gwen Longbotham

Excellent service as usual. Todd Kieger is very very good!!!

Jack Perry

OUR SALES PERSON JULIE SALAMON WENT ABOVE AND BEYOND TO FIND US A SUV ON NEW YEAR’S EVE SHE STAYED LATE TO MAKE THE DEAL THANK YOU

Dianna Charles

Happy with our vehicle. Only dissatisfaction was the “nagging” during negotiations to add on warranties for tires and engines etc…. Salesman told us he couldn’t get us 84 months, then the “document” lady said that wasn’t so…. And no one really went over the features of our new vehicle. We had a 2 hour drive home and had to read the manual and learn as we drove.

Brian Gray

Everyone was kind, patient, and centered on making sure I was happy and certain of my vehicle purchase. Joe was a wonderful person to work with.

mktrefz

Travis and Rick were great! I have never had such a positive experience purchasing a car, and I have purchased a lot of cars. They both exceeded my expectations with their knowledge of my new car and the financing process. The 2020 styling of the Terrain is such a positive change - it is a car with personality! There was no pressure, they tolerated my many questions, were genuinely interested in my car needs. And were efficient every step of the way. I will definitely recommend Dan Tobin to others, thanks to the e experience I had with Travis and Rick. Marilyn Trefz, a very happy 2020 Terrain owner.

Brittany Mann

Our salesman Matt Yelling was great. We knew what we wanted, he gave us a great walk through/tutorial on all the features and sent my husband and I out on a test drive, alone. Last car we bought the salesman rode with us. Much better being alone to discuss what we thought without the salesman there. Never felt pressured, when decision time came and saw we were wanting to talk, he got up and gave us some privacy to discuss. Fair price for our trade in. All in all, great experience.

Candace Bosley

Julie the salesperson was on the ball. I've reply for a quote for the car I was thinking of buying when I arrive for my appointment it didn't take long, of course I had two other cars in mind but I made my final decision when she had the quoted car outside ready for a test drive. You would love to shop Dan Tobin really friendly sales people they aim to help your need and if you have any questions.

Stephanie Nally

I had a great experience when purchasing my car. James Watkins had approached my dad & I when we were shopping around the lot. He ended up showing us a 2010 Buick that was in great condition, & it ended up being the one I purchased. He knew what he was talking about, & made me feel confident that I would be purchasing a great car. Which I did. I’m thankful that he helped us. He made it an extremely easy transaction.

Mark Lemmon

Julie Salamon was are sales person. She is an excellent sales person and a hard working team member. She gave us ample time to ask questions and test drive the vehicle. She represented us very well throughout the sales process. We were 100 percent satisfied with our experience at Dan Tobin and Julie was a big reason why. Thank you for the new Buick!

Cindi Allison

I visited this dealership one day as I have been considering buying a new car, and had some free time on my hands. I was assisted by a salesman named Matt who was very knowledgeable about the products and convinced me to buy an Acadia as I was on the fence about which vehicle to buy. He knew that I wasn’t ready to buy the car that day and still provided me with excellent service. He was the perfect balance of being informative but not pushy. I will definitely tell my friends to visit Matt at your dealership and I will buy from him when I am ready to buy my new Acadia! Thanks Matt!

Haley Martinez

I just bought my first brand new vehicle from here (2019 Buick Encore) and the experience was great! I worked with Matt and what really made me leave happy is that I went in unsure if I was even going to be able to finance a vehicle, so I asked if we could get approved for a loan before ever seeing a vehicle (I didn't want to waste anyone's time). Matt respected all of my wishes, got the finances approved first, got me a monthly payment that I was happy with and an interest rate that I loved! All before even trying to "sell" me the vehicle. I am so happy and do not feel worked over or taken advantage of.

Carrie Gutowski

Best experience ever with a dealership. No pressure but informational. Paperwork was very quick, easy & organized. I LOVE the car & it was a great deal.

Edward Sizemore

Car was serviced as promised and the staff was very friendly. Would recommend to everyone.

John Bartholomew

Ricart staff performed admirably. Everyone I interacted with made the process of obtaining new fobs/keys for my Yukon as smooth as silk. From purchase to scheduling to programming, it was seamless professionalism laced with a personal touch.

Greg Linn

I traveled 2+ hours to get my dream truck. When we showed up everything was ready besides signing on dotted line. Great staff especially Julie who we dealt with. She had the truck detailed and spent the time going over the truck for us. They were very helpful.. wouldn’t mind traveling back to get my wife a vehicle now.

Brian F

First experience with buying an american vehicle. Every visit has been anything but good. 1. New purchase. Empty DEF 2. First service. Did not fill DEF. Did not clean vehicle like all my European car companies have. 3. Second oil change. When called to schedule the person in the phone gave the wrong price for the oil change. 69. Versus in person was 130. They honored the price, but every single visit has been bad. Never had these experiences with European cars I have owned my entire life. Ever. I like the truck, but the support structure has been nothing but disappointing.

Bill Badenhop

My experience with Dan Tobin was great. I highly recommend my salesperson Julie Salamon. She was extremely knowledgeable, got me a great vehicle at a great price and walked me through the process with no issues. If you are in the market for a new vehicle see Julie first!

Bill Schmelzer

Marty was great. Appointment was on time and I was in and out in 45 minutes.

Christian McAnelly

John Albanese was Great! John and the whole staff made my FIRST new car buying experience one I will not forget. Thanks again to John and the Ricart Buick GMC Staff for helping me!

Claudia Garber

I came into Dan Tobin knowing that my needs were going to be met. With my mother purchasing her car last year from this company, she reassured me I was in good hands. I felt comfortable asking those uncomfortable questions to make sure my transportation needs were met. Would recommend Dan Tobin to anyone based on my experience.

Ralph F

I have bought 8 vehicles from Julie Salamon and have always had top notch experiences. She’s so genuine. She tirelessly works to get me the best deal and always responds in a very timely fashion. I’ve been fortunate over the years to have several vehicles as well as family vehicles. I can honestly say I’ve never had a better experience with car buying. She’s awesome.

faubert stvil

Absolutely excellent winning service from Mr Edwards and his team professionals very patient took their time got me exactly what I needed and a fashionable time made sure I was fully aware of what I was getting into every step of the way if I could possibly go back in there I'll go back in there everyday just to kick it great company great people great business five stars is definitely not enough to show their service 💛💚

William Young

Everything was awesome from start to finish… Julie was great helping me pick out the car and showing me how to program everything, financing people were very fast and professional… This is the only place we go for cars and trucks!

Dee Mac

Never knew purchasing a car could be so easy & hassle free. Worked with Alex and he was great. He got me started on my purchase & finance, who was also great, wrapped it up for me, quick and simple. One of the best experiences I had purchasing a vehicle.

cynthia tankovich

Appointment was made and even though we were late due to an injury, we were greeted with smiles and welcome.There was no hard sell and everyone from the product specialist to the negotiator to the finance person took time to answer all our inquiries. Everyone was respectful and careful with Covid precautions. We especially appreciated Alex showing us numerous aspects of our new vehicle before we left making us comfortable leaving in our new Buick Envision! Thank you!

David McMasters

Before dealing with Shane, the salesman at the dealership. I called 10 different dealerships in the Columbus area. 5 didn’t want to talk about a deal over the phone at all. 3 wouldn’t do anymore without me bringing in the trade in. The last two,one in Urbana and Dan Tobin here in Columbus were the only two that would take our information over the phone. The representative for Dan Tobin took all my information and pictures of our trade in over the phone , texting. After witch he turned over the deal to Shane,who called back with a firm deal, I put phone call on speaker and my wife and I listen to the deal. She was happy that she didn’t have to deal with anyone and was pleased with the offer that I worked out OVER THE PHONE for her. The car they had for us was A 2021 ACADIA SLE METALLIC GRAY AND BLACKED OUT TRIM AND BLACK ALOY WHEELS. a beautiful car that had come into the dealership the day before , with only 1 mile on it .THE WIFE LOVES IT. We agreed to the price and I asked them to get it ready for sale. It was the fastest new car sales we have ever experience . Only took 3 hrs at the dealership. The only problem was with the OnStar system and the great dealerships service department is taking care of it and installing the rest of the Black Wheel locking lug nuts and black GMC Emblems. The Service dept was fast and friendly, setting up a date and time to drop it off and give us a free loner equivalent to the Acadia . This is the best dealership we have ever worked with in our lifetime. Thank you so much to everyone at GMC BUICK Dan Tobin dealership. My wife and I will recommend all our friends to your dealership and service dept. Sincerely David and Roberta (Bobbie) McMasters

Jennifer Hritzak

John Albanese went out of his way to find us our preferred options and cost benefit searching multiple cars in his inventory and others several hundred miles within Columbus Ohio. Totally no sales pressure as he listened and provided several options and took the time to go over details to help with final decision process. This is our third Buick purchased in the last two years and Dan Tobin and its entire staff (Finance, Used Car, Service) and management treated us professionally and bent where they could to make the somewhat difficult car purchase process a trusted experience. They answered all our questions and treated us kindly at all steps during our analysis and purchase process. Respectfully, Dave Hritzak

John Cook

Our experience with Dave McCann and Julie Salamon was very satisfactory. They both demonstrated professionalism and were very personable at the same time . They worked diligently to get us the vehicle we desired . We will definitely recommend Dan Tobin dealership to our friends and family.

Brandon Copper

Amazing service from these guys. Especially Bart who is one of the salesmen. He’s very personable and responded very quickly to phone calls and messages. It was a very pleasant experience and I am an extremely happy customer!!

John Cook

I'm 69 years old; I've bought many new and used cars in the last 50 years. My sales consultant at Dan Tobin Buick, John Albanese, was BY FAR the most helpful, pleasant and informative sales person I've ever encountered at a dealership. John is smart (able to answer every question about the Encore GX), upbeat (positive but not cloyingly insincere), and clearly communicates information, including things I hadn't considered. I will definitely recommend Dan Tobin Buick to friends, and in particular I will recommend John Albanese. BTW, Ray Welch, who did the purchase documentation, was also pleasant, professional and efficient. I was unexpectedly impressed with the entire operation. The new car sales facility is clean, well-ordered and inviting. Thank you.

Sandra Surmon

Mara Lee and David were the nicest people. They listened and helped me purchase the right vehicle for me. I will recommend them to everyone.

William Hart

John Albanese did a fantastic job in meeting my needs for a new vehicle. He was thorough, personable, and very professional. I would recommend him to any of my friends who are interested in buying a new auto.

Tasha

This experience was amazing, Alex and Ryan were the best. Literally , I’ve never had customer service this great at a dealership , even though they were salesman they made my experience feel personable and I really appreciated that. I will definitely be recommending this dealership and Alex & Ryan to anybody I know looking to purchase a new vehicle. Thank you guys again so much .

walter bowie (Child of the KIng)

I feel confident that my sales person Julie was going to give e the best deal possible. I was not disappointed. They showed great patience and I did not feel pressured to make a decision right away. I am very pleased with my new car. jm

Olivia Robinson

Staff was friendly and my service was done quicker than expected. Great experience as always

Steve Kelley

John A helped us along the way, knowing when to fill in the blanks and helping us to see the benefits. John A was the best salesman. Dealt with three different reps at different dealerships and John A was head and shoulders above the rest. Give him high marks on interaction with women and assisting disabilities. John A really listened and helped us to see that GMC was right for us.

jessica rowland

Victor did a great job. Fast and easy process with buying and genuinely cares about his customers.

jim bennis

Check-in process was very simple. The agent asked a number of questions to ensure they would correctly investigate the issue which brought me to the dealership. The waiting area was clean and comfortable.

Channace Ingram

Friendly, not really welcoming but friendly enough to get a high rating on the scale! Thorough explanations, appreciate that!

Ronnie Hughes

Awesome experience I'd refer anyone I know looking for a vehicle to try them out. Shout out to Victor best car salesman I've ever dealt with.

Nikki Ricci

We had a great experience at Dan Tobin Chevrolet. They were really flexible with our needs. Our sales associate, Mario, was fantastic. Not only was he kind and professional, but he was also very knowledgeable about the car we wanted and the whole buying process in general. I never once felt the stereotypical 'slimy car salesman pitch' from anyone. We will definitely recommend to our friends and family.

Trenton cochenour

Dan Tobin was the best car buying experience I have ever had from beginning to end! Salesman Travis George was a very professional and thorough! Always very detailed and informative! Also Tate the finance guy was great and a pleasure to work with during our paper work stage! Highly recommend getting your next vehicle from here! I really wished there was an option to rate my experience higher than 5 stars!

rob vollmer

Exceptional customer experience! Dennis, Keith, and the rest of the staff did a phenomenal job. We had gone to 2 other dealerships closer to home, only to be ignored for 20 - 30 minutes. I called Tobin and told them what I was looking for and they gave me a better deal then what I asked for. We drove to the dealership (33 miles) to look at the car in a downpour, but no worries they had the car inside. Once we agreed to the deal, I went to finance , my wife and son got an in depth explanation of all the options the car has. The car is for my son, so it was very reassuring to have them take the time and go over everything. What an experience, from a beautiful facility, great people, and oh ya...Nice car. Thanks!!!

Karen Stanley

Shane was very nice and let me take my time deciding on if I liked the color Black Currant Metallic. I am actually very happy with it even though I wanted the Bronze before we got there. I would like to say Thank You to everyone involved in helping us with the purchase experience.

Olivia Woods

Todd and Travis are wonderful! They got me in short notice for service to my car on a Saturday. They took such great care of me and gave me a good deal. I bought my first new car here almost 2 years ago and they will continue to have my service long into the future.

Josh Reynolds

The staff here are absolutely awesome to work with. They were very kind and patient when my wife and I came in to look for our next family mobile. They definitely went out of their way to earn our business!! Their manager Dennis Cox even made it a point to stop by to make sure we were happy with everything. He even handed us the keys himself after the paperwork was done. Friendly and honest people. Can't ask for much more then that out of a car buying experience. I would have no problems coming back to Dan Tobin when it's time for our next vehicle.

Dayne Zinser

I had a long & pleasant experience this morning. I had multiple issues going on with our car and all of our issues were taken care of today.

Mary Bandeen

I needed new tires. Called the dealership and within 24 hours, I had new tires at the best price around and a $90 rebate!

Michael Denbow

Our appointment wasn’t on the schedule but we had a reminder so had to squeeze us in

Whitney Klear

Alex Blake in sales and Ray in financing were so great to work with. They listened to what I needed and supported my decisions. I am a repeat customer and will be again! I am so happy with my new purchase!! This purchase meant so much to me!! And I am so happy with the outcome!!!

Robb Harpster

Sales Rep John Albanese did an incredible job. Followed up with me on a couple questions I had, also put in motion some after market acc. orders and installation. Great service, great sales.

Michael Roach

After shopping at several dealerships I decided to try Dan Tobin. I was concerned because the listed prices they had were a bit higher than many others in the area. I worked with Matt Yelling through email and he was very helpful. When I arrived he quickly had the truck I was looking at ready, gave a very helpful overview and got us on the road for a test drive. After a short negotiation we arrived at what was a fair price. About an hour later we were headed home with our new truck. Matt and the Dan tobin team made this a good experience. I found that several other dealers in the area were far less transparent, disorganized or dishonest. Thanks Matt and team for working with us and assisting with our new truck purchase.

Kelley Meadors

Tyler Mathies was my sales consultant, he was SUPER nice and SUPER friendly! The process was quick and easy and he helped me get exactly what I wanted and wasnt pushy on anything! Will definitely go back there again for my next vehicle. All the staff involved from finance and paperwork were really great.

Stephanie Koshan

The staff at Dan Tobin is amazing to work with when searching for a new vehicle! They listen to what you want in a vehicle and work extremely hard to meet the customer's needs. I was very satisfied with the service I received and appreciated the professional and friendly people that assisted with my search. We have bought several cars from Dan Tobin and will definitely return in the future to purchase other vehicles due to the great customer care they provide.

Brian Patterson

At the age of 56, I’ve owned many cars and worked with many different auto dealerships through the years. My experience with Dan Tobin has been unique. I worked with Julie Salamon, who is Dan Tobin’s Buick GMC Internet Manager. To begin with, wow. She is a smart and very talented member of their team, and goes above and beyond before and after the sale. She has been responsive to all of my calls and is eager to support whatever need I might have. And to the vehicle. The Buick Encore is one of the best cars I have ever driven. It has been the perfect size for my wife and I. My wife has back issues, and the comfort provided by the Encore has been remarkable. It truly has been a little bit of Luxury in an attractive and versatile package. I give Dan Tobin, Julie, and their service team, two enthusiastic thumbs up. Dr. Brian Patterson.

ShidzNidz

I have purchased two vehicles from Dan Tobin in the past few years. Julie Salamon has been my sales rep both times. She is wonderful! Coming over from a different brand she was able to make me comfortable and confident in my purchase. Both from a vehicle capability perspective AND from a financial perspective. The dealership also makes it easy to schedule the routine maintenance (i.e. oil changes /tire rotations). So... overall very pleased with my experience.

craig niehaus

A special thanks to everyone in the GMC building that helped put this deal together! The Salespeople, Julie, Joe, Travis, Shane, Matt, John, and Alex were a huge help! The 2 Sales Managers, Andy and Brad were true Math magician’s! I don’t know how they got the numbers to work! It must have been because of the help from the business office team, Mara, Dave, And Ray who helped me fully protect my wife’s new Yukon with a lifetime warranty on the interior and exterior with an amazing ceramic coating and leather protectant called glass coat, protection for these beautiful wheels and tires so we never have to worry about these terrible ohio roads and mist wifes love of curbs, windshield replacement, dent and ding coverage and a 0 deductible service contract that means we won’t have to pay for any repairs for the next 7 years or 100,000 miles! Just Awesome!! Also, a special thanks to everyone in the Chevrolet building and used car department for helping with managing, marketing, and selling our loved suburban we traded in. They gave us way more than we expected for trade value and already had a home for it. So a special thanks to John, Henry, Ryan, Scott, Keith, and their helpful sales team, Victor, Bart, Cruz, Alex, John R, Rocky Joe, Kevin, Ben, Rrrrrobert, David, Nick and Ash. Without all of their help, this purchase never would have been possible! Thanks again Mr Tobin and Jimmy Snyder! You guys really know how to put together an All star cast of true professionals Thant know how to provide a world class experience 😁

Janet Heidkamp

I've leased several LaCrosse's from Dan Tobin and have been very happy with the dealership and my salesperson, Julie S. When I turned in my LaCrosse in 2019, Julie explained they were no longer being made, and after listening to what I needed, she suggested the Encore. It's my first SUV and I love it! Julie let me take it home overnight so I could be sure, and I could really tell she wanted me to be comfortable with my new car. I get the loyalty discount for being a repeat customer, and I think I get good deals and good service! I highly recommend Dan Tobin and Julie!

Shannon Sowers

Alex Baker was the Sales Consultant that we worked with when looking for a car. He immediately pulled the car I was looking for and prepared it for a test drive. Afterward he was easy to talk to and made the purchase seamless. The car with a trailer package was not on site but it was found and delivered timely and in my possession in just a few days. I would recommend Alex to my friends and family. Thanks, Alex!!

Kathaleen Mathews

Very friendly and the mechanics were extremity fast. So appreciated!

Duke Daugherty

Issue with transmission and/or wheels. Dropped car off with unscheduled apptment. They fit me in and identified issue and fixed it. Ready for my long road trips. Peace of mind. Bought my car here and you took care of me. I'll be back!

Alyssa Martin

Mr. Blake was very thorough and transparent through every step of the process. My family and I feel more than satisfied with the service we received. The dealership went out of their way to offer us exceptional service and understanding. You have loyal customers in us.

Linda Baker

Julie is an outstanding sales person she is sharp and knowledgeable about selling cars and listening to the customer wants and needs in buying a car. My daughter came with me and she to was very impressed with Julie. I am a loyal customer with Dan Tobin. Also Rick who is a financial guru was very helpful with his paperwork and input that goes in buying a new car. Thank you both for making my experience a great memory with Dan Tobin dealership.

Suzanne Wiles

I have purchased several cars, but this was the first time at Dan Tobin Chevrolet. To my surprise, I walked away with a better car than I expected to afford, with a lower payment and a better deal. I was, honestly, shocked at the considerable difference between Tobin and the dealership I had used before. Tobin is in a much higher class, in my opinion. What a fantastic experience. Jake Williams is a wonderful salesman. Rather than approaching me with his agenda, he asked me questions and really listened. So many times, when buying a car, I would tell the salesman that one particular thing (Payment, lease term, certain amenities) was the most important to me and they would make me several offers that didn't meet that one most important thing. Not Jake. He listened and gave me an option that really fit my needs. The financing was also a wonderful experience. I sat with Mara Lee while she called the finance company and advocated to help me get a better rate. It was a Saturday, and she called different people until she found the right person to help. She didn't have to do that and I was impressed with her willingness to go above and beyond for me. She was also very courteous and friendly. Also, I have had service on my last Chevy for a couple years at Tobin. Greg Wright is awesome and really worked to take care of the issues at hand. They always gave me a clean, new loaner. One time, when I waited an extraordinarily long time for an oil change, they apologized profusely and didn't charge me. And their waiting room is wonderful. I was able to work on my laptop while I waited one day, and there are also comfortable couches and complimentary water and coffee. It's a world of difference from the dingy, poorly lit waiting rooms I've experienced elsewhere. Tobin has a wonderful, friendly staff and is a beautiful facility. Even the staff who weren't helping me took the time to stop and say hello and make conversation. I always feel comfortable there. I highly recommend them for service or for a new car.

K T

My recent car buying experience with Mike at Dan Tobin Chevrolet Buick GMC was great. They exceeded my expectations in every way. My salesman, Mike, was great to work with and the amazing service did not stop there! The entire staff at Dan Tobin was personable and provided me with excellent customer care, from the time I walked into the used car facility until I drove away. This was the easiest and most enjoyable transaction that I have every experienced in the car industry. I would recommend this dealership to anyone.

Jaime Cochran

I came into GMC through the Costco program. I had never owned one so I didn’t know anything about their vehicles. I paired up with Julie Salamon and over the next several weeks drove multiple vehicles. I will say that Julie literally knows every single feature on every vehicle. I asked her a thousand questions and she didn’t falter once. She’s able to answer anything. She’s great at pros and cons of each one depending on what you tell her your needs are. Simply amazing. Thanks Julie!

Mark David McCoy 34

Painless. They found the truck I wanted and were ready to go next day. Amazing Experience!

nidia hayes

Great service. I spoke with sales person James Watkins about my needs in a new vehicle. He was able to find me a great deal with a preowned suv In excellent condition. Low low miles, it looks brand new! Everyone has been very accommodating. The process was painless. Excited to show off my new wheels💕 …

ANG

It was an absolute pleasure working with Dan Tobin Buick GMC! Joe McTighe was wonderful from beginning to end and made my vehicle buying experience great! I would highly recommend & buy from them again!

Britney Williams

I only had my daughter's car serviced there; she didn't purchase her car there. However I was able to get her car right in and the customer service was amazing! She has not had any other issues with her car and because everything was still covered under warranty we paid nothing! Thanks for the amazing service!

Jennifer Kerestan

Alex Blake helped me find a Yukon Denali that was already on order that was similar to what I was looking for. He communicated remotely very clearly and was timely. He took time to go over everything about the vehicle and did well as he was transitioning into his new finance role.

Adam Schwartz

I worked with John Habel in used cars to buy my new-to-me Jeep Grand Cherokee and the experience was wonderful. They went above and beyond to provide me with a fast and easy process and followed through with their 3 day guarantee. Following a post sale inspection a small brake guild moisture issue was discovered and John compensated me for the fluid flush from my local shop in Michigan. It’s this kind of customer service that’s refreshing to find these days and I would recommend this dealership to anyone. 5/5. Thanks!

Anthony Hall

Excellent, clean dealership. Dakota in sales goes far beyond what is expected. I have never had such a satisfying experience getting a new car! Between coming in on his day off, as well as going the extra mile to ensure the customer is pleased, Dakota and Dan Tobin Chevy will certainly make getting a car as smooth as can be. In addition, manager Dennis also provided top notch customer service. He has helped ensure we were taken care of with the lowest pricing he could get, and he was very flexible with our purchasing stipulations in mind. He also went out of his way to find us an even lower price, without us even asking. Even owner Dan Tobin reached out and helped us with our purchase! Overall, if you’re looking for a no-pressure car dealership that will provide you with pricing that fits your needs, you’ll be hard pressed to find a better dealership than here!

Christopher Tinsley

I have been to Dan Tobin several times because it is the closest Buick dealership to where I live. After the several experiences that I’ve had with them, I cannot say that they’re the best. I can say they are the best choice for me though. Overall, they have that slight bit of shadiness that some dealerships seems to have. I had to take my vehicle in for a total of 6 visits to fix something that should have been fixed after 2 or maybe even 3 times. In total, they had my vehicle for a combined 3 months for a creaky seat issue. I had a nice loaner each time, but if I wanted a loaner, I’d rent cars for a living. I just wanted my car fixed and returned to me quickly. Normal maintenance/service-wise, this was the first time I was having to pay for my oil change an tire rotation. They had a coupon online for a $49.95 Full synthetic oil change and tire rotation. When I scheduled my appointment, I made sure to specify that this was what I wanted. After they completed the job, the rep told me my total was $71! I said, what happened to the $49.95? “Oh, did you have a coupon?” he asked. I told him that I had scheduled it and let them know I wanted the deal they had going, all the while, as I’m standing there, I’m staring at the TV screen in the corner listing their services and the $49.95 was on that as well. Had I not paid attention to what my total was, they’d have drastically overcharged me. That’s just not a place I can fully trust.

Stephen Devins

I just purchased my new truck from Dan Tobin. My salesman Alex was one of the best I’ve worked with. He was super informative and even had the paperwork done before I arrived making it a seamless transaction. I highly recommend buying from Dan Tobin and working with Alex. Thanks for the great experience!

Dixon Buehler

In and out in less than an hour while I waited. Friendly service manager.

Vinncent Goebel

So I was looking at a couple cars at Dan Tobin and had the pleasure of working with James Watkins. He was Very knowledgeable with all the cars I was interested in and was a great associate, very understanding with the budget I was looking to spend. I was very pleased with his effort to help and will be excited to buy my future vehicles with him!

Timothy Holleran

Very professional from everyone i met there. Matt and Andy worked with me on getting the best deal on GMC Truck. No pressure from Sales people. I had been looking for months to find the right deal and Dan Tobin made it happen. Thanks!

Scott Hoover

Grate place to work got a car from here they take care of it for me as needed thanks

michelle williams

Dan Tobin GMC has the best staff! They're friendly and courteous each and every single time I visit. My saleswoman Julie Salamon is the best, she's knowledgeable about the products and services. She's the only one I will purchase my vehicles from as a matter of fact I've recommended her to my friends and family.

Melissa Knezovich

I needed a new tire while on my way to work. Todd was able to fit me into the schedule immediately and had me back on the road in under an hour. I'm thankful and impressed by his kindness.

luke griffith

We came into Dan Tobin last week and purchased a pre owned vehicle and it was an overall great experience! Our salesman, James Watkins, was very helpful and made it very easy for us throughout the whole process! Highly recommend Dan Tobin and James Watkins!

Jacob Ellis

I was very pleased with my sales person Joseph Kocak. Very nice and easy to work with, great conversation. The low star is Because the financial advisor Ray Welch, he was alright at first not very talkitive, told him I wanted a second key and he basically told me no but that was alright. I wanted the service contract, which I had gotten and already signed off on the deal. But ray had called me about 4 or 5 times while I was working very inconvenient. Expressing problems with the deal, asking me for time cards. Really big hassle on my part worrying about the deal after we already signed. I wish I had a little better service with the financial advisor. Others than that everything was great. Very nice cars nice work space. Decently fast.

Brian Swartz

My repairs were done quickly, they had a loaner vehicle waiting for me and ready to go. Every time I have my vehicle in for service thus far has been a great experience.

Trevor McKinney

I have purchase three trucks from Dan Tobin. Two trucks from the Buick GMC store, and one from the new Cherolet store. Every purchase experience was excellent. The facility itself is fantastic. The sales staff did a great job, and were experts about the vehicles in inventory. The financing process was seamless and the managers made it clear about my options during the time my paperwork was being finalized. I left each time knowing I would do business again with Dan Tobin. I will and already have recommended Dan Tobin to my family and friends.

peter Thielen

My 2005 Buick kept stalling out oh, and it did not matter where freeway, intersection, just whenever it felt like it. After trying to repairs that were successful to others so plagued, I took my vehicle to the Dan Tobin Buick service department. I had spoken to Steve the day before oh, but he switched me off to Rich, who I found to be a caring and competent service manager. I sat there for three hours Saturday morning and eventually was told to bring the car back on Tuesday so they can work on it all day Wednesday and determine the problem. I was given a loaner car, and I expected something off the used car lot, but no, it was a 2019 Buick station wagon that probably had more technology in it then the lunar lander of 1969. Days went on and they kept attempting to find the problem, and unfortunately it turned out to be one of the computers. To make a long story short, or shorter, the repair was made the following Tuesday. On his own, Rich found coupons on the website, and other discounts that saved me quite a lot of money. As well oh, I was never charged a daily fee for the loaner vehicle. I have had the car back now for a week and it has not stalled out once. The repair was not cheap, but I always felt that my concerns were well considered and that I was always treated with a professional attitude.

George Hamlin

My family has purchased several vehicles from DanTobin. Our salesperson, Julie Salamon, provided excellent and professional help to us every time. She is knowledgeable and thorough, and always went the "extra mile" to help us find what we needed. Her commitment to helping us was exceptional. I am happy to recommend her to anyone looking for a new vehicle.

Daniel Loy

Jimmy Breitinger and his team were great to work with. When looking at used car dealerships, I value inventory, price, and ease of doing business. We were in and out within 90 minutes. Jimmy was creative in our deal. Very satisfied, highly recommend Dan Tobin. Thanks for the awesome experience.

Mary Helen Hart

I dropped in unannounced on a day when the service area was inundated with activity. But they quickly and efficiently looked into the issue with my car, and quickly repaired the issue. Always courteous and efficient, it is always a pleasure to deal with Dan Tobin Buick GMC.

Brett

2021 Yukon was in for a repair, a recall and splash guard installation. My wife picked up the vehicle w/ my younger children. When they got in and started the vehicle, they were encountered with a series of f-bombs from the radio that was blaring tuned to an explicit rap station picked up on Sirius XM. I can assure that was not a station chosen by anyone in our family. As customers we always want to believe that our vehicles are being properly taken care of while in for service. But based on how the vehicle was left, we believe that someone was out for a "joyride' following/during the service.

Jill Leffler

Julie was amazing with all levels of the sales cycle. She was helpful on the telephone and during our in-person experience. She was honest, forthright and thorough. Ray was honest and helpful through the financing process as well.

Jacqueline Skunda

Julie was incredibly helpful and fast to get me out of my lease and into a new vehicle

Jaclyn DeFranco

I had a wonderful experience purchasing a vehicle here thanks to James Watkins. He welcomed me in a very friendly and confident manner and really listened to what I wanted. He made my first car buying experience go smoothly. James is a natural salesman.

Melinda Adkins

Steve Watters always takes great care of me. He is open and honest and I trust him with my car. The lady who makes the appointments is an absolute pleasure to talk to

James Higgins

I’m usually pretty scared to walk into a dealership to buy myself a new car since it can be quite overwhelming, but having the right salesperson approach you and walk you through the steps puts everything at ease. James Watkins was truly amazing, he’s shown me multiple cars in my price range and I’m super excited to buy my car from him on my next purchase! I highly recommend working with James, he’s gonna make sure he puts you in the car YOU want!

Kelsey Rosenberg

Amazing doesn’t begin to describe the experience I had at Dan Tobin Buick GMC. Ben Michael went above and beyond to help me make an educated and perfect decision for my lifestyle. I can’t wait to recommend all my friends to this business. GET YOU A BEN

Lynn Stephenson

Cruz Adams is the best! He was extremely patient and helpful while I took a few months to test drive and explore different vehicles/brands around town. In the end, I decided on the 2019 Buick Envision and so happy that Cruz was there to support me during this lengthy process for me to make a decision. 😊 I would recommend Cruz to anyone! Tate in the finance department was also very helpful and made the numbers work for us. All around one of the best car buying experiences we’ve had in recent years! Keep up the great work guys!

Johanna Davidson

Very kind and knowledgeable salesman. Very helpful teaching us about our new vehicle. There wasn’t any high pressure sales

Mommacita Papi

Great!!! Services here never had any problem with the consumer's. They get right down to business here.. very professional clean environment never had any problems with my truck being serviced. Highly recommend anyone with a GMC vehicle

Shannon Beaudry

I have been struggling with the notion of getting a new car. My credit is rough and I truly believed there was not a chance of getting financed on a new vehicle that I could afford. I was absolutely taken back by the staff particularly Mara Lee and Brian that went to great lengths to get me in a brand new vehicle with a down payment that didn’t break the bank with payments I could easily afford. I am forever grateful for this experience and look forward to doing business with them again in the future. Definitely recommend!!!

Leah Letner

Julie Salamon worked with me for my purchase of a lease on my second Acadia from Dan Tobin and I couldn’t recommend her enough. She is very accommodating and not pushy which is huge for me when looking for a salesman. She went the extra mile to find me exactly what I wanted and I will definitely continue to do business with her in the future!

Kerri Walter

It was a speedy and pleasant experience. My Salesman, Shane was awesome. He really went above & beyond to help me and make sure I got everything I was looking for in a new vehicle. I would definitely recommend and will be returning for future purchases.

Rita Christopher

I purchased a suv for the second time from Dan Tobin. Both times I have worked with Julie Salamon. She is amazing to work with. I let her know what I want and she finds it. She was always prepared and always did the extra things to make her customers feel special. I would recommend this dealership.

Kevin Needs

Kevin Hofacker and all of the other good people at Dan Tobin treated myself and my girlfriend with the best care when we both went in to purchase vehicles. We had just walked out of another dealership after being frustrated and promised more than they could offer. Kevin and Keith helped us out and we were both able to get the exact vehicles we wanted. If you’re looking for a Chevy don’t bother going to another dealership!

David Specht

Joe represented the dealership with the utmost of professionalism and compassion. He treated me like I was his only customer and primary client. Other team members stepped up to assist when Joe was busy. Ryan and Mariann were professional and speedy it was time to wrap up payment. Thank you

Todd Evans

Fast, friendly check-in. Offered loaner car with me asking. Pointed out regular maintenance that was due and, after inspecting the car, advised of two more items that need done - brakes and leaking transmission lines. I suspected brakes where due and, based on my interaction with Steve Pratt, trusted him about the transmission lines. Brought the car in for an oil change and speaker issues - expected around $500 bill. After all was said and done, the bill was over $2000, and yet I felt I got good value for the work done and was treated with respect. I actually left happy having had the work done and glad I found a dealer to help keep my car running.

M VW

We brought in our 2017 Envision for service because there was 12% life left on our oil and we wanted to get it done before winter set in. Plus they found some other issues that we weren't aware of and they took care of them quickly. We had a couple small scratches and Carl in the body shop took care of them quickly and excellently. You can't even tell that there ever was anything wrong.

Mike Neiheiser

Honest and Friendly. A singularly pleasant experience compared to other dealers. Dan Tobin salespeople were super friendly with absolutely no hassle or pressure. I don't think I'll need to go elsewhere for my future car needs, I've found my home!!

Lucia Kieser

I love my Chevrolet Equinox from Dan Tobin Chevrolet and Joseph Kocak made what was this important purchase as close to stress-free as possible. Joseph made sure that I’d had all my questions answered and really gotten to know the car I would buy before I signed on the line. I never felt pressured but instead well informed and confident that I was making the right choice for my car needs.

Bev O

Most pleasant car buying experience I have EVER had!!! I basically knew what I wanted before going & I also knew what my trade in was valued at on Kelly Blue book. Craig Mills is fantastic. He looked through the stock & found the car that closest matched all the features I was wanting. Took it for a test drive & was hooked. LOVE my new 2016 Terrain & LOVE this car dealer. No arguing over the trade-in price or the price for the new car. They pretty much were able to match what I was looking for as far as selection, price, & trade-in. I can't imagine going to any other car dealer after experiencing this one. Craig even came in on his day off so I could pick up the car on a convenient day for me. Highly recommend Dan Tobin in Dublin & Craig Mills.

Steven Coon

The best dealership experience I've had! James Watkins was so helpful with the entire process and making sure I had all the information I needed. Buying a car is so stressful but he made it so much easier! Highly recommend this dealership!

anysnail

I've bought my last two vehicles from Dan Tobin GMC Buick and I hope to buy my next one there too. I got them both from Julie and she's the best. She knows everything about all their cars and trucks and totally hooked us up on a great deal on my wife's Terrain. The service department it tops as wel with a nice drive in and comfortable waiting area that's not too bad for kids too. Again buy the car from Julie and let their techs around back keep it running.

Patrick Walters

I get my car serviced at Dan Tobin because the staff makes it a point (every time) to make sure that I'm taken care of and my needs are met. They make sure I'm aware of how long my service appointment will take ... which allows me to easily fit it into my busy schedule. They do frequent check-ins with me during the appointment. And they wrap up with a thorough review of the work that I had done ... so I leave feeling just as knowledgeable as they are. Kudos to Don Andres (head of service) and team for all that they do to keep their customers happy and driving safe. -- A Loyal Customer

Sterling Roseberry

The care the salesman and finance rep gave me for my needs was excellent!!! It was so great I ended up buying 2 vehicles that day and they worked with me every step of the way. Its nice to get this kind of customer service and care nowa days. It makes spending this much money a little easier. This was my 4th and 5th vehicle from Dan Tobin in the past 15yrs and this was the best experience I have had. They worked hard to get me in and out as quickly as possible even after the sale. I strongly recommend them as your final destination for your next vehicle purchase. Thank you, thank you, thank you Dave Mc Mann (sales) and MaraLee Golden in finance.

GKG ROOFING COLUMBUS

I am Very pleased in all aspects of our purchase and the staff we worked with. Most importantly Tom Dini our salesperson he was courteous professional and ultimately was our reason for our purchase. He demonstrated a concern for us to be happy with our new vehicle and not just closing a deal . I am a 30 year general contractor ,and I do in home sales 5 days a week I know when some one is all about the sale only. Thanks Tom

Fred Erfurt

Everyone I dealt with, especially Todd in GMC service were professional, knowledgeable, and polite. Service department is first class.

Kelli Lanzot

I purchased a car from Dan Tobin last week. I worked with Derrick Jones. Derrick is an excellent salesperson. He provided me with impeccable customer service. He went above and beyond to ensure I received the best deal possible. Anybody who is in the market for a car should go to Dan Tobin and ask for Derrick!!! He should be promoted and given an award for providing high quality customer service.

Erica Schlabach

I went to Dan Tobin knowing exactly what I wanted. Mike the sales man was great to work with. No pressure, no pushing, just a honest conversation and great customer service. I had my little kids with me so I wasn't able to stay and learn all the features of my new Acadia. However, Mike told me to come back anytime and we would go over the information together. I went back a few days later and Mike still had his friendly smile and we spent an hour going over all the cool features the vehicle had. Even though the sale had already been made, Mike wanted to make sure I loved my Acadia and spent as much time with me as I needed. If you're shopping for a used GMC, I highly recommend you see Mike at Dan Tobin.

Chuck Banks

Last month I visited Dan Tobin to take a look at some used Chevy Equinox. James Watkins, the sales rep, was super helpful in communicating with me and booking me up w/several vehicles to test drive. He was very professional in all aspects of the process. Though I have yet to make up my mind on a vehicle, James’ service & professionalism has put Dan Tobin Buick/GMC at the top of my list of dealers I would be interested in working with!

Colin Flack

Great experience at Dan Tobin, I walked in with specific vehicles in mind and my salesman Mike Radich was very helpful in getting me the maximum rebate once I decided what I wanted. I also appreciated Mike's no nonsense/no game playing approach, makes getting a new vehicle painless. Shout out to Rick in Finance as well, helped complete the process and made it easy.

Molly Shook

Seriously every time I am in this service department I receive the best customer service. They always fix the issues I come in for and have my regular maintenance completed in a timely manner. Everyone is super friendly, but Service Advisor Gregg is my dude! Remembers me every time. I never feel taken advantage of. I drive a lot for work as a hospice nurse and he looks out for me to keep my car like brand new. Love them and my Chevy Cruze! ✌🏼💜

mike triplett

Shane the sales rep was very quick to respond. He was informative but not pushy. He made recommendations based on what we needed and created the best buying experience we have ever had

Krista Williams

I visited the Dan Tobin Chevrolet Service Center because I was referred to them by a coworker. The initial experience was not very pleasant. Originally the guy I talked to on the phone assured me that if I brought my car in by a certain time then it would be done by the end of the day. So my husband and I took the day off work and drove an hour to drop my car off. We stalled around the area for 3-4 hours then went back and sat in the lobby for an additional hour and we started to see workers closing their offices and leaving so we asked for an estimate on when our car would be done. They guy then told us that it would not be done today and that they did not think we were coming back that day. So after taking a day off work and spending an entire day doing nothing we had to drive an hour back home. I was not very pleased with the miscommunication and change of plans. I called the next morning and Rich was super helpful. He immediately empathized with me and apologized. He then made arrangements for me get a rental car for the day with no charge and assured that my car would be done that day. The rental car was very nice and the staff that morning were very helpful and my car was done that day with no issue!! Although the first day was not as I wanted, Rich and some other staff made up for it!!!

Jeff Walker

First time buying a pre owned vehicle from Dan Tobin and can not say enough about the salesman that helped us, along with the rest of the staff. Mike Bowman was absolutely great! Answered all my questions promptly and most importantly, honestly. No high pressure sales tactics!! Great team, from the Management, to the sales team, to the finance team!! Thank you all very much and looking forward to doing business with you again in the near future. And I will pass along my experience to all of my friends and family looking for a new vehicle.

Lisa Kojis

Great experience with Dave McMann. We spoke by phone once, I communicated my needs and wish list, and then we worked the deal via email to its completion. When I arrived at the dealership, my new car and all of the paperwork was ready to go. We were in and out faster than any other car leasing/buying experience. And he did it all for the monthly payment parameters I gave him. Highly recommend working with Dave and this dealership.

Nigel Carter

Friendly honest staff. Very busy but they handled it well.

Steve Kozak

Steve in Service was awesome! He was extremely helpful, knowledgeable and friendly. He made himself available via text message, and was very communicative throughout my extensive service requirements.

Richard Girton

I just bought a car from Sean E. in the Pre-Owned Vehicles building. He was very nice, answered all my questions, and guided me through the process quickly and efficiently. I was very impressed with him and everyone I worked with; the employees do a great job making you feel welcome and satisfied with your car buying experience.

Chris Dailey

I purchased a new Buick Encore from your dealership this past Saturday and I just wanted to take a minute to recognize one of your Sales people for outstanding service. My wife and I came in late on Saturday to purchase a vehicle for my elderly father. I had left a voicemail for Julie Salamon earlier that morning and she returned my call very quickly. Julie was extremely knowledgeable about every vehicle we inquired about and helped us find the right vehicle at the price we wanted. My wife and I lease vehicles from GM Finance every two to three years and have always went to Coughlin. Since we now live in Worthington we took a chance on Dan Tobin. I am certainly glad we did. We will now not only be back for service on our 3 GM vehicles but will now be buying from you in the future. Your people truly make all the difference and Julie earned you a new family of customers. Sincerely, Chris

Ruger Dan

Dan Tobin Body Shop was able to get my drivers side mirror replaced within just a few days; just in time for us to leave for vacation out of State. Am very pleased with their quick work and professional service. They always do a great job for us. Definitely will be back!

Trey H.

I would Highly recommend Dan Tobin GMC to anyone. Quality customer service is a lost art and the team here exemplifies great customer service. I wrote this review at 2 am a week after taking my truck there, that should say enough of how well my experience was. Thanks again

Kevin Deaton

Car was in 1 week ago for a check engine light, they replaced solenoids and cleaned out the fuel system ($650), saying that it was flagging bad air flow on the sensors. My brother had the same issue with his 2012 Equinox in late July and GM/Chevy didn't cover either of them. Read several reviews that other owners are having the same issue. 1 week later light comes on, this time it's showing bad air flow on the catalytic converter. Opted to wait on replacing it ($1,400 quoted). Then I was charged a $129 diagnostic fee, even though the vehicle had been in 1 week before AND I was not told about this fee when I scheduled either appointment. Very shady dealings. Would not recommend Dan Tobin or GM and am planning to sell my Terrain immediately since GM doesn't want to stand behind their vehicles. **After this review posted, the dealership contacted me. They reached out to GM and got them to cover about $565 and the dealership offered to cover $71 ($200 minus the 129 diagnostic fee I paid). We have already started paperwork on a new vehicle though. Upping this from 1 star to 3.

Larry Perkins

After a lot of looking around and a couple of false starts, I decided to go with Tobin. We purchased from you before but with a different salesperson (since retired). I was treated with respect, and kept aware of status. You guys were great, Julie made spending money seem like fun. I would not hesitate to use you in the future.

Jeff Hamilton

Very professional and easy to talk to. Didn’t try to talk me into repairs that didn’t need done.

Jim DiMauro

We had an amazing experience buying our 2008 Honda pilot. Set up the appointment for 5:00pm online. When we got there the car vehicle was fueled had a plate on it and the salesman was very professional, friendly and honest. Thank you for making this buying experience a joy.

Mike Walsh

We have now purchased 2 vehicles in the past two months from Matt and would send anyone looking for a new car to be cared for by him. He is a great representation of the Dan Tobin experience. Hope we do not have to see him any time soon!!!

Joe Mctighe

Went in looking at the 2019 Buick Envision knowing I still had 24 months left on my Yukon lease !!! Magic happened and I left that night with a beautiful 2019 Buick Envision !!! I got an amazing trade on Yukon making the new lease affordable.. great job from my salesperson Boston Joe, his sales manager Adam for making the cost and trade trade happen, and Tate in finance for with all the signing of finance !! What a great dealership, this was my third purchase within 2 years at Dan Tobin and always exceed my expectation!! Thank you Dan Tobin

Dale Satterfield

I love Dan Tobin and Julie Salamon,my Leasing Associate. I have leased a vehicle from Dan Tobin twice in the last five years. Julie takes care of me. I drop her an email and she presents me with great selections. She always knows what I want. I’ll be seeing her in the fall to lease my third one.Thank you so much!

Tara Hutchinson

Jake Williams is my recommendation! I really felt he treated me like a friend & not a customer. I trusted his every word. He went the extra mile to let me know the extra incentives I was eligible for. I wasn't necessarily there to purchase that day but felt so confident I wasn't being mislead that I stayed & purchased at Dan Tobin. Jake has a true gift as a salesman! I'll be recommending all my friends, family & strangers to Jake Williams at Dan Tobin! Thank you Jake! You are awesome! & I love my 2017 Acadia!

Arville McClanahan

It was a great experience Joe McTighe my salesman was very patient and explained all the options on my new Encore GX. This was the best purchase experience we have ever had !! Also with Covid we felt safe and comfortable at the dealership !!

Ellen Wallace

I purchased a Buick Encore from Dan Tobin & my sales person was Derrick Jones, he did an awesome job, very helpful, kind & patient. He helped make this purchase so easy. I would recommend him & Dan Tobin too who are looking to purchase a vehicle.

Max STORTS

Treated us with courtesy and took care of us with respect. Took time to answer all our question. Will diffentley go back next time we purchase another car!

Bev Fassnacht

Had a great experience! The person who scheduled my appointment was friendly and helpful. The work was completed on time and since it was a recall, there was no charge to me. My Service Advisor was Lauren Huff and she was also super helpful and friendly. I would return to Dan Tobin.

R B Boyd

Nothing but positive remarks regarding my salesperson. Nice guy, easy to work with. The car I bought had just come into the dealership and had not been through service or detailing. I made the deal and agreed to pick up the car when they got it done. Was pouring rain when I got the keys so didn't go through a lot but later found minor flaws in the cleanup. Grease spots on the dash, stains on the carpet, and the car smells like some cheap car wash detergent. In addition I was supposed to get a copy of the CARFAX - thought it was in my paperwork packet - not there, didn't get it. Was supposed to get an owners manual - no to that one too although I was told that if another car like it came in they'd grab the owners manual out of that one and get it to me. - yeah, right. Sore spot for me was the tires. Original equipment manufactured in mid 2010. Even with only 27k miles on the car, eight year old tires are a safety issue and it should not have gone on the market without them being replaced.

SUZIQ SNYDER

Purchased truck and had great experience. Wonderful service- have done maintenance and oil change - easy in and out . Got a full detail of my sons dirty Jeep and it was totally like new ! Dennis has been awesome help to us! A++

David Thomas

Matt Yelling is excellent, he was our salesman and I cant say enough good things about him. He was professional, courteous and honest all without being pushy. The dealership was very clean and everyone I dealt with was friendly and professional. A+++

MKat Zuza

"PAST, PRESENT & FUTURE" - OUR PAST WITH TOBIN: Recalls happen and when I tried to find a place close to home and received the run-a-round from a new dealership I had to find another. So I thought: who is a constant, who has sustained, who has been talked about by others, who dines at my husband's restaurant? Dan Tobin came to mind. Always seeing the deanship from 270. We had never done business with Dan Tobin but I wanted and needed to form a relationship with a dealership. Desire to build trust for our vehicles to be worked on for recalls, etc. I first met Lauren, she did not try to talk above me, I know more than most but she kept the explanations simple to understand and no worries on the questions, they want you to ask. Lauren has been promoted and I completely understand why, she is good. After several recall fixes our relationship grew. OUR PRESENT: A few weeks ago prior to a trip we went for an oil change. The new GM side had just opened so off my husband went and while there he ask them to check a couple other things. Home from the trip we notice an issue and knew it had to be from the last visit. I took the car back up and sat down with Don (manager) to explain/discuss. I am level headed not a hot head and knew this would be a teachable moment. During this conversation is where I gained even more respect for this dealership Don made it clear it was an error on their part, he was genuine. No excuses, no holding back, no it has been weeks it must be us, no spin. Within moments he was personally handling my car with a team. Yes, of course, I know he wanted to make things right immediately but it was not a scramble it was let's make this right for our client. I was impressed with the honesty and urgency. OUR FUTURE: I felt confident enough that very day to let them go further and do some other repairs I could have easily let our personal mechanic handle. We will be back. The GM side is new, it is getting its "sea legs" there will be some bumps in the road, we have all been there. I am confident in the team on the GM side. They have promoted and hired some very seasoned and helpful people like Jeff and Chris. Those very people are helping/guiding those who are forging a path to be the next great mechanics. I respect the decision to teach. Relationships are not always perfect but working together we get it done, we build, we grow. Thanks to Team GM Tobin, thank you Don.

SUZI DOYLE

We love Joe in sales and Ryan in finance, they give dealerships a good name! They’re honest and work hard at customer service. We will always come back for them.❤️

Constance Hosang

It was assumed the recall work would be complete in one day but I was informed around 5:00 after I called that the technician was having some difficultly. My child safety seat was delivered to me, which I was thankful for. After my vehicle was completed I noticed marks on the dash and broken pieces from the technician removing various interior trim pieces . I called and spoke to the person I had dealt with, forwarded pictures of the damage waited one week to be contacted and to date have not gotten an email, phone call, etc. In any business I have been a member of this is called dropping the ball. I may not own a luxury car but the last time I checked GM still needs to sell vehicles to stay in business. Not a happy customer!!

Laurie Locke

Went looking for a new car to lease. John Albanese, my salesman, made the process a joy and overall great experience. I highly recommend Dan Tobin and John Albanese if you're looking to buy or lease a new vehicle.

Dennis Simon

We recently purchased a vehicle from Dan Tobin. We couldn't have asked for a better salesman DAVE RECTOR! He was very professional, knowledgeable, easy-going and a hard worker. He was always available to help during and after business hours and even offered to split the sale when he was unable to meet in person. He went above and beyond and we are very appreciative! Highly recommend Dan Tobin. They have very high standards that go far beyond what typical car dealerships offer.

fireproof 37

We had a great experience with the service department. We were broke down out of state and towed our vehicle there. Matt (in service) squeezed us in, even though they were super busy, and got to work diagnosing our problem. We left feeling like we were well taken care of at a very fair price. Very thankful to have ended up there with them

Stacy VanVlack

We had a great experience, the salesman was up front with all pricing and was helpful getting up the best price on the vehicle. Everyone was helpful and friendly. It was definitely one of the best experiences we've had buying a vehicle.

Tim Achatz

The service department is first rate! Ask for Steve and you will never have to worry again. Heck, they all treat you like royalty. I have personally met Dan Tobin and he is one of the last hands on owners that is as genuan as French champagne. If your looking for a big box commercial experience, where you are just a number, dont shop here! If you want a place that truly cares about your needs, this is the right dealership. Thanks to Adam, Tate, Matt, Dan, Steve and Brad.

Chelsea Hill

I made the switch from a competitor and couldn't be happier with my decision! My experience at Dan Tobin was the deciding factor in my new leased Terrain. From my first interaction with Travis to speaking with Adam and signing the paperwork with Tate - they were all upfront and easy to work with. Travis wasn't just selling me a car but truly cared about me, that my purchase made sense for me and making sure to build a relationship rather than treating me as a transaction. As a single female it can be intimidating to go through the car buying process but I didn't feel that way at Dan Tobin GMC at all! Travis, Adam and Tate have made me a customer for years to come!

Chuck Rumery

Went to Dan Tobin GMC with my mother to trade her lease in for a new one and the service was second to none. Orlando Alston was very helpful in the financing of the new vehicle. He utilized his experience to assure my mother received the best lease program in the price range she needed. Exceptional service and knowledge.. Thank you Orlando Akston. Chuck, Charlie and Martha Rumery

Mike Otten

Great in and out service! Always timely and don’t push extra services. Thanks

Bonnie Welch

I was looking for a particular color and the inventory was small. Ray and Ben were able to find the color and package that I wanted at another dealership and had it shipped in 2 days. Amazing.

Judith Lewis

Julie was amazingly helpful. I felt she listened to my wants and helped find a vehicle that matched those needs. Love that she offered to have me come back in to go over things!

Penny Tolber

I have purchased 3 vehicles with Julie Salamon. Her customer service is exceptional. She's friendly and professional. No pressure. I hope to purchase my fourth vehicle from her soon! Keep up the excellent work Julie!

Michael Casey

I've purchased two vehicles from Dan Tobin Buick, GMC, Chevrolet in the last 4 years. My first was a Buick Enclave and second was a Chevrolet Stingray. I've recieved respect, value and no pressure in my buying experiences. The service department is efficient, friendly and capable. I've sent my business partner to Dan Tobin and he too has purchased two vehicles with similar success. I will continue shopping here and would recommend them if you are in the market. I've been to other dealerships and found poorly informed sales people, sales people who don't respect my time or follow up or high pressure tactics. I've never gotten anything close to that at Dan Tobin. I can buy cars anywhere but I've spent over $100k in 4 years here and that's the best endorsement I can give.

Jon Slane

Had a great experiencing with both the sales team and financial teams during the process of leasing our new Chevy Malibu. The sales associated, Tate Cline, worked effectively to get the color and trim that we preferred on the vehicle. He helped us understand how to go about turning in our current lease. I got some bad information from the Hyundai dealership and Tate directed me to the financial office where I was able to get everything cleared up. Tate spent time showing my wife how to sync up her phone and enable all the features of the vehicle. Truly an enjoyable experience! We will be back.

Mike

Shane is very helpful, Kind courteous and very knowledgeable at his job and is a pleasure to work with I’ve already purchased two vehicles from him possibly working on a third

robert egan

I recently purchased a 2016 Nissan Rogue from Dan Tobin and I couldn't be happier with the vehicle. My sales rep Sean E couldn't have been more professional and knowledgeable. I felt they gave me more than a fair offer on my trade in. I will be definitely recommending Dan Tobin to my family and friends.

Erin Krisher

I actually found my car online and made an inquiry through the chat feature on their website. Julie Salamon responded and was very helpful and knowledgeable about in stock products. She was able to help me purchase my dream car within the next week!

Robert Phillips

Back in Feb 2014 my trusty Chevy S-10 was becoming less than trusty and I wanted something gently used that would last me awhile, so I contacted sales rep David McMann and told him what I was looking for to replace my truck. Almost immediately he found a car that was perfect for me. The sales process was simple, transparent and even with less than stellar credit a lender was found to finance the car so that it was affordable. I even got a 3 year, 36,000 mile warranty in the deal. When I'm ready to buy again, I'll be going to Dan Tobin first.

Tiffany Haynes-Knights

Moved to Columbus and had to turn in our leases (my husband and I) The level of customer service was exceptional!!!! Best experience ever dealing with a dealership! If you ever want to buy, lease or turn in your vehicle come here to this location.

Robert Williams

Ricart provided excellent and quick service! I would highly recommend them!

kay

Had a great experience checking out vehicles, all thanks to Matt. Very informative, the guy knows what he's talking about. Made the whole process seamless. Will definitely be referring my friends to Dan Tobin but specifically Matt for their car needs!

James Fahrbach

After moving back to Columbus we found ourselves getting our Yukon serviced at Dan Tobin. We had several excellent experiences with the service department before deciding to upgrade to a new Yukon. It was a red carpet buying experience. No nonsense, no pressure, great car deal. This is a first class dealership with a superior staff. Everyone I have dealt with in service and sales departments are top notch people, and the facility is beautiful. Our expectations have been surpassed.

Kelly Pope

Brian Price at Dan Tobin gave me a great experience and got me in my dream car I’ve been waiting on since I graduated! Dan Tobin dealership is somewhere you will get customer service and get acknowledged being there. They also have a huge inventory.

Aaron Eck

Anyone that has dealt with Dan Tobin in the past knows that the sales department has always done a good job, but the service department has had it's ups and downs (mostly downs). They have recently made some changes to their service department, and I have to say things are definitely going in the right direction. The fixed ops manager Ed, the service manager Lauren, and both service writers Marty and Cody make a great combination. It seems like everyone's communicating much better now, and things have gotten much better overall. I highly recommend bring your GMC or Buick to this location for service. And if you're looking for a new car, be sure to look up Julie Salamon in the sales department.

Jeanne Gaston

We have dealt with Julie Salamon on our last several leases. Julie is awesome! She listens to what we want and need and makes it all work for us. We trust and like Julie enough that even though we live in Florida now we are considering driving our car back at the end of the lease and October just to deal with Julie again.

Jason Dwyer

I feel it's relevant to wait until the first scheduled service (of a new vehicle purchase) is completed to review a dealership. This way one can experience all departments and get a true feel of how the operation runs. Dan Tobin Chevrolet clearly has its act together. From sales and finance to service and its clean loaner fleet, the whole place runs professionally. It's obvious the employees care. Choose to do business there.

Mark Gillotti

The Service adviser was attentive to my issue and listen carefully to my explanation of the problem. They were able to take the car in even though I did not have an appointment scheduled for the day. They communicated, by phone, what they were able to determine what the issue was based on their diagnosis of why the check engine light was displaying. I granted them permission to continue with the repair and they performed the repair and notified me when it was completed.

Kelly Nedrow

Changing my rating. Sales experience was A+, which is why they get an overall 3. Service experience so far is a solid C- at best. Sat for well over an hour on two seperate occasions in waiting area for installation of same parts that were not there. Third time left to find an all weather mat that was curled up on side...cant get anyone on the phone and voicemails not returned. Appreciate the promise of oil change certificates to make up for it...but really just want the mats I paid for to be right. Very nice service staff, but being too busy to get it done right the first time makes the experience feels very disrespectful of my time.

Andrea Davis

I felt our service rep and the service manager bent over backwards to try to save us as much money as they could on some very expensive issues we brought them. They also made sure they texted with every update and issue. They were great!

Pam VanHorn

On time, efficient while I was waiting and reasonably priced. Service staff was very professional!

Sarah Barth

I recently went into Dan Tobin searching for my 'big girl car' and I was extremely satisfied with my experience! From the moment I walked in the building, I was greated by multiple friendly faces. I met with Jake Williams to talk about what I was interested in. He showed us around the lot and did a fantastic job explaining the differences from one SUV to the next. Buying a car can be stressful but everyone at Dan Tobin made each step fun and easy!

Tiffeney Dilger

Travis George and Brad Fazenbaker were great to work with. Travis really listened to what I needed and was able to find exactly what I wanted. I never felt pressured to buy. Brad managed to get my financing where I was comfortable with the payment and terms. Great buying experience.

Eric DiSarro

Your representative Mr. Shultz, was right on the ball keeping me informed of my Yukon's progress ang advising me of additional items of work that i might want to take advantage of,, which I did. Your waiting area was clean and neat, as was the restroom. I will be pleased to return to your facility in future and to recommend you to others.

Christine Sines

I love my service advisor, he is the best! He makes me feel like he cares about me and my car personally. Great Job Steve.. he is a keeper

Katie Garcia

I have had nothing but the best service since I walked in the doors Saturday afternoon. Adam and Joe took exceptional care of myself and my sister in our recent purchases. Everything was done professionally, upfront and quick!! Joe has also been very communicative and flexible with me on my follow up appointments. I highly recommended Dan Tobin and Joe McTighe!

R Ballard

Found the vehicle we wanted at a great price!! We couldn't get there until a little later but our salesman Derrick Jones and the finance guy Tate Cline stayed after hours to get the deal done. It had to be the easiest car deal I've ever done. Definitely recommend Dan Tobin GMC Buick Chevrolet

Bill Johns

Stopped in to Dan Tobin to see what they had that could not only pull a trailer, but also provide a great vehicle for my other business needs. The salesperson, David Rector, spent the time to understand my needs and quickly provided several suggestions. He helped me narrow down the choices by providing great pro/con contrasts with careful consideration of my financial goals. I drove away with a fantastic Buick Enclave. I couldn't be happier with Dan Tobin and their Sales Consultant, David.

Michael Brown

My wife and I purchased our GMC Acadia at Dan Tobin. Kyln and the sales staff were incredibly easy to work with. No pressure to buy and very efficient. We were driving off the lot with our brand new ride in a little over 2 hours. We had a trade in, test drove a couple vehicles and were financed. Now we are rolling in style! Thank you staff at Dan Tobin!!!

Deb Kocourek

We bought a 2019 Silverado from Dan Tobin and our Sales person was Julie Salamon she was awesome! She showed us many trucks but knew what we were looking for and she found it for us. She went above and beyond to find the perfect truck for us! We will be using her again.!!!!

Nate Loden

I just wanted to write you a quick note about one of your salesmen Tyler Parker. He showed honesty and dedication while selling me my new GMC Denali in December of last year. I've been nothing but happy with my decision. I have always taken my previous 2010 GMC to Dan Tobin due to the great customer service I received with the Service Department. Tyler has been nothing short of spectacular with the level of customer service he has shown.

Kendell Madison

Bought several new Buicks and a gently used car through Dan Tobin and the experience with Dennis Cox, the General Sales Manager, was fantastic when he had to intervene to make the sales happen. Jimmy Snyder, the overall General Manager, even took the time to come and personally congratulate us on our purchases every time. We highly recommend their/his 5 star treatment. Greg and Kendell Madison

Jack

I don't usually write reviews but I had to for this dealership. I was treated to an amazing inventory of trucks on the lot via the assistance of Dave McMann, a sales rep there. He guided me through the finances of a truck I decided on and gave me assurance on the reliability of the vehicle. Funny guy as well, Thanks Dave!

Lori Taylor

If you're looking for a new or used car or truck, go see Dave McMann at Dan Tobin! He will get you into the perfect vehicle and will make sure that your future visits for service and maintenance go as smoothly as possible. He doesn't just sell you a vehicle, he goes above and beyond to make sure that you are a completely satisfied customer. Everyone at the dealership is fun and friendly. They never make you feel like a "sale". Seriously, go check Dave out - you won't regret it!

Tiffany Klein

My son was in desperate need of a car and only being 18 we worried about him being able to get one. However, James Watkins, was so helpful and knowledgeable that my son not only got a car but it was the one he had wanted. James was extremely professional and patient. I have referred a few people to him since my experience. Thank you!!

James Watkins

When it comes to sales and service, this is my go to dealership! I worked with Travis George & Adam Cottrill and they were just the best. The absolute best! Adam even showed me his new car and it was just so cool. Ask for them, they're the best!

Wahida Ali Hanel

Very nice and helpful! We worked with Jake, he was fantastic! Found every deal he could for us, printed all the paperwork before we got there to make signing things faster, and stayed late to help us. A little difficult to reach by phone (probably bc he is always helping someone), but he took great care of us when we went in.

Nathan Reed

Dustin Maynard made our experience at Dan Tobin top shelf! We were in a time crunch and Dustin streamlined the process to get us out the door as quickly as possible. He was urgent but not pushy. Great sales experience! Go see him today if you're shopping a new GM vehicle.

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