Reviews of Dick Dyer Mercedes-Benz. (Car Dealer) in Columbia (South Carolina).

Dick Dyer Mercedes-Benz

975 Reviews

349 Comments

Car dealer

Mercedes-Benz dealer

5825 Two Notch Rd, Columbia, SC 29223, United States

Description

Information of Dick Dyer Mercedes-Benz, Car dealer in Columbia (South Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Dick Dyer Mercedes-Benz

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Reviews of Dick Dyer Mercedes-Benz

James Hughes

Awesome service! I especially would like to shout out Eric for taking care of us. He helped me through the process of surprising my wife with a luxury vehicle for her birthday. The service was so great I am looking at purchasing another vehicle with him! I have always bought “new” and this was the BEST service I have ever experienced. All of the other staff were great, as well. Thanks again!

Sherry Veasey

Richard is the best! He has always been very accommodating whenever I needed service. Richard explains what needs to be done and gives a price before any work is done. Mr. E. Davis is also the best! I had the privilege of meeting him when I was considering buying another car. No pressure, just an awesome experience.

Shamala Johnson

The purchase of my Mercedes was excellent. I knew what I wanted when I arrived after inquiring online and by phone. No pressure…which I loved… I was allowed my own time to know if I really wanted to come after the car I wanted. Once I came to the dealership they made the process quick and easy for me to have the keys to my new ride…Awesome and knowledgeable staff.

Pete AL

Buying experience was very easy. No Pressure. The staff/associates are all friendly. Ervin did an exceptional service in our buying process and made sure we’ll get exactly what I want on time. He made the the buying process very easy. Very professional, courteous and knowledgeable. I will surely recommend him to my friends and family.

Valerie Hendrix

I came on a Thursday to have my car serviced after making an appointment on a Tuesday. I was told for sure I could get a loaner because every time I make an appointment I am told I could and then get there and they never have one. This time was no different. After waiting and the asked to reschedule for sometime in August for one I refused because I work out of town and those were my only days off and I did t think it was fair. Mr. Boyce my service representative found a valet vehicle for me to drive. After having this vehicle for five years the last two in the service department haven’t been great or satisfying. I am looking to sell it just so I do t have to deal with the problems. I have to say thank you to Mr. Boyce you are the only one there that goes above and beyond to satisfy your customers.

Charles Spearman

The ordering and purchasing of our new Volvo V90 was amazing! Our salesperson, Sonata, was very knowledgeable about the car and, what she was questions that we had that she may have been unsure of at the time, she always got the right answer for us promptly. This is our 3rd Volvo and, just like our first experience, this experience equaled or surpassed. Very nice job!

Jess Lecompte

Marjan was absolutely AMAZING! I found a Mercedes online and came in to see it. I was running late and she stayed after hours to show me the vehicle. She was tentative to every question and went above and beyond to make sure I was happy with the purchase. Best customer service I have ever received, on top of her great personality, it felt like I was buying a car from a best friend I could trust. I will definitely be back.

[email protected] Thebhanggroup

I have own many Mercedes and have all my services with Mercedes. This was the worst experience. I never been so disappointed in the service. Services regarding the inconvenience. I pay greater than 2400 a month for a car payment but was treated like an average Joe. No rental car service for convenience. I stayed at the dealership for 3-4 hours . I was initially told I would have a courtesy ride back home upon dropping off my car. I also was told a car would pick me up to retrieve my car. Neither of these services were available. I had to PAY FOR AN UBER MYSELF BOTH WAYS. I am a provider and had patients waiting. If i was better informed of the service availability I could of better prepared. I do not think I will use this location ever until services are better restored.

Joy May

Bryce is a great service representative for my needs. Always takes care of my Mercedes and makes sure I have everything I need. Always has me a car ready and always keeps me informed. The mechanic has done wonderful work on my car and does not take days to keep my Mercedes up and going!

Dwarakanath Parvatam

Usually I used to get loaner. This time I did not get loaner. I was given ride to home but I was not picked up. I had to find my way back to pickup car. I was informed just before service was closing that keys will be left at sales. When I went to pickup car I found that document says I denied wheel alignment. No one told me I needed wheel alignment and I did not deny any additional service.

Gary Bourgeois

I was introduced to the vehicle by Elliott Greene who was very accommodating to all my questions. He allowed me to take the vehicle home for evaluation by my wife. Great car, great experience at the dealership! Purchased the car I hope to keep for many years.

randy ferguson

I thought I would never live to say this but: We had a wonderful experience buying a new car at Dyer Volvo. It was made easy, no hassles, no drama, very nice staff and gave what we thought was a wonderful deal for what we got. Thank you Dyer Volvo.

Santiago de Solo

The service department was very helpful. I had a check engine light come on immediately before a long road trip. I needed to go for service immediately and despite having a full service schedule, they were kind enough to fit me in and promptly took care of the problem. Highly recommended.

Barbara Williamson

Very good service. I was driving home to Charlotte and my Volvo engine failed (spark plug issue). Although it was 3:00 on Friday afternoon, the service department graciously made time for me and fixed my car. I was able to leave and go home at 5:00. Thanks.

mikescec

Mobile service team was fantastic! Very knowledgeable, professional and personable. Not to mention, zero indicators they were even in our driveway. Not so much as a drop of anything spilled. We'll definitely be using this option for all future servings.

Dr. Saundra Glover

Ervin Davis provided exceptional, professional customer care from the first inquiry call to delivery. Thank you Mr. Davis... "It's a small world after all..." making a personal connection was extra special! Give your aunt our warmest regards!

Natalie Miller

Barbara B was amazing, she was very patience with me. She did not rush me, she made the car buying process more about me and my wants before anything else. Great customer service. Thanks Barbara.

Ron Hagell

I’ve worked with Jill Lara before and once again we had a great experience in buying our new Mercedes. Everything worked out very well mainly due to Jill’s efficiency and knowledge.

Marty Eble

My new Volvo EV broke down at a nearby charging station on Wednesday afternoon before Thanksgiving. Dyer managed to get it going by Saturday when I drove home to Asheville. Considering the holiday, they responded quickly although no cause for the failure was ever determined.

Gerald Smalls

Sarah Dorame was ABSOLUTELY AMAZING!! She showed Professionalism, Care and prompt communication throughout while taken care of both my wife and I vehicles. She was totally informative and honest. Thank you Sarah Dorame for making our recalls so smooth and timely!

Chelsea Knott

Wonderful experience purchasing a 2020 XC90 at this dealership. Jill was WONDERFUL and the entire staff was extremely helpful and friendly. 10/10 recommend if you’re in the market for a Volvo ⭐️⭐️⭐️⭐️⭐️

Sheri Williamson

James Turbeville was awesome! He made sure I had a car to drive while they had mine. Fast, efficient and wonderful service! I appreciate him! He is an asset to your business!!

Lynn Jeancake

Best service team ever! Could not ask for more. Great attitudes, smiling faces, all problems addressed and resolved. Third vehicle from this dealership and I WILL NOT be doing business elsewhere. Thanks guys!

Donneka Ferrell

My experience here was awesome, I started from texts with Somata til getting introduced into Jill. Jill was great, I test drove two different Mercedes and she explained full detailed about both cars. Once I made my decision, she made it happen.

Vernell Thompson

5 Stars to Salesperson Jill Lara Outstanding Service & Advice for our son Kelvin Thompson Jr. Jill makes it a Joy & Pleasure to do business & to refer other people to Shop at Duck Dyer Mercedes in Columbia SC. Thanks Jill Lara

Doris Spells

Both Jerry and Eric, were excellent in following thur in all steps of the purchasing process. Eric, our salesmen, in addition to being great at follow thru, was most definitely ‘hands on’ in any way that was needed. Thank you Eric!

Gerline Wright

My experience and service purchasing my New Car 2021 equinox was great!!! And Ms Barbara Bethea is the Lady to Help you because she is #1 Thanks Again

Toobleesed Tobestressed

I got there very early for my appointment , around 0800. My appointment was at 0845. My car was taken back at 0830 and I didnt hear anything until about 2 hours later when I asked what was going on. I was informed that I have a 6000 repair job😟. I will definitely visit again, as for the repair...........well keep me in your prayers🥺 …

Doris Foster

Just want to say thank you to Mr. Andre Lewis for all of his help and expertise!! In the absence of our initial sales representative, he stepped in and made this transaction go through smoothly.

Greg Phillips

Had a very good experience. I am from out of state, the staff expatiated the repairs needed on my Mercedes so I could travel back home. Ryan Smith was extremely helpful in this process.

Sasha Bell

My husband and I were properly greeted upon surveying the car lot and we were not at all pressured. The car we ended up purchasing was at such a great deal compared to what it was at other dealerships. It was that and the laid back approach of our salesman that ultimately led us to our decision. From start to finish, Ervin Davis made the process surprisingly smooth and even enjoyable with his awesome personality. We really felt like he had our best interest in mind. Mr. Jerry Green, who discussed warranty coverages with us was really helpful and informative as well. Needless to say, we are very satisfied with our purchase and overall experience.

Jay Garrett

My salesperson was Ervin Davis, and he was such a pleasure to work with. From the first day when a car I thought was available was sold he promptly averted the crisis and getting me a custom car. Everyone I worked with from Jerry Greene during the documentation process and Mrs. Missy in billing made the process seamless and stress free. Glad to be a new customer!!! 10/10 highly recommend

Jakob Polendo

I Walked in looking for a car and Jill treated me like family. I am so thankful for her because she took lots of time out of a few of her days to test drive multiple vehicles and find the vehicle that was right for me. She gave me her insight and recommendations that really helped me make the right decision. After finalizing my decision and meeting other staff, everyone was so helpful and friendly. Thank you everyone so much for the best buying experience! Y’all deserve the most blessings. Everyone here is great!

Wilfredo Garcia

Larry is the best salesman I have dealt with. He took time to explained all the details for the different vehicles and which one would benefit me more. Larry thank you for being who you are. Thank you for all your help. We have found the dealership we will do out future businesses with. Wil

Doris Harvey

Jill Lara is an amazing sales associate for Mercedes ! I wouldn’t be driving this car today if not for her. She knew what I wanted and was determined to find the right car for me . Jill is a delight to work with and I’m glad I had her on my side during this car search!

Nikki Table

Marjan is the absolute best sales person! She helped me in 2020 now she has helped me again in 2022! Such a genuine caring spirit! Thank you Marjan 🫶🏽 …

Kim Steckman

While on a road trip to Florida, we had front fender damage when the semi next to us blew a tire and their tire hit our Mercedes. We were able to get to this dealership. They took the car immediately into the shop, cut off the undepiece that was rubbing, popped the front fender back in place and even cleaned off the black smear from where the tire hit the fender (at 70 mph!). GREAT customer service, and we were back on the road within a half an hour. Thank you sooooo much!!!!

Jan Tisdale

Barbara Bethea at Duck Dyer Mercedes went above and beyond to help us find the Mercedes we were looking for. We weren’t sure exactly what we wanted so we checked out a lot of cars. Barbara was patient in working with us as we were trying to make up our minds. She was great to work with and worked hard to make sure we got the car we wanted.

Iuliana Kiliment

I had an excellent experience working with Mr Ervin Davis. I strongly recommend him. Not only that he is very knowledgeable, but his kindness, honesty, and reliability made me trust him and the company he represents .

Peggy McKoy

Wonderful!! Elliott could not have been more patient and kind… I’m 74 so sometimes it takes a little longer for me to “get it” ! I’m absolutely in love with my new Volvo… it’s a dream to drive!!!

Gordon B.

Mr Cagle and the entire staff were wonderful, making the process very comfortable and efficient! From driving the cars, completing the document process, to being made comfortable driving away with the new MB, couldn’t have been more pleased! Thank You!

Annette Miller

Service department can do more to inform you of alternative services you can do before quoting you their high cost of parts. For example, fix my rim if it can be fixed before quoting a $1,600 cost of a new rim. If the customer ask you to help them with something that is in your power, listen and try to accommodate. Stop blaming slow service or lack of follow up on Covid.

Ben 9th

Nothing better than doing business with people who treat you like family. Thanks to both Barbara Bethea & Marjan Fahami you made the progress the best.

Sarah Satterfield

Jill Lara is the ultimate professional. She goes above and beyond! I will be a repeat customer. Evan in financial services was very knowledgeable and helpful

Kelly Evans

Our sales associate Marian Fahami is absolutely the best sales associate we have ever encountered. She was on top of everything and made sure without a doubt we were happy with every aspect of our purchase. Scott Mims the general sales manager and Jerry Greene sales manager handled us with white gloves and definitely are the most trustworthy ppl you will meet in the car sales business. Thank all of you for helping us with the purchase of our dream car!

Kyan Fonville

Very professional! I was very pleased with the customer service I experienced. I saw what I wanted and they accommodated me. I will definitely do business with Mercedes-Benz in the future.

Permaseal Finishing

Ask for Barbara- she was great to deal with! She was helpful, knowledgeable and not pushy. She and Scott(sales manager) are professional and know there cars inside and out. Our purchase was a pleasant experience. Mary and David Chapman

Mel Byars

Traded BMW X1 for X2. Great experience. Jerry and Elliot are terrific.

Eddie Stone

Their service department is very professional. Good honest people. Thank you so much for the great service I've had with my car for the past few years.

Greg Turner

Im not one to share my experiences. However, I feel happy to take my time to tell you about Roy Chaney at Dick Dyer Mercedes Benz Volvo on Two Notch in Columbia. I called last week and told him that I was basically looking for the deal of the century. I had no way of knowing if Roy would be able to find what I needed at the price I could afford. If you know me then you know what a cheapskate I am. Roy did his due diligence by going to work and searching high and low for a deal that suited me. Roy sent me 3 possibilities that had what I am calling my perfect car in it. I have never owned a Lexus before, that is until today. I'm 51 and never understood why somefolk feel the way they do about their cars. I assure you that Roy and all of the great folk down at Dick Dyer Mercedes Benz Volvo will treat you like you are the most important person of the day! And if you give Roy Chaney the same opportunity, I promise you that he will work as hard for you. I am happy to write a review for such genuine people. I am driving a car in which I look forward to getting into.

ADRIENNE DAVENPORT

Friendly staff we had to order windshield wipers they got them in quickly and changed them

Jimmy Sturm

Great car buying experience. Elliott was very professional and helpful throughout the transaction. Being an out of state buyer he and his team did a great job in lining everything up. Easily my best experience ever in purchasing an automobile.

Aften St.Clair

Great Service! Always takes care of getting my car maintenance quickly as possible. Recommend to use.

martina walker

They were quick in replacing my Battery. Also, they provided a ride for me to get home while they worked on the car.

Gary Daniel

Friendly, knowledgeable professionals. My best experience ever (60 years) with an automobile dealership. I’ll be back.

John Huffman

I used a warranty on my 2007 C230 to have work done on the sunroof. I dropped it off and after a few hours passed I was informed that the glass in the sunroof had to be replaced. Well, it took a week for the part to come in and the work was well done, but the reason why the glass needed replacing was not explained. Staff was courteous and helpful.

denise leigh Oakes

Went in for the 4g upgrade and it isn’t available just yet. Dealership works very hard to make sure it’s right. It’s worth the wait to get it done right. Service center goes above and beyond every time and it’s nice to have knowledgeable mechanics that actually fix your car. Will always bring my Volvos here for service. Volvo customer for life. Denise Perry

Mary Beth Wichlei

I can not say enough good things! Elliot was one of the most educated salespeople I've worked with, and as a salesperson myself I do not take that statement lightly. I live in Charleston and after searching in CHS for over a year with no success, I was ready to buy from Elliot in less than 30 minutes! His product knowledge is exceptional and he removed all my confusion. Since the purchase was unexpected I did not have a check with me and banks were closed for the Easter weekend. Elliot took service to an unexpected next level when he drove to Charleston the following Monday to pick up the check. This is a family dealership with wonderful values and great service. They have earned my future business and will purchasing all of my future vehicles from them.

Timothy Barnes

Great experience from ordering my vehicle to picking it up. Great person demonstrated some of the key features.

hiren patel

This dealership is great. Brad Magan is awesome. Very responsive, efficient and clear communicator. Never thought I’d have to venture far from home base but I’m so glad to have stumbled across them. Probably the best service and expeditious nature of transaction I’ve ever experienced. Brad Magan is an excellent person with which to interact. I am convinced to remain in contact with this team for my future vehicle needs.

Sharon Crocker

I was pleasantly surprised that my 2018 pre-owned Mercedes' battery was replaced free of charge. The service was prompt, everyone very courteous, and in and out with a courtesy wash. I highly recommend.

Amy Reeves

Third service and have still not filled up my washer fluid from when I bought it. Otherwise, pick up service is good. Trusting they are doing all the other things they are checking off.

Dustin Layman

Sarah in the Service department is fantastic and is very helpful and knowledgeable and I am very pleased with the work I had done on my 2011 E350.

Pamela Butterfield

Excellence experience- we were not rushed, we looked at several car options - Sonata was extremely knowledgeable about the cars and all the features - which made it easy for me to select the right car!!

Joyce Rose-Harris

I went in for a bulb for my brake light. And to have the charging port checked for a blown fuse. However my car battery was checked and I paid a fee for something that I didn’t need fixed. In the end the problem was fixed for the charging port.

Stephanie Boresoff

I can’t say enough about the wonderful service I received from Elliot and his team from start to finish! This was an unexpected purchase, so I was a bit overwhelmed. However, Elliott put me at ease and made sure I was happy before confirming my car purchase. That was very much appreciated. Not only that, but my friend who drove me to pick up my vehicle had a flat tire and we received help to get her back on the road— was amazing! Thanks Hank Dyer! Can’t say enough about how amazing my experience was, and the customer service I’m still receiving even after driving off the lot! Definitely consider purchasing your vehicle here!

Frederick Massey

I was very pleased with my service advisor Boyce and the service your company provided me. Very professional and prompt.

Dolores Scott

As a previous customer, relationships built with customer service rep and sales associates aided in my having a wonderful experience.

Shaqueena Emerson

Wait time can be lengthy but Ryan made sure I was taken care of & made me a SATISFIED VALUED CUSTOMER....I will return for my Mercedes Benz maintenance if need be...Thanks Ryan for making my 1st experience worth my whole/time.

Ginger Fussell

This dealership is top notch. Everyone there works together so well to get the job done. Erwin Davis is hilarious and didn’t leave a single thing unanswered. He was 100% on everything he said and a delight to deal with. The place is so nice with a good all around feeling. The man in finance was so helpful with the warranty information and told me exactly what I needed to know. I drove 8 hours there and back and would do it all over again!

Jennifer Bentley

This was BY FAR the BEST car buying experience my husband and I have ever had, and we have had many at local dealerships. Eric and Evan (sales and finance) were upfront, efficient and helpful. I cannot say enough about how painless this was and how happy we are with our purchase!

WC Leonard

My salesman was Elloitt Greene. The young did an outstanding job and knew the vehicle I was purchasing inside & out. He was very courteous and kind. Great sense of humor. He made the purchase worth while. Thx you Elliott for all you did.

Beena Varughese

Great customer service and workmanship. However I don't like it when they take my car for a joy ride!

Keydra Sumter-Green

The dealership was excellent and staff was very courteous & professional. They went above & beyond with helping me resolve an issue I had with my vehicle. And also explaining a very helpful tip. I truly appreciate them for all of their help.

Robert

My salesman Ervin gets 5 stars. As far as the dealership, it was an average, if not below, experience. First, I placed a deposit on a vehicle, secured my own financing. It was a Monday and I couldn't pick up until Friday. I was told 72 hours to hold it or they can sell it. I get that so I asked about the delivery service they heavily advertise on the website, we'll that was shot down because they wanted to see my trade that had only 6k miles on it, after I sent extensive videos and pictures of it. Their video even says they will pick up your trade on delivery. They only seemed concerned about the check. I got the check from the bank and they wanted a picture. I rearrange my work schedule to pickup the vehicle before the 72 hours and as soon as I walk in, that's the first thing Ervin asked for saying they want the check. Not 1 time did the sales manager, general manager come introduce themselves, thank you for the business, etc... as is the case in every dealership I've ever purchased from. They seemed a bit put off by not using their financing. It was just a very impersonal experience. Ervin, great job and I would recommend seeing him.

W S

Overall a very positive experience. Everyone was pleasant, accommodating and helpful. Our salesperson Jill was outstanding. She would literally run to us from another party she was also assisting, in order to keep us from waiting too long. We got the usual dealer ridiculous low-ball on our trade, but that's to be expected. Negotiations were pretty drama-free. Overall nice folks, and the dealership felt like it had high standards that they strived to live up to.

Karen Valentine

I went in for a basic oil change. service was fast, representative was polite and professional. they did not try to upsell

oshaunasty

My salesmen, Eric Butler, was great. It felt like I was talking with a Volvo expert rather than a Volvo salesman. Worked with us to get me in the car I wanted, without any of the classic high-pressure sales tactics. I would highly recommend!

Debi Wallace

We’ve been clients since 2019 and continue to be grateful for the Volvo service team. While we haven’t had major issues, they’re always taken seriously and resolved quickly and professionally. I’m spoiled now!

Puangpayom Johnson

Good, thorough job in performing my B service on a 2020 S Class. But after they washed the car, I noted two problems: some surfaces on the car weren't clean, particularly the wheels, and nothing was wiped dry. I realize this was a free service but if you offer a gratuitous wash and dry job, then please finish it. Consequently, considerable water spots were noted after my drive home. Also, there was a slightly-moistened area on the surface of the front passenger seat that definitely caused the brown leather to be a darker color from all other leather surfaces in the car, including the driver's seat. When I used a good leather cleaner to try to clean the affected seat, a bluish tint rubbed off on the clean white cotton terry rag I was using. This made me think that someone sat in that seat wearing wet jeans or some other blue colored trousers. I am hoping this damage isn't permanent. If it appears not to look good again after a few days, I will bring it back to discuss with Service.

Jocelyn Brickhouse

It is no surprise that buying a car can be stressful, especially for a female. However, stress in purchasing a car is something that can’t be said for Mercedes Benz of Columbia,SC and a wonderful salesman , Ervin Davis. He was very thorough with his explanation of the vehicle and was able to answer all of my questions. Ervin went above and beyond, he was also patient, kind and easy to talk to. Ervin is the very reason I drove off the lot with a 2022 GLC 300, because of him I am not only a current customer, but a future buyer as well.

Kaydee Arthur

I took my car in for service. The employees were extremely professional. They fixed the issue on my car quickly and had cleaned it. Which was amazing and completely unexpected. I highly recommend them for your Mercedes-Benz and Volvo care.

Nancy Bove

Roy, Evan, and Neil were amazing and very accommodating! They helped me buy a beautiful car at a great price and will recommend them to anyone!

David Proctor

The representative was pretty darn good! Listened and and did all I wanted with a minimum of explanation. Very responsive to customer needs

Orlando Garcia

Good service I like the service advisor Ryan. He a nice guy. God bless

Joanie Cooper

I live in Florida and this was my first time purchasing a vehicle sight unseen over the Internet. Everyone was very responsive and answered every single question I could ask. I was already preapproved through my own bank for a loan, however they were able to get me a better rate and payment. Additionally, I had a trade-in and they allowed me to trade in The vehicle site unseen with only a survey and pictures. The sales representative, Elliot, has been wonderful throughout the entire process even following up afterwards to make sure that my experience was a wonderful one. He even went as far as to make sure my car was delivered prior to Christmas. That means they had to find someone to drive all the way from South Carolina to Florida to drop off my car. Even the delivery man was wonderful and charming and eager to please. This was definitely a wow experience. I would recommend this car dealership to anyone.

Brian Floyd

Excellent experience here with Jill Lara. I made the mistake of buying a car on CarMax because I thought I was too busy to go to the dealership for half a day. Instead of 2 days to deliver it took them 6 weeks with no communication, and everyone passing the buck when I called for an update. When the car finally did show up I was too frustrated to really test drive it, and 2 weeks later I knew it wasn’t the car for me. I randomly stumbled on the perfect car online here and submitted an inquiry late that night. By 8:30 the next morning Jill had reached out with all the info I needed to look further into it. She gave me a quick valuation on my trade in based on my story and some pics and I didn't have to take the bath I thought I would to trade in a car 2 months after I bought it, I actually came out about even. She personally drove my new car up to Charlotte, NC on a Friday evening during the gas shortage and personally set the car up to my wife, including programming her phone to the car and setting all the features and walking us through them. She managed all of that with a smile while our kids were acting wild in the back seat. She was extremely friendly and very knowledgeable, nobody told me anything about the car I bought from CarMax and I didn’t know it had any features besides turn signals, a radio, and windows. I already knew this, but it was a great reminder that you cannot replace people with technology. You can buy paper towels online, but something as serious as a car needs more attention. There is no substitute for a qualified, friendly, knowledgeable, and hard working sales person, and Jill Lara gets 5 stars in all those categories. We absolutely love our new car, and when it’s time to buy a new one I plan to call Jill again even though Columbia is 2 hours away in another state.

Saxman In SC

Their mobile service is very convenient for scheduled maintenance. It doesn’t cost extra, and the technicians who arrive do a great job and are very neat. It beats driving across town, given the price of fuels, for routine service.

Dan Morse

I only had one fob for my Mercedes which my washing machine destroyed. They had me a new one in slightly over 2 days! Nicest and most efficient staff at every turn. HIGHLY RECCOMEND!

Amber G.

Kenny Burton was my sales associate and he was fantastic to work with. He was very knowledgeable about the vehicles and was quick to respond to all of my questions. Evan was able to find me a lower interest rate than what I was approved for, and made the paperwork process very easy. I would highly recommend this team to anyone looking to purchase a vehicle.

Gil Rogers

This was probably the best experience I’ve ever had at a dealer service department. Even though I didn’t have an appointment and I was not a previous customer, I received very prompt and professional service. The parts I needed were in stock and my car was ready in short order. Expectations exceeded!

Greg Tucker

The experience was great. Mr. Larry Cagle is very knowledgeable, therefore it made for a wonderful experience. An explanation of the car's amenities and a test drive "sealed" the deal a lot sooner than I anticipated. (by about month). The financing process seamless and I left the dealership moments later with my 2020 S90 AWD T6. Thanks again . . .

Gayle Voltz

You guys made a long time dream come true. This was the first time I was able to build and purchase my dream car.

Anthony Sanders

Eric, Scott, Evan, and Andre tag teamed serving me and my family with excellence, patience, love, compassion, and so much more. They made us feel special like we were their family not just another customer! We left the dealership very satisfied and confident of our decision to purchase our vehicle at their location. They were honest, knowledgeable, and didn’t rush us in the decision making process! We are totally grateful for our blessed experience!!!

Kakisha Walker

I have been to this location several times within the last few months trying to find something I liked, the first time they were closed, the 2nd time the salesman never even acknowledged me but the 3rd time was a charm I had the pleasure of meeting Mrs. Barbara. Mrs. Barbara is exceptional she made me feel comfortable with my decision and answered all questions I had. This was by far the best experience I've ever had, everyone that I encountered was really pleasant and made you want to purchase a vehicle whether it was your intentions or not. I definitely recommend this location to my family, friends, etc.

Laura Smith

Staff is always friendly and helpful! Richard Stevens is always right there to greet you and get your vehicle right in. Both Mr. Stevens and the auto tech Adams Smith always do an awesome job!!

Toya F

Eric Butler was extremely professional and knowledgeable! This was my first time purchasing a car out of state and he made sure everything was handled in a timely manner! He provided pictures, videos, and even FaceTime me to make sure all of my concerns were addressed! Best car buying experience I’ve ever received!

Rick L

Always receive great service. Have never had any concerns and all the work performed has been outstanding.

Kayla D.

I highly recommend you go see Elliot as your sales consultant! He made my car buying experience so easy and awesome! Before coming down he took multiple videos of the cars for us and answered all of my many questions. I didn’t feel like I was being pressured into buying something. He took us on multiple test drives on multiple cars and gave us plenty of time to decide which car was right for us. Will definitely come back when I need my next car!

B B

We found a vehicle on their website and wanted to purchase. We called them and explained we would be driving an hour and a half just to buy this vehicle. Everything from the phone conversation, pricing, financing went so smooth. This was the best transaction I've ever had purchasing a car (and I've bought many). If I am ever in the market for another car I will definitely come to them! Thanks y'all for everything!

Jeffrey Chen

I purchased my first car ever (2019 Mercedes C-Class) here as a university new grad. I had the pleasure of working with Andre and Jerry during the process, and they, along with all the other employees I interacted with, were incredibly friendly, professional, and diligent. Above all, they were honest people, and the service they provided was exceptionally accommodating to my time and personal finance plans. The experience I had was noteworthy - 5/5 would recommend!

kenneth creticos

Could not have been happier with our Volvo experience from the first encounter with our salesman, Eric Butler , to our Volvo Finance consultant, Mr Evan Greene Jr. They both answered every question we asked and made the car buying experience rather enjoyable We will definitely recommend in the future.

Al Bozard

AS ALWAYS I HAD GREAT SERVICE. THANK YOU FOR ALL YOU DO FOR YOUR CUSTOMERS

N Baker

Ryan was very helpful. I really enjoy great customer service and they gave you exactly that. To be honest the entire team was very friendly from service, parts, and cashier. I felt valued

Robin The Empress

It's not often that I give positive reviews to a car dealership, but my experience with Dick Dyer Mercedes-Benz was an enjoyable one, so I must share... From my greeting by my wonderfully informed and helpful sales consultant, Raymond, to the financing aspect with Chris N. was seamless and worked in my best interest. They were not only professional, but listened to me to better serve my vehicle needs. Kudos to Chris N., and Scott - I will be returning to do business with Dick Dyer Mercedes - Benz and Volvo again! If you are looking for quality service this is your place! Update: After sale was complete, only 1 of 3 promises made by my sales consultant was follow through on. I was highly disappointed. I may return once I am in the market for a new car but I will be consulting with a different sales associate. The service department experience has been pleasant.

Courtney Dyer

Always a great experience! Everyone is polite and professional. Richard Stevens goes above and beyond every time. I always look forward to bringing my car in for service!

Trent H.

Definitely the most pleasant experience at a car dealership I've had the two times I have dropped in. Been having a lot of car troubles and looking for affordable used cars and plans. Staff was helpful in understanding and happily showed me some cars within my budget. Came back the second time after thinking on my decision and Mr. Evan Greene, the salesmen, remembered me immediately and continued on helping me through getting the car I wanted. Very friendly and would recommend again to anyone in the Northeast/Columbia Area.

Sarah Cooper

I had a great experience at Dick Dyer Mercedes and Volvo in Columbia. Jill Lara helped me find my dream car and was amazing every step of the way. I felt as if I was speaking with a friend rather than a sales person. Every person I met that day greeted me with a smile which made the experience that much better! I would highly recommend buying your new car from the Dick Dyer Mercedes and Volvo team!

John Carney

FANTASTIC, FANTASTIC FANTASTIC! From the first contact from Roy C. he so very professional, thru out our entire process and also Scott M. General sales manager we call them the A team!! They made our experience GREAT in every way. Great deal, great car and they offered to deliver the vehicle to our home which was 135 miles away. Thank you Roy,thank you Scott.

Herbert Garvin

Mr Ryan Smith is an enormous asset for your company! He ensured that my vehicle was completely taken care of and done in a timely manner! Hats off to good old professional service.

L Duke

After numerous bad experiences over the last several months while searching for the "perfect" first car for our daughter, our faith in car dealerships was renewed at Dick Dyer Mercedes and their sales representative Mr. Kenny Burton. The entire experience was nothing short of amazing. Kenny was so helpful, pleasant, professional and honest in every way. My wife and I have rarely found a better support system when dealing with this very important decision, and we're so thankful to Kenny and the Dick Dyer team, my daughter is ecstatic, We look forward to seeing them for our next purchase.

Andy Wilson

Jerry, Evan & Elliott took very good care of me during the process of buying an automobile. They are very knowledgeable about the product and really helped me understand the car's many options & features. They were very professional all the way. When it's time for another car, I'm headed to see them!

Cheryl Redford

I’ve been dealing with dealerships and sales people for over 50 years. I’ve been ignored, dismissed, shown little respect or consideration for my time, intelligence, money or wants and needs. Then I met Roy Chaney at Dick Dyer Mercedes-Benz. From the first meeting Roy was welcoming, pleasant and a gentleman. He took all the time we needed to understand who I am and what I was looking for in my next vehicle. Without any pressure we stayed in touch and came to an agreement about the vehicle. He worked hard to get me all I asked for and more and stayed within my budget! I recommend seeing Roy if you’re thinking about another vehicle now or in the future. Get ready for a great experience:a new standard in salesmanship and customer service. BRAVO!

Elizabeth Niciu

I purchased my first Mercedes in September, 2017. After an exhaustive search of all the luxury cars in my price range I landed on the Mercedes in good part because of my salesman Roy Chaney! When searching for a car at this level- customer service can make or break the sale. I originally was looking at preowned vehicles. He was diligent at showing me what I asked for and never pushing me to rush a decision or up sell me to something I did not feel comfortable with. He is knowledgeable about each of the cars and amenities and was very good at teaching me how to use them. When I did decide on a model he was able to have it transported in for me within 48 hours because he knew I had an event to travel to and he wanted to make sure I was able to take the new car. He has been available to me any time I needed assistance and he has stayed in touch to make sure all is well with my car and to make sure I do not need anything. We will be buying a car for my next year and plan to have Roy help us with the search and purchase! Thank you Roy for making it a great experience. I love my car!

Lynn Bogart

Recently I had to an accident. Unfortunately due to the damage and age if the vehicle, my insurance determined that my vehicle was a total loss. Boyce Ramsey my service advisor for many years, kept me updated on how things were progressing. His concern and advice was very helpful. Then Brad Magan in sales helped me select a new car. He also was very knowledgeable about how to navigate a claim with my insurance company. Brad went above and beyond selling me a car. He efforts made a difficult situation less so. I have used Dick Dyer Mercedes since 2005. I keep coming back because of the wonderful service and care I have come to expect! I highly recommend Dick Dyer Volvo and Mercedes

Michael DeVita

These guys are awesome. They're honest, hardworking, and very personable. I traded my car in and bought a new BMX X5 and they made it happen quick and efficiently. They aren't your normal dealership. They handle things with Integrity and honesty and care about your experience and outcome. Thanks for all the help!

Troy Truong

I recently purchased a used car from the dealer and I live in Atlanta Ga. The sale Rep Jill Lara was diligent and knowledgeable and very friendly. The process went smoothly. I offered the price over the phone with Jill before i drove over there. The car was the exact same conditions as Jill had described. Very honest. Didnt waste my 3hrs trip. Great experience.

Jody Lee

Everyone was very nice and professional. There were plenty of smiles and people asking how they could help me. Ms Barbara was awesome, she answered all my questions and mad the purchasing of my car very enjoyable. Thank you everyone.

Constantie Green

Excellent Customer Service. Ervin was extremely processional and courteous as our sales representative he did a great job in helping us purchasing our new vehicle.

Grace Lou

We worked with Brad Megan. He is very personable and extremely bright and knowledgable about the cars he is selling. It is nice to work with a bright salesman who knows what he is talking about. He has 25 years experience in the industry and it shows. He follows up, and seems to follow through with everything he says thus far. I would recommend him to a friend.

Michelle Dumas

My husband and I have just had the best experience ever when purchasing a car. Our saleswoman Jill Lara was phenomenal. It was no pressure! No hassle! To the whole staff, great job making us comfortable and happy with our car buying decision!

DeVincent Samuel

The staff is really nice and they take into consideration your every need and want. Mr. Burton was very attentive and helpful throughout the entire buying process. I would definitely purchase from there again in the future.

Melissa Mosier

Roy Chaney of Dick Dyer and Associates provided me with the best car buying experience I have ever had, hands down! He is an expert communicator and understands that most clients are busy working professionals who need to maximize their time. Roy and the Dick Dyer team were extremely helpful and fantastic listeners. I was blown away when a couple details I liked were added to my car upon delivery. To make the experience even better, Roy even checked in with me today to see how I was liking my new car. He certainly didn’t have to do that, but he took the time to do that, and it speaks volumes about him and the way Dick Dyer Mercedes does business. I cannot speak highly enough of Roy and the folks I interacted with at Dick Dyer Mercedes.

Latisa Hatcher

Elliott made my experience buying a Mercedes easy and seamless. No pressure at all and I felt in control the entire process. Elliott ensured I got exactly what I wanted and explained all features in great detail. I highly recommend if you are in the market for a new/or used car to see Elliott. He will get you in the car of your dreams!

Victoria Marie Guggisberg

First time taking my XC60 to this dealership, but Richard in the service department was professional, and very efficient! Had my car in & out for its 30k scheduled service! Overall Very impressed!

Keshia R

Much thanks to Mr. Kelly for selling me my first Mercedes! I must have built the perfect car online more than a few times, but nothing compares to walking on that lot. I visited the dealership with no intention of actually purchasing but it was Mr. Kelly that sealed the deal. I relayed my budget and he made sure I was able to stick with it and I left the lot in my new vehicle. He is truly a stand up guy and a straight shooter. So many times customers are left feeling it was all about the sale. I am appreciative of his hospitality, care, and follow-up. He exemplifies Mercedes-Benz’s “Dedicated to Customers, Driven by Excellence” standard!

Sam Dickson

I recently spent a few days purchasing a new car from Dyer Volvo in Columbia. I live 2 1/2 hours away and all the discussions were via the phone or text. I worked with Eric Butler at the dealership and he was great. He was very professional and made this purchase very easy. I would encourage anyone looking for an automobile to give Eric a call.

Brian Yorston

Boyce Rampey was my service agent and he was excellent. Thanks Boyce.

shirley drayton

This is the absolute FIRST time that I have encountered a car salesman that was honest. Those two words are rarely used together but I got a chance to experience a sales person that kept his word. I did paper work on Monday for my certified 2016 C Class C 300 Mercedes-Benz, "still under factory warranty". That evening before I left, I changed my mind about some of the extras that I was offered. Jerry the finance manager told me that he would not turn the paperwork in until the next day and I could take the time to talk it over with my daughter, whom he also spoke with over the phone during the process, and think about what I/we wanted to do. Although the offered benefits and extensions were awesome to have , ultimately my payment was a little higher than I anticipated and I decided to take off a few things so that it would decrease. I went back the next morning thinking this guy is going to submit those papers and I will be stuck with a high payment. I just knew that he didnt care about my personal finances. Low and behold , I got there and he had my papers sitting on his desk waiting for me to make my decision. We even went back and forth a couple of times redoing and signing the paperwork until I got things right to fit my budget. He said that he wanted me and my daughter to be satisfied with my decision. This is the the first time I have really felt like I was not being hustled in some way at a car dealership. They CARE and they deserve your business. So if you want a Benz don't think twice, just go to Dick Dyer Mercedes-Benz on Two Notch Rd. By the time you leave you will never want to drive any other car except A BENZ. This place has a warm atmosphere, awesome cars, and great customer service throughout the facility. I LOVE MY BENZ. ITS A BEAUTY

Lynda Barron

The BEST EVER!!! My sales associate, Kenny Burton, is top notch. I told him what I was looking for and he provided me with exactly what I was looking for plus more. I am a repeat customer because of the great service, professionalism, and friendliness of the whole team.

James Anderson

I recently leased a Mercedes and I am very pleased with the professionalism of this dealership. Jill Lara is a remarkable salesperson. She was very supportive and reassuring throughout the leasing process. Each time I have called the dealership with any question, she has always shown patience and a willingness to assist. I visited the dealership and she immediately asked for my keys, insisting to get my car washed for me. She is the best! I can hardly wait to lease or purchase my next Mercedes with her as my salesperson!

Marietta Staton

I have a 2014 MB and have always received the same outstanding care as when I first drove it off of the showroom floor. My tech, Ryan, is outstanding!

Vonetta Lynch

The entire staff was professional and helped me get the vehicle that I wanted. Jill Lara was my sales consultant and she went above and beyond my expectations. She was with me every step of the way. I highly recommend the staff at Dick Dyer for your car buying needs. I absolutely love my vehicle.

Alisa Gale Bivines

Staff was thorough in addressing my concerns. Provided excellent customer service in a very professional manner.

Beverly Johnston

Just had the best experience ever in buying a car. Andre was the epitome of the perfect salesman. Didn’t feel any pressure and was able to reach a great deal. Neal in the business office was very informative and we felt he was looking out for our interests. We actually enjoyed the whole experience!

Chris Brown

Excellent customer service! Salesperson Anthony Counts went over and beyond his way to ensure that I was pleased with all transactions. He even rode with me to Orangeburg, SC to drive one of my trade-in cars back to the dealership. He was kind, gentle and very professional. The best service that I’ve received in a long time. Since the Mercedes Benz already has me convinced of its superb workmanship (3 rd car ownership), I focus on the customer service that I receive to determine which dealership I choose to make my purchase. Thanks to all at Dick Dyer & Associates!

Derb Scott

I was really happy with the way I was greeted. My sales associate (Elliott) was very polite and professional. I felt comfortable taking to him. When I had a question...he provided the answer and if he didn’t know the answer...he immediately found out the answer. Elliott is a fine associate...he is why I gave such a high rating. He knew exactly what kind of vehicle that I wanted and found it for me.

Tamika Thompson

My experience at Dick Dyar Mercedes was second to none! Mr. Kelly was my sales rep and he rolled out the red carpet. He was very informative and made sure that my husband and I were taken care of. I have gone to the dealership several times since my purchase and I have had the same experience. Each time Kelly and the rest of the team is on deck ready and willing to assist me. I would recommended Dick Dyer to anyone that asks!

J Nash

I continue to receive stellar service from Neal Bray and Richard Stevens at Dick Dyer Volvo. They truly have treated me like family. I appreciate the lengths they have gone to help me with my car which I love. I actually enjoy getting my car serviced just to be able to spend time with these gentleman. Thank you to Hunt Dyer for the wonderful operation you have at Dick Dyer Volvo. My business will always be y'all's business. Good form all around.

Grant Sutton (Grant Sutton Sells)

I had an amazing experience purchasing my car! I am from out of town and showed up right when they were closing on a Saturday afternoon and they still bend over backwards to help me with the car I was looking for and really took the time to make sure everything was perfect. They were quick with paperwork, fair in price and it was easy to make a purchase from them. They were a breath of fresh air and I really appreciated it after I had some horrid experiences from a few other dealerships in the area. I would completely recommend them to my friends!

J Singh

Eric Butler was the sales rep, who helped me. The transaction was very smooth and we could not be more pleased. My family has bought cars for over 40 years from Dick Dyer and have always had a great experience. Eric exemplifies the sales and service that Dick Dyer has always tried to provide.

Tamara Greer

My husband and I recently bought a 2012 used Ram 2500 from Dick Dyer Mercedes and the service we received from Evan Greene was TOP NOTCH! Jerry Greene was very professional and helpful in getting our financing processed. Both Evan and Greene made the entire process easy and actually enjoyable - it was like dealing with family! Thank you for such a great experience! We've had some horrible dealership experiences elsewhere and this was such a relief and pleasure to experience. We will definitely come back here FIRST for our next car! You guys ROCK!!!!

Linda Murphy

Great place to buy your new car. Jill Lara is a great sales person and was very patient while I tried to make up my mind. The whole staff is welcoming and helpful. The experience was pleasant from start to finish and I love my new car.

Cortney Neel

Jill Lara was our sales person - she worked efficiently and was a pleasure to do business with, she got us the price we wanted and made the whole experience smooth. Neal did all our paperwork and thoroughly explained all the details, we left with no unanswered questions. We highly recommend Dick Dyer and Associates and most certainly Jill and Neal for your future car buying experience.

Noelle Price

Cannot praise this dealership enough. They are honest, patient, and extremely helpful--always willing to answer questions via phone, email, or in person. They are not pushy at all! Barbara is a sweetheart and goes above and beyond to make sure you are comfortable with your purchase. She has been our "go to" person for vehicle purchases for a few years now. Even after purchasing, she's quick to respond to questions about the vehicle. She is very knowledgeable about Mercedes products. During our last visit to this dealership, my toddler had an absolute meltdown due to teething--multiple employees tried to soothe her! Barbara and Scott (manager) both tried to distract her, and Anna even brought her a cold water bottle and some teething beads. I appreciated their kindness so much, as it's always stressful to be "that mom" with a fussy child! Dick Dyer is the best!

Drew Blocker

Barbara Bethea is absolutely INCREDIBLE. After explaining my situation Barbara worked so hard to help find a vehicle that was the right fit for me. Evan Green was a great help during this process as well! I’m so happy with my Volvo XC40!

Pam Zinkann

I cannot say enough good things about this dealership and the employees. I was contacted by salesperson Bob Cullum and I was absolutely blown away by the way that he took care of me from start to finish. Nice, courteous, professional and he went way above and beyond to make buying a car easy and stress free. I was so satisfied I went there again about six months later and bought another vehicle with Bob again. Everyone I can in contact with was nice and professional.

Jacqueline Taylor

We would like to thank Mr. Kenny Burton for his professionalisms, kindness and for all of his time spent with us answering our questions. It was a joy to meet him and work with him on finding a vehicle that qualified for our needs and he helped accomplish that mission. Also thanks to Mr. Green and Amber. You all were great! We will recommend Mr Kenny to our family and friends. We are enjoying our new car. Thanks for a job well done!

Chad Peluso

Great service. Ryan treats me right every time

Courtney

I travel for work and was worried when my car began having electrical issues while driving through South Carolina. I normally have my car serviced at a dealer in North Carolina, but ended up stopping by Dick Dyer Mercedes. They were very accommodating and worked me in immediately given my situation. After diagnosing the issue and reviewing with me, they went out of their way to secure a loaner vehicle for me the rest of the week since I was on my way to Charleston. Throughout the process I was blown away with the level of customer service, specifically from John Madison in the service department. He could not be kinder and was able to answer questions my husband had even after the service was completed. We both discussed me taking my car to Dick Dyer in the future for servicing instead of my current dealer. I've previously had my Mercedes serviced with dealers in Georgia and North Carolina, but have never experienced such professionalism and genuine willingness to help their customers. Thank you John and the service department for everything!

Richard Floyd

I recently bought two Mercedes from Dick Dyer. Roy Chaney gave me not only the best car sales experience that I have had but also went way past the norm. His knowledge and willingness to work with me including after the sales was very refreshing. He sets a good example for others. See you at the Bistro soon Roy!

Qunitte Taylor

Found the perfect SUV from this Dealership. Had all of the features I wanted and accommodated all of my needs. I had tons of questions, and my saleman Mr. Kenny had all of the answers I needed (an awesome salesman). He kept me informed of everything and left me very happy. The entire staff was very professional and greeted me with all smiles. I highly recommend this dealership.

Earnest Diamond Jr.

Thanks to Brad Magan and Jerry Greene Jr for their excellent service, courtesy and very professional attitude in providing the best experience that I have ever had at any dealership. These guys pride themselves in satisfying their customers. I look forward to having that experience again in the future. Definitely five stars. 💫💫💫💫💫

Alfonso Gonzalez

Our salesperson, Brad Magan was the most courteous, knowledgeable, yet friendly, salesman we have ever had. Unlike many other agents, he was not pushy, and he did not ask me the usual "what do you do for a living..." as a way to measure my buying power. Suffice it to say that we went in to get one car and ended up buying two from him, a new Volvo and a pre-owned Mercedes. The rest of the people we dealt with at the dealership were very very professional. We highly recommend the dealership and Brad.

Kevin McNerney

Evan Greene, the Salesman was exceptional! He knew everything there is to know about the vehicle. He was very personable and thorough in everything he presented. He asked great questions to ensure he addressed needs and concerns, etc. I would tell anyone in Columbia, SC that is considering the purchase of a Volvo to seek him out!

Michelle Montbertrand

On a quest to purchase a used car to fit my budget ($8,000 or under), I began a web search. Based on the results, my companion and I went dealership hopping, yielding one slightly-over-budget contender. The last car to experience was a 2013 Hyundai Elantra. I plugged the dealership—Dick Dyer—into the GPS and off we went. Pulling in, I was surprised to find a Mercedes dealership. For a split second, I paused and thought this must be the wrong place. Roy Chaney, my salesman, walked up; I shook his hand with hesitation. We went through the used cars on his lot; lo and behold, this was the right place! He had the car pulled around and proceeded to give me first-class service, as if I was ready to spend $80,000 dollars on a Mercedes, as opposed to my seemingly-meager $8,000. Two test drives; discussion about the car’s features and what the dealership did to bring the car up to their standards (new brakes, new tires, etc.); reviewing the car’s history; and a final sit-down in the car, I was ready to make a deal. The final price came in slightly under my budget. After the sale, Roy went above and beyond to make all my requests and conditions, to finalize the deal, a reality. Beyond that, I needed the car to be registered faster than the process of doing it through the dealership. Scott, overseer of financing and documentation, collected & organized all the paperwork and promptly gave me with everything I needed to register the car myself. One month on, I am happy with my choice. I cannot speak more highly of the quality service I received at Dick Dyer Mercedes.

Larry King

Roy Chaney did a great job. He greeted me at the door with a smile. He listened to the needs of me and my family and put us in the right vehicle. He was patient with us (it’s been a while since we bought a car) and hit our price point on the nose. Great job Mr. Roy we will see you again for our next car.

Patricia Coleman

I'm truly pleased with the service maintenance on my vehicle. It runs better . II'm delighted ith the care taken to ensure my vehicle is 100% operational. Thank You to Mr. Richard Steven .

Tommy Dabney

Bought a used Toyota from Bob Zion at the Benz/Volvo dealership a few weeks ago. They gave us a great price and the best part was no hassle at all. We all know how car dealerships can be. Most make you wait around all day as some sort of sales tactic but that didn't happen here. I must be honest, I hate shopping for cars. I despise it actually and I hope that folks in this industry are reading this because most people feel the same way but would never tell you that to your face. This experience was one of the best we have had. There is hope! Thanks again Bob!

Rob Hartman

I was most impressed with the fact they really listened. When I shared what I thought I wanted, they asked great questions, sharing with me the plusses and minuses of several options. I drove away very happy, and have been very impressed with them following up to make sure I really am happy.

C Lewis

Thank you Erv for such an easy and amazing car buying experience! You’re truly one of kind! You set the bar so high, no other dealership can compete with your service. The quality and service of this dealership is beyond 5 stars!

Leah Greene

My husband and I are thrilled with the entire Dick Dyer team. What a wow factor these guys give you! Our buying process was the best we have had in 24 years of purchasing cars. No games and no hassles. These guys are first class and know how to treat their buyers. They truly made us feel like we were family. The finance experience was second to none. We love our S 550 and highly endorse the entire team at Dick Dyer & Associates. Thank you guys for putting the fun back into buying a car!!!!!

A W

My experience buying a used 2012 Toyota Tundra from Dick Dyer Mercedes-Benz and Volvo was excellent. The salesman, Evan Greene was courteous, knowledgeable and genuinely friendly. He was straight forward and honest about the truck and gladly answered any of my questions. The truck itself is in fantastic shape and I am very happy with it. Overall I rate both the salesman and the truck 5 stars.

sylvia jackson

Excellent service. Kenny Burton was my sales associate and I was given the VIP treatment by him. He is very knowledgeable about the Mercedes-Benz and his company's policy. I have been driving a Benz for over 23 years and I feel very good about Dick Dyers' company

Kenzye Benzye

My car buying experience was great! Mr Eric Butler was not only professional , caring and proficient, but was very helpful and genuine throughout our meeting. It is so rewarding to have people that are vested towards providing customer satisfaction! Thanks for a wonderful experience. H.L.Garvin

Alicia Brown

Great used car buying experience. Everyone was welcoming, friendly and knowledgeable. A special shout out to my salesperson, Brad for all of his help and expertise; Neal in the finance department; and Jill, another salesperson, for her insight on the history of the vehicle and for just being so nice. Kudos!!

Lyndon Jones

Very professional group of people and my sales representative Barbara Bethea made my buying experience easy and pleasant.

Jerry Mesimer

Jill Lara is an extraordinary Sales Associate and all around person. She made the purchase a pleasurable experience. Others were also supportive but Ms Lara was special.

Robert Pernsteiner

I took my 2015 XC60 for its 50,000 mile maintenance with no intention to buy. But Jill Lara offered to show us around the lot to see what was available in new and late model SUV's. She is a very knowledgeable, no pressure sales person. After looking around we ended upgrading to a 2020 XC60. It was a pleasure working with Jill to achieve what we felt were critical items in meeting our requirements.

Matt Crawford

We really had a great experience with Larry and Evan. They knocked the customer service out of the park. They were willing to work with us at every turn. We are enjoying our Volvo XC90, and would recommend Dick Dyer to anyone in search of a new car.

Heather Cleary

My husband and I would highly recommend Dick Dyer & Associates. We just purchased our 2nd car from Bob Cullum and did everything online. With us being in Myrtle Beach and them in Columbia, there were NO issues whatsoever with distance! The process was very smooth and they made sure that my needs were met every step along the way. The delivery of my car and entire process from start to finish was exceptional. I will definitely be purchasing cars from them in the future! Thanks Dick Dyer! :)

John Fulcher

The salesman and the fininance manager went above and beyond our expectation on making sure we had all the information on the automobile we chose. The detailing of our new car was excellent. I would encourage anyone interested buying a new car to come by the Dick Dryer dealership and experience the ease of buying a new or used vehicle. Thank you to the entire dealership for a fun and memoriable buying experience

Shanna Hoff-Gilmer

My husband and I had a wonderful experience buying our Volvo from Dick Dyer. Barbara was helpful throughout the sales process, and Neal gave us an efficient, thorough explanation of financing options. We are already looking forward to working with the team again when we need a new car!

Nichole Kazenske

I live out of State and I have been purchasing my cars from Dick Dyer & Associates for over 10 years now, in fact I have purchased 3 different cars in that time frame. My experience with the dealership has always been a pleasure in every department from the application process online to the sales department to the finance department. During my last purchase in December, I had the pleasure of working with Jaime Dyer during the application process, she took care of my application in very timely manner. My sales representative was Taylor Dyer and he really sat down and listened to my needs and wants in regards to the car I wanted to purchase. In addition, I can't forget Jerry Greene in the finance department who took his time to go through all that paperwork and answer all of my endless questions. I am lifetime customer and would recommend you be one too!

Kendreia Dickens-Carr

Great experience what we have come to expect from any Volvo dealership!!!!!

Virginia Coker

My sincere thanks to Dick Dyer and Associates for being the BEST company to consult when buying a vehicle. They will meet your every requirement in all aspects. Jill Lara is a superb saleslady who went far beyond all requirements to help make my purchase of a beautiful Mercedes a wonderful experience. Thanks to all who worked to make my purchase a reality. Virginia S. Coker

fraizer fitzgibbon

i found a car I really liked online , called the dealership and spoke to Andre who took care of everything for me. he walked me through the process all by the phone . i live 2 hours away so this made the process incredibly simple and easy. exceptional customer service and all expectations where met and exceeded . thanks Andre for the smooth process of purchasing a vehicle !

Alysee Jones

This was the greatest car buying experience I've had! David Spires was personable and went above and beyond to get exactly what I wanted. He and Hank treated me like family! The car I wasn't available locally and they located one in Boston and secured it for me! I'll be sending potential buyers their way!

Jessica Kramer

What a GREAT experience! Everyone we worked with throughout the entire process was super helpful and patient - BIG thanks to Marjan, Amber, and Evan for treating us like family.

Sarah Ferguson

They always do a great job! We have worked with Ryan a few times now and he is professional, kind, and helpful. We will be back!

Cintosha Williams

I went into Dick Dyer to purchase a car and was greeted by Raymond. Raymond was very professional and went over and beyond for me. The level of service that I received from Raymond far exceeded my expectations. He followed through with everything he promised and had it not been for him I would have taken my business elsewhere. Raymond made my car purchasing experience a breeze. He even called to see how the car was working out for me after my purchase. It is because of him that I will purchase cars from Dick Dyer in the future however, they have to be with my salesman Raymond. If you go in to purchase a care be sure to ask for Raymond, I promise you wont be disappointed.

Husam M

This is my first time I buy a used car, what encouraged me was it is backed by Mercedes Benz and the extended warranty. Also the great service and honesty of my sales person. Mr Roy Chaney was professional, knowlegeable and pleasant to work with. He gives you all the time you need to make your descision and to ask all your questions. What I hate the most during the process of buying a car is being pushed and pressured to buy, this was not a problem at all with Mr Chaney at Dick Dyer Mercedes. I definitely recommend DIck Dyer Mercedes team to help you buy your next Mercedes.

Peggy McGregor

I just purchased my first Mercedes from your dealership and I am enjoying my new car. Andrew was great to work with in choosing which vehicle to buy. He was so knowledgable and understanding. Scott really helped us through the difficulties of the loan process. Neil walked me through all the special features of the car which are amazing. I would highly recommend getting your Mercedes or Volvo from this company. My experience was awesome.

Melton Rhodes

My wife and I had a very pleasant experience when we traded cars at Dick Dyer & Assoc. Bob Cullum was attentive to our interests and answered all our questions. We left very satisfied. This is a very service oriented dealership. Mel & Karen Rhodes, Augusta, GA.

Matthew Anderson

Kenny Burton and Evan Greene were great. If you are looking to buy a car this is the place to go. Request these guys, they offer great customer service and will get you squared away. 1st class experience !

Chanel Swinnie

We had the best Salesman ever! Ervin Davin!!! He was understanding, helpful and friendly. He made us feel like family. By far the best experience ever buying a car.

Brandon Anderson

This was the best service I have had at a dealership to date. Everything was very easy and very time efficient. Glad I chose to use this dealership for my service needs! Definitely recommend!!

Kelly Cowan

Jill Lara and the rest of the team are incredibly supportive! I visited The dealership several times this past year trying to figure out the perfect fit for me. I finally found it and couldn’t be happier with my choice. I wouldn’t hesitate to recommend Dick Dyer!

Drew Richard

Our experience with Dick Dyer Volvo could not have been better! Gerry Schein helped us find a very specific XC60 that we wanted and the price that they gave us was outstanding. We drove in from out-of-town and he and Jerry stayed late to make sure we got finished up that night so we didn't have to stay in town overnight. Gerry made sure we both test drove the car and were in love with it before we went through with the purchase and even after the sale he took a lot of time to go over every feature with us and how to get everything set up. Jerry is by far the best finance manager I've ever bought a car from. He gave us exact numbers and recommendations at each step of the process and wasn't pushy at all trying to sell us extras. It was great working with such a knowledgeable team. Couldn't have asked for a better car or dealership.

linda dean smith

Barbara Bethea was my salesperson and I loved the fact she was very professional and informed about the Mercedes Benz GLC300. She was a delight to deal with and everything about the transaction was smooth. All the staff at Dick Dyer are most accommodating. I love my car. It is the most comfortable ride I have ever driven.

Jason Clark

Kenny and Hank were both very prompt and courteous when dealing with me. I found the vehicle to be in better condition than expected, and they made this buying experience the best I’ve ever encountered at a dealership. Kenny met with my wife and I, and we were ushered through the buying process with speed and excellent communication.

katherine “kt” Brown

Who wouldn't love a new car! The 2020 GLC is great, exactly what one would expect. But, the real standout was Dick Dyer and Associates. The minute we arrived, we were warmly greeted and shown everything we wanted to see. (Aside: have you ever been to a car dealer where they look at you and assess what/why you are there? Yes, I hate that too.) That certainly was not the perspective of these professional associates. All the way, from arrival to driving my new car off the lot was just amazing! When shopping Mercedes (or any other car), go to Dick Dyer first!

Vanessa Schlegel

Bob Cullum at Dick Dyer was a wonderful Sales Professional. He clearly assessed what kind of car I was looking for and then showed me all the bells and whistles on the car. He helped me find the car that had the power, luxury and fuel savings I was looking for...no small feat. :) He then made sure I got the best price possible! I plan to go back to Bob for my next car! And I highly recommend him to anyone looking to own their first Mercedes!

Deloris James

Outstanding customer service! Ryan is the best! Awesome team. Always friendly and greets you with a warm welcome and a fond farewell. Thanks for your superb customer service.

Cathy Mogy

I just purchased my 3rd car from Dick Dyer & I will definitely be back again if I need to purchase another vehicle! This dealership is so friendly & helpful ! Roy Chaney was so easy to work with & made purchasing a car a pleasure! Roy spoke with my Dad via telephone multiple times, was honest, patient, & to the point. Once I had made my decision to purchase, Roy knew exactly how to “ make things happen” with the most efficiency! ! I couldn’t be happier with my car, or with the car-buying experience! Thanks Roy & Dick Dyer Mercedes! Cathy Mogy

Ellen Roberts

Jill was a wonderful sales woman to work with, very personable and knowledgeable. Buying a car can be stressful but she made our decision easy . I would highly recommend someone to both the dealership and Jill.

Wylie Green

I had a wonderful experience buying my son his first car at DD&A. Even though it was not a Mercedes or Volvo but they value me as it was. .Andrew was very professional and knowledgeable on the car we was buying...I will definitely be back for the E 350 in year or two...

Evelyn Burnside

Hank Dyer and Neil Bray were beyond great with us. We love our new Volvo and the friendly, quick service. Hank speed us through the financing process, (well, as quickly as that can be done) and explained ever detail of the contract. Neil took us on a test drive of the car and explained very clearly the great options on the car. I would not hesitate to recommend either of these two guys. They are a great team. I have bought and leased many cars in my life but have never had such a great, carefree experience while purchasing! I willl cetainly purchase from them again! Evelyn Burnside and Clara Fox

Sonya Geathers

I recently purchased a Mercedes from Dick Dyer Mercedes Benz in Columbia SC. Roy Chaney made my car search wonderful buying experience. Roy listened to me about what I wanted. He was really patient and easy to work with. He never pushed me he answered all of my question and gave me accurate information about the cars I was interested in. Roy me like I was his only customer and that I had his full attention during and after I found and purchased my car. I will be a Dick Dyer customer for life Thanks Roy If you want a

Sydni Anderson

Mrs. Jill was the absolute best. She listened to my wants and needs and she delivered! Evan in financing made the process smooth and simple, overall a wonderful experience. Thanks y'all!

Brandi Barnhill

Hunt and Andrew were both amazing...When I got there Hunt was very quick to get me someone that could work with me and he couldn’t have chosen a better sales rep to work with. I had to call Andrew today for something and he was amazing and so helpful! I have been getting my cars from here along with the services and I will continue to be a customer for life!

Kelly N Wagner

I bought my first Volvo today. I researched Volvo cars on the internet using several different sites. One led me to Dick Dyer and Associates Mercedes / Volvo in Columbia. Although over an hour and a half from my home, it was the best car for the best price with low mileage and it came with a certified pre-owned warranty. I dealt with Ronny DePalma of Internet Sales, Eric Butler of Sales, Cooper Wall, the Used Car Manager and Jerry Greene the Finance Manager. Every one of them provided outstanding service and made our trip to the dealership the best and worthwhile. I am hooked on Volvos and after todays experience I wish all dealerships operated the way this group from Dick Dyer and Associates does. Thank you.

Malcolm Tyson

When I went to Dick Dyer Mercedes-Benz and Volvo I was treated with care, I felt at home. Evan Greene lead me to pick the right car. He made sure everything was completely perfect for me. Although I had a lot of question he answered all of them with a positive attitude. I ended up buying my dream car a Volvo S60 all because of his help. When my kids start driving this is where I'm taking them to get their first car!

Terry Armstrong

Excellent service. Was welcomed with absolute professionalism and courtesy.

Jose Garcia

My wife and I are blessed to have met such an outstanding sales man like Andre and the professional staff at Dick Dyer Mercedes Benz. He was very thorough, friendly, straight forward, honest, and willing to negotiate. We are very pleased with our purchase and will definitely be doing more business with Andre in the future!

david gaddy

Service is great !!!! very nice and respectable customer reps and service is precise and fast just would not go any where else outstanding !!!!!!!!

Mary Alice B Wood

Anthony Counts is a fantastic sales representative. He is both knowledgeable and professional. At the same time he is very much dedicated to listening to your needs and answering any questions you may have concerning Mercedes Benz or Volvo vehicles. Dick Dyer and Associates will definitely be in my future for the purchase of my next vehicle.

Peter Carrocci

Cooper and Roy were great to work with. Cooper found the car I was looking for and they have done everything to make us more then satisfied with all areas of the transaction. One of the best car buying experiences I've had in a very long time. If you are in the market for a car ask for Roy.

M Butler

Mary and Young My wife and I are long-retired federal employees who have traveled extensively and purchased many new vehicles of various makes and models. On 12/12/ 17, we purchased our new 2018 E-300 sold by Dick Dyer & Associates, Inc., salesman Roy E. Chaney. This was our third new car purchase from Dick Dyer & Associates, and EACH PURCHASE EXPERIENCE TRULY EXEMPLIFIED THE MERCEDES BRAND! As usual, Mr. Hunt Dyer, Sales Manager Jerry L. Greene, Jr., Roy Chaney, and Service Manager John Madison were, without exception, professional, friendly, caring, effective and efficient. Our exceptional deal came after less than five minutes of negotiations because of the dealership's honesty and professionalism. THE PRICE WAS RIGHT! Our about 15 years of experience dealing with Dick Dyer's SERVICE DEPARTMENT leads us to continue dealing with and RECOMMENDING Dick Dyer & Associates, Inc., regardless of where we are. This exceptional recommendation is based on our combined over 45 years of managing and evaluating personnel and programs. DICK DYER & ASSOCIATES IS ABSOLUTELY THE BEST! For sales assistance, be sure to ask for ROY E. CHANEY!

Spaghetti

We just bought a 2010 Ford Explorer for our son for Christmas. Evan Greene was so helpful and accommodating! He went above and beyond to make this gift extra special. I highly recommend him if you are looking for a new or used car!

Elias Frost

My wife and I cannot say enough great things about Dick Dyer Mercedes! The whole team is amazing. We drive from Charleston SC to Columbia and back at least 4 times a week . The service department is like no other. They keep our 2 Mercedes in tip top shape. Hunt Dyer and his team are all trustworthy and honest. We plan to be lifelong Customers both to sales and services.

Coley Mitchell

Came here after having a terrible experience at Capital Nissan in Wilmington, NC. Worked with Marjan and she was great - extremely patient, kind, and professional. Entire dealership went above and beyond to work with me given that I was a cash buyer and could not get there before banks closed. If I ever need another MB, will be coming back.

John Oakes

I totaled my mustang and was looking for a used vehicle. I didn't end up purchasing one however I was assured by a fine young gentleman named Evan Greene who was very helpful and new every intricate detail of every model. He was incredibly helpful and I would definitely come back to the dealership to purchase a vehicle from him.

Steve West

Very pleased with my CPO Mercedes E 300. The sales person Andre Lewis was very helpful and knowledgeable. The dealership is modern, clean and comfortable and full of friendly employes. I look forward to using the service department.

Ram Sriram

Every one on the sales side Hunt Dyer, Kenny Burton and Scott Mims were super and helped us get the vehicle we desired. The vehicle we ordered seem to have gotten lost in MBUSA tracking system so they made every effort to locate and bring another matching vehicle from Orlando, Florida. The team is friendly and helpful. They deserve the best rating.

Fireside Legends

First time I have bought a vehicle online. Very happy with the purchase. My salesman Ty delivered the truck to me all the way in Aiken. All went well and I am happy with the dealership and Ty my salesman.

Lisa Pollard

This was the best car buying experience of my life! No obnoxious sales people and every single person I met was helpful and easy to deal with. I will probably never buy another car from anywhere else except this place. A BiG thank you to Marjan and the whole gang for taking “Buy Mercedes” off my bucket list. Happy Birthday to me!

John Speer

My experience was AWESOME!! I started my vehicle search online and found the 2017 GLC 300 I was looking for, applied for credit online and was contacted promptly the next day by Ronnie who was super helpful!!! She referred me to Ray who called for some additional information, and by the end of the day I was leaving the dealership with my vehicle. Thank you to Ronnie, Ray and Neal for making the process easy and hassle free. John S.

Vanessa Harrington

I just bought a used SUV from Dick Dyer & Assoc. off the Auto Trader online my first, this is one Awesome SUV . The pictures posted did the SUV justice, I drove 5 1/2 hours to the dealership when I got there I stopped by and checked the SUV out under the street lights, I could not believe it. The next day I drove my 2009 Hummer H2 to it's new home. My salesman was the best he helped me from day one I inquired online. So if your looking for New or Used this is the place to shop great deals great vehicles, give them a try you won't be sorry!

Sandy Harjes

I have just purchased my 6th Volvo, another XC90, and it was by far the best car-buying experience I've ever had! The folks at Dick Dyer in Columbia SC are the best ..... from my first phone conversation with Roy Chaney (Sales), to a welcome from Scott Mims (Sales Mgr), to completing my purchase with Neal Bray (Finance). And later a conversation with Hunt Dyer (Pres/Gen Mgr), a gentleman and good businessman, about a tire concern just a few days after I got the car. He went above and beyond to resolve the problem and I'm most grateful. But the real pleasure of purchasing the car was working with Evan Greene. Such a fine young man .... personable, an easy manner, professional, widely knowledgeable, and he explained the features and functions of the car in a way that made me believe even I (totally non-tech-y) could handle all the technology on board. The team I worked with at Dick Dyer is wonderful, and I would highly recommend that anyone in the market for a car should go see them. S. Harjes

Cravon Williams

The most pleasant experience ever for purchasing an auto. Hank Dyer's client service was impeccable beginning with the internet through conversations that led to my purchase. He was very responsive and the dealership as a whole has exceeded my expectations even after the sale.

Luu Ying

My daughter just became a proud owner of a Mercedes GLA fully loaded . The service we receive from sales management, finances and Andrew Groves our sales representative were first class . I recommend this dealership for the smooth handling of a car sale which is often very stressful . Kudos to you guys , well done . I most certainly will recommend this dealership to family and friends . Thank you Andrew for making this first time Mercedes Bentz buyer and experience to remember .

Randy Rooker

We drove over 3 hours from Winston-Salem this past Saturday to see a beautiful Volvo XC60 we had viewed on the internet. After calling us on Friday evening, Bob Cullum greeted us right away upon our arrival. After our test drive, Bob asked what can I do for you folks to make this happen? Thanks to his patience, kindness, and exceptional customer service he did close a deal for us! We are thrilled with our vehicle purchase and truly appreciate the time you spent with us to make this happen! Jerry Greene, you are a superstar as well!!!

Wyatt Clark

I seldom write reviews even though I routinely use opinions when considering purchase options. I have been very satisfied with both the dealership and Bob Cullum (our salesman). I have purchased 3 vehicles from Bob Cullum and he has been outstanding. His personal touch and truthfulness is second to none. I would highly recommend you give him a call/visit if you're planning to buy a car.

Derek Stanley

I have been dealing with Dick Dyer Volvo/Mercedes for years and have purchased multiple Volvo's. I have always dealt with Bob Cullum. Both my wife Robin and I have a high regard for his professionalism and the way he has always treated us as loyal customers. His attention to detail and every aspect of the car buying experience is exceptional.

Mickey Nutting

We would like to give a special thumbs up to Dick Dyer Mercedes. We searched for a 2015 Mercedes ML 350 in Lunar Blue at many dealerships throughout the Southeast to no avail. We then went to Dick Dyer & Associates in Columbia, SC and asked their sales manager, Hank Dyer to help us. He researched and found us the car we were looking for with only 17,000 miles on it but it was in another state. “No problem”,, Hank said. He had the car picked and brought back to their dealership in Columbia for cleanup and Mercedes-Benz Certification. The car was delivered today in Denver, NC by Roy Chaney, one of Dick Dyer Mercedes associates. The car is immaculate and just what my wife and I wanted. Hank Dyer and his associates went the extra mile to help a customer. This is what my wife and I call “real service” which is hard to find anymore. Dick Dyer and Associates has the service and attention to detail to ensure “lifetime customers!” Mickey and Dana Nutting

Shadow the Killer

We just purchased our new Mercedes and used Andre' Lewis. He was very attentative and delivered our vehicle perfectly. We would definitely use him again and recommend him highly when you consider your next purchase at Dick Dyer & Associates.

Dallas Alexander

I went to get my E320 CDI services when I purchased my now C300. I have been looking around for awhile for a new car. I talked to Bob Cullum who did wonders at helping me decided and Jerry Greene who delt with financing. Bob not only walked me through ever feature that the car had (even though I would have found out eventually) it was nice to feel that level of care and attention to the customer. Jerry helped a lot with breaking down the price and what I was paying for. He explained every aspect of the warranties and different coverages I could get. As I am not that old and don't know much about credit scores and how dealerships do financing. He explained a lot to me and was great information. They helped me set up the app on my phone and walked me through the automated set up for road side assist.

trent ropp

What a great experience buying my vehicle from these great people today! Everyone from my salesman Ray to the sales manager Mr. Cooper, and Neil in finance as well were exceptional! Thank you for a wonderful car buying experience!!

Al Bee

The only and I mean only problem is that the rental car situation is concerning to say the least.

Robert Alberta

The crew at Dick Dyer is great! Whenever I call to schedule my car for service Ronny and Nita are always pleasant to talk to and work to accommodate my schedule and get me a free (brand new!!) loaner car while my vehicle is in the shop. Richard, John and AJ always make sure they go out of the way to get my vehicle fixed quickly and keep me informed about what's going on. I will be a Dick Dyer customer life!

jessica zammitti

I had a great experience at Dick Dyer Mercedes-Benz last week. Evan Greene was very knowledgable and helpful the whole time. He went well out of his way to make the process smooth and easy. It is obvious that Evan values great customer service and experience. I highly recommend Evan to anyone!

Collins Peck

I originally wasn't able to bring my car from back home with me to school, so my family decided to try looking around the Columbia area to buy one. We stopped at a car dealership, and I was welcomed by salesman, Evan Greene. I told him upfront that my budget was not too high, but he was still able to show me a variety of cars that fit within my budget. Although I didn't end up buying a car (I found a way to get my car from back home to Columbia), Evan did a great job showing me the amount of cars that were surprisingly within my budget. He actually cared about my experience, which is something I can't say about salesmen at past dealerships I've been to. Even though I didn't buy a car, I still think the dealership did a great job

Jacob Page

I had great experience at this dealership. A man named Evan Greene did an awesome job showing me around the lot and giving me helpful information toward deciding which car fitted me best. Definitely a must place to go when searching for a new car.

Mark Altman

We needed to trade in our old Mercedes for a newer model and the folks at Dyer gave us a fair trade in price on the newer one. Barbara was especially helpful and we felt that the entire team at Dyer helped to expedite t the process. When the time comes, we'll go back there again.

Guido Hobi

We were welcomed and advised by a group of very friendly, knowledgeable and experienced personnel at Dick Dyer and Associates. The process of trading-in my old vehicle and purchase of the new car was very efficient and expedient.

autoPROS Columbia

Scott, Ray, Hank, Hunt and Neal all deserve 10 stars!! My wife and I were able to get first class service on purchasing a new car. This is our third purchase from them and we will be back. They will save you time and money.

J.P. Hovey

While I was not ready to buy a car, after leaving the dealership and speaking with Evan Greene I felt much more educated and prepared about the car buying process. Over the past few weeks I had been to several different car lots and had very sub par experiences. My interaction with Evan was a breath of fresh air and it is very greatly appreciated.

Michael Foxman

I bought my 2018 GLA 250 off lease. I was treated wonderfully by Neal Bray and Elliott Mackey all throughout. I would highly recommend them and this dealership to everyone looking for a Mercedes or Volvo.

Glenn Stewart

I have been buying cars for over 40 years from dealerships in New England as well as in Texas, and I have NEVER EVER even come close to experiencing the incredible, "all hands on deck", nothing is impossible attitude of Dick Dyer & Associates! Starting with Hank Dyer, our main contact and the magician behind making it all work and come together, to Barbara who literally went and picked up my wife at the Columbia airport and then stayed in touch with her following my wife's trials and tribulations as she traveled to Savannah to care for our very ill daughter, to Scott and Neal who worked tirelessly with the various financing options to get us the best deal, to Mr. Shelton who drove 3 hours from Columbia SC to Savannah GA to get all the paperwork signed and then drove my wife back to the Savannah airport on his way home so that she could spend the maximum time taking care of our daughter... What can one say?!?!?!? We were treated with complete and total care and respect that exceeded what one would even expect from one's own family! If I did not put it all into words above, one would simply not believe the level of service that we received. And this was not dealing with some $100k to $150k new exclusive Mercedes but rather a MB 2017 C300 that was a Retired Service Loaner for around $30k to $35k!!! We are huge Mercedes fans for the quality of car you get for your money and thus have had dealings with the best of the best car dealerships across the country. I think the bottom line testimonial for this review is that if there is ANY way I can purchase all of my future MB cars from Dick Dyer & Associates, even with them being in Columbia, SC and us living in Texas, I will do so. BIG THANKS from the bottom of my heart to Hank and the entire "Dyer team" for not only the most amazing experience of selling us an incredible car (by the way the transaction was begun "online") but also for being one of the major forces in my daughter's recovery by allowing my wife, as I said above, the most maximum amount of time possible to be with her.

vhelma rapley

Great place to do Business, every was real helpfu and nice. Even when my car wasn't ready they let me drive on of there Benze to drive.😅 …

Matt Bundrick

Dick Dyer MB and Volvo has been extremely helpful to my wife and I throughout our entire car-buying process! Neal has gone above and beyond to ensure that we've been well-informed and taken care of, helping us to make the best buying decision with zero pressure. If you're looking to buy a car, I would highly recommend reaching out to Neal or Bob at Dick Dyer MB and Volvo!

Dean Galloway

Dick Dyer & Associates is a First Class operation all the way! They treat you like family when you arrive for service and spend time with you discussing any issues you may need resolved. Top-notch service center with expertly trained technicians. They do thorough quality work at a fair price. My 2018 CLA250 Turbo Coupe feels like new again!

Troy Coward

I have been a customer of Bob Cullum since the age of 17 purchasing my first car a used Datsun 280Z, white with black interior. Over the years I have dealt with him from time to time and have always received a great experience from looking for a vehicle, purchasing, and ensuring satisfaction after the sale. Since he has moved to the Dick Dyer Mercedes dealership my family has moved with him and his Class A service could never be surpassed. Bob my hat is off to you and the great asset you are to the Dick Dyer dealership!

Raymond Cobb

What can I say? Bob was wonderful. He was knowledgeable, patient and friendly. I have purchased/leased from Dick Dyer Mercedes for over 20 years. Bob makes each transaction so easy and simply, working out all minor details, I could not imagine using anyone else. Bob get 5 out of 5 stars from me.

September2nd Thrift

Roy Chaney was amazing, we went looking for what we wanted and he gave us EXACTLY what we asked for! He went above and beyond. He will definitely be our sales man for LIFE!!! His team also was very professional and prompt, they made our long process worth the wait!!! “The Kings”

David Jaspers

James Turbeville took the time to listen to what I wanted done on the routine maintenance visit for our 2015 Volvo S60. He treated me with courtesy and respect. That's why I make the hour drive to Dyer Volvo in Columbia for service.

Jordan Propst

The Dyer family knows cars, service, and the most competitive pricing around, plain and simple. In a day and age where car shopping can be cumbersome with a bevy of different resources and dealers to choose from, make it easy on yourself and visit Dick Dyer Mercedes. Truly a one stop shop, no hassle, enjoyable car-buying experience. Ask for Hank when you get there. He's the best!!

Pascal Brock

Had a excellent afternoon session with Evan Greene showing my wife and I the features and functionality of our new XC90 Volvo. Evan took the time to explain and demonstrate all the features we did not fully understand and answer our questions. Having hands on experience in the vehicle with Evan in the car to guide us was really great. Don't think we would have ever learned using the park assist without Evan. Great service from David, Neal, Evan and all the folks who we worked with when we purchased our car from Dick Dyer.

Edward Burgess

Your car sales staff Roy Channey, Scott Mims and Jerry Greene is the face of your dealership. Outstanding, excellent unbeatable customer service and communication at every stage of the process. Stress-free Car- Shopping. 5 STARS.

Tony Howell

Words cannot express how stress-free and easy it was to purchase our 2017 Volvo S60. Larry Cagle was excellent with the sale, Evan Greene made us feel appreciated, Jerry Greene made the paperwork easy & understandable, Amber Holt introduced us to the specifics of how to operate the systems in car we purchased. We will be back.

Fereshteh Azizzadeh

My name is Fereshteh.I recently leased GLB 250 from Dick Dyer and Associates. Less than a month ago Sat Feb,01 We decided with my daughters to drive around Columbia and check dealerships like BMW , Volvo,and etc to purchase or lease car for me. the first dealership we visited was Dick Dyer Associates. When we entered the lobby of dealership we welcomed by Marjan Fahami ,sales associate. She was very helpful with full knowledge and showed us all the cars we were interested. We end up choosing GLB250 and did not visit any other dealerships. Marjan made the process of leasing my car so pleasnt that I am recommending her to all my friends. Thank you for having her in your dealership.

McNeil Bellamy

I was in the Mercedes dealership last week, really just toying with the idea of buying a new car. I just went to look and I talked to Evan Greene about what my options were and how I was I just thinking about it, not positive. Evan was patient and just told me the facts. He wasn't salesy or trying to push me to get the car. I left that day to think about it and I came back 2 days later and bought the car. Evan was so helpful that I had to buy the car from him.

Ajay Champaneri

Great Customer Service from Brad Magan, Hunt Dyer and Jerry. Thanks for taking care of our automotive needs, Also purchasing another GLE350 Ryan with the Service Department is always professional, courteous and knowledgeable with providing quality service

Angela Foster

My experience was smooth. I did everything online then picked up my vehicle. Everyone was nice and precise.

Amy Cooke

Superb experience buying a pre-owned Toyota. I traveled from out of town and Neil had the car waiting for me to test drive. He introduced me to a knowledgeable and professional salesperson, Andre Lewis. The car had a perfect carfax, was in great condition, and in no time I was a happy owner of a Venza. I will use Dick Dyer again when I am looking for a vehicle.

Angela Blair

This happens to be the third vehicle I have purchased and my experience has been extremely pleasant! Wish there were 6 stars! Barbara Bethea goes above and beyond to satisfy her customers! She’s definitely the shining STAR!

Igor Babovic

Phenomenal car buying experience. Evan Greene is a true professional. Many of his peers that have extensive "experience" in the industry should take notice. Definitely happy to be back involved with the Brand. Thank you Evan for being a great brand ambassador.

Lauren Eyler

Neal Bray and Chris Hunter sold us a used Subaru. They were honest and straightforward and gave us a great price. It was the easiest car buying experience of my life. Highly recommended.

Katherine Blanchard

I had the best experience with Hank and Jill! From the test drive to taking my new car home, I felt confident and empowered! I will definitely be back.

Edgardo Mercado

The car was extremely nice the service was excellent when I had issues that I brought to their attention they took care of them really quickly I would highly recommend this company if you’re in the market for a used vehicle

Ryan Sneddon

Finding a car dealer where you can be a loyal customer can be a challenge. My search ends at Dick Dyer. While I was not prepared to buy when I visited, Evan Greene accompanied me around the store still seemed genuinely interested in assisting me even though I had made it explicitly clear that I would not be buying anything that day. When I am prepared to purchase a new car, I will most definitely be calling Evan.

Mike Williams

I purchased a used BMW here a little over a year ago. It was purchased as-is...and that was a mistake. When I was checking out the vehicle, I asked why the A/C didn't seem very cool. The salesperson downplayed the issue and blamed it on low coolant. However, I won't fault the dealership for that; it was my mistake that I didn't have the vehicle checked out in more detail. What really irked me, after all this time, was the discovery that the bumper cover was held on by two zip ties, when the missing parts were only a total of $20. Who knows...maybe that's how it was when they got the vehicle. They're not a BMW dealership...that's the place next door. Otherwise, the car is in decent shape. The point is that it's a very, very simple fix that I will do myself, but it told me a lot about their attention to detail. I don't expect to do business with this dealership again.

Jeff Prioreschi

A great car buying experience and Jill Lara is amazing salesperson. She is authentic, knowledgeable and thorough!

Kimberly Page

I had a great experience with Dick Dyer. I drove from Charlotte because of the great deal I got on a used Volvo. Neal Bray was very friendly and did a excellent job of explaining the features of the car. I would definitely recommend Dick Dyer to my friends.

Patricia Dixon

Had to call the Roadside Assistance today - absolutely wonderful! Chris came out replaced the battery, and I was back to having my car! Chris was especially great, and was very thorough ensuring everything worked after the battery was replaced. Couldn't have asked for more - very pleased

Clara Castles

wow! Went Dick Dyer today, and I've been so stressed out about my car not working and getting the kids to and from school so I decided to get a new car. This wonderful gentlemen, Evan Greene, truly was such a bright spot in my worry-filled day. I brought my 7-month old child who had not stopped crying for 3 hours straight. Evan recognized that I was clearly distressed and offered to hold her. As soon as she entered his arms, the crying stopped. My children are thrilled with the car we ended up buying and are so excited for our car ride to school in the morning!

Duane Baney

While on vacation from Ohio my 2012 Fleetwood/Mercedes Sprinter RV developed an issue. I called Dick Dyer to have their service department check it out. They got me in the day after New Years (they were swamped) & although they don't usually work on RV's, A.J. (the service manager) personally came out & ran the analyzer out in the parking lot. Found a couple of bad sensors which caused the DEF fluid to run low. A.J. personally filled my DEF tank with fluid & I was able to return to Ohio safely with my wife & two dogs (our kids). If I lived in Columbia this is the first place I would look for a new vehicle! GREAT customer service & hats off to A.J. & the whole staff at Dick Dyer Mercedes!!

Jim Zorgias

The staff at Dick Dyer Volvo truly went out of their way to provide us with a pleasurable buying experience that was head and shoulders above every other dealership we visited. We were attempting to decide between a couple different makes of vehicles for my wife's new car. She feel in love with the XC 90, and the staff at Dick Dyer was the "icing on the cake"

lucas anku

The most professional auto dealership I’ve ever been to, I came there on the 22nd of December to look at a Chevy Tahoe they had for sale, I didn’t intend to buy, but the way Ms Barbara and Mr Hunk treated me, I ended up buying the Truck, very professional and very friendly. The finance department was awesome, and broke everything down to the mynute detail. Thank you all and merry Christmas..God bless you all.

Mike Wagner

Super friendly employees, fair price, attention to detail. Overall pleasant experience. Definitely recommend. Cudos to our salesman, Eric Butler.

mona bouknight

First class all of the way! Has to be the most efficient, professional staff of any dealership I've ever dealt with. From sales to service, they're indeed the best!

Mike Long

In addition to our previous comments, the car we bought from DD&A (Bob Cullum) inadvertently was missing a floor mat...they made good on it almost a month after the original sale without question, without changing words. These guys deserve credit for being the most honest straightforward auto dealership ever in all our auto purchases!

Verona Ann Cabbagestalk

My mother bought all of her cars from Kenny at Dick Dyer so I knew when it was my turn to purchase a luxury vehicle I knew where to go. It was unfortune that I had to buy a car at the time because of an accident, but Kenny was glad to help. At the time I am not in SC but stay in MD and that did not stop Kenny from giving me the best service. I found a great Mercedes suv that was all wheel drive for the weather up north. It was unfortunate that the car gave me trouble after I got it and I was worried I had to come out of pocket at a time when I was going through alot. When I contacted Kenny about the problem I was having in MD he wasted no time to assist me. I can truly say that Dick Dyer Mercedes has a great staff, from the Service Manager to the Finance Manager Jerry. They all worked with me in my time of need while hundreds of miles away. I was delivered a new car an beautiful Acura TL with all wheel drive that Im in love with. Dick Dyer Mercedes and my dealer Kenny worked very hard to get me a car so I would not be stranded and wasted no time. This is the service that you cannot find at any car dealership. This place feels like family and they treat you in a manner where they want the best for you. I will remain a customer at this dealer and will refer other people to come here to get the best price and customer service. This company takes the time to invest in their clients which I love, Kenny and the Mercedes Benz staff at Dick Dyer in Columbia is the best place to go for a GREAT luxury car or truck. Thanks again

Pat Goodwin

I would like to thank everyone who played a role in the purchase of our S550 merecedes. Kenny Burton was very professional and accommodating. He sold me my 1st and 2nd merecedes and I couldn't think of a better person who I would trust with our 3rd purchase. Thank you Kenny, Scott and the entire Dick Dyer team for making me and my husband feel so special.

Shane Lewis

Absolutely the best car buying experience I’ve ever had. I can’t recommend Jill Lara and the rest of this staff enough. Everyone bent over backwards to ensure I walked away happy. Even more, that never changed once the purchase was made. A++++

Tina W

Everyone was wonderful and easy to work with. Great staff and environment.

I Johnson

The Volvo service department, represents themselves very well with professionalism and compassion. They still maintain an acceptable outcome.

Allen Williams

My experience was a pleasant one at Dick Dyer Mercedes with Scott; he was kind, courteous, professional, and easy to work with. He worked with me on my purchase along with Andre. I would recommend my friends to visit Andre, and Scott if they are looking for a vehicle.

Patrice Johnson

Mr. Anthony Counts is an awesome salesman! He made me feel like family and exhibited great honesty and integrity, which is what I look for in a Salesman. I have already started referring friends and family members who are in the market for a vehicle!!

Laura Akinselure

Mr. Andre Lewis provided outstanding customer service and far exceeded my expectations. As a returning customer, I'm very impressed with the improvements made to meet customer needs! Thanks Dick Dyer Mercedes....the drive from Maryland was worth the extra effort!

Tierra Frazier

Came to purchase a 2017 Honda Accord and had great customer service from Ervin. I would recommend this dealer to anyone in the metro looking for a new ride and great customer service!

Denise B. Howard

My husband and I have been customers of Dick Dyer & Associates since the early 70’s. We’ve bought both Volvos and Mercedes from all THREE Generations. First a Volvo from Mr. Dyer,Senior, several Volvos from his son, Steve, and now Steve’s son Hunt Dyer has taken the reigns. From the Service Bay and the impeccable staff, to the recently renovated waiting areas, where you could literally stay all day! In 2004, we bought a 2004 XC90 Volvo SUV, used with 550 miles on it. That SUV drove like a dream, could seat 7, and I can tell you that car moved more furniture, and carried more household goods to our mountain home, including a sink and toilet for renovation there! We just gave it to our Grandson for his 15th Birthday. The car is 13 years old, had only 48,000 miles on it, and runs better than the day we got it. He and his Father drove it back home to Tennessee, and it could easily have another 100,000 miles put on it. The reason why that car is as good as it is, has everything to do with the Service Department and the personal relationships we have with the staff. Especially, Thad Streeter, John Madison, and of course, Hunt Dyer. I just ordered a new 2018 S Class 560, customised by Hunt, and I left it up to him to pick out what I needed. When I looked over the paper work, he nailed it! THAT is what sets THIS Dealership above and apart from any other. Thanks guys for all of your many years of personal service. Denise B. Howard 🌟🌟🌟🌟🌟💫 There’s Only a rating of 5 STARS, but I believe that they deserve way more! DBH

Lorone Washington

Bought for my wife from Dick Dyer using their agent Barbara Bethea. She worked her butt off to make sure my wife got exactly what she wanted. I’m very happy because my wife is very picky. She loves her new truck and I am now husband of the year.

Val Morris

Ervin Davis is AWESOME. Ervin made me and my husband feel comfortable right from the introduction. His customer service is A1. His best quality is his honesty which is hard to come by nowadays

Ronald Bouldin

They have provided quality service in the past. I turned in my vehicle this morning for a problem that was supposedly caused by a bad radiator cap. After arriving home and parking in my garage I could smell antifreeze once again. So I will see in a few days if the light comes back on because the level is low.

Jade Amodio

Our windshield wipers went out during a terrible rain storm. We happened to be near Dick Dyer and stopped in. Kris was incredible! After expecting to have to pay for a new motor and labor, Billy in the service department looked at our vehicle, tightened a nut, and poof!! It worked again! Thank you guys so much! You definitely saved us!

Sue Bradley

Outstanding Customer Service from both Neal and Scott. My husband and I have leased and bought many automobiles in the past, but our experience at Dick Dyer & Associates was by far the best......I would highly recommend this team of professionals.

Darlene McEachern

I have purchased many cars over the years and this dealership is now #1. Everyone is helpful, knowledgeable and friendly. Purchasing my car from Dick Dyer & Associates was the best car purchase that I could have made.

Katherine Montoya

Evan Greene was a perfectly kind and helpful salesman. I really wanted to buy a car from him, but in the end it wasn't the right time. At any rate, when I'm ready to finally buy a new car, I know who to call!

charles gerald

My wife and I had the best experience with Jill Lara and Neal Bray, during the purchase of our 2018 Honda Accord, we will highly recommend visiting this dealership, and see Jill Lara, she'll take care of you.. God bless you, Jill & Neal

Ronnie Stewart

My rep for my service was very responsive throughout and very helpful when needed. Looking forward to doing more business with him and the company.

[email protected] Bacon

I Had a Great experience with Salesman Ervin Davis on October 8th, 2021. I purchased a Mercedes Benz GLE.

lorrie boni

As a first time buyer, the used car inventory was worth the time. It helped that there was no pressure from Evan or Eric. They were wanting to sell a car if interested. The inventory sold itself.

logan Lupia

I recently bought my second car here and the overall experience has been exceptional. From the car buying process to my service check ups, you will not find a better team to do business with.

Beth Howard-Brown

Carl Edwards my salesperson was very helpful and patient. He was always willing to provide additional information when requested and stayed late on multiple occasions to accommodate our schedules. I also appreciated the support Scott Mims provided with the completion of our purchase. Thanks, Beth

Otis Johnson

GREAT SERVICE AS USUAL, AND THE STAFF IS ALWAYS PROFESSIONAL.

Susan Jackson

Came by to have someone help us hook up our phones to Bluetooth. Andre Lewis came out and was very kind and helped my kids and I with our phone. Very polite and very helpful. If I ever have problems with our Mercedes, I know where to go.

Donna Lawrence

Bob Cullum with Dick Dyer is one of the most customer-focused sales professionals I have ever worked with. I've purchased two cars from Bob (and wished I'd purchased more!). He and the team at Dick Dyer are outstanding.

Dana Plikaytis

Quite pleasant, very efficient, & extremely professional. I have recommended Bob Cullum, and Jerry Greene to my friend whose BMW lease is up in 2 months. It was a pleasure to do business with them. Jane Plikaytis

shirley golden

Great experience with Assoicate Larry and Manager Scott. They were very caring about our concerns and not just the purchase. I will be back within two years for another vehicle.

Taylor Locklear

People come out state to buy New and Used cars here. If they don't have what you want in inventory don't let that stop you. They will do their best to find you the right car. The CPO program is top notch

Natasha Grigg

Ervin is the bomb! So kind and don’t mind answering all your questions. He is great!!! See him for all your car purchases.

Callie Higgins

I was very pleased with the saleman Evan Greene. Even though he knew I wasn't going to buy a car that day he was very knowledgeable and friendly and patient with all my questions. He wasn't trying to rush my decision but made sure I was making a decision I was comfortable with. It was like I was talking with a friend!

Theodore DuBose

Great, friendly service. Quick turnaround.

Michel Moore

Bob Cullum is the best ! I have owned many cars and his support after the sale is superb. He is always willing to assist in anyway possible to make the car experience seamless. The car isn't to bad either!

Christy

I recently worked with Neal Bray and Ray Branson on purchasing a 2015 Infiniti QX70. Not only did I get a great deal, these guys were all around awesome to work with!! I will definitely refer anyone to talk with them.

Archit Patel

We had a great buying experience from Mr. BOB ZION @ dealership.such a very knowledgeable ,helpful and great person.

Trac'ey Madyun, MBA

My experience with Mr. T. Kelly was nothing short of AMAZING!!! He was knowledgeable, kind, patient and matter of fact. I will recommend everyone I know to your dealership.

David Metts

All the people working here are awesome to shop with. They are very willing to help and are far from any other dealership. I will definitely be back soon!

Stephanie Balch

My husband and I made the short drive from Charleston to Columbia based on the inventory of GLAs on dickdyeronline. We were immediately greeted by Brad Magan. He listened to what we were looking for, and helped with any questions we had regarding each vehicle. Brad made our decision a no brainer! Jerry made the financial aspect easy! Everyone we met treated us with respect, and made the two of us happy we decided to come to Dick Dyer. We will definitely return to this location.

Jennifer Hinton

Larry contacted me in less than 2 hours of my online inquiry for a used MB. There are 3 Mercedes dealerships in Charlotte but the sales and service to complete this car purchase was worth the drive to Columbia. All service requests were attended to and they delivered the vehicle to my house within 2 business days.

Elliott Greene

What a wonderful car buying experience! Eric Butler is the best salesman in the Columbia area. Young and very handsome, I see a bright future ahead of him!

LaMonica Riley

Raymond Hillman was our salesman. He was patient and worked with our crazy schedules. They valued our time and we got the vehicle that we wanted. Very satisfied customers right here!!

Walt Gee

Recently purchased another Volvo through Bob Cullum. Bob and everyone involved in the transaction made it a great experience, as usual. I highly recommend you contact Bob Cullum if you are in the market for a new or used Volvo or Mercedes. Walt G.

Dominique Carroll

Jill Lara is the best! She always goes over and beyond with her customer service.

Brittnay Cureton

Great service.I made a mobile service request and they acted quickly.Everything was secure and safe .I only wish they had a military discount . Highly recommend

Claudia Young

They are always so personal and yet extremely professional!!! Larry Cagle has been with me for several cars. I wouldn’t go anywhere else. They are great to work with and they entire staff is excellent. Highly recommend.

Tim Murphy

Great dealership! Every department willing to help!

Maine Mot

Andre was very helpful even after the deal was made. He still owes me a car wash which I will redeem after the pollen count settles.

John Z

Great service, they delivered what was expected!

joe hansen

I dealt with Andre Lewis and he was very helpful in every step of my purchase of the Audi A7. Without hesitation I would deal with Andre the and Dick Dyer dealership again.

Latoshia5000 Latoshia

Excellent serviceGerrod was awesome

Terence Dorsey

Man if you're looking for a great car buying experience, check out Dick Dyer Mercedes.. go see my main man Andre Lewis!! top flight sales guy best in the business along with his team.

T_ca

Great Experience. Andre Lewis was a pleasure to deal with. Very informative and laid back. Ask for him by name he will walk you through this stressful process and leave you will a smile. Big thanks to Chris Hunter for pulling all the right strings.

Nicholas Caughman

If you are in the market for a Mercedes or Volvo new or used. Dick Dyer is the place to go! Evan was the best salesman I have ever worked with and he put me in a 2016 GLC Mercedes in which I am very pleased.

Lee ONeal

Andre’ made the buying process very easy. Of all the vehicles I have purchased over the many years this was by far the best experience.

Caroline Landrum

Best customer service...I’ve ever encountered while buying the car I wanted! Thank you Barbara Bethea! Staff was awesome! Will definitely come back for future car purchases!

Elizabeth Shaffner

Attentive and professional, without losing that personal charm that makes you want to come back! No high pressure sales tactics, and the staff is exceedingly willing to find what works for you. Special shoutout to Andre Lewis and Neil for helping me get that perfect "driving into the sunset" feeling!

Wilfred DaCosta

James made sure I knew what was going on with my vehicle .

Richard Alston

Most professional dealership in Columbia, SC without a doubt. Always first class service every day. Truly "the best or nothing" !

Curtis Chow

I had a great experience with Andre Lewis at Dick Dyer. He was extremely personable and eager to help. He doesn't hesitate to cut through the nonsense to make a fair deal. Thank you, Andre!

Preston Covington

Bob Cullum of Dick Dyer Mercedes-Benz offers the single best customer service experience in the industry. Professional, Caring, Respectful, Detailed oriented ... he doesn't miss a beat.

Bobby Horton

Good reception, did everything I asked, synced my new phone to car, Washed my car .great experience! Bobby Horton

andre duval

Bob Cullum is our Mercedes Benz Professional at Dick Dyer MB in Columbia. Bob is an outstanding individual who has assisted our family in the purchase of 4 Mercedes Benz vehicles. He is exact, knowledgable and deeply concerned with our satisfaction. Not only does he have a great personality, but he is a pleasure to work with. His product knowlege is most impressive and we look forward to purchasing our 5th and 6th Mercedes Benz from Bob. He is indeed, an asset to Mercedes Benz and Dick Dyer.

gloria boutte

Excellent service all around: sales, finance office, and Concierge

Nicholas Vitarella

Recently purchased a used car out of state. Great service on the phone very helpful. They went above and beyond to help me with things! Appreciate their hard work!

Toni Sells

Went in to get help with car app for android auto and Andre Lewis a salesman went above and beyond to make sure I was beyond satisfied. He was very patient and attentive to my needs as a customer. Thank you Mr. Lewis

Dreher & Associates

Mr.Kelly is a great sales person, he was very patient and understanding to my needs. I love my new ride and the service was outstanding!

Erin Sewell

Any time I have a question or need advice about my GLK350, I know I can call Evan Greene and he'll get me an answer right away. He's been an exceptional & trustworthy representative.

Amanda Dye

I had the privilege of speaking with Evan Greene. He was polite, kind, a gentleman, and an excellent car salesman. You should hire more men like him.

Bryan Funderburg

I had a wonderful experience at this dealership. I was helped by a young gentleman named Evan Greene and he was more than helpful and went out of his way to accommodate me. I would highly recommend this dealership.

Shermaine Diamond

I was treated like the queen I am!!! Thanks sooooo much !!

Hany Mehany

Great sales team, Anthony, Glenn, and Cooper (sales Mgr). All were very easy to deal with. This is my 2nd car to purchase from Dick Dyer

Eileen Kim

Andre Lewis was helpful and knowledgeable when I had issue with my new phone. See him for your needs. He will take good care of you if need help.

Andre Chishom

Ryan Smith is/was my advisor and he does an excellent job taking care of his clients!!!

Audrey Geoffroy

We live out of town, my daughter was up in Columbia and had vehicle issues. Boyce and the men in service, were wonderful in making sure the car was repaired quickly. Thank you!!

Julie Acosta

Great staff they’re helpful and caring.

Phyllis Wade

It was pleasure working with Jill Lara who made this purchase very easy. I will recommend my family and friends to Dick Dyer and Associates..

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