Reviews of Martin Nissan. (Car Dealer) in Chicago (Illinois).
Martin Nissan
5240 Golf Rd, Skokie, IL 60077, United States
Description
Information of Martin Nissan, Car dealer in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
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Reviews of Martin Nissan
Brittany Stokes
I was a bit hesitant about buying a new vehicle. I’ve got majority of my life either being driven around or riding the bus and train because I live in the city. As a mother with two kids I decided I needed my own car and we came to this dealership and Huxley Belazire helped me find the perfect car with everything that I wanted. This is my first car and my entire experience was wonderful. He helped me with pricing finding the different features of the car that I wanted and he made sure that I was comfortable with the car before I left. My husband finance two cars through Huxley and he knew my first car buying experience would a good one if Huxley help me and he was right! Everyone at this location was warm and welcoming! I felt like I won the lottery! 10 stars all around!!!
Steph Tobin
I’ve been to my fair share of car dealerships and this specific one has the friendliest staff and the best selection of inventory. Julia the manager was so helpful, got the appointment with mike the day of for me. Thanks to mike, Julia and Sergio, I was able to walk out that same day with a brand new car. Not feeling pushiness from any staff member but only professionalism and kindness. Thank you all so much!
Garner Hara
Alex & Rich are two of the nicest people you could ever meet. Service was done immediately, was in and out in less than an hour on a busy Saturday afternoon (some dealerships I've been @ for over 3-4 hours for the same service). I will always get my service done here from now on. Again, Rich in service and Alex in sales are two of the best car guys in Chicago. 10/10. A+++. If you go anywhere else you're making a mistake
Jonah Storr
Highly recommend! I was looking for a used car and visited 6 or 7 different dealerships and Martin Nissan stood out with the best customer service! They were super communicative and helpful and made my experience as easy as possible.
Rhiana Leavitt
I had a very good experience with buying my car. Everything from getting good service from Kacper, who sold me the car to the business manager Chris being sympathetic to my financial situation and telling me about making my payments on time and the benefits after the first 4-5 payments have been made. Everyone was always pleasant and welcoming. I'm glad I went back to Martin to buy my car.
Ari Driessen
We sold a vehicle to Martin Nissan, and worked with Mike M. The whole team was responsive, friendly and easy to do business with. Mike was a pleasure to work with, and worked hard to make for a smooth process and to get us a fair deal. I have no reservations in recommending Mike and Martin Nissan!
Thomas Curtis
My service was scheduled right away. It was performed as was expected. 2 issues beyond the regular fluid maintenance were identified and were corrected at no charge because they were factory defects. I used 3 coupons for the service Martin Nissan performed which helped lower the cost as well. No other Nissan dealer in the area offered the coupons I used. I was very pleasantly surprised.
Steve Wilde
Outstanding car dealer experience. Smooth sale of used car. Extremely professional staff. Dario was exceptional and made the negotiation and transaction seamless, simple, and fast. Dealership was spotless and conveniently located. Highly recommend.
Anthony Auriemma
Great experience working with Alex and Mike in the used car department. Able to work out details prior to our visit. In/out efficiently without any of the usual "funny business" you fear in visiting a dealership. Definitely the first place I will look for my next auto purchase.
ANIBAL
This is where I purchased my car a few years ago. For as long as I have my car I get free car washes whenever I want. Besides that, the staff is very helpful/professional but not in a pushy way as many car dealerships are. Salesman named Joe Kilich (probably misspelled last name. Sorry Joe) is the one who sold me my Nissan Altima. He made the entire process very easy. I'd recommend this place to anyone who's looking for either a new car or a quality used one. I love Martin Nissan! Anibal Gonzalez
Chris Dem
We went in curious to see a luxury vehicle on their lot and expected only to browse. We ended up riding out in our dream SUV! The sales & warranty team of Chris P. & Chris D were a pleasure to work with. Everyone was courteous, helpful and had good follow up.
Abdul Shittu
The service here was incredible. I met with Brian Ferguson and he was able to take care of me and was able to have me in the car I had my eye on. Walked me through everything, was very polite, and is willing to work with you. Appreciate the whole staff for making it a welcoming atmosphere and again, I appreciate the awesome service
Neil Burger
Third time I have bought a car from here. The experience is always pleasant and easy. This time I worked with Brian Ferguson, he was fantastic and knowledgeable. Highly recommend Martin Nissan.
Jack T.
2022-10-03: This was my first service visit to Martin (took the car there on 9/30). I needed to have the front drivers seat replaced (manufacturers defect - it happens) and a malfunction light checked out. Martin provided a loaner car and no cost (just return it with same amount of gas) and while driving back to Wisconsin, Richard my service advisor called me with the initial issues. Talk about fast. Three days later on 10/3 I had my car back. The seat was fixed and they couldn't replicate the malfunction light issue (hopefully that doesn't happen again). I got into my car and there was a complimentary bottle of water, and that was really appreciated as I was thirsty. I can't highly recommend Martin enough and other dealerships could learn a thing or two from them. This is how you treat your customers!
The folks at Martin are top notch. They had the exact model car with the color I was looking for. They kept me informed throughout the buying process which only took one day, yep one day. PLUS they delivered it and drove away the car I used for the trade and I'm in Wisconsin. How's that for service! Outstanding!
Maria Franks
Through the years we have leased multiple cars and also bought multiple cars with Dario Cardella. Dario’s experience makes this an easy process. We have always received excellent service at Martin Nissan. A couple of years ago, my son’s car had a problem that was extremely difficult to diagnose and correct, but Martin Nissan worked hard to make it right and corrected the problem. My son is still driving the car.
Jackie S
Mary and all the staff at Martin Nissan were professional and kind! The service that was performed was a routine oil change and tire rotation which exceeded my expectations. I also love the free inspection of my vehicle and was informed of all the necessary work my car needed. Thank you to everyone at Martin Nissan!
Cindi Papas
Michael Mazzuca went well and beyond with great customer service. I sold my Nissan to their dealership Martin Nissan, he matched the Carmax price but I went with him because he did everything possible to make the sale. He drove me 20 miles to my destination after I brought the car in for the sale. Carmax told me they would call me a cab. Really great service from getting me water when I was greeted at door to the end. I will definitely recommend this dealership to all
Liz Daly
Michael Mazzuca and Martin Nissan rock! They provided an AMAZING customer experience! I'm love the car I purchased, and the purchase price was so very fair. Thank you Michael, Alex and Martin Nissan!
Kamil Bobek
I had service completed last visit. I had everything run smoothly until I got an estimate to have additional services performed. The first estimate had was $350.38 which I approved. However, after few minutes I was notified by a staff that he had made an error and did not include total pricing on all of the estimated services required on my car. $541.32 was my new estimate which was higher than first do to error from a staff.
Charles Vogel
We were very pleased with our purchase experience at Martin Nissan of Skokie, IL. Tom Pazienza was our salesman. He was very knowledgeable and walked us through the sale of our 2023 Altima in a very professional manner. We highly recommend Tom and Martin Nissan to anyone looking to purchase a Nissan vehicle,
John
Martin Nissan purchased my 2013 Altima after finding it posted online. The price they offered and eventually paid was very good. However, the transaction was more tense than it should have been. My wife and I arrived with the car and the clear, unsigned title in hand. After the inspection they honored the price they offered over the phone and we should have been out the door fifteen minutes later. However, since there was "no one in the store to sign a check" that day their expectation was for me to leave the car, keys and the signed, transferred title and return several days later pick up the funds. Wait, what?
When I withheld the title and pushed for a check that day or alternatively that we should close the deal later, Alex carried on like he was the one being put out and being asked to do something really stupid and unreasonable. At this point his attitude became unpleasant and we were treaded like nuisances. Ultimately after waiting an hour for a check we left with one in hand. I'll never know where the signer eventually materialized from and at this stage it really doesn't matter. The bottom line is the all's well that ends well but I'm not sure I'd want to relive this experience.
stephanie thomas
Immediately upon arrival, I received a friendly greeting from Daniel. He explained what to expect with my service on the car. He was helpful with informing me of what would be needed for service in the future. He made everything less stressful for me.
Julie S. Nichols
Dario took the time I needed and really listened to my needs. He was extremely through with sharing all the features, showing me how to use them, and even setting my favorite radio station on my new car. Excellent experience, I’ll be back!
Dana Jacquart
Great experience. Mike M. got me, my mom and kids in and out with our purchase in a matter of a couple hours.
Excellent service and they have a nice selection of used vehicles.
michelle Majer
I am getting more comfortable dealing with Martin Nissan. They have a professional staff and state of the art facility. I like the lifetime oil changes. They have a small-town feel. They work hard to make you feel important. I bought at the wrong time due to supply issues. All in all, good people.
Charles Chong
Mike helped me sell my car and the whole process went a whole lot better than other dealers I visited prior hand. I got a good price and customer service was excellent.
Ryan Tang
Incredible sales experience. Tom was incredibly personable and NOT AT ALL PUSHY!! he made sure I was getting the right car for me. From sales to finance to management to the cashier it was a experience! Cannot highly recommend enough!!
SaRa D
Kacper our Sales person is the reason for the 5 out of 5 stars . Amazing guy ! No pressure , explained everything , stayed overtime to make sure we negotiate the right price . Whenever we had additional questions ensured fast reply . Overall great experience with him ! 100% recommend Kacper and for every person to speak and buy a car from him! Thank you Kacper !
Jungmin Hwang
Great dealer shop. Their service level is top-notch. Find Ashton if you need anything. He is the guy to solve your problems
Eric Wei
Highly recommend Martin Nissan dealership for purchasing vehicles, great experience working with Brian to get the car I want, he’s very professional in walking me through everything I need to know and patient enough to explain anything that got me confused! I appreciate the awesome experience that you provided me, thank you Martin Nissan!
Julene Schmeisser
Tom Pazienza and the Martin Nissan team were very helpful, efficient and responsive. We are very happy with the purchase of our used Ford Edge!
Joseph Oh
Thank you Huxley for making the whole sales process easy. From start to finish this was the best experience of buying a car. Definitely recommend Huxley Belizaire at Martin Nissan!
Kamil Prochazka
It was good. Flue into O'Hare at 12:30pm. Michael Mazzuca local sales man picked me up, got the deal done and I left Chicago with my new truck
Lovelyn Melody
recently traded my car here- highly recommend this place! everyone is very helpful. ashton howe helped me find the best car for me and my budget. he’s very knowledgeable, helpful and answers any questions or help you need with your new car! thank you ashton!!
Charles Vogel
We had an excellent experience with Tom Pazienza. Tom was knowledgeable and pleasant. He was great at following up. We would definitely recommend him.
Mark Donovan
I had an amazing experience with Huxley. He was extremely knowledgeable and had all the answers to my questions. Buying a car can sometimes be stressful but his professional manner and patience throughout the process made car shopping enjoyable!
Martha Montesinos
Had an absolutely easy and fast process despite being a first time buyer with Huxley. I appreciate his time explaining and figuring out the best option while staying in budget. I highly recommend him for future buys! Huxley even went beyond setting up an appointment for an oil change!
ZLATAN PASIC
I was very happy with my routine oil change visit today. Richard pointed out some things that needed attention on my truck and Chris, who sold it to me, hung out with me pretty much the whole time I waited. Great service!!!
mireille pare
I had an excellent experience with Michael Mazzuca at this location. I had bought a Nissan Rogue last year for my teenagers to commute to school...no longer needed 1 year later and got great value, attentive service. I highly recommend this dealer and in particular look for Michael he is a polite, knowledgeable and customer focused representative.
Dan Kreidler
Was able to put a deposit down on a new Versa, and it arrived as expected. Salesperson Tom Hoyland made the buying process comfortable ... am pleased with Martin's Nissan
Jordon Black
Michael Mazzuca went about and beyond to get me the best price when I was selling my car. With his expertise, the process was super quick. Thanks again Michael
Joe Auskalnis
Great experience! Awesome staff that was very knowledgeable and helpful! Pathfinder is great too!
Gloria Ruiz
I came in with the check engine light I got an appointment right away my car was ready in 2 days and I got a car rental with no problem. Great customer service all the way around
Roman Vyhovskyy
I didn’t plan to go to Martin Nissan, as it is a bit far from my house. But the day I’ve planned to visit some dealer in my area, plans changed and I had to drive my wife to Skokie. So, being in that area and google showing me Martin Nissan as closest dealership, made me go there. And I’m so glad it happened as that visit, and people I’ve worked with there, became some sort of measuring bar for me when I was visiting other places.
I was in the marked for a 3 row SUV for my family. Among car I’ve considered were Nissan Pathfinder, Toyota Highlander, Honda Pilot and Mazda CX-9. And I did drove every one of them. And only at Martin Nissan they were give me test cars with no additional questions and no hassle. And they did it 3 times (I wasn’t able to make my decision about the color and trim) including an extended test drive when I had a car for 2 days.
I worked with James Culpepper as my sales consultant. This guys is great. Absolutely not “pushy” as usual sales man would be. He didn’t just want to sell me the car and forget about my existence next day. He listened to me, and tried to always give me what I was looking for. And when I was saying that I need this car in this color and trim – he would get it to me, and upon my arrival to the dealership I was able to see the car parked and waiting for me already. Simple yes? But to my surprise not everyone did that in other dealerships. When it came to price negotiation – the process went smooth. He didn’t try to advertise how great the car is and he is already giving awesome discount that I wouldn’t be able to find anywhere else. No, sales crap at all. Conversation was reasonable and after several trips to his manager we’ve settled on the price, which was good enough that I was able to afford buying slightly more expensive car.
Special thanks to Sam – their financial manager. After we’ve agreed on the price and I’ve sign the papers it was already past 8 PM. But she was more than happy to assist with financing my new purchase, even though it was end of their day. Kind enough, she explained everything to me and showed all the options to choose from. For the person who was buying brand new car with financing for the first time it was really helpful. She did go over some additional thing I can buy, but was not pushy at all and didn’t try to make me buy those. I’ve told her that I’m looking for low monthly payments and she honored it.
I have to admit I was not prepared to leave the dealership with the new car that day as I was sure the process would take much longer (and it was already closer to end of the day when i walked in). I didn’t even bring down payment that day (had to return next day with cashier’s check which was fine as I was picking up my old car anyway). But everyone stayed longer, were supper polite and happy for my new purchase – 2017 Nissan Pathfinder Platinum in Minding Black edition. Thanks Jason and Sam for patience and professionalism.
Chris Hutchings
A great experience all around - the people at Martin were all helpful and friendly and made the car buying experience very positive. I would be happy to buy a car from Martin Nissan again!
David Perns
This is the third vehicle we have purchased from Martin Nissan. We go back to them because of the professionalism we encounter from sales, to finance. I highly recommend Martin Nissan
Marjorie Petersen
Tom P was wonderful. I decided to purchase my leased Leaf. He took me through the process so I had nothing to worry about.
Juliette Asmar
I came in for Oil change and they did great job . They also took care of a recall on the hood, that I didn’t even know about.
So , thank you very much 🙏🏻 …
Lorey Block
First of all when you walked into Martin Nissan you are greeted like family. We were met by our salesman Brian Ferguson. He asked what we were looking for. He went above and beyond to locate the perfect vehicle for us. This is the first dealership that I can say that they were more interested in the customer's needs then making a sale. The finance manager Chris Dranka made the financing process as easy as can be. Thanks to these 2 gentleman. Martin Nissan has a customer for life.
Yali
As soon as we got there we got greeted by Chris. We asked about the car we were looking for, he then grabbed the keys and took us to it right away. We talked about it a little and he worked with us until we felt comfortable enough to make a move. He was pleasant and funny with our kids as well. Also, kudos to Sergio from the finance department for making it a quick process. This is how a car purchase should be, no BS just customer satisfaction. Perfection From Martin Nissan!!
Laura Serrano
Jim Pigoni and Chris Palmer were phenomenal during my entire car buying experience! The Nissan Juke is my first car and I had tons of questions for them, but they were exceptionally knowledgeable and patient the entire time. I sincerely appreciate their extra mile customer service and the time they took to show me the car and explain the paperwork. I couldn’t have asked for a better experience and I would highly recommend Jim and Chris to any future customers!
Matt Salvino
Went to purchase an SUV on Saturday afternoon and could not say enough good things about how well they took care of me. Answered all my questions, didn't make me feel rushed, and worked with me on price. Highly recommend this place to anyone who is looking for a for a staff that listenens and work with you. They have a great selection vehicles and are priced well.
Special shout out to Tom who stayed late to make my purchase happen. Thank you Tom!
Gabriela Salgado
Kacper was honestly great to work with. He was welcoming, understanding, knowledgeable, and no pressure was ever given from him. He himself, i’ll give 5 stars too. The dealership was small, but has a great/friendly atmosphere. As someone who’s first time it was purchasing a car, I just wish my experience for financing per to say was better.
Jerry DeAngelis
Very helpful and fast. Great transaction would recommend anyone looking for a car to use Martin Nissan.
Robert van der Hooning
Mary was awesome. Got oil change special for 29.95 and complimentary tire rotation. Multipoint inspection revealed minor maintenance. Very helpful. Great value for money.
Cecelia Tobin
This is the fourth car I have purchased with the Martin Group. I could not have been treated better by the teams at Martin Nissan and Martin Chevy. Everyone was helpful, courteous and professional. I could tell that my happiness in the outcome of the buying process was a priority to everyone. A friend referred me to Martin over ten years ago. The Martin dealerships are 1.5 to 2 hours away from my home so it was a commitment to go there for my cars. I will be back for my next car and I will recommend the Martin Group to all of my friends and family who are looking for a new car. Oh and by the way I have lived my cars too - Maxima, Equinox, Rogue and Rogue!
Gigi Enriquez
I wouldn’t purchase a car at any other dealership! Thank you Kacper Joe & Alex for helping buy the Pathfinder! You are the best!
The Spare
I will never buy another Nissan. But I needed my transmission fixed. They fixed it at Nissan's expense. The staff I dealt with were wonderful!!! It felt like dealing with friends. Also, I GOT A LOANER CAR!!! All considered, this problem was fixed without any inconvenience to me.
yarivan alameer
Amazing service. And Tom P. Is a very knowledgeable man! He helped me with getting what I needed.
Oscar Varela
My fiance bought me a car from Martin Nissan here in skokie. The experience was wonderful, fast and easy. Chris, my new friend was absolutely phenomenal, great customer service, very easy to talk to, and went the extra mile for my fiance and I. Tom was also extremely great and very understanding. Overall the team here is extraordinary. I recommend you get your car here!! Very satisfied customer and I love my new vehicle!! Thank you!
Asma Khan
We had an amazing experience at Martin Nissan and definitely recommend their services to anyone on the hunt for a car in this crazy market. Kacper was our sales person—he was informative, professional, and helpful. He listened to all our questions/ concerns and provided honest answers and excellent service. We needed some help with the car post-purchase, he was very responsive and prompt. We couldn’t have had a better salesperson.
We also worked with a few other people there— Sergio, Alex, and some others we never got the names— everyone was super helpful and very kind. The entire team went above and beyond what we expected and we were very happy with the experience and we love our new car!!
Brittani Kotlar
Great experience at this dealership. Eddie the sales guy, the Gm and finance manager all amazing.I Purchase vehicles all the time and this was one of the best experiences. Will definitely keep eye out to purchase again from them and recommend to everyone.
Jason Block
My family and I came into Martin Nissan hoping to get a new car and we were told that we could be helped no matter what, but we were also very skeptical because we had just been turned down by another dealership that told us the same thing 5 minutes before we came into the dealership. As soon as we arrived we were greeted by Brian who was ver nice and welcoming. He sat us down at his desk, and we told him our situation, how much money we have with us, and what we were looking for. Brian was concerned with how we were treated at the other dealership and wanted to make sure we left happy. At this point the financial manager Chris over heard how we were treated at the other dealership and came over to get more information and told us he was going to make sure we left with something. Both Brian and Chris bent over backwards and did as they promised and got us in to a newer car than what we were driving. My family and I will definitely be repeat customers, because the people at this dealership look past your income and credit score and see their customers as people and that makes all the difference.
renee thurman
I went there today and had the pleasure of working with Eddie Jarod’s! He’s absolutely fabulous he worked his butt off he knew the assignment and didn’t waiver he made sure I got what I wanted. Ask for Eddie you won’t be disappointed ❤️❤️❤️
James Miller
Great deals and friendly service, if you need a new ride go to Martin Nissan and see Dario!
RONALD PHILPOT
They were friendly and professional, courteous always helpful throughout my whole car buying experience with test driving all the way to closing out on my pre-owned vehicle,I would highly recommend this dealership to anyone looking to buying a new or used car.
Maria Buttacavoli
I just purchased my brand new 2017 Rogue SL AWD w/ Platinum Reserve package and I couldn't be happier. Martin Nissan is the BEST dealership in the Chicagoland area. The staff there is helpful, honest and truly genuine. I had the pleasure of doing business with Jim, Chris, Joe & in finance, Samantha. I've been a customer of Nissan for a few years now and I can honestly say coming here made a usually dreadful process, an enjoyable and smooth experience! Thanks again Martin Nissan.
pavel fritscher
I bought a second car here and the employees were always very nice and helpful.
Melissa G.
Dario our car salesman and team were absolutely amazing. Passionate and patient. THANK YOU MARTIN NISSAN
Joe Syr
Mr Kacper Lesniak just wanted to write you a quick note to thank you for your honesty, dedication and for going above and beyond while buying my used car today . I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype I would definitely come back if I ever need to purchase or sale a vehicle
Elzbieta Aguilar
I always have a good experience doing any type of service. I was there recently for a manufacturer recall. I could have gone to a Nissan store near my house but I like Martin Nissan way better.
Gary was very attentive and was great with the follow up. Over all, the team is very customers service oriented at the service and in sales department. Dario is amazing in his follow up. When is time to upgrade, he is the person to work with.
Jeny Thomas Steive
I purchased a certified pre owned Nissan Rogue from Martin Nissan. I had a good experience purchasing the vehicle. Tyler was the sales consultant who worked with me. He was very patient and informative. He made the process stress free and pleasant. Tyler was also very thorough and knowledgeable. He was able to find me the right vehicle and give me a good deal on the vehicle. I am very happy with my experience at Martin Nissan.
Michael Bonner
Had a 2011 maxima from here. 2016 from another dealer. Came back here for my 2020 maxima because they always treated me above average when I could have been just another customer. Thanks for good service..
Lupita Martinez
Second time purchasing a car from Martin Nissan and working with Dario and I would definitely go back for any future purchases but I’m absolutely in love with my rogue!! Dario was very patient with us when we couldn’t decide on color and model. He answered all our questions in full detail and even demonstrated the cool features multiple times until I felt comfortable doing it on my own. Another gentleman we worked with was Chris in finances. Very friendly guy and he also did a great job in answering our questions regarding our old car and the whole process with our insurance. Lastly, service team, like always, left my car sparkling!
Overall, we are absolutely pleased with the service and especially our purchase. You can definitely tell everyone loves what they do, very friendly and welcoming staff. Nissan has definitely outdone themselves with the huge upgrades to their cars! Thank you Martin Nissan!
Joseph & Christina O'Connor
We had the best experience at Martin Nissan on Saturday, August 22nd. I called to make an appointment at 1pm and spoke with a very friendly and welcoming person named Julissa. She confirmed our appointment via text. Upon arrival, we were greeted by two Martin Nissan employees, one being Joe L. who walked us in and Julissa explained he would be our salesperson that day. Everyone was wearing masks and were practicing social distancing guidelines! Right away, Joe was so friendly and knowledgeable and answered all of our questions. Never once did we feel the awful pressure of buying a car from him that you get at so many other places. He let us look at a bunch and test drive anything we wanted until we found the perfect Rogue for us!
We also had such a good experience with Chris, the finance guy. He was so pleasant and friendly and very knowledgeable, too!
We love our new Nissan Rogue and we will be back for future car purchases!
Plus, you can’t beat the option for car washes and oil changes that they offer! Thank you Joe and Martin Nissan!!
cynthia frank
I was very impressed with the professionalism of my experience. My salesman, Brian was extremely helpful and courteous in all ways.He even followed up promptly with a phone call to make sure I didn't have any questions or problems. I'm thrilled with my new car and would easily recommend this dealership to anyone looking to buy or lease a Nissan.
Asad Zaidi
I had a very competitive offer from this dealership, they were respectful and i did negotiate up to the price I wanted and made the deal. I was happy and sold my car to them. Give them a try, one might get a good deal. Chris Palmer in sales and Joe Zich in management are excellent.
Rahul Kumar
It is an awesome dealership with good customer attention and concern. I financed Nissan Altima and Tam the sales guy is really cool and helpful person. As a first time buyer he helped me to process everything so smooth that i did not even felt any trouble while paperwork. Tam is really a nice guy with full attention to great service and customer benefits. I really recommend to visit this dealership and meet Tam (Thomas Pazienza) for car buying option.
Michelle Trowers
5 stars for Casper, Joe/Jeff and Chris for turning the Worst day of my life into the Best day ever. They are friendly, professional and very efficient. I came into Martin Nissan very stressed out because my car just died on me. They truly catered to my individual needs and I drove out in a new car. They put me at ease, explained everything and answered all my questions. I'm truly Grateful to all the men that worked closely with me today. I would definitely recommend anyone to come into the shop If they are in the market to shop for a car. Thanks again gentlemen for all you did today!
Cheryl Smith
From start to finish, I was impressed by the way the staff was warm and welcoming at Martin Nissan. Julie was my first point of contact, and she was awesome! She made sure that I had accommodations to the dealership, and Dario, who let me test drive the car when he arrived, was very knowledgeable about the sales and service of my new Nissan Versa.
I am very happy for purchasing it, and I highly recommend visiting Martin Nissan for your new and used car needs!
Diamond Genise
Brian was probably one of the best sales consultant I’ve ever met! Outstanding personality and great sense humor. He helped me get my very first car and made sure I was satisfied with it. He didn’t push me to buy a car like most sales consultant do, he informed me on things I needed to know and focused on the car that I wanted which I loved. Definitely would come back to Brian in the future.
Annie Belser Heffernan
Excellent customer service, thoughtful, and always professional. The service representative that assisted me ( I can't remember her name but she is the only female that works in this dept). She was able to get me an earlier appointment to complete my service maintenance and complete a recall notice, at the last minute which saved me time and money from taking a day off from work. Thank you!
Ken Sato
I had an emergency situation that needed immediate attention for my Nissan Maxima. Gary and his team were quick to squeeze my car into their tight schedule and helped me out. Their work was also very superb! I felt like I was driving a much nicer car home that day! Thank you so much!
Vanessa Sanchez
Eddie jarosz was a fantastic sales associate. Super understanding worked with us. Will definitely be recommending to family and friends. Initially went to Berman Nissan in chicago and our sales associate there was pushy and almost annoyed. So Eddie gave us a refreshing experience! Great guy all together! Very attentive.
Nadine Stadler
Tom was an absolute pleasure. He made the process of buying my new car a breeze! I will be letting friends and family know about Martin Nissan and how awesome he was.
John Tate
Kacper was exceptional. I never felt swindled by him or anyone else at Martin Nissan. Straight up with me from the start.
You don’t expect a trip to the dealership to enjoyable but Kacper made our entire process a breeze and I would happily do business with Martin Nissan again.
Kathleen Kaiser
Brian Ferguson is a phenomenal salesman! He was extremely helpful, and he patiently answered all of my questions. Brian made the sale of my Nissan Rogue Sport very easy! As a single woman, one can feel anxious about purchasing a new car. Brian made me feel comfortable and at ease. Please be sure to congratulate him on a sale well done! Thank you, Kathleen Kaiser
Sarah Landis
This was my first car purchase and I had a great experience. Chris and Tom worked together to make it quick and easy. I love my Nissan Leaf! And I'm glad I bought from a dealership that I'll be confident going back to for service.
Jessica Jones
I can't say enough good things about this dealership. It was worth the long drive. The salesman Kasper was a wonderful young man with a great demeanor for the position. Not high pressure, friendly, professional and caring. He even came on his day off to finish off our sale. He was someone i would send any friend or relative in to purchase a car from.
The owner or manager was very personable the the person in finance was very caring and thorough.
I have not gone to a dealership before with this kind of service.
You will feel like family.
Everyday Entertainment
My most recent experience at Martin Nissan was nothing short of amazing. The service and sales staff are always exceptional and answer any of my questions. I went for an oil change, and I paid less than I thought I would. They took my car in for service and finished the job in less time than I expected, and cleaned my car.
elma menkovic
We may have not bought a car but our salesman was awesome he worked with us to try to get us approved sadly we needed money down we didnt have but its ok he was awesome either way shoutout to martin nissan sales and shoutout to chris for being amazing and letting us test drive the 2022 sentra sr which we didnt like color but everything else was awesome . He was funny and serious and cool i might just buy a nissan in the near future . Anyone need refferals go see chris in sales hes so funny awesome and such a cool guy
Michael Szarfinski
I was in for a routine oil change & tire rotation. They advised me the brakes were due for replacement. Original brakes with 51000 miles so it did not surprise me. The job was done right and at a fair price. I need it done right the first time, if it is not I am loosing money. I travel about 35 miles one way for their service, it has to be good!
Shameka Rambert
My transmission went out and I went to several mechanic shops and other Nissan Dealers . Martin Nissan was the only dealership that actually help me. I ran out of warranty but were able to cover 100% of the cost bc it’s a very common problem for Nissan transmission to go out. All I paid was the sales tax. They provided me a rental and was very transparent throughout the whole repair process . They even gave a discount for my towing . Highly recommend and would be going back for every service I need !
Sherry Rugen
Daniel checked me in. He wrote down everything I needed him to check and take care of. He did a great job. I was driven to Nordstrom's while my car was fixed. The man who drove me has worked at Martin Nissan for 40 years. Very personable and I so appreciated his driving me to the mall. At the end, Victoria, as usual is a wonderful woman who is both very nice and efficient. The work performed was excellent! I have always been treated well at your dealership! Thank you for keeping my car safe!
Sean Wirtz
My wife and I have purchased many vehicles over the years, this being our first Nissan. We worked with Tyler on our purchase and his knowledge of the products and options, made the process one of the easiest we have had. He was able to find the Rogue that would fit all of our wants. He worked with the rest of the Martin Team and he had everything ready for us to sign when we made the 7 hour drive over to purchase the car. I can say that from the moment we pulled into the parking lot, the staff was nothing but friendly and welcoming. We love the Rogue that Tyler was able to match us up with, and with the outstanding service that we received from Tyler and everyone at Martin, we will highly recommend Martin Nissan and Tyler to our friends and family, and I will be looking to drive 7 hours again to come and get our next Nissan from Martin.
Jessica Hoff
Came in for a tire change, was able to drop off my car at the last minute, quick and easy and the text updates all day were immensely helpful. The emailed invoice was easy and informative. Overall the easiest car repair I have had to deal with.
Galen Mulvey
The staff at Martin Nissan were very kind. Julia Gertsman was my first impression of the dealership, and she was one of the most impressive people I have worked with. She scheduled me with Brian Ferguson who was very kind and helpful. He answered all of my questions. At the end, Chris Dranka really helped secure financing for my purchase. Even down to Danny in Service and the cashier, everyone was extremely helpful. It was the most comfortable I have felt at a dealership. While the product is awesome, the service is exceptional. Thank you all!
R-jhei Malvar
Staffs are great and easy to communicate with. So far I’m not getting any issue with my car.
Laura Swiler
This shopping experience was easy, quick and Martin Nissan kept my financial budget as their priority, finding me a safe, reliable car in my budget. I would recommend shopping at Martin Nissan to anyone who was a personal experience that is quick and honoring of the customers needs.
Mz Middleton
What a great experience. I came in today to see a older Chevrolet traverse and through the help of Chris Palmer(sales consultant), Malcohm Thurman(sales manager), and Julia(finance) I was able to drive away in a 2019 Nissan Kicks and even with less that perfect credit the team made it happen and showed me a great experience while addressing my wants and needs towards the purchase a new vehicle that was even greater than I came in to see. I highly recommend Martin Nissan.
Francisco Garcia
Had a great experience dealing with Martin Nissan when purchasing vehicle after countless headaches with other dealerships. I felt like I was treated with respect and felt valued throughout the process. They worked with me in order to get me to the monthly price I needed. Kacper was my rep throughout the process and he was very professional and understanding! In addition, shoutout goes to Julia, Malcolm, Sergio, and Joe for their help with the backend and paperwork once a deal had been agreed upon. I would highly recommend Martin Nissan to anybody looking to purchase a vehicle in the near future!
Hikari C
We had a pleasant time purchasing a car from Martin Nissan. The dealership was very clean and everyone there was courteous and professional. Thank you Sergio for helping us with the purchase. Chris Dranka, the finance person was also very informative and engaging. I would recommend this place highly.
TIffany Kane
Had a great experience, will go back when my lease is up again! Great job!
Tyler Myrick
EXCELLENT CUSTOMER SERVICE! Very friendly and always work well with their customers.
I had been in contact with Julissa and Julia prior to coming to the dealership and were both very informative and helpful! Upon coming to the dealership with my family, we were greeted promptly by Huxley who helped us look at vehicles, give us information and allowed us to test drive. We also spoke with Sales Manager Joe, who was able to get us off the lot in a brand new vehicle for the family! Thank you so much Martin Nissan team! You’re all wonderful!
Eric Paulus
Great overall experience at Martin Nissan. I worked with Saul, who was very friendly and helpful. He was also very prompt with email and phone communication. Others at the dealership were nice to work with as well. I received great customer service throughout the process and would recommend Martin Nissan to others. We recently had a negative experience with another local Nissan dealership, so we really appreciated being able to work with a great dealership like Martin Nissan for this transaction.
Shannon Jacobs
Eddie and Kacper were extremely helpful in the process of selling my car! Would definitely return.
Sharon Rosenstein
Maintenance noticed my battery was low and did not take a charge, the battery was replaced. Great service.
Rhonda McFadzean
Had a fantastic experience buying my vehicle from Martin Nissan. Chris is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Martin Nissan if you're in the market for a new or slightly used vehicle. Thank you !
Kara Keller
The experience I had at Martin Nissan was far from what I expected. I was greeted by Tom Hoyland when I arrived, and he invited me to have some food while I waited for him to pull up the one car I was interested in. As a young woman, this was my first car purchase and the first stop on my list of dealerships that day. The car was super clean (inside and out), which was reassuring because I arrived without scheduling an appointment. I did not buy the car that day, but by giving them a deposit, the car was marked as "sold" for an entire week while my third-party financing was completed. Through the whole process and delays, Tom worked with me and was patient. The next Saturday, I arrived ready to make the transaction. I had asked Tom a bunch of questions up until this point, and he had answers for me when I followed up. I test drove the car once more just to be sure. Tom is very considerate and even prepped me on the things I would be offered when I went to the finance manager. Jim was very helpful in working out the numbers! Overall, I don't think I would have gotten half of this experience at another major dealer. I had a great sense of peace in doing business with Martin Nissan. It just felt right.
Mary Harmening
Brought my car in for a new turn signal light. Didn't know they would do it right away, plus fit in my routine maintenance. Since it was an unplanned emergency visit, I had my 60-pound dog with me. Mary, who was registering me, said my dog was welcome to wait with me in the comfortable waiting room. While in there, everyone was so gracious in welcoming my dog and sharing dog stories, I didn't even realize the time going by. Before I knew it, Mary came and let me know my car was ready to go.
John Public
I had a great used car buying experience at Martin Nissan. From the moment I stepped into the facility, their staff offered me great service with no pressure. It was a relief. I met with Joe Loconsole and he took me through the whole process. He was very knowledgeable and patient. I'd recommend him to anyone thinking about buying a car! I had some special requests that had to be run by Martin's GM, Carl Bauer and he too was awesome! Carl was honest with me and gave me more attention than I would have ever expected for a used car purchase. Martin's after purchase service was excellent as well. They took care of a couple of issues I had with the car immediately and at a very fair price. All in all, I'd highly recommend Martin Nissan and steer you toward Joe and Carl. They'll make your experience a great one! I look forward to doing business with them again.
Christopher Chagoya
Tyler and Sergio were awesome! Got me into a car I thought I’d never be able to get. Highly suggest working with Tyler and the finance manager Sergio made the paperwork process very fast! Again couldn’t be happier with my purchase and the deal I got from these two!
Angie Santiago
Tom and Joe really listened to us and let us test drive multiple cars and let us test drive the car I ultimately got twice. Tom was very patient and answered all of my questions. Their kindness, understanding, patience and we’re completely transparent. Which was a big relief after having a bad experience at another dealership. I ended up with a car I love and a great experience.
Jill Rosalie Johnson
This dealership has been phenomenal. I recently went in to car shop after waking up to find my old car smashed outside my house by a supposed drunk driver. I needed a car immediately, but am on a budget and had quite a few concerns. JULISSA TABOADA and LUIS MARTINEZ were exceptional! They helped guide me through test driving, comparing budget, and even the credit check. I walked away with a great used car from an emergency situation, and they made it flawless! Thank you so much Nissan of Skokie, IL!
Rebecca Kell
We had scheduled a test drive at the Autobarn Nissan in Evanston, but no one there was masked, so we left. We took a chance that Martin Nissan would be able to help us without an appointment. They did help us and were very nice and understanding at our frustration. We left that day with a gorgeous new car that we love. Huxley Belizaire was great. He didn't pressure us, listened to every random thing we said (and my wife and I say many random things), and followed our lead on what we needed from him.
Martin Diaz
Tyler was great. He accommodated our schedule and gave us a world class experience. There was no smoke and mirrors or sales gimmicks. He figured out which car fit our needs and expectations and gave us a fair price.
Jasmine at the finance desk was wonderful. She was able to give us all of the information we needed in a quick and simple way. Love my new Altima from Malcohm and the team at Martin Nissan.
Daron Fine
I don't post reviews but I really wanted to. Had a great experience there. Was looking for a NV for the wife and they had one. Both my Salesman Tom Hoyland and the Sales Manager Joe Zich made an effort to get me a price on it I thought was fair. There were a couple cosmetic items with the truck and they took care of it really fast to put my mind at ease. Everyone is very friendly and not obnoxious like 99.99% of other new/used dealers. They were still helpful and friendly after the sale when I was having issues getting the plates registered in Wisconsin. I live about 2 hours away but will look them up when it's time to replace another vehicle. I'd highly recommend going to them...which I never thought I'd do for a dealer.
John Oliver
Tom was so exceptional. He worked so hard to give me the best experience possible and I really appreciate everything he did to help me find my new car. Thank you so much for being the best possible representative of Nissan I've ever seen.
Maria Oviguian
I highly recommend Martin Nissan. I just leased my third vehicle with Martin Nissan this month. The whole staff is nothing but professional and helps to make sure that the sales process is pleasant and stress free from start to finish. Brian Ferguson has been my sales representative each time, and he has been nothing but helpful throughout each experience. Not only is he very knowledgeable about the cars and features, he is also understanding to my needs and budget and makes the whole experience smooth and completely stress free. Once the sale is over, Brian goes above and beyond to make sure things are going well and to offer any help that may be needed. You won’t be disappointed by going with Martin Nissan.
Subashini Muthurajan
They were very polite, good in dealing with people and listening to our needs. That's the best part I liked. Although I didn't sell my car here,. I must say their appraisal was very good to sell the car here.
I would recommend this place to people.
Nanette Mayer
I had a very good experience at Martin Nissan. This was my first time buying a car at a dealership and the staff put me at ease very quickly. The salesman Jimmy was fantastic and very personable. Victor helped me with my financing and made sure I made the right decisions with my purchase. The free lifetime oil changes and car washes were a pleasant and welcome surprise. The showroom was clean and inviting also. I would refer anybody interested in a Nissan or any used car to check this dealership out. Thanks for the great deal and peace of mind.
Jennifer Mokos
I cannot say enough great things about Martin Nissan. After looking for a very long time for the perfect SUV, Joe Zich found the perfect match for me. It really was the best car buying experience ever! Joe knew how much I hated buying a car and totally changed my opinion of the whole process. His personalized attention, legwork to find me the right SUV, and all around just being an upfront honest person to work with, I am extremely happy with my SUV and even more impressed with Joe and Martin Nissan team. Thanks so much!
Dorothy Tomic
Martin Nissan is a top notch dealership!
I came in with my kids looking to buy a car already dreading the experience. This quickly changed as I was helped by an amazing team. I was given different car options based on what I shared I was looking for and never felt pushed to make a purchase. The knowledge this team has and patience is something you will not find anywhere else. I am beyond grateful for the support and help I received from Malcolm, Jerry, Chris, Todd and especially Tom! You will not be disappointed in the service you receive here or in your car purchase. You must come and see one of the above!
Thank you Martin Nissan!
Vladimir Zakutinsky
We had such a great experience at Martin Nissan that we would strongly suggest to our friends and family to stop by at this dealership. Everyone so friendly and courteous. Moreover, this facility is super clean and customer friendly. Further, we would like to express our special thank you to our Sales Consultant Kacper Lesniak who went more and beyond of our best expectations. Mr. Lesniak is super nice, professional and friendly gentleman who provided an excellent service to our family, and for that, we are greatly appreciated. Kira and Vladimir.
aubrey davis
Everyone I worked with at Martin Nissan, from purchasing my vehicle to having it maintenanced, was wonderful. They were extremely professional and thoughtful about even the small details. My salesman, Brian, helped me find the vehicle that was just right for my needs, and the maintenance department makes everything extremely fast and easy every time I go. I especially love the mobile updates and payment options and the free car washes! Definitely recommend Martin Nissan!
Nicole Garcia
My husband and I had a really nice experience leasing a 2017 rogue with Chris at Martin Nissan. He was very friendly and knowledgeable. I had been doing most of car searching online and this was the first dealership I actually went to. The whole experience was low pressure and relaxed. Chris did what he could to get us a price that was as realistic and reasonable as possible. Fred in finance was also great. I really appreciate the friendly service from everyone. They even let me take our old car through the car wash! I'm excited to be part of the Martin Nissan family now :)
Tom Moore
I travel almost 30 miles to purchase and service my cars at Martin Nissan. Todd Martin runs the best, first-class dealership I've ever been to. His team from sales manager Joe, to Frank in finance and Jim in sales are all outstanding!! I've recommended many friends and each and every one of them has received the same excellent experience that I have. Even going for service is a great experience from the free lifetime oil changes to the most comfortable waiting area.
Keep up the great work Todd!
Tom Moore
Tracy johnson
I was mostly impressed by the way they rolled out the red carpet,this location was clean and refreshing,the entire staff was friendly and eager to assist me with any questions I had for them. My salesman Tom and his manager Malcolm were exceptional,I found them to be extremely trustworthy, they were very knowledgeable of all of the Nissan vehicles and assisted me in finding the one that best suited my needs,and price range, they even programmed my Nissan Connect app for me. I also received FREE oil changes and free car washes for the duration of my loan. Nice incentives!!!
Thanks Tom and Malcolm for making my purchase soo pleasurable !!
Pedro Marrero
Found this place thru a mutual friend and was interested in purchasing a used car due to the fact my current one keeps giving me problems. The car i wanted was 22,900. I was gonna put down 3,500 and finance the rest. I was approved within minutes and was happy until I read the contract! My payment was 580$ for 72 months and that's without insurance!! Over 41k for a used car. Could they have came with a better deal, probably, did they, no. My credit is a lil over 660 so it might not be the best but unless you have 720 or better stay away or get hit with the same offer.
David Liss
Recently went to this dealership while car shopping with my wife. We were helped by Huxley Belizaire, who was extremely helpful and nice. He showed us the cars they had that fit our budget/needs. Not pushy, not awkward. Highly recommend.
Cesar Naja
I'll definitely be recommending Martin Nissan, professional, friendly staff, helpful every step of the way
Cheryl Bizzell
I already submitted a review but, because the service I received far surpassed any former experience at other dealerships, I'm willing to repeat: The service individual greeted me immediately, checked to be sure I had an extended warranty (which I'd forgotten about) to alleviate my concerns about potential cost of AC repair, and gave me a loaner car. The repair was relatively quick and when my car was brought around, I was astonished to see that my (formerly embarrassingly dirty) car was shiny clean in and out. If I ever buy a car again, I will definitely buy from Martin Nissan.
Tanya Martin
We recently bought a used car from Martin Nissan. Our sales rep Tom Pazienza was amazing! He was very knowledgeable and helpful with my many questions about the vehicle. He was also very patient as we took a test drive. Stopping/starting/switching drivers, and he just sat back and enjoyed the ride. I was pleased with how quickly we closed the deal. It was starting to blizzard outside (In April) so he got us on the road so we could get home safely. I have had my new car for a month and haven't had a single issue. I Love it! I would highly recommend Martin Nissan and they will be my first go to when I am looking for my next car. Thank you Tom and Martin Nissan.
Karen Monckton
My lease was up for renewal and I needed to either purchase my Nissan Pathfinder or to lease another car. I chose Martin Nissan because of their 5-star reputation, which they absolutely lived up to! I first spoke on the phone with Jackie, who was very friendly. She greeted me at the door and introduced me to Joe Loconsole the Sales Consultant that worked with me on getting a more-than-perfect car. I went to Martin Nissan on a fact-finding mission only with the intentions of what it would cost to purchase my car since I already had two competitive leasing offers at another dealership. Joe is one of the best Sales Consultants I've ever had to work within my past experiences of buying/leasing cars! He was professional, knowledgeable, friendly, and straight to the point! Joe gave me a list of options on what it would cost to purchase my car OR to lease a brand new beautiful Nissan Rogue, which I ended up test driving. I was so impressed with the top-notch treatment I received, the leasing agreement and everything about the Rogue that I ended up leasing it from Martin Nissan. I then met with Fred, also very friendly and thorough, to fill out the paperwork. All in all I had an outstanding experience with Martin Nissan. Plus, complimentary oil changes and car washes were the icing on the cake. I will highly recommend this dealership to anyone looking to purchase or lease a car.
Ben Metoyer
Guy DiLeo and Gary Dewig are the most superior gentleman on the planet. They keep me informed of my vehicle status and always deliver prompt and efficient service. I had the honor of meeting the owner of Martin Nissan (Todd Martin).....clearly these men have learned from his remarkable example.
Jason Smith
My wife Shirley and I bought a 2012 Honda Civic from Martin Nissan back in November that needed a front bumper and had heater issues. Chris Palmer, the finance department and the service department all went above and beyond to accommodate us. Thanks to Chris, the front bumper was replaced and we were given a loaner until the heater was repaired. We highly recommend Martin Nissan, and especially Chris Palmer for his professionalism.
Valerie Howlett
My appointment was kept on time. I was explained what I needed, what to expect, the cost, and the time my vehicle was to be done. My vehicle was completed 15 minutes early. I was notified in the lobby. I paid the cashier and picked up my washed vehicle and headed home. Great service as always exceptional Customer Service. This is not the first time at Martin Nissan and as usual I leave happy and content to continue being a customer.
Merkdog43
One of the easiest car buying experiences I’ve had from start to finish. We worked with Tom and had a blast working with him. He was very friendly and upfront with every part of buying process. Price was fair and no hidden costs. I’d recommend Martin Nissan for your next car purchase.
Tahir Haque
Every time I go to Martin Nissan to have service work done on my car it surpasses my expectations. I love the customer service I experience at Martin Nissan the employees there are very caring and helpful and they do everything they can to help me out with whatever needs I have. I really enjoy my time and experience at Martin Nissan. I have been going to Martin Nissan for 25 years I bought my first car at Martin Nissan so I don't see myself going anywhere else. Keep up the great service.
Jenny Hurd
My recent experience at Martin Nissan was pleasant and hassle free. Every employee I dealt with, was professional and polite. My car was well taken care of, and I got a great deal on some new tires.
Kui Millar
My friend took me to buy my first car two days ago and Huxley handled the process. He was patient and gave me different options to work with, he is very knowledgeable about the cars he's selling and gave objective advice on my choices. I felt heard and understood!! Huxley is a professional who works with you like a friend would!!
Abby Dizon
Great dealership! Very welcoming and gave honest tips and advice when looking for my first car. Process went smoothly and I enjoyed my experience!
La Joyce Morales
I brought my vehicle in to repair a water leak coming from my sun roof leaking onto my passenger seat. Martin Nissan Service Repair resolved my issue with top service. I am so happy I purchased my vehicle from Martin Nissan, Inc. Thank you.
L. Makeeta
Martin Nissan has the best customer service in town! After visiting the dealership a couple of times because of my indecisiveness, Saul was very patient and knowledgeable during each of my visits. Saul and Malcolm fought very hard to get me the best deal based on my budget. Thanks guys for your patience and persistence! I appreciate everything you guys did for me and I am satisfy with my purchase. I definitely will send anyone over that’s ready to buy a car.
Mike Kasprzak
My experience with Martin Nissan was excellent. My salesman Joe L was courteous, knowledgable and a straight shooter. He was very helpful at pointing me toward a vehicle that worked best for my situation. Fred K in finance went the extra mile on the financing and really worked at getting me the best deal. These 2 guys made the experience of buying a new car from Martin Nissan seamless and pleasurable. I highly recommend seeing Joe , Fred and the Martin Nissan team for your next vehicle purchase.
Jen C
We just bought a new Rogue at Martin Nissan, after visiting another Nissan dealership on the north side of Chicago. We immediate liked Martin more, and the whole process was as smooth as buying a car can be. Joe was great, he explained everything fully, and was able to work within our budget to get the car we really wanted. They go above and beyond to form a relationship, and I look forward to continuing it with them.
Ava Richter
I originally leased my vehicle with Nissan 3 years ago with Joe and had an overwhelmingly positive experience. I had explored many different dealerships in the are, however, this one showed me the most respect. The employees have always been kind and respectful towards me, ensuring I get the best service possible.
Tom assisted me with purchasing my leased vehicle and provided comprehensive information about all my options. He encouraged me to consider my options and explore other products before coming to a conclusion. He also ensured that the process went as quickly as possible, filling moments of waiting with an enjoyable conversation that did not feel forced.
I then worked with Samantha to finalize all documents, which she was able to do very quickly while providing all information.
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I dread the dealership buying process. I've owned lots of cars and been through all the typical BS that seems to be an expected part of buying a car.
I was pleasantly surprised when I made a purchase from Martin Nissan in March (2021). At the time of purchase I had not yet rec'd my Covid-19 vaccination and being high risk, did not want to be in inside a dealership or sitting in a small finance office for extended periods of time.
Fortunately, Martin made it easy. They delivered my new (9 miles!) fully detailed car to my home, brought all the sales and finance paperwork to me and was willing to do a Zoom call if there were questions or documents needed explanation.
My salesperson Kacper went above and beyond to make the transaction easy, painless and willing accommodated my health concerns. I never thought I would have a positive new car purchasing experience, but Martin & Kacper delivered. I'm a fan!
Natalie
I recommend people going Martin Nissan because they treat you like family. The staff there are very attentive to their customers, and make sure that you are attended, and well taken care of. My sales representative was Daniel. He's great! always made sure that he answered all of my questions, and made sure that my children, and I are comfortable. He made sure that, at the end of my visit my goal was to drive off with a vehicle that was going toast me years, and not a few months. I give this in overall 5 thumbs up!
Michelle Senior
I had purchased my car from Martin Nissan in 2014. I was having problems with my car a few weeks ago. They gave me an appointment right away.
Everyone was so nice there. They kept me informed what was wrong with my car and fixed it in a timely manner. I would definitely recommend Martin Nissan for purchasing and have repairs done there too. They are a 5 star dealership.
A Satisfied Customer.......
Michelle Senior
Phuwanai Phattankul
Great prices compared to other dealerships. Great staffs especially the GM of Martin Nissan and Dwayne Campbell who was taking care of us! Dwayne was so nice and service minded. I like when he did not pressure us to purchase additional packages that we didn't want but provided necessary information and comments for our own decision making. The free lifetime car wash and free lifetime oil changes is another thing awesome that you will get from this place. If you are looking for a car, check it out at Martin Nissan!
Benjamin Ivory
Tom Pazienza is a no-BS sales representative. He listened to us, figured out our needs and showed us available options without trying to get us into a brand new car. Highly recommend Tom and Martin Nissan.
James Peterson
Huxley was great!!! Very happy that he was my salesman. I've been to other dealerships and never have been treated this good. Thank you Huxley for all your help. When its time for a new car, I will definitely be coming back to martin nissan and asking for Huxley.
Neptali Nava
Just bought a car here today. Amazing customer service! Huxley was a dream to work with! Definitely recommend Huxley at Martin Nissan. Very kind, easy going, Respectful, and fun! Every employee we encountered was great, they are like a family. If it’s a new or used car you need, stop in and ask for Huxley!
Michelle Steil
I found Martin Nissan through a Google search, and when I walked through the doors and was greeted warmly and sincerely by salesman Daniel (Danny) Alonso, I knew that I was in a place where integrity matters. Danny handled my needs and concerns with careful attention and consideration. I have not owned a car in nearly ten years, so this purchase was a difficult decision for me, and I was not pressured in the least. Danny worked diligently with the finance team to provide for me the best possible solution. This is the first time that I purchased a car from a dealership, and the entire experience from when I walked in the door until I drove away in my "new" car, was enjoyable! Every member of the staff is extremely professional and friendly. Few dealerships can boast that kind of professionalism. I am confident that moving forward, Martin Nissan will stand behind its reputation and address any concerns that may arise.
Jasmie Wilson
Chris was our salesman and he was awesome ! We had our Nissan rogue for almost 2 months and we love our vehicle . Chris called us the next morning to make sure we made it home safely and then called again 2 weeks later to make sure i am enjoying my new truck. Our son was all over the place when we did our financing and he watched him so that my fiance and I could do our paperwork . I didn't feel pressured into anything. Overall good customer service as a team . Thank you!
dcodybrekke
Martin Nissan is a very well run dealership. My salesperson, Dario, is very professional and knowledgeable. I bought a used car for my daughter and Dario got me a great deal on a lightly used Sentra. He spent tons of time helping her to understand the car’s features and set up her music and phone. He’s also just a really nice person. I highly recommend this dealership and Dario.
Greg Poulos
I worked with 3 different Nissan dealerships in the area during the process of buying a new car, and Martin Nissan was by far the most pleasant and professional, and I was happy I could buy a car from them.
Dan and Malcolm were incredible to work with. Dan went out of his way to find the exact car that I wanted. They both were very patient and accommodating throughout the negotiations and I ended up with a deal that I'm extraordinarily happy with (and I hope they are too).
Then Samantha in financing also went out of her way to help the deal finish smoothly, and I couldn't be more appreciative.
If you're looking for a car, I highly recommend working with Martin Nissan, and more specifically, Dan, Malcolm and Samantha.
TASHA DIXON
I originally was in touch with Julissa in reference to a car I was interested in. I must add I reside in Atlanta, Ga and had been searching for this car for 2 months. My wife and I flew up to see the car, at this time we were introduced to Sergio he was very polite and informative from start to finish. He worked with the GM Joe Rich to get me approved and Jasmin to help seal the deal. I’m very pleased with the service I received from Martin’s Nissan in Skokie, IL.
Adriana Milano
Everyone at this dealer was so friendly and helpful. Our salesman Jim Echols was very informative on all models, and was never pushy. He made us feel like old friends, and that made us comfortable with the sale. The manager Joe was great too, very understanding and helpful. Great experience, and we got a great deal! ...and we are so happy with our new Pathfinder! Thank you for making this so easy...we are definitely keeping Nissan in mind when we need a car for our daughter soon.
Allison Kappes
This was an amazing experience. Dario was my salesman and he was very low-pressure. Very knowledgeable and incredible nice. He made my husband and I feel comfortable throughout the whole process and answered any questions we had. Victor - the finance manager is absolutely amazing. He got us a great deal on my Murano and I absolutely LOVE the car and the price! It was such a long day for everyone,Victor was on his own and busy and still managed to take time to overlook my personal paperwork and save me some money. Very nice staff all around. Even the first person I even spoke to on the phone, Noelle, was professional and had a great attitude.
Karla Lindell
My Mom has been driving the same car for nearly 20 years. I have always been concerned for her safety as the car had terrible blind spots and drove very low to the ground. Yesterday I convinced her to "look" at new cars. We OF COURSE went to Martin Nissan, as I have purchased 2 of my cars from them. My favorite salesman, Joe helped us out. My Mom and I were immediately drawn to the Nissan Kicks. The small crossover was perfect for her daily commute and super cute! We loved the size and safety features. Lease pricing was affordable and the entire process was super enjoyable. She is so happy with her NEW CAR! Thanks again Martin Nissan!
aneesha webster
I went to Martin Nissan to have the AC in my Infiniti Truck repaired and the Service Manager Guy DiLeo was great! the pricing was affordable and the service was quick and efficient. Thank you so much to the Service Team at Martin Nissan for such a painless experience.
Allen Faber
I received excellent care by the whole staff. My salesman Joe Loconsole was excellent. He showed me a bunch of different vehicles, listened to what I was looking for, and made it happen. He explained everything to me thoroughly and took all the time I needed to make a final decision on the right vehicle. There's a reason I have bought three cars from Martin Nissan and will continue to tell my friends where to go when they need a new car!
Gloria Ruiz
My car was Having trouble picking up speed and it was buckling while driving on the expressway. It was a Terrifying experience. When I called Monday morning. I spoke to Mary. In the service department. She is very helpful. And very knowledgeable. She gave me a piece of mind. She scheduled my appointment and my car was in the following day and out the 2 day. With a new transmission all under my warranty Mr Gary was very reliable and respectful on answering my questions. And kept me up with any updates. He also recommended an oil change. That was due. And I also got that done too. . Thank you Mary for your wonderful customer service and thank you, Mr Gary for Returning my calls taking charge of the problem. And making me feel at ease. I love Nissan. Your customer service at Martin Nissan has been exceptional. My son-in-law and my grandson. All have brought are cars from Martin Nissan because of the wonderful service.
Thank you everyone
Lee Levin
First impressions can be powerful but with each meeting that impression, solidified by Chris Palmer, the sales person who worked with me, confirmed my thoughts that Martin Nissan had cultivated with its staff the meaning of true and genuine service to everyone who walked through its doors. Chris along with Joe Zich made the experience of purchasing a new car enjoyable again and I look forward to many years of great service with Martin Nissan.
Maggie Cook
My husband and I recently purchased a vehicle from Tom Pazienza at Martin Nissan. He is a professional, friendly guy who is very knowledgeable about cars. He did a great job answering all of our many questions and listening to us when we told him what we wanted and what was important to us. Tom did not try to talk us into anything that we were not interested in and he was intent on making sure we were comfortable and happy with the purchase. Overall, it was a pleasant experience and we are very happy with Martin Nissan and that we chose to make our purchase through Tom.
Lisa Rodriguez
My experience with the dealer Martin Nissan was a wonderful one. My sales representative was Dan. Dan greeted me and my son with big smile a very happy camper. Dan worked with me till the end. Dan is a person that does not give up easily he will go the distance to get the car you want . He did it for me and he got me what I wanted 2017 pear white Nissan maxima. It took a little while to do the process, but patience and faith is everything. Therefore, I would highly recommend Dan to anyone that would like to buy a Nissan.
Dan your the greatest! G b y
Lisa & Eddie
Elaine Aguilera
Brian & his team at Martin Nissan made me feel very comfortable & confident in my vehicle purchase. Service is professional & friendly and also personal (you feel like you know them). I highly recommend this dealership.
Marzena Owca
I can say that this dealership is the best in Chigoland area hands down. I had the pleasure of working with Dwayne. He was very professional but most importantly very honest. He explained every step of the purchase to me. The sales manager, Joe was very informative. I am very happy with my new car. This is third car that I have purchased from this dealership. They really make the whole car buying experience pleasant!
Jerry Lis
Great and friendly service when you buying and bring to service
300% satisfied
When we need help after purchasing-
They still very good and helpful to resolve our problem, car staying overnight we use rental brand new fully loaded car
Thank you so much for everything!!!!
Jacob Palomares
Kacper Lesniak was very accommodating and is a down to earth salesman. He takes the time to hear what you say and does his best to give you necessary information. Also very flexible. I highly recommend Kacper. Thank you and Martin Nissan is lucky to have such a great salesman
Bob Cahall
Tremendous customer service. Tom P was outstanding to work with. He helped me get the deal done without any financing and I got a great deal on a 2015 Rogue Select. I could not be any happier. Professional and very casual in their approach, Martin Nissan is my kind of dealership. Great job!
Geraldine Mailender
Martin Nissan is a “sweet” family owned and operated dealership. Others in the North Chicago Suburbs pale in comparison for organization, cleanliness and courtesy.
Bob Ferguson is a “stellar” Nissan Sales Consultant. A quick study, he honestly and enthusiastically guides the way through the car selection process. You will be satisfied with your choice. It’s an investment. Jasmin Rivera Is a “savvy” Finance Manager so there will be no buyers remorse. Only satisfaction now and later.
Mikayla Soriano
I came here to get some ideas on a new car and worked primarily with Dwayne and Joe Z. Both were very friendly and helpful to help me find a car I would like. They sat down and asked what I was looking for in a car, showed me what fit those ideals, and helped work with my budget. To be honest, I usually feel that car dealerships can be very intimidating and overwhelming, but everyone- from the sales floor, to finance, to service- explained everything clearly, gave us time to make decisions, and were beyond friendly.
Overall, I'm very happy with my 2018 Nissan Rogue and I'm glad I found Martin Nissan!
mia
I bought a Juke last week and I love it! I walked into this dealership a few days prior wanting to test drive the vehicle and returned within days to purchase it. I was not only sold on the free oil changes and car washes, the lovely waiting area for customers and the clean facility, but I was impressed with and grateful for the service I received. Tom Pazienza greeted me immediately upon arrival and was friendly and personable. I felt like I was talking to an old friend instead of a car salesman. He exceeded all of my expectations and made this experience very positive for me. Tom walked me through all the steps of buying a car and was patient and honest. The financial portion was a bit overwhelming, but Victor was so helpful and accommodating. He took the time to explain everything to me and made sure I was comfortable before moving forward. I would recommend this dealership to anyone and truly appreciate the service I received and the people I met. I look forward to a continued positive relationship with Martin Nissan.
Ayana Herron
Coming to Martin Nissan was the best decision! I had an amazing experience from the moment I walked through the door, to driving away in my gorgeous new 2018 Altima. Malcohm, Jim, and Samantha each made the various aspects of buying my vehicle an entirely more pleasant experience than I was expecting. They were all so personable and accommodating, and worked very hard on my behalf. My daughter and I loved the customer appreciation lunch they provided. I look forward to many regular visits to this wonderful dealership, as they have free customer car washes and oil changes. If you’re ready to purchase a new, or high quality used car, Martin Nissan is where you need to go!
Sergio Caballero
Hi there, I'm one of those guys that checks review but never wrote one. But after the experience I received in Martin Nissan I felt I have to do one in order to reward the skills and professionalism of Sales guy Mr Huxley Belizaire. In the past 10 years I have gone through several car buying experiences (6 together wife and mines).
Nothing compares to the one I just had at Martin. It feels so good when you don't have to meet store and financial manager while you trying to get the car you want. It was priceless, on top of that no pressure what so ever. Huxley was able to wrap the deal from beginning to end. He was respectful, polite, very knowledgeable about all Nissan product, PROFESSIONAL and HUMBLE (never seen this in a car sales guy). I definitely highly recommend to buy your next car at Martin Nissan.
Jimmie Johnson
Sergio has great customer service & very respectful ! Julia the young who got me the appointment was helpful as well . Alex the manger who we appreciate as well close the deal with us at extremely great price !!!! Over all the Martin Nissan has great customer service and I will come back again ! SERGIO YOUR THE BEST 💯💯 …
Jose Nunez
I just purchased a 2020 Nissan Pathfinder over the weekend! Best car buying experience by far, everyone was honest and thorough. Also can't forget about the lifetime oil changes and tire rotation package they offer, it only added about 5 bucks to my monthly payment! Once again thank you Jasmin Rivera, Kacper Lesniak and the rest of the Martin Nissan Team!
Andrea Talamantes
My husband and I have been buying our vehicles from Martin Nissan since 2007 when he bought me my Nissan Versa and since then it's been a wonderful experience.
Joe Zich and Dario always come through to make it a seamless transaction.
James Townsend
Eddie did an excellent job was very fast and efficient appreciated his work was satisfied with the first car he showed me Also A Great Thanks To Malcolm Who Got The Ball Rolling the team in all was great
Thanks Alot
James Townsend
Orna Greenman
This is my 3rd auto purchase at this dealership. I have been to other Nissan dealers but I feel this dealership has a nice vibe. We worked with Jim in the sales deparment and really had a nice experience dealing with him. He is professional, knowledgeable but laid back. The manager and the business manager were also great to work with and seemed to be very fair. We will definitely come back again to shop for our next car.
It is also worth mentioning that the service department is very good. They never suggest unnecessary work and usually resolve any problems quickly. The employees are very courteous and address any issues I may have. The service deptartment has always been the reason I return to this particular dealership.
Veronika Yankov
Martin Nissan is the place to go if you need a new or an used car. I love Nissan and have been a loyal Nissan customer for years, however what makes this place stand out compared to any other car dealership is the exceptional customer service they provide.
I was helped by two of their sales managers- Joe Loconsole and Brian Ferguson. They both took the time to listen and guide me on my journey from deciding what I want to answering all questions and addressing all concerns I had (and no lies, I am a very complicated customer). As soon as I made a selection I was introduced to Chris Dranka. He went above and beyond and didn’t give up until I was set with the car and services I wantEd for the pice I can afford. I’m so thankful to have the three of them assisting me with my purchase. For all I know until they are there I’m staying loyal to this dealership. I have recommended them to my friends and family and when it is time for my next Nissan.... oh well the guys will have to deal with me again!
Julia Cherr
We just bought our second vehicle from Martin Nissan. Roza showed us the exact vehicles that we wanted, treated us with care and stayed with us till the end. Mr. Thurman did a phenomenal job, worked with us to fit our budget and within minutes we have reached an agreement. Samantha is always on top of everything. The whole process was quick and flawless. I would recommend everyone to stop by! They have amazing deals and promotions, plus free car wash and oil change!
Julie Portnoy
Had a great experience at Martin Nissan. Worked with Dario who was very knowledgeable, listened to what I wanted and made it happen. It was one of the most low stress car purchasing experiences I have ever had. Everyone in the dealership was friendly and nice. Financing was a breeze and the free car washes and oil changes a great bonus!
caring San
UPDATE ON REVIEW1(03-25-2021)
Manager Joe responded to the issues i have faced and helped with deducting the extra costs on the final quote document, that was initially charged on the name of Service maintenance (extended warranty).
thanks for considering the review.. appreciate it.
REVIEW1(03-06-2021)
BE AWARE BEFORE YOU MAKE A PURCHASE
IMPORTANT REVIEW!!
I bought a car here last week, did multiple test drives and quote checks on 2 to 4 nissan rouge sport available at this dealership. The sales person gave me a good deal and we finalized the quote
But when it came to signing the e-documents(CAREFUL) , they have added couple of EXTRA THOUSAND DOLLARS on the final e-quote, in the name of service maintenance(not mentioned by sales person) and reduced the quoted rebate amount in final itemization document.
since it was a e-document I was shown the signature screen and that person pasted my signature at all other areas, hence I did not get a chance to review each document
(DO NOT ALLOW THEM TO PASTE SIGNITURE IN MULTIPLE DOCUMENTS)
Once I received the e-doucment , I went through all the changes and sent them an email to dispute about the price differences and there was not response. It was awful
I Hope nissan takes this into consideration as to how this dealer broke customer trust even after finalizing the quote
Joshua manard
Martin Nissan has been truly helpful during the car buying experience! Chris Palmer was dry knowledgeable about the product(s) they had to offer and found a vehicle that would tailor to my needs. I would highly recommend Martin Nissan for any new Nissan or any of the other pre owned vehicles in their inventory. You will not be disappointed.
Maria Glukhova
We would like to thank everyone who worked with us towards purchasing our third car through Martin Nissan. Special thanks to Chris Palmer and Joe Zick for being not only extremely professional and friendly, but also very patient and helpful while “dealing” with us:) Paperwork process with Samantha was quick, smooth and enjoyable. All of them were able to answer all questions we had and helped with making a right decision:)
I would definitely recommend this dealership when it comes not only to buying/leasing a car, but also if you need to get it serviced. The moment you walked in - you feel appreciated and welcomed!
Veronika T
I just purchased my Murano from Martin Nissan this week. I was very pleased with my sales man James Culpepper. He was very trustworthy, professional and courteous (you don't see it in other dealerships). I didn't feel pressured to buy or to come to a quick decision what so ever. James was very patient and kind.
I was also pleased with their financed person, he took care of all the documents in just 15 min. After my purchase Joe kindly explained me everything about the car which was very nice. Lastly I was amazed how the entire team worked in harmony, everybody knew what to do which made the entire transaction smooth and quick.
I will definitely recommend MN to all my clients and friends.
Thank you Martin Nissan for making this memorable purchase
Steve Dascenzo
My first experience has been a great experience at Martin Nissan. I first contacted Julia, who was the internet sales manager who was very informative over the phone. When I arrived, she set me up with Dario. My situation to get into a new vehicle provided a little bit of a challenge, but Dario was able to use his knowledge and experience to work it out so that I left with a great car. I then met with Samantha, who was very pleasant and helped me with the final financial paperwork. It's a great dealership and the additional benefit of free car washes and oil changes will be appreciated in the years to come! If your looking for a new or used car or SUV, I highly recommend seeing Dario at Martin Nissan!!
Class Buddy
I went looking for a car I'd found online, and unlike other dealerships, Martin Nissan had the car and gave me the online price. Chris was very friendly and professional. He also anticipated possible questions I might have and explained and offered copies of the information about the car I wanted. He also arranged for a service visit to address the question I had. Everyone on site was very helpful and wanted to make sure I was treated honestly and professionally. I wish I had discovered Martin Nissan much earlier to avoid the disappointing experience elsewhere.
Janez Winston
The people at Martin Nissan were very friendly, helpful, and understanding. Especially Dario. I found a vehicle online and when I came in to test drive it, he helped me get approved for it. Not only that, he made the entire process easy and made sure I was able to drive home in it the same day. He was very knowledgeable and helpful throughout the entire process.
Kristin Lynne Lynch
Staff was very friendly and helped me find the perfect car!
Tony G
Tom is a great guy that will give you all the facts. He goes through all of your options and makes sure to answer whatever questions you have. He's been doing this a long time and the experience and professionalism shines through. We were able to get the exact vehicle we were looking for at the best price. Very happy! Thanks for your help Tom!
David Luis
Great experience! From the moment I was greeted by Julia. it was an easy process, Brian is the guy you want when it comes to buying a car. Very straight forward friendly. Already talked some family members into reaching out to him. Finally Fred and Samantha where awesome! It’s hard to find a dealership that still cares about customer service. Will definitely come back..
Harris Perlman
Just bought new Pathfinder Platinum. Daniel Alonso found the one that I wanted and worked with me on every aspect. He was wonderful to deal with and even though other dealerships were trying to recruit me, Daniel made it very appealing for me to continue to work with Martin Nissan. I expect that I will continue to buy more cars from them after this very pleasant experience.
Thanks for all the help. Love the car.
S. Riz
Excellent experience. I am looking for a used rogue and from the moment I called to ensure that the vehicle I am interested in was still available, the customer service was outstanding. I spoke to Noelle, who was extremely helpful, professional and friendly. As soon as I walked into the dealership, I was greeted and offered a beverage. Noelle is not in sales so she handed me over to Felix, who is also incredibly professional, friendly and knowledgeable. He listened to me and worked with me on the price, and answered all of my questions in a patient manner. Overall, it was a very pleasant experience and I HIGHLY recommend this dealership, especially Felix.
Valenz
As a first time car owner and buyer, the idea of going to a dealership is a little uneasy. I was nervous going in, but talking to Jackie in the beginning made me feel welcome and that I was going to be in good hands with Tom. Tom is great guy to work with and really wanted to make sure I was happy with my decision. Really happy with my Nissan Versa and I would definitely recommend Martin Nissan.
Y B
I urge everybody looking for a new vehicle to check out this dealership; decent inventory, great customer service, and a very friendly staff and management. When I was there, it felt like they truly want to help me out (and of course make money), but not like the other dealers where it was obvious all they cared about is to get their hands on my money.
Personally, I was helped out by Saul, such a great guy! If you're there, ask for him.
Antionette
Outstanding Service
After trying several different dealerships and experiencing bad customer service and pressure to buy a vehicle. I came to Martin dealership my salesman was great and his primary concern was what I wanted. They very patient with me when I was trying to make my decision. Finally a dealership that listens and caters to what the customer want.
Angela Williams
Martin Nissan has friendly staff and a clean, comfortable waiting area. There’s always refreshing lemon-cucumber water, fresh fruits and yummy snacks available while you wait. And of course I can’t forget to mention the Keurig machine with both coffee and tea options.
I get my oil changes and Nissan maintenance service completed there, I may pay dealership prices but I feel confident that the service is top notch. They have always been able to accommodate my schedule and provide a loaner car if needed. It’s a good service dealership and I would recommend giving them a chance.
Miguel Cortes
Martin Nissan has an amazing staff and a great selection of both new and used cars. The salesperson, Felix Nieves, was an amazing, well voiced and knowledgable salesperson. The financing department did a great job making sure I understood the process and made it very easy for me. Also the little things matter, the porters did a wonderful job getting my car ready with plates and switching all my belongings to my new car. I will not only be recommending people to this dealer, but I will also buy more vehicles in the future.
Justin Dietzel
My husband and I spent the past 5 hours at this location buying our first married new car. The experience was incredible from start to finish. Darwin, Fred, Malcom, and Julissa we are all fantastic to work with and we would highly recommend working with every single one of them. We also were able to meet the General Manager, Service Manager, and other employees along our journey to purchasing a new car. If you are looking, this is definitely a good place to start.
Joanna White
Great experience! Brian Ferguson is the salesman you want when it comes to buying a car. Very genuine and honest. We went in there with a very strict budget and he went out of his way to help me and my husband. Fred and Joseph in finance were committed to help us any way the could and did! It’s hard to find a dealership that still cares about customer service, but I am very happy we found this one.
colette gentile
I had a recall and needed a estimate in my visor. The Nissan reps gave me a very nice rental car that my kids loved for a day and communicated well when the car was completed.
Chuks Williams
Martins Nissan are excellent right from the day I walked in,I was treated as a king.
Dario one of the sales consultants really facilitated the process of getting a good car and within a jiffy all papers work were signed and I was good to go with my car. I recommend Martins Nissan to people out there looking for how they will get a car. Dario ,you are professional sales consultant.
Paul Ozaki
Always a pleasure to make a car purchase from Martin Nissan. I have always found them to be very honest and professional to deal with. Purchasing a new Nissan Rogue with Tom Pazienza was extra special. Tom is very personable and a pleasure to work with. He makes you feel comfortable, is great listener, is very thorough, honest and possesses great product knowledge. He's exceptional at explaining detailed technical information in an organized and understandable way. Like the other salespeople at Martin he doesn't use the high pressure selling tactics or game playing. If you want to purchase a car from a person who has high integrity, is honest and a also has a good sense of humor, definitely seek out Tom. Made my new car buying experience the most enjoyable ever and in less time than ever before, plus got a very good deal on the Rogue I wanted. Salesman Tom Hoyland is also excellent. If it wasn't for him telling me about the Rogue even though he was on his way out the door, I would have never even been interested in it in the first place. Great dealership and staff also. I'll return and recommend to my friends and relatives as always.
Dr. Sean Duffy
I have been searching for a 3rd Row SUV for a couple weeks now I have been to 6 dealerships in the last week just trying to find a car and a salesman that didn't feel like I was purchasing snake oil. Well I am proud to say I found it with Joe and Martin Nissan. The paperwork was fast and easy. The experience was pleasant and comfortable the entire time. Joe was extremely knowledgeable on the vehicles and the entire process. I highly Recommend buying your next car from Joe I know I will.
Brian Snow
It was the easiest car purchase I've ever made. Everything was done during the pandemic by phone or email (except my test drive!) and I came in the morning I was scheduled to pick-up my new car with all the paperwork done and waiting for me to sign. If you're even thinking about a Nissan then go see Joe Loconsole at Martin Nissan!
I Wahdan
I was looking into many different dealerships and I am glad that I chose Martin Nissan. Everyone was super friendly and helpful. Especially Roza! Not only was she really nice and sweet, but she also walked me through everything little detail of the whole process. She explained everything to me with great detail, showed me different model cars, and went through all the paperwork one by one! Also, Fred one of the finance mangers, was super helpful and nice when explaining all the finance paperwork! It was a great and stress free experience and I am glad I chose Martin Nissan!!!
Karen Daughtry
Excellent car-buying experience--truly a pleasure! Very happy to discover Martin Nissan, plus they give free car washes--a wonderful bonus. Thank you to Rosa, my sales person, and to all the very nice people who work there. I will definitely recommend Martin Nissan, and will definitely buy my next car there. Thanks again.
MKay
I had a horrible day, my car went out of commission on my way home from work. I called inquiring about a vehicle and explained my circumstances to Janet(*I am horrible with names*). She was very efficient, considerate and amazingly helpful. It helped she was very easy to talk to. I got my car towed to the dealership, upon entering the sales consultant Huxley went above and beyond. I would definitely recommend Martin Nissan and most importantly the best sales man in my opinion, Huxley. He made me feel comfortable and was very courteous! I'm so happy with my purchase! Thank you for getting my son and I into a vehicle that is everything I could ask for!
Miriam Nicholes
The team was very accommodating and ensured I was comfortable with every step of the process.
Carolyn Wetzel
I recently purchased my first new car in 30 years, and I bought it at Martin Nissan. We really enjoyed our experience with all the employees at this dealership. My husband and I met with Jim a couple months ago while I was still trying to figure out what type of car I wanted to buy. From the beginning, he was very patient, helpful and knowledgeable. Based on our initial experience with him (and also based on the many positive ratings of this dealership), my husband returned and signed a contract for a car a few days ago. They went out of their way to be helpful during the entire process and even had to go to Wisconsin to make sure they got the red color I really wanted. I picked up the car last night and couldn't be happier. Jim spent a lot of time with me explaining all the functionality of the car and, of course, I signed a lot of papers (all of which went as smoothly as it could). I'm anxious to return for my free car washes and oil changes!
Allen
The group is willing to work with customers from anywhere in the US (I'm on the west coast). I inquired about the availability of a car via their website and got a prompt response for an online appointment. Julia and Kacper were very accommodating during my photo requests, virtual tour, and further requests about vehicle history.
Mathew Samuel
This dealership gave me a comfortable home town dealership feeling. Huxley was good, no pressure, no sales gimmicks. My need to bring the down the monthly payment was respected and at the end I was the one to come up with the monthly payment amount and he accepted it. The trade off offer on my old car was also good.
Sutesh Patel
I was recommended from my friends with Martin Nissan Dealer since we have purchased car from dealers. I was able to find great sales person Saul Rodriguez who were able to help me on making car buying experience easy. He was able to explain new car features very well and was able to give good deal on new car. I would recommend going to see Saul on your next car buying.
Cindy B
I have know this dealership since 2014 when i purchased my first car from them. The only thing that i regret its not knowing them before. They are polite and professional. They explained everything your signing. They don’t put pressure to buy a car that you dont like they show you different types of cars that you can afford and you feel comfortable to buy. Also they dont push you to get extended warranty. They are the best dealership that i have known.
Daniel Mokos
Nothing but a positive experience when I was there. I saw the car I wanted on line. When I went in to the dealership they actually haf it.Joe helped me out and took care of / explained everything for me. Ive referred a friend who also purchased from Martin and he was very pleased with the service. If you're in the market for a new ride all you gotta do is..
Go to Joe (Zich) at Martin Nissan..
Bob Ardell
Best Dealership in the Chicago Area. Tom Pazienza, my salesman, was extremely pleasant to work with. He got me just the vehicle I wanted and at the right price. Fred in financing was super helpful and very knowledgeable. Free oil changes and car washes are a great perk!! I recommend them highly
christina maria
I was skeptical coming in to look at buying a car from horrible past experiences but this place by far made me feel very comfortable and gave me the respect I needed and deserved. They took their time made sure I was comfortable with my choice. The sales rep I had was Dwayne and he was not pushy at all he actually took his time worked with me and explained everything from A to Z. I’m pretty satisfied that I didn’t have to walk out of there disappointed thank you Dwayne and to the rest of the friendly staff at Martin Nissan 😃
Bill Paganis
What an excellent place to do business! Beautiful facility, wonderful and extremely helpful employees who you can really tell take pride in what they do. Definitely went above and beyond in helping me find the car that's right for me. I would definitely recommend doing business with Martin Nissan to all of my friends and family and I will be doing business with them from now on when I need a new vehicle. Not to mention the free oil changes for life (definitely help a lot). They did amazing for me so see what Martin Nissan can do for you!
Edgar Olguin
Excellent customer service! We are very happy to had bought are car there. Huxley Belizaire is an very professional person. He is very diligent and understand our needs. He had great communication towards us and made the transaction nice and smoothly. We were very satisfied with experience.
Andrea Cervantes
My dad Antonio bought a car today. Very friendly service, I really recommend Sergio. He was very welcoming as soon as we arrived and let us test drive cars. Great service. Thank you!
Logan Fink
Martin Nissan gets 5 stars from me. They were very transparent and straightforward throughout my entire car buying process; I worked with Rob Roque who was great and really knows his stuff. Everyone there was friendly and helpful, and they genuinely care about their customers. I traveled out of state to make my purchase, and to be honest I was pleasantly surprised by how smoothly everything went.
Chicago Kenpo
This review is long overdue. I purchased a used Nissan Leaf from Huxley Belizaire and Martin Nissan and had surprisingly a good experience. Huxley was very helpful and professional throughout the entire process. I had money coming back from my trade-in, which took longer than the Fin Manager estimated, and Huxley was very transparent and in continued contact with me until I was able to pick up my check. If you’re looking for a car I would recommend Martin Nissan, and more specifically, Huxley.
Camillia Griffin
They go above and beyond for their customers. They made my husband and I feel welcomed. Exceptional customer service and very accommodating. I bought a Dodge Journey that was beautiful inside and out. I recommend this place if your looking to buy a vehicle.
Michael McGeever
I had been doing a fair amount of research and was pretty certain that a Nissan Rogue was the right car for me. I searched a few websites and found some contenders that I wanted to check out that were spread amongst three different dealers. Obviously the vehicles were pretty similar but after our first visit to Martin Nissan and dealing with Brian Ferguson I knew that he was who I wanted to purchase a vehicle from. From the start, Brian was super friendly and personable and answered every question we had about the vehicle thoroughly. When we arrived it was a torrential downpour but he went out in the rain and found the vehicle I was interested and pulled it into the garage so we could take a look at it without getting wet. His friendly demeanor won us over. I found similar vehicles at other dealers, some of which were even cheaper, but I knew that based on Brian's personality and customer service I would buy from Brian and Martin Nissan. Additionally, our interactions with Malcohm and Samantha were nothing but outstanding too. In fact, everyone we dealt with at Martin Nissan was fabulous with great customer service and that is why we ended up purchasing our vehicle there.
Vishnu Viswanath
I came to this dealership to buy a used vehicle. My experience with my sales person Jason Vergas was a very pleasant one. He made sure that I knew the whole history of the car. When I test drove the car, he took the time to explain every detail about the car, as well as made me drive on different terrains so that I can be sure of the car’s performance. He was very patient, courteous, professional in answering all our questions, friendly with a great attitude and knew how to treat a customer. The whole purchase experience (Sales to Finance) was great I must say.
Jessica G
Just bought a car here and it was a great experience!! Felix was such a great salesman. We weren't sure on which car we wanted but he made our decision easy. Throughly pointed out all the benefits to the two different cars that we were considering. Felix and the manager Joe also really worked to get us the best deal possible. This is the third car we've bought from this dealership and I'm sure we will be returning for future purchases.
Courtney Landrum
My family recently moved to the Chicagoland area and decided to sell our car as we had access to CTA transportation. My husband researched dealerships in the area and decided to give Martin Nissan a try.
We are so happy we did! Our sales consultant, Dario, mentioned their dealership just started a car buying program and took us through the process one step at a time. Not only did he treat us with respect and professionalism he got us a solid deal on our vehicle.
I highly recommend this dealership to anyone looking for a deal on a new or used car or to sell!
Michelle C.
This was my first time buying a car and I could not be happier about my purchase! I visited a couple other dealerships before this one and was blown away at the difference in customer service that Martin Nissan offered compared to the others. Dario listened to all of my wants and needs for a car and found the perfect fit! He answered all of my questions and really made sure that I understood how everything worked. Dario made buying my first car exciting and stress free! I will definitely be recommending Martin Nissan to anyone I know looking to buy a new car!
Charles Smith
From the beginning to the end of the process which took over a month due to extenuating circumstances on my part Dwayne and Julia were patient and professional. Once I had things together on my part it was a smooth process which only took a couple of hours and I drove away with exactly what I was looking for plus a few extras the dealership threw in. I expect to return to Martin Nissan many times for my lifetime oil changes and One to One Rewards to put toward my next car purchase there. Thank you Dwayne, Julia and Martin Nissan for a smooth experience. Charles S.
Francisco Puentes
The staff is very professional and polite. The environment is friendly and fun. Office is spotless, very clean even under a heavy snow storm. The team takes care of all little details, is a joy to buy here. My sales Consultant was incredible, Tom Pazienza, and Julia Gertsman was so understanding and consistent to align to my needs. I loved doing business with this team. And finally the transparency to talk about prices with Carl Bauer, and Malcohm Thurman was the final push that made me decide to join do business with Martin Nissan. And finally, the day I picked up the cars, Joe Zich, Tom and Fred Kodroff, made a the process fun. Congrats on a wonderful team, and an awesome buying experience.
Alex Potulich
After car shopping several dealerships we arrived at Martin Nissan.
Dario treated us like family and quickly acted more like a knowledgeable uncle more-so than a salesman! He offered all his thoughts on the vehicles, which he knew much about, and helped us get the right one. I would highly recommend him for your car buying experience.
Debbie Henkel
I recently purchased a car at Martin Nissan and would definitely recommend doing so. Saul Rodriquez, was extremely helpful, friendly and very knowledgeable with no pressure. The manager, Jerry Henkel, and finance manager, Chris Dranka, were also very helpful and made the whole experience stress free!
Kate Mangaluz
Went with my sister in law cause she badly needed a car. We didn’t have high hopes since we know our credits are bad, but Tom Pazienza is the bomb!!! He made sure that we get out of there with a car. He was so helpful and making us laugh all the way through to forget how nervous we were. Best customer service I’ve ever seen. Even though it was getting late and it was time for him to go home, he still kept helping us and giving us options. No complains. He just wanted to make sure we were happy with the car/deal we’ll be getting. Will be coming back here when in need of a new car & will recommend to friends and family. ♥️
Jen Thompson
This dealership was top notch! I just bought with them for a 2nd time! Joe Loconsole went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was so patient and worked around my schedule while i came in multiple times with questions and wanting to test drive vehicles. After I made my decision, the process was absolutely painless. Sam was awesome when it came to processing the paper work and explaining my warranty too! They made the purchase quick and professional. They made sure that I was getting to take advantage of all of the promotional offers that I qualified for! I would recommend Martin Nissan in Skokie to anyone who is looking for a new or used vehicle. (I've purchased both with Joe, ask for him!)
Jonathan Gonzalez
Prior to going to Martin Nissan, I went to every Nissan dealer in Chicago land, only to be disappointed. These guys were my last option. When I walked in, I was ready to fight for a good deal but I quickly realized that I didn’t need to with these guys. Everybody came up an introduced themselves and genuinely greeted me. That is a trait that is not found at any other dealer. I was pleasantly surprised and at that moment, I knew that these guys are the real deal. My salesman, Jason, actually listened to what I wanted and did not try to sell me something I didn’t want or need. The car buying experience should be effortless and easy, and that is exactly what the team at Martin Nissan delivers. Everybody from the salesman Jason, the sales manager Jim and the finance guy Fred were extremely easy to do business with. After going to other dealerships, the deal that was offered to me was way too good to pass up. This is a smaller dealer, but don’t let that fool you. They included free oil changes and car washes for the life of the car too. They blow away every other Nissan dealer in Chicagoland. If they don’t have a car in their inventory, they can and will get it for you. I never thought that I would say this but, the car buying experience that I had was so good that I just have to write a review. This is my first and only review I have ever written about anybody. They’re that good.
Timothy Modrzejewski (TacticalMayhem)
My salesmen was Aaron, was very happy with the service he provided even knowing the car I was buying was used and not really a money making sales. Malcolm helped with the finishing the paperwork, very nice, honest, and was looking for the best plans for me. Never felt pressured, and I won't ever use a different dealership.
Cesar Garcia
I walked into Martin Nissan last week and was looking to purchase a Toyota Corolla that I saw on the web. I met Jimmy DiNino. He was great. He made the stress of buying a new car non existent. He listened to what I was looking for as far as my budget. We made great deal. I drove from Saint Charles to buy a car from here. And it was worth it. I'm going to make sure I tell everyone who's looking for quality cars and great deals to go to Martin Nissan. Thank you Jimmy for making my visit awesome.
Joan Ente
This review is in praise of Gary and the Service Department at Martin Nissan. My car had trouble starting for reasons that may have been electronic in nature, computer related or even due to the battery life of the remote fob. Who knew? It confounded me. Gary found time to listen and squeeze me into the service department's busy schedule, same day. He couldn't have been more reassuring and gracious. Problem solved for now, with amazing courtesy and a cleansing care wash too! Thanks Gary
and always appreciate the customer friendly culture of the Martin Nissan dealership. 5 stars across the board.
Joe Minchia
Brought my vehicle in for a recall on 2015 Murano ,the staff was very friendly,helpful and professional, they set up appointment time had a loaner car for me and repair was finished in the time they stated. I had my vehicle for a repair in the past and the service was just as smoothly completed as this repair, all automobile dealership should be as excellent as Martin Nissan Thank you
C 2
Haven't see Brian in years. Called him up a couple of months ago wanting to look at some cars and told him I was just looking. Months later my wife and I came back to see Brian and he found us the car that suited us.
Brian was professional, courteous, and was spot on! We could not be happier!!
Matt Jajkowski
Update 11-29-2015
The owner and Jim reached out to me and were very kind, agreed to pay for a replacement key that was missing when I purchased the vehicle. They told me to go ahead and go to a Dodge dealership, get the work done, and they'd replace the key. Very surprised and happy with the outcome.
--
I stopped over there to take a look at a 2015 Dodge Challenger. I worked with a sales rep named Robert. Very nice guy, told me all about how great Martin Nissan was. While they're were some annoyances along the way, overall-- satisfied. Took awhile, but went home with a shiny mostly new 15 Dodge Challenger! When I was pulling away, I asked my sales guy where the second key was. He said it only came with one. That is kind of a big deal as its not like I can just get a copy for $10... its a $400 part! I was exhausted and told him I would followup with the sales manager in the morning. I got in touch with Jim P. Jim, the sales manager, reached out to the last owner and tried to get the key but I understand they're at he mercy of a third party.
Abbey Turner
I had an awesome experience today at Martin Nissan with Tyler. He was extremely patience as I wanted assess all the different options available. I was never pressured and Tyler was understanding of features important to me.
andrea pettius
I can’t say enough about this dealership! They worked with me to get me financed until they got the job done. Chris in finance, Julissa, and Sergio in sales were fantastic! I will definitely come back here to get my next vehicle, no doubt!
Yaneli Martinez
First time car buyer and let me tell you best first experience ever. Everything went smoothly thanks to Joe he was very helpful and educational about everything. Got there 20 min before closing time and and he still took his time to help me make the right choice I dint feel pressured or overwhelmed. Left that night at 12am very happy with my new car. :)
JAM
Service guys Gary and Chris are great. Always attentive and professional. Thank you guys keep up the great work.
Just leased a new car. Joe and Jim were awesome in helping me with the different options available to me. I was made to feel comfortable and I never felt pushed to make a decision.
Thank you.
Ellen Deinzer
This is the 2nd time I've purchased a car at Martin Nissan and both times the experience was great. Jim Echols answered any and all questions I had (both times) and wasn't pushy about the process at all. A major selling point is the "Free Lifetime Oil Changes" and free car washes. The people are very friendly and straightforward. I strongly recommend Martin Nissan!
Marysol Reyes
Took my car in due to emission fail, took my car to an auto parts store and they ran a diagnostic check and they were pretty sure it was the maf sensor and we almost bought the part, that would've been money lost because we wouldn't of been able to return the part. I decided to take the car to Martin Nissan service dept where it was taken before from a previous owner and after talking to Gary, he was upfront with the starting costs but he will be able to tell me exactly what the problem would be. Turns out the actual problem was still covered under warranty, the total amount due was $0,000.00 😊 (you know a shady mechanic could've easily taken advantage of the situation.) My mother is so grateful that wasn't the situation. Service was prompt and staff was great. Thanks again, Gary! I highly recommend this dealer and my mom loves her hand-me-down car that's still kicking for hopefully many more years to come.
Tetyana Zaytseva
Best experience ever! I have been at many different dealerships and I have never met a salesman who doesn't push on you just to sell a car. Tom Hoyland was very patient, kind and professional. I had to look at few cars before I made up my decision and he was very helpful. Whoever is planning to purchase their car at Martin Nissian, I highly recommend to go to Tom! Best salesman. Thank you I am very happy with my car and definitely will come back!
Liz C
My overall experience at Martin Nissan was excellent. Great service all around and friendly environment. Joe Loconsole was awesome, he worked hard on getting us the best deal he could. I highly recommend seeing Joe if you are looking for your next Nissan. Thanks Joe!
David Pytel
Exceptional
experience by far Martin Nissan has the most highly qualified sales people they made purchasing this vehicle such a smooth transaction. This is our third time coming back over the years for a new car. Wouldn’t want to go any where else. Thank you Martin Nissan.
Andrew Smith
My wife and I needed to get a bigger vehicle for our growing family. Aaron Lucas, Joe, and the team did a solid job with getting us a great price for our 2014 Rogue as well as fair trade-in value for our older car. We are loving our new ride and the three rows of seating really come in handy. Aaron and Joe suggested we test drive our Rogue for a few days before we bought it, which allowed us to get a good feel for the vehicle beforehand. Overall, we had an excellent experience at Martin.
Adalys Rivero
Daniel Alonso helped me since I walked in.
He was profesional, very patient and answered all my questions. Gave me a lot information about the car n also some comparable to see. He offered me some type of protection for the car. At this point not ready to spend extra money. Great salesperson to do business with.
He is a very enthusiastic and pleasant.
Will definitely recommend.
Monica Christ
Best place to buy a car and will never buy one any where else!! We originally had our eye on a "buy as is" van 2011 and it needed some work. Dario never pressured us and gave a suggestion of the for a better car. A dodge grand caravan 2016 with less miles and no work!!! We fell in love immediately and he really worked with us as far as price!!! We had been at the dealer for quite some time and Fred K. In finance really worked hard to get us out as quickly as possible and worked hard with the banks for us to get the car we really needed!!! Will be coming back to purchase our next car here for sure!!!
Jessica Duke
From the moment that I walked I only encountered the friendliest and most patient dealership staff that I have ever experienced. Malcolm, Dan, and Sam did an amazing job making sure that I was getting what I wanted, understood all of the terms of the deal, and best of all were friendly towards my exhausted and restless 3 year old. I will definitely refer others to Martin Nissan to get a great deal and amazing service!
Mark Fylling
I purchased my first Nissan last week through Martin Nissan and I was very pleased with the process and result. My fiance and I worked with our salesman - Saleem Malik, and I must say that he is very personable and easy to work with. We knew exactly what car we wanted, but the car was unavailable at the dealership. Saleem went out of his way to get the exact car we wanted delivered from Wisconsin in only a few short days, while giving me a loaner car to use since we were trading in our old car. Saleem took the time to explain what their pricing was and why, and was flexible with our trade-in and did not play games. Customer service has been great so far, and if it continues, I think we will continue to be Martin Nissan customers.
Manny Cortes
Had an overall great experience. Once we decided on an offer the process went seemless and i was on my way with my new Nissan Pathfinder. Thank you Tyler Wirtz for your outstanding service and follow up. Highly reccomend!
Lee Litas
Alex Krasner is amazing. Always sensitive to the client’s needs, always courteous and gracious. Customer for 20 years, would never go anywhere else! Highly recommend A+++
GLM
Let me start by saying Gary in Service was great, my issue is that I called on Thursday to get new tires, the earliest I could get in was Monday morning, I asked that they order the tires so they were there for my appointment. They did not order them so when I brought my car in , they were going to have to keep my car all day instead or the hour or so they were supposed to. I needed to get to work. Needless to say, got my free oil change and took my car. I will be buying those same tires.....and cheaper too. Very disappointed....in the parts department, not to mention, he was very curt on the phone, must not want my business.
Joan Richman Ente
Like another reviewer, I am surprised to find myself giving props to a car dealership.
Very surprised! I have now been a Martin Nissan customer for a number of years, through two cars. I've found the staff to be straight shooters and good guys, in an industry not usually known for that. They remember their customers, keep their promises and try to be as fair and competitive as they can. The staff collaborates.
They seem to have fun and the dealership has a good atmosphere. Martin Nissan earns loyalty and repeat business, if I am any example. Give them a try.
Motti Pikelny
"Excellent Dealership!"
I have bought two used cars from Martin Nissan spaced out over 10 years. Both times the experiences were excellent. They are straightforward, honest, and play no games. I always feel respected and the experience is pleasant and easy-going. They are the opposite of many dealerships that use high pressure tactics or slick doubletalk. I highly recommend Martin Nissan to anyone looking for a plain deal and straightforward experience.
Wei Xu
I was looking for a new Nissan Quest LE by the end of year 2013. Martin Nissan was the 3rd Nissan Dealer that I visited. Different than the first two, Martin Nissan gave me a very reasonable price at the beginning, which made me feel that they could be trusted to deal with. James Dinino is the representative talked to me about my purchase. He is very enthusiastic and knowledged. We had a very pleasant about this business, unlike the representatives in other dealers who spent most of time to ask permissions from the managers. The whole purchase sent very smoothly and it took only a couple of hours compared to almost a whole day with other dealers. Martin Nissan also has lots of vehicles in stock so in most situation you will be able to find the right model instead of waiting for several days to get the model you wanted from other places..So I highly recommend this dealer for you next car purchase..
Santosh Singh
Bought a Rogue 2 weeks ago. Excellent experience from start to finish. From sales to fiance to general manager. Went to another dealer closer and the treatment is night and day. If in the market for Nissan this is the place to buy. Went back and forth twice and got a very fair deal.
Dana Bartolotta
I don't typically leave reviews however I felt compelled to after my experience with Jim the sales manager at martin Nissan. He and his team really impressed me, I came in to explore options for my work van as it needed to be replaced. Coming from what I thought was the best van on the market, a smart business partner had recently had a good experience there so trusting him i went to see. Expecting the pushy sales and typical arrogance you've come to expect, but to my surprise I was very pleased with how well I was treated and how they actually listened to my needs.They showed me what options i had and were patient, as I have a hard time just making a decision of this caliber,
So long story short i was blown away with the van and service both. I ended up choosing a NV 2500 THE BEST work van I've ever had proud to own it they are doing things right at Nissan and no one better than Jim and his team to get you taken care of.
I was so happy with my choice I actually called my wife and we walked in with 2 vehicles we thought were great and traded her suv in for a new one too we love the options Nissan offered.
also having dealership like this one that stands for whats right and really is there for the customer i know i can count on them just as well as our new vehicles.
Josh sucks At fartnite
Every visit is a pleasure, Gary goes above and beyond to make sure that I get the best treatment
I have been a loyal customer for over 15 years. I have purchased several vehicles and have sent over many customers
I’m looking forward for my next purchase
Melissa Vazquez
I was looking and comparison shopping for a car the last few weeks. Decided to stop in to Martin Nissan and was greeted by Danny. Very pleasant and professional. Car drove like a dream. Excellent experience, and recommend anyone looking for a new/used car to stop in... and be sure to ask for Danny!! 😊 …
Jose Rivera
I would absolutely recommend this location if you are looking to buy either new or used vehicles. It was by far the quickest and best experience buying a car. all the staff were friendly and welcoming to me and my family. Dwayne Campbell did all he could do to make sure we got out of there with a car! His efforts along with Fred Kodroff made sure to fully explain all of my options and make the best one for my family!!! If you are even considering buying a car, make this your first stop
Mike G
Update 11/2014
Have been getting the car serviced with Martin Nissan since we bought it nearly two years ago. Bill, Dave, and Gary have been top notch with communicating expectations and executing. The only place I'll let touch my vehicle.
Purchase 12/2012
We just bought another vehicle from Martin Nissan in Skokie. The service and professionalism there is outstanding and is what led us back once again. The free lifetime oil changes is also wonderful perk. My wife and I were undecided going in and Olga was extremely helpful and patient ;) as we worked through to the right choice for us. She went above and beyond to make sure we were well taken care of and extremely satisfied with our vehicle. My wife, Mom, brother and cousins have all purchased with Olga and we have welcomed her as though she is part of our extended family. Joe Zich (sales manager) was well tuned in to our needs and ensured a great experience overall. I also think Sam Anderson (Finance Director) raised the bar in efficiency, making sure we clearly understood our options but got us through quickly. Lastly, special thanks to Todd Martin for his service and leadership in creating such a talented team and model dealership. I bought my first car from Todd in 1999 after graduating high school and our family has followed him ever since.
Robert Warren
I honestly have nothing but good to say about Martin Nissan. We bought a car their yesterday and were stunned with how nice an experience it was, and let's be honest, normally buying a car is not fun. We live over 2 hours away and found the car we wanted online. I called to make sure the car was there and they assured me it was and would let me know if something changed since we were coming from so far away. The price listed was a little more than we could afford, so we weren't too hopeful-- but figured "you never know" and figured it would be good to see the car in any case. The car was great and after running the numbers we were pretty far away from where we needed to be. After just a little discussion we apologized and said we would have to think about whether we could swing the difference over what we had budgeted. Our salesperson, who gave us no pressure, told us to hold on and came back right where we needed to be. We were stunned and accepted, saving us a lot of driving around or going 2 hours home empty handed. We were financing through our own bank and the finance guy didn't pressure us at all. He did mention that we should be getting a certain percentage based on our credit score. That number was lower than what we had so we let him check some more banks and saved us a lot on the interest rate. The dealership is clean and professional, there were no obvious tricks, gimmicks or pressure, and they even had snacks and water to keep our kids occupied. The sale included free car washes and oil changes, even though our car was on the lower end of the price spectrum; that's a great benefit. Tom Hoyland was our salesperson, the finance guy was Fred, and the manager (I think it was Jim) were all kind and professional. We will plan to drive back there to get our next car, even though it's 2 hours away.
Joyce League
AC was not working. Called CarMax where I purchased it. They said it should still be under warranty and said I should contact Martin Nissan. I made an appointment and (long-story-short) they took care of it and washed my car. I was very pleased.
Televca Dmitry
After few dozens of visited dealerships finally found what I was looking for at Martin Nissan.
Daniel Alonso did a great job helping us to get everything sorted and at the best price!
Because I went to the dealership late (just after work) all the guys had to stay long hours to get everything in order. This is what is called a great service.
Thank you team of Martin Nissan and thank you Daniel!
LaShondra Jones
I dreaded the whole car buying process, but Dwayne and Saul made it a great experience. They were very knowledgeable about the questions I asked and made me feel very comfortable talking to them. They went beyond my expectations and I'm very happy with my purchase.
Andria Benjamin
Dwayne and Fred in financing (I hope that was his name) were awesome to work with. My credit isn’t the best, but I drove away with the exact car I wanted at an affordable price. I would recommend this dealership to anyone that would like a great car from a reputable dealership.
Iliana Martinez
Great customer service and were really quick with any maintenance or repairs that were needed. I will be back in the future for any other service needs!
elite core
The dealership was clean. I called and set up an appointment they meet me and my wife at the door. I was introduced to Daniel and he took us on a test drive and I loved the truck. Daniel was honest about everything and helpful. I put a down payment to hold the truck and he keep in touch for a week and we came back and pick up the truck. And I love everything about my experience at Martin Nissian
Yanet Perez
Best customer service! I was looking for a vehicle that would fit my entire family and Jason Vargas made it possible for us. I am so glad I came to Martin Nissan after having the worst experience at Nissan Auto Barn. Jason took me step by step in the process and was patient enough to show me my options. I would highly recommend this place for all your car needs. The staff is very friendly and welcoming, honestly my best experience thank you for all your help. And whenever you need or think of purchasing a New car or used just come to Martin Nissan and ask for Jason Vargas for great deals and more !!!!!!......
Anna Garvey
I had a great experience buying a used car here - Jimmy DiNino was a very helpful salesman who made the process as easy as possible. He had an in-depth knowledge of the kind of car I bought and was able to answer all of our questions. Plus, even the used cars come with lifetime free oil changes & car washes, awesome!
There was a bit of a wait to complete the paper work with the finance department, but they went so far as to offer us restaurant gift certificates to apologize for the wait, and then fast-tracked us as much as possible. I'd definitely recommend Martin Nissan to others.
Alan Brodsky
My interactions with Joe Zich, Sales Mgr, Gary Holtgren, Finance, and Dario Cardella, Sr.Sales Consultant were a modern version of doing business in the “good old days” when people could be friendly, helpful, and professional at the same time. Dario, in particular represents the best of what an auto salesman can be. From the time we first talked he made me feel confident that I was dealing with a person of competence and integrity.
The usually stressful experience of finalizing a car deal, became a pleasant couple of hours.
Courtney Stevens
Recently purchased a pre-owned Nissan Rogue from Martin Nissan and had a great experience. Julia contacted me promptly and was professional, organized, and made me feel confident in my decision to move forward at Martin Nissan. I was able to make an appointment that was convenient for my hectic schedule (a Saturday evening- thank you for staying late for me!). Joe Loconsole took me out to look at my options. He was super helpful, easy going and showed me cars that fit my budget. I did not feel pressured at all which was a relief (especially after a nauseatingly overwhelming experience elsewhere [not a Nissan dealer]). The entire process of test driving cars, filling out paperwork, trading in my old car and driving off in my Rogue was efficient and as quick as possible. Overall the whole team was extremely respectful, flexible and professional. I had a great experience and would recommend them to anyone.
Vic Levinson
We just bought 2 vehicles from Martin Nissan for our company. Our sales consultant James Culpepper was great. He understood our needs and was respectful of our time. This is the way car buying should be. The first time I went into a dealership and walked out feeling great!
jerry nicholas
On September 14th 2019, Dwayne Campbell Julia gerstman and Julisa and other employees of Martin Nissan all have made I jerry nicholas and my wife Joanne Nicholas day by giving us a chance to have a very nice car. They are wonderful good people.
Michael Gordon
Aaron was my guy, super straightforward, didn't press anythng, helped out with incentives and getting my payment right where it needed to be. Lays it out with the fact there are a lot of dealers that have shady offers or super low prices that aren't representative of the truth until they bait you into making an impulse buy, then after he sold me the car for less than they were offering with false incentive promises tacked on. Ended up being a great experience and you get free oil changes and car washes for the life of the car! Great deal. Highly recommend Aaron and Martin Nissan.
Jazmin Bandera
I just bought my first pre-owned vehicle from Martin Nissan. Jim Pigoni, Used Car Manager, did a phenomenal job. Worked with me to lower the price that I felt fit my budget. Daniel Alonso, my sales consultant, was great at working with me and my parents to help us reach an agreement. We came twice to finally reach an agreement. He worked hard to get that sale and he got it! I would recommend everyone to stop by and buy the car of your dreams! Thanks Martin Nissan.
Julio Trevino
My mother in law chanthavy had a great buying experience. She loves her new 2020. Ask for Sergio Acosta he will def take care of you and your car needs. Highly recommend Martin Nissan in Skokie IL.
Aleph Vasquez
First and foremost I'd like to say that this place is phenomenal. The first Nissan I purchased was from a dealership 10 minutes from my house. 11 years ago I ended trading in this car as Martin Nissan and I haven't been anywhere else since. Mind you, I drive over an hour to get here and I probably drive by at least 4 other Nissan dealerships on the way. There's a reason why I've purchased 6 cars here ever since. Joe (new car manager) has always been phenomenal. He's always taken the time to listen to what my needs in a vehicle are and I never feel like I'm just getting "sold". He remembers every car I've purchased, what I enjoyed about it, he asks about my family and makes it feel more like an experience rather than a sale. That's the embodiment of great customer service. I went in last week to return the leased vehicle and Joe took the time to let me know what my options were. What was the end result? I bought out my lease and even purchased another vehicle. 2 cars in 1 visit. Jim Echols has been great. He followes up via phone call, text, email and in person when I stop by to get an oil change. I've been in outside sales before and I always say, "the success is in the follow up." Jim does just that. I'd recommend this place over and over to anyone not just because in believe in Nissan as a brand, but because I believe in the people here. Their customer services is second to none.
Jeanette Rodriguez
It was a pleasure working with SAUL and everyone else at Martin Nissan. I had a great experience purchasing my first car. Everyone was friendly, helpful, and I’m very happy that I chose Martin Nissan.
Emily Nimrod
My overall experience was great! It was my first time buying a car and thought everyone was very helpful. I was able to receive great costumer service from Joe Loconsole. He was an awesome in helping me find a great deal as well as being respectful, and not overbearing.
Brian Myers
Edy Jakubiak was great to partner with when buying a new car! She was up front, honest, willing to negotiate and easy to work with, which not only met, but exceeded my expectations. I was in and out in 4 hours including model, color and option selection, (a little dealing), credit check, deposit, financing and prep. All in all a great experience. I would recommend Martin Nissan and specifically Edy to anyone looking to purchase a new or used vehicle!
Brian Myers
Stacy Bradley
I recently bought a used car from Martin Nissan and was very happy with the whole process. I read a few negative reviews about Dario and I can say that I didn't have any issues with him. He was very respectful and patient when it came down to financing. I had a problem with the financing being completed ( it was late, almost 9pm) The business manager went over and beyond to help me the next day finish it up and he got me a better rate! I also live far from Skokie and they graciously sent me the new papers FedEx so I didn't have to drive the almost 2 hours to go back and re-sign papers. This is why I absolutely recommend this dealership! They went way over and beyond to make the stress of buying a car easier!!!! Dario was awesome!
bffs who love food
My husband and I have been looking for a new SUV for sometime and have gone to many dealerships over the past months. We found this dealership online that was advertising a used Pathfinder that had the specs we were looking for. We set up an appointment for a test drive and went to the dealership. Turns out the car we saw online was not exactly what we were looking for, however....a beautiful Java Metallic 2015 Pathfinder had just arrived to their dealership a few days prior and had not yet been listed yet. We test drove this vehicle and fell in love!!!! The dealer, Tom Pazienza we worked with was so down to earth and helpful. Answered all of our millions of questions patiently and we walked out with our dream car!! We also worked with Joe Zich, Sales Manager who was also extremely helpful and made us feel like we got a great deal! We did bring it back a week later for some detail work that met all of our expectations and then some. The staff there at Martin-Nissan are excellent. They made this a very pleasant experience for us and we are enjoying our vehicle very much!!!!
Megan
I had such a wonderful experience at this dealership. Each time I came, Dario and Malcolm was very helpful, attentive, efficient and adhered to my needs. The customer service overall was great, with a great atmosphere. I would definitely recommend this dealership to anyone looking to buy a car, you would be greatly satisfied!
Troy Dueck
My wife and I purchased a 2008 Honda Odyssey from Martin Nissan. Jim Echols was a great help with persistent reminders to check their inventory and followed up as promised on my questions. We've had the Honda for a week and love it! Drives great and shifts smooth. We look forward to using the lifetime free oil changes and hope that Martin Nissan continues to be a great experience for our family.
Karen Sargeant
We knew the vehicle make, model, and color we wanted to purchase . I sent out several plus internet requests for the best price. The intent was to buy from the lowest priced dealership. Tom Pazienza at Martin Nissan educated me on the quotes received from certain other dealerships. He was so right! Due to his integrity, we ended up purchasing from Tom. Free oil changes too:)
Tom is a no nonsense guy. He is easy to work with and responsive. When we were ready to purchase, Tom and Martin Nissan (Malcolm) made it happen. Within 24 hours, they found a car and had it at the dealership ready to drive home.
Tom took the time to provide an overview of the car to my mother, the end-user of the new vehicle. Thank you Tom for making this another good Nissan purchase experience. We appreciated your experience, integrity, and ability to make things happen.
The only downside was the long wait for financing and when we did get in it seemed to take a while.
We would recommend Martin Nissan.
Miles Palatine
I just purchased a car from Martin Nissan. My experience with them was quite friendly and honest. I went to Martin Nissan after visiting numerous dealerships browsing cars, not really looking to make a purchase. I met Mr. Dinino, he guided me through the processes and services that Martin had to offer. I really felt comfortable with the Dealership and ultimately James. Needless to say, my wife and I drove away with a new car and we're very happy with our purchase. Thanks James, I don't think I would've made the purchase that day if I hadn't visited Martin Nissan and worked with him. Very professional group of people and I'd recommend him to friends and family.
Ryan Nangle
Bought my first car from Martin Nissan and when it was time to purchase a larger vehicle to accomodate a growing family, Martin Nissan was the first place on my list to check out. And surely enough, I walked away with our second car, a used vehicle like the first one I bought there. Worked with Dario most recently and he was a pleasure to do business with. I'm always impressed by the quality of service they offer.
Mourad Mahfoudi
Martin Nissan staff was very courteous and professional.
I like to thank Tom Pazienza for outstanding service. He explained everything about the Infiniti QX60 that we bought, also all the offers from Martin Nissan.
It took us 2 visits to make a decision about the car And in both visits Tom showed great professionalism.
I also like to thank Samantha for going through the details and the services with us. She answered all our outstanding questions.
Thank You!
Manuel Debeche
As always WONDERFUL EXPERIENCE, we came to the same dealership for the last 10 years and the experience is always amaizing my sales person Jason Vargas is very pleasant, honest, patient, professional and friendly the best attitude you can get.
The great service make you go back again.
I highly recommend Martin Nissan. Many thank to my sales person Jason Vargas.
Briana Witkus
Thanks to Tom Hoyland I had a very efficient car buying experience. He found me exactly what I asked him for and he was patient the whole way through walking me through leasing my first vehicle. Mr. Martin runs a top notch Nissan dealership! Thank you as well Jim Pigoni and Fred in finance, they made the process less nerve racking. Also thank you so much for sharing in my fun and excitment with the announcement as I left the sales room after signing my lease. That little extra made the experience that much more special for me!!!
Samuel Lespinasse
This is the second time I have leased a vehicle from Martin Nissan and I can honestly say, without a doubt, that they strive to give the very best in customer service! My lease was getting ready to expire February 29, 2020, so in late January my wife and I went into the dealership after work and were greeted by Brian Ferguson. He became our "go-to guy" as we transitioned into a new 2020 Nissan Sentra SR: A process which would prove to be somewhat of a challenging experience. Nissan began shipping the new Sentras in the middle of February, and so at first it looked like it would be a smooth transition into my new car. Unfortunately, the Premium SR package in the color I was looking for, was extremely hard to come by in the initial shipments. Brian did an excellent job keeping us up to date with everything that was going on as he tried his best to locate the car I was looking for. He went to bat for me when they were unable to find my car by the official end of my lease and Martin Nissan paid the cost for a 1-month extension. The challenges would continue into March when the COVID-19 pandemic hit. Brian was furloughed for a few weeks at the end of March but the dealership continued to work hard to find my car. People like Julia Gertsman and Joe Zich were instrumental in keeping the lines of communication open in Brian's absence. When my new car could not be secured by the end of my 1 month extension, Martin Nissan gave me a 2020 Altima loaner (at NO cost) for me to use. Everything had a storybook ending when my car - a 2020 two-toned gun metallic/black Nissan Sentra SR - was finally delivered at the end of April!! Brian came back to work just in time to make sure I got into my new car with all the latest bells and whistles for the same monthly cost as the 2017 Sentra I had leased over 3 years ago. Thank you Brian and Martin Nissan for the excellent service and keeping me as a highly satisfied customer through some difficult times!
E R
We went in late in the evening and came out even later... Thanks To Daniel and other staff for staying up late and helping us drive our new car back home! Definitely recommend this location for a Your Nissan car!!! The dealership have really been fair and made every detail clear so no surprises Daniel our salesman was very professional and everything went pretty smooth. We Bought cars at other dealerships before and this one really stands out!!!
Joseph H
Great dealer the sales man Joy helped me out to find the best car with the best price. Joy gave me many deals and hooked it up. He was very nice and friendly! Also Sam the girl who did the paper works she was very sweet and helpful.
Juan Villasenor
We had a great experience even though we left without the car we wanted (too much $$$). The person we spoke to was just looking out for our best interest instead of forcing us to buy a car. He made sure that we knew our options, stayed within our budget, and were understanding the entire car buying process. Would recommend for those looking to buy a new or used vehicle, and if you need someone who speaks Spanish, as for mr. Ochoa.
Victor Bernstein
I have been to quite a few Nissan dealers both for sales and service. Martin Nissan is head and shoulders above the rest. Daniel was an exceptional service representative in the facility waiting area was most inviting. Thank you for a most pleasant experience.
Kim McElhinney
I've have purchased vehicles Martin Nissan twice before. Both of those experiences were excellent. That is why I returned to look a third time. I found a used Murano I was interested in. The salesman, Joe Loconsole, was pleasant to work with and put together a great deal for me. Naturally, I made the purchase. I'm a Chevy guy at heart but the experiences I've had with my past two Nissan vehicles, which I still have, and THIS dealership makes it hard to look elsewhere.
Steve Kos
Malcolm the manager, went above and beyond helping me with a flat tire. I was stuck at gas station and he took tube to answer 3-4 calls to walk me through where all the equipment was. Awesome. Huge help and greatly appreciated.
Chris Palmer
This is our second car purchased from Martin Nissan. After the experience we received the first time, I knew where we would get our next car. Dario Cardella and Joe Zich made the buying experience very easy. At first I explored leasing a new Altima, but Dario gave me options. I picked out a car online and called him. He drove it and looked it over for me. After we agreed on numbers he personally drove the car to my house. He went over all the bells and whistles before we sat down to sign all the papers. I highly recommend Dario and Martin Nissan for all your cars. I know I will be going back!
Maria Lopez
We have bought 4 cars from this dealer and have always been happy with our cars. Payments are very important to us and they have always worked hard to get us what we want at the right price. So...are we coming back when it's time for our fourth car? Absolutely!
d m
Great experience! Mike C. was very friendly and helpful throughout the entire buying process. I've bought more cars than most over the years and would definitely recommend Martin Nissan to those looking for their next vehicle.
Annette Stern
My husband & I have been leasing our cars from Martin Nissan for many
years. We have always received the best deals & service there. However
this time when we leased our new Altima our sales person Daniel Alonzo
has been one of the best persons we did business with since we first
started there, Thank you Daniel
Randy Firfer
Preface: I loathe shopping for cars! I researched which car that I wanted and checked the inventory of all local-ish dealers so I had an idea of what I was willing to pay for a used car. Tom was my salesperson. We did some negotiating but we came to what I believe was a very reasonable price (amazing price compared to a new vehicle). The car had very few miles (5500) and was in spectacular condition. Tom is a really pleasant sales person and I was super comfortable with the deal. They also will do free oil changes for a while and free car washes forever. Awesome bonus. I would buy from there again. I, of course, will update/change this review if anything goes awry with the car but it is still under warrantee (certified pre-owned: the way to go) so I'm not really that worried. Tom was more than willing to show me the CPO mechanics notes.
Howard Chapman
We recently leased a Maxima Platinum from Martin Nissan. Our salesman, Danny, was absolutely outstanding. He explained the advantages of the various models thoroughly, with respect for our needs. More importantly, he followed the delivery up with calls and emails to make sure we were satisfied. Furthermore, I had to have hand controls installed before I could drive the car and Danny drove the Maxima to the hand control installer and drove the car I was trading in back to the dealership. We have never experienced such a knowledgeable, personable and considerate salesman in all of our years of purchasing vehicles. I highly recommend him.
Muhammad Qureshi
The place to go for used and new cars. Great prices, clean cars, great rates, and awesome service. Free oil change and car wash for life was just the cherry on top. I want to say thanks to all three reps from Martin Nissan for helping me get a great deal on my car. Daniel Alonso was awesome, along with Jim Pigoni and Samantha. Very informative and helpful. If you need a used or new car, go to Martin Nissan.
Michele Palermo
Martin Nissan did a great job getting me into the car I wanted. Tyler, Joe and Jasmin were helpful and courteous!
Nice, clean facility too.
Becky M
We had a great experience working with David and buying from Martin Nissan in Skokie. David was very knowledgeable and provided us with a lot of information on our new Altima that we had not heard before. He was patient while working with us and we felt we walked away with a very fair price for our new car. We love our new Altima and are happy to have an honest dealership to return to for our service needs (including those FREE oil changes)! Will recommend Martin Nissan and particularly our salesman David to our friends and family!
Wade Bartlett
The service representative (Carl I think) was helpful, communicated well and was always concerned that I understood what was being do9ne and why.
Jose Matthew
We got a great deal on our new Altima. They didn't use high pressure tactics or rush us to make a decision. Even though it was very busy due to the holiday weekend, they did there best to get us in and out. David was very patient and spent a long time with us. The free oil changes and car washes was one of the deciding factors in our purchase.
Melinda Wainscott
I would highly recommend anyone who asks to go to Martin Nissan in Skokie, AND ask for James! I have been working with James for several years, on both my owned and leased cars. He is patient, honest, insightful, to-the-point and funny. He won't waste your time!
Joe Zich has a great eye for customer service. I have worked with Joe since the very beginning of his career with Martin Nissan and he continues to want what's best for his customers! He's currently the new car manager and obviously has coached his team of sales reps to be customer focused!
Fred, was helpful, funny, to-the-point and as quick as he could be handling our financial paperwork. We appreciated him explaining certain parts of our contract, terms and conditions, as well as for answering our questions.
Keep up the great work Martin Nissan - we will be sure to be back!
Rebecca Werkema
Found a car online in a different state and called on it before even knowing the dealership. From there it was smooth sailing and I couldn't be happier! Very thourgh and honest even when asking opinionated question about the vehicle because I wasn't there to see it in person!! When I called I spoke with Louis and he never heisted to get me the answers I needed. When I showed up to the dealership to close on the sale and see it for the first time, I was greeted by Danial and He took us on a perfect test drive to make sure we felt 100% about our purchase, he even pointed out some minor imperfections in the cosmetic interior, being the fact that it was a used car, he wanted to make sure we saw every inch before we left the lot! Not a single hassle and lovely experience for our family purchasing a "used car!" Highly satisfied!!!
Giga Yan
I have nothing but the highest praises to say about Jason V., Fred, and the whole Martin Nissan Team of Skokie. My wife and I bought a 2013 Nissan Sentra SR last Saturday. I took it for a test drive and it was great, however I had some questions about the car which was answered appropriately and he said not to worry because if I do choose the car, I can have Martin Nissan look at it and everything will be taken care of. I took it in today and they replaced all 4 tires with no cost. The car is running great! They offered a great deal on the car and extended warranty!
Martin Nissan also has complimentary grilled food for lunch every Saturday, which is also great! The atmosphere is awesome and the staff are superb.
In conclusion, Jason V., Fred, and Martin Nissan are true to their word. If you were to look for any car, I highly recommend Martin Nissan with no doubt! Thanks again!
Samantha Coyne
I am pleased with every experience I have had at Martin Nissan. Not only did they work well with me when I purchased my Quest, but they were more than willing to help my husband and I with the Altima that we already owned. Their prices are competitive and the service was above and beyond anything I ever expected. We are so happy with our experience that we would not hesitate to return to Martin for any and all of our car needs.
Carol Riehle
We were two friends both interested in a Nissan Rogue but different trims. Jim Echols was our sales person and Joe Zich was the sales manager. These two guys worked hand in hand to get my friend and I the best deal possible and after dealing with a few other dealerships "hands down" Martin Nissan was the best to deal with. There was no bait & switch. I didn't walk away wondering if I could have done better somewhere else. Oh, and Saturday's lunch was FANTASTIC!!!!!
chandler smith
Edy gave me information and an excellent quote on a new vehicle online. That process was convenient, quick and easy. The online contact takes a lot of the legwork and hassle out of buying a new vehicle. Olga and Joe showed me the vehicle and moved all the paperwork that goes with a new car purchase along efficiently. I was out of there with a new vehicle that I was happy with at a price I was happy with in no time. I'd recommend Martin from online to showroom.
susie wimmer
I went to Martin Nissan a few weeks back to "browse", and compare some prices I already had on a Nissan Xterra. As soon as I got out of my car I was surprised at how large the place really was. They truly had a pretty wide variety of vehicles. It also happened to be Saturday and I was informed they have cookouts/barbecues every Saturday. It was really a nice touch. Especially since they offer free car washes and oil changes for the life of your purchase. I will have to make sure my scheduled visits are on Saturdays I suppose. After a pretty thorough search I found almost the exact vehicle I was looking for. The salesmen never pestered me or breathed down my neck. He stayed visible for me to ask questions but kept a comfortable distance which I found refreshing. After visiting a couple dealerships I was starting to get annoyed with the "pushy salesmen" types. Our particular salesmen Tom Pazienza was really a nice guy. No nonsense, no pitches. He helped with what he could and stayed realistic about what he couldnt. I ended up purchasing a gently used 2013 Xterra with all the extras that I desired. And I got it for a nice price. Honestly it was purchased for a nice chunk of change under what my research had me expecting. Another huge bonus is that it didnt take the entire day to get the deal done. It was pretty cut and dry from start to finish. Its almost been a month now and I have absolutely zero complaints. I would definitely tell anyone in the market to do themselves a favor and visit Martin Nissan.
Kaylin C
I had a horrible day, a long shift at work and my car completely broke down on me. I called and spoke to Janet who is so nice and comforting. I was really upset about my situation, she followed up with me quickly, the tow truck took me and my car over to the dealership, shortly after I met Huxley!! He was very very helpful, I don't know how the other sales people are but he is the person I'd like to go back to! Just because of Huxley and Janet i will go back to purchase another vehicle from Martin Nissan later in the future!
Cathy Turner
We’ve purchased our last 3 cars with Dario and he is the reason we keep coming back, he is extremely knowledgeable and helpful.
Dario is the reason we keep coming back to Martin Nissan.
The dealership makes you feel like you’re family
Never had a bad experience in any of the other departments.
Corey Brewer
Excellent place to do business with. Efficient, courteous, and customer oriented. Definitely get your next car from here without a doubt. Jim Echols was an excellent sales guy, Malcolm was an incredible help w/ the deal, and Sam in finance closed it all out pretty darn quick. They have a customer for life with me. Don't forget about the free oil changes for life, excellent deal!
Jeannine Carey
Martin Nissan is truly a class act dealership. I had a great experience buying my Juke from them. No pressure, just accurate and truthful information. My sales consultant James Culpepper answered all my questions, and always called or texted me back promptly.
I have gone with my sister to her Lexus dealership, and feel they have nothing over the stellar service from the Martin Nissan family. Who sends thank you cards the very next day ? I was floored!
I look forward to continued great service with free car washes and oil changes for life.
I am glad I shopped around for the best dealership in Chicago land!
Mary Lezon
My husband and I bought a new car at Martin Nissan in Skokie, IL last night. We had a wonderful experience with our salesperson, Daniel Alonso. We stopped by the dealership a few weeks ago to test drive an Altima, and Daniel did a great job explaining all of the features of the car to us. I wanted a cayenne exterior with a beige interior, and Daniel found the car we wanted; we went back last night to look at the Altima and it was beautiful. The entire car buying process went smoothly with Daniel, he was very patient and explained everything about the process, and made the entire car-buying experience a real pleasure. The business team at the dealership, Malcohm & Fred, were terrific also. We would highly recommend Daniel Alonso and Martin Nissan to friends and family.
Joann Heim
I just bought a new Nissan Rogue SL from Martin Nissan, James Culpepper was my sales rep. I live near by so I just dropped in . Before I placed my hand on the door ,James was out to greet me. I asked to see Rouges and he took me via golf cart around the dealership. They estimated what my 2002 Toyota Avalon trade in would be and it was more than I anticipated. James spent 2 hours with me and never made me feel rushed. I took in all the info and called him back the same evening ,to confirm I was buying from Martin Nissan. I did test drive the Rouge and I also went to Subaru and test drove a Forrester in the same day. The sales rep at Subaru was smug, nearly arrogant and too laid back. Not the same service that I received from Martin Nissan. The rouge has all the latest safety technology,ect. They worked with me within my budget, and I have 0% financing for 5 years ,due to my excellent credit rating. All in all ,I am very pleased with the time and attention I received and the purchase of an absolutely beautiful SUV.
Mitchell Nagorsky
The salesperson with whom I dealt, Chris Palmer, was very patient, answered all of my questions, and made my car buying experience quite easy.
Anna Mesa
I had a great experience at this dealership. I had been looking at cars for a while and there were some places where I had to leave while the sales person went to go get something because there was no other way to leave. My sales person here, Jim Dinino, was very friendly and was honest about what additional features were a good idea to have, and which ones I would probably never use and therefore not need. This was my first time buying a car, and I knew going in which model I wanted. He did not force me to walk around and look at every different model of car when he knew i had no interest in them. And the free oil changes are great!
Matthew Pierce
Last week I purchased a used 2006 Titan from Martin Nissan. The salesman, Joe Loconsole, was terrific and very easy to work with. Initially, there was another Titan nearby I had planned on looking at, but the excellent condition of the truck and price that was negotiated rendered that unnecessary. During the test drive of the Titan I noticed a gauge wasn't operating properly. The mechanic in the shop immediately jumped on the job, which was a $30 sensor, and had it fixed before the paperwork was done. Unfortunately, I live over 3 hours away so I won't be able to take advantage of their impressive free lifetime oil changes. After my experience at Martin Nissan I would recommend anyone go there in search of a vehicle. I purchased a great vehicle, from a great salesman, at a great price. I couldn't have asked for a better experience than that.
joe klingler
I purchased a new Sentra in 2009. I was promised free oil changes for life as part of the purchase deal. There was talk about charging a new fee with each oil change but after discussing with their manager they agreed that it would proper to not change our original deal. I think it is wise to hold true to the deals you make with your customers.
David Michalski
Have been looking for a new/used Mercedes ML350 for several months. Went to the MB dealers in my city (Milwaukee) and finding the vehicle, color, options and condition was difficult so widened the search to include northern Chicago suburbs using True-car. Found three that could work if they were as presented. Ileana @ Martin Nissan reached out immediately and was great at following up to get me to come to the dealership and meet their team as well as see the vehicle.
Started at Martin Nissan where the sales manage, Jim Pigoni, greeted me and introduced me to Daniel Alonso a member of his team. Daniel brought the vehicle into the service area so we could look at it inside and after a through check we went for a test drive. Daniel was professional, engaging to be with and allowed time to give the vehicle a good test drive.
Returning to the dealership I explained that I was in the area to look at three vehicles so making a decision wasn't possible at that time. Daniel conveyed understanding, asked good questions to really understand what I was looking for and took extra time to show me the car fax report, the dealership vehicle inspection report and the MB vehicle listing that showed the option packages with the original prices as well as the final "all in" retail price.
Daniel Jim back in front of me to reinforce their willingness to work with me once I did my other dealer calls.
The other two vehicles had lower milage due to they're being one year newer but the dealership / sales person experience lacked energy, enthusiasm and essentially allowed me to move the transaction forward or not. I was looking at a high end product that has potential for future service related work let alone a possible second sale if a newer vehicle became part of their inventory. In addition both dealerships lacked "energy" . . . . you could feel a different vibe at Martin Nissan that wasn't evident in either location.
Called Daniel and Jim back to put a deposit on their vehicle so we could take things to the next step and complete a mutually beneficial transaction. I didn't open the price conversation with a "low ball" offer because I did want to do business with them. The final price was reasonable and allowed both of us to feel good about the deal.
When I returned to complete required paperwork it just got better. Daniel and Jim were professional offering additional services without being aggressive and the last part of the transaction with the finance office - Fred Kodroff was great to work with and added value to the experience and brand Martin Nissan presents to the marketplace.
They offer free oil changes to all of their customers and I plan on returning to take advantage of this benefit even though its 75 miles form where I live. This dealership is a gem in the world of customer experience and a credit to leadership / ownership.
Thanks Daniel, Jim and Fred for a really positive auto purchase experience!
Paula Evans
My first experience with this dealership was 16 years ago when I purchased a new Altima. I have nothing but high praise for Gary DeWig and the entire service team for keeping my car running for these past 16 years. I always felt that they were honest about what my car needed and didn't try to take advantage of me as a woman driver. When it came time to replace the Altima, I was adamant that I'd go back to this dealership for the sales AND for the service.
During my recent purchase of a Certified Pre-Owned Sentra, the sales and finance staff were nothing less than kind and patient. Many of them have seen me come and go over the years to have my now previous vehicle serviced. I often chatted and sometimes joked with a few of them about needing to replace that vehicle. However, I never felt pressured by any one of them to do so. I highly recommend this dealership for anyone looking for a new or pre-owned vehicle. Special THANK YOU to (Sales): Darwin Brown, Dwayne Campbell, Joe Zich and Malcohm Thurman and (Finance): Fred Kodroff for easing me through this car buying process.
Darius Calhoun
S/o Martin Nissan Brian & Chris was awesome they helped me out with a great deal today & a new car. I highly recommend this dealership to anyway the place is so heart warming & everyone was so generous with there hospitality.
Jaymark Yape
This was my first purchase of a brand new car, Daniel Alonso is the best salesman there at Martin Nissan. Very patient, Organize, and helpful. Highly recommended to go to him if you decide to buy car at Martin Nissan!!!
Paul Betthauser
I haven't bought a new car in 15 years, and the experience at Martin Nissan was second to none.
Daniel Alfanso my salesman, was very personable, patient, and wanted to ensure that is was a perfect match between customer expectations to vehicle performance.
Daniel not only delivered the car and value that met my needs, but established a relationship that will build in the future.
If there is a hiccup along the path of ownership,, Martin Nissan , and their ownership will make it right. I would highly recommend family and friends to buy their next car here.
Hands down the best experience that I have had with a dealership since I have been buying cars.
Just had my first free car wash at Martin Nissan, and it was awesome! :)
Paul B
Niles Illinois
Jeffrey Jenkins
I came into Martin Nissan blindly looking for a car so I’m my mind I felt I was in a shark tank just waiting to be devoured due to my lack of knowledge on purchasing a car in general. But when I met Dwayne Campbell he made me feel confident in my choice as well as educating me financially on how to deal with my car and future car purchases and honestly that’s something very rare that you’ll find in a CAR DEALER seeing as they have this bad reputation with pulling a fast one with customers just to make a quick buck but not with Dwayne here at Martin Nissan he gave me positive and friendly vibes throughout the entire process so for that Dwayne I say thank you and thank you for the priceless info that you’ve shared with me I’ll keep it with me always and I definitely recommend anyone that wants to purchase a car at Martin Nissan to go with Dwayne because he generally wants to see you happy!
Jeffrey Dorsey
They did a great job. Thank you!
Ayesha Riaz
I went in to buy my first car today and I have to say that the people I was working with were super patient and totally accommodated to my needs. Buying a car is a nerve racking process, but Daniel went above and beyond to make sure I found the perfect car and I'm happy to say that I am extremely satisfied with my purchase! If are looking to buy a car, I would recommend all of you to go in and ask for Daniel. You won't regret it!
Mike Bennett
My girlfriend was looking for a new car so we stopped by this store. We met Tim he was beyond knowledgable, helpful, and fun to work with. Unfortunately, we have steak taste and hamburger money and just weren't financially ready. Tim literally tried everything to get us what we wanted but ultimately we just weren't ready we will be receiving our tax returns rather soon and will definitely be back to buy a new car once our returns come in. I highly recommend this store to anyone in the market, it is definitely not your ordinary car dealership they actually care about their customers and go above and beyond for you. 5 star customer service!
Yang Hong
I just bought a new car from Martin Nissan, George and Joe helped me and they made the whole process easy, quick and comfortable. They offered a fair price and professional service. It was a great experience overall and I would recommend Martin Nissan to my family and friends.
Sid Singer
Was very happy with our purchase and with our experience with the staff at Martin Nissan, which I came to after dissatisfaction with other dealerships who were either unresponsive or were not honest about the CVT issues older Pathfinders had. Sales team of Jason Vargas and Tom Pazienza were very friendly and very knowledgeable about the cars and their various options. Internet salesperson Julia Gerstman -- my first point of contact -- was also very friendly, knowledgeable, and responsive.
I called around to other dealers and no one could match the price that Martin gave me for the car/options I was buying.
I particularly enjoyed working with sales manager Malcohm Thurman. I asked for "all-in" pricing and he gave me pricing sheets on various models with exact payments including all docs, fees, plates, etc - and this was the exact price on the day of purchase. He was particularly patient -- and stood by the price quote -- even as it took a while on my end to get there and wrap it up.
Finance team (Fred Kodroff) was straightforward, no games. The numbers lined up.
I'm looking forward to the free oil changes and free car washes.
Iryna Bachynska
Ask for James Dinino!!!
I have purchased my new car with Martin Nissan a few months ago and want to share with my excellent experience.
I'm so glad I did a little web research before going into Martin Nisan, they have the best prices for cars in area with th best service.
James, sales consultant, was extremely knowledgeable and professional, and totally personable. He know what customer service is. And after just a few hours of the paper works, I became a lucky owner of my new car. Thank you!!! I'm so happy I found them. Would highly recommend this place anyone.
Joy Taylor
Always a very pleasant experience when shopping here, never pressured.
Alicia Cohen
I worked with David S.in sales He was professional and not pushy. David was very knowledgeable about the Nissan Rogue we were purchasing. I would recommend to a friend. The free oil changes and car washes was a nice incentive!
ypogofsky
Shopping around for a car is a stressful experience. This was the first time I have been to Martin Nissan as I have only purchased Nissan cars my whole life. My friend referred me over to Tom Hoyman. Tom was great. Finally someone who didnt waste anytime, answered my questions timely, and quoted me a great price that beat out other Nissan dealers that I have done a lot of business with in the past. Tom was a pleasure to deal with. I will absolutely come back here for my next car!
Hurricanes 786
Special thanks to service advisor, Gary Dewig, for his honesty, professionalism and genuine help in servicing my vehicle. the experience was so positive that I really wouldn't take my car for service anywhere else but to Gary at Martin Nissan.
Manikandan Rajendran
Very friendly environment . Daniel Alonso was great in consulting and assisting , he made the entire purchase experience a memorable one . I would strongly recommend this place to all my friends. If you decide to go with Nissan make don't think twice to step into this place.
Michele Williams
I enjoy my JUKE
No Fluff, just transparent honest good customer service.
The best experience ever. Malcolm Thurman and Jim Echols were very professional. I spoke with them both expressing my concerns about the amount of time that is spent in the dealership. I was in and out in approximately 2 hours.
I have owned an Chevrolet, Mitsubishi, Chrysler, and Toyota. I wasn't impressed by the services. I left other Nissan dealerships with no intent to return.
I intend to return to Martin Nissan.
Joe Tan
Just purchased an Armada from Martin Nissan. My salesman, James Culpepper was very informative and had a great deal of knowledge about the vehicle that I test drove and eventually purchased. The team of James, Rob, and Vitaly worked with me to get the best trade-in value for my vehicles and financing. The experience seemed extremely painless and James even took time out of his day to help me pick up my second trade-in and in addition remove some electronics from my trade to have it installed in my new Armada. I would definitely recommend others to Martin Nissan if you're in the market for a new vehicle or "just looking around". Because that is exactly what I thought I was going to do, but at the end of the day I purchased a new vehicle. Nice friendly staff who are willing to do what it takes to earn your business.
alain bardak
This was our second experience with Martin Nissan and sale person Joe L.
We just love your car dealership everyone is so friendly, helpful and Honest.
Just keep treat us the way you are treating and we will be keep coming back to either trading cars or purchasing a new one. Mouth to ear I am telling my relatives , friends and co- workers to come to your Dealership when they need new car or trade in.
Thank you,
Kathryn Angley
Tom, the sales rep., was very well-informed and very helpful. I told him my car needs and he introduced me to a Nissan Versa S. I love it. Its a Sedan and it has great maneuverability and looks really nice.
SallyO
I have never had such excellent service, attention, and met with individuals that really wanted to find a solution to my situation. Not all Nissan dealers are created equal that is for sure. I found out the hard way when I got into a leasing situation that was nothing but bad news at another dealer. I needed somebody to help me out of the situation and help me rebuild my credit with the purchase of a vehicle. Jim Echols was very understanding and helpful and wanted to make sure that he could work with his team to try and help. The manager Joe Zich was empathetic and his creativity helped to find the solution that I needed. Victor Aguilar the finance manager was persistent and was very matter of fact on how we could get the deal done. Everyone worked together which is nice to see and I would highly recommend going to this dealership before you go to any other Nissan dealer. I can see how this family owned business attracts quality individuals who conform to the positive and cooperative environment. Thanks so much "Team Martin" I will see you for my free car washes and oil changes!
Brett Borne
I first contacted Julia Gertsman about a vehicle I was interested in. Since we were coming from Wisconsin, she was very helpful in getting us the information we needed and also kept us updated on the status of the car until we were able to visit the dealership. She was very helpful and kind and showed genuine interest in helping us enjoy our car buying experience.
Howard Farkas
We bought a car six months ago from Edy Jakubiak at Martin Nissan. We were so pleased with our experience there - her customer service, knowledge, and her desire to make the process smooth, painless and even enjoyable - that when we needed to buy a second car recently, we called her again. Edy is all about the customer relationship and wants to make sure that when the process is through you're satisfied that you got the car you want at a good price. I would recommend her and Martin Nissan to anyone who cares about having a positive car-buying experience!
Michelle Becker
My experience at Martin Nissan was an excellent shopping experience. My salesman, Felix Nieves was very knowledgeable about the cars we looked at. He was also very personable and friendly and took the time to find out exactly what I wanted. I would definitely recommend Martin Nissan and Felix Nieves very highly.
Cynthia Camarena
I had been looking into buying a vehicle from a dealer due to having a malfunctioning car and recently obtaining a much better paying job. I was excited to do some car shopping . After looking into some dealers with no success, I happened to hear about Martin Nissan. There I met Jason, who was very welcoming from the start. I didn't even know where to begin. It was my first time purchasing a car from a dealer, but Jason helped me every step of the way! We started by looking at cars that caught my attention. There Jason explained every function of the vehicle and even asked me what exactly I was looking for in a vehicle to better refine my search. After telling him what I was looking for he found my PERFECT match! A 2015 Nissan Sentra. It was right on my price range and I was definitely in love with the vehicle itself. He explained and answered every question I had making my experience a breeze! While he handled the paper work he offered me water, snacks and to make myself at home. I felt at ease with the process given the fact that I was just about to spend a load of money, haha. I'd definitely refer any family and friends to shop Martin Nissan with Jason!
debra mills
I've had a great experience dealing with Jim Echols. He worked with my husband and I to find exactly what we were looking for. His customer service was great. I will definitely recommend him to family and friends. It was an all around pleasant experience with the Martin Nissan family.
vanessa perez
I’am a returning customer at Martin Nissan & so happy that I chose this dealer... again :D
They are very friendly & informative & I absolutely loved how attentive my salesman Tom Pazienza was, & also how informative Fred Kodroff was. I will definitely recommend them to any future friends & family looking to make a new or used car purchase. Great experience !!!
Nathaniel Kramer
I couldn't be more pleased with my experience at Martin Nissan. It was the most pressure-free process you could imagine. They were very fair, and upfront about every part of the process. No surprises or gimmicks. I highly recommend you go see James Culpepper for your car needs. He went out of his way on his day off to make sure I felt comfortable in this process. Joe Zich, the Sales Manager, let me take the Leaf for a 2 hour long drive to test the battery out. I've dealt with a lot of dealers, and I've never left a five star rating before. They truly went above and beyond.
Roxanne Schlobohm
I have to say that my purchase with Martin Nissan was a pleasure compared to other dealerships I have dealt with in the Past. Tom Pazienza was the most knowledgeable, courteous and helpful sales representative and helped us find the car wanted and needed. I love the car, it is in beautiful condition at an affordable price. Usually your run into salesmen that push you to buy something, but Tom didn't. It was nice to have someone who was so helpful in the process. Samantha Ingles handled our finance and made the process go smoothly. A very kind, informative young lady. I will go to Martin Nissan for any future auto purchases.
Bill Hahn
Jim Pigoni Rocks!!! And Tom Pazienza is Awesome!!! And Todd Martin is an owner that seems to genuinely care about your satisfaction. Before, during and after my car buying experience... It was EXCELLENT, meeting and exceeding my expectations!! And, this jouney spanned more than a day and I wanted to come back, Even After talking with a half dozen other dealerships, because they know their business!!! Todd (owner), Jim(Mgr) and Tom(Sales Professional) ALL made my customer experience REMARKABLE... and I am not exagerating. I have purchased >6 cars from different dealerships over many years. They searched the lot AND surrounding dealerships AND nationwide auctions for my dream vehicle, they transferred a vehicle not on their lot, and they quickly negotiated a fair deal with me that saved me $thousands$ of dollars, and they got me out the door quickly. They managed to delight my family, then they resolved several issues AFTER I bought my vehicle, helped my wife schedule a low cost protection package and a couple small items she wanted added, and gave me advice on how to get the most out of my vehicle and service...
TODD MARTIN NISSAN of SKOKIE ROCKS!!! They care and deliver GREAT service Before, During AND After you buy your vehicle.
Special call out to Jim Pagoni... That guy is professional, smart, creative and dedicated to getting good customers a great deal and what they need... Seriously!
Sincerely, Bill Hahn
Joey Guzman
Roza and Jackie at Martin Nissan were AMAZING. I reached out to Jackie in December about a vehicle I was interested in. Due to certain circumstances I myself decided to wait a few months before purchasing a car. Both Jackie and Roza kept in contact with me. Once I was ready to make my purchase I came in and Roza showed me the vehicle that I wanted to see. She was very friendly and informative. I didn't feel pressured to buy anything. After falling in love with the truck I seen I decided to go ahead with the purchase. The price of the truck was a great deal. I didn't even feel the need to try to negotiate a lower price because I felt like I was already getting a great deal. I told her how much I wanted to pay and there was no back and fourth haggling. They were very straight forward. I was very happy with the payments that were presented to me. While waiting for the paperwork both me and my wife were able to eat some delicious food from the BBQ that they had going on for there customers. They had a nice relaxing area for customers to sit and eat at. I was extremely happy leaving with my new truck. Roza even called me a few days later to check on me and make sure everything was going good with the truck that I had purchased. This was definitely one of the best experiences that I had at a dealer. I would definitely recommend this dealer.
Ryan Criner
I bought my 2014 Honda Accord here 10-11 months ago. I never like to leave reviews right away just in case. Jason from the sales team helped me, extremely knowledgeable.
Samantha Ingles helped me do my financing. She was able to tack on a couple of things like gap insurance and another policy to cover my key fob and other things. Those policies made my interest rate go down. Im paying the same amount I would have been without those coverages and I've already used a key fob replacement and had a rock chip repair done on my windshield. Both were at no cost due to the additional coverages.
Thank you for all your time and helping me find the right vehicle! Also I found a similar vehicle listed in Lafayette Indiana for just over $3,000 more than main Nissan had it listed for.