Reviews of Mazda at Lester Raines. (Car Dealer) in Charleston (West Virginia).

Mazda at Lester Raines

208 Reviews

133 Comments

Car dealer

Car dealer

5035 MacCorkle Ave SW, South Charleston, WV 25309, United States

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Information of Mazda at Lester Raines, Car dealer in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Mazda at Lester Raines

Matthew Turner

My mother needed to find a new car to replace one with an expiring lease. Very few cars available, but I took her by Lester Raines and she fell in love with a beautiful blue Mazda 6 that was on the showroom floor. Her first Mazda. The car is amazing but the salesman, Sam Johnson, and all the staff at Lester Raines have been wonderful. A really fair deal and outstanding customer service. It's refreshing to work with people who have been at the same dealer for many years. They've always been honest, upfront and helpful. I wish every car-buying experience were as good as they are at Lester Raines. Thank you, Sam!

Kara Frampton

I reserved my new Mazda CX5 at the beginning of October and my sales experience couldn't have went smoother. Bill Rickert helped me every step of the way and answered all concerns and questions. I love my new car and the process of buying the car was very easy.

Shelly Jarvis

I had a wonderful experience buying my new CX-5 from Kurt Morganroth. He made the process fast and easy without being pushy, and answered all my questions (even the ones I didn't think to ask). His kind demeanor made the process stress-free and more like a conversation between friends than a transaction. I highly recommend him to anyone looking at Honda or Mazda, and I will definitely seek him and Lester Raines out for my next purchase.

Kimberly Whitis

The salesman (Bill) was helpful and accommodating as we looked at several models and did 2 test drives. It was a relaxing experience and I'd recommend Lester Raines to friends and family. (My mom actually referred me here!)

Joshua Pomp

Best experience I’ve ever had at a dealership! Bill is the best at giving u the best deal possible! Especially during this crazy car market! I didn’t pay over msrp for my cx50 turbo premium plus and on top of that I got a good interest rate as well! I drive all the way from Elkins, Wv bc they are the only good Mazda dealership in West Virginia!! I will be bk in a few years to get a Mazda cx90 and if ur wanting to get good deals on a Mazda go see Bill at Lester Raines Mazda!!!

Sharon Smith

Lester Raines & Sam Johnson get a 5 star rating from me on the purchase of my Mazda CX-50. Sam made me a great offer and explained everything about the deal in terms I understood. With all the new technology Sam made sure he explained everything in detail. I love my new Mazda CX-50 and I highly recommend checking them out!

Deb Ouano

The transaction was very smooth and efficient. Bill was very accomodating and helpful. We've referred him to a friend and will continue to do so!

Owen “None” Greenwell

I've dealt with Sam Johnson before. Always great experience. I live 33 miles from this dealership

Jan Ariel David

Glad to have purchased my first car from them. Bill was very helpful throughout the process and everything went smooth.

Debbie Smith

After a few bad dealings with local auto dealers it was wonderful to find 1 that was up front & honest. Sam, the man, was a joy to deal with. Love my new XC 30

Jesselyn Tan Canet

Wonderful experience purchasing my first car in Lester Raines Mazda. Bill Rickert was very helpful and patient, very responsive to all queries even after office hours. Bill made my first buying experience pleasant and easy. Will definitely recommend.

Rosalia

I have purchased several Mazdas over the last several years. Each time Sam has helped me and made the car buying process easy. He’s very straight forward and knowledgeable. I would recommend anyone looking for a new car to talk to Sam.

Kerry Smith

We bought a Mazda Miata from Lester Raines. We'll call it a "Mid Life Crisis Mobile" or a "This Is What Neglected Grandparents Do Machine". It's a Sweet Ride. Sam Johnson was my salesman and did and AWESOME job of taking care of business. Very Thankful.

Ro Wolf

Bill Rickert was very helpful and honest with me, super rare experience with dealers but Lester rains sells cars the right way. Nav sd card was missing but bill got me fixed up quickly. In this day and age buying cars from him was a welcomed treat.

carrie lynch

Great experience! Great people! Bill was very helpful and would recommend to any of my family and friends!

Joseph Pack

Easiest car buying experience I've ever had. No smoke and mirrors, no fake promises. Bill treated us well even though he was extremely busy. Wife loves the new ride. Will do business again if I ever need another car. Well worth the 1.5 hour drive to save the headache!

Anna Scott

Overall fantastic experience during the purchase of my Mazda CX-9. Sam Johnson made the buying process enjoyable, showcased a vast knowledge of the vehicles Lester Raines Mazda had available to offer me, and held the greatest respect of my time. Total time spent from driving onto the lot the first time "just to look" to driving off in my new CX-9 was approximately 2 hours. Sam's wonderful personality, coupled with a quality experience, reaffirmed my respect and appreciation of Lester Raines Mazda (Honda, too, from a prior purchasing experience 11 years ago). I will definitely look to them for future vehicle purchases.

Hannah DeLong

My husband and I test drove several cars in the Charleston area and Lester Raines Mazda hands down is the best experience! They cannot be beat. Sam Johnson was so pleasant to work with. He was personal, informative, engaging….I can’t say enough about how wonderful he was! I highly recommend Lester Raines Mazda if you want an easy, smooth, pleasant experience!

Andrew Meredith

I purchased a CX-30 from here and Sam Johnson was really nice and quick about it. Took credit app over the phone to save time at dealership which was nice, also wasn’t dishonest they did not add any additional fees to drive up the price. Their price was their price and I appreciate that about them. I would recommend for anyone interested in Mazda.

Chris Ignacio

Very pleased with my Mazda CX-5. I got the best deals and the whole process was a breeze.

Sean Jarrell

My family and I have had the best experiences at Lester Raines Mazda over the past few years. My wife bought her new Mazda 30 the year they came out with the model and we have absolutely loved it. They gave her a great deal and great service. I just recently purchased a Mazda 5 and it was a great experience. I’m looking forward to experiencing the great service as I move forward.

James Bailey

Sam Johnson was excellent. He explained everything thoroughly and was extremely patient with a grumpy old man. Everybody else I met, including the service manager was first rate as well. I couldn’t be more pleased both either car and the experience.

Kristie Gray

My husband and I had a great buying experience! We really appreciated that Bill took the time to go over the vehicle with me. This was by far our easiest and most timely car purchase ever. We will definitely recommend our friends and family to Lester Raines Mazda!

Kayla Smith

Sam made purchasing a new vehicle so easy. I absolutely love my new CX-30. He was also available for any and all questions that I had about my purchase. I would highly recommend Lester Raines Mazda to anyone in the market for a new vehicle.

John Little

This was easily the best car buying experience I've had in the last 15 years. No pressure. No "I need to go talk to my manager" or hidden agenda and fees. Straight forward, honest, friendly. Go see Sam Johnson; you will be glad you did.

Shawna Adkins-Cox

Lester Raines is easy to do business with. Willing to go the extra mile for the customer and Is very knowledgeable about their products and options. This is the 2nd vehicle I have purchased from Lester Raines and salesman Sam Johnson. He is always willing to reach out to the banks for a better deal. Will definitely recommend and purchase further vehicles with this business.

S Davison

Bill Rickert was wonderful to work with and made our buying experience super easy. He called within 24 hrs of our purchase to check in with us and offer tech support. I’m so happy we bought our first Mazda from Bill Rickert.

Juanita Richmond

This was the best car buying experience my husband and I have ever had. We didn't go into this expecting to purchase a Honda. Then I talked to Felix and he was very honest and helpful. We gave him our needs and he helped find a vehicle that was a perfect match for us. Everyone that we show it too is impressed with the warranty, the features and the service we received. I would encourage anyone who is going to purchase a car to go to Lester Raines and look before making a purchase. Even if you don't think you are a Honda person you may be surprised.

Evergreen Gore

I had a great experience at Lester Raines Mazda! This was my first car purchase and the staff was very helpful and answered all my questions. I felt absolutely no pressure and they let me take my time to make a decision I knew I would be happy with.

Tom Mainella

I recently purchased a new Mazda 6 from Lester Raines Imports and was pleased with the entire experience. The salesmen were courteous and professional, allowing me to drive the cars by myself without the usual passenger seat sales pitch. Their offers were reasonable and they didn't insult me with a low-ball offer right off the bat. I liked the way the same salesman handled every part of the transaction. He appraised my trade, approved the deal, arranged the financing, and handled all of the paperwork without having to consult "the man behind the curtain" or hand me off to anyone else. They made the whole process painless and convenient. I would recommend them to anyone in the market for a new car.

Nancy Williams

I was impressed with all aspects of the experience. The selection was outstanding. Our salesman, Salman Azmat, was extremely accommodating, knowledgeable, and helpful. I have been pleased with the professionalism of the service department at Lester Raines, so I felt good about dealing with them in the future. I love my new CR-V. The side camera is an incredible feature. No more blind spots!

Claude Bess

My wife and I were in the market for a new CUV and after much research we decided on the Mazda CX 30. We visited Lester Raines Mazda in Charleston on a couple of occasions and met with Sam Johnson, one of the sales reps. Sam was extremely helpful in explaining all the information regarding the different trim packages. We reviewed all the info that Sam had furnished and decided to purchase the CX 30 with the premium trim package. While going through the purchasing process, Sam was again extremely helpful in explaining everything involved. We now are the proud owners of a Mazda CX 30 and thank Sam Johnson of Lester Raines who provided professional service throughout the process.

Matthew Cummings

They were really helpful and friendly after I had a really bad experience at a local car shop. They got me the part I needed quickly so I could get it fixed and we’re able to update the software in my Mazda. They are very professional and helpful. I highly recommend them.

Matthew McGinnis

Wonderful experience at Lester Raines Mazda! No hassle, very easy purchase. Highly recommend asking for Sam! He was great to work with!

Pam Long

Sam went out of his way to get us into a new Mazda CX-9. This was the exact color and interior we had been looking for! Working with Sam was like working with a close family member. Thanks again Sam!

PJ Navarro Mabalot

Bill made everything quick and easy. Very responsive to all concerns and inquiries. Masterful job!

Mason Young

Very nice and knowledgeable people. Bought my first new car here and I recommend others to do the same. Bill is the man!

Joanne Beckett

Brought home our 3rd Mazda from Lester Raines last Friday. Sam Johnson is terrific to work with and very personable. Sales and service is second to none!

Anita Pyles

The service Manger addressed me by name, the waiting area was clean and comfortable. As always, I left assured I could be confident in knowing my car needs had been met with excellence. Just one of the reasons I'm driving my 8th Honda, all bought from Raines Imports!

Tyler Jordan

Great place. I bought my first and current car here. The staff made it as painless and streamlined as possible. They weren't pushy, told me only the facts about each car, and I'm very happy with my experience.

Ruth Catlett

Yes, I was very satisfied with my oil change and wheel rotation for the "first time," in your service department! I was so impressed with your very clean and beautiful service-waiting room and the wonderful snacks and drinks you had available for your customers. Thanks again, and I look forward to my next oil change!

Randy Gillespie

Made an appointment to have vehicle inspected. On Thursday 1/11/18 dropped vehicle at service area and 30 to 40 minutes later it was complete. I arrived early an had two customers ahead of me. Happy to get it done, the old sticker expired November 2017. Didn't even notice it till the end of December.

Jessica Randall

We had recall work performed on our 2007 Mazda CX-7. The staff was extremely friendly and helpful and the work was performed in a timely manner. We were very impressed with this dealership and would recommend it to family and friends.

Scott Cottrill

My daughter and I purchased a CX5 from Tim Russell. Shopped a couple other places. Best price and by far the friendliest place we had dealings with. Love the vehicle. Would do business with them again.

Brenda Burgess

After looking for a year at several different cars, I finally committed to making my car purchase at Lester Raines Imports. The salesman (Dana) made what is normally a stressful decision for me (a single lady) easy. Dana was wonderful to work and went the "extra mile" to quickly answer my questions! I would highly recommend both this dealership and Dana for a vehicle purchase.

Rodney Burdette

Great dealership wonderful sales manager! I’m glad I traded and went with Mazda couldn’t be happier!

Andrea Beeson

Tim and Sam in Mazda sales went above and beyond to help me out during my recent purchase of a brand new Mazda CX 5. They were extremely professional, friendly, helpful, and patient with me. I highly recommend them to anyone looking for a new vehicle. You will not be disappointed!

Carol Davis

Absolutely love my new Honda Civic. Love the performance, color and the new sleek design. I would rate Lester Raines Dealership at the top of the line. Bubby Combs went above and beyond his call of duty as a salesman. We choose the car and he even met us half way and delivered the brand new car. We will definitely be return customers. In fact this is the second car we have leased from this dealership. Would gladly recommend them to anyone that is looking for a great car and great service. Thanks again Bubby for all that you have done for us in making this purchase.

Mary Cannetti

My salesman is Tim Russell. I really appreciate his sales approach. Very informed on the vehicles I was interested in. Took his time with explanations and no high pressure at all. Will definitely recommend Tim and the dealership to others.

Brianna salisbury

Sam Johnson was a great help at Lester Raines Mazda. He did everything he could in helping me get my new Mazda 3. Excellent service!!!

Mary Crouch

Outstanding dealership! Tim Russell was really wonderful to get my gorgeous new CX-5. I am going to enjoy having Lester Raines service my new car.

Robert King

Very professional! Bill Rickert got me hooked up with my new MX-5 in less than an hour, thank you Bill!!!

Enrique Razo

Awesome service, great price, and the clerk actually knew what a Mazdaspeed 3 was, where other dealers I've visited had no clue it existed. Will definitely come back when service is needed.

Becky Reger

A very pleasant experience buying our Honda Accord Touring sedan. Bubby Combs took care of us from the moment we walked though the door. He answered all of our questions and provided technical advice about our new car. We would recommend Lester Raines to anyone looking for a good deal without any hassle or pressure. Ask for Bubby Combs when you visit. Chris and Becky

Dana Hunter

I had a wonderful experience. They were so friendly. I had a very unexpected issue and they were able to fit it in between cars so I could make it home (I live 2 hrs away). I would highly recommend this place to anyone!

Wanda Dailey

We had the freedom to look around at the cars in the showroom without any interruption or hassle by a salesman. When the time was appropriate, Bubby offered his assistance. There were NO high pressure sales pitches. Bubby listened to me and helped me choose the car that was PERFECT according to my wants and needs. I am on cloud nine! There were no hassles and no games to play. The price IS what it is. Nothing to negotiate. I like that. Wanda Dailey

keith morgan

I think this is my 8th car from Lester (but who is counting) Kurt Morganroth has always done his best to make it a win for both parties: I did promise him this was the last one but stay tuned.

ocampbell2873

I always have excellent service at Lester Raines Mazda. Everyone is always very friendly, and they do a great job with my car. I highly recommend them, especially the service department.

Deborah White

We were very happy with our experience buying a Mazda3 from Tim Russell at Lester Raines Mazda. He was so very helpful and courteous throughout the process.

hai ho

I lost my honda accord 2005 key and I've just got new key done today. Even their schedule is full they still help me to make the key. And the price is so much reasonable, its just 130$ for cutting and programming the key. With 3 other dealers that i asked, they charge around 250-300$.

Samantha Luciano

They treat me like family every time I'm there for car maintenance or even when purchasing a new car. They don't pressure you and their prices on car maintenance doesn't screw you out of a ton of money like some dealerships will do.

Carl Johnston

We have bout a few vehicles from there and seem to always go back they have a great selection to choose from and the salesman Salman is a pleasure to work with . I recommend any looking for a great vehicle with great prices to go there

M Sharon King

The new service area is terrific and registration moves very smoothly - it was also an added delight not to have to wait very long for the car to be serviced. We love both of our Hondas and the service we receive...

R Bentley

I had a great experience ! I called due to problems with my Mazda ,I was 2 hours away and he fit me in. They took care of the problem and a recall that I didn't know about and was very professional and helpful!! It was worth my 2 hour drive just to have such great service!!!!

Amber Jones

Tim R. Was amazing to work with. He is a no pressure salesman, that will take the time to work with you to find exactly what you’re looking for. Outstanding experience for a first time buyer!

legan morgan

Dana was able to get me into the car I wanted for a very good price and the service has been excellent so far. I would recommend getting a vehicle from them as they are great to work with and have some great deals on amazing vehicles with great APR rates.

Ramesh Neupane

I bought a Honda CR-V car with sales manager Kurt Morganroth. Even though, I was new for this place, he helped me a lot. I got all the colors of car in this dealership location. I love this car.

Rob Atha

Great dealership experience for my new CX50 and service on my MX5

debra bisaha

Very helpful and upfront about any problems. Love my new car. We would definitely shop with them again. Thanks for your help Tim.

Thom Kessler

This was the best car buying experience I have ever had. Sam is very knowledgeable about what he sells.

Miguel Gómez

Fun experience, Bill was an absolute beaut to work with! Didn’t hesitate of going over the details with me as many times as I needed

Barbara Anderson

I have been here a couple of times. One of the best places to go for your next auto. Friendly but not overbearing salesman. Clean and easy to get to. On a main road.

Debbie Day

Drove the car on Sunday and purchased on Thursday of the same week. Absolutely love the vehicle and Tim, the sales manager, was great in working with us and gave us a great deal!

Josh Wiseman

Treated well, not pressured, & don't feel like I got taken advantage of. Not sure what more a buyer could ask for. If you're looking for an import, ask for Bub. Treated me right.

Kathy Link

We had s fantastic buying experience with Kurt Morganroth. He listened to what we wanted & found the perfect car for my family!

Chip Westfall

A no bs car dealership. Friendly, knowledgeable accommodating salesperson. No pushing and no scamming at that last minute. Recommend highly

Jarren Johnson

These guys are awesome. I used them for a routine service and they treated me like I was buying a new car. Great service.

Sue Bennett

My husband took my car in and all issues were addressed. The service department was very competent and friendly. We will be back!

John Green

Lester was great to talk to as well as Sam treated me like family. I would recommend them to any and everyone, Thank You Lester Rained Mazda

Rebecca Stump

It was a great buying experience, Tim Russell was very knowlegable about the Miata, and made this buying experience the best one yet. Thank You

Sheri Fulks

I appreciate knowing what is going on with my car, and some things that I will need to know due to wear and tear. Thank you for taking the time to explain it to me and make me better informed of what I can do in the future for the long life of my car. :)

Diane Vaughn

The Service Department at Lester Raines is the fastest, most organized I have used. It is one reason I am on my fourth Mazda.

Mariana Bradley

Bubby was great to work with. We were very satisfied with your service and we are excited about our purchase.

bob davison

Bill Rickert did an excellant job for us. we would buy there again

Andrea White

Sam Johnson was wonderful to deal with. He was easy going and honest.

Bill Coyle

Great service. No hard sell. Ask for tim Russell. Love my new car

Frank Anderson

Great sales and service staff however the owner was unfriendly and loud and if not for the sales and service staff I would not go back after encountering him this morning in the show room.

Elizabeth Haley

As always, the appointment at Lester Raines went well. They always treat myself and my daughter with the utmost respect.

Sherrie OBrien

The car was beautiful when completed, but it took 6 weeks to complete and I feel that it should have taken half that time.

Megan Pennington

Tim was N amazing and patient salesman. I appreciate everything he did for me.

Thomas Larkin

The service was done quickly and correctly. I very much enjoy sitting in the remodeled and beautiful building!

Mark Lanham

Had a warranty extension issue with the suspension, they had them replaced both of the pieces within a few hours and had me back on the road!

Sue Davis

Nice, helpful salesman-Bubby Combs. Very nice car, very satisfied with the whole deal!

Nicole Asbury

Had a recall on my car, hot me in fast and Andrew in service is the best

Sonny Preece

Great experience! Would definitely recommend the dealership to anyone!

Brad Humphreys

Great dealership. Friendly staff. Easy to deal with.

Glendon Wagler

Very friendly and speedy service. I will be continuing to use them!

Franny Lawrence-Walker

Quick and fantastic service! The guys are nice and friendly.

Jun Far

I really loved the way Tim has dealt with me. Appreciate that.

Sara Sawicki

The service staff at Raines is very friendly, professional and knowledgeable.

Keelan Shepherd

Got my inspection sticker and the fellas there are great.

Jody Brown

Outstanding Service! Thank you Joe Pauley for the excellent service!

Barbara J Anderson

Best place around. No pressure. Just what you need.

Jerome Massenburg

Excellent service and professional salesmanship!

Joyce White

Tim was very helpful! Very professional job!

Curtis White

Oil change and tire rotation complete.

Nancy Walker

As usual, the routine service was handled promptly and efficiently.

Mr Mountain

great bunch of guys good service very good !

Paula Jackson

GREAT PLACE, WON'T OVER CHARGE YOU.

Daniel Stephens

Quick. Good. No messing around. A+++

Douglas Wilkins

Good work

Thomas Reed 1953

The fluids were replaced in about an hour as predicted.

Tom Huxley

Service rep always professional.

Matt O

Very courteous and accommodating.

Regina Nida

Quick, personable and very professional

Kurtis Conley

Excellent and quick service!

wendyrph

Good experience, highly satisfied

MARY COCHRAN

Fast. Friendly and convenient.

Christine Woody

Polite courteous and quick 🤗 …

Curt Lively

Lots of great deals

Jeff Jones

No hassle shopping.

David Hannon

Clean and convent..

Jad Krayem

Great service

SirMcSqueak

Great mechanics

Don Harper

Service was good

madhur bedre

Good folks!

Johanna Lehmann

Worth the trip.

Ronnie Sizemore

Timely and professional.

Bobby Breeden

I work here

John Blisard

Prompt and professional.............

Terri Williams

Excellent (:

Josh Hanson

Excellent.

Marjorita Dean

Sam J.

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