Reviews of Audi South Burlington. (Car Dealer) in Burlington (Vermont).

Audi South Burlington

688 Reviews

384 Comments

Car dealer

Audi dealer

1325 Shelburne Rd, South Burlington, VT 05403, United States

Description

Information of Audi South Burlington, Car dealer in Burlington (Vermont)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Audi South Burlington

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Reviews of Audi South Burlington

Cindy Marshall

Anthony from the South Burlington Audi was by far the best car sales rep that I have ever dealt with in my 50+ years of life!! I was blown away by Anthony's attention to detail, interest in what I wanted and making buying a car an easy process. I highly recommend South Burlington VT Audi over other dealerships and ask for Anthony!! You can't go wrong!! I was also impressed with Paul, the business manager, who did not force any extra packages on my but explained everything very clearly! Thank you team at South Burlington Audi for making my experience with my new car such a pleasant one!

Michael Toohey

Lindsey at Audi South Burlington was excellent with her service and knowledgeable process. Pleasant and highly recommend. My car is looking and running better because of her and her diligence.

Dennis Watson

From the original inquiry to Mike to the fast response from Anthony and the quickest closing with Paul. Audi of South Burlington is where you need to buy your next car! Thanks guys for a great experience!

melissa King

As a veteran jeep owner it was difficult thinking of changing to a new brand…. I had always wanted an Audi Q5 but never took that route, so when gas prices began to skyrocket, my husband and I really began to explore electric options… who knew I would get the best of both worlds when I reached out to Anthony Alichwer at Audi South Burlington?! Not only was Anthony super friendly, he went out of his way to find us the exact Etron we wanted and kept us in the loop with his search the entire time! He never gave up even when we ran Into the lack of inventory being produced…. Everyone else had the same idea as us and hence the boom in electric demand! I am so proud to be part of the Audi south Burlington family and felt genuinely taken care of throughout the entire purchase experience. Anthony treated us as friends and was so happy for us when he finally found us what we wanted. Bryan in finance was very detailed and really seemed sincere about taking care of us and finding the right warranties to fit our needs…. I didn’t feel at all that I was being forced to buy unnecessary add-ons at the end of our purchase. Overall I am so happy with the entire experience with Audi South Burlington and highly recommend Anthony Alichwer as your next Audi brand specialist!!!

GT OUTDOOR POWER

We just bought a used SQ5 from Audi South Burlington after our A6 was totaled. The whole experience was enjoyable and we love the car. Anthony A. was truly helpful and attentive to details. They put new batteries in our keys, got our phones programmed in, and replaced the brakes on the front end; we wouldn’t have known it needed them for a while. Paul H. made the financing quick and easy. We highly recommend Audi South Burlington.

steven jennett

My wife and I purchased a new Audi Q5 from Shearer Audi of South Burlington this week. We worked with Josh Machado who did an outstanding job of getting us into the vehicle we were looking for and a deal we could handle. This didn’t happen in just five minutes and took some effort. Josh knew what we wanted in a vehicle and the price range we were trying for. When the new incentives came out in September, Josh said I was the first one that he thought of and so he emailed me. We sat down and went over the numbers and made the deal. On that day, he arranged for the car to be prepped and made sure all the necessary paperwork was in place. He was so dedicated to this that he wasn’t going to have his lunch until he could go over the details of the car and we were on our way home. We headed home at 2:30 pm. We are very satisfied with Josh and the way we were treated by everyone at Shearer. I would truly recommend him and Shearer to everyone. Thanks Josh and Shearer.

Tessa Milnes

I bought an Audi Q3 in October. Jeff Goss made the experience truly pleasant. I normally really dislike the whole car-buying experience, but Jeff was a delight to work with. He is knowledgeable, professional and courteous. He was responsive to my questions and communication was easy and prompt. If you are in the market for a new Audi I would highly recommend working with Jeff. And I love the car! Thank you

Mark Wheeler

Recently had one of my best experiences ever while purchasing a new vehicle. The team at Audi South Burlington all were very helpful in getting me into a vehicle I was happy with. They worked to make the financials work on my trade so I was able to purchase my first Audi. Josh Machado my sales associate has gone out of his way to help me both during and after my purchase. I was even introduced to the service manager on the day of purchase and look forward to working with the service team as well based on my experience with the sales team. Good people at Audi SB!

Torquey Rider

I recently purchased an A3 from this dealership. Josh Machado was very helpful with the entire process. He even shared some holiday cookies with us!

Kevin Bocash

Love our new Audi Q5! Josh M is an excellent rep and so easy to deal with. His knowledge of the SUV was fantastic and made us feel very comfortable before we drove away. I would highly recommend working with him and Audi South Burlington

Penny Overton

Overall pleased w/the service although one of the selling points was that there would be shuttle service to get me to work during the service. No shuttle service at this time due to no driver therefore I had to walk. Did not think to ask for a loaner until someone at work mentioned this to me; no loaner was offered. There wasn’t the option to wait as it was stated that they’d need the car for the full day.

Nicole Hunter

Lindsay is wonderful to work with as the liaison between customer service and the mechanics. She’s very knowledgeable and takes the time to both understand your issue and explain their findings. The video of the 5point inspection is a cool feature that allows the customer to see the underbelly of the car and hear directly from the inspector. Would recommend this location to other Audi owners!

Julie Grondin Giroux

My husband and I purchased our first Audi Q5 from Shearer Audi of South Burlington yesterday . We worked with Josh who did an outstanding job of getting us into the vehicle we were looking for. Definitely the best experience buying a car we’ve ever had. Josh was very personable, listened to exactly what we wanted.

diana cook

I recently looked at a car at Shearer Audi, Josh the sales rep was great to work with. His response time was super quick and he was able to answer any questions I had. While I didn’t end up purchasing the vehicle I look forward to working with Josh in the future.

Max Gordon

Helped me with every need and made it easy. They also took me more seriously then any other dealership would because all the other dealerships assumed that because I’m a teenager I was just goofing around. Very happy with my car and the service.

Pamela P

We purchased a used vehicle from Josh for my son’s first car. It was a great experience, Josh was very professional, considerate and extremely helpful. The sales manager, Mike was also great! He offered wise suggestions and was very understanding of the parental stress that accompanies handing over car keys to a teenager. A huge thanks to Josh and Mike!!

Kristin Poginy

I own a repair facility in the NEK (European Auto Works LLC) and regularly purchase parts from the parts dept. of Audi SB. I cannot express enough my gratitude for the good service I get there. Bruce is always willing to go the extra mile to make sure I get the correct parts. I deal with a lot of different dealerships, and I can surely say that they are not all created equally, and Audi South Burlington's parts dept. always goes above and beyond my expectations. Highly recommended! A+

Deborah Deale

Excellent experience purchasing our new vehicle, very low-pressure environment. Josh Machado was very helpful and communicated consistently with us, without feeling pressured or hustled into something we could not afford or didn't really want. Thank you Josh!

Samantha Beeman

I had a wonderful experience at Audi. Anthony was very attentive, honest and helpful. He went above and beyond in answering my questions even after my purchase and was so pleasant! Truly a great place to purchase a new vehicle.

Claudia Brousseau

Josh M was awesome with my recent purchase of an Audi Q5e. I had ordered this car in May 2022, but Josh stayed on top of the order, made sure I knew the status, and helped me with all of my questions even before I got the car. Highly recommend this dealership!

Katrine Wolfgang

I do appreciate the videos they send of my car to tell me if I have any other service that needs to be done. They finish my car in a timely manner and are friendly on the phone . I also recommend Jeff Goss as a salesman. It’s a pleasure buying cars from him .

Theresa W

In 2019, Anthony placed me in my first Q5! Recently, Anthony helped me purchase a 2022 Audi Q5 - his extensive knowledge made it an easy decision to purchase another Audi Q5 from this dealership. Thank you again Anthony for all your hard work, attention to detail, and diligence in placing me in my favorite car!!! Anthony is your go-to guy for any Audi purchase.... Highly recommend!!!!

michael Riddle

If you find yourself looking for an Audi in the Northeast, I would look at Audi of South Burlington, Vermont. More specifically I would ask for Josh Machado. Josh was always quick to answer questions we had, whether through Email, Text or in person. With zero pressure, Josh help us decide on an Audi that was best for our needs, then spent time showing us the in and outs of the car. I think you're going to find the entire Sales team, to be helpful, with zero pressure to buy a car. A big shout out to Josh, but also a shout out to the entire sales team. They are all there to help with anything you might need.

Charles Roller

My experience at Audi South Burlington was excellent. Service advisor Lindsay Moody keep me informed throughout the process that entailed some unexpected problems. The end result was that everything was fixed in a good timeframe .

Janet Lambert

Josh sold us an Audi Q5 and he was awesome. He was extremely knowledgeable and helpful. He was also very personable. He made our experience as easy as could be.

Jeanne Barnes

Purchasing my first Audi was an exceptional experience. I imagine you too will feel taken care of here! While Anthony Alichwer is a superstar in all ways and the main reason for the unparalleled, stress-free level of service, the whole team at Audi South Burlington created a welcoming, highly professional encounter. It's like you are part of their family...in addition, I am 100% thrilled with my amazing Audi Q5!

Liesel Manchester

The experience with Josh was wonderful! We had a hard time finding a way to sign the paperwork, but they were flexible and did most of the paperwork ahead of time for us to provide a seamless sale. The car is amazing and we couldn't be happier!

Jeffrey Klein

The car is fine but the service including the communication with customers needs improvement. Even the complimentary shuttle service offered seems to be struggling and I ended up late for work as a result despite making my needs clear well in advance. While I understand the difficulty the service industry in general is having, the experience is better at other dealerships and unfortunately can’t be enthusiastically recommended.

Taylor Hoffman

I have been dealing with the Parts Department at this dealership for 10+ years. Chris and Bruce are absolutely top-notch; knowledgeable, quick to answer questions/make suggestions and quick and efficient at getting our parts to us and our customers back on the road. Highly recommend!

Courtney Price

First and foremost I want thank service advisor Lindsey Moody and her team at Audi South Burlington for work “above and beyond”. Their skill and determination resolved a particularly thorny issue that only real professionals could have accomplished. I am now, maybe for the first time, a true believer in “dealer” service departments and Audi South Burlington in particular. Thanks

Sam Heald

We’re we very pleased with our salesman Josh, he took time to give us all the information we needed to make a decision. The Dealership as a whole was very helpful with any questions we needed answered.

Tonya Sumner

Im readding this review under my personal account. And adjusting strs. This was my first service here. Went smoothly. My vehicle was there for a recall. It was done in the amount of time they estimated & I was promptly called when done. Courteous staff. Good experience. I will go back.

matt french

I had one of my best car buying experiences in a long time with the help of my salesman Anthony and finance manager Paul. They were extremely quick with having everything ready when I arrived from Massachusetts.

George Thyng

Josh was awesome in helping us make a decision and get comfortable with a new Allroad, putting his energy into a quality decision rather that pressure to close.

Saeedeh Mirbagheri

Audi south Burlington provides an excellent service. All representatives are very polite, professional, and friendly.

Kathleen S

Just had our second service on our 2021 Q7 and was very pleased with the whole experience. Katelyn was excellent in communicating with us, and also in keeping track of the various minor issues/questions that had come up and which we wanted addressed. In addition, the dealership was very accommodating in rescheduling this appointment when our travel for Christmas was affected by the big storm here. Finally, the notes we received explaining work done and outcomes were all excellent. Bravo Audi South Burlington!

Christiana Pepin

Definitely the best experience buying a car I've ever had. Steve was very personable, listened to exactly what I needed and wanted, and was quick to execute. This was also the most efficient car buying experience I've had yet. Very happy, love my new car and will certainly be back. Thanks Steve- looking forward to working together again soon!

Ashley O'Kane

I recently purchased my first Audi from Audi South Burlington and am beyond impressed with my experience! I worked with Dann, and he communicated efficiently with me throughout the entire process -from building & ordering the car, to shipment and arrival of my car at the dealership. I was never left without an update on the status of my car. Dann was very kind and reliable, and quickly answered all of my questions throughout. The rest of the team at Audi was outstanding as well, and made the process easy and comfortable. Highly recommend!

Customer Service

Everything went very well. I gave 4 stars because they were unable to wash it due to staffing problems. I was given a car wash coupon to the business next door, but I’d still rather they do it while they have it. Hey you wanted feedback! Lol

Lee

I was on vacation in Vermont and had an issue with my Q8. Lindsay was attentive, fit me in and provided a loaner so my vacation wasn't ruined. All in all a very good experience. PS, the issue had more to do with Vermont roads than the Q8😁, which Lindsay told me was a possibility before they even looked at my car. …

Sam DeGennaro

Needing to replace a 2008 A3 S-line with 213K on it, I wanted a specific Allroad model, and found it at South Burlington Audi. Anthony A. was a fantastic representative of the dealership throughout the process - from initial email through a great, fast delivery on a beautiful June day in Vermont. He knew the vehicle inside and out, shared my joy of such well-made vehicles, and followed up timely, with the assistance I needed to get the car just right. It is, and I look forward to driving this beauty for years to come. Even though we're 250 miles away, I appreciate good service from good people and plan on buying my wife's next car there already. Thank you, Five stars.

D&T Properties

Though very busy Lindsey in the service department made time to get me multiple quotes for tires finding me the ones that work best for Vermont roads for my TT. She was professional and yet caring, correcting any issue quickly. As for the dealership itself I have little experience.

Michael Chahine

2nd lease with these guys. Mike Hughes (Sales Manager) and Steve Bouchard (Brand Specialist) did a wonderful job helping me find another vehicle with the exact options/packages I wanted. We had some special requirements and I couldn’t have felt any better taken care of. They spent a lot of time customizing my lease, solved every conflict, and I am really excited by the outcome. Matthew Shanks (Business Manager) clearly explained every step/benefit when finalizing the paperwork. It’s great to have a team who really wants to help, who is intelligent and focused, who does not push but is there for you. Very highly recommended.

Amy Kerr Connors

Josh was my sales rep, he was very communicative and accommodating. I was satisfied with the team at South Burlington Audi.

Susan French

I had an excellent experience yesterday with Audi South Burlington and their service team. They now provide video explanations of your service moderated by your technician!

Barry Lyman

Everything in Vermont is more friendly and personal and the Audi dealer in S Burlington is no exception. Good people with knowledge and experience.

Tom Smith

Great experience. Waiting area is fully equipped with coffee and Wi-Fi. Lindsey at reception was very helpful and professional.

Katy Lesser

There is a woman at the desk who will not even look up at a customer. She is bad for business. Everyone else there is friendly, helpful, and upbeat.

RJ S

Great service - on time, fairly priced, a future repair was flagged for next time, and I loved the short explanatory video from the tech - thank you, all!

Kori Gargano

I originally looked at Audis in August of 2021- I'm a fairly indecisive person and easily intimidated by the car buying process. I worked with Anthony who made this process incredibly easy. After test driving in the summer and taking some time to think about what I want and the right timing for me, Anthony did a great job of not pressuring me, and ultimately finding me my ideal car. He did a wonderful job of making this experience feel very comfortable- which was very important for me as this was only my second experience with purchasing a car! Overall, I would highly recommend working with Anthony to find the car your looking for.

Carrie Plunkett

Lindsey at Audi South Burlington was excellent with communication and knowledge. My car is looking and running great!

Robert Ruderman

While on a business trip in Burlington Vermont my car needed emergency service. Audi South Burlington made time for me immediately and did their best to get me back on the road. Their service department was clean, quiet, comfortable and warm on a day when the temperature outside was well below zero F. I’d like to especially thank Antony and Katelyn at the front end of the service team. I would be happy to have such a great service team at my local dealership.

Albert Liguori

From Lindsay to Jason I have nothing but praise for figuring out how to repair our 2015 A3 convertible A big thank you to the both of them. In particular, Lindsay is quite knowledgeable, efficient and friendly. She puts you at ease. I didn't get a chance to meet Jason but his notes were very clear and quite thorough. A job well done!

Jessica Ebert Edelmann

Really loved my experience buying my first Audi at Audi South Burlington. My sales representative Anthony Alichwer was knowledgeable, efficient and very fun to deal with. I traded in my Tesla and he made the entire process so easy, uncomplicated and enjoyable. I absolutely Love my new Q5 and look forward to working with Audi service!

Richard Walker

The team at Audi South Burlington was amazing! Anthony sat with my wife to get a full understanding of her needs from how she’ll use the car to colors and convenience preferences. He found exactly what she was looking for and even walked her through all the features and options in the new car. The trade in appraisal process was easy and on target with market expectations. Overall, the process was simple and exceeded expectations! Thank you, Anthony and team! We love our new Audi!

Don Cummings

Very pleased with my visit. The service manager was kind enough to agree to work on the AC for my Boxster even though they are not a dealer. Front line staff is excellent: friendly and very competent. The service tech left the car neat and clean and back to working order. Thanks!

Mark Seelig

Buying a new car is a big deal. My wife and I had been mulling over upgrading from an Audi Q5 to a Q7. While on a business trip to Vermont we walked into Audi South Burlington, more on a whim than anything else. We were greeted by Audi Sales Expert Anthony Alichwer. Having driven several Audi models when we lived in Germany, and having been to a number of Audi places, we were immediately struck by Anthony’s professionalism and courteousness. We struck up a conversation, and when we realized that Anthony was not in a hurry to immediately sell anything we at some point mentioned our thoughts about a Q7. He invited us to try one on for size, checking out seats and dimensions. Nice, of course, but not our external color, and some features were missing with the model in the show room. Well, it turned out that Anthony was expecting two other Q7 Audis coming in, and one of them perfectly fit the bill. In a matter of three days, we took care of the sale and arranged for the transfer to California where we live. Anthony was right with us every step of the way, always responding to every question we had via e-mail or phone, helpful with every detail, and always present with tips and hints. After many years with Audi here in the USA and back in Germany, the sales arrangement with Anthony was definitely the most professional, pleasant, and courteous experience we could think of as customers. Many thanks, Anthony ! Mark & Gabi Seelig

Noella Pickett

The most wonderful experience! I have worked with Anthony Alichwer (in the sales department) for a long time. Anthony is the most wonderful salesperson to work with. He is friendly, patient, and listens to his customers' needs. In this trying market, I thought I was going to have to settle for a car that ticked some of the boxes, not all. Anthony was able to locate and ship the exact car I was looking for. He did this with ease and kept me in the loop every step of the way. Working with Anthony is seamless and stress free. I will never work with another salesperson or Audi dealership (as long as Anthony is there) again. Truly the best experience all around, above and beyond! - Noella Pickett

Julie Lahiri

I recently purchased an Audi in South Burlington and found Anthony Alichwer to be a truly outstanding salesperson. He listened to what my needs were and walked me through the process in detail, always keeping me informed. Great communication and service every step of the way

Annie McKinley

Great service with a bonus car wash. Friendly and helpful staff. Allowed me to take home a loaner for several days when the job could not be completed in one day!

Ilya Hoffman

I couldn't have asked for a better service experience. Lindsay was outstanding and made the process a breeze. She was able to see me immediately, answered all my questions and followed up that same day explaining what the tech diagnosed, what part was needed and when it would be there. She even let me keep the loaner for an additional day because it was more convenient for me. I'd highly recommend Audi of South Burlington.

Cortni Kapitanski

Anthony was great to work with. Friendly and helpful, not only did he make the buying process easy but afterward, he has been very responsive to my questions as I've adjusted to my new car and has gone above and beyond to offer assistance. I'd happily buy my next car from him again

Helmer Korb

Thank you Katelyn and the Audi Service team! I appreciate how fast you were able to take my 2011 Q7 for repair of a leaking transmission line. This vehicle has been repaired a number of times and each time I can trust the problem will be solved.

terri oshea

Love that they send a video of the car to show what is fine and what needs work. Everyone was very polite and thoughtful. The car they loaned me was brand new, luxurious, and beautiful. Lindsey is the service rep who helped me and Jason the mechanic. Special Thanks to both of them.

Dan Rothenberger Jr

It was great doing business with the new ownership. Bill remembered me from previous purchases at his other dealership. Dealing with Anthony was a real pleasure and I highly recommend him!

Jonathan Fenton

Troubleshooting additional problems, went the extra distance to make sure things were perfect, and even I figured out my tires were on the road hazard warranty

Yves Bradley

Leased a 2022 S4 and a 2022 Q5 recently from Audi South Burlington-these make the fourth and fifth new Audis that we have gotten there. Steve Bouchard is amazing! He has consistently shown us great service, has been extremely good to us in terms of trades, opportunities, etc. This is a great place to get your car, and Steve is a true professional when it comes to his clients. I highly recommend him and the entire team at South Burlington Audi. Bill and Ben Shearer-you inspire the best from the people that work with you-across the board!

Peter Masterson

Bought an E-tron S here and had a great experience. Thoughtful, helpful and ready to handle any type of weird situation, which ours was coming from NH. :) thank you to Josh and the sales team for making it easy :)🙏 …

Larry A. Bridglal

I am very pleased with the staff and the service. Everyone was very nice, and professional, lot's of smiles and they explained everything to me and all my services were done in all one day.

Steph Leffler

I have had great car buying experiences at Audi South Burlington. Representative Steve Bouchard is someone I trust. He understands my needs, puts me in the right vehicle and makes my purchase easy.

Terry Phillips

The service was great. I had the loaner car a couple extra days due to the service taking longer than expected and my personal work schedule and they were able to accommodate that. The communication was top notch. They washed the car and the floor mats, bonus!

Wolfgang Miska

Service was quick and thorough The people were very pleasant The little movie on the inspection gave me a sense of being in the workshop I definitely will come back

David Welch

The battery on my Q3 failed the Thursday before New Year's day. We are from out of state and I wasn't sure what to do. I called Audi South Burlington and they told me to bring it in. With no appointment and never having been to that dealer they fit me in and were able to repair the car for me. Great job and we really appreciated how they adjusted their schedule to find time to help us.

A Calfee

Went in for regular service of our A4. Jay was great. Very helpful and got me on my way in the loaner vehicle which I really appreciate. I live 2 hrs away from the dealership, so having the loaner means I can make use of my time in the big city. Jay caught that the State inspection was due and answered several questions I had about the vehicle. Service was done before the time they had stated. Car was washed and even the drivers floormat had been cleaned of salt and sand. This is the first car we have purchased from Audi of South Burlington after many years of owning Audis and many years of mediocre to terrible service at another dealership. From first contact with the sales department, we have been thrilled with the professional, courteous and generally exceptional customer service at this dealership. I have and will continue to reccomend them.

Bonnie Bruno

As always, our experience at Audi South Burlington is an enjoyable one! The staff is always knowledgeable, helpful and very friendly! We sincerely appreciate the service we receive every time we walk through the door and talk to them on the phone. Thank you!!

Peter Delcourt

Another excellent experience! Lindsey was again very professional, friendly, and accommodating. I didn’t receive a video message from the technician this time, showing me what he checked. I had received these videos in the past, and I wonder if this service is going away. I appreciate the video as I hear directly from the technician. Other than that, Audi took care of me as expected.

Tom Brassard

I worked with Jay in Service who provided thorough communication and explanations and updates from beginning to end. The multi-point maintenance check video walk around by the technician from under the car while up on the lift, that was texted to me, is a nice touch. All-In-all, a good experience.

Marti DelNevo

Lindsey and the technician who worked on my car were extremely helpful. I had a slow leak and needed the tire repaired or replaced promptly. Lindsey made sure I got onto the schedule quickly and the technician was able to repair my tire without delay. Always very pleased with the service I receive at Shearer Audi.

Lyndsay Ogden

I recently took my Audi in for a full service, and it was the smoothest service I have ever experienced. I was able to schedule my service through the website, and I was able to drop off my car after hours to be serviced in the morning with their key drop box. I truly appreciate those little things, because it is so convenient for those of us that may not be able to get there during work hours. Anthony was so great! He gave me a call with a run down of what needed to be done, pricing, etc. I found the whole experience to be extremely efficient, and I was so pleased with how quick the turnaround was.

Dee

Big service done on time. Anthony was extremely helpful explaining some of our questions with the "outdated" 6-year-old internet system.

Peter Cole

Got me in quickly for service, communicated throughout the process and was able to save me money while getting everything done on time.

Megan

My husband and I recently bought an Audi here. We had the pleasure of working with the most authentic, friendly, knowledgeable and trustworthy salesman I’ve ever met when buying a car. I highly recommend asking for Anthony Alichwer because he’s such a nice guy, makes the whole process painless and is very transparent!

RJ L

This is a great dealership. I bought a Q7 and had a logical, down to Earth conversation with Anthony Alichwer, and he was reasonable but straightforward when required. Which is a significant factor with purchasing anything. After we reached a common ground in terms of pricing, I determined quickly that he was the right person. There are other dealerships to choose from.But I didn't feel like I needed to continue searching. Anthony was polite, easy to reason with and did everything he could to ensure a proper sale. Not to mention Brian Gamache, who was just as helpful and courteous, and went out of his way to make it happen. (For the first time in all my years of buying vehicles, I finally met a management person that was down to Earth and .. . . honest) I wanted to add that I am not being paid to review them, I am simply an average Vermonter that desired to find a proper deal just like everyone else. They had what I was looking for; whether it was the great interpersonal skills of the sales people, or the rare model I bought from them. I stayed true to my word, now I'm here to give them credit in the form of this review, where it was certainly due. Despite the current state of the auto industry,, they got me to where I needed to go. Both the A6 S-line and the Q7 TDI we have were purchased there. I''d have no qualms buying from them again.

Alexander Alexandrov

Service adviser Lindsey help me in my emergency situation with blown tire. Fixed everything fast. Thank you!

Stephen McAllister

Audi South Burlington kept me well advised of the progress of work being performed, provided a loaner vehicle, and thoroughly investigated the extended warrantee I had purchased on the vehicle. They full tested their work and everything is working very well. Excellent service - great communications!

Robert George

Had snow tires put on an A6 Allroad. Good experience and price was competitive with “tire shops”. Continuous communication was excellent by the Service Advisor since the job took a bit longer than planned due to staff schedules. Also nice accommodations in the waiting area

Eric Meyer Music

I know there is only so much any individual can do, and yet some individuals can accomplish where others fail to succeed. Ms. Moody was very pleasant and professional, yet was unable to do anything to help us when our 2018 A3 developed an oil leak while visiting Burlington. She is just an employee of Audi, yet to me she is not only the face of Audi, she is Audi and I feel let down by my experience. I have owned and driven Audi vehicles since 2001. This my fourth Audi. Never have I felt let down by Audi, even when I’ve had an issue. In this case however I see little to distinguish myself from a Hyundai owner. The story ends with me having to limp back to Maine in my leaking Audi. I made it to Darlings Audi of Bangor at 5pm and a service advisor immediately went out and verified the oil leak. This morning at 8:30 am the advisor called to confirm the car had a cracked oil pan and he would order parts and bolts and hopefully have me back to new by Monday. That is an example of exceptional service one hopes for when one drives exceptional vehicles, even a humble 2018 Audi A3. Fortunately, Ms Moody has a good foundation to improve upon. As an update, the Darling's Audi has fixed my car and even provided me with photographs so I can make an insurance claim. While I'm certain Audi of Burlington is wonderful when you have a scheduled appt., however be aware you may be out of luck should you have an unexpected issue arise with your vehicle. My car was there for three days and they never even looked at it.

thomas briere

Absolute top notch customer service, working with Anthony has been more than a pleasure as he is extremely knowledgeable, personable and accessible. The dealer is well maintained and equipped with a beautiful showroom and their inventory is very large. I rarely write reviews but I am that satisfied! I think I received a reasonable offer for my trade and the price I paid for a new 2020 Sq5 is satisfying. Anyone looking for a new vehicle in the area or online should definitely consider Audi South Burlington. I hope to be a repeat customer in a few years!

Zoila Stokes

Brett and the rest of the team are extremely friendly and helpful. We always feel great dropping off the car for service knowing they’ll take great care of it and us. Highly recommend this dealership for servicing your current audi. Can’t wait to purchase a new one from them as well. Keep up the amazing customer service!

Robin Terricciano

We worked with Lindsey at the South Burlington location to help us set up our tow hitch. She was able to provide the pricing information and service appointment in a timely fashion. She also took this opportunity to check if our vehicle had any outstanding updates. The service was courteous, respectful and completed within the time allotted. As an additional service, they washed our vehicle at no charge!

Henry Sinkula

I was very particular and Audi SB found me exactly what I was looking for - special thanks to Josh who made it happen.

Maryse Lamson

I give Brett 5 stars. I arrived to drop off my car and he had everything in order. He provided me with a loaner which I appreciated. Explained what they were doing with my car and that he would communicate with me when finished. All of this 5 minutes. I was impressed. Picked up my car. Brett explained what was done and provided me with paperwork for my records. I couldn’t have had a better experience there at So Burlington Audi and will certainly return. Brett was very personable and I look forward to working with him in the future. You have a great employee there.

Jeremy Bissonette

This is the third Audi I have purchased from Audi of South Burlington. They are quick to respond to sales questions and very knowledgeable. Because of how I was treated by this dealership I chose to wait purchasing my vehicle here rather than go to another dealership.

Jeffrey Palmer

My service experience at this location was extremely positive and professional. Lindsey, at the front desk, kept me appraised at every point during the process and even helped me make sense of the findings and plan potential next steps. From what I could observe of the sales floor, the agents were equally invested in their work and assisting customers. I am happy to have found a new base of operations in all matters car-related!

Jeanne Felmly

I just had the best experience buying a car with sales rep Anthony Alichwer! I don't enjoy car shopping at all and he made the experience downright pleasurable. He is knowledgeable and professional, and made the transaction a breeze. And, I love my new car!! Go right to him for your car purchase needs- you won't regret it! Thanks Anthony!

Ian McCray

Service is always great. Audi SB always does a fantastic job communicating exactly what is going on throughout the service visit and there are never any surprises. Overall , it is always a good experience.

Irene Katsaros

First time here, very friendly. I dealt with Brett, he was extremely polite and communicated/answered questions quickly. Only note is, they could work on their “quick car wash”. While it’s a perk, my feeling is, if you’re going to offer something it should be decent. It was hard for me to tell that the exterior was even washed.

Judy Bevans

Only went to get winter tires put on, but as usual, people were lovely. Lindsey was at the service desk and she could not have been nicer or more helpful. Although no one likes to have to take their car for service, The people at Audi become friends. It is always a pleasure to see friends. Audi S. Burlington doesn't disappoint. The seasons have changed, and I went to get my tires changed. Brett noticed that my car was due for a large service, and he worked it out so it could all be done while I was there. I love that I see the same people working there when I bring my car in. Brett and his team make me feel very well cared for.

Bruno Passebon Soares

Courteous and efficient service. Good communication and no surprise charges.

Jameson K

Fast, easy service. Always very accommodating and transparent with what must be done. And the communication from start to finish was on point. If a loaner is needed, you get it. This go round I worked with Lindsey, she was outstanding. Thank you!

Robert Lichtenstein

It was easy to set up the appointment on the website. The routine service was completed while I waited. It turned out that the brakes on my 4 year old Allroad were worn. Brett managed to perform the service and provide a loaner Q3. My car was returned by the end of the same day. I am very appreciative of the excellent service.

John Holzscheiter

Had an issue with my windshield solution, stopped in without an appointment or advance warning. Service Dept. took me in, had a loaner car available so I was able to continue with errands. 90 minutes later I was back from my errands and the car was ready with working windshield solution!!

Angelique Schultz

Bob Vietze was extremely responsive and made the car buying experience fun and comfortable. I did not feel pressured at all. He scoured the east coast for the exact car in the exact color I wanted. Then he spent hours making sure that I understood all of the technology in my new e-tron. All of the folks at Audi were so friendly and hilarious. The dealership is clean social distancing was easy. I would highly recommend this dealership to anyone!

Bob Durkin

I’ve been dealing with Audi South Burlington for at least 14 years. I can’t say enough about how pleased I am with everyone there. They provide wonderful progressional service from sales to service staff. They keep me informed about the status of my service, and I wold highly recommend dealing with them.

Kara Brown

Worked with Dann to buy a vehicle and it was the smoothest process I have ever experienced buying a car. Communication was on point and effortless! Will go back again!

Carol

Today we had our fourth Audi purchase, our first at Audi South Burlington VT. This was by far our smoothest, easiest car purchase ever! Anthony Alichwer was so informative and knowledgeable, we felt he listened to my husband and his wishes, and found the perfect vehicle....I cannot say enough about how responsive Anthony was to our emails and phone calls...he immediately addressed even the smallest details such as floor mats and roof rails quickly and efficiently. Thanks to Brian in finance for his pleasant and efficient manner! Keep an eye out for my next Q5 hybrid in a year or two Anthony..we will definitely be back. Of note, we had been servicing our vehicles at another Audi dealer in VT, and have been quite unhappy...we will be making the 1 hour 30 minute drive to South Burlington for our service from now on....

Robert Vietze

Awesome experience! Lindsey was totally buttoned up and service was completed on time and within budget.

Suman Majumdar

Very friendly staff. I've mostly worked with Brett since purchasing my used car in late 2019. I'm usually coming in 2-3 times a year between seasonal tire swaps, and maintenance from averaging 18k miles a year (less with the pandemic). Communication is excellent. They recommend services for the car, but never push and are up front with prices and cost/labor (which are $$$ because it's Audi). Loaner car option is great if you schedule ahead of time - though I live nearby and I'm always worried I'll damage it - only used that service once. Getting through by phone sometimes isn't easy, but they're very prompt with replying to voicemails. If I leave them a detailed concern, they've always responded with a detailed response if I didn't pick up - which saves on playing phone tag. I'm not sure my next car will be an Audi, but if it is, it will be because of this dealership that I would continue with the brand.

Ruby Houston

Excellent service and technicians! Brett always informs of options, if additional work is going to be needed in the short or long term. The recent brake job and wheel alignment was done well. Thanks Audi South Burlington team!!!

Deb Vermont

This dealer is the best! The service department is always accommodating and they take the time needed to explain all service provided. I love that they alert me to normal wear and tear issues that are likely to need attention in the near future. We buy Audi’s because we love driving them and we know we can depend on Audi So. Burlington to provide excellent service and sales help.

Sheryl Carr

We had an excellent experience at the Audi dealership in South Burlington. I needed my Q5 serviced and everyone in the service department was pleasant, courteous and helpful. They were on time, kept me well informed, and my car was done when they said with no surprises or concerns. The building was very clean and everyone working was respectful of the new guidelines regarding Covid. Thanks again, we will certainly be returning and highly recommend this dealership!

Jonny Meyer

We've purchased three cars here and everytime has been a smooth process. They even allowed us to take the car home before buying it. Working with Anthony has been great. He's responsive and was patient through the whole process. Overall very positive experience and the best dealership I've been to in the area.

Keith Realander

We had an issue with our Q5 and Lindsey from Audi South Burlington was able to get it into the shop and fixed quickly. The Service Technician sent a video of observations and findings with explanations of what they recommended. Great customer service!

Amy Tota

Anthony in sales at Audi South Burlington was great to work with! He made the whole car buying experience simple and a real pleasure. He was very knowledgable and transparent in every step of the process. I love my new Audi and would highly recommend working with Anthony.

Andrey Ukhov

This review applies to Lindsey, Audi South Burlington. The car was taken in for service immediately upon arrival, no waiting. Polite, clear communication skills. Lindsey understands and is capable to explain technical details. Lindsey is also efficient with the paper work. No time wasted, excellent clear communications, and attention to customers' (mine) requests. Overall: Excellent experience.

Jim Lovinsky

In and out as scheduled with no problems. Friendly and knowledgeable staff. Loaner was available during this long service so I could get some errands run. Also secure WiFi so I could get work done while waiting. Best of all the cost was as quoted and my car was nice and clean at the end!

Paul Douglas

Excellent service which is why I drive 30 miles with a ferry crossing to use their talents

Amy Butcher

Once again, Lindsey is the best. Super communicator. (Hint: If you make your appointment far enough in advance, they can usually get you a loaner car.)

Liz Mitchell

We had an amazing experience purchasing our new Audi Q7! The service was impeccable. Our sales representative , Sebatian, was wonderful...every step from purchase to pick up was great. He spent at least two hours reviewing and instructing us about all the useful technology of our new car! It's an amazing vehicle with lots of things to learn...he was super patient and made it clear that he would be there for us should questions arise at anytime. His follow up and professionalism have been top notch! This dealership is amazing!!! We love our new car!!!!

Doug Wendell

I had a fantastic customer experience with the team at Audi South Burlington (after a series of disappointing experiences with dealers in Massachusetts). Jeff Goss was very helpful throughout the process and Mike Hughes provided outstanding support. If you are looking for your next Audi I high recommend this dealer.

Dc Stott

Got our Audi Q7 there. Took it in for our 1 year service last month. The staff here is great! I highly recommend this dealer. No hassle, very courteous and give above and beyond service. Our salesman is the best, Jeff Goss (3rd vehicle purchased through him)- so if you considering an Audi you'll be very happy.

N E Shaw

I have been enjoying Audi South Burlington for quite some time - since my first exploration of buying a new Audi in 2017. I came to this dealership because my friend had bought and serviced Audis for many years here. My latest visit was particularly positive because it was my birthday. They supplied me with a loaner car and allowed me to keep it long enough to be with my family for my birthday dinner - and pick up my car the next day. I really appreciate not only the high quality of the service department and the staff, such as Brett the service manager who is always very helpful and highly professional, but also the extra personal TLC. You cannot go wrong with this dealership and this service group.

Phil Smith

First time having service done and Brett on the service team was great and attentive. Waited at the dealership as originally was there for an oil change and 30k service however the tech identified another issue that needed addressing. Through the whole process Brett kept me informed on how it was progressing. While it took longer than planned I was able to work remotely in the waiting area which helped. Great experience.

Sarah Brown

I've bought two cars now from Audi South Burlington.. The sales Manager, Mike Hughes has been professional, polite and overall makes Audi a fantastic business that's been around for a while. They have a reputation for outstanding quality, honesty, and integrity. I've enjoyed doing business here both times I bought from them. The buying process is easy, and everything was ready to go when I arrived at the dealership thanks to Anthony Alichwer! I will go back here again because of the excellent customer service. Anthony really knows his cars well and made himself available around the clock to find me the next best Audi SQ5! 😊

Brittney Brooker

Exceptional service and unmatched professionalism. Staff was courteous, knowledgeable, responsive and accommodating. An overall positive experience after weeks of searching both in and out of state. I felt a sincere effort on their part in helping me find the right car and not trying to sell me something that I did not want. They sealed the deal on an Audi Q5! Now I will look no further, and know where to go for my next purchase. They were also very informative and transparent with pricing. I felt relaxed and cared for by everyone I came in contact with. Not the typical car buying experience. This took it to a whole other level. A shout out to my salesperson, Matthew S., who had a hand in making the stars align for me, as well as the whole team. I couldn't be happier.

Matt Sawyer

Brought my vehicle in for an oil change and Brett was assigned as my service advisor. I received amazing service and was able to take a loaner car for the day to allow my commute to and from work to have no workarounds. I am always ecstatic to see that Brett is handling my vehicle is in for service, he is professional, knowledgeable, and seeks to give the highest quality of service that he can.

Peter Delcourt

Lindsey and the Audi team at Audi So Burlington, are always very helpful and professional whenever I have dropped my car off for service. I have had the pleasure of having Lindsey help me the past couple of times, and she is always friendly and greets me with a smile (even early in the morning!!). Thanks Lindsey!!

George W

This review is for an initial service appointment (new car) in December 2020. Brett was the service advisor and very personable. He answered all my questions and I was impressed with the texting features used, including a brief video from the technician showing my car on the lift and discussing the work being done. I didn't spend much time in the service area (car was a drop off) but the inside appeared nice and clean.

Dan Bukhari

We recently purchased a new vehicle from Audi South Burlington and we had the best experience with them. Our sale was handled by Anthony Alichwer and we could not have asked for a better person to purchase our new vehicle from. He responded to all our queries promptly and professionally. He was super friendly and very knowledgeable about the Audi brand. The specific vehicle we were interested in was not yet delivered from the port to the dealership lot when we began communicating with Anthony via email. Anthony literally had everything sorted out for us prior to our arrival at the dealership and when we arrived, Anthony had everything prepped and ready to go. We have been dealing with Audi South Burlington for several years now because its where we had purchased our previous vehicle as well and we have never been disappointed by them. Their customer service is top notch. We highly recommend Audi South Burlington and specifically Anthony Alichwer to anyone in the market for an Audi !

James Herman

Very easy to deal with. Good loaner. Didn't take too long.

Robert Gretschel

We based our decision to use Audi of South Burlington on Google reviews and could not be more satisfied. We did not know a soul at Audi of South Burlington when we contacted Anthony Alichwer and he responded to us in the most professional manner. He was knowledgeable, understanding and kind. The entire process from first contact to purchase price, trade in, finance and delivery was stress free. This was the best vehicle purchase we have ever had. Go to Audi of South Burlington and ask for Anthony!

Todd Everett

Went in for warranty work and a recall, really appreciate getting the same or equal vehicle for a loaner. Thank you very much Lindsay for that and all the help, plus keeping me informed throughout. Thank You Todd Everett

C LP

Very pleased. The new customer service system through which the tech texts you and then sends a video of your car, pointing out what needs to be done, greatly increases transparency and confidence. I also really appreciated having direct contact with the tech. And service was quick, well-priced and done well. Absolutely super.

Susan Rand

Excellent service advisors and quality service. They are reliable and the shop is thorough and does good work. Appreciate that they were able to squeeze me in and provide a loaner when the battery on my 2013 A4 died.

Mark Lazarovich

Brett, the first face you see when you bring your car for service is professional, knowledgeable and exactly the person you want to deal with. I have never been at this dealership yet I was treated with friendliness and respect I would expect if I was “a regular”. Very impressed. I had to wait and used my time to chat with ine of the salesmen. No hard sell but fun conversation about new models and their features. The whole experience was as painless as one can imagine in this type of situation.

Lauren Hogan

I bought my first car from Audi South Burlington and I'm thrilled I chose to take my business there. They have a great selection, a super nice staff, and are eager to help find you the right car. Anthony was my fantastic salesman from the get go. He walked me through all the steps and was prompt, courteous, and super helpful with all of my questions during the process. After I left the lot and got to play with all the settings I found out that they personalized the Bluetooth to display my name, which I thought was a very nice touch. I couldn't have asked for a more seamless experience and my hat goes off to everyone at Audi South Burlington.

Brian Shuman

What a nice visit I had with my car. Brett was kind, considerate, clear and upfront with me. Jason the mechanic seemed to care about my car and sent a video of what was happening. This was the best visit I have had in many years at this dealership that I believe has changed ownership. Keep up the excellent work and customer service. Thank you !

Lauren Sanders

Lindsey was awesome! She got me in on short notice, arranged a loaner, and then a rental when my service went longer than expected. She updated me on the repairs and provided detailed information. Service took care of my Q5 and got it back on the road with very little inconvenience to me. Thank you!

Jeannie Slauson

A special thank you to Lindsey and Jason for getting my Audi ready for my trip…..with gratitude Jeannie

Barbara Sofferman

I only went in for a safety inspection and waited onsite. I was waited on immediately and efficiently with a good explanation of options for upcoming service. I was out in under an hour on a Saturday.

steven vitale

Very prompt and polite. New to this dealership and absolutely no problem with work or condition of the vehicle after service work was performed

Georgina Schindler

Recently had our car repaired and the service we experienced from Brett & the other employees there far surpassed our expectations. Very courteous, professional and accommodating. Would recommend to everyone .

Sandra Reese

Fast, efficient, friendly service. Jay kept me updated throughout the day regarding my vehicle. Have always been very pleased with the service I receive from Audi.

Michael Cairns

Fast, effective service. Could not have been treated better by Lindsey and the Shearer staff. They kept me updated regularly regarding my vehicle. Very pleased with their service and highly recommend.

Leah McLaughry

Lindsey was fantastic at helping explain the scheduling process to me so that I could prepare better for dropping my car off. They are always so friendly at this dealership and I love that they text me to keep me informed with updates. I appreciate the service they have provided to me!

Jamaliya Cobine

Huge thanks to Anthony in sales at Audi for helping me get the car I wanted and more! I had a very specific buildout and price point in mind including some slightly custom details. Anthony was able to source and deliver exactly what I wanted (plus a few little upgrades that I’m enjoying) from another dealership to ensure I could drive my new car off the lot as soon as possible and check all the boxes on my wishlist! Super responsive, helpful and very pleasant to work with not to mention a clear passion for fun / fast cars which made the whole process enjoyable!

Keanan Spurdens

I don't normally write reviews, but Anthony A. deserves it. I bought a 2019 Audi A5 Sportback from him and the whole buying experience from first email to test drive to agreeing on numbers was very pleasant and stress-free. Even months after buying my car, he has been very helpful and responsive to all my emails regarding my Audi. He even remembered me and we talked for a bit when I brought my car back for routine maintenance. Overall a great experience with Anthony!

Laura DeGennaro

Anthony Alichwer was our salesman for both my husband's new A4 Allroad which he purchased a few weeks ago and my new Q5 which we bought last week. He is very knowledgeable and patient as I had many questions regarding the MMI interface and Apple Carplay. I was even able to Facetime with Anthony after we drove home to CT and he helped me with many questions I had. That's great customer service!

Ian Weber

This was hands down the best experience I have ever had at a dealership. Driving by I saw the car I was interested in, stopped in and was happily welcomed by the team and Anthony Alichwer. I am a huge car enthusiast and typically buy older cars. Looking for a new daily a 2019 SQ5 caught my eye. Anthony understood what I was looking for and knew everything about the car. He was not pushy but simply was educating me about the car. I ended up purchasing the car. Two small issues accrued after the purchase. A few texts back and forth with Anthony and he got it taken care of right away. I could go on and on but if you are in the market for a new or used Audi, Anthony is the person to deal with. Thanks again!

Chandelle Churchill

Receptionist Katelyn in service is fantastic, Brett is pleasant, not impressed pertaining to not thinking my OEM key fob could be programmed, I just had it cut and programmed by a locksmith without a problem! Pertaining to my phone being linked, Noone helped me try! Car not being washed because someone didn't sent know how to shift a manual transmission is ridiculous. It was backed out of the parking spot, driven into the shop but couldn't be shifted for a car wash..........

Thomas Scheidegger

My car was at the dealer for a recall and extended warranty work, plus an additional failing wheel speed sensor. The sensor work escalated into additional work needed, and I decided not to have all work done at the dealer due to costs. My experience was very positive, if you can stomach the $125/h labor cost. The atmosphere at the dealer was very pleasant. The video clip they texted me to highlight the issues was very informative and helpful.

Chad Annis

Lindsay was on top of all the details and communicated quickly and like a pro. They were very accommodating as we traveled several times during our repairs. Lots to be thankful for in our dealings with her and her team.

Paul L

Wonderful service. My Audi A6 Allroad flashed a warning. The electrical systems were unhappy. Would the cat die on me on the road? Service department was slammed, booked for weeks, but somehow Brett found a way to get me in, run a diagnostic and reload the software. Problem fixed! I felt wonderfully supported. Highly recommend Audi South Burlington for sales and service!

Carlos Theye

Friendly, professional, responsive service managers. Expert service techs that send you quick videos to summarize the mechanical issues with the car, with good honest recommendations. I’ll bring my Audi only to Audi South Burlington for service.

Scott Morehouse

Lindsey at Audi Burlington was extremely accommodating and helpful. I had an immediate issue without appointment and it was resolved quickly!

Roxanne Paquette

We bought a used A4 today from Anthony. It was a fantastic experience! Anthony was super nice, not pushy at all. I would buy another car from him in a heartbeat! Everyone was very nice and we had a great time. Love our car too!

Allen Mason

I purchased a preowned Audi from Audi of S. Burlington in a sight-unseen transaction for shipping to Ohio. My sales contact, Anthony Alichwer, was terrific and made the entire process friction free. Communication was great and the staff made a long distance purchase easy. I highly recommend the dealership and Anthony in particular.

Ann Gotham

Had a good experience dropping my car off last week. Brett was waiting, no other customers in line. Dropped off my keys and added a few more items to go over w my car. Was shown to my loaner. At the nd of the day, I was a few minutes late due to work responsibilities. Brett was patient and courteous. Outside of car was washed. Car working fine. Thx! Ann Gotham

James Slauterbeck

Lindsay was great and was able to work my vehicle in around thanksgiving based on some limitations on my end. I was provided a vehicle over the holiday to permit repair. Great customer service. I also liked seeing the undercarriage of my vehicle as part of the care.

Laura Dagan

Brett made my visit as simple as possible. He met me at my car with all of my information at hand. He maintained safety & sanitary protocols both during the delivery and pickup of my vehicle. The team at Audi South Burlington is always professional and efficient.

Chris & Laurie Chivers

We recently had our 2014 Audi in for service and had a very good experience. The work was completed on time and at the quoted price. We also appreciated the car wash!

Tracy Armstrong

Our sales representative was Anthony Alichwer and our financial representative was Brian Gamache and we were extremely happy with the care they took to meet all of our needs. Anthony was a pleasure to work with and went above and beyond his job to make the experience truly a joy. He is very professional, knowledgeable, kind, and easy to talk with about any questions or concerns about the process. We felt he had vast knowledge of the vehicles and most importantly the infotainment systems. He promptly returns calls if needed and has a very pleasant demeanor that puts people at ease and makes you feel confident and supported, not just while you are purchasing but whatever the needs are after you purchase as well. To us that kind of continued support is very important. It should be briefly noted that we arrived to purchase a Q7 and ended up shifting gears the day of the purchase and left with a Q8. To us, we felt so badly about changing our minds, however, Anthony and Brian didn't skip a beat and were extremely accomodating without any hesitation to make this happen for us. They stayed very late into the evening with kindness and made us feel very welcomed and as though it was no problem. It is rare to have such a professional team that puts the consumers needs first regardless of the inconvience. It's that kind of committment that will keep us coming back with loyalty. Brian was very professional, patient, easy to work with and did not hesitate to answer any questions or concerns. Not the typical "financing experience" that is nerve wracking and uncomfortable . Excellent personality and very kind. He took exceptional care to get everything right so we would not encounter any problems with New York registration. If we didn't understand a document he took the time to explain again without irritation or making us feel inadequate. This has been by far the best experience we have had purchasing a vehicle and it also makes us want to return and make this our dealership of choice. It's easy to say how much you love your vehicle, as these are amazing cars both in style and performance, but the real magic comes when you can walk away from a dealership with having had a perfect experience. Truly cannot speak highly enough about Anthony and Brian and how they are representing Audi. We will be customers for life With Sincere Thanks, Russell Lester and Tracy Armstrong

Greg Paus

My service experience was very positive. Car was ready early, and was thoroughly washed. All interactions with Audi employees were very positive and cordial.

katie mcneil

Dann Correia is an excellent salesman. He is responsive, knowledgeable, and personable. From the moment I expressed interest in a vehicle to the signing of the papers, the process of buying a new car was easy. This dealership focuses on making sure the customer is happy and well taken care of! I’ll definitely be back!

Pete N Jaime Morin

I had a great experience. Lindsey was a pleasure to deal with,she was very knowledgeable and took the time to explaine everything clearly and exact. Everything went smoothly and they had me in and out before I knew it.

Justin Gilbeau

Mike was so helpful in helping me find the car of my dreams. I wasn't sure if I could afford it at first, but he informed me on plans that I could work into my budget and now I'm driving in style. He was also very kind and though and I could tell that he was listening to me thoroughly.

Darren Pedersen

Service was great, on time and done when they said it would be. Only complaint I have is I was quoted $325 for my 65k service when I made the appointment. Then when I got there, I handed them a 15% off coupon (That they sent me to use for my appointment!!) I was then told the price was $340. Guess so much for the discount. Oh well...

Robert Harter

Lindsey of South Burlington Audi exceeded my high expectations for this fine Audi Dealership. Our maintenance issue required special attention and her professional and prompt service was much appreciated.

Jeff in VT

All was done correctly and was a good value. Friendly and efficient staff.

Tom

Lindsey was very professional and informed me of everything promptly. I was presented with options and cost estimates as things unfolded. Some of the prices seem high, but I have no complaints with the quality of the service and 5he professionalism of the staff

David Kidder

Anthony Alichwer sold me my first Audi A6 about 3 weeks ago. He did an incredible job of getting me the exact car at the best price. He is a no pressure, pleasant, honest salesman. He actually notified me when someone traded in the car I was looking for and the entire process was no hassle, easy and restored my belief that truly honest salesman still do exist. The car is amazing, the people here are friendly and if you are considering an Audi stop in and see Anthony, he certainly took care of me and I am sure he will do the same for you.

Monique Karthaus

Thanks to Jeff Goss for a recent smooth and pleasant transaction leading me to my first Audi ever! Will definitely use the dealership for my service as they know the car well and the whole team/service in general appears to be top notch. Over all great experience!

Karen Huyler

Very smooth drop-off and pick up process. The service was done in the time they stated. Completely satisfied.

Linda Krauss

Lindsey is a pleasure to work with. She is friendly, efficient and very knowledgeable about service procedures and services. The service on my car seems to have been performed well and was done on time. Excellent communications and updates. Highly recommend.

Tobin Nadeau

Just leased a new Audi Q7 a few days ago. I worked with Anthony Alichwer, and highly recommend working with him. I've had a few Audis but this was my first time getting a car since Anthony started working there. He was super knowledgeable about everything in the car. He walked me through all of the tech, helped me set the settings to meet my personal preferences, including the new Apple Car Play, etc. If you're considering an Audi I strongly recommend talking with Anthony. As some of these other reviews mentioned, he's not a high-pressure salesperson, just very knowledgeable and helpful with the whole process. Thanks Anthony!

Christine Blair

Highly recommended! In addition to the fantastic deal, all at Audi South Burlington involved with our recent purchase experience were accommodating, courteous, friendly, informative, helpful, and professional, especially our sales representative Anthony Alichwer. We can't thank you enough!

Riley Wilbur

Anthony was great! Very nice and helped me find what I was looking for and I never felt like I was being pressured or anything. Edit: Lindsey in the service department is always such a pleasure as well. Really nice and accommodating!

Heiko Korbanek

Great service on my 2020 Q5. Recommended the service team !!! And a very special thank you for giving me a loaner car on a very short notice. That was so much appreciated. Thank you very much Audi south Burlington

Luann Donley

Lindsay was outstanding ! She handled our entire service process with exceptional care and professionalism. She kept us informed every step of the way and made it a seamless process. Thank you for all you did, Lindsay !

Kenneth Keiffer

The situation with my car is a frustrating one. Bret was professional, factual and helpful in explaining the situation and involved others who worked on my car to explain the issue as well as copies of written info I needed to resolve the problem out side of the service department. I appreciated Bret’s demeanor throughout the process

Jason Habeck

This was by far the best service experience I've had at any dealership. Extremely attentive and transparent staff who really keep in communication to inform you on what is going on with your vehicle. I will be coming here and here only for all my services from now on.

John Lucey

Today I had a great delivery experience with my new A6 from Audi of South Burlington. Steve and Brian were great to deal with and made the process a painless one. I highly recommend these guys!

John Lucey

My recent service at Audi of South Burlington was great. Brett was very helpful accommodating the pickup of my car after hours. I have been happy with my previous service visits and will continue to use Audi of South Burlington in the future.

Tom Penfield

Consummate professionals in every aspect. My Service Advisor Lindsey Moody was fabulous with coordinating everything I needed and follow up afterward. I would highly recommend Audi South Burlington to anyone seeking the highest level of commitment to excellence.

Chad Braidwood

This is my first interaction with the service department. They’re on it so far. Love the ability to be notified via my phone on the progress of the service. Update after my June 2021 service: The service department is still hitting on all cylinders. I only have good things to say.

Ashley Farland

EXCELLENT BUYING EXPERIENCE!! Walked in and met with Anthony Alichwer, an Audi Brand Specialist. Anthony listened to my specific requests and zeroed in on the right car for me. I immediately trusted him and felt like he had my best interests in mind. Overall, Anthony was knowledgeable, responsive, and exceeded my expectations. The entire team worked together to get me what I needed. Through the process the staff was professional and genuinely seemed to care about their clients. I highly recommend the Audi South Burlington Dealership. Looking forward to working with them again in the future. Special thanks to Anthony and business manager Brian Gamache.

Jules OnTheGreen

My experience at Audi South Burlington could not have been better. After researching a dozen similar cars in the area, the pure professionalism of Matt S., and Bryan took me from an on-line inquiry to pulling into my garage with my new vehicle in less than 48hrs. Just amazing!

Ernest DeStefano

We just picked up my wife, Dawn’s, 2021 SQ5 at South Burlington Audi this past weekend. Due to CoVid, the entire deal from ordering to delivery was done by email, text and phone with Anthony Alichwer. Anthony was detail oriented and responsive to all our never ending questions and requests. It was a pleasure to finally meet him face-to-face ... we now consider him a “friend”. If you’re interested in an Audi, Anthony and Audi South Burlington is who you should see. ⭐️⭐️⭐️⭐️⭐️

Jason Robart

Great dealership. Bob Vietze is a true professional. Very knowledgeable, patient and great communicator. There's a reason that we've bought and serviced multiple cars from/with them.

Wanda Zygmuntowicz

Looking for new car options. Test drove A6. Audi brand specialist Steve was a delight to work with.... however, the rest of dealership staff on a Saturday was not as welcoming, or friendly. Also, our questions on locating particular models from 2020 and the model lineup for 2021, were not answered as well as one would hope from an award winning dealership. Possible reason may be that Audi itself is still confused about its 2021 model lineup. Regardless, thank you, Steve for your time.

Geoffrey Andrew

Easy booking with loaner vehicle. Team kept me informed of issues and progress throughout the service. Vehicle available for pick up at agreed time.

Eric Kreckel

Everything was as it should be. Service was done as promised, everyone was very friendly and helpful. Since it was a major service, I was provided with a loaner. My only suggestion is to please verify loaners are clean. It was a brand new Q3 and it was a little dirty on the inside. In the COVID age, it would make me more comfortable to know I wasn’t sitting in someone else’s dirt.

Charles Kalanges

I had a great experience working with Jeff Goss and Mike Hughes on a new A5 lease. They were patient and friendly throughout my entire visit to the dealership, and really focused on getting the car I wanted and making the deal work for me. Jeff was also great in his communication with me prior to my visit, I did not get any unwanted phone calls and I appreciated that he stuck to my preference of email. Would highly recommend doing business with both Jeff and Mike at Audi in South Burlington.

Ken Palm

Dan Correia is a young star at Audi South Burlington! I purchased a Q5 2020 after trading in my beloved Mercedes convertible! I was in mourning for about five minutes before test driving the Q5! I love my new car! It has everything I want! Dan was informative, patient, engaging and extremely professional!

William Lawson

Brett, my tire swap over went fine.The quick video that showed the mechanics eye view of the underbody inspection was informative and fun. My only suggestion would be to have some kind of heat generator for those folks sitting outside. Thank you for your continued care of my car. Also you might put a word in to “Mr Audi “ to start up production of manual transmissions again.

Bill Edwards

40,000 checkup/ oil change.... easy to schedule, Had a nice loaner car for the day... service desk is well organized... communicates effectively. Free car wash... what’s not to like ? Happy camper...

Aaron G

Great service experience. They went above and beyond what was necessary to make sure I was comfortable and happy with the work that was needed and not needed on my vehicle. Brett makes the process of pick up and drop off seamless. The loaner car program is a huge plus.

Jose Sebastiao

Great experience working with Bob V in finding and buying our first family car. He found the Q7 we were looking for including all the equipment, safety features, and even the exterior and interior colors we wanted! Bob was great to work with and made communicating back and forth very easy. We were never pressured or rushed and Bob was very accommodating to our schedule. Once we made our decision on the car we wanted, they went out of their way to find the right vehicle as quickly as possible. Very professional team! Our 2 years old now only wants to ride in the “big car” (and she still enjoys the color book and stickers they gave her when we first came to the dealership). Our experience was smooth and easy and I would recommend Bob and the Audi SB team.

Michele Hernandez Bayliss

I have never had so much fun buying a car - this is my second car from Audi SB and now I'm spoiled and can't buy a car anywhere else. Bob Vietze was the best saleperson ever - I'd say he's the ANTI car salesman in that he was the nicest guy I've ever met. Also super patient -my daughter and I test drove an Audi Q5 and he was lovely every step of the way. We wanted to test the sound system and though others might have despaired, he gracefully endured us cranking up a few songs to see how it sounded with nary a protest. In fact, I would almost say he enjoyed it. This is a first rate dealership in every way. They take care of you, they are super nice, Mike Hughes is a great sales manager (I didn't even have to shop around as he knew we were serious and gave us a fantastic price right up front with no haggling as he wanted us to buy from them) and a big asset as well. Kevin was super helpful in the financial transactions. Bob was also very patient in explaining all the features of the car. Even though we have a similar car, there were some new things and he did not rush us through anything and set up all our devices/wifi/mobile. If I could give 10 stars I would. Buying from Bob V and Audi SB is the most painless car buying experience you will ever have. You may never think of car salesman the same way again.

M Pepper

Awesome experience buying my Q7 with Anthony Alichwer! I stumbled in there for a test drive as I've had my eye on the pulse orange Q3, but after learning its specs and my actual needs, Anthony ended up securing me the perfect 1-owner used Q7. It's got everything this girl could ask for, except that radiating happiness orange, but hey, I can live with an elegant timeless black :) Anyways, back to my experience... Anthony was incredibly helpful, honest, and responsive every step of the way. First, he called me the second he discovered my Q7 about a week after my visit. I got first dibs, hell yeah! He then accommodated my test drives, various other requests, and accelerated the timeline to sell it to me as I needed it ASAP. Despite my skepticism, he was transparent and real throughout the entire process. He offered solutions and/or found ways to meet my needs, as yeah, I have some high expectations and demands. I mean we're talking I got to speak with 5 different people at the dealership, such as the head mechanic, getting into my nitty-gritty questions. So thank you, Anthony and team. Added bonus, he just answered a phone call to help me with some tech I couldn't figure out... And having formerly worked for Apple, Anthony knows his stuff in this department! Super helpful instead of spending countless hours on Audi MMI forums which I started to do. Totally would recommend Anthony, and when I'm ready for my next Audi, I'm going back :)

Kelly Austin

Audi South Burlington consistently provides superior service.

Jeff Lackey

I had brought my Audi there for some service work, Shane was a great guy to deal with. He stayed on top of things and kept me updated daily with what was going on. I never had to call them once to make sure they were doing what they said. I’ll definitely go again and possibly buy a car from them next time! Thanks Shane!!

Sean Guyette

Went in for a 30k service. Decent service as always but failed the inspection due to having a rotational tire on backwards. Couldnt do the necessary fix because the shop didnt have a lug key that fit my aftermarket lugs. I will not be returning to have this fixed and an inspection done, its not worth the drive when there is garage next to my house that does inspections. This was a hassle partly on me, but i would think a dealership that sells $100k + cars would have various lug sockets to accommodate.

Antonio Cruz

Excellent service experience with good feedback on the work done.

Laurie Dewyea

The staff are very friendly and helpful. They keep me informed on any changes that may arise during service visits and I really love the new tech video they provide to show my vehicle’s progress being done. Very cool and shows that they love what they do.

Bijan Salimi

The staff was very professional and explained very clearly about what was done to my car. I have noticed that they don’t wash the car anymore. This was the second time. Last time I was given a voucher to go next door to get my car washed. This time, it was not offered to me.

Richard Andrews

Just picked up my beautiful new 2020 Q8 from Jeff Goss. It's such a beautiful and amazing vehicle. The whole process, dealing with Jeff from choosing the car to getting it today was truly exceptional. Jeff and his team deserve a 5+ star rating. I could not be any happier!

Rodney Oliveira

Great service as always! Car was making a terrible front end noise (assumed breaks). They worked with my schedule and was able to get in. Found out it was just a stone lodged in. Got me out same day! Thanks Brett!

Sean Gerolimatos

Great communication and flexibility with the inclement weather. Much appreciated!

Raymond Obuchowski

The Service folks were great and attentive, I was waiting at the dealership for the service and they kept me informed on how it was progressing. This helped as I was able to work remotely in the waiting area. Nice touch with the car wash, always nice getting into a clean vehicle

Alazar A

Your next Audi salesman should be Anthony Alichwer! He will listen to what you need, will get you the car you want and make all the car buying (not fun experience) seem nonexistent! I did not feel pressured and when I requested for information he was on top of it! Great experience of all dealerships I’ve deal with by far!

Terri Zittritsch

For a premium car dealer, the service is far less than premium. I had a 20K mile service done, and nothing but a receipt at the end... then they send you these surveys about your multipoint checkups and did to receive the car the same way it went in (seats, entertainment, etc)? I always get my car back with the seat in some crazy position(they actually change the memory seat setting to whatever they needed), the entertainment system set to some radio station, and other changes to settings. These seem like small things, but after buying an Infinity from northern ny and seeing how they treat you, Shearer is selling you a premium car with chevy service... We need more competition in the area.

Unheard Favorites

I'm just gonna start by saying I don't leave reviews ever. And if I do. They are 80% positive. But I'll start off by saying I've been to 3 garages for my 2015 audi a3 to replace a ambient air temperature sensor, ( which had a special storie to it, not just a switch and plug in situation. ) and I've wasted loads of time on my 3 visits with no actual progress at all, I was under the impression I was going to be charged a absurd amount if I went to the dealership.... and boy was I wrong. I was welcomed by Lindsey when I went in and she took close personal care of my situation and listened to my requests professionally and casually, chris, who was my tech who took care of my car took care of a few small, but yet big things to me that were also going on with my car as well. I never brought any of the smaller things up but I had about 3 other small issues I didn't care about wrong with it. Not only were they able to fix my initial problem. They fixed all of the problems, and I payed way way less then I was expecting. Moral of the story. Lindsey and Chris rock, and my time and visit at audi was alot more then I'd expected in many ways. Will be bringing my car there from now on for just about everything.

Tim

Purchased a used A4 Allroad from Dann he was very responsive and organized. I would highly recommend him. Also nice to see Bill Shearer at the dealership. Feels good buying from a locally owned dealership instead of a corporate dealer group

Andy Price

Had a great experience at Audi South Burlington, dealing with Anthony Alichwer. He is very knowledgeable about the vehicles, as well as all the tech interfaces. Answered all of our questions thoroughly. Not high pressure. We would highly recommend Anthony!

John Taylor

I had some tire problems that I brought to them at a very busy time of year. While they had a backlog and could not work me into the schedule for several days, they were direct and honest. No bravo sierra.

David Bennett

We could not have been happier with our experience. Our sales person, Jeff Goss was outstanding. Perfect service, perfect car! Jeff was incredibly knowledgable, helpful and fun. He made the purchasing process truly enjoyable. Thank you to the entire staff including the sales manager Mike. We look forward to seeing you all again soon.

Mark Giometti

Brett at Audi was very responsive keeping informed via text on our vehicle’s status. He also got our front and year brake replacement covered by an extended warranty.

Kelsey MacArt

This month I had the pleasure of working with Dann Correia on the purchase of my new Q3 lease. Dann was extremely helpful, responsive and was able to answer all of my many questions. I would highly recommend working with Audi South Burlington and requesting Dann as your Audi Brand Specialist. The team made me feel welcome from the moment I walked in and I am so glad I was able to leave a member of the Audi family. I am loving my new Q3 and will likely be purchasing from them again in the future. Thanks again Dann and the rest of the Audi team!

Glenna Emilo

I was very happy with my visit. Everyone is very professional and efficient. Brett explained what was done to my car. I loved the video of your technician as he was working on me car. Nice touch. Thank you.

Alison Cabot

Jeff Goss was simply fantastic to work with at Audi. He came highly recommended by a close friend for his knowledge and integrity and fully lived up to that reputation. The whole team was 100% professional and courteous. Thoroughly enjoyable experience!

Stephen Mackenzie

Great & attentive service staff - recommend highly!

Todd Whitman

Five stars and more! I had an absolutely wonderful experience with Audi South Burlington. I knew exactly the car I wanted and they not only found it but went to Massachusetts to get it. I specifically worked with Bryn and Mike and they were more sincere and knowledgeable than I could have ever expected. I look forward to working with them when we buy our next Audi!

Tyler Gauthier

I want to thank Mike and Steve for once again taking great care of me and my family during the car buying process. I respect the relationship that we have built over the years, and they always treat us very well. We will continue doing business with them because of our positive experience with this great team!

Gurjot Singh

Bought my first car in the united states an audi q7 from them. Our service person antony m alichwer gave us a great deal. I was really happy to receive such a great service and patient staff that was ready to help us in every situation. Antony is a complete sales man as he also listens to his customers rather than just speaking. Mr brian the financial officer also helped us in getting the car financed. Overall it was my best experience at a car dealership so far. Hoping to buy more cars from them.

Jeff Bendoski

Very professional, courteous, and efficient staff. Reprogrammed my Audi key in 45 minutes for less than $100. They also washed and vacuumed my car without me asking. Quite a pleasant experience.

val paul

Dann, our Audi salesman was top notch from our first conversation to the final “fist bump” as we drove off in our shiny new 2021 Audi A6 Allroad car! He was very patient, and extremely knowledgeable as we peppered him with many questions comparing the Q8, Q7 and the Allroad. Once we finalized the decision, he went out of his way to personalize our purchase experience...even getting a big red bow for the car in honor of Valentines Day!! This is our 4th Audi, and we are 100% thrilled that this deal was made with Dann. We will be back for more!

Dale Norton

Just purchased a 2021 Q5. Steve and the rest of the Audi Team were great to work with. If in the market for a new or used car I would recommend you stop by and see Steve. Great Experience.

Bill Bevans

Due to recent surgery I was unable to bring our Audi in for service, so my wife brought it in. It was her first experience with your service department. She came home raving about the personal and professional attention she received. There is one problem: She was so impressed with the loaner she was given, she wants me to buy it. Maybe after I recover from the surgery and complete the radiation treatment. Thank you for your great service ... again. Customer# 7556725

Gail DesRoches

I had the most wonderful experience buying a 2017 Q3 from Audi South Burlington! From the first phone call with Anthony Alichwer to meeting Anthony, Steve Bouchard and business manager Brian Gamache, this was by for the best experience I've ever had purchasing a car! They are caring, kind, understanding and went out of their way to make this purchase easy and seamless. We drove 80 miles from Mendon and plan on buying our next new car with them. I highly recommend Audi South Burlington to anyone wanting the best!

Linda Jones

Lindsey offered and delivered a great service experience at Audi South Burlington. Everything was done as promised and in a timely manner. Thnks for making it easy.

Judith Bevans

I am a fan. Brett and the team are the only auto service people I have gone to in 6 years. Brett always goes that one bit further to help. I buy preowned cars, but I am always treated as though my car and I are their best customers.

Iliyan Deskov

Jeff was our salesman - and we loved dealing with him. He was perceptive, witty and explained things about the leasing process very clearly. As a whole the dealership is very clean and efficient. We got the right car for the right money, what else is there to say...

Allison Hebert

Brett and all of the staff over at Audi South Burlington are just really good, trustworthy people and wonderful problem solvers. All around great experience with the service department there. I would always recommend Audi South Burlington.

Desmond Johnson

This not just a shop for brand new audis if you have a used one that’s you love and want to fix. There willing to do it. Most places would just try to sell you a car or not listen. They listen treat you with respect

Leon Betts

The experience I had at Audi of South Burlington was a positive one. The people I delt with were courteous, the service done promptly and correctly.

Lee McLendon

Bruce put the roof rack on my new car on a drop in visit, and helped me identify the parts needed to adapt my old ski rack so it would fit on the cross bars. Once I got the parts, he adapted the ski rack accessory and installed it for me. Bruce went above and beyond to help me quickly and efficiently- much appreciated!!!

Casey Hurley

This was by far the best experience we’ve ever had at a car dealership! Marisa was kind, welcoming, and made the overall process extremely easy and stress-free. We are very impressed. Thank you, Marisa!

Robert Oriol

Katelyn keep me well informed on the delivery of the part I needed

Jeffrey Benay

For the past 30 years, I have been a Volvo customer...exclusively. Then, my brother waxed enthusiastically about the joy of driving an Audi and my loyalty wavered just a bit. After all, my wife still loved the Volvo Cross-Country 70 wagon so I figured I had not strayed too badly. Well, my brother was right. The Audi has been wonderful to drive. Still, I was hesitant about the switch because of the long-standing service I had always received at Volvo. How could South Burlington Audi match that? It didn't take long as I met Brett Lister, my initial Audi service advisor. Brett demonstrated a keen knowledge about the Audi yet, at the same time, a sensitivity to customer needs whereby a new Audi has awaited me as a loaner every time I enter the dealership. Brett gets right to the point when reviewing the reasons for servicing. He understands that I tend to run late for everything so he is not going to contribute to my tardy habits; rather, I am in and out without waiting at all, something I would have considered a rare occurrence at Volvo. Therefore, my experience at Audi has been a genuine pleasure as Brett gives me great advice on a myriad of topics while still making sure I am on the road in no time at all. He keeps me apprised of my car's servicing throughout the day so that the minute I arrive for pickup, the car is ready for departure. Before I leave, however, Brett makes sure I understand the nature of any repair and the cost associated with it. I leave South Burlington Audi in a car that shines as a courtesy carwash is more than a simple hosing down; rather, the car is hand washed and dried with an inside vacuuming and dusting that leave my Audi looking new...at no cost! Thanks, Brett, and the entire South Burlington team of professionals who make the total driving experience a real enjoyment. Now, I just have to convince my wife to check out the Audi wagon I drove on Friday which was fun to handle and to look at as well....

Cheryl McAlister

I was sent a video that clearly showed necessary repairs with a mechanic’s explanation. Allowed me to make an informed decision. Excellent service. Also, my car was finished an hour early.

David Austin

Lindsey squeezed me in to a time that met my schedule. She is thorough and professional. I highly recommend the Audi South Burlington Service Department.

Roger Frey

Lindsay was very helpful and professional. She makes a customer feel good about using the dealership. Roger Frey

Bogdan Andreescu

Love these guy! To the awesome salesman Anthony who was very helpful, polite and no pressure attitude. To the financial manager Brian who was one hundred percent honest and gave me all the options that were right for me. Highly recommended

Dawn Terrill

Oil change and inspection. Priced right. Inspection a bit frustrating due to tire pressure issue. We agreed to disagree about what was required vs recommended. Would be five stars if not for that and...suggest a feedback mechanism that’s not public so you can get the best info about areas that might benefit from improvement.

Fred Palmer

Brought my 2018 Q3 in for an issue with the transmission. The service team did a great job identifying the problem and resolving it. Greatly appreciated access to a loaner vehicle while the vehicle was repaired.

Greenheart1

My Service Advisor, Jay, was most helpful and knowledgeable. The Service Department did a great job. Thank you!

William Minery

Great place to buy a used car. I happened to be in Burlington for work and stopped into the South Burlington Audi dealership to check out a used Q5. I wound up meeting Jeff Goss, who is such a pleasure to work with. If I had to describe Jeff, knowledgeable, relaxed, and funny are the words that come to mind. I stopped in during a blizzard with about 7 inches of snow on the ground - Jeff dug out the Q5 and afforded me a true-to-form test drive. I came back the next day and Jeff setup a much longer test drive to make sure I was comfortable with the car. I learned the dealership has been owned and operated by the same family for 4 generations now. They treat their customers well and price their cars competitively. Super thrilled with my Q5 and my experience here.

lydia mongeon

Chris Mongeon in the parts department was amazing. He helped me before we moved back to the states decide on a car and what I wanted in a car. He spent weeks with me helping me compare cars and prices and when I finally arrived in the states I was taken right to the car I wanted and took it for a test drive. I fell in love with the first turn. I ended up buying an Audi and Ill never go back to another car again. I know Chris works in the parts department but I found him incredibly knowledgable about not only the maintenance with what car I bought, what kind of warranty package I should go with, but specs on the car that I would like and enjoy. Hes an amazing employee who went out of his way and obviously out of his position to help me. Thank you Tarah Hubbard Elmore VT

Blaine Bouvier

I have dealt with Brian G. at Audi, who got me into my A4 and eventually my A6. Brian went above and beyond to get me an amazing vehicle that met my needs and wants, while saving me a significant amount of money. I love Audi, and they are top notch here!

Sandy Picard

Just bought my 1st Audi and Anthony Alichwer made my experience exciting, seamless and stress free. Anthony thank you for everything. I love my new car !!!!!

Mickey Mossey

Audi of South Burlington has provided with with not only the best vehicle purchasing experience, but also their service is amazing. I will have a hard time driving anything other than an Audi for the rest of my life.

Gurjot Singh

This is the best dealership. Brett in the service department is the man. He's very nice and accommodating. I've bought two cars for them and looking forward to many more to come.

Thomas Simpatico, M.D.

Service is always great. Lindsey was extremely helpful and anticipated all my questions. Such excellent service is one of the reasons I feel loyalty to this dealership.

Holly Lemieux

My interraction with each member of the dealership from sales to service has always been excellent. Thank you South Burlington Audi!

Dale Miller

Lindsey and the service team did a great job on my service visit! All questions were answered and her follow up was timely and helpful. Very positive experience.

Mario Bailey

Jay was knowledgeable on the services performed and easy to talk to. Overall, it was a smooth experience and I have no complaints.

Lauren McAllister

The service department is very friendly and accommodating.

jared vincent

I recently took delivery of the second Audi that I have ordered through Jeff Goss at Audi South Burlington and couldn't be happier with our new Q7! Jeff's professionalism, knowledge of the brand and easy going nature made the entire process a fantastic and fun experience. I highly recommend working with Jeff for your next car purchase! Thank you again to Jeff Goss and the entire team at Shearer Audi South Burlington. Cheers!

Graham Voigt

My experience was great. My salesperson, Dann Correia, went above and beyond and made the process totally painless. Highly recommend this dealership and Dann in particular.

Bob Walk

I was very satisfied with my service appointment from start to finish! Lindsey has been a much welcomed addition to the service process! Thank you Audi SB!!

Peter Swaine

I am always satisfied with the service at Audi South Burlington. Ariel, Brett, Brittany and now Jessica are a pleasure to deal with. My Audis come back perfect and clean. Dealership work is more expensive but worth the peace of mind.

Michael Marallo

Great customer service. I'm on my 4th audi now, currently a new S5 and I've dealt with at least a dozen different audi dealerships for purchasing, service, etc. The service department here is the best I've come across thus far, have corrected any errors, and went made sure I had a good experience with them. I'm looking to trade up in the near future and I'll be buying it from them.

Ernie Stretton

Brett was exceptional. Always a very good experience at Audi South. Brett is extremely helpful and responsive. Give him an award for his dedication.

Chanti Slora

Brett and Audi South Burlington staff are top notch! With their high level of professionalism and friendliness it’s always a wonderful experience visiting the dealership!

don appe

Work was easy to schedule, all outlined before we dropped off the car, video by the tech who handled the work was very helpful. All in all as good an experience as we could hope for.

Sandy Smith

Brett. Thank you for your attention to detail on my recent service visit. You do a great job for Audi!! Love my S4 and service was done promptly.

David Knox

Friendly, knowledge staff. Great selection of vehicles new and pre-owned. Very modern dealership. Anthony Alichwer did a great job helping us find a dream sports car. Thanks !

Bradley Jones (Brad)

I had a great experience purchasing my new A3. This was by far my best car buying experience! Sébastien Dutton was quite professional and guided me through the process with no hassle. With his detailed knowledge of the brand, he was able to find the model that accommodated my needs while ensuring I recieved the best value. I would highly recommend working with Sébastien Dutton at Audi South Burlington for your next vehicle purchase!

Timothy Schein

Customer service was excellent. Everyone was wearing masks, and encouraged to spread out. All charges were explained in detail. Will definitely use again.

Daniel Chahine

Steve Bouchard was extremely helpful in the lease of our new Q7. Couldn't be happier with the experience. Icing on the cake was the handoff when Steve spent an hour going over all of the tech and features in much detail. I can see how he won the 'Audi's Premium Performance Walkaround Challenge'. Steve was very responsive to emails and phone calls during the leasing process. Didn't think I'd connect with a car salesman on a personal level but Steve is unique and we shared plenty of laughs. Thanks Steve!

John Freidin

Lindsey took great care of me. She knows her cars and explained what my Audi needed. She’s delightful and professional.

Todd Charlebois

Best dealership experience ever, Thanks for your help finding this awesome vehicle. A7 Audi is easily the nicest ride I have ever had, and most fun to drive.

Becky Dayton

I’ve been very happy with Audi SB sales and service over several years and three vehicles. Loaners always available, clean and comfortable facility, great communications.

Peter Comart

Got me in and out quickly. All issues resolved. Thanks.

JAS AUTOBODY

Great experience Josh Machado ! Thank you! Lisa Holmes

Doug Wendell

Great service from Audi South Burlington. Had 4 tires replaced just in time for the storm this week. Made a huge difference in highway driving in the snow!

Charlie P

The Service Dept at Audi South Burlington is consistently excellent and Lindsey is very friendly, knowledgable and helpful.

Michael Theisz

If you are looking for a new or used car, see Steve Bouchard. He will listen to you, understand your wants and needs, and work hard to find you the car you want. The entire process feels like you are working with a very knowledgeable friend, not a salesperson. Thank you Steve.

Dave V

I just bought a used audi in florida. It needed several items to make it ready for VT winters. The parts dept didn't have it all in stock but got it all for the next day. I got a call from Chris when it came in. Very happy with their parts dept. Thanks!

Chris Dussault

Wonderful service - both scheduler and mechanic were flexible and always provided me with right information to decide what repairs to take on.

Ellen Barillaro

I was very impressed with the service department sending me a video of the repair work they were going to do. They were under the car pointing out the parts they were going to replace. I was very pleased with the service.

Travis Worthington

Staff very friendly and knowledgeable.

Aimee Gaffney

We were very pleased with Lindsey’s work on our Audi Q3 - high marks for service and customer service!

Lee Allen

I recently bought some parts for an older Audi I recently purchased. Bruce, in the Parts Dept, was super knowledgeable and helpful. Will definitely be back to see him for my parts needs.

Bob Smith

I have owned my 2017 A-7 since November 2016. I have 9000 miles on it and have averaged 28.5 MPG. Having owned Lexus, ACURAs and BMWs the AUDI is the best performing in every category. Everything works as it should, technology is up to date and the performance leaves nothing to be desired. Sales and service (recall) has been exceptional. Well Done!

b watson

I live on Killington Vermont and there is a audi dealership in Rutland and I drive a hour and a half to bring my audi to south Burlington dealership because Brett in service is very professional and the shop does good work

Hans Boerma

I really appreciate dealing with knowledgeable people like Brett as my service advisor. He gets things done and most importantly, has earned my trust.

Steve Burt

While they were not able to complete the work due to a wrong part sent by Audi, the communication was excellent and I was provided a nice loaner vehicle.

solway18

Chris from the parts department went above and beyond to help me get a specific item that I was searching for. Amazing service and I will definitely do business with this dealership again... even though I am from Canada!!

Joshua Scowcroft

Amazing experience when talking about and acquiring the vehicle, amazing experiences since. Dann Correia and the rest of the team, THANK YOU!

William Glinka

Excellent service. Lindsey did a great job keeping me informed of the status of the service. I enjoyed the video from the tech. Highly recommend.

El Barto

I’ve been a customer for 10 years or so, on our 7th car here. Always professional and friendly. I would certainly recommend this dealership.

Richard LeCompte

Great communications. Friendly and helpful

Cassandra Coakley

Dann in sales was great for making our Q8 purchase a smooth transition. Highly recommend Audi South Burlington.

Steven Kind

Outstanding service. Easy and pleasant check in greeted with courtesy. All services delivered as expected.

Susie Barney

everyone i met at audi was plesent and frendly and dann was great,he spent a lot of time finding the exact car i wanted, i talked to him on the phone quite a few times and met once , but i think of him as a friend. John barney

Chip Hart

SB Audi continues to accommodate well and provide timely, helpful service.

Mark Perkell

They really went above and beyond to help me get snow tires before the snow storm today.

E Schwartzreich

No problems or need for repairs found. Dealership was very accommodating with both scheduling and my pick up.

Josh Lane

I purchased a new Audi here this week. Everything was exceptional, especially my salesperson Matthew Schildkamp. I will definitely be coming back for my next purchase!

Diana Nelson

Excellent service. Excellent personnel. Repairs were done with care and my car was ready far faster than I expected.

Joseph NewYork

I'm not a local but their friendly staff installed new wipers and checked our tire air pressure for free.

B T

Fast and competent service on my Allroad. I was even sent a video from the tech detailing the non issues he found from underneath the car.

Jay Canning

Brett and the Team at Audi SB are the epitome of gracious efficiency. Work completed timely and at a reasonable cost. Thank you.

sarah horwitz

This is a wonderful dealership and Brett is fabulous to interact with. Their work is excellent and they are always responsive. I recommend them highly.

Gavin Schleupner

Dan was fantastic to buy from. Helped us out a ton and was very knowledgeable

Ander

Very helpful, on time! Competent and capable employees!

nelsinivr6

Great sales and service here! We won’t go anywhere else for our Audi needs!

Tee Spear

Great service really friendly staff got my car in and out loved the video of the work that’s being done to the car love that they show you what needs to be done as well overall great experience true professionals down there

William Gussman

Bob V was absolutely terrific. Patient and knowledgeable. We love our new Q7.

Phillip Idziak

I brought in my Audi Q5 for warranty work and the car was finished faster than the estimated time

Andrew Rollins

I haven't bought a car here, but the service staff seems top notch. Good communication, thorough explanations, and attention to detail.

Pat Smith

I appreciate the professionalism and customer service. One neat fact, they send a video to you about your car getting maintenance done.

Michael W

Great service from the service department. Thank you Lindsey and the rest of your team!

David Burack

Excellent service, polite and sanitary (during time of COVID-19). Simplified my situation and did not load in any unnecessary parts or services.

Jennifer Ruddy

Had a great experience working with Anthony Alichwear. Absolutely no complaints. It was a no pressure easy buying experience.

Ricky Larose

We got a great deal! Thank you Anthony and all of you at South Burlington Audi! Kelly and I are very happy! Great dealership!

David Usher

This dealership has always treated me well with efficient service and friendly people.

Bill Fraser-harris

Service for TDI emissions code under warranty was completed as hoped and expected. Good communication throughout.

Barbara Gilmore

The service department bent over backwards to assist me with a loaner while servicing and taking care of all recall notices on my A6.

Petra Park

It is always a pleasure doing business with Brett. Scheduling was easy and all work reviewed.

deborah moore

Very professional and aims to please. Jay is a great addition to Audi!

Mandy Striker

Just leased a Q3 here for our business. Jeff was great with correspondence and the purchase was hassle free. Highly recommend!

Mellie Holzscheiter

Really helpful, kind, knowledgeable staff that takes the time to get to know you and help you find the right ride. I will definitely be buying from this dealership again.

Charles Kahn

We had a difficult time finding parts for a '16 s6 online, Chris Mongeon at the desk in Burlington was very helpful and got us squared away quick

Michael Seaver

Had my 10,000 mile service. As usual, Brett and the team took great care of me, and my vehicle.

Kelly Kimball

I had a positive buying experience at Audi South Burlington. I love my new Q3 and Jeff Goss was great to work with.

Michael Gannon

I dealt with Steve who was enormously helpful.

Erik Johnson

Awesome customer service, great communication and a nice loaner vehicle.

Justin Ballou

Just when you thought the experience couldn't possibly get any better they figure out a way to make it so -- absolutely stellar! Thanks Anthony, Bret, Lindsey, Paul, and team!

Keri Jensen

Great service! Extremely happy with my new Audi Q3.

Stephen Bower

Very helpful video of maintenance check. Great addition to great service

Ryan Marshal

Went in for a service and she performed quickly and efficiently got some good recommendations for some future maintenance.

Betsy Rich

So great to have a dealer that really does do their best to accomodate this loyal Audi driver. Thank you.

Michael A Strange

Lindsey and the entire team work tirelessly to provide everyone with great service and followup. Always greatly appreciated.

Tammy Cryderman

Stopped in on route from Boston to Ontario Canada after our oil light came on. They topped it up and had us out of there with no charge in less than 5 minutes.

Anthony Calderon

Brett is always very helpful and understanding. If work is an issue I’m always accommodated with a loaner.

Pat Ingram

Brett in Service, could not have been more helpful nor more personable. Very much appreciated working with him.

dale thorenson

The staff at Audi South Burlington were very helpful in finding a vehicle that fit our needs...

Howard GELBERG

Lindsay kept me up to date and well-informed throughout the estimate and repair process.

Dave Wallace

Very professional and efficient. Free car wash was lacking but otherwise good experience.

Terri Oshea

They got me in within days to help me with a problem. They fixed it and were very informative and helpful. Highly recommend.

Joseph Frasca

Excellent all-around service. Great communication and highly trustworthy.

Dale Norton

Brett was very helpful - one issue was not resolved during the service visit.

Chris Bettner

Got the car back all fixed and delivered to our home. It was in the shop a very long time. Got a loaner car which helped a lot.

Jesse Giummo

Excellent communication from Lindsey and video by service technician was very helpful.

Karen Peng

Great experience as always! Brett is always super knowledgeable and very easy to work with!

Mark Saunders

Courteous, thorough, and communicative organization. All maintenance issues were resolved one visit.

Clare Earley

Always extremely satisfied with service on my vehicle at Audi South Burlington

Peter Casavant

Great professional service, courteous staff! Gives me confidence in my car.

Sarah Johnson

Mike Hughes and the Shearer staff were great! I would recommend Shearer Audi to all of my friends and family!

Keoni Latimore

Jeff was awesome! Got my first audi on short notice with a great deal!!

Karen Villanti

I’ve never been disappointed in Audi’s fine service. This visit was just like the rest—excellent!

Diane Monti-Catania

Great service! Took less time to complete work than expected. Nicole in service was excellent!

Steve Friedman

Terrific dealer. Always helpful and thorough.

Raymond Doherty

Anthony Alichwer was professional, courteous, and very knowledgeable. It was a pleasure to do business with him.

Vince of Bunker hill

All your people are great. Thank you Lindsey! Scott M aka Vince of Bunker Hill.

Health in Focus - Chiropractic for Kids & Adults

I had a friendly, efficient experience here yesterday, which is exactly what I needed. I was treated very well and I appreciate it.

Mb Wigger

Excellent service. I really look forward to my next visit.

Mark Donahue

Great place to purchase and service ypur audi, the only German nameplate you need to look at.

David Indorato

Very professional, friendly, competent and treated me like I had been a customer for years even though I am from out of state.

Jakob Oliver

Marisa was great, helpful, friendly and very thoughtful in my experience with Audi South Burly

Mark Mast

Always professional service. Recommended an additional service that I needed and performed it in a timely manner.

Heather Wilson

Friendly people and fast service!

Jeffrey Hodgson

Very quick and knowledgeable service team.

Jeremy Martin

Their service department has true professionals providing superior communication and repairs.

Scott Roth

It was a pleasure working with Brett in service. Thanks again!

Elaina Waite

Thanks Steve, For making my transition to Audi fast, easy, and seamless.

Steven Ralph

They got me in and out in a reasonable amount of time.

Adam Piorkowski

Great service, squeezed me into a tight window that I had and took care of me. Thx!

DOUGLAS HOYT

Any time to visit Audi's is a good time. Runing the risk of falling in love again

Mike Skroski

Excellent experience. Jeff Goss is great and his coworkers are great.

John Bolog

Always good service from Shearer staff and Audi…

Raymond Walters

Everything progressed well and Lindsay was great!

Ritika Paul

Easy, breezy service!

Katrina Meigs

As always - extremely courteous and efficient.

Griffin Maloney

Fantastic customer service and brilliant service team that addresses all questions and concerns diligently and with care.

Charlotte Wheater

As always, great service, friendly, accommodating and helpful. I can strongly recommend.

mahmood vaezzadeh

Great service experience. Was kept updated of progress. Courteous staff and clean service.

miles oliver

Absolutely hands down the best service team, I will never go anywhere else, thank you all

Keoni Latimore

The service and sales staff are always great

Martha McSherry

Car was ready well before originally promised, a big help to my day!

Timothy Higgins

Very helpful, courteous and prompt service

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