Reviews of Acura of Boston. (Car Dealer) in Boston (Massachusetts).

Acura of Boston

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Car dealer

Acura dealer

1600 Soldiers Field Rd, Brighton, MA 02135, United States

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Information of Acura of Boston, Car dealer in Boston (Massachusetts)

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Reviews of Acura of Boston

Ny Nguyen

I have a car to trade in and Korab at Acura of Boston was an absolute pleasure! he was great to work with and really went above and beyond to secure my desired car and ensure top quality. Very satisfied. Thank you Korab.

Carol Korbman

I got my car serviced today and everyone was so friendly and nice. I have been going to Acura of Boston service for over 30 years and for many many of them have been dealing with Peter Marks in service. He is so nice, knowledgeable and friendly. I always ask for him and he never disappoints on getting things done at the promised time. Highly recommended.

singing bird

I have brought my cars here since the 1990s. Excellent service; they always give me options on what the car really needs and what can wait. The work Is high quality using Acura parts. It is more expensive than your local shop, but they give a 10% discount even when I don’t bring the mailed coupon & you can depend on the quality of work performed. Video clips are sent of the work as it is performed; spacious waiting area with private cubicle work space. Peter is the best!

Justin P

Had an unexpected issue with my new car while traveling. Called Acura of Boston and they got me an appointment immediately. Their shop foreman drove my car to diagnose the possible cause, and while they couldn't duplicate it, they offered their experienced insight to put my mind at ease for my long drive home. And they washed my car, too. Would definitely recommend their service department.

Ron Waddell

We had looked at three other dealerships for arriving at AoB. We needed a vehicle for commercial purposes and it was our first one. Korab was out sales rep and he stayed in touch through out the process. It took longer than we expected with our insurance carrier but Korab kept in touch and was very professional. Recommend him highly

J P

Always a wonderful experience at Acura of Boston. Peter is so kind and efficient. I’ve seen him the last few times my car has been serviced. I always feel like I am in good hands. Peter was able to honor an expired coupon for me. I will always come back to this location. Thank you Peter and Acura of Boston!

Hak Focus Entertainment

Service is top notch especially if you own an Acura, they even send you a link to a real time video from the mechanic with updates on what he finds on your car. The only thing that could perhaps improve is communicating more quietly the information about any one's car or what was found, I wouldn't want every one in the waiting area to know what I am going to pay for repair or not, I believe that should be more of a quiet conversation between the agent and the customer as opposed to a loud one where everyone can hear. Other than that, it's all good 👍.

Tim Eng

I’ve been using Acura of Boston’s services since I moved here 10 years ago. I like how they always explain the pros and cons of having work done on my SUV. Jonathan, my customer service rep had a similar vehicle and was able to relate to what was happening to my vehicle. And their service just got better with a video scan of my engine and underbelly so that I could see things that needed to be done and what I could put off until later. I look forward to keeping my SUV for a long time thanks to this group.

Jenn Osgood

I had my tires rotated and oil change today. I was able to check availability just this morning and they got me in for 2 hours later even on such short notice! They even complimentary washed my car! Bob was at customer service and he couldn't have been nicer! It was in and out in under 2 hrs as well! Thank you for such supreme service! Jenn

Joon Son

the whole experience was smooth and professional. eric was very welcoming and i did not feel pressured to make a quick decision. he was able to breakdown the various options very easily. the entire staff was very warm and welcoming as well. i will gladly return to purchase another car for myself or my family member in the future!

loghan aycock

Justin from Acura of Boston made my experience 100% better than I was expecting being a first time buyer. He helped me buy a beautiful 14’ ILX that I will never regret purchasing. Since I live out of state and there’s no temp plates in mass, Justin had to drive my car right over 2 hours to me. Seemed like he wanted me to have the car just as much as I did and I’m convinced he did. If you’re thinking about purchasing a vehicle from Acura of Boston don’t think, do.

Alan Ho

Service department is well organized, clean and staffs are very professional. I have been interacted with a few service coordinators there for almost 4 years. All of them were very nice and updated me promptly with the services done. They provide consistently high quality services.

Christine Ciotti

i had an excellent experience with Bob G at Acura of Boston for the regular servicing of my Acura. Bob was very helpful, informative and 100 % service oriented. We will for sure return for all of our Acura servicing needs due in no all part to Bob. Thank you Acura from a very satisfied repeat customer. 👍 …

Michael Corrente

A pleasure doing business with this establishment. Kevin - manager and Igor - business manager were very professional and more importantly made my wife and I feel very comfortable. Most importantly Aubrie, sales rep, was outstanding. She has a pleasant personality and she is very knowledgeable. She walked us through every detail of the RDX and the entire purchasing process. My wife and I can’t say enough about her.

Colleen Tang

I have been coming here for over 15 years and wouldn’t consider going anywhere else. Peter and the crew are like an extended family. They always make sure my family has what they need and our vehicle is safe and ready for adventure! They always go above and beyond to protect my precious cargo!

Lianna M.

I am very fortunate to get my first car here! Went to a couple other Acura dealerships before coming to Acura Boston and got the best deal here. My family and I were helped by Korab, who was very nice and knowledgeable.

Helen Louly

Service Advisor Will was attentive. He made sure I was good while waiting for my car to be fixed. Followed up with me every time. Thank you Will for a positive experience!

Michael M

I have purchased my third car from Acura of Boston. This time I had the good fortune to buy my car from Jay Dwyer. He is responsive, respectful and pays close attention to my needs. He even puts his PERSONAL CELL PHONE on his business card….Nobody does that ! If he doesn’t know the answer he’ll tell me that and he’ll find somebody who does…..no BS. The car will be the same everywhere you go but the personalized service you get from Jay can’t be beat……No, I am not a relative of his!

Allie Crane

Great buying experience. Everyone was attentive and polite. I worked with Eric and he was incredibly responsive and thorough, in explaining the process and in showing me the car when I picked it up. I walked into the dealership looking for an Integra, which is currently difficult to get, and not only did the car end up being delivered two months ahead of the original estimate, but I didn’t feel hassled in the slightest at any point. Looking forward to working with this dealership for service.

xinggang liu

Will helped me out on my tsx vibration problem and the service was great. Update: car had vibration issue for years and remained unresolved after multiple visit to other garages, Will and the wonderful crew did a great job troubleshooting the problem, and finally, the car drives great and problem fixed. one feature i really like is that the technician will share with you a video showing hwo they work on your vehicle, and it was transparent and like it a lot.

Nicole Giardino

I worked with the service staff, Anthony who did a wonderful job accommodating what I needed, and servicing my vehicle in a timely manner. The service was professional and well done. I will definitely be coming back to Acura of Boston.

Antonetta Oteri

I was able to make my service appointment for an oil change and tire rotation with ease. Once I arrived for my appointment, the service rep was informative and true to his word on the length of my appointment as well as accepting the online coupons for my selected services.

Nicole Learned

Brought my car in for wheel bearing noise and check engine light. Jonathan, my service was great. He kept me updated through the whole procees and was very thorough with making sure all my concerns were addressed .

Mike Preston

These guys are true professionals and very genuine. Car dealerships tend to have a bad reputation. I worked specifically with Korab to lease an Acura MDX. At the end of my lease he communicated my options. Ultimately they bought back my car and I was very satisfied.

Ethan Smith

Best experience purchasing my new vehicle. Aubrie and Kevin were great and very helpful throughout this process in locating and swapping for my vehicle. Would recommend!

Dennis Adams

Salesman was great. Very knowledgeable on the MDX. Great test drive. Sales and finance managers did there jobs well. 3rd vehicle from Boston location. Will continue doing my business with them.

yang chen

Great Service！Very nice and patient sales! Especially, Matt is very patient and walk through every details with us. Finally, we got a great deals! Will definitely come back to purchase another one!

Sean Burr

10/10 reccomend bringing my vehicle here. I only have one Acura left in my house hold but I still bring all of my vehicles here regardless of the brand. Argjir and Peter in service were extremely helpful in the technician Randy had the car done before I could even finish ordering my lunch great place!!!!!

karen mistretta

Easiest car shopping experience I’ve ever had. Aubrie was amazing to work with, professional and friendly, along Igor and Kevin who were awesome while we wrapped up the sale. Thank you for putting forward a great team!

Michelle Ludka

Just purchased a vehicle from this dealership and Aubrie was an absolute pleasure to work with! She was very communicative and kept me updated on the status of my vehicle throughout the entire process.

Earl Baucom

Your staff was very responsive to my service need! My service agent, Bob was particularly helpful. He explained questions well and increased my confidence in making decisions!

Pat Crow

Got an appointment right away. Service was done is a reasonable time period and service associates and all were friendly and polite. If only Acura had more manual transmission cars!!

William Skocpol

They installed a pre-ordered tire, balanced it, and did an alignment, replaced cabin filters and washed the car in less than 2 hours while I enjoyed their pleasant waiting area.

Noah Calkins

The boys and girls over here are fantastic! They did the work and sure made me a happy customer! Would recommend to everyone looking to have an easy, transparent experience.

Katie Ross

Excellent service from beginning to end. Honest and thoughtful repair information.Have only and will only service my 2006 MDX at Acura Boston. Rob is the best!!!

Rebecca Braverman

Have been taking my RDX here for service for many years. No pressure, transparent in what is needed and great work overall. Highly recommend!!

Kristin Couto

The staff at Acura of Boston made the purchase of my new Acura seamless. They are friendly, professional and pleasure to do business with.

Dennis Erickson

As always, wonderful service from our advisor, Jonathan Zannini. He has been personally responsible for handling the service on our 2011 MDX for the past 8 years.

Maalikat Vill

Excellent customer service. Was greeted immediately and warmly upon entering the dealership. I wish I knew the young man’s name who greeted me. My sales rep Eric was fabulous. No haggling straight forward experience. The car I inquired about was ready and available for a test drive upon my arrival. The easiest and most straight forward car purchasing experience ever. I already love with my new wheels.

Drew Parker

John greeted me and helped me get a great value for my trade in. Jay was my salesman and he was extremely thorough in helping me find the right vehicle. Ron did an excellent job explaining all the financials and found me a low interest loan. The Acura Boston team is high quality from top to bottom. I recommend anyone looking for a car to stop by and see what they have to offer!

Bob Creeden

I am an old Boston Acura customer but have moved to Virginia. I had trouble with my car on the ride up last week and brought it in to you at 615 Friday morning. Bob Gondolfo met me and could not have been better to me. He took care to understand the problem, got me a loaner and he is the best. Kept me up to date on what was going on and let me know everything. He was fantastic. You have a really valuable person there to interact with customers with lots of knowledge.

Rich Casallas

Nice cars, great people. Recently got an Acura ILX, process was quick and relatively painless minus some waiting time when finalizing paperwork (had an appointment for 1 and wasn’t seen till 2), but other than that it was a good experience. If you’re buying or leasing a car, ask for Dimitry. He’ll take care of you. I also liked the GM Brian Cho, and Harrison in finance. Would definitely recommend.

Courtney Jones

If you need anything for your Acura this is the best place to go! We had an extremely stressful situation due to our stolen Acura(post recovery). When we showed up we met Jay in the sales area and he was so kind and helpful while bringing me to the service center. He helped me us find Bob in the service department who assisted me in securing our vehicle. These two gentlemen made our entire experience so much easier and even found me and my one year old a private room so he could roam around. I can’t recommend them enough! Thank you again!

Soben Buth

My wife and I had the pleasure of working with Korab at this dealership. The first time we went we were welcomed right away. Korab was very informative and more importantly he assisted us through the whole process. I always have anxiety when I purchase a new car but Korab made it fun and easy. Ask for Korab you won’t be disappointed. And also the sales manager Brian was very pleasant to work with. He gave us the best trade in value than any other dealership.

monica andrade

I went into the car shop. Not intending to purchase a vehicle but just looking at my options for trading my vehicle. I was considering just selling my car as i don’t NEED a vehicle anymore. When i walked in Korab greeted me and sat down with me. He was very friendly and thorough. He asked me what was i looking for , what my price range was, pros and cons. Having worked in sales i was impressed as a lot of sales people in the industry now a days don’t care to ask these questions (in car sales or outside). He had a positive upbeat attitude and was very enthusiastic the entire transaction. Nonetheless, i walked out with a new vehicle and a happy customer. If your looking for someone paying attention to details and you want a good/ great customer experience i can assure you he is the guy for the job.

Kay Sherwin

I bought my 2009 Acura TSX in 2012. It is just shy of 90000 miles and runs like a dream! My guys at my dealership have served me so incredibly well over the last 10 years! Bob gondolfo has been outstanding! I am moving to Columbus this weekend, so I brought it in for total detailing! It feels brand new ( well, as new as a 12 year old care can feel)). I pray to find this same type of service at a Columbus dealership! Thanks to Bernardi - Acura of Boston!

Shequita Cook

The sales Rep Aubrie and the manager Brian were a big help. Although I didn't not get the vehicle as it was not in my budget they were kind and courteous. The business manager Ighor(I think I spelled it right) was very courteous also. I would purchase from them when the time is right for me.

Aaron Bickford

A very welcoming and professional experience. Everyone was very helpful and attentive, especially our salesman Justin who even came into work early to assist us. Justin is the best! Even delivered the car to Maine!

Kevin Tellez

Had an appointment for Saturday at 8:00 AM. Will at the Acura of Boston service depth called me almost an hour later with an official diagnosis, told me what my car needed, when the parts would be in. The day they said parts are in, my car was ready. They even vacuumed my car for me, wasn’t expecting that, truly appreciate that. Acura of Boston is a great place to have your Acura serviced. I have another issue with my car that they gave me a price on and will definitely come back to them to get it addressed.

Daniel C

I had an awesome experience at acura of Boston No pressure sales. Aubrey was easy to talk and deal with. Kevin the sales manager is awsome I would recommend this dealership to anybody looking for a car.

Louis Angelo

The customer service is very helpful and professional they take their time to tell you and explain u everything that’s wrong with your car and that should be fixed , I met this Agent Jonathan he assist me through everything even send me video of how my car is being inspected I’m glad to b part of the Acura family !!

Kevin Huynh

I had a nice experience with Aubrie at Acura of Boston, she laid out the details and didn't rush me or my dad when were looking at the RDX A Spec package. We went to multiple Acura dealerships throughout the week but this location was by far the most pleasant. Very professional!

Jammie

I had a amazing experience with this dealership especially the salesman justin he helped me understand the car more and helped me out with the whole process great team great people I couldn’t have gone anywhere else i am truly happy with the customer service

Kesava Chandra

I bought a new MDX from this location, gave complete information regarding the vehicle and its features. Staff are knowledgeable and very informative. I highly recommend this.

kathryn hines

Excellent service and thorough maintenance. They really listen to their customers. Got car returned quickly.

Kim Mccrossen

Excellent service swift and pain free. Open to negotiating and making this process stress free.

Lisa Ramdas

Nick took great care of my car for a tire and oil change. All around, everyone I spoke to at this dealership was beyond kind and helpful. They also sent me a video of my car being worked on, and detailed what they were doing. My car was definitely in good hands. Can’t wait to go back (well, hopefully I won’t have to but I wouldn’t mind it).

Julia Driscoll

Had such a smooth and enjoyable experience purchasing my new vehicle with Justin! Would definitely buy a car from him again. Thank you so much, Justin! Also, thank you to Harry for all of your help! You guys are awesome! 😊👍 …

Joseph Izzo

Had a fantastic car buying experience at Acura of Boston, and a big thanks to my Sales Executive Aubrie for making the entire process flawless! Everyone at the dealership was extremely professional, and I'm very happy with my purchase. If you're in the market for a new or preowned vehicle, stop by ask to see Aubrie!

JV N

Amazing service, worked with Matt and Korab. Efficient and informative about the entire car buying process here

Rachel Mingos

Great customer service start to finish making the process of servicing my car simple. Lyft transportation to and from work was so appreciated! Eliminated the hassle of having to miss work or spend a weekend at the dealership. I’ve had nothing but positive experiences with Acura of Boston for the 8 years I’ve owned my RDX. Thank you!

Peter Centauro

Outstanding customer service . Pleasant experience. Most important the actual senior mechanic was truly a professional and highly skilled in his field . Worked on different parts of the car. Transmission fluids to lights and most of all was pleasant to explain the service advisor reviewed the work order in detail Nice company to work with ,

Jami Kennedy

Wonderful experience with Aubrie from the time I walked in the door until she delivered my car to me. She was friendly, transparent, and knowledgeable. I had previously leased with a different Acura dealership & was not pleased at all. I am very happy I decided to check out Acura of Boston & plan to do all my business there going forward. Highly recommend.

Melissa Andrade

Working with Korab at Acura of Boston was an absolute pleasure! he was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him if you are considering buying a new or previously owned automobile.

peter pee

Fist off and for most thank you to everyone at Acura of Boston for being amazing all around, there is not one person who works there I wouldn't give a 5 star rating to for both knowledge sales and service. Special shout out to Adriano Polanco who worked diligently to find me the Acura that fit my Expensive taste and my not so wealthy wallet. I traded in my 14 Infinity Q60 for a 2018 MDX advanced. I was pretty hard on them and wanted a little more for my trade since it was lifted and beautiful. The manager Perry Wong appraised my truck and agreed to give me the price I wanted for my trade, he was so easy to work with! I would recommend Acura of Boston to everyone who's looking to buy a new or used vehicle and wants to walk away feeling like you got a great deal and met some great people. Hands down best car buying experience I've ever had. Thank you Acura of Boston and Adriano!

Barry Kann

Again this visit - easy to make appointment that was convenient. Efficient drop-off and check-in process. Video update of car while being inspected. Work was done promptly. Very pleased with all aspects and can recommend ACURA of Boston for service needs.

Rachel Higgins

Every single person I encountered at this dealership was friendly, welcoming, and helpful. Justin D, my appointed salesman, spoke to me like a peer while going over car specs, pricing, and financing possibilities. After my test drive, Ron W was introduced to continue the financing conversation a little more in-depth. This is the first car I've ever bought on my own, and truthfully financial discourse makes my head spin; but Ron and Justin were patient and candid with me. Not once did I feel pressured or condescended, which is not something I can say for the other dealerships I've been to recently. My financing options were a little uncertain, since I was looking to buy a 2009 CR-V with mid-range credit and needing as low of a monthly payment as possible. I left a deposit to hold the car for the day until I could come back later with my financial advisor (my mom) for a second/confirming opinion. After we took a few laps around the lot to get Mom's Seal of Approval, we went to Ron's office to talk numbers. Ron was happy to run through several different options with us, ultimately finding a loan/payment amount that I could work with. After the papers were signed and it was time to fork over my down payment, even the girls behind the counter were engaging and down to earth. From start to finish, I had an overwhelmingly positive experience at this dealership. I'm moving in two weeks and I need a car, and I've been all over creation lately trying and failing to find what I found here. I've lived down the street for three years and I had no idea that what I needed was right under my nose the whole time. If you are looking for a car buying experience that wont end in tears and profanities, look no further. Thank you!!

Richmond Nettey

I met with Peter one of the service managers. He was so helpful and and very professional at his job.

David Quinn

Always great service 10/01/2023: went back for service with a list of items, two of which were my tires. They were damaged by some of road construction in Newton and they were covered by the tire maintenance program 100%. I also needed an inspection sticker, an adjustment to my driver's side window, oil change, and wheel alignment - all were completed along with a great car wash, inside and out, before 4 PM on a Saturday. Thank you! Prior review: Went back again - they helped me with an inspection and noticed my registration needed to be renewed. They also made sure the car's computer software was updated. I was able to get in there at 7:30 AM and out in just a couple of hours with a fully serviced and clean car.

Kevin Figueroa

Aubrie was amazing, she was really helpful & nice throughout the whole process of me purchasing my new 2022 Acura TLX A-Spec. Don’t have a single complaint.

TINA BALDUCCI

Jonathan was great to work with, and I have always had a great experience when working with the service department

Ismail Chowdhury

Service advisor Bill was very helpful. Overall it was a great experience.

Nicole Palladino

After a completely unprofessional experience with Prime Acura of Westwood, I opted to take my business to Acura of Boston. I use their service department often so I figured their sales department is likely just as good - wow was I right! With the chaos of the current shortage of cars, I called a couple of days prior to make an appointment, which the team member was happy to assist with. When we arrived, my mom and I were greeted promptly by a representative who then immediately got the available sales associate. Justin was assigned to us and I cannot express how outstanding he is to work with. He was extremely attentive, provided us with updates throughout our entire process (we initiated a lease and purchase of a used vehicle), and he was SUPER friendly. He made sure all of our needs were met in a timely manner, which at a car dealership seems to be unheard of. Justin, Brian (the GM) and Harrison (the finance manager) all made the process as painless as possible…because truthfully, buying a car never ever seems to run smoothly. It was an absolute pleasure to work with the sales team at Acura of Boston and I would recommend anyone who is in the market for an Acura to 100000% go here! I only met a fraction of the team, but my guess is that the rest of them are equally great!

Andrew Chang

Visited this location with zero expectations as my previous lease was coming to an end and wanted to explore options. Korab provided an amazing experience and was extremely knowledgeable. He worked his magic in this crazy market and was able to get me a spectacular offer on my trade in into a new lease. This is my 5th lease and the only one where I felt no pressure to make a decision. I walked out and drove away in my brand new vehicle same day. It was a pleasure working with Korab and the rest of the Acura team (Kevin + Ron) and I highly recommend them!

Jessica Breu

Jonathan was incredible!! He is always so patient with me and explains things thoroughly. He also called me periodically to check in about the status of my car.

andy solari

Korab K. did a fantastic job helping me to find the vehicle I wanted. He went the extra mile(s) today to deliver my car to me and he is a professional salesperson who made my experience much better than I expected. Great job Korab and thank you!!

Tara Bovell

I have a amazing experience with Justin. He's really amazing, he's very patient and understanding. If your in the market for a new or used car I recommend this location and you should ask for Justin, he's the best 👌 …

Trish Ginese D'Aussy

Rarely do you walk into a dealership and just enjoy your day there. This happened to me when on a whim I decided to check out the Acura of Boston Dealership in Brighton. I was really interested to see the ILX model. I was met by the wonderful Ed Martens. He listened more than he spoke (important to me when I am explaining to any salesperson what I am looking for) and guided me through all the options I had. I never felt rushed. He was attentive and thoughtful and while I know they are there to sell cars and conduct business, it felt friendly and not pushy. He really gave me an overview of all the details I needed to look at and consider, and was just really awesome to discuss purchase options and car models. It's important to me to build a nice business relationship with someone as I am planning to make this major and costly purchase soon. I highly recommend working with Ed for your car buying needs, it was a very enjoyable experience!

Marianne Gorski

Service crew is great! Sales team is too pushy but the service team is great to work with!

Patrick

I always use Acura of Boston. They do great work and I’m in and out of there within a reasonable and honest timeframe. I recently worked with Nick and he does a great job making things understandable for your average customer. From the easy service pull in to the elite customer service these folks get it.

Joan L.

Very responsive to my questions, and good assistance with the items needed. I love my TLX, and just had a few items come up. (One was just my not being familiar with the dashboard icons. They were all addressed well, and I am thankful for the good service at Acura Boston.

Brian Scalisi

We met with Aubrie today to buy an Acura TLX. Great experience! Aubrie was very informative, professional and patient. It was a comfortable experience. We also met with Ron for financing and received an equally great experience....present our options but not overly pushing them on us when we opted out. One of the best car shopping experiences I've had. Was worth the 30 minute drive through Boston! A must visit!

Bruno Soares

I recently purchased a 2022 MDX from Acura Boston. I submitted an online request to them and Dorian called me in a day or two. Turns out they had the exact car I wanted arriving in a few weeks (which is rare these days). I put down a deposit over the phone and Dorian said he would get back to me when he had an ETA on the car. He kept me updated through the whole process, sending me an email when the car was finally built and calling me as soon as they had it in their lot. I stopped by, test-drove the car, signed the paperwork and that was it. Overall, it was a pretty painless process. I would definitely recommend Acura Boston and Dorian for anyone looking into buying a new car.

Vmendes

The customer service at this location is exceptional. I had the pleasure to purchase from Ed Martens and my goodness what service! Ed was patient, kind and really cared about my experience. He made sure to listen to all my concerns and answered all of my questions no matter how silly they may have been. I have never met with a car salesman who did not make me feel rushed. Ed took the time to explain everything to me and really wanted me to feel confident and comfortable with my decision. He ensured that my purchase experience was the best suited for my needs and even threw in some financial advice!!! Don’t think about purchasing your car with Ed... RUN and purchase your next car with ED. It will be your most amazing car buying experience EVER!!

K Sarai

A few days ago my husband and I went to a different dealership as we were interested in a vehicle priced 5k below market value. Once we test drove the vehicle and sat down to work out the numbers the finance people added the 5k on the vehicle. The old “bait and switch” tactic (making a long story very short). We were floored. The hour drive back home we expressed our frustration and our desire to not step foot in another dealership again. Such a horrible experience. I saw an advertisement for a newer version of our MDX and without hesitation made an appointment at Acura of Boston. I made initial contact with an online customer service rep who texted me back not 5 minimum after I submitted an online inquiry. I called and asked for a sales person who spoke Spanish so I didn’t have to translate for my husband (in case our 9 mo old needed all of my attention). Justin was so friendly and very helpful over the phone. The attention was second to none once we arrived at the dealership. Justin (Sales) and Harrison (Finance) restored our faith in car sales again. I would recommend this place without hesitation to all of our friends and family. They were honest, straightforward and even got us a better deal then our pre approval we walked in with. Thank you to the Bernardi Auto group. So excited to get our car delivered on Friday!

Andrew Hunt

The service group there is awesome. Ari helped me out a lot and gave honest feedback for what I needed.

Thomas Pallotta

If you are looking for the best car buying experience I would highly recommend going to Bernardi Acura of Boston and ask for Dimetry Vieux Sales and Leasing Consultant and Kevin Godwin Sales Manager. These guys are the best. Stayed with us through all of our some what complicate transaction and always insured us all will come out perfect. With their expertise all went as expected. Same with Financing they got us our rate and explained all of their auto maintenance options and remaining warranties. Once this was complete here is what I loved. We slowly walked around the car and made note of all body and wheel blemishes that they will take care of and a date given to me to bring back the RDX with a loaner. No fuss no muss perfect. So please go to Bernardi Acura and feel assured you are in good hands.

karolina araszkiewicz

Best car purchasing experience I’ve ever had with Blake, Kevin and Raz! They were not pushy at all. They were Customer service oriented and made the transaction super easy. I wanted to buy from them because of how great the experience was.

Isaac Bell

Me and my girl came in to purchase a vehicle. Justin helped us with the whole process it was excellent. As we were waiting around we even got the chance to speak with Dimitry & Aubrie. The whole staff at Acura of Boston seems to be top notch. Definitely a great experience coming all the way down from Rhode Island

Erik Dubovik

We just purchased our *THIRD* Acura from Acura of Boston. We come for the large inventory and knowledgeable sales associates but we’ve stayed due to their exceptional service department. As with our prior transactions, the sales process was straightforward, fair and efficient. UNLIKE our prior transactions, the closing process was faster and less paper-intensive! And the walkthrough/handover process was quick & fun. The service department has great hours (open early), and a staff who deftly balance speed and quality. If you’re considering an Acura, do yourself a favor and check out Acura of Boston.

josh vasquez

I recently purchased a 16 MDX with Korab assisting me along the way, and must say it was a truly pleasant experience. They were much faster at going through the process than other dealers I've dealt with in the past, and although there are points where I was hoping for an update, not long after the thought entered my mind they updated me on where we were and what we had left to handle.

Jess G

I came to this dealership unsure of what exactly I wanted to do in terms of financing or leasing. I worked with Justin D. who was absolutely amazing! He was very patient and extremely knowledgeable. He took the time to go over different options with me to help me make the best decision. I would highly recommend this dealership, and if you get Justin that would be a bonus!

Rachel Seeker

I’m blown away by how great the customer service is at this dealership. I buy vehicles all the time for my company and this was the best place I’ve bought from by far. My sales guy, Jay, was awesome! He was honest and not trying to play games, which I can really appreciate. Kevin, the sales manager, was so nice and professional as well. What a great team they are there. No wonder they have great ratings.

Valerie Stone

Even though it’s pretty far from my home, I go out of my way to go to Bernardi Acura of Boston for servicing my Acura MDX because the service is exceptional. Bob G, my service representative is incredibly helpful and incredibly detail oriented and follows through consistently with complete information about what my car needs and why. In addition they provide me with a wonderful NEW beautiful loaner car and they take the time to orient me to how to drive it since I am not the fastest with new technology. I cannot say enough positive about my experience getting my car serviced here!

Thomas Sabin

Excellent buying experience and MDX has so far been a pleasure

judith s

I met with Salesperson Justin several times over the course of my decision making and Justin’s calm, unpressed approach was reassuring. Because of the pandemic, it took several weeks for my car to come in but during that time, Justin communicated with me regularly. A great experience. Thank you Justin.

Laurie Foley

The work was done quickly and I received a complementary car wash.

Anita Adelson

My husband has been dealing with Acura of Boston for over 20 years, and each year the dealership gets better and better. Great communication; fabulous service and wonderful employees who are knowledgable, friendly AND helpful! Bob Gandolfo is our Service Manager and he is always attentive and considerate whenever we have to bring the car in for service or even minor issues like we did recently when we needed to get a new key programmed. The dealership is spacious, very clean and during COVID they have many areas and tables for customers to sit while waiting. Our Acura MDX even comes home clean as a whistle after service. We have run out of adjectives!! They are the BEST of BOSTON!

Carolyn Jean

Excellent service with Mark. Highly recommend. Only downside is that car wash which used to be complimentary is now $9

Ryan Klett

This is the first time I've had service done on my car where the staff was so friendly and helpful. Bob went above and beyond to help me and he kept me updated throughout the process. His generosity is a big reason I'll be returning for all my car's maintenance

Jim Kelly

Will and Acura of Boston helped me out of a huge jam yesterday and did a great job. My car died when I was in Boston from out of town, in 100 degree heat. I had it towed there and without an appointment they took the car, diagnosed the issue and had it fixed within 2 hours. Will was extremely helpful and even applied an available coupon to the service without me asking. They also washed and vacuumed the car, which had been target practice for a flock of birds earlier in the day. I wish they were closer to me, I would have my service performed there regularly without hesitation. Kudos Will and AoB! I greatly appreciate it.

Ritt So

First and foremost I would like to thank the staffs at Acura of Boston with their warm greeting and welcome us with open arms. I also would personally like to thank our sale consultants Justin Dume for is time and patient and professionalism. We was not once pressure to make a buy on the vehicle we were interested in. Overall this was the first time we felt welcome and was greeted as soon as we pull up. I will further recommend everyone to buy from Acura of Boston. I would much rather take the hour or so drive to buy some where that makes me feel welcome . This is a very diverse dealer and everyone from the sales consultant to the managers were awesome.

Sandy Lynch

I have been taking my 2009 MDX to Acura of Boston for a number of years and have found their technicians and customer service to be excellent. Jonathan has been my main contact at Acura. And it is because of his incredible customer service that although I no longer live in town, I drive from Cape Cod to Boston to have any issues and routine maintenance addressed. Jonathan is professional, knowledgeable, experienced, responsive, and always willing to go the extra mile to insure that I am satisfied... and that my vehicle leaves the service center in top condition. I would unconditionally recommend Acura of Boston and their service team..especially Jonathan!

Martin Cilwik

My service advisor, Jonathan Zannini, is very professional, courteous, and helpful. I truly enjoy conducting my auto service with Jonathan

Michael Carr

Service specialist Bob Gandolfo did another stellar job for us. Highly recommend!

Dago Corrales

I came in to get my MDX serviced. From the moment I walked in I noticed the great customer service. Vivian was very professional, helpful and knowledgeable. I could tell I was being taking care of. I ended up needing a loaner which was great and was able to use it while my car was getting fixed. When I came back to pick up my car, I was helped by Andy who also was very professional, friendly and informed me with everything that was done to my car. I will definitely keep coming back here to see both of them.

Mary Brennan

Wonderful experience with Bob the check in service rep. He was honest, informative, friendly and kept me up to date with service progress. Routine maintenance. Blade replacement and tire concerns …He even retrieved my rear wiper I tossed in their trash when I checked in thinking i needed a new set up for the blade ! Options given on the step down on top tier of tires.. Thank you Bob and Acura “give that man a raise” !!

Dickson Lee

I had an absolutely ideal experience at Acura of Boston looking to purchase a new 2021 TLX Type S with a trade in and the entire process was seamless. There was zero pressure and no pushback during the conversations and negotiations regarding my interest in this vehicle and the deal was done very quickly. I highly recommend coming in and speaking with the team of Eric and Kevin from Sales and Harrison from Finance if you’re interested in any type of transaction. The facilities were very clean and spacious, the tour of the service center and detailed explanation of what to expect and the info of delivery of the new car was superb. Again I cannot say enough good things about my experience here and I look forward to continuing my business here in the future.

Ana Avalo

Let me start by saying I wish I came sooner. I had the best experience ever! Jay was my sales rep. He was terrific from start to end, and he made sure I was comfortable he wasn’t pushy about anything. I was able to trade in my car and get the car I’ve wanted to get. I recommend Jay to anyone. Thank you so much, Jay!

Dave German

Great experience working with Brian at Acura of Boston. Looking forward to getting my car.

Tenzin Dotsang

I had a wonderful experience with Koran. He did an amazing job helping me narrow my search for a brand new car. He was very informational, kind, and straightforward about everything. I am proud to now be an Acura owner and had the best experience car shopping here!

Yvette Harriott

This is my third time at this dealership and the same salesperson. My experience was great. The booking was hassle free and my car experience went smoothly. The salesman, Gavin, followed up with me and kept me abreast of everything to do with my car, he was detailed in what they were doing and what needed to be done and what was already done. Gavin also made suggestion regarding my car which was very helpful to me and because of his help I had no anxiety during my car fixing experience. I appreciate the loaner car and the free wash and vacuum. Because of the professionalism of the salesman and his great help and the wonderful service offered I will continue to use the dealer for my car repair and service. Thanks guys!!

Dmitry Frenklakh

I had a great buying experience with Ed Marten. He took his time to explain to me all the features of the car. I enjoyed his sense of humor. The whole experience was extremely pleasant. I never felt any pressure. World class service by a world class sales person!

Shadiyah Sekka

The search for my husbands car at Acura of Boston was great. Ed Marten the dealer that assisted us there was extremely helpful and polite. He got everything done real fast and we was on the road with the vehicle In two days which was really nice. It was a wonderful experience and we will definitely be getting our cars from here in the future. Thank You Team Acura Of Boston...

Angela G.

I went to Acura of Boston because they had many RDX models on their lot. Other dealerships did not. The process to purchase my new RDX was so easy. Kylie in the internet department was my first contact and she was very helpful right from the beginning. The salesman; Blake was super nice and easy to work with. Even Harrison; the finance manager was great. He gave me options and I never felt obligated to purchase anything extra. My overall experience at Acura of Boston was fantastic! Thank you to everyone that helped with the purchase of my new RDX. I absolutely love it! I highly recommend Acura of Boston. Five stars for sure!!

Manuel Aliaga

I recently purchased a MDX from my sales person Aubrie. She was phenomenal and made sure the process was smooth up until I picked up my vehicle. Overall great experience with Acura of Boston

karen fischbach

We recently purchased a 2022 MDX from Acura of Boston and after 25 years as a loyal Toyota customer am now a convert to Acura and Acura of Boston. I am thrilled with our purchase! Aubrie, our sales consultant, was exceptional! She responded to every question quickly and made sure to keep us informed about timing etc. I have to say that Aubrie went above and beyond to ensure that we were satisfied customers! Thank you Aubrie! We also were satisfied with the price, negotiations and ease at which we came to agreement on a deal. I recommend Acura of Boston - and Aubrie- highly for making this experience easy and customer focused.

Anya Plummer

I had the best experience ever with Dorjan at Acura of Boston. He and his associates were the most patient, professional and helpful I’ve come across in my search for a vehicle. Highly recommend them!

Diane Schindelwig

I was in need of a new car my old one was on it’s last legs… I dreaded going car shopping but Ventured out to the Acura dealership thinking it would be my first stop. I was so pleasantly surprised when I arrived... the friendly non-pushy sales people were helpful and the availability and variety of the models all at great prices... I couldn’t figure out which one I wanted... I wanted to buy them all!!.. And the paperwork was so simple the finance department did a fantastic job. I am a happy owner of a new Acura And would recommend to everyone if you’re looking for a new car start with the Acura of Boston dealership you won’t have to go any further than there !!!

Lauren

I had a great experience at Acura of Boston! This was my first car buying experience with a dealership, and they were very patient with me and took the time to answer every question I asked. I purchased a used vehicle and had everything done in a matter of hours. The sales rep I worked with was Kevin. He was wonderful! Extremely kind and there was no pressure. He explained every detail of the process. Marc handled my financing and gave me some great advice and explained the details of financing that are new to first time car buyers with clarity. If this dealership has a used vehicle of interest, I would definitely recommend making the trip to Boston.

Aaron Peoples

I purchased a 2020 Acura RDX through Korab here. I had a great experience and he offered amazing service from the moment I walked through the door. The car is amazing and I just had it serviced today after 10 months of ownership. My experience in the service department was equally amazing today. Andy Tan was knowledgeable and so pleasant to work with. Thank you, Acura of Boston team! 1 year update: I had another excellent trip to have my car inspected at the dealer. Bob was very helpful and had everything done within a half hour. Amazing service again. Thank you!

Heather Taggart

Aubrie was fantastic in helping me purchase my new MDX! Always available and in communication with me even after I picked up my vehicle. The entire team helped make the process seamless. Highly recommend Aubrie and Acura of Boston.

Judith Austin

I found my car online and my purchase was so seamless and easy due to the wonderful Dorian (I've since found out it is also spelled Dorjan). He was extremely helpful, made what is typically a daunting process very smooth and stress-free. He was available to answer any questions I had, got my car registered, and personally delivered it to me. He also took the time to show me how to use the technology features in my car with patience (technology is not my strong suit). HIGHLY recommend A. O. B. and ask for Dorian!

Michael Lee

Very friendly service staff. A few of the employees have been there decades and that is a testament to how well the place is run. I appreciate their business and will continue to service my car there.

Irene Reilly

I have been coming here for 10 years now. There is always a happy face to greet me and the car repairs are always done correctly the first time.

Jhonatan Velasquez

Great dealership ...took my car for a oil consumption test and the attention by Miguel Ortiz was very good I was in and out within 1 hour very clean and professional place.

Kallí Williams

I brought my car in for service because my sunroof wouldn’t close completely. They told me a branch likely fell on the top of my car (there were scratches on the top of my car that I would’ve never seen) and the impact of it damaged the gear. Will was great explaining this to me and breaking down the cost. Will also noticed as I pulled up that I had a nail in my tire, not the greatest news, but I’m glad he noticed this immediately in his visual diagnostic. They were able to patch this, fill my oil and replace my filters. Everyone was so great and so helpful. I had to use a loaner while they finished up the repairs. At first I didn’t like the loaner, but once I got used to it and I had to drive my car back home I missed the loaner haha. Now I’m tempted to look at newer models haha. Great experience overall. Thanks Will and Acura.

Tyler Rose

I had the most amazing experience I have ever had at a dealership. My sales consultant Aubrie was phenomenal and I truly recommend you going in and asking for her service. Very attentive and listened to my needs. Was able to get the car I truly wanted.

B

I’ve brought our acura here several times over the years, including when we had some serious emergencies. They’re very thorough, complete the jobs professionally, they are honest, and they assist you and keep you updated.

Anthony Schipani

Top notch service! My wife and I were car shopping for weeks and we had an amazing experience compared to the other dealerships. From the time we walked through the doors, to the pick up of our new vehicle it was great and they went above and beyond. Extra shout out to Nate and Aubrie who were tremendous help!

Jacqueline Rivera

First time at Acura of Boston to do a diagnostic check and small inspection and even though the wait time was a little longer than what I expected (which is okay), I’m pleasantly surprised at how courteous the workers are. I got a free wash and free vacuum, which is so greatly appreciated! They also had a very nice and ample waiting area! I look forward to doing business with them in the future :)

Deborah Shuster

I just purchased a TLX from Acura of Boston. What made my experience so outstanding and exceptional was my salesperson, Dorjan Qelemeni. During the whole process from the test drive to the meeting in RI for signatures and registering the car, Dorjan was clear, knowledgeable, patient, and a true gentleman. This salesperson and this dealership were a pleasure to work with. Dorjan explained all the car's features - not rushing- and answering all my questions. I feel I can drive this new car with confidence and pleasure because of his great explanations. I will recommend both the dealership and especially Dorjan to any one who asks. Other individuals who were especially helpful and accommodating to me, a RI, resident were Kevin , a sales manager and Brianna in internet sales appointment scheduling. I am pleased. Great people and an asset to the dealership!

Shiri Barniv

We had a great experience here today. Came in as our lease expired and the sales team (Kevin and Kathryn) were great to accommodate us and make sure we leave happy and satisfied. Kathryn was very helpful and very thorough making sure we didn’t leave anything behind. Except for a long wait to finalize the sale with the finance team (which is expected on Thanksgiving weekend I guess) everything was great!

Eric Freeman

Today started out as a stressful day. My lease was ending and needed new car. Visited 2 Acura dealerships, but only one had memeoriable customer service and that was all due to Justin. His vast knowledge of the Acura brand and the current market helped put all my concerns at ease. Even with the current storage of vehicles, Justin was able to provide me with multiple options; because of his service, Acura of Boston will always be my first stop for a new car. Thank you, Justin.

BLACK LABEL

Just traded in my ILX for the RDX and I could not be happier. It’s NICE. Shoutout to Justin, with the excellent customer service, and Ron, getting the financials in order and helping to make the process smooth. 10/10 would recommend.

Milan Modh

Good fast reasonably priced service. Will is a nice guy.

Simon Caine

I bought my 2006 RSX at the Bernardi Acura dealership on Soldiers Field Rd. 15 years ago. I’ve been maintaining and repairing it there ever since; it’s at 190,000 miles. Sure it shows signs of age - a little bit of creaking and wrinkles - just like me. Don’t wanna replace either one of us. The techs are absolutely top shelf and the service consultants are knowledgeable and also warm blooded human beings. I wouldn’t want to go anywhere else for car stuff.

Ken Chau

Scheduled an appointment for service and my service manager was knowledgeable and honest. The service (oil change, brake noise, interior rattle, software update, and accessory install) was quick and painless with no extra surprises or costs, everything was discussed in advance and the invoice matched what was discussed. Highly recommended

Lisa Healey

We had an excellent experience at Acura of Boston. Rick was our sales person, Chris was the sales manager, and Mark was the finance manager. All three were very nice, accommodating, and easy to deal with. The selection of cars was great, and Rick walked us through everything. I cannot say enough about this dealership, and I would highly recommend it.

Mark Williams

I wanted to take a moment to everyone know about my experience read Acura of Boston. The entire staff is very welcome and very helpful and extremely friendly. My car buying experience with them was awesome. Down to the very smallest details was very important to both myself and the dealership. So I know that these reviews are very important to both the dealer and someone looking to purchase a vehicle or doing business with the dealership. I would definitely recommend this dealership a couple years ago I bought a car for my son and because of the experience that I had I decided to go back and this experience was actually just as Pleasant. So yes for me it's a five-star and I would definitely recommend that you visit this dealership. My salesperson name was Steven Santos wonderful guy. As I stated before just everyone at the dealership is so very helpful and I would definitely recommend them.

Paul Fichera

My service visit was excellent. My Service Advisor, Bob Gandolfo, as always was excellent. He kept me informed of the progress, made sure I had everything I needed while I waited, and clearly explained any additional service items my vehicle needed. The appointment actually took less than estimated and the vehicle was nicely washed and cleaned at the end. Finally, after the appointment, Bob followed up to make sure I was satisfied with services.

Brookey Rodney

Had a great experience at Acura! They helped me through any questions I had, and did their best to get me the car I wanted. Thanks to Justin the salesman I was able to happily purchase my 2021 TLX!

Justin Dume

On my way to work I caught a flat tire and destroyed my Rims. I had my car towed to Acura of Boston and from the moment I arrived they were very polite and attentive to my situation. Nick in service set the expectations and let me know immediately that it would take at least 1 full day to take care of the damage. Without many options at my disposal the Service Director Brian Nadeau came to me and asked if there were anything he could do to help. I told him I was late for work and had no transportation. He was courteous enough to provide me with a loaner vehicle that allowed me to get to work on time. I can't express enough the weight that was lifted off my shoulders. I picked up my vehicle yesterday and I am very happy with the end result. I'm back on the road like nothing happened and would recommend anybody that needs service or oil change to visit Acura of Boston. Nick, Brian & the whole team there are remarkable.

Mike Schick

Was at the end of our lease and 5 months away from needing to figure this out. Receive a call from Korab who was helpful in getting us into another MDX and also putting us in a better financial situation. We literally went from his call to taking home a new vehicle within 24 hours. This dealership and Korab were amazing to work with and very supportive and flexible with our situation. I highly recommend them if you are in the market for a vehicle...not to mention Acura makes a great lineup of vehicles.

Ashley Martin

I had an oil change, tire rotation and inspection and I was in and out in 2 hours. The car Was washed and vacuumed and looks brand new! I love the service at Acura of Boston and especially now I felt safe and was able to get 2 hours of work done while waiting! I highly recommend Acura of Boston to anyone who is looking for not only a great car but excellent service!

Scott A

Top notch service every time, it's why we drive so far to go here. Bob is fantastic to work with and always goes above and beyond to accommodate your needs. He is zero pressure and honest. Thanks bob!

Yoana Reyes

I when in for service to this Acura dealer and they where awesome. They explained everting yo me with details. Totally reconnect coming this dealer for service. Also out of Curiosity I when to the sales floor and I met this awesome young man Justin Dume he took his time to help me get an idea of what car I would like to get into next. He gave me good advice and he is awesome also he is bilingual if you need help in Spanish he is the guy for you.

Jeffrey Kleiman

Great experience at Acura of Boston! Justin was a superb salesman. He was very knowledgeable about the differences between the Acura TLX models that I drove and was not at all pushy. Worked with me 9n negotiating a deal that worked.

Mariya Khan

Very friendly, very professional. Blake helped me with my purchased, I just bought a 2019 Acura RDX and I am in love. Blake was very helpful and patient. He answered all my questions and made my visit a non hassle experience. I would definitely come back for my future purchase.

yanick douyon

Andy was fabulous at accurate Boston. He helped navigate the services that needed such as a new turbo, brakes, suspension, .etc .I did not feel any pressure . Andy was very concerned and helped me find a lower cost of turbo. He reviewed the pros and cons and let me decide the next steps. The overall experience was fabulous. One of the best service for car repair. I got a great loaner and everyone was very nice. I will definitely return to accurate Boston and seek out my favorite sales person Andy

Meredith Thompson

The service at Acura Boston is excellent! They are responsive polite the waiting room is spotless (and has snacks!!!). They gave me a loaner as the parts took a few days but it was easy. Andy did a great job - and even found some ways to discount the cost of what was a large expense (as mine is an aging car). I am so grateful!

Aniya

I had a wonderful experience at Acura of Boston. From my first interaction with Kevin, who offered me a very fair deal, to my meeting with Alex yesterday to pick up my new TLX, Acura of Boston exceeded my expectations. Alex was so kind and pleasant. He answered all my questions and spent additional time helping me with some of the settings in the new vehicle. Mike was also very personable and efficiently assisted me in finalizing the paperwork. This dealership seems to be one that cares about their relationships with customers. (unlike many dealerships out there!) Overall the service and personalized attention was exceptional!

Denise Comeau

Outstanding experience from front to back. Eric was tremendously helpful and knowledgeable about the new TLX models and was very patient as I worked through making a decision on package and color. I was given a very fair price on my trade in and the finance manager Shahaad was professional, friendly and transparent. Overall, exceptional experience and service. Will certainly be coming back to Acura of Boston for my next Acura

Nathalie G

Everyone knows the car shopping experience is a stressful one BUT with the Acura of Boston team it was a breeze. Rick Cordner was absolutely amazing with his service. From his knowledge of the vehicle to how accommodating he was throughout my appointments, he was great! I have never had such great service while shopping for a vehicle. The purchasing experience was very laid back but very clear regarding all of the purchase details. I would definitely return for my next purchase and recommend Rick to anyone looking to purchase a vehicle in a very low stress environment. Ask for Rick!

Scott True.

So... I found our car online and decided to go take a look at it on-site at Acura of Boston. It was a great price and exactly the car we wanted. When I walked I to the dealer, I was approached immediately and asked if I needed any help. In the two minutes it took that help to get to me, two other people also asked if I needed help, great service. Ed Martens was my Sales Executive, yes executive as he was beyond professional and knowledgeable. Car was Great as well as the price, they have a no haggling policy, I did my homework and understand why, their prices are what you get after what you go through at other dealerships when the sales guy goes to the sales manager 10 times. :). When I decided to buy the car I overheard a young lady sitting at the next table say "that's it, done, that was easy", I ended up saying the same when my deal was done. I would be hard pressed to buy a car anywhere else in the future. Ed was great, met the GM when he thanked me for the purchase and he even stuck around to talk, finance guy was impeccable (no finance interest games either to make up for your trade-in). Insane warranty deals that was Almost too good to be true, new and used. BTW, I bought a used BMW, not even an Acura but was treated like I had bought their flagship vehicle. If you're buying new or used, try there, you will buy there. They also delivered my car to Hampstead NH, honest, not making this up.

Richard Petrisko

Acura of Boston is a breath of fresh air when it comes to the buyer (leasing) experience. From the moment I stepped into the dealership Justin Dume took great care of me. He is very knowledgeable; he answered all of my questions. I appreciated his approach; I never felt pressured. The finance department was great, he took time to explain my leasing agreement. He was patient with me and took the time to review a few different lease options. Although I leased a new car, it was nice that Brain Nadeau from the service team sent me a welcome email. I couldn't leave the GM, Kal Nasser, out of my review as he ensured everything from beginning to me driving away went smoothly. I will be a repeat customer.

Charlotte

In all my years of buying and trading cars I have never had an experience like I had with Acura of Boston. This experience was pleasurable, comfortable and professional from the Sales person, Sam, the Pre-owned Sales Manager, Raz to the Finance Mgr., Marc. I felt like I was part of a team vs an adversary. They worked hard to make the deal work for both of us and the whole time I was treated with respect and kindness taking care of every detail for me and going above and beyond what I have ever experienced in the past. I would recommend this dealership to anyone without any reservations and I as a matter of fact I sing their praises any time I have the opportunity.

Colleen McAuley

I had the pleasure of working with Jay last week where I traded in my 2018 Civic for the 2021 RDX. I was extremely comfortable the entire time due to the staff’s warm welcoming right down to COVID precautions. They respected my time and even though Jay was not sure if I was going to purchase a new vehicle or not, he spent an hour going over all the features with me while also chatting about current events, etc. I felt so well versed in the benefits of the RDX, confident in my price I was quoted and was impressed by the entire dealership experience. I purchased my car the same day because I felt I got great value, great service and trusted Jay and the entire staff at Acura of Boston.

Yannick Bessong

They always make sure you get the best service. However, it is very expensive and now Acura of Boston is charging an extra $20 per day for a loaner vehicle. It seems small but it adds up if they have to keep your car for a few days.

Steven K

Brian, the GM, and Justin were exceptional! Fantastic experience and very professional. Definitely the place to get your Acura.

Peter Viola

Great experience overall. The sales rep Matheus was a nice fellow and willing to put together different options to meet us at our price point (thanks to Brian the GM for making it happen). My second time leasing from these guys, would definitely do it again.

John Silvestro

Went in for my annual inspection. Was greeted promptly by Jonathan who checked me in efficiently and with a friendly manner. I was informed that my inspection was covered since I purchased the car at that dealer. The I section was done in about an hour, and my car was washed and ready to go. I have had regular maintenance and extra work done there for years, i have worked with most of the service associates who are all top notch.

julito cesar

Bought a 2022 MDX with Justin. Very happy we were able to get it done. Unfortunatly our local Peabody Acura disappointed us. But im excited anf glad i took the trip.

Steve Cote

The car buying experience was as good in 2020 as I remember it in 2013. This dealership, even in light of normal employee turnover, just gets it. They’re obviously in business to make money, but they’re willing to compromise. I would like to thank Sean, Kevin and Chris for making car buying a pleasant experience. Sean was very knowledgeable regarding the RDX features. He took his time to be sure we understood what the car had to offer. Both Kevin and Chris provide support throughout the process. I would like to thank Acura of Boston. Steven

Valerie Morano

I was dealing with several dealers at the same time and Bernardi was the one I ultimately chose. They were polite and did not waste my time with the typical dealership song and dance. Kevin and Rick were willing to make the deal happen and make sure I was happy. I would recommend this dealership to friends and family

Chad Miller

Had a great car buying experience at Acura of Boston. Very professional and friendly sales staff.

Moe Kha

One of the best service experiences out there! The staff is very friendly and professional. Andy and Sean made everything seem-less and kept me updated the whole time. I drove an hour out of my way because I know that they are the best when it comes to service. I had an appointment booked at Acura of Westwood a week out and they turned me down last min and failed to accommodate me for miscommunication between their employees. I would highly recommend Acura of Boston!

Nikkie Santospago

Our whole experience was fantastic. We were deciding between two different dealerships and we chose Acura over Dodge. Justin really made the difference in the sale. Thank you for the great customer service, it matters.

Amir Abdolahi

We recently traded in our current vehicle and purchased a used Acura MDX. Jay was our Sales Consultant and did a great job explaining all of the features to us. We were a bit disappointed there was no room for negotiating the sales price of the MDX and wish we had gotten more for our trade in, but overall I think the transaction was fair and competitive relative to other places we went to. The professionalism of the staff did not stop after we signed the contract, which we loved. When the car was delivered, there were a couple minor items that weren't as promised, but the GM Brian was super quick to acknowledge and address our concerns. We brought the car back in and Brian made us feel like a VIP. Overall we are very satisfied with our purchase and customer service received at this dealership. We love our MDX (the dual screen is a bit confusing but I'm sure we will learn it overtime) and highly recommend Acura of Boston!

Ankur Gupta

I utilized the service department at Acura of Boston on a Saturday recently for a few items, including a recall notice, I needed to get done on my Acura ILX. This was one of the better service experiences I've had at a dealership and it was all thanks to the team that I worked with there. Bob made sure each item I needed to get done was taken care of as well as any concerns I had were noted to check out. I had the option to wait or take a loaner, I picked the loaner so I wouldn't have to wait a few hours. He did a great job keeping in touch to let me know how everything was going and added a service item to be done under warranty without issue. He also told me to just keep the loaner until Monday (they're closed Sunday) so that I wouldn't have to hustle over to pick up my car late that evening. The service manager helped me get a loaner quickly and even helped get me one I wanted to try out. He spent the time to chat with me about how they are set up with service and pricing which was nice to know. I generally find dealerships to be a bit expensive on service, however, the items I inquired about were relatively reasonable in their pricing here.

James Poulakidas

My whole experience at Bernardi Acura was outstanding. From working with Brianna (from their call center) , with Justin Dume in the showroom, and Dan from finance. They were all extremely great to work with and honestly made the difference in a close choice between Acura and a competitor brand. They went above and beyond with every step. I’ll absolutely recommend to friends and family.

Andre Thomas

Came in to Acura Boston after having a bad experience at Prime Acura. Peter did a great job of listening to my problems and creating an effective plan to fix them that I was happy with. It took a while to get the parts shipped to the shop but after the initial visit to diagnose, my issue was fixed while I was in a loaner in just three days. Pick up was smooth, and payment was easy as it didn’t cost an arm and a leg.

Evan Kennedy

Great and efficient service. The service representative Peter Mark was very helpful.

Joe Gratiano

I recently purchased a vehicle at Bernardi Acura of Boston and i have nothing but things to say when it comes to the service provided. My sales person Justin offered to help me as soon as i stepped foot in the door. We sat down and went over what i was looking for, etc. I then test drove a vehicle, loved it, decided to go ahead and buy it, and drove it home the same day! The sales manager Chris, was very professional and helped me get what i wanted in the car buying and trading in process. The finance manager was also extremely professional, knowledgeable, and got my financing done so quickly. I highly recommend this dealership. I test drove the vehicle at 11:15 am, filled out some paper work, went home in between, came back and drove off the lot with a new car at 5 pm. All around excellent.

Shimi Angel

I've been looking for a new lease for over a month. Been in Audi. Infinity, Toyota and BMW. All was nice but this one was by far the best. From the start to the end. Working with Justin Dume it took 30 minutes to get a price after a test drive and I didn't have to negotiate at all. Because I I already knew it was the best offer after last places I went this month. I got the RDX and I love it. The agent was very nice. I can't wait to send my friends here too.

Leslie

What can I say about the wonderful, professional experience I had at Acura of Boston! I was interested in getting into a new lease and I was completely pleased with everything from beginning to delivery of my newly redesigned TLX; it’s gorgeous! Ed, my sales advisor was very knowledgeable regarding the vehicle which helped to make the initial test drive go very smoothly. The General Manager, Brian was very engaged and ensured that the entire process went seamlessly. Brian’s professionalism, knowledge and relatability was second to none and I’m happy to recommend Acura of Boston to family and friends!

Chun Pong (James) Tam

This is the ONE car dealership in which I did not feel being ripped off. Eric Fleming is professional, kind, and engaged in getting me the right vehicle. Super glad that I made my purchase here. Thanks Eric and everyone in the dealership! Eric - I owe you a Starbucks card! :)

Nick DiStefano

Korab - worked with Korab at Acura of Boston. He was very upfront and easy to work with. He wasn’t pushy and was very helpful about the options of buy vs lease. We agreed to a price on new lease of RDX and that was price no hidden costs. Once we put deposit down he was in contact about timing and picking up car. Everything was right on schedule and car was detailed before we picked up. Highly recommend and will be back.

David J. Gorman

Bob was extremely efficient and offered suggestions on service but was not pushy about it. He makes you feel like a valued customer. I have had Bob as service rep twice and have felt comfortable both times. He calls the next day to see if everything was done to my satisfaction. I am more than pleased with Bob and the dealership, Acura of Boston. I bought my car from them three years ago and have been more than pleased with all my dealings there.

Rich C

My recent new car purchasing experience was quite impressive. My salesman (Eric) was extremely knowledgeable and applied zero pressure. He responded to all my questions and concerns throughout the process. The financial transaction/documentation aspect was reviewed in detail with the Finance Mgr. (Marc) and went smoothly. Last, and certainly not least, even the General Mgr. (Kal) set aside time to meet with me on a couple of occasions to ensure all my expectations were being met and addressed any concerns I may have shared (not too often does that happen)! The end result was a Satisfied Customer and I encourage anyone looking for an Acura to go to this dealership first! I'll be more than happy to be used as a reference.

Tanya Dufour

Very responsive, friendly, and customer service oriented. The sales team does not work on commission so they are more focused on making the customer happy rather than getting a quick sale. Management reached out to me initially and were willing to come to a fair agreement to close the deal. Overall very positive experience compared to other dealerships that I visited.

Ryan Kenny

Our MDX has some noise issues and the folks at Acura couldn’t have been better during process of fixing our car. They met me at my home to drop off a loaner and was very good about providing me with updates about the repair. Eddie and the rest of his service crew are fantastic. Highly recommend!

Jamie Wolfe

Ask for Korab Krasniqui - he is incredible to work with! He is knowledgeable, has a warm demeanor and is focused on your needs as a consumer. He is a great salesperson as he wants to get you equipped with a great car but he is in no way pushy and wants you to end with the best and safest option for your needs. He is a pleasure to work with! At the end of my meeting with Korab, he introduced us to a general manager who offered to answer any questions and asked us how our experience went, this group is very professional and focused on their car buyers! Also Acura's are a great, reliable, and attractive looking cars!

Courtney Livingston

I had a wonderful experience with Acura today! Miguel was extremely helpful on the phone and Bob made me feel right at home when I got to the Service office. I came to Acura Brighton because I had a terrible experience with a local auto shop who was not being transparent in their pricing. I had the complete opposite experience with these two gentlemen. Miguel walked me through each item with a clear explanation of cost and pro/cons. I appreciate the honesty, integrity and kindness the whole teamed showed to someone who knows nothing about cars. It can be hard to know how much and when to put money into an old car like mine, but it is much easier to sort through it when you have someone with character by your side. Thank you again to the whole team. My dad has always been a loyal Acura customer, and now I am too!

Phillip Ho

Been car shopping for a couple months so i decided to stop by acura boston in brighton and ran into Justin D. He was very helpful, knowledgeable and hospitable. He went over what I'm looking for to fit my financial needs and worked with me until I found something I was happy with. I was looking for an acura tlx and found the perfect car on the same day i visited. I'd give him more than 5 stars if i was able to but I was very satisfied with my visit and i'd highly recommend him to any other person looking for an acura!

Phil Truong

Thank you to my sales rep Korab and his sales manager Brian. With covid I didn’t want to spend any time in the dealership. We found a price we agreed upon virtually and the deal took less then 30 minutes onsite. Korab’s knowledge and professionalism was standout. I recommend this team to anyone looking for a new car.

Karen Osterberg Epstein

Bob, in service, went out of his way to fix my daughter’s MDX when we found her blinker didn’t work the day before she drove to Florida. Such a kind person who understood my fear of her driving with her toddler with out her blinker. He even had the technician go over the car to make sure there were no other issues! Much gratitude to all in your service department!

Ellen Stone

I moved here from Atlanta, Georgia 4 years ago. I had always used Acura Carland in Duluth, GA as that was where I bought this Acura RDX. When I moved here to Boston my son was pressuring me not to use any Acura dealership as he felt strongly that dealerships pressure for uncalled for repairs, that, they charge unreasonable prices and that they would take advantage of my senior age. With great trepidation form those remarks and with the wonderful relationship background that I had from Georgia's Acura Carland, I went to Acura of Boston. I meet a Mr. Bob Gandolfo in Acura of Boston's service center. He was/is simply so professional, so respectful and helpful with everything I have faced with my aging Acura RDX, always cheerful and happy to explain any car problems and helps me make good decisions both for my car and my pocketbook. Mr. Gandolfo has earned my trust and in doing so, he has fostered my trust and respect for all at Acura of Boston. Thank you! Dr. Ellen Stone

Kostas Klokelis

I had a pleasurable experience with the Team over at Acura Boston. It is clear that they are customer focused with an emphasis on respect and courtesy. This was my second Acura but first time at Acura of Boston and personally enjoyed the team and had a good experience and do recommend them.

Joseph McKenna

Easiest car dealership with which I have ever done business. Never had a bad experience with anyone associated with them. My most recent experiences have been servicing older MDXs. The service dept always gets me in whenever I ask( often on short notice.) They perform the needed repairs, always keeping me in the loop. Repairs are done well. Cars are washed and ready for pick up. No muss; no fuss.

Yeferson Herrera

Had a wonderful experience. Very helpful and professional people work at this dealer. Absolutely recommend anyone looking for an Acura to stop by this dealer. If you do stop by, Jay was my salesman and he’s not your usual salesman in a suit trying to get you into any deal anything just to get a car sold.

Ravi Venkatraman

I took my MDX to the Acura at Boston for a simple oil change as well as for a part replacement since it was under warranty! Due to a mix-up I had to go home with a loaner. Nick at service was very professional about the whole thing. Although it took a couple of days extra he made up for it by offering the Valet service even though It was the zone of what the dealer would normally cover. Overall I am vwry satisifed with the transaction.

James Hawkins

My wife and I had an excellent experience at Acura of Boston. We worked directly with Ed Martens who was genuine and friendly throughout the entire process. We bought a used car that was not even an Acura and Ed went out of his way to read the owners manual and learn more about the car himself so that he could be better prepared to show us how everything worked. He was responsive and allowed us to make the decision to buy the car on our watch, not his. I highly recommend Acura of Boston, their entire team is great and incredibly helpful. Thank you Ed!

An Nguyen

Justin sold us our car recently and was fantastic. He is very personable and professional. We were at ease knowing we were in his capable hands

estefani rodriguez

Acura of Boston was a great choice to go in and see what deals can be offered for a new RDX. Dimetry was very professional and honest with all the perks of the car. He was able to give us a price we were comfortable at and made the process smooth and easy. Thank you very much for your service

Diana Sim

Had a great experience buying a car at Acura of Boston! They offered me good deal on both the new car and my trade-in. The financing interest rate was also very competitive. Steve made the buying process easy and even spent time after I received the keys, going through all the details of the car. It was certainly above and beyond what I expected!

Amy Zuccarello

Jonathan is a great service advisor. I always appreciate working with him when I bring my car in for service. Acura of Boston serviced my vehicle in record time. I can’t believe how quickly the car was ready. Thank you very much!!

Paul Alperen

I had a great experience using Acura of Boston for my last service. I was met promptly upon arrival and processed quickly. Within 10 minutes I was on my way with a loaner while the car was serviced. I had a 15000 mile service plus an alignment, rotation and balance, and wiper blade replacement. My service rep Chaden called as soon as the work was completed. The best part was that it cost was much less than I was quoted from another Acura dealer. I will be back for future service and will check them out when my lease is up.

Karin Castro

Great experience! Everyone we worked with was respectful and pleasurable. Our sales associate Korab was super responsive. Thanks Acura of Boston!

Laura K

I came back to Acura of Boston after 6 years of Toyota. I really appreciate the personal and patient customer service. They even offered to ground my previous lease with Toyota. Very friendly staff and the finance guy Mark was great and quick - even found me a few more deals and lowered my payment. And I LOVE my car!

Mona Macero

Bob is an amazing specialist and always offers professional courtesy and sound advice as the the services needed. Communications as to the status are always friendly and promptly. He makes coming to Acura extremely pleasant.

Tab The Guy

I had an awesome experience purchasing a car from Acura of Boston. I bought a 2018 MDX but was treated like I was buying a brand new car. Jay D. took his time to explain all the functions and features of the car. Please see him on your next purchase, he is very professional with a great sense of humor!

Jeanette DeMasi

I wish I could leave more than 5 stars for Acura of Boston, because they definitely deserve an above-and-beyond rating!! If your car dealership is somewhere you actually enjoy going to, they're doing something right! I just leased my third Acura with Acura of Boston, and this experience was definitely the best I've had yet in my many years of the car purchasing/leasing process! I worked with Adriano Polanco, who's passion for his job and customer satisfaction is so evident. He was patient, understanding of my needs and wants and always followed up to ensure me I was in good hands. I truly felt I could trust him through this process and that worked diligently to get me the best deal out there. Also, special thanks to Perry Wong for working with me to get me into the car I really wanted that was, at first thought, out of my budget. The entire staff is amazingly welcoming and friendly; even those who are not involved in your deal come over to help or offer anything you may need. The treatment I received as a loyalty customer was MUCH appreciated and I look forward to doing business here for years to come. Thank you, Adriano and Acura of Boston, for proving that top-notch customer service still exists!!!

Nancy D

I've bought plenty of new and used cars in the past, but this experience with Ed Martens was excellent. He made the process easy and efficient. Great experience working with a genuinely honest person. Thanks!

Justin Grady

I had a issue with my newly purchased vehicle, I then called "Justin" the sales man who sold me the car and he made the process of correcting that issue as smooth as humanly possible. He even dropped the loner off at my job while I was at work. that saved me time and money. Thank you

Kevin Russell

Drove into a very inviting, clean service area and was greeted by two amazing individuals. One gentleman checked in my car, the other walked me into the service reception area and logged in what I wanted done to my car. I was in for the first oil change and tire rotation on our 2019 Acura RDX, waited a mere 30-40 minutes in a nice waiting area that also boasts a cafe where you can get free coffee, bottled water, snacks....etc. How about this to finish off my experience, they rotated my tires, changed the oil and did a multi point inspection all for FREE! We will definitely be back for service and will also buy another new car here. Great job to all of you who took such great care of my wife and I.

Maureen Connors

Just went in for my free maintenance visit after purchasing a certified pre-owned Acura in March. Super easy, work done sooner than expected, and waiting area was nice and clean. Peter was very helpful!!

PETERSON DESROSIERS

Bought an MDX from Justin. It was the best experience at the dealership I’ve had. He was very patient I recommend this dealer to anyone looking for a car. Thanks Everyone.

Wooden PlayZ

We had a great experience buying our new 2020 MDX at Acura of Boston. Korab was my sale consultant. He is very helpful, friendly and knowledgeable. After the sale, he always answers our call when we have questions. That shows how great his service is even after the the sale is completed. Thank you! Michael and Cindy

Rick B

This dealership always goes well beyond what you would expect to accommodate you. The service tech who I always try to use when I bring in my car is Bob Gandolfo -he is wonderful. Always explains everything clearly, tells you what you need and what you don't need . All in all one of the good reasons to use this dealership. There are many other reasons as well-the place is comfortable and the car is ready when they say it will be etc. I also bought our car from here - it was a fair deal and the car has been great. If you're in the market for an Acura I'd definitely check this place out.

Nick C

All I can say is, if you get a deal from them call other places to see if they’d beat it. Goes without saying that as customers we should be shopping for best deal. I dealt with Matheus, and I have nothing but great things to say about him. Kind respectful always got back to me, and tried everything he could to get a deal done. But I was trying to trade in a car and there used car managers should lose there jobs. I have a trade in that Acura of Boston said they could only give me 500 for. Acura or Peabody and in Framingham wanted to give me 6000. It’s really embarrassing In my opinion to do that, especially to a repeat customer. Service department is awesome by the way And again if you do shop here ask for Matheus he as good as it come for sales guys. It’s not his fault his used cars manger or people that make that decision are terrible.

James Paolillo

Bought my 2014 Acura Certified MDX at Herb Connolly (mistake). While driving to Baltimore in 2019, I noticed that my heat was coming out of the rear HVAC and the console was heating up (the heat was not on). Took car to Connolly and they told me issue was how the vehicle was designed and not fixable. This year I drove back to Baltimore (only 40k miles on SUV) and noticed same problem. Looked it up on internet and found this is a common complaint for this generation MDX and Acura was fixing it under warranty but not pass warranty. Connolly told me they had no record of me bringing in vehicle. They would fix it for $1800 less a small Acura allowance. Brought it to Acura of Boston (I bought my still owed 02 MDX and my son just bought a 2015). They fixed it for for $1200 less Acura allowance. I have had other problems with Herb Connolly's service department and do not recommend them. Acura of Boston has always been competent, friendly and their prices for service and parts have been less expensive than Connolly's.

ally colon

Again I have returned to this dealership to make another used car purchase. As in my last transaction the service couldn’t have been more smoother more efficient or more friendly to deal with. I conduct most of my transaction online or by means of texting and email. All of my questions were answered promptly and to the best of the sales associates knowledge at that time. When I arrived in person to complete my online transaction I was immediately greeted by a sales associate never waited more than long enough to complete my my paperwork and ultimately finalize my purchase . I highly recommend this dealership If someone is shopping for used car or even a new car for that matter. To date my experience has been very positive. And I Look forward to my next car purchase.

JAY DWYER

Bob Gintolfo did a great job taking care of me. He even help me find the missing wheel lock deep in my wife’s car. Acura Of Boston is the best

Stephanie Carvalho

Just bought an 2021 RDX a few weeks ago and love everything about the vehicle. My first acura and probably not my last. The dealership was super busy for the end of the year but worked with Dimetry and he very courteous and helpful. I drove an hour although there were closer Acura dealerships, Acura of Boston offered me the best price. Dealership was also very clean, just great to work with.

Jane Wing

Responsive and knowledgeable service even though I did not have an appointment. I also did not purchase my MDX there. The TLX loaner was a treat. Have not driven a sedan in over 30 years. Thoroughly enjoyed my experience and highly recommend Acura of Boston.

VW

We had a great experience at Acura of Boston today! Jay Dwyer was very helpful. He's amazing, provided clear explanation for the car. He is an asset of any organization! Chris also made things so smooth and Ricardo was very attentive. Customer service is beyond expectation.

Andrea Barone

If could give more than five stars I would! From the first moment we walked in to the Acura dealership we had a great experience. Ed our salesman was so professional so helpful such a pleasure to work with. Very knowledgeable about features with Acura vehicles! Their management team is outstanding, Nick, Chris, the finance manager James and Bob in service! I absolutely am in love with my Acura RDX A-Spec! I’m happy to be part of the Acura family! I was always a Lexus customer but traded in my new NX 200t and boy am I glad I did! The Acura dealership took very good care of us! One happy customer here!

Donna Rivera

My sales Rep was very patient with me and took care of everything I asked of him. Finance is very knowledgeable in the warranty area and even though I didn't do the extended warranty for the 48 months due to extra money. I was pleased with how my sales rep and he worked to help me understand. My sales rep always replied back to me whenever I texted or called no matter how busy he was.

Mike

Rick C was very professional and knowledgeable. He was able to get us in for a test drive and let us go out on our own, which was nice. When we had a small issue with pricing, Rick worked quickly to correct the issue and helped get us out of there in a timely manner. I would highly recommend Rick and Acura of Boston.

Cheryl Martin-Gloss

I had a great experience buying a pre-owned Honda CR-V. My salesman, Stephen Santos, was professional, polite and knowledgeable. In the past car buying has been a nightmare but I don’t feel that way anymore. Mike in finance worked hard to get me a great interest rate and thoroughly explained my warranty and accessory options. Thank you Acura from a very satisfied client!

Andrew Coons

The service team is always professional, knowledgeable and efficient. I have had several occasions for service beyond oil changes and typical maintenance and the experiences have always been good ones. Getting a lift into work (which is local) and back go pick up my car later if need be is a wonderful courtesy extended when needed.

Iman Moore

My experience was very great at Acura of Boston. This is my second time leasing a car at Acura of Boston. I took a little break and three years later I came back. I was a little nervous coming in to Acura just me and mother. Just two woman in a dealership but my salesman Jonathan and financial person Paul were amazing. They listening to me and was not trying to pull anything on me. They was very help and respectful all my concerns and what I could do! They made my feel very comfortable. After working with Jonathan and Paul I drove away with a new 2019 car that I am in lobe with!! I would recommended them to anyone! Please go see Jonathan and Paul if you are thinking about getting an Acura!!

Lisa Mooers

The staff at Acura of Boston are great. They go out of their way to make sure my needs are met with car issues, loaner vehicles so I don’t have to wait, and Andy kept me updated every step of the way with the service, the parts arrival for the recall, and then when it was finished. I had no challenges with requests for my automobile, or the loaner vehicle.

andrew callen

Service team was amazing. Pleasant, polite and professional. Shuttle driver really went above and beyond. Made the poor guy wait 10 minutes during rush hour but he was understanding and helpful. It's so nice to drop your car off on the way to work, get a shuttle and have it ready on your way home. I can't imagine having to go in on a Saturday and wait.

miss a

The representative Bob, was phenomenal! He assured my visit along with my 2 year old was as comfortable as could be and assured we had anything we needed. They were time effective and overdid the work I needed for my vehicle . It was a great experience!

Taylor Oliveira

Adriano made my buying experience quick and easy! He was sure to follow up with me even after I had purchased my car to be sure I was still satisfied. During the sale he was honest and dedicated to helping me find the right car, which really gave me price of mind. I couldn’t be more satisfied with the customer service from Adriano and Acura of Boston. Next time I’m in the market for a new car I know who I will be calling!

Marat Grigoryan

I just purchased a 2015 Acura TL and I absolutely love it! I had the pleasure of working with Henry Esteve and he is by far the most knowledgeable, courteous and fair sales person I have ever worked with. He took his time showing me all the features, stayed in constant communication with me during the process and made me feel at ease. I highly recommend them. Their customer service is superior! If you're interested in Acura - go see Henry!!!

Colin Mara

Had a great experience purchasing out RDX from Bernardi Acura of Boston. My wife Kim and I really appreciated the hard work Justin Dume put into ensuring we had a smooth transition into our new vehicle. He was great to work with and continues to follow up to ensure everything is as we expected, etc. Can't say enough about Justin's attention to detail and customer support. We highly recommend Bernardi Acura of Boston.

Karen Schaejbe

I had a great experience leasing my new Acura. Jay Dwyer was very friendly, helpful, knowledgeable, and more importantly, not pushy. He has a great sense of humor which makes the buying/leasing experience relaxing and enjoyable. I would recommend Jay to anyone looking for a new Acura.

Mr Reyes

Bought an RDX Aspec. Didnt know my favorite car would turn out to be an acura until i walked in and whad the chance to work with justin. Recommened this dealer to any and everyone.

David A. Perna (PhD)

Incredible Service! I was in and out of the dealership with my new Acura MDX-A-Spec in a little over four hours. Dimitri was an awesome salesman. He was clear-direct and helpful. Mike the finance guy was pleasant, answered all of my questions. They even had the service staff steam clean my premium floor mats from my old MDX. Rather than have me come back on a second day to finish the details they stayed late and processed all of my paperwork at once. It was an all-around positive experience and I received an awesome deal on my new lease.

Kevin Brito

Love my RDX and the service department does a fantastic job taking care of my vehicle. Always returned washed and vacuumed for me to hit to the road. Highly recommended!

Vivienne Butler

I have an older Acura that I brought in for a recall. The service provided by Bob G. was amazing. He was incredibly respectful and efficient. I was treated as though my college son’s car was a brand new one. I recommend this dealership to all!

Puneet Rachhoya

Initially booked an appointment online to look at pre-owned MDX. On day of appointment, Kevin called me few hours before set time to update car is sold. I was thankful as else I would have wasted travel time and then many other dealers would have tried to sell customer another car when they are in Later started looking at new MDX, made an appointment and Rick (Richard Cordner) helped me throughout process. He knowledge on MDX is excellent, given all tech changes these cars keep doing every year. During initial test drive. he explained me all the features and showed how they work. Later he and Kevin followed up and helped on resolving any questions I had. After deal was done, Rick spend a good amount of time to explain me more about car and how to keep it running good for long, which was a pleasant surprise. Thanks Rick, for such a great service

Amanda Piazza

Sales: This is my first time buying from Acura of Boston and I would go back again. My Sales Consultant was James Dimidis. He has a wonderful personality that makes him a pleasure to work with. He listened to my wants/needs in a vehicle and he didn’t make me feel pressured to buy anything. Both James & the Sales Manager, Perry Wong, made a lasting impression me. The overall process was easy and the staff was courteous, professional, kind, attentive, & the list goes on…. I am ecstatic about my purchase & I highly recommend Acura of Boston. Service: My first service at Acura of Boston was with Jonathan Zannini. He was very knowledgeable and honest. Thank you for your help!

samuel buta

It was a great experience I had with Acura of Boston at my visitation today. From the moment I arrived till I left the premise, I was treated like VIP😊. The person who helped me at the front desk her name was Vivian, was very professional, and well experienced. She listened all my concerns and gave satisfied answers. And it didn’t took long as I thought it would take. Thank you for your great service team Acura!!!!

Kerstin G. Mendelsohn

Absolutely A+ overall experience. Some minor hiccups that were quickly and effectively remedied. Amazing General Manager who guided the process. I love the new car and appreciated the patience and guidance from my Salesperson. I strongly recommend both the Acura brand and this particular dealership. Thanks for everything!

frank fazzolari

Bob was excellent. He heard what I had to say and directed me in the right direction. Mike took time out of his busy schedule and we went for a ride in order to better understand my concerns. He explained what was happening, gave me a better understanding of what I was experiencing and why it was happening. Excellent customer service

Isaac M. W.

I have had several issues in the past with Acura dealerships, but Acura of Boston is a great dealership. I had an issue with my TLX, and the everything was resolved promptly. I was given a very nice loaner car in the meantime while my car was serviced. The service manager, Eddie, was very accomodating and answered all of my questions thoroughly. Would definitely recommend this dealership.

Michael Romero

My experience was great! My Service Consultant was very professional and intellectual about my car and the process of how to effectively go about my visit to Acura and what is being done to my car. I would recommend that all Acura owners go to this dealership and visit the Service Consultant I had.

Sackaaa

Place is very nice, sale man Jonathon was very helpful and excellent in customer service. Financial gentlemen Mr. Star was very very friendly and super excellent!!! Overall this place is where you want to go for a new car. The people there is excellent in what they do and they'll help get the best deal that they could for you... The only down side would be referral bonus procedures. Have to let them know before you even go there in order to get it.... We couldn't get any because of that... Consider that 3 people in our family bought cars from them...

Bill P

The buying experience at Acura of Boston is exactly how buying a car should be. Upon arrival the certified preowned vehicle we were looking at was prepared for us. The car was extremely clean both inside and out, this is not something we have seen at other dealers. Their attention to detail at Acura of Boston was obvious from the condition of the car to their show room. Pricing was very clear. I would highly recommend our salesman, Rich Cordner. He was a straight shooter who ensured that the process went smoothly and the vehicle was in outstanding condition. I highly recommend this dealership.

Anonymous Anonymous

Before visiting I did a lot of research to come up with a fair price for both my trade in and the RDX that I was looking to purchase. First and foremost, I feel that in both cases I got a good deal from this dealer. I had the pleasure of working with Adriano who was very considerate, friendly, and who worked hard to get me the price I wanted to be at. Additionally, nearly every other member of the staff introduced himself to me and ensured that I was comfortable at their dealership. I couldn't be happier with the level of customer service I received or my car, and I would highly recommend Adriano.

Tim Day

Great place to buy a car. Daughter was in a car accident, needed to replace her car quickly, had a new to her MDX in 2 days. Liked the service so much my wife and I bought a new car for ourselves. This time pick up in a day. Thank you to Acura of Boston and Korab for making it happen!

Mathew Moschella

Worked with Justin and easily one of the best experiences at a car dealership. Didn’t treat me or act like a normal salesman just trying to shove the most expensive option down your throat. Would highly recommend doing business here with these guys

Lucia Mercedes Camarena

My husband purchased me a MDX. Says he had a great experience with Justin. Cant wait to go pick up my New car and meet him myself.

Gershon Mahn

I’m really happy with Acura of Boston - their sales and financial Team, their honesty and straight forward approach. I appreciate working with Eric Fleming, no attitude, professional and timely in follow up, sincere in consulting. I also appreciated working with Mike Pappano from financial services. Usually the financial specialists are those people you feel uncomfortable. But not with Mike. He was friendly, honest and advising. 100% recommend to friends, family and neighbors- our anyone who is looking for a new car. Both Eric and Mike made me feel confident and comfortable to make the final decision among competitors and use Acura of Boston.

Anthony Tong

I had a great experience with Acura of Boston. The entire staff are professional and friendly. First of all, I want to thank to Kapryse, who was helping me with the internet price. My sales Rep (Marlon) was very patient and took care of everything I asked for him. I would recommend Acura of Boston to friends and family. Jay did a good job on delivery the car to me when Marlon was on vacation.

Christine Parker

Overall, a pleasant dealership and service department. I have experienced the need to repeat the issue(s) with the vehicle many times -even with rte same person, even being a clear and detailed communicator, so the process often ends up wasting a lot of time unless you get one of the top two guys at the front desks. listening/communication skills and note taking on the in the initial appointment scheduling should be enhanced.

Sam Squires

I have had good experiences with Acura of Boston. I passed along my 2011 RDX to my son with 200,000 miles on it and it still runs like a champion. I just picked up a 2018 RDX. Steve Santos made the buying/leasing experience painless. He presented both proposals and allowed me to make the decision that best suited my needs. No pressure at all. Bob Gandolfo has been my customer service rep at the service department for years. He always takes great care of both me and my car. He gets me a loaner when I need it. He always gives me accurate estimates on the work to be done. He calls me with accurate updates on my car as far as when it will be ready and he gives me sound advice on what work actually needs to be done immediately and what work I can wait on. He is a true professional. Acura of Boston has the most competitive pricing out there. If you are looking to buy an Acura, check out Acura of Boston. You won’t be disappointed.

Christopher Dillinger

I ordered parts for my 2003 Acura CLS6 from Bernardi. I could have ordered the parts from one of the many Acura dealers here in Florida, but Bernardi provided me with a better value and the gentlemen that I spoke with to verify the parts availability was very professional which is something that I couldn't say about a couple of the dealers here in my state. The Bernardi website for ordering parts also has a vastly better layout for ordering parts online (again compared to dealer sites in my state) and it was real easy for me to make a cart of everything I needed and check out with Paypal. Going forward, not only will I order all the parts that I need from them, but whenever I take my next trip up North, I am going to stop by for service and tell them thank you. I am a customer who tends to look at small details about a business first, because usually when they get the smaller details right, then they tend to always get the bigger ones right too. That has definitely been the case for me so far with Bernardi. Thank you.

Sergio P

I recently visited and purchased a new Acura at Acura of Boston. My sales rep Korab was extremely knowledgeable and professional. No pressure and they worked with me on find the right vehicle. I would highly recommend Acura of Boston and Korab to anyone looking to purchase an Acura.

kirtesh wagulde

I bought car from here and I give 5 Star for excellent salesmanship honesty and knowledge. My sales manager was Marine and very happy that I got car from him. I recommend him with flying colors. However, I give 1 Star for backend service (finance and all) Very pushy for extended warranty and extra services. I felt very repelled the way it was done. There were lot of border line lies, which I realized later on and I was horrified by it. Stay away from these back end people. DO NOT buy their lies. Just get your stuff (financing and extra service) done from outside, it will cheap and good. Despite of all this, I recommend this place to buy your new car.

Melissa Young

Had a great car buying experience at Acura of Boston. We were walk-ins and were greeted by a very friendly staff. Jonathan Rivera was very friendly and super helpful in making our decision. If you stop by make sure to ask for him!

Sarah Lazarus

I love the service team at Acura of Boston. They always remember me, treat me with respect and kindness, and get the job done so well. It's part of the reason I bought another Acura - they are a pleasure to deal with.

lynda Wheatley

I always appreciate the thorough inspection of my Acura and oil change. Professional attentiveness and kind. I certainly like the car wash following the service appointment. Thank you so much! Will Gallimore is very courteous.

Andres Otero

I recently just got an ILX and I am super happy with it. The guys at the dealership all were super helpful. Korab specially, took me through the best options for what I was looking for. I was able to test drive the car I wanted and everything was done super quick after I decided. They even washed the car twice to insure I got all that shine that you want from your new car!!

Liz Fisher

I have purchased many vehicles in my lifetime and dislike the long process of purchasing of buying or leasing a new vehicle, but I have to say I had a great experience at Acura Boston. They are very different from most dealerships. Mike and Nick were very nice and made me welcome like we were a part of the Acura family, even though its my first Acura. Stephen Santos, our salesman, was wonderful to work with and was extremely professional throughout the sales process. We originally looked at the Acura RDX, but the price was a little too high for what I wanted to pay. Stephen was honest with us and we ended up leasing an Acura MDX instead and I am very pleased with the vehicle. LOVE IT!!! Stephen took the time to explain all of the car’s features before we drove our car off the lot. He was very patient and driving both vehicles and explaining the difference in each and price difference. I would highly recommend Stephen Santos and Acura Boston!

Tommy Fu

Korab was an amazing salesman. He was patient, hardworking, genuine, earnest, and never pushy. He is creative in his ability to create value in deals. He was forthcoming with timelines and transparent. He provided his honest opinion and insight where helpful and truly paused to listen to issues we were concerned about rather than just paving over them with blind reassurances. It made the process of purchasing our vehicle more of a partnership than pure transaction. Even when the transaction was closed - he patiently sat with us in our car and walked us through each of the functions, knobs, electronics, and even helped set up our phone connection - despite it being 5 minutes from close at the end of a long work day at 8pm. This testified to his previous statement that he values the future relationship with customers. We can only hope that our next vehicle purchase will be with someone as good! We didn’t feel like he was so much as a salesman as someone helping us find the right car and walking us through the process. The dealership itself was good with large inventory.

Evan Hackel

Right now it’s a very tough time for car dealerships, open by appointment only, staff limitations. I really did a wonderful job making this easy. Felt very safe in their show room, very well spaced out. Plus they have at least 20 different hand sanitizer containers nearby.

Davy Thach

Eric is my salemen, great guy to work with. Eric was professional, great energy, didn't feel pressured at all met all of my needs, and reassured me my purchase was a great one. I can't say enough about Eric he is just wonderful to work with. Mark was my finance guy and what a guy to work with as well, got to know each other while doing paperwork, and shared alot in common. Kal the GM was WONDERFUL made me feel comfortable, and like I was part of the family gave me all my options and what was best for me. Overall what an amazing experience thank you all for making my purchase a pleasant experience. I would easily recommend Acura of Boston when you are in the market for a new car.

Lucas Kartawidjaja

The best thing about getting my car serviced at Acura Boston is the service consultant. Andy Tay was great, he was friendly and helpful. He even stayed well beyond closing time to make sure that my car was done and washed.

Rob Parham

We were in Boston from Austin, TX for surgery for my son and had a problem with our sunroof not closing. We were helped by a very welcoming, friendly and empathetic Bob Gandolfo. The sunroof was a simple fix and we were only charged the basic diagnostic fee. We were also apprised of several items to keep an eye on in the future. Thank you for a terrific experience during a stressful time for our family.

Tony Fong

Just bought a pre-owned car there. Everyone was very customer friendly especially our salesman Jay. Had bought another from them 6 years ago and had a good experience. Their no haggle Internet pricing made things easier and the price seemed very good according to a number of Internet pricing services. Only complaint I had was we had to wait over an hour for the only business manager which made for a long day.

Theresa Vo

First of all, I want to say thanks to Eric, who was helping me with the new purchase. I was happy with the way he go through everything with me. There was a little problem at the end with the Sale Manager, but the General Manager step up and everything solved beautifully. I would recommend Acura of Boston to friends and family and I definitely mention Eric’s name.

Kelvin Chan

Everything was done really fast from getting test drive to signing documents for a new car.

Spencer Shute

One of the best dealerships I’ve dealt with. Jay D was great to work with, professional, not pushy, provided great information and really made sure we understood the features of our new MDX. This place focuses on service, not sales and for me that makes a huge difference. We will be back for future car needs.

Erin Grealy

I brought my mother's Acura in for service last week. From the start Bob Gandolfo, the service consultant, was attentive and professional. He even offered me some great advice for dealing with an unrelated RMV issue. The car was serviced and ready to go in no time. This kind of personable and professional service should be applauded and I am confident that my mother will be in good hands when she has her next Acura service.

Wei

I had the most wonderful experience with Acura of Boston recently. They gave me a great price when I contacted them over email, did not play games with me. When I showed up for paperwork, I was treated graciously. Eric Fleming is the best sales person whom I have ever worked with. He made my car purchase experience enjoyable. Is it even possible? Go see him if you are on the market for an Acura! By the way I purchased a 2019 rdx which is a beautiful car, much improved compared to my 2011 rdx. Highly recommend Acura, Acura of Boston and Eric Fleming!

josiel calcano

Great experience. Acura of Boston treats it’s customers like family. Everyone is extremely helpful. Jay in sales, Mike from the finance department, and the GM Chris Caruso were all extremely kind, understanding, and accommodating to every one of my needs as a customer.

Mary Ellen Rosenthal

I had such a great experience with this location, especially with my sales person, Justin. Very professional, not pushy, knowledgeable, and was able to get me a vehicle in a time where cars are hard to come by.

Joe Anctil

I cant say one bad thing about this place. When I first looked at my vehicle I had a staff member named Ed who is very knowledgeable about vehicles that take my interest. Help me and show me around. Well I had a good experience and was helped out as much I could possible need. There was another staff member that I would highly recommend speaking with . Wayne he is a nice guy and also made the experience as smooth as possible. Well after I had made my purchase Ed and Wayne made sure I got my vehicle as fast as possible. Thanks guys..

michelle gallant

I am on my 3rd car from Acura of Boston. The customer service is outstanding. If you are looking to buy or lease an Acura in Boston, you have to ask for Dumitru. He was so professional - knew what I wanted, what my price range was and didn't BS like other dealerships (you know, the game of going back and forth to the "manager" and its nothing but a waste of time). What impressed me the most is that he was very honest - not pushy - and was very attentive all the way through. I hate waiting so he recommended a time to come back and get my car and the process took less than 1 before I could leave with my new baby (car).

Karlenis Castillo

I worked with Rick, Kevin and Mark! They were not pushy salesmen, which was much appreciated!! Rick was very accommodating and explained options and made suggestions, like an uncle or a dad 🤗. Kevin was very pleasant and clear with his numbers and options! I had great conversation with Mark and he also was very helpful in providing best options and information to make my decision on my own time!!

Glen Kruger

Acura of Boston is terrific. Working with Justin Dume was seamless and incredibly helpful. I would recommend anybody who’s looking for a car or information in general to reach out and ask for Justin. A true professional.

Paul H

Purchased my 2016 RDX form Accura of Boston, this dealership has serviced the car for the past 3 years and have done a great job. Recently I brought the car in due to vibration in front left wheel. Vivian was super helpful and provided updates 2x a day and Accura actually provided a loaner car (no charge) while my car was in the shop. One week later, and after ruling out many variables, root cause was found and the car drives great. Pricing was outstanding, I receive a great value and I thank Vivian for guiding the whole process in order to meet my satisfaction. I would definitely use this service again.

Kellie Dao

great experience with Acura of Boston. My sales person Eric was so helpful and manager Brian was polite and made feel comfortable. highly recommend to anyone who is looking for Acura.

Joanne Johnson

The folks at Acura of Boston couldn’t be nicer or more professional. I was treated with kindness, made comfortable and was given a loaner once they knew I’d be there longer than expected. Ask for Bob, he’s terrific! I will return again for sure for all of my car’s needs.

Lee-Ann L'Heureux

Great experience purchasing an Acura this past weekend. Go see Kevin and his team-they were great to work with and made buying a car during this scary time seamless. They have lots of incentives right now including a first responder discount which was much appreciated! Thanks Acura of Boston 😊 …

B Min

Acura Boston's Service team are mostly the same crew since I've been going here since 2006 which is something to be said about the company as a whole. Honest about pricing, thorough on procedure, real. That's why it's worth the trip even though I live close to Rhode Island now. Thanks for being you fellas. Keep it real.

Amy Romano

Highly recommend. Peters experience on the Service end of the business was exemplified within minutes. He displayed both courtesy and professionalism with an added personal touch that will surely keep me returning as a loyal Customer. Thank you Acura of Boston.

Lynne R

Took my 2017 TLX in for a general check up and oil & filter change . This time Andy took care of me as always it was a quick easy process. Great customer service. Bob and Mark have also provided me with the same great service. Thank you to all!

Elizabeth Guzman

BeSt service friendly love my new car had the best experience with a sale woman name Aubrie she the best if u want the best experience to at the Acura dealership go to her an the service to get ur car fix or anything else the Acura Boston dealership in Brighton is the place to go I highly recommend bob an Peter or any of the guys there to assist u if ur car thank u ☺️ 🙏🏻

martha burke

Acura of Boston did an amazing job of detailing my car and the service advisor Peter Marks, was very professional. Highly recommend this dealership!

David Medrano

I recently purchased an Acura TLX and I have to say I was very pleased with my experience. I had the pleasure to work with Korab and Graham, and they did everything in their power to make sure I was happy throughout. If you are looking for fun and easy process when buying a car, this is definitely the place!!

Stevenson Youyoute

This was a fantastic experience because of the amazing service I was given by the staff. Great personality within the company despite the bad news; I truly felt like I was the main priority. I would totally go again given different circumstances. Also, I didn't mind the wait because there were so many options of things to do, eat and drink, and all around great use of the space! Highly recommend Acura!

Brit Porter

Best experience Ever with Acura of Boston! Kevin and Marc are managers there, they are very straightforward, no gimmicks and no empty promises! I can’t say everyone will have the same awesome experience as we did, but I can definitely say that no one in that building is just there to make money. They are there to build relationships!

Joshua Vogel

Just left after signing up for my 2nd lease in 3 years with Acura of Boston. Service has been outstanding both times. Thank you Milos and Nick for a great experience. I'm not someone who enjoys the process of car buying, but the people at Acura of Boston have made it very easy both times. I will be back for my our next upgrade.

Glenn Thoren

The people at Acura is Boston , particularly Mr. Peter Mark the service manager , were cordial, well prepared to receive the car, efficient and clear about the remedy and repair, and provided a fine loaner car while the repair was taking place. That is quality service. This is my second car from Acura of Boston.. in the future there will be another I'm sure.

Tom Izzo

My salesperson, Korab, was gracious, patient with me, and answered all the questions I had. I would highly recommend seeking him out on the showroom floor.

Alana Shortt

Very friendly and professional. I just bought my first ever car here (from Ed Martens, who was great) so didn’t really have a clue what I was doing re. paperwork etc, and they made everything very easy for me, keeping me updated all the time. Would highly recommend!

Donna Bisenti

Nick (the sales manager) is the absolute bomb!!! He made myself & my husband feel super comfortable. he was friendly, ridiculously funny & super knowledgeable. He turned us over to Stephen for the test drive & to go through the car & again Stephen was awesome! He was a just like Nick, friendly, funny, knowledgeable & diligent. We did side by side comparisons of my Pilot vs the MDX so I could get a proper feel for the size difference. They made the whole shopping experience amazing. When you make a large purchase you want to be treated the way these guys treat you! You want these guys at your next holiday dinner party because you feel like you’ve known them for ever. Super excited to get my new MDX & tell friends & family “I got a guy at Acura you have to go to!”

5 D

Miguel was very helpful. The loaner was handy. I didn't feel like extraneous extras and unecessary suggestions were added on as is always my fear/prior experience at a dealership. My last two visits were much better than years ago in that respect. A very pleasant and welcome surprise.

Nate Akers

I had an absolutely exceptional experience at Acura of Boston. The entire team are true professionals and made buying a new car beyond enjoyable. Much of this credit goes to Steve Santos, a true professional. Steve is friendly, straight forward and an all around great guy. He takes the time to listen and understand what you are looking for and does not play the typical car-sales games. He is straight forward and honest and exceptionally knowledgeable about Acura and clearly takes pride in his work. He made buying a car what it should be - fun, exciting, straight forward, stress-free and most of all, easy. I haven't been able to stop telling everyone I know about the all-around fantastic experience I had buying a car from Steve and the entire Acura of Boston team - Steve, if you are reading this - I'll be looking for my referral bonus! Take-away - If you are considering an Acura or any other similar brand, just get yourself to Acura of Boston and ask for Steve. It will be one of the best things you have done for yourself in a long time.

Karina L Cruz

I would like to thank Stephen Santos at Acura of Boston for having the utmost professionalism and care in our vehicle needs. He was patient and thorough in explaining all details of the car. To anyone reading this I would highly recommend this dealership with your luxury vehicle needs. I would also like to thank the detail department for meeting my picky needs. They are the greatest!

Rinat A.

Bought certified MDX. Great service. My sales process was handled by Justin, the guy helped with everything. 5 stars for his customer service. The only down side that prices are not negotiable. Also, when it comes to finance and insurance, the guys who manage it try to up sell you a lot of unnecessary stuff. And the process is not transparent, that makes life of sales people difficult. Raz and Justin thanks a lot! I will be back for more cars!

pat hennessy

I was dealing with 3 different Acura dealers when looking for my new lease. I just happened to try Acura of Boston as a last resort. I was pleasantly surprised! Between the quote I received, to the salesman I dealt with, to the other company team members I dealt with, I couldn’t be happier!

Corey Rousseau

Nice team with good service. Cars are priced well, but they do undervalue your trade to compensate (thus 4 stars instead of 5). Overall it was a good experience and I felt like I was taken care of. Most of all, love the car! Very professional and would do business with again.

Val Pilika

By far the Best Customer Service i have ever received. Alex was very knowledgeable and made the process of getting a new car very smooth. He truly knows how to take care of you.

Alex Morrabal

I first went to Prime Acura in Westwood because it was closer to my home and literally NO ONE even said Hi to my wife or me. They just kept walking by us as we didn’t exist. If possible I would highly recommend to make the drive to Acura of Boston. This is the second time purchasing an Acura at this location. This time I received an even better level of customer service. Especially during a pandemic it was clean, safe and everyone was Practicing social distancing. I got there about 20 minutes before closing and that did not stop Korab from assisting me. He didn’t rush me, he asked me all the questions to get an idea of what I was looking for an even went over numbers. I came in the following day to complete everything and Sherrad, the financial manager, provided similar customer service. Overall, it was great. I would always recommend this location and I recommend asking for Korab and Sherrad.

Igor Skaritanov

I had a very good experience purchasing my car at Acura of Boston. The sales consultant, Steve Santos, was very helpful and did a great job to figure out the deal which worked for me best. Steve also was very helpful as well during the delivery process. My expedience with Acura of Boston so far better than any other car dealer I've worked with before. If you're in the market for an Acura, I highly recommend to check Acura of Boston.

Lindsey Sowa

We’ve worked with Steve on two leases. Couldn’t be happier with the cars we’ve leased, and especially our experience with Steve. He has gone above and beyond consistently since we met him 6 years ago. Everyone at the dealership, from sales to service, is respectful and honest, which is why we’ve come back for our second Acura.

Tyler Gurian

Bought a used car from these guys that had an unexpected breakdown. The service and support I got from this place was pretty stellar. They got me towed and into a loaner in record time. They made this otherwise stressful incident as easy as possible. The car needed a new engine which was handled excellently by their service dept. The service manager Eddie and his team are professionals plain and simple, not to mention the car feels more refined and better than ever after they had their hands on it.

Vanessa Alvarez

My experience in Acura of Boston was amazing! My first time buying a vehicle, Albina Sveda was the greatest sales person ever. She answered all my questions. & She definitely made my dreams come true with my Cross-tour. I will so recommend this dealership, very well professional oriented staff and environment.

Anderson Espinosa

Jonathan provided a great service on my 2017 Acura TLX. My car had a rattle from the steering wheel and they took care of the issue for me. Jonathan then followed up to make sure the problem was fixed and to see if I had any questions. I very much appreciate that and will deff continue to bring my car in to Acura of Boston for further service.

Saul Goodman

It was a great experience buying a car at Acura of Boston. Eddie Martens and Raz Bakirtzoglou. Both were professional and courteous. They went above and beyond my expectations in purchasing a car.

Omar Timoteo

Amazing welcoming by Ramiro Cañas and Bob Gandolfo .. they went above and beyond on my needs ! Recommend bringing your car to this dealership!!!! Th Al you again! Great job!!!!!

Ryan B

Recently completed a new sale with Korab Krasniqi - Highly recommend asking for him if you are interested in a new or CPO Acura. He was great in moving the process along.

Ginggi Storer

I was surprised to have a very good experience purchasing my car at Acura of Boston. My sales consultant, Adriano Polanco, was very helpful and not at all pushy. Better than any other car dealer I've worked with before. He went out of his way to make the whole transaction a pleasant one. If you're in the market for an Acura, I highly recommend coming to Acura of Boston (and Adriano specifically).

Sara Shows

Acura is a charming, powerful car that takes us where we need to go with security and embellishment of its guear. I liked the service provided and will continue services with Acura. My best experience? No pressure. You even have the pleasure to enjoy a bottle of water and check your own messages while the sellsman resolves the matter for you. Acura means power, trustworthy car, good direction and gives you feedback which you will need and are looking for. Ed was great and helped me with fantastic gesture and dignity.

Robert Henderson

I came into Acura of Boston looking for an MDX. Justin was an extremely great help and knew all the information I needed to know between the differences in trim levels and packages. And the pros and cons of the MDX over its competitors. Was happy with the service all together and will be back soon for another. Thank you Acura of Bost .... Justin & Brian

Gary Klein

A very good purchasing experience. Eric Fleming worked closely with me and ultimately Eric was able to provide an exceptional attractive deal. I am very pleased and love the car.

Olivier Paugois

This is my second visit to Acura Boston. This time Robert Gandolfo took care of me and my beloved Acura mdx. Bob is very professional, he listened to me in order to quickly assess what was needed to be done to fix my car. It didn’t take long for them to figure out what was faulty and needed replacement. Also they really made sure that they didn’t miss anything. Prior to my visit to Acura I brought my car twice to a local repair shop, not only they charged me a lot of money but they were never really able to fix my car. So yes Acura might be slightly expensive than your local mechanic but in the long run it costed me more time and money not going directly to Acura Boston. The first time Michael (if I well remember) took care of me. Both of them, Michael and Bob were very professional.

Diane L

I bought a car from Dumitru Moisei at Acura of Boston five years ago, and he has been nothing but great!!! He would email me to check the updates of the car. So, when I decided to buy a car for my mom this year, I decided to go back to him. As always, he's AWESOME!!! He took care of everything and showed me all the details about the new car. He even came to my work to pick me up to the dealership. If I ever decide to buy another car again, I would DEFINITELY go to him again! I would even recommend him to my friends and colleagues! As for the service department, staffs there are nice too. Gary Schoener has always been my service adviser, and he always keep my car in top shape! He would get me a shuttle or a loaner whenever necessary. So, working with him has been a breeze! To conclude it all, Acura of Boston is the best dealership that I ever dealt with! They treat you like family, unlike all these other ones who only wants your money (like some of the ones in norwood which I bought cars from before I found out about Acura of Boston).

Fabricio Paes

The staff here are always very professional and offer immaculate service. I bought my car here 6 years ago and come back yearly for minor service and I’m still treated like I’m spending a million bucks. Couldn’t recommend them more to anyone interested in a car.

Allison Egan

Wonderful experience at Acura of Boston!! I had contacted/visited other non-Acura dealers for a lease. I called Acura of Boston, made appointment. No BS with #’s (I had a trade) everything was straight forward - which I loved! It’s not often you have an easy, straight-forward, car dealership experience. I love my MDX and could not be happier with Acura of Boston. Dmytrie (sales), Michael (finance) and Kevin (manager) a pleasure to work with.

Joe Waters

The gang is great! Peter is at the top of his game. However, waited two hours for an oil change and there was no one to do my inspection sticker. That means another trip somewhere else to get that done!

Leonid Gorelov

I recently bought a new RDX in Acura of Boston. Had a very good experience with the dealership. The personnel was courteous and made me comfortable. I felt no pressure or anything of the kind. James Dimidis, a sales representative, has been very helpful through the whole process and has been following up with me after the purchase.

Zantia Martinez

This review goes to the wonderful team efforts of Adriano P., Lenny G. and Rodney T. I can not thank you guys enough for getting me through my first time car buying experience. From your professionalism to the hospitality it was an overall pleasant experience and I am VERY HAPPY with my new TLX (despite the lack of effort from my insurance company) that I was able to drive off the lot same day! Acura of Boston is Highly recommended! Thank you!

Stephen Wicks

I purchased my vehicle from Acura of Boston in 2008. I had it serviced since then at Acura only dealerships. Depending upon where I lived or was working over the past 11 years, it determined where I had it serviced. I'll have to say without question, that Acura of Boston has been on the top of my list for several reasons. Best customer service representatives, best service, and best customer service waiting area!!!

Andrew Beckwith

Very friendly and accommodating. Good communication via text.

Madge Briggs

I found the car I wanted at Acura of Boston through Carfax. Their response was immediate and I have received excellent attention. Everything was ready to go, Dimitri Veiux was especially attentive and helpful. I bought the car, drove it back to my home in Western Mass and I love it. I highly recommend this dealer.

Carmen Mei

I had an amazing experience at this dealership with Matheus Krianciunas, and his manager Brain Cho .They were very understanding, professional, and provided outstanding service. We were able to make a purchase within our range in less than an hour! Would highly recommend.

Amanda Loffredo

Acura in Brighton provided me with some of the BEST customer service!! Bob helped me tremendously, explaining each and every step I needed to go through to get the repairs on my vehicle done ...easing my stress in an already tough situation! I was taken care of and treated like family. Thank you!!

Alex Aguilar

This place is great when it comes to their customer service. My salesperson Amar was great and helped us all the way through from the time we looked at the car (Acura RDX) until we picked it up. He was very attentive to our concerns and made sure everything was in tip top shape for us. Definitely coming back here when it’s time to purchase another car. I HIGHLY recommend asking for Amar when you go here.

Sue B.

I had my Acura RDX serviced for maintenance and recalls today. Bob was very professional, courteous and helpful. All the safety measures to prevent the coronavirus spread were taken, and I felt totally safe.

Cristina Peebles

Adriano made my experience as smooth as possible from the second I walked in the door! I previously did business with another local Acura dealer and it was clear right away that Acura of Boston treats their customers best. Throughout the process, Adriano was honest and flexible. I highly recommend seeing him if you’re in the market for a new car!

Marcelo Dutra

I leased my Acura MDX from Acura Boston 3 years ago and as the lease was coming to an end, I was contacted by Stephen Santos for the end of lease procedures and check my interest in leasing a new MDX. I decided to meet him on a Saturday and told him what would be my expectations on pricing and payments. I never liked to deal with the typical "sales car rep" but Stephen does not match the "typical stereotype" of the car salesman. When I got there, Stephen was very professional. Not trying to push anything I didn't ask for and he was able to get what I asked him as a condition to close in a very short time. Straight to the point. No unnecessary conversations and fake negotiations. He was able to make me do one thing for the first time. I had never closed a deal at the first visit to the first dealer. Even when the car took longer to get to the dealership and other dealers would have the color I wanted, I decided to stay with Acura Boston for the kind of service Stephen provided. Hoping that in 3 years I will have the same type of experience when it is time to sign the next lease.

Maxirex Melendez

Fernando my sales person and Raz one of the managers were very accommodating. Fernando worked from the start to the end to make sure we got everything we needed. He was very helpful and understanding. Went above and beyond on getting different cars so I can test drive and chose “the one”. Raz was very helpful on my deal -helped me get a great one btw with my current bank, and made me feel he was there to help not to just sale a car. Thank you guys! I got a new 2020 Acura RDX and I’m thrilled!

Anuj M

Excellent service, everyone was nice and polite. We got a new lease and are really happy. Dmitri and Brian were pleasant and everything worked out perfectly. Will surely recommend.

Harry Tugurian

Bob Gandolfo did an excellent job keeping me informed during service on my new car. He answered all my questions in a timely fashion. He was also very apologetic when I picked up my car as the service took several days. Bob was extremely professional. I will make sure I see Bob during my next visit.

Laura Riley

Always fantastic experience. This time I only give a 4 because I waited longer than ever for routine service (3 hrs). I got to work while waiting but then got stuck in 45 min traffic heading home. Also, the car was washed but then had dirty prints on door knobs from workers and the only vacuumed from carpets and not my back ones. Was very disappointed. Other than that, facility and workers were phenomenal!

Cynthia Hargrove

I visted Acura of Boston today in Brighton and was great and serviced by Justin Dume and he was very polite, proffesional and knowledgable about the cars. If you stop by here please ask for this young man he will definitely take care of you. Thank you Justin for your help!!!

Jamal Stephens

I was recently informed my car was totaled by the service department and that I needed a new car. I was really stressed and emotional about the whole thing. Cardinia my sales rep was a bright ray of light through this whole thing. Her smile and her pleasant demeanor made me feel like everything was going to be alright. She was very empathetic and helped me in a perfect new car within minutes. Everyone at Acura of Boston provided such a hospitable experience during my purchase of my car. Thanks to all involved

Zaneta Rando

Peter Mark at Boston Acura service department was so helpful and understanding. My car broke down and my two week old baby was home with my husband. Needless to say, it was very frustrating and scary! Peter made sure I was taken care of by offering a loaner car while my car was being fixed and I was on my way home in no time!

Hilary Burling

This service visit was not up to their usual standards. First of all I was told my car would be ready by 3:00 and it wasn’t done until 5:30, which meant I had to go back the next day to pick it up. Secondly, when I went to pay, I was informed that there was no longer a cashier and that I had to get checked out by the customer service person I had dealt with. He was tied up with another customer, so I had to wait around for a good 5 minutes before I got my car.

Brad N

My wife and I drove 3.5 hrs from upstate NY because they had the best deal on the vehicle we were looking for. Without exaggeration I'd do it again! This was by far the best experience I've had buying a vehicle and this one makes number 8. Kapyrse from internet sales started the whole process and was super polite, very responsive, and upfront. Ed the salesman that deals with out of state sales was great with me, my wife (who was test diving a larger vehicle than she normally does and trying to navigate unfamiliar Boston traffic). He was patient, positive, friendly, and helpful. Mark in finance was a pleasure to talk to and couldn't have made the most tedious part of the car buying process go any better. Ed, Mark, Kevin(sales manager), and others I'm the showroom all took the time to stop and talk with not just us but, my rambunctious 3 yr old boy too. Now that the vehicle had been purchased Ed is meeting us at the closest DMV to our home to deliver our new SUV. If they don't have what your looking for, call one of the folks mentioned above and see if they can find it. You'll be so impressed that you'll write thesis long review too.

Bob Fogel

Bob was fabulous! Greeted me at garage door at 7 am for 1st appt of day.. I had a tight timeframe as I had an unanticipated client call and meeting I had to be at after my relatively minor (oil/filter change). Bob got it and kept me posted during service as I waited and got me out early! Car service and complimentary wash was better and faster that what I receive for my Mercedes. Great work!

Brian Tullos

I just brought my 2008 Acura TL in for a basic oil change and for inspection sticker - Service manager Eddie was informed by the technician Paul during the inspection that my lower ball.joints were lose - Eddie reviews my service records and checked the warranty and I was covered- I was impressed with their professionalism by how they explained the functions on the replaced parts - I left there very grateful and satisfied with the service- I’ve been a long time customer of Acura of Boston and have always felt that he service team was top noch !! That’s why I keep going back !!

M Howk

I just had the best car buying experience I’ve ever had at Acura of Boston with Milos! He was honest, professional, extremely knowledgeable and helpful and followed up on every detail of the sale. I couldn’t have asked for a better experience. I highly recommend this dealership and of course Acuras are great cars!

Cesar Gomez

Sales and Finance department were great! I was fortunate enough to get Justin as my sales associate and he was nothing but patient with me as we looked at the RDX and MDX. His customer service was 10/10! I will definitely be coming back here for years to come.

Lida Reed

Excellent. My car has been serviced for more than 10 years be Acura of Boston. The service is always outstanding, whether it is at the front desk or the quality of the work bone by service technicians. I wouldn’t take my car anywhere else.

John Appel

Justin Dume was really patient when it came out to choosing the car that was best fit for me. He was very knowledgeable and answered all the questions I had for him. Justin is very professional and very kind.

Elvin Rivera

Bought a 2022 MDX. Very cited I was able to get my hands on one. Thank you to Justin and the Acura team you were all great.

Jennifer Rosario

I would like to recommend anyone that is looking for a good reliable car from a good reliable salesman please go see Stephen Santos over at Acura of Boston in Brighton! He is by far the most honest car salesman I have ever met ! Not only did he help me find and buy my Acura MDX but went above and beyond to make sure I did not leave the lot disappointed by helping me with everything that came with the car as well such as Bluetooth television and Aux settings ! He also made sure he kept his word and was straightforward and honest with ALL pros and cons meaning he didn’t try to feed me nonsense just for a sale. He truly cared I was getting everything I was looking for. He also took care of my boys with refreshments and hot chocolate while they waited for me to finish the paperwork. My boys and I are beyond excited and happy with our brand new car and it’s all thanks to Stephen !

Tiffany Markarian

Probably the best experience I have had yet with purchasing a car. The entire team could not have been more helpful and consultative. Not your typical sales push or game playing. Thank you for everything, Ed, Kevin and team. A pleasure.

Cortney Ippoliti

My experience at Acura of Boston was perfect. I walked in, was greet by William Hunt, test drove a 2015 TLX, and drove away with it that day!! My salesman was fully knowledgeable about Acura as a company and every car they sell. I usually have trouble making decisions and he made it the easiest and best decision. I'll be an Acura customer always.

David Wihl

Historically the service has been good but this past Saturday they were clearly overworked and understaffed. They discovered additional service items with the car (like a dying battery) but didn't have time to address them nor to give the customary wash. There seemed to be only one knowledgeable service advisor (Jonathan) who clearly had too much on his plate.

Wendy Harriette

I recently purchased a 2016 MDX and took it to Acura of Boston to have it looked at because Prime Honda where I purchased the vehicle about a month ago was not able to address my concern. Chavin was the specialist who took care of me. He was great! He was very professional, attentive and responded to all of my concerns. The tech that I worked with brought me along as I requested on the test drive and showed me some features of the MDX that I was not aware of. In addition he addressed my concern and took the time to explain the 9 gear shift system in the new MDX’s. I had a pleasant experience and although regretfully my vehicle was not purchased at an Acura dealership as I had hoped I will be retuning there for servicing and future needs. Thank you, Wendy H

Arvind Murthy

Traded in my civic for a great looking '06 Acura TL here. Was able to negotiate a price that satisfied me, and their service dept did a great job fixing up the Acura. Mostly dealt with Rong Yang, and she was great, very helpful, friendly but never pushy. Wouldn't hesitate to go back here for another trade-in down the road.

Eric Marberblatt

I have been taking my vehicle to Acura of Boston for 7 years. They are very professional, honest, and work hard to meet needs of customers. I would highly recommend bringing your Acura to them for service. Eric Marberblatt Boston

Liz Smith

Acura team and specifically Jay who made sure selection and buying process went smoothly! Also appreciate Nick always trying to make sure customers are happy. Lastly, Mike finance person did a great job as well.

Paulina Sroka

Outstanding service!!! I just bought 2016 Acura RDX and the entire experience was stress free. Our salesperson Ted Poulos was very knowledgeable. He listened to our needs to provided us with the different options on the car. He was very patient and kind. I highly recommend!

Jackie Jamakorzian

Dealerships get a bad rap. But this place is a family. Some of thier service advisors have been familiar faces for years! I have worked with Bob Gandolfo, Jonathan Zannini, and Peter Mark. There is no "competitive sales" hoopla going on over there and they genuinely all work together to get me out on time. The Service director introduced himself to me because "he recognized my face" took the time out of his day to ask questions about my car. Nobody wants to spend money, but Acura of Boston has earned my business. This place is a class act!

Arvi Duka

Great experience at the service department. Ari Shehaj was very knowledgeable and helpful.

Lynne Godfrey

Great experience! Nick made sure the process went smoothly. He made sure I got the car i wanted! Steve was so patient and knowledgeable! It was a pleasure working with this team. I love driving my new RDX!

Edwin Cruz

I would like to thank Stephen Santos at this facility or having the utmost professionalism and care in our vehicle needs. He was patient and thorough in explaining all details associated with the Technology Package and with the delivery of the vehicle. To anyone reading this I would highly recommend this dealership with your luxury vehicle needs. I would also like to thank the detail department for leaving my new car absolutely spotless.

Karen Paul

We just purchased a 2016 Acura RDX and we absolutely love it! We had an incredible experience with both Steve Santos and the rest of the sales and finance team. Steve made the process so incredibly easy, laid back and stress free. Highly recommend!

Jennifer Berman

We had a great experience at Acura Boston. Milos was wonderful to work with and was extremely professional throughout the sales process. He took his time to explain all of the car’s features before we drove our car off the lot. We would highly recommend Milos and Acura Boston!

Mimi K

Justin was fantastic to work with. He kept me apprised of the status throughout the process. I highly recommend you reach out to him if you are in need of a car.

Marybeth Pilat

Always happy with the service I get at Acura of Boston. They explain clearly any service needed or if can wait until next time. They’ve gotten me in last minute when I had some issue with a tire. I feel like I’m in good hands with them.

Kevin Montgomery

Bob Gandolfini was courteous and professional. He explained all potential costs and services that may be necessary, and those that were eventually charged. I was kept informed throughout the process and provided a loaner vehicle when it was determined that the mechanics would need more time. A very professional operation!

Kimberly Frazier-Booth

I have been a customer of Acura of Boston for 17 years. I have not always been happy with my service, but the current team is above reproach. My most recent experience with Vivian was handled perfectly from the time I walked into to the time I left. There are touches of efficiency that have been added--like paying my service provider directly instead of moving to a secondary staging area. In the past the stand-out service has been provided by certain stand-out advisors. I was skeptical of working with someone relatively new, but was delighted that Vivian walked me through my concerns with my car, laid out a plan of action for the next service visit, and actually removed a scheduled service that was not necessary at the time of my visit, saving me money. The spacious waiting room and regular check-ins during my wait (I notice all of the service team does this for their customers) along with a complimentary bererage bar (Keurig and water) makes the customer experience a positive one.

Denis Walsh

My wife and I had a very pleasant experience while looking for and purchasing our 2015 TLX. This was made possible by our sales person Dumitru. On our first visit he was patient, listened carefully and worked to help us meet our goals. On our second visit he and Lenny made sure that the "negotiation" part of the process was painless. Finally Rich in the Business Office again listened and helped us through the financing process with a package we wanted. When picking up the car Dumitru very carefully explained all the features of the car. Overall, the team at Acura went above and beyond to make our experience a pleasant one. Thanks to all.

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