Reviews of Larry H. Miller Subaru Boise. (Car Dealer) in Boise City (Idaho).
Larry H. Miller Subaru Boise
11196 Fairview Ave, Boise, ID 83713, United States
Description
Information of Larry H. Miller Subaru Boise, Car dealer in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Reviews of Larry H. Miller Subaru Boise
Cindy Kidneigh
We loved buying a new Subaru Ascent SUV from Kyle Haskell. The process was easy and seamless. We realize it is a "seller's market" for car dealerships right. We were treated like our business was appreciated, not only from Kyle, but from all the staff. Having looked other places, I experienced being blown off and not taken seriously. That was better than being asked, "What does your husband think? What does he want? What does he do for a living?" (I initially shopped alone and I heard that from a different dealership.)
Thank you Kyle, for a great experience!
Abbigayle Macomb-Beard
My sales person was Peter and he was really great. We were there from 5:30 to almost 10 o’clock at night and he was able to have them lower my payment to what I wanted and still throw in my warranties and even some extra warranties I didn’t even ask for. He was very patient and made sure that everybody was on the same page. In the end, I ended up leaving with the car that night, and it was a great experience, and he was very helpful with the whole process, and he made sure that I left with exactly what I wanted and more. I had been to a couple other dealerships to look at cars and nobody was really wanting to bargain or work something out that was suitable for both parties and Peter at Larry H Miller Subaru made sure that everybody left happy. 10/10 would recommend buying your next car from any of the guys at Larry H Miller Subaru. They’re all pretty amazing.
Maddie Murphy
I bought a used car from Peter at this dealership, they were so nice and Peter was so helpful in our search. I had to go back to get some spark plugs changed in the car and the service department paid for it completely since I had just bought the car a week prior. The service department was very nice and also very helpful as well. I appreciate everyone here they do a great job and check in to make sure their customers are doing well and satisfied. After having a very bad experience with my old car at another dealership this was so relieving. I love my new car and couldn’t have asked for better service. Thank you.
Colter Young
I am deleting a one star review and replacing it with a 5 star review. The Subaru service department has made a huge turnaround in coordination in the last few years. I was so impressed with my last visit that I wanted to update my opinion.
Cory in the service department was great to work with. Was promptly organized and seemed very knowledgeable of the mechanics and warranty information on my vehicle. I was pleased with the quick turnaround on the service timeline. I enjoyed talking with Will as he drove me in the courtesy shuttle to my house.
Diane Byun
I don’t typically leave reviews, but I am just so grateful and astounded by my experience with Larry Miller Subaru. The entire process of buying my first car was a breeze and so much less stressful than I could’ve ever imagined—even during this car/chip shortage (which had been very intimidating). Everyone who works there truly knows and values exceedingly AMAZING customer service.
The salesman we worked with was Kris Klein, and no exaggeration, he was everything I wanted and more out of someone selling me my first car. He seriously makes you feel like a family friend rather than him just trying to sell you a car. He was friendly, honest, genuine, knowledgeable, more than helpful, and I never felt like he was coercing me into anything.
I had to wait about a month for the right car to come in and during that time, Kris was transparent and kept in consistent communication with me. To be honest, I’d initially wanted to get a 4Runner from Toyota but they were completely out of inventory for a while. However, I’m genuinely so glad that I ended up coming to Larry Miller Subaru because I’m absolutely obsessed with my new Ascent. Like wow, my experience could not have been any more perfect and I wouldn’t have wanted it any other way.
Even with my far from perfect credit score, Kris and Kent (from the financial team—who was just as wonderful) were able to get me a shockingly great price and interest rate.
The dealership itself is also very attractive and has so many great amenities including a dog lounge, dog park, and even a mini vegetable garden. How cool is that?!
All in all, I would recommend anyone and everyone to get their next car or service with Larry Miller Subaru because they certainly found a customer for life. I don’t know that I could ever go astray again, ha! Thanks again, Kris, Kent, and Subaru team!
Dean Mikel
My wife and I, along with our two dogs, had a wonderful experience at Larry Miller Subaru. Normally we stay far away from car dealers, but decided to go in for a new car test drive. We were treated like family and in the end ended up buying a used car from them, and couldn't be happier. Tim Levy and all of the people there went above and beyond to genuinely help us find exactly what we were looking for at an amazing price. Thanks guys!
Preston Worley
I want to take a moment and thank Keith Freeman and the Larry Miller service department for the amazing service I received today. It was the first time that I have used the service department. I went in for a quick lube and tire change and was in and out in less than one hour without an appointment being scheduled. Keith checked in on me while I was waiting and I really appreciated his energy and enthusiasm. I will be using and referring everyone I know to Keith and your Service department. Thank you for the excellent service.
Preston
Sierra Milner
Everyone at Larry Miller Subaru is amazing! We have worked with Kyle B. and Peter W., and Paul K. in sales, and Ron T. in finance. Every single person was extremely helpful. The entire process from ordering our car, to keeping us updated, and when we were able to take the car home was simple and smooth. This is the second car I've gotten from them and will always be coming back for anything I need in the future. Absolutely love this team!
Sara Pettit
The people who work at this Larry Miller Subaru dealership/service are the best. I have had only great experiences each time I have been here. They are clear, helpful, kind, smart, aware, trustworthy, and determined to be OF service. Jason and Liz are two service members I have worked with that have been exceptionally helpful and communicative. I live 3 hours from LHM Subaru so when my Ascent needs work or a recall, they have helped me make it easy. They are also so friendly that Peter, who sold me my Ascent, will come say hello when I’m there! They always ask what more they can do for me. I truly appreciate this team. Thank you!
Akhila Yennam
Overall start to finish it was a very smooth experience in simple words. Steve was our sales manager he was very responsive and helpful for the questions. He provided us constant updates of the vehicle once we booked it which was pretty good. On the day when the vehicle was ready for pickup Steve gave us an appointment and helped us go over the paperwork it was a quick process. The store manager and Micheal the director both were very helpful throughout the financing process and paperwork, in simple words they care about the customer needs and respect everyone’s time.
Tailer Gorbet
10/10 Everyone at Larry H. Miller Boise is so nice & not pushy at all! From purchasing a car to keeping it serviced.. A top notch crew! Super knowledgeable & always helpful! Oil changes in 45 minutes with a washed car! It's hard to beat! Matt H. & Jolene W. always greeting us with a smile!
Thank you, Subaru!
Ira Israel
Due to the current nationwide delays in getting goods to consumers, we ordered our Subaru several months ago. It was a pleasant, hassle free experience and the car was delivered within a week of when our salesman, Tim Levy, said it would be. Completing the deal with Tim and the finance manager Dustin was a seamless and relatively quick process and those guys couldn’t have been any nicer or more professional. We are thus far extremely happy with our purchase.
Lashawna Bogh
I had the best experience at LHM Boise Subaru. Boise Subaru has an excellent team and made the process easy. I felt well taken care of throughout the process. I felt I got a great deal on the car and very pleased with the purchase. I did not feel pressured or rushed. There was great communication, professionalism, and trust. Kris Klein, was superb! He was honest, knowledgeable, and patient. I recommend others to purchase from the Boise Subaru.
Kallie Penchansky
We had a fantastic experience with Larry H. Miller Subaru! Lance Hull was our salesperson, and he was patient, knowledgeable, relaxed, and communicative. We worked with Ron for financing, and again had a great experience! The entire team made us feel supported, and we never felt any pressure. Overall a great car buying adventure.
Debra R
The best car buying experience ever. Kris Klein was phenomenal! I am disabled with severe chemical and fragrance sensitivities. Kris was understanding and accommodating. He did an amazing job of finding of me a car that had completely off gasped and had no fragrance smell. Kris made the whole experience enjoyable. I couldn't be happier with my 2020 Subaru outback. It is a quiet and smooth ride and doesn't trigger my hypersensitive body.
Grace Hussey
Working with Larry H Miller team was amazing. Steve went above and beyond on his service from start to finish. He made sure all our questions got answered. Making what can sometimes feel overwhelming when buying a car into a whole other experience full of happiness and joy. We felt welcome from the very beginning even before we knew what Subaru we wanted. We have shared our experiences with others looking to buy a car because there is no other dealership like this one. It truly is the best!!
Ashley Spehar
Loved working with Steve at the dealership! He was very accommodating, and straight forward with purchasing from them. We flew out all the way from Arizona to buy a used car that they had on their lot that was a great price compared to what we had here in Arizona. Worth the travel all the way out there! Thanks again!
Steven & Lora Kuzmenko
We are extremely grateful to Lance, Cody, Paul, and anyone else involved in our purchase process of our new Subaru! There were a few extenuating circumstances with our purchase, and Subaru did right by us! We were doing a trade in, that Cody and Lance honored their original word on. When we came to purchase our car, Lance was a friendly face and took care of us all around. We got a great deal, at a fair price, with amazing service. Even though we had a long wait, we were taken care of. Thank you Lance!
Julieann Schofield
Such a positive experience with the service department and Jolene was amazing!! The service required on my aunt's car was explained well and all my questions were answered. Jolene did not hesitate to check with the service tech and get the answers needed to give me the best information on the service to be performed and why it was needed. Very much appreciated! Update communication was excellent when there had to be a change in service. Would highly recommend!!
Diane Thayer
I was traveling from Ontario, Oregon to Salt Lake City, when my check engine light came on. I stopped at a Subaru dealership in Nampa to ask for help. They wanted 170$ to assess the problem, and that it would take several hours. They did give me the number of the dealership in Boise and I got an appointment right away and drove there. They figured out that the cold weather had caused the issues and reset it for me. NO CHARGE! I highly recommend this business. I’ve loved my Subaru and have not had any problems with it, until this. I appreciated their quick service and not being charged for anything.
Jennifer Albertson
I came in for an oil change a couple days ago and was blown away by the service here. I live in Oregon but am in Boise for an extended time so this was my first time visiting this dealership. I thought I loved my Bend, Oregon dealership but holy cow Larry H Miller Subaru is in another league entirely. Everyone was so friendly and professional from the time I called in to see if I could make an appointment, (which I was told I could just come on in same day even though it was approaching 5pm and they got my car done in less than 45 minutes - I usually have to drop my car off in the morning and wait all day with a shuttle service in Oregon!!) the gal that came out and greeted me at my car when I arrived and got me checked in, and then Sam who went over everything with me, gave me great advice on what needed to be done and what could wait and followed up with me the next day to make sure I was taken care of! This dealership is clearly focused on providing top notch customer service - they truly went above and beyond! I will now only be getting my service done at this dealership lol customer for life!! Thank you to Sam and everyone at the service department!
Dale Leffler
First off Larry miller Subaru is the best car dealership in this state! This was the best experience I have ever had buying a car! Every person I talked to was absolutely awesome! My sales person Neil was a amazing person, so easy to talk to and had the answers to every question! He made me feel like a best friend from the get go, very highly recommended, do yourself a favor and ask to speak to him ! Kent who handled the finance part was a total great guy! It it usually the worst part of buying a car, not this time! It was super easy and I felt very relaxed and it was super smooth! Larry miller Subaru! What a incredible experience you are to the car buyer world ! Anyone ask me where to buy a car or ask about mine , I’ll tell them Larry Miller Subaru for the win!!!!! Thank you so much!!!!!
Brian McIntosh
Great services. Our car took awhile to arrive and the staff were always helpful and kept us informed on the status of our car. Highly informed and knowledgeable staff. Had a wonderful experience and have continuously come back to Larry Miller Subaru through the years.
System Indigo
Great experience! Subaru Boise did an excellent job making sure the car got exactly the treatment it needed. We didn't mind waiting for the car to be ready knowing it was being properly taken care of. Peter is very knowledgeable and honest, and helped us out the way we needed. Thank you!
From Ben and Jamie
Jackson Hull
Lance made buying super easy. He had the three cars we were interested in pulled up to the front and warmed up before we got there. Buying was easy and fast. Kent, the finance manager was also great, he wasn’t pushy at all and answered all of our questions. I will be coming back and sending all my friends
brent brocksome
Purchased a new Outback and was very pleased with the process, even though I had to wait two months. Had interaction with the new car sales manager Paul. I did not realize he was now the manager as I purchases two Subarus from him when he was a salesman 10 years ago. Nice to see he was able to move up. My sales guy Melvin was the best and very knowledgeable about the product. I highly recommend these two individuals! I cannot comment on the service department yet, but the sales team were great.
Trent Kristensen (viynled)
Great Experience. Super friendly, ordered a new car at the start of November and got updates when to expect the car, and it even came earlier than expected. Simple process with acquiring the car and keys. Finance was a breeze to do as well and they got me a great rate to boot!
Lucas H
I had an amazing experience buying a car from Larry Miller. Kyle Boline and Cody Scott were exceptionally easy to work with and personable. I really trusted and appreciated Kyle's expertise and recommendations. I have been to other car lots multiple times and always hated the experience. Buying a car here felt natural and easy from start to finish!
S. Gish
One of the best experiences I have had working with a car dealership. Kyle found the car I was looking for and organized the sale. Steve was helpful and informative. Aiden streamlined the paperwork as much as he could. To top it off, the price was better than reasonable and I really enjoy my car. Thanks, guys!
Deb
The sales people and staff at Larry H. Miller are all very nice and professional. They work hard to make the car transaction as smooth as possible. We would definitely go to them again if we were in the market for a new car. We will also take both of our cars there for servicing.
Rebecca Vestal
If there were more stars to add to this rating, I’d use them all. Neil Brian did an excellent job helping me buy my new Subaru Forrester. He kept me informed at every step along the way, was very accommodating to my busy schedule and went the extra mile to make sure I got the car I wanted and all the information I needed. Thanks! I love my new car!
Dj Roe
Bought my wife her Explorer from Larry H Miller Subaru and the transparency from the start was refreshing. I saw the shop records of what they did to recondition the vehicle and the carfax. This was super important to me because I knew I was buying a great car for my wife to transport my four kids in. The staff is friendly and non-pushy. I have purchased way to many cars in my life but I can say by far best car buying experience I have had.
Jan ENNIS
We have had the privilege of dealing with Larry H Miller Subaru for the last 6+ years. Kyle Boline took excellent care of us when we leased our 1st car, and then again when we traded it in on the 2nd Forester. We have returned our 2nd Forester now and we worked with Kyle Boline and Steve Prichett. They are both professional, courteous and friendly. We are now looking for a used car and Kyle has gone above and beyond to find the right match for us. We will continue doing business with them and recommend this dealership to all that need a car.
Sam Lewis
Just picked my car up today after getting my bumper replaced. The mechanics did a great job and Liz made sure I had excellent customer service. She kept me updated during the week and made sure everything got done in a timely fashion. Stress free.Will be back for service in the future.
Thanks!
Brenda Barriga
Neil and Cameron helped us get into a new 2023 Subaru Crosstrek! Not only was the car absolutely stunning they took such good care of us from the minute I walked in the building to ask a simple question to the day our new car got delivered. Neil checked in with us on a weekly basis to keep us in the loop. The process of customizing our new car was incredibly easy. We 1,000% recommend not only them buy Larry H Miller Subaru to family and friends!
Chloe Ferguson
Have always had a great experience with Larry H Miller Subaru. My grandma purchased her Subaru here in 2016 and has had all of her services done here. Jolene in services especially is awesome. She is friendly, professional and great with customers. Highly recommend!
Guneet Chhabra
I had a great buying experience. The entire staff is very friendly and courteous. Kris Klein did a fantastic job throughout the process. Kris also did a good job of accommodating my schedule by making sure either he, Tim or someone else was always available. I'm very happy with my purchase and would definitely recommend them to my family and friends.
Martin Navarro
The salesman(Joe) exceeded all my expectations and went above and beyond to make sure we got my wife into a good reliable SUV. The customer service was really good(Aidan) worked his butt off for almost 2 hours to get us the best deal possible and we left very happy customers! Overall a great experience and will definitely be shopping here again for any future car needs.
Allie Martin
I have nothing but wonderful things to say about this dealership.
I have had quite a go-around with my Subaru with many fixes needing to happen. Larry H Miller is always prompt, professional, and helps me feel confident in my vehicle. Keith was my service advisor on my most recent fixes and was able to get some large expenses for me covered under warranty! This is a great example of going above and beyond for their customers and it surely makes me want to take my car to them each and every time something goes wrong, or general maintenance needs to be completed.
After everything, I trust nobody else with my Subaru! 5 Stars and thanks to Keith for making a daunting experience into one that helps me breathe just a bit easier!!
Daniel Gil
Buying a car from Larry H. Miller Subaru has been the easiest no pressure car buying experience I have been a part of. Steve was a great to work with. If you are looking for a Subaru give them a call. You will be happy ( At least I was).
Jane J.
I purchased a brand new WRX GT from Melvin at LHM Subaru and loved it. Melvin was great and even met me on his day off to make a deal; I commend him. He was also extremely patient and kind, a rare experience for young women at a dealership.
The experience was professional, smooth, and respectful. In addition, the dealership was accommodating and extremely friendly throughout the purchase process.
The dealer is limited on cars but can get you what you want through ordering or when they get new vehicles in. I was going to order a Crosstrek Sport but stumbled upon the WRX and bought it the next day. It's a perfect fit for me, and the Subaru drive is unmatched! I have to note this, Larry Miller was WILLING to work with me. Before visiting them, I got turned down at VW Boise and couldn't place an order on a car. Larry Miller was the opposite and was willing to do what it takes to make me a customer, and I appreciated this.
Marianne Flagg
We had a great experience buying our new Outback from Larry Miller Subaru. Kris Klein answered all our questions and was forthright and transparent in going over the pros and cons of various options. The whole crew here is professional and fair and makes car-buying as fun and painless as possible.
Chauntain Shields
The Larry Miller Subaru service and sales teams have always provided an excellent experience. During the purchase of our new car, DJ Roe went above and beyond by keeping us informed of the shipment timeline and helped us take it home as quickly as possible. He made the process of shopping for a new car easy and hassle-free.
Candace Cox
The staff at Larry H. Miller Subaru in Boise was amazing!
My ten-year-old Outback broke down while passing through Boise late on a Saturday, after service had closed. The guys in sales came to the rescue - giving me a loner car for free, no questions asked, and helping me turn in my car to be worked on first thing Monday morning.
The service folks were also fantastic, getting all the work done within the week (it wasn’t minor work).
Really thankful for the help and coming up with a solution for me when I was very frazzled, dealing with the unexpected.
Paula winn
Troy was fabulous to work with. He helped us purchase the car from out of town and couldn’t have been more helpful. We loved our experience. Their selection was enormous. We were so happy with the experience from beginning to end.
Colbie [email protected]
We had a great experience! They didn’t have the car salesman energy. Sometimes the salesman want the sale so bad you can feel their anxiety. Not here! They were very nice and it didn’t feel like we were being taken advantage of. Great place and we will definitely buy our next car from them!
K H
Jason at LH Subaru was able to help my family with our manual Impreza Outback S last month when it needed some major work. This year has been incredibly tough for us, so the communication, flexibility, honesty, and integrity of the staff was more than appreciated, especially from Jason. After their work I'm confident my car will last the rest of the winter season onward, no issues. I love how quietly it idles now, how smoothly it can shift, and the overall renewed peace of mind I have when starting my car every morning. One of my jobs requires extensive driving through the valley, so having an accurate diagnosis and honest work is more than important, it's life changing. Thank you for going above and beyond in your service.
Cathy Gouin
Going to be a long review here likely. Short review is... I would 100% come back here. Long review is... I went to a few different car dealers before making my way in here. I wish I would of just went here first honestly. The only reason I didn't come here first was because of the distance from where I live. Honestly the people here are so friendly and inviting. I called them up and made an appointment to meet with Eric and test drive a Ascent. The first guy I ran into made sure I had a bottle of water and made sure to get me to the right person I was looking for. After that Eric and I went to look at the Ascent. Eric is very knowledgeable about the vehicles and the dealership side of things in general. He was willing to answer my numerous questions and had a great attitude about everything. I had already spoke with my husband before hand about the finances before coming and we decided that we only wanted to go through our credit lender. So after all the looking and questions I told Eric that the only way we were going to get the car is if we went through our lender and we didn't want to even try to get approval from anywhere else. Without hesitation he said okay. No questioning or trying to persuade me to do something else. Which really threw me off because in the past when we went to a dealership they went against our wishes and we ended up with another lender, tons of dings on our credit etc. I explained that to him about the other dealership and he said that it wouldn't be a problem. He did say at that point that he could likely get me a better deal but he would respect my wishes and he left it at that. I put a reserve on a new Ascent coming in. Over the next few weeks Eric kept in touch keeping me updated with the progress of the build. It ended up coming in a week earlier which was great! We ended up going in the next day to get it. Right off the bat before we started anything Eric let us know that the car had gotten dinged on the way to the dealership and that they would schedule to have it fixed for me. They could of not told me about it and I may of or may not of seen it. The point is they were honest up front and didn't let me leave without knowing and having a plan to fix it. Eric took us around the car for a final look and test drive. We then were offered more waters and started on the papers. We got shown around and walked through where to go if I need to go to the shop for oil changes etc. I have lots of questions always haha very thankful that nobody seemed to mind the numerous questions. We were gifted some nice coffee cups also. I was so excited about the new car that I jumped ahead of the process and created a Subaru account that Sat night. I guess the car didn't process in the system by then so I messed up the sequence of getting the Starlink set up. However Eric was on it and got it fixed for me and he had a cheerful attitude the whole process. I enjoyed shopping here and I would come back here. Thank you all at Larry H. Miller Subaru Boise for the exceptional experience of getting my first Subaru!
Steve Winn
Working with Troy Sawyer was an excellent experience. His attention to detail was impeccable. He communicated with us throughout the whole process while waiting for our new car to arrive. Thanks for the great service!
Lindy High
Buying a car is always a long drawn-out experience but the folks at Larry Miller Subaru — particularly Neil Bryant and Dustin ____ (sorry — he’s the finance guy) — made it as pleasant as possible. I particularly appreciated Neil’s flexibility and his willingness to stay late to give me quick tutorial on the car. Altogether an A+ experience, plus a terrific car.
sammie patterson
I had such an amazing experience!! Peter Webster is the MAN!!!!! He is very professional and shows that he actually cares about the customer. Helped me get into my new car and made sure I was comfortable with every aspect of the purchase!!! Highly suggest seeing Peter and the rest of the team at Larry H Miller Subaru!
Eleysa Breann
Compared to other dealers, I only hear great things about Larry Miller Subaru. Took my 01 Forester here for a diagnosis and received incredible customer service from both the service center and sales. Even though they didn't have a great selection of manual vehicles I was looking to purchase, thanks to Sam, Eddie and some service lady on the phone, I felt my specific needs were met from the very first phone call. Thank you!!!
Janet Kinney
We called and spoke with Tim Levy. He was great. He knew about the car we were interested in. We made an appointment to test drive. We showed a little early and he already had the car waiting for us. Tim was friendly and professional and made the experience of buying a car flawless.
James Payne
Helped a family member get a vehicle towed and this was the best experience. They bought it from the Subaru dealer in Nampa and had nothing but issues with them. We were losing faith in dealers in general until we dealt with Miller in Boise. Thanks Ty, Matt, Cody and crew for going the extra mile. We will bring all of our cars to you from now on.
Quinn McCauley
The process buying a car at Subaru was awesome. Our sales person, Tim, was extremely nice and helpful. I don’t have the best things to say how slow the finance guy was but it was past 9pm by the time I got to him so maybe it was just a closing thing.
Karen Belleman
I worked with Neil Bryant while purchasing my Subaru Outback. He was friendly and treated me as a family member. What I appreciated most was his honesty, I did not feel I was taken advantage of. He worked hard to get me the best available deal.
Angel Lopez
Purchased two vehicles from Tim and he was amazing to work with!! Super friendly staff and they were so helpful with finding the right cars for us, with the right payment and ensured we would get taken care of!! Definitely would recommend them for all of your car buying needs!!
Shirley DaValle
My experience buying my car at Larry Miller Subaru was very pleasant. Eric, the salesman who helped me was super friendly and nice. Very informative not pushy at all. I would suggest buying your next car there to anyone in the Boise area.
Leda Christian
They diagnosed our vehicle’s issue as soon as it was dropped off by the tow truck! They did not charge us for the transmission parts/lubricants. They never said there had been a “recall”, but with only 57,000 miles, it was the right thing to do! Very pleased how they treated us!
Frederika van Waveren
We lucked out when we randomly walked into Boise Subaru and got DJ as our sales rep! He was a natural and cool guy in a down to earth way. We bought a used subaru which is exactly what my son wanted, and he loves it! We had several choices that could have met our criteria. Then the sales manager stopped by and turns out we knew each other!! Everything fell into place and thank you.
Lyman Keith
Always like going into to clean and comfortable service department to wait while you service our vehicle. Everyone is so friendly and helpful.
Want to especial mention
Jason Brumpton and Elizabeth Kenned both Service Advisors for being friendly, caring and helpful.
It is always a very positive experience to visit your facility. Again, that you all for caring.
Skylair and Arrianna Pierpoint
My wife and I brought our car in to have the tire inspected after finding a nail in the treads and had to get them replaced. The experience was great. You guys had the car in and out in no time and it’s driving really well after the alignment and tire change. Thank you!!
Andy Bruner
Best car dealership we’ve been to. Tim was our salesman, he was very helpful, kept his eye out for cars we wanted and contacted us when they came in. We ended up going with something different than we were originally looking for because he showed us what turned out to be the car we really wanted and we couldn’t be happier with our purchase. Wouldn’t hesitate to shop here again!
Corey McGoldrick
Cam is the man ! Probably the best purchasing experience I have ever had. I highly recommend this dealership and the salesperson Cam. Straight shooter with upper management written all over him. Honest answers for honest questions. Five stars !
Allison Hanson
The team at this dealership is excellent. My family has purchased three vehicles here and will continue coming back whenever we are ready to purchase again. We especially appreciate Kyle Boline and Cody Scott for their warm demeanor, knowledge about Subarus, and honesty. Purchasing a car here could not have been a more seamless, easy experience.
M McGarry
I recently bought a 2022 Crosstrek Sport from Larry Miller Subaru. Despite the now-normal supply chain issues, Troy sent me weekly updates on the status of my car until it was delivered. When other dealerships were charging exorbitant fees over MSRP, I got a good deal here. Troy also provided excellent service after the sale, now almost 4 months ago. I would definitely recommend Troy and Larry Miller Subaru to anyone in the market for a new car, and I will return when it’s time for another car.
Nick Nielsen
We worked with Peter and he was amazing beginning to end. He was fun and helpful and we walked out with a car we’re really happy with! Overall great experience where I expected it to be stressful. 10 out of 10 would recommend
Dawn Thompson
I'm very pleased that Elizabeth Kennedy worked her magic. We got new tires put on our vehicle and she provided us with a loaner car till new tires arrived. Elizabeth always has a smile on her face, her customer service is excellent.
Thank u for ur all u do!!!
Dawn T
Deanna Lokker
This was the best car buying experience we've ever had. We were so impressed with Lance's knowledge of Subarus and his professional, no-pressure approach. The entire team was great and we got a great car!
Jacqui Romano
I had the very BEST experience! Lance Hull treated me so well and made my whole process smooth and seamless. Ron in financing was super helpful and kind. I sincerely appreciate their time and help !!!
Pengyuan Zang
Found one tire was missing valve stem cap after I was back home from tire rotation. Not sure if it’s not tightened or forgotten to be put back on.
12/12/22 update - Customer service has reached out and offered to send a driver to me with extra caps. Updated the rating to 4 stars.
Tire was installed about 4 months ago with new caps so not due to cracks from aging. Car was serviced for oil change two days prior at the same place when they also added air.
Adam Braden
Today was the third time we’ve purchased a car from Larry H. Miller Subaru Boise. Thank you Cam, Eric, Dustin and KJ, you are awesome! We have had wonderful experiences each time we shop at LHM Subaru. We’ve never felt pressured to buy a car and never felt rushed. We’ll continue to shop here for our car needs!
Mitzi Asch
We originally went to Treasure Valley Subaru and ordered our 2023 Outback Wilderness in September. When it came in it was the wrong one. They tried to get me to purchase that one until the new one came in. I wrote a review that they didn't like and wanted to send my new car to a different dealer due to my review.
We requested our down payment back, and went to Larry Miller Subaru where Kris Klein took excellent care of us. We received the 2023 Wilderness we wanted in less then a week.
Thank you Kris for being genuine and taking care of us. We love our new Wilderness.
KatieBirdStory
Dealership - meh. It was ok. Clean, well laid out, there’s an overpriced snack station. As far as dealerships go, it was nice.
Cameron, however, was a breeze to work with. He reached out to me via text, as I requested. He answered all my questions. He was nice, chill, and down to earth. Let’s be honest, buying a new car SUCKS. But nothing makes it worse than a sales rep who jumps down your throat with overly enthusiastic fake niceties. He acted like a real, normal person, and I really appreciated that. Even if he did talk me into spending WAY more money than I needed to. Thanks, Cameron!
Darrin Everett
Amazing experience! My sales person Eric Prothro was extremely helpful in dealing with a difficult situation. My mother had leased a car from Larry H Miller and is no longer able to drive and Eric made it easy and fast getting all the paperwork done to return the car. Thank you Eric
Joanna Gabler
Fantastic car purchase experience with Kris Klein! Extremely satisfied with the communication, efficiency, friendliness, and overall ease of transaction. We are thrilled to drive our new 2023 Subaru Outback Wilderness! Many thanks to Kris and the entire team!
alex sloan
Had a great experience. Eddie did a great job of giving us space to shop but was available to answer every question. We completed the entire process including test drive in under 2 hours. It was that easy.
Emily Kay
Amazing service! For the first time I felt like I was taken seriously, not only as a woman but as a younger adult, in the car buying process. Not once did I feel like I was being scammed or being sold something other than the truth. It was an amazing experience and I would definitely go back to them.
Christa Bradbury
Extremely happy with our buying experience that Peter provided. This was our 3rd time purchasing from an LHM dealership in Boise and he and Aiden, in finance provided top-notch service and ensured we got the exact vehicle we said we wanted-truly appreciate the way they both worked to get us exactly at a price we are comfortable with! Highly recommend:)
Landon Bryant
I had a great car buying experience at LHM. I never felt pushed towards buying as I always expect at a car dealership. Instead, I was given all the info on the car I wanted from the sales guy Eddie. He was awesome and seems to know everything Subaru. Thanks again!
Ashley Gilbert
Cameron did such an awesome job at taking me through the process and very knowledge about Subarus. He’s definitely not the pushy sales guy type. Very down to earth genuine good guy that will be completely honest with you!
Maddi Trammell
My vehicle was having constant issues and it felt like every other day I was at the dealership. I pretty much knew the whole crew by the end of the week, and I felt like my car was just helpless and I was ever-drowning in an endless pool of money. I’ve never had a dealership take matters into their own hands and take care of me like they did today. Jason was my supervisor and I couldn’t have asked for a better representative that would understand my situation and could genuinely help me. I left the dealership in tears of joy after they treated me like family and fixed my car as if it were their own kid’s car. Thank you so very much, I’m forever thankful for the experience I had. :))
Caitlin Moore
Eddie was awesome! We never felt pressured to buy and he really did everything he could to make sure we were happy and sure about our purchase! Definitely recommend seeing him if you are looking for a new vehicle.
Breanah Sutton
Recently leased a Subaru Forrester. Amazing customer service and the car is top of line gorgeous as well as beefy and a family car in one! In love with my new car! The facility was very friendly and open, very professional yet straight to the point when I needed them to be. Get out of the Shark Tank and into Larry H. Miller Subaru!!
Trinity Ingram
I had such a great experience at Larry H. Subaru in Boise. I felt very taken care of, and all of my questions were answered thoroughly. Lance is amazing!! I appreciate his honesty & his patience.
Robert Harlan
Great dealer, great staff! Bought a 17 Tacoma through them and was a pain free experience. I worked with cam and he was great! I highly recommend getting your next vehicle from them!
Pattie Schleicher
An absolutely wonderful experience! Our salesman Joe was incredibly informative, polite, answered our 1000 questions with professionalism and kindness. One of the best dealership experiences my husband and I have ever had.
Casey Chasse
When purchasing your first Subaru or your 10th, I would highly recommend stopping at Larry H Miller Subaru in Boise. Eddie was wonderful at listening to what I was looking for, how much I wanted to spend per month, and answered any questions I had. Aidan was also fantastic with the financial side of the transaction as well. Overall, I rank this experience 10/10.
Phil Raney
Once again I am truly grateful to have Larry Miller Sabaru take care of both our car and us. I originally bought our car from them and they have continued to take care of it. I'm pretty sure that's about 10 years now. I want to expressly thank the service team as they are simply so caring and truly so professional and honestly caring. Can I give a little extra compliment to Sam. Thanks! You made me feel cared for.
Phil
Linda Pope
We have never had better experiences with a dealership service department than we are having with Larry H Miller Subaru in Boise. They are thorough, efficient, knowledgeable, friendly everything we could ask for and more. We can not say enough to let you know how much we appreciate them!
H McMullin
Kris and Jeff were great to work with. Helping us find both a car that we wanted but more importantly a car this fits our family needs. Makes buying a car easy without all the hassle. Thank you for all your help!!
Colton Johnson
I have never enjoyed getting my oil change done so much until I went to the Subaru express lane. You’re greeted by Trenity and Carina right away, two bright smiling faces. They are the only reason why I continue to come back to this dealership. Thank you two again!
Ashley Watts
2nd subaru purchased from this dealership. A wonderful simple fast experience buying our new vehicle! Cameron the sales agent was great and so was Jeff the sales manager! Thanks so much! We will be back again!
Eilen Jewell
I bought a car here today and had a seamless, easy, even pleasant experience doing so. Everyone I worked with was really friendly and helpful. I will definitely return for future car purchases.
Richards Asphalt
Cameron Presher was extremely helpful. We had a difficult situation for purchasing a vehicle and he helped us each step and got us through quickly. He also stayed late just to help us. Great experience and I'd highly recommend him and LHM Subaru in Boise
Greg Jensen
I've dealt with Larry Miller dealerships bthere are dealerships before and always had nice results. This experience was just as good if not better. Everything was done and was ready for me. I would give it 6 stars if that was possible.
Craig Olsen
Very friendly, helpful, and accommodating. They found the vehicle I was looking for, set it up exactly the way I wanted and were very thorough in explaining all the available options. I will gladly do business with them again.
William Roberts
Outstanding service!! See Liz Kennedy for Professional and Prompt attention to your service needs. She made the experience simple and quick. I will be recommending her to all friends and family in need of auto service or repairs!
Taryn prestin
Samuel Tanner was amazing help. He answered all my questions regarding vehicle upgrades and parts. He is very knowledgable about mechanics of vehicle. I come from mechanic background and Samuel was spot on. Samuel, and Larrry Miller doesn't nickle and dime you as a customer. There labor rates are fair and mechanical work on vehicle is a 10 star rating all day. Thank you Samuel and Larry Miller for treating me so good.
Avery Filbert
Purchased a 21' outback with Joe. Experience was good, low pressure shopping. I wasn't sure if I was going to purchase a car at that point and Joe had no issues taking the time out of his day to go over inventory with me regardless if I was going to purchase or not.
J Charlton
If you want a GREAT car buying experience this is the place to go!! Came in for one car and left with two! Cameron was the best salesman and Aiden made the paperwork quick and painless 🤣 And we cannot forget Big Moma!! She looked for and found a car within my mil's budget. Perfect car at a steal of a price!! Then she pulled off the second deal on the spot! There is definitely a reason we have driven 4 hours (and passed many other dealerships) to come to Larry Miller Subaru!! Definitely recommend. Much ❤️ to Big Moma and all the crew at Larry Miller Subaru!
Dylan Schilling
Peter was amazing at helping me pick out my new crosstrek along with the financial team. I overall had a smooth and enjoyable experience at Subaru and would come back and reccommend Larry H. Miller for your car needs
Megan Harvey
The Subaru Service Department is always great to work with. My last visit I dealt with Elizabeth and Matt and they are fantastic. Just a really good experience every time.
Matthew Hale
Peter is excellent, he was upfront about the pricing and took care of us every step of the way. Aubrey helped us take care of our son (4) because we couldn't get a sitter. All the staff are fantastic!
Harry Penavs
We took our car in to get serviced and some brake work done and were shocked when Elizabeth called us to pick it up in such a timely manner and fair price.Elizabeth was very professional and helpful, I thought I knew my vehicles, and she schooled me on a thing or two. We will definitely be coming back and will recommend you to family and friends.
Jack Kessler
Very fast and friendly service, plus they washed our car! The waiting area is very comfortable and even has a special place for dogs. We love Larry Miller Subaru!
Stephanie Salaets
My parents were in the market to replace their outback and I could not have asked for a better experience. Tawni is a great no BS person and answered all our questions. Her personality made every interaction upbeat and wonderful. If your looking for great service and amazing people to do business with I highly recommend starting with Tawni!
Lynn Wells
Larry Miller Subaru of Boise is the nicest dealership in the valley! Super accommodating and comfortable waiting area. Mat always makes sure my car is taken care of and ready for the next road trip!
Dick Jansen
I went to the LH Miller dealership last week and discussed my window opening/closing problem with a service rep. She told me she thought the problem was in the window lifting mechanism. She made an appointment for me to return to the dealer for the repair and quoted an estimate of $180 to complete the work.
I drove my car to the dealership for the repair today and checked the car in. After waiting a little over an hour the service rep who checked me in (not the Rep who made the appointment) said that the part needed to complete the repair - the same part I was told when made the repair appointment - was not in stock and I would need to make another repair appointment and come to the dealer again. In addition, the service rep told me the estimated repair cost would be $260.
I would have thought if LH Miller had scheduled an appointment for a specific service they would have also made sure the part needed for the repair would be available when the customer arrived for the specified repair. Also that the repair estimate initially given to me when the appointment for service was made would not have been off by 44%.
All the LH Miller people were perfectly polite but I told them no thank you to another appointment. I’ll find my Crosstrek service at another garage.
In addition in looking on blogs and talking to a private Subaru specialty garage, I’ve learned that the proposed LH Miller repair might not have cleared the problem in any event. In most cases, solving my problem is usually achieved by simply manipulating the window up/down switch in a specific pattern. And this process is even required when for example the battery is disconnected for a change out. The switch manipulation method is even addressed in the car manual. My bad for not looking it up. And LH Miller’s Service Department’s bad for not knowing that and recommending I try that first.
Caroline Wilmoth
Joe was great to work with. He was very thorough and explained the process clearly. I would recommend Joe and the whole Larry H. Miller Subaru team! Great customer service!
Elijah Davies
They were very thoughtful, nice and professional. I would highly recommend coming here for your next vehicle. They helped me get into a vehicle worked with me on lower payments. I love this place
Hannah Godwin
Decided to trade my car in and Steve and Jeff were absolutely great to work with. They gave me a good deal and were very nice in helping figure out some logistics I had with my trade in. Thanks so much!
Rachel Cyr
Cameron was a very knowledgeable salesman. I knew I was in good hands the second we met. The decision to go with Larry H. Miller was a no brainer. I am very pleased with my decision. Thank you Cameron!
Kyle Seick
I had my best experience at Larry Miller to date. We have owned our car for 3 years, do routine maintenance with the shop. Corey McGocdrick took care of me this time around, we had a warranty item that he scheduled immediately, got it covered under our extended warranty coverage, and supplied myself and my 3 year old daughter with a loaner car for the morning so we could be productive. Thank you Corey, your thoughtfulness and even moreso your kindness makes me eager to come back through and see you.
Keri Williams
I am forever in the debt of Keith, the service manager. I was in Boise for ONE DAY (on a Saturday!) on a road trip, and my transmission was about to fail. I walked in with no appointment and not only did Keith make room in the schedule for my car, he put two mechanics on it so it was done in record time. Truly outstanding customer service- makes me wish I lived here so I could bring my crosstrek to Keith for all its needs, and buy my future cars here too!
Amanda Watts
Liz Kennedy was awesome when my car needed some work and reg maintenance service. She got me in fast and when work need to be done she got me a loaner. She is 10/10
Kathy Benjamin
The salesman was great. He explained everything. The whole team worked far over and above to accomodate my situation. Thank you Larry H Miller Subaru! I love my car!!
alex Torres
Five stars isn't enough, D.J. , Joe , Cody and Aidan went above and beyond to get us into a great car. I despise going to car dealerships but this last experience was amazing. I will be back once I am ready for another car.
Juli Croft
This is an update of our review based on today's experience. Last Friday my husband go an email about a recall on our 2020 STi. Called and confirmed about the parts the same day. Today we take it in and apparently the part was installed on a car and hour before our appointment. We had confirmed our appointment yesterday and was ontime. We were told the part was broken however I've been told that is not correct. This is not like LHM Subaru we have dealt with in the past.
Morgan Howard
I can’t say enough what a great experience we had. We worked with Cameron, who was so helpful during the whole experience. What a wonderful team, and I love my Subaru!!!
Jim Crawford
Big momma and Neil made finding and buying the perfect CrossTrek for my daughter. Great experience, great service. Would absolutely go back for another car.
jeff acheson
Spoke with a Miss Tawni BUCKLAND about New Subaru Forester. She was absolutely amazing with her customer service, demeanor and professionalism. The only reason I didn’t purchase a vehicle that day is because my family opted for a Toyota Tundra instead. I’ve referred several friends who're looking for new suv to her. Our overall experience was fantastic thanks to Tawni.
Peggy Pooley
Had my Forester in for service and Jolene was super patient and helpful with my requests. The service department did an excellent job in a timely manner. Thanks to the team for the excellent service.
Peel Off Mask - bitlife
I just wanted to give a shout out to Trenity for her AMAZING customer service!!! I hate having to deal with car issues and she made it so easy!!! Trenity you’re the BEST Express Lube Advisor I’ve encountered yet! Thanks again for all you do!
Olivia Stark
I just wanted to say that my experience with LHM Subaru in Boise was incredible. They went so far above and beyond for me. Shoutout to D.J. For his patience and the dedication he put into my experience without being pushy. I would absolutely buy another car from LHM Subaru. 😊 …
Jonathan Porter
Factory ordered my WRX, everything was transparent from the start, communication with Eddie was solid. No markups, no BS. Easiest car purchase I’ve made. Thank you guys! Loving my new WRX!
Lynn McCallum
I tell everybody to go see Mat in the service department, he is super helpful and always nice. The environment of the dealership is great too. It's the only place I'll take my cars now.
Sherri Hines
Hi I usually don't send in reviews. I had to in this aspect. I came in to cruise around and look and check the atmosphere of ur business. I have been debating on buying a car. I was slightly uncomfortable until I was approached by a woman with such a bright smile and amazing blue eyes which made me smile and helped me feel comfortable. Her name is Tawni. She was knowledgeable patient and just pleasant.
You are so blessed to have someone that is a joy and helpful.
I know when I am ready to come back she is the reason I will come back.
Thank you Tawni for ur professional personality and most of all showing me it's the right place for me to return.
Cecilia Valadez
Received excellent service for my trade in. Eddie was the sales representative that assisted me from ordering my new Ascent to finish. Eddie was great at updating me on the status of my order and kept me abreast with every update.
David Larsen
Had a great car buying experience. The team was courteous and helpful. Special shout out to Melvin who made the whole process smooth & pleasant.
Stacey Moody
Our Salesperson Lance is the best at Larry H Miller Subaru in Boise. We’ve bought 4 cars with them. Awesome customer service!
Marcy Jean
I always get good service here! The people are friendly and it doesn’t take long to get an oil change and check-up. They even washed it for me. Thank you Larry H. Miller Subaru in Boise!
Dylan Moon
Just wanted to leave a review to thank Trenity for her amazing service. Really made my visit smooth and enjoyable! I hope she is being recognized for her value as an employee ! Keep up the great work.
Sherry Johnson
I just bought a car from Eric Prothro, and it was an excellent experience. From the test drive to the completion of the paperwork, everything was professional and easy. Thank you Eric Prothro and Larry Miller Subaru!
Jeza Lindstrom
Kristopher Klein really helped us out and got my family into a car we all love! He’s even trying to help out my dad that is needing a new car soon. Thank you for everything!
Nathan Hall
Cameron Presher, what an outstanding person to have on your side when investing in such a huge life decision, like purchasing a vehicle. Someone you count on to be there to answer the tough questions and guide you to what fits your personal situation best. Thanks Cameron
Tyler Johnson
These guys are top notch. They go above and beyond every time I go in there. I couldn't be happier with their services. Whether you're buying a car or just going in for service it's always amazing. I couldn't recommend them more!
Shannon Byrne
Kristopher Thaxton is super friendly and has answered all my questions about the different Subarus. He has put me at ease about my next Subaru purchase. I’m so excited and can’t wait to get my Impreza.
Cyle Debban
Had a wonderful, comforting experience today with Tawni! I had questions on how I would go about getting a bigger family car! I had no idea where to start! She answered all my questions and I feel confident now with moving forward! Thank you for all your help Tawni!! You're awesome!
Bonnie Vaillancourt
I ordered a cross trek Suberu from Troy Sawyer. He made my experience effortless and was very helpful with all my questions and concerns. Thank you ! I love love love my cat
lindy dean
I had a wonderful experience here. Neil Bryant was wonderful, so kind and helpful. The hardwork him and aiden did to get me approved for a new to me car, I couldn’t thank them enough.
Misayo Nakaishi
I wanted to trade in my car and talked with Tawni, she gave me an appraisal and broke it all down so I could understand the appraisal amount and make an informed decision. After she spent the time to go over all the details she then I triduced me to a sales person that understood what I wanted in my new vehicle, I can't thank Tawni enough for helping trade my car in and getting me in my way to my new car.
Maisie Ramage
DJ was amazing to work with!! Gave me weekly updates on my cars arrival and put up with my millions of questions. 10/10 would go through him to order a car in the future!!
KK Lipsey
From small fixes to major repairs, Larry Miller is my go to shop, including the collision center, for my Subarus. They are super friendly and helpful, and the work is on time for the budget quoted.
Leslie Hampe
Larry Miller is very customer focused. They take excellent care of their customers before, during and after you buy a car from them. I wouldn't take my Outback anywhere else!
Mike Garner
Larry Miller Subaru does great job and do their best to take care of customer. They offered use of loaner vehicle even though it was only 3 days. Sam was awesome
Karis Reeves
This was a great experience. Tawni answered all my questions and made me feel like I mattered. The service was excellent and I would recommend this place to anyone looking for a vehicle.
Zahoor Bajwa
This was the easiest dealership I have worked with. I was in and out in 2 hours. Tawni buckland was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see
Christian Hewitt
Peter Webster and sales manager Cody went above and beyond to help me resolve an automotive issue that I had. I highly recommend the Larry Miller Subaru they are friendly, professional and trustworthy!
Graham Reilly
Just an incredible experience. After testing the waters over at the Subaru dealership to the west, Larry Miller is an absolute breath of fresh air. We showed up day one looking to learn about Subaru’s and what makes them great. Eric took time out of his afternoon (knowing he wasn’t going to sell us a car) to show us different makes and models and explain to us the in’s and out’s of a Subaru. We were SOLD.
From there, Steve Pritchett got in touch with us. A masterclass in hospitality, friendship and acceptance. Steve rode with us on our first drive. He checked in on our process occasionally, but not overwhelmingly, the next week or so.
We went out west of Boise to check out the dealership, and what started as a good experience was spoiled when we sat down to talk execution. Like a sign from God, I missed a call from Steve at Larry Miller while sitting down and immediately called him back upon departure. We bee-lined it straight to LM.
Arrived at LM shortly thereafter and Steve showed us the lot. We sat down to look at the inventory and were torn between new and used. Ayden, the Business Manager, came to have a chat and shared his relative perspective on our options. We left that day knowing which vehicle we wanted to purchase. Told Steve that night we were ready to set an appointment two days later.
We showed up and hung out with Steve on purchase day. He encouraged us to test drive the new whip. We did, and it was the one. Went through the process with Steve and enjoyed hanging out, being welcomed by all of the staff and feeling at home there at LM Subaru. We closed with Ron, who himself was a class act and very relatable guy. Made us comfortable through the closing process, as I guess he’s supposed to do, but it felt genuine.
Talked basketball and football and adventures with the squad. They are down to earth and do not pressure you to buy a car. They are there to help support you through the big decision. Fair and accommodating.
If you’re buying a Subaru in the valley, there’s no other choice but LM Subaru. Can’t wait to take our outback into the mountains!
Kyrstyn Catlin
We had Trenity as our Express Advusor and she was absolutely AMAZING! She helped us so much and had a genuine kindness about her. Larry H Miller is lucky to have her!
Merrilee Nowlin
Elizabeth was wonderful. She listened to my thoughts and what might need inspection and resolving. Sh e was professional and courteous. She kept me up to date on progress of technicians. Definetly will return to Larry Miller.
Thank you Elizabeth for a stress free day..
Garrett Larsen
Excellent customer service and had no pressure throughout the entire buying process. Genuine and authentic staff who have a passion for service and ensuring the customer is comfortable every step of the way. HIGHLY recommend this dealership!
Kathy Cunningham
Lee was excellent at showing us all the new features in our 2023 Outback.
We were even able to bring up CarPlay in our 2020 Crosstrek that we had not been using.
Veronika
Aidan and Cameron really helped my experience at LHM. They helped me understand the whole process and really went out of their way to make us feel welcome and had the best options possible when looking for the new car. Thanks!!
Cassandra Pedretti
Melvin and all of the staff at Larry H. Miller Subaru were wonderful to work with! My husband and I began searching for a new Crosstrek in November and by the first week on January we were able to pick up our brand new 2023 Crosstrek. Melvin made sure to get us exactly what we were looking for and we could not be happier. I highly recommend LHM Subaru and Melvin!! You all Rock, Thanks again!
Jonny Fuego
The new car status system that is sent to you via text is super slick. I love the pictures sent of what’s up with the worn parts that need to be repaired or replaced as I wait.
Annie McCullough
Larry Miller had the best customer service I've ever received, Tawney is the name of a lady that works there and she is just amazing 😊 if you need a new car and great people to work with that doesn't have small print and try to trick you I suggest you go to this car dealership!!! …
MA Davis
Just bought my 3rd Outback from this dealership. Thanks Steve for all of your help and guidance. Happy with the process and love my car!
Chia-Hao Wu
All employees I met there are friendly. My salesman Cameron is also nice, professional, patient and willing to answer questions I have. Recommend!
Brent Russell
Our salesman,, DJ Rowe, really made the whole car buying experience easy and seamless! We will be back when we buy our next vehicle as well.
adam jantz
Went in about a month ago with my cousin to drop their vehicle off for some service work. The whole establishment is well maintained as well as holds a professional environment. The nice lady Tawni who works there went well above and beyond to make us feel welcome and offer us hospitality while we waited. Made the time fly by, Thanks!
Virginia Henson
Every time I have been in need of assistance with car maintenance, Elizabeth Kennedy has been extremely helpful and knowledgeable. She can turn the groan of vehicle maintenance into a smile!
David Rogers
I wanna say how impressed I was. I usually don't go to dealerships but I went anyways and ya'll didn't disappoint. I will definitely be coming back in the future and will recommend anyone to go there.
Spencer Cahan Cahan
The services performed on my car were completed quickly and efficiently. The services where all completed within a few hours. I highly recommend.
E S
I appreciated that my experience was easy and comfortable.
Shout out to Niel for being so informative! I highly recommend working with him.
Sarah
Dj Roe was amazing to work with. He was constantly in contact in regards to the status of my order and was extremely pleasant and friendly to deal with.
Alex Watkins
I have to say I’ve never felt more comfortable at a dealership you guys really did treat me like family and the fact everyone went above and beyond to meet my needs. I also wanna say thank you Tawni Buckland for all that you’ve done for me and making me feel at home
Michael Fiscarelli
I had a very pleasant experience in dealing with one of your account reps, Tawni Buckland. She was very friendly and seemed very knowledgeable in her position. I look forward to working with you, especially Tawni, in the future
Krista Bauer
This is probably one of the best Subaru dealerships I have visited for service. I had a routine service, and they kept me updated on the status and were well informed and made a great recommendation.
Aislinn Emele
Peter was amazing! This was my boyfriends first time buying from a dealership and he was very upfront and easy to talk with!
mary coleman
Some of the nicest, most knowledgeable staff I have gotten to work with! Derek was the first to greet us and he was very kind and professional. He grabbed Kyle Boline, who I originally scheduled an appointment with for later in the week. I had some free time before the appointment and originally just went in to look and see what was on the lot.
Kyle was great to work with, not pushy and didn't try and get me into something I wasn't looking for or didn't need. Which is something I appreciated a lot! Being a woman and not super car savvy, I feel like there's definitely some car sales people who could and would have taken advantage of something like that. He answered all of our questions, and just went above and beyond what I was even expecting. His manager Paul even came to say hello and assured us we were working with someone great. Thanks for hiring great people!
Aiden (I'm sorry if I am spelling your name wrong!!) worked with us through all the financing and paperwork. He was equally as great! Very knowledgeable and made sure to explain everything and made sure it made sense. What could have taken a very long time, he made simple and quick for me and I appreciated that. Thank you!
Kyle made sure to go over all the cars features on the inside for me...this was a big upgrade and a lot more fancy inside than what I was used to and coming from hahah...so it was nice to get a run down on what all options I have inside to use!
I was honestly originally not looking forward to buying a new car or going through the experience. Kyle, Derek, Aiden and Paul all turned that around 100% and I am very thankful to have had the experience I did! I am looking very forward to my first Subaru and I can't thank Larry H. Miller Subaru of Boise enough for making that happen for me!!
Aubrey Triggs
The service department is awesome, and did s great job on my car.Matt (my service
advisor)and James (my service technician)are amazing,thank you so much.
Tina Reames
Our Salesman, DJ, was very nice, informative, and helpful. Our Finance Manager, Ron, was also amazing to work with. Thank you!
Alan Jurgens
Purchasing our 4th suberu with Larry Miller was even more fun than the first three! Those were great too but the dealership has just gotten better and better through the years and the person doing the hiring does spectacular, finding good people to make the experience better and better. There’s not another dealership that can even come close to the service of buying a car from Larry Miller. I’d bet my suberu on it and I LOVE my Subbie! Thank you Larry Miller for caring about the customer.
Alexa Fenton
I had and amazing experience here and the employees there are wonderful people. I definitely recommend going there if you're looking to buy a new car
Brad Pfeiffer
I live in Montana but always have my service done at Larry H Miller in Boise. Elizabeth is wonderful. They take care of our Forester and Baja!
So now it’s 2023 and we are once again at Larry H Miller buying a new Subaru Ascent !
Thank you Kris, Paul and Kent! You are all the best! Whether it be the service or sales department this dealership is superior on Customer Service.
Hannah Thomas
This place got me in the best car I've ever been in for the best price, I haven't had any problems with it breaking down. Tawny Buckland was so nice and accommodating.
Brian Polk
Tawni was very helpful and answered all the questions I needed to know. Larry H. Miller Subaru should be blessed they have her, she’s amazing.
Erika Church
Neil was amazing to work with. I never felt like I was being hustled or swindled. This dealership dispelled all the “Used car salesman” vibes right off the get go.
Madison King
Every time I come here (which has been way too often lately with my old car) I am always greeted and talked to throughout the entire process respectfully. I have never felt like I am being talked down to or taken advantage of since I’m a female, like I have in other shops. I appreciate how timely they are, and quick they are to get a diagnosis of what is going on. Super thankful for this dealership and all the awesome employees!
Tawni Buckland
Amazing experience thank you so much!!!! From sales to service we have bought 2 Foresters next Im thinking an Ascent!!!!! I’ll be buying here!
Bonnie Kaufman
Best buying experience, outstanding, wonderful staff, phenomenal, excellent customer service….. WOW could one car dealership be all that? I say yes! We have purchased 4 cars from LHM Subaru and every word others have used to describe this dealership are so true to our own experience. Big thanks to Steve, Cody and everyone else involved in the process! Oh and to the GM Ty…..hat’s off to your hiring and management! Sincerely B. Kaufman
S J
The best car buying experience I've ever had! Everyone was super helpful and friendly along the whole process. I ordered a new Forester Sport so I got to communicate back and forth with the folks over at LHM Subaru Boise for months and they always kept me updated on the progress and eta of my new car. They were perfectly transparent and went above and beyond to ensure I had a wonderful experience. I picked up my new car today and I couldn't be happier. They honored everything that had been discussed in the prior months and even had a few surprises that made me feel confident that I went to the right team for my new car. They've earned themselves a lifelong customer and truly impressed me with their service. A huge thanks to Brett, Kent, and Cody. You guys are awesome and here's to next time🍻
Kathryn Gustavel
Great experience working with Larry Miller Subaru! On both ends of sales and finance. I couldn’t thank them enough for getting me into my Outback after losing my Crosstrek to an accident recently.
Neil Bryant was so helpful in the sales department. Wouldn’t choose any other sales rep! He made sure all my needs were met, and helped find the best option for me. You will not be disappointed with Neil!
Aidan Teodoro helped on the finance side of things and I can not say enough good things about him! He made sure I was well taken care of on the finance side.
Big Mama in the customer service representative department made my whole Subaru experience. She was along side me for the whole thing, and alongside Neil, helped with finding the best option for me! She is so awesome to work with.
General manager Cody Smith and the whole Subaru staff made my car purchase so easy and such an enjoyable experience. You guys are amazing!
Rosamund Volney
Larry Miller is phenomenal! I went to replace my Outback today and got much more than I expected in reception, warranty, maintenance and financing. Their service is exceptional from entering the door to leaving with my Forrester, and I left a totally happy and beyond satisfied customer! Their service truly exceeded my expectation, and that was the second time around. Thank you for today Neil, Kent, Steven and even the other reps who just greeted or offered water. You guys are amazing and you rock in yr service!!
Annie Muñoz
We had gone to so MANY different car lots in search of the right vehicle for our family. Hands down Larry Miller Subaru was the best choice! We worked with Steve Pritchett and appreciated his help. He was not pushy at all and was very honest and up front with the pricing of vehicles. He really helped us find something that fit our budget and would keep our family safe. We are so happy with our choice. The process was super quick and not as scary as we thought it might be. Can’t recommend Larry H Miller enough! Thank you
Nancy T
Easiest car buying experience ever. Steve is an amazing salesman. Ordered a car from him and he kept me up to date the whole time. The entire process was a breeze. Definitely recommend Steve and the team over at Larry Miller all day long. Love our new beautiful car. Looking forward to doing more business in the future.
Sharon Adams
We had a wonderful experience buying our new Ascent. Tim was our salesperson and he was friendly, informed and made sure we got answers to our questions if he didn’t know the answer.
Financing went smoothly and quickly.
I will definitely tell my friends to use Larry H Miller Subaru!
Tiare Gunderson
Amazing experience I will never buy a car anywhere else! Honesty is what I look for and I found it here!
Traci Lofthus
Had an outstanding experience with both the sales and finance sides of the business.
Peter Webster was my sales person and he was amazing. It started with a trade-in and turned into a great deal for a new car. He kept me apprised of the process and the estimated delivery. I truly felt that I was given the white glove treatment and look forward to going back for maintenance and saying hi to all of those who worked with me
Thank you Larry Miller Subaru!!
Haley Mathison
Best car buying experience ever!! I felt valued and respected every step of the way. I never felt pressured to buy and I felt zero stress throughout the transaction. I will be a lifelong customer of Larry Miller Subaru. Thank you Neil, Cody, and Ron for making me feel like a part of the family.
Erich Walton
We recently purchased our 4th vehicle from Larry Miller. Always great service before and after the sale. Thanks!
Aaron Friesen
Jolene and the team at Subaru were amazing!! They went above and beyond to fix our car. They were all so kind and took the time needed to get the job done right. Most places don’t truly care and try to hurry you out the door. They have won my trust and I don’t plan on going anywhere else. Thanks again for a A++ experience!!
Mona Thompson
I had a great experience, I did not have to wait long, the young lady that assisted me was very nice, my car was serviced to my satisfaction
Kennedy Lewiston
I was traveling through Boise when I realized I needed an oil change on my Outback, so I stopped at Larry Miller Subaru. I had never been to this location before, but as soon as I pulled into the dealership I was immediately greeted by the service representative Trinity. She seemed genuinely happy to help me, she answered every question I had without hesitation, and was always smiling which made me feel very welcome. My service was completed in 30 minutes and I was on my way. I feel as though the world needs more employee's like Trinity, thank you again! I will be back!
Kayla Dodson
We enjoyed working Tim Levy. He was honest and attentive to our concerns and wishes.
Emily Roseborough
We had subpar experiences with a dealership in our area (Phil Meador Subaru), so we decided to go with Larry H Miller Subaru all the way in Boise. We love the Miller family and were happy to give them business. We were not disappointed. Neil, our salesman, was accommodating and quick to respond to my anxious text messages. We ordered a customized WRX Limited, and Neil was super helpful all along the way. We utilized the Costco Buying Program and TrueCar in order to get the best price for our brand new car, and it was a seamless experience. LHM Subaru will definitely be one of the top contenders for our next purchase (which is looking like the Ascent).
Rhonda Hatfield
Arriving into town after a 2800mile trip, I found I was in need of an oil change and tire rotation. I have read some not too favorable reviews but decided to stop in anyway. Carina in the service department made a great first impression— she was friendly and informative. Honest about the current wait (I did not have an appointment). Then I had the opportunity to meet Kevin in the parts department … I had received a couple paint divots on my travels, Kevin was super helpful and friendly as well . Huge shout out for both of these valuable staff members.
Robyn Griffiths
Last week I needed help with my 2018 Subaru. The key kept getting stuck in the ignition, I called Larry H Subaru & spoke with Keith. He had me bring my car right in & provided efficient service to figure out the problem, a part needed to be ordered, they quickly provided me with a wonderful loaner vehicle. I returned to pick up my Subaru, now back to perfect condition. My entire experience was over the top amazing! I applaud Keith for his impeccable attention to every detail so that my frustration with my car problem could be quickly remedied.
Gavin Rhoads
Loved loved working with Peter Webster here. Super upbeat guy and knowledgeable. He gave us a great experience. We loved the 2019 Outback but ended up going a different direction. The only negative part of the experience was when we got to financing. The business manager there was not the best and a little rude towards us and his employees when we decided we wanted to sleep on the decision.
Shane Butler
I had a car in for some repairs before sending one of my kids off to college. An error was made in the process by a service advisor and a technician. After leaving a very unfavorable review, I was contacted by Matt the Service Manager. He did 2 great things. 1st, he owned the errors that were made, and 2nd- he offered a great solution.
Courtney Biagi
EDIT: I’ve updated my review to 5 stars. Once Matt (service manager) and Sam (assistant service manager) found out about the problems with communication, they immediately sat down with me in person and went above and beyond to make up for the previous problems. They have been incredibly helpful and responsive and I really appreciate them taking the time to chat with me and show me that they do value me as a customer. Thank you!!
Previous review gave 2 stars due to lack of communication from my service advisor. Also made note that salesman Peter Webster helped me out a couple of years ago when I bought my car from them, and he was absolutely wonderful. He alone deserves 5+ stars.
Gunnar Kiser
Melvin helped make my buying experience very easy. The whole team over there is great, thanks guys.
Melanie Hochhalter
The sales people I worked with were open and honest and worked hard to get me the deal that worked for me. Everyone was helpful and friendly and I didn’t feel like I was being hounded. When they could have easily sold the car to someone else within a day or two they worked with me for a few days to get me the car that I wanted. I would recommend Larry H. Miller Subaru.
Kam Kelley
I have been bringing my 08 Subaru into Larry h Miller Subaru for years now. My last visit to have a 90k service and air conditioning recharged has proven yet again the quality, efficiency and loyal customer service. I worked with Keith in the service department and I will say he is a stand up guy! Keith treated me with the upmost respect, and leveled with me about anything and everything that needs to be done service wise. I highly recommend working with Keith, I’m sure you will find your experience to be very similar to mine!
Jackie Kampp
Excellent service! Kris and Lynn were very helpful in finding the right car for us. Had a Tribeca that was great. Downsized to a Crosstrek as kids are grown and the extra room isn't needed anymore. Love Subaru!
Isabella Teodoro
I could not recommend this dealership more. I knew that I wanted a Subaru but was unsure of the make and model. Kyle Boline helped me through the process and was patient and informative when showing me and explaining the different options I had available. I did not feel pressured into a decision, and felt that I was well informed the whole experience. I ordered a crosstrek sport later that day and could not be happier!
Team Box Keto
We have worked with other dealerships in the Treasure Valley and haven't had a great experience, but working with Eric and Aidan was an absolute JOY! Eric had our best interests in mind from the beginning and was extremely transparent and just overall absolutely wonderful. Aidan was awesome, helping us the entire way through financing, and leaving us with some advice to improve our credit. We can't say enough about our great experience with these two and we will DEFINITELY be back for another Subaru in the future!
Xavier A
One of the best experiences I have had at a Subaru dealership. I worked with Corey, who was very personable and kept me updated every step of the way. I plan to continue bringing my Subaru here for all future service needs.
Jess Burns
DJ is an excellent salesperson - kind, patient, laid-back, knowledgable, and professional. We didn't end up buying in Boise because we live out of state, but we thought DJ's customer service deserved a 5-star review! This dealership also had a great selection of vehicles.
Zach Balmer
Peter our salesman was phenomenal to work with and helped find the perfect car for us. Jeff our sales manager helped make a great deal happen! Overall we loved our experience at Larry Miller Subaru!
Thomas Crewse
Liz Kennedy was extremely professional and easy to work with! We would recommend her to friends and family without a second thought!
Laura Clemens
Great experience. The service dept was able to fix my car much quicker then expected.
Lucas Jaramillo
Ever since we bought our first Ascent here, I have always had an outstanding experience while working with LHM Subaru. They're 100% transparent throughout the entire process and their customer service is unmatched. If anyone is looking to buy a Subaru in the area, reach out to Peter - he'll take care of you.
Collette Brunson
I was shopping for a car for my teen drivers and I was immediately taken care by Kyle Boline. He helped ease my mind on the many options that present themselves when buying a car. I appreciate the team at Larry H. Miller on Fairview in Boise Idaho.
Gianna Adair
Both Kyle and Aidan were very professional and helpful in getting me my new car. Very impressed by their customer service and would definitely recommend this dealer to anyone.
Alexa Fenton
What a wonderful place to go when you’re in need of a new vehicle. The people there are very friendly and helpful as well!
c c
Another satisfied Subaru customer. Just bought my 5th Outback. Knowledgeable professionals. No pressure. Got just what I wanted
Sanjeeb Ichini
Excellent service & smooth handover of vehicle .Specially would like to call out Kris who was super friendly & always approachable.
Bobby Vernon
Lynn was awesome to work with. So very patient and informative and a genuine down to earth person. The entire staff was very kind and made my experience the best it could possibly be.
Ashish Salunke
Troy is the best. I have been in touch with him for past 4 months. He helped in a lot . Right from beginning to the end. Everyone have been great , kind and helpful at Larry H Miller Subaru
R Weston
Kriss Klein was very knowledgeable, responsive, and helpful. The most professional new car buying experience we have ever had. I would highly recommend LHM Subaru.
Deborah VanLaw
I brought my car in to Larry Miller Subaru to have the seat removed so I could search for my lost wedding ring. Their technician took about 20 minutes to find it and didn't charge us a thing. This is the 2nd time I've brought my car in. The first time was for repairs that came in under the quoted price. Stellar customer service.
Christian Witt
If I could give more stars I would every member of their staff is kind and there to help. Steve, Lance and Ron all made my experience stand out and outshine any other dealership I've been to.
Christa Bradbury
Highly recommend Peter, he was wonderful to deal with and made yet another one of our LHM vehicle purchases more than worth the drive to Boise, Aiden really worked to ensure we got our payments exactly within our budge. Thank you both!!!
Kevin
Keith & Jolene have both been very helpful with my speaker problems. I do not mind driving the 100+ miles, I will always come back to this subaru for any problems/service needs.
Kayla Benedict
10/10 for us! Everyone was so sweet and not pushy at all. We actually came here back in 2019 and weren’t ready for a new car yet and didn’t feel ashamed on not following through like other dealers in our past. Because of that- we wanted to come back and get our first brand new car from them.
Our experience was…
Easy.
Comfortable.
And honestly FUN!
Our dealer ‘Joe’ made it all happen for us and after we left, we felt like we gained even a friend throughout the process. If it wasn’t for him- we honestly wouldn’t have been so confident in our choice.
Thank you Subaru of Boise!🤗
Frances Fujii
I just picked up my new Subaru Forester Wilderness. Not only do I LOVE this vehicle, but Kyle Boline and Peter Webster teamed up to give us a great sales experience. These two are extremely knowledgeable, considerate and customer service oriented. I highly recommend them (and the Forester)!
Janet Graf
This was the most pleasurable experience I have had buying a car in my many years of driving and purchasing vehicles. Kris Klein is an outstanding car salesman. Very kind and patient with people that are somewhat limited with computer skills! Kris went the extra mile for me by allowing me to call him on his personal cell phone throughout the time that I was purchasing the vehicle and then the after service care was wonderful and really not expected! Subaru should be very thankful to have such a wonderful employee. And you may contact me at anytime to ask me questions about my experience!
Janet Graf
Irene Mansfield
I asked Google for the top complimentary words from across the globe. None were good enough to describe the people and service I received from Big Mama, Cody, and Peter at Larry Miller Subaru! My favorite word is STELLAR ✨️ Senior citizens, singles, newlyweds, college students, your favorite neighbors, if you are looking to buy, you WILL NOT find a better group of people to help you out. ❤️
Dale Frank
My wife went to Larry Miller Subaru to have are brakes checked for a trip we are going on. When we was there we decided to buy another vehicle and after talking to Neil we was able to find the vehicle we wanted and a few hours later we was able to receive that vehicle. Everyone was polite and helpful in the deal.
Shannon Aguiar
I purchased a new Subaru Outback Wilderness! Everyone I met from the moment I walked in the door at the dealership was welcoming and friendly. My salesman, Joe, was well acquainted with my Subie and explained all the bells and whistles and bonuses to her! My purchasing experience was top notch! Thank you, LMS! I'm in love with my new Subie!!!🥰
Just for fun
Neil Bryant is always our go to guy for any new car we need! We just got a 2023 Imoreza and he couldn't have made it a more enjoyable experience! Thanks so much Subaru!
Lori Holloman
No pressure, friendly sales. Steve took a great deal of time explaining Subaru features and making sure I was comfortable and aware of all my options.
Madelaine Miller
Everyone we came in contact with at Larry H. Miller Subaru Boise was friendly and helpful. Special shoutout to Neil for all his help and taking such good care of us!
Vanessa Redmond
LHM has treated me very well. I bought my ‘17 Legacy at a different local dealership; however, not long after, the key kept getting stuck and ignition would not turn off. The dealership I bought it from couldn’t figure it out; so, I took it here. As soon as I explained the issue to the kind woman who answered the phone, she knew exactly what I was talking about as it is a common issue with Subaru’s. When I asked how much to fix, she said “no charge” as Subaru was expected to issue a recall (they did about 9 mos after I had it fixed). Recently, I went in for another oil change and said to rotate the tires. When it came time to pay, the lady said the tires were all at the same tread and didn’t need it. So, instead of doing/charging me for something I didn’t need, they were honest and saved me $20.
Update: I recently went in for some maintenance on my Legacy and the Advisor said their system was down, so he dropped the price about $100. I knew there'd be a wait, but 1.5 hrs later when the car was done, the Advisor dropped the price about another $50 because he thought the wait was too long.
Rob Wallace
Cameron was great, low pressure, and had tons of useful information! Would recommend to anyone interested in buying a car.
Nicole Fenn
Wonderful service. Kyle went the extra mile, stayed late and was so patient with our many questions. He made buying our new car easy ❤️
Barbara Olic-Hamilton
Easy and well coordinated purchase, ordering, and pick up of my new Crosstrek. Everyone was patient, helpful, and personable. I highly recommend thus dealership if you are interested in buying a Subaru.
Pete Szobonya
No pressure sales, great experience, ordered what we wanted, paid for it, and got it. That simple. Everyone at LHMS was very friendly and knowledgeable. Shout out to Cameron Presher.
Nickolaus Brunker
Kyle was great to work with for our new Subaru. He was knowledgeable about the cars and help us through the process!
Corrie Mitchell
Excellent experience with the salespeople there even during an unfortunate backlog on car orders. They were all very professional and sensitive to the difficult situation and handled everything to the best of their abilities. Special thanks to Eric for being so awesome!
Jake Nelson
Love Larry H Miller Subaru in Boise best place to go and buy a car thanks to Peter he is great and definitely recommend for you to talk with him if your interested in buying a car. p.s try and talk with peter about the x-mode feature, he sure knows his stuff 😁. …
Susan Lamberson
Extremely helpful sales, parts, and finance management staff. Put us at east and great explanation of the products and services available to us. Highly recommend the business.
Zach Bickford
Kyle and Ron were both very helpful and accommodating. I appreciated their efforts and how fluid the entire process was. I would recommend this dealership to anyone!
joel biagi
I would like to give a huge shout out to Matt and his service team. Sam, Keith and Cory. you guys really stepped up and went above and beyond to take care of all of my daughters concerns with her Subaru. That kind of service is hard to find. When it is time to update her car we will be coming to you. Thank you
Karen
Excellent service and professionalism from the moment we met Neil, our salesman to purchase a used vehicle! LHM Subaru provided above and beyond customer service, care and attention to detail in every aspect of the sales process!! The entire staff is professional and helpful!! I would recommend LHM Subaru to anyone looking for a new or used vehicle!! Thank you again Neil, and LHM Subaru! KB
Aaron Rountree
Not happy with yesterdays purchase. Doubtful I’ll be a returning customer.
Update.
The issues I found have been approved to be fixed tomorrow. I appreciate TY who contacted me to rectify the issues. If anything else comes up I will add to the post.
Adam Madsen
Hands down the ONLY place to find the perfect car. Service is Top Shelf.
Lisa Moncrief
Lynn Sparhawk is the man! Said goodbye to Clementine, my orange Crosstrek. She got me across the country safely multiple times. I look forward to many more adventures in our new Outback!
Curtis Chism
Super smooth easy process to buy a new car. Worked with me to get a better rate as well. Melvin helped me out - Thanks Melvin!
Emily Hammond
Neil Bryant was super fast, friendly, and thorough. Went though the car with us, test drove with us, and made sure we were taken care of.
Sam Granger
Peter is very informative and answered questions as they came, didn't need to get back to me. Awesome job Peter thank you so much.
Debbie Dannenhauer
Kris Klein is the best! I just picked up my new Crosstrek: I highly recommend him for any Subaru!
Scott Green
Steve did an amazing job showing me my new car and kept me informed on when it was coming. My experience from start to finish was perfect!
Mark Wheel
Always enjoy the experience. My second outback, lhm has been my go to since using them in another state. Very professional group.
Mikaela Heighes
Tawni was such a huge help. She was so friendly and made the sure our experience was stress free. THANK YOU SO MUCH!
Hale Hawthorne
My dad and I came in for a used car we were interested in, and Eric was such a blast to work with. He’s incredibly genuine and had us laughing the whole time. Glad we got to work with him!
R Strickland
Great work completed by a great dealership. Thanks for helping us keep our Subaru in top shape.
Alex Marshall
I'm late in writing this review, we leased a new Crosstrek at the end of June and absolutely love it. The whole process was as pain free as it could be, and our salesman Peter Webster was ah-mazing! We walked in knowing what car we wanted and he happened to have the same one so he knew all the ins and outs of it. They don't work on commission so there was no pressure to buy that day, but it happened to work out that we drove off the lot in the car! Not only that but he was a champ at dealing with our endless questions, and getting the absolute best price possible for us. A couple weeks later my visor broke and I told Peter about it and he said to bring it in and they'd replace it, and when I walked in he immediately remembered me and stopped what he was doing to help me out. Long story short, the service there is amazing. We had gone to a different local dealer a couple years ago and the service there was horrible so we were a little hesitant to go to another one but we are so glad we did! Thanks again Peter (seriously, give him a raise or something ;) ) and LM Subaru!
jamal hammudeh
Our purchase of a new to us vehicle went very smooth. Troy and Aiden were great.
Kristina England
Always such great service and would recommend to others! Carina was very helpful, greeted me with a smile, and ensured my complete satisfaction!
Victor Batlle
EXCELLENT EXCELLENT SERVICE. MY SALES REPRESENTATIVE BRAXTON THANK YOU, THANK YOU KENT AND THE OTHERS GUYS HELP US FOR GOT A CAR.
UN BRAVO FOR YOU GUYS.
Neva Gardner
It was ok! It would have been better had I not had to put my own cabin filter back in my car.
Christina Brakensiek
Everything from start to finish was excellent when buying my new car! Melvin assisted me through the entire process. He was very thorough but not overbearing, answered all my questions and kept an eye out for just the right car when it became available. Thank you for your time! I feel thoroughly welcomed into the Subaru family!
Ceicely Anton
Cameron Presher was amazing to work with. He was very knowledgeable and worked with us to meet what worked financially for our family.
Isaac F.
Recently purchased a new Outback through these guys. The whole process was made easy and straightforward thanks to Kris. Finance process was easy to get through as well and Kent got me a great rate from a local credit union. I'd definitely look to LHM Subaru to purchase a new car in the future.
Minus one star because you should use their service department at your own risk. Overpriced service prices, but that's par for the course for dealers so you know what to expect there. However, I paid $8000 for a new transmission and they installed a broken one in there and no one test drove it so it went unnoticed until I picked up my car and drove it around the parking lot. Still better than Treasure Valley Subaru, though.
Christopher Mettie
Tawni Buckland has always been so helpful with me and trying to get a car. She is always positive and upbeat!
Jamie Vasquez
Their customer service is outstanding when I called the service department I got the information I needed right away.
Tawni is the best i just love her spunk and customer service
Mike Hynes
Had a great experience with Cameron! Made me an offer I couldn’t refuse and I got my dream vehicle!
Jennie Lyn Harvey
Great service. Quick. On time. Professional. Comfortable waiting area, too! 5 out of 5!
Hailey Hurd
we love neil. couldn’t have gotten a car from a nicer person! so happy with our find from larry h miller
Jason Stanton
We are new to the Subaru family. Honestly we weren't sure we would have been impressed by the Ascent, but decided to stop by Larry Miller Subaru to check one out. Eric Prothro greeted us outside. He showed us the ascent and we were blown away by the quality! We decided to test drive one. Eric was so helpful and knowledgeable, but mostly he is a fun guy that made the entire experience so enjoyable! Larry Miller Subaru has the best showroom that I've seen in the valley! A welcoming waiting area with a spot for kids to entertain themselves. Kent in financing was wonderful too! He made that portion of the process seamless and easy. We got a great deal and drove off the lot with a 2022 Ascent Limited! After this experience, it makes sense that Subaru has the highest return customers!
Amanda Hope
Cameron was AWESOME, took great care of me and I absolutely LOVE my new car!
LeeAnna Bramblett
I had an amazing experience today with Tim, Cody and Aiden! They got me into the perfect family car, they answered any and all questions I had, and even watch my toddler as I signed papers! 10/10 will be back again!! Thank you all so much!!!
Mariesa hansen
This was the best car buying experience I have ever had. Troy Sawyer and Big Mama were amazing! The eased any nerves I had, walked me through the entire experience and made sure every question was answered, they even presented the CarFax information without being asked. Highly recommend Larry H. Miller Subaru!
Robert Earley
Neil Bryant is a great sales person and a true friend. I have bought three cars from him in the past 5 years and he also recommended a colleague (Alley Jacobson) at Larry H. Miller Dodge and I bought a Jeep Gladiator from her. During all of these purchases my needs and concerns were always met or exceeded. With all the dealerships in the valley Larry H. Miller dealerships are my first choice and I will buy from them again. I would recommend Larry H. Miller Subaru and Larry H. Miller Dodge to anyone and everyone.
Pete
It was the best customer experience we ever had with buying a new car! Brett explained everything about the car to us, and updated us weekly as to when the car would be arriving. Ron in finance also made the paperwork signing experience very stress free, and gave us the documents in electronic form. This made it very easy to send the information to our insurance company. Finally, the sales price for our new Subaru Forester was very fair, and we didn't feel pressured to buy anything that we didn't really want. In fact, we were able to select which options we wanted when ordering the car, which means that we were able to get exactly the kind of vehicle we wanted.
Anthony Takamiya
Boise Subaru is the best! We have had many bad experience shopping for cars the last few months and this was hands down the best experience. DO NOT GO TO TV SUBARU! We worked with Peter as our salesperson and he was great. Always open and honest throughout the entire process and gave us complete transparency. He was never pushy and was very knowledgeable. Cody in the finance department was awesome too. He made the paperwork process simple and painless. We will definitely be back!
Tyler Ray
This place is INCREDIBLE. Came twice during my stay in Boise (I'm from Denver) for an oil change and a tire replacement. I have never had such good service anywhere (car maintenance or otherwise). They are extremely efficient, knowledgable, friendly and communicative. Big thank you to Kristen and Carina! You guys are the best!
Seth Greene
I don't do a lot of reviews but the staff I dealt with today was awesome, so I wanted to say something. I went in for my airbag recall. It was going to take around 1-2 hours . I got lost when I pulled in and the techs in the back were just really nice about getting me to where I needed to go. When I pulled in the staff was super friendly, the person handling my car, Chris, was super polite and professional, and the entire process took maybe 30 minutes. That's including Chris going for a ride in my car so he could listen to my transmission for me. I'm just all around really impressed with everybody I dealt with.
Essential Wishkits
Niel & Aiden were great to work with. We are very happy with our new Subaru!!
erika thiel
Carina helped me so much with my service the other day! She went above and beyond! Highly recommend her for all your service needs!
Kaylee/Chad Humphries
Service is always so quick and easy! So happy with the service at this location! Thanks to Jolene for her help too! (:
Kirk LaPean
This was our 1st vehicle purchased from Larry H. Miller Subaru, but it won't be our last. Kris our salesman was fantastic to work with and Paul, the sales manager made us feel right at home. Everything part of this car buying experience was positive. If you are looking for a Subaru, definitely check them out, you won't be disappointed.
Kendra Nunnally
The service is always great when I come to Larry H. Miller Subaru Boise. They have a very welcoming staff.
Taveya Marconi
I would have given it only 4 stars because purchasing a car is not fun. However, because the salesman didn't suck, (he was rather funny and not smarmy at all) and the woman who finished our paperwork was quick and wasn't pushy about the add on sales - I gave it 5 stars. It was surprising how the were not interested in wasting our time, we drove the car got to the deal and that was it. I am going to give the service department a shot next. Keep you posted!
G Amatangelo
I have bought a lot of new cars over the course of my life. My experience at Larry Miller Subaru was one of the easiest and most relaxed I have experienced. My salesperson, Michael Peterson ,was very friendly and knowledgeable and explained each step in the buying process thoroughly. The valuation of my trade in was fair and performed quickly. Dustin explained the options for the extended warranty and what each covered and we were able to tailor that to our needs. I really liked getting everything downloaded to a thumb drive rather than paper work ! Neil, the product specialist, explained the our cars electronic features, got our phones synced and we were on our way. This is our second Subaru and my wife loves it !
Adrienne Peterson
We had a great experience buying our new car from these guys. Joe, Paul and Dustin were all super personable, very helpful and most of all not pushy like a lot of dealers are. Very smooth transaction. Thanks guys!
Deanna Weaver
Okay, the people at Larry Miller subaru are great. Every sales person we dealt with was great. My problem is with the service department. They said the went over everything, however we didn't even make it home from the dealer without problems. There were multiple screws missing underneath the front end. Something was dragging on the ground. It was late and the service department was now closed. So we were on our own. Buying a car is supposed to be a good experience, but we had to drive 45 mph on the freeway in an 80 mph zone. I was stressed out by the time we got home. I do not believe that the service department went over everything and didn't see pieces of metal hanging underneath. So therefore I'm a little disappointed in that. Erik, and Kyle were great!
Ryan Maxwell
Great experience at Larry Miller Subaru! Very courteous and professional staff - got to work with Kristopher and Aiden and they were both awesome and great at communicating. I'm really glad I went through them and I have no complaints at all about the quality of the customer service or the vehicle.
Debi Brownell
I was so impressed with the Xpress drive up oil change option. It was fast and efficient and my tires rotated, and I was out of there in 20 minutes. And the staff was very efficient and friendly. Loved using the little dog park and seeing your veggie garden as an added bonus to the wait!
Nila Shrestha
Staffs were nice and friendly. I was lucky enough to get a new Subaru on the day I went to check out cars on the lot. The sales manager was quick enough to let me know there is an availability of new subaru. Kyle was very honest and informative about the process which helped me make the buy decision and the finance manager helped us in getting good financing option. Overall, great experience!
Michelle Cinello
Trenity is so amazing. EXCELLENT customer service!! She is an Express Lube Supervisor and I can see why.
Chase Wright
Editing my review after the Manager Matt reached out to me to make things right. While I still think $160 an hour for labor is too much, they did do good work on my car. I do recommend bringing your vehicle here if you want good work done and are willing to pay a little more.
Steve McNeill
These are unprecedented times so buying a new car has changed too. My experience with Larry Miller Subaru was a great experience. We were able to talk on the phone and in the dealership with no pressure with the pricing upfront and a fair an honest appraisal of my trade. The vehicle I wanted was still in transit to the dealership so I put down a deposit online. When the vehicle came in they serviced and polished my new car and had it parked out frt when I arrived. The paperwork was done in a reasonable amount of time and everyone was very friendly. I would most certainly recommend them to anyone looking to buy a car.
Aubrey Orihuela
Trenity was amazing and so helpful!! She really puts the “service” in the express service! 10/10 recommend her!
Ashley Houlihan
I recently started using Larry H Miller Subaru after multiple terrible experiences with treasure valley Subaru. I’ve used Larry h Miller Subaru twice now and they have been wonderful both times. Extremely efficient and very reasonably priced. Their team is also very friendly.
Derek Nielsen
Michael and Kyle were excellent at keeping in touch and updating me on the status of the car I purchased every step of the way.
All of my needs were taken care of and all of my questions were answered, some even without having to ask.
Even though I purchased a fairly low priced used SUV, I feel I received concierge level service from start to finish and drove away with a thoroughly inspected, repaired and dependable vehicle.
Huge kudos to my salesmen Michael, Kyle and finance man Ron for the excellent experience I had with my purchase.
Erin Stanley
Trenity had such wonderful customer service. She answered all my questions and made me feel so welcome!
Carolyn Tenn
Safety and reliability of the Subaru name brought us in. Salesman Sean Liang and Peter made it a great experience. Peter helped get us get started looking at cars. Then Sean took over and went above and beyond to help me. He came in early when I needed to test drive a car early, then he helped me surprise my son with it. See him for details. He is low key, personable, and just wonderful! Of course bottom line, I got the price I wanted.
Katie Thompson
Amazing from the beginning! Kris was great! No pressure, friendly and knowledgeable. It was like working with a friend really. Larry Miller Subaru goes above and beyond to make the customer feel appreciated and important!
Noemi Hernandez
I had a great experience Tawni was very friendly, informative and helpful with any questions I had. Thank you for the experience
James Pulley
Tawni Buckland was extremely helpful and a really nice cheerful individual. I'm recommending to all my friends and family.
Aneta Jane
Okay so I have to share- why because this company pulled out the bells and whistles for me- after purchasing Betty on Saturday we noticed my headlights had condensation in them most like from the powerwash the engine received. I took pics and sent it to my representative Karen at the dealership. Cody the sales Manager had me bring it back in, while Elizabeth in the service department found new headlights and had them installed at absolutely $0 cost to me. Now I had already signed- this was my new to me used car. But they made sure I was 1000% taken care of. I have been to other car companies, and they refused to even change a lightbulb after I bought it.
Thank you Cody, Karen, and Liz for showing me how important I was to you and your company, how much you wanted my purchase to be perfect, and for putting the time and effort into making things right!
Martin Karpiel
I took my car in for a service problem Liz my service rep helped me with the problem and worked with Subaru Corporate to reduce my cost from over $1,000 to around $200 she was so helpful, kept me informed and saved me a lot of money.
Walter Tanner
Profesional and fast service great people to work with Subaru are great cars Sam and the service crew were great got me in and out fast
QHeyr 334
Great customer service. Bought my first car here. Super quick process purchasing. I highly recommend Larry H. Miller Subaru!
Christopher Perna
Had a very good experience@ Larry H. Miller Subaru!! Very fast and efficient!! Thank you so much!! Sincerely, Chris Perna
Jill Jenkins
Loyal customer for life. I’ve had to experiences with LHM Subaru and both were remarkable. Peter is a straight talker who goes above and beyond for his customers. Love this dealership.
Jamie Batson
Best car buying experience ever!! Steve Pritchett helped me with my purchase and was so patient, knowledgeable, and clearly had my best interest at heart. I was in and out faster than any prior purchase and the entire experience was top notch!
Robbie Doores
I love these guys, best service I've ever had from a car dealership. Their top notch from sales to service. I would highly recommend a visit if you are in the market, you would be hard pressed to find a better outfit.
Stephen Lloyd
Neil did an excellent job getting us a great deal. Highly recommend buying here!
AnnHan
The best car buying experience ever. The people were great. Detailed answers to all questions. No hidden fees, all finances were transparent. Lots of laughing. The process was fast once we chose our vehicle. It was like buying a car from a trustworthy friend. Thanks Joe, Mike, Paul, and Aidan for your professionalism and personality.
Connie Kelley
Braxton R. is an excellent salesman there! I would like to compliment him on his exemplary service. I highly recommend this place. Hands down the best car buying experience ever for me. This dealership has amazing salesmen who are knowledgeable, courteous, professional, and are willing to go above and beyond to earn your business. Signing papers in Finance was quick and easy, and the Finance Manager was by far the most pleasurable to deal with. Way to go Larry H. Miller Subaru!
Kyle Kunde
Worked with Keith for the some work on my wrx and he was awesome. Let me know what was going on every step of the way and got me in and out very quickly and on the road again. Would definitely recommend!
Karen Farmer
Peter was amazing. He made the purchase run so smoothly and was incredibly respectful of our time. Everyone at the dealership was friendly and helpful. It was a great experience!
Jenn Arnesen
I brought my subaru in bc the AC wasn't working during the hottest part of the summer. Keith was amazing and got me in right way. He was very professional and updated me thru the whole process!
Thanks Keith!
Janice Aagaard
Thanks to all the folks at Larry Miller Subaru for their help when I locked the keys in my Outback, especially Kyle Boline, who went the extra mile to get me signed up with the Subaru Starlink app to be able to access my car. You saved my life.
Carol Rankin
Great place to purchase a car. The staff is friendly and helpful, especially my interaction with Tawni Buckland! 😊👍 …
Elliot Rush
Matt H helped me out with all of my issues and concerns. Genuine care was shown to me and car and i really appreciate their leniency and patience, thank you!
Cat Enright
While traveling through Boise, my check engine light came on. The folks at Larry Miller’s took such good care of me, diagnosing and educating me on the issues. The price was unbeatable and the kind, respectful customer service left me feeling like I wished that I did live in Boise so I could work with them again.
Sheryl Nikkila
I love shopping at Larry H Miller Subaru! We have bought three Subarus now from this dealership and the service has always been awesome. Eddie has been our salesman with each one of our purchases and he is great to work with!
Marco Sayles
Not pushy, dealers wont bother you and hassle you into a car deal your unsure of. Purchased a Brand New SUBARU WRX STI just a couple weeks ago, love the car so much.......
Dalton Skelton
Contacted Larry Miller Subaru after experiencing an extremely frustrating month long drawn out situation with Treasure Valley Subaru’s poor customer service.
I’m so grateful that when I called LMS Keith answered. I explained I was in need of excellent customer service and needed issues to be resolved. He did not disappoint. Keith scheduled me in right away. When I took my car in, complete diagnostics were done on my car without charge. TVS charged me $160 for diagnostics after I had asked them to look at the issue during an oil change. They didn’t even look at it during the oil change and I had to make a separate appointment for diagnostics to be completed. They strung me out for a month. Never calling me with updates on the delays and the story was always changing.
As it turns out, what I had been told was the issue wasn’t even the issue at all. It was also discovered my rear brakes were shot, which TVS kept saying they were fine even though I could feel they were worn down. Worn down to the rotor to be exact. I was also informed that things I had been quoted for needing to be repaired/replaced didn’t actually need done at all. To my surprise, within one day, one day I had the diagnostics completed AND they fixed all the issues.
I had previously done business with LMS but started going to TVS because it was less of a commute. Lesson learned! I will NEVER, NEVER do business with them again. The drive to Boise is worth the time, gas, and decrease in frustration.
-Hailey Skelton
Janet Larsen
Love this dealership and Melvin especially. Had a great experience buying our car.
Cindy Lehmann
Every person we spoke to was friendly, helpful and knowledgeable. Our contact ,Melvin McCune was outstanding as well as the finance leader. I never have purchased a vehicle in such a friendly place. the whole experience was a joy.
David Fesenbek
The entire process was professional and pressure free. Kyle, our sales rep, was extremely pleasant, knowledgeable, and helpful. It was a good experience from beginning to end.
Scott Turner Flanagan-Keyes
The approach of the salesmen was perfect. Mike was thorough and confident, yet he gave me the breathing room I needed to make sure it was my decision and not a hasty spontaneous decision. The helpful yet handoff approach was perfect and made the stress of buying a new vehicle extremely smooth and care-free.
Andrew Smith
Ask for Kyle Boline, great young man to work with, he was very patient and easy to do business with. Also the finance department was great to work with.
Trick Ninja Man
We had an appt scheduled for 6pm but we were able to get there 2 hours early. Our customer rep. Dustin was more than happy to start our test drive and possible purchase right away. Vehicle knowledge and explanation before and duringthe test drive as well as explanation of all the paperwork was top notch. A small tour of the facility to make future visits more expedient was also a nice touch. We drove off the lot at 715pm with our new vehicle.
Lee Fisher
Want to say thank you very much DJ roe the sales man and the finance manager Aidan Teodoro! These guys are Rockstar's and has my future business!
Alan Barr
Mat did an excellent job with his service explaining what the job would entail. Appreciated his advice
Eric Short
Neil was great! This is our 2nd car we have purchased with him.
Demetrius Cooksey
We were treated really well. Friendly, up-front, straight shooters. We highly recommend folks deal with Larry Miller Subaru if they are in the market for a new or used vehicle.
Teresa Steele
We always have a great experience at this dealership. This is my 3rd Subaru we bought, and I find the sales team to be the most genuine in the valley. I’ve worked with Lyn and Peter this time. Lyn was not there the day we purchased our new vehicle so we worked with Peter and it was such a great experience and blessing he was there. I will continue to recommend them to anyone looking to buy a Subaru!!
Greg Merideth
Customer service is intense and really cool in these days of not so good care of others! I appreciate the effort every time!
Kristeena Middlebrook
I had a wonderful stress free experience with tawny Buckland. Friendly and professional..just loved that gal
Becky Williams
So grateful for Peter taking the time to listen to our needs and finding the perfect car for us!
Les
Melvin was welcoming and helpful from start to finish. He took the time to make sure I had all my questions answered with full honesty. The team was able to get me into the perfect car and the finance team got me the best deal possible.
Clitta Torres
Staff is super nice and helpful. My oil change was very fast.
Ben Miller
Let me first start by stating that this is a REAL review. I am not an employee of LHM and I am not affiliated with the LHM organization other than being a very happy customer. Here are just the facts:
1. Don Coatsworth and his team are fantastic! I have been working with Don and his team for ~15 years and two cars. I used to question my decision to continue to bring my (out of warranty car(s) to Don but after my last experience, I totally see the value of doing so and will keep on bringing my cars for years to come.
2. Many think that dealership service departments are overpriced and are going to sell you services that are not needed. This is not the case with Don’s Service Department. In fact, when you read the fine print and compare quotes, if another shop is less expensive, they are omitting some part of the statement of work. I trust Don and his team and they prove themselves year over year!
3. By taking my car to only Don and team work on, he was able to have a very expensive repair covered by Subaru, even though the car was out of warranty.
4. Don and Team take the time to treat people with respect and they take ownership of issues if they arise.
So to Subaru of America and to the LHM Leadership, pay attention to what Don Coatsworth and his team are doing because he lives and breathes what excellent customer service should be for any company!
Paige Marx Torres
My husband and I purchased a BMW recently not realizing the car was a little to small for our outdoor activities.
The team Cody, DJ, Aidan and Joe did a fantastic time once again making our trade in an easy process and we could not be happier.
This is our third vehicle purchase from Larry Miller Subaru and we will be back. Thank you so much Alex & Paige Torres
king Salavis
Peter was great. He made us laugh and did all he can to get us into our new 2022 Crosstrek 10 out of 10
Mitch Daniel
Kyle Boline is a rockstar! He took the time to help me get linked up with the mysubaru app, on his day off! Thanks Kyle!
Jerry Catama
Our new Ascent finally arrived after some weather delay. We are very happy with Larry Miller Subaru & the process. It went as smooth as expected with no hidden surprises. Brett, our salesman, was very patient & professional. Thank you for letting it happen. We are very happy with the whole experience. We'll be back for sure.
Ed Bauck
Smooth easy car buying experience. They took time to answer all of our questions and made the entire process pleasant. Eddie was fantastic. We'll definitely be back when it's time to replace the other vehicle.
Alina Lovell-Keller
My experience was great. Tawni has amazing customer service skills.
Brittany Ballard
I worked with Kyle while ordering and buying a new outback. It was a great experience. Kyle is very knowledgeable and communicated well to keep me informed throughout the whole process. I would highly recommend working with Kyle and Larry H Miller Subaru.
Kaylee Malagon
I had the best experience! Always enjoy taking my car here.
Timothy Gawrys
We had kris as our salesman and he made this by far the best car buying experience we have ever had we ill be coming back to him for our next car we can not rate him High enough
Sarah Gillam
Bought a trade in car from this lot and i love it! Runs and drives like new! Braxton was extremely helpful and they got me an amazing deal on my dream car. They even cleaned and sanitized the car before i drove off the lot. Love this dealership!
Jeremy Davidson
I had an outstanding experience while purchasing a used vehicle for my daughter who is in college in Idaho. I was able to handle the entire process from Virginia with Lance’s help. He gave is five star service, making the paperwork and delivery stress-free for my daughter.
Kristina Krueger
I found myself in the unfortunate position of needing a new vehicle (in this awful market for buying a used car). My car was totaled on September 15 and the car buying process took me a month. I kept going to different dealerships trying to find someone who was honest about the condition of a car I was purchasing and I was continuously lied to…until I got to Larry H Miller subaru Boise. I’m a single mom of three and openly share this because I want people to know I have to have a safe vehicle for my kids. It’s got to fit three car seats.
This is the only dealership that I dealt with that was completely honest with me. The condition of the vehicle when I left was such that it’s not going to need major repairs as soon as my signature is on that “as it” paperwork.
A lot of the car dealerships around here right now are selling vehicles that need repairs, at the price of a vehicle that does not need repairs. I noticed the same vehicle as the one I purchased from here for $1000-$2000 cheaper at a smaller lot, but I can guarantee you it had not had the work done that this did and would need $3000 as soon as I drove it off the lot of another place. The cars they sell here are thoroughly inspected. It’s almost guaranteed that you’re not gonna get a lemon.
When the car I purchased had an issue after I left the lot, they fixed it free of charge. Do not go to the smaller dealerships that are shady when you ask for their mechanic’s report on the vehicle you’re test driving. Go to a place like this that is transparent and upfront from the beginning. I worked with Joe and had a wonderful experience.
Ben Tolman
The salesman had great knowledge cars especially Subarus. They were very easy to work with.
Kurt Zoellner
Jason in the service dept. really helped us out. We broke down on our trip, he got us in and out . He went out of his way to squeeze us in his busy schedule. Thank Jason and his team.
Kelly Sparhawk
I bought my Forrester from Larry H Miller Subaru from Lynn Sparhawk and I absolutely LOVE my car! Exceptional service and phenomenal cars! If you want to buy a car from a place that cares about you, your safety and your budget, look no further!
mallege
I am very satisfied with Larry H. Miller Subaru in Boise. The Service Center has great technicians and the Service Department is the main reason that I've come back to LHM for service as well as new vehicles. Service at LHM Boise has always been good for me. Friendly staff and Sales too.
Mike Smith
It was a very fair $$ and easy experience. Staff was friendly and helpful
Mary Simms
Lance Hull has been incredible in helping me find the perfect ride. He kept me in mind and was great to work with. All dealerships should have a Lance.
Aiden was also fantastic. He set me up with an ideal financing situation and am grateful for his commitment to getting customers the best deal possible.
Overall 10/10 experience and recommend these guys to anyone on the hunt for a vehicle.
Christopher Sadler
I was in the market to get a new car and really liked the idea of getting a Subaru. I was able to find a few that caught my eye through Larry Miller’s website, so I decided to schedule a test drive. The salesman, Eddie, was really helpful and not at all pushy. He was honest about the difference between different models, which made the buying decision much easier. I was able to test out a few different vehicles before making a decision, and after that the process for financing was a breeze. I’m very pleased with my new Subaru knowing that I wasn’t talked into spending more money for extra features that I didn’t really need.
Miko Osterhout
I hate buying cars but I was pleasantly surprised by my visit to Larry H Miller used cars on Fairview. My sales person, Teresa Wallace was the best!!!!! I never felt pushed, she really put me at ease. We laughed a lot and she was very educational, especially in the financing information. I bought a car from her, will refer her many times, and I will return when it's time for another one. Thank you SO much, Teresa!!!
Adam Vanhoogen
Excellent experience.. so helpful and friendly, will buy my next car there!
Liza Harrison
The crew at Larry H. Miller Subaru in Boise made my car buying experience so easy and seamless. They were in constant communication with me and made sure that I was comfortable with the process every step along the way. Their customer service is over and above anything I've ever experienced while buying previous vehicles that I've owned. I respect their "customer first" approach along every aspect of the buying process. They are a great team! Thank you again to Ty, Peter and Kent for your professionalism and excellence in the service you provided to me!
Sally Harris
This was the best car buying experience I have ever had! Eric Prothro, my salesman, was a 15 on a scale of 1 to 10. Ron found a crazy low interest rate for me. I would highly recommend doing business with Larry Miller Subaru.
Marc Romo
I just purchased a crosstrek from Neal at LHM, it was a no pressure, no hassle experience. Kent was my finance guy and he got me a very good interest rate. I would recommend anyone out car shopping to stop in even if your not looking for a subaru, they have many makes to choose from and will take the time to see how they can help you find what your looking for.
Scott Bolduc
Outstanding customer support and communication during our order and purchase process. LHM Subaru Boise's team is tremendous. Special shout outs to Kyle and Ron!
Erica Bond
Great experience! Enjoyed everybody that helped me with my new car purchase!!!
Lisa Winger
Peter helped me and my husband to get a Jeep. He helped us meet our goals for the Jeep and our price range. He was super helpful and professional. Definitely recommend stopping by and having him help you get your next vehicle
Jessie Reed
Our sales person Kris Klein was awesome to work with. He helped us order the perfect Subaru Crosstrek pointing out features & colors we did not know we even wanted. When we picked it up it was even better than expected. Kris is very professional & knowledgeable & provided a great buying experience.
Trevor Brennan
I delt with Tawni Buckland she was so helpful and professional! She represented the company well!
tyler smith
My subaru had many leaks from a different dealership in Boise and I called lhm subaru and Keith answered all my questions and very quickly got my car in for repair …and throughout the whole process he was very respectful and honest ..would definitely recommend Keith and lhm subaru
Danielle Foutz
Thank you SO much to Larry H. Miller Subaru, Keith especially, for helping me out with my car. I am from Washington and with some road trips, disaster struck, but you helped me out so quickly and informed me of options, what to do and what to expect. I truly appreciate the prompt response, professionalism, courtesy care and more importantly the care and help. THANK YOU
Michael Clark
Traded in my truck for a 2019 Chrysler 300s. The salesman was a younger guy (Kyle), was awesome to work with with. Completed the test drive in the morning, then made an appointment to talk about financing when my better half was off work. Kyle and the guys stuck around until the deal was done 1 hour after the dealership closed. Service was top notch!!! Thank you guys for the best experience possible!!!
Tiffany Thueson
Trenity & Carina are always so friendly & helpful when I stop by for my services. I can’t recommend them enough!!
Brad Wellman
We were looking for a new Outback and had been to another dealer a little closer to home. They did not have the model that we were interested in and there was lot of pressure and people brought in to close the deal right then and there, price also seemed a little high so we walked. We then went to Larry H Miller Subaru. They made us feel very comfortable, no pressure, offered us water / soda, the price was less than the first dealer. They also did not have the model on the lot but went to work right away to locate one. With not much more than a handshake we closed the deal and within a little more than a week we had the car. Through the whole process, until we were signing the papers, the only person that we dealt with was our salesman, Eric, there was not a parade of other sales associates or managers with pressure to close the deal. They were a pleasure to do business with and I would not hesitate to recommend them to family or friends.
Nancy Mendoza
Would highly recommend coming to this dealership. Michael Peterson is awesome. Helped me get my vehicle and kept me updated. It was worth flying from Ahwatukee/Phoenix,AZ to Boise Idaho and driving back with my new Crosstrek Sport. I go to where the customer service is the best no matter how far, a road trip is always fun to do. Shout out to the other employees at that dealership they are too awesome, great sense of humor which is hard to find. We are definitely coming back in the future for my fiance, no doubt about it.
Thank you for the wonderful experience, I am currently still on my way home and I am still speechless and shock LOL
Vicki Nelson
I called with some questions about my vehicle and Mat in service was very helpful and went above and beyond to help me. I would recommend Mat. Thanks Mat!!
Chella Biggers
This was the first dealership I have gone to where I didn't feel pressured and that actually seemed to care if I was happy or not without the fake-nice salesperson technique that I find condescending. Eric went above and beyond for us, was genuinely interested in what we had to say, was knowledgeable, and was just a joy to get to know. When it was time to finance, I am grateful Ron wanted to get us what we were asking for. He worked his butt off making it happen and left us feeling properly cared for. I really enjoyed buying my car (never thought that was possible) and we will be going back when it is time for another.
Kacey
They were very helpful about finding the right car. Knowledgeable of getting the most value for your money as well as car. They compared pricing to other cars and car payment logic. Not taking advantage just to get the sale. They actually cared about your budget. Worked really well with down payment and being flexible with pay dates.
I would buy another car from them again.
Larry Myles
The staff was very helpful and met our expectations for servicing our vehicle
Michelle M
I was super nervous about financing the day of purchase- that’s just how I am! But, my sales rep Neil got to know me- and fixed me up with the PERFECT car for me! Throughout the entire process he kept in touch - but wasn’t over pressured at all! Overall, I’d have to say the entire process was painless! LOL. Even in these weird times with auto shortages. I got the perfect car for me. I even got a call AFTER the sale!
I have to say I am completely in love with my Subie! I can’t wait to purchase my next Subaru in three years- after I drive the heck outta this one and pass it on down to my kid!!!
cooter13 cooter13 (cooter13)
Great service at a fair price. They always explain any problems and know how to fix it. Nice employees 👍🏻 …
Samuel Cuthell
On two occasions I've brought my '18 Outback to this location, and both times they have been the definition of professional, prompt, and helpful.
First I utilized their express lane to have my alignment checked before installing new tires elsewhere. They check the alignment for free, gave me a print out of the results and confirmed my choice in tire.
The second time was the moment that ensured I will be a customer of this location exclusively going forward.
After having trouble starting my car followed by warning lights covering the dash I arrived 15 minutes before close. Sam, a former tech, now working at one of the desks, came out with a code reader to check the issue. A long list of codes came up and without hesitation he put us in a loaner car, at no charge to us, and put our car in the shop first thing in the morning the next day.
The following morning he reached out about the issue through text right when he said we could expect contact. We discussed the issue, which turned out to be less severe than originally thought. I also expressed concern about another potential issue with the car, which they looked at and repaired under warranty. All before 1pm the following day.
Sam and Larry H. Miller Subaru were all the things you'd hope for in any business interaction, honest, communicative, timely, affordable, and all done with a high level of quality.
Thank you Sam and Larry H. Miller, you have earned my business and this review.
Lisa Beamguard
Lynn was great to work with and it was fun choosing who the charity donation would go to!
Chance Dry
Always the best service and customer appreciation. Also a shoutout to Tawni for the welcoming experience and smiling face!