Reviews of Audi Birmingham. (Car Dealer) in Birmingham (Alabama).
Audi Birmingham
1314 Grants Mill Way, Irondale, AL 35210, United States
Description
Information of Audi Birmingham, Car dealer in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
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Reviews of Audi Birmingham
Mike Jones
I shopped around Birmingham for a convertible for my wife and after comparing different models we narrowed it down to the 2022 A5 Cabriolet. Being four hours south didn’t make the process a big deal- Jim Hardy was awesome to work with and kept us informed of the progress as the car was being built. As a matter of fact, this was the smoothest sale we’ve had in years. Plus, the car has been a dream to drive down on the gulf coast. I highly recommend Audi of Birmingham and Jim Hardy. They sure made my wife happy!
Jona Worrell
Matt at Audi Birmingham was the best salesman and I hate to even call him a “car salesman”- because I feel like that term has such a negative connotation… but he was so inviting and helpful. He wasn’t trying to “push” a vehicle on me. I walked in with zero intentions of purchasing an Audi and I left with the best vehicle in the showroom, thanks to Matt! He made the process completely seamless. Paperwork was quick, that was also because of Hannah’s help. Delivery was perfect and so appreciated.
Basically, if you are considering an Audi, or even if you’re not, go see Matt at Audi Birmingham. I absolutely recommend this location and this guy!
Bridgett Wright
If you are looking to buy a Audi please visit this location! I received the best customer service & sales experience from Tammy! She made my buying experience easy & a smooth process. She was able to get me a good rate & the suv that I wanted. Please go by & ask for Tammy!
Shelby Cochran
Tammy and Hannah are so personable and efficient. Tammy spent a long time with me helping me decide whether to change models, lease or buy. Because of the thorough review it was easy to decide. On the day I bought my car, the dealership was quite busy, but I still felt I had excellent service from Tammy in delivering the car of choice and Hannah in finishing up all paperwork. I feel both the ladies are excellent at their jobs. I love my new car.
Christian King
I had an excellent experience selling my vehicle to them. Catherine first reached out to me, explained the process, and then set me up with an appointment. She was very helpful.
When I arrived, I was taken care of by Alex. He was really a pleasure to work with. Everything was clearly explained and the whole appointment took less than an hour. I received more for my car than I expected.
10/10 would recommend
Helen Davidson
Tammy Michelson helped my husband and I find the absolute perfect car for us within our budget. After I delayed us in pulling the trigger on the first Tacoma we test drove, Tammy sent us numerous options in their database. She made the whole process so incredibly smooth and painless. We purchased our truck from the database because we knew we could trust the quality of vehicles coming out of this dealership. We cannot say enough about Tammy and Audi Birmingham. It has been two weeks and the truck is better than we could have even hoped. Wouldn't buy a car through anyone else!!!
Ashley B Webster
Shoutout to Tammy Antonucci for assisting with the purchase of a car that was meant just for me! She was the first person to come to my aid when I pulled up in my Nissan Sentra looking for an upgrade. Tammy is super knowledgeable with a friendly disposition and willing to go above and beyond for your needs. Also many thanks to sales manger Jonathan — great guy who cares about the customer experience. Very pleased to be apart of the Audi family!
Paul and Rebecca K
Great service! Had our A4 in for 40k major service and a new battery. Every step of the way, our service advisor, Justin Harbin, provided excellent communication and was always professional and helpful. They have a really neat link they text you with any revised estimates if applicable and it allows you to approve or deny potential service items, real slick. Vehicle was completed when promised and even came in slightly under the original estimate. Thanks Audi of Birmingham, we'll be back!
Stephen Curry
Tammy Antonucci did an outstanding job. Professional, helpful, no pressure. Accommodated my schedule on a Saturday evening when I'm sure everyone would have rather been at home. Buying a car is kind of a mess right now, but when I saw the right vehicle at a fair price I felt comfortable and confident moving forward at this dealership. Highly recommend.
Laura Knighton
Tammy was a true jewel in our car buying experience! She was very knowledgeable and not at all pushy. I really appreciate the time she took to make sure I was educated on the features of the car we bought. If I am ever in the market for another Audi (which is definitely a good possibility), I will definitely return to work with Tammy!
sarah christy
Drove from Tennessee to trade in my car for an Audi q5 today. Kelly had the paperwork ready, Audi detailed, and filled with gas before we got to the dealership this morning. Hannah made the financing process seamless and answered all of our questions. By far the best trade-in experience I have ever had. I love my new Audi and would recommend this dealership to anyone!!
Sally Phillips
On Saturday in Alabama our Q7 needed someone to check an engine icon. Being several states away we contacted Audi Birmingham. We were able to call in first and actually talk with Marc who said he could help us. When we arrived he was AMAZING and HELPFUL. He made sure our car checked out and was ready for us to return to our road travel! Highly recommend this AUDI location and especially MARC!
Keshala Barlow
I visited the Audi of Birmingham dealership last week in search of a vehicle I saw online. When I arrived to my appointment I met Tammy Antonucci. From the beginning , I was impressed by her knowledge of the vehicles and how she made me feel important. I was late for my appointment. She waited for me and took the time to search the lot for My car. She kept me involved with every detail during my waiting period and checked in on me even after the sale. She is truly a gem. If you are in the market for a vehicle, I highly recommend you visit Audi of Birmingham and please see Tammy.
Justin Gresham
Wish I could give 6 stars! Excellent experience from a professional friendly staff who love cars and people. The real test of character comes when things aren’t perfect and problems need to be solved. These folks are genuine and know how to treat their customers right. They have knowledgable shop techs who fix things right. We drove 4 hours to buy from them and I wouldn’t blink to travel any distance to do it all over again. They have a great asset in Tom and should have him training the next generation of car salesmen. Hanna is lots of fun as you close out the deal! Looking forward to seeing them again soon.
Haley Milner
I visited the Audi of Birmingham just looking not knowing exactly what I wanted. As soon as I got there Tammy Antonucci greeted me. I was very impressed with how knowledgeable Tammy was and how she really listened to what I was looking for in a vehicle. She really made me feel like more than just another customer. During every step of the way Tammy kept me in the loop and made sure any questions I had were answered. After my sale, Tammy still reached out to check on me. If you are in the market for a vehicle, I definitely recommend Audi of Birmingham and highly recommend working with Tammy!
Maddox Hamay
I just bought my second car from Audi of Bham and had the best experience! In addition to having great deals (especially considering this market), Audi is much more relaxed than a typical car dealership and you don’t feel like the sales team is trying to scam you. I bought my car from Matt who was a pleasure to work with, and even came in on his off day to show me a car. Hannah helped us through the financial aspect with an attitude that made paperwork a breeze.
I came back a few days later for a few minor checks on my car that I was guaranteed before purchasing, and was a little panicked to learn I needed a new battery ASAP. However John and Matt made sure it was taken care of and I left even more confident in the Audi staff than before. And while I waited, I felt right at home. They made sure to keep me informed of what was going on and I felt comfortable just hanging out in the meantime. Everyone here has a friendly and approachable attitude and I’d be happy to shop here again.
Evan Seale
After shopping around for a while, I found the vehicle I wanted at Audi Birmingham. Tammy was amazing! Very knowledgeable about the vehicle and no pressure at all. Worked with me to make sure I got the deal I wanted and was so nice and personable throughout. Go see Tammy if you want a great buying experience as well as a great deal!
Cody Burgess
Tom was my salesman and is golden, don’t let him get away!!! When I told him what I wanted and what budget I was in, he quickly showed me what fit my family the best.
Hannah was our finance lady and made the experience amazing with her personality! She makes the aweful part of buying a car fun and enjoyable!
Ron Shoemaker
This was one of the best car buying experiences I have had in 50 years of buying a car. This was my first Audi, and it won't be the last. The salesman (Davis) was the best. Great test drive. closing and best training for a new car ever.
Jeff Sprague
I contacted Audi Birmingham inquiring about a 2023 RS6 they had on their lot in mid November 2022. Davis Darrow and Hannah Blackall were terrific to work with throughout the entire process of getting paperwork done, going over details of the car, ensuring all the details were worked through... all from across the country. Davis and Hannah were super communicative, even after hours. Any question I had was almost immediately answered with an incredible amount of detail.
Davis even helped in setting up a fantastic transport company to get my new RS6 shipped to me, only a few days after the purchase process had started.
Davis is a very knowledgeable, professional, and courteous Specialist, who can help anyone get their dream car. Davis even worked with the Audi Birmingham GM to fix the Paint Protection Film that had started to peel, after application; at no cost to me.
Hannah was fantastic throughout the entire paperwork process, and even remailing some paperwork overnight that needed changes.
I highly recommend Audi Birmingham for your next Audi! The experience and care for a customer I received was top notch!
Glenn Stock
I'm an out of state resident who currently leases a Q3 and this dealership has been amazing to work with for all my service needs. Jonathan Harris is the best. Can't say enough good things about my experiences with him and the treatment I receive each time I reach out to this dealership for assistance.
Stephanie Good
Always great customer service! Steve Colter has sold us 5 cars now. He is the best sales person in Alabama! Service center is great again because they have a new manager. Everyone is wonderful.
Ken Thach
Tammy Antonucci did an absolute amazing job helping my wife find the vehicle she wanted. She went above and beyond her duties to help us and make sure that we had a great experience at this store. We will definitely be telling everyone about our time here!
Brandi Hilson
Absolute best experience! Tammi is awesome and very knowledgeable about all Audi vehicles, set up, and all. She was a gem to work with and made the buying process easy! We had visited 4 dealerships before Audi. Our experience at Audi was a game changer and the excellent customer service was more than we could have asked for. 5+ Stars
Audie Woolley
Great experience buying Audi at Audi if Birmingham. Did not have car I wanted but seamlessly obtained one from another dealer and was there in 2 days. Davis Darrow my salesman honest and not pushy.
George Anderson
The best care purchase experience I have had. Getting the car from an out of town dealer was done quickly. And the day I purchased the car was smooth and enjoyable. A very cool dealership staff.
Kate Workman
My experience at Audi of Birmingham was incredible! Everyone was so kind, helpful, and great to work with. Kourtland was so attentive, patient, and guided me through every step. He answered all of my questions and encouraged me as I navigated the process! I could not have done this without him. I was very impressed with the overall atmosphere, each interaction, and my experience at Audi. I cannot recommend Kourtland and the dealership enough!
P G
We were traveling out of town when our Q5 left us stranded on the side of the interstate. Fortunately, Audi Birmingham was only two miles from us, and we were able to limp it over to them. Even though this happened late in the afternoon, Allen Henderson promptly got a technician to look at it for us.
It appears that a technician at another Audi service center did not properly secure the charge pipe during a service visit the week prior. Audi Birmingham found this quickly, re-secured the charge pipe, and had us on our way again in under 90 minutes. They also washed the vehicle for us.
When pulling into the service center, we assumed we were going to have to find a rental vehicle and transfer all of our belongings so that we could continue our trip. But Allen and the technician saved the day for us, and we truly appreciate them.
Jackson West
Birmingham Audi was an absolute pleasure to work with. Responsive, friendly, and extremely helpful in the car-buying process. Specifically, Kourtland, Casey, and Hannah were very helpful, answering all the questions that I, an out of state buyer, had. A great experience!
James “TheNoseyNeighbor”
The dealership itself is great. Good customer care and a nice look overall. Sonic who runs it all however could do more to support. There sign is outdated and dirty while Audi is polished and clean.
Raakesh Patel
Great Service. No high pressure Sales. Tom was excellent to work with. The Facility is one of the Nicest dealerships I have been in. I would highly recommend this dealership as the people are honest.
linda collier
I wanted to upgrade from my Q5 to a newer Pre owned Q7 and was greeted by Tammy as soon as I pulled into the lot. She was. Very professional, never pushy and led me to exactly what I wanted in the price range that I needed. She went above and beyond for this sale.
R T
I looked at an used car on Monday 1/2/23 . They looked at my trade in and made me an offer . I made a counter offer and we ended our day saying we would call each other . I got another offer on my cell on the way home. I returned the call Wed and reiterated my offer and was told by the salesman that he would call me by the end of the day Wed . No return call. Well I called the salesman Thursday to confirm what I thought I knew. No answer I left a message. Still no return call . It is funny that when looking at the car , it showed "Aside" in the window. I asked about it and was told "that is correct but we stand behind it as we don't want a Bad Name" . I think not returning my calls about an offer qualifies for a Bad Name.
Everyone was nice and a very clean place but I feel the salesman should have gotten back with me .
JUST SAY NO
Donald Crawford
I want say thank you to Audi Birmingham for awesome follow through in fixing the issue that I had with my Q7 and then providing me with a deal I couldn't refuse on a new 2021 A6. Esau's ability to seal the deal with honesty and transparency was phenomenal, I walked away feeling like a valued customer that not only got a fair deal but also as a customer that was shown the utmost respect. The sales manager Casey was also instrumental in securing me as a lifetime customer. See you in a couple of years for the A8.
James H
This is my fourth time purchasing a car from Audi of Birmingham. I have worked with Kelly Miso (Sales Agent) and Hannah Blackhall (Financing) every time.
A few reasons I like to purchase from this facility are, as follows: no pressure atmosphere, treats me with respect, and extremely helpful. This for me, quite honestly means a lot. If I have questions or an interest in a vehicle I will ask about it, I don’t need to be hounded.
I plan on being a customer of Audi of Birmingham for years to come. You are an example of what companies should strive to be. Well done!
James Fairchild
Everyone we worked with, Matt salesman and Jordon finalizing was absolutely wonderful. Matt was helpful and went above finding the car I wanted. Audi Birmingham is amazing
Paul Brashier
Tammy and the team at Audi Birmingham provided excellent service and attention during our first Audi purchase. It was a pleasure to work with Tammy and we would readily use them for future purchases. Thank you!
Jeff S.
Bought a Genesis from Audi of Irondale and was helped byTammy Antonucci. She was great to work with and extremely knowledgeable. Never felt pressured nor hurried, even though I was there after 7:00 PM. Would definitely buy from her and this dealership again as well as refer to friends.
John Forbes
I travelled to this dealership from Florida to purchase an A6. Tamara (Tammy) was a joy to deal with! From start to finish, I found them to be reputable, truthful, and they did everything they said they would. They have my highest recommendation.
Mike Criswell
Both the Sales rep (Tom) and Finance (Hannah) were extremely Friendly and knowledgeable and answered all my questions and were a great help in getting me into my new A5.
Cindy Turberville
Great experience! No pressure whatsoever! Treated with the utmost respect and needs were met beyond expectations! Kudos to sales person Jim and Finance Director Jason!!
Raul
Hmm where to start...... welp I’m a fickle fellow so when my wife and I went looking for her next car I had no intention of getting one myself. After all decisions decisions. Welp - a friendly gentleman by the name of Steve approached my wife and I and introduced himself. This was the start of a great friendship lol. Seriously I can’t give Steve (salesman) enough praise, he answered all my wife’s questions and then some. We chose to buy her car on his reassurances especially when he got her an extended warranty. It was at that moment fear of missing out set in for me. I must have gone to that dealership at least five times the next week looking for the right car and every time I thought I found the right one something else would catch my eye. Steve reassured me “there’s no rush and he didn’t want to sell a car just to sell a car” he said “it needs to be a good fit for you and no one else” welp took it to heart and found an awesome Audi Q7 about a week later. I couldn’t be happier. The staff at Audi is beyond friendly I hope this reviews helps someone find the right car for them.
Kathryn Burns
If you need a new or used Audi, this is the place to go. Ask for Jim Hardy. Best experience Ive ever had buying a car!
Mark Madison
I had a fabulous experience at my Audi dealership.All of my needs and expectations were met professionally and in a timely manner.
J S
Audi Birmingham is one of the best car purchase experiences I've ever had. The Audi team experience was fantastic. They are caring and make you feel well taking care of. This is my second time to do business and 100% satisfied customer. Thank you guys I know I will be back when it's time.
Completely satisfied customer and Audi nerd!
Courtney Duncan
If you're looking to buy an Audi, go to this location and ask for Tammy! She was absolutely wonderful, and I had a very smooth experience. She went above and beyond in order to help me get the exact Q5 that I wanted, from the color to the extra features. She was very patient with me and responded to my call/texts with answers to any questions that I had. I truly felt heard!
Jessica Sweeney-Platt
I will add to all of the glowing reviews of this dealership, and Tammy Antonucci in particular. I was very specific about what I wanted, and even though we had to wait (what seemed like) a long time to get the car, she kept in contact and kept us updated. I appreciated the fact that the team there is focused on getting you what YOU want, and not what they need to sell to make their quota. Tammy is an extraordinary salesperson, and I’m looking forward to a long relationship with Audi Birmingham
Jay Arnold
We visited many car dealerships in the Birmingham area prior to Audi and were underwhelmed. Our experience with Audi was great. We were treated with respect and not pressured. In addition, the pricing was fair and financing was easy. I'd highly recommend!
Alice Sanders
My experience with Tammy at Audi Birmingham was Great. She was patient and an active listener. She was not pushy and was honest in her approach. I would recommend anyone looking to buy from Audi to contact her.
John Coats
Had a great experience at the Audi Birmingham service department. Jolee (Service Director) and Valerie (Service Advisor) helped me out of a tough situation and was able to get me back on the road. Thank you both for the extra effort and willingness to help me out.
Jeffrey Thegreatest
Everyone was very friendly. Great service and answered all my questions. I would definitely do business with them again!
sugarbowl92
Big shout out to Ms. Tammy and Audi of Birmingham for helping me locate the Jeep I was looking for. Very smooth and efficient. Would definitely consider them in the future.
lisa bailey
My husband and I had a great experience! Chase helped us pick out the perfect car. I’m now a converted Audi driver for life!
Shaquna Pickett
My experience with Tammy was awesome. She didn't stop searching until she found the vehicle my heart desired. This is my second experience with her and both has been amazing. I highly recommend working with her for your car needs.
Wallace Grace
I bought a new Audi A 6 Premium Plus from Tammy Antonucci at Audi Birmingham yesterday. It was a great experience buying a great car. Tammy does a great job. This is the third Audi we have bought from her in 18 months. The paperwork went smoothly and quickly.
I couldn't ask for a better experience. Everyone there does a great job.
David McElroy
I had been looking for a used Chevy SSR truck for quite sometime. Today, I decided to stop by Audi Birmingham to just look around a bit. When I got there, the very vehicle I've looked for was there and I couldn't belive it.
When I got out to walk around, I was greeted by Mr. Tom Fleming, a salesman there. We talked about the truck, he was very helpful in pointing out the features, one being, it's a 2005 with 28,000 miles on it.
We later talked price, he was also helpful there and a little later, we made a deal that were both happy with.
Tom is a straight shooter, we talked and laughed about some things, then introduced me to some of the other folks there, all friendly, cordial and obliging.
Overall, the experience couldn't have gone any better for me. I'll be happy to recommend Audi Birmingham to anyone needing a new or used vehicle. BTW, the new Audi's are awesome!
Luis Resto
Awesome experience; the whole staff from salesman, sales manager and finance manager. No markups on the vehicle; transparent process no surprises when signing the paperwork. Thanks for and easy honest experience.
Joe Davis
This was probably the most satisfying experience we have had with the delivery of a new car. Steve Colter took time to go through all the operations of the car. Excellent at communicating how to use all accessories.
Derek Enslen
Fantastic buying experience. Knowledgeable and friendly staff-made me feel at home from the initial greeter to the salesperson to the finance manager. They should get the Heisman Trophy!
Scott Boswell
Great purchase experience from A to Z. The sales and management team members are honest and courteous. I received the best deal in AL at this dealership.
Arlie Collier
Very straight-forward dealership. No hassle, no pressure. Customer focused. One of my best purchase experiences.
Terence Foster
Purchased an Audi Q8 today the staff was very professional and helpful in every way. Love the Q8. Thanks for making the process so easy.
r gw
Audi of Birmingham provided a smooth purchasing experience. Everyone involved in the process were pleasant and helpful.
Austin Browning
Best experience I’ve ever had purchasing a car. Matt, I wouldn’t have a “new” car if it wasn’t for you. Thank you for answer all of my questions, for your patience, and for your diligence as we worked together to make a deal. Hannah, you’re awesome. You somehow made the process of signing paperwork enjoyable and painless. You both made recommendations that were tailored to me and what you thought was best. I had to drive 12 hours to your dealership, as I’m out of state. I can honestly say that after the experience I had, every second was worth it. Five stars is an understatement.
Kara Knott
Chase was a great sales person and made sure the process went smoothly. He was very thorough and an absolute joy to work with. I appreciated his integrity and honest communication. Johnathon also was friendly, communicative and a pleasure to do business with. I would highly recommend this dealership & these two individuals without hesitation! Chase going over every feature with our daughter at the end of the night and making sure she was comfortable was so appreciated. Thank you Johnathon and Chase, she loves her Audi Q3!
Angela Hamiter
Great sales rep and finance manager. Both did a great job in their respective rolls of selling and then Explaining thoroughly all the additional coverage options and costs for the vehicle. Thank you for a great experience.
I Love the open floor plan of the Audi building and the cool coffee/latte/cappuccino maker. Will make waiting during a service appt delightful.
Michael Humber
Tammy went above and beyond to make sure I was taken care of with my purchase. It was a long process given the current state of manufacturing, but would have been much longer and more painful without the great service and help on the inside! Can't recommend her enough.
Jennie Nicholson
I had the best experience at Audi Birmingham. I was recommended to Tammy by my son who had recently purchased an Audi Q5. Tammy was absolutely incredible! It was such a joy working with her and Jordan (with finance). I had been researching which vehicle I wanted before I ever went to the lot. Unfortunately, they did not have the vehicle I wanted, but were quick to locate exactly what I wanted. I had to wait a few weeks for its arrival, but it was well worth the wait. I will always use Tammy for my Audi needs. If you’re looking to buy one, go see her!
Mrs. HI3
Davis is the best. If your every in need of a GREAT car salesman he's the one. Not only does he know EVERYTHING about the vehicle he's selling you, he calls to check and make sure you don't have any questions about your vehicle. He makes sure to show you all the features that will make your life so much easier. Unlike most sales people that just want a sale and don't answer the phone for you after the sale is complete, he's the total opposite. Anytime I've called & left him a message he's always sure to call back. This is my 2nd Audi & if I decide to purchase another it will definitely only be from him.
seth otey
They certainly offer an elevated sales experience. Drove in from Atlanta to buy an SQ7. They were friendly, professional, personable, and prepared. Their knowledge of their cars is outstanding. Seems like an obvious thing, but many sales associates at other dealerships don’t know their products and just read off the window sticker. Wouldn’t hesitate to come back and refer friends.
coronaslight2
I was looking for a specific 2022 Q7. I reached out to many dealerships. Jonathan Harris responded to my request that he would let me know if and when that particular vehicle would arrive on their lot. Over the course of several weeks, he kept me updated. Once it arrived, I made arrangements to pick up the vehicle. When I arrived at the dealership, I was welcomed by Jonathan and Davis Darrow. They were attentive to mine and my families comfort while I waited to sign the papers. Jordan explained the paperwork and patiently answered my questions before I signed the documents. I didn’t feel like there was an agenda to buy additional products. They made this a pleasurable car-buying experience.
Lesley Watkins
Do you want a fantastic car purchase experience? Go see Tom Fleming at Audi Birmingham! My husband and I have purchased three Audis at this dealership, and it just gets better every time! Tom Fleming was great in every way - patient with our multiple questions and test drives despite his heavy appointment load, very informative and knowledgeable about the product, and also dedicated to post-sale customer support! Sincere thanks to the Audi Birmingham team for the best vehicle purchasing experience we've ever had!
A FJ
Steve was amazing! He was knowledgeable, courteous, and went out of his way to make the purchase experience top notch. I would definitely buy from Audi Birmingham again!
Scott Zimmerman
Davis provided outstanding service! We drooled over vehicles more expensive than my house while he patiently gave us his full attention to buy a used minivan. It doesn't matter if you're a high roller or a soccer dad, these folks will take great care of you.
Will Nicholson
I had the best experience at Audi Birmingham. I was recommended to Tammy by a friend of mine and I’m so glad I was. Tammy was absolutely incredible! It was such a joy working with her and Jordan (with finance). I was not even looking to purchase that day because the car I wanted wasn’t even on the lot. It arrived later in the day and Tammy made sure I drove home in it that day. I will always use Tammy for my Audi needs. If you’re looking to buy one, go see her!
Andrew Haddad
I will only buy my cars from Audi of Birmingham. Purchased my second car from them last night. Kourtland, Hannah, Matthew, and everyone there are so awesome. Fun to be around, helpful, easy to talk to, no pressure whatsoever, and just pleasant. I love it there.
I cant wait to buy another car at Audi Birmingham. Thank yall for everything.
vince m
I have bought multiple cars with Tammy Antonucci. She is by far the most attentive sales person I've met. She listens to your requests and can help you find exactly what you want. She's also the technologist, so her knowledge for the cars is extensive. She's very good about thoroughly going over the car so you leaving knowing exactly how your car works. If you want to find out what a stress free enjoyable car buying experience feels like, ask for Tammy.
Kimberly Leatherwood
Tammy Antonucci is the best - ask for her. She patiently helped me find the one for now - actually I feel in Love with my Q5. My next one is a A5/S5 Convertible and will make the trip back to Birmingham to purchase from her.
Mindy Stokes
I have owned 3 Audi’s as of June 2022 and I couldn’t be more pleased with my newest purchase. It fits all of my criteria and more.
The one thing I must point out is my Sales person, Esau Carter, if you need someone to help you, tell you the truth and no run around, he is your man!!! This is the second car I have purchased from him and I will go back again. Being a Sales person myself the other thing that Esau has is backing , his Sales Manager is another asset. But Esau makes sure you are absolutely happy with your decision
I can’t say enough about Audi if Birmingham!
Richard Thomas
We have had a great experience with Audi of Birmingham purchasing my wife's Q5. Davis has been terrific! He has been diligent in staying on top of some Audi USA issues with the Q5 and getting them resolved, even though it took Audi a few weeks to respond to him! Well done! As a former ABS, I truly appreciate what a great ABS he is! I highly recommend him!
cathy galloway
Our personal experience was met 100% with kindness, patience and courtesy. Chase Merck with Audi was our Sales Specialist. Chase was very kind, allowed us to take our time without rushing or pushing us to make a quick decision. He also did not hesitate to give us his personal honest opinion and advise on whatever our questions were. Chase went beyond and above to make sure our expectations were met fully with our car purchase! I would highly recommend Chase for your Sales Specialist if you are car shopping, you will not be disappointed!
Katy
Chase was super helpful during our visit! Love this staff! No pressure is placed to purchase. Got to test drive and think. Very nice compared to other experiences.
Apurva Bansal
Great experience at Audi at Birmingham. Chase did an absolutely amazing job with the test drive, buying process and all the post sale recommendations. Would highly recommend Chase at Audi at Birmingham.
Margaret Fagan
My husband and I purchased a car a few days ago and the experience was amazing. We made an appt and drove 3 hours to get there. The dealership was very busy but Matt Damron was fabulous. I joked and thought his name was Matt Damon, haha. He took the time to let us do a test drive before his other appt arrived. He was honest and didn't try any shady stuff. He was very knowledgeable as well, and that means alot cuz I'm married to Google cuz my husband knows everything lol. I've purchased like 6 cars so far in my life and Matt was definitely the best. We also had a great time with Hannah the finance lady. We felt really comfortable with her and she is so down to earth and funny. We ended up leaving the dealership late but it was so worth it to have worked with these 2 individuals. Hopefully their bosses know how amazing they are!
Dena Pressley
Great experience and customer service. Tom took excellent care of me and I’m loving my Q5.
Clayton West
Tom and the whole team at Audi Birmingham did a great job of taking care of me and getting me in my car as quickly and painlessly as possible. I couldn't recommend them more highly!
Jon Fagan
Best car buying experience we have had, Mat damron was awesome even though we kinda dropped in on us. He already had a client coming in for an appointment right after we got there. He even bought us dinner because he saw what time we would be done. He definitely knew how to manage his time and the customers.
Brent Wouters (BrentWoutersCEO)
Excellent and patient sales service that helped me find the right vehicle for me and make the transaction easy.
Elizabeth Kroeger
Tammy was so helpful in finding me a car in this shortage and felt good about our purchase! Bonus points for her patience when we had to bring our newborn along the buying process!
John Way
The salesman provide excellent explanations on several vehicles at the dealership. I would recommend Mr. Chase to anyone looking for a vehicle.
Brannon Wyatt
The whole team was very professional and courteous. They were very concerned about finding what I wanted in a vehicle. They were never pushy
J W
Exceptional service from Tammy, Alex, and Jordan. I usually purchase a new vehicle every year or two and this experience was one of the best by far. I got the perfect vehicle for me and a deal that I couldn’t be happier with. Thanks for the awesome assistance. I love Love LOVE my new X3MC.
Trey Horton
Been dealing with Audi for years. My man there is Jim Hardy. The guy knows more about cars than Dale Jr. - I swear you can ask him anything and he has the answer without looking it up. Service is through the roof. Love this place. Highly recommended!
Alyssa Wertz
The whole process was quick and smooth! This was my first Audi experience and my salesman, Jim Hardy, was very professional, personable and funny; he really made the whole process painless. I'm proud to be a part of the Audi brand and love my Q5 already!
Crystal Gardner
My experience at Audi of Birmingham was hands down the best car buying experience I've ever had. From the moment I met my dealer, until I signed the papers on my vehicle, I knew that I had made the best choice by shopping at Audi of Birmingham.
My dealer, Tammy Antonucci, was absolutely amazing! She immediately got me and understood what I wanted/needed out of a vehicle. She was very patient with me (even though I took up most of her day) and help to guide me in the right direction with purchasing my vehicle. I trusted her and respected her opinion and I am so glad I did. I am absolutely in love with my Q5.
Tammy wasn't just a dealer to me, she was a friend, I feel if I ever need her for anything; that she will just be a call, text, or email away. She welcomed me to the Audi family with open arms!
Dave Eyrich
Worked with Davis buying a used performance car. Easy process fair price. Had a good experience.
Charles Ludt
I visited Audi of Birmingham a few times this year for various reasons and was always very pleased with the service I received. My salesman, Davis, was very knowledgeable and always fun to talk cars with. I will definitely be back, even if it’s just to check out what’s on show in the showroom!
Chris Alexander
I purchased an Audi S5 sportback from this dealership last year. I will admit that I have always been uncomfortable dealing with salespersons based on past experiences. It was not the case here. I was fortunate to meet Davis Darrow. He made the experience so comfortable. In addition, he was very polite and knowledgeable about every aspect of the vehicle. I was treated well by everyone there including Hannah in financing. I still love my S5. You need to ask for Davis when you are ready to purchase.
Arvitt Homol
I bought my car in for service and was greeted very warmly by Mark. He explained everything thing in detail and even came back to give me updates on my car service. The service I have received at Audi is was great I just bought a new car today! Esau sold me my first Audi and got me a great deal on my new one! Outstanding customer service always.
Jay Martin
Even though I did not end up purchasing I needed to share my experience with this dealership. Jim Hardy was very attentive to my needs and questions. He is truly an asset to Audi of Birmingham. Keep up the great work!
Jonathon Yale
Jim Hardy is not even a good salesman. He’s a great salesmen. He will make you question if you’ve ever even experienced good customer service anywhere else. I was blown away by his lengthy knowledge of Audis. I wish Jim was my salesmen everywhere I went. Until then, I cannot wait to work with Jim again.
Lakeshia Becton
This was the easiest and most memorable buying experience I’ve had by far!! From quick response to all questions and patience with me and all of my crazy questions of safety concerns. Davis was Phenomenal and a pleasure to have met. The finance manager was very informative as well and made the completion of my buying process stress free. Not gonna lie I was not paid to do this and I normally don’t take the time to leave reviews but they deserve 10 Stars for me I truly appreciate the kindness shown I went from aMercedes to an Audi and I’m in love 😍
Brianna Smith
I went in looking for something more reliable for my daughters and myself and came out with my dream Mazda 3i Sport! Tammy A. Made every leap and bound to get me the deal I needed for the car I wanted. The service was speedy, painless and simply the BEST used car buying experience I’ve ever had. I definitely recommend Audi of Birmingham to any and everyone looking to buy new, certified or used vehicles! 10/10
Kierston Wilson
I had an amazing experience at Audi of Birmingham!! Everyone from the sales manager, Jonathan, to the salesmen, Esau and Kourtland, went above and beyond to ensure that I had a great and seamless experience! Jordan in finance finished it off with the same care and attention to detail. These guys really do a great job! 10 out of 10, I do recommend😉
Tara Donkor
They have such an amazing staff. Esau took his time to work out the best deal for me. His customer service was the best I’ve ever experienced, he made sure I knew all the options that were available to me before I made my decision . He is patient, EXTREMELY skilled and knowledgeable of the cars they have in their inventory. My process was fast and efficient and he ensured I had everything I needed before I drove off the lot. Very great sales specialist, amazing staff here at Audi Birmingham I can’t brag on them enough.
Douglas McMinn
Tom was our salesman and did a great job showing us the car and checked on us throughout the process and followed up after the sale. The whole experience was simple and with none of the usual pressure you have to deal with at most dealers. Paperwork was simple and quick. Highly recommend the people at Audi of Birmingham.
Carolyn isMom
We had an excellent experience with this dealership from start to finish. Chase was attentive to our needs, helping us find what we were looking for in a vehicle and explained the cars features as well. He was very helpful with the entire process.
Hereford Family
My experience with Audi Birmingham was very refreshing. Sales Rep Chase was SUPER nice patient and accommodating.He’s very knowledgeable and made my car buying experience with them AWESOME. He even checked in to make sure I was enjoy my new ride! Thank Audi
Rachel Skeen
This was a wonderful car buying experience! I began the process with an email on a Sunday evening to inquire about a car I wanted. The online sales representative, Kaytlyn Green, called me the next morning. I was at work, but she was able to answer all of my questions and communicate through text and email for my convivence. She sat up an appt for me the next day. When I arrived at Audi Birmingham, I was greeted by Chase Merck. He showed me the car I was interested in and accompanied me for a test drive since I was unfamiliar with the area. He was very gracious and worked on my schedule even though there was a down pour at the time of my test drive. He was very helpful and knowledgeable about the car, its features and even its history. From the time I entered the dealership until the time I left in my new car was less than 2 hours!!! Thanks Kaytlyn, Chase & the Audi Birmingham dealership for a quick, easy and stress free purchase!
Leslie Cumptan
I have now bought 3 cars from Tammy! She’s the best. She goes above and beyond and makes it a great experience for her customers!
Kat
I am so grateful to Tammy Antonucci of Audi Birmingham for making the car buying experience way less stressful than I have ever experienced. She always made me feel like I was her most important customer and searched tirelessly for the perfect car. I never felt pressured in any way and appreciated the transparency. She was also lots of fun on test drives!
The Finance Manager, Hannah Blackall, made the purchasing process feel like hanging out with a friend shuffling paperwork. She took the time to explain each section clearly and offered extra options without being salesy about it. She made it comfortable to ask all the questions I needed to ask.
Working with Tammy and Hannah made for a stellar car buying experience!
false
Wanted to thank Jay Gary again for his outstanding work ethic! He went above and beyond with helping me with having my car service. Jay really cares about his customers and their concerns and takes great pride in making sure they leave with a great Audi experience.
T.M.
Rachel leddy
I had the best experience with this Audi dealership yesterday, between the service department and the sales associate Tom Fleming. I had to leave town unexpectedly and needed my car serviced, I stopped in and the service department helped me and got me back on the road in a very timely manner. I spoke to Tom for a long time while I was waiting to get my car back, and he was wonderful. I have full intentions of buying my next Audi from him. Go visit this dealership!!
Bryan Peeples
Have had several amazing interactions with Jim Hardy. He has personally steered me towards vehicles I would be interested in that fit my needs as well as steering me clear of models that wouldn't fit. I greatly appreciate his honesty, time, and care when it came to choosing the right vehicle.
W Williams
Service Advisor, Jarrell Gary always shows great customer service. He's willing to go the extra step to satisfy his customers. That includes even if the courtesy washers are leaving right at 4:59, he's always willing to go and wash your car himself with a nice pleasant smile on his face. He's helpful and has a good friendly attitude toward his customers.
Dan O
What a great experience!! By far the best dealer I have ever worked with!! Davis was awesome! Answered all my questions, showed me all the electronic stuff in this car. John the Manger was also great to work with. When I got into Finance, Hannah was great! Explained everything in detail so I could understand and make an informed decision. Just an overall great experience with this dealer. Wish I lived closer to it! Thanks to everyone and I will definitely work with you again!
Dylan Jaycee
Chase Merck is the absolute best hands down. Super professional and courteous. Helped me and my wife pick out an amazing car. 10/10 recommend using Chase Merck for all your car needs
Anastasia Allmon
Great experience all around! Many thanks to Davis Darrow for guiding me through my first Audi purchase - very knowledgeable, professional, and really made the process easy and enjoyable. I feel like I can always reach out to Davis with any future questions. Love my new car!
Jess Emerson
Jim goes above and beyond to help his customers. He treats them like family and ensures not only the buying process goes smooth but they love the car they are going home with. Highly recommend Jim Hardy for all your car buying needs!
Fernando Garza
Just bought a certified pre owned Audi. Started the n line, did most of the paper work and trade in long distance ( traveling for work) and had the pleasure of picking up in Birmingham. The excellent attention to great customer service is among the very best ever experienced. Pleasant team to deal with.
Anthony Lombardi
I purchased an Audi Q7 from Audi Birmingham in July of 2021. I cannot overemphasize how easy and helpful the staff was to work with. Davis especially was a pleasure to work with. I caught COVID when the vehicle was to be delivered and was unable to pick it up. Davis took care of all the details and had the vehicle delivered to me. It was an all around great experience.
L Winters
My q3 is awesome and I can’t say enough about the car and my purchase experience. I live near Nashville and bought my car in Birmingham! That right there says a lot. I never even had to step in the dealership (being COVID safe).
Tammy was incredibly helpful and answered all my questions. She responded to my texts and calls immediately and was very informative.
I have already told my friends that this was the smoothest experience large money purchase I have ever experienced. Thank you Tammy!
Dan Berg
Tammy was very thorough and quick in her responses to me throughout the process. When I arrived at the dealership all the paperwork was ready to be signed and I was out the door as quickly as possible, that was greatly appreciate it!
John Gallop
After searching for 2 months for an suv for my wife and family during this “chip shortage” (giving the dealer the upper hand). I came across Audi Birmingham. Upon entering I was greeted by Esau Carter. I told him I had been working on different cars online and knew what I was looking for and what I wanted to spend. He was super helpful, efficient and anything but pushy. He respected the value of my time and fought for me to get a very fare deal! He went above and beyond in every area and made this the most enjoyable car buying experience I have ever had. I highly recommend Esau and the Audi Birmingham dealership. He has made us first time and lifetime Audi buyers for sure!
Aurangzeb Memon
I bought my S5 from Davis and thr good people at Audi Birmingham.
Davis has always gone above and beyond to make sure I'm happy with what I have.
Go see Davis, he'll take good care of you!
Shane Andrews
Really great experience at Audi of Birmingham. Super transparent sales process and attentive staff. I worked with Chase M on my RS 3. Everything was done quickly, and at a fair price. I would absolutely buy another Audi here!
Ashley Cooper
Matt Damron and Hannah Blackall were amazing to work with. They were detail oriented, able to answers all of my questions, and followed up with me after the sale. Great buying experience!
Randy
In search for a used A4 with several specific features, Tammy A was very knowledgeable and helpful to sort through the various trims and packages to land the perfect car. No rush or push to ‘settle’ for a car in their inventory, but patiently waiting for the right match. She took the time to ensure I was well informed on all the features before driving off the lot. Many thanks, Tammy! Great car-buying experience.
Robert Persch
Just completed our 4rth Audi purchase at Audi of Birmingham, flawless once again. Much thanks to Tammy, Hannah, Casey and the staff for everything on our journey to joining the Audi Sport Family! Side note…. The Ultra Blue is AMAZING!
Rene Garcia
Normally I don’t write reviews but Tammy Antonucci deserves great recognition. I haven’t had the pleasure in working with someone as professional like her in a very long time. I drove 2 and a half hours for an A5 which to my bad luck sold before my arrival but Tammy was great showing me another option and working with me being extremely patient and very detailed oriented showing me all of the options in my new A5.
If anyone is looking to acquire a vehicle from Audi of Birmingham I highly suggest you to make an appointment with Tammy you won’t regret it
Roberta Dubuclet
My family evacuated from New Orleans to escape Hurricane Ida’s wrath. While driving we heard a strange noise. Long story short, our front tires were completely shot. We called every tire shop in Birmingham with no success. Made one call to Audi of Birmingham, spoke with Dylan (parts),Valerie (Service) and they were able to squeeze us in on a Saturday. We were able to have our tires removed and new tires installed. The customer service was through the roof. The care and compassionate surpassed our expectations. God Bless to Audi of Birmingham!
Anne Evans
Tammy was great with our car buying experience. She was so knowledgeable with the car we bought and was patient in showing us everything. I always dread the money haggling process, but it all went smooth with her. Would highly recommend!
Kenny Thornton
We had the best experience at Audi Birmingham. Tammy Antonucci did a wonderful job. She was so knowledgeable and told us everything about our car. We will definitely purchase another Audi from them in the future.
Leah Burton
I had a great experience at Audi leasing a Q3. Davis patiently answered all of my questions and helped me get a good deal on my new car as well as a fair value for my trade-in. I would definitely recommend working with Davis if you are looking for a new Audi!
Elaine Mahoney
Audi of Birmingham was the place for my husband and I to both upgrade our vehicles. Pro tip - ask for Steve! Steve was a phenomenal help both when we walked in the door knowing what we wanted and when we took a little while exploring options. He’s patient, knowledgeable, communicative, and above and beyond friendly. He made the car buying process fun and we are extremely satisfied both with our purchases and the overall experience we had.
Darren Leonard
I have had the pleasure of dealing with Chase Merck on 3 car purchases now and I highly recommend Chase and Audi Birmingham. Chase is attentive, knowledgeable and most importantly he follows through with great communication.
Stephanie Schambeau
Purchased a used car and a new car from Davis Darrow back in August. Both purchases went smoothly thanks to Davis’ professionalism and knowledge. I highly recommend Davis Darrow for any vehicle needs and will use him in the future.
Michael
Outstanding and professional attitude and service. Kelley is a great salesperson who will help you find what you need. This is a no hassle dealership that won’t pester you with calls and emails all day. One of the better car buying experiences I’ve had.
Mitch Daratony
Ask for Davis D. when looking for a salesperson. Had a great experience and he is extremely knowledgeable, thorough, nice, and transparent. He is not pushy at all and takes the time to answer any questions. Davis made sure I did not leave the dealership until I was 100% satisfied with my purchase and service at Audi Birmingham.
Thalas Rattanaxay
We purchased a certified pre-owned Audi Q5 from this location. Jordan and Davis were amazing and super helpful! We had never owned an Audi, and they did a great job explaining the features and benefits. We came from out of town and they made the purchasing process easy and seamless. Thanks for a great experience!
sui generis
I had an inquiry about a used car, that was in another state, at another Audi dealership, on a Saturday morning... may I say that Tammy was most instrumental in helping me by patiently answering all my questions and following up with prompt and informative calls and texts. She’d not only helped me to secure the car, she executed the transfer to her dealership which was more convenient for my wife and I as we were coming in from Tennessee. All of these things are probably within her job description I suppose, but also meeting her we found that she was just as courteous and full of incite (thanks for the vacation tips*) & candor. She wasn’t gushing with fake, banal platitudes, she was a genuine pleasure to do business with... thanks Audi of Birmingham and thank you Ms.Tammy!
Rhonda Ferguson
Had The great pleasure of buying an Audi Q7. Tammy Antonucci did a great job introducing us to Audi and our new vehicle! We had never owned an Audi, and she did a wonderful job showing us the features and benefits. She took a great deal of time answering every question we had and helping us find the right features for us! We love our new vehicle and know Tammy will be helping us for years to come. It’s obvious she knows her stuff!
Robert Cleveringa
Our A4 convertible might be a few years old but we like to keep it in good condition, after all it is a Audi. Marc and his guys have done a great job both times we brought it in for work. I highly recommend them if you have issues. Great people and great service. Thank you again Marc, Gina's car is running great!!!!
Stanley Gray
All was Great, But wish I could have gotten some incentive for buying vehicles from all of Sonic multiple dealership in Irondale.
michael Heston
In my life I have had horrible experiences with purchasing vehicles at two different dealerships. With my purchase at Audi, I had to me what was a big issue with the vehicle. To make this short I will say,
James Hardy, Daniel Poage and any others involved that I did not get the names of, went so far beyond my expectations and their obligations to fix something they absolutely did not have to do, nor did I expect them to do. This day and age service like this is nearly impossible to find. It is the type of business and customer service that is so rapidly disappearing. The way they handled this really took me back and have taken a lot of time reflecting on the situation and how it was handled. Honestly, I really do not have the words to fully express how I feel about how perfect they handled this issue of mine. I would start my search for a vehicle at Audi of Birmingham before going anywhere else. 🙏
Steven Corenblum
Tammy is extremely knowledgeable and easy to work with. She is very accessible even on her off day. She was also very patient and there was no pressure. We have bought several cars from Audi Birmingham and have always been very pleased.
Candy Harris
Matthew was very prompt in making the process quick like I wanted it. His customer service support was on point! He helped make it less stressful as well. Matthew is the go to guy! Thanks 4 everything Audi Birmingham I'm very pleased with my purchase.
sheree bodiford
Kourtland was the BEST! He helped us find the best Audi for us, and was very patient, knowledgeable, professional, and helpful throughout the entire process. The dealership was very well stocked with available vehicles and lots of different trims to choose from. We were very pleased with our experience and will be back again. If anyone is looking for a no pressure, professional buying or browsing experience, definitely stop by to see Kourtland.
James
Great group of guys tons of help. Tom Fleming, have given his all, hopefully we get this deal done!
Soody Nelson
My husband and I recently leased two cars at Audi Birmingham.Our previous experience there had not been optimal! This time, however, Tammy Antonucci helped us pick our cars and worked hard and late to secure the package we wanted! We had a great experience working with her. She is knowledgeable, professional, thoughtful, and committed to do the best possible for her clients. She is a delightful addition to the Audi team in Birmingham.
Lem Meherg
We leased an Audi Q5 about a year ago. The entire experience at this dealership was very smooth and efficient. Our salesperson was Davis Darrow and he was very helpful.
Rodney Abernathy
Outstanding dealership with a professional staff. I would like to personally thank Mr. Tom Fleming for making this purchase seamless.
Audi Birmingham is a AAAAA+++++ Dealership and is highly recommended for quality vehicles and the highest level service.
Austin Marshall
Traded in my car for a 2017 Grand Cherokee and it was the quickest and easiest car purchase I have made. The entire experience was worth the drive to Birmingham. Davis and Hannah were both incredibly helpful and made the process even more enjoyable. Would recommend at least stopping by if you are looking for a new (or used) vehicle.
Vann Russell
Amazing experience. Tom Flemming and Jordan were both awesome to work with.
Caleb Williams
Excellent dealership, Davis Darrow helped with all my needs. He gave me an experience I will never forget. Audi has my heart I will be coming back for future purchases!
Robin Valdez
This is my 5th Audi and so far every buying experience has been exceptional. Matt Damron is so nice and knowledgeable, so easy to work with. He literally made buying a car effortless. I also love the fact that they are a "no haggle" dealership. I highly recommend Audi Birmingham.
Gresham Oliver
My experience here was unbelievable! Last year, I was interested in purchasing a Jeep. Tammy was first class! Even after I didn’t purchase the Jeep, she still followed up to see if there was anything else I would like to see. Almost a year later I was interested in a CLS MB. I tried to reach out to a salesperson there and was met with no response. Then I was contacted by Tammy and she immediately sent everything that I needed for the purchase! She stayed in contact with me all the way until I drove off the lot!!!! I have been spreading the word about Audi of Birmingham!
Rachel Johnson
I bought my pre-owned RAV4 at this dealership and had the best experience. Car shopping as a 17-year-old could have been really intimidating, but Austin went above and beyond to answer all my questions and make me feel comfortable. The purchasing process was easy and seamless and the people at Audi Birmingham were so helpful and kind. I can't say enough about them and my dad completely agrees.
Leigh Hardy
Jim Hardy at Audi of Birmingham was so helpful and answered all of our questions. He provided the information we needed to feel comfortable without decision. We did not feel pressured, as you often feel at other car dealerships. He has been a pleasure to work with.
Logan McGeeney
If you're looking for a new or pre-owned Audi, don't hesitate stopping into Audi of Birmingham! Be sure to ask for Davis, he is knowledgeable, patient and thorough. We leased a Q7 and he walked us through each step - he also has followed up after we left the lot to schedule a time for me to ask any additional questions. Thank you, Davis!
Matt7AC
I had the most pleasant car buying experience. Chase was awesome. Super knowledgeable about the product and friendly. Buying from an Audi enthusiast really goes a long way. The entire team made the experience painless, and on top of that I left with the most pristine pre-owned audi I’ve ever seen. Thank you guys so much!
Tina B
This was one of the best car buying experiences I have ever had. My salesman made sure that I was happy with my Audi before leaving the dealership. Very professional and pleasant to work with.
Scott Kennedy
Davis took great care of us. We were pleased with the price, trade-in allowance and ease in Hannah Blackall’s closing office.
We really appreciate Davis’s work with the technology challenged…us.
James Zavorski
We are enjoying our new Audi, it is a pleasure to drive. Thanks to James Hardy for making the transaction such a pleasant one. Highly recommend Audi of Birmingham.
Julia Bayless
I had the best experience at Audi Birmingham!! My salesman, kourtland Perry, is awesome and the whole staff was very welcoming. I would highly recommend them to everyone!!
Clif Martin
Kourtland was fantastic to deal with, the entire experience was first class!
Amy Rooks
I love Audi of Birmingham, they have a great showroom and Jim Hardy is probably the most knowledgeable salesman I've ever worked with. Excellent experience!
Ben Heiman
We had a good buying experience. Like most dealerships, there appears to be a lot of pressure to sell extra warranties and other add-ons that are of questionable long term value. But I have no complaints. Kelly was our helpful sales professional, Casey helped us arrange financing, and Jordan provided a quick close of the deal/contract. So far really enjoying our Audi!
ANDREA JOHNSON
I have purchased two A3’s from Esau. Let me just say he has phenomenal customer service and answers every time I call. I will definitely be purchasing another vehicle from him and referring all of my friends as well. Thank you for the great customer service Esau and Audi of Birmingham.
John Miller
Great dealership with great staff in both sales and service. I highly recommend! Davis is fantastic!
Alice Doyle
I worked with Tammy Antonucci for the first time and my first time at Audi. Even though it was for a low priced used car, she treated me and my husband as if we were buying a big ticket item which we have done before at BMW. She was super responsive and not pushy, just checking in. Very knowledgeable about Audi and professional. Tammy and her management listened to our concerns and helped both sides come to a compromise. She is an asset to Audi Birmingham. AWD
Mark Lanzi
We worked with Tom Fleming to purchase our first Lexus. Tom worked with us to find the best fit for our needs. Even went the extra mile to ensure that the small repairs that we requested were complete on time and prior to delivery. I highly recommend Tom and Audi of Birmingham.
Geoff Leonard
Jim Hardy is a fantastic and honest salesman. I am looking forward to my next visit to check out some new vehicles. It would be a wonderful way to start the new year.
Anthony Baglivi
I just purchased my first Audi from Audi of Birmingham. Tammy(my Audi specialist) was awesome! She helped me from start to finish. Amazing experience, thank you!! Would definitely recommend this place.
Courtenay Bullock
Our first time buying a car and Audi Bham was amazing! Tammy helped us without us even having an appointment and she was patient, knowledgeable and very easy to work with. The whole team went above and beyond to make sure we were taken care of and drove off happy. Would recommend Audi of Birmingham and Tammy everyday of the week!!!
Jesse Brimhall
Audi of Birmingham went above and beyond my expectations with my recent purchase. Davis Darrow was my salesman and was awesome to work with. All in all a great buying experience!
Stacey Allen
I can’t say enough great things about Matthew! He went above and beyond to help me find the perfect vehicle! There were many test drives in many different vehicles in the hot sun and Matt never complained and was more than patient! It took me two days to make a decision and I was never rushed or pressured, and we got a great deal! We will be returning when we decide to trade again! I strongly recommend Matthew. I assure you, you won’t be disappointed!!
Chelsea Lyerly
From beginning to end, my experience with Audi Birmingham was top notch. I found a car I loved on their website and Pam immediately reached out to me after I sent an email asking for more info. After a day of going back and fourth she told me that Hannah B. would be helping me from that point forward. Hannah is literally the BEST person I've ever worked with for this kind of situation. I test drove the car on a Wednesday, sent in the paperwork to put the deposit down on Thursday and on Friday I was driving it home. Jordan, the ONLY finance guy at Audi Birmingham, was great to work with. He had the paperwork ready to go when I got there Friday morning. I was in the drivers seat within 30 minutes of arriving! Hannah was just as excited as I was and took the ever popular car pose picture. I would recommend these guys a thousand times!!! Keep up the great work!!!!
Brian Coffee
There is a new service manager who seems to bringing in some necessary changes to this service department. After initially being told it would take over a month to service my A5 for a defective AC, she stepped in to correct the situation. As it turns out, my AC was damaged while driving on the highway, and it was not a warranty issue. I am still waiting on parts to arrive from Germany (not sure why German manufacturers can't keep stock in the U.S.), but at least progress is being made.
Jeff Atwell
Tammy A was fantastic! We went there to look at the Q7. They had exactly what we were looking for and Tammy was very knowledgeable about all aspects of the car. They made buying the car really easy and weren’t pushy about it at all. I highly recommend Audi of Birmingham (see Tammy)!
LeShunquina Hughes
I came in to Audi and knew I wanted the Q8 but needed a salesperson. Tammy is absolutely amazing! We couldn’t have asked for a better salesperson. She still answers her phone after the deal is done! You háve a customer for life! Thanks for all you do and did!
Andrew Wright
Chase was friendly. Extremely friendly staff and clean dealership. Test drove a Jeep and found out they are not for me!
Madison Martin
The Audi of Birmingham service department were all professional, courteous and quick. I dropped my car off and got a call within the estimated time the advisor gave me that my Audi would be finished. Everything went so very well and everyone was very polite and courteous!
Brett Walsh
Arrived without an appointment only to be met with exceptionally friendly faces. Sharon and Dillon in the service department were very accommodating and helpful! They both went out of their way to go above and beyond what was even expected. I hope I don't have to go back (only because it'd be an issue with the vehicle) but if i do I hope to run back into them! Dennis, the mechanic that worked on my car was also extremely courteous and helpful! Super knowledgeable as well! Congrats HR on hiring exceptionally extraordinary employees! =D
Clay Lanford
Davis is an awesome sales associate! Every detail gone over and always available for help or questions! Very smooth transaction! And, he checks in with you after the sale!!
Alex Wolfe
Had the opportunity to work with Davis. I would highly recommend everyone ask for him. Super awesome dude and one hell of a salesman. If you don't work with Davis then you are missing out.
Terri Goode Parker
Five stars all the way! I purchased a used Audi that was still under warranty and just went in for my first service. Alan at the service desk was so helpful. The shuttle driver was pleasant. The facility is immaculate...and the coffee bar hit the spot!
Audi Birmingham for the win!
Ken Bush
Great experience. Chase Merck went above and beyond. Watched for a trade-in I wanted, checked the car out to make sure it was in good shape, and then came in on his day off to sell it to me. Great car! Give Chase a call and let him know what you want. Then get ready!
Rollis Reisner
I have been a customer of Tom Williams Audi and now Audi Birmingham for 15 years and recently had the best sales experience of our relationship. I started working with Tammy last Summer to find the right new Audi for me and my family. After owning two Allroads, Tammy helped me decide on the new 2021 A5 Sportback. Tammy stayed in contact with me throughout the last 10+ months while I made my decision - yes she is patient ;) Thanks Tammy and Audi Birmingham, I look forward to driving my new Audi. - and working with Valarie in the Service department - you have a great team!
ES Cuneo
Last week Austin at Audi Birmingham made my visit to the store enjoyable. In close to three hours I went from testing two cars to purchasing one. No pressure, ample explanation of all the features and performance of the car made for a great experience. Thank you.
Preston Prewett
Phenomenal experience! Super easy to work with and zero pressure. Jim Hardy was a rockstar salesman. Will definitely be back when time to purchase again.
Kristen Cole
Jim is friendly and willing to spend the time to ensure the whole process is smooth. Even past friends who have gone through the buying process, remark on how excellent the service was and they would be sure to request Jim for future purchases.
Sth Sth
I had a great experience at Audi of Birmingham . My salesman and the whole staff was very welcoming. The services staff was phenomenal. I recommend Audi of Birmingham to all my family and friends!
Ronnie Clark
Great dealership to buy a car from! The staff was friendly and very knowledgeable and professional! I would highly recommend them to anyone for their next car purchase!
Margo Alaraj
Tammy was so awesome and helped me get an awesome care for such a great deal! She really made the car buying experience easy and enjoyable. The coffee is also wonderful!
Jason Paskvan
Great dealership to deal with - I’m over 800 miles away we came to a agreement over email I flew down the next day. Tammy was right there to pick me up at the airport they were incredibly mindful of my time so that I could get right back on the road for my 800 mile drive home with my new RS3.
Jennifer Mitchell
Bravo to Chase Merck! He’s helped my brother with several purchases and we’ve been incredibly impressed. Chase, we appreciate you and all of you help and knowledge. Thank you for everything!
Mic Lima
Tammy with Audi Birmingham was fantastic to work with through out the search and sale process! She was extremely responsive and helpful. I had a wonderful experience working with this local team.
Daryl Brown
Tammy Antonucci helped my wife and I tremendously, especially since we were out-of-state buyers. She took pictures, videos, and was incredibly responsive for all questions.
Her team coordinated the sale and shipping of our Q7 within days! We couldn’t be happier with our purchase and the service Tammy provided!
Brett Praytor
I bought I used Jeep at this dealership. Austin, my salesman, was very courteous and professional. He answered every question I had and if he did not have an answer, he made every effort to find one for me. Would definitely recommend coming to him whether it’s new or used you are looking for.
Josh Peifer
I came down from St. Louis to Audi Birmingham for an Audi CPO 2016 A3 for what I believed and have now confirmed was an incredible value. Despite the logistical challenges, the team at Audi Birmingham went above and beyond in assisting me in the process. Shout out to Jonathan Harris for making this an easy and stress free process. From the sales manager to the finance manager, the team was all very personable and helpful. Wonderful experience! I would highly recommend Audi Birmingham to anyone in the market for a luxury vehicle.
Jeffrey Mills
Very professional, friendly and a pleasure to do business with. Thanks for the service you all provided
Glendora Chambers
Although professional, weren't willing to negotiate at all. Slipped in some items with out me questioning them until the end. The salesman tone changed noticeably when I decided to not do business with him.
Tonicia Williamson-Paige
This by far has been the best car buying experience ever! No hassle, great staff, just great dealership. My husband had the pleasure of purchasing his truck from Hannah she was such a sweet lady as well as the finance manager Jordan. Thanks again Audi for such a great experience. You guys rock!
Stacy Flippen
We had a great experience with Audi Birmingham! We used Davis Darrow twice now and he is THE best in town and made the entire process super easy!
Paulette Rowe
My experience at Audi of Birmingham was awesome. Carter Esau was the salesman that sold me my car. He was kind, patient, and understanding. Esau seems to care about helping individuals find a car. I say that because he seemed to care about helping me. My experience at Audi was amazing.
Bryson Stephens
I recently got all four tires changed on my 2016 A6 and not one month later did I cut the sidewall on one of those brand-new tires. The dealership replaced the tire at no charge under their warranty program. I was not expecting this and it was a very welcome surprise. These guys do a great job. Ask for Valerie, she provides excellent customer service with a positive attitude. Many thanks!
Allen Underwood
My daughter and I had a first class buying experience at Audi of Birmingham. Thanks most importantly to Tom Fleming, who went above and beyond to ensure all of our needs were met on the purchase of her first car, a 2018 A3.
Ashley Johnson
Jim Superbad Hardy is the absolute best! He will give you the buying experience of your dreams! He makes purchasing easy and I wouldn’t use anyone else.
Jonathan Mardis
One of the best, if not the best, auto purchase experiences. Chase Merck, my salesperson, could not have been better to deal with. The finance group apologized for the length of time the deal took - I was in and out quicker than all but one previous purchase. Highly recommend this group.
Ryan Stringer
Great experience purchasing a CPO from sales manager Tammy Antonucci! She was extremely helpful, easy to work with, and worked with a sense of urgency when answering my questions! I would definitely recommend working with her to purchase your next car!
parveen arya
I am so happy that I got my Audi R8 from this dealership and it was @Chase Merck who helped from start even till now if I have any queries related to my car . I am 1200 miles away from the dealership and my purchase experience has been great with them, Thanks @Chase Merck for getting into my Audi R8
Mike Nally
I purchased a 2018 F-type Jaguar from Audi of Birmingham. I live in California so I was reluctant to buy a car sight unseen and have it shipped across the country. All of the employees at this dealership were very helpful especially Tamara Antonucci. I don’t think I would have made the purchase without her help. She took care of all the details including complete videos of the car inside and out. I would give her more than 5 stars if it were possible. I’ve never been treated so well at a dealership!
Noah Smith
I went in to buy a new white Audi q class and was helped by a young man named Davis Darrow I believe! He helped me very much and was a nice, helpful and caring person. I will be recommending him to my friends to go and see him for all of their car needs in the future.
Darin Williams
My wife and I just recently purchased a Audi A4 from this dealership and it was a very good experience. The salesperson and staff were great. No pressure or haggle. Very fast approval. The salesman ( Jonathan) was very professional and helpful.The finance representative was excellent as well. I would recommend that you visit and purchase from this dealership.
Paige Yarbrough
My husband and I had never purchased an Audi before and really had never even considered it. However, when we dropped by Audi Birmingham on a whim one day, we fell in love with both the vehicles AND the people! Our salesman was Douglas Stephens and he was the most personable, realistic, positive, and knowledgeable salesman with whom we have ever dealt! Unlike some car salesmen, Douglas never pushed anything on us, but instead just got to know us and exactly what we were looking for and then figured out a way to help up get that from an Audi. He followed up on all of our questions within a reasonable time and had so much knowledge of every vehicle that he was pretty much able to answer any question that we had immediately. However, if he didn't know something, he was very happy to pull in his sales manager, Casey (who was also wonderful!!), for more info. Both Douglas and Casey made the whole experience personal and comfortable, which will keep my husband and I coming back to Audi for long time!
Tracy Mullinax
Thanks for such great service. I bring my daughters vehicle in for her and I always enjoy the experience. The guys ( I always deal with Chad Wilson ) are always super nice and kind. I guess my next car will need to be an Audi too!! Thanks guys!!!!
cory smith
I worked with Alex for a few hours on May 15th, and I wanted to comment on the professionalism and the staff at Audi Birmingham. From the moment you walk in the door to when you leave you are approached kindly and receptively by people willing to drop whatever they're doing to help. Would 100% recommend stopping by first to check the inventory as well, the prices are fantastic. Would recommend!
Charles Darrow
Davis D was an excellent salesperson. He was very knowledgeable and assisted me in getting me in the vehicle that met my needs. He very friendly and pleasant to work with. Overall a very seamless experience.
V Willis
My service advisor was Jarrell Gary. He did a great job, keeping me informed of the status and suggestions for future service. I have been a Sonic dealersip customer since 1998. I have worked with a lot of service advisors in the past. Looking forward to working with him in the future. He has a beautiful personality and should be considered an asset to the company!
Justin Doyle
I'm not normally one to write reviews but my experience with Hanna and her team at Audi of Birmingham was absolutely astounding! I'm an out of town buyer and her team went out of their way to pick me up from the airport, unexpectedly, and the customer service I receive over the next few hours was equivalent. Sharp, friendly, and hasslefree staff and the most important thing for me, I didn't have to wait around for hours filling out paperwork! Thank you Audi of Birmingham for a wonderful car buying experience... you will being hearing from me again in the future!
Lisa K
Though I bought my S7 in Huntsville, it has always been serviced locally at the Grants Mill location. For 7+ years they have gone above and beyond to accommodate my needs...even picking up and delivering my vehicle when needed. I recently bought my 2nd Audi...and wouldn’t think of taking it anywhere else for service. Valerie Welch is my Service Advisor and I know I can count on her...and trust her. She (nor anyone in the service department) has ever disappointed!!
Angela H.
Jerrell was helpful. The service advisors are not always friendly but are the face of Service. Maybe, the reason us they are overwhelmed. I am 30 minutes away but whenever I call, the advisors rarely answers and I get sent to voicemail. A service advisor just call me back but asked for another person. The manager should set goals and chip in when his staff is slacking or overworked. The Audi vehicle is supposed to be luxury experience not subpar.
Emily Donielle Worthy
Kourtland Perry was my salesman and he was patient, knowledgeable, and very helpful during the purchase of my new Q5!
Michael DiLaura
Took my car in for service. I was greeted immediately. Service tech was very friendly and helpful. Kept me updated on service progress. Very fast. Car was delivered super clean. Outstanding experience!!
Chris Butts
I do my homework. I narrowed my search to only 3 models to buy, 2 of which were Audis. I looked all over the country for the right vehicle for me. I wasn’t given the time of day at the BMW dealership, for whatever reason. Within 2 minutes of looking at the inventory, Tammy came right out to talk to me. I had a unique situation and she took-in all the details and really was interested in helping me. I am very technically oriented and can identify BS that some car salespeople try. But I was pleasantly surprised that she genuinely knows more about the cars I was looking to buy than I did, especially the digital controls and MMI. My first CPO choice had an issue that was being repaired, but in the meantime I saw “the one”. She helped me find the right car with the right package that I could afford. I have had my A6 over a month now, and look forward to driving it every day! Thanks Tammy, and thanks Audi of Bham!
Cody
Very friendly and professional dealership! Davis Darrow is the man to go to whenever you have any questions or concerns at Audi. He’s knowledgeable, polite, and has a great passion for what he does. 10/10 salesman!
Claire DiLaura
Wonderful customer service. Got my oil changed in a timely manner. Tech was very attentive. Car came back clean after service. Everyone was friendly. Great experience!
Brad Bullock
My wife and I bit the bullet and surprised our daughter with a car. Tammy Antonucci was awesome to deal with. She was in continuous contact with us and even pulled the car into a private bay so we could surprise our daughter. I highly recommend Audi of Birmingham and Tammy. A+++++
Jim Weidler
Steve Coulter was, very professional , personable I will definitely buy another car from Steve, The general manager, Casey Hemphill, is the best I’ve ever dealt with and I buy a lot of cars. :) great team, thanks for making the buying process easy.
E. M.
Miguel in service is great! He is always helpful and explains everything thoroughly. Everyone I have encountered has been friendly and professional. The price is high but that's any [luxury] dealer you go to. Tom Williams Audi has serviced my car multiple times and I have never had any complaints. I would highly recoomend them.
Kalindi McPherson
Kelly Misso was an excellent salesman. We worked with him over a two day span, and he was very patient and kind as I test drove many cars and deliberated about the decision. The entire team was extremely knowledgeable, helpful and friendly the manager to Finance. I highly recommend Audi Birmingham!
Kathy Brown
This was my first Audi. I was looking mostly at preowned vehicles and decided to buy a new Audi A5 at Audi of Birmingham and couldn't be more pleased with my purchase. The people were all great especially Tammy Antonuci. Tammy was very helpful and made the car buying experience one of my best.
Would definitely recommend Tammy and Audi of Birmingham Dealership.
Delia Fischer
We had a very positive experience. Over the course of a few months, Tammy A. worked with us with so much time and patience. She was very knowledgable and accommodating. We love our q3! And Tammy even delivered it for us bc we had an issue picking it up. Highly recommend Tammy A and Audi Birmingham.
Toby Hardy
Exceptional buying experience!!! Our Brand Specialist Alex Salter was truly outstanding.. as well as Jordan Whisenhunt finance director for our 2016 one owner F-150 truck. They were friendly, pleasant, informative and a real pleasure to deal with. Audi Birmingham dealership is state of the art.
Alan
Great experience with Jim Hardy at Audi of Bham….attentive and responsive throughout the process of locating the vehicle we were looking for. 1st class experience start to finish.
Paul C.
This was the first time I purchased a vehicle from a dealership outside of my state. At first, I was a bit apprehensive about making such a large purchase from a dealership that wasn't around the corner from my house; however, the staff at Tom Williams Audi made this experience all the more pleasant and worthwhile. I purchased a 2014 Audi RS7 and drove from Miami, FL to Birmingham to trade in my BMW, all because of the level of service, professionalism and price I received from Jim Hardy, Lee and Greg. From the moment I arrived, I was greeted with a friendly smile and questions of concern regarding my journey. Jim even offered to carry my bags in! Moments following my arrival, Jim immediately processed my trade-in and Lee brought the RS7 around so we can take it for a spin. He was very knowledgeable about the vehicle and walked me through the setup and customization process. We then went for an exhilerating drive on this two-lane stretch of road through the hills with bends and twists in abundance. It was there where I fell in love with the RS7! This entire experience has shed new light on the dread and skepticism associated with buying a car. The people at Tom Williams Audi are working hard to change that perception, and they have succeeded. I highly recommend buying your next luxury vehicle from them and I look forward to doing business with Jim and the gang again, shortly.
Paul
Stephani Shields
I had my car serviced yesterday & everyone was so kind and helpful and feel it was a great experience. Very professional and answered any and all questions I had thoroughly!
Gerard Adams
I had a great experience at Audi Birmingham. Miguel and Valerie were knowledgeable and helpful. I have bee a customer for quite awhile. I will continue to use them for Audi service.
July 2016
My last experience was not as great. Miguel and Valerie were the same knowledgeable and helpful people. However, Audi of Birmingham's ability to service my car was hampered by the lack of qualified mechanics and technicians. The had my car for a week. No loaner was available during that time due to inablility of the mehanics to handle all the work that was coming in. So all of the loaners stayed out for much longer than usual.
My car was clean and the AC works great. It just took to long. I will continue to use Audi of Birmingham to service my A6.
Vickie
Love my car and the service I receive at Audi of Birmingham!
Kenneth Storms
My wife and I purchased our Audi A5 convertible in 2012. Since then all the maintenance, which has only been routine or recall, has been accomplished at Tom Williams Audi or Audi Birmingham. My last visit was at the new facility and I felt as if I had entered Tomorrow Land. However, the service and human touch was exactly the same as it had been in the past. Audi Birmingham gives the owner the best feeling and completed service I have ever received in over 60 years of operating high quality automobiles. Your daily operation is far above the competition.
Manamana Pateepeeteepee
Very accommodating, as I had a car incident that left me stuck in the interstate for 3 hours. As the tow truck was coming to pick me up later than expected, the Audi service department managed to prepare my order and leave it with the sales department before closing up. A nice employee came outand install the needed parts at no extra cost (yes, a dealership already has high priced items) so we can get back on the roadand continue the trip. The office was clean, and the staff was very friendky.
Alex Hollis
The Service Department at Audi Birmingham really took Great Care of me regarding the issues with my car. Professional, Courteous, and Knowledgeable are just a few of the Great things that I can Honestly say about them. Thanks to Valerie and Derek, True Professionals :)
Alex McAnnally
Chase Merck is a super knowledgeable and trustworthy guy. I would highly recommend working with him on your next car purchase!
Steve Isbell
Had a great experience throughout, starting with sales specialist Steve Colter, who was thoroughly knowledgeable, incredibly friendly, and more than happy to shepherd us through a total of three test drives on a rather cool Saturday. We came back to finish the deal at an hour approaching closing time a few days later, and found Mr. Colter and the Finance Rep to be as friendly and patient as if it were midday. As if that wasn't enough, Steve spent another hour with us in the "delivery" session, being certain we were comfortable with handling all the essentials in the new car. Unequivocally recommend this dealership; zero pressure, engaged and friendly staff.
Lauren Hansen
Audi of Birmingham provides an excellent buying experience: knowledgeable, friendly, attentive, and hassle-free. Tammy Antonucci is the best sales rep I’ve ever had. She found the perfect car out-of-state and got it to Birmingham to meet our needs precisely. I’ve purchased from Donohoo and Tameron and have shopped at CarMax and Driver’s Way ... Audi of Birmingham is the best!
Rob Horton
Wonderful experience in service. Unbeknownst to me, the original owner of my car purchased Audi care and it covered my expenses, I was expecting to be charged, and wouldn't have batted an eye if I was charged and taken advantage of without knowing, but the rep was great and informed me how much longer I had left on it.
Will Little
Wow, what an amazing experience. First Chase Merck my salesman went beyond the call of duty to take of me during the entire deal. Second the prices are out of this world. You have to go check Chase out, you will not be disappointed.
Jan Mooney
Since Valerie has joined your staff my experience with Audi has been excellent. Before that it wasn't so great. This young lady knows her cars. I have loved cars since I was six and I accidentally received a toy car for Christmas. They wanted me to swap it for a girls toy and I refused. I collect cars. At one point I had five and 3 were antiques. I love your new facility and will continue to buy Audi
No Soup For You
Love the selection, especially their TT, an absolute blast for the drivers car! Driving should be fun and this car makes it more than that. Tammy A. in sales was a real pleasure to deal with; knew the cars, fair, and friendly.
Carli Bryant
Audi salesman, Steve Colter, was amazing yet again! He informed me of every specific detail about my very first Audi A4 I purchased 3 years ago. He was super helpful and made my car buying experience quick and rewarding. Therefore, of course, I had to go back to him for my second Audi purchase! Just as before, Steve was so helpful and, he listens. He will not let you leave Audi of Birmingham unsatisfied. He will work super hard to get you the perfect car and deal. It’s a no-brainer, GO TO STEVE at Audi Of Birmingham in Irondale, if you desire the best customer service!!!
Roddy Larkins
Chase Merck was our salesman. Top notch guy. Super friendly, knowledgeable and didn’t try to sell us anything we weren’t interested in.
Julia Harrison
The obvious positives are the amenities offered in the new waiting area and the cleanliness of the show room. There was an marked improvement in the quality of how they washed the car.
The constructive criticism I noticed is the way customers are greeted. I have bought Audis now for several years so to me, is is important that they know who I am and greet me accordingly. I witnessed other customers being called by name with noticeable efforts being made to address the reason for service. At the same time, there were others who seemed less important and treated differently.
Brian Hayes
Jim Hardy has been a tremendous help in assisting us in locating a hard to find Avant, especially with the struggles the pandemic is presenting. He continues to work very hard for us and are hopeful we can locate what we need soon.
MarknJude
Frankly there are not enough stars to rate how we feel about our experience with Steve Colter and the rest of the staff here at Audi of Birmingham AL!!! We drove 3hrs to buy our car from them and I would happily do it again tomorrow!!! I highly recommend you shop with them!!! 7 Stars by the way!! That’s the number I would have selected and I don’t leave feedback unless I’m extremely impressed or severely disappointed....
Auri Brown
It was the absolute best car buying experience i have ever had. The staff was incredible! Fast, caring, and professional service. I will definitely be back for more business in the future
Jeff Graham
Took my 2015 Audi A3 for scheduled maintenance. Set up appointment online and waited for vehicle at dealership. I was in and out in no time. Everyone was very pleasant and helpful. Actually warned me that my next maintenance would take a couple of hours because of transmission oil service, ect. Ill probably try to make appointment early so i can take advantage of loaner car. Great car and great service.
Hank Kravec
Wonderful experience shopping for my new 2021 Audi S8. Chase Merck did a great job in arranging the deal and in support after the sale.
Brooke Carroll
We had a great experience with Davis Darrow. He has great customer service and extensive knowledge for first time or repeat customers. I definitely recommend getting Davis to help you find the right fit.
Claire Cole
Called on Friday and got in first thing on Monday morning for minor service issue. Miguel is always awesome and makes me feel like I'm the only customer around. I arrived around 10am and had my car back by 12:30. Had the opportunity to visit with Bernard who has sold us two vehicles. He is always friendly and seems like part of our family! Thanks Audi team!
Spencer Kuper
I highly recommend Audi of Birmingham for used vehicles. Jeannie Swan was extremely kind, dedicated to answering all of our questions, and most of all, she was completely transparent about the pricing and history of the vehicle. Their used car sales manager told us he is extremely picky in the vehicles he purchases, and it was obvious in the mint condition of the Highlander we bought.
Bob Bernstein
My experience in buying a new car was never better than working with Chase at Audi of Birmingham. Knowledgable, professional...a true pleasure. Got a great deal too. Thanks, Chase!
Don Frank
Tammy Antonucci was extremely knowledgeable and helpful. She was also very thorough in teaching me how to utilize the amazing technology on my new SQ5. Love the B&O stereo. 5 star service for sure
Aaron Nelson
Great service. Polite and friendly. Enjoyed the entire process.
Peter Wolter
Tammy did a great job explaining all of options and little details about the Audi A6. I had a great experience with Tammy and everyone else. Highly recommend shopping for your next car there.
Sissy Upchurch
I really like this dealership. The service is always great. Miguel in the service department is a pleasure to speak with. He has always helped schedule my Q5 service appointments to accommodate me. There aren't a lot of places you can say that about anymore.
Caleb Williams
Excellent dealership with excellent service. Davis Darrow is an outstanding gentleman who answered all of my questions and concerns. i highly recommend Davis Darrow if you are really serious about purchasing an Audi!
David Riggs
We purchased a TT Roadster in 2008 from a dealer in Maryland. From the day we got it nothing but problems. It definitely fell into the lemon classification. We would get one problem fixed and a week later another light would rear its ugly head. Over the years we had invested $3,000 over warranty and recalls. We quit driving it and stored it for four years. It cost Audi a SUV sale in 2016. When we moved to the Birmingham area we deceided to give one more chance and took it to Audi of Birmingham. They went over it bumper to bumper and found that a wiring harness was defective and replaced it. After driving it for almost a year, zero problems. The car has never before performed to its current ability. Now we are enjoying an automobile we thought we were purchasing nine years ago. Couldn't be happier with their service department.
reggie stover
I have a great experience here every time I go. Had one of my rims fixed for curb rash and one of my lights fixed. Sharon is great and very nice to me and took care of everything I needed.
Nikola Dajic
I came in looking to see how the e-Tron stacked up in person against my tesla and Davis was extremely knowledgeable and answered any and all of questions with confidence and correctness. When I make my final decision, Should it be with Audi, I will definitely be working with Davis!!!
Austin G
Chase Merck and Hannah Blackall were a pleasure to work with! I had been working with Chase over the past few weeks looking for that perfect to replace my old car. And we found it! So go see Chase!
Laura Elizabeth Thomas
Audi of BHAM had the best service of anywhere I’ve been so far! Davis Darrow made my experience there super smooth and easy. Cant recommend him enough!
Jean Elder
I had a wonderful experience at the service center. The service manager went above and beyond to help me with my vehicle and make sure I got all my issues taken care of. I will continue to bring my vehicle to Audi Birmingham for all my maintenance issues.
Rickey Crumbley
I had a Honda with a lease that was about to expire Decided I would take a look at the Audi A4 I had previously owned a BMW and loved the way a German car drove Exchanged some emails with Johnathan Harris and set up a time for me to come by. Johnathan was busy when I arrived but Aaron Hawk helped out and in an hour I had a new Audi Great experience and I love my new car
Phil White
I stopped by the new location one afternoon last week to see if I could by chance get a broken visor clip repaired. Honestly, I didn't expect I could get it repaired without having an appointment, but I happened to be in the area and decided to give it a try. It was my first visit to the new facility and I was impressed from the beginning by the speed with which the service door opened! Amazing. I was relieved when I saw Miguel behind the desk - new location...same great people. I explained my problem to Miguel and he said he'd have it fixed in five minutes. By the time we'd toured the incredible new Audi facility, my Q5 was ready to go. Once again, after dealing with Tom Williams Audi for seven years, my expectations were exceeded.
Ashley Carter
Five star for the service department!! They were very professional and extremely nice!! I was in and out in no time. The staff was very friendly and efficient. It was a pleasure doing business with Audi of Birmingham😍😍😍 …
Kimya Loder
I had a great experience. Tom made the car buying process extremely easy!
Emily Vines
I definitely recommend to ask for Davis D. when in need of a salesperson at Audi of Birmingham! He was extremely helpful throughout my experience and was very knowledgeable and patient with all my questions. Amazing service!!
Andrea Cater
If you want to buy a car and need someone that cares about your needs and wants then Jim is your guy! Highly recommend him. Thanks Jim Hardy!
ReadySetRekt
Although I waited for a little longer than I would have liked to, the service done to my car was amazing! Everything included in my maintenance package was necessary, and resulted in a car that felt brand new!
Jeffrey West
I am very impressed with the service department! I recently purchased a certified pre owned Audi from the dealership and 60 days later brought the car to be serviced. The dealership covered the repairs needed as part of the certification. I applaud their commitment to excellence and customer satisfaction.
Susie Serio
I had a great experience with Tammy Antonucci. Tammy was very knowledgeable about the Audis and other cars I was considering. Tammy was also great to follow up with me.
Brian Mitchell
I had a wonderful experience. I had a service indicator light on my A4. I called Birmingham AUDI and spoke with Valerie Robinson. She was very helpful, invited me to bring my A4 in, and I got my A4 back on the same day.
Polite and Professional.
Pamela Lott
I was hesitant to enter another dealership and be uncomfortable but DeAngelo and Esau changed that for me. I appreciated their welcoming attitude and they answered all my questions. I especially appreciated Esau explaining he had another customer to help instead of just disappearing. DeAngelo then helped me and was so thoughtful Best experience I’ve had at a dealership and they’re definite assets. I will spread the word in my area. Worth the drive.
Shaundra M
Kourtland, Jonathan, & Hannah are the best. They’re the D. Wade, Lebron, and C. Bosh for Miami for Audi. The experience was amazing and they really take care of you. Couldn’t have asked for a better group of people. Thank you so much!
Smvard
Just purchased 2 cars from Davis Darrow and he was great!! Very helpful and efficient! Would definitely recommend to anyone!
Kristy Redford
This was my second car purchase from Audi of Birmingham and I've had a great experience both times! I highly recommend them, and Chase Merck, if you are in the market for a new or used Audi!
Adam Beck
Had a GREAT experience purchasing a Q7 at Audi Birmingham. Our sales person was Tammy Antonucci, and I would highly recommend you asking for her by name!
Mark Rodell
I enjoyed a first class experience at Audi Birmingham. The team, led by Miguel, kept me informed about the status of my service at each step of the process. The service I received reinforced the value of driving an Audi!
Todd Smith
Definitely will be doing business here again, Chase was my sales person and was awesome. Also talked with Sales Manager and Finance Person which were great to work with as well.
Elise F
My experience with Audi Birmingham was, and continues to be fantastic! I worked with Austin who continually answers the endless amount questions I have and found the perfect vehicle for me!
Donny Emerson
Jim is fantastic at what he does. Highly recommend giving him a call when your ready to buy your next new or used car!
Jeff Leonard
Had a great experience with Davis Darrow and management at Audi of Birmingham. Extremely professional and responsive. Would highly recommend him and the dealership.
George Black
We loved working with Tammy Antonucci! We trust her and we feel she worked with out best interest in mind. We look forward to working with her again. Thank you Tammy!
Josh Bean
When I came in with my sister , to pick up her car. A gentleman by the name of Jarrel greeted us with a huge smile. This man took care of my sister like she was a celebrity. And the funnest thing when he ask for her Signuature , he stated let me get your celebrity Signuature. You should have seen my sister smile. Audi that’s RED CARPET SERVICE. I loved it . I’m a Ford driver , but because of Jarrel and his service I’ll be seeing you soon. Make sure you keep him around , because he is a GAME CHANGER !!!!!!!!!!!!!
Heather White
Just purchased an certified 2015 Audi A4 from Audi Birmingham this past week. I was working with the team there (Kerry Misso and Casey Hemphill) to purchase from a dealer in Houston, and that purchase did not work out. The Bham team really went out of their way to make their A4 work for me. Beautiful car, good deal, great purchase experience. Thanks, guys!
Hannah Griffin
Jim Hardy is the best! So professional! Buying a car should be fun and easy and he makes that possible!
Gary Gerlach
Bought Audi TT new in 2013. Have spoken to Miguel Rodeiguez once a year for scheduled maintenance.- except for help to understand the owners manual. For 25,000 mile, tires were going bad and I suggested 2 tires I was looking at. He called back later to suggest the best tire. I do not doubt him and went along. I think it was a great decision. If you are having service problems, ask for Mr Rodriguez when you need help.
Ashley Acosta
The staff of Audi in Birmingham were truly amazing and very friendly. They went the area mile to ensure that both me and my car were well cared for. I look forward to my next service! Thank you!
L Winn
Great place, great people. Tammy Antonucci was our sale person. She guided us a very pleasant car shopping experience.
Stephane Goyer
Best ever! Hannah was incredibly knowledgeable, friendly, fun and not at all pushy. If you hate car salesmen go visit Hannah!!! The showroom is also very pleasant and adds to the shopping experience.
Lee Franklin
Awesome modern showroom with all models indoors to check out. Got urgency, kindness, and truthfulness when purchasing a recent trade-in. Transaction went smoothly in these times of social distancing.
Megan Goodman
Jim hardy was an excellent sales consultant and super knowledgeable! He made the process stress free.
Vanessa IdDeen
With each service visit I've had, I always leave completely satisfied. Big thanks to Service Advisor, Jarrell Gary and the entire team of Audi Birmingham for helping to ensure my vehicle continues to perform at its optimal level.
Santasha Smith
Tammi Antonucci is the best 🙌🏽🙌🏽 Stop by and ask for her!!!! She won’t let you down!!!! She won’t stop until she makes sure you’re Satisfied!!! Tammi help me with my Q-5 I’m loving it!!!! Even after purchasing my vechile, She still calls to make sure I’m ok!!!! …
Rees Oliver
They took great care of me snd I love my vehicle. Thank you Chase for the wonderful sales experience. I will buy from you again!!!
Olivia Shumake
This was a very fast, polite informative service staff. I thoroughly enjoyed it- however the service pricing was a little high which is to be expected. I really appreciated the complimentary car wash and also rental car for 1.5 days.
Adarsh Khare
Went there for a tire change. There was a safety recall as well. Everything was done within an hour while I was waiting. Nice and quick service.Valerie and Miguel were good in coordinating via email.
Sally Boyd
I had a great experience buying my first Audi! Everyone was very helpful and patient teaching me all the bells and whistles of my Q5. Thrilled with my purchase.
MidWestEU 8
Thomas Fleming is the person you want to buy your next car with, great experience buying my dream car.
Darryl Blackall
The salespeople are second to none. Service also does a solid job maintaining/repairing vehicles. If you're looking for an upscale import this is a great place to meet that desire.
Dallas Merck
Chase Merck is the best! Make sure you go see him for your next vehicle! Professional and patient.
Youssef H.
Brought my Audi car twice for recall issues. Dealer did their best to accommodate me by providing a car loaner and performed complementary checks. Great people and service, and nice facility.
lee burchfield
The sales staff were more than happy to find me the Q7 with the color and eqipment I wanted and did so quickly without numerious back and forth phone calls a texts. This is my second Audi that i have bought from them and will most likely buy my third
Greg Hickey
Tammy Antonucci was such a great help in setting up and educating me on the car's features! Really appreciate her help . Greg
C Step
We had a great experience with Audi. Everyone was super helpful in assisting us with our purchase.
Bennie Adams
Davis Darrow! Excellent sales & service. Just stopped by to check out the etron. Wish I was in position to buy today. I'll be contacting Davis as soon as I'm in position. Thank you for your time and information on the etron.
Steve Siple
Jeannie Swan gave us an incredible buying experience this month! She did a fantastic job of working patiently with us to track down a new TT with the exact features I wanted. The TT is amazing- but so was the VIP treatment Jeannie gave us. We felt very important in Jeannie's care indeed.
STEVE CURRERI
Brought in my wife's car for it's first oil change. The facility is clean and comfortable and the service people were very friendly and courteous. They took care of a recall issue, also.
Joseph Raynaud
A fantastic car buying experience made even better by friendly, knowledgeable sales staff. Specific shout out to Tammy for working so hard to get me the best possible deal.
Garrett (gbam243)
Davis made my buying experience absolutely seamless. I wish I could deal with guys like this every time I buy a car!
Gerald Hovater II
It was a pleasure doing business with Audi Birmingham. Very Friendly staff and comfortable no pressure buying experience. Thanks again.
DaysInn
I purchased my Audi Q7 from here and Davis was wonderful getting my dream car. Thank you to Davis.
Steve Brannum
Tammy Antonucci is simply the best. Very knowledgeable about the Audi features and as helpful as any salesperson I have ever delt with.
Jerry Hardin
Purchased my Audi here in 06.... They have always been very professional. I would rather their repair rates be more competitive however. Repairs are super expensive compared to their equals...
Emma Hutchinson
Great experience! The entire team, especially Ben House, was fantastic. It was as easy as a car purchase could be. Was able to drive away happy! Loving my new vehicle.
Brian Copenhaver
I had new tires installed on an Audi Q7. Service department was very courteous and professional. Beautiful facility and quickly had us on our way.
Andrew Andrews
Great dealership. Enjoyed dealing with them more than the Atlanta dealers. Talk to Pam or Jonathan. Both great to work with.
Pete Morgan
Taking my RS5 in for service is always a pleasant experience. Miguel
and Valarie are very friendly, concerned and on top of any problem. A great place to buy and service your Audi.
A.A M
Davis Darrow is an interSTELLAR guy. He knows what he's talking about and will get you into the car you're looking for. Go to him if you want a great experience!
Chrissy Nieten
My experience was awesome! Tom is the best! He was very helpful and improved my car buying experience!
Michael Davis
Show genuine concern for customers and easy to make appts attentive and a humbs up for ms. McMurray would have gave 5 stars but due to first visit would like to compare when I go back
Shannon Shumate
Kelly and Jonathan were absolutely wonderful. Helpful, professional, and put me in an amazing car! Shannon Lambert
Mandy Schwarting
Chase was great to work with - very friendly and knowledgeable. The purchase was easy, too. I hope to be a repeat customer someday.
Jim smith
Esau was extremely helpful and absolutely amazing. Financing was quick and painless. Best car buying experience ever
Caryn Corenblum
Tammy is a good listener with a pleasant professional presence. She is knowledgeable and efficient. I’m happy with my purchase.
Andrew Land
I recently purchased a new vehicle through Audi of Birmingham -- they were fantastic, very helpful, very friendly. They helped me to get exactly what I wanted and the entire process was done very smoothly.
Sonya Z. King
Jim Hardy is an amazing generous man! Audi is blessed to have him on their team!
Tom Self
Took a week to fix the issues but they gave me a loaner car so I really didn't care how long it took. When work was completed they brought my car to me (40 miles) so I didn't have to make a trip back to Birmingham.
Cleophus Adkins
My salesperson, Kerri, was amazing and made my experience easy and manageable! She was quick to steer me in the price range I had requested without sacrificing essential luxury needs.
Laura Lynn Hardy
I’ve purchased two cars from Jim Hardy over the years. Always a great experience!
Eddie Gambill
I highly recommend Jim Hardy. He is a great guy! Be sure and ask for him when purchasing a car.
Jackson Casey
Jim (Superbad!) Hardy is a rockstar sales person! This is the guy you want to see about your next auto.
humberto valencia
Davis Darrow was very helpful and such kind young man. He answered all my questions efficiently. It was a pleasure to speak with him.
Carson McKelvin
Great experience overall. If you need anything ask for Davis. He is very professional and a pleasure to work with. He answered any questions I had!
Will Harris
Hannah and the rest of the team really go the extra mile to ensure you're getting the best deal. I'm on my 5th car from Audi Birmingham!
Arnold Benedict
Great experience from the time I walked through the door. Phenomenal customer service!
Brisendine Automotive
Great people, sales, service, all staff are excellent! Jim Hardy has been very enjoyable to deal with!
Maribeth Bowman
Chase and Hannah were amazing. We left feeling like family. I would recommend Audi Birmingham to anyone.