Reviews of Nalley INFINITI of Atlanta. (Car Dealer) in Atlanta (Georgia).

Nalley INFINITI of Atlanta

0 Reviews

358 Comments

Car dealer

Infiniti dealer

2550 The Nalley Wy, Atlanta, GA 30341, United States

Description

Information of Nalley INFINITI of Atlanta, Car dealer in Atlanta (Georgia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of Nalley INFINITI of Atlanta

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Nalley INFINITI of Atlanta

Lori Flowers

I knew what I wanted before arriving but based on vehicle inventory, price etc…I wasn’t sure how it would go. Kevin greeted us and right away went to work with helping us. The car I wanted was actually in the showroom of another dealership so he said he would drive to pick it up. That right away showed us a strong level of customer service. When the vehicle arrived I was in love with it and so we went to work out the deal. Kevin was very patient with me and my husband as we worked to come up with a deal. His patience and desire to make it work really helped to seal the deal. He also checked on us numerous times to see if wanted anything to drink or needed anything. He was just all around awesome!! Finance went smooth also. The finale was having by beautiful car cleaned up with a big red bow so that I could take photos and relish in the moment. I am very happy with my purchase and enjoying the car so much. I am a loyal Infiniti owner as I have had a G35, G37 twice, the small Infiniti truck, Q50 and now the Q60. I was a loyal customer to the Infiniti on Church Street and now I swear by Nally Infiniti. Thanks for continuing great customer service and beautiful cars.

Reginald Crumpton

This was the best decision in my car purchase process. From the beginning, Pauline set the stage. Very professional, kind and great customer service. When your sales rep have the confidence that the sale will complete, before knowing the financial situation, that’s a great feeling. Took me to the gas station immediately and said I know you getting this car!! There was absolutely no pressure. Finance was amazing!! I would highly recommend Cory and Pauline for your auto needs!! Simply amazing experience!!

Patricia Ford

Just wanted to express my sincere thanks to Nalley Infiniti of Atlanta and Ms Pauline Akahomen for the excellent customer service she provided when I purchased my QX50 in 2019. I’ve never experienced that level of expertise when purchasing an automobile. She was thorough and very knowledgeable in every aspect of car purchases. I can say that I left completely satisfied and will definitely choose Pauline again and Nalley Infiniti of Atlanta for future car purchases. This is a late review because I’ve been so busy with work and life. Thanks Nalley Infiniti and Ms Akahomen. God bless

Sabrina Hudnall

Chris was the best car salesman I have ever worked with. He is very pleasant to work with. He is very professional. He answered all my questions. He did not rush me and was very patient. He really cared about what I wanted and felt comfortable in. Very knowledgeable about all cars in general! Excellent customer service and attention to detail.

gregory lisky

Ask for Myles Payne,he is the best Nalley INFINITI of Atlanta salesman! He is amazing and makes the purchase process really smooth.He goes above and beyond for his customers and tries to help as much as possible. Me and my wife had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. Myles Payne was very thorough and knowledgeable.He provides excellent customer service and attention-to-details We highly recommend this dealership and the best salesman Myles Payne. We are very happy with our purchase

Osjalee

The overall experience here is a 10/10. As soon as I walked in, Kevin was there to help me any questions I had. This was my first time buying a car, so I needed a lot of assistance, but Kevin was very patient and helpful. He showed me the ins and outs of my car, and told me if I needed to know anything else, to feel free to reach out. I would recommend anyone coming here if they are interested in buying a car. Thank you Kevin!

Reginald Williams

My experience at Nalley Infiniti was top notch! They made buying a new car a piece of cake; I did most of the work over the phone and simply had to come in make down payment, sign few papers and it was keys in hand. My salesperson Mckenzie made sure my new QX60 was spotless and had a full tank of gas. I will definitely be a repeat customer and have already begun sharing my experience with family and friends. Go Nalley!

Artistry R. Rene'

First, let me say, this was one of the most seamless and stress free car buying experiences we have ever encountered. From the Receptionist warm welcome, to the Salesman, The General Sales Manager and the Finance Director...TOP NOTCH SERVICE!!! My husband and I came in on August 6th, 2022 to look at a Mercedes E350. Once we got to the dealership, we were greeted by their sweet receptionist who made us feel like we were Family. We met with Mr. Kevin McKenzie, our salesman who was pleasant, professional and a sheer joy to work with. He was so knowledgeable about the entire process. He made my husband feel very at ease, which is hard to do(LOL) We took the car on a test drive and I fell in love with the car. Because we didn't want to jump right on the car, we decided to look at another vehicle at a local dealership not to far away. Yet, to ensure we were getting the best deal possible, the General Sales Manager, Mr. J. Russell, met with us and worked through the deal we could get from Nalley. Needless to say the other car at the other dealership, didn't fit our needs and returned to Nalley and purchased the E350. Mr. Vaunghn, the Finance Director, was on the money...LITERALLY!!! He worked the numbers for us and made it so transparent, a child could understand them. Nalley of Atlanta, You all now have customers for life. Thank you for making this process a GREAT and ENJOYABLE ONE!!! The Webster's Elbert, Roblyn and Yata!!!

Erin Pierce

World-class service! I have been coming here for years to get my oil changed and tune ups. Everyone I have ever encountered here has been so professional and so kind. They have a great area to do work while you wait and have always given me a beautiful loaner car if the service is taking even a little longer than expected. They go above and beyond with things like replacing key fob batteries and cleaning your car (inside and out) before returning it to you. Great service all around!

LaVett Birdsong

Salesman Ed was very professional and knowledgeable. We felt like valued customers. Ed was friendly and very helpful. He contacted us after our purchase to ensure that all was well. Ed and the manager Corey made our car buying experience stress free.

brittany hirschfield

We purchased a vehicle today with Myles and he was absolutely amazing! Hi inquired last night about the vehicle, and in less than 10 min he had me set up for a test drive. We had to bring our two kids in with us, and he was very understanding and so sweet with them. I highly recommend working with him if you visit Nally!

Justin Allen

My wife and I had a great experience with the dealership and rep Myles. Myles was very knowledgeable of the inventory and took the time to understand what was important to us. The whole process was great from start to finish. We are excited about our new vehicle and thankful that Myles walked us through the process!

Anquesha Tillman

3rd time customer, back to back. Always a pleasure working with the team at Nalley. Professional, courteous, and they ensure to meet your needs. Myles was awesome from the time I walked into the dealership and really understood the vehicle I wanted. His communication through out the process was above average and he remained in consistent contact with me. I never felt stressed and was always at ease. Even on his days off, he was responsive. Reggie worked hard to find my vehicle and Markas closed the deal as always. Great team! I’ll be back!

Mike M.

I want to give a huge thanks to Donavon and the Nalley team for all of the help and support I have been receiving. My car was recently stolen and returned completely trashed. Throughout this whole experience I regained a piece of mind with a loaner car and daily updates on the progress of my vehicle. Thanks again Donavon you have been great!

Michael Woodward

The experience was great. My salesperson, Pauline was awesome. She was friendly, polite, knowledgeable and not pushy. She listened to my concerns and requests and addressed them immediately. The same characteristics were displayed by both the sales manager and Markas, the Finance Manager. This was my 3rd Luxury vehicle purchased from Nalley and it won't be my last.

Desmica Head

Great communication with my service consultant. I had an issue it was discovered by the service technician and my service consultant Malian. The wait time was very long, and I noticed that there were more vehicles than service technicians. However, my service consultant kept me informed, and i was there from 11:33 to approximately 4 p.m. It was a major service repair. Nalley Infiniti has been great to me on each visit. Clean waiting area and very spacious.

Melva Banks

Absolutely excellent customer service. From the time I walked in the door to the time of my purchase. Fred McClure was wonderful, listened to what we were looking for and made the process seamless. I will definitely be going back for any future purchases!!!! Fred McClure did an excellent job at

Sarah Taibat

I bought my Lexus suv from Pauline, her customer attendant was so great. I feel so relax from the starting point of our transaction till we close the deal. Have been enjoying my car since 2yrs now with no major problem. See you soon for upgrade.👍 …

Dynmc Sounds

Mateo did an excellent job of making sure that all my needs were taken care of in a timely fashion. He always goes above and beyond when helping me out. I can tell that he really enjoys his work and enjoys helping his customers even more. I would refer him to anyone. He has exceptional customer service!

Lucy Hitt

Fred did an excellent job handling my new car purchase! He helped me decide which model to chose and delivered the car to my house. He even rode around the neighborhood with me to show me all the vehicle features. I cannot recommend him higher!!

Madoshi Jones

We were referred to Myles Payne by a friend who purchased her Infinity earlier this year. I was skeptical to buying from a dealership due to all the hustle that I thought I had to deal with. However, my experience with my first car dealership purchase was absolutely phenomenal. Myles knows his business & the game of car sales. He provided exactly what I wished for, and was able to accommodate a must have feature that I desired for my car. I am truly grateful for the time & energy that went in to meeting my expectations and look forward to referring family & friends for a great experience with Myles @ Nalley Infinity of Atlanta.

Juan Arias

I am updating my review. When there is an issue it is important what you do to make it right. We initially had a bad experience with responsiveness from the service department and we had to talk to the general manager (servicing manager was not available at the time). Long story short not only they resolved the issue but they dropped off the car to my house so we could make it on time to the airport. Both Chris and Zach were on top of this and Cookie delivered the car even though we live 30+ miles from the dealership. Great response after an initial bad start. We are very grateful.

Stacey Daniel

My first Infiniti experience and by far in my 20+ years of owning vehicles I have never had the smoothest most professional experience as I have had this time. Myles Payne was my sales agent and I wish him all the best as he is a very experienced and talented young man. Thanks Cory for having me purchase from your branch. Thanks Stacey D ⚫️Glory

James Jordan

I highly recommend Ed Guthrie at Nalley Infinity of Atlanta!!! Ed has proven himself to be a Man of integrity. He did NOT make any false promises just to get us in the dealership. Ed's honesty and forthrightness went a long way with us and we WILL be back to see him in 2023 when we are ready for another "Excellent Customer Experience"!!!! Anyone reading this post, Go see Ed Guthrie, you will NOT be disappointed!!!

Enio Guerra

Mateo Henao service advisor did a great job in helping me get proper service for my 2010 G37 Coupe. Very knowledgeable and thorough. Recommend him if you don’t already have an advisor. Great job Mateo!!

Steven Bridenstine

Myles did a great job. I had only viewed pictures online the vehicle I was buying. Myles and his manager noticed some scratches and proactively let me know that they would be sending it to a body shop to have them fixed. Good people!

Valerie Bratt

What a fabulous dealership! I brought my 2 children because of a school holiday, and everyone was so nice and helpful. Myles was my sales person and I cannot recommend his services enough. We texted and talked on the phone after my visit because I had a lot of questions, which he was happy to answer. Myles is knowledgeable and professional. I also worked with and was impressed by Reggie, the sales manager. We had a fabulous experience with an incredible team at Nalley Infiniti of Atlanta.

Island Boy

I had a wonderful experience and found the perfect first car for my teenage daughter, with the courteous and professional assistance of Ms. Pauline Akahomen. It's always good to do business with someone who not only values the business transactions and cares about the interest of the customers. Well done Pauline, thank you.

Tiff H

Came in last week not really sure what I was looking for but luckily I was in great hands with Kevin! He took the time to help me figure out what features/functionality were important to me in a car. I ended up test driving the 2023 QX50 - although I wasn't ready to buy, I know I'll be back to purchase from Kevin in the future. His patience and kindness were unmatched!

George Brown

Nalley Infiniti is a great environment! Especially with Kevin M, he was extremely cooperative and helpful. Kevin was really knowledgeable and answered every question that I had. Although i did not purchase a car when I came, his professionalism was through the roof! I implore all of your new employees to work as hard and as diligently as he does. I hope he continues to grow and I see him in a management position with his own store soon! Thank you again Kevin M. for all of your help, BEST car salesman ever and I didnt even buy a car!

Lakeisha Dunlap

Such an amazing experience from start to finish! Myles was an extremely helpful & honest salesperson from the time I called inquiring about my particular vehicle until I left with the keys. I am highly satisfied with my purchase, thanks to Myles & Markas!

Elizabeth Rainey

I bought my first car i’ve gotten from a dealership here and the experience was great! Kevin helped me find the perfect car and did a very through job of going over the features each car had (and he’s a GA Southern grad like me GATA!). Cory was also very helpful in finalizing the deal and insuring the numbers worked to my favor. I would highly recommend buying a car from here.

Carol Nellis

Loved working with Miles Payne, customer engagement rep! He was exceptionally consultative and very professional. Would recommend him to my friends, family, and colleagues. The entire experience was very pleasant.

Prashant Singh

Had the best car buying experience ever, bought my SUV at Nelly Infinity in Atlanta literally over the phone from NC, Myles Payne went above and beyond to make the process seamless. Top class dealership, highly recommend.

Jamel Simon

I came to Nalleys infinity of Atlanta because my car was making a weird dragging sound. I was actually on vacation with my family during this time, and when I took my car over to Mr. Adam is the name of the representative I dealt with. He ask me what was the issue I told him what the issue was in my current situation. He told me due to the fact that I was a walk in I may have to wait at least 24 hours to be seen because he had a few people who were scheduled for the day ahead of me. He told me to leave the car and he would do his best to give me some answers before the day was out about what’s going on with my car. He called me back within the hour and he told me that my transfer case was the issue and that it was leaking and needed to be replaced along with my axle. I was on vacation and my family was scheduled to leave the premises before everything would be fixed. Mr Allan told me he would do his best to get my car dealt with despite the amount of customers he had. I approved of the work to be done and I received a call from Mr Adam stating he was able to save my axle and me a cpl of dollars, which was a blessing because I didn’t intend on spending over an extra 7000 on my car and hotel rooms. Mr Adam called for me and uber to my hotel. He called me in the morning letting me know my car was fixed and ready get me on them and back to NY. He gave me some choice words that I took dearly about my car and my infinity dealer that I had literally just came from hours before leaving for vacation. In fact they had my car for over 5 days before we left for vacation. So I really appreciated his due diligence and his courtesy along with his expeditious work. I would def recommend them and I gave them 5 stars. He actually called me to see that I got home safe and that I had no issues with the car. Big props for that!!! Keep up the great work Adam!

Erin Williams

I called Nalley Infiniti of Atlanta, Spoke with Myles Payne, told Myles what I wanted. He told me that he was going to verify the inventory and call me back. He did just that, my selection was not at their location. He found it at a nearby location. He went to Cory Russell to see what they could do. So Myles called me back, asked me again what was the most important thing about my selection. I told Myles that it was no longer my dream, it’s time to make it a reality, he vowed to make that happen. Exterior and Interior Colors was what I wanted and no alternatives colors would be acceptable. He had found exactly what I wanted at another dealership, Cory called me and verified that’s what I wanted, he agreed to make it happen. Myles made my appointment, prior to my arrival he returned with my exact selection. He called as I was arriving and there My Babe was. We completed the paperwork and the I met Jay Vaughn the Financial Manager, He is very well at what he does as well. This Dealersip was my selection prior to my call, Myles, Cory and Jay made every effort to get me exactly what I wanted. Mr. Will in the service department made My Babe shine even the more, She was clean and the wheels were shining like a ray of sun. The rest is history, I will make every effort to have my schedule maintenance there as well. These guys know how to treat customer/clients, I left their dealership feeling even more excited than when I arrived. Thank you all for making me The Happiest Woman in the world on that day!!! Check out my view on my drive back home to Albany Georgia 3 hours away. What a Mighty God we serve, Hallelujah!!!💃🏿💃🏿💃🏿👏🏾👏🏾👏🏾🙌🏾🙌🏾🙌🏾♥️♥️♥️

Kevin Chatmon

Very pleased with the service and attention to detail of Myles and the sales team. Stopped by for information on turning in my leased car and they got me in a new car seamlessly. Just moved to Georgia and I’m glad I’ve found my new Infiniti dealership moving forward.

Gregory Taylor

Kevin was my car sales man he was amazing. Very thoughtful when it comes to the car game. He made sure everything i wanted Was in place . There was no hiccups during our process. If you ever need help go see Kevin he’s awesome !

Lachandra Frails

I brought my Q50S in to get the road package service. When checking out there was a bit of confusion with the service advisor Mateo concerning the service that I requested and received online versus what initially completed. The situation could have gone left quickly but with the assistance of Ms. Cookie and Zach, the service manager, the actual service request was promptly taken care of. Ms. Cookie made sure that I had good snacks and in the end Mateo redeemed himself. There was also an amazing tech who kept me up to date and went the extra mile to make sure that my additional service items were satisfactory. Thanks to each of you!

T Butler

Mateo was of great assistance in getting my car serviced. He was diligent in working with the warranty company and ensured everything was taken care of properly. His help with this process was smooth and much appreciated.

Jacquelyn Hale

If you're looking for service, attention to detail concerning your upcoming new car venture and a staff who will go the extra mile to ensure customer satisfaction, try the staff at Nalley Infiniti. During a time where the market is so volatile, Corey, Reggie and their staff listened to every concern and was well prepared to provide options and execute on every process. Do yourself a favor, go to the experts.

Meg Edwards

PAULINE was so professional when she sold me my car. She’s amazing. I’m so glad I decided to get my vehicle with her. She is amazing & extremely kind. Thank you for making my dream come true Pauline!! I’ll be back soon :)

Katie Duncan

I had a great experience purchasing my car with Myles. He has excellent customer service and went above and beyond to get me in the car I wanted. I highly recommend doing your business with him.

Kristen Felty

My sales person, Miles, was exceptional. He remembered me from my last visit to Infiniti 4 years ago, which was quite impressive! Miles is extremely knowledgeable of the Inifiniti models and their features and did a great job demonstrating those features during our test drive. Wish all car sales people were as friendly and sincere as Miles!

Ryan

Working with Myles was a smooth and pleasant experience and he is truly professional. He assisted in getting us the right vehicle for our family. This is the 5th vehicle we have purchased here over the past 12 years and they have always proven to be top notch.

L. Ricketts

I had probably the best car buying experience at Nalley Infiniti of Atlanta thanks to Myles Payne. He was professional, yet friendly and relatable. He was also thorough and knowledgeable about the car I was interested in buying. Thanks again to Myles and the team for such a seamless and stress free process!

Bel Jac

I have been coming here for 7yrs and I have always gotten excellent service. Ms. Cookie is the lady that you should always see if you need service. This woman always goes over and beyond every time I come in. If anyone is in need of a car and wants excellent service, head to Nalley Infiniti and ask for Ms. Cookie

M D Will

My vehicle has been serviced at Nalley Infiniti since 2018. Since that time, Cookie Parker has consistently been customer centric. On Friday, August 19, I came in for my scheduled appointment to have a tire replaced. However, the wrong tire was ordered which was going to delay my departure for my family trip. Cookie Parker came to my rescue. She turned LEMONS into LEMONADE and enabled me to leave in time to be with my family. Thank you, Cookie! You are the best! :-)

Jason Allen

Truly appreciate the fact that this dealership is NOT marking up their new vehicles above MSRP like the others. Integrity matters!! Chris Walston in particular has been a joy to work with. Professional, knowledgeable, kind, and responsive. We look forward to working with them more for our future purchases!

Tara Meshginpoosh

Mateo was FANTASTIC! I explained any issues I had with the car, and based on what the car needed, provided the service package option that covered my needs plus provide additional maintenance. He explained everything to be done thoroughly and the estimate. And that’s exactly what I paid. Thank you Mateo!!

asya goode

Mateo was a wonderful sales associate. The communication, customer service, detail, time organization, etc was amazing. Not only did he go above and beyond for fixing my mother in laws car, he made sure she understood EVERYTHING about the process.

Crystal Vasquez

Had an awesome experience with Miles at Nalley Infiniti!! He was so communicative and made sure I drove off with a new car and a smile on my face :) I will definitely refer friends, family and colleagues to him with any future car needs. Thanks so much Miles!!

Savannah Harrod

I came up from South Georgia to Atlanta after online shopping to buy my first car and I’m so glad I did! Mr Myles Payne assisted me through the whole process and was very personable and kind the entire way through. If you’re looking for a good used car or a new Infiniti and want to purchase from reliable people Nalley Infiniti is it!

Jay Dutherville

Chris Walston is amazing at what he does. He arrived and greeted each one of us and made sure we were comfortable. He took good care of us and because of that we enjoy our new car even more!

Tristan Brown

I had an amazing experience at Nalley the other day. Kevin and Marquez made everything easier and helped me not feel so overwhelmed while buying my first car. I love my Hyundai, thank you guys so much for everything!

Ben Napoletan

I took my q50 into the shop because of an internal water leak on the passenger floor panel. Robert (services technician) diagnosed the issue & thoroughly explained the problem (via a video). When I picked up the car, he further explained how to avoid it from happening again. Robert is extremely knowledgeable and highly recommend having him work on your car

Tracy Dawson

I just purchased a Pre-Owned QX60 and had an excellent experience. My Sales Consultant Chris Walston was amazing! He was very professional, persistent, answered all of my questions, and provided impeccable service. Also, Markas Lee, the Finance Manager, was very engaging, thorough and made what can be a stressful experience, pleasantly successful. Everything was super smooth. Corey Russell, the General Sales Manager and Kevin McKenzie, another Sales Consultant, made sure I was well taken care of as well! I love my new car and highly recommend Nalley Infiniti! Atlanta!

Allison Thornton

Myles is a knowledgeable, experienced salesperson. He was able to answer every question we had about the vehicle and even anticipated some of our questions before we asked! I highly recommend working with him.

Tobias Harden

As a first time buyer I was a bit nervous going into the market because of inflation but Kevin made the whole experience a breeze and got me a great deal for an amazing car. After years of walking, I can finally drive to work now thank you to Kevin and the Infiniti team!

Nakeetsha Dryer

Myles and the GM, Cory really took really care of us today! They made sure that we were happy and they I got exactly what I wanted! I've been driving Infinitis for awhile but the customer service here is hard to beat!

Emma Migwi

My name is Demetrius Thomas I love Nalley Infiniti of Atlanta!! I just wanted to express how great of experience I had with Ms. Cookie and Cosby. They both took great care of me while my Qx50 is getting worked on. Customer service and communication was excellent!! I appreciate them both for everything!

Akilah Neal

Chris Walston provided me AMAZING customer service during the purchase of my new Infiniti. He was extremely professional, detail-oriented, honest, and super friendly/funny!!! I just cannot thank him enough for being GREAT!!!

eyvonne franklyn

Myles made sure he accommodated me, in getting me in a nice car that match my personality. because of my situation myles was away that I needed a car real quickly.He has a lot of patience. Great salesman.

Kimberly Butler-Carr

This is the second vehicle that I have purchased from Nalley Infiniti. I want to thank Cory and Myles for going over and beyond to get me what I was looking for and more. This is the place to get your new ride and feel at home. Thank You 😊 so much. I love my new truck. …

Amir Dekel

Myles Payne is a great guy, honest and easy to deal with. Ran around the lot in the cold with me and didn't get tired until we figured out the best car and deal for me. Thanks for all the help, Myles!

Corey Duncan

Can’t say enough about our experience. Myles Payne did a great job. We expressed our concerns, goals, and what we wanted and Myles made it happen and was up front and honest from the beginning. We will be back in a couple of years to do business with him again.

Michael

My sales person, Myles was very professional and knowledgeable. The process was quick and easy and good energy from other staff members. I will be back to get a vehicle for my wife!

Tamara Combs

I have been coming to this location over 5 years and Mateo has provided the best service. He is extremely friendly, knowledgeable, and listens to my concerns. I am always pleased with his service.

Lana Morgan

Reginald, Myles and the team are top notch. They were low pressure, friendly and professional. I enjoyed meeting them and would highly recommend this dealership if you are in the market for an Infiniti. Happy holidays!

Charice Holliday

I have been so pleased with my services at Nalley Infiniti of Atlanta since the service manage Zachary took over. Each time I come with a problem I’m treated with so much care. Zach goes over and beyond, making sure you receive 100% top service. Donavan is a great addition to there team, He greets you with so much care from the time you enter until you leave. I’m really please to see him working in the service department. This type of service is what makes customers keep coming back.

Leonte

My review is for the service department. I brought my car in after some faulty work from a body shop after an accident. My appointment was at 8, i dropped the car off and they offered a Lyft drop off and pick up which was a plus. By 9:30 they found the problem and started on the repairs. Got my car back at the end of the work day and i swear it drives like i just got it. Thanks to everyone in the service department and especially Cosby for being a great service advisor. I normally go to the Infiniti dealership that i bought my car from on the south side but i think I’ll start coming here for routine maintenance!

Sonia Hill

Adam Ohman, my service advisor was absolutely the best. I cannot thank him enough for his responsiveness to the issues I had with vehicle. The 6 stars does not truly depict my experience, it should be 10 stars.

Ryan Davis

Cosby Duncan was the best service advisor I have ever encountered at any car dealership that I have had service done it. He provided excellent customer service and everything was completed in an efficient time

j b

Had a really great experience buying a QX70 SUV at Nalley Infinti. Myles was my sales agent and he really goes the extra mile to find the right car and deal for you. I asked about a QX70 and the vehicle was not on the lot but went out of his way to find one in the price range I was looking for at their other dealership. He was also very honest, knowledgeable, and transparent about the vehicle and answered all questions and concerns regarding the car. He then drove me to the other lot at night after hours to get the car. The staff stayed late and their finance team accommodated me on a nice warranty. I drove home that night with the SUV I was looking for. I highly recommend buying a vehicle at Nalley Infiniti of Atlanta.

Frannie Turner

Wow! Where do I start! My experience with Chris Walston was beyond excellent, he took his time explaining everything to me. He was very professional & knowledge about the process & product knowledge. If you want to purchase an infiniti please come to this location and request Chris Walton. Furthermore, I can't forget about the exceptional service I received from Jay the fiance manager. I did not feel pressured to buy or sign anything. I felt like he cared about my bottom line than his pay check. He made sure I was comfortable with my final numbers. By the way, I am a former BMW car lover, however, Infiniti stole me heart ❤

Kelly Butler

I test drove a Q60 with Kevin McKenzie this past week and he was a pleasure to meet with! His professional and attention to detail with meeting our needs was outstanding! I’ll for sure be purchasing a vehicle with him in the future.

Anne Keddo Keddo

Service was great and the lobby was clean without over crowdedness. I was acknowledged on arrival with limited wait time. The Greeter and Zain was courteous, polite, and professional. My car was returned to me in a timely manner.

Cecelia Bland

J. Vaughn in the finance department was great! J was very professional, very knowledgeable, honest, helpful and he had a great personality! And I thank Fred for assisting me.

Brooklynn McCormick

I worked with Kevin. He was very helpful and paid attention to my concerns and interests. I finally got the car of my dreams!! Best vehicle buying process I’ve ever experienced!

Nadia Moreno

I love this place I will never go anywhere else as long as MATEO works here. He is awesome and amazing always goes above and beyond. I haven't seen, received customer service like this in Foreva. Blessed to have met him and work with him. GO HERE AND ASK FOR MATEO !!!!!!! You will not regret it.

Ena Holmes

i had a great experience with the purchase of my new infiniti qx50. chris walston was an excellent sales consultant explaining all the features of my vehicle especially his detail and thorough explanation about resist all and the pricing offering me his discount level. couldn't ask for more from a trustworthy and integrity in a salesman.

John

3/11/2022. Mateo, hands down best service provider I’ve dealt with in a very long time. Guy knows his stuff and has helped me keep my car in good shape for the long run. Thanks again for all your help. 6 Month Update: 10/8/2022 Came in for routine check. Mateo has provided great service and provided me updates needed during my service with Nalley. Was in and out. Smooth. Thanks again Mateo. 5/5

Dayana Middelton

I enjoyed my time at the dealership with Kevin! He provided excellent service and made sure all my needs were met in the car I was looking for. Everyone go see Kevin!

Nadiaa Show

Pauline is amazing! Great customer service and very professional! The process was quick and easy. If you are looking for a car, ask for Pauline.

David White

We had an excellent experience with Mr. Ed Guthrie when we visited Nalley Infinity of Atlanta this past Saturday afternoon as we test drove an Infinity QX55. It was a pleasure to interact with Ed as he rode with us on the test drive explaining all of the features of the QX55. Ed was super informative without putting any pressure on us to make a decision before we were ready. Ed provided us loads of information to take with us to assist us with making an informed decision regarding which vehicle we want to purchase. I would highly recommend Ed & Nalley Infiniti of Atlanta to anyone looking to purchase a luxury vehicle. 5 stars all the way!!!

Candice Craig

I can’t say enough about the team at Nalley Infiniti of Atlanta! Myles, Reggie and Markas made my car shopping experience a pleasure. Myles is a standup salesman; direct, informative and caring. I never felt pressured and he got me a great deal!

Gavrille Henry

cosby was wonderful. He was ery attentive and informative regarding my car. I utilized the complementary lyft service for the first time. That was cool because I didn't have to sit there for hours. I went shopping. Win win!

Carlos Hernandez

Fast process and Myles took his time to answer all my questions about the vehicle. Glad he was welcoming and kind . I’m glad he was able to help me out with my new Q50!

Brian Suave

I’ve been going to Nalley of Infiniti for years and I must say that Mateo has provided the absolute best service that I’ve ever received. Not only is he well versed but his customer service is second to none. The type of care that he takes is what you expect from family and that is exactly what he makes you feel like. I was considering moving to Mercedes or BMW but because of Mateo I will be purchasing another Infiniti. Great job to Mateo and to Infiniti for having this employee. Mateo needs a raise and if Mateo leaves you’ll definitely immediately lose 3 faithful customers

Dat Gurl

If you have to deal with salespeople anyway, might as well deal with a fun one!! Pauline is my go-to at Nalley Infiniti. She’ll give you honest feedback and won’t waste your time.

Ryan

Myles was extremely patient, attentive, and easy to work with. He’s very knowledgeable and flexible. Strongly recommended to anyone in the market for a new or used Infiniti vehicle.

Cortney Washington

This is by far the best Infiniti dealership in the Atlanta area. I literally pass by another Infiniti location, but because Ive been impressed by Nalley Atlanta Im okay with that. The customer service, attention to detail, clean, and hi-tech abilities have made the further drive worth it. I had a situation with my car recently and my service rep (Mateo) and manager (Zack) have shown to go above and beyond to be helpful and understanding and make things right. I would definitely recommend to other Infiniti owners to use Nalley Infiniti of Atlanta to get A+ service!

Cleveland Gist

Mr. kevin mckenzie was very welcoming, respectful, and down to earth. he treated us like we were old friends, which was amazing. Thank you for helping the process of buying be as smooth and quick as possible, Kevin!

Aziza Dickerson

Great experience! Myles has excellent customer service, great personality & will work diligently to help with your car purchase! Definitely recommend! 😊 …

Landon Weaver (lan.don_)

Myles and Jay made my car buying experience seamless and enjoyable. They were patient while answering all of the questions and concerns I had. Thank you!

Ethan Mearidy

I test drove a car and I was aided by Kevin Mckenzie. He knew what he was talking about and was very knowledgeable about the car and was very professional. I definitely look forward to coming back and buying in the future.

Tammy Pompey

everyone was very attentive and helped through this journey. pauline was excellent and made the buying experience amazing as well as so easy. i would definitely buy again from Nalley infiniti of Atlanta.

K McElroy

Myles Payne is an amazing salesman. He was very patient and educated on their Infinity vehicles. The process was painless and superb.

Tarrillis Wright

1-9-2023 Hands down to Mateo greeting me at my car with little to no wait and ready to check my car in with a smile and a pleasant attitude. He kept me informed of my vehicle updates and answered my concerns. If that wasn’t enough, he found a coupon for my service! He was truly a blessing and made my day. Needless to say, I left with a huge smile. I’ve been having my car serviced here for years and I still give a huge thumbs up for the service!!! Thanks Mateo!!!!!

Alykhan Kaba

I use Mateo as my service rep and he has always treated me nicely and worked towards getting my service done as quickly as possible. When there are hiccups along the way, he tries to fairly compensate for those issues.

Kayla Fain

Kevin was the absolute best! He was very knowledgeable and honest throughout the entire process. Definitely a pleasure to work with!

April Furman

Pauline was awesome. This is my second Infiniti and she was there to help with both. If you're in the Atlanta area and looking to purchase an Infiniti, she's your person. Thank you so much Mrs. Pauline, you rock.

Dee Mott

Myles is the epitome of excellence. He isn’t pushy and allows the customer to make an informed decision. Thanks for your patience and knowledge about the Infiniti line.

Eric Mercado

My salesman was Myles. He was super friendly, informative and patient with me throughout the process. If you are going to Nalley Infiniti, ask for Myles.

Tinamarie Wells

Pauline is the Nalley Infiniti champion!!!! She has sold me all of my infiniti cars. Go see her. She will take care of you and will make sure your deal is done right.

Rachel Chand

Buying a car in a new place can be daunting, Myles and the rest of the Infiniti staff have made this experience as smooth as possible. The customer service here is stellar and I would certainly recommend coming here for all your Infiniti needs. Thank you all so very much.

Earline Shorter

If you are looking for a vehicle go to Nalley Infiniti of Atlanta, ask for Fred McClure he is the one, he had my car delivered to me because I couldn’t get to Atlanta. The service was great.

Moira Mattingly

We had a great car buying experience this week. The professionalism and customer service was top notch. Myles was an extremely knowledgeable and well mannered sales consultant. Markas, the finance manager, did a great job explaining all of the paperwork. We enjoyed working with them and would highly recommend this dealership to anyone planning to make a car purchase!

Cuttin Up with Bae

I had a great experience with Mr. Gary Charlie. The process was fast, easy and I’d definitely return and buy another car from him!! Thanks Mr Charlie for all your help, i love my Benz!!

Denise Good

Nalley INFINITY of Atlanta has been the best car buying and selling experience of any dealership I've dealt with. The sales people really listen to what you need as a customer and provide knowledgeable solutions tailored just for you. As a first time purchaser of an Infiniti, my husband and I have also been really impressed with the performance of our car. INFINITY offers a great product. I highly recommend Ed Guthrie as a sales consultant for both new and used vehicles as well as the sales manager Cory Russell. He has always dealt fairly, courteously, and professionally with us. He understands our needs and provides excellent customer service. I highly recommend Nalley INFINITY of Atlanta!

anurag sahu

I thought try did a great job with the car and the people I talked to were on top of things. The only issue I had was with the call center. When you call the number for service and then press 1 to get to service and then press 2 to speak to someone no one ever picked up the phone. Then you press 0 to get to the operator and it would instantly hang up on you. This happened on both days I tried to call. I showed the issue to one the reps when I came in to pick up my car and he was surprised this was happening. On one of those days I sent a text to my rep and did not get a response which was unusual. The following day I was told he was off for the day which was why I got no response. I totally understand that people need days off but it seems that there should be someone assigned to cover for these days off; how would a customer know if their agent was off? It was a bit frustrating in that regard; we all have busy jobs/lives and need to be able to plan things. So it became a bit frustrating not to be able to reach someone. But when I did reach someone they were very helpfu.

R. C.

I worked with Kelly and Ed at Nalley Infiniti in Atlanta. They were both exceptional. The car I wanted wasn’t in stock, and other dealerships were charging way over MSRP. Kelly and Ed went above my expectations in locating me the vehicle of my choosing, they were very patient with me and listened to my needs. Overall great experience!

Nick Mudd

Chris Walston did an excellent job with his presentation, knowledge, and perfessionalism. He knew everything about my car and if he did not know the answer he would go get the answer. He has a "can do attitude" I was very impressed!! This was my first time buying a luxury car, Chris made this one of the best car buying experiences I ever had. Thank you

Brian Bullock

Fred was easy to work with and no sales games. Didn't mind working out all the pricing and details over the phone. Well worth the trip to buy a vehicle from him. Thanks Fred

Kelli Castille

I worked with Chris Waltson and Nalley Infiniti Atlanta on the purchase of my new vehicle. Easiest car buying experience I have ever had. Chris worked quickly to find the vehicle I wanted and closed the deal that day and even delivered my vehicle to me! Highly recommend.

drippy !

my experience at this dealership was amazing. with the help of my advisor (Javed Noori) I was able to purchase my first car (nissan 370z) 2009) Not only my first car but also the car i’ve always wanted. Mr. Noori helped throughout the whole process and fought for the price to be lower and affordable for me. Also provided amazing accurate information and everything said was done and the truth. He didn’t try to hide anything and was honest while doing the deal. It amazes me the patience he had because this deal took around almost 3 days to be completed. Great guy Mr. Noori. 100% recommended.

Rhonda Worthington

Chris worked hard to get the deal wanted. He definitely went above and beyond to see that we were satisfied. He was professional and knowledgeable on the vehicle. Would definitely recommend to anyone…

B Lowe

If you're in search of integrity and honesty with your car buying experience, Pauline Akahomen is the saleswoman for you. Pauline is absolutely amazing, patient and understanding. She goes above and beyond for her customers, and tries to help as much as possible. I just purchased my second Infiniti from Pauline and once again, it was seemles. The entire process took 2 hours. She's very efficient but also made sure she covered everything. Thanks, Pauline, you're the BEST!!

Mark Ramsey

Fred McClure went above and beyond helping me with my recent purchase. No pressure, no hassle, just good old fashion customer service. The way car buying should be. If you are in the market for an INFINITI you must stop by and see Fred!

CJ Sledge

Chris Walston, Sales Consultant exceeded my expectations and made the 3 hour drive well worth it. My research confirmed the best value and inventory at Nalley Infiniti. He along with all staff present maintained professionalism and were attentive while my daughters and I were there. In addition to exploring all options to meet our current car buying needs Chris ensured our comfort during our appointment as well as provided the opportunity to plan a future purchase. Do not miss the opportunity to see the Infiniti line up and to have the benefit the experts in person.

Gloria Johnson

cosby & team took great care of my needs. i was early for my scheduled appointment but was taken care of right away. he offered to get me transportation without hesitation and i appreciated that.

Ms. A. Williams

I had an amazing experience with Chris Walston at Nalley Infiniti Atlanta! I came in simply for an oil change and left with a new car! Chris is the best!! He held my hand throughout the entire process, was very knowledgeable about his product, and above all, was extremely professional, pleasant, and patient. He treated me like family. Thanks to Chris, Jay, Cory, and the entire Nalley Infiniti Atlanta team!

Art Stansberry

Our visit to Nalley Infinit was incredible, Pauline took great care of us, as well as Reggie and Markus. The staff was great, very professional and attentive. It was a wonderful buying experience!

Montrell Lewis

I’ve always received great customer service when I visit these guys. They keep me aware of what’s going on and im never there too long. I would recommend anyone

Tressica Thomas

I am in LOVE with my 2023 QX55! Chris took such good care of me...This was my first time purchasing a Brand New Car so Chris walked me through every step. He politely explained the entire process, provided awesome customer service, and even added a bow on top of my new QX55 for me to take pics. If you're in the market for a new car, go see Chris at Nalley Chamblee!

Joshua Wright

I had an awesome purchasing experience with Sales Consultant Chris Walston, at Nalley Infiniti of Atlanta. Great service, great product, and the actual dealership is extremely nice. I definitely recommend this dealership. 5 Stars across the board!

tenasia glover

I was serviced with Kelly. He was very knowledgeable and did his best helping me find a car that matched my requirements. Great customer service!

Manuel Monds Sr.

after buying many cars in my time of 55 years these guys have to the best in the world. they'll do what ever it takes for you to leave satisfied and within your budget. i was first given a car to buy but instead of them giving me this car that had minor problems they put me in something over the top while keeping my budget in line. with a teamate like ed guthrie and cris, tj, cory, these guys are definately what we need during these trying times. thanks guys you are the best ever. much respect and love for theses guys, just awesome!

Brittany Soles

This was our first time purchasing an Infiniti. We ended up at Nalley because they were the only dealer that had the newly redesigned 2022 QX60. I had my heart set on that car and was overjoyed when they had the color and trim that I love! My husband, our 2 little boys, and I had a fun and relaxed experience at Nalley with everyone being very friendly, professional and helpful. Our salesman, Kelly Thompson, was awesome! He answered all of our questions, never pressured us, and laughed along with our silly family! We definitely recommend Nalley and Kelly when you’re vehicle shopping!

Mykal Kristopher

Mateo Henson displayed the highest level of professionalism today as my car was serviced. I was beyond pleased by his overall customer service and his eye for details! #GREATJOB

Venecia Clark

I walked into Infiniti without the expectations of purchasing a vehicle and Chris made every opportunity happen in order for me to drive my brand new 2022 QX50 off the lot within a few hours. Hes very attentive and listens to every question you have and he answers efficiently. He and the Nalley Infiniti team are exceptional. Highly recommend if you are looking into purchasing a vehicle.

Jamecia Ledgister

Ms. Cookie made my experience at Nalley INFINITI of Atlanta worth every moment of the visit! She was helpful, knowledgeable and a pure joy to work with!! I am looking to returning just to work with Ms. Cookie! What a gem!!!

Proactiff

From now on I spell Nalley of Atlanta P-a-u-l-i-n-e because she made my second experience within the Nalley auto group a pleasure. Pauline exceeded mine and my husband’s expectations from the moment she walked in to work, smiling and looked us in the eyes and said, “Good morning.” She eventually came back to greet us asking had we been helped (she assumed we were waiting customers from the service department). When she learned we had not been helped, nor greeted she happily asked us to join her in her corner office. From there the rest is history. Pauline was knowledgeable, friendly, not pushy and genuinely helpful. Not knowing how serious we were about scoring the vehicle of our choice, she exceeded our expectations. I am so glad our experience at Nalley of Marietta not even 24-hours before was a bust because determined we sought another Nalley and was so grateful we got to make our deal happen and with Pauline and the Nalley Atlanta finance team. If you’re ever in the market for a new car by all means take your talent and time to Pauline at Nalley of Atlanta. She will not disappoint. I am following up to share of my recent experiences with the service department at Nalley Infiniti of Atlanta and one service advisor in particular is Mateo Henao. Where he once was high on my list of advisors Mateo has proven that humans with all good intentions will still end up disappointing us. Mateo over promised and under delivered and even went so far as to respond sarcastically when I called him out on what he asked me to do that I did, yet he failed to do his part and even communicate the results of this with me in a timely manner. Did he follow up with any viable solutions? Absolutely not. At the end of the day I still appreciate effort and this may warrant me returning to the dealership nearest to my home and finding a service advisor that is willing to take the steps to ensure I and my needs are addressed. Mateo turned out to be a huge let down and I have the response to prove it.

Jason Peterson

Mateo was very polite and respectful as always. My fiancé and I sat down had a cup of coffee and a honeybun. Maybe 40 mins later my car was ready. The Wi-Fi was excellent by the way.

Yonica Butler

We’re delighted to have Mateo. Especially during the pandemic..He has provided us with great customer service, very professional and ensures 100% customer satisfaction.Mateo goes over and beyond to make sure you leave with a smile on your face.First time Infiniti owner and I feel like this company is like family. I will forever own a Infiniti thanks to you Mateo. He’s is Awesome!!!

Odis Dawkins

zach provided excellent service and advice while my q50s red was in the shop. as a bonus, his advice saved me money. i travel extra miles and pass another dealership because i trust zach's advice.

Bridget Pollard

Mateo was so great. He explained to me about my car and helped me save some money. Great place and would go here for all my needs.

Finley Hunter

Daniel Aynalem was kind and helpful. He explained what my car needed. I appreciated his professionalism. Everyone greeted me with a smile and asked if I needed anything. Wonderful customer service. Thank you!

Jason Kim

Pauline in the Doraville, GA location helped me out! She was very kind and patience! I recommend this location for your next car fore sure.

Menghong Has

Fred McClure is the best. He was nice to give me the car estimate over the phone, and we were able to conclude the sales without any problem.

Shanika P

I ended up buying my lease out and I can say by far the quickest experience I’ve had so far. Thanks you Myles and Jay for making my process seamless

Shantea Ryan

Had a wonderful experience with Mr. Kevin McKenzie! I highly recommend purchasing your new or pre-owned vehicle through him!

Connie Fletcher

Chris and Fred were both awesome to work with. They both answered alllll my questions. Helped me locate options for the vehicle model I was looking for. Also the whole staff was very helpful. We showed up late to our appt bc of traffic with 2 wild toddlers. They gave my boys tons of snacks to keep them busy while we handled the paperwork and allowed them to have the run of the place since it was at closing time. Jay stayed late also to help me get my paperwork signed and us out the door in the car of my dreams.

mary hall

Fred was pleasant and answered all my questions! I will recommend him and Nalley Infiniti to my family, friends and coworkers.

mike goodman

It was one of our best experience at the dealership Chis meet us at door and stayed with us till the purchase will pass his card on family and friends.

Tonya Pike

great communication..and service Oh how I wish Nalley Infiniti offered Cell Phone service, lawn care or any other service I need. Nally...where great technology doesn't prevent you from speaking with a human being

Scott Swaebe

Pauline Akahomen was a pleasure to work with. Thank you for making my second Nalley Infiniti Lease Purchase a seemless experience.

Crystal Summer

If anyone is in the market for a vehicle, please contact Myles Payne. He is very professional and thorough and is a HUGE asset to the Infiniti sales team!

Alphonso Craig

Thanks Miles and the whole Nalley Infiniti family for an incredible experience. Your customer service was A1! We really appreciate you all.

Meredith Stark

We worked with Myles at nalley and he was very friendly and knowledgeable. This was a great experience, I would highly recommend working with him.

Tori Spelling

I had to go back to Inifiniti to service my car, but I wasn't worried because Cookie and Malian were taking care of me again! They are the best!!

Robert Hughes

Great experience! Myles was very helpful and is working with us to find exactly what we’re looking for. Thankful we decided to come here!

Ebony Hill

cosby was very professional and pleasant. he answered all of my questions and was even very patient with my indecisiveness! exceptional service!

Jim

Kevin was great to deal with. Answered any questions I had about the car. Would do business with again!

Trajek Zoe

This dealership is fair & very reasonable Chris Waltson took care of me with my vehicle purchase and I am grateful with it!

Darlene Williams

Tony Brown my sales person was awesome. He was very knowledgeable and helpful. I thank him for all his assistance.

Kevin Alexander

very professional service took very good care of my vehicle they were able to service everything in a reasonable amount of time.

razodan2000

My experience at Nalley infinity has been wonderful and beyond my expectations. Employees are courteous and well mannered. They put themselves in the customers position and then proceed further with helpful advice. as of this date, I regret not buying a vehicle from them. From the service rep, Mr Daniel to the service Manager, Ms. Cookie, all these folks were phenomenal in providing the best service they can.

Jesse Astin

Andre Young & Amanda Burby put me in a used 2016 Kia Soul + at a great price. They went above and beyond in every way. The car was due for a recall and they took it to KIA and had it done for me. They even gave me a loaner car over the weekend while they made this happen for me. I got an affordable car payment and a great deal on an extended warranty. Would definitely recommend Nalley Infiniti to anyone looking for new or used vehicle. Friendly and accommodating - Great customer service.

Janiel Blank

I had great experience, probably the best car buying experience so far. Myles and Chris were very helpful, I told them what I could afford and they literally made it happen. Everyone at the dealership is very friendly with great customer service skills!

Allan Boxerman

Impressed is an understatement. I’ve worked in automotive for almost 12 years, purchasing numerous vehicles during that time. I had worked with some golden salespeople before. That was my thought until we met Chris Walston. Chris made this experience so seamless, pleasant, went more than above and beyond, that anyone else I’ve ever interacted with before seems like amateurs. The paperwork was signed and done in less than 15 minutes, no exaggeration. By far the easiest vehicle ever purchased, no push, and we got what we were looking for after months of searching. Thank you, Chris!

LaMarr Allen

I had an amazing sales person. Pauline was very knowledgeable and determined to get me taken care of and put into my new vehicle I drove off the lot with. She has been at Nissan for 11 years and it showed. I am very satisfied with my purchase. Markas was also great and explained all of my paperwork down to the tiniest detail. I would highly recommend!!!

Frank Shealy

My wife and I had a great buying experience with Ali at Nalley INFINITY of Atlanta. My wife had inquired about a QX50 she saw on their website. Ali responded quickly with the details we were wondering about. We traveled to the dealership from Alabama the next day. Ali was waiting for us with the vehicle ready for a test drive when we arrived. She is super friendly and knowledgeable. We would recommend her to anyone looking for a great deal! We left with our vehicle glad that we had done business with Ali and Nalley INFINITY of Atlanta.

Marie “Daughter of God” Cruz

I highly recommend this dealership and ask for Ms.Pauline she will Guide you to the right vehicle whither is for your family or smaller car but she will help get to the right one you need …

Janelle M

I had such a wonderful buying experience here. From the moment Pauline Akahomen reached out and texted me about my car inquiry, she bent over backwards to make sure that I had everything I needed to make an informed buying decision. She was so sweet, friendly, knowledgeable and honest. There was no pressure; she was open and honest about all my options. Ultimately, everything she did helped me to drive away with the exact car I wanted, for the price I wanted. Everyone I met with here was wonderful. Also, the finance manager I worked with, Markas Lee, did everything he could to make sure we had the best options/protection for our car at the best price. If you’re going to buy a car, make sure you buy it here - you’ll be happy that you did.

christopher villanuevas

Amazing experience as always with my service advisor mateo henao he always helps me out and gets everything done in a timely manner ! And also a huge thank you Ms.Cookie for making it all happen and getting and I must say I love me some ms.cookie and if ms.cookie leaves I’m not ever coming back same goes for mateo !

Kaytlin Savage

I wanted to share my amazing experience of Nalley Infiniti of Atlanta. I have worked for dealsherships, bought cars, heard others tell their stories of their car buying experience and I can honestly say nothing holds a candle to the team at Nalley Infiniti! I worked mostly with David and Andre, and of course with Miesha in finance. What a great team you guys have. They were helpful, honest, and well got me in to my new QX60. I enjoyed the experience so much I not only bought one but I traded the base model a couple months later for the loaded model. There are other dealerships that were closer to me, but I couldn't be happier with taking the extra time to go see them, in fact I will go out of my way to take my car there for service over the years of owning it. I recommend to anyone interested in actually enjoying the car buying experience to come to this dealership, you will not be disappointed in the amazing customer service this team provided, and, well let's just say if you don't leave happy it's not the dealership! Thank you again guys, I love love love my new car and happy to be apart of the Infniti family!

F M

Pauline got me a great deal on my x50! She was super great and friendly to work with. Definitely a triple plus if you’re a single lady like myself searching for a nice ride. Thank you for a wonderful experience. Markus, the finance manager even got me a lower interest rate!!. They are the bomb.com 😊 …

James Rogers

Excellent customer service from Mr. Mateo Henson…he was very professional and caring. James Rogers

Kim Hardy

I have always had a good experience with Nalley. The service associates are always polite and courteous. They also take their time explaining the services and any issues. During my recent visit, there was an issue which they attend to quickly.

Dylon Smith

Mr. Chris Waldron was amazing, also he was very professional and willing to do what it took to accommodate the costumer.

Jacque W

MY REVIEW FOR NALLEY INFINITI I traveled from Athens to Nalley Infiniti for a scheduled appointment to test drive a BMW X3. I was greeted by Chris Walston. His warm personal style immediately calmed my nerves. His approach was relaxed and no pressure. The test drive was smooth, he offered information about the vehicle, and answered my questions. Chris was professional and courteous. During the purchase process he didn’t leave me hanging around, unsure of what was going on. He was in constant communication with me. While he conducted the business required to buy a car he continued to assure me everything would be alright. Thank you Chris! You're a true sales “Ninja”. In finance, Jay, “Mr. Magic” was courteous, professional and explained everything in great detail. You’re a great communicator. Thank you Jay!! From start to finish my experience was excellent and positive. Thank you both for staying late and going above and beyond to ensure the purchase was successful. In these days of poor service and poor social skills, it’s great to know that this dealership is dedicated to superior customer service. I LOVE MY CAR!!!

Peter T Albert

What can I say...I have been coming here to nalley infiniti for the last two years and I am a customer for life. I really appreciate the attention to detail, the consideration and the thoroughness that I experience with every visit i've had and most especially the great assistance and guidance I always receive from Mateo Henson, my awesome service advisor. I must also comment and say what a great sales experience I had in buying my new car from Pauline and Ed and the finance manager Cory, as they made the entire experience smooth and super easy.

Stephanie Hein

I had a great car buying experience with Nalley Infiniti of Atlanta. Our salesperson Kevin McKenzie got us the right car at the right price. Our drive out experience with a big red bow on the car was so special. Service after the sale has been outstanding. Kevin has been very effective in getting our needs taken care of post sale. Thank you Kevin. Thank you Nalley Infiniti of Atlanta.

Rick Flack

Great experience from start to finish. Inquired on the website at 9am. Sales guy (Chris Walston) replied within the hour. Had an appointment at the dealership to test drive at 11am the same car I inquired about on the web. Chris met me promptly at 11am and was awesome at explaining and demoing every feature of the vehicle, answered all of my questions, introduced me to the sales manager (who was also a great guy). We negotiated the deal (including a trade-in) and I settled with no pressure for add-ons, warranties, etc. (yet I did opt for a few) with the finance manager (Markas Lee - another awesome guy), and drove out of there in my new car by 3pm. 6 hours soup to nuts. Have had the dealer and Chris reach out to me twice over the first few days in the new car to ensure all was well and offered to answer any other questions I might have. Highly recommend using Nalley for your next purchasing experience.

Corina D

Nice clean place and the workers are friendly. They are only friendly to make money though. Firstly, my salesman tried to sell me a warranty (resistall) for over $1200 and I told him I did not want it, only for it to be dropped down in price ($800) and he still added it onto my contract. Then, service and inspection was being done to my car for over a week, only for it to still have problems. They sold me a car with a bad AC compressor and bad wind shield wiper motor as well as a daylight headlight being out. I asked if they could fix the headlight and my salesman said to bring it in next week and they would fix it for free. I had a bad feeling so I asked another worker if it could be fixed for free next week and he stated that once I leave the car lot with the keys, it would be considered mine and I’d have to pay for it. Once I brought it up to my salesman about why he added the $800 resistall warranty onto my contract when I did not want it he stuttered and left the room for over an hour, his coworkers were even looking for him. The manager did not even give me a copy of my resistall warranty either and my salesman tried to tell me it was basically free since I did not have a copy and I had to show him the receipt of the $800 that I paid for it. Do they even know their own schemes? Kinda shady place, make sure you go with someone who knows what they are doing and read the papers very carefully. I tried to call resistall to ask about what my warranty entails and they hung up on me. I would add names, but the damage is already done. Just take your time, ask questions (to more than one person in case you’re being lied to), and read carefully because they will rush you into signing every paper before you have a chance to read it. Stay away from that resistall too. There are cheaper alternatives that work just as well

Gila Wasserman

Mr. Chris is an outstanding individual who will go the extra mile for your satisfaction! Will not find a more accommodating salesman in greater Atlanta! Thanks so much Chris! 🙌🏼🙌🏼 …

Ms Chic

I am an extremely happy customer!! I have been in the market for a good used vehicle for my daughter. I met with Cory Russell, the General Sales Manager to share what I was looking for. He was extremely helpful and reassured me that they could help me. He connected me with an available Sales Consultant, Chris Walston. I have never been to a dealership where they provided such great customer service... especially since I was only looking for a "used vehicle"! The whole team was AMAZING! I was treated as if I were buying the most expensive new vehicle on the lot! I'm happy to say, the team exceeded every expectation I had on service and even found me a car that exceeded my expectations. Jay and Marcus in the Finance department were a joy to work with as well. I couldn't ask for a better team to work with. I would recommend this dealership hands down for their Service Excellence. I'm glad that I ended my search at Nalley Infiniti of Atlanta.

Sanjay Playlist

It was a Nice and Great experience, I would recommend Nalley Infiniti Atlanta for service, Malian Bah service advisor and Bobby Tech engineer were really sweet and helpful. Keep it up. Thanks Sanjay

Rose

I drove all the way from Nashville TN. Pauline and J Vaughn are the type of employees you want. I had never met Pauline. She made me and my family feel like family. My kids thought she was an aunt. I work for a Fortune 500 company and know how a business can be successful and survive. Employees like Pauline and JVaguhn will make it a pleasure to do business with. By the way. I have always driven a Lexus and this is my first infinty.

Veronica Holmes

Today I came in not sure if I was going to leave with anything but Ms.Pauline put in work to make sure I left with what I desired! I loved everything about the experience. She made what I thought would have been a scary experience so EFFORTLESS thank you!

P0ppa-Dee

We really appreciate our sales person Ed G. He was Knowledgeable, very friendly, personable and comfortable to talk to. There was no preassure!! The sales manager Cory R. negotiated fairly with us and made our buying experience pleasant. Markas L. The finance manager was kind, efficient and very informative. The Marshall family

Jordan George

Chris Walston was An amazing help! The entire process was smooth and seamless! Great experience

Romar Harrison

Pauline has helped me, my mom and my sister find absolutely amazing cars! She is the best sales person anyone could ask for! She knows her stuff and will do everything she can to help you find the right car. Ask for her, she is the BEST!!!

Roxanne Young

My salesman Ed Guthrie did an amazing job for me from start to finish. He worked hard to find the right vehicle for me.I highly recommend him as your salesman!

Brittany Loadholt

i've been having a hard time finding a car within my budget that i liked. a lot of different dealerships weren't helpful but kelly went out his way and made me feel like my needs mattered. he was very patient with me because i was being indecisive. markas helped on the financial end as well i didn't want to go over my budget but still wanted a car that i loved. i definitely left satisfied & have been recommending my friends & family. definitely 10/10 experience overall.

Tommy Berry

Everybody there was wonderful. From settling my nerves to getting me into my car. Chris was wonderful. Thanks so much to you all

Rafael Ponce de Leon

The staff at Nalley Dealership provided a A1 customer service from beginning to end. They worked with me on getting to the monthly payment I budgeted and ended up having a great car with amazing features. I was also impressed that they did not push me at any stage of the purchase and everyone were so helpful. I spent several hours there but the staff made my stay comfortable. I cannot complain but feel grateful for the time and assistance. They definitely won a long-term customer. Rafael P.

Leah Brewer

daniel took wonderful care of my car and got me a lyft ride home. the retailers did a beautiful job on my car too. i bought the bogo free oil change again! i think that's a great offer and you recognize healthcare workers like myself. the 15% discount is greatly appreciated.

José Alvarado

Chris walston was great walked me through everything and made sure my car was in 10/10 condition before it was given to me

William Eakin

malian bah is a superstar. he does great by me every time.

bruce ewin hill

it was a good experience my service agent was attentive and professional. the staff was really nice to me and for what i could to all of the customers

Ted Miltiades

Great service as always! Mateo Henson went above and beyond in taking care of my automobile and I will be back thank you!

Joe Strobhert

everyone was very friendly and courteous. malian kept me informed throughout as to status and the final price was very reasonable and honest.

Erica B

I had a great experience working with Myles. He listened to my wants in a vehicle, he was very professional and relatable. Working with Markas was great also. I did not feel like he was trying to over-sell or take advantage. I made a purchase from this dealership and walked away feeling good about it. I would definitely be happy to work with either of these gentlemen in the future.

Angela Graham

From the moment I spoke to Pauline over the phone, I knew I was in good hands. She is responsive, personable and professional. Chris, Cory and Markas were phenomenal to work with. Chris - stuck with me through the entire process to make sure the purchasing process went smoothly. Cory -- got me the best price for my trade-in Markas -- made sure I got the right interest and the monthly payment that suited my needs Pauline -- made sure to follow up with me and to make sure I didn't have any issues. We had one minor issue and she fixed it right away. Nalley Infiniti of Atlanta, you have the BEST team ever! I am so happy with my purchase. Thank you guys again!

Shahadah Guy

Wow this place was a godsend from the staff, to service to the experience. Pauline is simply amazing her service is impeccable and her knowledge, professionalism and personality is contagious. Process was seamless. I’m truly thankful for her! Go to her to buy a car! Thanks Pauline ❤️

Britt Mink

Ed was my initial point of contact. Once I arrived, there was another customer with him, but he took the time to greet me at the front. He introduced me to and arranged for Chris to assist me. Chris was extremely knowledgeable about the Q50 and made the entire process smooth and easy. Ed checked on me during my time there to ensure my needs were being met. Both have excellent customer service skills and were a pleasure to work with.

Marvin Stancil

I have a wonderful experience every time I come into the service department. the service technicians are very knowledgeable, courteous and professional.Five Star service every time I’m here.

Arlen McCray-Nibbs

My experience with Nally Infiniti has always been a great one working with Kendrick. This time around, however, I had the chance to work with Curtis who immediately got me situated as soon as I stepped out of my vehicle. Despite what seemed to be a long line, Curtis asked if he could take care of me since Kendrick was still occupied. I went in for regular service work, knowing that i needed new tires as well but wanting to wait. After maybe an hour I received the assessment of my car & saw that there was actually more that needed to be taken care of right away. Curtis was a huge blessing to my mom & I, giving us both a breakdown of what was happening with my vehicle. We went ahead & got everything that needed to be done to my car, which I was completely aware would take longer than I originally expected. I hung around for about about a total of 5hrs or so, which was no problem to me since I always bring a book to read & enjoy hanging at the facility. Curtis & Kendrick kept me updated on the status of my car throughout the duration, while also checking in on me to see if i was alright. My car came back in tip top shape which is gratefully appreciated. Now I can in safely while on the road. As always, working with the Nalley dealership, has been nothing but the best experience. Everyone in my family drives Infiniti, because of their great products that they have on the road. The best part however is the customer service that they provide. Curtis it was a pleasure meeting you, my guy! Hopefully we get to work together again in the future!

Rafael Ponce de Leon (rafo1204)

My experience was great, and I cannot be thankful enough for Chris Walston and the finance team at Nalley Infiniti. They helped me with my former lease and gave me the best financial options to upgrade to my new QX50! I love the new car, having better space and the warranty! I was an Acura lover for almost 10 years but they got me on this one and love my new infiniti!

Robin Bryant

My experience was a pleasant. Mr. Chris was very knowledgeable, helpful and went out the way to ensure to match my wants. Soo thankful for the flexibility. I will be back to purchase another vehicle and look forward to work with the guys in the office again. They ALL was very kind, intelligent, patient, they worked diligently and effectively to close the sale of my desire.

Queen Diane-Elener

Today I had the pleasure of getting my vehicle serviced by Daniel Aynalem at Nalley Infiniti. It was the best yet of my oil changes and his customer service was above and beyond. He was pleasurable, communicable and possessed a sense of humor. Thank you Daniel for EVERYTHING. HOPE TO GET YOU NEXT TIME.🥰 …

Kim Nicholson

Great from start to finish. Myles Payne was excellent to work with and tolerated an over tired toddler very well. If he didn’t know an answer about the vehicle (we purchased a GMC) he would tell us rather then making something up.

Jael Guardado

I had very good and nice experience with my sales person Ali she got me with a 2016 Dodge Dart. She had a answer to every question and was well knowledgeable about the car. I will definitely come back and hopefully buy another car in the future.

Kenrick Thomas

Pauline was great with the customer service she is outstanding ….😍😍😍 …

Nicole Spriggs-Maxie

The sales rep., Chris did an exceptional job at customer service and thoroughly answered all my questions with ease. Ty w/ finance was just as customer focused and knowledgeable. I felt comfortable with my purchase and not like they were overselling me. Overall, my experience was bar none. I’d definitely purchase from Nally Infiniti again and plan to refer friends & family.

Erionit Hashani

Had talked and done a test drive with Myles today, he was a great man and has great customer service

Mandy Cook

The best customer service! I could not ask for a better experience buying a car.

Tameka C

Most amazing and fun experience EVER!!! I've always heard that purchasing a vehicle was a long and tiresome process with all of the paperwork and not to mention with a busy 8 - year old boy with me. However, please believe me when I tell you..... Mr. Jason Woods!!!!!! Made the purchase of my brand new 2017 Q70 the BEST EXPERIENCE EVER!!! He made my experience stress free, fully of laughter by entertaining my 8-year old busy nephew who was with me and all while taking care of business!!!! Now how all this started was that I was initially visiting Nalley Infiniti of Atlanta to get an oil change for my 2015 Q50, which was a lease. So, while waiting, I walked the showroom as I always would and spoke to the nice familiar faces... when Lord and BEHOLD.... Jason Woods appeared with his wonderful friendly personality!! Through conversation and plenty of laughter with Jason Woods, I expressed my need and want to get out of my lease, but I didn't think it was possible.... When I tell you...... Jason Woods!!!!! Do you hear me.... Jason Woods made a miracle happened!!! Before I knew it... Jason returned to me after working magic with the powers that be and said.... "Look, this is what I came up with... Not only did Jason Woods get me out of my lease.... he was able to assist with getting my payment to where I was still comfortable and He surprised me by finding the car in my favorite color (Hermosa Blue). The only catch was that I had to wait a few days for my car to be delivered. I must say.... IT WAS WELL WORTH THE WAIT!!!! My brand new 2017 Q70 is definitely a beauty!!!! I HIGHLY RECOMMEND JASON WOODS and hope that he's still around when it's time for me to purchase my next Infiniti!!! I'm a dedicated and proud owner of my 4th Infiniti!!!

Christie Pittman

It was quick and easy and no high pressure sales. Corey, Ed and Ali were all wonderful to work with. Highly recommend this dealership and their wonderful staff! Love my new 2022 QX55

Christian Amador

I’ve had my car serviced 2x since moving to Atlanta and have had a 5 star experience each time with 2 different service advisors. There is plenty of seating for you to work or lounge while waiting. Sophisticated system that tracks your car’s progress during your visit with messaging to notify you when the job is done. Ontop of this, Advisor also calls you. Needless to say, grade A+ service!

Ronald Evans

I received excellent service during my most recent visit to Nalley Infiniti of Atlanta. Myles Payne provided great quality customer service, he was professional and knowledgeable ensuring that my experience was pleasant and handled with the upmost professional quality standards. Thank you, Nalley Infiniti of Atlanta

Bertram King

The sales team was great and my sales lady Pauline was excellent!!!! She went the extra mile and I would send anyone to her. Thank you and I am enjoying my suv

Tina Prudenti

What an incredible car buying experience! I truly hate buying cars but this dealership made the process so pleasant and enjoyable. I can't say enough about Stasha & Edgar. They did not pressure us at all and truly cared about our wants and needs. I drove 4 hours to work with there team and it was well worth the trip. Thank you again to the Nalley Infiniti Team!

Margot Paez

This review is for Ed Guthrie. Ed has been the best salesperson any customer can ask for. He helped me get a great lease on my car, then helped me purchase it when the term was up. The experience was flawless. Anytime I had a question or needed help with my car, Ed was there for me. Ed has a wonderful past life as a football player and I love his willingness to share his story with us. Thank you for all your help! Can’t wait until I am ready for an upgrade. :). Sincerely, Veronica Paez.

brian mcgraw Jr

Every time I come in mateo takes care of me with anything I need, he also explain everything to me in detail and go’s above and beyond for me great customer service He’s the best!!!!

Shakira Butler

I really appreciate my sales person Ali, she treated me like family and made my car buying experience top tier! She was kind, efficient & informative the entire process. Ask for Ali :)

Tyler Livingood

Went to see a Tesla listed online and Jennifer Townsend was our sales consultant and she was fantastic. She was very helpful and friendly. She was not pushy either which we appreciated. The car was as advertised and they were willing to negotiate on their list price. Jennifer was the reason we pulled the trigger on our purchase that day.

russell Stricker

The entire experience at Nalley was the best I’ve had purchasing a car. Previous experiences have been the typical car buying excruciating and exhausting experience. Not at Nalley. Jennifer was very professional and friendly and made the process enjoyable. Corey, the general sales manager, helped facilitate the process with his customer orientation. We got a great deal in a great car. We will be repeat customers. I highly recommend Corey and Jennifer to my friends and family.

Karen Tidd

My car was totaled and needed to replace it quickly. After looking at a lot of cars that did not meet what I needed, I found a beautiful used Explorer here. Ed Guthrie helped me every step of the way. It was like we knew each other forever and he made the whole experience wonderful. The last time I purchased a car was almost ten years ago and Ed kept me at ease. Marcas in Finance was wonderful as well. He worked with me all the way and we were able to work the numbers to keep the vehicle in the price range I could afford. Although this dealership is over 50 miles away from my home, I will keep them in my pocket for when I make another vehicle purchase. Thank you so much Ed for making this a wonderful experience! I will be contacting you again!

Kelvin Woods

Service is just what I need to keep my system going. Thank you to the commercial staff and drivers and all other associates that play a part in making my everyday experience a smooth transition. You guys are my first choice for infiniti parts. You have been for more than 12 years and will continue to be!!! Thank you for everything!!!

Sheila Love

Chris Walston took good care of me when I visited Nalley Infiniti. He was patient, attentive, and very knowledgeable about his products. I would not hesitate to recommend this place to anyone.Chris Waltham and Nalley are an unbeatable combination!

Tracy Stroud

The service and hospitality I received was great. I had a smooth and seemless experience. My service advisor Mateo Henao was very helpful and took the time to explain what was being done to my car. I would recommened Nalley INFINITI to everyone I knnow.

Scott Wile

I recently took a day to search for a new or used car. I’ve heard good things about Nalley Infiniti so I stopped by. I was greeted by Chris Walston when I arrived and he took the time to ask me exactly what I was looking for and made the experience so easy and enjoyable. I’ve told many of my friends to stop by and ask for Chris if that want a great experience as well.

Denzel Russell

Thank you nally infinity and Jessica she really made this easy for me!

Anthony Kitchens

My experience at the dealership was very pleasant. The salesman Miles Payne and the finance manager were very helpful and friendly. The overall process wasn't stressful at all. We enjoyed the overall experience and we’ll look forward to Infiniti to our next car needs.

Jean Dutherville

It was an awesome experience, very straight forward, everything explained right up front, great service.

Thomas Kameika

This was by far the best experience I’ve ever had at a car dealer. My salesman, Chris Walston, was so helpful that I felt almost as though he was going too far out of his way with his time that it couldn’t possibly be to his benefit. Everything was smooth and relaxed and time was genuinely taken to find the right vehicle for me and my needs. Markas in the finance department also went far out of his way with time and effort to get my monthly payments down even lower by arranging my loan so as to fit my budget. Cory, the manager, was great, too—no pressure and relaxed. Highly recommended 👌🏻 👌🏻 👌🏻 Thank you, guys.

Virgil Griffin

Mrs. Cookie and Mateo Are The Are The Greatest.....I Know I Appreciate The Both Of There Service Along With All The Techs....Luke And The Crew....

JParker Griffin Jr PhD LPC

Myles Payne was an outstanding sales consultant when I needed to purchase a vehicle for my daughter to get back and forth to work. He made no assumptions about what I could or could not afford. He and his coworkers went out of their way to accommodate my desire to tie the sale to my business. I recommend Myles and the dealership highly.

Reginald Nolen

Pauline was great, helped me and my mom get a car!

Martin Maslia

Working with Chris was a great experience... not your typical dealership back and forth.....

Dejuana Tonic

I can’t thank Infiniti of Atlanta enough! I was badly in need of finding a car after a tragic accident which resulted in a total loss. I really wasn’t in the car shopping spirit. After working with Chris Walston as my sales consultant and the General Sales Manager Cory Russell, my opinion about shopping for a car at the time, totally turned around. They were professional, courteous, and very caring of my situation. They really worked hard and went above and beyond in finding a car that was perfect for me and my family’s needs. If you are in the market for a car, and are looking for a dealership that truly cares about satisfying the customer and making sure to put the customer first, Infiniti of Atlanta is it! Thank God, and thank Chris Walston and Cory Russell along with his incredible finance team for putting such an incredible deal together! I will definitely buy my next car here!

BIG ACID

i had such a wonderful experience buying my new car. i was looking for very specific features and my dealer, Amir Hood, was very solution oriented and looked through each option until we found options that worked for me. he displayed so much patience during the deciding process. everyone that assisted me was very kind and would certainly visit this dealership again for my next vehicle.

G M

I would recommend this dealership to all with no reservations. Pauline was excellent, informative, patient, efficient and professional. Every question was answered and explained patiently and there were a lot of questions. There was no pressure, just a pleasant relaxing atmosphere allowing you to make an informed decisions. To those who need any information about Infinitis please see Pauline.

Mikalyn Brown

I use to take my car to get serviced at another Infiniti dealership, but this one was closer to my job, so I dropped my car off here to be serviced for some transmission related issues. Mateo, in the service department was awesome. He kept me updated throughout the entire process. This is the only Infiniti dealership in metro atlanta, that I will be bringing my car to for now on.

Marc Cousins

I had a fantastic experience with Sales Consultant Chris Walston. He was attentive to my needs, professional and had a awesome demeanor. I've had several dealership experiences in the past 10 years and this was by far the best experience I've had. I purchased a vehicle the day I went into the dealership and I am very happy with my choice and the deal. I would recommend Chris Walston and Nalley Infiniti of Atlanta to anyone looking for a vehicle.

Amy Watkiss

Charles Brown contacted me after seeing my listing for my 2016 Q50 and requested to purchase it. I never considered selling my car to a dealership. And I was even skeptical. Charles eased my concerns. He gave me a very fair offer for my car. My husband and I drove up to Nalley and the process was easy and seamless. Charles was very nice, professional, easy to work with, and had me out of there in no time. They even washed my car and filled it up with gas before I drove it home. I would not hesitate to ever do busy with them in the future. Thanks for the great service!

Louise Grant

I have major anxiety going to dealerships because I feel like I get overcharged and I never understand the many issues they seem to always diagnose. Yesterday was the first time (ever) I really felt like I got honest help. Mateo checked me in, gave me an honest ETR, provided the issues, checked in on me, and went above and beyond with the service. He was so kind - and mostly, honest. Thank you so much! I will be back - and will request Mateo :)

Kathy-Lynn Smith

Was looking for a car without the haggle and frustrations of waiting at a car dealership for hours. Fred and the team at Nalley Infiniti took all of that away and made a customer for life.

A NewReflection

I assume that 5 is the highest rating out of 1-5. Therefore, I rate my experience with a 5. I had a very pleasant experience. The wait was not long and the service representative kept me informed. Thank you so much Malian for great customer service.

Derek M.

Last weekend I stopped by the Nalley dealership to look at a Q60 I was interested in, but had no definite intent to buy. I met with Chris Walston and several hours later I traded in my old car and drove away very happy in my Q60. Chris was very patient and thorough with me. He made sure I had all of the information I needed and answered all of my questions. If he didn't have an answer he made sure to get it for me. After the purchase Chris made sure I was happy not only with the car but the whole process.

Melissa Harper

I saw a car I liked. I starting searching the internet and stumbled upon Nalley Infiniti of Atlanta. From the very beginning I came to realize I was going to purchase my car from Nalley Infiniti of Atlanta. My Sales Consultant Chris Walston was very informative and attentive. He was readily available to answer any questions. I love my vehicle and Nalley Infiniti of Atlanta is the best place to purchase your next vehicle. Thanks Chris and team for making this process effortless!!

George T Yost

Took my car in for first scheduled service and in 90 minutes I was on my way. Even with the maintenance plan I purchased they did my service complimentary and cleaned the car and vacuumed. The service was great.

Michael Barnes

Chris Walston was great in assisting us to pick out a car 🚗 they had various cars for us to chose from and we found the SVU that we wanted. Thanks again to Chris and the team at Infiniti for an awesome experience. …

Kevin stubbs12

Myles gave me top notch service, I would recommend him getting a promotion.

Ngozi Okafor

Mr. Chris Walston was an excellent help to me today. Being a first time car buyer he really helped me to narrow down into an affordable, stylish, reliable vehicle. He was very patient and understanding. Thank you so much for being such an awesome individual Chris!

Annysa LaMantia

Dynamite service. Very thorough and kind personnel. No pressure, very informative, swift follow through - got me in my new car in less than 2 days. I recommend Chris Walston in sales and Cory in sales management was stellar as well.

Hayley Rich

The whole Nalley team was very welcoming and kind, and they made the entire experience a good one! Chris Walston was such a great consultant and I would recommend anyone go to him! 10/10

Chuck Reynolds

cosby was very helpful and very professional!! he was customer friendly and took care of all my concerns in a timely manner. I was very pleased with the service he rendered!! I have been with Nally for a long time and I must say without any reservations, Service Tech Cosby, is an outstanding Nally Employee. You need more like him!!

Lyndsay Wrensen

I had a wonderful experience here. Pauline, my sales associate, was wonderful. Great customer service. Jay was amazing to work with as well. I highly recommend purchasing a vehicle at Nalley Infiniti.

Tiffany Davis

I have always been pleased with the service I received at Nalley. However, Stasha and De’Marcos professionalism and enthusiasm is unmatched! This type of professionalism and commitment to the highest level of customer’s satisfaction must always be acknowledged. They both made me feel important, they listened to my concerns; and delivered! I never felt like I was just another sale. I was in and out in 2 hours! That’s unheard of in the car industry.

Juivon Jackson

Great service from advisor Mateo. Broke down all the pricing details and descriptions of each services.

Shel D

Enjoyed my experience. Especially the loaners

Christine Thompson

I went in for just a test drive but Steven Smith and Jay Vaughn are the best. I had a great experience purchasing my vehicle today. It wasn’t hectic, nor long/drawn out experience and they both offered great customer service. Thoroughly explained every detail and answered all my questions. I truly thought this was going to be a stressful experience but the service was Better than I’ve had in a long time!!! I highly recommend this dealership but also these two individuals. Thanx a million!!

Megan Isom

We had a great experience at Infiniti of Atlanta. Jennifer Townsend was wonderful to work with. She took the time to find us a car within our budget and mileage. We are so happy with our purchase and the entire car buying experience we had with Jennifer and the rest of the team. We went to five other dealerships, but this was by far our best experience. Extra points for having to deal with my husband.

Kimberly Bertrand

I had the best sales experience at Nalley Infiniti of Atlanta! The staff was friendly, the facility was beautiful & spacious, & they did a fantastic job of making me comfortable buying during a pandemic. Charles went the extra mile in finding the perfect car for me at the price point I wanted to be at. The GM, Andre, was transparent in working out my deal & making sure I was making an informed decision. The process was smooth & expeditious. I highly recommend this dealership (& they offer free at home delivery for those that don't want to come into the dealership!).

Travis Graham

Grea cars! Great service!😀I arrived on time. Was immediately assisted. Oil changed, tire rotation, wheel alignment, brake checked, rear windshield wiper installed, all in 1 hour 30 mins. Impressive. Felt good driving to work early. …

jonathan jackson

I had a tire issue. Brought it in without an appointment. The service department was friendly, quick, knowledgeable and professional. They did a full inspection of the vehicle to ensure no other issues occurred. The tire was replaced and I was able to still have the rest of my day. The wait areas and restroom were clean and attended to regularly.

R Jeffrey

Te dealership as always was clean and inviting. i was greeted promptly by mateo. he assured me that my vehicle was in good hands. afterwards, he spoke to me about the additional work that was needed. he told that since we are going in a trip soon, he wanted to ensure the vehicle was running top notch. The work was completed like he said before noon. if i had to rate him, i would give him 2000 out of 2000. Mateo even took the vehicle back to vaccum it after noticing it was not clean. Excellent service, and even greater service advisor, Mateo Henao.

Lynne Renaldo

I stopped by Nalley Infinity Atlanta to "only" look at a vehicle to replace my 2017 QX50 with high mileage. I met a wonderful sales associate, Chris Walston. I was very specific about the color that I wanted and features for my next vehicle. Unfortunately, Chris did not have a vehicle in inventory that met my criteria. The next morning I notified Chris that I had expanded my search and was now open to a color other than black. Chris called me immediately and sent me a video of a graphite QX50 and told me that I needed to get to the showroom asap. It had every feature that I wanted and could have imagined that I wanted. I purchased the vehicle and drove it home that day! As a single woman and not savvy when it comes to purchasing a vehicle, I learned from past mistakes of not asking the correct questions and taking my time to inspect the vehicle and do my research. Chris was so awesome in explaining every step of the process and, most importantly, I trusted him and relied on his guidance. Markas Lee, Finance Manager, was also awesome and put together an incredible deal. I highly recommend that you contact Chris Walston if you are in the market for an Infiniti. I will send him everyone that I know that is car shopping. Keep up the great work, Chris!

Queen Ki

Cosby is an excellent service employee. He kept me informed on my vehicle status as well as maintaining great customer service.

Rodney Shaw

Our Salesperson, Charles Brown did an outstanding job. He earned our business. He wouldn't give up when discussing my vehicle. At one point I told him I was going to buy another vehicle and he wouldn't give up and kept telling me the advantages of his vehicle over the one that I was looking at. He was correct. He had the vehicle that I really wanted. When we got to dealership, Charles had my vehicle cleaned and ready for a test drive. It was parked out front and Charles made sure it was spotless. He even went as far as washing it again himself to get to the level of cleanliness that he desired. Charles is a great salesperson and would recommend him to anyone interested in purchasing a vehicle from Nalley. Charles also worked with me after the sale to ensure that I received by tags with no problems. Charles Brown and Andre Young, General Mgr, are first class. Go to Nalley. You will be impressed....and satisfied.

TM Gullatte

My husband and I had an amazing experience at this location. Myles was knowledgeable and extremely helpful. He made this such a pleasant experience that I plan on returning to inquire about an Infiniti for my parents. Thank You Myles!

Zhantel hicks

I had the best experience ever! I’ve been working with this location for years and Stasha gave me her undivided attention and made sure all my needs and expectations were met she did everything in her power to give me good deals and options that accommodated my financial stand point, to make sure I was fully satisfied, along side was Amir who was so hands on full of energy and very knowledgeable of every vehicle I was interested in he made me feel comfortable and positive about the vehicle I was going to choose I seriously love this location and I am still on cloud 9 about my brand new QX55 they got me In… they also presented it with a big red bow.. love love love love Stasha, and Amir so much there a great duo and worked so hard for me I left feeling comfortable and confident 😍

Linda Latson

Everyone was very friendly and courteous. Excellent customer service. The general manager came to us at least 3 times to make sure we were happy and being treated right. The financial director Jay Vaughn answer all of my questions and was also nice. Most importantly our sales consultant Javed Noori was the nicest,courteous sales person I’ve ever met.. Thanks Javed😀

Terri Hovey

We had some pretty terrible experiences used car shopping these past two weeks but this was NOT one of them. Stephen Smith spoke with me about a QX56 they had on their lot and even followed up with me during the week. Even though we did not end up purchasing from him I appreciated the way he actually seemed to want our business and was helpful in a not pushy way. I will definitely give him a call first the next time we are looking.

Arin Burke

Miles Payne and the Nalley Infiniti team are extremely professional and tactful people and I thoroughly enjoyed my experience during the process of purchasing a preowned vehicle from the dealership. They gave me top value for my trade in and made the entire process painless. Will absolutely recommend them to friends and will visit them again! Thank you, Miles!

Jeffrey St Aime

Let me just say this, I have NEVER experienced such EXCELLENT customer service. Cookie (yes that's her name) in the service desk is breathtaking. I don't have the words to express how much she went above and beyond to make MY SON"S day - I am committed to this place because of customer service like hers. Thank you Cookie for your exceptional customer service!!!

Katasha Hicks (fabfitqueenkat)

Pauline Akahomen is definitely the representative to ask for! She is professional, friendly, helpful AND has a great sense of humor😁 I just purchased a 2021 Infiniti Q50 Luxe with her help and she made the process seamless! I also got a great deal. Go see Pauline soon! …

Yolanda ROBINSON

wasn't much to say this my second time coming but it was good experience customer service was good

Alex hernandez

Great service with Mateo Got the car oil change and washed excellent work !

Xcel Arnold

I came in at 12pm or so and was waiting on Daniel in which I had an appointment with however, he was not speedy about servicing me. Daenzel Samuel, service advisor took over and was friendly, speedy and resolution oriented. I decided that I may just want to purchase and sell them my car, being agitated about the diagnostic timing process. I went over to the sales side and was greeted by sales manager Stasha Robinson, she really supportive and lively. A seemingly frustrated day became a game changer, I was pleased to have the interaction and the information she shared about the selling and buying process was null of pressure and engendered the feeling that this dealership will be my dealership. I told Ms. Robinson, that she lowered my anxiety 😥 of coming to the dealership with a pleasant attitude, informative conversation, and the willing to go above and beyond to ensure that my entire visit was to perfection. I will be back soon. Thanks to Ms.Robinson and the willingness to serve from Mr. Samuel.

Jeriame Zenzayer

I have to say, one of the best dealerships I’ve been to! I am a well informed consumer, so when I go get a car- I try to be prepared the best I can and get the most information on the vehicle in question prior to arriving. With that said, I went to pickup a hybrid Q50 and I had overlooked a huge issue for me- mostly due to test driving it with a mask on. After finalizing the deal and left for home, I noticed the nasty smell of cigarette smoke. After I got home, I tried leaving baking soda in cups inside the vehicle, but didn’t make a difference. I complained to the dealership and they were ready to make things right- and when I arrived, they took back the vehicle at only a few hundred minus what I paid! On top of that, Andre gave me an excellent deal on a newer and better model- I am extremely satisfied and didn’t feel that I had to settle. He gave me time alone in the new vehicle prior to signing for it. A+ for customer service! The only reason I cannot give five stars is the time it takes to get things done- But I guess it is more of a indictment against all conventional dealerships and not this one in particular.

Ray Hinton

Although Saturday's are usually busy, Denzel did a great job keeping me up to date with the status of my car. Without even asking, I saw him run to get my car out of the bay to be washed so I could be on my way. I was extremely impressed with his level of customer service.

Benjill Cubas

My wife and I came by the store to look for a used car to eventually be my teenager's. Andre greeted us and got us connected with Charles Brown. We didn't know what we wanted except for the price point. Charles worked diligently on showing us options. We didn't decide on a car that day but Charles stayed with us the entire way. He sent use several options via email. We even went and test drove a few cars. He sent us a car we felt would work. o he arranged to go pick it up from a different dealer and have it ready for us to test drive. It was perfect! They made the process real smooth and helped us with some upgrades. I highly recommend Andre and his team for your next car needs.

Fredrick Rhodes

I had the pleasure of meeting Myles Payne. He was very pleasant, detailed on showing me everything I needed to know about the car selection I chose. Kept me updated on the process of everything and when I was starving for being their most of the day, he offered me something to eat. This won’t be my last time coming here, and I’m going to tell all my family and friends about this place.

Clayton Reid

My experience with Nalley INFINITI was one of the best experiences I've ever had with a car dealership! I was treated like a queen, and the salesperson, manager, and everyone included on my car sell were professional and personal. I wanna really thank Markus Lee, Fatima Foster-Coke, and Jay Vaughn, finance manager. They are the best ! I think Nalley was wise to put them on their team. If you ever need a car, check them out at 2500 Nalley way Atlanta, GA. Thank you. Sincerely, Frances Huntley

Mr. Creole

Lydia did an amazing job assisting us with our car purchase. She pulled the cars we were looking for to the front of the store. She took her time explaining the buying process and was very patience with us. Lydia even checked in with us after our purchase to make sure everything was to our satisfaction.

Mary Daniels

zain is awesome as always and this time i met josh. unfortunately, josh had to break some bad news to me during our very first encounter; however, he was extremely pleasant and easy to communicate with. great addition to the atlanta team! robert in the service department was very nice and seemed knowledgeable about the work needed on my car. although i was concerned that it didn't come up on my visit 4 months ago, he gave me great reassurance of the overall process. ms. cookie was amazing, as always. love coming here...and the coffee is always good!

Jason Mcclure

From the moment that you pull into the carport there's a high level of customer service and professionalism. The staff is really helpful and nice to everyone being serviced. The staff always serve their customers great refreshments with a smile. The atmosphere always make the hour or so wait very pleasant. I always have my vehicles serviced at Nalley Infiniti of Atlanta.

Sherelle Williams

My experience at Nally Infiniti of Atlanta was phenomenal! Thank you to the Sales Consultant, Ed Guthrie, the Finance Director, Jay Vaughn and the General Sales Manager, Cory Russell for your professionalism and patience in my first luxury car experience. If you are looking to buy a luxury vehicle I recommend Nalley Infiniti of Atlanta. You won't be disappointed!!

Stefane' Carten

Chris Walston was an amazing salesman. He was very patient and very helpful! Markas Lee who did my financing was also amazing and very patient. They made this stressful experience so much better for me.

Roderick Sims

I just want to start by saying that Pauline Akahomen rocks!!.. from start to finish she help me find the perfect car that was in my budget, and actually came in under my budget price point. I am very happy with my purchase of my 2012 Nissan Altima. I can't thank her enough.😁 …

Jared Greenberg

Pauline was awesome! She made the car buying process so easy.

Dee Turner

My family recently had the pleasure of working with an amazing sales consultant, Javed Noori and an awesome general sales manager, J.Cory Russell. They both established a rapport with us from the beginning. They were knowledgeable, listened to our needs, and were committed to making our experience a great one. Thanks Nalley Infiniti of Atlanta!

Stephen Lafakis

Cory the GM and the Paulin the sales lady were absolutely fantastic to work with. They were polite and friendly and made our experience wonderfully easy . I will definitely be coming back here for future vehicle purchases. Im in the process of looking for a new truck and look forward to working with them again soon

Gina Jones

Pauline assisted my mother and I while we searched for my new car. I am thankful that she worked so closely with my mother in lieu of my presence. She was extremely helpful from my initial point of interest through the completion of my purchase. Pauline also offered accommodations throughout the experience and consistently ensured that I, as the customer, was well taken care of and content. Her willingness to assist with all questions/concerns at any time and her positive energy made her an absolute pleasure to work with.

Foy Renfro

Matteo was very helpful. He was able to utilize our warranty as much as possible and he kept us informed. We appreciated having the loaner car very much!

Alicia White

We found the perfect car online and sent over a generic availability email. When Jennifer Townsend reached out, we didn’t realize how lucky we were about to be! Now that the deal has closed, we are counting our lucky stars, all five of them. She called herself family and that’s what she became! Thank you, Jennifer and Nalley, for making the process of buying our 2020 Ford Expedition Limited a breeze!

Caroline Boddie

I can’t say enough about this dealership. I have to admit that I don’t enjoy the thought of having to buy a car as it can feel intimidating and leave you wondering if you are in good hands. This is NOT the case with Infiniti of Atlanta. I walked in the door and was immediately greeted very warmly by the woman seated in the front. The energy is good from the start. But each person who came into contact with me as I purchased my car continued with that same warm and professional energy. My sales associate was Charles. He is SO patient! He answered all of my questions, showed me the cars I was interested in and if there was a question I had that he didn’t have the answer to he went and got it. And quickly! Jay, the finance manager helped with financing and my warranty. Again, I received the very best customer service. He took his time to answer my questions and was up front about costs and options. I left and came back a second day and was treated the same. Even the general manager, Mr. Young, greeted me and wanted to be sure I was being taken care of. I felt like my business mattered to them as did the experience that I had in their dealership. I not only highly recommend them, but with this level of service and the mix of power and luxury that comes with these cars, I will be back when ready to buy another car for sure. Car buying without all of the stress and angst! ;)

Ryan Broadnax

My experience at Nalley was more than exceptional. From the moment I walked in I was greeted and then approached by my salesman Amir. From being assisted with finding which vehicle would be best for me, to test driving and finally getting financed, the entire process was very smooth. I will definitely recommend anyone I know who is need of a new vehicle to visit Nalley Infiniti but only if they’re being assisted by Amir Hood. Thanks again! Love my car!!

Tim Larkin

it went as promised. on schedule. exact payoff numbers. sales consultant was great! finance manager very helpful and great to work with. they answered all my questions.

Sam McAlmond

Initially I had an awful experience. I came to this location several times about the same issue. The initial advisor didn’t value my time nor was the service I asked for even performed that I paid for. However the nice lady (I forgot her name) who assists with issuing loaners was very helpful. She ensured that I would be seen promptly. However while waiting for assistance one of the service advisor’s referred to me as “this one” when asking another service advisor to assist me. I do not think it’s appropriate to refer to anyone, especially a paying customer as “this one”. I am human being not an object. Ultimately for my 3rd and final visit I dealt with the advisor Zain for the first time. He was understanding, ensured I was satisfied and valued my time. He was great and turned my awful experience around into a positive one. When I come to this location I’ll definitely book my appointments with him.

William Squires

Great and amazing facility; very clean and tidy; very well respectful attendants; sales representative and staff was respectful as well. Huge shout out to Amir Hood for hooking me up with my sweet new ride. Thank you for everything.

YRH TEZZ

Thank you Pauline for you professionalism I love my new car.

Wayne Davenport

Although I did not actually purchase a vehicle from Nalley Infiniti, their service was absolutely top notch. They quickly located a vehicle I was considering and they were very accommodating with my schedule. My sales professional, Stephen Smith, was outstanding and he knows his product well. He answered all of my many questions without hesitation. I really like his style of being available, friendly and helpful without making me feel at all pressured. I would not hesitate to recommend Stephen and Nalley if you are looking for an Infiniti and I have a feeling I will be back at some point to purchase an Infiniti from Stephen. All the way around it was a great experience.

Carla Goines

Everyone I dealt with during this process was great. Kevin, Cory and Markas were all pleasant and very professional.

Michelly Maldonado

My sale guy Ed, made my car buying experience the best! He was kind, and we actually had a lot in common as far as car buying. He did not pressure me or made me feel like I had to purchased my car. Thanks Ed

archie spivey

Mrs Cookie (OMG) Its always a pleasure just to see her she always make sure me and my family is ok 1st then she handles her business of get me a loaner car if I didnt already have ride.Mrs Cookie just an amazing person to work when every time I come to the dealership

Suncity Resaurant

Pauline was great! Very informative love it!

Karmen Kristine

Best car buying experience ever! Staff was extremely knowledgeable and professional. I came in with my wish list and they exceeded my expectations and have no regrets. Special thanks to Andre Young and Markus Lee for making sure that we found the perfect car for our needs. We are extremely happy with your new car.

NaTondra Gonzales

Working with Charles at Nalley was a pleasure. He was very professional and flexible with with my appointments. He listened to what I wanted in a vehicle and helped me with a great deal on a used Lexus. There were some minor cosmetic defects on the interior console. Charles went out of his way to order me a replacement at no charge, and even referred me to several great locations to have it replaced. I was in a rental due to my prior vehicle being totaled, and came alone from out of state. Working with enterprise, Charles was able to return the rental for me allowing me to avoid the hassle of coming solo, and even sent me copies of the return paperwork the very next morning. He’d noticed that l left my personal keys on the key ring, and had them overnighted to me before I even realized it myself. Any problem that I had, Charles was quick with a solution and made my car buying experience a great one. I would recommend him to anyone looking for a hassle free and pleasant car buying experience.

Tamisha Ellis

I had the best experience with Pauline at Nalley Infiniti Doraville. She was extremely professional, courteous and took the time to listen to my needs...I didn’t feel rushed or pressured to buy. I felt like I was shopping with a friend who guided me into the right vehicle and within the price point that I was looking for. I am pleased!

drlm rogers

Jennifer, my saleswoman was fantastic. It was the closing financial experience that was a little troubling. I know dealerships are "in it" to make money but when a consumer says no and is firm in their offer acceptance should be granted. I also read that dealerships do not make money selling cars anymore, it’s all about the add ons (warranties). It took me 3 days to purchase the vehicle. Are warranties absolutely necessary if a company stands by the brand? I know I have a great vehicle that will most likely last a lifetime, but the "constant add ons and working of the deal" “I can get you this and this,” while the price meter constantly moves up, left me feeling uneasy. My advice, know what you want which includes; what you can live with and what you’re willing to pay and stick to it!

Jake Walsh

Chris Walston was extremely professional throughout the entirety of the sale. Very knowledgeable about not only Infiniti, but every vehicle brand I asked about. Every question I had asked was answered accordingly, with extreme professionalism. Highly recommend having Chris as your car salesman at Nalley Infinity of Atlanta!

Eberechi Kalu

Ms Pauline Akahomen is by far the best auto sales associate I have ever encountered, not only at Nalley Infiniti, but at all car dealerships that I have ever been to. She is extremely knowledgeable about cars, professional, compassionate, pleasant, and went over and beyond to ensure that all my questions were answered, and my needs were met. She’s a great asset to Nalley Infiniti, and I wouldn’t hesitate to go back to her again for my auto needs, and would refer anyone to her without any reservation.

Quintessentially Que (QuintessentiallyQue)

Myles & Jay were awesome! I loved their transparency and effort throughout. The easiest car buying process I’ve experienced ever.

sherry hemmings

Corey and Stephen made my car buying experience a breeze ,very knowledgeable, helpful, made sure I got what I wanted. 1st time buying infiniti, and I love it, rides very smooth. Also came with great features, for a great price.

Ashley Jade

I had a great experience at Nalley of Atlanta. Lydia was so sweet, very professional, patient and she also worked with me to get a car/payment that fit my needs. Also, Gary In finance was also very professional and nice. Gary really pushed through for me as well. I will definitely be back when it’s time to trade my car in. ❤️

LaVonne Conde

I was extremely WOWED by Matthew Burnett! I was having the week from hell and he had no way of knowing it then to top it off my car decided to break down on a Friday morning en route to work. As I was waiting on the tow truck to arrive, I called the dealership to advise that I'd be having my vehicle towed there. I also advised that I had to get back to work ASAP so Matt advised that he'd reserve a loaner for me. Upon arrival he had all of my paperwork ready, quickly explained everything and got me out of there. He advised as soon as the diagnostic was complete, he'd give me a call with the outcome. Within an hour I received the diagnostic results which were not good and quite frankly pretty costly. Matt worked with me to ensure that my vehicle would be fixed and back in my possession despite the financial burden. He got creative with options for me and I drove away with my repaired vehicle the next afternoon. Through the entire experience Matt did not complain once about the dozen calls and approvals that he had to make to ensure that my service experience was an exceptional one. Not too many people go above and beyond these days, but I can truly say after this experience that we need more people like Matt in the world. Thank you!

michelle jackson

I must say the experience I had at this location was impressive. From the overall positive attitudes, to the amazing customer service and great communication skills. I appreciate Mr. Daenzel (service advisor)for his politeness and curtsey. He patiently and respectively answer all my questions with no hesitation all while maintaining a positive attitude. I been with infinity for over 5 years, and this being my first time at this location was an enjoyable experience. Thank you to all those working in this time of chaos, and still able to give great customer care. Keep up the great work!

Lynn Smith

I cant say enough great things about our Salesperson Fred McClure. He made sure all of our needs in a vehicle were met. Having such horrible experience with another local dealership this was a breath of fresh air. We had some hurdles but along with Fred McClure and his team they made it happened. Truly a blessing

Recovered Claims Management Company

It was awesome. Our sales person Chris was so professional and he knew the product so well and was able to answer all off my questions… everything was so smooth n painless. The entire staff was just exceptional.

Cire

I just want to say that Charles Brown is the BEST sales associate I’ve ever worked with. I’ve dealt with plenty of sales people in my life and they’re always pushy. Charles is extremely personable and his interest is in getting to know you first. He didn’t rush during any point and I appreciate that. PLEASE ask for Charles when you decide to visit. Highly recommend that guy. Overall, the dealership was very nice. I left beyond happy with my purchase today.

Zebadiah White

I just want to say that everyone involved in my deal did an amazing job! My sales person, the sales manager, and finance manager all did a wonderful job getting us into the perfect car! I highly recommend this dealership if you are in the market!

V B

Pauline made everything so fast and efficient. Most of the searching and communication was done by phone, email and online inventory. So, when I came into the dealership the transaction didn't take long. Jay, Finance Department, was professional and thorough. Jay made sure I understood all my opinions and answered all my questions. Overall, a great experience. This is my second car from Nalley Infiniti and I will definitely be a repeat customer and I will recommend them to others. Thank you Nalley Infiniti!

Colleen Finley

Fantastic experience! Outstanding customer service! When we walked into the dealership we were met with a big smile by the receptionist and a warm hello from the general manager. Salesman Charles and finance manager Jay, made sure the whole experience was wonderful!! Charles was so accommodating and made a what can be a painful experience a pleasure! We will definitely refer Nalley Infiniti of Atlanta to everyone and we will be back!!

Miguel Ramos

Pauline was great! Always ready to help with a smile on her face.

Daniel Walker

My wife and I recently purchased a vehicle from Nalley Infiniti. Lydia Jackson gives superb service. In a time when we all guard our off time, Lydia made herself available to us after hours. She was organized, knowledgeable, and accommodating. Usually, buying a car is a long, arduous process. Lydia and Jay Vaughn made the process timely and seamless on a Saturday. They really valued our time and budget. We will definitely continue giving our business to the Nalley family.

shirley music heard

Pauline Akahomen made it happened I got my 3rd car from her. Go ask for her if you need a car

Pearl Black

A week or so ago I was in the area running errands and decided to stop in to look at a vehicle I was interested in purchasing. I went in with my hair totally disheveled and perception wise it would not appear that I was looking to make a purchase. Pauline, my saleswoman came out to great me with the biggest smile, and I knew on sight I was in great hands. I explained to her that I had an approval from two banks and that I was ready to buy a car the following day. Pauline treated me exceptionally well, made great suggestions to me regarding making the purchase, just all around a great experience. Prior to me leaving that day, the GM himself came out to speak to me about the car. Needless to say the following day I went in with the check and Pauline made me the happiest woman ever. I got a better car than the one I initially planned on purchasing. My car (Q60) has all the bells and whistles and I get compliments every single day about it. Thanks Nalley Infiniti of Atlanta for making me a very happy customer, a special thanks to Pauline for going over and beyond, she treated me like family and not a customer. Thanks to the GM for making me feel special, you guys really looked out for me even with my hair looking a mess, lol.

Lynda Chambers

Jennifer Townsend was very helpful and friendly and knowledgeable. She did not make us feel rushed; she took her time to explain things and she answered all of our questions we had. Our experience was a very good one, and we will definitely ask for her to help us when we come back. Thanks, Jennifer, for everything.

Ramoni Kaylen

The person taking the call did an exceptional job in making me want to come in. The sales person Lydia and Louis instantly took time to find out my needs and desires and went to work! Everyone was friendly and professional! It felt like I knew the whole staff! I was impressed with the service!

Kendra Nau

Myles was super helpful and went the extra mile for me.

Samson Bogale

after 1 week and $1300 later i picked up my vehicle yesterday and the issue that is supposedly fixed came back roaring again. my service engine soon light came back on and the idle is rough. daniel, my service advisor was great but the service advisor that was helping me when i picked up my vehicle, alexandria was very rude and dismissive. i need to bring my car back and get this taken care of asap.

Paul Drayton

Daniel provided me with a 100 star service. That’s right I said ONE HUNDRED, he calls me after my services have been rendered to see if i am satisfied and to see if everything was done to my satisfaction!!! he gives me step by step information of the whereabouts of my vehicle while being serviced. Daniel makes sure there is coffee, tea and snacks available for me. Daniel treats me as if i am his mom. I am a customer because of Daniel outstanding service. He is thee best!!!!! COME SEE MY GUY DANIEL. Daniel deserves a pay raise please ensure that daniel gets a pay increase!!! For his outstanding customer service he goes above and beyond! Thank you Daniel. No one paid me to say this and I have not received anything in exchange for my review. I did this receive because people always do bad reviews and sometimes executives, managers and CEO’s need to see good reviews!!!! When you go to INFINTI ask for my guy Daniel tell him Ms. Hayes sent you. I promise he will take good care of you. INFINITI, you need to do EVERYTHING in your power to keep Daniel. I know the review says Paul, unfortunately I do not have gmail so I had to use my husbands gmail to post this review. Ms. Hayes Satisfied Customer

Tammy Bright

Purchased a car in September from Nalley Infiniti of Atlanta had a excellent experience doing the process. Had to return the car after purchasing for some minor repairs again excellent experience. My sales associate was very knowledgeable of the car that I wanted and was able to answer all of my questions. Even offered for me to call anytime after the purchase if I had any questions or concerns regarding the car.

Tone Loc

I was impressed, very clean and professional. The Secretary act like it's her personal property.

L Gomez

Great service, comfortable atmosphere, friendly staff, very welcoming, and very informative. The service advisor was very helpful, guided the installation of Apple play, and made sure everything was in proper working.

Esther Sada Williams

Great experience thanks to Chris Walston, who made the process of car shopping painless, easy, and even FUN. He’s knowledgeable, helpful, and made himself available for any questions. I really appreciate that!

Brian Rooker

Needed to get a protection treatment and to replace some roof trim pieces on my new QX50. I was at the dealership looking for the salesmen that I bought the car from and Charles came up to me and asked if he could help me with anything. Even though he wasn’t my original salesman, he arranged to get the protection treatment done on the spot. He also ordered the roof panel parts for me, set up the service appointment for me, and followed up with me after to make sure the replacement was done correctly. Thanks for the great service after the sale Charles.

Micah Young

I purchased a Toyota from this dealership via their at-home delivery service. From beginning to end, the entire process was seamless & easy. The car arrived spotless with a full tank of gas. My salesperson, Charles, went over every feature & allowed me to test drive. Afterwards, I signed my paperwork & he gave me the keys. I couldn't be happier with my new vehicle or the service I received from Nalley Infiniti of Atlanta!

Lisa Stevens

Great experience from the whole team at nally infiniti.Everyone was walking around with a smile and every person that i encountered or passed by spoke.Location was very clean and felt safe with my purchase today. I would like to especially Thank Chris,Fred and Markas. Thank You Mr.Cory Russell for your amazing team. FYI I also observed the rest of the team delivering the same level of customer service to other customers.

BRITTANY COCHRAN

What an amazing experience!! I bought my first "real" car and both Lydia & Amanda made it an easy and enjoyable process. I'm so grateful for the time spent and the care shown by the entire team! I HIGHLY recommend Nalley Infiniti to anyone who is looking for a nice, reliable car. I appreciate you all and I cant thank you guys enough!! S/O to Jay in the back too. You guys rock!

Qpeso

Got to deal w/ Myles & Javed here. Both were great salesmen! They made the whole process very simple and did everything they could to get me in the car I wanted. Would highly recommend

Lindsay Lopez

My salesman Eddie Lopez was a pleasure to work with. He is knowledgeable and cuts to the chase. He helped me find the right car and spent time discovering my needs and budget. I found my dream car and I would absolutely recommend him to my family and friends!!

Steven/Corey DeCraene

We recently returned to this location to purchase a second vehicle. This dealership is second to none, the people who post 1 star reviews must be speaking about the wrong location! Amanda Burby is absolutely amazing, and we would recommend her to everyone! We also worked with Pauline who was wonderful. The GM, Andre, recognizes his repeat customers and treated us like family. We highly recommend this dealership to others, and will always return for future business!

Ayana Rae

Daniel provided exceptional customer service. His professionalism and immediate response to rectify any issues I encountered are nothing short of stellar. Thank you Daniel (and Ms. Cookie) for a remarkable experience.

Maurya Tillman

As usual my service was Excellent. Daenzel was very thorough and professional. Explained exactly what was being done and kept me updated on progress. Love the extra cleaning and I felt completely safe during my wait for my car. Thanks again!

Dana Dixon

My salesman, Greg Charley, did a great job helping me transition out of a lease into a more affordable dependable car. He went above expectations to make the deal happen.

Alexander

Edgar Guthrie and the rest of the staff at Nalley INFINITI are extremely knowledgeable and personable. Their attention to detail, customer service and product knowledge are second to none. I'll definitely be returning to purchase my next INFINITI from them! THANKS AGAIN EDGAR!!! :)

Michael Tillery

This was our first visit to Nalley Infiniti of Atlanta and although we didn't purchase or vehicle from them, the service department treated us as if we did. Excellent service, very polite, all around great experience!! Matt was our service rep and he did an excellent job, touched base with us numerous times to let us know the status of our vehicle, stand up guy! We will definitely use them again for our service needs.

Allen Perry

Great experience purchasing a vehicle. Welcoming sales force.

Adrianna Ramos

Loved this location !! Very professional and good vibes !!! Ask for Kevin to help he was the best .

Toni Foster

Thanks Kevin McKenzie for your superb assistance! Please stop in an see him if you are in the area.

Bianca Calloway

Amazing experience! I am a first time buyer and Lydia was patient and walked me through every step. She was professional, courteous, and knowledgeable. She answered all of my questions and was even responsive after hours. 5 stars!

Vette L

Exceptional experience as always. The lobby is comfortable and everyone is so friendly. Zain Butts made sure I knew exactly what was going on with my vehicle and no work be done unless I approved it.

Sashi Prakash

Good place, I took my car for service. They seem to be too busy to give the best service. The old Service center used to explain the line items and discuss with me about the most important service needed. It helped me make decisions on what to do. Here, I just got a laundry list worth$1600. I picked three that I thought we important. I'll do the rest at a mom and pop with really good ratings. My car is 9 years old. I don't need to put in 1600 every six months in it. They do have great amenities, snacks, coffee bar, lounge and meeting rooms to use while you wait. I don't really need any of it. They also did a free air bag recall for free proactively. I give them 4/5 for that.

Monica Coble

Jennifer Towend is Fabulous!!!!! I went to several Infiniti Dealerships in the Atlanta area (3) and Nalley Infiniti is by far PHENOMENAL !!!! I have purchased many cars in my life time, the customer service @ Nalley Infiniti is Way Above & Beyond a 5 ⭐⭐⭐⭐⭐⭐⭐ The entire staff & Management team are impeccable!!!!! Professional!!!!!!! The moment I arrived I knew I was @ the right dealership ,the selection was great and the staff professional. Markas & Cory were excellent!!!!!!! I love my new QX60, I purchased yesterday, many thx to Jennifer my sales person , she is fabulous!!!!!! This is a dealership that has just made me a customer for life !!!.⭐⭐⭐⭐⭐⭐⭐⭐🌠

Shonda Maddison

I am a loyal Nalley Infiniti Atlanta Client. Shawn is the absolute best service manager. He always gets me checked in swiftly, discusses my issues and gets me out in excellent time. He does a great job of informing me of my vehicle's progress as well.

Mrs. Vallery

Daniel Aynalem, Service Advisor, provided excellent and professional service. He was precise, knowledgable, listened to our concerns and recommended options. He made our customer service experience clear and pleasant. Thank you Daniel, job well done!

Jaslyn Coxton

I have never had a car buying experience as rewarding as my experience with Lydia. She was very attentive and knowledgeable about my car. After my process was complete Lydia made sure to call me to make sure that I was still satisfied with my purchase. I am not only totally satisfied with my car but the overall experience with my salesperson, I will definitely be recommending that my friends and family ask for Lydia if/when they visit Infiniti.

Pat Townsend

Stopped by Nalley to look at the Infinitis one afternoon and the nicest lady offered her help if I had any questions. Her name is Jennifer Townsend and I was impressed by her helpfulness and with her knowledge about the cars. She made my visit worthwhile. Frances Wood

Shauna Bramlett

After a horrible experience at Infinity in Macon, it was a pleasant surprise to be able to purchase my new 2022 QX55 without any trouble. A huge THANK YOU to Myles, my salesman and Cory, the General Sales Manager for helping in making the transaction a smooth one.

Ginger Schlanger

THE BEST SALES EXPERIENCE I'VE EVER HAD. I spent two hours, test drove 3 beautiful cars/ different models, and Charles Brown and Andre Young were more than patient, incredibly knowledgeable about all cars I was interested in. They were candid, detail- oriented, and beyond respectful. Plus it is so inviting to come here (i.e. warm fresh-baked cookies in the service waiting area!) Highly recommend this dealership above others.

Darlene Canty

Pauline and Mark were great. They made my deal seamless. I recommend Nalley Infiniti Of Atlanta.

Contact

Photos